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Used Cars for Sale at Haddad Subaru in Pittsfield, MA

537 millas lejos de Usted!

Haddad Subaru de Pittsfield le ofrece la oportunidad de encontrar coches usados ​​por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados ​​certificados. Además , Haddad Subaru es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados ​​confiables y asequibles. Puede filtrar los listados por autos usados ​​a la venta por Haddad Subaru para obtener el auto asequible que sea adecuado para usted.

Localización: 652 East St, Pittsfield, MA 01201

Teléfono: (413) 442-1584

4.4 Google 452 críticas

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Autos usados ​​por Haddad Subaru

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$17,500
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$516/mes est. ?
124,782 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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17,304 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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355,392 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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67,237 km 2.5L

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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159,122 km

Haddad Subaru

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01201, Pittsfield MA

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94,541 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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125,665 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$26,239
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$774/mes est. ?
68,341 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$18,500
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$546/mes est. ?
141,834 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$40,053
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$1,179/mes est. ?
246 km

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4.4 Google 452 críticas

01201, Pittsfield MA

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$17,288
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$510/mes est. ?
57,347 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$22,000
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$649/mes est. ?
93,395 km 2.5L

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$16,000
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$472/mes est. ?
133,102 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$34,000
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4,299 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$30,562
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$899/mes est. ?
150 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$36,497
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$1,074/mes est. ?
8 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$34,257
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$1,008/mes est. ?
2 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$25,390
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$747/mes est. ?
2 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$40,212
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$1,183/mes est. ?
2 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$43,929
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$1,293/mes est. ?
2 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$12,500
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$369/mes est. ?
64,457 km

Haddad Subaru

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4.4 Google 452 críticas

01201, Pittsfield MA

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$17,800
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$525/mes est. ?
89,305 km

Haddad Subaru

Distribuidor autorizado por el EpicVIN

4.4 Google 452 críticas

01201, Pittsfield MA

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$32,500
$32,500 sobre
$958/mes est. ?
4,403 km

Haddad Subaru

Distribuidor autorizado por el EpicVIN

4.4 Google 452 críticas

01201, Pittsfield MA

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$27,000
$27,000 sobre
$796/mes est. ?
5,113 km

Haddad Subaru

Distribuidor autorizado por el EpicVIN

4.4 Google 452 críticas

01201, Pittsfield MA

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Además, Haddad Subaru of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de Haddad Subaru. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Haddad Subaru es definitivamente el mejor lugar para comprar autos usados ​​en línea.

4.8
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Basado en 761 Reviews

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Agregar una opinión
LG

Lindsay Grace Robitaille

8 de sep. de 2021

Star icon

Ally was great and took a personal approach to selling me my car. She even went so far as to help me install my toddler's car seat so that I didnt have to wrestle it in myself! Through the whole process she was always readily available when i had questions, and made me feel at ease.

DJ

David Jones

3 de sep. de 2021

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Bought my car from Eli, who was very helpful and upfront every step of the way. The staff in general was very friendly and welcoming. Eli’s professional advice about the car matched my mechanic’s. In a seller’s market, I felt respected as an individual buyer.

ml

michele ladouceur

2 de sep. de 2021

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Yesterday, I purchased a 2018 Crosstrek from Joseph Powers. He is an excellent salesperson. He is knowledgeable and especially kind. The process was pleasurable. All of the staff I met were professional. I highly recommend buying a car from Joe.

MD

Megan Dixon

14 de sep. de 2021

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I bought my 2019 Subaru Crosstrek back in March of this year. Being that this would be my first real "big girl" purchase, I was super nervous & anxiety ridden over the whole process. Everyone we interacted with at Haddad Subaru was super helpful & made the whole process easy and enjoyable. They went above and beyond any expectations that I had. I really cannot thank them enough for everything! Especially answering all of my questions.

RJ

Robert Jasso

13 de ago. de 2021

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In all my years I have never worked with a more professional salesman than Joe Powers at Haddad Subaru. Joe was 100% outstanding from start to finish, answering all of our questions, responsive, and also very personable. You have a customer for life!

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cgdovin

30 de nov. de 2016

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i came in just to see what was available since i was in the market for anew vehicle and ended up buying a vehicle.every one was friendly and accomodating and i think i found the perfect vehicle for me. was a little more than in my mind i had inteded to spend but i thnk the extra will be worth it!

GT

George Tian

21 de nov. de 2016

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Just got my license and bought my first car from Haddad Subaru and Matt helped me through the process quickly and smoothly. It only took me from Wednesday to Friday from looking and test driving the car to actually owning it. Matt also gave me lots of great advice and tips for new drivers as well. Thanks Matt!

A

Adam

21 de nov. de 2016

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When shopping for a nice used Subaru Legacy, Haddad Subaru was an hour drive from my house; however, they happen to have 3 on the lot that had the features I was looking for in my next car. Due to previous experiences, I called ahead to verify all 3 cars that were listed on their website were actually still on the lot they were. Steve made sure all 3 of the cars were ready for me to look at when I arrived, which was great because the sun was setting at that time. Per my request, we test drove 2 of the 3 cars and I decided on one to buy. The dealership should have closed at 6PM, but Steve was great in putting in extra time for the paperwork else I would have had to drive the 2 hour drive (round trip) again the next day. I believe I left the dealership at 8PM that Friday night. On Wednesday, Steve drove the vehicle to the DMV in CT where I met him to pick up the car after it was registered. He went over most, if not all of the features and buttons including a big one, programming the garage door opener! Steve was very knowledgeable and very helpful throughout and even after the sale was complete. I will recommend this dealership and salesman to my friends and family to consider first if they were looking for a new or used Subaru. Thank you Steve!

KW

Karen wright

18 de nov. de 2016

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I have had an exceptional experience at this dealership . All of the staff were warm and friendly .i was fortunate enough to have Steve who is the ultimate professional . He explained everything about the car to me and gave me time to think and ask questions . This gentleman was there to help me every step of the way . He even took the time to set up my phone and picked me up to get it . That's Service! I love the car . It is everything he described and after being a Honda gal for the last 20 years I will return to buy my next car from Haddad Subaru . My thanks to Steve, Tim and everyone at this great place to buy a car !!Karen Wright

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Molly

15 de nov. de 2016

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I had one of my best experiences buying a car! Steve went above and beyond to help me get in to a car I wanted and not just a car that works. Something that you don't always get at a dealership. Can't thank you enough!

S

shaiguy85

14 de nov. de 2016

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We bought a 2011 Subaru Forrester from Steve Cohen at Haddad Subaru, and we couldn't be happier with the car or the dealership!Steve was very accommodating and helpful, he bent over backwards to make sure we left happy and psyched about our purchase.A+ would shop again!

BE

Bertha E. Lawrence

4 de nov. de 2016

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We were in to purchase a new car. We were happy that Jimi was still there. In 2008 we purchased a Subaru Outback from Jimi, and was a good experience. Jimi was very patient and took time to explain to me all about the car I wanted to get. His care and helpfulness did not end with the sale of the car. We received follow phone calls from Jimi making sure I didn't have any problems. He is really an asset to the company. Can't thank him enough.

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Jim

4 de nov. de 2016

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Was thinking about switching from the Legacy to an Outback at the end of our lease. That's when Darrell contacted us. He helped us find one with the options we were interested in. It was an easy transition. We were guided seamlessly through the process of switching from one lease to another within a matter of days.

TD

Tim Durrinn

2 de nov. de 2016

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We came to test drive a Crosstrek last week and we had the pleasure of working with Ben Pigott. He was extremely knowledgeable, kind, courteous, and didn't push us in any direction. He worked with us on our timeline. We ended up falling in love with the crosstrek and Ben made it an extremely streamlined process. He gave us coffee and food while we were waiting and found us the exact color combination with a manual transmission. We had our car on the day we wanted it and Ben ordered us a special Thule pod for the top and had it all installed and ready to go for us. Mitch Rote, in the finance office explained all our options for payments and locked us in with an awesome rate and payment plan. My family and I couldn't be happier with our overall experience at Haddad Subaru of Pittsfield

JA

Jonathan Antonetty

1 de nov. de 2016

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David at haddad subaru is the best. I have bought cars at other dealerships and did not like my experience there. This was not the case this time. David took time to help me find a car that love. I would recommend him to anyone in the market for vehicle.

LL

Lisa love

1 de nov. de 2016

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David did great job helping me find a car that I love. I have a friend in the market now and I'm sending her to David because I know she will be in good hands. Thank you David.

DH

Daniel hammon

1 de nov. de 2016

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Went in to haddad subaru just to take a look at a couple cars I saw online. I met with David. He was not pushy and took his time helping to answer my question. I would definitely come back to haddad subaru and see David for my next vehicle purchase.

NS

New Subie Girl!

1 de nov. de 2016

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I went to Haddad Subaru because a friend recommended it. I was not looking forward to the car buying experience AT ALL. Fortunately I was greeted by Matt Feldewerth. He was MORE than patient with me and took the time to show me several cars I liked. I could tell he was listening to me because after all of this he said he thought the Crosstrek would be perfect for me and my needs AND my price range. And he was exactly right. I LOVE my new car and I would recommend him to anyone. I truly hope he made a good commission because he definitely earned it. Thanks Matt!!! All 10's :)

KM

Kathleen Morris

1 de nov. de 2016

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It is funny how things happen. I was thinking about going to my dealership early to see if I would be eligible to trade my 2014 outback , and that's when Darrell called. He had a deal I couldn't refuse, and it was to trade my 2014 in early and get me into another outback. Darrell knew that I wanted to keep my payments near my old car and totally worked with me to get me what I needed. Even when I was about to go to a smaller vehicle due to price, be made sure that I got into the car that I wanted. The process was quick and seamless, which is what I really like about this dealership. They make leasing a new car seem so easy. I really like how Darrell called me to check in, made sure that I called my insurance company, and saved my old rubber mats from the last car (when I forgot to take them). An outback has always been my dream car, because it fits my busy "outdoorsie" life style. I am so glad that I got to work with Darrell on keeping my outback tradition alive. I am so happy with my 2017 outback, and with the service, attention, care, and attention to detail that I wanted. I totally recommend Darrell and Haddad Subaru as dealer and dealership to do business with!

J

JG

1 de nov. de 2016

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Steve was great to work with! Professional, knowledgeable, friendly and he made buying a car so easy! Definitely plan to return to him for car buying in the future!

D

DRG

1 de nov. de 2016

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My experience purchasing a used Subaru Legacy from Steve Cohen at Haddad Subaru could not have been better. He was honest, straightforward and genuinely seemed to care about my needs as his customer. He patiently answered all of my questions and when he didn't immediately know the answer, he took the necessary time to find the information for me. Steve is not your typical car salesman and it was really refreshing to work with him. Haddad Subaru is lucky to have him!

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Kristin

31 de oct. de 2016

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Traveled from New York to this dealership for their selection of used subarus. Matt Feldewerth was prepared when I arrived for my appointment and I found a car I believe I will be very happy with and feel like I got a good deal.

DA

Dave and Margaret Markham

31 de oct. de 2016

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We stopped into Haddad to look at new Outbacks. We were not necessarily in a hurry to buy but probably in the next 60 days. We met with Darrell and we asked for a complete understanding of the Outback features and options and a test drive. He did a magnificent job. He knew every feature and function in the car. We spent over 30 minutes in the car before we ever put in gear. When we were done we casually started discussing price. I had done my homework in True Car before hand so I had a target price. He was able to work with us to get very close and given that he was so through and knowledgeable and helpful we had no issue going a bit above our target. I have bought many new cars and we have had some bad car buying experiences in the past so I typically have low expectations but Darrell made this easy and one of the best experiences we ever had. We really appreciated the no nonsense and no high pressure. If that had happened we would have walked out. After spending close to 2 hours going through the car and test drive it took all of 10 minutes to arrive at what I considered a fair price. I was going to rate the facility less that 5 stars because there is no cars inside and it was raining. But once again Darrell turned this potential negative into a positive as he brought multiple vehicles around for us to see. Thanks Darrell. Margaret is very happy with her new carMargaret and Dave

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Michelle S.

28 de oct. de 2016

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My family has been buying from Haddad's for over 25 yrs and we have NEVER been disappointed. My recent purchase was no different. Jim DeAngelis worked with me to get the car I wanted without feeling pressured. He (along with rest of staff) was very friendly and accommodating. I was extremely happy with he service I received and will continue to do business with Haddad's. I highly recommend them!

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Nathan

27 de oct. de 2016

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I recently bought a 2016 Subaru Impreza and they made it a quick and easy process. I couldent have asked for better service.

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Ashley

22 de oct. de 2016

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While my credit isn't terrible, it's not excellent either, with that said Ben & Anthony were absolutely wonderful to my husband and I. The effort that these two men give is like no other. I know car sales people generally have a bad reputation but after doing business with Haddad Subaru I have a completely different view on how the car buying process should go. Not only is the sales team the best in the area but they have a quality product that speaks for itself. The Crosstrek that I financed is amazing and I'm more than satisfied with the work that they did to get me into my new car. After doing all the necessary research and estimating the right price for my budget it was time to make my choice. After doing business with other dealers in the area I knew it was time for a change and the people at Haddad Subaru were exactly what I wanted in a dealership. They have a life long customer in me and my family.

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l&kinpittsfield

17 de oct. de 2016

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My wife and I recently purchased a Subaru Forester lease return from Haddad Subaru in Pittsfield, MA. Sales manager Chris, and particularly sales/leasing counselor Jimi DeAngelis, made what is usually a painful experience into a smooth and pain-free process. Jimi's friendly and low-key but very knowledgable approach was exactly spot-on. We took our business to the right place. So hats off to Jimi, Chris and Haddad Subaru!

ND

Nina Delos Santos

17 de oct. de 2016

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Truly amazed by how easy Matt Feldewerth made this car buying process. I can't thank him enough for his dedication to being sure I walked out of there happy and with the best deal possible. If you're ever in the market for a new or used car, stop at Haddad Subaru in Pittsfield, Matt's your guy!!

SK

Sharon Keefner

16 de oct. de 2016

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Fantastic experience! 2nd car purchased from Dave in the past 2mos. He's the best. Knowledgeable, not pushy. The best!

GA

GL and Brian

16 de oct. de 2016

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My 'o4 RAV 4 finally needed to move on. My husband and I drove a newer RAV 4 and we were just not satisfied. We went to Haddad Subaru and Mitch Rote helped us look at the different Foresters , base model through the Limited and really helped us weigh the options. He was very professional, respectful and answered all our questions. Over 2 days we finally narrowed down the options and we now are very happy with our used '14 Forester. Where did a decade go? Thanks Mitch for all your time and help! Mitch was fantastic!

MG

Mark Geibel

15 de oct. de 2016

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Thank you Ben Pigott for sending us out the same day with a 9 year newer truck at a great deal.

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Doug42

15 de oct. de 2016

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Matt Feldewerth made it possible for us to buy a great car at a reasonable price. He was always there and quick to answer or get an answer to an of our questions and concerns. Recommended!

MD

Mindy D.

15 de oct. de 2016

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I was taking my time to find the right Subaru, and Matt struck the perfect balance between reaching out to me and offering suggestions, and giving me space so I didn't feel haunted by a car salesman. He is very intuitive and sincere which helped build my trust and appreciation of him and his expertise. I highly recommend Matt Feldewerth when looking for a Subaru. He's down to earth, easy to communicate with and consistent. I bought a Subaru Forester with his guidance and I'm thrilled!

MB

MarionLoves Books

14 de oct. de 2016

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I traded in my Subaru Impreza for a 2016 model. "Jimmy D" made it very easy. I got my new car in 48 hours. I would recommend Haddad and "Jimmy D".

HB

Heather B

12 de oct. de 2016

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Today I got into my first new car from Haddad Subaru. I love everything about it and couldn't be happier. My sales person Ben did an excellent job showing me all that this car has to offer. I would highly recommend him to anyone that is looking for a new or used car!

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Tim

8 de oct. de 2016

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I bought my car from Jimi at Haddad Subaru. He was excellent. He was knowledgeable but not pushy like many car salesmen. It only took a couple of days to get from test driving to owning my new Subaru. I couldn't be happier with the overall experience.

T

Tmm337

7 de oct. de 2016

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I generally loathe the car buying process, but Jimi at Haddad Subaru made it simple and straight forward. He was very knowledgeable and helpful without being pushy. I am very happy with my new Subaru.

SM

Sharon manship

4 de oct. de 2016

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Dave was awesome. Very professional , nice and easy to talk to. Would come here again because of him.

ES

Ellen Snyder

1 de oct. de 2016

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Came to had Subaru to get a new car and I met with David. He helped me find my car and did not push me into a sale. He was very patient and listened to me through out the whole process. Next time I buy a car it will definitely be from him.

DC

Diamond Caldwell

30 de sep. de 2016

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David did a great job finding me a car that I love. I would definitely recommend him to any looking for a car.

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Melissa

30 de sep. de 2016

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It was such a pleasure buying a car from Matt. He took extra time to answer all our questions to ensure we got a car with all the features we needed. After the sale was complete to took even more time to thoroughly review all the features so we knew how to use them. We are just so happy with this experience. Thanks Matt!!!

S

Subarulover

29 de sep. de 2016

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I came to Haddad Subaru to find a used car that fit my budget. Anthony Booth helped me find a great car that was right in my budget range. He was so nice and accommodating. He made my buying experience such a great one. I would definitely recommend anyone to go see him.

K

Kayla

29 de sep. de 2016

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I bought a new Forrester at Haddad Subaru and it was a great experience. Anthony Booth was amazing. He took his time to go over my new car with me and was very knowledgeable. I was extremely happy working with him.

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BOBLA

28 de sep. de 2016

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I bought my first Subaru from JimI D. so when I wanted to upgrade it was a no brainer to deal with Jimi. He's a pleasure to work wit, listens to YOURr wants and responds to them.Very helpful AFTER the sale, if you have any guestions.He knows his product and very helpful.

BC

BobLa..happy camper

28 de sep. de 2016

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I enjoyed working with Jimi D when I bought my first Subaru so there was no question who to see for my latest upgrade. Pleasant to deal with, listens to what I want, responds and knows his product. Fair dealer, not pushy at all.

DP

David P

28 de sep. de 2016

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Had a great experience! Matt was extremely friendly and personable. Buying a car is never an easy or quick decision for us and Matt didn't make us feel rushed. I would definitely recommend Haddad Subaru to others. Matt and the other sales staff were great and treated us very well. Thanks!!

S

subarufan

28 de sep. de 2016

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I recently bought a pre-owned vehicle from Anthony Booth at Haddad Subaru. It was nice because unlike most dealerships he was not push or the stereotypical salesman. He took his time working with me and he helped me find a vehicle in my budget. I recommend anyone going to Haddads to go see Anthony.

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Jess

28 de sep. de 2016

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The entire team at Haddad Subaru was FANTASTIC! They were helpful, welcoming and kind. Mitch Rote did a WONDERFUL job walking me through the process and was knowledgeable about the cars on the lot!

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LAN

28 de sep. de 2016

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Just purchased my second Subaru at haddads. Ben was very helpful and knowledgeable. Great experience.

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Plumberpierce

28 de sep. de 2016

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Subaru, Haddad and Matt Feldewerth . Subaru Tribeca a luxurious beast with all the appointments.Haddad auto, clean, classy state of the art facility.Matt Feldewerth, a professional hipster who guided us to a deal. Certainly recommend Matt and Haddad to friends and family, thanks again.

M

Maestro360

26 de sep. de 2016

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After driving nearly 90,000 miles on my brand-new 2014 Forester, I thought it might be a good idea to request a 'check-up'. I thought I might need tires. They told me that I didn't. I thought I needed new brakes. They told me that I didn't. I did need a tune-up, an oil change, and a transmission fluid service.I requested and received a loaner-car, and there was no pressure on me to either pick up my car or return theirs. I am not surprised by this experience. This is the quality of service that I have been accustomed to at Haddad Subaru.

PS

Pam Scarsi

26 de sep. de 2016

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James DeAngelis is one of the best sales man I ever dealt with. Customer service is exemplary.

D

Deano

26 de sep. de 2016

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My second purchase in a year from Jimi. As before, the transaction was a great experience. Will continue to recommend.

JA

Judith and Frederik

25 de sep. de 2016

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Matt Feldewerth was extremely helpful, communicative, and personable. He went out of his way to accommodate us, calling us during non-business hours to relay important information, offering us a loaner car when ours wasn't ready, communicating with our insurance company when we were having difficulties, coming into work on his off-day to deliver the car to us. He listened attentively to our questions and concerns, and responded with clarity and patience. He made the purchase of the car a pleasant and satisfying experience.

M

MelissaZ

24 de sep. de 2016

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We live in CT and were looking for an older car that would be good in the snow. We found an '08 Outback on the Haddad website that looked to be in excellent condition. When we called with more questions, the staff quickly answered them before we took the long drive to see it. When we arrived at Haddad, Brandon met us outside and greeted us by name. Even though we were there to see the cheapest car in their lot, Brandon patiently spent time answering all of our questions and didn't rush us at all. We were really pleased to learn about all the work that had been done on the car before they put it up for sale and felt that we were getting a fair deal. We really appreciated that Brandon wasn't pushy. The buying process was a breeze as well. We did have some reservations about getting a car with 100,000 miles on it but so far it has been running great. We felt it was less risky to buy from a reputable Subaru dealer than from a small lot. We were really impressed by their excellent customer service and would definitely go back for our next car.

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MelissaZ

24 de sep. de 2016

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We live in CT and were looking for an older car that would be good in the snow. We found an '08 Outback on the Haddad website that looked to be in excellent condition. When we called with more questions, the staff quickly answered them before we took the long drive to see it. When we arrived at Haddad, Brandon met us outside and greeted us by name. Even though we were there to see the cheapest car in their lot, Brandon patiently spent time answering all of our questions and didn't rush us at all. We were really pleased to learn about all the work that had been done on the car before they put it up for sale and felt that we were getting a fair deal. We really appreciated that Brandon wasn't pushy. The buying process was a breeze as well. We did have some reservations about getting a car with 100,000 miles on it but so far it has been running great. We felt it was less risky to buy from a reputable Subaru dealer than from a small lot. We were really impressed by their excellent customer service and would definitely go back for our next car.

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EM

22 de sep. de 2016

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This is the second time I've had the pleasure of working with Jimi on a car purchase. Over the years buying cars as a single woman was often frustrating, but Jimi makes it a pleasure.

C&

C & C Rowland

21 de sep. de 2016

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From the first inquiry, to road tests, some bodywork, registration and taking possession of the car, Matt did a great job for us. He was available, kept in touch, and followed up to make sure everything went well. We are happy to recommend him.

MB

Michael brown

18 de sep. de 2016

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Dave is a world class pro and nice person I highly recommend him to everyone thank you Haddad subaru

FL

Fredy linares

11 de sep. de 2016

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He was very nice and professional, very impressed with his people skills

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Liz

10 de sep. de 2016

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Ben from Haddad was great! No pressure, and he made great suggestions, I am very happy with my Legacy:)

PS

Phyllis sutton

9 de sep. de 2016

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David showed a lot of initiative and patience helping us make a decision today. He was tolerant of our questions and eager to get answers for us. He allowed us time to talk about the options, joined us in the discussion and test drives when requested. We would work with him again.

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jdshowerdoors

8 de sep. de 2016

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Jimi Deangelis was great to work with.Trustworthy.Great Follow up as well.I would highly recommend him for new or used car purchasing.Thanks again Jimi,

RD

Roderick Drees

8 de sep. de 2016

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Instant attention. All my questions were answered. No surprises. In and out quick. David and Danielle did a great jobs.

JW

Joan Weinstein

6 de sep. de 2016

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David was very professional in dealing with me. I saw a car that fit my reds and we arranged a satisfactory deal. Joan Weinstein

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Steven mcmaster

5 de sep. de 2016

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Great service...thank you! David was helpful with showing and giving information on the different cars we looked at. He was key in our deciding to buy a car at Haddad.

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ams01

5 de sep. de 2016

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Jimi at Haddad is fantastic. I bought my second car (have bought both new and used), and he is very detail-oriented and not overbearing throughout the process. They have great selection and helped me with lots of different payment options until we found the one that worked with my budget. I am a subaru for life kind of person and now Haddad subaru for life.

K&

Kim & Matt

2 de sep. de 2016

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On our way up to visit family in Massachusetts the transmission blew in our SUV, repair shop wanted 4K to fix so my husband & I made a decision to put that towards a new, reliable car. We literally had less than 2 days to find a new car to make it back home for work. Mitch made the entire process so easy and stress free. Most salesman I've come across in the past were so pushy to close the deal but we did not get that from Mitch at all. He even came along with us on the test drive as we were not familiar with the area. He seemed extremely knowledgable about the vehicle and I believe we got a fair price considering the time restraint we were on. I would highly recommend Haddad Subaru in Pittsfield, MA.

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Deborahh

2 de sep. de 2016

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I purchased a vehicle from Haddad Subaru. Our salesman was Ben. He was great. He called me about a vehicle and actually delivered it to my mechanic to be checked out. Decided to purchase vehicle and Ben was very helpful. Would do business with him again. I ran into a few snags with the management on two different days, after a few phone calls to upper management, things cleared up considerably. They even agree to fix the air conditioner for no cost to me, to make up for the hassle I went through. Still other issues, but will see how they proceed.

CS

Colter Suters

1 de sep. de 2016

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I purchased my 2007 Acura TSX at Haddad Subaru in Pittsfield, MA. The salesman I dealt with Mitch Rote was very helpful and was able to get me a reasonable price on the car and monthly payment for my loan. He was with me every step of the way and made me feel like a priority. I am very satisfied with my purchase and would highly recommend.

CS

Colter Suters

1 de sep. de 2016

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I purchased my 2007 Acura TSX at Haddad Subaru in Pittsfield, MA. The salesman I dealt with Mitch Rote was very helpful and was able to get me a reasonable price on the car and monthly payment for my loan. He was with me every step of the way and made me feel like a priority. I am very satisfied with my purchase and would highly recommend.

CB

Christina Biedermann

31 de ago. de 2016

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I recently bought a used car at Haddad Subaru. It was an unexpected buy, so we had children with us. The dealers at Haddad didn't flinch; they were great to our children, gave them popcorn, and even helped us install car seats when we took the car to have our mechanic look it over. They were fair and straightforward. My only wish was that it was easier to get in touch with them via phone. It seems you call a different Haddad dealer and then are transferred. The person you are working with is texted if they are not available. It'd be easier (and make everyone less likely to be distracted by their phones in the middle of a deal) if there was just direct lines to the dealership and then voicemail. That said, it was a relatively minor point.

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Sherry schilling

30 de ago. de 2016

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Was very informative and very helpful I enjoyed working with him on the purchase of this car

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Michelle Larabee

30 de ago. de 2016

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Anthony was top notch is his skills to speak to us as customers, show us the options of the vehicle we bought and to close the deal without giving us anxiety. I support Haddad and Anthony and are happy to be customers. They have gone above and beyond and we feel that we are part of the Haddad family.

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Erin

30 de ago. de 2016

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There are many many words I would typically use to describe buying a car. Awful, terrible, sleazy, despicable. Not once in my time spent at Haddad Subaru with Erin Saldarini did any of those words (or any like it) cross my mind. I could not have asked for a better person to walk us through the purchase process, from start to finish. She took her time to explain things to us, from the first test drive to the day we picked up the car. She spent a LOT of time teaching us how to use all of the new technologies Subarus have to offer. There was no hassle, she took care of everything from start to finish. She even helped us with our insurance company and made sure our car was registered inspected and ready to go quicker than I could have ever thought possible! If you're thinking of buying a car, think of Haddad Subaru and be sure to ask for Erin. She will take the utmost care of you.

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GlennJ

30 de ago. de 2016

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I am old enough to remember a time when "used car salesman" referred to a disreputable occupation populated by men in cheap suits who could talk fast, produce a hailstorm of invented facts and figures, make extravagant but artfully vague promises, and be ingratiatingly friendly and intimate, while simultaneously using every ounce of their cunning to conceal the true market value of the car their customer was interested in. Having been repeatedly exposed to such salesmen in the past, it gives me great satisfaction to join with many other customers of Haddad Suburu in praising the work of Matt Feldewerth. I cannot improve very much on what they have already said about Matt in earlier reviews. But excellent work should be praised and rewarded wherever it is found, so I will add my own observations below. Matt is a high energy person who clearly enjoys dealing with people and is actually curious about what other people think, like and don't like. He is engaging, personable, funny and fun to be around. Unlike car salesmen I had encountered in olden times, Matt was startlingly candid, straightforward, forthcoming, and accessible. I did not find myself wondering: "What is he not telling me about this car?". Matt seemed to be determined to provide me with as much accurate information as he could so that I could make a good car-buying decision. And just as importantly, he was candid about the limits of his knowledge and showed the grace and humility to turn to one of his colleagues or to Google when he did not know the answer to one of my many questions. From the moment I walked through the showroom door to the moment I drove my 2013 Suburu Outback home, Matt consistently conveyed to me a simple message: namely that he wanted me to be happy with whatever decision I made and that his only job was to help me to leave feeling satisfied. To that end, he made determined, persistent efforts to make every little detail come out right. He repeatedly checked up on me to be sure that I contacted my insurance company so that the car's registration plates and inspection sticker would be ready on delivery day. He personally fumigated the nasty little colony of bugs that had decided to take up residence on the inside of my rear door. He was still finding and removing stickers and glue residue from the windows and fenders, even as I was preparing to drive away. And just before I drove away with my car, I reminded Matt that he had offered to find me some touch-up paint for a long scratch on the lower rear fender panel. I suppose I had some perverse need to perform one final test to see if the past was really over and if now a promise made would be a promise kept. I somehow imagined that there would be a half-used touch-up dispenser lying on a bench in the Haddad body shop just waiting to be found and passed along to me. But instead Matt went straight to the Parts counter and proposed to purchase the last remaining touch-up dispenser out his own pocket and give it to me. That struck me as quite unreasonable, so we settled for splitting the cost. So thanks, Matt, for restoring my faith in car dealers and car salesmen. And thanks for helping me to buy a terrific car.

ES

Erin Saldrini

30 de ago. de 2016

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There is nothng worse then going to buy a car in my opinion. Sometimes I wish cars lasted forever so I would never have to go to a dealership ever again. Until I met with a young woman named Erin Saldrini. Ashley set up an appointment between us so I could take a car for a test drive and I have never met a better salesperson then Erin. I don't even want to call her a salesperson because that is so far from how she came across to us. She was sweet, funny, patient and listened to every single thing and concern we had. I would recomend her to absolutely anyone who had any doubts about buying a car. She put us RIGHT at ease instantly and made us feel welcome and like our concerns actually mattered to her. Go see Erin for your next car. You won't be disappointed.

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MKeeve84

29 de ago. de 2016

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There is nothng worse then going to buy a car in my opinion. Sometimes I wish cars lasted forever so I would never have to go to a dealership ever again. Until I met with a young woman named Erin Saldrini. Ashley set up an appointment between us so I could take a car for a test drive and I have never met a better salesperson then Erin. I don't even want to call her a salesperson because that is so far from how she came across to us. She was sweet, funny, patient and listened to every single thing and concern we had. I would recomend her to absolutely anyone who had any doubts about buying a car. She put us RIGHT at ease instantly and made us feel welcome and like our concerns actually mattered to her. Go see Erin for your next car. You won't be disappointed.

J

JudyA1978

29 de ago. de 2016

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There are many many words I would typically use to describe buying a car. Awful, terrible, sleazy, despicable. Not once in my time spent at Haddad Subaru with Erin Saldarini did any of those words (or any like it) cross my mind. I could not have asked for a better person to walk us through the purchase process, from start to finish. She took her time to explain things to us, from the first test drive to the day we picked up the car. She spent a LOT of time teaching us how to use all of the new technologies Subarus have to offer. There was no hassle, she took care of everything from start to finish. She even helped us with our insurance company and made sure our car was registered inspected and ready to go quicker than I could have ever thought possible! If you're thinking of buying a car, think of Haddad Subaru and be sure to ask for Erin. She will take the utmost care of you.

J

jake_da_snake

29 de ago. de 2016

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Matt was incredibly helpful throughout the entire car purchasing process. I more or less knew what I wanted going in, and he helped me find what I needed which was within my budget. He was also very helpful with working with my long commute to the dealership and the fact that the car had been given out as a loaner right before I wanted to purchase. Once the car was in my possession, he was very helpful in some post-purchasing services that were needed. Overall I was left with a positive impression and would consider getting a car from there again.

BB

Belisario Buri

29 de ago. de 2016

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When I arrived to Subaru for the used Tundra that was there, Brandon promptly came over and helped me out. I was very pleased with the truck and the price! I recommend Brandon when you are at Haddad Subaru!!

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AnandS

28 de ago. de 2016

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We just bought a Subaru Forester from Mitch Rote at Haddad Subaru. Smooth process. Mitch was helpful, well-informed, and did not do a hard sell. Buying a car can be a pain, and this was a welcome exception. We will definitely go back again for our next car.

A

AnandS

28 de ago. de 2016

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We just bought a Subaru Forester from Mitch Rote at Haddad Subaru. Smooth process. Mitch was helpful, well-informed, and did not do a hard sell. Buying a car can be a pain, and this was a welcome exception. We will definitely go back again for our next car.

BP

Bonnie P.

26 de ago. de 2016

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My experience looking for a used car was great. Huge selection. Mitch in used car sales was fantastic. He went with me for the test drive as I was unfamiliar with the area. My purchase was smooth, and my car was ready for pickup when I wanted it.

NH

NC, happy new car owner

25 de ago. de 2016

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very helpful. The buying process is a little frustrating. I would recommend Brandon again. Haddads is the place to buy a car!

G&

Gene & Pat

25 de ago. de 2016

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Haddad Subaru had two Foresters on line that piqued our interest. We met Matt Feldewerth at the showroom and he patiently compared both cars for us. He put a lot of effort getting the car to the lot for a test drive that we ultimately bought.Matt was always courteous, conscientious and professional to deal with. The car and the accessories we wanted were delivered in a timely manner. The trade value given for our car was fair. Matt made the whole transaction enjoyable and enabled us to purchase our 6th Subaru while keeping our business local in the Berkshires.

MI

Margaret in Pittsfield

21 de ago. de 2016

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Very disappointed with this dealership. Very poorly trained sales people.I was informed by the salesperson that the manager could not negotiate a price with me until I first SIGNED a document stating that I would definitely buy the vehicle of interest. Additionally, the document listed a sales price higher than that published (sticker price on the vehicle). IS THIS LEGAL? I have asked a number of people about this practice (is it customary?). All responded "NO". If this is not customary, is this practice reserved for certain customers? I had hoped to keep my buying local, but I now will go elsewhere.

CA

Carol and Jon F.

17 de ago. de 2016

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Salesman Matt Feldewerth answered every question we had. He worked with us until we found the right model and color for us. He made the whole experience of car shopping a breeze. I highly recommend you look for him next time you are in the market for a car! Great experience for us. No pressure on us....just helped us as we needed it!

NS

new subaru

16 de ago. de 2016

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Definitely recommend Haddad Subaru, ask for Jimi. The manager Chris is very helpful also. They are very accommodating and knowledgeable.

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tink

13 de ago. de 2016

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I have been looking for a few months , I had a past financial issue that Jimi handled very professionally and took time with helping me choose the right car, get the best deal, and go over everything with such patience . My experience was excellent from the time Nikko on the internet , who is also amazing, to the time I drove out of the lot feeling I have a very safe and efficient car. I am happy with the deal Jimi came up with and worked out to everyones satisfaction. I thank you Jimi and Subaru.

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kathg

13 de ago. de 2016

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I have been looking for the right car, lease, deal, and customer service for about 5months or so,, I have contacted different dealers in New York as well as Massachutsetts, I got lucky and Subaru had sent me an offer ,, I went to the suggested site and was immediately being helped by a gentleman named Nikko who assured me he would put me through to a salesperson he highly recommended, this is where I get Lucky, I had the pleasure of dealing with Jimi Deangelis ,, who is a very knowledgeable as well as professional salesman. He not only made me feel very comfortable that I was at the right place ,, he helped me choose the perfect car for me and gave me a very fair deal. Everything was handled from the leasing to getting the actual car , to the registering, inspection, not a thing left out ,, very little I myself had to do and in such a short time ,, I am so impressed with this company and Haddad Subaru in Pittsfield Ma ,,that's all I am telling people about . Jimi Deangelis is definetly the man to ask for ,, he had such patience and is so personable I was happy from the time I stepped into that office to when I drove my new Subaru out of the parking lot feeling I now have a very safe car as well as a very nice experience , I highly recommend everyone looking to take the time and give a call here firsty I can almost guarantee 100% you will leave happy and satisfied, as I did.

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Alex

9 de ago. de 2016

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I was dreading shopping for a car, but Matt Feldewerth made the experience productive and fun. He was personable, thoughtful, hard-working, respectful, and sincere, and I wish him the best at Haddad. I didn't walk in the dealership planning on buying a brand-new vehicle, but Matt's enthusiasm was contagious. I walked out with a deal I'm very happy with, and I love my new Forester. Thanks, Matt.

IK

Isabelle K

4 de ago. de 2016

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I was helped very graciously by a salesman ( Jimi Deangellis)who went out of his way to help me. The process was fast and easy as I picked a car which was on the lot. I was able to have the car immediately I was a little disappointed that I could not get more reduction on the cost of the car as I had not planned to spend so much on this car. I also did not need the perks it came with, but I was told of a delay in getting the care I wanted and I was pressed by time, but i regret there were so few cars available for purchase on the lot. That is not helpful to customer who are left with very little choice.

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Amyceline

2 de ago. de 2016

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Wanted to buy a new Crosstrek and was able to drive home the same day with a new, registered car. Very happy with the results

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Patrick

1 de ago. de 2016

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I worked w/ Jimi DeAngelis in buying a used Subaru. He was very knowledgeable about the vehicle, the value of used subaru's in general, and I felt comfortable throughout the buying process. I feel like Haddad offers the best prices in the region. All in all, would definitely recommend anyone interested in a Subaru talk to Jimi.

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john

31 de jul. de 2016

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Darrell Clairmont made the transaction pleasant and easy. Everything was explained clearly and the paper work was processed promptly. I highly recommend Haddaddarrell cairmont made the experience easy and pleasant. Everything was explained

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Bobbie

29 de jul. de 2016

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Moving from Nissan into a Subaru Outback. David Solis and the entire team was so helpful. I'm trusting that the service will be just as good as the sales experience was! Thank you David!

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Rickster

28 de jul. de 2016

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Phenomenal 5 star experience buying a 2016 Subaru Crosstrek from Haddad Subaru. Our salesman Darrell C was outstanding from the moment he first greeted us in the parking lot, through the decision to purchase a new Crosstrek, then negotiating a price, locating the one we wanted and finally taking delivery. We highly recommend seeing Darrell C to purchase your Subaru from, who by the way sounds exactly like Vin Diesel!

MW

Morgan Walker

26 de jul. de 2016

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Matt Feldewerth did a great job helping me buy a car! He made the process smooth and pain free...thanks!

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subi-star

26 de jul. de 2016

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I've never had such a great experience buying a car. Matt was patient and genuinely concerned that I find a car that included all the features I wanted. I could tell he really cared that I leave with a car I would love. And I do!!!!!!

NK

Nancy Kennedy

24 de jul. de 2016

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I recently purchased a 2012 Subaru Legacy with the help of Matt Feldewerth who went well out of his way to help me with this purchase, I would recommend Matt to anybody that was interested in purchasing a car, I can't even tell you what a wonderful help he was to me, helping me both personally and financially to make my purchase. I totally love my Subaru Legacy, thank you to everyone that helped me. Nancy Kennedy

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Sam

22 de jul. de 2016

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I just bought my second car from Jimi DeAngelis at Haddad Subaru! I grew up in Pittsfield but now I live just passed Albany, NY - after checking out all THREE Subaru dealerships, I gladly drove the 60+ miles multiple times to experience the care and service that Haddad Subaru and Jimi deliver! I can't say enough positive things about this dealership; from their sales department to their service department to their parts department, they've always been first class. They've recently extended their hours and upgraded and updated their dealership too! This dealership should be your #1 place to go to for a Subaru if you're within a 100 mile radius, and clearly I'm not the only one that thinks so. I see a ton of cars over in the Albany/Capital Region area with the Haddad logo on them so I think plenty of others agree that they are truly top notch. They were the only dealership to even attempt to meat my aggressive price request on a new Subaru and the request on my Subaru that I was trading in. Their finance department was even able to find a loan for me that was better than what Subaru was offering as well :) I would rate them 11s across the board!

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radica1

21 de jul. de 2016

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I just bought my second car from Jimi DeAngelis at Haddad Subaru! I grew up in Pittsfield but now I live just passed Albany, NY - after checking out all THREE Subaru dealerships, I gladly drove the 60+ miles multiple times to experience the care and service that Haddad Subaru and Jimi deliver! I can't say enough positive things about this dealership; from their sales department to their service department to their parts department, they've always been first class. They've recently extended their hours and upgraded and updated their dealership too! This dealership should be your #1 place to go to for a Subaru if you're within a 100 mile radius, and clearly I'm not the only one that thinks so. I see a ton of cars over in the Albany/Capital Region area with the Haddad logo on them so I think plenty of others agree that they are truly top notch. They were the only dealership to even attempt to meat my aggressive price request on a new Subaru and the request on my Subaru that I was trading in. Their finance department was even able to find a loan for me that was better than what Subaru was offering as well :) I would rate them 11s across the board!

FB

Forester, Barb

19 de jul. de 2016

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I went in to lease a Subaru Forester. I met Jimi DeAngelis. He showed me around. We test drove the Forester. He never pressured me into leasing what I didn't want. He explained the whole process clearly. I was so pleased. He got the car I wanted for the price I wanted to pay. I have the 2017 Forester and love it. Anytime I have visited him since I got the car. Not knowing much about cars myself. He would sit down and And answer my question without rushing me. I'd recommend him to anyone I know who is interested in one of their cars. I've had so many compliments from friends who have seen the car.

BM

Barbara McCann

19 de jul. de 2016

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On a scale of 1 to 10, I rate Matt as a 10+. He is personable and took the time to help me decide what I needed to do and took whatever time was necessary to help me understand what I was purchasing. He made me feel totally comfortable. I had come in for service on my vehicle....when I was made aware of the problems with my vehicle (which were numerous). I never felt pressured by him to purchase a new car.....just there to help me make the decision. As a woman purchasing a car alone he was very respectful. I can't say enough about Matt and how comfortable he made me feel in making the correct decision. Thanks Matt.

BM

Barbara McCann

18 de jul. de 2016

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Very happy with the Service Dept....made me aware of the problems with my car so that I could make a intelligent decision. Sales (Matt) Could not have been more respectful and informative. He kept me up to date as to when the car would be ready. He treated me with respect (not like a "woman buying a car by herself.} I can't put into words how happy I was with his knowledge and honesty and follow up. Most of all he was not PUSHY and RESPECTFUL.

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GMSteve512

17 de jul. de 2016

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My wife and I have been shopping for a pre-owned Pilot for a while. We saw one online that was at Haddad. We would need to travel an hour and a half but we decided to go take a look. Bottom line, we are glad we did. Mitch met us as we arrived with the keys, plates were already on and we were off on our test drive. The buying process was amazing. There was no back and forth. Mitch was able to negotiate directly with us and an hour later we were driving off in our new Pilot. Highly recommend!!!!!!

KH

Kathy HInton

17 de jul. de 2016

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Matt Feldewerth was amazing! Great customer service, wonderful salesman , not only was the process of the sale very easy he also did a good follow up after the sale! I would recommend him to anyone I know looking to purchase a new or used vehicle!

A

Andrea

14 de jul. de 2016

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I bought my new Subaru Outback yesterday from Darrell. I had the best four hour drive today in summer traffic thanks to the Subaru safety and comfort features!! I can't thank Darrell enough for his knowledge and guidance on buying this car. Hands down, if you are interested in a buying or leasing a car - go to Haddad Subaru in Pittsfield and work with Darrell!!

K

krugerand7

10 de jul. de 2016

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Darrell Clairmont greated us and our four month old baby on Memorial Day weekend when we had some time to kill and my wife wanted to test drive a new Outback. He realized that we had limited time and quickly pulled a new car and had us driving within 10 minutes. Besides being extremely knowledgeable, he was a pleasure to talk to and shared his experiences about fatherhood.When the test drive was over we sat down to discuss the options we wanted when our daughter started fussing. He quickly found the car we wanted at another dealer and gave us a price we couldn't refuse. We were able to leave a deposit and be on our way in under an hour. Now that's service!

A

Andrew

10 de jul. de 2016

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Darrell Clairmont greated us and our four month old baby on Memorial Day weekend when we had some time to kill and my wife wanted to test drive a new Outback. He realized that we had limited time and quickly pulled a new car and had us driving within 10 minutes. Besides being extremely knowledgeable, he was a pleasure to talk to and shared his experiences about fatherhood.When the test drive was over we sat down to discuss the options we wanted when our daughter started fussing. He quickly found the car we wanted at another dealer and gave us a price we couldn't refuse. We were able to leave a deposit and be on our way in under an hour. Now that's service!

KM

Katy McMillan

6 de jul. de 2016

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The service department at Haddad Subaru is so welcoming and provides fast service! I came in for the express oil change. Jeff Lewis did the oil change for me and checked my brakes for me too! ---prefect because I have a long drive to the city today! He was very fast, professional and clear in describing what work needs to be done on my car. Michael Bonak helped me at the desk and was so kind! I'm definitely coming back for the honest and fast service. Thank you!

M

Marie1917

30 de jun. de 2016

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I recently moved to the Berkshires, and purchased a Subaru Forester in another part of the state. Today was my first visit to this dealership, and I'm very happy with the Service Department, I was assisted by the service manager, who was professional and courteous, despite the fact that I didn't have an appointment. The experience was pleasant and positive, I didn't wait very long, however the waiting area is clean, and well maintained, and thus the wait was very easy.I would certainly recommend this dealership to anyone contemplating the purchase of a new or preowned vehicle. Thank you very much. I'll be back.

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CiciJoe

30 de jun. de 2016

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We stopped in to Haddad Subaru Saturday morning at 930 . We were greeted by a girl named Erin who we would later learn loved horses just as much as we do! We picked a car out, a Crosstrek, and ERin gave us a million and one reaosns why she loved hte Crosstrek which really made us feel that she would take good care of us. By 1045 we had all of the paperwork sighed and were on our way to continue on our Saturday. If I could tell everyone out there to buy a car from Erin Saldarini I certainly would!

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RrrTiste

29 de jun. de 2016

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I would ABSOLUTELY 100% reccommend Erin to anyone and everyone I know. She was polite, understanding, super cool, funny, and made both my boyfriend and I feelat ease. I always hated buying cars until I bought one froma real person who cared about our budget and our growing family needs. I can't thank her enough and as soon as I'm ready to trade in this Impreza I will be going to see her :)

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HappyCarOwner

28 de jun. de 2016

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Bought a new Outback. Service was excellent. Sales rep (Darrell) was very helpful; even brought EZ-Pass transponder which we forgot to take from our old car to our home. Overall, experience was very good.

CA

Chuck and Wally

28 de jun. de 2016

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If there were 10 stars i would rate Anthony 10! Made things very easy and we will highly recommend him!

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Bill

28 de jun. de 2016

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Just purchased a 2016 Outback Limited. Had very good experience. Salesman (Darrell) was very helpful.

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MattG

27 de jun. de 2016

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Brandon from the used car department was very good to deal with and made buying a used car a breeze. I already knew what I wanted for a vehicle and he helped stear me to the best among their inventory.

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Dee

21 de jun. de 2016

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Excellant car buying experience and Proffessional Salesman. David was very helpful in finding me the car that I wanted and fit my needs. I am very happy with the outcome.

D

DelWend

20 de jun. de 2016

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This is the 4th car we've leased from Jimi. It's not only his expertise and knowledge that keeps us coming back, but his warm and low pressure approach makes the process as easy as pie!

LH

Lisa hutch

18 de jun. de 2016

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I heard great things about Billy Ellsworth and Brian Armstrong at Haddad Hyundai. So I drove down there today and started test driving new pre owned vechiles. I found exactly what I wanted and they got me where I wanted to be in recommend these guys to anyone looking for a car

R&

Ray & Gail

17 de jun. de 2016

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I have to say I have never dealt with a dealership as great as Haddad's in Pittsfield. The salesman Jimi D. was the best I've ever did business with. He really worked for you to get the best deal on the new car and on your trade. And he never pressured you or tried to talk you into anything. Thanks Jimi D for everything. I love our new 2016 Subaru Legacy. And will be back.

MB

Marie Bigelow

16 de jun. de 2016

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We were originally shopping a used car but, the salesperson Darrell C. informed us about the benefits of leasing a new vehicle. We agreed with Darrell's suggestions and we are now driving a new 2016 Outback with all the amenties we could have dreamed of. Darrell was very professional and friendly and provided us with great service from start to finish. I would recommend Haddad Subaru and Darrell to anyone and everyone.

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ArtSue

11 de jun. de 2016

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Sales person, David Solis, was very friendly & helpful. Perhaps a little too anxious to sell and found David's calling to be excessive. Also found explanation of financing to be confusing.

AK

Art Kaufman

10 de jun. de 2016

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Bought a new Subaru OutBack from this dealer. Worked with David Solis. Would give David 5 stars out of five. My feedback to David would be to ease up on the calling. This site is not user friendly. Trying to give 5 stars for overall & can't do it. Same for facilities

JM

Jameson M.

6 de jun. de 2016

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Haddad went above and beyond to help me and my fiance obtain our dream car, in record time, and with very little work on our end. We live on the East End of Long Island and Haddad drove out the paperwork for us to sign, and then two days later drove the car out to us, already registered and ready to drive!! Everyone was friendly, helpful and reliable, and they truly went above and beyond anything we expected them to do, to get us the keys in our hand in record time.

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Em&M

30 de may. de 2016

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I received a letter from the company about possibly trading in my vehicle before it had been paid off to get myself into a new one. I really jsut went in to see what my options were and if the letter was certifiable or not. I was greeted by a nice young woman named Erin at the door. She brought me to her desk and offered me popcorn or water or even coffee. She put absolutely no pressure on me whatsoever which in my mind put me at ease. Most dealerships you go into you always feel the pressure right away. I felt comfortable with her, she listened to my concerns, picked the perfect car for me (I upgraded into an awesome new Impreza) and offered me a deal I honestly couldn't refuse. They take car of all the leg work, I was able to pick up my car, gassed, cleaned, and inspected the next day! I took a handful of her business cards so I could pass them out to everyone I know! I would recommend her 10/10 times to anyone in search of a new car.

KS

Kathleen S.

30 de may. de 2016

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I was still looking at their on-line site when a call came from a personable young man named Nikko. We set up an appointment for me to come in and meet with Danielle. She was well informed and extremely pleasant as we explored how Haddad could meet my needs and expectations for a gently used Forrester. I had done some prior research but she filled in with many important details. I looked at several on the lot, test drove a car and carefully considered the financial aspects. I never felt "pushed" to buy. By the end of the afternoon my needs had been met and I purchased a vehicle I expect to last a very long time. Ask for Danielle if you go! She is a remarkable young lady.

DB

Diane B

27 de may. de 2016

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This was my second Subaru lease via Haddad Subaru. Again, there are not enough positive words to describe my dealings with Jimi D!!!! He goes above and beyond to find each customer what they are looking for. I am thrilled beyond words with my 2016 Subaru Outback! It is everything and more than I expected. I would highly recommend that anyone interested in leasing or purchasing a Subaru to take some time and meet with Jimi. He is friendly, courteous and helps you through every step, I have dealt with many auto salesmen over my lifetime and I can honestly say that both of my purchases with Jimi at Haddad's were the BEST!!! I have become a loyal Subaru and Haddad fan!!!! Check them out...plus they are ANIMAL friendly!!! 5 Start Rating for sure!!!!!

AW

Andrew Wright

26 de may. de 2016

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Walked into Haddad subaru looking for a new 2016 wrx. Jimmy was the fist one up out of his seat to meet me. Told him what I wanted within the day he got it all sorted out and ready to go the next day I was in my new 2016 wrx. 2 days out of my old car in the new. Great service, great guy to talk to. He will get it done for you.

BP

Brian P

25 de may. de 2016

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Great place to buy a car. Danielle and Mitch, my primary contacts, were most helpful andaccommodating. Mike, Jeremy, Paul and Jim had ready answers to my numerous questions.The entire process was stress free and I would not hesitate to recommend Haddad Subaruto anyone interested in one of the best cars on the road. And... I got a great price!

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Pianosue

24 de may. de 2016

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Danielle Delaney was a joy to work with. She was knowledgeable and low key so I didn't feel pressured into a sale. Because of this, it made me more willing to buy from Haddad.

BP

Brian P

24 de may. de 2016

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Great place to buy a car, Danielle and Mitch, my primary contacts, were most helpful and accommodating. Mike, Jeremy, Paul and Jim had ready answers to my numerous questions. The entire process was stress free and I would not hesitate to recommend Haddad Subaru to anyone interested in one of the best cars on the road. And... I got a great price!

BG

Berkshire Gem

24 de may. de 2016

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We had an absolutely Wonderful car buying experience with Matt. Not only was he kind and knowledgeable but truly seemed to care about us and helping us to get the best deal possible. He was easy to relate to and fun! We actually had a good time buying a car! Never thought I'd see that happen! Most importantly he was honest and when he didn't know the answer to something he asked his manager rather than guessing or making something up, which I thought was great sign of good character. He is a genuine soul and I would recommend anybody looking for a car go to Haddad Subaru and ask for him.

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F.R.

21 de may. de 2016

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Haddad Subaru seemed like a decent place with a decent inventory. i was able to purchase a vehicle through a Ms. Erin Saldarini, which was probably the best experience of shopping there. I had some acute logistics problems regarding finances, and she gave me a time frame within which she would have it taken care of. It really felt like she was working for me. She got it taken care of and i was in and out in good time. Being a business owner myself i can appreciate the hard work and ability to adapt and overcome situations with expedience like Ms. Saldarini did for me.

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FR213

21 de may. de 2016

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i bought a car from Ms. Saldarini, i had finance problems... and like clock work she gave me direction, said what she was going to do... turned what i thought was going to be a long and strenuous process into a "two step program" and now I'm in the car i wanted. PERFECT

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CC

19 de may. de 2016

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David Solis at Pittsfield's Haddad Subaru location provided a great car buying experience. David showed empathy, patience, attentiveness all while providing positive language during my car buying service. He went above and beyond what was needed to be done to make sure I was a satisfied customer. I had very strict demands in which were all met plus more with my 2016 Subaru Crosstrek! I would highly recommend someone return to Haddad Subaru if looking for a New or Used Vehicle! Thank You!!!

L

Lenoxman

19 de may. de 2016

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Just had a recall issue dealt with by the Service department and had it done early than anticipated which is always a good thing.

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Winner05

19 de may. de 2016

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David Solis at Pittsfield's Haddad Subaru location provided a great car buying experience. David showed empathy, patience, attentiveness all while providing positive language during my car buying service. He went above and beyond what was needed to be done to make sure I was a satisfied customer. I had very strict demands in which were all met plus more with my 2016 Subaru Crosstrek! I would highly recommend someone return to Haddad Subaru if looking for a New or Used Vehicle! Thank You!!!

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R&J

17 de may. de 2016

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Erin and the team at Haddad Subaru made the car buying process a breeze. We went in to look on a Friday and picked up our car on Wednesday, including a new front bumper.

KP

keith phillips

17 de may. de 2016

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We are very pleased with the service we received from Danielle!!! She went above and beyond to meet our needs! I would recommend Haddad Subaru and Danielle to family and friends!

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Nico

13 de may. de 2016

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It was a good overall experience. Would recommend to friends

MT

Mary Talbot, California

12 de may. de 2016

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David was very easy to work with. He wasn't pretentious and admitted from the outset that he was a "newby". He answered all of our questions and when he couldn't he went to one of his superiors to get the answer. The staff that helped him were also courteous easy to relate to. There was no hard selling at all. We were hoping for a slightly lower price, but were unable to get that. When David explained that the price we were getting was already 2K below MSRP, it made sense. We love our new used car and feel confident that Haddad will take care of our needs when they arise.

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D.R

9 de may. de 2016

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We came into the dealership unsure of what we were looking for and worried at how much we'd be spending. Thankfully, we met up with Danielle and found the perfect car for me and my girlfriend (we're expecting). Danielle helped out through the whole process to make sure we got the car we were looking for. Kudos!

NS

new Subaru owner

9 de may. de 2016

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I had a great experience when I bought a new Impreza on 5/07/16. My salesman was David Solis and he was wonderful. From the moment he greeted me until the close of the sale he was friendly, kind and respectful, and both his knowledge and enthusiasm about the car were helpful to me in making my decision to buy it. He and his team worked hard to give me a deal I feel really good about.

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Pat

8 de may. de 2016

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My husband and I hadnt bought a new car in 11 years and we were anxiously anticipating buying a new Subaru. Danielle Delaney being such a personable, knowledgeable and no-nonsense salesperson put us at ease and made our purchase a pleasant experience. We love our Subaru Outback! When you visit Haddad Subaru, ask for Danielle and youll feel very confident with the time, information and expertise she offers.

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MikeT

7 de may. de 2016

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Overall, an excellent experience. Matt has an open and honest manner. Great people skills!

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Gary

6 de may. de 2016

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I am very happy with the deal I got for a new Subaru Outback from Haddad Subaru and my salesman Jimi DE Angelis. I received an online quote from several Subaru dealers, Haddads was the lowest. I had visited a local dealer, whom I brought my previous car from, took a test drive and negotiated a price. After an hour I had their price for a new car and my trade-in value, but kept on looking. I than went to Haddad Subaru in Pittsfield. The price quote they gave me on line was the price I paid for the car and I was allowed more than the 2 previous dealers I spoke to for my trade-in value. The usually dreaded experience of buying a new car turned into a very pleasant experience once I went into Haddads showroom and met Jimi. He explained to my wife and I how all the electronic in the new car worked and was a pleasure to deal with. Thank You Jimi and Haddad Subaru.

G&

Gary & Edie

6 de may. de 2016

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I am very happy with the deal I got for a new Subaru Outback from Haddad Subaru and my salesman Jimi DE Angelis. I received an online quote from several Subaru dealers, Haddads was the lowest. I had visited a local dealer, whom I brought my previous car from, took a test drive and negotiated a price. After an hour I had their price for a new car and my trade-in value, but kept on looking.I than went to Haddad Subaru in Pittsfield. The price quote they gave me on line was the price I paid for the car and I was allowed more than the 2 previous dealers I spoke to for my trade-in value.The usually dreaded experience of buying a new car turned into a very pleasant experience once I went into Haddads showroom and met Jimi. He explained to my wife and I how all the electronic in the new car worked and was a pleasure to deal with. Thank You Jimi and Haddad Subaru.

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Lisa

4 de may. de 2016

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Anthony was very informative, helpful and courteous. My experience buying a car here at Haddad was a good experience and I would recommend this dealership to friends and family.

DL

Dennis Lattizzori

4 de may. de 2016

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I purchased my new 2016 Subaru Forester Limited at Haddad Subaru in Pittsfield, Ma. I had never owned a Subaru out of the 40+ cars I have owned in my life so we thought we'd try one. We had a great sales rep., Jimi D'Angelis who walked us all through the cars features,test drive ,etc. It was a pleasure dealing with a sales rep. who knows his product inside and out. He was right with us until the signing at the end and going over the cars controls and features as well.. It was a great car buying experience. As far as the vehicle goes, we couldn't be more pleased. Fit and finish is flawless and the car has great visabilty and we love our first backup camera. Safety features are appreciated. The 4 cyl. engine delivers ample power and the CVT transmission is smooth and solid. I think we are really going to love our Subaru and we usually keep our cars for a while.

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DeanHydeSir

2 de may. de 2016

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For the past 70 years, I have been driving . . . and buying cars beginning with a 1941 Ford stick-shift sedan to my most recent purchase, a 2016 Subaru Impreza. Having known many dealerships and their employees over those years, I consider Haddad-Subaru and Jimi DeAngelis to be models of excellence that have not been surpassed during those 7 decades. The Subarus that I have purchased have always lived up to their reputation, so much so that when it comes time to replace my car, I am reluctant to do so for fear that it may not be as good as the one I have but that has never happened. Jimi DeAngelis persuaded me to buy my first Subaru and at my request has continued to do so. He knows how to sell a car without any high pressure tactics, how to encourage me to ask the questions I have and then to explain the options that are available. At no time have I ever felt pushed to buy the more expensive car or to include the most costly extras. When I decided to check out the Impreza which would be my first small sedan - I made an appointment with Jimi, confident that I would get the best possible service. And I did!

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rater1

30 de abr. de 2016

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As in my previous reviews, I am quite pleased with the service I get from Jimi D. But get this:My sister recently bought a new car (not from Jimi or Haddad's) and was having trouble pairing her new phone.Both her dealer and phone provider just pointed fingers at the other and didn't get the issue fixed.I had her see Jimi and he worked with her to resolve the issue and she left smiling with her Bluetooth working!Nothing in it for him. Just a great guy willing to lend a hand.

DJ

Dean J.

28 de abr. de 2016

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I recently purchased a car from Jimi D. and couldn't be happier. But get this: My sister was having trouble pairing a new phone to her car (not a Subaru, not purchased from Haddad.) I mentioned her frustration to Jimi, with the phone provider and her dealer pointing fingers at each other without resolving her issue. Jimi offered to have a look and was able to get it squared away for her! One doesn't see that level of service and kindness often.

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le265sty

28 de abr. de 2016

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I could not have asked for an easier car buying experience. Erin was sweet as could be and listened to my extensive list of needs. I would absolutely recommend her stellar customer service to anyone in the market for a car!

RA

Rebecca Amuso

25 de abr. de 2016

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Anthony was very patient and reassuring throughout the process of buying a new car. He took the time to explain everything thoroughly. Nice experience.

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Seth1017

24 de abr. de 2016

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I had a great experience working with Danielle Delaney of Haddad Subaru. She helped arrange a purchase of a 2016 Cross Trek. I was a little nervous going into the process because this was my first time buying a car, but Danielle was super personable and knowledgable. I was able to get in and out of the dealership in 2 hours, and Danielle even picked me up and dropped me off at a nearby bus station when I was making the deal and dropped the Subaru off where I was living the next day. Thanks Danielle!

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Patti

24 de abr. de 2016

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laramie took the anxiety out of purchasing a new vehicle. Very knowledgeable and very efficient!I was 100 percent satisfied with the entire purchasing process!

GP

GB Paula

23 de abr. de 2016

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I'm a really tough customer. I'm picky about certain things and often very slow to make decisions. I want all the big and little details to add up, I want them all to make sense to me, and then I usually want more! Friday, I happened to be at Haddad's and happened to see a car on the lot that was exactly what I was looking for. By the end of day, I was driving home in my new Forester. Jimi made the whole deal truly easy squeezy. This is his third time working magic for me. Thanks, Jimi, and thanks to the rest of the team.

MC

Mary C

21 de abr. de 2016

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The staff was friendly and courteous. Laramie Pinna was our salesperson. He did a very good job and got us in and out with regards to the purchasing of our vehicle. Our Forester was ready for pickup on the day and time agreed upon. The only drawback we had in this whole experience was the fact that we did not received the original sticker paperwork that was on the vehicle.

DI

Drives in Comfort

21 de abr. de 2016

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We recently purchased a 2015 Subaru Crosstrek from Haddad Subaru. The car is great! Brandon, our salesperson, was very knowledgeable and helpful and provided excellent follow up support. The whole purchasing process was handled professionally and with minimal hassle.

PC

patty clemons

21 de abr. de 2016

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we had a hard time finding a truck to fit our budget. we were working with Matt and his supervisor to work everything out and they never gave up and found us the truck my husband was looking for and at the budget we needed. thanks so much to you both and would definitely use their dealership again and have recommended them to family and friends.

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Chris

19 de abr. de 2016

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We had a more than excellent 8 star experience with our sales service person Erin. She was kind, detail oriented and very knowledgeable as well as accommodating to our special needs for purchasing a new Forester. This is our third car from this dealer and we highly recommend it.

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Le265sty

19 de abr. de 2016

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I could not have asked for an easier car buying experience. Erin was sweet as could be and listened to my extensive list of needs. I would absolutely recommend her stellar customer service to anyone in the market for a car!

GP

GB Paula

19 de abr. de 2016

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I'm a really tough customer. I'm picky about certain things and often very slow to make decisions. I want all the big and little details to add up, I want them all to make sense to me, and then I usually want more! Friday, I happened to be at Haddad's and happened to see a car on the lot that was exactly what I was looking for. By the end of day, I was driving home in my new Forester. Jimi made the whole deal truly easy squeezy. This is his third time working magic for me. Thanks, Jimi, and thanks to the rest of the team.

KL

Kathleen Leaman

18 de abr. de 2016

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I was very pleased with the service. The express serving service is a great idea. Thank you!

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nusu

17 de abr. de 2016

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I decided to look at a new Subaru based on the outstanding review given by Consumer Reports. My salesperson was Laramie Pinna, and he was extremely professional, attentive, and patient. I never felt rushed as he answered all my questions and went to great lengths to explain every aspect of the vehicle. When I picked up my new Forester, he sat in the car with me and went over how everything worked. I had never had this happen before and truly appreciated it.

LC

Laurie C

14 de abr. de 2016

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Danielle was very helpful in helping us to find the perfect fit for our needs. She was extremely patient with all of our questions and went above and beyond to help us get the best deal we could get.

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Susan

5 de abr. de 2016

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We had a great experience buying our Forester. We were thinking about buying a new Subaru and my Dad recommended calling Jimi at Haddad from past purchases. He was extremely patient and helpful.Thank you for making buying a car stress free!

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N.Desrosiers

4 de abr. de 2016

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Jimi Deangelis took care of us very professionnally and effectively. He was thorough and answered all our questions, helping us understand the new vehicle. We know that we can call him any time with questions. This is the 4th Subaru we buy, our children have Subarus and we love the product. We feel safe and comfortable in this car.

HL

Happy Legacy Owner

1 de abr. de 2016

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Just wanted to thank Haddad Subaru for my wonderful new Legacy - I love it!! And - I couldn't have found the perfect car without the help of my wonderful saleswoman - ERIN. She was helpful and very knowledgeable and really made car shopping a pleasure. She spent a lot of time with us - going over every inch of the car and explaining all of the electronic stuff that was new to me. I highly recommend Erin and Haddad for a pleasant and successful car buying experience.

LO

Legacy Owner

31 de mar. de 2016

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Just wanted to thank Haddad Subaru for my wonderful new Legacy - I love it!! And - I couldn't have found the perfect car without the help of my wonderful saleswoman - ERIN. She was helpful and very knowledgeable and really made car shopping a pleasure. She spent a lot of time with us - going over every inch of the car and explaining all of the electronic stuff that was new to me. I highly recommend Erin and Haddad for a pleasant and successful car buying experience.

HF

Honda Fit Fan

30 de mar. de 2016

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We were pleasantly surprised with the our salesman's ability to get down to business and find us the car we needed and could afford, Brandon was on point answering all our questions. He went the extra mile to help us understand the process and to meet our needs. We will definitely be sticking with him and Haddad for our next purchase.

DF

Deb F.

30 de mar. de 2016

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Mitch Rote walked me through my options, making sure that I got exactly what I wanted at the price I wanted to pay. Terrific service.

AH

Amanda Heath

30 de mar. de 2016

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They made miracles happen " I have less than optimal credit by a lot and am in the process of rebuilding and needed a new car. I went into Haddad Subaru anxious my anxiety and nerves thru the roof in fear of denial. Salesman Matt and Sales Manager Paul both telling me to relax that they wouldn't quit until I was driving off the lot in a new car. The first car they thought would work was a 2010 Toyota Corolla which I was kind of excited about but it did fall threw. My anxiety again was high and I wentered back and worked with Laramie who found a 2012 Hyundai Elantra with only 90000 miles on it who he believed would work. He instructed me to come back and meet with both Matt and Paul again first thing in the morning and guess what between the three of them they did it. I am now the proud owner of a 2012 Hyundai Elantra and I couldn't be happier thank you all at Haddad Subaru.

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mysubie

30 de mar. de 2016

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I really didn't need to buy a new car but thought I'd take a peek.Danielle sold me my 2012 Forester and was great. Couldn't help but buy a 2016 from her!

DF

Deb F.

30 de mar. de 2016

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Mitch Rote walked me through my options, making sure that I got exactly what I wanted at the price I wanted to pay. Terrific service.

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aheath23

29 de mar. de 2016

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I have less than optimal credit by a lot and am in the process of rebuilding and needed a new car. I went into Haddad Subaru anxious my anxiety and nerves thru the roof in fear of denial. Salesman Matt and Sales Manager Paul both telling me to relax that they wouldn't quit until I was driving off the lot in a new car. The first car they thought would work was a 2010 Toyota Corolla which I was kind of excited about but it did fall threw. My anxiety again was high and I wentered back and worked with Laramie who found a 2012 Hyundai Elantra with only 90000 miles on it who he believed would work. He instructed me to come back and meet with both Matt and Paul again first thing in the morning and guess what between the three of them they did it. I am now the proud owner of a 2012 Hyundai Elantra and I couldn't be happier thank you all at Haddad Subaru.

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HAPPY

29 de mar. de 2016

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ii WENT TO HADDADD SUBARU TO TEST DRIVE DIFFERENT MAKES OF CARS. I WAS TOLDTHE MAKE, & PRICE.& YEAR, MAKE & I WANTED WERE HARD TO FIND IN OUR AREA. 2 DAYS LATER LARAMIE PINNA CALLED TO SAY HE SEARCHED AROUND & FOUND EXACTLY WHAT I WANTED & HAD IT BROUGHT TO THEIR LOT. I AM NOW THE VERY HAPPY OWNER OF A 2012 HONDA CIVIC.

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AmyE

28 de mar. de 2016

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Great customer service....as always at any of the Haddad dealerships!

J

jrmurtagh12

28 de mar. de 2016

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Going to Haddad Subaru was such an easy-going, friendly experience. Mitch R. was so extremely helpful and accommodating from the minute my husband and I walked in the door. He gave us so much great information and helped us see a few different options, all within our budget and specific needs. I never felt like I was being pressured into buying something that I couldn't afford. Mitch made it evident that the car-buying experience was all about us! We are so satisfied with our new Subaru, and Haddad as a dealership in general. We're telling everyone to go!

JW

John White

27 de mar. de 2016

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Very professional sales staff. Not anything like what I was used to, they were honest and followed through with everything that they promised me, very pleased by the overall experience. If you're in the market for a new car I would go see Laramie down at Haddad Subaru

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sub,137niorth

27 de mar. de 2016

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great service, friendly,senior discount..good people. alwaws kept their word and appointments were easy to get. My third car from this dealership and would do it again. Herman R.

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mohegan

26 de mar. de 2016

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We've been buying our cars from Jimi for a number of years. Each experience has been pleasant, and the cars and deals he helps us with just keep getting better.

SK

Sharon Kida

24 de mar. de 2016

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Erin, my salesperson was super and walked me through the whole process. I feel that Haddad treated me very fairly with my trade in and new purchase. Finance people listened to me when I stated how I wanted to process. I was a little taken aback about the color (Hyper Blue) but everyone at work loved my new Smurfmobile, and I have gotten used to the color and love finding it immediately in the sea of silver and grey cars at the supermarket. When I brought my new car in for the inspection and new clean car, everyone was very nice and accommodating. I hope to start and long and great relationship with Haddad Subaru

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Ransom

24 de mar. de 2016

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Mike and the Service Department at Haddad Rock! Even though I didn't purchase my Subaru from Haddad, they still take care of me like I did. Setting up an appointment is easily done online, and the service is done on time as promised. If ever there is a concern, they work it out with me until I'm satisfied....which I appreciate a lot because I'm OCD when it comes to my Subie. Thanks Again!!!!

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Ransom4

24 de mar. de 2016

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Mike and the Service Department at Haddad Rock! Even though I didn't purchase my Subaru from Haddad, they still take care of me like I did. Setting up an appointment is easily done online, and the service is done on time as promised. If ever there is a concern, they work it out with me until I'm satisfied....which I appreciate a lot because I'm OCD when it comes to my Subie. Thanks Again!!!!

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SuzMom

21 de mar. de 2016

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I waffled quite a bit about what car to buy. It never seemed to be too much trouble for Anthony to get whatever car i asked for me to test drive from any of their other dealerships. And he did it twice!! He also stayed past his shift so that I could test drive in the dark (night blindness - need good nighttime visibility) and sign my paperwork. He also dropped it off to me at my place of employment when I couldn't get to the dealership. He made the experience trouble free.

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drivetoomuch

19 de mar. de 2016

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Always friendly advisers, Ande and Mike are always very helpful and don't try to oversell unneeded parts or services. Quality of service is topnotch and they always stand behind their work. I highly recommend Haddad subaru for service.

AW

Alice White

18 de mar. de 2016

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Stopped in had a low tire - Michael had me in and out in 10 minutes It was nice to visit for a few minutes with he and Billy See you soon for oil change

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Happy

16 de mar. de 2016

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My new Forester is the first car I ever leased, and Anthony at Haddad Subaru made the whole process super easy. He walked me through all the steps and paperwork, including going to the DMV for my new drivers license. I love my new Subaru, also a first for me. I highly recommend Anthony and the dealership.

PD

Peggy D

15 de mar. de 2016

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Just love my 2016 Forester! From start to finish best car purchasing experience . Jimi walked me through each step patiently, addressed all my concerns, and with no pressure . His extensive product knowledge , and detailed explanations about the vehicle performance , directly influenced my decision. I would highly recommend Jimi and the Haddad Subaru Sales Team to anyone contemplating a future purchase.

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DavidR

13 de mar. de 2016

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i have been going to Haddad Subaru for service for the last 4 years for mt two Subarus (a 2012 Legacy and a 2014 Forester). I have been extremely with the responsiveness and quality of service from Mike and the team. There have times when i have called in an urgent situation and they squeezed me in to take care of my need. From oil changes, to warranty claims, to tires, to brakes...i have been very happy with my service experience at Haddad Subaru.

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Tenor

10 de mar. de 2016

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Buying a car is always stressful, but Haddad was less stressful than many of my other experiences. Danielle approached the process in a professional yet friendly way. My wife uses a walker and Danielle was very accommodating to her as we explained why we were looking for a larger car than the Civic we had. Their price on a two year old Outback was lower than any other dealer's price. However, they made up for that by offering a lower price on my Civic trade in than its value. We were able to work out a mutually satisfactory deal with a minimum of back and forth. I agreed to finance the car through Subaru at a good rate, and also bought an extended warranty. If cars were as simple as they used to be, these warranties would be a total waste of money, but those days are over. With tons of electronics on these cars, I suppose they can be Justified. Danielle is a great salesperson. She'll treat you fairly and with respect. So this was a good deal. Haddad made a profit, which they deserve and we were satisfied with the car and the deal.

AL

AWD lover

10 de mar. de 2016

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I was towed in last week after blowing the alternator belt. Even after 6 PM they checked in the car and drove me home. The repair was done by lunch the next day.

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Thomas

10 de mar. de 2016

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I needed to replace my recently totaled Forester (which I came out of without a scratch). I was happy to see Jimi was still there as he sold me the first one. He once again treated me to a deal and experience I could feel good about.

TH

Tar Heel Fan

8 de mar. de 2016

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The people in the service department are very friendly and helpful. I was able to stop in today without an appointment and was able to have a major repair completed while I waited. Angela was very competent in explaining the problem to me and what would be involved in the repair and the costs involved.

S1

Subigirl 16

7 de mar. de 2016

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Mitch Rote was fantastic. That is why I am giving this experience 5 stars. I couldn't fine the site to rate him. Professional, understanding

ET

Eric T.

4 de mar. de 2016

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I have been going to them for my car maintenance since I purchased my Subaru from the same dealership. Customer service is excellent and they do a great job of filling you in on what's going on with your car. All of the work I've had done has been done in a timely manner and has always resolved the issue at hand with no further complications. I have dropped my car off for service and waited at the dealership. Both times the work was done very quickly, and when waiting at the dealership, the wait area is very nice.

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Sandy

3 de mar. de 2016

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Let me start by acknowledging that car shopping is one of my least favorite activities. However, Matt made the experience not only painless, but fun! I had been researching my decisions over several months prior to coming in to the dealership and had worked with some out-of-state representatives. Without a doubt, Matt was the most friendly and flexible. He listened carefully to my interests and concerns. I especially appreciated that he was willing to say "I don't know" and then track down information. I felt that he extended himself to provide quality customer service.

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Sandy

2 de mar. de 2016

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Let me start by acknowledging that car shopping is one of my least favorite activities. However, Matt made the experience not only painless, but fun! I had been researching my decisions over several months prior to coming in to the dealership and had worked with some out-of-state representatives. Without a doubt, Matt was the most friendly and flexible. He listened carefully to my interests and concerns. I especially appreciated that he was willing to say "I don't know" and then track down information. I felt that he extended himself to provide quality customer service.

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NickRL

1 de mar. de 2016

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Matt, was very good to me throughout the entire process and was very attentive to both my wants and needs for an affordable and reasonable vehicle for what I was looking for. Which was both an upgrade for me and for my family. I would definitely go back to him in the future and recommend him to anyone.

DH

Derek Halpin

29 de feb. de 2016

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I had an amazing, easy, and fun experience at Haddad Subaru! Matt was very knowledgeable and got me in and out. Thanks!

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Subaru2016

29 de feb. de 2016

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I want to thank Mitchell Rote for being friendly and professional, I'm very happy with my Subaru. I definitely recommend this dealer and Mitchell also.

PL

Philip l

28 de feb. de 2016

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I cannot say how happy I am with my experience at Haddad Subaru. From being greeted at the door to signing the final paperwork I would rate my whole experience a five star experience. I would suggest stopping in and seeing the sales guys Laramie and Matt if you have any questions. They took the time to learn what I needed and were able to find me a car that fit my requirements exactly. I definitely will be coming back to these guys again.

PL

Philip L

28 de feb. de 2016

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I cannot say how happy I am with my experience at Haddad Subaru. From being greeted at the door to signing the final paperwork I would rate my whole experience a five star experience. I would suggest stopping in and seeing the sales guys Laramie and Matt if you have any questions. They took the time to learn what I needed and were able to find me a car that fit my requirements exactly. I definitely will be coming back to these guys again.

PD

Peggy D

26 de feb. de 2016

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Just love my 2016 Forester! From start to finish best car purchasing experience . Jimi walked me through each step patiently, answered all my concerns , and with no pressure. His extensive product knowledge , and careful explanations about the vehicle performance , directly influenced my decision . Highly recommend Jimi and the Subaru Sales Team to anyone contemplating a future purchase .

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JoeBastow

21 de feb. de 2016

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5 star service. Complimentary shuttle service, great technicians and very knowledgable service advisors ! When I picked my vehicle up Mike Bonak made sure he took the time to go over my complete multi point inspection and prepared me in advance of some upcoming maintenance items my vehicle will need at my next service. Now I have some time to save up in advance ! Thanks Mike ! Couldn't be happier, great experience.

DO

Deb O.

19 de feb. de 2016

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I just got my new 2016 Outback. The latest of several new Subaru's my family and I have bought from Jimi D. Dealing with him is always a pleasure. No high pressure tactics and a deal I can feel good about. I will continue to recommend Jimi and Haddad's to people I know.

LK

Lenny Kattes

18 de feb. de 2016

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I have been having my Subarus serviced and repaired at Haddad Subaru for many years. I always receive excellent service and repairs. My vehicles have been serviced and returned to me in a timely manner. The staff are trustworthy, knowledgeable, and readily available. I have no hesitation whatsoever recommending Haddad Subaru.

CS

Cadwell Studios

17 de feb. de 2016

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Mike and Andi in service are great. Jeff the master tech is very skilled with Subaru's and Jeeps. Bill and Morti in parts are very helpful.

CS

Cadwell Studios

17 de feb. de 2016

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Mike and Andi in service are excellent. I have my Subaru Outback and Jeep Wrangler serviced by Jeff the master tech. Bill and Chris in parts are awesome.

DA

Dick A.

16 de feb. de 2016

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I've been buying my cars from Jimi D .for years. He's always happy to see me and gets me into my new car without my payments going sky high.

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Bonesz

16 de feb. de 2016

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I regularly use these guys & gals to keep my vehicles running right. They always provide fast & friendly service , and I have always been pleased with their repair work. I am kept informed of what is needed on my vehicle & they always let me know what services are going to be coming up next so there are no surprises. I would recommend them to anyone!

HD

Happy Driver

9 de feb. de 2016

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Rob was very helpful for our sorting out the model car we wanted and settling on a 2013 Forrester. He was especially helpful in seeing through the process for securing the deed from the previous owner and persisting with our insurance company as they sorted out our coverage as new residents in the Berkshires. He made our purchase a good experience.

SL

Subaru lover

6 de feb. de 2016

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Rob Schettini was great to work with. He was able to facilitate my lease trade-in to a new lease with the exact options I wanted. He is very friendly and easy to work with and accomodated my schedule. Thanks Rob!

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CinD

6 de feb. de 2016

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Rob made this car buying experience the easiest and most hassle-free I have ever had! I love my new car! Thank you Rob!

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CinD

6 de feb. de 2016

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Rob Schinetti made this car buying experience the easiest and most hassle-free I have ever had! I love my new car! Thank you Rob!

DC

Disappointed consumer

4 de feb. de 2016

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I have never had such an unsettling experience when shopping for a car. The salesman, although polite and helpful, clearly was not interested in making a fair deal with my daughter. I am very glad that I went with her as I am confident that they would have taken full advantage of her inexperience as a car consumer. I will not return there and would strongly urge anyone shopping for a car in the Berkshires to look elsewhere.

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SMRobak69

3 de feb. de 2016

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I had taken out a 42 month lease on an Impreza Sport back in 2013. It had been my first lease of a car and I had been on the fence as to how to proceed with either renewing my lease or buying the car outright. I wanted to figure out which was going to be my most financially stable move to make my pocketbook smile for a change. I had until December 2016, but I recieved an email from Erin Saldarini a couple of weeks ago to come in and discuss my options. I thought I would just go in and figure out what happens come December. I was pleasantly surprised, thank you Erin, to find that not only did it make sense to renew my lease and get another, yes another, Impreza Sport Limited...yes I LOVE this model, but that I would be able to to it NOW and at only a $.04 increase to my current payment. Erin was able to get me the exact car I wanted, yes it came from some distance away, but she made time to be sure and go through every detail of the bells and whistles of my new car - I feel like i'm piloting a space ship with the 2016 model. She did everything need to get me on the road, apart from my one quick phone call to my insurance company. I started this trek on a Saturday and I was on the road by the following Tuesday evening. That's tops in my book. I feel that I can call her at any time and she will find time to help me out. My family are Subaru converts since 2004. My mother started it all with her 2001 Outback, which is still holding its own despite all the hard work and abuse it has taken in this 'snow belt' we live in during those years. I've come to trust the staff at Haddads. They do what they can to help when they can. They have 'user-friendly' hours and a very knowledgable staff. I will continue to refer friends and family to Subaru and the nice folks at Haddads for years to come. SUBARU RULES!!

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chadman77

2 de feb. de 2016

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Haddad Subaru has always taken care of me and my forester, and with the shuttle service they provide it's a great thing to have! Great service and everyone there always seems so happy and upbeat, it's a great feeling to have, will for sure by another Subaru from them!

M

mommashawsy

2 de feb. de 2016

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I was in search for a new used car. I had recently lost (basically dead) my old car and was in the area and decided to stop in. I'm so glad I did. Rob, was out the door to meet my boyfriend and I , just like that , I'm Getting approved and getting a new used car. I was in shock and was so excited that it happened so fast. I had no other car. Well now I do thanks to Rob. He was friendly and down to earth and really new what I needed. Really glad I went with Haddad. THANK YOU!!.

J

jend5555

2 de feb. de 2016

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I could not be happier with my experience at Haddad Subaru on East Street in Pittsfield, MA. Talk about making it happen in Julyuary! Can't thank Rob Schettini and his team enough for getting me into a certified preowned 2013 Subaru Impreza. He found the "needle in the haystack" to make my trade-in possible. Excellent customer service, follow through and follow-up all around. I highly recommend Rob Schettini, not only a great salesman but person. Thanks Haddad!

JD

Jennifer Deacon

1 de feb. de 2016

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I could not be happier with my experience at Haddad Subaru on East Street in Pittsfield, MA. Talk about making it happen in Julyuary! Can't thank Rob Schettini and his team enough for getting me into a certified preowned 2013 Subaru Impreza. He found the "needle in the haystack" to make my trade-in possible. Excellent customer service, follow through and follow-up all around. I highly recommend Rob Schettini, not only a great salesman but person. Thanks Haddad!

J

janetnewberry

24 de ene. de 2016

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I came to your dealership in 2012 and Jim DeAngelis helped me get into a 2012 Subaru Forester. I came this year December of 2015 and once again Jimmy was the great salesman that he always has been and assisted me with leasing a 2016 Crosstrek. As long as Jimmy is working at Haddad at Subaru that is where my business will be. great experience with a great group of people.

RM

Rebecca M. Garcia

22 de ene. de 2016

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Great, fast and professional service from the service dept. Walked in to see everyone in Hawaii shirts in the frigid temps! Made me laugh!

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BC

22 de ene. de 2016

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Jimi helped me find the perfect car to fit my lifestyle. Could not have asked for a better experience. Looking forward to having a reliable place for car maintenance, too!

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rebeckymaria

22 de ene. de 2016

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Friendly staff and professional work. Great attitude in the frigid cold as they were all wearing Hawaii shirts. Thanks for the ride back to work!

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Doris

19 de ene. de 2016

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Anthony Anastasio did a wonderful job in my getting a new Subaru Overback with a trade-in of my old car. He answered all my questions re the instrument panel and radio. He is very personable.

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GeoffC

16 de ene. de 2016

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Brandon is sincere about wanting to make a good deal for the customer. He's willing to put in the effort required to close the sale.

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samantha

14 de ene. de 2016

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Very happy with my new used car! Thank you for all the help. Will recommend to others in the future that are looking for great service.

S

Steve

12 de ene. de 2016

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Rob did an excellent job in assisting me on my purchase. He's a very personable gentleman who did everything possible to make the experience easy.

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Bernie

12 de ene. de 2016

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Our salesperson, Robert Schettini, was very knowledgable about the car we bought (Hyundai Sante Fe Sport) as well as other models. He was patient and responsive to our questions and concerns. We never felt pressured, and would be happy to recommend Robert to others.

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slc1319

11 de ene. de 2016

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This was one of the easiest car buying experiences I've ever had. The worst part was waiting for my car to arrive! Mitch made it painless and took a good deal of time pointing out all the features my new car has. Thank you!

HC

Helen Costello

7 de ene. de 2016

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Service was excellent. Everything went smoothly thanks to Mitch Rote.

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Samantha

6 de ene. de 2016

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Very happy with my new used car! Thank you for the help.

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Bernie

5 de ene. de 2016

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Very friendly, Haddad Subaru has great selection of many makes of vehicle. Rob put me in exactly what I wanted.. Thank you

BV

Bernie V

5 de ene. de 2016

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Robert Schettini is great salesman!!! he made the whole experience less stressful... Thanks again Haddad!!!!

KB

Karen bean

4 de ene. de 2016

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When I arrived Rob greeted me as I walked in the door. Rob was able to help me pick the car I needed. The process was friendly and quick . I will definitely return to Haddad's when I decide to trade my car in again. Karen Bean

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MGreene

2 de ene. de 2016

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I would highly recommend this dealership. Great, fast service!!!

CC

Cindy C

2 de ene. de 2016

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I purchased my 2nd Subaru from Haddad's. Jimi DeAngelis was my saleman. Jimi went above and beyond to offer me the best possible customer service. He was always polite, professional and very friendly. I loved the way he made me feel like I was his only customer. And, he even took the time to sit in my new car with me and go over all the new (and old) features Subaru has to offer. Thanks again, Jimi. Looking forward to a long relationship and future Subarus with you!

KB

K. Bean

1 de ene. de 2016

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I was very pleased with the service I received as soon as I arrived at Haddad's. I was greeted by Rob as soon as I arrived and Rob was able to help me find a car without the stress of purchasing a vehicle. I would recommend purchasing a vehicle at Haddad's.

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Susan

31 de dic. de 2015

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Our salesperson, Brandon Giroux, was very knowledgable about the car we bought (Subaru Forester) as well as other models. He was patient and responsive to our questions and concerns. We never felt pressured, and would be happy to recommend Brandon to others.

S

Susan

30 de dic. de 2015

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I met with Anthony 3-4 times over 2 months to arrange for a new lease on a 2016 Subaru Forester. He was professional, courteous and patient. He kept in touch with me but was not pushy or overly persistent. He answered several questions and worked the numbers each time I asked. I would definitely recommend him to friends. This was a much better experience than last time.

RJ

Rufus Jones

28 de dic. de 2015

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All is great. love the car. Our salesperson Mr. Brandon Giroux has taken care of us, and reaches out periodically to check on things.were approaching 3k miles, so we need to take it in for an oil change.I have told several people who keep asking me about the car. I tell them its great, or that we love it. If you place the Subaru along the street, and compare a Porsche Cayenne, our Subaru Outback 3.6R 6-cyl that we have, and a black BMWall similar wagons or suv, black on black, then you cant really tell the differencethis actually happened last month in NYC...the Subaru looks great, and drives greateven the driveability is comparable to a BMW at 30-70mph, smoother than Audi Q7 too.you get essentially the same cargo space as Audi Q7.and all for the pricethats what I recently told a neighbor You dont get luxuries like side mirrors that move automaticallyand the mirror quality when wet or at night dont seem to work as wellbut thats like complaining that you cant find the remote to change the channel on your television, when you can simply stand up and walk to the TV and push a button And at Haddad, it started with the first call and information through Haddads website that was up-to-date and real-time. My first impression was with a kind and smart lady Jillian who answered the phone when I first called. I believe she is the Internet Service Manager. That was unique, I thought. The excellent initial phone service was indicative of the future excellent service. Each sales person, including finance and management, that we met at different times during the sales process were good listeners and fair and helpful. I know that if a business knows how to answer phones, then I could expect quality services from the company. Haddad exceeded our expectations. We started at a different dealership in a different state, researched several websites, and had other options. We decided to do business with Haddad. The quality service was consistent from the beginning to the end of the sales process, including internet, phone calls, in-person visits, timely services, flexibility, electronic communication and follow up, and finance and contract negotiations; in essence, it all made us feel special and important.

M

my1stsubaru

28 de dic. de 2015

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All is great. love the car. Our salesperson Mr. Brandon Giroux has taken care of us, and reaches out periodically to check on things.were approaching 3k miles, so we need to take it in for an oil change.I have told several people who keep asking me about the car. I tell them its great, or that we love it. If you place the Subaru along the street, and compare a Porsche Cayenne, our Subaru Outback 3.6L 6-cyl that we have, and a black BMWall similar wagons or suv, black on black, then you cant really tell the differencethis actually happened last month in NYC...the Subaru looks great, and drives greateven the drivability is comparable to a BMW at 30-70mph, smoother than Audi Q7 too.you get essentially the same cargo space as Audi Q7.and all for the pricethats what I recently told a neighbor You dont get luxuries like side mirrors that move automaticallyand the mirror quality when wet or at night dont seem to work as wellbut thats like complaining that you cant find the remote to change the channel on your television, when you can simply stand up and walk to the TV and push a button And at Haddad, it started with the first call and information through Haddads website that was up-to-date and real-time. My first impression was with a kind and smart lady who answered the phone when I first called. I believe she is the Internet Service Manager. That was unique, I thought. The excellent initial phone service was indicative of the future excellent service. Each sales person, including finance and management, that we met at different times during the sales process were good listeners and fair and helpful. I know that if a business knows how to answer phones, then I could expect quality services from the company. Haddad exceeded our expectations. We started at a different dealership in a different state, researched several websites, and had other options. We decided to do business with Haddad. The quality service was consistent from the beginning to the end of the sales process, including internet, phone calls, in-person visits, timely services, flexibility, electronic communication and follow up, and finance and contract negotiations; in essence, it all made us feel special and important.

J

Joe

23 de dic. de 2015

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Working with Mitch to trade in my wife's Impreza on a nicer model Outback was great. Worked quickly and effectively, and the process could not have gone smoother. MItch was honest and direct.

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Natalie

22 de dic. de 2015

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The reason Anthony was extraordinary is because he really wanted to make the sale. To make a sale, a salesman has to be able to "read" the customer's values and wishes. Anthony knew I was a demanding customer so he made sure he found the right car at the right cost. He went the second mile to find a car in New England that met my specifications before taking a road trip to the Midwest. He worked with a great team at Haddad Subaru to secure the car, find a runner to drive it from New Hampshire and get the car ready for me the morning of my cross country trip. Anthony was always courteous, diligent, patient and knowledgeable about his product. He managed to come down to a price that was affordable. Thank you to Anthony.

N

newcar

19 de dic. de 2015

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I traded in one lease, I was helped by Jeremy, Chris, and Mitch. They were all very helpful.

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SubaruFan45

19 de dic. de 2015

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Erin and the Haddad team were extremely helpful throughout the process. They didn't pressure me into making a purchase, just made sure that I had the information I needed to get the right car at the right price. Thanks!

D

dave

16 de dic. de 2015

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Just a great experience! The staff was great. My salesman Rob was knowledgeble and helpful. Enjoyed the experience!

MD

Mark D

16 de dic. de 2015

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This was a very easy purchase! Jillian Bamford found me some good options for pre-owned vehicles. She was very courteous and professional. She referred me to Jimi Deangelis who breezed through the buying process with me and sold me a great car at a great value. I couldn't have been any more pleased with the experience. I would highly recommend Haddad Subaru for all your car purchases! A special mention to Jeremy who walked us through the signing process effortlessly.

I

Iboughtacar

16 de dic. de 2015

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Very friendly, and have good selection of many makes of vehicle. They will sell you something! To be fair the prices are pretty much as good as anything else I can find....as a result they are not willing to negotiate very much if any. I got some mats thrown in! They do get the car registered and are willing to bring it to you which is convenient. Brandon was good.

D

dave

16 de dic. de 2015

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Just a great experience! The staff was great. My salesman Rob was knowledgeble and helpful. Enjoyed the experience! This is my 2nd car from this dealership... I will be back!

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ERIN

15 de dic. de 2015

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PLEASANT BUYING EXPERIENCE. TEST DROVE ALOT OF VEHICLES. THE SALES PEOPLE WERE VERY PATIENT WITH MY INDECISIVENESS. FOUND THE RIGHT CAR EVENTUALLY. EXACTLY WHAT I WANTED.

C'

Carol 'Forester'

14 de dic. de 2015

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Brandon was a polite, courteous and informative salesperson at the dealership. When some of the pricing issues were complicated, he was able to ask others in the dealership for the answers.

KA

Kimberley and Michaela Grady

11 de dic. de 2015

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My daughter and I went to buy her first car. She just acquired her license and was looking for a reliable new vehicle. Chris Kramek and Mitch Rote made this process flawless for us. The car was ready for pick up on time, Mitch walked my daughter through all the features. She drove off the lot safe and excited. Thank you Chris for working to find the car and Jeremy for going through all the paperwork so efficiently. Mitch for being patient and kind to a 16 1/2 yr old with lots of questions. Thanks for introducing us to service as well. This was the simplist purchase I have made for a new vehicle.

RC

Ruth C.

10 de dic. de 2015

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leased a new 2016 this past Saturday. Salesman - Jimmy D. - Went through all the new features and was patient and very helpful. this is my third lease from Jimmy at Haddad so they're obviously doing things right.

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nicolep999

9 de dic. de 2015

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Leasing new 2016 crosstrek after looking at a few dealerships locally. Professional and informative staff, met my needs without added pressure. Car shopping is usually stressful, they helped make it less so. I'd definitely recommend them to anyone, even my closest friends and family.

P

Philo49

9 de dic. de 2015

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I just leased my third vehicle from Haddad and the fact that I travel for an hour from another state says it all. ALL staff, salesperson, manager, online manager, financial person, are always courteous, professional, straight forward and knowledgeable. The customer interface and access to reasonable deals here are unsurpassed, and that's a high bar because all Subaru dealers are generally excellent.

M

megmm83

9 de dic. de 2015

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Every time I bring my Subaru in for services, the staff is always very helpful, friendly and knowledgeable. Never had a bad experience there. I won't bring my Subaru anywhere else!

MM

Megan M.

8 de dic. de 2015

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Excellent service! A great experience every time I go. Fast, friendly and knowledgeable staff. I will not take my Subaru anywhere else!

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UsedCarFan

5 de dic. de 2015

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Brandon was incredibly helpful. It was my first time buying a car and, from the test drive to the purchase, I couldn't have asked for better experience at Haddad Suburu. Definitely recommend to anyone looking for an honest, used car experience.

ML

Marilyn Lonabocker

5 de dic. de 2015

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My experience buying my new car from Anthony at Haddad's was the best car buying experience I can remember. He was most courteous and professional and was very easy to work with. I would recommend him to all my friends and family. Marilyn L.

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Kin

4 de dic. de 2015

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When looking for a vehicle for my growing family I was promptly helped and guided into a great vehicle with a very reasonable and affordable monthly rate. The sales associate Rob Schettini whom helped was nothing but kind and easy to communicate with. Many times other dealerships and sales associates will try to push all sorts of vehicles and additions onto the customer without realizing how the customer is feeling, but here at Hadddad Subaru they paid complete attention to what I was looking for without the hassle of trying to push me in any other direction for things I didn't want or need. I appreciate that a lot for it created an easy shopping experience for the best vehicle fit with easy and very reasonable financing options and rates.The vehicle quality and upkeep for the vehicles on the lot I viewed were in very good standing. I fully and highly recommend visiting and shopping here for your next family vehicle at Haddad Subaru for a safe, easy, and reliable customer experience while getting into a vehicle, with kind and attentive staff all around.And the ford dealership next store I have had a terrible customer experience. I don't recommend them at all.

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Kin

3 de dic. de 2015

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When looking for a vehicle for my growing family I was promptly helped and guided into a great vehicle with a very reasonable and affordable monthly rate. The sales associate Rob whom helped was nothing but kind and easy to communicate with. Many times other dealerships and sales associates will try to push all sorts of vehicles and additions onto the customer without realizing how the customer is feeling, but here at Hadddad Subaru they paid complete attention to what I was looking for without the hassle of trying to push me in any other direction for things I didn't want or need. I appreciate that a lot for it created an easy shopping experience for the best vehicle fit with easy and very reasonable financing options and rates.The vehicle quality and upkeep for the vehicles on the lot I viewed were in very good standing. I fully and highly recommend visiting and shopping here for your next family vehicle at Haddad Subaru for a safe, easy, and reliable customer experience while getting into a vehicle, with kind and attentive staff all around.And the ford dealership next store I have had a terrible customer experience. I don't recommend them at all.

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uhasj

2 de dic. de 2015

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Always willing to fit me in. Great staff. So helpful.

MK

Mrs Kevin

1 de dic. de 2015

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I leased a Subaru Legacy. Mitch was great explaining everything in detail and very patient with me. This was a very good experience. Thank you Haddad Subaru!

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uhasj

1 de dic. de 2015

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Always willing to fit me in. Great staff. They are so helpful. They have become good friends over the years. Thanks again for helping me out.

K

kevintm

30 de nov. de 2015

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great experience! Mitch was very patient and informative. Great experience! Everyone was courteous and pleasant. I will definatly be recommending Haddad Subaru! Thanks to everyone!everyone!

L

Larry

28 de nov. de 2015

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We've owned a Subaru Forester for 16 years. Haddad Subaru has done a great deal of service on this car and we've always been satisfied. The only minor criticism we've had is that if a big job was required (eg. timing belt) they were reluctant to to do the work on a Saturday as the one job could consume a lot of the mechanics' time. But he work they do and how they communicate in plain English is great. We also have always felt that the pricing was fair. Mike Bonak, who runs the Service Dept., is a true gentleman.When our Forester crossed 213K miles it was time to think about buying a new car. There was no question we'd want another Subaru. We never considered another brand. With no hassle we purchased a new 2016 Outback from Jimi Deangelis. The car arrived ahead of schedule, equipped and priced exactly as we'd negotiated. Today we picked up the car and Jimi took about an hour to walk my wife and me through all the new features of the car. We appreciated that a lot, especially as Saturdays are prime selling time for a dealer. Every minute he was with us meant he was not with another potential buyer. Bottom line: any sort of hesitation you might have about dealing with car dealerships is quickly dispelled when you're dealing with pros like Mike and Jimi at Haddad.Thanks,Larry and Karen

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B King

20 de nov. de 2015

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Bought a used car today from Brandon G. and it was one of the easiest hassle free experiences that I ever had with buying a car. Within 2 hrs I was walking out the door with a new car. Haddad's employees are nice, service is quick and they have a great selection in cars. I would recommend Haddad's to anyone who is looking for a new car and if you are looking for a great salesman see Brandon Giroux.

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amilano10

19 de nov. de 2015

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Haddad has a great service department. The are very accommodating, you can schedule on the net and they will arrange rides to work if needed. Good work and reasonable pricing!

MR

Mill River resident

14 de nov. de 2015

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Had a very comfortable experience dealing with Brandon, who was both competent and flexible. I had questions about whether 2 dogs would fit in the back of the Outback, and was able to take the car for a spin to test it with the dogs. Was looking for a particular late model package (color & features) and he located it and followed up. As a new customer, so far extremely satisfied.

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Denise from Windsor

14 de nov. de 2015

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Always reliable and dependable. Always greeted by a friendly person. Jim Deangelis is such a kind person perfect personality for a auto salesman. I received immediate and excellent response to purchasing a new car. Thank You

JB

Julie B

7 de nov. de 2015

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Overall very pleased with our buying experience at Haddad because of our sales consultant Brandon. He offered us several options. He worked diligently to get us an affordable price. Would definitely come back and work with Brandon in the future.

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Greg D

3 de nov. de 2015

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Brandon was a good Guy. He gave great service! Even offered to pick me up from my home and bring me back to the dealership so I could pick up my car earlier! It was so simple, I came in around 10am and I'm now leaving at 12:30 with my car cleaned, Registered, and inspected ready to go! I am super happy with how quick and simple Brandon made the process for me. I recommend him and Subaru to anyone!

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SubieFam

31 de oct. de 2015

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My experience with Mitch and Jillian at Haddad has been my best car buying experience yet. I knew exactly what I wanted and they worked with me. Jillian was amazing to work with (hassle-free, prompt responses to questions). She got me an amazing price on my '16 WRX and we got a great trade-in price as well! Mitch was great as well! He knew his cars and got me exactly what I wanted without any hassle! He was always available for questions and never called or contacted me unless he needed to, which is probably my biggest frustration when car shopping. Our family has bought 4 brand new Subarus ('13 WRX, '13 Outback, 2 '15 Foresters) at another Subaru dealer who couldn't even come close to giving us the price we wanted on the '16 WRX. I think we'll be coming here from now on even though it's over an hour drive (there are 4 Subaru dealers within 30 minutes of us) A huge thank you to Haddad for giving us the experience we've been waiting for!

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Shantel King-Reynolds

31 de oct. de 2015

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Overall I was very pleased with my experience at Haddad Subaru's Pittsfield location. I needed to replace my car that I had and I did just that! Mitch was very helpful and did a fantastic job at getting me what I wanted and where I wanted to be with my payments! He was very cooperative and all of his help is greatly appreciated. Thanks Mitch!

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Nan Futuronsky

30 de oct. de 2015

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I am fully satisfied with Haddad Subaru in Pittsfield. Erin and Brandon were excellent in their customer service support. They were personable, knowledegable, helpful, and earnest. I look forward to many good years in relationship to this dealership and highly recommend both Erin and Brandon, and the dealership. You deserve a Subaru. Try Pittsfield Haddad.

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Shantel_14

30 de oct. de 2015

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I had a great experience purchasing my first car from Mitch at Haddad Subaru! All of my expectations were fulfilled. I wanted a brand new 2016 Subaru Forester and the dealership that I visited only had one color available (which I didn't want), but that didn't matter because Mitch went out of his way to get me the vehicle that I wanted in the color that I wanted too! Overall I had a very good experience purchasing my first car. Mitch was very cooperative and did everything he possibly could to give me what I wanted!

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Janetsportsfan

29 de oct. de 2015

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Anthony was always available when I had questions about the car-buying process throughout the couple week period I dealt with him. His responsiveness and professionalism were very much appreciated.

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Scott

29 de oct. de 2015

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Anthony helped me find the car i needed, when i needed it. I came in on a sunday because thats the only day i had to do it. Found the car i liked for the payment i liked and all was done on sunday. Couldnt be happier

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Deanfield

26 de oct. de 2015

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Referred by a trusted friend.She and her family have bought several cars from Jimi D. Pleasant atmosphere. All went smoothly without any undo pressure.

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Julia and Jeremiah

25 de oct. de 2015

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Brandon was great to work with. Easy to talk to and let us make up our own mind on our purchase. Great price and no hassles. Definitely recommend Brandon and Haddad if you're looking for your next car!

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Eric C

22 de oct. de 2015

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Chris and Anthony were incredibly helpful. I needed a car fast and after shopping around a lot of dealers they found me the best deal with the best service. Would absolutely go back to purchase a car from them in the future. Thanks again guys!

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Carolyn

21 de oct. de 2015

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Anthony and I went for a test drive, he was able to answer my questions. The buying process was super easy and they were able to come to a good monthly payment for me.

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deanfield

21 de oct. de 2015

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Jimi D was highly recommended by a trusted friend. He's sold several cars to her and her family. The entire experience went smoothly without any undo pressure. This was my first time buying a Subaru and I would not hesitate to refer people to Jimi for a stress free experience.

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davidenickle

20 de oct. de 2015

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Brandon Giroux was stellar. We were buying a used Jeep actually to knock around in upstate in the winter so we didn't rack up miles on our lease car. He was great, all the young sales people were charming and nice. I recommend him and them.However, you manager is a waste of space. The sales crap he had that boy tell us was remarkable, even if the person he was talking to was an idiot. Since together my husband and I have purchased more new cars than years Brandon has been alive, it is idiotic to give him information and sales methodologies that just don't work. Then when I get fed up and I'm leaving he asks what's it gonna take. And here's the joke, all we really wanted was a good faith show on his part that the sale mattered by reducing the price a token amount, even $100.And then they tried to tack on gap insurance for $600 to get just a little more kick-back. You have got to be kidding. If i want gap insurance I'll buy it myself, thank you.So Brandon Giroux and the sales staff - five stars for charm and grace and patience and sincerity.The manager - arrogant and useless - zero stars.

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Tony

19 de oct. de 2015

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I traveled 3 hours from home to purchase an Outback at a great price. Mitch Rote was very helpful.

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DC21

17 de oct. de 2015

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Haddad Subaru helped my son purchase his first car with a car loan. They put him in a vehicle that was best for his safety, long-term use, and with a payment that he felt was comfortably within his budget. The sales team worked together and didn't use pushy tactics. Thanks Chris Kramek and Haddad Subaru!

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John (really)

13 de oct. de 2015

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Had a god experience buying another car from Haddads. Mitch, at the Subaru dealer, was easy to work with. Well informed.

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Joe Daley

8 de oct. de 2015

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I have wanted a Subaru for a long time, never bought a new car until now and I am 26 years old. I have heard nothing bad about subarus ever. Brandon made my experience at Subaru in Pittsfield MA complete. He helped me narrow down my search to exactly what I wanted with the budget I needed to be in. I am in my new Legacy and loving it. I couldn't have done this without him, he was not pushy like all the other dealerships I went to, he let the car sell itself. He even let me take it home for a night and I fell in love with the car. The next day I bought it! I am so glad that I came to Haddad Subaru.

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trulov86

1 de oct. de 2015

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We just got our 2016 Subaru Outback from Haddad Subaru and have been extremely happy dealing with them. This is our 3rd Subaru --- and working with Jimi DeAngelis has been the best. He is very knowledgeable, fair and a good guy. Very helpful - recommend working with him highly!

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Gretchen

30 de sep. de 2015

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We came back to Haddad and got our second Subaru... We had such a good experience the first time... Mitch Rote was great to work with... A++ all around!!!

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GBBall

29 de sep. de 2015

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We came back to Haddad and got our second Subaru... We had such a good experience the first time... Mitch Rote was great to work with... A++ all around!!!

NC

New Car Buyer

28 de sep. de 2015

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Happiness is buying a car at Haddad's. I received a wonderful trade-in, and, just purchased a 2016 Forester. Jimi, my sales representative is The Best. He spent a lot of time with me to review the car features, and his attention to detail is of the highest quality. Jimi is patient, and I highly recommend him to all prospective buyers.

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Audrey Greene

27 de sep. de 2015

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I just bought my first Subaru (crosstrek), Danielle went above and beyond to find the car I wanted with all the features I wanted..She gave me the best in car tutorial of its features on the day I bought it..Best car I've ever owned sold to me by the best sales person at Haddad!

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Jason

25 de sep. de 2015

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I had a great experience ordering a 2016 Outback through Danielle Delaney. She was able to get me the car I wanted at a price that was much better than my local NYC dealers. They even took care of registering the car in NY for me and made the whole process as painless as possible. So far, I love the new car and have no complaints about the dealership.

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Jason

25 de sep. de 2015

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I had a great experience ordering a 2016 Outback through Danielle Delaney. She was able to get me the car I wanted at a price that was much better than my local NYC dealers. They even took care of registering the car in NY for me and made the whole process as painless as possible. So far, I love the new car and have no complaints about the dealership.

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Carol W.

21 de sep. de 2015

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Just purchased my 5th Subaru, my second Crosstrek. The young man that sold me my car was very helpful and was very informative. Thanks Mitch Rote for you time, can't wait to drive her home.

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a.emerson04

21 de sep. de 2015

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I just bought a 2015 subaru forrester from Danielle Delaney. She was very helpful and knowledgable. She was very pleasant and personable. When I went back to pick up the car she went through the whole car with me. She showed me all the functions and how to set up my blue tooth calling. Thank you Danielle for all your help. Jeremy in the finance office was also wonderful to work with. They both have great personalities.

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SubaruConvert

19 de sep. de 2015

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Worked with Jimi DeAngelis on a Subaru lease and I couldn't have asked for a better experience, this being my first time getting a new car. Jimi is a knowledgeable, attentive sales person with a no-pressure approach. The atmosphere in the showroom was also low key and friendly.

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Jeffrey Nelson

16 de sep. de 2015

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I had a great experience buying a car with Brandon Giroux at Haddad Subaru. He was professional, courteous and made the car buying process easy. I would reccomend him and the Haddad team to friends and family!

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Emily

12 de sep. de 2015

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I went in knowing what I was looking for. Haddads had a great selection of used Subarus. Shawn Roy went out of his way to make sure my experience was pleasant and fun. He gave me serval options for what was in my price range and worked with me on getting everything I needed. I left very happy with my purchase. Thanks again!!

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MIke Wrzesinski

12 de sep. de 2015

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Great experience with Mitch Rote, Would definitely buy again.

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JUST JUDY

9 de sep. de 2015

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THIS IS MY EIGHTH NEW SUBARU PURCHASE.MY SECOND ONE FROM HADDAD AS I USE TO DEAL WITH PETE'S .I FOUND JIMI DEANGELIS TO BE VERY PROFESSIONAL,PERSONABLE AND KNOWLEDGEABLE.AND ON TOP OF THAT HE WAS CONSCIENTIOUS OF MY TIME.THANK YOU SO MUCH.HOPE YOU ARE STILL AROUND WHEN I READY FOR MY NINTH.

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Marty

8 de sep. de 2015

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Had my two vehicles serviced here. The service was prompt, shuttle quick and timely. The service center made it easy to set up my two maintenance appointments. Well organized and I highly recommend it. I did not feel pressured to add extra work orders. I also had a separate urgent issue with my cooling system, the staff made an arrangement to see me the same day based on my problem description. The problem turned out to be very trivial but addressed quickly and put me at easy prior to a long holiday weekend. I also got a follow up phone call if all is ok, very nice.Thank you.

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LoveAnimalsandSubarus

4 de sep. de 2015

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Love working with Andy Cavanaugh at Haddad Subaru! He went above and beyond to make the entire experience pleasant (and even fun!) from my initial research of a vehicle to my purchase of an Outback that I will use for my fundraising work for the Humane Society and my daughter will use as a NEW MA driver. Thank you!

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LoveAnimalsLoveSubaru

3 de sep. de 2015

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Love working with Andy Cavanaugh at Haddad Subaru! He went above and beyond to make the entire experience pleasant (and even fun!) from my initial research of a vehicle to my purchase of an Outback that I will use for my fundraising work for the Humane Society and my daughter will use as a NEW MA driver. Thank you!

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Julia

1 de sep. de 2015

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Danielle Delaney was a great, straightforward sales rep. She and Brandon helped us secure great lease terms on an Impreza. The team was very knowledgeable, patient and easy to work with. Highly recommend!

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Freda and Dan

30 de ago. de 2015

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Cheers to Mitch Rote and all the staff at Haddad's! Buying the car was very smooth and any small issues that did come up were handled very quickly. The finance manager, Paul Carmon was very knowledgeable. The follow-up customer service was excellent. We are very happy with our purchase.

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Sarah T

26 de ago. de 2015

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I hate buying cars and Danielle Delaney made this car buying experience very stress free. More dealerships should have more women working for them because men can be too pushy and dealing with a woman is much easier. Thanks Danielle

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Thompson

26 de ago. de 2015

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The sales crew were wonderful. I never felt rushed and they answered any question I had. I highly recommend them to anyone getting a car.

NV

new vehicle

26 de ago. de 2015

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Had a great experience with the saleswoman!!! She was just wonderful and very knowledgeable. She had answered all of our questions..Her name is Danielle Delaney and I am going to recommend her to all our family and friends... Thanks Danielle....

JL

Jay Lapotnikov

25 de ago. de 2015

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I just moved from out of state and was in need of a new set of wheels. Mr. Rote showed me the car I was looking for and answered all my questions and gave me all the information I asked for. Both Mr. Rosier and Mr. Rodrigues did and incredible job in helping me through the process. I walked in with a set of parameters and they were closely met. The two gentlemen were very amicable and presented me with several options, which made me feel in control of the situation. Thank you.

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no screen name

24 de ago. de 2015

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Even tho' she knew I wasn't going to buy my car from Haddad, Danielle Delaney gave me great help and detailed information about the differences between the Subaru Impreza and Legacy. She hslped me focus on the important aspects of each car. When I make my purchase (in New Jersey, where I live) I will be grateful for her willingness to share information and help me with my decision.This dealership is to be complimented on the quality of its employees and their spirit.

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jperreault

24 de ago. de 2015

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Chris Kramek and Jimmy D were so nice to deal with. They really listened to what my needs were and provided me with a 2015 Forester. Their expertise and guidance made my experience not only enjoyable but educational as well. The Haddad dealerships have always been there for the community and that is why I believe in shopping local. The next time you are looking to purchase a new or used car...give Haddad's a try...I know you will have the same great experience that I have had over the last 15 years!

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Berkfam

22 de ago. de 2015

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Many thanks to the folks at Haddad Subaru for their help in leasing our 2016 Subaru Legacy Limited. We love our 'baru. Our salesman Mitch Rote ran us through the options and made us comfortable with the process, making it relatively quick, simple, and painless. There are four of us, two little ones - ages 4 and 6. My son's one recommendation was that Haddad Subaru have a play area for kids waiting for their parents. Thanks so much. We shall return...

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Berkfam

22 de ago. de 2015

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Many thanks to the folks at Haddad Subaru for their help in leasing our 2016 Subaru Legacy Limited. We love our 'baru. Our salesman Mitch Rote ran us through the options and made us comfortable with the process, making it relatively quick, simple, and painless. There are four of us, two little ones - ages 4 and 6. My son's one recommendation was that Haddad Subaru have a play area for kids waiting for their parents. Thanks so much. We shall return...

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legacy09

20 de ago. de 2015

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Mike Bonak and Bill Lucas at Haddad Subaru made the process of getting new tires on my subaru legacy quick and painless. I called and spoke to Bill on Tuesday, he ordered the tires and had them in on Wednesday. I brought my car in on Thursday and they were done within a couple of hours. I highly recommend Haddad Subaru's service department to anyone looking for a nice, polite and efficient experience.

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HuntOutback

20 de ago. de 2015

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I came into the dealership looking for a 2015 Outback and was effortlessly guided through the process. The salesman Jimi was a wealth of information and helped me find the car and trim that I wanted, even going out of his way to find and bring it to the dealership before the models were out of stock for the year. With the price worked lower than any other dealership, I couldn't help but be confident with the assistance I received and the car that I left with. I advise my friends, family and everyone else to pay this dealership a visit if in need of a new vehicle.

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mitch

15 de ago. de 2015

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James Deangelis gave us an excellent experience. We came in with a long list of requirements and he met the challenge 100% of the way. He was very professional and made us feel welcomed. We're glad to be a part of the Subaru family!!!!!!!!!!!!!

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Eve K.

31 de jul. de 2015

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Mitch was very polite and enthusiastic and had the right car at the right time for the right price. Iam very satisfied with the friendliness and professionalsm of those at the dealership and will be recommending them to my friends. Also, a special thanks to Ashley for her tenacity and follow-up.

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Jac10

31 de jul. de 2015

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Went looking for a new WRX for a good price and the salesman Brandon Giroux was very attentive and patient. He took the time to explain everything I needed in detail, and made the process easy and simple. Ended up with best price out of any other dealerships. Will definitely recommend this dealership to friends and family.

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AP

31 de jul. de 2015

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I wrote I shopped online first to make sure I knew what I wanted, and ended up coming across a used 2012 Suburu Outback at this dealership. As soon as I went to check it out, the process went smoothly. All my questions were answered most informatively by the salesman Brandon. He was very positive and polite. The prices were as great as the help.

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jackie

31 de jul. de 2015

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Went looking for a new WRX for a good price and the saleswoman Danielle was very understanding and explained everything I needed in detail, and made the process easy and simple. Ended up with best price out of any other dealerships. Worked well with her co-worker, Brandon. Will definitely recommend this dealership to friends and family.

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BT

30 de jul. de 2015

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My experience was great ! Everyone was helpful and professional. I would highly recommend Haddad Subaru and their sales team.

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BT

30 de jul. de 2015

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From walking in the door to driving away in my new Subaru legacy the process waspleasant and smooth. The prices were great as well as the salesman and all involved!Will recommend Haddad to others.

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Jberky4

27 de jul. de 2015

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Very happy with our experience! We found a car online that we were interested in buying but when we went to the dealership we found out it was already sold. However, Mitch and Chris worked with us and found us another car with the same accessories and the interior we wanted and guaranteed the same price! And they got it super fast! Really excellent customer service! Honest and straightforward!

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rater1

26 de jul. de 2015

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I came to see Jimi about some wind noise I was experiencing on my new Legacy. Sensing my anxiety, he assured me I'd be taken care of and brought me to see Mike in service.The next day the appropriate repair was done and the issue was solved.

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Phi22

19 de jul. de 2015

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Employee Danielle Delaney was great , very kind and knowledgeable ,enjoyed doing business with her. Also liked coffee and donuts, review minimum is way to long

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noncargal

18 de jul. de 2015

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Our consultant, Andrew Cavanaugh, was an impressively knowledgeable, careful, trustworthy, understanding and patient consultant when my sister recently purchased a new Subaru Impreza. We could not have found a more competent, professional, reliable and pleasant person to deal with. The company's other employees were organized and professional and Haddad lived up to its fine reputation in the community.

DA

Doug and Jean

16 de jul. de 2015

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Would like to thank the many people at Haddad subaru for their help in purchasing our new Subaru...especially our salesman Mitch Rote...he did a great job, and made us feel very good about the new car we purchased! Thank you all...we will be back again!

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H&K413

15 de jul. de 2015

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Just bought my brand new wrx with the help of Danielle. It was by far the best and easiest car buying experience I've ever had. She worked hard to get me to the price point I wanted and I couldn't be happier!

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subaru09

14 de jul. de 2015

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My check engine light turned on and Mike Bonak was able to get my car into the shop the next morning. My car was repaired and ready for me within just a couple of hours. The service team over at Haddad Subaru is always polite, efficient and ready to help their customers. I will continue to have my service done at Haddad Subaru.

AI

Andy in Dalton

13 de jul. de 2015

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I had to get a recall item performed on my new Legacy, and didn't even know there was a recall. Mike Bonak called me and described the recall to me and said that he had an opening on a Monday afternoon. The work was done inside an hour. I was tremendously impressed. This is why I bring all my vehicles here. Thank you Haddads.

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Mike

13 de jul. de 2015

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I came in for an oil change and Mike Bonak told me about a few issues that had come up with Legacys like mine, he checked everything out and got it fixed for me with no charge. Great to have a service adviser who looks out for his customers.

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Chris

13 de jul. de 2015

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Best service experience we have ever had. The techs discussed our repair, the parts department was fast and efficient getting our new tires and the waiting area was perfect for our kids.

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cava850

13 de jul. de 2015

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I was contacted by Mike Bonak explaining to me that there was a recall for my new Legacy. He got my car in the same day and had the recall worked on inside an hour. I was impressed that I didn't even receive the notice in the mail yet, and he went out of his way to get the work done. this is why Haddad's gets all of my business and the business of my friends and family.

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John P.

8 de jul. de 2015

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I recently leased my second Subaru and once again had outstanding sales help from Chris Kramek and Jimmy D. I have also used the service department which I found to be as equally OUTSTANDING!

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"RU"fan

28 de jun. de 2015

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I was looking to trade in my 2012 impreza for the 2015 wrx. this dealership is where I acquired my impreza originally and had no problems at all, which made me come back. the staff is helpful and professional. my sales Representative was Mitchell Rote. he knew exactly what I wanted in a new car and acquired it in the color I wanted with all the options I wanted. before leaving with my new car, he made sure I knew everything about the car. including the break-in period. absolutely love the new car, and happy about v the faculty and facility I know backing it.

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Mrkinesiology

28 de jun. de 2015

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I had an amazing experience, the people weren't pushy, and just a pleasure to work with! They made it happen and got me into a newer car at a cheaper monthly rate than I expected! Mitch was a pleasure and very professional! I will definately do business with them again and also have been telling everyone about them!

1

15RuPat

28 de jun. de 2015

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All the employees at Haddad are very helpful. I purchased a 2012 Subaru impreza here less than a year ago, which was a great car. Shawn was very helpful. I traded this in a couple weeks ago for a 2015 wrx. Mitch Rote was very friendly and professional. I would recommend this dealership to anyone looking to get into a new or used Subaru.

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subarulover

22 de jun. de 2015

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Danielle was fabulous! I felt seen, heard...she made it very easy for me to purchase subaru. I would recommend contacting Danielle if you want a used or new car!

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Alison

10 de jun. de 2015

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I will forever be going to a different dealership. I love my car, which was brand new at the time of purchase, but the customer service after it was purchased has been terrible. I took my car in to have a few items looked at that were covered by the warranty package I bought as it had to be evaluated before anything could be fixed. It then took two months of calling to set up an appointment but no one followed through with me. Finally, I was able to set up an appointment but it turns out that they did not keep a record of the initial evaluation and were supposed to take photos but didn't...their poor customer service is resulting in multiple trips and taking time off work for me. I am very disappointed.

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Alison

10 de jun. de 2015

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I will forever be going to a different dealership. I love my car, which was brand new at the time of purchase, but the customer service after it was purchased has been terrible. I took my car in to have a few items looked at that were covered by the warranty package I bought as it had to be evaluated before anything could be fixed. It then took two months of calling to set up an appointment but no one followed through with me. Finally, I was able to set up an appointment but it turns out that they did not keep a record of the initial evaluation and were supposed to take photos but didn't...their poor customer service is resulting in multiple trips and taking time off work for me. I am very disappointed.

HC

Happy Camper

5 de jun. de 2015

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Everyone very helpful and prompt with attention and service. This is third outback I have purchased at this dealership in the past 15 years. I have had excellent experiences with the salesman each time who was the same one over the years. Service department over the years has been very accommodating as well.

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debbierl

3 de jun. de 2015

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Mixed so read the whole thing. Recommend with reservations. This car was not a planned purchased, so I was pretty price conscious. My sales rep Brandon was helpful, responsive to requests for information, and accomodated me as I changed my mind from one model (which he had to go to another store to get) to the Outback I eventually purchased. The Car Fax service records were provided up front. I shopped numerous dealers to get a sense of the current market (I hadn't bought in six years). Market has changed a lot in that time, internet pricing leaves far less wiggle room in price then a few years back. One dealership (bertera honda in bennington) showed me a car two thousand out of my price range, insisted it could work (me naively thinking that they would come down the two thousand and then trying to use monthly payments as a way to bridge the difference). This car was the same model I bought here (less miles but two years older) and it was near two thousand dollars more the price I got at Haddad. There was no games with Brandon to get me to buy a car out of my max budget, he showed me what they had. When my partner wanted to discuss the price of the vehicle and mull it over, he gave me the vehicle overnight to show him with no money to hold it. I wouldn't say no pressure, but nothing extreme and it kind of goes with the gig. I will say this is the only dealership where the sales manager did not come over at some point and talk to me and thank me which was a bit of a turn off as I did visit several dealerships and they all came over, introduced themselves, thanked me for coming in, gave me the best price (most were pretty up front about price). Here it was kind of oz behind the curtain only it was the service desk, I don't think he ever made eye contact. Not cool, Mr. Sales Manager. I may not be buying a new car, but I am still laying down 15 grand with you and it doesn't make good business to not just shake a hand and express thanks. The finance manager got me a good competitive market rate with approval under an hour. Four year payments came in under the estimated payments we came up with for 48 months. The one thing that wasn't cool here was when I was signing the papers (and you sign a lot), and got to the last one, the price did not reflect the negotiated deal but the original sticker price. Had I not caught it, I would have agreed to several hundred dollars above the agreed price! SO READ THE PAPER WORK AND MAKE SURE THE NUMBERS ARE RIGHT. I don't know if this was an honest mistake or not, but really not something that a customer should even have to think about....that a dealer might not put the right price on the paperwork, that almost brought down this review to a two. They handled the registration, inspection, and contact with the insurance, so I got the car the next morning. Brandon was helpful in explaining the gadgets on the car. In the end, I am happy with my car, I have a good rate and affordable payments and a fair bottom line price considering current market value (Subarus hold their value so high) and I like my car. Lasly, I will say that I reluctant to use Haddad at all because my guy had gone their for a recall on his Subaru and they tried to charge him for reading the code on the car which is a total scam, so my advice to the dealership, don't pull that b.s. because you may make 80 bucks off a rube who doesn't know that fee is bogus and goes along with it but you will lose forever a customer. One of the reasons my partner was hestitant to buy was because of that experience and had I not shopped other dealerships to know that this was a fair buy, we wouldn't have purchased. Honesty is the best policy.

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Stu

1 de jun. de 2015

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Since 1982 we have been purchasing Subaru automobiles at this dealership, six purchases in all. Jimi DeAngelis has always given us excellent service. His explanations and descriptions of the features of the cars have been clear and precise. He has helped us in the pricing of the automobiles and demonstrating the newer features of the cars. Our sales experience has always been excellent and even enjoyable.

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Ed

31 de may. de 2015

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I have purchased 5 new Subaru Outbacks from Jimmy and this dealership over the last 18 years.I have always been satisfied with my purchase and with subsequent service.Jimmy has become a friend, and someone I trust to look out for me.The rest of the staff is always helpful and courteous.

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PamS

31 de may. de 2015

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I recently purchased a Subaru Legacy, better known as Sophia the Venetian Subaru from Andy Cavanaugh. His expertise made me fall in love with her immediately. Andy is totally customer oriented and when the need arises again Andy is the only one I would purchase from.

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PamS

30 de may. de 2015

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Andy Cavanaugh is the reason I chose to purchase my Subaru Legacy at Haddad Subaru. He is an expert, friendly, customer oriented and low pressure. When the opportunity arises again to purchase another vehicle Andy is top on my list to call. I drove 90 miles to purchase my Subaru and would do it again due to the interactions with Andy. I would highly recommend him as a top salesperson!

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rater1

30 de may. de 2015

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Jimi made this a stress free and easy experience. The car was ordered to my specifications at a fair price without any nonsense. I can see why I was referred to him.

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H.N.

29 de may. de 2015

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This is the 15th brand new Subaru I've had over the years. Every one of them was purchased from Jimi DeAngelis . The process is always quick and easy. I also service my cars regularly at Haddad's as I drive over 20000 miles a year. Obviously Subaru is my car of choice living here in the Berkshires.

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Mark

28 de may. de 2015

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This is my second vehicle purchased from Danielle Delaney, and I will continue to go and see her every time my family and I need a vehicle. She makes the process so easy and hassle free. I love my new Subaru Impreza!!

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sarahc

25 de may. de 2015

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Good experience - we were offered a fair price by a very nice salesman. In general, buying a car is not my favorite thing to do but Brandon made it easy.

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mary farrell

23 de may. de 2015

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Brandon was a very knowledgeable, friendly and accommodating young man. He will go far because of his wonderful attitude and demeanor and I appreciated his willingness to go the distance to make us very pleased with my new legacy!! thank you Brandon!!

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Diane

21 de may. de 2015

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Danielle at Haddad Subaru made my buy buying experience very easy going and not stressful at all. I will definitely going back to her again in the future to buy more vehicles from her. Thank you again!!

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wayway

18 de may. de 2015

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Came to Haddad thinking that I would have my dreams of buying a quality used vehicle slashed the minute they ran my credit report. To my surprise Shawn and others made it happen at a reasonable monthly payment and are dropping the car off to me tomorrow since I can't make it in to the dealership before I have to be to work.

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Scott M.

16 de may. de 2015

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Shawn Roy was very helpful with my visit. Low pressure and fast service made it one of my better car buying experiences.

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NYC Buyer

16 de may. de 2015

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Shawn Roy was excellent and did a great job of showing us the benefits of how the car drove when we took it for a test drive. Honest and found a car that fit our needs. Ask for Shawn!!!!!!! We will be back to buy our next subaru with him.

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Chris Marcinczyk

15 de may. de 2015

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Shawn worked hard in finding a car in the price range we were looking for. He was easy to work with.

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adanza

14 de may. de 2015

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Great salesman straight to the point. Super organized. Overall it was a smooth experience and the best part about it was we had a direction.

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AnnS

12 de may. de 2015

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Andy was a very competent and attentive sales associate. He listened to and paid attention to our requests and concerns. If there was a question that he was unable to answer, he quickly found the answer. Andy was an efficient and knowledgeable salesperson.I would certainly purchase another auto with Andy's assistance.

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Bruce

11 de may. de 2015

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This is our 5th Subaru from Jimi. Love the technology and reliability. Salesman knows Subaru and eas very helpful and a big reason for coming back. Will return for another!

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AMY ANDERTON

9 de may. de 2015

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SHAWN ROY WAS VERY HELPFUL NO PRESSURE TO BUY HELPED US GREATLY VERY NICE EXPERIENCE HADDAD HAS A GREAT SALES PERSON IN SHAWN

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Brian Chagnon

5 de may. de 2015

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Great service, as always. This was my second Forester purchased here and could not be happier. Would definitely come back a third time.

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Sm

5 de may. de 2015

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I was a first time buyer of a new vehicle and I am completely satisfied that I had chosen Subaru Pittsfield MA as my first choice dealership. Jimi is an amazing sales man and I would recommend him to my friends and family if they were ever interested in a Subaru. The service I received was fantastic from the moment I got there till the moment I drove my new car away. Jimi was easy to talk to and was very intelligent with his knowledge about the Subaru legacy. Even the smallest details he went over to ensure me that this was the vehicle for me. I am overall pleased withe amount of respect and how friendly the environment of the dealership was. Thank you!

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brian electrican

2 de may. de 2015

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buying experiance was good no pressure, the deal was satisfactory, the car was what i was looking for. all in all it was good, looking forward to driving out.

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Donna from Adams

2 de may. de 2015

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Andy was very personable. This was an excellent car buying experience. Haddads was a full disclosure dealership and laid everything out on the table. I would definitely recommend Andy and Haddads to all my friends.

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David H.

2 de may. de 2015

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I HATE going through the car buying process. The anxiety of making a big purchase, selling your old car and coordinating it all with your life. That being said I couldn't have been happier with the how Haddad treated us. They were professional, courteous, friendly, and honestly down-right amazing through the whole process. I thank you. In particular, Tiffany and Jimi whom I worked very closely with were superb. Hooray brand spanking new Forester.

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Karen

1 de may. de 2015

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Danielle is a knowledgeable salesperson with a friendly manner. She took the anxiety out of the buying process with her pleasant demeanor. I appreciated that she didn't try to pressure me into making an instant decision. She knew I was a serious customer and treated me with patience and respect.

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William

1 de may. de 2015

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Danielle got me into my first new car and I love it. No more asking mom for rides!! LOL

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Francine Klein

30 de abr. de 2015

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came in looking for a subaru,because we currently own one and like this porduct,we drove many different models at this showroom and other competitors, but overall we really like the subarus,and ended up buying a n outback, we are delighted with the service and all the employees we were able to deal with at haddad.

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Dianne

30 de abr. de 2015

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I just picked up my new 2015 Forester from Haddad. I purchased it there because they gave me the best internet price out of four dealers. My salesman, Jeremy Rodrigues, did everything in his power to get me a fair deal including the trade in value for my 2012 Impreza. He was very polite and patient with my many questions. He handled all the details of the transaction very efficiently and with a sense of humor. He also made sure I was comfortable with all the features of my new car before leaving the lot. Even though this dealership is a little out of the way for me, it was such a positive experience, I would certainly go back the next time I am looking for a vehicle.

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Barbara C.

30 de abr. de 2015

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This experience was just what I hoped for in leasing a new car. Jeremy Rodrigues was a pleasure to deal with...knowlegeable, good communicator, and the financial end of things which is often painful and annoying was smooth, professional and resulted in a satisfying deal, Recommend this person highly. Enjoyable experience!!

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kris

29 de abr. de 2015

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Andy greeted me with a smile and after talking with him for a few minutes I felt very relaxed and he made the experience fun not stressful. He showed me different vehicles and he seemed like an expert on all of them. If your looking for a Subaru go no further and ask for Andy Cavanaugh, you will be satisfied.

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cathyf

28 de abr. de 2015

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I came in to look for a vehicle to replace my 2007 Outback. Andy Cavanaugh came out immediately, showed me around, and provided excellent guidance on the pros and cons of the various vehicles I was considering. Extremely knowledgeable, competent and pleasant, and no overbearing salesmanship. I would recommend this dealership in general, and Andy in particular, without reservation.

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cathyf

28 de abr. de 2015

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I had a wonderful experience with Andy Cavanaugh at Haddad. He was knowledgeable, pleasant and extremely helpful in my decision to buy an Impreza. The purchase could not have been easier, and Andy brought great good cheer and a sense of humor to the process. Thanks to Andy for making this purchase so straightforward, and answering my questions throughout.

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CapClimbs

27 de abr. de 2015

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I was a total novice at shopping for a new car. Jimi DeAngelis, was patient, knowledgable explained things I needed to know but didn't know I needed to know. He answered all my questions and more. I went back a few times to test drive the Forester and the Outback. Once we decided on the Outback, he was great in helping us find what we wanted. Everything was explained to our understanding when we picked it up and we're still e-mailing questions and he is right there with the answer. This is our first Subaru and so far we are LOVING it.

PM

Pittsfield MA

27 de abr. de 2015

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Jimi DeAngelis has sold me my past two Subaru's. He's extremely helpful and knowledgeable, we will be back to see him for our next Subaru. Be sure to see Jimi!

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GP

25 de abr. de 2015

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Brandon was very helpful in answering our questions and helped us during our our test drive and purchase of the new 2015 Forester Premium with AWP. He even helped us in taking care of the out of state sell with the hassles of MA RMV's rules of no temp registration. He also offered us to deliver the car and drive back the trade-in. Excellent service.

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Michael Newton

25 de abr. de 2015

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Brandon and Haddad Subaru did everything I asked at our car shopping experience. I couldn't have been happier! If you need a new car in Berkshire County that stop at Haddad Subaru and ask for Brandon. He will make you a happy person. Guaranteed. Give them a try.

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Sal P.

25 de abr. de 2015

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In all my years of buying cars, the experience of buying my 2015 Subaru Outback at Haddad Subaru was one of the best ever, and was definitely worth the drive to Pittsfield. I'd recommend that anyone in New York's Capital District go see Jeremy Rodrigues at Haddad before signing a deal locally. He was easy to work with and kept his word at every step of the process. I was skeptical that the deal we discussed by email and on our first phone call would be the deal I received after I drove an hour to the dealership. I was pleasantly surprised to find that the deal we discussed was the deal I received. There were no games and none of the typical aggravating dealership "dance" of I have to go ask my manager if I can do this or that. In fact, the deal was so good I actually upgraded. Jeremy was patient with and responsive to my "where's my car" emails during my long wait while Subaru tried to keep up the the high demand for Outbacks. When there were a couple of minor blemishes on the car at delivery, Jeremy and Sales Manager Chris Kramek went above and beyond what I've ever experienced at a car dealership to make it right. While other Albany-area dealers claim to be "nice people to do business" with, the team at Haddad takes it to a higher level. If you want a Subaru, take the drive to Haddad.

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SHO

25 de abr. de 2015

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Jeremy Rodrigues is an awesome salesman and it was worth the trip from Schenectady to purchase my new vehicle at Haddad.

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Kristine

24 de abr. de 2015

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Brandon was very polite, and knowledgeable. He answered our questions patiently. He has a soft spoken manner. I felt comfortable with his expertise. He seems well qualified as a salesman.

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gerald kraus

23 de abr. de 2015

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Received a very good price on my new subaru outback. Danielle Delaney was was delight to work with. Answered all of my questions and worked through the financing of the new car.

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Sue/Dave Lab Lovers

22 de abr. de 2015

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This was our first Subaru and Brandon knew this vehicle inside & out. He explained all the features and was very patient explaining some of the more modern accessories that we were not familiar with. All the staff was very friendly, always making sure we were being taken care of and offering a water or coffee. The purchasing experience was "no nonsense" which is a reason that I will recommend Haddad's to others.

PC

pleased customer

17 de abr. de 2015

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The entire process from looking at and test driving the car, to choosing the options, and making the purchase was made a comfortable and unpressured experience. This was only enhanced at delivery by an unhurried and thorough explanation and "run thru' of all the car's features by our salesperson.

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Tkiely

16 de abr. de 2015

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The experience was as good as before and would refer my sales associate to anyone looking for a vehicle.

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doug

16 de abr. de 2015

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I have been looking for a new Forester for awhile, and I saw one at Haddad Subaru. So I made the trip out there on Saturday to look into it further. I was greeted with respect and no pressure by the salesman Shawn Roy, and before I knew it I was test driving the car. Shawn was able to fit the car into my budget, and Made me very happy with my payments. I will definitely be back for my next Subaru.

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chris

15 de abr. de 2015

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Getting an oil change and talked to Shawn Roy about a new legacy and some features and I was interested in, so he showed me all the new features of the 2015 Subaru Legacy. I really wanted to test drive the vehicle, so Shawn let me take it for the day, and by the time I came back, I knew I wanted this car. Shawn went above and beyond to fit this car into my budget. Thank you Shawn Roy and Haddad Subaru.

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Joe Z.

14 de abr. de 2015

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These guys are awesome. Especially Danielle. They answer all questions and are always available to assist in the purchase process. Honest, haggle-free sale. Would recommend to family and friends.

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Ry

14 de abr. de 2015

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Danielle of Haddad Subaru in Pittsfield MA, ROCKS..I came to her with a car that I desperately needed out of due to the winters up here, and she got me into my dream car of an 2015 Subaru WRX, and I could not be happier with the excellent customer service and care that she provided.!

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Patricia

14 de abr. de 2015

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I went to Haddad Subaru to purchase a new Outback and was very happy with the service. Danielle helped us through the process and will be glad to come back in the future and purchase another vehicle from her.

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Judy W.

13 de abr. de 2015

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Brandon Giroux is my kind of salesman. There is no hard sell on his part.He takes the time to explain everything and to answer any questions. He is very good at helping the customer (me) feel confident that what I'm buying is good in every way.As a customer focused salesman I am sure Brandon will go far on his career path. I wouldn't be surprised to hear in several years that he is the manager of a dealership. Brandon is tops in my book.

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carpenter413

8 de abr. de 2015

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Shawn Roy is a personable salesman who made us feel comfortable and facilitated a sale with ease and grace. His product knowledge is equal to the task and he answered all of our questions in a straightforward manner. Thank you, Don and Elissa Roy

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Satisfied

8 de abr. de 2015

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I keep going back. Service and sales are customer friendly.

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Heather Hitchcock

7 de abr. de 2015

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I had an amazing experience at Haddad Subaru, with Andy! I highly encourage anyone who is looking for excellent service to go see Andy. He made my car buying experience very easy. He was very accommodating and ready to please! I could really tell he genuinely cared about making me happy with my purchase. He answered all of my questions with an abundance of car knowledge. If I ever need another car in the future I will with 100% certainty be going back to Andy. Thank you Haddad Subaru and Andy. I love my Subaru Cross Trek!

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RachaelM

1 de abr. de 2015

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Compared to any other dealership i have ever shopped at haddad subaru treated me excellently. My sales man Jimi DeAngelis did a great job at meeting all of my needs with the car I wanted! I will definitely be back here for my next car.

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Roxie

1 de abr. de 2015

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This was a replacement vehicle for a 2013 Forester. I specifically requested Jimi as my sales rep since he handled my first purchase and I was pleased with that experience. This purchase also went very smoothly. I am looking forward to the 2015 - and automatic transmission. The purchase process was incredibly easy to make the switch. Would highly recommend this dealer ~ and this sales rep!!

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Georgette

1 de abr. de 2015

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Ask for Jimi for a great car and service!!!! You just can't go wrong here......

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John and Karen Zick

1 de abr. de 2015

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My husband and I had a great and seamless experience purchasing our Subaru Impreza. Our Sales Rep Jeremy Rodriguez was attentive, honest, timely and such a nice guy. Paul the finance mgr made that process go by quickly and was very nice as well. What as also quite impressive, is Jeremy actually took the time and delivered our new vehicle to us on a Sunday afternoon! He certainly didn't have to do that but his thoughtfulness shined through! My huband and I are telling everyone and will continue to tell everyone to go to Haddad Subaru!!! John and Karen Zick

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J.Street

31 de mar. de 2015

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I went to examine the used 1999 Ford Ranger I saw on the lot, and was greeted by Shawn Roy, a friendly and helpful salesman. Shawn was upfront, an honest about the vehicle, and willingly went back to his sales manager numerous times to get us to the payment amount we had to achieve to make the purchase. After leaving the lot an existing issue was detected, and Shawn set me up with an appointment to get it repaired, as the go-between myself and the repair department.

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J. Street

31 de mar. de 2015

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I recently purchased a used 1999 For Ranger with the assistance of my salesman Shawn Roy. Shawn was very understanding of where we needed to be on payments and went to his sales manager numerous times to get us where we needed to be. He was knowledgeable and upfront which was appreciated. After driving off the lot an existing issue was found and after contacting Shawn he helped me get an appointment to get it remedied.

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Jack

31 de mar. de 2015

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Haddad Subaru was very easy to deal with. No hassle at all and Danielle did a great job at explaining all the features to me. Thank you!

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Bill W.

30 de mar. de 2015

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I own a business here in the Berkshires, and I know the importance of positive word of mouth and referral business in such a small community. I have sent several of my close friends and associates to Haddad Subaru to work with Jeremy, and every person I have sent that way has had a wonderful experience. Jeremy and Chris took care of them to a level that far exceeded my expectations, and this made me look like a hero for sending them to Haddad for their new vehicles. I will always suggest to anyone I know to go see Jeremy and Chris when they need a vehicle, and you absolutely should too. They are a class act, and with them, the customer is always more than just a sale in the books.

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Pete From Spfld.

28 de mar. de 2015

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Jimi at Haddad Subaru made buying our new Subaru the easiest process for buying a car ever. We have owned 10 brand new cars and have never had an easier time from looking to completing the sale to picking up the car. We drove from Spfld. MA all the way to Pittsfield and it certainly was worth the ride for such a great experience.

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Happy Camper

28 de mar. de 2015

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Jimi helped me through the process of ordering my new Legacy down to the last detail. His main concern was getting the exact car and features that I wanted without any high pressure tactics. When the car arrived he spent all the time I needed to understand every nuance and feature of the car with a hands on presentation.

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David

26 de mar. de 2015

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Prompt, courteous. Thi s was my second purchase from Jimi. Will go back from my third eventually.

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irene

23 de mar. de 2015

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What a lovely dealership this is! I went with my husband, who wanted to lease a Subaru Legacy, and was so impressed that I thihk I will come back here myself the next time I'm ready for a new car. Perhaps because it's so small, the people all know and are friendly with each other and the customers. It also seems to be their ideal of service. They seem to believe, genuinely, that everyone who walks in deserves courtesy and consideration. We came away 100 per cent satisfied. Thank you again, Haddad Subaru!!

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Eileen,Washington

23 de mar. de 2015

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Came in to purchase another Subaru Forester. Brandon spent time showing me the Forester that I wanted. Told him how I had always wanted an Outback. Brandon took the time to show me an Outback that was comparable to what I was looking for in miles and finances. Extremely happy with my choice of the Outback and extremely happy with the customer service I received from Brandon. There is not another Dealership or vehicle I would choose.

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k2aht

21 de mar. de 2015

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Went back to Haddad to buy a New car now that I am retired. :) Andy Cavanaugh saw me looking at cars in the Haddad lot, came outside on a cold and windy day to see if I needed any help or had any questions; and was very friendly and Helpful.I test drove a Legacy and asked about trading my 2013 XV Crosstrek in, Andy was very helpful in getting the deal done. I am very Happy with the Haddad Subaru dealership, all the folks there were pleasant to deal with.If you want to buy a New or Used car go see Andy and tell him Lee Hatfield sent you.

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Kirbie

21 de mar. de 2015

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Jeremy was extremely helpful with the purchase of a 2011 Subaru impreza. He was kind, insightful and helped me get the monthly payment that was right for me. I will definitely recommend Haddad Subaru to anyone inquiring to purchase a vehicle.

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Jackie

20 de mar. de 2015

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I didn't think I would be able to get a car and Danielle at Haddad's went above and beyond to help me out. Everyone there is always smiling and laughing, it was such a good vibe. Thank you Danielle for helping me out!!

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rater1

19 de mar. de 2015

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I came in without an appointment with some concerns about my Legacy. Was taken in quickly and before I knew it the work was completed . My expectations were exceeded.

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SeanC

18 de mar. de 2015

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I came in this morning shopping for a new or used Subaru. Brandon Giroux was our salesman for the experience. He was polite and low-pressure. A good transaction, that I would recommend.

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Beverly

12 de mar. de 2015

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Danielle was excellent to work with. We did have to wait a few extra days to get our Crosstrek but she made sure to keep checking in with us. We love our new car!!

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Beverly T

12 de mar. de 2015

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Jeremy was great in helping me to select my "new" used car, and I really appreciate his help in getting a car that fits my budget. I also appreciated the dealership when I some issue with my old car and they were able to help me out at no cost. THAT'S why I came back here when I was ready to trade in my old car.

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Chris

12 de mar. de 2015

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Shawn worked great with me to find an excellent car at a price I was comfortable paying. I was in a bind as my old car failed and i needed a resolution. I couldn't be happier. My new car in just as described on the website, and a great drive

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raiders756

11 de mar. de 2015

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he was good, friendly and seemed to car about getting me into a car that fit my budget.

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berkshire fisherman

28 de feb. de 2015

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I just wanted some information on the new subaru Impreza, and one hour later i was signing papers to my new Subaru. The salesman Shawn Roy put no pressure on me to buy, and was very professional the whole time. Overall great experience.

CI

Content in the City

28 de feb. de 2015

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We have purchased many cars throughout the years, and have developed a displeasure in dealing with salesman. The entire sales process is a huge headache and the way that salesman talk to us, it always has left a bad taste. We were referred to Haddads from a neighbor in the City and we really didn't want to travel 2 1/2 hours to have a horrible time. We gave it a shot, credit our neighbor with the persistence, and contacted Andy. We set a time to meet with him and we were blown away. Besides the fact that he is a retired military Vet, we were not intimidated in any way. He had a good energy and was not pushy by any means. No wonder our neighbor told us to ask for Andy. We have a whole new outlook on buying a car.

TL

The Lejas

28 de feb. de 2015

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Came to see Jeremy to purchase my new Impreza. He was very professional and easy to deal with. We found the exact car we like and Haddad made the deal perfect.

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Manhattan Shoppers

28 de feb. de 2015

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Nobody likes to purchase a new car. We are among that group. We came out of the city so we could attempt to be treated like people and not a number. Andy was definitely not what we expected. We had no idea a salesman could work as hard as he did for us. We are going to refer him to all of our friends and family. He even went above and beyond and referred us to the most amazing restaurant in town.

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Eric V.

28 de feb. de 2015

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Enjoyed my experience at Haddad, bought a great used Accord at a great price.

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The Mallia's

28 de feb. de 2015

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Our purchase of our 2010 Subaru Outback from Haddad was great! We love our new car! Jeremy our salesman was great, he was friendly and knowledgable. We traveled from a far and are glad we made the trip. we were not disappointed in the least. Haddad really delivered. I highly recommend this dealership.

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Laura

28 de feb. de 2015

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Our experience at Haddad was great! We got the car we wanted, for the price we needed. They made our buying process easy, and negotiations fun! Jeremy was knowledgable, helpful and friendly. We found our dealer!

MA

Marie and Hank Dufresne

28 de feb. de 2015

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We picked up our new 2015 Subaru Outback LTD today ( this is our second Outback --our first was a 2010 Prem.---which is going to our youngest Daughter ) --- The Folks at Haddad and especially our Sales Rep---Jeremy Rodrigues---where Just---- OUTSTANDING, Professional and Ethical in every aspect of this purchase. This is actually the Fifth Outback purchased by us and our Son-In-Law---and this is the First fully Professional experience we encountered!!!!!!!! Great Vehicle---Great buying experience!!!!!!! "Thank you Jeremy---for making this a great buying experience!!!!! Marie and Hank Dufresne--Waterford, NY

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Tom and Linda

28 de feb. de 2015

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We just leased our first Subaru - he have always had Hondas. Less than 2 years ago I turned my Honda CRV in for a 2013 Mazda 3 and was not happy at all with it. We went to Haddad's with the intention of buying a Crosstrek and did take one out to test drive it. However, we saw a Forester which I totally fell in love with. From the minute we walked in the door, we were treated so well by Danielle Delaney. She convinced us to go with the Forester and made the transition so smooth. The day before I was planning on trading in my Mazda, I was rear-ended at a stop light. Danielle and Chris Kramek convinced us to let them take my damaged Mazda rather than wait for an adjuster to look at it and the body shop probably wouldn't be able to fix it for about three weeks. By then I would have probably lost the Presidents Day sale. Within two hours, the deal was made and I had my car the next day. The car had many features on it that we were not used to, but Danielle was very patient with us. Even after we got the vehicle, we had numerous questions and just a quick stop at the dealership, Danielle explained everything to us. From start to finish, we were treated with the utmost respect from the entire staff, especially Danielle. Everyone was friendly, courteous, and great to deal with.

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Awesomesauce

26 de feb. de 2015

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I was able to buy the exact car I wanted, at the price I wanted, and it took about 2 hours less than I had previously expected. I've had some awful experiences at other dealerships and was pleasantly surprised with this whole experience. I bought a brand new Subaru and got a fair price, which I knew because I had done my research before going there. Danielle Delaney was very helpful and made the whole process easy and delightful. My wife and I will not be going anywhere else for our future cars.

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YepYepUhhh

25 de feb. de 2015

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I've had some terrible car-buying experiences with other dealers and must say that I was pleasantly surprised at how easy and fast this purchase experience was. I researched online and new they were offering a good price. I bought a 2015 Subaru Impreza and could not be happier. Danielle Delaney was wonderful to work with. She listened to us, wasn't pushy, and ensured everything would go quickly. I will not go anywhere else again.

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Kathy Palmer

25 de feb. de 2015

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My husband & I purchased a Subaru Legacy from Haddad with the help from Danielle Delaney. My husband had initially gone to look at the Subaru's after a snow storm & Danielle came right outside to assist him. He explained that we were just starting to look & would be checking with other dealers in Ma. & Ct. She answered all his questions & encouraged him to speak with her before making any final decisions. They did not talk best price at that time as I needed to see a Legacy to see if I would like it. Over the course of the next few weeks, we went to other dealers to look at vehicles, but kept in contact with Danielle. She encouraged us to come in & test drive a Legacy - which we finally did & we were impressed with the handling & Danielle was able to answer all of our questions. We had an offer for best price & trade in value on our car we were trading in from a dealer in Ct. They did not meet our price & we came to Danielle with what we had turned down & she was able to meet our demands & did so quickly & pleasantly. She did not drag it out for hours of negotiating as has happened to me in the past. Amazingly the dealer in Ct. called back & when we explained we were buying from Haddad Subaru, they then matched the deal we had agreed to with Danielle. Needless to say we stayed with Haddad & Danielle. She made the deal happen & did it smoothly & friendly. We are definitely recommending Danielle Delaney & Haddad Subaru for any one looking to buy a new car.

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Jeff

23 de feb. de 2015

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Contacted Haddad's internet sales team about an e-price and was promptly replied to by Jillian Bamford. She was very professional and answered all my questions via email, even replying to me at 11:30 at night. When I asked for the dealership's best price on the car I was interested in and she promptly replied with a price that was the lowest in the area, beating out several larger Subaru dealers. I replied that I would be interested in taking a look at the car and she set me up an appointment with Brandon Giroux. I arrived that the dealership a little earlier than I expected but was promptly greeted by Brandon. He had all of my information on hand and we went right out for a test drive. When we got back there was no haggling over the deal I was presented. He simply asked if I wanted to proceed with purchasing the car at the best price the dealer could offer which is what I was quoted. I agreed and to process was completely painless. Brandon was professional and not pushy in the least. A refreshing change from some other car dealers and salesman I have dealt with. He answered any questions I had and found the answer if he wasn't sure. He also worked very had to speed the sale along even though I was not in a rush which was also a nice change from the usual let me go check on that in the back deal that so many places still like to pull. Overall I highly recommend Brandon and Haddad Subaru. A truly painless and stress free auto purchase which is a true first for me. Thank you for all your assistance and professionalism!

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Carhead

22 de feb. de 2015

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We had a wonderful experience buying a 2015 Subaru Outback. We drove from nyc to Haddad because of the direct sale and family feel of the dealership. We had visited two dealerships before we found our fit with Haddad. Andy was particularly helpful and patient with our requests. We did not feel pressured or rushed to purchase the vehicle. I highly recommend this dealership and it is worth the long drive if you do not live close by!

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Amy

22 de feb. de 2015

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Wow! We had a wonderful experience buying our 2015 Subaru outback! The Salesman Andy was incredible. He answered all of our questions and was very patient with our requests. We felt like we were family. He also delivered the exact car we purchased and there were no hidden fees or surprises. I would highly recommend both this dealership and working directly with Andy. Amy

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Kyle Stowell

17 de feb. de 2015

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i traveled over 4 hours to Haddad Subaru. I couldn't have been happier with the whole process! Thanks again Brandon and evryone else there!

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Rose

16 de feb. de 2015

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Brandon did a nice job helping me find a car that fit my needs with most of the criteria I was looking for and within an affordable price range. He made the numbers work for me. Thank you!

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DennisB

13 de feb. de 2015

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I had dreaded going through purchasing a car again, but the staff at Haddad Subaru made this process easy and we got a nice 2012 Outback.

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joe passetto

10 de feb. de 2015

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just bought a car from james deangelis excellent sales and service. over the past 15 years have bought 4 vehicles from jim and no complaints at all if he is here in the next 5 years will most likely be back to see him

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Mr. Z

7 de feb. de 2015

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In the event of purchasing my first car I was unsure of what I wanted to buy. After being involved in an accident, my only concern was to have all wheel drive. Brandon helped me choose a car that I immediately liked. It turned out not to have all wheel drive which instantly changed my m mind. After talking about snow tires he assured me that I would be in safe. I really enjoyed the process and look forward to buying another car sometime in the future.

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Doug S

6 de feb. de 2015

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Haddad Subaru was my first and last stop in my search for my 2015 Impreza Sport. My first visit was in early 2014 to get a look at the Impreza and take one for a test drive. Jimi DeAngelis, the salesman, took the time to show me the features of the car and took me for test drive. There was no pressure to buy and I let Jimi know that I would be ready to buy later in the year. The dealership and Jimi keep in touch with me over the next few month, but were not overbearing with their communication. It was just enough to let me know they were available when I was ready and valued my business. I stopped back around Thanksgiving to view the 2015 model, which was now available, and again Jimi took the time to explain the new features and took me for another test drive. I returned in late December to make the purchase and Jimi made my first new car purchase experience a worry free and simple one. If you are in the market for a Subaru, you should stop and see Jimi, he will take great care of you.

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Nicole

6 de feb. de 2015

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I had a great experience with Haddad Subaru. I went in wanting an all wheel drive vehicle and left with an amazing Subaru Legacy Limited! The sales person that I worked with was Danielle and she did a great job. I definitely recommend seeing her to help you purchase a vehicle.

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Doug S

5 de feb. de 2015

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Haddad Subaru was my first and last stop in my search for my 2015 Impreza Sport. My first visit was in early 2014 to get a look at the Impreza and take one for a test drive. Jimi DeAngelis, the salesman, took the time to show me the features of the car and took me for test drive. There was no pressure to buy and I let Jimi know that I would be ready to buy later in the year. The dealership and Jimi keep in touch with me over the next few month, but were not overbearing with their communication. It was just enough to let me know they were available when I was ready and valued my business. I stopped back around Thanksgiving to view the 2015 model, which was now available, and again Jimi took the time to explain the new features and took me for another test drive. I returned in late December to make the purchase and Jimi made my first new car purchase experience a worry free and simple one. If you are in the market for a Subaru, you should stop and see Jimi, he will take great care of you.

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Bryan T.

2 de feb. de 2015

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Great experience with Jimi D. and Haddad Subaru. Car and price as promised.

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Michelle

2 de feb. de 2015

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Everyone was great for the purchase of my Legacy, I love my car and will go back to see Haddad for my next vehilce!

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Denise H.

31 de ene. de 2015

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I purchased my 2014 Subaru Impreza from Jeremy at Haddad. I got a wonderful deal without any aggressive tactics or high pressured negotiating. They really made me feel valued as a local customer in both sales in service. I will be buying all my cars from Jeremy and Chris at Haddad. Thanks!

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Eileen

26 de ene. de 2015

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I just bought a new 2015 Subaru Forester-my 5th Subaru in 28 years. This was the easiest car purchase I've ever experienced. Matt, my salesman, was direct, honest and to the point. He answered all my questions clearly and concisely. No games were played. No time wasted. Some humor and kindness and a personal interest in my satisfaction were just a few of Matt's positive features. I hope he's still here at Haddad when I'm ready for my next Subaru!

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suby15

24 de ene. de 2015

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I HAD BEEN RESEARCHING NEW CAR PRICES ON THE INTERNET AND WAS VERY INFORMED ON TH PRICE, MAKE, MODE, AND COLOR SUBARU LEGACY PREMIUM I WANTED. I CONTACTED HADDAD SUBARU, TEST DROVE A VEHICLE AND CLOSED THE DEAL IN LESS THAN 2 HOURS. MY SALESPERSON, JEREMY RODRIGUES WAS KNOWLEDAIBLE AND PROFFESSIONAL. MANAGER CHRIS KRAMEK WAS VERY HELPFUL IN LOCATING THE EXACT VEHICLE I WAS LOOKING FOR. THE OVERALL EXPERIENCE WAS GREAT!

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Rae-ann

21 de ene. de 2015

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Here's a shout-out for Jimi DeAngelis, the salesman who handled our purchase of a new WRX: Jimi was terrific. He was courteous, knowledgeable and helpful throughout the entire process and made buying this car an easy, comfortable, even pleasurable experience.

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Linda

16 de ene. de 2015

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After researching on-line, I found that Haddad had the best priced Subaru for my needs. I was treated respectfully during the buying process. My saleman, Jeremy Rodriques went the extra mile and checked my car over himself before I picked it up. Overall, I was please with the car buying experience.

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Chris

12 de ene. de 2015

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Brandon was very helpful and got us situated with the right car at the right price. He was very personable and genuinely helpful. I recommend coming to this dealership and using this salesman to anybody in the market for a new or used car.

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RM

12 de ene. de 2015

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My wife and I were treated with courtesy and respect when we walked into the dealership. Our salesman was Shawn Roy, and even though we told him up front that we had already put a deposit on another car (and thus would probably not be buying from him), he pleasantly and thoroughly answered all our questions, and was happy to take us out on a test drive with the 2015 Legacy. The car was very impressive, as was the low-key way Shawn presented himself and all the pertinent information. When we got home, my wife decided that she would like to cancel the other car (which had been on order for four and a half months, with no end in sight) and go with the Legacy. When we called Shawn with this good news, he immediately said that he would try to locate a car with the paint, upholstery, trim package and options that we wanted, so we would not have to wait for a car to be built from scratch. A couple of days later, Shawn called to tell us that a car fitting the description had been located and would be at the dealership by the weekend! Now that's what we call responsive, quick service. It made all the time we had (fruitlessly) waited for the other car seem worthwhile. Thank you Haddad Subaru, and thank you Shawn Roy- you guys are the best!

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Tweexter

10 de ene. de 2015

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I was searching high and low for a WRX, and was pretty picky about what I wanted. This dealer had the exact one I wanted, and I drove over 3 1/2 hours to get it. Normally a dealer, knowing how long I drove, would use that to their advantage to sour the deal (surely he won't just leave right?). Instead I ended up getting a better rate than originally planned on, and was completely happy with my purchase. Thanks Jeremy.

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rmichels57

8 de ene. de 2015

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My wife and I were treated with courtesy and respect when we walked into the dealership. Our salesman was Shawn Roy, and even though we told him up front that we had already put a deposit on another car (and thus would probably not be buying from him), he pleasantly and thoroughly answered all our questions, and was happy to take us out on a test drive with the 2015 Legacy. The car was very impressive, as was the low-key way Shawn presented himself and all the pertinent information. When we got home, my wife decided that she would like to cancel the other car (which had been on order for four and a half months, with no end in sight) and go with the Legacy. When we called Shawn with this good news, he immediately said that he would try to locate a car with the paint, upholstery, trim package and options that we wanted, so we would not have to wait for a car to be built from scratch. A couple of days later, Shawn called and told us that a car fitting the description had been located and would be at the dealership by the weekend! Now that's what we call responsive, quick service. It made all the time we had (fruitlessly) waited for the other car seem worthwhile. Thank you Haddad Subaru, and thank you Shawn Roy- you guys are the best!

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Carole

8 de ene. de 2015

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Pleasure to do business with Danielle and Jillian. I would recommend them to anyone.

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Danielle

3 de ene. de 2015

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Very pleasant to work with. Andy answered all of our questions and dealt with our concerns. We did our research through Consumer's Report before coming in. Was our first and last stop in the shopping process. Very pleased with the whole experience.

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YVONNE L.

3 de ene. de 2015

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MY SPOUSE AND I DROVE 80 MILES TO GET A GREAT OUTBACK AT A FAIR PRICE... OUR TRADE ALLOWANCE WAS WAY MORE THAN OTHER DEALERS.... TERESA, SHAWN, AND CHRIS MADE THIS A ENJOYABLE EXPERIENCE... A + TO THEM.. NEXT TIME AROUND THEY WILL BE MY FIRST STOP......

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Austin M.

2 de ene. de 2015

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Great customer service and a great price! Go and see Jeremy!

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Jan

26 de dic. de 2014

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Brandon was personable and friendly. I came in thinking I was only going to test drive an Outback but he went the extra mile to get me the deal that I wanted. He made the process easy.

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Martha Brammer

23 de dic. de 2014

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Haddad offers a fair price with a salesman who knows how to sell.

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Christine Behan

14 de dic. de 2014

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This is my 3rd car from Scott. Everything always goes smoothly and painless. Thanks Scott

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crystal001

13 de dic. de 2014

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I wanted to test drive the new Subaru Outback, so, I went into this dealership because they were the close to where I lived, and I had horrible experience last time I bought a car, So I would give them a chance. When I walked in the door the showroom was very busy, and salesman were running all over the place. I was greeted and explained all of the new features that The Subaru Outback had to offer by the salesman Shawn roy. After about 15 minutes I was driving one, and I was amazed at the way Subaru had changed the car. After some time he found the payment that would fit my budget. It was quick easy and the most stress free car buying experience I have ever had. If you want a new or used car, Go see Shawn Roy and Chris Kramek at Haddad Subaru.

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patriots89

13 de dic. de 2014

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I went to Haddad Subaru looking for a all wheel drive Subaru, and I was greeted at the door by this nice young man Shawn Roy. I knew after talking to him for the first five minutes that he really was concerned to help me with my needs. After test driving a few cars, He found a beautiful used forester that had low miles on it. Within a hour I was walking out of there with a smile on my face. He is a very good salesman, and I would recommend him to my friends and family. If you want a great car go to Haddad Subaru.

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Michael

4 de dic. de 2014

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We were referred by a friend to visit this dealership when we were searching for a new car back in 2009. We could tell right away that all the staff are genuine and honest. We purchased our first Subaru, a 2009 Forrester. We've only brought this car here for service and have never ever had any issues whatsoever. Mike the service manager is always accommodating and there were never any surprises when it came to repairs. They even handled all body and repair work after a run-in with a deer. Five years and over 126,000 miles later, we are rolling into a new 2015 Forrester 2.0 XT Touring, fully loaded. Once again, our purchase was not only stress free, it was fun and simple. Jimi DeAngelis helped us to narrow down our options, then began the search to obtain the vehicle for us. Today we drive off the lot very appreciative of the honest, caring team at Haddad.

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Tapsak

3 de dic. de 2014

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I had gone to several dealers and was about to purchase a car at one of them. During that time, Tiffany from Haddad Subaru in Pittsfield had been leaving me a daily message on my answering machine. She was polite, brief and made it clear that Haddad's policy was to beat any car deal I had been offered. I decided that I had nothing to lose by driving my used car to Haddad and speaking to them about selling it and purchasing a new car. The manager, Danielle Delaney greeted me. She was warm, on top of her game and efficient. She went over the paperwork from the other car dealer and immediately made me a better offer.Very quickly, we got to a number that I could accept. Haddad gave me a much higher price for my used vehicle than I had been offered at the Toyota dealer. Furthermore, I ended up purchasing a 2015 Subaru Forester for just a little more money than what a used Rav 4 at the Toyota dealership had been offered to me for. My car loan was financed at a very low rate. In addition, Haddad sent a runner to the DMV, so that I wouldn't have to wait in line to change my plates. My new car runs beautifully and I am exceedingly happy.

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Jim C.

2 de dic. de 2014

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Since purchasing my 2010 Outback five years ago I have become familiar (and friendly) to many of the Haddad Subaru family. The service folks are excellent and have taken very good care of my Outback. Now, with nearly 126,000 miles, it's time to trade her in. Jillian and Jeremy teamed up to listen to my requirements, and tracked down the car I wanted. Tomorrow morning I pick up my 2015 Outback. Thanks, everyone at Haddad Subaru.

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Corey

30 de nov. de 2014

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Great experience with Jeremy, worked hard to make deal work for me.

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Saldo

30 de nov. de 2014

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Matt was prompt for my appointment. He was honest and up front with the numbers and met my needs and expectations for a vehicle very quickly. We came to an agreement in less than an hour. I never like to have to sit around in a dealership preferring to make a decision and get on with it. This was indeed what happened and I look forward to this ease of process again when my lease is up and I return for another.

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LaurieC

29 de nov. de 2014

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Great experience leasing my second Subaru. Attentive, helpful staff and good service. Excellent communication and answered all my questions honestly and openly. Gave good comparisons and information to help us make decisions. Will be back for our next car!

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Ruth

29 de nov. de 2014

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Brandon managed to help us buy 2 used cars in one day. He's extremely professional and manages to smile and be polite even during times that are boring - like a very long drive to Great Barrington to test drive another car;) It was a pleasure to do business with him.

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RKMK

29 de nov. de 2014

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Brandon was not a high pressure sales guy, and took the time to go over various options with us from used to new, spent a lot of time with us and quickly got the answers to any questions he didn't already know the answer to. Helpful, polite, good sense of humor, and a pleasure to deal with. I'm very happy with my purchase.

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Zoezo

28 de nov. de 2014

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I really can't say anything other then Danielle Delaney was amazing and exceeded my expectations. She was so thorough in explaining the features of our new 2015 Outback when we picked it up today. Haddad Subaru was packed with people but she treated us as if we were the only ones there. I hope you get to read this Danielle because you do a great job. You're a pleasure to work with and so is Chris,the sales manager and Paul in the finance dept. George Haddad, the owner of this place should be proud of his team. Thank you for making my experience so positive.

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Christine Naughton

25 de nov. de 2014

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For someone who is totally impatient with the buying process, Brandon was wonderfully patient, thoughtful and understanding. He was professional, sensitive to my needs and worked to the best of his ability to provide an opportunity for me to drive away in my new subaru! Thank you, Brandon.

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Greg Faustine

25 de nov. de 2014

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Brandon was very helpful in finding a new car for me. He offered to test drive multiple vehicles without hesitation. I would recommend Haddad Subaru to others.

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Chris H

24 de nov. de 2014

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another excellent purchasing experience!! I love dealing with Jimi D!! He is a great person to purchase a car from! No pressure, easy to work with and very knowledgeable about subarus!!

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Lisa Hansen

23 de nov. de 2014

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Danielle Delaney was knowledgable, focused and friendly. She answered all my questions in a professional manner. The staff in general was very friendly. I was amazed at how quick my visit was! Danielle's follow-up was also knowledgeable and quick. I was actually considering going to another dealership, as the vehicle I wanted had a 3 week wait, but because of the service I received, I decided a local relationship would prove to be worth the 3 week wait. Needless to say, I was very pleased with my experience and will highly recommend to friends and colleagues. ~ Lisa Hansen

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Lana Stevens

19 de nov. de 2014

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Jeremy Rodrigues was Great!! Test drove, got fast financing and very good service. He made sure My car buying experience was smooth. Id buy again with no reserves.... Keeping It in the Berkshires!!!!!!

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Maria Kasekas

16 de nov. de 2014

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I came to Haddad dealership in Pittsfield Mass to purchase a Subaru car. I was welcomed by a salesman by the name Brandon. Brandon was very polite, professional, helpful and honest i am purchising a car very satisfied with Brendon Giroux will recommend him and subaru any time....... Thank you for his services

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melissa

6 de nov. de 2014

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I found a car online that I fell in love with, even went and secured financing before I was able to get to the dealership for a test drive, and the day I was supposed to go look at it (they knew I was coming and knew I had a pre-approval for financing) I looked back at the online listing and the price had increased by almost $3,000! I don't even understand how this is legal. I called to find out what was going on and the first person I left a message for never even called me back, the second told me it was an error on the online listing and the new price stands. I had been so excited, and was so angry that I was basically told "sorry not sorry," I'm disgusted with this place and wish there was a higher authority to report this service to.Then she asked if I wanted her to find me something else in my price range... um, no thank you! I'll take my business elsewhere.

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hahngoose

2 de nov. de 2014

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Purchasing a car from haddad subaru is always a great experience, especially dealing with jimi d! He goes above and beyond to get you the perfect car and perfect deal!

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lscheel

1 de nov. de 2014

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The purchase of my new 2015 Subaru Outback was clearly the best experience I have had purchasing an automobile, and I have purchased several.From the first meeting I had with Danielle Delaney I was impressed with her knowledge and professionalism. She had the information I needed to make a decision at her fingertips, she was helpful, honest and quite diligent following up when I had questions. When I finally made my decision I was comfortable knowing I had made the right choice because of Danielle.Subsequent to the purchase she has been supportive answering any questions I had. She is certainly an asset to this delaership and to Subaru.

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Chris H

1 de nov. de 2014

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I love dealing with Jimi D!! He is a great person to purchase a car from! No pressure, easy to work with and very knowledgeable about subarus!!

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Ty Alf

29 de oct. de 2014

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I came into today looking to buy a car. Brandon was my sale person and he was very helpful and friendly!!! He's a very good sales person that you should keep around out of a 10 I'd give him a full 10 he listened and showed me 2 different cars and explained the features very well and I just want to say I'm very satisfied with Him and Haddad Subaru!

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Ndelmolino

25 de oct. de 2014

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Bought a 14 impreza earlier this year from danielle at haddads. When I decided to upgrade to a WRX, I went back. Ordered my car back in august which was quick and easy. Picked it up yesterday all ready for me to drive off the lot. Again, she showed me all the fancy options the car has. Another great buying experience!

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Carlo P.

25 de oct. de 2014

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I have been buying/leasing Subaru's from this dealership for over 10 years. One factor is the quality of the product. However, the other key factor is the sales consultant that I have been working with since Day 1 (Jimi DeAnglis). Jimi is very easy to work with, knowledgable, responsive and professional. He also operates with great intergrity and works to find you a Subaru that meets all your needs. However, it doesn't stop there and I have always been very satified with their service department. Mike Bonak and his team do a nice job of taking care of any issues that you may have on a timely basis. Both Mike and Jimi are the main reason I keep going back to the Haddad dealership. Thank you guys.

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PL and DL

25 de oct. de 2014

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Shawn was very helpful and generous with his time. Very good product knowledge. Explained features of the car very well. Did not rush or pressure us. Worked with us on pricing. Overall, a very pleasurable buying experience.

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Paul Tomasello

24 de oct. de 2014

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Brandon was very helpful and attentive while working with me. He was able to narrow me down to a car that fit my budget properly and did not push me on anything more expensive or that was out of my budget. He was very kind when first approaching me and was very professional at what he did! I would highly reccomend Brandon to all my family members and friends! Great service !!!

LM

Loving my Legacy

23 de oct. de 2014

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Jimi guided me through the whole experience with no pressure or stress, and found the perfect car for me. It's such a great car he even bought one himself!

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Paul Tomasello

21 de oct. de 2014

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I was very impressed with Brandon Giroux helping me purchase a vechile to my satisfaction, I highly recommend him to any of my friends and family on any future purchases at Haddad Subaru!

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Marcia B

20 de oct. de 2014

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This is my third time (maybe fourth) buying a Subaru from Haddad's. It's always been a comfortable experience, especially the two times I worked with Jimmy. He loves Subarus, too, which allows him to do a soft sell, and it's obvious he really cares about what I want and what I feel. I got a great deal, a beautiful new car and an informative, fun tutorial on all the new gadgetry. Working out the finances with Nicole was easy, too! Thank you, Haddad's, for everything.

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Seemingly No One Important to Haddad's

19 de oct. de 2014

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If I could, I would not even give them a 1/4 star. I purchased a Toyota Rav 4 2007 from them and was told that the car was in good condition and I would be taken care of if anything would ever happen to the vehicle. I had also purchased a warranty extension on the vehicle with GAP insurance. Had a good salesman, was friendly enough. He is not the problem however. 5 Months later, the car "contracted" mice from somewhere and I was told it would be over $1300 to repair. I felt like I had purchased the car with mice and when I confronted them with this, they became very defensive and stopped answering any of my calls or calling me back. It took my wife finally to call them to get an answer to why I was upset. I finally talked to Jim who was again very defensive about not knowing about the mice. Jim had the service guy at the Toyota service center check it out and they gave me a quote of over$8000 for repair, thus the car now was a total loss. They again never returned my calls and when it came time to help with my insurance, they used an excuse that they could not get in touch with them or even make an appointment for them to check it out. I have now been without a car and waiting for a month by this time. I used this car for my business and lost nearly $10,000 in the first month because they were too busy not answering me and ignoring me. I had to find other means to get around, and thus lost valuable customers and jobs because of them and their mis-steps. So, here is my review of them. I would definitely never buy a car from them. In my personal opinion, they have lost my business, my business's business - as I would need a few more cars once expanded. I now go outside of the county to purchase cars. I am disgusted that Haddad's dropped the ball. They are the worst service, worst car dealership I have ever gone too. BEWARE!

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Heidi

18 de oct. de 2014

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We bought our second Forester from Haddad for two reasons. Our first Forester was excellent in the winters we experience in the Northeast. Our (mostly my reason) is that it will be the car that I will be driving .Our salesman John Carrier came out as we arrived and spoke to my husband but also to me as well. I appreciated the time John spent answering my questions as well as my husbands. I have been to other dealerships and have not recieved the same courtesy. I will definitely send my friends to Haddads. Thank you for another great experience. Heidi

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Anna

8 de oct. de 2014

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I recently purchased a used Subaru from Haddad . My sales rep Andrew Cavanaugh was awesome at finding the perfect vehicle to suit my needs! All of the staff is extremely knowledgeable, friendly and helpful. I would highly recommend visiting the Haddad team!!

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Sharon

8 de oct. de 2014

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A very smooth and easy car buying experience, Sales Associate John Carrier was outstanding and we would recommend him when buying or leasing a new vehicle, thanks again!!!

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annamp

8 de oct. de 2014

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The entire team at Haddad Subaru was super friendly. My salesman, Andrew Cavanaugh, went above and beyond to find the perfect car to suit all of my needs! Extremely pleasant buying experience. I would highly recommend Haddad Subaru!

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mellisa001

6 de oct. de 2014

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I came in not expecting to get into a new car, but Shawn Roy made it happen. He was friendly, polite, and he didn't pressure me into buying any car. I would recommend him to my friends. If you want a great car at a great price, go see Shawn at haddad Subaru.

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laura freed

4 de oct. de 2014

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My salesperson was Danielle Delaney. She could not have been easier to work with. It was nice dealing with a woman. She set the perfect tone...informative and super competent. Overall it was a great experience. I want to mention the manager Chris and the finance manager Paul who were also easy to work with and ver accomodating.

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Michael Hussey

30 de sep. de 2014

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I had a very pleasant experience dealing with Brandon.

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Eric Hilger

29 de sep. de 2014

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I came in and looked at a 4 runner. They had the cars mixed up on line. We got as far as a deal but the bank wouldn't go for it. The issue is Hadad my credit so hard that it dropped good to fair 720 to 680. I am still getting bank rejection letters. Please stop hitting my credit I don't want your lousy 4 runner . You told me when applying you would not hit a bunch of banks and you did anyway. I am glad I did not buy a car from you. This was a real learning experience and you are not highly recommended by me

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lauryann18

29 de sep. de 2014

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We made an appointment to see a Suzuki listed on Cargus (not a Subaru), they told us the vehicle sold two days prior when we got there. Missed a day of work. There was no notification the car had sold. They were untruthful about why we never recieved notification when asked. We gave them our critea again and they came back with nothing except more expensive cars. Classic bait and switch. Very unhappy.

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vladan

26 de sep. de 2014

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Danielle Delaney and Sales Team at Haddad made our purchasing experience very pleasant!Our Subaru Outback is 4th car we are buying over the years at Haddad!Great to have you in Berkshires!

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Will

20 de sep. de 2014

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I found some nice used vehicles on their website and contacted them via email. I received a response from the internet department immediately. When I showed up Danielle had all of the vehicles I was interested in ready for my test drive(s)! Her and Jillian were awesome to work with.

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Ronni

20 de sep. de 2014

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Jeremy was very helpful, efficient, and pleasant. He made the whole experience fun. He expedited our plates and delivery...which was great. We would definitely recommend Jeremy and Haddad Subaru to any of our friends.

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MIKE BARNABY

20 de sep. de 2014

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THE SERVICE HERE WAS AMAZING, 5 STARS. LITERALLY THE BEST EXPERIENCE OF MY LIFE. LOW MILES, GREAT CAR, GREAT PRICE!

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jamesjanusz

18 de sep. de 2014

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Best car buying experience i have had yet, i will definitely be going back for my next vehicle, everyone was very friendly and helpful. my sales person was Danielle Delaney and she listened to my needs and found me exactly what i was looking for.

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Used Subaru Owner

21 de ago. de 2014

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My family recently purchased a used vehicle from Haddad Subaru. Our salesperson committed to us a repair would be done to the vehicle before we took possession of the vehicle and that the repair would leave the vehicle like its original condition. When we came to pick up the vehicle, the repair work was not done to a satisfactory level and the salesperson agreed that it was not done to the level he promised us. He told us to bring the vehicle back in and the repair would be done again. We made two attempts to get the repair done through the dealership, but on both occasions they said the original repair was the best quality work they could offer without a more extensive repair job which they were unwilling to do. After the initial purchase of the vehicle, we have found nearly all interactions with the dealership, especially with the sales manager, to be rude and hostile towards us. We are disappointed with the service we received and the unfulfilled promises that they made us. We have dealt with the Haddad Toyota dealership on many occasions and found them to always be helpful, friendly, courteous, and thorough, so our negative experience is just with the Haddad Subaru dealership, not all Haddad dealerships.

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Crosstrek Buyer

15 de ago. de 2014

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Danielle Delaney was a consummate professional. Ten stars!

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Babs62

14 de ago. de 2014

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Our salesperson at Haddad was Danielle Delaney. She was very friendly, helpful and very knowledgeable about the new Forester. Definitely made purchasing the car very easy. She spent time going over the features of the car and synced our phones with the Bluetooth the day we picked up the car. We are enjoying our new Forester.....a joy to drive!!

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John B

7 de ago. de 2014

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I was looking for a nice used Toyota Tacoma. I wanted a very specific model, and nobody seemed to be able to find it for me. I was repeatedly told "oh that's a rare truck and your better off going with this or that". Well I told Shawn Roy what I was looking for, and in less than a week, I own one. Shawn went out of his way on his day off to find me my truck. He is not the typical "pushy" salesman. He actually took care to make sure i ended up in the right vehicle. I received my Tacoma beautifully detailed inside and out, it looks great! Now I find myself constantly making excuses to drive it. I hope to keep it for a very long time. I can't say enough about Shawn. He comes highly recommended.

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LKABK

4 de ago. de 2014

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Our experience was an excellent one. The salesperson, Danielle Delaney, was knowledgeable and efficient. She kept on top of the status of the car and continued to contact us with reports. She approached the sale and all our concerns in a warm and friendly manner. It made the purchase a lot more pleasant then we anticipated.

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Lisa LP

2 de ago. de 2014

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After several poor experiences with Subaru dealers in the area, I found Saleswoman Danielle Delaney at Haddad Subaru in Pittsfield, MA, through Edmunds.com. Danielle was truly a pleasure to work with. She was helpful, friendly and accommodating. She found exactly what I was looking for -- a 2014 Subaru Impreza Premium, with all-weather package -- and offered it at a price so far below other dealers, I didn't even need to haggle. I highly recommend this dealership, and don't plan to shop anywhere else for a car in the future.

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BigNateBizzle

31 de jul. de 2014

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Service was amazing there. Mike kept me updated on what was going on with my car the whole time. Hard to find that quality of service. And I don't even own a Subaru! Nice work guys!

LM

love makes a subaru

31 de jul. de 2014

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This was my first new car purchase and Jimi D. made it so easy a caveman could do it. My family has been buying cars from him for over 20 years now, and based on this experience of mine I can see why. He had a thorough knowledge of every function of my new Impreza from the engine bay to the trunk, and was especially helpful with pairing the Bluetooth from my phone to the radio. The sale went over smoothly, and he was never pushy, and I left confident that I had found a great price on the vehicle that I had been longing for. I would highly recommend Haddad Subaru to anybody who asks, and it is well worth the drive from the capital region.

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cgclogs

31 de jul. de 2014

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Our salesman was Shawn Roy. He was very knowledgeable about the Forester and comfortable to do business with. We never felt pressured or uncomfortable. When I returned from driving the new forester he asked how I liked it - all I could say was "wow." What a difference from my 2003 Forester. This all wheel drive handles like a car, and is beautiful inside. The new design is open and roomy, higher up and a great ride. This time i tried five other vehicles, none were all wheel all the time - and none of them had the vision or the comfort of the Forester. It's a great vehicle! Shawn said he knew I would love the new Forester - and he was right! Great experience with Shawn and Haddad's.

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subaru413

30 de jul. de 2014

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My family of 3 shares a vehicle, and we have been pleased with both Subaru's we have purchased at Haddad's. Our first Subaru, a 98 lasted us years. It was finally getting to the point of having to fix one thing after another, so we stopped in to see what they could do for us within our budget. Shawn Roy was extremely diligent and prompt in his work, searching for the right vehicle for us in a very short time frame so that we were not without a vehicle. What we ended up with was way better than I had imagined, brand new and within our budget. It was an extremely pleasant experience, and I would definitely recommend them to anyone. if you want to work with a salesperson who takes pride in their work, Shawn Roy is the perfect choice.

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subaru413

30 de jul. de 2014

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My family of 3 shares a vehicle, and we have been pleased with both Subaru's we have purchased at Haddad's. Our first Subaru, a 98 lasted us years. It was finally getting to the point of having to fix one thing after another, so we stopped in to see what they could do for us within our budget. Shawn Roy was extremely diligent and prompt in his work, searching for the right vehicle for us in a very short time frame so that we were not without a vehicle. What we ended up with was way better than I had imagined, brand new and within our budget. It was an extremely pleasant experience, and I would definitely recommend them to anyone. if you want to work with a salesperson who takes pride in their work, Shawn Roy is the perfect choice.

KD

Katie Doherty

25 de jul. de 2014

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Danielle was just wonderful. She was friendly without being pushy and was truly interested in making us happy. I was very impressed by her professionalism and courtesy.Katie DohertyTim Doherty

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Mitchell S. White

12 de jul. de 2014

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This is our 11th Subaru purchase all with Jimi DeAngelis as our dealer. Over the years, we have been extremely impressed with his knowledge and competence in helping us purchase Subaru cars. He is never aggressive yet very knowledgeable and patient. His temperament is excellent for the job. We look forward to seeing him each time we purchase a car and drive over 100 miles to use him and this dealership. Thanks for employing him..

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robert1893

7 de jul. de 2014

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Staff was very helpful with the vehicle sales process, answered all my questions and made it stress free for a first time car buyer.

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Howard Parad

28 de jun. de 2014

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Our sales person, Danielle, was extremely helpful, professional, and courteous, and we would recommend this dealer to anyone.

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Just Browsing

28 de jun. de 2014

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I stopped in to browse at used vehicles to get an idea of pricing.. I met Shawn Roy, a car salesman there and he was very helpful and knowledgable..he has renewed my faith in car salesman..I was going to wait a few months to buy a car, but after meeting Shawn I think I will move that timeline up..I was treated with so much respect and he took time to listen to what kind of car I was looking for.

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Sabby46

27 de jun. de 2014

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After a day of Subaru dealership hopping we ended at our last stop in Pittsfield. They were open for business on a Sunday! We were greeted by Andy and he was very helpful, knowledgeable and not pushy at all. We knew what we were looking for when we arrived and that is what we left with 2 days later. Couldn't have asked for more smooth stress free experience. We are very satisfied and would recommend this dealership to anyone.

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Chelsea

27 de jun. de 2014

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Andy was honest and worked really hard to get me what I wanted. I left with exactly what I wanted at exactly what I wanted to pay, couldn't ask for more! Highly recommend not only haddad but Andy also!

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northernlights

27 de jun. de 2014

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I just stopped to browse and get an idea of what vehicles are going for.. I may buy one in 6 months...When I am ready I would definitely like to purchase a vehicle from Shawn Roy, he was very knowledgable and friendly...It was nice for a change to meet a car salesman I would actually want to do business with..Thank you Shawn.

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Sabby46

27 de jun. de 2014

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After a day of Subaru dealership hopping we ended at our last stop in Pittsfield. They were open for business on a Sunday! We were greeted by Andy and he was very helpful, knowledgeable and not pushy at all. We knew what we were looking for when we arrived and that is what we left with 2 days later. Couldn't have asked for more smooth stress free experience. We are very satisfied and would recommend this dealership to anyone.

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Bri

26 de jun. de 2014

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Out salesman was very patient and helpful and had a great experience will always come back!

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C Fair

26 de jun. de 2014

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Just purchased a 2013 certified used Subaru from Shawn Roy. He worked with me to get me a fair price for both my trade in and new car. I really felt like he was working for me and not just trying to sell me a car. Hope to keep this car for many years, but I'll go back to Haddad in a heartbeat when the time comes.

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Chelsea Webb

26 de jun. de 2014

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Andy was honest and worked really hard to get me what I wanted. I left with exactly what I wanted at exactly what I wanted to pay, couldn't ask for more! Highly recommend not only haddad but Andy also!

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Moyc

26 de jun. de 2014

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The experience we had buying our 2015 Subaru Forester was a great joy. Danielle is professional, very pleasant and helpful. When we picked up our car, she took her time going over the features and helped set up my bluetooth. Thank you Danielle,You are great! We definitely recommend you to our friends and families who needs a Subaru.

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cfair

26 de jun. de 2014

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Just purchased a 2013 certified used Subaru from Shawn Roy. He worked with me to get a fair price for both by trade in and new car. I felt like he was working with me and not just trying to make the sale. I hope to keep this car for many years but will definitely return to Haddad Subaru when the time comes. Thanks!

SF

Subaru Fan

25 de jun. de 2014

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Jimi DeAngelis patiently waited a year for us to finally purchase our Subaru Forester. He was enthusiastic, informative, and pragmatic. Everything was executed as promised and thoroughly showed us how the operations of the vehicle, including syncing devices, as well as explaining the warranty, etc. It was one of the best car buying experiences we ever had. What brought us to this particular dealer was actually their parts department. I received excellent service with them a few years earlier when we needed an alternator for our '02 Forester.

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em434385

25 de jun. de 2014

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Danielle was gracious and easy to work with. She answered all my questions and was very warm and friendly throughout the car buying process. The price was great and the buying experience as a whole went great too! If I ever had to buy another vehicle in the future the first place I would consider is going back to Haddad Subaru and working with Danielle.

JP

joshua p

23 de jun. de 2014

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I purchesed a 07 nissan altama from hadadda subabru Sean is the best sales person at Haddad Subaru on east street in Pittsfield ma

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ADLyons

23 de jun. de 2014

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I purchased my car at Haddad because the dealership was highly recommended by a friend who has bought several cars from Haddad. Danielle was great to work with. She helped me work out just what would meet my needs. She was friendly and really attentive both in the purchase process and in taking care of having the car registered in New York State. I had been driving an 11 year old car and Danielle set up the bluetooth for me generally gave me a thorough introduction to the car. My insurance company was impressed in the way that she forwarded the documents needed for insurance immediately. I thought that I would look around before finalizing my purchase, but my experience with Danielle was so positive I decided not to.

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tblair2

19 de jun. de 2014

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Priced a new Imprezza 5 door at 6 dealerships and Danielle gave me the best deal by a significant margin, and was able to find the car we wanted in the right color within a day of letting her know I wanted to buy from Haddad. Car was in our hands a few days later, and is great. Nice people to work with. Haven't had any service yet, so cannot comment on that, although have had cars serviced at Haddad Toyota and that has always gone well.

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Pat&ally

16 de jun. de 2014

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I went to purchase a FJ cruiser from Haddad Subaru in Pittsfield Ma, Shawn Roy took care of me and my Fiance. He made the whole process as easy as possible and helped us get the best deal we could. Helped get us the most for our trade in and the best deal on the purchased vehicle, if you go to Haddad Subaru you have to use Shawn Roy if you want a fun and courteous salesmen. Will use him for new purchases everytime in the future!

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taylorsc1

11 de jun. de 2014

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Recently purchased a new outback at Haddad Subaru in Pittsfield after looking at several other dealerships. The sales team was great to work with and were able to provide very competitive pricing.

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Rebecca413

6 de jun. de 2014

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I had a great experience at this dealership. Danielle was extremely helpful and very friendly. I got the car that I wanted. Highly recommend this dealership!!!

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jperreault

28 de may. de 2014

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I have been dealing with the Haddad Dealership for many years now and have always received nothing but outstanding customer service...so I was surprised when I just leased a 2014 Subaru Imprezza yesterday...the service was even more outstanding...Chris, Jimmy and Nicole along with the rest of the Subaru team was so great to work with. All your questions are answered honestly, the staff was compassionate and understanding to my needs and they delivered! I have recommended and will continue to recommend Haddad Subaru to all my family and friends. Thanks to Chris and Jimmy for making my experience so rewarding!

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cmm549

27 de may. de 2014

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I had a great experience purchasing my new Forester from Danielle. I initiated the sale via the internet and had such an easy and pleasurable experience. Danielle was very easy to work with and she was very friendly. She offered the lowest price out of numerous dealers in the Massachusetts area. She was quick to respond to my initial request and follow-up questions. During the purchase, Nicole was very helpful with the financing and paperwork. Overall, the experience was stress-free and enjoyable. I felt zero pressure. I love the new car and would highly recommend using this dealership if you are interested in purchasing a new Subaru.

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Rubyhorse1

14 de may. de 2014

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I had a great experience at this dealership. Shawn and Chris and the staff were extremely helpful and they worked with me to meet my needs. I love my car! I highly recommend this dealership!

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barnesrick

13 de may. de 2014

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I walked into the dealership just to explore my options in purchasing a new vehicle. Richard, one of the sales rep, greeted us as we walked up to the dealerships offices. We explained our reason for being there, just to explore our options, and he proceeded to show us what he had on the lot. There was not a 2014 crosstrek on the lot so we test drove a 2013 to get a feel for the vehicle and really liked it. We talked options of what we wanted in a new one and needless to say we left that day purchasing a new vehicle. I felt we received a fair trade value on our trade and also price of the new car. Richard then introduced us to the finance manager, Chris. Chris was informative on explaining our financing options. Four days later we received our new car and was really pleased with the whole experience. Our sale rep Richard, only been with the dealership for a month, conducted himself like he had more experience than that. I would recommend a Subaru vehicle , and not only that, would recommend this dealership to keep the business local.

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bobbo220

11 de may. de 2014

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This is the 5th car i have bought from Haddad. Always friendly and attentive service.Salesman shawn was very helpful and attentive to all my needs.Service dept. did a great job getting my car ready for inspection.Thank you all for everything,Robert B. McManusbob

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babs54

10 de may. de 2014

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The overall experience was great. Everyone was willing to work with us to find the best deal for our budget. This is the 3rd vehicle and will definitely be back in the future.

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mojo

9 de may. de 2014

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My stepson went there to buy a car, trades in his vehicle and is told congratulations. couple days go by and is told they are waiting on the title,red flag 1, a week after the deal he is called on cell phone that they have to get a new title, then call his home which I answer and they say its all set to be picked up.red flag 2...he goes to pick up vehicle on a Monday to be told he was denied on his loan and needs a cosigner. Received letter the same day saying he was denied, The dealership had to know of this well before this but was playing on his youth to sell a car. after getting a cosigner he know has the car. Bad form on all parts and if it was me I would have told you where you could put that car. Word of mouth is strong and will bad mouth this dealership for as long as I live. Do not buy from these people.

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Hayden6910

9 de may. de 2014

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Danielle was a pleasure to deal with , Not once did she try to pressure us . We would go back and see Danielle next time we are in the market.. They went out of the way for us. This was the second time we have bought from Haddad Subaru.

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Lanaba1103

7 de may. de 2014

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Before I ever went to Haddad, I requested a price for a new Subaru Forester online. Danielle responded quickly with a very competitive quote for the exact vehicle I requested. I live over an hour away from the dealership (in NY), but the price was very good, so I decided to drive out and see how it went. They only had one vehicle to test drive since that trim level currently is very popular, but I was able to take it out before someone else purchased it. I decided I wanted to buy one, so Danielle said they could locate one for me in the color I wanted. Two weeks later, she emailed me and said they were able to locate one for me, so I came back in to seal the deal. I signed the paperwork, then had to come back the next day to pick it up so that they could register the car for me in NY and install the add-ons that I had requested. It was all very straightforward and simple. There was no haggling for a good price. Danielle and all the other staff were very friendly and accommodating. I would highly recommend this process and this dealership to anyone in the market for a Subaru.

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jasperee

5 de may. de 2014

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Contacted Haddad via internet requesting a particular color 2014 Outback. Danielle emailed me saying she had the car that I wanted. She told me she had the car and the price I wanted and assured me there would be no add ons beyond what we had discussed. This was very important to me because the dealership is a 90 mile round trip from my home. When I arrived at the dealership I found her to be courteous, professional and unlike other dealerships, a very upbeat person. She made the purchase a very enjoyable experience.

AH

Adam H

2 de may. de 2014

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Good place. Willing to work with you. Found what we were looking for. Friendly

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Country Girl

27 de abr. de 2014

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The salesman, Shawn Roy, was very helpful and knowledgeable without being pushy. I've always felt that cars just got you from one place to another but I love driving this car. I bought the 2014 Subaru Impreza sedan and its fabulous.

JR

Jon Root

23 de abr. de 2014

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Thanks Rob Schettini! for the easy and stress free purchase. I will send all my friends and family to Haddad! Thanks again! and that hottie in the back ;)

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jonroot

22 de abr. de 2014

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Very pleasant team at Haddad! Thanks Rob Schettini! for the easy and stress free purchase. I will send all my friends and family to Haddad!Thanks again!

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gmofeden

21 de abr. de 2014

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Danille Delaney at Haddad Subaru provided me with a very positive experience, especially meeting the needs I had as a new car buyer. This was my first experiencing with Haddad Subaru, and I would definitely recommend the dealership to those who are interested in buying a new Subaru. The positive experience also included working with Nicole my finance manager, who tailored the service to my needs as well. I'm looking forward to driving my new car for a long time.

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steffyn

21 de abr. de 2014

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My overall experiance with buying a new car from Haddad Subaru was very good. Will I consider doing it again? Yes, I will.I will recommend family and friends.

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J.Dwyer

19 de abr. de 2014

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For this first time, I actually enjoyed buying a car. I had called earlier in the week, and was told to come in and ask for Shawn Roy. The moment we began talking, I was immediately comfortable. Not once did I ever feel like he was trying to force a sale or push me into something that I didn't want. I was very specific with what I was looking for, and I am more than happy with the 2014 Impreza that I bought. Shawn was able to answer each and every question that I had, without missing a beat. The price on the car was very competitive; the entire atmosphere of the place made me very comfortable about buying this car. Add the warranty to the deal, and I have absolutely zero concern about the maintenance and care for my vehicle. I would recommend Shawn, and this dealership, to anybody.

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bmjedailey

19 de abr. de 2014

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Began search online and received a number of responses. Did not have much luck getting the price and/or model I was searching for. Contacted Haddad. Danielle got right back to me with a good price, but the car did not have the options I wanted. Decided to visit dealership. Danielle provided me with a fair price. She found me the color I wanted. The whole process was simple. The business manager was great as well. Easiest car buying experience of my life.

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jdwye023

19 de abr. de 2014

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For this first time, I actually enjoyed buying a car. I had called earlier in the week, and was told to come in and ask for Shawn Roy. The moment we began talking, I was immediately comfortable. Not once did I ever feel like he was trying to force a sale or push me into something that I didn't want. I was very specific with what I was looking for, and I am more than happy with the 2014 Impreza that I bought. Shawn was able to answer each and every question that I had, without missing a beat. The price on the car was very competitive; the entire atmosphere of the place made me very comfortable about buying this car. Add the warranty to the deal, and I have absolutely zero concern about the maintenance and care for my vehicle. I would recommend Shawn, and this dealership, to anybody.

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Stephanie

18 de abr. de 2014

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My overall experiance buying a new car from Haddad Subaru was just fine. Working with Robert Schettini was excellent. Will I consider doing it again from Haddad someday? Yes, I would.

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TG

16 de abr. de 2014

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I worked with Danielle and Andy to by a used care from my location (Ohio) from their dealership in Massachusetts. They were professional and helpful throughout the whole process. This was the best car purchase experience I have ever had.

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achase

16 de abr. de 2014

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First like to thank Andrew C. for getting me started on my purchase and Danielle for her professional and warm attitude.Danielle made the experience easy and relaxed along with treating my 4 year old son like her own. In addition wheneverI needed to step away for a moment the entire staff kept an eye on my son and that is worth everything.

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timgeers

15 de abr. de 2014

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I worked with Danielle and Andy to purchased a used car in my location (Ohio) from their dealership in Massachusetts. They were very helpful and professional throughout the whole experience. This was the best experience of buying a car I have ever had.

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hdanfort

15 de abr. de 2014

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First time buying a car by myself and I did my research. I searched and got quotes from ten different dealers and Haddad was the one that was able to beat them all. Their welcoming nature was awesome and they weren't pushy or acted like they needed to make a sale. They sat down and talked to me and had to have asked me at least 5 times if I was sure it was the car I wanted and made sure I had driven it before we got into anything else. Everyone there was friendly and they went above and beyond what I could have asked for. Being that I was in a rental car and had no way of actually dropping a car off at Haddad to pick up my new car they offered to deliver it to my house so I didn't have to worry about getting a ride or having friends or relatives go out of their way to drop me off. Even after the sale they are friendly and continue to be helpful with setting up the Bluetooth system and making sure I know how everything works. I look forward to continuing my business with them through oil changes and tunes ups.

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danielbelk10

14 de abr. de 2014

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We really enjoyed the fact there was no pressure to buy. It seemed like our salesman wanted us to think it over and make a decision on our own. I also appreciated how the sales manager worked with us on the price. I would rate this as my best car buying experience ever.

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Ihatebuyingcars

14 de abr. de 2014

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I bought a 2011 Legacy and I love the car. It is quiet, comfortable,and I got a great warranty. Subaru has the reputation for being a reliable and safe car and I feel I will be happy with my purchase for years to come. Rob made the whole process effortless from start to finish. I would definitely go back for my next car.

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Ryan Evangelisto

10 de abr. de 2014

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Worked very will with my difficult situation. Easy going and pleasent! Didn't feel like I was being pushed into something I didn't want to do. I'll be back to see him again!

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dcaparrelli

10 de abr. de 2014

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Danielle did a great job in negotiating the price/terms of my new lease. She tracked down the vehicle I wanted and I was driving it in a matter of days. She kept me posted by email through the whole process and sent me a nice note thanking me for my business and ensuring me if I had any questions or concerns once I drove my new Subaru off the lot, she was only a phone call away. This is the second vehicle I've purchased through Danielle at Haddad Subaru.

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Revangelisto

10 de abr. de 2014

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Worked very will with my difficult situation. Easy going and pleasent! Didn't feel like I was being pushed into something I didn't want to do. I'll be back to see him again!

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0112358FIB

9 de abr. de 2014

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I was looking for a specific car and a very specific set of features. They were not able to locate such a vehicle despite months of searching. I don't blame them. They were very helpful otherwise in selecting an alternate vehicle. Quick and efficient sales process (if a little pushy).

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Green Mountain Girl

8 de abr. de 2014

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Danielle and her colleagues were very pleasant and the sale went smoothly.

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MargaretMR

6 de abr. de 2014

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We were out looking to replace our aging van. Came upon Haddad in Pittsfield, MA. We started to look at the Subaru as an option. We leased a Subaru years ago and I did like the car. We test drove a 2011 Forrester. We were very pleased with the car. It fits our family perfectly. Shawn Roy was very informative and helpful in getting this car to us in a timely manner. I was very pleased with the work that went into helping us. Thank you very much.Margaretmary Rueger

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Larry55G

4 de abr. de 2014

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After researching prices, options, and trade-in values on the internet, I contacted Andrew and Danielle to look at vehicles. The purchase and trade-in prices Danielle gave me were very competitive, and actually a little better than I had expected. Andrew and Danielle were excellent to deal with, and Nicole did a great job on all the paperwork!

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Edgar Almstead

3 de abr. de 2014

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The best Service and parts Dept. I have ever done business with !!!!!

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VermontCar

2 de abr. de 2014

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After a thorough on-line search, four visits to separate dealerships and reviews of Haddad Subaru in Pittsfield, MA I decided to purchase a used Ford CMAX from Haddad. The sales team at Haddad was very friendly, not pushy, and they welcomed my dog in their showroom. I appreciate their efforts to make the sale a positive experience. Danielle negotiated the terms of sale in a fair manner and Nicole had all of the paperwork ready in just a few minutes. However, I was a little surprised by the $250 documentation fee that they add on to all of their car sales after the price for the car was agreed upon. Two days after I bought the car, I had it serviced at a Ford dealership and the car passed their inspection routine without any issues. Thanks, Haddad!

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kathy5

31 de mar. de 2014

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When I went to the Haddad dealership that Saturday afternoon, I had no idea I would be walking out with a new 2014 Subaru Outback (my dream car). Shawn Roy introduced himself to my boyfriend and I, then asked my what I needed. I could telll he was honest, and interested in my needs by the attention we received from him. After telling him my situation, I could tell he was interested in what I wanted: a safe, sporty, and a more realistic vehicle to fit my life style. Shawn was also interested in my financial situation and wanted to help me get the best deal possible. Of course I had tons of questions, and he answered every single one of them with detail and understanding. I was also a bit emotional trading in my old car, and he was sensitive to that. Shawn and the team at Haddad helped me to better my financial situation, and got me into a car that I am hoping to have for a long time. I really appreciate the care, and individual service I got from them. I also have to say that this was probably the easiest dealership transaction that I have ever had! I look forward to establishing a connection for years to come with Haddad Subaru, and hopefully Shawn.

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wlbbars

30 de mar. de 2014

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Danielle Delaney did a great job in working with us to help us reach price agreement on our new Legacy. She was friendly, courteous and very professional. She listened to us and understood what we needed to get the deal done and she made it happen. I would recommend Haddad to any and all of my friends. Thanks to Danielle, our experience working with Haddad was excellent!!

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Ekfrn04

28 de mar. de 2014

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I was shopping for a new car and not sure exactly what I wanted. Rob helped me find a car that best suited my needs and price range. He helped me get a fair price with the manager and I feel like I got what I wanted and needed in a car with his expertise. Great guy to deal with,.

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TinaG. New Forester Owner

26 de mar. de 2014

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We received great service from Rob S.,the Sales Specialist, who was very knowledgeable and explained all our options and answered all our questions concerning the Subaru Forester that we were buying.He explained our options on leasing as opposed to buying the car, it was a very comfortable experience working with Rob as he did not pressure us at all, as we experienced with other dealerships.

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tmg19

26 de mar. de 2014

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We had a great experience leasing a new Subaru Forester from Haddad Subaru. The sales specialist Rob Schettini was very knowledgeable in answering all our questions about the vehicle and in leasing as opposed to buying the car. It was a pleasure working with Rob as we were never pressured.

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fmead

26 de mar. de 2014

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Initially, I was not sure about the communication practice in the dealership, as Shawn had selected a car for me to test drive, and when I was close to committing to purchase, another employee from one of the other locations came in and took the car. It was then clarified that he (the other employee) had sold that car to someone else. I had doubts about continuing to work with this dealership becuase of the confusion as Shawn told me he was not aware of the sale. there was a small moment of pressure when he tried to sell me the car before it went off the lot.However, moving forward to find me another car went much better; Shawn was able to find me one that was suitable to my needs, including the monthly payment I was looking for. He was friendly, very personable, engaging and took the time to always return my calls. I felt no pressure to purchase just any car, and Shawn seemed to respect the fact that I had a very specific expectation of what car would be best for me and my budget.Long after the sale, Shawn continued to treat me just as respectfully and was very engaging as he was when I initially walked in for the first time.I believe that Shawn really wants to provide the best service possible. He deserves to be recognized.

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greekboysteve

24 de mar. de 2014

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I went in to Haddad Subaru to look around to see what they had because, I was looking to upgrade my car. After browsing for a 3-5mins I was pleasantly greeted by Shawn. I was very interested in a 2011 Nissan Maximaum that they had in lot. Myself and Shawn chatted about what I was looking for and what the dealership had for vehicle. So It was later in the day, I made a appointment with him to meet again on the weekend. I meet with Shawn on saturday and then we negotiated price and went back and forth untill I was satisfied with the price and warranty for the Nissan. Shawn made me aware that It was going to be a few days before I could pick you the car. I then meet with the sales manager Chis and finalized the paper work. After that the car came from the detailling department, I was nice and clean and shining. I was very pleased with everyone at the Haddad dealership for keeping me informed and they were very pleasant through the whole experience.

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KBauer

20 de mar. de 2014

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I have to say I searched and searched for a great deal on a 2013 Subaru Outback. Not only did Haddad come through and close to match a dealer with a great price 2 hrs away. But Andy was my hero. He gave me a jar to touch up my Paprika Red Forester. Have to love a place that is so awesome to remember that. I will definitely be back when it's time to get my 15yr old son a car.

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Joe

20 de mar. de 2014

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I came in to purchase a pre owned Subaru but decided to lease a new 2014 Impreza instead! My salesman Jesse Mole did a great job keeping me informed of when my car arrived and took care of all the details. I recommend this dealership to anyone in New England!

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Pam Scarsi

20 de mar. de 2014

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I have dealt with Haddad Subaru and Haddad Toyota and I would strongly recommend doing business with them. I have had nothing but great results. I have dealt with Mike Coggins, Bill Lucas, Mike Bonak, Dan Kearns, Jim DeAngelis, Scott O'Connell and George Haddad. Every one is fantastic in my eyes Pam Scarsi Owner of a Subaru Forrester 2014

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Pat

19 de mar. de 2014

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Bought a car from the dealership and it was a positive experience. I got the car I wanted at a fair price and was treated quite well! I would recommend this dealership if you're in the market.

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Tom3

17 de mar. de 2014

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Working with Jimi was a pleasure. This is the first car I've purchased in 27 years, and he took the time to help me choose the right one. Cars have changed so much over the years, that I've had to return for more instruction many times, and Jimi was always happy to see me.

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westchestered

17 de mar. de 2014

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Great people, fantastic prices and extremely easy to work with. Made contact with Danielle over the web, told her the two cars that I was considering. Within an hour, I had outstanding options to both purchase and lease both cars. It was so attractive, I decided to drive to the dealership to see if this was for real, and it was! Both cars were on the lot, and Andy and Nicole worked with me fine tune the details of my trade in and car delivery. Do yourself a favor--get their internet price, do the deal over the web and phone, and just pick up the car! This was as easy and pleasurable as it gets when it comes to getting a car! They took care of the registration in NY, license plates and even offered to return my old plates for me. I live over 100 miles away, but they made it well worth my while.

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AngelaC

16 de mar. de 2014

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We had an excellent experience at Haddad Subaru with Robert Schettini. We met with him a few times over a few weeks and found the right car for the right price. He followed up with us, made sure we were on track with what we discussed and delivered the car on time. Great overall experience and we will recommend him to any friend looking to purchase a vehicle.

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MichaelSharry

16 de mar. de 2014

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Rob was accommodating and helpful when I was looking for a used Toyota Tacoma. Rob stuck with me throughout the whole process to help me find the right vehicle in my price range. I highly recommend asking for Rob when you purchase your next vehicle from Haddad Subaru.

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jonathanglittle1

15 de mar. de 2014

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They posted a great deal online, we made an appointment, quick test drive and had the car later in the week. Easy to work with and friendly staff.

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rrosenburg

14 de mar. de 2014

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As a very busy professional I have limited time to shop for a vehicle. I knew exactly what I wanted and the price I was willing to pay. I was able to communicate with Danielle almost exclusively by e-mail. I gave a deposit on the weekend and by Monday Danielle had located a car with the features I wanted and had it on the lot by Wednesday.

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leannayer

10 de mar. de 2014

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I have owned Subraus in the past and changed to Honda. Rob convenced me to make the switch back to Subrau. I love the car and the sale and purchase through Haddad was a very pleasant experience!

BC

Best car buying experience

4 de mar. de 2014

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Buying my used Subaru Legacy from Haddad Subaru was a great experience. My salesman was Andy. C. Andy was extremely knowledgable and helpful from start to finish. Throughout the entire buying experience I had Andy's undivided attention. Before buying from Haddad, I had previously purchased vehicles from four different dealerships and never had this great of an experience. 100% customer service. Working with Andy, I felt like there was absolutely no pressure at all. He truly put my needs in finding the right vehicle at the top of his priority list. Needless to say, I will be recommending and using Haddad anytime I am in the market for a car. All in all just a great experience. Thank you, Matt

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redickin

4 de mar. de 2014

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Because of bad weather I was late for my appointment. They still took the time to fully explain the deal they were offering and stayed past their closing time to make sure I was satisfied. They offered a fair price for my trade and gave me a very good deal on the vehicle I was purchasing. I did not feel like I was in a tug of war to get a fair deal.

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Tgarrett456

4 de mar. de 2014

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Rob made everything easy from the moment I walked through the door, he always stayed in contact with with me, very pleased with my experience

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Paint432

2 de mar. de 2014

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The dealership was pleasant and Danielle Delaney was knowledgeable.The price of our new car was great and we would definitely makea purchase of a car at this dealership in the future.

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Jessyann

27 de feb. de 2014

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He was awesome . We came w a challenging credit background . But he pulled threw and got a nice car for us . Would def recommend him and this dealership

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Jon78

26 de feb. de 2014

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Simple and easy process. My goal was achieved and no pressure to buy . Rob was fast and friendly and I would definitely buy from them again! Great experience!

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Brian Melcher

25 de feb. de 2014

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As a first-time lessee, I walked into the Subaru dealership expecting to leave empty handed and with something to think about. My sales agent, Rob, had a differing view, and promised he would have me in a new car within two hours--and he did! Rob was very easy going and caught on to what I was looking for immediately. He didn't try to upsell me into anything, and made the whole process relatively painless. I am excited to get into my new Subaru!

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jggrenert

23 de feb. de 2014

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Danielle was a true pleasure to work with. She's upbeat, knowledgeable, not remotely pushy, very kind and down to earth. I came to buy from NYC and recommend my fellow NYers do the same. Price great, process easy.

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SadieMarie01

23 de feb. de 2014

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I contacted the dealership through the internet department and did the majority of my negotiations via email. I visited the dealership twice; once to test drive and have my trade in appraised and again for final negotiations and signing papers. Doing the majority of negotiations via email is the way to go, in my opinion. It saves time and, I'm told, money as the internet department offers the lowest quotes possible to get you in the door. At the dealership, Danielle was both professional and friendly. The negotiation process of buying a new car is, for me, very stressful. I hate confrontation and often find it difficult to be assertive. My experience with Danielle--who has a calming presence--minimized that stress. In the end, I am satisfied that I paid a fair price for my new vehicle. I recommend Haddad Subaru and Danielle Delaney of the internet sales department if you are in the market for a Subaru.

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CAnsanitis

22 de feb. de 2014

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I just bought a brand new 2014 Subaru Forester from Haddad's in Pittsfield. I had the Greatest sales team and would recommend this dealer to any one looking for a great Car Buying Experience. I worked with Danielle Delaney for the most part and I must say she knows her Subaru's. which was very important to me. I had a ton of questions I needed answers to and Danielle took the time to answer all of my questions. What really stood out to me was if Danielle did not know an answer off the top of her head she did not BS me. Instead she told me that she was unsure and would get back to me when she had the correct information. Danielle Delaney is the reason I bought my Forester from Haddad's. Danielle kept her patients with me the entire process and that was well over a month long. So for that alone she should get a Gold Star! Danielle gave me a price that I just could not refuse! Haddad's kind of felt like a family gathering every time I would stop down with more questions. The little mascot is too die for as She is just So Cute! I can not get over how calm Haddad's little puppy dog is! She is so cute and well Behaved!

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Sheila L.

21 de feb. de 2014

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I've been going to Haddad Subaru for over 10 years. The parts and service department has always been helpful and nice. Great team with Bill in parts and Dan and Mike in service. Keep up the great job !

HC

Happy customer

20 de feb. de 2014

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From start to finish Rob Schettini was professional and attentive to my needs through the car buying process. I will certainly be a return customer thanks to Rob!

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Alice White

19 de feb. de 2014

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Purchased 2007 Subaru Forester November, 2006. Have been bringing car there for service since it was puchased. Michael (and Billy) have always been so accomodating it is a pleasure to go to the service department. (wish repair prices were a little less) Quality is always there and love Michael.

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darleneperkins1

19 de feb. de 2014

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Shawn Roy was my Salesman and he was above and beyond helpful, friendly, courteous and knowledgeable. He took great care in finding me a vehicle that would fit my needs. He took the time to listen to what I was looking for and asked questions. It was a great experience purchasing my new vehicle. I would reccomend anyone to go to Haddads and ask for Shawn Roy for their next vehicle purchase.

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chelyncio

16 de feb. de 2014

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I went in looking fora new-to-me car, with the intentions of buying one that day. I had one in mind, and was very pleased with what I saw in person, and not just the picture on the website. Andy was so helpful, and friendly; I felt like I was sitting with an old friend, not just someone who was trying to make a deal; something I had felt in many other dealerships I had gone to in the previous weeks. There were a few hangups that have since been worked through and Andy was there the whole way, being helpful, friendly, and accommodating. I was a little concerned with the quality of the service department, as I had to go back on a few different occasions, for a few different reasons, however, everything has been worked out, and with Andy as our middle man, everything went smoothly. I am overall very pleased with this transaction, and with the my sales person. They are definitely doing something right at Haddad, and other dealerships should take notice!

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Nicole

14 de feb. de 2014

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As a frequent buyer Haddad is always my choice. My sales agent gave me a great trade in value and were able to work with my needs and must haves for a vehicle. I was treated respectfully (where as a woman at other dealerships I had been treated insignificant. Haddad Subaru saw past my gender and chose to treat me equally and with respect. They didn't attempt to pull one over and they don't go for the big and loud obnoxious commercials or advertisements which are a huge turn off. They rely on their skills as sales agents and the good vehicles they provide (new and used) to do the work for them.

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Heidi

14 de feb. de 2014

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Went into Subaru to have my vehicle looked over for a reoccurring problem that my regular mechanic couldn't seem to fix. Subaru was able to find it fast, fix it efficiently. They were also hospitable and wonderful in the process.

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AndreaB

13 de feb. de 2014

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A good female friend of mine had recommended Brian Salice to me as she had purchased 2 vehicles from him. Went in to Subaru not ready to buy but needing information on the Forester. When I left after speaking with Brian i new that when it is time to buy a car which hopefully will be soon. I will not hesitate to go back to Subaru and Brian. A very pleasant experience.

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Haddadfan

12 de feb. de 2014

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Went into Haddad Subaru to just get information on the Subaru Forrester was greated by Brian Salice, he was very helpful and will be in to see him when I am ready to purchase.

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Cppularo

12 de feb. de 2014

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This my first time at haddad subaru i ended up purchasing a used subaru wrx. Couldnt of been more pleased with the friendly professional service. Thanks Rob Schettini

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Cppularo

12 de feb. de 2014

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My first time at a dealership and thanks to Rob Schettini i couldnt of of been happier with the overall experience. Very friendly and professional dealership.

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kennor

10 de feb. de 2014

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We we very pleased with our experience working with Sean Roy in buying our new Subaru Outback. He was very knowledgeable, patient, and eager to answer all our questions. And he followed-up with us after we drove it off to be sure everything was OK and ask if we had any questions. We will recommend him and Haddad to others.

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Amndsant

10 de feb. de 2014

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Everyone was so friendly and even stayed past closing to help us and answer all of our questions! The next day they were helpful as we continued our search for a new used car. They were even friendly and accommodating to our two small children! Our sales man Brian was friendly and even now keeps working to find us the vehicle for us!

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mcote221

9 de feb. de 2014

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I was greeted in a timely fashion when I arrived at the dealership. Asked what I was vehicle type of vehicle I was interested in. Shawn got me into the vehicle I wanted at a good price! The process was very quick and a no pressure atmosphere.

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George McKeown

8 de feb. de 2014

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Made the buying process very easy and enjoyable. Found the car that we liked after driving a few.

CA

Chris and Ray

8 de feb. de 2014

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We just purchased our 3rd Legacy (4th Subaru overall) so didn't need to be sold on the car. The day we stopped was sub-zero and windy. Shawn (Roy) braved the cold immediately to come and assist us. We looked at several and retreated inside to talk further. Two days later we were the proud owners of our 2014 Legacy. Shawn was great to work with.........informative but not pushy, and actually came in when he was pretty sick, the day we were picking up the car.........dedicated. We're loving our car. Thanks Shawn!

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MLB

8 de feb. de 2014

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First time dealing with Haddad Subaru. Very happy with the service I received from Jimi S. Very nice salesperson...not pushy or overbearing but helpful and friendly. The whole experience was easy and stress free! I love my Outback.

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luvmysubaru

7 de feb. de 2014

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When we walked through the door,Jimi welcomed us like we were in his home. Greeted us warmly, caught up with our lives,offered refreshments and engaged the kids. Buying the car was so easy. That's why when we need a car, Jimi is the guy we think of.

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Andy

6 de feb. de 2014

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Just recently purchased a used 2010 Subaru Outback from Andy at Haddad Subaru. I had been searching for a new/used Outback after I sold my 98' Outback to a friend in need. Used Gen 4 Outbacks can be difficult to find at a reasonable price, Haddad had one of several that had popped up during my many searches. Andy was very helpful throughout the buying process and worked to ensure the process was made easy for us. If you are looking for a new/used Subaru be sure to check out Haddad Subaru.

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MPD4

4 de feb. de 2014

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This event started off with a casual visit to confirm what Desert Khaki looked like in real life as opposed to the Subaru brochure. We were at that time negotiating with other dealers the purchase of a new Crosstrek. The Haddad team leveraged that visit into a positive experience for all. The sales experience was very good. Danielle's response time was excellent. Answers were quick, accurate , and to the point. No wasted time or effort for the purchaser. Danielle was able to locate the correct car ( not Desert Khaki) and negotiate a reasonable price point for all in a short amount of time. The usual precautions apply before signing, as there is an attempt to upsell on the finance piece. Danielles part was pretty much flawless. My total on site time once we agreed was less than 30 minutes. A pleasure. We would do it again.

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mpd4

4 de feb. de 2014

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The sales experience was very good. Danielle's response time was excellent. Answers were quick, accurate , and to the point.No wasted time or effort for the purchaser. The majority of the transaction was handled via email, saving time and resources.Danielle was able to locate the correct car and negotiate a reasonable price point for all in a short amount of time.The usual precautions apply before signing, as there is an attempt to upsell on the finance piece.Danielles part was pretty much flawless. My total on site time once we agreed was less than 30 minutes. A pleasure. We would do it again. .

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Ndelmolino

31 de ene. de 2014

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Went into the dealership just to see about getting into a new vehicle. I was greeted by very friendly staff and made my way to Danielle who was very informative and took me out on test drives in a couple of models I was interested in. Since the car I wanted wasn't on the lot, they located the car and got it in for me a few days later. They were upfront on the all the fees I would be paying and gave me a no nonsense price that was more than fair. Danielle showed me all the fancy features on my new car and answered any questions before sending me on my way in my new car that I already love!

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Dee

30 de ene. de 2014

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When we walked through the door,Jimi welcomed us like we were in his home. Greeted us warmly, caught up with our lives,offered refreshments and engaged the kids. Buying the car was so easy. That's why when we need a car, Jimi is the guy we think of.

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Matthew

28 de ene. de 2014

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Great experience buying a used Forester. Beautiful car.

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Rhasta Dog

28 de ene. de 2014

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I was recently in a motor vehicle accident and my 2001 Outback was totaled. I knew exactly what I wanted and called Haddad Subaru. I met with Andy and immediately I was in my comfort zone. I told him which vehicle I saw on their website and before I knew it, we had our 2008 Outback. I am very happy with the new car and I am extremely pleased with the service I received from the entire staff at Haddad Subaru. Shawn, Chris, and Andy were the greatest.

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jeff

27 de ene. de 2014

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i made an appointment to see a car.when i got to the dealer the car was not

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Kate H

26 de ene. de 2014

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I began my car buying planning about 6-8 months ago. This is my first car purchase and I really wanted to see as many cars as possible. Doing this brought me to at least 10 different dealerships. Out of all the dealerships and all the salespeople I talked to, Heather Cachat was by far the best. She was knowledgeable and helpful and kept me informed without being pushy. She made the car buying experience not intimidating and low stress. I would recommend Heather to both the experienced car buyer and the first car buyer. I know many car buyers are nervous about being pushed into something they don't want or being taken advantage of, this is something you won't have to worry about with Heather! I have been letting all my friends know that if they are interested in a Subaru ( or a different make used vehicle) to go to Heather! Thanks!

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Mr. Outback

25 de ene. de 2014

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My wife and I have been doing a lot of research and narrowed it down to two vehicles. The Outback was one of them. When we entered the dealership we were greeted by a salesperson named Rob. He was very approachable and didn't give us that pressure typically found from a car salesman. We kind of Knew what we wanted and after test driving the car we realized that maybe this vehicle wasn't what we wanted due to the pick up connected to the cars performance.. When we were telling Rob about our concerns with the Outback he showed us another one with a 6cyl.. This car was great. It was everything we wanted speed performance as well as luxury. Rob surly listened to us and was determined in finding us another vehicle.. He sure did..

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Happy Owner

25 de ene. de 2014

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I was in the market for a nice and reliable pre-owned vehicle. I went to Haddad Subaru and met with Rob Schettini. He was truly great and very patient. I unfortunately did not know what I wanted and he listened to my needs and pointed me in the right direction. The vehicle was a perfect fit for my needs as well as my budget. Thanks Rob

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Ryan

25 de ene. de 2014

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I recently inquired online about buying a used car. Unfortunately the car had already been sold but Heather C. was very helpful in answering any questions I had. She has been very helpful in checking inventory for the car that I am looking for. She send me options when they come in. Heather has done a great job assisting me in my car buying needs. Hopefully I'll be getting my next car there very soon. . ..

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Kayla

25 de ene. de 2014

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Shawn Roy salesperson gets 5 stars, he was very nice, knowledgeable, personable, did whatever he could to take care of me and make me happy and we had fun in the process.

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geerhead2

25 de ene. de 2014

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Having been in the "car business" myself my expectations are high for how I expect to be treated-the Haddad team far exceeds my expectations in all areas. The car I wanted was not in inventory and Danielle spent considerable time on the phone tracking down exactly what I wanted. Every member of the team is cordial and friendly every time I have returned and always greet me by name. I feel like family whenever I am in the dealership.

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freddrake

25 de ene. de 2014

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Danielle made our buying experience very smooth. She gave us the price of the "Big guys in eastern Massachusetts" with the same car. The amount of time she spent with me and my wife going over the car was great. This is our fourth Subaru and when we get our fifth one we will look to Danielle.

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01crystal

25 de ene. de 2014

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I came into Haddads not knowing what to think, but after I was greeted by Shawn I wasn't as nervous. He was very polite and not pushy. He found me the right car for the right price that I was looking for. Overall excellent experience at Haddad Subaru. I will definitely recommend Shawn and the staff at Haddad Subaru.

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oarf82487

24 de ene. de 2014

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Outstanding customer service! I contacted Haddad Subaru Looking to buy a used car. Heather Cachat answered all my questions going above and beyond to make sure I knew every single detail of the process of buying a car and offering all the possible solutions to my doubts, in a fast and friendly manner. This was the best customer service experience I ever had. I truly recommend and assure that Haddad Subaru has the attitude.

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jms101

24 de ene. de 2014

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The buying process was quite smooth. Brian was very helpful and flexible with his schedule.

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NinersNation

21 de ene. de 2014

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My wife and I decided to purchase a pre-owned vehicle. and already knew exactly what we wanted. We worked with Andy and he found a few that were within our budget. We ended up finding the perfect truck and the purchase process was quick and easy. I have to say that working with Andy was by far the best experience we have ever had. Thanks to the entire Haddad team.

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llcornwell

21 de ene. de 2014

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Andy was very easy to work with, will recommend him to anyone I know searching for a car. Very fast service, even with having to get new plates for my vehicle. Awesome!

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bilily5672

20 de ene. de 2014

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Third Subaru with Haddad. Danielle was great. She understood my concerns and needs and worked hard with me to find the right vehicle.. She was patient, friendly and very professional. She knows her cars and her customers. Upbeat attitude and super energy. Look forward to working with Danielle in the future.LB

TM

The man with the Plan

16 de ene. de 2014

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I am in the military and Heather was able to walk me through everything with patients and excellent instruction on what to do. She also helped even when things were uncertain.

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Stroke1941

14 de ene. de 2014

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This is my second vehicle from Haddad Subaru . No pressure when making the deal. Danielle Delaney was the best experience I every had purchasing a new car . I will be back in 3 years for my next Subaru. Hope she will still be there Harmon Hoysradt

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bcogswell

1 de ene. de 2014

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This Dealership was FAR better than the other Haddad dealers because of the low pressure and friendliness of the staff. Hats off to Chris and his staff for making this the best car purchase experience I have ever had!!

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mrussell6605

31 de dic. de 2013

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I purchased my 2014 Subaru Impreza from Haddad Subaru. During the course of my dealings with Haddad I worked with Danielle on closing a deal for the car. She offered me an excellent price (I was also dealing with 5 other dealerships from New York, Vermont, New Hampshire and West Springfield) while creating a comfortable and productive sales environment. Once more, every meeting was conducted in an incredibly helpful manner while Danielle always possessed a friendly demeanor and knowledgeable disposition. Overall, I would recommend Haddad to other potential customers and rate the quality of service at the highest standards.

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Pclark317

30 de dic. de 2013

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Danielle was wonderful. She was very helpful. I recommend her and Haddad to anyone looking for a car. This was my second vehicle from them.

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Sportsfan

29 de dic. de 2013

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Once I walked In I was greeted by Andy. He shook my hand and asked a simple question..."How can we help you today?". I was in a comfort zone right away and I was given the informative answers to all my questions. I settled on a new Forester, and still to this day I haven't stopped smiling. From my introduction to Andy, talking with Chris the Sales Manager, to shaking hands with Nicole before walking out, I have to put this as the best car buying experience of my life.

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glabbance

18 de dic. de 2013

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Being the first time leasing a car, Danielle and the staff at Haddad made it easy. Very friendly and very responsive on emails and phone calls. They were patient and worked with my needs and what I wanted.

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SUNILKUMARAT

16 de dic. de 2013

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Total buying experience was awesome with Haddad dealer. Last month started shopping for Subaru Forester and contacted few dealers. Approached Haddad and they gave me the best quote. Danielle and Heather are very friendly and very helpful throughout the process. Felt like they want to do more business through customer satisfaction. I really recommend this dealer i

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GeoffP187

12 de dic. de 2013

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I had a very good experience at Haddad Subaru. Rob and the rest of the staff were very friendly and helpful. They made the whole car buying process fun and simple, and were very knowledgeable and helpful!

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scout123

5 de dic. de 2013

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Buying this 2014 Subaru Forester was the best car buying experience I've had. The dealership seems incredibly well run and customer friendly. My sales person, Danielle Delaney, was the best. From my first email inquiry to the final pick up, Danielle went out of her way to make sure that I got exactly the car I wanted at the very best possible price. She was consistently prompt and helpful in answering my calls and emails, she knew the car inside and out, and she always brought a positive and upbeat mood. Buying a car can be a stressful experience, but this was truly a breeze.

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lmiller409

1 de dic. de 2013

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From my first response from Danielle to shaking her hand after signing my lease agreement, it was a very satisfying experience. It took awhile to finalize the deal due to my tight bottom line but Danielle kept in touch with me over the 4 week period offering whatever she could to keep me hopeful that it could happen. I didn't have a good scenario going into this experience as I was asking for an early lease buy out with my Elantra being very dissatisfied with how poorly it handles in the winter and knew I was asking alot but since I've been so loyal to the Haddad dealerships with 3 vehicles being purchased between me, my husband & son over the last 5 years that I thought they could help me out in providing me with the peace-of-mind of driving a safe vehicle this winter. Lo & behold over the next few weeks, we kept working the #'s and as of today, I'm the proud & happy owner of a new awd Impreza which will literally change my life this winter being able to venture out instead of being fearful of driving. Thank you Danielle & Heather & Chris. Linda Miller

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Jay bird

29 de nov. de 2013

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I just purchased a new Forester and I was nervous about having to deal with a salesman, as soon as I met Andy, all concern was removed. He was professional, courteous, and very personable. I definately have a new friend. He guided me through the entire process and not once did I feel pressured. He is going to get all my future business and the business of my friends.

JB

Jay Bird

29 de nov. de 2013

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I just purchased a new Forester from Haddad Subaru and I have to admit, it was the most pleasurable buying experience I have ever had. I worked with Andy, and I didn't think it was possible to become so familiar with someone upon first meeting. He was knowledgeable, courteous, and was not pushy whatsoever. I am definitely going to refer him to all my friends and family.

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dancanard

27 de nov. de 2013

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Awesome! Awesome! Awesome! I had been shopping for a car for about a week. I started on a Wednesday morning by emailing the requirements for my new Subaru forester to 12 different dealers to solicit offers. Danielle answered immediately. Like 2 minutes after I sent the email. Unfortunately the color she had was not to my liking but she informed me that the Black one that I wanted was coming in shortly. I told her that when the car came in and it was physically on the lot then she could give me another quote. She called back one week later with the offer. I got a bank check and picked it up that afternoon. As far as price goes, you know how every dealer says they have the best price then they try to get you in the door and wear you out and sell you a bunch of nonsense, well this dealer really is different. No games, no up-sell, no nonsense. The price quoted on the phone and email was the exact amount I showed up with. To get an understanding of the competitiveness of the offers, I used the price of MSRP on the various car offers I got and then figured out the percentage from the MSRP of the offer. Lets just say that Haddad's offer was a full 3% lower of the MSRP than any other offer I got from 12 different dealers. You can do the math, that ends up being real money. The dealership was spotless, I was greeted immediately when I walked in the door, the paperwork was completed and waiting for my signature after I drove the hour and a half to the dealership. No lie, I spent a total of 7 minutes on the phone (I was going to write negotiating on the phone but the price was so good compared to others no negotiating was needed) and 16 minutes to close the deal. Call or email Danielle if you value your time and money, neither will be wasted.-Dan T

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susancwitt

16 de nov. de 2013

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I went in to Haddad Subaru on a Sunday to look at a 2006 used BMW that Haddad advertised to replace my LandRover. Robert Schettini showed me the BMW but then asked me what were the characteristics I was looking for in a car. Reliability, comfort (I'm 67), able to get up my steep drive in winter, good mileage, room to haul the displays when my non profit puts on an event, easy access back seats for when transporting speakers and staff, affordability. He showed me "pre-owned" Subarus, but then pointed out that financing for new cars was good, that the resale of the Subaru was good, and that the warranty would mean I wasn't worrying about paying for repairs. Within a couple of hours I had signed for a 2014 Forester. I needed it in two days to go to an event in NYCity loaded with books and registration material. He turned the paperwork and cleaning of the car around within that time. Then even though I thought it was not necessary -- he gently recommended that he go through all the features with me. He was right. Now when I wonder what that light was for -- I remember Rob saying it was fog lights. Lots of features that I would not have used if not explained to me. This Subaru is the first new car I've had in my life. As someone on a non profit salary -- I thought it wouldn't be possible. A good feeling to have the security of a new car. Thanks Rob.

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Timothy.kiely

15 de nov. de 2013

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The process through the internet was very smooth, price was right for the purchase and trade-in was acceptable. No pressure and easy negotiation. Yes

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krisstn12

15 de nov. de 2013

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I was very pleased purchasing a car from Subaru Haddad, Danielle Delaney was very kind and helpful and did not pressure me at all. I would definitely refer Subaru Haddad to my friends and Family.

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martbern

14 de nov. de 2013

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Very positive experience. Mr. Schettini was helpful, knowledgeable, and accessible. The dealership was pleasant and provided a welcoming atmosphere. The car took a while for delivery but I was kept up to date and it was not a problem. I would definitely recommend this dealership and Mr. Schettini.

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minihorsegirl

4 de nov. de 2013

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My buying experience this week was excellent was very pleasant thanks to Danielle Delaney ! Danielle was very accommodating and friendly when I visited the dealership to test drive a 2014 Forester. She explained the features of the Forester to me was very positive about this vehicle. We went for a test drive and it was enjoyable to have her with me to talk about the vehicle and what did I like or not like about it, I loved everything about the Forester, just like she said I would. She was courteous, but not too pushy. I told her I was interested in buying the Forester and she was efficient with my time and the entire buying process. I felt like she spent as much time with me as I needed, but didn't have me hanging around for hours closing the deal. I'm a busy person and like to just get things done, so I was very happy about that. I have already referred a friend to Danielle that is interested in buying a Subaru and will refer others. Danielle is an asset to the dealership. I would buy another vehicle from her in the future.

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jrdphotography

31 de oct. de 2013

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shaun was great to deal with worked with my wife and myself very well. He wasn't pushy and listened to our needs, listed to what we were looking for in a vehicle before making a suggestion. I had to trade in my car that I loved for something more fuel efficient and better in the snow. He recommended the Subaru Crosstrek after taking the car for a test drive, he went over all the bells and whistles. He made the purchasing process a pleasure. I would highly recommend him.

IL

In love with my Subaru.

31 de oct. de 2013

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The whole experience was excellent. Hospitality from Jim DeAngelis and others was warm and friendly. Jim is very knowledgeable. He does an outstanding job explaining the details of the car and the financial arrangements. He answers all questions clearly without confusing terms. Patient from beginning to end. My wife and I highly recommend Haddad Subaru and the services of Jim DeAngelis.

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tsnyder160

28 de oct. de 2013

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As a first time new car buyer/lease my experience was really good. My sales specialist Rob Schettini made us feel good. He made aware about all different options and made it work for us. No pressure at all and that really helped us with this big commitment. I have purchased used auto before at different locations but by far this was the best experience. Thanks for all you did Rob.Tim SnyderPittsfield Ma

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bennyb410

28 de oct. de 2013

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Robert Schettini was extremely friendly. When we arrived at the dealership he welcomed us. By the end of the deal, we had got the car we wanted at the price we wanted. Go see Rob if you need help buying a car

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DottieWebb1

25 de oct. de 2013

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Andy and Zack were AWESOME. Andy did most of the work as Zack is the "new kid on the block" We were made to feel comfortable and any and all questions and concerns were taken care of. I would recommend you guys to anyone that asks where they should look for a car. In the future when we need an upgrade we will be back.

LB

Little Brown Dog

25 de oct. de 2013

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From the moment we entered the building we were treated like we were the only people there. Andy and Zack were wonderful answering any and all questions that we had. We were made to feel quite comfortable just like party of the family.

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Ps89

24 de oct. de 2013

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Mike, Bill and Dustin where amazing! Very helpful and informative! Servicing every Subaru I've owned! Everyone is very knowledgeable to give the best care to your vehicle.

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Pat

24 de oct. de 2013

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Our salesman Jesse, is very pleasant, finance dept is informative and up front. Sales manager was easy to work with and straight forward. We would recommend dealer to friends and family. Five Star

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amilano10

22 de oct. de 2013

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I have provided a strong rating for this dealer as the entire purchasing experience was a good one. So I will provide a more specific description of my recent purchase. I went to the dealer the first time thinking that I was just window shopping and that I would not buy a Subaru. I left that day and to my surprise was not bothered with phone calls and pressure to buy. When I returned to the dealer the next week, and through the good work of Rob Schettini, I found that I did have an interest in the WRX model. Rob was knowledgeable and enthusiastic about the vehicles. And when we realized that I wanted a car that was not on the lot, he searched for the car and had it on the lot within a few days. When it came to the numbers we were able to engage in a positive negotiation which resulted in a sale. At the end of the day we were all very satisfied with the outcome. I would recommend this dealer to others.

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Nitrocaruso

18 de oct. de 2013

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I came in looking at a used vehicle and Shawn went above and beyond to help me and put me into a new vehicle at my price range. Thoroughly satisfied and will definitely be back for my next subaru purchase.

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Sherry F

12 de oct. de 2013

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I just bought a new 2014 Subaru Crosstrek from Jimi D and it was a great experience. Jimi went out of his way to get me the car I wanted. Jimi went over the car thoroughly and helped set up my phone with the bluetooth. My husband leased this new car for me and Nicole in Finance made the process enjoyable and quick. My husband says it is rare to find a salesman like Jimi D and support staff that are as honest as they are and work toward a common goal of ensuring the customer is satisfied and treated well. I also would like to thanks the service department, especially Mike Bonak. I had a car starter and homelink mirror installed and he was very quick to accommodate my needs. Thank you to everyone at Haddad Subaru.

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hogarth2020

11 de oct. de 2013

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My car buying experience at Haddad Subaru was exceptional! Danielle Delaney my salesperson was fantastic She made my buying experience stress free and fun. She answered all my questions truthfully and most times actually anticipated them. I would recommend Haddad Subaru to all my friends. It was a pleasure doing business there. I got the price I wanted and the model I wanted. They also gave me the price I wanted on my trade in vehicle. This was all done cheerfully and promptly!

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fredb23

11 de oct. de 2013

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Just got the the car a few weeks ago, have not had to go in for service yet. It was a positive experience, my salesman, Shawn, was very pleasant to work with. I knew what I wanted before I came in and he made it very easy and fast to get all of the paperwork done. I would recommend the dealership.

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peggijeanne

7 de oct. de 2013

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Rob was made the dealership/car buying experience very comfortable, he was easy to work with and was professional and accommodating! I would gladly recommend Haddad Subaru to others looking to buy or lease a new vehicle!

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Jay39

25 de sep. de 2013

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Upon referral from a friend, we contacted Andy and as expected, we were treated as if we were part of his family. The "no-pressure" attitude and respect that we were given was above and beyond the reputation that he has. We purchased a pre-owned Subaru, but Andy made us feel like it was a brand new car. He donated his time to us and made sure that we were 100% comfortable with all the functions and features that the vehicle offered. The overall experience, from initial contact to working with Nicole, the finance manager, was a memorable experience. Thank you Haddad Subaru.

"

"J"

23 de sep. de 2013

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I just bought a used car from Andy and I have to say, he made this experience a memorable one. I didn't feel rushed at all. I was referred by a friend to work with him, and I know why. I will refer him to all my friends. Keep up the good work, it is a comfort knowing that I have a friend at Haddad Subaru.

JA

Jan and Bob

27 de ago. de 2013

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ANDY IS THE KIND OF DEALER THAT KEEPS PEOPLE LIKE ME COMING BACK AND RECOMMENDING FRIENDS TO COME HERE TO SEE HIM. IT WAS A PLEASURE TO DEAL WITH HIM, HE DID ALOT FOR ME . I WILL SEE HIM FOR MY NEXT CAR.THANK YOU ANDY.PLEASE RECOGNIZE HIM.

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ChristopherTurkel

22 de ago. de 2013

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The entire staff at Haddad Subaru was professional and friendly. There was no pressure sales and my wife and I were a thousand percent happy with our experience! We would recommend Haddad to anyone.

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CTurkel

22 de ago. de 2013

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My wife and I had an amazing experience! Haddad was professional, friend and low pressure. It was a pleasure to buy a car here.

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alhedge

19 de ago. de 2013

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I went to Haddad Subaru on a Sunday after finding a used car in thier inventory online for my son. Sean was very helpful in bringing the car out for a test drive and through the purchasing process. We picked the car up on Wednesday and the car was clean, and ready to go. I have never had a pick up experience go so smooth. We were back on our way within 5 minutes. At first, they only had one key and fob available and we would need to purchase another. But Sean called back a couple of days later and told me they found the other keys. Very pleased with the experience.

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ckylecoo

16 de ago. de 2013

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Danielle responded immediately by email to my initial query and the manager called shortly thereafter. This is a very interesting dealership in that the manager is actually the first person you meet as you walk in, not some mysterious person hidden in a back room. He greeted us very pleasantly and directed us to Danielle. I have never had a more pleasant car buying experience. We never felt any pressure. Danielle helped us find exactly the car we wanted. We then negotiated a very reasonable deal. The car was not immediately available, but the minute it arrived I was informed that it was there and Danielle accomodated my schedule in order for me to pick it up. Nicole was also very helpful with financing. Danielle then showed us the ins and outs of our new amazing new car. It was so surprising to have such a pleasant and stress free experience. We got exactly what we wanted and love our new car. We will definitely return to this dealership in the future if this is how it can be.

JT

Judy T.

13 de ago. de 2013

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Andy was very helpful in deciding which car works best for us and our budget. We are very satisfied with our purchase. I would recommend Haddad Subaru to anyone looking for a great buying experience!

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SRosea87

9 de ago. de 2013

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Mike and Dan in service are the best! They went above and beyond for me today and I am so grateful! Was able to get the front brakes on my Honda replaced without spending a fortune!

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TR9

6 de ago. de 2013

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Danielle was extremely professional in negotiating the sale and provided a superior level of customer service. Danielle went above and beyond the usual car dealer experience, meaning that she walked our transaction through each step of the process, and expedited the process to fit our timeline.

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bschuman

6 de ago. de 2013

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We located the car on Autotrader.com. It was as-advertised and in great condition. Danielle was very responsive to our initial email inquiry and flexible in scheduling an appointment that worked for us. From the minute we walked into the showroom, her warm and friendly personality put us at ease. She worked with us to reach a fair agreement for both parties. Within 2 hours of arriving at the dealership to test drive the car, all the paperwork was complete and we were on our way.The car was prepared and ready for pickup as promised the following Monday. Danielle took the time to review every feature on the car and ensured that everything was in working order. She even took the time to set up the blue tooth connection. Danielle was terrific to work with before, during and after the sale was made. She made the car buying experience very enjoyable. We will definitely recommend this dealership to friends and family.

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kambrosio

5 de ago. de 2013

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Sean really went the extra mile to help us find the right car. Easy to reach by phone or email. Very considerate and hard working. Great experience, great selection, great price.

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Blynn83

1 de ago. de 2013

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I had a great experience at Haddad Subaru! Shawn was very friendly. I would definitely recommend him to others! He helped me find a great car within my price range!

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mpkendall

31 de jul. de 2013

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This dealership contacted me immediately regarding my needs, provided a great price and worked hard to simplify the purchase. They consistently communicated effectively and followed through on all promises made. When I described my experience and price to other dealers, they were surprised. I hope any future needs I have are met as efficiently. The man who delivered the vehicle (Tim) was excellent - he took care of all the red tape and ensured that I was satisfied.Using this website was my only dissatisfaction with the process.

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rahearn

30 de jul. de 2013

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I had a terrific experience buying a new 2013 Outback from Haddad Subaru. I dealt with Danielle Delaney, Haddad's internet sales representative, and she delivered on a no hassle and straight forward transaction. After settling on a car and price via the internet, there were no surprises when I went to test drive it and sign the paperwork. And when I picked up the car to drive home, Danielle provided a lot of help in getting me acclimated to the many features of the Outback that I was unfamiliar with. In short, I would recommend Haddad Subaru and Danielle Delaney to everyone without any reservations.

AC

Alex C.

28 de jul. de 2013

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Stopped in to compare Subaru to my usual choice, Toyota. I was impressed by the design and pricing but more so by the excellent, no pressure service and knowledge of the salesman that helped me that day. Thanks Andy Cavanaugh... when I'm ready I will definitely be back!

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dee

28 de jul. de 2013

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Buying a used car can be hassle, but Jimi quickly put me at ease, listened first and advised second. The car suits my needs and budget nicely.

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jmunemo

23 de jul. de 2013

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We were very happy with our experience at Haddad Subaru. Shawn came out to meet us in the parking lot, asked our price range, and then showed us only the cars that fit within it. He was knowledgeable and friendly, and within a few minutes we had found the car for us. When we returned to make the purchase, Chris was there to meet us and get our paperwork for a loan started, and he handled everything beautifully. We were very pleased with the terms of the loan and warrantee that Chris found for us. And most of all, we were pleasantly surprised to be driving home in our new (to us) car within a few hours. While I waited, I was able to get work done, thanks to the wi-fi in the waiting area. I was delighted with the process from start to finish, and would recommend Haddad Subaru (and indeed already have) to my friends.

JA

John, a father

19 de jul. de 2013

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On July 1, I accompanied my daughter in search of a great used vehicle--her 1st. She researched dealers near Stockbridge--we visited 3 in Pittsfield. She was a bit nervous (we've all heard "used car" stories--). The walk-around, test-drive & follow-up discussions were clear, unpressured, straightforward, informative. The old days of questionable "negotiations" has been discarded by this dealer. My daughter found a car she feels great about--me too--in very condition and at a price better than we thought possible. Huge thanks to Jesse Mole, our salesman, and Chris Kramek, the sales manager for a very positive experience.

MJ

Marty Jonas

17 de jul. de 2013

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Mike has been my "go to" man since I purchased, in April, 2010, my brand new Subaru Legacy. Mike is the perfect "professional professional" Mike knows his job thoroughly and he very effeciently goes about doing it. If you have any questions, doubts or need any kind of information, Mike doesn't just give you an answer, he gives you the correct answer. I have given the "care and feeding" of my car to Mike. His past performance has proven to me to be the safest and most economical way to care for my car in the long run. Proof: I have never had to have a repair yet! The down side of that is I don't get to see Mike and his wonderful "helpers" often enough, only when I bring the car for its scheduled maintenance. When the work is done and I leave Mike's Subaru (after all, to me he is Haddad Subaru) I never have second thoughts, second guessing, quams, or worry that the job isn't done EXACTLY right which is my way and the Subaru way.

RG

Rebecca Garcia

16 de jul. de 2013

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Had a great experience with Shawn Roy-- professional, kind, definite people person. Transactions were seamless and quick. Did it at lunchtime, had the vehicle at 5 pm. Totally no hassle. I'd buy from Shawn again and recommend him to others.

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Jesse

10 de jul. de 2013

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I was in the market for a mid size SUV and found a Pathfinder in great shape at Haddad Subaru in Pittsfield MA. It was a no hassle buying experience and would recommend them to anyone in the market for a car! The sales manager Chris and the Sales staff were a big help in helping me through the typically stressful process of buying a car. Five star dealership!

JE

J. Ertl

8 de jul. de 2013

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Great overall experience. Love my new orange Crosstrek. Salesman Shawn did everything to get me exactly what I wanted! Loan manager Chris is very knowledgeable and got me to a reasonable payment. Couldn't ask for a better experience!

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Becky

8 de jul. de 2013

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I went to Haddad Subaru not knowing what I wanted to buy, or even if I was going to! Shawn met me outside with a smile. He was extremely friendly and helpful. Even though it was almost 4 on a Sunday, he found and let me test drive a few cars that were within my price range. I ended up with a great deal on a 2010 Subaru Legacy! Shawn was not pushy even though he had to stay after the store closed. I would definitely recommend Shawn at Haddad Subaru to anyone!

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Mbd1117

17 de jun. de 2013

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There are no words to describe how bad my experience with Haddad Subaru was. I know that at least 3 of the people I worked with are no longer with the dealership so may be things have since changed for the better, but when I went several months ago I had the worst car buying experience in my life. Every single step from the moment I walked in went absolutely poor. I was told that the dealership could not provide me a loan (I have excellent credit). I drove the hour ride home upset, only to be contacted the following morning to be advised they could get me a loan. Then I drove the hour ride back to sign for the loan, only to find out I couldn't take the car because the title wasn't in yet. Also, the monthly payment I had been given mysteriously went up when I got there to sign. I was told the dealership would not pay for the $400 fee to certify the car, and when I threatened to walk away, they then paid for it. I then had to wait 2 weeks before picking up my car, waiting for the title to come in. Then, because the title didn't come in when they expected, they tried to make me eat the $120 of interest accrued on my loan payoff. Umm no. Last, but not least, after having the vehicle 6 months, I realized my certified vehicle paperwork had not come to me. I contacted Subaru and found out that the dealership never submitted it. It took Subaru corporation many weeks to get the dealership to respond and submit the information needed to finally send me the certification. Never again Haddad...never again.

NI

Not Impressed

11 de jun. de 2013

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I told Danielle I was interested in a used vehicle and offered to put a deposit on it as I was going to see it the following weekend (coming in from out of state). I was told just make the appointment and see you then. No problem. Two days before my appointment I emailed Danielle to see if the car was still available as it was no longer listed online. I didn't receive a reply from Danielle, internet sales manager, but rather another salesman who asked what I was looking for even though I had forwarded the original email with the vehicle listing. I repeated my request and I was told that car was sold and he included a sad face :( Lesson learned, don't waste time with Haddad Subaru :(

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ntcjaf

10 de jun. de 2013

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Fabulous all around experience! Bill was knowledgeable and enthusiastic. He was supportive during the whole process and went out of his way to help us in any way he could. He even drove to West Hartford to give us some paperwork. When we picked up the car, Bill was very helpful as well.

SN

Safe New Car

10 de jun. de 2013

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Seamless buying experience. All around helpful and knowledgeable. Great customer service.

7

715FS8

25 de may. de 2013

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Very pleasant staff. Quick service. Always accept discount coupons. Transportation provided while service is being performed. Questions are always answered or researched when required. Definitely recommended.

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Steve

25 de may. de 2013

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From the moment I walked into the dealership until I drove away, I was impressed with the customer-focused culture of this dealership. The showroom was clean and the salesfolk were alert and respectful. I've bought dozens of cars over the years and my experience with Haddad left me happy with my purchase and comfortable with recommending the Subaru dealership to anyone looking for a new or used car. I especially liked the careful balance of attentivness the salesfolk have developed. Not aloof and not intrusive. Just right! Lastly, the final negotiation and paperwork was quick and easy to understand (thanks Chris Kramek!). I got a great deal and my car is everything I was looking for!

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Tess

23 de may. de 2013

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I had very little time to go car shopping but Danielle at Haddad Subaru was great with meeting me in the late afternoon and Saturday mornings and even helping me with handling an appointment for a mechanic to check it out. Danielle was great and so easy to work with and I love my new car!

CG

Craig Garver

15 de may. de 2013

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Danielle was very helpful, not so much Chris. I would by another car from Danielle

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Berkgal

15 de may. de 2013

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Jimi D.is a consummate sales professional.His attention to my needs and low pressure approach were greatly appreciated. This was not my first purchase from him and it will not be my last!

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Kasey

5 de may. de 2013

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Shawn Roy help me with buying my car. He wasn't pushy or tried to pressure me into buying the Honda. Even when they screwed up with how many miles where on the car they still fixed it for me.

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katzy2

16 de abr. de 2013

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The process wasnt the smoothest, whether that was due to distance, we are 200 miles away, or not, the end result is we got a beautiful car at a great price!

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Rick573

15 de abr. de 2013

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Just purchased a 2014 Forrester. We have been waiting for it to come out for a number of months. I absolutely love the car and have found every aspect of the purchase pleasant and stress free. Jimi D our salesperson was extremely informative and supportive in the process. He was very resourceful--there when we needed him for information and also anticipating our needs offering help even before we asked-- all with no pressure. I also appreciate the time he took to explain the numerous changes and upgrades that we had to our previous car. It has made these first 130 miles pure pleasure. We had pre-approved credit for an excellent rate and they were able to beat it. Well done!!

MC

Marjorie Cohan

11 de abr. de 2013

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There is no talking down, fasting talking and haggling.that woman often experience when purchasing a car. Jimi knows he has a good product and can speak with pride, knowledge and years of experience. He answers the questions before you ask because he knows what the customer wants. His prompt attention and ability to take care of things quickly made this a simple and easy process. I would definitely refer my friends.

PC

Paul C

10 de abr. de 2013

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I am used to going back and fourth from my trade value to the price of the car i want to buy until i just give up and buy. Never do i get that warm and fuzzy feeling like the sales staff cares about the car i will be driving for the next 5 years. This is my second subaru and Andy made it such a great and easy process. Chris Kramek the sales manager also helped us with a direct communication on the numbers. Nicole Coggins the finance manager found us the best rates and explained all of our options very well. Thanks to Haddad's for my certified Outback. I will be recommending them to anyone who needs a vehicle.

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Jon Avery

10 de abr. de 2013

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I recently leased a 2013 Impreza from Haddad Subaru. It was a amazing experience to work with Dannielle. She provided me with just the car I wanted and they were able to work out payments that were right were I needed them to be. The whole experience was a great joy and it never felt like I was being sold a car but just simply following the suggestions of an expert in the vehicle I was interested in. I will be going back when my lease is done for another one as this was a amazing treat to be able to work with people that were that good at what they do. If you have the chance to work with the Haddad Subaru team I'd highly recommend you do.

JS

Jonathan Sutherland

9 de abr. de 2013

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I wrote a review of Haddad Subaru earlier (the really long one). Since then, we have had our oil changed. Along with the oil change, we had them check out our seat belt problem (long story short it appeared the rear belt buckles were in the wrong positions, see below for more detail) and we also had the free detailing done they said they would do for us. They generously gave this to us as an apology for the belt buckle problem. Well, when our Forester went in today the mechanic checked our rear seat belts, and there was no issue. The recall they performed was done so the seat belt buckles would be the way they are (vertices of one another). The recall they did was done correctly. I was ignorant and didn't even think to check if they were supposed to be that way. (I thought because it was a nuisance that they must have done it incorrectly.) So, Haddad Subaru changed our oil, did the 45,000 mile inspection, and completely detailed our car-all at no cost to us! I owe Haddad Subaru an apology for wasting their time and money on our no-existent belt buckle recall problem. They have been nothing but polite and generous to us. Our car looks fantastic now! As I said in my past review, the buying experience was fairly easy, the salesmen were polite to us (as others have said, always holding the door), and the dealership was clean, and looked new. The quality of their new and used cars is excellent. My past review was overly critical and I now fully appreciate how dedicated their sales and service teams are. I highly recommend Haddad Subaru to all and will to any family or friends that are looking for a new or used car. Overall, Haddad Subaru is an excellent local dealer who cares about getting the job done right and about their customers' satisfaction. Thank you!

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FM

9 de abr. de 2013

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I recently purchased a 2014 Forester from Haddad Subary. My wife wanted a particular color and features which were not available at the dealer. Less than an hour after I walked in the door, Bill Ellsworth had located and reserved the car we wanted at another dealer in Rhode Island. He then drove out the same day to pick it up and bring it back -- almost 300 miles round trip. That's hard to beat for dedication, but he also won me over with his friendliness and enthusiasm throughout, and with his patient and thorough explanations of our new car's features. Buying a car is always a stressful experience, but Bill and the rest of the staff at Haddad managed to make it more enjoyable for us this time.

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Sherrie ellsworth

4 de abr. de 2013

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I noticed a cat i was interested in contacted them Immediately and has all my questions answered within Minutes. They were all very pleasant and knowledgeable And made me feel right at home when i came Into the dealership! Thanks again for all your help. I coulndt have done it without you!

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Martha L.

4 de abr. de 2013

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I recently decided that a 2013 Subaru Impreza was the car for me as it has great reviews. AWD and a 36 MPG average on the highway. My salesperson, William Ellsworth, steered me towards the All Weather Package, which I LOVE and would have regretted not buying. He made the process a breeze and fun. I get fantastic gas milage, I have heated seats! Buy a Subaru, it is an awesome car. Go to Haddad and ask for William. Martha L

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ATH

4 de abr. de 2013

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I was looking to get out of the car i already had, the miles were high, it was falling apart and still owed alot on the loan.... I wanted an all wheel vehicle because I live in the berkshires. My salesman Bill went above and beyond finding me a vehicle that i could afford with including my rollover from my other vehcle... My situation was very difficult and probably annoying. The staff there treated me good, worked hard at getting me into a different car that I love. I havent had any issues with my purchase. I have actually sent people to this dealership and would still recommend it..... Love my car its everything i wanted.... Thanks again

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KJ

4 de abr. de 2013

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I was looking to trade in my 2005 Infiniti (which I loved but needed to many repairs). I stopped by Haddad's and was immediately greet by Mr. Bill Ellsworth. I told him that I was hesitant to get rid of the Infiniti because I didn't think that any other car would be comparable to it. He was eager to show me the 2011 Subaru Impreza. Once I test drove it I knew that was the car for me. Mr. Ellsworth took care of everything and made the whole experience very pleasant. I still love this car as much as I did the day I bought it. I would recommend this dealership to anybody and don't forget to ask for Mr. Ellsworth.

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Veteran fan

4 de abr. de 2013

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I have purchased 4 new cars in the past 8 years, and I have to say that this experience surpasses them all. The staff was excellent and they made m feel like I was part of the family. The door was always being held open for me and everyone had a smile on their face. The salesmen that I worked with was a little intimidating at first, but within a few minutes, the two of us were bantering like we were the best of friends. The entire purchase process was seamless. It's a shame that the process is over, I have the urge to go back and just hang out with the sales team. They were alot of fun. I have already recommended Haddad Subaru to my friends. I am definitely going to buy my next Subaru from them.

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John J.

3 de abr. de 2013

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I have purchased 4 new cars in the past 8 years, and I have to say that this experience surpasses them all. The staff was excellent and they made m feel like I was part of the family. The door was always being held open for me and everyone had a smile on their face. The salesmen that I worked with was a little intimidating at first, but within a few minutes, the two of us were bantering like we were the best of friends. The entire purchase process was seamless. It's a shame that the process is over, I have the urge to go back and just hang out with the sales team. They were alot of fun. I have already recommended Haddad Subaru to my friends. I am definitely going to buy my next Subaru from them.

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palmtreestreettaco

18 de mar. de 2013

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Love my new 2013 Impreza Hatchback. Initially I was set on buying the base model with no extras. The sales person, Bill Ellsworth, suggested I drive an Impreza with the All-Weather Package. This package has alloy wheels and all weather tires, and sure enough the ride was smoother that the non-alloy wheel car I first drove. The package also has heated seats, side mirrors and deicing wiper blades. I am really happy that Bill steered me in that direction and I am thrilled with my car! Bill was great to work with and the whole process was enjoyable. If you want to buy a Subaru, go to Haddad's and ask for Bill Ellsworth.

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Kristn174

1 de feb. de 2013

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Bill was great and very accommodating! Would definitely come back to do business with him again! Awesome experience. Thank you for all you did for me!

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Ediemess

5 de ene. de 2013

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My experience w/ Haddad Subaru was easy and stress-free. The sales rep, Billy made me feel comfortable and made my selection and purchase go smoothly. I felt that I had negotiated well and the Dealership was very fair. I feel that I received a good deal and was treated with respect. At this time I would recommend this dealership and I am very happy w/ my new Subaru.

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pamelaleo

14 de dic. de 2012

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You know we went to get our car services, it was fast, but the service manager needs to be a little more customer service orintated. I found him to be very cold. The service manager that was at this office before was GREAT!!

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nycrimlaw

20 de nov. de 2012

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We were warmly welcomed the minute we walked in the door. First we were helped by a young man named Shawn and then Billy assisted us. We were treated with respect and had an excellent discussion about the car. Our price negotiations went very well and we got an excellent deal on our lease.

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geerhead2

1 de nov. de 2012

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Michael Bonak goes above and beyond in making me feel welcome and that my Subaru is in the best possible hands for service. Being a woman this is not my area of expertise and I am grateful Michael takes the time to explain everything in ways I can understand. My car is finished when promised and always in a timely manner. I am informed on upcoming services that my vehicle will require and feel he takes a personal interest in keeping my car well maintained so I will have many years of service from my Subaru.

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Mary56

24 de oct. de 2012

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I brought my Subaru Forester in for a major repair after a car accident and they returned it to me filthy, with grease on the white seats and molding. I complained and they could care less. I would never go back. Then a few weeks later, after giving them a negative review on a survey I received from Subaru, Haddad Subaru told me to never come back to them. They actually told me my review "hurt" them and I was not welcome. I can only imagine how many people they have treated this way.

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lealla

21 de oct. de 2012

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I want to thank the team we dealt with on 10/18/12. You are great at what you do! Bill Pikula for giving us a great salesman in Billy Ellsworth. Billy is professional,knows his stuff, and made our buying a new car fun with no pressure and is so easy to talk to you feel like your talking to a friend. Thanks again guys, you rock!

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Floyd09

15 de oct. de 2012

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Working with William was a great experience and not awkward. The knowledge he had of what I wanted was amazing and I found it different from past experiences. I would recommend William and Haddads to anyone I know looking for a nice vehicle for a great price with the best salesman out there. Just want to thank William for finding my legacy and Josh for the price he worked out. great team!

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dreabean

12 de oct. de 2012

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This was my first time buying a car. Billy was very helpful, easy going, and answered all of my questions without making me feel silly for having to ask them. He was engaging and fun to talk to. Buying a new car was so much easier with him around! Five stars.

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marybd1999

12 de oct. de 2012

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Danielle Delaney was fantastic to work with. She has a sincere desire to help you get into the vehicle you love! We had many emails back and forth and she was very helpful and responded quickly. I had over an hour drive to get to the dealership, and Danielle stayed late in order to accomodate my schedule. In addition, the Sales Manager Josh was also fantastic to work with. He was able to get me a great interest rate and great deal on my vehicle. Both Danielle and Josh were very personable and down to Earth people. I would highly recommend this dealership based upon my positive experience working with these two individuals.

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rubiconexplorer

6 de sep. de 2012

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My experience with Billy Ellsworth at Haddad Subaru was exceptional. I particularly appreciated Billy's laid-back, friendly style and the fact that he did not attempt the classic hard sell and was not pushy about buying. Thanks Billy!

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johntomlinson

27 de ago. de 2012

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I was trying to remember - I think this is the 11th time I was buying a car from a car dealer. I know it was the 5th time I was buying a new car. The point being that I have met and dealt with a few car dealers - Billy Ellsworth is the nicest one that I have come across. Got me the car I wanted. Got me a good price (is the price ever low enough?) and was fantastic on the follow through on getting all the details ironed out correctly. He took care of several back and forth calls to my insurance company that seemed to be hell bent on messing up the paperwork. He was much more patient with them then I was. And he made sure that the car was pristine and ready for me to pick it up on schedule. Thank you Billy, I sure hope you are there the next time I look to buy a car.

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abiah1

19 de ago. de 2012

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Billy Ellsworth is a great salesman. He took the time to find the perfect car for my family. He spent months with me until we found the perfect fit for us. There was no pressure, and we are thrilled with our new car. Nicole Coggins the finance manager, and Josh Pavey the sales manager realy worked hard to get us the best financing possible. We will always be going back here for our cars in the future.

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saltydavid

17 de ago. de 2012

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Awesome services by the staff at this site! It is amazing how much better the service was at this site compared to the service at Haddad Hyundai!

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Jill_nancyx92

2 de ago. de 2012

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Billy Ellsworth is the best car salesman I have ever worked with. I will go back to him for the rest of my life. Him and the team down at haddads Subaru are the best. Billy found me the perfect car that fit all my needs. Also josh Pavey the sales manager was the best. He gave me a great deal. I recommend this dealer to anyone

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ispiewak

23 de jul. de 2012

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Availability of convenient appointment times as well as timeliness of work completed is very good for my work schedule. I would like to have my car washed when I have (an expensive) maintenance done...when I owned a BMW, that service was complementary!

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AMS4

18 de jul. de 2012

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For my first new car purchase I could not of had a better experience. Jimi Diangelis was extremely helpful and really worked with me to get me the car I wanted and at a great price. I had an amazing overall experience!

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StefC12

14 de jul. de 2012

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I went to the dealership just browsing and Billy was able to find me a car I loved and helped to put it at a price I could work with. I am very happy with my new car and loved the customer service I received while there! He was very friendly and really tried to help me get the best deal.

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Lucky82

14 de jul. de 2012

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I went to Haddad for a used car. I am very picky when it comes to purchasing a car and Bill Ellsworth focused on all the details I wanted in a used car and after two cars he found me the perfect one! He didn't just put me in any car he took the time to find a few that he thought fit me and my budget. I am absolutely in love with this car and he gave me a deal I could not have gotten without his help. I highly recommend seeing him for a new or used vehicle. I met other staff there and they all were extremely friendly as well and I would recommend anybody to go see Bill at Haddad Subaru.

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booboo38

12 de jul. de 2012

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We just bought a 2012 Subaru Forester from Haddad Subaru. Billy Ellsworth was our sales representative. Although new at his job, Billy was very professional and friendly and delivered our car on a timely basis. We believe that he has a bright future as an automobile salesman.

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Awarshaw

21 de jun. de 2012

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Mike Bonak in the Service Department makes visit to the dealership for maintenance a pleasure. He knows how to solve problems, makes sure the work is done in a timely fashion, and overall is just a very nice guy. He's the kind of person I would trust I would trust to buy a car from! (But he doesn't sell them, he takes care of them).

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boily

13 de jun. de 2012

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This is my third Outback that I have leased from this dealership. The experience has been very satisfying. I have all my servicing done at this dealership. They get the job done very well.I have never had a serious issue.

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Jimmyred

8 de jun. de 2012

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I had a great experiance buying my first new car dean went above and beyond to get me the car that I wanted. I would recommend them to everyone

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juniorsik

7 de jun. de 2012

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I drove up from Connecticut to purchase my new 2012 Outback from Haddad Subaru. I went online and found this dealership to be the most competitive to get my business. I received a great price , got the car that I wanted and had a hassle free buying experience. The online sales rep, Danielle Delaney is very professional and a real pleasure to do business with. By the way, the 2012 Outback is awesome. I'm a first time Subaru buyer and I'm really impressed.

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alexjohn

7 de jun. de 2012

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Dean was very helpful. I never owned a Subarua before. I love it. He was very friendly and not pushie.Its important to have a salesman that will listenand answere all your questions. I would reccomend Dean again. Thank you. Gail Launt

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Heslin

7 de jun. de 2012

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I found the car online, was immediately contacted by the dealer, I made an appt and was in the next day and purchased the car the following day. Danielle was extremely helpful, friendly and enthusiastic. I typically hate buying cars due to the price haggle. This was painless, I got a great trade price on my vehicle and was treated with respect (unusual for a woman buying a car!) I would recommend this dealership to friends and family.

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wwestonh

7 de jun. de 2012

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Danielle was great especially as the internet sales manager. Because of my schedule and business, it was very convenient to conduct nearly all of our communications via email. Moreover, she was able to track down the car I wanted which was very limited in Massachusetts and throughout the country. This is my second Subaru from Haddad and I'll be writing here again for my third.

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mandaon29

6 de jun. de 2012

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Billy made the uncomfortable feeling of purchasing a new car comfortable and easy. He went above and beyond by filling my gas tank and putting an extra shine on my new car. He treated me as if i was family. Haddad Subaru was a great place to purchase a vehicle and i will be back in the future.

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Tiffany71407

6 de jun. de 2012

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Our visit to Haddad Subaru was great. Danielle Delaney was very patient with our needs. There was a certain color and items that we wanted in the car and she made it happen in very good time. I would recommend her to everyone who wants to buy a Subaru.

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Chris Plankey

6 de jun. de 2012

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I needed a vehicle since my vehicle was totaled in an accident. I had heard good things about the dealership on East Street in Pittsfield. I was impressed with the quality of Subaru and their reputation for customer service. I was not disappointed. They took very good care of me. I was happy when I called early on the day I was to pick up my new Outback and they said it's ready to pick up anytime. They went through the most important features with me and answered all of my questions. Very friendly staff. Professional and yet, not pushy in the least.

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bribearxo

6 de jun. de 2012

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I had a great experience working with Billy Ellsworth. He made it incredibly easy and hassle free. I know many people who have bought vehicles from Haddad Subaru and were very happy with their experience as well. Haddad gave me the best trade in value. Within an hour or so later i drove off the lot in my 2009 subaru forester. I still love my car as much as i did the day i bought it. I could'nt be happier with my purchase. I would recommend Haddad Subaru to anyone.

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amandatrue

6 de jun. de 2012

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i recieved exellant custumer service from William Ellsworth..... he got me into a car i love and went above and beyond along with co-worker Josh Pavey.... i would reccomend this dealership and William Ellsworth to another person......thanks again.....

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JAllessio

6 de jun. de 2012

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I would and have recommended this dealership. I was very satisfied with my experience. I was unsure what vehicle I wanted to purchase when I arrived and my salesman went out of his way to help me decide what was the perfect fit for my needs and my payment. The price of my vehicle was advertised at a lower cost elsewhere and I was given the same price along with a good value on my trade-in. The whole process was painless and I felt I was an appreciated customer. I recieved excellent, professional, and well informed advice and I felt confident I made the right choice in choosing Haddad Subaru.

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HAPPYCONSUMER2012

6 de jun. de 2012

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William Ellsworth was a very friendly and knowledgeable sales person. He made this experience quick and painless. I did not feel pressured like I ususally do while car shopping. Since purchasing my 2011 Subaru Legacy, I have recommended both the Subaru brand and Haddad Dealership to many people including my members at my credit union. I will definitley purchase my next vehicle with Haddad Subaru.

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dylanspeaks

22 de may. de 2012

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I callled the dealer for pricing on an impreza. He told me they were having a special of $2000.00 off the list price and zero per cent financing. When we arrived at Haddad, we were told the price was wrong as was the interest rate. They agreed to sell us the car at the quoted price but would not give us the special interest rate. Then they offered us a super low price on my trade-in. I told them that at that price I would keep my old car as a spare. They refused to sell me the car unless I traded in my old car because they needed the additional profit from the trade to make up for the "low" price on the new car. We felt so bullied that we eventually agreed to the transaction. We were then sent to the finance guy. He tried to sell us an extended warranty which would have increased the $470 per monthh payment to $800. We declined any extras and were finally given the cost of financing the car. The next day,Sunday, the salesmanager and salesman called me up to ask me if I was going to rate them all tens on the Subaru Customer Service form. When I told him No! that we were unhappy with the way we were treated, he said then he would not sell us the car. Beware of transactions with Haddad.

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Becky Giumarra

16 de feb. de 2012

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First time buying a Subaru and dealing with Haddad. They gave us a great price on a 2012 Subaru Forester and a very fair price for our trade-in. Our sales person, Jesse was friendly, knowledgeable, and professional - no high pressure tactics here! The sales manager Bill gave us a very good deal overall and Chris obtained an awesome financing rate for us and handled all the paperwork in a timely manner. We will, without hesitation recommend Haddad to others and we look forward to driving our Subaru Forester.

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bepro

20 de ene. de 2012

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Horrible prices and service. They overcharged me by hundreds on repair work compared to the same service at Steve Lewis Subaru. And they could care less, it seems, when offered the chance to match the price of a competitor.

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jiminycricket

31 de dic. de 2011

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After one email and two voice mails, no one saw fit to call me. Too bad, too. I had decided on the car (2012 Impreza), had no preference for color, was willing to buy it sight-unseen without a test drive, and was paying in cash. I sent an email to another dealer who called me in less than two hours. Guess who got my business? If Haddad is that cavalier about sales, I can only imagine what their service department is like. I will also have my new car serviced elsewhere. I believe in supporting local businesses, and do so whenever possible, but not at the expense of service. Pittsfield in general seems to be plagued with an apathetic attitude toward service of all kinds. Something in the water, perhaps.

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ccampoli

25 de oct. de 2011

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Went in looking for a new car. Called first. They salesman met me, nice enough guy. I knew what I wanted and we sat down to talk abotu price. The experience was unlike any I'd been through. They gave me a number and that was it. It felt as though they put it out there like they were the only Subaru dealership in the world and I had to take it or leave it. As if they didn't need the business. The next dealership I went to I ended up buying a new 2012 Subaru (the same car). I could've easily done the same at Haddads but I did not feel they earned/cared about my business. After discussing this account with others, I have heard similar stories.

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jdaigle

30 de jul. de 2011

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It is no wonder people local to Pittsfield go to other dealerships.. Haddad treats a service visit as a "one time opportunity" to rip you off. Little do they realize that for each customer they do this to they lose that customer, and that customer lets other people know how bad they were treated. They will out of business soon with the reputation they have. I'm not going into the details, but I refuse to enter that dealership again even though I work less than a mile from it!

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pmcneil

9 de mar. de 2011

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Mary was great! She helped us get just what we needed at a fair price. I would, however, like to have seen much more professionalism and overall friendliness from the sales staff. As I waited for my oil change to be completed, I was subject to inappropriate conversations, plenty of cursing, and when I actually had questions about our next Subaru car- not very much help. I got the feeling I was inconveniencing the sales staff by waiting in their waiting room and especially by asking car sales related questions. A shame, as I am looking for the next Subaru dealership in western Mass to purchase our next car from. Looks like we'll avoid Haddad for sales, but stick with them for services. Again, Mary has been wonderful.

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articfoxjr

18 de feb. de 2011

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live in athens new york, could had gone to albany,kindson,rhinebeck,saratoga,catskill new york but made a trip to pittsfield, mass. for a new 2011 subaru outback limited i was glad i did. if you go their see josh he was a great young man. MADE A WONDERFUL DEAL. HOPE THE SERVICE IS JUST AS GOOD.

Además, Haddad Subaru of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de Haddad Subaru. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Haddad Subaru es definitivamente el mejor lugar para comprar autos usados ​​en línea.