my cherokee.

6 de oct. de 2016

I enjoyed my car buying experience very much. I wasn't hassled into something I didn'twant.My salesman, Tim was very knowledgeable. I enjoyed working with him very much. The finance lady (sorry I forgot her name) was very friendly. This is a great dealership and I strongly recommend it.

Dakota

28 de sep. de 2016

First time bringing our Toyota to this dealership. Very happy with the service, maintenance time and costs. No cost adders to the quoted price. Extremely great service department to work with.

Ram

20 de sep. de 2016

Negotiating was very slow. Salesman kept trying to help other customers while trying to settle on price. Had different price in window and had to fight for the window price even though it was not much lower.

Loyal customer

19 de sep. de 2016

Asked why my door lock wouldn't work with power lock, told 30-60 min diagnostic but not told I'd be charged. $53 to tell me they would have to order new door handle. I'm a loyal customer, or was. I'll never ask to inspect another problem. Do you want my business or not? Doesn't seem like you do.

Bruce Johnson

19 de sep. de 2016

I drove to Hudson Chrysler from Duluth MN on Tue, Sept. 13, 2016. I had spoken to Rob Hudson on Monday about a car I wanted to buy, and put down $500 to reserve it when I came in on 9/13/16.I got there at 9 am and Rob had the car waiting for me. We took it for a drive after he explained many of the features of the vehicle. He programmed my smart phone directory into the Bluetooth system and showed me how that worked for hands free calling. Rob was really great to buy a car from. He explained everything to me. He then took me over to Bridget Cavalier and she did all the financial stuff so that I could pay for the car. I had a check from my credit union plus a check of my own to pay for the car. She also explained several service contracts. There was no pressure to buy a service contract. I am considering one. Bridget was excellent.

Rex123

12 de sep. de 2016

Great service! I had a trip to Canada planned when the engine light came on. The service rep let me in early and expedited my visit and arrange for the repairs and quickly sent me on my way.

dolle25

10 de sep. de 2016

I traveled 150 miles to this dealership based on my families experience and others. Will always do my business at Hudson Chrysler Out standing customer service and no pressure to buy got just what I was looking for!

wendy

5 de sep. de 2016

Everyone was polite, friendly, and helpful. We had our oil changed, the door and mirrors were given a computer update, tires rotated, and the car was washed. We were made to feel right at home while we waited in a comfortable surrounding. We were offered popcorn and drinks and were updated on the progress of the car. It takes just over an hour for us to get there, but it was worth it to have such good service!

Brenda

31 de ago. de 2016

Thanks for taking such good care of my car. I loved that my car was washed after its oil change and tire rotation. The waiting lounge was comfortable and the soda and popcorn were a real treat! Thanks everyone!

xlillyx77

30 de ago. de 2016

First of all I would like to say that this dealership is phenomenal. They go out of their way to make you feel like your included in on whats going on. The review below mine was actually on the same day as my service appointment. I was parked behind this gentleman in line and when he exited his car it wasn't in park and he almost rolled into the front end of my car. The service tech Troy saved my car and that man a very expensive deductible. He was unpleasant and rude before he even got into the waiting room. (some people don't have any respect for the service industry) The service department was short staffed and yet remained positive and friendly. I was kept informed of what was going on with my car throughout the process. Troy made sure that everything that needed to be done was covered by my warranty before it was fixed. Added bonus ... my car was sparkling clean when I picked it up! =) I wont go anywhere else, and I recommend Hudson Chrysler to anyone looking for a service appointment.

Sometimes unhappy

28 de ago. de 2016

Made an appointment for an oil change at 9:30 A.M. - arrived at the appointed time and had a very satisfactory check in. Nearly 2 1/2 hours later I was notified the car was ready and I could pay my bill. After an hour I had started to wonder what was going on - after two hours I was loosing my cool ! I'm afraid I wasn't very polite as I paid my bill. I feel they were very uncourteous in not advising me that they were short handed or of some other problem - Why make an appointment? The complementary car was laughable in the back of the car was missed completely. I don't' think I should recommend that kind of service to anyone.

lisaf

23 de ago. de 2016

This was my first time here. I wasn't even out of my car before I was being greeted and welcomed. Troy was my service advisor and he was amazing. When I described the symbols and lights that were coming on in my vehicle he knew exactly what I was talking about. He explained exactly what the diagnostic costs would be and at the end of the day it was less as the mechanic was able to diagnose two problems with one price. These guys are fantastic!! We will definitely be back!

Montgomery

11 de ago. de 2016

I was able to get an appt quickly and my "serious" problem with blue tooth was analyzed quickly and determined to have a simple fix - and no charge for their efforts. Great service from Troy Brown!

Support our Troops

30 de jul. de 2016

I had an appointment to replace all four tires on my 2014 Ram 1500 vehicle, using their quote. I was in and out in 60 minutes, including the free vehicle wash. GREAT JOB!!!

Jess

30 de jul. de 2016

Very courteous and professional staff. The oil change was done within time frame they stated. They even washed my vehicle - big plus. Very nice waitnig area.

Jodi

21 de jul. de 2016

Very courteous and professional staff. The oil change was done within time frame they stated. They even washed my vehicle - big plus. Troy is nice to deal with.

LucyLu2008

14 de jul. de 2016

I had a good experience. Test drove a jeep and was able to get what I wanted and more in my color due to dealership affiliation. My sales man Rob was great and would recommend. I did go in with my budget and financing all in place. I did however meet with the new car manager Zach, my experience was strained with the lack of his ability to provide customer service and his ability to listen to the customer. I'm not sure if it was the fact that I'm a woman or just of s generation older than him but he did spoil my day and almost had sale. Would strongly encoursge Zach to listen and not be so rude. Before posting this review I did speak to the GM. Hopefully training will be provided.

bcook

13 de jul. de 2016

Scheduled oil change, enjoy coming to the Hudson Chrysler dealership where everyone is very curious and professional. Have been coming here since dealership opened and purchased numerous vehicles and all have been service at this dealership.

Denise

12 de jul. de 2016

Being new to the area, I checked with a couple of dealers on my warranty issue. One of the dealerships I called on my warranty issue was very rude and also asked me if I purchased the vehicle there as if they couldn't be bothered with me if I didn't. Needless to say, I moved on to the next dealer very quickly. Hudson Chrysler treated me like family from the start with my warranty service.. Prompt and courteous service on the warranty issue was a deciding factor in choosing my dealer going forward. Every single employee I encountered at this dealership was friendly and helpful. Makes a world of difference!

Ted G.

29 de jun. de 2016

After shopping a number of the Metro Car Dealers I found Hudson Chrysler to best the best overall vehicle purchase experience so far. They were low pressure, respected my time, and had vehicles setup for me to drive when I arrived. Once I made a decision to purchase the transaction was fast and seamless. They had my vehicle out front prepped and ready for pickup. I cannot thank Besty Triebold enough. She really put in the extra effort to be sure I was able to capitalize on all the offers and incentives that were available. I would recommend Hudson Chrysler to anyone. They will be my first call for my next vehicle.

Eric B.

28 de jun. de 2016

I have been going to Hudson Chrysler Jeep Dodge for 15 years and won't go anywhere else. I have purchased three cars and get all my services performed in Hudson Chrysler they are the best. The customer service you receive is next to none on a scale of 10 they are always a 10 and answer all my questions. They are very fast and get you out the door right away.

Darlene

23 de jun. de 2016

Have been to Hudson Chrysler twice now and always treated with respect and courtesy. Their service is timely and love that they wash the car, too! Am returning for a recall repair next week just because of the great attitude of the staff.

wanda2426

2 de jun. de 2016

Tim Gaier was our sales associate he service was fabulous?? I would recommend this dearlership to anyone looking for a Jeep?Dodge? Ram experience go visit.

kwelsing

2 de jun. de 2016

I did receive exceptional service. I bought my new Camaro via the internet and was very happy in the quick responses to my emails. They are great to work with and treat you like they have known you forever. One thing that I will say I was disappointed in was that I did drive 3.5 hours to get my car and all that I received was a $50 gas card for a gas station that is not in my area and that they only filled the gas tank up half way. Overall I would recommend them as they have the best rates on vehicles. so the drive was totally worth it.

Profed

23 de may. de 2016

I have been amazed and very satisfied with the service that I have received here. They all know me now and always treat me like a friend. They couldn't be better.

Barbara Clark

21 de may. de 2016

I called at the last minute and was able to get in , have them check my front tires for wear (which was fair) and decided to get 2 new tires and have them put on so we could leave within 24 hours for a 3000 mile round trip. I also had an oil change. Ding the inspection of the tires they commented that the wipers were not very good so they were replaced also. In and out within an hour!

Dr. Loc

17 de may. de 2016

Luther Chrysler always takes good care of us...from sale to service and follow-up. When the part they needed to service my vehicle was unavailable, they had a rental all set to go so I didn't miss a beat. that's why this is where we're purchased our last 5 vehicles!

Karen L Johnson

10 de may. de 2016

Everyone at the dealership was very friendly and helpful. There was plenty of room and refreshments in the waiting area while my vehicle was being serviced.

kelly26

29 de abr. de 2016

The technician was friendly and very helpful. My questions were answered and the service was prompt and efficient. I did not have an appointment but the service was excellent and I did not have to wait.

TMRF45

28 de abr. de 2016

I have purchased several vehicles from this dealership, I wouldn't think of going anywhere else! They are so great to deal with and truly make you feel like you are part of the family. This time we were in with our trade in vehicle and driving away in our brand new vehicle in less than an hour and a half..

Jeepperson

26 de abr. de 2016

Called for an appointment for a recall notice. Got in the next day and had a choice of a convenient time for me. Work done in the estimated time. Very friendly staff. Love that your vehicle is washed when serviced there.

Kristen Walker-Otto

19 de abr. de 2016

I am so impressed with the customer service offered by ALL departments at Hudson Chrysler. My experience started with my salesperson, Betsy. She was so helpful and really listened to what I was looking for and acted more as a guide rather than salesperson. Not once did she put pressure to buy on me, but gave me the information I needed and answered my questions so that I could make the purchase decision on my own, which I greatly appreciated. When it came to financing the vehicle, Bridgette in the financing department was a ray of sunshine to work with. A process that I thought would be stressful was actually fun and I feel like I got a fair deal. A couple days after I purchased the vehicle, I noticed that there was a small alignment issue. I contacted Hudson Chrysler and they got me in right away and addressed the issue. There was no hassle, no negotiating, and most importantly, no charge. The members of the service department were extremely helpful and friendly as well and made the entire experience a great one. It's obvious that I can't say enough good things about my experience at this dealership, but my expectations were exceeded. I will definitely be doing business here again and look forward to my future relationship with all of them.

Mark300

5 de abr. de 2016

Based on my first 2 recent visits, everyone on the Service Team was professional, helpful, courteous, and respectful. They all helped make it an excellent and satisfying experience.

kenbus702

28 de mar. de 2016

5 star all the way from Tim in sales to Mark manager to Bridget in finance. Made it all come together. Luther made it all a great purchase. Facility was beautiful. salesmen showed me a everything about my new truck. Thanks again

Cadets Ram

14 de mar. de 2016

Joe Ard did a very good job explaining many different leasing options. He was very knowledgable of the vehicle that we were interested in.Our overall experience with Hudson Chrysler was excellent and we would highly recommend anyone looking at a vehicle to ask for Joe Ard (salesman).

larry

9 de mar. de 2016

I've always been impressed by the service given me at Hudson Chrysler. Their friendly and courteous staff is first class. My adviser, Mackenzie, was great and, Mitch, the mechanic who serviced my vehicle took time to stop by the customer lounge to shack my hand.

BKJanisch

26 de feb. de 2016

A bit disappointed that my 2006 Durango with under 100,00 miles should have both sides exhaust manifolds needing replacement, but the dealership itself was very courteous and professional.

rosscoe8761

26 de feb. de 2016

Great service people were very friendly and helpful, I would recommend Luther to anyone. This store was very clean and organized, definitely five stars all day long!!!!

Stuart

21 de feb. de 2016

This dealer is a typical numbers game dealer, and it epitomizes why people hate car dealers...sell high/buy low, process takes too long, etc. We still bought a vehicle from this dealer as they had the car we were looking for and I negotiated a price ahead of time...they essentially had to price-match on a lower price I found elsewhere...and I wanted to keep my money in Wisconsin if at all possible. If you just buy a vehicle, don't have a trade-in, and have an agreed upon price ahead of time, then give Joe a call. I will give Joe credit...he came in on his off day to complete the sale. It is a good thing he didn't let his Sales Mgr do it in his absence...the sale would have ben lost. Both he and he General Manager were nowhere to be found...and we were one of two customers in the dealer at the time. Sure, there were a few customers waiting for their vehicles to be worked on in Service, but we were one of two car-buying customers. Zach...or Zack...was too busy eating his "hash rounds" and cheese, or some other condiment...or getting something to drink...too busy to come introduce himself or discuss the trade-in value he set for our vehicle...trust me, I saw this myself. The guy who looked like the General Manager was just walking around...didn't introduce himself either. Again, this dealership was dead...no people needing attention, so I don't get why these two wouldn't introduce themselves and pitch the so-called Luther Advantage, or simply thank us for coming in and giving them our business. Maybe they were upset they had to lower the price on our vehicle purchase.As for a trade-in value, Joe (salesman) indicated they only give "Good Condition" values on trade-ins...so essentially wholesale value...Everyone needs to be aware of this. The value given us was an insult, and I asked them to reconcile their number...Joe said they had to detail the car (I just had it detailed inside and out a day prior), pay for a vehcle inspection (why, if they are wholesaling the vehicle at auction...is the next seller's cost, not their's). I agreed it needed tires, but their $800 estimate was too much to justify being thousands of dollars apart. In the end, I told them to forget it...we would just keep the car. Not many people can afford that, so people need to be aware of how this dealer operates. Also, in typical dealer fashion, and after I told them I am keeping my trade, they come to me and said they "spoke to one of their wholesalers"...they could give me an extra $500. Sometimes people don't listen...they knew where they needed to be on trade-in value and essentially insulted me twice. So in the end, their "reconciliation" for me on trade-in value was they just give people whole-sale price.Bridget, the Finance Mgr, is very friendly to work with...so make sure you deal with her.If dealers want to make more money, then make it easy for people to want to come in, buy a vehicle and get out. Dealers, and this one in particular, need to reinvent the experience...get creative and figure out a way to speed up the process. Example: I filled out the financing information a day ahead of time, and yet nothing was submitted until after we were there for well over an hour...after the trade-in fiasco. figure out some process improvements...again, it's not like they were busy.I will give Joe a pass on not remembering who I was when I returned his phone call two hours after he called me the day before I showed up at his dealership. Joe is a good guy and very appreciative of people's business...his dealer's management looks like it does a disservice to his and his colleagues customers...but his appreciation kept the deal alive...thanks Joe!

flipster

17 de feb. de 2016

A couple of years ago I bought a used vehicle from this dealership. During my second winter with the vehicle, during and icestorm, the driver side windshield wiper and arm flew off of the truck and forced me to drive back to river falls from hudson with my head hanging out the window to see where I was going. I called around to get quotes on replacement arm and wiper. I called the dodge dealer in New Richmond, WI who quoted me approx. $69 for parts, and maybe $10 to $20 dollars labor because the arm just had to be "Popped on the Pivot" and that would take approx. 5 minutes to do. However, it would be 3 days to get the parts. I then called my dealer in Hudson. They quoted me the same price for parts, $69, but said that labor would be $180+ dollars. I asked for an explanation for the high quote since it just needed to be "Popped onto the Pivot", and I was told, " If it is so easy to do, why don't you just buy the part from us and put it on yourself." Plus they wouldn't have the part until the next day. I took it to a mechanic in River Falls, who not only replaced it the same day, but did so for only $53. They didn't charge me anything for labor because it took them only 1 minute to "Pop it on the Pivot".I could write a book about the nonsense I put up with this service department over the past 2 1/2 years. There are a couple of good people who work there, but the rest?????

Teacherjane

13 de feb. de 2016

Had them check ball joints as a tire place told us they were bad and needed replacing! Confirmed what we expected that they were fine and were attempting to up charge our bill! I will continue to use their service so I know I am not being ripped off! Trust is everything!

Jo-Jo

11 de feb. de 2016

As. Always the service was excellent. Friendly. Great communication and fast service. Have been servicing my Jeep there for several years. Waiting room very clean and have coffee and drinks.

khustings

8 de feb. de 2016

Loved working with Rob. He was straight with the facts, didn't try to pressure us. The dealership was VERY busy and rob had a million customers at once (okay maybe just 3). But he worked with us carefully, made sure we understood the options and sold us a great Van. When we showed up later that night to pick it up, the van was clean, had gas in the tank and he spent a good 20 minutes in the van going over all the options with my wife. The kids even had fun.

Nellie

6 de feb. de 2016

The service department staff is terrific. We've been taking our cars there for years, and have always been treated very well. The guys and/or gals who do the service work, know their stuff, and I so appreciate their shuttle service and drivers.

Thomas

29 de ene. de 2016

I would recommend this dealer ship to everybody the work was done on tine and very good.The Technician was JoshuaGreat job keep up the good work

brenda

28 de ene. de 2016

Would not recommend this dealer to anyone. ..everything you ask them there full of lame excuses.were not good about returning phone calls. Jeep wasnt ready as told bye sales manager.

JeepChuck

22 de ene. de 2016

This would've been five stars but it turned out only to be for because when we picked up our jeep the lady in customer service at the front desk was really rude to my wife. Service was very good though and I would recommend the service department anybody.

Jaybird1821

22 de ene. de 2016

After I left my van there within 20mins they told me what was my problem was and got it fixed in time what they told me. They called me and came and got my van!! Completely satisfied!! Great job to the all the staff that was involved in fixing my van!! Have a great day!!

1957 D200

18 de ene. de 2016

Every time I have visited this dealership, I stay impressed with the courteous and professional manner of everyone I have met there. Whether the reason be for purchase or service, it has always been a pleasant experience, for over 12 years now. Well done!

Sheryl

13 de ene. de 2016

We were VERY happy with our salesman, Steve Hartke. We would highly recommend him! Steve was a genuine person and bent over backwards for us!

Betty

7 de ene. de 2016

An assumed one day service turned into three. Got updates. Courtesy vehicle. Have total confidence in their work. Especially appreciate Jeff's personal customer service.

mullertom

28 de dic. de 2015

The sales staff at Hudson Chrysler is the best, it is the second vehicle we have bought there, they know their products and are very professional and fair.

sab1950

23 de dic. de 2015

Just got our 4th Jeep from Hudson Chrysler and had our 4th smooth stress-free experience. Tim, our salesperson, was so nice to work with. Our service experiences with our past vehicles have always been great as well. Very professionally run and accommodating.

Colonel

15 de dic. de 2015

I took my truck in for some recalls. It was estimated to take 4 hours and it was done in 2. They did a great job and I will continue to use this dealer.

JJ2020

5 de dic. de 2015

The sales person Joe was good. The issue was the finance woman. So, they take your driver's license when you test drive and then run your credit. My credit is top tier and the woman told me I qualified for 4.65% rate. That's a bad rate for top tier credit. She told me that was a good rate. Yea, sure it is. Then she said if I were to extend the loan from 60 mos to 64 mos w/ TD Finance the rate would be 4.45%. Yea, one month later I refinanced at 1.99% for 60 mos what it should have been all along. Be cautious of this so called 'good rate' from her.

Dennyg15

23 de nov. de 2015

Bought my truck at the Luther Hudson Chrysler Jeep Dodge Ram store. Had a recall issue and they fixed me up pronto. They stand behind what they sell, and they are all nice folks.

njl

17 de nov. de 2015

purchased new truck ( this is my 9th dodge) and I have had a great exp. each time I've done it. would recommend to anyone.

Patriot123

5 de nov. de 2015

My experience with Luther Jeep in Hudson was one of the best and easiest I have ever had. Their prices online were some of the best and are what brought me in. Once there, they didn't pressure me or try to play any games. They also helped me get a better financing rate than the one I had and worked hard to make sure I got the car I wanted. Kudos to all of you and thanks to my salesman Joe and the finance person Bridget!

bergro

23 de oct. de 2015

Service work was performed in a minimal amount of time and to great sastifaction. I would recommend this dealer for service as well as new vehicle purchase.

DK

21 de oct. de 2015

This dealership has great customer and technical service. We bought our van new here in 2006, and have been happy with this relationship ever since.

Dakota

15 de oct. de 2015

On time & professional service. All costs given up front. No surprises. Excellent care of my truck. Extremely nice people to work with in the service department.

mikey

8 de oct. de 2015

Very, professional, prompt, and complete on a warrenty claim and updates for my jeep.Not much more to say, First time dealing with this dealer and I am satisfied with both sales and service and would recommend.

TJ Wrangler

3 de oct. de 2015

I had an appointment to service my Jeep that was mixed up by the call center and had to be rescheduled for a different day. The Service Department was very quick to fix the mix up and I was rescheduled two days later and my Jeep was ready to go with out a hassle. The hardest part was the drive to and from the dealership. The shop is clean and all the employees are friendly and helpful.

Dodge driver

25 de sep. de 2015

Brought my truck in for a difficult to detect noise, which meant lots of back and forth calls and visits with the dealership staff. EVERYONE I interacted with was so helpful and kind throughout the process!

Ramified

23 de sep. de 2015

I stopped in with no appointment, I was taken care of immediately with a courtious and friendly attitude ! I was in and out in 15 mins! Service department rocks!

Kathyno4

12 de sep. de 2015

The service department and staff are excellent. They should not use a call center; the call center is terrible and did not get my messages through to the service department.

Dennis & Lynn Yon

3 de sep. de 2015

We had a recall on our vehicle and is was handled promptly. Our appointment was on time, was treated very friendly and the experience was exceptional. Any time was have come for service is has been a pleasant experience.

Theresa813

3 de sep. de 2015

Short and sweet. Went great I enjoyed the easiness of this Transaction. I would recommend to others. They were able to get the jeep in that I was looking for.

Randyman52

22 de ago. de 2015

the customer service was wonderful. fast repair and vary courteous. I would recomend this dealer to anyone.read above. I came in for a recall. I am handicapped and they made the repair while I sat in the van. Wonderful agent

Dr. Tom

20 de ago. de 2015

The location is easy to find and the service people were friendly and knowledgeable. They were able to complete my needed work in the time promised and still do some recall work. The waiting area is second to none.

Jerry Ellefson

18 de ago. de 2015

In the past I have owned an '89 Dakota Pickup, a 98 Chrysler, A 2007 Jeep, a 2007 Chrysler Sebring and the present 2013 Durango. All have been serviced at Hudson Chrysler. I have brought my 2013 Durango to Hudson Chrysler ever since aquiring it in 2013. I have always received fine service and very nice, courteous and knowledgeable reception at the desk. All service was completed in good time and well done. All work was fully explained to me and accurate price quotes given.. Work is completed promptly.

ajpgt13

15 de ago. de 2015

I'm not here to slam this dealership, I'm glad the 2 star rating is "fair" since it suits this dealership. I came in for a transmission and clutch flush and after 4 hours they told me they "figured it out", which I thought meant they were done, but just meant they found out which fluid to use. They then told me it would take another day to complete; when I arrived I was told the used special Honda transmission fluid to do the clutch flush which required dot 3 brake fluid; turns out the reservoir was completely black and unsure if they did anything at all. Upon returning home I find that my hood was never shut by them. I have been a long time customer with 3 of my vehicles in the past but this was the tipping point to find someone else. I have also emailed them letting them know and have not heard anything back.

jwprattsr

6 de ago. de 2015

Over the last ten years I've had a couple issues regarding repair work - they have been taken care of promptly and to my satisfaction. Jeff Bean and Bill, the department head, have been very understanding and great to work with. I've brought both my vehicles there for regular maintenance and repair work and, in my book, the service department gets high marks.

Jim

31 de jul. de 2015

Since buying my 2004 Dodge Durango from them brand new I have continued to have Hudson Chrysler service it as well. Only one bad experience with a service advisor, who I believe is no longer there, in 11 years. Not too shabby! Jeff Bean has been awesome to work with along with many others that have worked there as well.

coloneltw

22 de jul. de 2015

They did a great job on a service and they really understand Customer Service. They also updated all the computers in the car, so future problems will not develop

D

22 de jul. de 2015

I purchased a Dodge Charger last year along with the service package for a sum of close to $20,000. I'll be honest, the buying process was great. I thoroughly enjoy my vehicle and the service department is excellent. I was a huge fan of this dealer for over a year after purchasing my Charger. Unfortunately, here's where my relationship with them went sour...I called to see if there would be any interest in my Jeep that I didn't need anymore. I was told, "Sure, bring it down and we'll give it a look and throw you an offer". I brought it in, waited about 40 minutes for them to do their thing (test drive, inspect, run comparisons, etc.).To make a long story short, they came back and gave me an offer of $3,000 for a very, very nice Jeep that they would put on the lot for $9,000. This was nearly $2,000 under what NADA said was the trade in value. On top of that, I had invested over $1,500 in the vehicle in the last two months on tires and repairs which they were aware of. Without causing a scene, I left immediately. After not hearing back from anybody (they had my information, both phone number and email address), I wrote an email a few days later highlighting my thoughts in an effort to give them an opportunity to rectify the situation and keep a positive relationship. The response I was given was, essentially, "Come back in and let me show you why I gave you that valuation". So, expecting me to drive all the way back in to hear you kick my tires and justify your lowball offer is the best they could give me? No thanks. I took it to a dealership in Eau Claire a few days later and was offered $4,500 for it. Still low (in my opinion), but much, much more reasonable. I would recommend buying from them, but do NOT try to trade in or sell them a vehicle. You'd be better off donating it to charity as opposed to donating it to them.

642514

13 de jul. de 2015

Have dealt with many car dealerships when buying vehicles but Hudson Chrysler was one of the best I have worked with. The sales rep I had talked with was Rob and he was informative, knew where the market pricing was at and ensured without being pushy that we were getting what we wanted. The credit department was second to none and helped me lock in a rate lower than I was able to get anywhere else. Not only that but I was always able to get a hold of the right when I called in and they were QUICK! I do not have a lot of time to sit around at a dealership and they were very punctual in making this process happen. 5 Stars, great dealership.

catseyeann

7 de jul. de 2015

I had a number of suggestions that my engines lights indicated replacement of the catalytic converter which would have cost me thousands. Hudson Chrysler diagnosed it as an oxygen sensor, replaced it, and the lights are now out. They also figured out why my Sienna van would not idle long enough to shift into reverse. Their service department was very friendly but professional. I also appreciated being able to make an appointment online on a Sunday night. That enabled me to get it in right away on Monday. They diagnosed my service quickly, called me with an estimate, and had the repairs done the same afternoon. Even though I have a Toyota, I will definitely return for future service.

Maggie S.

30 de jun. de 2015

Best dealership service department, they really take good care of their customers. Troy took care of my service and kept me up to date with what took place during the service. Both Troy and McKenzie are great to deal with.

RF Dodge Man

30 de jun. de 2015

I've had my vehicle serviced at Hudson Chrysler the last several years, the quality of work is great.The issue I have is they pushed these oil change packs, which are a good deal. What they don't tell you is they are specific to one vehicle. The issue I had was, I had oil changes remaining on the packs I had purchased for my vehicles, but I traded in both vehicles, and when I went to get my oil changed on one of my new vehicles I was told that there was NO WAY to allocate the already paid for oil changes to my new vehicles for use!

Jason1226

25 de jun. de 2015

Hudson Chrysler treated me very well. I dealt with Steve and Bridget and they both were outstanding. There was no pressure and they worked to get me the truck I wanted. Great people! I will recommend Hudson Chrysler to anyone wanting a new vehicle

Kevin D.

15 de jun. de 2015

Kat was awesome to deal with. We arrived at 4 PM, test drove two cars and was in finance working with Bridget 45 minutes later. Finance got us a great rate with terms we could afford. We drove off the lot with our new Jeep 45 minutes later. These professionals made this experience very enjoyable and quick.

saciav

11 de jun. de 2015

I'm a pretty frequent flyer at Hudson Luther from routine maintenance and repairs to adding accessories and after market parts on my Dodge Charger. Although everyone who works there is always friendly and very welcoming, Troy is usually the main person I work with when I go there. He has always exercised excellent customer service skills and taken care of me from the day I started utilizing Luther Auto. I feel that I can trust all the work and maintenance that they do to my car. I also love that they wash the outside after every visit so your car always leaves working and looking better than when it arrived! I appreciate everyone that works there, thanks for all your hard work!

bcook

3 de jun. de 2015

Excellent Service As Always. Had Schedule Appointment Was In And Out In Reasonable Time. Inspection Revealed Third Door Brake Bulb Was Burned Out Replaced Vehicle Washed And I Was On My Way.

kavise

29 de may. de 2015

I've never had a bad experience with Luther Chrysler in Hudson. They have serviced my '06 Town and Country since it was new. The advisors are efficient and honest, the estimates are accurate. Never a surprise and I don't like surprises!

RB

28 de may. de 2015

I Schedule an oil change. They got me in as scheduled, did some recall work, wash the vehicle and I was out in less than 30 minutes. Thank You Luther Auto

Bompo

28 de may. de 2015

Shuttled me back and forth from Stillwater. Work done under warranty (except the brake job)Mackenzie is the best! She explained all the work performed.

jayd

21 de may. de 2015

I recently purchased a Jeep Compass from this dealership and a remote start and backup camera were part of the deal. I arranged for the installation along with the first oil change. They provided a loaner vehicle during the service. The service department was aware that I really needed my vehicle back by the end of the day. There was a problem with the backup camera wiring harness and I received a call from Bill Bush, the Service Manager. Bill explained the issue and told me he would make calls to see how quick he could get a new wiring harness. A few minutes later Bill called back and said they would have one the next day. I told him that was fine and I'd leave my Jeep there so they didn't have to put it back together and then take it apart again. The new wiring harness arrived early the next day as promised and Bill called me at 10 am to let me know my Jeep was done and offered to deliver it. i picked up my Jeep a short time later, it was washed and ready to go, everything was put back together properly and all the new accessories worked as they should. I appreciate it that the service manager took the time and effort to make sure I was taken care of.

harleyrich

21 de may. de 2015

I brought my 2010 Dodge Callber in for an oil leak. They found a pan gasket leak,and fixed it within one hour. They got it done under warranty, so no cost to me..Thanks to the great crew at Hudson Chrysler, Dodge, Jeep.

moxy5

13 de may. de 2015

McKenzie in the service department is a rock star. Always friendly and helpful. Make a difference in determining where to bring the car for service when you are greeted by someone that obviously is interested in taking care of the customer. Keep it up...I'll be back.

Dave

5 de may. de 2015

My salesman was Steve from Luther Hudson, he was very friendly and helpful. I live several miles from Hudson and negotiated most of the transaction remotely. This saved me a ton of time rather than hanging at the dealership all day. Also took care of most of the paperwork remote to save me time at pick-up. They have great prices, knowledgable staff, and very friendly to work with. I'm very happy with my purchase and first experience with the dealership. Thanks, Dave

Maggie S.

4 de may. de 2015

My car dealer was Steve from Luther Hudson, he was very friendly and helpful. I was able to test drive and purchase my vehicle within 2 hours. Much better experience than I have had in the past with buying vehicles. I would highly recommend checking out Luther Hudson for your vehicle purchase. I also had a great experience with McKenzie who is a service writer. She took care of my concerns and made sure my fiance and I were treated with great customer service. I would ask for her in the future to handle my service needs. Thank you Luther Hudson for my awesome Jeep!

Mary G

23 de abr. de 2015

Great service, knowledgeable staff. We've been taking our vehicles here for 10 years and have consistently had good service. MacKenzie and Jeff are organized, detailed and keep our best interests in mind. I'd highly recommend them.

Papeaski Mukwa

11 de abr. de 2015

From start to finish the service provided was exemplary. My service advisor was very knowledgeable and when in doubt, read up on the product in question and had the answer before I left. When asked, my response would be "Hudson Chrysler" for new/used and service. In and out in the time suggested. Thank you Hudson Chrysler and "Thank You" MacKenzie.-George Andrews-

marrsman

9 de abr. de 2015

Always a great experience. Everyone is friendly and prompt. We always use this dealership for our service and oil changes. Thank you for getting us in and out in the time promised!

Robert

23 de mar. de 2015

I was very pleased with my experience at Doge in Hudson. We purchased a new Doge Journey, we love it!I was greatly please with the dealership salesperson "Kat" she was super, did a fantastic job right from the start, right up to the moment when we drove away!!Thank you so much!Bob

DodgeGrl

23 de mar. de 2015

I had calls out to 3 different dealers looking for a particular car. There were no cars available with the options I wanted in our area. I didn't have the 8-10 weeks needed to build one. Rob Hudson at Hudson Chrysler was the only salesperson who took it upon himself to locate a car for me. He found a car in a neighboring state and had it here within 1 day! He also made arrangements to have the after market work I wanted done at the dealership before I picked it up. Ps. I still haven't got a call back from for the other salespeople who said "they will let me know when they locate one or when something comes in"-Ha-Ha I also was pleased with the finance person, Bridget. My last experience buying a car at a different dealer had me waiting for hours just to do paperwork and pick-up my car! Bridget was very well-organized and didn't double-book her appointments like I've seen at other dealers. She was very prompt, easy to work with and knowledgeable in the financing dept. Overall, great experience at Hudson Chrysler.

krdishno

17 de mar. de 2015

Routine service has been done here on multiple cars for over 10 years, I have always had excellent service and fine everyone at the dealer to be friendly, honest and ethical. My most recent experience was a routine oil change, I was in and out in less than 30 minutes.

Nauglee

14 de mar. de 2015

I have purchased my cars for years they are great to work with I beleive I bought 5 cars from them and now just purchased a Chrysler 200 and love it!The service department treats you like your very special and gets the job done! I live in Woodbury and travel to Hudson for my oil changes and repair can't bet it!

yajmme

11 de mar. de 2015

Had a great experience purchasing my very first car. Everyone was very friendly and the loan process was so quick and painless. They are not a pushy dealership at all and I really appreciated that. They will be the first dealership I will consider when I am in the market for a vehicle again.

review

9 de mar. de 2015

Excellent service as always !! Quick appointment time, quick turn around. The sevice dept knows us by name and always goes above and beyound to help.

Nrais

4 de mar. de 2015

Dealership nice, the only reason I purchased was because of Steve Hartke. His experience and knowledge in the automotive industry is superior to most. The rest of these words are to fill in the minimum number of words.

hudsontrainer

3 de mar. de 2015

This is the kind of service you always hope for. Employees greet you with a smile and take the time to understand what is wrong with your vehicle and how to help. They take care of all the details and notify you of everything that is going on throughout the process along with time frame and cost estimates.

Minivanforlife

3 de feb. de 2015

I was in this morning early before work, and was greeted with excellent customer service. I love coming here for oil changes -- the waiting room is very comfortable and inviting, and sometimes I wish the service would actually take longer so I could just hang out, drink coffee and eat popcorn!! Thanks Hudson Chrysler!!!

Jerad

23 de ene. de 2015

I need some alignment work done on my Chrysler 300 and so I took it to Hudson Chrysler. They did the alignment and also found updates for my car 8 to be exact they also did they for me and was a really cool thing cause they could of just did what I asked them to but went above and beyond and found other issues I was not aware of and fixed them at a reasonable cost. :) All I have to say is thank you

FT

17 de ene. de 2015

This is probably my 20th + time here getting my oil change on both of my vehicles. Keep coming back because folks are fun to talk to and get the job done. I usually double-check work thats been done at any service shop I take my car to as everyone is human and mistakes can be made. So far at this dealership, no problems whatsoever. Drove in for service and felt like I was talking to one of my old buddies, thats how cool the folks are here. If I moved away from the area, I would probably still bring all my cars back here for service.

Dero

12 de ene. de 2015

I brought my Jeep in because of a recall notice I was sent, they walked me through the steps they would do to find and correct the problem, and took a personal interest in my visit. This is the second time I've brought my vehicle in, and I'll certainly bring it back again.

AEWarren

8 de dic. de 2014

Go see these folks, I had the best ever buying experience recently. I purchased a used car and was treated like family from the moment I entered the dealership. Absolutely no pressure, I was able to take my time and make my decision. After I made my purchase the sales and service department in my opinion are the best in the industry. If you are looking for a quality new or used car and want a GREAT buying experience go see them, I promise you will not be disappointed.

rboyd714

3 de dic. de 2014

I purchased a used car at a very fair price. I was very impressed with the sales, service and finance staff. It was the smoothest auto deal I've ever done.

crazy4yoyos1

28 de nov. de 2014

Best place to buy and get a vehicle serviced. I live in North St Paul MN and have tried other dealerships closer to home. None stack up to this one.

bruce.c.wenger

17 de nov. de 2014

I was impressed with how fast and painless the process was. I told a salesman what I was looking for. He pulled out a car that met all my requirements and warmed it up. The Finance Director, Bridget Cavalier had me approved for financing and I was out the door in my new Jeep in about an hour.

aaron.brabec

11 de nov. de 2014

Very friendly and knowledgeable. Took time to explain what's going on. They don't treat people like idiots or dumb down things for them, but they probably will if I need it. Free car wash with service, even just an oil change. Can't beat it with a stick! Hands down better than their counterpart in New Richmond.

nickylori

4 de nov. de 2014

I called and received a quote for new front brake pads and rotors and I wanted to have a fob programmed for my keyless entry. The quote was shockingly low at $180 (I checked with her about it being for brakes and rotors installed and she said "yes") for the brakes and reasonable $44 for the fob. I scheduled an AM appointment and dropped my car off at the dealership using their key drop box and marked that they call me with the estimate. No call in the AM. I called at noon to check and they hadn't looked at it yet. At 345 they call with an estimate of $400+ for the brake pads and rotors and $44 for the fob. I told them to forget it. That I was quoted $180 and I could have had them done at Tires Plus for $238. I asked them what they could do to make their price lower and they checked and called back with a $278 price. I told them to forget it and just program the fob. They "tried" to program the fob and failed and still charged me $44 for the attempt. And when I got my car back the check engine light is on when it wasn't before. A whole bunch of stupid! I called and I can bring it back again and they will check the codes to see why the light is suddenly on - Yeah me (I say sarcastically). No fob, no new brakes, no car for a day, another trip scheduled to go back there, and $44 dollars out of my wallet = a not very happy experience. I didn't even go into their beautiful lounge area and enjoy a soda and a donut or popcorn for all my troubles. Maybe my next trip in.

CaptT

20 de oct. de 2014

I have purchased and have had the work done on close to 20 vehicles from this dealer and every time have been amazed at the people that make this the best dealership period.This visit Jeff, in service, took care of my truck. He gives 150%+! I've known Jeff for close to 20 years and he always makes sure the customer is taken care of and the vehicle is repaired right the first time. They also have McKenzie, who gives 150%+ and some excellent mechanics. Thanks again for another job extremely well done!

W1082774

18 de sep. de 2014

Brought my 2001 Dodge Dakota in for an oil change and rotation. I was checked in quickly and work began on my truck as I hung around in a very comfortable environment (read a book and took some notes in the showroom; the accountant gave me some paper for my notes). Got a phone call from the service staff relative to two other service suggestions, which I gladly accepted. This dealership staff has always been exceptional.

wendy.riester

29 de jul. de 2014

Our sales rep was not very appreciative with us buying a truck thru him. I would not recommend him due to his behavior! Tried to tell us we wanted a different color and was almost argumentative thru the entire process. Extreme lack of communication, meaning we did not feel he listened to us at all!

F.G.DIMIAN

29 de may. de 2014

I MUST SAY I HAVE ALWAYS WONDERFUL EXPERIENCE WITH THE SERVICE DAPARTMENT.THEY ARE VERY HIGHLY PROFESSIONAL WITH HIGH INTEGRITY. THEY ARE GREAT ASSETS TO YOUR COMPANY.BEST WISHES AND HIGH REGARDS TO THEM.

rjstaebell

20 de may. de 2014

As usual, Everyone make's a service visit a very nice experience. Everyone is very knowledgeable, professional and reliable.Prices quoted are always accurate or less than quote. The entire dealership is always clean and neat.Bob Staebell

capttef

16 de may. de 2014

MacKenzie combined with the extremely skilled mechanics make one hell of a great team. Thorough work with daily updates, can't get any better than this. Terry

customer014

1 de may. de 2014

My wife and I both purchased new vehicles in early 2014 from Luther Hudson Chrysler. The salesperson Joe A. was a consummate professional and addressed our every need. Bridget in finance was very knowledgeable and made completing the paperwork very painless. I highly recommend you visit Luther Hudson Chrysler for your next vehicle purchase.

reggie952

28 de abr. de 2014

Could not have been better. From booking to the service all was good. The car wash was a great surprise. I also loved the free soda.

JamesMatheson

25 de abr. de 2014

The service staff always provide excellent help and information. Throughout the day I am updated on how the repairs are going. I trust the service center to make sure the work gets done right the first time.

dw99

29 de mar. de 2014

Excellent car shopping experience all around. No games and very knowledgeable about the vehicles and options. The showroom was well maintained and we were greeted immediately upon entry instead of having to wait around as can often happen at other places.

mikeandlynn

28 de mar. de 2014

I brought my new (used) car just purchased at another dealership in this chain for post sale service. They coordinated warranty coverage with the selling dealership and got everything fixed very quickly. Service and warranty coverage were friendly and seamless.Thanks TeamMike

Kathyno4

7 de mar. de 2014

I have been coming here for years; at one time our family owned five jeeps which were serviced here with the best service. I have worked with Jeff for years. On this past visit, my car was diagnosed and repaired promptly. Jeff kept me informed, and called me as soon as it was ready. I will continue coming to this dealer for all of our needs.

amorelkr

6 de mar. de 2014

The staff who helped me were friendly and efficient. The shuttle to my workplace is greatly appreciated and the pick up was on time. I appreciate their workmanship.

ian_mapp

20 de feb. de 2014

Excellent Service. The service department is always fair, friendly, reasonably priced, and prompt. Most people shy away from getting service at a dealership, but in this case, they would truly be missing out.

cgheidbrink

11 de feb. de 2014

Kat our sales person was great as well as Bridget in financing. Both were very pleasant and professional! I will recommend this dealership to anyone I know who is looking for a new vehicle.

Yvonne63

19 de ene. de 2014

They are always friendly, excellent service.. The purchasing experience was overall good. Follow up service had always been extraordinary. Always greeted with a hello and smile

gtschultz1965

18 de ene. de 2014

They were fast and friendly and appeared competitive. They did a great job of getting us in and out quickly on buying our 'new' used car. Thanks Kat.

sfl500

17 de dic. de 2013

I have had my van in twice for an issue with the heat not working and anti-freeze was low. I have spent over $1300 in repairs and I have to take it back because it is still not fixed. I would think that the second visit should have been enought to get it fixed. I can only assume they didn't drive it to see if the heat was working or they would have noticed it still had a problem. I am frustrated that I have to take time for a third visit as well as the money it has cost me to fix my problem.

stofferahn

2 de dic. de 2013

All of the employee's were very friendly and informative, quick to answer any question with a detailed explanation. Once they had all of the information it took very little time for the paperwork to be processed and I was out of the dealership quicker than I had anticipated.

koebl7

5 de nov. de 2013

I not have an appointment but decided to try and see if they could repair a tire, which was filled with liquid tire GOOP. They took the tire right away and called me just a few hours later to say that they had found the source of the problem and repaired it. This was all included in a single low price of $28. When I came to pick up the tire they also put it back onto the vehicle for me, (even though I hadn't scheduled that in) without charging extra while I sat in the comfortable waiting room. My kids and I always love this part because there is always fresh popcorn and an actual soda fountain (besides other things)! Another surprise came when we saw our sparkly clean car being driven out of the carwash.Hudson Chysler is always a class act!

bharrold

25 de sep. de 2013

Experience began with setting my service appointment on their website. Website is very easy to set up an account and set an appointment date. Drove into the main bay and greeted by smiling blond lady, I believe her name is Mckenzie. She provided the paperwork in a rapid fashion and I was out the door. By the time I arrived back home, I had a phone message from her advising I should change my air filter also. I called her and authorized it and she said my truck would be finished in a 1/2 hour. I went back and found my truck freshly washed in the parking lot. I paid my very reasonable bill to a smiling lady and I was on my way home. Excellent service all around.

daulton

27 de ago. de 2013

Scheduled for a 7:15 oil change and a tire rotation. Normally about an hour and half appt. at any dealership. I phone in at 12:30 asking if my car was done. Jeff's response was "no, we had a lube tech call in sick today so we are behind. We'll get to it shortly". I called again at 2:45 asking if the car was done. Again Jeff says, "we had 2 lube techs call in sick and another guy did not show, we'll get to it as soon as we can".At 3:15 he calls and says it's ready for pick up.7 hours and 45 minutes later it's done. His story got worse with each phone call. Not once did he or anyone else for that matter call to say we are short handed today and it may take longer than expected, would like to leave it anyway or do you need the vehicle sooner today. Very poor customer service. This dealership is notorious for long waits and finding everything under the hood that needs to be worked on when you bring your car in. Had I not bought the extended warranty at this dealership when we bought our van, I would not use this place. Lived here 13 years and the reputation continues to be terrible among people here in Hudson.

marywieser

5 de mar. de 2013

The service staff is always very friendly. Even the ones not waiting on me called me by name and helped yo get me out of there as fast as they can. Mackenzie is always very nice to work with.

mpevan

4 de mar. de 2013

I have now bought two vehicles from Luther Hudson Chrysler Dodge Jeep RAM and each experience has been nothing short of great. Wonderful sales staff, always willing to help and give you the best deal they can. In addition to the two purchases we have had our vehicles serviced at Luther Hudson Chrysler Dodge Jeep RAM for the past several years. The service staff is remarkable, never a bad experience. They go out of their to assist you in any way they can, vehicle pickup, dropoff, etc. This dealership comes highly recommended by me and you will not be disappointed.

bburr

14 de feb. de 2013

It was by far the easiest car buy I have ever done. I was able to get evrything I needed to get done in a few hours and drove home in my (almost) new van.

glemay

9 de feb. de 2013

I was able to get an appointment with one day notice, they had the parts on hand for the complete 60,000 mile service and they were able to get me in and out very quickly.

pattrepp

1 de feb. de 2013

Easy to make an appt with them. Email confirmation of the appt and then a reminder email the day prior to the appt. Allana was courteus, concerned about the problem I was having, got my Jeep in with a mechanic and promptly told me what the issue was. She estimated both cost and timing to fix it, confirmed the part needed was already in-house. I waited in their service area - very comfortable, free coffee/soda, free Wi-Fi, desks to work on. The work was completed quickly and my Jeep is running great again!

kate0516

14 de nov. de 2012

I really enjoyed my buying experience. They were honest, nice people and didn't try to push me to buy extra things I didn't need. I would definately buy another vehicle from them and recommend them to anyone.

Codytoo

13 de nov. de 2012

They get the job done. The service techs are friendly and make you feel welcome. Keep up the awesome service. They always go the extra step to make sure they get it right.

Lelebell

8 de nov. de 2012

My experience with the team at Luther Hudson was wonderful! Very personable and not pushy at all. I had the time I needed to think about my decision and I truly value their non-salesy approach. I would highly recommend working with the team at Luther Hudson!

officer273

24 de oct. de 2012

These guys are great. The check-in process is a breeze and they remember who you are. The mechanics are knowledgeable and will take time to explain things to you. They are not out to gouge you just because the owners manual says A part should be replaced. They tell you what is wrong , what is going to need to be repaired in the future, and let you make the decision. They don't use underhanded shady sales techniques to perform service on your vehicle it does not need. I have all my service work done with these guys and appreciate the relationships we have developed .

tracy19

9 de oct. de 2012

I have been more than welcomed to this dealership. Very friendly staff and not pushy -Thank you. Highly recomended. Am looking forward to buy another car from Luther's

busboys

16 de sep. de 2012

Joe was so nice and understanding of our needs for a used vehicle. He put us in just the car we wanted and we LOVE it!

szimmerman31572

13 de ago. de 2012

I took my relatively new Dodge Truck in for an oil change. It cost $115!. Service was good; staff friendly; but won't be back when an oil change costs that much.

BluesJeep

11 de ene. de 2012

Bought a 2012 Jeep Cherokee in December 2011...They were just ok. Nothing special about the car buying experience here. The process took 3 hours (and I came in knowing what vehicle I wanted), their prices were the same as their competitor's, and they had no special perks to make it an extra special buying experience. The pay off on my old vehicle was $162 short, they came after me for it and made it into quite an ordeal. After buying a new vehicle for $30,000+, I'd think they could have taken care of $162! I negotiated a remote care starter in my deal, they had to order the part and would call to schedule an install ation when ity came in. A month later I hadn't heard from them so I had to call them. When I took my vehicle in to install the remote starter. The first thing I was told was "our tech researed how to put it in it should take a couple of hours." Research?? That made me very unconfident in their abilities. After 4 hours they could not get it working and they broke a trim piece. I accepted a loaner and was told it would be done in 3 days, it took them a week! They gave me a crappy Nitro to drive. All I want is my new Grand Cherokee back!!!!!!!!! For any other services I will definately go to another dealer.

andersclaesson

3 de oct. de 2011

Large selection of carsVery nice locationGood service Easy accsesImprovment could be a more simple way to acces cars from other Luther stores through the local sales contact.

Margo1

12 de sep. de 2011

Our sales representative, Doug Dye, was great. Made us feel comfortable and wasn't pushy, infact he wanted to be sure we had the best vehicle for our needs. They gave us a great price for our trade-in. Very friendly and knowledgable group all around.

to68mmy

8 de sep. de 2011

My used car trade and used car purchase went wonderfully. I did not feel presured by my sales person ( Ron Hudson ) at all. Which is refreshing because I had been to two other dealerships and it felt like I was in a pressure cooker. Even the finance person was very nice. I had a great experince and I will repeat business again.

mitten1

30 de jun. de 2011

The staff was very friendly. My experience was great. They answered all my questions with knowledge and courtesy. Very impressive. I would definitely recommend this dealership to my aquaintances. Thanks

arlbe

6 de jun. de 2011

Have not had a problem with the service dept yet, Been having two vehicles serviced here since the franchise was lost at the dealer i purchased them from, see no reason to return at this point. most recent service was for regular oil change and intermittent turn signal. learned water pump was leaking also. service rep said would check for any recall notices and repair if necessary. went home with a loaner, next afternoon van was ready, lots of work done, and extended service plan covered all repairs less deductible.Great service.

Janny Lee

28 de may. de 2011

I was at ease the minute I walked into the dealership & met Scott (we had talked by phone earlier when Scott responded to my email query). He was respectful and really knew the details about the Town & Country van. The van had most of the features I had on the vehicle I was trading in so it made my decision easy to buy the van. I didn't feel pressure to buy the van and wasn't given any fancy "sales pitch" as I had experienced earlier at other car dealerships (NOT LUTHER!!). I like driving the van. I was disappointed, although not a big deal, at not having the push button start feature on the van. It's a neat feature and would be easier than having to start the car with a key (I know -- what a diva, huh?)

mitten1

18 de abr. de 2011

We were very impressed with the way we were treated at the dealership. Rob was very pleasant to work sith. I had my 2 year old grandson with and he treated the both of us as though we were friends. He was very knowlegable to all the questions I had for him. Bridget in finance was also very kind and helpful. Iknow they stayed after to help us as my wife was working late. They were so understanding. Definitely a good experience.

Teresa Ducheneaux

4 de abr. de 2011

I had a wonderful experiance buying my Jeep, I hate buying a new car, because it takes sooo long waiting on paper work, not here, the profeesional staff had my paperwork ready when I walked in, my car had been washed a looked beautiful. I was in and out with my car in a hour. It did have to bought back in for a repair, the service department, was their ready to work on the car, I wasn't able to wait, so they let me use a loaner, a beautiful mini van, not some old used car. They bought my loaner right in and I was out and back to work in an hour. When I picked up my car the next day my car was ready and washed. Everything was fixed and the car had been washed, looked over and a progress report was given to me. They could have taken longer with my car, because the waiting room was so nice, they had popcorn and the hot dogs were being cooked for lunch for whoever was waiting. That was over and beyond what any dealership would have to do. I feel very safe that I have such a great dealership and service department behind my car.

EMaloney

23 de mar. de 2011

Feeling a little disappointed. My experience with the dealership was overall good. The salesperson Rob was very nice. Bridget in Finance was very kind and helpful and went above and beyond for us. The service dept is staffed with very friendly people, they seem very knowledgable and helpful too. I really had high hopes so it was a bit of a let down when I discovered that the 30 day warranty that the webpage boasts covers just about everything, is not actually true. There were two things wrong with my vehicle when I purchased it that they were unwilling to replace/fix for me. I discovered these in the first week of ownership. My Advice to anyone looking to purchase used to really go over the car well, take notes and get all needed repairs put in writing before signing anything. This is probably true of all dealerships. I wish I had been more thorough because the repairs are going to cost me $700. I can live with a broken mirror cover but I'd really like to have my climate controls light up in the dark- and these are things that didn't just happen the vehicle came into the dealerships with these problems.So I guess I'm S.O.L. but I learned now for the next vehicle we purchase. I do wish that dealerships were required to point out known defects to you when you make an "as is" purchase. It was a cold, windy, winter day so I didn't tap the mirror cover and notice it was hanging there all funny and broken and during the day the burnt out climate controls didn't stand out. I wish I had the opportunity to decide for myself whether these were deal breakers or not, and if they don't want to fix everything fine, but at least be upfront rather than make it a game of "find it" to see what can fall through the cracks during the signing. Doesn't seem very fair to me. Would I recommend them, sure- but just bring your notepad with you and get it all in writing.

pmaruska

5 de mar. de 2011

John was very helpful in getting me an accurate price on the repairs for my car. I have always found that hard to find. Also rob helped me get home so I could use my other car and not have to pay for a rental. The work was completed and they even washed the car for me. I have recently bought a Dodge for the first time and did not know anyone in the service department. John has made me feel comfortable and welcome there.

BeckyTuttle

9 de feb. de 2011

Joe was very helpful, suggested cars that were available in my price range, knew what I wanted and found the best car for me. Bridget looked for financing options with the best interest rates, and took care of all the paper work so i didn't need to. I really DON'T like paper work! Both were very friendly, helpful and professional!

mknelson

9 de ene. de 2011

I would recommend Luther Hudson Chrysler for service. I have been bringing my vehicles to them for service for over 8 years and their customer service and quality of service is exactly what I am looking for. While their sales staff is very good, it is the quality of their service department that keeps bringing be back.

Chasse

17 de nov. de 2010

We purchased a used car. Perfectly detailed, car looked new despite 40,000 miles (in part probably due to previous owner.) Very friendly staff. No hassles. Price was advertised less than retail KBB which was attractive. Of course, this was also final price, but reasonable based on our experience looking at similar cars.

hofy

17 de nov. de 2010

I had a great experience at this dealership. I have not purchased a new car in over 10 years so I was a litle nervous. I had done my home before going in and knew what a fair price would be for me. I was prepared to negotiate but found I didn't need to as much as I thought. Everyone on the sales team was great to deal with.

Bob Carlson

15 de nov. de 2010

Sorry I cannot remember the service manager's name. She was friendly and helpful when I made the appointment and when the work was performed. I always enjoy bringing my vehicles here for service. This car is a Jaguar, but they treat it like a new Chrysler product.

huskynorsky

3 de jul. de 2010

These folks were not willing to budge AT ALL on their asking price, even though I brought averages of prices within a 100 mile radius showing they were asking more than the going rate, and they offered me 2/3 (yes, 2/3!) of what I was offered CASH value for my trade at other dealerships (regardless of what I wanted to buy). All I received on my way out the door was snide, smart-ass comments about how great their truck was, how lousy mine was and how I wouldn't fine a better deal anywhere. I won't be returning to this dealership EVER.