sionycherry

4 de feb. de 2015

Thank you for giving us the opprtunity to buy a car from your office in sta rosa, we really appreciate all the effort of mr. Niko and mr Chad and also thanks to jim bone.Good work and keep it up!

Sparky

29 de ene. de 2015

Thank you so much for a great buying experience. I love my new Nissan Rouge! I shopped a long time to make my buying decision. Everything about the Nissan Rouge was just what I wanted. It was the most car and luxury for the money.

Edbo

27 de ene. de 2015

Kyle since day 1 we met him, he's very kind and helpful. Me and my husband always bring our cars to have it serviced, Kyle always there to help us, gives us updates no matter what time it is. We appreciate everything that Kyle did, he is amazingly great and over the top!

Hdj

17 de ene. de 2015

Everyone was very friendly and helpful in creating a wonderful outcome. Andrew was awesome. He helped me get the perfect car. I couldn't be happier!

cc60537

12 de ene. de 2015

Rude, overpriced, would NOT recommend. After two hours of speaking with a salesman, made an appointment to come back that afternoon and trade in my truck. Salesman had already gone home. He wasted my time. Nobody called to apologize or anything, even though they had my number. Sales manager threw his arms up like he was angry when I refused to work with another salesman. Stock of used vehicles is WAY overpriced compared to other dealers within 60 miles. Almost bought a 2014 Escape, then I realized it was $5,000 more than other ones in the area. They offered to "pay me more" for my trade-in.....which really means that their Escape was overpriced in the first place, and they knew it. Complained to their manager for wasting my time. Never heard anything from him either. Who makes an appointment to sell a car, then doesn't show up? AND, what kind of sales manager doesn't come out to apologize? Went to the Ford dealership down the street ten minutes later and bought a car. I will NEVER EVER go back to this place again. Blatant disregard for my time, and jacked up prices = NO DEAL.Big thumbs down on this one.

bulldog mama

7 de ene. de 2015

We had such a wonderful experience. Emmanuel was an awesome salesman!! He was very thorough in explaining the features of the car! Everyone at Jim Bone Nissan was very friendly!! Ken the Finance Manager was awesome as well! We went out the door very happy customers!!

lori melendez

4 de ene. de 2015

had a wonderful experience of buying a car with the the person that works with us his name is Andrew he's really good he's patient kind respect and I like how he explains everything to us I really appreciate .I'm glad I found me a nice 2014 Nissan Sentra it's been a wonderful time experience with them and it was wonderful

dt75

4 de ene. de 2015

I thought the folks at the Nissan in Santa Rosa were excellent. The help we got was instant. We walked in and got help. I really enjoyed the fact that there was no pressure into making a purchase and they made the transaction smooth, easy and non stressful. I'm excited for my new vehicle and would recommended this dealership to anyone searching for a new vehicle

janel.caton

11 de dic. de 2014

The folks at Jim Bone Nissan were exceptional. My husband and I have wanted to buy a van for a couple of years now and came here to see what was offered. After spending time with Preston at length, we were giddy with excitement over buying the Nissan NV2500 high top and have absolutely no regrets. They allowed us, without being pushy, to weigh our decision overnight. Honestly, that was a big part of the reason why we decided to purchase our new van from Preston. The vehicle is spot on with it's reviews and with the knowledgeable information that we received here. We would highly recommend this vehicle and this dealership to our friends and family. Great work guys!

jameysantee

9 de dic. de 2014

i had just hit a deer on thanksgiving morning in my nissan cube ..totaled it ..was feeling kinda sad.i really liked my cube .my body shop asked if they could tell nissan i may be looking for a car.i said sure ..i got a phone call from someone named preston ..he said he had a few cubes i could look at ..soon as i got to jim bone nissan , i noticed how nice the dealership was and then i met preston ..one of the best salesman i have ever met ..he greeted me and showed me a cube that i really liked ..we test drove it and then did some business .he answered all my questions and concearns ..he did not pressure me or make me umcomfortable in any way .he showed me everything the cube had and i bought it ..thank you preston .you made buying a car an ok experience !!!

sherry.garcia.7549

30 de nov. de 2014

I had a great experience with nissan of Santa rosa. They were all very nice and patient with my going through a lot of cars. In the end we came up with a car that would fit my family. My husband decided that he liked the red Sentra better than the white one. We ended up taking that one back and got the red one. Hassle free.

Zam

30 de nov. de 2014

I went to the Jim Bone dealership simply to test drive both the V4 and th V6 Nissan Altima. There I met Max who was extraordinarily thorough in both his knowledge of these cars as well as his ability to explain things clearly. I hadn't intended to buy a lovely new car that day, but the very car I wished for was on the lot! Having never before purchased a car on my own, I was both anxious and uncertain, but Max was endlessly patient and kind, and I left with a new car which was in fact even better than the one I'd been considering. Every staff member at this particular dealership put me at ease with their relaxed and friendly attitudes. This is a fine team at a well organized dealership. I highly recommend this place!

c.romer24

20 de nov. de 2014

The experience of buying my first new car was made easy by the help I recieved. We were in somewhat of a time crunch and Preston and Derrick helped us move things along all while doing a thorough job. I appreciate the service and the outcome of my purchase.

michelerluna

10 de nov. de 2014

I had a wonderful experience purchasing my new 2014 Nissan Pathfinder. Niko Griggs was an excellent sales person and extremely helpful in answering all my questions. The gave me a great deal and didn't pressure me into purchasing things I didn't want. They actually found the exact vehicle I wanted (color and options) at another dealer and made it possible for me to acquire it through them.

Courtney Stephens

7 de nov. de 2014

Andrew was extremely helpful and knowledgeable in helping me purchase a 2014 Nissan Sentra. The entire staff overall including management, the financial department, and maintenance -who are assisting me with the Perma Plate install- have been extremely friendly and given great customer service. I will definitely recommend this dealership to friends. I had researched other vehicle brands and spoken with other dealerships in the area, but Jim Bone Nissan made my decision very easy that they were the dealership I should buy from and continue servicing my car with for years to come.

CarlieDD

27 de oct. de 2014

My experience with Nissan exceeded my expectations!I was a first time buyer & was feeling very nervous/stressed before I even got to the dealership. I was afraid of being pressured into buying a car I didn't like 100% and paying more than I should. It was not even close to that! Ed was so friendly and very patient with me. I felt bad for him because I was being so indecisive, we would look at a couple cars then go back to another. Then I would see another I liked then get nervous and change my mind because I wanted to be confident that I completely liked everything about the car. If I was him I would have been so annoyed.. I was annoying myself! But Ed stayed cheerful the whole time, didn't rush me, and was easy to talk to. At first I was so scared I wasn't going to be approved or get a payment that I could handle, but they made it happen! I won't be needing a new car anytime soon but if I did.. I would definitely choose Nissan again.

mkuimelis

27 de oct. de 2014

I had been researching electric vehicles for a while and was leaning towards a Leaf. I met with a sales associate, Andrew, who could not have been more friendly and helpful. One of the things I appreciated most was his honesty, when he didn't know the answer to a question he admitted that he did not know but found out right away, how refreshing to have a sales person that a) did not act like they knew everything about a very complex machine and b) spent the time to find out the answers to my many, many questions. I felt very comfortable with the entire process of leasing my vehicle with this dealership. Thank you!

5antana

16 de oct. de 2014

Max's knowledge of the Leaf EV, as well as his knowledge of all the various rebate and energy bill savings forms unique to this vehicle was very important in my decision to go with a Nissan over other options. Going into a whole new automotive technology (EV) might have been overwhelming but Max's expertise in this area made it easy. I'm now enjoying my new Leaf and all the benefits that come with it thanks to Max!

ejbless

8 de oct. de 2014

Nice experience; Richard was knowledgeable and accommodating and made the process of leasing our new car very easy. The whole process, from examining different models to test driving to all of the administrative work was painless and efficient.

jlogan1978

1 de oct. de 2014

Just bought a new pathfinder from Richard. Overall the experience was great. He was able to give us a decent number on both the purchase and our trade in. I would go back here again for sure!

tamilmiller

11 de sep. de 2014

I had the best experience buying my new Nissan Frontier, when I went to the lot I was met by the salesman Richard Dickson he was not pushy in anyway he listened to what I wanted and did he best to make it work for me. He was very nice and made me feel like a friend. His supervisor worked the numbers and got me a price I could be comfortable with and payments that met my budget. The finance manager was great he had a wonderful personality. I will tell any of my friends and family if they are looking for a car to stop in there first!!

anniebluitt

26 de ago. de 2014

I totally had the best experience with Santa Rosa Nissan, The sales people were out standing, courteous , quick and efficient, and most of all very caring, i will recommend this Nissan dealership to all of my friends. Thank for the wonderful experience :) The guy that took me on a drive was awesome, i think his name was Bard Or Brett, he was awesome.Thanks for the great Experience..Annie Bluitt

Roscyl

24 de ago. de 2014

Overall experience is amazing!!! Ennio is very helpful, honest, informative and did everything to help me get the car I wanted. I will surely recommend Ennio Maurizio and Jim Bone Nissan to my friends. Thanks so much for a wonderful experience!

Brenda Wirtz

10 de ago. de 2014

I'm so very Greatful to Chad at Jim Bone Nissan.My husband had a liver transplant a few years ago which destroyed are credit most dealerships would have locked the floors if they saw us coming,not only did they not lock the door ,they were extremely helpful and eager to help us they got us in the car we wanted Until getting are Nissan Hybrid yesterday I could not evan get my husband to a hospital in a emergency THANK YOU. JIM BONE NISSAN. AND CHAD WE ARE SO THANKFUL. Luckily I dealt with chad yesterday dealing with Dan Harris I wouldn't refer anyone this juy was the rudest most disrespectful person I've EVER DEALT. WITH. BUYERS BEWARE. My husband is a liver transplant patient in very poor health wearing a heart monitor for upcoming pace maker AFTER DEALING WITH THAT JERK HE ALMOST DIDNT NEED ONE I THOUGHT MY HUSBAND WAS GOING TO HAVE A HEART ATTACK. HE ACUALL CALLED MY HUSBAND A THUG ,MY HUSBAND DOLD CARS. FOR FORD 25 YEARS WOULD HAVE BEEN FIRED ON THE SPOT IF HE EVEN THOUGHT ABOUT SPEAKING TO. A CUSTOMER LIKE THAT

JanaMcClelland

3 de ago. de 2014

Everyone that I dealt with was extremely courteous and easy to deal with. They were not pushy or rude. They found me exactly what I wanted, explained the vehicle and I was on my way. I would definitely buy another vehicle from Brent and the team at Jim Bone Nissan!!

taleksick

1 de ago. de 2014

Preston, thank you so much for helping me find and lease the best car ever. I am obviously very happy. I will lease from Jim Bone Nissan again. Thank you and very happy with my car!

Jnanselm

1 de ago. de 2014

Very friendly and response service and the numbers were clearly explained to me. I'd recommend Jim Bone Nissan. One of the owners even came over and introduced himself to me.

Mrsrich0228

27 de jul. de 2014

Ken, I take the greatest pleasure in writing these few words of appreciation for you most excellent, professional, and personable service during the signing of our first car ever which was the Nissan Altima. It was clear from that day you were proud to represent an exceptional company that you went out of your way to lower our interest rate an extra 10% which was major. During our second purchase today we felt even more confident signing on the dotted line after your honesty and integrity throughout. It means a lot to us that you are on our side! All the best, Latisha.

Marcoprestige

18 de jul. de 2014

I was there with my 3 years old son to shop for a NIssan Rogue and after looking for the car in parking lot with a young guy we went inside to talk numbers with a "supervisor" named DON HARRIS . This ...DON was rude , sarcastic and without respect for my wish to come and talk next to the small play room that they have inside, just to be able to watch my son. They have a nice area with some red chairs there but DON refused to talk with me there , he said that we can talk just at his office, and I should just take my kid and go there if I want to buy a car from him. He was acting like he's making me a favor which I don't agree. After we left he come after us to the car but not to apologies but to ask me if I have the guts to tell him what I am doing for a living and if I came just to mess up his day with my bad review. This is not the way to earn my business.

l&bpimentel

12 de jul. de 2014

Niko was great and Don made sure we got the best possible dealer. We had gone to 5 different dealerships and this was by far the best deal. They worked very well with us and had a lot of patience.

Windycottage

12 de jul. de 2014

I was in and out my sale guy was one of the best guy you could ever meet . I will be back number 1.to

ericabradleyrdh

10 de jul. de 2014

I came to the dealership not intending to purchase a car the same day but rather to start shopping and narrow down which cars I was interested in. Emmanuel did a fantastic job explaining the features of my car and came to a price/monthly payment I was comfortable with all while not feeling pressured to purchase the car that minute. I went to several other dealerships after Jim Bone Nissan and found additional cars I was interested in but ended up returning to work with Emmanuel and ultimately purchasing a car that day because of his professionalism and kindness.

Vicki Sue

10 de jul. de 2014

He is above average--Friendly, no pressure, willing to go the extra mile, customer satisfaction is his top priority. I had been to VW, Toyota and Honda dealerships the same day. Little did I know that I saved the best for last! I've been a Honda customer for many years, but that all changed, thanks to Ed and Preston. Your patience, knowledge of your products, willingness to work with a set budget, set you above the rest. Thank you. I love my Altima and trust that my encounters with your service department staff will be as enjoyable. You guys rock!

kathz

8 de jul. de 2014

Even on a busy holiday, Preston made sure we were well taken care of. He was very professional. knowledgeable and courteous.....so refreshing from another salesperson encounter we had at a different dealership. Preston has a very kind personality which made us feel very comfortable. He didn't pressure us and we really appreciated that. I will be recommending Preston to my friends and family for their future vehicle purchases.

randallbarron

1 de jul. de 2014

If you can call it work... Max did a great job of laying out the options for the 2014 Leaf S with my spouse, and Brent was extremely courteous, knowledgable and efficient in working with me to complete the details and put the keys in my hand. He explained the car thoroughly and made me feel very much at ease with the entire process. No pressure, just competence and compassion. A very nice team to work with! I am enjoying my new ride, and would buy (or lease) again from the Jim Bone Auto Group.

willardm2

25 de jun. de 2014

We appreciated Brent's low-pressure friendly approach. He gave us all the information about the Leaf in a thoughtful manner. And we are really happy with the Nissan Leaf.

artbiz07

16 de jun. de 2014

You always fear the sales person when you step on a car lot. Emmanuel helped us feel relaxed and let us make the decision.We came back the next day and bought a car.

zamundaleaf

16 de jun. de 2014

Nissan is great, the sales team was first rate, I will buy again from these guys!! Great prices, happy costomer is happy , happy I pay no gas, and good rebates

janetlouise1

6 de jun. de 2014

Preston Lindner demonstrated both true concern and caring as well as product expertise for my customer needs. He deserves Nissan's highest commendation for outstanding salesmanship for the following reasons: 1 - He exhibited an outgoing friendly personality. 2 - He was patient and went to great lengths to insure my satisfaction. 3 - He showed total familiarity with the 2014 Altima features. 4 - He presented very relevant practical information in an understandable interesting manner. 5 - His enthusiasm for his product was both amazing and inspiring.Thank you for having him as part of your Nissan North American team. He is a stellar representative for your fineproducts and company.Sincerely,Janet Cooper

Gthurber

3 de jun. de 2014

I would like to thank Niko Griggs and his staff for excellent customer service, and would like to say i would highly recommend this dealership and Niko personally as someone i would go to again in the future to purchase a Nissan. Good work , quick and got me down the road feeling comfortable about my purchase. Awesome stuff!!!!!

waydo213

3 de jun. de 2014

robert was excellent! no pressure, we knowledged and friendly. would deffinatley come back for his service! thank you for all your help. we look forward to spreading the word to our friends and family

Bill0318

31 de may. de 2014

Max was the best sales representative we have ever dealt with. He is above and beyond in all areas of his position. We would recommend anyone interested in buying a car to ask to have Max assist them. Ken was a very good finance manager too. Having those two on your team is the best.Thank you so much for making our experience be something that we will share with anyone interested in a Nissan product. If they aren't interested yet, I'm certain they will be interested after they come and meet Max and Ken.

Lcolgate

27 de may. de 2014

Emmanuel is by far the best auto salesperson I have ever worked with.He is knowledgeable, professional, helpful, and covers ever aspect of the purchase efficiently.

sparkie22

23 de may. de 2014

This was the best car buying experience. When I am ready to trade in, I will return to Santa Rosa Nissan! All the employees are friendly, especially, Richard.

maryjt43

16 de may. de 2014

Max was the representative that handle the sales of our new Rogue. He is very knowledgeable about the vehicle, very courteous, took fantastic care of us. He worked very hard to get the car I wanted.I will return to this Nissan dealership for my next car.Thank you Max...

Windycottage

13 de may. de 2014

It was nice to buy a car from a younger guy he was on the ball. I would have never bought a car but he made you feel at home.

culater2

9 de may. de 2014

I had been considering purchasing a new Pathfinder. Safety/crash ratings are the most important issues for me when purchasing a vehicle. Since this model is fairly new and I was having trouble finding full safety reviews, I told Jay that he would have to convince me that this was a safe vehicle. He did a fine job of helping me find the information I needed to make an informed decision. I have to say, I had the most fun I have ever had in purchasing a car! Jay was very thorough in going over all the important information about the car, answered all my questions and helped me through the entire process. I felt I got a very fair offer for my trade in and got exactly the kind of warranty and vehicle protection plan I needed. These things were not pushed on me, on the contrary, I prefaced my purchase conversation with my request for such options. This dealership has offered the best car purchase and service experiences I have ever had and I have expressed this to my friends as well.

pcarm

7 de may. de 2014

We drove over two hours to do business with these folks, they're outstanding and our sales/internet rep, Brent Ell, was especially helpful. I knew nothing about Nissan of Santa Rosa when we started searching for a small SUV for my daughter to take to college out of state. After narrowing it down to an entry model Nissan Rogue S, our local dealer (who add a dealer markup to MSRP) didn't have the color and package combo we wanted and naturally pushed what was on their lot. I used the search feature on the NissanUSA website and found the only Rogue in the color combination we wanted was two hours away in Santa Rosa. After requesting a price through the link on Nissan of Santa Rosa's website, I received a quote that was not only well below MSRP, but also below what Edmunds, KBB, TrueCar and other internet sources indicated was a fair purchase price. That was followed by a no pressure e-mail from Brent Ell who confirmed the specific vehicle was still in stock, and inquiring if we'd had any luck finding a Rogue locally. I explained they were the only folks with the Rogue we wanted and emailed our counteroffer overnight, a couple of hundred dollars below their quote. Brent quickly got back to me the next morning and said the dealership had accepted our offer. My daughter and I drove down, inspected and test drove the vehicle and bought it. Brent did an outstanding job thoroughly demonstrating all the vehicle's features and functions to my daughter, even helping her set up her iphone with the car's Bluetooth system (the Rogue S is nicely equipped for a starter model!). There were absolutely no games or hidden costs, added dealer accessories or other stuff we've experienced over the years with our hometown auto mall folks. Their finance guy did push an extended warranty (part of his job), but stopped when we said "No Thanks." All in all it was a great experience. Everyone at Nissan of Santa Rosa was friendly, and my daughter has a permanent smile on her face. Dad is happy too, we paid a lot less than expected and it's nice to know she'll have safe reliable transportation while she's away at college. I would gladly do business with Nissan of Santa Rosa again and will recommend them to friends and colleagues in the Bay Area.

dc100630

7 de may. de 2014

Richard was a pleasure to work with. He was very easy to talk to and listened to what i was looking for.Although, the sales manager Don needs to lean that a hard sell does not work well with all customers. There was more than one time was was ready to walk out of the showroom due to his pushing for the sale. Customer's should be given information with out having a sale pushed down their throat.

HarryStokes

29 de abr. de 2014

Recently bought a new truck and I am so glad I did, The frontier has been great! Richard was very helpful, informative, and polite. I would definitely recommend this place to anyone of my friends

PaulAlexander707

29 de abr. de 2014

I was looking to purchase or lease a new Nissan Leaf, so my wife and I went to Nissan of Santa Rosa for a test drive and to look at prices and discounts. Brent was an outstanding sales associate who offered up a great deal of information and took us for a test drive in a Leaf. He did not pressure us to purchase or lease and we left the dealership with a lot to discuss.After a week of discussion, Brent called me to alert me to some new purchase deals from Nissan as well as 0% financing. Once my wife and I discussed the new prices and deals we decided to purchase and returned to Nissan of Santa Rosa to do just that. We were treated with respect, not only of ourselves but of our time as well. All of the folks at Nissan of Santa Rosa did a great job helping my wife and I with paperwork and explained every set of the process while not allowing us to get bogged down BY the process.I have nothing but good things to say about Nissan of Santa Rosa and when my family is looking to purchase a new car again we will definitely make sure to give Nissan of Santa Rosa the first shot at our business.

julianw

28 de abr. de 2014

I spoke to John first- he had started the process when we bought Kia at your dealer - he was helpful getting the loan paper work and finalizing a price.Ms Graves was very knowledgeable and if she did not know something she looked it up or was honest to say she was no sure about a few minor items. She was not pushy, yet did her best to have me close on the sale- I am torn between truck or Kia Sole.The truck ride was little stiff and I was disappointed in the gas mileage: I went on line to review the truck and was asked do I want a quote on truck- back east the "same trucks " were cheaper and I also received lesser quotes from Napa and Petaluma on line.I drove a used Sole- but from limited info sounds like a new one would be about the same- so i would go with a new one, if that is the case.I would very much like to work with Ms Graves- she was more approachable and made the process enjoyable vs a trip to the dentist or DMV- as with many car sales individuals.today and Tuesday we have some high needs with our daughter, but I will have more time by Thursday.J Wheless

khutcheon

24 de abr. de 2014

Jose was great. He was not pushy, let the car sell itself and I had a great experience. I would recommend this dealership to everyone I know since it was an easy no hassle purchase.

moxysmith

20 de abr. de 2014

I went in not ready to buy. it just happened to be a sale weekend. the staff was so friendly and knowledgeable. They gave me a great price on my trade in, and a great sale price on a new car. I could not pass up this great buy.

yaneshwari

8 de abr. de 2014

I recently went to the Nissan of Santa Rosa car dealership to lease a Nissan Leaf. Brent Ell was very knowledgable and helpful. He guided me through the process with comfort and ease. I commend him for his service, thank you.

anthonyb707

6 de abr. de 2014

I visited Nissan of Santa Rosa today and was greeted by Max. I told him what I was looking for a Leaf and he showed them to me and provided me with the information needed. He did not try to over sell me at all. Thanks again!

bethafulton

31 de mar. de 2014

All service members in the dealership were polite and helpful. I esp appreciate the flexibility at end of transaction when I wanted to change the trade in agreement. Love the electric Leaf and the lease is very affordable, not to mention NEVER having to buy gas!!!

pfd112

31 de mar. de 2014

DealerRaters requirements for a Dealer to maintain membership is to pay their dues and receive an overall rating of average.Any unfavorable reviews are withheld for 14 days by the DealerRater organization to provide an opportunity for the dealer to address experiences which were less than acceptable to the consumer. I am still waiting to hear from Nissan of Santa Rosa.A better source of reviews for this dealership would be Yelp. You will get a more timely assessment of customer encounters at Nissan of Santa Rosa. You may also consider pre-qualifying for financing with a financial institution of your choice prior to visiting any dealership and particularly this one. I experienced badgering when I requested Nissan Motor Acceptance Corporation (NMAC) and received mis-information about financing through NMAC. Dealerships have hidden profit centers if they sell your contract to financial institutions with which they have beneficial relationships. This can amount to several hundred dollars of hidden profit for the dealership and costs to you.If the dealership asks for your keys and registration to appraise your vehicles trade in value, ask to have them returned as soon as soon as you receive their estimate. If there is any hesitation having your property returned, call 911, tell the operator you want the police and that you are being held against your will.My expectations were that I would be treated with respect and in a professional manner which did not happen.I experienced high pressure sales techniques which became a confrontational five hour bait and switch game. I found the vehicle I wanted but not the dealership. What could have been transacted in an hour or less turned into an ugly confrontational five hour experience.

adamhadm

31 de mar. de 2014

I went into the Nissan dealership in Santa Rosa and was invited to speak with Richard who was friendly and forthcoming, even though he was somewhat new on the job. When he didn't know something, he would ask his manager. After taking a test drive, and not getting a hard sell, I decided to go ahead and lease the car. There was a misquote on the monthly cost, and the manager was able to give me the price I wanted. Brent, the leaf specialist, gave me a thorough training on the car and helped me complete the California rebate which basically offsets the down payment. Brent followed up with a phone call a week later to see how I was doing with the new car. I like it and appreciate the attitude of these guys.

Yamahog

30 de mar. de 2014

We met Max at the Santa Rosa Auto Show in January 2014. Max introduced us to the Nissan Frontier pickup trucks, we felt no pressure to purchase the vehicle and he treated us as long time clients to this dealership. Max answered all of our questions regarding the truck and we were able to take it for a test drive.Three weeks later, my wife and I went to the dealership to look at the two different body styles we were interested in. Since it was Max's day off he referred us to Martin. I arranged to met with Martin that day, he was very congenial and responsive to our questions and needs. Martin allowed us to test drive a Frontier Crew Cab pickup truck, upon completion of the test drive we were informed by another sales associate that the pickup truck was sold. Martin had a dealer search performed and located the same equipped model at another dealership. While we were discussing the "numbers" for that vehicle we were informed that vehicle also sold.Martin then gave us an option to look at another vehicle that was just unloaded at the dealership. After going over all of the options on this pickup truck, my wife and I decided to purchase the vehicle.Through all of this, what I am attempting to say, these two sales associates were terrific during this entire process of purchasing a new vehicle. They took the apprehension out of the new car purchasing experience. They treated us terrific and made this one of the most relaxed and enjoyable new car purchasing experiences we have ever experienced. There was no pressure felt to ever purchase the vehicle.This has been one of the most pleasurable experiences in purchasing a new vehicle from start to finish with the entire staff at Nissan of Santa Rosa.

hoodoovoodooblood

13 de mar. de 2014

We had a great experience from its inception. Niko Griggs was a pleasure to work with during the transaction and was available after the transaction for further assistance and questions about the new auto.If you are looking for a good auto buying or leasing experience here's Niko's contact information:Niko Griggs Sales & Leasing Consultant Nissan of Santa Rosa www.nissansr.com 707-545-7050We'd like to add that Ken, in finance, was a pleasure to work with. Malcolm and Sherry

Breeziestout

8 de mar. de 2014

It was great service and we got a awesome cube. Troy was amazing when it came to getting is a lower rate. They where great with our kids.

alozinto

6 de mar. de 2014

Emmanuel was friendly, courteous, attentive and professional. I was very comfortable talking with him and he helped make my purchase stress-free. I am pleased with the service I received.

steveeinstein1

1 de mar. de 2014

I love my new Leaf. Great car. No complaints. Actually, I should have had a better plan for putting a charger near our carport. I'm a bit stuck now for a good place to charge the thing. Otherwise, I'm very pleased with the vehicle. I'm a bit neutral on the sales experience. The salesman was good. Friendly, knowledgeable, and accommodating. He also seemed to be in a hurry to wrap things up and move on. I know I was a simple leaser, and on a low end vehicle, but the process felt rushed. And I was surprised by hearing at the last minute, during the signing, that there would be a $300 + fee at the end of the lease period. I understand now that it is a standard fee, but I was only made aware of it at the end of the purchase process, and felt a bit surprised. It's not a huge amount of money, but I don't like hearing of an added expense, at the last minute.

TaniHooper

25 de feb. de 2014

I went to the Nissan dealership after test driving a 2012 Sentra at another dealer. I was looking for a used four door sedan with low mileage and great gas mileage as I will be commuting to work soon. When my friend and I initially showed up we did not have much time, and Richard was wonderful, letting us do a quick test drive of the new car. I promised to be back and we left to get my car so my friend could make another appointment. I went back to the dealer, alone. Mind you, a woman shopping for cars alone is a bit of a dangerous thing, but after an afternoon of shopping with my friend I felt pretty confident that I knew what I was doing. So, unfortunately, I had a limited budget and after all the crunching I really could not afford that new car. Now I won't say that they weren't pushing to make the sale, they were, but they listened to me, and heard me, when I stressed that I really had to stay within this limit. They did a little research and showed me a 2012 Nissan Cube with 7800 miles on its; it met all of my requirements and it is cute as a button! I have a 100,000 mile, 7 year warranty, on the whole baby, not just the drive train (see, I did my research!) and I have the payments where I need them to be. I am very confident that I have a great vehicle that will get me safely to and from work and that I will enjoy driving. Thank You Richard, and boss, for all of your help. - Tani

palsmyapl

25 de feb. de 2014

I bought a slightly used Murano Cross Cabriolet here on Feb. 19 2014. Preston was an excellent salesperson. He was very friendly, low pressure. I told him what I was interested in in terms of trade-in value etc. and left him alone to do his work. I was doubtful that the deal could be made, but Preston came right back with a good offer. He was very knowledgeable about the car and easily answered all my questions. This is a very good dealership. I have also worked with Jason in Service on my old car and he was also very helpful. Tom GlynnSanta Rosa, CA

ma912p

24 de feb. de 2014

It was a great great experiences right from the beginning when me and my wife walked in to the Nissan, Santa Rosa. We had a very warmed welcome and I would say an exceptional customer service. The most significant thing about yesterday experience was that during the whole time of stay dealer found to be very helpful and putting all efforts to help us to meet our needs. I would definitely say it was 100 out 100 customer satisfaction.ThanksMuhammad A Ahmed

Cali_Cathy

18 de feb. de 2014

What an overall great experience! Both the sales and finance people were fantastic. Friendly, courteous and informative. Don worked hard to get me the price I needed and made it an enjoyable experience at the same time. I couldn't have asked for more from anyone at Nissan. The buying experience was 100% painless and that's the way it should be. It's hard to find a place that can be both fun and professional all at the same time. This dealership is a winner in my eyes!

peterjokeefe

17 de feb. de 2014

Brent was very helpful with working out a trade that we were very happy with. I most certainly do business with Nissan SR again in the future. Very good experience.

1stCar4me

16 de feb. de 2014

I purchased my first car from Emmanuel Loza at Nissan of Santa Rosa. He was very patient as he answered all of my questions. I did not feel pressured to purchase. He explained all the details of the car to me and when we took a test drive he showed me all the features. I was able to talk about the car without having to discuss the final price immediately. There were two cars similar, one a little more expensive than the other and we were able to talk to Emmanuel to discover the differences between the cars and decide if the differences were what I needed. When we did get down to discuss the price he was on my side and went to work on the best price he could bring to the table from his management. I would highly recommend this dealership and Emmanuel Loza in particular if you are in need of a new or used Nissan. He is a car salesman who knows great customer service and makes you feel that you got the best car at the very best price around!!

Artemis26

11 de feb. de 2014

Don Harris was extremely friendly and respectful. I felt that he negotiated with me a very fair and competitive deal. This was my very first time purchasing a brand new vehicle, and the experience was not only positive, but I came away with a car that I'm excited about.

jcervelli

31 de ene. de 2014

I am very pleased with the service provided by Kyle in the service department at Santa Rosa Nissan. He provided excellent cutomer service and was very friendly and professional. He went out of his way to provide the customer service any service department would be proud of. Thank You for you help Kyle!!Judy Cervelli

stieperm

27 de ene. de 2014

My husband I attended the car fair at Santa Rosa fairgrounds. I wanted to replace my car and was not sure what I wanted, this seemed like a good place to start since several makes would be there. We meet Don Harris there he was very helpful and thankfully never pushy. I went thinking I wanted to buy a used model probably around a 2011. I knew I wanted Navigation and satellite radio. I saw the Nissan Juke and test drove it with Don, he took us by the dealership to view other Jukes. We bought a 2013 . Everyone at the dealership were very helpful and friendly. We had a very nice experience with Don Harris.Christyne Stieper

jnnifrn

23 de ene. de 2014

Martin was great. He was very helpful, caring, and friendly. As a first time buyer, I was uneasy about the process and Martin made it very easy and made me feel very comfortable from beginning to end. He was able to help me purchase the perfect car for me and I couldn't be happier with my decision. Overall it was a great experience.

SantaRosaJoe

20 de ene. de 2014

My Nissan Leaf was near the end of it's lease and I needed to find out my options. Manny was very knowledgeable about the Leaf as well as my financial options. I drove off the lot in a brand new Leaf with a much lower lease payment than my old car. The entire transaction was very quick and painless. Thanks, Manny!

Mokey1234

7 de ene. de 2014

It took 6 months of thinking to make a purchase. They stuck with us to the end without pressure and gave us a great deal.

wjmiii

6 de ene. de 2014

Had a great experience purchasing a new Nissan from Nissan of Santa Rosa. The sales associate, Emmanuel, was terrific. Very friendly and personable, knowledgeable about the car, and gave us a great deal. I highly recommend him. The facility and the dealership was very service oriented. A great place to buy a car.

ginamtaylor

30 de dic. de 2013

This is the second Nissan I have purchased from this dealership. The first lasted 170k miles before having a major failure and I was brought into sales from service after I decided that our '06 Frontier was not worth repairing. I was very pleasantly surprised by the trade in value we received and the pricing for the '14 Frontier. We were well served and are very happy with our new truck.

simonhood

30 de dic. de 2013

Good professional sales staff. I would recommend this dealership. This is my second Nissan purchase at Nissan of Santa Rosa.The finance department has exceptionally good people working.

srotrb

26 de dic. de 2013

Don was very competent, knowledgeable, as well courteous. In working with what we had to offer, he was able to get a pretty good deal for us.

mlawyer

16 de dic. de 2013

Michael made this first buying experience as smooth as possible. He should make salesman of the year. I will recommend him to anybody that needs to make this kind of purchase

Rangel91

12 de dic. de 2013

Everyone was very nice and respectful. Niko helped me find a great car and was able to get it to fit my tight budget! And Ken (the paperwork guy) was super friendly and efficient. This was my second car I got from Nissan and I will continue going there! Highly recommend this dealership :)

charalson727

9 de dic. de 2013

Emanuel was awesome. Me and my wife weren't sure about what vehicle we wanted. I wanted one thing and she wanted another. Our salesman was kind, courteous, and most importantly; PATIENT. He never rushed us or tried to put us in a vehicle that did not meed our needs or budget. We must have looked at various vehicles for almost an hour before we finally landed on our dream car. I wish all car dealerships had guys like him. This is the second vehicle we have purchase from Santa Rosa Nissan and we will be back in a few years for another. Great job guys. Keep it up!

meghanbruzzone

1 de dic. de 2013

My experience at Nissan Santa Rosa was excellent! As a first time car buyer I had many questions and inquiries. Every staff member I interacted with including; Martin, Ozzy and Preston were extremely friendly, personable and made sure I got exactly what I wanted. My experience buying a car with Martin was that I had exquisite customer service. Martin and Ozzy both went out of their way to answer questions and explain details. I look forward to a great future relationship with Nissan Santa Rosa and would definitely reccomend it to any friend or family member! Thanks for a great experience.

JMcCready

26 de nov. de 2013

This Nissan Dealership and the sales representatives there were very attentive to my questions and concerns - taking the necessary time required to make sure I was a completely satisfied buyer.

heidilusk

24 de nov. de 2013

Great experience, friendly staff, very helpful. They found me a car that met all of my needs and the entire process went very quickly. They even took care of turning in my rental car for me.

smcardiff

18 de nov. de 2013

My partner and I went to Nissan of Santa Rosa to look at new vehicles to lease. We had not definitely decided on a Nissan; it was only one of the many makes we were considering.After test driving the Nissan Rogue, we decided that it was probably the car we wanted--but we hadn't decided if we were ready to sign a lease.Mr. Griggs worked extremely hard to earn our business. And, trust me, we didn't make it easy for him.He ended up getting us a deal we could not refuse.Mr. Khan, the finance manager, helped us with the details of the lease. Even though he was exhausted and hungry, he made the process completely hassle-free.We are 100% happy with our new Nissan Rogue AND with Nissan of Santa Rosa!

DLombardi

12 de nov. de 2013

Great experience at the Nissan Car Dealership in Santa Rosa today! From the minute I parked on the lot to when they tossed me the keys and waved goodbye I felt completely welcome. I thought trading in my old car and leaving with a new one would take all day, but they had me home for lunch. Niko Griggs was awesome, he knew what cars suited my needs and we were able to walk around the lot and find what I wanted in a matter of minutes. After I took it around the block, we went right inside and got to work. Ozzy Khan was crunching the numbers and having me sign all the papers, another great guy who made this experience enjoyable. While a car dealership isn't necessarily somewhere you want to find yourself too often, it would be a pleasure to come back and deal with these two guys again.

Ckeil

26 de oct. de 2013

Refreshing to find an honest car sales man. I found Preston thoroughly helpful, honest and forthright. Everyone that I dealt with was so kind and I truly felt that they cared for me as a person and went out of their way to help me buy my car. Thank you Nissan of Santa Rosa:)

wanny2001usa

21 de oct. de 2013

Mr. Brent is very patience and details orientate. I'm 100% satisfaction of what I asked. Good job!!! For sure Mr. Brent will be my repeat sale person on my next new car again in near future. Thank you so much.

AyumiKai1234

18 de oct. de 2013

Everything about the people and the cars at the dealership were amazing. The sales associate that worked with us was very friendly and easy to talk to. We had a great time there and we got the most amazing and great deal that we could have possibly have gotten. We got exactly what cars we were looking for and are very satistfied with them.

gotoit

16 de oct. de 2013

The experience was a pleasure. Boon and the rest of the staff were helpful and I felt taken care of. Really appreciated the low key and personal approach that I experienced with the sales man. Looking forward to picking up my new Leaf today.

barrytigger

15 de oct. de 2013

Mike was a low pressure salesmen that made me feel comfortable reviewing all the options available in the Nissan Leaf. I never thought leasing a new vehicle could be painless, but it was and it was super smooth finalizing the deal and driving home in my new electric car. I will be recommending Mike and the Team at Santa Rosa Nissan to all my friends and associates.

Dogfolks

11 de oct. de 2013

This was probably the most pleasant experience I've had buying a new vehicle. Preston Lindner was not pushy or insistant but helpful and courteous. Ken Lindley the Finance Manager sped through the paperwork with almost lightening speed. If I'm in the market for another vehicle, I'll definitely come back here first!

johnsara13

11 de oct. de 2013

We just leased a new LEAF from this dealer.We love the car and our experience was very easy and relaxed.Our salesman,Preston Lindner was the best car salesman we have ever dealt with.Usually we dread going to car lots because the salesman seem a little too aggressive but as soon as we were introduced to Preston we knew we were in good hands.He is very professional,knowledgeable, and NOT aggressive at all.We are so happy with our new car!!

mayyam

10 de oct. de 2013

On October 8, we arrived at this dealership for the first time and were promptly greeted by Peter Roche, who is a very kind gentleman. We wanted more information about the Nissan Leaf and their leasing program. Our questions and concerns were addressed by both Peter and Brent Ell. After a day of deliberation, we returned on October 9 to complete paperwork and proceed with the lease. Brent Ell assisted us with all of the paperwork, and Ken Lindley handled our financial documents.Overall, the entire process was handled with efficiency, and we felt we were treated with respect.

sunnyg

8 de oct. de 2013

I was so fortunate to have had Mike Warren as my salesperson. He was professional, friendly, knowledgeable and it was a pleasure doing business with him. He took the time to explain all the features of the car before I took it for a drive. He was also extremely friendly and gave me an excellent deal. I had been looking for a car and due to Mr. Warrens knowledge and willingness to work with me until we arrived at a more than fair price, I walked out of the dealership with a new Nissan Rogue. The whole experience was great and I am very happy.I would recommend Nissan and in particular Mr. Warren to anyone who is looking for a new automobile. I can't say enough about my experience with this company. I feel that I got a good quality car at a good price.

gr8skin4ever

6 de oct. de 2013

I made a request online to be contacted regarding a 2013 Nissan Leaf and I heard from Don Harris of Santa Rosa Nissan immediately. Don was helpful right away and answered all of my questions via email while I was busy working in my business prior to my visit to the dealership which saved me a lot of time when I went in to purchase the vehicle. Once I met Don in person, I found him to be super friendly and pleasant, even fun during the wait on paperwork! He patiently worked with my husband and I to find the perfect financing solution to fit my budget. I couldn't be happier with the service and care I received from the entire Santa Rosa Nissan team. Once my friends and family see me in my Brand New, Beautiful AND Smart- Nissan Leaf, I am sure they will want to get one too and I will gladly recommend Don and Santa Rosa Nissan to them all!

yule8069

27 de sep. de 2013

I was very pleased with my experience in purchasing my Altima because of my sales person Preston Lindner. Preston made me feel very comfortable and he explained everything so well He didn't rush or push my decision. I felt that he wanted me to be happy with my purchase. The reason I gave the rating I did is because it was truly well deserved. Sincerely, DoraLee Schmitz

lilfea

17 de sep. de 2013

I am very pleased with Pierre and the loan department.I was very satisfied with how quickly they got it done for me.thank you very much

gloren

11 de sep. de 2013

Mike help us meet our budget. He is kind and entertained us. He offered us free lunch. We feel comfortable with him. We like the vehicle.

shaelaross07

10 de sep. de 2013

Pierre was a great help, he let us try out and look at a few different cars until we fell in love with our altima, then he did everything in his power to get us in it and help us drive off the lot the same day. It took a shorter time that I thought. He was a great help, you should give him a raise!!

lawndale

4 de sep. de 2013

This was our 2nd lease transaction with Brent Ell. He continued to be friendly and very knowledgeable. He always responded to our calls and emails with promptness. He accommodated us in every way, including making separate appointments for my husband and I to sign the papers. Our transaction went smoothly. Nissan's current lease program made leasing a Leaf affordable, so much so that we leased 2 vehicles!

munchkins

2 de sep. de 2013

Just wanted to take a second to thank Mike Warren for helping us to find the car we actually weren't looking for. We hadcome in to Nissan of Santa Rosa just to look and get some ideas. Once we met Mike the experience changed. We felt asif we had known him personally for quite a while. The whole atmosphere was warm and welcoming. Upon selecting ourcar; while we waited for financing Mike sat with us the whole time and chit chatted about everything and nothing. Mike madebuying the car easy and uncomplicated. Thanks again Mike and we look forward to doing business with you again, sometimein the future. Pat & Mary

Noely

29 de ago. de 2013

Ennio was the one who helped us out. He was super kind and patient. He really helped me figure out which car was best for me. He was awesome at helping me make a selection and finding it in my price range! I got a 2013 Nissan Sentra and it is so far the best thing ever! In so excited for my new car! Thank you Ed! And Nissan of Santa Rosa of course!

beto65432

14 de ago. de 2013

I want to strongly thank Mike Warren in sales at Nissan of Santa Rosa he was very courteous, Friendly, and competent.On a Friday afternoon I found myself driving home after buying some items from the hardware store I happened to be driving by Nissan of Santa Rosa so I decided to just look around, we'll sure enough I end up taking home a brand new 2013 Nissan Juke, I trade in my BMW X5 which they gave me top price for it.Thank you from Very Happy Customer.

Twentysixrae

12 de ago. de 2013

I went to dealership to have my Altima recall addressed....I left with the car I've been wanting for some time now. Great people to work with! Will be back there if ever I should need a new car. And would recommend them to any/all family and friends looking for a new car!

Nk2000ls

10 de ago. de 2013

It was the best new car purchase experience I have ever had! The guys were not pushy, were very friendly and we enjoyed talking with them during the whole vist.Nancy Fisher

franklinjcjr

3 de ago. de 2013

Excellent experience at Nissan of Santa Rosa! Mr. Posadas was extremely helpful & patient about showing us various cars & answering all of our questions and concerns. Greg W & John T helped us get the car we wanted & at a very reasonable price. all of this was done in a very efficient and expedient manner. everyone was very professional & nice.

KarenLutz

1 de ago. de 2013

Buying a new car was not something I was looking forward to. However, I couldn't have been luckier when Boon Thepkaisone approached. me. I immediately felt comfortable with his quiet competence. He answered all my questions and worked hard to get me the exact car I wanted at a good price. I feel very fortunate to have had the help of such an experienced and knowledgeable professional. My experience was completely positive and I really appreciate his help.

chewythecat

28 de jul. de 2013

My husband and i went to Santa Rosa to buy a Honda. We stopped and test drove a Chevy Impala, but the salesperson talked nonstop during our test drive, we couldn't wait to get away! We also wanted to try out a Nissan, and Niko was our salesman. We found the Nissan seemed so much more luxurious and comfortable than the Honda, so we decided to go with our new Nissan. Niko answered all our questions, didn't pressure us, gave us time to decide, and we enjoyed the whole experience.

diddlenboo

26 de jul. de 2013

Pierre was amazing! He was very knowledgeable about the cars and answered all our questions confidently. He worked very hard to get us the best deal possible that fit our budget. Not pushy or aggressive salesman! Great experience at Santa Rosa Nissian! Way better prices than other local nissian dealerships!!!!!

shannonalcantar

1 de jul. de 2013

The timing worked out great. Got a good deal on what we wanted. Jose was very freindly & made the process easy. a little pushy but I suppose that comes with the line of work. dealer was SUPER busy & we had to wait a while to sign our paper work. was not too happy about that but was happy in the end. good deal, good guy, friendly & knowledgeable

xyz12345

18 de jun. de 2013

I purchased an Extended warranty from them. They were supposed to send me documents to be signed. It has been three weeks - still nothing. They would not return calls or emails. They just take money and provide no service. I still struggle to get my money back. Stay away.

nq1766

15 de jun. de 2013

I walked in just looking to get some questions answered, which they were and just wanted to look at cars but Maurizi made a deal I couldn't resist. He was also extremely friendly and provided great customer service.

veronicahansen

14 de jun. de 2013

We purchased a 2010 Frontier from Santa Rosa Nissan. We wanted to finance with our credit union, asked if we needed to set that up separately, and the finance manager Jack said no, he could set it up with our credit union through their system. Today a get loan papers in the mail from Nissan Corporation - Jack financed us with Nissan, not our credit union. I spoke to him today, and he only said it shouldn't matter to me because the rate is the same, it's too late for him to change it. I explained that it does matter to me, that's why I asked to use the CU.The more business one does with the credit union, the better rates one gets on their products ie commitment status. He said I can go to my credit union and change it myself. BOOOO! An otherwise decent transaction, but they lost me for servicing. Don't think I'll go back, will tell this story at the next several parties I go to.

waidbarks

6 de jun. de 2013

Niko was patient and helpful with my mother, who has mobility and neurologic issues as to climbing in and out ot the vehicle, moving the seat and steering wheel, accessing the gear shift and radio controls with her left hand. He saw how well she drives on the road test. He made selections of vehicles to try out, and took interest in our needs in a logical, patient, friendly, and helpful way. As to the dealership process, after you make your deal, make sure you know in advance what you wishes are as to extended warranty, because that cost is disclosed AFTER you reach your purchase deal verbally. I imagine all dealers talk warranty after a price is reached.

12mary34

1 de jun. de 2013

I stopped in on Sunday, May 26th to test drive a Leaf and was help by Preston Lindner. Preston was informative and helpful and I enjoyed my test drive, but was not ready to buy or lease at that time. Preston was not pushy or insistent that I do either one at that time and let me know he would be glad to help me if I returned. On Tuesday, May 28th on the advice of my son I went to the Chevrolet dealership to test drive a Volt. Let me just say after my test drive I felt pressured and the salesman could not understand why I liked the Leaf better. BIG TURN OFF!!! I got in my car and it took me right down to Nissan. Preston was off that day so Niko Griggs helped me and I walked out with a lease on my new Leaf within and hour and a half. I am so pleased with it that I show it off and tell everyone that will listen how wonderful it is. By the way the Volt cost $40,000 and I think it was over priced.

Jennalambert8

26 de may. de 2013

Excellent customer service. Don was very helpful and polite in helping me choose my vehicle. He even showed me around the dealership and introduced me to everyone. He made it very personable. They worked with me to fit my payments into my budget. Pierre was very nice in making sure all my questions were answered about my new car. Overall, a very satisfied customer!

susanlewis999

16 de may. de 2013

Don Harris, our salesman and the rest of the staff were extremely friendly, helpful and professional. Don spent a lot a time answering questions and finding us our beautiful Altima. It was't in stock, but we got it very quickly--36 hours.

sfirpo

14 de may. de 2013

The staff at Santa Rosa Nissan were great to work with, especially Preston. There was no pressure when dealing with him, only friendly suggestions & honesty.

dgbsmith

13 de may. de 2013

Appreciate the professional attitude and friendly demeanor of the salesman Pierre Ferarri. No pressure to buy, excellent trade in numbers and attention to detail. Will recommend to others.

aggolfin

23 de ene. de 2013

I gave Ali S. a excellent review because my time and experience with him was well above average. He was very friendly and made me feel comfortable, not to over the top on trying to make the sale. He worked with me and tried to accomodate my requests. It was one of the best car buying experiences I have ever had. I would be happy to recommend or do business with Ali or Nissan SR again.-Adam

John Blengino

22 de ene. de 2013

We were very satisfied with Emmanuel Loza.I told him I wanted to take a long test drive and he planned out a good route. He answered all of our questions and found us the car we were looking for and had it delivered in one day as promised.We found him to be straightforward, and there were no surprises. We highly recommend him and Santa Rosa Nissan.

wookydog

19 de ene. de 2013

I went to two other dealerships before coming to Nissan and it was like night and day. Toyota was a joke with no used inventory and priced out of the new. The sales person laughed me off the lot. Dodge didn't even bother to leave their desks to come out to the lot. As soon as I arrived at Nissan it was obvious they wanted my business and conducted it in a polite, friendly, and caring way. Mike was extremely thoughtful about our needs, patient with my upcoming 2-year old, and extremely kind. He worked hard to get us a deal that we felt comfortable with and a monthly payment we could afford. The service alone has me sold on Nissan. Thank you Mike!

dansplan

2 de ene. de 2013

We were met by Don Harris as we approached the dealership, he took us for a couple test rides, and we were put at ease by his manner. We left for a few hours, spoke with him by phone, and came back to eventually purchase a new car. In all we were very pleased with out interaction with Don.Thank you,Dan and Cheryl Skiles

Brandon Baker 13

2 de ene. de 2013

I just bought a brand-new Nissan from Santa Rosa Nissan And not only did I have a great experience but I left there with a car that I love. Ed was my salesman and he was friendly and knowledgeable as was the whole staff. Ken in finance fought to get my loan pushed through and I can't thank him and Ed enough. I would recommend this dealership to anyone!

Poncia

30 de dic. de 2012

It was a pleasure meeting and working with Emmanuel, I found him very personal and a very nice man to talk with, he was very helpful with our new car, and told us how things worked and before we left he said if we had any question on our car to bring it in and he would be very happy to show us again on how things worked. My husband and I would very much recommend him to others & this dealer ship.

rubybarber

28 de dic. de 2012

santa rosa nissan went above and beyond to find us a car with all of the items we wanted. they were friendly and informative when showing us how to use our new car. everyone we worked with was very concerned that they were able to get us the car with exactly what we wanted on it. we will definitely recommend this dealership to people we know that are thinking about buying a car.

Buglas

24 de dic. de 2012

This is the first vehicle that I have purchased from a dealership and I had a great experience at Nissan of Santa Rosa. I was assisted by Clarence on my first day, he was very friendly, knowledgable and professional. He was instrumental in finding me the ideal vehicle for my life style and my new business. I did not buy the truck on the first day nor go thru financing. When I returned two days later, I was then assisted by Asme,we took the Dodge 4x4 for a second test drive and new I wanted to drive it home today and she made that happen for me. Asme was great in attending to me around the dealership as I waited to talk to the financing department. She brought my dog water and was a very gracious host. I plan on returning after my business grows to purchase my first vehicle in my upcoming fleet. They showed faith in me and gave me hometown service in my hometown. Very happy with my with the service that I received.Douglas MiddletonDoug's Bug Traps LLC

jenniferhfreese

16 de dic. de 2012

We visited Nissan Santa Rosa while looking for a used vehicle, and I'm very satisfied with our experience. We found a beautiful 2011 Kia Sportage that we liked, and after talking to the sales manager, were able to come to a good price on a great car. The staff were professional, courteous, and patient. We ended up coming to purchase the car late in the evening, and although it was close to closing time, everyone was extremely helpful in helping get us a a great deal on the car, as well as making sure we understood everything about the purchase, warranties, etc. I also appreciated how smoothly the whole process was - it was quick, and we never waited. The car runs great, and my experience with Nissan Santa Rosa was very positive. Niko and Jose were both helpful, courteous and knowledgeable about the vehicles, and I would gladly return there again for another car in the future!

nkstoughton

27 de nov. de 2012

We were very pleased with our experience at Santa Rosa Nissan, the people working there were very friendly and helpful. We have not seen the car that we actually bought but understand it is beautiful. (it had to be ordered.)

abendowski

26 de nov. de 2012

Preston helped me and my boyfriend when we went in to trade in my old car and purchase a 2013 Nissan Rogue. He was incredibly friendly, very knowledgable, and I never felt pressured at all, which is very important to me. He walked us through all the diffrent packages, helped us with trading in my car and got it all taken care of. It was such a smooth purchasing experience mostly because of Preston. He also helped set up my first oil change appointment which was awesome. But the greatest thing, was after all the paperwork was said and done, he sat with me in my new car, showed me where EVERYTHING was and how to use it and also got the bluetooth all figured out and set up on my phone. It was nice to leave the lot with my new car and not feel like I had to mess around that much learning how to use everything. Overall, Preston was extremely nice and just awesome. I would happily buy a car again from.

lwin97

26 de nov. de 2012

We had decided on buying a new Kia Soul a few months back and just needed to get some others bills paid off first. I did a search on all Kia Dealers in the state of California for the model I wanted.....Santa Rosa Kia showed they had 1 manual in stock. I wanted an automatic. I decided I would give them a call anyway as I prefer to shop local and see what they could do. I was connected with Don Harris told him what I wanted. What I didn't want. What I had to put down and what I needed my payments to be. (All over the phone) Don found my car within 45 minutes, took a credit report over the phone, got our deal put together (below budget!!!) We then headed into the dealership to sign papers and were out the door. I would definately buy another car from Don Harris and Kia.......But with a 10 year 100,000 warranty it will be awhile.....THANKS DON

petalumaguy

30 de oct. de 2012

I ordered a 2013 Altima with a $500 deposit and after waiting seven weeks (one week longer than the expected six weeks) I contacted the dealership (*no* communication from them) only to be told they ordered the wrong one. The more likely explanation is that they sold the car to someone else who was willing to pay more than the $100 over invoice I had negotiated or they were trying to get out of the agreed price. They have not denied those accusations nor was there *any* apology from ownership or management. The only thing that was offered was to place another order and let me wait two more months, or they could give me a bait-and-switch vehicle for $1,000 more. They are either incompetent or dishonest. All of this is factual and can be supported with emails. I went across US 101 and purchased a Lexus ES350 for not that much more $$ and unbelievable service. Heaven found.

khybenedetti

25 de oct. de 2012

Don Harris provided an exceptionally pleasant buying experience. He was willing to listen to our needs and not interject any sense of high-pressure sales tactics into the mix. The pricing was easy, as Nissan is heavily subsidizing their all-electric vehicle (Leaf). I think this helped make Don's job easy, but I am absolutely certain that he would have provided the same quiet and responsive customer care regardless of the available factory discounts. Don also provided great follow-up service. Via email and also during a return visit (to set up the charge station account for my electric car), he ensured that I received the highest level of attention. I could not have asked for a better experience than that provided by Don. He has my highest recommendation... in fact, I will be returning to him for another car purchase in the near future.

sharonmvg

24 de oct. de 2012

My experience was really great!! I was extremely nervous going into the dealership. I have never purchased a new car and wasn't quite sure what to expect. I knew I didn't really have much to offer to purchase a new or used car. After exchanging e-mails and a few phone calls with Don, I felt a little more at ease. When I walked in the door, I knew exactly who Don was. He was warm and friendly and NEVER made me feel uncomfortable. Throughout the whole experience I never felt like I was being taken advantage of and I felt like Don was trying to do what he could to make this work for me. I have talked NON-STOP about my experience and would recommend Nissan of Santa Rosa to all my friends. To finalize the deal I met with Jack, the finance manager and he was equally as kind, warm and friendly. I love my car and I am very very happy with my experience. Thank you!

vpzo

23 de oct. de 2012

I really enjoyed my buying experience. I had been looking for a new car for 6 months. I had test driven and looked at 8 other cars. this one really fit what I needed for the price I wanted to pay.Pierre did a great job. He was not pushy and he was willing to work with me on my terms. i did not feel pushed. I got a tour of the service department and even met the crew that will be servicing my car. all in all the dealership was excellent. I will be happy to return and if you need a competent sales person Pierre Ferrari if your man.

Jaredsrs

20 de oct. de 2012

This was my first dealership experience. I could not be happy with the people from the owner coming to talk with my wife and myself, to the sales team. We couldn't have been happier!

gigodo

14 de oct. de 2012

Ali is very good employee, he has a lot of patience, he took time to show us the cars and explained the features on the cars, my wife and I were really pleased by the overall visit and everything went smoothly. I will recommend to my friends and family the Santa Rosa Nissan auto dealership and especially when they go to ask for ali.

jaybudtom

10 de oct. de 2012

I WAS GIVEN A GREAT PRICE ON A 2008 NISSIAN SENTRA. I HAD REALLY POOR CREDIT AND THEY WORKED WITH ME TO GET THE CAR. I WOULD BE WILLING TO SHOP AT NISSIAN IN THE FUTURE. THEY HAVE MY BUSINESS FOR SERVICE AND MAINTANCE.

VBelland

8 de oct. de 2012

My husband owns a Nissan and suggested we check out the dealership for my new car. We worked with Mr. Maurizi who was a pleasure to deal with. We never felt pressured in any way and we appreciated how he worked with us to stay within our budget and reach an agreement that was acceptable to everyone. I love my new Nissan Rogue!

saxophonegirl

7 de oct. de 2012

Andrew was extremely helpful and friendly. Our visit was relaxed and he was very informative about the different cars available. He and the other sales staff made every effort to find the exact car I wanted at the price I wanted.

BillSTP123

2 de oct. de 2012

I bought my first truck here 17 years ago. Dropped by the other day and purchased a Nissan Frontier. The staff were very helpful and made the buying process a very pleasant experience. They built a whole new showroom and service center a couple of years ago. The building is beautiful and the service waiting area is about as comfortable as it gets. Can't say enough good things about Nissan's line of small trucks, they're built like little tanks !

donna j schlarb

19 de sep. de 2012

We had a very positive interaction with Emmanual while we purchased our car at Santa Rosa Nissan.He was very polite, informative and was very recepitve to our needs. We had intended to only go into look at cars and he solidified our decision to purchase the car now rather than wait three more month which we intended to do.He spent a great deal of time taking us for test drives, going over all the features of the car and we were impressed with his knowledge of the vehicle.Most importantly he walked us through the entire process including meeting with the financial advisor for Nissan.He went over every detail of the vehicle and I have never had a salesman spend so much dedicated time going over all the options in the car. Thus far we are so pleased with Emanuel's expertise and we are so happy to have purchased the car from Nissan.

inisnap

10 de sep. de 2012

We had a very good experience at Nissan of Santa Rosa. We were greeted by Vic who showed us around and explained all our options for purchasing a new Altima. He was courtious and very knowledgeable. It was our pleasure doing business with Vic and one that will bring us back.Your finance manager Jack Price was easy to do business with no HIGH PRESSURE, which was a welcome surprise.Thanks for the good car buying experience.Rick & Andrea Lewis

wojo64

9 de sep. de 2012

My list of must have features is:a) head room,b) leg room,c) fuel efficiencyd) navigation systemWe came to see 2013 Altima with the new 38MPG engine that I was reading about.Myself being 6'3" I needed a model without the sunroof (which takes nearly an inch from the headroom). From reviews it looked like the Altima without the sunroof would be the one. Unfortunately there was non on the lot with features combination that I wanted. Hey Nissan, why don't you offer cars without sunroof with better packages (navigation and premium sound package only comes with sunroof) ?We were about to leave when decided to try the LEAF. My coworker has one and I was familiar with features and capabilities. David Hughes took care of us at that time.Test drive was great. We spend another 2 hours discussing details of incentives from government and manufacturer, charging system etc and David took care off the paperwork right there at the dealership. He was extremely knowledgeable about the electric car design and the ecosystem that goes with it.Now I drive 99MPG car without compromising a), b) (installed seat bracket extenders to gain 5" of legroom), c) or d).Jerry

Badtoad62

4 de sep. de 2012

I found the car I was interested on-line, so I went down to check it out. I was very happy that I wasn't pressured into looking at other vehicles that I wasn't interested in. Andrew stayed focused on the car that I came to see and was very knowledgeable about it and its history. Overall we didn't spend a lot of time haggling over the price. I got them to come down from the asking price and once again for a little more. I believe I got a fair deal. I was very happy with the allowance they gave me on my trade-in. That was the "deal-maker".This was not a high pressure sale at all (which is the biggest plus in my book). And the finance department was very helpful completing the transaction. Yes, they do fill you in on all of the add-ons (which is what they are supposed to do) but, they take "no, thank you" for an answer and move on. They even gave me a significant break on the 100K mi/7yr bumper to bumper extended warranty with my Costco membership.From the time I walked in to the dealership until I left was about 3 hours which included the test drive and waiting for my wife do bring in the trade-in vehicle from home. This is on par with or better than other dealerships I've purchased cars from.

xterra

1 de sep. de 2012

NISSAN HAS BEEN OUR FAVORITE AUTO FOREVER. SANTA ROSA NISSAN HAS BEEN FAIR TO US IN THE PAST . DON HARRIS GREETED US AS WE EXITED OUR AUTO, ASSISTED US AND DID NOT PRESS HIMSELF ON US. HE MADE IT EASY FOR US TO RETURN WHEN IT EASY FOR US.

Antonio hernandez

16 de ago. de 2012

This is the second time I go to Nissan of Santa rosa to buy a car especially with jose posadas, I had a nice experience the first time he helped me to get my first new car that's why I returned to Nissan of Santa rosa after being looking for a car in another dealers, jose was do friendly, he took his tIme to help me, no rush and he answered all my questions, he never got tired of showing me different cars and the dealer's manager was nice too, he lean me another car till my new car arrives, I highly recommend this dealer and definitely, I will go back there for my next car purchase.Thank you Jose posadas!I'm so exited driving my 2013 Nissan altima. The car great!!!!

Cici25

14 de ago. de 2012

I had the worst experience ever here my husband an I went to this dealer we were being helped by a salesman that was very rude since the begining, we were there to look at the 2012 maxima and we let the salesman know that, but he kept asking us what kind of pay net we wanted so after he kept insisting and insisting we told him, " we are just here to look at the vehicle" so he got upset left us standing there with the trunk open and said you know what have a nice day very.rudely and walked away, we were shocked we just stood there thinking, did he just do that? So we went inside and complained to the manager but sometimes I'm not sure if the manager puts them on the spot for doing stuff like that, anyway I don't know the salesmans name but he was Asian, they would have won our business if they would have treated us the right way so a week later we ended up going to NORTHBAY NISSAN in Petaluma and purchased our maxima from them, everyone there was proffecional and gave us many options and they didn't blow us off just because we wanted to look at a car, and we didn't feel pressured like the Nissan in Santa rosa. If you want to purchase a car go to Petaluma we had a wonderful experience there and they care about you, talk to GUY CROSBIE he is the one that helped us in Petaluma and he is great!!!!

Gloza11

6 de ago. de 2012

A great car buying expirence. Vera knowledeble about the product. Quick and eficiente. Would recommend it to anyone in there car buying expirence. Great job!!

Brook13

29 de jul. de 2012

Don Harris, Internet Sales Manager at Nissan of Santa Rosa, and his team provided quality services with the purchase of my 2013 Altima on 7/28/2012. Mr. Harris took expert care in explaining the changes to my original re-order and made sure that my trade-in was at fair market value. Also, Mr. Harris helped secure the final sales terms to meet my budget.Jack Price, Financial Manager at Nissan of Santa Rosa, completed the purchasing paperwork within an hour and set up a service appointment for additional car purchases.Clarence Feagin Jr., Sales Consultant at Nissan of Santa Rosa, was instrumental in re-instating on 6/25/2012 my initial internet pre-order dated 4/24/2012 for a 2013 Nissan 2.5 SV Sedan. Thank you so much.

Anne Ramsey

25 de jul. de 2012

Had a 2009 Nissan Murano that had electrical problems which frequently resulted in a dead battery, and I had become very disenchanted with the vehicle. It took two service calls to remedy the problem. During my initial experience with service, I spoke with Preston Lindner about trading in this vehicle, and he was very supportive and informed about what I was looking for in another vehicle. His patience, professionalism, and optimism never waned between April and July of this year when we finally found the right vehicle for me to trade the Murano for. Jason Grey was also knowledgeable and a pleasure to complete paperwork with. The men in the service department are delightful and have a great sense of humor which helped diffuse my frustration with getting to the bottom of the Murano's electical problem. I have recommended Preston to several people and would highly recommend the dealership and service to anyone, for any reason. Thanks to all at Santa Rosa Nissan/KIA.

edhackjr

10 de jul. de 2012

Don Harris did a good job following up on an email/internet inquiry on a used car. He was helpful without being pushy, which is what led to our purchasing the car...... we actually had another car we were considering that day.

mdamaz

5 de jul. de 2012

In buying my new Nissan i was very pleased with the way i was treated both by don and ken...they even took me to the insurance place! wow i am very satisfied with the way they handle things and would defiantly recommend this dealer. ken was very funny for a moment there i had forgotten i was signing my life away. Don made things pretty simple and really made me feel comfortable!!!Thanks guys keep up the good job!

raakeshpatel

2 de jul. de 2012

Very Friendly Service from David Hughes. He is the best. Just one misunderstanding about the end of the lease term. But He promise it will be taken care of tomorrow. I will definetly recommend this Salsmen and this Dealership.

cwdrews

1 de jul. de 2012

When I drove onto the lot I was greeted by a sales person , and he promptly paged David and offered us something to drink and a chair. David was very helpful and listened to what I I wanted to teat drive. He put us into a car that was as clost to what I wanted because they had to find the car from another dealership. We had a rather long wait to sign papers because of the holiday sale. But the process went quickly once our turn came up. Thank you for your knowledgeable staff. Charles Drews

frankrpca

24 de jun. de 2012

You want to talk about a salesmen that is there for the customer well that would be Chad it took this man a little over a year to help me geat back into the credit would and fined a bank that would fiance my loan for a vehicle that I wanted instead of one I had to take this man I will buy my vehicles from for the rest of my life I told him what I had and he didn't stop till it all worked out and I signed you want a good salesmen for your dealership that's going to make you money that would be Chad and for the Consumer you want a salesman that will go that extra mile or just a little over a year the man that will not stop till he has fulfilled your wish well that would be none other then Chad Corser , P.S. Ask him whats on the grill he is good at that also

jcheriff

22 de jun. de 2012

The Salesperson, Finance manager, and Service department folks were all very knowledgeable. They convinced me to get the right car for my family. I was planning on buying a Honda.

keigcarol

21 de jun. de 2012

This visit I bought a used car for my teenagers (2002 Buick Regal Sedan), but previously I have bought a new car from this dealer (2008 Nissan Versa Hatchback: I LOVE THAT CAR!!!) and had all the service on it done there. This group is friendly, helpful, and attentive. They listen to what I want and then work hard to make it work for me. In every way they act like I am their most valued customer, or some kind of rock star! (Which I am most certainly not.) Correction: they act less like they want to close this deal today than they act like they want to make sure I would never go anywhere else first. And, I won't!

Ron T.

21 de jun. de 2012

We came to the dealship to check out the Quesst to see if it would meet out particular needs. Clarence, our Sales Consultant, was very helpful with this and he also went over the various features of the vehicle. Since a vehicle that would meet out needs was in stock, he discussed the timing of our buying a new vehicle and let us know of the currently available incentives Nissan was offereing. We hed a very low pressure negotiation over price and Clarence and other Nissan team members patiently walked us through the purchase process. One of the best vehicle purchase experiences we have had. ~~~~ Ron and Alice T.

erinobrien27

16 de jun. de 2012

I would like to express my sincerest appreciation regarding my car purchase with Mr. Chad Corser. I was in a difficult position and in need of very specific type of vehicle and price range, all within a very tight time schedule. My credit situation didn't help. He was looking for a needle in a haystack.Chad Corser is an absolute professional, as well as a compassionate, patient person. Chad's professionalism, diligent efforts, creativity and focus, put me in a loan and a vehicle that solved my immediate need for myself and family. I wasn't sold, I was Serviced. This was different than the 5 car purchase experiences I have had at dealerships over the last 18 years.When I visited the dealership, each time the staff was courteous, professional and tried to be helpful immediately.I am so grateful for the gracious patience and the knowledge he exemplified throughout the car purchase process. He made the process fast and easy, his paperwork was seamless, and he went the extra mile in delivering my vehicle when I was unavailable to pick it up. My vehicle drives great, the gas mileage is ideal in this difficult economy, and I am confident in sending friends, family and coworkers to Mr. Chad Corser. The task I asked of him was not easy, I knew this when I came to the dealership. Still, he made it work for me. Bravo, Nissan in having such a professional as Chad, to help people with purchasing a vehicle. My Sincere Thanks to Chad Corser, and to Nissan and their accomodating and friendly staff!Erin O'Brien

RA Dowd

15 de jun. de 2012

I purchased a 2012 Nissan Murano from Nissan of Santa Rosa with the assistance of Preston Lindner. I was extremely pleased with the service provided me during the experience starting with Mr. Lindner and including the service, detailing, and financing people that I met during the consumation of the transaction. I will certainly recommend Nissan of Santa Rosa to my friends who are interested in purchasing a vehicle.

Brittany Langford

13 de jun. de 2012

Greg White and Niko Griggs were exceptional. They made me feel comfortable and welcome. Niko was knowledgable and helpful in every way. Greg was delightful to do business with, very professional and approachable. Above and beyond customer service.

Janetflores29

6 de jun. de 2012

Great job it was the best experince nice and easy came in picked the vehicle I wanted and in like 3 hrs I was out very satisfied I got a nice car at a great price sales person did a great job very friendly and kind

MarketFarm

1 de jun. de 2012

In going to and researching other dealerships in the area Jarrod is the only one that we felt comfortable with and made the experience as easy as possible. When we are looking for a Nissan next time we will come back.

kurtzd

31 de may. de 2012

New Kia dealorship (Kia of Santa Rosa) currently at Nisson of Santa Rosa while new building for Kia is being built. Kia salesman Clarence Feagin Jr. was expert on the features (bought a new Kia Soul+} and a pleasure to negotiate price a terms with. His service after the sale in familarizing us with the car was expert and extensive. we look forward to future contact with his and the dealership. DK, Santa Rosa CA

Rcuculich

31 de may. de 2012

I brought my new college graduate in to test drive cars. We were approachedBy Don Harris, he let us drive any car we wanted, he was knowledgableAnd helpful. I never felt pressured by Don and I felt he was honest. I did have To ask if there was a college grad discount. I had also mentioned I had lookedOnline and emailed the Internet manager. At that point I should have beenGiven the Internet price instead of having to negotiate that out. He brought the 'invoice'Out to show the price plus $500 he usually offers on internet.We enjoyed Dons personality and dimeaner and sense of humor. I wasPaying attention to other salesmen in the store and I know I would notHave felt the same way about them. We ended up purchasing a vehicleThat we came in to buy and are happy with the experience (would have likedA lower price but feel satisfied).

Difrancok

28 de may. de 2012

The sales transaction was done quickly. The sales people were very friendly and they didn't give me the back and forth sales negotiation people might get from other dealers. Overall my experience here was great.

Joy Neal

27 de may. de 2012

Very helpful,nice. Good people! I expect good service for my cars and always get it.this is third car from nissan.ThankYou very much.

caballero

18 de may. de 2012

I really enjoy working with Ennio Maurizi he was very helpful. I really enjoyed how he was not very pushy on trying to make a sales. I like how he listen to us and was very patience with us. He made buying 2003 eclipse very fun and painless. I would highly recommend Ennio as a sale person and when I get ready to buy my next car I will defiantly go to Nissan and ask for Ennio.thank you,Anna CSanta Rosa CA 95403

nicolebiscotti

18 de may. de 2012

First time buying a car! Eekk!!! Could not have asked for a better experience!!! Was easy and non stressful at all! Loved the fact that I did not feel pressured to buy a car! Thank you!

lisawolper

17 de may. de 2012

Chad Corser was professional, respectful, and courteous. He worked hard and diligently to get the exact car I wanted. Overall, it was a very agreeable experience.

tompinto3

15 de may. de 2012

Oue experience with Nissan of Santa Rosa started with my husband and I just dropping by to see if they could get us into a new car even though we still carried a sizeable car loan. Preston Lindner was the salesman who greeted us and answered all of our questions and showed us a Kia Forte we really liked. We went inside and looked at all the numbers, trade in value, monthly payments, etc. We decided that night just to walk away, since it was really a whim we had gone to Nissan in the first place. There was no pressure to buy, Preston just showed us it was possible to get a new car and they would give us good trade in value on our 2008 Kia. About two weeks later Preston emailed us with an offer for a new 2012 Nissan Sentra that he thought the terms would fit our budget. We were interested so we went to the dealership, met with Preston, and three hours later we drove off in our new car! Very happy with the whole deal, Preston is the kind of salesman we like, doesn't pressure you, tries to find out your needs. He showed us all the features of the car, gave us a tour of the dealership, makes us almost excited to come in for our first oil change! The service area waiting room is so nice, with tv and computers you can use while you wait. It was a pleasure doing business with Jack Price the finance manager, no pressure from him to buy extended warranties and other stuff we didn't want. Overall, it was a very pleasant experience at Santa Rosa Nissan.

Maxxxpowers

27 de abr. de 2012

Patrick was great to work with, and I was pleased that even though he seemed to be a very new, young car salesman, the sales team let him run the whole process (unlike other dealerships we went to where the sales managers and the high pressure people keep coming over and interjecting.) We were in and out fairly quickly and although Patrick did try and use some of the classic salesman lines throughout the deal, I never felt overly pressured. Even once I got to financing it was all very upfront and clear, and everyone was very friendly.

readmimi

19 de abr. de 2012

I have dealt with this dealership twice, once for a part and and other to repair a computer glitch on my Versa. Both people that I dealt with had an attitude problem. I then called the Petaluma Nissan and they were fabulous and told me that I was under warranty and to bring in the car and they would deal with the problem. The Santa Rosa dealership was going to charge $129 no matter what. Eeeek, what a rip off!

gmae

15 de abr. de 2012

They were so nice and so helpful! I told them what i would be comfortable spending and Preston went to work as soon as we stepped onto the lot. I had been searching all day and was losing hope and patience. As soon as i arrived at Nissan of Santa Rosa they were so helpful and gave me hope that i would find the perfect car! (which i did) The dealership did a great job at making it easy and pain free for me even though i was a little scared of buying my first car on my own. I will recommend everyone to this place and wish i would have started here at the beginning of the day! So helpful and really understanding. Great experience!

trichom

14 de abr. de 2012

he got me the truck i wanted w bad credit and he never gave up awesome!!!!!im very satisffied chad is awesome i am very happy

clocricket

4 de abr. de 2012

My husband and I searched on computer for right cars for us, we checked Ford Focus, Fiesta, Chevy Sonics and Cruzes and Kias. Kia was our last visit and at first we really liked the Kia Rio 5 door, but when comparing with the Kia Soul we found it had more room and was much easier for us to get in and out of. David Hughes was of great help to us explaining pros and cons of each car, in the end we chose the Kia Soul. Our experience working with David was exceptional, he was patient and very knowledgeable about the product he was selling. All the salesman at Kia were very friendly and helpful and we would be happy to refer our friends there.Thanks, Richard & Martha Carpenter proud owners of our Kia Soul aka Gramsters Hamster.

jprestn

3 de abr. de 2012

I initially went to the dealership to look around and possibly test drive a vehicle. We wanted a Kia Rio 5-door, but received a great deal on the car they had on the lot. The service was friendly and fast, and we are thrilled that we got to leave the lot with our first brand new car, the same day. The paperwork was fast, painless, and they worked with us to make sure the payments were easily within our means. I'll recommend them to anyone in the future interested in picking up a Kia or a Nissan.

MarianneSouza

23 de mar. de 2012

I was shopping on line for a new car! The Maxima received great reviews! just wanted to test drive one. I went into the Santa Rosa Nissan dealership( all new and very green) I told them "I just want to test drive today" the sales manager called Craig Nelson over and told him to take me for a drive in the maxima. They only had one on the lot. I fell in love with the car! It was black and it didn't have navigation so it had two points against it. I left there telling Craig I would only purchase my car from him! He was so nice, so funny and so helpful in my search for my "dream car"! He went above and beyond to get me the color and package I wanted at the best price possible.I am so happy with this purchase,and this entire expirence ( which took three days) and it's all because of the professional salesmanship at this dealership!If you are thinking of purchasing a Nissan, or a Kia, you owe it to yourself to go to Santa Rosa Nissan, and ask for Craig Nelson!

Meredithjager

19 de mar. de 2012

Got in and out of the dealership under three hours! Everyone was very friendly and they all worked with me to get exactly what I wanted on the lot. The price was right, and they gladly excepted my trade-in.Would definitely recommend to others-

lore.loucks

15 de mar. de 2012

I would like to thank three of your sales staff for being helpful, tactful,and speedy - all at the same time. It was a big deal for me. After having my last car for 16 years and walking into Nissan of Santa Rosa to buy a 2012 Nissan and not looking forward to salesman. I'm happy to report. I'm impressed. I went in with a price and I walk out really close to that price. Thank you Don Harris, Greg White and Jack Price. I appreciate all of you.

hgarcia227

13 de mar. de 2012

Don was so much accommodating. He did everything for us to get the car we want. A good negotiator and funny too..Don work with us patiently and listen to our demands. It was a pleasure dealing with him.

spike1722

12 de mar. de 2012

The individuals I worked with were friendly and knowledgable, eager to please, but not pushy. I have purchased several new cars through the years, and this was a better experience than most.

Bdowns22

7 de mar. de 2012

Great Experience! They did for me what other dealer ships did not.. Listened and GOT me exactly what I asked for! If you go to Nissan Santa Rosa ask for Gregg or Pat Lawson!

darylsager

5 de mar. de 2012

Thanks niko, I was very comfortable buying a car from you and enjoyed the experience there was not the back and forth that I dread and you were very honest and upfront. I did not set out to buy a car yesterday but after talking with you I was sure I got a good price and will most likely buy from Nissan again. I initially came in on a reference from a friend that you guys were good to go and he was right. Thank you for the easiest car buying experience I have had.Daryl Sager

cameron88

1 de mar. de 2012

Everything went very smooth with Nissan of Santa Rosa, especially considering it was the end of the month. I was fairly nervous of purchasing a new vehicle, though Preston did a good job of making it a good experience.

counselsr

25 de feb. de 2012

I am suspicious of car dealers. I don't often buy cars, and I tend to buy used cars for both economic reasons and my distaste of the "dealership" experience. The folks as Nissan are serious about their sales, but they gave me room to make my own decision. Which is a good thing; if I'd thought they were giving me the bum's rush, I would not have bought the car from them.Good folks, good car.

monavi08

21 de feb. de 2012

The service we recieved at Nissan was excellent. Emmanuel was friendly and personable. He was easy to talk to and did not make us feel pressured about the purchase of our vehicle. He was knowledgable and worked at getting us a good price.

rwhitman

21 de feb. de 2012

Don was a great guy to deal with. He was straight forward and personable. I really enjoyed the work we did together. He has also followed up with phone calls regarding the status of my car. He got my upgrades cued up so I could get my car a day early. He has been excellent through the entire process.

FredJess

20 de feb. de 2012

This was the first car dealership we stopped at in our exploratory look for a used car. Jose Posada showed us right to the perfect car for our 18-year old son, at a great price, and the finance manager Ken Lindley found us an excellent finance rate. Thank you!

cfagundes3

20 de feb. de 2012

David was very friendly and kept my husband and I in the loop at all times. We weren't expecting to buy a car but David gave us a comfortable feeling most of the time. I would work with David again.

stevie0427

6 de feb. de 2012

I had a great experience with them, this is the second car purchased from this dealership, I would recommend them to all of my family and friends.

bgrove56

4 de feb. de 2012

Actually an enjoyable process - they accommodated my wish to do the transaction completely by email...we only had to drive in, sign the papers and drive off. Preston did a great job as the sales rep and we completely recommend this dealership to our friends.

msharma1

2 de feb. de 2012

David Hughes is friendly, knowledgeable and sincere. He had all the answers to the Nissan Leaf I wanted.I will do business with Nissan of Santa Rosa and David Hughes again.

Joycecov

28 de ene. de 2012

My experience at Santa Rosa Kia was overall professional. Don and Jarrod were courteous and respectful. They had good knowledge of the product and represent the company well.

elizabetsy

25 de ene. de 2012

We had narrowed our search down to a 2012 Kia Sportage, and were starting to call around for pricing and availability. We found the exact car we were looking for at Nissan/Kia Santa Rosa. They gave us a price and financing terms that we couldn't beat anywhere else locally, and Clarence was great to work with - very professional, friendly and knowledgeable. There was no hard sale, just a lot of good information. My husband talked pricing and financing the evening before, and I showed up the following day to make the purchase and the numbers didn't change. Imagine that... Before I drove it off the lot, Clarence went through the features and explained just about everything on the dash and the UVO system. and answered all of my questions. Great experience buying my first new car ever.

ibhaod

20 de ene. de 2012

My current vehicle,a 2005 Nissan Murano, was deemed a total loss after an accident. I loved my car and was in was in state of shock! All of my service work at been done at the dealership so I called Mitch my service adviser to recommend a sales person as I had decided to buy another Murano. David was kind & helpful and did well dealing with my "raw emotional state". He was able to meet my needs for the car I wanted and gave me an excellent price. I highly recommend Santa Rosa Nissan for sales & service.

katonriver

16 de ene. de 2012

I just came in to browse since may car was failing and due to be replaced, Ed was so nice and informative. He made me feel completely relaxed and was not pushy at all. He explained things very well. Once I decided to purchase my vehicle, a Nissan Versa, the whole process went very smoothly and effortlessly. What a great team! I am thoroughly impressed with the professionalism and friendliness of everyone at this dealership. I will definitely recommend Nissan of Santa Rosa to all.

mug66

15 de ene. de 2012

I came to the Kia lot looking for hybrids around closing time on a Sunday night. Preston was so happy to help me and showed me the Optima. I drove that car out of the lot at 10:00. That should tell you a lot.

stonie

10 de ene. de 2012

Nissan Corp. needs more people like Don Harris. He is the best sales person one could ask for. He listen to what my needs were and took the ball and ran with it.It was a total touchdown. We purchased a Sentra for my grand-daughter,she is the happiest person on earth right now.Not too long ago we also purchased a new Murano for my wife. So this makes about 7 or 8 cars my family have purchased from Santa Rosa Nissan. I would reccomend anyone to go and ask for Don Harris,He is the man.Thanks again Don Larry and Rose Stone

penguinaddict

9 de ene. de 2012

We have been entertaining a purchase for a couple of months. After researching and narrowing our decision between two different makers, our next step was a test drive. We searched the internet for a comparable vehicle, emailed for a quote on the price (it wasn't listed on their website), and received a response the next morning (and a phone call, which we let go to voice mail). I returned the email and received answers to my questions quickly. The emails appeared personalized rather than "canned" so I felt better about going to the dealership for a test drive.We drove 45 minutes to the dealership, found the cars, had a harder time finding someone to help, without having to drived over to their main lot (this sections of new and used vehicles only had a portable trailer on the lot that said "KIA Sales and Service"). Anyway, we parked, unloaded the family and asked for Don Harris. He came out immediately, we got the introductions out of the way and off we went for a test drive in a car we did not think we'd buy - it was our decision, not Don's because we were curious about the KIA Soul. He took us on a drive that gave us a chance to really know the vehicle - it wasn't simply around the block. Highway, back streets, a parking lot, et cetera. He gave us time so that both me and my husband could really "test drive" the vehicle. Once that was out of the way, we drove the vehicle we came for - the KIA 2012 Forte 5-door SX. Yippee! What a peppy vehicle! 173hp with a 2.4L engine..... same route for the test drive, but perfect! We knew this car would work best for our family, but, too many things on it that we really didn't "need" - luxury items that weren't in the budget. So into negotiations we went, which didn't feel like the typical negotiations. Whether it was because Don was a relaxed person and not pushing for a sale, or that we felt truly comfortable with what we would pay for a car - we buy for the price not what will fit our budget - I don't know, but it worked smoothly. Except, of course, car buying is not a quick process. We negotiated quickly and arrived at an agreeable price and started the paperwork. Most people, including Don, were chatty. Test driving and negotiating is a great time to be relaxed and chatty, but once the paperwork starts, and after being there for 4.5 hours, trust me, the last thing we wanted was chatty people. I didn't need to know about the finance guys' 29 year old daughter who they have to drive over to her house and wake up because she can't get to work on time. But that's what we got.I know we'll recommend Don to anyone we come across searching for a vehicle. I will warn them about how long it takes and to bring food and snacks. There's only so many things I'd let our daughter pick out of the vending machine and the only free drinks were coffee and water, so she bought a diet soda.Anyway, we love our car. We enjoyed the car buying experience with Don Harris.

dray9159

8 de ene. de 2012

I came to Nissan just to look at a truck I had passed by while working. I just wanted to look as I did not expect to get because I was denied an auto loan from redwood credit union. Chad Corser is the gentleman who came to help me. As I explained to him my financial situation he informed me that was his area of speciality. In 10 to 15 min he already had a strong opinion of qualifying me for an auto loan. I told him if the price was right I would take the purchase seriously. After some negotiations I was approved a great price that I was very happy with. He even delt with my insurance company, saving me time and headaches. Doing the contract and warranty work with Jack was great, he was very fast and efficient., leaving me with a lot less paperwork then imagined and a warranty that was unbelievable. Overall my experience here was extremely professional, fast and efficient. I would definatly do business at Nissan again. -Damion

rhirth318

4 de ene. de 2012

Dave was very friendly and knowledgeable about the Leaf. He provided excellent customer service. Besides answering our numerous questions, he also assisted us in the rebate process and provided additional information about charging stations and charger options. He was pleasant to work with and made our experience enjoyable. We would highly recommend Dave and Nissan of Santa Rosa if you are considering purchasing a new vehicle, especially a Leaf.

timmmay

2 de ene. de 2012

My overall experience in regards this dealership was great! The sales representative - Dustin Rathke - provided me excellent customer service. In addition, Dustin served as an integral informative base and created a customer friendly atmosphere. All my inquiries were answered concerning vehicle maintenance and child safety features prior my purchasing a 2012 KIA SOUL. I must say that I've shopped around for a week to buy a new car, and checked out numerous dealerships. Upon my first visit with this dealership, I was set to make my purchase.

rmckenney23

31 de dic. de 2011

My wife and I had a great car buying experience at Nissan of Santa Rosa. We were greeted by Emmanuel Loza. We were interested in the Purchase of a Kia. We look around for about 20 minutes and sat in a couple of Kia's and a couple of Nissan's. We found a 2011 Kia Forte. We test drove this car and loved it. After test driving this car we decided that we did want to try and purchase the car. We sat down at the computer and began the credit information. This only took about 20 minutes. We new that it wasn't going to be an easy process because of our past credit history. Knowing this and also knowing that it would take some time to contact the banks to try and work a deal, Emmanuel sent us on our way and said that he would contact us later whether there was good or bad news.About 3 hours later we received a call with good news. We were approved. We went back to the dealership to sign all of the papers. This only took about another hour.Total car buying time was about 2.5 hours. I would highly recommend this dealership to anyone and I would go back here for another vehicle purchase.

nuresti85

27 de dic. de 2011

I have done all my Nissan purchases through Northbay Nissan, so i decided to go back and talked to a jerk off of a sales manager, i left the frustrated i ever purchased a Nissan in the first place. I decided to go to Nissan of Santa Rosa was completely shocked by how nice the sales guy Jose and the Sales Manager were in there... I told then what i was looking for and they didn't have it on the lot but said they could get it that same day. I told them the sales price was a bit much for me so without hesitation they knocked another $2000 off of it plus give me a great trade in for my Titan.Nissan of Santa Rosa has been the BEST Car dealership i have ever had the pleasure of doing business with...Very Satisfied customer, will buy from them again.Sincerely,Nicholas Uresti

Erocha

18 de dic. de 2011

I was planning on oil change, got a new car instead. Great experience compared to my experience two years ago when I purchased 2009 nissan rogue with different sales person. I left feeling cheated and confused and until this day I feel he charged me for a 2010 Nissan rogue, but gave me a 2009 rogue. The paperwork on file states I got a 2010. I did call the manager several times to clarify the situation, not helpful when I did speak with him once. Several calls messages left, phone call not returned. It would be nice if someone could check records and pricing for 2009 rogue as I was way overcharged, I did not even get rebates they were offering at the time. Don harris was great and patiently answered my questions and concerns.

Sande Crawford

16 de dic. de 2011

I had no idea I could buy a car. I had some clouds on my credit & a large pay off on current car. These Gentlemen made it all happen and fit it into my budget. It met my need. Thank you all! Have a nice Holiday SeasonCheers! Sande Crawford

Anaelm55

14 de dic. de 2011

Don Harris is an amazing sales man I would recomend him to anyone! He is very friendly and listens to u carfuly and looks to find wat ur looking for! And makes it all work for u and him.. He's amazing and I enjoyed buying my first real car w my name on it!! Thanks Don I really appreciate it!! Anael Martinez

jptlinj

14 de dic. de 2011

My experiance at Santa Rosa Nissan was great. I went in there not expecting much but they were able to get me into a 2012 Altima. Couldnt have asked for more. Everyone was helpful and pleasant and overall the experience was great.

dripp

14 de dic. de 2011

My time with Don was well spent, he was very helpful in getting me what I wanted on my terms, also Ken Lindley was very helpful at this time and yes I would tell others about the dealership.Thomas Donahue

34312725

12 de dic. de 2011

My experience was really great. No pressure at all. Went over ever aspect of the car even programmed the my phone in for me. I would give this guy an A.Thank you again,John Bush

kkeena

4 de dic. de 2011

David was very informative. He answered my questions so that I could understand the car. He went above and beyond any salesperson I have ever worked with. He introduced me to everyone and made all the apointments that were needed.

Adriant

1 de dic. de 2011

The overall experience was great! Preston was able to get me into a brand new Titan when the last few dealership couldn't approve me for anything. Friendly staff all around, I look forward to bringing my new car back for routine service!

tombone

27 de nov. de 2011

We were in the market for a new autmobile and we received excellent service at Nissan of Santa Rosa. We found and purcahsed an excellent product, the Nissan Murano; and, I can say, we enjoyed an excellent new car purchasing experience.

Snook

23 de nov. de 2011

We had a fantastic experience at this dealership. Don was very friendly and helped us find the car we needed with minimum hassle. We will definitely go back to him in the future to buy our next car.

grianda

23 de nov. de 2011

I was shopping for a new car and the KIA Soul was top on my list. Jose Posados was friendly, polite, and respectful. He answered my questions completely and I never felt pressured to make a decision regarding the purchase of the car. There was difficulty getting the model I wanted, but the sales manager offered me the KIA Soul Plus at the same price. All in all, I was very happy with my recent experience at KIA of Santa Rosa.

goodfever

18 de nov. de 2011

Although the standard car salesman M.O. was employeed, I felt Mr. Griggs worked to create a deal that worked well for me. I left the dealership very satisfied and would steer friends in their direction.

val mattson

15 de nov. de 2011

We drove from Lake County today, looking for a a for our daughter and her two kids. We were greeted by Don Harris , your internet sales person. We told Don how much of a payment we could afford and how much we had for a downpayment. We bought a 2009 Ford Focus instead of a new car. We are keeping it for ourselves, because it so beautiful and are giving our 2008 Chevy Cobalt to our daughter. We had a great experience working with Don. Don has a great way with people, not a sign of phoniness. Our experience with Jack Price in finance was also great. Everything was completed in a timely manner and I made it to my doctor's appointment on time and all is well. Would certainly recommend your dealership to my friends and relatives. Sincerely,Valerie MattsonCharlie Mattsonps I had to write this twice, because it was wiped out when I tried to go back and enter the registration What's up?

bishgab01

14 de nov. de 2011

My spouse and I experienced friendly and helpful staff during our purchase. We ran into a problem after the initial contract was signed in that we realized we missed out on some incentives that we were eligible for. When we called back to see about having our contract adjusted, the GM was very helpful and agreed that our contract needed to be redone. After all was said and done we left feeling good about the purchase of our new vehicle.

BWR785

8 de nov. de 2011

Dustin did a great job. after TALKING WITH HIM ON FRI 11-4 HE IS WHY I CAME BACK ON BOUGHT THE CAR. THANKS DUSTIN. NOT A BIG FAN OF SALESMAN NAMED DAVE

mwm0208

7 de nov. de 2011

David and Jack were absolutely awesome! I never felt pressured to buy and everyone was very friendly. They made the car buying experience simple, stress free and quick. I love my new car and have already recommended them to my office. Great experience!

aharris143

5 de nov. de 2011

The most pleasant, efficient, and honest experience I have encountered in a dealership! Chad LISTENED to what I wanted and most importantly, what I could comfortably afford. He promised to deliver and he did! I love my new car:) they have a perfect mixture of sales and hospitality, they even included me in their staff lunch (great tacos btw! Thanks guys! ) Chad was patient with me and even stayed late so that I could get my car when it was convenient for me, a very rare quality in Sales these days. My expectations where greatly exceeded and I would recommend anyone looking for a new vehicle to start here. Thanks again!

debiyea

27 de oct. de 2011

Clarence was very helpful and knowledgeable about the vehicle we purchased. We felt he was on our side and helped us negotiate what we felt was a fair price. Would definitely recommend him and the business to others.

johnpmarsh4

24 de oct. de 2011

I could not be happier. I left with my dream car. Don was amazing, quick honest and efficiant!! Filling out the paper work was a breeze. Honestly they both were great guys!! I will definetly reccomend and Will definetly be back, for my next car. Some people say buying a car is like pulling teeth but this experience has been one of the easier ones in my life!!!I could go on for every but I think you got the point!These two gentlemen as well as your whole staff, are GREAT!Thanks again to everyoneJohn Marsh.

richard boyd

24 de oct. de 2011

Happy with purchase. Left with good feelings. not much else to say. bought car at this location because our last several cars were bought from this location.

joseph2011

20 de oct. de 2011

We had the pleasure of working with David Hughes on the purchase of our new 2011 Leaf for the better part of a year. We felt David went out of his way to make the experience a great one. During the early process, where the Leaf was backordered for months, he kept in positive contact with us to let us know his estimates of delivery times and to get us ready for the installation of our home charging station. As the delivery grew nearer his contacts became more frequent as he shared information about the car and the process. On the day of the delivery he spent nearly 4 hours with us going over all of the details of the purchase and again helping us make sense of the electronics in the Leaf. Throughout the experience we found Dave friendly, very available, knowledgable and helpful. We would recommend him as a Nissan contact person for any of our friends. Fred and Donna Cochran

almendrita

20 de oct. de 2011

This has been such a wonderful experience I've ever had. I never thought I'd buy a car so quickly I was literally pulled in slowly but surely! Never felt so happy I made the right choice in choosing a very reliable car! :)

rreynoso

19 de oct. de 2011

I recently purchased a vehicle from Nissan of Santa Rosa and honestly I will never purchase from anywhere else. The minute I walked into the dealership I was amazed at how customer friendly all of the employees are. I was lucky to work with Chad Corser. I knew that I wanted to purchase a Nissan and very happy that I did. Chad was kind, trustworthy and very efficient with paperwork. I will recommend this dealership to anyone.

ray vargas

19 de oct. de 2011

As far as buying cars goes I dont like it and have never had a good experience until now. Niko was polite,curtious and listened to what we wanted. One of the things we wanted most was not to play the game of back and forth with price and payment. we were under a short time frame and had to be home by a 4:00pm. coming from Lake Co. Niko met all of our demands with no attitude and no hesitation. We have and will continue to recommend Santa Rosa Nissan to our friends and family. Thank You The Vargas'.

paolaavazan

14 de oct. de 2011

Service was great, Jose was very pasient even thought we couldn't decide, it was time for them to close and they all stay with a big smile and never look at clock. Thank you!

chrissyluv1915

5 de oct. de 2011

Don Harris at Santa Rosa Nissan Dealership got me a car I love and at a price my Dad could afford for me. Mr. Harris was the only one out of all the dealerships I went to, to really follow up, made sure I got the car at a fair price, and even on an awful rainy day didn't complain once about showing me all the cars on the lot, he was wonderful. Thanks Mr Harris for my beautiful new car! Sincerely, Christina

tamilynn57

2 de oct. de 2011

Mr.Harris,was prompt, very courtious and a very pleasant man. He helped my daughter by explaining the car to her and to show the extras on the car before leaving the lot. he worked with us on the amount we could afford and made sure we were comfortable with all aspects of the sale. i would refer him to any of my froends and family. my total experience with him and the rest at the dealership were great to work with.thank you Tami Hoyt

the truck

30 de sep. de 2011

im giving him this score because we had a very good experience buy a very first new car and we are glad we got to work with jose posadas and the rest of the staff from nisan santa rosa thank you for helping me and my huspand we are very happy with our new truck :)

adieli

29 de sep. de 2011

This is a fabulous dealership!. I walked in not knowing what to expect as I had some unfortunate credit issues in the past, but I am a responsible young man with a good, stable job. I had been researching the 2012 redesigned Versa SL sedan, and had my mind set. I did, however browse Manly and Hansel dealerships, and received horrible service. I was approched by a very nice and kind man, David Hughes when I arrived at Nissan of Santa Rosa, and explained my situation. David right away took me to see the very same car i'd been wanting. We went for a test drive, and I was immediately hooked!. Now came the somewhat hard part, getting financed!. David was very understanding of my situation, and was determined to make this work for me!. I was then helped by Chad Corser, a very nice, and extremely knowledgeable Finance manager. Chad without a doubt went to bat for me, and was able to get me financed with a good loan. I drove away with my new car that same day and could not be more happy with this extremely friendly and helpful team at Nissan of Santa Rosa! I look forward to bringing in my new car for every service there!

one juke

29 de sep. de 2011

looking for an affordable and fuel economy car. the people i mention above were very courteous and helpful. they explained information to my wife and i, about the vehicles showing they were knowlegeable about each one we inquired about. ken lindley was very helpful in the financing for our new car.

arexxxxxxx

27 de sep. de 2011

I came into Santa Rosa Nissan looking to buy a used car, I met with Jose from sales who gave me multiple options and lots of information. I ended up leaving with what I thought was a good deal and great used car. It was really comfortable working with the sales people and then finishing the paperwork with the financing manager.

hesmeyer

26 de sep. de 2011

When we arrived we were greeted by Niko Griggs. We told him what we wanted and he showed us the Armada we came for. We then went to his cubicle and the offices are light , bright and very clean with a nice showroom. We discussed pricing with Niko and he was very courteous and not too pushy as some car salesmen are. It was a pleasure to work with him. We agreed on the price and bought the car. Also the gentleman that prepared the paperwork to sign was very courteous and nice to work with. All in all it was a pleasant experience.

bill.reynolds

15 de sep. de 2011

Mr. Harris came in on his days off, this was a very easy and enjoyable experience.Staff was very accomendating, Mr. Harris was very professional and personable.thank you Bill Reynolds

Tami1210

7 de sep. de 2011

I have nothing but good things to say about this dealership!!! I received an internet quote that was acceptable (I had received two others but Don gave me the lowest)before test driving the car. I loved the car but wasn't sure that I was going to love the process due to my experiences in the past. Don was able to come through on everything he promised and worked with my budget. This is something I'm not used to from a dealership. Usually, it's "I'm sorry my sales manager says that I can't go that low." Don also is able to do this in a very low key manner which I appreciated. Purchasing a car can be a very tedious and irritating experience. I am VERY pleased to say that this is the first time my experience has GREATLY exceeded my expectations! I would recommend Don's services to anyone who wants a good car buying experience! Ken, the financial specialist, was also a pleasure to deal with. Upon arrival home with my new car I received a phone call from him stating that he had been able to find a lower interest rate on my loan. Needless to say, I was pleased with this bit of good news. In this economy every little bit helps so I appreciate all the efforts of the team at Nissan of Santa Rosa and all their efforts on my behalf. I recommend this dealership highly!!!

jmccul016

7 de sep. de 2011

clarence was very polite, honest, friendly, and above all patient. It was a pleasure meeting him and I am happy with the deal he constructed. Thank you Nissan for having such wonderful employees.

caceves

6 de sep. de 2011

If you are going to buy a car, this is the place to come. My experience was wonderful and I highly reccomend working with Don Harris. Don was friendly, honest and I left there actually liking him.The dealership itself was clean, organized and the other staff members were friendly as well.

drtucker

2 de sep. de 2011

I could not have asked for a better experience. I bought a Nissan Leaf and nearly the entire process was done online. When I actually picked the car up from the dealership I had already completed much of the paperwork ahead of time. David contacted me whenever I needed to submit information or be notified of production/delivery schedule and invited me to test drive the demo car as soon as it came. He was easy to reach and responded to my emails and calls promptly and even picked me up the day my car arrived so my wife wouldn't have to come with the kids to drop me off.

Johntkennedy

31 de ago. de 2011

Don by far was the most respectful, curteous, genuine and friendly sales consultant I have experienced at any Santa Rosa dealership. I came with a Mercedes and bought a 2012 Sorento and we couldn't be happier. Don made us feel comfortable and was so helpful and left us without any hesitation in our decision. We are so thankful to have met Don and he should be recognized for his stellar hospitality and sales service, Five Star rating Don!!! I know that coming back for all my future needs I will be taken car of at Santa Rosa Nissan as long as he is around!Thank you,John Kennedy & Brittany Terry

ehanni

28 de ago. de 2011

cesar was friendly. He made me feel comfortable and not too pressured. I felt he understood what I wanted and was willing to work with me. I walked a away feeling I had been treated fairly and would gladly recommend cesar to anyone looking for a nissan.

anthonylidres

22 de ago. de 2011

So far Niko Griggs really knows what he is doing and he is very persistent to make the sales that shows only how experienced he is with this kind of business.

jrodgersiii

20 de ago. de 2011

When I walked into Santa Rosa Nissan I was already a little disillusioned due to bad experiences at other car dealers in the few days leading up to my visit. I was a victim of he economy a few years ago and lost my job. In a desperate attempt to survive I made a few bad choices with regards to finance. I knew what I was doing, but did not have a choice. It was either bounce a check...or live on the street and starve.Now I have been gainfully employed as a Network and Systems Engineer for two years...but my credit score still reflected my recent past. My car died a week ago so I was without transportation. I am a field engineer...I need a car. I could not get one until I went to Santa Rosa Nissan. They were by far, the most helpful and honest dealership I had dealt with that ENTIRE week AND they got me into a car I really like for what I consider a great price.I would highly recommend this dealership and Preston Lindner to anyone looking for an honest and friendly car buying experience.THANK PRESTON!John Rodgers

oxguapo

18 de ago. de 2011

Our experience was really good. Don was very persistent the first day but we didn't mind. He was more than willing to try and fit all the cars we were interested in, into our budget and that was very important! Don was great about follow up phone calls and showing us as many cars as he could that hell into our price range and needs. Overall the experience was good and we would recommend Nissan to friends and family. We were able to get our car for a reasonable price. We love the car!

brittakathmeyer

14 de ago. de 2011

We experienced friendly and quick service, as we were looking for a new Nissan truck. The staff is knowledgeable and accommodating and made the process as painless as possible.

cynbad

13 de ago. de 2011

Typical "bad" car dealer. Very pushy and they put the heavy close on you and when you say no they got down right nasty. As a single woman it was a very unpleasant experience. I drove 15 minutes south to the other Nissan dealer and got perfect treatment.

Peaches Davenport

8 de ago. de 2011

What a calm, natural, easy experience this was for me! (Are we on Hawaii time?) Don was relaxed (read "not pushy") and informative. I felt so comfortable viewing the car, learning about it from him, asking questions and taking the test drive. I was interested then in seeing what we could work out. The process was easy and relaxed - nothing like the horrible stereo types of the car salesman. I was thrilled with the offer - it felt so perfect for me. Ken Lindley, the Finance Manager, was informative, effecient, and charming. Everyone was kind and wonderful. Thank You. Thank You.First Time Buyer

David Saltzman

2 de ago. de 2011

Working with Donald Harris, Greg White, and Frank Price made our experience very satisfying at Sanra Rosa Nissan. They were each very professional, friendly, patient as we navigated our way through the releasing process. We look forward to working with them again.Thank You.

saileshp

31 de jul. de 2011

I came to Nissan of Santa Rosa because I have been a very loyal Nissan customer. My parents and I all bought 4 Nissan's from Nissan of Santa Rosa. Each and every time, we have always received the up most courteous service from all of the sales team. In July 2011, I purchased a brand new Nissan Sentra for my wife as a surprise gift. I dealt with Nikko Griggs. For me, I do not like to waste time or have the patience to go back and forth with prices. I knew what I wanted to spend and the dealer obviously knew what they would sell the car for. Before, I went in; I had already ran my credit to see my score. So, I had something to bargain with. As I played it somewhat smart, the numbers worked in my favor. So, there was a pretty good compromise for what I wanted to pay for the vehicle. Having said that, I would highly recommend Nissan of Santa Rosa to anyone wanting to purchase a vehicle.

Darlene/Lee

31 de jul. de 2011

I would give Clarence a higher mark then 5, he was extremely helpful and responsive to my needs for certain things in my truck and worked with myself and my husband for over 5 hours to close the deal. In the close of the deal, he offered us his mothers famous recipe which I am looking forward too. I would recommend him to anyone purchasing a Nissen new or used. Also, the repair department Jason and everyone are always wonderful and very helpful having my vehicle ready to go in less then 1 hr. for my routine oil changes.

JEFF Q

27 de jul. de 2011

This is the 3rd Nissan Automobile that I have purchased at Nissan Santa Rosa! Clearance Figgins has made each purchase very easy and very professional! I live in the East Bay and due to the honesty and professionalism I don't hesitate one bit in choosing to do business w/ Nissan of Santa Rosa! Greg , the Sales Manager has made each Sales transaction in a fair and professional manner as well! I would recommend any and all to Nissan of Santa Rosa! Thank You JEFF QUARLES

booklady752

25 de jul. de 2011

Had a wonderful experience buying a new car, something I hadn't done in 13 years! The look of the car caught my attention but driving and getting to know all the new details really sold me. Don was helpful and friendly and was willing to negotiate on the price.

sally35ca

18 de jul. de 2011

I didn't come to Santa Rosa Nissan to buy a car. I was there to have a recall on my Kia checked out. I started talking to Brad about buying a new car and he took me directly to Chad Corser. After driving a few cars, Chad said "Are you sure you don't want to check out the Lincoln?"(I had not wanted to try it because I looked at it as an "Old lady car") As soon as I sat back on that plush leather seat I was sold. Driving it was just an extra pleasure. We hadn't even left the dealership and I had to have that car. But $18,000 was out of my price range. Chad said "Don't worry. I will make this car work for you. I couldn't believe how hard he worked to get me the best deal possible. His lunch even sat in his office and got too cold to eat while he worked on my deal. I have NEVER had such a devoted salesman in my life. I drove out of Santa Rosa Nissan that day the proud owner of a 2005 Lincoln Town Car and its the most gorgeous car I have ever owned. Thank You Chad!!!!Sally La LondePO Box 1167Lower Lake, Ca. 95457(707) 350-2362

jessejj25

17 de jul. de 2011

First of all my salesman Cesar Oceguera has wonderful customer service skills. He made us feel welcome and that where there is a will there is a way. I didn't plan on making another car payment. Once again Cesar Oceguera stuck it out, he kept tring to get my business, time after time. He was determined to get me to the number that I needed to be at and he was successful. I'm happy about all of the aspects of this sale. Thank you, thank very much. That all. Thanks again Cesar Oceguera.

Carol4man

16 de jul. de 2011

We enjoyed the total experience with Jose Posadas, and Ken Lindley. They were very professional. We were very impressed with Jose, he was not pushy through out the sales presentation. There is nothing worse than a sales person making you feel bad for not making a decision on the spot. His professionalism and non-aggressive approach was one of the reasons we decided to make our purchase.

mcclish72

11 de jul. de 2011

Emmanuel was a great sales person. We did not feel any pressure and we were able to take our time and choose the right car for us.

jsarraf

10 de jul. de 2011

David Hughes was professional, and I was comfortable with him from the start. He seemed to appreciated that I had researched the car well beforehand, and I got a very fair price, as a result. The one thing that I would really have liked to get is the lowered sales tax, considering that I closed the deal on 1 July, when the CA sales tax was lowered one percent. Everything else was positive. Get more salespeople like David!

Ferrari250gto

5 de jul. de 2011

Clarence was very helpful and understanding of our needs in the type of automobile that we purchased. He had a through knowledge of the vehicle we purchased and instructed my daughter on all the fine points of the car. Clarence was never high pressure or abrasive in any way and I would never hesitate in recommending Clarence or Santa Rosa Nissan to my friends or relatives.

atll75

5 de jul. de 2011

we been in sonoma county for 25 years and we ve purchased many cars over the years but frankly santa rosa nissan is where we keep going back to. In the past 3 years our family purchased atleast 8 vehicals from nissan of santa rosa.Our latest car was 2011 nissan altima, we can not be happier.we just want to say THANK YOU VERY MUCH.

joaofaial

4 de jul. de 2011

my wife and I went to the santa rosa nissan dealership just to "Look" over the new nissan frontier trucks. We were greeted in a welcoming manner by Emmanuel Loza and in the near 100 degree mid day sun we began surveying the vehicles in questions. I knew pretty much what I wanted and once I saw the interior of agreat 4 wheel drive nissan frontier truck I tried to conceal my delight. " Ya, it looks pretty good" I said. Emmanuel of course saw right through this and insisted on my wife and I taking a test drive with him. So A/C blasting we drove as Mr loza explained everything about the truck I needed to know( and more)He could have said " nice truck huh?" and I would have bought it.Once back at the dealership Emmanuel got us the best deal he could offer. We haggled briefly on price but it was quite fair in the first place. We agreed shook hands and we went off to the finace managers office to finalize things( he also was great to work with) Once done we greeted emmanuel again and he walked us to our new truck which had been filled with gas and washed. He explained the many features of the truck and even hooked my phonesblue tooth up to so that when a call comes in I push a button on the steering wheel and I have the convenience of not having a police officer pull me over for talking on my cell. It was 102 degrees when we parted company and the whole experiance at the santa rosa nissan dealership was grand and Emmanuel Loza's help and professionalism were key to truly the best car buying experiance I have ever had

kohlk

14 de jun. de 2011

Jose was very knowledgable about the vehicle I purchased and answered all my questions clearly. I was treated fairly on my trade in vehicle as well. Although Jose did follow up calls, he was not overly pushy or aggressive about my purchase.

cathywhitchurch

14 de jun. de 2011

Don made us feel comfortable without pressure. Other dealerships were "too eager", going as far as accosting us at our car before we could even park. Don's maturity and relaxed attitude was a definite plus. We were just looking for information and had no intention of buying a new car that day....Thank you.

Irene Fox

8 de jun. de 2011

From the time I met Don Harris I felt welcomed and that I could trust him to listen to what I really wanted in a car. He didn't try to push on me what he thought I needed. He really listened to what I wanted and what was important to me. He spoke honestly about the cars and met my needs. I enjoyed the time spent with him and I would highly recommend him to my friends and family. I am very pleased with the car I bought. He is the one that recommended the car to me. I felt I could trust his opinion and recommendation. I thank him very much for his expert help and kindness.

laurenmatthews77

5 de jun. de 2011

I met first with another employee, Don Harris, weeks ago and nearly didn't return because of his aggressive, bullying behavior.Emmanuel and the sales manager, John, were the exact opposite.

tphutsangdee

29 de may. de 2011

Natalie was great! She is great friendly sales person as well as very knowledgeable about the vehicles. One test drive is all it took!!! The process was effortless and really quick. We were first time buyers and did not know what to expect. Natalie really helped us a lot to make the right choice of vehicle for us. When we buy are second car we know who and where to go to!!! Thanks Natalie and thank you Nissan!!!

johnandrosemary collins

29 de may. de 2011

Emmanuel did a great job for us. We had been visiting another dealer and decided to drive an Altima before making a decision. The other dealer wouldn't tell us where the Nissan dealer was located, but we found it. Emmanuel met us on the lot and demonstrated a lot of patience with us. He was knowlegeble as well. John and Rosemary

Janeshep

23 de may. de 2011

I was very pleased with the level of service from Emmanuel. He was very patient with me while I was deciding on a car. He made sure I was comfortable with my purchase and spent a lot of time with me even after I bought the car, explaining everything I needed to know. I felt he was being very honest with me and he genuinely cared that I found the right car for me. He went above and beyond, and it was a great overall experience at this dealership.

hopesfarm

2 de may. de 2011

I had an excellent experience buying my used car at Nissan of Santa Rosa. Don Harris was professional and friendly. He answered all of my questions and made sure I was happy with the deal. I love my Rav 4 and I would go back to Don & Nissan for my next car for sure.I highly recommend looking here for your next car.

jonruel2

2 de may. de 2011

We recently purchased a LEAF from David Hughes at Nissan of Santa Rosa. Our order process took over a year because the car was so new and limited. As delivery finally approached, we took care of all the details with David via e-mail. When I went to pick-up the car, the process was very smooth - the most stress-free car purchase I've ever had. David was totally helpful, providing a full run-down of the vehicle and presenting all the paperwork clearly.

snichelini327

2 de may. de 2011

Cesar and the rest of the staff at Santa Rosa Nissan were so friendly and helpful. They were willing to work with me and get the car to the price I needed and even took me on a long test drive so that I could really see how the car drove. It was a great experience and I would definatly recommend this dealership to anyone looking for a new or used car!

jazzerlegs

1 de may. de 2011

This was the quickest purchase at a car dealer we've ever had. Dave was patient (because I had a hard time deciding) and very kind. The best experience ever when buying a car! Thanks a million and I love the new car. We will definitely send friends your way and, when they see my new car, it won't be hard to do.

jzarco

29 de abr. de 2011

Hi just whant to thank Diego and the staff that was involved in my purchase of my new vehicle. your sales person was very helpfull and curtias in our purchase. since we only stopped to se the new vihicles with out the intrest of purchasing and we ensed up driving out in my new car.Thanks

chowell2

26 de abr. de 2011

Our relationship began with an email about an order for a Nissan LEAF. David Hughes was our first contact and we did most of the work by email. When we finally visited Nissan of Santa Rosa, we could see that Mr. Hughes' exemplary service is a reflection of the outstanding dealership that Jim Bone has built.Nissan has some of the best designed, engineered and built cars and trucks in the world. The Nissan LEAF is mind-bending. But you still need a dealer, and this is the perfect place and a fantastic team. Everything about Nissan of Santa Rosa is clean, fresh and refreshing! David Hughes went out of his way to sort out all the details of a very complicated order and delivery. This has to be one of the best dealerships ever - a great place to buy a car!

jcarey_armada

17 de abr. de 2011

Upon entering the dealership, we were immediately acknowledged. We suggested we had contacted a specific sales person who was then alerted to our arrival. The first thought my wife and I thought was 'genuine'. The sales person was 'just a guy', very nice; a real pleasure to work with while going through the paces of the paperwork. He was very eager to show us any vehicle we wanted to see, and didnt push us on anything. Simply showing us around, offering beverages, until we did settle on the truck we went to see. Dave Hughes was his name, and more then anyone else, he's the reason we were very happy to drive 100 miles north to buy.Once we were in the financial part of the transaction, we were ushered into an office where we met Ken Lindley. Ken was very patient while we asked questions, and was polite when offering extras that we weren't sure about. A number of times offering to leave the room so my wife and I could discuss an option or other. Also, talking about his grand kids, our children, and other general pleasantries. Once it was all done, he offered his services for anything else we could think that we needed before showing us back to the sales person before we took delivery of our purchase.These things were significant for many reasons. First, we have been looking for an Armada for more then 2 months that had all the items we wanted. This search included contacting other dealerships who told us they'd call us back, never to hear from them again. Also, there are a number of nissan dealerships that are high pressure, for example, I will never buy anything from the fremont, ca Nissan dealer. Ever.I hope All the folks we dealt with at this dealership know how much we appreciated how easy they made us getting exactly what we wanted without any pressure or stress.

cynthia price

15 de abr. de 2011

Don Harris was very pleasureable to work with... no pressures at all...he made purchasing a vehicle a nice experiance..He was very friendly, and took us for a test drive in 2 vehicles..gave us all the information we needed and also a carfax, he was willing to work with us on pricing to where we all were happy..thanks again Don Harris.. definately a pleasure to have had u as our salesman.

CaffeineAddict

8 de abr. de 2011

My overall experience with Nissan of Santa Rosa was exceptional. I stumbled upon this dealership since they had the only white GT-R in the Bay Area at that time. My main contact at this dealership was with the internet manager David Hughes. He had previously informed me that their dealership was expecting a GT-R in 3 weeks. When the car unexpectedly arrived, David promptly called me and I promptly made the deal over the phone with David. Unfortunately with the limited numbers of GT-R, I paid MSRP for it thus the slightly lower rating on the price. When I arrived at the dealer to pickup my car, the car was detailed already. David was very friendly, personable, knowledgeable and informative. He answered all of my questions and concerns.Jack Price, the finance manager, was very professional in handling the paperwork. He went through all my options in terms of extended warranties but did not try to hard sell me anything.Overall, my experience at Nissan of Santa Rosa was a very outstanding and positive one. I would definitely recommend this dealership.David Hughes was exceptional by calling me a few days after to follow up on my purchase satifaction and informed me that I could call him anytime I had any questions whatsoever.Thank you again Nissan of Santa Rosa!

DrSKT

7 de abr. de 2011

I had a wonderful experience dealing with David, Don and Greg. Don and Dave are Internet sales managers -- very professional and very polite. Greg is the person who ultimately spoke with me and made his best offer that I could not reject. My suggestion to all the buyers is -- do as much research as you can on internet regarding the product, it's reliability, and price and when you are ready, do give them a chance. I am happy I took my business to them.

jsteppath

9 de mar. de 2011

My wife and I were looking at the pathfinder and competitior's offerings. We compared Subaru, Toyota and Honda. All the dealers had something to offer, but Cesar by far was the most friendly, enthusiastic, and knowlegeable about Nissan offerings. He is a big part of the reason we came back for another look at the Pathfinder and ultimately bought it. Cesar emphasized the Santa Rosa Nissan dealer's strong customer service from the service department, financing, and management. He gave sincere reasons why he likes working there. This is fairly unique and a real sign of a well managed business. We are first time buyers at Nissan and hope that the service is as good as Caesar has indicated. Our last three vehicle purchases have been Toyota's, and they are now just as arrogant as GM used to be---both sales and service.Chad Corser handled the financing and final paperwork in a very professional, efficient manner. He was clear in pointing out some additional add-on's we purchased. The financing is in progress, so far without a hitch. Chad made the entire process make sense and be easy for us. Great Job!Overall, my wife said it best...This was the best car buying experience we have ever had.Thank You, Jim Stephens

lisalu

7 de mar. de 2011

I want to start out by saying, as a single mother I had a few concerns about buying a car, the price, safety and dealing with negotiating what would work best for us. I decided to go to Nissan of Santa Rosa with hopes that a miracle could happen being that I have been cleaning up my credit and just started a new job. From the very beginning I was met with kindness and a feeling that I could trust the staff that are working at Nissan of Santa Rosa. Both David and Chad were friendly, helpful. They took the time to go through what car might be best for my given situation as well as how the payments worked so that I understood exactly what I was paying for. It was nice feeling like I was working with a team rather than being coerced into something I would regret later.I felt content when leaving not only because I love the car I bought but also that I dealt with good people. The experience was positive, I highly recommend going there if you are looking to buy a car. Lisa E.

junetan

1 de mar. de 2011

I have called prior to my visit. I had already told Boon what I wanted so he already knew what kind of vehicle I was looking for. When I went to the dealership, we did not waste any time, he knew what i wanted to test drive. Boon was very knowledgeable, friendly and very professional. Because I already told him what I wanted and the terms I wanted, he did not try to sell me anything under pressure. It was a pleasant and stress-free experience.

Pomele

17 de feb. de 2011

My husband and I went in to just ask questions about trading our 2008 Nissan in and walked out a few hours later with a new 2011 Nissan altima. They gave us a deal to good to turn down. Don worked with us in every way possible. He was very good at what he does and his knowledge! While we there one of the owners cane up to us and said hello and started a conversation and was very nice and helpful. Great customer service! Very friendly and helpful!

indianatina

16 de feb. de 2011

My salesman was Niko Griggs. He was so patient and really listened to what I liked and didn't like. I came to look at used cars and left with a brand new Altima. He never made a face when saying I don't like this one or that one and never made me feel bad about my credit issues etc. EVERYONE from the finance guy to the gentlemen we signed papers with were so kind, careing and considerate. I am so happy we went to SR Nissan. I am recommending them to everyone I know. I had been at another dealership previously only to walk away feeling horrible and like customer service doesn't exsist anymore. SR Nissan was a true breath of fresh air. They made be feel important and they did everything in their power to help me out. I really appreciate what Niko and the staff at SR Nissan did for me, I am forever greatful and will be back as soon as my husband is ready for a new car. THANK YOU NIKO!!!

bxstins

14 de feb. de 2011

After visiting another Nissan dealer and a Ford dealer, we came to Santa Rosa Nissan. Don Harris had called us in the morning to see if we wanted to come to this dealer and we agreed. We told him what we were looking for. Then we test drove a Maxima. We had previously driven an Altima. After that we discussed price difference between the Maxima and the Altima. He offered a very good trade in for our 10 year old Maxima. We then decided to buy an Altima because we liked the ride and the price over all. We then talked with Jack Price about financing and all the other details. We spent a total of about 3 hours from start to finish with our purchase. What I liked most about Don and Jack were that neither one was pushy or high pressured. Both were very knowledgable about all things concerning Nissans. We left the dealership feeling very good about our purchase.

hereinsr

13 de feb. de 2011

My experience at Santa Rosa Nissan was a pretty good one,other than flexability of price of the vehicle and the Extended warranty (known to be generously padded,I do know this from personal experience as a Finance Manager , the purchasing experience was fairly painless.I enjoyed the repore I had with the Sales manaager, Greg white. The Salesman, Clarence Fegan, was efficent and did not pester me at all. He was knowledgable about the model I wanted and listened to my information of what I wanted and did not want, that is a big deal for me. I spent seven years in the Auto business and know the process inside and out.My experience in Finance was actually FUN and Jack Price is good at what he does.Overall the experience at Santa rosa Nissan was a good one.I will most deffinitely use the Service Department for my future needs and quite possibly any sales or leasing needs I may have in the future.ThanknYou,Sharon English

seenadavies

4 de feb. de 2011

Your sales manager ( DOn Harris) greeted us in the Parking lot and checked with us the car we needed. Without wasting much time , he took us for ride front wheel drive Rogue. Since we were looking for AWD Rogue he checked with his manager and find the car we needed in another dealer. All the paper work get it done fast and the next working day as promised we were able to bring the car home. He took us the service station and intoduced us the Service people. All the conversation were very frien dly.

srhswarthog

31 de ene. de 2011

The Sentra we just purchased is our second Nissan. We also own an Altima, which we purchased from this dealer three years ago. Cesar, our salesperson, was extremely helpful and he has a very relaxed manner. He even took the time to show us some things about our Altima that we didn't know....and this was before he'd made the sale. Jose and Jack did an excellent job of putting together the necessary paperwork, and Jack matched our premium Credit Union interest rate with one of their preferred lenders.

mikelemyre

27 de ene. de 2011

My experience at Nissan of Santa Rosa and dealing with their Internet Sales Manager, Don Harris, was nothing short of the best car buying experience I've ever had. Don took the time to ask why I needed a second vehicle, what I was going to use it for and then made some excellent suggestions. We looked at several SUVs and took a test drive of one in particular, which was the model for me. Don also erased any doubts I had about buying a higher mileage car (112,000 versus my initial ceiling of 80,000) and so far, so good.

ahoover1672

16 de ene. de 2011

Overall experience was good. Niko was a very good salesman, that is why we came back 3 times. We where just hesitant about having another car payment that our son is responsible for. This is a big responsibility for a teenager. This truck was the best priced truck out there. We went to 7 dealers and compared trucks and your truck was the most inexpensive and in the best condition.

granniec

15 de ene. de 2011

We really were not seriously looking to purchase a car. The Cube attracted my attention because of the style and we wanted more infomation. We were out of town and stopped at the Petaluma dealership that didn't appear to have any Cubes on the lot and no one available to assist us. Don approached us when we pulled into the lot and was friendly and obviously anxious to make sure we left with the vehicle that we wanted going as far as trying to find our perferred color.

sfplumber

11 de ene. de 2011

all of the people my wif and i worked with were great. they were friendly and treated us with respect even though we were buying a car under 10k and have less than steller credit. Greg Clerance and Chad really went to bat for us and made the deal happen, when i am ready to step up to a new car in a few years this will be the dealership i comw to ad these will be the people i look for to work with>>

bubbasjoy

7 de ene. de 2011

Sales person lied about vehicle. Truck could not use 5th wheel hitch like he said. Truck sold with NON working air bags. missing parts in truck to be replaced Never happened. Till this day drive line not working properly.All in all truck not worth the price. I was promused and charged for hitch and had to pay someone else because dealer did not have all equipment installed. I buy new vehicles evey 5 years and never met a dealer like this one. I could not even reccomend this dealer for an oil change let alone for a purchase of a vehicle.

eightlovelyladybugs

4 de ene. de 2011

Cesar and His manager (I cant remember his name) were very helpful. They got our business because they were willing to work with us and negotiate with us. We hadn't bought a new car in years so we were very cautious about getting taken advantage of. Cesars manager went through all the features the car had to offer price by price to prove that we were getting a good deal (not great but good because of all the taxes and interesting fees etc...) Cesar gave us the best test drive ever; back roads, bumpy roads, and even the highway! Usually its just a trip around the block. Very nice man. Very personable. I hope I know someone soon who wants to buy a new car because I would send them your way. Great Job!!

jillcw

4 de ene. de 2011

This is a fantastic dealership. They are the first Green Nissan dealer in the SF Bay area. The staff couldn't be nicer. From our salesperson Clarence to the service department, everyone is friendly, accommodating, and knowledgeable. I would highly recommend them.

mbreslin

3 de ene. de 2011

Nissan of Santa Rosa made our experience of buying a new truck really good. We're really happy with our truck and recommend it and Nissan of SR to anyone who asks. Both sales people we worked with were friendly and professional. We didn't feel pressured which is very important to me. They will be our first choice for any future auto purchases.

yvettev

3 de ene. de 2011

Recently purchased a new car from Niko and he made my first time buying experience unforgettable; he gave me great customer service, honest, and efficient. I love my car and I would defiantly keep buying recommending him to all my friend and family. If you want to buy a car and want someone that will be honest and work with you in prices and not cheat you ;definitely ask for salesman Nicholas Griggs.

SEGOBIANO

3 de ene. de 2011

First of all I must say that I'm really not too keen on auto dealerships, I have always considered them to be full of shifty salesman who are only after one thing and that is their commission. Fortunately I happen to come across Nissan of Santa Rosa and their salesman Niko. What an experience, Niko was very friendly, very outgoing, and very interested in what I wanted not what he could sell me. He was very knowledgeable and was able to sell me what I needed for my family not what would get him the biggest commission. I wish all salesman were more like Niko. I must say that Nissan of Santa Rosa is by far the most pleasurable and most agreeable dealership that I have ever been to. I have bought three vehicles from them in the past 5 years and have been very pleased. I will always recommend them for a new vehicle. I really want to say thank you to Niko, for never being pushy, letting me take my time in making my decision to buy, trying to sell me what I needed, and for not trying to put more on it than what was necessary.

mng123

3 de ene. de 2011

This is our third Maxima purchased from this dealership. We have had pleasant experiences in all 3 purchases.Our salesman this time was Don Harris. Don Harris was professional and very easy to work with. The overall process was very easy as car buying can be. The service department has been excellent. For us the only service needed was preventive maintenance and that was done in a timely manner.

asdf123

17 de dic. de 2010

Nissan of Santa Rosa is about five miles from my house. They unfortunately could not get the car I wanted (limited stock) and the pricing and options were not lining up with my expectations. Although the gentlemen who helped me was friendly he seemed a little pushy and would only talk numbers once I was at his desk. I also received lots of follow up calls. The day I bought my car I did call him first however I chose to drive down to Walnut Creek as the sales manager there cooperated with me over the phone and met my expectation with pricing/options. It was available, in stock, and by the time I got there the vehicle was cleaned and they had the keys ready to go. It was my first time buying a car and I was thrilled at my experience. Nissan is a great product and I am happy with my choice.

smooch

17 de dic. de 2010

We lve Santa Rosa Nissan. Not a dealership where you walk in and are covered with sales staff ready to pounce. They are friendly, help and fun. I never thought buying a vehicle could be enjoyable, I was wrong. This is the second car we have bought from them and most likely will not be the last.

mbochow

17 de dic. de 2010

My wife came home from her recent service visit to Nissan Santa Rosa and actually took the time to tell me, yet again, how good the level of service is at this dealership. My wife usually has far more important things to tell me but she felt compelled to marvel again (not the first time she's mentioned this), so far, she has no regrets about our decision to purchase this car (our '09 Altima Hybrid).We had a mfg defect with our radio and the issue, when brought forward, was quickly admitted to and we were scheduled for a replacement. The dealership offers an area for kids who get dragged along to the appointment (which is appreciated) and we had the item addressed quickly and with good communication and friendliness throughout. There've been a couple other small items and each time we've been treated very well.Thank you to David and to the Nissan Santa Rosa team. Our experience thus far would make us considering buying another vehicle down the road from you just due to the good service received thus far.Sincerely,Mark Bochow

alias5

16 de dic. de 2010

Santa Rosa Nissan is a fantastic place to buy a car. The salesman who worked with me was Victor Moreno. He was friendly, kind, and extremely patient. He answered every question I had and was honest with me the entire time. Victor never tried to pressure me. He was very patient as I took a long time to make my final decision. I am grateful that I visited Santa Rosa Nissan and Victor Moreno. I would go back there to buy a car again in a heartbeat. The sales manager and finance manager were equally as wonderful and friendly. Both were also very easy to work with and my car buying experience a pleasurable one. I would recommend Santa Rosa Nissan and its friendly staff to anyone looking into a new or used car.

Daley

14 de dic. de 2010

I connected with the Nissan Dealer in Santa Rosa after receiving a phone call regarding my interest in a Nissan Versa Hatchback (through the internet). The phone message was friendly. When I called back (Don Harris) I was greeted with respect, kindness and received answers to a variety of questions I had concerning this vehicle. I was interested in a specifics regarding the transmission and wheels among other items as I had been looking around via the internet and my local area (north of Santa Rosa). This dealer was able to satisfy my questions and find the car I wanted.Of course we (the customer) always want a really, really good deal and even though I went a bit above what I planned on spending, I definitely purchased the right car for me. I have never owned a Nissan before - was going from a large SUV to smaller; was going from a manual to automatic (my choice) and looking for good gas mileage. I feel a received a lot of car for the money. I feel the people at the Nissan dealership of Santa Rosa worked for me as a positive team. I have recommended them to several people already. I have owned this vehicle for approximately three weeks. I live in a College town and many students have commented on what a nice looking vehicle I have.When I mentioned the amount of money; I look back and realize I chose a 2011 and sl version of the versa hatchback. I had originally set out for a 2010 versa (super plain) I chose this model after researching the different models and talking with the dealer. The powder white color was not easy to find with all the items I wanted, but this dealer did it in a quick efficient manner.

AThompson34

27 de nov. de 2010

When we entered the Nissan lot we were there to look at a 2007 Nissan Murrano in exchange for our two small sedans. We knew we had a lot of requirements about buying a new car, and these guys didn't dissapoint. They listened to our every need, and found us the perfect car for us. We ended up leaving with a 2008 Lexus RX350, we were absolutely blown away! They made our monthly payment work, got our loan through our current bank, and gave us a reasonable price on the vehicle. Thanks to David Hughes and his team we left with our Dream car, and had the utmost BEST Customer Service Experience at their Santa Rosa dealership all along the way. We purchased the Warranty, and additional insurance as well, knowing we would be well taken care of anytime we returned. They knew how to do business, and made it a pleasant experience-thats all you can ask for when buying such an expensive investment. Thank you to Dave Hughes and his excellent team at Northbay Nissan Santa Rosa. Warmest Regards Marshal and Amanda Henson

supoohthree

27 de nov. de 2010

Love the friendliness and overall great quality of service from Nissan of Santa Rosa. Not only are they very accommodating to me when I travel over an hour to have service but they get it done in timely manner. My favorite part is they wash your car and vacuum.

bill timko

23 de nov. de 2010

The purchase was proffesionally handled by David and there was no untoward pressure. All service work was done superbly and the three guys are knowledgable, courteous, and made me feel as though I was a long lost relative.All service done as promised. The only negative was having to go back because of a problem with the contract dates that required my leaving a check that was to be held for several weeks that was deposited in two days.I called and asked why, but heard nothing in return.

petemcmahon

19 de nov. de 2010

I have had my Nissan Armada serviced for the past 3 years with overall excellent service and car care. Jason has been my point service person and has consistently helped my family in keeping our car running safely and smoothly. One such occasion immediately comes to my mind when our Armada, which was a used buy, lease 3 year trade in, had difficulty with the braking system. Nissan had become aware of and fixed this one malfunction in the next year's modals but not in our year. This was not under warranty. Jason contacted Nissan explaining the situation and they worked with him in being able to offer us a substantial discount on fixing the car as all wanted the Armada to be working in best possible condition. I believe we paid a few hundred dollars and saved two thousand. This is just one example of the consistent service we have recieved from Jason and the Nissan crew at Santa Rosa. Thank you.

al94562

11 de nov. de 2010

I just want to say that I am very happy with the purchase of my new Altima and I want to thank Clarence for going to bat for me and got me the price and deal I am happy with. I want to thank Clarence for getting a good trade-in offer on my S-10, the transaction went smoothly, your customer service is top notch, I am happy with the delivery of my mew car, and I will recommend your dealership to my friends. Thanks a Million...

cindy1066

10 de nov. de 2010

In my search for a new car, I had already test driven several new cars at a variety of car dealerships. I was very close to making a pucharse at a competitors dealership, but just was not quite sold on the car. I somehow had neglected Nissan although I had wanted and had test driven a Nissan Murano back in 2005. I stopped in on a Saturday afternoon, and within a short time was signing my new lease. Don Harris was very pleasant and easy to work with. He was very patient with our questions, and seemed very willing to do what was needed to sell me a new car. I feel that I was given a very fair deal on the new car and on my trade-in. The process was very easy and I was not pressured into purchasing a new car. After dealing with several other dealerships, I have to say that Santa Rosa Nissan did the best job, not only while I was at the dealership, but also in all of the follow-up, and delivery of the car. I would highly recommened them to anyone considering the puchase of a car.

jmiller23

9 de nov. de 2010

We visited a few times to test drive a Nissan Cube while we were looking at models. We met Don Harris on our first visit. Don was personable, responsive and not pushy. We had a few follow up calls from Nissan in the ensuing weeks and I was glad for the last one as we had decided to buy a Cube but were not in a hurry. The call reminded us of 0% financing for 3 years which we took advantage of on the last day of the offer! Our buying experience was good, we got the color and accessories we asked for (plus a few we didn't and one surprise, sunroof that was very cool!). The car was transferred from Vacaville and had a tiny dent and scratch which Mr. Harris got us in to the service dept. the next week to fix expertly at no cost.My husband bought a Nissan Frontier 5 years ago here and was happy with the service and the quality of the vehicle. We were happy with the experience. (The office could have better coffee!) Julie Miller

landons

20 de jul. de 2009

We took our vehicle in to have a complete safety inspection before a long family vacation. They found a small oil leak and said that they repaired it with some sealant. On the drive home, we noticed a some smoking. driving home our local mechanic told us that the oil had completely drained out due to a faulty repair.Nissan of Santa Rosa tried to charge us $600 to try and find the leak that they had created while our car was still under warantee. Finally they agreed to fix it. They did not complete the repairs for almost three weeks.The engine is now burning oil and has a grinding sound. Nissan North America has informed us that it is not their problem to deal with independent dealerships and that we should go to small claims court.I know that economic times are tough for car companies, but this is not the way to keep customers. By Honda or Toyota or American, but don't expect for Nissan to take care of you.