Donald Hicks

21 de nov. de 2015

This visit was just for the 35,000 oil change and check. S always the ervice was handle well.

dstan

21 de nov. de 2015

We were at the point where some basic maintenance was requried on our car. After talking to the dealer we carried our car in. The facility was outstanding, clean and the people were very professional. They even had rental cars that we could use so that we did not have to lose a day of running errands while our car was being serviced.

Mori

20 de nov. de 2015

Everyone was kind and friendly. My best visit ever!

Disappointed customer

7 de ago. de 2015

Got a quote out the door and then we came back to write up the deal it was $600 more than the quote. i guess i don't understand the english language. The salesman did not even come back to tell us the final deal. Someone else came to deliver the news. This is not the way to treat customers.

Brandy

5 de ago. de 2015

Service was great, didn't really know what I wanted and they made it easier.

JCoan

22 de jun. de 2015

This was our second purchase from George Pree and North Little Rock Nissan. We purchased our 2012 Frontier which we loved. Service department was awesome! We purchased our 2015 Sentra on Saturday June 22nd. George showed us exactly what we wanted to see, did not try to upgrade us to a higher priced vehicle. Although the process was time consuming, George notified us of every step they were taking in the process. He worked with us to get our payments where we needed them to be. If you are in the market for a new Nissan please go see George Pree at North Little Rock Nissan! He listens and he delivers. They also sell used cars! There is an awesome 2012 Frontier there if you are interested!

Michellef

8 de jun. de 2015

George Pree and the Finance Manager worked extremely hard to get us an amazing deal on a 2015 Nissan Altima and we could not be more pleased with our purchase. The ease of the whole process was incredible. Thank you all for such an enjoyable car buying experience.

Skeptic

4 de jun. de 2015

Took my low miles, 5 year old Frontier pick up in to dealer for thorough going over. No problems. No surprises. Tweaked a couple things for no cost. Very very quick completion of the work. Cost lower than I expected so I plan to use them more often, instead of oil changes at local chain store.

HAPPYINLR

22 de may. de 2015

HAD A GREAT EXPERIENCE BUYING MY CAR. THE SALESMAN RICKY G WAS VERY HELPFUL AND FRIENDLY. I FELT LIKE I GOT A GREAT DEAL AND WILL DEFINITELY RECOMMEND RICKY G AT NORTH POINT NISSAN TO ALL MY FRIENDS AND FAMILY.

GrumpyGuy

12 de may. de 2015

Checked around for wifes car oil change. NLR Nissan provided a fair price compared to Jiffy, Firestone and Walmart. Wait time was impressive with the number of customers in at the same time as we arrived. We came during the lunch hour and was out in twenty (20) minutes. Team inspected before and after the oil change and the tech presented and explained the finding in detail. NO HARD or/and SOFT UPSALE !! That alone made me go about this survey and rating. Refreshing to step back, think about cost and needs critical in the reviewed report. I am concern about budgeting my dollars wisely. Will go back.

Shane&Angie

12 de may. de 2015

We worked with Ramon Ramirez for our new vehicle purchase. He was great! Very attentive & worked with my husband through texts & emails for several weeks prior to our purchase. We live over an hr away & weren't able to go right away due to work conflicts but Ramon was very nice & understanding. He made sure the vehicle we wanted was on the lot for us to see. When we arrived he even had it pulled up for us! It's the little things he did & his personality that made for a great experience. Even called a few days later to make sure everything was ok & we we happy with the purchase. Definitely went above & beyond! Also our finance guy Shannon- he was great also! Worked to get us a great rate & extended warranty! It was nice to work with both of them. They definitely worked with us to get a great deal! Many thanks!!!

Elizabeth

11 de may. de 2015

I was not impressed with customer service over the phone. I inquired about a vehicle online. I had a man call me about it and we talked briefly before phone became scratchy and I hung up. He called a few days later to discuss the same Internet inquiry. I spoke to him for a long time about my current car and what I was looking for. He took my information and told me he would call me back the next day with an estimate for my trade in. He in fact called the next day, but did not even recall speaking to me the day before and was inquiring about the Internet inquiry I had done a week prior and had ALREADY spoke to him twice about. I told him I already spoken to him the day before. His response, " Could you refresh my memory?" I called the dealership to make a complaint and was put through to Internet manager. He told me his whole background and where he was from, even told me he has the "best memory at the dealership so I will remember everything you tell me" ...something I was not interested in while filing a complaint! He promised he would help me out. Took my information, car information, sent me his email address and asked me to email him the top 3 vehicles I would be interested in aND he would speak to someone about my trade in value and call me the next morning. Never called me back and I didn't hear from him until I emailed him next evening. He asked me when I could come in for visit. Never got the information he promised me. After I told him I would just take my business elsewhere (bc this was 2nd person at se dealership to do this in 2 days) he told me he would give me a ridiculously low offer on my car when I know by condition and Kelly Blue Book that was an extremely lowball amount. Horrible experience and I never even made it to the car lot!! First impressions are very important, and that first impression was not a good one!

Butch Casteel

4 de may. de 2015

My sales person was very very nice, and down to earth with us. He explained in lenght the features of the vehicle we were interested in. Gave us plenty time to make up our mind and didn't pressure us. it was a very pleasing experience.

Margaret

21 de abr. de 2015

Had gotten four-wheel alignment several weeks ago...didn't seem right. Went back on Saturday, explained wanted to have another. (I fully planned on paying for it as I'd not gone back immediately. I live about 50miles away and work all week) Dale Terry was my service writer. He was very gracious. After checking the work, he determined not to charge for the service. TOTALLY unexpected and VERY MUCH appreciated! I've been going to North Little Rock Nissan since I purchased the car there. And I continue to be impressed with the way they do business. Thank you!

AngieL

15 de abr. de 2015

Ricky did a great job helping us finds a car after the one I wanted had been sold... :( He did a great job showing us other options with the numbers we gave him. Great Job North Little Rock Nissan!!!! Love my Murano!

Christopher Haggins

3 de abr. de 2015

Eric Box I did not think we could get a car due to a little credit problem but he did everything he could do to get us in a car and We Love It! Thank you so much!

Dave

16 de mar. de 2015

I have visited numerous dealerships in the central Arkansas area. None are better than North Little Rock Nissan. Darrell is a professional.

CommonSense

26 de feb. de 2015

I figured once I was out of warranty it would be much easier to visit whichever oil change place was "quickest" and "less expensive". Like most people I figured the $19.95 oil change places would be better for meafter a few visits to those places and re-visits bc they couldn't figure out how to get the oil change rightleaks and other problems, not to mention your "inexpensive" oil change ends up being $90+ bc they charge you for everything from new and unnecessary air filters, wiper blades, up charge for synthetic oil, etc I decided I'd go back to NLR Nissan where I had been going. These guys are trained to repair and service NISSANS. They know what they are doing and they back their work. I don't know why I ever left to begin with. Won't make that mistake again. So, people, if you own a NISSAN, go to a NISSAN dealership. It just makes sense! Thanks North Little Rock Nissan.

NLRNissanFan

24 de feb. de 2015

I didn't purchase my vehicle at this dealership but moved my service business to NLR Nissan after an less than great experience at another dealership. Best decision I ever made. These guys have a great team and I've been happy with every visit. Thanks for giving me continued great service!

CynC

18 de dic. de 2014

I wasn't really looking to do anything yesterday, but George Pree met me outside on a cold afternoon. I told him I was thinking about trading but that I loved my little Mazda Miata and wasn't sure I really wanted to part with it. I'd had 2 Miata's since 2008 and I loved driving it. We talked and he asked me what I would be looking for if I wanted to replace my 2012 Miata. I had been looking at the Nissan Juke and I really liked them and told him some of the things I would like to have. He showed me one and we took it for a test drive. I really loved how it handled and the comfort without it feeling like a huge vehicle. He was very patient with me when I asked, "Well what if we did this", and he worked with me until I had what I wanted for the price I was looking for but I still wasn't sure if I wanted to trade. He let me take my time and work through the trade and I'm so happy that I did. I love my new Juke and it's so much fun to drive. George worked with me on the deal until we had something I could live with. I'm so happy that George walked out to meet me that afternoon because I absolutely love my new car.

Alex

22 de jun. de 2014

I dealt with Mike Pace and he was extremely helpful and cordial. I would certainly recommending dealing with him!

Bob H Graham

20 de jun. de 2014

first new vehicle in 30 years, was pleasantly surprised at the attention that everyone paid, Attitudes and efficiencies exceptional, Impressed greatly by the express service adviser "Cara Corder". A world of difference from 30 years ago..

Russell

9 de jun. de 2014

I went to North Little Rock Nissan not expecting to really do anything but look at a few cars and consider trading my used vehicle in at some point. I met with George in the new car area and his customer service, honesty, sincerity, patience and knowledge got me to drive away in a new car and I am no easy sell when it comes to big purchases. I was not pushed or forced into my purchase and George listened to what i was looking for in a vehicle and gave me just that. He showed me Price information to show that he was not inflating the price on me and I was just blown away by his customer service. I highly recommend North Little Rock Nissan to anyone who is looking into buying a new car and i also recommend that you speak to George, so that he can have the opportunity to WOW! you like he did me. I hope someone finds this review helpful.

Trish

3 de jun. de 2014

I had one interaction with a very negative manager, but the rest of the staff worked to correct it. I am very appreciative and Wafi and his excellant customer service skills. I am also very impressed at Nissian and their willingness to deliver a car to your front door!

Tanya Hampton

19 de may. de 2014

Neil was extremely easy to work with, he knew his cars, was not pushy, just a top of the line salesman. If your looking for a new car with a great experience see Neal. Tanya Hampton NLR

georgiamae

13 de may. de 2014

After having trouble putting faith into car dealerships before. A relative asked me to talk to J.T about finding a car. I wasn't let down! J.T is an amazing car sales man. Nissan has worked with me and I'm very happy with the service and my car. They did an excellent job at putting my worries to rest!! I would recommend them a thousand times over!! I'm so excited I got to deal with J.T and his team!! Thank you so much!!!

Kennetha Chidester

8 de may. de 2014

The service was top notch. The quick service and low wait time made a big impression on me. So I recommend them to anyone. Thx again North Point

Chucke

29 de abr. de 2014

My wife and I went to 4 dealers and found J. T. And the staff wanted to do whatever they could to get our business. J.T. worked hard with no high pressure sales. They stayed 2.5 hour after close to finish the sale of our Nissan . I would highly recommend them to every one. They were very knowledgable of there vehicles. AAA!!!

DW Hicks

10 de abr. de 2014

I have purchased two new trucks from North Little Rock Nissan in the last five years and I could not have asked for better treatment at the purchase time. Following purchase, the service has been excellent. I have and will continue to utilize their service.

Mary H.

4 de abr. de 2014

Great Experience, quick and helpful, The inspection showed bad battery that was replaced under warranty which I really appreciated. Thanks, Darrell Hurt!

extremely pleased

25 de mar. de 2014

Love their new 30 minute express program because it gets you in and out!

Matthews

18 de mar. de 2014

I am very pleased with our recent purchase of our Nissan juke. This will be my third Nissan and our sales person Neal Nesler went above and beyond to help us. I would recommend Nlr Nissan, but more so I would highly recommend Neal. No pushy tactics. I'll be back for sure.

Cnicole

5 de mar. de 2014

This place , it took me a week in this car process every other car lot gave the the run around about income and so on . Nissian kept calling me so I finally decided to answer , it was the best decision I've ever made . I was there found a car, signed paper work and financed in a hour and a half I was driving off in my new car .

Carla and Roxy (The name I gave my Rogue)

28 de feb. de 2014

I have to say that Eric Box at North Little Rock Nissan was the most wonderful car salesman I have ever worked with, he beat the deal of my local dealership by a landslide. He wanted me to have my car the next day and offered at no extra cost to have it delivered to me in Texarkana! When the car showed up, it had even more options on it than the higher priced one at the local dealership! This was my first Internet car buying experience and Eric Box went way beyond normal customer service for me! Also I have to give thumbs up to Madison in finance for being so helpful! You just don't find customer service like this anymore!

I usually hate car shopping

13 de feb. de 2014

Greatest car buying experience I ever had. No pushy salesman and he didn't treat me like a "dumb female". They offered a great price that I couldn't resist.

Amy E.

1 de dic. de 2013

Robert Watkins was very nice, helpful, honest and easy to work with. He got me the exact vehicle I wanted at the price I wanted. I had contacted other dealerships, and they were not willing to work with me on getting the deal I wanted, and NLR was so so nice and helpful. I seriously felt like family there, and I plan to come back for service, etc. despite living closer to another Nissan dealership. Dave Manos was a great finance manager, and Chuck was a great sales manager. The entire staff was friendly, and I never felt like I was in the ocean surrounded by sharks as is the case at most car dealerships :)

CBear464

20 de sep. de 2013

Jalisa Jackson was our salesperson. She wasn't pushy but was very patient and helpful. She was also very willing to be there when or if we needed.

Barb...a happy camper!

20 de ago. de 2013

I bought a Sentra from NLR Nissan in 2009 and had a good experience. I recently returned to NLR Nissan to "look" at the Altimas since I had only had my Mustang 8 months and thought I would be too upside down to actually trade it in. My salesman, Jake Robbins, was extremely well informed and a joy to work with and this dealership went above and beyond to work a deal, even staying open until 10pm. They were able to get me in the Altima and meet my buying demands, even bettering the deal in the finance department, by getting GAP coverage and a lower interest rate. I highly recommend NLR Nissan, but even more, I highly recommend Jake Robbins; he is likeable, knowledgeable and has an incredible memory...he will go far.

SHASTA SMITH

26 de jul. de 2013

I WALKED IN AND TALKED TO GEORGE PREE, I TOLD HIM WHAT I WAS LOOKING FOR AND HE WENT OUT OF HIS WAY TO FIND THE CAR I WANTED. HE WENT ABOVE AND BEYOND WHAT I CONSIDER CUSTOMER SERVICE. HE HELPED ME WITH MY FINANCING & MADE SURE I WAS HAPPY. I HAVE NO COMPLAINTS AND WHEN THE TIME COMES FOR A NEW CAR/UPGRADE I WILL DEFFINETLY GO BACK AND SEE GEORGE PREE. .

Linwood Harrison

4 de jul. de 2013

Literally walked in, told the dealer what i was looking for and he found what i was looking for but better, would recommend this place to anyone!

Amanda Harcrow

2 de jul. de 2013

I highly recommend North Little Rock Nissan! I have purcashed 5 vehicles here since 2007. I have also recommended 5 friends and family members who have also purchased vehicles here. We have all been very satisfied with sales and customer service. All 10 vehicles were purschased through Eric Box, sales person. He is wonderful and would recommend him to anyone. Thanks for being a wonderful dealership.

Jean Roark

1 de jul. de 2013

I had a man named Jason Houston that went completely out of his way to sell me a car!!!,,I told him my budget,,he worked with his finance manager Marty,and between the both,I am the most happiest woman ever!!!!,,I love my nissan sentra 2005!!!!!,,i told him what I was looking for and I got what I was looking for,,THANK YOU JASON HOUSTON AND MARTY!!!!,,a friend and a life time customer!!!!!!!!,,Jean Roark...

Duckie

29 de jun. de 2013

I really enjoyed my experiance at this dealership. They were all just real people doing their job very well.

Wild Bill

8 de jun. de 2013

Was negotiating with several Nissan dealers (7) by email/phone. They were running some type of contest at dealers in Little Rock area. They tried so hard to sell me a car! After another dealer had made an unbelievable offer on the car I wanted, I committed to them. When I told North Little Rock Nissan internet manager I had made my choice he offered to have their car delivered all the way to Mountain Home, Ar. if I would buy from them. I reluctantly told him I couldn't, in good conscience renege on my other dealer. Now that's trying harder!

Billy M.

15 de abr. de 2013

I really enjoyed working with Michael, He was professional and easy to work with, I would buy another car from Michael. The whole buying process was made easy from start to finish .

Jimmy Adamson

1 de abr. de 2013

I have bought three cars here and it has been great every time. Eric box knows his stuff and does what he says without being reminded !

Charlet Jones

19 de mar. de 2013

I enjoyed my visit at the North Little Rock Nissian. George Pree was an excellent salesman. He got me exactly what I asked for with no scandals or lies. I was very pleased with his Professionalism. I will most definitely recommend him to anyone as well as North Little Rock Nissian.

Amanda H. (First-time new car buyer)

12 de feb. de 2013

I purchased my very first vehicle without the help of my parents and the overall experience was so stress free!! My salesman treated me with respect and was so helpful over the phone prior to purchase. After only two days, I had a minor wreck. I called my salesman and he was there with me every step in getting a rental, insurance estimate, etc. and this was not his job. I highly recommend this dealership (salesman: Jason Houston) and also the finance department (young, nice girl) were very helpful in the financing process!!

370 Z owner

2 de sep. de 2012

This is a top notch Nissan dealership, Other people might have problem with this dealership but I had none I guess they can't please everyone.

Average guy

25 de ago. de 2012

I requested a quote for a new 2013 Altima. The price was very fair, and no hassles on the purchase. Smooth purchase process and nice salesman. I would recommend the dealer to a friend.

jtmed121

30 de nov. de 2011

I purchased a 2011 Nissan Frontier at the end of May 2011. I traded it for another larger pickup in October. I went in and filled out a cancellation form for my GAP and Maintenance Plus contracts on Oct. 12th. Waited about 6 weeks and called to inquire about the status. I was told that they would call me back after they look it up. No call even three days later. I called them back when I received a check for alot lower than I expected. They said it was for the Maintenance Plus contract and when I asked why it was lower they said "Call Nissan because I just submit milage and it gives me a number". When I asked about the GAP contract at first they stated that I had not purchased one. I was looking at my contract. I contacted the GAP administrator and they informed me that it was still active and was never cancelled. I called the dealership back and they said they would cancell it that day but I would have to wait another month to get my refund because they must be paid first before a check is cut and sent to me. So because they did not do their job and do not care about customer service I have to wait again. Customer service would be to cut the check, appologize for the mix up and make them wait for the funds to be deposited into their account. You are only a dollar sign to this dealership so stay away.

heather

17 de sep. de 2011

I purchased my first altima 07 at this dealership, I had a wonderful experience. The car was wrecked, so i went back. This time i "upgraded" to a maxima. They had a 500 miles or so many days money back guarantee. I bought the car on Friday. Drove 5 miles to my house. Where my Father picked me up in his truck so we could go hunting. I thought about the car all weekend, then on Monday we came back and i went to work in the maxima. The drive there was horrible, I hated the head rest, seat, etc. I was not happy with my choice. I took the car back so i could purchase an altima instead. They had wrote the mileage down wrong on my contract, said there was Nothing they could do for me at all. I should go home and be happy, that i'd like the car in a couple of days when i got used to it.!!!!!!! I had my father talk to them, my husband, me, we talked to salesmen, general manager, other managers. the guy that wrote the mileage down wrong admitted that he did not check the mileage for accuracy. They still would not help. They patted me on the head and sent me out the door. 6 months later i went to Crain Kia on the other side of the freeway and traded in for an altima, I love it and Crain was awesome. I will NEVER buy another car from North Little Rock Nissian. They Do NOT care about you, They Do Not care about REPEAT customers.