armstrong1805

4 de nov. de 2016

When asking price for the car I got a total figure, am itemized price would have been preferred . In the future I will require an itemized price list before purchasing a vehicle from you. This will eliminate the voodoo math

vjrob

3 de nov. de 2016

I would recommend the Genesis and the Mack Grubbs dealership. The dealership has a friendly and professional staff. The Genesis drives and handles really well with all the right features.

cmagee1

2 de nov. de 2016

EXCELLENT ALL THE WAY AROUND, WOULD PURCHASE AGAIN AT THIS DEALERSHIP. I LOVE MY HYUNDAI AND ALL THE FEATURES. EVERYONE WAS FRIENDLY AND HELPFUL IN ALL AREAS AND I COULD NOT BE HAPPIER. WOULD LIKE TO THANK MR. WALLACE CARBONETTE FOR ALL HIS HELP IN CHOOSING MY VEHICLE. WOULD DEFINATELY RECOMMEND THIS DEALERSHIP TO ANYONE.

agregaard

29 de oct. de 2016

Vito is your man for sales. He was most helpful and very knowledgeable. The service staff had the car ready in less time than it took to take care of the purchase.

dyanelizabethmartin

20 de oct. de 2016

I wrote this on the previous screen! Vito is a great salesman. He is super personable and very professional in his style. Great experience at Mack Grubbs Hyundai.

teresastarling

15 de oct. de 2016

My overall experience was great. This is the third vehicle we have bought from Mack Grubbs Hyundai. I'm happy with the way they treat you, the service department is great. I have no complaints

dambrl

24 de sep. de 2016

The dealership took excellent care of me and met my every need. My sales person was very professional and answered every question I had. I would recommend this dealership to anyone.

twingirls96

21 de sep. de 2016

We had a great experience from beginning to end at Mack Grubbs Hyundai. This is the second vehicle we have purchased here in 2 years and have never had a problem. That made the sale easy all the way through.

Tetcha

19 de sep. de 2016

Shopped at several dealerships for a used Santa Fe. They provided the best service(by far) of any dealership I visited. Their Easy Pricing takes the hassle out of negotiating. I paid over a $1000 less at Mack Grubbs than I was offered after 2 hours of negotiating at another dealership. I wish all dealerships adapted their business model. It makes it so much easier on a female when purchasing a vehicle.

mackgrubbs7

17 de sep. de 2016

I grew up my entire life driving Toyota's until I met Kevin and his staff at Grubbs. They just make everything so easy and you never feel pressured. I would recommend this dealership to anyone interested in a car no matter how near or far you live from their dealership. They are that much better than the competition. They treat everyone as if they are purchasing a $90,000 Lexus even if they are buying a $13,000 Accent. Y'all are a class act, keep up the great work....Ana

stevieray151

8 de sep. de 2016

Randy was the first salesperson we talked to. He spent a lot of time letting us drive different vehicles and was very enthusiastic, friendly, and knowledgeable about the smallest details. George helped me find exactly what I was looking for, all the bells and whistles of the elentra with the size of the sonata that was in our price range. My husband called him the closer. Vito was the one who showed me how to use the smart system in the car and was quite funny. Overall this is a place with really good salesmanship.

brad.wallace75

26 de ago. de 2016

We took our first trip to Destin in our be Santa Fa We love it . Great choice !! We appreciate the time Vito took with us in buying this vehicle . This Is second Hyundai in family we own .

matt.holles

24 de ago. de 2016

I have purchased & leased a number of cars over the years in different parts of the country - I was very pleased that the people at Mack Grubbs were not pushy in any way. They did a nice job.

bootmakerjb

24 de ago. de 2016

Had a great experience purchasing a new Elantra from Mack Grubbs. Our salesman Vito was very professional and courteous, and was knowledgeable about the vehicles on the lot. The online app for financing made the process easier and quicker. I would definitely shop with them again .

Happy Doc

22 de ago. de 2016

I traded-I a perfectly smooth, quiet, solid, and flawless 2012 Genesis for this new lovely to look at 2016 which has a noisy engine,clunky, noisy, rattles, and shudders over small bumps. seems to have some looseness in the front end, a rattle under the steering column, and (motor mounts?) greater engine vibration than my previous Genesis. Embarrassing. I loved to offer to have friends drive my 2012, but not this one. The sales staff at Mack Grubbs is great. I'm hoping that Genesis might contact me and push the local dealership in my hometown of Slidell, Louisiana to fix these issues.

haddox1231

12 de ago. de 2016

I was surprised by the quality of Hyundai's product. The staff was friendly and knowledgeable. Mr. Gary helped me when no other salesman at any other dealership would.

karen28

2 de ago. de 2016

We had a great experience at Mack Grubbs Hyundai! I had researched the Santa Fe but they still took time to tell or show me what I needed to know..

rodum

28 de jul. de 2016

I am pleased to complete this review because you need to make sure the staff and the dealership as a whole are projecting image you are expecting. I can truly say this is the best experience I have ever had when buying a new vehicle. Again thank you.

thomaslong07

28 de jul. de 2016

My experience was great and really loved the professionalism from everyone we came in contact with. Will most definitely recommend you all to my friends in the future.

mstravelrn

24 de jul. de 2016

very friendly and helpful; setup my wife and my phone to the Genesis and explained everything in detail. we will send our friends and family their way.

anunciata

1 de jul. de 2016

Love the vehicle I purchased. The experience was great and wonderful product. Love the safety features on the vehicle, effecency, apparence, and the plush interior. I am very surprised with the vehicle and the easiness of the purchase.

housleyraven

1 de jul. de 2016

No one pressured me, rushed me, made me feel like I had to do anything I wasn't ready to do. I really appreciated that laid back atmosphere.

kbrister53

25 de jun. de 2016

My experience buying my new car was a very pleasant one. Although they were really busy, everyone went out of their way to make us feel accommodated and never neglected. The whole staff was very nice. Thanks for such a great experience. It was Randy's first day and he worked along with George step by step. They are both great assets to the company!

errinwayne

22 de jun. de 2016

The car was nice and a good price. It has good gas mileage. We liked the salesman. It was an enjoyable experience. We looked forward to dealing with them in the future.

carolcorvin

19 de jun. de 2016

Very good experience. They do a superb job of delivering the vehicle and preparing you to own the Santa Fe. Technologically it is complex and they took extra time with me explaining all of the extras.

carla mcgowan

18 de jun. de 2016

my car++ vera cruz had broken down in Hattiesburg Ms., it was related to an earlier Recall another Dealership supposedly completed in another state..this dealership was Outstanding!!!--I cannot say enough about the excellent quality of service I experienced -- fixed the problem with first class service All the Way..Next time I need a car It will be at this Dealership In Hattiesburg Ms ....WAY TO GO!!!!

marcos.machado

9 de jun. de 2016

This is our first Hyundai. We contacted the dealership through the Internet. Fast reply! Mr. Vito was very knowledgable and helped us have a great experience. Great service overall.

gstringer1

7 de jun. de 2016

We traded our 3 yr. old Santa Fe for a new one not because we didn't like it but because we got a great deal on the 2017 and we wanted to upgrade.

lindarawls1947

2 de jun. de 2016

Vito was patient professional explained all the features on the vehicle made imy car buying an awesome ecperience will recommend highly to all my friendsand family

creeves0

2 de jun. de 2016

It was a good experience and I got a great car! The salesman worked hard to meet my expectations and provide me with the options I needed to be able to buy a car.

jdement78

2 de jun. de 2016

Mr .Vito not only was professional, but he made my experience feel like I had been knowing him for years...we talked like we were family.....he cared most of all.....& nothing I asked for was impossible through his eyes....

james.weeks

1 de jun. de 2016

Over all it was a good experience. I don't think I got the best interest rate I could have gotten with another dealership. The sales man told me 1.9 and ended up with 3.5. I know my credit rating is good and I put down 6k.

AUSTINHERALD

19 de may. de 2016

Absolute phenomenal service. There aren't many words to describe the first impression, the dealership atmosphere, and the quality of deliberate care. These guys don't just check to box, tell stories and push prices- they cater to your needs, make recommendations, offer solutions to issues, and continue to surprise even the pickiest buyer...ME. Two cars in 6 months explains a lot. Thanks again Gary, you're the best! Kevin, thanks for working with me on the trade...best deal I could hope for and the first time price up front- no haggling! Tommy thanks for the awesome service, hands down the best service manager I've ever encountered. And David, truly a great handover to finish up a purchase...you guys are all awesome.

laurelpro

19 de may. de 2016

I knew the car i wanted to buy so contacted on the internet and Vito was good and responded we worked out the app and price over the phone and the deal was done. simple and easy thanks

rking2

19 de may. de 2016

My wife and I test drove a 2016 Genesis on a Saturday, and then on the following Friday purchased the car from Mark Grubbs Hyundai because of the vehicle's quality and features, and because of the non aggressive and professional experience with Grubbs' new car representative. During the period between Saturday and Friday we looked at other vehicles including a Cadillac in another city. The dealer with the Cadillac called me five times in three days, and three of the calls were during the workday. The calls likely would have continued had I not asked the dealer to stop calling. There were no 'you must purchase now because' calls from Mark Grubbs Hyundai. Our final decision was between two cars, a 2012 Lexus LS460 and the 2016 Genesis. The Lexus only had 29,000 miles but did not include a warranty, and was priced only $5,000 less than the new Genesis. We certainly could have negotiated the Lexus price down a bit, but the Genesis was a better deal. Buy the Genesis -- you will not be disappointed.

dtortorich63

29 de abr. de 2016

We think the dealership did a good job in presenting the car and letting us test drive it. We appreciate the time they gave us and we got to meet the dealer, Mr. Grubbs. He was very nice.

coreyseals

27 de abr. de 2016

The staff and service at Mack Grubbs has always been great. This is our second Hyundai to purchase and we look forward to enjoying this one as well as we did the first. The quality and service of Hyundai and Mack Grubbs has always been exceptional.

foxywolf40

20 de abr. de 2016

Outstanding is all need to say. Love the 2017 elantra and after my experience with nissan, was treated with respect and compassion. Easiest car buying experience I've ever had.

melindsey4943

9 de abr. de 2016

"Over the years, I have purchased several vehicles, from several dealerships. I have had the opportunity to work with multiple salesmen. Often times, a salesman would attempt to have me ""buy up"", into something I didn't really need and was not cost effective for me to do so. On occasion, I took the bait and of course was dissatisfied with the ownership of the vehicle. With is transaction, Mr. Anderson met me when I arrived, asked me what I was looking for and he never attempted to sway my decision. He took me to the area of the lot with what I was looking for, pointed out and explained the different models. My decision at that point was, which color? Seamless transaction, and with ""time being of the essence"" in my fast pace environment, I could not be more pleased."

todydement

31 de mar. de 2016

Great over all visit and over all sales team would recommend dealership good price .service will have both vehicles serviced at your dealership thank you..,.

heather_marie85

11 de mar. de 2016

I am so glad that I went to Mack Grubbs the experience was great! It was my first time buying a new car and they made it an easy one. I really felt like the salesperson was truly trying to help me find what was best for me and not just there to make the sale. I love the warranty that hyundai has as well.

brooke.baggett

4 de mar. de 2016

I love my Hyundai Santa Fe Sport! The men at Mack Grubbs in Hattiesburg were so nice and very helpful! I would definitely recommend them to anyone.

CFINLEY988

19 de feb. de 2016

Everyone at Mack Grunbs Hyundai were great. Vito our salesman was excellent!!! Job well done from all involved in our purchase!! Will definitely recommend Mack Grubbs Hyundai. This is our 3rd Hyundai purchase in the past 2 years and this experience was by far the best!!!

DSHEMPER20048

5 de feb. de 2016

First time considering a Korean-built vehicle and we were sold from the start. After considering a BMW from out-of-town, turns out that what we were looking for was right near our home. Job well done. Thank you.

PAMELA.GIBBS

10 de ene. de 2016

Great experience from beginning to end. Thank you! There were other cars at other dealers that I liked, but when it came down to actually driving the car and discussing the features, and what was available and how the buying process worked and talking about warranty, the other dealers seemed uninterested or too busy or wanted to tell me why not to buy from the other dealers, not why I should by from them. Vito was interested in selling me the car I wanted, made sure he answered my questions, and was patient, professional and courteous. He was knowledgeable about the features of the car. The paperwork part was easy and David was knowledgeable and able to complete the paperwork quickly and accurately and answer our questions.

HRWAMBOLD

17 de dic. de 2015

I am very satisfied with how the dealer worked with our financial situationto enable us to get a new car. We have been waiting for a long time!

EVAMARIA.ROBERTS

8 de dic. de 2015

friendly, informative staff, made me feel safe as a single women to buy a car at this dealership. This is my second new car I got here, and I will come back

HELENWMOSS

2 de dic. de 2015

Buying my Sonata from Mack Grubbs was a pleasant experience. I had done my homework online and knew exactly which car and trim level I wanted. I was shown the exact car on the lot. The salesman was very helpful in explaining all the new technology and safely features. My prior car was ten years old so I had not used any new car technology. I am a senior citizen and appreciated the specific information respectfully given to me. I had anxiety about driving the Sonata, but the test drive went well with George quietly coaching me. My son had researched approximate amount I should get for trade in and amount I should pay for the new vehicle. The amount the salesman and the manager came up with was so close to what I expected that there was no need to haggle over price. So, no anxiety over technology, no anxiety over fair price. Very good experience.

DOBBS_HOLLY

1 de dic. de 2015

Great service with extremely friendly staff. The salesman even helped me clean out the vehicle I traded in. I would definitely recommend this dealership and car to my friends.

ROBERTHATCH82

28 de nov. de 2015

By far the best car buying experience. My family was taken care of in the best of ways. The sales staff is 10/10. I have now referred my whole family to Mack Grubbs Hyundai.

RMILLER0

24 de nov. de 2015

Salesman very knowledgeable and helpful. He worked with us on getting the paperwork done. Financial guy was very friendly and thorough with all paperwork Very happy with my new car

CSHAMIS

19 de nov. de 2015

Hadda great time. went in for a repair, left with a new car..lol..from now on always buy a Hyundai!!! this dealership was courteous and professional beyond belief.

SJJBANG52

13 de nov. de 2015

Very friendly people there . Very patient. Did not rush us. Will tell others about the great service we got. I believe it was the best I have been around.

CURLYTOPCOWGIRL

12 de nov. de 2015

This was the best car buying experience I have ever had. The dealership was immaculate in appearance. All of the staff were knowledgeable and super friendly as well as extremely professional.

AUSTINHERALD

5 de nov. de 2015

There is nothing I can't say that you won't figure out soon enough. They are the epitome of dealership service from purchase, delivery, and follow up. This dealership should set standard operating procedures for ALL Hyundai dealerships. They know what they're doing, patient, confident in their product and will back up the Hyundai name with their livelihood. By far the most pleasant experience I've ever had with car purchasing. Thanks Gary, Kevin and Tommy for the experience a Soldier always hopes for!!!

RAMONA.WILLIAMSON

26 de oct. de 2015

Everyone we worked with was friendly and welcoming. The easiest purchase of a car we have ever made. They really worked with us on everything.

VIRGIERU

23 de oct. de 2015

Best treatment ever and if I buy another vehicle I will definitely consider Mack Grubbs Dealership. I have really enjoyed this vehicle. I like everything about it.

DANIELANDPAIGE

16 de oct. de 2015

Great purchasing experience. Thanks to the entire staff for getting our deal done quickly and professional. Our son is delighted with his new graduation gift!!

MTCLOKE

28 de sep. de 2015

Very easy to talk to salespeople and manager. Did not have to repeat myself. Sales and finance persons were friendly, professional, and expedient. I came in to look, and left with a great vehicle that fit my budget.

KMSWOPE

22 de sep. de 2015

We really needed a new car. They had exactly what we wanted in terms of price and features and were very friendly without being overly pushy. Would definitely recommend this dealer to our friends. The new Elantra drives great!

CPM38

18 de ago. de 2015

Great dealership, great cars, great service. I would recommend a Hyundai to anyone. Our son has one and it has way over 100,000 miles on it. Ours had nearly 80,000 when we traded it. Best warranty ever. Sales people very nice.

PMTYLERTOWN

21 de jul. de 2015

Fill out application on line got approve, Went to dealership look around, pick out car and color, test drove, did paper work, and all in 3 hour and had a 45 min dive home

EMILOUPARKER

3 de jul. de 2015

This was a pleasant experience with no pressure or hassle. We had a professional salesman. The dealership was very clean and modern and The staff was all friendly.

JENNICE_HONEYCUTT2

3 de jul. de 2015

The whole staff was friendly, they really made me feel welcomed. Everything was on point and there were no disappoints while attending this dealership. I will definitely be recommending this dealership to others.

Ana

3 de jul. de 2014

Came to the dealership not expecting to buy a new or car and expected the normal back and forth negotiating tactics you read about all over the internet. I was surprised to see that when I pulled onto the lot all of their cars were already priced with the lowest price clearly in the windshield. This was a big deal to me since I am a female shopper and really not skilled in the art of negotiation (who really is). My salesperson Gary was great, he showed me 3 or 4 cars and let me pick what I wanted, not what he wanted to sell me. I actually bought my new Sonata that very day and couldn't be happier with the experience....2 thumbs up to the Mack Grubbs Team.

Unhappy shopper

2 de jul. de 2014

My salesman was very nice but the general manager was very uncooperative. I was set on a vehicle and even took 3 trips to the dealership. I was mislead by an offer and was offered under my trade-in value. I will definitely not waste my time with this company again! I was told they would do anything to earn my business but only got the run around. Needless to say after my 3-60 mile trips, 4+ hours, AND probably $40+ of gas later I am still driving my original car!

MarkyMarkham

5 de sep. de 2012

I just bought a 2012 Veloster and love it. Worked with a guy name Two Bits...no kidding. It's on his business cards. He was awesome and even bought me and my girlfriend a free dinner while we were waiting to have the car detailed! WINNING! A great experience.

SPre

1 de sep. de 2012

I recently bought a 2013 Hyundai Sonata from Mack Grubbs Hyundai. They were awesome! It was our first big purchase and we had specific needs and they found us all of them where other places couldn't. The price was great too. Obviously we wouldn't have bought if that wasn't the case. They were willing to work with us in order to make sure we were happy and comfortable. The biggest I thing I noticed compared to other dealerships was the facility itself. Though it is small, it is clean beyond belief. No kidding! Kevin took us for a tour of the dealership and the garage was spotless! And...with few cars being worked on. A good sign! ;)All in all we were extremely pleased to have worked with Grubbs Hyundai and even more excited to drive our new car around our new town! Thumbs up for them!!!