Mathew Dsouza

14 de oct. de 2013

I truly enjoyed working with this Dealer, their prices were very competitive and the best among all the dealers. Quick quotes over emails and good response. Friendly people to talk to and discuss the buying experience.

Karen Bryant

31 de mar. de 2013

I purchased a 2010 Camry. Mark Gulley was my salesman. I want to praise him for his professionalism. I arrived at 4:00 pm and the deal was sealed by 5:30. Which I thought was great. Going back when it's time to purchase another car. My experience was GREAT!!!!!!!!

RosyMom29

30 de ene. de 2013

I have a 2004 Toyota Camry purchased at Joseph Toyota. All of the required and maintenance type service has been done at Joseph Toyota. Most recently (December, 2012), I invested $1,700 in a new suspension system for my vehicle, knowing that Toyota vehicles are long lasting if well taken care of. On January 21, my faith in the Toyota brand was completely changed. I now have a Camry in very good condition, inside and out, but have an engine that is totally shot. Im told I need a new engine that will cost about the same amount as the value of the car. I truly believe that somewhere along the way, in all the required maintenance done at Joseph Toyota, the service techs did not do all the checking/maintenance they should have, and I have to pay for the mistake. After taking with two other mechanics not associated with Toyota, they both agree that this problem is highly unusual and should not have happened. Needless to say, this whole experience did not sit well with me and I believe other Toyota owners should be very careful. Ask to have the parts they claim to have replaced; ask to get a detailed review of what was done and dont let them snow you into repairs that are not needed. Get a second opinion! What will Toyta do for me?

Frustrated

28 de ene. de 2013

My husband and I went here based on the reviews on cars.com to buy a nice used minivan with more than 100,000 miles on it as a transition out of our Suburban. Our first salesman was OK, but admitted that many of the used minivans on the lot had power sliding doors that did not work. For the prices they were asking, that is ridiculous. We drove one that was OK, and went to look at another dealer. We knew that Joseph Toyota closed at 6 that Saturday, so we went back to the lot with about a 1/2 hour to spare to take a second look. A different salesman approached us. We told him the name of the first salesman we had dealt with and he said, "He's gone." Fine. We told him we came back to look at some of their minivans. So he knew we made a special trip back to their dealership for the second time that day, and admitted he had seen us there earlier in the day. As he showed us the minivans, he also admitted that he thought there was only one on their lot on which the power doors actually worked. In fact, my husband got shut in one of the vans and couldn't get out! He said he wasn't even sure why those vans were on their lot. Well, neither am I! We looked at the van he said was the best one, and when I asked him if I could drive it, he was offended because it was 5:45! Pardon me, but aren't their hours until 6? Two different times during the conversation when I talked about test driving it, he made a HUGE deal, saying things like "Well, if you're REALLY INTERESTED I GUESS I could get the keys, etc." We were so mad we went right over to the new car showroom and complained. The new car manager was very nice and apologized, but the damage had already been done. We will never return and if that salesman doesn't want to work for a living, I'm assuming plenty of people in this economy would take his job!

Jen

22 de ene. de 2013

I've had nothing but GREAT service from Joseph Toyota. The buying process was easy and no pressure from the salesperson. I've been 3 times to have service on my car and every time - it's been excellent. Every person I've dealt with has been very friendly and helpful. I will continue to come back to this location, even though I have another Toyota dealership within 2 minutes of my house. Keep up the good work!

Judy L

6 de ene. de 2013

The waiting room was clean and they offer soft drinks, snacks and coffee while waiting. I was told it would be about an hour and the work was completed in about 45 minutes - very nice to be out in less time than I was tolc.

Dependable car man

31 de ago. de 2012

I am sure we have all heard the stories about how customer service do not care about you they just want your money, but every time I have had service done I always feel at ease!! If I am getting my oil changed, brakes changed, or my air bag suspension, I have always had prompt and polite service. Each time Jason has helped me and always greats me with a smile and ensures I understand what is done with my car, I truly appreciate the extra time I feel he takes!!

Seth W 3698

30 de ago. de 2012

My review of this dealer is over two aspects of this dealer, first buying a new car and second, the service. I have bought both of my cars from Joseph, including my very first car. My latest experience was buying a 2010 Toyota Corolla from Joseph, after I narrowed down what I wanted in the car, and after comparing prices of the local competitors I decided to go to Joseph due to my past experiences. I worked with a salesman who was able to make the whole process stress free. Within no time, he had located the car and made all the arrangements to get the car that I wanted transferred from another Toyota dealer out of state to Joseph. Within a week I received a call stating the car was here and it was time to sit down with financing. In no time I was done with the paperwork and was the proud new owner of my Corolla. The other area I would like to complement would be their service department. Not long ago, Joseph expanded their service area as well as remodeled their entire dealership and it is amazing. All of the service managers are friendly and personable, unlike the majority of dealers that seem as if they are too good to talk to you. Once you are checked in you have the option of waiting in one of their two waiting rooms with complementary drinks and snacks, Free Wi-Fi, and Televisions to watch while you wait. When your car is done, the service managers personally walk in and explain everything that was done to your car including things that may need to be done in the future to avoid any major issues. I have had both of my cars serviced at Joseph and I will continue to as long as I am living in the area. I cannot stress how helpful this dealership is to their customers, I have recommended friends and family members to Joseph and every one of them have purchased cars from there with nothing but positive things to say. This dealer strives for customer satisfaction and that is why I strongly recommend Joseph Toyota of Cincinnati.

Mandi

30 de ago. de 2012

The service man was very personable, work was great and completed in a timely manor

womanfromohio

30 de ago. de 2012

I came in with my 2006 toyota sienna to get a few recalls taken care of. Jason Smith is who helped me and he was absolutely fabulous! He got my recalls taken care of in a very timely manner. I was very happy with the service I received at Toyota of Cincinnati

Prius

27 de may. de 2012

I can say they have the best prices around I looked in Columbus, Dayton, and Cincinnati! My salesman Tom was awesome. But it seemed that there was a disconnect from the used cars to the title department to the finance manager. Everyone was on different pages. They messed up my paper work but did resolve the problem by delivering the car out to me. I can say some of their employees need better practice on their customer service, but most of them had things together. I was not 100% satisfied but I would go back to give them a second chance.

Toyota Camry Owner

22 de may. de 2012

Nick Weisbrod gave us excellent service. He gave us an excellent price and was willing to help in any way he could.

Sparky

13 de abr. de 2012

It was an effortless process with no haggling on price.

Grandpa

12 de abr. de 2012

Easiest new car purchase I ever made! My online inquiry into the trade-in value of our '05 Toyota and the probable cost of a new Toyota brought responses from three Toyota dealers. Joseph Toyota of Cincinnati was first to respond; we made an appointment with the Internet Sales person. He did his homework, had all his numbers in order, and had the car we wanted, so we bought it. We may never figure out how to use Bluetooth or the GPS, but we are enjoying our new Toyota Camry XLE V6.

trwessen

22 de mar. de 2012

They were very professional and diect to the point. Best price and obtained exactly what I wanted.

Econguy

11 de sep. de 2011

Looked all over the middle of the country for the Toyota we wanted. Found it at Joseph Toyota of Cincinnati. Called them on a Sunday afternoon and through a series of phone conversations and emails, made the deal. Drove up from Memphis the next day. Test drove the car (SUV), they drove my trade in, then talked with the finance department and drove it home. I was there only two hours. The facilities are clean & well appointed, they gave me the higher price of the range we discussed for my trade, the finance manager found me a lower rate than was being offered by Toyota for the certified pre-owned vehicle without being asked, and everyone was polite & efficient. Good, clean, painless transaction. Highly recommend the folks at Joseph.