debbie

20 de mar. de 2015

We have been to several dealerships looking at cars. We had been in contact with Big Mike on the internet and planned to come to the dealership for a test drive. Anthony and Big Mike were awesome. We drove the car with Anthony and he answered all of our questions regarding the Avalon Touring car. We did purchase the car and we are very happy with the vehicle and the care we received from the staff at Hudson Toyota. I have told all of our friends that they should visit Hudson Toyota if they wanted a great experience.

kskpage

12 de dic. de 2014

Soon after I posted my not-so-flattering review of Hudson Toyota, the internet sales manager Rusty Strange called me to try to remedy the situation. "At the very least," he said "you and your husband will have a nice dinner on us."He then went over some figures for the car we were interested in. Believe it or not, he raised the price! We were told that an extra $1000 fee was "the cost of doing business." We said no thank you and asked for our dinner. Twice. Have I gotten a gift card from them? Of course not! In addition, the car we were negotiating on sold for the same price as what we originally offered. It was all a big game to them, and the customer lost. If I were you, RUN!!

mdcjhc

24 de nov. de 2014

I would highly recommend Hudson Toyota for your car buying experience or in my case mini-van buying experience. We knew exactly which Sienna we were looking for and Hudson had it. Micah Perdue called me as soon as he arrived at work and was extremely helpful with any questions I had. So we made the trip from Princeton, IN to meet Micah and our new Sienna. I want to thank Micah for going through the van to explain everything and even help us install our kids car seats. The kids love it, now if I can just get them to stop playing with the automatic slide doors. Thanks again. Melissa Cox

shirley.clark.5268

23 de nov. de 2014

We had such a pleasant experience at Hudson Toyota buying our Dodge Durango. From the moment that I requested information on the vehicle until we signed the final sales papers, everyone was friendly, knowledgeable, and helpful. Anthony Murdock was our Sales Representative and he replied to my email inquiry almost immediately, then called to see if we wanted to test drive the vehicle. When we drove up to Madisonville, he had the car ready for us and answered all of our questions.

burtney101

16 de nov. de 2014

I would recommend Hudson if your looking to buy a vehicle. James Civil was great!!! He was extremely helpful and knowledgeable. He answered my questions was very easy to work with. He did not pressure me like a lot of salesman do. When I went to pick up my car the next day he went over the features and how to use them. I've used the service dept many times and they are great as well.I will definitely buy again from Hudson. I'm glad to have a dealership in town that i can trust and buy from.

lindsey.russell.52

15 de nov. de 2014

I am a young woman who just bought her first car from "Big Mike" at Hudson. I was very pleased with the treatment I received as I browsed the car lot and asked questions. I never once felt "taken advantage of" because I was a female and young, shopping for my first car. I decided on a 2011 Jeep Compass and felt the price and loan rate I received was all very fair. A happy customer here who will use Hudson again in the future!

LBCB22

15 de nov. de 2014

Tom Kimmel helped me find the perfect jeep for use on the farm. He was very good to explain everything. The price was good. I will contact him again when I need another vehicle.

Pthompson34

14 de nov. de 2014

My wife and I bought a Toyota tundra today from James. He was very quick to answer any questions we had and went out of his way to help in any way he could. We got a great deal on our vehicle and will definitely return for a 4 runner when we get ready to buy. I highly recommend Hudson Toyota and James.

00dagmar

12 de nov. de 2014

We were looking for a Rav and looked at several dealers and felt like we got a great deal. An area dealer said they had the lowest price but would never give me a price Big Mike Smith gave me a great price and went on a search to find the one we wanted since it wasn't on their lot. We got our last Rav there 5 years ago for the same reasons. Great price & staff

marybird99

7 de nov. de 2014

I took my Corolla in for an oil change and tire rotation and overall inspection today. I like that Hudson will give me a ride to work so I don't have to wait, and I like that someone notifies me by both phone and email when my vehicle is ready.

mrs. anne

6 de nov. de 2014

Brandon Richmond was a wonderful salesman. We were not the easiest people to satisfy but he went above and beyond to make sure we were satisfied with our 2014 RAV 4. I will recommend Brandon and Hudson Toyota to all of my friends wanting a new vehicle. The staff at Hudson Toyota are to be highly praised for their professionalism and knowledge. Thank you for all of your help on November 4, 2014. I'm very happy with my choice. Anne and Troy Buchanan

Tom_Johnson

1 de nov. de 2014

My wife and I traded-in her 2012 Camry SE for a 2011 Avalon Limited and took delivery Saturday 10/25/14. We are both thrilled with the Avalon and my wife went so far as to say she likes it better than any car she has had before.We were able to reach a deal that we were satisfied with after only a minimal amount of haggling.They must love me at Hudson since I have bought five brand new vehicles and one used one there in the last five and a half years. I have also referred several customers to them who ended up buying their cars there. I think "Big Mike" Smith is going to name his next child after me. :)Seriously, these are good people who treat you right and demonstrate by their actions that they appreciate your businessChris Townsend and the entire Service Department have always taken good care of me.I have never had anything but good experiences in dealing with Hudson.Tom

bwright1871

31 de oct. de 2014

I recently found a used vehicle on cars.com from Hudson Toyota. I agreed to the advertised price but was being required to finance through Hudson which was twice what I could get financing for elsewhere. Also, I was told that the advertised price was as low as they could go and after telling them I was no longer interested, the price was lowered the next day. Overall, bad experience and would not recommend them.

F&LJohnson

31 de oct. de 2014

Jay Mansfield made our experience with Hudson was a very pleasant one. He was very willing to answer our questions and help us work a deal. He is extremely friendly and very enjoyable to work with. At no time during our dealings did we feel pressured to make a deal we wouldn't be happy with. My husband owns a 2007 Tundra and recently bought a 2014 Toyota Tundra from Jay. Later we bought a 2014 Camry for my granddaughter and Jay came in on his day off so we could purchase another 2014 Camry for our grandson. He always calls for feedback on our new vehicles and is only a phone call away, anytime we have a question. Donna Winstead also did an excellent job explaining to us all the options on the cars, and scheduling appointments for service. I own a 2011 Hylander and if I decide to get that 2015 4Runner.....it will be Jay I will be asking for to sell it to me....Huge thanks, Jay!

kskpage

30 de sep. de 2014

We began calling last week to find out about a car listed in their used inventory. After good communication the first day, we made an offer. From then on, our phones calls were ignored and our offer practically scoffed at. We were within a few hundred dollars of the online price and we were turned down. The next day we were chagrined to find that they dropped the price online but still wanted to charge us $200 more than the new published price. Questions about the price difference went unanswered. We shall take our business elsewhere.

Renway29

17 de sep. de 2014

On Sept. 11 I went to Hudson Toyota to see what used cars they available in my price range and the style I wanted I was not planning on making my purchase that day. I was greeted promptly by Sam, he quickly found what I was looking for and convinced my to take a test drive. My husband and I returned later that day so he could test drive the Highlander. We decided to purchase the Highlander that day. Sam and the rest of the team worked very hard to make it deal happen within our budget. We are very pleased with the entire experience.

beartownsend44

6 de sep. de 2014

I went in looking for something in my payment range and worked with Jay Mansfield. He was very nice and courdious, he showed us several vehicles. We test drove a prius and a corolla we liked the corolla better and picked it. After that th finance part went really quickly. This is the 2nd vehicle Ive gotten there and have been treated well both times. Jay would explain everything he did step by step as we went through it. Ginger showed me some thing to help if i had issues while driving and how to customize my car

jessekris

3 de sep. de 2014

David wad very friendly and helpful in getting me a nice truck and staying in my budget. I would recommend him to other people i know looking for an automobile.

nwelker

3 de sep. de 2014

I've heard good things about Hudson"s for years. I did my research on the internet and knew their prices couldn't be beat for a hundred miles. Big Mike Smith was great and I rate him at the top. He worked hard to make sure I got a good deal and was happy with my 2014 Camry, and I am very much,and thanks for the follow up calls. Donna was so helpful with any questions I had and Kevin Story helped make this deal a .pleasurable one. Hudsons deals are great and so are their down home employees! I will recommend others to come and see you guys.

tcrews

23 de jul. de 2014

My brother and I went on Monday July 17,2014 just to look for me a car. Luckly we went to Hudson's in Madisonville,Ky where we met Anthony Murdock,salesman. He was patient and understanding. Never did I dream that I would leave that day with a car.Thanks Anthony for everything, I love my 2012 Ford Fusion!

luke.bradford.7

13 de jul. de 2014

I came to Hudson Toyota looking to trade in my 2005 Nissan Maxima on a 2014 Toyota Camry. I was greated by Micah Perdue and my experience couldn't have gone any smoother. I found the exact car I wanted, and Micah worked with me to get it into my budget. After just a few hours, I was heading home in my new 2014 Toyota Camry. Micah was an absolute pleasure to deal with, and I would recommend this dealership, and him specifically to anyone looking to purchase a new or used Toyota vehicle. Outstanding experience!

boneman2012

21 de jun. de 2014

Found this dealership on Autotrader. Was the best thing I ever did. They had the exact car I was looking for at a very competitive price. So much that I made the trip from South Western Iowa. Which was 650 miles away and almost 11 hour drive. Was so excited with the car I had purchased I loaded it and drove right back home to show it off. During my process Tom Kimmel and others at the dealership stayed in touch with me through email and Tom stayed in touch through text as well. When I arrived at the lot I was greeted outside by Tom. He asked about my trip, got me a drink and had me seated for business. While waiting just a couple minutes for the paperwork to arrive the best part happened. I got to meet the previous owner of my car as it happened to be another salesman that worked there. This made the deal even sweeter. Paperwork then arrived and I was in a managers Office and had keys and paperwork done in less than 10 minutes. Like I said was the greatest experience I've ever had dealing on a car. And I've had a lot of cars over the years. Would definitely deal with them again myself and recommend anyone else do the same. You won't be disappointed !!!!

Jayman123

2 de jun. de 2014

Jay Mansfield was most helpful and courteous during the whole process of purchasing my new 2014 Toyota Sequoia. I would definitely ask for Jay again.

Litlmc

2 de jun. de 2014

I have always worked with Aaron on my purchases he is a pleasure to work with. Chad greeted me as soon as i walked onto the lot . These guys are willing to go above and beyond to make you happy before you leave and they will follow up afterwards.

Lighthouse1508

2 de jun. de 2014

My wife and I came in to research our opitons (new vs used) looking for best MPG within our budget. Chad listened to our needs and what we wanted. He was very friendly and showed us several cars. He worked with us and our budget and we are very pleased. To be completely honest, this was our 2nd stop, we went to another local dealership and looked at several cars on the lot. NO ONE came out to even ask if we needed help. It was an easy choice and we had no reason to shop around any where else. Everyone at Hudson was friendly and made the whole process smooth and easy for us. Even took time to show us features on our NEW car. Very good experience, I highly recommend coming to Hudson for anyone looking for a car (new or used). Thank you.

Nannybj819

1 de jun. de 2014

I came from Owensboro, KY to test drive a Toyota Camry, but my husband had to work late and was unable to come with me. Micah Perdue went above and beyond to make things as easy as possible. He told me to take the Camry home let my husband look at it and come back the next day. We bought the Camry and got fabric protection which they had to schedule to have it put on. Thinking about past experiences I thought okay they have sold the car and now comes the run around, but I could not have been further from the truth. Donna Winstead was the person I dealt with and she even scheduled me for Saturday when they do not do them on Saturday, but did so to work around my schedule. They even provided me a vehicle to drive while this was being done. Our experience with Hudson was a very pleasant one and I would recommend them to anyone.

ElmerFort

8 de may. de 2014

The type of truck that I was seeking was not on the Lot. Mike Smith and Anthony Murdock found the Toyota Tundra Limited within minutes,brought it to the lot the next day and I picked it up the next day. Both guys were very helpful and made my purchase easy.

jsheffer

7 de may. de 2014

Purchased a new Camry in September 2013. I have had three service experiences since purchase. The first service the green tire valve was missing after service. Reported missing part and was told to tell service when bringing it in for the next service. Second service was for oil change and tire rotation. I thought the cover that went over the lug nut was missing, however the service lady tells me it was the cover and the lug nut. Prior I reported missing part after service and was told to notify service the next time I brought the car for service. I was extremely upset after hearing that I had been driving my children in this car for 5000 miles to find out that there was a missing lug nut. The service lady apologized and asked if I would like to speak with the service manager. Chris, service manager, approached me about my complaint. Immediately he says that someone probably stole the lug nut off my wheel. There was no apology or concern for the safety of my family that the service department might have made a mistake. This was the second instance that I had with the service department failing to provide good quality work. I believe that I could have dismissed the green valve cover, but leaving a lug nut off the tire is unacceptable. Then being told that someone stole it off my car was insulting. He also told me that he didn't charge me anything for replacing the lug nut so the problem was taken care of to him. However, I was mortified by the lack of concern for the safety of my family and the reoccurence of mistakes by the service department. I asked the manager if I had to have my service performed at this dealership. His response was "No, looks like we are not going to get anywhere with this." Again his lack of concern for the issue at hand and lack of customer service skills were evident. He attempted to shake my hand and I refused and walked away. My husband did call the manager and confront him with the customer service issues and received a backhanded apology. He attempted to justify that there is no way that it could have been their fault because of the training his employees receive. MIstakes happen, acknowledge it. A simple "I am sorry and will make sure that it never happens again." would have been sufficient. But his lack of concern and negating that it could have been his service department ruined my first Toyota dealership experience. I will be filing a complaint through Toyota as well. My brother in law, who works for Toyota, encouraged me to file an official complaint. I encourage anyone who believes in good customer service to NOT go to Hudson Toyota in Madisonville for their service.

hillmel35

30 de abr. de 2014

Big Mike Smith made buying my new camry a great experience. He answered all my questions and was very nice. I have visited Hudson's lot before and talked to a sales man. He wasn't as helpful and didn't go out of his way to help me. So this experience was a great one. I really appreciate Big Mike Smith, Mike the finance guy and Mrs. Donna helping me. Thank you so much!!!!!!

navybluetoyota

16 de abr. de 2014

We went to the car lot to just look but found exactly what we wanted. Because Jay Mansfield had communicated with us by e-mail, we recognized him and introduced ourselves. He finished with another customer and came to help us immediately after pointing out a couple cars for us to look at. We test drove and discussed the deal. Jay realized we didn't want a long drawn out negotiation and quickly worked with us for a final agreement. Personally, I really appreciated this. Mr. Gary Logan had the paperwork ready for me and the signing was "painless". We are very very happy with our 2013 pre-owned Toyota Corolla! L&L

hamburger1

8 de abr. de 2014

Scheduled Service appointment for 4/8/2014 at 10:00AM and when arrived only to find out that they had entered wrong date. was told appointment was on 4/7/2014 which could not have been due to other appointments on that day. Had to leave vehicle for to be worked in. Had tires Rotated, but also have a noise when backing up. Was told as soon as it was mentioned that it was brake noise. If this is so then all Toyota Camry should make this noise, but I have talked with other Camry owners to find out that they do not have this problem. Not sure if Service even checked it out. Seems when I take my Camry in for anything other than a routine oil change or tire rotation it doesn't seem to important to the lady at the front desk. If this is the way it is going to be I will look for another dealership to do business with in the future. But for now while I have this one with the lifetime warranty I expect better service in the future upon arrival to have service work done. I also expect the job to be completed.

elkekarin

31 de mar. de 2014

We drove from Ckarksville for a new Vehicle and it was truly amazing how welcoming everybody was and worked with us to get great results drove of the lot with a new Tundra .

bwscott

27 de mar. de 2014

I was in from out of town visiting family, the night before I unfortunately had a close encounter with a deer and was unable to drive my vehicle back home. Long story/short, we decided to trade vehicles. After finally making contact with sales, Chad Embry was the utmost professional and was very helpful. I highly recommend him to anyone. Thanks for assisting us in a difficult situation.

Justinjamiejones1

27 de mar. de 2014

We had a great experience with the purchase of our new 4runner from Dalwone Moore at Hudson Toyota. When we first visited the dealer they did not have a 4runner with the options we were looking for but by the end of the day Dalwone had one sitting on the lot for us to test drive. He went above and beyond to provide great customer service for us. The next time we are in the market for a vehicle we will definitely call Dalwone Moore!

Mars1

26 de mar. de 2014

I have had my Dodge serviced three times since purchase, once for a problem, the other for routine service. Stacy Stallins has been great to work with, easy to schedule, unfailingly polite and cheerful. The work has been done in a timely manner and explained in detail each time. No one enjoys having to take their car in for service but Stacy and rest of the service department make it as good an experience as possible. It has been the best service department I've dealt with. Great job.Mike Marsili

hudsonripsoff1

22 de mar. de 2014

If you have bad credit buy from hudson. IF YOU HAVE GOOD CREDIT DO NOT BUY FROM HUDSON! Unless you do your own financing. I bought a base model, no I'm sorry chad said it wasn't a base model it was a step up called an apv model 2014 dodge journey from hudson. Over all Friendly staff while buying. However after I bought the SUV no sorry again chad said it was an crossover. I found out I was lied to and taken advantage of. Price wise! It had nothing to do with the options. Not friendly at all. Not one time was I hateful, or even cuss. Shouldn't I be the defensive one? Check out my page to see my paperwork. www ripped off by hudson dot com. Be aware of the bait&switch tactics. One involves quoting a low price and then inflating services loan interest rate to recover the discount.

janc50

20 de mar. de 2014

My husband and I just bought a 2014 Prius and we are very pleased with it. This is not our first time to buy from Hudson Toyota and this experience was just as pleasant as before. Chad Embry and Jay Mansfield were both extremely nice and very helpful in helping us select our car. Donna Winstead helped us understand all the "bells and whistles" on the car and how to operate them. Thank you Hudson Toyota! Love my Prius!!

Sammax88

19 de mar. de 2014

Great service. Offer if lifetime coverage made my initial choice of where to shop. The staff at Hudson's solidified my choice. Will send all my friends there.

Powerbarbi

12 de mar. de 2014

I recently purchased a 2014 Camry from Hudson Toyota. I love this car! I researched for several months and contacted dealers all over the area; the color and specs I wanted were difficult to find. Tom Kimmel was outstanding in locating this vehicle and assisting me with the purchase. The price was the lowest I had been quoted; and everything Tom stated was delivered as promised. Tom has a low pressure approach; he was well informed and very helpful; appreciated the internet communication. It was well worth the drive to Madisonville to get the car I wanted; will definitely recommend Hudson Toyota to my friends.

jblue1111

28 de feb. de 2014

I just bought a 2012 Toyota Camry from Hudson Toyota in Madisonville, KY. I was so impressed with how much my salesman Josh Marks went above and beyond to help me purchase my first new car. The employees were so friendly and eager to help wherever they could. I honestly could not have picked a better dealership to go through and will definitely be going through them for my next purchase down the road.

mdorris854

27 de feb. de 2014

Purchased a 2014 Camry for my wife. After dealing with other car dealers in the area we went to Hudson Toyota, and must say that we were very pleased with the way we were treated by the whole staff. Micah Perdue and Donna Winstead were very helpful and made our car buying experience very easy.

millerlj

20 de feb. de 2014

My experience with Micah Perdue at Hudson Toyota was great. He told me about the benefits and features of purchasing a Highlander. Micah and team worked to get my payment where I needed it to be. I have told family, friends and co-workers about Micah. Everyone was very friendly to my sisters and myself.

WendiJones

20 de feb. de 2014

My experience at Hudson Toyota was a very positive one. They had excellent friendly salesmen. I just bought an 08 Dodge Ram from them back in Oct of 2013 & eecently purchased a 2013 Toyota Crolla. Im very satisfied with my purchases and I highly recommend this dealership.

SSJ425

18 de feb. de 2014

Had an appointment for a specific time, got there 15 minutes early for a tire rotation and balance, oil change and headlight replacement and was there for over 3 hrs. Then I feel the the assistant manager lied to me in order to cover up the time frame. I normally would not write a negative review but this has happened the last 3 services that I have had at this dealership. It has been 4 days and I have a tire out of balance already. I WILL NEVER GO BACK FOR ANY SERVICE OR ANYTHING ELSE FOR THAT MATTER.

jackdeanjr

6 de feb. de 2014

Great service keep you informed every step of the way price is reasonable waiting room is great. Most upbeat service place I have been have told my friends to use

johndanyel2

31 de ene. de 2014

I just recently bought a 2014 Toyota Camry from Micah Perdue at Hudson Toyota in Madisonville, Ky. Mr. Perdue was very knowledgeable about the vehicle explaining all the different options available. When it came to the financing and trading in my current vehicle, they offered a fair price and were willing to negotiate to get the numbers where we needed them to be.Donna Winstead was wonderful in providing me with all the accessories available to purchase and she also helped with getting electronics synced to my vehicle. I would highly recommend Micah Perdue and Hudson Toyota to anyone looking to purchase a vehicle. Thanks again

annettebrown1670

24 de ene. de 2014

My wife and I had a great experience at Hudson Toyota. Tom Kimmel was great to work with. He was very friendly, listened to what we was looking for. All the staff was friendly. This is our third visit with Hudson and we will continue to do business there

lvance1943

23 de ene. de 2014

I walked out to the car lot and was immediately met by Michael Moore who asked me what kind of cars I was interested in looking at and he showed me the Toyota corollas and the Toyota Prius C and explained everything about the cars and showed me all of the features on the cars. He gave me brochures on the vehicles and told me if I had any questions that he would be glad to answer them. He was very courteous and was able to answer all of my questions and when I came back to look again he was with another customer and Keith Clark helped me to make a decision on what car I wanted. So between Michael and Keith I got the car that I wanted and I am very satisfied with Hudson Toyota and the service that I received.

Staci C

15 de ene. de 2014

I have to say this was the best experience I have ever had buying a car! Bill Tracey and Andrew Baker were the best. They make you feel like you are a part of their "family" and not just a customer! I will definately send all friends and family to Hudson's! Thank you for a great car buying experience. I love my 2014 Camry!

sdavisvic

11 de ene. de 2014

I purchased a new 2014 Jeep Wrangler Sport from "Big Mike" Smith and Zach Piper. Having owned several years ago a new 1995 Wrangler for about 6 years, I can say without a doubt the 2014 Wrangler has made some great changes, including the Pentastar engine, interior feel and placement, and ride quality. Hudson Automotive, Mike, and Zach worked to make sure I was getting the vehicle I wanted at a good price, and that I was happy with everything before I left the dealership. When my wife is ready to buy a new Camry, we'll start at Hudson.

GraceWard

3 de ene. de 2014

I just bought my 2nd Dodge Charger RT from Mike Smith. In 2010 when I bought my first one he went above and beyond to make me feel like a valued customer, and last week it was even better. Mike stayed after ours to get paperwork done so I didn't have to make another trip to Madisonville, and then he delivered my car to me when it came in. On top of that I left my sunglasses in my trade in and he rescued them for me. I would send anyone and everyone interested in a new or used vehicle to Big Mike at Hudson!

harris7943

1 de ene. de 2014

We recently purchased a 2014 camry. Micah Perdue made this a very pleasurable experience. He went above and beyond at every detail. Thanks again for making this an enjoyable process. We love our new car and we definately send more customers your way.thanks again,Bobby and Tasha

rebecca51

8 de dic. de 2013

We purchased a new 2014 Camry and everyone was so friendly and helpful. I was treated with respect and all my questions were answered. They even set up my first service appointment and promised me a reminder when it get close. Awesome experience overall. I really like the ideal of the Lifetime Warranty.

mandie1963

20 de nov. de 2013

Big Mike was great like his approach to me and how he handled all question. Great personality makes a person comfortable. Donna was awesome she took extra step to make things right. She was Great on touch-up spots and even mailed my jacket I left behind. Only thing I was somewhat disappointed with was the cleaning of the windows not a good job. Other than that everything was Great... Thanks....

Yommot

19 de nov. de 2013

Great customer service from the minute you walk in the door to the minute you drive off the lot with your new car. Bill Tracy was helpful in every way to make my decision between 3 cars easy. My final choice was a 2014 Toyota Corolla S. I feel it was the perfect one for me. Hudson Toyota's staff made the buying experience easy and stress free. They definitely have it together!

Janus5499

23 de oct. de 2013

I found a 2014 Dodge Caravan on Hudson's website and expressed my interest on last Tuesday, Mike and a female rep contacted me with emails right away. I set up an appointment on Friday afternoon as it was the only available time slot in the afternoon in that week. I told Mike in email that I would like to test drive on Wednesday. Wednesday was Mike's day off but he told me his wife could take care of the kids if I could go between 5:15 to 5:30. Mike had the car ready before I arrived, Mike and his colleagues were all very friendly, I purchased the Caravan after test driving. I got a Lowes gift card for test driving, It was a very nice experience, I would recommend Mike Smith and Hudson Toyota and Dodge.

CountryB03

21 de oct. de 2013

I had at GREAT experience at Hudson Toyota! Especially working with William "Bill" Tracy!!!! I will definitely go back for my next purchase because I loved everyone there, got great trade in value and am very much enjoying my brand new Jeep Grand Cherokee. It's exactly what I wanted! Thanks guys and especially Bill! :)))

davstoy

10 de oct. de 2013

My wife and i don't buy a new vehicle every few years like most people do.We buy one for the long haul. I bought a new Toyota Tundra because of resale value,dependability,looks, i have always owned a ford, dodge, or chevy product always happy at first but few years down the road nothing but regrets.So with people that i know and quit a bit of research i decided to go with toyota.Very happy with truck but not to impressed with sales experiance.The salesman seamed to be preoccupied with weekend planes, which i work also and dont blame him but i was there to spend almost forty thousand dollars'.I let it be known that a friend recommended hudson toyota and Andrew,for which he was supposed to receive a hundred bucks for and didn't.Also they put you in middle of show room to do business for every one to hear but they went into their own private office to do their numbers juggleing.I haven't had a dealership not to offer a few extras as a thank you for your purchase such as a hat witch my wife and i asked for and there reply was they were locked up so we will send you a couple in the mail been a month haven't seen or herd from hudson toyota yet about anything.Felt like here is your truck give me your money. They kept saying as if they was giving it the two year service for free but it doesn't matter where you buy toyota offers it not the dealership i felt they was trying to playing me for stupid.They also pushed there lifetime warranty but its not through the dealer and if its as good as there salesmanship i dont have much to look forward to if anything happens.

dab5250

22 de sep. de 2013

When dealing for a new car sale with Perry Hunt through Hudson Toyota in Madisonville, KY he made our sales experience as positive and non stressfull of any car sales person I've ever dealt with. I felt he throughly wants to get his customers the best deal possible and their car buying experience a good one. I would highly suggest to anyone looking for a new or used vehicle to go see Mr. Perry Hunt.

jess42437

7 de sep. de 2013

I purchased a new Nissan Altima in 2010 from Bill Tracy. He was very helpful, friendly and knowledgeable. Bill worked hard to get me the best deal possible and into the vehicle that I really wanted. I was extremely pleased with the entire staff. They treat you like family. I have recommended Bill Tracy to several people looking for a new vehicle. Purchasing a new car can be stressful, Bill went over everything in detail. Couldn't have asked for a better car buying experience! :) Thank You!

chrisleeneal

6 de sep. de 2013

Great Experience. Highly recommended to anyone looking for a new or used car. Very friendly staff who care about their customers.Well managed and professional.

mh700b

5 de sep. de 2013

I would recommend anyone in the market for a Toyota to give Hudson a shot. I recently purchased a 2013 Toyota Tacoma from Brad Tyson and I could not ask for anything more when it comes to buying a vehicle. I wanted to buy local and glad Brad could make it happen. I knew exactly what truck I wanted and Brad delivered it. I was happy with the price and the Lifetime warranty so it was a done deal.

tmhunt

5 de sep. de 2013

Perry Hunt was very informative. I have bought 4 vehicles from him. Never pushy or demanding. He works hard to get me the best deals.

Reginaalear

4 de sep. de 2013

Tom worked very hard to get me in the car I wanted! I would recommend him to my family and friends. He had to work really hard to get me in my car but he did. Thanks a million Tom!

tonymh09

20 de ago. de 2013

Zach at Hudson Toyota was very helpful. He was able to assist throughout the purchasing process and was very knowledgeable throughout. I would definitely buy from him again. Two thumbs up!

Lbm13

31 de jul. de 2013

First time car purchase, but it certainly won't be the last! I will revisit the next time I am ready to purchase a vehicle. The service I received was extraordinary! Thanks to everyone that helped make my experience amazing. Stacey Carneyhan is the best around!

jpbklb

30 de jul. de 2013

I got what I wanted, actually a better car than I planned on when I first came. They even drove my old car from the dealership to my house; 70+ miles away. The whole process did not take very long and the salesman, Mr. Piper seemed interested in my needs and was very patient.

gpepper

22 de jul. de 2013

From the moment we stepped onto the lot, we were treated as if we were life long customers. Andrew was professional, knowledgeable, and respectful (traits you don't see much of anymore) as he talked with us about what we wanted. Being first time Toyota browsers, we were impressed with the selection and how Andrew listened to what we actually wanted (he did explain the difference well). We drove about 50 miles to check out Hudson Toyota because someone we knew said we would be surprised and happy with the customer service and the willingness to accomodate the buyer (it WASN'T a cut throat, exaggerate the brand type environment). We ended up buying the 2013 Camry LE and couldn't be happier. We do not like sales or the typical salesperson attitude and have walked out of dealerships because of it. Andrew was great to deal with and we enjoyed not only buying our car through him, but just talking with him. Donna was very helpful and walked us through other options (NOT a "you need to buy this now" attitude...VERY nice and personable) if we ever wanted to replace or improve things on our car. I hardly ever write a review for a business, but I wanted to recommend Andrew to anyone looking for a new (or used) car...It will be worth the trip. If they can't do something, they aren't afraid of telling you they can't because of losing a deal. So, in short, in our opinion Andrew did a fantastic job in walking us through our buying experience and Hudson Toyota is not a typical car dealership (attitude and enviornment). We will definitely be back here for our next purchase. Thanks for a great car buying experience! Glenn & Karie

ffej24m

22 de may. de 2013

Zach was very helpful and fulfilling my vehicle desires and getting what I wanted shipped in from another dealership quickly and at the time I requested. He was able to more than beat all other dealerships in not only price but with customer interaction. Would highly recommend him and Hudson Toyota to anyone.

rachelsandberg

2 de may. de 2013

I gave Hudson a GREAT review because they are honestly GREAT to work with! The whole team is fantastic to deal with but I give extra props to Big Mike Smith, Gary, and Aaron because they put me in my new Avalon!! The Hudson team doesn't waste your time like other dealers and truely does everything possible to get you into the car you want. I'm definitely what you would call a "return customer" and will be back again. Thanks guys!!

TMJOHNSON1116

26 de abr. de 2013

very please with service at Hudson in Madisonville Ky. They were helpful with providing car fax, pricing, answered all questions and I bought my dream car. Thank you

greenbcs

11 de mar. de 2013

Great experience at Hudson! Everyone was super friendly, knowledgeable , and took their time with us without making us feel pressured. I plan to return to them for service, even though, it will be a two hour drive from my home. Highly recommend Hudson Toyota!

philb158

19 de feb. de 2013

OK, Had a deal and something went wrong. We had travelled from Benton, KY only to find that the car they were holding for us was sold. So everything started off real bad. Then with the help of Micah Perdue and his Manager it all started to turn around. At first I really thought this was something like a bait & switch .... I could not have been more wrong. I was told they were very sorry our car had been sold only about 45 minutes earlier , after we started driving there. They seen right away we were upset as we really thought we had a good deal on the one we picked (new 2012 Prius 4) and were looking forward to driving it home. They then said "We will find you the exact car no matter where we have to go to get it and it will be the exact price". Again, I was waiting for the new price to be about a thousand more. No the exact same price, only we had to wait a few days so they could get it. OK, I said then I thought what happens if the car I am trading gets in an accident or something else goes wrong, no problem as they said just leave it here and we will give you a loaner to drive and then we will deliver your new car to you.We left in a new 2013 Prius 5 and went back to Benton. They did get the car and called to bring it to us, unfortunately my wife, Colleen was in the hospital, again not a problem they would bring it there. I met them in the parking lot, checked over my new car and the swap was made.So now you see why I gave them a perfect rating. Should in the future we are in the car buying business again, Hudson Toyota of MAdisionville is where we will start our journey.

Archie Fugate

1 de feb. de 2013

I would rate this dealership as a phenomenal experience. Gary Logan and Perry Hunt represent what a buying experience should be. Either of these two has been in the car business for many years; the two together represent a wonderful sales team. Collectively, they went above the efforts I expected from a sales staff and made it possible for me to drive away with a new Prius. Gary and Perry introduced me to Kevin in the finance department. Kevin, being the true professional took the time to explain the entire purchase process and no question was too difficult for him to answer. Not to be outdone, Donna Winstead completed the work of the sales team by taking the time to introduce me to each feature of the new Prius. I bought from this particular dealership because of my experiences with the service department. I am a previous Prius owner bought from a different dealership. Every time the vehicle was serviced, I brought it to Hudson Toyota. Chris Townsend and his astonishing team of Tracy, Mark, Stacy and Brian have always treated me as if I was a part of their family. I always knew I was being treated fairly and the service my vehicle received was the best I could have ever asked for.

sassy-nana

31 de ene. de 2013

I was sent there by my oldest son who had purchased a Tundra in Dec. I had Stacey as my sales rep and he treated me with respect, like a real person. He listened to my concerns of safety and my need of an affordable, dependable car. My intention was to purchase a used Corolla, but after comparing apples to oranges, I ended up with a 2013 Corolla. I am 69 yrs old and will probably have this car for the duration of my driving years. I also went with the extended 5 yr warranty. I want to thank Stacey, Donna & Aaron for their help and service. Especially Stacey, because he listened to my needs and concerns. He took plenty of time with me in my search too. I will be proud to refer Hudson Toyota to my friends and will be back if ever I decided to change cars, I have a feeling I am going to be so happy with this one tho, I will keep it. Regards, Sandra Moore

pbrackneyc

21 de ene. de 2013

I have purchased two new Toyotas from Stacey and he has always work hard to meet my requirements for the deal on a new car that I want. He is very knowledgable on all the Toyota product and he always been a phone call away on any of my concerns I have had with my new vehicles.

Jimstanley77

21 de ene. de 2013

Excellent sales and service. Each person was courteous and answered all questions without hesitation. Later, we were pleased with our experience with the service department.

Lmcfall53

20 de ene. de 2013

Very friendly and knowledgeable staff! Communicated well with me before my purchase to make sure all my questions were answered and to ensure I would be able to get the vehicle I wanted. Zach was very helpful and answered all my questions! Would recommend and will buy from this dealership again in the future!

Trombone100

16 de ene. de 2013

I was very disappointed in the customer service that I received from Hudson Automotive. Back in December I signed an agreement with them to purchase a vehicle. At that time they did not have exactly what I wanted but they assured me numerous times that they would find me one so I agreed to wait. They did not bother to check their sister dealership in Bristol who actually had the exact vehicle I was looking for. After I informed them of that they have now informed me that the price I agreed to was only good through the month of December and the actual cost of the vehicle would be approximately $2000 more. I was never told this at the time so in essence my waiting for them cost me a nice rebate and the vehicle I wanted whereas I could have been searching elsewhere. I would have thought they would do right by me as I had a signed agreement. If this is the way they treat their customers then I am surprised they are still in business. I feel as though I was completely taken advantage of and felt they should have honored the agreement. I gave them one last chance to make it right yesterday but they did not.

norderf

10 de ene. de 2013

I had a bad experience with a larger dealer setup a few years ago as I had always just been used to dealing with usually just one guy for the entire deal. I was welcomed in a very prompt and efficient manner upon my arrival. After I first touched base with Zach Piper I felt a lot more at ease. He made me feel at ease about our negotiating which took a few back and forths. He did a great and professional job during the process. He was very patient with me as I need to have time to think about things more in depth than most I guess. While our numbers were sort of far apart at first, we eventually reached an agreement. Always informative, but not pushy. Pushy and pressure will send me out the door real quick. He was understanding of my point of view and I soon felt very at ease in our discussions. Prior to driving 90 miles to see the car I was interested in, Zach had made the initial follow-up from a website where I found the car. He just kept enouraging me to come down and see the car and after a few emails and a phone call I did. Zach is a very nice young man and all I had dealings with in the process were very polite, respectful, and professional. I was treated very well and most of all, I felt like I got very personal attention.

Snickens3

9 de ene. de 2013

After a poor experience with a local dealer in Evansville IN, was very happy with the employees and good deal at Hudson. Zach Piper was honest and very responsive throughout the sale process. When we couldn't get there until after 6pm, Zach had the car ready for a test drive, and the staff happily stayed after closing time to complete the deal, wash the car, and fill the tank. Would recommend this dealer to anyone and will visit them first on my next car purchase.

S2Thunderbolt

21 de dic. de 2012

Micah Perdue was one of the best sales person we ever met.Jerry Nash was the one that did all of the dealing and we feel he was very dishonest.We made the deal after talking for 30 minute about $490.00 better deal.He said my truck wasn,t worth what he said 3 weeks ago.This was 12-5-12 he said they did away with the $750.00 trade assist on 12-3-12 so he could,t do the $490.00 off. I said ok I have this &100.00 off coupon Hudson sent me in a email wil you do it,he wanted to take $90.00 off not $100.00.He final said I won,t let $10.00 dollars stand in the way.After talking about the $100.00 for 15 minute he said ok I,ll go and write it up.When we went in to sign the papers the balance due didn,t add up to what I had in my head.Al the numbers are not on the form I was to sign I ask the guy to show me the numbers and sure enough Jerry Nash didn,t take the $100.00 off.He said he wasn,t going to lose money on a deal. I guess that means lie, cheat or what ever it take.I wonder how many buyer,s got ripped off because they didn,t have the taxes,and all fee,s figure added up as out the door price.I was told they do the rebates and discounts at the first of the month, and they are still saying you can get $750.00 trade assist so now I know Mr Nash will say and do what ever it takes to make more money for Hudson I need to check with Chrysler to see if he lie about that.That practice here in Owensboro is why we came to Hudson in 2005 to buy our new Camry and back this time.I,am not saying I wil not come. Back again, I will say I will not deal with with Jerry Nash.Thanks Bruce & Darlene Russell.

MyersToyota

3 de dic. de 2012

We started online and were given quick online answers. That helped a lot. Joshua also called us to offer a better rebate and to try to close the deal that day. Our test drive was informative and the offer on our trade-in was satisfactory. We were concerned with how much time we expected it to take for the financing paperwork, but that part was surprisingly quick. So far we are very happy with our Prius and expect to be satisfied with future service from it and future service work on it.

buckyb

8 de nov. de 2012

I had a great buying experience at Hudson. I found a vehicle on their website on a Tuesday morning and I drove over 3 hours to their dealership and was driving my new Tundra home that evening. Micah was great to work with and I would recommend Hudson to anyone looking for a new Toyota.

berrie44

13 de sep. de 2012

The employees were friendly and still professional. The dealership had a wide variety of inventory making a selection difficult but the salesman was very willing to help us make a selection. They answered all our questions clearly.

lee.hopewell

13 de sep. de 2012

Very easy to wi rk with and concerned about my needs w with my purchase. It was a pleasure to deal with Hudson. There follow up gas been great and unexpected from a duster.

mkelley512

8 de sep. de 2012

Hudson made the buying experience easy. With their "How can we earn your business" attitude, their sales process is far superior to other dealerships! I am 100% satisfied and will recommend Hudson to other buyers! Great customer service = Great customer loyalty. Hudson definitely has it! Great job!

R.Schaller

27 de ago. de 2012

I inquired about a new Tundra via the Internet and was contacted by Zach. I drive from Clarksville, roughly an hour both ways, with full intention of buying a truck that day. Zach was nice enough but not very knowledgable about Toyota trucks, e.g. had trouble with questions about towing capacity and bed length. . All was going ok unlit it came time to come up with a price for my trade, a 2005 Z-71 Tahoe. The dealership offered only $7500, which was ridiculously low. Later the same day I went to a Toyota dealer in Clarksville and was offered $10,000 on a nearly identical Tundra. Zach must have thought I was stupid and attempted to explain the advertised discount price and trade difference somehow made up for the lowball price I was offered. Had I not been an experienced buyer and known what my trade was actually worth I could have easily fallen for it and been ripped off. I fear for less savy buyers and would certainally steer people away from Hudson Toyota. I could have taken the Tahoe to CarMax and sold it to them for $10K and done much better that at Hudson without even buying a vehicle from them.

Josh F

20 de ago. de 2012

Great job today to James and the staff at Hudson! My wife an I live 2+ hours away and they went above and beyond to make our trip worth while! Great service, great price! They may have hooked me for life! Thanks again! It actually felt like we mattered to them.

William Griffin

6 de ago. de 2012

Was very happy with the way Jeff Budd handled our sale. He followed up on us during the purchase and continued after the sell to ensure our satisfaction. While I have always been satisfied with using the service department this was my first experience on the purchasing side. Will come again for my next car purchase.

MOTOG

14 de may. de 2012

I went just to look at a used Prius I saw on their web site but it had been sold.I test drove another Prius and they made the payments low enough plus they certified it with new tires ,changed the oil,etc. in all almost 800.00 in parts and labor for free.But later found the tires were not inflated properly and a wheel cover was loose.But that was a quick fix so all in all I am happy with the purchase.

Jeff JamEd

7 de may. de 2012

Teri is an outstanding sales person. She was very up front and honest. She delivered on every promise. I believe that I obtained the best possible deal on a new Corolla. I traveled from North Carolina to Kentucky to complete this deal. I would recommend Hudson to anyone and overwhelmingly recommend Teri Aud for sales.

jodyjo

5 de may. de 2012

I am completely satisfied with the service that I received while going through the process of finding the right vehicle for me. I was looking for a Rav4 with a 3rd row seat and as I soon found out, these are not easily found. Hudson Toyota worked with me and found the vehicle I was looking for and in their dealership in a very short amount of time. Thank you for the great customer service!!!!

jasonback

4 de may. de 2012

It was a pleasure to work with Teri. I contacted her over the internet to inquire about a vehicle they had. She contacted me within a few hours of the email that I had sent to let me know that it was still available. I called Teri several times to ask questions about the BMW and she answered each question with patience and confidence. I explained that I would be driving approximately 225 miles to look at this vehicle and didn't not want to waste her time or my time if was not what I expected. She took the time to find the answers to each question and on one occasion even went out to verify one option that I had asked about, then called me back immediately. There was never any pressure when I was there to buy and Teri was very nice and professional. Her extensive knowledge is extremely helpful and I would recommend that if you are buying a car from Hudson that you ask for TERI!!!

Andra Curtis

4 de may. de 2012

I went to Hudson the worked to get me financed for a car, we got financed found the car we wanted and signed the papers and drove off the lot happy. A week later we got a call form the dealership saying that they have problems with the financing and we might have to return the carand two weeks later we had to return the car. I thought that when i sign the papers that the deal was done. We were disappointed in the way that they handled the situation and the way that we were treated by the dealership. This is the reason why I want be coming back to buy a car from Hudson Toyota.

mmundle

3 de may. de 2012

Very friendly and straight forward. Everyone was very polite and very professionalGREAT PRICE !!!!! When the time is right would probably get another car in a similar fashion. PRICE WAS THE MAJOR FACTOR..........

haleybrady

21 de abr. de 2012

Ryan Manscoe and Donna Winstead were the best people I have dealt with during a vehicle purchase. When I buy my next car I hope they are still in the business because I will not go anywhere else!

Robert Jenkins

16 de abr. de 2012

My experience with Hudson's Toyota was very satisfactory, especially the nice relationship I had with the salesman, Stacey Carneyhan. He was very prompt and courteous in calling me on the phone to let me know the progress being made on finding a Tacoma that I specifically wanted to buy. He thoroughly answered every question that I had about the truck and the financial arrangements that would be made - I would certainly recommend him to anyone wanting to purchase a Toyota vehicle.Couple of random things: (1) I have been involved in buying automobiles and trucks from Hudson's for many years. My mother used to go to Providence to buy her Chevrolet Malibus from Hooley Hudson's dealership and I feel that reputation serves you well even though these are very different times; (2) My wife and I have been very loyal Toyota owners for many years - I have driven two Toyota trucks for the past 21 years and we currently own a Toyota Highlander. There has never been any doubt on our part about the quality of Toyota vehicles; (3) I am pretty sure that your girl Jamie who does the Hudson's commercials gets a lot of potential customers (the guys anyway) to pay attention to those commercials.Robert JenkinsHenderson, KY.

john316

4 de abr. de 2012

The salesman and the office people were so nice and let me get what I wanted and not what THEY thought I needed. They didn't tell me to "go sit down in our lobby and someone will be with you later" like the last Toyota dealership did. After I bought the car the office lady made sure I knew how to work all the controls on the car before I left. She took time to help me and was not in a hurry to get me out the door. She even made my first service appointment. I was impressed. Thank you.

mrsmrharper

30 de mar. de 2012

we loved our experences with Hudsons Toyota. We traded in a 2007 Nissan Versa for a loaded 2008 Toyota Prius. went in very nervious due to the last time we bought a car we had a bad experence. not only did the wonderful emploees make me feel better but they changed my outlook on dealerships. we got a great price for our trade in and a fair price on the prius we bought. we were in and driving out in about an hr yeah just a little over an hr was it. when we bought our versa we were at the dealership for 6hrs. they also got us a lot better intrest rate as well. they explained everything from the warrntys to being sure we knew how everything worked on the car before we left. they were upfront and honest with us and didnt try to hide anything from up no hidden fees and no tricks up their sleeves over all from the Harper's house we give them 2 thumbs up. well worth the hr drive there and the hr drive back.

mike&kitty

26 de mar. de 2012

WE had checked on the I-Net for pricing and had visited dealerships statewide in Kentucky and several in Indianna, and decided to drive the 80 miles to Madisonville,Ky (the short-route) after emailing Ms. Aud about our wish to trade in our 2009 Chevy Malibu, that we had bought new in Owensboro,Ky , and were very disappointed in the Milage, (It was supposed to get 32 MPG/Hwy) and it had never got it,(25-26 HWY/ 20 City), we had took it back to dealership for checkouts and only had 25,000 on it at the time of trade! Hudson gave us the max ammount we had been offered and (above the blue/black-book estimates on the Malibu). We had tried to trade it back to the Owensboro, Ky Automall, and it was obvious that they were aware of customer disappointment and were not really interested in trading for a Chevy or Toyota unless we basically gave them the car and paid them the Max amount for trade!!! The Hudson Toyota Staff and Teri Aud were the most helpful,Friendliest, group of Auto-Dealers I had ever worked with in over 38 years!!!Even after the final deal was on the paper, there was not any pressure, they told us to go home over night, think about everything, come back-or call.(they invited us to ask questions)!!ON the way home we stopped at the Owensboro,Ky and Evansville,Ind. dealerships and let them make 1 more play!! They did not come close to our Trade-in price or the balance price that we were to give for the deal,(1 dealer was actually 4800 higher). Also the Dealer incentives at Hudson cannot be Beat!!! We should have came here 2 years ago before buying the Chevy!! We have already emailed family and friends and informed them where they should go 1st before wasting a lot of time!! Thank Everyone there at Hudson and Teri Aud, The whole group made it a pleasure to work with them!! I wished I had stopped by sooner all the times I was going to FT.Campbell,from home the last few years Thank You Kitty and Mike Cook

gary07ky

22 de mar. de 2012

The sales team at Hudson`s were friendly and helpful through out the whole buying process. If there was a problem I was informed immediately by phone and was explained what the problem was and how to fix it. They worked especally hard to make sure I received great customer care.

njmenser

6 de mar. de 2012

Signed a deal for a car and the dealer was bring in another car (not what we agreed on) and acted like it was the car we did agree on. BEWARE, read everything and trust no one. Afterwards they finally told the truth but the deal was off. Save yourself time and just go somewhere else.DO NOT BUY FROM THIS DEALER!!!!!!

tangiemae

20 de feb. de 2012

I had a really good experience I am working a full time job and going to college part-time. I was able to go on the website and browse for what I wanted and price range. I did a quick credit application online. I was scheduled and appointment and was able to try out what I wanted without any persuasion from what I wanted. Everyone was curious and helpful. Thank you for a good experience from someone who is extremely busy.

Truckshopper

14 de feb. de 2012

Went to look at a truck that we seen online and spoke with a salesperson by the name of Stacey Carneyhan. He was very nice, well-mannered, and so helpful to us. We drove the vehicle and I liked it very much. We knew within the same day whether or not we were approved for the vehicle. We took it home that very night after we bought it. It was a pleasure doing business with Hudson Toyota. We will probably buy another vehicle there in the future.

rachelsandberg

29 de ene. de 2012

Big Mike and Gary Logan are two of the best salesmen at Hudson Toyota in Madisonville, KY. The guys there are extremely fun to work with and make you feel like family. I am now the proud owner of a 2008 Sequoia and we love it. I've bought more than one vehicle from Hudson and they do their best to make the customer happy. Great job guys!!

becboo8299

20 de ene. de 2012

AS far as the sales the guys are great the bussiness offlce great but not the service department I have had a few run ins with the service department but if you don't have to deal with that I would say they are great

cainangi

15 de ene. de 2012

Perry was excellent. He went over and beyond to help me with finding a vehichle for my son. We went to buy an 2000 eclipse we seen on the internet. I spoke with Perry Hunt on the phone before I went there and the car was everything he said it was. Thank You so much for all your help Perry.Angi Cain

09 camry

10 de ene. de 2012

Purchased 09 camry salesman said he was going to find the second key and never did find 1 so we were left to purchase our own second key. a toyota dealership would not make and give us a second key. you would think they would take better care of their customers. we ask for second key they would not make one and give it to us but only sell us 1. poor management.

gclose

6 de ene. de 2012

We saw advertised prices on a TV ad in Evansville and although Madisonville is a good drive away, we printed out internet coupons/ info and called to verify offer was as described. There were questions for salesman to check with a supervisor before answering and a clear response was given (ad did not match TV or coupon offer in reference to 'fully loaded' on TV ad or asterisked items of floor mats and power seat in coupon). The price still was reasonable and could not be matched in Evansville. We drove down, were warmly greeted by salesman Layne Smith, the person we had spoken to on the phone. He worked with us in having the vehicles we were interested in brought to test drive, walked us through paperwork and spent as much time as necessary with us. We did not feel pressured or rushed, even as the day was getting late. After the paperwork, we were handed over to Donna Winstead, the delivery coordinator. She was warm, friendly and took as much patience and time as needed to explain how various functions worked on the car. Her manner was greatly appreciated as it was late and we had a long drive home. We are very pleased with our visit to this dealership.

scrick

6 de ene. de 2012

We bought our 2012 Car at Hudson in Madionsville,Ky.We drove 2 hrs to buy from Hudson. Mike Smith was our salesperson. {Big Mike}. He did a great job, answering all guestions we ask. We will send family and friends to Hudson to buy from Big Mike. The whole staff there that we had contact with was very helpful. We will never go anywhere else.

June Harris

5 de ene. de 2012

The two sales persons were very nice also knowledge of the car we purchase. We couldn'task for any better treatment from Michael & Russ. I feel they work as hard as they could to make the deal.

jshane111

4 de ene. de 2012

By far the best car buying experience I've ever had. Very knowledgable and professional! I was impressed by the low key, no pressure approach.

Tom_Johnson

30 de dic. de 2011

Well, I did it again! I have now bought a 2009 Yaris, a 2010 Corolla S, a 2011 Camry LE, and, just today, a 2012 Camry SE. All of these cars came from Hudson.I have bought four new vehicles of my own at Hudson and have referred five other people who ended up buying cars there. Hudson is batting 9 for 9! I have been very happy with my buying experience and so have the other folks whom I sent to Hudson.You just cannot go wrong by dealing with Hudson in Madisonville. They truly want to make you happy because they want you to come back for the next car you buy.Big Mike Smith was my salesman for the last three cars I bought there. He is a great guy to deal with. I told him he should name his next kid after me. :)A really nice thing about Hudson is that they DO NOT put pressure on the customer to buy. The customer is welcome to look, test drive, and then take his time to make his decision without someone hounding him by repeatedly asking him what it would take to sell him that car.Tom

Kfoster

13 de dic. de 2011

This is the second Toyota Camry I have bought from Hudson Toyota. Both experiences were OUTSTANDING!!!!! From the moment we walked in the door, Mike made the whole experience positive. He helped us find the Best car with the highest safety rating and within our budget for our daughter who is turning 16. I cannot express enough how Easy and how quickly the buying experience was!!!! Like most people, I value my time, and spending the whole day at a dealership is NOT what I ever want to do. Mike was made the whole process quick and painless. I appreciate that tremendously. Since I have owned the vehicle, Mike has made every effort to make sure I am 100% satisfied. Customer satisfaction is what keeps a business going. Mike and Hudson Toyota has continued to excell in this area even AFTER the car was sold. I want to also give a compliment to the service department. They are top notch and can not be beat. Thank you Mike and Hudson Toyota for the excellent buying experience, efficient of the deal, and the Awesome rapport you have with your customers!!! Kelly FosterCalhoun, KY

bdaugherty

13 de dic. de 2011

I just purchased a car less than a month ago and was very pleased with my experience. Big Mike was very friendly and informative. So I went back this weekend and purchased a work vehicle. I would recommend Hudson Toyota and Big Mike to anyone looking to purchase a new or used vehicle.Becky D.

kg4uri

12 de dic. de 2011

Nice people to deal with. This was one of the quickest auto purchases I have done. Normally I would spend about 4 hours at a dealership before I leave but I was only at Hudson for about 2 and a half hours so quick service. Thanks!

lenrhodus

11 de dic. de 2011

Everyone was excellent to deal with, I highly recommend this dealership if you want to purchase a new vehicle. Lane was an excellent salesman, very polite and gave us the needed time to make a decision and explained the car accessories completely. The staff that handled the paper work was also excellent.

bobseger

11 de dic. de 2011

Can't make a solid recommendation.When we made the agreement to purchase the used vehicle, we asked that it be detailed, and that we would pick it up the following day.When we arrived the next day, the sales person, Big Mike, didn't show for work, and the car had not been detailed. When we asked about getting it detailed, one sales person (who was very helpful) took the vehicle back to have it redetailed or at least cleaned. The car was reswept, but not detailed. When we arrived home, i spent about 1-2 hours wiping down the car, and removing all the dirt and dust from the dashboard, floor board, and just about anyone you wanted to touch on the vehicle.

gary07ky

10 de dic. de 2011

Husdson Toyta had it`s inventory listed on the internet so I didnot have to run around and get prices on trucks. It saved me time and money in gas... I seen the truck I bought listed on thier web sight and went in and made an offer... There was no "pressured sales" They accepted my offer and that afternoon I brought it home..I had some dealings with a few "other" dealers in this area and they were not good ..Why buy from Hudson ? They will work with you to get the car or truck you want...

gdeezy

10 de dic. de 2011

After contacting several dealers,I was most pleased with the service,courtesy, response time, and price i received from this dealer. They stayed in constant contact with me and met all of my needs and requests. They were much more helpful and obliging than my local dealer. It was well worth the drive!! Plus you cant beat the lifetime power train warranty. My salesman was very patient and considerate to my many questions and requests. I highly recommend this dealership

scherz

7 de dic. de 2011

All personnel were very friendly to work with. no pressure salesman. I would buy again. Impressed by facility and personnel. It was worth the trip to deal with them.

claytonlindsey

5 de dic. de 2011

This was the worst dealership i have ever worked with. wouldnt ever go back or refer anyone to them. the management staff was extremely rude.only good thing was the salesman james. was very helpful

jlindsay

2 de dic. de 2011

Hudson Toyota is a great place to do business. Friendly, reliable-excellent overall. I would recommend them to anyone i know for buying vehicles. Could not be happier with my purchase.

judy1701

22 de nov. de 2011

The customer service at Hudson Automotive in Madisonville, Ky. exceeds any that I have ever come into contact with before. They make you feel like you are the only customer in the store. Their knowledge of the vehicles they sell is outstanding. Also, if they do not know the answer to your question, they will work until they find that answer for you. If you had a rating above the (5) on your list, I would give this dealership an even higher rating. This dealership is not the closest one to me, but I plan to do all my business with these people. They are head and shoulders above the others I have dealt with in the past.

seanogl77

12 de nov. de 2011

I was searching for a used Toyota 4-Runner on the internet and was willing to go nearly anywhere to find exactly the right one. Imagine my surprise when I found one so close to my hometown! I had never been to Hudson before, but their friendless, product quality and willingness to deal made me drive away the same day!I could not be happier.

kmcdonald0622

7 de nov. de 2011

I was totally taken by the customer service provided from the time I stepped into the dealership. I couldn't help but notice the friendliness of the staff. I enjoyed my experience from beginning to end.

Noodles1128

30 de sep. de 2011

Great experience considering my previous vehicles purchases I felt like I was being preyed on by vultures. Will do business with Hudson in the future.

chopperblk

13 de sep. de 2011

Since you asked-I am 41yrs old and I had a smile on my face you could not have knocked off with a tire iron after purchasing until I got about 10ft out of the drive. At what point in Toyota's multi-point inspection process that qualified this truck as a"certified" vehicle did they miss the fact that there is a cd stuck in the player? Or the fact that there is some kind of paint all over the vehicle inside and out. Luckily someone installed a spray in bed liner that I'm assuming covered the paint spilled in the bed but not between the tailgate and bed nor down the side of the bed near the bumper. I thought it was tire shine, I was wrong. Also, the truck came with a dealer installed leveling kit, aftermarket wheels and tires and step rails. The tires are not balanced correctly or something because between 40-45mph steering wheel "wobbles"-not the correct technical term I'm sure. But don't fret, Micah gave me a free balance card for Joe Heitz Toyota. So, when I get a chance to use one of my personal vacation days to have these issues addressed, I will. I bought this vehicle, my first Toyota, in good faith. Oops, you got me. Imagine that, a dealership got the best of a customer. I can promise you as sure as I am spending my time to do this, that I will politely return your truck to your dealership at the first twinkle in someone's eye of resistance or hesitation in resolving these issues. One more thing, now there seems to be some kind of metallic knock in the engine but I'm sure the service manager or mechanic will never hear it. Silly consumer hearing things-shame on me.

charitykeller

13 de sep. de 2011

I will recommend Hudson to everyone I know who is looking for a new vehicle. Melissa was more than great; she was friendly, energetic, outgoing, and above all knowledgeable. She had the vehicles I wanted to look at available and when I told her I wanted a particular color she went in the back office for a few moments and came out with a list of dealers who had the car and said if I chose one they did not have in stock could get it.I have always been one to know what I wanted and what I qualified for and she was a bit surprised that a single mom of 4 was able to qualify for the 0% but I knew my credit rating and have bought a house on my own so I was sure I would.She gave us plenty of room when we asked for space to think it over and decide which we were going with. The paperwork was completed very quickly while the car was being detailed again and filled up.

webmacman

26 de ago. de 2011

We purchased our Toyota from Hudson Toyota in Madisonville, Kentucky and worked with Mike Smith. The attention to every part of the sales process was great, and it was probably the easiest buying experience ever!Mike was great and I have already recommended a couple to Hudson Toyota.Thank you for making our car experience a great one!Dan D.

shardison1975

21 de ago. de 2011

great job, laid back and easy dealbest experience buying a car everwill do business at Hudson Toyota Madisonville again, especially with Mike Smith

kysweetthing

10 de ago. de 2011

Our experience with Hudson Toyota of Madisonville, Ky was exceptional, we had shopped the tri-state area around Madisoville for a 2011 Camry, but it was not until we visited Hudson Toyota that we found a dealer we felt comfortable with. We were treated very well, and most importantly, the salesperson, Russ Prow actually listen to our wants and needs for a new car. He carefully and clearly answered all our questions, we felt like he treated us as if he had known us all our lives. At no time were we pressured or hurried to make a decision, the whole process was very enjoyable, we were pleasantly surprised with the whole transaction.Curtis H. SiriaP.S. BTW, Russ makes a great cup of coffee.

jstuessel1

18 de jul. de 2011

I would recommend Hudson Toyota to anyone buying a new vehicle. However, I would not recommend dealing with Russ Prow. He was very arrogant and disrespectful to my husband and me. He made very rude comments and was very unprofessional. Hudson Toyota has great warranties on their vehicles, but just watch who you deal with once you get there.

rpball

11 de jul. de 2011

Melissa was kind, no pressure, patient with us during our time of making decision. helpful with all questions, if she didn't know the answer she found someone who knew did. Hudson's is local & have always serviced our present van, which we purchased from them. Great folks

maee

8 de jul. de 2011

Very friendly and courteous, worked very fast and efficient to get the deal on our Toyota Camry. We would highly recommend Hudson Toyota to our friends and family.

Dallen42437

23 de jun. de 2011

Hudson Toyota went out of their way to get me in the car I wanted. They sent someone to my house to pick me up, which is 30 miles. I was welcomed and they asked me what vehicle I was looking for and they got me the loan and the payment I was looking for . I now own a nice clean Grand Prix. I would buy from them again. If you are looking to buy a new or used vehicle from a friendly and helpful dealership, go to Hudson Toyota.

rpurk

16 de jun. de 2011

Hudson Toyota had a great selection of used Toyotas and excellent salesmen that made it easy to get in and out in a timely manner. I would definitely recommend Greg and his crew at Hudson Toyota!

crashcrad

4 de jun. de 2011

They took there time and listened to me on what I wanted and worked hard to make it possible to get the car I wanted .

dallasbrooks

31 de may. de 2011

Our experience with the purchase of our new Tacoma was positive in every way. The service and the friendly matter that we we treated was superior. I would recommend that anyone purchasing a new vehicle go to this dealership. The lifetime warranty that this dealership offered made us decide to buy from Hudson instead of from another dealer.

earl42404

30 de may. de 2011

First of all, I was told that the vehicle I purchased was a one owner vehicle and never been in a wreck. Come to find out it had been in two major wrecks and one minor. The customer service was horrible.......I would try to get answers and get the run around, only once my car was totalled did i get the real truth, therefor I will never buy another car from Hudson Toyota or Hudson Ford in Madisonville, KY.

Tom_Johnson

27 de may. de 2011

I have bought my last three new cars from Hudson Toyota: a 2009 Yaris Sedan, a 2010 Corolla S, and a 2011 Camry LE. Mike Smith was my salesman for the last two cars and he is a great guy to deal with.I have a long history of dealing with the Hudson Toyota Service Department and the Service Manager, Chris Townsend, has always been very good to me. I was having service work done there long before I had ever purchased a vehicle from Hudson. It was because of the great treatment that I had been given by the Service Department and the quality of their work that I was inclined to buy from this dealership when I decided to buy Toyotas (a VERY good decision, by the way).It is more important to me to buy from a dealership that has an excellent service department and that is staffed with friendly, honest people who truly appreciate my business than it is to buy at the very lowest price down to the penny. I want to know that I will be well treated AFTER the sale.I like to establish long term relationships with the dealerships where I buy my cars. Since I have become a Toyota buyer, I am very happy to have begun such a relationship with Hudson. They have been extremely good to me and have shown me in many different ways that they appreciate my business.Tom Johnson7/6/11To earl42404:I'm very sorry about your bad experience at Hudson. I think you can see from other reviews that other customers feel that Hudson is a very good dealership. They cannot afford to sell a customer one car and then never see him again; they know that they must have repeat business. They know that customer satisfaction is crucial to their business. I do not believe there is any way that they would purposely misrepresent the condition of a car just to make a sale.If they told you the car had never been wrecked, maybe that is what they were told by the person who traded it in. Maybe they were telling you what they believed to be the truth at the time of the sale.Please give them a chance to make things up to you. Talk to them.11/24/11In the last few weeks I have referred two people to Hudson for their transportation needs and they both bought cars there, a new car in one case and a certified used car in the other case. Both of these people were extremely happy with the way they were treated and with the deals they got.