Bob supercharge

20 de abr. de 2015

Range Rover suv is a wonderful car in general sport super charge v8 is my baby car all what I say I can't see my self in different car same power including safety when I order my car with mr super sales man mike McGovern he did great job

jw

19 de abr. de 2015

I am a picky customer. Some would say high maintenance. I also have a hard time making up my mind, which can be very frustrating for sales people at times. Mike McGovern of Land Rover Dallas provided us with exceptional service and went above and beyond to make sure I was happy with my choice of vehicle. He was very knowledgeable and most helpful in deciding upon accessories and upgrades, while keeping our budget in mind. He was always very solicitous and accommodating. I would recommend Mike to anyone who wants to have a fabulous vehicle purchasing experience. He was professional, thoughtful and very, very helpful. All of the people at Land Rover Dallas were great. I can't say enough about what a positive experience we had. Call Land Rover Dallas and Mike McGovern today.

dax2006

14 de abr. de 2015

I recently purchased a car from Land Rover Dallas. I was fortunate to work with a young, knowledgeable, cut to the chase, but very personable, young man named Dillon Hargrove. Dillon was able to answer all of our many questions without hesitation, going a step beyond with respect to making certain we saw and drove all cars we were wanting to choose from. Dillon was as cordial to us upon our first meeting as he was when it appeared as if we decided not to buy.Initially we were looking at three different brands of cars but decided on a Land Rover not only due to the brand but equally important was the professional treatment we received from all people involed with this dealership. In addition, I did an extensive search as to the service provided by Land Rover Dallas and found it to be second to none. I, without reservation, recommend the brand and specifically this dealer to all those interested in a quality, exciting automobile. David Moiger, O.D.Sent from my iPhoneSent from my iPhone

jhat72

31 de mar. de 2015

Marcus helped my wife and I purchase a new Evoque. He was very courteous and knowledgable about the vehicles and its capabilities. After the purchase, he did a complete walk-through of the vehicle's technology, even synching our phones to truck. I would definitely recommend Marcus to anybody interested in a Land Rover. Additionally, all my interactions with the dealership's employees were very positive including Jason in finance and the branch manager, Jimmy.

Jer5puo

31 de mar. de 2015

Nick Patel is a trustworthy, knowledgeable sales person who works tirelessly for his clients. I look forward to working with Nick in the future and would recommend to friends and family.

Liz

31 de mar. de 2015

I worked with Marcus in finding the right vehicle for me, and he did an excellent job. He was patient while I took my time making my decision and I really appreciated his customer service. Would highly recommend him and will be coming back to this dealership next time I'm looking for a car. Thanks Moe!

stearmanflyers

31 de mar. de 2015

Baptiste was terrific in locating the range rover that we wanted given the short supply. Great experience without any hassle. All I had to do was bring the check; he did all the rest including a patient tutorial for my wife who is not techno savvy. A good guy.

the produce man

30 de mar. de 2015

Great experience buying our Range Rover . Nick took us for a rock climb , and the car sold itself . And when it comes to total customer satisfaction , Nick Patil delivers ! Really delivers ! Nick drove our new 2015 supercharged Range Rover Sport to our house over 2 hours away . Can't wait to buy a 2016 from Nick !

PJ

30 de mar. de 2015

Nick is a passionate, bright & extremely personal salesmangreat to have him on your teamquality people are incredibly important in any organization, especially in the beginningService people and mechanics will have to kick it up a notch to stay up with Nick

PSM*1

30 de mar. de 2015

My experience with Land Rover Dallas was exceptional. Nick Patel was friendly, attentive and informative. Nick kept his word throughout my experience with him and I called him several times during non working hours with questions. He would graciously help me without hesitation. I thought he was a great guy to work with and would definitely recommend him to any friend interested in buying a Land Rover. Also, I was impressed with the overall friendliness of the people in finance and parts. Even the nice men that helped when I pulled in made a great impression. Thank you Land Rover Dallas for being so helpful.

zspy007

30 de mar. de 2015

Nick did a great job showcasing the car with no pressure. He allowed us to make an informed decision. Once we decided to purchase the car, he made the experience an excellent one ensuring a smooth delivering . He has scheduled a series of tutorials to ensure we leverage all of the great features of this car.

VMR

30 de mar. de 2015

Had a great experience, was not rushed into any deals. Marcus was very knowledgeable and friendly. (And a snappy dresser!) He made the buying experience very pleasant and painless.

MWU

30 de mar. de 2015

It was a great experience.Baptiste is fantastic and spent so much personal time with us!!We are excited for our new Experience with Land Rover and Baptiste!

Hawkstyle1

30 de mar. de 2015

Marcus HAWKINS knows exactly what he is doing. Great customer service friendly , punctual, and a doer... During this deal I had nothing to worry about. A trustworthy gentleman and tons of product knowledge. If your looking for a HAWK of a deal ... Marcus Hawkins is the guy for the job .

GFlo

28 de mar. de 2015

From the time I put in my special order to the day I received my new Range Rover Sport it was first rate. Mike made it easy and kept me posted throughout. True professional.

KC

27 de mar. de 2015

Nick was so helpful to the process of purchasing my Range Rover Supercharged at Land Rover Dallas! He made the whole transaction seamless. Great experience!

Heath

26 de mar. de 2015

Went into purchase an LR4, but after Baptiste spent quality time educating me on the benefits of leasing that's what I decided to do. I've been very pleased with the drive of the LR4. I'll be back in 3 yrs to lease the newest model.

RRS15

24 de mar. de 2015

Had a great experience working with Mike as he was extremely helpful in providing me with what was needed. Mike took his time to work with me in order to get me exactly what I needed. On the delivery date, Mike spent almost 45 minutes of his time showing me exactly how everything work in terms of all the new features of the new RRS; very knowledgeable, thorough and particular Mike made my experience much more pleasant. This is the second vehicle that i purchase thru Mike and will certainly keep advising all my friends to look for him on their next purchase.

brian w

2 de mar. de 2015

Mike makes buying a Range Rover the luxury experience it should be. Knowledgeable, not pushy, and great customer service. I definitely felt valued. I am on my third Range Rover and I will be sending more business his way for sure.

lkmd

2 de mar. de 2015

When is the last time you purchased a car from the same salesman for the last 25 Years!Snell has been able to retain its best employees and it such a comfort seeing familiar faces you can trust. I have worked with Michael McGovern and Wayne Cloud for years and its kinda a joke they know every model and color we have owned . We are on number 15 land rover and looking forward to our new sport.

Spwa10

1 de mar. de 2015

Baptiste was probably the best sales rep I have ever dealt with when buying a new car. He is professional and responsive and took extra measures to make sure I was happy with my purchase. I am actually elated with my new Sport and I highly recommend him and the Dallas dealership for your Rover needs!!! (everyone needs a Rover!)

Ag123

28 de feb. de 2015

Baptiste makes the whole experience of purchasing and owning smooth and enjoyable. His level of customer service is very impressive. I strongly recommend people to deal with him. He's the best!

Fran612

28 de feb. de 2015

Baptiste and Land Rover were so great and made getting a new car so easy for me. I love my car and am so happy that I decided on the LR4.

MDR

20 de feb. de 2015

This is my 3rd HSE model-and is by far the best one I have owned.Mike,Wayne and the entire staff went out of there way to make this a pleasant experience.

Desitommy

14 de feb. de 2015

My sales person nick patel was so nice and very friendly.I want not just buying car but I bought relationship with the car and dealership.

Dhaval

2 de feb. de 2015

We recently bought a 2015 Range Rover Sport for here. Nick was well knowledge and friendly. Overall, all the members of the staff that I saw were very polite. Will definitely buy from Nick again.

Rover

2 de feb. de 2015

I have been buying cars from Land Rover Dallas for 20 years. I have probably owned 20 rovers during that time. Land Rover Dallas has improved year over year. The dealership is as good as it gets and they sell the best vehicles on the road.

harleygrl915

30 de ene. de 2015

Walking into a luxury dealership can be a bit overwhelming, however my salesman truly took the time to make me feel like an individual and not just a number. He's very knowledgeable of the product he sells and definitely helps you make a seemless transaction.

Anthony Dallas

29 de ene. de 2015

Nick was the reason we ended up making the purchase. We left another car brand that we had been very loyal too largely because of the time and effort Nick spent making us feel comfortable. He was patient, thoughtful and professional. We never felt rushed or pushed in the deal. He really helped us find a way to make it work. Furthermore, we've never had someone take us through all the features of the car the way Nick did. Typically you find yourself looking through the drivers manual days or weeks after you purchase a new car. Nick is a human drivers manual and really cares about his customer. We had no expectations when we walked through the door, but Nick set the bar for customer experience to a whole new level.Thank you Nick for making the process so great.

Zindani

28 de ene. de 2015

Nick is great. He helped us through the entire sales process and kept following up to make sure we were satisfied with the experience. He goes above and beyond to make customers happy.God Job Nick!!

1range

26 de ene. de 2015

Mike, is one of the best, most knowledgeable people I have worked with in the business. He is very professional and very easy to communicate with. He makes the car buying experience easy, the way it should be. Would highly recommend! He goes above and beyond for the customer!

fcmitchell4

21 de ene. de 2015

I appreciated Land Rover of Dallas' supreme service and attentiveness to sealing the deal on my beautiful new Range Rover Sport. From the time we identified the vehicle to purchase to the dealership's drop off of the car at our residence, the service was absolutely amazing. Mike was our main contact throughout the transaction and handled everything without us barely having to lift a finger even from overseas. Many thanks to Jimmy for helping to ensure we got the car we wanted and we will definitely go through Land Rover Dallas for our next purchase.

susiemondry

3 de ene. de 2015

The 2014 Range Rover is an amazing vehicle that has far surpassed its predecessor. It is an easy car to sell as demonstrated by the wait list to receive one. That being said Baptiste goes above and beyond the final sale of the vehicle. He is always available to answer a question or help with a problem. His attitude ensures I will purchase my next Rover from him!!

lescrook

30 de dic. de 2014

We just purchased our second Range Rover Sport from Land Rover Dallas. Baptiste was our contact and we were VERY impressed with his depth and breadth of product knowledge. We are "car people" and do a ton of research and reading on cars "just for fun", but there was rarely any question we asked that he didn't have an answer at the ready for us...and the couple of times he didn't, he would follow up with us in very short time with the information we needed. The people at Land Rover Dallas are very respectful and it's been a pleasure doing business with them. I'd definitely recommend them, and would go one further and say to ask for Baptiste, he will make things easy for you!

KMcC

30 de dic. de 2014

Baptiste was an awesome sales associate! He kept me informed during the process after I ordered my car and took good care of me. My car was delivered on time and he even showed me alternative purchase methods that were better deals. I will definately be working with him again when it's time to trade up and referred him to my friends look to purchase LR products.

Jeff B

28 de dic. de 2014

I would highly recommend Mike McGovern to all past and future LR Dallas customers. During the entire sales process, Mike was very courteous/professional and always answered my questions in a timely manner with full and direct answers. Mike's knowledge, prompt responses to inquiries and periodic updates made my purchase both worry free and with as little time/effort on my part as possible.

RTWoerner

26 de dic. de 2014

I highly recommend Mike McGovern at Land Rover Dallas for your next purchase. I have purchased 2 Rovers from him in the past and always had an excellent purchase experience through him. One thing that separates Mike from other vehicle sales professionals is that Mike is a car fanatic like me and actually loves Rovers. He drives one himself! He thinks about them as critically as I do and I appreciate that. Glad to call him a trusted friend over the last 9 years or so. Please feel free to call me personally if I may elaborate on him and/or Land Rover Dallas for you-it would be my pleasure to do so.Dr. Robert Woerner(972)768-7995

RR

23 de dic. de 2014

My experience at Land Rover Dallas with Baptiste Bidonde was exceptional. Wayne Cloud the GM introduced me to Baptiste and said, "he thought Baptiste and I would work well together". Baptiste invested considerable time with me before the sale, during the delivery of my new RR and afterwards by checking in with me every week for the first three weeks. When a very close friend saw my new RR, he wanted to purchase one. I referred him to Baptiste and he purchased his RR over the phone. My friend has thanked me many times for learning about the RR from me and then my referral of Baptiste. Craig Keeland

Brad Kessler

19 de nov. de 2014

Just wanted to take a quick second and let people know how great of an experience I had working with not only Land Rover Dallas but Baptiste Bidonde. The guy was first class in knowledge, professionalism, and as a person. He went above and beyond to make my buying experience one that will bring me back to do business with him again. He personally came to my house to program my garage doors for pete's sake!!! Thats amazing! If you are in the market for a new Land Rover or Range Rover I highly recommend working with Baptiste.Brad M. Kessler

robadair1

18 de nov. de 2014

Outstanding automobile, outstanding dealership, outstanding customer service and responsiveness, super GM and sales rep, excellent follow-up, a very customer-oriented organization. My recent purchase is my 3rd Range Rover from this dealership in 20 years ... and I could not be more pleased.

bfears

18 de nov. de 2014

Great buying experience thanks to Baptiste. Quick and easy. He even delivered our LR4 on Halloween and took the time to program our electric gate and garage door to it. Very classy dealership and service. I highly recommend Baptiste and Land Rover Dallas.

Drew Pickard

30 de oct. de 2014

I just bought my 3rd car from Land Rover Dallas, this one was for my twin daughters. I bought a 2007 Lexus IS 250, they make the buying process so easy and that is why I keep coming back. I found the car online, then made the call to the dealership, we stopped by to see it and then drove it home minutes later. I highly recommend Land Rover Dallas to anyone searching for not just a Land Rover but any car. I know they will treat you fair and make the buying process hassle free. Go see Wayne Cloud and Baptiste Bidonde at Land Rover Dallas!

clairerich

30 de oct. de 2014

Baptiste has been such a pleasure to work with at Land Rover Dallas. He understood what I wanted and made very good recommendations to me since this was my first Range Rover.He has spent so much time helping me understand the features on my new Rover as well. He is a pleasure to work with and I will definitely purchase another car from him!

ctownsen

27 de oct. de 2014

We knew the type of vehicle we wanted and Baptiste understood that. He made our purchase a quick and easy experience--even with the dealership having lost its internet connection due to recent storms.

chad

27 de oct. de 2014

My wife has long wanted a Range Rover Sport and Baptiste at Land Rover Dallas helped make the buying experience of her new 2014 Sport absolutely perfect. He took the truck to her for a test drive. The staff stayed late so that we could get the transaction completed that evening and Baptiste was extremely knowledgeable. I also like that Range Rover Dallas gives back to the community. They are the valet sponsors for the Dallas Children's Advocacy Center Art for Advocacy event in addition to giving back in many ways throughout the community, Jim Snell is a leader. We are happy to be new clients of Land Rover Dallas. What a refreshing car buying experience. Thank you!

cwestphal

22 de oct. de 2014

Just bought our third Rover from LR Dallas and Mike. He makes it easy. I was looking for a specific vehicle and Mike went above and beyond to help me find what I wanted. So easy. Thanks, Mike!

Preston7671

6 de oct. de 2014

We just took delivery on our fourth Range Rover from Land Rover Dallas. We've used Mike McGovern on each, and as always enjoyed a superior sales experience. Mike routinely goes above and beyond in all aspects of the process. I have no doubt that we will turn to Mike yet again for our next vehicle!

Ashly Pleasant

15 de sep. de 2014

My vehicle was in the repair shop and Nick reviewed various scenarios as to whether to repair the car or put the money towards a new (used) one. My situation wasn't easy because I needed a car quickly but still wanted to make a smart decision. Nick was helpful and knowledgeable and answered all of my questions. I love my Rover Sport!

ammoran

6 de sep. de 2014

I have been admiring the Evoque for quite some time but wanting to stay within a certain price range. With inventory being limited and 'packages' limiting the amount of customization this vehicle allows, I kept finding either a) an Evoque I loved but cost too much or b) an Evoque in my price range but without some features I wanted.Then one day when visiting this dealership for the 4th time, I stumbled upon an Evoque Pure Plus with Navigation and Sirius radio (my 2 must haves). It was perfect and based on not being a "Premium" would fall into my price range. The problem was it was in the dealership's loaner pool and wasn't scheduled to be released yet due to low miles.My salesman Marcus and the dealership worked with me to get a few more miles on the vehicle so that it qualified for their certification program (warranty up to 100,000 miles). They offered me a fair price on my trade based on comparisons with other dealerships. I've rated the experience good rather than excellent only because I did most of the mining for the car on my own over the months. However, once I found the right car, Marcus went to work to make the deal happen for me. He corrected a few dings upon request without any hesitation and even brought the car to my home for my convenience. I ended up with the right vehicle at the right price and a great warranty that I will hopefully never need to use. Marcus made it easy!

bea2

30 de ago. de 2014

I ordered a new car, Marcus let us know it came in, and we came to pick it up. It was exactly what we wanted and exceeded our expectations. We didn't know the car buying experience could be such a smooth process. We will definitely refer Marcus to others.

lndrovlvr

30 de ago. de 2014

Marcus Hawkins was very helpful. I asked him lots of questions and he was extremely knowledgeable. Needless to say, I ended up buying a car from him, and he even delivered it to me at work. Talk about service!

happishoprs

28 de ago. de 2014

Marcus Hawkins was highly professional and make our LR buying experience a joy. He was quick to answer all our questions and showed us many cars before we found the one. Our next LR will be bought from Marcus. We recommend him to all our friends.

nrs1984

23 de ago. de 2014

Great sales teams who provided all the information we needed to make the right selection. Very professional and courteous who made us feel very relaxed. The best vehicle purchase experience we have taken part in. Baptiste and Nick really took care of us, Thank you again

953rebel

22 de ago. de 2014

The car we ordered was everything we expected, no difference in features or color and no up-sell or add-ons when we took delivery. Our sales rep was very thorough and patient explaining all the new details and features of the car. After we finalized all paperwork he asked if we would like him to come to our home and program the automatic gate and garage door remote for us. We explained yes, but that we had a new home and four cars so that I would hire someone that could do all four cars. He immediately offered to reprogram all four cars for us, came out the same day, and was successful with all four cars. The most dramatic "above and beyond" part of this customer service is what our rep did when we couldn't access the automatic gate control base unit because the fence had been built around it. He stood in the mud with me and helped me take apart the fence so that he could access the gate control base unit, made the changes, then put the fence back together all with heat in the high nineties! When he finished all cars about an hour later, his sales clothes were soaked with sweat and his shoes were muddy. How could I ever not buy my next cars from this person?!?!

Christianj33

21 de ago. de 2014

Baptiste helped us through the car buying process with very little pressure, and made the process as easy as possible. He was very informed, answered all our questions, made every effort to help as well as accommodate our unique situation. On two occasions he can to meet me and went the extra mile. I felt like more than a customer, but rather a family friend.

Krivacic

21 de ago. de 2014

Baptiste Bidonde was wonderful to work with. Baptiste stayed late on a Friday night to get out deal done. He has been available after the sell to help and answer questions. I would recommend Land Rover Dallas and Baptiste to anyone looking for a land rover and a pleasant experience.

neil.smith.75054

5 de ago. de 2014

Great experience purchasing a new car through Mike. He really knows rovers and was a pleasure to deal with. I highly recommend him to anyone in the market for a new rover.

Fpuchalski

1 de jul. de 2014

We had an excellent buying experience at Dallas Land Rover. Chris Deorocki is an absolutely friendly, attentive and knowledgeable salesman, who quickly and efficiently guided us through the process of buying a car. And the dealer has a courteous and reliable customer service, which we highly regard. Looking forward to, again, doing business with Chris and Dallas Land Rover in the future.

Kevin.Arthur

29 de jun. de 2014

Amanda and the sales team were fantastic to work with. Customer service was wonderful. All my questions and concerns were addressed. Overall a wonderful experience!

JohannaZavala

20 de jun. de 2014

Nick is awesome! He is very friendly and helped me with everything. I would totally recommend not only the dealership but especially Nick! Very helpful overall

dougforhetz

18 de jun. de 2014

First experience with Land Rover of Dallas. I will definitely recommend this dealership to all of my friends and co-workers. Fantastic experience. Bought a used Porsche Boxster. Amanda did a wonderful job of taking care of all of my concerns and going above and beyond to get many small items taken care of for me. I drove from Arlington, but will definitely consider this dealership the next time I am in the market. Kudos to Amanda and the entire staff!

kahala747

18 de jun. de 2014

Mike was very helpful during the sales process and did a good job. The car unfortunately got a little delayed at the manufacturer but that wasn't Land Rover Dallas' fault.

clevell

14 de jun. de 2014

I recently purchased a 2014 Range Rover Evoque from the Land Rover Dallas location. Marcus and Jason were IMMENSELY helpful throughout the process from test driving about 3 different Range Rovers to making my final purchase. Marcus was very knowledgeable about Range Rovers in general and had an answer to every question I asked and Jason made the contract signing a smooth and enjoyable process. I've been driving my Range Rover for about 4 days now and it is the definition of luxury. I had a wonderful experience and that is due in large part to the great people over at Land Rover Dallas, I look forward to being a part of the Land Rover family for years to come.

nkumar28

11 de jun. de 2014

It was a wonderful experience. No doubt Excellent service & value. Leasing a car has never been so easy. Very satisfied & highly recommend to every one Land Rover Dallas.

FAMILYVB

4 de jun. de 2014

Great service. Vince made our experience smooth. We were never pressured bit was still given the best test drive. Vince also showed us what the the Evoque is capable of. Overall, we had a very smooth experience.

Kevans2

30 de may. de 2014

My sales rep. Was very professional and worked withe to get the best trade in value I could.The dealership and service team is excellent.

Oxygen1971

29 de may. de 2014

Chris was so professional in helping me buy a car,it was fast clear explanation,that I did hesitate to get what I wanted,I was just in and out.

swalker55

25 de may. de 2014

Without exception, Chris Deorocki was everything you are looking for in a new car sale at Land rover of Dallas. He was extremely accommodating and supportive. Just the right touch. Highly recommend seeing Chris when looking for a Land Rover.

krodine

23 de may. de 2014

Baptiste Bidonde at Land Rover Dallas was fantastic. The entire process was easy and quick. I highly recommend him to anyone considering buying a LR or RR.

JWF1011

23 de may. de 2014

Baptiste did a great job helping me select the car and explaining how to work it. I have only had it a few weeks and am still trying to figure it out so I appreciate his patience when I call or text for help. The sales process was great except for the price of the car, but that is out of his control. So far so good and I really appreciate all he did so I could get the color and model I wanted.

larrybaptiste

22 de may. de 2014

We recently purchased for my wife Brenda, a 2015 Sport Dynamic. We had visited the Dallas Auto Show and were introduced to the 2015 models by Baptiste Bidonde. We received a great deal of attention to our questions and at all times we met with courtesy, humor and attention. At no time were we rushed or pressured during the purchase. There were a number of times where Baptiste provided information and direction that led the correct selection that I would not have made on my own. Our car was delivered on 5.21.2014 ahead of schedule and with only one surprise which has been handled with the correct professionalism and promise to fix. We are happy. Larry and Brenda Richardson

punampatel08

19 de may. de 2014

Amanda was very professional, prompt and sweet. I traveled from Midland, TX to pick up my car and she had everything ready to go for us when we arrived. She made the whole process so easy.

Stacy Kovach

19 de may. de 2014

Excellent service, courteous, and knowledgable! Our experience buying a vehicle and working with Chris Deorocki was exemplary! We enjoyed doing business with Land Rover Dallas.

ThackerJR

16 de may. de 2014

Amanda was very helpful & very professional!! I found the car online & she handled every thing to my complete satisfaction!! Excellent salesperson and I would recommend this dealership because of her!!

cneedham44

5 de may. de 2014

Amanda was very professional and courteous during the buying process. She also was very helpful in gettting the deal done. I will definately being using her for our next purchase at Land Rover Dallas. Without a doubt best car salesmen we have every used, with a no hassle experience.

JMCIV

28 de abr. de 2014

Baptiste Blonde knows his stuff and knows how to present it to you in such a way that the vehicle almost seems an extension of him. From the first moment I walked into the dealership til the moment i drove off in my new car, Baptiste was there for me for any question dumb or no. He took time in the beginning to gauge what it is i was looking for and made his recommendations accordingly. He didnt push extra options that he didnt think i would appreciate and for that, im thankful. The closing presentation was incredibly professional and somewhat futuristic. They have your documents on a table top size ipad. Jason was incredible on it. He moved through the electronic documents like Tom Cruise in Minority Report. After the deal was complete Baptiste took the time to go through every detail of the vehicles capabilities and controls. It was almost a 2 hour process, but Baptiste never once showed boredom or complacency in his presentation. He had excitement for the vehicle from minute one until we ended with the parallel parking presentation. Despite the ridiculous cost of these vehicles the sales and closing process show why theyre considered the top tier in Luxury SUVs. If you have the means, i highly recommend a Range Rover sport....and ask for Baptiste, he'll get you exactly what you need even though these things are all about the "want."

Rkr2

23 de abr. de 2014

We just purchased a new car from Baptiste Bidonde. How awesome is that name??? He was so lovely to work with so we are recommending him to all our family and friends. He even offered to come out to our house to help set up the automatic garage door openers. AWESOME, I tell you!

nivenmorgan

23 de abr. de 2014

I asked and they delivered. Looking for a new car one day and the next day I had a new car. Baptiste did the impossible and secured me a car that was right off the truck. He was also great with training as the new Range Rover Autobiography had more features than my previous car.After two weeks he is still as interested in my experience and also eager to assist.

Allysongreenfield

15 de abr. de 2014

Jimmy was great to work with and very helpful. He always knew the answers to our questions and responded in a timely manner. I was impressed with the land rover product and would definitely recommend it to friends.

JenniferBlack

15 de abr. de 2014

We could not find the RR model we wanted and were told it would take 4 months to order. However, the dealer did have the model in the color we wanted with 3rd row(a requirement of our new purchase) on the showroom floor. It was listed high because it was certified pre-owned. We conveyed the urgency of getting a new vehicle as we were trying to avoid putting in new brakes for the car we were trading in. Jimmy called and said they would be willing to sell us the floor pre-owned car and work with us on price. We were able to negotiate a price on the Range Rover Sport and trade-in our used vehicle without having to put money into new brakes or wait 4 months. They made the process quick and were pleasant to work with.

Klekmr

10 de abr. de 2014

Mike McGovern is a great salesperson. He's easy to work with and delivered my vehicle sooner than expected. Mike has been my salesperson previously and will be on all my future purchases. He's the best.

graceeahn

2 de abr. de 2014

From the moment you pull up to the Land Rover drive way, you are greeted by friendly employees who assist you with whatever it is that you need. Jimmy always make sure every problem (if there is any) is taken care of as soon as possible. Furthermore, he's very consistent with checking back up with me after services or what not. Overall, I am always left feeling like I am being cared for.

KristiLR4

28 de mar. de 2014

This deal wouldn't have happened without you, thank you! Miss my LR3, but loving my 4! You were helpful, you worked with us on price and trade in, and made us truly feel like valued customers. You're an asset to Land Rover Dallas

Pmwedzi68

27 de mar. de 2014

My second time buying from Landrover of Dallas,have the opportunity of working with Baptiste Bidonde,Exceptional customer service beyond comparison ,extremely dedicated,polite and knowledge .I recommend him to anyone looking forward to first class service also above all the dealership is friendly and very organized.Baptitse I'm enjoying my 2013 Range Rover Autobiography .Thanks again for you great customer services.

vcg432

24 de mar. de 2014

My overall experience at this dealership was great. Our sales associate made us feel very at ease. After test driving the 2014 Supercharged Range Rover Sport I immediately fell in love. We drove five hours to find the perfect car and we were a bit tired. Amanda made sure we grabbed a bite to eat instead of waiting on paperwork at the dealership. After our lunch we headed to our hotel to rest. The weather was not so good on our visit, so Amanda offered to take all of our paperwork for signature directly to our hotel. She still makes sure to keep in touch and make sure everything is okay.

billharrington

21 de mar. de 2014

Baptiste did a great job getting my car ready to pick up and made the process easy and enjoyable. Great experience and will be back next time I'm looking to buy!

Heinmyowin

20 de mar. de 2014

Smooth transaction. Employee, I worked with, is efficient. Good experience ! Will do more business. Smooth transaction. Employee, I worked with, is efficient. Good experience ! Will buy more.

sasha142

6 de mar. de 2014

I've worked with Mike for the last 10 years. He just helped me purchase my 3rd Range Rover. The experience was exceptional, as always. He took the time to understand our needs and is very attentive to a higher level of service that he carries all the way through the relationship. Thanks again for all your help Mike!!!Sasha Jovanovic

kanemoke4321

28 de feb. de 2014

Best experience I have had purchasing a car. Baptist was extremely knowledgable, highly responsive to my requests and personalized the service. I have since purchased a second car from him and have recommended him to a some friends and colleagues.

fkajani

28 de feb. de 2014

Baptiste was very helpful throughout the entire process. Gave me what felt like honest advice an opinions and helping me figure out exactly what I wanted. He made the process flow quite smoothly at the end.

jharberg

28 de feb. de 2014

Bought an Evoque from Baptiste in July that was totaled in a wreck (not my fault) in December. It happened 1 minute - 1/2 block after I left the dealership and a great (free) car wash. They came to check on me at the scene and the personal service never stopped...I loved that vehicle, but one of the main reasons I came back instead of trying out another car that I was looking at, was because of the incredible relationships I have developed with the dealership. From Baptiste and Wayne Cloud to the women that answer the phones through everyone I came in contact with in the service department and the body shop, all are incredibly personable and professional. Like I am a member of the family!Baptiste, it all starts with you! Terrific Job and Thank You!

cdperennial

18 de feb. de 2014

I showed up wanting a vehicle that was hard to find. Chris found me the perfect, unique car, and we have been so happy with it! Claire

robertgallegos

18 de feb. de 2014

Amanda is very friendly and customer oriented. Flew into Dallas, she picked me up at the airport. The whole sales process went very quick and I was back on the road to Colorado within a couple hours of landing. Amanda exceeded any expectation I may have had.

cejones5766

17 de feb. de 2014

They met my needs in a timely and easy fashion. The finance portion was very efficient. They took the time to show my daughter how to operate all of the features of her new car.

Mattprysock

17 de feb. de 2014

Wonderful experience. I would definitely recommend Marcus and this dealership. Everyone was super friendly and courteous and worked extremely hard for me. Thanks so much!

Mpatel9512

16 de feb. de 2014

Great expreiance no complaints will do business with them again Marcus wears great and our car came on time what else can I say but recommend this dealer to anyone

Vmwhitehead

14 de feb. de 2014

We came in for a test drive so Amanda was the sales person that helped us out that day. She was so knowledgeable, it was my first time ever driving a Land Rover so I was a little overwhelmed with all the gadgets and so excited to finally be driving one! I had been eyeing the new 2014 Sport body style for months and was pretty much ready to buy that day. Unfortunately, we found out there was a 4-6 month wait list. So we went ahead and put in our order, but Amanda let us know that we could very well take delivery sooner if one becomes available sooner if someone changes their mind etc. Amanda was very patient with my questions, I had quite a few, as we waited for our new Range Rover to come. Luckily, we only had to wait 3 weeks! One became available and Amanda let us know, it took only two days to take delivery when all was said and done. She was very attentive the entire time to every detail, and made sure I understood how to operate my new car when I took delivery.Very happy and would highly recommend working with Amanda and Land Rover of Dallas.

chrisarmstrong007

31 de ene. de 2014

I had to post a comment about Mike's continued service after purchasing my 2014 Range Rover. Over Christmas someone unfortunately hit my Range Rover and so I called Mike. He could not have taken better care of me! Even though it wasn't a sale he dealt with the Landrover collision center for me and kept me update. Furthermore, although there was no requirement for him to do so, he made sure my family had a loan car so we did not have to deal with the insurance company or a car rental company.The collision center also kept me informed via regular emails and dealt with the insurance company when more damage was found. Finally I must comment on the quality of the work. Joey at the collision center said it would be as good as new and it is.Anyone buying a car from Mike can rest assured that his service will not stop there.Thanks Mike!Chris Armstrong

kbhipke

28 de ene. de 2014

I had a fantastic experience with Land Rover Dallas and Mike McGovern! He is extremely knowledgable about all of the vehicles, options, standards, etc... In fact when I called in for the first time I was very specific that I wanted a Land Rover expert sales associate not just someone that had only been with Land Rover for a short time and they transferred my call to Mike McGovern and I am so thankful. I tend to research most anything I purchase for months and so I bring to the table some awfully strange questions about what I am purchasing and he literally answered every single question I had. I was VERY impressed. Mike McGovern is also extremely patient as it took me over a year to finally make a decision about which Land Rover I would be purchasing and he was nothing but helpful throughout the whole year and experience. Whether you are a first time Land Rover customer like I am or a long time Land Rover owner Mike gives you his undivided attention and time during the entire process. I would HIGHLY recommend Mike McGovern to anyone who is in the market for a Land Rover in the Dallas and East Texas area.

btmasters

28 de ene. de 2014

This is my first Land Rover and first experience with Land Rover Dallas...and both have been extremely satisfying. From the moment I began my research into the Land Rover brand to my search for which one I wanted and finally custom ordering the best looking car I have ever owned. Every step of the way my salesperson, Baptiste, listened to everything I wanted and ensured I got just that and more. My first job out of college was working for Carl Sewell, author of Customers for Life, in one of his dealerships. I mention this because I know first hand what it takes to exude this kind of professionalism, customer service, and try to provide the overall best car buying experience possible. My favorite parts of this process was when I told Baptiste and Jason that I wanted to not only get a good deal, but actually feel like I was getting a good deal and be taken care of. They both did just that! I can truly say that not only will I be buying many more cars from these guys, but I will recommend that others do so as well.

cmillica

27 de ene. de 2014

Outstanding service in all respects. Was treated fairly and really appreciate Jimmy helping me identify an option to take delivery of the new RR Sport before my original delivery date. Was not pressured during sales process and had all of my questions answered.

Melchambers11

27 de ene. de 2014

Jimmy was awesome and helped us so much get the RR of our dreams! Will be calling Jimmy soon for another Rover hopefully! Jason was great & helped us greatly!

ahmedjeddy

25 de ene. de 2014

I have bought my second range rover from this dealership they are very customer friendly and respectful to the client. I enjoyed my experience greatly.

Einsman

24 de ene. de 2014

Great overall experience. Salesman Baptiste was very helpful and knowledgeable. He followed up with everything I needed after the sales and answered all my questions

Edward6301

24 de ene. de 2014

i always have fun when I get a truck from these guys...in the past I worked with some dude but I can't recall his name at the moment...doesn't matter, as i will always go back to baptiste(sic?)from now on...always feels like he treats me as his equal...something I appreciate for more reasons than one...quick example...when I balked at the price tag on the truck I wanted he merely smiled and suggested that I outta go ahead and take two, at that price...long story short and simply put, i love my truck and wish I'd taken his advice and picked up two...at that price...brother, if you read this, know that i think you're the most straightforward(and straight up!)dude in the business...and i will certainly be back for a new one soon...-NH

thornton1

21 de ene. de 2014

It was a pleasure working with Jimmy!! Very thorough, efficient and professional. I also appreciated the insurance card being requested and placed in the owners manual. overall a really nice experience and I love my new car -thanks!

dgphares

17 de ene. de 2014

I had a wonderful experience with Amanda and Land Rover. I truly had been to 5-10 dealerships looking for a jeep. Amanda made the process so easy. The whole team was patient with my children running around while we worked on the pricing. After being at many dealerships, this one, and Amanda made the experience nice and comfortable and easy. I left with the feeling that Amanda was my best friend. thank you all for making it and allowing me to feel good with my purchase.

JOVAUN

25 de dic. de 2013

My experience buying my car was was enjoyable! Chris was very friendly, accommodating, and informative. I would not hesitate to refer a friend to him.

FrostRover14

5 de dic. de 2013

Baptiste was extremely responsive in ensuring that the delivery of our vehicle and the modifications we wanted to make were handled with the utmost professionalism. Baptiste responded within minutes of our requests and made our experience with Land Rover of Dallas a great experience.

sxtexas

2 de dic. de 2013

Chris was very helpful and knowledgeable about the Range Rover Sport I was looking to buy. He made my buying experience very easy.Thank you again for the great experience.

dcscharbauer

30 de nov. de 2013

Don't want to deal with anyone else. Chris answers all questions and meets your needs. Goes and continues to go out of his way to make sure I am satisfied with my purchase

Amycreppy

29 de nov. de 2013

Chris was very helpful . The sale went smoothly. Very professional staff. I will recommend him to all my friends who want to buy a Land Rover

mnsills

29 de nov. de 2013

This is my second car from LR Dallas and it is even better than my first. The dealership is low-key but delivers excellent service and follow through. Ownership has clearly worked at identifying areas for improvement and implemented changes where they were needed. I am very happy with my decision to buy my car from LR Dallas. Jimmy was a pleasure to work with and will look forward to purchasing more cars with him.

bminiter

22 de nov. de 2013

I came into the dealership interested in the LR 2 with a specific price in mind and feeling that if the dealership didn't hit the number I wouldn't buy the vehicle. Working with Jimmy, the dealer hit my number. Jimmy also proved to be a great person to work with. He found creative ways to solve my issues -- trading in two cars, getting a tow hitch installed etc. So that's why I gave the rating I did. One of the big reasons I decided to buy a Land Rover is service and location. I work a lot and I can't afford to spend a lot of time at the dealer waiting for service. My impression having visited the dealership a few times was that the service was very high. Not only was the waiting area clean etc., but everyone was focused on making it a positive and quick experience. I haven't taken my vehicle in for a servicing yet, but my mind is at ease. I believe that dealership is interested in having an ongoing relationship with me.Best,Brendan Miniter

marcicastro79

20 de nov. de 2013

I walked in to Land Rover and was greeted by a super friendly woman. She was very knowledgable and didn't up sell me on extras which I greatly appreciated! We test drove a couple of different models and I decided on which one I wanted. Paperwork (or lack of because its all electronic) was a breeze and after she showed me how to use the settings in the car, I was out of there in a breeze! I highly recommend her!!!!!

Brit78679

20 de nov. de 2013

Amanda helped my husband purchase our new family SUV. We were looking at Yukon Denalis, but decided to go with a Land Rover. I love my LR4! Thank you Amanda for all you did for is!

AlexBlake

19 de nov. de 2013

I really appreciate the haste that was shown by the employees in helping to close on an automobile, within a matter of days. Great service, and a professional atmosphere made my purchase a breeze.

RRCust

11 de nov. de 2013

I just had another fantastic sales experience with Mike McGovern (sales) and Jason Daniel (finance), and Daniel Alvarez always takes great care of me on the service side. And I love my new 2014 Range Rover Supercharged. I highly recommend this dealership, those individuals and that vehicle.

tcreme

5 de nov. de 2013

The sales expereince was great. Chris D. was extremely courteous and the paperwork process was the quickest I've ever seen. His follow-up has been much appreciated. I will recommend to friends.

stwgarner

1 de nov. de 2013

Great experience and knew the product. Took the time to make sure I found the right car for me. Easy and quick financing! my new Range Rover!

GWO

30 de oct. de 2013

Baptiste Bidonde was very helpful and went out of his way to make sure that everything concerning my recent purchase went well. Would highly recommend.

claudiafoster123

29 de oct. de 2013

We have been trading with Land Rover Dallas for over 15 years. I wouldn't shop anywhere else. Everyone is friendly, they know my name, and I am made to feel like a Queen when I drive up.Mike McGovern has been our sales rep for years and he is the best! He is so knowledgeable and thorough when explaining a new vehicle to me. He is very patient as I am not exactly the most tech savy member of the family! Thank you Mike!Just recently purchased the 2014 RR Sport and I am as happy with it as I was when I purchased my first one years ago.......Matter of fact, he helped me build it earlier this year, anticipating its arrival in the fall.I travel to Dallas from Athens TX, and Mike always has a car ready for me to drive while mine gets serviced. He has even had someone drive me to the airport a time or two. Great guy.......To everybody at Land Rover Dallas, I say THANK YOU! (Mike especially and Wayne Cloud as well)

09251958ae

24 de oct. de 2013

I have had the pleasure of working with Michael McGovern on several vehicle purchases for clients I assist. He sets the standard of excellence in my opinion for this industry. Michael always responds to requests in a very efficient and timely manner. I would highly recommend working with him on any purchase/service.

bike5321

24 de oct. de 2013

Chris, was a great person listened to my needs and got me the car i wanted. I would recommend to all of my firends asking for a dealer

2NDRRS

23 de oct. de 2013

I recently took possession of my second Rand Rover Sport from Land Rover Dallas. Both times I was assisted by Mike McGovern. Mike makes the entire process smooth and easy (as easy as a large purchase with pages of contracts can be). Mike is extremely knowledgeable about all LR vehicles and is extremely patient in explaining the features, even though I am sure he has done it hundreds of times. This was my first time dealing with Jason Daniels as he was not there during my previous transaction. Jason clearly explained all available options during the signing party in his office and much like Mike, did so with no pressure to buy or opt for any additional items. He had me on my way in a very short time much to my appreciation. As for parts/service, I have dealt with Joel Roberts on numerous occasions and if he doesn't have what I am looking for, he gets it. For those that are on the fence about a LR but concerned about reliability, don't be. I had my last RRS for 4 years and never once had to take it in for anything other than scheduled maintenance. The first question I usually get from people is "how often is it in the shop, and my answer is "never". Even scheduled maintenance is not a major inconvenience. Each time, my vehicle was always ready when promised and a very nice LR loaner vehicle provided.

vwgriffin

16 de oct. de 2013

Product knowledge was exceptional. The no pressure atmosphere is great. Price was not my main concern.I have confidence the service will equal the sales experience. Service really matters. My wife loves my new LR4,but she waiting to compare to the unmatched Lexus service. My son, daughter and wife are all waiting evaluate.

DPorch

15 de oct. de 2013

Great people. Fun exciting wonderful. Very good experience. Awesome car. Fun great wonderful car drive fun car awesome. Great land rover dealer car fun yes

cswagner

15 de oct. de 2013

perfection! all of my questions were answered and the process was quick and easy. i love my new car and have not had any problems at all.

wbstroud

1 de oct. de 2013

MIke did a fantastic job arranging for a tough buy back situation of my past car that wasnt a Land Rover, Selling me a Used car while my '14 RR came in, and then facilitating for the new purchase as well. Outstanding job and great service. Its the way buying a car should be!

Afranke2011

26 de sep. de 2013

Amanda Del Llano found us our dream car at Land Rover Dallas. She was so knowledgeable and experienced with Range Rovers. Land Rover Dallas really impressed us with their luxury customer service. We will definitely be using them for all our future Land Rover purchases.

kcorbett73

26 de sep. de 2013

Baptiste and his manager, Wayne Cloud did an excellent job in helping my wife and I select a new 2013 LR4. We had already visitied another dealership in Fort Worth and decided to work with the Dallas store following the recomendation from a friend. Babtiste and Wanyne answered all of our questions and helped us get a great deal. I would recommend these guys and Land Rover Dallas to any of my friends and family. Great experience.

ahumphris

26 de sep. de 2013

My salesperson was very knowledgeable, Everyone was courteous, I highly recommend this dealership. They gave me a great deal, so far I have referred two friends.

JoshOpatka

26 de sep. de 2013

Why, I have given such a fantastic review. The service and quality of your dealership is incomparable!! Timely, convenient, and the wow factor!!! It was a pleasure dealing with your company. I will purchase here again!!!

igabbitas

24 de sep. de 2013

I recently purchased my first Land Rover, a Range Rover Sport SC from Land Rover Dallas. I gave 5 star ratings because the entire buying experience was made easy and was very satisfying. In general, I hate the car buying experience but Chris showed genuine enthusiasm for the Land Rover brand that was a pleasant change from the pushy, "let's close the deal" behavior I have experienced at other dealerships/brands. The sales process overall was quick and efficient and above all, enjoyable.

egerstein

21 de sep. de 2013

Michael is a very patient and professional sales person. This is my 7th land rover product and I am very glad that I was able to purchase it from Michael and LRDallas. I especially like his very calm demeanor and his impressive extensive knowledge of the products and the car industry. We look forward to dealing with Michael for many years to come.Thanks,Evan Gerstein

HappyBuyer2013

18 de sep. de 2013

What a great experience of buying a new car! Mike made it so easy and was great to work with. I would have to say the best car purchase yet. He was very helpful and informative about the vehicle that I was interested in purchasing. I look forward to enjoying my new car and telling friends and family about working with Mike! Thank you for such a great experience! It was what "car buying" should be like. Very easy and hassle free!

Liddie

30 de ago. de 2013

Great experience, friendly and professional customer service. I would recommend this dealership to any of my associates and friends in and around the Dallas area.

jaimers

29 de ago. de 2013

I would not recommend this dealership even though I feel we initially got a good deal on our car. The salesman lied to us about what the car included. When my husband asked where the spare tire was, Wayne assured him that he did not need a spare since the car had runflats on it. After we took the car home, a mechanic friend of my husband's told him they were not runflats and when he looked them up, he found that no one makes runflats for the aftermarket wheel sizes that were on the car. When my husband went back to the dealership and told Wayne that they didn't have runflats as he told him it had, Wayne said he didn't care and the car was sold "as-is". So I would not recommend this dealership to anyone since they lie to sell a car and have no integrity to make right something they lie about. According to Wayne they sell this make and model of car a lot and he should have known better if that's true. Buyer beware. Sales guys are either uneducated or dishonest.

barbie63

29 de ago. de 2013

Amanda could not have been more helpful, friendly, patient or willing to work with me and my daughter Breanne during the process of buying a car. She really helped me thru the process...this was my first car buying experience w/o my husband! Living so far away from my daughter is difficult, but Amanda assured me that she will make sure that Breanne is taken care of if any problems with her car should arise. I know she will! Thank you for all of the help!!!! Barbie Ball

Melanie Tyner

28 de ago. de 2013

Amanda made our buying experience a breeze. By far our easiest auto buy ever. Amanda knows her stuff and is so easy to work with!

pdarley

28 de ago. de 2013

The sales dept. should take note on how Amanda handles the client and negotiates the sale. Amanda is very understanding and works in the buyers best interest. Knowing it's more valuable to have word of mouth and repeat customers versus a quick sale. I've been to multiple dealerships and worked with various salesmen and Amanda was most certainly a breathe of fresh air and without a doubt will have my business again.

deebull2616

23 de ago. de 2013

I became interested in the Range Rover Sport and decided to pay a visit to Land Rover Dallas. I met Amanda Del Llano and she immediately requested contact information. After the exchange of info she immediately began showing me the available inventory, explained the various models and their features, and then invited me back for demo on another day. I obliged and returned for another visit at which time Amanda took me on a test drive of the 2 models she felt would fit my needs. After wrapping up the demo I felt very confident that she had answered all my questions and provided a fantastic demonstration of her products. Once I located the vehicle I wanted Amanda immediately took action to secure my financing needs. with the great assistance of Jason Daniels. Jason reviewed all the terms of the transaction making feel totally comfortable about the purchase. Upon completing the financing, Amanda introduced me to collison center, and service staff. All of whom were able to answer my questions. The final step was completed when Amanda delivered my 2012 Range Rover in spotless condition, spent time sitting with me in the vehicle going over features, and closed the deal by saying "contact me of you have any questions or concerns!" This was an awesome experience and I am excited about enjoying my Sport and returning to Land Rover Dallas for what I expect to be many good experiences through the life of my purchase.

hehamilton3383

22 de ago. de 2013

Amanda was amazing to work with. We enjoyed buying from her and plan on buying more in the future. Amanda was knowledgable and friendly. Even after we purchased the vehicle she continued to go "above and beyond".

chrisarmstrong007

22 de ago. de 2013

I have been purchasing Range Rovers from Land Rover Dallas since 2001 and as Mike's position has grown so has my positive experience. Never pushy Mike always seems to know when there is a product I would like to know about. Mike's relationship approach has kept me coming back to him and with my most recent purchase of a 2014 Range Rover he, together with Kristen Johnson the Land Rover Dallas Business Manager, went above and beyond to show great loyalty to me and ensure I received the best deal possible. I have recommended Mike and his dealership to two of my freinds both of whom bought their first Land Rover vehicles from him. When it comes to Land Rover their products are never cheap but I have always felt I that I get more than my value for money after my purchase thanks to Mike's service matching the special feeling of exclusivity and quality you get from the product.

Hondansxk

17 de ago. de 2013

My initial impression of the dealership as i walked in was great. My salesman was good. I probably would rate him excellent if he was a little more up beat. Seemed like he was kind of bored. Overall though he treated me well; texting back and forth with me and being patient, not to mention he got me into the vehicle I spent a month looking for! i was quite happy about that. The quality of work overall by the staff was awesome. I had paper work done in no time. Yes also, everyone was friendly! and attentive. Price was by far the best I could find for my vehicle. Though overall everything went well. If I were to do it again, I don't mind it all.

Jaxonlevi25

14 de ago. de 2013

Marcus was very knowledgable about the land rover, very professional and friendly. Great guy to work with. Just started the process to purchase, hopefully everything goes great!

NewVehicleDFW

14 de ago. de 2013

Went in looking for a new vehicle for my wife. Wanted something with a little power, and third row seating. After going on a test drive with Marcus in the LR4 we eventually decided to purchase the vehicle. Marcus was very prompt with responses to any questions we had regarding the vehicle, options, and purchasing procedure. The vehicle we purchased was exactly how we were told it would be without any of the typical dealer run around. Never felt pressured to buy any specific vehicle or options. The entire staff was friendly and helpful. Would highly recommend the dealership and Marcus specifically to anyone looking for a new vehicle.

Scooter2013

8 de ago. de 2013

This was the easiest purchase that I have ever made. When I decided what vehicle I wanted we went inside and I was out in no time. I left there feeling very good. Special thanks to Chris Deorocki for making my Land Rover expierence a great one. I will highly recommend Land Rover of Dallas to anyone. Scooter Long Fairfield, TX.

seefood22

7 de ago. de 2013

Great deal, Chris was wonderful to deal with. I bought my car over the internet and the car was everything described and more! It was a pleasure.Thank you -David Marchetti

dlafoster

5 de ago. de 2013

I have purchased several vehicles in my lifetime. Land Rover Dallas was BY FAR the most professional, courteous and attentive to detail out of previous dealerships I've done business with. The staff was friendly and made sure I was being taken care of throughout the entire process. I was so impressed, that I've already recommended Land Rover Dallas to a co-worker. This purchase will not be my last at Land Rover Dallas!!! Keep up the great work!!!

tm56sta

4 de ago. de 2013

I went to Land Rover Dallas to look at the LR4 based on the suggestion of others who know I am in the market for a new SUV. I did not conisder myself a typical client for a Land Rover and honestly did not expect to do anything more than go by the dealership, take a look, and check off the LR4 and RR Sport as a "No" on my list. I was fortunate enough to meet Marcus Hawkins who was friendly, patient with my questions, and who did not try to steer my to the vehicle he thought I needed, but rather to the vehicle I thought I needed. Great test drive on the LR4, despite the fact I did not want to drive up the "test hills" in front of the dealership! Marcus made it easy to envision myself in an LR4 and showed me the potential it has to be a good fit for my long term needs as I make a change in lifestyle. I will be back with my husband to visit Marcus. This was a totally positive sales experience for me, someone who does not like the circus that surrounds buying a car. Thank you Marcus! See you soon.

brentuhl1

1 de ago. de 2013

Sales experience with Chris was great, Service experiencve since has not been good. We have been in the shop three times already with poor service results.

mgdallas

1 de ago. de 2013

Chris Deorocki made our experience at Range Rover of Dallas extremely pleasurable. He is very detail oriented and his main concern is our satisfaction new vehicle.

Clintator

31 de jul. de 2013

Great dealership. Great staff. Amanda helped us out when we were searching for a new range rover. Great salesperson and is very knowledgable about all the different vehicles she sells

dcscharbauer

31 de jul. de 2013

The dealership has a great location, presentation, great service and staff. Chris Deorocki is who I dealt with and who I want to deal with in the future. Chris is very friendly, answers any and all questions in a timely manner and is the reason I own a Range Rover now. Overall wouldn't go anywhere else for new or used or service.

Ttredraider

30 de jul. de 2013

Service was great, follow up was great, everyone there was very helpful. My daughter will soon be needing a vehicle so we will be back for another Jeep. Thanks to all

PaulRostron

30 de jul. de 2013

Chris did a great job walking us through the alternatives that were available and then worked through the sales process with professionalism, service orientation and low pressure. He did a great job faclitating the sales process

Shamilia13

30 de jul. de 2013

My husband and I searched for a car for months and could never find the right car for the right price, looked up Land Rover of Dallas found a beautiful Acura I made a call to Gus and he was ready and willing to help us get this car. Very friendly and great to work with I would definitely recommend a friend to Gus.Thanks Land Rover of DallasThe Page's

rkeicher

30 de jul. de 2013

Sales staff was low pressure, amiable, and helpful in the process. There were 3 minor things that I requested to be taken care of, and frankly they could have said "sorry, the vehicle is as-is", but instead they worked to get the 3 things resolved to my satisfaction.

tcastro

30 de jul. de 2013

I have never in my life bought a car on my own. I am a woman age 61. I was extremely nervous about doing this, but was quickly put at ease, and Ms. Del Llano explained every piece of paperwork in detail. She was professional, informative, honest, and intuitive to my situation. The price was very good also. I could not have had a better experience. Thank you Ms. Del Llano and Land Rover of Dallas. You have definitely earned my trust and now my future business!

Jeffreyhenning

30 de jul. de 2013

Chris was the salesperson I had used when purchasing my preowned rangerover Christopher was not only extremely professional But was also personable in his approach I would recommend him to anyone looking at purchasing a vehicle Since the purchase he has been very flexible and attentive when any issues have arisen

NicholasRyan

30 de jul. de 2013

Amanda was enjoyable to do business with and I would recommend her to anyone that is considering buying a Land Rover. I always feel like a valued customer at Land Rover Dallas, where I have purchased four Land Rovers.

rdselman

30 de jul. de 2013

I bought a used vehicle from Chris Deorocki. He was willing to work with me and was friendly the entire process. Was a pleasant experience.

rnetterville

30 de jul. de 2013

Never owned a land rover before, and Amanda helped me out greatly during the process. She found me the car I was wanting and set a reasonable price. Pleasant experience.

Clr1997

30 de jul. de 2013

Very good experience with Chris. Prompt, helpful, efficient. I liked the vehicle buy have had three Rovers so knew what to expect. The finance office was friendly and efficient as well.

moussagrl1257

30 de jul. de 2013

I have worked with Michael for several years and is the best. If I ever need anything he is there to help in any way he can. Returning my call right away with the right answer. Always friendly with no worries of the problem. A pleasure to work with!

rovermom

30 de jul. de 2013

My experience with Nick Patel at Land Rover Dallas was the best experience I have ever had when purchasing a car. I have owned several Range Rovers and Land Rovers, but have never been treated as patiently and kindly as I was with Nick. He was thorough, knowledgeable, and very helpful. He worked hard to help me understand my vehicle and continues to do so. He worked with his sales manager to do all he could to make this a wonderful experience. He made me feel so comfortable while we were working things out. I will be a customer of his from now on and will recommend Land Rover Dallas and Nick, in particular, to my friends and family. Thank you Nick!! And I LOVE my new vehicle!

1solo2

29 de jul. de 2013

Amanda made our first Range Rover experience flawless. From the first call to delivering our Evoque to our hotel room in downtown Dallas, she was great. We love our new car and will send our friends to Dallas Land Rover to see Amanda when they become envious! Thanks

NEF2014

29 de jul. de 2013

When I first called the Dealership, Chris was the salesperson taking the incoming call... He was very knowledgeable, answered all my questions concerning the 2012 CTS-V and we agreed on a trade difference over the phone. I was calling from Austin, Tx so trading a vehicle long distance can be very hard.The sales experience was very smooth and Chris is great to work with!All the best, Eric

davidwfriede

29 de jul. de 2013

Chris was great to work with. We bought the car site-unseen and it was all that Chris and the dealership portrayed it to be. We also worked with them our trade-in and that transaction was seemless as well. We are very satisfied customers and Chris went above and beyond to take care of us.

Magic7624

26 de jul. de 2013

Great service. Very prompt once we arrived at dealership and he was very friendly. During the test drive Chris gave good information about the car.

burciaga

26 de jul. de 2013

Amanda Del Llano did a great job of contacting me back very quickly, answering questions and was great to work with. She even brought papers for me to sign and my car to my office.

Msw1185

26 de jul. de 2013

Very friendly, helpful, and efficient to deal with. Performed requested service on my used vehicle without issue - provided loaner and were very accommodating. Amanda is excellent.

hrbarragan

26 de jul. de 2013

The salesperson was outstanding. The car buying experience was the best I have ever experienced. The salesperson was extremely friendly and helpful. I would highly recommend the dealership, but more importantly I would highly recommend the salesperson. I tell everyone about how helpful the salesperson was and about the car buying experience.

mbsmith2525

26 de jul. de 2013

I had a great experience buying my vehicle with Land Rover Dallas. My sales associate, Chris Deorocki, was extremely professional and made myself and family very comfortable throughout the entire process. I truly appreciate the way he conducted his business and am very satisfied with my purchase.

wendysantiago

26 de jul. de 2013

Chris was an excellent salesperson and representative of Land Rover Dallas. He was attentive, knowledgable, and provided top-notch customer service. I will be contacting Chris for my next vehicle purchase!

ColbyJohnston

25 de jul. de 2013

Honestly, I wasn't very familiar with the Range Rover Evoque, but by the time I left with my new car, I knew everything about the vehicle! The employees were very patient and informative. They made me feel very comfortable with my decision.

bm0467

25 de jul. de 2013

Land Rover of Dallas is a fun place to shop. The sales person who helped us, Chris Deorocki, was extremely knowledgeable, personable and helpful. Because we've owned a lot of Land Rovers in the past (and currently have 3), we were very familiar and enthusiastic about the brand and the vehicle. Chris helped us understand what was new and different about the RR Sport I purchased compared to my last one. I was so impressed with him, that I referred one of my colleagues to him. I would work with him again, if the need arose.

njarke

25 de jul. de 2013

Overall, the experience I had with Land Rover of Dallas was good. The saleman was very professional and timely. The vehicle I purchased was used, however the sales experience was that of a brand new vehicle.The Thank you

Monteroberts

25 de jul. de 2013

After living in Australia for 12 years I was moving home to the states and wanted to buy a good car to be ready when I landed to save me from having to rent one until I purchased. I found the BMW X3 I wanted here and contacted the dealership. Chris Deorocki took my call and when I told him what I was doing and how I was purchasing a car for the first time over the internet sight unseen, he set out to help me, From the virtual walk around he did the first day to making time for the professional inspection service I hired he was always a pro, helpful and easy to deal with as was Matt Williams the sales manager. They exceeded my expectations in every way including fixing a couple of parking lot dings my inspector picked up with out even being asked to. I have now landed at DFW a few days ago, taken the car and could not be happier everything was as they described. I have bought more than a few cars in my day and I must say they managed to impress far beyond. If you are looking to buy and want an honest dealer then these are the guys to talk to. Thanks Chris and LandRover Dallas I am one happy customer that will be back.

saltpepper2013

24 de jul. de 2013

Several months ago I stopped by your dealership to test drive pre-owned Range Rovers. I was fortunate to begin working with Amanda Del Llano who allowed me to test drive a number of your SUV's. She really took time to listen to me, understand my needs/concerns and answer my questions. I often wear a back brace (facing fusion surgery in the future) And due to previous back surgeries and knee issues it was extremely important that I find an automobile that was the right fit for me. Initially I looked at 2010 & 2011 models and eventually test drove SUV's at Sewell Lexus as well. A couple of months into my search she phoned to let me know a white 2013 Range Rover (my desired color) was on site. After coming in I was fortunate enough to purchase an even nicer one (& more expensive = yikes!) with an interior I preferred with only 4,000+ miles). I love my new Range Rover!Good customer service is not easy to come by these days. Before I ever came to your dealership I said a prayer asking The Lord for a salesperson who I felt comfortable with (who wouldn't be "pushy" or "aggressive"). As a 53 year old woman with no real knowledge of cars and weak negotiating skills the "salesperson" mattered a great deal to me. Amanda Del Llano was a blessing and pleasure to work with!!! I felt so comfortable with her from the "get go". Her patience, kindness, listening skills, concern for my physical issues/comfort, knowledge and overall delightful personality "sealed the deal" and I purchased my 2013 Range Rover the same day I test drove it! I not only came away with a beautiful new Range Rover but the desire to adopt this lovely young lady (although perhaps her mother would prefer to keep her!). I'm smiling as I type this & hope you understand my humor! I believe developing such a comfortable, positive working relationship with Amanda was the deciding factor in choosing Land Rover Dallas and the SUV I purchased. She even made parting with so much money easier to do by her honesty and hard work on my behalf. Although she obviously desires to do well in sales I felt she truly had my best interest at heart!Once the decision was made I then worked with Kristen Johnson regarding financing my Range Rover. Again, I think I might have to "adopt her" as she was so delightful to work with. Her joy, enthusiasm, financial knowledge and patience made the contract & payment "far less painful". Her bubbly personality and shining spirit are an assest to your organization.Perhaps I am not your typical client (in light of issues mentioned above). But it is with much gratitude that I thank Amanda, Kristen and your team for your excellent service. I especially credit Amanda for helping me feel welcome (& not out of place) in an environment that is a bit out of my "comfort zone".Best wishes to you and your staff at Land Rover Dallas. I look forward to working with you in the years to come.Kind Regards,Melanie J. McNutt

gatorandlu

22 de jul. de 2013

This was by far the best vehicle transaction ever. Amanda was professional, extremely efficient and Knowledgeable. Even after the transaction, she has been on top of every single question with a quick response and solution. I have spent 20 years as a trainer for sales teams, and many others in this particular facility did not give customers the "time of day" if the sale was already in progress with another sales person. We spent a lot of time there have a trailor hitch added, and I had an opportunity to watch Amanda during that time. She made a point to be courteous to ALL the customers, not just those who she would be receiving a commission from. She and Kristen could not have made this a better experience, and I believe we will be Land Rover customers for a very long time. Thank you. Stephen and LuAnn Johnson

MADMAX001

16 de jul. de 2013

Amanda was very knowledgeable & made my visit to look for vehicles for me as well as for my daughter & son very pleasurable. I would definitely come back again. I would highly recommend her to all my friends, family & clients.

Sldimond

15 de jul. de 2013

Amanda was wonderful. Detailed knowledge of product. Extremely helpful in helping me to select a car I am very pleased with. I will go back to her for my next car.

tjfrank

22 de mar. de 2013

I was about to buy a Mercedes until I met Michael McGovern at Land Rover. One of the BEST salesman I have ever met. Not pushy, full of knowledge, and honest. I can't explain how happy I am with my purchase. Land Rover customer 4 life!!

threeup

30 de ene. de 2013

I've driven high-end cars for a long time and decided to give Land Rover a try. A test drive with Nick was all it took for me to be a buyer. Nick knows the brand very well and was able to find a limited edition model for me. The delivery was on time and went smoothly. Nick's follow-up after the sale was much appreciated. I've found Nick and the dealership as a whole to be exceptional. I'll definitely be a repeat customer.

Cshewchuk

28 de ene. de 2013

I was very pleased with my overall experience at land rover of dallas. Especially with my salesman Nick, he demonstrated a level of professionalism that is uncommon in most salesmen. I have shopped for cars at BMW, Audi, and Aston Martin and enjoyed my experience at Land Rover of Dallas and with Nick Patel above all the others.

koawater

20 de dic. de 2012

Jon has helped me with my previous Range Rover and now my second new Range Rover. He has been great to work with and I dont worry about anything because I know Jon is a phone call away. He went over and beyond by coming to my office with all the paperwork since I could not make it to the dealership during the purchase of the car...it was greatly appreciated!

allison liszewski

18 de dic. de 2012

Great experience...even though I had to wait extra long for my LR4....They made every effort to accommodate me with a demo...Car is absolutely beautiful! Drives like a dream!

Rover_Lover

23 de nov. de 2012

I just purchased my second Range Rover from Land Rover Dallas. The service was excellent, just as my first purchase experience at this dealership. They are friendly, professional, knowledgeable, and efficient. Kyle Roberts was great to work with, he goes above and beyond! I know I will get my next Range Rover from Land Rover Dallas, I would not go elsewhere!

bnoble17

9 de nov. de 2012

My aunt bought a car from Chris he was extremly considerate and ast with the little amount of time we had. He was in no way snoody but, very friendly and professional. Wil absoultly recommend Chris.

Clk9

10 de oct. de 2012

Baptiste and Bobbie were wonderful --so helpful and knowledgable. Both went far above and beyond the norm Great experience overall! I would definitely recommend them and Land Rover Dallas. I love my new Evoque!

scotty12

8 de oct. de 2012

Chris is a very good sales person. He explained the whole process in detail and made my purchase an easy transition. I would recommend my family and friends to Chris in purchasing a Land or Range Rover.

Marilyn Richey

7 de oct. de 2012

The salesman was very helpful and took lots of time to help me with my car-buying experience. His knowledge of the product was most impressive. I would definitely go back to him for further cars.

Ellen Gates

5 de oct. de 2012

We have been looking on the internet for a pre-owned Range Rover. When we found one that looked great on-line...we called and randomly got Jon Frey. He was very professional and we counted on him to look over the car with an eagle eye. We felt comfortable enough with his professionalism to buy the car and fly from Kansas City to Dallas to purchase the car. Jon picked us up at the airport and he had an immaculate Range Rover waiting for us. I must say we were a little nervous that the car would be as good as Jon said...but he was right on the money. The car was amazing...Bobbie Strock had all the paperwork ready and in no time at all we were on our way. We love the car!!! Thank you Jon and Bobbie for great service. We would definitely recommend Land Rover Dallas!

susan.godfrey.35

4 de sep. de 2012

David is extremely friendly and went the extra mile for me to get a good price for accessories. I bought a limited edition, so he had limited ability to change price for the vehicle itself, but I really appreciated his honestly and openness. It really made me feel that there wasn't any "hidden" price opportunities. Great experience.

goldfisch5

1 de sep. de 2012

To say David Hamer goes above and beyond the call of duty for his customers would be an understatement, and that also goes for the wonderful staff and service department of Land Rover Dallas. If David's good nature and sense of humor isn't reason enough to stop by Land Rover Dallas, the level of professionalism and courtesy exhibited by the staff goes far beyond any luxury auto dealership in the DFW Metroplex I have dealt with in the past. I know if I am stranded in the middle of nowhere in Kansas, David will not only coordinate with roadside assistance and other dealerships, but do everything in his power to ensure I return to Dallas as quickly and safely as possible (true story). While I do not doubt that any other dealer at Land Rover Dallas would do the same, the relationship I've established with David makes me comfortable enough not to hesitate to call him about any problem big or small. That level of comfort and trust is why I plan to remain a loyal customer.

sgatess

28 de ago. de 2012

After working out the estimate and the supplemental (I thought), I left my care with the body shop and 8 days later, got a call from the body shop rep. Thought he was calling to tell me my car was ready but instead he said he was waiting on the adjuster and had not touched my car! It took me 15 minutes to fix the problem with the insurance company. Had he only called me on the front end, I would not have gone without my car for 8 days with no repairs. While his supervisor called and agreed that it was mishandled, it is now going to take 2 weeks to get in to another body shop repair shop.

lagunadallas

15 de ago. de 2012

Mike McGovern makes the Land Rover purchase/lease experience a very pleasant one. I leased a Range Rover Sport last year through Mike, then traded the car yesterday for a fantastic Defender 90 that the dealership was selling. The original RR Sport delivery process was very easy, and this transaction was just as positive. The trade-in value was fair and he helped coordinate some minor repairs to the D90 before delivery. Mike is low-pressure and relaxed, yet very knowledgeable about the product and eager to help. This is my 30th vehicle purchase and easily one of the best experiences I've had. Don't hesitate to contact Mike if you're considering a Land Rover!

steve painter

14 de ago. de 2012

My Husband and I were in the market for an SUV and had narrowed the search to an Audi Q5 or the Range Rover Evoque. We certainly feel that we made the perfect choice and in no small part was it due to the product knowledge and the genuine friendliness of Mr. Hamer. He never allowed me to feel that my questions were silly and unimportant. He certainly made us feel like he had all the time in the world to spend with us and we still feel even 2 weeks after the purchase thatwe can contact him anytime (he even said so) if some issue should arise with the car. I will and have recommended your dealership but most of all David Hamer to my friends who are so envious of my new ride. Love It! Thank you,Stephanie and Steve Painter

kdg01

8 de ago. de 2012

This Dealer's service and auto body department is truly horrible. I wish I had checked the other reviews before I brought my car in. Service was left undone, auto body repair was a nightmare (RAN OVER my replacement bumper then lied about it) and communication almost nonexistant when needed. This has been the absolute worst experience I have ever had with a "service" department. Save yourself time, money and most of all your sanity and go anywhere else other than Land Rover Dallas Service Department.

lee2375

7 de ago. de 2012

Mike has helped me now with 4 new car purchases and 3 used.....he has always been extremely helpful and knowledgeable while not pressuring us in any way. He has made the buying process as easy and concise as possible every time.

jwardner

7 de ago. de 2012

I am a first time Land Rover buyer. For the last 20+ years I've owned nothing but Mercedes. I decided to buy when I noticed my Pilates partner loved her Land Rover and bought another one when she decided to replace her car. After watching her enjoy her new car for a year, I started asking more questions. She told me how much she loved her sales consultant. How easy he was to work with. What a nice person he was. And how he made buying a car a low key, low pressure experience. She also admitted to being a loyal Land Rover owner and having good experiences with the car.One afternoon I sent Mike an e-mail note to arrange an educational appointment, and he responded within 30+ minutes. The next afternoon I met him and he proceeded to understand my needs and then show me each of the model options that met my criteria. He was very patient and made me feel like he reserved the whole afternoon for me (which is good; since I was there the whole afternoon). At the end, I asked him if I could buy a car. There was no pressure or mention of buying today from him--he respected my initial request to keep the meeting educational. Once we agreed on price and trade-in value for my Mercedes, I asked Mike if we could complete the transaction the next day. I had an early dinner engagement and needed to get home. When I came back the following afternoon, the paperwork was ready for signature and the transaction simply completed. Mike proceeded to sit in my new car with me, providing a tutorial on all the features and helping me with the custom set up. After I left, he also followed up with me to make sure I was happy.About the time the big hail storm blew threw (no, my car was safe!) my battery died. My car just would not start when I went out the garage one morning. Roadside assistance could not start it. The dealership was in high gear dealing with the hail damage. Yet the service department and Mike drove to my house that afternoon with a slightly hail damaged sales car (all service loaners were out) and got my battery recharged and working. They still had me keep the loaner and drove my car back to the shop to make sure there was not a larger problem. All was done at no charge and I picked up my car within a couple days.These are the reasons I enjoy working with Mike and the Land Rover Dallas service department.

jpcorr40a

7 de ago. de 2012

I had a great buying experience. Michael and Jon were very knowledgable and helpful. I was very pleasantly surprised how well they worked together throughout the process. I have purchased cars at other dealerships where you got a sense that the competition for commissions was so great that the customer came in 3rd or 4th. These guys put the customer 1st, and I truly appreciate it.John Corrigan

Kelly Thompson

7 de ago. de 2012

I purchased a Range Rover Sport about three months ago from Matt. Before purchasing I spent several days test driving the cars and gathering information. One weekend Matt was not available and David stepped in to help me for over an hour. Knowing he wasn't getting the credit for this sale, he still gave me his undivided attention and never made me feel I was wasting his time. He was very knowledgeable about your product and if he didn't have the answer he was pro-active in finding the answers. I am a Realtor in the Metroplex and my navigation system is a very importanat tool in my business so I had very detailed questions about the navigation system. David spent time researching the options and addressed each one of them in detail. About a week after my purchase Matt was no longer at the dealership. Once again, David stepped in to help me with programming my car to the garage and even came to my house on his day off! David provided his cell number in case I needed more information and responded PROMPTLY each time I called. I can't tell you when I have experienced such exceptional customer service! I will highly recommend David Hamer to everyone wanting to purchase from Land Rover!Kelly ThompsonEbby Halliday Realtors

JeepGuy4317

28 de dic. de 2011

I purchased a 2006 Jeep Liberty from Land Rover Dallas and I could not be happier. I had a challenging credit situation with the pending short sale of my house in Maryland. Bobbie worked diligently and got me an excellent interest rate on my loan and payments I can afford. At this reasonable price I still have warranty and GAP insurance protection. Working with Land Rover was the best of the 5 car buying experiences I have had in life. Wen I need a car I will use Land Rover Dallas again.

belle_parham

26 de abr. de 2011

Great dealership!!!! Everyone was very friendly and patient.I like how everyone that works at that dealership is friendly not just the individuals working directly with you. Other employees make you feel welcome and comfortable. Tom did a great job answering all the questions I had about the Land Rover I purchased. He is friendly and his patience is appreciated. Bobbie Strock was wonderful when it came to helping me decide what warranty I would like on my vehicle along with other options. She took the time to explain everything to me and I didn't feel obligated to buy something just to buy it, she really let it all be my decision and helped me pick out the best package to suit my needs and driving style. Tom and Bobbie have both done a great job staying in contact with me after I bought my Land Rover. I can honestly say they have gone the extra mile to make my experience extremely pleasant! THANK YOU Tom and Bobbie I would defiantly recommend buying a vehicle from Land Rover Dallas.

SelinaLR2

26 de abr. de 2011

We just can't say enough about Steve and Bobbie. These guys a rare find. We went in to purchase an LR3 but unfortunately we did not have enough down payment to finalized the deal. Steve then introduced us to this great LR2 and reduced the price to fit our budget. Bobbie(finace mgr) came into the picture when the bank wanted and extra $700 to our down payment to close the deal. And of course we did not have an extra $700. After a week of going back and forth with the bank, Bobbie on behalf of Land Rover of Dallas decided to once again reduced the price by $700 so that we can have the car. As such, we intend to be life time customers of this dealership. Land Rover Dallas is Super Great and we will make sure our friends and anybody who will listern hear about this wonderful experience.

DallasMD32

19 de abr. de 2010

Words can not express the lengths I take to NOT go to this place. Unfortunately, I purchased my car there (new) and i get a free loaner and it is under warranty still, so it still makes the most sense for "warranty fixes". I am appalled that this dealer is still allowed to sell a Luxury brand like Land Rover. I was jerked around in the sales process and at EVERY point since then. Their service department is horrendous!! Look, most knew going in that we were not buying a Honda and that there would be maint issues here and there, and honestly, that is not what bugs me. It is the manner in which they treat customers and the quality of their work. You are catering to a client that does not have the time for shenanigans and bullsh$t or to wait a month for a loaner to be available. These guys would all get fired at any other luxury brand in the area or any other dealer for that matter. It is no wonder that there are so many businesses popping up to repair Land Rovers in the area. There is a demand to NOT use these guys!! It is really sad for Land Rover, because of my (and every LR owner in Dallas i know) experience here I will never buy another Land Rover in Dallas. Why? Because these guys are still the dealer we have to put up with. Let,s group together and start another Dallas Land Rover dealership!! Hey Land Rover!! Shop your dealers! Use their Service department anonymously!! See if we are lying! Have some quality control. I think I am going to start a Facebook Group "I hate Snell Land Rover Dallas". Look for it, and Join it! Maybe that will get Land Rovers attention? Oh and Land Rover-i loved dealing with my old car dealers- Mercedes, BMW, Lexus, and even Ford dealers were all amazing. They always were there and never once did I ever complain to any of them let alone look on the internet for a forum!!

Perturbed

30 de may. de 2009

Watch out for internet sales! Apparently just because a vehicle is posted online, it doesn't mean it's available. After replying to an internet ad on AutoTrader.com, I visited the Land Rover Dallas store twice. Both times I was informed that the vehicle in question was not available for a test drive. Before returning, I specified a time to take a test drive and modified my work schedule to do so, so the fact that the vehicle was still not available for a test left me taken aback. The total lack of consideration for my time and energy was also a bitter pill. Instead I was repeatedly asked (in person, via email, and via phone) to fill out a credit application despite the fact that I had already brought my own financing with me. After setting up another test drive appointment, this time with the Centre Manager, I received a call from the salesperson that same afternoon stating that despite my continued attempts to test drive the vehicle, he hadn't been sure I was interested in it and so had sold it. The experience was a tremendous waste of my time, excessively complicated, and stressful. I'm still kicking myself for even going back the second time, because the 'deal' I was trying to get certainly wasn't worth the experience I received.

Wayne Hancock

14 de may. de 2009

I was surprised that this dealer got so many negative comments from other people. I have a 2007 Range Rover Supercharged which I bought at a dealer in another state before I moved to Dallas. I have had my Range Rover serviced at both the Frisco and Dallas dealers (same owner) with excellent results. They have fixed my problems quickly and correctly without charge (under warranty) and the service advisors have been friendly and helpful. Frankly, I am shocked to read that others have had so many problems. I will certainly keep the experiences of others in mind as I deal with this dealer, but so far my experience has been totally different from others on this web site.

chentnik

8 de may. de 2009

I have been repeatedly gouged by this dealer's service department. Most recently they sold me a valet key for $30 that turned out not to work in the ignition. When I needed it to work, I was parked at the airport. After several hours I got the towtruck to come. The next day, Land Rover called and explained to me that they had sold me a Discovery Series 1 key that "usually works". Then they went on to tell me the ignition cylinder was bad and I had two choices: Pay $850 to replace just the cylinder or $1200 to replace the lock and get new remotes.I might have believed it had they not tried to screw me a month before. In that instance they tried to charge $600+ to reconnect the power wire for my A/C which had been "chewed up by some animal". I took it home and fixed it in 30 minutes with a soldering iron. It looked like the wire had been cut by someone.I wouldnt allow them to do anything more with the lock and am now towing it up to LR Frisco. Its the same ownership, but hopefully their approach to managing the business is a little more ethical.

magicmirror

6 de ene. de 2009

All the other reviews are accurate. Their customer service is horrible and their tactics are those of very low end car dealers. They lied to us during our attempted purchase, tried to manipulate our financing (we have great credit and had been approved through our own bank) and even tried to sell our purchased vehicle to somebody else at a higher price after we'd done a deal and had the check on the way from our bank. They were arrogant, aggressive and ended up insulting me when I called them out on their lies. Calls to friends in the industry confirmed that you should run away from these guys. Too bad they own the Frisco and Austin dealerships too, as that knocks out Land Rover from our list of possible buys. The bad reputation from this company is well deserved. I ended up NOT purchasing after all the hassle. Thank goodness we never got stuck with a vehicle from them because if trying to buy one results in this much bad behavior I can only imagine how bad the service is after the sale on a notoriously flawed line of vehicles. They are jerks with a high maintenance product. All they seem to care about is sucking you into their messed up world so they can rape you with every scheme in the book. And honestly, they were all pretty stupid when it came to their matter of expertise.

tbold1

25 de sep. de 2008

We bought a 2008 Range Rover and have nothing but bad experiences with this delearship since. I drive 2 hours for service to fix something, leave with something else wrong. Take back for oil change, pick up and car has been damaged. DON'T GO THERE!!!

LandRoverDallasSucks

17 de sep. de 2008

They might be the worst group of people i have ever met i am in a lawsuit with them current and wont sleep until i get these people for all they have done to me and for all of my time they have wasted. They are a disaster and i would stay away from them at all cost. I purchased my car new and have had problems with them since day 1. BEWARE of land rover dallas. Don Snell should be locked up for the way he runs this place.

arfaha

16 de dic. de 2007

Customer service is very poor. Bought BMW X5 from them. Promised to be ready. Stop by to pick up the car. The car wasn't ready. Had to wait for inspection sticker. Finally left without a car. Again got a call to pick license plate, stopped by to pick up the plate and guess what??? The wasn't there. Their excuse was the lady who handles the plates was off. What a lame excuse. Waste time and gas... Very very very poor customer service experience and will not recommend anybody to deal with this dealer.

texasMD

10 de oct. de 2006

These guys are horrible!! Purchased a new Car from them which breaks down every week and can never get them to fix it. I either have to schedule a loaner car a month out or I have to spend 10 hours in their loby eveerytime. They have no consideration for anyones time and I am often told "i think we fixed it"....Seriously? Either you did or you didn't. Usually they didn't. I will never buy from them again!! I will probably never buy a Land Rover again if these are the types of Clowns i have to deal with!!!!!!!!!!!