greatcaer

24 de oct. de 2016

From the moment we contacted Hyman Bros. and spoke with Phillip Acree I knew this was going to be a good experience. Phillip took his time explaining the features of the car I had called about. He made sure that my test drive was a good experience by not pressuring me. It took me about 3 hours after the test drive to decide that this was the car I wanted. Once again, Hyman Bros. has the best previously owned cars in the Richmond market. I'll be back.

Jabrown29

20 de oct. de 2016

My experience there was great I didnt feel hounded all of my questions were answered and I felt comfortable. I would definitely recommend anyone to Hyman Bros.

perks2207

19 de oct. de 2016

I rated Hyman Brothers with 5 stars. My sales rep was Phillip Acree and he did everything that I asked him to do. If buying a car from them I recommend talking to Phillip. The vehicle that I purchased looked flawless. There were a few minor things that I wanted fixed and Phillip took care of them for me right away. Couldn't be happier with the purchase.

jmujenn

17 de oct. de 2016

I recently purchased a Buick Enclave from Rick Bradley. He had the car I was interested in pulled up and freshly washed when I arrived. His knowledge of Buick is unprecedented. I've been researching the Enclave for years, and still he taught me dozens of things about the vehicle. I also liked that our test drive wasn't just a trip around the block. Rick took me on the interstate and on back roads to demonstrate how the car drives in different situations. He explained the engine, transmission, and magnetic drive. There's nothing he doesn't know about Buick! Plus, he is a really nice guy who isn't all "salesman" with slick comebacks. He is a straight shooter and I really enjoyed working with him. The finance manager was also really easy to work with, as was GQ. I had a really nice experience at this dealership and would go back again to purchase another car.

Mini Buyers be Aware

12 de oct. de 2016

I purchased my mini cooper from Hyman Brothers located at 8066 W. Broad Street, Richmond, Virginia, 23294, in August 2015. The most important item that convinced me to purchase the mini cooper from Hyman Brothers was that I would be provided with a loaner car when the mini cooper went in for regular routine service and maintenance so that I would have a stress free way to get home and return back to Hyman Brothers. I was promised that this would happen for the duration of my ownership of the mini cooper. As a single senior citizen female, the loaner car was the key factor in me purchasing the mini cooper, without in I would have NEVER purchased the mini cooper from Hyman Brothers.Throughout the test drive and the purchase process, I was continually reminded that I should bring the mini cooper back to Hyman Brothers for regular routine service and maintenance as Hyman Brothers was better trained and cheaper than the Mini Cooper Dealership. I felt secure when I purchased the mini cooper because I could bring it back to Hyman Brothers for all regular routine service and maintenance.When I made my last appointment with Hyman Brothers on Sept. 2016, to have the oil changed on my mini cooper, I informed the service department that there were also a couple additional items that needed looked at and repaired. Around 10,000 miles the passenger seat belt stopped re-tracking. Imagine my shock when I was informed that I had to take my mini cooper to the Mini Cooper Dealership to have these items looked at and repaired. I was also informed that most of the maintenance on the mini cooper needed to be performed at the Mini Cooper Dealership. Again, I was told at the time I purchased the mini cooper that I could have all regular routine service and maintenance done at Hyman Brothers. I later learned that it also seems that even oil changes are an issue. The last oil change on my mini cooper took over an hour because the service technician could not figure out how to turn off the change oil light.I would have NEVER purchased my mini cooper from Hyman Brothers if I knew my mini cooper had to be serviced and the maintenance had to be performed by the Mini Cooper Dealership. I feel like the salesperson had this single senior citizen female for lunch when he promised me a loaner car for the lifetime of my ownership of the mini cooper that I purchased from Hyman Brothers.For these reasons, I feel like I was taken advantage of as a single female and a senior citizen at that. Also, I feel like I was a victim of false and deceptive advertising. To quote from the Top Reasons to Buy from Hyman Bros. posted in the showroom Hyman Bros Service Department is your one stop shop for service & Maintenance. We gladly service all makes and models makes and models at affordable Prices. You also advertise Factory Trained Technicians.

mdh910

11 de oct. de 2016

I located this particular dealership through an online search for the type of car desired. I was attracted to the car because of its low mileage, plus it was the make/model of vehicle desired. The service I received was very good and very quick attention to offering assistance. The sales agent was very informed about the car's specs and features; he offered a generous test drive and in no hurry, enabling me to assess the car's response, comfort and interior quiet. The dealership offers "no haggle pricing" so since there was no negotiation on the price, and after deciding to buy, the entire closing transaction took about an hour to complete and was hassle free and without any problems. I returned later in the afternoon to pickup a clean, attractive car and have enjoyed the vehicle ever since.

Babbs11

2 de oct. de 2016

My salesman Rick Bradley was waiting my arrival. We had spoke to him the nite before. When I got tnerehe brought the vehicle around and explained everything about the safety and all the electronic's of the vehicle. Got the keyswent for a test drive. Then , we started the purchasing part . I have never had an experience of buying a vehicle so easy and understanding . Even my finial paperwork be so Great everything explain in detail no guessing. I drove 2 hrs. And it was well worth having a dealership with such a awesome sales man and finance man . Tnank you Rick Bradley for such an great experience and great vehicle.

Gileslg

28 de sep. de 2016

We had a great experience in purchasing a car at Hyman Brothers.The salesman was patient and helpful in purchasing this vehicle.Most of the cars had low mileage.

tswaim2

19 de sep. de 2016

Wasn't pressured. Extremely nice people. Kept payments where I wanted them. The car was in better shape than the picture showed. Will use them again.

MMM

13 de sep. de 2016

Great car at a great price with great employees from the sales guys to the finance department and everyone we met at the dealership. Salespersons Philip and RC were very helpful. Larry in Finance was great to work with finding the best financing. Had never been to Hyman before but I will be back!!

Jeff M.

30 de ago. de 2016

Great dealer, great cars and great pricing are the watch words at Hyman Bros. Rick Bradley was a real pleasure to work with, a true old school car salesman who was charming, folksy, and fair...a real gentleman. I have purchase or leased over thirty (really) cars in my lifetime and this was the best experience I have ever had. Rick attended to our every need with prompt, honest responses. Go see him. Larry Bracy in finance was a dream to work with. He got us a great (really great) rate and got us out the door in less than an hour-really appreciated that. The dealership takes pride in its inventory and it shows. They have a ton of quality cars. I would recommend Hyman Bros. to anyone looking for a quality pre-owned car. Go here first and save yourself a lot of time.

Denise Williams

26 de ago. de 2016

I am pleased with my new car. I encountered a couple of small issues that were taken care of immediately. R.C. was my very knowledgeable salesman and did not pressure me to make a purchase. He went the extra mile to locate a second key for me, answered all of my questions about the car and made me feel like a valued customer. Bill Thomas was very pleasant to work with and answered all of my questions in a professional manner.

Thomas Grimes

19 de ago. de 2016

Rick Bradley was a pleasure to work with. Throwback car salesman from another era. Thank you Rick! Everyone treated us very courteously. We would use Hyman Brothers for our next purchase!

cvjcvj

16 de ago. de 2016

The service at Hyman Brothers Automobiles was top notch! Rick Bradley is very family oriented. I was in an accident on July 26th, and he made shopping for a new car a very wonderful experience for me. I would recommend this place to everyone!

The Raders

11 de ago. de 2016

No hassle. No pressure. Just great service and a great selection of vehicles at fair prices. We were looking to purchase a family SUV, but had not decided on the make or model we wanted. Hyman Brothers let us look at as many options as we wanted. And, their selection of high end used cars/SUVs seemed endless! You could tell that each car on the lot was hand selected to meet the highest of standards. We purchased a Mercedes GL 450 and could not be happier with the entire experience.Phillip Acree was thoughtful, polite, listened to our needs and coordinated every detail. There was no pressure and we had a great buying experience. The entire experience was individualized for our needs.Even after the sale was complete, we received the same level of service and respect.

That1CrazyCarGuy

30 de jul. de 2016

I will definatly recommend hyman bros to anyone that's looking for a car buying experience GREAT SELECTION, AWESOME SERVICE Great PRICE MARGIN and "KC" is a great salesperson to see and work with !!!

B.Childress

30 de jul. de 2016

It was time to buy my wife a new car and after searching and test driving a several dealerships we finally found the car that we wanted at the price we liked. R.C. was great to work with, friendly, informative, and non-pushy. After finding the car we linked it was the easiest car buying experience.

carlkath

28 de jul. de 2016

Rick Cassidy "RC" was very helpful. We highly recommend him if you are in the market. He helped make the decision easier by helping us find what we were looking for.

WV-Mustang

28 de jul. de 2016

I was considering buying long-distance to have the car shipped. I did my due diligence regarding the dealership, checking the reviews as well as complaints filed with the Attorney General's Office (all had been resolved to customer's satisfaction) and the Better Business Bureau (complaints about cars being misrepresented). (Be sure to look beyond the reviews posted on their website. They only post the 5-star reviews.) The sales person was nice as could be, full of promises and guarantees. When I saw the CarFax was 7 months old, I was a little leery. I asked for this guarantee in writing: "The car is accurately described on our website and all systems are in working order. If the car delivered is not the car we promised, we will pay for return shipping and refund your money." They would not agree to that guarantee, and so I did not buy the car from them. Yes, they said if I wasn't happy with the car that I could pay to have it returned and receive a refund. My sticking point was that they weren't willing to stand behind all of their verbal promises and the information on their website with a written promise to pay for return shipping if they were being deceitful in any way. In other words, they really had nothing to lose by delivering a less-than-what we-promised automobile.P.S. - After this review was posted, I received a phone call from the sales person verbally offering to pay for return shipping on the car if I wasn't happy with it. Still nothing in writing though. I haven't changed my mind about buying from the dealer. Shying away from written substantiation screams misrepresentation.

PHaefner

23 de jul. de 2016

Working with RC was a pleasure. He went to extra lengths to make sure that we were happy with the vehicle we were purchasing. He quickly arranged for several repairs that would be needed before we bought the car. After the sale, RC offered to deliver the car to a convenience midway point so we didn't have to travel the full 2+hours to the dealership.A great dealership with quality vehicles. Great service with pleasant, helpful and knowledgeable staff. Salesmen that go above and beyond. We would definitely by here again.

Dbergman

11 de jul. de 2016

In March, 2016 I bought a 2012 BMW Z4 s35i roadster I saw on the web site for this dealership. They were easy to deal with, and we did the paperwork for the sale via email and courier service. The shipping fee was minimal ($300) when compared to $700+ I paid for a BMW Z3 shipment from California last year. The shipping trip from Virginia to my city, Bremerton, WA took 5 days. The car was in excellent condition and is a hoot/pleasure to drive...great car! I want go give kudos to the sales agent I dealt with who goes by "RC" (I don't know what the 'R' stands for, but his email tells me his last name is Cassady). RC was very helpful and responsive, especially when it came to compensation for a damaged cover for the car's navigation display. The cover swivels open and shut to reveal or conceal the display

APace

1 de jul. de 2016

I wanted to purchase something that was roomy, comfortable, and something I could carry my two big dogs in - plus some bells and whistles. My thoughts are, why settle. Regardless of whatever car you purchase, you're spending a lot of money...get what you want. I searched for a good while at other dealerships, test drove various styles and saw what I wanted at Hyman Bros. The truck is beautiful, has the bells and whistles that I wanted, and low mileage. I just needed to work through the numbers and explore other options, but I kept coming back to Hyman Bros. and that big red truck. Rick Bradley was the salesperson who helped me and was so very friendly, patient and helpful as I did my research. He would check in with me on occasion, but gave me room as I researched elsewhere. I don't like high pressure - turns me off immediately. I wanted to be sure. In the end...I was sure. The truck was the vehicle for me.

Chad

29 de jun. de 2016

This was our first experience with Hyman Brothers but everything was seamless and our Grand Cherokee is flawless. They specialize in clean low mileage cars that are basically new. We worked with Antoine and couldn't be happier with the purchase process or the vehicle. The cars are every bit as clean in person as they appear online. I would not hesitate to purchase here again.

Barwickkt

13 de jun. de 2016

Since this was my first big purchase after graduating college I was skeptical as to where to go to by the car that I knew I wanted. I liked my salesman "KC" and liked the car even more. The vehicle was in great shape minus a few minor nicks in the paint job which they were more than happy to work with me about. The price was fair for the quality of the car and I think I got a resonable deal. I would definitely recommend them to anyone looking to buy a car.

jay13

5 de jun. de 2016

This is the second car we've bought from these guys in 2 years. Last time Monty Baker helped us and so this time we interacted with him directly. Monty is a pleasure to deal with - he is proactive in his communications, respectful of my time. He was able to do a lot of pre-work and speak to the Finance guy in advance since I told him I had only 90 mins to complete the transaction. These guys take good care of the cars. Monty was also super helpful since he volunteered to drive this car to my trusted mechanic so I could decide whether or not to buy it. I would buy a car from these guys again. Jay

robmynes_28atyahoo.com

29 de may. de 2016

Kevin Morris (KC) was courteous, knowledgeable, and patient from the first phone call we made to the dealership. We were very specific about the type of vehicle we were looking for and he had two perfect choices waiting for use the next morning clean, gassed up, and ready for testing. The Dealership had lots of stock: all high quality well maintained, low mileage used vehicles. After we picked the SUV we wanted the buying process was efficient and thorough. We were out the door with no hassle and proud of our new to use Grand Cherokee, Awesome experience we will be back and refer our friends and family to Hyman Bros.Rob & Gina

KKP

10 de may. de 2016

The entire process was so seamless, from the first phone call about a car we saw online to getting the loan! I love that it's a local company, yet their inventory is extensive. Antoine was incredible to work with and even had the car we were interested in brought over from another location so it was more convenient for us. I love their no-haggle prices and that we never felt pressure to buy. Their facility is upscale and classy and everyone was so nice that we met. Antoine even went the extra mile to meet me at REI so I could get the roof rack off the car that we traded in since I lost the key. I can't say enough about how exceptional they treat their customers and they definitely beat the CarMax appraisal price. The financing part didn't take long at all and Jimmy was absolutely wonderful to work with too. I would HIGHLY recommend buying from Hyman Brothers!!!

cincygal01

6 de may. de 2016

This dealership is the absolute best. No pressure sales, just top of the line service from every single person on site, from reception, to sales, to finance, to service - all of them treated me like it was an honor to have my business. Antoine helped me identify a car I LOVE and went to get it from Midlothian. It was such a pleasure working with him, that if they didn't have the car I wanted, I would've waited until they did just so I could purchase it from Antoine and Hyman Bros. Perfect place to buy a used car - I never worried that I would get burned with a lemon. I highly recommend this dealer!

Hartkj

22 de abr. de 2016

K.C Morris is a pretty laid-back guy. Very knowledgeable about cars, but also very personable. He goes the extra miles to make sure his customers are satisfied.

Jmaddern08

13 de abr. de 2016

I just wanted to say that I had an excellent car buying experience. Fantastic customer service, KC went out of his way to accommodate and was very patient while I tried to decide between three vehicles. He even picked up a car at the Midlothian store for me to test drive. Received a more than fair offer for my trade in as well. Larry made the paperwork piece as smooth and quick as possible, he was very personable. Everyone at the dealership made you feel like one of the family. My wife will be going back to purchase herself a car in the next couple of months!!!

Meshell

9 de abr. de 2016

Through the entire process KC was a true professional. He went across town and had the car I was interested in waiting on me the next day. He was prompt answering my numerous texts and emails. He and the finance manager turned my bad experience of having my car totaled into a happy ending by making the process of finding a replacement car pleasant and speedy. I would definitely recommend them.

Marge

2 de abr. de 2016

I was trying to decide if I should purchase a new car or a new used car. After visiting Hyman Bros. and talking to Rick Bradley we were able to find the perfect solution. I now have a great car and payments that I can be comfortable with. Rick listened to what I needed and found the car I needed and the price I needed and made it so easy. Then all the paper work and financing was I would recommend Rick for the answer to any car buying problem.

kenpete

28 de mar. de 2016

Very personal and professional sales and financial staff as well as receptionist. Sales experience was friendly and knowledgeable as was the financial aspect. Financial was not laborious. It was reasonably short but thorough.

Chris

6 de mar. de 2016

I researched vehicles for weeks on the internet and found several great looking deals at Hyman Bros. I have lived in Richmond all of my life and never done any business with them. I was surprised to find the quality of vehicles they have for sale. It was also refreshing dealing with Antoine and others through the buying process. I had been to other used car dealerships and did not feel they cared or wanted my business. Hyman Bros. was professional and courteous. My vehicle is all they promised and I look forward to many years of driving.

Bubba

28 de feb. de 2016

Very nice people to deal with, answered all of my questions and got me through the entire process very quickly and easily. I will do business with them in the future.

anjaeo93

23 de feb. de 2016

My experience was easy. I am a first time car buyer, and Rick Bradley and Rod helped me. Rick was very friendly, and someone who was not just trying to make a sale. They took good care of me, I barely needed to do anything. They explained everything simply so I would understand. Just all around great experience!

Techspecial

23 de feb. de 2016

I've never bought anything on E-Bay for more than $100...I was very specific about the Corvette I was looking for. I saw exactly what I was looking for but was very hesitant to make such a commitment sight unseen. Just on a whim I called Hyman Bros. and RC Cassidy answered the phone. I was immediately put at ease about the purchase because RC seemed like a very trustworthy down to earth guy to deal with. We agreed on a price, got the very competitive financing from Larry Bracy and closed the deal. I opted to have the car shipped at a very reasonable price and now I have a beautiful Red 2008 Corvette convertible in my garage. If you're ever ready to branch out from your local dealerships and get the car that you really want I highly recommend Hyman Brothers Auto. You won't be sorry!!!

Demeatrice

18 de feb. de 2016

The sales rep Rick Bradley was knowledgeable about the vehicle I purchased (Checy Camaro). He showed me a lot of the features on the test drive. He made the car buying experience enjoyable. best of all, it was quick!!!!

Bill's review

14 de feb. de 2016

I had done some research for my used car purchase and pretty much knew what I wanted already. I liked Hyman Brother's website for ease of use. I appreciate the straightforwardness, politenss, and professionalism exhibited by Antoine, GQ, and Rod. There were no surprises and I had a pleasant car buying experience. Thanks for the great deal on the late model and low mileage hard-to-find Camry! If you are looking for a clean used car, you should check out this dealer.

thmpn

13 de feb. de 2016

Normally I do not like Dealerships.But dealing with Hyman Brothers has changed my attitude toward Dealerships. They were honest and up front. I am a three time buyer from them and would not shy away from purchasing from them again. They worked to find financing I needed and were able to met or in my latest purchase got me lower payments. Even after the sale they took care of anything that arose with the vehicle to my satisfaction. They go the extra mile to unsure customer satisfaction.

Bjc12787

9 de feb. de 2016

They helped me tremendously. Everyone there was nice and aproachable. They worked with me to making sure I got the deal. They had a nice selection to choose from as well

R. W. Harris

15 de ene. de 2016

Worked with Kevin "KC" Morris on the purchase of my pre-owned 2014 Mercedes C250. KC was knowledgeable of the vehicle and it's history. Made my wife and I feel extremely comfortable during the whole transaction. The entire experience was virtually painless.

ahump291

12 de ene. de 2016

Great experience with Kevin "KC" Morris on the purchase of my used 2012 Cadillac Escalade. KC was knowledgeable of the vehicle and attributes/history. Finance team worked to get a better rate on the spot and made the entire process virtually painless.

D P

5 de ene. de 2016

I had a most pleasant buying experience at Hyman Brother's. My sales consultant, Rick Bradley was very friendly, accommodating, and informative. He made sure I was familiar with all the vehicle features and was quite knowledgeable about the Mazda I bought. I got a fair trade in price and a car I really like.

kwest202

3 de dic. de 2015

KC and the crew were extremely helpful during the whole buying process. When an intermittent electrical problem appeared the first week, the dealership did whatever it took to fix the problem. I would wholeheartedly recommend buying from Hyman Brothers.

kylenotcliff

29 de nov. de 2015

Had a great time buying my car from here. Was in and out in no time. Much thanks to Larry and Rick. They got my payment way lower than i thought it would be. Love my 2011 Subaru STI.

most pleasant experience

11 de nov. de 2015

MY husband saw the truck that he needed,made several trips to look at it, was met by the same sales man Monty Baker. Mr. Baker was so pleasant, easy, well mannered, professional,truthful and knowledgable. He made everything so easy. This was the most pleasant experince we ever had purchasing a vechicle.

scasey23233

5 de nov. de 2015

This is the second time I've worked with Hyman Brothers and they are fantastic to work with! Process is fast, easy and everyone there is so friendly to work with. This time I had the pleasure of working with KC on my sale. He was great to work with and made the whole process enjoyable. He took the time to go over the car in full detail, covering all the features and answering all my questions.I also had a great experience working with Larry Bracey on the financial portion. Again, very friendly to work with and made that process lightening fast.

connie kennedy

29 de oct. de 2015

I saw the car I wanted online and drove over an hour to make sure it was exactly what they said it was. The car was in perfect condition. I had experienced dealerships descriptions sometimes being off or just wrong when I got there, but Hyman Bros. was true to their description and the salesman was knowledgable of the car and could easily answer all my questions. Very impressed for a Used Car Dealership. Very happy with my Cadillac SRX.

madeulookphoto

27 de oct. de 2015

After 38 years of car buying I had the customer service experience of my life time buying a car. After 12 years of being off the credit grid (cash only buying) I found myself with no credit history. Which is the express way to HIGH finance charges and dealer how bad do you want this dispositions. Rick Bradley and Larry "The finance guy", left me in disbelief with the deal I received. I now have THE car I wanted, a payment I love and the ability to reestablish myself in the credit world. Sounds unbelievable of course it does, but that's my story and I am sticking to it. I will always remember not the car I purchased, but the help with my financial credit footing that they have provided that included a car. So would I recommend Hyman Bros. , Rick Bradley and Larry "the finance guy" to people I know? No I would NOT, BUT then I would be like the CRAZY fouled up society we now live in and with, were everyone looks out for number (themselves)! So I choose to swim up stream and say these gentleman have got it right. Right on the money. I dare you to test their customer service skills, you can only win in the end, no matter which way it goes. Take Hyman Bros. for a test ride.It's not about the circumstance, but rather what you are made of.The same boiling water that softens the potato hardens the egg.Jason_from_Henrico_

Dave_From_Herndon

19 de oct. de 2015

My fiancee and came down from Northern VA to purchase a used 2014 Acura. Prior to the visit Rick and I spent some time on the phone going over everything to expect. For the visit, Rick was expecting us with the car ready to go, and paperwork already started. It took us less than 2 hours to finish the test drive, have all our question answered, small body problems (scratches) taken care of by their service department, and all paperwork prepared and signed. Rick was very personable and knowledgeable about the car at the same time . The day after the purchased I received a follow up phone call from Rick. Also worked with Larry Bracy at financing on paperwork. To my surprise I did not get any sales pitch abut anything else that the dealership wants to sell us, including the extended warranty on the vehicle, like I normally get at other dealerships. Overall, I highly recommend Hyman Bros and its people and would definitely buy from them again.

BRAD1937

9 de oct. de 2015

0UR AGES ARE 78 AND 76, OUR ONLY CAR (2003 LINCOLN, TOWN CAR, GARAGE KEPT, WITH 74,000 MILES) WAS TOTALED AT 4;00PM ON MONDAY, OCT. 5, 2015. THE OTHER PERSON WAS CHARGED WITH DOING 45 MPH THRU A RED LIGHT.WE STARTED LOOKING FOR A USED CAR THAT WOULD BE COMPARABLE TO OURS LOSS. WE LOOKED AT MANY SITES, INCLUDING HYMAN BROTHERS, THE SITE RECOMMENDED BY OUR SON-IN-LAW. WE HAD STOPPED LOOKING FOR THE DAY, WHEN WE RECEIVED A CALL FROM MR. RICK BRADLEY, OFFERING HIS PERSONAL ASSISTANCE. WHAT FOLLOWED WAS A VERY COMFORTABLE, PROFESSIONAL EXPERIENCE.MR. BRADLEY FOUND US A NICE 2007 MERCURY MARQUE, WITH COMPARABLE MILEAGE AT THE RIGHT PRICE., AND HAD US IN OUR VEHICLE BY 4;00 PM, OCT 8. GREAT SERVICE, THANKS RICK.BRAD AND JUDY BRADFORD .

Jenny

6 de oct. de 2015

It was a rainy and nasty Saturday but KC stuck with us, he was very patient and considerate with our over active children and numerous test drives. I loved the fact that he seemed more genuinely concerned with our needs and the quality of the vehicle we left with than pushing us into something more $$$ so he could get a better commission. Although I'm not a fan, at all, of the no haggle price, I feel that we got a quality vehicle for a fair price. Larry in financing, even though he was very busy, was a pleasure to work with. All in all a great experience! Thanks again!

ForcedToSignUp

2 de oct. de 2015

Visited the dealership while it was closed on a Sunday. Found a car on the lot that we were interested in and were having a hard time finding. Visited again the next day and was greeted by KC. KC was a great! He had a great personality and answered all our questions. We test drove the car twice and went over the entire vehicle. At no time were we pressured or rushed into the purchase. This dealership seems to be very confident in the vehicles they sell, and rightfully so. The VW we purchased was in exceptional condition. That, coupled with the great sales and finance service, made this one of the best auto shopping experiences we have had. I would recommend Hyman Bros to anyone looking for vehicles and would also recommend asking for KC for a great salesperson.

elizalainez

29 de sep. de 2015

Such great service! Better than I could have ever imagined! Walked in and was immediately greeted kindly. Kevin "KC" Morris worked with me to get me into the perfect car. No tricks, no gimmicks, no hidden anything. KC and Larry were 100% real with me the whole time. They really put in 110% effort to help me get what I wanted. I would defiantly recommend this service to anyone looking to buy a car! Helpful staff and affordable prices, Hyman Brothers is great! Will be returning in the future!

May Family

26 de sep. de 2015

If there was an option to give more than 5 stars for my experience buying a car from Monty Baker at Hyman, I would have. Monty was very patient with us. He was very detailed. And made sure he got any questions we had answered, whether he knew it or if he had to ask someone. My wife and I would and will recommend Monty and Hyman to anyone looking to buy a car. It was a "wow" experience!

Car for Eric

25 de sep. de 2015

Mr. Bruce Craig, my salesman was awesome! Problem: another Hyman salesman was rude and unprofesional. During my sale with Craig...while he was putting the temp license on the rear of the vehicle, the other salesman walked in front of me, brought a woman with him opened the door of the car, and showed the vehicle to a customer. She protested saying, "that's not right she's looking at the car". The other salesman told her "dont worry about her, you can look at this car and you can buy the car while she is out on her test drive." I later bought the car but it made the whole experience demeaning....buying a car should be pleasant and happy. I bought the car for my son and sadly my one memory will be a rude salesman who made the day ugly. Positive side, the finance team were great. Mr. Craig went the extra mile to make up for the rude man but the damage was done. Feel strongly though that the behavior of the rude salesman was typical. A monetary reward would have given me a closure. I only asked for $50 off of the vehicle.

Happy family

15 de sep. de 2015

Great experience! Fast transaction! Great salesman! Clean vehicle in top shape. Put new tires on vehicle and only asked once, no questions asked. Will continue and recommend this dealership.

Charleston Bound BMW

28 de ago. de 2015

I was not in the market for a new car or trade until I spoke with Rick Bradley of Hyman Brothers. I noticed a vehicle online that caught me eye and I was driving same day by the dealership. During a brief conversation with Rick Bradley, I mentioned that I would stop by to see the eye catching car. Rick had the car pulled up under in front of the dealership. The entire dealership works like a team, I was sincerely greeted by all and the feeling of being pushed into a purchase was furthest from my mind.Rick and I test drove my now dream car and I was unsure that I could afford the trade. They worked magic and teamed with Rick was Jimmy Dameron, Finance Manager. Jimmy was not like any other Finance Manager I've ever worked with. Not the manger who hides in the back with the figures. Jimmy was outgoing, friendly and very positive. He was doing the best he could to make my dream come true. Within a short period of time, Jimmy gave me greatest news! He was able to obtain the lowest interest rate for me to walk away with the same payment I had on my trade and step into my dream. I drove away with tears in my eyes and can't say enough about the quality of service and staff at Hyman Brothers. I do and would recommend them to ANYONE! In state or out of state! Amazing team effort, Thank you!!!

John_69

25 de ago. de 2015

My visit to the hyman bros was great they work with me with my financial.They explain every thing to me about the payment with the car

ducklew

15 de ago. de 2015

Mr Bradley show me a great car experience when buying a Corvette from him. The gentleman was very knowledgeable, friendly and someone you would like to be on your Sales Team. I just wanted to thank Mr Bradley and the Hyman Bros. Auto. Dealership for showing me a great car buying experience.

Sara

15 de ago. de 2015

This was my first car buying experience from a dealer and I couldn't be happier. Never felt pressure or uncomfortable. Friendly and knowledgeable staff. They make the experience from start to finish easy.

GB

12 de ago. de 2015

Hyman Brothers advertised a Nissan Murano LE form 2010, which is the highest end trim. They provided all the features that the model has online. Wehn we went to see and test drive the car they had inside the car a list of all the features. However when we asked the vendor, he stated that some of the features were not include in THIS LE model. He never stated that this was not an LE model. Moreover, when we were filling the paperwork to close the deal, they provided 2 papers stating the the model was an LE. What they sold me was actually a model S, the lowest trim of all. When I contacted them they told me that they made an "honest mistake". Later, I asked them just to pay for a rear view camera that was $188.00 and they refused.The whole process showed me that either they are dishonest, trying to take advantage of the client or they are ignorant and don't have a clue of what they are selling, in any case, all theyir claims that they offer a great buying experience proved to be false.

hicksda43

11 de ago. de 2015

My experience at Hyman Bros on Broad was more than what I had hoped for. I walked in to ask about a car I saw on the internet about two weeks earlier, but it had already been sold. I spoke with Rick, and he set out to find something similar to what I was looking for. I did not think that I would be able to find anything like the car I walked in hoping to see, but Rick made it happen. In fact, the car he found was at a dealer near the beach and he told me that if I wanted to see it they could have it up in an hour or so. As soon as I said yes, Rick immediately set it in motion and the car was there faster than the blink of an eye, and it was even better than it looked in the pictures. Needless to say, I was surprised at how quick the process took, and I ended up leaving with the car that night. I can't thank Rick and Jimmy enough for their help in making my first car-buying experience a fantastic one. They were honest and diligent and even kept small talk while I was waiting for everything to get finalized. Needless to say I cannot recommend Hyman Bros enough. When you go, ask for Rick and he will make it happen!

MASSPROPERS

4 de ago. de 2015

Good price, friendly & knowledgeable service, a warranty which was just as good as buying a vehicle from a regular 'new' dealer as used. The vehicle was immaculate. I needed an adjustment to one of the automatic doors and the service department did that promptly and without charge since it was noticed before final purchase.

BRIDGETTE CLARY

29 de jul. de 2015

Great vehicle buying experience. Would not budge on price, but the experience was easy and smooth. Monty is a great salesman, is very friendly and personable. Monty even held the vehicle I was interested in until I could make the drive up to see it. The entire staff is friendly and professional and makes you feel welcome, never pressured and always ready to help any way they can! I would recommend Hyman Brothers to anyone looking for a quality used vehicle, and Monty is the man to see! I love my new vehicle from Hyman Brothers!!

cynthia

14 de jul. de 2015

The staff and sales person, Ricky Bradley went out of their way to help me get the car I wanted. Because of their expertise I am rebuilding my credit and I'm the new owner of a TOYOTA Camry. Thanks to all of you at HYMAN BROS. WEST BROAD.

JNYCA1975

14 de jul. de 2015

We had a wonderful experience with both Larry and Rick. They were very informative and worked to get us the best deal possible. I would come back to this dealership in the future.

ghoneycutt

7 de jul. de 2015

Thanks Ralph for taking care of us, it is greatly appreciated. If you need service stop by and see Ralph he'll be glade to take care of you.

JulieAMarks

30 de jun. de 2015

My husband and I were looking for a 4 wheel drive vehicle , to drive out on the beaches at the Outer Banks NC. We came across this dealership based on our search on the Internet. I have been an avid customer at a different local dealership for my past 4 purchases so I was nervous about switching. We went in and told " Monty Baker" what we needed with the amnesties I wasn't willing to sacrifice in the price range we had in mind. He found us several vehicles to choose from. It was the best experience I've ever had buying a vehicle. The car sales man Monty was genuine in wanting to get us everything we wanted. The credit manager was a pleasure to work with getting us in the range we were able to pay. The entire experience was so much more than I could of hoped for. I will recommend this dealership to all my family and friends!!!Thanks, Julie Marks

stakpop

27 de jun. de 2015

Found the staff to be extremely friendly, courteous and low pressure in the sales process. The car I was interested in was waiting for me when we showed up to look at it. They immediately took me out for a test drive and then let me take my wife for one. They were able to find a finance rate better than I could through any of my lending sources. I was disappointed in their no haggle policy. I was expecting to have them lower the price at least a small amount but since they found such a low interest rate, the total cost became a wash. Would definitely consider them as a source when looking for any future autos.

NormanLedgerwood

10 de jun. de 2015

I have purchased 40+ cars, foreign and domestic, over my lifetime from many dealers and private individuals. Human Brothers and Sales Consultant Rick Bradley are, by far the best at what they do. They not only have a wonderful selection of high quality, low mileage cars to choose from, but, they also give you a fair price for your trade-in. They gave me a better price for my trades than either Carmax or my Autotrader "Instant Cash Offer". Rick was completely familiar with my new car (MB CLT 350) and took the time to show and explain all the operational and safety features. Financing and all the paperwork was handled by Jimmy Dameron and was fast and accurate. Jimmy also got me the a great rate on my new loan. All in all it was a great car buying experience!

rjmoose

1 de jun. de 2015

We had a wonderful experience buying a used car at Hyman Brothers. We truly feel like that workers are there to make sure you have the best experience and get your moneys worth in a car.

TAT

28 de may. de 2015

We just purchased a used Dodge Durango from Hyman Brothers, West Broad in Richmond, VA. Our sales person was Amon Hamad and we found him to be very knowledgeable about the vehicle. He was extremely helpful and made buying another vehicle a pleasant experience. Also, everyone we encountered at the dealership were very friendly and helpful. When we picked up the vehicle we noticed a chip in the windshield. I showed Amon the chip and he said they would replace the windshield. We have been very pleased with the vehicle and their customer service.

phcbva48

26 de may. de 2015

I purchased a used Jeep from Monty Baker at Hyman Brothers West Broad, Richmond, VA. He is friendly, genuine and knowledgeable. His primary concern was to ensure I was comfortable with the car selected, educated on their process and pleased with his service. They have a large inventory of used cars to choose from and prices are competitive. When we realized the cargo shade was missing from the vehicle, he found one for me before I arrived to purchase the car. He went above and beyond. I feel I could call him if I have any questions about the vehicle and he would be more than happy to answer them. I will not hesitate to recommend Monty to friends and will purchase from him in the future.

Lisa

23 de may. de 2015

From the first phone call until I was out the door with a new car. Knowledgeable and Efficient service. Friendly people all around. I highly recommend Hyman Brothers!

jglawrence

19 de may. de 2015

Hyman Brothers exceeded our expectations. Our salesman, Antoine, was great and helpful, not too pushy. I did feel that they should have come down in price a little bit to make the customer feel like they 'won', but it was a decent price nonetheless. The purchase process took a little longer than I'd like, but my expectation was 15 minutes (I had a check in hand).Where Hyman Brothers truly shined was their service. Shortly after purchasing our vehicle, we found that it need about $7,500 in repairs. I frantically called Antoine, who directed me to the service manager, Ralph as the vehicle was still covered under Hyman Brother's 3-month warranty.Ralph was EXCELLENT! There were almost no questions asked. It was such a seamless process. He knew the service guys at our local Porsche dealer and interacted with them on our behalf.After one day, Ralph had the necessary approvals for the repairs and we brought our truck to the dealer. The work was done, and the bill was paid by Hyman. All we had to do was drop the vehicle off and pick it up when it was ready.I cannot stress how relieved we were with how easy it was to deal with Hyman Brother's. I doubt anybody would stand behind their product the way these guys did. We will definitely look here first for any used-car purchases in the future.Thank you!

Meg_Barnes731

15 de may. de 2015

Wish I could give more than a 5 star, honestly . Most comfortable I've ever felt at a dealership, not overbaring and pushy but very truthful ,friendly, and treat you as well as they would if you were family. Honestly favorite dealership I've ever been too, I definitely Recommend them to anyone looking to buy!

jat

29 de abr. de 2015

Nothing but excellent vehicles in there inventory. Fair and excellent to work with. I highly recommend Hyman Brothers when looking for quality pre owned vehicles.

daisybn

27 de abr. de 2015

We owned a Honda Odyssey for many years and wanted to trade our old car for a newer car. A pre- owned certified Traverse. We contacted and visited a couple of dealers, but they didnt have the car color or the options we were looking for. We werent in a hurry to buy and just wanted to find the right car for our family. My husband contacted Hyman Bros. to find out more about a Traverse they had that had all the options we wanted; unfortunately, we learned that this car wasnt certified we decided not to visit them. Rick Bradley contacted us to follow up on our decision and I let him know about our concern. Rick said that we should stop by to check the car out and discuss their vehicle Protection Options. Rick wasnt pushy at all and said that perhaps we would find a good coverage plan that would fit our needs. We are glad we stopped by. During our visit, Rick showed us the car and explained with detail everything we should know about it. What impressed me is that he was thorough and took his time to go over everything. He also talked with pride about the company and its owners and the history of the family business. It was a pleasant different experience. You know when you visit a dealership and the sales person approach you with a line conversation and treats you like you are one more person? Well, this is not the case with Hyman Bros. Rick was sensitive to our needs and wanted to help as much as he could. He showed honesty and integrity. Rick knew what we wanted and went all the all the way to try to help us. We also had a pleasant experience working with Jimmy on the insurance coverage plan. It was also nice to meet the owner who stopped by and chatted with us a little. We are so glad Rick contact us back and recommended that we check the car out and their coverage options! We wish all the dealerships had this professionalism, honesty and specially, this positive family feel environment!

jbsturtz

22 de abr. de 2015

I wanted to trade my vehicle and get another more economical one. I first went to the dealer across the street, but was not satisfied. I decided to try Hyman Bros. I had never dealt with them before and did not know what to expect. First thing I noticed is the enormous inventory of high quality cars they have. Joseph Taylor came to my aid and guided me to the perfect car for me and gave me a fair price for mine. He made the entire experience easy and hassle free. Everyone is professional and very pleasant to work with. It was a great experience and when the time comes, I will return to Hyman Bros. for my next car. I WILL recommend them to family and friends.

kids1117

16 de abr. de 2015

This was my 5th (or maybe 6th) purchase from Hyman and the process keeps getting easier! I found my car online. Sent an email to GQ. He sent it to Monty Baker. Monty called me and less than 24 hours later I drove home in my fiances dream car. Jimmy didnt push on the financing and "extras". But I bought them anyway. It was the perfect birthday gift for him and the team at Hyman made it effortless.

dwhite182

8 de abr. de 2015

My car buying experience at Hyman Brothers Auto was an enjoyable one. Rick Bradley was of great help to me and put me in a vehicle that I am very pleased with. The vehicle is clean and sporty and was within my price range. The purchasing process was quick and easy and he went above and beyond to answer all questions that I had and address all of my concerns. Mr. Bradley made me feel very comfortable with my purchase and I appreciate his efforts. I will definitely be back for my next vehicle purchase. Special thanks to Jimmy Dameron as well for making this process enjoyable by getting me the financing I needed at terms that I could handle. Thanks Hyman Brothers!!!

Cook4

7 de abr. de 2015

I told Rick exactly what I wanted and he found it! We needed a new car before leaving for vacation and he found us the perfect SUV for our family!

Scott Binns

1 de abr. de 2015

The first thing we noticed was the volume of high quality vehicles on the lot. It was obvious that Hyman only deals with vehicles that are in excellent condition and meet the needs of the buyer. Rick Bradley worked with us during the sales process. He took the time to fully review the vehicle with us and never made us feel uncomfortable by being too pushy. He made us feel at home. Jimmy worked with us on the financing and helped us design a plan that worked the best for us. Finally, Gardner worked with us on finalizing the value of our trade-in and we came out feeling that we received a fair offer. During all of this, the entire staff was so friendly and accommodating. We will definitely go back to Hyman in the future!

Sean Harris

31 de mar. de 2015

Amon was very nice and took care of me in all aspects of the sale. He went above and beyond the call of duty. I would buy any vehicle from him anytime.

DCHodges

24 de mar. de 2015

I was in the market for a luxury vehicle. I had six on my list to look at last Saturday. I had no intention of buying a car that day, I really wanted to look at all of them and process my thoughts. I never even saw the other five cars. The service and experience at Hyman Bros. was exceptional. The Audi A8L I purchased was in excellent condition, well maintained and fairly priced. It was a deal so good, I had to buy!

butchhump

22 de mar. de 2015

I was in the market for a used car and after searching found a great deal from Hyman Brothers. Dealt with Rick Bradley regarding the purchase of the car and Jimmy Dameron regarding the financing of the car and they were both outstanding. Will go back for future purchases.

ormondha

20 de mar. de 2015

I shopped around quite a bit before arriving at Hyman Brothers. Once there, I was relieved to receive such great customer service. Everyone was quite friendly and was giving me all the info I had to ask for at other dealers. I left feeling very confident in my purchase, and would recommend Amon to anyone on the hunt for a new car. He'll make the car buying experience a pleasant one! They also can provide great rates, and Jimmy was more than willing to talk you through your options. Enjoy!

JKT

20 de mar. de 2015

Rick Bradley - sales was great to work with. Also Bob (finance - last name ?) got me a lower rate than my credit union and my bank. The receptionist was polite and friendly. Always smiled.....Thanks......................JKT

jharper

16 de mar. de 2015

Went on a fantastic test drive with Rick who also explained every single button on the vehicle!! My sales agent Monty was terrific! As was Jimmy the finance mgr! They got me a lower rate than what I walked in with! I'd buy from them again! Didn't like the no negotiating on the price (even when I offered a cash deal) but otherwise, great experience!!

klmiles

12 de mar. de 2015

I've been purchasing cars since I was a young 19 year old soldier coming out of VietNam a grand total of 45 years. Usually don't like the process and put it off as long as I can, but I got to to tell you these are the most professional people I've ever done business with in the car buying arena. They got customer service RIGHT. Would I recommend them; absolutely!! Car salesman, finance person and everyone in the building just outstanding folk to deal with. They got my vote and business! KL Miles

LJR

7 de mar. de 2015

Amon Hamad is superb. I am a customer for life! the sales and service are first rate. I highly recommend Hyman for used car purchases. Superb value for the money and excellent service.

TrentLowe

5 de mar. de 2015

Amon my sales agent was very helpful in the purchase of my used 2008 Cadillac Escalade EXT. First of all the ext is hard to find now that they don't make them anymore. I went to three other dealerships and waited around before buying one and wouldn't you know it I went back the next day to get them and both were sold, but luckily I found the best one in best shape at Hyman Brothers in Richmond, VA. The cleanest EXT I had looked at with all the options and low miles. They took care of me and all the little problems I had to make my Escalade like a brand new one. You will pay a premium price there but your used automobile purchase will be like brand new. I drove all the way from Lake Gaston North Carolina to purchase the Escalade. Glad I did Jimmy the Finance Manager was of great help and sales Ammon was the best sales person I have ever come in contact with in purchasing a high quality used automobile. They say you get what you pay for and that is true here. From Ammon sales agent to Jimmy in finance I would recommend Hyman Brothers to anyone looking to buy a high quality used automobile they have everything to pick from that is first class operation at Hyman brothers on broad street Richmond, VA that's why I drove two hours and fifteen minutes to purchase a high quality pre owned automobile from their dealership as a professional business man my family owns and operates three funeral homes customer service is very important too our business and Hyman Brothers went far above my expectation...............

dandj2015

1 de mar. de 2015

Mr. Rick made our experience so very pleasant. He was patient, understanding and so entertaining! We were a little hesitant after a not so good experience at the Midlothian location, but everyone at W. Broad was simply amazing! And Jimmy...kudo's!! We ensured that we got the best deal and we left in the car we wanted. We will definitely be seeking Mr. Rick's assistance when we are ready to purchase our next car.Sincerely,Juan Turner and DeSeana Evans

jmdumas

27 de feb. de 2015

My first impression of Hyman Brothers was not the best. The receptionist when I called to find out the hours of the dealership was rude and lacked customer service. But the Jeep I saw was to good to pass up so I went by and had Amon as my salesmen. They stayed late to help us, they worked very hard for us and were very informative. Jimmy in finance really helped as well! He explained everything in great detail but also made it easy to understand! I had a small issue with the Jeep later and the service department took great care of me as well! Even though the first impression was not the best, the rest of the dealership was great!

Scott C Meyer

19 de feb. de 2015

I replace my vehicles every 2-3 years, and have been doing that since 1989. In all those years I can only recall one sales experience as efficient as this one. The crew at Hyman Brothers reminds me of why the US Marine Corps is great - because they're quality people that respect and honor tradition. From the technical perspective, Rick Bradley was/is the consummate professional. He takes great care in knowing the details of the entire inventory and is extremely effective in communicating that to the buyer. From the personal perspective, as others on the team worked to get me the best possible price for my trade in, Rick spent time with me and my son relating (with pride) the history and tradition of the Hyman family - and their impressive business pursuits. Needless to say, we will come back to Hyman Brothers in the future. I just hope Mr. Hyman doesn't let Rick retire before then.SIGNED/Scott Meyer

07Silverado

15 de feb. de 2015

I want to thank Amon for his assistance with my vehicle purchase. The vehicle was located at their dealership in Newport News. The vehicle was transported to Richmond for my test drive. This is the second time working with Amon, who patiently provided all the information & assistance prior to me making an informed decision. I was not pressured to do anything or make a rush decision. The entire team at Hyman Brothers worked to me my needs and assure customer satisfaction.

pete

14 de feb. de 2015

my experiences with Gardiner, Jimmy, and Amon were excellent. I have sold four cars to Hyman Bros and purchased one. Have never had an unpleasant moment in working with them. Highly recommend.

Robert

12 de feb. de 2015

I saw the car online and Monte was able to help me with making sure this was the car i wanted and i didn't feel pressured like the other dealerships i visited. Jimmy helped make the financial part of purchasing the 2012 cruze easy and was very informative about it. I purchased the car for my wife for a anniversary gift and would recommend this dealership,salesman to anyone.

joecapp1

11 de feb. de 2015

I want to thank Rick for helping us find the van that we actually wanted and for a price that was within our price range. Rick made us feel at home and like we were part of the family when explaining all the details of purchasing the van. With the help of Bob Bray in finance we got a great deal on our loan and were happy with the whole experience. And Ralph, the service manager, got our van looking like new by the time we left a lot. We will definitely do all our future car shopping with Rick and his team at Hyman Brothers.

Chuckd

8 de feb. de 2015

I have been in the automotive business for over 35 years. This was a wonderful experience.No stress, no hassle.I would recommend Hyman Brothers to all my friends and family.Chuck

cureton1

3 de feb. de 2015

My wife and I were recently faced with an accident that left her car totaled. Fortunately, she was not hurt, but unfortunately we were faced with having to purchase a new car. Amon at Hyman Brothers Richmond did an outstanding job of taking care of us. He was very attentive, and responsive to our needs and situation. The entire purchase experience went without a hitch. We found the car online, contacted Amon, and he was able to help us purchase the car. His description of the condition of the car was spot on. It was immaculate! Within 4 days of our initial contact with Amon from Raleigh, NC, we were in Richmond, in a new car, and on our way back to Raleigh. They truly give new meaning to "no hassle, no haggling". Thanks again Amon!

Cat

29 de ene. de 2015

I adore Hyman Bros. They make buying a car painless and amazing! Outstanding inventory, wonderful staff and great ethics! My whole family goes to Hyman to get their cars.

anthony2639ataol.com

27 de ene. de 2015

I found the vehicle I was looking for in great condition. The salesman and financier were both friendly as I purchased the vehicle. I liked the warranty and free state inspections for life.

Melissa

26 de ene. de 2015

I did my search online and was happy to find this dealership. I drove from Virginia Beach to Richmond to check it out and was very happy with the selection. I knew exactly what I was looking and they had a very good selection of that particular vehicle. The one I purchased is in excellent condition for being three years old ....it looks brand-new and has low miles. My husband will also be in the market very soon for a new (used) car and we will definitely be coming back. The guys I worked with were great as well..... very helpful with no pressure. Jimmy and Antoine are highly recommended. :) You will definitely pay a little more because there is no haggling but to me it is worth it in the end.

toast

23 de ene. de 2015

I haven't bought a car in 10 years, but they made the whole process easy and painless.. They were very knowledgeable, super friendly and sold me a car that was perfect for me and my family.

Jsp59

6 de ene. de 2015

Salesman was very friendly and attentive but not pushy or pressuring. He was very informative and eager to make a successful customer experience. Finance person was very helpful in getting us the financing we wanted at an excellent rate.

satya

20 de dic. de 2014

I worked with Amon in sales and he was very helpful and insightful. He provided a lot of information about the car and was extremely knowledgeable about the advanced features. He also tried to work with the finance folks to help me get the best deal. Overall, I had a great experience at Hyman Brothers, but I will say that I was a tad disappointed for not getting any discounts on my purchase. Jimmy did extend the start date of my loan, and I definitely appreciate that too. Thanks.

PWortham

20 de dic. de 2014

I was left in a position to purchase a new vehicle when my previous car was totaled in an accident. With little time to spare, my mission was to find something inexpensive, reliable and in good condition. Not only was I able to find exactly this, it came along with excellent customer service by the salesman, Antoine Pollard, as well as the other staff. I appreciated his patience and willingness to assist in any way possible as I made an important decision. Antoine even picked me up from my job in rush hour traffic when I was without my own transportation so that I could finalize my purchase. My experience at Hyman Brothers was nothing short of great!

kd4gar

20 de dic. de 2014

Having been around the block a few times buying a used car, I have to admit I walked in with my guard up. Within just a few minutes I could tell that a defensive stance wasn't necessary. Amon was friendly (really everyone was) and more importantly did not apply any high pressure sales techniques. The BMW i was looking at was as advertised online. I felt the price was fair and the trade-in value I received was more than fair.

Ron

20 de dic. de 2014

It was a pleasure dealing with the very professional staff at Hyman Bros. In particular Mr. Amon Hamad, who was professional in every way. I would recommend Hyman Bros. to any one who is in the market for a quality used vehicle.

neverusingthis

19 de dic. de 2014

The internet is a wonderful thing, you can find the best possible price for the car you want anywhere. Unfortunately "anywhere" isn't always convenient. Hyman Bros. had exactly the car I wanted and were the most convenient. Monty, Jimmy, and everyone I dealt with were nice guys, knowledgable, answered questions and took care of everything I needed. Good people to buy from. The price was average for the car based on what other dealers were selling. Not the best deal at all but reasonable. BUT I know they took the car in as a trade so they made a bunch between wholesale value they paid and the price I paid. This is America, capitalism is king, I could have held out, waiting months and maybe found a better deal but I wanted the car. Hyman Bros. made some bank. I hope Monty or other workers get a Holiday bonus with the markup I paid, or maybe it sparks the local economy for Hyman to hire an additional pert time worker. We all help our economy move forward.Love the car, I would shop here again.

autoer

16 de dic. de 2014

Professionals, great attitude honest people, They will honor their word. People person. definitely you will leave with a good car. it worth the trip 5 hours driving. Thanks.

denise long

16 de dic. de 2014

I was told from other dealer that we have bad credit and can't get a charger. Call Hyman brothers spoke to Rick Bradley. He started working on it. I did not believe when said come on down and pick up your charger. What a blessing. Thanks to everyone at Hyman brothers.

jebeakin

12 de dic. de 2014

I was very pleased with my experience at Hyman Bros. on West Broad. Although I had to warm up to its no-haggle policy, Monty Baker guided me through every step of the way. He answered all of my questions, provided numerous helpful suggestions, and even rode with me to the Midlothian store in the middle of rush hour traffic to look at the 2011 Grand Cherokee I eventually purchased. It is a clean vehicle with low mileage. In addition, Monty was very patient as I navigated the car-buying process. Monty is a knowledgeable salesman with a high level of experience. I would and have recommended him to family and friends.I also worked with Jimmy Dameron on my financing and he got me a great rate on the loan. He also provided insightful answers to my questions and made the process quick and easy.

robertoneal

10 de dic. de 2014

I was impressed with the quality of the vehicles that were on the lot and in the show room. The vehicle that I purchased was 2 years old, however, it looked brand new. In fact, people who see the vehicle now are surprised when we tell them that the car is not brand new. Monty Baker was an exceptional sales representative. He was very polite, honest and knowledgeable. The financing representative [Robert] exceeded my expectations on finding a great financing rate for me. The entire experience with Hyman Brothers was great. I would do business with them again in the future and would recommend them highly to my friends, family and colleagues.

jantom6

2 de dic. de 2014

I had a great experience with Hyman Brothers. My sales representative was Amon Sammy Hamad. His manner put me at ease and it was clear he knew the vehicle well. I also appreciated the no-haggle policy. I didn't worry that I might have paid more than I should have. It was an entirely pleasant experience. I would highly recommend Hyman Brothers.

Clarence Davis

4 de nov. de 2014

I had an outstanding experience when I purchased my BMW M3 Convertible!!! Rick Bradley took care of all of my needs, and insured that I was well informed at every stage even after I drove off the lot. I would highly recommend my friends to purchase a vehicle from Hyman Bros.Sincerely, MSgt Davis CA.

C Shepperson

1 de nov. de 2014

Antoine Pollard greeted us with a smile and provided great customer service from start to finish. Jimmy Dameron made the signing process quick and easy. The whole experience was pleasurable and I'd recommend their team next time you're considering a purchase. Thanks guys!

tianjus

16 de oct. de 2014

I recently purchased a vehicle from Hyman Brothers. They took the time to work with me to decide the right vehicle for my needs, while also staying within my price range. The team was very professional and courteous. I would definitely recommend them to anyone else searching for a car.

adnyc31.

7 de oct. de 2014

When u walk into a dealership u expect a quality representative to handle your needs and that is what I received a well rounded rep.

mombasa

7 de oct. de 2014

Amon was very professional and and respectful, I always dread buying used cars but my daughter just got her driver's license and we had to get another car. Amon greeted my husband and I from the parking lot and welcomed us to the office. The Volvo C70 that I wanted was in the Midlothian store, he made sure it was at the Broadstreet location in 2 hours for us to view. He even talked to the manager and gave us a better financing rate. Jimmy Dameron was also awesome with the signing of papers and made it easy for us. The car was superb and immaculately clean, it does not look like a used car at all, very low miles and great price. I am a bargain shopper and had done my homework on this particular car. The experience was stress-free I would recommend any one to Amon and Jimmy.

cdingmon

30 de sep. de 2014

I recently traded in my Hyundai Genesis to this dealer for a GMC Acadi. I was greeted by their salesman Amon Hamad who was very helpful in showing me the car I wanted to see. I felt their offer for my car was low and within five minutes we had agreed on a new offer. The Acadia I wanted had a couple of problems. The A/C was not working properly which Eric Powell of their service department brought to my attention. They gave me a loaner car and fixed the air conditioning. The steering wheel was making a sound I was not happy with so they replaced the steering column. I am very happy with my purchase and I would recommend this dealer to anyone looking for a car.

poor service

27 de sep. de 2014

after having a horrible experience with a used car dealership i talked with jimmy and rick they got me in an SUV that i like alot and even worked an extra special deal to get new tires. they were a breath of fresh air and there are 3 more customers that i will be sending to them in the next three months. Daddy Hyman would be proud of the good ol' customer service that the dealership is displaying. they made me feel like a queen with not so good credit and all. should have listened to my hubby when he told me to go back and see rick then because he presented himself well. Great Great Great. and although i worked with the broad street location my vehicle was at the southside mitsubishi location and Tom Hyman had me escorted by another sales whose name i can't remember to the other location to view the automobile Rick and Jimmy had worked to get me in.

claire.barber.771

26 de sep. de 2014

I wasnt ready to buy a car but mine died and I had no choice. Buying a car is stressful in itself. My dad recommended this dealer to me. From about two hours after i submitted and application online and recieved a call from Rick Bradley till the very next afternoon when the entire process was finished and i was driving off in my car was minimal stress. The stress i had was just making sure the vehicle i chose was the right one . Its been about 3 weeks and i am still talking to friends about the awesome experience i had. My salesman was extremely friendly and patient with me. He answered all my questions big and small without hesitation or annoyance. During the dreaded paper signing Jimmy was very efficient and honest also answeing all my questions without me feeling rushed, and i know he was busy but still took his time with me. I will highly recommend him and this dealer to everyone.

tmccauley

20 de sep. de 2014

The quality of service was impeccable while buying my car was easy and simple from the paperwork to delivery. Great follow ups on calls and easy to talk to salesman without the high pressure sales pitch. Hyman delivered on their promise on selling and delivering me a quality car from an online purchase. Many thanks for a great experience on purchasing my new vehicle.

X5 Owner

17 de sep. de 2014

The car buying experience from Hyman Bros. has been nothing less than AWESOME! I was in the market for a particular vehicle (BMW X5). There were many dealerships and vehicles to choose from but the staff at Hyman Bros., specifically Steve and Jimmy, ultimately 'sold' the car. Initial contact with the dealership was amazingly prompt. A request for vehicle information was initiated on the website and within literal minutes I was contacted by the most knowledgeable, attentive, and professional car sales staff (Steve) that one could/would ever be able to find within the industry. He listened to my concerns, e.g. financing; the vehicle that I was interested in; and the logistics of it all ( I was located over 100 miles away), and facilitated the most amazing vehicle purchase transaction that I have ever experienced. I was basically able to purchase a vehicle with a few clicks of a mouse and a phone call. The experience alone was worth the short drive to take possession of an extraordinary vehicle. Thanks Guys! Can't wait to buy again!

Willieking44

14 de sep. de 2014

I rate this salesperson from a scale from one to ten, a ten because ofHis friendliness & he's very professional. I recommend you to deal with this car salemen. Thanks

paell

12 de sep. de 2014

The whole experience of buying a car from Hyman Brothers was exceptional and the best we have ever had regarding car purchase. Hyman Brothers was the first an only dealership we went to purchase our car. Antoine Pollard was great in finding us the cars we were interested in and made sure we got the best deal possible with the help of Jimmy Dameron. Jimmy found us a loan that worked well for us and also recommended a policy that will cover unforeseen repairs which is a great plus since we purchased a Mercedes Benz. I will recommend Hyman Brothers to all our friends.

barblarry93

10 de sep. de 2014

I purchased a 1994 Corvette on 9/9/2014 from Hyman Brothers dealership in Richmond, VA. I traveled 200 miles to view/purchase the car and was very pleased with my purchase. The car had been gone over very throughly, had been cleaned and waxed, and had been filled with fuel. The car was lacking both key FOBS but I knew that when I bought the car, however, when I arrived home and called the local Chevy dealer I was told that a new FOB would be around $200!!. I called my salesperson, Monty Baker, and asked if the dealership would pay half the cost, even though I had made the deal knowing the FOB was not included. After a short wait, Monty came back on the phone and informed me the dealership would be happy to send me a check.In addition to the $100, everyone at the dealership went out of their way to make me feel welcome and special, even offering to buy my lunch.I would recomend Hyman Brothers to anyone who is looking for a good used car and friendly and professional service.Larry MorrisHanover, PA

RVA370z

7 de sep. de 2014

Rick Bradley was a pleasure to work with. He's good at calming nerves and made the buying experience fun. Jimmy Dameron in finance did a great job getting me the best loan possible. We signed up for a loan and 30 min later a better rate came through another bank, so he redid my loan to save me several hundred dollars.

dseal80

5 de sep. de 2014

This place is filled with a great group of guys that go out of their way to help you any way they can! Amazing Service

drayton718

3 de sep. de 2014

What started with an inquiry via email, turned into a response email on Sunday eve at that & then a test drive. After the test drive, the rest was cake. The experience was grand, car was pulled off the lot for me as if I had VIP status. It was & still is a pleasure working with Steve Sommers as well as the Hyman staff, feels like family

bhaarberg

2 de sep. de 2014

In working with Rick Bradley and his finance team, I walked away with my dream car. They made sure I was comfortable every step of the way. I would definitely buy from Rick again, and tell my friends what a great dealership I had the pleasure of dealing with.Thanks again Rick!

Shellbie3

29 de ago. de 2014

Very friendly group of people. I came in knowing what I wanted and they worked to make it happen. I am a repeat customer of the Hyman brothers group. I keep coming back because there is no sales pressure. I am not pressed to consider vehicles or items I don't want and they take the time to work with you and explain all of the options. They give good value for trade-ins and are there to support you later if you have questions or want to add options. I can always find a great quality used vehicle with low mileage for the best price here.

Toinelee

12 de ago. de 2014

My intentions were to browse but as soon as I met Amon I knew I would do business with him. He was an excellent salesman and very knowledgeable. He immediately made me feel comfortable. I am so satisfied with my purchase. Thanks to Amon I am in the vehicle I truly love.

OwenH

6 de ago. de 2014

I recently purchased a 2000 chevy corvette from this dealership. As soon as I arrived I was greeted by a car salesman with friendly/professional service. Everyone in the dealership was very friendly and easy to work with. Quickest car buying experience I have ever had. All the paperwork was ready for me as soon as I made the decision to purchase. Vehicles were priced very well and I got exactly what I wanted for my trade in. Will definitely be doing business with this dealership again as well as referring others. Dealership is awesome and handled every question and concern I had!

jtyree1

5 de ago. de 2014

I located the car I wanted through Carguru and contacted the dealership. The next day, a salesman named Steve contacted me about the car. My husband and I went to look at the car, but ended up buying a different car. Steve and the rest of the staff we so friendly and willing to help us. I was driving my car home the next day! No hassles and they even gave us a good amount on our trade-in. We were so pleased with them, that we went back to Hyman Brothers a couple of week later and purchased another car from them! We even drove the car home the same day! I would recommend this dealership to EVERYONE!!

Mitch3

30 de jul. de 2014

I do not live in Richmond. I was not familiar with the dealership-- I landed there from virtual reality (carsguru.com and carsdirect.com. ) My brick and mortar at Hyman Brother was sublime. I bought the car I never knew I wanted. Rick Bradley is fabulous and so is Jimmy Dameron, who made the mountains of paperwork virtually, so to speak, painless.. If you need a car, see Rick. I'm telling this to everyone I know.Seriously, if you need a car these are your peeps.

Andrew23233

30 de jul. de 2014

We are new to the area and didn't know where to turn for an emergency vehicle purchase. These gentlemen did not pressure us or take advantage of us. They were working on finding a dealer and bank when we could not because of our work schedule. We thought we would have to make do or hunt for weeks but Hyman Bros. actually found something for us that improved our "auto lifestyle."

turfwriter

29 de jul. de 2014

After totaling my beloved SAAB 9-5 wagon in a herd of deer this past April, I decided to look at Hyman Bros. for a replacement. They had a 2010 SAAB 9-3 SportCombi wagon that looked good, and my trusted SAAB mechanic said they had a reputation for clean cars. The SportCombi was priced a little higher than the going rate, but I felt it was a fair tradeoff for a truly clean vehicle. Amon in sales was great -- never pushy -- and though it had been 25 years since I'd applied for a car loan, Corey found me better terms than I expected and was patient with all my questions. All told, a good experience -- and a quick sale!

nursebee

28 de jul. de 2014

I was very satisfied with my experience at Hyman Brothers. Antoine Pollard was great. He brought the car to the Broad Street location to save us a trip.He was professional and great to work with. He is the kind of salesman who makes you want to come back. Brian Armstrong was also great to work with. He was very patient and explained all financing options. I will recommend them to friends.

LoveMyVue

17 de jul. de 2014

I bought my Saturn Vue here eight years ago, when it was still Saturn West Broad. I continue to take my Vue to Hyman Bros. for servicing, because the prices are competitive, the people are conscientious and friendly, and they retain knowledge about working on Saturns. But during this visit, for a routine oil change and state inspection, the Asst Service Manager, Eric Powell, and the service technician, Todd, went above and beyond to give incredible attention to my vehicle. They surprised me by making certain I left with a sparkling clean car (it was badly in need of a vacuum and wash), and beautifully defogged headlamps (even though the light covers had squeaked through the inspection process), an amazingly thoughtful gift for this always-strapped-for-cash senior citizen. I am so grateful to Eric and Todd for their kindness. And to Hyman Bros. West Broad for their obvious dedication to offering a high quality of customer service. I realize we can't always expect this kind of special attention, but I'll certainly never take my car anywhere else!

Fogarty's

17 de jul. de 2014

The service we received from Amon was exceptional! He took the time to answer all my questions/concerns and made sure that I was buying the right vehicle for me. Highly recommend buying from Hyman Bros. I will definitely be buying with them again when there is a need.

Rheauljr

30 de jun. de 2014

I purchased a 2011 Genesis Coupe 2.0T from this dealership recently and enjoyed my experience. Hyman Brothers has a fantastic selection of hard to find cars at very reasonable prices. My sales person Amon was outstanding, he had a great attitude and was very helpful. I would definitely consider purchasing from this dealership again.

VickieLC

26 de jun. de 2014

Antoine was very personable, friendly and helpful. He was sincere in helping me to be happy with the purchase of my "new" used CRV. I got it for a great price and would highly recommend working him and Hyman Brothers. This is truly a friendly, no pressure dealership.

MarthaTurner804

24 de jun. de 2014

The process was efficient and enjoyable in a comfortable environment. Sales staff members were professional and knowledgeable. All of my questions were answered to my satisfaction. My collegiate daughter witnessed all transactions so that she can know what to expect when she purchases a vehicle in the near future.

ochandao

21 de jun. de 2014

Purchasing my vehicle was easy and efficient. I appreciated all the help I received from SS. He is an asset to your organization. I will gladly do business in the future. Please keep me posted on the E350, white with cashmere interior. Thanks!

LRogers1031

29 de may. de 2014

Superb dealership; best used car investor and best service in the business. I am a customer for life. Amon went the extra mile to make me happy.

yvettehardison1

21 de may. de 2014

I had a great experience in the purchase of my car from Hyman Bros -- everyone was very friendly and helpful. Would definitely recommend to others.

Kupiec

19 de may. de 2014

Have had a bad experience in the past with this dealer. Amon, however, is the best sales person I have dealt with at this location. I totally would recommend him and would use him again in the future. Hyman was able to give me a great price for my trade also, beating carmax by almost 10%!!!

ak672014

17 de may. de 2014

Great Dealership! Great Employees! Excellent Customer Service by Amon And Cory . Bought a vehicle , it was a breeze! interest rates and the price on the vehicle was very competitive.I highly recommend the Hyman Dealership on West Broad.

bigdave12

14 de may. de 2014

We live in Rochester NY, and our family needed a car to replace one "loaned" to my college aged son. Just wanted to lease an Nissan Altima for 2 years. Spent 10 days going through leasing gyrations with Nissan dealers in Rochester NY, and became totally exhausted by the process. I knew what I wanted to pay for the car but the dealers had to play their games.Became so frustrated by the process that we decided to look for a used Saab 9.3 because we have one, enjoy it and it has been a very reliable car. Searched for a Saab 9.3 on the web, and found this one at Hyman Brothers. Called to inquire about the car, and spoke to Ardie. He was very knowledgeable about the car and a very strong advocate about the dealership. This Saab is a 9.3X, and I didn't need the all wheel drive, but the car had low mileage, was a southern car and we loved the color combination.Ended up purchasing the car over the phone sight unseen. Ardie was very thorough and accommodating. He made the purchase easy, as did Finance Consultant Andrew Slater. The car was shipped a few days later and we took delivery a few days after that. The whole transaction took about a week from initial call to delivery.I congratulated Ardie on selling me the car - he made me buy more car than I wanted and I paid more than I wanted - but we love the car so far. Was a bit nervous buying over the phone, but so far so good. The car was spotless at delivery - the dealership did a great job prepping the car. Overall - I was very happy with the process and the car. Ironically, the next day after we made the decision to buy the used Saab from Hyman Brothers, a Rochester Nissan dealer "found" an additional $1,700 off the price of an Altima. Too little too late.

GeorgeWerner

13 de may. de 2014

I was recently in a bad wreck and totaled my car. With little time to shop around, and all too used to the hassle of buying a car, I was very hesitant to start looking. Steven was a breath of fresh air. Not only did he help find me the exact car that I wanted (Saab convertible), but he was very knowledgeable, professional, and friendly. Through every step of the process- from test drive, to financing, to delivery, Steven was a part of it. So many times you are handed off from one person to the next and completely confused. With Hyman Brothers and Steven, the experience was actually enjoyable! I completely recommend Hyman Brothers and make sure to ask for Steven Sommers when you arrive!

calliegirl

10 de may. de 2014

The salesman Rick Bradley was very friendly and was able to answer all my questions. He explained about the oil changes and gave me a card so that when I got the oil changed, the 3rd oil change was free. He introduced us to the service manager. He got someone to program my cell phone in the car. I would recommend Hyman Brothers to everyone. He showed me the car faxes on both of the cars that I test drove and gave me a copy of the car fax for the car that I bought. I bought a 2011 Buick LaCrosse and I am very happy with it.Thanks.

Mlj9607

8 de may. de 2014

The salesman seem to be very knowledgeable of the customers reason for purchasing a used vehicle. the finance manager worked very well at trying to find the best possible way of financing the vehicle.

froggydog

1 de may. de 2014

Amon was fantastic and a natural people person. Not pushy, let us see what we wanted and let us go to see other cars at other dealerships. We ended up back at Hyman Bros. because it was the best SUV at the best price. Sales process was smooth and easy. Amon promptly got all of the paperwork done and had me in the finance office in a flash.Corey Axel in finance was GREAT. In and out in less than 40 minutes!!!!! I had a 1.9% rate already and he was able to beat it and get me 1.7%. Not pushy either in the back office.Overall I would buy from this dealership and Amon again. High quality used cars with low miles, great friendly service and a fast finance office. Normally it's a 3 hour adventure to get through a dealership's finance manager. Not here!Go to Hyman Bros. YOU WILL NOT BE DISAPPOINTED.

wdweber33

1 de may. de 2014

I had a great experience buying my used Subaru Impreza. I stumbled upon their add in Craigslist and immediately fell in love with the car. I called a few days later and talked with Amon who was very friendly and answered all of my questions. Everything was in order the next day when I went to pick up my car and getting the financial paperwork done was fast and easy. I had a great car purchasing experience here. They have a great used car selection. Highly recommend!!

vettemanfromnj

26 de abr. de 2014

I was in the market for a used C6 Corvette Convertible with low miles , Hyman Bros. had the exact vehicle I was looking for.I was extremely nervous buying a car sight unseen but ; after reading all the great reviews it made me feel a lot more comfortable doing so.I called and spoke with Steve Summers several times over the phone , he was patient and explained the process in detail. I decided to go ahead and purchase the vehicle. The process was very easy and simple , a week later the car was delivered as promised. There was a minor imperfection so I called and spoke to Steve and Haywood Hyman , they assured me that they would resolve the issue in a way that made me feel comfortable and convienent for my hectic schedule . They did as promised and corrected the issue to my satisfaction. It's hard to find used car dealer ( or New ) that actually delivers what they promise , I can assure you this dealership is a CLASS ACT !!I buy and trade my cars in frequently , I can assure you my next purchase will be here !!

BobbieVA

25 de abr. de 2014

Rick Bradley and Andrew Slayter were excellent to work with on closing this transaction. Rick went out of his way to help me with my trade-ins and I would defintely do business with his again.....Thanks guy!

kato002

16 de abr. de 2014

My experience with HYMAN BROS. was perfect. I recently purchased a 2005 Audi A4 from their location on 8066 West Broad St. Richmond, VA. I live about 3 hours from this location but I was willing to make the trip for what is now my Audi A4. I'm really glad I did. The vehicle is as close to immaculate as a used vehicle can get. The high quality product is complemented by a sales experience equal in quality. The Audi is awesome and so is the staff. Chris and Andrew could not have done better jobs! If your a serious buyer in the market for a quality vehicle I strongly suggest HYMAN BROS. Sincerely, Mike Kato

jagger6

15 de abr. de 2014

I just purchased my 3rd vehicle from this dealership. There is a reason i have gone back. Each experience has been an exceptional one from beginning to end. While it may appear at times that some of the vehicles may be on the high end price wise, there is a reason. With Hyman you can rest assured that the vehicles are the cream of the crop and they are going to stand behind them. If you are looking for low mileage, clean car fax, high optioned and well cared for vehicles then this is the place to shop. They are going to work with you until you are happy with your selection and purchase. Again just an overall pleasurable experience.

vmisully

14 de abr. de 2014

My wife and I puchased a 2011 Ford Explorer form Amon at Hyman Bros. The whole experience was great, Amon was nothing but helpful. They were very fair on our trade in and on the price of the Explorer. Not being from Richmond, we are glad to find such a friendly and honest dealer.

ReaganSobel

6 de abr. de 2014

At first we were a little reluctant to buy a car from an out of town dealer, particularly because we were not able to drive it first. But from start to finish our experience was beyond perfect and we are extremely satisfied. We cannot recommend this dealership highly enough. We have never had a better buying experience at a dealership in our lives. Amon was so helpful at every step of the way, be sure to ask for him. He kept in touch and answered every question we had without hesitation, he even texted us pictures and videos of the car. Everything was transparent, clear, professional, and we now have the perfect car in our possession. We will definitely recommend this dealership to anyone looking to buy a car and will, without a doubt, buy from Hyman Bros. next time we are looking for another car. Thank you for everything!

lipinski2

1 de abr. de 2014

My wife and I came to the Dealership on Broad Street on 3-31-14 - for a scheduled appointment to look at a 2009 VW Convertible. The car was overpriced. The NADA High Retail was $16,000 and the No Haggle Hyman Bros. Price was $17,500. I did discuss the price with the salesman, and told him that a new 2014 was selling for $23,000 up the street. The salesman told me he didn't price the vehicles, and the price was what it was. That being said, we liked the car, it was everything we wanted, low miles - 28K - and we were willing to pay a little more for it. Where we became very disillusioned was when we were only offered $15,000 for our Trade, a 2010 Honda CRV - EX Model - AWD - with 56K Miles. When I asked the salesman to look up the value of our vehicle on Kelly, he told me the retail value was between $21,000 and $22,000. Now my wife and I started to feel that we were not only over paying for the vehicle we were buying, we were now being taken on the vehicle we were trading. When we questioned the appraisal, the sales manager came back with $16,500 for our trade. We left the dealership telling the salesman and manager that we would think about it. I needed to get $17,000 for our trade to make the deal work. When I called the next day and spoke to the salesman, he told me their offer was not negotiable. What A Shame... Every Deal Is Negotiable... Hyman Bros would have made money selling the VW and they would have made money on selling our Honda on their lot. Based on my experience I would never recommend this dealership to anyone that I know. My wife and I left with the feeling that it's all about thier profit, and the customer is an after thought.

jamil_j

24 de mar. de 2014

First of all, they recognized who I was by looking at my out of state tags, and connecting the dots.. They gave me a warm welcome, a cold bottle of water and Amon happily introduced himself.. He comes off, extremely warm and positive!! He was very patient and informative!! Everything went smooth with financing also! My overall experience at Hyman Bro. was exceptional!! Would highly recommend!!!!!!!!

willie45plear

24 de mar. de 2014

Rick Bradley is a awesome salesman. He answered all my question was courteous and friendly, Rick went above and beyond when it come to showing me a cars I am very happy that he was my sales consultant. Willie P

Raven77

23 de mar. de 2014

From the day I saw 2011 CTSV online til the day it was deliveried to my home it was a great experience. Montie my salesmen was on top of everything and if I had question he had the answer or get back to me ASAP with a answer. I live in Fl and brought this car from only pictures from the ad. When my car arrived in ONLY a day and half which was outstanding. This 2011 CTSV was in showroom condition. This is my 3rd online experience buying a car and this by far was the very best experience right down to buying my trade inns which were very fair prices.Hyman Brothers is professional Organization and recommend them. Again thank you!

eid4lexus

20 de mar. de 2014

Our deepest gratitude and thanks for the wonderful treatment we received purchasing our beautiful 2008 Lexus ES350. All of you went out of your way to take care of us and treat us with kindness. We will recommend you to anyone wanting to buy a great used car!We had issues, but they were resolved promptly and to our total satisfaction.

bcamsel

15 de mar. de 2014

Rick and Am on were fantastic. They both knew their cars and were able to answer any questions about the car. This was by far the best car buying experience we have ever had. Within 2 and a half hours after we arrived we were driving out in our new car. Many thanks to Rick and Am on for this great buying experience.

ronlewis

6 de mar. de 2014

The reason i gave such a high rating was because i truly had a great experience at the deanship and especially with my salesman Amon. There is a great selection of cars all of which were clean and what is to be expected at a dealership. I was not forced or hassled at all we found the car together and i was walked through the process in a polite easy to understand manner, this being the first car i purchased that was important to me. They found financing for me and got me a great rate. When its time for my next car i will surely start here. thanks again guys.

farmer

2 de mar. de 2014

Amon was terrific! He showed us the vehicle that we saw on line, answered all of our questions and concerns. He was easy to deal with, no pressure to purchase the vehicle. Haywood Hyman addressed our concerns about a few things with the vehicle, he said he would get it taken care of and he did. Overall, a very satisfying experience.

john77afr

26 de feb. de 2014

i have been to several dealership searching for a car but only hyman brothers had my answer. They have nice quality stylish slightly used car s and friendly people as well. Amon is very professional salesman and was very helpful each step i went through until i got my dream car! Mr. Corey is also very experience in Finances and will tell you straight forward what you need, and what you need to do to drive that nice car home! Overall i feel this dealership deserve five star. Great place, clean magnificent dealership. Visit this dealership for yourself and you wont regret. i'm proud owner of a nice bimmer!

Rashelhauber

15 de feb. de 2014

We found an add for a Subaru Baja on-line, the car was located at Hyman Bros. on West Broad. After contacting Amon, we were given all of the information necessary to evaluate the car before we arrived. Amon had everything ready and waiting for us when we arrived, all we had to do was see the car and test drive it. This was the easiest purchase of a vehicle we have ever expereinced. All of the paper work was completed by the financial department, the car had just been washed and cleaned. The only thing we had to do was decide if that was the vehicle we wanted. For a used car it was in great condition, very clean and we are very happy with our purchase. The price was fair, Hyman Bros. stood by what they quoted on the phone. An exceptional, honest, friendly dealership, everyone worked together to make the purchase and sale of our trade in vehicle as smooth and easy as possible. Thanks Amon.

Hisss427

7 de feb. de 2014

After a review of the current inventory and finding three vehicles I wanted to test drive, I made arrangements with Amon to do this. He was extremely helpful with insight on each vehicle, asked the appropriate questions, made me feel at ease and not high pressure which I do not like and made me feel like a valued customer! The selection of vehicles and condition of them was a very pleasant surprise. This turned out to be a great experience and yes I did purchase one of the vehicles. Cory made the purchase process vey easy and took time to answer our questions and provide very useful information. No great pressure either in this process and made you feel like a valued customer.The whole team at Hymen Brothers makes you feel welcome. They stand behind what they sell. I noticed after I got home a small issue that we did not notice prior. I took the vehicle back and after a quick look the answer was of course, we will take care of that and we are sorry for also not seeing this. I brought the car back a few days later and yes the fix was completed to my satisfaction!A great experience thus far and would recommend Hymen Brothers for your vehicle need!

POWELLDB

5 de feb. de 2014

What's worse than a root canal? Buying a car, obviously. Unless you go to Hyman Bros on West Broad St. Since Dec 21st, my wife and I have purchased two vehicles from Hyman Bros. Steve Sommers was and will be our salesman for future purchases. Steve will do whatever is necessary to get you any vehicle you want to drive from their locations in Richmond. He will listen to your needs and accommodate you regardless of your situation. Gardner Quaintance, sales manager, made our purchases a pleasant experience. I have purchased numerous vehicles from dealers over the years and I can't think of a better buying experience from these two gentlemen. My last comment to future buyers; listen to Corey Axel, finance manager. I wanted nothing to do with an extended warranty on my Mercedes 350ML and blatantly told him so when we signed the papers. During the purchase of our second vehicle two weeks later I brought up the matter and finally LISTENED to him. In short, we asked to purchase a platinum warranty on our Mercedes and I'm glad we did. Steve, Gardner and Corey bent over backwards to accommodate us and made damn sure we were happy before we left. Go buy your new vehicles from Hyman Bros West Broad St.

vonzvette

28 de ene. de 2014

Dealership had many Corvettes to choose from. In my case I was interested in the ZO6 version. With the help of Rick Bradley, I found what I had an interest in. Very personable, Knowledgeable about this version of Corvette. Long story short, Dealership was clean, friendly staff and made the buying of an automobile pleasurable. I highly recommend Hyman Bros. because of the clean low mileage used auto's and selection they keep in stock.Gary VaughanLanexa,Va.

POWELLDB

24 de ene. de 2014

My wife and I were shopping for a new or used vehicle to replace our Ford Escape. We did some online work and found a fantastic Mercedes Benz ML 350 at Hyman Bros. We got a very fair offer on our Escape and worked with Steve Sommers and Gardner Quaintance to purchase our new vehicle. We couldn't be happier with the service we received from them and our Mercedes. We are actually going back this Saturday to purchase another vehicle to replace my truck. We highly recommend Hyman Bros on West Broad St

tholloway418

30 de dic. de 2013

From beginning to end the experience was top notch! The professionalism, the customer service & friendly demeanor is second to none. After purchasing several vehicles throughout the MD/DC/VA area, I have to tip my hat to Jim Systermann of Hyman Brothers. Jim Systermann did a pre-approval by telephone so I wouldn't make the trip from Waldorf MD to Richmond VA unnecessarily. He called back and said I could come pick up the car and what documents I needed to bring the next day. To add icing to the cake, Jim arrived before regular business hours to ensure everything went quick and smooth. He even advised the finance guy, who had all the paperwork ready! We arrived at 7am and were on our way home at 10:15a. And that's not even the best part; the terms were unbelievable. For someone who is fresh out of bankruptcy, they made me feel like I had A-1 credit. Low down payment, low monthly payment, for a beautiful ride, FULLY LOADED!!! The vehicle was a Christmas gift to my wonderful husband who has sacrificed so much. I will never be able to thank Jim and the Hymann Brothers for making this Christmas the best ever. My husband is ecstatic, and that makes me happy. THANKS JIM!!!!!!!

Labrasorous

26 de dic. de 2013

Nice clean vehicles, nice people, easy to work with and flexible. Internet site was easy to use and sales agent did a very good job. Price was reasonable. Finance manager gave usual dealership spiel to add on gap insurance and an over priced extended warranty but got us a very good rate.

lahrach

23 de dic. de 2013

I drove from Williamsburg to Richmond, to check out the car i saw online. i thought it was an amazing car that was both clean and had a low mileage. Amon hamad was a great help, by patiently letting me test drive the car, explaining the parts of the car, and by offering suggestions. he was very professional by addressing all my concerns. this is why i want to recommend Amon to anyone who's looking for a good quality used car.

behartman

22 de dic. de 2013

Dealer has no-haggle pricing and stands by it. Prices are resonable and reflect a fair market value. The finance manager worked to achive a good interest rate and terms and was a major part of the overall deal to buy the car. All at the dealership were helpful and the experence was low pressure. The cars on the lot were in extremly good condition and way above the typical cars found on a "Used Car Lot".

kheckman

13 de dic. de 2013

The customer service at this dealership is unparalleled. They worked with me in a unique situation to make the transaction as convenient and smooth on me as possible. I trust them completely with their word to make anything right that may occur after the transaction and I would recommend them highly to anyone.

jlhughes81

11 de dic. de 2013

Amon was an extreme pleasure to work with, from start to finish. He truly went above and beyond to get me into the car that I not only needed, but definitely wanted. Andrew, the finance manager, was also very kind. He made sure I understood all of the legal jargon prior to me signing anything. These guys are amazing! I would definitely recommend Hyman Bros. West Broad to anyone in the market for a car....even those in Northern Virginia! Yes, I drove from Northern Virginia to do business with these guys and it was truly worth it:D

afielden

9 de dic. de 2013

My fiance and I have worked with Amon before, and had a great experience. He had followed up multiple times, knowing that I was looking into getting a mid-size SUV in the near future. After a lot of discussion and searching on the website, we determined that we would like to purchase new, a Mazda. Amon was great in helping to coordinate everything, since we still wanted to work with him on the purchase. He was more than willing to go above and beyond to make the transaction smooth and quick. I was not sure how the process would work buying a new car through the used dealership, but he made the process seamless, and I never knew the difference, or whether or not there were additional steps in place.He's a great asset to Hyman, and is absolutely the reason we wanted to work with Hyman again, and hope to in the future as well!

MizzoufaninVA65

6 de dic. de 2013

I went in looking for my midlife crises car. I didn't need a car I wanted a dream. It took 2 visits and several texts to my son but Steve helped me along the way. We found the car that met my expectations and was reasonably priced. The staff was very helpful and friendly and I want to thank them for helping me make a dream come true. There was no pressure, only a willingness to help. The car chose us and Hyman Bros was there to help. Thanks again.

bbarzoloski

3 de dic. de 2013

I received nothing but superior service from the Hyman Bros. company from the very second I was first called about my online inquiry for a BMW I found easily on the website to the second I was driving my purchased vehicle off the lot! I had the pleasure of dealing with Rick (sales), Bob (financing), meeting Lisa (service) and they all did everything they could to make my car purchasing experience beyond phenomenal, and even after driving my car off the lot I still know they are there if I have questions about anything. The next day I had to pick up the vehicle I originally drove up to the dealership and drive it back, then grab a ride back up to the dealership, and get back into my purchased vehicle. Upon arrival I noticed Rick was tightening my 30 day tags because one was about to fall off since the screws were just a tad to small to hold the tag in place (on point, he must have seen the loose tag from the showroom, it's on there good!). I've also had to call because I had a few questions about specific details on the vehicle and I have received quick and accurate responses. I don't have any suggestions for improvement, I now happen to be an extreme raving fan of this company, and my family, friends, and myself will absolutely be purchasing vehicles from Hyman Bros. in the future because I don't see the need in having to go anywhere else.Thank you Rick, Bob, and Lisa for a painless, quick, and amazing experience...if I could go back in time I would not have purchased previous vehicles from anyone else. Oh and I am curious how a Thank You Card was already in my mailbox the next time I checked it after visiting the dealership (Rick you must've sent that the day of, awesome).Thank you so much for an outstanding experience! - Brad

gholsontr

2 de dic. de 2013

My husband and I visit the dealership after hours to check on a FJ Cruiser we were comparing to another dealership?Unaware one of the salesman was there, he introduced himself as Amon and invited us to comeback for a test drive. Upon arrival we were greeted by a friendly staff and Amon ready for the test drive. He was very informative, energetic and understanding. We bought the vehicle ant the whole process went fast and smooth.

sbragg221

21 de nov. de 2013

We were in the market for a new car and came to Hyman Bros after having a very bad experience at a different dealership. We walked in the door and we were immediately put at ease. Actually we felt like we were visiting old and dear friends. We had a fabulous experience, found a wonderful car, and got a fantastic price on our new car. Would we recommend this dealer and Amon in particular - Yes, Yes and Yes again!! I don't want to forget Amon, he was outstanding in many different areas. Amon at all times explained the process and provided various purchase options to us in making our final vehicle choice. Amon is truly a "rising star" in the automobile salesmanship industry!!! Looking for a new car? Come to Hyman Bros FIRST - you won't walk away disappointed...you will drive away happy!!

jekanowski

17 de nov. de 2013

My wife and I called Hyman Bros. to make sure the 2009 Ford Edge that we saw on the website was still for sale. Steven Sommers (our salesman) told us it was and we could come look at it. When we arrived Steve had brought the Edge up to the front so we didn't have to walk around the lot looking for it. It turned out that Steve was the person that had taken pictures of the Edge for the website and we let him know that he did a great job showing all the details of the Edge so we didn't get to Hyman Bros. and find out that it didn't have a option that we were looking for. He did a great job telling us the details of where the Edge came from and a few things that couldn't be seen on the website. We decided to take the car for a test drive and it ran perfectly. Wanting to "Sleep on it" he let us know that we could apply for a loan online at their website and if we needed anything else just call him. That night we decided to buy the 2009 Ford Edge so we applied online and thought we would call him the next morning when he got to work at 9am. Well at 8.55am he called to let us know that he got all the paperwork and wanted to know what time we wanted to come pick up our new Edge. I was trading in a car so he said just bring the title and they would take care of everything when we got there. We arrived at 3:30pm the Edge was up front cleaned and polished with a full tank of gas ready to go. It only took 30 min for them to appraise my car ( I got the price I wanted) and do all the loan paperwork and we were done. Everyone at the dealership was very nice and it made this car buying experience the best one I have ever had (and I have had over 25 in my lifetime). I recommend Hyman Bros. to everyone.

ajharpo88

31 de oct. de 2013

I spent over a year trying to look for a replacement for my 99 Jeep Wrangler. Fuel costs have risen and I had over 180k miles on it. My soft was in bad shape but my engine was fine but I thought after 15 years of driving the Jeep that it was time to move on. Sad to say, I love my Jeep and I will miss ole "Bessy". So when I searched the internet, I knew I couldn't afford a new Camaro. So my next desired vehicle was an Eclipse. I always loved them! Nice look, sporty ride and pretty decent on fuel. At least better than my Jeep. I saw so many deals on the internet from Autotrader to cars.com. But when I saw the Eclipse I wanted, I saw it on Hyman Brothers' website! OMG she is a beauty and well taken care of! I had bad credit and a low down payment. And didn't think most dealers would work with me. Well, Hyman Brothers did! I couldn't believe it! Rick called me back and said he got the payments down to why I need them.So I had to travel out of state to get this vehicle and trade in my "Bessie". They gave me a great deal for my Jeep! This was a deal I couldn't turn down. I get to Richmond, and guess what? I am lost!!! It's 8 pm and I am middle of nowhere just right outside of Richmond. I ran out of gas and it was dark and cold. I called Rick Bradley (Sales consultant) and Andrew Slater (finance). They were like "where ya at? you know we close at 6 pm on Saturdays!" I'm lost, the road signs are so difficult to read! What a mess! I was having a bad night! So figuring I was Sh$t out of luck, I sat in my Jeep...alone...and lost.So these guys are like mad men!!! They were crazy...they called me up and said "Andy, we gonna find you and get you to our dealership one way or another!" Boy were they mad! They spent over 12 hours working and I kept them longer than I should. But these guys grinned and beared it! Rick got where I was at with not one gallon but 2 gallons of gas! Got me going and I followed him to the dealership! Rick is an older gentleman. He is classy and very professional. You can tell he wanted my business. He helped me tremendously throughout the process. From the first email/first phone call, he was there! He encouraged me and helped me through this mess. I got to the dealership and it was like the pictures I seen on the internet. West Broad Street. Really nice and classy car joint! And then I saw my Eclipse! What a beaut!~ She was so pretty and the pictures on the website did no justice. You got to be there to witness it the pure size and elegance of this car! I met Andrew the finance guy. A big, brawny New Yorker with an Italian accent. Wow! He sounded like a mobster on the phone! He was professional and very helpful! The big thing about him was that he made me feel like I was good friend. He explained in detail about my contract and things I needed to do! He made me feel welcome even though I made him and Rick wait for me. I am thoroughly impressed with Hymans Brothers. This is my first time buying a car in almost 15 years. I never thought I could get the car I want or get a good trade in deal like I did. Well Hymans my dream come true!!! Thanks Rick and Andrew! You guys are really friendly and really wanted to help me! I appreciate for all you did that night. You guys are the best in Virginia!!!! I would definitely recommend you guys! I hope to see you guys when I come in for an oil change. Thanks again!!!

billiebutterfly

31 de oct. de 2013

This is the second vehicle we have purchased from Amon this year. The first was a personal vehicle for one of my sons. That experience and quality of vehicle were what caused us to begin our search for a replacement vehicle for our company at Hyman Bros. Amon was again most helpful and courteous in making the process smooth and worry free. He knew the details we would look for from our first experience and did not fail to deliver on the second. Gracious, courteous, energetic, and professional are terms that I would use to describe my experience.

skr3

17 de oct. de 2013

Great sales experience from start to finish from finance to drive home in no time anybody looking to buy a vehical look no futher visit them they will make it work trust me im a very happy happy customer and you will be to thanks everyone at Hyman on West Broad St

BillyBilly

13 de oct. de 2013

Amon Hamad was very polite and most accommodating, since I did travel from Ocean Isle Beach, NC. The entire staff was knowledgeable about the autos and also the financing.

sophie5259

30 de sep. de 2013

I love the people that work at Hyman they are very nice however ym car reaked of smoke when I test drove it and when I was told it was "detailed' beofre I bought it, it still smelled horrible. I have taken i into my own hands to fix it, on tope of that some other parts of the car were not very clean but all in all the experience was very nice and I would go back.

nutrk4me

28 de sep. de 2013

From the first phone call to the closing of the deal on the Chevrolet Colorado Z71, Amon and Andrew at Hyman Bros. exceeded our expectations! From being out of the area, and only viewing the pictures of the truck online and talking over the phone-it was everything they said it was and then some. We were treated very professionally and liked how they worked with us since it wasn't till Saturday that we were able to make it down to personally check out the vehicle in person. Their friendliness and appreciation towards the buyer were superior. We definitely were not disappointed in any way. For anyone out there looking to buy a quality used vehicle, please be sure and check out Hyman Bros. in Richmond, VA. Again, thank you from a very satisfied customer thus far! Joe and Roxanne

jplitz863

24 de sep. de 2013

Let me now say that my original review was done in haste. The dealership came thru and took care of my problem in a first class manor and fashion. They do strive to take care of their customers. Hats off for the help and understanding.

ovalexempt

9 de sep. de 2013

This has been the best car-buying experience I've ever had, and I've bought a lot of cars. Every member of the Hyman Bros. Broad Street staff was friendly and knowledgeable. Our sales consultant was extremely helpful, but not pushy. He knew the inventory well, and was able to direct me to numerous vehicles that met my shopping criteria.I pre-qualified on-line, and the finance manager had prepared several financing options by the time I arrived. He had aggressively shopped around to get me the best financing rate. Overall - very positive experience, and I will recommend Hyman Brothers to anyone in the market to buy an automobile.

Topp

28 de ago. de 2013

I purshaced a car from Steve in late January,2013 nice car, Steve was Great, very helpful through out the whole experience. Price was fair, had the car shipped to me, and thats where the problem was, the shipping, they really need too screen the people they give your car too, my car arrived with numerous ploblems, after it finally got here. extra miles, damaged windshield, damaged wheel, damaged paint. Steve was as helpful as he could be, but it seemed the dealership didn't care about the problems. I would still recommend this dealer, just don't let them set up shipping...............

shortsfh

28 de ago. de 2013

I was given a very good price for a car I was selling to Hyman. They offered me more than CAR-MAX. I choosed a used car from Hyman that was priced fair , and was in excellent condition inside and out.

chrisMarshall

26 de ago. de 2013

By far the best expierience I have ever had at a car dealership. Easy and very real. I will reccomend Amon to everyone I know that are interested in purchasing new or used vehicles.

ssrgevans

21 de ago. de 2013

We purchased a used Chevrolet Colorado for my son at Hyman's on West Broad Street. We are so excited about our truck! Our sales consultant, Amon was top notch!! I was impressed with his knowledge, dedication and hard work to assist us with our deal. He continued to stay in touch with us throughout the process and we look forward to working with him for years to come. This is a top notch dealership. I felt like they were honest and helpful throughout the process. Haywood Hyman was also terrific and I enjoyed speaking with him. I gave a rating of 4 overall due to the financing that was offered to us. With strong credit, we expected a good rate from the start. The rate offered to us was not acceptable, so we made a few calls and had a rate 2% lower within 10 minutes. When we called the dealership back, the rate offered to us initially was lowered by 2% points. However, they failed to match the rate we received. The financing should be more in line with what other banks are offering - so their customers do not have to shop for better rates. I was not impressed with the finance department. As a result of the rate shopping, the process was delayed some.Overall, however, we had a terrific experience. We look forward to future purchases at Hyman with our favorite salesperson, Amon. He connected with us and my son. We appreciate all of the time he put into deal and making sure everything was processed smoothly. I appreciate the friendliness of the team - including both Haywood and Amon. Thanks again for everything!

alaskerme

25 de jul. de 2013

Amon at Hyman Bros is by far the most helpful, professional, and nice customer service oriented individual that I have ever encountered! He was friendly and was ready to answer any question. Most importantly he was always willing to go above and beyond to make sure our needs were met! I am extremely satisfied with my experience and will definately recommend to others!

njacey103

24 de jul. de 2013

This was the first time I have purchased a vehicle through Hyman Brothers. My experience was great, and I will highly recommend them to friends and family. Hampton and Andrew were very friendly and professional and made the entire experience smooth and easy. I love my new car!! Thank you!!! :)

Rself

20 de jun. de 2013

Not to happy I was told it was 4-wheel drive and its not. No owners manual in the vehicle. I received a letter from Hyman stating its time for service and hadn't had it two weeks. Called and asked about the 4wheel drive Amon checked and said its not. I told him I'm not happy because we were told it was he said I could go on line and see if there is something else we like, well it wasn't we saw what was on the lot. I was told don't drive the car over 150 miles or 3days money back guarantee incase I decides on something else. I put that many miles on it from the dealership to home. Still no owner manual "it's been ordered" and the service letter I was told "disregard letter we send those to every customer".

jtrjkeefe

19 de jun. de 2013

Amon is knowledgable and helpful, friendly but businesslike as well. This dealership has a reputation for high-quality vehicles and Amon fits that profile well. I recommend him highly.

hbs22406

18 de jun. de 2013

It was a pleasure working with Aman and GQ. Everyone at the dealership is awesome. They treat you with great respect and as if you are valued and appreciated. I certainly plan on getting another car from Hyman Bros. Automobiles going forward. You can't beat them.As a retired Marine, I recommend Hyman Bros. to my fellow Vets and service members!

1111mike

5 de jun. de 2013

Steven was quick on responding to the e-mails with accurate information. The car is just as discribed and the price was fair. I enjoyed the realistic price and lack of needing to haggle. Delivery was quick and convenient.

eespiritu

31 de may. de 2013

THEY SHOULD BE RATED a 10 on a 5 point scale!!!! We live in Virginia Beach, VA and was a bit skeptical buying a used car in Richmond VA. Our salesman was Steve Sommers- he is TRULY the consummate professional!!!! He did not use any sales pressure or the typical "used car gimmicks/tricks" you find at most of the used car dealerships. He was straightforward and knowledgeable. We decided to purchase and drove the car back to Virginia Beach - once we brought it home, the car required some service, Steve instructed us to go to our mechanic. HYMAN BROTHERS DEALER helped me coordinate the service and even paid for it! HOW MANY USED CAR DEALERS WILL GO ABOVE AND BEYOND FOR OUT OF TOWN CUSTOMERS? That is exactly what Steve and HYMAN Brothers did. Ralph from the service department helped coordinate the service/payment with our mechanic. TRULY AMAZING; OUTSTANDING CUSTOMER SERVICE. A++++++ They never gave us the "out of sight, out of mind" attitude. THEY WERE VERY, VERY HELPFUL. We would seek Steve and the HYMAN Brothers team AGAIN when looking for another car. Their website is marked one of our favorites. They have earned our strongest possible recommendation for anyone to buy a vehicle from them!!!! If you are reading this and are thinking about buying a car from HYMAN BROTHERS....DO IT, you will not be disappointed!!!

lovetheneals

28 de may. de 2013

OMG. THE BEST SERVICE EVER. RICK BRADLEY WE LOVE YOU AND YOUR TEAM. THANK YOU ALL FOR HELPING US COMPLETE OUR BUCKET LIST.SINCERELY,CALVIN AND BARBARA J NEAL

sherese

24 de may. de 2013

I purchased my 2009 Cadillac CTS today from Hyman Brothers West Broad. I had called the dealership 2 days prior to schedule an inspection of the vehicle's interior on my lunch hour, and my sales consultant, Ray, had it ready when I got there. The interior was immaculate! My mind was pretty much made up. As I was pressed for time, Ray told me to call him with any questions, and I did....at least 3-4 times after I left there that day and each time I called, he was very pleasant, professional, and answered all of my questions thoroughly. The entire staff made this car buying experience GREAT. I would recommend this dealership to anyone looking for clean, quality used cars with low mileage.

Woosmom

19 de may. de 2013

Aman did not know the produict he was selling. He did not tell anything about warrenty information or tell me about the options the car had. He didn't even know that the car had a 6 disc changer in it and the stereo system said it on the player. He was very friendly and polite but needs to learn more about his product before he tries to sell it. He rushed me into purchasing the car after the test drive. At my first test drive for another vehicle when I decided that the car was too expensive he tried to call and tell me that I could afford it when he had no idea about what other responsibilities I have. On the positive note, the business manger Bob was awesome, he answered all my questions and went the extra steps to make sure that I was happy and content with my purchase . He worked out several different options for me to make sure that I had the bestI could get.When I picked up my new car, the car had simply had been rinsed and not washed or detailed. The front bracket for the license plate was not on it and had to be ordered,

jabraham

8 de may. de 2013

Joe, Has been very helpful and conscientious. I could not be more pleased with his efforts. The vehicle was a little older but in super shape.

Lemlam

3 de may. de 2013

We went to Hyman Brothers, and Ray, because we had a fabulous experience last year when our son bought a car from them. The staff is friendly, yet professional, and we have always found them to be honest. Had the car checked by our mechanic, who proclaimed it "beautiful" and ready for a trip immediately. I had checked the Kelly Blue Book value for our trade-in before going to the dealership, but Hyman Brothers offered us more because there were features I couldn't list in KBB that the dealership recognized added value to the vehicle.

EricandJess

18 de abr. de 2013

Great selection, cars with low,low miles, can't beat their prices. No pressure sales. Reliable, cheap shipping. Everyone we worked with was top notch. Professional, polite, and knew their jobs very well. Overall a great experience. Would highly recommend and would buy again from them at any time. A+ all the way.

IWorship

17 de abr. de 2013

Our experience with the guys at Hyman W. Broad Street was great! Big Tom may have seemed a little uneducated, but that was only because he had just begun working there several days before...and in fact, I was his very first sale! What Tom may not have known about procedures, he made up for in kindness and genuine care. John made the deal happen! His expertise in the area of financing and his willingness to go the extra mile, made the difference between driving off the lot with my old vehicle and driving off with my new one...at least new to me! We were not expecting to be able to drive my new car off the lot that same day (you can tell how long it's been since we have bought a vehicle through a dealership). These gentlemen made a somewhat stressful day a very happy one! I LOVE MY TRAVERSE!!!!! I appreciate how they worked with me and how they played a part in my huge blessing! My husband, Frank, and I both are very impressed with the quality of used cars Hyman Bros offers, and the way the Hyman folks care about their customers.

GXforUs

22 de mar. de 2013

Let me just say - these are very good people. We drove down from Alexandria after spotting several very clean low mileage vehicles on their website. What they had in stock was exactly as advertised. Hampton McClellan helped us all the way, patiently letting us test drive, explaining features, and offering suggestions. We ultimately chose a gorgeous very low mileage Lexus. They obviously are very picky about what they put on their lot. It was a very low key, pleasant experience. We went and had lunch across the street while they brought another vehicle from their other location at my request. There was never a point where I felt as though they were trying to take advantage or misrepresent anything. They gave me a very fair trade in value on my existing vehicle, which sealed the deal for me.Once back in Alexandria I took the vehicle to the local Lexus dealership for a full check out and service. The vehicle checked out with no issues at all.I really don't see me shopping for my next vehicle anywhere else. Thank you, Hampton McClellan and Hyman Brothers!

krisrich

14 de mar. de 2013

Steve Sommers is an absolute JOY to work with. I have purchased several vehicles from him and have been satisfied each time. He listens to my requests. Doesnt waste my time. And is very easy to deal with. I have recommended a couple of people who have also purchased from him. Additionally - everyone at the store on Broad Street is always pleasant. Everyone is helpful. It is obvious that they work as a team. I work in a sales leadership position and professionally speaking - the team at this store is top notch. Steve will continue to get my business as long as i can drive!

Allen Riddle

22 de ene. de 2013

My wife and I first discovered Hyman Bros during our Web search for a car. We found their site to be very informative and detailed. The pictures were high quality and included everything about the car we wanted to see. A call to the dealership gave us a personable informed and highly knowledgable salesman in Steve Sommers. Every question I asked, Steve answered confidently. When we stepped on the lot, we were immediately impresssed with the number of quality vehicles. The financing process was fairly quick. Their finance guy, also a Steve, was able to get us the best loan rate available! Saved us quite a bit of money in interest! During the financing process our new car was detailed and topped of with gas. I highly recommend Steve and Hyman Bros for your next car purchase. I will be checking with them when I am ready to buy my next car. Sincerely,Allen & Julie Riddle

Rockgolfer

2 de ene. de 2013

Overall experience was mixed at best. The vehicle that we purchased we loved, but the process was quite frustrating. We had our own financing and even with cash in hand their unwillingness to negotiate or budge made it painful. If it weren't for them having the exact vehicle we wanted I wouldn't have purchased from them. Their sales staff left a lot to be desired, in fact I was juggled between 3 people.

Cierravernee

17 de dic. de 2012

Very nice people. I really wanted the car that I purchased from them and they found a way for me to purchase it. I would say they went above and beyond. I am pleased. Everyone that I encountered were very nice. Thanks Cierra B

ddsbmw3

13 de dic. de 2012

Well it is now number 13 as to the vehicles I have purchased at this dealership. This dealer and it's employees continue to amaze me with their professionalism, knowledge,courtesy and pricing. As always my buying experience with Steve Sommers (sales) Haywood Hyman (principal) John Sensabaugh (finance) and Gardner Quaintance (GM)has been enjoyable and by far the best dealership in the city if you are looking for quality used cars added with the best buying experience in the Richmond area look no more. Once again keep up the excellent work Haywwod and the rest of the team I had mentioned above. Dennis & Barb Sobecki

dawgstar1

6 de nov. de 2012

I traveled 1900 miles to view and ultimately purchase a 30K vehicle. After the vehicle was delivered, I noticed that the owners manual was missing and was subsequently advised by Gardiner Quaintance "GQ" and Jim Systerman, that Hyman will not provide me with a 40.00 manual. Forget what you read about customer satisfaction, because I did not receive it.Update 11-7-12/ Huddy from the Hyman Bros Mazda Store stepped up to the plate and ordered me the owners manual. Still no response from GQ or Systerman. Go see Huddy for a car. He made it right.

justin.damico.522

25 de oct. de 2012

Very knowledgable and friendly staff. Great overall experience. No nonsense. I dealt with Ray who was very personable, timely, and knowledgable in regards to not only the car I was buying but also the vehicle I traded in. Would highly recommend the West Broad Hyman Brothers to anyone looking for a new vehicle, and plan on using their service department as well based on the experience I had personally.

DRBASSMAN

1 de oct. de 2012

A TOP-NOTCH, HIGH-CLASS OPERATION. TOP-QUALITY "CREAM PUFF" VEHICLES, SOLD BY A TEAM OF HONORABLE AND FRIENDLY FOLKS. LEX, GQ, HAYWOOD, JOHN, AND RALPH WORKED TOGETHER AS A VERY KNOWLEDGEABLE GROUP TO ANSWER ALL OF MY QUESTIONS AND TO MAKE MY CAR-BUYING EXPERIENCE A "NOT-SO-BAD" ONE (AS WE ALL KNOW - NO CAR-BUYING EXPERIENCE IS REALY "GOOD");I'VE BEEN BUYING CARS FOR 50 YEARS; THIS WAS ONE OF THE BEST CAR-BUYING EXPERIENCES I'VE EVER HAD.ALTHOUGH YOU WILL PAY MORE FOR AN AUTOMOBILE AT HYMAN BROTHERS, YOU WILL BE GETTING A BETTER QUALITY USED CAR THAN AT OTHER USED CARD DEALERS WHO SELL THAT SAME CAR. I HIGHLY RECOMMEND THIS DEALERSHIP. DR. R. J. POLISKY

vrg1dag

26 de sep. de 2012

Excellent customer loyalty. Steven is responsive to my needs and has a sense of urgency to overcome objections and barriers. Steven has excellent interpersonal skills, very easy to talk to and I trust him.

Jack Eley

24 de sep. de 2012

Steve Sommers was very friendly and knowledgable. He directed me to the cars that met the criteria I had given. I never got the feeling I was just a dollar sign to someone. I felt I was given a fair deal and was happy to drive away in a new SUV within a couple hours. They have an exceptional team on West Broad, from the salesmen to the finance dept. I will defiantly shop here again!

psilaw

14 de sep. de 2012

I live in Sherman Oaks, CA, and had great hesitation in buying an almost new Audi S5 from a dealer 3000 miles away and only based on photos. But the reviews for Hyman Bros. were so good I took the chance. They took the car to an Audi dealer for an inspection (it is still under warranty) and rotated the tires and gave it an alignment. The shipping was just as simple; the carrier dropped the car off at my house about a week later. In sum, I wish all businesses were as truthful, caring, meticulous to detail and sincere in pleasing their customers. So if you are from out of state but see something you like, you can be sure what you see is what you will get. I highly recommend Hyman Bros.

sdurtan

5 de sep. de 2012

I was totally satisfied with my car buying experience at Hyman Brothers. I found all personnel with whom I interacted to be conscientious, forthright, honest and pleasant. I would definitely recommended this organization and will return there the next time I am in the market to purchase a vehicle. Of note, is the fact that I live more than an hour from this dealership. The ease with which the sales transaction and all related follow-up was handled made that distance completely inconsequential.

Donnie McLamb

5 de sep. de 2012

Everyone was very helpful. From the start of meeting Mr. Little who showed us the F-150 truck, to the end in the finance dept with Mr.Sensibaugh. Mr. Sensibaugh was a big part in making the deal happen because he took the extra time in finding us a great finance rate which help us stay within our budget.Thank you all for the great experience and customer service.Donnie and Kim

truda.lee.3

4 de sep. de 2012

Ray was very friendly and personable to our family when we came to look for a car for my daughter to drive. He answered all of our questions about the car as well as giving us the pros and cons of other cars on the lot. What I really liked about our experience, since you can get a car anywhere, is the way he treated my daughter. This car buying experience was supposed to teach her about researching and buying a car on a certain budget and he treated her like a like the young "adult" that she is. It was a very good car buying experience. Thanks. Truda Lee

jrbvt03

18 de ago. de 2012

I have purchased three vehicles from Human Brothers Automobiles (2004, 2007 and 2012) and continue to be very impressed with their high quality selections, total customer service and competitive pricing. If you are looking for a great deal from a dealership who cares about their customers longterm, I encourage you to choose Hyman Brothers Automobiles.

cmiller3578

11 de ago. de 2012

After giving up on finding the perfect car in my area, I found the car I was looking for through Autotrader.com and have to admit I was a bit suspicious and wary of a 1987 Cadillac with only 15,000 miles for $7,900. On top of that, it was on the other side of the U.S. so I would have to have it shipped to Portland, Oregon (sight unseen - except for the extensive photos on the website). It seemed just too good to be true. However, after seeing that the dealership was well regarded with the Better Business Bureau I decided to give it a shot.I was amazed at how simple the procedure was. They overnight-ed the paperwork to me and included an overnight envelope for me to send it back. Jim assured me that everything would be okay with the shipping and such and it was. Within a few weeks the car arrived and it was every bit as impressive (more so, even) than I expected. I liked the no haggle price and feel the car was an excellent deal.Anyone looking for a used car (no matter where you live) should definitely check this place out.Thanks, Jim!

btsrcat

3 de ago. de 2012

We had the best experience at Hyman Bros. Everyone we encountered was outgoing and friendly. They worked with us ahead of time to secure financing to make the process easier when we were there. There was no pressure at all to buy or buy a more expensive car. There was also no pressure to upsale or get the extended warranty. They just provided the options and let us make up our own minds and were fine with whatever that decision was. All in all an A+ car buying experience.

kreilly74

26 de jun. de 2012

Pro - Friendly, professional sales agent and finance manager. low pressure sales, showed us all vehicles in our price range, did not try to upsell into more than we could afford.Con - financing process too long.

Aveug0tany

21 de jun. de 2012

Buying a car is oft a challenging pursuit both in time, money and effort. My experiences at Hyman Brothers Automobiles West Broad and specifically with Steve Sommers and Gardiner (GQ) Quaintance could not have been more relaxed, professional, efficient and productive. There is a lot to choose from in the car market-place today and it made such a refreshing change to have phone calls returned, find cars "as described", not being leapt upon as soon as one enters the car lot and a strong sense that your custom is appreciated, a strong willingness to find the car you need and an efficient pro-active approach to ensuring all is well both post sale as well throughout the process as a whole. Their ability to inexpensively, safely and efficiently ship vehicles throughout the US - was an incredible benefit. I strongly recommend Hyman Brothers Automobiles West Broad and that you seek out both Steve Sommers and 'GQ" for your next car purchase. Many thanks.

Florence7

20 de jun. de 2012

Purchasing my second hand car from Hyman Brothers was an extremely positive experience. Everyone I dealt with was attentive, knowledgeable, caring and kind from the sales department with Steve Summers to the Business office with GQ and even the delivery driver, I could not be more impressed !! Because I live out of state, a trusted friend found this car and together with Hyman Brothers worked with me so I felt comfortable purchasing it sight unseen. The car is in great condition for being 7 years old and only had 67,000 miles on it. I felt the price to be fair. Hyman Brothers worked with me to get the title cleared faster than typically normal so I could register my car. Once the car was received I had it checked out by my local auto shop and it was discovered that the radiator was leaking. Hyman Brothers payed for the repair in full. This meant a lot to me and I am most appreciative ! When purchasing the car, I knew that the car only had one set of keys. Hyman Brothers paid for the duplicate key so it was not an issue. I love my new, second hand car. It drives really well and I know I will have it for many years to come ! If I lived in VA, I know that I would have Hyman Brothers service my car as well. I highly recommend Hyman Brothers to purchase a car from. Thank you Hyman Brothers !! : )

schultzje

15 de jun. de 2012

My experience with Hyman Brothers Auto was outstanding in every way. They were very professional and very easy to work with. No gimmicks or behind closed doors here. One of the best things about the dealership and buying experience was the friendliness and warmth of the salesmen. Ray taught me how to drive a manual transmisson for the first time. Great teacher by the way. Also when I was driving the car and looking at it, I never felt any unwanted pressure about purchasing the car. The speed in which the financing aspect of purchase was amazing in my opinion. They located a great credit union in which I got the best possible APR for my credit score.All in all this is a great dealership with great people working there. I would strongly recommend anyone who wants to buy a car to come to this place.

10dall

8 de jun. de 2012

I recently purchased a 2006 BOSS Edition Mustang from Steve Sommers. I saw the vehicle when it was being prepared for the sales lot and asked Mr. Sommers to please contact me when the car was available for purchase. The day the vehicle hit the sales lot Steve called to let me know and soon after, I came in to test drive the car. When I arrived, the car was freshly washed, had a full tank of gas and was sitting in the front ready to drive.I love the car and Steve made the entire buying experience pleasurable. He was professional, patient and very personable. I plan to call Steve the next time I am in the market for a vehicle and plan to refer him to my friends and family.Sincerely,L. Kevin Tyndall

snizbatch

6 de jun. de 2012

My wife and I have been set on purchasing a Toyota Sienna for a while. She wanted a certain color, and a clean vehicle; I wanted certain features and a used vehicle with just under 30,000 miles. In our search online we found very few in the local area. When we expanded our search to the entire country, only two came up... one was at Hyman Brothers in Virginia. I noticed that they would ship anywhere in the USA for $250. This was a good option to have available. I'm a pilot and can fly for free so I decided seeing the vehicle before buying was a good idea. Ray offered to pick me up at the airport and bring me to the dealership. He was very pleasant. The car had two problems: Battery acid collecting around the battery seams, and very worn tires. The picture of the tires depicted on the internet was of the one tire that was better than the rest due to being replaced from a blow-out. I pointed this out and they offered me $125 per tire allowance and replaced the battery. I informed them that if those two things were taken care they had a deal. They located financing about %0.1 lower than my local bank, and when my bank told me they don't wire money, Ray drove me to a local bank that had Shared Branching with mine so I could acquire a cashier's check. Overall I had a very pleasant experience.

HunterUSMC

2 de jun. de 2012

I came here looking to sell me Jeep Liberty. I had been told by one of the dealerships that I was considering buying a car from that this place called Hyman Brothers was known for beating other dealerships' buying prices. I called them and spoke with Ray, and told him what I was interested in doing and what vehicle I was selling and he told me to come on by. When I first drove on to the lot I was immediately impressed with the portfolio of vehicles they carried- they were luxury and in pristine condition. That intimidated me at first because I thought maybe whoever I speak with might be the type to, you know, come off as haughty, but they were very approachable and friendly and helpful. Ray asked me why I was looking at selling my Liberty and what I was interested in getting instead and I told him a Hybrid sedan. He said alright and while my vehicle was getting inspected and test driven in order to appraise, he brought me to a 2010 Lexus Hybrid that they had. Ray gave me a very thorough but relaxed and comfortable run through of all of the car's components and features. I was extremely impressed. I hadn't even been considering a Lexus to begin with but this one met right off the bat alot of the conditions that I had set for any of the cars that I consider. And the comfort of sitting inside it.. Oh my gosh. I had never sat inside of a Lexus before but after having so and then test driving it, I know why many Lexus drivers are repeat buyers. Anywho, the Hyman Bros. dealership gave me the highest bid between 3 other dealerships and CarMax. They were extremely friendly, honest, and made me feel very relaxed in how everything went about. I'm highly impressed with their service and the higher standard that they set, not only for dealerships but for businesses in the Richmond area. They're a step up in class and service and it definitely shows.

buffys11

22 de may. de 2012

Purchased 2004 Corvette in January 2012. Vehicle was in absolutely immaculate condition. I have recommended Hyman Brothers to all of my friends for the best selection of used vehicles in the area and definitely plan on purchasing future vehicles from them. I can't say enough about the quality of the vehicles that they sale and the intregity of their staff. I get complements on my vehicle daily. Thanks for such a pleasant and worthwhile experience.

Jason matuschek

26 de abr. de 2012

Everything went smoothly and we ended up taking home the beautiful car that we came to get. I was very pleased with the low miles and the prestine condition our BMW was in. Also liked the amount of pictures on the Internet, it made my decision easier. Thanks a million Jason

MYWPAK

23 de abr. de 2012

The entire buying experience was great and far exceeded my expectations. I typically do not enjoy the process of buying a new car, but everyone was extremely friendly. Ray, my salesperson was very knowledgable about all aspects of my 2008 Saab. He made the entire experience pain free, quick and simple. The entire lot had extremely nice vehicles, and I knew that once I drove onto the lot and met Ray, that i was going to buy one of his cars. I would highly recommend Ray and Hyman Brothers as the place to buy a quality used car!!

Dennis and Barb Sobecki

20 de abr. de 2012

Well the 2008 Buick Lucerne Super makes number 8 at this dealership. If you're looking for a low mileage super clean automobile then Hyman Brothers is the only dealer you need to visit in Richmond. The customer service, knowledge, honesty and fair deals are second to none in Richmond. It's the reason that I don't even look or visit other dealers in the city. As always keep up the excellent work and thanks again to Haywood Hyman, Steve Sommers and John Sensibaugh.

VirginiaJOF

30 de mar. de 2012

I had an excellent experience at Hyman Bros. I spent multiple hours on the internet searching for a used 5-series BMW within 200 miles of my home. The best selection and prices were found at Hyman Bros. All of the cars I looked at were in mint condition and had low mileage. My salesman was TJ and he did a fantastic job - no pressure, very knowledgeable and friendly. I took my time, found the right car, a 528i, and ended up purchasing it. When I need another car, I will go back to Hyman. One suggestion - purchase the extended protection plan, I did the high end bumper to bumper. Its a good value if you consider what a single repair bill costs on the higher end cars.

Marc Saegaert

25 de mar. de 2012

After a lengthy search for a Porsche Boxster S, I drove from Connecticut to Richmond, Virginia, to look at a Boxster Hyman Bros. had in stock. Their ratings were positive online. This was a trip to a fourth state in my search. The car looked great and drove even better. As you likely know, Hyman Bros. is a 'no haggle' dealership, meaning what you see as the price is the price you'll pay if you want the car. Given the quality of the cars, and that they're fairly priced, I felt no need to argue the point. I purchased the car without a full inspection by an independent Porsche mechanic; that is a risk I wouldn't suggest others take. But with this dealer - not to worry. A Porsche guy here in CT, after a full and comprehensive inspection post-purchase, said I got myself a gem. It is next to perfect for a car that's a 2005. I needed to do nothing to it, except that it arrived with a crack in the windshield that the transport guy had noted at point of loading the car. Mr. Hyman actually contacted me to make arrangements for the replacement at no cost to me. The service throughout the buying process was exceptional. I had the car shipped for $250.00 (they'll ship anywhere for that price) AND the car arrived two (2) days after purchase! You can't count on that, but I was especially fortunate. So, in short, these folks are great, from the Business Manager, to their sales staff, to the co-owners. Based on my experience, I recommend the West Broad Hyman Bros. of Richmond without reservation. Note: they have an amazing selection of cars.

CHARLES DAVIS

25 de mar. de 2012

I JUST PURCHASE A 2005 LINCOLN NAVIGATOR AT YOUR DEALERSHIP. THE STAFF WAS FRIENDLY, JIM SYSTERMANN OUR SALESMAN WAS VERY NICE AND PROFESSIONAL. THE BUSINESS MANAGER SUNG HO-LEE MADE THE PURCHASING VERY SMOOTH I WOULD HIGHLY TELL OTHERS ABOUT THIS DEALERSHIP.

Anita Dawn

24 de mar. de 2012

They made the car buying experience easy. Great, clean, low mileage vehicles and a wonderful staff. Highly recommend if you want a hassle free experience and a great choice of vehicles!

Dennis and Barb Sobecki

29 de feb. de 2012

The 2008 Cadillac STS brings the total to #7 in a little over a year at this dealership. As i mentioned in all my previous reviews this dealership is second to none from the top of the ladder to the bottom. Professionalism = Excellent - Customer Service = excellent - Inventory knowkedge = excellent and of course after the sale = excellent. What more can I say. I've purchased many cars in my years and Hyman Brothers is by far the best car buying experience ever. Thank you Haywood Hyman, Steve Sommers and John Sensabaugh.

cweinsheimer

27 de feb. de 2012

Hampton McClellan made the purchase of my Lexus LS 460L a breeze. He was professional and courteous addressing all my questions and concerns, making my buying experience at Hyman Bros. a pleasure. I would recommend Hampton if you are looking for a quality used luxury vehicle.

boostd4

13 de feb. de 2012

I was an out of state buyer, and I was new to buying out of state. My original plan was to fly out and drive the car home.I found Hyman Bros via autotrader, and knew that the car was exactly what I wanted. I made a phone call to see what they were about, and to learn more about the delivery fee.To make this story short - I spoke with Jim who explained the entire process of buying out of state. I then worked with Ed on the finance (got me a killer deal!!) I bought the car that day on my terms, and had it delivered in my driveway in about ten days.The entire experience was perfect, everything happened as they told me it would and there were NO surprises. They made buying the car I wanted so EASY!!! And the car showed up just as it looked in the pictures, and I've loved it since.

Dennis and Barb Sobecki

2 de feb. de 2012

Well guys it's number six with the 2010 Camaro SS in a little over a year and still counting. This may sound repetitious but once again you guys knocked it out of the park with your continued excellent customer service, professionalism and great pricing not to mention the cleanest autos in the city. Anybody that reads this and wants an excellent used (not abused) car look no further than Hyman Brothers. As I mentioned in my previous testamonials, i don't ever look at any other dealers in the city when shopping for a used car because Hyman is my only stop shop. Once again keep up the excellent work Haywood, Steve and Ed.

Scottboyer1

31 de ene. de 2012

My dealins with Ray Patterson and the entire staff at Hyman Brothers was exceptional. Running a sales and service business myself, I pay attention to detail and what the experiance is like from start to finish. This event was top shelf all the way and anyone looking for a new or used auot should look to Hyman Brothers. Scott Boyer Bellwood PA

deckerhe

24 de ene. de 2012

I searched the internet and discovered the car of my choice on cars.com and was directed to Hyman Brothers and Sales Consultant Steven Sommers. Steve was very helpful, informative and patient as I considered my options and planned my purchase. Business Manager Ed Graves, and "GQ" who appraised my car, were very courteous and helpful as well. The staff was attentive to details and I appreciated the comfortable surroundings in which to do business. I certainly will recommend Hyman Brothers and be glad to refer prospects to Steve Sommers.

wgwillis

8 de ene. de 2012

The people at Hyman Brothers were all very friendly and helpful. Steven did a great job taking care of my wife and I. Buy this car was very stress free.

Flwrgirl

7 de ene. de 2012

Jim and Ed were friendly, curteous, and professional. I didn't feel pressured or coerced into anything. Also, both men were able to take the time to explain all of the details involved with our purchase. I appreciated the time and effort they put forth. Purchasing our car from Hyman Brothers was a wonderful experience. I would definitely reccomend it to anyone buying a car in the future.

dawsonjr

19 de dic. de 2011

I just purchased my first used vechicle from Hyman Bros. It was a wonderful experience to be served by true professionals that made me feel so comfortable. The vechicle is perfect including the low mileage. I found the vechicle online one night and received a call from Hampton the very next morning. The following day the truck was mine. Ed Graves is just a gem with his keen eye for the details that made me trully a satified buyer with no regrets. I would highly recommend this dealership.

dsobecki

15 de nov. de 2011

Well here we go again. I just purchased my 5th vehicle from Hyman Brothers this year and the experience has been second to none. This dealership is like family to my wife and I and would not consider looking elsewhere for a used vehicle. Everyone is very professional, knowledgeable and friendly (like family). I must say that working with Steve Sommers has been the most pleasureable experience in all my years of car buying.Ed Graves was my first experience with this Business Manager and consistent with this dealership very pleasant and professional with no hiccups. And of course Haywood Hyman who has always been fair, honest, friendly and professional in every inch of my buying experiences with him. Keep up the excellent work Haywood and the rest of the Hyman team.

Jimi4Mac

14 de nov. de 2011

Hyman Bros is a first rate auto dealer. They live up to what they say. They only have first class pre-owned vehicles. They are easy to work with and respect you as a person. They go out of their way to satisfy the customer.

dnt8yelsnw

10 de nov. de 2011

Great service, Very helpful with testing car and preping it for my purchase. cleaned up every item I saw before pickup. Allowed me to use the lobby to do a phone conference for my work.

jvanhorne

28 de oct. de 2011

My purchasing experience with Hyman Brothers was wonderful. This was my first time purchasing a vehicle via the Internet (sight unseen). Although this can be an unsettling proposition for many, Hyman Brothers makes it very easy. Their 3-day return policy gave me plenty of time to have my local independent shop look over the car. The BMW 528i purchased was exactly what I was looking for, delivered in like-new condition, and drives like a dream. Steve Sommers was extremely friendly, knowledgeable, and made the experience memorable. Great post sales support. I will definitely recommend Hyman Brothers!

jda3294

27 de sep. de 2011

My experience at Hyman Brothers Auto was excellent. I was pleased with the quality of the cars on the lot and the service I recieved from Ray and Haywood. I can honestly say that I won't be buying a car from anyone else again.

catova

25 de sep. de 2011

I moved from California and was in the market for a high end, used vehicle with low mileage. I was very pleased with the selection at Hyman Brothers. I also shopped at Carmax and found that their vehicles were not in nearly as good condition and did not have as low mileage as the Hyman Brothers selection. A clean car, almost new was very important to me and the cars at Carmax were simply not as nice. Not only that, but the prices at Hyman Brothers are very competitive. I did my research and their prices were right on. How refreshing is that! One more perk...they service all types of vehicles. Not all used car dealers can say that. It just made the buying decision that much easier and more comforting. Most importantly, Hyman Brothers has been family owned for over 65 years. They always remember their customers, you are treated like family there.I ended up buying a 2006 Saab 95, like new. I will never buy another car anywhere else.

janbmac

25 de sep. de 2011

Steve made my car buying experience very comfortable and hassle free. The appearance of the dealership and assortment of high end cars proved to me that your team are truly professionals. I told Steve to keep his eyes open for a GM Astro or Safari van for my work vehicle. When people see my Escalade , I will definetly refer them to Hyman Bros. I've looked for 3 months in Fredricksburg, Va. Beach, Raleigh, N.C. , Wilmington, N.C. etc and the cleanest and most fair price was you at Hyman Bros. You will see more of me. Sincerely, Jan B Makowski

Mary Sue Turnage

19 de sep. de 2011

Ray Patterson was the reason we bought our Mazda CX-9 from Hyman Bros. instead of CarMax. He is a good salesman that makes you feel comfortable looking at cars without the "hard sell" which we always walk away from. It is easier shopping at CarMax because of the large selection and ease of looking. It's time consuming and annoying when the salesperson has to go back to the office to exchange keys to show a second or third car. Ray's personality and knowledge overcame that negative. We just decided we wanted to buy our car from him and that brought us back to Hyman for serious looking and buying. We were impressed with everyone we met at Hyman Bros. It's been a pleasure.

ToGillian

8 de sep. de 2011

I would recommend this dealer to anyone who would be looking for a new car. For the first time I really liked my salesman, financing options and over all experiance. I would buy another vehicle from Hyman Bros again. And I love my new car!!

cgreenleaf

29 de ago. de 2011

I would buy another car from Hyman Brothers in a heart beat. The service was above any I have ever received while buying a car. Everyone from the receptionist to the sales people were friendly and willing to help. However they did not put any unwanted pressure on us. They did not go on the attack the second you walked on the lot and were willing to listen to our wants and needs and help us find something that suited both. Our sales person was kind, courteous and went out of his way to make sure we were happy and taken care of. The financing of the car was even painless. I would highly recommend Hyman Brothers to any of my friends or family in the area.

egs.smith

17 de ago. de 2011

Two months after purchasing a car from Hyman Brothers I decided it was not the car for me. Hyman Brothers was very patient and great to work with through the trade-in and purchase of a new vechicle. They worked with me to ensure my happiness through the whole process, twice!

dsobecki

6 de ago. de 2011

I just purchased a Cadillac CTS on August 4,2011 and this was my third vehicle i have purchased from this dealer. That sort of tells you something about the positive experience my wife and i have had at Hyman Brothers. From the owner (Haywood Hyman) sales (Steve Sommer) and finance (John Sensabaugh). I buy a lot of cars and if i get the kind of service i expect as from this dealer that's where my loyalty lies. This is the only deakership that I intend to visit. Keep up the excellent work Haywood and the rest of the Hyman team.Dennis and Barb SobeckiRichmond,VA

ashcam1

21 de jul. de 2011

My husband and I just purchased an escalade off of your lot. The entire staff was friendly and we couldnt believe the inventory to chose from. Very easy process. Will definately come back for future vehicles.Thanks Laura CampbellWaynesboro, VA

cdecapri

17 de jul. de 2011

I came in to see how much the dealer would give me for my used car and wanted to check out purchasing another used car. The salesman was very friendly (NOT PUSHY)and down-to-earth and I found a car that I really liked. Although I chose not to accept the offer on my car, I did purchase a car from them. I would recommend this dealership (and have) and I would consider them when/if puchasing another vehicle in the future.

mcmccue

15 de jul. de 2011

My dealer was very open with my options, and gave me great advice for my new car. He wasn't annoying, and let me take my time. I loved the unbias advice given. When actually purchasing the car, the financing was realistic and quick.

moparman0420

4 de jul. de 2011

Great people to work with for an out of state purchase! Friendly, knowlegeable sales team. They even came and picked me up from the airport right on time! Paperwork was done and ready to go when I arrived. I can see why these guys have remained in buisness since 1943! Great family dealership and experience for sure. Would most definitely do buisness with again for my next car.