Altima 2016

9 de jul. de 2016

I've been to several delearships and experienced everything from being told i had to pay ridiculous fees, inflated prices and even had a delearship deny me of a good deal because i wasn't financing. At koeppel nissan freddie made it clear that they were about transparency and integrity, meaning no crazy fees and Deceit. Freddy was very knowledgeable, considerate, professional and understanding. Thank you freddie for a great experience!!!

Christine65

1 de jul. de 2016

I have been shopping around for another car for months as my lease was due to expire at the end of July 2016. I came extremely close to signing a deal three (3) times. First with Hyundai, who was my current lessor, then with Honda and Mazda. I was at the final stages of the deal with Mazda when my daughter told me that her close friend had just signed a deal with Koeppel Nissan for a Rouge and that I should at least entertain the idea before committing to Mazda. While very skeptical about dealing with yet another salesperson, I agreed (and I am so glad I did). I asked her for the name of the salesperson that her friend dealt with as I wanted to deal with the same person. At that point she gave me Chris Modugno's name. I called Chris immediately and introduced myself as a friend of a person who had just leased a Rogue with him. I explained to him, over the phone, exactly what I was looking for. He immediately made me feel comfortable and listened intently to my needs and most importantly my budget. I was immediately impressed with his impeccable customer service and professionalism. I went to the dealership the next day to meet with Chris to see the Rogue and hopefully sign the deal. The minute I met him and sat down to discuss all the specifics, I immediately knew that I was going to sign this deal no matter what. Of all the salespeople I met with over the last few months, not one of them came even close to Chris. He was extremely patient, informative, knowledgeable and an all around amazing salesperson. Unfortunately, the deal did not go through that deal due to issues on my end. Chris stayed in touch with me several times over the next few days informing me as to where we were in the process. He truly cared about me and my getting the vehicle more than your usual salesperson who, from past experiences, cares more about their commission .I am beyond thrilled to say that the deal did go through a few days later. I am extremely happy with my decision to go with Koeppel Nissan as it gave me the opportunity to experience customer service at its finest in Chris Modugno. There is no doubt whatsoever in my mind that I will stay with Koeppel Nissan when my lease is up. I WILL NOT recommend Chris Modugno and Koeppel Nissan to all my friends and family, I WILL INSIST ON IT!!!!! Thank you Chris and Koeppel Nissan...You made me one happy and extremely satisfied customerSincerely,Christine Avidano

Joey H

7 de jun. de 2016

I never write reviews but I just had such a great experience at Koeppel Nissan that I just had to share it with everyone. Freddie Mercado from the Pre owned sales department was absolutely exceptional from the minute I walked in to see the Pre Owned cars till the end when I drove out with the car I wanted. I went to 4 other Car dealers before I went to Koeppel and they were all the same which was very pushy and not professional but Freddie Mercado was Professional and not pushy at all he showed me the car and answered all my questions. Freddie was really Cool he made the process real smooth. All I can say if your looking for a Pre Owned Vehicle and you dont want to feel like your being pushed to buy a car Freddie Mercado is the guy you want to go see. Thank You Freddie for the great experience.

Diane

21 de may. de 2016

I just leased my 2016 Nissan Altima. This will be my 5th car! **Danny Colon** is my salesman that I have had the pleasure of leasing with for 8 years. HE IS GREAT!!!! The process of leasing or buying goes without say the "smoothest experience" that I have always had at Koeppel. Luis is amazing at getting all of my paperwork organized quickly and efficiently. The Service Dept is very friendly, and I just met Wilson and he is very personable too :) The teamwork that is put into each clients individual needs is truly Exceptional at Koeppel.

Blink516

21 de abr. de 2016

I had an appointment for 10am with the sales manager Joe Sierra, and walked out by 1pm with a brand new car, stress free didn't have to deal with the haggling back and forth. We negotiated a great contract and never experienced anything like this before. I usually dread going to car dealerships, but Joe and his salesman Chris did an excellent job making me comfortable and offered me an amazing deal. Would highly recommend Joe and this dealership to anyone looking to buy or lease a car.

Dee

20 de abr. de 2016

I honestly had the best experience with my salesman. He was super informative, helpful, and did not put pressure on me. However, I almost walked out after I sat down with Joe from Allstate. He was BEYOND rude to the salesman and acting like my son having a temper tantrum when he thought I could not hear. I was APPALLED. If he offered me the insurance for free I would NOT have even take it. I would highly recommend NOT going to him for insurance.

ves235

29 de mar. de 2016

In my experience it is rare to find a car dealer who is in no hurry, who discloses all the information, and who goes beyond the point of sale in helping you adjust to your new car. Joe Sierra and Eleanor did exactly that. I got at least 8 comprehensively explained buying and leasing options written out for me. Joe answered every math question I could come up with and worked very closely with me to find a deal that was best for me. Eleanor helped me test drive a number of cars and together with Joe, found the car I wanted, with all the features I decided to upgrade, and had no hesitation to acquire it from another dealership. They also worked with me to choose a beautiful leather color for the interior, I highly recommend Koeppel Nissan for their custom interior work, the car I got is getting compliments like no tomorrow. (Autumn Brown Leather)After we finalized the deal, Joe and Eleanor texted me several times throughout the next few days to give me updates about the status of my order, though they did not need anymore paperwork or signatures from me. My car was ready 2 days earlier than they estimated, and I drove it off the dealership feeling really content with the choices I made, and the good hands I was in for any future service needed. Eleanor texted me a few times in the following weeks to ensure I was happy with my vehicle, well beyond the couple days that most dealerships give you to find any flaws in the car. Again, these are two passionate, caring, and honest car sales professionals. I have never dealt with anyone so open, straightforward, and consistent as Joe and Eleanor. I will absolutely be back for future business with Koeppel Nissan.

mrzak01

2 de mar. de 2016

This is my forth lease, and all previous leases were with different companies. I swore I wouldn't go back to a Nissan car due to terrible service at other dealership, but I was in the neighborhood and decided to stop in to check out the 2016 Maxima. For the first time, I was confident that I was getting an excellent deal and a great quality car thanks to Ms. Perez. She expressed the highest level of professionalism and answered every question that I had to ask - and believe me, I had A LOT of questions. The whole process went very smoothly and I couldn't be any more satisfied with the deal. I would highly recommend her to anyone looking for a Nissan vehicle. Just walk in and go straight to her desk and trust me, you won't regret it.

Evoking1230

17 de feb. de 2016

I wanted to take the time out to give credit where credit is due.As a customer service professional myself, (General Manager for a hotel) I was very impressed with the service I received from the initial emails with Tamara to the close with Luis the Finance Manager. But of course, most importantly, the professionalism and excellent customer service I received while dealing with Sherman. He made the whole car buying experience painless and effortless and didnt make it feel like just another sale. So definitely make sure you ask for Sherman!!!Thank you to everyone at Koeppel Nissan for a great car buying experience. You can definitely bet I will be recommending Koeppel Nissan to anyone looking for a car or truck.

Marco Rodriguez

17 de feb. de 2016

Hi Joe, Thank you for reaching out to me in regards to my purchase. I did end up purchasing the 2013 NIssan Altima SV and enjoying every minute of it. I wanted to take the time out to give credit where credit is due. As a customer service professional myself, (General Manager for a hotel) I was very impressed with the service I received from the initial emails with Tamara to the close with Luis the Finance Manager. But of course, most importantly, the professionalism and excellent customer service I received while dealing with Sherman. He made the whole car buying experience painless and effortless and didnt make it feel like just another sale. So definitely make sure you ask for Sherman!!! Thank you to everyone at Koeppel Nissan for a great car buying experience. You can definitely bet I will be recommending Koeppel Nissan to anyone looking for a car or truck.

Juscallmea

29 de ene. de 2016

I went to trade in my bmw 328i convertible to get a four door car because I just had a baby. When I went to complete to transaction my car went from having a trade in value of 10,000 to 4,000 because they said they ran my car fax and that I had a salvaged title. I just paid to get my car fax and they lied. My car title is fine. I would never trust this dealership again.

S2015

4 de ene. de 2016

I worked with Eleanor. She is very nice and showed great knowledge on various models. She broke down the pros and cons of different models before I made the purchase. I initially wanted to get the Altima SV edition with few add-ons which tops the price of fully loaded SL. So I went with the fully loaded SL. She also went over cashback savings including some insight on financing. Overall, Eleanor was a pleasure to work with and my car is running great. I went back two months after my purchase and staff made sure I was looked after.

Allegra

4 de ene. de 2016

The people at Koeppel Nissan were organized courteous and professional.I leased a 370z a week ago and couldn't be happier withthe quality and price of the car.

Meagan

12 de dic. de 2015

I was going to buy a used car, always wanted a maxima or an altima. When I first got to the dealership, I was attended too right away. Samuel Torres from Koeppel Nissan was great. He went over all the details with me and my parents and answered all our questions. I would defiantly recommend him to someone. Very nice guy. All the staff were very nice and took the time to sit and talk with you. I Was very happy overall.

A.W

9 de dic. de 2015

I went to The Dealer Yesterday 12/08/2015 walk in and no one said any think to me ,that very good so I can feel free and check the car what I want to feel look like 5 star garage no one bother you ,after that I walk around the floor and hear about few employee talk about they Health Insurance with company ,so I keep walk around the desk area and I don't know why ,I hear whispering to my ear from above ,that the man you must see and sit ,ok.So I star talk and ask few question and look the color and he give rec too,after that I intro my self and I fine his name Mr Nash Y Kedis and look his desk and I be live he have 4 star exc sales by years statue .Oh Lord Thank you to you I meet the BEST SALES CONS in Nissan Jackson Height NY 11372 also he been back forward to see Manager on duty with patient,polite,and friendly,kindness on price .Mr Nash Y.Kedis and Manager ( I forgot his name ) you both can bring sales up Nissan brand car and I be live that ,you guys amazing person been great business with you guy and I will recommend to family and friend and co worker .Look forward to sign the deal ,thank you ,thank you ,thank you.Sincerely : A.W

ToddH011

30 de nov. de 2015

I have given Koeppel Nissan a perfect rating because I have had past experience from other dealerships and Koeppel, so far, has been above and beyond. Prior to even arriving, I spoke with Sugely Collado, BDC representative, who answered my questions in a very warm, relaxing manner, set up an appointment for me to come in, and even called to follow up with me when I was running a little late. As soon as I arrived, salesman Juan Saldarriaga immediately greeted me. He was very knowledgeable & helpful, and worked with me with everything I asked for. Sales manager Joe Sierra also was extremely customer-oriented and really showed his appreciation for having my business. For me, it's not just getting the right price but knowing you have a business that will be there for you after you sign your name on the contract, and that's the feeling that I walked away with. Koeppel will have my future business.

Capt Steve

16 de nov. de 2015

I, like most people dread the car buying experience. I came close to buying a car at a Nissan in Rockland and it was a nightmare and I walked away very frustrated. Someone told me about Koeppel so I went to give it a try. I can tell you from the moment I walked into their dealership it was a pleasant experience. I dealt with Nelson Onofre and Sherman Hernandez who were both a pleasure to work with, courteous and very professional. They took their time to work with me and my wife with no pressure. We got exactly what we were looking for at a very good price. I will continue to recommend them to all my friends. No reason to shop anywhere else.

Jay c

31 de oct. de 2015

Purchased my Nissan 370 Z from Copel Nissan and what an experience. Probably my best buying experience I've ever had. From the general sales manager to my salesman I couldn't ask for a better experience. Courteous friendly and really know how to treat customers. If you're planning on buying a Nissan go see Elvin Vargas and Joe Clem and I promise you won't be disappointed thank you guys for everything.

Gmtmpastry

17 de oct. de 2015

This was my first experience with Koeppel and the first Nissan I have ever purchased and I am now wondering what took me so long. The sales staff and the process of making my purchase was great. They outlined every detail. I was coming off a lease 2 months early and they sorted out all the details and I had my new car the very next day.

Kim

16 de sep. de 2015

I recently went in to Nissan recently because my lease for an Altima ended. I have to say that being a customer for over 3 years with Koeppel Nissan I have received great customer care service. If you are looking for quality service I would highly recommend Joel Nunez!!!! He helped me not only find a car that was right for me but also helped me get the best deal!!!!

Yaneth V.

6 de sep. de 2015

After my car of 16 years gave out on me, I was in need of a new one, I did not want to deal with dealers that try to sell you the world. I met with Pablo Jimenez, I told him what I was in need of and he knew exactly what would work for me. He gave me the quotes on 2 models of my choice explaining the plus and minus of each vehicle. His knowledge and experience in the business made my decision an easy one. He made sure the process moved along smoothly and that I was treated with the upmost respect, Everyone was helpful and I am very happy with my overall experience. There is no doubt in my mind that I will recommend Pablo and staff members to my family and friends.

Aida Lopez

1 de sep. de 2015

About 2 years ago, I became a Koeppel Nissan customer and owner of a Nissan Altima. I have kept up with its oil change and other necessary check-ups with their maintenance personnel. Each time I went, I was well treated; they were patient and respectful as my Service Advisor, Chris Urena, answered all of my questions regarding my Nissan vehicle.As a woman, I did not feel that I was taken advantage of nor talked to as though I were a child and they spoke my language, Spanish.After 2 years, I have traded in my Nissan Altima for a Nissan Rogue of which I am a proud owner and again, Koeppel Nissan's Customer Service has treated me so well, I am a very happy and satisfied customer. I would and do recommend the Koeppel Nissan dealership to anyone shopping for a car.Sincerely,Aida Lopez,Jackson Heights, NY

Joe

30 de ago. de 2015

This is the second car we have purchased from Koeppel and from the same location. Golam could not have been nicer, more patient, and helpful. We did not go in looking for the car we left with, but Golam listened to our needs and made the perfect suggestion. We are very happy with our Nissan Rogue SL. The whole process from beginning to end was quick, easy, and convenient.

timviltz

21 de ago. de 2015

I have had a persistent problem with my 2012 Nissan Juke ever since I hit a pothole in January 2014. I had taken it to be repaired by various local garages three times before bringing it to Koeppel. Each time the mechanics kept my car for approximately three weeks and returned it in a similar condition, with only a temporary fix in place to mitigate the effect the problem was having on performance of the vehicle. Each time the problem would escalate to its previous severity in a matter of days. Kevin Cunningham and Donovan the tech diagnosed the true problem in a single day. On top of that, Kevin worked with me to get my vehicle repaired in a very tight timeline. I was initially pretty stressed out (to put it lightly) as I thought I would not be able to get the car repaired by the time I needed it, but Kevin assured me it would be done before then and absolutely came through.This was an issue that was costing me a small fortune each time I attempted to repair it and had stumped every mechanic who promised me they'd have it figured out. As far as I'm concerned, these guys are the Sherlock Holmes and Dr. Watson of auto repair diagnostics and I couldn't be happier. 5/5, would hire in a panicked furor again.

rafsoli

28 de jul. de 2015

The worst experience ever,just be aware to bring your Nissan Car in other service locationthis is my experience:after a bill of $5,000, the (service adviser, he is call himself!!!!) Kevin Cunningham did the worst handle situation EVER!!!, I'm sorry to say that but this "Office Service attended or maybe is to much to call him like this, I cannot use any other words!!!!" is a UNPROFESSIONAL, unapologetic, and without any experience, I'm not bringing my car anymore in this disgusting service shop and I'm make sure all people I know to stay away from this location, I hope in this coming future Mr Kevin you have the same experienceP.S I'm preparing a right complain letter for the Nissan USA Headquarters

Luis

22 de jul. de 2015

I just bought the 2012 Mournao had a great experience with our sales person Gulam and finance manager jhon

ebeny007

29 de jun. de 2015

I love doing business at this dealership, great experience. I tell anyone to take a chance at this dealership. Its the best dealership in queens. Just great!

rajndevi

12 de jun. de 2015

Had great time looking for a nissan rogue. My sales person elanor was very helpful, she explained everything to us. We're a family of 4. My thanks to rohanie fromrental,Jhon from finance, Elanor from sales. They were the best.

salman

31 de may. de 2015

sale representative are working excelent ,golam chowdhury is one of the best ,i feel very comfortable while i purchaseing the car .

Hazel

23 de may. de 2015

Wilson Lliguichushca was great! He was professional and knowledgable. He gave me a great deal on a lease of a brand new 2015 Nissan rouge. I would recommend going to Koeppel to have him service your car request.

juke123

9 de may. de 2015

What a wonderful experience! I know after shopping around for quite some time I got the best deal!Pablo never made me feel pressured and was more than willing to negotiate for me, and never seemed annoyed by my lack of time.Everything he told me via phone was 100% true and honest.And I am very skeptical being that I am in Sales myself.He took great care of my mother whom came down to handle all of the paperwork.And they were always willing to go the extra mile to make this deal work.I would definitely recommend this dealership to friends and colleagues.I would also like to thank Vanessa and Eddie as well.Wonderful team work guys!Thank you Koeppel Nissan

Carolyn_Queens

1 de may. de 2015

Last year Frokan Siddique assisted me in purchasing my 2012 Nissan Versa.. His personal approach make things so easy for me while he showed me what was available in my price range. Almost one year later the deanship has been amazing and I didn't want it to go unnoticed. Forkan was the first person I came in contact with at Koeppel Nissan and I have not been disappointment since. Thank you all for your service.

Nichole H.

30 de abr. de 2015

I was in the market to purchase a low mileage, no more than 5 years old, used car that fit an exact budget, which I understood would be no easy feat. Mamoud was my primary salesman, and he was excellent in working with me to find a suitable car that met all my needs. The sales management were also excellent as well as the finance manager in working with me. This is a dealer that understands how to work with a client to ensure a satisfactory sales experience.

Jennifer & Ralph

29 de abr. de 2015

My husband and I are currently have a 2014 Nissan Maxima. Joe Clem and Nash are great people that really took the time to help us with making the best choice for our needs. We really appreciated how professional and helpful they both were with explaining all the car's capabilities and so on. I would recommend everybody to go to Koeppel Nissan where they really take the time out to help you find your vehicle of choice and honestly the best price around! Thank you, Jennifer & Ralph

Mrpagan17

18 de abr. de 2015

I was pleasantly surprised how great the service was everybody I encountered were straight forward and honest. Thanks to Imran the man that sold me the car great guy and honest. Also Tony Ferrara business manager he crunched the numbers for me and made my experience pleasant straight forward nothing hidden. Looking to purchase a vehicle ask for Imran in sales and Tony in going over your numbers both great guys. Highly recommend koeppel nissan.

Daniel P.

14 de abr. de 2015

We got our first car from Koeppel Nissan a couple weeks ago! Eddie was the sales consultant assisting us. After researching and walking into a few dealerships I have to say that Eddie actually listened to what we needed for our growing family. He was extremely patient answering all my questions and concerns. After showing us a couple cars I fell in love with the safety features of our Pathfinder. Koeppel gave us the best price for our budget and didnt try to SELL us more like other dealerships did. I was pleasantly surprised when Eddie called us last week to see how we were doing with our new Pathfinder. Thank you Koeppel for making this entire process as stress-free as possible!

Daniel_P

14 de abr. de 2015

We got our first car from Koeppel Nissan a couple weeks ago! Eddie was the sales consultant assisting us. After researching and walking into a few dealerships I have to say that Eddie actually listened to what we needed for our growing family. He was extremely patient answering all my questions and concerns. After showing us a couple cars I fell in love with the safety features of our Pathfinder. Koeppel gave us the best price for our budget and didn't try to SELL us more like other dealerships did. I was pleasantly surprised when Eddie called us last week to see how we were doing with our new Pathfinder. Thank you Koeppel for making this entire process as stress-free as possible!

J

7 de abr. de 2015

Buying a car is a pain in the ass! But Eleanor Perez made the process much more bearable. She is super nice, friendly, fair, and honest, and she cuts through the BS. This is the second car in a row I've bought from her and the price and service were better than everywhere else I tried (Nissan and other).

ryan09

5 de abr. de 2015

If all dealerships made the car-buying experience as pleasant as Koeppel Nissan, there wouldn't be such a negative stigma associated with the process. Eddie Olmedo and his sales manager, Wilson Lliguichushca went out of their way to make me feel comfortable. They were easy to work with, and they treated me like a friend, rather than a potential sales commission. Most impressively, Eddie took his time and showed me all the new cool futures on my New Nissan Pathfinder.

Olmery

13 de mar. de 2015

This is the third Nissan that I get from here and every time has been a pleasure. They demonstrate great customer service by being patient and not pushy. They gave me the best possible price and I highly recommend this dealership. Nash and Wilson were amazing!

Enrique

4 de mar. de 2015

I just can't say enough good things about my experience. From getting me out of my Toyota Camry lease and getting me into my new Nissan Maxima was as seamless as possible. Wilson LLiguichushca made me feel special. Juan went out of his way to explain all the new bells and whistles. All in all everyone there made my experience something special. I couldn't be happier.

Rick & Liz

21 de feb. de 2015

Bought a new Rogue at a very fair price without the typical hassle of buying a car. The salesman, finance manager and GM were resourseful and got us the deal we were looking for.

pina caputi

21 de feb. de 2015

Everything was better than expected. We shopped around abd we got the best deal here. Definitely recommend anyone to go see joe

Rrod72

18 de feb. de 2015

I just went for a check up today. I was treated by Chris Urena his knowledge of the car was Great. Than he told me the issue it had and work with me to do what was necessary for the moment. I'm grateful for the advise I hope to come back soon. I love my Nissan. I want the best for it, what better place than Koeppel Nissan. Thank you Chris

Jordan

5 de feb. de 2015

Brought my car in for service after amco told me that my transmission needed to be replaced. I spoke with the service writer Daniel Grande (Dan the Man)not only was very helpfull and knowledgeable and told me my vehicle had open recalls and gave me a rental car and replaced a maf sensor to repair my transmission issue. Thank you Koeppel Nissan for an outstanding service experience!!!

ABlango

20 de ene. de 2015

After a nightmare with Bay Ridge Nissan - I went all the way to Koeppel Nissan in Queens. From the second I walked into the door - I was made to feel at home. Everything was explained to me and no hidden secrets by Chris Urena. Although I felt completely suckered in Bay Ridge Nissan, I'm glad I was treated the way I deserved to be treated at Koeppel. I work hard for my money and don't like to see it be flushed down the drain!!!! Thanks Chris :)

Vincent

26 de nov. de 2014

First time (Nov 2014) I went to their lot for a Nissan SUV test drive, i liked the vehicle and made my offer however they did not accept, so I left. Later the sales guy called me trying to get agreement to make a deal, after a few times negotiation over the phone, we finally agreed on the price and some details (namely the agreed price to include the Certification), so we went there in the evening for the 2nd time trying to make the deal. Then this guy showed up claiming he is the manager (no pic on card, forgot to ask for his ID) and wouldn't make the deal happen based on the priced agreed with the sales guy, and told us the Certification cost is on us. The sales said sorry I could not convince my manager on the price we agreed on. I confirmed details at least 2 times before my 2nd visit, why fish me to come and then increase the price...Feel been tricked and wasted my time!

abduls1

20 de nov. de 2014

Went to Koeppel Nissan in Northern blvd Queens for a recall on my Nissan Murano and my experience I had over at service department was ..excellent!!!!!I was taken care of by two gentlemen Named Chris Urena and Kevin who I was really wowed by their knowledge and their customer service even though I didn't purchase my car from them but they made me feel like I was a family..Thanks to Chris and Kevin my next vehicle will defiantly be from Koeppel Nissan in queens... Abdullah Seraj..

Lucy

13 de nov. de 2014

I bought my first car at this dealership almost 10 years ago. It was a little Nissan Sentra, an awesome starter car that got me through so many years, thousands of miles, and every NYC weather condition. So when my first car decided to retire I decided to go back to the people who sold me a great car, in hopes to purchase a second long lasting and reliable vehicle. I am thankful that I did! I had a great experience car shopping for the second time around. All the staff members, including Joe, John, Nelson and Sherman, were extremely kind, courteous, accommodating and helpful. Sherman was kind enough to endure some light rain in order to show me as many cars as I wanted until I was satisfied with a selection. He was able to clearly answer all of my questions and listened to my wants and needs. Overall, Nelson and Sherman were both honest in helping me choose the right car to suit my needs and meet my budget. With every person that I encountered throughout the process of purchasing a new vehicle, they ensured I was well taken care of. I would like to thank all the staff for making such a stressful purchase easy for me! Thank you for providing costumer service that has been rewarded with costumer satisfaction!

U. J. DeJesus

3 de nov. de 2014

In this pragmatic society in which we live, a kind word is hard to come by but complaints are always in abundance. Consequently, I needed to convey my great admiration and total satisfaction for a job well done. The dealership is Koeppel Nissan in Queens, NY and The Sales Consultant, Eleanor Perez. I have leased Nissan vehicles for the past 15 years. I started out at another dealership in Queens but the service and the consultants were suboptimal at best. This is my second lease at Koeppel Nissan with Eleanor Perez at the helm as my sales consultant. The dealership as a whole is comfortable and attentive to the customers in every way. In particular, Eleanor Perez is extraordinary. She devotes her professional acumen, time, and congeniality without limitations and marksmanship accuracy to benefit you in every way. No stone is left unturned when you are under her care. That is why I am taking the time to write this review. She is an incredible asset to the dealership in their present and future endeavors to establish profitability and professionalism. You can be assured that you will get an amazing vehicle with an unrivaled contract. I cannot say enough to adequately elaborate on her great service. It is my hope that this dealership is cognizant of their jewel and the multitude of potential buyers her abilities will bring to the table. It is also my hope that those of you reading this review will have the great fortune of meeting her yourselves and purchasing or leasing your next and future vehicles with Eleanor Perez.

connie_70

12 de oct. de 2014

Just bought a pre-owned Chevrolet Sonic. The car had low mileage and in excellent condition. Sid (Forkan Siddique) was an excellent salesperson. Patient, informative, and polite. He made the experience quick and pleasant. I would refer any of my friends buying a car to him. Thanks Sid!!!!

Thomas

12 de sep. de 2014

My time at koeppel Nissan was great and successful. They made me feel at home and made my process of buying a car fast and easy. Especially my dealer, Eleanor, she made sure I got the car I wanted and spoke with great manners and respect. Her customer service skills are definitely up to par. I would definitely coming back for future purchases in hopes of dealing with Eleanor again.

sbakht00

30 de ago. de 2014

I had the absolute pleasure of working with Sherman Hernandez when shopping for my 2011 Nissan Altima. What I expected to be a nerve wracking experience ended up quite seamless. Sherman was extremely informative, understanding, and not a bit pushy. What I valued the most was his patience. As a first time car buyer, I had numerous questions and concerns. He was available for me at all times including now, a week after purchasing my car. Super friendly, professional, and knowledgeable, he is the full package. He has an amazing demeanor and I would recommend him to everyone!

AidaLopez

27 de ago. de 2014

I had a wonderful experience with Kelly Guerrero . I would definitely encourage others to see Kelly GUERRERO #522 due to her exceptional dedication, work ethic, and skills. I was very satisfied .she helped me to understand the process on roadside assistance. I am very thankful for her time she took with me .

queensguy

25 de ago. de 2014

We have been researching and visiting many Nissan dealers in the NYC/Westchester County area. Once we visited Koeppel Nissan in Queens they had us! Our first contact was Markella, and the level of customer service she provided us was beyond outstanding. She was welcoming, friendly, professional, and GENUINELY concerned about our needs. These qualities are hard to find in one person, and this young lady demonstrated all of them. She returned our calls regularly, made herself readily available, and answered all of our questions. We then met Pablo Jimenez when we came down from Westchester to finalize the deal, and he was just as outstanding as Markella. Again we were treated with respect and professionalism.We were also working with another dealer who shall remain nameless, and this dealer was unprofessional, rushed us off the phone each time, and really did not answer our questions. He even stepped over the line into rudeness at times-not my idea of customer service. They should take lessons from Koeppel!!Our experience at Koeppel was A+ and we have started recommending Koeppel Nissan to friends, family, and colleagues. We will be going to Koeppel Nissan from now on for our future automobiles. Thank you again Markella-you are the reason we chose Koeppel, and thank you Pablo for continuing the outstanding service. A job well done!!

Charlie at CNR

25 de ago. de 2014

We have been researching and visiting many Nissan dealers in the NYC/Westchester County area. Once we visited Koeppel Nissan in Queens they had us! Our first contact was Markella, and the level of customer service she provided us was beyond outstanding. She was welcoming, friendly, professional, and GENUINELY concerned about our needs. These qualities are hard to find in one person, and this young lady demonstrated all of them. She returned our calls regularly, made herself readily available, and answered all of our questions. We then met Pablo Jimenez when we came down from Westchester to finalize the deal, and he was just as outstanding as Markella. Again we were treated with respect and professionalism. We were also working with another dealer who shall remain nameless, and this dealer was unprofessional, rushed us off the phone each time, and really did not answer our questions. He even stepped over the line into rudeness at times-not my idea of customer service. They should take lessons from Koeppel!! Our experience at Koeppel was A+ and we have started recommending Koeppel Nissan to friends, family, and colleagues. We will be going to Koeppel Nissan from now on for our future automobiles. Thank you again Markella-you are the reason we chose Koeppel, and thank you Pablo for continuing the outstanding service. A job well done!!

AidaLopez

16 de ago. de 2014

I've been a customer of Koeppel Nissan for over a year and have been more than satisfied with their service in the past. I would definitely encourage others to see Chris Urena #2831 due to his exceptional dedication, work ethic, and skills. I was very satisfied with the results that Chris Urena #2831 had provided. I can say that I recommend this dealership because I am very appreciative of Chris Urena's #2831 attentiveness and care throughout the reparation of my car during my last visit.

CuseMarlon

31 de may. de 2014

I rarely write reviews but I have to this time. I was in the market for a car and had been shopping around. This was going to be my first car from a dealership and i had a general sense of the type of car i wanted and a price i would be comfortable with. Coming on to the Koeppel Nissan lot I expected (and prepared myself) to have a very negative experience with whatever sales rep I met. I more or less made up my mind that I would be met with some heavy-handed sales tactics to get me into a car that i did not want. So while I was hopeful that I would eventually find a car that met some of my basic needs I didn't really expect that it would be a comfortable, stress-free process. That said, I was surprised at how patient, organized, thorough, and resourceful the sales rep, Forkan (Sid) Siddique, was shortly after I came on the lot. He showed me a few cars that matched my search criteria and clearly explained the benefits and tradeoffs of each. I tried to find a reason to stay in my uneasy zone and to that end, had my brother, who is a 'car guy' (does his own repairs, has owned several cars, dealt with a lot of sales people etc.), on the phone just to fact check (BS check). From choosing the car, test driving a couple, discussing pricing and payment, and purchasing the car, I was very impressed at how clear and transparent Forkan made the process. I felt I had all the information and time to make the choice that was right for me and did just that in the end.I am now a very satisfied owner of a 2010 Nissan Murano. The entire process to driving the car was as it should be, straightforward, stress-free, and pressure-free. Much thanks to Forkan. He represented the dealership well and earned my respect and appreciation. I would definitely recommend this dealership to anyone looking to purchase a car in the future.

Ray

14 de may. de 2014

While shopping for a preowned car I visited Koeppel Nissan in Jackson Heights. I was met by Muhammad, sales rep., who was friendly and honest about the auto. He answered all my questions and most importantly he was not PUSHY. The sales manager, Dennis, negotiated the selling price professionally and fairly. I agreed on a price and was then introduced to John in the finance Department who couldn't have made it any easier. I was very pleased with the professional manner of all employees. I give Koeppel Nissan (5) stars.

joemaguina10

17 de ene. de 2014

We can say the dealer looked so professional at first but after you give your signature everything changes. Little by little the car starts to fall down. first is one thing then is another, i wasn't expecting the car to be perfect 100% but at least a 80% on a pre owned car. When you start complaining you get a bad faces and excuses. so far i been spending more that 2 grand in this car that i bought a year ago and im still paying. Now i have to buy 4 new rims for my car cause according to my tire service the rims are in bad condition. I know for sure this dealer won't be responsible for anything. Either way, what they would say is .. you 'own' the car so is your problem now.

donnaandjc

11 de nov. de 2013

On Nov 4, 2013 I brought my 2008 Maxima in for my scheduled service (oil change, lube) I also asked to have my brakes checked for pulsating action while braking. I ended up with a 2417$ repair bill for various 'problems' found while in the service dept. In Dec. I bought four new tires from you at 928$. All my maintenance is done at Koppel my records will show this. I was told that this was normal for a six year car. Does this mean that I will continue to incur increasing expenses every time I bring my car in for service. As a retiree I will have to re-think can I afford another Maxima. john and donna chin

Stanly

10 de nov. de 2013

Business Manager John Cheung was totally professional, super friendly with kids, very patient, work amazingly fast on his part.Sales Consultant Imran Khan was very impressive, humble, super patient, non-forceful, highly ethical, willing to do extra mile.Awesome experience!

yablon

22 de oct. de 2013

I visited Koeppel today, seeking ... a car. I hate car shopping for all the reasons so many people do, and I went in not sure if I was looking for new or used (and if used, what make or model), nor whether I was going to spend $12,000 or $25,000.It was a long day. And a lot of that was my fault; Eleanor was beyond patient as I worked through the process, and although it really, REALLY felt as though she was pushing me toward used instead of new, I have only good to say about her.I was also more than a bit uncomfortable with the fact that she steadfastly refused to tell me what my finance rate would be. EVERYTHING got done before I met the dreaded finance manager, and even once I got with him I was waiting for a bomb to drop.It didn't. Kudos not only to Eleanor, but also to aforementioned finance manager John Cheung.Did I get an AMAZING deal? I don't think so. Did I get a good deal and do I have a good feeling about these guys? You bet I did, and do. I chewed about $4,000 off the price they wanted for the car I selected, got a reasonable trade-in value for my old car, and got a good loan, albeit one they packed with an extended warranty.I actually kind of liked these guys. Like I said, it was PAINFULLY slow and some stuff fell victim to a lot of finger pointing. But ... I actually recommend Koeppel Nissan.

Letson

27 de sep. de 2013

My biggest concern anywhere I go, is how are people being treated? When I came here, I just felt so comfortable and knew that I was being taken care of by the staff. Not only did they try to get to know me and why I needed a new vehicle, but they spent time helping me understand the ins and outs of each one. I knew I could trust them when they were not just trying to sell me one quick, but when they spent the time to educate me. Thanks so much Koeppel Nissan.

Richard

15 de sep. de 2013

Buying a car can be extremely difficult, and I know I have been there before. But it was so much nicer doing it with a company that runs a great place with awesome customer service. No one was pushy and the entire process was just a breeze. This is a first class type of place, as far as taking care of their customers.

JeannineL

1 de sep. de 2013

My experience started on the Internet. I received an immediate response from Shane who asked precise but brief questions about what I was looking for. I had my research complete and knew the model car I wanted and only have a few questions about the different options. As I was working through email with Shane I received an email from Pablo. I was stunned by the detail of my auto quote. I could not believe he actually gave me the exact figures. He even compared 2 models and then gave me details of my payment options. This was all done through email which was ideal for me. I had contacted several Nissan dealers over the past two and a half weeks, most I am still waiting for a response from. Others recited to me the "weekly ad" for their dealership, never actually quoting anything I wanted. I was able to do everything online with minimum calls. I began my contact with Koeppel Nissan on Saturday afternoon and had approval and my VIN by Saturday evening.On Sunday Shane called to see what time I would be in to sign the paperwork and pickup my new car. When I arrived at the dealership Pablo came outside greeting me immediately by name before I could make it through the door. I then had the pleasure of meeting Bob who showed me my new new car and patiently taught me how to use all of the amazing gadgets in my new car. He took his time and explained every little detail about the car and made sure I knew how to use each and every one. Every person I dealt with at Koeppel Nissan was knowledgable, friendly and professional.I had been dreading the fact I needed to get a new car but SHANE, PABLO and BOB made this purchase simple and stress free.I would highly recommend KOEPPEL NISSAN!! Also although I am sure everyone at Koeppel Nissan is great Shane, Pablo and Bob were AMAZING!!

Roosevelt

27 de ago. de 2013

Have you ever walked into a place and felt like everyone was there to help you, and only you? Thats exactly how I felt coming to Koeppel Nissan. I had bought a Nissan from another dealer out of state, but recently moved here, so I needed some work done and I only like to bring my car to a dealership. Ive had troubles in the past involving dealerships charging way to much but I still trust their expertise. I strolled in here over the weekend, and could tell that these people know their stuff. They are educated in the cars and knew more about the workings than anywhere I had been before. When they gave me a quote I was blown away at the great deal.

Ricciardi

15 de ago. de 2013

I had an excellent car buying experience while I was searching for a new Nissan Pathfinder. I knew the car that I wanted, but I definitely wanted some advice and intel into if I was getting the best deal I could for what I need the vehicle for. Joe, my salesman, was beyond helpful and was able to talk me through everything to make me feel so comfortable sealing the deal. Thanks to his help and others at the dealership I left with my brand new Nissan and really am thrilled.

Omar Nour 2013

5 de ago. de 2013

I went there to see a nissan murano 2012 that was on sale last Tuesday , I finally go it. My sales consultant was Forkan Sid very helpful , professional and very calm. Then he took me to John cheung business manager also explained to me the process of financing and warranty. The whole process took 2 hours. If you need a car go see Forkan, I guarantee you will leave the dealer driving a new car.

Ferguson

2 de ago. de 2013

Had the best time shopping for our new car and had huge help from Joe. Such a great salesman and hard worker. Really got us the best deal he could and we appreciate that so much. I will be back, you have won my service.

Mastergp15

1 de ago. de 2013

I guess I'm not alone with issue with KOEPPEL NISSAN, it has being the BAD experience I had ever had. I have a 2008 nisssan altima sl 2.5 and my first trip was car didn't started inop after I came out of work in the Airport LGA so car got tow to the closer dealer Koeppel..it happen to be the key lock was broken Done $1000 "OMG why so High" no problem I payed that was back in March. The issue is after paying all that money the car was not check complete of any issue or future problem by the mechanic OK. Car got tow back weeks later the same issue. Now the 3 hardness need to be replace + the key lock again warranty ok. I Told me mechanic why you didn't tell me before, his response was your car has a rebuild title, I told him ok why doesn't have to do with the issue. I told my customer service agent CHRIS URENA to organize the issue in which of the 3 hardness needed to be done first. So happen I hardness was done I got the car back home I told him I will back next week to do the second hardness no less the car almost left me in the middle of the highway computer not working right. When back told than the issue and second hardness was replace a week later. I had issue happening one after another and another only after replacing the key lock all that the engine computer out of service, transmission computer too. A/C inop and 100 other issue came alone with the value of $4500+ and they sill haven't found the problem. I have pay for car rental as well as the Agent Chirs because the mechanic is guessing. My CHECK ENGINE LIGHT STILL ON and I'm afraid to take back because I don't have money all my saving has being invest in the stupid guessing dealer of my problem. Last trip I spoke with me mechanic lead and the Manager and there respond was to leave the car for a week that they will find the REAL PROBLEM. If you know you are working on a car with a rebuilt tittle why not do a overall check make sure everything that need to do be on file if not as a mechanic you are looking for money. I learn so much that a customer don't need to know but at the same time my money was being legally stolen from my packet.Right now I can't drive more the 30 miles a day and I can't afford more bull from the mechanic I need my money back I'm brook and out of job due to not able to make to work.

Roxy

25 de jul. de 2013

Go in for an oil change and my check engine light seems to be on. I explain to chris from service, he advise me to bring back the versa during work week. I do as I was told. I come back to pick up my vehicle that was supposely fix, but chris tells me I have to pay for a rental and repair aswell cause chris states its not covered under warranty. Also let me mention how he tells me the cause of the check engine light is due to a sensor missing from my tire, which is pretty hilarious. My car is a nissan versa sedan brought brand new from them and has less than 11,000 miles on it. I dont think I should still be driving this car with malfunction accerlation, check engine light on and i have to pull over atleast 4 times a day to turn off the car and then turn back on too continue my destination. According to nissan, chris and managers on board on northern blvd its capable of driving and turn me away. so yes people im still driving a brand new car with check engine light on and gives me diffculties on driving. THANK YOU AT NISSAN KOEPPEL FOR BEING CONCERN FOR MY SAFETY WHILE DRIVING HOME AND TO WORK.

Glines

18 de jul. de 2013

Coming to Koeppel Nissan was such a breath of fresh air! We absolutely loved the time spent looking for cars and sealing the deal with Joe Clem. He was so professional and helped us greatly on every aspect of the car buying process. Pablo, the store manager, was also so very friendly and helpful. They treated us like family.

Edward

5 de jul. de 2013

Shopped and shopped around for new car, but I never felt comfortable at any of the places that I was coming across, until I came to Koeppel Nissan. Excellent service from my first step inside the door and I was quickly able to tell that this was a great place to buy from. Honest and genuine people who wanted to find me the best deal they could, which I am very thankful for!

Metcalfe

20 de jun. de 2013

Agreeing with my wife on anything is a hard enough task, so when we decided it was time for a new car I knew that it was going to be virtually impossible to agree on a vehicle together. We had actually heard some good things about Koeppel Nissan and so we checked them out. My wife and I agreed immediately that we loved the team of people and the details we were learning about the Nissan. It was actually an easy process with the professional help that we received. We were so happy with our time and purchase here.

Stipe

7 de jun. de 2013

Had a good time checking out some SUV's here. Nice people who know their stuff, Great cars for the prices. I was very pleased with the deal I got and the ease of the financial stuff that we went through. All in all a very good place to buy a car.

SR

23 de may. de 2013

Nash and Tony are the BEST! No nonsense and quick service. Thank you much for all your help. If you are looking for honest people, these guys are your best bet at Koepel Nissan

Mindy K

23 de may. de 2013

I bought my pre-owned Nissan at Koeppel and it was a great experience. The salesman, Chris, was attentive, patient and very helpful which I looked at a bunch of different cars to see which one fit. When I finally made my choice the buying process was quick and easy and I drove away in my beautiful new Altima in 2 days. Koeppel even gave my car a present-a bag of goodies. The bag was lovely and contained a flashlight, cup, etc. Very nice. I have already recommended Koeppel to friends and co-workers and I know they will get more business!!!!!

mkhan312

22 de may. de 2013

Good dealership ! Nice, clean and big showrooms with lots of employees. All employees are extremely helpful. You don't have to wait more than 3 minutes to get help. -M Khan

M Khan

22 de may. de 2013

Excellent customer service ! I've purchased my new car from them. The delivery time good and I got my car on time.

geetaR

22 de may. de 2013

Absolutely the best service I have ever received from any dealership made me feel comfortable and offered me the best deal on my purchase. Thank you Joel and Tony, great customer service, never once made me feel pressured to buy.

Geeta R

22 de may. de 2013

Absolutely the best service I have ever received from any dealership made me feel comfortable and offered me the best deal on my purchase. Thank you Joel and Tony, great customer service, never once made me feel pressured to buy.

Simm

20 de may. de 2013

Very worth it to spend your time looking at cars here. I came to check out some prices and they were great. Also, the sales people really sold me on it because of their genuine helpfulness. Would shop for a car here any day. Glad I decided to go through the process with Koeppel Nissan for my new Altima!

Smith S

8 de may. de 2013

I had a great experience with the customer service of this dealership. Every salesman and employee that I encountered had a smile on their face and the time and patience to answer questions. I have stopped by here a few times before finalizing my deal and each time was better than the last. They know how to treat their customers right.

Jenny F

5 de may. de 2013

I re-visited the store because I was interested in leasing a new car (I brought my first car there 5 years ago). My sales consultant, Robert Fraiser, was fantastic. He was very helpful and friendly yet professional. He allowed me to voice my concerns. He addressed all my questions and provided very helpful advice. It was like being among friends. It was more like hanging out with friends....I wasn't rushed or pushed along. I was allowed to make my own decision without feeling pressured. I had a very, very positive experience and I want to thank all of those great Nissan folks for making my car leasing experience a great one. I would highly recommend anyone to visit them. Pablo, Robert, Joe....Thanks guys....you're the best!!!

paanbi

4 de may. de 2013

I visited the store because I was interested in leasing a new car. My sales consultant, Robert Fraiser, was fantastic. He was very helpful and friendly yet professional. He allowed me to voice my concerns. He addressed all my questions and provided very helpful advice. It was like being among friends. I was allowed to make my own decision without feeling pressured. I had a very, very positive experience and I want to thank all of those great Nissan folks for making my car leasing experience a great one. I would highly recommend anyone to visit them. Thanks guys....you're the best!!!

ScottRider

29 de abr. de 2013

Came here to take a look around and see what kind of deals were out there. Just from talking to the salesman I got so much information that made me feel so comfortable about the whole process. I ended up going home to get my wife and brought her back with me. We didn't think we were ready to buy, but the finance options were excellent and their deals were great. We got a great used car, even got to trade in our old one, and feel good about our new purchase. So happy we spent the time with these knowledgable employees...

johnson

15 de abr. de 2013

I will never go to another dealership again. The help and customer service I was shown impressed me. I have never had so many smiles and willingness when making this sort of purchase before . Have already told a much of my friends that for their car services they needa check it out. Has been a pleasure

LilRoguester

9 de abr. de 2013

Took my 2013 in to service and b/c of a noise and they said they test drove it on the highway and didn't hear anything and that it was fine. My odometer never changed from the time I checked it meaning my car never left the lot. They had me waiting 3 1/2 hours b/c of this test drive. Service rep said they can't watch every technician to see what they are doing. Why lie to me? I questioned whether anything was really done. Oil change? Tire rotation? What else did this technician lie about? Many ppl have advised me about their service center but I took the chance anyway. Never again and I don't recommend them at all for service.

Ledesmachung

9 de abr. de 2013

I came here with my family, 3 kids and my husband, and I never thought that car salesmen would be as kind and good with out family as they were here! They helped to entertain the kids while helping us gain information on purchasing our car. It was such a great day, we actually had a fun family outing and we got a car that the whole family agrees on!!

newcarbuyer

29 de mar. de 2013

One of the best car dealership in new York. Been to a lot and I will say that this is by far the best place with the most helpful employees. I didn't know what I was looking for, i just knew that I wanted a Nissan because I had researched some. They gave me all the background and details and financial options that made it easy for me to make up my mind. The finance plans that they offered are good and they will work with you so much. If you are in the New york area, come here to buy...

bbabsy1

27 de mar. de 2013

First I would like to THANK Nash and Joe for all they did to get us into our new Rogue, These 2 gentlemen could not be any nicer and professional. They are not typical sales people, they know their job, and know how to treat a customer like a friend!!! I would and already have reccomended Koeppel Nissan to family and friends. This experience could not have gone any easier, and again thank you Nash and Joe for all you have done for us!!!!! Koeppel Nissan is the BEST dealer out there!!!!!

llangari0317

22 de mar. de 2013

Last month I was in a car accident and my viechel was salvage which meant a total lost.I was destroyed phycally and emotionally. I was recommended to visit Koeppel Nissan and to speak with the manger Nelson Onofre from used car.When I walked in and asked for him he welcomed me to his office. Mr. Onofre was very understing to my situtation and how much the lost had imapcated my family and I. He personaly took the initiative to walk me throught the cars ,paper work, and most of all my finance. It was exactly what I need a great welcoming from a Car Dealer. The Sales man and the finance perosn worked closely with me in chosing the correct car for my needs as well as my family. I thought the doors were shut down when I lose my viechel. Instead the infromation as how to obtain another viechel and the professionalism was remarkabel . I would highly recomened any one to him. Mr. Onofre he has a great personalty, ,very explist, and deailed with the paper work as well when the Honda Odyssey was handed over to me.

ybecerra10

17 de mar. de 2013

I bought a Hyundai Sonata from Nelson Onofre of Koeppel Nissan. The finance along with the sale person and manager were very professional and very detail oriented. They are very knowledgeable and very explicit to all my questions. I would highly recommend any one to Koeppel. I have bought cars previously at other locations as well but the quality at this dealership was a great one.

junior78

20 de feb. de 2013

Eleanor and Wilson are great hard working professionals and a pleasure to work with. They will work with you until you're are happy with the car you want. This is my second time purchasing a Nissan Alitma from Koeppel, and they always remember who you are and will satisfy the customer to the best of their ablility. I will recommed to anyone to visit and see for yourselves how Koeppel Nissan can help you get the car you need!

Glp355

19 de feb. de 2013

Mohammed was very friendly from the moment I walked in the door, he helped me get exactly what I can afford. I am very pleased with the car I just purchased.

Colin

15 de feb. de 2013

Koeppel Nissan is the place to go if you want to be treated right and get a great car! I went in and was treated like I was vip! Awesome job guys! Thanks!

Crotty

14 de feb. de 2013

I came here with my daughter to get her first car and they were just so nice. I got a great deal and she got a great nissan! Thanks everyone!

Gaspard

13 de feb. de 2013

My wife came here to get me a car for my birthday. She said it was the best experience she had ever had at a car lot. Thank you all so much for treating my wife with the respect she deserves!

mariselacabral

12 de feb. de 2013

Mohammed was a great sales guy. He went above and beyond to make us satisfy customers and we are very happy. He was very pleasant and understanding and he did all he can do to meet all of our requirements and goals. Mohammed is very attentive to a customer needs and wants, he is understanding and reasonable, and very straight forward. He has all the qualities that a great sales person need to thrive and shine in a competitive business like selling cars. He is great! I'm very glad that Mohammed made himself available for us when we walked in to the lot. Very pleased with the outstanding commitment that Mohammed offered us to getting us extactly want we wanted in our car.

Hellman

11 de feb. de 2013

Great place to go if you want to get treated right, get a good deal, have a great selection to chose from, and leave with a great car!

Lough

10 de feb. de 2013

My fiance and I got a great deal here and we were treated very great! Thanks!

Mier

6 de feb. de 2013

Thank you all very much for the great car and the great price that came with it. Thank you even more for being so nice and helpful!

k4m2366

5 de feb. de 2013

If your looking for a new Nissan, Eleanor Perez is your best bet at getting things done. When I went into the dealership I had my mind set on a particular type, model and color. The vehicle i requested was not available but the non the less Ms Perez when out of her way to get me what i wanted. It took some working of the phones and even her going out of town to pick the vehicle up herself to complete the sale. During the wait period Ms Perez stayed in contact, was very professional and made me feel confident. After picking up my new toy Ms Perez took time out with me not just to go over all the features but made sure I understood them. my satisfactory level is 100%

dgomartin

2 de feb. de 2013

Eleanor Perez was professional during the purchase of my new car. I purchased a 2012 Nissan Pathfinder. I looked at a floor model on display in the lot and I told her a I needed a few days to discuss this vehicle with my family. Eleanor told me to take my time and give her a call if I was interested in the vehicle. There were no hassling and no peer pressure in buying this vehicle. About 10 years ago I purchased a 2003 Nissan Altima at a another dealer in New Jersey but they were not as friendly and courteous as Koeppel Nissan.

Slop27

29 de ene. de 2013

Elanor Perez was a pleasure to deal with, she remained in contact throughout the process and afterward to make sure I'd receive the benefits of any promotions, incentives or discounts, as well as following up after the transaction to see if everything was fine and I was happy with the new car.

mharriston

24 de ene. de 2013

Buyer Beware. Mohammed either lied to me about the severity of the issues to the car he sold to me or he is completely ignorant. All smiles and giggles when he's trying to sell you on something but once you buy, all of the promises turn out to be lies. Sure we can take care of this or that, and when you try to have it taken care of they make up a bunch of lies and make you feel ridiculous for even asking. I really feel that i have been made a fool of by these guys. I'm not sure how they have so many positive ratings on this site and other sites across the internet. They must be paying a company somewhere to put up false 5 star ratings. If they try to tell you that their garage is state of the art, they are telling you another lie. Every experience I've had with their Garage people has been terrible and they act like they are doing you a huge favor by fixing your car. You'll also be wasting a good amount of days waiting to get your car back or waiting in their offices, just to find out that they didn't fix your car and you'll have to bring it back over and over again until someone pays attention to you, explaining to them, what the problem is and then you'll wait some more. Bringing your car to their garage is a tremendous waste of time and will get you very frustrated, their mechanics are terrible too.I will not be doing any more business with Koppell Nissan and will make sure my family and friends don't either.

iRenegade

23 de ene. de 2013

This is my 2nd lease from Koeppel Nissan, and once again I couldn't be more satisfied with the entire experience.From the managers through service, everyone there is friendly, courteous and attentive.Unlike some other dealers where one feels they need to scrub down after their visit, Koeppel treated me with respect, honesty and fairness. I went to three other dealers and Koeppel is by far the best in every category.Elanor Perez was a pleasure to deal with, she remained in contact throughout the process and afterward to make sure I'd receive the benefits of any promotions, incentives or discounts, as well as following up after the transaction to see if everything was fine and I was happy with the new car. Ms. Perez will go the extra distance for her customers and you would be worry free in her hands.In the beginning, I informed Ms. Perez that being I was on a very busy schedule, I would prefer Email communication and could not waste too much time with needless visits or phone calls, and she was extremely cooperative and honored my request.My lease return was a bit unique and Ms. Perez and the Koeppel managers and sales dept. all came up with a special deal to bring more value for my new lease transaction.I highly recommend Koeppel to anyone considering a new purchase or lease.

lvj2011

23 de ene. de 2013

I just bought a 2013 Altima from Koeppel and it was a great experience. Eleanor was very nice to deal with -- not pushy at all -- and was very knowledgeable about the 2013 Altima.When I asked for the bottom line cost, she gave it to me with no hassle. That made it easy to comparison shop. I shopped around and got the best price from her and now I love my new car. I would definitely recommend this dealership.

HappyCertPreOwnedBuyer

29 de dic. de 2012

I just recently purchased a certified pre-owned vehicle, and I could not be any happier. It was easy to do business with Koeppel because of their reputous A+ BBB rating and their professionalism and trustworthiness. From day one of the process, I instantly felt comfortable due to the welcoming hand of Forkan Siddque. Forkan was straightforward and made the pricing very clear. The relationship I developed with Forkan contributed to Koeppels strongest attribute, the great communication between the consumer and the dealer. When I left the lot with my car, I did not feel like just another customer, but a valued member of the Koeppel family. I strongly recommend dealing with this dealership.

Michelle15

26 de dic. de 2012

What more could you want from a dealerhip? An A+ RATING from BBB.ORG? One of the HIGHEST ratings from dealer rater 4.8? Where else would you go? I bought a certified preowned Nissan Altima at Koeppel 11 years ago.I was more than satisfied then and now. Nash was extremely helpful to a good friend of mine who bought a new ALTIMA here 2 years ago.She is still very happy with her car and the follow up service she receives there.Nash very patiently answered all of my questions.Nash calls you a friend and treats you like family.Nash is honest,knows every aspect of his cars.I shopped around two other Nissan dealerships before I picked up my car.I knew more about the 2013 Altima trims then two other salesman at other local shops thanks to Nash.My sale like the financing was seamless.Luis is a pleaseure to deal with like two years ago with my friend .No pressure I felt like I was always in good hands.I got exactly what I wanted and more in my new car.It's amazing the right car the right dealership. It's a no brainer.

chonguito1

21 de nov. de 2012

I was trying to buy a 2012 Honda Pilot on Northern BLVD. All of a sudden, the sales person changed the agreed upon price of the vehicle after reaching a deal. In addition, the sales person along with his manager tried somehow to convince me that my 2002 fully loaded Explorer was worth $300 and mentioned that they were willing to "give me" $750 (even though the dealer trade-in price for that vehicle in fair condition is $3700 according to Edmonds and KBB). That experience was very exhausting. While at the Honda dealership, a friend called and sent me to Koeppel Nissan on Northern BLVD. I tell you, from beginning to end, those folks we up front, no gimmicks, proffesionals, and reassuring of a good price on a vehicle. They told me about all the incentives, rebates, discounts, etc. I paid for a $35665 2012 Pathfinder with 21 miles on the odometer a little over $26,000. The finance manager John Cheung worked very hard to obtain a nice interest rate for me, a person with a foreclosure on his credit report. The interest given was 5.69% with NMAC. Eleanor Perez was the sales person and she was great. She showed me around and the available vehicles on the lot. She did not pressure me in anyway nor she was a bulldog trying to force a vehicle on me. The process was a breeze with her and her professionalism. I had to pinch myself a couple of times. Joe Clem was the manager there and he took care of me. He was very instrumental in things going my way. From the moment I walked through the door until the moment I left, he made sure that those folks at Koeppel Nissan took care of me. I have purchased and tried to purchase a new vehicle before and those experiences have been trying. This was the best buy ever, not only because of the price but also because of the Koeppel Nissan Team who know how to put the customer first. I highly recommend that if you are going to purchase a vehicle, go to 74-15 Northern BLVD in Jackson Heights, NY before you go anywhere else. I know I will for my next purchase. Shawn D.

Tage

19 de nov. de 2012

The sales personnels at Koeppel Nissan treated my wife and I awesomely!The price of the vehicle was better than any other competing dealer. Their customer service was first class. Rohanie , the finance manager, and each member of the Koeppal Team was "GREAT". They treated us as a friend and helped us find exactly what we wanted. I will refer Keoppel Nissan to all my friends!A special shout out to the finance manager who help me financing my vehicle - Thank You, you the best.Tage

fit48

18 de nov. de 2012

Our experience was handled with the most patient Service Advisor we have ever had. Our frustration involved a claim from our insurance carrier. The agent was not covering glass coverage that involved damage to window blade motor which would cost Us over $500.00. After numerous and lengthy phone, we were turned down for complete glass and motor coverage. Daniel spent time and energy to persuade our carrier to indeed cover the cost.! Wow! Thanks to your Service Adviser's tenacity he saved us not only money....but aggravation. Thanks.....500 Thanks!!!s

Autobot

28 de oct. de 2012

By far the best nissan dealership I've been to in New York. The entire staff was very polite and helpful. Tony Perez, specifically, gets most of the credit. I honestly regret buying my car from another dealership back in 2009 but I know which one to go to next time in the near future!

Jazzyanghel

19 de oct. de 2012

Let me just say that I was skeptical when I went in to Koppel Nissan. I was merely visiting to see if the 2012 version of the Rogue would entice me to trade in my 2010 model; but, was not planning on buying a car. I had a very, very bad and traumatizing experience with another Nissan dealership in Queens, which will remain nameless. I had such a horrible experience that I was about to swear off all Nissan dealerships for good! When I went to Koppel Nissan, I was ready to be disappointed, unconvinced of any sales tactics, and at the end of the day I wasn't planning on being friendly and prepared for the worst service. That immediately changed when I met Juan Saldarriaga. My husband, child and I were looking around and Juan approached us in a manner that I didn't feel that I was swimming for my life away from a great white. A very respectful and friendly environment, no pushiness whatsoever. Juan had no idea what our deal was initially, what we wanted or didn't want, or what we were looking for, due to the fact that I wasn't that forthcoming with information, due to my previous encounter as previously stated. He graciously left us alone until we had questions for him. The experience at this Nissan dealership completely changed my view of how I saw the brand, and for that matter, car dealerships in general. We received exceptional service all around from Juan, his manager Wilson, and even their Finance guy Tony! We also needed some additional parts added to the car, and the service team was exceptional...my family couldn't be happier! So with that said...I was not planning on buying a new car and ended up trading my 2010 Nissan Rogue for the 2012, although I still have some reservations of how much I love it, because it doesn't park itself and fly, but I love my car!!!!! Thank you Koppel Nissan, Thank you Juan for changing my painful and nightmarish experience to one that has made me write over 340 words of gratitude.

Maia Collington

24 de sep. de 2012

For my first car purchase ever, it was a bit of a rough start but everyone was willing to do what was needed to correct the minor issues on my 2009 Toyota RAV4. The main person that I would like to thank for helping me is Antonio! He was friendly, knowledgeable and extremely helpful. I am truly grateful for all of his help!

CTS-Victor

21 de ago. de 2012

Soul and Koeppel Nissan did the impossible and got me and my wife out of a nightmare. We originally purchased a 2012 Acura MDX from paragon acura, and later found out the structure of the lease contract was a ripoff. After nearly two weeks of trying to find a exit, koeppel was able to help. Not only did they take the mdx off our hands they put my wife in a 2012 maxima(she calls it silver bullet) that she can't stop smiling about. She absolutely loves her new car and to top it off, we're paying less and have better terms. It doesn't get any better! All 5's.

Bfry

10 de ago. de 2012

It was a pleasure working with the Koeppel Nissan team. They made the purchase of my vehicle seamless and friendly. They made sure the vehicle met all my needs and more!

Patron

7 de ago. de 2012

I just bought a 2012 Nissan Maxima. Jorge Anthony Pena was my sales associate, his customer service was outstanding, loved him...made the process so easy for me being as this was my first car I'm financing. I didn't know anything about the process, but Jorge walked me through it. Jim the sales manager worked hard to get me a loan so I could drive off the lot that day with my new Maxima, also excellent service.

volkan

24 de jul. de 2012

First of all i higly recommend Koeppel Nissan. If there was any better option than " great" i would click that because they deserve more than " great". I purchased 2012 Nissan Rogue yesterday and until i purchased this car, i visited more than 15 car dealers and when i was about to give up because of the acts, attitudes of dealers i just mentioned above, i read reviews about Koeppel Nissan and i wanted to go. When i went there,first i met a sales person whose name is SOUL. To be honest , i have never seen such a sincere,nice, helpful person in a dealership. Then i met Tony from Finance Department and he was as same as SOUL. In short me and my wife are sooooo greatful so thankful and i promised myself that i would recommend them to anyone around me because they really deserve because they know how to behave , how to talk , how to say etc... Thank you so much guys again and as of right now i am a member of Nissan and Koeppel Family.One more thing i should indicate that whole purchase took just 1 day. I met them and i signed the papers and i got my car. Thanks again for being that fast and provide super super quality service....

jessenia12

11 de jul. de 2012

I would recommend Koeppel Nissan for the simple fact that the professionalism, and the education was rated above excellent. My experience while at koeppel Nissan was a very pleasant one because as soon as i enter the building i was greeted with respect. The associate whom i had the pleasure to work with was Mr.Juan Saldarriaga. This employer made me feel comfortable during the entire process. He was very helpful, kind, patient,educated, willing to answer any concern and or questions. I would rate him above excellent and without a doubt recommend this employer to all my friends and family members when buying a car. I felt very good and comfortable with my experience of a lifetime. I also had contact with other employers of Koeppel Nissan such as:Pablo J.Christian S.Wilson L.Luis V. Working has a team is the key success for business growth. These people can be called a good example of it.

voe21

9 de jul. de 2012

Returned to get another lease and got a new Altima 2.5 S with no hassle, no money down, all included in the lease term. Very happy with the sales people, dealership and the car.Thank you.

erupt

4 de jul. de 2012

Got a Great deal overall and Provided great customer Service.

Grge0405

2 de jul. de 2012

Just purchase a Nissan murano 2009. Had a great experience, Neal Matos and his team are one the best in the business. They treat you with respect and honesty , that cannot be found at other dealerships. This the second car I purchase from koeppel. Thanks again.

First time Buyer

22 de jun. de 2012

One word - amazing. These people go above and beyond the call of duty. We came in later in the day to the dealer ship and Camilo Abello our sales consultant and Saiful Islam the sales manage stayed until 11pm (they close at 9pm) to insure that we had all our questions answered. Saiful is a very nice, awesome guy. I'm a first time car buyer and they got me an incredible deal on the car. I did my research and compared my rates (insurance, APR and vehicle purchase) with that of my other friends who bought their first WITH a short credit history. We finished the deal the next day with Tony another sales manager who worked so hard with my credit to get me the best deal and he did! All of them exceeded my expectations, because when I was doing my research about the car I was expecting to actually pay more for what I got due to my credit and me being a first time buyer AND putting no money down on top of that! My experience was just incredible. I would recommend them to anyone. Camilo Abello is the sales consultant to go to, he is incredible, also came the next day (his OFF day) to assist us with the purchase. He even drove us back to our apartment in manhattan because we forgot some papers. Customer service = AMAZING!!!

bigwils

12 de jun. de 2012

Customer service and the environment inside the dealership service department was great. Took my vehicle in for a regular state inspection, within an hour and a half got it back. With the service receipt did not receive any complementary multi-point inspection paper that other nissan dealers usually attach. Makes me wonder why I brought my car all the way to a dealer just to get it inspected. The sticker on the windshield they took off and left all the sticky gunk behind it and just attached the new sticker on it. The new sticker wasnt in the same spot so all around the corners i see the old sticky gunk while im driving. Whatever gunk they did attach on the new sticker is already peeling off. Seeing that they didnt take the extra step just to get the job done right makes me wonder about any future quality services I might receive next time I bring my vehicle in if there even is a next time.

DIRECTOR22

10 de jun. de 2012

Mi nombre es kevin medina,el sabado 2 de junio visite el deler de la nissan koeppel simplemente para averiguar cuales eran las opciones para un comprador como yo con un bajo nivel de credito.Gracias a dios encontre un vendedor muy amable i profecional llamado Abello Camilo,este joven me iso sentir muy bien i confiado.YO no tenia esperanza de que iba a salir con un auto, pero para mi sorpresa camilo me llamo al dia siguiente i me dijo que biniera al deler.Al dia siguiente camilo me presento varias opciones por la cual quede encantado.Para ser corta la historia, me puso en un nissan altima del 2009 azul bellisimo i me lo aprobaron.Al final de la entrega del vehiculo ubieron barios obstaculos pero no sali con el altima del 2009,sali con uno del 2012 nuevesito i como yo lo queria,me ciento tan i tan feliz que no puedo expresar el agradesimiento que tengo con este grupo de profecionales que tiene nissan koeppel.Quiero desirles que ustedes me han hecho muy feliz por que aparte del carro que yo queria me dieron a pagar las mensualidades bien comodas.Gracias a camilo,vanessa,i el caballero del financiamieneto que no me acuerdo su nombre gracias una bes mas por poner una sonrisa en mi vida i en mi familia.QUE DIOS LOS BENDIGA SIEMPRE I QUE LA EMPRESA NISSAN TENGA MUCHA PERO MUCHA PROSPERIDAD.AT KEVIN MEDINA

agil03

7 de jun. de 2012

After having a terrible experience with the place that sold me my last Rogue, I walked into Koeppel Nissan and the experience was completely different, my salesperson Juan Saldarriaga showed me a beautiful 2012 Rogue SL which I fell in love with. Joe Clem the manager , worked out the numbers and gave me an excellent deal keeping me within my budget. John Cheung the business manager explained in detail all my possible financing options. Took his time to make the whole process a smooth and easy transaction. I'm very grateful and I highly recommend Koeppel Nissan, the enviroment was great, the showroom was packed and the most important thing I took my car in less than 2 hours. Once again Thank you very much to my salesperson Juan Saldarriaga, Joe Clem and John Cheung.Thank you very muchMs Gil

SILVER

4 de jun. de 2012

AMAZEING EXPERIANCE,FROM WHEN I WAS CONTACTED BY THIS DEALER CUST SVC REP CHRISTIAN, TO THE SALES REP JORGE PENA AND HIS MANAGER NEAL MATOS. THE PROCESS WAS VERY SMOOTH. IT WAS A PLEASURE DEALING WITH KOEPPEL NISSAN....

wally

3 de jun. de 2012

I would like to thank the sale and finance depts. for their outstanding service. I will recommend firends and family who are ready to purchase a car. A special thanks to sales manager Saiful Islam for his directing a smooth proccess.

Domovich1

1 de jun. de 2012

My experience with Koeppel Nissan was nothing short of spectacular. I started my search with edmunds and sent out an offer on a Nissan Altima to multiple dealers. Koeppel came up with the most competitive quote. Unlike other dealers they did not try to say and promise everything under the sun to get me into their showroom. What they did do is offer the best quote that I could get online. Furthermore, I've had several conversations with Pablo Jiminez who was friends and patient. He took his time to explain which rebates I was eligible for and provided me with a written quote. He was not pushy and was professional throughout my dealings with him. When I arrived at the dealership I already had the quoted price from Pablo. I was greeted by Eleanor Perez who was nothing short of a pleasure to work with. Eleanor took her time going over all the features of the vehicle even though it was already late in the evening. She was patient and was as excited about the car as we were. She even took the time to synch our bluetooth phone to the car's system sot hat we could use it on the way back. It's little details like this that made it a pleasant experience. There were also big details that prompted me to write this review. For example, when it came time to picking out the paperwork the price was exactly what I was quoted online. No bait and switch, no up selling, no hidden fees and no haggling or further negotiations. Paperwork was prepared by Eleanor, and we went home with the car. You could not ask for a smoother experience. This would be the first dealership that I would go to for my next purchase.

sillyboisky

19 de abr. de 2012

I purchase a new 2012 Nissan Cube at Koppel and it was a wonderful experience. Rob on the sales floor was very friendly and very patient with my offers, his skills and experience shows top quality salemanship. John in finance was also on top of his game, he not only explained everything in detailed, he took a lot of time and offered multiple plans to help me pay off the vechile in a very comfortably. Koppeal Nissan is highly recommended to shop for a vechicle.

bvn3738

13 de abr. de 2012

Spoke to one of their Internet Sales people Cynthia who works for Pablo who quoted me a price of $222.00 per month for a Nissan Altima lease. Sounded great so I asked her a few times are all the taxes and fees rolled into this price like I asked. Her response was Yes, just sign and drive. Well needless to say when I got there this was not the case. They wanted an additional $2,000 cash and their only response was that the paperwork written during the call reflects this $2,000. Never got to see Cynthia and they would not bring her out. Be careful with them. They are not a truthful dealership. Any place that will say anything to get you in the door is not to be trusted.Just my two cents.

ladydiamond

29 de mar. de 2012

Koeppel advertises that your monthly income only has to be $800 and that's a lie. My income is more than $800 but I was still denied. They also claim to help people with bad credit, no credit, bankruptcy, etc. and that's a lie. I have a voucher guaranteeing 100% credit approval, chose vehicles within my income limit and I still didn't get a vehicle. Why advertise things you're not going to stand by? That's false advertising and bad business.

ap1234

26 de mar. de 2012

Koepple was GREAT!!! I am always speculate being a women when I have to deal with anything about cars. The used car sales team was honest and welcoming. Not pushy. They took their time to attend to every question and needs during purchase. Everyone went above and beyond great customer service. You know buying a car involves alot of paperwork - they even bought me LUNCH for convenience. Very thorough team!!!! i look forward to working with them again, as well as HIGHLY recommend them!

mikeySI

6 de mar. de 2012

I recently purchased (leased) a 2012 Maxima and had the best buying experience ever. Joe and John took great care of me. They gave me a good deal and delivered the car as promised. They know how to treat their customers and I felt great about my purchase (lease). I would highly recommend anyone that is in the market for a new or used car to go to Koeppel.

MikeySI

6 de mar. de 2012

I recently purchased a 2012 Maxima from this dealership. I live in Staten Island and had many other dealerships that I visited before I went to Koeppel. No other dealer treated me as well as Koeppel Nissan did. Joe Clem (manager) and John (finance) went above and beyond to get me a great deal and make sure my experience was tops! If you are in the market for a new or used car and want a great experience, go to Koeppel and ask for Joe.

DGiandolfo

28 de feb. de 2012

I have used Koeppel for many years, and I know why I go back time after time. I am treated with such courtesy and kindness, no pressure, no gimmicks. I would recommend this dealership to anyone.

Zandoor

3 de feb. de 2012

I drove 150 miles to come to your dealership and look at the BMW you had to offer. The car fax made that conceivable for me. I was able to see that the cars history and I thought it would be worth a look. Wes, Imran and Neal were nice people to deal with and immediately put me at ease. I have purchased many new vehicles but this had to be one of my best buying experiences I ever had. I will not hesitate to recommend Koeppel Nissan to anyone with an automotive interest.

Lizzpete

5 de ene. de 2012

This dealership and neil specificly was recoomened to meNeil was so helpful in getting me the car and financing INeeded I tell everyone that compliments my car aboutKoppell and Neil Thank you Neil. Lizz

Davidfooden

30 de dic. de 2011

I bought a car this week and picked up the car from them today. Prior to going to them I went to 6 other Nissan Dealers knowing that I wanted a used Nissan Altima. The guys at this dealership were head and shoulders above everyother dealership I went to and found me the perfect car for the right price. I would highly recommend this dealership to anyone who wants to be treated the right way when they are looking for a new/used car! Words cannot express my excitement and happiness with the service I received at Koeppel Nissan.

junzhangchen

16 de nov. de 2011

This is a pretty good place to buy Nissan cars. I Purchased a used 09 Nissan Murano from them last week and a day after I found the power socket does not work. I brought my car in and they fixed it in half an hour instead of telling me to leave my car in their lot for days. The overall exprience was good. They are not pushy and are friendly. I felt comfortable when I'm talking to them. They offered me a fair deal and did not charge me any hidden fees. They are respectful and friendly. I would recommend you to go buying cars from them.

nydeco

27 de oct. de 2011

Salesmanager Joe mainpulated the numbers forcing me to take last car in stock. When I requested he locate the color I wanted from another dealer, he jacked the price up $1000 and lowered my trade value $1500. He was very condescending and unhelpful.

sspann3

17 de oct. de 2011

I owned my first car about 12 years before it suddenly became absolutely non-functional. I eventually donated it to Kars for Kids. Since I am the primary care giver of an elderly and feeble relative, relying heavily on my 1998 oldsmobile, intrigue, I could not waste any time replacing it. In my search for a credible, reliable, and respectible dealer, I came across a few who did not meet this criteria. In short, my search for a used vehicle with similar standards led me to Koeppel Nissan. Octavio, salesman, was patient and kind. He and his manager,Dexter painstakingly answered, what seemed to be a plethora of questions asked by my friend and myself. Octavio even took me for a test drive during a heavy rainfall- best time to test drive, actually. Dexter worked with me,after hours, during the price negotiation process. When there were minor issues installing the alarm, Heather greeted my endless phone calls with a smile in her voice. What I liked most about all of them is there communication skills. They initiated phone calls to inform me of the various details, of my transaction. They appreciated my investment as much as I did. John, finance manager, always remained accessible and invited me to contact him for any reason. Thank you all for a pleasant experience. See you all in 5-7 years when I trade my present vehicle in for a brand new sports car!! Starr S.

Cheeks8611

30 de sep. de 2011

The salesperson David G. is outstanding!! The best salesperson that I had a great buying experience with!!! Ask for David! He will work with you and get you the best deal!! Tony F. is the best Business Manager!!! Honest and trustworthy!!! Thanks guys for making my car buying experience a great one!! PC

Isthmus

24 de sep. de 2011

I had a problem with the service department which originally led me to leave a scathing review here. After reading the review, the owner of the dealership and the service department manager both contacted me and made sure that the issue was resolved to my satisfaction. Thanks you both for being so proactive about solving things.

Versa Kid

16 de ago. de 2011

After the hale storm caused my car to be totaled...leaving me desperate for a car...I visited Koeppel Nissan. WOW my despair was quickly turned around by the Koeppel Team of Managers, sales reps and customer service personnel! I left with a new car in under two hours. Great price, friendly and efficient service. A great experience!!!

RotaryMan

14 de ago. de 2011

Great sales team!! Jorge Pena is one of the best sales reps there. Never had a problem and the whole process was quick and seamless. Would recommend this place to everyone.

jackie

9 de ago. de 2011

deal was done(confirmed by manager) for the car and made a deposit & bought insurance & i signed the contract. what happened after was unbelievable. salesman said manager#2 disqualify the final price and raised it by $2500!!! couldn't believe it and had to cancel my insurance and start all over my buying process again. it was total waste of time and effort. this dealer is NOT worth visiting at all. look elsewhere if you have a plan vising or thinking about this dealer. (by the way, i found out that price before the raise was right price by visiting other dealers)

fet199

30 de jul. de 2011

This car is only used to attract customers to their lot (Koeppel Nissan in Jackson Heights). I tried purchasing the vehicle twice but was told "their is a deposit on the car already". That was completely false and I was asked to put a $500 deposit so that the manager can consider selling this car to me. This dealership lacks professionalism and honesty. Dont waste your time visiting their dealership!!

nmslorim

23 de jul. de 2011

We were truly amazed at the friendliness of everyone here. They were not pushy, could answer every question we had, never left us sitting for long periods of time, spent quality time with us, answered every phone call in a timely manner, and mad what could have been a headache quite an enjoyable experience. We have already recommended these guys to quite a few people because of their professionalism, friendliness, and knowledge. We love our new car and are very happy with our decision.

Rich Rob

21 de jul. de 2011

This Dealer is by Far the ABSOLUTE BEST DEALERSHIP I HAVE EVER DONE BUSINESS WITH. Customer Service was Stellar on my purchase and financing of my used vehicle and the selection in models colors and vehicle year is amazing. Please do not waste your time or money with other dealerships. Koeppel Nissan is the Smartest Choice you can make. I will definitely be returning when it is time to purchase another vehicle. Thanks to Dexter and Matt who made this car buying experience a pleasurable one.

done21d

12 de jul. de 2011

If your looking for a Nissan then look no further, I have personally been too every borough except Staten Island, but including Long Island. best deals hands down, Imran the sales guy very cool they work him to hard cause he's good at closing those deals. Tony saves you as much money as he can on the financing, and Islam makes it all happen some how i dunno but I'm driving, even went back a month later for a minor problem that I did not notice at purchase time and they fixed it no problem, car service team looks like a Ford assembly line. Koeppel built an A1 car dealership DYNASTY hands down, go see for your self why I'm writing this review like I got stock in the company which I don't.

eherarte

5 de jul. de 2011

today I had the greatest deal, great overall experience and great salesman.Waiting was not long.Highly Recommend it.Thank You Wilson.Best Regards Esther H.

nycrounders

27 de jun. de 2011

I've bought a bunch of new cars in the past. I bought an used car this time. Dealership is ok, nothing special. I don't really know how they get all 5's. I keep receiving junk mail after the purchase too. They will email you, call you and send junk mail. I would advise everyone to shop around and visit a couple places, the prices will be similar.

BigIce99

19 de jun. de 2011

My family and I have dealt with Koeppel Nissan for almost four years, my sister in law has bought two cars from them and my wife and I have bought a Pathfinder, Rogue, And finally my Armada fully loaded. I can happily say that the service that koeppel Nissan extends to their customers goes above and beyond any Car Dealership that I have evr dealt with before. I highly recommend this Dealership to anyone that wants to buy a car and never feel as they were hassled or taken when buying a car, these guy's are great people and great customer service oriented. Thank you again for the treatment that me and my family recieved and for the wonderful SUV that i am driving right now.

stevebananas

8 de jun. de 2011

We purchesed a 2010 Ford Mustang with 25000 miles on it. Joe Clem worked with us on a great price. The car needed a few things to be done to it. Joe stepped up and sent the car into his service department. They did a oil and filter change, replaced the air filter, 4 NEW Tires, wheel alignment, New floor mats and more. The car had 2 OEM master keys and 1 valet key with a complete set of owners manuals. Saiful Islam had the car completely detailed and filled the tank with gas. Needless to say when they finished the CAR LOOKED AND DROVE LIKE IT JUST CAME OUT OF THE NEW CAR SHOWROOM. If your in the market for a New or Used car THIS IS THE PLACE TO PURCHASE.When we need another car we will go back to KOEPPEL NISSAN.

carlosperalta1

6 de jun. de 2011

I started by quest for a new-used vehicle for about 3 months now,I look and look for weeks,I would spend hours online just trying to see what car or suv I wanted and could maintain,as time pass I went to diffrent dealerships where I felt the cars where not EXPENSIVE BUT THEY WERE WAY OVERPRICE,after a few more weeks of looking I went in to koeppel nissan with a print out of the car I was interested in at a price that was right within my budget,I spoke to pablo who made this transaction SUPER EASY from the first phone conversation we had,when I walk into the koeppel main office,right away I was attended too with service not found nowhere else,pablo had his best sale person take me to see the car,david garcia,he was very knowledgeable about the car I wanted and knew all their is about cars,I drove the car.like it,made an offer and within a few hours I was driving home in a new car with no hassel whatsoever.KOEPPEL NISSAN IS THE BEST DEALERSHIP IN NYC!!!!This is one of the best service,honest,trust worthy,knowlegable,price freindliness dealer I have ever walk into and in fact purchase a car.from pablo to david and neslon to john,you guys made this transaction feel like no other,price was right,enviroment was pressure free,no hassel,no problems and all that I wanted I got in the car plus even more,I AM VERRY HAPPY WITH KOEPPEL NISSAN AND WOULD TELL YOU ALL DONT BUY UNTILL YOU HAVE STOP HERE FIRST,IF YOU DONT YOU WILL JUST HAVE A BAD TIME AND PAY WAY TO MUCH !!!A BIG THANK YOU TO PABLO JIMENEZ,NELSON,JOHN CHEUNG,AND DAVID GARCIA,YOU GUYS AND YOURE DEALERSHIP ARE A 5 IN MY BOOK.THANK YOU ALL.PROUD OWNER OF A FULLY LOADED ALTIMACARLOS,QUEENS N.Y.

aet406

17 de may. de 2011

I was very pleased overall with the experience at Koeppel. I didn't feel pushed or pressured, Saiful did everything to help us into our new car. Phillip was great taking us for a test drive, and Tony did good things for us in the financing department. I would definately recommend this dealership to friends and family.

gysmfam

16 de may. de 2011

My sales person was Liliana, she knew her car. Very straight forward,and very nice. The financial person Mr. Cheung and the manager worked with us until they got us at a price we felt comfortable with by using incentives and working the numbers until we were satisfied. Our trade went well and our purchase was a smooth transaction. We weren't even thinking about buying a car that same day. We just went in to talk numbers since we knew exacty what we wanted from our previous experience last month with Bay Ridge Nissan. They were aweful, their finance managers are manipulative crooks. The sales people don't know what they are talking about.We literally walked away from the deal after spending 2 days a total on 6 hours back and forth. I was very pleased with Koeppel Nissan and their staff. Thank you for your outstanding service. Sincerely George & Yurizan Reyes

tezerge

2 de may. de 2011

I was looking with my husband for a new car and we stop at NISSAN KOEPPEL. When I park my old car I saw a sale person named Wilson.He was very helpfull and provided us with the best assistance possidle.I was very satisfied with the patience and informa- tion,while I looked for a new car and I bought it.Wilson was great.

jmar1127

2 de may. de 2011

Went to Koeppel seeking an Armada I saw online for a great price! When I got there, it was actually cheaper and they worked out an even better price to suit my financial needs. Didn't feel pressured, or overwhelmed with the process of paperwork. Thanks Albert!!!

Alex Valdes

25 de abr. de 2011

Was looking for a car in the Auto trader and found a deal that looked to good to be true. Called Customer Service and Melissa picked up and right way helped me out. Introduced me to Wes, the salesman, and found the car I was looking for. 2007 Honda Accord in MINT shape. He made the whole purchase pain free. From the test drive to sealing the deal with the Finance Officer...... Great experience, Great place!!........Period!

phillip489

21 de abr. de 2011

The salesman Danny Colon was very helpful polite and kindly to help us to get a new car. He was very corperate with us to get the best price as possible. Also our auto insurance company missed some documents and Mr colon called the insurance company to get all the documents.

filsaimelove

18 de abr. de 2011

My overall experience was great! The sales man and office manager were helpful and accurate. I was able to look around and choose the car that I wanted. Wes the sales man was patient, and knowledgeable in all areas of sale. Thank you for a wonderful experience.

Nina99

15 de abr. de 2011

Melissa E. was absolutely amazing! Talked me through everything before setting up an appointment. Not pushy, just extremely helpful in answering any questions or providing necessary information. Because i don't live so close to the dealership, i felt that i had everything handled over the phone. So when i came in, i just took the truck for a test drive. Very friendly and helpful staff!!

myride

15 de abr. de 2011

The dealer and the employees were very helpful in every aspect towards me getting into a new car. And i would definetly recommend nissan koeppel to any of my freinds and family. You guys were very polite and my overall experience with Nissan Koeppel was great.

stephanienyc

15 de abr. de 2011

Michael - the salesman who worked with me - was very helpful about information regarding the car (a 2011 Nissan Versa 1.6) - especially for someone who was buying their first new car. He also was very helpful with getting a temp plate for taking the car to another state.Everything went great. I'm very happy with the car and the level of service at the dealership was excellent.

mariopesantez

14 de abr. de 2011

The quality service that I received while making my purchase was terrific. Joel Nunez provided me with the best assistance possible. My purchace was very smooth and I am extremely satisfied with my new car. I found the car of my dreams thanks to Joel and Koeppel Nissan. I recommend everyone to purchase their first or next car at Koeppel Nissan. I am extremely satisfied with the patience and information that was given to me while I looked for and purchased my new car. The prices are great and the overall experience and professionalism is definately outstanding.

janet11153

9 de abr. de 2011

Liliana Ycaza was our saleslady. She was very professional and friendly at the same time. She listened to what I was looking for and my price range. She showed me the cars and explained the features. Additionally took me for a test drive. She worked patiently with me until I was comfortable in the selection and the price of my automobile. Best of all , she was not pushy a quality I truly admire!

goodkelz

8 de abr. de 2011

My husband and I were thinking about getting another car because the one we have was becoming a money pit. We originally went to another Nissan dealership ( Bay Ridge Nissan where we purchased our 2004 Quest) to look at another vehicle. We were given a lot of wrong information about their overpriced 2011 Nissan Quest with plenty of smiles. After leaving there with a lot of reservations about purchasing another car from them we did an online search for Nissan dealerships in NYC. Koeppel Nissan, which was NOT listed immediately caught my attention because of the customer ratings. My husband and I went there Wednesday evening and Thursday evening we were driving our new Quest home. They made our car buying experience a pleasure with their courtesy, professionalism, and willingness to help us get what we wanted. I highly recommend Koeppel Nissan in Jackson Heights to anyone looking to make their first or next automobile purchase. As the customer ratings indicated, they did not disappoint. Thanks again EDDIE DEFREITAS, RAFAEL RIVERA, and TONY FERRARA

abaumle

6 de abr. de 2011

We were nearing the end of our lease on a previous vehicle from Koeppel Nissan when they contacted us with some great lease loyalty programs. We decided to visit on a Sunday to hear them out in person. Eddie helped us from the start and made the experience as pleasant as spending the day in a dealership can be. He was very helpful and well informed and really worked with us to get a lower monthly payment than our previous lease. In the end we drove of with a new Nissan and more affordable lease payment.

EMILY112

5 de abr. de 2011

I CANNOT FULLY EXPRESS WITH WORDS THE AMMOUNT OF PATIENCE, RESPECT, PROFESSIONALISM AND KINDNESS DANNY COLON AND MARK HARRINGTON PROVIDED ME WITH. I DID NOT QUIT MY JOB DUE TO THE EXTREMLEY HELPFUL SERVICE I RECEIVED FROM THESE MARVELOUS TEAM. I NEED A CAR TO GET TO WORK AND I AM THRILLED I VISITED THEM. WHEN I VISITED THEM I WAS TREATED HORRIBLY BY ANOTHER DEALERSHIP WHO TO THIS DAY HAS YET TO REFUND ME 1,000....DANNY AND FRANK TURNED MY NIGHTMARE INTO FAVORABLE AND SATISFYING EXPERIENCE. I WOULD NEVER THINK OF GIVING MY BUSINESS TO ANYONE. THANK YOU SO MUCH FOR ALL YOUR HELP!

tamyboris

2 de abr. de 2011

I would recommend this dealership because they are very understanding and helpful. They are professional and know what they are doing. They are patient with their customers. I went to three other dealerships before them, and with them I felt more comfortable working with.

Sandyec

2 de abr. de 2011

I bought a used car in this dealer. My salesperson Rafael Rivera was very friendly, honest and helpful had a knowledge of their inventory and made this experience a true pleasure.I would definetely recommend this dealer and my salesperson Rafael Rivera.Thank you, Sandy

taylors479

31 de mar. de 2011

The sales service was great and the finance department was extremely helpful in the approval process. We were referred to Koeppel by a family member that purchased a car from them so they came highly recommended. There were no disappointments and no surprises.

lsteve315

31 de mar. de 2011

I was referred to Koppel Nissan of Jackson Heights by a family member, and I went there to look for a new car. When I entered I was greeted kindly by an employee named Michael Kim. After looking around for a few minutes I found a very nice Nisan Versa 2008, at an excellent price. Needless to say, I couldn't pass this offer up. Michael Kim did a great job helping me complete the deal. I would highly recommend this dealership to anyone looking to buy a new or used car.

wengnyc777

31 de mar. de 2011

My experience at Koeppel Nissan was very good. I went to many different dealerships before and the salespeople there were not so good la a. Michael the salesperson there take care of me. he make sure I was happy with the car. 2009 murano was what I was looking for he found the color I wanted. After I brought the car he call me the next day to make sure the car was okay. I recommend this dealership to people here.

gasclutchshift

31 de mar. de 2011

It was a very good experience. The salesman and the manager were both very cooperative and helpfull. They listened to our demands and worked with us. they weren't pushy and they weren't trying to sell us a car out of our price bracket. I would recommend them to anyone.

ANDREWJ

31 de mar. de 2011

EXTREMLY PROFFESIONAL AND HONEST AFTER VISITING 10 DEALERSHIPS BETWEEN HUNTUINGTON AND NEW JERSEY, WE CAME BACK TO KOEPPEL BECAUSE OF JOEL. HIS DEAL WAS EQUAL TO 3 OTHERS WE HAD. HE WORKED VERY HARD TO MAKE OUR DEAL HAPPEN IN YOUR CORPATION. IN TODAYS MARKETPLACE GOOD PEOPLE ARE HARD TO FIND.OUR EXPERANCE AT KOPPEL WAS TRAMENDOUS THATS WHY WE BOUGHT A CAR. CUSTOMER STATISFACTION IS NUMBER 1

moka69

31 de mar. de 2011

The staff at Koeppel Nissan was very helpful and friendly i would recommend people tothis location to purchase a vehicle . When i ready to get my son a car i will return to Koeppel Nissan because they were that helpful. I wish they was more sales people like them

dumbgeniuz

31 de mar. de 2011

VERY professional business with outstandin customer service. Mr. Wesnel was very polite, professional and knowledgable . Not a pushy salesman that would make me not want to purchase a car . Always made me feel in control. I would highly recommend this dealership to anyone looking for a car. Once again thank you for the great service :)

red211566

31 de mar. de 2011

Everyone there was kind to me. Information was very helpful. The day in which i was skeptical because of a recent experience was rectified do to the people from nissan koppel being thoughtful gave me a feeling of confidence. my experience with nissan koppel will never be forgotten. I am very grateful !

ibbac4u2

30 de mar. de 2011

I have been in search to buy a car for about six months. I stopped buy Koeppel Nissan and Michael Kim came up to me and introduced himself. I want thank him from the bottom of my heart for assuring me that I would be leaving in a car today. He is one the nicest saleman I have ever had any dealings with. He was able to make sure I got a car which was the Versa that met financial means and was able to tell me about every function that the car offered. He was very knowledgable and I think is a huge asset to Koeppel Nissan. Thank you so much Mr. Kim for everything.

castmar

29 de mar. de 2011

It was a good experience walking into this Nissan dealer for the first time and see all those beautifull new cars.Inmediatly Danny aproach us and ask if we need help. He was very kind. Danny and Tony treated us very polited, with absolute profesionalism, we hightly recomend Nissan Koeppel to any one who wishes to buy.

ddiago

29 de mar. de 2011

This is now my 5th Nissan in about 10 years. My previous Nissan was a coupe and I was ready for an AWD vehicle that would handle better in snow/rain. Danny helped us find the perfect car. I wanted something inexpensive, nice, cool features and AWD. He was able to provide me with everything I wanted at a very good price. He took time to listen to my wants and needs for a car and never suggested anything I didn't want/need.

mmendez

27 de mar. de 2011

Best car buying experience Danny Colon, was absolutily outstanding. Answered all our questions. I would recommend your dealership to others. Customer Services was great. Informative services from Danny will continue to purchase my future vehicles from this place. Thank you, very happy.Freddie Mendez

DCjets2000

27 de mar. de 2011

I've been looking for a car for months and I am glad I stopped at Koeppel. The sales consultant, Michael Kim, was very helpful on giving me useful information on choosing the right vehicle that met my financial budget. He went out of his way to help me get the right insurance as well. Thanks to Koeppel.

Willybee

26 de mar. de 2011

My first impresion of the place was not a good one well maybe because of all the problems I've had in other places however everything was just like they said no BS and straight to the point and got the deal I wanted for my truck I'm very pleased with Koeppel Nissans professional kind and informative service from Joel the salesperson and will continue to purchase my future vehicles from this wonderful place thank you for making my search come to a happy ending.

Aleksander Domgjoni

26 de mar. de 2011

My husband went to the dealership first and tried out a Nissan Altima. I went with him the following week and met Isaak He is first-rate salesman. He explained everything we needed to know about the operation of the car. He was very knowledgable and covered everything we needed to know. It was a pleasure doing business with him! I would highly recommend him to everyone I knowI went to the dealership and tried out a Nissan Altima. Isaak was the one who helped me pick out a brand new vehicle at an affordable price. Isaak is a superb salesman. He is very knowledgeable and polite. He explained everything in detail. It was a pleasure doing business with him and I recommend him to everyone.

lsardiel

25 de mar. de 2011

We were in the market for a new car and a friend recommended Koeppel Nissan. We did our homework, found the car we wanted, what price we wanted to pay and what financing was available. From the time we contacted Koeppel we had a great experience. Our trade-in was estimated at a fair price making the "deal" perfect. Since Nissan was offering 0% financing, which I knew we would qualify for, it made the whole process painless. We have not had service yet but I know that will be as good an experience as the purchase. I would not hesitate to recommend Koeppel Nissan.

stephaniecab

24 de mar. de 2011

When i went to the dealer ship Mr. Danny colon was very helpfull in assisting me on my new vehicle. He made me feel comfortable and relaxed, while my paper work was being processed. I would recommed him to anyone that is intrested in purchasing a new or used car.

mike0425

23 de mar. de 2011

I'll put in a good word for Koeppel Nissan I've had two experiences with them. In both the service, salesman Danny Colon have been a pleaseure to work with sales experiance had to have been one of the best car buying experiences i have ever had. I am really looking into purchasing the vehicle once our lease is up.Don't recall the saleman's name when we leased the first Altima back in 08', but he did a good job too. Cannot forget about the mechanics that were friendly, customer-oriented, patient, and helpful for the times that I have been there for service.Looks like I will be cruisin" with the new Nissan Altima SR this year. I strongly believe that this one is the keeper"FYI - I had a good friend of mine that was car shopping and I recommended your dealer and instead she ended up going to Paragon and she had one of the worst experience with them. Not only did they end up selling the use vehicle that she wanted to purchase it took them hours just to slap on her new plates. There customer service really sucks. Koppel Keep up the good work!!!!I have no affiliation with the dealer other than being a satisfied customer!

deortega

23 de mar. de 2011

Outstanding service with an excellent experience from a very knowledgeable and friendly sale person. Mr. Wilson Lliguichushca went above and beyond to ensure we were satisfied with all the options available. It was a truly pleasant buying expericance. I will definitely recommend Koeppel to all my friends.

colnena11

22 de mar. de 2011

I am very happy with the service that koppel Nissan provided me and my family. Rafael Rivera was very helpful and very kind to us. He help me with what I was looking for. My family is very happy with our decision that we made with the help of Rafael.Thanks once again

Joao62589

22 de mar. de 2011

First time purchasing a car , wes made the experience , smooth , easy and answered all the questions I had . Was very patient and understanding with what i was looking for. From first sitting to the car to receiving the car after purchase was a great experience , will deffinetly buy my next car from here again.

Yanais

21 de mar. de 2011

Im very happy with the service that joel provided me he made everything so easy i love my car and still cant believe im approved! Everyone in my job and in my family will have to go there and buy there car im so happy. I got what i wanted and no more subways or buses for me didnt know it would be affordable to drive thank you koeppel nissan and of course joel :)

familyof5

21 de mar. de 2011

I had a great experience with koeppel this is my second car i get from them. Working with Pablo was great he was patient ,understanding and answered all my questions.He really worked hard he is wonderful and he knows how to work with the public. Thank you Pablo! And of course Franchesco without him working so hard i think i would not have gotten my car. He really went over and beyond to help me, he also was great and understanding he helped me with everything and aswered all my questions and he got me into my car. Thank you Franchesco!

jsanti

21 de mar. de 2011

Im very happy with my purchase. My salesperson Michael Kim make sure I got the car I want. He was very helpful during this transition. he was not only concern about me getting wht I want but also he make sure I got the best deal. I will recommend anyone buy a car from Koeppel!

Dianita

21 de mar. de 2011

Wilson Lliguichushca was a pleasant and formal car dealer. He helped and explained in detail in both English and Spanish. We felt very comfortable with his assistance and will recomend him others. thanks Wilson..

sonia62

20 de mar. de 2011

upon arriving I was greeted by a young lady at the front desk. She paged Mr. Wilson Lliguichushca. Wilson came immediately. I have to say he treated me with respect and made me feel comfortable as a first time buyer. He was very patient with me as i kept changing the color and/or option choices. I would highly recommend Mr. Wilson to my friends and family. In addition to his professional manner, he is dedicated to his job and was an excellent customer service representative. He even went out of his way to get me coffee outside the dealership since there wasn't any cups and the 2 females(employees)chatting near the coffee machine would not make the effort to find cups or go out.

frankie68

20 de mar. de 2011

When I go in Koeppel Nissan I feel like family. Everyone is so friendly and helpful from the sales men to the manager.This the third car that I have gotten from this dealership and I know I will buy more cars from them. Wilson Lliguichushca ,Joe the sales manager & John from finance are true gentale men.

superpooper

20 de mar. de 2011

I came in to koeppel nissan because my sister referred me to Isaak she bought a pathfinder le fully loaded and the service was great. I was interested in a sentra sr and Isaak took me on a test driver and once I knew what was important for me features wise in the car we started working numbers. After about 30 minutes we agreed on the final numbers it was a great deal i'm very happy. thank you everyone at koeppel who treated me so kindly.

marthab78

20 de mar. de 2011

Just bought a car from this dealer with my mom and the service was great. Michael Kim was very friendly and helpful and made sure we understood everything about our options and about our new car. The process was fast and we left within a few hours with our car. Again my mother and I are very happy with our decision of buying our car there.

tawasic

20 de mar. de 2011

Imran was very friendly and was very patient. He mad me and my family feel like we were not forced to purchased the car and earned my trust. He made us feel at home and made sure he took care of us from when he unlocked the doors of my car to let me sit in it till he handed me the keys at the end of the sale.

claracel1

20 de mar. de 2011

The managers as well as the sales rep. were very pleasant,polite and friendly. They were concerned about my needs as well as the budget i had in order to buy the car. Managers or sales representative did not pressure me into buying the car.The atmosphere was very nice i felt very comfortable.

Frankied116

20 de mar. de 2011

I had a great experience dealing with Wilson. He was knowledgeable and friendly, not pushy at all and helped me find exactly what I was looking for at an unbelievable price. I will definitely recommend him and this dealership to my friends and family.

evanrubin

19 de mar. de 2011

My experience at Koeppel was maybe the best experience I have had at any car dealer. I went in with a negative attitude to the whole experience and was shocked at how easy it was. I walked in with a print out of the car I wanted priced out via truecarvalue.com and after 10 minutes of conversation we had a deal for the lowest price listed on the print out. When I returned to pick up the car later in the week the manufactor was running a cash back promo and the paper work was alreay filled out deducting the $500. No preasure at all regarding Gap insurance or warranties. Great service by the Isaak the Salesman and Luis the Finace Manager. I have learned that they do not want to play the bait and switch game they would rather make a deal and move on to the next client as it is more benficial to them. And to top it off received certificates free schedule service for the first two visits. Can't beat that.

jaidorai

19 de mar. de 2011

Very friendly, helpful and knowledgeable employee. Offered us a great deal. We would surely recommend this dealer. It was an overall great experience with a very smooth and clear process. It was a fantastic dealership and the transaction was fast and we were given all the information about the car and the available financing options.

buyacar12

19 de mar. de 2011

MOHAMMED SEHHAR WAS VERY PR0FESSIONAL, FRIENDLY VERY KNOWLEDGEABLE REGARDING THE AUTOMOBILES. HE WENT BEYOND THE CALL OF DUTY TO FIND ME A SUV I WILL ALWAYS GO THE KOPPEL NISSAN FOR MY AUTOMOBILES KOPPEL NISSAN IS VERY FORTUNATE TO HAVE SOMEONE LIKE MOHAMMED SEHHAR WORKING FOR THEM THIS SHOW THAT THEY ONLY HIRED VERY HIGH CABILER OF PEOPLE TO REPRESENT FOR THERE COMPANY.

akbarkhan23

18 de mar. de 2011

Very pleased with the service. Staff is very friendly and helpful. Processing the transaction was a little lengthy. Sales staff went out of there way to find me a car that meets my needs. wide selection of vehicles to choose from and no hasslin over prices.

cookiezar

18 de mar. de 2011

I have been dealing with Koeppel Nissan since 1985 when my parents bought their first sentra. I loved the car so much that when it was my time to buy I bought my first nissan maxima from them. My parents have since bought two more new altimas. They were always very helpful, courteous and more than patient. I have only had good experiences, not only with the new sales department but the service department was always very accommodating. However, this time I was purchasing my daughters first used car and Joel Nunez made it very easy for us. He was very efficient and knowledgeable. He helped her to find the perfect car, which she loves.

Nicholas3035

18 de mar. de 2011

Knowing how to treat customers and make our business feel appreciated!!!!!Ive been in the market for a charger for like a month now. I recently visited koeppel Nissan, and winded up purchasing there.What was special to me was that initially I saw the vehicle online that I liked, and so I sent the dealer an email like ive been doing in my looking. Ms Melissa incarnation called me back right away. This was to my delight because it is unbelievable how many times people don't bother calling back, or call back days later. She confirmed that the car I INQUIRED ABOUT was in fact available and that I can see that car. Some others tell you to come in, knowing the car isn't there, then try to sell youth cat they want you to buy. We made a plan I may (or may not) come in the next day, but that I would know by that morning 9am. The next morning Melissa stayed dilligent, and called me at 9, and left a message. At 9am I was asleep, but it was that message that made the difference! Because, without that return call I would have been sure to wind up doing something different for the day. And so I traveled to koeppel, or should I say; Melissa reeled me from the phone to the dealership!And Jonathan sealed the deal!! My salesperson was Jonathan valerioo. He was very friendly, understanding to my needs, and still had the car I WANTED to see! He was knowledgable on the vehicle as well. He made me feel like anything I desired to do was possible. This mattered to me as again there has been others who make you wait or tell you what they cannot do for you rather than what can be done. They sometime seem to appear that you are inconveniencing them, rather than seeming enthused to have your business.And finally, koeppel nissan's vehicle was was actually wonderful!!!Again I have been in the market for at least a month for this charger. And have been working many phones, and have been to countless dealerships in the process. But I winded up making my purchase at koeppel and that was by no mistake!! Staff, Keep up the great work!!!!!

nasibabi

17 de mar. de 2011

the first time i went to koeppel, it was actually just to look around because my best friend had just brought a vehicle from there. Fromt the time I walked in, I knew that I would like to deal with this company because of the way that one of the managers named Nelson had treated me. About a month later I decided to return because i was ready to make my purchase. This is when I came across Wes. Ive never had so much fun buying a car. He was a great person with a great attitude. While I was there i had a few road blocks I had to get over but wes made sure that I was as comfortable as possible. He even brought me lunch because I had not eaten since breakfast and of course food makes everyone happy. He chatted and laughed with me the whole time i was there. I eventually felt like I had known him a long time. Over rall I have no complaints about koeppel or my sales rep. They were very honest and very helpful. Answered every question and concern I had. I plan on buying another car in the future and Koeppel will be the only dealership I go to and Wes will be the only sales rep I deal with.

wanda831

17 de mar. de 2011

Mr. Kedis sold us our 1st new car 4 years ago, so it was to our surprise to find him again after buying our 2nd new car. Mr. Kedis remembered us and treated us with his warm welcome as before and let us tell him what we wanted. He gave us excellent servic at our pace, his professionalism is beyond great and we would be honored to recommend customers to Nissan and be serviced by Mr. Kedis and know that our friends and family will get the best service. We commend Mr. Kedis as the best at Nissan......Thank you for having such a great employee....

ronaldholly52

16 de mar. de 2011

MR.jOEL nUNEZ DID A VERY GOOD JOB AT ASSISTING ME . HE WAS VERY POLITE TOOK CARE OF BUSINESS. AS SOON AS I WALKED IN THE LOT HE GREETED ME IN A VERY PROFESSIONALLY MANNER. THE VEHICLE THAT HE SUGGESTED ME TO BUY WAS VERY MUCH ME AND MY LADY LIKED IT AS WELL. i WILL TRULY RECOMMEND MY CO-WORKERS TO COME AND CHECK OUT THE NICE CARS AND TRUCKS YOUR COMPANY HAS.

WKY.Munoz

15 de mar. de 2011

Mr. Wilson Lliguichushca was an excellent salesperson once again. This is my second car this year, and both my husband and I did not doubt in coming to him for his help once again. He was friendly, patient, organized, responsible and most importantly reliable. He explained and answered every single one of our questions and was extremely helpful in our decision-making process. Mr. Lliguichushca will definitely make your time worthwhile and will help you find the right car for you. Without any hesitation or reservation, I strongly recommend Mr. Lliguichushca to anyone who is looking to buy a car. He is the man to go to. Thanks once again Wilson!

RIRuss

15 de mar. de 2011

I have leased a new Nissan Quest for the past 3 years. I made an appointment to see what options I had, and Isaak worked with me. I drove off the lot with a new Nissan Pathfinder, and am very happy with the experience and the vehicle. Pablo, Isaak, and the entire staff answered my questions, provided top customer service, and worked with me to fit my needs within my budget. I will continue to use and recommend Koeppel Nissan.

spring77

15 de mar. de 2011

I gave this rating because he was very helpful and friendly. I felt he went out of his way to help me buy the car I wanted . He was very patient with me because I am very picky and undecisive sometimes. I really appreciated his devotion to what he does.

echavarria1023

14 de mar. de 2011

ive always wanted a honda civic and my dad took me to koeppel nissan where we met joel he answered every single question we had and trust me we had a bunch He didnt have the car and went to another dealer subaru to get the car for us I am really haooy with joel and how he treated us thank you koeppel nissan

shawhad

14 de mar. de 2011

The reason i went to koeppel nissan to get my car is because they were honest and friendly.they did not had any problems with me useing my bank.great car for a great price.check them out.Thank you koeppel.in the future i will look at your large inventory of cars first.Also thanks Joel my sales rep.

Lovitcarter

14 de mar. de 2011

I have to be honest, I went in Koeppel with no intentions on buying a car. I walked out very happy as I am in love with my new nissan altima. I didnt really like nissan altimas I am more of a maxiam man, Mohammad Sehhar was so great at giving me information about this vehicle and I fell in love right away. Mohammad treated me as if I was a friend, he help me find the car I was happy with and not just some car in the lot. I didnt feel as if he treated me as a sell but more as someone that help me make one of the best financial decision of my life. Mohammad help me find a car that worked in my budget. I was at koeppel for several hours but I felt like I was there 45 minutes. I also would like to mention the sales manager Saiful Islam who was also very helpful and vital to me as he watch the deal until the end. I always hear how car dealers are slime buckets but with this being my first expenince I can say that anyone who thinks car dealers are slime they are going to the wrong guys. Mohammad Sehhar was great to work with and I was very happy walking out of the dealership with a new car that I am truly happy with.-Carl

OrlandoSalinas

13 de mar. de 2011

The othat warranted an explanation and made us feel comfortable during our shopping expverall experience was wonderful, he was very accommodating, explained everything erience. I would recommend his services to everybody, although we were buying a car from Koeppel Nissan he allowed us to feel as though we were doing so from a friend.

Pastor Smith

12 de mar. de 2011

I am a senior buyer at Koeppel Nissan in Jackson Heights Queens,for the past 18 years all of my visits to the dealership have been good. One of the reasons way i continue to buy my cars from Koeppel is because they make me feel like i am a part of the Koeppel family,that is a great feeling.The service representives are friendly and receptive to the needs of their clients. I would be remiss, if i did not give a special thanks to Mr. Daniel Grande,he seems to be the representative that has handled my service needs over the last couple years, he takes his time to explain in detail what the car needs to have done, and he doesn't mind answering all of my questions. In any organization that has excellent leadership, that excellence will become part of that organzation, i attribute the success that the dealership has enjoyed to Mr. Mark Lacher. Mr Lacher principal owner,is an exceptionally kind and considerate man,he treats his customers,and employes with dignity and respect. I look forward to contining my relationship with my Koeppel family.Pastor Smith

essenceqv

12 de mar. de 2011

I had a very pleasant experience with Isaac. He was courteous, friendly, professional and patient. I did not feel pressured or uneasy. This is my first time shopping with Nissan and because of Isaac, I will come back again as well as recommend my friends to this dealership. Thank you for making the usual difficult decision of buying a car an easy one!

dimasteam2

10 de mar. de 2011

joel helped us chose the vehicle we purchased and was very helpful in helping us with our selection and was very knowledgeable about the car.joel also was very helpful with the fanancing and the insurance process . i am very happy with joel and koeppel nissan.

dossyboss

10 de mar. de 2011

Wilson and John are a wonderful staff at Koeppel. They really helped me and my dad pick the right car. The service was professional, and both were trustworthy and helpful. I'm satisfied with the service and would not go anywhere else to buy a car except here. Koeppel is an excellent car dealer because of these two employees.

carolecakes4

10 de mar. de 2011

Why did I give Koeppel Nissan these ratings? They are an exceptional dealership! They have been in business for a very long time.....everytime you see the name Nissan, you see Koeppel Nissan. All of the above personnel were fantastic! They were so pleasant, efficient and thorough (upfront with pertinent information to help me make my final choice). Robert Frazier, Melissa Encarnacion, Pablo Jimenez and Luis Valerio couldn't have been better. They made me feel extremely comfortable and literally, all I had to do was "sign on the dotted line." I couldn't have asked for a better buying experience. Koeppel Nissan is well-honed operation and I am a happy camper!

DrDre

9 de mar. de 2011

The Service department at Koeppel Nissan lacks the service part. They performed a 60K mile service on my car and told me that the rear bearings and axle seals needed to be replaced. They didnt have the parts in stock so they returned my car and ordered the parts. The service advisor, Teddy Castillo, said that he would call me as soon as the parts arrived. After two weeks of not hearing anything, I decided to call them, seeing how I already paid for the parts. Teddy was out that day, so I got transferred to the Parts department where I was informed that the parts for my car arrived a long time ago. So I scheduled another appointment. On a side note, when you call the Koeppel Service department, be prepared to spend half an hour on hold, only to speak to a secretary who knows nothing about the status of your car. When I brought my car in for the second time, Teddy was not there so I had to deal with another Service Advisor, Priamo Perez, who of course had no idea what needed to be done, but nonetheless said he would call me to give me an update on the status of my car. Two days passed without me hearing anything from Koeppel, so once again I had to call them to find out whats going on. I was told that the car is being worked on and hopefully itll be ready tomorrow. The following day I got the first and only call from Koeppel - I couldnt believe it! I was informed that my car was still not ready (surprise, surprise), but that it would be ready on Monday (they called on Friday). So comes Monday and of course I dont hear anything from them. So I have to call them yet AGAIN to find out whats going on. And once again Im given the run around and told that its a very big job and that itll be another day before my car is ready. Mind you, I had the front bearings and axle seals replaced the year before at another Nissan dealer, and it took them less than a day to get it done. Finally, the car was ready a week after I brought it in. In short, the communication from the Service department is nonexistent and they take their sweet time working on your car. In the future, Im taking my car to another dealer and would recommend you do the same. Having read other peoples reviews, now Im just hoping that the car doesnt break down in a week.

zkush

9 de mar. de 2011

My son Steven and I would like to take an opportunity to thank Isaak for his great help. He was patient, helpful and very professional. He worked with us to find the best possible price that would fit our budget, and made sure that we were satisfied with the car.He explained us the features in the car that we were unfamiliar with. I will recommend Isaak to my friends who are looking for a car.Thank you Isaak.

cedusei

8 de mar. de 2011

Hi Danny Colon, Thank you for helping me with my Nissan, you were great! I like the way you explained my options and every detail about the Altima. It was nice doing business with you and I will not hesitate to recommend you to friends and family if they want to visit Koeppel Nissan. Thank you and God bless!Cynthia.

john_p112

8 de mar. de 2011

Pablo Jimenez, salesman, was very responsive and walked me thru the entire sales process. He got me what I wanted. Beat the competitor's lease offer (Nissan-Altima 2.5 S w/audio pkg for $249 per month for 39 months). No hidden charges. Only issue was waiting 1.5hrs to pick-up car, the following wkend.

amitkbalraj

7 de mar. de 2011

i really enjoyed my experience with koppel nissan. this will be the second car i purchased from the dealer and the same salesperson. our sales person wes was one of a kind with his product knowledge and kind hearted spirit. ps i am buying the car for my fiancee and she thought he had a great sense of humor

luisram45

7 de mar. de 2011

These gentlemen are outstanding people who not only make you feel very welcomed in the dealership but go far and beyond in helping the customer with making a purchase very smooth and professionally may god bless them and this being my third purchase there feel like family again many thanks and god bless :)

pragazzo

7 de mar. de 2011

Great customer service, and communication. Was able to get vehicle quickly and when promised. Had a great experience and would definitely recommend dealership and salesman to other family and friends. Very satisfied repeat buyer and happy with services provided.

Sophie9184

4 de mar. de 2011

Wilson was very helpful and pleasant to do business with. He made the leasing process easy and it was nice to meet a car salesman that didn't have the personality of a car salesman! He answered all our questions and did a great job! John Cheung, the business manager, was also very cheerful and pleasant. I definitely plan on going there for my next car, and I plan on bringing my mother-in-law to purchase a car as well.

didiemme

4 de mar. de 2011

Buying our car at this dealer was a great experience. We bought a Toyota Matrix a couple of weeks ago, we were a little bit nervous about all the process but it was surprising easy and with no headaches. Mohhamed helped us and he was very friendly, professional and guided through all the bureaucratic stuff that is involved in buying a car. He has been following up calling us to know if we were satisfied with our purchase. We definitely are very happy with our car. Everybody we got in touch at Koeppel was very helpful and courteous. I definitely recommend Koeppel Nissan, especially new car buyers.

VinsWife11400

4 de mar. de 2011

I personally have had great experiences owning a Nissan. I have used this dealership to service my other Nissan's. The service had always been a good one and the people were always very friendly and went out of their way to help the customer. Antonio is very pleasant and patient. He showed us what we were looking for and answered all of our questions. He was very knowledgeable about the cars that were for sale. There was no pressure while we were debating on what to purchase. He was there until everything was done. We feel we got a great deal on our Versa. Thank you Antonio, for making this nerve-racking purchase an easy one. Before you buy, definitely check them out!

HMcGovern57

4 de mar. de 2011

Joel Nunez was friendly, and informative about the car I was looking for. He provided excellent factual information and was extremely helpful in negotiating a price that I could pay and feel good about.Joel was professional, confident about the car market and the cars he had to sell. He offered options on how to pay for the car and spoke to us about an extended warranty and the value of obtaining one.I test drove the car and he explained the features in the car that I was unfamiliar with.I have confidence in what he told me and feel that I have purchases a solid car that will provide me with many years of good service.I will recomment Joel to my friends who are seeking a car and Koeppel is a great dealership.

Gsimpson

3 de mar. de 2011

WILSON WAS VERY POLITE WITH ME AND MY FAMILY HE WAS VERY PROFESSIONAL WHEN IT CAME TO GETTING ME INTO WHAT I WANTED IT DID NOT TAKE HIM LONG TO GET WHAT I WANTED AND I AM VERY PLEASE WITH THE CHOICE AND EXPERTISE OF SERVICE THAT WAS GIVEN TO ME TO ACCOMADATE MY WISH AND PUT ME INTO THE CAR OF MY DREAM...

Gomraju

3 de mar. de 2011

Overeall the shopping experience was good we bought a used van. Joel was great to deal with. The entire experience was smooth from the beginning to the end. You didn't get the usual "used car" dealership treatment. The final sale transaction was also smooth with the finance manager....no upselling of other things or time waste items. I will be going back there this summer for anothee car.

rule144

2 de mar. de 2011

The team at Koeppel was fantastic! The experience of buying a new vehicle from them was by far my best car buying experience to date. From my first call to the sales department, to the time I picked up my vehicle, the team at Koeppel was there to answer all of my questions professional. I would definitely recommend them to anyone I know looking to purchase a new vehicle.

Jiffs28

2 de mar. de 2011

When to this dealership looking for minivan. Sale person was very helpful and friendly. Suggest me buying a 2007 Nissan Quest. Give me a great prices and service. Also show me all the function in the minivan and answer most of the question that I have. In no time I drive away my new minivan. Overall my experience in Nissan Koeppel was great from start to end. Will buy for them again.

alvaz67

1 de mar. de 2011

I recently bought a Certified Nissan Altima Hybrid from Koeppel Nissan. From the moment I walked onto the parking lot I was greeted by the Sales team with a smile.. Everyone was so friendly and all my questions were answered by my salesman. I didn't buy a car on the spot (came back several times). I wanted to research online and visit other dealers and compare pricing. Most importantly, I wanted to review their business rating and visit their service area. I was introduced to their Service manager Bob, ( who also was very friendly and helpful in my decision process). I was undecided between a Maxima and the Hybrid Altima. The Sales Managers ( Saiful and Nelson) and the Finance manager (Mr. Chong) were very helpful also in giving me guidance without any pressure tactics. What finally sold me was that they have a A+ Rating , their excellent service, and their many years in business. Through my research I also found out that Koeppel Nissan has gone green in their facility, and that they are giving back to their community by giving money and cars to multiple Charities.This dealership is a AAA organization!!! My experience at Koeppel Nissan was the best experience ever. They may me feel like a VIP! I am glad I bought my Certifiedu Nissan Altima Hybrid at Koeppel Nissan. If your looking for the best buy and best service, look no further and join the Koeppel family like I did. I am proud to say I bought my Altima Hybrid at Koeppel Nissan. I will gladlyy recommend this family orieiinted and friendly dealership to all my friends and family.A Very Satisfied Customer,Albert V

netchito1631

1 de mar. de 2011

It was a very busy day at the dealership but my salesperson made it a point to update me regarding the application. He was very helpful in choosing the right car for my budget, gave me suggestions which i felt was very helpful in making my decisions with the car. I did not at any time during the application process felt stressed. I will definitely recommend him to all my friends and relatives that need a car.

wanfran

1 de mar. de 2011

Franklin and I would like to take this opportunity to thank Danny Colon and Tony Ferrara for the courteous manner in which they treated us during our visited on February 16, 2011. Danny understood our concerns and worked extraordinary hard to answer all the questions we posed regarding the pathfinder we purchased. Tony treated us respectfully when handling the financial aspect of the purchase. We highly recommend this dealer and the aforementioned employees. Wanda and Franklin Leger

JohnUrian

1 de mar. de 2011

Great customer service. Very friendly Sales People. Presented me with a large selection of c ars in my price range. Our sales person didn't leave our side to assist us with every question or concern we had. Got a great car at a great deal and was able to drive out with my new car that day!

evelyna

1 de mar. de 2011

They offered excellent service. They were very friendly. They tried to accomodate my financial needs as best possible. I didnt feel pressured to make any deal that I didnt want to. My experience was overall very pleasing and I would recommend them to my friends and family.

ta93cobra

28 de feb. de 2011

We would like to give Koeppel Nissan a five star and great customer satisfaction. Especially Mr. Wilson Lliguichushca our Sales and Leasing Consultant. We visited various dealerships and none compared to Koeppel Nissan. We knew what we wanted as soon as we walked in the dealership and Wilson approached us and gave us a welcomed feeling. We told him what we wanted and he did his best to meet our needs/budget. The experience was not overwhelming and we left with good hopes. As promised we received a call the following business day from Wilson with great news. We were approved! We would also like to thank Tony Ferrara, Business Manager who finalized our paperwork. Tony was honest and gave us a comfortable feeling towards our lease. Thank you for the terrific service. We will definitly refer our friends and family to go to Koeppel Nissan. Regards,Mr & Mrs. Feliciano

gregquiles

28 de feb. de 2011

danny is very knowledgable made my shopping for a new vehicle very pleasantthis type of professionalism is rare these days when so many people are just trying to sell you something you dont need. i would recommend danny colon to all my friendsand nissan products.

Bluemeow2010

28 de feb. de 2011

I've been looking for a car for a while and I am glad I stopped at Koeppel Nissan. The sales consultant, Michael Kim was very helpful to my decision making process. He showed me all the cars within my budget; he had a lot of knowledge of all the cars he showed me and answered all my questions! He also helped me to pick out the best insurance for me. I would definitely recommend this guy to all my friends and family. Thanks to Koeppel. :)

Walter Schupke

28 de feb. de 2011

We were pleasantly surprised to find out that we didn't need to wait for ourlease to expire to get a new altima. Mr. Colon couldn't have been more helpful.His knowledge and friendliness put us at ease immediately. Every step of theexperience went smoothly and without any stress on our part. If it was possibleto give a higher rating we would because we couldn't be happier. When it comestime for us to update again we will gladly return to Koeppel Nissan and hopeto deal with Danny Colon.

ycutrera

28 de feb. de 2011

Pricing was okay but I wish dealership would had found a way to keep my lease to 36 months instead of 39 months as I have always had with the past 3 cars I've leased. Isaac was very professional and willing to help with negotating the pricing and different type of cars.

DanOlj718

28 de feb. de 2011

I walked into Koppel Nissan looking for a good deal on a used car, preferrably a dodge. I was approched kindly by a salelperson named Michael Kim. He was very friendly and made me feel realy comfortable shopping for my car. I wish all dealerships employed people like Michael Kim, becase the world would be a better place. I've dealt with my fair share of rude and impatient dealers, but not Mike Kim, he treated me like Family. He was extremely knowledgable about the inventory and was able to find a great car that fit my needs, based on my budget. I would highly recommend this dealerhsip to all my freinds, and I especially would refer them to Michael Kim. He did a great job helping me buy my car, and he definitlely knows what he's talking about.

Dmarrero06

28 de feb. de 2011

Danny was very helpful and patience. Thank you I appreciated he really went out his way to help us out. I deft recommend him for any car needs. Thank you Tony u where very helpful as well I know you did your bestbfor us to take that car home. Over the dealer staff really know how to please a costumer specially Danny.

avalon96xls

27 de feb. de 2011

Wow, where do I start. I was literally treated like a criminal from the "service manager" who called me a "con-artist, and a bullshiter" and threathened to call the cops. I was speechless to hear these words from them. Horrible customer service, would never go back to this dealership and hope no one else gets treated the way I did. You should be fired "Bob"

integrity631

27 de feb. de 2011

I must admit I had a fantastic experience Chi was a very humble person he gave me several options of cars I should consider due to my need. Chi also knew about the cars and SUVS which the dealership sould which was very impressive. Chi is the best salesman I have ever had the pleasure of meeting is selfawareness and interpersonal skills was amazing.

angus434

26 de feb. de 2011

Went to Koeppel Nissan to return a Versa after 3 year lease. We were serviced by Danny Colon, who was more than helpful in getting us exactly what we were interested in for a replacement. He helped us by thoroughly going over all the options we needed to know in order to make an informed decision. Even after we closed the deal, he was attentive in making sure that our new model was all set up as we requested and ready to go. Two thumbs up, all around!!

ms.marulanda

26 de feb. de 2011

Rafael Rivera is a very friendly,helpful and experienced person. He guided me through this process very well with patience,respect and knowledge includinq all my questions. I would recomend Rafael Rivera and Luis Valerio as part of this company to anyone who needs a car! Thanks For Your Attention and Courtesy, Maribel Marulanda

jimeez08

26 de feb. de 2011

Chi is all about customer service. He's honest, hard working and easy to deal with. He helped me get the car I want with a reasonable price in just one night. No hassle, no tricks, very straightforward, and very negotiable. He's the guy that will solve your problem. Since I had no means to transport my car home after I bought the car, he offered and drove my car home in suffolk county, longisland at the end of the night. Chi is the man and I will definitely will buy another car from this guy.

SUNSHINE7686

25 de feb. de 2011

I bought my Murano from this dealership on Monday and they were amazing. They have been super nice about all the paperwork being filled out as well as pricing options. The overall experience was great. They have great prices, there's no haggling, and they deliver when promised. The car arrived super clean and Jorge even programed my vehicle for blue tooth. He also was great in showing me all the new aspects the vehicle had and how to use them. An added bonus was the General Manager bought dinner for everyone who was car shopping. Will be back for maintenance service at this dealership since they were so friendly and helpful.

pino.yesid

24 de feb. de 2011

GGG, Great Experience, Great Customer Service, Great prices is how I will describe my experience at Koeppel Nissan in Queen, New York. All my questions regarding my new vehicle were answer. Also they took the time to explain how to operated the vehicle in order to obtain the maximum performance. Good job Koeppel Nissan.

ddurant

24 de feb. de 2011

When I walked into Koeppel Nissan dealership everyone was walking around me like I was invincible no one asked me if I needed help, that is until Mr. Isaak saw me and came over to me and asked me could he help me he was so nice, pleasant, and very professional. He took his time with me and he showed me what they had to offer. I went to Koeppel Nissan to purchase a NEW car and turn in my old one. I looked at the ROUGE but financially it wasn't in my budget. Once I went to the finance department and meet with John Chueng he gave me were I was financially, since it was late and the banks were closed he told me let me make some calls in the morning and I will call you by 12:00 noon Thursday. He was trying to get me into a SENTRA. At this point by the time John called me I had told him that I really didn't want a SENTRA, so he said I have some very good news for you, you won't have to take the SENTRA, I can get you into a ALTIMA 2011. When I came into the dealer John had put such a dent into my finance issues that not only did he put me into a ALTIMA 2011, but he got me a 1.9% interest rate, which was excellent in my situation. Then he also got me the convenience package/plus for the car so I was able to have fold in mirrors, and a sunroof which is something I've never had in a car. He also saved me some money because he signed me up for the bi-weekly payment plan so instead of paying off my car loan in 72 months, I'm paying it off in 67 months because of the bi-weekly payment plan. So, I would like to first thank GOD for using Isaak & John to work in my favor and then thank Isaak and John for an EXCELLENT job well done. I would refer ANYONE/EVERYONE to Koeppel Nissan located on 74-15 Northern Blvd.

jsoler

24 de feb. de 2011

Mohhamed Sehhar was a very helpful sales representative. I recently purchased a 2009 Nissan Sentra on Monday February 21, 2011. He was patient, helpful, and very professional. He made sure i had everything i needed and before i drove off the lot. Thank you for helping me Jose A Soler.

enylove007

24 de feb. de 2011

The dealership was very helpful when choosing a vehicle for my needs. My salesman was calm cool and relaxed. everyone at the dealership if friendly and it's most important hassle free, if you buy no sweat if you don't buy also no sweat. i would recommend this dealership all day every day.

mariov33

23 de feb. de 2011

From the very first phone call from Melissa it was a great experience. She was very friendly, optimistic about being able to get me a great deal and very easy to talk to. Danny Colon our sales person was also great. Very helpful, patient, knowlegeable and really made us feel comfortable. Joe Clem (the Mgr.)was also very helpful, friendly and courteous. The entire time we were there dealing for a new vehicle never once did we feel uncomfortable. In the end we were extremely confident and happy that we had gotten the best deal possible. ( price for vehicle)We want to extend our deepest gratitude to everyone involved in our choosing of our Pathfinder.

achieve11

22 de feb. de 2011

Working with Danny Colon was an absolute wonderful experience. Mr. Colon guided me and my husband step by step not only through the cars features and functionalities but he also showed us how easy the purchasing experience was by taking his time with us and explaining everything, yet he was extra efficient. He even helped us get the insurance for our new car. You can tell Mr. Colon is extremely knowlegable about his business and super passionate about what he does. In additioning to Mr. Colons patience and expertise, I also would like to thank all the staff at Koeppel Nissan for making us very comfortable by catering to us. They have great coffee and pastries and even bought food for the whole dealership. I will definetly recommend my friends and family members to buy a car from Mr.Colon. The overall experience was outstanding, and would not hesitate to buy a second car from Mr. Colon.

Kristine_Ortiz

22 de feb. de 2011

My husband has purchase two cars from Koeppel. Wonderful customer service and very efficient. The transaction was flawless.It was a very pleasant experience. I was very happy with my purchase. Antonio the salesman was friendly and knowledgeable and I recommend him to everyone. A+ service

caliparce

19 de feb. de 2011

very good experience at koeppel nissan.thanks chi for quality service and attention.oh and thank you for calling me to let me know I had forgot my ezpass tag in my old car!Chi did his best to get me a comfortable payment and was very friendly.good experience overall very happy with my maxima!

ADAS

19 de feb. de 2011

That was a very pleasant experience. I was very happy with the results. The dealership did everything that I was looking for, which was finding me a great car at a excellent price. Wilson the salesman was friendly and I recommend him to anybody. A+ service

nissan 2010

18 de feb. de 2011

i had great service provided by antonio figueroa who was of great help to me and my wife. he answered all my questions, offered us drinks while we waited and made us feel comfortable. i would do business with him again in the future. thanks again for everything.

mmunoz

17 de feb. de 2011

The customer service provided by Antonio Figueroa was excellent; he gave us kind and patient service, trying always to give us advice without pressuring and he tried to get us what we needed, no more. In addition, Antonio Figueroa explained the different features of the cars. We were very pleased.

SHERLEYBLOVE

17 de feb. de 2011

HIGHLY RECOMMEND ANYBODY THATS LOOKING FOR A CAR TO GO TO KOPPEL!! WORDS CANT EXPLAIN HOW GREAT THE SERVICES IS THERE!!!,I WAS LOOKING FOR A GOOD QUALITY CAR, AT A REASONABLE PRICE FOR MONTHS!. EVERYWHERE I WENT THEY WERE TRYING TO GET ME FOR MY MONEY! THEY WERE RUDE! I FELT LIKE JUST ANOTHER NUMBER. BUT WHEN I WENT TO KOPPEL NISSAN, I WAS GREETED BY ANTONIO FIGUEROA. HE WAS VERY PRECISE WITH EVERYTHING, HE EXPLAINED TO ME IN DETAILS EVERYTHING I NEEDED TO KNOW ABOUT THE CAR! HE WORKED WITH ME UNTIL I FOUND THE PERFECT CAR THAT FITS ME! AT A HELL OF A GOOD PRICE!!! . THE INTEGRITY AT KOPPEL NISSAN DESERVES FIVE STARS! IS NOT LIKE THOSE OTHER DEALERS THAT TRY TO CHARGE YOU EXTRA STUFF THAT YOU DONT EVEN KNOW ABOUT! IM SOOOO HAPPY!!!

shorttyG35

16 de feb. de 2011

It was our first time buying a car from a dealer and couldn't ask for more in terms of treatment and price. The Sales Manager treated us like family and took the time to explain everything so we can feel very relax as well as confident about our purchase.

irosario

16 de feb. de 2011

Excellent Customer Service> Patient, dedication, and best of all, best deals in town. My whole family has purchased their vehicles at this Dealership, Sister, Mother, a friend,a coworker, and a cousin. My credit score is not that great, yet still they did their best in negotiating with The Banks. I had bought the Nissan Pathfinder three years ago, but that vehicle takes in too much fuel, therefore I was spending over $50.00 a week only on gas. I only used my vehicle to go back and forth from work. This is the sixth car that Joel Nunez sells to me and my family. If this was not a trustworthy Dealership, I would not have came back.

NK1

16 de feb. de 2011

This is my second time buying a car from Koeppel Nissan and both times my purchase went very smoothly. Our sales person Chi was very friendly and knowledgeable. He made the overall experience very pleasant. He helped us to select the right vehicle for us and he helped us get acquainted with the vehicles features. We liked the fact that his services did not end with the sale.

mnomani80

16 de feb. de 2011

I gave the above rating because from begining to end my entire interaction with this dealership was like family. They made me and my family feel comfortable and did not rush us into anything. Most of all, they were knowledgeable and smart individual who with hardwork and honesty proved that car buying experience can still be very pleasent and yet fast. 2 THUMBS UP!

lopeza

13 de feb. de 2011

Very nice place to go buy a used or new car, the double the new york lemon law in all their used cars, their cars are all in perfect conditions and very few of them have been in an accident. They also show you the carfax with every single used car. They also so service to all their cars before they put the cars in the lot for sale. Koeppel Nissan is definitely where you will want to go by a car, not only for the excellent products and amazing deals, but also for the really nice and not so intimidating or aggressive sales persons. If you wanna buy a car and you dont want to deal with arrogant and non professional sales person, Koeppel Nissan is the place to go.

ricom

11 de feb. de 2011

It was a difficult process when the negotiating came. Under the weather conditions the processing of picking the best car, was at times limiting for what I was looking for but in the end I hope that what I needed vs. what I wanted (not within my price range) will make me happy. I did visit many other dealerships and Alberto's approach was not intimidating and ultimatly chose this dealership to make a deal becuase of the people more so than the car choices. I did know I wanted a nissan, with those factors together I know I made a good choice to purchase my vehicle here. And would recommend it to others for sure.

TALBOTLAGO

10 de feb. de 2011

ALWAYS ASK FOR WILSON LLIGUICHUSHCA. HAVE PURCHASED FIVE CARS OVER THE PAST TEN YEARS. ALWAYS TRADE IN OUR OLD NISSAN SENTRA'S FOR THE CURRENT MODEL. WILSON ALWAYS MAKES THE TRANSITION VERY EASY. FRIENDLY AND WILL GO THE EXTRA MILE. ELEGANT DEALERSHIP SHOWROOM. HUGE INVENTORY ON SITE.

Candideyes

9 de feb. de 2011

These guys have gone above and beyond for me for me to get my new car. Joe worked my numbers with the bank for me to get the car I wanted to ugrade to. Danny was out in the freezing cold helping me transfer my items from my old car to the new car. Tony went out of his way to call me to make sure I got home okay with my vehicle. Who does this? THEY DO!!! I love these guys. They will get future business from me as well as new business from any of my friends and family. :)

Rohanie

8 de feb. de 2011

I had a great experience at Koeppel Nissan with the following reps. Luis Felix and Tony Ferrera. They both took there time in explaining my options to me when I purchased my new 2011 Juke and came back and made another purchase of 2011 Rogue. I love it...Thank you Ramrattee MohanNfn Mohan

buyer2455

8 de feb. de 2011

Coming into Nissan i was not sure of the type of vehicle i wanted. But upon arrival, Luis Felix was extremly helpful. Not only was he patient and understanding, but he broke everything down for me. He was friendly and knowledgable and becuase of his customer service i will definetly return to purchase in the future.

goldlizsts

7 de feb. de 2011

Over the years we've bought a few cars from car dealers. The experience, until this time, has been that the salesman, plus others, made us feel that we're being schemed to buy a car. Money drives the sale. The salesmen were not that friendly to begin with. Even if they were friendly, we didn't feel very much at ease. With Koeppel, we just felt very much relaxed. No pressure sale situation. Everything we felt was on the up and up. The salesman especially was very down to earth kind of a person. Of course, they offered a good price, so we walked out happy, after signing on the dotted line. Didn't feel being taken for a "ride" at any time. If we were, we don't know yet. Thumbs up!

mfyoon

7 de feb. de 2011

The whole process of buying our car was smooth. The price was more than reasonable, and the finance manager got us an even better rate than I walked in with when I was preapproved for financing. Mohammed was patient and professional as he showed us cars that matched our preferred options and features.

chapinboii

7 de feb. de 2011

nice cars to choose from, great prices, friendly, quick & helpful, would recommend to anyone who wants to buy a used car, they alot of furbished cars to choose from and offer great deals, a delight to go to, alot of great offers and prices, they speak spanish, give great deals

jept

6 de feb. de 2011

A very comfortable and smooth experience. Friendly and knowledgeable staff with no pressure to buy something that I was not intersted in. I was recommended by a friend and have no regrets about choosing this dealership to trade in my old nissan for a new one.

andyshah123

6 de feb. de 2011

they were very friendly. they were willing to listen to our concerns and what type of car we wanted. they showed us the car and explained everything about the car in detail. they also offered us a very reasonable price and gave us the satisfaction that we did not make a mistake by buying their car. it was a very pleasant trip and i would definitely recommend them to my friends and family.

Clarita809

6 de feb. de 2011

I had a great time negotiating prices on the new car and my trade-in. Friendly atmosphere, no pressure and no hassle. I went to Keoppel Nissan, knowing exactly what I wanted. David Garcia, took care of me, he went over and beyond to get what I wanted for my trade-in. In the end I got more than what I expected out of my new SUV, which I love. Thank you David!

MGarcia103

5 de feb. de 2011

I was recommended to the dealership by a friend who has used them in the past for excellent used cars.Though it would have been great to buy NEW unfortunately my life has been turnedupside down in the past year starting with wage loss, bankrupcy and to add insult to injury total loss of my car!My friend advised me that Koeppel Nissan was the only dealer in Queens he would ever use! Even on his advise I did my homework and was impressed with the A+ Better Business Bureau rating! Once I saw that I decided to give them a shot!The people who impressed me the most were Joe Klemp who didn't high pressure me into a new car he walked me across the street to Saiful Islam at Used car sales!The team there was friendly helpful and most of all listeners!I have just gone through a Chapter 7 discharged and had no car to go to work! I was only getting so much money from insurance and had only so much money to lay out!He put his salesman Imran Khan on the job in search of a sound,safe and economical car that would fit my needs and budget!The car I had my heart set on was a small bit out of my price range but with the help of Francesco Labbatte in Financing I got an approval to cover the rest!I never beieved that I could be driving a certified pre-owned car in my situation! I thought I would be relegated to the "want ads" where I would be buying another man's cast off!!!Now I am on my way to building my credit again!Thank You to everyone at Koeppel Nissan you have made my NEW YEAR!I love my preowned Nissan Versa it smells looks and drives like showroom new!!!Yours ever so truly,Martha Garcia

amfi

5 de feb. de 2011

Danny Colon was very courteous and friendly during his whole presentation. He seemed very knowlegeable of the Nissan brand as well as other brands in the market. He was very detailed in his comparisons with other vehicles as well as to other dealerships.He was very innovative in ways to attract us in to closing the deal.We picked up the car late at night and he had the same stamina and friendliness he displayed during the whole process. I would not hesitateto recommend clients to Nissan based on his service.

tworldvol1

4 de feb. de 2011

I wanted to trade in my 7 passenger SUV for a smaller SUV. I was driving home disgusted with my time being wasted at another dealership and decided to stop by Koeppel. When I walked in the salesman was friendly and asked a series of questions to assess my needs and wants. He referred me to Francesco. Francesco asked me what features I was looking for and I explained what I couldn't live without. Once he knew what features and monthly payments I was looking for he found a nice used car for me with all of my requirements. Coincidentally, the car he found for me was one of the brands I was researching and I did not even tell him. They handled all of the paperwork even my registration and took care of my trade-in. I was impressed because my prior dealership didn't even provide an extra set of keys nor did they handle my registration and license plate transaction.Update: I called Francesco 3 days after purchasing my vehcile to address a few minor problems I wanted resolved. He took care of this situation for me. I would definitely patronage this dealership again when I am ready to purchase another used vehicle.

sebastian11377

3 de feb. de 2011

My over all experience with Koeppel Nissan has been excellent. Salesmen Issac was a tremendous help from the word go. Top marks must go to him in explaining everything to me in great detail pertaining to the purchase of my new vehicle. His customer care, knowledge, patience and sense of humor makes him an asset to Koeppel Nissan.

Ian Amule

3 de feb. de 2011

From the minute I walked in to this dealership and was greeted by Luis Felix I felt a certain sense of trust. The professionalism, respect and kindness he showed to the customer is not something you see in this day and time. Reminded me of the old days when deals could be made on a handshake and they were set in stone. I sincerely would like to thank Mr. Felix for restoring my faith in business ethics.

alexishere01

2 de feb. de 2011

I love shopping for a new car when i buy my new or used car i always go to koeppel.I have bogught sevel cars from them and never had a problem with my service ..Top staff thats why i always end up back here ...And danny was very outgoing and helped me from begining to end and thats why i give them my biz time and time again ..And thats why i sending my friends there to uy there cars

Fernando Lopez

2 de feb. de 2011

My visit to this dealer was very pleasant. I already bought two car from this dealer during last 7 years.The salesperson Luis Felix was very profesional and he answered all my question properly. I would recomend this dealer and the salesperson to my friends.Fernando Lopez

Rosey33

1 de feb. de 2011

This is the second time that I have leased an Altima from Wilson. He conducts himself professionally and did an excellent job in assisting me in obtaining my present 2011 Altima. He already knew what my requirements were which made the sale that much easier. Thank you Wilson!! Keep up the great work.

stevebananas

1 de feb. de 2011

From start to finish Koeppel Nissan is totaly about customer service. For car selection they make sure you are 100% satisfied with the model, color, accessories. As far as pricing KOEPPEL NISSAN can;t be beat. Joe Clem will give you the best deal. Their service department is Reliable and Honest. The parts department will go out of their way to get you any part Fast. My family has purchased 3 cars from KOEPPEL NISSAN and when we need another we will go back.

procraztinazn

1 de feb. de 2011

I was at Koeppel Nissan to shop for a new car, a brand new maxima. The customer service was good, and the staff was friendly. The agent that help us, Danny Colon was very helpful and friendly. Would do business with them again in the future, and would recommend others to come here.

Stevedemz

1 de feb. de 2011

Smooth transaction for the car that I wanted, I know myself, that if anyone is going to buy a Nissan, send them to Jorge Anthony, honest and very proffessional. Dealt with Paragon Honda before this that was a total disaster, stay away from there, there used car section are a bunch of sharks with no respect to anyone. Steve Demiri

kirbysj

31 de ene. de 2011

Wilson was great!! He was very knowledgeable and enthusiastic about finding the right car for me. This was in stark contrast to the salesperson I encountered at Star Nissan in Bayside (he seemed disinterested in making a sale). Keep up the good work Wilson!!

Unkn0wnp0et

31 de ene. de 2011

Jorge was a pleasure to work with. I felt like he was honest and not out to make a quick buck. He went out of his way to find a car that met my needs and also worked within my financial limitations. Looking forward to working with him in the near future.

ceguy1

31 de ene. de 2011

The minute I walked in the showroom, Luis made me feel welcome, he was willing to answer all my questions, and was not even bothered when I told him Im just looking. as I was not even sure if I wanted to get car, in the first place and I was not sure about what but I was not sure about vehicle I wanted once we agreed on the price he introduced to Joe the Sales Manager.

puchuela2010

28 de ene. de 2011

Sales representative was courteous and friendly. He helped me find my dream car because he exactly what I was looking for. I didn't feel like I was pressure to lease your brand like other dealers that I had visited.Thank you for all your help.

Subaru 08

28 de ene. de 2011

When I went into the used car section of the Koeppel Nissan dealership I had already pretty much knew what I wanted. Joel made the buying process very straightforward with no pressure for me to buy anything that I didn't need. Not being charged with and not having to haggle about "reconditioning" fees was a plus. I know many dealerships (manufacturer based and independent) often charge reconditioning fees for used cars. These fees are above and beyond the advertised purchase price of the cars. Joel even gave me a ride to pick up my new car after a big snowstorm.

cfilardi

20 de ene. de 2011

My experience at Koppel Nissan was extremely positive. Both the manager Pablo and the salesman, Nash, provided great customer service in a timely manner. Nash explained everything to me in terms of terminating my lease early and buying a new vehicle. He was straightforward and honest and clearly wanted to make this a positive buying experience. I received a follow up call the day after I purchased my vehicle. I truly appreciate this great customer service as I have not experienced this at either of the two other dealerships I have used in the past.

Awrob

18 de ene. de 2011

Although I have had good experiences in my dealings with Koeppel Nissan in the past Mr. Kadis was truly exemplary in my current dealings. His experience,as well as, formidable knowledge made my purchase of 2100 Murano S both easy and pleasurable. He help and guidance were immeasurable !

BlueCrystalMan

17 de ene. de 2011

Koeppel had a black 2008 Dodge Avenger, which is all my son wanted. After exhausting every effort to find a decent one locally, including actually purchasing one last week that turned out to be a stolen vehicle, we broadened our search on cars.com and found the vehicle at Koeppel. Yes, it was an hour and a half away, but Pablo negotiated the price I needed, assured me the car was mint condition (IT WAS!), and we made the trek on Sunday, January 16th, 2011. I was so confident in Koeppel at that point, my brother gave us a ride, dropped us off a half hour before the dealership opened, AND WENT BACK HOME... leaving us in Queens.From start to finish, I was not disappointed. The follow ups from Pablo prior to the purchase were incredible, his willingness to go to bat for us to get us the price we needed was unsurpassed... Jhonn then took over with all the details, even giving us temporary credit because I didn't bring a certified check with me (no banks were open when we struck the deal, nor on Sunday morning). They are allowing me to overnight the certified check... There was a misunderstanding, as I stated a cash deal on the phone... not thinking that my home equity line of credit check wasn't going to be valid, especially out of state. But Jhonn made the deal work and we drove the vehicle home.This is a quality used vehicle, compared to the myriad of others we saw, drove, and actually owned for a day. The price was right near our budget, and the quality... its as if the vehicle was never used.I will not hesitate to return to Koeppel for vehicles for my wife, myself, or my other son, who is coming of driving age next year... Thank you so much... there is not a single blemish on the entire experience, from the initial phone call, through the completion of the transaction and driving it off the lot. I've dealt with a lot of auto dealers over the years, and have never encountered one as fantastic to work with as Koeppel.

curtisneilz

10 de ene. de 2011

since i walked onto the car lot at koeppel the dealer was very helpful in helpin me with the car i wanted and even helping me with getting the best price possible, the process was very fast. overall the whole process was great and everybody there was helpful and friendly during the whole deal. thankz i love my new car.

aidamom4

7 de ene. de 2011

This was a very pleasant experience overall, thanks to Antonio Figueroa and Francesco Labbate. Antonio treated my family and me as if we were part of the Koeppel family, he was friendly, knowledgeable, and kind. Because like many families we had some financial difficulties in the past, he did not judge us, infact he made us feel very comfortable and feel like we were not the only ones dealing with trying to get back on our feet and getting a vehicle that we not only needed but we deserved. We had gone to other dealerships where we felt looked down upon and uncomfortable. Francesco was also very pleasant, he sat with us and explained the entire process in a clear and informative way, I fely like they both went out of their way to help us walk out with a car that we were happy with. I would definitely recommend Koeppel to my family and friends.

MICKYC

6 de ene. de 2011

Eight years ago I purchased a certified preowned Altima from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One of my closest friends trusted me to chose a dealership for her purchase of a brand new car . I researched Koeppel a few weeks ago the same as I did eight years ago. I believe it is just as important to know quality and reliability of your dealership as much as your purchase. I have always been impressed by the A+ Better Business Bureau rating of Koeppel Nissan .That was the main reason for driving past my local Nissan dealerships to get to Koeppel again . I called a few weeks ago and requested to speak to someone in the sales department .The receptionist picked up my call quickly after my choosing the sales department in the queue I was connected to Nash. Nash did not hold back from answering any of my questions on the phone .He spoke to me as if I were in the chair in front of him. He had a friendly tone yet professional. He was the same in person when my friend Jan and I came to the dealership the following week. Nash assured us that he would call us in six months to see how satisfied we were as he does for all of his customers .He made us feel very comfortable with his confidence in the product he was selling . He expresses such honesty in his dealings that we had felt no pressure from his sale. Nash expresses an enthusiasm that is so contagious. He was so attentive to us every time we walked into the showroom .What a wonderful person he is .I have always read the finance & insurance rep is where the pressure is applied. Again a young professional Luis was waiting for us to explain my friends purchase in detail. He had a no pressure sale for his products also. Luis answered many questions as he tallied the figures .We grilled him yet he remained very polite ,professional and patient . Our experience was seamless .Honesty , reliability and quality is what we found in the products sold at Koeppel Nissan as well as in their staff. My friend Jan drove off in her brand new Altima a very satisfied customer last night . Thank you Koeppel . I will see you in a few months when its my turn to drive off your lot with something new this time and I will never hesitate to recommend your dealership to my good friends, co-workers and family .

michael11377

5 de ene. de 2011

I was very satisfied with the entire experience of purchasing a car From Koeppel the sales staff was excellent and was very helpful The staff was very friendly knowledgeable and took time to explain the entire process. I would reccomend to my friends and family to buy a car from Koeppel.

Cnyce131

22 de dic. de 2010

I was in the market for a new company vehicle and I had might sights set on a BMW 3 series. So I went to a BMW dealership and test drove a 335i. I was impressed with the ride but not totally satisfied with the overall experience. I still wanted to search to see if there was anything else out there that would blow me away. I remembered my friend telling me that his sister had just bought a Nissan in the state of Florida and that she loved it. It was then that I looked up a reputable Nissan dealer and came across Koeppel Nissan. After test driving an Altima and seeing all the amenities, I knew it was the car for me that addressed all of my needs. Then came the purchase experience which went very quick and smooth which is rare when purchasing a car. Normally that is the most annoying part of buying a car and in my case at Koeppel the staff made sure my experience was an enjoyable one. I would definitely recommend Koeppel Nissan to anyone looking for an easy and thorough car buying experience!

chewy337

27 de oct. de 2010

I recently purchased a car from Koeppel Nissan. This was my first car so I was a little nervous about the finance aspect of buying my first car. Luis Valerio explained everything in great detail and with lots of patience. He even explained everything in spanish to my wife that made her feel more comfortable. Thank you so much Koeppel and Luis Valerio. I will recommend all my family and friends to you guys.

IvyJA

23 de oct. de 2010

It was my first time purchasing a car I went to another dealership located further down Northern Blvd the service was not what I expected so I decided to go to Koeppel it was an overall professional environment which I was looking for they showed me three cars of my interest I chose the one that I liked and the paper work was processed soon enough I was signing it off and drove my vehicle away. Everything was smooth sailing I would say even a year after I brought my car in for service and they had the car no more then 2 days in the shop! Where as i taken my car to other places whete it was left for a week for little service to been done. I loved the fact that the rep from the service department kept me up to date with my car while in the shop I didn't need to call him at all. Since then i moved to Florida and my car has not given me any major problems which goes to show they dont sell junk and you can confide on a good product. Would I recommend this dealer yes and I have to numerous people. Pretty Soon I will purchasing another vehicle from Koeppel all the way from sunny Florida!

evrenberke

29 de jul. de 2010

Very tricky and very dangerous. They initially offered $6,000.00 more than what I paid for the same car which I purchased from another dealer a week later. Once they figured I was more or less aware of the market price of the car, they offered some discount to make it sound like they were offering a good deal. I went to the same dealer three years ago and it was the same attitude. They first try to steal from you assuming that you are clueless about the prices and when they figure that you are not an idiot who is willing to pay thousands of dollars more than the market price they start offering you discounts and if you do not agree to their price they almost start yelling at you and insulting you. They use the oldest and dirtiest tricks on their customers.

matthewZ

22 de jun. de 2010

Koeppel Nissan surpassed my expectations for buy a new car. The sales staff was prompt, polite and honest about the new car I was in the market to purchase. They gave me a fair price on my trade in car with out any hassles. They found the exact car I was looking for and brought it to me, while offering a fantastic price. I was so impressed that when my girlfriend needed a car I brought her to koepple and they repeated their outstanding effort to give her the same experience that I had. If you want a straight forward up front experience with knowledgeable motivated people, I strongly suggest that you give koepple nissan a chance.

andydai

19 de jun. de 2010

I had a bad experience in 1999 when I tried to buy a nissan sentra GXE from this dealer. Don't plan to write i because too long time ago.I thought the management shou,d have changed after 11 years. But fortunately, they still played dirty tricks to customers -- on one of my friend.This dealer is dirty to surchage on customers! Don;t trust their promotion. When I asked them to write down a cleanm list of all price item, they stepped back.Dirty, evil dealer!

BIGMANNYC

29 de may. de 2010

i must say that this has to be the worst experience i have had with a dealer car repair , i have a 04 nissan armada i purchased used from another dealer in 06 with 30k miles i also slected a gold service contract ,everything always seems just dandy at first. the vehicle developed a misfire with slight shaking and check eng light on ,so i took it in for service on friday 4-23-10 , it is now sat 5-29-10 over 5 weeks later ! and its the same story with them , first they said i needed ,front brakes ,rear,brakes,rotors cut,a manifold,a catelitic converter,oxygen sensor,catalyst tubes (not covered by warranty) but lucky i had them replaced under a year and under 12k mi the have a warranty but i mispalced my receipt but the other dealer faxed them proof and at first they refused it and said it was not enough proof ! and that they needed a copy of an orig reciept ! can you believe the pressure i felt at that point? so finally they desided to accept it under warranty.....now the days are passing and every week its "next week" i more week ,one mechanic only , working very slow and limited on this. then they said ok most of the parts are on and you should have it by tommorow (this was like 3 weeks ago) then he calls me back and say's "oh we just noticed the check eng light and some shaking" !!! the reason ihave the car here in thefirst place !, so now they said they are waiting for approval from nissan , ok they call me back and say they have the approval , so now they have to check the oil and do a compression test to find out if any cat conv parts were ingested back into the engine? , then a week later they say "oh i think yuo are gonna need a new engine ! (this engine had only 8k miles was recently replaced by another dealer) veh in total has only 57k mi veh is only used for pleasure and is well maintained......so they said they ordered the eng on fri 5-14-10 and would be there by the following mon 5-16-10 so the new eng was still sitting in a crate,and the old eng removal process was very slow.....i came in on thurs 5-20-10 to see the progress ,but the old eng was still in nobody was working on it at that time (seems the one person on it is also on other cars and is taking minimal time on this job. so now its sat 5-22-10 i come by to see and the old eng is still in the veh the service rep calls the mechanic over from "another veg" to my veh and he says "well its abig job its only me and there are a lot of wires" so maybe next saturday !) and goes back to what he was doing......so i had to contact nissan corp at this point , and they said they would look into it , so nissan corp calls me back and says "sorry sir but we spoke to dealer and they said for sure it will be ready fri 5-28-10 or sat 5-29-10 the latest , ok i call yesterday 5-28-10 to be told it was not ready that it would be today 5-29-10 ,well it is today 5-29-10 and i once again get the same story "its not ready yet maybe next tues cause mon ia a holiday ! , i have beeen so inconvinienced by this , i had an injury to my hand at work and have not worked since 3-29-10 so i have been going to doctors sppointments and had surgery and have een taking cabs and having to bother other people to take me places , and this dealer never even mentioned to compensate me with a loaner car? , so last week in order to male up for some of my inconvinience nissa corp offered 2 yrs oil changes and tire rotation , i think at this point i need more like a 2 yr ext service agreement......i will never reccomend this dealer to anyone.

angieny84

23 de abr. de 2010

Use models at Koeppel Nissan dominated the list of competitors. They were specific with the car detail,options, and its reliability, but it was its full customer service that sold. A co-worker had recommended koeppel nissan after she and her daughter had also purchase two cars after receiving excellent product and service. I consulted her i remembered she didn't have a problem financing and the requirements for the purchase was clear and tact. I decided to go for a used car which would fit my present job as a sales consultant, which means i'm constantly on the road. I was impressed because there was full access to the status of the car. Each car had a windows sticker with the prices listed and the carfax was also available instantly. Also each car had been inspected and had passed through service these cars were value as new. I took a glimse at a black altima 2008 it was as if the car was customized just for me. It matched the image i had invisioned, and it was so much fun to test drive. The car overall was very economical i was a little concerned because of my credit score but by financing i would indeed be able to take the car home. Overall the business had one flaw i spend hours searching because each car just looked better then the next. Nevertheless, it was more then i expected its been a few months now and i have no problem regarding the car i'm completely satisfied. My best regards to my sales rep who was so friendly who really made feel at home. This experience was great and I truly from the bottom of my heart recommend this dealership to friends, family and to others. Thanks so much

casicua

7 de abr. de 2010

I leased a Maxima in 2005 from this dealership and had a pretty basic experience there during that time frame. I came in, knew what I wanted, paid the price I expected and was on my way. After I returned the vehicle, I needed a lease return letter from Koeppel to the DMV in order to verify my insurance lapse. I spoke with Ramiro(As I was told by him and others there that he was the only person who could do this) and he told me to call back at a time when his accounting department was open. The next day, I called again, and gave him my information and what I needed on the letter. He said he would have it out by Monday. Wednesday comes, I still haven't gotten the promised fax. I called again to follow up, he puts me on hold as soon as I tell him I have not received it yet and I wait on hold for 20 minutes, after which I hang up and call back. The person answering the phone tells me he stepped out and would be back in a half hour. He put me on hold and left.I called the GM of the dealership, and left him a voicemail explaining this whole fiasco, and still have not gotten a call back. Moral of the story: This dealership takes your money and then doesn't care about customers after that.

dperez

31 de mar. de 2010

Left three messages for Nelson to call me, regarding a VW Lease End drop off. I left my home and miboile numbers on his voice mail, and then, leter on when I called from my job, I also left my work number. I begged the receptionist (not too friendly on the phone) to please make sure Nelson called me. When I saw it was getting late and still had not received a call back from Nelson, I called the dearlership again. Guess what? They were closed for the eveniong.... I guess they do not want to service any customers unless they are making money out of the transaction, or they just do not care. Either way, they are in the wrong business becaiuse when I decide to do business, it will not be with them.

sunsetglow

22 de feb. de 2010

FOUR HOURS to purchase a car from these people, and this was the second car being purchased in two weeks. The only reason i went back was because they had the car that I wanted at a reasonable price, that I cannot argue it. But customer service was extremely nasty and the service was so slow that I would NEVER want anyone to go through what I went through. And I still have not received the first bill, so let's hope that all goes well too. It should never take 4 hours to purchase a car. There were people there leasing a BRAND NEW car and had been there longer than I had been there! That's ridiculous and poor in terms of wanting to have a good word spread about your business and repeat customers. They don't care because they do sell a lot of cars and that is true, but it seriously has deterred me from ever going back.

tommy1965

20 de feb. de 2010

I bought my Nissan Roque from Koeppel. I had no hassle with the Sales Department. I bought My Roque in for a free oil change. When I got home that night right before the big snow storm, I saw dried oil stains on my hood and on my corner panel. Also I saw a small nick on my door. I was able to get it out with a scratch remover. I contacted Koeppel about this and no one got back to me about this until 1 week later with a email from Jorge Pena in the sales department stating, "Am I venting or am I looking for another vehicle". Hello, I said I brought my 2010 Roque for service.

scarlym

14 de oct. de 2009

I purchase a new nissan versa withing two hours I got the car very professional people they work so you can be satisfied from Managers to workers. They explain from financial issues to how the car works and perfoms, so you don't have any doubts when you purchase a car from them thanks. Scarly D

Hoinar

25 de sep. de 2009

Terrible service.I had my Nissan Altima in their shop for eight times in less than two months and each time I got the car back was running poorly with new problems directly related to the repairs which were made.In the end I gave up because there were no signs that they knew what they were doing. They are not better that a gas station repair shop.Also the communication with the service rep. is poor. It is a waist of time to call the service for an update on your vehicle because you are put on hold forever and in the end you are told that they will call you back which never happen.The actual repairs take long, long time and if you need a part that means at least two or three days till is ordered and delivered. Of course the prices are "state of the art high". Take your car some other place for a better, faster and cheaper repair.

sk1

24 de ago. de 2009

To be totally fair, this negative experience with Koeppel Nissan of Jackson Heights unfolded back in 2003. They sold my mother 2 cars (1 used Altima GLE and 1 new Sentra) for a decently priced package deal with a trade-in. Both vehicles were driven off the lot with satisfaction until about three days later when the sales rep called our home and said there was a mix-up. He alleged running the numbers wrong and that my mom would have to pay an additional $1500 to keep the cars. We analyzed the receipts and everything from the financing to the extended warranty pricing matched up error-free. I vaguely remember being threatened with repossession if my mother did not drive the vehicles back onto the lot to pay the newly discussed charges. My mother and I, being gullible and naive, proceeded to comply.While there, the sales rep encouraged my mother to shell over the added fees by trying to convince her that she got a steal with the original pricing and that even paying $1500 more, she was still a winner. Three days in and my mother was already emotionally attached with the car - she had shown it to all our family and friends with bliss. Her obvious mistake was showing too much gleeful emotion at the dealership before negotiations had begun, but this was a woman who never owned a new car in her life. To make a long story short, she forked over the funds after an hour of deliberation. I can't remember what bogus charges were tacked on, but it left a bitter memory in our minds.It was the dealership's obligation to see that all appropriate charges are disclosed at the time of sale, but they backpedaled. New customers BEWARE! Koeppel implemented one hell of a dirty tactic to a naive and elderly woman. I blame myself to this day for not stepping in to get a full refund. A new car driven off the lot then returned, can you say THOUSANDS of dollars in lost retail value? The car would technically have been enlisted as used rather than new. We could've easily strong-armed Koeppel, but as humble and innocent individuals, Koeppel Nissan strong armed us.After reading other reviews, seems nothing has changed with their company. Thanks for letting me chime in (and vent).

zozo

28 de may. de 2009

they charge outreageous price for their service. They owner of this dealership is gay, I don't support gay business therefore I will not encourage anyone to go there for any reasons. Please take your business somewhere else instead of Koeppel nissan in Nothern BLVD Queens.

gilu

27 de nov. de 2008

I wanted somebody more pro after mistakes with Peep Boys and Strauss but Nissan is not better. They replaced my catalyst and changed oil. Now my a/c is not working and oil is all over the engine! I checked the oil level and it's way too much, I hope they did not destroy my engine...

pearlbeauty98

16 de nov. de 2008

After reading all the reviews and stopping in at this dealership when searching for my Nissan i have to agree with all the negative ones. My experience while brief was very disappointing. Sales pressure and tactics left a lot to be desired. Can't imagine anyone giving this dealer perfect 5's. Only employees of the dealership or bogus posters would do this.

stubbsjr

9 de jun. de 2008

This was the worst experience that I ever had in purchasing a car. The night before I was supposed to pick up my vehicle I was called at 8pm to say that the vehicle had an accident and the bumper was hanging off. I went to the dealership the next morning and told them to show me another vehicle exactly like the one I had purchased. After running me around showing me several unacceptable cars, they magically came up with the same car except it had the SL package which was leather seats. The manager kept letting me know how grateful I should be that they gave me a better car at the same price after one of their irresponsible employees crashed my original vehicle. I also wanted a car with satellite radio, which they assured me they would connect. I was appalled when I picked up my car from service and in my brand new 2008 Altima, they had installed a $130 xm satellite radio with the wires hanging out, now explaining to me that if I wanted the integrated satellite radio I needed to order the connection package. This was not explained to me at the time of my purchase. All I kept asking was "will the car have satellite radio?" and this is what I got. After going in to the dealship and bitching and moaning several times about this, the manager said he could get me an aftermarket radio with the satellite included. He said though that I would have to pay the $1000 for the radio and instalation. (this was the original price of the connection package) I thought since they were charging me that price tha they would be putting in the same radio with satellite connection, but NO! Thankfully I asked to see the radio before install. They were going to try and install a $129 pioneer satellite ready radio into my car and charge me the $1000. In conclusion, I still do not have my satellite radio and the mudflaps and cargo net that should have been on the car when it was purchased. The sales team do not know the product that they are selling and the management team are nothing but a bunch of arrogant imbeciles. Last note...the finance department also screwed up my financing. They got nothing right at all. If you are looking to buy a new nissan, find another dealer.

Naomi

27 de may. de 2008

CHEATS AND LIARS is putting it mildly. I told two salespeople and the sales manager I wanted a lease quote based on NOTHING down, as in zero (they way I've leased my previous 3 Pathfinders). After being in the showroom for 4 hours while they fiddled around with the papers and I was clearly told that the figure the salesman Humphrey and the sales manger (Dave) gave me (Humphrey) was with nothing down except taxes, motor vehicle charge and bank fee...lo and behold there was a $934 down payment on the lease printout. I had already signed everything else but saw red when I saw the lease agreement. The finance manager Al Ibrahim, manipulated the figures but I'd still be paying a higher monthly fee than had been agreed on and still there was a down payment. Then he switched it to a longer term...still with a down payment and a higher monthly lease fee. At this point I called my insurance company and told them to reinstate my old car so I could drive it home. As this was happening the overall manager repeatedly tried to talk to me...too late guys. Not only did you lose me as a customer, I've already put in a complaint to Nissan and will call the Better Business Bureau and maybe the Queens DA's office. I'm very turned off getting another Nissan as well...I have to think that the parent company condones this kind of behavior.The finance manager insisted on keeping all the papers I had signed but I was able to scribble over my signature on the one he was most interested in getting out of my hands and write NO DEAL on it. I thought he was going to lock me in his office until I gave it up...kind of amusing for a minute. Not funny enought to warrant 4 hours of my life!

dissatisfied123

4 de dic. de 2007

Only employees of Koeppel would write a positive review of this scammy operation they call a dealership! I made a huge mistake of buying a car from these thieves and vow to never ever step foot in there again. I've already found another authorized shop for servicing. They will rob you blind and there's no use in trying to reason with them, all they do is bring out their calculator & come up with made up #'s. Do not make the mistake of even checking them out, they're very creative with manipulation techniques.

rogerw

7 de jul. de 2007

Poor communication with the customer. Call service for an update on your vehicle and you get placed on hold and then they tell you the service rep is with a customer and they will call you back but they don't. Call again and more time on hold. Excessive time on the actual repairs with more stall talk of parts being delayed etc. etc. Finally get the vehicle back and one day later we have new problem directly related to the repairs that were made.

oandroplex700

14 de feb. de 2007

I must say dealing with Koeppel Nissian, truly has been a very Pleasureable Experience, I dealt with Tony Ferrara, the finance mgr. He was very kind and explained all the different variables of Financing a Nissian Pathfinder. He was Very Professional .....And took the time to truly make sure I was sattisfied before deciding on my Purchase........what a Pleasure.......with no pressure...........This young man is a Gentleman of the highest reguard............and I could not give anyone else higher reguards.If you decide to purchase a Nissian.be sure to ask for Tony Ferrara and I"m sure he will satisfy all you auto purchase needs as he did mine..........Owen Fuchs a very satisified customer