Bruce Nobile

7 de jul. de 2016

When I called for an available service appointment, Tim was very courteous and accommodated my request. I required a ride home from Medford Ford and a pick up the following morning to retrieve my vehicle. Jim was exceptional and talked about the new 2017 Fusion he took me home in and the 2017 Explorer he picked me up in. Quite interesting since I have an original 2000 Explorer. It certainly is giving me something to think about in the near future. As for service, excellent. Thank you Medford Ford. You'll definitely be seeing me and my Explorer again.Sincerely,Bruce S. Nobile

Karen Kline

4 de jul. de 2016

My car broke down and I needed to get it fixed ASAP as I was leaving for vacation the next day . Even though they were extremely busy Gus got me in and out of there in an hour . I was very impressed with their customer service and would highly recommend them.

Michael Lipka

29 de jun. de 2016

Have started usung Medford Ford for its Quicklane. Excellent and quick service. Always used another local Ford Quicklane until they started adding on additional "Shop Service Fees". Will now use Medford Ford.

Valerie Penz-tulay

26 de jun. de 2016

I made an appointment online. When I came in to drop the car off, I was told they didn't have the appointment, and they were booked full. They said this happens sometime, and asked if I could leave the car overnight if needed. I work in Phila and need my car to get to and from work. At the time I made the appointment, there were many time slots open AND I rececived an email confirmation. He said they would try to get it in. I said if they didn't, I was taking it to Echelon and the only reason I could make the appointment was because I was off work for bereavement. They did get my car completed by the end of the day, however, I have white leather seats and the passenger seat had grease on it in three places. I was not happy about that.

Mark Tochterman

24 de jun. de 2016

I brought my car in because the battery went dead and without realizing beforehand the entire job was still under warranty. Gus was great and the work was done professionally and on schedule.

Robert Colangelo

23 de jun. de 2016

called the service department with a problem with my car, they got me in and did the repair the same day

Dennis Cahill

20 de jun. de 2016

100% HAPPY. Very good experience from the internet salesperson, inside sales and manager.

John Sullivan

20 de jun. de 2016

I WAS DEALING WITH PAUL CARUSSO, PAUL COULDNT HAVE BEEN MORE HELPFUL. HE MADE MY BUYING EXPERIENCE EASY AND PLEASANT. BOUGHT A USED 2013 FORD EDGE.

Edge owner

16 de jun. de 2016

Called to set up service for a fuel tank recall notice from Ford (no rush). Was given an appt in a few days. Within 10 min of dropping off car I was given a ride back home. Service was complete in a few hours and got a phone call that I could pick up anytime good for me. Painless, prompt, courteous people... everything you could ask for in a dealer service dept.

Michael Finlay

13 de jun. de 2016

Worked was performed in a timely manner and vehicle was returned when promised. Staff is friendly and courteous

Carol Reilly

31 de may. de 2016

I was given an appointment quickly and courteously. I dropped my vehicle off at the appointed time and the service was done in the time I had been told. Car seems to be fine and the problem I had was fixed.

Walter Weis

30 de may. de 2016

This is #5 purchased at Medford Ford Paul is our sales person wonderful doing business with this group.Tough to walk away from 72 month interest free.

Nancy Finan

26 de may. de 2016

2011 Ford Edge. The staff is always friendly and I am able to get an appointment within a reasonable timeframe. However,....this was the 3rd time the vehicle was taken in for the key fob problem. 1st time was 30 Oct 15. 2nd time both key fobs brought in and was told it was not the fobs or the batteries, if problem persisted it was probably a much more expensive fix.This visit (17 May 16), 1 key fob was replaced and the 2nd fob needed a new battery. Both fixes were exactly what I had said was most likely wrong back in October 2015! I was inconvenienced for 7 months, 3 trips to the dealership and through the winter I was not able to use the remote start to warm up the vehicle!!!

Helen Hagopian

20 de may. de 2016

the only flaw is the waiting room st Medford. A little upgrade would be nice and coffee would be great while you wait.

James Riley

10 de may. de 2016

great timely service friendly staff (Gus) very patient man dealt with unruly rude customer in a very professional manner. Very impressed.

Domenic S Maio

7 de may. de 2016

The salesman Kenny was great !Did a good job explaining how a lease purchase works and the benifits.I would definitely come back to Medford ford and Kenny for my future lease or purchase.I would hope our community will go on suporting our local businesses like Medford Ford . DOMENIC S MAIO 2016 FORD F150 LARAMIE

Richard Shaw

29 de abr. de 2016

Service department is great , that is why I keep coming back !

Judith Long

27 de abr. de 2016

My car was towed late in the afternoon and was repaired and ready for me the next morning. This also included my regular tune up. The shudder that I had put up with since buying the car is now gone. The people there are always happy to explain to me what is being done and why.

Robert Paolini

22 de abr. de 2016

Really easy to work with. Very trustworthy. Work is done on time.

Glorybe3

22 de abr. de 2016

I was at Medford Ford to talk to someone about the possibility of turning in my very old car for a newer, better one. I was feeling quite anxious, as I'm a 70 year-old woman, retired, and I had not bought a car for many, many years. However, when the salesman, William Herschell, came over and reached out his hand, I began to feel a little better. After our conversation began I truly did begin to relax. He seemed to know exactly what I needed and he assured me he would do all he could to find something for me and help me along with the process.He was friendly, kind, understanding and extremely knowledgable. Did I mention that he has the patience of Job? When I left Medford Ford in my new little red car, I still felt a bit anxious (this is a big deal!) but I remembered Bill said I could call him with any questions I had. I'm very grateful that he was there to help me.

Scott Harris

18 de abr. de 2016

Great place to go with whatever you are looking for.

Robert Kurelko

19 de ene. de 2016

I have no problem with Medford ford been coming here over 50 years I purchase over 40 cars from Ken Worrell and cant complain on any if a problem he took care of it that's why I keep coming back plus I will pick up my new fusion tomorrow

John Humes

18 de ene. de 2016

Excellent, timely and Professional care taken by Tim once again. I couldn't ask for more.

Carole

15 de ene. de 2016

The experience was great. From making the appointment, dropping off the car & the service itself.

Debra Thompson

11 de ene. de 2016

I was very satisfied with the service received. I was glad to find out I had a nail in one of my tires and that a major part needed to be replaced. I had also come for a good oil change in all of its components.

Tracey Caesar

11 de ene. de 2016

We have been happy Medford Ford customers for over thirty years...both for purchasing cars and for their wonderful service department. I can not say enough positive things about the efficient, friendly, knowledgable staff they employ and would never think of going elsewhere.

David Prescott

9 de ene. de 2016

Prompt courteous friendly service to my 2008 Luncoln Town Car.

John Lemunyon

5 de ene. de 2016

2015 F150 Supercrew cab, 6.5 bed, ecoboost engine. Service and staff, excellent, professional, knowledgeable, polite, family atmosphere! Extremely pleased with truck, service and staff!!!We will definitely recommend to family and friends!!!

Richard Dettinger

5 de ene. de 2016

At a busy time of the year, being able to get this necessary service done quickly was terrific. It seems like I'd just gotten a coffee and sat down, and my car was done.

Bruce Spencer

5 de ene. de 2016

the people at medford ford are excellent the best in customer service

Lori Davis

25 de dic. de 2015

I purchased a Toyota Tundra from your dealership and I was not judged as a professional woman who wanted to be in a big truck. The salesman, Paul, was friendly and professional and followed through even when it was the hustle bustle of the holiday season.

Mary Baldwin

22 de dic. de 2015

my work was completed in the time frame I had been quoted.

Ed Poss

22 de dic. de 2015

Thank you for your great service, See you in 5,000 miles, Great job done by everyone......

Tom Johnson

21 de dic. de 2015

I have taking my car to Medford Ford for the past 5 years and have been extremely happy with the service.

Louis Sarcone

7 de dic. de 2015

It was smooth friendly customer service, very explanatory fast moving process

Scott Wishart

4 de dic. de 2015

I went to Medford Ford to inquire about warranty service on my F-150. I was set up with a convenient appointment. I returned on my appointment date and time and my vehicle was serviced promptly. People in the service area were friendly and helpful and kept me up to date on the progress of my service. It was a very good experience.

Robert Lamarra

1 de dic. de 2015

2013 Taurus. Service completed quickly and staff was very helpful as they always are.

Helen Hagopian

29 de nov. de 2015

Service call,first time at dealer since moving into area. I was satisfied with the experience

BKat

19 de nov. de 2015

I am thrilled with the amazing help and customer service I received at Medford Ford. I was having a very difficult time with a newer Ford that I had bought at another dealership and the Sales dept at Medford helped me tremendously. I was able to give back my car and get into a brand new Ford with no problems.I highly recommend Medford Ford to anyone who is looking for a new or used vehicle. The sales team is amazingly helpful and are genuinely concerned for their customers!

Richard Shaw

16 de nov. de 2015

Quick and great service with out an appointment . That is why I go out of my way to keep coming back to Medford Ford.

TMac2

16 de nov. de 2015

Medford Ford has repaired my used 2013 Ford Focus twice in the past 11 months. Both events have been great experiences. They have gone above and beyond other dealers to troubleshoot problems with my car. The staff was courteous with me and kept me informed to the status of my vehicle. My car was returned as clean as they received it. They are very professional. Thank you Medford Ford!

JC

12 de nov. de 2015

Easy to schedule a service appointment online. Service was fast and friendly. Will return again for my future auto maintenance visits. The only thing that I suggest for improvement, is the waiting area. It needs some redecorating/painting and upgrade. The showroom floor and office areas is nice, but the place you wait during service feels like the it's stuck in a time warp. Sorry...I feel everything a customer sees at the dealership should be pleasant and/or impressive. It feels like unless you are buying a new car, you have to wait in the "ugly" room. :(

Timothy Goad

12 de nov. de 2015

Guys do a great job from receipt of car to delivery

June Siedlarz

5 de nov. de 2015

everything was fine as always. I have never had a problem

Dan

29 de oct. de 2015

Medford Ford always provides excellent, prompt service!

Chuck Buckley

28 de oct. de 2015

Recently purchased a used 2010 F-150. The salesman, William Herschell, was very knowledgeable about the vehicle, and there was no high pressure sale tactics. From the salesman to the mechanic who put air in the tires, they made me feel as if I was an important customer. Nice Job. Thanks... Chuck Buckley

Helen Hagopian

22 de oct. de 2015

Update your waiting room! And bathroom. My previous service dealer, Chapman, always put heavy paper on mat before tech got in car. Kept mats clean.

William Hurley

7 de oct. de 2015

Service was well coordinated. Staff was very helpful.

Bridget Rubin

6 de oct. de 2015

Service manager was very helpful and sales people helped me to pick up my car after the service department closed due tomy schedule.

Timothy Curry

2 de oct. de 2015

FORD ESCAPE SERVICE EXCELLENT STAFF VERY HELPFUL

Scott

29 de sep. de 2015

I moved to the Southeast Mount Laurel/Medford area with my Ford F-150 from out-of-state, and the staff at Medford Ford have been great, treating me like I bought my truck there; I couldn't be more pleased with the service and friendly interactions that I've had with them.

David Prescott

29 de sep. de 2015

The 90,000 mile service on my Lincoln Town Car was handled promptly, courteously and professionally. The staff was friendly, helpful and efficient. My car was ready at the appointed time and is running smoothly.

John

25 de sep. de 2015

Easy in and out for my oil change! I have a large truck that usually wastes alot of my time, but not here. Quick, easy useful advice and will definately bring my truck back.

Sharon Beyerle

23 de sep. de 2015

It's the only place o would go for repairs or to buy another car .

Wilbur Durbin

23 de sep. de 2015

All went well. I have no more to add.; If tgis isn't enough , I will end.

Rose Hill

19 de sep. de 2015

I was looking for another ford fusion.i had a 2015 but was in an accident and it was totaled. So I went right back to see Bob M. They didn't have the Eco boost with what a had in mind they looked around in the area and found just what I was looking for in a 2016. Very happy with it. My son also just bought a mustang from the same dealership.

G P Lecrenier

18 de sep. de 2015

SERVICE STAFF HELP WAS ALL THAT COULD BE EXPECTED.WHILE I DIDN'T ACTIVELY SEEK IT OUT, I THOUGHT SOMEONE FROM THESALES STAFF COULD HAVE BEEN A LITTLE ATTENTIVE RE MY INTEREST WHILELOOKING AT FLOOR MODELS, ESPECIALLY SINCE YOU NO LONGER MAKE NEW MODELBROCHURES AVAILABLE (ON THE OTHER HAND I APPRECIATED NOT BEING OVERLY HARASSED).

Michael Corley

18 de sep. de 2015

Service was preformed on brakes. was done in a timely manner.

Jerry Gruden

15 de sep. de 2015

on the spot oil change, no delay. Also gave me a quick quote on some possible future maintenance

Mike Dolezar

3 de sep. de 2015

Medford ford did such a good job I am bringing my wifes car there sat morning !!! Thank You..

Simona Mccleese

3 de sep. de 2015

They took me right away and talked to me with care and very friendly

Jack Quinn

26 de ago. de 2015

Great experience. Medford Ford had the car ready before it was originally scheduled. Thanks

Barbara Larr

25 de ago. de 2015

From the moment I walked into the dealership ,to the moment I left ,everyone was extremely ,pleasant ,nice and helpful.

Sean Runner

25 de ago. de 2015

Excellent service on my 2004 explorer. Not only would I recommend you to others I would buy my next car from you.

Anne Carr

24 de ago. de 2015

On Friday, August 21, I had my 2010 in for general servicing. I had also minor work done. My final paperwork showed that my battery was checked and reported at 100%. Today, Monday, August 24, my battery died and had to be replaced. What kind of test was run on my battery to find such a difference?

Maury Levy

21 de ago. de 2015

Bob Michael was a big help in finding the right car. I never felt any pressure from him. It was a positive experience.

Alethia Walker

18 de ago. de 2015

Clean, fast and efficient! Even matched a price deal. I'll definitely return for future servicing needs! Thanks :)

Charles Sansone

18 de ago. de 2015

Took my truck right in and finished work quickly, was able to get to work on time,thanks

Brian Gardner

11 de ago. de 2015

Salesman was knowledgeable and very helpful. Sales manager was straight forward and gave me a fair deal.

Robert Gavin

10 de ago. de 2015

I am very satisfied with your "QuickLane" service.

Steven Farrell

9 de ago. de 2015

The service department was very honest, helpful and efficient.

Carol Reilly

9 de ago. de 2015

I brought my C-Max in for it's 5000 mile check up. The service manager was very helpful in giving me an appointment before I was going to start on a trip. The service dept. also did the recall work relating to the battery problem. The only problem I have noticed is that, because the battery was disconnected, several of my digital displays are out of wack. Since I am technologically challenged, it will take me some effort to correct them. Other than this, the car has been running fine during my trip.

Joseph Conover

5 de ago. de 2015

2015 F350 was a great buy. Thanks to the staff, as always a pleasure to be a customer since 1987!

Brian Gardner

5 de ago. de 2015

Joe the salesman was very helpful. He was knowledgeable on the vehicle and when he didn't know and answer he made every effort to find an answer for me. Mike the sales manager was straight forward and honest. I feel I got the best deal I could have.

Carl Vogel

5 de ago. de 2015

The service is always good and Tim and Gus trustworthy. I can cite examples at other dealers where this is not the case. I have never had a problem with any service performed at Medford Ford.Recommendation: trying to get a Saturday appt is extremely difficult. Quick Service advertises just stop by for an oil change but in reality, you have to schedule a Saturday appt 4-5 days ahead of time. The previous 2 attempts, I called on Thursday or Friday and was out of luck. I work out of state and am only available on the weekends so it really makes it hard for me to get my Fords scheduled when I don't even know my weekend schedule until later in the week.

James Butler

4 de ago. de 2015

It worked out really well! I took the car in for an oil change and to have some service things taken care of (there was a sensor in one of the tires for the air pressure that must have gone bad), and the car was serviced, returned on time and it worked out well!

Greg

1 de ago. de 2015

Purchased a Ford F150 truck, good customer service, nice sales person (Joe B), and excellent price! Great experience!!

Denise Russella

30 de jul. de 2015

The sales team was very friendly and helpful. This was the easiest and fastest car buying experience I ever had I was in and out in 2 hours. I would recommended them to anyone that is looking for a new car.

KS

29 de jul. de 2015

I am always pleased with the service i receive from the service department

Cynthia Emerick

27 de jul. de 2015

Every one was very polite and helpful. The waiting area was pretty comfortable, also I had a problem with a part of the front bumper came ocf and you put it pack for me which was very appreciated.

Bruce Krohn

26 de jul. de 2015

I had only an hour to get the service performed and Medford Ford delivered on time. This was also a pleasant surprise since I did not make an appointment!

John Dennis

24 de jul. de 2015

I needed an oil change on my 2015 ford explorer, I called and svc mgr Gus , He said they were all booked up on Saturday but to call in first thing and maybe someone will have cancelled. I did and they were able to take me right away.

Judith Long

23 de jul. de 2015

Couldn't have been more pleasant. Everyone was courteous and respectful from the young man who directed meto an appropriate parking spot and told me where to enter the building to the person who took my information for the mechanics. I will be going to Medford Ford for my next scheduled inspection as well and would recommend to others to do the same.

Dominick Falcone

21 de jul. de 2015

Medford Ford did an excellent job. I have bought two cars there in the last 8 months. My salesman Joe and sales manager Mike have been excellent to work with.

Gina Volponi

20 de jul. de 2015

Since I moved to the are 2 years ago I've had all my car services done at Medford Ford. Gus and the other man that are at the service desk ( I forget his name) are always a pleasure to deal with!

Sofia Navarra

17 de jul. de 2015

always helpful , always reliable always friendly , Thank You!

Christopher Zimmerman

14 de jul. de 2015

The service team at Medford Ford is always extremely friendly, whether yore in for an oil change or a problem!

Ronald Hawryluk

11 de jul. de 2015

Customer service was very helpful. The mechanic explained that the sync software needed to be updated. Also the Iphone needed a update. They were able to resolve the problem very quickly. It took only a hour and half from the time I brought the car in to the time I left.

Vivian Altbrandt

7 de jul. de 2015

I purchased my new Focus from Medford Ford, and had my first experience with your service dept. It was a really pleasurable day. From making the appointment, to making the repairs and documentation, every person was professional and friendly. I will not hesitate to reccomend Medford Ford.

Jeff &Jaci Raboczkay

7 de jul. de 2015

The service staff were awesome. We were back visiting relatives and started having issues with our F-150. They were able to find the issue and get the parts and have it fixed the next day. We had yet to travel to update NY and back to MN and we had no further problems. Thanks for the quick and courteous service.

Michael Corley

4 de jul. de 2015

As usual the Quick Lane service was good. Had the truck serviced (oil change) and done in an hour.

Lisa Heims

30 de jun. de 2015

Everyone is always so friendly. Keep us the great work.

Holly Ricker

29 de jun. de 2015

Staff was great! The only thing missing was a complimentary car wash which I got used to having from Toyota/Scion my old dealers.

Carl Nelson

29 de jun. de 2015

I came in for my regular 5.000 mile servicing and everything was handled efficiently and promptly.

Mike Stillman

20 de jun. de 2015

Great Service. Staff answered all Questions. Did not have to wait long for Service

Robert Paolini

12 de jun. de 2015

Seriously, you guys make owning a Ford easy and fun. I can always get a service appointment and the work is done quickly and without any hassle. Thanks!

Nick Bouyea

11 de jun. de 2015

Staff was very helpful and kept me informed on my service. Did a great job getting my car in and out fast.

Robert Wood

10 de jun. de 2015

Everyone was great, it would be also a good thing if you had WIFI in the waiting room.

William Vankeuren

9 de jun. de 2015

Ford Flex '13 left over. Prior research showed that the sales persons were in the ball park on invoice price, discount from sticker, and on trade in value. I knew what I had to trade, I knew what I wanted to pay. No high pressure tactics (to which I react very poorly). Good experience. Now we will see how good the service dept. is. I refuse to deal with two other local Ford dealers because of very bad service department experiences.

James Campbell

5 de jun. de 2015

I got a "Great Deal" with my "2014 Ford Fusion SE" leftover model. It is just a "Beautiful Looking Car" with the "Sunset" color and "Classy" looking body style. It is a "Real Sweet & Sexy Ride" to travel around in every few days to do things. When I go to Harrah's Casino in Atlantic City to "DO/AC" I will be riding down there in "True Style" with my new 2014 Ford Fusion Se. Thanks Medford Ford for the combination of a great deal and sales service. I am looking forward to buying "My Next Ford" from your dealership.

John Eyman

2 de jun. de 2015

Maintenance service was done efficiently and on time while I waited.

Pat Macmaster

28 de may. de 2015

This was my first time coming for service and I was looking for a place close to work so that I could drop off and walk to work and come back later for my car. The service manager, Tim, was very nice and pleasant and called to update me on what my car needed. I was afraid my car needed brakes and it did and I feel I got a decent price for the repair. I will definitely return for all of my service needs.

Francis Beadle Jr

25 de may. de 2015

The service was performed as requested and my truck was ready at the end of the day. I called to find out the status close to 5PM and was told they were just finishing up the paperwork and would have been calling soon. I was pleased with the results.

David Prescott

18 de may. de 2015

Service experience for my car was fast and efficient.

William Haddon

11 de may. de 2015

The work was good and completed in the amount of time that I was told it would take. All personal were knowledgeable and very polite.

Anthony Ragucci

6 de may. de 2015

great work. always professional and super willing to help

Brian Tarrant

2 de may. de 2015

Fast service and great price, especially considering it's at a dealership.

William Michael

25 de abr. de 2015

Tim & team did a super job of replacing my tires after an unfortunate blow out. The job was done on an emergency basis. Skip Michael

Janet Massaro

24 de abr. de 2015

We had an emergency with our Escape and Medford Ford took the car in right away and it repaired and back to us in less than 24 hours! Amazing service! Thank you!

Stephen Herko

23 de abr. de 2015

The price was lot less then I figured, and the repairs were completed sooner them expected. Tim the service manager was very helpful, used all the coupons I brought in to get me a good deal.

Elsie Anaya

23 de abr. de 2015

EVERYONE WAS FRIENDLY AND NICE. SERVICE WAS DONE IN A TIMELY MATTER.

Ralph Hagan

22 de abr. de 2015

My semi-annual appointment for "The Works" was completed efficiently in a reasonable amount of time as I waited and read, drank a cup of coffee, and watched cable news programs in the comfortable waiting room...My service management person, Gus, is always very courteous and clearly explains what has been done, and any recommendations for now or in the near future... Sincerely yours, Ralph H. HaganP.S.-We own a 2008 and a 2009 Ford Escape, and both are properly serviced by the Medford Ford service shop...

Krista Carbone

20 de abr. de 2015

The staff made special arrangements for our service do to our work hours. The service was very good but our regular mechanic has better pricing on the same services the dealership provides. Thanks Steve

Donna

20 de abr. de 2015

Squeezed me into the schedule and quickly fixed my problem- what's not to love?

Bette Hyle

20 de abr. de 2015

I have always gotten 100% TOP Customer Service at your dealership Medford Ford, no matter what the reason is that I visited your business. I am and will be a Lifetime Customer of Medford Ford.

Garry Cutts

17 de abr. de 2015

Very good experience with the service department. The service advisor "Gus" was really helpful. the mechanic "Don" did an excellent job. he has worked on my truck in the past , and always did a great job. thank you . Garry Cutts

Olive Leshner

15 de abr. de 2015

Good service. Bad weather day. Waited too long at dealership. In the future I will make arrangements to leave vehicle and return when service is complete.

Valued Customer Allstate Conveyer Serv Inc

15 de abr. de 2015

Used the service department. Found everyone friendly and setting up the service was easy. My truck was completed in a timely fashion as promised. Guss was my service rep.

John Eyman

14 de abr. de 2015

Installation of brakes on a 2004 F-150. The service department was able to give me a break on the cost of the rotors (that also needed to be replaced). They also were able to do the entire job while I waited. Good service!!! Will keep coming back!

Robert Grazioli

11 de abr. de 2015

I purchased a new vehicle. The sales and service staff was helpful and courteous every time I came in. My salesman (Tom Eckert) who helped guide me through my purchase was always available to answer all my questions before, during, and after my purchase. Always kept in contact and was a pleasure and fun to deal with. I am a repeat customer and would deal with Medford Ford again in the future. I would recommend this Ford dealership to anyone. Thank you for a pleasureable buying experience and continued service.

John Humes

9 de abr. de 2015

Excellent and Professional Service the workmanship is always 100%

Thomas Skymer

8 de abr. de 2015

Great Service! Helped out with every need I've ever had. Get place to go to and cares about how the customer is. A+

Ronald Zeitz

7 de abr. de 2015

I had a simple service issue, spare key programmed. I believe the service writer was Gus. He was excellent. I thought to myself that he's exactly the kind of person I'd like to have representing me if it were my company.

Marlene Depaul

7 de abr. de 2015

I own a 2010 Ford Edge Ltd. purchased at Medford Ford and Tom, my salesman who has sold me two vehicles) I trust and have confidence in. He is always helpful, whether I am ready to purchase or not, and willing to answer my questions. It gives me confidence to walk into the Dealership where the Service Managers, Tim and Gus, know me, know my car and it's maintenance record. They are always there with a warm smile and greeting while educating me about the work to be done and accommodating my schedule. I absolutely do recommend my friends to visit the Medford Ford Team and assure them that they will be in good hands and receive personal service. How refreshing!!! I am a happy customer for sure! Truly, Marlene DePaul

Randy Fowler

6 de abr. de 2015

the wait time was excellent and the staff was very helpful

Kyle Muench

6 de abr. de 2015

Good, quick service at Medford Ford! Friendly and knowledgeable service team!

Diana

6 de abr. de 2015

Service was great - same day; financing at no interest for a year is so helpful. Thank you

Rob Shoaf

6 de abr. de 2015

Excellent communication and service. Price was better than I could find around also for the new set of tires.

Lisa Farino

6 de abr. de 2015

The service was done quickly and professionally. We are always happy with Medford Ford!

Victoria Deme

4 de abr. de 2015

Quick , helpful, friendly and professional service. The battery died in our Toyota camry one morning. We used road side service for a jump and was told to get it checked out at our mechanic's as soon as possible! So without calling we drove right over afraid it wouldn't start again if we turned it off . The service employee was immediately responsive and told us to take it to bat 2 then seated us in reception area. Though there were also other customers we received immediate service and within 20 min we were done ! Turned out part of the battery just needed a quick clean! And we were also not charged for this service!!! I wouldn't take our cars anywhere else. Medford Fird is the best!

William Haddon

3 de abr. de 2015

As always the staff was helpful and friendly. All tasks were completed and the truck runs fine.

William Schrader

2 de abr. de 2015

The experience was very good. Tom Eckert is an excellent salesman and a very personable individual. I wish that the dealership had made a stronger effort to reduce the price of the car as they knew that I was struggling with the monthly payment amount. I ultimately bought the car but I believe that they could have been a little more flexible to improve the deal and my comfort level.

James Campbell

2 de abr. de 2015

Medford Ford always does a great job giving my 2011 Ford Fusion and me very good service and that is way I go there for my Fusion's service needs.

Jim Wallace

2 de abr. de 2015

Computer was rebooted and finished on time. Very courteous staff

Nancy Hinds

2 de abr. de 2015

I have a 2013 Ford Edge and I had a oil change and tires rotated at this dealership. The service was outstanding and the staff was very friendly. I plan to continue any work done on my vehicle there.

John Hillman

31 de mar. de 2015

I dropped my truck off and left. I was called to verify what needed to be done and what could wait and questioned how I wanted to proceed. I was called when the work was done and picked it up.

Robert Knoff

27 de mar. de 2015

Gus is terrific! Very attetitive to the customer's needs.

Edward Milligan

20 de mar. de 2015

I brought my 2003 ford f 150 for an oil change and was impressed with how professionally I was treated! The service manager also noted that I had a recall on my vehicle that needed to be fixed. All work was completed within a timely fashion and I'll definitely return for service! The waiting room is very nice as well!

Florinda Lombardo

20 de mar. de 2015

Your dealership as a whole is very nice. The salesman that sold us our car was very curtieous and so were the service personel. We love our Taurus!!!

Michael Viggiano

19 de mar. de 2015

The Works Completed in time and at two tires replaced at a fair price

Paul Maguire

13 de mar. de 2015

Tim and Gus are always professional and caring,something you usually don't see at a car dealership. I trust them.

restonj

30 de dic. de 2014

Customer service was great here. The service department really helped me out.

jimromano

8 de may. de 2014

I am 54 years old & I have purchased many cars over the years. I purchased Chevy from 1977 to 1987. After MANY problems with GM in my entire family in the 80's, we all switched to Ford. My first Ford was a 1986 Ford Escort. We drove that car 177,000 miles before the wiring harness went bad on it. We then got a 1997 Ford Escort that we drove for 17 years & put 180,000 miles on it before we had engine trouble & had to trade it in. We went to Medford Ford to the service department first. They told us the engine was seized & needed to be replaced. We didn't want to do that on a 17 year old car. We are on a tight budget, so the service department didn't charge us one penny for the evaluation on our old car. We went to the sales floor & Joe Benasutti was our salesman. He was outstanding in helping us pick out a vehicle that was affordable to us. We picked out a left over 2013 Ford Fiesta, but we have problem credit due to me loosing my job back in 2008. Their new manager, Mike Burgholts worked the banks & was able to get us approved on that vehicle with 0% APR, very little down payment & a great, affordable monthly payment. From the service department right up to sales & management, Medford Ford was the BEST buying experience I've ever had. I will be buying ALL my cars from there & will refer al friends, co workers, neighbors & family members to Medford Ford. They treated us like royalty even though we have problem credit. THANK YOU Joe, Mike, Kevin, Gus & Tim.Best Regards,Jim Romano.

medfordford

27 de sep. de 2013

I spent over a week discussing the purchase of a certified used car with one of the salespeople at Medford Ford. The salesman sent me pictures, service details, etc from the dealership and I told him that I intended to buy it. The salesperson knew that I was coming from out of state (about 300 miles) to purchase the car and we settled on a day for me to come check out the car, purchase it, and drive it home. As I was IN THE MIDST of traveling to the the dealership, the salesperson e-mails me to tell me that the car has sold, but that conveniently, he could offer me the same car with about 10,000 less miles and $6,000 more expensive. Either the whole thing was a scam, or the people there are simply idiotic enough to think that $6,000 can easily materialize out of thin air... or even worse, that I would still give them business after their shady dealings and breaking an agreement. Not to mention, the salesman was hardly apologetic for the time and money wasted trying to arrange/travel to the dealership. In fact, he tried to blame me for not "securing" the car, despite our verbal agreement for purchase. So, essentially, if you are looking to get ripped off by a slimy car salesman, head over to Medford Ford - they'll be happy to disappoint, I'm sure.