Carbuff

29 de jun. de 2015

Dealer sent someone to pick my car up, and dropped off a rental. Job completed in two days, they offered to bring my car back, but I picked it up.

David

29 de jun. de 2015

Jeremy Manchester took good care of my vehicle needs and very fast in getting vehicle back in the road ! again Thanks a bunch jeremy! getting my car back at home in Orlando without any other problems is priceless!

LuisXV

23 de jun. de 2015

I enjoyed excellent, professional service on the delivery of my new Mercedez Benz. Delivery of my car was very quick and pleasurable. The salesman was very courteous and knowledgeable. I will not hesitate to recommend him.Thank You for your service!

condo35

25 de may. de 2015

Service was excellent and Randy was most efficient and helpful. My only complaint is apparent inability of MB to repair Collision Avoidance system which has never operated properly. Why does MB supply a system which will not work?????R.F. Nordin

TeresaE320

7 de may. de 2015

From the minute you drive into the service area, you are treated with respect. . Our service writer Jeremy show a sincere interest in my concerns, listened carefully and expedited the repairs in a professional fashion. I was given a loaner and my car washed washed upon return.

Dayora92

1 de may. de 2015

Usually car buying can be dreadful, but yesterday was the easiest it's ever been for me! Not only was it fast but I got what I wanted in no time. I would recommend this dealership 100%. Thanks Ben Kendall!

Sandy

16 de abr. de 2015

We recently purchase two vehicles from this dealership, one CPO, and one new. Our Salesman, Shawn Spivey was truly the best car professional we have ever dealt with, by far. Our experience with the dealership overall was great.The finance manager, Jerray Giles was also exceptional. Organized, prepared, professional and personable--what more could you ask for?

Wagon Master

14 de abr. de 2015

Mark Katerba was a great help in advising us as the the quality and performance of our purchased vehicle. He worked diligently in preparing and executing the necessary paperwork to finalize the purchase. I would definitely go back to Mark should I need assistance with any future purchase. We had a very pleasant experience at MB of Ft.Pierce and look forward to working with the Service Department for the regular checkups.Tom & Joan Bausch, Sewalls Point, Fl.

Arawak

9 de abr. de 2015

Everything was handled in a very friendly, and professional way. Great staff, and great service !! I would recomment this dealership highly ! Nothing negative at all !

Irish setter lover

30 de mar. de 2015

Unfortunately my first experience was with the collision department.The service from the very beginning when Laura answered the phone till my initial meeting with Irv, could not have been more friendly. Irv was extremely knowledgable, and carefully explained everything to me. I left there feeling totally comfortable about leaving my car there for repairs.His follow up and updates were greatly appreciated.This dealership knows what customer serviceIs all about.I would not hesitate to recommend them, or take my car there for the services offered at this dealership.

grom

11 de mar. de 2015

Just bought a car here. Initially we had some issues with their finance department setting up the loan in a way that was not right for us. They have since been helpful in remedying the situation to our satisfaction.

Danny

13 de feb. de 2015

Mark Katerba was perhaps the most genuine and knowledgeable Sales Consultant I have ever encountered in purchasing a car from this dealer. Mark goes out of his way to make sure his customers are elated, and not simply satisfied. I have never had a similar, personal experience in my 40 years of purchasing automobiles accross a range of brands. Mark is truely a professional customer experince gentleman; and the Coggin brand is awesome, to say the least. D. Sands, Fort Pierce, FL

OG

5 de feb. de 2015

Called Mike Besok he told me to come in this next morning. He went over what needed to be done, plus price . He got me a loaner car for the day. Everything was done right

micklel

30 de ene. de 2015

Our sales consultant Mark Katerba was wonderful! He was very good. We were able to make a deal over phone and email before we made the three hour drive one way to purchase our creampuff used vehicle. When we got to the dealer the vehicle was everything Mark had assured us it was. I would recommend Mark Katerba and this dealership any day for honest clean vehicles.

pd41

28 de ene. de 2015

Our salesman Al Hollister was knowlegeable, friendly, courteous, and supplied us with the information we needed to make our final decision on the right vehicle for us.

mister747

7 de ene. de 2015

These guys really work with me when I had a bad situation healthwise. They came through. I've now bought 2 Mercedes-Benz E-350's from them AND the service department Jeremy has been wonderful, knowledgeable and accommodates. Thanks everyone

Corae

25 de dic. de 2014

I recently purchased my 2008 Acura RL at Mercedes Benz of Ft. Pierce. By far this has been my best experience with a car dealership. The customer service was second to none. My Sales Manager Ben Kendle was superb. Ben was helpful, knowledgeable, and professional. I was extremely impressed with how fast they processed my transaction. I found my dream car on their website and processed my application online. On arriving at the dealership to complete the paper work; I was literally in and out in under 30 minutes; this is absolutely unheard of! Thanks Jerray Giles in Finance. I have never had a transaction at a dealership that took less than 4 hours. Well done Mercedes Benz of Ft. Pierce!! Would definitely do business again... Low mileage, clean in and out. LOVE MY NEW CAR!!!!!C. McFrlne

Bob M of Vero Beach

12 de nov. de 2014

My wife & I went looking for a used convertible (for her use) last weekend. Stopped by Mercedes of Ft. Pierce and met Mark Katerba, used car sales. Thanks to his knowledge, patience and high degree of customer support, he helped us find the perfect car. My wife is delighted with our selection.Moreover, Mark made what can too often be a tedious, high pressured process a very user friendly one. We would gladly recommend Mark to anyone interested in purchasing a car.

HCudd

25 de jul. de 2014

I have known Mark for years and he is the best! He knows how to show you the best of the best vehicles! Thank You Mark!

Larca

14 de jun. de 2014

Both sales and service personnel we met were very friendly, informative and helpful. At no time did we feel pressured. Our sales rep was John "Coach" Santonni. He went out of his way to locate the advertised car we came to look at and explained in detail its features including the hard top covertible. All through the process he answered evry question we raised. When we pointed out a couple of minor flaws we wanted corrected before taking the car, he set it up with the service department and arranged a day when we could bring the car back to have the work done. The service rep was Randy Simpatico. He was friendly and informative. One of the items to be correted was a mar in the leatherette material on the driver's seat. They arranged to put a new leatherette cover on the entire seat.I heartily recommend Mrecedes-Benz of Fort Pierce to anyone interested in a quality, professional, sales and service experience.

Gkien333

8 de jun. de 2014

First met with Dan Reif ti look at gl450 for my wife excellent experience He set me up with mark Katerba in sales also very cordial and helpful. mark followed through like a pro We purchased the GL the car had to get a cpo and was taken care of properly.I would recommend this dealership to anyone. George Kientzy

fsulady27

2 de jun. de 2014

My husband and I have purchased four vehicles within the last 3 years from this dealership and we have had nothing but great experiences with the center and the staff. We have worked closely with Bill Ray and Jerray Giles on each deal and they have provided superior service to us each time. Both have worked hard to give us the best deal they can provide and to make the process as smooth as possible! Our most recent purchase was a used vehicle in which was had a minor issue with regard to the body molding, after contact Bill Ray and Todd Seth they quickly resolved our issue and agreed to replace the parts without cost. We now live in Maryland and they even contacted our local dealers part and service director in order to arrange payment. I would highly recommend this dealership that is why even though we live in Maryland I will continue to buy my vehicles from this location! Thanks again everyone! Mr. & Mrs. Green

cbouton

5 de mar. de 2014

I am new to MB service. Chris Kafka made this an excellent experience. He is very knowledgeable, professional and pleasant to work with. He also took the time to answer questions about certain feature of my car that I was not familiar with.

Theatre490

8 de feb. de 2014

The dealership is excellent. They are very friendly, accommodating, make you feel welcome and valued.They provide excellent customer service from top to bottom. They do everything they can to make acquiring a car a rewarding ,easy and valuable experience. Furthermore, they do everything they can to make you happy.They go over and above the call of duty. George Strachan,our salesman, who we know now for many years, as always was excellent, top notch. and did everything to accommodate our needs. He does everything he can to make acquiring a car an enjoyable and fruitful experience. I recommend George and the dealership most highly.

jerrykheradi

21 de ene. de 2014

From the beging to the end Bruce has been a perfect gentleman, being very curteous,understanding,non-pushing and kind. I would definatly refer my friends to see him and work with him. And,in the future when we need a new car I will be his customer for life. Thank you, BRUCE!!Dr. Kheradi

rcwise

10 de ene. de 2014

We were greeted by Ben Kendle who was friendly and most accommodating. We told him what we vehicle we were interested in seeing. He very kindly and patiently showed us the vehicles. After test driving, we decided on a particular vehicle. Ben, without being pushy, asked if we would like some figures as we were trading in a vehicle. Needless to say, the deal was one we could not pass up, so we became Mercedes Benz owners. We had to return to have a minor repair done, and Ben accompanied us to the service area, showed us everything, and when our vehicle was finished, he came in and got us and took us out to our car. I can't say enough nice things about Ben Kendle and the professionalism he displayed. We are very happy with our choice in vehicle and with our decision to do business with Mercedes Benz of Ft. Pierce.

edbbbb

2 de ene. de 2014

It was a great pleasure to do business with Mercedes-Benz of Ft. Pierce and their ACE sales team (especially Mr. Alan Hollister). It was a mad rush for me to find that special car for my wife during the holidays and Alan helped me locate the right car with the right features (specially the color). I will surely encourage my family and friends to use Mercedes-Benz of Ft. Pierce!We love the car!Ed B.

rjbrewer42

27 de dic. de 2013

My first Mercedes-Benz! What a refreshing experience!! New car salesman Alan (Al) Hollister of Mercedes-Benz of Fort Pierce demonstrated " service before self", his no pressured approach to buying a MB was truly welcomed! I explained to Al the type of vehicle I was looking for with certain equipment. During his computer search he was also asking follow up questions to ascertain any other equipment requirement or needs.The vehicle I was looking for was there in the dealership, as he and I walked around the vehicle and I asked numerous questions and he answered all my questions with a very knowledgeable response.It was a extreme pleasure to work with Al who put people first, he is most definitely a "people person", again what a refreshing experience as a buyer of new vehicle. Selecting a new vehicle with so many different options is over whelming, where does the customer start? This was easy for me, as Al made sure all my questions were answered and vehicle needs were met, put another way, Al looks for a vehicle to fit you and your personality! What a dynamic person (salesman) he is and he must be a valued asset to Mercedes-Benz and the Fort Pierce dealership.The Fort Pierce dealership is an outstanding representative of Mercedes-Benz, taking care of the customer is their top priority, great vehicle, great people, great service, adds up to greatness, totally awesome!!Kind regards,Roy Brewer, new Mercedes-Benz owner772-340-2587

bertham

19 de dic. de 2013

The sales person Dawn Walker, was awesome very patient, we were never pressured to purchase a vehicle, however after test driving vehicle after vehicle we purchased a vehicle waiting on the showroom floor just for us in the same location we purchased our first Merz 8 yrs age.Thanks to Dawn the overall experience was great, We look forward to visting the dealership for our next vehicle.

bartom1110

14 de dic. de 2013

To say my husband and I were treated well is an understatment. Everyone there made us feel like they had known us almost like family. Always professional and out of their way helpful, we couldn't be more pleased with your dealership. Mr. & Mrs. T. Adams

FAThomas

9 de dic. de 2013

Thorough, fair, very responsive and not at all pushy or intrusive. An excellent buying experience, a very good trade and an excellent deal on the two new Mercedes' I bought. I have previously purchased vehicles from this dealer and from this salesperson in particular. The best reccomendation I can give is that I returned to buy my new cars from this dealer through this same salesperson.

barakijal

30 de nov. de 2013

Excellent service. We are repeat customers and are planning our next purchase with Barry within the next few months. Wonderful experience, expert advice, very satisfied.

jwhite4580

11 de nov. de 2013

Recently purchased a used car from MB of Fort Pierce. I couldn't be more impressed with the level of service I received. Bill Ray went above and beyond to find me the right car for my budget. The whole process went very smoothly. I look forward to going back to see Bill when it's time to trade in for a newer car. Thank you Bill and Thank you Mercedes-Benz of Fort Pierce.

jhealy48

27 de oct. de 2013

Dawn Walker was great! Professional and knowledgable about the vehicles.I had test driven the vehicle back in July and explained that I would not be making thepurchase until my return to Florida in the Fall. When I retuned in October, I met with Dawnand completed the purchase. Never did she pursue or hassle me about the sale while I was out of state. Dawn Walker's pleasant personality helped to make the purchase a hassle free andexciting experience. She negotiated a fair trade and purchase price, and her knowledge of thevehicle was a great help in explaining the many features of this vehicle.The whole experience at Ft. Pierce Mercedes was a step above other dealerships I haveencountered in the past.

glberger

22 de sep. de 2013

I was very impressed by the product line knowledge of my advisor (Bruce Hendricks) at Mercedes Benz of Ft Pierce. The pricing and "business" aspects of the transaction were all transparent at all times and gave me confidence that there were no games being played. Everyone I came into contact with at the dealership was at all times, professional, courteous, and extremely helpful, making my purchase a positive experience overall. I would highly recommend this dealership for both a vehicle purchase and for service.

raballi

12 de sep. de 2013

The most positive and professional experience I have had to date when buying a used car from a dealer. Bruce L. Hendricks was responsive, honest and open. There were no games played, It was a professional business deal. The sales staff are courteous and well dressed. The show room is clean and you are treated as knowledgeable adult. I will highly recommend Bruce and the dealership to friends and family.

errolstafford

29 de jul. de 2013

This is the third Mercedes my wife and I have purchased or leased through this dealership and we always work with Michele MacKinnon who has repeatedly demonstrated outstanding professionalism and understanding of her customer's needs. Her prompt follow up to questions is outstanding as is her anticipation of our needs. On this occasion we almost were going to buy a Jeep at the termination of our lease but ended up in a new ML350 due entirely to Michele MacKinnon's salesmanship.

bpodonnell

9 de jul. de 2013

A++++What an inredible car buying experience!!! Never once did we feel pressured or uncomfortable with Alan and his team. They were awesome to deal with and far exceeded our expectations and got us in the car we wanted for even better price than we ever expected. Truly was an incredible care buying experience, especially considering we were buying used. They have succeeded in making us "Customer's for Life", we will be using Alan and his team for any future car purchases! Thank you for making our experience such an incredible one!

Piacentino

24 de may. de 2013

My wife and I have been buying cars there for years. Mark has been our salesperson of choice, and John has been our maintenance person of choice. Both are very pleasant and efficient. Mark has treated us as though we are part of his family. We like that!

bik4dche

20 de abr. de 2013

Best Mercedes Dealership (Sales & Service) in Florida! I have lived in many parts of FL and owned several Mercs but Mercedes-Benz of Ft. Pierce is by far the best. Sales associate Mark Katerba's professionality and honesty is superior as he listens to the customer needs rather than come up with a sales pitch. Choosing a vehicle has always being an arduous task for me but with Katerba along with F & I manager Jim Plumb; he does everything in his power to ensure that we, the customers end up with the best deal. So far, I have bought 5 cars (3 Mercs) from Katerba and Mercedes-Benz of Ft. Pierce, and will definitely come back!

Ryan8881

17 de abr. de 2013

Two great sales people to work with. We would highly recommend Mr. Mark Katerba and Mr. Dan Reif to our friends.Dennis and Cecilia Ryan

tpraisehim

4 de abr. de 2013

Mr Kendle git me into my car quickly and at the right price. It was a great experience and will go back in the future. Thanks everyone

powmer

30 de mar. de 2013

After visiting several car dealerships in the area and becoming discouraged my son encouraged me to try Mercedes Benz. I was approached with a smile upon entering by Ben Kendle. He introduced himself and welcome us to his dealership. Mr. Kendle was very kind and accommodating. He swiftly fulfilled my requirements on the type of vehicle I wished to purchase. I am extremely pleased with the experience and recommend him to all my friends.Best Regards. Merlyn Powell

mcrandall4114

25 de mar. de 2013

Bill was a great help!! He got me exactly what I needed & wanted. He took the time to help me figure things out for the best. He was very patient with my nervous & indecisive character that day & made me feel much more at ease. The overall experience was great & i'd recommend this dealership to anyone. Mostly I'd recommend that everyones next auto purchase or lease is with Bill Ray.

DebbieDuncan

19 de feb. de 2013

I went to Mercedes-Benz of Ft. Pierce looking for a convertible. Bruce Hendricks met me on the lot immediately. Very friendly and not pushy. He showed me what was available on the lot. He wrote down my wish list and offered for me to drive this little Lexus. I'm thinking, this is way too small, this guy is nuts! Well, he knew exactly what he was doing. I didn't go home with that Lexus and Bruce said he'd keep his eyes out for just the vehicle for me. 2 days later, I called Bruce and told him I wanted that Lexus. I went in to do paperwork after work and the whole team stayed late to make sure I drove my car home that night. Thank you all so much. Especially Bruce and Jerray! You made it smooth sailing for me!

toyguy5538

8 de feb. de 2013

Bought a low-mileage used Buick Lucerne. Made the deal, including trade-in, on the phone. When I got there, the deal was as we agreed, the car was ready, and purchase was very easy and painless. Mark Katerba and Jim Bello were great to work with. My only complaint was the $599 "doc fee" that is nothing more than added profit. Also, they wanted to use a private company to transfer the title and get license plates for me (for an $85 fee), but their information was incorrect and the company couldn't do it without a Texas inspection of the vehicle. They finally agreed to refund the money and sent me the title with a refund check. Now I'm totally happy and would recommend them to anyone.

joelta

30 de ene. de 2013

I have dealt with this dealership for a few years now and I find them to make the best deals and the service is outstanding.The sales person that I worked with,Michele, took care of every last detail that you could think of and gave me what I feel was the best deal possible

William shulman

5 de ene. de 2013

Messrs Kendle, Brooks, Reif, and Seth, were all wonderful, professional, accomodating and a pleasure to work with. They were all helpful.I love my car! I am still having problems with Mr. Plumb. Either he is the biggest b.s. artist or he does not know my correct address. When I had the " closing " with him he never explained the extended warranty to me--and I did not notice it. When I got home I realized that because of my age and since I do not drive that much , I did not need the extended warranty for $2,249. I called and left messages , but due to the holiday I did not get a return call from Mr Plumb. I finally got to Mr. Seth, who assured me this important item would be taken care of--and he put Mr. Plumb on the phone. Mr Plumb assured me that he would send me a form on Thursday 12/27/2012. I called him again on Jan .3,2013 and he again assured me the form went out on the 27th of December.. Today is Jan 5, 2013 and the form is still not here. This is a case of mail from Ft. Pierce to Boynton Beach in Florida.This is a case of a "bad apple " ruining the whole crate of apples.How can Coggings Mercedes Benz allow this to happen? Mr. Plumb says not to worry , but I am anxious to ger this matter resolved. Can anyone help me?

mister747

9 de dic. de 2012

Well, I walked in not planning on buying a car, looking yes. The no pressure, laying it out as it is was very appealing to me and made things easier. I drove the car overnight, did some of my own research at home then came back to ask questions. Ben had them all. What ever he didn't know he immediately asked Dan and he HAD the answers. We did have to negotiate, but after we agreed on a price Jim Plum their Finance person helped me even more to achieve results in the car loan that would help my current health situation also. All in all I feel they cared and THAT is why I will go back (if possible) or refer others.

Jevene

7 de dic. de 2012

We had a wonderful experience. The service was excellent and we would recommend this dealership to anyone. It was a pleasure doing business with them

elle7twenty

15 de nov. de 2012

We had a great experience for our first time leasing a vehicle. We went to other dealerships and are pleased to say that we used Mercedes-Benz of Ft. Pierce. The staff was great and the price difference was MUCH more reasonable than other dealers.

Coggin2012

30 de oct. de 2012

Our experience at Coggin Auto was a very pleasant, satisfying one. Mark is an excellent saleman with knowledge of the autos he's selling but not pushy. He wasthe one who suggested us looking at the one we bought. And what a recommendation!He is thorough in his handling of the sales from the initial test drive until such time we met with the finance officer, who I might add is also an asset to Coggin.While Mark wants to make a sale, he does not overwhelm you with the typical "fasttalking" salesman. He works for you, the customer. And, then, due to extenuating circumstances, he went beyond the call of duty and personally picked up our car the next day to have it waxed and detailed at the dealership. His salemanship is far superior by comparison to others and his professionalism is No. #1. We will recommend Mark to anyone we come in contact with in the market for a car. It was a satisfying experience. When it comes time to purchase another car, Markwill be the one we'll be looking forward to dealing with again.A very satisfied Coggin customer,Joe & Carolyn GardnerPort St. Lucie, FL

josh.deckard.90

4 de oct. de 2012

My experiences with Mercedes Benz of Ft. Pierce were all positive. I deal with Michele MacKinnon who is the very best in the business. She is accommodating and knowledgeable. Overall a very good car buying experience!

lisa1313

5 de ago. de 2012

Bill Ray, possibly the best car salesperson that I have ever dealt with. Listens to what you want, doesn't try to sell you what he wants. Gives you time and space to make the decision that you feel is the best for you, not the dealership. Knows his inventory like no other. Will watch for the correct car meant for you. I can not say enough positive things regarding this man. You will have to go out and meet him for yourself Thank you again Bill for making this purchase as memorable as my first purchase. Will see only you again when the time comes for my third. Lisa

tonore

20 de jul. de 2012

I walked into this dealership dreading the typical used car salesman scenario. i was fortunate enough that Mark Katerba was available and he immediately made me feel comfortable. i had found a used Audi for sale and was visiting from about two hours away and told Mark i couldnt stay very long. Without hesitation Mark asked me if i wanted to take the car for a test drive which i gladly accepted. the car had to be moved off the showroom floor which takes some skilled driving techniques. Mark never hesitated to make me happy and off we went. Mark was very honest with me telling me he didnt know too much about the vehicle, as he only sold Mercedes. We had a wonderful conversation during our drive and Mark never got pushy about making the sale. he really seemed interested in getting to know me and what i was looking for. when we returned i told him that i needed to get on the road but that i was interested in the car. he had an offer for me within a few minutes and i told him i would have to think about it. he didnt chase me out the door trying to make the sale. about a half hour later Mark called me in an effort to sweeten the deal. again he was not pushy in any way and i actually felt like he wanted to go to bat for me, he wanted to make me happy and wasnt concerned about his end of the deal. long story short i got a phenominal deal from Dan Reif that i could not pass up. i drove over two hours back to the dealership and made the deal work. while waiting for all the paperwork to be prepared Mark stayed with me the entire time and we talked for almost two hours. and none of it was about the deal other than to compliment me on what a great car i had purchased. this dealership deserves the highest praise and should be the model for all dealershps to follow. i cant believe how rude car salesman can be especially when they count on guys like me to buy cars from them to make a living. i honestly feel like i made a new friend in Mark and i was sad to leave the dealership because i really enjoyed his company. Bravo to you Mark, you are truly top notch and i wish you much success in business. Go to this dealership and ask for Mark Katerba!

ladyd6931

14 de jul. de 2012

I am a supervisor for a Customer Service call center and is fully aware of what quality customer service is all about. I was shopping for a car and stopped at Mercedes Benz of Fort Pierce to look at a car that was parked outside. Mark walked out,greeted us and offered his assistance. He explained the features of the car and we decided that we wanted to compare other cars so would not make an immediate decision to purchase that car. Mark was calm, respectful and not very pushy, knowing the reputation of car salemen. We told him we would like to explore other options before we can make a decision. He explained to us that there were some other dealers down the street that were all owned by Mercedes Benz. We left, shopped around, experience the well known trademark of the car salesmen (rude and disrespectful)and we decided that we would go back to Mark because of his attitude towards us.We went back to Mercedes Benz and told Mark that we saw a car that we were interested in but it was located at one of the sister company. Mark immediately went with us to the other company took us for a test drive in two cars and also back to his place and test drive the first car we had stopped to look at. After we test drive the car we had immediately made a decision but instead told Mark that we would like to think about it and come back the following day. He never doubted us, never tried to force us to make a decision, he gave us time and made an appointment for the following day. The next day we walked in to his office, he worked with us to get the price that we offered and took us to finance. In finance, Jim was superb, he is very friendly and worked to get us the best finance rate he possibly could get. I could go on and on about this dealership and the excellent customer service. I will always recommend anyone to do business with this dealership and to make sure they asked for Mark Katerba. Way to go Mark.

Thoma7

30 de jun. de 2012

Periodic service of my vehicle disclosed a brake light failure. Upon replacement of the cabin brake light bulb, the housing cover was broken. Returned to dealer for the courtsey (NO CHARGE) installation and was billed $29.50 for the part that they broke. While driving home a police officer informed me that the rear exterior brake light was not working. Also, the stereo reception became non-existent for the first time ever, immediately after I left this dealership. I indicated to my service adviser that I did not want the courtsey car wash. Thisdirective was disregarded and the service was billed to " service department as goodwill ". I suspect that excessive vaccuming could have dislodged the stereo reception wire. This narrative is an account of my second unpleasant experience at this establishment.

arthur.dunham334

20 de may. de 2012

Mark, did a great job.Answered all our questions and concerns. Explained the features of the vehicle and made sure we understood how to use them.

LindaBud

5 de mar. de 2012

Best "buying a car" experience we've ever had. I even took my sister there and she bought one too!! We are all VERY HAPPY!

AbiMia

7 de feb. de 2012

I'm in charge of public relations for a very large, well-known, international company; which, simply qualifies me as an expert on how people should be treated in general, much less in a business atmosphere. I called the dealership concerning a vehicle I was interested in possibly purchasing; mind you, this dealership is 3.5 hours from my home so you know the pictures of the car and vehicle history report looked really clean, almost too good to be true. Nevertheless, I prepared myself for the agony of working with the typical car salesman. I was connected to a gentleman by the name of Mark Katerba. Much to my surprise and delight - wait for it - there were no games. I explained to Mr. Katerba what I wanted and what I was willing to pay (and yes, I was within reason) and he made it happen. I must admit that even with things going so well at that point, I remained concerned with the not-so-small issue of 7 hours of total drive time for a vehicle I hadn't test driven. Once again, Mr. Katerba assured me he wouldn't let me drive that far for a vehicle that wasn't in top-condition. The car was in amazing shape and the transition out of my car into the new one, including the time spent with the gentleman in finance if you can believe that, was pleasant and easy.I have already and will continue to recommend this dealership to friends, colleagues and family. I will certainly buy from them again.

Titleist07

9 de ene. de 2012

Bill and Paul were both great to deal with. They were very friendly, easy to communicate withand there were no games being played. I was able to get what I wanted on my trade and a great price on my new car. I had a great overall experience and would recommend to anyone.

visht

17 de dic. de 2011

When my wife and I were looking for 2 Mercedes-Benz cars to purchase, we made a call to Jim Pescatore from Coggin BMW. Jim was extremely knowledegable, friendly and quick in his responses. He was able to obtain the cars with the specs that we asked for. We settled on the prices even without going to the dealership. When we went to get delivery of the cars, it took not more than 2 hours to complete the paperwork, and after going over some features of the car, we were on our way driving our new Mercedes-Benz cars. This is the way car-buying should be!Don't bother haggling prices with other dealers. Jim will cut right to the chase and give you a price which cannot be beaten by anyone - Period. Whether you are shopping for a new BMW or a Mercedes-Benz, I would recommend that you call him.

Joanne Kiehl

31 de oct. de 2011

Excellent sales and customer skills. Very knowledgable about the features and performance of the car. Extremely courteous and professional. Explained in detail the features of the car

Marilynabrams.

19 de oct. de 2011

Mark was very friendly, knew all about the ML350 and answered all our questions about the vehicle. We were "just looking" and drove off with a new car. Very exciting! Marilyn Abrams

cgar

18 de oct. de 2011

Found car on the internet. The web site is good, with several pictures of the car and an option to show a high resolution version of each picture. Makes it easier to check the general state of the car without before deciding if it's worth the time to get to the dealer. The regular, smaller pictures usually available in other web sites wouldn't convince me to drive over an hour to check the car out in person.After looking at the detailed pictures, emailed the internet sales manager (Bill Murray) to arrange test drive. Bill replied quickly, confirmed the car was available and referred me to Paul. On the arranged day and time, arrived at the dealer, met Paul, which was very courteous and helpful.After the test drive, sat down with Paul to negotiate price. The process was quick and relatively painless. As any other car purchase, there is a round of give-and-take from all parties. Paul was not pushy throughout the process. In the end we agreed on a fair market price for the car and closed the deal.Counting from the time I arrived at the dealer, it took two just over two hours to get everything sorted out, including the test drive, agreeing on a price and getting the paperwork done. From previous experiences in other places, I thought it was pretty good time.

Amacd

6 de oct. de 2011

Ms Walker and her associates were a pleasure to deal with. They truly negotiated in good faith, honestly responded to questions I raised and were willing to compromisein order to get the deal done.

kennydo369

3 de oct. de 2011

Dawn Walker, my sales person was very knowlegable and very friendly. She made buying my new car very pleasurable. Dan the pre owned manager was first class and stood up for what he promised. Mr Plumb in finance was very helpful and made it easy for me to buy an extended contract.It is easy to see how Fort Pierce Mercedes Benz and Coogin Dealership is the way to go when buying a new or pre owned Certified Merceds Benz.

epentland

19 de sep. de 2011

MB of Ft. Pierce has the best service dept around, and I have owned Mercedes for 37 years. My S550 had a steering problem that was promptly fixed. A previous issue with the sales dept has also been satisfactorily resolved.

mitchj

12 de sep. de 2011

Appreciated being treated as though I was buying a $120,000.00 vehicle, when in fact I bought a $17,000.00 4-Runner. Good group.

ed mcquigg

14 de jul. de 2011

First time with this dealer , by far the most cooperative , very friendly a pleasure to deal with , I highly recommend them , I drove 50 miles to purchase there .

KPMComm

27 de jun. de 2011

Our sales person, Bill Ray, was an absolute pleasure to work with. Not only did he find the perfect S550 for my husband and make the numbers work - he made the car buying experience a blast. I wish that all sales people were like him. He's so awesome to work with I will be back for my new CLS soon and we're going to work with him to get my mother-in-law a new Honda from Coggin's sister dealership. Never has car buying been a pleasant experience for me. I've always hated it...with a passion. But I totally look forward to going back for my new car! Thanks Bill for just being awesome!~Kari & Paul Monty

lcceldo

11 de jun. de 2011

The time I spent with Michelle was very productive and I was not pressured. We had a lot accomplished in a short period of time, plus finding the car I wanted in your network.I would recommend Mercedes Benz of Ft Pierce to anyone I talk to.

Maryel618

10 de jun. de 2011

The entire experience was a pleasure. Sales people interested in me but NOT pushy, which would be a real deal breaker for me. Paul made it hapen.Bill followed up nicely.Don was very cordial and Jim is just a superstar in my book.I value honesty and he is the poster boy for truth, and good advise which I will take to heart.Your salesmen are gentlemen, I was never overlooked because i was a woman alone.And believe I have lived that experience. i have told my entire office about 35 + people of the great ecperience and highly recommended your business and employees to friends and cowoorkers.And of course they al flocked out to see the car, and all agreed it is beautiful.so in my little corner of Vero Beach Coggin has gotten praise.

decb55

3 de jun. de 2011

Mr. Bello was very helpful in facilitating the sale of a beautiful one-owner 2008 Lexus RX 400h hybrid sport utility vehicle to me on a sight-unseen basis. The pictures of this beautiful vehicle were detailed and excellent in quality allowing me to take this chance. The dealership has an excellent reputation and with that information I felt comfortable making the commitment to purchase this vehicle. I can honestly say that this was one of the easiest vehicle-buying experiences I've ever had, even including face-to-face transactions. I would highly recommend Mercedes Benz of Fort Pierce and in particular, Mr. James Bello.

int2000

1 de jun. de 2011

My wife and I experienced a very special service at Mercedes-Benz of Ft. Pierce especially the care and attention from Michele Mackinnon. We buy cars almost every 3 years and we can tell you honestly that we experienced all kind of services, good and not so good. Michele was very knowledgeable and helpful, very patient understanding and friendly. We did nit feel any pressure from the management or from sales. This is why we made the purchase , we are with the car and experience, we definitely will with out friends and we are coming back when time is right.Sincerely,Igor & Tatyana Narodetsky.

DeborahLyon

4 de may. de 2011

Buying or leasing a new car is one of the most stressful experiences I have ever had and Florida is the worst state for sharks in this field. I cannot say too much about what a 360 experience it was from the local Lexus Dealership to Mercedes. I had done a lot of research on all of the cross over SUV's and had narrowed my search to the Lexus, the Mercedes and the Murrano. The Lexus people drove me (and my husband) crazy for 3 hours and hounded us with unwanted phone calls. They quoted an Internet price for what I asked for and then did not have the car or the price.I had called my Service person, Chris Kafka, and let him know I was on my way to look at the GLK. Chris was going to refer me to someone he trusted and let me know that I would be taken care of graciously. When we arrived at the dealership there was a man standing outside -- and I thought, Oh no -- here we go again. Boy was I surprised! As I approached him I said I was here to see "Geroge" and this lovely gentleman addressed me by name and said that George was not in today and that Chris had called to let him know I was coming down and please take care of m e. He did just that.By the time we left, I had ordered my GLK, just the way I wanted it to be delivered in late May. Mission accomplished, or so I thought.....Less than a week later and just two days before my children were coming to Orlando for a week's vacation, my current Mercedes sstarted to give me some trouble and I was not confident that it would be reliable for 4 trips to Orlando over the vacation week. I called Dan and asked him what kind of deal he could work out for me on the car that I had drived and that I needed it the next day. Dan was amazing and the back-office staff was too. He worked out a leasing finance deal that was a compromise for me and the dealerwhip, and we rolled in the scheduled maintenance and they did this in a calm, experienced, gracious manner with no pressure, no fuss and fabulous customer service and care. Dan is a 10 in my book. Chris Kafka is a 10 in my book and I wold recommend them to anyone wanting to purchase or lease a car or for ollow care and service. I cannot say enough about these two men. Whatever people say that is negative about Mercedes, they have never experienced the higher level of service and care that all Mercedes dealers exhibit. I trust these two men and I will come back to them again and again.Deborah Lyon

sandyb1232000

6 de abr. de 2011

Very happy! Bill was very helpful and did not play games. We had great timing and got the car we wanted for the right price. I would recommend this dealer and sales person to anyone who asked or didn't ask. Keep up the good work. I will be back when I am ready to 'upgrade'!!!

lhg166

4 de mar. de 2011

We have bought 5 cars from this dealership. We have not been disappointed once. Our salesman is wonderful, the service department is great. They pick up our car and leave us a loaner when we need maintenance so we are not inconvenienced at all. Best car and best dealership we have ever worked with.

prftommy

23 de feb. de 2011

This will make the third vehicle that I have purchased from the Coggin Dealership. Each time, I have been treated with complete courtesy and respect. This is a dealer that one can truly recommend for the entire automotive experience. I have had my cars serviced by this dealership since new and the service department is flawless. Thank you for making the experience of car ownership something that my family does not have to worry about and is confident with your expertise. Thank you, Tom Deger

fea1137

11 de feb. de 2011

This has been the 3rd Mercedes I have purchased from Coggin.And again the experience was very satisfying. The degree of professionalism, customer care, and sincerity expressed by the staff is is highly commendable.I left the Dealership knowing I got a fair deal. My previous experience with the Service department must be rated outstanding.Based on Chris Kafka's integrity and professionalism over the years combined with the companies technical performance, has established a total feeling of trust on my part towards the department.

dfolino

22 de ene. de 2011

Awesome experience for my FIRST Mercedez...Love the car and loved the service... I will definitely choose to work with these folks again... tremendous amount of friendliness and caring of exactly what I wanted... They found the car I was looking for, I didn't have to wait and I didn't even have to special order!

cptdenny

20 de ene. de 2011

Dawn Walker was my sales rep. This is the 2nd Mercedes I have purchased from her and my 3rd vehicle from the Coggins Group in as many years. Dawn took the time and patience to allow me to test ride any vehicle that I desired, since I wasn't sure which vehicle I wanted next. Sort of like a kid in a toy store with so many choices to chose from.Dawn answered any question that I presented her with. If she didn't have the answer right then and there, it was fort coming in a matter of minutes. She had great support from her managers which made me feel very comfortable in doing business once again with this dealership. I was reintroduced to the dealership staff along to their outstanding service writer Randy Simpatico, this fellow will make things happen. I was treated as if I was related to one of their staff members, though I wasn't, I felt accepted as I would in a family setting.I never felt pressured or rushed in making a purchasing decision. Any concerns that I had were addressed to my satisfaction before and after the sale. After the sale you're not forgotten. Dawn makes it a point to stay in touch not just after the first several weeks but years later. This is why I had to return to this dealership and to my sales rep. I'm not treated just as a customer but as a VIP.Sincerely,Dennis Petrinic

eagleprod

9 de ene. de 2011

I flew from NC to buy a used SL500, sfter seeing it on ebay AND talking with differant people at the dealership. When I arrived they had obviously not checked the car over very well as several items needed addressing for it to be in the condition I was told it was when I spoke with them. They did fix the items BUT it was frustrating and caused me to spend extra time before I could leave to drive home.Another BIGGER issue is the amount of time it took to get the title. I purchased the car on 11/16/10 and did not receive the title until 1/6/11, 51 days later, AFTER I sent several progressively stronger emails. Looks like they never paid off the lean from the previous owner until end of Dec, yet they had my money on 11/16.All in all NOT the kind of service I have received AND expect from a Mercedes dealer.

jokenbbt

16 de dic. de 2010

If I knew where my second key was I would of rated the dealer higher. I have asked repeatedly and have never received a solid answer. I have even called so maybe this will get results. Other then that my experience was great.I found a sweet car and there was a big problem and Dan took care of it ASAP.I was provided a nice car to use while my top was replaced and overall I will look to this dealership in the future for my needs in the car department.

Tally1

13 de dic. de 2010

Mercedes Benz of Fort Pierce (Coggin)was the best car buying experience I have ever had due to LeAnn Longo and Brendan O'Brien and the wonderful dealership!After reading the reviews on DealerRater, I called and spoke with LeAnn Longo, a sales consultant. She is amazing - professional, knowledgeable and very, very nice. She gave us a very fair price by phone and we drove 80 miles (past 4 other Mercedes dealers) due to that phone call. The car is perfect and the sale was fast, easy and stress-free. Brendan O'Brien, the finance director was wonderful as well!! This is the way to buy a car!PS If you prefer, they will deliver the car to you all over South Florida Thank you DealerRater! I would never have know about Mercedes Benz of Fort Pierce without this site.

audi a6

30 de nov. de 2010

On November 14 2010 I flew from Georgia to buy a preowned '06 Audi A6. Per internet sales manager Ryan Erdle vehicle was in excellent condition, clean carfax - no accidents,outside of the vehicle in perfect condition , only 2 small blemishes were 2 buttons that were peelling. Have pictures of the vehicle + Ryan had sent me a written E-Mail stating the condition of the vehicle " as I promised this is an excellent vehicle and is in really great condition you will not be disappointed!"Got an Purchase Agreement E-Mail-ed, sent them credit card authorization signed for deposit.Talked to Ryan several times asking him to honestly describe vehicle conditionbefore i could make decision about vehicle purchase. Per Ryan everything was great - explained him that I'd be coming from Georgia and if the car was not what he had told it was I wouldn't be getting it but Ryan promised perfection.So I flew down to Ft. Pierce and what an unpleasant surprise!!!! The car was still in shop beeing detailed, when they brought it out we started looking at the car.WOWIt didn't take more than 2 minutes to see that the vehicle has been in some kind of accident, had dents behind the rear pass.door, front right fender was damage was very unprofessionaly repaired ..... stock # 6N119883T , VIN: WAUAH74F16N119883 the carfax states no accidents but Ryan as well as Mr. Tosh Pence knew that the car waspreviouslydamaged and repaired,painted ( as they stated later it was wrinkled/creased ).Was promised to get at least my travel expenses reimbursed -signed and dated by Mr. Tosh Pence(sales manager)- now they don't even want to answer the phone. What a dealership, what a reputation!!!! Mercedes Benz of Fort Pierce

Gary Fleming

29 de nov. de 2010

Sales people were great and Emil Weindbender in service is the best!I have dealt with both Mark Humphery before and was very happy with him as a knowledgeable salesperson, also Jeremy Harrin was very helpful. Emil Weindbender in service is why I buy from Mercedes Benz!

reneega

20 de sep. de 2010

Recently I purchased a 2008 Mercedes E Class automobile and my decision was complicated my by need to visit many dealerships and test drive 10 or more similar vehicles by various manufacturers. Having accomplished all the test drives , my choice was easy. I chose the Mercedes Dealership in Fort Pierce Florida, This dealership should be used as the model example as to how to properly interact with a customer. WOW, what a great experience ! Not only were the sales personnel knowledgeable and straight forward with explaining each vehicles key features and performance characteristics, I was also in the presence of a caring staff of employees. They really wanted me to get just the right automobile, and they took the time necessary to answer all my questions completely and then continued to be just as friendly and caring after I purchased the automobile.All together I probably met and interacted with 10 people or more at this dealership. Smiles were all around and I did watch them interact with other customers as well. So, I know it just was not my magnetic personally or my bank account that created the environment. Specially, I would like to commend Michele MacKinnon ( sales ) and Jim ( Finance ), and all the others, who were so helpful. OK, you might ask, how is the vehicle I purchased. It is my third Mercedes in 14 years, all are running like they are like new. Need I say more. Why am I giving this review ? Excellence is being duly noted. Thank You all . Victoria Renee Weiss

tigerlily1k

18 de ago. de 2010

Coggin has a great reputation to begin with. This was the reason that my husband and I decided to go to this dealership in the 1st place. Ms. Longo was our Executive Sales Associate and from the moment we walked in was so professional and courteous. She made sure that she knew exactly what we were looking for, and once that was done, it was smooth sailing after that. We are THRILLED with our new car; and can say that we feel like family at Coggins. Everyone is wonderful!!

JerryP6415

18 de ago. de 2010

Basically completed the entire deal via email, just had to sign papers at the showroom. Fast, friendly and easy way to purchase our new C300. No pressure, they were truly interested in our needs and are extremely professional.Bravo, this is the way to buy a car!

Daniel Kantor

17 de ago. de 2010

It has been a most pleasent experience doing business with this dealership.I am very much reminded of dealer service many years ago when the customer was treated so well.I have owned at least five Mercedes automobiles and no dealer/people have come close in attitude, courtesy and customer sevice.Thank you.

zookyp

15 de ago. de 2010

I found a used 2008 CLK on a website. Since we live 100 miles from the dealership we called Ryan to find out about the car, he was great and offered to take it off the market until we arrived the next morning for an inspection. When we arrived the car was in perfect condition. What really impressed us was when we were offered a demo ride, all of the other salesmen assisted Ryan in moving the car from the showroom. It's so nice to see salesmen working as a team!The price negotiations went well with Dan stepping in to close the deal to our satisfaction. Jim took over on the financing and he was fair, non-pushy and professional. The car was taken to service to be inspected again, decals removed, etc. When they brought it around it was in perfect and ready to go. I thought my first stop would be to a gas station but they even filled the gas tank.This is my first experience with Coggin and Mercedes but I was highly impressed and definately recommend Ryan, Dan and Jim as good guys to deal with. What a pleasant experience.

sandysk9designs

19 de dic. de 2009

Ihave bought. 2 mercedes from this dealership and have found them to be very he'llpful professional and courtious. Theyhave always addressed my needs with my best interests in mind. I would highly recommend this dealership for any service work or to purchase a new or used vehiicle. Waiting area Is comfartable and clean coffee and refreshments always available as well as wifi connections. Emil andx his staff far exceeded my expectations have made me a loyal customer who will certainly recommend them to freinds and acqaintances.

hobesoundSL

16 de dic. de 2009

I brought my car, (SL500), in for service and tire balance. The car was in great shape and the tire balance was only slighly off. A minor vibration at highway speed. Here is where I made my mistake: After the service, I had the car delivered, which I though was a very nice feature. However I had spent over $2600 on various services, some of which were probably not really necessary, but that's another story.I was leaving on a 150 mile trip the following day. Once I was on the highway, the vibrations from the tires was 1000% worse than when I brought the car in. All I could say was the vibration could rattle your teeth out. I called Bob Landrigan the service rep from my cell and told him my problem. All he could say was how great their service tech was and how 2 different reps drove the car and it was fine. Later on I found out they drove it on the street right outside the dealership at maybe 45 MPH where it was fine. They never tested it at highway speed.I brought the car back after the trip to give them another chance. They said I needed new tires. (The tires were new and had perhaps 500 miles on them.)The car still wasn't right,and I was done with their "we're perfect attitude" so I brought it to a Tire Kingdom. When the manager looked at the wheels, he immediately said "who balanced these tires?" with a very confused look on his face. When I told him Mercedes Benz, he couldn't believe it.Apparently there were tire weights in various places all over the rim in huge amounts. After Tire Kingdom did their balancing, I spoke with the tech who did the work.He also asked me who balanced the tires because they were all done so badly and incorectly. He was also amazed at the way it had been done by Fort Pierce Mercedes Benz. Tire Kingdom fixed the problem and it is now as it should be... smooth at highway speed.Bottom line is that the car drives 100% now and I will NEVER go back to Fort Pierce Mercedes Benz.I think they were trying to get a tire purchase out of me and their tire tech does not know his job.Not impressed at all and they could care less. Needless to say,I'll never deal with Fort Pierce Mercedes Benz and I'll bet I never get one of those little cards that askes for a rating in the mail.

Sabal

1 de oct. de 2009

We have been Mercedes-Benz service customers of Mercedes-Benz of Fort Pierce (Coggin)for over ten years. We have enjoyed the excellent, efficient, prompt, reliable and effective service and advice we have received from notably Bob Landrigan, our service manager. Our confidence in Mercedez-Benz of Fort Pierce was so high that when it became time to purchase another car, we tunred immediately to Coggin.We first met Dawn Walker-Brown at the PGA Patriots Day Golf Tournament where Dawn was representing Mercedes-Benz of Fort Pierce as a corporate sponsor of the event. She introduced herself, we chatted briefly, she gave us her business card and invited us to give her a call. We did so. Thoughout the buying process, Dawn was professional,courteous, thorough, efficient, patient, informative, pleasant, polite and effective. She provided excellent service and it was a delight to work with her. She smoothed out all of the usual stress and anxiety surrounding the purchase of a new automobile. We could not have been more pleased with her service and attentiveness. Dawn introduced us to the General Manager, Jerry Clark and we worked with Business Manager, Daphne, to complete out paperwork. Everything went amazingly well and everyone with whom we had contact was pleasant, professional and efficient. Thanks to Dawn, we have added another satisfying experience with Mercedes-Benz of Fort Pierce.We have also been very well served by the Valet Manager, Terry Wilson, who has provided us prompt and excellent service whenever we have needed to call upon him. We are very satisfied customers of Mercedes-Benz of Fort Pierce (Coggin).

cptdenny

29 de ago. de 2009

Went to look for a Mercedes Benz E320 Bluetech (diesel) for a better and far more comfortable ride than my previous 2004 Toyota Prius. What a difference in ride, made my Prius feel like a crack rental.My sales person Dawn was very helpful and patient with my questions and concerns. I purchased the E320 and to date, I'm very pleased with the fuel economy getting as high as 42 mpg average, driving the entire length of the Florida Keys. At a later date I returned to check out some other vehicles, Dawn allowed me to test ride a minimum of 6 other vehicles taking the time with me and once again answering my questions and concerns.The service department has been friendly and answered question I had about my new purchase. To date I haven't put enough mileage on my car for service, this will change in a few months. Also The dealership went out of their way to get me an updated and latest GPS disc to replace the older one that was accidently installed prior to my purchase at no additional charge. To me that shows a great attitude towards "good will". This won't be forgotten by this customer.

Linw

23 de ene. de 2009

I HAVE PURCHASED AND SERVICE MY VEHICLES at MB OF FT PIERCE SINCE 1999HAVE PURCHASED 3 VEHICLES TO DATE AND CONTINUE TO GET ALL MY SERVICE NEEDS PERFORMED BY THEIR SERVICE DEPARTMENT, CHRIS KAFKA MY ADVISOR IS SPECTACULAR AT WHAT HE DOES AND THE ENTIRE STAFF SALES AND SERVICE COULDN'T BE BETTER

billt928

7 de jun. de 2007

I have finally had it with Coggin Mercedes Benz in Fort Pierce FL.After my last visit to the dealer to repair items they broke on the previous visit to there dealership. (Broke the Dashboard and cluster this time)I reviewed my entire service history of my car with them and found a disturbing pattern. On every visit to the shop they have broken or damaged some part of my car or trim parts falling off in the service drive when picking up the car, Cut on center console, no headlights after bad coding a few times, broken ashtray, seat back, shifter bezel, hand brake lever cover and the list goes on and on. Its about 2 inch this service record.Every service visit required a return trip to fix something else that they removed, reprogrammed or touched. Was kind of forced into returning to the same dealer, most dealers will not fix other dealers **** ups.This went on even after having a meeting with Todd Seth (Coggin VP) and The service manager. You would think that after that when I picked up my SLK55 and opened the passenger door for my wife in the service isle that it would open, but no such luck. The sills were not installed correctly on either side and there were a few inches of leaves in my trunk.It seems that every service visit lead to more broken broken partsAnd after careful review of all service records it seems that they charged all work to Mercedes Benz under warranty. now my car has been flagged as a #8 (what ever that means. found out that by going to a dealership not owned by the same company). It seem that when I bring my car to the shop it needs to be inspected by a MB warranty rep. (do you think that will kill the resale value?) because of the extensive warranty service history.I even checked around with a test trade-in for a new car only to find that once they put my vin into the computer they either do not want it or offer my mid 30's for it (very hard hit for a 06 that listed for 71k)Most issues (broken interior parts) started after they install the Ipod and has not ended. The 3 issues that the car actually has have ever been fixed in over 15 trips to the dealer and over 30++ shop daysI have the proof, and I also have copies of the customer work order with the original complaints, my copy from when I dropped off car stated console damaged after Ipod install from a pry bar that gouged it,Work order when I picked up the car stated that customer complained that the console would not open, they found bad latch.Ashtray broken, states found that it was non functional when servicing car, in reality they had the command out. I know it worked because when I dropped it off I took the lighter element out of it when I took the radar detector from the car, this is the same visit that they broke my dashboard and cluster. the door sills were not attached and I had the service manager go for a test drive before I left and noted the loud rattle comming from behind the cluster and that it was not there when I dropped the car off

rrgunslinger

18 de may. de 2007

Went to pick up wifes car after painting. Drove 20 miles go get there. After looking at paint found blmishes in it. Of course they could not see it at first. Got all kinds of attitude from the paint shop manager and workers. I don't know why people lie but they do. Anyway will pick car up in an hour. Not looking forward to it. Will see how it looks.This is about the body shop only!Well, It looks like something happened while I was gone (forgot to say my wife called and talked to the General Manager so they gave me a car to drive so I could go back to work instead of waiting). When I got back later everything was different. So I raised their points some. Still does not excuse how I was treated the first time But it helped.Still have overspray on the Z3.