luvncstate

29 de oct. de 2016

I'm not sure whether it's my personality that draws the people that work at Hudson Honda to be so friendly but each and every time I've been there for any reason, or had reason to call, they are the friendliest, patient, most helpful people I have ever dealt with! Cairo was my salesman and he was kind, patient, knowledgeable, considerate, and not pushy for anything, He went above and beyond to help. Yirko was a great help in explaining all the financing issues I had and at no time did I not believe I was going to NOT get financed. It was to the point, understandable and I was given options and they were patient on decisions. These people feel like family. Jose Martinez was the finisher of our loan process and he was great as well. The whole process at Hudson Honda is inexplicably the best place to buy a car. EVERY dealership should be patterned out of Hudson Honda. Thank you for another great experience! (PS..if Henry M. Is there, he will entertain you with his funny personality.)

MiguelP

28 de oct. de 2016

My name is Miguel, I went car shopping not too long ago. I had a great experience. Great sales service from Cyle as well. Walked out of there with a new car thanks to the help from Cyle.

Haddabeh96

26 de oct. de 2016

My name is Haddabeh, Cyle was the best guy that helped me with my car buying and helped me with all my questions and got me to get the right car for me

Sofia321

25 de oct. de 2016

Amazing this dealership was a great place to buy a car they helped with everything and anything I needed . They were also very quick with the purchase of my vehicle

txie

19 de oct. de 2016

I stopped by Hudson Honda last week to see if I can lease a Civic Coupe. I met Cyle there and he had been very helpful and patient. He explained all the detail clearly and gave me all the information I needed. We also had a test drive, during which he took his time explained every feature in the car for me.The next week we went through the trade in process of my used car. The car had a lot of issues but Cyle was able to keep me updated during the whole process and being very supportive.I really enjoyed the experience and I would definitely do business with Cyle again next time.

margo123

16 de oct. de 2016

Awesome experience buying a used car! My salesman Cyle Alsonso was helpful and efficient. After having visited many other dealerships only to experience the advertised low car bait and switch tactic I was pleasantly surprised with the excellent communication with the internet manager Tim as well as with the my salesman Cyle. Hudson Honda also made accommodations for me to be able to take the car to an outside independant mechanic to have the care inspected. The car checked checked out with only a few recommendations of repair. Hudson Honda was kind enough to fix a few of these minor items before purchase. Parking is a challenge at this dealership but the whole staff made the process easy. Vlad the General Manager runs a great dealership. Thanks I'll be sure to check back if I ever need another car!

Lluciano19

12 de oct. de 2016

First time leasing a car from Cyle and Ellis would recommend anyone to see these guys! They were great and helpful is many ways... more than happy with my experience here !

Jennifer Pujols

8 de oct. de 2016

The most patient man I have ever met! Didn't take his smile off his face. Joshua was the first one to greet me. Came in to only ask for prices and with his explanations so clear I ended up buying the car. Would recommend anyone but specifically to Joshua! You can't miss him his positive and welcoming vibes sits right by the door of the enterance !

prdelriojr48

2 de oct. de 2016

Since I started dealing with Hudson Honda of West New York my experience throughout the years has been better and better. The entire personnel has been excellent and year after year doing what there is to be done, they keep improving the quality of service to the customer by making you fill like part of a big family. Mr. Henry Mercado is my friend, but besides been my friend, I can assure you that you could name him the best salesperson in the entire world. A talented young man giving his best to accommodate in whichever possible way he can, whatever is needed to make a customer satisfied.

Kapuganty

30 de sep. de 2016

As a first time car buyer, we were a bit skeptical with our car purchase. After making the necessary appointment, Cyle Alonso was assigned to us. Right from the test drive till the very end, Cyle was very helpful. We have rated the price as "4 stars" as Hudson Honda was definitely not the cheapest. However, the convenience of the location and the effort put in by Cyle helped close the deal. We would definitely recommend Hudson Honda; especially Cyle for any of your car purchases.

Andres F Criollo

30 de sep. de 2016

Cycle Alonso was my sales person. Great personality. Walked in with a question ,ended up buying a 2016 odyssey from him thanks a lot my kids and wife love the car. Best salesmen

Luis Reyes

30 de sep. de 2016

Well knowledge sale rep and great deals and prices that you cant say no to. I am very happy with my purchase of the 2017 accord sedan EXL

Elbombo752002

30 de sep. de 2016

Joshua Rodriguez made verything so easy for me,you helped me to get the car I really wanted,you were so professional,after getting my car I have gone back to the dealer for diferent things and you are so willing to help,thank you very much Joshua God Bless you and your family.

Joe83

30 de sep. de 2016

I had the pleasure to talk to Joshua Rodriguez who did a great job in showing me the car I was planning to buy, test drive it, and facilitated the paperwork for me.I highly recommend Hudson Honda, and Josh as your salesperson

Tanvir

29 de sep. de 2016

I visited couple of dealership before I made my mind to dealership I should go with,Hudson Honda gave me the best price ,very friendly stuff ,good collection. Other dealers didn't want to help me out to get out early for my previous lease but Hudson Honda took care of my last two payments and helped me with my new van because of big family it was hard to accommodate all my family members in one car.

gisettemorel

29 de sep. de 2016

this has been the very best car buying experience. my sales girl Wanda Gonzalez is simply amazing. no pressure great conversation about the car and the purchasing options. I would definitely recommended Wanda and Hudson Honda to all family n friends..

Eddie

29 de sep. de 2016

The salesman Cyle Alonso was very knowledgeable. He went the extra mile to help my mother and answered any questions we had. He was very friendly, professional, and well mannered. I 'ld recommend him to anyone searching for a Honda.

JR

29 de sep. de 2016

I highly recommend Cyle Alonso. He was very professional, knowledgeable and answered al my questions. He got me exactly what I needed. He was awesome!

Ernesto Severino

28 de sep. de 2016

Because they explain everything to me and im was satisfied with this car than the first one. Then Henry mercado explain wha can i do and help me get this new car.tank you Hudson honda for my new car.

Johnny boy

28 de sep. de 2016

Starting from Julio Bulnes ,the Seles associate, to the finance manager , the experience was awesome! I walked away with my new 2017 Honda Ridgeline and I'm very happy with it. I can honestly say that employees at Hudson Honda are truly there to help get the right price and APR . I've been to other dealers but , none can beat the awesomeness of Hudson Honda! Great job Julio!!!!

angeljimenez

28 de sep. de 2016

Hudson Honda will listen to your requirements and will not try to sell you anything you do not need or want. That was important to us and Cairo Lopez delivered. Was the dealership perfect? Of course not, nothing is ever perfect; however, go there, tell them what you want and I'm sure you'll get it.

Federico GOMEZ

28 de sep. de 2016

Wanda and Carmen surpassed our expectations, very friendly and guide us through the purchase process which in deed was very quick. We expected to try some cars and arrived at 3 pm; at night we arrived home in our new Honda CRV.

Ap1121

28 de sep. de 2016

I had an awesome experience with cyle one of the salesman from hudson honda i cane into the dealer on a thursday with a question on getting a trade vaule for my old car i liked the numbers and then came back on friday with my dad and bought a 2013 honda civic i love the car and i left the dealer happy cyle is an awesome salesman and i would likely recommend the dealer and cyle as well

Darrion71

23 de sep. de 2016

I bought a brand new Honda Civic don't think it would've been possible with the help of Clye Alonzo he showed the utmost professionalism and class , he explained everything in detailed and was very honest and upfront, he worked with my budget and was able to give me an amazing deal you're the best Clye thank you

moustapha7

20 de sep. de 2016

Great dealer. My sales guy Jesus Tarazona helped me out a lot and got me in the car I really wanted to drive. I am very satisfied.

Alexander Pichardo raposo

17 de sep. de 2016

Happy to have an efficient, professional salesperson"Cyle alonso was a delight to work with. he is very efficient and quick to take care of business which is appreciated. Him pleasant personality, efficient manner and professionalism is what made my interaction with him enjoyable. Would highly recommend her to anyone and support her future success with Honda. he will go a long way.

Valerie1974

14 de sep. de 2016

Hudson Honda is the best dealership I've EVER dealt with. My salesman Victor Torres is top-notch!! Along w his entire staff, mainly Wanda and Anthony!!! It was a pleasure meeting the general manager Vlad as well!! I highly recommend Hudson Honda and can't wait to enjoy my 2016 Honda Pilot!!!

Vargas Leonel

1 de sep. de 2016

Just got anther Honda. after numerous amount of years buying Hondas cars from other dealers. A friend of mine referred me to this place Hudson Honda in West New York New Jersey. Living in Queens NY it looked like it was a little hard for me to get there, but it was not. I got there I received a professional treatment, I Love the personal attention and the commitment to make a pleasant experience for me. Julio my salesman and Managers Brian and Elis. Great guys.

CynthiaV

31 de ago. de 2016

John Colarte was extremely professional and helpful on our visits to Hudson Honda. He offered to go get us the car we needed from their other lot in 10 minutes on the first night we came in but we weren't in a rush so we came back the following evening. As promised, he had the car ready to go the next night. On the test drive he gave us a lot of information on our car, tips of how to work buttons, etc. He was down-to-earth and friendly without being over-bearing. We are very happy with the experience and our new car. Anthony Lazo was also very frank with us during the approval process and made us feel very comfortable making such a big investment.

Lynn R

30 de ago. de 2016

My afternoon today was spent with Cyle Alonso of Hudson Honda. This is my second Honda purchase through this dealership. Cyle is exceptional with his pleasant easy going attitude. He is very well informed with Honda products as well as many other models of cars on the market.He answered all of my questions as well as explained items on the CRV that I was not familiar with.I highly recommend Hudson Honda and Cyle Alonso. I am now the owner of a Honda CRV in the color along with the options that I requested.

Jarel Hernandez

30 de ago. de 2016

This is my second purchase with Henry at hudson honda. Both times he has been great! He listens to the costumers needs and is never pushie. He helped me not only with the vehicle purchase but went above and beyond to help me with insurance as well. He helped me with every detail including helping me set up hands-free link. He is by far the best.

hartlee33

29 de ago. de 2016

I live in Queens and made the trip to Hudson Honda with zero expectations. I always do my research on dealerships when I am making a big purchase. EVERY business has there nay sayers but I base my opinions based on experiences. My experience was great! I test drove the 2016 Honda Accord EX and was its smooth comfy ride made me buy it! Mike (Michael) Tejada explained all the features of the car and was accessible when i had questions. When I went back to purchase the car, I walked in the show room and before I could find Yirko Salgado said Mike Mr. Hartley is here to see you. I thought that was impressive. At last but not least thank you to one of the managers, Bruce! Class act.

The Man

25 de ago. de 2016

I bought a vehicle from Hudson Honda and I spoke to cyle alonso, the man knew his stuff, he was caring and worked his xxx off to get the deal made. Listen people go see Cyle and you will walk out of that dealership with the car that you want!

Hyoeun Kim

25 de ago. de 2016

I had an appointment with other dealer shop but I stopped by Hudson Honda nearby my condo and I met Cyle there.He was very friendly and kind and explained everything not only what I wanted to know but also what I have to know.I was able to feel that I can trust him so I returned my car and brought new one.if some is looking for a dealer,i highly recommend Cyle.

Erika

21 de ago. de 2016

I went to renew a lease and get a brand new model. Overall it was a wonderful experience. Our salesperson Cyle Alonso was so helpful! He answered any and all of our questions that we had. He thoroughly explained everything to us and really took his time going through the process. He follows up to make sure everything is going well and made the experience super easy!

Carolina

20 de ago. de 2016

I am very satisfied with the service provided. Carmen and Wanda were very helpful and attentive! thank you for everything. God bless you, looking forward to enjoying my new vehicle!

Avarelabrs

20 de ago. de 2016

I came in looking for a new car to purchase i met Manny really great guy, help me out with my new car and got helped me out with really good numbers. He has excellent customer service is i have to rate him from 1-10 ill give him an 11

Kcordova33

18 de ago. de 2016

I walked in with my trade and in less than an hour i was able to get a great deal without having to wait here for hours!!! Both Yirko and Manny were able to help me and get at the monthly payments i wanted!!! I would recommmed everyone to come to Hudson Honda!

Katherine Cordova

18 de ago. de 2016

This process was Amazing!! I have been to many dealerships and Hudson Honda has been the best yet! Both Yirko and Manuel Tejeda did an amazing job! Would recommend it to anyone!

Honduras13

17 de ago. de 2016

They offered a great service, they gave me a good deal. It's a friendly Environment, they gave me my car in less then 2 hours

Jaylopez1357

15 de ago. de 2016

I would recommend this dealership to everyone!!! Had the best experience I've ever had at a dealer. I would like to thank Anthony Lazo also Cyle Alonso for giving me such a fast, professional and extraordinary experience at Hudson Honda...You guys make a great team and I will be back for another purchase!!!

Louie14th

12 de ago. de 2016

Very professional & on point had me in & out of there with no hassle definitely would recommend to friends & family if there looking to get a new car!

vivi

9 de ago. de 2016

Sales representative Cairo was very nice, and the vehicle transaction was easy and fast, I am very please with my new CRV 2016! thank you so much

Catracho

9 de ago. de 2016

I had a great experience because of Joshua Rodriguez. He was very professional, knowledgeable, and made me feel very comfortable on my purchase. final choice and spoke about the difference in buying and leasing. I will highly recommend Joshua Rodriguez to my family and friends for future purchases.

Happy New Minivan Owner

31 de jul. de 2016

Top notch sales team did their best to get me the vehicle I wanted and were very professional and a real pleasure to deal with (from Julio Bulnes on the sales team, to the manager on duty who took the time to explain some of the details of our deal, even to the inventory manager)...I got a great deal on a new Odyssey EX-L. Would recommend this great team

Yeurydiaz

26 de jul. de 2016

one of my best experience was buying my new Honda car with the help of my boys Cyle Lonzo and Anthony lazo. They did their best. They are respectful and work hard for us.

paulyG

25 de jul. de 2016

I had an excellent customer service experience having Cyle Alonso as salesman, he goes the extra mile to make sure you needs are met, answering every single question or doubt, (you as a customer might be wondering or thinking) with patience to make sure you exit the car dealership driving with a smile on your face. I highly recommend Cyle Alonso for any future visit you might be planning to Hudson Honda of West New York NJ.

Michael Stahl

25 de jul. de 2016

I had a great experience with Cyle Alonso they should make him the number #1 salesman for this dealership he is very respectable and helps you in every way possible and he's very patient : )

Linat

25 de jul. de 2016

returned my lease vehicle and got a brand new Sexy Civic. The process and customer service was great and Manuel Tejada made sure everything went smooth and worked with my budget and my needs .... Keep up the great work Manuel

KimS60067

23 de jul. de 2016

Josh Rodriguez helped me in buying my 2016 Civic which went nice and smooth.. Just the way the car rides!! Josh was great - very helpful and professional... Josh was also very patient -n- took the time to show me all that I needed to know about my new Honda Civic. The car is as great as he said it would be.....Thanks Josh,Kim Sposato

Yvette Thalman

23 de jul. de 2016

Most women fear going to a dealer to purchase a car alone.... here that is not a worry. I dealt with Mr. Anthony Lazo in finance and had the pleasure of having two wonderful sales people. I was assisted by Mr. David Hidalgo and by Mr. Cyle Alonso. Three men.... they were professional and very honest. It was refreshing because most places try and take advantage of a female here I feel as though they did much more for me to protect me and my purchase. I got a GREAT deal and a very sound car thanks to their efforts. They checked at least 12 different used cars for me to give me options so that I would find something I truly like. NOT what they wanted to push. I can not say enough what a truly wonderful experience it was to deal with these gentlemen and this dealer ship. I went in a stranger and came out not only with a great car but an extended family!THANK YOU!!! IT WAS A SUCH A PLEASURE MEETING ALL OF YOU. (And yes I consider you all like new additions to my family.) 7/23/2016

Katherine Arredondo

23 de jul. de 2016

Everything was great, Cairo was a great help even tho the process took a little long it was worth it. I would gladly recommend this dealership to one of my friends.

Grisel A Vina

22 de jul. de 2016

I had a wonderful experience at such dealership. The moment I walked in I was greeted, never felt pressured. I felt at home. My sales person Julio was amazing from start to finish. He explained with great detail the process, I never felt stressed or overwhelmed. It was a breeze, from choosing the car that fit my needs to my options as far as financing. He also took time to sit and explain every feature my car is equipped with. I was able to drive away with a 2016 Civic which I love. The staff from upper management to sales was friendly and very attentive. They made sure I felt at ease with the buying experience.. I highly recommend Hudson Honda! Make sure to ask for Julio! He's not just a sales person trying to make a sale, he truly cares for his customers , and goes above and beyond.Thank You Hudson Honda! You have a customer in me for life!!!!

Trmedina1

22 de jul. de 2016

I had a great experience..no problems no struggles. Straight forward negotiations, dod not waste my time....I would definitely go back there, and recommend Henry to all my friends. Really nice guy.

dschiang

18 de jul. de 2016

I had a great experience because of Joshua Rodriguez. He was very professional, knowledgeable, and made me feel very comfortable on my purchase. We looked at different vehicles before my final choice and spoke about the difference in buying and leasing. I will highly recommend Joshua Rodriguez to my family and friends for future purchases.

AlexanderKanevsky

15 de jul. de 2016

My experience at Hudson Honda was terrific from start to finish. I was greeted as soon as I walked in and we got right down to business. Josh was a great sales rep and took me through everything I asked for and even out for a test drive with the Honda CR-V that I ended up leasing. Josh helped me move all my stuff from my old car to the new and helped me set up the bluetooth in the new car as well. Can't say enough good stuff about Josh and the entire Hudson Honda team!

daniel

15 de jul. de 2016

I went to this place for an oil change and to a check out for any problem's .. So I decide to leave my car. And said they will call me that was at 12 pm.. By 5.30 no body call me so I went to the dealership on my way I call Hudson honda.. And the guy wants me to leave my car until next day..for a check out but he said the oil change was done ... I said no I need my car and I was on my way..I arrived at Hudson Honda at 530pm my car was parked at the same spot I left it.. No work was done to my car .. This guy lie to me .. They had my car o 5 hours and no work was done to my vehicle....so unprofessional.. They waste my time.. People don't waste your time for service in Hudson Honda ..they don't deserve any starts.. They should be out of business

Dan G.

14 de jul. de 2016

My recent experience at Hudson Honda was a great one. We dealt with David Hidalgo who was very kind, very informative, and willing to do everything he could to help us! A very nice guy who we would reccomend highly.

Killer88

13 de jul. de 2016

Joshua Rodriguez was my dealer and it was amazing. He told me everything about my civic 16 and I loved the car. If you want a honda car I would rec command Joshua Rodriguez he is good at his work. 5 stars

chrisglaser

13 de jul. de 2016

Before coming in to the Hudson Honda Dealer, I was a bit nervous on change and wasn't really ready to take on a brand new car. As I entered the dealership, Joshua approached me the most welcoming manner I can ever remember. We conversed with great conversations about the car and what the dealership had to offer. Very genuine character who was open with a great attitude about his job. He made the change for me into a new car the greatest feeling ever. Not only is it a salesman's goal to make a sale, but to continue that relationship beyond. He has reached out to me and checked up on me which was very much appreciated. On my next future car deal, Joshua is my guy. I am beyond satisfied with the service Hudson Honda has provided me. Thank You For my beautiful Honda Civic!

edddie79

12 de jul. de 2016

Cyle Alonso is one of the kind sales rep. he made my day easy and confortable hassle free. i would recommended him 10 plus. I would recomend him to my friends and family

Allicat710

11 de jul. de 2016

Joshua from Hudson Honda was truly the best. He went above and beyond to make sure we received the car we wanted at the price we wanted to pay. He was a professional, courteous and just a class act. We love our 2016 civic and probably would not have leased it if it weren't for him.

Elsieg93

11 de jul. de 2016

Me and my fiance were super nervous and anxious on getting our first car. The moment we walked through the doors we felt a welcoming atmosphere. We were paired with Cairo Lopez one of the Sales Rep and he was very pleasent and patient and he made me and my fiance feel at home. He answered all of our questions and concerns and he made sure we felt comfortable. Comfortable enough that we ended leaving with our beautiful 2016 Honda Civic Lx ! Then we we met Anthony and he was awesome as well ! Great great customer service by both gentleman! I just want to thank them so much for the help and how great their customer service was today . Exceptional job ! Thank you again me and my fiance are in love with our car and we appreciated all the help that was given to us today ! Keep up the great work

Bill Carroll

9 de jul. de 2016

After visiting many dealerships, I met Joshua Rodriguez of Hudson Honda. He was kind, friendly and PROFESSIONAL! He made the experience of leasing very pleasant. Josh is a sincere businessman and was the reason I made the deal. I will recommend that my friends see Josh for their auto needs.

Ams13102

9 de jul. de 2016

Great group of employees,made the buying experience easy and fast ,2nd time purchasing a vehicle from this dealer,highly recommended.Salesman Joshua Rodriguez was a pleasure to deal with.

Samirkhalil

8 de jul. de 2016

My experience was amazing from start to finish Lamont made my experience leasing my first car so easy he treated me as if I was his friend. I will recommend this dealership to all my friends and family and would love Lamont to help them as he did me he's amazing what an asset he is to your dealership

Mikerev1

6 de jul. de 2016

I was helped by cairo lopez in the best professional and freindly way possible. I will be going back soon to buy my car with him!!!

Angelag

5 de jul. de 2016

If you need a salesman who you can trust and will take care of you, John is your guy. John was knowledgeable, professional, and extremely helpful. If you have any concerns he will guide you through it every step. Thank you John.!!!

Leilah 1123

3 de jul. de 2016

Great experience .. my sales representative was very efficient. . Manuel Tejada nice guy. Thanks a lot to everyone. Great team they have at hudson honda west new york.

Jessie11

2 de jul. de 2016

I loved the attention of Wanda. She help us to select the perfect car to My son. 2016 Honda civic coupe. Hudson Honda is like My family. Very satisfied.

dustin4321

1 de jul. de 2016

Great, friendly, helpful and knowledgeable sales person. I will highly recommend John and Hudson Honda to friends and family who need to purchase a car.

Micro48

30 de jun. de 2016

In the market for a new/used car as well as selling my old car. I was assisted by cyle alonzo. He was very informative and gave me all the options for my deal. I recomend checking out the dealership and ask for cyle in the future

Dave g

30 de jun. de 2016

Hey guys my name is David g i went in last week wasn't shure if Honda was the right choice. I have to say this I didn't know Honda was so up to par with there technology.i was impressed with how you connect your smart phone or tablet and as they sync automatically your car screen turns into your phone. What a feature. And I just like to say thanks to Kyle Alonso for his expertise

Raphael

29 de jun. de 2016

This review is for a new leased civic sedan with sales consultant David Hidalgo and manager Paco. I recommend them for a number of reasons. They were very helpful over the phone when I was doing research and not afraid comment on high level numbers I had (thanks Claudia!). During my visit they had the car ready for me to test drive and explained all of the features. Throughout the whole process, including deal making, they were not high pressure. They listened to me and addressed my questions. On short, I felt respected and treated fairly.

Wendy Esparza

29 de jun. de 2016

Im completely satisfied with my buying experience with David Hidalgo. Im very happy with my Honda Civic, he make sure that I got exactly what we wanted. He was very patient with me and never felt pressured to buy.I have recommend David Hidalgo to everyone that I know wanting to buy a car and I will definitely buy from him again when looking to make another purchase.

KCornelio81

27 de jun. de 2016

I give Cyle Alonso at Hudson Honda of West New York 5 stars! Cyle was friendly, professional, and proactive. He understood what I was interested in and worked to make sure I drove off with exactly what I wanted. Cyle stayed involved throughout my car shopping process, he followed up with me continuously, and made sure I remained interested and enthusiastic about the 2016 Honda HRV! What can be a tense, stressful, and frustrating experience was actually a smooth, easy process thanks to Cyle Alonso! Hudson Honda has a great employee on their team! I will most definitely recommend Cyle Alonso to my family and friends!

Rafael Perez

25 de jun. de 2016

I was very satisfied In the way that David and Vladimir was working with me, definitely it was a pleasure for me, will recommend my friends and family.

JILLIANM

25 de jun. de 2016

GREAT OVERALL SERVICE. THE SERVICE REP GUSTAVO DID A GREAT JOB HANDLING ME FROM START TO FINISH. I WILL RECOMMEND SERVICE TO MY FRIENDS AND FAMILY. THANK YOU HUDSON HONDA!!!!

Vince Liebhart

23 de jun. de 2016

It was a pleasant experience in every sense. David was easy to reach and knowledgeable and helpful throughout. I would recommend him to any family and friends looking to buy a car.

Balbosay

22 de jun. de 2016

I worked with Cyle Alonso. He had a tremendous amount of patience while working with me and made it really easy for me to obtain the car I wanted in a short amount of time.

mlo0327

31 de may. de 2016

Just leased a new Honda HR-V. I originally went in to test drive some cars but really loved the HR-V plus they had the one I wanted, in the color I liked, with all the extras I was interested in. I had the pleasure of working with a sales representative named Michael who was really informative, not at all pushy and friendly with a positive attitude. This was my first lease so I was a little nervous and not sure about how my credit score was. He made me feel comfortable and walked me through the paperwork and entire process in a very professional manner. Once everything was approved, I worked with Anthony (in the upstairs offices) who guided me through all the leasing/warranty options available and I signed my final paperwork. He answered all my remaining questions and finished the process smoothly. All in all, I had a GREAT experience with a knowledgeable and pleasant staff. I walked out happy, excited and in my new car all in the same day!! I highly recommend them!

Richie rich

28 de may. de 2016

John is the man to see at Hudson Honda . He takes care of all your needs and gets the job done. he's patient and experienced so he knows what he's doing.whatever your situation is he'll help get you your car.highly recommend you see him at Hudson Honda. Thanks for the help and car John

FRANNCY CORNELIO

25 de may. de 2016

RONAL AND PACO WERE GREAT IN HELPING ME FINANCE A HRV EX. LOVE THE INFORMATION AND TEST DRIVE WERE EXPLAINED. STOP BY AND SEE RONAL I WILL BRING IN MY SISTER FOR HER HRV TODAY.

Anthony Onorato

14 de may. de 2016

It was a pleasure to do business with John Colarte at Hudson Honda. He was very professional, informative and helped us make the best decision for our family. We will recommend others to have him help them purchase a car.

Matthew Tumminia

30 de abr. de 2016

We traded in out Subaru Crosstrek for a Honda Odyssey. Easy and quick. Got us a great deal. Good value on the trade in. Very helpful and informative. Def recommend!

Mudrymike

27 de abr. de 2016

Received a 2016 Honda Accord Coupe EXL from these guys and i have nothing but great things to say. I got a great deal and I love the car more than my BMW. I would strongly recommend this company and will be back in June to get my next car.

Emme

25 de abr. de 2016

Mr. John Colarte was our salesman, it was my second time that my husband and I go to him. He is professional, honest, works with your budget and pleasant! He tries very hard to accommodate your needs and budget- and he is successful in doing so. I will highly recommend Hudson Honda and Mr. Colarte.

Annoyed customer!!

20 de abr. de 2016

My lease was given to me without a inspection sticker. I was issued a ticket now this dealer has been giving me a run around for 7 months and won't pay me back! I have been sent to every managers voice mail and no calls returned. I've called and was told my ticket was never in their systems. I've emailed Victor Torres a few times with attached documents of ticket. Was told twice a check will be processed. I emailed him last week to follow-up and what a surprise no response. I can't wait for this lease term to be up and take my business somewhere else.

Chichi5050

20 de abr. de 2016

Love this place, Lucia was very helpful and delightful. Everyone treated us like family. Love my new Honda civic. Thank you Hudson honda for tje good work!

Nburgos90

19 de abr. de 2016

Everyone was extremely professional and equally as inviting and friendly. I am absolutely satisfied with my new car and the services provided by Hudson Honda and would recommend their service to all. Manny was a great help in every way!

Erickson

11 de abr. de 2016

Anyone looking to buy a car go to John ColarteThis is my second Honda I purchase with Hudson Honda, and I always go to John Colarte, cause he take care of what I want, he listen to your need and he always come through with the best car obtion for your specific needs.Thanks again for all your help John, see u next time when I need another car!!!Thanks a million!!!!!

Dorothy

6 de abr. de 2016

The service was excellent. There was no pressure. It's the 2nd car we've bought there(11 yrs previously).The people are honest & extremely helpful, especially our sales person, Santiago, who we will always want to deal with and recommend in any future negotiations. He was wonderful.

cmoya1980

31 de mar. de 2016

I have never felt so comfortable buying 2 cars from Ronal Lopez at the Hudson Honda dealership he made me feel relaxed no pressure with his boss yirko salgado they both were confident with there product that they told me I will be back as I told them Im going to price shop around with different brand cars and they were right I test drove the different cars and it didnt compare to honda they both new there product and at the end I bought me aunt and she bought 2 cars too we bought 4 cars total on saturday thank you guys for the great service

kiddo9

29 de mar. de 2016

John was super helpful and went out of his way to make sure I left w the car that was right for me. Thx John! ??

james1616

29 de mar. de 2016

My husband and I went to trade in a car, Luis Nunez and Anthony Lazo treated us in a friendly and professional way.We are very happy with the trading deal.We recommend this dealer for their professional and customer service.

Karol1617

20 de mar. de 2016

We all know how annoying salespeople can be right? John was far from that. He was helpful and worked with what I wanted. He was easy to work with. Thank you John!

Tiko3347

6 de mar. de 2016

John was very clear and straightfwd on the options that were available and made the entire ordeal quick and easy. I will definitely be back when im ready to switch out for a newer car

whanna12

17 de feb. de 2016

First, when I purchased my vehicle, I waited 6 hours in the dealership. After 5 hours, they asked me to make an addition $1,500 down payment. Second, my temporary plates expired days ago and I still have yet to receive a response from them. I cannot even drive the car I purchased. Third, my first payment is almost due, and I still have yet to receive information pertaining to who I need to make the payment to. This is absolutely ridiculous and unacceptable. My salesperson, Wanda, was incredible and very supportive through the process, but the business managers are incompetent and complacent.

aurueta

10 de feb. de 2016

My credit situation is not the best out there. Rigo Mendoza diligently seeked for an approval with a traditional bank. Got what I needed. They worked with me and my needs. I will recommend hudson honda and Rigo Mendoza to family and friends.

icgroup

15 de ene. de 2016

Last week I've brought my 2014 Honda Accord with under warranty mileage to check and repair for "front passenger door mirror and window not operable". After 5 hours in service I've got a phone call from service adviser refusing even to look in to my car problem based on mechanic bogus claim that since my front bumper was touch up painted, this car and my problems are no longer under warranty. I have been adviced that If I would like mechanic to proceed with the investigation, I have to agree to pay for it $50-100I refuse and had to pick up my car after 5.5 hours in service with no result or repair.Later at local auto repair facility problem in my car came to a MISSING FUSE and it took 1 minute and 22 second to investigate and to replace fuse out of courtesy, no payment involved.I'd like to know position of American Honda on such handling of warranty issues by Hudson Honda of West New York.

ld

7 de dic. de 2015

I was very pleased with my experience at Hudson Honda. John was knowledgeable, personable, professional, and extremely helpful. I was dreading the car buying process, but John made it quick and painless, answering all my questions and getting me into a great car. Thanks!!!

Yunelkis7

29 de nov. de 2015

I must say John was the best sales man I've ever dealt with . He was extremely helpful his customer service skills are exceptional . John is very knowledgable took his time to show me the cars I was intrested took the time to point out the features in the cars . I'm extremely satisfied with my purchase because of him . He has made the ending of my year suberb with my new 2016 accord . He must be recognized for his outstanding customer service !

Anna

24 de nov. de 2015

I recently purchased a Honda CRV lease from Hudson Honda and it was a good experience. This was my first time leasing a car and i wasn't sure what to expect. I met with Roman VanStone who showed me the vehicle, explained the contract terms and conditions, and also helped install my plates when they came in. Roman was professional, knowledgeable and helped the process go smoothly. If you are in need of a car lease or looking to buy, I highly recommend you check this place out.

JORGE ARIAS

6 de nov. de 2015

I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE The staff is always very courteous and professional, Ive been purchasing my vehicles from Hudson Honda since 2001. I come here for servicing and the prices are always very reasonable, anyone in the market for a Honda would be really losing out if they shop anywhere else..........Ive always dealt with Henry Mercado and Yirko salgado, they've always treated me like family.................Jorge Arias

ARKADY KAGALOVSKY

5 de nov. de 2015

We have been looking for a vehicle for about two weeks, walking in into a place that felt like home really surprised us. From the moment we walked in, to the last minute. Customer friendly in all aspects. Love the place, love the employees, that's how a true dealer should be like.

Kat

4 de nov. de 2015

I was very pleased when I walked into Hudson Honda to day and saw there was a familiar face- Adrian! He worked at the service desk years ago! He is an outstanding example of what a service desk representative should be! He is friendly, honest and very knowledgable! Thank you Hudson Honda for bringing Adrian back! I am no longer hesitant to bring my car here for service! Good Job!!

luis0908

2 de nov. de 2015

Very grateful for the quality service I received at Hudson Honda and from John Colarte. He was extremely helpful and knowledgable and understood my concerns and walked me through the process so that I did not feel pressured, as most people would feel with other car salesmen. If you need a salesman who you can trust and will take care of you, John is your guy. Thank you Hudson Honda and John; very happy with my recent purchase and and extremely pleased with my overall experience there!

Lavdarley

29 de oct. de 2015

I walked into the dealership just to ask a few questions about purchasing a vehicle. I had no idea I was going to walk out with the car of my dreams. John made the impossible possible. Because I had no credit history, I thought my chances of walking out with such an amazing car were slim, but he did what he had to do to make sure I was happy, and I was beyond that! There was a lot of compromising and negotiating to make sure I walked out or drove off, completely satified. Now i am driving a brand new Honda with comfortable montly payments and a smile on my face. Thanks to johns hard work and consistency, I can't thank him enough! :) -Sasha

Shadys F

29 de oct. de 2015

This is our 5th car purchased with John Colarte, he is our official family car dealer. He is the best, that goes without being said. He is knowledgable, honest, and try's to get us the best deal possible. John takes the hassle out of car buying. He has been very straightforward and gives us multiple options unlike other car dealers that just try to get you in the most expensive car. He put me in 4 different cars let me test drive all of them until I finally found the one. I went in for an oil change and ended up trading in my car for a 2016 pilot for an unbelievable price.

ramirod427

26 de oct. de 2015

Had an AMAZING experience sealing a deal with John Colarte. John is very friendly and understanding. John pulled many strings for my family and got us the ideal deal that we were looking for! For a great overall service, ask for John and he will take care of you!-Ramiro D.

Jdominguez

25 de oct. de 2015

I would recommend this Dealership. My family and I had the pleasure of working with John Colarte as soon as we arrived. We bought with ease and was given an abundance of knowledge. John along with his staff made the impossible happen and we couldn't be any more grateful. We are pleased with our new purchase and will definitely come back for the next upgrade ;-). Thank you Hudson Honda! We love you!

Jgomez

22 de oct. de 2015

Had the amazing pleasure to experience my 1st buy with Hudson Honda. Rigo Mendoza and Anthony Lazo were exceptionally great in showing me the 2016 Honda Accord Sport. Very knowledgeable, savvy, top notch customer service skills from them two and everyone else in the dealer. Thank you for such a great buying experience!!!

Deep

17 de oct. de 2015

Just got a car recently from this dealership and im very satisfied with the overall result. Great experience. The staff was friendly and excellent. The price was reasonabily affordable and way better than other dealerships.. General sales manager Victor Torres was awesome person and friendly person.. He did all he can to give us the best deal and im highly satisfied with the deal..

enrique07

7 de oct. de 2015

It was a good decision going to Bay my CRV over there especially. Because a nice seler who is lucia Martinez told me every good things about my car all things that she seid was true I think she is the best one.

MARIA VENTURA

26 de sep. de 2015

MY EXPERIENCE WITH HUDSON HONDA WAS EXCELLENT.THE CUSTOMER SERVICE WAS FAST AND SMOOTH. THE MANAGER (YIRKO , VLADIMIR, ERIK AND ETC )ARE ATTENTIVE AND HELPFUL . AS WELL WITH THE SALE PERSON RIGO . HE WAS VERY GENEROUS AND THOUGHTFUL TO SHOW MY HUSBAND AND I AROUND . HONESTLY CANT THANK THEM ENOUGH FOR ALL THEY HAVE DONE FOR ME . I AM BEYOND HAPPY WITH MY PURCHASE =]

resa1984

23 de sep. de 2015

I PURCHASED MY FIRST CAR ON 09/22/2015. I WENT IN WITH QUESTIONS AND LEFT WITH A BRAND NEW 2015 HONDA CIVIC THANKS TO JOHN COLARTE. I PROBABLY DROVE JOHN CRAZY WITH THE MANY QUESTIONS I ASKED BUT HE ANSWERED EVERYONE OF MY QUESTIONS WITH A SMILE. HES VERY AWARE OF THE JOB THE DIFFERENT TYPES OF CARS THEY HAVE AVAILABLE. WHEN I GET MY NEXT CAR IN TWO YEAR HOPEFULLY JOHN WILL STILL BE THERE TO ASSIST ME. THANKS JOHN COLARTE FOR EVERYTHING.

Sergey

19 de sep. de 2015

I was fortunate to be Hudson Honda customer and get acquainted with Vladimir Nastelon and Mark Zonis who graciously helped me out with buying of the car.I can totally recommend this dealership to my friends as a best place to buy a car.

jimenezc314

16 de sep. de 2015

I purchased my first car this weekend. John Colarte is my Auto guardian angel. He introduced himself to me and took it from there. Not only was I speaking to a car salesman, he treated me like I was a family member, and looked out for my very best interest. John is my go to sales man and he should be yours too! Not only do I recommend John, the staff at the dealership is friendly and cooperative. Makes you feel right at home!

RandB

12 de sep. de 2015

Went Labor Day , got a great deal we thought on the car and made the down payment. Because we live in Jersey city we asked if we could leave the car on the lot and return in 10 days to pick up. Well we show up 7 days later and conveniently, our deal was no longer - hey wee now telling us to pay $26 more per month as the best they could do. Apparently we were supposed to sign some forms prior to for the financing however NO ONE told us of this. Not Lamont or Tim. We are very disappointed and angered at the same time for the amount of time wasted and for their dishonesty. Needless to say, we asked for a refund and walked out. I would stay clear of this Honda dealer. They are not trustworthy.

Cynthia_Rodriguez

3 de sep. de 2015

Very grateful for the quality service I received at Hudson Honda. Not only was John Colarte extremely helpful and knowledgable about the cars and leasing process, but it was very clear that he cared about finding the best deal and match for me. Finding your first car out of college can be very stressful, however, this was not the case with my experience at Hudson Honda. John understood my concerns and walked me through the process so that I did not feel pressured, as most people would feel with other car salesmen. If you need a salesman who you can trust and will take care of you, John is your guy!!! Thank you Hudson Honda and John; very happy with my recent purchase and and extremely pleased with my overall experience there!

Dawn S.

22 de ago. de 2015

I went to finance a car the end of July and left before the process was completed. I needed to get some information to them which was provided immediately. A minimum of 15 emails have been sent to numerous staff and management, as well as voicemails, and to date still have not received a response. It has been over 3 weeks since I visited their dealership and all of the documentation was provided.

Jrblessee

1 de ago. de 2015

Towed my Pilot to Hudson on Mon morning after a minor crash caused radiator damage. Took four days to repair. Was called Fri morning with good news and bad news. Radiator was fixed but a/c was damaged in crash and didn't notice til car was put back together. No attempt was made to try and fix. Now we have drive back to Florida with no a/c. Adrian the service manager was great to deal with but somebody dropped the ball on the repair!

tmedina

31 de jul. de 2015

Michael Pons was extremely professional and could not be any more patient with myself and my family. He worked really hard at meeting our needs and I will definitely love to work with him again. I plan on referring friends and family to Hudson Honda!

zuly15

29 de jul. de 2015

Hudson Honda provided excellent service. Javier Huiza and Carmen Marroquin went above and beyond to make sure I walked out a happy customer. Today I am a happy owner to a Honda CRV. I will definitely recommend this Honda location to all my friends and family. Thank You Zu -

Lugiri

24 de jul. de 2015

Being a Honda customer for 25 years, I keep coming back to Hudson Honda. The service I received here was great. Rigo Mendoza and Carmen Marroquin were fantastic to work with. They made sure I was happy and negotiated the best deal for my situation. I would definitely recommend this dealership.

El Domini

18 de jul. de 2015

We all love having a car. The freedom. The ability to move about with ease and comfort. Now what we don't like is haggling for prices. Hudson Honda makes this experience as easy as easy can be. John greeted me at the door and worked within my budget. Since the beginning he was straight forward and no nonsense. He tried his best to get me the CRV I wanted and at the end I became a part of the Hudson Honda family. It was actually a very painless experience. I might say an awesome experience. Mike was also extremely knowledgable on the vehicles. He may the test drive experience about the vehicle and not so much about pushing a sale. My only complaint...I had to paid...lol... Total price was very fair and I was comfortable with price point. Overall, Hudson Honda provided a pleasant experience. Key word here is very comfortable doing business with them. From the moment I walked in to my departure everyone was as friendly and nice. I wish I remembered everyone's name, but I want to say that the staff as a group...awesome.

El Domini

18 de jul. de 2015

We all love having a car. The freedom. The ability to move about with ease and comfort. Now what we don't like is haggling for prices. Hudson Honda makes this experience as easy as easy can be. John greeted me at the door and worked within my budget. Since the beginning he was straight forward and no nonsense. He tried his best to get me the CRV I wanted and at the end I became a part of the Hudson Honda family. It was actually a very painless experience. I might say an awesome experience. Mike was also extremely knowledgable on the vehicles. He may the test drive experience about the vehicle and not so much about pushing a sale. My only complaint...I had to paid...lol...Total price was very fair and I was comfortable with price point.Overall, Hudson Honda provided a pleasant experience. Key word here is very comfortable doing business with them. From the moment I walked in to my departure everyone was as friendly and nice. I wish I remembered everyone's name, but I want to say that the staff as a group...awesome.

Adrielme

5 de jul. de 2015

Recientemente compre un Honda Accord 2015 en este dealership y mi experiencia de compra fue excelente ,muy bien atendido por todos ,muy amables,siempre ayudando al cliente.Mi reconocimiento a todos ellos ,en especial a Javier Huiza que me atendio directamente , muy diligente y profesional en su trabajo.

rosiegirl201

19 de jun. de 2015

We went there for the first time ever on a Saturday Morning. We spent more time than expected but it was well worth it in the end!!! It was a lot of back and forth with negotiating but happy to say in the end!! They met our needs!!! :) We walked out with our brand new 2015 Elite! We love it!!! Couldn't ask for anything more!!! Thank you Micahel Tejada!!!!

niels123

17 de jun. de 2015

henry u rock best sales person there is an I been around an purchase man vehcles from many dealers but no one like henry from NIELS CAMILO

Srini

17 de jun. de 2015

They are really good. The way they are treating the customer is good and then become good friend. Especially Mr. Rigo Mendoza is very good in everything. So i will recommend this dealer for all my friends. So friends if you have idea to buy a car you can visit this dealer, they will take care for your new car.. All the very best.....Srinivasan

marian cruz

15 de jun. de 2015

I would say that I had an overall great experience with everyone at Hudson Honda. I worked with Rigo Mendoza, who was very friendly and nice to deal with. We were able to communicate in person, through email, and via text. Everyone else I met at the dealership was extremely friendly and helpful. I appreciate the personal attention every step of the way. It was good to be informed of the next step in the process and we liked being accompanied by our salesman all the way to the end until we drove out the door.Thank you. It was a good experience

rex08

13 de jun. de 2015

Michael Pons was our salesman and he was awesome! Very friendly but not cheesy or pushy. We never once felt ignored. We bought a 2015 honda civic coupe. It was thoroughly cleaned and a full tank of gas... Bonus! John Colarte the boss man was great too! He worked with us and gave us a great deal! Metro Honda snoozed AND LOST on our business. We're very happy with our purchase!!! Thank you Michael for the extra time and attention pointing out all the details inside the car. - Tiana

relly1014

12 de jun. de 2015

excellent service and very friendly salesman. He truly went above and beyond for us!!! Was patient kind and understanding!! Knows how to treat his clients with respect and meet all their needs and standards!!

KevinMigs89

6 de jun. de 2015

I got a good deal on a 2015 Honda Accord here. They do their best to work with you and get you what you need. The sales rep here, Rigo Mendoza, did a particularly excellent job of keeping me in the loop with the entire process, helping me get a nice deal, making sure everything I wanted was installed on the vehicle, and overall excellent customer service! Financing was also easy. I would recommend coming here if you want a fair deal on a vehicle with no headaches!

Horhay1133

4 de jun. de 2015

I had the pleasure of having Michael tejada help me out. First time ever being at a dealership and he did an excellent job! I am going to walk out with a 2015 Honda Civic and I couldn't be happier! I will definitely be referring family members and friends to Hudson Honda. Thanks Michael, you made everything so simple and easy to understand.

Zully24

2 de jun. de 2015

I went to Hudson Honda a few months ago to get some information about the Honda Pilot and Rigo Mendoza helped me a great deal. He provided me with all of the necessary information plus more. We were unable to make the purchase at that time, but this past weekend we were ready! & we felt confident to return to see Rigo. He is so knowledgeable and provided excellent customer service. I highly recommend him and his expertise. I just wanted to add that Anthony Lazo also played a major roll in helping us finalize the deal! Thank you Rigo and Anthony!! We couldn't be happier with our new car and the deal and customer service we received!!

prabhjot1217

30 de may. de 2015

Loved this dealership. Have been to other ones but this one was the best one! Got an excellent deal! Will be coming back for furture business. Recommened this to anyone who wants to buy a new car you will get the best deal. Very friendly and understanding !

karenybryan

27 de may. de 2015

I was shopping around looking for the best price offer base in our budget , I got in to 5 deferent dealerships and we chose Hudson Honda because Mr. Rigo treat us with kind and respect from the moment we walk in, he put all his effort to give us the car we wanted it and the best price, I can recommend this dealership to " Anybody is looking to buy or lease a car please ask for Mr. Rigo Mendoza grate Spirit , grate team , best costumer service ...Best Regards !Bryan & Karen Segura .

mary

26 de may. de 2015

Good customer service and great personality from Mr.Rigo Mendoza lead to success any business .I Just bought Honda pilot I never know any details about it ;Mr.Rigo gave me more what I need to know .I am very happy with the car and the deal I got .wish him more success with his career. I am highly recommended to all my friends and family

APinzas

25 de may. de 2015

Great dealership with great customer service. Rigo was a huge help! I recommend this dealership to anyone that is looking to purchase a car.

Mawkus

18 de may. de 2015

I recently traded my dodge magnum for a Honda CRV and I couldn't be any happier . I dealt with John Colarte and he was the best .he got me the best deal i can get and i walked out with brand new car the same day .. My kids and wife are very happy as well ..

erichamilton

16 de may. de 2015

Last Saturday my husband and I took a 2012 Honda Civic for a test drive. We had found the car on hudsonhonda.com the day before. The car had the features we wanted with less than 20,000 miles on the odometer. The list price seemed fair enough, but what interested us most was the internet price for $4,000 less. We emailed Hudson Honda to schedule the test drive and mentioned the internet price we saw on the site. To be honest, I thought the internet price might just be a gimmick to get you to schedule a test drive. John Colarte was the sales person who greeted us last Saturday. Before we began the test drive, I brought up the internet price with John and he stated he would absolutely honor it. That settled, we enjoyed the test drive. John was pleasant and professional. The car performed well and was in great condition. It looked practically brand new to us and the interior was spotless. John's knowledge of the car was excellent and he put no pressure on us whatsoever to buy; the car sold itself. Having decided to buy, we waited for the financing to be processed. The dealership is busy, but clean with nice amenities in the waiting room so we didn't mind the wait. Our finance officer, Jose, was also pleasant and professional (as was the entire staff at Hudson Honda). He put together a deal honoring the internet price, and at a great interest rate with full warranty and coverage at a monthly payment I could afford. After signing the necessary paperwork, we were able to drive away in our brand new (used) car. Our experience at Hudson Honda was great. We're glad we went there. Best of all, we love our Honda Civic. We're most pleased with its MPG. It seems to sip gasoline. I would recommend Hudson Honda, and John in particular, to anyone looking for a car.

vlo333

15 de may. de 2015

The staff at Hudson Honda were not just helpful and informative, but they were very friendly as well. I felt right at home! I didn't have a long wait and they made sure that all of my needs were met. I am very satisfied with my car, it is a beautiful CRV 2015, and even more thrilled with the care of all those that were involved in my deal. Thank you Hudson Honda for being so awesome!! Keep up the outstanding work :)

Lilibet G05

12 de may. de 2015

After coming to this dealer on Sunday looking for a car. Juan Pena who took care of me right from the door gave me the best service I could ever ask for. Very professional and effitient staff. They are definetly one of the best dealers in the state. I am extremely please with the help Juan Pena and Erik from the financial office he is amazing they both provided me execellent service. Excellent sales representative. Love My 2015 Honda!!!!!!!

Tano family

11 de may. de 2015

My husband and I bought a new car over the weekend. Mr. Rigo Mendoza was a great help. He was friendly and very knowledgable. He had an answer for every question. I feel like he went above and beyond for us. He even made sure my car was washed when I came to pick it up. He showed me how to work all the new gadgets in the car with much patients. I definitely recommend him.

Jenn

11 de may. de 2015

This is the place to go... John Colarte not once but twice help me get into vehicles I wanted. John has been very Professional and polite, always listened to what I was looking for and trustworthy. There was never any games, what he came to the table with was what I was looking to spend. My first time meeting John I wanted out of a 2010 corolla I had financed for a yr and hated. Its been four yrs and two Honda CR-V later. I had loved my 2011 but I love my 2015 even more with all the new gadgets and features. I couldn't have asked for a better ending to mothers day. I will def. recommend family and friends.John I thank you for both times with my purchases and going above & beyond, your awesome and you've gained another Honda family !!!!

Carl

9 de may. de 2015

Walked in after being at two other dealerships, and a totally different experience. Staff very attentive and more importantly HONEST. No attempts to oversell product and worked with me to get me into the right vehicle at the right price. Now a proud owner of 2012 Pilot. Carlos Vargas (sales) and Carmen Marroquin (sales manager) are phenomenal. No games, no gimmicks - questions answered honestly and really felt that that my interest were being put first as the consumer. Right down to signing my paperwork with Jose Martinez, who gave great advice. A level of professionalism and respect that is rarely found in the car industry. Would highly recommend Hudson Honda to anyone in the market for a vehicle.

Soccer55

7 de may. de 2015

Wow I am amazed and impressed how professional and friendly the staff treat customers. Rigo Mendoza attended my father and I and I am very glad he did. Rigo is awesome! At first I went with the intentions of just looking but hey i left with a beautiful new car and all thanks to rigo, anthony lazo and erik jimenez. The numbers sound great no complaints! I have tons of friends and family members and i will definitely recommend Hudson honda in west new york. Thank you!

Jintendra

28 de abr. de 2015

Very good service from Ronal got a fair deal with the dealership hope anyone shopping around stop by the dealership before they buy elsewhere. Got called on time for my plates and title.

Edith

28 de abr. de 2015

Went to the dealer looking for a odyssey Ronal took good care of my family , my car was not starting and Ronal went to my house to see what the problem was. My remote had a feature to let all the hot air out and he was able to start it easy. He will go out of his way to take care of his customer. Great job. Look for him he will help you every which way he can. Very recomendable.

Antonia

28 de abr. de 2015

Went to Hudson Honda to try to get a car for the first time, I thought it was impossible but Ronal with his great attitude found a way to get it approved and build my credit. Hudson Honda gave me a chance to get my car very happy with my civic will recommend this dealership...go see Ronal.

Johanna

28 de abr. de 2015

Ronal helped me and my partner to get his and my car. He lowered my insurance too so basically got a great deal from my sale consultant. Will recomend my friends and family . Thank You again.

Lexy

28 de abr. de 2015

It was a pleasure and an honor for being in Hudson Honda the attention there is fantastic and more what Ronald told me everything about my new car that I bought right now I'm happy of being part of Hudson Honda

Joey Vassallo

27 de abr. de 2015

I have now owned a Honda CR-V since 2004, and of all the service advisors I have dealt with between Metro Honda, where I purchased the vehicle, and Hudson Honda, Juan Martinez has by far been the best. Besides being a great guy and very pleasant to deal with, he is efficient in advising and updating on immediate issues and maintenance, following up on work performed, and suggesting any repairs that may be needed in the short term future.Car maintenance and the expense attached to it is, of course, not always the most fun thing to deal with, so having someone of his professional and personal caliber is refreshing to say the least.

Julia

24 de abr. de 2015

Was decline by one bank got approved by a better bank thank you Ronal for helping me take care of business for me. will start rebuilding not only the loan but my auto insurance . Nice double deal. Go see Ronal and see what I talking about.

Jose

24 de abr. de 2015

Ronal thank you for you're time and thank you for you're patient I see that they are very good people. Hope I see u again so I can get the best service from Hudson honda and the best chocolate that I ever had thank you very much .

cmarte83

21 de abr. de 2015

Being a first time car buyer, I was very nervous in entering into a negotiating area with a professional negotiator. It could be an intimidating experience. However, John Colare was not only a gentleman but was actually extremely helpful and gave me a great service. From now on, Hudson Honda and John Colarte will be the port to go to in regards to anything related to car services. Thank You John Colarte!!! =0)

Yurizan Batista

15 de abr. de 2015

I want to say thank you to Juan Martinez at the service department. The service received was impeccable. He took very good care of my vans' needs and that's what I care about. I would highly recommend Hudson Honda for your services.

mwramirez12

13 de abr. de 2015

Needed a good new car John was the man we already knew what we wanted and he made it happen with no hassle we walked away with a pretty much new car for a decent price and got everything we asked for. Everything was a pleasant experience and love the new car. Outstanding work and salesmanship.

Potro5615

9 de abr. de 2015

Hudson Honda Team helped us to get a very important choice buying the car which our family will solve every-day problems next three years

carlos

27 de mar. de 2015

Thank you Maria for making the process of getting my tire replacement easier and quick despite the inconvenience that i had last time which i understand it wasn't your fault just the service in general or who ever have the lead on running the department only recommendation ill like the see a faster service for all us the costumers .!! You did an amazing Job thank you for helping me out YOU ROCK!!!!!!!!!!!!!!!!!!!

XTAXISVALLENATO

26 de mar. de 2015

HAD HAVE ALL DIFFERENTS CAR FROM HUDSON HONDA, ELEMENT,ACCORD, CRV, RIDGELINE AND PILOT, BUT THE BEST IS THIS ONE HONDA ODYSSEY IS COMFORT,SPACIOUS, LUXURYAND FAMILY ORIENTED...JUST LOVE IT AND LOVE MY SALES PEOPLE AND MANAGER YIRKO

angmar515

23 de mar. de 2015

Rigo Mendoza-Where do I begin! Such a wonderful, wonderful professional! I expressed my anxiety with making a decision around purchasing a vehicle and without hesitation, Rigo showed such superior care with the entire process. Rigo treated me as if I was his only client with absolute focus to all my purchasing needs! Without a doubt...as a client...Rigo Mendoza is a valued professional and delivers client service excellence with complete due diligence! I can't thank him enough!I recommend anyone who is looking to purchase a new/used vehicle...as far as I'm concerned there is absolutely no other dealership that will take care of all your purchasing needs like HUDSON HONDA!

Joselito Zapata

23 de mar. de 2015

My Finance Manager Mr. Martinez is exceptionally good, we bought cars before and it felt like sign here and here, Mr. Martinez thoroughly explained our contract and all the paper work. Hudson Honda should be proud of employee like Mr. Martinez.

Ray

20 de mar. de 2015

Horrible service been here since 8am for oil change and 1 tired replacement and is almost 4pm Iam still here totally disappointed

marisak

17 de mar. de 2015

As a working mother of three small children, every minute of my time is precious. We are in the market for a pre-owned Honda and contacted Hudson Honda based upon an advertisement they had for a vehicle that met our needs and our budget. Although this dealership was 65 miles from my house, we were willing to take the trip if we were going to leave with a new car. After speaking to a sales representative and a manager, we had agreed upon a price and was told multiple times that the car was in "showroom condition" (their words). After work on a Friday night my entire family drove up over an hour to go see this "showroom condition" vehicle. Almost immediately we were shocked to see that the car had extensive damage to the body. When we questioned it, the manager apologized, but said the damage would cost him too much to fix...and then proceeded to show us other more expensive cars. Needless to say, we left there with three tired kids and two angry adults. It is dealerships like this that make me hate car shopping. Please beware, if it looks too good to be true, it probably is!!!

DanNY

14 de mar. de 2015

I purchased a new 2015 Honda CR-V and dealt directly with Vladimir, Yirko and Brian Salcedo. They were extremely personable and ended up getting my business because they were the only dealership that *DID NOT* act like pretentious douchebags throughout the sales process! I highly recommend Hudson Honda if you're looking for either a new or preowned vehicle. You won't be disappointed!

manish

6 de mar. de 2015

I approached Hudson honda to get the price quote for a new Honda CR-V ex 2015 model. There I was assisted by Rigo Mendoza, who helped me in getting a good quote and finance options. I was given a good analysis about the differences in different CRV models. Financing part I figured out myself. Finally I decided to buy a new car. But getting the new car from here was a smooth and good experience.

Newcar

2 de mar. de 2015

I was greeted with exceptional professionalism, and was given the outmost attention to my specific needs and could not be any happier with my purchase! Thanks to one of the sales manager, Victor Torres, who made my experience an easy, smooth, and happy one. I would highly recommend anyone who is interested in trading their car or just want to purchase a new one to visit Hudson Honda and ask for Mr. Torres he will make sure everything is done correctly and finds the excellent match that is specific to your needs.

msepkowski

24 de feb. de 2015

Totally outstanding. Victor Torres was professional and helpful. I will buy all my cars from him. Thank you for the best car experience. I love my Honda pilot.

davidsdisturbed1

14 de feb. de 2015

Ive been a 9 year customer and I have referred 3 people who have purchased cars now this last referral it was a little personal my son desperately needed a car and they worked a totally kick xxx deal for my son who is in Georgia!!!! Vlad and Yurko worked with us from inception to conclusion on everything from the deposit to the monthly payment!!! I WILL BE A HUDSON HONDA CUSTOMER FOR LIFE!!!

hj1415

1 de feb. de 2015

Aggressive sales tactics is right!!! These people should be ashamed of themselves! I am a long time customer here (6+years) and I can honestly say the service department is totally legit and comprised of people who want to help too bad the sales people are scam artists.Long story short, went to buy a new car and was given a fair price via internet sales. I asked for a further discount because I thought I deserved it for being such a good customer to there service department instead I was told by some moron of a sales person that I was a fool for throwing money at a car whose value continued to decline and I could not get a discount. You know he was right, dumb move on my part but who the xxxx is this guy to tell me this!!! unbelievable!!I went to the service department and spoke to the service manager who went to the sales manager and told him what happened to me. A short time after the fool of a salesman who insulted me came over and instead of apologizing he came over and said "I heard that you want to talk to me?" did he expect me to apologize to him? no idea,. but really just a horrible experience.The service manager saw me outside and said it to me in a great way "your money is green no matter where you go, be smart about the process".. so I took my money to Garden State Honda.Flora apologized for the experience but the damage was done because my business went somewhere else.

MARC HERNANDEZ

26 de ene. de 2015

I want to say thank you**** LUCIA MARTINEZ for your help. She was excellent. Friendly at all time, always smilling, and the most important for me which was the attention she put when asked her any question about the car..I strongly recommend this Lady if you want to purchase a vehicle leave happy, have a great moment and with the best deal ever..Great customer service and affordable prices and payments.

luvncstate

17 de ene. de 2015

We love this guy! We knew what we wanted, a Honda. We called Rigo beforehand to let him know we were coming and that we wanted someone who could communicate with us as we would with him; meaning, no BS. None.We walked in and were immediately greeted and seated. Rigo was busy, obviously, but we were comfortable waiting when he was helping another when we arrived. He knew how to do two things at once! He listened to what our needs were and didn't suggest anything else, just bottom line: selling us our car. We test drove two cars and made our decision. Easy. The prices were reasonable as we could imagine in getting a new car. The financing was non-stressful and we got out of there with our new 2015 Honda CRV! He even went out and set up some of the features and went over the rest before we left the lot. We will be back and we will be suggesting him and Hudson Honda to our friends and neighbors.

Chris

13 de ene. de 2015

It was a pleasnat experience buying a car from this dealer. Staff was amazing. Thank you for my pre owned car.

melissa mora

8 de ene. de 2015

I have a great experience with the dealer , all people are friendly and they take the time for help you. I strong recommend.

MARTA BAEZ

8 de ene. de 2015

Like a year ago I Bought my car at Hudson Honda. Those people are amazing. Great customer service, great attention, and my lovely, beautiful and adorable representative LUCIA MARTINEZ completed my emotion. She was vey professional and answer all my questions. I ask a lot, and she answered whatever I asked her with the same love. A couples days ago I just pass by to the dealer to buy accessories and she treated me like if I was buying another car. I strongly recommend this dealership 200 hundred percent..

anonomous

5 de ene. de 2015

As honest/straight forward/transparent as one could hope from a car dealership. Will likely have the best discount off of MSRP, (but then fairly weak discounts off of accessories - they have to make money somewhere). The sales team works with a hustle (literally jogging/rushing/recognizes how painful the process is and works to get you through it as fast as possible). Bought my first Honda here 5 years ago, and now a second today. Oscar Cordova was our product specialist and he truly did what he could to make this painful process as bearable as possible.

Kendra Maccaline

3 de ene. de 2015

WELL FIRST OFF, I WISHED I HAD KNOWN THIS WOULD BE THE WORST PLACE TO BUY OR LEASE ANY CAR!ALL I HAVE TO SAY IS THIS DEALERSHIP DROPPED THE BALL BIG TIME!!!!! I HAVE NEVER BEEN TO A DEALERSHIP WHERE THEY HAVE SAID THE SAME RESPONSE TO ANY DISPUTE OR ISSUES WITH THE FINANCIAL PART OF BUYING OR LEASING A CAR!!!! THEY RUINED MY CREDIT, WHEN THEY FAILED TO DO THEIR JOBS PROPERLY. WHEN I TRIED TO GET THIS RESOLVED WHEN I FOUND THIS OUT IN LATE AUGUST-SEPT, CONVENIENTLY THE GENERAL MANAGER AT THE TIME, JORGE RIOS AND JOHN COLLETTE THE SALES MANAGER NO LONGER WORKED THEIR. AS A RESULT I WAS TOLD MANY FALSE THINGS ABOUT GETTING A REFUND FOR THINGS I NEVER WANTED TO BEGIN WITH!!! MORE IMPORTUNELY I HAVE BEEN DEALING WITH THIS ISSUES WITH MANY EMPLOYEES INCLUDING YIRKO, SALGALDO A SALES MANAGER AND BRIAN SALEEDO, A SALES MAN WHO ARE TELLING ME THEY HAVE "NO" INFORMATION ON THE MATTER OR DOCUMENTATIONS I NEED. EVERYTIME I WOULD TRY TO REACH OUT TO ANY EMPLOYEES THAT WHERE DEALING WITH THIS, THEY CONVENIENTLY WOULD NOT ANSWER OR CALL BACK OR ANSWER MY EMAILS. THIS GOES BEYOND POOR, THIER IS NO CUSTOMER SERVICE!!!!

Patty Y.

2 de ene. de 2015

My sales rep, Michael Pons, was super helpful and got me into the car I wanted for a deal I couldn't refuse. I'd definitely recommend Hudson Honda to friends and family!

BWbarista

31 de dic. de 2014

The staff I worked with were extremely friendly, knowledgeable and helpful. Made me feel comfortable through the whole process. Will recommend them to anyone I know looking to lease or buy a car. Thank you Hudson Honda!

Yahya al nonbai

18 de dic. de 2014

I receive an excellent customer service from everybody in the dealership specially Michael pons

Evgeniy Antonov

13 de dic. de 2014

I came to Hudson Honda , all the way from North Brunswick. In any other dealership I was getting ripped off, and had a very poor experience. But in Hudson Honda , I had the best experience of any other dealership out there . The customer service was excellent , the deal I got was by far the best one . Over all I will recommend this dealership to anyone.

ANDYNJ

13 de dic. de 2014

EXTREMELY HAPPY,EXCELLENT CUSTOMER SERVICE,THEY GOT THE CAR EXACTLY HOW I ASKED FOR COLOR ETC ....HIGLY RECOMMENDED!!! IF YOU ARE LOOKING TO LEASE OR FINANCY PAST BY TO HUDSON HONDA !!

Jessi28

10 de dic. de 2014

I brought my car for the first time and i was amazed by the amazing customer service they provided especially my sales rep. Rigo! The attention, the time and dedication they proved and treated us with was great. As a customer service rep my self i havent seen outstanding service as the one i recived today. I must say i will deffanitly be back when my time comes for a new car ! And let me not forget about anthony who helped me finalize every ! You guys are great thank you for everything!!!!!!

Pablo

5 de dic. de 2014

Ronal help me find the right vehicle for me and my wife, look at some models and narrowed down my option to financed the right car will recomend him and the dealership to all my friends and family.

Syn

2 de dic. de 2014

At first I thought I received good customer service.. I now have changed my mind. I traded my car in and the "service" I received after was absolutely awful. I called Rigo for help so many times and he didn't have to courtesy to return my call. They completely dropped the ball and never sent a payoff check for the car I traded in, now that's just bad business. I did not receive any type of apology or remorse for what is a huge mistake on their end. This is going to hurt my credit in the long run. The manager Ronald is just as useless as Rigo. I had to go in person to resolve this problem because neither would get on the phone to help fix THEIR mistake. Do yourself a favor and go car shop elsewhere.

Elizabeth

2 de dic. de 2014

Must say Mr. Bruce Holloway & Rigo Mendoza did a great job making my sales experience a perfect one...i would highly recommend Hudson Honda to anyone looking for a fair & delighful experience when looking for the right vehicle. And i can honestly say the staff at Hudson Honda made it possible.....Extremely happy!

beckysama

1 de dic. de 2014

I was looking to turn in my Nissan for a Honda Pilot and Rigo took care of us promptly and professionally. We didn't have to spend hours of our life negotiating prices like in other dealerships. He helped us narrow down our options and provided us with the exact pricing with no hidden fees or gimmicks. Rigo is a true professional in every way and made the transaction a very enjoyable experience. From beginning to end, he was very courteous and was able to answer all of our questions without hesitation. It was a pleasure to have such a knowledgeable salesperson guide us through the process, which made us feel very comfortable about our decision. I can see that Rigo and his team work very well together and genuinely enjoy what they do, which must result with many satisfied customers like us. Upon leaving the lot with our new car, Rigo ensured that we knew exactly how to operate the vehicle by explaining each function and also synced our phones to the bluetooth system, which was very helpful. He also followed up with us a couple of days later to see if we had any questions and to thank us again for our business. I have already, and will continue to recommend Rigo and his team of professionals at Hudson Honda. Thank you for such a smooth and seamless transaction!!

David Velazquez

1 de dic. de 2014

I went to Hudson Honda for my first service after purchasing my vehicle from Hudosn Honda. I must say just like when I purchased the vehicle from Hudson Honda I was met by a very professional and friendly staff outside who tagged up my vehicle for service I was introduced to my service advisor Antonio Toro who was very courteous attentive and knowledgeable. He answered all my questions that I had about accessories and instantly got me the answers for some questions that he wasn't sure about. I must say between my purchase of the vehicle and my service of the vehicle without a doubt I would recommend Hudson Honda to all my family and friends and anybody else who is looking for a pleasant purchasing or service experience. Again big thanks to all the staff at Hudson Honda keep up the good job!

AILEEN M NIVAR

1 de dic. de 2014

I recently came to Hudson Honda to test drive a Honda Pilot. I was assisted by LUCIA MARTINEZ and she was very knowledgeable and friendly. I experienced great customer service and ended up purchasing a vehicle that very day. They have a great team and I'm very pleased with my experience with them

jeremy

1 de dic. de 2014

We have shopped around for about three weeks for an Accord and had a good understanding of fair pricing and trade value of our vehicle. After meeting with our Product Specialist we have discovered that there's a place that we can buy a car from. Hudson Honda is the place to buy a car.

zoei

28 de nov. de 2014

was treeated verl well will differently send my freinds to this location to buy their veheicles Oscar was a great pleasure to do business with.

Kevin W.

27 de nov. de 2014

Nice people, excellent selection, but most important is this Dealer delivered what had promised. Thank you, I will send all my friends for no pressure and no hassle type environment.

Amy Rood & Terence Miller

25 de nov. de 2014

Purchased a 2014 Honda CR-V today. Travelled from Westchester because they quoted the best price. Worked with Trish and Yirko and my husband and I are very happy with the car!! Would recommend this dealership. So happy we came...

Juan Pena & Patricia Cardona

24 de nov. de 2014

Excellent service!! I would truly recommand anyone to Hudson Honda at WNY. Their very friendly and willing to help you out. Ask for Juan Pena, Patricia awesome person, great seller!! A+++++++

Patricia Cardona

24 de nov. de 2014

She got us the deal we wanted and was great with the customer service. Listening skills are perfect and would highly recomend her to anyone who wants to buy a honda! Great work Trish!!!

Millie

22 de nov. de 2014

Robert Diaz goes above and beyond any customer service I've ever experienced. I brought my car in to have the bluetooth serviced and Robert overdelivered on my expectations. The dealer provides shuttle service to the nearest mass transit (although it was not part of the their covered area I was driven to JSQ). With the hussle and bussle of the morning, I forgot my phone in the shuttle and it was returned to me when I returned to pick up my car! For all that wish to be treated like family visit Hudson Honda.

Salvatore Giuca

22 de nov. de 2014

Trish did a very nice job for me and i appreciate it very much. ive been dealingn with this location since 2013 and im so glad they still go out their way to satisfy their customers. thank you hudson honda ill be back for an oil change!

Ashley

20 de nov. de 2014

LUCIA MARTINEZ IS THE BEST!!! SHE HELPED ME PURCHASE MY FIRST CAR AND I COULDN'T BE HAPPIER!! I WOULD DEFINITELY RECOMMEND HER TO EVERYONE I KNOW!! SUPER FRIENDLY AND I HAD A GREAT FIRST TIME EXPERIENCE!! THANK YOU LUCIA!!

Raxy Gomez

19 de nov. de 2014

Great experience will recomend friends to come visit this dealer and the manager are helpful all the way till the end helping me get approve being first time buyer. thank you hudson honda 5 stars*****.

reviewerk10

18 de nov. de 2014

I have spent thousands of dollars at this dealership having my four different vehicles services over the last 15 years. In the past, the majority of the time service was acceptable to good. However, in the last 18 months I have witnessed aggressive service selling every time I take my vehicle in if only for an oil change. They have become more concerned about "selling" service than their service performance. Recently I asked to have a noise checked and the service department came back with $3,000 in items to eliminate the noise and other issues they found. Since the vehicle was 5 years old I authorized the repairs because I knew it would make it safer and more comfortable to drive. When I drove out of the dealership the noise, that I had originally request to be repaired, was still there loud and clear. I should have been on alert for when I took the vehicle in there was a couple who were complaining about a new CR-V they purchased which had a persistent noise that this dealership had been unable to eliminate in 6 months. The service department is a money making racket for them. You ask to get an oil change and they come back with a report of 5 or 6 items that need to be repaired or replaced. I took the last report to my local service station and they laughed - only 1 item needed attention and it the least expensive one on the list. Beware!!

Mr. Selgado

18 de nov. de 2014

After visiting service department at Hudson, I'm convinced that there's no better place to come for service, These guys are great.

kaflores76

15 de nov. de 2014

Estoy muy agradecida con el trabajador juan pena es una excelente persona me dio todos los servicios necesarios respondio todas mis preguntas y dudas como todo un profecional muchas gracias por sus servicios juan pena ahora estoy feliz con mi HONDA PILOT.

Yaima Leon

15 de nov. de 2014

Great experience. Patricia was very helpful and friendly and everyone in the dealer too. Love my new CR-V they took the initiative and got me exactly what i wanted. Everyone go see patricia.

sbeltran

15 de nov. de 2014

I had a great experience! They helped so much in getting approved and i appriciate them taking their time to help us.

ANGELICA SAFNOVA

15 de nov. de 2014

LUCIA mARTINEZ WAS EXCELLENT AND VERY KNOWLEDGEABLE. vERY PLEASANT TO WORK WITH.

Roger Castilho

15 de nov. de 2014

It was a pleasure to do business with Hudson Honda, I 100% recommend.

DH01

14 de nov. de 2014

I bought a new Odyssey from Anthony Salcedo and he was terrific. They didn't have my car in stock but Anthony found it in two days and I was driving it within a week. He was very professional and helpful throughout the entire process. I would highly recommend working with Anthony if you are looking for a car.The one issue I had was with the final registration paperwork. I had to wait an hour to get this done even though I paid in cash and they knew when I was picking up the car. I would have expected the paperwork to be mostly ready. That's not Anthony's fault but that's the reason I took a star off my service rating.

D.B.

14 de nov. de 2014

I believe I have had a good deal for my 2015 Odyssey. Mike Pons was helpful and courteous. Vladimir also seemed frank in the negotiations. Also dealt with Anthony in the finance. He also was helpful and courteous. I would recommend Hudson Honda to a friend.

DHBergenCounty

14 de nov. de 2014

Anthony Salcedo helped me purchase a new Odyssey and he was terriffic. Extremely professional and helpful. They didn't have my car in stock, but were able to get it in a day and I was driving it the next week. Anthony is highly recommended.

GHISLAINE BORBON

13 de nov. de 2014

I THOROUGHLY ENJOYED MY VISIT TO HUDSON HONDA. I MUST BE HONEST PURCHASING MY FIRST CAR WAS VERY NERVE WRECKING BUT MIKE, THE CAR SALES MAN HELPED ME THROUGH THE ENTIRE PROCESS. I WOULD DEFINTELY RECOMMEND HIM. VERY NICE STAFF, THANKS!

Jhon Avila

12 de nov. de 2014

great team to work with. they helped me with whatever the could , and I am very happy with them.

achristo25

11 de nov. de 2014

My lease is almost over and I worked with Patricia to see what I can do for another least. I felt comfortable with her because she sat down with me and we went over the entire process for the next car. Even though I am preparing for the next lease she was very honest with me and what I should do to prepare. I recommend anyone wanting a car to go and check Patricia.

marreroj4

7 de nov. de 2014

He has such a great and amazing customer service. Also he helped me every single step of the way and going for that extra mile.

dmcamilo

6 de nov. de 2014

Great experience ! Answers all my questions , very patient , very professional highly recommend to all friends and family. Excellent service . My sales representative was very knowledgeable and answered all my concerns .

migsyd

5 de nov. de 2014

I leased my new car at Hudson Honda. The process was very easy thanks to Michael. I got a really great deal on my new lease! He even helped me find the best insurance deal! Michael helped me with all my requests and made sure I was completely satisfied with the everything. I definitely recommend going to hudson honda and going to see Michael!

teresa.p.algarin

4 de nov. de 2014

As always Robert's customer service was very professional. He is very attentive to the customer' needs. Every time we have any issues with the car he has done his best to find a solution. We are really happy to deal with someone like Robert. .Keep it up, Robert. :)Jose Luis and Teresa Algarin

jova.mendoza

4 de nov. de 2014

Great guy look out for me and what I was looking for and got my new car and also told my sister about him and she also got her new car from him !!! Great guy you must go see him

Dave.aknin

3 de nov. de 2014

My wife and I were buying our first car and we met a wonderful person named Trisha. I never write reviews but I feel this one is needed. She went above and beyond with every part of the purchase and helped us every part of the way. I want to recommend not only Hudson Honda but specific Trish! She was more than the best we could ask for! Please go by the dealership and request her services, you'll be very pleased!

cgdina3676

3 de nov. de 2014

Patricia Cardona was very welcoming and eager to answer all of our questions. She was very professional in her job, and was knowledgeable about the car. We were very pleased when we left, I will definitely come back again.

junaisy.rivera

21 de oct. de 2014

I came Into hudson Honda to finance my first car, and the experience was phenomenal.. Rigo Mendoza welcome me and my family as soon as we walked in and ran around all day like crazy looking for a way to please everyone. He was a breath of fresh air for me. I left extremely happy with my purchase and I would recommend it to anyone.

Suzanne Castellano

15 de oct. de 2014

My Boyfriend took his car to get fixed by this location at Hudson Honda of West NY 9 months ago and in that time frame he went back because his car was making noise every time he went up hill or turned left or right( which was not making the noise prior to getting fixed). He then took it so they can check it out again and advise him that it was normal so he took there advise and didnt pay the car any mind but something in his gut told him to get second opinion with another HONDA MECHANIC and they told him that it was not normal and advise him to take it back to the original location and this will be the second time that he takes the car back for the same issue. This is so inconvenient for us cause of our work schedule and i hope this time they listen and fix the actual problem. My appointment is on monday so fingers crossed and to be continued... :\

jeremycnj

5 de oct. de 2014

Good sales experience. Brian and David were very helpful and made the deal go smoothly. I would recommend this dealership if shopping for a Honda in metro NYC.

callid

23 de sep. de 2014

Michael and John are professional, friendly, accommodating and informative. They made us feel welcome, explained all options, offered us varied choices and were a pleasure to talk with . They listened to our concerns, answered all our questions and were happy to negotiate and be flexible.It was a pleasurable overall experience and would highly recommend them and their entire staff.

swannyf23

16 de sep. de 2014

Marleny blanco and John colarte did an amazing job hooking me up with a car that fit my needs. They did the impossible to get me driving that same day . I have gone in a few times to look at different cars, and everytime I go in they treat my like family which makes me (the client) feel more comfortable with the choice of car I make. THANK YOU GUYSSSSSSSSSSSSSSSSSSSSSSSSSSSSS XOXO

ErinA

11 de sep. de 2014

Everyone who I worked with from Ynez to John to Juan Pena were wonderful. They were all responsive, knowledgable and professional. They treated me with respect and honesty. They were all great to work with and I'm extremely happy with my purchse.

leo11

7 de sep. de 2014

They list a cheap car online and it is not there when you visit. I confirmed just before but they played very well. Be aware.

va.lu.watson

6 de sep. de 2014

From the moment I walked in here, I guess I was bad luck. Not this dealer's fault. The car I came in searching for was already sold earlier that day, but I decided to stay since they seemed to have a bunch of nice Hondas on the lot, and my heart was set on a Civic. I was helped by Michael, if I remember correctly, who was very nice, kind of quiet, and apparently new. I found only one Civic that I liked enough to test drive, so I did. I was also greeted at some point by a manager named Jorge, who assured me that they were flexible in pricing, and that they would work with me to find something that would suit both of us. I test drove the car (horrible area for a test drive, by the way..) and although it was pretty new, it did not drive as smoothly as the other Civics I'd test driven, and there were scratches all over it.So I made an offer. I did lowball them a bit, since I felt I could (and should) get a better price for an imperfect vehicle. But I was willing to negotiate. The manager who came to talk prices with me, David, responded this to my offer: "No." No counteroffer. Just No.So I offered again. David was unwilling to lower the price even a little bit. Isn't that how negotiation works? I made my final offer and then offered to leave my phone number in case they changed their minds, to which David replied, "For what? What are you leaving your number for?" Very polite.Also, even though I had test driven the car and made it to negotiations, they allowed someone else to test drive it while I was still thinking of taking it. Very rude. What would they have said to the other customer if I had bought the car? "We're sorry we let you test drive it, but it's sold now."Anyway, Jorge came back to negotiate with me as well, and although he dropped the price a little bit, he was unwilling to drop it further even though I pointed out the many scratches on the vehicle. I left this place feeling disappointed, a bit angry, and hopeless. Luckily, later that day, I found a much better used vehicle for a really great price at DCH Montclair Acura. The Civic I found there had about 10,000 more miles on it than the Civic I found here, and yet it drove more smoothly, and didn't really have any scratches. I'm lucky I had that second place to make me happy, because I might have lost my faith in car dealerships forever.So, if you want an okay experience with free hot dogs, come here. But if you want something that works for you more than it works for them, go somewhere else.*Side Note: The car I went in looking for that was already "sold earlier that day" is still listed as "for sale" on various websites like kbb.com and edmunds.com. I can tell because of the VIN number.

Sara Bermudez

2 de sep. de 2014

Walking into a car dealership on my own for the first time, I had some idea of what I was looking for in a car. After working with Rigo Mendoza and John Colarte, not only was I able ot find the car that I liked with the parts I considered necessary, but I was also able to find it at a reasonable price. They were there every step of the way and answered all of my questions.Rigo and John are extremely patient, professional and knowledgeable about what they do and I would recommend them to anyone looking to lease or buy a car.

UNION CITY GIRL

22 de ago. de 2014

WEDNESDAY AUGUST 13 2014 I HAD $684.00 IN WORK DONE. MONDAY AUGUST 18 2014 I CAN'T GET ANYONE ON THE PHONE TO ANSWER MY QUESTIONS . I WANTED THE BODYSHOP TO DO A REVIEW OF A RECENT PAINTJOB AND I HAD A QUESTION ON WHETHER A TRANSMISSION FILTER WAS NEEDED AND WHY ONLY THREE QUARTS OF TRANSMIISSION OIL WAS USED ON MY TRANSMIISION EXCHANGE.LASTLY, A FREE DETAIL JOB WAS PROMISED BY ROBERT RIOS FOR THE GREASE AND OIL FINGERPRINTS LEFT INSIDE BY THE MECHANIC EMILIO ON MY BEIGE NTERIOR.

froilanmagallanes1521

21 de ago. de 2014

Before we walked in at hudson honda, I've already set up my mind that I'll only be looking at the cheapest car because my budget was so tight and i"ll only be using the car going to work which is 10 minutes away. Thanks to the help of marleny, they were able to give me a very good deal with a car model and color that i requested. Of course, thanks to big boss John Colarte for making everything possible. These people really knows what quality service means. That's why we keep on coming back and will be coming back again to purchase more cars in the future. Again, thanks for all the help guys! : )

dmesa

18 de ago. de 2014

I was very pleased with how I was treated the 2 guys that helped me were excellent they really helped me out and I was out of there in no time! This was my 2nd time returning to Hudson Honda and can honestly say I was treated better than the 1st time thanks to these 2 guys! Of course thanks to Flora for keeping up with me through out my lease term and leading me right back I Highly appreciate the excellent customer service received from these 3 people! See you guys soon and thanks again!!

KatherinH

14 de ago. de 2014

I have been in so many dealers but most of them didnt treat me a good as lucia and her boss did. Im very satisfy of how they give me options and all the attention that they put in helping me to find the right car for me.

Kendra Maccaline

10 de ago. de 2014

I had leased a car from HUdson Honda a month and half ago, which I thought was the best Customer Service, I was WRONG, After I left a few weeks later Brian my sales man calls me to tell me that I was not approved for the lease and so on, Which is hard to believe that the voicemail was other wise. Since then I did not receive my new registration in the mail which I was TOLD that I would just transfer my old plates to the new car which I was not aware of and thats why I did not get the plates, Which then after driving a total of 4 times to the dealer 2 additional times where due the dealership not informing me about my registration that was not going to be sent to my house but the dealer, and the 2nd set of temp plates where going to be expired. On top of everything they sent the payoff for my trade in car to the wrong place and 30 days later my bank calls me to tell me they NEVER RECEIVED IT, Which effected my credit!! . Which I find very odd and suspicious... In addition to these things that should have been dealt with before I left the first day I received the car! I had to fill my own gas up which (Brian) told me if I brought the receipt in they would refund me which I NEVER Received and is still trying to get back! They claim they lost the copy they took from me, my second trip there which is 2 HOUR DRIVE, and when I had agreed to lease I was told once price and when I came back the 2nd time it was another, the finance manager who ills all the paper work out, told me it was because i agreed to tired protection, which she made it seem clear i had to get it in order to lease the car, which was a lie, and now i'm leasing a car for more then i wanted, had issues with my bank, and for what!?!?? If you go here make sure you do a follow up from your bank, do your HW and call back to make sure the paper work was put in properly, I just felt like I was being treated not professionally, These are just minor issues which I think as a customer I should not have to deal with...

kazzoline

6 de ago. de 2014

My son had a problem with his tire, being a new driver, he was very nervous going to the repair shop,I as a mother called up there and spoke to John Colarte, whom I must say was very, very helpful and I so appreciate his kindness, attitude in this situation and understanding. I've had to deal with other dealers from other dealer co. who have this attitude, well you bought the car so the heck with you now... Now I know when looking for a car, I will call John for sure, and I will also pass the word, HUDSON HONDA OF WEST NEWYORK IS THE PLACE TO GO! tHANKS AGAIN, kERRI AZZOLINE

melissabobe

3 de ago. de 2014

Just leased a Honda Accord Ex-l and we are very happy with the service. Oscar Cordova and John Colarte amicably worked with us and were very attentive to our needs. Very professional and friendly.

sk2756

31 de jul. de 2014

Every person I worked with and met at this dealership was professional and friendly! My salesman, John Colarte and Juan Pena were extremely helpful throughout the entire process.

illesc2

30 de jul. de 2014

john was very attentive and great at helping me out with the issue I was encountering. I highly recommend him because he has great people skills.

coacharonson1

27 de jul. de 2014

My sales person was Ronal Lopez and I also spoke with the manager John Colarte. It was a very relaxing experience and they got my car in black from another dealer the same day. This is my second lease of a Hybrid Honda CRZ-EX. I will definitely return to this dealership in the future. The sales person and manager were both terrific. Highly recommend this dealership for anyone looking to purchase a Honda car. My grade for them is A+++++++++++.

campos95

13 de jul. de 2014

I would like to thank Yirko Salgado, Remila Christo and especially Marleny Blanco for the excellent service they provided on my purchase of a 2013 Honda Civic EX. I must say my salesperson Marleny Blanco must be the best salesperson ever. She is a true professional in her field and I highly recommend her to anyone who is considering purchasing a vehicle at Hudson Honda. Yirko Salgado is Hudson Honda's best sales managers and he worked with me to give me the best deal he could on my purchase. Remila Christo provide the finance and all the paperwork. Remila did an excellent job on explaining every paper and form I had to sign and she made sure I received only what I needed when I purchased my Honda Civic. Her personal interest and friendly personality made me feel very comfortable while she processed my paperwork. Thank you Hudson Honda for having the Three Musketeers help me with my purchase of one of the best cars on the road today.

jenz6

11 de jul. de 2014

Buying a car is nerve wracking but at Hudson Honda the sales representatives made it a relaxing experience they really work with the customer. Thank You Guys.

Shiomara G

7 de jul. de 2014

Just wanted to say that my experience at Hudson Honda was very pleasant. I never once felt pressured. I went in there with an idea in my head of what I wanted and the salesperson (Aladdin) kept it to the point. After looking around a little bit, I told him that I was looking for something simple; he immediately showed me a car that was within my range and exactly what I was looking for.Again, there was no pressure to purchase that day, and he even kept insisting that I ask him any questions I may have. He also even pointed out a few things that he thought would be helpful for me to know. All the car history information was provided and they even worked on providing the lowest rate for me comparing different banks to for my financing. Everyone was extremely kind and took the time to make sure I was being taken care of.I am extremely happy with my pre-owned Honda Civic and even happier to the VERY attentive customer service provided by Aladdin and the staff of Hudson Honda. I know that they are making an effort to improve their customer service, and I just wanted to take the time out to let them know that it was well received and they should definitely keep up the great work!

Aperalta212

4 de jul. de 2014

I just purchased my vehicle today and I can't even begin to describe how fast and easy the process was. Henry Mercado is a gem to this establishment and provides top notch service. It was a wonderful surprise to see just how much they care about their customers. Anthony Lazo although very professional, always remained so laid back and fun. These guys tag teamed to provide me the best customer service I've ever received while purchasing a vehicle. Hudson Honda you guys are the best!!!!

Carinamercedes

3 de jul. de 2014

I came to Hudson Honda not knowing what to expect, it was my first time coming to a Honda dealership ever. I had an appointment with a sales rep named Michael Tejeda, and from the minute I walked in , he was extremely helpful. I needed a car ASAP but I wasn't sure what would be my best and most financial decision to make. Michael like I said was great, he went over all my options with me to help pick the most affordable. He really worked with me to get me everything I needed in the car. The customer service all around was phenomenal, everybody was friendly and help and even their knowledge on the specifics of all models was exceptionally well. I'm not gonna lie I was nervous to sign for a car and commit to payments because it is a big responsibility, but Mike and the rest of the employees really reassured me and I'm very happy I chose to do business with them. It's been a week and a half that I had the car and I love it. I definitely recommend that people choose Hudson Honda, especially Michael Tejeda, if you want the best service and customer experience!

AlUndulate

2 de jul. de 2014

My wife & i came in to lease a new honda civic 2014. Marleny & John were amazing from the start. They gave us an absolutely INCREDIBLE deal on the lease. I highly recommend hudson honda for anyone looking to lease or buy a honda. its refreshing to find non pushy, funny, welcoming and generally REALLY nice people in the car business. Def earned a life long customer! -Albert & Julissa

RocketMotor

1 de jul. de 2014

Every person I worked with and met at this dealership was top-notch, professional, friendly, etc. People went out of their way to check on me and made sure everything went smoothly. From the first phone call a week ago to leaving the dealership with my new Honda this weekend, it was clear that Hudson Honda stands out. I generally don't like sales-type people, I'm more of a tech person, but this experience was refreshing. Hudson Honda treats you like a customer. I don't know why it can't be like this everywhere, but kudos to Mr. Tropiano for all he does to make this happen. He is the VP and he was out on the sales floor making sure everything was OK. He cares about people and all the employees are on board with his philosophy. I think they are a top volume dealership and they want to stay that way. In my opinion, this is a successful dealership. They are great and are looking for ways to be better. Thank-you to David Constant, Flora Adamani, Ronal Lopez, the finance guys, and everyone that had customers of their own, but still checked on my wife and I to make sure our experience was perfect. We didn't need anything, since the process went so smoothly, but it was nice to know that so many people felt it was their job to take care of us. Well done, Hudson Honda, you are the best of the best. Incidentally, the car was amazing! Honda high technology engineering taking another step forward.

davidsdisturbed1

30 de jun. de 2014

I already had an 09 Accord which was in for service (oil change) but by 1 pm I was driving out in a brand new Honda Accord 2014 EX, everyone from Chris to my sales man Rigo to Orlando to Eric were super professional, courteous and attentive to my needs considering I was there from 8 am cause I was only getting an oil change. Since the process was long in obtaining a new care they made sure I was provided with lunch and treated as a VIP guest (which has happened since Ive been a customer in 05-06) I will continue to purchase, service and recommend Hudson Honda to everyone I know.

johayra

17 de jun. de 2014

We were attended to as soon as we arrived. Micheal Tejeda made me feel comfortable and found a car suitable for me. I love my Honda.

jcardin03

14 de jun. de 2014

If your in the market for a new or used car, I highly recommend Hudson Honda and go see Ronal Lopez. He did his absolute best in trying to find me the right car. I give Hudson Honda and Ronal Lopez 5 stars.

jamiemartin0718

14 de jun. de 2014

I was extremely impressed with my experience at Hudson Honda. The staff was very helpful and met all of my needs. They negotiated a great price for my new lease and made me feel comfortable with my purchase. Our sales person, Ronal Lopez, was very helpful and walked us through every step of the purchase process. He worked with our entire family to help us choose the right vehicle for our needs at an affordable price. I can not say enough positive things about how pleased I was with his service. I would highly recommend Hudson Honda to my friends and family and I will buy there in the future!

carga7

10 de jun. de 2014

I was very happy to have left the dealership after leasing a brand new CRV. 6 weeks later they tell me the financing did not go through.Very disapointing. Be very careful unless your credit is stellar. I am now the proud owner of a new car which I bought from a great dealership.The salesman are very nice but the finance department is clueless.I

pattychan

28 de may. de 2014

if you are thinking about going to this place contact Cesar Romero!!he's the reason why my family purchased a honda accord coupe from hudson honda.I am a recent college grad, and my family decided to get me a car as a graduation gift. As a car virgin, BRING EXPERIENCE car users with you! Dealerships will always try to take as much as they can from you. Luckily my big brother and my uncle are both car fanatics and came with me.As for my experience, we found the car that i really like although it was kind of pricey. My uncle was able to negotiate a price that met on both terms. Always try to negotiate with them.The car window had a crack on the bottom left side, but it was "sealed" so we could not ask for new window. That was one flaw i did not like. However Cesar did all he could to figure out and try to help us out on getting a new window. Once i approved and confirmed everything was my liking, it was time to do paper work. Before doing paperwork, we asked to make sure there was a spare key. Cesar said there was a spare but the manager has it and the manager was at meeting. So we decided to fill out the forms first. BE PREPARED for some reason in Hudson Honda, paperwork takes a long time... We stayed in the lobby for about 2 hours before waiting to get financed by Remila, our sales consulate whos always a sweetheart. BEFORE signing all the papers we asked again for spare, but now the manager was at lunch... So we decided to head upstairs for save time and sign all the finance papers. MAKE SURE TO GET A COPY OF EACH SHEET. Remila informed us on whatever form we were signing and did provide us copies.Now after all the paperwork was done, my family and i were ready to leave. Its been almost 4 hours in Hudson Honda. We asked for the spare key, and David the manger told us there wasn't a spare key because the previous owner never handed in a spare key. My uncle and brother started getting very agitated because we waited for HOURS and now they tell us?We spoke to Cesar about it and he was more than willing to understand and wanted us to leave with a spare key. Then we spoke to David and he agreed it was fair to make us a spare key. That was another hour of waiting.. While we were waiting Cesar did everything else to make sure we were comfortable, had our papers, understood the process of leaving Hudson Honda, the process of registration and inspection. After 5 hours of being in Hudson Honda, everything will finished. We had our forms, the spare key, and ready to go and leave my new car!!Overall Hudson Honda was a good experience, kind of pricey but negotiate and call them ahead of time and make sure they have all the paperwork done so it'll be a much shorter process.I HIGHLY recommend Cesar as a sales specialist, he knows his information about cars and is willing to do whatever he can for his customers to have a good experience in Honda Hudson. Also thanks David for helping out with the spare key!another observation i noticed, it seems as if workers work as their own not as a team. while Cesar was running around helping my car and his other sales customer's car, the other sale workers were just hanging out.. Im sure they could have helped other customers even if they are not theyre sales customers

tcintron4648

22 de may. de 2014

Getting a new car isn't easy, but John was perfectly knowledgeable and helpful on the subject. He made getting a new car easy and made sure I drove off with exactly what I wanted. He knew all the features on the car, and made sure he explained them all to me. Overall, I had a good experience.

mpolonia1

15 de may. de 2014

I was a complete car virgin! I had never even entertained the thought of buying a car, so needless to say I was terrified! But Bruce made me feel completely at home! Him & Orlando made the process very easy and they reassured me the entire time! No better place to go when you're scared to buy a car!

marla1975

23 de abr. de 2014

I recently purchased a Honda Accord from this dealership and it was the most efficient and professional dealership I have ever purchased a car from. I cannot recommend this dealership enough. The staff were very helpful and so easy to deal with. They answered all my questions and concerns. The price of the car was the best around.

yis1209

21 de abr. de 2014

David Constant the sales manager really went out of his way to make sure that my experience at Hudson Honda WNY was great and that any unfortunate events were taken care of. He followed up with me very promptly to assure I was a happy customer.

Cubano

10 de mar. de 2014

I received a call from Flora Admani about 4 months (approximately November, 2013) prior to my lease end (February, 2014) to see if I could get out of my and lease a 2014 Honda CR-V AWD EX-L or 2013 CR-V EX-L AWD. We could not reach a deal at this time after a few hours of aggravation with the sales managers. Flora called again about two weeks prior to my lease end so returned but with the same results (no deal). We did finally reached a deal 2 days prior to my lease end date with no remote starter or floor mats in the vehicle, as I requested to be thrown in because of my aggravation. That is when Flora stated that she would check Rafael a sales manager. She called me back saying it they could not throw in a remote starter. Flor went on to say "that if she threw in the remote starter, she would get fired." We finally reached a deal with no remote starter. I was suppose to come in the next night to receive the car but ended up in Garden State Honda instead. Garden State Honda gave me the deal that Hudson Honda offered with the remote starter and no hassles.

jeon

23 de feb. de 2014

My dad took me to get a used car from Hudson Honda of West New York. The price was fair. While inquiring about the vehicle, I kept insisting that an inspection would be made on the car. My salesperson assured us the car would be inspected, and nothing would be wrong with it mechanically. My mistake for not getting everything in paper, as I will never trust a car dealership again. While we were purchasing the car, I noticed an open recall for an ignition switch and pointed it out - he assured us everything was fine once again, and swept it under the rug... About a month later I went to get an oil change and of course, you already know what happens next. This Honda dealership (Open Road of Edison) offers us to fix the recall for FREE! Like every Honda dealership should. In addition, the following problems were found with the car.- Burnt out brake light bulb- Transmission oil leak (still pending further investigation - might require a transmission rebuild or repair $$$)- Faulty starter motor- Undiagnosed squeaking noises And that's where you think it ends... Nope. The car was purchased mid-January. Temporary plates expired on February 6th, 2014. Called Hudson Honda 3 times prior to expiration, forwarding me to the "Plate People". Left 2 voicemails, never received a response. Seems like they were never working (big surprise). Finally contacted my salesperson, and told me I need to get another temporary plate. I explained that I go away to school, and asked if he could FedEx the plates to me. NOPE, told me I had to come in because they couldn't be mailed (Knew this is a lie, because when I bought an Acura they FedEx'ed plates right to my doorstep in less than 10 days after purchase). Spent a Saturday in traffic with tolls to come into the dealership to pick the 2nd temporary plates up. It is now February 23rd, and the second set of plates are due to expire on March 6th... This business is unethical and unprofessional. Worst customer service I have ever experienced. I wouldn't recommend Hudson Honda to anybody.

TeachersCollege

14 de feb. de 2014

Our experience at Hudson Honda of West New York, NJ was most satisfactory. Our salesman, John Colarte was extremely helpful throughout the entire process. He was cordial and straightforward. He listened to my concerns and what I had in mind for a new car. I never felt I was being talked into something I didn't want. I've been a Honda owner for many years, and John answered all my questions about the different models in which I was interested. I'm very pleased with my experience, and I shall recommend Hudson Honda without reservation. The financing process was efficient and professional, as were all my interactions with other Hudson Honda staff. This is a very busy dealership, yet whenever I needed something and was under a time constraint everyone was always helpful and made great efforts to expedite my requests. I appreciate all the hard work on my behalf to make the car buying process as pleasant and easy as it could be. Best, Marie Ellen Larcada Smith

JeApp

11 de feb. de 2014

I would like to formally thank Hudson Honda for their swift attention to my prior concerns when I purchased my 2014 Honda Accord Coupe. The team was very respectful and truly professional upon entering the dealership. The General Manager along with other employees were quick to apologize for the unfortunate events that transpired and it made a world of difference. When you write a review you want your voice heard, Hudson Honda Members David Constant (BDC Manger) and Orlando Hunt (General Sales Manager) did exactly that. I received a phone call by these two gentlemen after I posted my dissatisfaction and they wanted to ensure my contentment. Sometimes its not a matter of what you can do to hurt a business or what you can get out of a mishap, sometimes its acknowledging the customer and rectifying the wrong with a simple phone call, that is exactly what the members at Hudson Honda did for me and I appreciate the effort put forth by the dealership, including Aladdin Agina (Sales Representative), Erik Jimenez (Finance Manager), and Yirko Saldalgo (Sales Manager). I love my new car and I look forward doing business with Honda for years to come. Sincerely,J. Appelgren

Ramnarayan

10 de ene. de 2014

Hi Ynes, Thank you for your assistance on my purchase - I bought the Accord on the price you quoted me and my buying experience was excellent - the sales rep Duberney was great. thanks again and will contact you in furture for any followups. Ramnarayan

erickson123

30 de dic. de 2013

John Colarte is a great car sales man very patient and very helpful. He was amazing I would recommend him to anyone out there to get a car from this dealership and from him. I would have to say he needs to be a manger he is better then just being a sales man . He is also a family man we spoke about our children. He was also helpful through the whole process from getting paperwork ready and getting our car cleaned before we took it.

art05rachel

18 de dic. de 2013

Tengo un Honda Civic 2012 de Hudson Honda, al momento de vendermelo todo era bien nice, por motivos economicos me he atradaso con dos pagos, llame para hacer un acuerdo con ellos para pagar los dos meses juntos en una semana, la que me atendio en pagos por telefono llamada Ashley, me insulto y me dijo que ellos no tenia que ver con problemas con nadie y que no iban hacer ningun acuerdo conmigo que si no pagaba todo en 2 dias venian a buscar mi carro, que me la busque como yo quiera pero que ellos no hacian acuerdo, le solicite hablar con una supervisora, duro 10 minutos para la supervisora tomar el telefono llamada chrysti y me dijo sabe que creo que antes de dos dias le buscamos el carro, porque no podemos hacer el acuerdo para una semana mas..... a ellos realmente no les interesa el cliente

Robjv413

17 de dic. de 2013

This is the first time my wife and I tried this dealership. Why did we decide to lease at Hudson Honda? Two words: John Colarte. He was awesome! I met John a few months ago when I started looking for a new car and stopped in just to look at the Honda line. I was going to go with a Civic or Accord but I really had my eye on a Ridgeline but thought it was out of my price range. John called me a couple of times to follow up but was not pushy like other salesmen. He told me he would try hard to do whatever it took to get me in the car I wanted and make me completely satisfied and I believed him. Sure enough, John came through like a real professional and he worked hard for me and my family to get us in the Ridgeline. We are completely satisfied and everyone at the dealership was cordial and respectful of our time and made us feel like they cared about us. I recommend Hudson Honda 100% without any doubt. Thank you John Colarte and the rest of the great Hudson Honda staff. I will tell all of my family and friends to try Hudson Honda. See you next time for our next car.

CRV2015

26 de nov. de 2013

Excellent services! It took me several weeks to finally find an ideal price and car. Went to other dealerships but they couldn't match what I needed. After some research and recommendations I decided to drive to Hudson Honda. Best decision - I was fortunate enough to have found the best price! I have spread the good word for anyone looking for great service and prices.

honest fair consumer

13 de nov. de 2013

Spoke to a salesman who said their prices on used vehicles are rock bottom. He said I was trying to lowball them. They are untruthful and dishonest.

lolmonstah

24 de oct. de 2013

When I had walked in to Hudson Honda I already had my mind set on one car. John was the sales person who helped me and my girlfriend make it happen for us. He is the most professional and friendly dealer there, always having a smile on his face and fought for us to get the best deal we wanted. If you're looking for a new car from Hudson Honda, then John Colarte is the man to speak with.

Vanne

16 de oct. de 2013

Mr. Castro is a great addition to Hudson Honda. He was friendly and easy to work with. He made my purchase experience a great one. I didn't feel i was being taking advantage of .. as usually do with other salesmen, when trading or purchasing a new vehicle. I have recommend Mr. Castro and the Hudson Honda dealership to everyone looking for a new or pre-owned vehicle. Great Services and Sales!!

cscott79

27 de sep. de 2013

I was not sure what I was looking for, but Duberney showed me all the different models and all of their features. He was extremely knowledgeable about all of the features and specs. By the end, I found a great car with everything I needed and few extra bells and whistles at a great price! If you're in the market for a car, go see Duberney, and he'll hook you up!

JP

23 de ago. de 2013

You know the saying too good to be true? Well, it's exactly what happened. This site had a vehicle at a price, it was certified and the carfax shows it was certified. Upon getting to the dealer, we were promised that price before taxes and fees only to have tons of these "fees" added on PLUS an added fee to "make" this car certified. We were told to pay all this otherwise the car wouldn't be certified. A total of about $3000 extra in fees before tax! Nevertheless, it made no sense since it already was certified. The manager had no idea how else to justify these bogus fees. The salesperson couldn't even look us in the eye when this was happening. She did try to help, the manager didn't and we had to decline. Just do your research like we did before going in. It helps. Sucks that we couldn't get to an agreement. We really liked the saleswoman

Mely0124

19 de ago. de 2013

My husband and I initially walked in to Hudson Honda looking to trade in my current vehicle for a used car and we left with two brand new vehicles. Me with a 2014 Honda Odyssey EX and my husband with a 2013 Honda Accord EX. John Colarte was our sales rep and he was determined to make sure that when we left Hudson Honda it would be with two new cars and that we would be completely happy and satisfied with our decisions. We were there for quite some time but it was never an issue for us because John made sure that we were comfortable at all times. He even ordered dinner for us so that we could eat while our cars were being prepared. Everyone there was very friendly. By the time we left it felt as if we had known John for years. Having previously visited another Honda dealer where things did not go so well I would highly recommend Hudson Honda and most definitely John Colarte. If you initially aren't comfortable with the deal they are offering you, you better believe that they will work with you until you are completely satisfied and you can trust in John to get that done. I would like to thank John and everyone at Hudson Honda for making this a great experience. We are SO happy with our new vehicles!

thebellman

19 de ago. de 2013

They do not refund your motor vehicle fees. I have been waiting since May 5 for an $85 refund. They keep telling you that the check is in the mail. Now it's on to small claims court after a complaint with the BBB and the NJ consumer affairs dept.

luisthensant

30 de jun. de 2013

I would like to say that John is by far the best salesman I have ever dealt with. he was not like other salesman that there only concern is selling them the most expensive car available. John listens to your needs and finds the best bang for your buck. I will definitely go back back to him for another car. Thanks,Luis

hlasserra

9 de jun. de 2013

I lost my car and had no way to get to work. Went in to Honda with no expectations however this gentlemen John Colarte went above and beyond the call of duty to ensure I left the dealership with a car. He walked me through the processes (very knowledgeable) and made sure I was satisfied and taken care of the whole time I was there. I left with a Ford Fusion and have recommended him and the Honda Dealership highly. This is the place to shop for great cars and be provided with excellent customer service.Heidi Lasserra

MABCNJ

6 de jun. de 2013

Having shopped my business to approximately 8 Honda dealers for a new Accord, my first priority was PRICE! After negotiating with the various dealers, I leasesd a 2013 Accord EX-L from Hudson Honda. This is my 3rd new Accord since 2001, but it was my 1st time dealing with Hudson Honda. The staff at Hudson was very friendly and proffessional, but more important they were the most aggressively priced. I negotiated the deal directly with Hector the Sales Manager without stepping foot in their dealership until the day I picked up the vehicle. When I picked up the car I dealt with Marleny the salesperson (she knows the product well) and then Jason (explained everything in detail) proccessed my paperwork, I was out of there in short order! These 3 people made my experience very pleasant. The deal that was quoted to me was the deal I signed. The car was sitting there waiting for me when I arrived at the dealership, prepped and ready to go... No Drama! No last minute changes! Just a delivery of what was promised! Thanks for a pleasant experience!

NJaccord

2 de jun. de 2013

John is a stand up, courteous guy who I will do business with in the future again. Thanks again John for helping me get an great deal on that beaut of an Acccord.

elvine

29 de may. de 2013

John Colarte was awesome! I went in to refinance my 2009 honda civic that I was hoping I could've gotten rid of last year. And once John found out I didn't qualify to refinance, he worked his magic and put me in a brand new honda civic and actually paying LESS than what I was. John is a real straightforward salesperson that will tell you how it is and I felt completely comfortable with him. I would suggest anyone interested in buying a new/used car to go to him. He won't steer you wrong!

jojay6

22 de may. de 2013

Keep away, this is what you would expect from the old style used car dealers. Screwing over the customer and selling damaged and or defective cars.They overcharge you on everything, paperwork motor vehicle fees and so on.

eab917

19 de may. de 2013

I stopped in at Hudson Honda on a Wednesday evening just to briefly look at a 2013 Odyssey, as I did not have the time to shop at that time. John Colarte immediately introduced himself and we discussed what I was interested in. Had a 2003 Ford Windstar I looking to trade-in to lease a 2013 Odyssey. I made an appointment with John for the following Friday. The reasons why I gave the above ratings is because John was fully prepared for me when I arrived. He showed me the options I had for the various Odysseys. I told him the amount of monthly lease that I was willing to pay. He worked with me for the next three hours to obtain the best pricing -- which was exactly what I was willing to pay. It was long past closing time and John stayed until all the financing paperwork was completed and signed. He then proceeded to fully demonstrat all the features in the vehicle. There really was no reason for John to stay well past closing time on a Friday night, but he did. I truly believe John went above and beyond his duties in doing this. The deal was already done and he certainly could have left as his portion of the job was done. I neglected to state that when I arrived at Hudson Honda on Friday, I had two young sons, aged 10 and 12, with me. As you can imagine, after 3 hours both bouys were getting restless. John continued to be friendly and patient with my sons throughout the night. John also called me at 10:00 am the following morning to make sure that everything was ok. Again, he went above and beyond.FYI: I am presently leasing another vehicle, a Ford Escape, which will expire 3/30/14. I have been a loyal Ford customer all my life. However, there is no doubt in my mind that I will return to Hudson Honda to lease our 2nd vehicle next year to work with John Colarte.

theloneronin

7 de may. de 2013

My wife and I were having issues with a Toyota we bought from another dealer. We found a 2009 Honda CRV on Hudson Honda's website at a price that was too hard to beat. We were aware that out chances of getting the car were slim at most- our credit isn't the best and we were only one year into our Toyota's financing... But we decided to give it a shot anyway. Luckily, we landed John Colarte as our salesman. He worked for hours on our behalf to get us out of our Corolla and not only managed to get us into the CRV we were hoping for, but into a 2011!!! The best part is that we are making almost the same monthly payments!!! I'm not sure how he did it, but he did... John's sales experience and attention to detail got us into my wife's dream car and for that I can't thank him enough.

GinaJackson

7 de may. de 2013

I ended up needing another vehicle after crashing my Honda CRV and damaging the hood. I chose Hudson Honda because of my previous sales experience and was happy to find John Colarte as my salesperson. My life and circumstances required something smaller and simplier; while I admit that I drove a hard bargain, John was easy to do business with and perfect in cutting the deal I wanted! In less than 2 hours I drove out with a small, smart & sweet Honda Fit!John's follow up, two days later, to check on me, the car and my decision was appreciated. Additionally his personable service to facilitate a parts replacement/adjustment (as during the test drive, we noticed that one window failed to open) after the sale of the car was outstanding.Well done, Hudson Honda. Thank you John Colarte, you have my vote!

E. Veras

7 de may. de 2013

It was time for me to purchase a new, reliable car with an expanding family. In being a car mechanic I know that one of the most reliable cars are Hondas. I came across the good fortune of dealing with Brian Salcedo, Sales Person and Jason DeJesus, Finance Manager. Both men were extremely professional and answered all of my questions. I left that day with a 2013 Honda Accord and I am very satisfied with my overall experience. I would recommend this dealership for anyone who seeks to negotiate with honest people.

sunnybee063

5 de may. de 2013

Much respect to HONDA WEST NEW YORK NEW JERSEY: From the time I showed up at 2:05, for my 2:45 apptmnt. I was greeted by professionals. The manager LUIS LOPEZ, the sales consultant, MAX BAEZ, and last but, not lease, Special Finance Manager ORLANDO HUNT. put me in the car of my choice. Even with my not so great credit, I left there driving my NEW CAR.... HONDA in WEST NEW YORK NEW JERSEY is THE SPOT. When all others fail, or before they fail checkout HONDA in WEST NEW YORK,NEW JERSEY. You'll be satisfied,their GREAT....

wendymercedes9

23 de abr. de 2013

John Colarte was an excellent dealership. He was friendly and professional at all times. He was thorough with his explanation on the Honda Pilot features and had patience most of all (considering I took my four kids). I highly recommend John Colarte to anyone as a dealer as well as for any upcoming opportunities that may arise at Honda Pilot. However, Jason DeJEsus the financial advisor was quick at convincing me at obtaining a vehicle. But I find the price I am paying for my vehicle is high, not to mention, it took almost three weeks to obtain my license plate. Additionally, Jason DeJesus insisted on me driving with an expired temporary license plate and when I addressed the issue, his exact words was, "You are going to have to tough it up." REally? Was I suppose to tell this to a police office if I was pulled over for driving with expired license plates. So my question becomes, what is Honda or Jason DeJesus willing to do to accomodate me and make me a happy and satisfied customer? Can the cost of my lease be reduced? Please feel free to contact me at (646) 434-9333 or wendymercedes9atgmail.com. Thank you.Wendy

frenzel5208

13 de abr. de 2013

Five Stars all the way around in terms of customer service and all around dealership experience. Even at their busiest times and peak hours, there are people constantly walking the premises to ask if you are being helped.I went there withon Monday and cut a deal by mid week -- drove off in my brand new car today!I especially appreciate the effort Luis Santos and his supervisors made in accommodating my lack of credit. They REALLY worked on a deal with me and gave me every option there was during the entire process.This location in West New York closes at 8 PM -- and on multiple occasions Luis stayed late even after closing to get everything together for us since I got out of work late. Seriously, I've been to other dealerships in the area and if you have bad credit or no credit, sales reps would just get turned off and tell you a bunch of bull to get you to leave and work with someone else. GO HERE if you are from the area and or surrounding towns. I know a lot of people to trek all the way to Jersey City 440 for all those dealerships and honestly I've had such terrible experiences in other places there it wasn't worth the commute money and mental exhaustion.The service is speedy and competent. Excellent and comfortable lounge area as you wait for services, and a consistently updated inventory.Thanks Hudson Honda!!!- Frenzel

robpaterson

11 de abr. de 2013

We just purchased a new Honda Pilot (so not an inexpensive car, of course) from this dealership. Although our initial experience with the sales process wasn't amazing, David Constant has been working with us to resolve a number of issues we had. David has been very hands-on and attentive at fixing a number of issues that occurred with our sale, including plates arriving late, after the temporary plates expired (probably had something to do with DMV as well). He also apologized for no one at the dealership calling us back re. custom installation of a sun roof and DVD player.All in all, it is apparent that they are working hard to make the sales process a better experience for future customers. We can't say whether that will happen, but if David is any indication, and if his promise to make the buying experience is true, then we can definitely recommend purchasing a car from this dealer.

Angelsinojos

20 de mar. de 2013

Hello, I just want let people know about my recent experience at Hudson Honda. I went there because I saw a very nice car on the web page. The car was used. I test drove the car. It had the check engine light on and sales rep told me it was going to be a minor fix. I gave a deposit of the car on jan 31 2013. One week and a half went by and I did not hear from the dealer. I had to call constantly and I was told it was almost ready and this and that, next to be serviced etc.. Later I found out what happened: A customer had brought the car for a trade in, and was given a new car. then I gave the deposit for that used car . Then no loan was approved to the customer who took the new car, NOW, WHY WOULD YOU SELL THE CAR WHEN A LOAN HAS NOT BEEN APPROVED TO THE CUSTOMER WHO TRADED IN THE CAR? I asked for my deposit back and they said it was going to be 5 to 7 business days. More than 20 days went by for me to get my money refunded finally on March 5 2013. Not professional, not a call from them , and they would not answer my calls. Definitively would not recommend this dealer.

marlynda12

9 de mar. de 2013

John Colarte was very patience and understanding with my needs in getting my first car. He did an awesome job in finding me a great deal on my Accord and insurance! Also Jessie De Jusus in finance was very informative and detailed! Thank you so much John, Jessie and Hudson Honda of West New York you guys are a great team!

MaxD

3 de feb. de 2013

I bought a brand new honda crv-ex from this dealership in january. Part of the reason I wanted to buy this was the $300 gift card they were offering. I negotiated a very good price and the overall experience was good. The only -ve I have is that I was not given the $300 gift card as I got a good deal on the price as per the sales person. It was not in the fine print that getting a good price would negate this deal but I was too tired and didnt want to make a big fuss over it.It would have been a 5 instead of a 4 except for that one detail. I would recommend this dealership but be sure to go in fresh and not tired :)

RonCRV

28 de ene. de 2013

We drove all the way from NYC to Hudson Honda to purchase two (2) 2013 Honda CRV EX AWD. They were able to match the lowest price offered to us by other Honda dealers plus they have $300 gift card for every new car purchased/leased (We're still waiting for our gift cards through mail though) Mr. Erik Castro was our salesman. He's very approachable, friendly and accomodating. Jason De Jesus was very pleasant as well. Overall, we had a great buying experience and will recommend Hudson Honda to friends and family.

Donagyrl

12 de ene. de 2013

The staff at Hudson Honda went above and beyond the call of duty to ensure I received fair and quality service. They took the time to make an accurate diagnosis of my problem and made me feel like a valued customer.I have been to other dealerships but Hudson Honda was the only one that made me feel right at home because of their neighborhood presence and friendly demeanor. I will continue to do business with them going forward.

ashwin824

27 de nov. de 2012

This was my first car purchase at Hudson Honda of West NY and I'm 100% satisfied with the quality of service they provided. I will recommended this dealership to friends and family and will continue doing business with them. Hector and Antonio makes a great dream team and was pleasure to work with. Also, Joe is an awesome Finance Manager. Thanks guys for job well done......

Mark Strain

12 de nov. de 2012

On November 12, 2012, I arrived for an EXPRESS oil change and tire rotation at 10:00 am. I entered the express lane to find no one waiting and then went inside for help. I was told I would need to wait a few minutes until someone was found to give me a ticket for Service. I then waited for 10 minutes before someone came out to give me a ticket. I then met with a Service Advisor and informed him I would need an oil change and tire rotation. I asked how long it would be and he told me thirty minutes or less. Great, two and one half hours later I went to Service and asked what was going on with my car. They had to take a few minutes to find my car and then told me it would we a few more minutes. This has been an ongoing problem with the Service Department. I had to take my car in last month for a recall and was told it would take four hours. I spoke with the Service Manager and he did not seem to be concerned about the SERVICE they are providing. I leased my car from Hudson Honda and should not have to wait hours and hours for SERVICE! Hudson Honda SHAME ON YOU! I have been leasing Honda"s for a few years now and have never had the TERRIBLE SERVICE EVER that I have received from Hudson Honda! I will now be going elsewhere for my SERVICE and my LEASING! I truly believe that this Dealership DOES NOT CARE ABOUT SERVICE! Again, SHAME ON YOU!!

wcastillo7003

24 de oct. de 2012

First and foremost dealers are all pretty much the same, they are in business to make money....but when you say one price and write another, that's not even close to the one you agree upon, than that my friend is being deceptive. So unless you read before you sign you should never have a problem. I would not recommend this dealership because they try to keep you there for 3 hours waiting and then try to rush you when you are signing papers as a ploy to throw you off. That to me is more criminal than anything else. Don't try to sell a car for 43500.00 when the msrp is 41800.00 and you tell me I'm buying it for 39000.00 (far from dumb)Bruce Halloway and Hector Vinasco know what I'm talking about.....charm will get you a smile but not my money!!!!

Asm1275

20 de oct. de 2012

Dear Naomi and Bruce,I am appalled and disgusted, I drove an hour and 20 min to them, spent hours on the phone, sure come ondown they said, get there and they sold the car I wanted... no phone call either to advise.Unbelievable NEVER EVER HAVE I BEEN SUBJECTED TO SUCH SHADY PRACTICE

makeitwork

5 de oct. de 2012

I should've walked out from this place when they tried to make a deal without telling us the price of my car that was traded in. They said they don't know because they're not allowed to know??? does that make sense?? making deal without knowing how much my car cost?? it turned out that cost of my car was higher than they estimated (they didn't tell us the price until the end, i saw the number on the paper on his desk and that's how they admitted it was the cost of the car) and of course they made the deal based on their estimation already pretending they've made the best deal for us. i ended up buying it anyhow but i'm regretting so much about it. I would not recommend this place to anyone I know ever.

JulianV

24 de sep. de 2012

Due to milage I went there for a major tune up on my vehicle. $1250.00 for changing timing belt, water pump, tensioner, valve adjustment etc. 2 days later I drive the car and I realize the car is flowing oil big time! I almost run the engine dry! They busted one of the seals. Next day I call they are sending a trailer to pick up my car. They promise 8 am the trailer is not there until 11 am.

jeffreymanrique

14 de sep. de 2012

My sales rep was John Colart and he was very helpful. He explained everything in detail and if he couldn't he wasn't afraid to ask for help. He worked with my fiance's and I's budget to get us the best deal he could. Very friendly, and wasn't like most sales man in the sense that he wasn't pushy and let me and my fiance talk things out. My fiance likes to bargain and he was very patient with us and so was the management staff. I would definitely recommend this dealership to my friends and family.

rlopez1111

11 de sep. de 2012

I recently purchase a Honda Pilot 2012 (End of July or begining of August). I'm very happy with my overall experience at Honda. Lenny Willis, Richie Willies and Al Rico, worked very hard for us to get us the best deal they could give us. I was honest with them and they were honest with me so we were able to get a great deal for both parties. Very good people. The finance guy was great with us as well - can't remember his name. All of them were very professional. Extremely happy with them.Yo y mi espose estuvimos recientemente at Honda y compramos el Pilot 2012. Estamos muy contento con nuestra experiencia en general que tuvimos cuando visitamos Honda. Lenny Willis, Willies Richie y AL Rico, trabajaron muy duro para nosotros para conseguir el mejor deal que podian darnos. Fuimos honestos con ellos y ellos fueron honestos con nosotros, asi que pudimos conseguir una buena oferta para ambas partes. Muy buena gente. El caballero que manaja las finanzas fue genial con nosotros tambien - no recuerdo su nombre. Todos ellos fueron muy profesionales. Extremadamente contentos con ellos.

pdp521

11 de sep. de 2012

My experience at Hudson Honda was very pleasant. My sales representative, John Colarte was extremely personable, knowledgeable, and honest. Purchasing/leasing a car can be an overwhelming experience, however the three qualities John possessed make up the character of a trustworthy salesmen and created a calm and informative sales experience. I am very happy with my new 2012 Honda Civic Coup and I have John and Hudson Honda to thank for it. Best of Luck for continued success,Paul D. De Pascale

anshelewitzracing

10 de sep. de 2012

From the minute we walked into the dealership, the staff was kind and curteous. Remila was very knowledgable about all the cars they had on the lot and had a great deal of patience explaining our options to us. Hudson Honda had a large selection of both new and used cars. Remila was not at all pushy and really worked hard to make us happy while trying to get us to make the best decision for our family's new car. The entire process was painless and very positive. I would recommend Hudson Honda to everyone I know and definitely go back to them anytime I need a new car!

123ginger123

7 de sep. de 2012

This was by far the best car buying experience I have ever had. I got the best price and the process was very friendly and non confrontational. I will send all my friends and family there.

horrifiedcustomer

5 de sep. de 2012

I moved recently and was doing all servicing through another car dealer and went to get my car serviced at Hudson Honda. I had changed all 4 brake pads about 2000 miles ago and I dont drive my car much as I take public transportation to work. When I went for my regular oil change, this horrible car dealership took not only 1 hr and 20 minutes for a regular oil change even when I had made an appointment; he comes and tells me that my car needs brake pads replaced along with new rotors right away, otherwise I cannot drive my car in the current condition. We are talking about a car which was driven very carefully for about 45000 miles. I decided to go back to the original dealer which was far away and showed him Hudson Honda's review. Guess what, Hudson Honda just looked at my previous service records at their dealership and had just recommended thinking that I can be fooled into things like that. Would I recommend this dealership, not in a million years.

Cger

25 de ago. de 2012

I bought a new car 2011 was told I was paying for a maintence plan instead I was switched as buying a extended service contract . When brought to Rich Willis he lied in my face left me sitting for four hours disrespected me until I forced the release of my car . I had so much anxiety behind it . I will never ever recommend or buy from them they are really really shady .

CherG

25 de ago. de 2012

In 2011 I bought a maintence plan for my car . I was told everything was covered . I went to get brakes on my car I find out Rich Willis switched my contract From maintence to extended service . When confronted he lied and disrespected me . Others took me in the back room an pretty much told me there was no way I could remember what was discussed at the time of sale . I wanted to leave they refused to give me something in writting detailing the specs of this plan I was tricked into buying . I was there from 12:30 until 5:08 pm and they denied service to my car I was shaking so much from anxiety . Then the general manger came around saying take my card your car was serviced the cashier up front stated no service was performed I went in the green key box took my key and forced my way out !!!! I can't believe this could happen to me . Tagged in 041

ndamer

1 de ago. de 2012

I had the pleasure to have Yirko Salgado as my sales rep, this purchase was by far the easiest car purchase I have made. Yirko was professional, no gimmicks, no pressure, the process seemed effortless.

Mesilvia1

25 de jul. de 2012

I leased my new car from Hudson Honda this past weekend and the experience was great!!! John Colarte was a great sales rep and he was able to get me the car I wanted. I had never leased a car before but he went over the details and explained everything to me. He didn't seem frustrated with all the questions we had and he went above and beyond in customer service. I was able to test drive the car I wanted and John gave me all the highlights of the car....Hudson Honda has a great service overall. I recommend everyone buying a new car whether lease or not to go to Hudson Honda....everyone is very friendly and it's great to be able to walk out with the car you want knowing you made a good choice!!!!

Elkin h

15 de jun. de 2012

My experience as a new car buyer at Honda was a very good one. They have a very experience and friendly staff they helped me with any questions. made it easy to pick Honda Thanks a satisfied costumer

gmendoza312

8 de jun. de 2012

I am writing to compliment my great experience I had with my recent purchase with a 2012 Odyssey touring. My representatives, Rich Willis and Lenny Willis were both professional and a joy to work with. They both quickly showed me the comparison between what the Odyssey had to offer compared to the Toyota Sienna and proved that Honda was the perfect choice and the best vehicle for my growing family due to features and safety. I got the car I wanted and the financing rate I had hope for. The sales transaction process was smooth and flawless. I had never experienced an automotive purchase that was handled as smooth as this was: from my credit prequalification from the website, to the demonstration i received to work the controls of the new vehicle from both Lenny and Rich. Hudson Honda had the car i wanted and the representatives that were extremely helpful, professional, and trustful, all important traits in the eye of the customer. I look foward to my continued relationship with Hudson Honda and my representatives in the future. Thank you, George and Sharon Mendoza

bailey613

3 de jun. de 2012

The salesman I worked with was Lenny Willis. He was very courteous, well informed and went out of his way to work with me and get me the car I wanted at the right price. The gentleman I saw in financing was Daniel Solares. Again I had the same experience. I don't remember the managers name, but I have to say the same for him. This is the third car I've leased from Hudson Honda, and the reason I continue going there is the professionalism and knowledge of everyone I've been associated with there. I can't say enough good things about my entire experience.

donmagin

25 de may. de 2012

I bought a Honda civic two days ago. This is the third car that my family had bought here, and since the very first time I found a great environment which made me feel in family..... Ms. Marleny was very helpful and she explained to me every question that I had. I'm very happy I chose Honda as the brand of my new carand hopefully in a near future my brother and my sister will be buying their cars here because of tje great service that Hudson Honda offers

softail2008

21 de may. de 2012

THE SERVICE WAS GREAT AND FAST VERY HAPPY they really whem out they way to acomodate me with out a appointment and car was fixed correct the first timeGREAT JOB GUYSTHANK YOU SO MUCH

Marisasol

17 de may. de 2012

Hudson Honda was a great experience! From the moment I inquire about a Honda accord till the moment I signed the contract. I got inmediately response from Andrea when I sent the information I inquire about, she contacted me via e-mail the whole time because it was easy to get to me that way but she called a couple of times to make sure everything was okay. Got the price I was looking for through her and her manager Steve and once we got to the dealership they greet me and gave me the same exact price without any tricks to it. Marleny was my sales person and she was outstanding, she showed me the car and test drive it and i loved it! Signed all my paper work and now here I am with my new 2012 Honda Accord. I will always suggest this dealership has a great service and friendly people!

garythesauce

30 de abr. de 2012

My experience at Hudson Honda went very smoothly from my dealings with their internet department up to my shaking hands with Fernando and Johnny before driving off the lot in my new Accord. In comparison to other dealerships I contacted while shopping, the staff at Hudson Honda really seemed to understand their product better than most. Not to mention, everyone was very friendly.

Gemcap00

29 de abr. de 2012

I went there to test drive a car and I wasImpressed the corteous and friendly treatmentCarlos was always courteous and professional and helpful, the same was the manager Al. I don't know the names of all the team. Every effort was done to accommodate the customer.Very professional, friendly.Felt like in family .

Irma Larios

28 de abr. de 2012

I arrived to Hudson Honda in West New York, because Albert Rico is there, I know him from Toyota and he was always very friendly and helpfull! I will absolutely remcomend my friends to go there.

ktorres

26 de abr. de 2012

Thanks guys for another job well done......my family loves you....oh yeah and the car also!!! REALLLLY REALLLLY HAPPY!!!!!!! Please keep up the great work....you guys work hard to make people happy and it shows!!!

c2pankaj

23 de abr. de 2012

This was my first time to buy SUV from dealer. Overall I had good experience though there were some hurdles. But these people helped me to get the SUV home on time.I would like to specially thank Bryan for his efforts in making this deal successful.He is one of the best sales consultant I have dealt with. He helped a lot to get good price as well helped in getting the SUV in good condition. Till last moment I was not sure if I could take the SUV home but he managed to make this happen.

blackhawk17

17 de abr. de 2012

Very unprofessional, waited 12 hours to close the deal and couldn't take the car home that day. The car they were selling me was supposed to be 4wd and it wasn't. Also lots of problems with the tags, they couldn't expedite the tags on time due to their mistakes. Lots of hidden charges, please be careful!

nicblob

30 de mar. de 2012

This is THE WORST retail store I have ever been to, including all types of retail. This place is beyond pathetic. The only reason I bought a car here was because I specifically wanted a Honda Civic Hybrid and there was a used recent model with low mileage. Otherwise I would have stepped in there and left within 20 minutes. So, unless you find a specific used car you can't find anywhere else DON'T GO THERE!!!!!!!!!!!The salespeople do not know anything about what they are selling, they are disrespectful and immature. Ramila was my salesperson and she knew NOTHING about hybrids, yet pretended that the basic information was substantial. She had no sales skills and almost put me to sleep when talking. She did not seem interested in the sale at all...almost like I was wasting her time even though I was buying a CAR for almost $20,000!!! Seriously people, wake up or get some training or respect. The day I bought the car I was there for 4 hours. The day I picked up the car I waited for 2 hours when there was NO ONE THERE and all the salespeople were gossiping and joking with each other behind the counter. They had not even washed the car and the gas tank was empty. The guy who took my signature for the contract did not even give me a copy and when we asked for one he said he couldn't give it to me because he already put it with my check in the safe!!?? The day I went to get the plates I waited for 1.5 hours when there was also NO ONE THERE. The guy who put on my plates just went and did it without telling me and didn't tell me he was finished...and of course littered the paper parts on the ground. Ramila, my salesperson, told me she had the extra key and the owners manual but she wasn't there that day and not even the manager could find them. He said he'd tell her to mail them to me. I called her two times and left messages the following week to make sure she would and she NEVER called me back.

sports car

25 de mar. de 2012

Good experience,very helpful when booking an appointment interesting test drive

Rachelm

14 de ene. de 2012

Carlos was very organized and very helpful! Everything was ready for me to sign once I got there which is awesome. Great experience! Will definitely recommend to friends and family! Thank you!

Nicole

10 de ene. de 2012

Bought my Fit from this dealership and was very happy with it. Had to bring it in for an oil change and the 5,000k service. Took about two hours but I was able to drop it off and they called me within 30 minutes of finishing up to let me know that I could come back to get it at my convenience. Liked the customer service effort.

R71823

9 de ene. de 2012

I received excellent service from Hudson Honda I was very impressed with the salesperson Marlene blanco she was friendly and an expert salesperson. I recommend Hudson Honda to all my friends and family.

anjiru

5 de ene. de 2012

This local dealership has been reliable to our family for many years, for as far back as I can remember. We recently purchased a new car from here, and the experience was quite smooth. The environment is very friendly and they really offer the best service possible.

loud mouth

5 de ene. de 2012

not pushy or condescending at all, which I liked a lot. Dealt with Steve and he made the experience very simple for me, as I was a first time buyer. Happy with my purchase ! Will be telling friends about Hudson Honda.

clarita14

4 de ene. de 2012

I have purchased other vehicles in the past with Yirko. I always feel as if I am part of his family. No matter what he is doing he always manages to come over and say hello with a great smile and a big hug. I don't have the best credit and was told they would work with me and they did. Yirko took his time explaining all of the details. He made sure that if the paper work took long he apologized and reassured me it would take a little bit longer. Everyone in the show room was very friendly. I was offered something to drink and dunkin donuts. The young man upstairs that processed the paper work was also very efficient and explained everything I was signing. I would definitley recommend and go to this show room again.

micasa714

4 de ene. de 2012

I was very satisfied with the customer service I received. He is the best salesmane I've ever dealth with. The price was just a bit too high. Honda could have done a better deal when it came to the price.

JHCSHL

3 de ene. de 2012

I had a bad experience working with Hudson Honda. Bottom line: find out all of the dealer fees as soon as possible in the negotiation process. I was quoted what seemed like a good deal on a new CRV. I asked about the dealer fees and was told I would receive an email the following day with the fees (thankfully I had not signed anything at this point or left a deposit). The dealer fees added $2,100 to the quoted price - and that figure didn't even include the taxes! $700 for key replacement and fabric protection (don't need it, never asked for it); $350 documentation fee (only $200 doc fee at the dealer we ended up buying from); $235 for plate TRANSFER (actual transfer cost from NJ DMV is $135 for the vehicle we were interested in; dealership we ended up buying from charged $135 - check made out directly to NJ, not the dealership); $810 destination fee (destination fee built into quote at other dealership). After I responded to the email stating that the steep fees made the quoted price no longer acceptable, I never received a response from the sales associate. We ended up buying at another dealership who quoted all dealer fees upfront and we paid the quoted price. I received a call several days later from a Hudson Honda manager asking how the sales experience went. Apparently the sales associate never told the manager that the deal never went through. The manager offered an apology, but no explanation for the fees and simply said he would speak with the associate. I actually had a good initial experience with the sales associate who was very friendly, personable, and knowledgeable about the vehicle and explained everything very well during the test drive. This may have been just a bad experience that I had because I see many positive reviews on this website. My advice is get the out-the-door price right away so that there are no surprises. Also, we came to the dealership twice and both times were there for several hours, much of the time spent sitting alone at a table or in a sales office waiting around for the associate to run numbers, or speak with a manager, etc. Bring a good book with you.

grinbergn

3 de ene. de 2012

This was my second purchase from Hudson Honda. I would highly recommend this dealership. Very friendly and Knowledgeable staff. My purchase was quick and all of my questions were answered. The salesman showed me all the new changes to the car and how to use new featurs.

blanca martinez

19 de dic. de 2011

Brian was very accomodating and attentive to my needs. He made sure that all my many questions were answered. The final price was not exactly what I was hoping for but he anabled me understand why this was so. I will seek his services in the future when the time comes for me to lease a new car.

Tony19711

15 de dic. de 2011

La experiencia en este Dealer fue excelente , el Sr Castro fue muy profesional en su desempeno , nos dio una explicacion detallada sobre las diferentes opciones que teniamos , ademas cuando nos decidimos por el auto que queriamos nos dio todas las explicaciones que necesitabamos saber . Yo realmente recomiendo este dealer y especialmente al Sr Castro , asi como su Gerente y al Sr Solares por su profesionalismo .

Reynaldocolon

7 de dic. de 2011

The Salesman spent a lot of time with out! It was a very good Experience! I would highly recommend it.The service department is another story, they are not very good! You need better quality control in the service department. Sales is fine!Thank you!

organicgirl1

6 de dic. de 2011

overall the employees are very friendly, helpful and willing to help you. they take their time in helping you. they try to work with your needs and your budget.

BettyGuille

6 de dic. de 2011

Ralmente estoy muy agradecida por la atencion brindada por uds, porque han sido muy claros y concretos. Erick se ha tomado todo el tiempo para explicarnos y mostrarnos cual era nuestra mejor conveniencia para lo que estabamos buscando, facilitandonos todo el proceso de pasar nuestro lease a financiacion que veniamos buscando desde hace 5 anos. Muchas gracias!!!

geop2000

6 de dic. de 2011

Once again is worth mentioning that my Sales rep. Yilko Delgado has always giving me white glove treatment thru the years, to the extend that I have either purchased or leased a total of 5 auto with Mr Delgado playing a big roll in my decisions.

natalyab

1 de dic. de 2011

I have bought vehicles from Hudson Honda before and I have never been disappointed with the quality of their services. Special thank you for Andres and Daniel for making it fast and easy. I have been enjoying the new Cr-Z and would gladly come back at the end of the lease.Happy Holidays!

yankeeman999

30 de nov. de 2011

Overall experience was good nice company and friendly dealers. Our dealer was really nice and We recommend him to other people. We also recommend Hudson Honda to our friends and family.

Baris

30 de nov. de 2011

I had a good experience with Hudson Honda. They were friendly, informative and customer oriented. I would recommend Hudson Honda if you want to make your next car purchase or lease.

Jose Romero

28 de nov. de 2011

Your staff conducted themselves in a professional and friendly manner. Our experience at your dealership was both enjoyable and successful. I would recommend our sales associate to my friends and would return as a loyal customer.

yeungtyson

11 de nov. de 2011

My overall review is about Hudson Honda is outstanding.All employees are courteous and quick to attend and meet the needs of each and every consumer or client.

Kare Sorbo

7 de nov. de 2011

Overall experience with Hudson Honda was very good and particularly the service, friendilness and after sales follow up of Ms. Blanco was excellent. I would strongly recommend this dealership to my friends.

lyssie73

2 de nov. de 2011

My dealings with Hudson Honda are always positive. Your sales team is knowledgable and friendly and your showroom is always neat. It is always a pleasure to come back again and again!

kjmarley

1 de nov. de 2011

I bought a used 2011 Toyota Sienna from Hudson Honda. I worked with Bryan Lara on the trade-in of my current vehicle. Bryan was very friendly and explained the process from start to finish. They honored my existing cars value on Kelley Blue book so you did not get that feeling of the "shady car salesmen" trying to rip you off. I researched the Toyota Sienna before I bought it. I knew the internet price they offered was a great deal. I was impressed with the level of knowledge Bryan had with a vehicle that was not made by Honda. After I purchased the vehicle that night I accidently left without my license or EZ Pass. Bryan called me to let me know. He also knew I was over an hours drive from the dealership so he overnighted my license and EZ Pass back to me. There attention to detail and customer satisfaction was an important factor in the purchase of my vehicle. I would recommend Hudson to anyone looking to purchase a new or used vehicle!!!

Ararechan

29 de oct. de 2011

If you want a straight forward answer and no nonsense during the sales pitch, you should check this dealer out. I leased honda accord a few years ago from Hudson Honda and when i decided to purchase a new vehicle after the lease was over, i visited hapf dozen dealers from hyundai to honda, but eventually ended up buying again from Hudson Honda. I went to DCH Paramus and Tenafly Kia to shop for a vehicle, but The experience i had wan't as good as the Hudson Honda. Eventually it made me purchase a vehicle (Honda Civic) from Hudson Honda again. If you want a Honda, i strongly recommend this dealership. Hudson Honda should be your first choice in northern NJ.

migvilca

26 de oct. de 2011

Yirko was a very friendly sales rep from the momment we came into the dealership through the very end. He was very patient and was willing to take his time with every single car we inquired about. He was not pushy at any point, instead gave you his advice and personal knowledge regarding cars. The most important aspect to his service was his willingness to hear both parties (I happened to go with my mother that day) and he did not focus on just one buyer; he focused on our concerns equally even though I'm a younger person. Finally he gave us a good price deal for a good car.

svallejo

26 de oct. de 2011

As soon as we walked into the dealership, everyone was very friendly and very attentive. Erik Castro was very helpful and very accomodating. After I realized that a 2012 Honda civic was not the right car for me, financially, Erik Castro and Wesley Mancias (manager) immediately offered other options. They were able to provide the perfect vehicle for me, according to my taste and budget. I had a very pleasant experience at Hudson Honda and thanks to their helpfulness, patience and great customer service I will glady refer friends and family to this dealer.

raiders2

25 de oct. de 2011

This was my third vehicle that I have perchased from your dealership. Furthermore, it is the third one I bought from Henry. He is very professional. He was fast at getting us our loan approved. I would highly recommend and have highly recommended him and your dealership to friends and family. I will come back when my oldest starts driving in a few years and I hope to deal with Henry in the future.

SonnyDR

25 de oct. de 2011

Marleny was great to deal with and very attentive. The staff was very cordial and they went beyond to help me get the best deal. I'm very happy with my lease

Jalevsoni

23 de oct. de 2011

I went to buy my 1st car and even though my credit history was fairly new as I was new to this country.. My sales rep Henry Mercado and his team were able to negotiate a great lease rate for Honda civic with me.... No sales pressure! Good car buying experience.. After sales follow up call ( which I didn't expect ) in order to make sure car was giving bang for its buck..I did appreciate the courteous call.. Overall loved the dealership for no nonsense approach .

juan cosme

21 de oct. de 2011

Upon walking into the dealership with my wife,we were greeted by the Herny Mercado. This would be our second car which he sold us. He approached us with a firm handshake and a smile that made us feel comfortable, like we've known him for a long time. His professionalism was awesome and to the point. I would definitely recommend him to family or friends.

kirkstrehle

21 de oct. de 2011

the salesperson was not pushy like a typical car slaesman is, and the financing department was very friendly, knowledgeable and gave me free oil changes for the span of the lease

GOBIGBLUE1

19 de oct. de 2011

I called the dealership after i got into an accident. I spoke with Steve who was very patient with me becausse i can't ever make a decision. He sent me quotes on Accords, Civics, and CR-V's. he called me to confirm i got it after each one and I kept requesting another car. He never seemed frustrated with my lack of decision making, he was nice knowledgeable and professional the while time. He even checked to see if there were car's in stock with my exact needs. When I came in he sat me down with Henry who was brought up to speed by steve so he knew what I was going through. Henry sat me in each car and let me test drive them. I finally decided on an Accord. Henry seems to me to be the best salesman anyone could go to. He isn't out to make a quick buck he wants to go above and beyond!! I know I could have gotten a price and car at any honda but after dealing with these 2 I won't go anywhere else or let my family think about going anywhere else. I am confident I got a good price on the car, yes it was slightly more expensive then I thought but for the way I was treated I'd pay it again!! THANK YOU HENRY AND STEVE AND HUDSON HONDA!!

Mykle

18 de oct. de 2011

I can put this in simple terms. I went to two dealers before I found Hudson. They did not try to earn my confidence in any way. In fact, I think they went out of their way to see just how much they could get away with. Eventually, I met Michael Toone at Hudson. This man is a man of his word. He said he had a specific car for me, and he did. He said he would sell it to me at the agreed price, and he did. He met me at the door. He made sure I was comfortable through the entire process. You want to buy a car from an honest man? See Michael Toone and Henry Mercado at Hudson Honda of West New York.

vlanzo

18 de oct. de 2011

EVERYBODY WAS KIND AND FRIENDLY. i trust this dealer I HAVE PURCHASED MY LAST THREE CARS FROM HERE AND HAVE ALWAYS BEEN SATISFIED WOULDRECOMEND THIS PLACE TO ANYONE

Honda Guy

18 de oct. de 2011

I was in the market for a Honda Accord. Steve respected my privacy and did not hound me. He provided me with industry specific reviews and put me in touch with Rich Willis who was kind enough to locate a Honda Accord within a 50 mile radius. Great experience! I definitely recommend this dealership.

DavidFernandez

14 de oct. de 2011

Bryan was very friendly and helpful. I purchased the lease on a very busy day and Bryan went the extra mile to make the experience as comfortable as possible.

nathanuba

10 de oct. de 2011

Actually,Marleny Blanco posses the quality of good sales lady.I could understand that ,she knows her 4P,S of purchasing.Her customer service is great,nevertheless,i will not haste to recommed her for any higher position.

hondamat

6 de oct. de 2011

great service and very helpful. i would recommend this dealrship to all my friends and family members. used the service dept in the past and will continue doing so.

mmp42

5 de oct. de 2011

Very good dealership, gave a better deal than other dealers out there. The process was quick and easy. Also these people are very friendly and know how to treat customers.

zubin

29 de sep. de 2011

Excellent service. My second car here & always a great experience. Hector & Eric were a pleasure to work with. The gentleman from finance was considerate & sped the process up.

MV37

27 de sep. de 2011

Compare with other dealers I know, people at Hudson Honda in West New York were very friendly and patient, they never lied about the price they gave me in the begining of the conversation, I love the car, and the most important part: they did everything very fast. I highly recomend this dealer!!!

babyraych

26 de sep. de 2011

The service I received was incredible. Richie went above and beyond to assure I understood all deals and did not make me feel obligated to make a purhcase at that very moment. I was very comfortable and will be sure to refer family and friends to this dealership!

basketballa511

26 de sep. de 2011

I got my car last week from Hudson Honda and it was an awesome experience. I spoke with Steven on the phone and he helped me with an appointment, so I didnt wait to be helped. He set me up with Mark Riley who was very very helpful. The managers Richie and Daniel made me feel very comfortable with my entire purchase. Thank you guys! I will see you guys soon, my brother wants a civic now also!

bryanlara

26 de sep. de 2011

Bryan is one of the most professional dealers I've seen in a long time. He really helped my wife and I with our car. We had gone to other dealerships and I have to say Hudson Honda and Bryan really did make us comfortable. I will definatly reccomend Bryan to my friends.

pguzman87

24 de sep. de 2011

I leased my previous vehicle from another dealership in New Jersey 3 years ago. My lease was up last month so I went back to them to see what my options were. After everything was said and done I was lied to about 4 times and walked out. I then called Hudson Honda and spoke with Karen. She was a very sweet lady and made me feel alot better. I explained everything that happened to me at the other Honda Dealer and she expressed how bad she felt and how that would never happen at Hudson. Karen then placed me on the phone with her Manager Rich who promised me there were not going to be any hidden fees or sneaky bait and switch trys. When I got there I met with Rich and he introduced me to the sales consultant Bryan. He had the exact vehicle cleaned and ready for me to test drive. At the other dealer I waited over 2 hours just because it was "being cleaned". After Bryan explained all the features on the vehicle I went to the office and signed the contracts with Mr. Jimenez (who was very professional and easy going) and just as Rich PROMISED - No GAMES! I then got into my NEW 2012 Honda Accord and before I left was Introduced to another manager named Hector. He just wanted to make sure that my experience with Hudson Honda was PERFECT. All I can say is I will refer anyone I know there because I can feel comfortable knowing there will be no problems. 2 Thumbs up for HUDSON HONDA! See you guys soon!

Jmcleary

24 de sep. de 2011

I called into Hudson Honda earlier this week and spoke to Steve Cammarota in the Internet department. He was extremely helpful and really educated me on the different aspects of the vehicle. Eventually, Steve put his manager Richie on the phone. Mr. Willis also made the process much easier for me. He assured me that there we no games or hidden fees like you find at alot of other nearby dealers. Of course, when I finally visited the dealership, I got the exact price I was originally quoted. I met with Richie who linked me with one of his salesmen, Mark. Mark had the vehicle all ready for me and very kindly explained every detail of my buying experience to me. I also met the other managers, gene and Eric. Every single person at this dealership was respectful and kind and made me feel right at home. I will definitely send all of my friends to them and buy from them in the future!

Formula 1 Rocks

1 de jun. de 2011

They were wonderful. The lady said welcome home when I walked in the showroom which I thought was kind of funny. But, they did everything they could to make me so comfortable and welcome. Thank you Hudson Honda, I love my Accord

davidsdisturbed1

28 de may. de 2011

There's not enough I can say about this dealership!!!! I always get the Royal treatment and as I am a member of the family. Chris Tropiano, Jorge & Ralph Tropiano go above and beyond to make sure my car is up to the up the safest possible standards (considering the way drive) Not to mention the prices are the best around definitely competitve with the auto parts stores and other repair shops.LOVE LOVE LOVE THEM !!!!!!!!!

Brad Griffin

28 de abr. de 2011

Ok my reason to visit HH was to look at a BMW 7series.The reason to mention that is I felt that that kind of car demands a level of professionalism and the team at HH was able to do that. Let me explain the first call I made to the dealership I had a little trouble getting to talk to someone.But Flora called me back and was very quick to put out any fires to the point that I was willing to reroute 400 miles out of my way to look at the car of interest.From that point on I had people help me park,find Flora,Chris, see the car, make a deal and with Chris who am sure is very busy but gave me his time no pressure AND no deposit with a 2 day window to think my decision over. Tell me were you get that.!!! Another thing I should mention is my wife & I are from Canada so to get out of New Jersy was a chore to say the least & agian HH was there to get Mark to take a car and follow him out to the interstate. Sound like a place you would buy from or send a friend?? This whole experience was more of an adventure because a short time later my 2 sons and I flew down to NJ and brought the car home.My 2 sons whom are in their twentys were very skeptical about what I told them about HH But again their team was at the airport {Ralph}to pick us up when we got back to the dealership, the car was very clean even had cones around it so it would not get marked.There, Flora, Chris and then his secretary looked after every thing.Being from out of country there is alot of extra paperwork like trip permits out of stste tax, boarder paper work that was all looked after. Without Fran perserverance some of it might not have gotten done.When I read about some peoples experiences at HH, I had to wonder if I was at the same place.These guys even had Fabio take us Down to the ferry and pick us up 3hrs later while they finished up the paper wok, and again Fabio stayed to take us back out to the intersate.The story doesn't end yet the next day Chis called to see if everything was ok and how the car worked although I think he really wanted to know if had washed it yet. Again thanks so much for the great job ,keep up the big time effort HH team PS if any of you ever get to Canada I would glad to recipricate the same hospitality. Cheers Brad Griffin & family!!

arav_m

9 de abr. de 2011

Avoid this place at all costs. It is a disgrace to Honda brand that this place operates under the brand name to deceive customers. Online deals posted on their website are meant to bring in people to the stores and somehow all their cars posted online were sold by the time we came to check them out. We enquired about their availability before coming in and they said they were available. When we came to the store next day, they said they were gone. Salesman lied about existing used cars, including the model and features. They took an hour to get the carfax report and we had to wait for half an hour to get any response. Do NOT believe what they advertise on website and do NOT waste your time visiting this place.

WINEMAN

1 de feb. de 2011

iN 37 YEARS OF CAR BUYING i HAVE NEVER SEEN SUCH A POOR DEALER.NO PARKING. BAIT AND SWITCH DON'T EVEN BOTHER LOOKING AT THE INTERNET. SALESMAN DISAPPEARED WITH MY DRIVERS LICENSE FOR AN HOURREFUSED TO GIVE A CARFAX REPORT ON A CAR THAT HAD OBVIOUS DAMAGE. CAR WAS SUPPOSED TO BE 10,777 HE WANTED TO SELL IT FOR 15K. WASTED 3 HOURS COULDN'T USE THE ONE BATHROOM BECAUSE IT WAS FILTHY AVOID! AT ALL COSTS

gustavovgarcia

12 de ene. de 2011

Hector and the dealership were very patient with us - showing us the multiple cars that we were potentially interested in. Once we settled on a car, the process to get a final sales price was very diplomatic with no pressure put on us to accept a price.

Drewclick

8 de ene. de 2011

The sales person I worked with was named Javier, last name I believe was Lopez. He was the most friendly sales associate I've ever had the pleasure of working with in any industry. He helped me with a ride from the airport, offered to buy me a sandwich because I hadn't eaten lunch. He followed up with a phone call a few days after the sale, and all of this for a used vehicle! The sales manager was nice as well. They were a no nonsense, easy to deal with group and would recommend them to anyone, especially Javier!

aries9494

21 de dic. de 2010

My experience with purchasing a car from Hudson Honda, all around was great.I believe that the whole team, and Marlon was 100% the reason why my final decision in purchasing a new car was a Honda. He is very knowledgeable of the product, kind and a very accommodating/patient person. I was undecided about the 6 or 4 cylinder, drove him crazy and he never made me feel uncomfortable. He is very approachable with any concerns you have and goes out of his way to accommodate you. He said "I am here to help you to make the right decision so i can have you coming back for more". Now isn't that nice? It was clear to me that he cared very much about ME and making me happy. when I picked up my car he went over everything with me before I drove away. I can't say enough about him.I know I can call him if I have any problems. He is an asset to the organization. When I service my car I will be looking forward to seeing him. THANK YOU Marlon........I will send all my friends and family to see him if they show an interest in a Honda purchase. Truly a wonderful man. Oh, I am very happy with my purchase.

sanchezarroyave

21 de dic. de 2010

I had a wonderful experience at Hudson Honda with Marlon. He was very knowledgeable, friendly and outgoing. He really ensured that we left content with our car. He was very professional and I will defintely go back to him when its time to purchase our new car.

jondoe114

21 de dic. de 2010

I am a return customer and will continue to purchase vehicles from Hudson Honda. My expirence this time around was propbably the best ever at a car dealer. I would definitely recommend this dealer to anyone I know due to the friendlyness, and pricing.

Adolfo612

17 de dic. de 2010

I was graciously greeted upon entering. The salesman Joffrey was attentive and courteous. Marlon was very professional and his easy going demeanor put me at ease in the decision process. It was a wonderful experience in the purchase of the new vehicle, although at first I was apprehensive, this staff let me know that they were there for me and to satisfy my needs.I hope they continue there great success.

flyboy0011

1 de nov. de 2010

I feel they recommend a LOT of unnecessary work that I unfortunately later realized (from talking to people/internet) after they've done the work. Plus, they're workmanship is shoddy. Make sure you DOUBLE check their work after you've gone there. I've caught them making potentially costly mistakes. Be sure you are familiar with Honda's maintenance schedule because they also try to hook you with services before they're due.Nice guys though!

MFunes

28 de oct. de 2010

This was my second car purchase at Hudson Honda of West NY and I am very happy with the quality of service they provide. I had recommended this dealership to friends and family. I will continue doing business with them as longs as they maintain the quality and understanding they have shown over the years.

HudsonHondaIsBad

22 de oct. de 2010

This is a note I sent to the dealer.To whom it may concern,I just wanted to write you and let you know my entire experience at Hudson Honda has been bad from the get go. If I ever buy another Honda or have a friend interested in a Honda I will not recommend your dealership.Lets start with the day I purchased my Honda FIT. It was a the height of the financial crisis and most car dealers were willing to do anything to get a sale done. My sales person did not even want to budge on the sticker price. This was all after I spent some time with the finance person who gave me a terrible rate. Mind you my credit score was a 815 and the best he could do was a 7.99% rate. I can imagine the guy made 3-4 points on me. I was never given the truth in lending form all he did was show me his computer screen. This is a gimmick all lenders use. They are never willing to show you the point they are making on the loan.Back down to the sales room the sales guy still would not budge on sticker. It wasn't until I walked out he ran out after me an he lowered the price by $800. I was desperate for a car and I think he sensed it. It is a shame how dealers prey on people in need.Any how after nearly 6 hours of being at the dealership I go off in my new Honda FIT.I decided to let Hudson Honda do my routine maintenance like oil changes etc. Every time I go they push some other service on me. Which I for the most part have them do.Finally today I brought my car in today because my low tire pressure light went on over the weekend. When I gauged the tires all seemed normal so I believed the issue to be with the computer or the sensors. My car is still under warranty but I was told if the issue was as simple as my tires needing to be filled to correct the problem I would be charged for 1hour worth of work which would have been nearly $100.Needless to say I will never be back for service or to purchase another car. I will be posting this on dealerrater.com with hopes of deterring good people from your bad dealership.

tico127

16 de oct. de 2010

In all the years that I have dealt with car dealerships I have never encountered the professionalism, knowledge of their product and positive customer service that I had in Hudson Honda. The receptionist, Lisa, is a fantastic, vivacious and people-oriented individual who upon my 2nd visit to the dealership actually remembered my name after only few words with me on my original visit. Then there is Johnny! A true gentleman, who's very profesional,and effortlessly and painlessly guides you through the entire process without the usual stress of other dealerships. Thank you! Johnny.When I opted for Navigation in the car, I did not understand its complexity, however, I was lucky enough to have Aaron give me a "lesson" on the many applications of Navigation. Had I not bought the navigation and had Aaron explained the navigation system to me, he would have sold me on it! Such is his expertise! A few days after I got my new CRV I had to go to the service dept. to have several options I purchased, installed and that's where I met Fred. Again, Friendly, informative and helpful, another asset to your dealership. Here I also dealt with Fabio who was the person who drove me home upon leaving my vehicle. What a nice person and so courteous. There was not one person either in the showroom or in the service that did not greet me upon passing by me! You have a fantastic dealership & I sing your praises, as well as, recommend all my friends your way! Bravo!

jvelarde27

1 de oct. de 2010

I'm 100% satisfied with my car, I received the best advise from Hector Navisco who did a great job as well as Allen, answered all my questions and gave me the option that ended with the purchase of my first car. I'll defenitely recommend this dealership.

zubin

19 de sep. de 2010

My previous Honda was from a different dealership but I preferred going to Hudson Honda for my second one because of the great customer service. I always got my car serviced here even though it is not the closest location from my house due to the positive experience. I highly recommend this dealership for any Honda buyer. Hector & Jason were a great help.

ramirech

19 de sep. de 2010

I have been working with this dealership for over four years. I purchased my first leased vehicle from Henry and just last year purchased my second leased vehicle from him as well. He was very helpful and efficient while processing my paperwork. In addition, I have also interacted with Johnny for my purchases as well. He is very knowledgeable on the dealership and Honda vehicles. Also, I have used the service center multiple times and in fact only get service on my car at this location. The quality of the work is great and the service representatives are very helpful. Overall, I would absolutely recommend this dealer to anyone.

lapolonga

7 de sep. de 2010

Jimmy Diaz was very courteous and accommodating to our specific needs. He explained the different finance/lease options being offered at our time of purchase in detail. As well as the feature options of our purchase. I'm very much looking forward to doing business once again with Hudson Honda, particularly with, Jimmy Diaz, when we trade in our current Honda Accord and once our lease is up for Honda Civic!

FJG90

5 de sep. de 2010

We went to Honda of West New York to service our Pilot with the idea of looking for a replacement vehicle since our lease was due in January 2011. I was extremely happy with the level of service we received from Hector. He was honest and extremely knowledgeable with the Honda product line. We were shown different vehicles and found one that fit our budget. I look forward to continuing our relationship with Honda.

rcefalu

28 de ago. de 2010

I was referred to Hudson Honda by a family friend and was told what a great experience he had, so I decided to stop in and speak to them about purchasing a car. When I entered the dealership I was greeted by a friendly young lady and was immediately taken care of and given to Hector Vinasco a sales associate who was also friendly, not pushy and very knowledgeable in his product knowledge. Coming from a customer service background, I can tell you that I was very impressed and pleased with my complete transaction. I will certainly refer anyone to this dealership with confidence that they will be taken care of and sure to be satisfied. And YES, I did purchase a 2010 Honda Civic which I love...

cwengerter

24 de ago. de 2010

My experience at Hudson Honda was the best car experience I had in a long time. My family and I have all honda's and always went to our closet dealer... while branching out of our area we stopped at Hudson Honda. In the past year we have now purchased three cars from this particular dealer. I find the quality of service and friendliness perfect... which is key!!-Casey Wengerter

jordiluis

17 de ago. de 2010

SIEMPRE ABRIMOS LA BOCA PARA QUEJARNOS, PERO CUANDO RECIBIMOS UN SERVICIO EXCELENTE, NO DECIMOS NADA AL RESPECTONO ENTRE AL DEALER A COMPRAR, SOLAMENTE A VER Y EL VENDEDOR HECTOR VINASCO, ME TRATO TAN BIEN, CON AMABILIDAD Y RESPETO, CONTESTANDO TODAS MIS PREGUNTAS, QUE HIZO QUE ME INTERESARA EN UN CARRO Y A LOS DOS DIAS VOLVI A COMPRARLO.SU MANAGER, EL SENOR MANNY SALAZAR, FUE ATENTO Y SE INTERESO EN MI COMPRA, HACIENDOME SENTIR BIEN EN TODO MOMENTO.DEL MANAGER GENERAL EL SR. EDY MUNOZ, OTRO TANTO AL VER COMO CONVERSABA CON EL VENDEDOR Y LOGRABAN ENTRE AMBOS EL MEJOR PRECIO PARA MIME FUI CON AUTO NUEVO, UN HONDA ACCORD, PERO MI MEJOR SATIFACCION FUE EL TRATO AMABLE Y HONESTO QUE RECIBI DE TODOS EN ESE LUGAR.OJALA Y TODOS AL IR A COMPRAR UN AUTO ENCUENTREN PERSONAS COMO LAS QUE ENCONTRE YO EN HONDA DE WNY

TifS

10 de ago. de 2010

This dealership is one of a kind. Great sense of humar reps and staff. Very family like and great atmosphere. After long online search I found Hudson Honda to be the best with honesty. They gave me the real price right from the beginning with their internet dept (Doris) and Manager (Mia) helped me to get the best price. Once i got to the showroom my car was ready to be shown and it even had a reserve sign on it. Made me feel special!. The sales rep (Jimmy), and Managers (Jason) were awesome and their Finance manager (Mel) answered everything I asked questions about and made sure I understood everything. I would def recommed this dealer to friends and family they really know how to take care of their customers. And if your looking to save money this is the place to do at.

sunny217

9 de ago. de 2010

I am SO glad I live close to this dealership or I wouldn't even have considered coming here. However, after visiting the sleazes at DCH Paramus, I wanted to find another dealer so that I wouldn't have to give DCH my money (they're a big dealer and so can afford to sell their cars for cheaper than smaller dealerships). Danny McHugh was my sales rep, and he did everything to make sure I got my concerns answered and accommodated me in what ended up being a 4 hour deal in buying the car. I have a tendency to do things very thoroughly, and wanted to make sure I didn't get ripped off. But even in the 4 hour ordeal, he sat by me and made sure I got a very good price with very good answers.The pigs at Paramus only sat there patronizing me, and it was so liberating to have Danny and everyone else at the dealership accommodate me according to my needs, not theirs.I can't rave enough, if I could give it 10 stars I would!! Do yourself a favor and stop in at this dealership, you'll walk out with a brand new car and a smile on your face knowing you got a GREAT deal and SUPERB service.

exi3482

3 de ago. de 2010

I had very good experience at the Hudson Honda. The salespersons found ways to make me happy and satisfied with my choice by reducing the price. They cleaned the car and Henry Marcado was explaining me well about the features of interior and exterior car, which I appreciate to know more about the car. They ordered pizzas for my family and me while we were waiting for the paperwork to finish at the Hudson Honda. They also, are very friendly. I will recommend the Hudson Honda dealer to others.

lambiel212

2 de ago. de 2010

Beware of this dealership. The salespeople here are extremely unprofessional and dishonest. During my 3 hours negotiation, other salespeople were chatting about how some girl's "ass was fine" and wanted to "hit it". Seriously, these are their exact words. The car I came to see that I saw online was not at the dealership because it was already sold. Classic bait and switch. Salesperson showed me another car priced $5k more than the other. Also, they tried to add on an additional charge to make it "certified". This is their M.O., because they know you don't have all the info about the car they're trying to sell you. I was given the Carfax that was printed out 3 months earlier, because the updated version said it was certified already. So basically, they just want you to pay extra for their so-called certification when the car is already certified at the original asking price.Also, they tried to tell me that I could take the car off the lot right away because there is temporary insurance on it! Never heard of that in my life. DO NOT EVER TAKE THE CAR OFF THE LOT BEFORE YOU PUT INSURANCE ON IT!I asked for the certification report on tha car, and they promised me it was certified. As if that was sufficient. Does anybody ever take the word of a car salesman seriously? DON'T! GET EVERYTHING IN WRITING because that's the only thing that'll stand up in court. I know this because I am an attorney. DO NOT LEAVE A DEPOSIT on a car to reserve it! This is what this dealership tries to do to get you coming back and eventually feel obligated to buy a car from them. I came back a few days later to talk to my salesperson, and the car that I originally came in for was sitting on the lot!! Salesperson tried to tell me it was not the same car. However, I had all my paperwork and the VIN was exactly the same. Visiting this place was a complete waste of time. I ended up buying a Toyota for a great deal, and it took less than 1 hour.

Wombatty00

29 de jul. de 2010

Xavier is the man. I went to 19 dealerships and he gave me the best deal. He is da man!! The sales rep when I got there was a bit slow and more concerned about ordering his dinner than helping me, but Xavier recognized how his sales rep was being lazy and shook him up a bit. Xavier should get rid of that guy. Besides the unhappy andmiserable sales rep, he and the rest of the team was awesome. I would recommend them to anyone... We leased a 2010 Honda CRV EX-L and WE LOVE IT!

DISNEYANDY87

23 de jul. de 2010

MIA I AM SO SORRY I OWE YOU BIG TIME YOU ARE SO HELPFUL AND UNDERSTANDING YOU KNOW HOW TO GREET PEOPLE AND EVERYTHING I LIKE MEETING DOWN TO EARTH PEOPLE THATS WHY HUDSON HONDA IS MY HOME AWAY FROM HOME I CAN OFFICALLY SAY I LIVE INJERSEY WITH A SMILE KEEP IT UP CONTINUE BEING HELPFULAND UNDERSTANDING

ANDREWCHIN5787

22 de jul. de 2010

THEY WERE VERY HELPFUL AND UNDERSTANDING CARLOS MABEL AND DORIS GOT ME IN TO VELICHLE I LIKE WITH THE PRICE I LIKE DUE TO PERSONAL REASONS MY SALE IS PUT ON HOLD AT THIS TIME BUT I WILL DEFFINITELY GO BACK HUDSON HONDA IS MY HOME AND THEY ARE NUMBER 1

kmankj

1 de jun. de 2010

Mr. Ronquillo, worked endlessly to make sure that we were taken care of from the moment we walked in the door. He just checked with us to let us know what was going on while we waited. Hudson honda, is a place to purchase a car from. There should be more sales people like him! Really good people, Thanks!

smbasis10

1 de jun. de 2010

Horrible tricks they play. They will quote you an attractive price and then add hidden fees charges and what not (even thought they will tell you that there won't be any "extra" charges). Don't be fooled by the positive reviews here, they are probably being written somewhere in their back office by a sleazy salesman. We walked away from the deal because of their dishonest practice. Jhonny Rivas is a a cheap guy who himself can not afford a brand new car and has the nerve to make fun of my 2006 Nissan, yeah right.

hkaden

10 de may. de 2010

I must say that my experience did not start out real well. Mainly because I was in a bad mood from dealing with other dealers. However, once I met Xavier Salazar and then Daniel McHugh, things turned around rapidly. I was shopping for a few weeks via internet, phone and in person. I even had a "guaranteed" lowest price certificate via the NEA. Hudson Honda beat the price by $500.00. I was also having a difficult time between my bank and the dealer. Xavier & Danny actually got be a better interest rate, did the entire deal in house and I got delivery immediately! They even got me plates because I was taking the car to Delaware. This was a gift for my daughter (surprise) and due to the hard work of both of those people, I got a gift that a parent will always remember, making their child happy. Thanks to Xavier and Danny for a fantastic job!

mdrude

4 de may. de 2010

Jason was really friendly and helpful with getting my car. I would recommend going to see him and going to Hudson Honda. All in all it was a great experience. Everyone was really friendly there and helpful. I'm really happy with my new CRV! Great dealership! Go see Jason.

chintana

30 de abr. de 2010

I asked for a quote from Hudson Honda and they pressured me to send the quotes i received from other dealers so that They could give me the best Price. I did send them quote and they offerd a good deal. I go into their showroom and ask for price that we will be paying to Aron Varela and Miosotty Martinez, we are promised again that whatever is quoted and there will be no extra fees, after being there for 3 hrs at 11 pm we are given a price which is 750 more and we are told its the price taht other dealer quoted you and we are matching the price. We were so tired and frustrated and we gave in at 11:30. But we feel really manepulated and cheated.They dont have any ethics and principles.When I showed them the qoute from Miosotty Martinez,to Aron Varela he had no idea what that 750 was added( which weas not in the quote)and when he went upto them The gneral manager Johnny Rivas I was shown the quote I sent them from another dealer,and they included their fine prints price as well.I dont recommend any one to do business with them. When we spenging $17,000 an add up of 700 is not what we care but they way they do the deals.It is not the matter of money it is the Ethics and princilpes they lack.

JohnBrownTheGodMC

29 de abr. de 2010

I have an Accord and a Pilot both purchase from Hudson Honda. I had no problem with the salespeople. Friendly, courteous, and work with you to get the sale done in a comfortable manner. I deal with Favio Rivas (don't know if there is an Arturo there...may have been a typo in the last review).....Favio puts TLC into everything he does and makes you feel like your car is going to get the work it truly needs at an affordable price. I never felt like I was getting ripped off going in there. These guys know how to run a business!

jill78

28 de abr. de 2010

I recently visited Hudson County Honda in West New York New Jersey. I had heard a great deal of recommendations from my friends to go there because they are so loyal and honest. I live in South Jersey so I traveled over two hours up north to get there and let me tell you they could not have been more correct. I recently just had to turn in my 1998 Honda Civic as it had over 200,000 miles on it!!! I loved the car but it was time to part with it. Being such a fan of Honda and hearing about this great dealership I had to go in and see if I would be able to replace my older model with a brand new civic. When I walked in I was greeted immediately by Aron. He was a very friendly, kind, and helpful associate. I was a little nervous going into the dealership being a female and by myself because I have heard the horror stories. However, Aron was nothing but professional and extremely helpful. He should me the new models of the civic and I fell in love, I told Aron of my budget, being a college student the recently graduated I had to stay within a certain budget and he had no problem helping me with that. Aron answered all my questions and had me test drive the car. It was perfect for me, when I decided this was the car for me we got into the paper work. This is when I met the General Manager Johhny Rivas. Johhny was yet again another member of the team who was extremely helpful and compassionate towards me and my needs. Everything got done in a timely manner and I could not have been more pleased with this dealership or its staff. I highly recommend Hudson County Honda to everybody, you can't go wrong. My old civic lasted eleven years and I know this one is going to be just ass great, I couldn't be happier!!

DannyBoomBats

28 de abr. de 2010

I purchased a Honda Pilot from Hudson Honda and was more pleased with the service I received. Aron Varela was my sales person and he was more than knowledgable. He was friendly and down to earth. It felt like I was talking to a close friend. He didn't make me feel like I was being screwed into a sale and worked very well to meet my pricing needs. The manager Johnny Rivas was helpful and answered any questions that I had. Whenever I call there with a question he always takes my calls and seems happy to help. I bring the Pilot in for servicing (i.e. oil change) and Arturo Rivas is extremely helpful and makes sure that the service is done correctly and quickly. I have referred a few friends to Hudson Honda and none have been disappointed. When you go their they treat you like family!

kjrjejtj

28 de abr. de 2010

My husband and I both got our cars from Hudson Honda. It doesn't matter if you are buying a Honda or a used car of a different make, they treat you exactly the same regardless of what you are buying. We have gone back numerous times for maintenance and to have some work done after accidents. The customer service is incredible. We have had a wonderful experience with all of the workers there. We always go and see Johnny Rivas because from the first car my husband bought from him he made him feel like a friend. The personal care he invests and the professionalism is like no other. I would even go as far to say that we wouldn't purchase a vehicle from anyone else just because of the level of trust we have with Johnny in particular but also with the dealership itself. We have sent many family members and friends to Hudson Honda and they have had the same experience we had. An overall Wonderful experience with Hudson Honda and its workers.

MIKEINIZER

27 de abr. de 2010

i had nothing but good experiences with johnny rivas and hudson honda. i bought a new car exactly to my liking in 2000. i bought my wife a used car in 2004 exactly to her liking. just last year recommended my nephew to johnny and hudson honda and he received nothing but grade A service. til this day i service my car only at hudson honda. and in the near future, i will be purchasing a new honda and will go straight to the most honest and straight forward salesman i dealt with, johnny rivas at hudson honda.

Lissette1173

27 de abr. de 2010

I live in Paterson and have access to closer dealerships but I keep coming back to Hudson Honda because all of my experiences have been good. I've leased 4 cars from them. It's nice to walk in and have them remember your name! They have a friendly and courteous team and are always willing to work with you.

chris2181

27 de abr. de 2010

I just want to say that FINALLY there is an honest car dealership around that there sole intent IS NOT to screw the consumer. At Hudson County Honda in West New York New Jersey, I was very fortunate to meet the GM Johhny Rivas. Johnny was right away an extremely friendly, helpful, and easy to talk manager. There was no rush to get a deal done, no throwing a million numbers out there to try and confuse you, no smoke screens. Just honesty and genuine concern. When I told Johhny of my budget he said no problem and he put me right away with his sales associate Yirko. Yirko was just as helpful, NEVER pushing for a higher model, a bigger sale, just trying to help me get the most for my money and within my means. He was not intimidating as some car salesmen could be, he was very patient, and he worked out a great deal for me and even got me a higher model Honda Accord that was still somehow in my price range. I now drive around in a brand new Honda Accord EX-L coupe and I LOVE IT. The car is sporty, safe, and must of all affordable! I could not be happier with Mr. Rivas and his team, if anybody is in the market to buy/lease a new or pre-owned vehicle Hudson County Honda is the place to go, you will be treated with respect and honesty. Not too many dealerships can make that claim. From the moment you walk in the door, to the test drives, your questions, to the paper work, it is a pleasant experience and I would recommend Hudson County Honda to all of my family and friends.

I love Cars

23 de abr. de 2010

Tonight I went to Hudson Honda looking for a V6 Accord EX-L. I said right off the bat that I was already approved through my credit union. The sales guy was pushing for my husband to try to apply...Anyway long story short I was trying to negotiate the price with the Sales Person, and he came back with a higher price than I wanted (obviously the operative word here is NEGOTIATION)...anyway when I threw out a price that I believed to be fair to begin with Dan said that V6 Accord EX-L was "TOO MUCH CAR FOR ME"!!!!!!....Mind you I pulled up to the dealership in a 2009 BMW X5!!!!!!! Are they serious?! What kind of circus are they running there? This would have been my 4th car purchased at this dealership but I have to say that the service has been getting worse and worse every time i go there. I guess the only real reason I have gone there was because it's 5 blocks away from where I live. This dealership is completely mismanaged and is in desperate need of serious sales people. DO NOT GO HERE!!!!!Update:I went to ParkAve Acura, and I got a GREAT deal with a new car from Troy Dawson. He's is extremely professional and honest. ParkAve Acura does not play with your pricing. They do not go back and forth with their managers that hide behind the desk. The sales guys work out the deals. No hassel! ParkAve Acura are true Sales Professionals!!!

linsnj

9 de abr. de 2010

If you want to get treated like an animal, please visit Hudson Honda. My brother purchased a used car and the only reason he bought it from them was because it was the car with the exact features that he wanted. Jose Gonell (manager) was a real jerk.He thought that we didn't speak English and when he was asked if he was helping us, he said that he wasn't going to waste his time. Not only did he say that, but at the time of picking up the car, Jose told my brother that he had lost too much money on the deal and that he wasn't going to fix the bumper.(The bumper was to be fixed as part of the deal.) If you want to have a good experience when buying or leasing a vehicle, please do not go to Hudson Honda. They are liars and not professional at all. There are many Honda Dealers in NJ so think about it twice before visiting Hudson Honda.

njnewcarbuyer

1 de abr. de 2010

We were in to buy a new Honda Civic and dealt with Henry. We were apprehensive as we had bad experiences with salesman at other dealerships. But, Henry was very friendly and not at all pushy. He did not haggle over the price as Hudson was charging me what they quoted over the phone. The process was very fluid with no interruptions. The finance guy (Eric) was great as he did not try and add additonal fees or push us into buying extended warranty. In all, our experience was amazing and kind of hard to beleieve. We have been looking for past three weeks and had met with a couple of dealers before, who promised a certain price over the phone and let us down later. I strongly reccomend working with Henry, because he made our buying experience so stress-free, with his good sense of humor. Also, reccomend the dealership, because they were the only one (in about 5 we visited) that kept to their word, in terms of price.

jtaklee

29 de mar. de 2010

Completely unprofessional.After receiving a quote, we decided to go with them in purchasing a honda. We had no followup after the quote and when they FINALLY responded, Hudson Honda said that they had the car we were looking for in stock. It was a lie. They did not return any calls promptly after trying to contact them NUMEROUS times and by the time we finally got in touch with them, they didn't even have the model we were looking for! Not only that, but the sales person then yelled at my wife over the phone in frustration! If you are reading this, please reconsider purchasing a vehicle from this dealer. I will gladly pay extra and give another dealership business.

tshahid

18 de mar. de 2010

Good afternoon Mr. Tropiano, I am writing to let you know that I have been a customer of Hudson Honda for many years and always receive great customer service when I go to your dealership for regular maintenance or any other vehicle related needs but the level of service that was displayed by Oscar Morejon about 1 month ago, totally exceeded my expectations. I recently decided to finance my 2006 leased Honda Pilot and subsequently was told that I needed to come in to pick up my new license plates in approximately 1 week. Due to my own oversight, I neglected to apply the temporary plate to my back window. I was on my way to work and was pulled over by a police officer because the plates on my vehicle did not match the records on file. I immediately called Hudson Honda hoping that my new plates had arrived otherwise my vehicle was going to be towed. The receptionist transferred me to Oscar and I explained the urgency of my situation and asked him if he could possibly deliver my new plates since I could not leave the scene. Oscar understood and reacted immediately. He arrived within about 10 minutes and came prepared with tools to remove my old plates and install the new ones! I was let off with a warning from the officer and more importantly I did not get towed! Oscar was a true life saver for me that day and I can't express the level of gratitude that I have for his actions. In this day and age (not to mention Market conditions) good customer is difficult to find and plays a critical part for any business. I have managed Call Centers for many years and understand the importance of employees that go above and beyond the call of duty and Oscar most definitely did that! Employees like Oscar really make a lasting impression on customers like me and I have shared this story with all my family and friends. Please thank Oscar again for helping me in a desperate situation that was caused by my own negligence. He is an asset to your organization and should be commended for his diligence and dedication. Sincerely yours,Tom

JWright

25 de feb. de 2010

To General Manager Chris Tropiano or anyone that can change this hell hole:First i want to say that I do not recommend anyone go to Hudson Honda to buy any vehicle. I was at your store on Monday and i must say I was disgusted in the customer service or better yet the lack of customer that was provided at your dealership. I was walking around outside for about 15 min. looking at the used cars and not once was I acknowledged by anyone there. I did see two Honda employees but they pretended they didn't see me and walked back inside the building. I guess they only work indoors. I entered the building and i wasn't sure if I was in a restaurant or a club. It smelled like food in the show room and I heard music playing loudly. Wasn't sure if it was over the intercom or they had a radio behind the desk. I did see two guys sitting at the big desk by the window. Both of them looked up at me but both put there heads back down further making my experience horrible. I began to walk around the showroom looking at the cars there. A sales rep walked in my direction but not once did he ask if I needed any help or anything. In reality even if he were to have asked me i would have been scared to get any help from him because he looked like a slob with his shirt hanging out and his whole demeanor. I also noticed that the cars in the showroom were all dirty. If i wanted to see dirty cars i would have gone to a junk yard. I attempted to look for a receptionist but once again i had no luck in finding any receptionist. Im not even sure if your store has one. I asked one of the sales reps that were sitting at a desk by himself if i could be helped and he responded with "give me one minute" and went to the other side by the exit doors and I saw him joking with other employees there. I must say im really disgusted with the lack of customer service that is provided in Hudson Honda and I will surely tell my friends and family to never buy a car from here. I have received more attention walking into the projects in Jersey City then i did in Hudson Honda. As the Manager of Honda I suggest you get new employees to work in the show room that have some sense of customer service. Im really surprised that anyone would want to buy a car from here. It feels more like a hang out for the sales reps than a workplace from what I saw in my 40 minutes wandering around. Now I know why i've heard in the past to stay away from Hudson Honda!!!!!!!!!!!!!!

davidortiz

24 de ene. de 2010

Mr. Henry MercadoSenior Sales RepresentativeHudson Honda6608 Kennedy Blvd.West New York, NJ 07093Dear Henry:I want to take the time to personally thank you for making our purchase of our new Honda Accord at Hudson Honda such a pleasurable and wonderful experience. In reality, had it not been for you, we would have made our purchase at another dealership, much closer to our church but your personal expertise, your knowledge of the product, its features and details, your professionalism, patience, courtesy and respect, came into play and provided us with the unequaled and extra personal touch that allowed us to finally decide on Hudson Honda.You are fantastic and were you one of our employees here on staff in our organization, we would immediately reward you with a raise in salary, a higher position and a new pay structure. Indeed, because of you, we will have no problem, whatsoever, referring and recommending our other church members, staff, friends and visitors to Hudson Honda -- but only if you, yourself, deal with them (for we will advise them ahead of time, Only deal with Henry Mercado.).Finally Henry, you went above and beyond with us it that means a lot a customer. Your standards are admirably high and that reflects well on Hudson Honda. I am confident that they will continue to value and appreciate you as much as we do.In His Service,Rev. David Ortizcc: Mr. Chris Tropiano, General Manager.

Leonor Nunez

15 de ene. de 2010

The customer service is great, the staff is friendly and courteous. It was a pleasurable experience for me purchasing a car at Hudson Honda. When I had a minor issue with my car, it was taken care of with no problem. I have since recommended a few friends looking for used or new cars.

akshat1780

28 de dic. de 2009

The staff is friendly and courteous. And the customer service is great. Overall, it was a pleasurable car buying experience with minor hiccups. Though the dealership did everything to get my business, you need to know what you are doing to get the "super" deal you want.

TLCEE2000

8 de sep. de 2009

I went with my sister and the car was on sale and in the end she wound up paying much more than the sticker price with the bogus addons! example: serial # etching on the window for $700! The serial # was already put on in the manufacturing plant! I didn't ask for the etching! That is part of the price of the car. That is like saying it comes with four doors and you have to pay for the doors! $550 for it to be certified and it was advertised as a certified vehicle! Also my sister has excellent credit and they gave her a 9% interest rate and told us that because the car was listed so low they had to make up the difference so they get a kick back from the bank! Why is it my sisters fault that they undersold the car!! Fortunatley my sister got my her money back because she called the head Honda office in California. It should have not happened in the first place. The manager was the worst! I asked him for his name and he started to give me the name of the guy sitting next to him and then laughed and gave me his real name. Very unproffesional and childish. The only person who was good to us was Shaun the salesman who showed us the car. He came out with a rag and washed the water marks off the car. He didn't need to do that, that wasn't his job, but he did it anyway. I wish he would leave that dealership and go to another because I would send everyone to him just because he took that extra step.

baloogyi

7 de ago. de 2009

dishonest dishonest dishonest dealer. Give a good starting price over the email. When you finally get to the shop, they say they don't have it and prices that are so far away from the quoted price. And of course mis-communication was used as an execuse. Total waste of time.,

pepemartinez55

29 de jun. de 2009

Hudson Honda sucks.This was my 1st time buying a New car here in the US, but I was used to Dealers, and their tricks because I had bought a used car at an awful dealer in FL.The first thing the guy asked me when I sat down, was "can you please sign this first?" of course i said no, but he was still persistent while we were negotiating, when I got to the point where i was going to sign it, he wanted to charge me for keys, which I would never use, for the destination fees(which were already included in the price he had given me over the internet) and some other fees for thos and that.I walked out, and he came running afetr me, and took off the charges, but then, I still wouldn't sign the paper untill I talked to the financial guy......well, my credit score was great, around that time it was 714 I believe, and well, he gave me a 13% APR.Your joking right...No, I am not, 13%APR, because he said "YOUR CREDIT IS NOT THAT GOOD!" that was an outrage, completely, he siad, if I wanted a good APR, I had to have a credit of 800, really??I will never ever again talk about the hoooooooorrribl service at this dealer, THIS DEALER MIGHT SEEM LIKE ONE OF THE BEST, BUT ITS ONE OF THE WORST, THEY PLAY DIRTY TRICKS ON YOU, AND THEN LIE TO YOU. STAY AWAY FROM THIS DEALER!!!!!!!!!!!!!!!!!!!!!!

HONESTYFIRST6

19 de jun. de 2009

i bought 4 hondas from this dealer and i will go again, and again with them, service department is the best in the state of new jersey, i had bad experience with at least5 different dealers in hudson county thru my years and i don' think i would go any where else than HUDSON HONDA IN WEST NEW YORK.CONGRATULATIONS GUYS.AND MR TROPIANO YOU ARE THE BEST.THANK YOU A VERY HAPPY CUSTOMER

katamcg

4 de jun. de 2009

This place is a waste of your time. We went to look at cars after seeing great prices on the internet. After test driving the car we negotiated on price. They told us they couldn't go below their internet price because the price listed was what it cost them to buy the car. Then the car which said certified online became "certifiable" for extra money. Then when we negotiated back to what the internet said, they tried to add $1000 back on in fees. Then after we negotiated to have those fees removed we waited for financing. The financing had jacked the price right back up. The rate changed and worse. We had agrees to 14800 including taxes and fees yet the paperwork said 16,500. So we left. They wasted hours and hours of our time.

NCBABYGIRL

28 de may. de 2009

Well, i have both three cars from them all brand new... and i did not have any problem w/ them. HENRY was GREAT and i went from nc to nj to buy all three cars.. When u go ask for henry, he was very honest w/ from the beginning. and very helpful, im sorry to hear everyone else got bad service.

Courtjest9

25 de mar. de 2009

DON'T WALK, RUN FROM THIS DEALERSHIP. I was sent an email price by their internet sales manager and then called him and asked him what it included. He then confimred the price and rest of the fees and they would just include motor vehicle registration Doc Fees, Tire Fees, and taxes. There would be no destination fee. I then sent him an email that detailed our conversation for the price of the car and all the fees that would be charged. I told him I would come down to do the deal.When I get there they put me with one of there salesperson. I then told him the price I had been quoted. Then someone who says he is the manager comes by and has a copy of the emails that were exchanged and says the price was a mistake. I said "how can it be a mistake you have it right in your emails." He then said the person who gave me that price had no authority to waive destination fee. But then later admitted that he only gave us the lowball price to get us in there. I then told him how upset I was that I was decieved and wasted my time coming down there. This manager then told me he would honor the price if we also bought the Millenium Package. This was an additional five hundred dollar to protect the seats in the car. I told him "no Thanks" and started to walk out. He then said he would meet me half way. At this point I just left as I did not want to do business with this sleazy dealership.

honda_09

20 de feb. de 2009

Please do yourself a favor and stay away from these bunch of jokers. All the "positive" reviews are from their sales guys. Who posts all finance deals they have and says that the "deals won't last, hurry in"? Yeah right.The poor salesman who sits at the counter, makes commission money and drives a beat up car himself, made fun of my trade-in (an 05 car worth over 10K).The sales guy gave us a quote and two days later, he wouldn't honor that. Horrible, horrible, horrible customer service. All of them think that they are millionares and look down upon customers who are probably better off than most of these workers.Stay away, unless you want to be joked about and made fun of.

kcolange

31 de ago. de 2008

On July 9, 2008, I was quoted a lease price of $395.95 per month (including tax) based on a selling price of a 2008 Honda Civic Hybrid of $23,270 + 8.375% New York state tax = $25,218.86 and no money down. I was required to put down a deposit of 1 month payment of $395.95 + $199 document fee + $187.50 license & registration fee for NY state = $782.45 and I did; charging it to my American Express card. I was told the car would be in approximately 1-2 weeks from that date. 47 days later I received a call from Hudson Honda saying my car was in and that I needed to pick it up by the end of August so the sale would get on their August books. I went in on August 30 to pickup and was presented with a new salesperson and a manager who was trying to tell me that my lease payment would now be $438 per month because the previous quote of $395.95 did not inlude tax. They were trying to double tax me and this time at a rate of nearly 11% of which no state has such a high sales tax! They would not budge, telling me the car was in high demand and they could sell it for $1000 more now. I walked out without my car after waiting nearly 7 weeks for it.

cbchambers

17 de jun. de 2008

Very upfront and honest about price and package offered. We are happy with our experience with the staff and our new car.

treatmeright

23 de may. de 2008

you know you shop you shop and you shop but PEOPLE IT COMES DOWN TO CUSTOMER SERVICE!!! TREAT ME RIGHT AND YOU WIN AND HUDSON HONDA OF WEST NEW YORK WON!!! paramus honda TOO BUSY, garden st honda TERRIBLE REPUTATION, metro MO EVEN CLSOE AND WAY TOO MANY E MAILS!!!! These guys were right there but their SERVICE WAS WHAT BLEW ME AWAY!!! Take the time and listen to the customer and its amazing how WE WILL BUY!!!! HUDSON HONDA OF WEST NEW YORK THANK YOU FROM THE BOTTOM OF MY HEART I LOVE MY 2008 HONDA FIT!!! ALL YOU SO CALLED BIG DEALERS CAN REALLY LEARN SOMETHING OR TWO FROM A SMALL DEALER!! Everyone keep up the great work and you will grow as your manager Rivas says you will. Javier great job and ATTENTION CUSTOMERS GIVE THESE GREAT BUNCH OF GUYS AND GALS(NICE TO SEE SOME WOMEN SALES) A SHOT YOU WILL BE VERY IMPRESSED oh yeah I LOVE THE VALET SERVICE since parking is tough!!!

teachme

11 de abr. de 2008

I received great service. I started with the internet department and the salesperson who worked with me was very personable, friendly and knowledgeable. He met all my needs without any obstacles. My credit was a bit tough but they where able to get me approved. The entire experience was pleasant and I am very very happy with my new Honda.

Serena Stanley

22 de dic. de 2007

After visiting at least 4 other dealerships, I went to Hudson Honda. Hector took his time with my family and me & helped us choose a car that was PERFECT and at a great price. However, I got cold feet & walked out at the VERY last minute (yes, the paperwork was already written up). I have never had the greatest luck with cars and felt that I should establish a relationship with a dealer closer to home (Queens, NY) and wanted to go for a better rate on my loan (NOTHING to do with Honda). I hoped I could find someone like Hector who was friendly, knowledgeable and best of all, patient. There was no pressure to purchase. He could write a book on the soft-sell. Months later, I returned to Hudson Honda. I called Hector and told him what I wanted to spend and what I was looking for. When I got there - the car was ready! I completed the paperwork and drove it off the lot that day. I could not be more pleased.

mmaxemow

14 de dic. de 2007

I bought an 08 Honda Accord Coupe EX from them 3 months ago. I broke down and the service department had it for 10 days and the whole time had no idea what was wrong with it. After replacing multiple parts - and never giving me an invoice of what was done - they gave the car back and a day later decided that it was "bad gas". They want my insurance company to pay for it - they will be doing an extensive investigation on this. All in all they have poor service - not very informative - they do things without telling you first or with your approval and then expect you to pay for it in the end. I do not recommend this dealership to anyone

Cathy Carvajal

7 de dic. de 2007

During the last decade my husband and I have had the pleasure of having three different Honda vehicles (ALL PURCHASED AT HUDSON HONDA). We just recently got into another Odyssey and we LOVE IT! We have visited other dealerships and have NEVER been treated with the courtesy and ease that we've found at Hudson Honda. When you walk in you don't feel pressured and everyone there works together as though they are family. I have needed service for small reasons and they have taken my vehicle in without any hassle, (when you're a busy working mom every minute counts!) Since we've always gotten great deals on our vehicles I have referred many friends to Hudson Honda and they have all been very happy with their purchases. All of our Honda vehicles have been exceptional, and the sales and service of this dealership is exceptional!! Special thanks to Johnny Rivas, General Sales Manager, Oci Mancha, and Favio Rivas from Service for all of your help!--you guys are the best! There's absoulutely nowhere like Hudson Honda!!!

njstegman

7 de dic. de 2007

First, price is unbeatable.Second, price quoted + docs/fees + sales tax is exactly written in the purchase order. NO HIDDEN COST.Third, excellent service from sale (Yirko) and finance manager (Joe).I hihgly recommend this dealer. NO HAGGLE, NO PRESSURE.

damn_nicole

6 de sep. de 2007

Amazing and wonderful, I got $ 1000 off on 2007 Honda Accord at Hudson Honda of West New York here in New Jersey. They are very friendly, knowledgeable, no pressure, no hassles. Its a better price at this dealership compared to a nearby one. I really got the value for my money. After dealing with Hudson Honda, I felt I had been greatly taken advantage of. The deal is so cool and I save a lot of bucks. I really fortunate and I can recommend it to anybody. Im sure my friend will be jealous about my new Honda. I will recommend this serviceThanks for everything.

Njguy

25 de may. de 2007

They took my money but didn't do a damn thing they were supposed to do. I happen to have my car checked by another technician to caught their lies. Later when I confronted them by phone they were very rude and hung up on me.