Stacy Stephenson

12 de sep. de 2021

What a joke this place is! Drove 2 hours to look at 2 vehicles, talked to sales 3 times confirm prices, always same as internet prices. WRONG! They wait til they have you seated to show you the price on a piece of paper that has a “reconditioning” fee tacked on( in our case $3600 more) than the price. When asked about it they say there’s fine print under every vehicle they list saying they can charge more. So basically that fine print gives them the right to get you in, thinking you found a great deal just to up charge you!! When we walked out they send their sales manager to follow you and hassle you. Went to other area dealerships and no one there has ever heard of this bogus fee. If the dealership is reading this, which I’m sure you are, you know how that situation went so don’t come at me. You’re frauds and misleading the public! Also when arrived car wasn’t even ready yet, told same as others on reviews, 2 hours wait, even though I was told it would be ready. I’m convinced their answer to everything is 2 hours. Most frustrating experience and they’re not worth the time. Salesman Aaron was nice, too good for this place!

Helen Nehr

25 de jul. de 2021

First I had to wait to be helped even though there was no one in line. Then it took a really long time. There was no water in the cooler. Little conveniences go a long way. Also every time I come in they always have a very expensive recommendation of service. It would be nice to just go in for an oil change for once. Update and lowering star rating. if i could give a zero I would. Every time i come in, which will be never again, there is something else they say I need done. My battery was perfectly fine when i came in. They said it was dead and that I should pay $150 for a new one. I said no. also what they were doing was only supposed to cost $100 with parts and labor. I was quoted such last week. Then they charged me $146 supposedly with tax. $46 for tax. Ridiculous. Never again. They have lost a customer for sure.

Aizza Marin

3 de sep. de 2021

Javier (Anthony) Rodriguez was very helpful with my oil change, I enjoyed having him assist me with my car. He was very friendly and attentive to my needs. I was glad that he took the time to explain the entire process to me and I look forward to working with him again soon!

Teri Gosset

13 de ago. de 2021

My wife and I have been to a few dealerships in San Antonio but no one took care of us quite like Rolando at IPac Nissan from greeting us at our car to breaking down the different deals on everything we really got a five star treatment. Even after purchase he still reaches out to us to make sure the car is everything we wanted and more with a few minor things needed he helped us right away. Such an amazing staff from sales to finance everyone makes you feel welcomed and taken care of.

Ashley Garcia

12 de ago. de 2021

Absolutely amazing! My service advisor, Jerry, was amazing. When my kids and I got stranded after my car broke down he explained what needed to be done and was there every step of the way. Every worker I also came in contact with with was so nice and helpful.