Kim Heisler

1 de feb. de 2016

Always get quality service in efficient and timely manner.

Scott Srebinski

30 de ene. de 2016

My husband and I took both our vehicles into the dealership to get the works oil change. Instead of having sit and wait in the waiting room, Ron offered us to take one of their vehicles so txt we could go and get something to eat. That was just one of the many reason we keep coming back to Hagen. They are always looking how to make the customers experience better each visit.

Rebecca Walraven

25 de ene. de 2016

I needed service for a recall and along with that I had three other request and all were met with total satisfaction. The three request were seat belt extensions for two of our ford vehicles, a cargo net for the back of my vehicle but it wasn't the type I was looking for and asked to have my car wash. Great job!

Raymond Heemstra

22 de ene. de 2016

My experience at Hagen Ford was for a driver's side air bag replacement re: a recall for my Mustang. When I took the car in I was told it would take about an hour, so I decided to wait. In less than one-half hour I was informed that the job had been completed! One cannot expect more than that from the service department of any dealership. Well done and highly appreciated!!!!

Julie Decker

22 de ene. de 2016

Connie is always very pleasant, professional and friendly. I come in every 5 months for my oil change, tire rotation, etc. and as I woman I never feel intimidated or like I'm being taken advantage of like some places. I also love your rewards program! I tell everyone how great you guys are and how well you take care of me.

Jesse C

17 de ene. de 2016

Had purchased a used car model that is not normally on their lot. Shane Stikeleather made the buying experiance very easy.The car we purchased was traded in for a new car. The car had one owner and low miles for it's age.I had the car for just under one month when it would no longer start. The car needed to be serviced at another dealership, I contacted Hagen Ford and spoke with Phil White the used car manager. They were under no obligation to help,but they went above and beyond and helped with the repair cost!! We are very appreciative not only to Phil and Shane but also to the owners of Hagen Ford for their kindness and will definitely purchase from them in the future.

Kim Sachs

16 de ene. de 2016

Awesome, as always. I have full confidence in Hagen Ford's service department, and they never let me down.

John Cable

15 de ene. de 2016

Survey is pain in the butt!!!! All was wonderful at Hagens as always.

Thomas Tabor

14 de ene. de 2016

Hagen Ford has excellent customer service and the best products. Routine oil change for the Escape and complete check over. Very satisfied

James Meier

12 de ene. de 2016

I have always been pleased with the service on my 2000 F-150 and now my 2015 F-150.

Jennifer Ayers-Gould

12 de ene. de 2016

I've had no problems, always get great service and the people I deal with are very friendly.

Vicki Haney

11 de ene. de 2016

Great service,love my Edge,it gets great gas mileage,and handles great. Hagen Ford always makes the service appointment go smoothly, right down to saving me money on my service.

Ben Ritter

6 de ene. de 2016

I am really enjoying the new building project. It's pretty cool to see it taking a new form.

36 ford owner

6 de ene. de 2016

Very helpful in service department in doing my oil change and giving me a review of different tires . Prices were good and I appreciate Ron taking the time to go over this with me.

Margaret Gill

28 de dic. de 2015

I have a 2008 Ford Edge which was recalled because of fuel tank issues. As always, Hagen Ford staff was very courteous and helpful. I have purchased most of my Ford vehicles from Hagen Ford.

Kimberly Stein

28 de dic. de 2015

i saw the review of my car and I noticed something(the washer nozzle for windshield wiping) was broke. I would greatly appreciate it if they told me problems with my car. Maybe this would help with future service.

Scott Stewart

20 de dic. de 2015

Love dealing with Connie. She is so friendly professional.

Sue Ratkos

15 de dic. de 2015

Service on my Escape was quick. Did not wait long. Staff is always helpful and friendly.

Chester Montana

11 de dic. de 2015

I already filled out a survey--but was NOT happy over the fact that we left the car overnight and the next morning to pick it up. No---part not on truck - Pick up after noon, 2nd truck no part--car to stay overnight and we needed it to get business complete. Suggestion was to leave or drive it (but not over 30 miles on trips) WE DROVE IT Not once during that time was there any mention of taking a LOANer car... Friday Morning my wife Pam called and service personnal said they were not sure if loan car would be around, because so many were out. My wife was going to call Tom Hagen, however, she asked service personnal if it was ok to call the staff who sold us the car, they had no problem with that suggestion. She Called and had a car waiting for her. She dropped off the Edge and went on her business and at 4pm that day the Edge was ready. just a side NOTE: after all of that- the dealership could have cleaned inside and washed out, just as a jester for all the delays and slight problems... Mr. CJ Montana Mrs. Pam Montana

Rebecca Reimann

7 de dic. de 2015

Everyone was very helpful and the visit was just fine.

Debra Russell

4 de dic. de 2015

I purchase a 2016 Escape. Easy transfer of vehicle. Wonderful experience

Russ

4 de dic. de 2015

Fast and courteous and clean,great service and will return

Jack Stikeleather

2 de dic. de 2015

Our experience at Hagen Ford was very positive. It was professional at every level. A nice touch when the owners stopped by for a Thank You for the purchase.

Donald Allabaugh

1 de dic. de 2015

I arrived a little early and service was done immediately and quickly.

David Scott

28 de nov. de 2015

Why I like Hagen Ford they treat you like family .They talk so you can understand what they are doing . or they will tell you if there is a area that need to be repair or replace

Mary Jane Cooper

18 de nov. de 2015

Ford c max. good little car. Connie and others pleasant, polite and helpful. Visit did not take as long as predicted. Thanks.

Paul Drzewicki

17 de nov. de 2015

great people especially - terry snyder -- very helpfull great price -- outstanding price an ride

Kathy Dolsen

17 de nov. de 2015

I brought my 2009 Mustang in for an oil change. I asked Connie to check and see if the tires need to be rotated. They needed rotation and it was performed along with the oil change.My vehicle was ready in no time at all!

Lois Andrzejewski

14 de nov. de 2015

Always very helpful and friendly....I have been going there for many years.

Nadine Bruzewski

12 de nov. de 2015

The service department tech Connie Myers went above and beyond to help me with my car needs.I will recommend the service at Hagen Ford to several family and friends.thank you, Nadine Bruzewski

Jeremy Mynderse

11 de nov. de 2015

I love coming to Hagen Ford for service. Everyone there is polite, friendly and trustworthy. Having worked with them I know the dealership is under honest management and I am always glad to see people I know when I come in. When I get my vehicle serviced I know it is in good hands.

Tom Bourassa

8 de nov. de 2015

Hagen ford service team is marvelous, I tell everyone I can about the extremely superior job that they do.

Joyce Cook

7 de nov. de 2015

I just can not say enough about the service staff especially Connie and Ron they were so helpful and accommodating even took my car to the chevy dealer for needed recall installations. Spectacular !!! Give them a raise

Brenda Peppel

4 de nov. de 2015

Hagen Ford staff were very friendly and met all my expectations.

Judy Fischhaber

31 de oct. de 2015

Your dealership is always helpful and efficient. When we looking for our explorer, they were able to find the exact one for us within a few hours.

David Scott

28 de oct. de 2015

keep up the good work an the great staff you have

Tim Kolb

23 de oct. de 2015

bought the car from out of town (Ohio) and had service done at your store and manager was very helpful and service done to satisfaction.

Kristine Milligan

16 de oct. de 2015

The sales team did a great job of helping me to order the features that were important to me. The service department is quick and efficient. They have always provided me with a loaner as I live far away from the dealership. I have been happy at Hagen Ford and you can tell as we have bought at least 8 vehicles from Hagen Ford and we will return the next time we are ready to get another vehicle.

Kim Sachs

13 de oct. de 2015

Friendly, efficient, quality service that I can always count on. Thanks so much!

David Cramton

7 de oct. de 2015

Got the car right in, did not take long at all, good job

George Wescott

28 de sep. de 2015

Extremely friendly and helpful. My service needs were met efficiently and accurately. I appreciate the comfortable atmosphere and everyone I encountered.

Mary Jane Cooper

24 de sep. de 2015

liked having a ride to meijer and pick up. driver very polite. ford cmax.

Gma Jo

23 de sep. de 2015

Everyone at Hagen Ford is amazing by all means. My sales man A.J. Ramirez, got me a great deal. He went above and beyond, with no pressure, to get me into the vehicle I wanted at a great price. I got top notch trade equity for my vehicle, and I left feeling like I got to know everyone at the dealership along the way. I highly recommend working with him, and the people at Hagen Ford. I am looking forward to the new remodel, as I will continue all of my shopping, and service needs at Hagen. I love my new explorer! Thank you so much!

Linda Madison

21 de sep. de 2015

Service was great as usual. Repairs were quick and when I had to wait for parts a car was given for use until it was done. Service staff were friendly .

Gary Brownrigg

19 de sep. de 2015

Terry Snyder is a great person. He helped me figure out what we wanted and I got it. I just bought my second car from him

Greg Holden

18 de sep. de 2015

Be back again,The service was great & woulkd ask for Brian Goss again,the one who sold me the car,He made the hole prosess easily

Shaena Fielder

18 de sep. de 2015

Had the best experience possible took very good care of me.

Emily Simbeck

17 de sep. de 2015

My experience was excellent. Everyone treated me with the upmost respect and was very helpful. Thank you Hagen Ford.

Joyce Cook

17 de sep. de 2015

the service staff is always to helpful and friendly. They make you feel like a friend. when I brought in my granddaughter's car in for an evaluation they gave me a loaner since I had multiple errands that day. On note: I love my expedition, had a number of them then changed to an Enclave last time. Big mistake, I'm back to an Expedition and to Hagan ford.

Michael Desjarlais

15 de sep. de 2015

our salesman,troy, was very helpful in the purchase of our new ford fusion. we have only had the car for a couple of weeks, but absolutely are loving it so far.

Anthony Forgash

15 de sep. de 2015

f150 del. was quick and service outstanding I could not asked for more

Christine Pitcher

13 de sep. de 2015

YOUR SERVICE CENTER IS ALWAYS FAST AND PROFESIONAL I CAN ALWAYS DEPEND ON YOUR SERVICETO BE CORRECT

Donna View

11 de sep. de 2015

everything has been fine every time I come there

Hannah Maine

17 de ago. de 2015

I Love the dealership from the owner on down. It is a small town dealer with big city knowledge.

Maureen Skornia

7 de ago. de 2015

Its the customer service that I like. They treat people like family. I like the personal feeling that I get when I walk in there. They do an excellent job in everything they do.I am glad that I bought a Ford. I would buy another one.

Ricke Eisenman

30 de jul. de 2015

They did an excellent job I would recommend them to everyone

Lorraine Grumbley

27 de jul. de 2015

The staff at Hagen Ford is always friendly and helpful. The number one reason we buy from Hagen is the service department. Ron, Connie and the staff are the best!

Larry Pretzer

27 de jul. de 2015

The services dept. was great. they kept me inform on the service work that was being done on my car. The people there are very friendly and know what the are doing to your to your car. I was pleased with them on the work they done.I would tell other folks about Hagen ford. The facility is very clean and they offer great snacks,coffee, and water.

Mary Zimmerman

17 de jul. de 2015

My car is a 2007 Ford Focus. It was purchased for my daughter in either late 2006 or sometime in 2007. It is a one-owner car, although in 2013 I took it over so now it's my car. I've been able to keep it in good working order and the over-all condition of car is said to be above average by staff in the service department of Hagen Ford. The staff is always helpful and I feel the service provided is excellent. I don't feel like I am being taken advantage or encouraged to authorize work or repairs that aren't necessary or part of scheduled maintenance as per the Ford Manual. Do I like my Focus? Not always. It's very outdated compared to the average car on the road today. It's tinny. It's very noisy and the radio is mediocre; however, it is above average when it comes to good mileage especially in the City where I live and excellent on the highway and for that reason I am keeping it for now. I

Angie Passage

15 de jul. de 2015

Love my 2014 convertible Mustang!! I love the comfortable drive and it's such a gem to drive ! Thank you for helping me find the right 1

Stewart Naiman

10 de jul. de 2015

All servicemen are polite and knowledgable. My needs were evaluated and taken care of in a timely fashion. Friendly atmosphere.

Richard Ball

10 de jul. de 2015

Love my F150, service has always been excellent and dealership is topnotch.

Kim Heisler

6 de jul. de 2015

I gave my lists of wants to Phil White and within 2 days he found me exactly what I wanted. Everyone at the dealership were friendly and helpful. They made the buying experience a positive.

Alice Gerard

2 de jul. de 2015

Always great service and customer friendly. Connie is great

Diane Studders

30 de jun. de 2015

I was completely satisfied. Everyone was helpful and friendly.

Dennis Hoyt

26 de jun. de 2015

Six vehicles, you need to have a company that takes care of you like Connie and Ron at Hagen Ford. They can usually get me in when I need the service done and the vehicle is ready to pick up before the end of the day. We rarely have to wait too long to get our vehicle back. Great job Hagens!

Kevin Battjes

23 de jun. de 2015

Routine oil change and tire rotation. Service was prompt, with no surprises. Special thanks to Connie for answering my questions about the AC on my truck.

Gary Lohr

19 de jun. de 2015

Had body work done and service. They coordinated it nicely and when my plans changed they were able to get it done sooner. Great job by all!

David Surath

19 de jun. de 2015

My experience at Hagen Ford was as usual, positive.I was given a loaner vehicle and my car was properly repaired.Ron has always been an outstanding representative for Hagen Ford in his service to me.

Lana Varner

16 de jun. de 2015

Was very pleased that you stand by your product. I will always buy a ford.

Janet Larocque

11 de jun. de 2015

I had my tires rotated and an oil change. Everything was completed in a timely manner.

Brenda Jammer

8 de jun. de 2015

I always receive excellent service from Hagen. Connie always meets her customers with a smile!

Susan Birch

2 de jun. de 2015

1st service on my 2015 Escape. Connie made sure I was well taken care of.

Kathy Dolsen

30 de may. de 2015

I was having "low tire pressure" on my 2014 Escape. I took it in and Service Manager, Ron, checked all tires. One tire was low, he put some air in the tire. I scheduled a service appointment and the tire had a nail in it and was repaired. I also had an oil change and tires rotated. I waited in the "customer friendly" waiting area and in no time at all my vehicle was ready. The service area, office staff and sales are always very friendly!

Pat F.

29 de may. de 2015

Your service always goes beyond my expectations. Not only is the problem explained in a way I can understand it, but the solution is accomplished in a very satisfactory and professional way. Great job, Ron, Connie and crew!

Raymond Heemstra

23 de may. de 2015

The guys that did the repair work on my Mustang are of the best! I don't know who did the bumping out of the fender, but in my mind he/they are artisans. When I looked at the area where the work was done I could not tell where it was that they worked. It looked like it just came from the factory. Many thanks to those guys, Hagen Ford has the best in the repair department. Everyone that I met in the bump shop were most friendly and helpful. No customer could ask for more. Ray Heemstra

John Nyquist

20 de may. de 2015

My car was totaled in an accident. After my rental car paid by my insurance company ran out, I set up a test drive at Hagen's just to start the process of looking for a new car. I found the one I wanted, and to my surprise, was able to take delivery the very same afternoon. Thanks for the great service.

David Cramton

13 de may. de 2015

There was no problems, hagen got me right in. And was done in about 30 Mins.

Daniel Belanger

12 de may. de 2015

I had some body work done for a dented rear door. The whole experience was exceptional from the first hello to the last good-bye. The repairs were fully explained before the start. I felt the estimate was based on doing a good job and watching my checkbook. Then the work was done as promised and they even saved me a few doolars. I am totally satisfied. The two young men managing the shop are to be commended.

Michelle Johnson

5 de may. de 2015

At Hagen Ford the service center is the BEST! Friendly, quick and great work!

Gary Szczepanski

22 de abr. de 2015

Your response to the recall notice was handled professionally and without any delays.

DrDonC

20 de abr. de 2015

Hagen Ford has been my one and only dealership for almost 25 years. While my leasing experience has always gone well, it is a once every three year event. Tom and Bob Hagen and their sales team are always ready to make my leasing experience a smooth one. On the other end, it is the service department that receives my attention every three to four months for regularly scheduled maintenance. I schedule my appointments and there is never any waiting. Things in the service department happen to my vehicle exactly the way Ron, Connie and the service team say they will happen. The entire Hagen Ford organization puts their attention on the customer. Ford's slogan may be "Quality is Job One," but at Hagen that extends to the relationships they work to build with their customers. The best sales team, the best service team, focus on making the customer Job One!

Erland Kivisto

18 de dic. de 2014

Did not wait long for them to complete service. I will continue to bring both Ford s there.

Charles Reder

18 de dic. de 2014

I had hail damage repaired at the body shop. They did a great job, and even detailed it inside and out.

Katherine Leja

23 de nov. de 2014

I always take my car to Hagen. Service is always fast and friendly.

Jeff Parks

20 de nov. de 2014

I only go to Hagen Ford for service on my Escape. Connie & the entire service staff, are fast, friendly, and most importantly, honest.

Kevin Battjes

20 de nov. de 2014

Service was excellent and staff was friendly and helpful and informative when it came to communicating how the car was looking at this scheduled service time. Although I had called in for an oil change upon arriving staff reminded me that it was time for a tire rotation which they did and were able to accommodate that need. Excellent service.

S B

19 de nov. de 2014

I came in because I had a bad experience at another dealer and needed a new vehicle. I was treated with respect and honesty.I appreicated the work that the salesperson and sales manager did in order to try to get me the best deal based on my situation.I love my new escape and I'll come to Hagen Ford again!

William Wentworth

15 de nov. de 2014

I thought your service was wonderful & they did a good job .My husband check at different Auto places & The Ford dealership was the best price . They were very helpful to us.thank you .

Raymond Heemstra

15 de nov. de 2014

If there is a better service department in Bay area I still have to find it!!! Not only does the service department do an excellent job on the car they service, they know each customer be name which makes every service visit a real pleasure.

Mary Cooley

14 de nov. de 2014

The staff as always was most helpful. I was a littl dismayed to learn that the initial repair could not be completed on the morning I brought it in because of the unavailability of getting the proper part for my older vehicle. But that is just how it is sometimes.

Emily Garlinghouse

12 de nov. de 2014

I woke up to a flat on my recently purchased Ford Escape. My husband pumped the tire back up enough to drive to the dealership, but we could see the nail. I drove in and saw friendly and helpful faces of Seth and Connie. I was on to my first meeting of the day within 10-15 min. Very relieved to have Hagon's support last Friday! Thank you!

Larry Pretzer

10 de nov. de 2014

The staff was great. service write up person took care of all my need. on the oil change and tire rotation. the only thing he did not fine in your system was I was to get three free oil changes. that was part of the deal went I got the new car. so hope that someone could please check on this. thankyou Larry Pretzer

Joyce Carrick

8 de nov. de 2014

Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Brenda Jammer

6 de nov. de 2014

Connie always meets you with a big smile. Friendly and very competent. She is able to explain everything at your level also!

Gordon Kimmerly

4 de nov. de 2014

Came in for an oil change...Scott/Connie were courteous, helpful, friendly, ... see y'all in 5,000 miles.

Martin Shawl

4 de nov. de 2014

The body shop people went above a beyond. Thanks. l

Sue Ratkos

1 de nov. de 2014

2013 escape Had fast appointment time and service

Gary Lohr

31 de oct. de 2014

Came in without an appointment and they got me right in. Very quick with service and everyone was very friendly. Very service oriented in the waiting room, also. For some reason could not get the wifi to work on my Ipad. Worked the last time I was in. Probably the Ipad.

CJ MONTANA

31 de oct. de 2014

great EVERYTHING that Hagen does is an experience in the field of automotive leadership and dealership

Angela Millward

30 de oct. de 2014

Your team is always so friendly and helpful. Connie of course and the gentleman that works next to her at the desk (sorry, forgot his name).Love the water and cookies in the waiting rooms. Great touch.

Robert Peterson

28 de oct. de 2014

F150 pickup. I was very satisfied thats why we coming back. The service department is so frienly and helpfull. The whole dealership is also freindly.

Glenn Cardinali

24 de oct. de 2014

I was taken care of very well. They gave me a ride to my appointment and then picked me up after. When I got back my truck was done within a very short period of time. The service personnel was very helpful and courteous.

Shelley Whitehead

23 de oct. de 2014

The service department is A1. I love my Flex and the team at Hagen checks it over even when I'm in for just a simple oil change. I love that they are proactive for my car car. Thanks Hagen Ford

Loria Ward

23 de oct. de 2014

A quick purchase when really needed a new second vehicle. Features and rebates explained well. Great job Hagen Ford! Love my new F150!

Ryan

21 de oct. de 2014

Service was adequate and timely. Second time buying at Hagen Ford.

Janet Larocque

17 de oct. de 2014

I dropped off the car and it was ready when it was suppose to be. Thank you for prompt service.

Michael Easlick

17 de oct. de 2014

Leased two 2014 Fords this year, buying experience was wonderful at Hagen. Unfortunately road debris on the highway required one of them to visit the body shop. Body shop team was just as friendly and very responsive to getting the job done right.

Joseph Reinke

17 de oct. de 2014

I took my vehicle in for service that I new I wanted done, some other work I wanted an estimate on. Scott called with the estimate like he said he would. The service was done in a timely manner. I am completely satisfied. Next time my car or my wife's needs service I will be taking it to Hagen. Good communication, timely response.

Susan Birch

16 de oct. de 2014

Repair to Escape tailgate latch. (Had the same problem with the previous Escape that we owned.) Connie arranged for me to have a loaner car. Vehicle was done sooner than expected.

James Griffiths

16 de oct. de 2014

Was just in for 70,000 mile service, and as usual I was very pleased. Work was done right, completedon schedule, and the price was exvellent. Bought my 2013 Ford CMAX here two years ago and I have to say, this is a dealership that does things right when it comes to customer care. Kudos to Connie and the service team.

Kim Sachs

15 de oct. de 2014

2011 E350. Excellent service as always. Friendly helpful staff. I am confident that my vehicles are always given the best service by Hagen Ford staff. Thanks so much.

Leanne Gauthier

15 de oct. de 2014

Terry Snider was a helpful, informed salesman and worked with me to choose the perfect car for me. Everyone at Hagen was friendly.

Christine Burzynski

15 de oct. de 2014

Service work completed on my vehicle was completed as promised and service department went above and beyond expectations.

Pamela Luchow

15 de oct. de 2014

The service staff is very helpful and friendly. We had an appointment and they got us right in and we were out of there in no time. Very nice to have the first oil change free!

June Villegas

14 de oct. de 2014

2003 Ford Taurus. Was seen for an oil leak. Leak seems to have been fixed. The staff were very helpful and explained situation. The service was good at the time of being needed. Have never had a complaint. The company always explains and never pushed any unnessary repairs. Hopefully won't need to come any additional repairs any time soon. As the pocket book can not handle at this time. Thank you.

Rena Madison

14 de oct. de 2014

the service person that waited on me was very polite and curtious

Kathy Dolsen

10 de oct. de 2014

The entire Hagen staff is awesome! They are there to serve the customer and have proved that time and time again.

Laura Hill

9 de oct. de 2014

The staff in service department were very professional,courteous and informative.

Susan Birch

5 de oct. de 2014

Just an oil change & new wipers. Connie always takes good care of me.

Katharine Guigelaar

3 de oct. de 2014

everyone very friendly and there were no surprises

Michael Pentkowski

3 de oct. de 2014

I bought a 2014 F-150, my fourth new Ford truck in a row. Service was great but thought they could have given me a little better deal than I got. I traded a 2012 F-150 that had 30,000 miles and was pretty much a brand new truck. I felt it was worth more than thay gave me. Other than that it was a good experience and I will go back. The staff was great to work with. Terry Snider sold me my last truck and my new one. He is always a joy to work with.

Elizabeth Schnettler

3 de oct. de 2014

I have a 2013 ford explorer. The service was great. Staff was excellent. Connie is terrific and you have a great employee. She made sure I was taken care of and let me know the status of my vehicle. I am glad she was there to help me find a rental car.

Kathy Dolsen

1 de oct. de 2014

Service is and always has been perfect. Hagen's service staff goes above and beyond to fix your problem without a long waiting period. Always very helpful!

Chris Pitcher

1 de oct. de 2014

your service center is always very friendly and helpfull

Dodgeman

13 de oct. de 2012

I was looking at a used Ford Fusion to buy from the dealer and told them what payment I would like to be around. The salesman told me we have something for you to come out and look at it. I went there and saw the vehicle and before we drove it asked the price of the vehicle. He told me he didn't know and would find out when we got back and they had appraised my trade in. We got back from the test drive and there were minor things wrong with the vehicle, the brakes were soft and the radio display didn't work. I mentioned it to him and he said he would have it looked at. He went and talked to the manager and came out with the price of the vehicle and trade in for my vehicle. The price was high for that vehicle and they were low balling me on my trade in. I told him I wasn't interested and he kept pushing saying what if I can get another 500 for your trade. I said no the car is not worth the price you're asking and I won't pay that for the vehicle. I prefer the prices marked or listed on the vehicle so I know where to start dealing when I go in. He said that was their sale price because they were having a tent sale and it was already marked down. The used car sales was also in the new car area which I didn't like either. Very small dealership with only 4-5 sales people and not a lot of vehicles to choose from.