Pamela Broussard

9 de sep. de 2016

I was contacted by Kenny about a car they had online. I was dealing with a guy name Sean, I ask his are you sure you can get a car that old financed? he said yes. He ran my credit then he came back and said can you get a cosigner? i said yes. Sean kept coming in and out the room asking can you please give me a little more time? Then i met a young man name Joshua and he came in an he introduced himself to me and my mom. while me and my mom waited for Sean, for hours to finally come back in the room to tell me i didn't get the car. It took him hours. i asked him do i have any options? he said No. I said not one? he said No. the manager can in, but i can see he really didn't want to go agents Sean in front of me. I was talking to Joshua on my way out and i told him i never heard of and person with good credit not having options.. he said your are right... He saw the look on my face and he said i don't want you to be sad let me talk to my manager, and he did get me some options. See while Sean was being Lazy and just not telling to manager what was really going on. I got mad because i was there too long and he really try and he made the dealership look bad. I just have to say thank you to Joshua for been so sweet and sticking his neck out to help. I really fell in love with this guy. Here's to you Joshua ;) Oh! I didn't get the car. I got more i got a new BFF! I also text Kenny last night about what was going on. He didn't say anything until this morning when i told him to look out for my blog on Yelp.. then he text me back... Bye Felicia !

Oleg

7 de mar. de 2016

They best car shopping experience I have ever had. The Finance Manager, Vick is a true professional and offers excellent customer service. Also, Kenny the sales person who helped with the purchase is very pleasant with good customer service skills. Very happy with my purchase! Thanks again And I always used to drive BMWs.

HectorCA

3 de oct. de 2013

Great experience! Thank you Perry and Van Nuys Infinity team!