Charles Lawson

10 de nov. de 2021

I must say that my wife and I had the wonderful experience of purchasing our first Range Rover with Land Rover West Houston. We never had fast and friendly service purchasing a vehicle like we encountered from salesman David Brewer III. He never pressured us or tried to talk us into purchasing something that we didn't want. He made us feel comfortable about our purchase. He's an amazing person and we would highly recommend him to any of our family and friends that are looking to purchase a vehicle. Once again we would like to thank David Brewer III for his wonderful work ethics and patience.

Lauren Robinson Sotomayor

21 de oct. de 2021

Reading all of the positive reviews listed here makes me wonder if we are talking about the same place. My experiences regarding service have never been postive. My 4yr old LR4 has started POURING water in through my side airbag cover as well as light above the center console every time it rains or gets washed. They said the drains are clogged and it’s $1000 for me to have them clean them. But there’s no way for us to access or maintain or clean these ourselves? It seems more of a manufacturing defect as this car is garaged and well cared for. I have had multiple pieces of this car fall off during bad weather or after a car wash. Each time I’ve been told it wasn’t their problem and I could pay them to put the tailgate panel of my car back on. Or the step of the back tailgate- which I then took to Caliber Collision and they popped it back on and glued it in place free of charge. We have never ONCE been able to get a loaner for service. When I most recently had my regular service, they forgot to reset my computer, didn’t clean the car, left footprints inside the vehicle, etc. These are minor issues, but for the cost of the service plan it’s truly disappointing. I have friends with similar vehicles that get superior service and customer care that I truly feel is lacking. For the service issues we’ve experienced, I will never again purchase from this company.

jean paul canbolat

21 de nov. de 2021

Purchasing a car had never been so easy! Thank you to my salesman Trevor & finance director Corey Pitre and the manager Austin for making my first Range Rover experience stress free. I absolutely love my new car! you are really great in your job

Angela Blanks

19 de nov. de 2021

From the moment I entered the service department, the staff was wonderful. Ray immediately accepted my vehicle and established a communication source for further updates while my vehicle was being serviced. I was informed on recommended services and costs which were completed in a timely manner. Excellent experience!

Tiffany B

8 de nov. de 2021

Edwin Viera, Was an absolute pleasure to work with. He greeted me with a very warm welcome ensuring me that I came to the right place to service my vehicle. Every worker that I came in contact with while at Land Rover West Houston was very professional and offered their assistance. Edwin informed me of the discovered issues with my vehicle and kept me updated on the process. I'm am extremely pleased with the exceptional customer service as well as my vehicle performance results. Thank you Edwin and everyone at LAND ROVER West Houston. You guys are amazing!