emoneys

17 de mar. de 2011

Called the dealer and told salesman, Don Laporte, what I was looking for -he took the time to see what he had coming in on order and told me when he should expect it in. Other dealers did not do that to me - most told me no way to tell, etc.. etc..I told him I wanted it, took a deposit over the phone. I called the day it was supposed to come in and unfortunately was told it was delayed. Was given a new date. Called the day before that day to see if it would be in - was told it was delayed again. This happened a couple of times but the whole time they were very apologetic. Receptionist got to know me because I called so often to check on if my car was in. It ended up coming in about 1.5 weeks later than expected - but it wasn't the dealers fault. Don was very apologetic. Day it came in he called to let me know as soon as the truck rolled in - he knew I was excited. He made an appointment for me to come in that day - said car would be ready. Had to wait about 1 hr to meet with salesman and finance guy (I had my own financing - but he does the paperwork)..They were busy, I guess good dealers sell cars. So waiting wasn't bad though, very nice lounge with espresso/cappuccino machine. After meeting with finance guy, sales manager introduced himself and handed me a $50 gas card - said "Don told me you had to wait longer than expected, so take this for your wait"Don offered to go through the manual with me, he explained the maintenance schedule - offered me a free 3000 mile check up and oil change - he then took me out to my car which was sparkling clean, it smelled good - he helped to set up my bluetooth on my phone, showed me all the controls, knobs, and buttons - was very knowledgable. Oh yeah - and it had a full tank of gas.Definitely would recommend this dealer - and ask for Don.