Jon

6 de sep. de 2016

Legends Honda sales People Were so Nice to me & Friends My Friend Just got a Brand new 2016 Honda Accord if you need to talk to sales person talk to Michael Lesher or Charbel Brchar or Don Franklin

Steve Kuehner

24 de ago. de 2016

On August 10th while traveling on IH 435 in route from Austin to Des Moines my Honda Odyssey had an unexpected encounter with a large piece of tire tread. Fearing the worse I exited at the nearest opportunity to inspect for damage. My good fortune was to exit near Legends Honda. I rolled into the service area hoping to get it checked out. The skid plate under the engine compartment was dragging on the pavement. It was the lunch hour so I was prepared to wait. Not so. The service dept couldn't have been more accommodating. A service technician was summoned, the van was inspected and repairs made. My wife and I were on our way in no time.If I lived .nearby, Legends Honda would have a repeat customer. - Steve

Janet

20 de ago. de 2016

I typically dread the process of buying a new car, but Don Franklin was so great to work with that he made it a pleasant experience. He was patient with all my questions. I was struggling to choose one of two vehicles I liked, but I never felt pressured. He was very respectful. I highly recommend Legends Honda and I highly recommend Don Franklin.

MK acton

16 de ago. de 2016

We just purchased a used car from Legends Honda. It was an excellent experience. Our salesman, Don Franklin was a gentleman. He treated us with respect. Great experience.

Margot

9 de ago. de 2016

We wanted to lease a new Odyssey and knew exactly which model. As always, Donald Franklin was attentive to our needs and extremely helpful and to the point. Scott handled the financing process smoothly. We drove away with another wonderful van!

Abraham Mendoza

8 de ago. de 2016

Was looking into buying a 2016 Honda accord Sport, instead my good friend Donald Franklin put me in a NEW 2017 Honda Accord with 0 miles for a better price than what I would of got a 2016.

Coloradomom

6 de ago. de 2016

We purchased a used Nissan Rogue - The staff was exceptional and very attentive - no high pressure sales here - which made it a wonderful experience - Josh Flynn & Charbel Bichara were AWESOME to work with!! They will continue to have my business. Thanks again Josh & Charbel!

Eyedoctor

28 de jul. de 2016

We recently purchased a 2016 CRV. Our salesman Stephen King was fantastic to work with. He really tried to find the right car for our needs, and we got a great price as well. Stephen answered all of our questions and kept in touch through the whole process. I greatly appreciated his effort for us. Will definitely be back!

Obone

1 de jul. de 2016

I really am happy with the folks and Legends Honda. Both the service and sales departments are top notch in my book. I walked away a very happy customer. The staff is friendly, and they want to do what is best for the customer.I have been going to Legends Honda for a few years to get my Honda Element service. I decided to purchase a new car (CRV) and not only did they give me a great deal, but they helped me through the entire process. Thank you to everyone! Brian E. Erwin

Don Simkins

7 de jun. de 2016

If you want a Honda automobile, you owe it to yourself to call the call dealership and ask specifically for Don Franklin. Set an appointment and truly amaze yourself at the easy buying process. The 2016 Civic is The North American Car of the Year. The government EPA mileage sticker in the window of my LX model shows 41 miles highway. I managed to squeeze 53 mpg on the highway for one outing and 48 on another. I did not use the ECON mode either time. My next outing I will try the ECON mode for greater claimed mpg. I challenge everyone to get near 50 mpg on a highway outing..

Don Simkins

11 de may. de 2016

It doesn't have to take all day to purchase a car at Legend's Honda. Tell them what you are shopping for and they will give you a price right away. Financing is fast and efficient. And my new 2016 Honda Civic was detailed and ready to go in minutes instead of hours. As a side note: they provide free bottled water, canned soda, fresh apples and oranges, but I wasn't there long enough to try everything offered. This my 9th new car and the best buying experience ever.

savior

4 de may. de 2016

We are thrilled with the purchase of our third vehicle from Legends Honda. We saw the 2016 Honda Odyssey at their Customer Appreciation event and decided to purchase it the same day. Josh Flynn (Sales) and John Hanna (Finance) were very professional and courteous. Legends Honda truly has a "Customer-for-Life" mission. We have two more children who will be driving soon and already know where we will buy our next vehicles. Sincerely, Matt and Amy LongrenRegistered Nurses/Business Owners

MidwestJedi

2 de may. de 2016

The service Manager there is tries to be sneaky. I don't trust him or anyone at this dealership now. He had trouble handling a situation that would be routine for other managers. I would not recommend this dealership.

bwboger30

3 de abr. de 2016

I recently leased a Honda Pilot and was told the vehicle had Satellite Radio, and was ready to tow a trailer. I was also told that due to me being active duty in the Army that I was tax exempt. None of these things were true. After I left with the vehicle to the east coast for a long vacation I called Sirius/XM to transfer my account but it could not be done because the vehicle, though it was promised to have satellite capability, did not. Then as I left I looked for the wire plug to plug in my trailer lights. That to was non existent. I had to buy a harness for an additional $87. Then the shocker. As the vehicle's tag was close to expiring we called Legends Honda to get the new tag and registration. They said we had to pay the sales tax. I explained that I was military and they seemed confused. I told them in the state of Kansas that active duty military was exempt from paying property tax on vehicles. They still seemed confused and had to call a manager to verify. Well, after a long wait they came back only to tell me that indeed the tax was exempt, but only on bought cars, not leased ones. The salesman, who by the way was fired shortly after I leased this vehicle, did not say that and ensured me that I would be exempt on the property tax. The sales tax was over $1500 that I could not just get at a moments notice. Legends has refused to make the corrections, nor do they want to acknowledge my problem. I was promised a resolve, but have not heard back from anyone at the dealership. Needless to say, I will not be a returning customer. And I do not recommend this dealership to any military or civilian persons looking for a new car to buy or lease.

lisak62

2 de abr. de 2016

I love my new Honda Accord! This is the 2nd vehicle I've purchased from Legends Honda. Adam and Scott were courteous and professional. They went up and beyond in making my buying experience easy and getting me into the vehicle I wanted. I highly recommend these guys to anyone in searching for a vehicle purchase.

Lisa Johnson

2 de abr. de 2016

I love my new Honda Accord!! This is the 2nd Accord I've purchased at this Dealership. Adam and Scott were courteous and professional. They went above and beyond to make this the best buying experience ever! I was able to get the vehicle I wanted. I highly recommend these guys at Legends Honda to anyone in searching for your next vehicle purchase!!

cynthiat

26 de mar. de 2016

LEGENDS HONDA is a great addition to the Kansas City, KS area. It's nice to be able to shop for a quality new or used car right in my neighborhood and not have to drive 20 to 30 minutes another community. It made me feel good knowing that I spent money in my own community.My salesperson Mike Lesher was very friendly, knowledgeable and accommodating. I can understand why he has a gold star award for sales and customer service. He didn't make me feel pressured, he was very relaxed and confident in his product. I had recently purchased a Civic but had regrets about not spending the extra money on the new restyled Accord. Mike got a great deal on my Civic and trade for the 2016 Accord.

Clint Carr

27 de feb. de 2016

I highly recommend Honda Legends if you are in the market for a new or used vehicle. Don Franklin Sr has gone above and beyond every time I have needed to purchase a vehicle. I am one happy customer and would like to thank the Honda Legends staff.

EKDavis

23 de feb. de 2016

I had an issue with my older Pilot and quickly discovered that I needed to find a new one on the spot. Considering it was such a last minute big decision, I was quite pleased with my experience from the lady in the service department and Adam Hougland in sales. Adam was just the perfect person to work with, being super patient and chill as I figured out what to do. Of course, I walked out with an awesome newer Pilot and would absolutely send my friends and family Adam's (and the Legends') way!

Bheatkc16

19 de feb. de 2016

Adam Hougland assisted me with when deciding to purchase a 2016 Honda Civic. Right from the start I could tell he was different than most salesmen. He was incredibly helpful and empathetic towards my situation. You could tell he really cared about making his customer happy and not about trying to hassle them to bring the price down on the purchase. He helped me maximize my trade in value, and get the the best deal in the metro area for sure! I will continue to go to this guy for all my future purchases, and I would recommend him to anyone that is looking for a simple, honest car buying experience. Thanks Adam!

analycezapbarnes

18 de feb. de 2016

I walked into Legends Honda not expecting anything special... And I walked out with a brand new 2016 Honda Accord. Adam was my sales person and he was awesome!!!! The approval process was very smooth and fast. Adam was interested and getting to know me and when I did get approved, he was just as excited as I was!!! He's been in touch ever since the day I've bought my car and it's been now a few months. Both Adam and Legends Honda are great and I would recommend them to anyone!!!!

Slo913

18 de feb. de 2016

I did extensive research online and received multiple prices from other dealers around Kansas City but Legend's Honda gave me the best deal and had the best service. At first, I was hesitant whether they were going to keep their word (since I've dealt with so many shady dealerships in the past), but from start to finish they were excellent to deal with. I worked primarily with Adam Hougland but every other member of the sales team I came across was also extremely helpful. When I wanted to compare the Toyota Highlander and the Honda Pilot side-by-side, they arranged it by the time I arrived at the dealership. My wife and I ended up buying the Honda Pilot and she absolutely loves the car. If you're looking for great service, a laid back atmosphere and the best deal in town then Legends Honda is the perfect place.

Wright 678

17 de feb. de 2016

I live in Ohio ,my daughter just moved to Kansas , and needed a new car . Don Franklin went way above and made our buying experience so easy.

farmgirl

6 de feb. de 2016

Leaving a heartfelt review, I very seldom leave a review but truly had a great experience. We live over 4 hours away so my husband spent a lot of time on the phone with Doug and Scott and they were very helpful and most importantly honest. We truly appreciate being able to trust someone's word, hard to come by no days. Very friendly! Might be a long ways for us but they have definitely earned our future business and would recommend them to anyone! Thank you again Doug, Adam and Scott.

Amy Brown

6 de feb. de 2016

This is our 2nd lease on a CRV and our 4th Honda.... Legends Honda has been the best experience. Don Franklin is honest, personable, respectful and is one of the most genuine people you can meet. I highly recommend that you go see Don, you won't regret it.

Amybrown77

5 de feb. de 2016

Just started our second lease on a CRV from Legends Honda, our 4th Honda for our family. The last time I honestly don't remember our salesmans name but I won't soon forget Don Franklin. Funny, personable, respectful, genuine and truly makes you feel valued. As long as Don is selling cars, we will be loyal returning customers. I highly recommend him to anyone, he is an asset to this dealership

jdent07

31 de ene. de 2016

Bought our 2016 CRV from Legends Honda. Best experience we have ever had buying a new car. Don Franklin was by far the best and most knowledgeable sales associate we have ever had the pleasure of working with.

JD

30 de ene. de 2016

Bought our 2016 Honda CRV from Legends Honda. This was by far the best and most pain free experience I have ever had purchasing a new vehicle. Don Franklin was the most helpful, pleasant, and knowledgeable sales associate I have ever had the pleasure of working with.

Javier Loredo

24 de ene. de 2016

We went to Legends Honda looking for a good used car with the intention to upgrade our car. Michael Wile came to us to help us and showed different options always attentive despite the weather, because it was a very rainy day. He and the financial ing team at legends Honda helped us to have a good deal for us. We never imagine we were going to leave Legends Honda with a new car that day (first week of january 2016). With Michael Wile more than a good committed seller, you're going to find a good friend committed to help buyers. We gladly and absolutely recommend Michael Wile to help you find your new car. Ademas habla espanol muy Bien. Sincerely. Javier Loredo.

nrbosman

20 de ene. de 2016

I bought my first brand new car from the Legend Honda dealership on Saturday 01/16. With the help of Adam Hougland, I was able to do so with much more ease than I would have thought. He helped figure out my situation and ways to handle it. It could not have gone better. Even the person I was with said he has never seen this go so smooth. I would recommend Mr. Hougland to anyone looking to buy a now car!

Amy H

15 de ene. de 2016

I could not be happier with the exceptional service by Michael Wile and the team at Legends Honda (Legends Toyota). Michael listened to what I wanted in a vehicle, and patiently test drove multiple cars while I figured out what was the best option for my needs. I felt no pressure to make a decision nor was I rushed in the process. Thank you for the great care and attention, Michael. No podria estar mas feliz con el servicio excepcional de Miguel Wile y el equipo de Legends Honda (Legends Toyota). Miguel escucho lo que queria en un vehiculo, y pacientemente me dejo probar condujo varioscoches mientras que me di cuenta de lo que era la mejor opcion para mis necesidades. No senti ninguna tipo de presion para tomar una decision ni me apresuro en el proceso. Gracias por el gran cuidado y atencion, Miguel.

KristinG

7 de ene. de 2016

I called the dealership to ask about a particular vehicle I found online via their website. After being bounced around (6) times, I finally spoke with someone named Laurie. She said I don't work in sales, I don't know why you were transferred to me very sternly. I said well I've been holding on the phone for about 10 minutes and bounced from department to department can you please just get me a person that can help answer my questions? She abruptly said no I can't and hung up on me. I don't want this vehicle now and I have no desire to any kind of business with this dealership. It is absolutely deplorable how they treated me and I am letting all my family and friends know about my experience so they don't even consider this dealership!

Victor

30 de dic. de 2015

I bought my Civic back in October with help from Adam Hougland. He went above and beyond with the whole experience. He answered my entire stream of questions flawlessly and I was so thankful that he took the time to help explain all of the bells and whistles that go along with my car! But, what really made the experience was when he called to do a follow up, making sure that everything was to my liking. It really made everything feel more personal. My Civic is perfect for me and I owe it all to Mr. Hougland!

Janet35

16 de dic. de 2015

Wow! These guys are absolutely amazing! They went above and beyond to find the perfect Accord for my mom. I'll won't go anywhere else for my next purchases.

Pete c

12 de dic. de 2015

The sales staff looked out the window and my son and me but couldn't be bothered to walk outside to answer any questions.

kantam22

8 de dic. de 2015

All I can say that every one was above and all could not ask for more."THANKS" Donald Franklin , and your Manger, all Honda Team .

savior

20 de nov. de 2015

My wife and I have purchased great vehicles from Legends Honda in the past and they stand behindthe cars they sell. After one vehicle had an issue, we purchased a 2015 Honda Civic from Legends. The service from Josh Flynn (Sales), Ryan Maher (General Manager), Trey Crawford (Service) and Scott (Finance) was exceptional. My wife, Amy, fell in love with the Civic that was loaned to her. She bought the car by herself and Legends helped her with all of her questions and concerns. The Civic's reliability, safety, and warranty convinced us that buying it was a great idea. We also like how the car's computer tells us when scheduled maintenance is required. Thank you, again, Legends Honda for your exceptional service. You take the worry out of buying a car with your support, great vehicles, and professionalism! Sincerely,Matt and Amy LongrenLawrence, KSRegistered Nurses

Duane L

14 de nov. de 2015

Thanks to Josh and his team at Legends Honda, I had the best car buying experience ever! Josh answered all of my questions online or over the phone, was genuinely nice, and provided the best price on the vehicle I was looking for (in writing via email). When I walked into the dealership all I had to do was to sign the paperwork.I have purchased many vehicles in my life and it's always been stressful, aggravating, and time-consuming. With Josh and his team I got the best price, unbelievably great service, and it was completely hassle-free. This is the way car buying should be!I will be recommending Josh and his team to everyone I know.

Henry Korte

7 de nov. de 2015

Thanks to Kyle O'Neil, Chris Farengo, and Javan Clayton for the most pleasant car buying experience we have ever had. And a great deal.

Stephenbrand24

22 de oct. de 2015

Mark Bishop at Legends Honda was terrific. He was knowledgeable, considerate, patient, and caring. He provided plenty of information about the Honda, was a straight shooter, and even provided me tips on taking care of the car after purchasing it.

c hughes

18 de oct. de 2015

Would recommend this dealership to anyone. They were professional and helpful.

savior

14 de oct. de 2015

Josh Flynn and the employees at Legends Honda made our car buying experience very enjoyable.Josh was courteous, professional, and efficient during the whole process.My wife and I bought two vehicles at Legends Honda in one day, financed one vehicle, and really like both of them. We look forward to buying high quality vehicles from Josh and his co-workers in the future and will bring both vehicles in for scheduled maintenance to the professional service department. Thank you for all of your help!Sincerely,Matt and Amy LongrenRegistered NursesLawrence, KS

bufordcricket

13 de oct. de 2015

Mark Bishop found us the car we wanted and called us with the information. Very helpful! He has also helped after the sale scheduling service work.

ms_t_slp

12 de oct. de 2015

In Feb. 2015 I was a 22 year old grad school student in dire need of a car. After months of searching, my grandmother told me about a man she heard on the radio by the name of Don Franklin. My mom, grandmother and I set up an appointment with him and he was the greatest! He worked with my family and I for 4+ hours that afternoon, and that night I left the lot with a 2015 Honda Civic! I never would have thought I would drive away in a car that day, let alone a brand new car! Mr. Franklin was honest and answered all of our questions. He was truly a blessing!

kaushik

29 de sep. de 2015

Customer service is really horrible. Once all paperwork is signed, they do not care about you. I called them about 7 times and they do not even return my calls. Please save your time and spend your money with someone that cares and treats you like a customer.

dont know

29 de sep. de 2015

Customer service is horrible. Once you buy your car, they act like they don't know you. They do not even return your calls. Save your time and try other dealership around.

MissMill

16 de sep. de 2015

We were looking for a car for our 16 year old grandson. Mark Bishop approached us and showed us several. After looking around, we left. We went back later and Mark told us about the leasing deals that were going on. Mark is very knowledgeable and not pushy and that's what I LIKE. We leased a Honda Accord from Mark that night. The finance man ( sorry I don't remember his name) and Mark took very good car of us. I took my grandson back several days later and Mark explained all the features on his new car to him.Thank you MARK! He loves his car.

clapton

10 de sep. de 2015

I am a single lady with absolutely no clue with regard to purchasing a vehicle. I was placed with a specialist by the name of Don Franklin Sr. And, he was special. I just started a new career as a social worker in dire need of a good vehicle. My credit was not that great. Don, along with the finance manager took care of me and did everything in their power to find me a car that I could afford. Honestly, I really did not have much hope due to my credit. I walked out with a brand new Honda Civic LX. I was there for six hours or more. Don was with me all the way. I believe that people are meant to be in your lives for some reason or another. Even though this was a car, I was placed in the right dealership, with the right specialist and finance manager. I will recommend Legends and especially Don to anyone and everyone. There is a reason why they are number one rated in the KC area. There was absolutely no "gotchas." Except honesty, integrity, and sincere help. Honestly, they saved my job. Without transportation, I would have lost my job. Thank you Don and Legends.Lisa M

lhs73113

6 de sep. de 2015

I had been searching for a car for quite some time and decided to call Legends Honda. I spoke with Don Franklin, explained my current situation on my trade in and he took the time to answer all of my questions over the phone and invited me to come take a visit. When I showed up he was very friendly, respectable, and extremely helpful. I am now driving away in a 2015 Honda Civic. I will most definitely be returning to Legends Honda and as long a Don Franklin is working here I will be his client.

Todd

2 de sep. de 2015

Brandon was great to work with on the purchase of my used Accord. This was the second time I have dealt with him. Previously it was for a new Corolla. He was very professional and straight forward. I would recommend him for any new or used transaction.

Caleb88

1 de ago. de 2015

From the moment I browsed online to find the perfect car on the website to the time I drove off in my new Accord, I was pleasantly surprised with how great the service was at Legends Honda. This was my first experience buying a car from this particular dealership. I worked with Josh on nailing down the perfect price for my Accord EX-L. By far, Legends gave me an amazing deal that easily beat out any of the local competition. Josh was a breeze to work with, very professional and very friendly. Shawn in financing went above and beyond to ensure I got a great rate and hit my target monthly payments. Ryan, the GM came up and personally talked to me and shook my hand and thanked me for my business with them. If you're looking for a professional and affordable KC Honda dealer to shop at, I highly recommend Legends Honda.

lucy123

26 de jul. de 2015

received outstanding service at Legends Honda. They replaced a splash shield in 30 min and it stayed on. Went to O'Neil Honda 3 times and it would not stay on.

Kristin Mahone

26 de jul. de 2015

If you walk into this establishment, you are going to get the star treatment. I went in thinking that I would be lucky to get something used and ended up with a brand new car with awesome financing options. Don Franklin was AMAZING. I highly recommend him. He walked me through the whole process. Every piece of information was thoroughly explained. I was comfortable and felt like I was truly getting the best deal possible. It was like a father trying to find the best options for a child sort of experience. It was 100% positive. If you go to Legends Honda, you will not be disappointed. Numbers will be crunched. Options will be presented. You will get the information that you need to make your driving dreams a reality.

Egraviette

25 de jul. de 2015

Very understanding and they are there to help you. Follow up with with you, but not in a pressuring way. I went into the dealership not knowing real what i wanted and ended up falling in love with the car the minute I got into it. Mike found exactly what I wanted!

Krissy J.

25 de jul. de 2015

If you walk into this establishment, you are going to get the star treatment. I went in thinking that I would be lucky to get something used and ended up with a brand new car with awesome financing options. Don Franklin was AMAZING. I highly recommend him. He walked me through the whole process. Every piece of information was thoroughly explained. I was comfortable and felt like I was truly getting the best deal possible. It was like a father trying to find the best options for a child sort of experience. It was 100% positive.If you go to Legends Honda, you will not be disappointed. Numbers will be crunched. Options will be presented. You will get the information that you need to make your driving dreams a reality.

MicheleNE

23 de abr. de 2015

Buying a new car can be so daunting, but after my experience at Legend's Honda I would not go anywhere else! I actually live out of state, and did the entire transaction via phone. One of the salesmen literally brought the car to me, three hours away. They were so accommodating, and worked hard to make certain I felt comfortable with every aspect of the sale. Kudos to Ryan and his team!

Once Loyal Customer

19 de abr. de 2015

Legends was originally located in Independence, MO. Over many years have bought quite a few Honda's from them (while it was in Independence), as we are a Honda Family (currently have 3). They were always easy to work with, treated you with respect and did not play the games. We needed to upgrade one of our Honda's so we decided to give them a try at Legends and thought we would probably receive the best deal with a dealer we have used for many years. Boy was I wrong, they have completely changed since moving over to Kansas. I told them I bought many vehicles from them in Independence (they could see it in their computers) would wanted the best deal they could give me, I don't haggle prices. I was insulted at their first attempt, and it was not until I was walking out that they was trying to really get serious (several people got involved then ?????? why did this high pressure sales need to be done). We walked away and found another dealership that did exactly what we asked and was more like what Legends was like when they were in Independence. Legends has become a typical high pressure dealership. I would look elsewhere, you will be surprised. Then to top it off, this Saturday morning I had emailed the salesman and the dealer manager that I bought somewhere else and to take me off their list. That afternoon I received a canned email saying he knows that I may have changed my mind on when I might be buying and would be there when I was ready???? or if I have already purchased one, they would like to maintain it for us???? THEY DO NOT LISTEN TO THEIR CUSTOMERS !!!!

Once Loyal Customer

18 de abr. de 2015

Legends was originally located in Independence, MO. Over many years have bought quite a few Honda's from them (while it was in Independence), as we are a Honda Family (currently have 3). They were always easy to work with, treated you with respect and did not play the games. We needed to upgrade one of our Honda's so we decided to give them a try at Legends and thought we would probably receive the best deal with a dealer we have used for many years. Boy was I wrong, they have completely changed since moving over to Kansas. I told them I bought many vehicles from them in Independence (they could see it in their computers) would wanted the best deal they could give me, I don't haggle prices. I was insulted at their first attempt, and it was not until I was walking out that they was trying to really get serious (several people got involved then ?????? why did this high pressure sales need to be done). We walked away and found another dealership that did exactly what we asked and was more like what Legends was like when they were in Independence. Legends has become a typical high pressure dealership. I would look elsewhere, you will be surprised.

Saikuma

25 de mar. de 2015

I bought a Toyota Avalon from Baxter . I was so impressed with the car that I have booked it immediately and everything was good. My rep Mathews he has become friend of mine from then . He was so nice and courteous to help me to get a good car. Burns point to mention that Baxter as a dealer made me little dissappointed as my cars sunroof console was cracked and without noticing it got the car delivery and when realized and informed Baxter they were not responding to it and said its plastic and we cannot be responsible for it once the car is delivered . This is the only point I am dissappointed I hve to spend 200 $ to replace it.other than that everything is fine and Mathews should recieve a credit for helping me.

Yo

18 de mar. de 2015

Found vehicle on Sunday night, received automated reply. Monday morning, received follow-up email and phone call. Financing and everything was done online. They were willing to drive the car to me (I'm from out of state), but when I chose to drive to the dealership, they made the trip worth it! Immediately pointed us to the restrooms upon arrival. The entire process was about 1 hour. Quick turn around, very friendly and accommodating. Would definitely consider buying from Legends again!

ArmyGuy51

17 de mar. de 2015

The Legends Honda Team is superb. Our first experience was with Trey Crawford, Service Advisor, who handled an issue with our MDX at no charge. Our second experience was with Dave Wile, Internet Manager, and Scott Emerick, Finance Director, total professionals who made the purchase of a 2015 Honda CRV a pleasure. The best part was when she went back the next morning for Honda University where they took her through every feature and accessory of her new car. Glad it was her and not me! Start your buying or service experience at Legends Honda first and it will not disappoint!

Patricia

25 de feb. de 2015

This is our second purchase from this Legends Honda and Don Franklin Sr. Helpful, quick responses, and very friendly. We would highly recommend this dealership and salesman to anyone looking to purchase a vehicle. We love both our Hondas!

Steve "car fanatic"

8 de feb. de 2015

We purchased our new Honda on 2/7/15. It was a busy day for them with nice weather and we wouldn't have known it by the professionalism and time spent making sure our experience was a "Great" one. Dillon, Shawn, and Shawn were the nicest and most professional Management team, while fun, my wife and I have ever dealt with. We live in St Joe and will definitely support this dealership, and "Strongly" urge others to do the same... Way to go guys

Jill

8 de feb. de 2015

Would recommend the team at Legends Honda to anyone buying a car. From our salesman Dillion to the manager Shawn to the finance man Shawn a great team to work with. They have earned my continued business. Top notch group.

Vakshu24

22 de ene. de 2015

I have been to couple of dealers before buying my car, and most of them did not respond promptly. I used to be at work most of the time and wasn't able to pick my calls, Legends honda was so sure about their quote that they have every communication in written challenging the other dealers in KS and Dave Wile is so friendly and professional at the same time, I got a corporate discount on my CRV car and the other dealers in KS, MO din't offer me better price. like Legends. Dave Wile helped me out to make a decision about every minute thing regarding the car.Legends are definitely LEGENDS of Kansas CityI strongly recommend this dealer to my friends and family

Ed B

17 de ene. de 2015

Has anyone had a bad experience with the service department? Every time I went there for oil change, they kept on telling me, 'this or that was dirty, old, needs replacement' etc. etc., and I ended up spending 3 or even 4 times more than I was expecting to spent. I decided not to go there anymore for oil change. I felt, I was ripped off every time I went there. Any thoughts, any ideas, I am wrong or they were over charging me?

Nguyeningfitnesspt

1 de ene. de 2015

We had bought a civic and an accord from Mike within the past year! Definitely one of the best car salesmen out there. Highly reccomend Mike to anyone he is no where near pushy and always is extremely friendly. Great guy that knows his stuff. Thanks for all the help Mike!

John168

31 de dic. de 2014

I searched online for quite a long time to find the best deal for a Honda Minivan, Shawn Habibi from Legends Honda is very responsive and helpful and give me a good price for 2015 Honda Odyssey. I finally decided to buy from Shawn because of the price and his sincerity, Since I am a remote buyer Shawn also arranged everything, the finance application, temporary car plate and other paper work, ready for me before I pick up the car. The whole purchase experience is very good, no hidden fee, no tricks. I am very expressed by Shawn's Professionalism and his enthusiasm in his work. I highly recommend Shawn Habibi at Legends Honda if you are considering to buy a Honda car.

ada.sims.12

12 de dic. de 2014

No problems. We got a good deal on a used car. Our dealer was not pushy in fact he gave us a lot of honest information about the vehicle. We arrived at the dealership on a weeknight. The staff stayed past closing to help us. We left happy customers. Love my new car! Thank you Dave Wile for being professional and being honest with us. We appreciate doing business with you. Merry Christmas!

Bennett1610

6 de dic. de 2014

I have never had such a wonderful experience when purchasing a car. Don was friendly, helpful and knowledgable. Scott E. Who helped me with the finances was also wonderful. I will recommend this dealership to everyone I know. Phenomenal experience!!! First rate all the way!!!!

davisnw91

24 de nov. de 2014

I have been bringing my two honda vehicles in for service since this dealership opened. I have dealt routinely with Mr. Scott Mahlon as my service advisor. My wife and I both agree that he provides some of the best customer service that we have every received at a car dealership and will continue to visit this service department for our vehicle service needs. He should be commended by his management for his quality work.ThanksNathan Davis

telzein

2 de nov. de 2014

Congratulations on doing the smart thing, before buying a new car. RESEARCH! See, I didn't do that. I thought I'd just "go for a test drive" at West County Honda in St. Louis and it became the biggest nightmare you can imagine. (That's another review) After WC Honda failed to deliver, I found the exact same car in KC. I saw great reviews about Legends Honda. After several phone conversations with Don Franklin, he agreed to give me the exact deal with the exact car I was SUPPOSE to get in STL. He was my hero! :) Two days later, I drove the 3 hours to KS and Don was waiting and ready for me. He was wonderful! Kind, friendly and everything ran like clockwork. He thoroughly checked out the car and took the time to show me all the bells and whistles and answer all my questions. Or finance agent was great as well. Didn't push but just simply showed us what was available. Honestly, I would drive three hours any time in the future just to work with Legends Honda again. I couldn't be happier. If you want good people that are sincere and value integrity, please visit Legends and look up Don Franklin. You wont be sorry.

Pat

9 de oct. de 2014

We suggest you ask for Don Franklin at Legends Honda. Don was very patient and helpful when my 78 year old mother drove a new 2015 Honda Accord for the first time. Mother is a shopper and Don worked hard for her busines and offered the best price. She made the purchase and Don helped her program all the features in her car before she drove it off the lot. She loves her new Accord! Thanks Don!!

LaShonda Singleton

7 de oct. de 2014

I have bought two vehicles with this company and have had great experience each time.

consuelo.pachecojonesmontoya

29 de sep. de 2014

I was very happy with my choice of buying a New Honda,I bought a 2014 Honda CRV.paid cast for it too,my sales man was a very friendly man,Thank you Honda. From Consuelo Pacheco-MontoyaP.S my sales man is Dan Wile,who sold me my Honda very friendly and explained everything to me.

2014LegendsHonda

23 de sep. de 2014

Dave Wile provided the most pleasant, down-to-earth, real car shopping experience I've ever enjoyed. (I usually don't enjoy talking with car sales-people.) He seemed to actually care about helping us stay within our budget.

Dawn Weber

17 de sep. de 2014

A salesman Clayton was quick to follow up on my questions and to look further when these vehicle wasn't what I wanted to purchase at this time.

Fit Fan

8 de sep. de 2014

I worked with multiple people at this dealership; Shawn Lemeiux (GSM), Shawn Habibi (sales), Kyle (sales), Scott (finance), Willie (sales), and met Duece (GM). This dealership works hard for it's customers. I went in expecting the usual phone calls, "what would it take to have you go home in this", etc. but here it was zero pressure. Once I had the exact year, make, and model picked out the dealership worked hard to get the vehicle I wanted through a dealer trade because they were not getting any soon. And even though the other dealerships they were working with gave us issues in the end the excellent team at Legends Honda came through for me with the exact vehicle I wanted. I can not recommend the friendly, knowledgeable, and easy going crew enough.

Fitfan000

7 de sep. de 2014

I worked with multiple people at this dealership; Shawn Lemeiux (GSM), Shawn Habibi (sales), Kyle (sales), Scott (finance), Willie (sales), and met Duece (GM).This dealership works hard for it's customers. I went in expecting the usual phone calls, "what would it take to have you go home in this", etc. but here it was zero pressure. Once I had the exact year, make, and model picked out the dealership worked hard to get the vehicle I wanted through a dealer trade because they were not getting any soon. And even though the other dealerships they were working with gave us issues in the end the excellent team at Legends Honda came through for me with the exact vehicle I wanted. I can not recommend the friendly, knowledgeable, and easy going crew enough.

Car buyer 1234

3 de sep. de 2014

I contacted them online from a listing and we agreed on a price before I ever went to the dealership. When I got there we test drove the vehicle I wanted and completed the paperwork. The price they gave me online was honored and there was not any pressure to upgrade or add features. It was a great experience and I appreciated that there was no 'haggling' required. I'd definitely recommend them to anyone.

m

2 de sep. de 2014

All of my negotiating was done online with Chevis and Shawn and it was a great experience. I would sometimes need to remind them of a prior commitment but I didn't feel like I would if negotiating in person. The financial bit and the paperwork was a breeze and we drove off in about an hour. Shawn was supposed to call me to schedule the accessory purchases and installations but I never heard back from him. Chevis offered to take care of it when I followed up three weeks later but I figured I'd go to a closer dealership. It's been nearly four weeks and I don't have my final contract and paperwork. I had to send another reminder that the Finance guy was supposed to call me within two weeks so I could pick up the paperwork -- still haven't heard from him. They are very nice people but their follow up (non-sales) needs some help. The 5 star rating is for Chevis, the 3 stars is for Finance and the lack of follow up.

David Cotter

29 de ago. de 2014

I had been looking for a pickup for about five months before my wife and I finally decided that we should finally go test drive some vehicles to find the best deal. Our first stop was Legends Honda. We were greeted by Russel Hawk, who was extremely knowledgable about all the vehicles we were interested in. I wish we wouldn't have wasted our time going anywhere else. We told Russ we wanted to shop around to make sure we were getting the best deal. We went to a Toyota Dealerships, other Honda dealerships, a Chevy dealership, and none were even close to showing the level of professionalism and price that Russ and the Legends Honda team offered us. When we sent emails asking questions we got quick replies. This was also the only location that acknowledged my wife as part of the buying process. The other dealerships barely made eye contact with her. I won't even consider purchasing a car from another dealership ever again. i can say without a doubt that we got the very best deal on the vehicle we were looking for, exceeded all expectations. I live an hour away, and it is well worth the drive to go in person and speak to Russ or one of the many friendly faces at Legends Honda.

aliandtuff

27 de ago. de 2014

I would like to thank so much to Shawn, Josh, and Tanner. They were amazing and they helped me so much to get into a Honda CRV. I test drove it and Josh was so great to explain the different features. Thank you so much for your help with my trade in to get into a automobile that will be great for the winter months. Ya'll are the BOMB!!!!!

TMB

26 de ago. de 2014

We bought a car this past month and I couldn't be happier with the service we received, specifically from our sales representative Dave Wile. Dave made a genuine effort to help me find the car that best suited my needs without being pushy or aggressive. I felt 100% confident with my decision because I felt that I could actually trust Dave-- that's not something you often experience. I checked out multiple dealerships in the area and nobody could hold a candle to the down-to-earth, honest service and effort Dave provided. He really was the game changer in this whole experience and the reason I purchased the car. I plan on servicing my car at this dealership because of our good experience and I would recommend Legends Honda to any friends or family members. Looks like Shawn (sales manager) and his coworkers know what they're doing.

vic hartman

13 de ago. de 2014

We bought a Honda civic from Mike Legher. The whole sale was a great experience , he was very well informed , answer all of our questions . The Atmosphere was very relaxed , We will buy again from Legends Honda and will recommend them to our friends & family. Great job Mike & thank you for every thing. Vic & Rita

Deanna Smith

10 de ago. de 2014

The people to work with at this dealership go off of the customer's specific needs to get you the car and the deal you want. We have been there twice in the last 15 months to buy cars. It is the easiest car buying experience we have ever had. Don Franklin is the salesperson we have worked and Scott Emerick is the finance professional we worked with, both times. They get the car and deal done before we even walk through the door. All we had to do was sign and drive. You've heard the slogan from commercials " Just sign and drive'. . . . .well, at this dealership, Don Franklin gets your car and Scott Emerick gets you the best deal and make that slogan true and Legends Honda!

mikebaer

19 de jul. de 2014

My family and I would like to thank Shawn, Nolan, and Scott for the wonderful experience in the purchase of our new car . The customer service we received today was absolutely amazing. Customer service doesn't exist at every dealership, but at Legends Honda it does. Thank you gentleman! You can expect my future business and I will highly recommend you to everyone who needs a car!

ArtZ

14 de jul. de 2014

Sales manager Duce and rep David Wile were very friendly and accommodating. I would buy from Legends Honda again and I would recommend them to family and friends!

ArtZ

14 de jul. de 2014

I worked with rep David Wile and he and his general manager Duce were very friendly and accommodating. I would buy from Legends Honda again and I would recommend them to family and friends!

patrick j.

7 de jul. de 2014

sales and support employees very informed and easy to work with great dealership

Melynda Hanson

6 de jul. de 2014

Paul Meeks was a delightful salesman who was straight to the point and highly knowledgeable. His expertise and genuine care for his customers is to be commended. He truly bent over backwards to make sure 1. I was a happy customer the entire time,2. I was certain in my choices every step of the way, and 3. I was well taken care of during all parts of the car-buying process.He met all of my expectations and then some! Paul Meeks is your HONDA salesman!

Danwessel

5 de jul. de 2014

Had a great experience buying a car at legends honda. Jay was knowledgeable and worked hard without being over bearing. Even our 13 year old son enjoyed and that is saying something..

Wesselk

5 de jul. de 2014

Jay and Duece were fantastic!! Always apprehensive about dealing with a salesman....but Jay made the experience fun!!! Will totally recommend Jay and Legends Honda.

Cynthia Saito

5 de jul. de 2014

We have a long standing (car sales) relationship with Michael Lesher, who has been a trusted Honda sales advisor since the late 1980's. Even though Mike left Independence Honda dealership, we followed him all the way to Legends Honda in Kansas City, KS which is quite a distance from where we lived. We tried several dealerships but always ended up going to Mike. My family purchased a total of 15 cars over the years. Mike's charismatic persona and his infectious smile always prevail and we feel very comfortable that we will be treated right. Thank you, Mike, of Legends Honda, you are our sales advisor for many more years to come!! :)

Dan Wessel

5 de jul. de 2014

We had a great sales experience at legends Honda. Jay Nash was our sales representative and did a great job of working with us in a professional yet fun manner. Even our 13 year old was with us and the experience couldn't have been better

ckrogsd

1 de jul. de 2014

Legends Honda is 100% about satisfying there customers and making sure they are leaving with the car the want and the payments they want. I walked in and stated exactly what I was looking for and walked out with more and exactly the price I wanted. I would recommend Legends Honda to anyone!

ksucoop

3 de jun. de 2014

Our salesman Jay Nash did a wonderful job making our buying experience great. The entire staff made us fell comfortable. Will definitely be a return buyer.

fbc2012

3 de jun. de 2014

I am changing this review because the General Manager of Legends Honda contacted me via email and worked with me to get the things taken care of that we weren't happy about. I would honestly have to say they went above and beyond in making things right because I didn't expect them to reimburse me for the oil change I got on my Highlander but they did. They gave me a loaner vehicle to use for the day so they wouldn't have to rush in looking things over and fixed the issues at hand. Thank you Legends Honda, we are happy to say this has ended with happy customers and we will gladly give you our future service and recommend family and friends to you all!

RayL--out-of-stater

29 de may. de 2014

I have high praise for the dealership and specifically for Don Franklin in Sales. I bought a car over the phone with a plan to pick it up with my daughter who planned to move to Topeka. We were going to fly to Kansas City and arranged a final purchase date on the date of arrival. Mr. Franklin was polite and worked to accommodate our price. I was pleased with the phone relationship during each of the four calls. Then my daughter changed her mind. She no longer wanted the job offer she had in Topeka and we were not flying to Kansas City. I emailed Mr. Franklin apologizing through my embarrassment and asked if it was possible to refund my deposit. In a follow-up phone call, he responded without criticism or frustration and is in the process of refunding my money. Integrity from the dealership and Mr. Franklin! Good old trust. Very inspiring and thank you.

willp7

22 de may. de 2014

This dealership was extremely easy to work with. I did a lot of correspondence thru email with Shawn and Chevis. They were great at answering all of my questions. The GM, Duce Lett, came by and introduced himself to us. Their pricing beat the other dealers. So all in all, great price, easy to deal with, hard working people doing their job, what's not to love. Go Legends Honda, I will do repeat business!

ghutchKC

13 de may. de 2014

We worked with Shawna and Deuce (GM) and both gentleman did a great job from start to finish. The dealership gave me what I wanted for my trade, gave me a more than fair price on a brand new mini-van without going back and fourth. I was happy with the service right when I walked into the dealership. I have 3 kids which the accommodated for by hurrying us in and out during our trips to the dealerships, finalizing was quick and painless (20 minutes), and Shawn gave the wife an excellent lesson on her new ride before we left. Again, great experience - everyone we met and worked with were professional, caring, understanding, and quite helpful. I recommend this dealership to anyone who is looking for a Honda. I hope that the Service Dept. does as good as job as Deuce and Shawn did going forward. Kudos

James Cooper

2 de may. de 2014

Had a car oil change. Said they're car wash was broke. They do not have a car wash and will not wash cars. Said my transmission fluid was bad but it only had 19000 miles on and had it check at another dealer it was fine. After buying a new car from there the finance department never answers there phones or returns calls. Had to drive there to talk to someone. Worst after the new car sale customer service from all the departments there. Could not even get anyone from the dealership to give me the zip code to Honda finance so my insurance company could send them a lien notice. Had to call Honda finance myself to get the correct information. Would not recommend service or sales from Legends Honda.

syncro97

28 de abr. de 2014

Ren and everyone else I encountered here took great care of us and made buying a new car pain free. Very professional. I would definitely and already have recommended Ren and the Legends store to friends.

simonsaydontbuy

27 de abr. de 2014

After you buy a new car and it breaks down after 600 miles they treat you like you never bought a new car from them.They do not wash cars!

frankchester399

21 de abr. de 2014

We were wanting to trade my wife's rav4 in for a car because she didn't need the 4x4 anymore because she had to leave her job for medical reasons and wanted something better on gas. we went to legends Honda because that was what she wanted but knew it was pretty impossible because Olathe Toyota had taken us for granted and we were screwed. The 2 Honda employees ( Shawn Lemieux, John "jay" Nash ) we worked with went above and beyond to get her into a car. she is happier than I have seen her in a long time. We will forever refer everyone we know to legends Honda.

Wormmon

8 de mar. de 2014

We bought a Honda civic from Legends Honda. The staff was friendly and welcoming. We were very glad to have worked with Jay Nash. He understood what we were looking for and helped us to find the right car.

Riverstone

8 de mar. de 2014

I had a very good experience with my recent new car purchase. I was satisfied with my trade-in allowance toward a new CR-V. In fact, after many hours conducting automotive and dealer research, I decided I wanted a new CR-V one evening and by noon the next day, I had bought a new one. Comparing my local dealers, Legends Honda has the highest rate of satisfaction among customers. (Of course, reviews are only from those few customers who bother to post.) The deal was made over the internet with general manager, Duce Lett and the sale was finalized with internet salesman, Paul Meeks.The only issue I have had, was that the dealer installed wheel locks on the car, six months ago when they received the car, but failed to return the original lug nuts that came off the wheels. When I found the empty package in the glove box, I contacted Paul Meeks. He and Chevis Reid remedied this immediately by providing me with 4 lug nuts (not brand new ones though, but I can live with that.)In a recent Gallup poll of Honesty and Ethics in Professions, Car Salespeople got a low rating of 9 out of 100, just between Members of Congress 8 out of 100 and State Officeholders 14 out of 100. If a car buyer has done his homework and knows what he wants, the buyer will definitely have the edge.Did Legends Honda make money on my sale of course it did. Thats what any business must do to be successful. But I went in knowing what my car was worth, what their car was worth, including dealer incentives and accessories and what I should expect to pay. We quickly came to an agreement.I have discovered, through research that anyone can conduct on the internet, that Legends Honda prices on accessories are generally more expensive than other Honda dealers in the area and a lot more expensive than one can purchase genuine Honda parts and accessories on the internet. I have ordered and installed several accessories for my new CR-V from the internet. An example of Legends' inflated prices are the above mentioned wheel locks. Online, from the manufacturer, the exact set (4) of Honda wheel locks sells for $9.18 - $15.85. Legends Honda sells them for $56.00 uninstalled or $101.40 installed (which I was required to pay because they added them to the car.) Does it really cost the company $10.00 labor to put in a set of floor mats? Additionally, I paid $82.10 (including shipping) for my genuine Honda CR-V cargo tray and just set it down in the back, but the exact tray and installation at Legends Honda costs $124.50. I paid $69.05 for a set of four splashguards and installed them myself in 20 minutes with a screwdriver, Legends' installed price is $192.20. So unless Legends Honda will lower their prices to even meet other local Honda dealers accessory prices, I won't consider buying an accessory there.Perhaps I will visit Legends Honda again in two years to trade this vehicle in for another new one, but get my accessories elsewhere! (But time will tell, this is my first Honda.)

Go Sporting KC

5 de mar. de 2014

Best dealer service experience I have ever had. Brought my 2005 Honda Pilot in for oil change, tire rotation, headlight safety recall and brake job, front and back. I did not buy my Honda here, but they didn't hesitate to make me feel at home. The work was done quickly, as promised, and to be honest, the work was done at a very reasonable price also. They kept me informed of what needed to be done and the cost, and I couldn't be more satisfied. I will definitely continue to use their service department.

martr152

4 de mar. de 2014

I needed to have my Civic serviced, being relatively new to the area, I asked around at work, Cerner, and found that Legend's Honda had a very high recommendation. I called the morning I wanted to drop my car off, and spoke to Tim who set me up with a loaner vehicle that I could use while my car was being serviced. With my job, I had to travel out of town and felt bad about keeping the loaner while not using it, so I spoke to Tim again, and he offered to have someone meet me at the airport when I returned to pickup my car. When I returned, Aaron met me at the airport and drove me to the service center where Scott was waiting to have me sign the paperwork and hand over the keys. I had a question a few days later about something and spoke with Scott again who dispatched Sean to pick up my car to check out my question while it was at my work and drop off a loaner for me to get back home. That afternoon, they called and said my car was ready, where Tim was waiting for my arrival to drop off the loaner and pickup my car.I was not expecting such great customer service, and have shared my experiences with my friends, neighbors and peers\coworkers. They are all impressed, one of them has a newer car from another dealer\brand and is actually annoyed that his dealer isn't remotely as courteous.

ankitbaria

3 de mar. de 2014

I really had a wonderful experience at Legend Honda Kansas City. I just bought 2014 Honda Accord Ex on Feb 28th,2014 and its really an awesome car. My dealer has taken care of everything specifically Clayton Briscoe who was in constant touch with me for getting my vehicle he is very nice and awesome person, apart from that Chevis Reid and Duce (general manager) also played an important role for getting my new car. Thank you very much everyone who directly or indirectly played a great role in getting my car.

Deltakilofoxtrot

23 de feb. de 2014

John is an awesome sales rep. He has a great attitude, is very friendly, and makes sure his customers are taken care of. He really helped make my experience as painless and easy as possible. John was even answering questions before I could ask them!Scott went out of his way to make sure I was getting the best financing options available and made the trade/ buying process very easy. I did my homework before I made the drive up to Kansas City from Wichita, and I was in and out in just about 2 hours with the exact vehicle I had been looking for at a very fair price!This is my first dealership car-purchase experience. Before I found the car I was looking for at Legends, I had visited a few other places which did not have the same professionalism or comfortable and friendly environment I encountered at Legends Honda. Even though I made my purchase with John and Scott, I'm sure I would have been treated the same by any other salesman or financing manager at Legends Honda. All the employees I spoke with were professional, approachable, and very friendly.

dani1081

13 de feb. de 2014

After a TERRIBLE experience at Tiffany Springs Honda, we drove out to Legends Honda with the hopes of buying a new Accord. Ren Patterson made the entire experience a pleasant one and we were thrilled to drive home in a new car. This is truly the first time in my life that I would classify a car buying experience as VERY pleasant. Thank you, Ren for your professionalism and friendly helpfulness, and thanks to the rest of the staff for making our experience a very positive one. We will definitely be back for our next new car!

tierod

18 de ene. de 2014

Called and talked to Wally Haware,salesman about a used 2012 GMC pickup truck that they had on the internet.We live about 60 miles away from dealership,went the next evening to look at truck,and Wally described the truck as PERFECT in everyway.with 18000 miles on it.When we arrived at the dealership it was about dark,I breifly looked the truck over,inside and out and it looked real good. Test drove it,Wally riding along,and I ask him how they aquired the truck.He (Wally) told me that a yong man had it that could not afford it,and he traded in for a cheaper auto.This was a lie,the truck was a fleet truck out of Nebraska, which was still ok withe me, but Wally wasnt honest. I also made the mistake of purchasing the LUX care treatment for vehicles,which is suppose to be a treatment for the exterior and interior of the vehicle.The truck had some mineor door damage that they didnt tell me about until after I washed it,I called them to make an appointment to repair the truck at their cost,and they did so.the same time they put the protective treatment on which is something you should not do until the paint has a chance to dry.The treatment cost me about 700.00 at the time I purchased it, and it looked like they may have put some scotch gaurd on the seats,and maybe gave it a wax job.I picked the truck up 2 days later and it looked terrible.They done a half xxx job,when I got it home had to finish and redo what they had done. BOTTOM LINE: Do not trust this dealer!

asjackson

17 de nov. de 2013

We explained to the Gen. Sales Manager - Shane that we needed a good mileage yet roomy car and that we had to stay very close to the monthly payment that we already had. He said he would personally help us or if he couldn't his top salesman, Mike Lesher would be the one helping us. We arrived earlier than we told them we would be there, like about 4 hours, they were expecting us and took all our information, got us approved and then showed us the options that we had to be able to stay with in our budget. It is a Toyota Matrix, very roomy, rated 34 mpg, it is 4 years newer than our trade in and bout 1/3 the miles. We were treated like royalty. Mike bought us drinks, water and coke, and then gave us lunch from what was just delivered for the crew working on Saturday. They detailed the car, found a license plate front holder that was not on it, changed over the plates while we were finishing up the paper work. We feel that we were treated fairly, quickly and with a lot of professionalism. We are returning customers because just a little over a year ago we bought the Honda Pilot that we just traded in. We would not have returned this time if we had not been treated so well the first time. Very impressive!!

mjshmore

12 de nov. de 2013

I had to have warranty work done to my Honda CRV. I talked to Scott on the phone at 4:00 PM, pulled into Legends Honda at 4:20 PM. Scott was there to greet me, and had a service man come look at my vehicle immediately. Within 15 minutes I knew the fate of my vehicle. The part was ordered and installed within 2 days. Once again it was an in and out service! I wish seeing a DR was this easy! Wonderful Facility and if Scott is an example of all Honda Employees..I am a FOREVER FAN! AWESOME SERVICE! Thank you Honda and SCOTT!!!! They come HIGHLY recommended! PS...May I recommend the Coffee/Latte/Hot Chocolate Machine?

Jfauci

6 de nov. de 2013

I will never go anywhere else to buy a car! EVERYONE at this dealership made it a great experience. Thank you to all that helped!!!

kerrylee221

6 de nov. de 2013

I had a wonderful experience at Legends Honda. The staff was extremely friendly, helpful, and made the whole process easy! I would highly recommend them!

enidr

30 de oct. de 2013

Tim and Tilford we're really GREAT to work with they got my Oil Change done And car checked out in just minutes. Plus it was at a Special Price on-line. I'll be sure to come back. George the GM came by and said Hi as well which was a nice touch.

stbock

23 de oct. de 2013

I began looking at cars in June. On my first visit to Legends HOnda Mike Leisher introduced himself as a salesman. I explained that I was beginning to look for a new car but not ready to buy. Mike inquired what I was looking for and began to show me stock. He never pressured me to purchase at that time. During the summer I stopped up several times and Mike took time to talk and show me cars. A couple weeks ago my wife and I decided to purchase a car. We had decided on the CR-V. Mike showed us a car that met my specifications. We felt like we received a fair deal during the negotiations. They prepared the car while we waited. The only concern we had was we felt a little pressured to purchase the extended warranty. The tech specialist spent time training us on the technology in the car. We found we did not retain much knowledge from that meeting. I stopped up several times to be tutored and the sales manager patiently spent time teaching me. I have had a good experience with Legends Honda up to this point and anticipate I will receive quality service in the future. One of their stated goals to me was not to have me as just a customer now, but to have me as a customer in the future.

Odyssey owner

15 de oct. de 2013

Maybe I caught the service department on a slow day, but having just taken our van in for the first time to have the oil changed, I was pleasantly surprised to only have to wait 30 minutes. I've waited as long as 2 hours at a different Honda dealership in Olathe. Will definitely be back to Legends Honda - especially if there are great future discounts oil changes. We tend to go where we have a coupon. However, because of your coupon, we feel like you are the Honda dealership that we will continue our business with in the future.

Cruze owner

15 de oct. de 2013

Rob was a joy to work with. I couldn't be happier with the entire buying experience. The lot was full of many different makes and models to choose from and everyone I dealt with treated me with the utmost of respect. Thank you Legends Honda for our new car and we will be sure to recommend you to anyone looking for a car!

jts5

4 de oct. de 2013

I've bought many cars in my life. By far the absolute best all around experience and value offered ever. The experience was very impressive. I would highly recommend.

Ritters

7 de sep. de 2013

While we had a great buying experience, everything went wrong with the paperwork side. It took 4 weeks to get the title to license the car, which we weren't told that it had to come in the mail. So, I went to license car and didn't have all the paperwork ( after waiting in line for 45 min.). Got the tile in the mail and went to license it. Waited in line 30 minutes to find out that we needed an ID/OD inspection. Had to leave and get that and them waited in line another 30 minutes. This charade wouldn't have happened if the dealership would have informed us about what was needed. Very disappointed in their lack of communication.

Linda8

25 de ago. de 2013

Scott and Hank worked well with me to fix a wheel problem that my car had. It was a quick service with total friendliness and information. I will continue to deal with Legend Honda because of these two service repairmen. Thank you.

Ku girl

24 de ago. de 2013

I leased my new Honda Odyssey from Legends Honda. Don Franklin sr is a great guy to work with!

Bob G

23 de ago. de 2013

We pretty much knew we were going to get a Civic. We have had Honda's since 2002.

Tonganoxie Civic

16 de ago. de 2013

We didn't come in to buy a Used Car today, but everyone was so nice we ended up buying a New Car!

Deb Leslie

12 de ago. de 2013

I got the CRV with Nav that I was looking for. Rob even drove to Get it for me from the other dealership.

Gabbie

10 de ago. de 2013

These guys really wanted me to have this car. I love an hour away and Don drove it to me so my family could have a look at it to help me make my decision. Glad I make the trip to get my new car.

Cleveland

10 de ago. de 2013

Everything was fast and excellent. We really enjoyed with Rob and Scott!

Thao Bui

9 de ago. de 2013

I would give Don Sr a 10 if I could. Several members of my Family have bought from Don Sr at Independence and now at Legends Honda.

Leavenworth Customer

5 de ago. de 2013

I LIKED THE WHOLE APPROACH OF THE TEAM. THEY DID EVERYTHING WELL.SAW THE VEHICLE AT LEAVENWORTH ARMY CENTER. MY TEAM CONSISTED OF PAUL MEEKS, ROB WEINER, JOHNNTY REYES, IN CUSTOMER SERVICE, AND THE FINANCE MGR, TANNER. I WAS DESPERATE TO LEASE THE CIVIC AND THEY PROVIDED VERY GOOD SERVICE. THEY DESERVED TO RECEIVE RECOGNITION.

Van Buyer

5 de ago. de 2013

MY SALESPERSON, ALI, WAS GREAT. WE WERE VERY IMPRESSED WITH HIM. I CANNOT THINK OF ANYTHING FOR THE DLR TO IMPROVE ON

Dolly Okwado

28 de jul. de 2013

Great service! I have spent a very wonderful day with the Honda crew. Everybody has been exceptionally wonderful in their services to me today. Excellent service, thank you Ll. Special thanks to Rob Weiner for his patience with me as I asked a zillion questions.., thanks for going with me on the road test. Thanks for understanding my mixing the colors blue and red. Honda is blue. You made me less nervous on that road test. You have made my entire car purchase experience very pleasant and ah memorable. I will highly recommend your services.

Dissatisfied

23 de jul. de 2013

My wife and I visited this Honda dealer on a Saturday who had a Toyota vehicle that we were interested in. We clearly stated multiple times during the initial process not to run our credit until we had concrete numbers. Throughout the week we tried to schedule a time to meet with the sales person but she always wanted to leave a 5:00 and unfortunately for most working people we also work until 5:00 which made it impossible. So we were able to meet with the sales person on the following Saturday and after a week of phone talking to this sales person, she was way off base on what we were interested in, she tried to force a Civic lease on us which we made clear we did not want. She then tried showing us a Dodge minivan which they had on their lot since the beginning of June, the vehicle interior was filthy and disgusting with stains all over the interior. We finally got her focused back on the Toyota and she started inputting information into their system. My wife asked if this was to run credit and the sales person said they already did. She went to talk to a manager, came back and said they didn't run the credit, then the manager came over and clarified they actually did run the credit. When we asked who gave them permission he said they just assumed they could run it. The only thing offered to make this situation right was they would send a letter to the credit reporting agency. We also talked to the General Manager and all he could offer was an apology and admitted they shouldn't have run the credit without permission. This dealership was formerly Independence Honda and that's how the inquiry shows on my credit report. We take our credit very seriously as most people should and when we told them multiple times not to run it and they carelessly do it anyway then I think more should be done to make the situation right. Apologies are not enough.

altatude

6 de jul. de 2013

Scott was very professional and informative. He was on the ball when keeping me informed with all aspects of my vehicles repair needs. I really appreciated the superior customer service that he provided us. Thank you Legends Honda for tenuring such an excellent individual. Best regards, Alta Sieker Honda owner/customer

Lori

30 de may. de 2013

I got an incredible deal for the two cars I traded in for a new Civic, especially since one had had extensive damage from an earlier accident. Don Franklin, Sr. was charming and personable, and not the least bit pushy or condescending. The last two traits, I have encountered at car dealerships before being a 5' 2" woman. The experience was extremely positive and I would certainly recommend Legends Honda and Don Franklin, Sr. to anyone.

olds

20 de abr. de 2013

My wife and i went to the dealership to buy the vehicle at the quoted price. I was assured by Don Franklin that i would get the quoted price. After arriving at the dealership the actual price was nowhere near the price i was quoted on the phone. No need to call me Gerald Bentely when the incentives change because after leaving dealership we went and purchased a new loaded nissan rogue for the price and trade-in we wanted in 1 hour.

Dannie

13 de feb. de 2013

Passed from one salesman to another to another to another...?? weird and unfriendly people that look depressed. Very unbecoming to customers!! i will go somewhere else.

like Hondas

10 de dic. de 2012

Buying a Honda CRV wasn't difficult. Worked with Donald Franklin Sr who made the process pleasant.

dan55smith

17 de sep. de 2012

I was meet with quick service and I believe service mgr look for my ordered parts. They are not big on given their names or business cards . If you want a card or a name you will have to ask for it. My ETA for work 3.5 hours. Not sure about you but they could have lone me car . Don't worry I ask , no answer on that. I came to have my car service here because the Honda service at my work incompetent.They offered coffee and donuts . No internet and no wi fi . I ask for help from receptionist and no help there. I ask Jeff service advisor for Mgr . no one around . But I guess I should be happy the work only took 2 hours. Lucky me

Itzak

26 de jun. de 2012

The customer service was great until I bought the car. Then it seems like the effort on my behalf ended. I was hurried through the paperwork process and when things didn turn out the way we had discussed, they said I signed the contract so it was My fault I guess for trusting their word. I had to call four times to get my paperwork. They somehow ostsome important documents and didn seem to care. Very frustrating! I do not recommend.

Professor

13 de abr. de 2012

Problem was 2010 used Honda Civic had been bought at "auction." He explained they had no fleet to draw on --- only trade-ins or returned leases. Price was excellent! But the model was stripped down even tho' they offered to install leather seats as part of the deal. Nice people.

happyCR-V

26 de mar. de 2012

We got a great deal and dealership was very agreeable to work with. It was worth driving from another state to buy our CR-V at Independence Honda.

Ganni

21 de ene. de 2012

I have always had excellent service from Independence Honda. Never had any challenges on discussing any issue with them. I rate them very high on customer satisfaction

SimpleRick

19 de nov. de 2011

Sales man was very nice, very friendly, Not very easy to negotiate with. Would recommend to others.

Basic Driver

9 de oct. de 2011

I have purchased three cars at three different dealerships, and this one by far was the best buying experience I've had yet. The sales staff treated me with respect and was willing to work with me in my search for a used car. My previous experiences have left me thinking that car sales representatives are usually condescending. I would definitely return to Independence Honda to look for another vehicle, used or new.

akl

19 de sep. de 2011

Very pleasant experience, Don Franklin Sr is nice and friendly, gave good Internet price and stuck to it no additional charges and buying experience was great and hassle free. I bought 2012 Honda accord SE

Honda buyer

19 de sep. de 2011

Very nice and pleasant experience!! Don Franklin Sr was my Internet sales manager, gave good price and stuck to it. No additional charges. The whole buying process was great and hassle free

mso57670

28 de jul. de 2011

This dealership was awesome! They gave me the deal i was looking for and more. I went to this dealership and a few other honda dealerships in my area and i would definitely recommend this one.

the barber

29 de mar. de 2011

i just bought a used accord and they treated me great. were very helpful and explained everything to me so it made sense. they got me a great car and the few items i wanted that it didnt have they ordered them right up. i am very pleased with them. the gm dave bierwirth was especially helpful. thanks