Zach Geissler

4 de sep. de 2021

Mike Leticia was an amazing salesperson. He took the time to explain every step of the process. Found the perfect car for me and my budget. I would 1000% recommend him to anyone without hesitation. Very satisfied.

Gary DeSha

26 de ago. de 2020

Wasn't called when my car was ready.

Nate

22 de sep. de 2021

I brought in my new 2020 GMC Sierra 2500 due to a likely transmission fluid leak. Yes, a transmission fluid leak on a new truck, >$70k, with about 1000 miles. I did not have an appointment as who would think a new truck would have such an issue. After explaining what was going on, the first person I spoke with just said they wouldn’t have time to look at it until next week. I explained I had a trip coming up with the truck that I’ve been planning for months, but he didn’t offer anyway to get it in sooner and really didn’t seem to care. This is despite the fact that GMC caused this issue. The service manager was the same. She further said something along the lines of that if you don’t have an appointment with your doctor, you can’t just walk in. If the doctor, in this case GMC, caused the issue, believe me that they would make time for you. The the best they would do is call if they happen to have time this week. I understand they’re busy, but GMC created this mess, and there is no urgency on Kolar’s part to make it right. Until this issue, I would have recommended Kolar. I don’t see how I can recommend them now with my recent experience. If you’re looking for a dealership, don’t pick Kolar, pick another (there are several close by). If you’re looking for a truck, don’t pick GMC. I’ve purchased 2 new cars in about the last 2 years from Kolar, and it appears they have more interest in selling cars than performing warranty work. I did not buy this truck from Kolar as they had none in stock, and the first person I spoke with made a point of mentioning that it was from another dealership to the service manager before speaking to her. They are a certified GMC dealership and this is a new truck, it shouldn’t matter where it came from. Often going the extra mile is what sets a dealership apart, and in this case, it feels like a chore to get them to do anything. ***Update, I've been meaning to update this for months. I ended up contacting Miller GMC in St. Cloud. Even though I didn't buy my truck from them, they got me an appointment the same week as they understood my time constraints. They ended up fixing a factory coolant leak within a couple hours, and they had the truck finished same day. I know where I'll be ordering my new corvette from now.

Paige Leedom

18 de jun. de 2021

Worst service I have experienced in the Northland. We bought a used GMC one month ago & and within 2 weeks the check engine light came on with a transmission issue & the A/C doesn't work. It worked great before we left the parking lot... seemed they charged it & let us think else wise. With everything our bill is $3000... When we were discussing issues with the truck we asked & got the paperwork from the last owner nothing was mentioned. Its obvious now having the truck its been an issue for awhile. Very shady, A lot of i asked my boss & he said no. Yes, we should have purchased their plan but only having the truck for a month they really should take some responsibility. They were not negotiable on price & called us a week later to tell us they never ran our card so we still owed them money. Very unprofessional. If you are looking for an honest, professional, trustworthy place to buy a used vehicle this is not the place to go.

Dan Solarz

19 de may. de 2021

I had a great experience. The salesman was very patient. Even with my kids running around the place, he would take time to listen and ask questions. I ended up purchasing a 2018 Chevy Equinox. I purchased it through their finance department, which was also a great experience. They were able to quickly approve me and run me through the paper work so I was in and out very quickly. I’ve had my vehicle now for about 2 months. They followed up with me a couple times to ensure I was happy with my purchase. My wife will be due for a new car soon, and you can bet I’ll be going back to Kolar. Thank you!