Mike Jeepman Brown

29 de nov. de 2015

My Jeep was repaired after I had a mechanical problem. Knowing the technician who worked on my jeep, I knew when he finished it would be ready to drive from east coast to west coast. I feel like family whenever at the dealership whether I need something fixed or just hanging out.

Disgusted with Lawton CJDR dealership

18 de nov. de 2015

went in to Lawton Chrysler Jeep Dodge to look at buying a new jeep Wrangler Unlimited. After being shown the used jeeps that were on the lot was told they would try to locate what we wanted. Only vehicle they could find that was available to trade for was one of the three colors we said we didn't want. I asked the sales man what the price would be and he pointed to the MSRP. When i didn't agree to that was told by the sales manager that several 2016 jeeps sere on order and he would check to see when they would be in and call me. It has been over a week and no call has been recieved but that is ok because we found a jeep at Byford in Duncan for a much better deal (not the Msrp that Lawton wanted) in one of the colors we were looking for. Don't waste your time with Lawton unless you want poor service and a RipOFF. I even got a better quote from Chase at Vernon Auto Group in three minitues over the phone but ended up going with Byford because of the Free oil changes. Don't waste your time at Lawton call Vernon (ask for Chase), Byford or Altus.

LJ

6 de nov. de 2015

Not sure about the repairs just yet but the steering column was making clicking noises after the recall was performed.

Dave

5 de nov. de 2015

Everyone was so nice to us. Thank you Nick for helping us buy our new 2015 Dodge Ram Truck. He helped us trade in 2 trucks for the new one

Poobear

1 de nov. de 2015

I cant even give them a single star but without it cant post this. I purchased a NEW 2014 Dodge Ram 1500 that this dealership modified, At time of sale the insured me EVERYTHING was all MOPAR parts and had a full warranty. Afterwards I found out they had installed a lowering kit that was NOT MOPAR and that they had no idea as to what they were doing as they had NO technician trained on this type of installation. I have had to do all the foot work and they wont even help much less even trying to contact me to try and resolve this issue. Ive had to contact the manufacturer as well as a authorized dealer and installer for this product. In the end the end even the installer is saying this is not a minor issue and needs to be fixed. Which this dealership has no intentions of repairing and even charged me for one repair that was directly caused by their incorrect installation. In the end I would and will never recommend this dealer to anyone at all. If you drive by this dealership and think you want to stop in and look. It would be in your benefit to keep on driving. I would much rather drive 100+ miles to a reputable dealership before I will ever darken their door. If only once this dealership would have even tried to contact me instead of leaving it up to me the customer to do what they should have done I might have a different opinion but they wont even try.

Dan H.

28 de oct. de 2015

As always Richard Tow (Service Manager) makes things happen. My scheduled appointment time was right on the money! They fixed 2 recalls on the same vehicle in about an hour. They amount of time they said it would take.

Mike Vaden

14 de oct. de 2015

Not to shabby. Fixed recall part and truck running GREAT!!

miller, frederick

8 de oct. de 2015

Recalls done on Friday...going on I-44, no cruise capability! Required another trip on Saturday for the fix! Now working fine.

Not happy at all

20 de sep. de 2015

This is a review of my overall experiance. I bought a used vehicle in May 15. I seen the vehicle online so I went to check it out. I didn't buy that day, instead I waited till the following week. After actually purchasing the vehicle I looked again at their online ad of the vehicle. The price of the truck had gone down $1000 and they didn't even tell me. I asked the manager (Dane) if he would honor the ad price and he said no, he was already losing money and that he doesn't make the online ads.. The ad also said there was a year of XM radio that would come with the purchase but when I activated it I was only given 3 months. This dealership obviously doesn't like to return phone calls because I had to call them over and over to get any questions answered. The manager is quick to talk to you during the buying process but I have only been able to get him on the phone once since I bought the truck. They seem to ignore you and hope you stop calling. I have been trying to get a part replaced since I bought it also. It turns our the part is on backorder (not their fault) but they didn't even call me when it did finally come in. I went in to ask about it and it had been there for two weeks. Most dealership have the courtesy of giving you a loaner vehicle when you put your vehicle in for service. I have has my vehicle there 3 or 4 times already and only got a loaner vehicle the first time. All other times I've taken my vehicle there for service they tell me all loaners are loaned out.. Or the last time they told me that the vehicle that was set aside for me just happed to come back with a flat tire and they didn't have time to change it.. really???? I even called hours before my appointment to verify i would have a loaner!! Overall, I am not impressed, at all....

Bill

11 de sep. de 2015

Took my car in during lunch for a recall and before I was finished with lunch they called and said my car was ready.

DJ Foster

2 de sep. de 2015

Had my 2014 300 SRT brought there for a flat tire, not only did they fix it immediately, they didn't even charge me, not one single penny. That was a VERY nice surprise. Only reason i gave a 3 star rating for the facility is because it is very small in relation to volume of vehicles on the lot.

Erika Moore

30 de ago. de 2015

It was the best Service every good every one is so nice lot better then in Duncan

Mr. 3500

27 de ago. de 2015

Outstanding customer service from the service department and manager. My preferred location for vehicle maintenance.

Marie Raley

7 de ago. de 2015

I appreciate the way this dealership gets my car serviced as soon as I arrive and the waiting time is minimal. Comfortable waiting area.... Staff is friendly .... A much better experience than usual with a car dealership.

Rick Ellis

27 de jul. de 2015

Every time I have gone in, everyone is pleasant & helpful.

Disappointed

15 de jul. de 2015

Kept being placed on hold each time I called which was several. No one from the service department would pick up the phone and the administrative assistant just kept apologizing. Took my business to Goodyear instead.

Joel

15 de jul. de 2015

Prompt service. Was in and out with my oil change in 30 min on my ram truck

Camaro

28 de jun. de 2015

My first time there - a very positive experience. I was looking at convertibles and started with a Miata. The salesman and manager were very courteous and professional. They let me take my time and didn't pressure me. I then test drove a camaro and I wound up buying that, and the price was very reasonable (no trade). The process was not a hassle - the finance manager was very professional and made the paperwork easy to complete. Everything promised was put in writing and it was provided or completed. I needed one thing fixed and I made an appointment for Saturday. I showed up and they told me there was one person in front of me. It didn't take long at all, and it was repaired correctly. Ive moved many times and have dealt with dealerships all across the US, this one really left me with a good impression.

Alyssa0123

28 de abr. de 2015

We loved having Trevor there to help us and had a great buying experience! Everyone was very friendly to my family and I. We would recommend them to anyone'

BLAKE

27 de abr. de 2015

Couldn't be more pleased with our experience with the purchase of our 2015 Town & Country! Thanks to Mac and all those that had a hand in meeting our family's need. Such a great staff and 5 stars alone for supporting Fort Sill and those that serve our country! Would highly recommend to all looking for a dealership that is there for the customer, when it comes to meeting the customers needs!

Chak

21 de abr. de 2015

This is going to be a long one. I have been dealing with Lawton Chrysler Jeep Dodge for several months now and while I have interacted with several nice people, I have been told several conflicting stories, outright lies, and many phone calls have gone unanswered or unreturned. When I began my truck search in Dec 2014, I kept coming back to a 2011 Silverado listed at Lawton Chrysler Jeep Dodge but didn't go look at it as it was about 3 hours away, I ended up speaking to several people at the dealership multiple times trying to decide if the drive was worth it.The first salesman I spoke to was named Mike (I think). He assumed I wouldn't know better and fed me all types of lines about the truck. I decided I was not interested and told him I would keep looking. I was then contacted by a female, Rebecca, and she seemed very nice and knowledgeable about the vehicle. After speaking with Rebecca a few times, I decided to go ahead and make the drive to look at the truck around the first of January. I went to check their website one more time to look at the truck and it was gone. I confirmed with the dealership that it was sold and continued my search elsewhere. About 2 weeks later, it reappeared on their website. I contacted Rebecca over text and she stated they had been remodeling their website as they were under new ownership and the truck appearing as sold was just a glitch. I tried calling her to speak with her about it and was unable to reach her. The dealership ended up putting me in contact with their Used Car Manager. I don't remember his name but he seemed pretty knowledgeable. He told me the truck actually disappeared off the website because it was sold but there was some type of financing issue and the dealership ended up getting it back. He reassured me that nothing was wrong with the vehicle and nothing had been damaged while it was "purchased".He also took some information about the 05 Nissan Titan I was looking to trade in and told me they would give me $4000-6000 for it, with $4000 being for a vehicle that was damaged and in poor shape. I spoke to him on Friday, January 30th, and made an appointment to come down the next day to meet with him to see the vehicle. We ended up arriving to the dealership about an hour before my appointment the next day and were told the Used Car Manager was unavailable and were put with Brittany instead. Brittany was very friendly and got the vehicle pulled up right away. Upon looking at it, we noticed there was a giant crack covering over half of the windshield and the spare tire was on the vehicle. When we inquired about these issues, we were told that the vehicle came in with the crack, even though no one had mentioned it on any of my previous contacts, and that there was a small issue with the tire that should have been on it that the service department was currently repairing. I decided to go ahead and test drive the vehicle with the impression the tire would be remounted as soon as we got back and the spare would be put away. When we got back to the dealership, we were told the wheel actually was damaged and that the service department hadn't gotten around to fixing it before they closed and locked it up. When I told Brittany that I wanted to see the damage and have it fixed before we left, she brought in an older male to speak with me. He stated they could not get the wheel and tire out now but that they would get it fixed and have it in the mail to me Monday evening. The price was good enough on the vehicle that I decided to purchase it with the condition the wheel would get fixed and mailed to me, we even signed paperwork stating as much. I was told I would be called as soon as the tire was shipped and provided with a tracking number. Monday evening rolled around and I never heard from Brittany so I contacted her Tuesday and was told it had been shipped but she was unable to provide a tracking number. Wednesday afternoon I was contacted by someone at the dealership and told he was getting ready to ship my tire but he needed to confirm my address, which was incorrect. Luckily, he got it corrected and sent me the tracking number. Upon receiving the wheel on Friday, it looked great and we couldn't find anything wrong with it. I took it to have it checked out and mounted the following week. The tire shop said it appeared to be in good condition and put with on my truck. I made the 12 mile drive back to my house then looked it over myself. I discovered a 4in long gash near the center of the wheel and a 1/2in one on the edge with a sticky/gummy residue inside them. Luckily, it was just cosmetic but since I was told it would be repaired, I wanted it repaired correctly. I contacted Brittany and was told she was off work and to contact the manager, Garry. I tried calling him several time over the course of the next 3 or 4 days and was never able to reach him. I tried contacting Brittany again to tell her that and never got in touch with her either. Since it was cosmetic, I gave up on contacting anyone until received an email from the dealership in the middle of March. The email requested that I go to several review sites and post reviews about my experience. My friends and family had been urging me to post my negative experiences with the dealership since I started having issues and I had been refraining. But I decided to reply to the email, stating that the wheel was repaired incorrectly and no one had returned my calls. A couple days later, on March 27th, Sonny called me. He said he was the new owner's son and they wanted to get things corrected. After talking to him about the situation, he told me a local machine shop had actually welded the wheel to repair it so I would need to contact them about getting to it fixed again. He told me that if the dealership had repaired it, he would just send me a new wheel but since it was sent out, he couldn't take care of it. He also said that if for whatever reason, the machine shop couldn't take care of it, to call him back. Because of scheduling conflicts, it took me 2 weeks to get in touch with the machine shop. Finally, on April 8th, I spoke to someone at the shop and he said he didn't think they would have repaired it but I needed to talk to Pat. Pat called me back the next day and we talked about it and he also stated he didn't think he worked on it but he would need to see it to tell. Because of the distance, I ended up texting him a picture and he confirmed that they couldn't have fixed it as they would not have been able to weld anything on my 20in chrome wheels, nor would they have used any putty or glue or anything to just fill the gashes. So I tried contacting Sonny again. After talking to the very nice receptionist several times and her taking several messages, I still haven't heard from him and it's been over a week now. While some of the people I have dealt with have been nice, I would not recommend using this dealership or believing anything they tell you. I will say that the finance guy I worked with was very nice, I secured financing elsewhere and he was very straightforward and did not try to push anything on me.

aggravated ram

31 de mar. de 2015

Bought new vehicle in September, was missing 1 fob, they said they don't keep any on hand, but would order one and call me when it came in. Made an appointment to get the first oil change and have the key programmed, I waited 4 hours, still no key. The second appointment I had to argue with them that they owed me a programmed fob. They supposedly ordered it again, it is now March still haven't heard a word. Customer Service at this dealer is the worse I've ever seen.

kkwendel

1 de mar. de 2015

We did our research and choose the best option on the market when we were looking for a pre-owned 2013 Ram 1500 Laramie LongHorn Edition CrewCab. What a beautiful truck, with all the bells and whistles. We told our Salesmen Sonny what we were willing to spend and what we wanted out our trade and within minutes he came back within $500. of what we had talked about. We were happy with the numbers, did the paperwork and we we off in our new truck. Thanks Sonny for taking such great care of us. If you are looking for an great truck buying experience, give Lawton DodgeRam Dealer a chance to earn your business, I can tell you, that you will not be disappointed!

2014 Ram

2 de feb. de 2015

I did my research and chose the best truck option on the market, the 2014 Ram Big Horn Crew Cab. I received huge rebates, told the salesman what I could pay and what I needed for my trade in. He returned within 20 minutes with the deal I requested! No hagle, no runaround, straight forward deal. I signed the paperwork and was out the door with my new truck a happy man. If you are looking for an honest truck buying experience, look no further than Lawton Ram dealer.

1Rhema

31 de ene. de 2015

The experience was horrible to say the least. I test drove a Ram 1500 and was told that I could get it at a specific price w/ the payments that I desired. When it was time to make the deal the truck was brought to me as wells the papers. I was offered a trade-in value for my 2011 Ram that was far less than the actual value of the truck. The financing was poor in that I was told that the deal was done and I just need to go to the bank and turn in some paperwork. I got to the bank and was told that I needed to pick up the check from them and turn it in to the dealership. In the process of getting stuff done at the bank it was discovered that the information was filled out by an employee at the dealership which is a violation. Because of that they had to cancel the paperwork and redo them all. THE BIGGEST problem that I had was that the agreed upon pay period for the loan wasn't what I was told at the bank. The papers at the dealership had a longer pay period than what I was told at the bank. The bank also had hire payments than what I agreed with the dealership upon. In the end I ended up driving in a truck that technically wasn't mine for over 2-weeks because of pour financing at the dealership. The vehicle had slight hail damage, but the dealership was so reluctant in marking the price down. I looked at the price for a vehicle w/o hail damage and noticed that the price wasn't too far from what they sold this truck for. To say the least, I will never do business with the Lawton Chrysler Jeep Dodge dealership & their shady way of doing things.

Steve B

28 de ene. de 2015

I recently took my 2011 Jeep Wrangler into Lawton Chrysler / Jeep / Dodge to have some transmission repair work done. It was under warranty so the work was done for no charge. The service department completed the work completely and earlier than promised. During the visit we saw a new Jeep Wrangler Sahara that we were interested in. The sales staff was easy to work with and we got a great price. Very good overall experience.

Ruben

20 de ene. de 2015

First and foremost I would like to tell everyone that my experience at this dealer was outstanding, Mr. Jordan Johnson (sales representative) was a very professional and he listened to my needs when looking at the vehicle I had found on line. I will recommend this dealer to anyone and also recommend to everyone to go see Mr. Jordan Johnson and you will be very pleased with the experience and professionalism of this individual and you will end up going back for years to come to buy vehicles at this dealership.

AW73566

16 de oct. de 2014

I have gone to this dealer two times now. The first time I was shown three cars and finally told tha there was only one car in my price range that fit my needs. I got no choice in color, make, or model; the car I was offered had been modified, the dashboard cut, and had wires protruding from the dash and in the trunk. The under-car lighting (which I asked many times to have removed) eventually fell off, forcing me to pull over and clear up the litter. For a day or two I had one of the tubes dragging and I never knew it. That car began to have clutch issues.I returned to the dealership for an oil change and was told the clutch had burned out. Factory warranty was void and the bill would be over $1,800 dollars for repairs. OR, I could get a new car. I was with my daughter that day and I spent over eight hours waiting, sitting in the waiting room and the offices. We had no lunch (thank God I'm not a diabetic) and it was nearly six oclock when the paperwork finally was complete. Again, I had absolutely NO choice in vehicles. I was offered one car, no color choice, no upholstery choice. The only thing that I was provided with was water.

Chabhix

28 de ago. de 2014

I was referred here by a friend who promised I would get the best deal around. Sunny went above and beyond to make sure I got just that. I told him exactly what I wanted and he made sure I left with exactly that plus more. Not only did we get a new vehicle but we also gained a friend! Every employee was very kind and generous to us and catered to our every need. We had a great experience and I will definitely refer everyone I know. I'll never buy from any other dealership again. Appreciate ya Sunny! :)

Boykin

14 de ago. de 2014

This is an amazing dealership, the customer service is great & they try and help you the best that they can. I appreciate what they have done for my wife and I. They are good at what they do. Thank you Lawton Chrysler Jeep Dodge.

Kelly Sullivan

10 de jul. de 2014

After going to just about every dealership in Lawton they were the only once that would actually deal with me and go above and beyond to make sure I got the car I wanted and keep trying till they were able to get me approved for a loan I would recommend them to anyone that is in need of a car or truck I know that I will always go back to them for every need I have and Mr. Altstatt the owner is a stand up guy and will bend over backwards himself to help in anyway he can. Great dealership with a great staff.

morenaboricua1

26 de may. de 2014

Great services,they help us find two vehicle we wanted. The best dealership ever,we leave in colorado springs and let me tell u nothing like lawton Dodge dealership,i will always will come back and buy my kids future cars.

regenia65

9 de abr. de 2014

They worked with us to get the payment we needed to achive and gave us choices to get there. Very friendly and considerate and explained in laymens terms to answer our questions. Was very helpful.

cbowen1970

4 de abr. de 2014

Very helpful and friendly. Didnt feel pressured or rushed. I would recommend the dealership to anyone and in fact have. I own a restaurant in town and deal in customer service for a living. I know the difference between good and bad. They do a great job here.

bigstik

14 de mar. de 2014

I shopped several dealers looking for my truck. Visited 3 and Rob was the guy for me! He listened to my requirements and made it happen. They answered all questions, installed hitch, detailed and filled up with fuel as promised. They allowed me to look on my own as well as assisted me when I wanted. Not alot of pressure to "hurry up and pick one"!! I will be going back when I am ready for A NEW ONE!! I have dealt with their service department and it is outstanding as well. They are very accommodating with my schedule. Hard to get these days. I would recommend them both!

Softballof4

27 de feb. de 2014

DJ. is a very good saleman, he worked very hard to get us the van that we needed, and the price, The people there are very helpful asked if we needed anything to drink.I hope to see DJ in the next few years to get our next new car or suv. Thanks

mdportley

26 de feb. de 2014

On Feb 10,2014 I totaled out my truck during an ice storm, less then 2 years old. So I was in no hurry to go shopping again, least of all deal with salesman and thier tacktics. Valintine's Day was just around the conner and my Wife decided to suprise me with a truck. I must say I was shocked at what a great deal she got, the friendlyness of the salesman(s) and the finance person WOW!!! Two days later I heard a knocking in the drive shaft. I took a deep breath because it didn't come with a warrenty. I was prepared for the battle, however to my suprise I was asked to bring it in right away. I was told it was going to cost $107.00. Okay Marcus prepare to fight. No fight nessassary. the Service manager called the Used car Manager manager and 45 minutes later I was back on the road with no money out of pocket expense. They really worked as a team and I would highly recommend them to my friends and others.Best Valintine Day gift ever and it just happen to red LOL!!!!

lesterw

17 de feb. de 2014

From start to finish my experience purchasing a vehicle was very good. The employee was very patience and knowledgeable of the vehicle I purchased. Overall experience was very pleasing.

johnrbivans

13 de feb. de 2014

This staff went above and beyond to make us happy with our new vehicle. AWESOME STAFF AND GREAT SERVICE!!! TRULY NUMBER 1:)I will definayely recommend them to EVERYONE!!

milesgridley

11 de feb. de 2014

My family has bought many cars over the past few years. We have always left there with the car and prices we wanted. The staff is always so helpful and get things done the way they should. Will have future business. GREAT PLACE

SMA1226

10 de feb. de 2014

We were repeat customers. This dealership has wonderful sales staff who know exactly what they are selling. DJ was willing to go above and beyond and showed us all the models within our range. Couldn't have asked for a better experience.

ruthiem

3 de feb. de 2014

The people are professional and helpful and we were able to get the vehicle we wanted fast. They worked hard to get us a deal everyone could be happy with.

taylorraeirvin

1 de feb. de 2014

They didnt mind showing us any car even though it was freezing out side. We had budget and stayed in that budget which was amazing. plus were able to buy two cars and both fits mine and my husbands needs. We were there all day but they made sure that we were comfortable, offering us drinks and snacks. Both of the sale team members that helped us were amazing, its a shame they are leaving.

KentDavis

21 de ene. de 2014

100% Ford Buyer prior to this purchase- I fear I made a Grave Mistake. I am now about 90 days into my new 2013 Dodge Ram Long Horn Edition. I waited this long to make a review because I wanted to have time to properly evaluate my experience with Sales and now Service. As of this writing, I am not sold on Dodge and I frequently seem to regret leaving Ford.The Beginning- I knew what I was looking for and did a decent job of expressing my wishes in a new vehicle. My salesman showed me several trucks, but I finally located my current truck sitting in the rear lot collecting dust on my own. There were several features the salesman told me he wasnt familiar with on the truck. I had to find out on my own, for the good or bad of it. Fortunately I only found a couple of items that were less than what I had hoped for with regards to equipment and features.The truck was completely set up for towing with the wiring, but I thought it very odd that Dodge didnt just add the hitch package? I did get it as a condition to buy? I was very busy on my purchase date and we chose to reschedule the detail cleaning and prep. When I finally was able to get in for the detail, it was actually a very poor job. To this day I still have some sort of grease marker or something on my wheels that I cannot get off from the initial shipping and marking used when first delivered to the dealership. There is a paint flaw or something due to the protective coating used for shipping, at least thats what they say caused it, but it still isnt repaired. Lawton Dodge wont make it right!!!A few days after buying I was given my first fuel fill-up. When I filled the truck and the gauge said it was near empty, I was surprised when the tank only took about 23 gallons. I couldnt understand this as the window sticker clearly stated the truck comes with a 32-gallon tank. When I brought up this concern to my salesman, he disappeared for a while supposedly to talk with the Service Manager and then came back and said that indeed there have been several reviews online for specifically the same issue. He said that the company would make it right, but I would have to complain about it quite a bit before they would. Then on a later visit he stated there is fine print somewhere that states that the tank may be different that what the sticker states. I find this skeptical and downright wrong. Bottom line, I still have something that is less than what was advertised in writing on the window sticker and Lawton Dodge wont make it right!!!In the Middle- When I needed Ford Service for my previous trucks, I could pull into the service center and immediately get greeted by a service representative and I felt important and respected. I have been to this dealership for service three times now and had to actually find someone? On may occasions while I was waiting, I observed both sales, service and possibly senior employees smoking in the garage and gathered at the back door of the bay area. All the while others or myself were waiting on work to be done. I have a paint flaw that they cant seem to get fixed, nor do they seem to really care about yet. I pointed out a slight dent in the hood and the paint area and they were like I dont see it like I was seeing things maybe? I had to take the truck in twice to have the hitch put on because they could get one in the box to fit right. Lawton Dodge wont make it right!!!One of the first things I told my sale rep was I dont care about 100K power train warranties. I have never had to use power train warranty on my new vehicle purchases. I told him that what I really wanted was honesty, truth and excellent service when needed. That means the world to me. I think I made a mistake!!!Present Day- I am still deciding where I am at the moment in service excellence? Detail cleaning well below standard. Paint defect still not repaired. Dent in hood not repaired, Flaw on the inside driver door panel, accessory nameplate missing in rear door panel. I honestly think about removing the dealer nametag from the rear of the truck. Why advertise free for them at this point? When I am satisfied with service and my truck is how I hoped it would be, then I will gladly advertise. I get so tired of the gimmick mailers I receive every couple of weeks. You wont win anything at all and they told me this on a visit this weekend. I had to ask them to remove me from the mailing list and I strongly fee they should spend some of this in the service center to improve the customer experience after the buy. Have I made the right decision to buy a Dodge product and leave my trusted past with Ford? I guess that will depend on how the future goes with this truck. Personally I would hope to be able to come back soon and update the review with higher ratings.

rlmiller1352

10 de ene. de 2014

Greg my salesman was very helpful. He returned my calls to all my questions. Set and appointment to look at a used pickup on a Saturday that did not work for me. I then wanted to look at Jeep Patriot with power windows and locks and he got me right in to a 2012. I was pretty happy. He was a great salesman. I just had to go back one time to sign the finalized papers with John Franco, and he was awsome too. Love my Jeep!

stephann0622

6 de ene. de 2014

We went to this place to test drive the dodge Durango 2013 to buy in the future, but what we didn't think was that we were going to be driving it back home the same day. Great customer service, nice people, easy to make a deal with them. Derek hood you are the best. A+

derekbryant

22 de dic. de 2013

My name is Derek Bryant,and I recently bought a 2010 chevy traverse from them.As soon as I pulled onto the lot I was helped. They asked me if I were looking for a new or used vehicle,then asked what my price range was and I told them then we went from there. Will was new but he did a great job ill recommend him to any one looking to buy a new or used vehicle.

Jeep_guy82

12 de dic. de 2013

Excellent experience! I was a little skeptical with the finance numbers at first, but the Sales and Finance Team went out of their way to not only get me a great deal within my budget, but also paid off my trade even though it was appraised lower that what I still owed on the vehicle. Salesman Curt was very friendly, easy-going and really tries to make sure you get what you want on your deal. Rob was very honest and up front about the value of my trade-in and still went out of his way to help me get the most for my vehicle. Aaron did a great job getting the financing I needed while still providing additional warranties and coverages for my new purchase within my budget. I highly recommend this dealership! They go out of their way to help customers, especially Military service members and their families.

Holli1313

7 de dic. de 2013

Very curtious and helpful. As soon as we arrived we felt like family. The sales staff was very kid friendly. They helped with entertaining my young children while we waited. I highly recommend!

harleybill2013

5 de dic. de 2013

I had a 2002 Jeep Grand Cherokee with over 100,000 miles, and after a tour by Eric of the new Jeeps I was sold on the Jeep Wrangler my wife selected and decided to buy it. Thanks

TellyMachado

2 de dic. de 2013

The experience was great. Good xxxx, awesome salesman. Saw the vehicle I wanted online and said thats the one. I reccomend all people looking to come here.

mailbeard

25 de nov. de 2013

Service experience was fantastic. I had been eyeballing the new Charger and Challenger but did not know which would be a perfect fit. Jarod in sales gave me the opportunity to test drive V6 and V8 hemi models both new and used. Gave me a great sense of which would suit me better (V6 Charger). Best part is, he let me take them all on short test drives ALONE. I did not anticipate pulling the trigger right away, but I did. I came back the next day, bought a '14 Charger and got a great deal on the purchase price and fair value for my old pick-up. Met the owner. Its obvious he wants to establish a rapport w his customers , he was supportive and appreciated my service in the Army. The staff was great. Overall, I felt like I got a great car for the best price possible and the fact that they will change the oil for free (military) is a bonus. Would recommend to family and friends.

rahmartin

19 de nov. de 2013

Bruce Anthony was very helpful in purchasing my new truck. His professionalism and dedication to his customers make it easier. His willingness to listen to what the customer wants instead of what the salesman want helped me make the decision to buy in Lawton. Everyone who I worked with was very helpful from trading in my old vehicle to making sure the price was as low as possible.

jcarter1973

12 de nov. de 2013

My experience with the dodge place was very great. The teamwork is great. I bought a car for my daughter and she loves it. I was able to get a great car with excellent payments.

BrianfromGa

9 de nov. de 2013

We went there looking for a good deal, and found one. The staff was friendly and courteous, no pressure when looking at the vehicles. We got a decent price on my trade in and a fair price on the new vehicle. We got ready to leave and someone backed into us. The manager switched out the vehicle right then and there. We still drove home in a brand new car and no problems or hassle. They truly treat you right here, we both served in the military and they thanked us upon meeting us! Great job guys and girls!!!!

RandyKling

9 de nov. de 2013

Staff was very helpful. This is the second vehicle we have bought from this dealer in the last year. Got a dodge Ram pickup under book value. Blue tooth phove capability was not in the vehicle, and rhe salesman threw in in half price. Also use the repair shop which has been very good.

emma balzar

4 de nov. de 2013

I purchased a Dodge Avenger from this dealership. Every time I go in for service or to the dealership the customer service is excellent. Veey nice people, also very welcoming!

pat.coston

2 de nov. de 2013

I originally can in to get my Chrysler crossfire fixed.And I decided to look at the show room floor while I waited. I was able to a 2013 dart for zero down with the trade in of my old car. Eric was very easy to work with and overall it was a good experience. Real talk

KimMcCracken8

28 de oct. de 2013

This is the 2nd vehicle we have bought from Lawton Chrysler Jeep Dodge and would highly recommend them!! They catered to our need very well!

godzilla92

7 de oct. de 2013

My experience with Lawton Chrysler was great. The staff was friendly, knowledgeable, and accommodating. Their dedication to customer satisfaction is why I gave my rating.

SuzanneWauqua

2 de oct. de 2013

Christopher did a wonderful job, he made me feel very comfortable answered all my ? just an all around good guy, plus my daughter Merranda told me you guys were great, thanks Christopher again for running back and forth to get keys so I could see every car I wanted, keep up the good works and my husband said he will be back to see you about getting a new truck.

isaiah1996

9 de sep. de 2013

was on the lookout for a new car, my son recommended a Jeep, we I went, looked and fell in love with the Jeep Patriot, super friendly people at the dealership, got a good deal on my trade and I'm 100% satisfied with my decision, awesome customer service, job well done Eric, thank you.......

meecera

28 de ago. de 2013

I initially went to this dealership to look at the RAM truck. I was thinking about trading my Ford F250 Heavy Duty truck in but wasn't sure if I'd get a good deal at this dealership. After 5 minutes of talking, pressure and stress free to Sunny Sumner, I knew that I was ready to buy a new RAM 1500 truck from LAWTON CHRYSLER DODGE DEALERSHIP. I have had many new trucks in my life from GMC to FORDS to the TOYOTA TACOMA and the TRUNDRA but I can actually say that I enjoyed not only my new RAM 1500 but the personal sales relationship to customer was fantastic! This was one of the easiest and smoothest transactions I have ever seen. I was happy with the price which was much cheaper per month and that included the GAP insurance which I wanted and needed due to a bad previous experience. Sunny, Mike and the rest of the team has made me feel like family. Even after the sale, I went back in just to visit, Sunny was away from his desk and Mike offered me coffee and took the time to talk with me........This truck Dealership is awesome! Great job guy's and oh ya.....I will be back for more vehicles. V/r,Randy A. MeeceLawton, Oklahoma

kcrn_1992

24 de ago. de 2013

The staff was friendly and willing to work with me on the financial aspects of purchasing a vehicle. If you are looking for a used car Lawton Chrysler Jeep Dodge is the place to go.

srdavis

23 de ago. de 2013

OUTSTANDING CUSTOMER SERVICE, jerry was a great salesman, I purchased a Ram brand new and it was worth it. I was referred by a friend and glad I came.

Beastly

23 de ago. de 2013

I can't begin to describe how amazing this place. You really need to take your car buying experience to Lawton. Everyone here are professionals and don't care how long or what it takes, they will work FOR you. They will take such great care of you and ensure your experience is a great one. Thanks guys for what you do.

jeep2525

23 de ago. de 2013

The people were very friendly and helpful. They gave us a good deal and we were done in a timely manner. I am very happy with my Jeep!

muzbuz94

23 de ago. de 2013

Very nice went in a bought a car the same day. I loved the service. Everyone was so nice. I recommend them to anyone. Thank you.

bjfromok

23 de ago. de 2013

My sales guy Bruce Anthony was awesome! He was very knowledgeable about the Dodge Ram and how it was built, safety features, options, etc. He put up with me all day letting me take different models out for test drives and comparing features on each one. He was so positive and energetic about everything. It felt like I was working with a good friend to buy my truck versus a salesman. He worked to make sure I got the best deal. He is great to work with.

moon0876

9 de ago. de 2013

Great sales experience! After a morning of being swarmed by high pressure sales men/women it was refreshing to arrive at Lawton Jeep Dodge and be given the space to roam the lot and look at vehicles without someone hovering over us. Once my wife and I found a vehicle we were interested in, a salesman was quick to help. No high pressure pitch but a helpful walk around of the vehicle pointing out key features and answering questions, then recommend a good test drive route allowing us to test the vehicle on city streets and the freeway. Talking numbers was easy a straight forward, no games! We quickly came to an agreement and was driving home in our new vehicle an hour later.If youre looking for dealership to give you a great sales experience, I highly recommend Lawton Jeep Dodge.

bjhmama

3 de ago. de 2013

Bill Altstatt ROCKS! My husband knew pretty much just what he wanted in our new truck - some bells and whistles but mainly a truck that was ready to go the distance. Jerry Mullens was our salesman. He listened to what we had in mind, made us aware of which models had our needs and then showed us what they had (a large selection of RAMS with a huge variety of packages). We test drove a couple and made a selection. The showroom was very family friendly (we had our younger child with us - they had popcorn, tv, and a sitting area she loved and it was is our view at all times). We were treated with respect by all involved. We even got to talk to Bill Altstatt himself, great guy and community minded. We left there a satisfied customer. We skip the shopping around next time and go straight to this dealership - you really can't beat a Bill Altstatt deal!

blessed78

26 de jul. de 2013

This was my first time getting service done by Lawton Chrysler and I can honestly say they did an excellent job while they scheduled my appointment till the day I got the service done...They also offered me a bottle of water and i would recommend them to anyone that may new service with anything...i was also approached by a sales person to see if I needed an help as i started walking towards the building in which some places you have to look for help....They are excellent people...keep up the good work..!!!

Erin_f10

25 de jul. de 2013

I came in for the sale they had last week and wanted to see if i was approved for a car. They were nice enough to help me. I will be back to buy my avenger

eric0723

15 de jul. de 2013

Our visit to Lawton Truck center was nothing but exeptional. John Sumner and Sonny Sumner are outstanding and i would encourage people to go and give the Lawton Truck center a chance at earning thier buisness. Look forward to buying our next truck from them. Thank you

stylistphd

9 de jul. de 2013

I went in on July first with my mother and father and was amazed at how nicely they were treated and respected at Lawton Chrysler Jeep Dodge. Eric Burris helped them out and gave them an amazing deal on a vehicle... 3 days later I came back in and purchased a car with Eric. My credit is not the best to say the least and the people here went above and beyond to get me an awesome car.. (no more duct tape and zip ties holding my car together!) I thank them so much for giving me the chance to straighten out my credit! The staff and selection there are by far the best I've seen in a long time!

michaelvogel84

6 de jul. de 2013

This is our second time buying a vehicle from Jerry, and he has been nothing but the best! We definitely feel like Jerry deserves the '5-Great' rating. He had our new vehicle detailed and ready to go while we went to another appointment so we didn't have to sit around waiting, with our toddler. As with all car dealerships, there are going to be some good ones and some condescending ones, and when we had a 'run-in' with a condescending manager, Jerry made sure he got it all straightened out and definitely rectified the situation.

Stacia09

1 de jul. de 2013

I had the best experience buying my new Dodge Avenger at Lawton Chrysler Jeep Dodge! The customer service was amazing and just everything about it was great! They were very organized and I will definitely recommend my friend and family to come buy their car from here!

dorian12683

22 de jun. de 2013

Excellent help and patience. I had a great experience. The whole process was pretty swift. Wonderful product for the price. Thank you so much guys!!!

lisacryer

11 de jun. de 2013

They Worked with us And got us an affordable car. Even with messed up credit. They were very nice and friendly. Thanks for the car

Flymanmcclain

6 de jun. de 2013

This place is like my home, the people treat me like family and I enjoy that. I always come back and still will for the royal treatment they give me.

sgtbilly

3 de jun. de 2013

I would like to elaborate on how great the tem is here, the salesman was sharp and proceeded quickly to get me out. The customer service woman was very helpful and set up my bluetooth system for me. Thank you all.

hiphopman13

1 de jun. de 2013

My experience at lcjd was great. The staff was very friendly and helpful, I'm so excited about my new ride "car". Im most definitely going to tell my friends about this place so I can receive some referral $$$$$ :))

attocknie

31 de may. de 2013

I would not go anywhere else... Sales team, customers service team and the service team treated me just like family... Not never the price for me, it's the way I'm treated after I buy... Thank you...

Nunez1979

29 de may. de 2013

The customer service I recieved from both Mike Ward and Candice Lewis were exceptional. Their dedicatiion and commitment to ensure that I recieved the best customer service I could was very impressive.

Raceboy

21 de may. de 2013

Great place and great service with a positive attitudes and the beat deal around and would definitely recommend this dealership.Purchased a 2013 ram 2500 4x4com bighorn megacab and was the beat driving diesel on the market today.

benderash

21 de may. de 2013

The team at Lawton Jeep Chrysler Dodge is friendly and helpful. They provided a great car buying experience. Their sales team is knowledgeable and willing to take the time and put in the effort to help find the right car for any customer. Their service team is also fast and friendly. I feel like part of the family whenever I am there and would recommend their sales team and their service team to anyone in the market for a vehicle or looking for a top notch service provider.

Kasouth

19 de may. de 2013

It was overall good. Few employees had attitude problem towards the others but treated me pretty good. I felt that the were willing to help me out anyway. I will tell others about this place.

Morabidity

17 de may. de 2013

Very low pressure deal, and buying experience, They worked to get the jeep we wanted at a payment that worked for us. I was also very pleased with the gentleman that did our financing

Shlong90

14 de may. de 2013

Excellent service but the car i bought was not detailed like they said it would be. Sales man and woman was knowledgeable and very helpful.

kaylanledford

14 de may. de 2013

I had a very great car buying experience at Lawton Chrysler Jeep and Dodge. I will most certainly reccomend it to others. I will also continue to use them for all my car purchasing and car maintenance needs.

Nana22

3 de may. de 2013

I had to find a salesperson as no one approached me. Then I was interested in one vehicle, but was given another to test drive. I had asked what they would give me for our trade-in and was told "we have a process" and would get it THEN. THEN came at contract signing time. I have never seen any process like this!! Of course, the trade-in value was lower than we expected. And then because we are eligible for a military discount, a military ID (visual) has always been sufficient. No, not for this dealer. They had to have a copy of the DD214!! This is full of comfidential information! On the upside, we got our 2 mini-IPads, but that's a whole other story. Never will we do business here again!

mannyg253

2 de may. de 2013

Service was great and i would reccomend this dealership to anybody. Great price and Friendly people. Also got a great deal on my new Daytona RT Charger.thanks....

kelseyrix90

29 de abr. de 2013

I really enjoyed the service everyone was extremely nice and very helpful. I was happy with the help I got the answers and how fast they got them to me. My sales person did an amazing job helping me find the perfect car

nunez79

27 de abr. de 2013

Vert friendly and helpful employees, even though I didn't have the best of credit, the team was still able to help me and didn't give up until the deal made.

Efinnell

26 de abr. de 2013

I really enjoyed my experience and will recommend to my family and friends. Everyone was very helpful and informative. This will be the first place I come to when I'm looking for a new car.

hanks6

26 de abr. de 2013

Wonderful experience! Great selection of vehicles. Quality service, friendly,NOT pushy or over-bearing. Financing was easy and made every attempt to work with our budget!

hemiglock

21 de abr. de 2013

I have been buying vehicles for about 30 years now ,, And It was THE WORST car shopping experience WE EVER had ,,once they received your check for the car ! They acted like they were done dealing with you since they already had your money !! They Didn't have time for you anymore ! Their tactics of selling a vehicle are very pushy and RUDE ! If it was for not the price ,,we would of WALKED AWAY ! IT IS NOT worth wasting your time going to this dealership !! We drove from out of town to come to Lawton,, and will NEVER EVER think of ever going back or referring them to any of our friends or family !!!!

vividsahd0w007

21 de abr. de 2013

My wife and I went in to browse the selections, not set to buying any vehicle that day. However we saw the 2013 Dodge Journey. We liked the vehicle however it was not in our price range. The Dale the sales rep was fantastic, he knew what we wanted and in what price range we could afford. The owner even talked to us, great guy, about what he could do for us. We could not make a deal because of terms and price, but finally after going back on the lot and looking at other vehicles in our price range Dale come to us and give us the counter deal from the owner. I was such a great deal we could not pass it up. We spent several hours at the dealer ship, with our four year old daughter. But the sale staff and the owners were so understanding and great with our child. They brought her chips, water, and played with her while we waited. Its hard to find businesses that care like they did now a day. Over all it was a long process, however it is one which I would gladly make again because of their customer service.

Annette1967

19 de abr. de 2013

I wanted to take ailment to say " Thank you" for a great experience with the purchase of my new Jeep. Everyone was so professional throughout the process and never made me feel pressured like most dealerships often do. Dane, Candice and Aaron your great people to work with and I appreciate all your work to ensure my satisfaction with my purchase.I would recommend Lawton Crysler, Jeep, Dodge to anyone looking for a new vehicle.Annette

ryantaylor

18 de abr. de 2013

Great dealership, good sirvice, friendly people with great attitude I love my new truck it drives great looks great and im glad I decided to get rid of my old truck

hpurvis

9 de abr. de 2013

John/sunny Sumner and Aaron in finance are the biggest asset this dealership has, I gladly drive from okc to Lawton to do business there. I bought 2 new trucks there, and would deffinetly drive back to Lawton before I ever bought from anyone in or around okc metro

emma balzar

8 de abr. de 2013

Everyone was real nice. Work real good on getting me the deal I wanded. Put me in a nice and wonderful car. I would recommend them ti anyone. Thanks guys.

gerglois

3 de abr. de 2013

everyone was very helpfull to get this deal done at almost any cost my wife was upset with the first truck we got so she brought it back and they made it wright with onther truck (if wife is happy everyone is happy)

Tterry6901

21 de ene. de 2013

I was greeted right away and treated great! They were thorough in helping to find the issue I was concerned about and always very friendly!

Tdickson

26 de oct. de 2012

They are a great dealership and I am so glad I bought my vehicle here!! Will recommend to everybody I know!! The owner is a great person, and I got to deal directly with him! I had an awesome experience.

dereck.smith.399

30 de ago. de 2012

I am pretty sure this is the best dealership to be recommended to others very trust worthy nice individuals respectful and is willing to work with you no matter the issue if the can manage it

dweldon

25 de ago. de 2012

Mike ward was fast and great manners. Great dealership. Best in town . I didnt think i would get the truck i wanted thank you to dodge

john.dunaway.393

23 de ago. de 2012

I think the customer service department really has the customer interest at heart. They have been open and informative regarding what is happening with my vehicle. The service manager is approachable and shows an interest in working with customers.

ownernative

20 de ago. de 2012

My husband and I would like to personally thank Bill Alstatt for addressing and resolving an issue that arose during our car deal. We were very impressed on how the issue was resolved and handle. He went above and beyond in the responsibilities of treating us as a valued and preferred customer. Because of our experience we have decided our next car will definitely be with Lawton Chrysler Jeep Dodge. Again we Thank You Bill and Mark Owen for how everything turned out. We love our car and so do our kiddos.

Playa

1 de ago. de 2012

I had a great expereince at this dealership! The staff made sure I was comfortable while we worked towards finding me a new car! I give them two thumbs up!

Angie

1 de ago. de 2012

This dealership is truly amazing! The owner and his staff are dedicated and they will work hard to help you get the vehicle you want. I drove from MS to Lawton because they had the better deal! I give them 5+ stars! I absolutely love my 2012 Dodge Avenger! Thanks Keith and Mr. Alstatt!

Tasha lewis

20 de dic. de 2010

I was a little comprehensive to go to this dealership because of the mix reviews but I thought I would check them out anyways because they had a vehicle online I liked. And I'm not disappointed at all, the receptionist was cordial from the moment I walked in and directed me to a salesman right away. I told him what I was looking for and explained to him my financial situation briefly. He proceeded with showing me the car and taking me on a test drive, that made me fall even more in love with the car. So we walked in the building and continue the process. To make this short, I had a GREAT experience, there wasn't anything I can complain about. Everybody looked like they knew what they were doing and explained to me the process of buy a car as we went alone. So don't judge them by one or two bad reviews, check them out yourself and make your own prediction.

Soldjahoward1

29 de jul. de 2010

Nice and to the point. Friendly customer service. A big plus for me is the owner came and introduced himself and not only friendly but soldier friendly! They do a lot to help the costumer reach for the car they want and for the price they want. I would speak highly of Lawton jeep dodge and recommend them to any soldier on ft sill and Lawton!

Bubba17

29 de jun. de 2010

I knew exactly what truck I wanted from the internet, and went straight to it. Drove all the way from OKC, with no doubt that i would drive this vehicle home that day. No more hagling in the big city, from now on, I will drive to Lawton to buy my vehicles. Thank you guys, your wonderful.

Sean bermudez

22 de jun. de 2010

Price was good. Service was great. I looked online and I liked the price, and when I came in it was an easy and fast process. I would recommend this dealership to anyone and all my friends. They are military friendly and everyone is so nice. Thank you very much for your service.

LJoyce

18 de jun. de 2010

this was a great place to shop for a vehicle whether or not you like cars trucks vans it does not matter lawton dodge chrylser jeep has everything. sales associates were very friendly and had no problem answering all my questions and concerns about the vehicles that

Bestinltown

14 de jun. de 2010

They helped me out a lot. Worked out a deal for me and came up a plan for me and so I can by a car.

Happyascanbe

14 de jun. de 2010

Over all I had a fantastic visit and purchase from Shane he was friendly and very informative. I had a great experience. He explained a lot of things I did not know before about pricing numbers and interests rates. Also about the vehicle. All it's options he was the best dealer I have ever had the pleasure of buying from

tony.weatherly

13 de jun. de 2010

The first greeting upon approach was immediate and absolutely friendly. First impressions for the customers is almost everything. Kaylyn met and exceeded the standard for quality, service, and product showmanship. I'm compelled to tell others about this dealership.

Bludollar

9 de jun. de 2010

The service was outstanding plus they really helped me out a lot. I shall return when I got a little more thanks guyaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt