jbarbone

13 de jun. de 2016

The sales people and service people are friendly, courteous and pleasant. They make buying and servicing a car a pleasure. It is easy being a customer at Irwin's.

John Conlon

30 de dic. de 2015

Irwin MAZDA is the place to go when you need a car, the car buying experience could not have been better from beginning to end. From MAZDA Sales Specialist Eileen, Sales Manager Carlos and Charlie in Finance. No dealership goes above and beyond to ensure customer satisfaction like the TEAM at Irwin Mazda! Thank You Eileen for my new Sonic Red CX5 ZOOM-ZOOM!

barb732

29 de dic. de 2015

My experience was pleasant with buying a vehicle.I saw the car online, while searching all over for a car and found this as the best car, almost no mileage, at the best price, and the nicest, professional, sales person named Gill. Ask for Gill Truedsson. He will help you. He took the time & energy to show me everything with operating the inside of the car and walking me through the process with ease. I purchased a 2013 Lincoln MKX. I love the car.

marina70

28 de dic. de 2015

This was a great dealership with all friendly workers. Michael was a very outgoing person who made my car buying experience great and easy. I would recommend to anybody I know.

Planders

28 de dic. de 2015

Travis LoCasio was extremely helpful our purchase was and very pleasant experiance.The Lincoln we purchased was a great car.We would definitely return again for another purchase.

RM

29 de nov. de 2015

I went to Irwin Mazda on 11/28/ 2015 with my son to inquire about leasing a mazda 6 ,looked the car over for about 15 minutes opening all 4 doors, sitting in the car, checking everything out to make sure he liked the car. Stood around the vehicle for about 5 more minutes waiting for a salesperson to come and help us. There were a few people at the dealership being helped & a few salespeople walking around the floor, not one came over to us or even acknowledged our presence .I presume they must have sold too many cars that day & didn't need to sell any more. I would never purchase a car from a dealer that has no respect for a potential buyer.

bungojungo

25 de sep. de 2015

I walked into Irwin Mazda knowing exactly what I wanted and needed it with a minimum of hassle. The entire team and especially Jay made me feel welcome the moment I walked in. Jay let the vehicle speak for itself, which reminded me why I am a Mazda fan. No pressure, no hassle, and a pleasant experience throughout.I've yet to experience the dealership horror stories you read about so often, maybe that's because my last 2 vehicles came from Irwin Mazda. I'd recommend them to anyone. Do your homework, come prepared, and you'll be in and out the door before you know it with a huge smile on your face.

Nick1016

16 de jun. de 2015

This was a great dealership with all friendly workers. Mike Minneci was a very outgoing person who made my car buying experience great for a first time buyer. He got me approved and into a brand new car in a short amount of time. I would recommend to anybody I know.

Hjmaron

23 de may. de 2015

I came into the dealership multiple times to look at the cars, test drive, and ask questions. Adam was very helpful and knowledgeable and did not put any pressure on me to buy until I was ready. I ended up with a Cx-5 grand touring and I am very happy with my decision!

Mac10

10 de may. de 2015

I walked into Irwin Mazda just to take a look and ending up buying a car! My salesman was Michael Vaksman and he was awesome! He made me feel at home and I did not feel any pressure what so ever to buy a car. Michael was very knowledgeable and answered all questions that I had. I was told that Irwin Mazda is family owned and you can tell! I didn't feel like i was just a number. They have a great thing going on at Irwin Mazda. Do not hesitate to go there if your looking to get a fair price on a great car or SUV. Ask for MIke V. You will not be disappointed!Michael Colon Proud owner of a 2016 CX5

Kathy&Mike

30 de abr. de 2015

We are returning customers of Irwin Mazda and will continue to be! Always friendly, professional and excellent service. They make the purchasing of a vehicle easy and hassle free. Thanks again Mike and Carlos.

Stephen Cruz

24 de abr. de 2015

Irwin Mazda has the absolute BEST sales and service team of any car dealership in central New Jersey.Michael Vaksman and Carlos Sousa are the nicest, ABSOLUTE BEST, people you could ever want to meet and do business with when buying a new car. They go above and beyond all expectations to satisfy the customer. I have purchased many cars of various brands from many dealerships in the past 25 years in central NJ, and no other dealership even comes close to the professional, first class, experience that Michael and Carlos provide at Irwin Mazda. I will be buying cars from them for many years to come.

Justlisa

22 de abr. de 2015

all dealerships should strive to achieve the levels of professionalism and knowledge exhibited by Mazdas sales staff (Adam Goldin) and all those I came in contact with while purchasing the Mazda CX-5.Compared to past car purchase experiences, this was by far the most pleasant and satisfying one.

rymich

18 de abr. de 2015

I went to this dealer to test drive a new Mazda 6. I originally had the Grand Touring in mind because of the sunroof and navigation. When we arrived, we met Michael Minneci and he was very helpful. He suggested we actually go with the Touring and add on the sunroof and technology package. I loved the car so much, that I decided to buy that day. All along, Michael was great--very helpful and knowledgeable! We just picked up our new Mazda 6 a few days ago and we are completely in love with it!

LittleDoc

17 de abr. de 2015

I'm thrilled with my new Mazda 6 Sport. Irwin has a great selection and the absolute best prices out there. The employees here commumicate together as a team to complete the transaction quickly and efficiently. Charlie Marquez provides outstanding customer service, honest advice, and ultra clear explanation and education as to the available options. Charlie's utmost professionalism and superb knowledge of every detail made my car purchase a smooth and easy process. His supreme integrity and sincerity make him a pleasure to do business with. This is the place to get the car of your dreams without any hassle. I'm completely delighted with the total experience here. Make sure you visit Irwin when you want a car.

joe11

4 de abr. de 2015

Wayne, Carlos and Mike Minneci were very helpful. All of them worked well as a team to help us select the right vehicle. There was no pressure whatsoever. The finance process with Matt was very easy. We found everyone at the dealership friendly, helpful and cooperative. Would certainly recommend Irwin to friends and family.

Teresa Migs

4 de abr. de 2015

Great experience, great customer service. Jon Fields was my salesman, and never pressured me from start to finish. This one one of my best car buying experience! They truly care about the customer! "5 stars hands down.

debreduce

17 de mar. de 2015

From start to finish, my experience at Irwin Mazda was wonderful! Wayne Calabretta helped me thru the entire process of leasing a vehicle, and I left with not only the exact car I wanted, but at a great price as well. An overall amazing experience!

eddieb

16 de mar. de 2015

This dealership exemplifies professionalism, efficiency, and respect for their customers. I dealt entirely with Jay Irvin who was awesome. I was able to get fair pricing, financing, and an estimate trade-in value in advance over a few emails. From the time I walked into the dealership at 7:45 PM that evening, until the time I left with my new car at 9:30PM (Jay stayed a half hour past closing time to walk me through the features of my new car), I felt entirely at ease.

carlotta623

4 de mar. de 2015

I cannot speak highly enough of this dealership and all who are employed there. From reception to sales to finance, I was treated as a top customer, even as a 1st time customer! Buying/leasing a car was made so easy and I was given a great deal. What I love most is the caring, relaxed environment. I was spoken to in a respectful way vs being attacked and harassed as I was in many other dealerships along the way. Even after driving off in my AMAZING Mazda3, this dealership continued to help me tie up loose ends with my previous car (my previous brand of car was giving me SUCH a horrible time with terminating the lease). They TRULY put the customer first at all times and actually care! I recommend not only a Mazda3 to everyone I know (never been happier in a car), but I can honestly say I left this dealership wanting to ALWAYS lease a Mazda based off of the positive attitude of the dealership as a whole :)

memorylaine

4 de mar. de 2015

To start with, I am a first time car buyer and is basically looking for a best deal possible. I've been through different dealers around Freehold and Lakewood but most of the salespersons that I encountered were obviously only after their own businesses and quotas. Luckily my cousin and I decided to shop around IRWIN MAZDA, they already have great reviews online so we never hesitated trying. As soon as we walked in the dealership, JON FIELDS welcomed us genuinely and treated us as a family and not just mere customers. He is very accommodating, professional, and honest which indeed made us trust him. He made us comfortable and he created a stress-free buying experience. He's definitely on top of his game and will never let you down. He is also very consistent, enthusiastic, and reliable. Moreover, the experience as a whole is AMAZING. I will definitely recommend this dealership to everyone.

poker500

30 de ene. de 2015

Overall a positive experience. I want to start by saying Jon is the man. Very professional and persistent in closing the deal, we gave this man a tough time but he never gave us anything less than world class customer service. After leaving and coming back, we closed the deal during the night right before a raging snow storm began. Couldn't be happier with my experience with Jon, much respect to him. Mazda was the 5th dealership we went to, we went to Mercedes-Benz, Nissan across the street, Kia, and went through a few used car dealerships too. But I went with Mazda in Freehold half because I fell in love with the Mazda3 and other half was the service I received from Jon. I would recommend this place to anyone

nff314

21 de ene. de 2015

We have been coming to Irwin for over 17 years! They treat us like family, They offer a comfortable environment and Adam is SKILLED in all of the nuances on new car technology. Why Irwin.... It's simple - They are the best..

mil3dia

14 de dic. de 2014

Upon entering this dealership, my wife and I were promptly greeted by a saleswoman who was already working with other customers. She gave us a very friendly greeting, and paged Michael Minneci to help us. Mike was very friendly and it was very easy to have an intelligent conversation with him about the brand (and the industry as a whole). I could tell immediately that he loves his job, is enthusiastic about the Mazda brand, and is proud to be a part of it. Our initial visit was late at night (on a Thursday), creeping up on closing time, so we did not take a test drive. However, we were shown a couple of cars and took an interest in one in particular. We returned the following Saturday at a pre-determined time, to find Mike waiting for us at the front door License plates in hand, and ready to go. When the time came to talk numbers, he put in all the effort possible to get us into a car we liked and wanted at the right price. This was the fastest and easiest car purchase I have ever made. This is my 1st Mazda, and I doubt it will be my last, we couldn't be happier with the car and are very impressed with the dealership.

HaleysComet

7 de nov. de 2014

This was my first new car purchase and Mike Minneci and Chuck Sarkady made the entire experience enjoyable and less stressful. I had planned to start looking for a new car this time next year, but my old car decided that this fall was it. I had been researching potential new cars for some time before this and finally settled on the Mazda 6. Mike was very helpful during the new car buying process and he has a genuine passion and enthusiasm for what he does that is refreshing to see. Chuck was also a pleasure and was very knowledgeable about all of my financing questions. They made a process I had quite frankly been dreading a lot of fun. I was even able to get the exact car I wanted in the color I was looking for. Thanks for all your help Mike and Chuck.

ASuskin

15 de oct. de 2014

Mike Minneci was our salesman and we couldn't be more satisfied. Mike went the extra mile to find the car I wanted. He was truly the ideal salesman that one hopes to have when buying a car or any other expensive item. We are grateful for his help all the way through-he showed us all of the features of the car and then some. We walked away totally satisfied. Thumbs up for Mike!

Kathy7059

20 de sep. de 2014

I was ready to trade my SUV for something more sporty! I walked into the dealership and salesman Michael Minneci was ready to answer all my questions! He was delightful and made it easy to get the car in the color I wanted!Everyone at the dealership were very friendly and helpful! I am loving my new Mazda! I would definitely recommend Irwin Mazda!

tough

1 de ago. de 2014

Mike Minnicci was a fantastic sales consultant for this the lease of our new CX-5 Grand Touring. I went in with a price in mind and within 30 minutes of "discussion" I walked out with a signed order for the vehicle at generally where I was looking to be. He was friendly and willing to negotiate to get the vehicle sold (leased). The car was delivered to us the following business day and squeaky clean. I have no complaints about the experience.

Artbob78

30 de jul. de 2014

Michael MInneci is an incredible employee. Having been an Assistant Manager in the call center for Verizon for many years I would have loved for all my employees to have been as thorough and as well spoken as he was! Even when he was unsure, he was able to obtain information in a timely manner! What a great employee and what a great Mazda. We love it!!!

Scorp16

23 de jul. de 2014

I wanted to buy a new car that had great gas mileage. Charlie was incredibly knowledgable about all of the features on the new Mazda6. There was no pressure, just honest answers to my questions. It was a great experience overall and I would recommend Charlie at Irwin Mazda without hesitation!

minamakar

11 de jul. de 2014

Overall great buying experience. Dealer were not pushy and worked with me to get the best deal possible. Will definitely buy more cars from them in the future.

tmr0719

5 de jul. de 2014

my experience at the Irwin Mazda dealership was the most pleasant, personable and relaxed of any dealership I have visited this month. The sales consultant Michael Minneci was so knowlegable, courtesy, friendly, exceptional in his field.

rangers19

18 de may. de 2014

Great customer service. Michael and Fred made us feel very comfortable and answered all our questions about the vehicles that we were interested in. My son is very happy with his new Mazda 3. It is a great looking car and it rides smooth. Michael and Fred were awesome to deal with. We are definitely going back for my wife cause she is interested in one of the SUV's. Thank You again Michael and Fred.Brandon, Lisa & Anthony Crupi

blouis

3 de may. de 2014

I have bought new cars in the past, and one reason I keep them so long (I traded in a 19 year old Honda Civic and a 17 year Mazda Miata) is that the process of buying a new car has been so unpleasant in the past. Everyone at Irwin Mazda was very friendly and welcoming, and dealing with Wayne was a pleasure. He actually made the process fun! I will definitely recommend him and Irwin Mazda, and I will not hesitate to go back there when I decide to buy my next car.

Avanche

21 de abr. de 2014

Fantastic, friendly service by Irwin Mazda made the process of buying a car easy and painless. I am absolutely satisfied with every interaction I have had with this dealership. Wayne Calabretta is a very knowledgeable and helpful staff member.

jtzor1

15 de abr. de 2014

My wife and I were in the market for a crossover-suv, as we have a 1 year old baby boy. Being that we are both tall (Wife is 5' 9'' and I am 6' 2'') we were looking for a second car, and something larger than our budget Nissan Sentra SR.I called in, spoke with Wayne, and met him about an hour or so later.He listened to my situation, made some recommendations, and soon thereafter we were working out a lease with an option to purchase, on a 2014 Mazda CX-5.The process was smooth, stress free and seamless and my wife and I are extremely happy with our deal.All the employees made my wife and I feel at ease and very comfortable - there is definitely a family vibe to the dealership as you don't get the sense that you are in a fish bowl with sharks swimming all around you - add to the fact that we had our little guy running around and causing havoc, and yet no one batted an eye - in fact the entire staff was quite engaging and interacting with our son.This is in stark contrast to other dealership I have been to in the immediate area, where not only have I felt uncomfortable, but believe it or not I was actually challenged to a fight once when attempting to purchase a car (long story).In any event, if you are in the market for an affordable, quality automobile, and you want to interact with knowledgeable, friendly, and fair dealers, this is the place for you.Make sure you ask for Mr. Wayne Calabretta, although you are in good hands with any of the folks working there.Warmest regards, - JT

deedeelaine

30 de dic. de 2013

Vinnie was great! I had a quick, stress-free experience and am very happy with my 2013 Mazda 3. Vinnie listened to my situation and what I was looking for. Vinnie and finance came through for me. I did not read previous ratings until now and I am so glad I didn't read the negative ratings, I may have missed out on a great deal. I would and have been recommending Irwin Mazda!

deneseg

30 de oct. de 2013

This was the easiest car purchase i have ever made. John was helpful and made the experience stress free. I would definitely purchase another car from them in the future

mlebo72

25 de oct. de 2013

They are very unfriendly. the owner is a misreable old women who needs a class in customer service. They took 40 days to repair my car and then someone stole my daughters Ipod out of the car. I would never buy anything from this crappy delaership again.

jphlkh

20 de oct. de 2013

In my entire life of 65 years and in buying cars for more than 40 years I have never had an encounter with a more unscrupulous dealership. My daughter is disabled due to intracranial hypertension. She has had multiple neurosurgical procedures for this problem and has a permanent intraventricular shunt in her brain to relieve the pressure. As a result she has memory problems, difficulty with concentration, and vision problems with reading. She informed the salesperson of this. Also as a result of these issues, she is easily intimidated. She went to Irwin of Freehold on 8/13/15 and purchased a Mazda CX5. The salesperson told her that the loan would be for 60 months at 0.0%. She and her wife signed the contract and went home with her new car. Her wife did not look at the contract since my daughter told her that it was fine. I was surprised at the interest rate because neither of them have a good credit rating, but was pleased that she was able to obtain it. When she got home she looked at the contract and saw that the interest rate was 14.3% for 72 months. She was too embarrassed to tell me or my wife about this until last week. This was a classic bait and switch that was formerly stereotypical of car dealers, which I thought never occurred anymore, but apparently is standard operating procedure at Irwin. The salesman intimidated my daughter and both the salesman and finance manager took advantage of a disabled person. Had I been aware of this I would have gone with her to the dealership and immediately returned the car, but now 2 months later that is not possible. Had I been aware of this at the time, I would have advised her not to buy the car from Irwin and would have accompanied her to another dealership to cosign her loan or buy it myself and have her make the payments to me.In my opinion this Mazda dealership should be avoided if not censured by Mazda.

LAR24

10 de oct. de 2013

I came to Mazda looking to get out of my two year old jeep I needed something with better gas mileage Jon was really helpful test driving the cars with me and telling about all the features. He was able to answer all my questions right away. He was not pushy and knowing I was not buying a car that day he still spent almost two hours with me. It's because of his great service that I came back two days later and bought A 2014 cx 5. I would recommend Jon to anyone looking for a Mazda everyone was very nice !!

mdrewmollica

30 de jun. de 2013

Terrible sales tactics. Not a very friendly environment. I was not pleased with the level of service we received and went to another Mazda dealer.

Shoffmann2323

3 de abr. de 2013

My Corolla was totaled the day before Fathers Day 2012. I was looking for a newer used Mazda 3, I drove a new Corolla and just felt like I needed a better car with more to it. I chose the Mazda 3. I went to two other Mazda dealers horrible pushy stalker sales and management personnel. As soon as I walked in Irwin I felt welcomed but not bombarded by sales. Jon Fields the salesman was amazing from beginning to end. He knows his cars and was very helpful and friendly. He was not at all pushy and made me feel like decision was just right and never gave false information once. Fred was the most personable down to earth sales manager I ever met and this comes from working in two car dealerships and knowing how they can be. Buying my Mazda 3 from Irwin would not have been possible without Jon, Fred, and whole Irwin team. Thank you Jon,Freddy, and Irwin team I feel like part of the dealership family now.

gmctighe

17 de mar. de 2013

My daughter and I had already visited a number of dealerships in search of her first car. Yet when we visited Irwin Mazda it was the first time we felt no pressure to buy anything. Jon Fields, the sales person we dealt with, was more interested in making sure that my daughter was happy with what she chose than just making a sale. Jon was extremely helpful in assisting us through this process. Even the Sales Manager Fred told us that this should be a fun experience for my daughter, not a stressful one. It took my daughter a week to decide which car to buy but she is so happy with her Mazda. I would highly recommend Irwin Mazda to anyone in search of a car.

3mazda3

2 de feb. de 2013

Just bought my first car. The experience was low stress and extremely pleasant. Every person, from Jon the salesman to Chuck the finance professional, treated me with respect and kindness. I never felt pressured and feel strongly that I got a fair deal for the car I purchased. I would highly recommend this dealership.

al392

11 de jul. de 2012

street salesman talk , not a professional at all , they trying to sell a car with an fight ., argument , with no respect , very rude , stay away from Adam , used car salesman , he is biggest scam. Car that you see is totally different than webside pictures . They put different pictures when you arrive they show you beaten car which is not even close what you see at webside.

metsfanwo

9 de jul. de 2012

Not friendly. Offered water and never came back with it. Salesman took a smoke break and checked his lottery numbers during negotiation. Smack talked local dealers about how they rip people off; meanwhile, they tried selling me a $20k car for $26k. I was not impressed. Bought a car somewhere else.

carbuyer07728

13 de feb. de 2012

Best Dealership to deal with they are honest and disclose all costs and give great deals. They will show you all of the numbers without any hidden surprises.

onesweetrepsol

25 de may. de 2011

These guys are amazing! Very friendly and eager to find us what we wanted and make us happy with our car-buying experience! I have purchased 2 cars from this dealer and each experience was very easy and comfortable. John & Travis were a pleasure to deal with and we would definitely come back to them again in the future!

Rosie526

21 de feb. de 2011

The experience was something that is even difficult to put into words. The salesman was not knowledgable and the Sales Manager was condescending and obnoxious. After test driving the CX 9 we sat to discuss options and the salesman had no idea what he was talking about. He left the desk and went back and forth to the sales manager, who was standing feet away, more than 3 times. We were looking to get the car in the black cherry color and the salesman wanted a guarantee right then and there that if he found it, we would buy it. Here is where it got interesting! The Sales Manager finally comes out of the shadows (as if he wasn't listening to the conversation the entire time) and laughingly announces that the CX 9 doesn't come in the color we were talking about for over a half hour! Are you kidding me! The manager than proceeded to do everything in his power to talk us out of getting that car. The real kicker here is that he then bent down, pinched my cheek and mockingly told me I would never get that car for the monthly price we were looking for. All I can say is lucky my husband did not see him do that because he was already so angry that the salesman did not know what he was talking about! We abruptly got up and started to walk out and he had the nerve to shake my hand and say "sorry it didn't work out.". REALLY???? We were flabbergasted and will NEVER go back there again. If you do go, stay away from Freddie the Sales Manager!