Roderick

19 de sep. de 2016

Paul was very honest, fast and efficient. Answered any and all questions and provided us with great service.

soccer123

16 de sep. de 2016

I have always heard good thing about Honda car of McKinney. So I bought a Honda accord 2016 at Honda cars of McKinney. My salesman (Marlan) went above and beyond the call of duty. I was looking for a used car. Had one spotted fixing to do the paper work when Marlan said: Would you pay two thousand more for a 2016, Well of course. Marlan told me the interest rate. I said I could do better at my bank, He said hold on let me talk to finance maybe I can match your bank. Marlan came back with a lower rate then my bank. I told Marlan how much I wanted the payments to be. He got the payment lower. I was not pushed or pressured in any way. Great Experience! Way to go Honda Cars Of McKinney!

Stuart Jacobs

14 de sep. de 2016

This is the 20th car our family has bought from Honda Cars of McKinney and Harjit Athwal. Every time Harjit and Honda has made the buying experience a smooth and painless process! Thanks Harjit and Honda Cars of McKinney!

JustAnotherCarBuyer

13 de sep. de 2016

Honda Cars of McKinney is definitely not a place that I can personally recommend to anyone who is currently shopping for a Honda vehicle (or just about anything). Specifically, the New Car Sales Manager Jimmy Rogers - this is one of the few most dishonest person and unprofessional sales associate that I have ever met. Why/how did I pick this dealership to shop for a car? Luck or should I say misfortune... I have heard many good things about the Costco Auto Program from various individuals at work and family friends, so I decided to give it a go... Went to Costco Auto Program website entered my Costco membership information, made my car selection and located a nearby dealership that participates in this program - Honda Cars of McKinney. Super. The next day someone from the dealership called me and setup an appointment for the visit. So far so good...I took the printout with the authorization number from Costco website and went to the dealership... I was cordially met with a sales associate who passed me on to the Sales Manager Jimmy - this is when everything that I know and have heard about how the Costco Auto program supposed to work STOPS - Short of telling me that he wished that Costco never existed - he made his own rule of engagement - he tried many times to indoctrinate his own version of how the Costco Auto program works... You might think this is just hearsay, I was so taken by how unethical and unprofessional by his theatrical performance - I took pictures of the 'made-up' deals that Jimmy has put in front of me which, has not even a slight bit of resemblance to the process and the pre-negotiated pricing and discount per Costco Auto program. And the drama continues...So long story short, RUN!!! Lesson learned, please take my advice, save yourself from the trouble and your hard earned money from this nightmare, there are still plenty of good and honest Honda salespersons and dealerships out there in the DFW and neighboring areas which I have personally met, including whom I have bought my 2 previous Hondas from. OR until Honda Cars of McKinney figure out what to do with this one particularly unethical and unprofessional sales associate...

Katresa

9 de sep. de 2016

I have worked with Harjit for years! I have leased/purchased 5 cars from Honda Cars of McKinney. I can't imagine doing business anywhere else and would recommend Harjit and Honda Cars of McKinney to anyone.

mwilkin

1 de sep. de 2016

My salesman Harjit was Awesome! I wouldn't have bought my Honda if Harjit wasn't the salesperson that was helping me. He is honest and wants the customer to have the best deal. Harjit is very knowledgeable about Honda's. I would definitely go back and buy another car from Harjit

Tonym

20 de ago. de 2016

I hate buying a car at a dealership, but the people of Honda of McKinney made it a little less stressful. The salesman was honest with me and not high pressure. Even though I didn't get the price I was wanting, the management negociated until we came to an agreement.

fekovach

5 de ago. de 2016

Just had the driver side airbag replaced on my Fit. The passenger side airbag is still a safety hazard. Dealer returned the vehicle for our use until the passenger side airbag is received with instructions not use the front passenger space. Very awkward to use the car with this condition, furthermore we are a family of 5, so the joke in our family is who will take airbag shrapnel seat.Please see the news on Takata airbags, this is a serious issue.

JomyThomas

2 de ago. de 2016

Everything was going good until I saw the finance Consultent. Even if I had an awesome credit history, they gave me an interest rate of 3.15 saying different reasons.

JY

1 de ago. de 2016

This is my 4th Honda from this dealership and I would buy again from Honda Cars of McKinney. Such a pleasant easy experience and Harjit is the best car salesman I have ever dealt with!

coffee

31 de jul. de 2016

My salesman Harjit was FABULOUS. My daughter bought her car from him a year ago and was so pleased with her experience that I went right to him. He is very knowledgeable about Honda and very patiently explained everything I needed to know during my test drive. Everything went Excellently---until the wait for the finance man. If I did not really NEED vs want to get into a new car---I would have left. Then Finally I went into meet with Cory, everything started out fine, then he was VERY, VERY pushy. When he finally realized that NO, I was not getting an extended warranty, his whole demeanor changed, very matter-of-fact, not friendly at all. That was that.I actually bought an element many years ago, and a used acura from this dealership. Love my new CRV. So including my daughters car, this was 4th experience here.

lsamford

28 de jul. de 2016

I bought a car a few weeks ago from this dealership. My experience before buying the car was excellent, but when I needed to have a service done after the vehicle was purchased I could not get anyone to return a phone call. I have tried several times, but with no success...my suggestion is buy a car somewhere else...one that will continue to give you good service even after the purchase.

guccidean2

28 de jul. de 2016

The experience was awesome - a bit too long but definitely a good one ! Stan did an amazing job and took excellent care of me! A+

boramychap88

25 de jul. de 2016

because of all the people that work in this dealership are so nice to the customer and taking care of all the customer that came to this dealership

Lance Elliott

11 de jul. de 2016

We were grateful for all the effort the MJ put into making our purchase go smoothly. We have been Honda owners since my wife and I got married literally 23 years ago today. It is experiences like we had with MJ that will ensure we continue that Honda tradition.

Burnepenny

8 de jul. de 2016

I just bought a new accord and my salesman was Rodger Wolfe and he was incredible. I originally went in to get a used Honda and he got me into a new one for same payment. Everyone was great but Rodger went above and beyond in getting me my car. There was no pressure, it was all what I liked and could afford. I would recommend this dealership to all.

Someshwar Parate

6 de jul. de 2016

Ken, Tyler and Ron did outstanding job providing me all details and deal which I could not resist and ended up driving out with CR-V. thanks guys.

LA Lloyd

6 de jul. de 2016

Harjit Athwal did an outstanding job and my family will definitely be back in the future to get our 5th vehicle from Honda Cars of McKinney!!!

braves1993

5 de jul. de 2016

Harjit and staff did very well and did every thing they could to satisfy my needs. They cared about what I wanted and met expectations.

Yogesh Kandasami

2 de jul. de 2016

We went in search of a new Honda CR-V EX-L. The dealership did not have our color choice in their inventory and made honest effort to get one from within 50 mile radius. I trusted them and they made honest effort to fulfill our needs.

sandy1301

22 de jun. de 2016

We purchased a CR-V last night at Honda Cars of McKinney. Paul and Scott A. were great, no pressure men and we couldn't be happier. All vehicle purchases should be this easy.

DRichardson

20 de jun. de 2016

Dominic Inness was quite helpful in the process of our buying a car. He was patient and informative. Once we picked the (used) car we wanted, we pointed out several things that needed to be repaired and he made sure those things were taken care of promptly. When the car was ready, we were not able to pick it up and he and one of his associates dropped it off at our house. Great Service!

DB

14 de jun. de 2016

This was the most stress free, enjoyable car buying experience I could hope for. My salesman Paul was sincere and straight forward, as were the sales manager, John, and finance department. No tricks, no hassle. I'm thrilled with my new Honda and highly recommend this dealership.

HawteHonda

10 de jun. de 2016

I live in the area and will either drive to Frisco or wait to get service when I visit home 5 hours away just to avoid patronizing this dealership! They have such a revolving door of employees, good luck getting someone who likes theor job. I have given this dealership several years and several hundred dollars but am always dissatisfied with the outcome. I have had my car damaged by someone working here out of spite,and the most they said is we can repair your car. Nothing was even done or said to the employee which was still a lack of accountability to me. Initially, when you call the operator is extra nice which draws you in immediately but after every visit, 9 in total, there was an issue. I don't have time to explain every situation nor am I that petty but I will say, if you can manage to get to another dealership, do it and save yourself the headaches!

Trevon7

9 de jun. de 2016

Great customer service, the process took some time because of the bank, but overall, would definitely recommend to a friend or family member. Thank you guys

JeffCleve

3 de jun. de 2016

Absolute worst experience ever. I went to Honda of McKinney due to Auto Trader and my written offer for trade in on my truck. I arrive on a Saturday and was helped by Anthony who was more inclined to tell me about the exterior features and what the vehicle comes with than the actual important information. I had already told him that I was in the business and knew about the exterior features, but he continued to explain the things that did not matter to me. We test drove the vehicle and I explained what I wanted my payment to be and for how long. The sales manager came over with a payment that was 3 times what I was currently paying for my truck. I explained I have great credit and all the sales manager responded with was "this is for average credit we still can't get a deal." Two days later I received a call from another sales manager John Mahail who told me "he makes things happen." So I regretfully returned to the dealership to spend another 4 hours finally agreeing to a deal pending approval of my truck payoff (something that should have been done originally along with running my credit). When it came time to sign the document for payoff amount I told them I was not comfortable signing that since the payoff wasn't verified and I would have to pay out of pocket for the difference. John told me not to worry because we would make it happen if there was a difference. The next day when they called for my payoff it was 4K more than I originally was told by the finance company. When I called John back I asked him what else we could do to make the deal work since I had already invested so many hours into the dealership. He told me that he could make my payment $4 less for a 2016 Honda Civic LX with no dealer add-ons that he would have to wait for because they don't get them often. I told him I had my own finance company but he informed me I could not use them if I wanted to make a deal with them. After all the discussions and back and forth John informs me that my truck is being valued at 24K rather than the 26K that was given to me on the Saturday before and from AutoTrader. He told me if he had to he could pull some teeth and make it happen with the used car manager. After even more conversations and phone calls I found out that the payment would be higher and I would have to put down more money. I told him that I would have to go to another dealership in which his response was "call me when you can't get a deal." I'm writing this after driving home in my new 2016 vehicle that he told me I couldn't get. This was far and away the worst experience I have ever had at a dealership, and its people like John and dealerships like this that make people hate shopping for cars. Do not buy a car at this dealership. There are at least 10 other Honda dealers in the area and they all have nothing but bad things to say when you mention you were shopping for a car at Honda Of McKinney.

H204U

2 de jun. de 2016

I was shopping for a Honda Accord and went to several dealerships in my area and found out they were all pretty much the same price . and the trade allowance very close . That is till I went to Honda Cars of Mckinney . I needed help trying to dig my way out of a ton of negative equity and these Guys stepped up and beat all the other dealers by two K in trade value . Thanks to the Crew at Honda cars of Mckinney .

Siva

1 de jun. de 2016

Recently i went for transmission service, oil change and tire rotation services (they call A & B services). After service i was billed for all 3 services. While going out i simply checked my tires and they were not rotated all but charged me for that service. Since it is exterior parts, i could able to noticed and bring back to service managers. First they spoke to their crew, verified records and said to me tires were rotated. I asked to measure thread, after that they found out tires were not rotated and apologized to me and redo the service. But my point is Trust. Now i cannot trust them for some of interior services like transmission etc., because nature of work is interior, i will not know whether it is performed or not until some other tech bring it to my attention. If i take my vehicle to same dealer for any transmission problems, i am sure they will not admit the truth. May give different reasons. I escalated this issue to their GM i haven't heard anything yet on it. Any business important factor is Trust. Now i lost on them. It could happen for other customers as well. Beware.

amandaOSU

30 de may. de 2016

Employees were very helpful and knowledgeable. The process was efficient. They were great for this first time car buyer. Very nice facility and atmosphere at Honda.

Angela E.

29 de may. de 2016

We went to Honda Cars of McKinney looking for a first car for my 16 year old son. Jackie Williams in used cars was beyond awesome! He was so friendly, knowledgable and so easy to talk to. We didn't find anything on the lot that day, but he kept in touch with us and called when he had found a car for us. My son loved the 2012 Civic he showed us and we purchased it the same day. Seriously awesome salesman!! I have already told people I know to see him if they are looking for their next used car!!

Muhammad Tahir

17 de may. de 2016

Kamal helped me getting the perfect vehicle, really like the car. He provided excellent customer service and answered all my questions. He is very approachable and knowledgeable. I would recommend other people to get good deals and advice from him.

Chas

17 de may. de 2016

Harjit Athwal is a pleasure to deal with. This is the 3rd car he has sold to us over the last 15 years. He has also so a car to my parents. Harjit works hard to meet the needs of his customers.

David

16 de may. de 2016

Great service our salesman Chris was unbelivable, they hooked us up with a great car at a great price.

Nich01at5

28 de abr. de 2016

We actually want to give zero stars. we had to spend awful 5 hours in a hope that we complete the process of buying a car. Inefficient and completely hopeless finance manager shows up at the very end of the day and tells that he couldn't complete the process and asks to come back another day.I had a take a day off to honor their appointment time. we again wait another 3 hours at the store, nobody was even bothered to help us out.next morning that pathetic manager send an email asking us come again to complete the process.guess what he is not even in the store to see us.I don't even know how this guys are getting such good reviews.Please stay away from this dealer

Saad714

27 de abr. de 2016

Walked into Honda cars of McKinney interested in a pre owned car. I had up for trade my VERY USED 2009 Honda Civic with well over 200k on the dash. I was thinking to myself, "these guys are going to laugh at me". Very friendly and kind salesman Zia Paracha made my entire purchase very simple and easy. Zia took my car and quickly had it appraised and to my surprise I was offered a very fair value for my trade. We then test drive few cars and I settled with a 2013 Honda Accord sedan. Big step up from little civic. I will definitely be going back to Honda cars of McKinney for any future Honda purchases. I will recommend all my family and friends to visit Zia Paracha at Honda cars of McKinney. Professionalism and knowledge in this business is key. My experience was great. I was in and out of the dealer within a couple of hours with my new car. Keep up the good work Mr. Paracha.Respectfully,Saad Sheikh (satisfied customer)

NewHonda

25 de abr. de 2016

I do NOT recommend this dealership because I think they are trying to rip contumers off. The advertised price of the car was about $9k less than what they had us pay. My husbands car broke down and we to buy a new car fast. After doing some research on the cars we decided to go with Honda and reviewed online quotes from various dealerships. Honda cars of McKinney had competitive price so we went there. After test drive they came up with the price that was $15k more than advertised!!! Obviously we were shocked and said no and showed the ad. Well, it turns out the "ad price" doesn't include add-ons , which run like $700 each. Seriously ?!!! And of course they don't have a car without add-ons , all of them have "standard" add-ons. After spending four long hours with the sales person that was going back and forth "to talk" to his manager and our 5 and 3 year olds wining and tired (it was late evening by that time) we drove off in our new Honda paying $9k more than originally planned. Even though they wanted $15k more than our "online price", paying $9k more I wouldn't call that a deal. Of course we felt ripped off and drove off with a bitter feeling instead of being excited about a new car. This place does FALSE advertising , but maybe all dealerships do- I have no idea. We felt they took advantage of our situation and kept us in there for over 4 hours "working to make the deal" while our kids were getting tired, cranky and wining as it was getting late. After over 4 hours I felt like I want to sign everything and get out of there. We did not walk away just to spend another 4 hours at another dealership with the kids and believed that they were "working " on the price. The sales person would dissapear for like half hour to talk to his manager each time about the price and they were no other customer in dealership at that time. Now looking back I really feel they were trying to drive us to the point of insanity so we'd just want to get a car get out asap from there and they were successful. I guess they do it everyday to people with kids. But, you what guys - one day these kids will grow up and become doctors , scientists etc. and will treat you from deseases when you are old and sick and create medicines for you to feel better. So , please , respect families and do NOT try to rip them off or take advantage of their situation . On the positive note, their service department is quick and efficient. My husband went there couple of times since we had free oil change and was pleased with the service.

houston

20 de abr. de 2016

i write this review with almost buying a used car from this dealership. where do i start!! first , i drove 4 hours for what i thought was a deal of a car, ended up being a nightmare. second the car was supposed to be certified car and while driving i noticed the back wheels were both leaning in. i took the car back so it could be looked at , had 3 people come out and look and say " o it looks fine" all of them sales and finance from the used car lot( non mechanical personal). i finally told them to check alignment or put it on the rack so i can see. they agreed and sat me in the lobby. i'm the type that needs to know what i'm buying, so i went to the back to talk with the mechanic ( that's not permitted so they told me) and that's where it got interesting. the wheels were out and had no more adjustment and if i ever need to do another alignment was going to have to start replacing parts (per mechanic the only honest guy there). so i hand the keys back to them and all they keep hearing from them was " in the state of texas it is yours " ( by every person in that office) same thing repeated and repeated never trying to help with the issue. SO WORDS OF ADVICE LIKE YOUR PARENTS WOULD SAY STAY AWAY FROM THE USED CAR LOT!!!!

Diekorya

10 de abr. de 2016

I went in to look at a car they had listed online and when I got to deal part they tried to sell me the car for ten thousand (10,000) over their online price!!! This is utterly unacceptable! The car I looked at can be built on Honda's website for 8,000 less than what they said! The sales manager was extremely rude and belittling when I countered for a fair price. They didn't try to help me with another car or even give me a way to contact them! What happened to service? The most shocking thing is how many good reviews they have! I would not be surprised if they made customers write them a good review after buying a car.Stay far away from this dealership! They are nothing but a bunch of crooks! I can tell by the exchange of words from other customers while I was there that they are NOT friendly!!

Andy Wang

6 de abr. de 2016

David Applebee is the most tremendous gentleman in their team. Extremely helpful and courteous. I enjoyed doing business with them and provide them my referral. Cody is also very helpful on our most urgent purchase and helped us worked things out smoothly and the way it is. As returning buyer, I highly recommended this dealer for their value and tremendous support.

New car shopper

29 de mar. de 2016

I contacted the dealer via the internet using cars. com to ask about a new crosstour that they had available. The salesman who responded to my email sent me a brochure that had all of the information on the web and not the "today's price" I had requested. I asked about Honda interest rates discussions and he told me to go look at their website. I explained that information wasn't there and asked if he could find out anything and he never responded back even after another request. Poor service and made it very clear he had better things to do.

Joanie2016

24 de feb. de 2016

I'm a returning customer. Thank you Roger Wolfe & Bart Davis for your help finding my daughter a car. You knew what kind of car and price she needed. I would suggest if anyone is looking for a car, go & talk to Roger Wolfe and Bart Davis. Thank you again for your help. Joanie England

Hansen

23 de feb. de 2016

1- no salesman available to help you around. 2- The one that I manage to talk too, to my question: " Any specials on the Civic?" his answer was " I don't know" with an attitude. When I chuckled (rightly so) he got offended and almost yelled " what is there to laugh about?". I was really ready to start the process to replace my current Accord with anew Honda. Well not in that Dealership. I really believe that some of their salespeople are really hurting it and should never have been hired there. Now I am thinking about a VW or a Toyota. Too bad.

Siva

16 de feb. de 2016

I went to this dealership driving 30 miles believing based on president day sale offer. when i went in person the number they offered is like north pole and south pole. I told them very clearly that i am not ready to buy if their offer price is more than 1$ of my asking price. But sales rep gave me quote after discussing with his manager at least $4000 more. Its total waste of time.

Jeff

13 de feb. de 2016

Jamal was really helpful and Harjit is our go to guy

M and S

7 de feb. de 2016

I began working with Marty and finished up with Greg to save my time later. Marty was honest and upfront which I found refreshing as I had not found that with any other dealership around. I appreciated the honesty, and time and attention he gave to us. And later when he was busy with another buyer instead of making us wait, another salesman, Greg step up to help us....Greg was an amazing good spirited young man and a credit to your dealership!! No one is perfect but you guys are close!! See when I buy again!!

Macadam0215

2 de feb. de 2016

Sales Manger was great in exposing the price of the car and willing to help adjust price to match our financing needs to get our payment in the range we needed. Car salesman was informative and really knowledgable of the car specs and everything it had to offer.

carguyflo456

22 de ene. de 2016

Honda picked a winner when they hired Daniel Alverado. His professionalism was spot on. I came to buy a car and he was very helpful. he showed me several cars explain all of them to me showed me all the features of the cars. He took me on a test drive and continued to show me moor cars until I found the right one. I would recommend hem to any of my friends who is looking to buy a car. as a matter my grandson is wanting to buy a Honda after seeing my Honda. I will bring hem to to see Daniel so that he can get the same good service that I received and buy a car. Thanks to Daniel I found the car that I liked and I am happy with it.

Bross0207

19 de ene. de 2016

Marty and his supporting staff were great. This is my second certified used automobile I have purchased in the past three months. I will go back for my next Honda purchase.

Toanpham30

12 de ene. de 2016

This place don't have three day return buyer right. When you drove off the lot , then you stuck with the car . I called Bill Neckar to complain but nothing helpful ...

Allen M.

9 de ene. de 2016

My wife had gotten her Honda back in 2012 from Honda Cards of McKinney and my old car had recently been deemed total loss. So back in late Nov 2015 we thought we'd stop by to take a look at what used cars they had to offer. Dominic Inness was the salesman who came out and greeted us. I told him what i was kind of looking for and what monthly price I was willing to do. I didnt get the feeling at any time from him that he was going to push an expensive car on me that I couldnt afford. We walked around the used lot looking at a few different cars. He showed us a nice used '10 Honda Accord and offered to let me test drive it. We went on a nice test drive. I liked the look of the car and how it handled. He said he'd be able to get the numbers I wanted so we went in and started the process. This was my first time getting a car from a dealership. Dominic was friendly and easy going and made it a painless affair. I had a pretty good headcold going on and he even offered some cold medicine he happen to have in his desk! Hell yeah! It was dark by the time we were all done with everything and I was driving the car home. It just so happened the next day when I first was looking at the car in the day light I found there was a large scuff on the right rear wheel which I know I hadnt done as there was no scuff on the tire itself. I figured it must have just accidently been missed on an inspection. I took a photo and called Dominic to let him know about it to see what could be done. He contacted me later and said he had a guy who could take care of it. When I was able to drop the car off Dominic was off that day but another salemen (friendly young guy but I cant remember his name, sorry!) contacted Dominic to get the details. I was able to use a loaner car free of charge while mine was being fixed. Dominic called the next day that it was all done. Next day I picked it up and it was as good as new! So if your needing a used car be sure to ask for Dominic Inness and he'll get you fixed up!

David

4 de ene. de 2016

After shopping for a couple of months online for the specific car I wanted, I drove 180 miles to Honda Cars of McKinney to purchase a pre-owned vehicle. Of the three options I found online, the one in McKinney won out because they were very competitive with their price and they were the closest to the route I was traveling for a weekend in Dallas. I decided that if I got there and the car was as nice as it looked on the website, drove well, and checked out, I would leave my old truck as a trade-in and buy it. Which is what I did. I wanted to give it a few weeks before I wrote my review because I wanted to see how everything shook out rather than writing one in the excitement or heat of the moment. To be as fair as possible, I sent this review to the sales person and finance manager to give them a chance to respond several weeks ago and I have yet to receive a response. I am thrilled with the car. It is a quality vehicle and appears to be accurately represented by the advertisement. I wish my assessment of the dealership could be the same as that of the car. I am going to chalk this one up to a need to be better prepared on my part, but also going to call out the predatory practices of the dealership. I had arrived near the end of the day because I was traveling after work. I hoped it would be a fairly smooth formality of signing papers and driving away. My dealings with Dominic Inness had been clear and positive up to that point. I arrived about two hours before closing time and completed the test drive right away. What happened next is the part that I feel should be made known. 1) Financing: I had a printed pre-approval from a bank that claimed to have a partnership with the dealer and all I needed to do was take the form and sign the paperwork. When I did this, I was offered a best rate with another bank that was a little over 1.6% higher than my pre-approval offer. When I asked about it, the footnote of the printed offer indicated it might vary. I signed without pressing further, taking them at their word. After I drove back home, I checked again and applied for refinance with the same online bank where I was pre-approved. I was approved and the rate was a little more than 1% lower than what I was offered. I ended up refinancing with my insurance company within two weeks because they offered a rate that was 1.2% lower when I stopped to pick up my insurance cards. 2) GAP Insurance: By refinancing with my insurance company, I didnt need the GAP insurance required by the bank chosen by the dealership. As I read the fine print, I noted that I had 30 days to cancel and I would receive a full refund - $800. I called the dealership to tell them that I had refinanced and I wanted to cancel the GAP insurance 10 days before the 30 days expired. I was told that I had to wait to receive a letter from their bank showing that the loan had been paid off and fax it in with a written request. I finally received my payoff notice six weeks after the note had been paid off by the new bank. I am still awaiting my refund for the GAP insurance as of the writing of this review. 3) Floor Mats: The car was advertised as having floor mats. I saved screen shots of the ads as proof. I didnt notice as I drove away until the next day that they were not in the car. At this time I am already back home - 180 miles away. I called back and was told they must have been left in the detail shop when they washed it while I was completing the paper work. I was told they would send them to me. I am still waiting for those to be sent. I have texted and emailed the sales person a few times since the purchase about 3 months ago and the reply is always that they havent forgotten and are working on it, or they are checking with their manager. This has been my ongoing experience with Honda Cars of McKinney. Im not out to hurt anyones business, just give an accurate accounting of my experience so others can be smarter consumers.

OK-DKP

4 de ene. de 2016

After shopping for a couple of months online for the specific car I wanted, I drove 180 miles to Honda Cars of McKinney to purchase a pre-owned vehicle. Of the three options I found online, the one in McKinney won out because they were very competitive with their price and they were the closest to the route I was traveling for a weekend in Dallas. I decided that if I got there and the car was as nice as it looked on the website, drove well, and checked out, I would leave my old truck as a trade-in and buy it. Which is what I did. I wanted to give it a few weeks before I wrote my review because I wanted to see how everything shook out rather than writing one in the excitement or heat of the moment. To be as fair as possible, I sent this review to the sales person and finance manager to give them a chance to respond several weeks ago and I have yet to receive a response.I am thrilled with the car. It is a quality vehicle and appears to be accurately represented by the advertisement. I wish my assessment of the dealership could be the same as that of the car. I am going to chalk this one up to a need to be better prepared on my part, but also going to call out the predatory practices of the dealership. I had arrived near the end of the day because I was traveling after work. I hoped it would be a fairly smooth formality of signing papers and driving away. My dealings with Dominic Inness had been clear and positive up to that point. I arrived about two hours before closing time and completed the test drive right away. What happened next is the part that I feel should be made known. 1) Financing: I had a printed pre-approval from a bank that claimed to have a partnership with the dealer and all I needed to do was take the form and sign the paperwork. When I did this, I was offered a best rate with another bank that was a little over 1.6% higher than my pre-approval offer. When I asked about it, the footnote of the printed offer indicated it might vary. I signed without pressing further, taking them at their word. After I drove back home, I checked again and applied for refinance with the same online bank where I was pre-approved. I was approved and the rate was a little more than 1% lower than what I was offered. I ended up refinancing with my insurance company within two weeks because they offered a rate that was 1.2% lower when I stopped to pick up my insurance cards.2) GAP Insurance: By refinancing with my insurance company, I didnt need the GAP insurance required by the bank chosen by the dealership. As I read the fine print, I noted that I had 30 days to cancel and I would receive a full refund - $800. I called the dealership to tell them that I had refinanced and I wanted to cancel the GAP insurance 10 days before the 30 days expired. I was told that I had to wait to receive a letter from their bank showing that the loan had been paid off and fax it in with a written request. I finally received my payoff notice six weeks after the note had been paid off by the new bank. I am still awaiting my refund for the GAP insurance as of the writing of this review.3) Floor Mats: The car was advertised as having floor mats. I saved screen shots of the ads as proof. I didnt notice as I drove away until the next day that they were not in the car. At this time I am already back home - 180 miles away. I called back and was told they must have been left in the detail shop when they washed it while I was completing the paper work. I was told they would send them to me. I am still waiting for those to be sent. I have texted and emailed the sales person a few times since the purchase about 3 months ago and the reply is always that they havent forgotten and are working on it, or they are checking with their manager.This has been my ongoing experience with Honda Cars of McKinney. Im not out to hurt anyones business, just give an accurate accounting of my experience so others can be smarter consumers.

SahfarBoot

31 de dic. de 2015

Called in got approved over the phone came in paperwork was swift by industry standards. Everything as promised. Dealt with Z. Kamal Syed ---great experience. Also got a contact for insurance that might be cheaper!

Cheryl Sneed

27 de dic. de 2015

I spent a week test driving Subaru Legacy, Nissan Altima, Nissan Maxima, Toyota Camry and the Honda Accord. Decided on the Accord and dealt with 2 different dealerships. Paul Sonneborn at Honda McKinney was hands down the best I've ever dealt with. I actually left another dealership after learning Paul could match their price for the sole reason of dealing with him. Knowledgable, no pressure, laid back, which is the perfect combination needed when purchasing a car. Will highly recommend him to friends and family. Can't thank him enough!

Jason

23 de dic. de 2015

I could write a book on my 7-day experience with them. Atrocious. Shady. Every stereotype of bad car-buying experiences rolled into one package.

Rjoyce

22 de dic. de 2015

Curteous and professional care. I went to buy and used/new car for my daughter. Dominic Inness was great! He listen to our needs and he was able to help us locate the perfect car! Thank you Dominic!

KevinLin

28 de nov. de 2015

Bought a new accord and got some deals, got a reasonable price. Friendly salesman, Jack Lee is a nice guy. He is very patient and helpful.

Dr. F. MIchel Black

26 de nov. de 2015

I knew which car I wanted when I went in the store. Kamal took time to show me a couple of other similar units to be sure. We went for a test drive and then he walked me through all of the paper work. I have found a new car buying buddy. DrB

HappyWife

22 de nov. de 2015

I had family in the car business for years, and never has it been an easy experience until my introduction to Honda Cars of McKinney. You guys Rock!

Fidencio

3 de nov. de 2015

My wife and I purchased a pre-owned car from Honda McKinney. Overall, we had a very good experience. The salesman, Daniel Alvarado, was very helpful. He did his job in a very professional manner and treated us very well. We would recommend the dealership to our friends.

AnonyMs

24 de oct. de 2015

"Bait and Switch" is alive and well at this dealership. They advertise a below-market price, but then require one to purchase thousands of dollars of grossly overpriced dealer add-ons.Deception and dishonesty in its true form.

skipdawg

10 de oct. de 2015

My wife and I had a great buying experence with salesman Marty Zamora! Very patient, showed us several vehicles- even vehicles not quite available yet. No pressure and very informative.

Amber

6 de oct. de 2015

Marty was our salesman and he was A wonderful guy !!!! He truly wanted the best for his customers and was the most genuine sales man I've ever met ! Dealing with a man of God really makes a difference in the buying world :))))

Happy car owner

3 de oct. de 2015

We found a vehicle on the internet that was at Honda Cars of McKinney and made an appoint with Dominic Inness and I have to say he made the car buying experience a pleasure, the first time in 30+ years of purchasing vehicles. I will definitely recommend him and Honda cars of McKinney to all of my friends. Justin in the finance department was also a pleasure to deal with.

KHite

1 de oct. de 2015

Getting service done at their service center is unacceptablely slow. Waited over 2 hours for a tire pressure light check/tire replacement, and I even had an appointment. It took an hour for them to let me know what the problem was (nail in tire) and then 1 hour and 20 minutes to replace said tire and change oil. I've had oil change +inspection+ tire rotations that were done in half the time and the service was more attentive. Maybe one of the nearly dozen attendants in the bay could have popped their head in to let any of the frustrated car owners waiting with me what progress was being made or what the hold up was. If not for the prepurchased service package we have I would never use their service center again and certainly would discourage anyone from making the same mistake. No amount of discounts can make up for my wasted morning.

Khite8885

1 de oct. de 2015

Getting service done at their service center is unacceptablely slow. Waited over 2 hours for a tire pressure light check/tire replacement, and I even had an appointment. It took an hour for them to let me know what the problem was (nail in tire) and then 1 hour and 20 minutes to replace said tire and change oil. I've had oil change +inspection+ tire rotations that were done in half the time and the service was more attentive. Maybe one of the nearly dozen attendants in the bay could have popped their head in to let any of the frustrated car owners waiting with me what progress was being made or what the hold up was. If not for the prepurchased service package we have I would never use their service center again and certainly would discourage anyone from making the same mistake. No amount of discounts can make up for my wasted morning.

Joseph

30 de sep. de 2015

I have walked into this dealership as the dealership close to me did not have the color I wanted. Explaining the deal I have secured with the other dealership I have asked for the silver and with a price match. After going back and forth couple times I have accepted $200 more for the silver odyssey 2015, as it was the only color choice of my wife. The only mistake I did was trusting this dealership too much and did not insist to go for a test drive. When ask for the van my sales man stated that it is gone for detailing and washing and would be here soon. After waiting nearly for 3 hours the sales man insisted on to get the paperwork done as the van being prepared. It should have raised a red flag as a strategy to avoid a test drive. Finance department experience was horrible as the guy pushing in for all the extra and when I turned it down he was passing frustrating comments. once I signed the paper suddenly vehicle got ready. I was excited about the new van and new features and had to rush to pick up my daughter. My excitement was short lived as I inspected interior closely. Interior and exterior detailing was not done perfectly and I have seen some kind of spill near the third row seat. Then while driving i have noticed a squeaky noise on uneven pavements at lower speeds. Thinking it could be a weather strip rub or some minor issue and was planning to take it to dealership. Then another sound started coming from the front shocker. Took it another dealership to be advised to get both shocker studs, one side running board to be replaced and send it to the body shop to diagnose the squeaky noise, which they say come from body could be the result of a broken welding part. Then noticed touch up paint on both sides of the frame near the sliding door. I contacted Honda customer care and took the van to the dealership. At first they told me it was a plastic part rubbing noise which later changed to match other dealership's diagnosis of body noise. Now to tell the long story short, one month old Honda odyssey with 1000 miles will have to replace both shock stud, running board and send to body shop to tear apart the body to find the body noise. I am 100% sure that the dealership was aware of the issue and tried everything to avoid a test ride so this van can be sold.

Gary Sanders

29 de sep. de 2015

Honda Cars of McKinney, especially Dominic Inness, was a great experience in buying my certified preowned Honda. Mr. Inness was not my salesman but took care of me after purchasing my Honda. He was first class in servicing my immediate needs.

Leslie Barger

22 de sep. de 2015

When I needed to look at buying a new car I wanted a Honda. So I went back to where I bought my first Honda. I found my salesman, Marty Zamora to be quite understanding and helpful. He gave me no big pressure pitch but made me feel that he would do whatever he could to help me find the right car for me. I appreciated his time and work for me. I feel that I can still call him with any questions I have.

FirstTimeBuyer

22 de sep. de 2015

During negotiations, the manager was talking about how wonderful his unique window tint was, and how the car came with this and that, this and that. I told him that those extras do not really matter to me, and that I would rather talk about the price of the car. Well, after I signed my papers, and drove the car home, I noticed that he had taken off the wheel locks, splash guards, and trunk tray. I wasn't too bothered, because those really didn't matter to me. However, I was bothered by the fact that he did so without my permission. I would have negotiated lower had I known he was taking those items out. Did he assume it was okay to take those away because I said they didn't matter to me? Those items are in the price of the car that I paid for. Unfortunately, this was my first car buying experience so I didn't closely examine the car before driving it off the lot (since I had already examined it prior to signing the papers). It didn't help that the saleswoman practically ushered me into the car to hook my phone up to the car system. Lesson learned. I wouldn't trust these guys with anything to do with my car ever again.

larrsplo

17 de sep. de 2015

Our salesman Kamal Zaurez has exceptional and outstanding customer service whem it came down ro purchasing our car! Thanks again for your service! The McCarters.

Ahogan11

11 de sep. de 2015

I bought my Honda HRV with Marcus and he was awesome. Very patient and friendly! Cody then helped me out tremendously with the financial aspect. Speedy and smooth process with all of it!

CindyLou

2 de sep. de 2015

We bought a used Honda Accord and were very satisfied with all the employees we encountered during the process. They were knowledgeable and respectful to what we wanted.

Terry N

1 de sep. de 2015

Service department is cheap due to no loaner car. Unacceptable.

Shashi K

31 de ago. de 2015

I have to say I really liked Honda Cars Of McKinney. I wanted to express complete customer satisfaction in purchasing my new car. Our salesman was Newell Palmer, was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easier than I had anticipated it would be! He was very helpful, friendly, Professional, nice to deal with and communication via emails/calls was never a hassle. He tried very hard to get the color we liked, as they did not have it in stock at their location, but unfortunately they were not able to find it in the nearest locations. However the with the quality of service he provided, we decided to compromise on the color and closed the deal with different color. The dealership itself is in a great location with easy access. I will certainly recommend him and your dealership to my friends and family, and look forward to bringing my car to your service department when needed. Thank you for such an Excellent Service!

paul d

28 de ago. de 2015

I worked with Brad Bemis to find a used car for my 16 year old son. With my son being a new driver, I was interested in a reliable, safe and inexpensive used vehicle. Brad quickly found us a car that met all of our needs and was helpful throughout the purchase process. I would recommend Brad and Honda Cars of McKinney to others searching for a positive car-buying experience.

Waco Family

28 de ago. de 2015

My wife and I traveled from Waco to look at a Honda Odyssey we were hoping would be in our price range. We have 2 disabled children and needed to upgrade from a Jetta in order to transport their equipment. Kamal was very professional and helped us get the Odyssey we came to look at. My wife and I are very grateful for Kamal and the staff at Honda Cars of McKinney for their assistance due to our circumstances.

Selim Chowdhury

26 de ago. de 2015

Sales man behave excellent & helpful reasonable price .quality product they taking care customers very politely there hospitality excellent.convenience location easy to drive i am happy

Jfrank80

24 de ago. de 2015

This was was second time to purchase a car at this dealership. Just like my first experience it was uneventful. Everyone was amazing and I would definitely return a third time. Thank you to Felipe, Brad and Justin.

txbleubird

23 de ago. de 2015

Have bought 5 cars from this dealership and have all mechanical work and service done. Great technicians, helpful and resourceful sales staff. Would recommend to anyone, and have.

Adam

21 de ago. de 2015

I had a fantastic experience at Honda Cars of McKinney. Brad Bemis was extremely helpful. They were not pushy at all. I am thoroughly enjoy my Ford Edge that I purchased there. Would definitely recommend this dealership to friends and family!

Pep

12 de ago. de 2015

If you need to purchase a pre-owned Honda, I recommend you go to Honda Cars of McKinney and ask to speak to Jacob Self. Jacob was extremely knowledgeable, honest, and provided extraordinary quality service. Jacob answered our questions honestly and professionally. Honda Cars of McKinney is a great facility to shop for your next Honda vehicle, and I recommend and commend their entire staff in the Used Car Department. Jacob and the staff in the service department went above and beyond what they were asked to do with warranty repairs. Thank you again, Jacob!!

Cheryl

31 de jul. de 2015

We bought a car from this dealership within about 2 hours start to finish. Brad answered all my questions after contacting them about a car I saw on the dealership website. He was very helpful. The transaction was quick, easy and hassle free. This is the second car we have purchased from this dealership.

HCates2015

31 de jul. de 2015

I worked with Kenneth Valdez, and he was AMAZING! He was patient, kind and NOT PUSHY! He was so easy to work with! He explained the vehicle that I had chosen in detail and answered every question. He was so polite and respectful.I loved working with everyone at this dealership. They were so friendly and respectful and were willing to work with me 100%. I felt so at ease, I honestly didn't feel the usual "pressure" to buy a car. A special thanks to Kenneth Valdez for being such a great guide in this process. Thank you Scott Atchison for making me feel like family. =)

AngieK

31 de jul. de 2015

I had a 2005 Honda CRv and now Ibhabe a 2014. They were awesome then and awesome now. Ditch Enterprise rental car...you guys can do better.

ajarruda

29 de jul. de 2015

My wife and I were in the market for our first minivan with a baby on the way. I looked at many places online, and one dealership in person before ending up at Honda Cars of McKinney. We had a more complex situation than some owing more on our current car than it was worth on trade. From the beginning our sales person Chuck told us he was "hopeful" about our situation and they would do their best to provide us with all of our options. We found an amazing new 2015 Honda Odyssey EX-L that we loved! I know...loving a Minivan sounds like a stretch for a couple in their early 30's, but it's true! It's the top rated minivan around and it just screams quality. The Odyssey EX-L was at the top of our budget (but we really wanted the one with the "truffle" leather color seats). I was worried about the negotiation part of the deal and getting to a monthly payment and an amount down that we could afford with a baby on the way. John (the sales manager) came out to talk to us about what they could do for us. However, first he spent some time getting to know us, and spent some time letting us get to know him. We talked about our goals, why we wanted this car, and he said he was going to do his best to make it happen. Even though the dealership was closing he came back to us with a generous offer that worked for both sides. We were then sent to finish up the paperwork at this late hour (so we could go home with our new Odyssey!). Jimmy, the finance guy handled us with care and gave us all the options despite it being so late and the fact that there were others still waiting. He even was able to give us some extra options making the deal even better. I have purchased a lot of cars from different dealerships and this dealership is a great example of what car buying should be! In a time where many dealerships have lost their personal touch you can still find great customer service (and a great vehicle) at Honda Cars of McKinney.

daletsx

26 de jul. de 2015

Brought my Acura TSX, which I recently purchased, in for followup service to Jarret Erwin, my salesman, and he did an outstanding job in arranging servicing.

logan310

22 de jul. de 2015

Roger Wolfe is absolutely amazing! It was difficult to get to the numbers that we needed to be at, but he wouldn't give up until he made it happen. I am now a very proud owner of a 2012 Jeep Wrangler. Could not have done it without Roger and the Finance individuals at Honda Cars of McKinney!! If you need a used vehicle, please please go see Roger!!! THANK YOU ROGER!!! Michele

mloera75217

22 de jul. de 2015

Brad Bemis was awesome , him and his team made it happen stayed there working late just to make it happen and get me into my new car.. i will defenatly recommend him and the dealeship to others..

QyairaPacker

17 de jul. de 2015

Brad and Greg were very sufficent on locating and getting me in something reliable and has A/C for my daughter and I. I already recommended them to a friend. Thank you guys i really appreciate all the help and work to get me a new ride:)) I already love it so much.

Edgar94

14 de jul. de 2015

Roger Wolfe is an honest guy who will do everything to get the car thats right for you. No stings attached and tells you the best advice to help your credit and get you pulling out of the lot with a something ur proud to drive.

Sherry Green

9 de jul. de 2015

THANKS TO BRAD BEMIS AND HIS CREW ! WE GOT THERE LATE JUST TO LOOK AT THE CAR AND WE LEFT WITH A NEW RIDE !! FAST AND GREAT CUSTOMER SERVICE ! WOULD MOST RECOMMEND THIS DEALERSHIP ! BIG SHOT OUT TO DETAIL CREW THAT CLEANED MY CAR AT THE LAST MIN SORRY WAS SO LATE BUT GREATFUL FOR YOUR JOB THANKS !

S

26 de jun. de 2015

Thanks to Hayden for a good car buying experience! For our daughters first car I would recommend this dealership to a friend our family member.

vvillegas84

25 de jun. de 2015

I had a very good experience with Honda, from the start with Jacob Self and Felipe Fuentes to finishing it up with Brad Shokler and Cody Wells in Finance. Very respectful and courtesy. Will definitely buy my next vehicle from here.

Tiffany Flanagan

23 de jun. de 2015

I was beyond satisfied with my experience at Honda cars of McKinney. We had Roger Wolf as our salesman and he was beyond helpful and got me exactly what I needed, and what was the best option for me. It was pretty much smooth sailing the whole way through. Justin in finance was also beyond great. He finished us up and made our experience that much better. It really was a great experience all the way around. THank You to Honda Cars of McKinney for complete satisfaction.

WallynLinda

23 de jun. de 2015

Dominic Inness met us, listened to our needs and desires and presented several options. He did not pressure us for a sale after we explained this was our first stop on our car shopping excursion. We returned the next business day to let Dominic know we had decided on the van he had shown us. He was professional and personable throughout the process. The others we dealt with at the dealership,showed the same professionalism. This is the third vehicle our family has purchased from Honda Cars of McKinney and we will not hesitate to return.

Andy Wang

22 de jun. de 2015

I have been moving from Asia back to Texas. Visited many dealers includes Toyota. However, David and Darryl are providing the great service to help choose my car. We love the experience and the way we are treated (no pressure and highly consultative). We will come back for next vehicle. Thank you for providing the great experience and the great job David and his team have done!!

MiscCarBuyer

21 de jun. de 2015

Car buying experience is a typically dreaded experience for a car buyer, but David Appleby made it a very pleasant experience to remember during this purchase. He was open to work through emails and phone calls, and made the overall process very easy on the day of the purchase. I would recommend him as a car salesman to any prospective car-buyer. My 5-star rating here is entirely due to my car-buying experience with David Appleby.

Art

17 de jun. de 2015

I meet with Kemal he is a very busy man however he make sure his customers are pleased I spent about several hours from the time I got off work there however he made sure I left in the car I wanted

Lennie

13 de jun. de 2015

Great customer service personnel who are willing to help you with anything. They make sure that you both get what you want out of your new car.

acrawford5

12 de jun. de 2015

My husband and I have had some very poor experiences in buying a car in the past - so much so that I drove my car until it just wouldn't go anymore. That brought us to Honda Cars of McKinney. We worked with Jacob and eventually Jimmy Rogers in Finance - and I must say I was absolutely amazed by the professionalism, honesty, and genuine care that we received. I honestly never thought buying a car could be a pleasant experience, but I was proven wrong. I truly believe that this dealership and the people I worked with are trying to change the car buying experience for everyone - they just need you to give them the opportunity. I highly recommend them and feel confident in referring my friends and family to them. I am not one to post reviews normally, but this one was a must!

SAURABH

3 de jun. de 2015

We recently bought a Honda-CRV and we are in love with it. Sales person Jarret was very helpful and he was very cooperative during our whole process of buying the vehicle. Even his Manager and Finance person were very helpful. It was a wonderful experience buying our CRV from Honda Cars of Mckinney. And we would recommend Jarret for any kind purchase talks.

Arun Kotipalli

1 de jun. de 2015

What a wonderful experience it was to have Hayden Bailey, the sales consultant at Honda Cars of McKinney, Texas to help buy the Honda Civic. He has been very patiently answering my queries before buying the Civic. He has been very polite and very courteously taken all my innumerable queries. It has been a pleasure talking with him till the very end of the sale and he is very knowledgable about the work he does. He has understood my requirement of buying the car very clearly, and has done well in his research to find the right car for me. Will always cherish what he has done and will remember him for the dedication he has shown in talking with the customer and really appreciate him for that. I wish him a very bright future and thank all involved at Honda for helping me buy the car.

Kelci Garza

26 de may. de 2015

As a first time car buyer, Daniel made my experience wonderful. He provided my family and I with fantastic customer service and was very helpful. He made sure he found vehicles that matched my interests and desires in a car. Every question and concern I had, Daniel was able to give me appropriate feedback and was very patience with me. I enjoyed getting to have such great customer service and I would recommend Daniel to any buyer or friend. He is awesome at what he does and he will make sure he leaves his customers happy! This was a wonderful experience and I am so happy I choose to buy a Honda and get the honor of having Daniel Alvarado to sale me my car !

Roland J

17 de may. de 2015

Brad Bennis, who is a salesman in the Pre Owned Department at Honda Cars of McKinney is awesome! He made my deal so easy that I thought I wasn't under any pressure whatsoever. Not only was he attentive to my needs, but he answered all my questions honestly. All of the personnel, there, were very friendly and very low keyed. I got the deal that I wanted, and I felt that it was a win-win experience. I would definitely recommend Brad and Honda Cars of McKinney as your source for the vehicle you're looking for.

Darlene

13 de may. de 2015

Dominic Inness made my car experience three words WOW he truly owned my experience from start to fininsh i will be back for my upgrade in time !! :)Thanks

Ness3154

7 de may. de 2015

Brad made this car buying experience so easy. He was very personable and explained everything thoroughly. Would definitely buy from him again and encourage everyone to ask for him.

P Mercado

2 de may. de 2015

Brandon Bemis did a fantastic job yesterday and we are very pleased with the car we purchased yesterday and give him 5 stars!

Raghu

28 de abr. de 2015

Visited this dealership since my wife spoke to Sales person before and narrowed down to Accord Coupe. Met same sales person (around 10AM) Devonte Richard and asked for Costco negotiated price. He agreed and he quickly arranged for test drive. I liked the vehicle and immediately gave green signal to proceed ahead. All of this took hardly 15 minutes! Good so far right...All of a sudden John Mihail showed-up and Devonte vanished! John started bringing printout after printout asking me to sign before even showing me final price! He totally ignored my request for Costco negotiated price. Each time he comes back with excuse and asking me to wait for another 10-15 minutes. Overall he made us (me and my two small kids) to wait for another 4 hours and did not let us go out for lunch! BAD sales tactics!!!

Julie Bryant

15 de abr. de 2015

I will have to say that, unfortunately, I was not looking forward to buying a new car. Here I am a single mom of 2, and my dad had pretty much told me that women "always get ripped off when it comes to buying or repairing a car." When I walked into Honda Cars of McKinney, I was greeted by Jeremy Edwards. He was friendly and didn't at all make me feel uncomfortable. He just took his time in listening to my car needs, how much I was willing to spend and listened to my former experiences with the repair expenses of my former BMW. He assured me that I had chosen a great dealership with a reputable service department. He let me test drive as long as I wanted, and he was very pleasant and informative of the CR-V 2015. I never once felt pressured or thought that he was over bearing. I had shown up with my original car, which I had a buyer for, so Jeremy even followed me home to Allen, so that I could get two cars back home!! Jeremy is a fantastic Honda sales consultant! I'm happy with my CRV!

Justin Wortham

10 de abr. de 2015

Sales person Dominic Ines was very help explaining everything to me, as well as showing cars that were in my price range. He also took the time to get me my payments in my dollar range. Would definitely recommend this dealership.

GREAT JOB

6 de abr. de 2015

DANIEL ALVARADO WAS AN AWESOME SALESMAN. HE MADE THE PROCESS OF BUYING A VEHICLE SO EASY. HE HAD GREAT CUSTOMER SERVICE.

Awesome Service

6 de abr. de 2015

Daniel Alvarado was an awesome salesman. You made the buying process easy. Thanks for your great customer service skills.

Andre

3 de abr. de 2015

The best salesperson that I've dealt with in a long time! Professional, informative and thorough. Not only would I suggest buying a Honda but I strongly suggest shopping at Honda Cars of McKinney.

DFW Foodies

2 de abr. de 2015

I have experienced nothing less than a great buying experience with Jacob Self, that is why I keep coming back! In my household, all of our cars on Honda's. I live about 2 miles from a Honda dealership, however, after a not so great experience there, I decided to drive 18 miles to Honda of McKinney. The best decision I made when it comes to buying vehicles. From the onset, Jacob Self helped make our buying experience what a "buying experience" should be. Jacob is knowledgeable, personable, has great customer service skills and layed out all of our options so we could make the best infomed decision, in purchasing a vehicle. I am in a customer service/sales industry and I would definitely make sure Jacob is compensated for his work ethic, because he deserves it! I would love to have multiple Jacob's working with and for me. We have had 4 transactions with Honda of McKinney and I will definitely continue bringing my business to Jacob.

Mark S.

28 de mar. de 2015

Just a heads up for people in the market for a used car, Brad was a very helpful and informative salesman today. He knew his product and didn't have the high pressure thing going on. The rest of the sales team did a great job as well. I have used this dealership for service years ago when I owned a Honda product and it now looks like i'm back in the fold again.

Veronica

25 de mar. de 2015

Mike Gabrani made my car buying experience super easy! Very nice and knowledgeable, he explained everything about my new car to me. I love my new Honda Accord!

tamra

24 de mar. de 2015

We had Jarrett erwin and Brad Bemis for our sales rep and Felipe for the finicial adviser they were all awesome will definitely go there again

Jfcremer

28 de feb. de 2015

Our salesman was Jarrett Erwin , he did everything we asked and even more I would highly recommend people ask for Jarrett Erwin so you can make your buying experience a pleasant one and truly enjoy the buying experience!

JFC

27 de feb. de 2015

Jarrett Erwin was extremely helpful in the purchase of this vehicle. He answered all of my many questions in a professional manner. Jarrett went above and beyond in making sure that this car purchase went as smooth as possible. I would recommend Jarrett to anyone looking for a pleasant buying experience.

rayan.bsa

17 de ene. de 2015

Went to look at some honda suv's. Worked with salesperson. When we asked him to provide us ballpark figures on prices, instead of talking or researching, he pulled in finance manager to close the deal. All this after showing 1 suv. Finance manager was very very rude and didn't give us any ballpark figures and was just interested in closing deal. He also said "you guys are HIDING something". We had no clue what that meant. Anyhow the suv had emissions issues, which they were not telling us about, so we found out through carfax. So we yelled at him and left. Bought a nice suv else where. Will not be returning to mckinney honda ever and will not send any referrals there.

PEACHIES

15 de ene. de 2015

JULIAN WAS VERY EASY TO WORK WITH. SHOWED US SEVERAL CARS AND GAVE US TEST DRIVES.NO PRESSURE TO BUY ANYTHING WE WERE NOT LOOKING FOR!!!

k.moose

12 de ene. de 2015

I bought a car on December 31 and am still waiting for a recall part on the car, and it is now the 12th of January. They're now saying the part won't be in for another 3 days. There has been nothing but xxxxxxxx and cold shoulders from the dealership and Honda itself. I have missed an entire week of college waiting on this car when it was promised to be ready for pick-up by the 4th AT THE LATEST... I am fed up and incredibly disappointed in the situation I have been put into, the dealership, and Honda in general. All I know is the car had better look and run flawlessly if I ever do actually get it.

frequent trader

23 de dic. de 2014

Great experience. We are frequent traders and found Mike was very respectful of our time. He made the whole experience from start to finish very easy. We located the car we were interested on line and responded with an inquiry that was answered promptly. When we arrived the car was waiting for us. We were able to complete the sale and trade with into 2 hours! He recommended web sites to value our trade and once we arrived the numbers still matched. Not always the case, if you have ever tried this before you know what I mean. We are very grateful to Mike.

aldrin

20 de dic. de 2014

Bradley Bernis and Newell Palmer are easy to talk to. They keep it plain and straight to the point!!! I would definitely recommend them to my friends......

Hols2384

20 de dic. de 2014

I went in looking for a 2013 Honda Pilot. Brad Bemis helped me test drive a car but unfortunately the only one they had on their lot was out of my price range. Brad spent the next week looking for cars from all over the U.S. that would fit my price range, color specifications, and mileage. Even while at the hospital with his wife delivering a baby he was looking for a car for me. Such excellent customer service! He found the perfect car for me and hooked me up with a great deal! Thanks Brad!!

daewoorocks

20 de dic. de 2014

We found the car on Internet, and Brad responded to emails and replies very quickly. At the dealership, Brad and Dominic were great. Painless and friendly service.

Sondra Reid

19 de dic. de 2014

I want to highly recommend Honda cars of McKinney and especially Newell Palmer. Our old used car died suddenly and we were forced to buy another car. We dreaded it because of our limited resources, but Newell took the time to listen to our situation and worked hard to get us the best deal for the money He was respectful and not pushy or intimidating. He gave us all the time we needed. He treated us with honesty and integrity. We will be back.

Daltonlindsey

18 de dic. de 2014

I had a great experience here at Honda cars of McKinney. Everyone is welcoming and friendly. The car looked perfect and he worked with what price we had.

krowland44

18 de dic. de 2014

We recently purchased a 2013 Civic Hybrid. This was our second Certified Honda purchase from this dealer. We also had the same Sales Individual: Newell Palmer. He went ABOVE and BEYOND in helping us. He was not pushy, but listened attentively and helped us secure the vehicles we wanted. I HIGHLY recommend Newell and Honda Cars of McKinney!!

gary.donihoo

12 de dic. de 2014

I have purchased many vehicles from salesman Bill Neckar and do all service there too! Great experience in all aspects including finance. The dealership is spotless too, always a bonus!

bshaw128

11 de dic. de 2014

Went in and met Brandon Bemis. Had been looking at a few other dealerships but this was by far the best car buying experience I have ever had.It was a great experience and the whole team was professional and low key. They New what they we're talking about and listened.Go visit soon

chrisrobin06

8 de dic. de 2014

I have had my CR-V in for various regular and emergency service needs and I have never had such a GOOD experience with car repairs. I would highly recommend this dealership. Affordable, honest, fair, and fast --- all the things you could want when dealing with car service!

RWB

28 de oct. de 2014

I recently scheduled our Honda for the air-bag replacement related to a recent recall. I essentially allowed the scheduler to pick a time and they offered a shuttle ride to get me home to which I agreed. I arrived early and had the paperwork on the car completed by 1:45 p.m. After one hour, I checked back with the supervisor and he was unable to determine the shuttle's location and when it would return. At 3:30 p.m. he had me stand by the door to await the shuttle and about five minutes later I was on my way home. My issue is that I did not expect the service to be so untimely and take almost two hours hour of my day. If they had informed be the wait could be up to two hours, I would have made other arrangements. From their location in Collin County, the furthest round trip time is just over an hour. I should know since I live almost that far away.

don karnash

11 de oct. de 2014

John stands apart from your regular car sale guys, he has excellent people skills, is not pushy, does not employ aggressive sales tactics, and has a big bright smile. We had a fantastic experience dealing with John, professional yet not formal and respectful. 5 stars for the rock star John Mihail !!

rburnam

6 de oct. de 2014

I have purchased 3 vehicles from this Dealership, 2 new and 1 used. Both new and used car sales team have provided excellent service and is one of the main reasons why we deal with the same dealership. My wife and I are also very pleased with the Service department and is another great reason why we only deal with HONDA Cars of Mckinney. We recently purchased a Certified used 2010 Honda Accord EX. Nice vehicle with low miles and in very good condition. Chad Faulkner was our Sales Rep and Bart Davis also introduced himself. Both made the whole buying experience very enjoyable; thank you Chad and Bart. The only problem that I have is recently noticing that I have 3 tires that are dry-rot. I found that all 3 of those tires are older than the car itself, manufactured in 2009. The 4th tire was manufactured in 2012 and is good condition. I went back to the dealership and talked to Chad Faulkner and Bart Davis about the dry-rot issue and they brought the mechanic out that inspected/ certified my vehicle. The mechanic said that my tires (Michelins) do that. That its common and that he has been instructed to pass tires that are dry-rot, from his Manager. I told the mechanic that I would expect over 6 year old tires to start cracking and that this is a safety issue. The 4th tire is good because its around 3 years old. So I left the dealership feeling that the Used Car Service department is not concerned about the customers safety and are not properly trained in certifying vehicles. So Im left with 3 dry-rot tires that will need to be replaced sooner than needed to be. Lesson learned, a reputable dealer is no better than going to a small used car lot when it comes to quality and safety. This will be the last used car I purchase from this dealership. No trust in their ability to properly certify vehicles.UPDATE: After posting this and sending the dealership an email the same night. I recieved an email from the service department the next morning apologizing for what had happened and wanted to replace all 4 tires at no cost to me. Now I have 4 new tires and have no complaints towards this dealership. Ray Burnam

plano2014

11 de sep. de 2014

Jonathan Todryk was very patient and professional in helping us find the best car that we wanted. He offered us excellent customer service and I will definitely recommend him to my friends.

kenadirenee

31 de ago. de 2014

Bradley Bemis was an excellent salesperson. I wasn't sure what car I wanted at first but he really helped me with my car buying decision. He went above and beyond to ensure that I was satisfied.Thanks Brad for all your help and professionalism.

dinkystubbs

30 de ago. de 2014

Jacob and Justin were a pleasure to work with, a couple of great honest guys! This was my second vehicle to purchase from this dealership.

SFurr

29 de ago. de 2014

If you need to purchase a pre-owned certified Honda, I highly recommend you go to Honda Cars of McKinney in McKinney, TX and ask to speak to Jacob Self, Salesman. Jacob tirelessly worked with me and my son during the past 10 days and most especially today, and I bought a beautiful 2012 Honda Civic LX. Jacob was extremely knowledgeable, honest, honest, honest, and provided extraordinary quality service. He went far above and beyond to make me feel confident in my decision to buy my car. Jacob answered our questions with straight-forward common sense, honest and forthright professionalism, and we knew Jacob's information and advice was given to us to help us make the best decision. My son is so impressed with Jacob that he is working with Jacob over the next few months to make a deal on a Honda vehicle which will be my granddaughter's very first vehicle. Jacob provided outstanding courtesy and patience with all our questions and concerns. Honda Cars of McKinney is a great facility to shop for your next Honda vehicle, and I recommend and commend their entire staff in the Used Car Department. Most of all, they are very fortunate to have Jacob Self on staff. He is a stellar young man. Ten Stars for you Jacob! Texas Honest and Lone Start Proud!

hmorgan

25 de ago. de 2014

The staff at Honda Cars of McKinney were all just awesome especially our sales person Chad Faulkner. Chad and the staff made our experience a joyful one and I will definitely return for my next car purchase.Harold and Rhonda

Car Buyer

21 de jul. de 2014

I had a great customer service experience with my sales expert EJ Patridge. Although he was new to the facility, he had excellent knowledge about the car I was purchasing. I would recommend EJ to my friends and family.

rlane4207

21 de jul. de 2014

My wife and I absolutely needed a reliable, safe vehicle with good gas mileage for our youngest son - off to college in a couple months. We called several dealers in the McKinney area and wound up at Honda Cars. We met with Glen Blackmon, who turned out to be a down-to-earth, really cool cat. He asked us straight away to detail exactly what we were looking for. We were completed knocked over by the vehicle selected - exactly what we were looking for... but wait, there's more - we even got a price reduction on an already fair priced ride! My son is on cloud 9 right now! Glen even threw in a Blue bow with ribbons (The car was a surprise). Great experience!!

hvirdee

21 de jul. de 2014

We were greeted properly and all issues were resolved quickly and to our satisfaction. Glen Blackmon was our sales rep and he shoed great courtesy in dealing with us.

mohammad islam

18 de jul. de 2014

kamal is very efficient salesman. i will recomend more friends and family they can buy car from him. overall he is very good salesman.

ltchaos

18 de jul. de 2014

Tan is an excellent sales person and a great person to work with on a purchase. Awesome job of helping. Made us feel comfortable with our purchase and helped us every bit of the way thru

khartsell

18 de jul. de 2014

I had no idea a car buying experience could go so well. I was dreading the experience since I didn't have a good one at another dealership. I was referred to Kamal by a friend from work. I was immediately put at ease by Kamal's calm demeanor. I spoke with Kamal on the phone earlier that day, and when I arrived, he had an idea of cars in mind. I was very impressed, and this saved so much time. He was very knowledgeable about all the models and didn't try and talk me into something that didn't fit my criteria. This experience has changed my whole outlook on buying a car. I would highly recommend Kamal as a person with integrity and knowledge. THANK YOU KAMAL!

christi30

16 de jul. de 2014

My husband and I went to this dealership because they were close to our house. We had our mind set on purchasing a new 2014 Civic. When we get there we had an eager salesman. When it came time to find a lender and finance the vehicle (since we had less than perfect credit) they told us they could not find anyone to finance us.. sorry and let us leave. They never really tried!!!! Soooo we went to the Mcdavid Honda in Frisco the same day and drove away with a new 2014 Honda Civic. We left McDavid Honda in Frisco with a great company able to finance us with a pretty good interest rate. After telling Mcdavid Honda in Frisco our story about the Honda Cars of McKinney they said they probably get 5 people a day telling the exact same story. McDavid Honda in Frisco loves that the Mckinney location turns the majority of people away because they get all there business. We had a great experience at Mcdavid Honda in Frisco so PLEASE look there FIRST before going to the Honda Cars of Mckinney..ITS WORTH YOUR DRIVE AND TIME TO GO TO FRISCO!!!!!!

happydriver12

14 de jul. de 2014

Great service and a smooth transaction. I was surprised how easy the process was. Special thanks to Tan for all the help and easing the buying process.

Brad Coe

14 de jul. de 2014

When we drove up to dealership from out of town we were met at the door and immediately assigned a salesperson. Tan Rman met our every need and did not hesitate at anything that was asked of him. He was great! He will be the one we deal with in the future. The dealership was top notch and everyone was very professional. Eveyone was kind and courteous. We will be sending out friends and family there.

Stephen Brazell

9 de jul. de 2014

called them over the phone and they had me a quote within minutes. Came in that night had the paperwork ready to go and my family and I where out quickly no hassle no problems. Tan Rahman was very friendly and knowledgeable and answered every question we had in a professional matter. jimmy in the finance department did not force us into anything we did not want and was a no pressure experience.

garrison68

16 de jun. de 2014

Rick was the head guy and he is sneaky! Kept changing things on us. Have always bought cars here, but will not ever buy here again. He was trying to get us to give him this star rating at the end, like bribing us. He could tell we were not on board so said he would call in a few days, never heard from him, and never got the customer service call either.

CSZAXCAWSFS

28 de abr. de 2014

I was looking to buy a New Accord and called them up, before visiting the dealership, told that I have an offer from XYZ dealer, would you be able to match or beat it. I clearly mentioned to the salesperson I spoke to, that I got the quote at XYZ dealership when I visited them and I do not have anything written. Still he mentioned that we will be able to work it out, please visit. I had to travel 15 miles to Mckinney to finally find out that they will not be able to neither match it or beat it...They said atleast we need to have it in writing .. Bull****..Never ever visit them.. they don't care about the customers time...Try other dealers around.

David C.

10 de abr. de 2014

I have purchased four vehicles from this dealership. On my last purchase, a 2013 Honda Odyssey, I did not have a very pleasant purchasing experience with Rusty McDonald. Recently, I had some problems with my brakes and took the vehicle in for what I was sure was warranty covered maintence, since the vehicle only has 13K miles. After, waiting for two hours I was told it was not covered and would cost me 240 dollars. I declined the repairs and took my vehicle to another dealership where it was repaired no questions asked and I was told it was covered by the warranty. I have spent over 100k on new vehicle purchases from this dealership and will never step foot back on the property. I would not recommend this place to anyone. After years of loyal purchases I was very disappointed in how I was treated in my last experience. It is a shame one bad experience has turned me off of this dealership, but I will spend my hard earned money elsewhere from now on.

Bill Chilton

3 de abr. de 2014

Dealt with Art Collins the Sales Mgr. Communicated by phone and internet,. He made me feel very comfortable and answered all my questions, everything was handled in a very non pushy way. I would not hesitate buying from them.

mikelaney

21 de mar. de 2014

Great shopping experience at Honda of McKinney. Trae Gibson was very professional and a pleasure to deal with. I normally hate buying new cars due to past experiences with the sales pressure I have encountered. But there was no pressure at all at this dealership. I believe I got a good deal on my trade in and the price of the new Pilot we purchased. If you go buy a car from Honda of McKinney, be sure to ask for Trae Gibson. He is great to deal with!!!! Very nice young man and very knowledgeable.

Katie

8 de mar. de 2014

This is the worst dealership ever, especially the service center. We sat for 4 hours to get an alignment done only to realize later on our road trip that it wasn't even fixed properly. We went back and sat for another 2 hours only to find out that it is something else wrong with it and they want to keep the car for the weekend. We asked for a loaner car to get to work and the guy said no and "that's not my problem" So had to wait another hour for there shuttle to come back and give us a ride home. I hate these people with a passion!!

hfaraj

5 de mar. de 2014

I came for maintenance service B(service light was on) and the tire pressure light was on. first of all kids area stincks, when the advisor came with the service review I was expecting the same they gave my wife since she did the prior service with them but they said my car was fine, so either didnt check my car at all or they were lying to my wife. over all I was going to leave when i saw the service and the tire lights still on, when I call the advisor he asked me to turn around the building so they reset the light for me. What kind of cutomer service this dealer ship provide for his customer. and the tec said I need to drive 30 mile to reset the tire light. up to now I drove 100 mile and the light still on because no one adjust the tire pressure.... its all liesMy name H. Faraj

Ric2504

3 de mar. de 2014

I went in to browse but I left with a Honda Civic. Everyone was very up-front with me on leasing a Honda product. I was impressed with the candor of the various people I dealt with like Jimmy Rogers and John Mihail who made our experience (mine and my wife's) the best at any car dealership. John Mihail was very persistent and patient with us and explained everything to us since we had not been in the market since 2000! It was his going the extra mile that clinched it for us. We felt that the prices of the various models were quite reasonable given the very excellent options available to those who have chosen to lease like my wife and I. John Mihail introduced us to Ron Tranka who is now looking at our 2000 Honda Accord as to the cost / benefit of replacing that vehicle as well - we look forward to his maintenance and/or repair suggestions for our 2000 Honda Accord - this will determine if we go with a second vehicle - if so we will definitely go with John Mihail. This was a great team to work with and my wife and I look forward to future business with Honda Cars of McKinney.

SamuelR

29 de ene. de 2014

I was EXTREMELY displeased with my experiance at at Honda Cars of Mckinney. I did end up purchasing a used vehicle from these guys but it was only after I signed all the papers and drove an hour back home, that I learned I had been SCAMMED. First off, my wife and I were tricked into driving an hour to look at the car we were interested in. We had to fight tooth and nail to get close to the price that they originally agreed to take over the phone. After finally agreeing on the purchase price, we had to wait THREE HOURS on a very slow business day where the majority of the employees where watching racing on TV. I'm convinced that is was all part of their plan to screw my family over. I also had two young children with me, and as anyone can understand I had to get out of there as soon as possible, they took advantage of that. I had brought my own approved auto loan at a set interest rate from Bank of America. Well the finance guy, Phillipe, outright lied to me and told me my interest rate had gone up becaue of the mileage on the car I was purchasing. He also showed me a credit score that they were basing my interest rate off of that was completely fabricated by him. I had never seen my credit score so low, but I guess it was becasue of his amiable personality that I belived him. Anyway, I learned that I had been SCAMMED when the represenative at Bank of America, who I got my loan through, explained to me that my interest rate was set and that there was no reason for it to go up. He also informed me that it sounded like I was deceived out of my original load for the benefit of the dealership. So I called Phillipe of Honda of McKinney and expressed my anger. He showed no remorse and only kept reminding me what little amount of money I had been scammed out of. I ended up having to hang up on him.Morale of the review, READ EVERYTHING very carefully if you decide to purchase from this deceptive company. In fact, don't even waste you're time. These guys know what they're doing. I'm sure they've scammed everyone one way or another.

C. Allen

13 de ene. de 2014

Painless way to get the oil changed and a free car wash! They take competitor's coupons so the price was excellent. I am so busy I hate to wait so I combined an oil change & a visit to Cinemark McKinney movie theater (2 min from Honda). Honda was able to get me checked in quickly & on a free shuttle to the movie theater. After the movie, I called & they picked me up in like 5 minutes! The car was brought around all nice & clean from their FREE car wash. I paid & I was off! Loved the service!

gstaif

11 de ene. de 2014

Can't say enough great things about our experience with Honda Cars of McKinney. The process was extremely efficient, stress-free and easy. We came in looking for a new Honda Accord and Justin Sayles worked with us showing several options which we took for test drives. His knowledge was excellent. Answered all of our questions. Ultimately, we decided to come back next day to look at some used Accords. At this point Art Collins helped us with inventory available. He was very patient with us as we test drove 5 different vehicles. We eventually decided on a 2011 Accord. The negotiation process was very smooth and no high pressure tactics you get at some other dealers. Feel very comfortable the whole time. At this point we worked with Rick Dailey on the Finance side of the transaction. Rick clearly explained our loan options, warranty options and answered all of our questions. His patience with us was fantastic. Can honestly say it was fun working with Rick! Easily the best car buying experience I have ever had. I would certainly highly recommend Honda Cars of Mckinney!

JDK2013

6 de ene. de 2014

Very poor service. First, we were told we could not find out the interest rate and payment without going through the financing process. Next, we sat through the financing process only to be quoted a ridiculously high interest rate (8%, compared to our bank's tentative quote of 2.5%). After telling the representative that we would be calling our bank for a better rate, the representative became hostile. He stated that other people are always happy with an 8% interest rate and attacked us on what we expected. We told him we knew we could get under 5%, and without making any calls, he said he could get his lenders to do that. We ended up buying the car but using our bank to finance because this place is full of lying cheats.

Mlnewby

2 de ene. de 2014

Cody Wells & Honda of McKinney equal 100% quality customer service!!! We live 4 hrs away. We knew what we wanted & they worked the entire deal over the phone. Wouldn't trade at any other dealership. This is our second vehicle purchase from Cody. We have referred numerous friends & will continue to do so!!!

Diana456

10 de dic. de 2013

My parents and I went to this dealership to get me my brand new car. The person who helped us get my amazing 2013 Honda Civic was Trae Gibson. He is an amazing and kind person. He told us everything we needed to know about my car and he was so patient. He is seriously the best person to buy a car from. He will make sure you walk out of there with the best deals and completely satisfied! I would definitely recommend him. No doubt! He did an outstanding job! Also, Felipe Fuentes did great! My parents only speak and understand a little english and he spoke to them in spanish and did everything in his power to make us happy. My parents and I would most definitely come back! Both Trae and Felipe were very kind and friendly, it made us feel right at home. They gave us an excellent price and made sure we went home with a nice, clean, Honda Civic. Overall, They made my experience an amazing one and I will never forget Trae and Felipe, who made my experience awesome and I will never forget who I got my first brand new car from!

hbcollin

4 de nov. de 2013

Jason was absolutely perfect! We got a great deal and he made it simple. I highly recommend Jason and Honda Cars of Mckinney. And I LOVE my Honda!

Descendant

27 de sep. de 2013

Excellent service. I would definitely use this dealership again. Steven is very professional. He is not only polite but very knowledgable of his product. He was timely in processing all the paperwork.

karmad

24 de sep. de 2013

It was fine dealing with Steve, he was a good guy maybe a little tired from a long day but acceptable. Felipe Fuentes was a straight up jerk. Its one thing for a guy to be grumpy with me, I can deal with it. But my mom had to go sign some papers without me and she told me how rude he was to her too. That just aggravates me, why do you have to be rude to a lady? What did she do to you, how did she make your life so miserable. This is the type of guy who needs to be on the other side of the table to realize that customers are paying him not the dealership. He could really learn some manners, for this reason alone I would not recommend this dealership to anyone, they need to clean up this guys act.

Linda C, furious

16 de sep. de 2013

We bought a 2013 Honda Insight from this dealership and we contracted to have a Siuius XM radio with Bluetooth installed at a later date. We scheduled the installation and when we got the car back there was not a Siuius Radio and bluetooth in the dash ....it was under the dash in a storage unit with a USB cord running from yet another storage department to the USB adapter. The Sirius is a little 4 inch box under the dash with a remote control and in order to get a channel you have to put the indash radio on Auxiliary. You can not read the radio nor change channels as you can't see it to start with and who can drive and be trying to find a button on the hand control at the same time. We complained about this set up and they said they could not install a radio in the dash. We were never told this and now they say we have to accept the way the radio is installed. It does not get reception at all without the USB connection. It looks trashy, totally unuseable while driving if you want to change channels. They have pretty much told us once we drive off the dealership we have accepted the car as is. This is the worst dealership we have ever worked with and they aren't going to take responsibility for making it right...contract or not.

First timer at Honda McKinney

6 de sep. de 2013

In and out, but not before the Internet sales guy rubbed us the wrong way. I initially sled for the Internet sales and then disregarded. He didn't do anything and wanted our business even when we already had a salesman, which was pleasant. While in the building we saw the internet salesman "whining and crying" to our sales person, through the reflection in the glass. He thought we didn't see. We got low-balled for my trade-in which was only 2 yrs old, but that's the name of their game. Overall, not bad. Gave me my truck in very reasonable time and tied up the loose ends after I left.

kntipton

28 de ago. de 2013

What a great experience! Came in on a Tuesday night and had a great showing by Mike Gabrani of the vehicle that I was interested in. Mike was knowledgable about the vehicle, friendly and provided excellent service. Not too long after, I was the proud owner of a Honda Accord. Rusty McDonald of the finance department was also a pleasure to work with. He took great care of us and was equally friendly. Overrall a great, hassle - free experience. Would definitely reccommend this dealership to prospective buyers!

ELR35CRELRTG

19 de ago. de 2013

I recommend this dealership and I recommend to look for Paul Sonneborn. He was way different from the other car salesmen that I had met before. He was more of a listener than a talker. He was very professional and listened to what I need, the price that I was expecting, and my expectation in purchasing the New 2013 Honda Pilot EX especially the handling of the price qoutation, that is, no hidden charges. I talked to him over the phone after I found in their website, the Blue Pilot that I liked. He listened to me about the Pilot EX that I wanted and the maximum price that I was willing to pay including the handling and delivery. But, of course, not including the tax because we cannot get away from the tax collector. He told me that he would call back so he could get the price that I was willing to pay. He called me after less than two hours and gave the good news. His pricing was very straight forward with no ADD ADD charges or hidden charges. I drove to the dealership from Fort Worth to McKinney (58 miles away) of the type of deal that we had. When I came in the dealership, the car was ready for test drive, right outside the door (on the side of the building). He explained to me the features of the New 2013 Honda Pilot EX rather than pressuring me to buy the unit, which most of the salesmen do. So I felt no pressure in purchsing the SUV. After I saw the outside and the inside of the Blue SUV, I asked to see the Red color Honda Pilot. He was very patient to get the Red SUV from the dealership lot under the heat of 1:00 p.m. Then I decided to test drive the Blue SUV in I-75. Then I noticed that the unit has only 23miles in it and noticed that there were lots of upgrade. First I saw was the Door Edge guard, the Fender wheel trim, the wheel locks, the tint on the both fron side windows, the pin point stripe paint on the side, and the all-weather floor mat. I knew that they were upgrades because it should not be there for an EX trim. Then I remembered what I read on their website that "Price does not include dealer installed equipment". So I talked to him about that thinking that those might be the hidden charges that I might meet during the signing. He told me that I don't have to worry about whatever upgrades I saw on the SUV because those would not affect the price we agreed since the price was already approved as what we agreed two days ago and I passed by lots of Honda dealership from Fort Worth going to McKinney because of the price that we agreed. That was the kind of salesman I was expecting to deal with. That means that after we hang-up the phone two days ago, we already sealed the price. Then he let me signed the paper with the price we agreed so the price would not be changed when it reached to the other department, the Finance dept. Thank you very much Paul for giving me a straight forward price with no hidden charges. Always look for Paul Sonneborn if you want to seal the price before you come in to the dealership. Richard.

A.D.

7 de ago. de 2013

I have not purchased a car in nine years and was not looking forward to the process. However, Paul Sonneborn Made the process easy and painless. Paul is extremely knowledgeable and friendly. He quoted a price and did not alter it. I sincerely appreciate Paul's patience and diligence. I have already recommended Paul to a friend of mine. Thanks, Paul!

timflan

22 de jul. de 2013

This was the second car I've purchased through Honda Cars of McKinney within the past three years, and the second one that Trae Gibson has helped me to acquire. The entire process was excellent both times around, especially yesterday. Trae is a consummate professional, an incredible man of his word and someone with whom everyone should have the opportunity to do business. And then Jimmy Rogers in finance was phenomenal and a delight with whom to work. Overall, the best car buying experience I've ever had!

MannyBasilio

20 de jul. de 2013

I had my first great experience buying from this dealership several years ago from the best salesperson I have ever met. This person retired and I was pretty sad. Now, I have met the 2nd coming of my favorite salesman. His name is Paul Sonneborn. If you are buying a car from this dealership, look for Paul. If you are looking for a no hassle and a straightforward deal, make sure you talk to Paul.

irritated buyer

19 de jul. de 2013

Tried to buy a vehicle from these people and the price went back and forth even contacted the cooperate off and got no response. Dealing with these people is like beating your head against the wall. The whole experience left me drained and highly irritated . NEVER use these people.

SWKS

12 de jul. de 2013

I cannot speak for the entire car buying experience yet, but Glen Blackmon has been extraordinarily helpful in finding the right vehicle. He has responded in a timely fashion and is continuously asking for feedback/further description of what specific needs I may have. I am not extraordinarily close to this dealership, but so far Honda cars of McKinney has been far better in addressing my inquiries than any other in the area.

UNHAPPY IN MCKINNEY

4 de jul. de 2013

When trying to buy a car, I felt like I kept geting the runaround. I even went up to their " E Price". They wated me to go halfway from their e price and their sticker price. I traveled 30 miles twice to try to purchase this vehicle that I wanted. I even contcated their home office and go no response from them. DON"T USE THE PEOPLE! SAVE YOURSELF THE HEADACHE THAT YOU DON'T NEED.

dsmyers48

9 de may. de 2013

I wish I would have had a better experience due to the location of my house.They just didn't seem that concerned about making it an easy transaction.

R white

27 de abr. de 2013

Had a very quick and simple car buying experience with Art Collins and Honda Cars of McKinney!

flaviabelo

20 de abr. de 2013

I love my pre-owned Buick Enclave and we had the Best Car Buying Experience thanks to Mr. Steve Depriest Sr, at Honda Cars of McKinney! My husband and I needed a new car, but because we have had two horrible experiences buying our prior 2 cars, I was very discouraged about having to go through the whole process again. We also have many friends that had the same bad experiences, with different makers and dealers, of negotiating for hours, having to deal with hidden fees, fake add-ons, fake markups, false advertising, and extreme lack of respect and honesty from sales people and managers. My husband found a car that he liked, that was almost an hour from our house. I checked the dealers reviews and decided that I would not waste my time going there to be tortured, just like the very upset costumers from the reviews. We both ended up finding different cars from Honda Cars of McKinney, and after contacting them; we decided to give it a try. My husband got there around 7pm, and I got there around 8pm and they closed at 9pm. When I got there, my husband was talking to the Sales Consultant, Mr. Steve Depriest Sr, and he had already done a test drive. I was going to be the main driver of the car, so Steve and his manager, Mr. Gary Evans, insisted that I tried it too. They were very courteous, showed me everything about the car, and didnt rush us into anything; even though it was almost the time they were supposed to be closing. We started negotiating, and it was a very smooth and pleasant experience. They were straightforward, not pushy, very nice and helpful, and we didnt even finance it I had noticed a couple of scratches and Gary guaranteed they would take care of it, and they really did. Actually, Steve kept contacting me the week after we bought the car so I could bring the car back to be repaired. When I did, they even lent me a car so I could run some errands until my car was ready. Best Experience Ever! I told all of my friends and promised them that I would write a review! Any other car I might want in the future, I will certainly look for it at Honda Cars of McKinney first! Thank You Steve and Gary, for making it the Best Car Buying Experience weve ever had!

shelleyyak

17 de abr. de 2013

I recommend Paul Sonneborn as a salesperson to buy your next car. He is a real, honest, family man that sales cars. Best experience we have ever had buying a car. He was patient with my indecision between a mini-van and a crossover. Knowledgable about both vehicles. Was looking at another manufacture for the same two vehicles; he never criticized manufacture of other cars interested in. He was positive in everyway. While you always hear and we have had previous experience in the car buying experience being not pleasant. Quite the contrary here at Honda of McKinney and with Paul as our salesperson. Would recommend to anyone to use Paul as their next salesperson in buying a Honda car.Thanks Paul. I love my new Pilot.

stwynne

15 de abr. de 2013

This is the 4th honda I've leased with this dealership. I gave them the description of the vehical I wanted and amount I wanted to pay. They found it, got it delivered to the dealership, got the paperwork completed. Scheduled a time for me to sign the documents and go over any instructions I needed to drive the car off the lot. This was one of the best experiences I've had and I'm looking forward to my next car. I highly recommend Paul Sonneborn as a professional car salesman. I know you'll have a great experience too.

TDY13

6 de abr. de 2013

I was met and treated with friendliness and professionalism by every one I was in contact with during my visit at Honda Cars of McKinney. I purchased the new car I wanted at, I believe, a good overall price. I believe that all the questions I had were answered with honesty, and the three different employees I met with are all of high integrity.

Beverly Blair

19 de feb. de 2013

I purchased a CRV in 2007 and Mr. Palmer was my salesman. This year I traded my 2007 CRV for a 2013 CRV EX L.. I called in and spoke with "Jimmy", of the Finance Dept. Completed the "pre-approved application on line and was contacted in less than 30 minutes with an approval. I advised Jimmy that the man that assisted me with my last vehicle was Mr. Newell Palmer. He made sure that Mr. Palmer was in and told me to come down. Mr. Palmer assisted me in picking out the car I wanted. I was out in 2 hours with my Brand new Honda CRV. This is the best place ever!. I am sure that the other salesmen are good, however I KNOW Mr. Palmer is just GREAT! Very professional and thorough. Please see him for your needs. He is in the Pre owned Car Section, however, he can sell NEW cars as well! He went over everything about the car and called me the next day to make sure everything was fine. He also sent me an email advising me that he would assist me in anything that I needed. Trust me, you won't go wrong with Honda cars of McKinney. BTW, they gave me a good price for my trade in....NOTHING DOWN! I loved it! Than you so Much for your help. Newell Palmer and Jimmy!

LibbyS

15 de feb. de 2013

Purchased my "new to me" used Chevy Camaro from Newell who was great and friendly to work with. All of the guys there were helpful. Thanks!

bcart1973

24 de ene. de 2013

I've bought TWO new Honda Civic LX cars from Honda Cars of McKinney. Trae Gibson was my salesman for the 2012 Civic. He had that rare combination of professionalism and friendlynesd.The sales and service are unsurpassed. I've recommended thedealership AND Traveler's to my family.

DanielMix

8 de ene. de 2013

Felipe Fuentes was very rude and disrespectful and I would not recommend Honda cars of McKinney because of my experience dealing with Felipe Fuentes. He should be fired for the way he treats customers.

Ganttgirl

29 de dic. de 2012

The staff at Honda of McKinney were very friendly and timely. Bill, our car salesman was very knowledgeable about the car we purchased. He was always very courteous and had a good attitude. The sales manager, Johnny, was patient and helped us to get a good deal. We also felt that the finance manager, Billy, was so kind and helped explain the rates and finance details of the car very well. We felt like we were very well taken care of and are very excited about our new car purchase. I would highly recommend this dealership and Bill Neckar to our friends and family who might be looking for a car.

Gayla Fredrick

17 de dic. de 2012

This is long over due! This past year I had my car detailed and when I got it back it didn't meet my expectations! He saw to it that it was taken care of. He's always courteous and is a valuable employee! If it weren't for Robert I wouldn't be coming there.Sincerely,Gayla

jwilson89

15 de dic. de 2012

I bought my used 2004 CR-V from this dealership in 2006. They were wonderful back then helping me find the perfect car. I've never had any problems with my car, so I believe they were honest in inspecting my car before selling it. I recently replaced the battery and lost the code for my radio and the service dept. was so helpful in helping me find it! Great service and wonderful experience with these guys! Always! Will be coming back when I decide to purchase another car.

Spillers4roc

11 de dic. de 2012

We bought our second and third Honda from Trae Gibson. He listens and tries to get the best deal for you. Harjit helped Trae on our last purchase and they both were awesome. It was very busy in July when we bought our last one and the two worked together and made sure we got what we wanted and then some. Very professional yet down to earth. We will go back to this dealership and see Trae.

krsnich

10 de dic. de 2012

Honda Cars of Mckinney treated me better than I can imagine. Long story short my Acura I bought there had a major transmission problem after the warranty was up. It was going to be $5,000 plus. They took care of me when they could have made it a drawn out painful process. I can't remember ever been this surprised by the service. They also threw in a free oil change and tire rotation. I'd recommend them to anyone.

kay texas

1 de dic. de 2012

Mike Gabrini was honest and straight forward from the first time we spoke. He made my car buying experience the best possible. Mike was always prompt returning my calls or texts. I never felt pressured over the phone. Upon arriving to the Honda dealership in McKinney, Mike met me at the door with a smile. He had my car parked close and had keys in hand. Having completed the online credit application, Mike arranged for as much paperwork to be done in advance as possible. I have never had such efficient service when buying a new car. Usually I have camped out for half a day to complete the process. Mike had me to finance within an hour of my arrival. Rusty McDonald was a great help in finance. He is very knowledgable, friendly and helpful. I did not feel pressured but left with lots of good information about my finance plan, service plan as well as GAP insurance. Rusty was also very efficient, but did not rush the process. After finance was complete, my new car was waiting,detailed and ready to go. Mike spent time in the car with me going over every detail. He offered to sync my phone to the car blue tooth, set up radio stations, Pandora, Facebook, ect. Obviously Mike cares about his customer's complete satisfaction. Regarding the price of my new Accord coupe, I was quoted an e-price over the phone including delivery fee and additional options. I was happy with the price but worried it may change once I arrived. I had my notes and was pleased with Mike had the exact figures and never tried to add a penny. This haggle-free atmosphere alleviated the stress usually found with car buying. I was treated with kindness and respect by everyone I encountered at Honda in McKinney. I will definatley return for future purchases.

bpounds

27 de nov. de 2012

I contacted Honda Cars of McKinney via the internet; Mr. Kevin Jones, contacted me with a very low price for the car I wanted; but when I arrived they brought out 2013 Accord, Pearl White, 4 cylinder with Navigation as I had requested. Then the BAIT and SWITCH began; here is the car had about $2500-3000 worth of add-ons. They had lured me from Austin Texas with a very low price then broke the news with a more expensive car. They were not forthcoming in the beginning when i asked for the dealer's cost, sales cost and drive out cost; they dodged the email request with vague statements that they could not provide that. When I sat down with them, they went immediately to Edmunds and showed me the car's cost which certainly was a lot more for the base cost than the $27, 400 they quoted. They are not to be trusted; I walked out and immediately when home to shower. Worst experience I have had in all my 40 years buying cars. BEWARE OF THE BAIT AND SWITCH SALES APPROACH.

amaniangattu

23 de nov. de 2012

Sales person was very good. Last minute man came and talk. He was talking not nicely.It is a business. Customer is is the important key.First he gave me a Price&245000.Afterwards I agreed that price salesperson talk to him and he said $24800.Then we left from the showroom, salesperson came and ask If they agreed &24500,what is my opinion. I said $24500 I can buy the honda crv 2012.Then again The sales person went and talk his superviser and he siad $24900.It is vert bad experience for my life. Alexander Maniangattu

poopstain

17 de nov. de 2012

i came to honda cars of mckinney with a very short list of acceptable car choices, which i know makes it hard to get what i want, but Bill and Jay worked patiently to find the right car for me and my family. rusty helped me decide what warrenty/service package was best and all in all, i got a screaming deal on all of it!! thanks fellows!!

Jamesnaly

7 de nov. de 2012

Trae did an excellent job for us!!! I first visited teh Dealership several months ago doing some research. I happened to run into Trae as I was looking for a brochure. He offered to go get me one. he came back empty handed but offered to show me teh vehicle. I told him that I was not buying in the near future and did not want to waste his time. He stated " whether you are looking or buying today, tomorrow, or in severla months I would love to help you" No pressure and he showed me two different vehicles. He spent over an hour with me and answered all of my questions. That is why when we were ready to buy we came back and found Trae!!! I would highly recommend him to any of my friends and family...So i would definitely recommend him to anyone looking. Thank you for help, time, and working for me to get a great deal!!!Billy was our Finance Manager when we purchased and just like Trae he was no pressure and answered all of our questions. Great experience and I would recommend him as well.Thanks!!!

B Cramer

25 de oct. de 2012

This is the second new car that I have purchased from Trae Gibson at Honda Cars of McKinney. After my first experience in working with him, I did not consider another Honda dealer for my second purchase. Trae is outstanding. He stands behind what he says and he goes above and beyond in providing high quality service. He provided me his cell phone number and he took my calls day or night to finalize these deals. Trae is friendly, but most importantly, of the highest integrity. He made the buying process efficient and easy as I was able to complete the transaction from test drive to ownership in one evening. I would purchase my next Honda from Trae at Honda Cars of McKinney and have recommended Trae to my friends and colleagues.

jamesbar

22 de oct. de 2012

Best car buying experience ever. This is my twelth vehicle bought from Bill Neckar. This was the fastest time ever. Troy got me a great deal, and Rusty talked me into everything as usual, and I got a great interest rate. Thanks to all the guys at Honda Cars of Mckinney. I will buy my next car from them as well, as long as they keep getting me great deals. We just love our new Civic, and because they last so long, all these guys will probably be retired by the time I need another car...lol.

briant401

21 de oct. de 2012

Jay did a great job of helping me find the exact model I wanted. He was able to explain all of the features of the vehicle and show all of the technology gadgets. He answered all questions and went out of his way to help me understand the features that were most important to me. The entire staff made the purchase process smooth and quick. I would recommend these guys to anyone.

Happydrivergonzales

18 de oct. de 2012

Art Collins was very friendly and helpful. I was there shopping for a Chevy that was advertised on their website. He did not push me to buy a Honda at all, because the Chevy was what I wanted! So I really appreciated that!

scottwitzenburg

15 de oct. de 2012

I met Trae Gibson on the sales floor.We immediately hit it off.He is sharp, a great listener, and very helpful.I kept his card, because I plan to recommend him to anyone in the area that is looking for a new Honda.Trae is an asset to your organization!

rbarshop

14 de oct. de 2012

WHEN YOU COME TO A DEALERSHIP TWICE IN YEAR ,FIRST TO TURN IN LEASE CAR FOR ANOTHERLEASE CAR AND THEN THE SECOND TIME YOU COME BACK AND THIS TIME YOU DO THE SAME THINGBUT THIS TIME LEAVE BUYING A NEW CAR (2012 CROSSOVER EXLN-V6). THE REASON FOR THISIS THE GREAT EXPERINCE I HAD WORKING WITH TONY DELSOL BOTH TIMES!

jayzhang

13 de oct. de 2012

Buying a car is not an easy process. You have to do a lot of homework before going to a dealership. As well, working with a good sales person will ensure you get what you want, not what sales person wants to sell you. Fortunately, Tyler has been a very friendly sales. He is willing to listen and meet what customer needs w/o being too pushy. When they didn't have the color of our choices, he drove 20-30 miles personally to get the car that we like and quickly called us back to pick it up. We are very pleased with his customer-oriented service and glad we bought the car from him.

octubre

12 de oct. de 2012

Was a pleasure by my new Honda CIvic Ex. Jay and Jimmy was very helpful,very patient and they explain everything very well.Another point everything was very fastthanks

marc.cotnoir.5

11 de oct. de 2012

My wife and I had a great experience. They were professional and gave us the 'space' to think our decision through every step. We highly recommend Honda Cars of McKinney. We've used them for 3 vehicle purchases over the past 7 years.

bphennel

9 de oct. de 2012

Cody Wells was an excellent salesman. Very knowledgable and honest with vehicle descriptions! Very thorough and stayed with us to the end. Not pushy or over zealous. Made us feel welcome and important. Would definetly reccomend this dealership and salesman. We will most certainly be back!

Betsye

8 de oct. de 2012

Jason was very helpful in finding the best car for my son. He was very knowledgable in the different models especially considering the new model, the Honda Accord Sport, had only been on the lot for two weeks. He went above and beyond to get us the car my son wanted and in the time frame he wanted it. We went to one other Honda dealership which is where I had bought my Honda Odyssey and talked to a salesperson but he did not really know much about the new model nor did he ever call me back with final prices as he told me he would. I was a cash buyer and he knew I wanted a car asap! I am so glad I went to Honda McKinney to look also. That is where I will buy my next Honda for sure!

Ncurtis1

8 de oct. de 2012

What a great experience! Choosing and negotiating a new car is not my idea of fun. Mike gabrani was our salesman and he really helped make it a pleasant experience. I am so easily put off by sales people but he was the perfect balance of attentive vs pushy and helpful vs desperate for a sale. He had a nice sense of humor and a laid back approach that really worked for us. We are excited about our new odyssey and would work with mike all over again without hesitation.

deifert

6 de oct. de 2012

We were looking for a new 2012 Honda Pilot. Tony Del Sol helped us find the right vehicle and we were able to arrive at a very fair price for the vehicle. Tony was very courteous, knowledgeable and professional. He made our buying experience very positive.

Stacey Schroeder

1 de oct. de 2012

I absolutely LOVE this dealership!! Honest, fair, friendly and not pushy!!! I bought my new car here - I have it serviced here, and I *WILL* buy again from this dealership.

u123205

1 de oct. de 2012

Shopping for a car is difficult, but honda of mckinney made it easier to buy the car i wanted

kimberly.harkins

28 de sep. de 2012

I can not say enough good things about my experience at Honda of McKinney thanks to Trae Gibson! I will never use another car salesman, and I will try to push friends/family his way so they can have the same experience I had.

G&JRobbins

27 de sep. de 2012

My experience dealing with Harjit Athwal, Jimmy Rogers, and Darryl Golter was exceptional. They really worked together as a team and went above and beyond to deliver my dream car at a price I could afford.

psdonovan

2 de sep. de 2012

John and everyone we worked with at Honda Cars of McKinney were Great! John listened to what we wanted. We didn't feel the high-pressure we experienced at the other dealers. Within about 10-15 minutes after we arrived, John had found a car with the features we wanted and we were out on the test drive. When we decided to buy, the rest of the process went smoothly, again without the high-pressure to buy all those add-ons. I'd definitely go back to Honda of McKinney to buy my next car!

Pauladfw

10 de ago. de 2012

Carl, you are AWESOME!! I appreciate working with every time!! It is a pleasure coming to Honda Cars of McKinney Thank you, your the best!!Paula B.

Fr6245

9 de ago. de 2012

Around the first of July we bought a honda accord. The salesman Jason walked outside and greeted us. And asked if needed help I told him we were just looking. He then started to explain the different features that all had according to the trim. Well then he asked we wanted to test drive one so I picked a silver accord lx. We loved it but we didn't think we could handle the payments. He then got in contact with his manager Darryl golter and finance manager jimmy Rogers. Well they got together and gave us a good payment plan and best of all Were not upsidedown. They gave us a good deal and were surprised because the other car dealers wanted $ 6,000.00 down. We gave nothing down on the accord. AND got a reasonable car payment. It took them about 3 days but we drove the Honda unroll the paper work was done. Maybe our circumstance was different from other people. But you never know unUntill you try. Our credit is not all that but whose is. We have been turned down at other dealerships even the one where we bout our proviso us car ( new 2010 ) give them a try not all sales men are the same.but we all have our own opinion about how we have been treated. Everyone deserves a chance. They got one and we got one. Hope you go visit them. Oh and by the way we had no intention of buying a car JUST LOOKING.

disappointedcustomer123

5 de ago. de 2012

I came into the dealer with my Certified Honda still under bumper to bumper warranty. When I purchased my car there I didn't realize there was a major problem with the sound system until a friend of mine who used to know a car audio store mentioned it. So I took it in and they kept my car for about 2 weeks. They couldn't figure anything out and ended up replacing my front speakers. Months later my friend introduced me to a car audio technician, within 5 minutes he was able to locate a depolarized speaker in the back and voila, the sound was instantly changed, I could hear the full range. It's pitiful that a known dealer lacked the care to spend the time to trouble shoot my car which they kept for a couple weeks in order to fix a problem which required no additional hardware, just a few minutes of time to change the position of two wires.

Disappointed Customer

5 de ago. de 2012

I came into the dealer with my Certified Honda still under bumper to bumper warranty. When I purchased my car there I didn't realize there was a major problem with the sound system until a friend of mine who used to know a car audio store mentioned it. So I took it in and they kept my car for about 2 weeks. They couldn't figure anything out and ended up replacing my front speakers. Months later my friend introduced me to a car audio technician, within 5 minutes he was able to locate a depolarized speaker in the back and voila, the sound was instantly changed, I could hear the full range. It's pitiful that a known dealer lacked the care to spend the time to trouble shoot my car which they kept for a couple weeks in order to fix a problem which required no additional hardware, just a few minutes of time to change the position of two wires.

Flangain3

1 de ago. de 2012

I stopped by McKinney Cars of McKinney looking for a car to replace my recenlty wrecked car. I was approached by a overly motivated saleman eager to meet his quota.I told him I was in process of settling with my insurance company but he continued trying to get me to purchase a car knowing I had not come to an agreement with them. He stated he does this everyday, and he knowsd what they were going to offer and he had several finance options he could offer and get this deal done today. He then stated his offer was only good for that day, well until 9pm, well before 9 because the lights are out and we are out of here at 9. Really, you think that is going to motivate me to buy a car? He was motiviated to help himself and himself only.I purchased a car the next day from Pat Lobb Toyota where I was able to deal with a saleman that took the time to build rapport and trust with me. People do business with those they TRUST and no trust was built in this visit to McKinney Cars of McKinney.

Eagle

21 de jul. de 2012

The service is good,although the price is more expensive than other dealers. But after the negotiation, you can get a very good price. The process is fast, just in a week, I received my plate. Generally, it is a good dealer.

hgipson

18 de jul. de 2012

My sales person, Derrick Turner, is absolutely the BEST!! My original buying experience with Derrick nearly 5 years ago was very easy, friendly and hassle-free. He worked with me to meet my needs and I left owning a brand new Honda Odyssey that has served me and my daughter very well. During the time I've owned the van Derrick sold me, he has called to check in on me numerous times but never too pushy about selling me an upgrade. I always felt he was genuinely interested in learning about my experience with my Honda and ensuring my overall satisfaction (and the Odyssey has been excellent). But today, Derrick made the top of my all-time favorite, ultimate Salesman list. I ran out of gas in the van, had a nice person stop and help me put 1 gallon of gas in my tank and then drove off, but my van still wouldn't start. Before I went to the expense of having it towed, something told me that Derrick would be able to help me. I called him at the dealership (Honda Cars of McKinney) and told him my predicament. He said I may need more gas, that just 1 gallon might not be enough to start it. He asked me to standby while he contacted his lead service manager who gave instructions on what to do. Turns out I did need at least 2 gallons to get it started again. Derrick called back to check on me and make sure I was safe and back on the road. He knows, and so do I, that I will be buying my next vehicle from him. Now THAT folks, is what you call great service, 5 years running strong. Thank you Derrick!

Syed N Ahmed

7 de jul. de 2012

.My Honda pilot AC pipe leaking ,so i visited to day.He fix this problem within a reasonable time.He is very friendly& cooperative.Thanks,see you next time.

Brojefe

5 de jul. de 2012

Beware of the dishonesty at Honda Cars of McKinney. We spent hours negotiating with these guys and arrived at a deal which they ultimately could not follow through with. But here's how they handled it. We were excited about picking up the new car the next morning only to find, according to them, it had been sold. Somehow, between closing time the previous night and the next morning, a mystery person bought the car. Now, maybe this miracle really happened. But my father-in-law had called anonymously an hour before we arrived to ask about it (to see what its features and cost were), and the salesperson at the other end of the phone stood before the vehicle describing it. Perhaps he was confused. In any case, wouldn't you think a manager would come talk to you personally when such a mix-up happens? The poor salesperson had to make all the apologies and go back and forth with alternative (more expensive) solutions. We declined and waited for the manager, but he was unavailable.

Tinsel123

30 de jun. de 2012

Great experience low pressure I got a great price salesman Art was fantastic.

jc01480

6 de jun. de 2012

John Mihail was very helpful and informative about my purchase. John was very courteous and followed up with me after my purchase. He certainly earned his pay that day. I am very satisfied with my purchase and I feel that John did everything he could to save me money.

HappyTitanOwner

1 de jun. de 2012

Overall best experience I have ever had at a dealership. Very professional and a "painless" sales process. John Mihail will take great care of you! I plan to send him as much business from my friends and family as I can. When I am ready for my next vehicle, he will be my first call, bar none!

ericthom

30 de may. de 2012

Trae made the process of trade-in and new car purchase enjoyable. Everyone, go see Trae. In addition, Trae and other employees stayed past closing time in order to complete the transaction. Thanks.

Graham, J

23 de may. de 2012

Tony was a great sales consultant. He listened to all of my needs in my new car selection and helped me pick out the right Honda Civic. He even demonstrated how to use all of the features in the auto before I drove off. Thanks Tony for helping me trade my previous Honda for the new Civic. It's a great car with excellent gas mileage! Thanks also for helping me order the floor mats, they look awesome.

kahoksoc

21 de may. de 2012

They were very friendly from start to finish and made the buying process very easy. I worked with Trey and he was very good at finding the right car for me and addressing all of my concerns.

Paulbaldazo

20 de may. de 2012

Bill mead made my shopping experience a great one, it was a smooth purchase. Great sales person! I will definately recommend bill mead to my friends and relatives.

lwilleford

14 de may. de 2012

Mike was a great salesmans to work with when I bought my new Civic. I spent the first half of my day at another dealership and was treated horribly. When I went to Honda of McKinney, Mike was super friendly and not at all pushy. He did everything he could to get me the car I wanted at the price I needed. And Billy in finance was very nice and willing to get my car to me as quickly as possible. There really was no hassle working with these 2 guys.

MKBadar

13 de may. de 2012

Trae was amazing through the sales process. He was easy to get a hold of, aggressive on our behalf and present after the sale. I could not be happier with our experience with Trae and Honda McKinney.I would confidently recommend Trae and Honda McKinney to anyone (and actually already have)!

j.landon09

8 de may. de 2012

First time Honda Buyer! Bill Mead in Sales and Felipe Fuentes in Finance helped me with my purchase of my new accord. Very happy with Bill and Felipe getting me a great price and rate! Thanks Guys!

parafire46

8 de may. de 2012

Mike was great! Worked hard to help us out. I feel like a fair price was given on our trade in. The whole experience was easy and painless.

amywitt2

29 de abr. de 2012

This is the second vehicle we have bought from Honda Cars of McKinney and it was by far the best car buying experience we've ever had. Between the two of us, we have bought 9 vehicles and HC of McK made sure we were fully satisfied before we left their lot. Justin Griffin is a wonderful sales consultant who made sure all our needs were met and we were satisfied with the vehicle, financing, and even followed us home so we didn't have to return to the dealership to bring the title to our trade in. Thanks.

robinrubrecht5145

26 de abr. de 2012

Mike has sold me two cars and I will buy my next one from him too. Felippe was great in financing too. Keep these two employees.

Sulem01

24 de abr. de 2012

Trae was very helpful and nice, he helped me find the best car for me and afterwards he went over all the features in the car and was very patient!! Rusty was very pleasant and helpful with the financing. I had a wonderful experience car shopping with the team at Honda Cars of McKinney.

kyroalexander

22 de abr. de 2012

MY HUSBAND AND I WERE LOOKING TO PURCHASE A TOYOTA 4 RUNNER OR HIGHLANDER FOR OUR SON. WE SAW A GREEN 4-RUNNER PARKED IN THE BACK OF THE BUILDING AND INQUIRED ABOUT IT.WE WERE TOLD THAT THE VEHICLE WAS NOT FOR SELL JUST YET AND IT NEEDED TO BE CHECKED OUT. MR. MJ JOHNSON GAVE US HIS CARD AND TOLD US HE WOULD FOLLOW UP WITH US AND GIVE US A CALL ABOUT THE VEHICLE. IT HAS BEEN NOW 2-3 MONTHS IF NOT LONGER AND WE HAVE NOT RECEIVED A CALL AS OF YET. WE RECENTLY WENT BY THE HONDA DEALERSHIP AND OF COURSE THE SUV IS GONE. MJ JOHNSON HAS NOT CALLED TO APOLIGIZE AND GIVE AN EXPLANATION OF WHAT HAPPENED. I THINK IT WAS VERY POOR CUSTOMER SERVICE AND A INCONSIDERATION ON HIS PART. I WILL NOT RECOMMEND THIS DEALERSHIP TO ANY OF MY FAMILY OR FRIENDS.

Wjglaw1

21 de abr. de 2012

Great strate forward to the point honest sales person. He said what he ment and ment what he said. I had the best customer service I have ever had. I would definitely buy from Justin again.

JenBambach

18 de abr. de 2012

John "Michaels" Mihail is certainly top notch in the auto dealer industry. Charismatic and energetic, yet professional and friendly, he was extremely knowledgeable about the product he was selling. My husband and I have been communicating with other personnel at another brand dealer, and John's customer service, as well as Felipe Fuentes, who worked the financing side for us, far exceeded our expectations!! We arrived shortly before closing, which is 9 PM, and they both stayed late for us, almost 11 PM. I have already started spreading the word about Honda cars of McKinney and we just go the car yesterday!! I would highly recommend working with these guys. Thanks!!!!!

gporter

12 de abr. de 2012

I had such a great experience with this dealership! Everyone in pre-owned cars are friendly, knowledgeable, professional and went over every detail with me. I want to thank the sales manager, Bart Davis. The don't just want to sell you a car, they want to make you happy. I strongly recommend this dealership!

rejohnson

12 de abr. de 2012

Justin Griffin introduced himself to my wife and I just after we drove onto the lot. Asked if he could help and we told him we just wanted to look around. He made several recommendations and told us he would be available if he had any questions. We checked back with Justin in about 30 minutes and we had two cars we wanted more information about. He explained in great detail about each car. My wife took a test drive in a 2010 Crosstour. She loved it and Jason took us through the features,warranty and pricing. He did a great job!! Rick Dailey handled the paperwork and actual purchase of the car. He was friendly and explained every document in as much detail as needed. He also explained additional warranty options which we purchased an additional wrap around warranty.These guys were the ones we dealt with in the process of buying the car but everyone else we came in contact asked if there was anything they could do to help!!Very professional organization and a pleasant experience in what could have been very stressful.

jbathman

9 de abr. de 2012

Very happy with my first experience with this dealership! Went in to buy a used car for my daughter - got a great deal with no games or pressure tactics - just good products at a good price. Neil was GREAT - ask for him if you visit this dealership!

ChintharasyFam1

7 de abr. de 2012

We were very pleased with the treatment we received from Honda Cars of McKinney and our sales representative Art Collins. He was very knowledgable and helpful. He assured to go through with his promises and we appreciate him very much for that. Thank you Honda Cars of McKinney and Art Collins!

ms138085

4 de abr. de 2012

This is our first purchase of a vehicle in over 8 years. We were not looking forward to the experience. The friendliness, professionalism, and customer oriented service that both MJ and Felipe provided was appreciated. The negative experience from the past was redeemed by MJ. He did not waste our time trying to sell us something that we were not interested in. I hope he is around when we need to purchase another vehicle!

Leng

4 de abr. de 2012

Mike Corriveau his great sales man and got the best quality to approach people easy to buy a car and I enjoy my useHonda fit that I bought from him it was a great deal too I can recommend honda car of mckinney to everyone .

Sports Car Enthusiast

1 de abr. de 2012

I recently purchased a used civic si from here, the process was pretty smooth considering how dealership treat most people. Overall I am very pleased with the end result.

lildeb7

6 de mar. de 2012

I bought my car a couple of years ago and dealt with Brad, he was for helpful and informative and did all he could to make me happy. This is actually the 2nd time I have bought from Honda Cars of McKinney, but my first time dealing with Brad. I have always had my car serviced here and had absolutely no problems. I'll definitely be back when I am in the market for a new car.

Dwalker1105

4 de mar. de 2012

He was very polite and concerned about what I wanted and what was best for me . He was very professional and seemed concerned.The dealership fought for me to get my car and I really.Appreciate that.I knew that me getting my honda was a blessing and it wouldn't have been possible without the team at honda cars of mckinney especially Trae Gibson

Chris.Boehm.ii

1 de mar. de 2012

For starters, hands down would reccomend the seller Trae Gibson. Hes stright up, honest and will get the job done as fast as possibly. I visited 6 dealerships looking to buy a brand new car. Wanting to run in, Test drive the car, you know get the feel of the road. What offers where going around, etc, etcIf you've done reccent car shopping you'll take to mind that all dealerships want to sit down, talk to you for the first 20-30 mins. Then get all your personal infromation. Hear your life story. blah blah blah. Time is money my friend.Trea Gibson so far picked up perfect from the start. Greeted us as if were past family. Asked what i was looking for, told him i wanted to test drive a brand new 2012 Accord as well Civic. Just base model to get a feel for the road. Told me just needed to grab a copy of my lisence. As well he'll grab the keys.2-3 mins he had both cars back to back ready for me to test drive. No paperwork, Just what i asked for. LOVING IT so far. Test drove both cars, hands down loved them. Its hard not to love a honda. Told him thank you very much, gave him my email address and asked to send me the prices for the upper models he has in stock. I'll be in contact, still needed to head to a few more dealerships.List was sent a within 24 hours of a bussiness day, after seeing that the accord was my favorite car. I asked to see the Accord SE, as well the EX-L knowing im interested in both but wondering if its worth the price difference for my style of life.Ofcrose Trea kept bringing up more details i missed from my research, even pulled the cars next to each other for me to check out the engine in both cars. Differences, of internal componets. EX-L is a wonderful car, honestly loved it. Just in my personal opinion i wouldnt use half of whats in it compared to everything in the SE. Although alot of nice/neat features.Just plain hands down on the experience with the car shopping, no dilly dallying about services and plans. Just cut throat to the sell. Where in my style is perfered. Ofcorse he did mention all the services and extras avaiable to me after we started the selling prodcedure. Hit everything on the dime.After the cars sale, he helped even clean out my trade-in offered to check again just to make sure i didnt miss that thing. Made the experience very personal, to the point. If someone was intersted in a honda, i'd push their purchance stright to him. Fantastic seller, as well highly reccomended.

Kaileygirl88

27 de feb. de 2012

It was such a great experience an I can't wait to refer friends to Trea! I love my new and the stress of buying a new car was taken away!!

ggrann

18 de feb. de 2012

I bought a used BMW and had it shipped to CA. It arrived with two bent rims; badly worn drive belt; bad engine oil sensor; bad thermostat;and badly worn control arm bushings. In addition the car had been in an accident and the hood is now misaligned and the bumper cover is damaged. Costs of repair are over $4,000.

Very Satisfied

28 de ene. de 2012

Would recommend visiting this dealership. Outstanding service! John Michael went out of his way to accommodate, highly recommended.

RalenePauling

23 de ene. de 2012

I was not looking forward to the face to face of buying a car because of my past experiences with salespeople but Tony was great! He did not pressure me to buy something I did not want but instead listened to exactly what I wanted and proceeded to work towards getting me that. He was very friendly and knowledgable about the new CRV's and I felt very comfortable when we went for a test drive. I felt like Tony was completely honest with me and that is something I have NEVER felt from a car salesman before.

valor123

14 de dic. de 2011

Did fine. Great job. Car was priced well. Car was a little delayed in delivery probably because hard to find. Work with Trae cause he's the best though. He'll take care of you.

donnablackstock

11 de nov. de 2011

I have leased two cars and bought this last one and my experience has been great. MY salesman Harjit was great and I would recommend him to everyone.

dsherling

10 de nov. de 2011

My husband and I had to get a new car after our car was totaled in a car accident. We had been to several dealerships in the area with no luck. We found a car onlline and went to look at it with no expectations of buying it. The salesman, John, was so knowledgeable about the car and he made the whole experience so much fun that we bought it that night. We had a great experience with the business manager, Rick, as well who helped us get a great rate on our loan as well. The whole staff was friendly and fun. We would recommend Honda Cars of McKinney to anyone who asks!

Dale Butler

18 de oct. de 2011

Wish it could have been found locally instead of putting 300 miles on it to get it here, but I do understand. Everything was there except what was pointed out to be done later. Dave Chiles was very good at contacting me from the progress of the search to the prep of the vehicle.

darcin

12 de sep. de 2011

In short, I purchased a used car from them (~34k miles) and their top end, "hi tech" 3 year warranty. The sales guy was plenty nice. His manager was not. After 48 hours, I find out I have: loose bearings on both front wheels, a heavily leaking water pump, cracked A/C belt, cracked serpentine belt (squeak squeak), body damage that was covered up with paint (reasonably well done, but accidents should reduce the price), two holes drilled in my rear floorboard covered with carpet, the passenger seat isn't bolted down right and rattles around, the muffler had a hole that was just welded shut, and a blown speaker. This isn't just speculation, I actually had a 3rd party mechanic check everything and have it in writing. For whatever it's worth, Carfax showed nothing.I take the car back to get the repairs done. Alas, they won't do the repairs. Nothing is covered under the 3 month / 3000 mile warranty that came with the car nor the 3 year warranty I purchased, or so they say. They claim it was all wonderful and perfect when I bought the car 2 days ago. I push the issue. A manager arrives refuses to do anything about it, but offers to do the repairs if I pay them. "It passed our inspection. I'm telling you right now, I won't do it." I bothered to re-read my "hi tech" signed warranty papers after arriving home. Some of the stuff is listed, though things like "hidden holes drilled in car" aren't (so they won't do anything, I'm sure.) I really don't think this should even count as a warranty issue. It wasn't sold as a clunker, it was sold as a fully functioning car. So, now I have to go find alternatives to make them do what they said they would.

EMMIEGIRL

23 de ago. de 2011

BEST CAR BUYING EXPERIENCE THAT I HAVE EVER HAD! RICK AND GARY DID AN AWESOME JOB FINDING ME THE PERFECT CAR AT THE PRICE I NEEDED! I WOULD AND WILL RECOMMEND HONDA CARS OF MCKINNEY TO ANYONE LOOKING TO BUY A NEW OR USED CAR! THANKS SO MUCH!

wmdunham

3 de jul. de 2011

This dealership and in particular the individuals mentioned, is the best and professional dealership that I've encountered over the last 40+ years. The customer is treated with respect and his/her needs are actually important during the sales process. Also, and very important, the sales persons understand their product and all of the characteristics and process of the sales steps. Pricing is absolutely fair.

felipeinsalessux

1 de jul. de 2011

Awful dealership, do not waste your time on these crooks. Worst customer service ever and a bunch of liars. Do not waste your money here. Sales person victor had no idea what he was doing so he kept running back to his cousin felipe in finance who lied about the whole deal. At the end after signing the deal he then said he needed an extra $500 down, nothing but crooks. But these two victor fuentes and felipe fuentes of honda of mckinney are the worst ones yet. Please do not come across these two liars.

donlhudson

30 de jun. de 2011

To whom it may concern:Since 1985 we have purchased, as a family, 12 Honda's. Eight from Lute Riley and now four from Honda Cars of McKinney.The main reason we come back are two fold; Customer Focus & Neighborhood Dealership. Also, We are STRONG NASCAR Fans.In closing I would like to say that Michael Johnson and Rick Dailey were AWESOME!Thank you for this opportunity. Don & Vickie Hudson (972) 529-5476 Office (214) 763-9676 Cell

Mckinneyishell

18 de jun. de 2011

This dealership will con you for your money as much as it can. The salesmen and even the MANAGER will use verbal intimidation to try and coerce you into spending your money. These salesmen will verbally abuse you if you refuse to buy their cars. When I refused to pay them money for a banged up vehicle, the manager banged his fist repeatedly on a car and yelled and screamed at me at the top of his lungs that I had wasted his time and he shouldn't have bothered on me and could have sold a car to another customer. I stood there in shock and I cannot believe this is the MANAGER OF A DEALERSHIP. He verbally threatened me and has FOREVER TARNISHED the good Honda name. I swear to you if you come to this dealership you will regret it. You will truly waste your time, money, patience and good will on a dealership that is only out to scam you. ONCE AGAIN, HONDA CARS OF MCKINNEY IS OUT TO SCAM YOU WITH BROKEN CARS THAT ARE UNCERTIFIED AND THEY REFUSE TO SHOW YOU AND OFFICIAL DOCUMENTS OR PAPERWORK ON THEM, EVEN AT YOUR REQUEST. BEWARE THIS DEALERSHIP!!!!!!!!!

davidsamuel80

27 de may. de 2011

I bought a car from them. They jacked up the price to more than what it's worth and when i called and asked about it. They disconnected on me.Also they never call back when we leave a message.I would say that their service center people are so nice.I would never recommend this dealership to anyone.

kickkk

10 de may. de 2011

I have an old Honda Accord EX (1990) with over 200,000 miles. Since I moved to Texas in August of 2009, Ron Tranka has kept my car running and is always helpful in solving my problems. He even helped with clutch problem another shop was having trouble with. He is cheerful, knowledgeable and informative.It has cost me a lot in cash to maintain my old car and makes me wonder if it is time to by a newer car.The parts department has been very heopful on a few occasions too.

ldelarosa420

13 de abr. de 2011

Outstanding Customer Service! As soon as we spotted a vehicle we liked Max was very helfpul. He was giving us information about the vehicle and was asking for our needs. He didnt pressure us through any of it. We took our time and he made buying a vehicle the easiest process ever. Felipe was very helpful as well. He gave us options regarding the financing and we were very satisfied with everything. I will continue to purchase vehicles in the future with this dealership and I will refer others as well.

rwshetler

13 de abr. de 2011

I first went to the Internet to find a dealer that had the precise car that I wanted. I found that car at David McDavid Honda in Frisco. I submitted my "interest" on the internet and received an immediate reply. I went in the next day to a very busy sales floor and to my surprise was greeted very promptly by Rusty Hill. He had the car I wanted washed and ready to go. It took just a few moments to complete the transaction and I was on my way. I returned the next day for an appointment with Brian to learn the "in's & out's" of my Bluetooth & Navigation systems(& any other electronic systems) thatare rather imposing for hi-tec challenged senior citizens. Brian did a masterful job & I drove away confident that I had mastered lesson #1. The rest was OJT. Brian did give me his phone numbers where he could be reached 24/7 if I needed tech assistance.

TRINA BYNUM

13 de abr. de 2011

JESSE WAS VERY HELPFUL AND INFORMATIVE. HE GAVE ME INSTRUCTION BEFORE AND AFTER OUR PURCHASE AND HELPED ME SET UP MY BLUETOOTH , WENT OVER THE GPS , ETC.. HE IS VERY KNOWLEDGABLE ABOUT THE HONDA PRODUCT AND HE IS A PERSONABLE AND FRIENDLY YOUNG MAN. A GREAT ASSET TO YOUR DEALERSHIP.RICK IN FINANCE WAS VERY COURTEOUS AND HELPFUL. HE GOT THROUGH THE WHOLE BUSINESS OF THE PAPERWORK IN A MINIMAL AMOUNT OF TIME AND HE IS VERY EFFICIENT. HE TOO IS VERY FRIENDLY AND PERSONABLE AND A GREAT ASSET TO YOUR DEALERSHIP. OVERALL I WOULD SAY THE WHOLE EXPERIENCE WAS EASY AND I WOULD RECOMMEND MY FRIENDS AND FAMILY TO COME TO HONDA CARS OF MCKINNEY.

tytexas

8 de abr. de 2011

The best car buying experience I've ever had!!! All of the Staff members we dealt with were very friendly and helpful. They made it very easy for us to compare the three models we were deciding between (Pilot, Odyssey, CRV). We ended up choosing a Certified pre-owened Odyssey and couldn't be more pleased. The icing on the cake was the price and trade value we got with very little negotiation. I was told they are the second largest certified pre-owned Honda dealer in the nation and it is easy to see why. Class act all around with great pricing to boot!!! They have earned my repeat business in the future.

Orantes

6 de abr. de 2011

When I first aguired the problem with my CRV the rep. Tony was not very helpful.I called Kenny, who I think is over the service dept. He was so concerned with the problem with my CRV and had me bring it in for immediate attention. Kenny was so nice and was so customer oriented. I have never had anyone so concerned about customer satisfaction. He assigned to to rep. Steve Knowles and he made sure I got my loaner car and give me hid card for any problems or questions I might have. My car is working beautifully.

paytonjohn

21 de mar. de 2011

After requesting to be contacted and indicating that we were really just researching and still not ready to purchase, Brad offered to show us the vehicle and demo some of the features that same day. We didn't end up at the dealership until just before closing time, but Brad hung around just to let us test drive and show us the car. At that point we were probably a couple of weeks from wanting to purchase, but after the positive experience we ended up buying our new Pilot that same evening, with Brad and company staying well after closing to get it done. We had such a positive experience that we are now considering replacing our second car as well, about a month after our original purchase.

lindamuss

19 de mar. de 2011

Both men were very friendly and courteous. Max was nice enough to take us to get something to eat because my husband is diabetic and his sugar was dropping. Our car was being looked at for our trade. We appreciated his kindness in taking us so that we could purchase some food and come back and wait for our loan paperwork to be completed. Need more people like him and Felipe.

makim13

17 de mar. de 2011

I came to Honda Cars of McKinney not expecting to buy a car and just to visit. I was supposed to meet with another salesman, but he had been occupied with other buyers. Roosevelt Aaron came to help and visited with me. He was professional but also laid back. Great to work with and my dad loooved him. =) All in all, I ended up purchasing a great car for a great price. Had some concerns, but 6 months with my car and no problems. I'm very satisfied.

DerekHanson

11 de mar. de 2011

First time I have been to a Honda Dealer since I bought my used 2001 Honda Accord EX (v6). I got a recall notice in the mail in regards to the airbags. Sicne I was having some issues with the steering wheel vibrating when braking or going highway speeds, I figured get it all taken care of at the same time. In about 30 minutes I got an update that there were about 2700 dollars of maintenance they recommend. The car has 152k miles and runs fine with no oil leaks. The tech recommended I replace my battery, but I was thinking...hmm..never had a problem starting my car. Needless to say I did not get my battery replaced. The techs recommend everything to keep your car running like new, but you got to use your best judgement when accepting or refusing service. I told Mark, I doubt my car is worth 2700 dollars. I would rather put that towards a new car before putting it into a car with 152k miles. They respected my option to just fix front rotors and brakes that are causing an immediate concern for 200 bucks. My car is running like new and they even washed it for Free...not to mention fixed the recall issue for free. I will definitely be back since their prices are very reasonable for a dealership and their staff is friendly.

HRDALLAS

10 de mar. de 2011

A very nice buying experience. I would recommend Nelson to any member of my family or friends who are looking for a Honda. I bought my first Honda CRX at this dealership in 1995. But nothing prepared me for the reception I received when I met with Nelson. The dealership is huge, clean, personnel are warm, friendly people. Nelson went above and beyond in answering all the questions I had. And if he didn't have the answer, he would go find it for me. Bravo!

stoogeboy

4 de mar. de 2011

Justin was great and I apreciate all the service I recieved. I will most defiantely be coming back in the future. He was very knowlegeable about the car I was interested in and worked very hard in getting me the best deal available. This dealership is very lucky to have him as a salesman.

DisheartenedCustomer

3 de mar. de 2011

We received an internet quote and I contacted the internet sales manager that evening to confirm the price qouted. I was quoted $25,174 for a Honda Accord EX-L V6. I went in the following morning to purchase the vehicle. They brought out purchase agreement and started the top with the agreed on price of $25,174...but then started with all the "dealer Add ons", like:Nitrogen Upgrade $195 Rear Mud Guards $495Window Tints $495Wheel Locks $395Trunk Tray $395Door Edge Gaurds $295Fender Wheel Trim $295Hand Painted Pin Stripe $495 Total:$3,060Plus an additional $700 for the destination fee. I almost walked out but they assured me we could come to an agreement on price. I should have followed my instinct and left but as they are so much closer to home I thought it would be easier to deal with if I ever had any warranty issues. We ended up agreeing on a price of roughly $26,600 with a total price of $28,628.65 out the door. That is not my complaint with them though, other than the change of price a the last minute, I was still relatively satisfied with the purchase.We did not want the door gaurds, fender trim, or the pin stripe and they said they could remove that without a problem. We brought the car in after the weekend as arranged for them to remove those. We were called 2 days later to pick up our car and there were swirl marks all down the length of the car and it looked like someone had used a grinder down the side of the car. We spoke to the sales manager and he assured us it would be taken care of. We left in the loaner car and came back 2 days later to pick the car up. They had it for a total of 4 days at this point. The marks were much better but still not to our satisfaction. We took the car anyways. The following weekend we went out of town and left the car parked in our garage until we returned 5 days later. When we pulled out of the garage we noticed oil spots all over the floor under the car. My father who is and engineer said he would take a look at it for me. I drove over to his house and looked under the car and said it is leaking from the rear main seal. I immediately called our salesman and was assured that it would be taken care of. We made an appointment and dropped the car off. The following day I received a call from the dealership that they could not find any indication of a leak. They asked if my father would be willing to come in and point out the leak to them. He agreed and we arranged to go in there together. The mechanic was out to lunch when we arrived. We waited almost two hours for the mechanic to come back from lunch and when they called us back and removed the cover that protects the flywheel there was oil underneath it. The service representative and the mechanic just shrugged and basically said they can't tell where it is leaking from and we will have to wait and see if it happens again. I called our salesman Mitch to let him know that we were not satisfied with the outcome and he admitted that he saw oil under the flywheel himself, yet we would have to wait and see what happens. Wait for what? I have contacted the dealership and requested a meeting with the GM. It has already leaked since I brought it back home last night.

michelleeisenhart

27 de feb. de 2011

From the moment we walked in and were asked if we needed help to the time we walked out the door, a mere 2 hours later with our new Honda CRV, we couldn't have been more pleased. Bryan was helpful, courteous and honest in everything he did and we never felt like we were dealing with your typical "car salesman." He knew we were pressed for time and did everything he could to speed up the process though keeping us informed every step of the way. I couldn't be more pleased with my new car and love driving it. Thank you. Michelle Eisenhart

katherine.hinton

27 de feb. de 2011

I have been a loyal customer of Honda Cars of McKinney for the past 9 years. My first experience 9 years ago was with the purchase of a pre-owned Odyssey. From that time until now, Steve Knowles has been the finest service manager I have ever worked with. This past week Steve had to give us the bad news that our 1999 Odyssey had finally served its purpose, and it was time to look for a replacement vehicle. Steve turned me over to the very competent hands of Justin Griffin. Justin guided us toward the purchase of the most amazing pre-owned Odyssey we have ever seen. The deal was completed within a 24-hour period of time due to Rick Dailey's willingness to deliver a truly customer-focused experience. Thankfully, this sale culminated just in time as our 1999 Odyssey literally went up in smoke in the midst of driving back to pick up our new, pre-owned Odyssey. We couldn't be more pleased and will continue to direct family, friends and anyone who will listen to buy and service their next car at Honda Cars McKinney. Thanks to each of you for the fine customer service!!

briantracy

23 de feb. de 2011

Jeff Washington was very attentive and worked extremely hard to get us the right car for the right price for our needs. He was very informative and went the extra mile to make sure we were taken care of. Felipe Fuentes also went the extra mile for us

mrascoe

18 de feb. de 2011

Buying my 2010 honda accord at honda of mckinney, texas was the easiest and best car buying experience my husband and I have ever had. Nelson Graves was our salesman. He was extremely friendly, honest, helpful and seemed to get the car buying process off to a great start.

smokey002000

17 de feb. de 2011

This was a very pleasant experience with a very helpful and courteous staff. Max was one of the best sales guys I have ever dealt with. I would recommend that anyone interested in a car go see Max and he will get you what you need with a good price.

anassiri

17 de feb. de 2011

When we walked into the dealership, Bryan was the first to greet us. He was very friendly from the start, and throughout the whole process. We went in to the dealership knowing what we wanted, so he took us straight to the car and showed us all the features. He then took us outside so we could see all the different color options. He worked with us so we both were happy with the deal we got. He made sure we were satisfied with everything and worked very hard to get us what we wanted. You could tell he wanted us to be happy and confident with our purchase.Overall it was a great experience. Everyone who helped us was helping to make sure it was a fast and friendly service. I got everything i wanted from the Honda dealership and will be back again!

torchy7272

14 de feb. de 2011

The reason for my overall rating of a 4 is based on one reason. I think there needs to be more communincation. You seem to sit for a long time with out knowing what's going on. Constant updates help your customer feel in the loop and provides exceptional customer service. There were very long periods of time where I did not know what was going on. Still Newell & Filipe both were great.

seefeldt

13 de feb. de 2011

Bill sent us an email flyer after my husband was researching the prices on used Honda Accords. He gave us a price for a new 2010 Accord. We went to see him and he honored the flyer price and negotiated fairly the upgrades. It was raining when all the paperwork was done and he told us to bring the car back on a dry day and they would redo the finish since the rain prevented us driving off with a completely cleaned vehicle. Also, Bill was busy with another customer when we showed up at the dealership. He did not know we were coming in response to his flyer. He arranged for another employee to work with us until he was free. That empolyee showed us cars and took us on test drives. While negotiating the final upgrades, Bill respected our bottom line and worked to make it happen.

bkmyrick

12 de feb. de 2011

I started the shopping process via internet. Paul was the first and ONLY in the DFW area to actually communicate with me. I received emails but I could tell they were form letters. We knew when we left home this morning that Paul had our business!Even the 'flat' tire experience turned out just fine. Still waiting for the margarita machine!Great experience - one that I will repeat when the time comes.

josephblum

12 de feb. de 2011

Service personnel are concerned and highly interested in providing quality customer service and reasonable price. They are also friendly and sincere in discussing problems and issues with my automobile.In the Sales area I have purchased several autos from Bill Nickar and have found him to be a straight and honest in my dealings with him. He follows through on making sure I locate the best vehicle for my needs along with my selection of color, interior and accessories. Many sales people I have dealth with in the pass try to sell you only what the dealer has in stock and not what the buyer wants. Additionally, Bill has always worked hard at get me a fair price and good trade.

dcarney

11 de feb. de 2011

The sales and service staff at Honda Cars of McKinney are exceptional. They are very professional and work with you closely to figure out the best deal for the vehicle you're interesed in. They consistently give great service and attention to their customers. Because of that we are long time Honda McKinney customers.

mickeydavison

10 de feb. de 2011

I have bought two new Hondas from Bill Neckar at Honda of McKinney.Bill has been friendly and helpful both times and sensitive to my needs.Bill never fails to stop and chat with me in the customer lounge when I stop byfor service needs.I can see myself buying another Honda from Bill in the future.Bill's associate, Harjit Athwal , has been very helpful in facilitating thedelivery of my new cars and the associated paperwork.Honda of McKinney is fortunate to have these two customer service oriented menon the sales staff!

sfletcher23

10 de feb. de 2011

Your dealership was the only dealership in this area that was able to help me find a car suitable to my wants and budget. You worked with me on the financial aspect of the deal and refused to give up until I got approved. Roosevelt was friendly and was very knowledgeable about your inventory and your cars in general.

lukedavis01

10 de feb. de 2011

We came to the Honda dealership in McKinney because it was located close to where we lived. We decided to try a Honda due to all the Toyota recalls, and had a good experience working with Trae Gibson. He was very gracious...not pushy at all which is the way it should be.

leeke

10 de feb. de 2011

I purchased an Odyssey and Civic from Bill and both times had a good experience from start to finish. There was not the usual pressure or feeding frenzy of follow-up calls if I didn't buy immediately. I bought my first Honda from HCoM in 1999 and since then have purchased 3 more from them, 2 from Bill. Bill has always been friendly, consistent, and sensible. He doesn't patronize or pressure. Sure he's disappointed if you don't buy, but he's neither foolish enough to expect to make every sale, especially on the first attempt, nor does he alienate you in the process - which makes it easier to buy from him when you are ready.

cawiener

9 de feb. de 2011

I have owned many Honda cars in the past and heard of the fine reputation that McKinney Honda had so I took my Honda Accord to McKinney Honda for service and have been very pleased. When it came to purchasing a new vehicle I ruled out other car companies and went back to McKinney Honda. I was treated very well during my consideration for the purchase of a new car and ended up purchasing a 2010 CRV which I absolutely love from Bill Neckar. I would definitely do business with Bill again and would recommend Bill to friends and family as we all own Honda cars.

elbarnes

9 de feb. de 2011

Bill and the management went out of their way to get me the car I wanted at the price/payment I was willing to accept. We had some eleventh hour items to iron out and it all came together successfully. I will definitely return when time to buy another vehicle.

anointedqueen

8 de feb. de 2011

my dealer was very helpful and honest. He spent a long time with me and allowed me to look at each car that i liked. he broke down each car are why it would be good or bad for me. he help me with prices and helped me with different feature that i didn't even think about.

mford2187

8 de feb. de 2011

Tony did a fantastic job through the entire sales process. I was able to get both the price and color choice of the honda odyssey that I wanted. He was able to find the car we wanted and coordinated a trade to get it in stock. After I purchased the car Tony showed my wife and I how to use features of the car. I really appreciate the fact that I did not have to go through a high pressure process and a lot of back and forth negotiation. Once I had a final price in mind Tony worked with Troy Wood and they were able to honor that price.Tony even held the car for me when I was not able to make it into the dealership on the day I wanted to purchase the car due to family illness.I would come to this dealership in the future and work with Tony anytime on future purchases.

C.Simmons

7 de feb. de 2011

Newell, helped me first online and was most helpful when my husband and I came in to see the cars. We needed a used car for our daughter. It was very cold and had snowed that day we went, but he showed us all that fit our budget with no problem. Great service. This is the second Honda we have gotten here and I'm sure it won't be the last. Thank you Newell for all your help on that very, very, cold day.

rodneyj1

6 de feb. de 2011

At the time of the sale Nelson Graves was a relatively new salesperson. However his knowledge of the product was that of a seasoned veteran. He was very helpful without being pushy. His follow up after the sale was appreciated by me. My experience with Steve Knowles from the service department has been excellent.

etbattino

5 de feb. de 2011

Justin Griffin did a great job, was very friendly and worked to get us the price we wanted and felt comfortable with paying for our new vehicle. I would strongly reccomend this dealership to my family and friends and will defentley use thi dealeship for future needs for all three of my vehicles.

birdwatcher007

2 de feb. de 2011

I was very impressed with Nelson Graves. He is a delight to work with. I always felt confortable with asking him questions and getting straight answers. He is just nice. I cannot tell you how much I appreciate the difference between Nelson and my last experience buying a new Honda at a different location. Nelson asked me, after I indicated I really liked the grey Honda we just test drove, if I was going to buy that car today if he could get me the price and terms I wanted. When I said yes; I feel like he did all he could to get me the very best price and terms. I really liked how he told me what to expect from the finance manager. He always seem to care that I felt confortable.The whole experience was like talking to someone after church.He emailed and called me several times after I bought and I had filled out the customer survey. His calls to ask if I had questions and to invite me to the new car seminar Honda of McKinney holds once a month was part of the reason i feel like I made a good decision buying there even though other dealorships are closer.Nelson is so nice to work with. I hope he is there for my next purchase.A very Happy Honda OwnerZoanne Pitts

uf2i33

31 de ene. de 2011

I have given this rating because this is the best service I have ever had at any dealership. I appreciate how Trae took the time to make sure I fully understood how my new car and all of the functions work. Trae made me feel like my satisfaction was all that mattered.

hamiltongg

30 de ene. de 2011

I had a great sales manager (Trae G.) that helped me through the purchase of my new 2011 Accord EX. I came in for kicks just to see if I could trade my 2009 Civic Coupe (53k miles) for a new 2011 Civic Coupe of a different color. These folks will seriously work with you to get as close to your bottom line payment as possible. After negotiations which included my sales manager making the usual several trips to the decision-making sales manager's office, they came through. But I changed my mind and switched to the 2011 Accord. They came through and got me to my price much quicker this time around.

bgthompson79

29 de ene. de 2011

MJ was very personable and was very thorough about reviewing the CR-V safety features, before we took it out for a test drive. I had never driven a Honda before much less knew how great these features were. My husband was so impressed we bought the CR-V and MJ made it a very pleasant experience. He beat our expectations with price, too. I would definitely come back to your dealership.

shahar.shavit

27 de ene. de 2011

I had the luck to work with an agent named MJ.MJ is a talented and knowledgeable person. He could explain all my difficult questions regarding the Honda Odysseys which I bought .Even though there were some difficulties MJ came with ideas and solved every issue.You can buy a Honda at any dealer but if you want to feel sure and confident at what you buy I recommend MJ from Honda Cars of McKinney.

hmejia1

26 de ene. de 2011

Very professional salesman with a great deal of knowledge of the product that he is offering.I have a very plasents experience with the purchase of my new vehicle and every manager introduce their self with a great attitude and concern to provide me with an excellent service Also the finance department was very helpful to give me the best option according to my needs

maxsrek

26 de ene. de 2011

Everything was good in buying the car. One issue was a paint stain on the dash. The night I purchased, the service center was closed. When I came to pick up the plates and the accesories, the person who takes care of the paint issue was not working (only onsite Monday and Wednesday during the business day). This is not convenient for me and I was not made aware of this person's schedule.Admittedly this is a minor issue, but a bright yellow spot on the black dash of my brand new car is not desirable. So I'm left with having to find time during the business day to come to your dealership (my office is at LBJ and I35)--not convenient at all.

corey.hilburn

26 de ene. de 2011

Great atmosphere by employees of this place, very clean and organised, This was my first time buying a car, Although I have been with someone for theirs and it was outstanding by what I have experienced by other dealers, It was very fast service, good, friendly, and all that jazz, Didn't throw anything in we weren't expecting (Honestly, The condition and what I thought of the value of the car I eventually got for the price I was happy :D).

mmckinney

25 de ene. de 2011

I was met by Roosevelt Aaron as soon as I pulled up at Honda Cars of McKinney. I was greeted with a smile and a genuine offer to help. He never made me feel hurried, rushed, or obligated. He took the time to help me make sure that I was getting the vehicle that I truly wanted. He was a professional from the beginning to the end of the process when I picked up the car. He made sure that I was satisfied and shook my hand, opened the door for me to get into the car and waved as I drove away. I appreciated his candor and his patience with me as I went through the process. I've purchased several new vehicles from Honda Cars of McKinney and had received some poor service from some individuals in the service department approximately two years ago. At one point, I vowed that I would never return to buy. After meeting and working with Roosevelt, I'm satisfied for now and would consider returning for a vehicle in the future.

Treva

25 de ene. de 2011

Roosevelt was exceptional. We had a wonderful experience with him. He helped us with all our questions and We have had some trouble getting parts to fix issues with the van which is supposed to be inspected and certified, though we found several issues with it right after purchase. We have had a hard time getting the service dept to get parts in in a reasonable timeframe, and set up appointments Feels like as soon as you buy, you're not a priority anymore.Other than that, we had a good experience and would recommend Roosevelt to friends and family.Thank you!

jfrank80

25 de ene. de 2011

Honda Cars of McKinney was a great dealership to buy a vehicle from. My salesperson was outstanding, friendly, and answered all of my questions. Finance was also great to work with as well. I will definitely purchase another car in the future from this dealership and would recommend them to anyone looking for a vehicle.

darlene2303

25 de ene. de 2011

Trae Gibson is the ultimate salesman - he is exceptional. Very courteous and professional but very down to earth. He should be promoted asap because it's people like him that will sell cars. He took the dread out of the car buying experience

kishorev1

24 de ene. de 2011

The sales representative worked reasonably with us; not like typical sales rep who quoted high price.Instead, Sales rep asked our criteria and our price range and worked based on that. On top of that he explained us all the features as a friend. With all the qualities sales person has shown; we had bought the vehicle in few hours which we would have bought in span of 20 days. so kudos to sales rep.

ojoy1

24 de ene. de 2011

My visit to the McKinney dealership was nothing short of fantastic and unbelievably great service. My 2002 CRV had been repaired in Lewisville Texas at the Bankston Honda dealership less than a month prior for a total cost of $2000. I was not happy that my engine light continued to flash. I brought my car to Mckinney to see why the previous repairs seemed fruitless. I'd just moved to the area due to a recent marriage and I was not in the best mood for repairs, bad news, nor even considering a NEW CAR. I had a bad feeling about my CRV and decided to look at cars while I waited for the verdict on my beloved car we called "Molly". Trae Gibson my salesperson treated me with the upmost respect and hospitality despite my less than friendly mood. I purposely gave him a hard time and tried to run him off because in my mind I didn't need a car nor some salesman following me around. Before I knew it I was buying a car at the price I could afford. Sure enough my CRV was a wreck and I could not see the value in repairing it again. Trae Gibson allowed me to take the time I needed to think over my next move. I called my husband to the dealership and he too was very impressed with the service. Overall this was a good experience. I'm still mourning the loss of my CRV however my new Fit is a welcome addition to the family. WE haven't named it yet but I expect to come up with something soon. Thanks to Trae Gibson and the McKinney dealership for turning a very painful day into a happy ending for me and my family.

amidthune

23 de ene. de 2011

Service was friendly, and all the paperwork was taken care of efficiently. Max was accommodating and made an extra effort to make us as comfortable as possible. The finance office gave me a very good warranty and a good interest rate for a fair price.

leighdsand

15 de ene. de 2011

I'd been looking for a first car for my daughter for a while with no luck. when I called about the 2006 Honda Element I'd seen online, Jackie Williams was very helpful. He even offered to hold the car for us, since we were coming all the way from Keller to see it. Upon our arrival, we were greeted immediately by Max Arabaci. He introduced us to Jackie and then Max took my daughter and I for a test drive. Max was helpful, polite and knowledgeable. He treated my daughter as much as the customer as he did me, which I truly appreciated. He didn't talk down to her, or treat her like a new driver, he treated her like someone out to buy a car, which sold me on him. He also didn't try and convince us he knew everything about the car, he knew enough, and when we had questions he couldn't answer, he found someone who could answer them. Once we'd made the decision to purchase the car, Rick Dailey made the entire buying process comfortable and quick. he was also quite helpful in getting our satellite radio hooked up. There were a few things that need to be done to the car--some touch-up painting, fixing a small tear in the driver's seat, etc. Max said he'd call us monday to set up an appointment--and he did. the next day, we dropped the car off and get a loaner. the work was done with a day or two and very much to our satisfaction. Overall, we wouldn't have asked for a better experience. thanks.

lcole721

14 de ene. de 2011

Newell was very attentive to my needs. He called me right away when I saw the vehicle on line. He came to work early to meet me to look at the car and let me have an extended test drive. One tire had a nail in it and couldn't be repaired so that tire was replaced. I was in a rush to get home and Newell was attentive to getting me out as fast as he could. One thing is the car has a pull to the right and the car was supposed to be aligned. It is still pulling harder than a car should.

cjcortez

11 de ene. de 2011

This was the most enjoyable car buying experience my husband and I have had in many years. Trae was genuinely interested in what Honda would meet our needs and worked with us to ensure our needs and wants were met. He was extremely knowledgeable, but with no ego or "pushing". He did not over sell which helped us feel comfortable and confident once our decision was made. It was a bonus to learn we would be eligible for the price we negotiated plus the very low interest rate. Thank you for a great experience. We are looking forward to many great years in our new Honda Pilot!

TrendaSmith

9 de ene. de 2011

I had a very positive experience at the McKinney Honda. Art Collins and Rick Dailey provided excellent customer service. I appreciate their quick service, I was in and out within 1 hr. I would highly recommend Honda of McKinney to others, and I will defianately go back there to purchase my next Honda in the future.

acribbs

7 de ene. de 2011

Honda Cars of McKinney put me in the car I wanted without any questions asked. They staff was friendly and eager to help. The delivery of my new vehicle was exceptional. I would definitely recommend and have recommended this dealership to my friends, family and coworkers.

shance66

5 de ene. de 2011

Very helpful and thorough on all aspects of the sale. Took the time to make sure we understood all aspects of the features on the car we were purchasing. We have been pleased with the service so far as we have completed our first oil change and tire rotation. Evweything has gone very well.

pateluttam

4 de ene. de 2011

I have bought my Honda Odyssy from here and i am coming here regularly for service. the service is very good. and the staff is very friendly. i will recomond this dealership to my friends. the dealership is very conviently located just off the hwy and the price is very good.

bulldogsms

1 de ene. de 2011

Trae Gibson was a very good salesman. He took the time to answer all questions and show me all the vehicles I wanted to see. I thought the sales crew was very friendly and helpful and the price was very competitive. I would definitely recommend this dealership. I've purchased two cars there and have been very happy, especially with the service department.

bkking59

30 de dic. de 2010

From the first phone call, Art Collins was friendly and informative. He made himself available several times at my convenience, took a great deal of time with me, and quickly gained my trust with his personable ways. Throughout the buying process, he remained a pleasure to interact with, patiently answering every question and concern I had. Art made a difficult decision much easier for me, and left me feeling I'd made a new friend.(Now THAT'S GOOD!!) :)Felipe Fuentes was also wonderful to work with. He was willing to do whatever it took to allay every fear I had, and worked with me to achieve financing I could live with. Like Art, he did this in a very personable, enjoyable, and trust building way. I felt I knew a bit about him by the time I left and felt a teacher's pride in him for all he's achieved. (Great employee!)I can genuinely say Art and Felipe made my car buying experience a pleasure. I won't forget the time and interest they both took in making my purchase as easy as possible, and will highly recommend them, and Honda Cars of McKinney, to others in the future. Thank you!

nz5sbf

29 de dic. de 2010

Buying a car can be an unpleasant experience, but these guys do a great job of making it good. This is the third vehicle I've purchased from them and will continue to do so in the future when I'm in the market for a new/used car. Newell was very easy to work with and we never felt pressure at any time during the process.

harry6416

26 de dic. de 2010

I came in this Sunday morning where I met Max Arabaci. He was verypolite and offered his assistance without making me feel presured.I worked with Max all day to find the right van and he got me thebest price. Me and my wife are very excited.Thank you Max and Honda Cars of McKinney

DutyRD

23 de dic. de 2010

Art Collins was friendly and helpful. Got me in to a vehicle that fits my needs as a person in a wheelchair. He was forthright and clear on all aspects of the sale. I felt he was helping me not just making a sale. Although the car I saw on the website had been sold the night before, Art found a vehicle that met my needs for purpose and price.

vblackwell

21 de dic. de 2010

This was a very rewarding experience. I had many questions for Mr. Collins since I have not purchased a vehicle in many years and he was well informed, clear and understandable, and very patient. I will be recommending Mr. Collins to any of my associations looking to purchase a vehicle.

meshellbradley

20 de dic. de 2010

Friendly caring customer services! The minute I walk on the car lot, the workers were so friendly. When I set down to talk with the salesperson, he listened to what I had to say. He did not try to get me to purchase or consider a vehicle that was not within my budget. He ensured me that the investment that I would make would benefit me long-term. I appreciate an organization that cares about their customers.Thank you so very much

shoskison

19 de dic. de 2010

The entire staff from the sales department to the management and credit worked with me in a quick fashion. When I came in for my plates I received a complimentary carwash and I received excellent service from the serivce department as well. Both the salesman and the customer service department followed up with me after my purchase and were very accommodating with me needs. When I went to trade in my Odessey, the battery had died and Tre offered to come out and get me. It was a great experience and I highly recommend this dealership. The time waiting was minimal as opposed to various other dealerships I have visited in my driving lifetime. This was by far the best service.

potash75

19 de dic. de 2010

We came to Honda Cars of McKinney fresh of the heels of 2 1/2 exhausting hours at McKinney Buick/Gmc. Trae Gibson greeted us with a big smile. We explained our time restraint due to a Christmas party we needed to be at. He immediately helped us with a test drive of the Honda Pilot, which led into the fastest purchase of a new car ever!! An hour later, we drove off the lot with our new Pilot! And got to our party on time! We will recommend Honda Cars of McKinney to everyone we know!! And make sure they use Trae Gibson!Thank You Honda!!!Don And Valerie Potash

thelivingwill

11 de dic. de 2010

Max did a wonderful job helping me find the car I needed. Not only was his customer service peerless, but his dedication to finding a vehicle that both worked with my budget and could satisfy my demanding vehicular needs was refreshing and outstanding. I would recommend him, and the rest of your team, to everyone I meet in the future.

wmohon

26 de nov. de 2010

your dealership has always been very helpful to me and my husband. Now that my husband is no longer living, your dealership continues to treat me very fairly. My van is in as good of condition as it was when my husband was maintaining. Thank you for all your help.

salman_k

25 de nov. de 2010

You guys are very competitive and quick. I come there all the time to get an oil change and i am in and out in 30 minutes. Great guest service.I wish if i would get more coupons for service and if you guys would also compare prices from not only other Honda dealers but also other auto shops.

mpayne627

19 de nov. de 2010

This was the most pleasant car-buying experience we have ever had. I felt there was no pressure and they really worked with us to reach a price that we could live with. We thought that Trae was being honest with us, which was a very nice surprise for a car sales person, and Billy was very helpful in the financial area and filling out the paperwork to our needs. Overall a very nice (yet lengthy) experience.

shatekar

19 de nov. de 2010

This was by far my best experience at a car dealership. Prior to coming in to Honda Cars of McKinney, I had visited a lot of used / new car dealerships. I had been to two Nissan dealerships (worst experience). I had approached 5 other Honda dealers - LuteRiley, JohnEagle, Lewiswille, RustyWallis, McDavid, DallasHonda. But this was by far, the best quote and the best Honda dealership. I got the best deal here. Not only did they match up with the other competitive quotes that I had, but also gave me a MUCH better deal. Great work, ya'll!

bronsonfrisco

15 de nov. de 2010

I always get great car service. I credit Service Advisor Steve Knowles. For 6 years he has taken very good care of our CRV. I have never felt he has recommended any unnecessary repairs. He clearly explains the problems and the repair options. Our CRV has 107,000 miles and drives like new. That's all Steve and his techs. Our next car purchase will be a Honda, any Honda, because we have found a service advisor we can trust.

leeke

14 de nov. de 2010

I have purchased 4 new Hondas from Honda Cars of McKinney, two Accords, an Odyssey, and a Civic. All of the service has been done at HCoM for the life of the cars as well. I have never had a bad experience with the service department. They have always answered questions and responded constructively when I have disagreed or challenged any of the recommendations or the work. They have even credited the cost of work that was not needed but we didn't know that before it was started. I trust them to keep our cars running well, the oldest of which is a 1999 with 185K miles on it - and it runs like the day I bought it at HCoM.

mpkeith

12 de nov. de 2010

Service Leader kept in touch with me and kept me alerted of my car's status. He took me through the details of the work that was performed and the car was ready at the promised time. He also took the time to work through several coupons that I had and insure that he provided me with the best discount possible.

alan3885

11 de nov. de 2010

Steve Knowles is one of the best service advisors and he helps me understand what and why my vehicle needs a particular service or repair he is there to show me and to explain what needs to be done and gets my vehicle take care in a very friendly way.

shugghi

10 de nov. de 2010

Excellent, friendly service. My car was finished at the time it was promised. They found an additional problem that was covered under warranty and fixed that too. Overall, I'm very happy with the experience. This is the best dealership service department I've ever encountered.

wadestephens

10 de nov. de 2010

Each time I have come to Honda of McKinney for service I am never disappointed. This time (today) was no different. As always I was greeted quickly and the service was prompt and the service employee that assisted me today did an excellent job. Thank you again Honda Cars of McKinney!

mpsoviero

9 de nov. de 2010

I thought this dealership was friendly, accommodating and professional throughout my new car buying experience. I will recommend them to friends and family. Instead of spending most of the day haggling back and forth regarding the price, Bryan and Rick sat down with me and worked out the details to finalize the sale price, one we could both live with. Thanks again!

simmon11

5 de nov. de 2010

very glad to be back with honda very good costumer service love your cars.... would love to get back in a honda element. but would love to get coupons for oil change and I do love the free car wash and vacum love the way it is so clean. and love the coffeee

littlejack0120

5 de nov. de 2010

This is my first car, and Bryan has done a fantastic job by showing my around the dealership and the car, and explaining everything I need to know in full detail. He is with me from the time I stepped in to the very end when I drove off in my new car. Really nice guy. And others, like Billy the financial manager, are also very friendly and helpful. Thank you all for helping me out.

Skrapyv

4 de nov. de 2010

Steve Knowles by far is the best Service Advisor that we've had at any Honda dealership. He knows us by name and always get's our vehicles in as soon as possible. His friendly attitude, genuine concern and in-depth explanation of the resolution to our lengthly saga with our inoperable DVD head phone situation made us feel confident that he did all he could do to "make it right". Thanks Steve!! PS. A simple complaint that our DVD headphones did not work/transmit resulted in replacement of the DVD system -no remedy, then radio system replaced no remedy and then a sub-cable behind the radio replaced and voila fixed!!)

jwucher

3 de nov. de 2010

At first, I was very concerned. My transmission had failed in my car and the cost estimate was ~5k, which is more than half the value of the car. After negotiation and "participation" from corporate, the price for the fix was dropped to $1800, which was competitive with the cost for repair from a local shop.

jenhellis

3 de nov. de 2010

I rated Tony and Honda Cars of McKinney a "5" for all of the above questions because of Tony's customer service skills. I did some research before I cam to the service center so I knew some of what to expect (repairs that needed to be done.) When I was surprised by some of the repairs that were unexpected, Tony did his best to explain to me what he really felt needed to be completed now and what could wait a while.

rderscheid

1 de nov. de 2010

Antony was so great. He was very knowledgable about everything my car needed. He was quick to offer me a ride home in the shuttle service provided by the dealership. He called me once to make sure I didn't need anything else and if I need a ride to pick up my vehicle. He also called right when my vehicle was ready to be picked up. When we got there he was avaliable to meet with us and go over all the paper work.

stephaniewehner

1 de nov. de 2010

Mark Degeorge was friendly, helpful, and informative. The service on my Odyssey was completed exactly as we requested - oil change, tires rotated, tires filled with air to my husband's specifications, and car washed. It was completed in the time Mark promised me for the amount he quoted. Thanks Honda of McKinney!

pholl7

1 de nov. de 2010

I was geeted quickly by the service rep. He was cheerful and courteous. It seemed clear that he was trying to be sure my car received the care it needed. He recommended the service options in such a way that my budget was accomodated. The car was returned to me clean and repaired.

shutto

1 de nov. de 2010

My husband and I purchased a 2007 Honda Accord on Oct. 10, 2010. Couple days later we noticed the back window made a noise. We then took it to HCM and spoke with Newell(internet sales). He then spoke with someone else, who got us in on the afternoon of the 28th. We were offered a car but I chose to wait, while the window was being repaired. I watched TV, my son played in the play area. About an hour later my window was fixed, car washed and I was on my way home. Mitch and the team at HCM did an awesome job. I drove a Honda for 8 years and I am so glad to be driving one again.

norive9

31 de oct. de 2010

1. Antony took great care from the beginning. He took consideration of my children's safety and closed the dock door next to his desk while we figured out what maintenance I wanted done on my car.2. The wait time was very short considering it was the weekend. 3. The kids play center is awesome!4. I also like the HUGE waiting area that the service center has which I have used before. The internet connections/computers is also very helpful.(FYI- I spent most of my time looking at the honda website admiring all of the cars)5. I like the housekeeping/maintenance that is given to the waiting area, kids area and the bathroom.6. I would say that overall the TEAM does a great job at making everyone happy.

john_jett

31 de oct. de 2010

Mitch Byrd was very professional and helpful even if it was only for an oil change. Our van was serviced way less than the time he mentioned. The carwash was excellent, too. Mitch pointed out our tire status and other concerns. Thanks, Mitch and Honda Cars of McKinney!

mlnn

31 de oct. de 2010

I went to the dealership to get an oil change and to have my window motor replaced. While the car was being serviced, the technician identified several other items that needed to be repaired(~$1000). They told me that they had already contacted Hendrix (extended warranty)and that it was covered. They had a loaner car ready for me as well. All this without having to ask, James Pierce not only met, but exceeded my expecations and because of him, and the Honda service in general, I will continue to have my vehicle serviced at Honda of McKinney.....Thanks Guys

Nutticha

30 de oct. de 2010

I bought this Honda Accord in 2003 and have been a customer at this dealership for seven years. Mark Degeorge has been providing me excellent service. I am very please and happy with Mark taking care of all my auto maintenance. I also bought a used Honda Accord Coupe for my daughter with the recommendation of Mark. I am thinking about buying me a new Honda Hybrid.

Kimo

30 de oct. de 2010

It is a pleasure to go to the the Honda of McKinney service center. They make you feel like you are part of the family. It is a comfortable experience being at the center and I only have my vehicle served at Honda of McKinney. I highly recommend the service center and have told a number of my friends that it is the place to go.Thanks

hmstone

29 de oct. de 2010

James Pierce was very professional, friendly and asked if I had any concerns with my vehicle other than the service (oil change) I was there to complete today.Very knowledgable about the service being done today. Answered all questions that I had for him.

op0981984

29 de oct. de 2010

your service is very good price. As always high quality and excellent service. Your stuff is highly Recommended,as good as it gets everything just as promised.The service is very fast ,don't wait a lot of time.In the waiting room also supply computer for customer to use and some cake and cookies for customer to eat that is very great.

eusbost7

29 de oct. de 2010

Very much appreciated Ron working with me and giving me recommendations on my car, which I did (getting new tires based on previous tires I got at Discount Tire). As soon as, I got them I went back to Ron to have the tires aligned all in the same day. Thanks so much.

ajsobotka

29 de oct. de 2010

Have been dealing with Honda Cars for many years. As I have told managers over the years, the service department is what keeps us comming back. We always get friendly,good quality service and our cars are always ready when promised. We have been dealing for the last few years with Mark Degeorge and find that he is definitely an asset to Honda Cars and I consider him a friend rather than just a service advisor. We have never experienced any problem that was not immediately corrected in all of the time we have dealt with Honda Cars. I believe that we have purchased 5 new vehicles from Honda Cars and have always been satisfied with the service department, especially with Mark Degeorge.Adam Sobotka

tumula

28 de oct. de 2010

My overall experience was good. The car was ready on dot at the time of promise. Carl was very nice. He listened to me very patiently and after the service, explained every thing in details. I had a comfortable wait in the lounge, which has wifi. I dint feel like i was waiting. GOOD JOB DONE.

sskatada

28 de oct. de 2010

Antony stated out and got all of the problems that we came to him with. He set our expectations as to what was going to be covered under warranty prior to us leaving, provided us with a loner car as we needed to be able to transport our kids for the day. He gave us a call and followed up with items that were not going to be covered as well as going over items that needed attention that we did not originally discuss. He folloed up at the end of the day to let us know when the car would be ready. When we came in to pick up the car, he spent ample time with us to discuss the details of the work that was done, how much each piece was, as well as how much was covered under warranty. We did not feel rushed or taken advantage of and overall he did a great job of walking us thru this process. Very nice experience for this repair. Good job Antony!Shig & Sandy Katada

dadler

28 de oct. de 2010

In addition to Mitch's professionalism, he was warm, courteous, and very attentive. His appearance was neat and clean. He made sure our Civic had the multi-point vehicle inspection we requested, and much to our surprise, our car received a complimentary washing. I would be happy to have him service our car again in the future and hope he will remain an employee of Honda for many years to come. I will ask for him in the future, but if not available, I would be more than happy to work with any of the wonderful service advisors at Honda Cars of McKinney.

lp1erce

28 de oct. de 2010

I have worked with Mark many times and he always explains what items need to be taken care of on my car in a professional manner. He is always very upfront on the charges that I will incur, which I greatly appreciate. I usually have to wait for my car, and it's always done quickly. I have two young kids and I appreciate the play area that keeps them well occupied.

juliecooksey

28 de oct. de 2010

Honda Cars of McKinney serviced my car today. I went to them for an oil change and took a coupon I received in the mail. Mr. Sado and the technician working on my CR-V provided quick, courteous, professional service. They tested my battery and it failed the standards and I was given a new battery since it was less than 3 years old. Now that's service!

mrobin949

28 de oct. de 2010

After dealing with Auto Dealorships for over 50 years, I have a fair understanding of what to expect. My experience on my first oil change and related services on my 2010 Accord introduced me to service that excelled in every way. Mitch and his team rated the highest ratings all the way. I am duly impressed!

bruce65cutlip

28 de oct. de 2010

Antony (Tony) was friendly from the moment I arrived. He listened to why I was having my Honda Pilot serviced. He checked my service record and suggested several things that needed to be considered. I was only interested at this time in an oil change and tire rotation. He did not try to pressure me to get the other service, but told me to consider it for a future visit. He gave me an estimate of the time it would take to do the maintenance, and it came in under the estimated time. Tony, told me as a result of the quality control inspection, that my battery was low on charge. He offered a new Honda battery for for a competitive price, but I declined at this time. My overall experience was very pleasant and I have pleased with all maintenance I have received since I bought the Pilot from Honda Cars of McKinney in 2003.

amrittgers

27 de oct. de 2010

Steve was exceptionally thorough and friendly. I will be able to recommend his professionalism with high confidence. I truly appreciate how extensive and detailed the inspection of the vehicle was and how much information Steve and the technician were able and willing to provide. It's rare that service professionals are willing to take time to help customers; this was a pleasant surprise.We miss Mason too! The two of them have been great to work with for all of our service needs!

utalkin2bm

27 de oct. de 2010

Friendly service, Mitch was very helpful!! Dealership was clean. Had a free newspaper and cookies to go along with your wait. Mitch indicated that the service would take two hours so I waited. It took exactly two hours as promised. Also enjoy the honest service that I receive.

JLC68

27 de oct. de 2010

I appreciate the service James Pierce provided me. He was very apologetic for the long wait just to get an oil change, but I understood b/c you all had a rush of customers right before the lunch hour. When he said they topped off my washer fluids I laughed and told him that the water pump wasn't working to spray my front windshield. He said give me a minute. He took my car around and blew out the hose and they both work now! He did not have to do that, but took the time to try and it worked! He provided great customer service and I also like to work w/ Ron in your service area.

Bill Walsh

27 de oct. de 2010

I arrived at Honda Cars at 7:00 AM.Carl Miller met me, had me fillin some paperwork, and I got my"loaner".When work on my Pilot was concluded,Carl called my cell and I returned todealership to pick up my "Fixed" HondaPilot.Carl was "one of the best" I have workedwith.Bill WalshPlano, TX

zdearing

27 de oct. de 2010

I was greeted promptly on arrival at the dealership. Carl explained all of the service that needed to be done to my car. He kept me informed about how the service was progressing. At the end he explained the service statement to me. He was a very pleasant person to work with and I would recommend him and the dealership to my friends.

Matthew Loy

26 de oct. de 2010

HCOM and, in particular, Mark DeGeorge, Kenny Grant and Jason LeVine are the best in the business. Mark is friendly, honest and a pleasure to deal with. Jason is one of the best techs I've had the pleasure of knowing and does an outstanding job. Kenny runs a tight ship & is always more than helpful with parts, service and collision repair. Kenny is open, honest and also a pleasure to deal with. I trust these Gentlemen & appreciate the excellent Customer Service each provides. Thank you HCOM.

k12b

26 de oct. de 2010

My wife and I have purchased several cars at Honda Cars of McKinney and we have recommended this dealership for service and car purchases. I have had two family members make purchases here and have had several friends use this dealer ship for service and new and used car purchases. have found Honda Cars of McKinney, particularly Ron Tranka, to be a valuable asset for keeping my cars in great condition and I have recommended this dealership on many occasions. Ron provides excellent advice and insures all items are completed before I receive my car back. My vehicle is washed and ready to go when service is complete. I find the dealership and service area to be very clean and inviting and the waiting room is very comfortable with many amenities to make the wait pleasant. All personnel I have dealt with have been friendly and helpful, even just in passing.

email4mona

26 de oct. de 2010

as always the service dept goes above and beyond the call of duty. Mitch greeted with interest and professionlism. He was fast and and thorough. He explained the posiible problem with power steering pump and possible course of action. He did not force/solicit further repair etc.

christie175

25 de oct. de 2010

The service that I had received from your dealership have been great. Honda Cars of Mckinney knows how to treat their customers with dignity and respect. The quality of the work have been superb. I know because my car is on the road a lot; traveling from Louisiana to Dallas on a regular basis. I wouldn't trust my car with anyone else. I am proud to be a member of the Honda Family.

Jean Adelman

25 de oct. de 2010

This is the first time I am taking the survey and I am confused on this Review part on telling you "why" I have given the rating I have. Is it on every question or just an "in general" rating?I have had my CRV for 11 years. I was introduced to Mark when I attended the new car seminar and he has ALWAYS been an incredible service person. He recommends without being pushy, he is always friendly no matter what and he knows his Honda cars inside and out. Being a woman I can tend to feel "taken advatage of" when it comes to service and parts on my CRV. But not with Mark, he is patient and explains everything to me and why we are doing this and why it has to be done, but this other issue can wait a little longer. He is a very honest person and that is a rare quality to find now a days.

clanjama

25 de oct. de 2010

Once again I was pleased and appreciative of my car service experience at Honda Cars of McKinney with Ron Tranka. My questions and concerns were addressed to my satisfaction, and my car maintenance was performed well. I will continue to do business with Honda Cars of McKinney.

alicemarie

25 de oct. de 2010

Mark Degeorge always helps me! I believe him when he tells me what needs to be done and he explains why work is needed. He gives a fair estimate for time also. Mark also remembers my name! I bought my car here over 10 years ago and always bring it here because I trust the service dept.

hm1020

25 de oct. de 2010

I have two Hondas and Steve has been my service manager for several years now. Steve always gives top notch service by always making sure that he explains the options for my vehicle's repair before hand as well as makes sure that he explains to me in detail what has been done to the vehicle afterward. Because of him I have complete confidence in the service department at Honda Cars of McKinney.

richierocks

25 de oct. de 2010

Robert Lorance is always friendly, efficient and professional. My family & I have been Honda Cars of McKinney customers for over ten years. Both the new car sales employees, as well as the service employees are honest, polite, & professional. We recommend Honda Cars of McKinney to all our family & friends.

Jay Ignacio

25 de oct. de 2010

I've always been provided w/ great customer service when working w/ Steve Knowles at Honda Cars of McKinney. He is very friendly and explains all the work done on my vehicle very well. I think he does an excellent job handling customers like myself. Thanks Steve!!!

jayrodfowler

25 de oct. de 2010

Rick was direct yet friendly; these are things that I personally value. The service was faster than I expected. I think his great customer service made my experience well worth my time. I look forward to going back and getting my vehicle serviced.

holly.langford

25 de oct. de 2010

The employee who took care of me was very friendly and knowledgable. He covered all the basics of what I needed and gave me information about what needed to be done. The wait time was acceptable considering the services I was having done that day. He also went over all the jobs done and showed me that everything else was in great shape.

wregner

24 de oct. de 2010

I was in for an oil change. Staff was very friendly and quite helpful. Since it was my first time there, he was nice enough to explain the services provided. We took a quick walk around the car and he noticed things that would need to be cleaned up as part of the service. He gave me an estimate for the time it would take. It ended up being done a lot faster than estimated. I was impressed with the additional services provided with the oil change, more than was expected. Overall, I am very happy with all aspects of the service and the interactions with the staff.

werdwades

23 de oct. de 2010

When I drove up, I was helped in a prompt manner. Carl met me at my car. He was very friendly. He noticed that one of my windshield wipers was torn. He gave me an accurate quote up front. He explained in detail the additional items that needed repair when he called. He went over my invoice when I came to pick up my car.

cmhooten

23 de oct. de 2010

I had a very pleasant experience with the dealership. I needed an oil change and a state inspection. Everything was done great! I have never had a bad experience with this dealership. If the econemy was better I would consider buying a new vehicle, but not at this time. If I could rate higher than a 5 I would. Thanks for the great service.

campbell1981

23 de oct. de 2010

Customer service was great and was accomplished in a timely manner. The automobile was brought in for warranty service (replaced bad battery). Everyone was accommodating and ensured that the vehicle was checked out for any additional potential problems; no additional problems identified.

lenjean13

23 de oct. de 2010

My family and I have buying cars and using the service since 1993 and we have always been giving the best treatment. The service department always take care of any problems with our cars. Robert Lorance ,Service Advisor, always makes sure that our cars get serviced correctly.

spittman

23 de oct. de 2010

When I searched out my new car from the various websites, I chose this dealership - Honda of McKinney b/c they had the model of Accord that I wanted. Now, that I've brought it in for service, I will be buying all my future cars from here. Service was excellent. I was kept apprised of what was going on, even with my very obscure and rare problem with the door handle. I never care much for sales people, but service is what brings me back. These guys were great.

jbsilber

23 de oct. de 2010

I was in for an oil change and inspection on Saturday. Though it was extremely busy, everyone was very friendly and helpful. I was treated with care and respect, nobody rushed me through as just another number. It's a real pleasure coming into your dealership. One lady offered me coffee, another person asked if I needed anything while I waited. And the wifi works better than ever. thanks for everything. As always, mark is super.Oh, forgot to add, again as always, they had my filter in stock.jay

shizam99

23 de oct. de 2010

Carl Miller was very professional, courteous and thorough and handled my service issue to my fullest satisfaction. The shuttle ride was very much appreciated as well and Carl arranged for that as well. He was also very punctual and called me when the car was ready to be picked up and also arranged for a pickup from my home.

stevejiwenlin

23 de oct. de 2010

I have used 4 different Honda dealers for car services in metroplex but found this one to be the best. It is not the closest one to my home or office but worth the extra driving. Priceing is clear and competitive pre-service. Waiting time is reasonable. Service and recommendation is honest.

fassnacht

23 de oct. de 2010

Prompt, friendly greeting and service. Work and invoice completely explained. Waiting room is clean, maybe a little too cold, TV in place, magazines. Apologized for the service time - techs had to hand-wash my car because the automatic car wash was broken! We bring both our Hondas to Honda Cars of McKinney for servicing.

jnvoss

23 de oct. de 2010

I found Antony to be very knowledgable and courteous. He always greeted me by name and treated me with a great deal of respect. He was very concerned about helping do what needed to be done and at the same time was conscience of my time and money. He asked very good questions so that he would know exactly what my car needed. He even gave me the opportunity to speak with the mechanic when there was a question about the exact noise the brakes were making. I had the opportunity to clarify with the mechanic so that we did only what was needed on the car. I would recommend Tony and Honda Cars of Mckinney to anyone. I have even had my son, who lives in Ft Worth, bring his car here for service.

RuthF

22 de oct. de 2010

Mark DeGeorge knows the importance of customer service. My husband and I have been dealing with Mark for 7 years, and not one time has he been rude or uncaring. He knows Honda vehicles and will give you the best information to make the best decision regarding the maintenance of our cars. He explains the costs in terms that you can understand, and he also explains why it's needed, and what could happen if it's delayed. Everytime I come to Honda for auto service, I ask for Mark DeGeorge.

mcarver76

22 de oct. de 2010

I have 4 Hondas and exclusively use Honda Cars of McKinney. I was very sad to see Josh Kelley leave, but then I found (I can't remember her name--the lady that left in the Spring). I was so fortunate to find Tony. Excellent memory--both of my name and ALL my cars. A service advisor that I trust--which is rare these days!

pencil123

22 de oct. de 2010

I have always used Honda Cars of McKinney for services on my 2007 civic. The service advisors were very knowledgable and helpful. They always provide me with information on what services were needed on my car, but did not pressure me to get the service. The quality of service was excellent. I would highly recommend them to anyone.

ajagota

22 de oct. de 2010

Great Service. Last week, I came in 10 minutes before closing because my battery had died in the evening. I had got a jump start and rushed to the dealership and was out again in 30 minutesThis week when I came back for the oil change, Antony quickly handled the paperwork and got my car out in 45 minutesThanksAnurag Jagota

rbinion

21 de oct. de 2010

Our service at Honda Cars of McKinney today was very well handled. We were offered transportation if we needed it, but we did not. The work was done timely and we appreciated the friendliness of Antony Sdao. We have purchased two Honda vehicles in the past few years and continue to believe we made the right choice.

aronoff

20 de oct. de 2010

this is a very good dealership, they have always taken good care of me. This is the second care I have bought there and the service is great, the cars are great and I would highly recommend this dealership to anyone. I am impressed with everyone from management on down.

charleyw

20 de oct. de 2010

Robert took excellent care of me again today for the oil change, I have been using Honda Cars of McKinney for all my service work since I purchased the Pilot. My only rgerat was that the sales manager was unable to assist me with the purchase and was also unable to assist me earlier this year when I was looking to buy something.

Gayla Fredrick

20 de oct. de 2010

Robert is the BEST !!! He's always taking good care of me! Love Honda Cars of McKinney!!! I came in today to have my car inspected and I didn't have to really wait that long for it. They washed my car and I was readyto leave. Again, Robert is the BEST!!!

kakifbennett

20 de oct. de 2010

Very quick oil change. Thanks!James Pierce was very helpful, and I always appreciate how they wash my car while I'm there. In addition, I got a tire rotation which helped a shimmy that I'd had in my front tires. It seems to have done the trick. I also like the large waiting area.

rpph

4 de oct. de 2010

I bought the car from Honda Cars of Mckinney, when i bought the car they offered me 2.9 APR. Since i am getting low APR even thow increased my Car price i bought the car. After 3 weeks of car delivery they called me and saying that my loan is not approved and asked me look finance by meslf. When i went to finance by myself with bank i got 6% APR. But when i asked to reduce the car price, since my interest rate is gone up, they said they will not reduce. They took my signature on form which they didn't explain correctly.Please be aware of this sales manager and also aware of their finance guy.

maryann_vu

3 de oct. de 2010

I recently went to Honda of Lewisville to get ONE of my daylight bulbs fixed. I pulled up into the service area and they weren't doing anything, but couldn't fix my light that day. (There weren't any other cars in the garage!) A man said he was going to have to remove my battery to replace the right bulb and he thought that I also needed to change my other daylight bulb too. Apparently, he didn't know that to turn on the daylights, he would have to put the car in gear and actually move before they turned on, but he kept arguing that I would need to replace BOTH of my bulbs, telling me each would cost me 40 dollars. Why would anyone pay to have something that doesn't need to be fixed, fixed? I told them I would come back, but after leaving, I was very upset that he didn't know how to make the daylights turn on and argued with me that I needed to buy TWO bulbs when I obviously only needed one. I then decided to go way out of my way to honda of mckinney (45 minutes) to get another opinion. A nice man ( I forgot to ask for his name), helped me right away, took time to figure out HOW to get to the bulb that needed replacing and replaced it for me for 16 dollars! He also put in a screw that was missing from my bumper to make it stay. I am so pleased with the service I got here. I will be returning soon for all of my service needs!

gjohnnyp

22 de jul. de 2010

I was extremely pleased with the way everyone worked with with me on my new car purchase. I started out at McDavid, but wound up purchasing from Honda of Mckinney due to the great customer service. I will be back in less than a year for my wifes new car!!

Skrapi

12 de jul. de 2010

Steve is a wonderful serviceman .we always get prompt and professional service. He is really awesome to work with and gets the job done correctly the first time. Each time we have our vehicles serviced we get in on time and the job is done in a fast manner. Our wait is minimal

hnphan

6 de jul. de 2010

Mr Collins was awesome salesman. My sister and I had been looking for a Black Honda Accord 2007-2008 model. I didn't find one on the website but I went ahead and called the dealership. I left my info with Mr. Collins and told him which vehicle I wanted. He called me a few days later informing me of the vehicle my sister wanted. We rushed over there from Terrell Texas and when we got there, the vehicle was in the process of being sold. Needless to say, the other couples with the other dealer did not work out and my sister got her car!!! She was so thrilled! He's great and I would always buy from him again!!!

bgarcia

5 de jul. de 2010

I was very pleased with the service I recieved at the dealership and always trust them to do a good job on my oil changes. Very friendly and professional staff. Keep up the good work!! Each time I visit the dealership I never have to worry about the quality of service I will recieve.

jkmcpeak

16 de jun. de 2010

Working with Trae Gibson was an amazing experience. He was honest, personable and he is always trying to go above and beyond for his clients. His knowledge about the products far exceeded the norm. I would definitely do business with Honda Cars of McKinney again thanks to Trae.Sincerely,Jan McPeak

aspinozz

10 de jun. de 2010

I had a wonderful experience with the dealership. I owe that to Trae Gibson for being so wonderful to work with. He made the car buying experience fun and simple. As an employee, he went above and beyond what his duties are suppose to be and provided an excellent customer experience. I would recommend this dealership to someone that was in the car buying process.

rcmerritt

29 de may. de 2010

McKinney Honda is one of the best dealerships I have dealt with in my 50 years if purchasing and getting service for my autpmobiles. It is certainly the top dealership in the Dallas area.ry ry ry ry ry ry ry ry ry ry ryThank you!Richard Merritt

lmartos

28 de may. de 2010

Excellent customer service from the salesperson the sold us our car. We went to your dealership looking for a car but had not decided on purchasing one. We were prepared to visit many dealerships but after speaking to our salesperson, we were sold. thank you!

cmssibley

19 de may. de 2010

Service Dept for an oil change. Was greeted immediately as I pulled into the service bay by service advisor. Needed an oil change on my honda crv that I purchased at this dealership. Was told it would be 45 minutes. It took an hour. Car was washed and vaccuumed. Looked great! Thank you

txbbrown

17 de may. de 2010

It was clear to me that Steve Van Kos wanted to find the right car for Mary Ann and me. We discussed our needs and want first. Then Steve identified the cars that seemed to fit. He then showed each of them to us on the lot. From there we chose a car to drive.After that choice, Steve was very open to our negotiations for options on the car and for price. I felt he was always being very honest with me about what could be done and what could not.The negotiations went well and we now own a Honda CR-V.

danancass

14 de may. de 2010

Working with Robert in the Service Department and the quality of work received, along with good pricing due to coupons is the reason this dealer received this great review. This is also the reason why we bring our car here for all recommmended services.

jnadella

7 de may. de 2010

Excellent service,Excellent service,Excellent service,Excellent service,Excellent service,Excellent service,Excellent service,Excellent service,Excellent service,Excellent service,Excellent service,Excellent service,Excellent service,Excellent service

edkaminsky

1 de may. de 2010

My salesperson gave me the straight scoop on the dealership and quality of the product I eas looking for and that they would find what I was looking for. I told him I wasn't there to play games and he had one shot at it. I told him the price I got from DAvid MCDavid (which was lower but I felt comfortable dealing with Mr. Beck.He is a good and honest salesman. He didn't blow smoke up my nose.

slodi

29 de abr. de 2010

I had done lot of research on what car and options I wanted. Once decided I contacted through email lot of Honda Dealers in DFW area. Honda Cars of Mckinney promptly emailed me back and answered all my questions though email including a starting price on the car I wanted. My sales folks were Rick Rawson and Bill Neckar. The reasons why I believe Honda Cars of Mckinney deserve the high rating I provided include a) Negotiating Experience: I wanted to deal through email only so I could do my research and negotiate leisurely. They had no issues with that. Rick gladly negotiated without forcing me to call or come in. b) Honesty: Rick and Bill gave me honest straightforward answers , quoted me exact prices for the options I wanted or force me into options or models I did not want. Ultimately we negotiated and agreed on a price. I walked in to the dealership and within an hour we had all the paperwork done and my car was ready. I have owned it for over a month and I had no issues. My tint had a bubble on the side window. They asked me to come in, gave me a free loaner and redid the tint. I absolutely recommend working with Rick and Bill to buy your next Honda.

xuanloan

19 de abr. de 2010

I was greeted and registered very quickly upon my arrival. I like the fact that the waiting room has computers so it kept me busy. Before I knew it, my car was done. I didn't know whether it was because I brought my car in early in the morning, that's why it was done so fast? I hope it is just as fast and efficient at any time of day.

sammysuz

11 de abr. de 2010

I just bought a used Odyssey from another dealer (Lute Riley) and we have had a really terrible experience with them. We found out the van needed a new rear engine mount, and that the van was sold to us this way, but the sales person lied to us about it and said it was fixed. Then the dealership proceeded to ignore every attempt to get them to work with us on the problem. Even though I didn't ask for anything from service advisor Steve Knowles but to get my van fixed properly, he went way above and beyond to find a way to get most of it paid for for me. I was barely out of pocket. Everyone was also very friendly and professional, and the waiting area was great (I have 2 little girls, and the playroom was awesome!) I am so impressed with the service I received! I have told all my friends, and Honda Cars of Mckinney has earned in us a customer for life!

bbrown13

4 de abr. de 2010

Our salesman (Steve) was very interested in meeting our needs for a new car. He was knowledgeable about the CR-V's features and prices. It was clear he wanted us satisfied as customers. The negotiation for price was very open and understandable. I believe the price was fair to me and to your dealership.Steve has followed up with us on more than one occasion since we have purchased our CR-V.

stevegregghill

1 de abr. de 2010

This by far the best car buying experience I have ever had. I have owned many vehicles including BMW, Porsche, Harley, GM, Ford, Toyota, Chrysler and Jeep. This was the best.We made the deal over the phone, I live 300 miles away.Steve HillSan Angelo TX

woosterj

1 de abr. de 2010

We had a great experience at Honda Cars of McKinney. Our Salesperson, Newell was helpful but not pushy. He worked with us to come up with a lease plan that met our requirements. The transaction went smoothly and without a hitch. I highly recommend Honda Cars of Mckinney, stop and say Hi to Newell.

rbenavides

1 de abr. de 2010

Over time we have bought 3 honda's from Honda Cars of McKinney. We have been very please not only with the cars but with the sales staff and service. The sales staff are very helpful and did not pressure us like other places do. The service is good too but basically don't have to do much to the Honda's like other cars. While you wait for the oil change you can watch tv and check your email or drink some tasty drinks.

pyacovoni

31 de mar. de 2010

Over the past few years, I purchased 2 new cars at Honda Cars of McKinney, a 2007 Honda Accord Coupe and 2010 Honda Civic Coupe. I purchased my previous 2 Hondas at Bankston Honda in Lewisville, which is considerably closer to my home than McKinney. During my research phase, I was very clear about what I was looking for in a car and had a price in mind. Because I'm an informed consumer and firmly believe in competition and getting multiple quotes from different dealerships, I like to know what the bottom line is up front. Honda Cars of McKinney asks me what my needs are and meets them 100% of the time in a professional manner. The entire staff is flexible, knows their job, and prides themselves in their dealership. I have not been disappointed in any phase of the sales process. Jimmy Rogers respected my every wish and was extremely patient and knowledgeable. He was one of the best individuals I ever dealt with in purchasing a car. I have recommended Honda Cars of McKinney to numerous personnel.

ylzou98

31 de mar. de 2010

Honda Cars of McKinney is the best dealership among at least four around Dallas area where I visited before I finally bought my new Honda in December 2009. I was very impressed by the negotiation process and drive out experience. The agents are nice and knowledgeable to very details about my new Honda that I had never felt in other dealership before. Since then, I have highly recommended Honda Cars of McKinney to my friends and do the same to whoever read this message.

Brian0527

31 de mar. de 2010

I've purchased several new vehicles Honda Cars of Mckinney and have always been treated with friendliness and respect. Hajid is a great no pressure sales person and gets the transaction done quickly. I've also dealt with Ron Wilkin on most of my deals in the past and he's a great guy to deal with as well.

Alamoman

31 de mar. de 2010

Excellent overall service and attention!!!! I did not promise to write an essay or book report for your review. I graduated college over 50 years ago and have not worked or wrote a business report in over 12 years. I am not a convicted felon nor do I smoke or use any drugs. Is that enough said????

ShaneStump

31 de mar. de 2010

I just bought a new Honda Ridgeline and Honda of McKinney was by far the best to deal with as far as the price I wanted to pay.Where I take off points is the usual games when you get to the dealer about filling out a credit application in the name of the "Patriot Act".The financing officer plays the usual games, but just have your mind made up before you get there and you will leave with a new vehicle and all your appendages!

ross1452

29 de mar. de 2010

Most of the experience of buying the car was fine. Darryl Golter was very helpful and honest with me when I asked certain question regarding the price of items on the sticker and accessories on the car. Had it not been for him, I would have not purchased the car there. He was never the pushy car salesman that you hear about all the time. He was great. My only real issue was the extended warranty. I realize that the warranty is profit for the dealership and commission for the staff involved, but I felt very pressured and was very frustrated with the whole thing. I bought the warranty at the time of the sale because I was told if I bought the warranty at a later date that it would not cover the navigation system on the car. I was also told I could take the car anywhere I wanted for service under the extended warranty as long as it was to an ASE certified mechanic. After getting home and reading the fine print, there is a clause in the contact stating if your car is within 40 miles of the dealership where you purchased the warranty, that you must take the car there. I live 35 miles from Honda of McKinney and would like the choice of where to take the car since it may not always be convenient to drive to McKinney. I called the corporate office of Hendrick Autoguard and specifically asked the same questions that I had asked the Finance Mgr. when I made the purchase and was told something totally different. Obviously some misrepresentation of the facts had occurred, so I decided to cancel the extended warranty. Two people tried to talk me into keeping the warranty after I had said I wanted to cancel and explained my reasons. I was also told that the answers I got from the corporate office were not correct. I explained that I had spoken not just to one person there, but to 3 people and they all said the same thing which was I could still buy the extended warranty that would cover the navigation if I purchased it within 12 months or 12,000 miles. It was also confirmed to me that I did have to take the car back to Honda of McKinney if the car was within 40 miles. After explaining all this to the Finance Mgr., it was then that I was told perhaps Hendrick had changed some of the warranty policy effective March 1 and that the dealership had not been notified. Sorry, but I felt like this was all BS. So, Mr. McDonald was going to call the corporate office himself and confirm what I had been told. I have never heard back from him. At the time of the sale, I was only offered the Hendrick extended warranty. I found out later about HondaCare which would have fit my particular situation better since I live 35 miles from the dealership, but was never offered that at the time of the sale.

kjmcpherson

25 de mar. de 2010

This is my 3rd car bought from this dealership. All of my experiences with them have been positive, from sales to service. They have given me a fair trade-in as well as a fair price on the new vehicle each time & have always been professional. As far as service (which for me has pretty much only been oil changes), they have a great set-up with internet access and a play area for young kids and plenty of seating.

alextexas18

20 de mar. de 2010

The sales person Robert kurlan was very knowledgable and approachable.He answered all our questions.Customer service was great,quality of work was great,freindliness of staff was great at the dealership.Overall experience at Honda cars of mckinney was great.

gfrance

19 de mar. de 2010

Good salesmanship and great service. Andy Torres was easy to work with and Brett Has always been very helpful. Thanks! We went and everyone was friendly, there was coffe and a playroom for the children. Once we entered everyone tried to help, and backed off when we said that we were just getting serviced.

dhouk

18 de mar. de 2010

This was the fourth car I have bought from Honda Cars of McKinney. Everyone was great. I already knew which vehicle I wanted. They didn't have it in stock but found it and had it shipped to the dealership in a very timely manner. In the meantime, I was given a loaner car to drive. The car was in perfect condition upon delivery.

Skaurwar

17 de mar. de 2010

Overall nice experience. Things liked:friendly salesman. Car was ready for drive when we visited the dealer.Things didn't like:1. pressure tactics by sending staff to ask for the keys several times during negotiation.2. Finance guy forcing for Honda finance though we had our finance ready.

vdelbrey

15 de mar. de 2010

I had a very good experience with the purchase of my new Honda Accord at the Honda Dealership of McKinney. They made my new car purchase experience very easy and without any hassel. Due to my great experience I will be recommending your dealership to family and friends. Thank you.

amdhas

13 de mar. de 2010

John was patient, helpful and pleasant. He answered all our qustions and attended to all our concerns. He did his best to ensure that we were ultimately satisfied with all aspects of our Honda Element purchase. While at the dealership we were treated very politely and our choices were respected.

aandblorenz

12 de mar. de 2010

Andy was great to work with and buying another Honda was wonderful. I have dealt with this dealership when I purchased my Passport (my 3rd Honda at the time) and was impressed with their commitment and follow through on Customer Service. They are tops in how they treat their customers

solsantoso

9 de mar. de 2010

My Honda Odyssey had an oil change and tire rotation done on 3/8/10. I received excellent customer service. The best part was I was in and out of there in 25 mins even though I was told it would take about 45 mins. The cust. service rep suggested changing my windshield wiper inserts and I am glad I took his advice because it rained buckets on that day. Thanks...

lcwhite

9 de mar. de 2010

This is my seventh Honda I have purchased or leased, beginning in 2000, at Honda Cars of McKinney. I have also had them all serviced exclusively at your dealership. It has always been a good experience; I have felt that my business is valued and my treatment is fair. Other dealers have attempted to win my business, but I always return to Honda of McKinney. I expect to continue to have a good relationship with Honda of McKinney. My daughter is driving our oldest car, a 2003 Accord EX-L V6 (I've bought 5 of these). She will be graduating from Law School in May, and we'll probably be at your dealership looking for another new car!

lburge

9 de mar. de 2010

Andy Torres was extremely friendly and informative, with no pressure. He allowed us to take the lead and make the decisions. The honda actually sold itself. The reviews placed it above the other vans in its class. Honda of McKinney was chosen due to its location and reputation among several friends.

cbrannon

9 de mar. de 2010

I leased a vehicle for my son from you about 2 years ago. Very good experience then, so I went back for more. Felt I was treated fairly. All employees were courteous and attentive. I would recommend the dealership to anyone. Rick and Bill were the best. The dealership was very clean and everyone was friendly. Good place to do busienss. I will come again when the time comes.

pmckelvy

9 de mar. de 2010

I have purchased many new cars from Honda Cars of McKinney. Somewhere around 7 brand new Hondas since 2006 and have brought in numerous other clients because of the treatment and service I receive.The sales staff and team is top notch and the value is not to be out done. The service department is very profession and clean. Alsways feel safe leaving my cars there.I would HIGHLY recommend Honda Cars of McKinney to anyone I meet. I have and will continue to refer as many new clients as I can.Thanks,Paul

hbutterfly27

7 de mar. de 2010

The service was prompt. The service took time to explain things that were needed to be done on my vehicle and they explained the cost of everything prior to sending the vehicle. They were very polite. The service did not take any longer than was expected.

pepitaq

3 de mar. de 2010

The service was good. The salesperson was friendly. I went for an oil change and the battery did not pass the test and he replaced it. The only lack was that he didn't explain the final receipt with all the details and while I was reading the cashier notice I had questions and was nice enough to call the salesperson and have him explain it to me.

alisonbrinkley

2 de mar. de 2010

I have always received great service at Honda Cars of McKinney. The service department is helpful and gives me easy to understand information about the service my car needs. I rated price as OK because in this economy everything seems to cost too much, but I feel that the service department at Honda Cars of McKinney is probably competetive in the pricing of their services.

evolzer

27 de feb. de 2010

I would and do recommend Honda Cars of McKinney to friends in the area. Hondas are fantastic cars. We have bought two from McKinney Honda and have plans to purchase our next vehicle there as well. The service dept is ALWAYS very polite and respectful. Mark Degeorge and Steve Knowles have helped me many times. Not that my Hondas need work, but just routine service work. They always greet me by first name. It is like seeing old friends. How crazy it that...you are happy to go to have work done on your car!!! Way to go Honda Cars of McKinney!

kgaines

26 de feb. de 2010

We have been very satisfied with our service each time we come into HCM. We had ourprevious vehicle serviced there and we recently purchased our new Civic there. Weare loyal customers and will continue our relationship with HCM for as long as wehave our Honda Civic. Mark De George and his team did a great job. Thank you. Kip & Sylvia Gaines

sanas009

25 de feb. de 2010

Mark is a very friendly person. I have tried to be a loyal customer of his, and everytime I have taken my car in, he has done his best to take care of me. He offers realistic advice and isn't out to burn a hole in your pocket. He will be honest with recommendations, which is greatly appreciated.

lbono2003

24 de feb. de 2010

I brought my Honda Accord into the service department for an oil change and power steering flush. Robert Lorance immediately greeted me, took my information down and told me it would be about 1 hour - 1 hour and a half. I went next door to eat breakfast and was back within 30 minutes. I walked in and he came to get me to tell me that my car was finished! That was the fastest service that I have ever recieved at Honda. I told Robert that I usually dread going to get my oil changed on a Sat. because it takes so long....but this experience was much different. Many thanks to Robert for his excellent customer service. I drive out of my way to come have my Honda serviced in McKinney, but experiences like this will keep me coming back. Thanks!

Cheryl O'Hagan

24 de feb. de 2010

We are a Honda family. I have a husband and 3 daughters that all own Hondas beside myself.We have been dealing with Mark Degeorge in the service department for many years. Long before you were at your current location. We trust Mark. If he says that my car, or any of our cars need something done to them, we know that Mark is telling us the truth and we have those services completed without any doubt.When I need services completed on any of our Hondas we go to Mark or Anne. They have just become my favorite people to deal with at McKinney Honda. I believe that all your staff are good but, Mark and Anne are on the top of my List.

ckeenon

24 de feb. de 2010

From the very start, I was met with courtesy and professionalism. I had to take my car in for the 100,000 miles check up and to get some minor things fixed. During the maintenance, they discovered some things that needed attention. I was thankful that they were so thorough and really inspected my car. It ran so much better after I got back. I was provided with a loaner car which helped, since I work at SMU in Dallas. The final cost was much better than what I had expected. Great job and great service.Carolyn Keenon

tina040576

22 de feb. de 2010

The service department used to wash your car when you got an oil change which was great. However, the last two times I have been there they did not wash my car. That is a great bonus to getting your oil changed at Honda instead of some place else. Other than that everyone is friendly and great.

feeneyfive

21 de feb. de 2010

I came in for a standard oil change and inspection. I asked Steve to get me out within an hour and was done in 30 minutes. As always he was friendly and helpful. I also received a coupon for an oil change for a price of 9.95 in the email. The cost then as very good for me!

TexaschikPortA

18 de feb. de 2010

Gene was great. Very nice. answered all of my questions. We always use y'all for service. Thanks...

brianbar

18 de feb. de 2010

Another satisfied service from Hondacars of Mckinney. Mark Degeorge has always been great to work with, by explaining the service in a clear and common sense fashion and the service was preformed in a very timely manner. The price is a little high, even with a 20% discount, "hopefully we will get what we paid for," in the future. We will continue to service our fleet with Hondacars of Mckinney.

Shelly#21

17 de feb. de 2010

I felt that Ian Lackey was not friendly at all. I was actually surprised being in customer service that he was not more personable. He never hardly even looked at me when I was speaking and asking questions. In addition, when I asked him about the belt on my car that squealed- he said it was not doing it and just left it at that. He was not very informative at all.I did speak with an service advisor - Gene Orico - who was very helpful on some additional questions that I had. Thank you Gene.

jwheelan

17 de feb. de 2010

From the time I arrived until the moment I checked out everone was friendly and very professional. I came away with the feeling that my service advisor genuinely cared about me and wanted to make my visit as painless as possible. My oil change was very quick.

sbarotta

17 de feb. de 2010

This is the only shop that has serviced our van since we bought it there 6 years ago. They always service it in a timely manner, are very congenial, and I think that the pricing is not any higher than other service organization. I especially like them washing my van each time I take it there.

rachow20

17 de feb. de 2010

I needed a state inspection this morning on my vehicle. Mark was friendly. He said that he would get my inspection done quickly and he did that. He let me know that on one of my other Honda vehicles that I would be needing a 150,000 mile service soon and showed my how much it would cost and what was included.

jo1527

17 de feb. de 2010

Though I did not buy my car at Honda Cars of McKinney, I have been taking my car to there for service since 2002. Never have I had a negative situation with either the service received or the personnel. Just purchased a Civic for my daughter, and again, while the car wasn't purchased at this dealership, it will be serviced here.

egiersch

16 de feb. de 2010

We bring all three of our cars to Honda Cars of McKinney because we trust that the service technicians will do an excellent job of maintaining and repairing our vehicles. Professionalism and trustworthiness are paramount in our decision making when choosing where we bring our vehicles for service; that's why we choose Honda Cars of McKinney.

zappepcs

16 de feb. de 2010

I have been taking my Hondas to Honda Cars of Mckinney for several years. They are always friendly, helpful, and proactive in helping to maintain my vehicles. I always feel confident that I'm getting the right work for the right price, even for non-standard situations.

kittymama

16 de feb. de 2010

We received excellent care on my daughter's 02 honda civic. The service,courtesy and professionalism shown was exceptional. Robert Lorance took the time to explain in detail the things that was needed to be fixed. The mechanics there are to be commended too because they got the job done! Our daughter says her car now drives like it's a new car! Thanks!

erickut

16 de feb. de 2010

I have had my 2001 Accord serviced at Honda Cars of McKinney. During the last 5 years, I have dealt with Mark Degeorge in the service department. He always knowledgeable and gives excellent service. When I call in advance lets me know how quickly the work can be done and makes me aware of what coupons and specials are available.

pspaschall

16 de feb. de 2010

I always ask for Robert Lorance. He is the best service representative I have ever worked with at any dealership. He is friendly, professional, knowledgeable, and always explains the work in detail. His is what customer service is all about!!! I started using Honda Cars of McKinney for service several years ago and Robert was the first person to help me there. Everyone else seems very nice, but after working with Robert the first time, I decided to always ask for him.

johnmccadden

15 de feb. de 2010

A seatbelt on my Honda Odyssey needed to be replaced. Steven Knowles, whom I have used in the past, helped me with setting up an appointment that worked for me and completed the work within 2 hours. Mr Knowles was very informative, polite, and professional. I would definitely recommend Honda Cars of McKinney to other Honda drivers. I will recommend to those poeple to also work with Mr Knowles. I live in Frisco, about 20 miles away from this dealership. I have another dealership less than 3 miles away; and yet I want to drive those extra miles because of the service I get at Honda Cars of McKinney.

jforesythe

15 de feb. de 2010

I love doing business with Honda Cars of McKinney. Everyone is so curtious and friendly and I just feel at home. THank you Robert for another pleasant experience. The service of oil change and tire rotation was also very quick. I am a HUGE SUPPORTER of Rick Hendrick and all of his drivers in NASCAR and believe that people that work for him has to be highly respectable.

jbsilber

13 de feb. de 2010

I have dealt with Mark in the past and have always been very satisfied with his work. As usually, he was able to listen, address the problem and provide a solution quickly and honestly. I always feel like I get an honest answer from Mark and always feel like he does what needs to be done without padding the ticket. Trust is very important when dealing with people that charge $100 per hour.

JLC68

13 de feb. de 2010

Eventhough my car was bought at a dealership in Richardson, I have used Honda Cars of McKinney for the majority of my service. They are always friendly and try to work with me as best they can regarding price when I have a major repair. If I go in for one thing and they find something else wrong they are very nice about explaining it to me and understanding that I want to visit with my husband before making a decision. The guys I have worked w/ in the service area have always been very professional and friendly. Also, I appreciate the coupons you all send out and that is one reason I came on Thursday in the snow to get a battery installed eventhough there were places closer to my home.

ipalsingh

11 de feb. de 2010

It is always good to see Steven Knowles or Tony Espinoza at Service desk. They are always cheerful and helpful. Though I had some not so good experience while purchasing car at the same dealership, I still go to Honda cars of Mckinney for service because of these two service advisors.

garysue7

11 de feb. de 2010

Steven was helpful and knowledgeable. He described the meaning of the service notice on my dashboard, which I didn't understand. He explained the service that was recommended. After the technician suggested additional service, he described each for me and gave me a useful discount on the one service I thought I could afford today.

bowler710

11 de feb. de 2010

I've always been very impressed with the service at Honda of McKinney. I could have taken my car to Just Brakes, but I've heard the horror stories about the upselling so I went somewhere I trusted. Robert was very helpful, courteous and fast. I believe I've used him before for routine maintenance and he's always been great. The price of $200 for just front pads does seem a little high compared to $100 for all 4 wheels.

mikeferl

11 de feb. de 2010

I brought my 2004 Pilot in for a multipoint inspection prior to its extended warranty running out, to have any issues identified in the inspection addressed, and to have the annual state inspeaction done. Overall, I was pleased with the service provided. The only issue was some confusion in analyzing whether a non-functioning driver's seat heater was covered under warranty, what was wrong with it or the cost of repairing. Mason did eventually relay to me that the heater was not covered under warranty, but I never did receve an answer on what was wrong with it or the cost of repairing it. I am pleased that the multipoint inspection uncovered some issues I was not aware of and the associated repairs appear to have been done with high quality. Mason and the rest of the staff I encountereed were all very friendly. With the extended warranty in effect, my out of pocket cost was very reasonable.

hornfantim

11 de feb. de 2010

I had an issue with my drivers side seat belt latch on my '01 Civic and Mark was so helpful in getting that issue fixed. Mark told me that it would only take a couple of hours and my car was done before that time was up. I would not take my Honda anywhere else.

joeycast

10 de feb. de 2010

My car was towed to the dealership after hours, and Robert called me the following morning to let me know they were already working on it. When I went to get my car, I noticed that there was damage to my hood that was not there before my car was towed. Robert stated that it was like that when they got it the previous morning. He took the time to look at the damage with us and showed us how it could have been done. He was very helpful through the whole process. The alternator and oil gasket were replaced, which were both pretty expensive, but I understand that both are expensive parts where ever you go. The quality of work was good but as I got home I noticed smoke coming the hood....turned out to be a crack in the radiator. I would think that the mechanics would have caught that. Honda Cars of McKinney is still the only place I would take my car.

cinnamonb3

10 de feb. de 2010

The work was done as described and in a timely manner, 30 minutes or less. Mark Degeorge was friendly, polite and cooperative. I've never had any issues with service in the past from this dealership in McKinney. They seem to offer me the best deal.

ackermann01

10 de feb. de 2010

Robert Lorance has been the service advisor for our Honda vehicles for the past few years. He has always taken great care of us and our cars. Not only does he get the job done right in a timely manner, he is also very easy to talk to and trustworthy! We are very pleased with the continuous exceptional service we receive from Robert!

rdural

9 de feb. de 2010

We are happy about our new Ridgeline, no complains whatsoever. Me and my wife visited the honda dealership and just after lunch, we got our truck with us. The truck had a small dent when we first got it and we brought it back to the dealership and they immediately took care of it. It's like the dent was never there!

capatt1956

8 de feb. de 2010

Jaz is wonderful and I have dealt with him before. He put me in touch and Andy Torres and together they made sure I left with a new car, and this was after I arrived at the dealership close to 7:45 in the evening and they usually close at 9:00. Both of these gentlemen did what they had to make the sale and have me leave with the car - close to 10:00 that evening!

mspeck

8 de feb. de 2010

Mr. Degeorge was very professional and personable. I came in for service today and received excellent customer service by Mr. Degeorge. I was greeted within 30 seconds of driving in the front door. I appreciated the way he went over the paperwork in detail and asked if I had any questions. Stayed with me until I paid my bill. I was impressed!

colleeno

7 de feb. de 2010

Everything was great except that I was told my service would only take "a couple of hours". I was there for 7 hours. I had to cancel all my other plans for the day because of this. Mark was wonderful. Even though I had a discount, I still feel like the total cost was too much.

dbh

6 de feb. de 2010

I am a very satisfied customer who always receives great and friendly customer service. I have a Honda dealer less than 4 miles from my home in Garland, but because of the way my service has been handled, I have chosen to make the drive to Honda Cars of McKinney.Robert Lorance has been my service advisor, and I am very pleased with the way he has answered my questions and worked with me to make sure I completely understood the service. He even raises the hood and shows me what he is talking about. He treats me like I am his only customer for that day!Keep up the great service.Dorlyne Howard

85.jane

6 de feb. de 2010

I always enjoy my visit to honda cars of Mckinney, Everybody is always very friendly and very helpful. The service is great and fast also the prices are affordable. Im always satisfied when i leave and i will keep coming for any service my car might need because they take good care of my car and I love my Honda Accord!

mohammedzv

4 de feb. de 2010

My Honda had a dead battery which I had recently purchased from them. Mr Keith was very courteous and replaced it with a New battery. Also it was my wife's bday and we were very late. Keith helped us by getting the battery replaced as quick as he could.Very satisfied with this dealership and service department as well.

mekaboo

4 de feb. de 2010

Honda cars of McKinney provided excellent service when i went to purchase my car. They made sure felt comfortable and more than welcomed. They price range requirements i was looking for were well met. Any time i need a new car or somebody i know needs a car i will definitely recommend Honda

ronshunt

28 de ene. de 2010

Considering all the cars I've purchased in my life, my salesperson Trae was probably the most laid back person I've ever worked with. He didn't try to talk too much, focusing on overcoming objections, or seem concerned with making a sale as much as he just listened to me an made me feel like he was only going to be happy if I was happy.I am in sales too, and Trae understands that his job is really people, not sales. I would recommend Trae and Honda Cars of McKinney to anyone looking for a new vehicle!

Jberwin

23 de ene. de 2010

I have been using HCM for about 6 years to sevice my Odyssey and Civic. Steve has been my primary POC during that time.Steve has always been been honest about what needs to be done. Unlike other cust reps he always calls me back to provide information.Steve also knows what service items I can perform myself and gives me suggestions on how to save money.During the times when I have experienced difficult to solve prolems the mechanics often takethe time to come out and talk with me directly and even ride with me.The waiting area is first class and the free loaner cars have been invaluable to me many times.

ahuria

18 de ene. de 2010

Computer system was downa and took 2 hours for oil change. Quicker service would be appreciated. No one communicated the delay. It would be great to get heads up and find out about the delay. The weather got bad that day and made it harder to make it home.

pamehar

15 de ene. de 2010

I was happy with the treatment we received. I was disappointed the salesperson left the dealership. We bought the car late at night and we never did get it truly detailed before he left the company. Otherwise very happy with everything. Thank you.

stratocatblue

13 de ene. de 2010

By far one of the more pleasant oil changes I've had. The service technician was informative and quite polite. Turn around time was fairly short (about 45 min). I usually take my honda to Quicklube due to the price point, however I had a coupon that sealed the deal. I don't quite agree with the ten dollar price difference between that budget oil places and the dealership. I feel that the components (fuel filter, etc.), being manufactured overseas like the others, are no more superior. Also the oil quality are about the same with no noticeable difference in performance. If I'm paying for "the experience" than I rather continue to go the budget route and save a few bucks.

wperson

11 de ene. de 2010

When I was shoping for a new Honda Odyssey Touring I went on the WEB and found Honda Cars of McKinney. When I arrived at the dealership, I was met by Tony Delsol, a Sales Representative. Tony was very friendly and helpful. He and Rick Rawson and Rusty McDonald assisted greatly in helping me purchase the right vehicle. When the tires needed servicing, Customer Service put me intouch with Rick Dailey who inturn introduced me to Ivan Lackey. The Quality of Work and Overall Experience was great. My vehicle has only 501 miles. So far the overall satisfaction with the dealership has been great.

penningd

7 de ene. de 2010

I was admitted to the service area to schedule my service request. I was greeted by Steven in a very friendly manner and he listened to my request for an oil change and my other concerns about noises when driving my Honda Accord. He wrote up the work order and the work was done as promised.

raenriquez

4 de ene. de 2010

My visit was for a regular Oil change and a MCU SW upgrade to address a recall issue on my 2007 Odyssey. After everything was done, I was told that the battery has been replaced free of charge (under warranty) because one of its cells was already bad. My service advisor also told me upfront that due to the SW upgrade, I may or may not feel a judder during speeds between 20 to 45 MpH. If I did, he advised me to immediately bring it back in and the dealership will immediately take care of it by replacing the Torque Convertor. As soo as I got home, I realized that I have felt it a number of times during my trip from the dealership so I called about it and an appointment was immdeiately set for it. As soon as I brought it in, a loaner car was already reserved for me. I was told that the work normally takes only a day but just in case there were delays, it was best to immedialtely provide me a loaner vehicle. The work did not actually take all day and I was advised as soon as it got done. The whole day estimated work turned out to be just a little over half of the busuiness day which made me more pleased. Overall, my Oil change visit got me the Full Synthetic Oil Change I needed, a new battery, new torque converter with new ATF. All of these for a price of a discounted Oil change price (with coupon). The dealership gladly took care of everything under warranty without any hassle. This is a kind of service experiance that every returning customer proudly brags about with his choice of dealership that he goes to. Thanks again Honda Cars of McKinney and keep up the good work.

duckboy40

1 de ene. de 2010

Ron Tranka was extremely knowledgable and the "best service" experience for my oil change... Every time my husband and I have came for oil changes or transmission services that service and not being a pushy sales person also..We will continue coming to Honda Cars of McKinney..Thanks again, Debbie Williamson

notijeka

31 de dic. de 2009

Walked into showroom... greeted cordially by our salesman... told him what we were looking for, as we had been looking for several months at other dealerships, and he took us out and showed us the Hondas we were interested in. Test drove the car again, as we had test drove similar models in Ok City and Ardmore Ok. Not altogether pleased with the back and forth finance game. Bought our 08 Accord at Gunn Honda in San Antonio and it was TOTALLY AND COMPLETELY haggle free. Has sticker price and then has the GUNN price. Take it or leave it. NO HAGGLING. We liked that. Your dealership was not near as obnoxious as the two young men in Ardmore OK. Overall I would say your dealership handles itself in an average fashion. The interest rate on financing for 72 months is not as attractive as the GM financing available but unfortunately they don't sell Hondas. Sooooooo ... we bit the bullet and took the high interest rate as "the price we have to pay" to drive a Honda car.

raymac5106

31 de dic. de 2009

As i pulled up to the overhead door, it was opened promptly and i was guided to the service desk. (very helpful), and was met promptly by Mark. he took my order and informed me of coffee and drinks in the waiting room.workmanship was very good,no hand prints or grease on the door handles etc.Car was washed and returned in clean condition.Eveyone moved around quickly and smiling. my overall experince was very good. The atmosphere here is that the employees enjoy their job and that this is a good place to work.The price was great as I hsd a coupon for an oil change for $9.95.

mroberts

30 de dic. de 2009

I will no longer let Anne check me in for service. Each time has been with problems. I have never had a problem with any of the other service advisors. The first time she was going to charge me for a service covered under warranty. The second time I waited for my car only to find that the work had been completed but Anne was at lunch so no one checked me out. This time I was charged $49.95 for a service that was to be completed free of charge.

kay-morse

29 de dic. de 2009

I brought my Honda Pilot in for an oil change because I received a coupon on line. Everyone I came in contact with was extremely friendly. My only two experiences with the Service Department have been excellent. My husband and I were very pleased with our salesman, Brian, and now our experiences with the Service Department.

zxw4518

29 de dic. de 2009

I had done service for one of my Honda cars recently. The service man was polite and professional. Waiting area was very nice especially having internet connection and PCs.I have been doing service and buying cars with this dealer for many years even though I have to drive longer distance.

kennyc

29 de dic. de 2009

friendly and knowlegdeable. He also had a couple of other sales guys help me w/ my Nav and info so the dealership's teamwork was quite good.However, this is like the 4th survey, phone call, etc... asking about my experience. This is the annoying part and very much a turn off. I would buy a car anywhere based on price and have it serviced close by.There is your 250+ review!

kaplanad

28 de dic. de 2009

Everyone is always friendly at Honda Card of McKinney. The service advisers listen to your problem and then drive the car with you to hear/feel what you hear/feel. Your car is always washed after every service visit and their shuttle will drop you off and pick you back up.

Gary James

27 de dic. de 2009

We purchased a new Pilot in 2002 at Honda Cars of McKinney. We have had it and an 03 Accord serviced there often. We have had a good relationship with our Sales Associate, Harji. We recently traded our 03 Accord for a new Accord. The purchase price was much better than another Honda dealer and was a few bucks lower that a third dealer. What I appreciated most was the were easy to work with. No hassles! I had an somewhat unusual situation in that I need to move monies from two different accounts that took 2 business days to complete. I explained the situation with Harji and the Sales Manager and they were very understanding. We signed the agreement, and when I returned two days later, the car was clean and had a full tank of gas and ready to go. No Hassels! No Problems!Service associates are very professional and thorough. From time to time they would remind me of an upcoming major service to help me prepare for the additional expense.In summary the things that are important to me, SERVICE and FAIR PRICE, meet my expectations.

Bill Jones

26 de dic. de 2009

The service I received was very good. The people in the service department were very friendly an helpful. Every visit to your dealership has always been a good experience. My service adviser explained every detail thoroughly regarding the repair of my vehicle.Bill Jones

Daniel Townsley

23 de dic. de 2009

I have not had better service from any dealership. Honda Cars of McKinney is terrific and a great value. I gave them the highest rating I could but the most important aspect of how greatly I value their service is that I drive 30 miles past numerous dealers, one of which is a Honda dealer about one mile from my house. McKinney has the best service and at a very fair price.

Robinson

23 de dic. de 2009

We were granted to look around the lot without any escort. Our sales rep. told us to let him know if we needed any help. This was just the way we wanted to shop. My only was when we set the financing. I did not like the loan persons' attitude. He tried to change the way that we had already decided to handle this transaction.

guowen

22 de dic. de 2009

The dealer at Honda Cars of McKinney is the best dealer I have even met. They provide the best service and also very customer fridenly. In addition, the price is also very good. The only thing that bothered me a little bit is that the waiting time seems too long. Anyway, the overall experience with this dealer is great.

kerryroy

22 de dic. de 2009

Service was fast for oil change and tire rotation. I used the $9.95 coupon, so it was a super deal on that. Service employee was friendly and efficient and was pretty accurate with length of time estimated that it would take for my service to be completed.

BGCore

21 de dic. de 2009

Mark did a fantastic job! It was my first time for service on my new Element and he made the process very easy and fast.He was very very helpful. Mark gave me the name of a company that will take the door ding out of my car right at the Honda dealership!

m.khandaker

21 de dic. de 2009

I had an excellent experience at the Honda dealership. The customer service was exceptional. They helped me right when I walked in. Their knowledge in Honda vehicles was very impressive. I have 3 Honda vehicles and always come to this dealership for their service.

jackdulaney

21 de dic. de 2009

This was my first service visit to this dealership because I don't live close by. I was extremely impressed with Mr Degeorge himself as well as the service facility and the comfort and customer conveniences provided. This even included free use of computers for customers and free coffee. I was very pleased.Jack Dulaney

gtaylor38

21 de dic. de 2009

service tech was very friendly, I'm sorry I don't remember his name. He answered the questions I had about some addon assessories. The work was done in a timely manner and the coffee was good as was the opportunity to use thew internet. I bought my Accord Navi there in 2007 and plan on returning when its time for a new one.

CharlesParton

21 de dic. de 2009

I brought my 2007 Civic Hybrid in for an oil change. As always, everyone was friendly and courteous. The service performed was completed in a short period of time and was flawlessly performed. I even ran into my salesman, Brad Shockler, who knew my name and asked if he could be of some assistance. I assured Brad that I was only in for an oil change and that everything concerning the car was fine.

zobayed

21 de dic. de 2009

I bought my new car from this dealer. I also referred my friend who bought his car from here too. I take both my vehicles to this dealer for servicing. Overall customer dealing is pretty good. Best things are - free loaner car; coffee; car wash etc. Sometimes price seems to be high. Issuing low cost oil change (such as $9.99) coupons frequently to regular customers would be appreciated.

mkarlin

21 de dic. de 2009

Kenny and all the servicemen are wonderful at Honda Cars of McKinney. I have been a loyal customer since 2002. My last visit to Honda was a little dissappointing b/c they could not fix my gas gauge problem, but I will continue to use them. I love my CRV and I am so thankful for the great 7 years I have got out of this car. I will continue to do business in the service department at McKinney Honda.

sjessie

21 de dic. de 2009

Tony sold me my car and has taken care of me every time I come in to the dealership. I also bought my daughter a car recently and I had a question about the paint that someone had ding with their door. Tony answered by questions about getting it repaired.Everyone is so friendly and helpful.

Winnie

21 de dic. de 2009

The man who helped me with my differential fluid change and oil change was really nice. He took time to explain the importance of this service. I enjoyed the service and the friendliness. nothing much I can add. thank you for the coupon and the great service.

lbradford409

21 de dic. de 2009

My family has been purchasing Hondas for a majority of their lives. So it was only fitting to purchase my vehicle from such a reliable company. I bought a civic in July of 2009 and have little trouble with the process in terms of customer service and consistency. Getting my car serviced for tasks as simple as an oil change is no longer a chore. The service center in McKinney is easily accessible from my house and the prices are lower than most other local service centers. Each employee is friendly willing to help without hesitation. The quality of work the service center does keeps my family coming back for routine maintainence. Because of such high standards and quality, I believe the prices are exceptionally low. Being unfamiliar with the terms that come with maintaining a vehicle, the McKinney employees make the overall experience much easier and tolerable because they are willing to explain things. One employee that comes to mind is Tony Espinoza. He was extremely helpful with explaining a potential leak in my car. By far, the McKinney dealership holds a higher standard of customer service, and is done well!

lazyhillranch

20 de dic. de 2009

I always get my Honda cars serviced at Honda Cars of McKinney. They always do an excellent job and get me my car within the time frames promised. This past time, I needed an oil change and an alignment. Tony check my tire pressure and asked me a variety of questions to make sure that the money I was going to spend on the alignment was well worth it. I appreciated Tony going out of his way to make sure the service I requested was needed.

phyllisgwaller

20 de dic. de 2009

My battery went bad at the mall so I had a guard jump me to start it. It was 6 weeks past my 3 year warranty so service could not help me to replace the battery, but I did get a $69 bargain for a new 100 month battery from a coupon I got in the mail.I also came to service to ask a few questions about my new 2007 Pilot and they service rep taught me about the car and solved all my questions.Phyllis Waller

Henry Saller

20 de dic. de 2009

This is my second Honda and I am very happy with my new 2009 CRV .I have taken it on several long trips and enjoyed the comfort and ride.I would recommend the Honda to any one. The service at the Dealership has also been great and I never have to wait that long for my oil changes and any other minor repairs I had on my old Honda.

djessie1

20 de dic. de 2009

I have always gotten fast service oil changes at Honda. The servicemen have always been friendly and they stand behind their Honda products. Whenever I have gone to other establishments for an oil change it has never been good. I always get too much oil in my car but I can always count on Honda to do an excellent job on my oil change.

avasmom200

20 de dic. de 2009

Everyone that helped me get my car a year ago was absolutely wonderful! I came in all by myself, without my husband, and you guys made something nerve-wrecking to be a breeze. I love my car. When I came back for the Oil change and tire rotation a few weeks ago, you got me in and out pretty quickly and your service staff was very friendly as well. I appreciate all of the help I have received from your location and I will definitely keep coming back and referring people!

kjmagnuson

19 de dic. de 2009

We have been customers of McKinney Honda since 2001 and have always been treated professionally and with a smile. I cannot express how much we appreciate your Service and Dealership and have recommended it to all of our friends.The atest service was for a B3 routine maintenence on our 2006 Honda Odyssy. Steve is always helpful and friendly. Keep up the good work!

dnht

19 de dic. de 2009

It was time for an oil change on my new 2007 Honda Accord. In addition, I also got my pin striping done. It took a little more than an hour, possibly due to the pin striping work. The service was great and the staff was professional. Would highly recommend Honda of McKinney.

LamVo

19 de dic. de 2009

Dear David Jones,I brought my car in for service. I always like the service here at your dealership - it is friendly, courteous, and professional. However, the price isn't competitive compared to the other service centers. If your dealership offers the same price as any other service centers, I would bring my cars here for service because I know that I always get the best service here at McKinney Honda dealership.Happy Holidays,Lam Vo

tomj8

19 de dic. de 2009

I commend your service advisors on making me feel they have my own interest at heart in recommending and carrying out services. I realize their job is to sell services whenever possible but I don't feel I get the hard sell, and I really appreciate that. I would find it very difficult to come up with suggestions for improvement. My last two visits (August, 2009 and December, 2009) I had two different advisors but identical great experiences - that is truly commendable. Trust is crucial to building a relationship with a dealership and this is the way it is done; quality musn't be something you feel lucky to have gotten - it must be a repeatable experience.

raj1d

19 de dic. de 2009

I was happy with the overall service from Honda cars of Mckinney. I have a Honda Accord VP 200, in addition to my Honda Odyssey and alwsays bring in both cars for regular services to your dealership. I have given a 4 for frindileness becuase, when I cam in for the oil change and state inspection, I wish I would have been informed as soon as my car was ready, otherwise I had no problem with my adivsor.

Vicki Simon

19 de dic. de 2009

They seem to care about how long people have to wait while their car is being worked on. My only "complaint" (for lack of a better word) is that I went in for an oil change and left spending way more than intended. It seems that this happens most of the time when I take my car in for service. I appreciate the maintenance reminders; however, the pricing seems to be higher than other car maintenance shops.

texaspi

19 de dic. de 2009

I went in for my first oil change. I was greeted by Ian the drive manager and he was very professional. I was turned over to another service adviser. I waited for my oil change to be completed which took approx. 2 hours. When I received my car I departed the dealership and the car was driving normally. When I got to the George Bush Tollway, I tried to accelerate the car and it hesitated at 55 MPH, I pushed the gas pedal and it jumped and felt like it downshifted. I exited Alma road and headed back to the dealership. I reported the car problems and approx. 20 minutes later the service adviser took me back to where the car was being serviced where I got to speak with Michael in Team 2, he made me aware that the technician had not emptied the oil and merely added an extra 4 quarts of oil to my crankcase, which felt like a mass airflow sensor. The problem was corrected and it has been documented in your system. What concerns me is that the mistake that was made has severely shorted the life on the front and the rear main seals from oil pressure load. I was offered an free oil and rotate from Ian when departing but to me honest this was my first experience with your service department and it was slow and the job was poorly preformed. I do not know if my future service needs will be met by the dealership, I have to think on this for a while.

sloggins

19 de dic. de 2009

The coupon stated I would get a car wash - which I didn't, but didn't have time to go back and get one done. Overall, the service and price was excellent. Still not satisfied with the purchase of a brand new car from your dealership with squealing brakes.

gtmalone

19 de dic. de 2009

I've had good experience at Honda Cars of McKinney both in sales and service. We've bought five cars from them and the service department is primarily why. We moved from St Louis some years ago with an '88 Accord and took it to Honda Cars of McKinney for service. The service experience sold us on Honda.

juanita boyd

19 de dic. de 2009

We have had our Honda for almost 2 years. This dealership has great customer service! It is so easy to drop off the vehicle and it is done in a timely manner. We love all the special promotions you provide. The service dept is so clean and organized. The location is easy to get too. We have been really happy with our service since we purchased our vehicle. The salesman called a couple of months after to follow up. We have never had to bring back the vehicle to redo any work. We get all the service done here. Keep up the good work! Thanks!

dvdnsaylor

19 de dic. de 2009

I took the car for a simple oil change, but after performing a total car "check", it was determined that the battery had failed its load test. Since my CRV was still under warranty, a new battery was installed and without any additional charges. Now that's service!!!

mlnn

19 de dic. de 2009

Excellent service and followup to all questions. I had a concern reagarding internet pricing and was able to get a manager to provide me with an additional accessory for no additional charge. I also had a few minor blemishes with the vehicle. They took in my car, gave me a free loaner and went above and beyond to correct EVERYTHING.

landonsmommy

19 de dic. de 2009

I would recommend this service center due to the exceptional cust service. The service people were caring and knowledgeable. The waiting room was great also and I liked how they had a place for my kids to play while we waited. It was nice that free coffee and internet access was provided for me also.

arshedm

18 de dic. de 2009

I have Honda Accord which I used get service from here. Because of excellent service I bought the Odyssey in 2007 from this dealership. Now both my cars gets all service done from here. I'm very happy with the service every time when I'm there. Keep up the good work. Happy holidays...

magic241

18 de dic. de 2009

I was completely pleased with my service. I had my oil changed and it was great as usual. I did ask to have my windshield wipers checked and they said they were ok. That made me feel like I was not being taken for a ride where my pocket book was concerned. However, I feel I still need them replaced as the smear across the windshield and make it impossible to see at night. I will insist that they be replaced the next time I am in. Anyone I have dealt with has been helpful and sincere. I would like to see more women in the service department. I feel that it is sadly too male dominated.

oldmusic101

18 de dic. de 2009

We bought both our 2007 odyssey minivan and 2009 accord sedan at Honda cars of McKinney, TX. The expereince are super. The sales are very friendly and patient. The price is very competitive, compared to dealers around north dallas. Their service department is also top quality. We have been using them to do the regular maintenance since we bought the cars. We highly recommend this dealership.

margarethenderson

18 de dic. de 2009

I had a very pleasant experience working with Tony Espinoza in the service department. My IMA and 'check engine' lights had come on, so I brought the car in for an inspection. Tony was very helpful in explaining the situation and why it took a long time to run the diagnostics on the IMA battery before they could order another part. In addition, I noticed that Tony was very calm and collected while he handled multiple customers that afternoon -- a very good attribute to have when you are pulled in all directions by impatient or unruly customers. When Tony called to follow-up that the replacement part had arrived, he offered to set me up with a temporary loaner car, which was very thoughtful. He is a great member of your service team!

perthbryna

18 de dic. de 2009

Yes, We have been Honda Cars of McKinney customers for years. My husband & I each have Hondas from your dealership, along with each of our four children! We have and will continue to highly recommend Honda Cars of McKinney. We go to this dealership for all our service, on all our cars.

pryorjohn

16 de dic. de 2009

I have to say that I really appreciated the sales process that took place when I came in to buy a vehicle. Brian Carboni was a pleasure to deal with and he went out of his way during and after the sales to make sure everything was perfect. We would definitely recommend Honda Cards of McKinney to our friends and family.

dwesol

14 de dic. de 2009

The service department at Honda Cars of McKinney is top-notch! They are johnny-on-the-spot and always friendly and courteous. Ian is the most professional services advisor I have ever had. I will recommend my friends and family to do all of their service at Honda Cars of McKinney.

atpenn

12 de dic. de 2009

Friendly dealership, not overly pushy, sales technique was not overbearing. Good inventory, although I don't believe the sales manager was completely honest on the availability of the Pilot I purchased, implying it was hard to come by, but the state inspection sticker indicates it had been on the lot about 2 months. Fair but not great price on my trade in. Closing guy was not pushy at all. Presented information and costs, and did not force any decisions. Make ready was fast, and was available to take home by the time the paperwork was complete. The only minor thing was the gas tank was not full on delivery, although the window sticker implies it should have been filled.

bfos

10 de dic. de 2009

Brian was NOT pushy at all, that is what I appreciated about my visit to Honda Cars of McKinney. Brian was very thorough with explaining the car and the dealership and answered every question that I had. I will most definitely recommend Honda Cars of McKinney to my friends/family.

TamaraAllen

9 de dic. de 2009

We had excellent service. They were very considerate about out time since we had to drive 3 hours back home. When we were promised the car would be ready and the new leather seats installed, they were right on time. We will be buying our next Honda from them.

beccaandben

6 de dic. de 2009

Brian did a great job greeting us immediately, and helped us find what we were looking for. He did not try to push us into anything and really listened to what we needed and wanted. We were there late at night and Brian tried to speed up the process as much as possible, and even provided Arby's sandwiches when our 3 year old began to complain about being hungry! He also followed up with us the next business day to make sure we were happy with our purchase. I felt like the price was good for what we were getting, but of course, as a consumer, you would always like an even lower price! Overall, Honda cars did a fantastic job and we will definitely recommend you to friends and family, as well as return for our next vehicle.

johnenorton

25 de nov. de 2009

Trae was very helpful and professional. Over the 2 day process, from purchase to pickup Trae was on top of each step. The buying process was very straight forward.I do think it's quite uneccessary to have a "liquidated damages" deposit form; very corporate and unfriendly.

meyerska

3 de nov. de 2009

Trae was very courteous and resourceful. He was spot on with either answering questions or contacting the right resource. I was hungry and had been there for a long time and he bought me a burger. Trae is not only an example of a great salesperson, but more he exemplifies someone like Rachel Scott, who went out of her way to be kind. I feel like I know yet another friend at Honda Cars of McKinney. Steve, Ian, Ann, and now Trae will be part of our extended family! It's just so awesome to know familiar places at a Car Dealership. It's unlike any experience we have ever had. We are so happy to own another Honda because of Honda cars of McKinney!

davidhardaway

29 de oct. de 2009

I was getting an oil change for my old Honda Civic and wanted to kill some time looking at the new cars. Bill walked up and I started to tell him what I was looking for but I knew my current financial situation would not allow buying a new car. I never felt pressured. Bill just talked about the new cars, asked what i was looking for, took some of my information and went to the back. He came back quickly and he started showing me what they had. Normally, dealerships try to push you into cars you don't want or just don't listen to you. It was funny that I really didn't think I could get a car but it was fun looking. Pretty soon, they had a bank that would furnish the loan, they worked on the price to fit my budget and had me out of there with a new car in about 2 hours. Awesome!!!!I felt bad that I kept changing my mind on the color of the car, but Bill was very patient. A great experience. That is why I keep coming back.

sdmontgo

29 de oct. de 2009

This is our second purchase from Honda Cars of McKinney. We returned because of the friendly service, no hassle sales, clean showroom, service, etc. Even with another dealership within a couple of miles of our house we made the drive to McKinney for all the reasons listed above. I would recommend to anyone to take the drive to McKinney as you will be treated far and with respect.

Rabona

15 de oct. de 2009

I think overall the experience was fantastic, as soon as we walked in, Trae was attending to us. He did not try to sell us what he thought we needed, he actually listened to what my daughter was saying and picked out the exact car that she wanted. He was great in the test drive, tried to explain the mechanics of the car however my daughter was more interested in the bells and whistles so, he covered the basics that she would listen to then explained all the stuff she wanted to hear about. He actually had to get John involved in the deal since he was not yet certified to make the sale. John was very helpful and did a great job as well. I answered n/a to quality of work cause we didn't have work done. I answered OK on price cause I don't care who you are you always want a cheaper price. I would have said GREAT had you sold me the car for $10,000.00!

danifcr

13 de oct. de 2009

Great shopping experience!Would and will definitely recommend this dealership to all others. The price that I agreed to through email with the salesperson was the actual price I paid. No bait and switch tactics in play here!The salesperson was prompt to answer all my questions and concerns. The finance officer was the best I have ever dealt with!

labrad57

13 de oct. de 2009

This has got to be the best car buying experience I have ever had. Darrell Rougeauworked with me via email until I knew what kind of deal I was going to get. I didn't want to waste 2 1/2 hours driving down from McAlester, Oklahoma if we were not going to be able to work something out. I emailed the quote that Darrell gave me to 4 other dealerships in Oklahoma and all 4 said to take the deal; they couldn't compete with Honda Cars of McKinney. Darrell had the vehicle we had discussed ready for me to test drive and the next thing I knew, I was headed north in a new Honda.I would definitely do business again with Honda Cars of McKinney and expect to make the drive down for some of my service followups. I am alway bragging on the good deal I got to people who ask about my new car and encourage them to take the drive south.Thanks again.Leanne Lehrling

robin.wright

9 de oct. de 2009

This is the third Honda that I have purchased from Honda Cars of McKinney. I am very pleased with the professionalism that I recieved.During the entire process I never felt that I was getting a bad deal or that they were rushing me through the process. Not only would I recommend this dealership to anyone purchasing a Honda, if I have the opporutunity I would buy purchase yet another Honda.

msstans

9 de oct. de 2009

Tony is the best sales person I have worked with at Honda. Tony was courteous, he was a great listener, and then delivered everything as requested. Tony did a wonderful job of explaining all of features for the car so that my wife was comfortable. We later had a question, and Tony called back promptly. Lastly, I was in a hurry to complete my paperwork, and Tony did everything to make that as painless as possible, and then the finance person working with me worked to get me a better rate than my credit union had offered. Overall, a wonderful experience.

quantumtangler

1 de oct. de 2009

This was my second vehicle purchase from Jim Holmes at Honda Cars of McKinney. Jim was very pleasant to work with both times, and I never felt pressured during the vehicle selection process. We went back and forth a couple of times during price negotiation, but I'd done some research beforehand and we eventually landed on a price I am (still) satisfied with. There was a little more waiting around than I would have liked during negotiation and doc prep/processing. Billy handled the finance step smoothly and efficiently. I'd already arranged financing through my credit union, and Billy was able to finalize all that paperwork right there at the dealership. Jim will be the first person I call the next time I'm car-shopping!

oneilljlo

27 de sep. de 2009

Jim Holmes was very professional during the sales process. He made our decision to purchase a Honda over the Chevrolet Malabu easy. His honesty in the sales process was refreshing.Since we paid cash he was the only person we really had to negotiate with. He represened the dealership in a positve way. His follow up after the sale was good and timely.We will recommend the dealership and especially Jim

cmdavila

11 de sep. de 2009

The service and deal I received was amazing!!!! I should've come to the dealership when I first began looking for cars 6 months ago. Anthony and Bart were so patient with me on purchasing my car. I wanted to make the right decision. Anthony must have driven at least 10 plus cars with me and if I wanted to drive 10 more he would've. Anthony was great. He searched the lot as many times as I wanted to find the right car. We drove used and new cars. Anthony really helped me make the right decision. Bart was great. He took care of me from the get go. He didn't operate from his office, he personally came out multiple times and took care of me. He was interested in my personal needs for the car I wanted vs. just getting me in the most expensive car, or car I didn't really want. He was fantastic. I would highly recommend this dealership to everyone I know. As a matter of fact I tell everyone that asks me about my car where I got it and who to ask for. Thank you Bart and Anthony

dkpayne

10 de sep. de 2009

Came in to purchase a new car. At no time did I feel pressured to buy. I was given the opportunity to look at the cars I wanted to, not "pushed" towards one they needed to sell. I brought a car and recommended our Saleman, Larry, to that person. She too purchased a new car from Larry and agreed, it was a very pleasant experience.

aprilcfischer

10 de sep. de 2009

This was by far, one of the best purchasing experiences for both my husband and I. Darryl was extremely friendly, knowledgeable and efficient. We were very pleased with the level of customer service and the integrity of the dealership. We will definitely recommend this dealership to others and return for future purchases.

djtx77

3 de sep. de 2009

The purchase process was smooth and hassle free. Tony Delsol was pressure-free and stepped us through the purchase with ease. We love our new Odyssey and will recommend all of our family and friends to Honda Cars of McKinney for purchasing and servicing their cars.

jakepark

28 de ago. de 2009

Refused to give me a price over the phone. I had sent in a request through Costco auto program. Refused to show me the Costco auto price sheet when I showed up. Insisted on putting me through the rigamarole of going through the hapless floor guy and filling out the paperwork, sitting around, waiting for 2 hrs and then coming back with a price of MSRP+$2000 of worthless packages (they still insist on adding on $500 of mysterious 'interior protection' and $500 of 'exterior protection' which is vaporware and most other dealers have stopped this tactic). Wasted 3 hrs here and missed getting to the other dealer in time. Worst auto-buying experience so far. Avoid Scott Atchison and this dealership.

longhuang

20 de ago. de 2009

Liar, Liar, Liar. The email said the cheapest OTD price for 2009 Honda LX for $21000. After I arrived, change to $25000. Even expensive than a EX model. Insane. I do not recommend this dealer. Never enter again.Liar, Liar, Liar. Liar, Liar, Liar. Liar, Liar, Liar.

bobalston

10 de ago. de 2009

1) Did not provide us copies of all signed document at time of sale or after; did get a faxed copy of original bill of sale but never the replacement bill of sale they backdated and insisted we sign; 2)AFter sale presented new document for our signature that would make us liable if the government CARS program did not pay the dealer; this was not a part of the original deal; we were told that this document was required by the State of Texas; 3) They did not provide an estimate of the salvage value of the car as required by the CARS program at the time of sale; several days later we signed a backdated document; 4) They charged us a $200 fee related to the CARS program; The CARS program allows the dealer $50 from the salvage value for their trouble and states they may not charge any other fee; 5) our verbal deal was $x plus TT&L. However the sales agreement, presented quickly to sign, did not allow us to go through it line by line, included an additional $50 fee and a $42 (as I recall) fee that was not part of our deal.

kaseymichelle7

10 de jun. de 2009

I bought a vehicle from them in early April 09 and thought it would be a swift and easy transaction. Not only am I still dealing with issues 3 MONTHS LATER, but I was sexually harassed by a member of their staff. He claimed I looked like a "dancer" and proceeded to badger me about my physical attributes that made me look like a "dancer." (I was in a pair of Levi's, a T-shirt, and tennis shoes). Adding insult to injury, the finance manager treated me like a complete idiot (and I have a degree in Finance!). They also ran unauthorized credit inquiries, (17 just on Equifax) lowering my credit score to the point where my student loan lender would not renew my student loans. The general manager, Don Boyle, was contacted multiple times via fax and phone, and to this day claims he is handling the situation and refuses to provide any evidence. DO NOT SUPPORT Honda Cars of McKinney, they are degrading, incompetent, and neglectful.

wgqual

11 de may. de 2009

I visited this car lot this past Saturday. I was met by Kwame and i explained what i was looking for (06 Pilot with DVD which they had a couple per their website). He was nice and pleasant to talk to and showed me the vehicles i was looking for. I will say their website is a bit misleading. They list a bunch of vehicles that "appear" to be on their lot but are actually in NC at another dealership. I'm not sure if i wasn't looking close enough at the website or not so that wasn't a big deal for me (Just FYI, in case you see something online make sure its in Mckinney)So i find the one I want take it home to let the wife to see it. She loves it and we decide to see what the financing would be. A little background wife was already approved thru Cap. One blank check program so we had that to fall back on. She also got approved at Carmax with Cap One for 11% no money down(they had 1 pilot but not exactly what we wanted) I wanted to see if they could do better. Well Kwame got the wife's info and left to the magical land of fiance. He came back with a offer of 60months and payments of 590's. Well we almost fell out of the chair. He said it was at 12%. Well i guess the salesmen there never heard of a little thing called the internet!! quickly googled it and found out that they were offering 20% interest. Told Kwame thanks but no thanks. He then tried to tell me that Carmax was lying about the interest rate. I let him know i use to sell cars at there a few years ago and i knew how the game is played and that they did have an approval at 11%. So he left and came back with slight lower payments and instead of 60months it was 72months. Still refused to say what the interest rate was!!! Well the wife was done and was getting ready to leave. Can you guess what happens next??The manager now comes over and i let him know i was not a stupid customer and told him what we wanted and that the offers made before really insulted us. So he leaves to "take a look" at the deal. Comes back and precedes to tell me that he got approval thru Cap One and its 19.5% and still wanted a down payment. He said "they can't give Carmax a better rate than us. We are all dealers and you would get the same rate from them anywhere you go. So the other dealer was LYING" Well i pulled up the email that the wife had gotten from Cap One on her own and the intrest rate was 12.6% and showed it to the manager. Well no response from the manager. I decided i have wasted too much time with these clowns(2hrs) called the wife to pick me up where we headed to Carmax.We get to the other dealer and found the Pilot we loved and since they already ran it thru the computer and approved we where in and out in under an hour with the car we wanted at the interest rate we were told over the phone. Oh and we also got the extended warranty and it was still less than Honda of Mckinney's best offer.Please dont fall prey to their stupid games. Shop around, Look on the internet, Do your homework, otherwise you will be paying for it for the life of your loan.

carief

22 de abr. de 2009

Had a small oil leak fixed, but it immediately started making a clicking sound - like it did when it was low on oil. I brought the car back 2 days later to have it checked as I thought it was still leaking. Brought it back 4 weeks after that, and 2 days after that because it was so loud it sounded as if it would explode. My engine isn't getting any oil so I can't drive it. There was no offer to look at it, except to run transmission fluid through it at an extra cost. The CSR had the mechanic come listen to it and he yelled at me, in front of anyone "I didn't do anything to your car, lady!" I didn't imply that he did, only that this is a new problem since the repair. I asked the CSR to speak to a manager - which she declined stating that this is our "head mechanic." I don't care who he is, there was no reason for yelling. I was planning to buy a new car this summer but will surely NOT be spending any more money in an establishment that cares nothing for its customers.

dexter1

28 de feb. de 2009

Terrible customer service. A typical bait and switch dealership. I provided them with detailed options, color, trim, etc. and terms of lease and my exact tier one credit score. The salesman gave me an answer that we were "in the ballpark." Came back the next day and after a test drive and some small talk with the salesman - I gave him the max I would pay for a 3 year lease, and he took it back to his manager. I was then visited by the dealership sales manager, Rick Dailey.Dailey tried to cheap sales talk my wife, and then proceeded to quote me a 4-year term with a price 40% over of the absolute max price I specifically told the salesman I would pay for 3 years. Moving towards the exit, Dailey ran after us and dropped his price down to my original max price!! He took off one option in his quote, citing my great credit and the bad market. My wife and I shook our heads at his obviously offensive attitude and attempt to screw us. As far as his latest quote -way too late. You try to scumbag me with such blatantly bad faith tactics, you have now lost all credibility with me. It is one thing if you simply cannot do the deal I need. It is another thing to deal with me as if I am a complete moron. We walked out. Sad thing for the saleman is that I would have taken the second offer foregoing the option in the car had his manager been upfront and honest and had not been smarmy, condescending and clearly ineffective at providing good customer service. This was a horrendous lesson in how to waste a Saturday and what piss poor customer service looks and feels like. Stay away from Honda of McKinney and find yourself another dealership if you want a Honda - there are some very well run dealerships (not just Honda) in the Dallas/Ft. Worth area. This ain't one of them.

bacevedo

12 de feb. de 2009

This was my son's first time to buy a car. On the trip down there, I warned him about what a wretched experience it was. I told him to be on the look out for the bait-and-switch ploy, pushy salesmen, extra add ons they'll want to pad onto the sale and creative accounting on the sales contract. All the things I had experienced. I was pleasantly surprised when we did not experience any of these. The salesman, Andy, asked my son a few questions and showed him a car he thought 'would fit him.' It certainly did! My son loves this car. Andy was not pushy at all and actually put my fears to rest with his sense of humor. I also felt like he was putting my son's best interest first with his recommendations. This was the best car buying experience I have ever had. I highly recommend them!!!

puppleball

21 de dic. de 2008

I received an "no hassle" internet price quote from this dealer. When I went in to get an out the door price they came back with a price plus ttl. The ttl they quoted was tax plus $275. I when I showed them the email I had that quoted ttl as tax plus "title, registration, etc. of $189" and asked why it was difference, they first tried to tell me it was the destination charge. I corrected them on that as the destination charge was $670 and also quoted in the email. As soon as I corrected the manager, he became very upset an impatient. I ended up walking out without bother to get a card. When I arrived home, I found the following email waiting for me:===================================================================== That was an unbelievable deal you passed up. I have no ideawhat they will do the week of Christmas. Each day is different. Eachmanager is different. As I mentioned tax is 6.25% titling and registration is189.00. Then there is an inventory tax and a documentation fee justlike at every other dealership. So t.t.&l is exactly the same anywhere in Texas. It was unfortunate that there was no patience on my managersbehalf but also on your behalf. If you wish to try again, I am willing to try with you. Atthis point though, any pricing will be made in person and any offersfrom you need to be made in person. You should be able to tell that by our effort on the pricethat was offered, we will not be under sold.=====================================================================The person who sent the email never mentioned the inventory tax or documentation, his manager did when I was asking for an out the door price. There were also mentions of dock fees as part of the $275. I'm appalled any dealership would consider asking clarification on how pricing breaks down to be impatient on the customer's part.

anony

24 de jul. de 2008

I cam in to buy a car from a different guy who wasnt there, so this amin guy said he could help me. He started off saying the car i wanted was 3000 above MSRP due to market demands. when i wanted to test drive the car, he wanted to pre-qualify me for a loan before hand. I said no way, and he said he wouldnt waste his time and go out in the heat unless i did. Absolutely unbelieveable! In a completely different visit, i had come into the used dept to look for a used honda. They took my keys to "appraise" my car, and kept urging me to test drive these old, overpriced cars i wasnt even interested in. When i didnt want to purchase them, the sales manager called me "stubborn" and "hard headed." I had to demand several times to get my keys back so i could finally leave.So, used or new, they are out to screw you especially if you are female. Stay away!

dont_go_here

1 de jul. de 2008

This place is CRAP!!!!!!!!!!!!! do not go in there...especially don't deal with RICK DAILEY...you will go down in a pile of lies and have no clue what just happened....they are a bunch of crooks that question the inteligience of their buyers...DO NOT GO HERE...yes some of the salesmen are nice...but they're bosses aren't. they will push til you don't know which way is up and make it sound as if they won't let you leave until you sign the contract then won't let you change your mind...they are a bunch of crooks who must go to some school just to learn how to manipulate people

Honda_driver10

9 de feb. de 2008

Just like with any dealership, there are good and bad employees. I've worked with sales guys that have bent over backward for us, and others that have been aggressive, confrontational, and arrogant. If you want to do business with Honda McKinney, here are some key things you must know:First, Honda McKinney is big, and I do mean big, on dealer add-ons. By doing your homework and learning the invoice price of the car and all accessories, you'll be successful haggling them off. Do not, I repeat do not, get suckered into paying $495 ea for the paint and fabric sealant. It is nothing more than spray on wax and a $10 dollar can of scotch-guard. If at first you don't succeed, try again.As I said above, I'd worked with some truly great salesmen -- but equally so, worked with some that have lived up to the negative stereotype. If the sales guy or sales manager isn't hearing your concerns, walk out and work with someone different. Having competitive bids from other dealerships really gets the ball moving fast in your direction, as suddenly all those dealer add-ons don't mean so much to them anymore.Secure outside financing.This way you can't get tricked into accepting a padded interest rate. Whatever you do, don't let your guard down in the finance office. This is where Honda McKinney makes the most money on things like warranties, security stickers, maintenance contracts, etc. This dealership makes spiffs from banks in the area, so if they're heavily directing you toward a bank or a rate, be suspicious.Not all warranties are created equal.McKinney Honda's in house warranty is called Hendrick AutoGuard. It's bloated and proprietary, meaning you can only get work done a pre-approved locations and its way overpriced. Instead shop around online and get Honda Care. I've figured out that Honda McKinney ads a "1" in front of the true cost of the warranty. So a warranty that should be $750, Honda McKinney sells for $1,750. Sneaky. You can always get an extended warranty during the first 36K of the car, not just at the time of purchase.Hypothetical tax savings on your trade.I really dislike how Honda McKinney approaches dealer trades. Basically they deduct your hypothetical tax savings from your best competitive offer to arrive at their final offer. They will dig their heals in and refuse to budge until the 11th hour when they're about to loose your business. All I can say is get your insulting low-ball bid from CarMax first to serve as your baseline. No matter who you work with at Honda McKinney, all the sales guys use this dirty trade value tactic.Be ready to have your negotiating 'A' game on.These guys are professionals at wearing you out. They have a lot of inventory depth and they thumb their nose at the neighboring dealerships. If you want to find a Honda without all the dealer add-ons, you'll have to catch it right when it gets off the truck. Once they sit in the receiving lot for more than a day, they'll be just as bloated as the other cars.Finally, if you do your homework, legwork, and have patience -- you can get a great deal with Honda McKinney. But if you're rushed and sloppy, they'll burn you real bad.

joenels

4 de feb. de 2008

I agree with good customer 07 - this was the worst experience of my life. Added on 6,000 of extras I did not want. Wanted to give 3000 less than book value for trade - said that he did not use kelly blue book or nada. Would not even get close to MSRP - "said his car was worth more than MSRP" My wife and I walked out. Whoever is buying cars from here must not be doing thier home work or else thinks that "protective paint" is worth $500.

bartlett02

24 de ene. de 2008

These people will take advantage of you at every opportunity. They will promise you a 'great deal' and then charge you the MSRP. They will add extras onto the loan to bump up the price and tell you they are 'mandatory' to the sale of the car. Then, they will charge you several points higher in interest than you can get at your local bank or credit union. I paid off my car with Honda Finance after only four months to receive much lower interest. Mr. Snopik and Mr Gill will not return your calls or emails or address any issues directly with you. They are swine.

not happy customer

4 de dic. de 2007

do not buy from this dealership. was sold a used vehicle, and my fault, did not have it inspected before purchasing. was told the carfax report was clear and the car was in great condition! come to find out, the top has been sawed off (the car has been rolled/totaled?) and a new top was put on the car... but apparently whoever welded the top on did a horrible job because the entire roof leaks from all sides. The frame is bent and I have to get the tires rotated every 1000 miles - I need to pay a few thousand to try to get the frame rebent. I went up to the dealership to ask them if they will buy the car back, as I assumed buying from a dealership rather than online/personal seller meant somewhat of a reliable car! The manager talked to me like I was incoherant, telling me he will pay for a re-alignment?! A realignment that will like a few weeks before the car goes back to normal because the frame is bent? He said it was my stupidity for assuming the car was never totaled - I guess maybe I am at fault, for beleiving them when they showed me the carfax report and it showed the car had never been wrecked? Dont go here, I never will.

troe2007

26 de nov. de 2007

Mislead and lied to by salespersons, one of them being the sales manager. I was give the information and price of a 4wheel drive Honda Element when i later found out with the vin number it was a 2wheel drive. I thought i was getting a great deal, but the asking price i was negotiating on was much higher than the asking price of the SUV i was really buying. In addition they locked key inside the car and had to break into it!

GoodCustomer07

14 de mar. de 2007

I went in to test drive a new Accord and got greeted by the sweetest sales guy, Anthony, bless his heart. He was so nice and friendly and very honest. I must say he tried his very best to try to help me. Its a shame the poor guy works at such a crooked place. I was warned about this place from my a family member whos a car salesman but being a nice person, I decided to give them a chance and ended up totally wasting my time. This dealership adds $3000 worth of shit accesories on each and EVERY car at that dealership and makes the customer pay for it even if you do not want it or ask for it !! The managers and finance people just want to play around with nonsense numbers and waste time. They kept messin around with numbers supposedly trying to help me but it was all bullshit . They gave me $2000 less than what my trade in is worth because one very barely noticable ding on the side door. I ask them what interest rate they calculated and they say they dont even know, the computer doesnt tell them .....like im stupid ?? I have 700 credit score and they tell me i only qualify for 8% ....total bull. Then they try to lure me back saying they have the car I want coming to the dealership secured, they were gonna cancel it because i walked out.... and they have no idea what color it is, when its coming, no vin number, NOTHING ! I knew that was a total lie. They told me they would match another dealerships price, oh yea, when did $1000 over become matching ?! I felt bad for my sales guy, his manager was feeding him total crap. My hats off to him because he did try and he was so nice through the whole process when I told him I thought it was total bullshit. I was only patient because of him. But seriously I dont know how the hell this dealership got the Presidents Award. They must be paying people to vote for them with the profit they make jipping off their customers !

matthelm22

6 de mar. de 2007

Very shady salespeople, challenging the intelligence of two very educated customers. Unconcerned about customer satisfaction. Sat and let my wife walk away in tears without apology. Would not swap out a car of a different color even though there were several ones available to satisfy us.

noltian

12 de ene. de 2007

very unpleasant experience with this dealership.The financing dept was offering ridculous rate to start. After long negotiation to a civic from this dealership, I found defect and body damage before I signed for the car and financed. . The dealer promised to take care of the problem smoothly. I took the car at the same day beliveing their promise. Once I took the car back, I sensed their attitudes changed. However, they would fix the car and gave me a loaner. I had to wait a week and half to get the car back. The salesperson who told me the car never called, even lied my phone number does not work. The number worked before I purchasedd the car.After almost two weeks, car was fixed per the salesperson, Body work was done as promised. Other defect I pointed was not done. The salesperson was lying that was taken care of even though anyone with good vision was able to see nothing had been doneI also found car was very dirty. No detail job was done, no outside wash was done. The salesperson kepting lying cleaning was done. If the salesperson was not lying, I would not know where all dust and dirt inside the car came from. I even found scarches done by someone inside the car. Judge from my experience. You probably can see I never recommend buying car from this dealership due to bad salesperson, bad after sale service, also bad quality of work. If you still want to buy a car from dealership, be very careful with financing dept. They really want to rip off customer with interest rate and extended warranty. I have over 750 credit score and they were offering 8 percent, and find very good salesperson.

vlchamlee

17 de sep. de 2006

If my salesperson wasn't at the dealership when I went to pick up my car, no one else had any information about what had been done, or, more accuratly, what had not been done. Moreover, no one made any type of effort to check, find paperwork, etc. It was a very frustrating experience overall, and I disagree with their concept of "service." Overall, the employees are arrogant, at least to lone women.