Kristina Lopez

25 de ago. de 2016

My father and I walked in and we were promptly greeted by Justino Morales. Our visit to John Eagle Honda was only to look, but with Justino's help we found the best deal we couldn't pass up! My Father previously purchased a Honda through another Honda dealership and had a horrible experience so we greatly appreciate Justino, and thank him very much for helping us in having the best car shopping expericence!

janet mendiola

22 de ago. de 2016

Good customer service from everyone and help me with every thing i need to purchase my new car. Im home with the car i wanted.

Honestyplease

3 de ago. de 2016

Dustin Hodges was the service consultant. He was accommodating, friendly, attentive and lots of common sense. I look forward to my car's next service with his assistance.

jlee

31 de jul. de 2016

I've emailed quite a few dealers before settling on a couple to visit, but upon visiting John Eagle and speaking to Walter I knew that I made the right choice. Walter was very attentive to our needs and was very respectful throughout the whole process. Would definitely visit again for my next car down the road. Thank you so much Walter!

Naveenzy

28 de jul. de 2016

I got a chance to visit John Eagle Honda located in 18787 Northwest Fwy last Saturday. Jashid (might misspelled his name) was the sales person who treats irrespectfully with horrible attitude. I woudn't recommend him anyway. And he wants to learn manners before working with any firm.He should not worry about others language.Itz up to them to learn their conuntry's most spoken language. Before that, I visited Spring Branch of Honda dealership, they treated in a pleasant way, explained the car specification with dedication. I was not convinced with their price quote. The sales person tried to convince the sales manager. Manager was not convinced with my price quote and he walked to me and explained politely that he cannot take it further. I like their politeness and customer satisfaction.

Met.24.blue.06

26 de jul. de 2016

Justino Morales helped us decide on the right Honda Pilot for us and did a very good job. This was a pleasant experience for me and my husband.

Tony

20 de jul. de 2016

Went in to get a used car and was greeted by Justino Morales. He took the time to explain everything in detail so I was comfortable with my decision. Very pleased with his service. In the end I got the car I wanted and enjoying it very much. I would recommend this dealer to anyone and if you can find Justino, do it!!!

llrubio78

15 de jul. de 2016

I will say my husband and I have been looking for an SUV for months. I went to a few dealerships like the top of the line Lexus and Infinity and was treated as if I was not going to purchase anything. I came to John Eagle Honda to service my current 2013 Honda Accord and ended up purchasing my 2016 Honda Pilot from Ali Shahid. Not only was he very attentive to my husband he made our experience awesome and I definitely will be back and would recommend him to everyone I know looking for a new or used car. THANKS ALI

joancar99

12 de jul. de 2016

My wife and I had been searching for an SUV for almost 3 weeks, until we decided to visit John Eagle Honda. Justino Morales was the sales person assisting us, and we could not have been luckier.He was very systematic on his approach to understand our needs, knowledgeable about the Honda Pilot (the model we want to see), and very accommodating to all our requests.He also took all our questions and checked with the appropriate people to get us answers right away. After we have decided to purchase the SUV, Justino was awesome following up on the status of the car (we had some sensors added), paperwork, etc so that we could get the vehicle to our complete satisfaction.Thumbs up, Justino and John Eagle Honda!Jose and Silvina

Bemineni

11 de jul. de 2016

I was here to buy my second car for my wife. Justino explained all the things perfectly and got my desired rate from Babar Salman .This is my initial review as soon as I left the showroom with my car. Now I want to talk about the issue that I am facing with John eagle Honda. I purchased the car for 15744, with a down payment of 8000 dollars. The reaming amount should be my loan amount that is around 7744$. I got my loan approved through John eagle from Bank of America. Day before yesterday I was checking my Bank of America loan details and it say that I own 12328$. That is around 5000$+ more than my loan amount. I am trying to get in touch with the finance person "Salman Babar" since yesterday. Left four messages to his voice mail. He picks up and say I will call back in ten minutes and never gets back. Be aware of this when dealing with John Eagle Honda. Until you buy the vehicle, they keep on calling you but never are going to get back once you buy the car. Update on the discrepancy .I had to personally walk in to the show room to get all my questions answered. The finance person "Salman Babar" had made me sign all the coverage worth 5200$ on 15744 $ car. He said that I literally I agreed to all this he had told the price and he has video recording to prove. I confronted him to bring the video recording and show a single instance where he told me the coverage price. A 15744$ + 5200(coverage) =20944 $. There is brand new car in the show room for this price. why the xxxx I would buy a two year old used car with all the coverage.? Now I have to go through the process and cancelling all coverage my self. They are not going to do anything. One of coverage there is no process mentioned to cancel.Please look at every penny before you sign the paper.? Be aware of this dealer.

bwise3511

10 de jul. de 2016

M. Javiad amongst the other staff showed excellent customer service. Have lots of enthusiasm with a since of urgency and were very helpful and knowledgeable.

Gilder Ortega

9 de jul. de 2016

Yo compre un honda accor 2016 y les recomiendo jonh eagle honda y port su buen servicio y que pregunten por Justino Morales para que los atienda por que les dara una atencion de familia y les ayudara en todo lo necesario para que se lleven su carro deseado

Psol

2 de jul. de 2016

Wife and daughter brought the honda civic in May 2016 for AC repair at a John Eagle Honda. Relay and valve were replaced then, and AC was working, but within a month it began blowing hot air again. Had to bring it back and wait a long time just to get it looked at, not any work done, but just to look at it. Dissapointed with the previous service work done. Additionally, something is obviously faulty with these honda civic AC's.

Kmay0706

26 de jun. de 2016

Had great service by Andres Charry..he installed a knob and spring on my shifter...drove in,purchased parts and he installed it quickly .

Olguian

24 de jun. de 2016

Recomiendo a Justino Morales de habla hispana si quieres conseguir un buen trato en todo el sentido... Su numero es 281-402-9990. Excelente y muy profesional

tsr123

19 de jun. de 2016

Ali was very helpful and took time helping us find the best car for us. Enjoyed working with him.The car was missing a mat and he happily replaced it.

Cash Buyer

17 de jun. de 2016

My salesman, Micah was great. He was not pushy and helped me decide on a car and went above and beyond. Once we agreed on a price, I was transferred to the finance department. I wanted to write a check for the car - and made this clear to the finance person. He then wanted me (read: pushed me) to try to get financing and put it on payments. He also pushed the "extended warranty" they sell - after I said "no" 3 times for this one, he turned passive aggressive on me. "You are going to need this", "A lot of our customers use this". "I would hate to see you need this and not have it" He really put the blame on my for not getting it. NEWS FLASH TO ALL CUSTOMERS: statistics say that either 1) you will never use the extended warranty and 2) if you do use it - you would be better off just paying cash for the repairs rather than the warranty. You could tell that he would have gotten a cut of the warranty premium if I had purchased it.

Carla 58

10 de jun. de 2016

Been shopping for new cars for many years (I'm 58), and yesterday I was helped by Justino Morales at John Eagle Honda who was absolutely the BEST salesman I've even seen. He expertly explained everything about the Pilot, CR-V and HR-V's he patiently helped me for over two hours to test drive and compare. He was professional, considerate, and extremely helpful without any pressuring. If you are shopping for a new Honda, do yourself a huge favor and go straight to Justino Morales at John Eagle Honda! It would be impossible to find a better person to assist you.

Carla58

10 de jun. de 2016

Been shopping for new cars for many years (I'm 58), and yesterday I was helped by Justino Morales at John Eagle Honda who was absolutely the BEST salesman I've even seen. He expertly explained everything about the Pilot, CR-V and HR-V's he patiently helped me for over two hours to test drive and compare. He was professional, considerate, and extremely helpful without any pressuring. If you are shopping for a new Honda, do yourself a huge favor and go straight to Justino Morales at John Eagle Honda! It would be impossible to find a better person to assist you.

Jenni

19 de may. de 2016

After visiting a couple of dealerships with a not so desirable trade-in, I felt so discouraged. I had been told the "deal" i wanted would never happen. That was until I walked into JEH. The second I walked into John Eagle Honda, that all changed. I met my salesman Brandon Callais, and it felt like an instant friend. I was so impressed with his knowledge and patience. With help from Daniel Richardson (The finance manager), they were able to get me exactly what I wanted. I cant see myself ever buying a car from anywhere else. I can't stop raving about my experioence to family and friends!!!! PS- I LOVE MY NEW PILOT!!

Unshappy LA customer

11 de may. de 2016

You know when you find the perfect car, you have been shopping for 7 months...you finally find it!! Well don't think you are going to buy it from this dealer!!! You make the deal and send the money because you are over 200 miles away and can't get there in 24 hours. THEY SOLD THE VAN!!! Then the salesman hangs up on me twice and will not call me back because he is embarrassed of his sales manger - well I would be too. I HOPE I get my money back. I would be out car rental fees to drive to pick up the car and hotel room. I already paid fees to purchase the car by removing funds out of my accounts. $$$$ I lost because someone sold the van!!! NEVER buy from this dealership!!! Buyer beware!!!

Padda2233

1 de may. de 2016

Since you open the door of the dealer everybody is nice welcome you, Ali Shahid make me feel?He's a friendly,anytime I'll call him he tell me everything truth?

Shantu

30 de abr. de 2016

Since you open the door of the dealer everybody is nice welcome you, Ali Shahid make me feel at home, he had a lot of patience to us , we didn't know what color to choose , at the end of closing everything were so easy and promptly to go home with my bred new CRV thanks to every one

Boricua Ya Sabes

16 de abr. de 2016

Alex Equinas was a super star in making a deal we could not refuse. M. Javaid, greeted us and set the mood for a good experience. Together, Javaid and Equinas are a dynamic duo.

jande2002

15 de abr. de 2016

I was most impress by the customer accommodation of this dealership. They were real, they were genuine, they were patient with difficult buyers such as us. If all of John Eagle Honda has a heart and head for customers like Alex Equinas and M. Javaid, then this is certainly the one stop shop for a great dealership that goes beyond the superficial dealerships around them.

Cindy

30 de mar. de 2016

This is my second time purchasing CR-V here. I bought 2016 CR-V SE today. The Mr.Gary and Sergio were very friendly, professional and very helpful.they answered all my questions such as vibration issue that most of Honda drivers consider. My test drive is very good and didn't find this issue.I also did see this issue during I drove to home from dealership. Actually, I love the 2016 CR-V SE which is much better than my 2014 Honda CR-V.will absolutely be recommending this dealership to all of our family friend and will be back for future purchase. Big thanks, Gary and Sergio.

Cindy

30 de mar. de 2016

This is my second time purchasing CR-V here. I bought 2016 CR-V SE today. The Mr.Gary and Sergio were very friendly, professional and very helpful. they answered all my questions such as vibration issue that most of Honda drivers consider. My test drive is very good and didn't find this issue. I also did see this issue during I drove to home from dealership. Actually, I love the 2016 CR-V SE which is much better than my 2014 Honda CR-V. will absolutely be recommending this dealership to all of our family friend and will be back for future purchase. Big thanks, Gary and Sergio.

Honda2prissy2016

19 de mar. de 2016

Micah Emenike and jamall Morrison are awesome!!!!! They got me rolling out of the dealership with my lovely Honda civic I've been dreaming about!!! These two guys know what their doing! They are very professional and understanding!!! They worked so hard and went above and beyond for me!!! These two guys are the best ever!!! Next time you stop by John eagle Honda in Houston Texas you have got to go see Micah and jamall !!! I recommend them to everyone!! These guys will get the job done and make sure it's done right with care!!!!

CourtKing

18 de mar. de 2016

I just purchased my first car from John Eagle Honda! Micah helped me all the way through and gave SPECTACULAR service. I've been telling all my friends how smooth the process was at John Eagle. I will definitely be back in the future! Leonte was also great in sealing up the deal and helped me out TREMEDOUSLY on working on a payment that was right for me! Can't say enough great things about these 2 gentleman!Thank you Micah & Leonte!!!!

shahswap

14 de mar. de 2016

We bought Honda Certified Preowned 2013 Honda Accord EXL V6 from Sekou Sininta last week. He was really good salesman to work with. Showed us all features of car. Very friendly salesman to work with. Not putting unnecessary pressure. Followed up with us about car we were interested in. Pricing was pretty decent. Car looks well maintained and in great shape. Price looks competitive for Honda Certified cars in Houston area, but you might be able to get it cheaper somewhere else if you don't need Honda Certified car. Once we made decision to buy the car and agreed onto price, delivery portion was very well managed. We didnt feel like they don't care once we buy the car. But, Sekou patiently showed us everything about car, even help us deliver car home after his work hours as we had only one driver, followed up with call to make sure all is working well and help us replace battery of key on day after delivery as it was low. George from Finance was also good to talk with and didnt try to pressurize us. I will recommend this dealership and Sekou Sininta as salesman if you are looking for an used / new Honda.

JLeft

4 de mar. de 2016

Great Job! Jamal Morrison for your input and guidance in my decision on my car today. Gary Ortega, thanks for your customer service, Well Done!!!

Moe

4 de mar. de 2016

truck was 16500 at the end it was $20500 financed. Finance manger Gorge would not remove the GAP($500) and mechanical breakdown insurance($2100), he said that he was not able to. This would have saved me $2600... What kind of bull is this, I thought the customer is first. He said that it was a good deal. I guess they are required to sell this if not they will get fired or something. So, keep an eye on your contract and don't make the mistake I did. I got lucky I cancelled the contract the next day. Even then they told me it was too late to cancel.. But he did, I guess he didn't want me to get rowdy.

deborahwilliams

1 de mar. de 2016

JAMAL MORRISON, AND THE SERVICE DEPARTMENT IS EPIC. JAMAL WORKED WITH ME FOR MONTHS AND WHEN THE TIME CAME AND I NEEDED TO GET A CAR, HE WALKED WITH ME EVERY STEP OF THE WAY. I AM RECOMMENDING HIM TO ALL MY FAMILY FOR THERE NEXT VECHILE.

Terri54

28 de feb. de 2016

I got the best salesman ever at John Eagle Honda!!! My salesman took car of me from getting the car off the showroom floor to getting the best in financing to getting the keys!!! I love the friendness all over with all of the staff and associates!!!

Dee22

24 de feb. de 2016

John Boyd was awesome. Infectious personality, knows cars, not forceful and takes car of business. Greg Turosik in finance...he knows finance options and no haggle experience!

Rollie30

24 de feb. de 2016

Jamal Morrison, This was the best car buying experience. Thank you Jamal for making this experiance a suberb one. Jamal you were so good and so knowledgeable at explaining all details of my car. I was so nervous but everyone that John Eagle made it so easy and put me at ease. Thank you Max, Jeff and AlexJohn Eagle Honda is my forever dealership. Don't forget ask for JamalThanks again.

Dee oniyide

24 de feb. de 2016

John Boyd was awesome. Infectious personality, knows cars, not forceful and takes car of business. Greg Turosik in finance...he knows finance options and no haggle experience!

Momodouk

22 de feb. de 2016

I had the pleasure of meeting Mr Jamal . Jamal sold me a 2016 Honda Accord with excellent expertise and patience . I enjoyed working with him on my purchase and I'm completely satisfied ! Great guy

Hondalover

15 de feb. de 2016

I have a 2014 CRV, that had a flat recently. I had coverage for the tires with John Eagle where I purchased the vehicle. However, I could not take the car to them as I needed to get the tire fixed right away. So I got it fixed locally in Sugar Land and got in touch with John Eagle. Mike Ma was my service advisor. He gave me an appointment on a Friday at 10 AM. He sent me a message to remind me of the appointment about 24 hours ahead. At the service center, he took my car and within minutes came back to advise me that the battery was bad and is covered under warranty. He got the oil change done in addition to replacing the tires and battery all within the hour. Mike was very cordial, thorough and professional. I am of the opinion that he does not leave anything to chance and is thorough in checking the vehicle in all aspects to ensure that everything is in top condition when he returns the vehicle to the customer. He is the main reason I will go back to John Eagle for any kind of service for my vehicles - two CRVs and one Odyssey. I have been to other service centers in the city and no one beats Mr. Ma's service at John Eagle..

TAMUENGINEER

12 de feb. de 2016

I was looking for a 2015 model Honda accord v6 ex-l and I found a few of them at different dealerships all throughout Texas. Unfortunately I ended up liking only two of them and the one that I liked the most was the one at John Eagle Honda. I was going through some financing troubles due to my shaky credit but I decided to call them anyway. Micah picked up and he told me about the car and immediately sounded very helpful. I told him that I was trying to get the load approved through a third party. Well the third party was taking way too long so Micah called me back and told me that he thought he could help me with the load. The next day I got a call from Micah and it turned out that my loan was approved. I drove out to John Eagle Honda and Micah first showed me the car. The car was in amazing shape and with 4000 miles was practically new. Micah was as friendly in person as he was on the phone and I really appreciated the way he treated me, my wife and my friend who all came to check out the vehicle. Next up the turned out the interest rate was really good and after signing all the paperwork we drove out that day and absolutely loved the car and the experience. I definitely recommend John Eagle Honda and make sure to hit up Micah because I know he will take care of you.

Pattie

7 de feb. de 2016

New to Honda & John Eagle Honda-wonderful experience with Heath Dixon. Got exactly what I wanted. Loved the professional way I was treated! Great Dealership with a great salesman!

Shar & Dad

4 de feb. de 2016

After going through too many car buying escapades with 4 children over the years, when my daughter asked for help to shop for her new car, I pushed for John Eagle (fortunately she wanted a Honda!) This girl knew exactly what she wanted and we found several choices on the lot. After 3 test drives, she settled on a certified 2013 Civic. Thanks to William Claggett for his patience and diligence, she got a great price for a great car with the exact payment she needed for her budget. There's a good reason this dealership has so many great reviews!

Rachel

31 de ene. de 2016

Evryone at JEH was amazing however, Heath Dixon went above and beyond for my parents who bought their Accord today. My parents are Deaf so I helped with the process to intrepert. Heath answered everyone of my Dads questions and if he wasnt 100% Heath would double check. I am sure my dad asked him about 439 questions ranging from trunk size, the newest technology, engine componets, specific color names, etc. Heath made my parents feel like rock stars! I will definitely use Heath again and refer him to anyone I know!

Rachel

31 de ene. de 2016

Evryone at JEH was amazing however, Heath Dixon went above and beyond for my parents who bought their Accord today. My parents are Deaf so I helped with the process to intrepert. Heath answered everyone of my Dads questions and if he wasnt 100% Heath would double check. I am sure my dad asked him about 439 questions ranging from trunk size, the newest technology, engine componets, specific color names, etc. Heath made my parents feel like rock stars! I will definitely use Heath again and refer him to anyone I know!

JoannaD

21 de ene. de 2016

Just bought a 2016 Honda Accord and the service was great. I thought I was never going to be able to find someone to help me get my ideal car, but thankfully Zane helped me out and made it a great experience. I recomend everyone to go and check out the cars.

Zane Pruett

21 de ene. de 2016

Just bought a 2016 Honda Accord and the service was great. I thought I was never going to be able to find someone to help me get my ideal car, but thankfully Zane helped me out and made it a great experience. I recomend everyone to go and check out the cars.

KatNicole

8 de ene. de 2016

I was looking for a new car and was torn between Toyota and Honda. I was greeted by Jamal at John Eagle Honda and never made it over to Toyota. Jamal helped me decide between the two cars I wanted, and never pressured me to choose the more expensive car. I definitely got a great deal, and a car I'm very happy to drive! Thanks, Jamal! My family will definitely be back when it's time for another car!

Honda family

11 de dic. de 2015

This is our first time coming to John Eagle Honda of Houston. We got our fifth Honda vehicle from this dealership and looking forward to our sixth hopefully next year. Awesome staff... Ali Shahid and Alex Aquino. Thank you!

Can1980

10 de dic. de 2015

Nick finance guy did our financial paper work he gave a employer discount to adjust payment than add a warranty package to our lease with out our aprrovel. Next day he call us say they was a error with paper we need go back sign new paper contract he couldn't explain his error than his super call us Steve telling go back to sign papers or they take away my car while paper already been sign than Bryant sharp director call us they need adjust our mile on purchase saying Honda don't sale 8,000 mile per yr while Nick was the one suggest for us buy it they are not professional financing personal I think if they make mistake they should assume they error when u out dealer w contract sign that it but that how they get coustomer by tricking them or u need come back sign than they move # around from 1st contract payment are higher interest rates please be careful if they ever do this to u all don't go back report them to state attorney general & business beaure u got car & contract papers so car is urs they can call u all time they want but that ur car don't go back resign papers or just go different dealer this a horrible place is fiance department staff are such snicky person thank god I got people that know about dealer fiance guy me & my attorney back me up totally not recommended Bryan Sharp, Nick,Steve on Fiance worst personal

Proud honda owner

28 de nov. de 2015

Ali Shahid and Daniel Richardson made our buying experience the best one we have ever had. They worked with us and were really helpful, through out the whole process. We loved how we were treated and how no one pressured us into buying . instead, Ali helped us make a purchase that fit our budget. We will definitely go back to make a second purchase.

Proud Honda Owner

28 de nov. de 2015

Ali Shahid and Daniel Richardson in finance made our car buying experience the best one we have ever had. They were very helpful and took the time to explain everything. We had read all the great reviews about this dealership and can definitely agree with all of them. If you are looking to buy a Honda, John Eagle Honda is the place to go and Ali is the guy to talk to.

Vinod

23 de nov. de 2015

I was looking for a Honda Pilot and was very impressed with the customer service at this dealership. There was no pressure to fix you up with a car and provided great details about the new car we were looking for. Raymond Gibson was the sales person who was very patient in answering all my questions and gave a detailed overview on new features. He told me that the car I was looking for will need 1 to 2 weeks but i got mine in 3 days!!! :) Leonte was the finance guy who was genuine and really gave all the options that i should be looking for my car financing. We could cut the deal with a good APR that i was interested in. I had a concern about a small scratch and they were quick to fix it, in front of me and also gave me additional discount on accessories and made my Day. Overall they underpromised and overdelivered in my case and made car buying experience a memorable one. Thanks Raymond and Leonte for excellent customer service. Keep up the good work!!!

Vinod

23 de nov. de 2015

I was looking for a Honda Pilot and was very impressed with the customer service at this dealership. There was no pressure to fix you up with a car and provided great details about the new car we were looking for. Raymond Gibson was the sales person who was very patient in answering all my questions and gave a detailed overview on new features. He told me that the car I was looking for will need 1 to 2 weeks but i got mine in 3 days!!! :) Leonte was the finance guy who was genuine and really gave all the options that i should be looking for my car financing. We could cut the deal with a good APR that i was interested in. I had a concern about a small scratch and they were quick to fix it, in front of me and also gave me additional discount on accessories and made my Day. Overall they underpromised and overdelivered in my case and made car buying experience a memorable one. Thanks Raymond and Leonte for excellent customer service. Keep up the good work!!!

Lovemyhonda

21 de nov. de 2015

We are repeat customers to this dealership. !Undeniably the best salesman we have ever had the pleasure to work with, Ali Shahid. In the finance dept.,George was efficient and quick and .explained everything. We already knew about the great service from previous experiences. Also we love Hondas. Have owned 4 at a time while kids were in college !

A J Rendl

21 de oct. de 2015

John Eagle Honda has become my favorite dealership since my first Honda Pilot in 2012. I upgraded in 2013 and could not wait to trade in for the new 2016 Honda Pilot. Its a great car and the people you deal with at John Eagle are top notch. After the purchase, their service department becomes your cars best friend, and what friends to have. All are very polite, knowledgeable, helpful, friendly and customer oriented. It is pleasure to do business with a great team.

carbuyer

14 de oct. de 2015

After trying to find an affordable pre-owned vehicle for a couple of weeks, I found the site for John Eagle Honda. Ali Shahid was the person who responded to my inquiry. Unlike many of the other sales people I had contacted, he was quick to respond, and he helped me to purchase a car that I could afford, and made it a pleasant experience.

Adler6

11 de oct. de 2015

I had to bring my CRV back in to have the AC repaired again. During the last visit, the dealership proposed a more inexpensive fix for the AC. Unfortunately, the fix didn't last. Although the repair didn't work long-term, I appreciated the approach to minimizing cost.During this visit, the service consultant, Allyne McBride, kept me informed of the needed repairs and was able to apply the cost of the last visit to this major repair. This saved me close to $600.Great service, great communication. Everything was done on time and at the proposed price. Allyne did a great job making sure everything was to my liking. Top notch Service Consultant.Just another great visit to John Eagle Honda Service Center.

Tomwtexas

11 de oct. de 2015

They didn't match the price they said they would and after negotiations that should not have been necessary, when we got the car home, the trunk tray, which was in the car during our final walk thru the night before, was not there. When we called they said it wasn't included in the final price yet everything else said it was. We may take our car for service there, but will never buy a car there again. We bought our first Honda from a dealer further away. We'll go back there next time.Follow-upThank you Brian for getting involved. You handled the situation to our satisfaction. We appreciated it.

Franky T.

10 de oct. de 2015

I bought my daughter a new Honda in May of 2015 from John Eagle Honda and was lucky enough to get Ali Shahid to help us with the sale. Ive had no issues with the car but have had excellent service in many different areas with Mr Ali. You just cant find good people like this guy anymore, just willing to go above and beyond the normal expectations of a person in the car business these days. He really puts meaning back into the phrase "service after the sale". So if your looking for a new or used Honda don't waist your time looking and hoping you get a better experience, deal or service after the sale anywhere else just go to John Eagle Honda and ask for Ali Shahid and make your buying experience one to brag to all of your friends and family about.Frank,16 year Military Vet

Jeet

25 de sep. de 2015

I just bought my 2016 Honda Pilot from John Eagle Honda and it was the best car buying experince I had so far. My Sales Associate (Zane) was knowledgable, not pushy and he got me exactly what I was looking for. Not like other car dealers who will try to sell whatever is available on their lot irrespetive of color or trim level you want.

Lisa and Bobby

15 de sep. de 2015

I really enjoyed purchasing my new Honda Accord from John Eagle Honda. We have had two great buying experiences and we have always dealt with Aramas. We loved his attitude and disposition and I didn't feel that he was putting us under pressure and he worked with us in the purchasing process. He also had awesome knowledge about the product. It was a very pleasurable buying experience not like I have had with other dealerships in the past. The finance manager was also very pleasant and approachable. He explained everything in great detail. The reason we choose to work with John Eagle Honda and purchasing Honda vehicles, is that they back up their manufacture defects and stand by their product. Other vehicle manufacturers pass the problem on to the consumer. WE LOVE YOU JOHN EAGLE AND WE WILL BE BACK!

gerryesq

12 de sep. de 2015

Two simple reasons: (1) Mike Ma - is probably one of the best service adviser I've ever dealt with. He is very personable and professional. He shows care for his customers. He's very honest in really tries to do his best every time. He's one of the main reasons why I keep going back to John Eagle. There are others like him but I just don't remember their names. (2) I've had all my 3 vehicles serviced there and they do a very good job in maintenance and repairs at a very "reasonable and fair" cost. The waiting area is very clean and relaxing, not to mention the coffee and cookies available for customers. Kudos to John Eagle.

John Nguyen

9 de sep. de 2015

This is my first purchase (new Honda Accord) from John Eagle Honda on Sept 5th, 2015, and I had a great experience with Sekou. I just wanted to say thanks to your sales professional Sekou Sininta for being a very friendly sales professional . Thanks to him for making the entire . He was very much willing to work with me in order to meet my needs. I strongly recommend to work with Sekou.

RTrot

9 de sep. de 2015

I had a good experience with Syed Ali Shahid as my salesman. He was helpful and enthusiastic. It was a easy experience. The process was a bit lengthy but there was great customer service and the best of the four dealerships I had visited that day.

Kiramw

8 de sep. de 2015

I've been going to this dealership since 2001, but Mike Ma in the service department is what keeps me coming back. He is honest & does all he can to ensure the customer has a great experience. Keep up the fantastic job Mike! Kira

Honda2010Lopez

4 de sep. de 2015

Great Experience with Service Advisor Allyne McBride always gets my car in and out. I would recommend this Dealership and Service Department to all. These guys know how to treat a customer.

hank

3 de sep. de 2015

This is my first purchase (new Odyssey) from John Eagle Honda, and I had a great experience with James.He was very much willing to work with me in order to meet my family's needs.I strongly recommend to work with James if you're interested in getting a Honda car from John Eagle.

Toni

1 de sep. de 2015

Within a short period of time, we have a deal at this dealer; handled professionally by Brandon Callais. Although thru the phone with one of the person had a wrong quote for CRZ instead of CRV. But he managed to change it with no time at all.

Faisals

31 de ago. de 2015

This is my second purchase from John Eagle Honda and Ali. I just wanted to say thanks to your sales professional Syed Ali Shahid for being a very friendly sales professional I ever met with in my life. Thanks to him for making the entire transaction very smooth and entertaining to me. I didn't feel any unreasonable pressure to make the purchase. I cannot be convinced very easily, especially when it comes to make a big purchase. I will commend him that he made a very convincing effort and eventually let me make my decision by answering tons of questions ending me with no choice but taking the car from you lot. I must say, he is very knowledgable and professional and knows how to handle a sale from start till the end.He is certainly an asset to John Eagle Honda organization and I hope to see him again in the future!

Fs

31 de ago. de 2015

This is my second purchase from Ali. I just wanted to say thanks to your sales professional Syed Ali Shahid for being a very friendly sales professional I ever met with in my life. Thanks to him for making the entire transaction very smooth and entertaining to me. I didn't feel any unreasonable pressure to make the purchase. I cannot be convinced very easily, especially when it comes to make a big purchase. I will commend him that he made a very convincing effort and eventually let me make my decision by answering tons of questions ending me with no choice but taking the car from you lot. I must say, he is very knowledgable and professional and knows how to handle a sale from start till the end. He is certainly an asset to John Eagle Honda and I hope to see him again in the future!

Dusyoung1990

30 de ago. de 2015

Bought my 1st honda & staff was more than helpful. Sekou Was there every step of the way making sure I recieved the best deal on my accord as possible. Highly recommend this dealership. If your looking to get a new honda head over there & ask for Sekou & he'll get you set up no problem!

Patricia

28 de ago. de 2015

We had a wonderful experience buying a new car at John Eagle Honda. Everyone was truly professional, esp. James Pang in sales. We drove away a very happy customer and will certainly be back to purchase our next car.

morgan.mccall

27 de ago. de 2015

I dealt with such a pleasant gentlemen when buying my Honda last July. The customer service was impeccable and he really did care about the things I needed and wanted in a vehicle. He even took the time beforehand to send me different vehicles that he thought would best fit my taste. Not only do I love my car, but I absolutely love the dealership. When I have come in to service my car, he has made it a point to contact me afterwards and ask me how the service was while I was at the dealership. Clayton Hurst is a very good salesmen and does care about more than just making a sale. He cares about his customers and makes sure that you walk away more than excited with your purchase.

mfulton

26 de ago. de 2015

I recently went into John Eagle Honda looking for a new car to replace my old car that was totaled in a car accident. I had no idea what make, model or car features I was looking for when I entered the dealership, as I did not anticipate looking for a new car. James made the process extremely easy; he walked me through all of my options, making sure to explain the features of each make and model. Also, his customer service did not end after I had purchased the car. He followed up with me after my purchase to ensure I was enjoying my car and to see if I had any further questions. I really enjoyed my experience at John Eagle and especially with James.

nique35

25 de ago. de 2015

I randomly stopped by to look at the HRV's and I met Aramis Meijia. Aramis was great, the lot was closing and he was very patient and willing to work with me at 8:30. Aramis gave me a follow up call to see if I was still interested, and although I was undecisive and not sure of my situation, he got busy working on a plan. I visited the dealer on 8/22/15 and worked with Aramis, he was diligent, respectful, helpful and a hard worker. I completed my deal with Alex Aquino whom was very professional and never stopped until I was satisfied. I would definitely recommend this dealer.

Padda2233

25 de ago. de 2015

I'm Jagjit Singh Reason For VisitSales (New)"Great Service from beginning to end"Ali were amazing service Salesman. No one has energy like Ali! I know I drove him crazy with questions but he answered them all. By the time I decided to purchase my car I did not feel pressured it was my decision, felt in control and I am happy with my car!. Plus you can't beat the perks. Will be back for future purchases and recommending others.MoreEmployees dealt withAli Shahid,

HondaFan

25 de ago. de 2015

I recently purchased a Honda CRV from John Eagle. After shopping around at different places, We found John Eagle to offer the best deal and the best service. Ali Shahid from Sales was very helpful and nice, be that in explaining the car, walking us around the facility or be that in updating us continuously about the delivery etc. Thumbs Up for John Eagle and for Ali Shahid.

Donna D

23 de ago. de 2015

Mike Ma is very knowledgeable about the services he provides with a personal touch. He makes absolutely sure your car is fixed correctly the first time so there are not repeated trips. Quality work, professionalism with top notch service. Mike also communicates with you about the service and what needs to be done honestly. Will always bring my car back to Mike for service

Christi5

21 de ago. de 2015

As I needed assistance and repair with my car I called in advanced to notify them as supposed to just show up. I was told by thr customer service rep to ask for Sean, he would be more than happy to assist me and help with my car and point me in the right direction. Perfect! I get thete ask for Sean, I did not even know he was the manager. He immediately ask what I need and why did I even ask for him. Instead of worrying about the customer he's trying to figure out why I pulled him out of a meeting and why I even asked for him. He is RUDE, PLEASE DO NOT WA ST YOUR TIME, like I did. However on the other hand, Mike Mueller is THE BEST! That's who saved them from a -1 star. He was very helpful polite and went above and beyond to help me resolve my issue. John Eagle on 290 has been helpful to me before and much nicer. As the manager, please have some courtesy and brush up on your customer service skills.

cmalone05

21 de ago. de 2015

Ali and Clayton were amazing service Salesman. No one has energy like Ali! Nick I know I drove him crazy with questions but he answered them all. By the time I decided to purchase my car I did not feel pressured it was my decision, felt in control and I am happy with my car!. Plus you can't beat the perks. Will be back for future purchases and recommending others.

Parker2016

19 de ago. de 2015

This is my 7th vehicle that I purchased and by far the best experience I've had at a dealership. It took me 3 days to find the 2013 Honda Accord that I ended up buying and I have not one complaint. Zane and Jamal made sure that I would leave with a car I loved and have no regrets later on. Steve, in Finance, was awesome. He went above and beyond for me! John Eagle Honda has a loyal customer for life!

Ash713

19 de ago. de 2015

I purchased my 4th Honda today! M. Javid made the experience great. He got me the best deal on a new civic and the most for my trade in!Ashley P

Jon S.

16 de ago. de 2015

Ali worked hard to earn our business over several days of shopping for a vehicle for our daughter. He communicated with us regularly without being pushy and treated us as a valued customer. He worked with us to get the right car at the right price. His service did not stop once we agreed on the sale price. He hooked us up with Chad in finance who also worked very hard to get the financing rate we requested and offered an extended warranty that fit our needs. We would certainly recommend Ali as a good guy when looking for a new or used car. Ali's email is Gholenderatjohneaglehonda.com

Jon S.

15 de ago. de 2015

Ali Shahid worked hard to earn our business over several days of shopping for a vehicle for our daughter. He communicated with us regularly without being pushy and treated us as a valued customer. He worked with us to get the right car at the right price. His service did not stop once we agreed on the sale price. He hooked us up with Chad in finance who also worked very hard to get the financing rate we requested and offered an extended warranty that fit our needs. We would certainly recommend Ali as a good guy when looking for a new or used car.Jon S.

Viola & Tav

13 de ago. de 2015

Our salesman, Ali, was the best! He made our car buying experience very easy and we would strongly recommend him to anyone who is looking to buy a new Honda! A great experience!

snayab

9 de ago. de 2015

Ali the salesperson was our guy over there. We detailed and most importantly very helpful in regards to help his customer questions/concerns and helping to find the best deal...

Rauster2015

7 de ago. de 2015

We thoroughly enjoyed working with this dealership! They were knowledgeable and willing to work with our needs and budget! They did their job by informing us of all the different outlets that they could provide us without being over the top or pushy! We were able to make a decision and not feel pressured into a buy! Zane, our salesman was so great and made us feel comfortable! He worked with us the best he could to get us what we wanted. Bobby was polite and informative on the phone. He made sure to greet us before and after the sale! Steve in finances created a laid back environment! He allowed us to make our own decisions while telling us our different options! He worked hard to get us a price and apr that we could live with so that we could drive way from the dealership with our vehicle the same night. We greatly appreciate everyone's help throughout the process of making the sale. I highly recommend this location b/c of their staff! Thank you to all of you that took part and getting us what we wanted for a great price! My husband is on cloud 9!

AngB

4 de ago. de 2015

Just purchased a 2012 Chevy Sonic at John Eagle and let me say that I am very happy with my experience there. I did not have a trade in and did not have a lot of money to put down (almost none actually) and had not had a car since 2010. Zane and Chad were awesome! Bobby as well. They worked really hard to get me in that car and they did it all in a few hours. My daughter and I took a cab there Thursday afternoon at 5pm and at around 7pm we were almost done. We were just waiting on a finance deal I could be happy with. I mentioned to Chad if they could let me know soon because I did not want to take a cab home too late. Chad called Zane back into his office and since Zane had not been working with anyone he brought both of us back home. They called about an hour later to tell me I was approved with the terms I needed and picked me up the next day to complete the process. These guys were honest with me through it all ( I actually researched what they were telling me in regards to why they could not get me in the Dodge I wanted that had more than 100, 000 miles on it) and with me getting help resolving some financial issue, they got me the best deal possible and I am very grateful they did not take advantage of my situation and being a female (it is always a little uncertain I will be treated with respect) that is a huge comfort these guys had my best interest at heart. They have certainly have a lifetime customer in me and anyone I can recommend to them, I will! And y'all ask for Zane!

Sfrost2179

2 de ago. de 2015

Found a vehicle on their website, went to the dealership and it was ACTUALLY on the lot - we'd had a couple of bad experiences with other dealerships not having the inventory that appeared on their website - or even anything CLOSE TO IT. Our salesman was Ali and he made this the best buying experience I've had in the 34 years I've been buying cars! He explained the features of the car, had a great sense of humor and wasn't the aggressive, high-pressure types I've had in the past. He was the perfect salesperson - a blend of "let's get this done for you" and "I understand you want to get a good deal". Worked great for me. We bought the car that evening.

Eagle Taxi

1 de ago. de 2015

Found vehicle online with good pictures showing condition etc. Spoke with Bobby Damelio Pre-Owned Manager on phone and arranged purchase before making the 1 hour trip. Upon arrival at dealership was greated by Zane Pruett who also worked with arranging purchase. Vehicle was exactly as expected from internet pictures etc. Found price to be very good, vehicle was prepped while paperwork was being done. Very pleased with transaction.

JULIA29

28 de jul. de 2015

After carefull review and concideration I have to admit the people at Johm Eagle Honda have been more then attentive to my buying expierence. Its not a new car but I like as well and the payment is right.The finanace dept did an awesome job in working with me, THANKS ADAM for all your help. Thanks to Ali too. Keep up the good work guys, and May God Bless you ALL.

madison90

27 de jul. de 2015

This was my first time buying a car. I was originally set on a Toyota RAV4 but after spending hours at 4 Toyota dealerships only to leave feeling frustrated and uncomfortable, I decided to explore other options. I researched the Honda HRV online and fell in love. I visited John Eagle on a Saturday and was greeted by the Sales Manager Dean who introduced me to a sales rep named Ralph. I explained that I was interested in the HRV and he never tried to steer me in another direction. Ralph gave me a very detailed "tour" of the HRV, something I didn't have at Toyota. When it came time to talk numbers, he gave me a very fair, honest price and answered all of my "first time buyer" questions. Another thing I really liked was the Eagle Edge package that comes with all purchases-- they really care to help you after you drive off the lot. After visiting all of the Toyota dealers, I hated everything about the car buying process but Ralph turned that around for me. I've been loyal to Toyota for almost 10 years but I'm proud to be a part of the Honda family now.

kass

24 de jul. de 2015

John Eagle dealership will go out of their way to help you with the process of buying or leasing a vehicle. This was my third time to visit them for a vehicle and again smooth process!

Rose pink

15 de jul. de 2015

I won't recommend this place to anyone. Be aware from this place I had to wait for 2 and half hours with my baby to get replace my car airbags they told me it will take only 1 and half hours. Then I saw my car is ready and no body giving attention my baby is crying because it was already 2 n half hours he was sleepy so I asked them that my car is standing out side if it's not ready just give me the key then he went and checked that car was ready an hour go so I just waisted hour and half there!!!!! Wow

Marguerite0114

14 de jul. de 2015

This was my first time buying a car. Immediately Ali was there to help. He was very helpful in answering all of my questions, from all of the features of the car I wanted, to showing me around the dealership itself. In fact, all of the people on the floor and in the financial offices were extremely kind and accommodating, making my car buying experience smooth! Even though I came in pretty late that night, I was able to drive home in my new car that same day! I also appreciate that the dealership will service my car. I don't have any sort of rapport with any of my local shops, so I see this as a great opportunity to begin a more personal service experience. From day one, John Eagle Honda will take care of my car, from oil changes to flat tires to a/c. It makes it easy for me, who admittedly is a little bit afraid of being jipped on car repairs. I am looking forward to doing business with them in the future! Overall, a great experience.

Marguerite0114

14 de jul. de 2015

This was my first time buying a car. Immediately Ali was there to help. He was very helpful in answering all of my questions, from all of the features of the car I wanted, to showing me around the dealership itself. In fact, all of the people on the floor and in the financial offices were extremely kind and accommodating, making my car buying experience smooth! Even though I came in pretty late that night, I was able to drive home in my new car that same day! I also appreciate that the dealership will service my car. I don't have any sort of rapport with any of my local shops, so I see this as a great opportunity to begin a more personal service experience. From day one, John Eagle Honda will take care of my car, from oil changes to flat tires to a/c. It makes it easy for me, who admittedly is a little bit afraid of being jipped on car repairs. I am looking forward to doing business with them in the future! Overall, a great experience.

ARiggle1

8 de jul. de 2015

I visited John Eagle about a little over a week ago and sat down with Zane to consider my options with purchasing my first car. Zane made me feel really comfortable- In other words, I didn't feel like a girl walking into a car repair shop where all of the men will think they can get you for all of the money you are worth. It was an extremely pleasant experience. Last night I stopped by since I was ready to buy and unfortunately Zane was helping another customer, but Ali Shahid was able to assist me in my car buying experience. Ali really helped ease my worries regarding financing and secured my car purchase decision with his ability to lighten the mood, crack a couple of jokes, and thoroughly take care of his customer. As a car buyer, I assumed I was getting myself into a world full of trouble walking into a dealership to JUST ASK QUESTIONS. Fortunately, I was wrong. My first car buying experience was an absolute breeze! There is no doubt that I will be driving with miles of smiles for many years to come! THANK YOU JOHN EAGLE HONDA!

Crosstour Girl

1 de jul. de 2015

I was at John Eagle getting my oil changed on my 2012 Crosstour and discovered they had a program where you could trade in your old model for a new model and they try to keep your payment the same. After thinking about for a few months, I went in and was helped by Zane Pruett. Zane was so helpful in explaining all the bells and whistles on the car and just completely made the whole experience a pleasure. He treated me like a queen and made sure I had everything I needed while he did all the work. I am sooooo happy with my 2015 Crosstour and that Zane made the whole experience painless. I would definitely recommend asking for Zane when you go to John Eagle Honda. Honda makes a great product and on my last Crosstour I only had oil changes and minor maintenance work. I think I will stick with Honda from now on and definitely work with John Eagle!

Crosstour Girl

1 de jul. de 2015

I took my 2012 Crosstour in for an oil change and discovered that John Eagle was offering a program where you could trade in your vehicle for a new vehicle and they would try to keep your payments the same. So I made an appointment with ZANE PRUETT to look at 2015 Crosstours and have my vehicle inspected for trade in value. ZANE was a delight to deal with and I didn't feel like I was dealing with a sales person, but a friend. He went was very patient with all my questions and knowledgeable on the vehicle. He even helped me setup all my personal settings. Daniel, in the finance dept., made the nasty finance paperwork process as easy as possible. He was also very friendly and helpful. I have used their service dept. for oil changes and minor maintenance and have always been very satisfied. All in all, I would definitely recommend John Eagle for your Honda purchase and also recommend that you ask for ZANE PRUETT for a no pressure but pleasant experience. I absolutely love my 2015 Crosstour!

Sasi

30 de jun. de 2015

Had a wonderful experience working with Ali ShahidGot a great deal and nice treatment. Purchased Honda CRVWill refer to other friends.The negotiations were fair.

jewels

27 de jun. de 2015

Beginning with a great salesperson all the way through the finance department, the was easily the best car buying experience I have ever had! I looked a several vehicles and was treated with great patience with each one. The negotiations were respectful and fair. And I am IN LOVE with my new Civic EX-L!

whitney vaughn

19 de jun. de 2015

Had a wonderful experience working with Ali! I got a great deal and was treated like I was part of the family! Will definitely refer friends!

Whitney V

18 de jun. de 2015

Had a wonderful experience working with Ali! I didn't feel pressured at all but more like apart of the family. The deal was great and I love my new car! I will definitely refer everyone I know!

Becky G

31 de may. de 2015

We just purchased our second vehicle from this dealership and it was a great experience. Our sales rep was Ali and he did a wonderful job of matching us with the right car at the right price! John Eagle is known for their excellent customer service and it shows in every department. We will be back!

DDarko

29 de may. de 2015

We have been customers of John Eagle Honda for 12 years now. We keep coming back because they always take care of us. Our salesman was Zane Pruett. He sold me a beautiful certified pre-owned Honda Civic. I could not be happier with my car. Another person that made sure I was taken care of was the Service Director, Shawn Smith. It was a great experience, and we will refer others, because of those two people.

rob hadley

23 de may. de 2015

i went to 5 dealers before john eagle they all wanted to play the car game all of them lost the sale i went to john eagle told mr. joshua sharp what i wanted and not to play games and he didnt and the y earned my business in and out in 2 hours no complaints

Carol R

11 de may. de 2015

My 13 year old Honda CRV literally died one morning as I drove to work. The cost to fix it was over 3600 dollars. So, I was not really left with any other choice other than having to buy a new car over night. I have delt with John Eagle Honda since I bought my very first car in 1988. The salesman I worked with recently was Ralph Meatto. He was very nice, and great to work with! He was so patient with all of my questions. I also met with Elhadji Toure in the finance office. He too was patient with all of my questions, and was extremely professional. He made the finance process easy to understand and let me take my time to make my decisions. Lastly, I want to praise Richard Rainoshek in the service department. Richard has been my service advisor for over 15 years. He is one of the nicest, most caring gentleman I have had the pleasure of working with in a professional setting. HE IS the reason I keep coming back to John Eagle to purchase my vehicles. He defines fantastic cusotmer service!!

Nana

11 de may. de 2015

We have bought a total of 4 Honda Civics. Our last 2 Honda Civics we purchased from John Eagle. We did not even think of going anywhere else. We went on a Friday evening and again on Saturday. I test drove about 10 cars (some twice) and the sells person was patient, very willing to answer any questions and was not pushing. He gave us the time we needed to decide. The Finance team was fast and enjoyable, which made the process bearable. I will be referring Sekou Sininta, Sales Consultant and Elhadji Toure, Finance Manager out to my friends and family. Thank you guys.

Flopez

6 de may. de 2015

I just upgraded my CRV and I absolutely love it, not only because it's a great vehicle but because Ali, Elhadji, and Bryant took care of me. And because of their great customer service I have my grandmother, two sisters, and friends that all have bought from this dealership. So I am very proud to be a Honda family. I would rate them with excellent service all around!

UGOENYI

5 de may. de 2015

Ali was very pleasant and very informative. He made my experience at John Eagle Honda very pleasant.The financing department was also very helpful and easy to deal with. All my concerns were addressed.

Financeguy1

4 de may. de 2015

I have never worked with a dealership that is this poorly run. Our Sales Girl was very good, and she was honest.. We felt we got a great deal on our new purchase, and a fair price for our trade... and that is where the good things I can say stop. Being that I am the Regional Manager for a large finance guy, you would assume they would put me with a finance guy that was capable of doing his job... you would assume wrong. The training levels are so sub par here, he couldnt stop shaking.. as he knew, that he was clueless. We were given a rate and it was taken away . We told them we wanted no warranties.. they kept charging us. Finally the manager came in and was rude to the point that we almost left. After man problems with our trade not being paid off, and numerous errors. We called any manager we could to complain about our experience. We have yet to this day receive a call back from anyone but the accountant to apologize. I feel bad for her, as that is once again poor management to send an accountant to do a managers job. Unless you are a cash buyer ... I would run for my life from this Dealership!

Tammy

30 de abr. de 2015

If you are looking for a Honda, visit John Eagle Honda... When you go ask for Ali Shahid! He has the best work ethic and great people skills. He takes his time with you and listens to your needs. I wouldnt go to anyone else!

Marle

30 de abr. de 2015

Thank you Viet!Great job in assisting us buying the first Honda! The experience was painless and your attention to all details is appreciated!Thank you Steve!We are very thankful to you and the team for staying late to work on the paperwork and explaining everything to usGreat Teamwork!

Stephanie Phillips

20 de abr. de 2015

I had horrible experience with other dealers john eagle honda was great. They worked with me for a week getting us the best deal possible without even going to the dealership. I had a great salesman Ali Shahid whom worked for us at great links considering our credit is horrible but between him and sales manager Ammar Sheikh we left with our honda odyssey 2015 dream vehicle thanks for your hard work and dedication to customer service.

stephlynn20

19 de abr. de 2015

I had horrible experience with other dealers john eagle honda was great. They worked with me for a week getting us the best deal possible without even going to the dealership. I had a great salesman Ali Shahid whom worked for us at great links considering our credit is horrible but between him and sales manager Ammar Sheikh we left with our honda odyssey 2015 dream vehicle thanks for your hard work and dedication to customer service.

khdm

18 de abr. de 2015

I bought a used car from Ali Shahid. Excellent, knowledgable, and courteous salesperson. When he followed up on my experience and I let him know about a small ding in the windshield he invited me back to see what the dealership could do. Manager Bryant Sharp came out to greet me and arranged for a new windshield. They sent a company to fix it at my house within 24 hours. After the deal was done and I drove away, they were under no obligation to help me, so this level of service was truly amazing and much appreciated. I would definitely recommend this dealership and team!

jjlopez0221

17 de abr. de 2015

My sales team took care of my needs and when I told them how much I wanted to pay they got me to that number without a huge hassle.

JP

14 de abr. de 2015

I scheduled a test drive and liked the car I saw. The salesman (Ronnie) SEEMED to be very attentive. After the test drive I wanted to look at a diffrent vehicle. At this time the salesman became visable frustrated and said that he had already done paperwork on the car and would now have to start the process all over again. He reapeated this multiple times, had my car not been in the process of an appraisal I would have left immediately. They do not value your time here and are more worried about starting the next sale than meeting a customers needs.

Byron

14 de abr. de 2015

Very pleasant buying experience. The 2015 Accord I was interested in was explained to me in detail. Joseph and Ali spent the time needed for me to make an informed decision and most importantly, ensure John Eagle was the dealership I wanted to do business with. I never felt rushed and they took the time to answer all questions and deliver the car I was looking for. They listened with their mouths closed!!!

Donna

14 de abr. de 2015

Great customer service. They really took care of me like a family.. Ali Shahid is my assistant sales manager... Last year I hit my car in my garage and it had a scratch . And one of the sales manager offered a help by cleaning or removing the scratch forfree.. And I thought before everything that they do for services you have to pay for it..

Elizabeth A

31 de mar. de 2015

I am a returning custome and bought my second Honda Accord from John Eagle Honda. Both experience we excellent. Ali was amazing. He went beyond his scope of practice to explain every gadget that my Honda came with. He listened to what we wanted and at the end everyone was happy. Chad our finance guy was so professional and also took the time to listen to what numbers we were looking for. We felt comfortable even when our lil 18 month was not behaving the best. Thank you guys for bearing with us.

Roxanne J

25 de mar. de 2015

My Husband and I just bought a car from John Eagle Honda and we are beyond pleased with the car and with the staff involved. The Sales person, Ali, was extremely friendly and very knowledgeable. He made sure we didn't feel pressured. Steve, in finance, was just as wonderful. Both men were great in making us feel at home. I also like that Ali still keeps in contact with previous costumers that he's had. We didn't know at the time, but my mother in law bought a car from them and he was her Sales person also. She said that he treated her just as good as he treated us. She also said that he still keeps in contact with her from time to time. I like that because if you need any additional assistance, you can talk to Ali directly and you don't feel as though the dealership is giviing you the run around. I would definately recommend this dealership along with these two men. Ali, The Sales person, and Steve, The Finance person, you guys rock! Thank You!- Roxanne Jacobs, Houston Tx

MarthaZ

10 de mar. de 2015

So nice to be able to purchase a vehicle without all the hassle! Employees were so nice and helpful through it all! We even had a young and very bored child! Great play area, too. Will definitely be back...

marthaz

10 de mar. de 2015

Just a wonderful experience overall! We even had an active child with us all day. So thankful for the help of Ammar, Rashad, and finance! :-) We'll be back...

Misfit15

21 de feb. de 2015

I went to these guys being I had purchased my first Honda there several years ago and figured, I'd be a loyal customer and give them my business again, HUGE DISAPPOINTMENT! They ARE a preferred dealer of my credit union and they lied and said they weren't when they found out I was already pre-approved for a loan through my credit union and was just there to make the purchase. The finance manager was upset with me because I refused to allow them to talk me out of the loyalty to my credit Union who had already preamp proved me, to one of their loan banks. I left and took my business elsewhere! Russell & Smith Honda not only beat John Eagle's prices, they more than matched all that I wanted on my vehicle without the added hassles or process!!

michellefosterdumasatgmail.com

14 de feb. de 2015

This is the best dealership I've been to in Houston Texas, and I have been to several. I went to look at a Hyundai Sonata nice car low miles price was negotiable. Leonta Matthew is superior, I mean he went above and beyond to make sure I was comfortable spending so much money. Every time I went to the dealership it was the best experience. If you want a place that will make sure you are satisfied with your purchase John Eagle is the one. Thanks so much Leonta Matthews I love my car and love the professional experience. Thanks a superior customer

L. Jones

11 de feb. de 2015

Lavell Owens was my car salesman and he was awesome!!!

cedric l.

11 de feb. de 2015

After a long time to search a good dealership, I found this place at only 5 min from my house. We are french and feel comfortable to speak with them. I bought my first car in usa with a loan and they made an amazing job! Sergio Vargas our dealer is very helpful, nice and don't sale a car because he have to, but he sale the car as we need and try to find the best for our budget. The financial manager take care of us and take the time to explain everything clearly. It's a very good place to buy your car! Don't hesitate if you like to have a good quality services come in!

KLBrewer

30 de ene. de 2015

I have purchase many cars in the past and I have never taken the time to write a review; but I had such a great experience purchasing a vehicle yesterday from John Eagle Honda I just had to say thanks. Special thanks to the salesman Lavell Owens who was very patient and took the time to answer my many numerous questions and Chad Bodwin in finance who got me a great deal and low payments on my car with my less than prefect credit. If you are looking for a great red carpet/five star experience when you are about to purchase a car go to John Eagle Honda and ask for Lavell Owens.

Csharp

30 de ene. de 2015

Lavell did an excellent job in finding the right vehicle for us and made the price worth our while. He took great care in making sure the vehicle looked its best before driving off the lot

jdjohnsonbrewer

2 de ene. de 2015

John Eagle Honda made my first car buying experience a great one! I had found the car I wanted online, a Kia Sorento, and drove 35 miles to the dealership to look at it. We were approached by salesman, Zane. Zane goes out of his way to make you comfortable and to not be pushy. He did a great job letting us really experience the car during the test drive. He was a pleasure to do business with. We then worked with Chad in the financing department. He was friendly and funny and contributed to making us feel comfortable during the process. He went above and beyond to get us the deal we wanted. I highly recommend John Eagle Honda and Zane as your salesman and Chad for your financing.

ILuvHonda

2 de ene. de 2015

My husband and I have purchased several Accords from John Eagle Honda over the years. Recently my bumper was damaged, I went to three different collision shops and they all wanted $800.00 to repair my bumper. Bryant Sharp, Sales Manger, got it fixed for me at 1/3 the cost!!! His unprecedented customer service is the reason we prefer John Eagle Honda. You owe it to yourself to drive to 290 at West Road to take a look around. They have the car for you, the deal for you and financing that will bring into reality the car you really want this year in 2015. They have loaner cars, smart helpful friendly employees who treat you with respect and kindness. You are truly "in the zone" when you go to John Eagle Honda. Do yourself a favor and show up today!

cf

28 de dic. de 2014

My car buying experience with John Eagle Honda was amazing. From the minute I walked in to the dealership I was treated like I mattered. I knew that I had found the place I wanted to buy my car from. Before heading to the dealership, I used the online trade-in calculator to find out roughly what my car value was going to be and they honored it! They also had the car in stock that was advertised on their website as well the same model in other colors and they were ready when I arrived at the dealership for my appointment. My salesman, Clayton, was very patient and did not pressure me at all. I also met the General Sales Manager who welcomed me, and in between negotiations, the Sales Manager saw me sitting alone and introduced himself. I could tell he cared about the customers. Working with Elhadji Toure, in Finance, sealed the deal. He was professional and a genuinely great guy. I left the dealership so happy with my new car. I would recommend John Eagle Honda to anyone who is planning on buying a car

cf

27 de dic. de 2014

My car buying experience with John Eagle Honda was amazing. From the minute I walked in to the dealership I was treated like I mattered. I knew that I had found the place I wanted to buy my car from. Before heading to the dealership, I used the online trade-in calculator to find out roughly what my car value was going to be and they honored it! They also had the car in stock that was advertised on their website as well the same model in other colors and they were ready when I arrived at the dealership for my appointment. My salesman, Clayton, was very patient and did not pressure me at all. I also met the General Sales Manager who welcomed me, and in between negotiations, the Sales Manager saw me sitting alone and introduced himself. I could tell he cared about the customers. Working with Elhadji Toure, in Finance, sealed the deal! He was professional and a genuinely great guy. I left the dealership so happy with my new car. I would recommend John Eagle Honda to anyone who is planning on buying a car.

Krishri

25 de dic. de 2014

One of my best car buying experience with Aramis Mejia, a sales consultant at John Eagle Honda. Bought a Honda Accord EXL V6 and it was a bit late in the evening when we reached the showroom. By the time we drove out it was well past 10pm, but not one minute I felt rushed out by the sales staff or by the finance dept. The follow up call with Aramis also was outstanding. He walked me through every detail of the car, without assuming anything that i would know. During the price negotiation, he was very polite, unlike some other dealers that I have experienced who get frustrated, if they cannot meet your target price. He worked through the costing in detail and although initially he did not disclose the interest rate, but promised it would be lower than the estimate, and it turned out much lower. All in all it was a good experience, will recommend to others and will go back to them.

krishri

24 de dic. de 2014

One of my best car buying experience with Aramis Mejia, sales consultant at John Eagle Honda. Bought a Honda Accord EXL V6 and it was a bit late in the evening when we reached the showroom. By the time we drove out it was well past 10pm, but not one minute I felt rushed out by the sales staff or by the finance dept. The follow up call with Aramis also was outstanding. He walked me through every detail of the car, without assuming anything that i would know.During the price negotiation, he was very polite, unlike some other dealers that I have experienced who get frustrated, if they cannot meet your target price. He worked through the costing in detail and although initially he did not disclose the interest rate, but promised it would be lower than the estimate, and it turned out much lower.All in all it was a good experience, will recommend to others and will go back to them.

Manas

19 de dic. de 2014

I did some online research and was dealing with few dealers in Houston area. Matt Patterson of John Eagle stood out with his prompt responses and friendly behavior. Once I visited the dealership Matt was very courteous and helpful in explaining me everything and also he gave me great deal. I would also like to mention the Finance Manager - Elhadji Toure. Elhadji was very patient and helpful during the entire documentation process and explained me what is what. Overall it was a great experience at John Eagle and the entire staff is very welcoming that you will feel at home. Also, everyone is willing to get your business and everything is non-rushed. So if you are looking at great customer service, awesome people, good deals - John Eagle is the place. Once again, thanks a lot Matt for making my first Honda buying experience so great.

Manas

18 de dic. de 2014

I did some online research and was dealing with few dealers in Houston area. Matt Patterson of John Eagle stood out with his prompt responses and friendly behavior. Once I visited the dealership Matt was very courteous and helpful in explaining me everything and also he gave me great deal.I would also like to mention the Finance Manager - Elhadji Toure.Elhadji was very patient and helpful during the entire documentation process and explained me what is what.Overall it was a great experience at John Eagle and the entire staff is very welcoming that you will feel at home. Also, everyone is willing to get your business and everything is non-rushed.So if you are looking at great customer service, awesome people, good deals - John Eagle is the place.Once again, thanks a lot Matt for making my first Honda buying experience so great.

itsdaking

17 de dic. de 2014

This is a great place to buy a car! My salesman Ralph was great. This is the second car I've purchased here. I find their prices are lower in comparison to others which is what brought me back again. Thanks Guys!

dcorning

17 de dic. de 2014

We had an absolutely great experience from all aspects of John Eagle Honda. The salesman (Matt Patterson) and online sales process were far better than the other Houston dealers. We started our buying process with their online web chat, then progressed to email, and visited the dealership to sign the paperwork and pickup the car. We had consistent communication and honesty throughout the process without any high pressure sales tactics.Once we finished the sales process we moved over to service and we were met with the same excellent communication and service. You have done a great job building a team focused on customer service. Thank you!

Hasan

15 de dic. de 2014

After talking to Ali Shahid (one of the salesmen in John Eagle Honda) over the phone and setting up an appointment which was very convenient to me, I met this great guy at the dealership and he offered a highly professional and yet friendly service in helping me to find what I needed, after going through a couple of options I settled for a new car and the negotiation took less than 30 min for us to close the deal. I am really grateful to Ali for his hospitality and help. The financial assistant (His name is Jeff if I'm not mistaken) was very professional himself and very informational about the finance of the car so many thanks to him too. I know I could get good deals at other dealership, but I am sure the treatment wouldn't be the same. To wrap up the story I'm gonna put my experience the other day in few words, I got the car I wanted in the color I wanted at the price I wanted.

hasan_zlb

15 de dic. de 2014

After talking to Ali Shahid (one of the salesmen in John Eagle Honda) over the phone and setting up an appointment which was very convenient to me, I met this great guy at the dealership and he offered a highly professional and yet friendly service in helping me to find what I needed, after going through a couple of options I settled for a new car and the negotiation took less than 30 min for us to close the deal. I am really grateful to Ali for his hospitality and help. The financial assistant (His name is Jeff if I'm not mistaken) was very professional himself and very informational about the finance of the car so many thanks to him too. I know I could get good deals at other dealership, but I am sure the treatment wouldn't be the same. To wrap up the story I'm gonna put my experience the other day in few words, I got the car I wanted in the color I wanted at the price I wanted.

Kelly Clemons

14 de dic. de 2014

Ali was my salesman. I will be back to see him. He cared enough to listen to what I needed and got it done. The guys in finance and sales wanted to make me happy.

Tammy LaPlante

13 de dic. de 2014

We just purchased our 3rd vehicle from John Eagle Honda today. Ali Shahid was our salesman and he was superb throughout the whole deal. We took a couple of vehicles out for test rides and left the dealership to look at another vehicle but we came back to John Eagle and made the purchase on the Crosstour; Ali had 'saved' the vehicle for us because he 'knew' we'd be back for it. I don't think you can beat the Customer Service at John Eagle - it's one of the many reasons we came back to buy from them once again, and we were not disappointed in the deal we got. Thank you Ali for making us such a great deal, and for the whole process being so fun and enjoyable. We appreciate you going above and beyond for your customers!Jeff & Tammy LaPlante

blaws65

10 de dic. de 2014

This was the most pleasant experience I have ever had involving a car dealership. We had to jump start our car and assumed the battery was going. I drove to John Eagle service last night just before 6 P.ME.The service advisor, Nicholas Foreman took the car in immediately and tested the battery. It was under warranty and was replaced in less than 30 minutes. They even washed the car. Nicholas was the most respectful, helpful, & friendly service representative that I have ever dealt with. Thank You

ElaineMc

3 de dic. de 2014

My experience at John Eagle Honda was great from the moment I walked through the doors until I drove away in my brand new Honda CR-V. Even the day after, they followed up with me to make sure everything was going smoothly. B.J. Zad, Sales Consultant, was absolutely wonderful. Chad Bodwin in the finance department went above and beyond in helping with the purchase. They were warm and genuinely committed to an amazing car buying experience. There was no pressure or rudeness, they were absolute professionals. This is the 3rd Honda we have bought from John Eagle and will probably not be the last.

Kat327

2 de dic. de 2014

I enjoyed a wonderful experience when I purchased my 2012 Civic and am just as pleased with my recent purchase of my 2015 Accord! The customer service is AMAZING! The staff is very knowledgeable and always willing to assist in any way. Ali Shahid and Ammar Sheikh assisted me with my purchase and worked after hours to make certain that everything was satisfactory. It was a great experience and I will definitely work with them again. Great job! :)

K Nelson (Kat)

2 de dic. de 2014

I enjoyed a wonderful experience when I purchased my 2012 Civic and am just as pleased with my recent purchase of my 2015 Accord! The customer service is AMAZING! The staff is very knowledgeable and always willing to assist in any way. Ali Shahid and Ammar Sheikh assisted me with my purchase and worked after hours to make certain that everything was satisfactory. It was a great experience and I will definitely work with them again. Great job! :)Employees dealt with Ali Shahid and Ammar Sheikh

SAWare

30 de nov. de 2014

I visited several dealerships prior to my visit to John Eagle Honda, they became my choice because of the professionalism, knowledge, and patience I was received each time I visited prior to my decision to purchase my Honda Civic. The entire staff was outstanding from the receptionist to the finance department. I would recommend Assistant Sales Manager, Ali Shahid, and Sales Manager, Ammar Sheikh, to anyone who is in the market to purchase a vehicle; together they made the process painless. Keep up the good work!

WareSA

30 de nov. de 2014

SAWare11/26/14I searched and visited several dealerships prior to choosing this one. They have outstanding customer service--very friendly and knowledgable staff. My assistant sale manager was Ali Shahid and Sales Manager was Ammar Sheikh, what an excellent team! I will recommend my friends and family to purchase vehicles from this dealership. Keep up the good work!

chsrajuiitg

25 de nov. de 2014

Right from Sales to Finance kind of details about different options they provided were very helpful for me to choose Best Car and Better rate of Finance.Kind of support they are providing post delivery of Car is Superb!I really thanks Sale person Ali and Finance person George T.

loriasoltis

19 de nov. de 2014

Best Dealership with the Hardest workers! This was my second time purchasing an accord from John Eagle and it wont be my last! Ali Shahid and Ammar Sheikh were my sales representatives and they were hard working and awesome! Go visit these guys and they will work hard for you too!!! I also get all of the service done with John Eagle and have always been more than pleased!

gbillups

10 de nov. de 2014

This was the second Honda Accord that I purchased from John Eagle Honda. The first Honda was sold to me by Wes who is no longer there. They gave me a mediocre interest rate, but I needed a car and they provided one for me. However, for this second Honda, Ali contacted me and wanted me to come in and trade my Hond. It was less than a year old, but they gave me such a wonderful deal that I HAD to trade my car. I want to personally thank Ali Shahid, Asst. Sales, Manager for his sweet and kind demeanor, for the extra effort and care he provided, and fantastic customer service with a great big SMILE! I also want to thank Elhadji Toure, Finance Representative for the FABULOUS low interest rate!!! With every car that I purchased, the Manager came to talk with me, shake my hand, and make sure I was comfortable and didn't need anything. JOHN EAGLE HONDA IS THE BOMB!!! You guys ROCK!!! I'll be a fan FOREVER and I'm sending new customers your way so take care of them as you did me! May God bless you for blessing me!

JDHouston

6 de oct. de 2014

Sales associate contacted me and offered assistance in a timely manner without being pushy.

Arthur & Barbara LOVE OUR CRV & JOHN EAGLE HONDA

6 de oct. de 2014

My husband and I bought a new Honda CRV EXL on Saturday! We absolutely LOVE the vehicle! It is our first cross over vehicle! Our first point of contact was Sales Consultant Zane Pruett. He was very friendly and professional! We went on a test drive and I knew right away....I was not comfortable in the driver seat and the car was not for me. Then Zane inisted that we pull over and take the time to reset the seat to be sure. (The seat has like 10 different settings) He was right to insist...once I got the seat right...I was hooked! Zane spent so much time with my husband and I as we tried to decide if this was the right step for us - even though he had no reassurance yet that we would be moving forward. Zane introduced us to Sales Manager Allan Worthington. Allan assured us that Honda would work with us every step of the way to make sure we were satisfied with the deal we wanted to execute with my Civic Coupe trade in. Once we sat down with Finance Manager Jeff Schramme and realized that he too had our best interests in mind we knew without a doubt that purchasing the CRV was exactly what we wanted to do! We have the utmost confidence in the amazing Service Team as move forward with the many details of getting our CRV "just right!" Thank you John Eagle Honda for all that you do to make us lifelong customers! Arthur & Barbara Ramirez

McQueens307

6 de sep. de 2014

The final deal we made with salesman, Clayton Hurst was altered when we went to finance. The deal we agreed on for my trade in was significantly less than what we agreed on. I double checked with Clayton of the price and he assured me everything was correct. I purchased my Honda on Saturday August 30th on Wednesday I contacted my bank tp make sure the check was cleared for my trade in, which happened to be $800 less than wr agreed on. I have been trying to contact Clayton since Wednesday and he will not return my phone call, I have also left messages with the finance managers and have yet to recieve a phone call back. I did however speak to LeAnte' today whowas friendly and told me to come Monday to speak with finace office. I do not have any faith in John Eagle Honda and customer satisfaction apparently does not matter once the dotted line is signed. You lost my buisness, along with my family and friends buisness due to Claytons poor buisness ethics!

lana.baasen

3 de sep. de 2014

Wow! What a dealership....I've stuck with John Eagle for the past few years... and never any complaints. Bought my Honda CRV from John Eagle 9/1 and drove it home right away! Excellent service dept. & sales! I vote Allen Worthington #1 salesman of the year!! So nice dealing with such a wonderful group of people, I'll be back for sure in the future.....

ktvalor

1 de sep. de 2014

I'm a first time care buyer, having driven my dad's '03 Honda Accord for 10 years. I went here first, having enjoyed the reliability of the vehicle. I just came back from a deployment to Korea, and had no car. I worked with Abdul-Haq Sheikh, the sales consultant who showed me the new 2014 models I wanted to see. I fell in love with the coupe, and Abdul along with Allan Worthington, Sales Manager, helped me make it mine. Both served their country honorably, and there were no shortage of incredible stories! It was a pleasure working with them, and they did their best to help me in the most accommodating way possible. Unfortunately, I can't remember the gentleman that financed my vehicle. This is unfortunate, as he helped a first time buyer get a great deal. Everyone who works at John Eagle Honda seemed to really care about service members in the military, and that made me feel at home. Thank you to everyone for helping me buy my first car!-Keith Valor

jbsuarez

26 de ago. de 2014

I went to John Eagle Honda on 08-09-14 to have my AC repaired. After the initial inspection, the expansion valve needed to be replaced and I went with the recommended replacement of the evaporator as well, (an up-sell), but with the Texas heat I went for it. Summing up my experience are as follows:ProParts (Expansion Valve & Evaporator) were discounted to competitively match what other dealers were offering. They were charging me list price on these parts and I could have easily ordered them from Majestic Honda at 30% off. They agreed to give me a 25% discount. (Note: Including the shipping and handling charges Majestic Honda would still have been cheaper). ConsInaccurate information on when parts were arriving - This is when I got a call on Tuesday, 08-19-14. Dave Johnson, my service representative, informed me that the car was finally ready however there were minor parts that needed to be installed and that it would be received the next day. Upon arrival on Wednesday, I was told that the parts were not there and I have to come back another time. No consideration was placed on my time and the distance I have to travel for the remaining parts. Inaccurate billing - Aside from the Expansion Valve & Evaporator there were additional parts added to the invoice at 45% OVER list price. In addition, all of which are suspect to being mishandled, leading to it breaking or misplaced.After going back to the dealer yet again on 08-26-14, the mechanic admitted that a few parts were lost and so I was refunded those parts. This was after much argument with my service representative and him accusing me of trying to get stuff for free. Another thing to note was I trusted my service representative, Dave Johnson, knew his math as he calculated the refund. Once I got to the office and began to put the invoice away, I noted his numbers did not add up. I had to call back to have the additional amount credited back.Deep Scratches on the firewall and bent access hole - The expansion valve has a cover which comes in two pieces and is held together by locking push tabs. Instead of pushing the locking tabs to release the cover it is very apparent that it was pried off the firewall using a flat head screwdriver which lead to deep scratches on the firewall, bending the lip of the access hole and breaking the part. Broken turn signal - Leaving the dealership, I directly proceeded to work. Upon arrival I then noticed that the passenger side turn signal was hanging from just its wires. It appears during work was performed it had been accidentally knocked off. In the process, one of the retaining tabs broke. It seem to appear that it was returned to its place with the intent to conceal the damage until I drove out of the lot. Without the retaining tab the light easily worked itself out of its place from wind and road vibration. I ended up ordering this part online. To sum up my experience, I am quite displeased with the service I got especially with my service representative, Dave Johnson. I truly wished that our conversations were recorded as he flat out lied. He aims to please and would say things that are untrue. Second, the notion of taking pride of your work is most certainly absent. The scratches on the engine bay shows the lack of care. Lastly, the burden was place on me to scrutinize the invoice/bill. Aren't we customers owed a fair and accurate billing?

quedavis

25 de ago. de 2014

Today I went to JEH to get an oil change on my 08 Pilot but ended leasing a 14 Accord. Lavell Owens the sales representative went behind and above to make me satisfied with my purchase. I mean I really had him sweating because he was working so hard! I am not an easy going person and will quickly walk out if the number isn't to my liking, but he kept his cool and really got me the number that I wanted. I didn't have the experience that he just wanted to make a sale but that he wanted to make the customer happy. George in finance was great as well! He was real and down to earth and VERY UPFRONT! That is something that I appreciated. Also, George gave me additional discounts and bonuses to make sure I didn't walk away from the deal. Overall I will ALWAYS be a Honda customer as long as the sales representative and finance manger are as GREAT as LAVELL and GEORGE!! THANK YOU!!

Angel

20 de ago. de 2014

On August 16th, I visited John Eagle Honda to purchase a 2014 Honda Accord. First, I met with Bryant Sharp who approached me with a nice smile and warm welcome. Next, I was introduced to Joseph Coleman (salesperson). I told Mr. Coleman all the features I desired on the Honda Accord. He went out to the lot and picked the perfect vehicle for me. While he was searching for my next car, I was able to sit inside the air conditioned building, read texts, relax and drink my coffee. The experience was quick and smooth, unlike other delearships I have dealt with. Mr. Sharp and Mr. Coleman are a great team and I look forward to working with them in the future. Thanks for making the process fun!

anthony n.

17 de jul. de 2014

Good, fast, and cheap. You usually only get two but not at John eagle i was really impressed i got to use a loaner with an EZ tag it felt like my car was never gone. I enjoyed my visit.

Mary V.

8 de jul. de 2014

I had purchased two vehicles for John Eagle Honda when I was started the search for a Honda Odyssey for my in-laws who are in their 70s. I shopped around the internet looking for the best deal and found it at John Eagle. I arranged for a test drive with the internet department. They had the car waiting for me and my father in law to test drive. The salesperson was awesome. She was very patient and considerate. We test drove the vehicle and liked it but my father in law wanted to think about it for a little while. She did not pressure us to make a decision at that time. Later that afternoon he returned with my mother in law to look at the vehicle and decided to purchase at that time. The salesperson made the transaction easy on them and even helped them move items from their trade in to their new to them but slightly used Odyssey. I would recommend John Eagle to anyone looking for both a good deal and an experience dealing with a truly great car dealership. Kudos to them!

pantune

22 de jun. de 2014

Love Love my new 2014 Honda Accord coupe. I ask for MY previous salesmanCK Ede. He is the best! Ammar Sheikh General Manager came over , such an awesome person. Jeff Schramme in finance was excellent. All gentlemen were polite and professional. Thank you JOHN EAGLE.

RichardR61

14 de may. de 2014

After looking at a used car the night before, we were all set to leave for the dealership to complete paperwork to purchase it. Meanwhile the car was going to be cleaned up and made ready with a car wash and a oil change. We had requested if the car could be checked to see if it needed a tune up, because my wife had expressed concerns about the acceleration of the car. The salesman said he would have it checked out. We got a call about an hour later from the salesman. He said that the mechanic had found other numerous issues with the car and, because of those issues, they would not be able to sell the car to us or to anybody. We were extremely disappointed, as was my son. This was going to be his first car and he was extremely happy with the car. The dealership should have done a thorough inspection of the car BEFORE they listed it online. Not happy at all. :(

George

22 de abr. de 2014

This is by far the best Honda dealership in Houston Texas. The mgmt. staff is friendly and they give you the best deal possible. Overall great dealership and this is my 6th car I have purchased from them.

Andre Larry

19 de abr. de 2014

I was blind until I got the cars.com app. I was going to buy used but cars.com let me see the latest model Of the car for cheaper than what I was going to pay for something used. Thank you

lbc7

13 de abr. de 2014

John Eagle Honda Houston is fill with scammers, liars, dishonest people. Daniel from finance told us that in order for us to get a low APR we needed to buy insurances offer by the dealer. Now I know this was not only a lie but also against the law. Go somewhere else, don't waste your time and money with this cheaters.

sharon4742

1 de abr. de 2014

I had a pleasant experience at John Eagle Honda! It was more than" just a car sale". The staff were proffessional, skilled, and well experienced in their area of expertise. Their customer service was excellent, and they made me feel like part of a new family. I felt important as a customer even from the first moment that I arrive on the lot. The dealerships environment was pleasant, clean, and refreshing. It's very evident that the dealarship is dedicated to the needs and desires of their customers. They prove this with all of the incentives that are offered with the purchase of your new car. I was very comfortable with my saleman Cameron Shaffar. He was very proffessional, curteous, fun, and detailed in explaining my Honda Accords features. He took time out to explain everyrthing, and made sure to answer any of my questions. It was a pleasure to have him as my saleman. Bryan Sharp was also very proffessional, and made me feel valued as a customer. He was upfront with me, understanding of my needs and supportive threw the process. He reassured me that the John Eagle Honda family would be there for me even after the sale. Daniel Richardson was also proffessional, he was very understanding of my needs, and answered any questions that I had about the fiancing process. I would recommend John Eagle Honda to anyone, and I would purchase future cars from the company. God has truly blessed me with my new 2014 Honda Accord Sport, and he sent me to the right dealership! I thank him for it! I also thank all of you for such a great experience!

KLHolmes

25 de mar. de 2014

I purchased my new 2014 Honda Accord on March 22, 2014. I went to the this dealership to get a Vin# (better priced) for the bank who was going to finance my buy. I was approached by Evan Alomepe, Salesman just wanting to know if I had been helped. He was so professional, informative, and cordial. He did not pressure me into buying, yet answered all of my questions. At that point I knew I could trust him. At the end of my questioning, he offered me an opportunity to let Honda finance my purchase. I accepted, thus began the friendship. He introduced me and my sister who was with me for support to Allan, Sales Manager. Allan sat and talked with us like we were old friends, then we were introduced to Steve, Finance Manager, who made the majic happen. We laughed the whole time while in his office, processing and signing papers. From the beginning until the end, each gentleman presented themselves very knowledgeable and professional of their duties. Within two hours I was driving home in my NEW 2014 HONDA ACCORD. Would I recommend JOHN EAGLE HONDA; not yes, HELL YES. Keep up the fabulous work guys.

Julia T

12 de mar. de 2014

The Sales department for internet sales was very nice. My whole family was treated with respect. The hard process was finance when they were trying to make me feel like the lost money on the deal.

Debbie

28 de feb. de 2014

Excellent customer service. The staff was kind and patient with me and I asked many questions and looked at serval cars.

dmdaniels

25 de feb. de 2014

I drive 40-minutes to get to John Eagle Honda. It is not convenient, but I continue to make the trek because I honor the cheerful professionalism, and expert counsel and respect that has always been extended to me and to my wife. We have purchased or leased at least 5 vehicles from John Eagle. I always have my Hondas serviced at John Eagle. I appreciate that all estimates are exact; and if there appears, upon closer inspection, any additional need then I am informed and involved in the discussion, then I can decide whether or not to incur any extra expense to fix it. I am treated respectfully and warmly. A recent case in point, a year or so ago I leased a Honda FIT. My sales team (Jean Jean and Alan) made the process a breeze. I really surprised myself in how much I love this car. I'm 6' 5" tall, so I find it a continual source of personal amusement that I fit comfortably in my FIT. I've really LOVED it. A few weeks ago, Jean Jean called me to say he thought it possible for me to trade in my FIT for the newest model and still save me money. I made the appointment, not so much because I thought it was even possible to improve upon my current deal - with a car that I was completely happy with - but I knew John Eagle Honda has always valued my time. So, what the heck. True to his word, Jean Jean put me into a brand new FIT - exactly matching every aspect of my current car - with only one exception: the terms of THIS lease saved me approximately $3,000 over the other lease. Jean Jean is a joy to work with - buoyantly friendly. I also greatly value Bryant Sharp, general sales manager. Bryant had helped my wife and I years before when he was in the finance department. We hold Bryant in highest regard, and we are always welcomed into the dealership like visiting family. Yep, that's why I drive 40-minutes out of my way to remain a loyal John Eagle customer.

Bryanites

29 de ene. de 2014

I purchased a new Honda Civic at John Eagle Honda on Monday 1-27-2014. I looked at their inventory that Saturday and found the car I wanted. My salesman George Mouton was extremely helpful and patient with me and my wife. He seemed very knowledgeable about the vehicles and helped us based on our wants and needs instead of trying to push us into something more expensive. I am more than satisfied with the product and service we received. I will be buying my next vehicle there as my oldest will be driving in 3 years.

Infiniti owner

28 de ene. de 2014

I found a used car on Cars.com which I have been researching for 4 months. I found the one I wanted the right options, color combination, mileage etc. I live in Oklahoma City - John Eagle Honda is of course in Houston. The sale process was done through email and phone calls. I drove down, everything was already done. I test drove the car, signed the papers and was quickly on my way. Everything was actually as they said and the process was quick. I was back in Oklahoma City that night. This is my 14th car buying experience, and by far the best!

Disappointed Honda owner and buyer

24 de ene. de 2014

I have purchased from John Eagle 3 years ago and visited again on January 21 2014 when I received a letter in the mail to buy back my existing Honda. I took the letter in and spoke with salesman and manager and was offered a no obligation buy back quote. Once I indicated that I would not be buying their new Honda they lowered the buyback offer by $5,000. I took the vehicle to carmax and was quoted a price $3000 higher than John Eagle. So basically the letter to buyback your car is a JOKE. The salesman and the manager were misleading and untruthful and when confronted with their antics they both sent me a pre-written from email apologizing for confusion even though their scam tactic was fully intentional. These representatives in my opinion are a disgrace to John Eagle Hondas good name. I will never purchase from John Eagle Honda again and I may never purchase a Honda again. If you are in the market for a vehicle I recommend you find another dealership.

pamanddon

17 de ene. de 2014

Jean Jean is not a high pressure sales person, which I loved about him, very friendlly, outgoing and just plain nice!Elhadji explained all the financial information to me in laymans terms so that I could understand and was very helpful as well as being very professional.

Sthompson1295

4 de ene. de 2014

Just bought a new accord and Walter was amazing. Personable, honest, good conversation through the process! If you're looking for a Honda, give Walter a call!

clintanderson1

6 de dic. de 2013

When we came here to purchase a vehicle, we were in a pretty tight situation but needed something asap. The Sales person, Ali, was extremely friendly, very knowledgeable, and did not give us the run around and haggling you get from most other places. Steve, in finance, was just as wonderful. There were no games. When the first offer we got back did not fit our goal payments, there was no pushing or haggling. They got right back at it, kept researching, and got us within the budget we needed. And all this with far less than perfect credit. They were amazing and I'd recommend them to anyone.

bpopov

3 de dic. de 2013

The first thing the salesman did was to ask for my SSN. It took three hours to test drive a new car, get a price on the new car, and a trade in price. The new car price was inflated with $2000 of options like leather protection for $499. The overall price of the new car was around $1500 above the kbb.com average fair price and the trade in was $2500 below kbb.com. The negotiation ended when the sales manager started to argue that I want retail on my car and wholesale on the new one. My old van was purchased at this dealer and the attitude of the salesman and managers at that time were much more reasonable and I was relatively happy with my purchase, it was much closer to the kbb estimates in terms of trade in and purchase price, and the whole process was a lot faster. Stay away from this place!

RaghuSL

29 de nov. de 2013

I moved to US just 1 month back and was confused about which car to go for. I researched a lot with other dealers and other owners. All ended when I met Ali at John Eagle. He understood my requirement. He not only helped me to choose the right car (Honda Accord), but also made me very comfortable through out the Sales Process. Despite his busy schedule, he allocated his precious time in understanding my concerns and addressing all of them with a smile. He and his team took care of end to end formalities and ensured I'm a happy customer. I would certainly recommend this Dealer.Additional Note:- I was scared to drive my first car in US, but Ali made sure he removed my fear by providing a lot of tips/guidance and finaly, I drove home my car without fear :)

stefjim

26 de nov. de 2013

My wife and I were in the market to purchase a new Honda Pilot. We went to John Eagle Honda and Franck Migan was able to provide us with a very affordable price. He handled us very well and was very kind throughout the entire process. I would definitely go back again!

Adamhorton21

21 de nov. de 2013

Went to John Eagle Honda in NW Houston last night to find a first car for my son. Our salesman, Javaid, was very prepared and showed us exactly what we wanted to see. After we found the car we wanted, our finance manager, Steve Stromatt, worked with us to get a great deal we were extremely happy with. We will definitely be going back to John Eagle for our next car.

EddieG

20 de nov. de 2013

My new 2014 Accord purchase was as easy as 1, 2, 3 since I was already financed thru my Credit Union walking to dealership and speaking to A+ Internet Sales Mngr Larry whose professionalism was impeccable from beginning to end along with Mr. Hightower. They were both attentive and polite to me as a potential customer, until I met Jeff in Finance Dept who not only demanded to apply GAP Insurance but also re-ran my Credit the following morning as I was already pre-financed with my Credit Union with approval on hand the day of. Obviously I had a minor set-back with my Union since Jeff also questioned my Union the lower interest rate provided to me personally; hence I had to add my spouse to my Union loan as collateral since my credit was re-ran thanks to Honda's Finance Dept who would try to either persuade or stiff you only because they didn't get their 'commission', which is the only reason I didn't give this dealership a 5 Star rating. Nonetheless, I'm satisfied with my Accord and Sales Mngr Larry- Kudos to you!

Texasbber

18 de nov. de 2013

My sales person M. Javaid was excellent.....he took the time to explain the car and was basically very helpful without all the sales pressure. The manager Bryant Sharp helped to make the deal happen. Another great experience....this is my 4th purchase with John Eagle.

lindawh

18 de nov. de 2013

Although we had bought two Hondas previously from this dealership, we were going to be careful consumers and check out two other cars (Subaru and Toyota) and their dealerships. While one dealership was very friendly and professional, when it came right down to it, the dealership's location was not convenient. It would have taken us 30 minutes in Houston traffic to get to it. The other dealership basically played games with us--holding us hostage by taking our car keys to do an evaluation of our trade-in. At John Eagle, however, our salesman, Seydou Keita, was friendly, knowledgeable about the car, and worked for us in getting us the best price possible. Management, too, met the price we wanted for our trade-in. The price of the car and the location of the dealership, in addition to the positive and professional attitude of the sales force, make John Eagle Honda a dealership we would definitely recommend to our friends.

LongBeard

14 de nov. de 2013

This was my 1st car buying experience and I was surprised at how smooth it went. I was assisted by both Franck and Evans and they both provided execellent customer service. While there were some questions that they were not able to answer on their own, they did make it a point to find a manager that was able to answer them. I did not feel any pressure and the transaction was very comfortable. I had done my research on the car I wanted to buy and the price we agreed to worked for us both. I would definately recommend and have already told others where I got my car and about John Eagle's large inventory.

J.S

11 de nov. de 2013

I bought a certified Honda civic and that was a really great experience! The sales guy was helpful and patient. The car was in really good condition and I felt in love with it immediately after I sat on it. They also helped me to buy an auto insurance. The whole process took about 3 hours, a little longer than I expect. But I am definitely satisfied with this dealer.

Faisal Shahzad

9 de nov. de 2013

I love John Eagle Honda, love their friendly staff treatment and especially love the way their top sales guys Ali Shahid made my car buying experience an overall pleasure transaction from walk-in till the end. Ali was very helpful throughout the way. He explained car features in detail. Unlike sales people at other places, he did not push me towards car purchase but he let me made my mind with his excellent customer service and left me with every reason to buy the car from him. I did select a Silver Accord and he made paperwork ready but at the time of signatures, I changed my mind at very last moment. He had no gesture of impatience and gladly restarted the entire process for a Gray color Accord. Recently, I had a free oil change from them. Ali, again took care of everything with smile on his face. Service department was friendly as well. Ali is extremely hard working and I am going to buy all my future cars from him and HIGHLY RECOMMEND ALI SHAHID to everyone. Honestly, he is great what he do and knows how to take care of a customer and I am sure he will take care of you as well; above and beyond! I would rate John Eagle Honda and ALI SHAHID.... A+++

Faisals

9 de nov. de 2013

I love John Eagle Honda, love their friendly staff treatment and especially love the way their top sales guys Ali Shahid made my car buying experience an overall pleasure transaction from walk-in till the end.Ali was very helpful throughout the way. He explained car features in detail. Unlike sales people at other places, he did not push me towards car purchase but he let me made my mind with his excellent customer service and left me with every reason to buy the car from him. I did select a Silver Accord and he made paperwork ready but at the time of signatures, I changed my mind at very last moment. He had no gesture of impatience and gladly restarted the entire process for a Gray color Accord.Recently, I had a free oil change from them. Ali, again took care of everything with smile on his face. Service department was friendly as well.Ali is extremely hard working and I am going to buy all my future cars from him and HIGHLY RECOMMEND ALI SHAHID to everyone. Honestly, he is great what he do and knows how to take care of a customer and I am sure he will take care of you as well; above and beyond!I would rate John Eagle Honda and ALI SHAHID.... A+++

RuthGernhart

9 de nov. de 2013

I think that John Eagle Honda is totally awesome. I got a new Pilot in July of 2013. My sales person Ali is the total package. You should notice that I said is...not was. We are still in contact. He texts me every few weeks to make sure that I and my Pilot are doing okay. Ammar Sheik is so nice and is very generous to me. Bryant Sharp is joy. John Eagle has the best people that I have ever bought a car from!

John eagle honda

8 de nov. de 2013

Didn't know what to expect being a first time buyer but the progress was smooth sailing. Even though it took me two weeks to get a vehicle. Partly because of miscommunication on their end but once things got cleared up the progress of finding and purchasing a vehicle went great. My salesmen Ali was very enthusiastic and showed a sense of eagerness to assist which came off as hilarious to me but nonetheless I enjoyed his great customer service. I recommend anyone who is looking for a certified Honda and are in the area check out john eagle honda

NeldaHorton

5 de nov. de 2013

Been a customer at John Eagle Honda since 2007 and have always asked for Jose Satiago when I arrive, He is always available, friendly, will take time to answer any questions I might have and always stresses if I have any problems, PLEASE let him be aware of them. I have been exceptionally pleased with service there. Service is done quickly and efficiently. Purchased a new Honda CRV there in November of last year and have taken it back for service and always asked for Jose. In my opinion, he is the most courteous and polite person I have ever dealt with there and elsewhere in years past.

Kristyk

2 de nov. de 2013

I just bought my second Honda from John eagle Honda my salesmen Alvin Joseph and allen worthington the sales manager were awesome again as usual. They got my interest rate lowered and my payments. put me in a bigger better car. I got new tires, windshield and the service department was great. I would recommend john eagle Honda to anyone looking to buy a new car.

Barbijeanne

1 de nov. de 2013

I was just looking at new cars when I stopped in at John Eagle Honda. Ali Shahid was so friendly and really took his time at explaining and showing me how every thing worked. So, I bought the 2014 Honda Accord.

amerilander

1 de nov. de 2013

Walter Boyd was awesome and took really good care of me while I was there. I would definitely go back the next time I'm in the market for a new car. I love Honda!

Ashley Byers

31 de oct. de 2013

I had my first car since I was 16 and it was a 03 Honda Civic so when I was ready for something new, I wanted to go with another Honda. Mr. Javaid was so helpful to me, he made me feel so comfortable and made this process very easy. I love the car I got and I couldn't have asked for a better sales person! Thank you Javaid & John Eagle Honda. I love my car :)

Cboyd54

31 de oct. de 2013

This was my fourth car purchased at John Eagle Honda. Always knowing the type of car takes part of the burden of buying a new vehicle away. Going to John Eagle has always been a good experience, knowing the level of service to expect is a plus. This time I had the opportunity to meet a young man by the name of Brandon Cillias, very helpful and polite, did not try to push or rush the process and was very polite. We went on a couple of test drives and he pointed out all the features of the car, having owned three before I was familiar with these but it's always good to know the salesperson has done their home work. Always a good experience with the John Eagle crew and Mr Cillias is now part of that positive experience. Thanks again!

Krish

28 de oct. de 2013

Great experience. The staff are welcoming and I recommend to look for John Anthony as your salesman. Had an amazing time for my first car purchase!!!

Krisval

28 de oct. de 2013

Great experience. The staff are welcoming and I recommend to look for John Anthony as your salesman. Had an amazing time for my first car purchase!!!

ktshort

22 de oct. de 2013

I purchase my new Honda here a few weeks ago...the best experience I've ever had buying a new car..my salesman was not pushy at all,and very informed about the car..everyone was very accommodating . my salesman was Brandon ..I highly recommend him to everyone

Derrick

21 de oct. de 2013

I called and spoke with Brandon informing him of my personal needs and wants in a new vehicle and when I arrived he made my car buying experience very easy. I generally hate buying a car due to the long time spent at the dealership. Brandon told me to take my new car to lunch while he got the deal finalized. When I got back to the dealership he had the deal worked out. Occasionally Brandon follow up with me to ensure I am 100% satisfied with my purchase. I will be a returning customer. I even referred my cousin and she purchased a new Honda as well.

Shayan99

20 de oct. de 2013

Best car shopping experience we ever had, best prices in area, very friendly and helpful staff.sales person Max spent hours to help us to get the right car and right price.we are very happy with our new Accord.

Canyousee

18 de oct. de 2013

Mike was a nice surprise. I am new to Houston, expecting to really be taken advantage of, especially at the dealership for my repairs. Mike explained what my vehicle needed, didn't hide anything, offered a fantastic price, got my vehicle fixed right away, and at before the estimated time. He was truly a shinning star and definitely a welcomed surprise considering this was my first visit. He has gained another customer for life. Everyone should stop in and have Mike help you get back on the road. Thanks for all the help and honesty Mike.

Appreciative Customer

17 de oct. de 2013

Mike Muller is the man!!! He was Awesome . Great Customer service, listened, treated us with TONS of respect. Anyone who goes to get their car serviced should go directly to him or ask for him and wait. You wont be disappointed

ArtH

17 de oct. de 2013

Great service from Bobbie. She provided answers to my questions in a timely manner.

Ray

17 de oct. de 2013

I took my 2013 Accord in for some warranty service. Mike Mueller was able to help me out, turned the service around quickly, and even provided me a loaner car while my vehicle was being serviced. I would definitely recommend him and John Eagle Honda.

RafaelM

17 de oct. de 2013

I took my 2013 Accord in for some warranty service. Mike Mueller was able to help me out, turned the service around quickly, and even provided me a loaner car while my vehicle was being serviced. I would definitely recommend him and John Eagle Honda.

MDKrue

19 de ago. de 2013

I would list names, but I talked to so many people and wasn't given names for most of them. First I was greeted by one person. I told him I was interested in looking at the Fit, he pointed out one in the showroom and told me a salesperson would be with me shortly. I was quickly approached by another person who talked with me for a few minutes, but disappeared when I asked how to open the back of the Fit. Then a third person came and explained that the ones in the showroom would not open, but I could look at them on the lot. He pointed me in the general direction of the Fits on the lot and told me to find him if I had any questions. As I was looking, the first person caught up with me. I explained I wanted to test drive and he took me back to the showroom to set it up. They required copies of my insurance and DL which was okay, but I also had to answer a ton of questions about payments and other things. Then he walked in and out of the showroom a few timed before pulling the car up. He seemed nervous and that made me uncomfortable. He had a preplanned out route he wanted me to take and he did not want me to take it on the freeway. As I was driving he was ordering me to turn here, stop there, and slow down. I wasn't speeding, I was very aware that the car is not mine and driving carefully. We went back to the showroom after I demanded to be able to take it on the freeway. I asked him a few questions about things such as the lack of power and why the air would get hot when I accelerated. He told me it was due to the small engine and anything in my range would probably do the same thing. At this point I asked for some number estimates based on the information I had already given them. I went inside and the third person showed up again. He told me he could not give me estimates without running my credit and to let them know if I wanted to buy and they would get me what I needed. I had no interest in buying at that time or really the Fit at all, so I left and went on with my search.

Jenny

30 de jun. de 2013

I have used the service department from 2000 and been very satisfied with their work and staff. I bought a van from them in 2005 and was satisfied. After last weeks experience I will continue to use the service department but will never think of buying a vehicle from them. The money (promise it will not be deposited) only to be held was deposited. "We will meet anyone's offer by 110%" Really!! No not to me. And except for Brandon I was not treated well and as stated I will never buy from them. Pity they are my closest dealer.

biancamw4

2 de abr. de 2013

John Eagle Honda has Great Service Members like Jose Santiago who are assertive in getting the Customer in and addressing the problem with attenion to detail and making it so that the problem is solved that day. I recommend John Eagle to ALL who have Hondas and if not go get a Honda from John Eagle that is....Thanks John Eagle Honda and Jose Santiago. The Watson Family Thanks you!!! This is our second van that we bought from John Eagle Honda, but we have brought 4 Hondas for Service to your business and will continue as long as we you keep up the Great work with your customers.

Disappointed customer

21 de feb. de 2013

They posted a car on cars.com so I sent them a email to see if the car was available and to set up a appointment to test drive it. The salesman responded back the car was still available and that I could test drive it. I drove 30 minutes out of my way to meet the salesman who set up a specific time with me to meet him and was not there. I meet with another guy who said the car had to be inspected by them before I could even test drive it. He asked for my contact information and said he would call me with more once it got inspected. Two days passed and he never called so I called him back and he took my information down once again but never called. I went up there the next day just to find out the car never passed there inspection. All of this could have been avoided if they would have never posted the car. Oh and the first guy is still sending me emails about the car making it seem like its still available. I am very disappointed with the customer service here.

Fiberdata

18 de dic. de 2012

Purchased Nitrogen for my tires, I was told the air would not leak out with temperature changes, but the complete opposite happens. Now I gave to drive their to get my Nitrogen refill which is 25 miles from my house. I requested a refund and they told me no, just fill it with air.

JohnVillagomez

28 de nov. de 2012

Very pleased with the patience they had with me. Was not 100% satisfied with the monthly rate but overall I would encourage enough to give John Eagle Honda a try. They will work with you as much as possible. Great customer service and very friendly.

Leah Linares

10 de nov. de 2012

I purchase my Honda Element from this location in 2005. I was only 20 years old at the time, and visited several other dealerships before I came to Honda, and felt like every other salesperson wouldn't take me seriously because of my age, even before we began talking about money, which was NEVER an issue. I came to John Eagle Honda and was greeted by Tommy Torma, and he immediately treated me with the utmost respect and I had an amazing experience purchasing my car. I was in and out with a brand new Element within hours. I HIGHLY recommend John Eagle, and have had a pleasurable experience every time I've been back for maintenance. I'm ready for my next car, and wouldn't go anywhere else.

romab002

10 de nov. de 2012

I came in to service my truck, and I can truly say that the experience went quite smoothly. The service was quick and well done.

Yen Vo

10 de nov. de 2012

The service has been great. The service rep explained clearly what was needed to be done on the vehicle. I felt like I can trust this dealership. Saturday is normally a very busy day. Any other day, you can get in and out very quickly.

abby2189

1 de nov. de 2012

Getting service done on your car is NEVER fun. I own an 05 Civic Hybrid in which the IMA battery went out on, which costs about $3000 to replace. I don't make much money teaching preschool full time and am only paid monthly rather than weekly or biweekly, and I also am a full time college student. I originally brought my car in for the 100000 mile service, which is when they found that the IMA battery was bad which causes the engine light to stay on so I was not able to pass my inspection which was due. The Service Advisor, Roger Hickey, that worked with me through all of this was awesome. He helped out so much and made this whole ordeal so much easier. When I took the car in for the regular service, I was given a FREE rental, which Mr. Hickey allowed me (with no problem) to keep for a few extra days because my very busy schedule left me with no time to go drop it off and pick up my own car. He also informed me that Honda would cover half of the charges for the IMA battery since it went out a little sooner than it should have, but unfortunatly even though this helped out tremendously, I still would not be able to afford it for another month.Mr. Hickey stayed in touch with me and kept the deal going with Honda until I could afford to get the battery replaced. Finally when that time came, I again was given a free rental with navigation and an ez tag which was nice. Well, turns out that the O2 sensor had also crapped out, which would normally cost another $600! Mr. Hickey informed me of this, and that he couldn't let me pay for that after everything I had already gone through so he got the price of the sensor cut in half as well and removed the labor charges, dropping it to about $170. Everything turned out great! I came back a few days later for the inspection and all is well! And as an added bonus they wash my car EVERY time I bring it in (even when I had just been there 2 days before) AND Mr. Hickey let me know that I can bring my car in ANYTIME it needs a wash for FREE! Like I said, it's never something we look forward to, but they definitely made it the best experience that it could've been.

Racquetball10

1 de nov. de 2012

First of all the quality of service that was giving to my wife and i was amazing, from Elhadji Ttoure in sales to Bryant the Manager and Matt in sales. we left the facility with a Big old smile in our faces knowing that we were treated with Respect and meet all of our spectations. this is our 3rd Vehicle there and ''2 new ones'' in the last 6 months, John Eagle Honda Of Houston can count on us to continue going for all of our Vehicle Needs. I have Reccomend you guys to all my co-workers and Neighbors. thanks for all your hard work and dedication

megan1109

1 de nov. de 2012

I had the pleasure of meeting and working with Elhadji Toure at John Eagle Honda. He was incredibly helpful and knowledgeable about the Certified Pre-owned Honda's. If it was not for Elhadji's positive attitude and excellent customer service skills I may have let a great opportunity pass me by but instead I made a friend! With the help of Jay Castillo, Finance Manager, I was able to walk away with key in hand for my new Certified Pre-owned Honda! I could not have left there more happy. John Eagle Honda is a wonderful place to buy a car and they work to accommodate your needs! Thanks again for all your help Elhadji and I will be back in the future!

rmckiljr

30 de oct. de 2012

I am very happy taking my Pilot to Jose at John Eagle! He goes above and beyond every time I visit whether its routine maintenance or something major. He is very knowledgable and polite. They get the job done in a timely manner and always right the first time at a very reasonable price.

BrianBernardo

26 de oct. de 2012

any time i need to bring our car in i make sure to deal with Mr Ryan Christopher. Had mild problems and misunderstandings before but since my family started dealing with Ryan, he has won us back and won our trust with your dealership and company again. price, for us is NOT the main issue, trust and confidence is. ii would rather pay an average or higher price to know that the work being done is being done right the first time. we hope Ryan stays with your company for as long as we own our car. he's made us into repeat customers...

princessborner

25 de oct. de 2012

I love Jonh Eagle Honda!! I have bought two cars from John Eagle,and I only get my cars serviced there as well. All of the service advisors are all very nice, actually they are all overly nice and very attentive to all the customers needs. The advisors are all very respectful as well. I am a single Mother with two small children and I am very busy through-out my day and I only had to ask for a loaner car once and everysince then I automatically have a car each time when I have a wait longer than usual, and the last time I asked for a loaner was over two years ago. I love this dealership. I am looking to buy another car in the near future and I wouldn't dream of buying it from any other dealership because I have established a good relationship with the entire John Eagle team. I really appreciate all that this team has done for me and my children. My favorite service advisor is Jose, he is the best!!!!!!!

buster_swanton

16 de oct. de 2012

Ryan Christopher has always been there for my wife and me when we need our car serviced or advice on how to handle the maintenance of our cars. We both own Honda's, my wife owns a 2011 Honda Pilot, and I own a 2004 Honda CRV. When we make a decision to buy a new car, we always look to John Eagle first because we receive such excellent and fair priced service from Ryan Christopher and the John Eagle team. We also recommend our friends to John Eagle frequently.Thank you, sincerely,Alan "Buster" Swanton

deverydanielle

16 de oct. de 2012

Since I have started with John Eagle Honda, Houston, the personnel have been wonderful. I was in a very bad car accident before I purchased my Honda Pilot. Jose has kept a close watch for me, to keep my piolt running great. As of now I have close to 134,000 miles on my pilot, I'm working towards 200,000 or more miles; As I am retired and blind in one eye, due to the accident. I count on the people at John Eagle Honda to get me over. Jose, the men working Fast Service and the Cashiers are Great. Thank You Emily L. Devery

robertbrush

12 de oct. de 2012

I just want to take a moment and recognize one of your employees!I would like to recognize Ryan Christopher for providing us excellent service on a recent visit.In this day in time, you do not find too many helpful individuals. We will return again and again in the future thanks to this young man. Thank you Ryan!

rlslat

12 de oct. de 2012

John Eagle Honda has friendly service. The quality of the work is above average. The pricing is comparable with other auto dealers in similar markets.

jtra

12 de oct. de 2012

I hate having work done on my vehicle, it's so hard to find someone you trust. That's what I thought until I met Laura Brown at John Eagle Honda. She made me feel very comfortable about leaving my car for service. After dealing with Laura I will have my car serviced at John Eagle Honda from now on!

ashuoza

12 de oct. de 2012

jose is great service advisor .....john eagle should be luck to have him on the team...good job keep it up.. thanks for servicing my car

Lopanec

12 de oct. de 2012

Ryan was very helpful and informative. The visit was pretty fast and he kept me updated on my car. I felt very comfortable with my experience and will definitely come back for more services because Ryan was so nice to me.

cferguson450

11 de oct. de 2012

Jose goes above and beyond just fixing your car. He cares about you as a person and to build that relationship. There are few businesses now days that care about you as a person and your life. He makes me feel like I am the only one in the showroom when he helps me. He is courteous, professional,personal and always makes sure that I am happy with the repairs on my vehicle. He also lets me know when something else is wrong with my car but never performs unneeded repairs just to make an extra profit.

sdtonyt

10 de oct. de 2012

Everyone was so helpful and pleasant to work with, especially Ryan. He answered all my questions, explained everything so well, and was right on time with all the work. I'm not from the Houston area and just happened to pick Eagle Honda from the phone book. I picked the right one.Thank you so much for the excellent service.

verocas99

10 de oct. de 2012

Ryan Christopher is always so helpful & friendly! He is always willing to explain the services they are going to perform and the outcome. If there are any issues he explains so I understand (I am not knowledge about cars). Over the past three years Ryan and the John Eagle staff have provided and continue to provide great customer service. Its always great to see the same people every time I take my car in for service!

chick1005

10 de oct. de 2012

Mr. Christopher makes taking my car in for any kind of service hassle free. He is very helpful and the customer service is excellent. I would highly recommend John Eagle to my friends and family.

dcaponetto

9 de oct. de 2012

Jose Santiago has been servicing my Honda Accord for the past few years. He is extremely professional and very helpful. Jose goes out of his way to make me feel comfortable whether it is a major or minor repair. He exemplifies true customer service.

mstk529

8 de oct. de 2012

The gentlman was very freindly and personable. He seemed to know exactly what i needed to have done to my vehicle and explained it all well. I would definately return to this dealership for service.

TClark9707

8 de oct. de 2012

I have brought my Honda Pilot in numerous times to have the oil changed or other service to my vehicle. I always request Ryan Christopher because I find him to be very professional, patient and very kind. I find him to be very honest when dealing with customers. I have been a commercial and residential property manager for 26 years and value a good employee. He is a highly competant asset to the service department of this dealership and I will not go anywhere else.

Kenonhonda

7 de oct. de 2012

There is no waiting for someone to come to the car to greet us. Ryan is courteous and is eager to help us. We have total confidence in John Eagle Honda.

o1216076

6 de oct. de 2012

When I took my car into the dealership I was instantly greeted and helped. My experience was a good one and I would go back again.

nickblackmamba.campbell

6 de oct. de 2012

Great service got my car done in the time limit that was given very nice advisor didn't try sell things i didn't need service on ill come back again.

keith.newton.77

5 de oct. de 2012

Great service will recommend again to everyone...ryan was awesome and friendly..thanks again for all your assitance...will be back again for sure...thanks

jessacjones

5 de oct. de 2012

Usually, I dread having to take my car into the dealership, but Ryan made everything so easy. There was no fuss or problem about anything. He has a great, positive attitude and a genuine concern for the happiness of each customer! I'll keep coming back because of him.

Luckydynasty

5 de oct. de 2012

Very well organized and friendly. Felt treated like a friend, unlike my past experiences with the Ron Carter dealership. Training must run deep here and it shows.

jae111874

4 de oct. de 2012

Ryan Christopher went above and beyond to give exceptional customer service and made it easy and convenient for me. I appreciate the how my service was taken care of in a timely matter. I will be back to see Ryan.

dena.rodgersirwin

4 de oct. de 2012

Ryan was amazing!! He offered amazing customer service! All of my future needs will be met through him! A great asset to the company! He provided prompt service and kept me informed on progress!!

megan_stephens1975

4 de oct. de 2012

I had brought my car in for service and oil change. It was a great experience and I will definately recommend you to my friends and family.Thank you!Megan Stephens

dorankrd

4 de oct. de 2012

I always get great customer service with Ryan. And he takes the time to explain any issues clearly so I always feel I have a good understanding of what needs to be done.

jiggyjeffreyg

4 de oct. de 2012

Ryan was very helpful and informative with the service provided. I recommend John Eagle to all my friends and family now because of their service center

honda290

4 de oct. de 2012

Ryan Christopher did a great job on my service I would recommend him to anyone that has a Honda and every honda I will ever own ill be sure to get them serviced by Ryan.

jessy.pugh.3

4 de oct. de 2012

Such a sweet sales man. Helped me which to pick the right car. Really new what he was talking about sale wise. very pleased with his service

alicia.soto.39

4 de oct. de 2012

i'm very satisfied with the service they have given me.well respected i recommend my friends and family to go buy a car there so worth it

jenniferg4433

4 de oct. de 2012

Had a great experience! Ryan Christopher was extremely nice and helpful. Car is running great! Had top notch customer service and will be a forever customer. I appreciate all of his help!!

arivera1

4 de oct. de 2012

I truly enjoyed my experience at John Eagle Honda when I brought my Civic in for service. I made an appointment and met with Ryan Christopher, who was incredible. He was extremely professional while being very personable. He was helpful from the beginning with me regarding my options for the repairs needed, kept me informed through the process, and answered all my questions. I have, and will continue to, recommend you to my family and friends. Thank You!

StevenBurt

4 de oct. de 2012

Ryan Christopher was a pleasure to work with. Performed great service in a fast and convienant time frame. I highly recommend not only John Eagle Honda but Ryan Christopher for a great experience.

drk10611

3 de oct. de 2012

While I always think people can improve on price, everything else was outstanding. John especially was careful and patient with my questions and concerns, which he addressed with unparalleled attention.

T. A. Watson

3 de oct. de 2012

Great service! This is the only place I will take my vehicle. I would highly recommend to any of my friends, they have always treated me well.

crusadergraphics

3 de oct. de 2012

I called over and told Jonathon Nicasio that some times my car would not start up, he put me in a loaner car. We actually thought it was the battery and bought a battery from auto zone about a week before calling John Eagle. The car didn't act up on them, in the mean time i was still in the loaner car. They put in a Honda Battery at our request. After a few days the problem acted up again. That day, Jonathon put me back in the loaner car and said i would stay in it until my honda acted up on them. It was suggested that it may be the relay or starter. Jonathon suggested if we do anything to start with the relay because that was the least expensive part. We bought the relay and have not had a problem since. I bought my Honda here and they have serviced it from the beginning and we will always have them as our Dealer Ship. If there is a question or problem, we call Jonathon and we get an answer right away. The Delaer Ship is fair and honest and is always there when you need them!

csclarissa

3 de oct. de 2012

I loved the respect that the gentleman gave me. He was very nice and kind. I also appreciated the service and care applied by Jonathon. I am definetly coming back to conitnue my car's service, if I ever need anymore. Jon made me feel comfortable and determined to fix my issue. Thanks again!

ripplm01

3 de oct. de 2012

Everyone was courteous, professional, and project a sense that great customer service is a normal way of doing business at John Eagle Honda. Thanks to everyone!

SANTOS65

19 de jul. de 2012

I HAD THE WORSE EXPERIENCE AT THIS DEALERSHIP, I WENT IN LIKE 2 SATURDAYS AGO, AND I WAS ASKING THE MANAGER IF CAN LOWER THE CAR PRICE, AND HE WAS SO RUDE, MADE FEEL SO UNWANTED AND ALSO I FELT LIKE HE THOUGHT I WAS WASTING HIS TIME,SO I WENT TO GILLMAN ACURA AT 45n AND NOW IM DRIVING A WAY BETTER CAR, THEY WERE SO AMAZING TOTALLY DIFFERENT ENVIRONMENT.I'M SO DISAPPOINTED AT THIS HONDA DEALER BY THE WAY I HAVE A 786 CREDIT SCORE, SO THEY LOST A GOOD CUSTOMER

Honda Owner

7 de may. de 2012

Everyone at the dealership was friendly and helpful. The only time I felt uncomfortable was when the salesman kept asking me to add cash to my downpayment when my trade-in was 75% of the cost of the new car. He kept saying that most people put down much more than 75% of the price of the car by adding cash. I find that hard to believe. Otherwise, it was a good experience. Good price for my trade-in and good price for the new car. I would use them again, definitely.

Frank1tx

1 de mar. de 2012

Dealership is deceptive. I called on Saturday as I had a written interent quote from another dealer and wanted to know if they would match or beat that price. I will not provide the salesman's names as I thought they were honest and aboveboard. The person told me they would beat that 'drive out'price. Once I arrived at the dealership with my wife, we were showed the CRV we wanted to purchase and I noticed there were all these dealer add on options I did not want. I do take issue with their entire sales process where they tack on needless dealer 'add ons' like nitrogen filled tires for $150 and scotchgarding for $300. Zach Smith came out and said I was given an incorrect drive out price by the other dealer, that they were giving me a fake price they couldn't match. He would, however, take my deposit on another car that was coming in 'off the truck' and we would deal with the dealer add-ons as he said 'we'll cross that bridge when we get to it' Not being born yesterday and being all too familiar with bait and switch when I hear it, I declined and walked out. Needless to say, I went to the other dealership the following Tuesday and purchased the CRV I had wanted at their quoted interent price. I wouldn't recommend this dealership to ANYONE.......

carolshonda

16 de ene. de 2012

I absolutely LOVE John Eagle Honda. I have been a customer for many years, Javid Muhammad is a great salesperson. He has sold me many cars and I would go back to him again and again. Finance is wonderful, I cannot remember his name but he was very helpful and friendly, and customer service WOW. I totally would recommend this dealership to anyone. Thanks guys for a great job!

Tink from Texas

10 de dic. de 2011

My husband and I were wanting to buy a new car--a Honda CR V. We talked to a salesperson who was very friendly and willing to make sure we were informed of all the options. There was absolutely no "pushiness" to get a sales made--it felt more like talking to a family member and simply sharing information. She asked about my specific needs and really had some great advice on things to consider. We felt she took a personal interest in making sure the car was a good fit for us. Since we were unsure as to whether we wanted to wait for the 2012 to come out or go ahead and buy the 2011, we decided to think about it for a few weeks. When we went back, our same wonderful salesperson was super friendly and patient and she again treated us like family. The whole process just went super smoothly with no pressure--we never felt like she was in a hurry to seal a deal--she always seemed to have plenty of time to help answer questions or show us details of the makings of the car . Another thing that we appreciated was that both the salesperson and the sales manager could look us straight in the eye when talking to us--something the salesmanager at the nearby Toyota dealership just couldn't do(it was creepy to have someone answer your questions but never be able to make eye contact! So we left the Toyota dealership and never went back.)We just felt there was some honesty and integrity with the two Honda employees we dealt with that seemed to be lacking at the Toyota dealership! We want to own our new car for many years to come and it is nice to feel we'll be dealing with "family" whenever we'll need service or have a problem. John Eagle Honda just has that kind of atmosphere when you're inside their showroom or speaking with anyone there!! Everyone was always respectful and happy to help!It was a terrific buying experience!!! We will definitely buy there again!

jmarlowe

1 de dic. de 2011

Outstanding service! I am sorry, ( I don't know his name) we also worked with a Gentleman in the finance dept that actually found the PERFECT car that my daughter could afford and the bank approved for financing.Ronnie was the best! New customers for life! Everyone had a smile on their face, and appeared to really enjoy working there.

nthomas0704

6 de nov. de 2011

I bought a certified used honda from this dealership back in July 2011, and needing a few repairs (which the warranty covered- thank goodness!), I got to meet Jeremy. Now, after an oil change and only a total of 3 visits; I can say that the experience has been the same each time I've been there. He has exceeded any expectations I ever had from a service center at any dealership. Jeremy calls and gives you detailed information about your vehicle and answers any questions you may have following. Although I'm just one of countless satisfied customers, and many others that go through the doors each day, I feel like I am given one-on-one attention while there, and that means so much more.

mousetater

30 de oct. de 2011

Best service department around! I can always count on John Eagle to do the repairs correctly the first time, and to be honest and fair. They have repaired things for me that I didn't know was under warranty, and didn't charge me for it (A/C). They don't try to scare you into doing everything right away. If something can be put off, they will tell you that. Jeremy Reardon is my go-to guy!

Dislike Buying Cars

22 de oct. de 2011

I purchased a car through their online department. I impressed as everyone wanted to make sure my purchasing experience was a good one and expressed an interesting in making sure it happened. The car was an online special and we negotiated a price and they agreed to a few repairs. We made the deal and I paid for the car. I was told the car would be ready the following Monday. Monday came and I was told it would Tuesday and you can probably see where this is going. I understand things happen, but what upset me the most was I caught the salesman in a lie. I went to the managers who earlier wanted to make sure my experience was good. Well they didn't even want to talk to me. I finally elevated my issues and got my car that I paid for with the repairs done poorly. I was even told the saleman was fired due to his actions and found out later that he was not. Dealers wonder why they get the reputation they do. It is by their own actions.

Honda enthusiast

9 de oct. de 2011

Dealership advertised Honda Accord on cars.com but on visiting them was never shown the advertised car but a more expensive one. After test drive, was given inflated paper work showing high monthly payment. On further inquiry the salesman finally disclosed that the car was been at a much higher price. Just felt the proposed monthly payment does not much the sale price of the car either purchase or leasing, walked out of the place. Went to the other dealership and had a smoother transaction.

manoli64

15 de sep. de 2011

Had an issue with the repair on my car, but Anthony Olson contacted me and arranged a refund. Very pleased to do business with him

banner1

13 de sep. de 2011

Worst experience ever with a car dealer. Me, my wife and my baby went there on a weekend to have a look. We found one car that we liked and we were dealing on the price. We went out without buying it but we left our number and contact just in case. Next morning I received 3 calls on the cellphone and my wife other 3 and finally they told me my the price I offered was fair. It was early afternoon, I asked them to clean the car and I quickly left work to go there (like 2 hour on highway). Once there, I SIGNED the purcase offer in front of the sales man and I was waiting for my car with the money in my hand. In the meanwhile, other guys entered the store and since the were interested in the same car (but with financing, not cash, so I think they were supposed to buy at higher price), a manager rudly asked me to wait since it was not so sure I could take the car anymore.The salesman in th meanwhile was really surprisd about this and just told me he can't do anything. I watched those guys deal, test the car (that I already tested on saturday) and finally be credit approved. The manager waste my purchase offer and sold the car to the other guys, all of this asking me to wait 1 hour and taking time every time I was asking him news while my baby and my wife were ther with me.I don't know if this is right or not, but I was really upset by all of this since really, as costumer, I have never felt so bad treated before.

John P

27 de ago. de 2011

Purchased a new Accord from John Eagle over the memorial weekend but noticed a clicking noise comming from driver's rear side. Came in for repair expecting to spend all day at the waiting area but gave me a loaner car which was great. What motivated me to write this review was next day when my wife went to swap cars she had some heavy boxes in the loaner car and service advisor Roger Hickey even move them in her car. Now that's what I call taking the extra step. Thank you Roger and John Eagle.

alf475

1 de jul. de 2011

I've bought a 2008 Honda CR-V new and recently a 2010 Civic Used from John Eagle and Mr. Douglas. Both experiences were excellent. He helped me find just the right vehicle at just the right price. I have owned many Honda vehicles and the maintenance department at this dealership is friendly and helpful, and having checked around, the price for repairs and maintenace are fair and better than other independent places plus they give you a free loaner car if you need it. My 1999 Accord,also a John Eagle purchase ran for 215,000 miles with their service group doing minimal maintenace to it over the years.

robbyy

13 de jun. de 2011

Anthony Olson from John Eagle Honda helped me with the issue that I had when buying my new 2011 Honda Pilot. He is very nice.

montey64

9 de jun. de 2011

I bought a truck from John Eagle Honda of Houston 2 days ago and it was the best experience I have ever had purchasing a vehicle. There was no haggling or the constant "let me check with my manager on that" scenario. My salesman was very straight forward and extremely professional.I showed up to finalized the purchase of the truck and trade-in of my vehicle at 5:30 pm and was finished and driving off the lot before 6:30 pm the same day. At a lot of other dealerships, you would be leaving at 6:30pm the next day. Also, there were no "SURPRISES" or "GOTCHAS" when it was time to do the financing.I would whole-heartedly recommend John Eagle Honda of Houston and especially, Greg Cypher in the used-car department to anyone and not have one reservation about it.Thanks guys for making what always seems a very painful process, easy and enjoyable.

jwoolf

6 de jun. de 2011

I came to John Eagle Honda to get the brake system checked out on my Honda Pilot. Roger Hickey was my service consultant and I would recommend him to anyone. He was very helpful and friendly and he was extremely considerate to me (and my two small children) while we were there. He was very efficient and did a great job taking care of my car. Thanks Roger!

rezik4

17 de may. de 2011

Clevester was referred to me by a close friend who has bought several vehicles from him. My friend promised me I'd never visit another dealership after working with Clevester, and they were absolutely right. I was in a time crunch to find a vehicle due to a motor vehicle accident that totalled my primary car, but Clevester helped make the situation a lot less stressful by operating without the typical high pressure sales tactics. He kept things slow and casual, at the speed *I* was comfortable with, and never pushed me to make a decision I wasn't yet comfortable with. I visited the lot THREE TIMES before I made a final decision, and even then, I didn't make a purchase until my previous vehicle claim had been settled. Clevester was supportive throughout the entire process and expressed empathy for my anxieties and concerns regarding claims, loans, costs, etc. Clevester was very knowledgeable about all the models I looked at, and I test drove two vehicles (the Fit and the Accord), and at Clevester's suggestion, also test drove the Civic. Even though I really liked the more expensive Accord, Clevester helped me keep an open mind regarding the Civic, just in case I wasn't comfortable with the higher price tag of the Accord. Boy was I surprised not to be pressured into a more expensive vehicle! I finally settled on the Honda Accord (which I'm still in love with 2 years later). I was able to negotiate a great price for my new vehicle, even though I had to deal with more than 30 minutes of the usual back and forth and waiting from the floor manager, who incidentally made rather snotty written remarks with each offer in what I can only assume was an attempt to make me feel guilty for haggling. It was easy not to react to his childish tactics, because I knew what I wanted and the maximum amount I was willing to spend, and I was perfectly willing to go elsewhere if I didn't get the deal I wanted. Clevester was very understanding during this process, and frankly seemed a little irritated by the manager's attitude. After nailing down a final price, I was even able find a better interest rate on my loan through Honda Financial then the ones I had gotten from both my bank AND my credit union!Since my purchase, I've visited with the lot with friends and made several referrals, and nearly EVERYONE purchased from this dealer with similarly good experiences. Given that the first several oil changes are free, I've also gotten into the habit of doing all my vehicle maintenance through the dealership, something I've never done before. With all the coupons I receive in the mail, the cost really isn't significantly more than the road-side "Jiffy-Lubes", and the service is SO much better! Everyone is very friendly and recognizes their regular customers, and the lounge area has good wi-fi and a nice snack area. On top of the free carwash with each service, I also really appreciate the option of scheduling my appointments online. You know, so when I remember I need an oil change at 1AM? ;)

gcarhouston

4 de may. de 2011

Stay the hell away from John Eagle!!! This dealer is an example of EVERYTHING BAD you have experienced, seen or heard about a car dealership. The gave me a price that is $6000 above MSRP, bundled with what claims to be $2000 worth of accessories that cannot be un-installed. They held me at the dealership for almost three hours, for 2 1/2 hours the salesperson was "talking to a manger". Eventually I bought a car with the same configuration at Gillman for $5000 cheaper. It is appalling how bad this dealership is. I hope Honda could get rid of this kind of pest dealer ASAP!!!

bcf7100

2 de feb. de 2011

We love the dealership and keep going back to them. Clevester always takes care of us. I wish the had a begtter variety of pre-owned Odyssey's, but other than that we were completely satisifed, as usual. This is the second vehicle we have bought from them.

cynr131

11 de ene. de 2011

John Eagle Honda has the best prices, deals, service and the customer service supasses any company in the city of Houston! Their inventory has a car for anyone, any price range and any style. I told the salesperson exactly what I was looking for and he never tried to talk me into anything I didn't want but he was very informative about different options. Even the finance people were a breeze to work with. I don't think I've ever had a more pleasent buying experience anywhere!

kac

2 de ene. de 2011

Stopped into the dealership on a whim, and liked the Crosstour. There was no pressure whatsoever to test drive, purchase, leave a contact number or anything. We simply advised them that we would think about it and get back to them as we did not have to purchase a car at this time. A couple of days later, we decided to test drive the Crosstour and went back into the dealership. I sought our sales person from the previous visit, however; he was busy with a customer adn immediately got Eric Roberson to assist us with the drive. We explained that we had narrowed down our search of potential vehicles and wanted to see how the Crosstour drove. Again, there was absolutely no sales pressure at all!!!!! Once we completed the test drive, Eric and I exchamged information and I explained to him that we still had a couple of other vehicles to test drive, and I would get back with him. After completing the other test drives, I purchased a COnsumer Reports New Car Report on this vehicle as well as the other we had narrowed our selcetion process down to. In addition, I also purchased the COnsumer Reports Value Report of trading our car into a dealer so that I would have as much information as possible to make an informed purchasing decision on a new car. I assured Eric that I would come back to him with whatever information I had as far as pricing and quotes from other dealers in town and give him the last opportunity of securing a deal; I was that pleased with his level of professionalism and courtesy!!!!! I truly truly wanted to shop around and subsequently complete a deal with him, as I felt he certainly deserved the sale. I phoned Eric last night around 6pm and asked to come in and meet with him to see if we could reach an agreement based upon the various quotes that I received from other dealers in town. While I was hopeful of getting a deal done, I have to say; after spending 2.5 hours at the dealership, presenting all of the pricinted quotes and information, along with the Consumer Reports New Car Reports and Used Car Reports, I did feel very frustrated in having wasted 2.5 hours of my time on this endeavor. I was very upfront and honest with them as to what deal it would take to get my business, and presented all of the printed information as mentioned before, only to have them come back with what I feel was a Low-Ball Trade VAlue on my car. It was actually $1592 below what it should have been, and the sales manager that Eric had to rely upon for the deal even added an addendum at the bottom of the numbers he brought back saying the price was in lieu of the advertised $500 Best Buy Gift Card AS WELL!!!!!! I was so frustrated at that point, I was no longer interested in negotiating any further and asked for the keys to my car so that I could leave! At this point, the Sales Manager that Eric had to use did come out and thank me for coming in, but I have to tell you, it honeestly felt as if whas nothing more than PROTOCOL on his behalf. Although I did leave frustrated, I have to say that the overall Customer Service was very GOOD! Eric has to be one of the most courteous and professional sales representatives that I have ever dealt with in looking for a new car. I hope that John Eagle will see what they have in this gentleman and not let him get away. He is truly an asset for this dealership, and should be in line for bigger and better things in the future. Having said that, I will be going to the competition tomorrow to follow-up with the printed quote that I have to hopefully close this deal on a New Crosstour. While I feel that the level of service that I received from Eric was exceptional, I am not willing to pay more for a 2010 Crosstour than what I have quoted in a 2011 Crosstour. If the GM would like to speak with me beforehand, I would be glad to talk with him, but as of this writing, I have heard nothing.

gidget

19 de dic. de 2010

My husband and I drove 3.5 hours to Houston for a weekend. Our plan was to find a good used Honda Pilot while we were there. We knew exactly what we were looking for, and we intended to pay cash, so we wouldn't have to haggle with financing. On our way in town, we called the dealerships where we had found listings that fit our budget. John Eagle had the #1 Pilot on our list. We called Zach at 3:00 and told him we would be there before they closed. He assured us the advertised car was still on the lot & that we could see it when we arrived. It was around 7:30 or 8:00 when we arrived. We were told that (1) Zach had just left and (2) no one knew where the car we were asking about was. In fact, the rep we spoke with had a list of cars on the lot in his hand, and the Pilot we were asking about was not on his list. After informing them that we had called a few hours earlier, he left and came back after 10 minutes to tell us -- the car was in the shop for bumper repair & we would not be able to see it. BUT he did have a list of cars that were $5K over our budget that we could see. I don't have any proof one way or the other, but is it suspicious that the advertised car suddenly disappeared for minor bumper repair after we'd already called to say we were coming to see it? We left FEELING like we'd been scammed, and left the dealership as quickly as we could. We ended up purchasing the next day from another dealership in Houston where we had exactly the opposite experience. Keep looking -- there are good ones out there.

iamsid

13 de nov. de 2010

STAY AWAY if shady bait and switch tactics annoy you? . Drove 40 minutes to dealer to get price on a new odyssey because they would only give me the price in person - not over the phone - only to find out that they were only selling the vehicle at OR ABOVE msrp - and even then only after the salesman spent 20 minutes in the "manager's area". Really, they couldn't tell me over the phone that their price was MSRP? Horrible, horrible, shady tactics. I felt dirty after leaving. Stay away if you value your time - other dealers in Houston certainly can offer a better deal and won't waste your time with typical "unempowered salesman" tactics. Disgraceful.

cgarrett5

20 de oct. de 2010

This is my second time visiting John Eagle and I am always pleased with Lamont's professionalism and helpfulness. He always keeps me up to date with my car and works very efficiently. I will definitely return and refer anyone looking for a dealership.

jvirant

23 de sep. de 2010

Being a savvy shopper, I asked for pricing quotes for a new Honda from all the major dealers in the Houston area. I received an Internet quote from Terry, who is the Internet Sales Manager. Upon my arrival at John Eagle, Terry was unaware of the number of the vehicles he had in stock of the model I wanted. Second, he was unfamiliar with their location around the small John Eagle lot. He was amiable during our test drive, but when we arrived back in a cubicle to negotiate, I discovered a very traditional car salesman with many years of experience. Every tactic to pad the sale in favor of the dealership was used. The very classic model of trying to fudge numbers by making the deal seem like it was all tied to a monthly payment amount was the goal. When they low-balled my trade appraisal and I balked, he went back to "ask" the sales manager. Obviously all along everyone knew the numbers. This waiting game is sadly common in some dealerships. After 15 minutes, Terry happily came back to offer an additional $2,000 on my trade. Of course he could offer that much--the dealership was planning to make up for the money with non-optional options they've tacked on. These "options" are things such as paint sealant (aka wax), fabric protectant (aka Scotchguard), Nitrogen-filled tires ($199 for air...hmm), data dots, and the list goes on. None of these items could be removed. All told, the extras inflated the pricing by nearly $2,000. When I informed Terry I was late for a meeting, he again disappeared for a few seconds and reappeared with a "closer": Peggy. What a sad, worn-out sales gimmick. Then, when I finally was allowed to leave, both Terry and Peggy tried desperately to get me to commit to a time I would return that evening. Terry went so far as to offer a car to drive--all so I would come back ASAP before I talked with other dealers or did more research. Another gimmick utilized was the phrase "up to". If you haven't researched this, I highly recommend Googling. Any time the customer gives a number, the salesman replies with "Up to?" in order to subliminally make the customer feel that they may need to offer more. Psychologically, it works very well, but it is a dishonest way to do business.I happily purchased a new Honda from another Houston dealership that does not pressure their clients nor add extras to their vehicles to swindle customers. I feel badly for those who do not do homework and fall prey to the old-school, dishonest tactics used by John Eagle Honda.

tigerba

9 de ago. de 2010

I went there in May 2010 and a price was agreed upon. Unfortunately the color I wanted was not in stock so I was given the option of waiting until June/July for the same price. I gave them a deposit per their request but didn't sign any paperwork as the salesperson, Chris, said it wasn't necessary. The car finally comes in early August, but they wanted to increase the price. I was not happy with the price increase and didn't purchase the vehicle that day.To make a long story short, the General Manager called me and gave me the original deal. He showed me that John Eagle Honda does care about customer service and wants to ensure all customers are satisfied. He turned my not so pleasant experience to a good one. Chris was very helpful, courteous and kept us informed on when the car was due to arrive.

khazard

31 de may. de 2010

I've only owned used cars in the past, so when I started considering a new car purchase, I was a little hesitant. I met J-D on the floor, and he was very helpful in answering my questions and directing me to a car I found featured on their site.It only took a short test drive to know I found the car I wanted, and as everyone knows, that's the easy part. I sat down and started talking numbers hesitantly, and I was very pleasantly surprised. After agreeing on fair offer for my trade and a great price on the new Accord, I started working with Matt in Finance who got everything together for me quickly. If I had a question, Matt had the answer, and the finance manager Trey was very helpful as well.If you're in the market for a new Honda, consider John Eagle.

mccd

20 de may. de 2010

John Eagle Honda sent me a competitive price quote via email. I confirmed price with salesman and manager before driving to the dealership to purchase the vehicle. Despite setting an appointment, the salesman was not prepared and was unable to answer questions I had asked earlier in the day. After an hour of waiting, he reveals that the quoted price was a "mistake", and that they could only honor it if I would agree to unwanted options that increased the price by more than 10% (excluding the destination charge). These options could not be excluded even if I ordered a new car and asked for them not to be included. Their price went from being very competitive to more than $1200 more than other quotes from reliable dealerships. They essentially used a 'price mistake' to perpetrate a Bait & Switch scam. Both the manager and salesman participated in the predatory sales tactic.For a dealership as lousy as this one to have such a high rating on dealerrater.com makes me question the truthfulness of this site's reviews. I will never consider doing any business with John Eagle Honda again.

Honda3owner

5 de mar. de 2010

I currently own three Accords, all from John Eagle Honda. Clevester in new car sales has made the buying experience pleasant and very customer oriented. He has demonstrated that he wants to ensure repeat business, and therefore does not pressure just to make a single sale.Richard in the Service Department is a prime reason why I keep coming back to John Eagle Honda. He does a very good job of explaining maintenance issues and accommodating customers with scheduling appointments and loaner cars.

valeriebuck

17 de feb. de 2010

I own 2009 CRV and everytime I have been to John Eagle Honda I have been treated with the upmost respect and gotten my service and accessories quickly and the guys made you feel right at home. Great Customer service!! They answered all my question!

gwurl

7 de feb. de 2010

I have worked with John Eagle Honda since I moved to Houston in 1988. They have always been courteous and went far beyond what I have experience with other dealers. Recently I had my car repaired and Richard went out of his way to make sure I had a car for my 90,000 mile service, even though I came in at the last minute). I find that the Richard and the service team are Very attentive and they often know me by name when I come in.

lhdvries

6 de feb. de 2010

I've been dealing with Clevester ever since I bought an "83" Accord in 1983. He has always worked very hard to get me a "liveable price" as compared to other dealerships. This time he was able to get the car I wanted before you put all the expensive markups on the vehicle & he SOLD me the one upgrade that made sense. I paid you $501.17 more than what I could have paid elsewhere only because I wanted to reward Clevester for his hard work on my part. I defintely bought the car from Clevester & any referrals I give would be to see him! In summary(finally), the 4 "greats are all due to Mr. Douglas's efforts & the 1 "OK" is how I feel about your prices.

jamivest

3 de feb. de 2010

We purchased our minivan from this dealership and have been using the service department ever since. Every one of the staff is helpful, going out of their way to make our experience the best it can be. Jose in particular is always there with a smile and ready to run our car through the complimentary car wash or provide us with fabulous service whatever our needs at the time may be. We highly recommend this dealership for their service!

kushy1

31 de ene. de 2010

Experienced very good customer service when I brought my vehicle in for repairs. Very polite, honest, and generous service. I would highly recommend this establishment to anyone with a vehicle that is able to be serviced at a honda dealership. Would definitely give this dealership and staff 5 stars.

slh10516

30 de ene. de 2010

Though I originally bought my Honda in 1997 at a College Station dealership, I have frequented John Eagle Honda for needed repairs since moving to Houston five years ago. When I first came to JE for service, I was greeted by the most gracious young man. Danny greeted me at his desk and welcomed me to the dealership. He was genuinely concerned about getting all of my repairs taken care of while calming my fears about expenses. He shared that he also drove an older Honda, and we talked about common issues seen in our vehicles. You could tell that he truly knew what he was talking about. Danny quickly checked my car into service and was back very shortly with a very thorough report of the condition and expenses to be expected. I thanked him for his time and agreed to the repairs.I have had a few more instances to return to JE for repairs, and each time Danny has taken my phone call, scheduled the repairs around my schedule, and arranged for a loaner car if necessary. He even held onto, and took care of, a plant (gift) that I absent-mindedly left in the trunk of my car during repairs. Danny Wright is a genuinely nice young man, very knowledgable in his field, and JE is lucky to have him.

krisjs200

29 de ene. de 2010

Jose was very prompt with letting me know what was wrong with my car. He worked with the district service manager to cover my brakes under warranty. The brakes were dealt with in a timely manner. Jose was extremely friendly with me both on the phone and in person. Glad I bought my car at Honda!! Thanks Jose!!

jvhonda

29 de ene. de 2010

Yes I would definitely recommend your dealership for service because Jose was very knowledgeable of his craft and respecting what I wanted and my budget. I will be going back for future services. Along with his knowledge he was willing to here what I had to say. He kept me informed of what was going on and kept checking in with me from time to time. Which was very good. No other dealer has ever showed that much appreciation for my business. That is why I'm writing this review.

jessrose

29 de ene. de 2010

Jeremy Reardon is the best service associate I have worked with. He is always helpful and knowledgible with what needs to happen with my car. Jeremy is a great asset to John Eagle Honda and because of him, I don't take me car anywhere else but John Eagle Honda.

Thelman

29 de ene. de 2010

I purchased a cr-v from John eagle Honda almost 2 years ago, and have been bringing it in for my servicing ever since. Since the very first time I have been dealing with Danny wright in service. I have been driving for over 60 years, and have been to many dealerships throughout this time, and have never had even close to the customer service that I receive from Danny every visit. He is one of the most friendly people I hAve ever met in my entire life, every time I come in he seems very happy to see me, and greets me with a smile from ear to ear. I tell all of my friends to go buy a Honda just so they can go see Danny. I will only by hondas from now on no matter what, just so I can continue dealing with Danny and John eagle Honda.

melissa_bello

29 de ene. de 2010

I took my car to John Eagal Honda because it was in need of a service. A man by the name of Jose Santiago helped me. I was very pleased wit the good and friendly service. I would highly recomend both Jose and John Eagle Honda to neone i loved it and i know they will!

robcal23

28 de ene. de 2010

I was greeted with nothing but smiles and a handshake. The service department was very clean. I went to go look at a some new cars and was expecting everyone to come running out to pester me, but to my surprise they were nice and courteous and not pushy at all. When the estimator came back with my car I saw that they had taken care of a few minor details I've been meaning to get to at no charge. I also went to the parts department to ask for some prices and to my surprise they didn't blow me off just cause I was only getting a quote. The parts department were very knowledgeable and east to talk too. Overall had a great experience at John Eagle Honda.

lyns

27 de ene. de 2010

I purchased my car a little over a year ago and have been so thankful for the service I have received! Jose is kind, courteous and honest... and let's face it, honesty goes a long way. He is always ready when I bring in my car and calls to check up on me from time to time. I have recommended John Eagle Honda to several friends and Jose as a service consultant. He takes care of you!

bowman22

27 de ene. de 2010

I was greeted in a courteous and friendly manner and treated with respect. I was told the approximate time the service would take and when that time was nearly up, they came to tell me it was being washed and would be out front soon. When the state inspection report was not attached to the invoice or in the car, Micah went to retrieve it and brought it to me. I appreciate the service that I consistently receive at John Eagle Honda and that I am always treated with courtesy and respect.

rgrenville

27 de ene. de 2010

My experience buying a car with Clevester Douglas was exceptional.He made every stage of the process easy.I was totally comfortable at all times.His personality, experienece and knowledge are exceptional.I have and would recommend Clevester without qualification to anyone wishing to buy a Honda car or truck.Congrtaulations to John Eagle for having such a superior sales person on their team.

adambrennen

26 de ene. de 2010

Micah, the service rep, was very professional yet friendly. I knew my car was in good hands after leaving. He even went the extra mile to wash the car before I picked it up. He was very responsive and timely returning my phone calls. Aside from the premium you pay at the dealer, I feel like John Eagle Honda is a great dealer to utilize for any service needs.

Karen C. Madden

26 de ene. de 2010

Enjoyed working with Carl. He spent a lot of time showing us the features of the CR-V we were interested in. Buying a car, at least the negotiation, is not always pleasant but Carl made the experience as pain-free as possible. All in all, we had a very good experience at John Eagle Honda and got a great vehicle at a reasonable price.

lilchilipeper

26 de ene. de 2010

I live on the other side of town and purchased my car from a dealership in my area, which is where i normally get my car serviced due only to convenience. However, a friend of mine gets her car serviced at John Eagle and recommended them to me. Well since i haven't been impressed by the other dealership i decided to take my car to John Eagle. I'm happy i did, and it's totally worth the drive. From the moment i walked in it's a completely different vibe. Jose took care of me immediately. He was very professional and courtious. Not to mention my car was taken care of with no hassle. I will definately take my car back to John Eagle to have Jose advise me on whatever my car may need.

robin79

26 de ene. de 2010

My service advisor, Danny Wright is the greatest. When I owned my 1994 Honda Accord, he went above and beyond to make sure I understood everything about the services preformed on my vechicle. I work the night shift and he was sensitive to that fact and always scheduled my appointments at a convienent time. Now, that I have purchased a 2009 Honda Accord, I only see him for car washes but whatever concerns or questions I have he assists me. If Danny doesn't know the answer he finds someone who does. He represents to me the best at John Eagle Honda, and thats why they rated great!

Wbphair

26 de ene. de 2010

I have been going to John eagle or service on my s2000 for about two years now. Since I have been going I have always felt with Danny. He has always provides me with prompt corteous service. I also have a BMW 3 series and bring it into servicing at the local BMW dealership, and the service there is no where near the caliber service I receive at Honda. I wish they serviced more than hondas, because I would bring all of my cars there. I reccomend Danny to everyone I know.

cheribmw

25 de ene. de 2010

I have worked with Roger for over three years, since I first purchased my odyssey. I live in The Woodlands and pass up several dealerships to bring my van to Roger at John Eagle, some 45 minutes from my home. Each and every time he has been thorough and double checked before I arrived that work was done completely and correctly. This plus scheduling service that fit my schedule and saved me more time than I can count. I personally don't like having service done to my car, due to time constraints and he has made it a pleasure to take care of what used to be a very unpleasant experience for me.I just recently purchased a new odyssey and choose John Eagle Honda because of the service and respect and appreciation Roger has shown for my business. He not only introduced my to the new car staff, but kept up with me during the entire process of purchasing a new car, including staying after work when we conducting the final negoitations. I believe John Eagle is very lucky to have service personnel like Roger who actually practice service.

ygass

25 de ene. de 2010

Everytime I take my son's Civic in for service, Danny Wright greets me by name. He is always friendly and courteous. When he sees me coming from the Express Service Center, he immediately opens the door for me. He makes sure I am comfortable and sees that the service I receive is satisfactory. If I have concerns, Danny handles it.

hondalexus

25 de ene. de 2010

I am a regular customer of John Eagle Honda of Houston. I have purchased five cars from this dealer so far. From the moment I walk thru the front door, I am greeted by a manager personally. No pressure sales. This service department has some of the best advisors and techs. I would not trust the service of my cars to anyone else. Matt is excellent at diagnosing the problems. Not only is he a professional in his work, you can always depend on Matt to remember you like a friend. I have no problem paying for good service. But they always try to work within my means, they prioritize the work that needs to be done in a major interval check up. Matt always encourages me to use coupons. And let me not forget to say, the loan a car program is a wonderful added touch that is absolutely necessary for me. Thanks, Matt.

lepoblete

23 de ene. de 2010

From the moment i stepped foot in the dealership i was adressed promptly and was treated with respect. that is what means the most to this consumer. th efacility was kept clean had beverages and snacks available while you wait and the ambience was very comforting.

ghelber

23 de ene. de 2010

This is a great store to do business with. I have done business in many dealerships accross the country and I feel like I know what to look for! The sales department has always been very fair and responsive but the real reason for my loyalty and my referrals is Matt Schonacher! First as service writer and then as service manager Matt has never disappointed and always gone above and beyond and therefore he consistently exceeds customer expectations!

littlebit

23 de ene. de 2010

From the first time I came in to service department I have conversed with Danny Wright. He is an asounding, exceptional, totally awesome gentleman. He is always the same every time I come in. Friendly, courteous, respectful,kind, very attentive! I owned Toyotas before my Honda and hated their service department so this service department has been such a joy to work with. Thank you!

mariah5483

22 de ene. de 2010

Jeremy was the best person I've ever dealt with when purchasing a car. He was full of great information and options. He made sure the best of the best helped in finalizing my sale. To this day he still contacts me to ensure I'm still truly happy with my purchase and always stresses that he is always here to help if there is ever a problem or concern. Jeremy is the reason I am a John Eagle Honda girl FOR LIFE!!!

computerchick

22 de ene. de 2010

I have come in to John Eagle Honda for about a year now for service. I have gotten really good service from everyone I've dealt with over this time from the parts and service department, but no one there has the same personal service that Danny Wright has given me. He provides me with prompt, courteous service, that is very hard to find this day and age. He is an asset to John Eagle Honda, after dealing with him I couldn't imagine dealing with any one else, he has spoiled me with his exceptional service, and those beautiful blue eyes!

michael meier

22 de ene. de 2010

Well I alway take my car in to the Honda Dealership for any service! But I most say That Jose at John Eagle Honda really took great care of me and my care. Real up beat and informative about everything! Thank you very much to him and his team! Great Job Mike Meier

KeithSandra

22 de ene. de 2010

We have bought one car from John Eagle Honda, but we also bring in cars for servicing that were bought elsewhere. My wife and I both go across town to John Eagle for service even though other dealerships are much closer to where we live or work (within 2 miles!). Why?1) Customer Service - They are honest and don't try to sell me servicing that my car doesn't need. They often will provide a loan car if a big repair will take too long to wait - some of the other dealers will not loan a car at all - that's a big deal to me.2) Quality of Work - I have never had to take my car back because the repair was not done right.3) Friendliness - Always.4) Overall Experience - They have always tried harder than other dealers to please us. The car is ready when they say it will be, and also cleaned up. They obviously value their customers' repeat business. You wonder how indifferent companies manage to stay in business.5) Price - They look for ways to save me money, such as manufacturer warranties that other shops might overlook. A case in point: when the emissions control broke on my older car, they discovered a manufacturer warranty that saved over $400 to repair.We have gone to John Eagle for service for 8+ years and will continue to do so.

teacherwannabe

22 de ene. de 2010

Dear Sir/Madame, I have been taking my Honda vehicle to John Eagle Honda for several years now and have always been comfortable with them doing work on my vehicle. The service is quality and the representatives are awesome. Mr. Roger Hickey has been my representative for some time now and I am very impressed, pleased and convinced John Eagle Honda is my dealership.Monica Buckhalter6th & 7th Grade Reading Teacher

TUAN1163

22 de ene. de 2010

WE'VE BEEN USING THE GUYS IN THE PARTS DEPARTMENT FOR AN VERY LONG TIME. THEY ARE VERY KNOWLEDGABLE, FRIENDLY, AND HELPFUL. TO STAN, CHRIS, ANDREW, AND ANDRE..THANK FOR ALL YALLS HARD WORK, KNOWLEDGE AND PROMPTNESS. RECOMMEND ANYONE TO USE THESE GUYS. THANKS AGAIN. FROM THE GUYS AT COPPERFIELD AUTOMOTIVE.

sithomas

22 de ene. de 2010

Jeremy Reardon always gives me excellent, personable, dependable service. He answers all of my questions, he is very knowledgeable concerning my car and makes sure the service on my car is done properly and in the designated time line. He is honest, trustworthy and is a valuable asset to John Eagle Honda. He has taken care of the service on my 1998 Honda Civic for approximately seven years - since John Eagle Honda opened.He is representative of a great dealership.Thank you,Susan Thomas

Hoang

22 de ene. de 2010

Matt is a courteous service rep, very friendly person. He always makes you feel "better" when you bring your car for service whether it's just maintenance or something has broken down. The experience at this Honda dealer is top notch, I would rate it as best Honda dealer in Houston! After having my car service there multiple times, I can always rest assured and drive away with confidence in their quality of work.

ann evans

22 de ene. de 2010

My husband and I have had a Honda since 1974. He was in grad school at the time and not many people knew what a Honda was and we could not afford very much. Since then we have been transferred many places and still own a Honda.WE have bought cars from John Eagle(we currently have two Hondas) and will continue to buy them from John Eagle in Houston even though we live in Dallas now. You can buy a Honda anywhere but you can NOT buy the kind of service that John Eagle in Houston provides. It is priceless.We were transferred to New Mexico for two years and I drove 1300 hundred miles round trip to have my oil changed and have my car serviced at John Eagle. There is a John Eagle in Dallas but I still drive to Houston to have my oil changed and the car serviced. Mike Mueller has always been my service person. He is absolutely wonderful. He is so helpful and always makes sure everything is done right. He just goes above and beyond what he has to. Once I was visiting my Mom in Louisiana and water was coming out of my car and I called the Honda dealership there and described the problem and they told me they would have to take the dashboard out and it would be several thousand dollars and the car was only two years old. I promptly called Mike in Houston and he asked me a couple of questions and told me what was wrong(which was nothing -I just had turned on a wrong switch)!! He was so helpful and patient .No matter where I am if there is a problem I call him!!! He always makes sure I have a loaner car that I understand. He makes sure I am in and out quickly because I drive so far. He is just a fine young man and does a great job!!!David Kent the service manager is also wonderful. He is so friendly and helpful.He just goes out of his way to help me.Richard and Matt that are service reps are just great. They are so friendly and nice!!The people that I have been in contact with that have helped me all of these years make such a difference!! They make the customers feel like family!!If there is a Honda dealership in the United States that has a poor service ratingand they really want to improve it,then they should come to John Eagle in Houston and follow these guys for a week and see the ways customers should be treated!!

shannah77373

22 de ene. de 2010

I have been dealing with John Eagle Honda since I purchased my 2008 Honda Accord. I actually purchased my Accord from Goodson Honda on 45 but I work nearby John Eagle and decided to take my vehicle to have the oil changed at the John Eagle Service Department about a year and a half ago and I have never taken my vehicle anywhere else because of the service that I received from Jose Santiago. Jose has been the only Service Advisor that I have dealt with because from the very beginning he was extremely customer service oriented, professional and friendly. There have been a few times that I have bought my vehicle in to be serviced and I couldn't really explain to him what was wrong with it but each time he worked with me until we figured out what the problem was and he made sure that it was taken care of for me. I have always been hesitant about taking my vehicle to the dealership because I always felt like I would be getting "ripped off" or that I could take it somewhere else and have the same work done for less but Jose has really helped me to realize that is not the case and now, John Eagle Honda is the only place that I bring my vehicle to be serviced. I would like to say Thank You to Jose for taking such great care of my vehicle and making the service experience less stressful for me!

NurseDavid

21 de ene. de 2010

Roger always goes the distance to make sure I am happy with the service I receive on my 2006 Honda Accord Hybrid. He is friendly, kind, and attentive. If a loaner car is available, he does all he can to get me one. If there isn't one, the offer stands that if I get called in (I'm an RN at the Texas Medical Center) and there's no loaner, they will make sure I get to work ASAP. I love this dealership, and when it comes time to trade, I will be back. Now, if only Honda could make the Accord Hybrid again...

starla46

21 de ene. de 2010

I bought my Honda CRV from another dealer, but just a simple oil change was a very unpleasant,lengthy experience. A friend recommended John Eagle Honda/Houston and I have NEVER taken my car anywhere else. My contact person, for all my needs, is Jose Santiago. Always pleasant, professional and upbeat, Jose radiates confidence and honesty. I know I can TRUST whatever he tells me. Service is always at my convenience and ready-on-time. Jose makes it so easy for me to take my car to John Eagle that it would never cross my mind to go anywhere else! Location is also convenient to my work and home. Price is competitive and the work is "quality." My car is always delivered to me in pristine condition, complete with a complimentary car wash, which I really appreciate. John Eagle Honda has all my future business.

1patches

21 de ene. de 2010

I have been a customer of John Eagle Honda for many years. I bought my station wagon from Ammar Sheikh many years ago when the dealership was on 1960. In the past 10 years, we have bought an Odyssey, 1 new CRV, 2 used CRV's, Ridgeline and my current Pilot. I have received excellent service at the purchase of each vehicle. Each salesman showed he had my best interest in mind and did everything he could to satisfy my needs, which was financial. As far as service goes, everyone is always very polite and helpful. I always go to Matt Schonacher. I can call or come in with questions, concerns or problems and Matt is always there to help. I had a noise in the dash that got louder when the fan on the air conditioner increased and Matt just listened for a minute and knew exactly where it was. He went in behind my glove box and found a trapped piece of paper towel that was flapping in the wind. My Pilot was running hot one day as I was driving by, I pulled in and another service rep came out immediately and took care of me. He touched the radiator cap and it was not hot, no smoke or anything, but kept me back as he slowly released the cap and radiant fluid sprayed all over him. He kept his cool and just laughed. I was taken care of within a matter of about 30 minutes. My loaner car is always ready when I arrive after notifying Matt I'm coming in. If Matt is not around, the other reps immediately try to locate him. If he is off a day when I have a problem, someone else always steps up to the plate to take care of me. I could say nothing bad about the employees at this dealership.

mrdougscott

21 de ene. de 2010

Currently, I own 3 Pilots and 1 Odyssey, and previously, 2 Accords and 1 Civic, all purchased from John Eagle Honda, Houston. And purchased because of one reason, SERVICE AFTER THE SALE. Mr. Glenn Holender was my previous service manager/writer and over the years proved to be a most worthy service manager. At times of service, I was always greeted courteously, my automobiles were serviced promptly and returned on schedule. I have never had to return an auto for any "re-do" of service. After Mr. Holender was promoted upstairs, Matthew Schaunaker, my new service writer, had some very large shoes to fill. Mr. Schaunaker has performed his duties most admirably and has taken excellent care of my Honda service and repair needs, always with the same service awarded me by Mr. Holender. As I, my wife, daughter and son, have brought our cars in for service, a phone call, in advance to Mr. Schaunaker, was all that was needed. Mr. Schaunaker would meet us in the drive thru, offer a friendly hand shake, get right to the problem at hand, give us the keys to a loaner car, and we were on our way, in a matter of minutes. Later that same day, Mr. Schaunaker would call informing us that our auto was ready. If an unknown problem was discovered during the service or repair, Mr. Schaunaker would call me, explain the problem in detail along with the costs to attend to the repair, and an approval was granted. No hard sale, just good business.I don't believe that words can adequately describe the service I and my family have received from Mr. Schaunaker and John Eagle Honda. If I wanted to, I could shop any car dealer in Houston, but have no desire to do so. The Honda Pilots and the van have proven to be very reliable automobiles, but the auto is just a good as the service people who stand behind it, and is there, when you need them, after the sale. I believe your company calls it, "The Eagle's Edge." Whatever it is, I like it.Thank you John Eagle Honda and an extra special THANK YOU to Mr. Schaunaker!

Jackolantern

21 de ene. de 2010

I have been a long time customer of John Eagle Honda (10 years plus) and I must say that I have grown to love this service department with time. For the past 5 years I have had the pleasure of dealing with Mr.Santiago and I must say that his level of customer service is only matched by his friendly and courtesy nature. I will see no other advisor any time I must get my vehicle serviced. The prices are reasonable for the market but I always return to John Eagle because the quality of work and the fact that Mr. Santiago has never sold me dishonest service. This is why my overall experience is always G-R-E-A-T at John Eagle Honda.

shesheme

21 de ene. de 2010

I have been to a lot of dealerships for service on my toyota, it being an older car seems no one wants to do any of the needed services. I know there are "cheaper" places u can take a vehicle, but Mr. Santiago, or Jose as he politely asked me to call him, was very knowledgable and helpful with his advice. I really didnt know if they would look at my car, but a friend had referred me to Jose. She said that if i wanted to be treated with respect, then that was the place to go. I personally am glad that i did. Thank you Jose, and my toyota thanks you !! We be driving happy!

3701586

21 de ene. de 2010

Danny goes above and beyond what is expected!! He even brought me my car when I had an emergency situation!! He is always friendly and courteous! He ROCKS!!! It is a pleasure to deal with John Eagle Honda-especially since they are so much closer than Goodson Honda where we bought our van.

msfarris

21 de ene. de 2010

The service dept at John Eagle honda is great. Everytime I service my vehicle here I am treated with respect by every member of the staff. Danny does a great job of making me feel welcome every time I come in, and treats me very professionally. Not only does he treat me with respect, but I have seen him deal with other customers in the same way. Some people say customer service is a dying art, but professionals like Danny keep it alive.

mmurillo

21 de ene. de 2010

This dealersfhip sets itself apart from others. I bought a 2001 honda accord a few years back and my experience just buying the car was great. I later brought it in for service at the service desk, which I received the greatest customer service in a long time. Now a days it is hard to find great customer service. Ever since then I get all my services to car done there. I have sent and told many people about this dealership and they also agree on the customer service and the quality of work that they do there. I am very pleased with everyone there and we always recommend this dealership to everyone. Thankyou for everything and keep up the great job.

rmckiljr

21 de ene. de 2010

I have taken my car to John Eagle Honda for the past two years. Honestly i was skeptical about having my car serviced at a dealership because i was always told it was cheaper to take it to regular mechanic shops. NEVER AGAIN!!! I can't believe i didn't take it there sooner! The quality has been so much better, the price has never been unreasonable and i have never been more comftortable trusting someone with my car. Not to mention the customer service! I always take my car to Jose and he always takes care of me. He's friendly and understanding. He explains everything clearly and lets me know my options and what to expect in any situation. I have never been happier and i no longer freak out when something is wrong with my car. I would definatley recommend you take your vehicle to Jose at John Eagle Honda. He'll take care of you.

copujol

21 de ene. de 2010

We have been dealing with JohnEagle Honda for many years and have bought somewhere around 10 different Hondas from them, but where they excell is with their service department. We have had the same service person oversee all of our maintanence and repairs and refuse to let anyone else touch our cars if at all possible. We have never had to bring one of them back because the service was not correct or a problem not fixed. Richard always has our cars out when promised and never tries to sell us something we don't need. We plan to never take our cars to anyone else for service, and have not in over the 15 years we have dealt with John Eagle Honda and Richard.

RaginCajun

21 de ene. de 2010

Ive been going to John Eagle Honda for 10 years. Matt Schonacher has been my Service Representative the whole time. He has been outstanding in taking care of every need that I have had with my Honda. No matter what time of day he is always available to service my vehicle until I'm satisfied. Excellent Customer Service.

Outoftowner

21 de ene. de 2010

Last week I was having minor issues with my accord while I was on business in Houston. Being from out of town I wasn't sure where to bring it, but I was referred by a co-worker to John Eagle Honda. The service was excellent and the staff was very professional. As soon as I started speaking with Danny about my problems I knew they would get taken care of. He was extremely professional and I felt very secure with him orchestrating the service of my vehicle. The garage treated my car with respect and before I knew it, Danny was handing me my keys. Great job to Danny and his garage.

johnn5

21 de ene. de 2010

I have been a customer of John Eagle Honda Houston since 2003 and travel over 30 miles each way, passing 2 other Honda dealerships to get my cars serviced. I have extremely high trust with all of my vehicles including my families and continue to refer anyone I know with a Honda to visit these guys.

mlmalone

21 de ene. de 2010

Excellent experience with Jeremy in the Service Department. Appointment was set, loaner car was ready, service work was completed in a day. The entire experience was very professional and had the customer in mind. First time Honda buyer and first time buyer from John Eagle. I would highly recommend the Dealership as well as my Service Writer. Great Experience!!

lennye

21 de ene. de 2010

Outstanding service! Every time I have gone to John Eagle for service I have always had a great experience. John Eagle and its employees go above and beyond to make the customer happy. I have bought 2 cars from John Eagle and always get any repairs and service done at their location because I know it will be done right and I know they will go above and beyond to accommodate me.

craig dougherty

21 de ene. de 2010

My car needed to have some service done and I was in a huge crunch for time. Matt Schonacher sensed that I had no time to deal w/ this, he was kind, professional, and put a sense of urgency to my situation and got me in a loaner car and sent me on my way! I was very appreciative for this kind of service and respect of my time.

sergioerika

21 de ene. de 2010

I really like the service there. Had some light on the car on after I took it to some kwick car lube for an oil change, big mistake, But talked to Jose Santigo and the lube guys there check it out and told me they never replaced some oil can and had striped the bolt holding the oil. Nedless to say Jose Santiago helped me so much and if it wasnt for his knowlege would have thought it was the motor or took it to some slum shop and sold me on a 1000 dollor repair for just a bolt and new oil filter. Thank you for your quality service I will conitnue to bring my car there for everything, because I know it will be done with honesty. Thank you Jose.

mhoffman

20 de ene. de 2010

Ten years ago a friend sent me to John Eagle Honda. I have since then purchased several cars and have been totally satisfied. The price was right and from the beginning have been treated as part of the family from the sales department, to the finance department, parts departmemt and continuing to the service department. Danny Wright and Matt Schonacher have always treated my family with the upmost respect and honesty. They take care of us and make sure our Honda's are running perfectly. If they tell me it needs repair, I know they are correct. My cars are always fixed and stay fixed. Many of the other employees know me on a first name basis and we always enjoy seeing each other. If Danny or Matt are not in, I know I will be taken care of by others on their team. I have had situations that require additional assistance, when on the road, and Danny or Matt were there for me. One phone call and I was on the road again. I would not buy a car from any other place and I tell all my friends to visit the dealership when looking for a new car. I rest comfortably knowing I have a relationship with the best dealer in the United States. The rating of 5 should be a 10 in my book. John Eagle Honda is leading the way with honesty, quality service and do it right attitude. Thank you John Eagle Honda.M. Hoffman

ccampos

20 de ene. de 2010

Any time that I have ever had a question about something going on with my car, needed an oil change, car wash or anything else Roger has been more than happy to assist. He does absolutely everything possible to accommodate my needs and to take care of my car. I know that the answer to my question is just a phone call away! *All other employees in the service department have also always been very helpful and friendly!

sportygurl68

20 de ene. de 2010

My experience at John Eagle Honda of Houston has been so positive that I hardly know where to begin. From the first day I walked into the showroom to the present (my Honda Odyssey is currently in service as I write this), my experience has been positive. I especially want to give a "shout out" regarding my service advisor, Roger Hickey. He represents the dealership with such a perfect blend of expertise and an attitude of service, balanced with an eye toward practicality and the bottom line. I would definitely recommend John Eagle Honda as my Honda dealership of choice in the greater Houston area.

Goddard1

20 de ene. de 2010

Over the last eighteen months I've been working on a custom supercharger system for my '07 Honda S2000. The project which was completed in November required purchasing quite a number of OEM parts (some of them several times) for use as templates and/or to be modified for my purposes. Chris Lynn in John Eagles parts department has always been patient, helpful and has done a great job of locating the special parts I need- and getting them shipped in a timely manner. The parts department has also supported my custom build by authorizing a special discount on select parts whenever possible. I work with Stan on occasion and he is equally thorough and knowledgeable. Over the last couple years my car has needed some occasional warranty work as well. Danny Wright on the John Eagle service drive has always been courteous and professional as has Jeremy Reardon in discussing these minor issues with me and getting them resolved. I'm generally in an out of the shop in less than an hour (with or without an appointment) and my car is always handled with great care. These guys appreciate the time and energy I've put into the build and share my interest in "modified" street and track cars. Together Danny and Jeremy help me keep the car in like new condition as it morphs into a "sleeping dragon". Thanks again Danny, Jeremy, Chris and Stan. Jack HeathHouston, TX

Tambrey

20 de ene. de 2010

I bring my car in to have a regular checkups. I can trust Danny Wright to always be helpful and honest. I know that anything he tells me to have done really needs to be fixed and not just trying to get more money out or me. I don't live in Houston but it is worth the trip to make sure my car is taken care of the right way. I recommend John Eagle's Honda for servicing and ask for Danny Wright...he is the best.

raymd

20 de ene. de 2010

Matt really takes care of me and my car. The service team is awesome and I trust them with my vehicle. Matt makes getting my oil changed and maintenance a snap. It was quick and I was able to get in and out in a jiffy. I look forward to doing more business with John Eagle.

nanirulz

20 de ene. de 2010

I have been a customer of John Eagle Honda for over twenty years. During this time and for the last several years, Jeremy has been my service advisor. I have owned 7 Hondas, currently bringing in four for service on a regular basis and he has gone out of his way to see that my service experience has been first class, regardless of the reasons for the visit. He has always provided a loaner car when asked and honored all coupons that I have brought to him. I would highly recommend the service department at John Eagle for anyone needing a dependable Honda service. Thank you, Kathy Kray

Kenia

20 de ene. de 2010

Although, I did not buy my car at this location. I truly enjoy and trust coming to this location to get service. Everytime, I bring my car for service, I feel that I am being taking care of and that my car needs are being meet. I always get the best advise from Matt and I have learned to trust his judgement and advise.

lhughes804

20 de ene. de 2010

Matt is the reason I have bought 3 cars from John Eagle and refered about 10 more. The sales department is average, but the service department is what sets John Eagle apart from the rest of the Honda dealers. I am a Honda guy, started racing Honda motorcycles at age 11 and had support from American Honda when I turned pro. So I believe in the product and Matt and his supporting crew is the reason that I keep coming back to John Eagle.

slatina7330

20 de ene. de 2010

I always take my car to Danny to get serviced its really easy to make an appointment and he always gives us a great price. Ive been going to john eagle for about a year now and I would not go any where else. Danny is also really good about reminding me when its time to get serviced.

Geana

20 de ene. de 2010

To whom it may concern:I understand I am to write the reason 'Why' I gave the ratings I gave....Danny Wright is WONDERFUL! I believe it was 1998 when I purchased my first Honda, then a second in 2001. I can't remember any other service adviser that has treated me as well as Danny. He is considerate of my time and always helpful. He always gives a great explanation of what needs to be done and gets it done ASAP. I moved to Humble in 2008 and would make the trip all the way up there just for an oil change because of the exceptional service I receive from him. In 2009, I moved back to Houston and purchased a Chevy Tahoe. I will not name the dealership, but I will say, there is no comparison. When its time to trade in again, I will be going back to a Honda and definitely to John Eagle. In the mean time, I will be bringing it in for every oil change and anything else that can be done at John Eagle to avoid taking it to the dealer I bought it from. I don't/won't go anywhere else. I have to say, if Danny ever left the dealership, someone would have some big shoes to fill.Sincerely,Geana Carr

laceyhardi

20 de ene. de 2010

My family has bought all of all cars from John Eagle Hondda and have service them there. I have always had fast service and best quality of cars. They work with you on all your needs and have very friendly employees. Matt Schonacher gets all the services I need done and as quickly as possible at the best price.

roy281

20 de ene. de 2010

My wife took our Honda Odyssey in for maintenance recently, and Louis Bonner treated her with first class customer service. She did not feel intimidated like with the other dealers, the price was fair, and the it was completed in a very timely manner. As long as Louis is working there, we will never take our Honda to another dealer. I don't see how some of the other dealers stay in business. Thanks to Louis, John Eagle Honda of Houston definetely has my business.

gamackay

20 de ene. de 2010

The have always been clear, precise and thoughtful with me, my wife and my son. If you need anything serviced on your Honda, call Richard and he'll take care of you. I've serviced the following vehicles; 1999 Odyssey, 2001 Odyssey, 2005 Odyssey & 2009 Fit and all have been handled with great care. The last three were also purchased there and that experience was good as well. I'd give them one extra star just for being good people!I have a Volkswagen that I can't get competent service for, and I've driven countless miles looking. John Eagle has been a blessing for the ten years we've lived in this zip code. Wouldn't take my Hondas anywhere else (unless I'm on a road trip of course). I have a 2010 Camaro as well and I'm dreading that first oil change. I have absolutely no reservations regarding John Eagle Honda's service department.Don't like their web site much though. Messes up my iPhone, forcing me to use 3G. Wish it wouldn't use all that Flash stuff. Or maybe if it simply sensed my mobile browser and give me the facts in a smaller format? Their service number is 281.955.6666. We've always been happy with Richard Rainoshek and John Eagle Honda in Houston.

afterall

20 de ene. de 2010

Mr. Bonner is the only advisor I will bring my veh. to ever. He is always professionaland treats his customers with respect. He is very knowledgable and explains the work needed on my car so i can understand what im paying for. I always feel like my car isrunning like it should and i got my moneys worth when I pick up.Thank You Louisp.s. don't you go anywhere.

rudyanzaldua

20 de ene. de 2010

The commitment dedicated from John Eagle and it's employees in providing world class service is evident as you are greeted by the first representative. My Honda was purchased from there and continues to be serviced by their knowledgeabletechnicians. I have yet to experience an unpleasant visit and I can contribute thatto Matt Schoanacher and his ability to pleasantly resolve any issue at hand. When I am able to purchase my next vehicle, it will definitely be from John Eagle Honda.

ccordes

20 de ene. de 2010

This dealership has surpassed all of my expectations! I was impressed from the moment I bought my vehicle and I continue to be impressed every time I go back for service. I'm looking to buy a Tahoe in 2010. I'm seriously looking at the Ridgline only to stay with this dealership. I went into the dealership to get my oilchange for the first time and Matt Sheanaker gave me his business card with his number on it and told me to call him if I ever needed anything. I've never had service like that from any other dealership.

jhoneycutt

20 de ene. de 2010

I've been going to John Eagle Honda of Houston for over 10 years and the service is exceptional. Matt Schonacher and Mike Mueller go above and beyond to help customers and I highly recommend anyone with a Honda to go see either one of them. They'll take care of you and make sure you leave with smile.

sarahdance87

20 de ene. de 2010

Danny is always very welcoming and ready to fix any problems that I have with my car. He always gets me an appointment that fits my schedule and goes above and beyond with every visit. He always answers my phone calls and/or returns my messages promptly. He is a dedicated worker and it shows through his positive attitude. He is truly an asset to the John Eagle Honda Service team. :-)

bbennett333

20 de ene. de 2010

Danny is always available to me even by phone, he is understanding and not pushy at all, he goes beyond what I think others would, I ask him to personally drive my car into the baYS because the others get in the car and change the radio station, adjust the seat when I have asked them not to repeatedly so he drives it in and out. He doesn/t act like I am crazy because I don't want to have to re-adjust everything every thime I go in.

dmark311

20 de ene. de 2010

I brought my car in for service and Danny Wright was so professional. He always gets the appointment set timely, call me promptly with the issue and the repair is done on time and right. He always has the car cleaned and ready upon pick-up.I highly recommend this dealer for all service. Go Danny!

Phufu

20 de ene. de 2010

I bought my first car here at John Eagle Honda in December 1999. I loved my Honda Civic. I live near downtown Houston and this dealership is no where near my house but I kept coming back, for service, maintenance and whatever I needed. I was always greeted with a smile and felt confident that the work was getting done correctly. Around 2001 or 2002 I met Matt Schonacher (I can never spell his name right.) He has been my Honda Hero to say the least. I knew nothing about cars. I would call him and he would always speak to me in detail about what was wrong with my Civic and what I need to have done. He never made me feel lost or confused. I could honestly say that I trusted Matt completely. I was always satisfied with any work I had done at John Eagle. It has been 8 or 9 years that John Eagle and Matt have taken care of my vehicle. In 2009 it was time for me to purchase a new vehicle and I could not imagine not having a Honda and not having Matt help me. I went on the website and picked out my new car a 2009 Honda Element SC. I went to John Eagle with the picture of my new car and told them that I am here to buy this new car so that Matt can take care of it for the next 5 years. I am certain that I will be a lifetime customer of John Eagle Honda and I hope that Matt Schonacher is a lifetime employee.

toots53150

20 de ene. de 2010

Jeremy Reardon has always been consistently friendly, helpful and professional in taking care of all our Honda service needs. He makes the experience a great one and we are very grateful. Jeremy exhibits each and every time that he cares and wants to address all our questions and is very patient when we have many! John Eagle Honda is our favorite dealership and though we moved to another area, we most trust this dealership with our cars and finances. The whole team is very nice and professional and sincerely makes you feel welcomed.

srhamm1999

20 de ene. de 2010

Matt has been my service advisor for 8 years now. He is awesome, always takes care of me and my car. I have always had excellent customer service at John Eagle Honda of Houston. I wouldn't take my car anywhere else. Always fast and friendly service and always has a loaner car available when needed. I have recommended Matt and John Eagle Honda of Houston to everyone who has needed excellent customer service for their car needs.

snowcoolio

20 de ene. de 2010

My partner and I love the consistency in service we always receive from danny and the staff at john eagle. Danny always greets us with a friendly attitude, even when i am not so forthcoming on a bad day. He is always honest and realistic about the problems with our vehicles,and he always makes sure to have them ready when they say they are ready. he even goes out of his way to make sure my messy vehicle has been cleaned before i get it back! it is because of these little things that i dont go anywhere else.

Farzain

20 de ene. de 2010

Danny is a good guy and has very nice customer service skills and is very polite to all his customers and employees. He was very tentative with me as well as offered me a loaner car just so I could get my errands done while my car was getting new tires put on. I love going to John Eagle Honda because the experience that I have as a customer at a dealership is priceless.

babitua

20 de ene. de 2010

I took my car to John Eagle Honda for the first time two years ago. Danny Wright is a Sevice Advisor there and he was extremely helpful. Everytime I take my car in Danny explains what is wrong and how they are going to take care of it. I wouldn't even think about taking my car to another shop because of Danny's excellent customer service!

gymmommy

20 de ene. de 2010

He has always been wonderful in the way he handles any concerns I have about my car. Makes sure that the work that I take my car in for is taken care of in a prompt and professional matter and I will be sure that I buy all of my cars at John Eagle because of the exceptional service that I am always given.

janeta40

20 de ene. de 2010

I have purchased three accords from John Eagle. There service is outstanding and they answer all of my questions. Matt always is helpful when I have a problem and he takes excellent care of me and my car. When my car needs work done John Eagle provides me with a loner car so I am never stranded.

johnn5

20 de ene. de 2010

The service manager and staff in the service dept is top notch. I have been a customer of theirs since 2003 and drive from the Galleria area, passing a few Honda dealership to have my vehicles serviced because of their great customer service and end results. Any issues that I know of or dont know of, they find it and fix it the first time. JN

Ridgeline4Life81

20 de ene. de 2010

Couple weeks ago my Ridgleline blew a gasket. I brought it up there to get a quote. Dealt with Danny. Nice guy. They fixed my truck and got it back to me in just a couple of days. I was happy with the service and the speed that they got it back to me. I would def. recommend this place.

Reubon

20 de ene. de 2010

Had problems with my car that local mechanic could not deal with so I brought in and Danny took care of it. Back on the road again. Just can't wait to get back on the road again, just like cruising with all my friends, and I just can't wait to get back on the road again.

bpbuddha25

20 de ene. de 2010

I brought a 91' Prelude in a couple months ago. I really didnt know to much about the car seeing as it was my girlfriends. The guy that helped me was really awsome. He was very informative and friendly. The guys name was Danny Wright. If you are goin to get your car worked on there, I suggest you ask for him. I got my car back within like 3 days. All in all, just a good experience.

Cat0921

30 de dic. de 2009

I have dealt with Gillman, Goodson, Ruselle & Smith, Streater Smith, Honda Cars of Katy. My experience at John Eagle Honda has been THE WORST. My first complain was their service. I have never spent more than 3 hours at a dealership. This time, my husband and I spent 5 hours. Not that the sales were working with us the entire time. The sales would talked to us for a few minutes and then told us to hold on and disappear for 30 plus minutes. The dealership that day was NOT packed. I believe the purpose of doing this is to see how much we want to buy. The car is for my husband and he had searched many Hondas and only very few has it. When he found it, he wants it very much. From willing to sit there for 5 hours, the sales knew that my husband wanted the car very much. Therefore, the sales on purposely played games and would not negotiate / lower the price. Even the price was not good at all, my husband still would buy it if the trade in for his old car was reasonble. "Reasonable" in our mind was $500. Guess how much John Eagle offered us? $100 !!! We understand that the car was very beat up and had many many problems. But, we also know that as long as the car moves, it will still worth a couple of hundred. ONE HUNDRED DOLLARS? Come on! For five hours, I sat there patiently because I know how much my husband wants this car. But, I had enough and advise to leave. Later that day, we sold the car to Carmax for $1200.

deadhead71

19 de sep. de 2009

We had previously purchased two vehicles from this dealership. We called and received a price on a new Pilot. We went in the following day, for a test drive and gave them a deposit to find the vehicle for us. Lewis had given us pricing (about $2000)on some things they put on their vehicles (tinting, windshield protection, paint protection, data dots, and a Pro Pack with accessories). I did some research over the weekend and determined I did not want all the extras , and called on Monday to let him know. The position he took was that they "do not renegotiate". We had not even signed paperwork at this point. Ammar is the sales manager, and he had told my wife he would contact me, which he did not do. I ended up cancelling the check and going to a more reputable dealer. Apparently options aren't optional at John Eagle Honda. By the way, their pricing on accessories at the time of sale is almost double what you can buy them for at the same dealership later.

CarWoes

19 de abr. de 2008

This is back in July 2006 but I should have posted it back then. We were in a hurry to replace a vehicle that had been totalled. We seriously considered a 2000 (maybe 2001?) Accord with 100,000 miles on it. We were told it had been meticulously maintained and even that the service work had been done at that dealership. The sales person supposedly knew the prior owner. After consulting with our auto mechanic, he told us to find out if it had the original timing belt. The sales person hemmed and hawed and eventually had to admit that the service work had not been done at that dealership, he couldn't verify any prior maintenance and he couldn't contact the prior owner. A total change in story. The sales person knew we were in a hurry and thought he could give us a snow job. We ran the other direction and will never go back to John Eagle Honda.

Steve2002

17 de feb. de 2005

I took my wife's 2002 Odyssey to have oil changed and specifically asked not to run it through their scratch-o-matic car wash. The van came back wet! After voicing my displeasure loudly, I got the oil change for free and an apology from the service mgr. I've also tried on many occasions in the past to buy a car from this dealership (including the Odyssey) and always found a better deal elsewhere.

PSI

19 de feb. de 2004

'91 Civic failed emissions but runs strong. Took in to have them diagnose problem. They did a compression test and basically told me I needed a whole new engine $3K+ !! Found a small garage with an honest mechanic. After cleaning the intake manifold (~$60), the car passed with flying colors! John Eagle Honda didnt even suggest this alternative, nor were the compression numbers that bad for a 13 year old car. Service reps at John Eagle are friendly and they have nice facilities, but the technical department and advice is lacking. Go there for their bigscreen tvs and coffee, but not if you have a real problem with your car.