Mark5

11 de sep. de 2016

I was quite pleased with the performance of the sales staff, especially Patrick Fisher. he and his colleagues were very nice and helpful. They found the perfect slightly used car for my granddaughter. Also, the finance department, Bridget Brooks in particular, were very helpful and made the long process of signing all that paperwork a pleasant experience.

William Terkeurst

26 de ago. de 2016

I had an AWESOME car buying experience with salesman, Nathan Hudson. I like the fact that Nathan drives and loves what he sells. Nathan is very knowledgeable about the Subaru family of vehicles. There was no pressure while he went through all the details and answered a bunch of questions. He and his co workers at Landers McLarty were all very friendly and ready to help. When you stop in to look at a Subaru, make sure you ask for Nathan.

RodGrubbs

23 de ago. de 2016

I came to the dealership interested in a BRZ. After driving it (and liking it) my salesman suggested driving the WRX. At first I wasn't interested, and didn't press, but when I arrived for a second drive of the BRZ I drove a WRX while they prepared the BRZ (it was parked in a showcase area and required some work to make available). Turns out the salesman's recommendation was a good one, I loved the WRX.What really impressed me though was being honest with me later, when the one I ordered was damaged during shipping. They let me know, sent me pictures, and when I decided I didn't want the car, they didn't pressure me. They just ordered another one. One of the more pleasant buying experiences I've had.

Fred

22 de ago. de 2016

Went shopping for a slightly used car, David was extremely helpful in finding what I was looking for.Took the car for a test drive, it seemed to have a slight issue. David ran it thru the service department and they made the repair. Took out for an extend test drive, every worked great. Purchased the car. Pleasant experience.

Taze Lundy

20 de ago. de 2016

I wanted to relay to you how great my sales experience was at your dealership. I am in Murfreesboro, TN and wanted to move from my Honda CRV to a Forester. I always buy used. After placing my needs on a website that delivered my needs to several dealers in the area. I was 1st contacted by your dealership. Over the course of 48 hours, other dealers sent me the standard email but your dealership called me in person. I told the sales person what I wanted and she called back but the deal was not what I was looking for. Enter Darrell! He texted me and literally we worked a deal, while we were texting, I was at Darrell Waltrip Subaru looking at a car. My wife and I ended our discussions at DWS and drove to Huntsville. Heidi greeted us and I asked for Darrell. He got the car pulled around and handed me off to Heidi. Heidi was unbelievable! She answered my questions and as it was getting late we agreed to the deal and left for home. Heidi provided us with a "loaner" to drive to Murfreesboro (who does that?) We came back 2 days later to pick up the car. She had the seat cleaned (they were bad). As we waited for the finance guy to arrive she came and talked to us, just being friendly. The car is great, and again Heidi was on her "A" game! We will be back and will send our friends to Heidi and Darrell!

jjeffers

8 de ago. de 2016

I wanted to stop once again and thank the Landers/Mclarty Subaru Dealership in Huntsville, AL for all of their very kind service over the course of the last couple of weeks. While leaving town to head to Auburn, I was on I 565, almost too I 65, and hit something on the highway that caused a tire blowout! I was stuck on the side of the road with 2 young kids, a dog and car full of luggage and my husband was out of town! I started to panic and then realized, I could just call Brian at the Subaru Dealership which is where we purchased the vehicle. Less than 30 minutes later, we were being picked up by a wrecker and taken to the dealership where we treated like VIPs and I will be honest -- I am not a VIP! I greatly appreciated the effort they made to ensure my family and I were so well taken care of!!! Ironically, during all this mess with my car, we received a call from another dealership wanting our vehicle (2014 Nissan Pathfinder that Brian found for us). Apparently this make and model is in high demand at the moment and they were offering us a brand new car for the same car payment! My husband was certainly interested and who normally wouldnt be, BUT WE WERE NOT AND I WILL TELL YOU WHY!!! Brian Klie and his staff are amazing and I can promise you, that BRIAN and HIS CREW are the very reason we did not go to this dealership and make a trade for a newer car!! They did give us a run for our money but it really came down to one thing it was not Landers/McLarty Subaru (A Frank Williams Dealership) selling me the car and that is not a lie! He had a great deal, but to us, it was not about just buying a car, it was about being able to drive a car off the lot and know you are not going to be forgotten!! I know I can go nowhere else and be treated the way they have treated myself and my family and again, this is the Gods honest truth!!!! Plus, I want to hold out for the 2018 3 row Subaru SUV!! A big Thanks to Frank Williams and Brian for setting an example of its not just about the Sale it is about having a long-lasting relationship with the buyer. Jenni/North Al

tjsellers88

29 de jul. de 2016

I had the best car purchase ever with salesman, Nathan Hudson. He went above and beyond for me. Anything I asked for he delivered. Nathan is honest, dependable and loyal. He does not pressure you into purchasing. He wants you to be happy with your vehicle and makes sure that you are even after the purchase. He made the whole process easy and smooth for me. Nathan is a man of his word! Also, everyone at the dealership that I came in contact with were super friendly. I hope to sometime purchase another Subaru and when I do I will definately go back to Landers McLarty and ask for Nathan Hudson.Don't hesitate , If you are thinking of purchasing.... Go ask for Nathan.

kathytroe

16 de jul. de 2016

David was very helpful and answered all of my questions . We spent the day together determining the right Subaru for me. I am still excited to have bought my Subaru Outback . Thanks David , I really appreciate your time and patience with me . Kathy Roe

Groovy Graves

10 de jul. de 2016

Ask for Nathan! He is awesome & will take care of you! We love our new Subi! :)

yarbert13

27 de jun. de 2016

These guys really know what they are doing and how to treat customers like people and not just dollar signs. Great no hassle service, highly knowledgeable staff, just really good people to do business with. The whole experience was really great and Mark Aguiar was an excellent salesman. I'll be back in a few years for my next vehicle that's a certainty.

flattie

18 de jun. de 2016

We recently purchased a 2016 Forester Touring, and this is the second Subaru we have bought through Landers Mclarty. We live two hours away and we have found the professionalism that is obvious through out this dealership far exceeds what we have encountered at other locations and with different brands. Deonte Sutton and Al Hampton once again made sure that we were satisfied with the entire process. We could without any hesitation recommend Landers Mclarty Subaru to anyone thinking of buying a Subaru, ( and we have ).Thank YouTom and Sara Fisher

3timecustomer

14 de jun. de 2016

I've purchased 15 vehicles over the course of my 54 years. I can say without any reservations that my experience with Landers McLarty Subaru was the best and easiest of any auto buying experience I've ever had, period! (specifically Brian Klie and Sarah McClellan). I should mention that I've now purchased 3 vehicles from them and each experience was as good as the last (2 brand new Forester Limited and 1 used 2015 Chevy Silverado). I am completely satisfied with the agreed upon deals of each car. I "bought" what I wanted, I wasn't "sold" a vehicle, if you know what I mean. No pressure sales what so ever.

Stefanie

14 de jun. de 2016

The best service ever i would say everyone was courteous and patrick was very polite. He was new but he was very helpful in getting my questions answered.

Happy Outback Driver

13 de jun. de 2016

I have purchased two Outbacks from this dealership and with great experiences on both occassions. Last year I bought a 2015 Outback and Sarah helped me with the process. She has always been friendly, easy to talk with, and never pushy. I live in Chattanooga and prefer this dealership to others because they are courteous, have an excellent service department, and flat out the best deal on a new Subaru. Don't waste your time with other dealerships that undervalue the customer. You are awesome Sarah!

Sermurph13

5 de jun. de 2016

I shopped around a lot for a Subaru. I went to multiple dealerships, and the Landers McLarty dealership in Huntsville, AL was by leaps and bounds superior to the others. From the start, everyone was incredibly courteous and had no intention to pressure us into buying a vehicle. Nathan Hudson was one of the main reasons I bought from this dealership. He had me test drive multiple vehicles. Even when I wasn't satisfied with any of them, he offered to walk me through the build-your-own option Subaru has. I got exactly what I wanted for a great price. I'm so happy I bought from Landers McLarty and Nathan Hudson.

Stuart Langston

3 de jun. de 2016

My wife and I recently purchased a new 2016 Subaru Outback from Landers McLarty Subaru in Huntsville. The process started with a test drive of several different Subaru models before settling on the Outback. Our sales professional was Brandon Allen. He took the time to get to know us and our needs, plus made recommendations to us on his past customers experiences. His knowledge and expertise helped us tremendously, as this was the first Subaru for either my wife or me. After deciding on the model and options that we wanted, we ended up having to order the car we wanted. The car arrived earlier from the factory than expected and we picked up the vehicle. From the arrival at the dealership, financing, and the review of the options and how everything works, our experience was top notch. Our special thanks to Brandon Allen for walking us carefully through the entire process and making the experience easy and enjoyable.

Patricia Wales

18 de may. de 2016

I had a great experience before and after the purchase of my Subaru Outback. Thanks to Sales Professional David Carmack for finding the perfect car for me. Thanks to others behind the scenes in sales, sales management and parts department for great service. I highly recommend this Subaru dealership. Great customer service overall, thank you.

kburst

17 de may. de 2016

This was the best experience by far I have ever had buying a car. Everyone was very courteous and professional, particularly Nathan Hudson, and Nicholas Greene.

Wade Marona

5 de may. de 2016

Everyone I dealt with was absolutely fantastic!! They made me feel very comfortable and were able to deal with my tight time frame with no trouble!

Jenkins3

23 de abr. de 2016

Our salesperson, Heidi, was new very personable and professional. She listened to our concerns and needs in order to find us the right car for us. The previous owner of the vehicle we purchased did not turn in all the keys for the vehicle, so we requested an additional key and were told that we could purchase one for $300 and make an appointment to bring the car back to have a key programed, we were quite surprised by this. We have never purchased a car that only had one key. We usually have our car serviced at a private repair shop, because the dealership does not offer discounts or incentives for car owners to return for services. Although the customer service was very good, the delivery of the vehicle was weak. The car was not cleaned well and we only received one key. We did not feel as though our purchase was appreciated and like we had been rushed away without closure. We are happy with our vehicle and did receive what we felt was a good deal on our purchase. We have bought cars from Landers McLarty before and were impressed with the free additional services and the personal customer service follow up we received. Overall, our car purchase was a good experience and we will recommend Landers McLarty Subaru to others.

KMC in Huntsville

8 de abr. de 2016

Jodie VanCronkhite and her internet sales team are spectacular. Recently my car was totaled by another driver and my wife and I were in need of a replacement ASAP. The whole process from start (finding the exact car online) to test drive to honest pricing to financing to closing the sale went quickly, painlessly & flawlessly. Jodie and her team were able to keep things on track smoothly and without the pressure normally associated with "walking on the lot" type sales. Can't say enough good things...well except...THANKS JODIE!

Ema

6 de abr. de 2016

I have been looking at Subaru Foresters for a really long time and have been to Landers McLarty's lot several times. Finally bought one last month and couldn't be more delighted. Nathan Hudson has been extraordinarily helpful since the beginning of my search. I really appreciate his honesty, friendliness, and more important, his patience. I take a long, long time to make decisions and ask more questions than a 3 year old. Even after the sale, he is still answering questions. I would say that I will definitely use him when I buy my next Subaru, but I expect mine to last the rest of my life! It's my retirement car.

Dirtydog1

5 de abr. de 2016

wonderful experience with Nathan and dealership!!! This is my second purchase from here and i would highly recommend Nathan!!! He worked with me to get the exact car I wanted!!! Thank you !

TMJones

15 de mar. de 2016

We all know how is feels when you get home with something that your not quite sure it was right, or everything went so fast you could have forgotten to dot an I somewhere. Well, I have to say that Mark and Landers Mclarty Subaru were nothing of the sort, I've seen people jump But not bend over backwards to satisfy all the wants I had for my new car. Mark was very knowledgeable and patient with all my off the wall questions.Keep up the good work. And, Thank You.

dollbaby1

28 de feb. de 2016

From the time we walked in til the time we left Nicholas & Brandon were awesome. Nicholas went above & beyond to get us financed when we didn't think we would be able to finance a bicycle but he did it & at the price & pymt we agreed on. Brandon finished the paperwork with us & was very entertaining, lol. Not only did we have a wonderful car buying experience but they made us feel like we were worth the time & effort it took to get us into a very nice preowned vehicle. We are so happy with our purchase & we will be returning customers as well as referring family & friends.Thank u Nicholas & Brandon, we still cant get over having such a luxury vehicle, we didn't think it was ever gonna be possible but u guys made it possible. God bless u both!

WRXfan

12 de feb. de 2016

In the Fall of 2015 I moved down here to Birmingham from East Lansing, MI. I brought with me my beloved 2015 WRX. I was pretty concerned about service, because my "home" dealer - Williams Subaru in Lansing (from whom we've bought 4 Subarus over the last 20 years) really sets the bar in terms of superlative sales and service. Searching online reviews, it quickly became clear that Landers McLarty was the place to go - even though it's a haul (90 mins; or 75 the way I drive!). This morning was my first trip up - to do an install of forged rims, an alignment, and oil/lube. They lived up to - and exceeded - both my expectations, and their online reputation. I was warmly greeted by Victor - the service manager - upon my arrival, and we chatted about Subies in general and WRX's in particular. They got my car in right away, and the work was done quickly and efficiently. I was appraised throughout the wait of the status, and they even offered me Starbucks! My car was washed, and the install was perfect. The mechanic who did the work came out and chatted me up - letting me know all that had been done, and everyone there was friendly, helpful, and knowledgeable. They even left a water bottle in my cup holder with a little "Thank You" note! Ridiculous! These guys are LEGIT - and I ENTHUSIASTICALLY recommend them to anyone who, like me, is FANATICAL about their Subies, and wishes only the best service treatment possible. Thanks Victor - and everyone!!! I look forward to visiting you folks again.

dgall

1 de feb. de 2016

My experience with Landers was the first time I've ever walked out of a Subaru dealership completely screwed over.I brought an STi Limited in with issue dealing with this cold season- a faint power steering whine, the ignition not always catching first try, and a dead key fob battery. The dealership requires an appointment, so one was scheduled on a Thursday, 12/3, with Jordan Rodgers. I drop the car off at 7:35 AM , leaving with a rental car and a return date scheduled for the next day, Friday.Friday afternoon comes, and I've not heard anything since the day prior. I phone the dealership, speaking to Jordan Rodgers, who tells me that their technician has left at 12:00 and my vehicle won't be diagnosed until Monday. I express my concern about keeping a rental car over the weekend, as it's charged per-day. Jordan tells me not to worry, Landers will "eat the full cost of the rental." No worries then.The following Monday I get a call back from Jordan Rodgers with a $1400 invoice. It includes an o-ring in the power steering pump, a wheel bearing, and a set of new tires priced at $800. When describing my issues originally Jessica Mullins misunderstood what I meant by "power delivery not being smooth" and wrote down "the ride isn't smooth". After declining Lander's insanely priced and unnecessary set of tires Jordan Rodgers tells me that the cost of the rental car is no longer going to be covered. After a few minutes of discussion he offered to take $10 off each day of the rental, a far cry from it being completely covered (as per our discussion the previous Friday). I decline all repair except for the necessary fixes to the power steering.Later in the day I get a call saying that the technician has determined I need a power steering pump. They graciously offered this $200 part at $400 + Labor. I decline, and let them know I'm on the way to pick up my car.At the dealership I find Jordan Rodgers, who instructs me to wait while the car is "being washed." I cancel it, asking him to prep the paperwork so I can leave. A few minutes later he tells me that the car isn't actually being washed, but is out on a test drive so the tech can "see if you still have power steering." (??) A few minutes later out walks the technician, who let me know that he "tried a couple things" including installing a new O-Ring which "made it worse". He then installed the *original* O-ring, which has left the car with an alarming judder when turning the wheel along with a more sickly sounding power steering pump in need of now-immediate replacement. He then tells me the manager will get in contact with me so he can "do something about it."My final bill with Landers included multiple days of a rental car (which was supposedly covered), labor and part cost to install a new O-Ring that was *removed* from the vehicle, plus tax. This is on top of a vehicle in an exponentially worse state of repair.I sign the paperwork (a mistake), pay (mistake), and leave with the promise that the Manager would contact me to sort it out.After not hearing from the Manager I contact Subaru of America in hopes that they can resolve the issue. Days later I'm told by SoA that Landers would only agree to refund the cost of the o-ring and labor (for the part that isn't even in my vehicle), while leaving me paying for the privilege of driving around advertising for Landers in their tacky, branded rental.I implore you to bring your vehicle elsewhere for service.... I promise you it's worth driving a little extra to save yourself the headache of dealing with these people, especially considering they've hired questionably competent technicians who might not even be able to repair your vehicle's issue. At this point all I can do is my best to try and warn you- the potential customer- and hoping against hope the service department gets hit by space debris re-entering Earth's atmosphere. I'll update this review if I ever hear back from Landers, but honestly I'm more likely to read a story about space debris taking out a pain-in-the-xxx dealership.EDIT: I was contacted by Michael Mayer after posting this, who took care of the situation and refunded the cost of the service. He apparently wasn't even made aware of it until Landers was blasted on social media pages, so I think the takeaway is that the Internet is truly the great equalizer. After he was involved the situation was resolved quickly. I later took the Subaru to a trusted mechanic out of town. He diagnosed the issue as a faulty power steering pump, and also noted the bracket mounting the power steering pump was almost completely sheared off. I spoke with that mechanic as well as another from a local Subaru dealership regarding how this bracket could've been damaged, and they indicated this was from someone over-torquing the belt tension on the pump itself during troubleshooting.... a part which also needed to be replaced. I'll spare you my theory on how I think this happened.In short- take it or leave it; this was my experience with Landers.

Tabitha Allen

27 de ene. de 2016

Friendly staff, Great prices, Great vehicles. The experience was nice. Got the financing fast and was treated like family. Will be buying another one from them soon.

Onestinger

26 de ene. de 2016

So I now own my first Subaru!! A 2015 Forester Premium . I talked over the phone with Brandon Allen before driving 3 hours and 45 minutes to get my Forester , in the snow. I have to say it was really easy dealing with such a great Salesman. Got there he had the numbers ready and demonstrated the vehicle accessories .And after driving it home , this Subaru was Impressive. Handles the road like a dream, the interior is roomy and comfortable. I was thinking I would have a lot of road noise??? boy was I wrong , nice and quiet. The Sun/moon Roof is huge, I love it . Get yours at Landers / Mclarty . Best dealer in Alabama period. thanks Again Brandon Allen

RhondiaLutes

21 de ene. de 2016

I WOULD RECOMMEND THIS SALESMAN AND DEALERSHIP TO ALL MY FRIENDS AND FAMILY. MARK AGUIARE MADE MY FIRST VISIT TO THE DEALERSHIP A GREAT ONE! WHEN I WANT OR NEED ANOTHER SUBARU. THIS IS THE ONLY PLACE I WILL GO LOOKING!!!

dave2016

20 de ene. de 2016

I purchased a new Crosstrek from Lander's McLarty Subaru Hunstville, AL. The sales person who helped me, Mark Aguiar, made the whole process very easy. Mark was prompt in answering my questions, we were able to negotiate a good price quickly, and he followed up with a nice explanation of the car's features.There was a slight issue with an unexpected charge on the sales invoice. It would have been nice to get an verbal overview of all the charges that affected the final sales price, specifically the doc fee, as this was not pointed out to me while I was signing the paperwork. The process of signing the final paperwork seemed rushed to me and I wish Bill Ladd had taken more time to go over everything instead of just handing me papers to sign. I contacted sales manager Deonte Sutton about the doc fee and he was accommodating. I feel like the dealership should have been more up front about this even though overlooking the charge was technically my mistake. In the end they agreed to compensate me for the misunderstanding, so I have no complaints.

Happy customer

7 de ene. de 2016

Nathan was very knowledgeable about the cars and options. He was very relaxed and helpful. He wanted to make sure I bought the right car for my needs. He made the car buying experience enjoyable. Bill was likewise informative, efficient, and relaxed. He helped me choose the right financing option.

outback

7 de ene. de 2016

I am the type of person who will drive a car until it dies just so I don't have the pressure of buying a car at a dealership. Luckily, the person who greeted me at Landers McLarty Subaru was Nathan Hudson. He was not only knowledgeable and kind, but he did not pressure me. I told him what I could afford, what amenities were important for me, and he made the whole experience much more pleasant than I had expected. My family loves our new Outback -- Thanks Nathan!

cllandingham

6 de ene. de 2016

Still learning our new car, but Brandon and Brian went above and beyond to connect us with what we wanted. I felt like a valued customer.

destes57

5 de ene. de 2016

I negotiated purchase of a Legacy from the Memphis area, got the best price from this dealership, and when I drove 4 hours to the dealership in Hunstsville, they treated me exceptionally well. Honest, flexible and driven to satisfy the customer.

Kevnor507

22 de dic. de 2015

From the test drive to the delivery of the vehicle...Danny was amazing....Very knowlegable of all the tech and very good at explaining it to me......No pressure ever to buy, but very helpful in finding the exact vehicle I wanted (a Lapis Blue Pearl Outback Limited) and helping me to reserve that vehicle in their dealerships future allocation....once the vehicle arrived he was amazing at delivery in helping to show me how all the technology worked and even synced my cell phone with the car and showed me how it worked....Over all a very pleasant experience and would highly recommend Danny to anyone considering a new Subaru...

Sooner Rod

16 de dic. de 2015

Mark was knowledgeable and showed us several options. He didn't try and put us into a more expensive car. Overall it was a very good experience.

subigal

27 de nov. de 2015

The staff at this dealership is great! The provide excellent information and service; everyone is friendly and personable while still maintaining a professional demeanor, they guide a sale rather than push a sale, which we appreciate. Service staff is just as wonderful!

A Happy Outback Owner

30 de oct. de 2015

Definitely a fantastic place to purchase a new car if you want honest, polite, friendly and professional service. Deonte Sutton and Sarah McClellan are the best when it comes to making purchasing a new car a stress-free awesome experience

JonnyeK

27 de oct. de 2015

I want to say this dealership is awesome! I dealt mainly with everyone via email and the phone, but everyone was very polite and worked very hard to get the vehicle I wanted at a fair price including financing. They also delivered the vehicle to me! I am so glad I found this place and I will definitely recommend it to anyone looking to buy a car. So happy with my purchase and my experience here!! :)

jjeffers

27 de oct. de 2015

I wanted to let the U.S. know what a wonderful car buying experience we encountered at Landers/McLarty Subaru! We could not be happier and I am so tickled at the service we received. EVERYONE was amazing and I MEAN EVERYONE! Frank Williams, Brian Klie, Sabrina Miller and David Carmac were beyond accommodating and I would definitely call myself an experienced purchaser of automobiles, and this by far was one that will keep me coming back. They asked the right questions and did not try to sell me something I did not want - they knew my budget, knew my preferences on a car and they found exactly what my family needed. There is also no question that I established relationships that will last me a life time and there is no doubt that business will be coming your way from friends and family! The Landers/McLarty staff could not have been a kinder group of people that expressed such genuine interest in me as an individual, not just as a person buying a car and that is not something you come across very often! I can promise, most cannot say that they walked away from buying an awesome car and gaining SUPER FRIENDS TOO it just doesnt happen like that, but it does at Landers/McLarty!

Lovinmysubaru

22 de oct. de 2015

I had wanted a Subaru for a long time. I really didn't think it would happen because of my credit and trade-in. I sent Brian an email, he called me and within a week, I had my brand new Subaru Forrester! Brian is wonderful to work with and I would recommend him and Landers McCarty to anyone!!! Brian is the best!

Happy Shopper

21 de oct. de 2015

We had been looking for a car for sometime. We just could not find the right fit. Brian sent an email, we communicated until we found the right fit, financially. He continued to keep in touch to make sure we were satisfied and to give us the best possible options and incentives. Because of his effort, time and hard work, we drove to Huntsville, 2 hours away to make the purchase. We were not disappointed and we drove away with a 2016 Forester. Whenever we need a car we will be calling Brian, because we know he will work to give us the best. Thank you Brian for being the best of the best.

herbie6803

3 de ago. de 2015

Is it your goal to be abused, ignored and left with the feeling of being rode hard and put up wet after purchasing a car??..then dont go here because this group is knowledgeable, respectful, and courteous with a show room like no other dealer Ive been to. Visual aids, interactive displays along with the mechanical models that help explain not only the cars attributes but every accessory thats available for your new Subaru. I drove from Franklin,TN to sign papers after purchasing the car online and I was working with two other local dealers before I found these guys.....

bdcdaddy

31 de jul. de 2015

My wife has driven a Forester for 16 years now. When we decided it was time to trade the second one for a new one recently we went to both the Waltrip and Downtown Nashville Subaru dealers to see what the options were. After spending most of a Saturday pursuing these two I got online with Jodie VanCronkhite at Landers McClarty. Within an hour of online chatting which included me sending Jodie pictures of my trade in and her sending me multiple links and photos of cars on her lot we had a deal. I left the next morning and drove to Huntsville from Nashville because they were much more interested in my business than the Nashville dealers were.

Sandy

23 de jun. de 2015

I worked directly with Brandon Evans who was beyond amazing. I had been involved in a serious car accident that resulted in totally my vehicle. We contacted Brandon Evans who sent us pictures of various vehicles that met our needs. Then rather than me having to come to the dealership, he brought the vehicle to us in Decatur to look at . He told us about the car and never tried at any time to hard sell us. We were so impressed with his professionalism and willingness to help us. We discussed a price and he worked with Brian Klie to get the vehicle at the price we wanted. Big Thank You to Brandon and Brian! After having such a great experience with them, we were unprepared for the experience we had with Bill Ladd in finance. We were very specific about the bank we wanted to work with but despite having a high credit score this bank offered us an 8.25% interest rate. We questioned this but he brushed it off and found a lower rate at 3.99% and I signed the paperwork which was Totally my mistake. After leaving dealership, we went to our original bank and there had been a problem and we really qualified for a 1.99%. The bank called Mr. Ladd and he said he would not run the original loan through to allow for financing with our bank. While at the bank the next day, Mr. Ladd sent paperwork that did not add up to the correct amount. When the loan officer called him to get additional information and to tell him that I had decided to go their extended warranty and their gap insurance, he went off on the phone to this young woman and told her that they had a signed contract and he would not void it and that I could refinance with them when the loan went thru. I spoke to him on the phone and it became very heated. I called the dealership and spoke to Josh Gregory who said he was aware of the situation, that he would change the loan to exactly what we wanted. He sent the information to the bank, I got the loan and saved almost $3000.00 by financing with my bank. I have never been treated so badly by someone in my life. Bill Ladd should be fired in my opinion. If you go to this dealership.....work with Brandon Evans (great), Brian Klie or Josh Gregory because they understand great service and are willing to go beyond expectations. But, avoid Bill Ladd at all costs. He is rude, offensive, and a liar.

henry1

14 de may. de 2015

Working with Kimmi Nowland and Landers McLarty Subaru was the most pleasant and successful car purchase we have ever experienced. We also had great contact and help from Dionte, Chris Allen, Michael Meyer and Adam in service. Kimmi did an outstanding job with everything including taking all the time needed to show us all about the features of our new Outback. Our decision to trade our Impreza WRX was based entirely on Mgr. Frank Williamds offer for our WRX. Landers McLarty Huntsville Subaru has to be one of the top 10 dealers in America and could well be the absolute best. Kimmi Nowland is an exceptionally outstanding representative of Subaru. Thanks to everyone and we really like our new Outbavk.

GregInBham

23 de abr. de 2015

Although most of the negotiation was done over the phone, Brian (Sales Manager) made himself available to discuss pricing as well as having the car taken to independent mechanic of our choosing for an inspection. After we found an issue during a personal inspection of the car, Al (our salesman) helped us troubleshoot the problem and came in twice when he wasn't scheduled to work to show us the car and eventually complete the sale. Overall, a very good car buying experience.

Nancy

4 de abr. de 2015

We had a great experience buying our new Subaru Legacy at Landers McLarty Subaru. Adrian Koby was our salesperson. He was friendly, very knowledgeable about the car and really sold us on the quality of it without being high pressure at all. He did his best to get us the best deal he could on exactly the car we wanted.

Amy Marren

18 de mar. de 2015

Since my car had stopped working I had no way to get to the dealership. My salesperson, Kimmi, was nice enough to offer to send a cab to pick me up at my house and bring me to dealership. I was very surprised that a salesperson would be so generous, but I took her up on her offer. She was so knowledgeable and friendly, I felt absolutely no pressure to buy. Josh, (the finance manager I think), was very helpful explaining the breakdown of the financing process. They showed my husband and I a car we never would have looked at, and got our monthly payment right where it needed to be. I felt like they genuinely cared about our needs and our budget, and found something that was perfect for us. We drove off the lot in the first and only car we looked at!I will definitely be purchasing my next car at Landers McLarty, and I would recommend your staff to anyone. It was just about as stress free as buying a car could possible be- Thanks for a great car and a hassle-free experience!

Josh&ELizabeth

13 de mar. de 2015

Downsized from a minivan to a small SUV. Had a hard time finding a good deal here in the Midwest (everything out here is either super expensive or super high mileage since everything is so far apart) so I decided to check the used inventory back home in the Southeast. Found the RAV4 I ended up buying online at this dealership. Had my brother-in-law (who lives in Huntsville) go have a look and take a test drive. Turns out the RAV4 was everything it was supposed to be and we ended up deciding to buy it. Ironed out the details regarding purchase price, trade-in value, and financing OVER THE PHONE!Now, here's the interesting part: Sarah delivered the car to Kansas for free! I think there was some incentive for her to make such a deal, but regardless, she delivered the RAV4 from Huntsville, Alabama to Northeast Kansas on a weekend, at no additional charge! She drove the RAV4 here (about a 12 hour drive), and drove back in my trade-in. We did the deal at my dining room table. I know what you're thinking - "he must have paid way too much". Nope, I got a pretty awesome deal on the RAV4 (especially by Kansas standards) and an absolutely fair value for my trade-in (again, better than any offers I had gotten in Kansas). Believe me, I was skeptical, even thought it was a scam at first, but everything was absolutely legit. I've owned the RAV4 for several months now and I am extremely happy with my purchase. The RAV4 is perfect, exactly as advertised, and I am blown away with the level of customer service I received during the entire process.Don't buy a car in Kansas. Ever. Do buy a car in Huntsville... at this dealership... seriously.

skbutler

6 de mar. de 2015

Very knowledgable sales staff, easy to talk to. Great experience overall. Would absolutely do business with them again. One of the easiest times I've ever had buying a new car.

gb

5 de mar. de 2015

We are new to the Subaru family, and have been extremely happy with this dealership. We had an issue that was handled in an excellent and professional manner by all concerned. We are so pleased, and are also sending a Letter of Commendation to their dealership, as well as to the corporate office in New Jersey. Mr. Dean Hartley, Sales Associate, Mr. Deonte Sutton, Sales Manager, Mr. Michael Mayer, Service manager, and Mr. Bill Ladd, Financial Manager-all did an outstanding job in facilitating all aspects, throughout the sale, and closure, of our situation. A special note: An extra big thanks to Dean, Deonte, and Michael for their patience, and understanding in resolving our concerns to our great satisfaction. We thank any others of the staff/service department involved, too. To sum it up: If you want a great auto, at a great price, and deal with a superior dealership and personnel, then you need to visit Landers Mclarty Subaru, Huntsville, AL.gb

FB

5 de mar. de 2015

Been buying cars for 40 plus years, first time in years I have been able to ORDER what I wanted and got the right pricing upfront. Great experience Was able to test drive anything I wanted for as long as needed to determine needs . Chose the 6 cyl Outback since we previously had a 6 cly. Had done research and really like all the safety features.

mlmartin2

4 de mar. de 2015

This was my first time buying a car. I came to the dealership with qualities I knew I wanted in a car, and the sale agent helped me find the perfect car for my needs. I was able to get a very good deal because of the reputable customers that referred me to this particular dealership. I was pleasantly surprised with the positive experience I had buying my new car.

amyb

2 de mar. de 2015

This was our first time buying a car and I can honestly say it was much easier than I ever expected was possible. We told Richard what we wanted and the price we were looking for and he and the other guys worked hard to get there for us. Richard was very knowledgeable and helpful with the whole process taking the time to walk us through and explain all of the details.

Brad

28 de feb. de 2015

We are now on our 4th Subaru and we have purchased them all from Landers McLarty Subaru. I can't say enough good things about these folks! They have gone above and beyond so many times for us its unbelievable. Thanks for taking care of me n my family!

Cw

27 de feb. de 2015

Adrian Koby was great to deal with. I am 75 years of age and I am a tough negotiator but this was the first time in my life I did not ask for a lower price. I had done my homework in advance so I knew his price was reasonable. He explained everything thoroughly during the purchase and at pick up time. He kept me informed about the tentative delivery date and has been good to follow-up. You can trust Adrian!

EN

18 de feb. de 2015

Adrian is an awesome salesman. He's extremely knowledgeable and a blast to deal with. I really enjoyed the car buying experience and highly recommend him to everyone. Every question I had concerning the WRX I was buying he would answer without hesitation. Thanks for a fun time!EN

BSM

13 de feb. de 2015

Let me start by saying this review is only concerning the New Car Sales Department at this dealer. I have purchased many new autos over a 35 year period, and I must say that Deonte Sutton is the BEST sales manager I have ever dealt with. I have purchased 3 new cars from Deonte, and I must say he is the best, and the reason I keep coming back. Deonte always done what he says he will do, and you can take his word to the bank. He is a top professional and runs a very professional customer oriented Sales Department. My only wish is that Denote could sell other brands of vehicles too, as Subaru is not the only brand my family drives.The salesman Dean Hartley was great too. He even washed the last new car personally, because one of the detailers was out and he did not want us to have to wait.Can't say enough about how honest and wonderful Deonte and Dean are when dealing with customers.

K Jordan

10 de feb. de 2015

I would like to take a moment to say Danny Justin was the very best auto salesman I have ever had. I have purchased 7 new cars and he was the Tops over them all. I stopped by about 6 months ago and asked for a brochure on the Subaru Forester in 2014. Danny ran inside for me, as it was a very cold day and got one immediately. Last week I was finally ready to buy and Danny was the first one to greet me in the showroom. he was so friendly and really knew his products. He did not show me anything I was not interested in and explained all the new features of the 2015 models. He was able to get me a 2015 Blue Forester as one was not available on the lot in the color/version we wanted in just one day. When it arrived he took on personal responsibility to ensure it was ready when my wife and I arrived to buy. He even explained all the features again to my wife. He was honest, friendly and a real go-getter type of man. I would recommed Danny and this dealership to anyone who wants a great sales experience. K. Jordan - Huntsville Al.

saucy78

29 de ene. de 2015

Buying a car is usually stressful for the buyer. However, "Frenchie" was fun to deal with! Highly recommend this non-aggressive salesman. He's enthusiastic about the brand and informative to boot. Thinking of buying a second Subaru and will not work with any other than Rich.Deonte was just as enthusiastic and informative. Very helpful in getting us into a Subaru. All smiles from him as well.

cbaysinger

10 de ene. de 2015

The whole process from initial contact via internet to on site sales experience was one of the 2 best car purchase experiences that we have had in our some 35 year experience of purchasing multiple new and used cars from dealerships. Adrian and Jody both listened to what we wanted in the car, made creative suggestions to satisfy our needs, and then Adrian worked up the sales package based on our description of our trade in and the features we wanted in either a late model used or new car. The day of sale experience was exactly what he said it would be, the numbers as he said they would be and the time spent getting the paper work finished was reasonable. We'll be back here.

mikebeezy

2 de ene. de 2015

these guys were great...cant put into words how far they went to help me out....like i said battle buddies look out for each other

DealerRater

25 de dic. de 2014

Adrian made buying a car virtually painless. I hate buying cars, but he went far and above to make it easy. I love my new Subaru!

Jolive

11 de dic. de 2014

I have bought 3 Subarus from this dealer since 2010 currently I own 2. Every time I have I have brought my cars in for service there he has been friendly and will go out of his way to please. The entire service department is like this. I drive 50 miles from Killen Al to do business with this dealer. Thanks, Jeff Olive. Killen,Al

Perry Liles

21 de nov. de 2014

Adrian Koby was a very friendly and honest salesman, and provided excellent service in my purchase. The process was smooth and took very little time once the buying decision was made. All questions were answered, and Adrian made sure that my vehicle was ready when my wife and son came to pick it up.

arhyne07

16 de nov. de 2014

Purchased my used car from Adrian Koby. He was very friendly and helpful throughout the entire process! Seemed like everyone here was a close group of friends and everything was run seamlessly here. I would recommend anyone to go back to this dealership just for the friendly experience and environment.

Fred H. Steele

5 de nov. de 2014

I was treated extremely well at this dealership. Mr. Cancel the salesman who sold me the car was a total professional who knew the car inside and out. He was extremely courteous, patient, and professional with me. Also I feel like I got an exceptionally good deal on the vehicle. I would highly recommend this dealership to anyone seeking a Subaru automobile.

Laura2036!

3 de nov. de 2014

Deonte Sutton, Adrian Koby and Sabrina Bellmon are THE BEST. They made the process easy, stress-free and were delightful to talk with. They answered all my questions and concerns and brought a Subaru Impreza to Huntsville for me. They assisted with a trade-in and I am not only better off financially, I have this groovy new ride!If your ears have been burning, it's because I've been raving to friends and family about this very nice, very realistic, very fun, straight-shooting team. I am very grateful!

PMTB

3 de nov. de 2014

After looking and driving and thinking for a couple of weeks, we came in on a Saturday and told Adrian Koby exactly what we were looking for. There wasn't one in Huntsville but he located one for us and Tuesday afternoon we drove it off the lot, just in time for vacation. After returning home we came by the dealership and inquired about a dealer installed option. Not only was it in stock, it was immediately installed. It just doesn't get an better!

asdf09522

1 de nov. de 2014

After visiting several dealerships in town, Zach was hands down the best salesman that I talked to. He was knowledgeable, helpful, and made the entire buying process a comfortable, relaxed experience. Zach set the standard for what a car salesman should be.

dennismkaiser

24 de oct. de 2014

Deonte Sutton and Nick Grteene were great. Deonte made it all work when there was a time gap between delivery of new car and sale of old car to third party. Very appreciative of his extra effort

Billy Spinks

18 de oct. de 2014

Carl Woods was extremely helpful and made our Subaru shopping experience valuable, informative, and easy. Mr. Woods was great with our entire family, as we had 3 young kids with us to ensure the vehicle we choose accommodated the needs of the entire family. Our family has not owned a Subaru before and a lot of the credit goes to our experience with him. We are extremely exacted about being first-time Subaru owners. Thanks Carl!

swmcdona

15 de oct. de 2014

My experience at Subaru was EXCELLENT! Adrian was an outstanding salesman. He was professional, helpful, and a jack of all trade. He was all over the dealership performing multiple tasks from mechanic to detailing. He personally washed my vehicle, cleaned the engine and went as far as going to the gas station to put air in one of the tires that was low. He went beyond the call of duty to satisfy me and my family. He's a keeper! We need more salesmen like Adrain. Thanks Adrian!!!Bill in the Finance Department was AWESOME! He was very patient, competent, thorough, friendly, personal and extremely detailed. He explained every step regarding the finance aspect of my vehicle. Thanks Bill!!

nolescout_26

7 de oct. de 2014

My experience was simple and straight forward. The thing I appreciated the most was that Adrian shot straight with me about what they could and couldn't do. I did not feel pressured or harassed. Adrian set it up for Taylor to follow me to my house to drop my current vehicle of then bring my new purchase home. Taylor and Adrian both were EXTREMELY personable and fun to interact and talk with.

jim alison

5 de oct. de 2014

We just purchased our new 2015 Subaru Forrester from Landers McClarty in Huntsville, AL. Adrian Koby was our salesman and Deonte Sutton was the manager that helped us. We had bought a 2006 Subaru from Landers McClarty and we had a pretty good idea what vehicle we wanted when we arrived. Adrian was very helpful in answering all of our questions, making a good deal for us on our trade in and purchase, and getting our new vehicle ready to go. We would recommend Adrian and Deonte to anyone thinking about getting a new Subaru.

dcotl

21 de sep. de 2014

I felt with several Subaru dealerships in Alabama. Adrian at Landers McLarty Subaru were easy going and a pleasure to work with. Very professional and no high pressure techniques. I was very happy.

dbaeder

14 de sep. de 2014

I was on my way to purchase a different car, from a different dealership, and decided that I just wanted to look at the Suburu Outback before I paid. My mom and I looked up the local Suburu dealership, and headed out for a cursory overview. When we parked, Adrian Koby came out and greeted us, and was SO positive, even when I was snippy and fearful. I told him I was not here to buy a car, but wanted to look at an Outback, so he let me get my yacking out. Then, he revealed his genuine caring and knowledge. He asked me how I used my car, and what I really wanted (red, hot butt, and room for my dogs' crate). As he talked to me, I found myself sharing my difficult situation, both emotionally and financially, and he asked if he could show me other options that might work better for me. He spent time explaining what made Suburu unique, and what that might mean for me.We looked at several cars, and I found that the Forester really was better for my situation, and I agreed to a drive. Adrian When we got back, we asked for their "out the door" pricing, That is when we met Brian. He explained everything so clearly, that I felt completely at ease, and my every question was answered with honesty and transparency. I am a recently widowed woman, have a new job requiring travel, and need a reliable car with aftercare service, so he also explained the options for an extended warranty. Everything was detailed, and provided in writing. I felt safe and at ease with these two men, and they really changed my view of purchasing a vehicle. I drove my new Forester home that afternoon, confident that I had begun a new relationship with an honest and trustworthy team to take care of my transportation needs.

barbara.stage.1

5 de sep. de 2014

I wasn't really looking to buy a car. The car I purchased caught my eye while driving by. Adrian came out and we casually started talking. I was expecting the usual hard sell one would normally experience in that situation. He was friendly and took his time answering my questions. I even told him I was just looking. Next thing I know, I was back at the dealership and was looking forward to speaking to Adrian again. No pressure, honest answers. This the second vehile purchased from this dealership and I would most definitely be back for my next purchase.

amyrich160

28 de jul. de 2014

We visited Subaru on a random night right before the dealership closed and were greeted by a sales person who we now consider a friend, Sarah McClellan. Sarah never rushed us or pushed us one time. Honestly, we were not planning to buy a car at all but have had such bad experiences at another dealership right down the road that we were blown away by the genuine manner that Sarah displayed. Sarah sent us all of the information that we requested, via e-mail...she never pushed us to come inside or asked us to speak with a manager. When the time came to purchase the vehicle there was no secretive conversation behind closed doors, the sales team talked to us and explained their side of the business vs. ours. We ended up getting the best deal we could find anywhere within the Southeast...it wasn't that we negotiated some amazing price, it was that this dealership is full of honest, good hearted people who obviously need to make money (like any business) but don't try to rip you off in the process. I would refer anyone I know to this dealership...My husband has already been back to the dealership to get an accessory installed and the lady he met in the waiting room told him that she never has to wait to get her car serviced, that she also got the best deal in the Southeast when she purchased her Subaru, and that she has never received consistent customer service like she has at Landers McClarty dealership.If you want an amazing car, an amazing experience, and a place that won't try to get you in a car the second you learn their name, then you should give them a shot. The manager, Deonte is awesome and will shoot you straight with a big ol' smile on his face!Who knew buying a car could be enjoyable...It was truly a "fun" and enjoyable experience for my husband and I. He is not driving the car he has always wanted without the hassle of trying to haggle and beg our way into a fair price.

arich114

28 de jul. de 2014

Buying a car from this dealership was a great experience from start to finish. At no point did we ever feel pressured to buy anything or rushed. We were in a hurry the first stop and just looking, Sarah Mcclellan realized this and did not try to force us inside or keep us at the dealership. When we wanted more information on the car she e-mailed it to us so we did not have to physically wait on it. The selling of the car was something like this "if you think this is a good time to buy a car and you want this one then we will help you, if you are not sure or want to wait that is ok and we would like to help you when you are ready if we have a car you are interested in". In the end my wife and I were very happy with the deal that we received. If you are looking for great service with no pressure this is a great dealership to visit. If you do your research and don't have unreasonable expectations then you will be very happy with this dealership. I have personally been researching online for a along time and was very happy with the out the door price and trade-in value I was given. I look forward to using this dealership for many years to come!

kaytcarter63

27 de jun. de 2014

My Husband and I visited the Subaru dealership wanting to drive a Crosstrek. We were greeted by Sarah Mcclellan and she offered to show us around. She was so friendly and easy to work with. She let us drive the Crosstrek and then after spending a little time with us and hearing what we were looking for in a car, recommended that we also try driving a Forrester. This ended up being the best advice because in the end we decided to buy a Forrester. We loved it! Best of all, there was no pressure to buy. Sarah spent a long time with us, in the evening and even after hours, to let us look and poke around in several cars. She didn't seem hurried or bothered by our questions... and never once was there mention of 'let me get my sales manager' or 'what would it take to get you in a car today.' Honestly, my husband had long ago come to hate car dealerships for this very reason. But we were allowed to test drive what we wanted to and then were asked only for some contact information and were very politely allowed to leave without any kind of high pressure sales pitch. As we walked out, my husband said, "I could buy a car here." That's a HUGE compliment coming from him! I really do believe our experience that night, along with the quality and value of the Forrester, led us to come back and buy our new 2015 Forrester. The whole car-buying experience was wonderful and I cannot say enough good things about Sarah. She sent me a very nice email follow-up after our first visit and then bent over backwards to make sure we were happy with our purchasing experience... even surprising my husband with a Subaru license plate cover that he saw after the fact and really wanted for the car. Little touches like that make you feel like you are really being listened to and that people care. Also, I really appreciated the finance manager's attitude as we turned down extended warranties - again, no pressure applied to take those and make us feel bad if we didn't. It was all very professional and easy. It was nice to be taken out to see the service department and meet the employees there. Sarah also showed us all we needed to know about our new car. All in all, I would highly recommend this dealership as an excellent place to buy a new car. And I LOVE my new Subaru Forrester!!

igotacar

30 de may. de 2014

I don't know that i've ever actually enjoyed buying a car before. lots of people are doing the whole "no hassle" thing, but Brandon and Deonte just knew their stuff and answered questions until I got close to a decision. Brandon even hand washed the car for me afterward.

euroboi17

28 de may. de 2014

Outstanding dealership, Brandon Allen, and Deonte Sutton went above and beyond to get me the car of my dreams. I live in Tennessee and had called every subaru dealer in TN and the surrounding states and no one gave me an amazing deal like Landers McClarty. All the other subaru dealerships were real jerks and that drove me away from their business. They were able to get the exact 2014 BRZ limited that I wanted from another dealer and even gave me a lower price than the original dealer that the car was at! Brandon Allen is super dope, he makes sure that you get a warm Alabama welcome and will take care of you the whole way through buying a car. I didn't have to haggle prices, I gave them the price I wanted to pay and they gave me a lower price than I expected because I told them I was military. If every car dealership were like Landers McClarty Subaru of Huntsville, then people would get the negative connotation with buying new cars at a dealer. They truly are committed to integrity and excellence!

usrhodes

20 de may. de 2014

My buying experience at Landers Mclarty Subaru was the best ever in my entire life. From the time I first entered the dealership, Mr Deonte Sutton made it a priority to make me feel like a "special" customer. Specifically he introduced himself and proceeded to provide me details about the SUV that I was interested in purchasing. Mr Sutton's personality radiated a genuine concern to fulfill my requirement to purchase a vehicle that would satisfy my personal requirements. He advised me of the high quality characteristics of the vehicle and provided substantive explanation to justify his recommendations. Moreover, Mr Sutton aggressively "re-worked" an issue I had to change the state where I wanted to title my vehicle. He coordinated with me to ensure I was 100% satisfied and did not cease his efforts until it was changed. His extraordinary efforts have cleft a lasting impression that I will never forget. Without question, Mr Sutton provided the best car buying experience in my life--which is over 30 years of purchasing vehicles. I would strongly recommend anyone to see Mr Sutton and his team before they purchase a vehicle. I had looked at Subarus in Nashville, Birmingham and Atlanta...but none of these other Subaru dealerships provide the first class customer service that Mr Sutton provided. Also, I must mention the support provided by Mr Nicholas Greene as well. After purchasing the vehicle, I have returned to the dealership and Mr Greene has made it a point to provide a one on one tutorial on how to use the various electronic systems in the vehicle. Specifically, he has provided one on one attention to me on four different occasions. Mr Greene makes it a point to stop whatever he is doing to assist me. Without question, this is the most customer friendly dealership I have ever done business with. In summary, I would like to extend my sincere buying experience I gained from doing business with Mr Sutton and his team. I look forward to doing business in the future as well.

flattie

12 de may. de 2014

Our experience in buying the 2014 Outback from Landers McLarty Subaru could not have been better. The professionalism that Deonte, Al , Bill and Brian showed us through out the process stood in stark contrast to what we had experienced at another dealership. A good portion of the up front work was done by the internet and e mail, as we are two hours away from the dealership. When we arrived everything was ready for us and Deonte, Al and Bill made sure we were comfortable with the car and the process. There were no surprises and nothing high key about any of it. I would not hesitate to recommend the dealership and the employees to anyone looking to purchase a Subaru.Tom Fisher

mtc117

7 de may. de 2014

Everything about this dealership is top notch. Everyone exceeded my expectations. Brandon Allen was honest, polite and went far beyond what would be expected. This is the 5th dealership I have dealt with in Huntsville and the only one I will visit again. A++. Start your car search here.

NancyHendy

24 de mar. de 2014

I love my new Subaru Crosstrek. Mr. Brandon Allen was a great help. He answered questions and made us feel very comfortable. He let us drive two different vehicles to compare them. He and the closing agent stayed late helping us so I could drive my new Crosstrek home. It was a great experience. I will recommend this dealership to my friends. Thanks. Nancy Hendy

Csilla

14 de mar. de 2014

Sales person and manager were friendly, respectful, but most of all willing to work with us, never pushy. After several visits and emails with them, we got what we wanted and we were pleased with our deal. Dean, our sales person, was very kind, patient, knowledgeable, we went on several long test drives, he stayed over hours for us and even wiped dry the whole car for us on a cold rainy December Sunday evening. I'm sure he wasn't payed to do it. Service people did a nice quick job adding what we ordered on the car. Overall we had a great experience, that's after visiting several other dealerships. Here we were treated kindly and fair. Thank you Dean. Love my Outback!

brandiandluke

28 de feb. de 2014

It was the absolute best car buying experience. Brandon Allen and his co-workers were informative, professional, and were truly interested in our concerns and expectations. I didn't feel pressured or pushed into a sale. It truly was a "customer first" mentality and we love our new Crosstrek.

theitguy

22 de feb. de 2014

I have bought several vehicles in my life. Never have I been treated the way I was at this dealership. I couldn't test drive the car outside of a little driveway next to the dealership. My keys were needed to "check the VIN" which is viewable through the windshield. I was asked if the Sales Manager could drive my trade-in "through the parking lot for just a minute". I lost sight of him and he returned 5 minutes later. Why didn't you just ask to inspect the trade-in? The first offer to me was $6,000 over the price of the car on the website. After everything I was told there was no way to make a deal and these cars were never discounted. So I left only to be called back again because somehow my one of my keys that was needed to check my VIN had fallen off the D clamp. Funny, that's never happened. This dealer had 7 old models still on the lot. Every other dealer in a 100 mile radius had only one a piece. Well now it makes sense. A day or two later I drove home in my new car from another dealership. The difference between the two cars was $1,000. And to beat it all, I was already qualified for financing through a creditor when I walked in the door. What a sad, sad dealership.

JGalarneau

18 de feb. de 2014

We were in the market to trade in my smaller Mazda for a larger vehicle to accommodate our growing family and large dog. We did a lot of research for months prior to buying our Outback; then when the dealerships were offering great deals over the holidays there were only two cars in consideration, a Subaru and a Ford. We went to Subaru first for a test drive of the Outback and were very impressed with the handling, spaciousness and many of the features. Our sales agent, Dean Hartley, made us feel very comfortable. Although it is well known that their main goal is to sell we didn't feel pressured. The staff on a whole was very pleasant and helpful, the car was an excellent ride and when it came to financing with a trade-in, the Subaru dealership made sure we were well taken care of in a vehicle that not only we could afford but also suited us.

JohnPrince

18 de feb. de 2014

I found the dealer and the experience to be professional in every way. No sales gimmicks, high pressure tactics, just a very positive experience from start to end.

taylornicole

20 de ene. de 2014

I would definitely recommend this dealership and salesman! I was a first time car buyer and very nervous about the whole process. I had a general idea of what car I wanted and needed. I explained my situation to Brandon Allen and he was immediately helpful. He showed me a 2012 Kia Forte, that I instantly loved. He provided me with ample information about the car and its history, proving that it was a good fit for me. During the paperwork portion, Brandon took time to sit down and explain to me everything so that I knew what I was signing. He ended up getting me a great deal on this vehicle, better than what I thought was possible. He was very friendly and understanding through out the entire process and made my first car purchase very enjoyable! I will defiantly be going back to Landers McClarty in the future.

dominokey

10 de ene. de 2014

I am from Memphis but found Landers McLarty to be so superior in service and price to the dealership here that I was willing to travel a few hours to get my new car from Huntsville. Deonte made the whole process incredibly easy to deal with. He was fast and responsive without being pushy, and he offered me the best price I could find regionally on my Outback without forcing me into lots of negotiation. He went the extra mile in many ways: he took care of having leather seats installed, he sent my paperwork to me overnight and included a pre-paid envelope for me to return it to him, and he even had the car driven to Memphis for me at no charge. There were several cars on the lot at Landers McLarty with the color, trim level, and price point I specified. Because I was completing my lease transaction long-distance, Deonte chose my car. The car that arrived in Memphis had several extra small options (cargo cover, puddle lights, etc.), even though the lease price was the same as I was originally quoted. Most dealerships would have tried instead to sell the cheapest car for the most money they could get. As it turns out, throwing in all those little extras was a good investment, because as long as Im driving Subarus, Landers McLarty will have both my business and my enthusiastic recommendation to others.

cbrown1969

5 de ene. de 2014

New car buying is listed as one of the most stressful life events one will encounter. The staff at Landers McLarty Subaru let the cars sell themselves. They provide exceptional information on complete car operation to include optional equipment. This is a low pressure dealership, let me walk off the lot several times as I pondered the purchase and allowed me time and freedom to compare other vehicles. They offered fair trade for my used car, did not use excessive negotiation tactics which frustrate every car buyer I've known. They are a pleasure to work with. Strongly recommend them for an excellent experience.

j123superman

4 de ene. de 2014

Brandon was extremely helpful and genuine throughout my experience at this dealership. I'll definitely give him the best recommendation if anyone approaches with vehicle questions, etc.

CossackUSA

31 de dic. de 2013

In December 2013, I ordered & bought a new Subaru Forester after shopping around Huntsville, Nashville & Birmingham. The folks at all four dealerships were extremely helpful & attentive, but I finally chose Landers-McLarty in Huntsville. Mostly because, while the price between the 2 final places I was deciding between was pretty close, I felt like the folks in Huntsville would be the easiest to deal with long-term. And I plan to have this car a long time. I also like the fact they were NOT pushy, at all. They were available when I needed them, but did not make a nuisance of themselves. Also, when (after 4 months of shopping & test-drives & research) I was ready to buy, the folks were able to get the options I wanted installed in the vehilce I wanted very quickly & it was in the dealership in just over a month of ordering it. Very nice.While (thankfully) I haven't had the need for any major service yet, the service staff were quite efficient in getting the couple of little things I needed adjusted in the car upon delivery. (Installing the wind-scoop on the sun-roof & obtaining the front-tag holder plate.) Also nice!

TC11190

26 de dic. de 2013

Brandon made our car buying experience a pleasure. He is extremely knowledgable about Subarus, and he answered all my questions. He kept us informed about sales promotions.

vdragu

12 de dic. de 2013

Buying a car from Landers McLarty Subaru Dealership was a uniquely positive buying experience. I wish many other businesses would have such customer-oriented personnel as Subaru Dealership. The staff seems genuinely dedicated to help prospective customers feel comfortable with their decisions. For them most part I worked with Dean Hartley and Deonte Sutton. They never got tired of answering my questions and provding the details I requested. They always answered the questions openly and truthfully and that gave me a good comfort level to make a buying decision.

Nickkropat

11 de dic. de 2013

Very helpful staff that worked very hard to find the car I wanted. I never felt pressured to buy a specific product. The sales team was more concerned with getting me a vehicle I would be happy with at a price I could afford.

darr52

10 de dic. de 2013

High praise for this service center in terms of promptness, efficiency, and thoroughness, and similarly high praise for personnel. Everyone, from scheduling to reception, service, parts, and check out were personable, friendly, and very professional - everything we look for! Makes the 60 mile drive worth it!

Jktzn5

8 de dic. de 2013

Had a great experience with the whole team. Went on a Sunday at 3pm and would of been out by 6pm but these guys were great to talk to. Started on the web with Mr. Conrad when he replied to my email and helped me set up a test drive. From the time we came on to the lot till the time we left; we were treated with kindness and respect. Mr. Conrad took care of us. The staff didn't try to push a car on us or anything that we didn't want. I have never felt so comfortable dealing with a group of salesman. We will defiantly be return customers. Thank you Mr. Conrad, Mr. Deonte, and Mr. Venson Jack and Karen

lordhanke

4 de dic. de 2013

Went in to look at the new BRZ. They gave me a great price and the best customer service experience I've had at any dealership. I'd recommend them to anyone interested in buying a new or used car.

cjpriebe

4 de dic. de 2013

We have bought three Subaru models from Landers Mclarty Subaru.We give high marks to the sales and service departments in each of our purchases.We have always been treated with respect and fair mindness in creating the perfect car purchase situation.We plan on dealing with Subaru in the future.Michael Mayer has always been courteous and interested in meeting our needs in warranty and repair issues.Brandon Evans has always been well informed about the Subaru models and is able to compare as well as contrast each model.Deonte Sutton has shown a high degree of management skills to create a welcoming environment for new customers as well as returning customers.I know that the technicians and staff are well qualified to take care of our cars now and in the future because of the service we have received.

Dallas51

1 de dic. de 2013

I have purchased many a vehicle in my life and this time I went thru several very bad experiences in Tennessee. I found Landers McLarty on the internet in Huntsville. I sent for an internet price and was very happy with it. I normally and very difficult to deal with but was so pleased I accepted the deal and Deonte Sutton took charge of putting things together as the vehicle was in transit at the time. Deonte is a man of his word and this made me very happy ! No tricks, no schemes, no hidden fees ! Plain truth in dealing !! I also contacted the parts dept and ordered some add on parts. Adam took care of these and had them installed on the car at a fair price. Then when all was done, the car was delivered to me personally at no charge ! None of this is made up, its as true as it can get. Go see for yourseff !Dallas CookLexington, Tn.

wbkinney

27 de nov. de 2013

Friendly, professional, knowledgable. Ha to make an unexpected, sudden car purchase and Deonte and Al went above and beyond what was expected. Great people up there!

Harold0616

26 de nov. de 2013

this is the best purchase I have ever had at a dealership. Everyone just went out of their way to get us the best deal possible. just a all around great experience. I recommend anyone looking to buy an automobile to visit Landers McLarty Subaru.

1946kack

25 de nov. de 2013

We had a great experience dealing with Landers McLarty--first on the phone and especially during the actually transaction. Al Hampton and Brian Klie were respectful and courteous... The best car buying experience ever!!!!

themattquick

24 de nov. de 2013

Thomas and Brian were both friendly and helpful through my whole car buying experience. And they've also been helpful to my friends that ive brought there.

Sthornberry

24 de nov. de 2013

Me Mayer is always polite, friendly, and professional. He never ceases to amaze me at his willingness to serve my car needs and goes beyond what is necessary to make me feel like a valued customer.

jparton28

24 de nov. de 2013

Brandon was a great salesman. He and Brian explained everything clearly and made sure I understood exactly what I was getting. I was very satisfied with my purchase and hope to buy another vehicle soon.

deranged1

24 de nov. de 2013

A very smooth driving car. Have received numerous compliments on how nice of a looking car it is. Have told numerous people where we purchased the car and that we highly recommend this Subaru dealership!

twhite4307

23 de nov. de 2013

Started my search on the internet! From my first email then follow up call from Conrad, to my 4th or 5th test drive, these guys are 1st class! I cannot say enough good things, and this page is not long enough if I could write it all out! So I will sum it up like this.I was treated with the greatest respect! Shown every courtesy, even my 6 year old grand-son was treated excellent. Conrad's first call to me! got me to make the drive! What a really super nice man, sorry I didn't get to meet him in person! Brian then followed up with another call to offer more assistance! Excellent! So made the one and half hour drive to there place, and I got a say, it was so worth it! Nicholas, was so awesome! and very patient! I have to say I am not any easy person to please! Then working with Vinson to finalize, the paperwork. Super nice guy too! Thanks so much for making this new car purchase a very good experience! I love my CAR!

Patma12

23 de nov. de 2013

My first experience with Subaru was great due to the awesome customer service I've received from Nicholas. It was my first time buying a car and he took his time explaining the features and answering every question available. Also, he ensured my time was valuable with the whole process and providing my car cleaned. Nicholas gave a walk through in the store to show location where my car can get serviced and introduced the workers to me. What I love most about the service received, he followed up to see how I'm enjoying my new ride. Nicholas is an asset to the company and I most definitely recommend anyone to your dealership.

Tidal

22 de nov. de 2013

Nick and company have been an awesome group to work with. I haven't bought a new car in a very long time. Nick was patient and answered all my question and understood my concerns. They have bent over backwards to accommodate my needs to include an extended test drive and getting my windows tinted. Great guys and highly recommended. I can't say enough good things about them.

DLMOOREMD

21 de nov. de 2013

Mr. Sutton was first introduced to me by my daughter who was extremely happy with her car buying experience. In all my family members have purchased 4 Subarus from Landers and when we buy another car it will be a Landers Subaru. Mr. Sutton went the extra 3 miles in making the buying experience a very pleasant one! Having purchased over 55 cars in the past, I have a broad range of experiences with which to compare. We live over 7 hrs. from Huntsville but do not mind the drive, because Mr. Sutton gives us the best deals and the best buying experience. I highly recommend Landers Subaru and Mr. Sutton to anyone looking to buy a great vehicle, Subaru, at a great dealer, Landers!

huey0802

21 de nov. de 2013

I have had my subaru serviced at this deal ship sence I bought it new. Mike has always been cheerful friendly and professional.he goes the extra mile too make sure the customer is informed and treated great.

slaugjf

20 de nov. de 2013

I found this vehicle on Autotrader.com. Went down to Landers McLarty Subaru to test drive the Jeep Liberty as advertised. One of their sales representatives, Al Hampton approached me in the lobby to see if I needed some assistance. He located the keys and escorted me to the vehicle that I found on Autotrader. He was very courteous and professional. At this point I had visited several other dealerships in my search for a vehicle for my daughter prior to going to Landers McLarty Subaru. My experience at this dealersthip was by far the most pleasant. The vehicle that I was interested in was very nice and clean. It was exactly what I was looking for. Mr. Hampton worked very hard to get close to a price that I felt was reasonable and fair. For anyone who reads my post I recommend that you give Al Hampton and the staff at Landers McLarty Subaru an opportunity to have your business. I will definitely use them again in any future car purchases.

Jamiefgary

19 de nov. de 2013

My buying experience with the Landers McLarty team was excellent from start to finish! Everyone involved was extremely helpful and eager to work with me. Their communication and personable service is the best I've encountered and better than expected! Nicholas Greene answered all of my questions efficiently. He was always polite, courteous, and he made the buying process very comfortable and anxiety-free. I will highly recommend this dealership to anyone I know who is in the market to buy a car.

clcoy

18 de nov. de 2013

Brandon Allen is very friendly, knowledgeable, and professional; the buying process was easy, and all the staff are courteous and respectful; Chris in finance was awesome, and he worked very hard to get me the best financing possible. I love the fact that I get two years of maintenance for free! I absolutely love my new Impreza, and I will be recommending Landers McLarty to others! Thank you!!

eemmsw

17 de nov. de 2013

Have bought two brand new vehicles from this dealer. The first vehicle unfortunately had some transmission issues that resulted in me trading it in. Michael Mayer in servicing was great walking me through the mechanical issues and making sure I understood everything. The sales team was awesome working with Subaru Corporate office to help me obtain trade-out assistance and helping me transition from a Forester to a Legacy. I live in Nashville but will travel to Huntsville for my servicing needs. Highly recommend this team.

sjbh

16 de nov. de 2013

There were no high-pressure sales...just good honest information and a price that made us willing to return and purchase after looking at the competition.

jdub5793

16 de nov. de 2013

I walked in prepared only to look at a vehicle. I walked out a very satisfied owner of a 2006 Trailblazer. Brandon Evans was professional, knowledgeable, friendly and simply wonderful. This was easily the best experience I have had buying a vehicle. My wife and I will be going to him any time we have a need for a vehicle as long as he continues his service there. Recommended!

pleathers

15 de nov. de 2013

Deonte Sutton is amazing! We are now driving our second Subaru Outback purchased from Deonte Sutton and the Landers McLarty Subaru team. We drive from Birmingham to Huntsville to deal with Deonte. We usually talk to him on the phone first and let him know what we're looking for and what we would like to pay. He is always prepared for us to arrive and has everything ready. The friendliness, customer service and overall experience is definitely worth the drive. Its a great feeling to deal with a salesman and dealership that do what they say they will do. We can't say enough about Deonte Sutton and the Landers McLarty Subaru team.

wjporteo

15 de nov. de 2013

The employees I dealt with were exceptional at customer relationships and being patient with me making a decision on price and the trade-in value of my car. I received all the information I needed via the internet for a base starting point on price and selecting the car and options I was interested in. Very low pressure. Deonte Sutton and his staff did an excellent working with me on line, via telephone, and in person.William Porteous

mestguy182

15 de nov. de 2013

I leased a 2014 Subaru Outback from Landers McLarty Subaru and had a great experience. Dean and Deonte were my main contacts and they both went out of their way to get me at the price I wanted to be at and ensure I was completely satisfied. I'm an annoying customer and I know it, Deonte and I had about 70 emails back and forth with all of the questions I asked him. We worked out everything online so all I had to do was show up and sign for the vehicle. Actual time at the dealership was about an hour and a half and that included a detailed walk around and explanation of everything from Dean. Everything from their facility to the people that help you are there to ensure a great experience. I highly recommend Landers McLarty Subaru, they will work hard to make you happy without being pushy.

lmluckie1

14 de nov. de 2013

After two decades of avoiding car dealerships like the plague, I made an off hand comment to a friend about needing a truck....He encouraged to me contact a young man at Landers McLarty Subaru that he had recently purchased an auto from. My friend said this young man, Brandon Evans, would change my mind about car sales through dealerships. I contacted Mr.Evans and told him what I was searching for, it took him a couple of weeks, but he called me back with exactly what I wanted, he went out of his way to make certain the experience was a pleasant one and took very little time out my already busy life. When I decided more than a year later to add a Mini Cooper to my life I watched the Landers site until one that I felt fit the bill came along and again contacted Mr. Evans. I called him around 10 a.m. on a Sunday morning. I drove to the dealership from Decatur after we spoke, I was back home with new car in tow shortly past lunch time. Mr. Evans is both professional and personable and eager to work with any demand you have. He bent over backwards both purchases to make certain my personal demands on my time were taken into account. He is very direct and straightforward pointing out to me both pros and cons of both vehicle purchases I made. I never felt a high pressure sale being pushed down my throat. Just an honest young man eager to please his customer, both short term and for the long haul. During my last purchase he had several customers other than myself, he made certain that I was comfortable and checked on several times by his peers as I waited. Several of the several salesmen joined him as he handed over the car to me to help point out order of operations for lowering the convertible top, opening the trunk, removing the bike rack, each of them, all very knowledgable and very friendly and welcoming. Very refreshing indeed. Landers McLarty Subaru, I will be back!

marybj

14 de nov. de 2013

This will be wonderful news for many: New car buying can be fun. . .even for women! We had already decided that we were going to get a 2014 Forester, and we knew the options and even the colors we would consider. We also knew the dealer cost. We just had to find the right dealership. I contacted dealers in Georgia, Tennessee, and Alabama. Brian Klie delivered! We made the deal in a series of e-mails in which he thoroughly and directly responded to all my questions and concerns. We really liked our local dealership and salesperson, but in the end we had to go with Landers McCarty and Brian for price, timeliness, and responsiveness.Although Brian offered to deliver the car, we decided to go to Huntsville to finalize the deal. Good thing too! We decided while there that we really needed a second, economical car, and Brian made a great offer on an Impreza on the spot. I drove home in a great little car! My partner had to wait a few weeks for her custom-built Forester. She says, by the way, that it's the first time she's ever had a car that was a "destination in itself."As sales manager, Brian supported his staff by assigning the finalizing of the sales to Nicholas, an affable young man who, while still learning the ropes, was pleasant to work with. The only criticism I could give of the dealership is that the preparation of the first vehicle was incomplete and imprecise. I reported this to Brian, who immediately took it up with the appropriate department. They got the second one right, and I'll bet subsequent vehicles have been prepped more carefully also.I have already referred friends to Brian and will continue to do so with confidence that they will be treated with respect, transparency, and fairness. What more could you want in a dealership and sales manager? Oh, yes--I'll add the assurance that it IS to have fun buying a car! It's possible when you don't feel that you have to be on the defensive when you walk into the showroom. R-E-S-P-E-C-T is the word!

kovnat3

14 de nov. de 2013

Brian was very good about answering all my questions and explaining everything to me. He even delivered the vehicle to me out of state, at no extra charge. When I got the vehicle he and Jodie explained all of the features of the vehicle to me and made sure that I had no more questions. I was given a number that I could call them if I had any questions or problems in the future. I am very happy and will definitely come to them again in the future! I will also be recommending them to everyone I know who is looking for a new vehicle! I am very thankful for all their help!!!

gotti02

13 de nov. de 2013

I told Brandon that I was looking for a truck to haul my car and he got on the hunt immediately. Within a few days he had found several trucks that met my requirements. He emailed me pictures and spec sheets on each. A week later I was pulling off the lot in my 2008 Dodge Ram 3500. Brandon was very helpful from the beginning to the end and he has even followed up to make sure everything is ok. If I hear of anyone looking for a vehicle, I automatically tell them to give Brandon a call. This was by far the best buying experience that I have had with a vehicle.

skylarks

1 de sep. de 2013

I called about a 2011 Subaru Forester from the Internet description, as I had recently looked elsewhere at a 2010 model and had difficulty opening the lift gate. I was told over the phone that the latch was easier on the 2011 and vaguely, "hydraulic." I was double-teamed as I arrived on the lot by the manager and salesman; I could not open the lift gate, and should have left then, but liked the car and thought I could get by with just using the back seat, or folding it down. I asked the salesman on the test drive if the car had been traded in and he said yes. I asked if there would be a delivery fee and he said no. When we negotiated via phone he kept saying the car had only 10,000 miles, and I knew it had 11,900. When I bought the car, I was sent on my merry way with only one key, no remote for keyless entry, and no owner's manual. The salesman snagged a manual from another car for me, but I had to pay for a second key, and met with sarcastic resistance when I insisted the dealership pay for at least half of a remote. The only courteous, considerate, and professional person I dealt with was the young fellow in the service department who handled ordering the key and remote. I asked for a copy of the Car Fax two or three times and it was finally mailed to me. The car had come from Florida, and I was charged a delivery fee. It occurred to me that no one at the dealership knew jack about the car and it was only a "unit," a "product" to be moved off the lot asap. Customer satisfaction had been replaced with customer flim-flam. I am in the market for a 2014 Forester because of the power lift gate and will drive 300 miles away from Landers McClarty to find one.

bluecats

2 de feb. de 2013

I e-mailed the sales manager explaining in detail my disappointment and frustration with the car I had purchased, and after five days, I still haven't received a response from him. If you buy from this dealership, make sure you go over the sales numbers with a fine-toothed comb. They will throw in things like a $600 delivery fee, which means they didn't do anything to deserve that extra $600. They will increase the agreed-upon price by $50, hoping you won't notice. Their salespeople will SWEAR there is absolutely nothing wrong with the car you're purchasing, when in fact it probably has a multitude of problems, like mine did.Landers-McLarty has lost a customer for life. I hope you'll follow suit.