Josh Brokos

9 de sep. de 2020

The Team at Koons Silver Spring Techs from oil changes to in-depth repairs will meet your needs!!!

Amadeo Serrano

31 de ago. de 2021

I bought a F650 from this dealership back in March 2020. It was suppose to be a “brand new truck”, and the first day I started the truck, it already had a broken tube from the dumper. Kyle A Robson, Master Certified Commercial, Truck Sales Manager, he was so quick so sell me the truck, and it was even quicker to disappear and clean his hand when I asked for help. Until this day, August 20, 2021, I haven’t received my plate and registration. SIX months, people!!!! All they do is giving me excuses after excuses and tossing my around like a ball. Angie Weeks, Title Clerk Specialist, she is even worst, she doesn’t know how the registration process works. I already have a ticket from the DOT because this dealership incompetency and lack of professionalism. I’m advising you, PLEASE STAY AWAY FROM THIS DEALERSHIP!!! You are wasting time, money, energy. I have been buying trucks, cars, etc. for more than 20 years, and I NEVER had any problems like this with any dealership. STAY AWAY from Koon Silver Spring Ford!!!! UPDATE: As of today (083121) I haven’t received my registration! The excuses they give that NY has delays is all a bluff. Two months ago I registered my brand new F350 in less than two weeks I already got all the papers. Today I was stopped, once again, by the DOT and they gave me a last chance to have my truck registered and told me that next time my truck will be tow. Of course, this dealership doesn’t care about that!!! They just wanted to sell the trucks. Please stay away from this dealer. They don’t know how to do business.

Isabelle Stanton

29 de sep. de 2020

John Allen is the best! he went that "extra mile" to get me the car of my dreams ...Today, i am still dreaming every time I drive it!! This dealership understands service and staying focused on the customer...

Henry Emslie

15 de sep. de 2021

Always professional always done when they say they'll be done which is always in a timely manner. They're even putting tires on my Chevy today because sport Chevrolet next door is probably the worst dealership I've ever been to in my entire life and apparently they can't figure out how to do anything right over there. So koons forward to the rescue

Christine Paluch

9 de jul. de 2021

Just picked up a Mustang Mach E Premium with no ADM. Hands down the best ford dealer in the area, and not to be confused with the Koons ford in Virginia. They offer a car dealership experience as it should be. A smooth transaction. No hassle. No fuss. Billy Mensh gets a special thumbs up for helping me get this car and keeping an eye out for one of these vehicles for me. This is what a dealership experience should be. Low stress. One of the few dealers that earns its five stars. Professionals work there.