Shelby Fezy

19 de sep. de 2021

I’m pretty sure I checked with every dealership in Utah before I ended up at Provo. I got a referral to work with Jonny and I was glad I did! He was personable, knowledgeable, worked his butt off to get me a good deal, but not pushy! I was very impressed with him and the sales team overall (can’t remember the sales manager’s name but he was so great also). They encouraged me to think about my purchase and make sure it was something I really wanted (that’s not something you hear at a car dealership often!!). The SUV they had on the lot wasn’t exactly what I wanted so they tried their hardest to find me one already made but I ended up ordering. The whole process was easy and clean. I’m a very satisfied as a customer and will refer anyone I can to Provo Larry H Miller!

Tj Tropsa

28 de ago. de 2021

For once it didn’t feel like a bunch of shady sales men. Zack the new sales member was an honest genuine amazing kid. We had an outstanding time just hanging out with him. Moving up the ladder the sales manager was a straight forward guy. Very nice honest and open. Straight forward and to the point. At this point this is a rare occasion! The last and final member to work with is the finance guy… everyone knows the finance guy is out to get you. All I can say is the gentlemen we worked with was unbelievably honest and fast. There was zero attempts at pushing things on us that we didn’t need and we got the sale wrapped up ASAP. We then we’re able to build a friendly relationship and learn more about one another. My experience with these 3 was one in a million. I always have a hard time going to dealerships because it’s a scam and a headache. I can honestly say being from Colorado if I ever wanted another car id call to see if these gentlemen still worked there. We decided that our service was so amazing we wanted to get some extra parts and accessories for our truck. The gentleman behind the counter again was OUTSTANDING. Got us with everything we were looking for. We then had to schedule with the installation team. Very very very friendly people and got us taken care of in short notice! Wow what can I say 10/10 service across the board. Yes trucks and cars are more expensive right now but that’s everywhere in the world. If you want to work with some top notch employees go see Zack, Jory, and I can’t remember the gentleman’s name at finance but he’s been there for over 15 years and wow was he amazing. THANK YOU EVERYONE FOR ALL THE HELP! Sincerely, Adventures of a Lifetime!

Brian Vogelsberg

6 de sep. de 2021

I rarely buy at dealerships but the experience, and patience of everyone I worked with was awesome. I met a “real” honest sales rep named Michael and he took extreme good care of me. Thank you all and my wife loves the vehicle!

Blaine Bird

19 de feb. de 2021

Reece was extremely helpful. He kept me informed of the repairs I needed and the timeline to repair my truck. He was able to get the repairs done faster than expected. Awesome customer service and experience.

Gary N.

24 de ago. de 2021

I wanted to see if my car was ready for pickup after leaving it for some warranty work. The phone tree for reaching the service department is incredibly annoying. As soon as you get first in line an automated voice will ask you if you'd like them to return your call or give you a voice message. I left 3 voice messages with no return call. Another option is to text your question. I did that with no response. Management needs to hire a little more help. And fix the phone tree! Have an option where the customer can continue to hold. Don't make the only options be - leave a message or get hung up on.