Sheree Ross

7 de ago. de 2021

Always great service! I have always taken my vehicles here for all their service needs. Honest & Trustworthy! Pays for a peace of mind! I wouldn't trust any other place. Alan B - Service Tech Jaime C - Wholesale Parts Monte Munoz - Service Director Scott Howell - Service Writer Anita - Service Cashier Just to name a few that always make me feel like a truly valued customer! Thanks guys~

Debra Kaiser

18 de dic. de 2020

Gabe was very easy to work with -- he was incredibly busy juggling multiple customers, yet gave me a great buying experience. I have a few questions to follow up about and am sure that Gabe will be helpful as usual. I had a service appointment today with Yvonne. Incredibly professional and helpful. She took great care of me and my vehicle.

Edwina Dowell

4 de mar. de 2021

I am very grateful for the extraordinary service Lexus provided me recently. Months ago there was a recall of certain passenger side airbags. I brought in my SC430 for the exchange. No problem. Then a few weeks ago, I was notified that Lexus wanted to inspect the vehicle to ensure that the brackets had been installed properly. Although Lexus would provide a rental vehicle in the interim at no cost, I was hesitant to take in the car because of distancing issues due to the pandemic. I also wanted more detail on the service that was necessary. I need not have worried. Carmen had the service manager call me to fully explain the proposed work. She then arranged for my car to be picked up at my home by Ron. She returned the car personally and safely after service. It turns out that the brackets had been installed properly and, above and beyond the call of duty, the car had been washed and filled with gas. Very nice!

Jun Kim

28 de may. de 2021

I got my first car here, and Fred helped me out with the process! Fred was very nice and professional with the process. He wouldn't pressure me to do anything, no hidden fees, and answered my questions deliberately. He was very patient with me to decide since I was in the middle of Lexus or BMW and spent some time thinking. I would really recommend Fred! I didn't like his manager who looked a little grumpy though, but overall everyone was kind here!

Jimmy Liang

9 de ago. de 2021

Lexus of Fremont made my car buying experience pretty great. Bruce was very helpful and kind. He took the time to explain and was very honest with us. Only complaint was the long wait to get the purchase started with the finance. Once it was our turn it went by quick. Overall a great buying experience. Would recommend