BaldPreacher21

24 de oct. de 2016

Cassie worked through several paperwork issues, and reached out to me many times, both during, and after the sale.I had a minor warranty issue, and I have never seen a salesperson or dealership do such agile gymnastics to correct an issue.Truly an A+ experience.

Matthew Hall Lutz

23 de oct. de 2016

I loved that there was literally no hassling, or haggling. I told Cassie, and the finance manager, what I wanted to pay...and they made it happen. Cassie is sharp, and super good at her job!

Tina Bottomley, Franklin, NC

21 de oct. de 2016

I went in this week for a last minute oil change apt, met my new salesman Darion. Told himmy current life v. financial situation, told him that I loved my 2014 Tucson but could not continuethe lease. A few quick brainstorming sessions with the finance dept and a meeting of the minds compromise had me leaving just a few hours later with my new purchase 2017 Elantra. I feel totally safe in Hyundai vehicles, the warranties are beyond compare, and the people there really do work with you to make car buying a great experience. Thank you, Darion, for keeping me a happy, loyal customer!

David Wald

15 de oct. de 2016

This has to be my best dealership experience ever. I found the car that i wanted,called Cassie,made an offer,she said she would get with her sales manager,and call me back in a half hour,she called me back in about 20 minutes,with a great offer.I accepted,and we did all the paperwork very fast and efficiently.The entire process was at the most an hour and a half.If that doesn't put a smile on your face nothing will.Hats off to Cassie,very professional and efficient

srqpilot737

6 de oct. de 2016

Great place to buy a car!! I would definitely recommend people to go to Hyundai of Asheville as there first choice!! Very professional and work hard to get a deal done.

Ed Mascitelli

30 de sep. de 2016

My wife and I were not looking forward to shopping for a new car for all the obvious reasons, but Paul made us feel comfortable and not pressured at all. He knew every detail of the car we liked, and patiently took as much time as we needed to explain all the options and features. The Hyundai staff was very pleasant and helpful as well. We would recommend Hyundai of Asheville and Paul Wheelon to anyone thinking of buying a new car.

Hoosiers

29 de sep. de 2016

We were very pleased with our used car buying experience at Hyundai Asheville. We knew a specific car that we wanted, were from out of state, and had a price range we planned to stick to. Our salesman Teagen Conway and the dealership staff - including Ryan Nazionale - worked with us to meet our needs and it was a no pressure purchase which was important to us. I would recommend this dealer to others!

ruthandbill1950

27 de sep. de 2016

Everything was wonderful at Hyundai of Asheville. Teagen look great care of my wife and I. Got us in a great accent. Thanks again. We be back for service at the time and date Teagen set up for us.

rgreen20411

21 de sep. de 2016

Thank you so much again for helping me get a red accent! It meant the world how nice everyone was. Well be back and will refer everyone i can!

Ken

19 de sep. de 2016

I have purchased many new cars in my life time. Working with Darion Burgess on my latest vehicle was a absolute pleasure!!!! Very knowledgeable guy knows his business. I enjoy my new car and Darion has my future business.

meganlcishek

10 de sep. de 2016

I had an amazing experience for it being the first time buying a new car!! Jarren answered all my questions and all my needs. The wait was not long at all and I walked out with my very first new car!!!

gracie.bounds

10 de sep. de 2016

Paul wheelon gave us fast, friendly and affordable service! He listened and showed me what I wanted to see no problem. I was in and out very fast with a brand new car.

juliehowerth

8 de sep. de 2016

The sales and finance team are great. We enjoyed our shopping experience and appreciate setting up and providing a hitch and bike rack for the car.

billythill

7 de sep. de 2016

Best experience yet! Cassie really took the time to help understand what was important to us! The entire staff treated us like family we can't wait to come back and say hey during our service visits!

ejworden33

26 de ago. de 2016

Unlike other places we had been Kassie listened to our needs and made it her personal goal to get us into a car with a lower interest rate and something that wasn't falling apart for our family.

yankegal

26 de ago. de 2016

On our first visit we were mislead by a salesman, and left, we received a call back and were asked if we would return to give them another chance which we did, the second visit was much better, we were welcomed by an associate that went over things and was able to work with us.

Renee Nazionale

21 de ago. de 2016

Experience with buying my husband's car was so good I have decided to get my Toyota their service we had to purchase new tires recently had a great experience when it's time to buy a new car for me we will be buying from them

ReneeRadin

21 de ago. de 2016

We bought my husband car there. The entire service was amazing. I even go back to take care of my car.. When we replace our Toyota we will be here.

odonnellru120

11 de ago. de 2016

Thought that they were very professional, easy going,and fair. Me and my friend both bought cars there. I'll refer anyone that I know looking for a car.

ednarobinson1937

2 de ago. de 2016

Quick and east purchase. Nice staff, music is a little loud but over all a good experience for my last car I'll ever buy. Thank you

lindsey.hope

31 de jul. de 2016

Cassie was very helpful, polite, and consistent with finding exactly what I wanted. She made sure that I didn't leave with a car I wasn't satisfied with.

geniwaters54321

26 de jul. de 2016

Was a great and easy proccess. They went up and beyond and I feel like Jarren was a friend helping me out the whole time. I recommend them over anywhere else in Asheville

kelseysmama

25 de jul. de 2016

Darion, Heather, and Jose were so friendly and helpful with my 19 month old daughter, who was being extremely fussy almost every visit. Darion worked diligently to get us in a vehicle. I am beyond happy with the experience. Darion was a wonderful guy, extremely helpful and honest. Love our car we have now and happy we are in something safer. It took a lot of time and effort but we are happy with our purchase! Thank you all for being wonderful!

volapp

25 de jul. de 2016

Good people to work with. I had a really good experience. I love their showroom and the waiting area for service is outstanding. These are my kind of people.

switz888

21 de jul. de 2016

If you are in the market for a Hyundai then make the trip to Asheville and meet with the excellent staff there. They are completely professional and will get you in and out in no time. We drove an hour an a half and it was worth it!!

msneijna

15 de jul. de 2016

We had an excellent experience with Darion and the dealership. Our goal of replacing our car with a new one was accomplished within a reasonable timeframe and at a reasonable price.

revelation2016

14 de jul. de 2016

Overall, pleased with my purchase. Saleslady did a very good job and was very reasonable with me. Hyundai gave me a very good interest rate even though my credit was not the best.

nataliesmalls1

13 de jul. de 2016

Was just in for routine maintenance on my old hyundai, ended up buying the SUV right off the show room floor. From beginning to end, very professional. Would most definitely recommend the young man that helped me. We even took 3 test drives. He took his time and explained everything to me. He was also very knowledgeable about the car's we test drove. Thanks to the finance man, he explained everything, and answered all of my questions

anappi123451

13 de jul. de 2016

I got this car with my parents on my birthday. I met with Jarren who we told we didn't have much time as my parents where in from Jersey and we had a family reunion to set up. We don't like to haggle and go back and forth and never did we do that, they gave me a great deal because it was my birthday and I am happy as ever! I drive a lot and the car is perfect for gas mileage and still roomy enough to fit my massive luggage =p Thanks again Jarren and Hyundai of Asheville!

NICHOLAS.BARKER27

12 de jul. de 2016

Darion and Drew went the extra mile to help me get a nice car at an amazing value. They gave a lot great information mixed with great hospitality

aeronfoxcat

7 de jul. de 2016

Chris went out of his way to make sure everything was absolutely perfect- when I found out my insurance would end up being more than I expected, he hooked me up with another agency that was much cheaper. A new car and better insurance, for a price that I can afford- what's not to love?

Thartman

6 de jul. de 2016

Put me in the car I wanted with no credit. Great financing opportunities, great staff, and clean delarship. I was very impressed with how the Internet salesman Darion Burgess handled me from the get go, he found the exact car I was looking for and made it happen. I would recommend anyone to this dealership, and especially to the salesman Darion. Great opportunities with first time buyers loans, and good quality cars that will stick with you for the long haul.

slaglejoyce

5 de jul. de 2016

Darion is very professional, I would gladly recommend him to anyone, just love Hyundai of Asheville. When I need a new vehicle again, this is where I will come.

carolbusteed

5 de jul. de 2016

As I mentioned, this is the second car we have purchased. we have a santa fe and now we have a tuscon. love both autos

brad8955

30 de jun. de 2016

Great dealer. This is my 9th vehicle from them and we are a five Hyundai family. Going back for more soon. Love Ryan and Billy

hellokaylaaaa

29 de jun. de 2016

This dealership is wonderful. I cannot speak for the other employees, however, Chris Cwik and Ryan (finance) made it possible for me to purchase a new car, which I never dreamed possible. They worked with my budget and explained everything about my new car/warranties/services offered/lease terms in great detail. I am so thankful to have went to this dealership, because I left a happy lady.

melissa.smith1900

29 de jun. de 2016

I would like to thank Hyundai of Asheville for the experience they gave me. I will definitely be returning to buy a car in the future.

tduncan137

26 de jun. de 2016

Excellent sales lady the best experience buying a car I have ever had. Thank you Cassie you are truly the best ever.tysvvm for everything very happy customer.

jaynestewart321

26 de jun. de 2016

Hyundai of Asheville gave me the best buying experience I have ever received. I will definitely be returning when the time to purchase a new car rolls around.

l1011fa

25 de jun. de 2016

We had an excellent experience leasing our new Tucson. Kudos to Rick and the entire staff. Enjoying our new vehicle and we look forward to continuing our relationship with Asheville Hyundai.

jmichaelmac

23 de jun. de 2016

I live in South Florida and traveled all the way to Asheville North Carolina to purchase my Veloster Turbo Rally and couldn't be happier. My local dealers were horrible and this was especially evident when I arrived in Asheville. Thank you Darion in sales and Shannon in financing for making everything so quick and easy, and finally getting me the car I wanted...I love it!

jhnwray5

23 de jun. de 2016

Deeply appreciated the respectful / customer service nature of the sales/financial staff. Though I know the dealership is in the business to make a profit, I never sensed any condasendance or feeling to get me out of the way to move on to the next sale.

glenda_cox2003

17 de jun. de 2016

Dealership staff is helpful, friendly, accommodating and courteous. Despite my challenging financial situation, I was able to drive a new car home that same day.

ralphbecca

15 de jun. de 2016

Buying the Santa Fe was a very easy experience. Professional and not pushy!! Cassie was great to work with. She did not try to influence me to do something I didn't want to do. The gentleman that did our financing was FANTASTIC!

bulldog0

12 de jun. de 2016

I wanted to thank Cassie for her hard work during my car buying process. She was always available to assist me, and was a pleasure to work with!!!

plsteel

9 de jun. de 2016

We found our car using Sam's Club auto buying service. Darion responded quickly and professionally to our inquiry. At the dealership Jonathan was very helpful with the test drive and purchase of the car. We were able to purchase the vehicle easily and quickly.

wbellnc

8 de jun. de 2016

We have been so happy with '12 Elantra we wanted another. The '17 has all the safety features, comfort, and features we were looking for and we are very satisfied with it.

brooke.lane12

25 de may. de 2016

This was my first brand new car. I found exactly what I was looking for and with absolutely no trouble. They were so friendly and helped in every way they could.

mcsheliegha

22 de may. de 2016

The young man I worked with was professional and answered my questions and was courteous and the finance department were awesome. This is my third Hyundai

tha_123

12 de may. de 2016

I recently purchased a new Santa Fe and the customer service was great! Jonathan and the staff made this the easiest and most enjoyable vehicle purchasing experience ever. You can tell management sets the bar high for their employees and expects customers to have a great experience with their dealership. Fabulous group of folks at this dealership!

THA_123

12 de may. de 2016

I recently purchased a new Santa Fe and the customer service was great! Jonathan and the staff made this the easiest and most enjoyable vehicle purchasing experience ever. You can tell management sets the bar high for their employees and expects customers to have a great experience with their dealership. Fabulous group of folks at this dealership!

Camela D Williams

7 de may. de 2016

I was contacted by a sales representative asking me to stop by they had a great new program great rebates and could put me in the new car I want. After contemplating I decided to give it a shot and man do I wish I hadn't. As we walked in sitting down with the sales man he immediately started telling me what kind of car he would like to put me in and taking no consideration as to what my needs or wants were. As much discussion finally the man agreed to let us look at the Santa Fe that I wanted. Wrong color wrong interior and was very much over my price range. We spent an hour discussing price and payment, emphasizing that the price was several hundred more a month than we were willing to spend. We had made it clear exactly where we wanted to be and we're told it was impossible. My husband and I stepped out to make a phone call to another local dealership because they had the same car color and price we wanted for 4000 cheaper just to ask a few questions before we decided whether we wanted to continue business at Hyundai of Asheville or if we wanted to look more, when we were confronted by the sales man asking if I was calling another dealership said he would talk to them tell them there prices as he begins to raise his voice and become very confrontational. The sales man then walks away returns inside where my husband followed a few mins later to let them know we were leaving. My husband was then confronted by both the sales man and the financial service man who continued to raise there voice dictate everything they had previously told us, acting in an unprofessional and disrespectful way. The financial service man so rudely says to me that calling another dealership on his lot is like going out to dinner with my husband and calling my boyfriend. So I'd like to take this opportunity to say to the financial service man now when your husband is taking care of you at home you will have no need to search speak or date another man. Needless to say we did not purchase a car here and do not recommend this we to anyone. After my father n law purchasing 3 new vehicles and my sister n law purchasing a new vehicle we expected better service that we did not receive. I recommend not wasting your time at this place with such low class disrespectfull and unprofessional staff.

brittshank

4 de may. de 2016

The staff was super friendly and very accommodating to myself and my 17 month old son. They rocked ! I will definitely be doing my vehicle shopping there from here on out

kayla_childress_21

23 de abr. de 2016

Neal and Drew had a lot of patience with me as I made the decision to trade my jeep in for a new Hyundai. Thanks guys!

quesada1994

10 de abr. de 2016

"I would recommend Hyundai of Asheville to any one as a very professional an efficient dealer who really cares for its costumers.""Itgreat pleasure to deal with them"""

maeckardt

9 de abr. de 2016

Enjoyed the experience. And love my new car. Staff was very friendly and helpful. Let me drive a few and then let me see the Sonata Sport which I fell in love with.

woodfin2019

8 de abr. de 2016

UNLIKE HYUNDIA OF HENDERSONVILLE WHERE I HAD BEEN TO THE SAME DAY MUCH BETTER SALES SERVICE OFFERED A LOT MORE OPTIONS HAD A PROBLEM WIH A CAR FAX REPORT ON MY TRADE IN WHICH WAS COMPLETELY INCORRECT WERE ABLE TO WORK THROUGH THE PROBLEM UNLIKE THE OTHER DEALERSHIP I WOULD HAVE TO RATE THE STAFF AS EXCELLENT

froyce

6 de abr. de 2016

Very happy with the dealer experience. Staff and sales team were very knowledgeable and made the process of buying another Hyundai pleasant.. Would certainly recommend to al.

slimguy_34

6 de abr. de 2016

He was a good sale man explain car very he work he explains financial price great I would seen people to Who looking for car

lmelton_01

2 de abr. de 2016

This is our second new car purchase. The sales and especially the service staff are so friendly and helpful that my wife enjoys coming to the dealership for maintenance appointments.

meaganprice85

31 de mar. de 2016

Our recent experience with Hyundai of Asheville was nothing less than awesome. We worked with Chris, who was extremely thorough, and really wanted to make sure our needs were met. We worked with Shannon with financing, who explored every option for us. We also had our two year old with us while car shopping, both Chris and Shannon were very understanding with our two year old, and tried their best to involve him.

latonyak

17 de mar. de 2016

This is my second time buying a new car from the Hyundai dealership. They have made each one of my trips to purchase easy and I have walked away happy each time. They take the time to listen to what type of car you are looking for and help you to the best of their ability to find the perfect car. I will Most certainly be back in the future!

jammie1313

15 de mar. de 2016

Had a wonderful experience purchasing my beautiful new fully loaded Tucson at Hyundai of Asheville. Jonathan was patient and knew the answers to all our questions. He was a pleasure to buy a car from! We will be recommending him to family and friends! Be sure and ask for him!

saja6388

11 de mar. de 2016

I came away with a brand new HYUNDAI Sonata with only 31 miles. The detailed it, filled the gas tank, and took my picture for Facebook. I would send all of my co-workers and family to this dealership

karen9

4 de mar. de 2016

What a great sales team! I am very happy with my new Sonota, and it was a great experience. I LOVED your dealership. Fantastic team, and they made the entire deal easy to understand. If there was a problem, they found a solution - QUICKLY, and to my satisfaction. Thank you for helping me get a new car that I love.

ZUCKER.RJ

17 de feb. de 2016

Ordered my 2016 Tucson Limited Ultimate and got exactly what I wanted, no gimmicks no up selling, etc. Jonathan was excellent, patient, and knowledgeable about the vehicle. Took the time to answer all of our questions and concerns of a feature rich car, thoroughly. The buying experience was pleasant and fast yet thorough and not rushed.

MFRANKIEDVM

11 de feb. de 2016

Generally a positive experience. Had guy (not the person who I met with to sell the car) greet me at the door of my car, which I thought was a little weird.

AXELSON.LARRY

10 de feb. de 2016

the sales person was not pushy ,let me make my own decision.I had a great experience.I will recommend this dealership to my friends and family.

SJBJMEDICAL

5 de feb. de 2016

using cars.com was to help save money. This was overlooked by dealership. This was to save time during the search for a new car at the dealership.

ANGELAEHOWARD87

30 de ene. de 2016

Superseded our expectations. We are elated and super thankful for the staff at Hyundai of Asheville for all of their hard work and honesty. Best car buying experience ever.

AMANDALEIGH12092

28 de ene. de 2016

Awesome dealership! Best one I have dealed with. Darion was awesome at explaining everything and working with us to complete the purchase. He went above and beyond then I ever expected! Have been putting his name out there for people to come see him at Hyundai!

Shame on you!

27 de ene. de 2016

My wife wanted to buy a new car and wanted to go to the dealership by herself. Hyundai of Asheville. We had a trade in and she thought it would be fun to go negotiate by herself. They belittled her and brow beat her on the trade in. She came home so upset that I wish I had gone. "Car Guys" How do they sleep at night?

MOORERAY6

20 de ene. de 2016

We were very comfortable with the staff and the environment.I can honestly say we were in and out faster than I ever have in the past buying a vehicle.

CACY.RAMIREZ

19 de ene. de 2016

The best car buying experience! Chris is exactly what customers look for in a salesman. We very much appreciated his genuine character and will certainly send referrals your way! Thanks!

JHARDY1962

17 de ene. de 2016

Great place to buy a vehicle I will recommend hyundai of Asheville to any one looking to buy a new or used vehicle staff was great

BHAUSLEY

9 de ene. de 2016

Thank for helping me in choosing another vehicle that fits.this is my second sonata and I love it .you have a wonderful staff from offering to assist in whatever we needed. Thank you

TSTOOK7244

8 de ene. de 2016

If you are looking for an excellent deal on a new Hyundai, you may want to consider Hyundai of Asheville. They are a certified TruCar dealer in my area, and even beat the exceptional TruCar price. I highly recommend.

SHAUGHNESY.POSTELL

6 de ene. de 2016

Great service, great relationship, great customer servce. Left satisfied and will refer anyone looking for a new car. Very knowledgeable about the vehicle we purchased and we love out 2015 Santa fae

STEPHENSDONNA

1 de ene. de 2016

I was nervous and thought we would be there all day but the process was complete in a few hours. They found me the perfect car! Thanks!

PATEW828

26 de dic. de 2015

Outstanding Dealership! I would recommend this dealership to any one and I plan on coming here for other vehicles in the future as well. Thanks!

MALICIOUSME143

23 de dic. de 2015

The buying process for my new car want off quickly & without a hitch! Easiest car buying experience I've ever had, hassle free! Highly recommend Hyundai of Asheville!

TEASIALPULLEY

22 de dic. de 2015

I loved my visit with Hyundai I was able to leave with a brand new 2016 sonata The staff there was amazing and greeted me very respectful

STR8BGG

22 de dic. de 2015

We walked up and someone was right there to greet us. They took us right to where we needed to go. They worked with us and 2 hours later we drove off that day with our brand new car. It was a great experience , couldn't have asked for anything better. Thank you for everything

JOHNWHEATLY

21 de dic. de 2015

I had a great time at the dealership I am very happy with the deal and salesman he is a great sales man and I will be back

CARMENERILEY

18 de dic. de 2015

It was a great experience.I would recommend to anyone wanting to buy a car.All the workers worked hard to get me exactly what I was looking for and I drove away with my new car.

DOUGLASSWATTS4321

15 de dic. de 2015

I can not say enough good things about purchasing my car here. I will recommend Ben to everyone I know. I was blown away by the total experience!

Frustrated Customer

14 de dic. de 2015

We had such a terrible experience with buying a used car from Hyundai. They only had a few repairs to make on the car initially, and it took them 5 days longer than promised. When we actually went to pick up the car, it was mass confusion with no one knowing what was going on and long wait times again. As we were ready to pull out, the rearview mirror, that they had said they fixed, broke again. TERRIBLE!!Very disappointed and will choose a different dealer next time for sure.

FIREMANBILL3361

3 de dic. de 2015

We have bought 9 cars here and we have always had the best service. They always work with us and get our payments at the right spot. We will continue to do business with them as their customer service is outstanding.

SHEGARDNER

2 de dic. de 2015

This was the most pleasant buying experience we've ever had at any dealership. We will definitely work with Chris again and recommend Hyundai of Asheville.

NICHOLAS.BARKER27

2 de dic. de 2015

The staff was very helpful. Always trying to find the best deal for me. Being as though this was my first purchase from a dealerships learned a lot

DEIDRAHARRIS

1 de dic. de 2015

Hyundai employees are very professional and I really enjoyed there service. They made me feel good about the decision we made they will always be number one. Thanks!

davila2118

24 de nov. de 2015

I was really in need of a great car and Jose did everything in his power to get the right car for me.He was very friendly and answered all the question i asked him. I had a really good experience. I really like my new Ford Escape that Jose hook me up with and i just would like to say thank you Jose.

Mountain Dweller

17 de nov. de 2015

I needed a car to drive in the Ice and snow in the mountains, the salesman Jose was there immediately to explain the different types of all wheel drive, he was polite and patient, I had not intended to buy a car that day, however two hours later I walked out with my new Dodge journey.Thank you Jose

BILL.LUQUIRE

11 de nov. de 2015

Salesman and all involved were friendly and knowledgable about theit product. They were able to answer all questions . I was very well pleased with the price.

Car Buyer

3 de nov. de 2015

Love my new car. Chris was patient and thorough and great to work with! He made sure I knew how the car worked before I left.

DALLASMAN_JJMAN

3 de nov. de 2015

Very quick to help, work with, and deliver. Gave any info and went out of their way. I would use them again in a heart beat.

ANTHONYMSPD

1 de nov. de 2015

Hyundai of Asheville did a great job! This is my second purchase and hope to keep my business with them. If you are looking to buy Hyundai give them a try thanks

Bill Hill will lie to you

31 de oct. de 2015

Be careful if you buy a car from this dealership. Once the cell is made they will not help you with any problem that arises from your new vehicle purchase

WILLIAMS.DR.91

29 de oct. de 2015

I was hesitant about going to a dealership, as its on my list of least desirable places- next to the dentist, but hyundai of asheville was a pleasant surprise. Chris Cwik made me feel welcome and comfortable. I felt like more than a commission check. He showed me the cars that fit my wants, and even more so, my budget. I feel as is I got the best deal for my new Sonata. Ryan Nazionale explained all of the paperwork and options I had in a clear and pressure-free manner. This is by far the best experience I've ever had at a dealership. .. or dentist. I'll definitely recommend hyundai of asheville to anyone I meet.

PAYAMRAZAGHPOUR

28 de oct. de 2015

It was my first time to buy a car from Hyundai of Asheville , I got the car that I like it and customer service was great , sales man was very kind and helped us to find out what kind of car we can get and we are happy to have this 2015 sonata ...

TWANANESBITT2468

27 de oct. de 2015

I really felt at ease at the dealership. Ben was very knowledgeable and worked with me to get me the right vehicle with everything I needed. I would highly recommend Hyundai to everyone I know.

ERICWATTS2012

27 de oct. de 2015

I loved everything about this experience. I am so glad I got the car I wanted at the price I wanted. I will recommend this dealership to everyone I know!

terrikhat

21 de oct. de 2015

I bought my 2016 Hyundai Elantra a few weeks ago and I am very satisfied with the service I was given at the dealership. I worked with Darion Burgess who did his very best to make sure I was satisfied and he got me out and finished as soon as possible since I had originally just come for an oil change.

Ruth

15 de oct. de 2015

I had the pleasure of buying a van from Darion over Labor Day Weekend! Darion responded to my phone calls within hours and was very helpful with whatever question I had for him. He knew that I was on a time constraint and moved the purchase along quickly. When I had not yet received my Title when my 30 day tag expired, Darion investigated the whereabouts of my paperwork. Within a day, my paperwork was overnighted to my local Title Bureau. I almost wish I needed another car just so Darion could be my representative!

Ruth

15 de oct. de 2015

I had the pleasure of buying a van from Darion over Labor Day Weekend! Darion responded to my phone calls within hours and was very helpful with whatever question I had for him. He knew that I was on a time constraint and moved the purchase along quickly. When I had not yet received my Title when my 30 day tag expired, Darion investigated the whereabouts of my paperwork. Within a day, my paperwork was overnighted to my local Title Bureau. I almost wish I needed another car just so Darion could be my representative!

cwo02acr

12 de oct. de 2015

This is the second vehicle I have purchased from Hyundai Asheville and the young man that help me this time Darion was an extremely nice young man a real go-getter worked very hard for me and I purchased a Santa Fe ultimate package and he really worked hard and got me everything I ask for at a price that I was more than happy with and has been there ever cents with any problems I've had and provided me the most excellent service I have to say I've never been more happy with the vehicle I absolutely adore this SUV I wouldn't trade it for the world and if I do trade which I'm sure I probably will because I enjoy trading vehicles I will definitely go back to this dealership and to Darion because he absolutely provide me the best service of any of the dealerships up traded with in the past 10 years which has been several dealerships I'm a disabled veteran and I do not put very many miles on the car so I expect good trade-in value for my car and also expect good discounts and good quality and to be treated right as a veteran and I got everything I asked for and more and proper respect from Darion Who also served his country and is a veteran which means as much or more to me than anything so thank you sir for serving your country and thank you for being such a good friend and sales person

Hot1019A

12 de oct. de 2015

I found the perfect car at the right price for my budget. Darion was knowledgeable and able to answer any questions that we had. I will definitely send my friends here.

geosguy

10 de oct. de 2015

We have purchased 2 new vehicles from Hyundai of Asheville, and they will be our only dealer in the future (2011 Sonata, 2014 Elantra GT Sport). We dealt with Billy Hill with the Sonata and it's no wonder he is Sales General Manager now! Mary Ann Leavins is a real charm! She helped us pick out our Elantra, and she doesn't "sell" you a vehicle, she helps you BUY one!!! Shannon Hudson and Will Kuhn are the best at what they do. It will be very difficult to find a better vehivle for the price or a better dealer anywhere!

GARY.SUTTLES

10 de oct. de 2015

It was a pleasure working with Robert and Ryan and I would certainly recommend them to anyone shopping for a new Hyundai or car. Robert's follow up after the sale was excellent.

JOHN_LANCE

5 de oct. de 2015

Very friendly staff, very smooth and hassle-free process. Would definitely come back to buy another car here in the future. Chris and Ryan did a great job explaining everything, it was a very enjoyable afternoon.

WOWHORDECF

3 de oct. de 2015

the car i got at the end was what we wanted it just took to many times to visit and felt more like a war than buying a car. service department has trouble communicating and seems to take there time. the sale people seem very nice if they stay on track and stay away from there management. hyundai seems like a good brand this is my third car i have got from them but makes me not wanna try for a fourth unless things change. finance department seems to be there best part and nicest

DHAILE0

30 de sep. de 2015

Everyone at the dealership was great to work with and I continue to receive emails to make sure everything is going great and I appreciate the special care they have given.

CODYLEDFORD

30 de sep. de 2015

Pretty much an average dealership. Didn't go over all the details of leasing very well. Once we got the car, we realized that the inside of the doors were filthy...but nothing damaging or nothing we couldn't fix. When buying a new car, you would want it clean though.

INMANSCDAD

29 de sep. de 2015

Robert Braswell and the staff delivered what two local dealers in South Carolina could not deliver. They went to great lengths to get my wife's new Tucson from Indiana so she could have the color and option package that she wanted. They kept us updated through the process without being pushy. The paperwork was pre-prepared and took 15 minutes to sign and deliver. Worth driving an hour to purchase from them. Will definitely recommend Robert and Hyundai of Asheville.

KHWB36

23 de sep. de 2015

she is a very Costumer friendly person and knows her business very well. I deal with her any time again!--I also like how clean your facility is.

TruckerDave45

20 de sep. de 2015

Saw Darion Burgess on Facebook and was following him and saw he might could help me out so called him and within no time it seemed he had me a deal..I'm traveling from California and will in the future if more purchases.r needed ...very courteous and professional ..thank him and the crew he works with for all the help..

KUMCINTYRE

16 de sep. de 2015

Jonathan Gonzalez is awesome! Go see him! He's really friendly and low pressure. He is well educated about the cars and is good about matching you with the right one.

RD24BAMA

11 de sep. de 2015

it was a good experience will recommend this dealership and Darion.every one was very friendly.after i bought my car other salesman came around and shock our hand

GBARNES1220

11 de sep. de 2015

I will recommend this dealership to everyone. Mary Ann Leavins was very professional in the total purchasing experience. I have purchased 2 vehicles from this dealership and have had 2 great experiences.

JCONNELL66

10 de sep. de 2015

I left very happy and that's what I wanted!!! Called ahead,asked for numerous options on a 2015 Tucson. They had what I asked for ready when I arrived.

REGINACURTIS

8 de sep. de 2015

We came into the HYUNDAI OF ASHEVILLE with no to low expectations. Figuring we would probably come out with a used car if lucky or some information on what to do to be able to even trade our SUV in. Unfortunately our SUV had been causing enough problems like loosing power in the engine to just about conking out intraffic almost causing accidents a few times. When my wife told Robert Braswellwhat was going on, he never sounded like a salesman but someone who was moreconcerned at getting us out of the SUV and into something safer. He did just that and between him, the owner, and Ryan Nazionale we were put into a brand new car with payments comparable to the ones we still had on the SUV and no longer had to worry about the problems with our previous vehicle. I have never been treated like someone cared at a dealership before, and not only do I recommend others check them out, but we will be doing so again in the future.

MALFONSO5732

30 de ago. de 2015

Everyone was awesome! They all tried their best to help! They work with you and show no sigh of Rudeness. They are amazing! I would definitely go back!

niki1

29 de ago. de 2015

Ben Sager sold me my car, please see previous comments, on previous page..Ben was awesome, respectful, professional, polite, convincing, a great sales man. The very BEST. Thank you Ben!

BROOKEDBRIDGES

29 de ago. de 2015

The amazing group of employees that assisted me in purchasing a new Tucson were kind, funny, friendly, and incredibly helpful. I don't think I would be able to have another experience as smooth as this one was with any other dealership. So grateful for how hard they were willing to work to make it possible for me to get this car.

MABRYDNAX2

27 de ago. de 2015

Great service! ! Excellent dealership. Will refer others and purchase here again! Mary Ann was wonderful to work with. This is our second vehicle purchase with her and both were excellent!

RICARDOSROD

25 de ago. de 2015

Never in all my years has a dealership experience been so stress-free. The staff is genuinely gracious, hospitable, and patiently take the time to be thorough in answering questions and concerns. Simply a surprisingly wonderful experience.

MHART0

24 de ago. de 2015

Mary Ann is a good sales representative. My brother was able to buy a top of the line 2016 Sante Fe at another Hyundai dealership for less than my purchase of a 2015 mid line Tuscon.

BKBZDAD

23 de ago. de 2015

...worked with me to get me what I needed. A previous dealership wouldn't. Hyundai of Asheville wanted to sell a vehicle. And they did so without robbing me or getting me into a vehicle that wasn't of quality.

JESSICA.ZBYLUT

11 de ago. de 2015

Chris was very helpful and great to work with. He is an asset to your team.Thank you for all of your help Chris we are very happy with our vehicle.

JORDYNNCOND

11 de ago. de 2015

I never thought I would drive a Hyundai in my whole life! When I was looking for a new car, I went to skyland ford and jeep Chevrolet. I left both dealerships unhappy and empty handed, I felt like they were not being honest and that they were not helping me find a car that fit my needs/wants, they just wanted to make a sale. I came to Hyundai and told Drew exactly what I was looking for and he came to me with the best car I had driven all week! I never felt pressured or stalked when making my decision but I know I made the best one!

CUTHBERTSONL8

10 de ago. de 2015

I have had two new cars in the last three years. They both were Hyundai and bought at the same dealership. The right place to buy!

MARNISTOCK

5 de ago. de 2015

This dealership provided a friendly and professional atmosphere. I am more than satisfied with my new vehicle as well as the customer serivce I recieved, and the overall experience at this dealership.

DARLINGJJ

4 de ago. de 2015

These folks really want to help you find the right car for the right price! Everyone made me feel welcome, from the service and detail department to other sales personnel. Would definately recommend. Worth the drive from Tennessee!

LISA.PAGEL

4 de ago. de 2015

Very pleased with my experience. Everyone was wonderful to work with and explained everything that my vehicle was equiped with. I am enjoying my car!!

ANNOCAKE

2 de ago. de 2015

Chris Cwik is a very knowledgeable and professional salesman. He made sure I had all the info about my car and answered all my questions. I am very pleased.

CHETDAMRON

31 de jul. de 2015

Everything is great! This last part of the survey was confusing but except for this glitch, we had a very good experience purchasing our new Hyundai. Chris Cwik was a great man to work with and a thorough salesman, he made us feel genuinely cared for. Thank you for your services.

TAYHIGDON

26 de jul. de 2015

The sales staff and management were very friendly and up front about everything. They listened to my needs and were very accommodating and understanding of my tight budget. I appreciated that i never felt like i was being scammed or lied to like the vibes that other car dealerships can give off. They follow up with me and try to be as timely as possible always. Thanks again Hyundai of Asheville :) -Taylor

ALEXSCOLARO

23 de jul. de 2015

Best salesman I've ever worked with. Would recommend this dealership to all my friends and family. Robert is an honest and very fair salesman. I hope the service dept is just as good. I look forward to the future cars I purchase ..

MJKOOLES

22 de jul. de 2015

Everything went well. My husband brought me by to look at what was available. I did not realize that he wanted to buy a car that day.

cwo02acr

22 de jul. de 2015

Second time I purchased a vehicle from this dealershipand I was not disappointed this time once again it was as pleasant as the first time there's a great crew they're good people

MEREDBRY

21 de jul. de 2015

Great experience . Chris is wonderful. Will recommend to everyone who is searching for a New car The service is great, the cars are reliable and stylish and I will definitely be back for My next car!

CHRISTOPHERDULA69

21 de jul. de 2015

MaryAnn and Ryan provided us many options to reduce my wife's car payment. She was laid off in June. They both worked with us to provide us a new car with a lower payment. We are very grateful for their kindness and help to make our situation better.

HappyNAsheville

17 de jul. de 2015

This is my fourth Hyundai I have purchased, and I can say this is by far the best dealership I have had the pleasure of doing business with. I say pleasure, because of the friendliness and absolute fairness they treated my granddaughter and I. They went above and beyond what I expected from a dealership. We drove away with a brand new 2016 Santa Fe Sport and feeling like part of the Hyundai of Asheville family. Thank you you all for the experience.

BLAPPING13

16 de jul. de 2015

I would strongly recommend that anyone who is need of a car to go and visit Chris Cwik's team at Hyundai of Asheville. Wow! You will not leave disappointed nor cheated!

SPEGG69

14 de jul. de 2015

They have everything you need in cars & service. HYUNDAI beats all other dealers in the area with the best car for the money and style.

Carfella333

13 de jul. de 2015

Bought a sonata for my gf. A 2011. Withing 2 months the battery died and had to replace a starter. Battery died in the middle.of the night at the beach. Had it towed back to rental house. Not day called hyundai of asheville. They said they would reimburse me for the battery when I got back as it was literally just days after the purchase. They refused to when I got back. The manager who i beleieve is an owner got upset because i called him out on his poor business intellect a d customer service. Had some noises coming from the motor and ac. Dropped it off. They couldn't figure out the problem so they told me it was fine. Asked to talk to manager but he was still pouting over the last conversation we had and wouldn't come out because he knew I wasn't dumb enough to buy into his bs. Took it to another hyundai dealership and they figured it out almost immediately. These guys are incompetent and far from honest. The Manger thinks he is pretty special bit I think it's because his dad is the owner. Just bought two new cars. One for me and one for work. Went to Jim barkley and they were absolutely amazing to work with

Vickey Monrean

12 de jul. de 2015

Dru worked very hard and Kevin very hard as well. Dru was going to talk to my Mom yesterday. What he doesn't know to day is I'm chomping for an orange velocitar or have my eye on that blue car in the rear of the dealership. See Dru it's always a mystery.

CC4TOTS

8 de jul. de 2015

our salesman explained everything to us in a clear manner which was easy to understand. He was friendly and his knowledge about the company was great.

KKIRK0898

28 de jun. de 2015

We had a great experience. We enjoyed our salesman and believe he was an honest man who cared about what our family needed and was looking for in a auto purchase.

DONNA60FRAZIER

23 de jun. de 2015

Happy with the salesman for a new guy he did well he knew about the car and new what type I was needing for the winter time

JENNLOCH420

19 de jun. de 2015

Sales rep. Robert was very helpful with helping us trade our 2012 sonata for a new 2015 sonata sport. I recommend that if you plan to purchase from Hyundai of asheville, deal with Robert because he's not a pushy salesman. :)

JESSIEBUG12

16 de jun. de 2015

no contact after sale even tho requestedcalled several times to dealer and sales person and no response from either one very disappointed with after sale contact

TREYSLAGLE

3 de jun. de 2015

This was our first Hyundai. Worked with Jonathan, super nice salesman. If you go here I would ask for him. Overall great experience. He worked the deal with Billy who was great. And Ryan treated us very well in finance.

SHAWN.WEBB0803

2 de jun. de 2015

great experience they did everything they could to get us a new car. Great people. Great service great car. Clean helpful quick easy nice wonderful

ANGELA.HIPPS

1 de jun. de 2015

Was out shopping, getting ready for a new job and my car started to overheat. Had been thinking of trading for awhile and was very interested in the Hyundai Veloster. I decided to go see them in person. Darion came out to greet me was very friendly and professional. I test drove the car and ended up buying it that day! Love my new car and Darion was the best salesman ever! Great experience!

TDAAHUGH

28 de may. de 2015

Thank you for the overall experience. We love the look of the new car, it performs well and is spacious for the size. Great mileage.

SKIBURG

28 de may. de 2015

Coming from someone who just wants a dependable car at a good deal I was extremely satisfied with my treatment. Good people and good cars.

CCANIMAL

26 de may. de 2015

Our salesperson Jonathan Gonzales was friendly, helpful, and worked hard to find the exact car and color with the options that I wanted. It was a great experience and as the car basically sold itself I was still impressed with this particular dealership and its staff. No gimics.

BOBALLEN83

21 de may. de 2015

Since I am an old man and not technically inclined, I feel that the sales person should have spent more time explaining the intricacies of the vehicle and how to operate the various systems. He also should have made use of the manual to explain. At first I couldn't find the manual but eventually found it in a dark corner of the trunk the next day at home. Frankly, if I had realized the absence of a cd player, I would not have purchased the vehicle as I already miss playing my music.

Dakota

4 de mar. de 2015

My visit was exceptional. The service was at a higher standard than normal. Darion was truly exceptional, answered all questions I had. ^_^ Great Work!

Shrewd Dude

15 de feb. de 2015

Ask for the invoice. They will give you the runaround, and then give you THEIR own fabricated invoice, not the one that reflects how much it cost them to purchase the vehicle from Hyundai. Do your homework before overpaying.

ESIESE

7 de feb. de 2015

I never expected such a pleasant car-buying experience. I set up an appointment online to look at Elantras and could not have chosen a better rep than Krystal. We had a great honest sit-down conversation where she was able to determine my needs and wants in a car and my budget. I felt like I could tell her anything, no pressure or sense that she was going to push me into something I didn't want or couldn't afford. Based on this conversation she picked out the perfect car for me, had a great test drive, and she was able to answer my questions and explain everything in words that made perfect sense to me, no spec-heavy tech talk. In the end I got a fantastic lease deal on a 2015 Elantra that fit perfectly in the budget I gave Krystal. I felt like Krystal had my back the entire time, was completely honest with me, and went above and beyond by surpassing my best expectations. I feel like I leased a car from a most trustworthy friend. As long as I have a rep like Krystal, Hyundai of Asheville has my family's business for life.

teresa

5 de feb. de 2015

Buying a vehicle at Hyundai of Asheville was the best experience I have ever had., One of the best sells woman ever.Krystal is the best she worked 2 days on getting me a vehicle. I cant remember everyone that helped her but they were several sales people that helped. These sales people make you feel welcome and like you are family I felt right at home and very comfortaable. They are the best. I very very highly recommend anyone with good or bad credit to go here because they go above and beyond to get you a vehicle. I also would recommend Krystal Rankin she is great!!!!

Carla M

31 de ene. de 2015

I started my search for a Certified Preowned Vehicle online. I inquired about several vehicles and Nick Dimitris answered my inquiries very promptly and professionally. I met up with Nick at the dealership. He was very polite and knowledgeable. He patiently listened to my wants and needs and answered all my questions. He showed me several options that met my needs and worked very hard to come up with a solution on a vehicle that met my needs and my budget. Nick was very personable and it was a true joy to work with him. I would highly recommend Nick Dimitris and the Hyundai of Asheville dealership. Carla M.

jlsdw828

31 de ene. de 2015

I went in today to see what my options were for a possible trade. Even though I did not end up purchasing a car, I had a great experience. Nick, listened and show me my options. He also respected my decision to wait. Would definitely recommend.

a14genesis

31 de ene. de 2015

I had a great sales person did everything possible to make my dream car become reality. I would recommend nick to anyone on there visit to Asheville Hyundai

Mbfpguru

31 de ene. de 2015

Nick Dimetris took great care of us and was honest. Sold is us two cars , both were the ones we wanted and the buying experience was painless unlike where I bought my prior vehicles

KarenBrian

31 de ene. de 2015

Nick did a nice job and was very professional. Will was also helpful answering questions and making sure the used car that we purchased was in good condition.

John

31 de ene. de 2015

Nick was very professional and thorough. He answered my questions in detail and from the very beginning of our meeting, he concentrated on learning my desires and then matched them with a vehicle that I would be satisfied with. He was very prompt in meeting me at our prearranged time and overall presented information without any high pressure. After I actually take possession of my new car, I may have additional comments.

Mbollinger25

31 de ene. de 2015

I would like to say this dealerships service team is second to none. They are extremely friendly, professional and go out of their way to make your experience the very best. I would like to say Will and his partner, I believe Casey, are awesome and I would highly recommend this dealership as a result of my experience with them.

Carla

30 de ene. de 2015

I started my search for a Certified Preowned Vehicle online. I inquired about several vehicles and Nick Dimitris answered my inquiries very promptly and professionally. I met up with Nick at the dealership. He was very polite and knowledgeable. He patiently listened to my wants and needs and answered all my questions. He showed me several options that met my needs and worked very hard to come up with a solution on a vehicle that met my needs and my budget. Nick was very personable and it was a true joy to work with him. I would highly recommend Nick Dimitris and the Hyundai of Asheville dealership.Carla M.

Mimi

30 de ene. de 2015

Had my 2013 Santa fe serviced here. I was very happy with the quality of the service. The service technicians were friendly and knowledgeable. I was happy with the over all experience with this service.

Diane

30 de ene. de 2015

We owned a 2009 Santa Fe LTD and went in for routine maintenance. Even though we were extremely happy with the car, the thought to trade at this time had been on our minds. I noticed a very professional and caring salesman (Nick Dimitris) while we waited for service and approached him to discuss purchasing a new Santa Fe. That turned out to be the best move we made. We discussed our thoughts and needs with him and he immediately began to find us a solution. Even though our process turned out to be a very complex one, he never lost sight of our needs. It was truly a joy to work with him and would recommend him highly.

Alice S.

30 de ene. de 2015

From the first minute that we pulled onto the lot, and got out of our car, we were met with a very polite greeting from a salesman, Nick Dimitris, who turned out to be a jewel. He was totally professional, knowledgeable, and so very patient with all the questions that my husband and I asked about any vehicle on the lot. We informed him of what we were looking for and he helped us to pinpoint the correct vehicle for us. We were very comfortable with the whole negotiation process, and he was so patient and understanding when we decided to "sleep on it". When we called him back the next day to finalize an agreeable price, he took care of everything and had the papers ready to sign soon after our arrival at the dealership. I was impressed with how personable he was and actually the whole dealership, from beginning to end. I would definitely recommend him and the dealership to anyone that's in the market for another vehicle, new or used. Alice S.

ed

30 de ene. de 2015

Nick Dimitris was the most creative and passionate salesman I've had the pleasure of working with. He provided everything I was seeking in a more than complex situation. The entire team from service on has been uniquely kind, considerate and cooperative with a sense of humor no less.RegardsEd

Mulligan

30 de ene. de 2015

We looked at this car online and it was as Nick told us when we talked over the phone. He sent us additional pictures to be certain it was in great condition before we made the 2.5 hr drive to Asheville. We are looking at a very similar car that was closer to us, but Nick worked hard to get us the deal that made it worth our while to make the longer trip. When we arrived, the financial details that we discussed on the phone were as expected - no surprises thank goodness. My daughter was pleased with the car we purchased from Hyundai of Asheville, and we had a very painless experience purchasing this car.

juliaholt91

29 de ene. de 2015

Will and Kasey have excellent customer service and always make sure that my car is in the best condition! They are both so knowledgeable and have helped me make the right decision when coming in to get my car serviced. Not only are they knowledgeable, but they both are very personable and make their customers feel at ease.

Victor

28 de ene. de 2015

I had two experiences on two purchases and both these employees were awesome. They were patient and extremely knowledgeable. Thank you for a great experience.

elron hubbs

28 de ene. de 2015

I had something very specific (and apparently hard to find) in mind for my used car purchase: hatchback, stick shift, low miles, financing limits... and I ended up with a basically brand new car in my price range from Hyundai of Asheville thanks to Nick Dimitris. I love my little Elantra GT Hatchback. She's like a classy spaceshift that's fun to drive. Mileage so-so thus far. Amazing service and impeccable fashion have combined in Mr. Dimitris to make car purchasing fun rather than terrifying. In an overbearing world of "salesmen", his gentle tone is a definite bonus. Thanks for your help Nick; I'll be recommending you and Hyundai of Asheville in future! I can't rate the quality of work yet, as my "used" car hasn't needed any service.

taranford25

28 de ene. de 2015

I went in looking for an AWD car and wanted to trade my small car! Nick Contacted me right away and help find my daughter and I the perfect car for us! He was such a great help and very professional!! I would definitely recommend nick at Hyundai for my friends next car!!! Thank you very much!!! Tara

amberah15

28 de ene. de 2015

We enjoy having our car serviced at Hyundai of Asheville. Will and Kasey make it an easy and pleasant experience and always take great care of us.

Victor

28 de ene. de 2015

I had two experiences on two purchases and both these employees were awesome. They were patient and extremely knowledgeable. Thank you for a great experience.

kristen3310

28 de ene. de 2015

I always enjoy getting my caR serviced heRe. Will and Kasey are very attentive and pleasant to work with. I definitely recommend hyundai of Asheville to anyone!

Brian

28 de ene. de 2015

Really appreciate the helpfulness and low key approach to the sales process. It's been awhile since I purchased and so I was appreciate of Nick's no pressure style. Thanks!

Ellen

28 de ene. de 2015

My experience with Hyundai of Asheville was awesome! It all began with an advertisement I received in the mail. Knowing that we needed a second vehicle (we have an SUV), I needed something that I could run errands and do other things that required vehicle transportation; I called and made an appointment. Krystal Rankin was the sales representative that sat down with me. I told her my needs. She showed me several used vehicles (which was what I wanted), When she brought out the Nissan Versa hatchback, I loved it! It's just right for me, my husband can ride in it comfortably (which was important to me)! I thank Krystal for her professionalism, patience and attention to what I needed!Thank you Hyundai of Asheville and Krystal Rankin!

Hyundai Mom

28 de ene. de 2015

I took my car in to be serviced and was greeted by a friendly courteous young man! He promised quick service and explained exactly what they would do and that is exactly what happened. I love that i get exactly what i expected, knowing if anything else were to go wrong, they would explain the process before starting. I love my Hyundai of Asheville Service team! They ROCK!!! Why would you go anywhere else?!

elron

28 de ene. de 2015

Nick found exactly what I was looking for! I had something very specific (and apparently hard to find) in mind for my used car purchase: hatchback, stick shift, low miles, financing limits... and I ended up with a basically brand new car in my price range. Amazing service and impeccable fashion have combined in Mr. Dimitris to make car purchasing fun rather than terrifying. In an overbearing world of "salesmen", his gentle tone is a definite bonus. Thanks for your help Nick; I'll be recommending you and Hyundai of Asheville in future! I can't rate the quality of work yet, as my "used" car hasn't needed any service.

sherri7755

28 de ene. de 2015

I had the best experience dealing with my sales person Nick Dimitris. He was always very helpful and took care of all of my needs. The dealership was also very helpful and took care of all my needs. Both my salesperson and dealership were kind,friendly and went out of their way. I give 5's all the way to both of them. Good Job!! Sherri Schwartz

Jay

27 de ene. de 2015

Bought my new car there and have taken it back for an oil change and then a problem they corrected. Great service, friendly people and my car was fixed in much less time than first expected!

pkjackson

27 de ene. de 2015

Kasey did a wonderful job and taking care of my problem in a timely manner.He kept me informed and updated throughout the process.Many Thanks Kasey!

Maburleson

26 de ene. de 2015

I have been working with Nick for just a few days. Worked very hard to get the car in my price range. I have already started telling people to come and see him! GREAT GUY!!! And Robert Braswell is a great at his job also! Great teamwork!! Nick I will buy from you again!

drewfit

25 de ene. de 2015

It took a few days of back and forth to agree on a selling price but in the end I feel like we got a great used car at an exceptional price. The staff we all extremely polite and friendly and the paper work at the end was efficiently prepared.

xxxxxx

24 de ene. de 2015

Service rep was very knowledgable and helpful. He also kept me posted on the progress. Well satisfied with service experience. I will be coming back to this dealership for service in the future.

BenSMoore

24 de ene. de 2015

I have had great service at Asheville Hyundai. Kasey did a great job explaning what was done to my vehicle. Comfortable waiting area. OK coffee.

Pete Amsler

21 de ene. de 2015

Christopher and Johnathon went out of their way to make sure I found the Hyundai I was looking for, provided excellent customer service, personalized my experience. Christopher has kept in touch on a regular basis to ensure my initial and ongoing satisfaction and to facilitate follow through with agreements we shook on before my purchase. Kasey has gone out of his way to see to any and all concerns and questions I have raised about my new Hyundai. He is a great advocate for Hyundai and the dealership and has great product knowledge. He made sure that the initial problem I experienced was immediately handled and pointed out issues when he felt more could be done to enrich my satisfaction as a customer and my experience with the dealership.

Happy Hyundai Owner

21 de ene. de 2015

I am on my 3rd Santa Fe since 2004 and I have been in service centers in almost every state along the east coast. Will "makes it happen"! Everything from oil changes to wierd vehicle sounds, he always says "we'll take care of it" and alway does in a timely fashion. Thanks Will for making service center visits painless!!!

VelosterNC

19 de ene. de 2015

I brought both of my Hyundai's into Asheville Hyundai for 30K major service and both were serviced properly and quickly. Kasey took the time to keep me informed as to their status, when to pick them up, and which covered recall items still needed to be performed.

VelosterNC

19 de ene. de 2015

I brought both of my Hyundai's into Asheville Hyundai for 30K major service and both were serviced properly and quickly. Kasey took the time to keep me informed as to their status, when to pick them up, and which covered recall items still needed to be performed.

Margaret

16 de ene. de 2015

Will is always exceptional in service. He greets you immediately with a smile and calls you by name. He is always efficient and service is timely. I appreciate the friendliness and personal touch that he provides. He always checks in on me personally when I am waiting at the dealership, my job, and how things are going. Will has been a huge asset in the service department and it is a pleasure dealing with him. Keep up the great work! Drew is a great personality. He is super friendly, energetic, and helpful every time I come in for service and start looking at trading my car. He always comes up to say "hello" and I know the next car I buy will be from him. He has pretty much won me over! His personality makes him a pleasure to deal with when looking at and buying cars is my least favorite thing to do.

Barry

16 de ene. de 2015

By Terry WeissmanNick Dimitris helped me get the car that was most comfortable for my bad back. I originally leased a car that I thought would be a good fit for me but ended not to be. I turned in that car 6 weeks later and Nick worked hard both on the financial end and comfort end and got me into a 2012 Genesis which I love.Through the process,Nick was very professional, and truly concerned for my well being. I am truly a satisfied customer.

grimmitt

16 de ene. de 2015

In 2012 I purchased a new Sonata Limited from Asheville Hyundai, no one else has ever serviced the car. I always deal with Will Kuhn, who has always done an excellent job, yesterday was no exception. Will always takes time to explain what was serviced on your car and discuss any issues.Service is always very prompt, the wash job is great and having Wi-Fi makes the visit good.Thanks, Lamar Grimmitt

bmwolfe

15 de ene. de 2015

I have bought and sold many cars in the past. This is by FAR the best experience I have EVER had in this matter. Darion Burgess is informative, super friendly, and very patient, among other great professional traits. He listened to all of my needs and issues (which believe me, were MANY) and explored every option imaginable to get me out of my old Hyundai Tucson and into my new 2015 Elantra without me feeling swindled or twisted in any way. I also worked directly with Drew and Shannon and they both were awesome people and extremely helpful. To all potential Hyundai of Asheville visitors: There is a reason why this dealership is so highly recommended. If you go anywhere else, you'll be making a mistake. Call/visit the dealership, ask for Darion, and I promise you will leave there more satisfied than you could ever dream of! THANK YOU, GUYS!

Sonja Roberts

15 de ene. de 2015

After surfing the internet for days and deciding on which cars I liked and could afford, I called Hyundai of Ashville. As luck would have it I was on the phone with Krystal Rankin. Driving over and sitting down with Krystal, I told her which cars I was interested in and from there she got the ball rolling...getting me the car I wanted at a payment I could afford. Krystal was very much in the know and answered all my questions in a flash. Very impressive..she had me in and out in about 3 1/2 hours paperwork and all..yay!! I would recommend Krystal and Hyundai of Asheville to anyone looking for a new or used car.***5 stars***

Happy girl

15 de ene. de 2015

Krystal made my trading car venture a lot easier than I expected. She was very informed and knowledgeable about the car I was interested in. She went above and beyond to make me comfortable with the choice I made. This is the way all sales people should treat their customers. I would give her 5 stars!!!!

blaynemwolfe

15 de ene. de 2015

I have bought and sold many cars in the past. This is by FAR the best experience I have EVER had in this matter. Darion Burgess is informative, super friendly, and very patient, among other great professional traits. He listened to all of my needs and issues (which believe me, were MANY) and explored every option imaginable to get me out of my old Hyundai Tucson and into my new 2015 Elantra without me feeling swindled or twisted in any way. I also worked directly with Drew and Shannon and they both were awesome people and extremely helpful. To all potential Hyundai of Asheville visitors: There is a reason why this dealership is so highly recommended. If you go anywhere else, you'll be making a mistake. Call/visit the dealership, ask for Darion, and I promise you will leave there more satisfied than you could ever dream of! THANK YOU, GUYS!

Becky

15 de ene. de 2015

Kasey listened to my issues and took great notes and followed through well. Very pleased! I was able to get a quick appointment for a first oil change.

Barry

15 de ene. de 2015

Will Kuhn has excellent customer service skills.He knows how to satisfy customers in a professional, personable way. Will is well knowledgeable in his position,and has the answers to almost all my service questions.What he cannot answer, he is able to research quickly. He seems to work well with the the other dealership staff, as well as with the customers, and is an asset to the dealership. Good work Will.

GTGranny

14 de ene. de 2015

Kasey provided very friendly service, answered questions, and was very patient. Being a senior citizen, you don't always receive such an excellent encounter, but he done a phenomenal job. Would highly recommend Kasey and Hyundai of Asheville.

GTGranny

14 de ene. de 2015

Kasey provided very friendly service, answered questions, and was very patient. Being a senior citizen, you don't always receive such an excellent encounter, but he done a phenomenal job. Would highly recommend Kasey and Hyundai of Asheville.

JayJay

12 de ene. de 2015

I have only excellent things to say about Hyundai of Asheville. During my hunt for the car I looked on every web site for the dealerships in and around Asheville. I choose Hyundai because they were in town and had to cars I wanted to test drive. After meeting Krystal I knew I wanted to work with her on getting the car. My husband and father and I all test drove the cars and both my husband and father has nothing but positive things to say about this dealership.

Manning1808

12 de ene. de 2015

I have only excellent things to say about Hyundai of Asheville. During my hunt for the car I looked on every web site for the dealerships in and around Asheville. I choose Hyundai because they were in town and had to cars I wanted to test drive. After meeting Krystal I knew I wanted to work with her on getting the car. My husband and father and I all test drove the cars and both my husband and father has nothing but positive things to say about this dealership.

djhenry77

12 de ene. de 2015

Gosh, where do I start on my recent experience with Hyundai of Asheville? First off, I live and work in Knoxville, Tennessee. I knew the car I wanted but had no luck finding it at the two Knoxville area Hyundai Dealerships. Thus, surfing on the internet I went. I wanted to find a 2011-2012 Certified Genesis Coupe 2.0T. I came upon Hyundai of Asheville's website and there was the car I had been looking for! I contacted Nick Dimitris and told him I would be on their lot to look at the car this past Saturday. As I wasn't trading in my current vehicle, I had to have someone bring me. And then the flu came a calling and I lost my ride. I called Nick this past Saturday morning and stated I would have to let the car I had been searching a while for go. He promptly made arrangements for the car to be delivered literally to my driveway in west Knoxville. 2 hours later, I am taking a test drive in the car I now own. Easily the coolest experience I have ever had with a car dealership. I can't thank Nick enough for his help. Even though we have two local Hyundai dealerships here in my area, I will definitely be a repeat customer of Hyundai of Asheville. Maybe next time, I'll even make it to the actual lot in NC this time! Major, major props to this dealership for what they did to help me! Dave Henry - Knoxville, Tennessee

Yoram

11 de ene. de 2015

I had an excellent experience leasing the car I wanted in the conditions I was looking for, with a brilliant salesperson at Hyundai Of Asheville, Darion Burgess exceptionally positive, clear, responsive and cordial. I did my research online, came clear about what I wanted, and found Darion, along with the rest of the team and the whole process there, both pleasant and flexible as well as creative enough to enable solutions, and deliver the deal I was looking for, in a friendly and effective way. I was equally impressed by Ryan Nazionale, the Internet/finance manager who handled the closing of the contract. Also very friendly, knowledgable and responsive the kind of guy youd want to close the deal in a graceful way, leaving you with a taste of a desirable long term business relation. Also very helpful and solution oriented Drew Swaim, and a clear and personable general manager, Billy Hill, obviously driving an effective team there. A cool dealership, responsive and without the usual pressure lined up to deliver results in a comfortable process. This was my impression of the day and of a follow-up visit since. I will certainly return.

Ulrichmusic

11 de ene. de 2015

I recently purchased a used 2011 Toyota FJ Cruiser from Hyundai of Asheville and was absolutely thrilled to have worked with Christopher Cwik. Too often, sales people come across as slick, too talkative, and only concerned with making a sale. I found Chris to be the complete opposite. I thoroughly enjoyed his "European approach" to making this sale and found him to be honest, dedicated, and straight to the point when he needed to be. Did I get a GREAT deal..who knows. but, I felt I was treated honestly and was happy with the final results. Look for Chris when you go to Hyundai of Asheville. You will not be disappointed with his efforts and he is a rising star at that dealership.

Yoram

10 de ene. de 2015

I had an excellent experience leasing the car I wanted in the conditions I was looking for, with a brilliant salesperson at Hyundai Of Asheville, Darion Burgess exceptionally positive, clear, responsive and cordial.I did my research online, came clear about what I wanted, and found Darion, along with the rest of the team and the whole process there, both pleasant and flexible as well as creative enough to enable solutions, and deliver the deal I was looking for, in a friendly and effective way. I was equally impressed by Ryan Nazionale, the Internet/finance manager who handled the closing of the contract. Also very friendly, knowledgable and responsive the kind of guy youd want to close the deal in a graceful way, leaving you with a taste of a desirable long term business relation. Also very helpful and solution oriented Drew Swaim, and a clear and personable general manager, Billy Hill, obviously driving an effective team there.A cool dealership, responsive and without the usual pressure lined up to deliver results in a comfortable process. This was my impression of the day and of a follow-up visit since.I will certainly return.

Todd Speidell

10 de ene. de 2015

When we moved to Asheville, we were anxious to know if we could get the same level of superior sales and service to which we were accustomed in our previous location. Hyundai of Asheville exceeded our expectations and excelled beyond all of our prior experiences with car dealers.Robert Braswell (Internet Sales and Leasing Specialist) and Billy Hill (General Sales Manager) were a breath of fresh air in contrast to the slick tricks and high-pressured tactics often characteristic of car dealers. Robert and Billy were professional, honest, and respectful. They let us know in a friendly manner that they wanted to earn our business, and they outperformed all other dealers in the Western Carolina and East Tennessee region. The service and finance departments have also been excellent. We very much enjoyed meeting with Shannon Hudson, Finance Director. Again, he applied no pressure to buy extended warranties or other options. Like Robert and Billy, he was simply direct and very professional. We've had our other Hyundai serviced here, and they did excellent work at an affordable price.My positive experience at Hyundai of Asheville has been my only major consumer purchase that was headache-and-hassle free, and I look forward to great sales and service at HA in the future.Todd Speidell, Ph.D.

Petermachtel

10 de ene. de 2015

I bought a barely used 3.8 R -Spec which developed a moisture problem in the headlights. There was no question about replacing, cost or anything.Casey was above and beyond and always treats me as though I were the only customer they had.Superior customer service all the way around!

vettegirl53

10 de ene. de 2015

Took my Elantra GT in for an oil change and other regular maintenance. Will got me in quickly, clearly explained what they'd be doing, and called me within the hour to let me know my car was ready. When I picked it up, Will was friendly (as always) and helpful. My favorite part: my car was washed and vacuumed - ahhh!

meghan

8 de ene. de 2015

I had my regular oil change, I take my car there every time and they do great work! Very friendly staff, a nice atmosphere in the dealership and quick and efficient service! I have worked with Will every time I've brought my accent in and he's always very personable and explains all the work that needs to be done to me so I understand what I'm spending money on.

Tinkerbelle252

8 de ene. de 2015

Johnathan is the man. What a great experience. The team work to get us in a new car was outstanding. He helped us test drive and get into the perfect car. I could not be happier

ulrichmusic

7 de ene. de 2015

I recently purchased a used 2011 Toyota FJ Cruiser from Hyundai of Asheville and was absolutely thrilled to have worked with Christopher Cwik. Too often, sales people come across as slick, too talkative, and only concerned with making a sale. I found Chris to be the complete opposite. I thoroughly enjoyed his "European approach" to making this sale and found him to be honest, dedicated, and straight to the point when he needed to be. Did I get a GREAT deal..who knows. but, I felt I was treated honestly and was happy with the final results. Look for Chris when you go to Hyundai of Asheville. You will not be disappointed with his efforts and he is a rising star at that dealership.

david

5 de ene. de 2015

Great car great service. She's really pretty and nice. She helped bring down the price to fit my budget and helped find a cheaper insurance quote to fit my needs. Worked way out of her way to help and staped until 8 to do so

cmt

28 de dic. de 2014

Normally, I would rather get a root canal than deal with a car salesman. But dealing with Nick Dimitris was a pleasure. Astonishingly, it was even fun. We initially went in for service to our old car, not to buy one, but discovered that the repairs would be insanely expensive. So we decided to see what was on the lot. We told Nick what we were looking for, and he actually listened. He brought us exactly the kind of car we had in mind (a used Elantra GT). He was hugely sympathetic to our shell shock over a damaged, low-value trade-in. He was kind, informative, and helpful. And there was not a trace of the condescension or bullying that car salesmen so often visit on women. The only problem with the Elantra was that it smelled of cigarette smoke. No way, we said. We'll fix it, he said. And he did. The first treatment didn't work. The second treatment did. I'm confident that if the car had needed a third treatment, Nick would have seen that we got it. We love the car. And we would go back to Nick Dimitris in a heartbeat.

chris.hyder.7

3 de dic. de 2014

Very professional and cordial. Put me in the best car that I have ever had.It was a pleasant experience working outthe details. I look forward to seeing them again for my next vehicle. Mary Ann Leavins is great! Fantastic to work with.

Jessica Reid

1 de dic. de 2014

Never knew car buying could be so fun. They definitely take the stress out of the situation and I couldn't be happier with my new Limited Sonata! My sales associate Worth was great at explaining things and making sure that I was happy! Thanks again everyone at Hyundai of Asheville! If you are reading this and in the market for a new car, I encourage you to spot by!

betsy.corry.7

30 de nov. de 2014

Worth was fantastic to work with and made car shopping/buying very enjoyable. He is on your team and wants you to find the best car for you not just any car. The whole team at Hyundia was awesome and after shopping with two other dealerships the choice was crystal clear to buy from Hyundai of Asheville. I would highly recommend this dealership!

Will Herbertson

17 de nov. de 2014

I realized the other day that it will be a year that i've owned my hyundai very soon. This was the first car and only car so far that i've bought from a dealership, and no complaints. The team at Hyundai were real easy to talk to about my many questions on buying a car and never once got impatient. I even got the pleasure of being a salesmens first sale, in reward i got to cut the tie he was wearing that day. Thats a pretty cool ritual. Thanks Hyundai of Asheville, see you soon for my one year scheduled maintenance!

WillHerb88

17 de nov. de 2014

I realized the other day that it will be a year that i've owned my hyundai very soon. This was the first car and only car so far that i've bought from a dealership, and no complaints. The team at Hyundai were real easy to talk to about my many questions on buying a car and never once got impatient. I even got the pleasure of being a salesmens first sale, in reward i got to cut the tie he was wearing that day. Thats a pretty cool ritual. Thanks Hyundai of Asheville, see you soon for my one year scheduled maintenance!

Stephen Harrington

11 de oct. de 2014

I am not sure how Hyundai of Asheville has an almost 5 star rating on this site and 3 everywhere else. I made the mistake of ever walking in to Hyundai of Asheville. I got a bad deal on my car (my fault). I wished I would have learned my lesson there but I have been using Hyundai for scheduled maintenance. Today I went in for 15,000 mile scheduled maintenance and my bill was 167 due to fuel induction service that I did not ask for. I will never go back.

johurley

5 de sep. de 2014

I have been looking around to get another Sant Fe after having one for 14 years. Best car I have every had. Glen Gasbarro jumped through hoops to find the exact one for me. The service at the dealer ship was out standing. The moment you walk into the dealership there is some one there to great you. Everyone is on the same page. Glen walked me through every step making it a very pleasant experience. I have told all friends to go there. They respect our Military They offer them a discount. WHEN YOU GET THAT KIND OF SERVICE---WHY GO ANY WHERE ELSE? I give them a 10Joanne Hurely

Sharon Washington Humbert "Bless"

25 de ago. de 2014

I now owe my 1st brand new car Thanks to Richard and the team at Hyundia of Ashevile. Richard came to me with good and great news never any negative news. Thanks Richard he was very nice and friendly. And the floor manager was awesome also. Everyone was friendly at this dealership. I really have to say that Richard made my day, May God bless him. And Thanks the Lord for my beautiful 2014 Hyundai Elantra. God is so good. Always keep him in the mist of all the things I do.

sharon.washington.9421

25 de ago. de 2014

I now owe my 1st brand new car Thanks to Richard and the team at Hyundia of Ashevile. Richard came to be with good and great news, never any negative news. Thanks Richard he was very nice and friendly. And the floor manager was awesome also. Everyone was friendly at this dealership. I really have to say that Richard made my day, May God bless him. And Thanks the Lord for my beautiful 2014 Hyundai Elantra. God is so good. Always keep him in the mist of all the things I do.

jfilardo

21 de ago. de 2014

My husband and I went in to not sure what we wanted, Justin helped me decide what was best suited for my needs and really went out of his way to get me into it that day.

Denzen

21 de ago. de 2014

My husband and I visited Hyundai-Asheville on August 18th, 2014 and were extremely pleased with the service we received. We had an excellent car purchasing experience with Justin Primm. He was very personable, knowledgeable, and courteous, and was willing to negotiate in order to meet our requests. Mission accomplished, thanks to you, Justin.

jfilardo69

21 de ago. de 2014

My husband and I went in to not sure what we wanted, Justin helped me decide what was best suited for my needs and really went out of his way to get me into it that day.

Janessa Chavez

15 de ago. de 2014

Justin Primm is AMAZING!! I could not be happier with my new car or the fantastic service. Everyone at the dealership is a doll and Justin flat out made my day!! Go see Justin Primm for your next vehicle purchase he's the best:)

CCAristo

14 de ago. de 2014

I bought a used vehicle here and something went wrong a few weeks after. I called and they told me to bring it in and they took care of it, and gave me a car to drive in the mean time. Feels great to buy from a dealership that will stand behind there vehicles.

Janessajchavez

14 de ago. de 2014

Justin Primm is AMAZING!! I could not be happier with my new car or the fantastic service. Everyone at the dealership is a doll and Justin flat out made my day!! Go see Justin Primm for your next vehicle purchase he's the best:)

Nasusi

11 de ago. de 2014

I had been to several dealers that tried literally robbing me. Putting a negative equity on my trade. They gave me a value on trade and I drove off in something I could afford.

pkaren

23 de jul. de 2014

I had been wanting a Sonata or an Optima for some time now and didn't think it was ever going to happen. I went to Hyundai of Asheville and didn't expect to find such friendly people and atmosphere. I wasn't suppose to meet with Justin, but I'm glad I did. He was able to get me not only in the Sonata, but in the Sonata I really wanted. He knew my specifications that the car had to have and got it. Him and his financial team worked with me and never gave up until I was satisfied. They knew I was on a budget and they got my payments exactly where I wanted them. Thank you, Justin for working with me and my husband. Thanks Hyundai for making sure your customers are satisfied. Karen Patterson

Ishmael1029

15 de jul. de 2014

There's really not too much to say, I had a very reasonable car budget and I pulled into the lot because one of the employees Evo had caught my eye. Never in my life did I think I would walk away with a Hyundai, but the 2014 genesis coupe r-spec is more than what I imagined for a stock car. It does exactly what you tell it to do exactly when and how, and has a finesse to it that Evo's and Sti's seem to lack, almost like a luxury ride quality with a similar 4CT pull; I can't wait to start building on it. Justin was an excellent salesman and he was so down to actually help me weigh out real pro's and cons between the cars I was looking at, you can tell the entire staff at Hyundai of Asheville honestly cares about customer satisfaction over all. Simply put if you're on the market for a new or used car, don't overlook Hyundai like I almost did, I'm extremely happy with my new car and Hyundai of Asheville will give you a 5/5 all gold environment to browse and purchase cars. VERY SATISFIED. :D

elliewig

14 de jul. de 2014

This was my first experience buying a car and Justin was very helpful and accommodating. The entire Hyundai staff made the process as quick and easy as possible. I love my new Santa Fe Sport!

PAblank

12 de jul. de 2014

My wife and initially found ourselves at Hyundai of Ashville to look at a vehicle that they had listed online. As it turned out, the car was in the process of being sold as we were looking at it. Fortunately for us, Robert, the sales associate who was helping us, quickly turned our attention to another vehicle that not only met, but exceeded our requirements and expectations. When we made our way inside to begin the dreaded negotiation and paperwork we were highly surprised to find that there were no attempts to hit us with unexpected costs. I have dealt with several car dealers over the years and this was a first for me. From start to finish the experience was excellent. My wife and I highly recommend Hyundai of Ashville. Robert is by far one of the most knowledgeable and courteous sales representative that we have come across. We will definitely be going back to this dealer for future purchases.

citygirl389

9 de jul. de 2014

I bought a used vehicle here and something went wrong a few weeks after. I called and they told me to bring it in and they took care of it, and gave me a car to drive in the mean time. Feels great to buy from a dealership that will stand behind there vehicles.

Bacon

4 de jul. de 2014

I found Justin very delightful. He was relatable, friendly, knowledgeable, and helpful. He and Robert made things easy and overall exceptional. Extremely pleasant! I have a beautiful car at a price they worked with me to help afford. Fantastic!

minusthebacon

3 de jul. de 2014

I found Justin very delightful. He was relatable, friendly, knowledgeable, and helpful. He and Robert made things easy and overall exceptional. Extremely pleasant!

newhyundaiowner

30 de jun. de 2014

Justin was wonderful to work with. He was very personable, friendly, professional and made himself available. It was an easy transaction and everyone I met at the dealership was eager to help me. I am very excited and pleased with my new car!

Chanisse N.

30 de jun. de 2014

Justin Primm was an amazing sales consultant! He was very informative, patient and aware of my best interests. I highly recommend him to everyone!

avissers

30 de jun. de 2014

I anticipated much better sales and service based on their reputation. We agreed on a purchase (placed a deposit) provided my mechanic did not find any defects and they were able to clean up/recondition as promised. My mechanic found the airbag system inoperative and the complete spare tire system missing, mounting bracket & all, plus there were some minor body repairs. They had purchased this auto at the auto auction. When these needs were noted to the salesman, he said that they would be taken care of. Over the course of FIVE weeks a different salesman would intermittently call me or I called him on the progress. Finally, It was ready, I was assured that all of the repairs were complete, I could come pick it up. Yes, the repairs were completed! When we arrived, the body repairs were made, the airbag light no longer stayed on, but they had to try to find a spare tire and the convertible top lock down wasn't repaired. Two significant items that we discussed on numerous occasions during the five weeks. I requested and received the return of my deposit. A round trip to the dealership was 80 miles.

Furtog

18 de jun. de 2014

Well..first of all, they should have told me the asking price for the car I was interested in...this would have made things run smoother. What really annoyed me was that they often left me sitting while they conferred with other sales persons.... Seemed I watched them talking, talking (Ryan Nazionale)..and it seemed that it was not about my inquiry.Very poor attention to the customer.Mr. Whitmire was very nice and cordial..but I didn't get a feeling of good customer service from the dealership as a whole..

NotSoHappywdealership

9 de jun. de 2014

When I asked a question online within 20 minutes a sales person called me, he set up a appointment, and in our conversation I informed him that I was driving some distance. I also learned from this experience never let them know up front if you are paying cash. I showed up on time for my appointment, salesperson then left his desk to go talk to someone else, came back and told me the car had been sold. I asked him if it was because I told him I was paying cash, he stated NO; then tried to sell me something else. He could have had the courtesy to call me before I drove the distance. Not only that I just had pulled out of lot and called back; got another sales person asked about same vehicle and was told it was just detailed. Then I had my sister call about the same vehicle and low and behold she was told to come on in and test drive it. If this is the strategy to get someone into the dealership just to sell them something else then it is a poor one.

dancalloway

31 de may. de 2014

The service we received from Jacob Hoover was outstanding. Frome the time I received my first call from Jacob until after the sale and pick up of our two vehicles, I couldn't ask for better professionalism and attention to detail.

J Vess

28 de may. de 2014

Great experience working with Matt Lawson and Robert Braswell. I found the vehicle on the internet and was given an awesome price; better than any others I'd found. Quick and easy financing. Overall, an excellent transaction. I would highly recommend Hyundai of Asheville for anyone looking for great deals and great service, and not just for Hyundais!

javess

28 de may. de 2014

Great experience working with Matt Lawson and Robert Braswell. I found the vehicle on the internet and was given an awesome price; better than any others I'd found. Quick and easy financing. Overall, an excellent transaction. I would highly recommend Hyundai of Asheville for anyone looking for great deals and great service, and not just for Hyundais!

Sybil A

22 de may. de 2014

Great Service and Helpful Sales Person Just bought a Hyundai Elantra SE. Justin Primm was my sales person. He was very helpful, worked with me on the price, and the exact car I wanted. Knowledgeable and helpful. Other employees also very friendly and welcoming. Would recommend this dealership. Sybil A

myelantraforme

22 de may. de 2014

Just bought a Hyundai Elantra SE. Justin Primm was my sales person. He was very helpful, worked with me on the price, and the exact car I wanted. Knowledgeable and helpful. Other employees also very friendly and welcoming. Would recommend this dealership.Sybil A

SK2014

19 de may. de 2014

Amazing customer service! The staff were patient with all of our questions and addressed all of our concerns. They worked with us in providing us the best deal out there and making sure that it was possible for me to buy this car. I was impressed with how fast and efficient they were with the whole process. From the moment we looked at the car to driving it off the lot, it was a pleasant experience for a first car purchase! Thank you, Hyundai of Asheville!

cwo02acr

17 de may. de 2014

I've bought many cars in my life and am a disabled gulf war vet and this has been the best experience I have had anywhere! these folks were honest and courteous as well as respectful and very prompt. They kept me informed in every step of the "deal" and numbers crunching and went to in creditable lengths to make sure I did not have to settle for anything less than EVERYTHING that I really wanted in my new SanteFe Sport Turbo Canyon Cooper color. It was so hard to find they went all the way to Ohio to get me one of four in the whole country and still gave me a GREAT price on it!!! I can just sat these folks especially Jacob Hoover and the management team are great folks and now good friends!!!

adam0311

14 de may. de 2014

Jacob was hands down the best person I dealt with in my 200 mile search radius for a car... I highly recommend him for a new car purchase!

mollyc00l

13 de may. de 2014

Justin was very helpful. He took time to ask me what my needs were and presented me with options. I really appreciated his patience while I took my time to make a decision. Thanks for a great experience!

buyernew14

8 de may. de 2014

Sales was friendly and up-front. They were very willing to work with me and did their best to make the price reasonable. Felt they really cared about getting me the particular car I had in mind and establishing a maintenance relationship with the car.

mkfreder

5 de may. de 2014

My sales rep was Justin Primm and Internet Manager Ryan Nazionale. Both men were a pleasure to deal with, courteous, professional, honest and have integrity. I was able to buy this car without physically being there, seeing it and having it inspected.It was a great experience in dealing with these gentlemen and I would definitely recommend Hyundai of Asheville.

Alexis Whiting

2 de may. de 2014

I had gone in wanting to ask about some cars and just get idea. They go is with Justin to help us out. He was great and was very easy to carry a conversation with Justin which makes the whole experience at the dealership all the better. Justin was willin to work with me and was able to get me to where I wanted to be for me to be able to go ahead and get a new car. The overall experience at the dealership was a great one, everyone was very friendly and was ready to help.

awhiting

2 de may. de 2014

I had gone in wanting to ask about some cars and just get idea. They go is with Justin to help us out. He was great and was very easy to carry a conversation with Justin which makes the whole experience at the dealership all the better. Justin was willin to work with me and was able to get me to where I wanted to be for me to be able to go ahead and get a new car. The overall experience at the dealership was a great one, everyone was very friendly and was ready to help.

steven coonnan

28 de abr. de 2014

the folks at Hyundai of Ashville NC are the greatest folks I have ever did business with. the salesman Justin primm,,and Shannon in finance are fantastic.we drove 129 miles to NC from Knoxville TN. to buy our new car.i have not found a good and caring dealership here in Knoxville.. I am not saying their is not one though.i will never buy a car here where my nest is.i will go to Ashville NC to always buy my cars their.the drive is nice too. ,,,,steven perry sr and wife shirley

stevencoonnan

28 de abr. de 2014

justin prim is a fantastic salesman.the finance guys like Shannon are hard to find anywhere else. you want find the great service me and my wife Shirley got here in Knoxville at the dealers here. if they are in Knoxville ,I have not found one yet. we made the trip to Ashville NC and we are glad we did.thanks to all the fine folks at Hyundai of Ashville NC....steven perry sr and wife shirley

james

25 de abr. de 2014

great experience from Hyundai of Asheville in purchasing my first car from a dealership. My salesman Robert Braswell was very professional and helped me out in making my decision. I would and have recommended them to others.

DemarcusMan

25 de abr. de 2014

I am grateful for the endless help that Matthew gave me as I processed through losing a car and getting a new car. Thank you for your guidance and encouraging words.

LINDA ROY

22 de abr. de 2014

MY SALESMAN ROBERT BRASWELL MADE MY BUYING THE MOST PLEASANT EVER. HE WAS VERY PROFESSIONAL, WENT OVER EVERY ASPECT OF THE CAR WITH ME FROM BUMPER TO BUMPER. HE ALSO HAS MADE MANY CALLS TO BE SURE THAT I WAS SATISFIED WITH THE PURCHASE AND THE SALE EXPERIENCE. WE BUY NEW ABOUT EVERY THREE YEARS AND I'M 63 YEARS OLD AND THIS IS THE FINEST DEALER AND SALES PEOPLE I HAVE EVERY HAD THE PLEASURE OF DEALING WITH. I WILL DEFINETELY BE BACK IN THREE YEARS. THANK YOU ROBERT AND HYUNDAI

Holly S.

22 de abr. de 2014

My New Hyundai Santa Fe Limited I just recently bought a new 2014 Hyundai Santa Fe Limited from the guys at Hyundai of Asheville. I was greeted in the parking lot by Michael Whitmire. He showed me everything I asked to see and we test drove 2 different models. He drove every car to me instead of me having to walk all over the lot to see the different ones. He took three cars and parked them side by side so I could compare them all. I was allowed to keep one of the cars overnight so that my husband could get a good look at it and drive it himself. They didnt have the color/model I wanted there on the lot but by the next day they had found me the exact car I was looking for. I was overjoyed that they found it so quickly and had it delivered to the dealership within 24 hours. I was treated so well by everyone that I worked with on this car purchase and I thought the customer service was excellent! When my husband and I showed up on Saturday to finalize the purchase ALL the paperwork was completed/ ready to sign and the car was detailed perfectly. We had 30 minutes of signing paperwork and we were out the door. I got a very thorough run through by Michael of all the features on my new car and a full tank of gas. This was probably one the easiest car purchases I have ever made. Thank you Michael Whitmire for ALL of your hard work/ knowledge and patience and thank you to Billy Hill, Ryan Nazionale and Shannon Hudson for everything you guys did to make this such a pleasant experience. I will definately be recommending you to any of my friends who might be in the market for a new car.

brittanyodell319

22 de abr. de 2014

Hyundai of Asheville is a great dealership with excellent customer service. They answered every question I had,they gave me a fair price, and I got an excellent warranty. THANK YOU MATT LAWSON.

hpshriner

22 de abr. de 2014

I just recently bought a new 2014 Hyundai Santa Fe Limited from the guys at Hyundai of Asheville. I was greeted in the parking lot by Michael Whitmire. He showed me everything I asked to see and we test drove 2 different models. He drove every car to me instead of me having to walk all over the lot to see the different ones. He took three cars and parked them side by side so I could compare them all. I was allowed to keep one of the cars overnight so that my husband could get a good look at it and drive it himself. They didnt have the color/model I wanted there on the lot but by the next day they had found me the exact car I was looking for. I was overjoyed that they found it so quickly and had it delivered to the dealership within 24 hours. I was treated so well by everyone that I worked with on this car purchase and I thought the customer service was excellent! When my husband and I showed up on Saturday to finalize the purchase ALL the paperwork was completed/ ready to sign and the car was detailed perfectly. We had 30 minutes of signing paperwork and we were out the door. I got a very thorough run through by Michael of all the features on my new car and a full tank of gas. This was probably one the easiest car purchases I have ever made. Thank you Michael Whitmire for ALL of your hard work/ knowledge and patience and thank you to Billy Hill, Ryan Nazionale and Shannon Hudson for everything you guys did to make this such a pleasant experience. I will definately be recommending you to any of my friends who might be in the market for a new car.

rcprintz

22 de abr. de 2014

After searching for multiple cars going to multiple dealerships Jacob Hoover was more than helpful! They were determined to help us out, and they did! They close at 7:30 and yet at 9:30 when we showed up they were more than welcome to help us. We had been without a car for 5 days and still didn't have a car to use, they worked with us on the price and they most definitely did not just see us as money signs like most other dealerships. I would recommend this dealership over and over again, the atmosphere is very welcoming as well as the people. Next time we go get another car we're definitely coming back here!

atchison85

21 de abr. de 2014

I really enjoyed my shopping experience at Hyundai of Asheville. Justin was great to work with. He hit on exactly what I wanted and I really like my new Hyundai. Great experience.

Bookwormync

19 de abr. de 2014

Go to Hyundai of Asheville! I recently purchased a vehicle from Hyundai of Asheville and I must say that I had the best car buying experience ever. Justin Primm took the time to find out what I wanted and needed in a vehicle and found me exactly what I was looking for. He also went to great lengths to go over every aspect of the car and answer all of my many questions which I really appreciated since I don't know much about cars. The dealership gave me a fair price for my trade and worked hard to get me a low interest rate. I am thankful for everyone there at Hyundai of Asheville and would highly recommend them to anyone looking for a new or used car. When you get there, ask for Justin Primm.......he is AWESOME!!!!!

Wellcrap

19 de abr. de 2014

Thank you justin for helping me find my perfect car! Justin took the time to listen to what I wanted & he found the perfect car for me. Thank you justin. You are the best at what you do.

bookwormync

19 de abr. de 2014

I recently purchased a vehicle from Hyundai of Asheville and I must say that I had the best car buying experience ever. Justin Primm took the time to find out what I wanted and needed in a vehicle and found me exactly what I was looking for. He also went to great lengths to go over every aspect of the car and answer all of my many questions which I really appreciated since I don't know much about cars. The dealership gave me a fair price for my trade and worked hard to get me a low interest rate. I am thankful for everyone there at Hyundai of Asheville and would highly recommend them to anyone looking for a new or used car. When you get there, ask for Justin Primm.......he is AWESOME!!!!!

Susan

17 de abr. de 2014

Love My New Car On 4-11-2014 I had an appointment with the service department of Hyundai of Asheville because my 2007 Hyundai Elantra was slipping out of 5th gear. The man at the service department was very nice, I'm sorry I can't remember his name. Anyhow it turned out that even though the transmission was still under warranty I might have to buy a new clutch which was almost $800.00. My 100,000 mile warranty would expire soon and then I would be left to pay all future repairs on my own. I had talked to Justin the day before thinking it might be better to get another car. I didn't want to get a new one at first, but then the financing and interest rate was better so it seemed to make more sense. Justin was very helpful and listened to all my concerns. He helped me find just the right car which I now love. He even got me coffee! I never felt rushed or pressured to make a deal. I met several of the other people there and everyone was nice. I would definitely recommend Justin and Hyundai of Asheville to anyone looking to get another car.

eeeree

16 de abr. de 2014

On 4-11-2014 I had an appointment with the service department of Hyundai of Asheville because my 2007 Hyundai Elantra was slipping out of 5th gear. The man at the service department was very nice, I'm sorry I can't remember his name. Anyhow it turned out that even though the transmission was still under warranty I might have to buy a new clutch which was almost $800.00. My 100,000 mile warranty would expire soon and then I would be left to pay all future repairs on my own. I had talked to Justin the day before thinking it might be better to get another car. I didn't want to get a new one at first, but then the financing and interest rate was better so it seemed to make more sense. Justin was very helpful and listened to all my concerns. He helped me find just the right car which I now love. He even got me coffee! I never felt rushed or pressured to make a deal. I met several of the other people there and everyone was nice. I would definitely recommend Justin and Hyundai of Asheville to anyone looking to get another car.

Eric Robinson

14 de abr. de 2014

Good Experience The Team at Hyundai of Asheville was great. Both Jonathan and Justin were incredibly friendly and helpful throughout the entire car buying process. I would recommend this dealership to friends and family looking to purchases a new vehicle.

Rieman5983

14 de abr. de 2014

Justin was great.He listened to what we wanted and helped put us in a car the loved. We decided to lease this time around which was a good option for us with out sonata.

terrymace1975

13 de abr. de 2014

In March I had decided to start looking around for a more fuel friendly car to replace my gas guzzling SUV I stopped by my local Hyundai dealer and test drove a few of their gas and hybrids, the dealership their was just fantastic from the time I walked in till the time the deal was finalized my sales consultant was Justin Primm he worked very hard to find the right car for my budget and fuel economy needs and never stopped until both those needs were met, even when I thought I wasn't going to be able to get both fuel and price to meet my needs he comes up with a 2013 Sonata Hybrid that at last met both price and fuel needs for me, I love this car they filled up the tank and detailed the car before I left and as of this review im going on my 4th week on that same tank of gas and all my driving has been in city and calculating by the time I do have to fill up I will have drove somewhere between 550 to close to 600 miles from my driving habits so far I couldn't be more happy with not only my purchase but also a very friendly dealership that works and strives hard to meet their customers needs and I like to send a very special thank you to Justin for not only a no pressure experience but also not forgetting me even after the sale he's called me several times to make sure everything is what I expected, so many dealers once they make the sale your forgot all about, not the case here thank you again Hyundai of Asheville I will be back for future business.

nursedina

13 de abr. de 2014

From my first contact with Justin to my financial contact with Shannon, not only were they professional and helpful, but they were able to make the impossible, possible and get me into a new Hyundai Veloster and do it within my budget! I am so excited to be in my dream car ! Thank you Justin and Shannon.

Justin Primm - Salesman

11 de abr. de 2014

I bought two cars from Justin Primm last summer. My daughter bought a used Hyundai and I bought a new Veloster. There were several things that impressed me about Justin. He has a very gentle demeanor and a very honest approach to car sales. I felt that my overall interest and what I wanted in a car were listened to and he did everything to match the car to my needs. I was down to two different Velosters at the end and he very accurately directed me to the one that he thought I might be happier with purchasing. I have recommended Justin to friends as someone that I felt could be trusted and that truly cared about the customers. My experience with Justin is not typical, as most salespeople usually attempt to manipulate or control the process of buying a car in such a way that it becomes a disdainful and painful experience.

michealc

10 de abr. de 2014

I visited this dealership on 4-10-14 with a check for up to $25,000 for a new vehicle. My salesman was very knowledgeable and got the deal done.

michealc

10 de abr. de 2014

I went to this dealership with $0 down and a blank check from my bank for up to $25,000. I was told I could be put into a 2013 sonata hybrid without any problem. I test drove one and decided that was the vehicle I had to have. When I went back inside to sign paperwork I was then told I had to have $1500 down. I told them from the start I had nothing and that would not work. After 2 hours of back and forth I was done and went to walk out the door. Then the sales manager came and got irritated because I was leaving over $1500. The only thing I expected when buying a car is for the dealership to honor their word and this one does not. However Richard was very helpful and knowledgeable and done all he could to make this deal work. His bosses are the issue with being so money hungry and losing a deal over $1500.

Sandy Fisher

9 de abr. de 2014

Richard was great! He had told me on a Thursday afternoon that the next day he would make sure I was in a brand new car. I wasn't very optimistic knowing that I was upside down in my previous vehicle. Well, that Friday I went in. The bank wasn't giving us much hope but Richard didn't give up. He ended up getting me in my car & paying off my previous one! I've had my 2014 Hyundai Elantra for almost a month now & am loving it! No complaints here!

Jmschell

8 de abr. de 2014

I purchased a 2009 BMW last week from Justin. It was the best car buying expirence I have ever had. Justin was on his game from the first contact we had until after the final sale and delivery of the vehicle. He and the managers stayed until almost 10:30 in the evening to get everything finalized. Justin has followed up with me several times since my purchase. I will certainly recommed Justin and the dealership to others.Matthew Schell

Jmschell

8 de abr. de 2014

I purchased a 2009 BMW from Justin and it was the best car buying experience I have ever had. Justin was on his game from the first contact we had until the sale was finalized. He has followed up with me several times since then. His customer service skills were great. Justin and the managers stayed until almost 10:30 at night to make the sale happen. I would certainly recommend Justin and the dealership to anyone wanting to purchase a new or used vehicle. Everyone and the dealership were top notch. I would also recommed their service department.

Atchison

8 de abr. de 2014

This was the first car I have bought in years. Justin was great and made the process easy.

Donna McCall

7 de abr. de 2014

I made a phone call to Hyundai of Asheville and told them what I wanted. That was Friday morning. I drove home Friday night with my new Sonata. Richard Parton , Matt Lawson, Michael Lawson and Jacob Turner were all so kind and helpful. I was told I wouldn't leave there disappointed and they were true to their word. I know that I am a difficult customer..they never faltered in their treatment of me. I love, love love my new car. But even more importantly I love the treatment I received!

jguffey85

3 de mar. de 2014

I had a great experience with this crew today. Justin Primm was nothing but patient and courteous with me and my son. He worked the figures on a couple of different vehicles I was looking at until he found the right fit for me. I would definitely recommend this dealership to anyone looking for a new or used vehicle. Not only Justin, but every other team member that i dealt with was just as nice and helpful! One very satisfied customer!!

Bruce P.

26 de feb. de 2014

I will be brief. 1. Hyundai, as are other brands, are pushing hard to get cars out the door. While this may not be bad, in this case, they are doing it somewhat dishonestly. See below for more information.* 2. The salesmen do not know the cars. They do know how to sell them. We went back a few times only to be bounced around by people who did not know how to operate various systems in the vehicle (yes, we bought one and I wish I could undo the purchase). 3. *The old MPG were still on the 2013 and 2014 certain models, so the dealership continues to deceive people. The new and accurate Monroney sticker (per Hyundai as I contacted them) has been out for over a year with a more correct gas rating. The dealership knows better unless the main company is not communicating to their dealerships. I walked the lot after meeting with a manager who was clueless about various issues. I took notes. 4. Numerous salesmen warned about bad reviews about their dealership. Each said a negative review was written by fired salesman. 5. The place was clean and spacious. But I'd rather have small and dumpy and more honesty than a clean and spacious showroom. Facilities rating is meaningless to me. The list goes on but this is enough.

Kim

25 de feb. de 2014

Excellent service and attention! Pleasant staff! Great new facility!

Chel0212

29 de ene. de 2014

Overall great experience! I had been wanting a Veloster for a long time and Justin really made it happen for me! I couldn't be happier!

GoCowboys!

26 de ene. de 2014

Justin Primm is incredible and very patient! Not only did we purchase 2 vehicles from him but when my son was in need for a car - we sent him to Justin! Considering this was his first car ~ Justin worked with him to find a suitable car for a 22 year old. And was very courteous and understanding of our sons needs. When we had issues with a vehicle ~ he worked diligently to get things taken care of to ensure our needs were met. Never once did he refuse to take our call and was always trying to find the right solution. We have never had a salesman work for us even after the sale. We just want to say a big THANK YOU JUSTIN!!! Such a joy working with you! We will be looking for another car in 3 years....see you soon!

TinaKessinger

25 de ene. de 2014

Justin Primm is incredible and very patient! Not only did we purchase 2 vehicles from him but when my son was in need for a car - we sent him to Justin! Considering this was his first car ~ he worked with him to find a suitable car for a 22 year old. And was very courteous and understanding of our sons needs.When we had issues with a vehicle ~ he worked diligently to get things taken care of to ensure our needs were met. Never once did he refuse to take our call and was always trying to find the right solution. We have never had a salesman work for us even after the sale. We just want to say a big THANK YOU JUSTIN!!! Such a joy working with you!We will be looking for another car in 3 years....see you soon!

totallypc

24 de ene. de 2014

I was away from home on a business trip returning from Eastern TN when my vehicle broke down in the NC mountains on the afternoon of Jan. 8th. While I was awaiting the tow from AAA my husband contacted Hyundai of Asheville and spoke w/ Brian discussing the situation. Brian was very helpful from the start, demonstrating concern and advising that they would be certain to look at my vehicle as soon as possible once I arrived. The tow truck took longer than anticipated, and I barely made it to the dealership right before closing. Although he had a prior appointment, Brian stayed and greeted me and made sure that I was ok. Even though there were no loaner cars or rental cars available in the area due to the cold weather that had occurred over the recent days, he ensured that I made it to my hotel safely. Early the next morning I received a call regarding the status of my vehicle. The service center had my SUV repaired and I was on my way home by early afternoon. I greatly appreciate the service that Brian and his team provided. They showed concern and care and did everything that they could to ensure my safety for my return trip back to Atlanta. For a situation that nobody plans on or wants to occur, Brian's assistance was greatly appreciated.

Jane

6 de ene. de 2014

We had a fine experience at Hyundai of Asheville and with salesman Justin Primm. The friendly team has assisted us during and following the purchase of our new Santa Fe. Justin has continued to support us through our questions and needs. He is gracious and knowledgeable and has become a friend.

Susan C.

17 de dic. de 2013

I recently purchased my new car from Hyundai of Asheville and I have to say the experience was pleasant. I have to say my sales person Justin P. was great. Thank you for making my buying experience one to remember and not one to forget!

New sonata

15 de dic. de 2013

When we walked in We were greeted immediately. Justin Primm was great. He helped us find what we were looking for. He wasn't pushy or over selling anything. He listened to what we looking for and understood the budget we were sticking to. I'm very happy with my new sonata.

WILSON FAMILY

28 de nov. de 2013

My family I went to Hyundai of Asheville expecting to get get turned down even for a used car, but left the lot with a NEW Hyundai!! Justin Primm was awesome!! He was a down to earth salesman not pushy at all, you wouldn't have known he was a salesman. This is the first new car i have owned. I LOVE MY HYUNDAI ELANTRA!!!!! Thanks to all the staff.

angiesisk2

27 de nov. de 2013

My family I went to Hyundai of Asheville expecting to get get turned down even for a used car, but left the lot with a NEW Hyundai!! Justin Primm was awesome!! He was a down to earth salesman not pushy at all, you wouldn't have known he was a salesman. This is the first new car i have owned. I LOVE MY HYUNDAI ELANTRA!!!!! Thanks to all the staff.

Kymberly

6 de nov. de 2013

My experience at Hyundai of Asheville was wonderful! I wasn't planning on buying a new car at the time I went into the dealership, I was looking to see what my options were for when my current lease expired. I met Dennis Morgan when I got there. He was wonderful right off the bat, listening to what I was looking in a new car. He brought around a new Hyundai Sonata that fit exactly what I was looking for. He was so knowledgeable about the car and all it's features. He was also in general a really great, personable guy, who did not make me feel pressured at all. I was not planning on getting a new car that day but thanks to Dennis I walked out of there with a beautiful new car that I love. The deal that Dennis got me was better than what I had been anticipating for when I finally did get a new lease. This is my third Hyundai and it won't be my last. I will recommend Dennis Morgan and Hyundai of Asheville to anyone who is in the market for a new or used car. The service is wonderful! Thanks again Dennis for the wonderful experience! Kymberly

Gems Cross

20 de oct. de 2013

From the moment we walked into the dealership, the atmosphere was welcoming and professional. Richard Parton, our salesman, first asked appropriate questions concerning our purchasing criteria. Then he answered questions we had about Hyundai since this was the first time we had looked at this manufacturer. He then suggested we test drive a vehicle and had one brought up for our inspection. He pointed out features we might appreciate and explained the warranties. When we returned to the dealership after the test drive, the sales manager, Michael Lawson, came over and introduced himself and asked if there were additional questions or concerns he could address. At all times, everyone was friendly and extremely knowledgeable about their stock. We were able to agree on a purchase price that was extremely attractive and now are the proud owners of a 2013 Hyundai Sonata. Great dealership. We loved dealing with them and we love our new car.

Gems

19 de oct. de 2013

From the moment we walked into the dealership, the atmosphere was welcoming and professional. Richard Parton, our salesman, first asked appropriate questions concerning our purchasing criteria. Then he answered questions we had about Hyundai since this was the first time we had looked at this manufacturer. He then suggested we test drive a vehicle and had one brought up for our inspection. He pointed out features we might appreciate and explained the warranties. When we returned to the dealership after the test drive, the sales manager, Michael Lawson, came over and introduced himself and asked if there were additional questions or concerns he could address. At all times, everyone was friendly and extremely knowledgeable about their stock. We were able to agree on a purchase price that was extremely attractive and now are the proud owners of a 2013 Hyundai Sonata. We love it.

college student

13 de oct. de 2013

This was my first brand new vehicle. I think because i'm young and don't know much about cars dealers and their prices; that i might have been charged more than i should have. My Dad has a lot of experience with dealerships and I chose to go without him and he has told me that the price i'm paying is not what it should be. On top of that I have had a difficult time getting help with some questions and concerns I've had. i call the dealership countless times in a 3 week period and i'm either told to hold and then hung up on or they tell me they will call me back the next day and never do. I really like my car and the man who sold me the vehicle (Jeff) but the customer service was horrible and i think i might have been unfairly charged.

Andy1135

13 de sep. de 2013

Awesome experience, loved it! The people were very friend and accommodating. I would definitely recommend this dealership! Best place in the whole wide world. Period.

angdurk1123

22 de ago. de 2013

This is our second used car purchase from this dealer. Our first purchase was in February of 2012, and we had a very positive experience with both the sales and finance staff. Because of our first experience, we decided to return to this dealership for another used Hyundai. We found the car we wanted at a good price and the sales staff was very friendly and took a significant amount of time with us to finalize the sale. When we encountered some confusion during the finance process, we expressed our concerns, and the team negotiated a satisfactory resolution to the issues we raised. We are pleased with the outcome, and grateful to the staff for taking the time and trouble to address our concerns. We love our first Hyundai (a Santa Fe), and we are confident that we will enjoy our new Sonata as well.

Grace Dula

13 de ago. de 2013

My experience was amazing!!! After speaking with Mary Ann wanting to purchase a Genesis, Ryan informed her that one had come available. It arrived and I loved it!!! Charles, Mary Ann and my husband worked on the details, them Mike Lawson made the closing very easy. I went home with a car I love!!! Thank you all for making this experience so awesome!!!!!

geb0117

12 de ago. de 2013

My experience was amazing!!! After speaking with Mary Ann wanting to purchase a Genesis, Ryan informed her that one had come available. It arrived and I loved it!!! Charles, Mary Ann and my husband worked on the details, them Mike Lawson made the closing very easy. I went home with a car I love!!! Thank you all for making this experience so awesome!!!!!

booboolox

31 de jul. de 2013

My experience with the 3 staff members mentioned was excellent! i spoke with Mary Ann upon arrival, she was pleasant down to earth, and thorough. I was unable o afford the vehicle I originally wanted but she was able to redirect me to a brand new vehicle that was within my budget and walked me through my process explaining the features and I was completely satisfied. I did not know I was eligible for a $500 rebate as a veteran and found out today and called her to let her know and she asked if I had the proper paper work for proof and is assisting me further (4 days after the purchase) due to the oversight, she is awesome!! Charles was friendly and eased my mind about financing and assured me that they would do the best they could to accomodate me, he fullfilled what he proposed!! And last but not least, BILLY the (WIZ) KID DID AN OUTSTANDING JOB SECURING ME A FINANCER, THAT EXCEEDED MY EXPECTATIONS!! This team of employees at this dealership deserve a standing ovation for OUTSTANDING customer service, they did a wonderful job!!

francesporter

29 de jul. de 2013

I had done quite a lot of research prior to beginning to actually visit dealerships to test drive vehicles. I had pretty much decided on a Hyundai Sonata, both because of the great warranty Hyundai offers on their vehicles, and because I loved the way the car looked. I had a friend that had owned a Hyundai, and loved it. I had gone so far as to pre-qualify through Hyundai of Asheville's website. Ryan called me within a day, to go over my application, and set up an appointment on Saturday to test-drive some cars. So far, so good, right? I arrived at the dealership on Saturday, at my appointment time, and asked to speak with Ryan (which he had asked me to do during our phone call.) Ryan immediately passed me on to one of the new salespeople, John Paul, or JP. JP was a delight, young and eager, and wonderful to work with. I told JP what vehicles I was interested in, told him I had done quite a lot of research online, told him I had pre-qualified with Ryan, and even told him what color Sonata I wanted to try out. I then spent the next 40 minutes filling out paperwork, including another credit application, even though I had already done so. I kept trying to explain that I was only shopping at this point, not buying, and I just WANTED TO DRIVE A CAR! Poor JP had to explain that this ridiculous procedure was just how they did things, and that he was going to go get a car to drive, as soon as we finished. At one point, my brother, who was with me, and who sold cars once upon a time, stuck his head into the corner office, where at least 10 employees were milling around, and told them they were going to lose an almost certain sale if they didn't just let me test drive a vehicle!!! Long story short, by the time they finally brought a vehicle up to try out (not the one I was interested in, by the way), I was so annoyed, there was no possible way I was going to fall in love with the car. I have to stress that the salesperson, JP was terrific. He had nothing to do with the loss of this sale. His supervisor, who's name I cannot recall, probably because I was so annoyed, tried to do some damage control after we drove the car, and proceeded to try to hard-sell me, even though I told him also that I was only shopping, not buying. I would never return to this dealership, and will certainly share my experience with anyone I know who asks. First rule of sales - you can't sell a product your customer isn't in love with. I never had a chance to love the car, so Hyundai of Asheville won't be selling me one...

cdfwncgrl

13 de jul. de 2013

This dealership goes above and beyond to make sure your needs are met. Very friendly service with great customer service skills. Would buy again from this dealer in the future.

crystal

13 de jul. de 2013

This dealership goes above and beyond to make sure your needs are met. Very friendly service with great customer service skills. Would buy again from this dealer in the future.

eskilmer

6 de jul. de 2013

This dealership provided an interesting car buying experience. They had a decent selection of vehicles and the Service Department is one of the best I have ever dealt with.

Disgusted and disappointed in Asheville

6 de jul. de 2013

I recently purchased a brand new car from this dealership and upon negotiating the deal I was promised a few extras before signing the deal. Thus far the dealership has refused to honor any of these promises. Once I purchased the car and signed on the dotted line I was instantly forgotten and ignored. When I tried to call I was ignored and told "do you actually think you are our only customer?" two days after my purchase. In addition to this, I was told by the salesman that if I didn't give them all 10's on their survey with Hyundai they would NOT do any of the things they promised me upon signing the papers to purchase the vehicle. I believe this is BLACKMAIL. When I reported this behavior to the owner's son, Billy Hill, he told me that the salesman was only looking out for his family.....well who is looking out for me Mr. Hill? Buying a new car is a momentous occasion for most of us and this occasion was ruined and turned into a nightmare by this dealership. It seems I will have to go through legal channels to resolve these issues. Thank you Hyundai of Asheville for solidifying my belief that I should never trust a car dealership.

KatherineSoto

8 de jun. de 2013

Jeff got us out the door when we needed. We had a deadline on the day and we knew what we wanted. He helped us get there, and on time. Great job! We're very happy with our new Accent. It's perfect.

JasonSpeier

28 de may. de 2013

I have not purchased a vehicle from Hyundai of Asheville yet but after being in the middle of a conversation between your salesman Richard Parton and a family member of mine who is a die hard Toyota fan and hearing the exchange of ideas I will almost certainly purchase a new Hyundai from Richard. I was highly impressed with his passion and knowledge regarding almost every step of purchasing a new vehicle. He is the kind of car salesman that a person needs when making a very big buying decision like a vehicle. If you are looking not only for some of the best made vehicles today but also a sales professional that knows how to find the "perfect" vehicle for you, then head down to ALV Hyundai and demand to have Richard as your sales professional!

mederlet

28 de may. de 2013

We actually bought TWO cars here within 4 days the Hyundai Sonata SE and Hyundai Santa Fe 2.0 Turbo. Our first day's experience had some trials and tribulations, however, when Bill took over us as the sales agent he did an EXCELLENT job rectifying ALL issues and making our buying experience a very pleasant and smooth transaction. Bill is very knowledgeable and experienced and knows his products inside and out. He does his research and it shows. Jared handled the finance aspect of the transactions. With both cars it was fast and painless. He is like a 6' 7" teddy bear with a big heart and truly cares about his customers. Michael is Sales Manager. He appears to have great respect for his employees as do they for him. He is very dedicated to his job, sales team and customers he is working with. Everything that was promised to us was done exactly how they said it would be. Buying one car is difficult enough, but to be able and buy two cars, have your needs and wants paid close attention to and fulfilled, negotiations to be beneficial to both parties and customer service to truly mean something is a dealership for us. Would definitely buy another car from not only Hyundai of Asheville, but utilize Bill again as our sales agent. They work hard to earn your business! :) Shirl Mederlet

Swissmiss

28 de may. de 2013

We actually bought TWO cars here within 4 days the Hyundai Sonata SE and Hyundai Santa Fe 2.0 Turbo. Our first day's experience had some trials and tribulations, however, when Bill took over us as the sales agent he did an EXCELLENT job rectifying ALL issues and making our buying experience a very pleasant and smooth transaction. Bill is very knowledgeable and experienced and knows his products inside and out. He does his research and it shows. Jared handled the finance aspect of the transactions. With both cars it was fast and painless. He is like a 6' 7" teddy bear with a big heart and truly cares about his customers. Michael is Sales Manager. He appears to have great respect for his employees as do they for him. He is very dedicated to his job, sales team and customers he is working with. Everything that was promised to us was done exactly how they said it would be. Buying one car is difficult enough, but to be able and buy two cars, have your needs and wants paid close attention to and fulfilled, negotiations to be beneficial to both parties and customer service to truly mean something is a dealership for us. Would definitely buy another car from not only Hyundai of Asheville, but utilize Bill again as our sales agent. They work hard to earn your business! :) Shirl Mederlet P.S. Also utilized the service department which did a superb job on our car.

lananicoara

27 de may. de 2013

I was lucky to have Richard Parton walk me through and make my first purchase on my own a perfect experience. He was beyond helpful, he cared about my personal needs and making sure the vehicle I chose fit those needs. Not only would I recommend others to go to Hyundai, I high recommend they find Richard, because he truly cares about his customers and their experience in buying a car!

SandieSue

23 de may. de 2013

I was very hesitant to buy a new care, but my current vehicle was barely running, needed major repairs and had high mileage.I had looked at car reviews and decided to get a Chevy Cruze. After a long process, the financing didn't work out. And I'm glad it didn't! My friend suggested the Hyundai dealer and I fell in love with the Elantra. My salesman and the team at Hyundai worked very, very hard to get me the best deal on my trade in and payments withing my budget.The Elantra is beautiful- it has a sportier exterior line, a higher quality interior finish and better detailing than the Cruze. And my new 'Baby' came appointed with a ton of extras! I will save money not having to go to the Orange Peel to get my electronica/dubstep fix now that I have all those stations on my Sirius satellite radio! Yes, I'm talkin road trip now!! I would recommend Hyundai of Asheville to anyone. And I will, eventually, go back there to upgrade my 'Baby' one day! Bill made fresh coffee for me while I was waiting. He was kind and personable. I am totally happy with the 'Hyundai Experience of Asheville'!!

BigKiss

21 de may. de 2013

Yesterday me and my partner went to trade in our car with a (new for us) used car. We had seen a Toyota RAV4 on the internet and wanted to test drive it. We were looking for an SUV or a wagon or a hatchback. A few days ago we test drove a Honda CR-V at another dealership in Atlanta and the experience was horrible. But I can't say the same about Hyundai of Asheville. So much better staff all together. Very friendly! It turned out the car wasn't even ready to show yet, but they still let us test drive it. We really liked it, and saw beyond the dirt :) After the test drive, we worked out a payment which was in our budget without any games or tricks (hate the games that the sales people play!). We didn't feel like they just wanted to get our money. Very pleasant experience, wish all the dealerships were like that. Definitely would go back there to get a second vehicle when the time comes. I do think they could've washed the car better and more detailed, but it was fine and we just wanted to go home :) I'm very excited about the new car and hope it serves us for a long time :)

BigKiss

21 de may. de 2013

Yesterday me and my partner went to trade in our car with a (new for us) used car. We had seen a Toyota RAV4 on the internet and wanted to test drive it. We were looking for an SUV or a wagon or a hatchback. A few days ago we test drove a Honda CR-V at another dealership in Atlanta and the experience was horrible. But I can't say the same about Hyundai of Asheville. So much better staff all together. Very friendly! It turned out the car wasn't even ready to show yet, but they still let us test drive it. We really liked it, and saw beyond the dirt :) After the test drive, we worked out a payment which was in our budget without any games or tricks (hate the games that the sales people play!). We didn't feel like they just wanted to get our money. Very pleasant experience, wish all the dealerships were like that. Definitely would go back there to get a second vehicle when the time comes. I do think they could've washed the car better and more detailed, but it was fine and we just wanted to go home :) I'm very excited about the new car and hope it serves us for a long time :)

jeltlm

20 de may. de 2013

The guys a Hyundai of Asheville were wonderful to work with. They went above and beyond to get me a great car at a great price. I came in unsure if I was going to purchase that day. Once I looked at and drove the elantra, I was in love. I gave them my budget and they worked very hard for me, and made it work within my budget. I not only got a great car but I also got it within the budget that I could afford.

lawmcc

17 de may. de 2013

We went in to do some research, looking for information on used Sonatas. Billy Hill met us when we walked in, and he got Bill Griffin to talk with us. Bill asked questions about our interests, checked on used Sonatas in stock, then asked if we would be interested in considering a new Sonata. Though we had gone to explore used cars, we asked Bill to share information on new Sonatas. He took time to find out about our concerns and interests, identified a specific vehicle, and took us on a test drive. He evaluated our trade-in vehicle, and worked with us to come to a price that we were comfortable with. Bill is a good questioner, a good listener, and a patient and effective negotiator, and he is quite knowledgable about his product. He is also pleasant and interested to know about the customer. Billy Hill was helpful in working through all the paper work, also pleasant and easy to work with. We are happy with our new Sonata and will definitely recommend Hyundai of Asheville to friends. We will also definitely recommend that potential customers request that Bill Griffin assist them.

craftwave

12 de may. de 2013

I thouroughly enjoyed my dealings with Hyundai of Asheville. There were no high pressure tactics used. They asked me specifically what I was looking for. Every feature of my car was explained to me. Jeff my sales person was very curtious and went over the paper work with me to make sure I understood the details. Even though they were very busy that night I was not left standing and waiting. i would definately recommend this dealership to others.

marcushogan22

10 de may. de 2013

Jeff was a pleasure to work with! He was very thorough it showing me all the main controls and features for the Sonata! He also made the whole buying process very easy and hassle free for me! I highly recommend buying a Hyundai Sonata at Hyundai of Asheville!

ashevillesmoke2013

10 de may. de 2013

Jeff Biney was a pleasure to work with! He was very thorough it showing me all the main controls and features for the Sonata! He also made the whole buying process very easy and hassle free for me! I highly recommend buying a Hyundai Sonata at Hyundai of Asheville!

myreview223646

30 de abr. de 2013

Probably the most simple process of purchasing a car that I have ever experienced. Very professional staff and I actually had a great time during this whole process. Speaking of the process they make it flawless, very lean with minimal waste and very value added for me. They respect your time. I would definitely by my next vehicle here. My sales professional was very helpful with the whole process and found out answers to my questions. not someone who just tries to hack cars to the public.

mike

30 de abr. de 2013

Probably the most simple process of purchasing a car that I have ever experienced. Very professional staff and I actually had a great time during this whole process. Speaking of the process they make it flawless, very lean with minimal waste and very value added for me. They respect your time. I would definitely by my next vehicle here. My sales professional was very helpful with the whole process and found out answers to my questions. not someone who just tries to hack cars to the public.

cornmaze2004

26 de abr. de 2013

Bill Griffin took time to listen to me regarding what I was looking for and also was very helpful assisting me w/ my trade and getting into a price range that worked w/ my budget needs. He has a good sense of humor and qualities that allow for open and honest dialogue....Billy Hilll and Bill Griffin both answered questions and were very patient in view of the fact that I do not make BIG decisionsquickly.

tmgibson

25 de abr. de 2013

I bought my Veloster new from Hyundai of Asheville a year ago. I took it in because the front end is making a noise when gears shift, backing up, putting car in park, pulling forward slowly, putting car in reverse/drive. The noise is never ending. I take my car to get serviced and the Service Techs along with the Service Desk tell me that the noise I hear is "special noise of the Veloster". Also on that service visit there were recalls and updates that needed to be done that I was unaware of. One of those included a part dealing with the brakes. They replaced the faulty piece but forgot to reconnect my emergency brake. I didn't notice until later that night that the emergency brake was not working at all, so the next morning I call the service desk to tell them I am coming back and will need to be done quickly and have gas in my car since this trip was not my fault as I didn't forget to reconnect the emergency brake. Upon leaving the dealership, the Service Desk man, Tommy, followed me out to my car, and told me that he doesn't feel that I will be happy with any service they give me and that I need to find another dealership and there is one in another County another 40 miles on top of the 30 I drove to get to their dealership. I told him that I had filed a complaint with Hyundai Motor Company for the poor customer service that I have continuely received, Tommy said yes I know, I told him I didn't need to be talking to him and I didn't like his attitude. He responded that he didn't like mine either. What kind of company allows your employees to tell customers that they need to go else where for service? Hyundai of Asheville does.

Jameykay

14 de abr. de 2013

My decision to purchase a new car came rather quickly-- three days after I made the decision i was driving home in my new 2013 Sonata Hybrid. I had been thinking about a purchase for about three years now and had been waiting for the right time to do so. My dad has bought a Hyundai Sonata from Hyundai of Asheville in 2010 and raves about his car every chance he gets-- so I thought I'd give them a try! After going through utter and complete misery with two other dealerships (Hunter Hyundai in Hendersonville and Hyundai of Greer) Richard saved the day. The other dealerships didn't take us seriously and tried to pull the wool over our eyes... maybe it is because we look so young, possibly naive in that way. Hunter Hyundai told us their "best deal", which was still $2,000 higher than what we got the car for at Hyundai of Asheville (this was after they trash-talked Hyundai of Asheville for "not being honest about the sticker price", when in reality THEY were the ones who try to pull a fast one on potential customers). The entire staff at Hyundai of Asheville were incredibly helpful, honest and again, saved us from misery with the other dealerships. The only negative thing I could say is that whoever details the new vehicles needs to be taught how to actually clean a car... I swear they made it dirtier and I had to go back to get them to fix some grease smudges someone made when they were supposed to be cleaning my new car and I've never seen such a bad job at cleaning windows! I certainly don't blame the sales people for this. My experience with Hyundai of Asheville, and especially with Richard, was incredibly positive. I'd recommend anyone who is looking for a new Hyundai to go no further than here. You may want to browse other places for prices but that's it. Hyundai of Asheville was amazing. I love my new car and I feel so good knowing I supported a local business that is worth giving my business to!

Lbradleyhyundai

8 de abr. de 2013

The staff were very friendly and helpful. MaryAnn has done an excellent job following the purchase. She has made sure that all my questions and needs have been addressed. I have never experienced an auto dealership with the wonderful support following a purchase.

HubbaJ1

14 de mar. de 2013

Earlier this week I visited Hyundai of Ashville to look at a used Acura MDX. I didn't end up purchasing the car, but was particularly impressed with my sales rep, Mary Ann. Mary Ann was very striaght forward and open with me regarding the vehicle price, condition, how the purchasing process works, etc... When I had a few questions about the vehicles mechanical condition and she called a friend of hers (not associated with her dealership) and asked him to answer any questions I had, regardless of whether it would be good or bad for her sale. All that said, I was impressed Mary Ann's integrity (which is rare in this business), her connections, and her attitude. That said, I want to give her and her dealership a strong recommendation.

MDXACURA

14 de mar. de 2013

Earlier this week I visited Hyundai of Ashville to look at a used Acura MDX. I didn't end up purchasing the car, but was particularly impressed with my sales rep, Mary Ann. Mary Ann was very striaght forward and open with me regarding the vehicle price, condition, how the purchasing process works, etc... When I had a few questions about the vehicles mechanical condition and she called a friend of hers (not associated with her dealership) and asked him to answer any questions I had, regardless of whether it would be good or bad for her sale. All that said, I was impressed Mary Ann's integrity (which is rare in this business), her connections, and her attitude. That said, I want to give her and her dealership a strong recommendation.

adhernandez8383

4 de mar. de 2013

I had no intention of purchasing a car when I first went to Hyundai of Asheville. I am now the proud owner of a new Accent and I'm very happy with my purchase! The sales associate I dealt with, Richard, was a terrific guy. He was genuine, honest, and sincere, he helped me find the best financing options available and wasn't too pushy or overbearing at all. Overall, as a "first-timer" at the whole car buying thing, I couldn't be more content with the service I received at Hyundai of Asheville, and I'll definitely recommend them to friends and family in the future!

blue12

2 de mar. de 2013

I was very dissapointed in this dealership after reading such great reviews. I was quoted a price via an internet buying website that was substantially less than my local dealership in Tennessee, so I called to verify the pricing. I was assured that the price was accurate and that they had the car in stock. Upon my getting there, the car was in stock, although not the color I was told and the price was thousands more than they told me on the phone and via the internet!!!!I was told that the price on the internet included all the rebates offered and I didn't qualify for them. I showed them my print out indicating that I did qualify and that those were promised 'in writing' to be taken off the price quote. They said that the website was not working properly and that there was an error in the pricing. Really??After 2hrs of going back in forth, they finally relented to sell me the vehicle for 'only' $700 more than the gaurunteed internet price that was supposed to be no haggle. I was so mad at this point that I left and made the 1.5hr drive back home.This is a black mark for not only the dealership, but for the auto buying website as well.I will not recommend either of these companies to others.

VelosterMatt

26 de feb. de 2013

Had a great experience from beginning to end. They were very quick to call me after I requested a quote online and always friendly. They have also been great with follow up calls to make sure I am happy and I definitely am.

niki1

23 de feb. de 2013

I was amazed at the energy and efficiency of Bill Griffin,wow,what a professional;a real people person,sure knows his stuff, and he is someone I will highly recommend,and have alreadydone so!My bank tellers just saw my new 2013 Hyundai Accent(!) and were veryinterested in where I got it, etc, so I gave them Bill's card,also one of my managers at work wants tomeet Bill.I love mynew Hyundai, and also had been driving an '06 Elantra for the past 7 years...A shout out to Bill is:He is THE BEST!!Thank you Bill!(Y'all can strive to be like him!)Nicole Peirolo

ChristineBailey

20 de feb. de 2013

I was excited the whole time! Richard was pleasant and high engery the whole visit. I drove away with a smile knowing that my buying experience was so exciting. I plan to be a future customer without any doubts.

lapoljer

18 de feb. de 2013

We were very impressed with the friendliness of Michael and Charles. They were pleasant and helpful as well as providing the information that we needed. What meant the most to us is that they weren't pushy salesmen, which would have pushed us right out the door never to return. We don't do "pushy".We dealt with Michael over a period of two months as they were trying to locate the exact car that we wanted with all the options we wanted.Michael stayed in touch with us to update us periodically on the search. Even though they never did find the car we wanted in the color we wanted, when they got the 2013 Veloster in a metallic blue color, Michael called us to tell us and we went to see it and ended up buying it.We love our Veloster!

gwhite4075

17 de feb. de 2013

Fantastic experience! Michael was great to work with! He made, what is normally a stressful ordeal, into a very pleasant experience. His knowledge of vehicles is immense! We live 1 hour from the Asheville hyundai dealership. The expereience was so good, we drove back up there again and bought 2 more vehicles from Michael! Each time we go up to Asheville to have the vehicles serviced, Michael always comes out to see us. His professional and freindliness keeps us going back! thank you so much for a fantastic job! I would HIGHLY RECCOMMEND anyone to visit Michael at Asheville Hyundai!

Dale Bryant

17 de feb. de 2013

Fantastic experience! Ever car that I have ever purchased has always been a used car. This was actually my first new car that I have ever purchased. Micahel made the experience so easy and pleasant! He worked hard for me to get me the best trade-in allowance and interest rate! When we go up to Asheville to have car serviced (2012 Hyundai Sonata Hybrdi), Michael always comes out to greet and talk to me. He makes sure that serivce and friendliness go way past the sale! Thak you for such a great job! I would reccommed anyone to visit Michael for the best sales and service!

Gerald White

17 de feb. de 2013

Fantastic experience! Michael was great to work with! He made, what is normally a stressful ordeal, into a very pleasant experience. His knowledge of vehicles is immense! We live 1 hour from the Asheville hyundai dealership. The expereience was so good, we drove back up there again and bought 2 more vehicles from Michael! Each time we go up to Asheville to have the vehicles serviced, Michael always comes out to see us. His professional and freindliness keeps us going back! thank you so much for a fantastic job! I would HIGHLY RECCOMMEND anyone to visit Michael at Asheville Hyundai!

davidmejia1955

15 de feb. de 2013

Bill was very effective and gave us all the information we needed to purchase our new vehicles and we are very happy with our decision.

MarkcHalter

14 de feb. de 2013

Great place to buy a car, new or used. Very friendly sales team that work together as a team. They like to make sure you are getting into the right automobile for your needs. I have bought several cars in the past, and my salesman Michael Whitmire was by far the best experience all around.

MarkCH

14 de feb. de 2013

Great place to buy a car, new or used. Very friendly sales team that work together as a team. They like to make sure you are getting into the right automobile for your needs. I have bought several cars in the past, and my salesman Michael Whitmire was by far the best experience all around.

kathyeng

12 de feb. de 2013

Staff very friendly and professional. Did a great job working with me to get my payments where I needed them. I was very impressed.They treat you like family!

RSternberg

12 de feb. de 2013

Checked to have my car refinanced and walked out with a 2013 Genesis. Awesome car and great service! These guys would help you to get the best rate and are very helpful!

sarahnew

11 de feb. de 2013

Bill Griffin greeted us promptly when we walked up to the showroom. He worked very hard to get us the best deal on our trade in, explaining every step of the process that was going on. We felt satisfied with the price of the trade in and the new vehicle we took home. At the end we left happy. Thank you.

olivia511

11 de feb. de 2013

I went there to just look at some cars and I ended up going home with a new one! My salesman was Michael Whitmire and he was great! He was very knowledgeable on just about every car and helped me make my decision. Great dealership and great salesman!

looney_93

10 de feb. de 2013

Charles and the team at Hyundai of Asheville we extremely helpful in getting me out of a car that wasn't quite right and into the car of my dreams! They were very willing to work with pricing and with just a little back and forth and made me a deal that was better then what I walked in with.

hyundai1951

10 de feb. de 2013

After having a horrendous customer service experience at the Ford dealership in the morning, it was a breathe of fresh air to deal with the employees at Hyundai of Asheville. Excellent customer service and a very competitive price for my trade and new Santa Fe Sport. Unlike the earlier experience these sales guys actually listened to what I was saying and didn't get into the old fashioned used car salesman high pressure tactics employed by other dealers. I would highly recommend them as a dealership and the new Santa Fe is a knockout.

Janice

10 de feb. de 2013

Charles and the team at Hyundai of Asheville we extremely helpful in getting me out of a car that wasn't quite right and into the car of my dreams! They were very willing to work with pricing and with just a little back and forth and made me a deal that was better then what I walked in with.

kathye

9 de feb. de 2013

Staff very friendly and professional. Did a great job working with me to get my payments where I needed them. I was very impressed.They treat you like family!

grangersb

8 de feb. de 2013

Just went to look at their Hybrids. Hyundai Sonata has a good over all rating with safety features. Good attention to detail. Smooth ride and good mileage for a midsize car. It has many standard features on it that you might expect to find on a higher priced vehicle. We owned a Toyota Prius. We eneded up trading our Prius in and Leased a 2012 Sonata Hybrid. Dealership really worked hard for us to get financing for it. Our Sales/Person was Bill Griffin. He's a sweetie. If you stop there be sure you ask for him. I'm glad we just "stopped to look".

Rsternberg

6 de feb. de 2013

Went there to have my van refinanced and ended up driving home with a 2013 Genesis. Great car and great service. Had a few problems which Michael Whitmire and Jamie Davis addressed right away. Thank you very much!

RSternberg

6 de feb. de 2013

Went there to have my van refinanced and ended up driving home with a 2013 Genesis. Great car and great service. Had a few problems which Michael Whitmire and Jamie Davis addressed right away. Thank you very much!

ron_whisenant

5 de feb. de 2013

I went in just for a test drive of the new 2013 Sante Fe Sport. I did not plan to buy immediately. Bill Griffin came out to meet me within minutes of my arrival. He was extremely knowledgeable about the cars features and performance. He wanted me to clearly understand the differences between the Base 2.4 and the 2.0T models, so we test drove both. He explained the features of the various options packages and the safety features. I was impressed with the overall value of the SanteFe Sport. They had a model on the lot with the specific packages I was interested in, so we started to deal.Bill and Sales Manager Billy Hill were skillful negotiators, but we were able to work out an attractive trade-in price for my 2011 Kia Sorento. I drove home in my new Hyundai

dhschnack

31 de ene. de 2013

Charles Baldwin was very personable and enhanced the customer experience. Hyundai of Asheville is the most convenient dealer to my home. Their management is not nearly as honest as Charles.

katebarr1

30 de ene. de 2013

Charles was a wonderful salesperson. He was able to answer my questions and address my concerns without being pushy &/or aggressive. I went to this dealership just to browse, prior to a scheduled appointment with another nearby dealership to put a deposit on a car there! Charles showed me this beautiful red Tucson, then Billy chimed in with some additional information, and before I knew it, I was signing the papers to purchase! They even delivered to my home which is about 24 miles away. I am a more-than-satisfied customer. I appreciated Charles's and Hyundai of Asheville's easy-going approach, and I would recommend them and their cars in a heartbeat!

BarrKate

30 de ene. de 2013

Charles was a wonderful salesperson. He was able to answer my questions and address my concerns with out being &/or aggressive. I went to this dealership just to browse, prior to a scheduled appointment with another dealership to put a deposit on a car there! Charles showed me this beautiful red Tucson, then Billy chimed in with some additional information, and before I knew it, I was signing the papers to purchase! They even delivered to my home which is about 24 miles away. I am a more-than-satisfied customer. I appreciated Charles's and Hyundai of Asheville's easy-going approach, and I would recommend them and their cars in a heartbeat!

Very happy customer

28 de dic. de 2012

Song Yun provided a world class customer service experience for us, speaking from the standpoint of a professional in the business of customer relations management. He was particularly adept at explaining the technology of our new Sante Fe - so that non-tech savvy people could understand. We felt he gave us a great deal all the way around. Actually the other staff worked so well in a team effort to give us exactly what we needed - including the outstanding business manager who went the extra mile to serve our needs.

rodge

6 de dic. de 2012

I worked with Song Yun and bought a used Toyota Camry from this dealership - he was extremely friendly, knowledgable and patient... He took the time to introduce himself, explain about the dealership and the history behind Hyundai which I found interesting... He also made sure to help me make the best selection based on my life style and budget and took the time to make sure I had all of my questions answered through the entire process. I left the dealership with a positive experience and will definitely be a repeat customer and will refer to my friends and family!

Heather

6 de dic. de 2012

I worked with Song Yun and bought a used Toyota Camry from this dealership - he was extremely friendly, knowledgable and patient... He took the time to introduce himself, explain about the dealership and the history behind Hyundai which I found interesting... He also made sure to help me make the best selection based on my life style and budget and took the time to make sure I had all of my questions answered through the entire process. I left the dealership with a positive experience and will definitely be a repeat customer and will refer to my friends and family!

4shoes1

21 de nov. de 2012

We had a great experience working with David. He worked really hard for our business and was very helpful. David stayed late to help us get our payments to where we were as satisfied as possible.

Coppergirl

17 de nov. de 2012

Derek was friendly and helpful. He said he liked to treat his customers like family and he did. He was honest and helped me work within my price range. I would highly recommend Derek and Hyundai of Asheville to anyone.

brittany.rogers.3114

15 de nov. de 2012

I had such a pleasant experience at Hyundai of Asheville. Unlike most car salesmen, David was so easy to work with and not overbearing. I would highly recommend buying a car from this dealership. The whole staff was friendly and helpful. Thank you so much!I love my new Hyundai Accent!!!!!

Tia Garland

8 de nov. de 2012

These guys have values you won't find anywhere else. They treat you with respect no matter what your situation. They go the extra mile to help you anyway possible. These guys spent all day with me working a deal and keeping my interest and needs first. I am very pleased with the service and the way my family and I wete treated. I highly recommend them.

DianeHonneycutt

31 de oct. de 2012

We went to Hyundai of Asheville only to look not sure if we could find anything to fit our budget. We even got there 30 minutes before they opened. We got out to look at a few cars and Dan came out and was very helpful.We let him know what we were looking for and surprisingly we didn't think he could meet our budget but he did. Dan was very honest, helpful, gave us the facts, was not pushy, very polite and very professional. We even shared our faith and made a great connection which made it more than a just a deal. I would prefer Dan Brown to everyone. He,s very knowledgeable and friendly, A super guy. Thanks Dan, you were a blessing to us. The Honeycutts

mcnamara

26 de oct. de 2012

Don't buy a car from anyone except Dan Brown. He is TOTALLYamazing. He's very knowledgeable about any and every car on the lot.He listens to all the concerns that you have. Dan is kind, genuine,honest and trustworthy. He makes buying a car fun and enjoyable.The absolute best part is he does not pressure you into buying acar. He gives you ALL the facts about the car and let's youdecide. Thanks Dan for all your help. I really appreciate everything. You are the best.Patricia McNamara

48talmad

6 de oct. de 2012

Joe worked on a very bad day (raining) and it was near closing time. He had located a couple of cars on the lot in which we might be interested. To repeat, the weather was terrible. We selected an Elanta and the leasing process went smoothly. There was no trade-in and my wife had left the checkbook at home. We drove our new car home and I took the check for the up-front money to the dealership the next day. My wife and I felt like Joe was working for us. A very good buying experience.

bobbijo.davidson1

29 de sep. de 2012

My husband and I have been to other dealerships and have walked away from those dealerships without a car because they discriminated against us for being young. No one would even approach us to see what we were looking for. At Hyundai of Asheville my husband and I had not made it fully out of our car when Mr. Joe Childrey met us at our car and offered his immediate assistance. We are now the proud new owners of a Hyundai Elantra. Mr. Joe Childrey was very polite and made our shopping experience very enjoyable and less scary. My husband and I have not leased a car before so this is our first time, I believe they folks at Hyundai of Asheville appreciated this decision and worked to give us the best deal possible. Joe even filled our car up with gas before we left the lot. I will be taking my business to Hyundai of Asheville from now on.

DirkPitt2013

28 de sep. de 2012

Just a wonderful group of people to work with. Michael Whitmire in particular was very knowledgable about the 2.0T Sonata and Very able to answer our technical questions.

bcooper

17 de sep. de 2012

My gf and I stopped by here to check out a mini cooper S we saw on their used car lot. We were out that day specifically to test drive different types of cars to figure out what my gf would want. It was hunting day. Immediately we are approached by what turned out to be a new sales man, an older gentleman. Pretty normal car dealer convos, but no prices on cars. So, we go inside to chat and to supposedly get keys to drive said mini and possibly a used Hyundai. We spend the next hour waiting alone or talking to this guy who is in no hurry to do anything. Before we even have keys to test drive or even know the price of the car, they are asking for any information, minus social security numbers and are even asking about how we want to finance through them. We do finally go on a test drive and return to talk pricing. My gf likes the car. The sales guy is kinda wierd, kinda pushy but we can talk about the car at least. Still no asking price of the car. Just the "Well what do you want to pay for it?" game. We finally get the asking price and it is way overpriced for the mileage and factory options it lacks. We are already getting impatient with the guy and are ready to head to the next stop but this guy doesn't let up. Finally he steps aside to chat with his manager to see if the price is negotiable (after talking about financing over and over like the price won't change). We take this moment to quietly leave, not trying to be rude, but before I can get to our car, another guy is running after us. I figure this guy will apologize for the new older guy being so slow and green, but more haggling ensues. This guy is bent on getting us back into the office to waste more of our time. We made the point clear over and over, the price was way high, but we would be back if we wanted to actually negotiate a real price. Still this guy doesn't let up. (this guy is Michael Whitmire listed on this site btw) I'm starting to get upset that we have lost near two hours at one place, with lots more stops to make and this guy is even beginning to argue with me on why I would need to be anywhere else, like I am making it up. At this point I was about ready to have at it with this guy, but instead I put the car in gear and drove away from this guy. I did make sure to leave black lines on their pavement on the way out. Immature reaction? Sure. Worth it? Hell yes. In short, we got ran around, wasted time, were extremely rudely treated and their price for the car was way too high to even start. Even if they called and said they could accept our counter offer I would never give those badgers one penny. Every other dealer we had been to was super nice and not pushy at all. Hyundai of Asheville has certainly left a bad taste in mine and my gfs mouth about Hyundai dealer.

53peterson

10 de ago. de 2012

I walked into Asheville Hyundai ready to buy a car if we could come up with a win - win deal. Marry Ann and Jamie Davis were both friendly and helpful. I had been to the Honda & Subaru dealer several times and they did not seem to want to work with me, unless I was willing to overpay and accept a low ball offer for my trade. I felt that with a minimal amount of friendly negotiation the team at Hyundai offered me a deal that was acceptable. They pushed, but not to hard. I had also planned on financing though my credit union and was close to walking away because Dasha (finance) was boarder line pushy. However, I gave him the opportunity and I am glad I did. They found me a great deal and did not try to slip in any hidden BS. He also attempted to sell me on the extras, but quickly banked off when I did not bite. Again in the end they pushed, but not to much. It was refreshing to work with a dealer that seemed to want to make the sale happen, after dealing with both Subaru and Honda who seemed to be full of them selves and not ready to deal. I would go back. We will see in 5 years if I am happy with the car, but the initial buying experience was good.

GraceandTruth

9 de ago. de 2012

I drove from Knoxville to close a deal made over the phone with Charles as well as the Used Sales Manager. When I arrived the car I was to pick up was not in the condition I was told it was, was not the correct color, and utterly filthy. Charles and the used car manger were either not present or too cowardly to face me. Management hid in their office and sent Mary out to deal with me. They refused to talk to me of leave their desks/office. Mary, however, was very nice and friendly. I told her I was so sorry she works for such cowardly, dishonest, unethical, inconsiderate people. I will never deal with this dealer ship again and will be posting to all forums I am on how I was treated.

Jenkinson81

20 de jul. de 2012

Very friendly staff. Willing to stay after- hours to make the sale. Very thorough with all aspects of the car test drive, paperwork & eventual sale. Worth the trip to NC for the price of the car.

glmills

18 de jul. de 2012

Hyundai of Asheville is the place to buy your new Hyundai. They have a great staff and understand how to present an excellent product without any high pressure tactics. Our salesman, Michael Wright, was most helpful in showing the Hyundai line and allowed us to test drive several new cars that we had an interest in. We departed the dealership in a new Sonata Hybrid and are very happy with the vehicle and the staff at Hyundai of Asheville.

ddcox

4 de jul. de 2012

My wife and I met Mary Ann (sales)when we were at Hyundai of Asheville. They did not have the color we were looking for on hand. A few days later, Mary Ann called and left a message that the color we were interested in had arrived. She followed up again and we went to Hyundai of Asheville a second time. When we arrived, Mary Ann greeted us and explained in detail the different features of the Hyundai Tucson. Mary Ann took time to answer our questions and made us feel comfortable. Never did we feel she was in a hurry to wait on another customer or go home. Mary Ann was wonderful. Mary Ann, Michael Lawson (floor manager), Jason Scott (general manager),and Gene Cline (new car manager) worked diligently to make sure the cost of the vehicle was in our price range. Kellie Howard (finance officer) was wonderful in explaining the options we had concerning the warranty. The staff made sure we were satisfied as we drove home in a new Tucson. We would definitely recommend Hyundai of Asheville to anyone looking to purchase a vehicle.D. Cox

USERNAME HERE

25 de jun. de 2012

Excellent salesperson who is solely about the customer's needs. He does not try to sell you a car and he is honest. It is all about what YOU want. If you want information from a guy you can trust, go to Kiwi. Even though he is new in the business, he knows his product and he brings integrity a person needs when making an important decision like buying a car.Did not know him prior to this experience. Highly recommend him to anyone who wants a fair deal and an excellent experience!SIX OUT OF FIVE STARS

tzzzzzzzz2

12 de jun. de 2012

This was my first car buying experience, and a wonderful experience it was. I had already made visits to other dealers, none of which were as friendly or as welcoming. My dealer really listened to what I had in mind from the very beginning. He was exceptionally patient with me, showing me all my options and answered any and all questions I had. Buying a car can be a very stressful experience, and for me a big decision, but it could not have gone any better. It could have been the same exact car for the same price, but it was really my dealer who made the experience worth while.

shirleymo

12 de jun. de 2012

I was involved in a traffic accident in May that destroyed my car, a Toyota Yaris. I wanted to replace it with something similar but not quite as small. As I am 71 years old I did not wish to take on a car payment every month, so my goal was to find a quality used car that would cost equal to (or as close as possible)to the settlement with my insurance agency. My salesman at Hyundai of Asheville was Michael "Kiwi" Wright. He listened to me and was gracious and friendly without being overbearing. As I have never purchased a used car before I was understandably "leary" of the entire situation. Michael put me at ease and I felt that I could trust this man to find me a good car for the value. In the end, I drove off in a 2010 Kia that seems to be in great condition. It handles well, is economical, and the body is in excellent shape. I ended up paying slightly more ($200+) than I wanted to spend and I did have to bargain with the Manager who closed the deal. All in all, I would recommend this dealership and especially, Michael Wright. I love my "new" car and I feel very satisfied with Hyundai of Asheville.

Flashhawk

9 de jun. de 2012

My buying experience at Hyundai of Ashville was one I will certainly remember. The sales person Michael Jordan was one of the best sales people I have ever worked with and was fantastic, from the time we arrived at the lot until we left. As being in the automotive business for 20 plus years with working on vehicles at a dealership earlier in my career then changing to the manufacturing side of automotive, I certainly understand how the business should be and how it should not be. As a plant manager of a manufacturing facility, I can assure you, if you are looking for a new or a used vehicle you will not find a better place to buy than Hyundai of Ashville and certainly will not find a better sales person to work with than Michael Jordan, he is truly one of a kind.So if you are looking for a Hyundai it will be well worth the time, to make the drive and the experience will be a one to remember, the staff is first class, and your buying experience will be fun and not like the other dealerships were you will spend 4 hours haggling over every single item.In addition if you are looking to finance, you can rest assure that Gene Cline will get you the best rates with the best banks. The added bonus to the whole experience will be when you actually close the deal and finalize paper work; Kelli Howard will make sure everything is spot on for you.Jason Scott (General Manager) I would like to say, job well done with your team.Hyundai of Ashville, thanks for making my experience top notch and see you again in the future.

robinburch

5 de jun. de 2012

We had a very pleasant experience at this dealership from the time we drove into the lot until we signed the papers and drove away in the new car. Sales people and managers were very helpful and friendly. They answered all our questions and made the process very simple. This is the first Hyundai I have ever driven and they were right there with the information I needed to make this decision.

Roseofsharyn

28 de may. de 2012

First off, I LOVE my car! I found a great deal on a gently used 2011 Kia Forte. In the past when I've dealt with dealerships, I always left with a sense of frustration. I've purchased a car in the past that had left me regretting my purchase. That was NOT the case this time! Derek Patton is a great sales consultant. I've learned to ask questions when looking at cars and thought I knew everything. Derek made sure to give me a thorough introduction to my car and was extremely knowledgeable. I usually hate filling out paperwork but Kelli made it a quick and painless process. Hyundai of Asheville is a friendly place to purchase a vehicle. I will definitely be back for all of my service needs and will definitely refer friends and family! Thank you Derek and Kelli!

duven

16 de may. de 2012

It is generally believed that purchasing a new vehicle is an exercise in frustration, theatrics and flim flamery. This was not the case involving my recent purchase of a Hyundai Elantra from Hyundai of Asheville. I went there with interest in another model, the Sonata, which was thoroughly explained to me before taking a test drive.The process was somewhat evolutionary as I changed my mind several times about the different Sonata packages offered and eventually settled on the Elantra. During that time all of the sales persons were patient, helpful and intent upon guiding me to the best vehicle suitable for my budget and my needs. They were very knowlegable of their product, professional in their presentation and curteous as I switched from several different choices. The negotiations were pleasant, all options were explained to me and they worked extremely hard to get me into the best possible vehicle for my needs without any of the hardcore antics usually associated with the purchase of a new car. I left the dealership with a smile and found the entire experience to be a very friendly and positive experience. The entire staff went to extra lengths to make me feel comfortable and to address my needs. There were several small touches which added to the experience. Thick floor mats not listed as standard items were in the car after it was fueled with a full tank of gas and washed and cleaned. Michael Jordan covered all of the vehicle functions with me and programed the Blue Tooth option to my phone with great patience.The product speaks for itself. The Elantra is one of the best vehicles I've ever driven. It is stylish, well thought out, functional and well built. It makes one suspect that this is a car company that values quality, engineering, inovation and performance as much as the bottom line. Of course time will be the final judge but I suspect this vehicle will weather quite well over the years.The entire experience from the moment I walked into the showroom until I pulled out of the parking lot with my new car was great. I thank everyone involved and I will be back for another Hyundai when my daughter graduates highschool and takes this one away from me.

cherylh

15 de may. de 2012

the services was good. i was please that they all came together and work with us. i would recommend this dealership to my friends. thanks

frank3rd

21 de abr. de 2012

Friendly helpful folks. Convenient, but the waiting room is too small. You can't gey away from the tv. I like having wifi so I can use my iPad.

Sam Gibbs

18 de abr. de 2012

TO WHOM IT MAY CONCERN: I had the privelage of meeting and getting to know Dan Brown a few months ago when I took a friend to buy a used vehicle that the dealership had advertised. I found him to be friendly, courteous, not pushy, and a great all around person. He responded to all our questions about the vehicle and how to install more options than it had in a very caring and positive manner. For these reasons, my choice of a salesman (and dealership) was obvious when I decided to buy a new car for myself. On the day I went to buy my new car, upon my arrival at the dealership,I was told that Dan was not scheduled to come to work for an hour or so yet, so I explained that I would only do business with him due to the fact that I considered him a friend and knew him to be honest and caring, and also NOT PUSHY, a rare trait in a car salesman. After this was agreed on I took 1 test drive in a car I had already picked out and researched on the internet. By the time Dan showed up he already had a sale to his credit for that day. One might think that the salesman would just slink off to his desk and figure up his commission on the deal, but NOT DAN.!! When I came back to pick up the car the next day, he spent a couple of hours showing me all the electronic gadgets and how to use them, set up the "blue tooth" phone system, and filled the gas tank as his dealer ship had advertised but there it sat with 3/4 tank of gas showing on the gauge. Before I drove away with my new car, (the first NEW ONE since 1959, Dan stressed to me that if I had any problems or concerns on operating the electronics, I should come and let him explain it all again and again for as long as it took. His knowledge of the product and willingness to share said knowledge were, and are AMAZING.!! If I ever buy another new car, Dan will be the salesman so long as he is not selling "smart for two"s, or "Ugo",s by then. Thank you for a great buying experience and a great car. It has performed flawlessly so far, Just like Dan.!! I would recommend him to ANYONE seeking a new or used vehicle.!!Sam Gibbs

eddyjim

14 de abr. de 2012

It was a smooth experience, considering that we were not much in the market to buy, and not a particularly 'hard sell'. Charles and management seemed to be a good working team.

sbolding

13 de abr. de 2012

Service was performed quickly and the service personnel were all very curteous. I was pleasantly surprised that they also offered to wash and vacuum my Elantra. Best overall service experience ever!

Chris Ellis

24 de mar. de 2012

My wife and I shopped several dealerships in the Asheville area, it was like a breath of fresh air when we visted Hyundai Of Asheville. The staff welcomed us and showed a genuine interest in placing us in the car we wanted, they took time to explain the features and benefits of the car. One dealership we visited just walked us outside and let us walk around their car and never offered a test drive and a week later have still not contacted us back. Cliff Worsham and Marry Ann Leavins went above and beyond to make our car buying experience pleasant, I highly recommend anyone looking for a vehicle to speak with these nice folks, they get your business the old fashioned way, they earn it.

Iris31258

12 de mar. de 2012

Everyone that I worked with are all great! Derek Patton is an asset to the company and I would recommend him to anyone looking to purchase a new or used vehicle. I also appreciate the efforts of Gene Cline and Jason Scott to help me obtain financing under not great circumstances. I am very pleased with the whole process.

t8wnbb

20 de feb. de 2012

Myself and my mother visited Hyundai of Asheville during their special sale on Sunday. The visit started out very pleasantly, it was busy so it took a while to be approached by a salesman. We was greeted by a very charming friendly associate from salsibury Mr. Brown. He made us feel very welcome and accommodated us with many test drives. We agreed we favored a used 2012 accent gls with 10600 miles. We was then approached by Mr Beaver to discuss the price and trade in values. We was offered 1000 for our vehicle which was very offensive to me. They asked 19800 for there used accent, they might as well have slapped me in the face with offer. Reason being a brand new accent with the options this one offered should have not been over 17500 sticker price. After we discussed it beaver told me that he gave me a price on an ellantra. Easy mistake, he was to contact me the next day with the correct price but he did not honor his word. I have spoke with different salesman to find out there asking price but I am blown off. Started out having good experience but left offended and with a bad taste in my mouth. I will consider Hyundai as a future vehicle but will never do business with these crooks.

angdurk

17 de feb. de 2012

I would like to express my wife & my apprciation for the great service we received at Hyundai of Asheville on the purchase of our Santa Fe yesterday. In the past I have purchased vehicles from Mercedes, Lexus, BMW, Hummer & Corvette dealerships and I must say that the courtesy, friendliness, competence and thoroughness of Dan Brown and his staff including Mary Ann Leavins, Brian Beaver & Kelly in the finance dept was unsurpassed !! I would enthusiastically recommend Hyundai of Asheville for anyonepurchasing their next vehicle.John & Angela Durkin

edeb.2012

8 de feb. de 2012

Deb and I came across Dan Brown and Hyundai of Asheville while we were out shopping for a new car, you see Deb had been hit in the rearend on 12/29/11 totalling her 2008 Subaru Tribeca. While we were waiting an answer from a dealership just down the street, we stooped to look at Hyundai of Asheville and met Dan Brown, who we talked to in lenghth. He ask us a question that no other saleperson had bothered to ask us. "what was our needs, what were we looking for and then proceeded to share all of Hyundais options, financing and other needed information. Deb had owned a new 2008 Sante Fe and she really liked it, except it was not AWD. Dan answered every question we had and made us feel good about buying a vehicle once again. We left the dealership with Dan's card in hand as well as a brochure for the new 2012 Hyundai Sant Fe. That night Deb and I talked it over and we both knew we wanted to buy a Sante Fe so the next morning we called Dan and made an appointment. When we arrived he had 2 vehicles waiting for us to look at. Once again we spoke about what we wanted and went from there. Inside everybody made us feel right at home and that was a good thing, taking the stress out of buying a vehicle. Dan made the paperwork and financing go smooth and easy. He kept us informed during the entire process. Gene Cline made sure we got the best deal possible. Dan Brown by far is the best saleperson we have ever delt with, the entire Hyundai of Asheville team is a truly a TEAM, honest and friendly beyond any we have met, and we have bought many vehicles. Deb and I highly recommend Dan and Hyundai of Asheville to all our friends and family or anyone looking for a great deal, a good car and stressless vehicler purchasing. We also want to mention how much we apprecited Kelli up in financing who was a delight during our contract signing. Dan and the Hyundai team helped us buy a car, they did not sale us a car. All the staff at Hyundai were so friendly and professional but REAL. It was a fun day, just a simple, carefree experience all the way up to the high five and the little OK dance Deb did in the showroom. By the way we purchased the 2012 Sante Fe in Black Forest Green....everyone loves it and the Bluetooth is a great feature too along with the AWD. Thank you to all,Sincerely,Ed PikeDeb Plemmons

camamico

6 de feb. de 2012

Michael was very professional. He was not high pressured and listened to my needs and worked tirelessly to meet these needs. I was able to secure a used Santa Fe very quickley and while the financing situation I had was difficult, Michael never gave up or discouraged me from the ability to secure the vehicle. Exactly one month after my purchase, my engine light and ABS lights came on in the truck. I took my vehicle to the service center and while I bought the car "as is", Michael saw to it that the repair was covered by the dealership. While this repair was only $100 and it was no reflection or result of their negligence in the sale, in the interest of customer service, they covered the cost.I would highly recommend this dealership to others. In fact, my sister will be looking for a Santa Fe and will be working with Michael in the future.Thank You Hyundai of Asheville !!

chickenhawk41

26 de ene. de 2012

he best car dealership that I have ever dealt with.Your satisfaction is the number 1 priority.From top to bottom,they treat you like your special.It would be an honor to recommend this dealership to anyone.

avmbkijai

10 de ene. de 2012

Michael Jordan replied to our online inquiries regarding the 2012 Hyundai Accent. He was prompt and thorough with replies to our specific questions. When we came into the dealership, Michael was able to take us for a test drive and answer all of our various questions regarding the vehicle and other models. We were specifically interested in fuel economy and he was very knowledgable in that area. Overall, we were very happy with our experience at the dealership and with Michael's help, drove home in our new Accent.

chefwes

24 de dic. de 2011

I did an internet search and found the vehicle I was looking for. I immediately went in and spoke with a car salesman, Michael Jordan(no not the basketball player, lol). He was extremely professional and friendly. The whole staff made me feel welcome and worked with me to ensure I got the vehicle I came for and left happy. Many thanks to Hyundai of Asheville for an excellent car buying experience!!

js47474

26 de nov. de 2011

We had a very nice experience after searching for a used car all morning. Mary Anne was a bit pushy but I expect that from a sales rep. She was willing to listen to our price range and we came in knowing what we wanted in a car. We were happy to find a used Jeep Cherokee in our price range and got an excellent price for our trade in. The only bad experience we had today was waiting so long to hear about financing and to sign the papers once financing was approved. It was a Saturday that we were in and the it was busy. I will recommend this dealership and Mary Anne to others.

srudniak

10 de nov. de 2011

The car buying process is never fun...however our recent purchase of a vehicle at Hyundai of Asheville was about as hassel free as it gets. Our first salesman, Dan, was friendly, knowledgable and not overbearing. We were disappointed to hear that due to a medical leave, we had to change salesmen. What are the odds that we would get a second likeable person to deal with? We did! Michael picked up the ball right were Dan left it. We did our test driving early in the process and saw the exact make and model that we wanted, but we were not ready to buy. When we were ready to buy "our new car" was nowhere to be found. Michael oversaw a computer search to locate the vehicle we wanted and within 2 days of the request, our car was waiting for us come take it home. Since we had a leased vehicle to drop off, Michael did not hesitate to offer a ride from the other dealership to his to complete the transaction. We will be happy to do business with this dealership again in the future.

coffch6

6 de oct. de 2011

They were great. Would recommend Charles to family and friends. Leased a 2013 Hyundia Sonata and love it. Already having people wonder where i got the car. Asheville Hyundia!

WVGirl

6 de oct. de 2011

My salesman David was fabulous and very helpful. Never pressured me in any way. The dealership was great to work with and I would go back to them again.My only problem was I was told that the dealership would take care of getting the registration changed on the car and my insurance switched. It took longer than a month to get the new registration and then I learned that the insurance had never been changed, so I was technically driving without insurance!!! I would make sure to stay on top of this if they offer to help with these things.

genia nichols

5 de oct. de 2011

My husband and I had no intention of buying a car that day. We had just decided that current car had a lot of miles on it and we needed to look for an inexpensive used car that was good on gas. We both had decided years ago that we never wanted to purchase a new car again due to the cost. We were going out to supper when we past Asheville Hyundai and saw a used suv that wanted to look. Billy Hill greeted us as soon as we parked our car. Verypolite and knowledgeble. He could answer any question we had. We saw several used cars we wanted to look at. We even told him we were just beginning to start looking around and had plans to look around at other dealerships over the next few weeks. He was still very helpful. He was happy to run back and forth to find keys for several different vehicles and accompanied us on short drives in each one. One of the cars turned out to be just want we were lookin for and at a fair price. We decided we go ahead and purchase it before someone else did. It was already after 7pm but Billy said he would be glad to start the paper work that evening. This was great since that day was the only one my husband and I had off together since we worked opposite days. The details were worked out and the payment were in the range that we wanted. While things were being finalized my husband notice some photo on the wall above Billy's desk of some actual fuel mileage rewdings. They were in the 40s. When Billy game back with paper to sign we asked about the photos. He said they were from the showroom car. We looked the car over. It was a beautiful silver Hyundai Elantra. Lots of room. We have kids over six foot tall. They would have plenty of let room in the back. Four door. Reasonably priced too. We asked Billy to run the numbers on it too. Buy the time the the finance rate for w new car versus the the rate on the used car were calculated there wasn't much difference in the price. The payment options were in our price range. We were sold and decided on the Elantra. To our disappointment another couple had just signed the paper work on the very same car. billy took us outside and showed us three other cars in different colors. We picked w dark grey. It was just as beautiful as the silver one. By this time it was 9pm. They fixed the paper work and we were approved right there on the spot. They would deal with the bank for us in the morning. By this time it was pouring the rain. Billy went with us to clean out our old car. He got soaked. He then took the time to show us how all the interior gadgets worked. What a really nice guy. Come to find out he hadn't eaten since breakfast because he had given his lunch to the couple who just bought the silver Elantra. They weren't even buying a car from him. We were now the owners of a new car. Never that would happen! We never felt pressured!. If we ever buy a new or used car again we will go to Asheville Hyundai first and ask to see Billy Hill.

Onetimeonly

4 de oct. de 2011

The dealership did a great job from begging to end. I requested a quote from a website, they called me in 15 minutes with the exact car I wanted at the exact price. I didn't have an opportunity to negotiate- it was a good deal. They drove the car to me and took my old car away. By far the easiest and best car buying experience ever.

s480mgr

4 de oct. de 2011

My experience with Hyundai of Asheville was very pleasant experience. Negotiations were simple. Salesmen and financial people were competent and experienced. As an overall experience I was pleasantly surprised.

daveymac

4 de oct. de 2011

Working with Charles Baldwin and Hyundai of Asheville has been a uniquely pleasant experience, totally unlike anything I have ever experienced in 52 years of purchasing automobiles. At no time was there a feeling of being pressured or of being given the runaround in haggling over price and other matters. Charles Baldwin is the consommate sales professional, treating his customers with respect and dignity and always seeking to satisfy their automotive needs. Hyundai of Asheville is a hub of activity, with every member of the staff always ready to answer questions and be of service.

ryanmurphy

1 de oct. de 2011

I'm a single mother who has never purchased my own car. I spent a month researching used cars and visiting car dealerships. I found my "new to me" used car on the Hyundai of Asheville website and headed down to check it out. Up to this point I had encountered indifferent and downright sleazy car dealers. Dan Brown made me realize there is at least one great car salesman left. I told him I was interested in the vehicle and exactly how much I had to spend. The car listed for more than I had in my budget, and I felt it was a shot in the dark that I would go home with this car. Dan made it happen and walked me thru the whole process. He helped me with questions about insurance and a few other things I had no clue about. He made sure my new car got an oil change and air filter as well as scheduling an appointment to bring the car in to fix a ding from the previous ownership(at no charge to me). Dan made sure I would have no worries for the next 5000 miles which is when my oil change is due. He even installed my son's carseat for me. I got a great deal on my vehicle and great customer service here. Everyone I talked with was helpful and polite without being condescending to my lack of knowledge and experience. So ladies (or gentlemen), if you are looking for a car dealer with integrity, I highly recommend Hyundai of Asheville and Mr. Dan Brown.

danis123

17 de sep. de 2011

Best car buying experience ever! Dan was very knowledgeable about the vehicle and made the sales process go very smooth and painless. Highly recommend Dan and Hyundai of Asheville. Plus we absolutely love our Elantra.

eawells828

13 de ago. de 2011

I am VERY upset!! I was looking to buy a car and had a bad experience from the start. They were very rigid with their pricing, finally after making a very hard decision to spend the money I decided to make the purchase. I asked to put money down on the car to save it and Mary Ann said that there was no need to do that and that she would just hide the car. I was not informed that I was not able to put money down on the car and that I needed to fill out paperwork to hold the car. I then got a phone call saying that they were going to sell the car and I needed to rush up there. I was at work and unable to get away. It was then I was informed that I was unable to put money down on the car. The car sold before I had a chance to do anything. I wanted that car very much and have been looking very hard to find that specific car. I am very displeased with the way business was done and am furious about the car. I will not refer anyone to them and will make sure that I steer people away from doing business with you.

MVJacobsen

7 de ago. de 2011

Purchased a pre-owned vehicle. The process was nothing less than excellent. Best car buying experience yet. Would highly recommend this dealership to anyone looking for car. No high pressured sales. Down to earth sales people. Charles Baldwin was awesome. Never sat down at a desk until it was time to pay for the car. Very happy customer.

yeaks

4 de ago. de 2011

David is very attentive to the customer and the details of his job. He also was very friendly to me, and I felt that he took care of the details associated with my car repair

sheliaanderson54

3 de ago. de 2011

Icame to them because my tramission was out which could have been avoided had Hunter Hyundai had listen to me I would not had been left on the side of the road and without transportation. David treated me with respect and got my car back as soon as he could

mmallen

24 de jul. de 2011

We are very pleased and impressed with this dealership and our new car purchase (Accent). From the moment he held the door for us, Dan made it an easy and pleasant experience. We highly recommend him and the Accent if you are looking for a new car.

paul1247

7 de jul. de 2011

Went to dealer 6/30 to have my 2011 serviced. Within 30 minutes service was completed and car was washed free of charge. Very friendly and quick service.

allgrabel

3 de jul. de 2011

We had been very impressed with the press and ratings the Hyundai product has received. Having just moved to Asheville and in need of a new car, we decided to visit the local dealership. It was a unique and refreshing experience with a truly professional and warm group of people. Billy Hill and Charles Baldwin were very helpful and responsive to our requirements and provided appropriate suggestions and guidance. We were interested in the Hyundai Elantra, but they did not have the color that we wanted. The dealership did a great job of not only tracking one in our color down for us but in keeping us informed of the progress on the search and delivery. The sales team took the time to thoroughly walk us through the features and operation of our new vehicle. We were also very impressed with Joel White as he explained warranty, service and financing options and made what is usually a less a than pleasant part of the purchase experience simple and quick. This dealership appears to be a true team effort with a family atmosphere that is not the norm in car buying. Highly recommended.

johnduffy

8 de jun. de 2011

I am a 49 year old professional and I have bought many cars in my lifetime. This was by far the most pleasant experience I have ever had. The dealership and the salesman (Dan Brown) made sure that I was satisfied both before and after the sale. With every car I have bought, I seemed to have an attack of buyer's remorse until now. In the past, I have bought General Motors, Dodge and Toyota products. I changed brands usually after a bad experience with a vehicle. From the research I have done and the experience I have had, I know that I have made a great choice buying my first Hyundai. This experience has been so far beyond what I have experienced in my history of car purchases that I cannot think of a way to improve my Hyundai experience further.

rtcasia

8 de jun. de 2011

Cannot say enough about the high quality sales and support team at Hyundi of Asheville. To a person they exhibited professionalism and an honest desire to satisfy the customer. My sales associate, Scott Treadway, took the necessary time over multiple visits to understand what vehicle would satisfy my needs and what price point was necessary to close the deal. His phone and e-mail follow up was outstanding.I would have to say that in 40 years of buying cars,this was the best buying experience I have ever had.I purchased a new Sonata Limited and my recommendation to anyone who is considering this model is: just take a test drive! I'm just over 3,500 miles now and the car continues to delight every day!Bob CollinsAsheville,NC

gtg118

4 de jun. de 2011

Friendly, and knowledgable about what ever they are doing,everthing!Billy was all a buyer could want in a sales person. All the other personal were very good also. We will be back when the new cars come out.

Carr2009

27 de may. de 2011

VERY happy with this dealership! Helped us get a great value with our trade-in, and financing a used car. Explained in detail what we were getting and how things worked.Very friendly and definitely not high pressure. We LOVE our new (used) Santa Fe!!!

rickburkett

28 de abr. de 2011

I have a Master Tech Service agreement with this dealership for a used Dodge Van. The AC went out last Wednesday. David got me right in to have the diagnosis made. They got the part in and installed by the next day. Great customer service.Thanks, Rick Burkett

mfloan

28 de abr. de 2011

Convenient hours and location. Great service. The entire staff is helpful and friendly, taking the time to fully explain all the service work that needs to be performed as well as offering any available optional service. They took the time to check for any existing Hyundai service campaigns and addressed those as well. David was very professional. I bought my 2011 Sonata here (itself a painless experience) and gladly return here for all my service work.

TGIRL1958

28 de abr. de 2011

David was very nice and extremely helpful. My problem was resolved (fixed) in a short period of time. I would recommend them to anyone. The waiting area was also nice, lots of magazines and television. Very clean and modern. Any person (employee) that walked through was friendly as well.

allenardell

22 de abr. de 2011

I had called David about oil change service and my lighter/charger/ipod unit wasn't working. He got me in the very next morning. I was greeted immediately with courtesy and he took my service list. Was only there about an hour and everything was taken care of. Loved it!

Dennis Demcho

19 de abr. de 2011

Friendly greeting as we pulled in. Service that was to be done was confirmed and the vehicle was immediately taken to the garage. I had a number of warranty questions that were explained clearly. Service was fast and efficient. The work was done in twenty minutes and the car was returned ready to go. I would definitely recomment them for the quality of work and their efficiency.

gmshoemaker

7 de abr. de 2011

Shawn Treadway explained in detail what we needed to know to make our decision on a Hyundai Sonata. He was always courteous, helpful and enthusiastic about his product and the dealership. The entire staff went out of their way to make our purchasing experience convenient and hassle-free. I recommend the dealership and this young salesman.Gary ShoemakerSusan Briggs

writerbugjen

4 de abr. de 2011

My Father and I were in on Sat. April 2 and talked with Dan Brown about refinancing the car I had or trading in my old car and getting a new one. I ended up geting option 2 and I'm very pleased with how everything went. Mr. Brown was such a great help and the best car salesman I ever worked with. Both my dad and I had the most pleasant, smooth and comfortable experience in a buying a car ever. If someone was in interested in buying a car I would send them to you because all around you guys are wonderful.Also we want to show our appreciate to Mr. White. He really worked hard on getting the deal to work and I'm very grateful he put so much effort in putting it together.Thanks so much for help.Sincerely,Jennifer DuCharme

jan3047

31 de mar. de 2011

I was able to take my car in immediately and it was repaired in less than a day. I recently lost my husband and this was one of the first problems I had to deal with since his death and I was a little nervous. i found David and his staff very accomodating,friendly and helpful An excellent experience and a great bunch of guys!

rjax360

30 de mar. de 2011

I recently purchased a new Hyundai Sonata 2.0t Limited from Hyundai of Asheville. I spent several weeks comparing prices from local dealers. I even spent $20 from Consumer Reports to find the best price for this car. After a very pleasant test drive I started the price negotiations. I was quite surprised to find the asking price for the car was actually $200 BELOW the Consumer Reports starting point! You just can't beat the prices at Hyundai of Asheville. I was treated in a fair and courteous manner and would highly recommend anyone looking for a new car to stop in and ask for Shawn Treadway. Shawn went out of his way to make buying a new car as painless as possible. I have no regrets about my purchase and would return to Hyundai of Asheville again for a new vehicle. I've had my Sonata for about 6 weeks and just love it! I previously had owned 5 different Toyota's and this was my first Hyundai, but I don't think it will be my last. Do yourself a favor and check out Hyundai of Asheville BEFORE you buy anywhere else.

jstebbins

30 de mar. de 2011

David was very helpful and knowledgeable about this organization. He got me and out quickly and recommended a follow up call to answer an additional question I had. I appreciated his willingness to help me on a Saturday morning and to schedule me in so quickly and on such short notice

russthomas5568

30 de mar. de 2011

I have used this dealership for service for the last 2 years. I have always received good service... but i would say they have improved from good service to excellent recently. They always offer honest assesments of my service needs and offer different price point options if available. there waiting room is comfortable and they have wifi access so i can work while i wait.

tylerhasenbalg

28 de mar. de 2011

I worked with Shawn Treadway, he was great and took real good care of me. I went into the dealership not knowing what i wanted and he showed me the best car to meet my needs. Now if i have any issues i talk to him and i would recommend anyone else to talk to him as well if they need anything.

paul1247

26 de mar. de 2011

I brought my new Sonata in for service on 3/26/11. Service Advisor David Dearman promptly met with me to discuss what services I wanted done on the car and explained how the maintenance contract I purchased worked. The car was immediately serviced and within 35 minutes I was on my way. I very pleasant experience.

gcfisherman

25 de mar. de 2011

I called for an appointment for service on my vehicle, when I drove up David was waiting for me. He immideately took my vehicle in and processed my request. He proceeded to invite me to wait in the waiting room and have coffee while my car was being serviced. I informed him that my wife was picking me up, he took my cell number and when my car was ready he called and I returned to pick it up. I purchased my vehicle from this dealership the sales staff were great and the service dept. is exceptional. The rating that I have given is for excellent service and customer service

passtime

25 de mar. de 2011

I went to Hyundai of Asheville to test drive a new 2011 Sonata Turbo. I was considering a Hyundai Sonata Turbo or a 6 cylinder Honda Accord. I was totally impressed with this new turbo. After a short negoiation period I purchased a Sonata Turbo, but they did not have the vehicle I wanted in stock. Andy & the sales manager located the car and promised to have it ready for me the next day. I have never purchased a car sight unseen before but I agreed. The next morning Andy called to let me know the car had arrived and it would be ready after lunch. He called me around 12:30 and told me the car had been cleaned and serviced and it was ready. I arrived to find the car was in perfect condition and more than they had promised. The paper took just a short period of time and with a full tank of gas I was on my way. I was completly satisfied with Hyundai of Asheville and Andy Sorenson.

paul1247

23 de mar. de 2011

I went to Asheville Hyundai on March 21, 2011 to look at a Sonata that was listed on their website and cars.com. I was greeted by Billy Hill, a salesman at the dealership. He was very friendly and paid attention to my desire to look at the Sonata. He had me drive the car and I felt at ease asking questions about the car. He put no pressure on me to buy the car. We talked about trade-in value of my car and the price of the Sonata I was interested in. We quickly reached a deal. The finance manager, Joel White, discussed finance terms and went over warranty coverage and optional warranty and maintenance programs available if I was interested. He was friendly and explained well the optional coverage if I wanted it with no pressure. I was also introduced to the service advisor, David Dearman, who was also very friendly and outgoing. He explained the procedure for getting my Sonata serviced. My visit to Asheville Hyundai was a very positive experience.

harlo437

16 de mar. de 2011

I took my Sonata in for the 3000 mile service. I was greeted by Mr. Dearman at the Service Center. He was very courteous. I asked him some advice about my car and he answered all my questions promptly and professionally. Mr. Dearman also offered car care tips to me. He is a very friendly person. The work was performed in a very timely manner and I was extremely pleased with the price.

amywilkes

15 de mar. de 2011

David was very friendly. This was my 1st visit and he made me feel very comfortable in a new environment. The service was a quick "in-and-out" and I liked that! He took care of some items that the sales department should have handled, so in my opinion he went "above and beyond!" Thank you, David!

gonda52

8 de mar. de 2011

We went in to refinance and came out with a new car and lower interest rate. Quick, friendly and thorough. Andy was very friendly and answered all of our questions. Even though it was late and they were getting ready to close, he did not rush us and looked at several vehicles with us. He encouraged us to test drive to make sure we would be happy and went over all the functions availble in the vehicle. He made sure before we left that we knew how to operate everything in the car and invited us back if we had any questions. I would highly recommend them to anyone shopping for a new vehicle.

Legend4

5 de mar. de 2011

Actually went in just to look. Shawn was attentive but not "pushy". We discussed trade-in and price. The test drive was a bit shorter than it should be . By this I mean the route the salesperson recommends. Shawn told us we could take a different route but we stayed on course. We worked a deal and brought the vehicle home.

tkcartier

2 de mar. de 2011

The service people I had contact with were friendly and coorperative to all of my requests. I highly recomend this dealership and will return again for my service needs.In addition, I would like to mention that David Dearman ( Service Advisor ) was extremely helpful in answering my technical questions. He seems very knowlegable.Terry CartierAsheville, NC 28805

jgudites

2 de mar. de 2011

We gave such high ratings to this dealership because I had such a positive experience there. The salesman, sales manager, finance manager and maintenance staff answered all my questions and more. They were very friendly and spent a lot of quality time with us. I look forward to a great relationship with this dealership in the future.

Betsy Davis

1 de mar. de 2011

I just moved to Asheville and stopped by to make an appointment for service. David offered to do it on the spot. I was in and out in no time. The dealership is very convenient to my home, and David was considerate of my schedule. I will return for all required service and inspections.

tinanichols

1 de mar. de 2011

So much nicer than the service man they had be for all the times i have been there be for not to friendly not sure of the lady in the service dept. name but she has always been very helpful and always have the waiting area clean coffee always fresh the man in the front office in credit dept first name david not sure of the last name also a very nice person always willing to help always has a answer or will have one by the end of the day just a very nice place to do business

CTM

1 de mar. de 2011

David Dearman made a special effort to quickly take care of my emergency with my 2004 Hyundai. If he hadn't worked quickly to get a tech to diagnose the problem, I would have had to change my travel plans! It was nice to be updated on progress & have FRIENDLY service!

chuckrn

26 de feb. de 2011

Andy was excellent to work with. He took the time to see what our needs, interests, and price range were and worked within them. There was no pressure and the entire experience was excellent. Joel worked with us for financing and went above to meet our needs. I will definitely return and recommend this dealer to friends!

evarela

26 de feb. de 2011

I had a great experience, probably the best thus far, while looking for a new vehicle. Dan was very patient, detailed on his explanations, friendly and eager to answered any questions. I ended up buying a Hyundai Sonata and what a wonderful car. I just want to make sure that you are aware of the high quality of your employee.

BGRAUER

25 de feb. de 2011

FRIENDLY COURTEOUS AND EFFICIENT DEALERSHIP. EXIBITED NO PRESSURE TO BUY. ALL PROMISES WERE MET AND SALESMAN WENT OVER VEHICLE DETAILS REGARDING OPERATING VEHICLE. WE WERE INTRODUCED TO SERVICE DEPT. THEY WERE FRIENDLY AND ANSWERED OUR QUESTIONS. FINANCE OFFICER EXCELLENT. OFFICE MGR MADE SURE WE WERE SATISFIED.

jarodhiggins

21 de dic. de 2009

This dealership is a JOKE!!!!!! I bought a used 2006 Acura TL from this dealership. My sales person Freddy was awesome, and that is about the only good part of my whole experience from them! First off they never inspected my car when I bought it from them. Which meant that they had to send drivers to where I live now, which is in RI, 900 miles away one way to take my car back to NC to get it inspected!! Next my windows and all sorts of other things started to go wrong with the car! 3 months after I got it!! I was in contact with Eric The Sales Manager and told him about the problem I was having. After I got the estimate for the problems which cost me $170 out of my pocket, I called Eric The Sales Manager back becouse I was supposed to be reimbursed. Eric The Sales Manager never answeder my calls, called me back or anything after I tried to get ahold of him numerous times!!!!!!!! GARBAGE!! So I did what I thought was the next best thing and called the owner Rhett Blanchard. In this day and age you would figure dealerships would do whatever it takes to please people, but not this dealership!!! I left Rhett Blanchard messages and guess what, NO CALL BACK!!! THIS DEALERSHIP IS GARBAGE!!! NEVER DO BUSINESS WITH THESE PEOPLE THEY ARE GARBAGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!