Armando&Marimer

18 de nov. de 2016

We were walking around looking at the used SUV's without an appointment and one of the employees approached and welcomed us. He was very friendly and helpful and guide us in the correct path. He worked very hard with his team and few hours later we got out of the dealer driving our new car. We are very satisfied with Metro Honda and Mohammed Ansari and always recommend our friends to go there.

Mulkhraj

18 de nov. de 2016

I was elated by the service I received from Mr. Mohammed. I was actually headed to another dealership to trade in my vehicle but spoke to Mohammed and was convinced to deal with Metro Honda. I really loved the personalized attention he gave and the guidance on selecting a new vehicle. He was honest and dependable . Greatly appreciated his attention to details and reliability. We will undoubtedly continue our relationship with this dealership. Thank you very much.

navneet

17 de nov. de 2016

Though I did not end up buying the car(have put the plan on hold), I found Mohammed very honest, helpful and upfront about the various deals the dealership had to offer. He was very patient with me and gave me good advices too on the different avenues I can go through to buy the car and how it would affect me(lease, buy new, buy used etc). I would definitely recommend the dealership as well as Mohammed to anyone who is out there looking to buy a car

Enzodon1

16 de nov. de 2016

I must say,,, I'm very, very impressed by the service I received here. With the referral I received from a very close friend, I made the trip with my wife and kids all the way from Long Island, and from the moment we walked in we were greeted with open arms. This isn't my first rodeo, I've bought cars in the past however Jeremiah, came out and made everything so easy. He was understanding, he helped me with our baby carriage more then 3 times as we were looking for the right vehicle. From beginning to end, he treated us with respect and courtesy! I will recommend this place to all my friends!! Thank Jeremiah and thank you Metro for making it easy from A-Z!

Jasonfeb

16 de nov. de 2016

Reasonable and honest dealer. You tell them what you're looking for and at the terms you're willing to do business with. If it's within their means, they will work with you. They would even beat other competitor offers, especially if you bring it in writing. Mohammed had been very accommodating and straightforward. I was in and out in 3 hours. If you do your homework we'll, there's no reason why you couldn't get an excellent deal!

The tank

14 de nov. de 2016

my sales consultant mr michael booker was vary professional and helpfull he went over all my buying options so i could make the best decition.. I would definitly recommend mr booker and metro honda to all my family and friends..

Orlando

13 de nov. de 2016

I have been a toyota customer for real long time.. But this time I chose to give it a try honda .. 1st time when I came to see the crv the sales person Mr Vikram Das treated me so well knowing that I'm not buying it today.. he did follow up with and my wife so well that I wife said. I liked this kid.. last Saturday he called to fix an appointment but we didn't know whether we can make it. When we came down to see him store was busy and him too. So we ended up waited for him. And waiting for him paid off we got an very good deal and the wholead process took longer than expected but he kept on telling us what was he doing so we knew what were we waiting for.. our new car had some but came and told us that and took care of.. liked the fact that he was honest.. and I will recommend Vikram if anyone wants to buy a car from metro honda.. he was outstanding.. thank u metro honda and vikram.

Alicea51

7 de nov. de 2016

GREAT CUSTOMER CARE MICHELE PINCAY AND LIDIA VILELA TOOK GREAT CARE OF ME NO COMPLAINTS WOULD DEFINITELY RECOMMEND TH O ANYONE WHO WANTS A CAR SEE THESE 2 LADIES GREAT HELP.

RKD

1 de nov. de 2016

It was my first time experience in buying a car. And Lidia C. Vilela made sure there is no gap in information about the car and its price. They were very friendly and cooperative . And she also helped in choosing the best model in the market. Thanks again for your kind help and cooperation

Subhabrata

1 de nov. de 2016

Overall it was a good experience dealing with Metro Honda, specially with Sales Person Vikram Das. Vikram was very friendly and helped us choose the right car for us. He made good practical suggestions about choosing the right model.

Pkayyc

25 de oct. de 2016

A few months ago on a rainy Saturday I walked in after making an appointment over the phone with a very nice young lady, when I walked in looking for her I was greeted by a sales employee who pretty much was willing to take a sale no matter what; I told him I was interested in seeing something used, but that would get me around as I was a new driver, this man ran my credit had me sign paper work and never even told me what car I would get, every time that I asked about the car I was told " hold on we will see it soon" after the paperwork was signed he took me out to the car which was "seemingly " in good condition, I won't lie, that was the moment I began to feel as if I had got gotten, this sales rep never offered to test drive it with me, and when I asked about driving it he said "oh you're going to drive it home today" it was just BUY BUY BUY, even after moving mountains and maxing out a credit card on a deposit I was left alone to figure out all of the terribleness of this car, even when making the purchase my sales rep got up and started helping other customers with their purchases. Well to make a long story short it only went downhill, within the first month of having the car my AC stopped working, my car started shaking on the highway (NJ turnpike at 65 MPH) and every time I would bring the car to them they would say " the car is perfectly fine" my fiance has a mechanic in the family and when I took the car to get checked out by him to make his even worse the car had zip ties holding it together!!!!! My initial reaction was xxx!!! My safety is important to me so I called the dealership to complain and I was actually called a liar by a service center rep; once that happened I knew that i was in for a world of trouble with these people. On 10/22 I drove my car up to PA and at 55MPH (on RT 78, which is 70 speed limit) my car started to shake again, I gave my car the weekend off as I was visiting with someone whom had a car that I could use, on Monday night 10/24 I made one more attempt to drive my car before making a decision on how to proceed with a new one, at 45MPH my car began to shake so bad that my passenger seat began to shake backward and forward and I really did fear for my safety as that car was shaking and rattling, I called the dealership again and no one in the service department even picked up. I ended up getting so fed up that I stopped at a dealership on my way home and traded the xxxx car in for the one I actually wanted in the first place, my car barely made it from where I was to the new dealership, where I was treated with respect and I was given a test drive and I was given color options, and all my questions were answered properly. It's a shame because my mom bought her first car at this Honda dealership and I wanted to continue that by purchasing my first vehicle from there also, but after that experience I don't even want to drive by that facility let alone purchase anything that they have to sell. I understand working for a living, but I will never understand putting people's safety in jeopardy just to make a few dollars.

MohammedHoque

24 de oct. de 2016

It was a great day when bought my first car with the help of Vikram Das. Vikram was very friendly with us that we didn't feel like we went there to buy a car, we went there to meet a friend. Great Experience.

kpiller

18 de oct. de 2016

Good experience. Knowledgeable and would recommend this dealership to someone else. The finance department was excellent as well. It was an easy and fast process.

Qjmflores

17 de oct. de 2016

We had a good overall experience, the agent assigned to us (Vikram), was a great and friendly person. So as the finance officer, Luiz, was a good fellow as well.

L.T.

10 de oct. de 2016

Worked with us to get minivan our family needed. Vikram was outstanding and was able to get great price on vehicle. My third vehicle at this dealer.

PPaul

28 de sep. de 2016

They are fully unprofessional about your need. They are only concerned about car get sold or not. They will force you to buy all possible ways, may be harassing you as well. It's a waste of time for them if u don't buy the car on same day.experienced the same and some how able to get rid of this freak.Bought a civic 2016 from some othe dealership and peacefully enjoying it. Even though its lill far from ur door, select some other dealership.I am also expecting a nice bad response or reply from them for this comment.Do not remember the great salesperson name.

Brian and Sarah

24 de sep. de 2016

This is our 3rd car from MetroHonda. The staff is hardworking and easy to get a hold of by email or phone. Jason made it feel like we were his only customers and made sure we got the car we wanted. Jeremiah was very knowledgeable and helped us figure out the new extras in our HRV. When the time comes, we will buy our fourth car from MetroHonda. Thank you Anton Semprivivo for having the best staff.

Tommy

23 de sep. de 2016

Had the pleasure of dealing with Dayan Cohen and Eric Silva. Both men are an asset to your company.. We brought our 2016 Honda Pilot in for service and were treated with excellence. Our vehicle was serviced quickly and efficiently. Service with a smile and always professional!

Kelvin284

19 de sep. de 2016

Horatio Is the best car sales I've ever came across. He made my process really smooth from beginning to the end. He is extremely genuine and very professional. Thanks for everything you have done!

Louie 106

19 de sep. de 2016

The staff was polite,pleasant,and very professional. Michael Booker made the process really comfortable,and easy .Will recommend to anyone looking to buy a vehicle new or used

miguelangel

19 de sep. de 2016

my salesperson Henry was patient and a good salesman because he explained everything about the car and my situation being a first time buyer. if you will look for a vehicle, look for this guy and he will help you all the way. no complain and im totally completely satisfied with his service as a first time car buyer according to my budget.thank you henry, you're the best, bar none.

Carlos

16 de sep. de 2016

My experience with Metro was amazing. My sale person Vikram was very helpful and friendly. Thank you for ur help Vikram. I will recommend Metro to everyone.

Mymiac22

14 de sep. de 2016

Had a very pleasant experience the staff is professional. Will recommend highly! Went above and beyond! Michael Booker took care of us and was professional and make buying a car a lot easier

BT

26 de ago. de 2016

I went to Honda Metro and Jeremiah helped me lease a new car. Him and the staff were friendly and very professional. It definitely was a pleasant time spent at the dealership not a long dreadful one. Jeremiah was great with my parents and I. We were super please with what he was able to offer us. I'd definitely recommend him. Tim at finance was also very nice and he made the process very at ease. Christian Salazar was super nice and pleasant , he showed me all the new gadgets the new civic has. He was very calm and collective. Great staffThanks

Annie246

21 de ago. de 2016

This is an excellent dealership. This is the fourth car I purchased and/or leased from this dealership. Our salesman, Vikram's Das, was very friendly, helpful and knowledgeable.

naresh

12 de ago. de 2016

I have very good experience with this dealer and employee with I worked.. Vikram Das. He explain every details nicely. His sense of humor is very good and the way he explain is awesome.

John Theo

2 de ago. de 2016

Thank you Metro Honda! I just leased a brand new 2016 Honda Pilot touring !! The team at Metro worked hard to make sure I got the model and color I wanted. I want to especially thank Nick Redondo, Harout Gapika, Luis Martinez and Scot Shannon for all your help. I love it! I went to several other Honda dealers and none could beat the lease deal and service I received at Metro Honda! Thank You!!

GothicAlum2039

2 de ago. de 2016

I made an appointment after work to see if they had any vehicles that fit my budget. I was not prepared to purchase because I did not have available funds for a down payment. The team at metro honda was able to locate a reasonably priced vehicle within my budget. It was a very smooth process

hondauser

29 de jul. de 2016

GOT GOOD SERVICE.I would have prepared better for negotiation, I felt they charged little more than avg. KBB shows better price than Honda site..

dsanchez16

23 de jul. de 2016

3 reviews1.0 star rating 7/23/2016I went to look at a Chrysler Pacifica in Feb - they couldn't let me drive it and I could barely get into it due to it had a dead battery (after I drove 1.5 hours to get there). I chalked it up to bad luck and tried to laugh it off with our salesperson Nick Redondo. I went back with my husband to look at it and we took it for a test drive (they had a new battery in it). Things were looking good and we were ready to purchase it- we asked to look at it on the lift- Nick was very accommodating and had it done. Once on the lift my husband saw the front frame was completely rotted out - he literally put his finger through it. He informed them this car was not safe to be driven. The manager came out and said they would see about taking care of the problem.We ended up signing the papers based on the subframe was fixed to our satisfaction. I told them the etching fee wasn't correct but they insisted we pay it. WEEKS went by and we waited patiently. Nick even commented how patient we were with the whole situation.We eventually got the call the car was ready and we picked it up. 3 days later the whole right side started to bounce when I drove it- I had it looked at by a mechanic who said it wasn't safe to drive and that they didn't properly do the subframe. Metro did tow it and give me a rental car which was great. It was fixed and the car was driven back to me which was also great. They forgot to put my lug nut key back in my car so I did wait to get that in the mail.I called the number on the etching one day and it wasn't even active and the etching wasn't even in my vin#- I called and demanded a refund on etching on June 15, I also said they never refunded me the difference of the registration fee. They had told me they overcharge you to make sure when they goto the DMV the fee is covered. The amount I paid was more then the amount charged on the DMV receipt- I am yet to hear why the registration fee difference can't be refunded- I requested paperwork to show extra fee's and I was told I would have to talk to someone there - I called 3x and recieved 1 call back.2 weeks ago Nick Redondo told me the etching fee was going out in the email as $200 of referral checks. I have called him, texted, emailed and I have called for a manger and left a message 2x- no one will call me back and no refund check still.etching refund $200Amt I paid for reg $257.50Amt on DMV receipt $218.50Difference= $39

Jack

18 de jul. de 2016

Unprofessional, unethic and really reduculous dealer. No humananity at all. I don't recommend this even for second hand vehicle.they went to this dealer to purchase a new odyssey on 4th July 2016. They sold me repaired vehicle. When I pointed that they said they were not aware. Later they told me to wait for 2 days for new vehicle, then they gave me a vehicle with factory defect. I asked them to return my money. Till today they have not returned my money. Pl help if someone canRiya Mathew

jicaihuang

5 de jul. de 2016

Great salesman!I purchased a new car honda pilot 2016 .The salesman Vikram Das is very nice and professional.Great customer service. Friendly enviroment. You feel at home and the staff treat you amazing.

PJ

5 de jul. de 2016

First of all these are the people who lie the most. Initially I had a email and sms exchange with some internet sales person Darrell and gave us a really low quote saying its month end and we can do that for you. After confirming that we are coming from far distance (50 miles) he confirmed that he would like us to visit and confirmed the rates once again on sms.After we reached the dealership, that's when one pathetic experience started1. They didn't even have cars for the quote that we had taken2. He mentioned that my job is to just bring you in here at the dealership with any numbers you like and that's all and he left.sales consultant also was not interested in selling the car and kept on saying this is how it is.I urge not to visit this dealership anymore because this is the most fake dealership in New Jersey for Honda.If I was Darrell's Manager - I would have fired him long back.

Satisfiedcustomer

3 de jul. de 2016

Henry Ong is an amazing sales rep. He really shows that he cares for the customers and goes above and beyond what it takes to make you feel comfortable and ease the stress that comes along with buying a car. We happened to come during the July 4th weekend and were able to enjoy complimentary hamburgers and hot dogs being grilled by the friendly staff. Henry made our experience very smooth and I would recommend him to any person I know that is interested in buying a car. 5 stars Metro Honda and 5+ stars Henry!!! Thanks!

csfreund

20 de jun. de 2016

Very professional in their responding to e-mail inquiries. Helpful and not pushy.

HARSHKUMAR NITESBHAI PATEL

19 de jun. de 2016

Best sales manager ever.Excellent service.Awesome environment.I wish i could find the place likr this in india.VikramDas who was assisting us is nice man.

AJerseyGirl

18 de jun. de 2016

This was only my first or second time going car shopping and my experience was very positive. Everyone here was courteous and friendly and were happy to answer all of my questions. I would definitely refer family and friends to this dealership in the future.

Efrain S.

16 de jun. de 2016

I have a Honda Pilot 2014, which I love, but maybe during the last 3 months it has entered at least 3 times to the service center of Hudson Honda, which was a complete disaster, they never found anything wrong with the car "everything was OK" according to them. I was frustrated because I know the noise the car had was not normal. So I decided to take my car to "METRO HONDA" , BEST DECISION !! Only took them 1 visit and they found immediately the problem. METRO HONDA Service Dept. - absolutely professional, they really know what CUSTOMER SERVICE MEANS. A big applause to the "Excellent" service received from Ramon R and Dayan Cohen. Thank You - Efrain S.

Eddy Lavilette

8 de jun. de 2016

I purchase I was giving the bill of sale after I received my plate I call several time for my plate the total was not what on bill of sale very bad sevice feel that was paper trail and ripoff I will never purchased a car from you guy again

Happy Customer

6 de jun. de 2016

I was in the market for a car and had a great experience at Metro Honda. My Advisor Michael Booker listened to me and I fell in love with the first car he showed me. It was exactly what I was looking for. To top it off, he made the whole experience stress free and easy. I felt like he really cared abou me and not just the sale. Other employees who assisted me where very helpfull and professional.

Hardai

19 de may. de 2016

Vikram was extremely patient and knowledgeable throughout the process. Appreciated the fact that I never felt pressured into making a decision. His attention to details was outstanding.

Fatima

16 de may. de 2016

My service was quick In and out. It took less than 30 min to get my oil change done. Dealing with Ramon Rosius was a real pleasure.

Ptelhonda

8 de may. de 2016

I decided to buy at Metro because I didn't not feel pressured me and my family were treated very well by Anthony Perez. We test drove two cars and finally decided to go with accord, we are vey happy Thank you Anthony Perez and Metro Honda.

saboubou75

4 de may. de 2016

I would like to express my sincere thanks and appreciation for the outstanding customer service that I received from one of your salespersons-Vikram Das.

Creador1

30 de abr. de 2016

I went today to metro honda to get a car, they give a good service, they explain me everything clear, thanks to metro honda is a good dealer

vivian

28 de abr. de 2016

My experience with Metro Honda was amazing. Our salesman Michael Booker went over and beyond to help us choose the right car. He was very patient and helpful with all our questions and concerns. He will be recommended to all our friends and family. We are very satisfied customers. Thank you very much Michael Booker.Thank you,Vivian Ayala

LUVMYHONDA

27 de abr. de 2016

This is my second time I walked out of Metro Honda with a car. I wouldn't go anywhere else. My salesman Micheal Booker is the greatest salesman there is. I would never go to anyone else. Not only is he my salesman but I highly recommend him to my family and friends. Michael Booker has helped us all walk out of Metro Honda with a brand new car. Has made our experience beautifully smooth. I thank you Mr. Booker for everything you have done for myself as well as my friends and family. I am in love with my new Honda.

Ivp913

25 de abr. de 2016

This dealership was amazing. They helped me the best they could and more. I have been here twice and both times they got me exactly what I wanted. They are completely reliable and they won't stop until you are satisfied

jpdario

25 de abr. de 2016

Metro Honda is very fast, honest and there is absolutely no waiting games. They work with you to find the vehicle you want NOT what the dealer wants you to have. Unlike Rt.22 and Hudson Honda! They have horrible customer service skills at the other locations. Anyway, I dealt with Michael Booker, and he is great. He listens and works with your budget. And he doesn't pressure you. Very chill guy, he makes buying a car a breeze. I would definitely recommend Metro Honda to my friends and family. I am very happy.

Yvrao3166

23 de abr. de 2016

Vikram was very helpful with his detailing of car features and the options available. He also suggested the car suitable for me and gave me a great buying experience. Overall a five star experience.

Reactome

19 de abr. de 2016

Vickrom das he is a good person. He helped me a lot for buying this car. He did hard work for me. I tradein my car with new one so they gave me a good deal. And i like it.

Jt7023

18 de abr. de 2016

Mohhamed Ansari gave me the best deal. Even came in on his time off to help me get my Honda Oddesy! He overdelivered and made sure that everything was perfect with the car. Thanks Mo.

Raja

14 de abr. de 2016

Experience that i received when entering dealership was like we entering in a house of relatives. Overall price negotiations was great bought car for the price we wanted. Car we bought is really great and we are totally happy with our decision. Thank you

cindyu

13 de abr. de 2016

Jason Bivone was amazing. We were slightly struggling with the purchase of a new car, but with the insight Jason offered us, it really helped to make a decision. Not overpowering in anyway whatsoever, Jason was patient and understanding. Dealing with my father who was extremely nervous and myself who was very angry, I believe he did a great job and really helped close the deal. Jason still offered his services after we closed on the car, great customer service. All this from a floor manager, I'm beyond impressed.

Hugo

12 de abr. de 2016

I purchased a used Ford Focus on 4/5 and on 4/12 had a new battery installed because the car would not start. Vikram Das was very professional during the purchasing process and very helpful during the follow up, making sure that the car was serviced at no cost to me.

www

11 de abr. de 2016

I had a great experience with Vikram Das getting my new car. He was very friendly, patient, honest and tried to get me the greatest deal they can offer to make everybody happy. Highly recommend!

Stell

4 de abr. de 2016

Ravon Robinson really took his time selling to me. I never felt rushed at any moment. I went by myself and really can say I am proud of the decision that was made. Ravon went above and beyond. Once again I appreciate you for getting me in a car that exceeds my expectation. Service was exceptional. I couldn't have asked for a better sales rep. If you are looking for someone that provides phenomenal service ask for 'Ravon.'

M34

4 de abr. de 2016

This dealership was excellent! They were able to give me a absolute great deal on a used Honda that anyone would appreciate! Thank you guys again for the great customer service here. I look forward to having this car for a very long time!

paulcng

28 de mar. de 2016

I had a great experience with the service provided by sales rep. Vikram Das. He was very professional, honest, humorous, and knowledgeable. He was very patient in going over the features and answering all our questions. We were very happy with the vehicle and the lease. I highly recommend Vik and Metro Honda to my friends and co-workers.

Ash25

28 de mar. de 2016

The overall experience with Metro Honda was amazing! We would recommend Metro Honda to all our friends and family. Very nice and professional staff with honest dealings. Thank you so much Metro Honda.

Hectord3000

26 de mar. de 2016

I recommend sales rep. Michael Booker. Very pleasant and honest. The deal experience was stress free. I'm very happy with my new lease. Very happy customer

Nilabza Som

21 de mar. de 2016

I recently bought a Honda CRV and boy was the Sales person Impressive!!! Mohammed Ansari , the Sales person was immaculate in understanding my needs as a first time buyer. He was friendly, amicable in negotiations and went out of the way to share his advice on choosing the right vehicle for me! The Finance team was also friendly. Had a nice time!!

jimmychoo1191

20 de mar. de 2016

master julio aparicio....I say master because this young man is a master at salesmanship. he was thorough, meticulious, professional,and honest in a timely fashion. he made sure I got what I wanted and not what he wanted me to have. he explained everything to me in explicit detail. and he managed to accomplish all of this over the phone. so when I came in to pick up my car, all I had to do was sign the necessary paperwork. and this was very important to me because time is money. he even got down on his knees and changed my plates. how cool is that ?I wish I could put julio in a box , put a bow on him and take him home to use in other aspects of my life. he made me feel like family, in which I am now officially part of the metro Honda family . thanks julio ! or should I say MASTER JULIO APARICIO !!!! # JULIO FOR PRESIDENT ! p.s. I would buy the Brooklyn bridge from him ! love Kim from new York - march 12th 2016

cel201

16 de mar. de 2016

Mike Booker was awesome. Did his best to make sure I left happy and even called me after I got the car. Definitely the go to guy. He knows what he's talking about.

shopper

15 de mar. de 2016

Great experience to buy new Honda Touring. Vikram's sales knowledge and experience helped lot to make right decision, He explained features and benefits of the car which we want to buy, and got a good deal without spending too much time. I will definitely refer to my family & friends Metro Honda & Vikram for their Auto Shopping. I an so happy with my new car and dealership. Thanks.

Angel220

15 de mar. de 2016

Overall a fine experience although the finance dept. needs some help I was not informed that my loan wasn't approved and this caused me a great deal of stress

JerseyCarbuyer

13 de mar. de 2016

What else can I say, I usually abhor car dealerships and the slimy salesmen that usually inhabit them, but after a few hours with Mr. Das, I worked out a deal that didn't make me want to vomit into my own mouth. A fair price for a fair deal and I drove away relatively happy.

Angie

9 de mar. de 2016

Our experience was great at Metro Honda. Our sales person Vikram knew exactly what to show us and was able to match what we were looking for. We were able to workout a deal that was comfortable for us and overall process was extremely fast. We able to drive away with the car at the same day..

JamalP628

3 de mar. de 2016

I was in a very bad situation with the vehicle I was currently leasing and after my visit with Steve at Metro Honda, alot of weight is off my shoulders. I never experienced service where the salesman genuinely care about what is best for me and my pockets. With the advice I recieved from Steve while purchasing the vehicle I know I made the right decision and I couldn't thank him enough.

Naveen

28 de feb. de 2016

Vikram Das at metro honda explained multiple options nicely, which would suit our budget and the process for future service. I was happy with the customer service he offered.

Naveen

28 de feb. de 2016

Metro Honda treats its customers very well mannered. Vikram das- from metro honda provided a wonderful customer service to us.

Waldo809

27 de feb. de 2016

Best seller I ever met everything was like a 123 he told me what am I looking to pay got away in what I was looking to pay and happy my wife and I specting a second baby on the way this is the perfect time to get this car and we got it thank you Jeremiah I wish there was more sales men like you bud.

Shah

26 de feb. de 2016

Sales person Vikram Das was very helpful with my purchase 2016 Pilot touring.very smooth transaction from beginning to end.Love my new Pilot. Thanks

Moskazime

25 de feb. de 2016

This is the best Salesman at Honda and He the funniest son of gun. He helped me get the best deal ever and didn't break the bank ..

Cl

23 de feb. de 2016

Vikram Das was very helpful at mentor Honda. I'm very glad to met him. He very nice and it was very smooth process . I was very pleased...

Bong

23 de feb. de 2016

When its was time to turn over my lease, I have no doubt to considered Metrohonda for my next car since I had a very good experience the first time. True enough, I had Ronnie Manuel to help me out and went above and beyond my expectation. It was a very smooth process. No pressure. always offer snack and drinks. I'll definitely recommend him to my friends and to anyone looking for a Honda. The finance manager Mr. Luis also was courteous and easy to talk to. overall, I'm a very satisfied customer from Staten Island.

samshah101

18 de feb. de 2016

I was very pleased with the service I received at Metro Honda. They displayed the car and the features very well. Test drove and like the car. The Sales person Vikram was very friendly, professional and knowledgeable about the car. We worked a good price deal that i was happy with. I recommend working with him and buying from Metro Honda.

Cesarcarguy1101

18 de feb. de 2016

Made an appointment on February 17 , 2016 at 8 : 15 am and got the same day service with an excellent service from Mr. Elieser Feria, my service advisor.I am satisfied the way I was treated and got the car in no time for my morning schedule. I highly recommend Metro Honda dealership .

Craigb20vtec

16 de feb. de 2016

I think planet Honda is one best dealer ,As far as customer service ,My sales accountant was not pushy or tried to sell me anything different than what i was looking for,Not only was he helpful i end up making a purchase that night,I was very happy with the whole experience,Will do this again in the near future. Thanks to Michael Booker: sales consultant Craig A Shaw: Buyer

Saich H.

14 de feb. de 2016

I am giving such a high rating to the dealership because they relieved me of stress. This was my first time buying a car and I was handled with care. Michael worked with me and let me tell him what I wanted. I was not pressured into just buying a car. There was more sincerity on his behalf understanding my situation and making sure I received what was best for me. It was a long process but there was no frustration and impatience on his behalf. He even stayed later than he was suppose to. That showed hard work, dedication, and devotion. I would most certainly recommend any one that I know here and I will continuously come back here. Thank you for the great experience.

AtreyeeDas

8 de feb. de 2016

It was a great car buying experience at Metro Honda.It was our first car and Mohammed Ansari was a very great representative to work with. He guided us through each small details to help us choose the right car and provided insightful suggestions. He arranged everything needed to buy the car at right price.

JoyceG

31 de ene. de 2016

How did I get so lucky? I met my salesperson, Steve Castro, one morning when I arrived early before most employees. After 10 minutes or so, one of the first arrived, a young man, He asked me if he could help. It was Steve. one of the most accommodating sales people I have met here or anywhere. Entirely professional. I told him my problem with my current car and he talked to me about the possibilities available at Metro. I had previously had a miserable experience at a dealership in Brooklyn NY and so I thought I was in heaven. Long story short , after a few times corresponding and thinking over the information Steve left with me, I went back in and bought my beloved CR-V from Steve- it was the first car he showed me but he had listened carefully to what I wanted and delivered it! I have not had a minute of disappointment with Metro Honda , any of their people, starting with Steve Castro. I highly recommend Steve and Metro.

CamiBurke

27 de ene. de 2016

My sales rep Mike Booker was great. He was very knowledgeable and patient! Answered all my questions and worked within my budget. Customer service was excellent.

mariahbell19303atgmail.com

24 de ene. de 2016

My purchase experience was made very simple by the salesmen Cody Healing. We came in looking for for a cheap vehicle because of our monthly budget. Cody took the time and explained the benefits of leasing and was very knowledgeable about his product and made our purchase experience very simple.

rupak

20 de ene. de 2016

This was my first time buying a car. I visited 3 different dealerships and Metro Honda was most welcoming and professional of all. Steve our sales person, did a great job explaining the differences in Honda Civic models helping me figure out what's best of me. He was a great help understanding all the finance options available. Very happy when I finally made my purchase, we got a good deal. Will definitely recommend visiting Steve and Metro Honda to anyone planning to buy a car.

fg917

16 de ene. de 2016

Took my car in for a scheduled oil change. It was the fastest service I have ever received! Erick Silva was very pleasant, helpful, and professional!

LilyMaldonado78

11 de ene. de 2016

I bought a Honda Accord a few months ago from Chace. It was my first time buying a car ever, I was car shopping and no one could get me approved and kept giving me the run around. I had finally given up because I was tired of all the bs from the dealers and sales people but a close friend of mine Michelle referred me to go see her best friend Chace, at first I was hesitant but she told me to give him a try because he is very honest and tries to his best to get people good deals and if he can't he will let you know as well. So I went with her to go see Chace and that same day I left in my 2012 Honda Accord. He was very honest and explained everything in detail to me. I am very happy with Chace and my car as well. I will definitely recommend everyone I know to go see Chace. He is amazing. Keep up the great work.. The car dealerships need more salespeople like him.

JeanessicaSoto

11 de ene. de 2016

My car buying experience was amazing and I owe it all to Chace Bethea. He answered all my tedious questions which was very helpful. He explained everything in detail for me. He made my car buying experience very easy and simple as best as he could and I really appreciate that. I will definitely recommend anyone I know that is in the market for a car to go see Chace Bethea.

Tim McCahill

30 de dic. de 2015

Steve Castro is a genuinely good salesman and person. Looking forward to having fun in our new Fit. Thanks, Steve!

Bori7588

28 de dic. de 2015

I had a great experience at this dealer! Jairo Salazar took care of me he was a very profesional person! I would definetly recommend this dealer to anyone I got a great deal!!! Not only did they get me out of my toyota lease but they also returned the car for me!!

Dottie R.

4 de dic. de 2015

I have been dealing with Metro Honda for many years and have always had good service. But ever since Dayan Cohen has been with the Service Department, I have had nothing but EXCELLENT service. He has handled any problems I've had with my cars, whether major or minor, with the utmost care and professionalism. Metro Honda is extremely lucky to have Dayan as their Service Manager !

Bayonne

14 de nov. de 2015

Went to change oil on my 05 CRV like I always have, thinking they would give the car a check on all the fluids & when I find out my cars transmission is running on fumes, I got stuck on the Lincoln tunnel with no tranny, it cost me $5 1/2 grand to get a new one, & this would've been avoided if only they had done their Job. You go in for 1 thing & they ALWAYS stIff you with something different,

nadia

12 de nov. de 2015

Went there for winter wheels installation and oil change. I was told to wait for 1 hour but instead was waiting for almost 2 hours. The wheels were installed but TPMS was not reset and when I checked pressure in tires it showed 40 psi (the normal pressure is 32 psi). Have to go back. :( By the way, prices are also high but it is the closest official service center.

smh

5 de nov. de 2015

Waste of time to start out. Went to appraise my vehicle; two hours past just to hear "if you could put 500 we could lower your current payments", 10 to 20 dollars less not really a big difference especially, when nothing was approved by the bank (loan officer). Let me guess they were probably going to get me approved with Hanns Financial, and I thought they were better then Rt 22 honda.

haraerca

1 de nov. de 2015

I should have realized that what I was in for when I called the dealership about a 2012 Civic they were advertising, and asked for a detailed list of the costs. Ive bought many cars in my life. Ive learned that some dealerships often tack on exorbitant fees, buried in the fine print, which allow their ads to seem like better deals than they really are. The short answer, is yup, thats what they do. But the longer answer will give you even more reasons to take your business elsewhere, and I encourage you to keep reading. Their sales rep Anthony, told me that there were a couple of different fees, and hed need to find his calculator to get the total number. A minute later he came back and said sorry, I cant find a calculator anywhere, but if you come in, Im sure youll be happy with the price. Having been to this rodeo a few times, I clarified that I was not interested in going anywhere until I understood the costs, and further, that I was not interested in playing these games. He apologized and said he would get back to me.Eventually, his sales manager Jairo called back. He apologized and said I dont authorize my sales people to give out prices on the phone. This is probably because, as I learned, they tack on approximately $1,400 in fees above and beyond what the other companies I talked to were adding for sales tax, dealer prep, license etc. When he gave me the total cost to purchase the car, I told him thanks, but it was much more than I wanted to spend. He said, you know what, Im sorry you had this experience. I just got in another 2012 that isnt even up on the website. I can let you have that for under $13,000. I said, ok, but I would need to see pictures and a clean Car Fax. He promised to get those to me.Several days passed without receiving either. I did get calls each day trying to set up an appointment to come in. I emailed Jairo again saying I would come in under the following conditions : I saw the pictures, saw the clean car fax, and that the total cost was under $13,000. I finally received the pictures and a car fax that showed the car had 29,356 miles. I reached out again about the price. I got an email back from Anthony saying it would be $13,999. I emailed Jairo and reminded him of the price he had quoted, and asked him whether he planned to honor the price, or whether this was just how the Metro Honda dealership rolled. He called me back, recalled the conversation, and said that he would honor the original price he quoted.The rest should have been easy, right? Nope, it got worse. When I came in, the car I was shown to test drive was a 2011 Civic, and the sticker said it had 55,000 odd miles on it. When I started the car, the odometer was actually over 64,000 miles. I was already in the car, and took it for a 5 minute ride before asking the sales man to take me back. I got my laptop with all of my correspondence and asked to speak to Jairo. I calmly shared my frustration. He apologized and said he would see what was going on, and what he could do. He retreated to the control center to confer with the top brass (at the Metro, there are 4 or so big whigs who sit in this glass paneled room, looking out over the floor, and approving any deals.) While I waited for over 10 minutes, I could see them having what looked like a pretty good time inside. I had now wasted over 2 hours of my day off. I started writing this review. Jairo finally came out and said he was sorry, but there was a mistake in the inventory system, and they were working on correcting it so I could see the car fax for this car. I told him that I hadnt come here to see a 2011 with 64,000 miles on it. I also asked to speak to the General Manager.Everything you need to know about this place can be learned from what happened next. I went into the room, expecting that the guy in charge would at least want to know what had happened to his prospective customer. Instead, he looked at me once, put his face back in the computer and said Before you say anything, I know you think we are jerking you around, we arent and Im trying to fix the problem by getting you the right car fax for the car. I said, Id like to give you some background, so you know why I feel like Ive been jerked around. I started to tell him what had happened to this point. He could not have been less interested. He never looked up from his screen once. I said look, I lease two new cars every 3 years through my business. Ive bought two used cars for my kids in the last 3 years. My sister is a lead sales rep for Cars.com. I know how this game works. A t this point, he smirked, and started to berate me about there were no games here, never looking up from his computer. I had my computer out, because I had been prepared to show him my correspondence and car fax. Instead, I pointed out the review I had already started to write, because I wanted him to know that how he was dealing with this would have consequences. That really teed him off. He said ok so youre one of those Yelpers who thinks they can trash a business and that well do whatever they want. Etc. etc. At this point, I was speaking just as loudly, though no one was listening. He just kept repeating that I was a Yelper, and at one point said I was like one of those guys from South Park.In fact, I own a marketing company with 30 employees. He insisted on knowing the name, so he could trash my business. At this point, I used my favorite expletive and left. After I left, I was thankful that my son hadnt accompanied me, which had been the original plan. My blood pressure was through the roof. I committed to getting the word out about this dealership, not just on social media sites, but to the leadership of Honda. Then I went up to White Plains Honda, and had a very nice experience with the sales manager Ivan, though they didnt have a car that would fit my needs/budget. On the way home, I stopped by Mahwah Honda, and was helped by Doug. Although this civic was a little beyond my budget, I ended up buying it. Great experience with both Doug and their finance manager. There are some good apples in the car business. Its worth going out of your way to find them.

ashley1160

30 de oct. de 2015

I was very pleased with my service at Metro Honda. Mike Booker was very helpful and do not give up with helping me find the car that suited me the best. Everyone was so nice and welcoming! Thank you again Mike booker for helping me get my Honda!

ryan_mcc

20 de oct. de 2015

I drove all the way up here to Jersey City from Philadelphia to look at a used truck.I highly recommend dealing with Chase Bethea. He was down to earth, didn't pressure in any way, and answered all questions I had truthfully. He even offered to pick me up at the train if I needed. Highly recommended. Thanks Chace!

Carol

17 de oct. de 2015

My car was involved in an accident. I was towed to Metro for several reasons. Mr Cohen was just awesome!! I beleive he is the service mgr. He let me know my options, and took care of all the work. engine and body work.It was such a stress free experience dealing with him. One day I dealt with a woman in the service dept but I am SO glad I waited for Mr Cohen to return from vacation.... Even though I do not live too close I plan on returning for any work I need.

rose1024

15 de oct. de 2015

If it wasn't for this fine young lady we would have left without a car. She was very patient, asked questions to better understand our needs, had great product knowledge, and was able to make the sale. We received a great deal thanks to her. Thank you!!!

Sirhavoc

8 de oct. de 2015

I came into Metro Honda to trade in my 2007 Pilot and I was looking into a lease. This is what initially brought me to MH. I have a personal message I originally sent to Mr. Horacio Garcia, and I will share it here. Before that, I want to say that I first met with Mr. Louis Navarro in the Service department and he is the one who put me in contact with Mr. Horacio Garcia. Both Metro Honda employees were exemplary in their service and professionalism and I look forward to doing business with them in the future. "Good morning Horacio, I wanted to take a minute while I have time to say thank you for all that you have done. Although I cannot say you have reinstated my faith in people of your profession, I would like to share that I feel blessed to have been introduced to a professional of your caliber. You have shown an interest in your customer and not how much money the customer is willing to pay and I am eternally grateful. I promise, going forward, that when I am ready to look for a new car I will return to you eagerly. Likewise, should I have any friends or family that is interested, I will be sure to let them know Mr. Horacio Garcia is very highly recommended by me personally. Sincerely, thank you once again for making my buying experience a pleasant one."

Elle730

29 de sep. de 2015

I will start off by saying that my initial purchasing experience seemed great. I purchased my car in June & couldn't be happier will my salesman Nick D (who I see is no longer working for them). The issues began with the issuance of my registration & tags. I live in New York so the dealership was handling the process for me. When my temporary registration expired after 20 days I contacted them to see why i had no received my new registration & license plates all to find out they were never processed. Because of this I was given a loaner vehicle. I had the loaner vehicle for a month before they called me to let me know my stuff was finally ready.I had spoken to the sales manger Harout Gapikia over the phone, who told me my car would be ready(they held it for me due to the fact it could not sit on the street). When I want to pick up my car the experience went left. 1st the managers were having a pizza party in there office, which is glass, so I can see them in there not interested in helping me. After waiting for 15 minutes & explaining to the receptionist that I live on Staten Island & was trying to catch the Bayonne Bridge before it closes, Harout finally called an associate in the office to go get my tags & put them on my car. This associate walked right past me without even speaking to go on with his assigned task. About another 5 minutes later Harout came out & asked if I was being helped & I made him aware that the associate walked right past me without even speaking to me. I was then told to drive the loaner to the back of the shop so my tags can be placed on my vehicle. When reached the service area I was once again ignored for 10 minutes & then I was told they couldn't even find my car. I was then told to go outside & see if I see my car in the. Another 15 minutes goes by before Harout decides to check the back lot to see if he can my find my car. After being gone for another 20 minutes he finally comes back & tells me he found the vehicle but cannot find the keys. He then disappears for about 45 minutes. No one gives me an update or anything. I am left to sit alone in the service garage. Finally a service department associate appears & I ask him to please let me know whats going. Now I start to raise xxxx. I have missed the bridge at this point & i cant believe the lack of organization at this place. After flipping out over the lack of communication, Harout finally reappears to let me know that my keys are locked in the desk of some other associate who is "Down at the shore". So at this point I had to find a new route home & waited time & money on this pointless trip. Harout promises me they will deliver my car to me the next day & he will make it up to me. To add insult to injury, Nick D brings my car back to my house but not before getting a tickets on my car for going through the EZpass toll without having an EZpass. Not to mention I haven't heard a word from Harout about how this would be made up to me like he sat in my face & told me. So....buying is fine because they have no problem taking your money. I suggest if you are an out of state buyer, just go to the DMV yourself & avoid the headache. I gave them a good reviews to corporate so they already benefited. Their customer services is horrible & if I didn't feel like going through the process again I would have just returned the car to them.

erenderos73

17 de sep. de 2015

I recently leased a new Honda and my sales agent was very helpful in getting me the best deal. My agent Horacio Garcia made the experience of leasing a car wonderful again. Thank you Horacio!

haik13

13 de sep. de 2015

I had very bad experience with this dealership. We went to buy a minivan and didn't buy it because of the manager. Manager was so rude and greedy that we just left. We bought the car from other dealership because of the manager. The name was Harut or something like that. He was so rude with us and so demanding. For a second I thought we were in a Mercedes dealership because of the price that he asked. We were ready to buy the car but just because if him we went to open road. I dont wish anybody to do a bussines with that guy or even any altercation with him.

Pdelgado21

9 de sep. de 2015

I can honestly say purchasing my first new car was an amazing experiance. From the moment I walked into the dealer till the moment I drove off with my brand new CRV he was helpful and professional. He understood I was in a budget and didn't try to sell me some car I couldn't afford. He is honestly a salesman you can trust.

rf2387

10 de ago. de 2015

I was at the end of my previous lease with my 2012 Honda Accord and decided to stop into the Honda office on Rt. 440. Well that was certainly my lucky day. I was assigned to Michael Booker. I told him what I had in mind but when he told me what was available to me on the basis of what I described to him, it was not possible. I had less than stellar credit and no available cash on hand. I had all but given up when he told me he would do whatever he could to get me into a new car for LESS than I was paying for my current lease. I didn't think it was possible but I agreed. However as he made his way back and forth to the Manager's Office he came back with a lesser deal that was still not affordable to me. After several attempts he said he would have to make some calls regarding my credit status...which wasn't great. He told me that he would call me back later on that afternoon. When I didn't hear from him after several hours I had given up all hope. However later on that night I received a called from Michael telling me that he had good news for me. He was able to work out a deal for me that was practically everything that I asked for, with no money down and no additional expenses that usually occur when purchasing a new or leased car. All those expenses were worked into my monthly payments. There is no question that he worked very hard to secure the deal for me that would allow me to purchase a new car without any cash on hand and less than stellar credit. I will be forever grateful for his effort and determination in helping me to attain this new car. I would also like to thank the Finance Manager whose name I don't remember who was responsible for closing out the last phase of the financing. He too was little skeptical but finally relented and approved the transaction. My final thanks is to Honda for giving me the opportunity to be the proud owner, once again, of a fine Honda product.I would certainly advise anyone looking for a new or leased car to go to Honda..and ask for Mr. Michael Booker. I Guarantee you he will not disappoint you.

Mohammed Kharawala

31 de jul. de 2015

Metro Honda has been the worst dealer i have ever been to. I have been a honda fan for a long time before going over to Metro honda. Now I think ill never buy a honda car.I went to Metro honda thrice hoping to have one nice experience where I could buy a car but every time i felt dejected on meeting the staff. The staff at Metro honda feels that they are doing a favor on you by selling their cars. Although they dint have the CR-V model i was looking for, they still called me and 20 minutes into the meeting they tell me "THIS IS WHAT WE HAVE. EITHER YOU TAKE IT OR GOOD NIGHT" Trust me a honda car is good to have but its not worth taking the favor from Metro honda.Save your time here.

happy buyer

25 de jul. de 2015

Went to Metro Honda and met with Scott Shannon to get a price on the new 2016 HR-V. Then wasted the next 5 days visiting 5 other dealers, hearing things like, they can't sell it for that price, we can't get that car for 30 days, the price in our advertisement was a typographical error, or it's a new model and I really don't know much about it. Went back to Scott, worked out a great deal, he explained every step of the purchasing process, then turned me over to the finance dept that continued the excellent service. Scott also took the time to show me all the operating features of the HR-V. Metro Honda, Scott Shannon, and the finance team are honest, professional, and provide excellent service. I am already considering buying another car from them.

MoniqueC

22 de jul. de 2015

I had an excellent experience with Nick R. & Madison, they are great here! I was referred by a friend who guaranteed I'd drive away with a new car :) I went in that day just to browse and get some quotes, long story short...great customer service, patience, and priority got me a brand new Honda that was extremely affordable and we'll worth it! I didn't feel pressured used or over priced at all. The process couldn't have been any easier there was absolute no hassle I MEAN IT give them a try they work well with everyone ....the friend who referred me makes triple my salary and things still went as we'll for me as they did for her, I'm trying my best to express the eagerness to just trust them & give Nick a chance to help you, he's excellent. He made me comfortable and met my personal needs! I have a thick attitude & he adjusted and kept me smiling the entire time! I have visited dealers in the past and no experience came close to the sincerity and service you will get here. Also thanks to Manager Sammy for assuring we were well taken care of!!! Thanks guys at Metro Honda Jersey City ???

FL

22 de jul. de 2015

Kirolos is a great personVery helpful I will recommend him Best customer service ever Easy to understand and deal with him Very kind person

Monique

22 de jul. de 2015

I had an excellent experience with Nick C. & Madison, they are great here! I was refereed by a friend who guaranteed I'd drive away with a new car :) I went in that day just to browse and get some quotes on used cars, long story short...great customer service, patience, and priority got me a brand new Honda that was extremely affordable and we'll worth it! I didn't feel pressured used or over priced at all. The process couldn't have been any easier there was absolute no hassle I MEAN IT give them a try they work well with everyone ....the friend who referred me makes triple my salary and things still went as we'll for me as they did for here, I'm trying my best to express the eagerness to just trust them & give Nicholas a chance he's excellent, I have visited dealers in the past and no experience came close to the sincerity and service you will get here. Also thanks to Manager Sammy for assuring we were well taken care of!!! Thanks guys at Metro Honda Jersey City

Jazz

20 de jul. de 2015

I went to this car dealership a couple of times before actually buying a car and they always made me feel welcomed each time. Great staff.

schoevg

18 de jul. de 2015

I bought my first used car from this dealership! A 2007 Subaru Legacy! I was uneasy about the price, but in reality I got a used car in great condition for a great final price. The employees are very friendly. As for Mr. Kirolos Gabra, he was a great salesman but was also very helpful. Mr. Kabra along with Mr. Sammy Farag made sure I felt comfortable and got me a great deal! I truly recommend this dealership!! Thank you for all your help!

DisappointedConsumer

18 de jul. de 2015

Worst customer service I've ever experienced. Nobody picks up the phones and when they do, they keep transferring you to people who aren't currently in the store. Not just receptionists are bad at customer relations but sales guys and managers alike are also to blame. Wish I never gave them $14,000 + of my business.

fatdad

15 de jul. de 2015

Bought a Honda Pilot, everybody was nice and straight forward. Sammy and Kiro made the buying process really smooth and even allowed us to take the vehicle to and from home for a test drive. Great service!

Dannysung

15 de jul. de 2015

I recently got back from a deployment and haven't got my car serviced in a year, so I went in for an oil change. With the purchase of my car (2012 Honda Civic Si) I was offered a life-time free oil change. So I get to the dealership and the manager said my lifetime oil changes were voided because I wasn't getting my car serviced when I told him I recently got back from a deployment. I was overseas for over an year and I couldn't get the services. I ended up paying for the oil change and was very mad at the disrespect I got for the manager. Will never be going back to Metro Honda again for services.

jmikhail

13 de jul. de 2015

i got my Honda CRV car from there ..they are the best .. Samy and Cody are awsome they are so helpful patient helps you get the best deal I recommend this place for anyone

Nanda, NJ

7 de jul. de 2015

Purchased a used Nissan Sentra 2009 model car first which I had to return it in a month as it had starting problem even after they fixed it three times (I only drove it only twice during the time I had the car, from Metro Honda to home and back to Metro Honda). Metro Honda agreed to take back the care and to go for a different car. So went a new Honda Accord LX and the sale was completed.Note: My old care was taken as trade in not like replacement and adjusting the money. I lost $3000 in this trade (which were dealer chare, GAP coverage etc).My worst experience was with the cancellation of extended warranty that I took for the Honda Car with Honda Car, which was handled by Antonio Olivo. The actual processing time by Honda Care to dispatch you check is only week from the date the filled form is submitted with odometer. I got my check only after 4 months after multiple followup and visit to Metro Honda. Antonio Olivo never returned any of my call. Was able to reach him after 10 days to get an update as I did not receive my check after one and half months from the date I submitted but he refused to give the contact details of the person who submits the filled form for me to get and update and he also cannot do anything as his work is also (fill the form and submit to her). Finally he agreed to get an update and requested me to call back at 2:00 PM and again was not able to reach him or any of the branch manager over call for the next 10 days. Finally when I got Antonio over call this was his response:Why do you keep filling my voice mail and dont call me back again. You can speak with my manager. So he has intentionally avoided my call and delayed the process. This was the worst of all. For almost 2 and half months the form was not submitted and they did not listen to me when I checked with Honda Care and said that they have not received the form. Finally I got the cancellation form Honda Care representation and filled it and went to Metro Hond to get the odometer form so that I can submit myself (submission is very simple scan the filled form and email it). That when I believe actually they submitted the form and gave me copy of the submitted details. But again they made mistake, filled up different cancellation date which exceeded 60 days free cancellation limit instead of actual cancellation date that I clearly specified. Metro Honda deducted $240 instead of giving me the full payment, Which I informed to one the branch manager and they agreed to pay $240 but still I have not received the check from $240 and it has crossed 6 weeks. Again I have to go and check with them directly.Also they marked the check to be returned to the back instead of me, which I have filled correct selected in my form (selected the option to return to me). This again caused a delay of addition 3 weeks as the check was returned back to Hond Care by the back. I was not able to visit Metro Hond immediately as work hours are different. So my advise is to visit Metro Honda directly if your call is not returned in a day or so.

Nandakumaran

7 de jul. de 2015

Purchased a used Nissan Sentra 2009 model car first which I had to return it in a month as it had starting problem even after they fixed it three times (I only drove it only twice during the time I had the car, from Metro Honda to home and back to Metro Honda). Metro Honda agreed to take back the care and to go for a different car. So went a new Honda Accord LX and the sale was completed. Note: My old care was taken as trade in not like replacement and adjusting the money. I lost $3000 in this trade (which were dealer chare, GAP coverage etc). My worst experience was with the cancellation of extended warranty that I took for the Honda Car with Honda Car, which was handled by Antonio Olivo. The actual processing time by Honda Care to dispatch you check is only week from the date the filled form is submitted with odometer. I got my check only after 4 months after multiple followup and visit to Metro Honda. Antonio Olivo never returned any of my call. Was able to reach him after 10 days to get an update as I did not receive my check after one and half months from the date I submitted but he refused to give the contact details of the person who submits the filled form for me to get and update and he also cannot do anything as his work is also (fill the form and submit to her). Finally he agreed to get an update and requested me to call back at 2:00 PM and again was not able to reach him or any of the branch manager over call for the next 10 days. Finally when I got Antonio over call this was his response: Why do you keep filling my voice mail and dont call me back again. You can speak with my manager. So he has intentionally avoided my call and delayed the process. This was the worst of all. For almost 2 and half months the form was not submitted and they did not listen to me when I checked with Honda Care and said that they have not received the form. Finally I got the cancellation form Honda Care representation and filled it and went to Metro Hond to get the odometer form so that I can submit myself (submission is very simple scan the filled form and email it). That when I believe actually they submitted the form and gave me copy of the submitted details. But again they made mistake, filled up different cancellation date which exceeded 60 days free cancellation limit instead of actual cancellation date that I clearly specified. Metro Honda deducted $240 instead of giving me the full payment, Which I informed to one the branch manager and they agreed to pay $240 but still I have not received the check from $240 and it has crossed 6 weeks. Again I have to go and check with them directly. Also they marked the check to be returned to the back instead of me, which I have filled correct selected in my form (selected the option to return to me). This again caused a delay of addition 3 weeks as the check was returned back to Hond Care by the back. I was not able to visit Metro Hond immediately as work hours are different. So my advise is to visit Metro Honda directly if your call is not returned in a day or so.

kumarbharath

3 de jul. de 2015

Visited this dealer today with an intention to buy a new Accord. Received complete information from Cody, and a good deal for the financing rate with help from Sammy. Good friendly people. Highly recommend this dealership for anyone.

cathyp

3 de jul. de 2015

I had an excellent experience at Metro Honda in Jersey City. I had done the research and contacted a number of dealerships and was prepared to visit many of them this weekend but I was incredibly lucky to walk in and be helped by Mike Booker. He is an amazing salesman. He knows his business and doesn't play around. He was fair and really friendly and explained everything. I have bought a number of cars over the years and this was the best sales experience I've ever had. No joke. I felt like he really wanted to get me the best deal possible. See Mike Booker if you want a fair deal and someone who is just a pleasure to work with. I love my new Civic, got a good price for my trade-in, and I can highly recommend Mike and Metro Honda to everyone.

ccperk

2 de jul. de 2015

I had an excellent experience at Metro Honda in Jersey City. I had done the research and contacted a number of dealerships and was prepared to visit many of them this weekend but I was incredibly lucky to walk in and be helped by Mike Booker. He is an amazing salesman. He knows his business and doesn't play around. He was fair and really friendly and explained everything. I have bought a number of cars over the years and this was the best sales experience I've ever had. No joke. See Mike Booker if you want a fair deal and someone who is just a pleasure to work with. I love my new Civic, got a good price for my trade-in, and I can recommend Mike and Metro Honda to everyone. I almost forgot to add that Madison Miranda was super helpful with the financial paperwork!

Dhan

21 de jun. de 2015

My wife and I came to Metro Honda in Jersey City to purchase a used car. We had done our used car research and know pretty much what we wanted and what to expect. We met this young man by the name of Nick Hardone by the door. We explained to him what we were looking for and ask about other options available. Nick was very warm, patience, thoughtful and knowledgeable. He answered all our questions and showed us all that was available and within our budget. We also spoke to his manager, Sammy Farag, who was very helpful in going through the details of the various purchase options available to us.It was a Saturday and Metro Honda was very, very busy.......Nick answered all our questions very politely and patiently and stayed with us until we left........believe me, we had a lot of questions for him.Because of Nick and Sammy, we had a wonderful experience purchasing a Honda Accord and we would recommend them to anyone.DD

Quanea C

8 de jun. de 2015

I'm always reading reviews but this is my first time actually writing one. I went to Metro Honda to lease my very first vehicle, after doing a little research I decided to make an appointment with Michael Booker based on his reviews. Leasing my first car was scary, and I did not want to feel pressured into anything I wasn't ready for, not only was Michael Booker charming and professional, he was very patient and understanding. He worked with my budget and he made not only me, but my son and mom feel very comfortable. He took his time going over everything with me and even stayed longer than he had to just to make sure I was leaving out of Metro Honda satisfied. Everything was easy and fast. Whether you are financing or leasing a vehicle I highly recommend Michael Booker! he truly is the best hands down. Thank you Booker you're appreciated Quanea C

Nanga62

1 de jun. de 2015

I went to the Honda Dealer on route 440 in Jersey City, NJ with my mother and sister and we were looking for a car for my nephew. I will tell you that all these people cared about was getting a sale, their customer service was very poor. While we were there the salesperson name Mike took us to the lot for used cars, along the way I fell in a hole in the street and busted up my knew. He came and said Oh Wow let me take you back to the office and get a bandage. As he walked in front of me and got to the office I was limping behind when I got inside I sat in a chair waiting for him, NOT one person asked me if I was ok. It took him about 5 minutes to find a bandage when he came back he gave them to me and then asked my sister to go back to the lot to look for cars. I told him can I have water and paper towels to clean my knee which was bleeding, so he was like Oh Ok, then left and came back about 10 minutes later. Really how much time does one person need to get water for a person who clearly is in pain, he came back gave me the water and asked my sister again lets go to the lot, my sister said hold on we have to patch her up, so my sister cleaned my knee and put the bandage on and then I told her go look at the car and I will sit here.When my mother and sister got back I asked where is the guy Mike and they said well he showed us the car and then said ok thats it and stayed at the lot and said good bye to them so my sister and mother walked back by themselves. They got inside and said lets go we are not buying anything here, the customer service here sucks. While in the car another salesperson was asking my sister about her car that she was driving and she asked him is he the manager, and he said yes. Then she told him that I fell and he was like what happened and we told him that while walking to the lot I fell in the hole in the street. He said to us well customers should not be going there by themselves and we told him we were not by ourselves that Mike had taken us there and then he said well what are you going to do about it! What nerve that guy had, I told him well at the moment I am sitting here and trying to make sure my leg is lifted so it does not hurt. That was it he told my sister well if you need anything let me know and she told him well we are not buying from you guys your customer service sucks and my sister was hurt and no one even asked if I was OK.These people dont care about their customers they only care if you put money in their pockets when we left there we went to JC Auction and Chris Curiel the salesmen helped my sister find a car. He was patient as he dealt with 3 women looking at car after car and as we was walking through the lot he kept an eye on me and I was limping along he did not want me to get fall again. As we past xxxxx in the ground he made sure he was there and told me about it. My sister found a car and she bought it and took it home that day, needless to say I will be going back to buy my car from him. JC Auction has the best people working for them!

Litefoot, Ed25

23 de may. de 2015

My experience today at your dealership was exceptional. Michael Booker was sociable and pleasant to speak with. His knowledge and easygoing manner was truly appreciated. 5 stars for Metro Honda. And Madison Miranda was kind and courteous and I thoroughly enjoyed our conversation for the brief amount of time I was with him. Great Experience ! I'll definitely recommend Metro Honda to my friends and family. Have a wonderful weekend ! Ed

Kloveland

15 de may. de 2015

Just wanted to say, "Thanks!" to Scott Shannon and Madison Miranda for your kindness, understanding and enthusiasm. I wasn't sure I could qualify for a loan and didn't have a lot to put down, but Scott and Madison created a miracle and got me a new car. You could have pushed me over with a feather I was so surprised. This dealership was wonderful to work with and accommodated me on every level. Thanks so much Scott, Madison and Metro Honda!

Brandon21993

1 de may. de 2015

I was very pleased by the service given to me yesterday from Michael Booker. I went to many dealerships and left with no car and very disappointed. Went to metro Honda and was greeted by Michael Booker and he was very friendly and sociable. He knew exactly what he was talking about and did everything in his power to get me in a car. I traded in my 2000 nissan maxima and left with a nice toyota sienna and i love the car so far. I thank Mr.Booker for his great friendly service. -brandonPowellWillette Carter

MayraB

6 de abr. de 2015

I was a Toyota Camry owner when I walked into the Honda dealer in Jersey City and walked out as a Honda Accord owner.Sales associate Michael Booker was very pleasant and helpful. He was very patient... even though I was undecided on which car to go for.Michael Booker went through every detailed of the car and explain everything very specifically. I must say he went out of his way to make sure me and my daughter were comfortable in every way. He offer us coffee and while waiting we also had some complimentary popcorn :)I will definitely recommend this Honda dealer to anyone looking to purchase a car and make sure to ask for Michael Booker he is a great help. Thanks Honda and Michael Booker, Mayra Borges

TaraH

5 de abr. de 2015

I've bought vehicles from other car dealers but Metro Honda is above the rest. The sales rep treated me with respect and the loan process was very smooth. My sales rep Michael Booker was the best .Thanks guys for making it so easy to get into my used car.

chickimon

31 de mar. de 2015

When I have to go to the service center at Metro Honda I look forward to getting great care. Thank you Jackie for helping get a great deal on lowering the price for the maintenance for my vehicle and thank you also for throwing in the car wash at no charge. I appreciate that so much!

ryorio

21 de mar. de 2015

I thank everyone at Metro Honda who helped me, when I needed them. The service was outstanding, and I had my car repaired in an unbelievably short time frame.. I was towed into the service area with a seized air conditioner compressor pulley, late on a Friday afternoon. Their mechanic stayed late to complete (until 9<30pm) my repair and had me out the door at 8<30am the next day , with everything in great working order. Best Regards,Robert Yorio

Joe C

20 de mar. de 2015

Brought my accord in for service and wad treated fairly and professionally. I though I would be pay more through the dealer but that wasn't the case.

Sabari

12 de mar. de 2015

Buying a car from metro honda was so simple, straight forward. They provided me with On-road price on the car upfront, so no surprise upon my visit.Special thanks to Mr. William Booker for his patience, and quick responses.Thanks Metro HondaSabari

oscar196253

11 de mar. de 2015

Before going to buy at this dealer all of the reviews were near perfect which is what influenced me to go. I live 30 miles away from the dealer. When I arrived Luis Martinez was kind and courteous. He showed me some different cars and I was interested in a Honda Pilot but it was shown to me once it was dark out so I did not notice any of the defects. The car was not even clean and several lights were not functioning and the workers did not even mention it to me. After working out the payments, a staff offered me a gap insurance for $850 when the gap insurance on my previous Honda cost me only $195. I bought a brand new dodge ram last year and the gap insurance was only $145. Why so much money for gap insurance. I ended up not purchasing it because I thought of it as stealing my money. When I signed the contract they were going to go wash it and the ended up hitting the car so they had to take it to a body shop for 2 days and The lights were burned out on the inside and the radio wasn't working and I've had to return to the dealer 8 times because they could not find the problem with it. I will never return to this dealer nor would I recommend it. Also. Supposedly the car was supposed to have 13,900 miles but it had 15,500 miles. I also had to stay another day for them to fix the windshield which they had damaged and it was not completely fixed either. Today match 11th after 45 days they finally fixed the radio issue. Never had such a bad experience and would advise people to stay away from this dealer especially if purchasing used cars. Will not leave Long Island again to look for a car.

Dale M.

10 de mar. de 2015

Attempted to purchase vehicle stock no. CAO19472 for listed price. According to sales person, the dealership had this vehicle for six days. I then received a call from a person stated that he was the used car sales manager. He advised me the advertised price was wrong and he couldn't honor the advertised price. I felt if they had the vehicle for six days the advertised price should have been corrected or honored.

cmarnao

3 de mar. de 2015

It was such my true pleasure to work with Mr. Horacio Garcia. I appreciated that he was a great listener, while trying to meet my budget and needs. He helped to make a good purchase and walked me through the complete trade-in and finance process. If I was asked to rate him on a scale from 1 to 10, I would choose a 10 being the most satisfied. Sincerely,Cynthia

The AG's

3 de mar. de 2015

Metro Honda has Giovanni Sanchez at the Head and Luis Martinez in sales was a pleasure to work with. My husband and I have been dealing with Gio for years, the level of service and accomodations are exceptional, we had a 2012 Lease to return, got in at 7:30PM, looked at the top of the line for Accords 2015 and within two hours we were riding back home in a brand new 2015 Honda Accord Black on Black V6, we called her Victoria II.I would not go anywhere else.We commend Metro Honda and Gio's staff they are extremely courteous and knowledgeable.Regards from THE AG"S, best pof luck in this new year.

Maria

23 de feb. de 2015

Sales Rep and Finance staff were great. We were in and out with no problems.Great service. Keep up the good work. We live In SI and shop in NJ Metro Honda for a fewor our car needs in the past and in future. Thanks keep up the great work and friendly service.

Angelo

10 de feb. de 2015

From the minute I walk in MR luis martinez was very helpful to service me I thank all staff of metro Honda for there help great job

CAntonio

3 de feb. de 2015

Henry Ong was terrific to work with--professional and helpful. I am very happy with my Honda Accord and would recommend this dealer to others.

hj1415

1 de feb. de 2015

These guys are just as bad as the team at Hudson Honda, neither place knows what customer service is, they only care about the sale. They give you internet pricing but then say when your at the dealership that prices are subject to change at anytime..like as soon as you walk in the door!!!

PMan

3 de ene. de 2015

Second time getting a car at Metro Honda. Michael Booker is an awesome guy, looked out to make sure I got the best deal possible.

PabloM

3 de ene. de 2015

Second time getting a car at Metro Honda. Michael Booker is an awesome guy, looked out to make sure I got the best deal possible.

moshe dayan

16 de dic. de 2014

The over all experience of buying a new Honda CRV from this dealer was good. Anthony Perez from the sales team was very patient and friendly while I was shopping for a new car.

Stephanie Roof

8 de dic. de 2014

Poor business ethics here, I'd expect more from a dealership that makes such a big deal of their 'award winning' service. Maybe this place is only good at selling new cars? I recently purchased a used subaru and have had nothing but problem after problem...and I've had it less than a month. Shame on me for not noticing a number of problems, but shame on this dealership for selling a car with crappy tires (marketed as 'high performance tires'), a seriously off alignment, a poorly hidden screwed up front bumper, a dead rear tail light, and most awesomely....a missing lug nut (ya know, those things that keep the wheels from falling off). All things I should have caught (if I was a mechanic?) but all things that absolutely should have been noted and fixed by the service dept. My salesman was rather pleasant but every other person I've dealt with is condescending and it takes ages to get a straight answer or any kind of resolution. After reading through the reviews, it seems they've been less than forthcoming regarding the quality of their used vehicles....if I had a time machine, I'd have gone somewhere else and saved myself the headache.

peter guastella

28 de nov. de 2014

Was interested in a car gave them a call and they said thed have it ready to show us when we got there salesman scott brought us outside to look at the car only to show us a completely different car. When questioned he finally told us the car was we came there for was sold. Felt like a bait and switch to the fullest. Dont trust them if they say the car is on the lot. Left work early and wasted an hour of driving and gas completely unacceptable.

Miguel Espina

26 de nov. de 2014

recently bought a used car and Henry Ong gave us an amazing deal and a great car! will definitely recommend him to my friends and family if ever they will buy a new or used car.

Francis Olivo

22 de nov. de 2014

This was my second time buying a car from metro honda, but this time was my frist time doing it on my own. I thought it was going to be a nightmare but Albie made sure that was not the case. He helped and guided me towards my new price possesion, my 2014 CRV. Which has everything I wanted plus more... Thank you Albie for a smooth experience!! Great Experience and trust worthy sales person who cares for their customer's opinion and choices.

armandos

19 de nov. de 2014

Model, year, trim, color, everything -- I knew exactly what Honda I wanted and I didn't want to waste my time or anyone else's time. But, after visiting a number of Honda dealerships and feeling strung along, I was ready to move on and decide on something else. Luckily, after being frustrated by those other dealerships, I decided to try Metro Honda.I walked into Metro at about 6:30 pm after work one night and met sales consultant Mike Booker. Since I had already test driven the car, I told Mike exactly what I wanted, where I was looking to be payment wise, and we went straight to his desk. Mike took down some notes, went to his manager, and came back to me with a reasonable counter offer. I made another offer. Mike went back to his manager again and when he came back we had a deal. The entire process took about 30-45 minutes. No games. No BS. Mike took down all of the information, helped fill out all the paperwork, and moved the entire process along very smoothly. Most importantly, Mike was so pleasant. Mike is personable, respectful, and does his job very well without coming across the least bit pushy. After Mike and I got through all the paperwork, I met with finance manager Daniel Solares to finish up the deal. Simply put, Daniel was just a super great guy to do business with. Daniel worked hard to make the last portion of the process painless and quick but it was very clear that he does not sacrifice the quality of his work just to get one customer out the door and begin with the next. Daniel double checked everything he did and explained everything, line by line, clearly and with a wonderful disposition. I don't like the process of car hunting. In fact, I hate it. Thankfully, I stumbled into Metro Honda and met Mike Booker and Daniel Solares, it was them that left me very satisfied with my experience. Although they (Mike and Daniel) set the bar high, if my experiences with Metro's service department are on par with the quality service and attention I received from Mike and Daniel, I envision being loyal to Metro. I'll report back after my first few interactions with the service team!

Rits07016

17 de nov. de 2014

We recently bought a certified owned vehicle with the help of Mr. Henry Ong. He was very kind, helpful and overall excellent sales person. He really took the time to show us the kind of car we were looking for and took the time to explain everything. We would definitely recommend seeing him if you are looking to buy or lease a vehicle at their dealership.

QVazquez

17 de nov. de 2014

I had really good experience buying my 2014 Honda Civic. The rep Jesus Alaverz helped me with my new car. He told me what my options are and even asked me what type of payments was I looking for to help. I would recommend him to anyone who's a first time buyer looking for a new car.

jcolon324

7 de nov. de 2014

I got a New Honda Civic a couple of weeks ago at Metro Honda. I have had a couple new Honda's in the last 10 years and this was my first time using Metro Honda. I must say is was the best car buying experience I have ever had! Michael Booker who was my rep was the best! He didn't give me any BS...he was straight to the point and made my buying experience fun, fast and easy. I would definitely recommend my friends and family to get a car from Metro Honda and ESPECIALLY work with Michael Booker! See you in 3 years for my next car :)

RaJohn Raeford

3 de nov. de 2014

Recently bought a new Honda vehicle from Metro Honda, and Nick Redondo and the rest of the team made it an easy and fun buying experience. From the beginning Nick Redondo was kind and helped me find the vehicle that fit my needs, style and most importantly my budget. At first I thought the car buying experience would be a hassle, with people looking to take advantage of a young buyer, but this was not the case at all at Metro. The staff there genuinely want to see you in a vehicle that is best for you. I visited several other dealerships, some close and others far, gathering prices and brought them back to Nick and the staff and they offered me a price WAAAYYYY below what other dealerships were looking for. After finding the perfect car, they also put me in contact with an insurance company that offered me an AMAZING price for a driver my age and in my location. I would recommend that everyone visit Metro if they are in the market for a new or used vehicle.

mark chua

2 de nov. de 2014

Just this past Friday, I went to Metro Honda and talked to one of their dealers, Mr. Henry Ong. I asked him if they still have these great Honda Civic Sedan LX Auto and if he could help me get a great deal. I submit that I have no education about purchasing a vehicle and insuring a brand new car but Mr. Ong decided to coach me and taught me some few sentences that greatly decreased the amount of my car insurance. I had doubts at first but luckily I got the car and its price to the lowest that I wanted to pay monthly including the insurance. A big THANK YOU! to Metro Honda and its unique staff especially to Mr. Ong that helped me bought the car that I wanted.

Maan Tot

1 de nov. de 2014

I had a great experience going to Metro Honda of Jersey City. Mr. Henry Ong had helped me find the best car suits for me. all the specs and even the color of the car that i really wanted! Having my family around with me with A LOT of questions, Mr. Ong was very patient enough to break down everything for me/us. He was able to answer all of our questions in regards to buying the car. I would definitely recommend Metro Honda to my family and friends!

Claudia Greenspan

18 de oct. de 2014

Metro Honda, About a week ago I called your dealership asking for a quote on a Honda Odyssey. I have been leasing Hondas for over 10 years and thought I would call your dealership. After speaking to your dealership and getting a quote over the phone I thought I would come in to purchase another Honda. When I got off the phone the numbers fit my budget and thought at that point I would come in to sign paperwork and move into another 4 year lease on a new Honda. When I did come in Jason Brown changed his quote and said on a Honda Odyssey I would be paying 100 dollars more a month. He was unapologetic verbally abusive and very dismissive. After that experience I call the headquarters and put in a complaint about this manager and this dealership. A couple of days later I ended up leasing my very first Toyota Sienna and will never every use Metro Honda again. I will continue to spread the word through social media not to ever ever use Metro Honda so that no one ever has that terrible experience like i did. Jason Brown should be fired because I can't believe he treats customers like that.

Richard Barrett

12 de oct. de 2014

I've bought vehicles from other car dealers on route 440 but Metro Honda is head and shoulders above the rest. The people treated me with respect and honesty and the loan process was very smooth. My sales rep Albie was the best but Im sure they're all that nice. Thanks guys for making it so easy to get into my new truck.

Richie.da.kid

11 de oct. de 2014

The people at Metro Honda on route 440 are great. They made it so easy for me to purchase my new truck and were upfront with me every step of the way. I was skeptical at first because I've dealt with car dealers before but these guys over at metro Honda really made me feel comfortable. My sales rep Albie was the best. Im sure all the reps are as nice as he is. Thanks guys. Rich Barrett

mrsdavid

3 de oct. de 2014

Henry Ong was very helpful in making my purchase hassle free. We were able to complete the purchase in 2 hours. I will recommend this dealership wishing to buy Honda.

Jennifer

2 de oct. de 2014

Extremely Pleased with the service received at Metro Honda! Luis Martinez was extremely helpful and worked with John Castellanos to ensure we could purchase the vehicle I wanted at a price I could afford. Lucky me, I drove off from Metro Honda in my gorgeous CRV and enjoyed the car buying process made simple by Luis and John. Thank you guys, I am thrilled with the car and not overwhelmed with the payment!!!!!!!

Momma3

1 de oct. de 2014

Recent visit to the dealership was stress free with the help of Henry Ong.

Bigdub101

22 de sep. de 2014

Mr. Luis Nunez was not only very friendly, the man answered all my questions and made my experience buying my first honda a great one

francis_m_castro

22 de sep. de 2014

Never thought would ever walk to a car dealership and drive away in a new car the same day. Im not that type of buyer. Got to give credit to A wonderful sale person at Metro Honda Albie(Albaro) Rivera. Very patient. No pressure what so ever. Best of all, he sat and listen to what I wanted and tried as much as possible to make the sale. Honestly, I can said that he really tried hard to get the deal done. At the end, I felt I got what I wanted. I have to give Albie the credit. I walked away from so many deals before but he just made it easy even though my demands were high. If you are like me, try Albaro Rivera at Metro Honda. Wont regret!! Albaro keep the good work.

KillerKashB

19 de sep. de 2014

Worst dealership and car purchasing experience I've ever had. The manager Nick who is suppose to be a manager at the dealership is extremely rude and of no help. When I went to pick up the car the car wasn't ready. The car had not been cleaned. The salesperson stated it wasn't there fault that they do not take responsibility for the cleaning. As we continued through the process the same theme occurred where no one takes responsibility for any work. When we finished the deal they only gave us a single key. They stated we could come back a few days later and they would give us a key. We called a day ahead so they would be prepared. Of course they were not and we had to argue with the staff to get a simple key made.Avoid this dealership at all costs.

Alejandrina suarez

15 de sep. de 2014

Me gusto mucho la atencion de la srta valeria vallejo ,una person muy activaMe senti muy contenta con mi nuevo carro me gusto todo el colorAwd muy satisfecha. Con metro honda con valeria calidad y personalidadlLove you guys

vilmaaustero

11 de sep. de 2014

He's good dealer and very friendly. We got what we want especially the affordable price of the car.. Thank you very much metro honda for the good services . Keep up the good work..

Max austero

11 de sep. de 2014

They are a good dealer.., awesome and friendly people..

sarabjeet singh

6 de sep. de 2014

I had the most miserable experience at this dealership. My experience might be one off but I feel it should be voiced. The representative was cold, unfriendly and unprofessional. I went to get an issue checked out. The mechanic drove the car around for 15 mins and assured me all was well and there was nothing wrong. As I was about to leave, I noticed a nasty scratch on the front bumper and I am confident that it was not there when I brought the car in. I brought it to the attention of the representative, he called the mechanic and both of them denied it claiming that it was an old scratch. There was enough circumstantial evidence against the mechanic since he was driving the car around for 15 mins but in the end it was their word against mine and I pretty much could not do anything about it. I left the dealership bitter and angry. I make a good living in the city and am not the kind of person who schemes to rip off a car dealership. But such LACK OF HONESTY and LACK OF INTEGRITY is appalling and UNBECOMING OF A HONDA DEALERSHIP. Though I have never had any positive experiences at car dealerships or mechanic shops, this was a new low. I am currently thinking of writing to Honda about my experience. The car was pretty much new and in mint condition before they ruined it.

atimpanaro

6 de sep. de 2014

I was lied to from the beginning. I thought I was getting a good deal. I traded in a 2005 Accord. I had 4 payments left. The salesman Bill C. who is no longer there said he would pay those and my first payment. I found out after I bought the car, he took the money from my trade-in. I'm paying 275 for a lease with a trad-in. What a ripoff. Also, the service manager told me if I don't get the 15,00 mile checkup, my free oil change coupon is no good. This was never explained to me and it is not written anywhere in my lease. If I don't continue with my free oil changes at 15,000 miles, I will go to Consumer Affairs and Better Business Bureau. I only got 4500 for my car. My son called and got me an extra 500.00 They wer only giving me 4000. I even spoke to sales manager Jason Brown about this. All he could say was that's the policy. I told him I guess you like to lose customers. I will never recommend anyone to this dealership and they will know how I got ripped off. I will never buy a car here again!!!!

amykins510

1 de sep. de 2014

I went into Metro Honda today inquiring about leasing a 2014 Pilot. Sales woman said she had some in stock and brought one for me to test drive. However, it was a 2015. When I questioned this, she said she no longer had any 2014 Pilots available after initially confirming that she did. I was a little annoyed but decided that since I test drove the car and liked it I would try to lease it anyway. I was planning on trading in my current vehicle until I was low blowed by not only the sales woman but by the floor manager as well. I was offered 3 grand less than what I knew I could get for it. And on top of that, they tried to get another 3 grand out of me for a down payment. When I called their bluff they got nasty. So happy that Metro Honda was so incredibly rude and full of B.S because it made my drive right over to Planet Honda on route 22 in Union where I not only received EXCEPTIONAL service but also received more than what I was asking for my car. Don't waste your time at Metro.

BBB of Elizabethport

29 de ago. de 2014

Metro Honda is fantastic! If you're shopping for a car or will shop for a car in the future, you can't miss Metro Honda. They will give you what you want, they will work with your needs... and they will get you going in no time. Metro Honda don't want their customers leave their location feeling at a lost. Instead, they make sure you are completely satisfied. Visit Metro Honda and bless yourself with your dream car.

susma

25 de ago. de 2014

I usually don't write a review but I had to for the great service that my Honda civic 2013 got for the third time. I didn't have to wait long and I was satisfied than the 2nd time. Thank you Eric for the great service.

Carlos Diaz

20 de ago. de 2014

My experience at Metro Honda was a pleasant one, I initially spoke to a young lady by the name of Michelle Pincay. I explained to her exactly what I was looking for and she gave me a list of cars she thought would suit my needs. She then directed me to a gentlemen by the name Albi Rivera, he took me on a walk through of the car lot and showed me the cars I was interested in. It was a pretty easy going process thanks to your customer service rep and sales person, over all it was a better experience than I expected it to be. Thank you, Carlos Diaz.

skelly523

17 de ago. de 2014

My wife and I went in looking for a new vehicle. We were approached by Henry, who was one of the nicest men we have met. We told him what we wanted, and he made it happen. We are COMPLETELY satisfied with our purchase and will definitely be doing business with the entire Metro Honda Family again!!

Dcarey77

7 de ago. de 2014

To Management Team,Metro Honda was one of the most outstanding dealership that demonstrated professionalism and expertise in purchasing the 2007 Volkswagen Jetta Wolfsburg. Valerie was supportive and concern during this entire process of purchasing the car. Valerie demonstrated a positive attitude. She stated she would work hard in helping my daughter get into this car. Valerie was honest and always kept a beautiful smile. Valerie I will always remember you for the expertise, honest attitude and beautiful personality in helping my daughter purchase the car. The staff made me feel part of a big family that work in satisfying their customers to the fullest potential. My daughter is very"Happy" in purchasing her 1st new car. This is a miracle that has touched our family because my mom was driving my daughter to work for 3 months. Valerie I want to thank you for your services for being positive, honest and working hard to bring this miracle to the forefront for Shawna our new (Volkswagen Jetta Wolfsburg ) What a great sales person that example greater abilities in her sales to the people. I appreciate your dedication and great attitude Thank You, Debra and Shawna C. God Bless !

ChrisB

5 de ago. de 2014

Great experience overall. Went to a number of other dealerships and test drove the CRV. Service at the other stores was a bit lackluster, and seemed uninterested when we said "we were still deciding on a vehicle and weren't ready to buy yet". The salesperson at Metro actually asked some great questions, what using the vehicle for, what other vehicles we have, what we do for recreation... They actually got us to look at the Crosstour, explained the special financing programs and cash back on that car at the time... Ended up buying the Crosstour vs leasing the CRV for basically the same payment. Love the car, perfect for us and our needs!

GMAN HERE

5 de ago. de 2014

Just wanted to shout out a "Thank You" to the Sales Team at Metro for making the purchase of my new 2014 CR-V an easy, breezy experience. Sales Manager Jason and his team (Giovanni & Govaia) guided me from A to Z in a relaxed, professional atmosphere. Totally satisfied and loving my new ride! Will be back.

andy.amicucci

5 de ago. de 2014

My experience at Metro Honda in Jersey City, NJ was unmatched by any other dealership experience in my life. I have nothing but good things to say from the prep department right up to the Gemeral Manager. My experience at every level was fantastic.

Lane Myer

5 de ago. de 2014

I usually don't take the time to write reviews but I felt that I needed to acknowledge the efforts that Chase and the Metro Honda staff made to make my car buying experience a positive one. Like many people, I find the process of buying a car stressful. Chase went out of his way to make me feel at ease. I really appreciated his relaxed approach; I never felt like he was pressuring me to me buy a car that day. I would whole heartily recommend Metro Honda to my family and friends.

jager19

2 de ago. de 2014

THEY REALLY DID A GREAT JOB, WE JUST WALKED IN THE METRO HONDA TO SEE THE PRICE BUT BECAUSE OF THE SALES REPRESENTATIVE WE GOT THE CAR FOR OUR ESTIMATE.... EXCELLENT SERVICE!!!!

sjemmott1

1 de ago. de 2014

Hello this review was long overdue. I'd like to take a few minutes to thank the wonderful two wonderful service members of Metro Honda Dayan cohen and Garfied Trentfield.These two young men have worked with me for years. I've been a loyal customer since the Bob C days now 5 cars later i still have nothing but good things to say about these guys Dee aka Dayan never leaves me feeling like ive been over charged for a service.He takes thee time to explain what needs to be done the first time.And Garfield never makes me come back with the same problem.Garfield always fixes the problem the first time in a timley fashion. I also have another tech I use and his name is Ram. I love the service dept at metro Honda and hope they keep up the great work.Happy owner of 5 cars from this dealer. Sonya Jemmott

jmojso0515

17 de jul. de 2014

I was never a fan of the whole car buying experience but I have to say Mike Booker and the staff at Metro made it a pleasant experience. I drove an hour from my home in Phillipsburg, NJ and it was well worth it. Mike was laid back (yet professional) throughout the process and he never made me feel pressured. I would recommend him and the Metro staff to all of my family and friends. He's the reason I'm writing this review. Now if we can just get him to root for the Eagles...

Tracy Wells

13 de jul. de 2014

In March 2014, my search for a Honda CR-V began. My last car buying experience was in 2002 - a 1999 Acura CL 3.0. This go around, again, I stayed with the Honda brand. When it came to the year, make, model, milage and price, I'd done my homework. I knew what I was looking for and equally as important, I knew what I could afford to spend on monthly payments. I started my search in Northern NJ (where I live); i also checked online. Before going to Metro Honda, I visited 2 Honda dealerships; one which was closer to where I lived and the other was one that bragged being the 4th biggest Honda dealership in the country. I was not impressed, simply for the fact that the sales associate at that dealership was pushy and not a very good listener. At the other dealership, I found the sales associate to be very nice, patient and a good listener, but not willing to be flexible when it came down to negotiating a price. Upon discovering Metro Honda, here is where I found my latest car buying experience to be much more pallatable. I have no problem giving praise to the sales and financing staff at Metro Honda. When my wife and I walked into the dealership, we were pleasantly surprised: unlike the 4th biggest Honda dealership in the country, the staff we met at Metro Honda was friendly, not phony or pushy, down-to-earth, not arrogant. Senior Sales consultant, Ronnie Manual was super!!! He listened as I described the car that I wanted, he was honest about the inventory and he made sure that the certified vehicle I took home met the 150 Point Inspection Checklist. Ronnie was knowledgeable about the CR-V, he was also patient when answering questions and explaining details about the CR-V. Ronnie was willing to come closest to the book value and did a great job working out an appropriate price on the 2011 CR-V EX that I happily drove home in June 2014. Equally as nice, knowledgeable and helpful were Amanda Depalma, Madison Miranda and Govaia Larcher!Yours truly,T. Wells

Joanne and Jack Belton

3 de jul. de 2014

Metro Honda more than exceeded our expectations. Valerie Vallejo came to the dealership on her day off to assist us in the purchase of our CRV. Her patience and willingness to go the extra mile was beyond helpful. Even though it was her scheduled day off,she was happy,pleasant and more than willing to make sure we were happy with our purchase. Metro Honda is fortunate to have her on their staff. Many thanks also to the financial department in the trade-in of our prior vehicle.

Darryl Jr.

30 de jun. de 2014

Went into Metro Honda in hopes of buying my very first car. I was new to this new process so I brought my parents with me for guidance and support. I was nervous to say the least but once I walked in and was greeted by Michelle and Mike Booker I felt very comfortable. Mike was our salesman and he knew how to connect with us. The place was busy since it was a saturday but Mike never made us feel like we were alone or forgotten. He made sure we were fine and taken care of. Michael Booker is a great guy and is very good at what he does. I will recommend him to my friends when they are interested in buying a car.

d_een519

30 de jun. de 2014

I was in the market for a Honda Accord, and heard a radio advertisement for a great incentive that couldn't be passed up. I inquired online for more information, and within a half an hour I received a very friendly call from Emily. She answered a few questions I had, and gathered some important information from me, and set up an appointment to come in.I live about an hour away, so it was a bit of a drive but ended up being well worth it. Upon arrival we were greeted at the door by Gloria who was friendly and extremely eager to help. We sat down with Albie Rivera and he took his time discussing my different options, gathering information and asking what I was interested in, and then checking to see what he had available. My first color preference was white, which they did not have on the lot, but he was very quick to offer that I would still be able to get it in a timely manner. We went on a great test drive, a long road that had straight always, traffic lights, and sharp curves. This was perfect to get a feel for how the car handles, steers, accelerates, brakes, ect. We felt we had a great understanding of the car and how it drove so decided to sit down and crunch some numbers.What I liked most about Albie, is that he is a VERY relaxed, laid back kind of guy. Not aggressive or pushy by any means. At one point he made a comment saying "As long as you're happy, Im happy" which I thought that was very gracious, it meant a lot. He initiated the conversation by saying he will NOT run my credit until we had a good deal on the table. I appreciated this due to poor experiences at other dealerships running my credit and no deal. At no point did I feel intimidated or pressured what so ever. The negotiating only took a few minutes, after a little back and forth we came to an agreed price that I was very happy with. The sales manager, Giovanny Sanchez personally came out to talk over some numbers with us as well as answer any additional questions we may have had. After the logistics of insurance paperwork and signing my life away, we were off to the Finance managers office! Giovia Latcher was very friendly and the process was quick, had us in and out within 10 minutes. At this point Albie had a few other things on his hands, but still took the time to come outside and show me the ins and out of my new car. He explained in detail all of the climate controls, radio functions and phone sync options. I drove off the lot in my brand new Accord within just a few hours of walking through the door!I was so very impressed by the entire staff, you really feel like youre being taken care of by family. Albie was so accommodating, answering everything as we went along, straight and to the point. It was very reassuring to see how organized and concise the process and paperwork he was putting together. There were other sales people checking in on us, offering refreshments and helping out with paperwork as well. In between waiting there was a lot of joking around within the showroom, it was overall a very light, friendly, environment. I was impressed by the functionality of the dealership, as everyone works together as a team. Definitely was worth the drive here! Come in and request to see Albie, hell take good care of you and youll walk out happy!

IvonneSanabria14

29 de jun. de 2014

Michael Booker was a great sales man. i highly recommend to other customers. I left Honda very satisfied.Thank you Michael for such a great experience.SincerlyIvonne Sanabria

Dorota

16 de jun. de 2014

Govaia Larcher is a great salesman. He was extremely helpful, professional, good to negotiate with, eager to help you make an important decision and gave us a great deal! He made the experience enjoyable! If you go there ask for Govaia! He was awesome to deal with. Thank you so much! We love our new car! Dorota & Arhur.

ChristieGutierrez

16 de jun. de 2014

I recently leased a Honda CRV from this dealership, and I could not be happier with both my car and their service!!! Scott Shannon, my car dealer, was both professional and pleasant. He had an extensive fund of knowledge regarding the cars in which I was interested and guided me through each step of the leasing process, which Metro Honda made extraordinarily simple! I sincerely appreciated the friendly and honest atmosphere of this dealership and highly recommend Metro Honda!

CHINTAN

15 de jun. de 2014

VERY GOOD EXPERIENCE DEALING WITH GOVAIA LARCHER, GOOD RESPONSE AND QUICK AND EASY WORK PROCESS.

ReginaM

12 de jun. de 2014

I recently leased my first new vehicle ever! Albie Rivera was my sales person. He was comforting, patient and very informative. I was a bit nervous and confused as to which vehicle to purchase (other options were Nissan and Hyundai) and he made my choice easy. He didn't push me, hound me, nor did he make me feel like I was just another number. He worked with me for a price that I was comfortable with, welcomed me to the 21st century of a computerized car (I traded a 2005 vehicle, how so much has changed lol), and helped me navigate my new vehicle. He didn't forget me after the contract was signed either, he called me the next day to make sure my car and I were well acquainted :) Now that's customer service!!!

MySoulisUnbreakable

12 de jun. de 2014

I recently leased my first new vehicle ever! Albie Rivera was my sales person. He was comforting, patient and very informative. I was a bit nervous and confused as to which vehicle to purchase (other options were Nissan and Hyundai) and he made my choice easy. He didn't push me, hound me, nor did he make me feel like I was just another number. He worked with me for a price that I was comfortable with, welcomed me to the 21st century of a computerized car (I traded a 2005 vehicle, how so much has changed lol), and helped me navigate my new vehicle. He didn't forget me after the contract was signed either, he called me the next day to make sure my car and I were well acquainted :) Now that's customer service!!!

jjuradomd

11 de jun. de 2014

This is my fourth car from Metro Honda ...they always do their best to make sure I get the best deal. They spend a lot of time making sure I'm happy with my purchase & make the client their number 1 priority. Henry Ong was a pleasure to work with in the leasing of my new CRV. Love the car!!!

pablobravo

11 de jun. de 2014

He's helped us a lot gave us excellent service and gave us good prices and many way to pay our car. Giovanni Sanchez is an excellent worker who helps people in many ways and being nice to them

Sushant G

4 de jun. de 2014

I got a certified used car from Metro Honda , NJ after having a online quote.. I must say Sr. sales asst. Mr. Govaia Larcher was pretty helpful an elaboarte to assist me with my deal.. The service provided was good and they helped me figure out the best I could get with my finances too. I was able to finlaize the deal and take my car home within ~2.5hrs.. The paper work was hastle free and convinient, better than I expected.. I would recommend this dealership to anyone.. Thanks Metro Honda!

burbank

2 de jun. de 2014

I just purchased a 2014 Honda CR-V. Mike Booker was my salesman. He is very professional, made things really easy for me and helped me to get the best deal. Great Experience. I was very happy and satisfied. Thank you so much for all your help and understanding. Mario Pabon.

ReynaldoAngeles

29 de may. de 2014

To whom it may concern , I have know Mr. Dayan years thats why everytime i need to bring my car to service Dept. i always asked Mr. Dayan . he is a Great workers , Good sence of Humor , excellent job. he never leave the Client , he helped me alot . i would like to say thank to Metro honda for being mr. Dayan is here in metro honda. thanks

beharris010

24 de may. de 2014

I just purchased a brand new Honda Cr-v. Mike Booker was an excellent and knowledgeable salesman and got me a great deal on my new Honda. I couldn't be happier with my purchase. I would definitely recommend this dealership and would buy another car from this salesman anytime.

MichaelScherer

23 de may. de 2014

It was a very pleasant experience dealing with Scott Shannon and the team over at Metro Honda. I would recommend them to anyone looking for a vehicle.

BhimeshPanchumarthy

20 de may. de 2014

I just visit the showroom 15 May to buy a car without any expectation, the sales manger Lydia was very professional helping me to buy my first car Honda CRV 2011. Undoubtedly i can say that she has given me very best deal and i should be very happy for that. Thorough out the process she is helpful for all the paperwork and importantly to get my first car insurance right away.One thing i should tell through out the process i spent almost 5 hours and she is very patient to respond all our stupid :) questions.I would recommend Lydia for any prospect customer, i think you wont be disappointed.

mmarttinez

14 de may. de 2014

My first time at metro honda with my son to buy him a car first time I had a great experience with Lydia she was very polite and professional I would truly recommend her to anyone there she was great help !

Lamands

14 de may. de 2014

I came to this dealership 8 years ago and purchased my CRV,returned to replace my old CRV and was completly sastified with my purchase again.Albi Rivera was Proffesional and curtious,no games,a pleasent experience. Scott Marlow got us the finance we were looking for,and was a pleasure to deal with. Highly reccomend this dealership to all of my friends and family.A++++++John a Happy new owner of my new CRV.

Alex K

13 de may. de 2014

I can't say enough great things about my experience at Metro Honda. I came in not even expecting to get another car on a Saturday around 5pm. My 3 year lease was ending on my 2011 Honda Accord and I was looking to buy/lease another car. I spoke to Vlad first who put me with Luis the sales manager, after about half an hour of negotiation I was able to get a brand new 2014 Honda Accord on another three year lease for no money down and less than what I was paying on the 2011 Honda Accord. They pulled my new Accord up to my old one and while I transferred my belongings from one car to the other they were doing all the paperwork. I came back to sign all the papers and pick up my keys. Last step was signing the finance forms with Scott which happened right after I signed all the paperwork with Luis. I was in and out in 4 hours with a brand new car. If youre looking to buy or lease a Honda this is the place to go, Luis was superb to work with and I wanted to say a big thank you to Vlad as well who I know was helping in the background. Go with them you wont be disappointed.

AlexanderKanevsky

13 de may. de 2014

I can't say enough great things about my experience at Metro Honda. I came in not even expecting to get another car on a Saturday around 5pm. My 3 year lease was ending on my 2011 Honda Accord and I was looking to buy/lease another car. I spoke to Vlad first who put me with Luis the sales manager, after about half an hour of negotiation I was able to get a brand new 2014 Honda Accord on another three year lease for no money down and less than what I was paying on the 2011 Honda Accord. They pulled my new Accord up to my old one and while I transferred my belongings from one car to the other they were doing all the paperwork. I came back to sign all the papers and pick up my keys. Last step was signing the finance forms with Scott which happened right after I signed all the paperwork with Luis. I was in and out in 4 hours with a brand new car. If youre looking to buy or lease a Honda this is the place to go, Luis was superb to work with and I wanted to say a big thank you to Vlad as well who I know was helping in the background. Go with them you wont be disappointed.

laylah2009

12 de may. de 2014

Totally changed my view of car sales people. The Staff was very pleasant and made whole transaction go smoothly from negotiating the price to finalizing the deal. Very professional throughout the whole process. Hassle free. Great experience and I'm extremely happy with my car.Love it! Thanks guys.

DiscriminatingBuyer

10 de may. de 2014

I'm tough to please. I bargain hard, don't like the hard sell and walk immediately if I think I'm being ripped off. The staff at Metro Honda endured me with patience, treated me fairly and won my business by being honest and direct - no hard sell. Ask for Chace, who tells it like it is.

manoit

3 de may. de 2014

I had a great buying experience at metro Honda. it was not that time consuming. overall great experience with Mike. If you are planning to buy a car , go for metro Honda.

Alison Shaffer

1 de may. de 2014

We had a great experience at Metro Honda. Chace was great. He didn't pressure us into getting anything we didn't want. He knew A LOT about the car and answered all our questions very well. He is very professional! We are SO happy with our purchase, we will definitely be recommending Metro Honda to others!

AlisonWolfley

1 de may. de 2014

We had a great experience at Metro Honda. Chace was great. He didnt pressure us into getting anything we didn't want. He knew A LOT about the car and answered all our questions very well. He is very professional!

rob101caddy

24 de abr. de 2014

Hi Everyone,I would like to start by thanking the entire Metro Honda team for there great customer care and honest culture! I recently purchased a 2012 Honda Accord EX-L from them, and as a first time car buyer with NO experience at this, Claria, a rep there paired me up with Nickolas Redondo, who was amazing!!!!!!. He took the time to actually understand my need for the vehicle, worked in my price range, with no pressure to step out of it, and found me the perfect car and above all, work the price down way below Kelly Blue Book Price for me!!!!!!!!!!!!!!!!!!!!! :) I honestly would come all the way back from Virginia to buy my next car from Metro Honda, I thought the process would have been harder, and more aggravating than anything, but Nick and Marcus Rivera in finance really looked out for me and gave piece of mind to my family back home in Virginia that I would receive the best treatment. Thanks again Metro Honda, see you on my next trip back to the Garden State!!

samw1977

23 de abr. de 2014

Once again one of the best experiences. We went in to trade in our lease for a new one and couldn't believe how simple it was. Our sales guy was Henry Ong and he was extremely friendly and knew exactly what we wanted..... He made the trade easy and we were in and out so fast and in 4 hours we were driving home in our 2014 CRV..... Thanks henry and all the staff in Metro.. I will rate this place 100 Stars and if you are looking for a new car Metro is the place to go see you when its time for a new lease wouldn't go any where else....................

Tamieka Sutton

21 de abr. de 2014

Metro honda was very welcoming. Henry Ong was very patient and helpful and did everything he could to help me drive off the lot that very same day. At Metro Honda they actually listened to me and helped me find exactly what I wanted and needed in my first car. I would never go anywhere else for my car needs!

B.W.

20 de abr. de 2014

It was a great experience throughout the purchasing process! I am completely satisfied with the services, prices, the salesman, the financial rate I got. I would recommend this dealership to anyone who wants a Honda car.

Bingqw

19 de abr. de 2014

Marco is a very friendly and knowledge salesman. He is very patient professtional, with excellent services, and he explained the car details clearly & gave us a very good price. i am totally satified with this deal,

pankaj1234

18 de abr. de 2014

April 18, 2014Re Complaint regarding Honda Pilot lease from Metro Honda Jersey City, NJI leased my first car three years back with Metro Honda and was pleased with the service. Recently I leased another Honda Pilot in April 2014, and I am very disappointed with their service. The car sales (Mike brooker) is very arrogant, argutative and not responsive at all. I had a big fight with him because he start accusing me that I am not understanding what he saying, and then he started pushing me. I got very shocked and after I start yelling at him the manager came to intervene. Finally we made a deal to lease the car and that I will pick in one week. I called them 5 times in next week to check when I can pick. No reply at all. Lot of time they will just keep on transferring from one person to another. What a screw up. Finally after a week the manager called and asked if it is alright to pick the car after two weeks as he ran out of some discount money. I said OK. After two weeks I had to call again few times to finalize a date. Finally when I went to pick up the car, it has no front and back sensor (that we agreed when I leased the car). Mike told me he has ordered the sensor and I can come in one week to get it done and he will arrange the loaner. Again after calling 5 times (because they never returned the phone), we agreed to drop on Friday. To my surprise I was notified at the last minute that there is no loaner car, so my wife had to drop me. It was an utter disaster at the service shop; they are saying they do not do sensors here. I called Mike three times (as every time he comes and run away), finally they told me to drop the car and they will figure it out. I can pick next day. Service man called me next day, and he told me the sensor is broke and they have to order again and they will call me on Tuesday. Now I cannot go to office for two days, as I have no car. ON Tuesday I called them five times, finally they called me at 530 and asking me to bring the car. Dump xxx I never picked up my car. They had my car all the time. So he says, opps sorry, we will fix it tomorrow. They called me next day that car is fixed and I can pick. I go there at 8 PM to pick, car does not start, battery died. The dumb mechanic left the indoor lights on. Now it took the 30 minutes to jump start. Then I noticed they did not put front sensor. Amazing how they forget everything. I have called Mike twice and send him a text, no reply yet. I am very disappointed with this dealer, I will never go there again. Unfortunately I am stuck for three years at least. I am also going to send this letter to Honda and if I get the same service then I and family are done with Honda for our whole lifelets seeWhat can you do If you want to fix the problem then I want to return this car at no cost, so I do not see you guys face again.Pankaj Garg

mussy01

10 de abr. de 2014

It is quite amazing to see how a trip to my favorite Honda Dealer in Jersey City has saved me time, money, unnecessary hassle... and unknown stress.My Baby's Oil change was due. With the tax season deadlines fastly approaching, no professional Tax Director has time in their hands. I personally work twenty hours a day to respond and satisfy a demanding clientele and to remain competitive in a market saturated with tax services most importantly.Geographic location has obliged me to take a trip to another Honda dealer last saturday for a quick oil change. I was satisfied to see how fast the service was done and price was basically affordable ($89.14) for an "Express Service w/Synthetic Oil. Before my car was returned to me, the service manager handed me a list of issues that needed to be taken care of. I was told:" Sir, for your safety i would recommend you to do those services today. We won't be responsible if anything happens after leaving our premises."First of all, I naturally trust the advisors and techs at Metro who are nicer and not pushy. Tuesday night, i took my car for a test at Metro and the results of the previous diagnostic not only were inaccurate, the price for the same services was relatively lower. The service advisor at Metro, with her sense of urgency offered me a loaner for my professional obligations would not allow me to stay as i had customers in line waiting in my office. Before my departure from Metro, the tech invited me to see with my own eyes there was nothing wrong with my rear brakes as stated by the previous Honda Dealer where i was asked $69.95 to do nothing. Big savings! Metro charged me $100 bucks less for the emission.Metro, you guys ROCK! All the very Best!!!

ritup1214

7 de abr. de 2014

Great Experience!!! This is my fourth time going to Metro for another CRV. The management is very friendly and helpful. I was very happy and satisfied with the Sales Rep Albaro Rivera and General Sales Manager Valdimar Nestalano. Albie/Valdimar helped me out with the process and few issues with my trade-in; everything turned out to be really great and exceed my exaptation cause of Valdimar. I would recommend speaking to Albie/Valdimar if you are looking for a new car.

gmtm

7 de abr. de 2014

Henry Ong helped us in getting the right car we like, and best of all he treated us well and in that way, we able to have our new car in that day. Excellent dealer. . . . Thank you !

ajlaipple

7 de abr. de 2014

I went to this dealership a few times and dealt with a few different representatives. I thought Chace was the all around was the type of sales person you look for when you are buying your first car. He found exactly what I was looking for and we made a deal that I went into the dealership looking to meet.

W28Any

4 de abr. de 2014

So we brought a vehicle at metro in 2012 with lifetime oil changes for the life of the car. I bring the car in today and the way the service advisor handled the situation was very poor I stated I'm here for an oil change I have the free oil change for life card with out pulling up my info he began to tell me that we'll sometime that can be cancelled did you do any recommended services here I said last time here they recommend tires for 4 at 300.00 + each so tires were brought outside of metro Honda for total 750.00 he began to tell me that cancelled the oil change contract he pulled up my info and stated since I didn't buy tires here the contract is void. That was never discussed at last service appointment nor do I see that in any of my information regarding lifetime oil changes I feel that he treated me like I wasn't a sale so I was a waste of time and that was a tactic for me to take any recommended service at that time as a customer it's all about the delivery of information I brought a 22000 car from here I spent money here at the time of sale that was a deal that confirmed the sale now since I'm not doing recommended service at this time and just need an oil change does not mean that in the future I wouldn't be back in a week or so to do the recommended service here. Moving forward I will be in search of a new dealership for service for my Honda accord.

chanying179

1 de abr. de 2014

So happy to buy my dream car. Mr. Albaro Rivera is a great sales man, so helpful and work hard for me. Thank you very much!

Elaine Campos and Eunice Rocha

31 de mar. de 2014

I purchased cars many times there and this last purchased the sales person that worked thru the process with me was very friendly and helpful i truly recommend if you"re purchasing a car from Metro Honda look for Alby Rivera !!!!!!

PaulHanley

30 de mar. de 2014

Henry Ong was very approachable person, he helped us in getting the right car we like, and best of all he treated us well and in that way, we able to have our new car in that day. Excellent dealer. . . . Thank you and God bless

Rob1258

28 de mar. de 2014

We all know car shopping can be a pain staking and exhausting experience. I found it to be no different than anyone else would and when I almost settled for my second choice I decided to check out metro Honda and see if they could help put me in the car of my first choice with out me having to sacrifice a few limbs in the process.. My credit wasn't what I thought it would be and after running it twice at other dealers it was sure to be even worse but metrohonda put all my fears to rest be putting me in a new Honda pilot and meeting my price range my salesperson Govaia Larcher was easy to talk to, listened to my concerns and helped me figure out how to get myself in a new vehicle without over extending myself. His knowledge of the pilot capabilities and features were enlightening and he didn't try to relate to by pulling the car around with the system blasting on a hip hop station. The purchasing process was quick and painless and if youre searching for a vehicle new or used I would definitely recommend Metrohonda on rt 440 in jersey city. Thanks Govaia This is a satisfied Metrohonda customer and approve this message.

Matt

25 de mar. de 2014

went to buy a car here this past weekend ..and the salesman marco and all his coworkers were very easy to deal with....great overall experience.... if you are looking to buy a car...metro honda in jersey city new jersey is the place to go..

Alex L

25 de mar. de 2014

I went to this dealership a few times and dealt with a few different representatives. I thought Chace was the all around was the type of sales person you look for when you are buying your first car. He found exactly what I was looking for and we made a deal that I went into the dealership looking to meet.

jgonzo118

25 de mar. de 2014

Overall the experience was a good one.I originally went there for a Pilot,but the one I was looking for was sold the day before.Maria was very helpful and patient with us and we purchased the 2012 Veracruz.So far it turned out to be a good choice.Thanks Maria,Jason,and Giovanni for your help.I will recommend you guys to friends and family.Good luck Maria.

Keya Carson

20 de mar. de 2014

I want to share my experience,I'm a single mom with a stressful 9-5. I receive a phone call from a lady name Carmen M offer me to come in and repurchase a new accord. I was a little nervous but because I deal with Metro Honda previous car lease purchase. I felt comfortable enough to give Carmen a chance. I will advise anyone looking for a car, she was friendly, hardworking and very efficient . I must also say the captain of this ship her manager ( Lisandro ) Excellent Service . I don't have great credit but I was able to walk a Out with a brand new car 2014 ...happy with manageable monthly payments ... I recommend Metro Honda with both Carmen and Lisandro you can't go wrong !!! High five Metro

Christian fit

19 de mar. de 2014

i was very surprised how they treated me at metro honda.Lidia made things really easy for me and helped me to get the best deal.i would recommend metro honda and Lidia to anyone that is looking for a new or used honda.Recomendo Lidia pra qualquer brasileiro q esteja procurando um carro novo ou usadothanks

miko

17 de mar. de 2014

My wife and I were returning a CRV whose lease has just terminated and we were offered a great deal by this gentleman, Michael Booker by leasing a Pilot for almost the same price I had with the CRV. Can't get better than that. Thanks, MetroHonda and thanks, Michael for helping us out get this great deal!

isabel1068

16 de mar. de 2014

Hi, this was the first newer car I have bought. Was very nervous and Henry Ong greeted us the moment my husband and I stepped out of out car, he was very nice and respectful and even had something in common with my husband, (fishing). He did a fine job on answering questions for the new car I am purchasing, he should me everything little thing about the car. I appreciate his time and effort in trying to make my new sale as smooth as possible. Thank you Henry.

FabianLorenzo

12 de mar. de 2014

Really glad I purchased my car from Albie Rivera nicest no pressure salesman you'll ever meet. I told him what I needed to make the deal happen and he listened. I have to tell you by the time the deal was done I felt like I knew him for ten years a real gentleman. The manager Giovanni Sanchez and Marcus Rivera in finance top the list too! So helpful and professional they even got me Lunch and it was extremely good! Thank you Guys great job 10's for all you guys!!!! I will definitely recommend you to friends and family. Mucho Gracias!!!!!! Happy customers Jeannette and Fabian

brenemmi1

12 de mar. de 2014

Jeison Martinez was extremely helpful. Look forward to coming back in three years been going here for seven years now and will continue to send family and friends here as well.

Eileen Silva

9 de mar. de 2014

Excellent salesperson. The best car buying experience of my life.

Larryb

5 de mar. de 2014

I shopped at Bayridge and Staten Island Honda. I decided to purchase from Metro Honda due to two factors, price and Chace Bethea. He was extremely knowledgeable and helpful in answering all of my questions. He was not a pushy sales person but because of his professionalism and friendliness it was a plesure purchasing a car from him. Excellent work Chace you made the buying process so comfortable.

Larry from Staten Island

5 de mar. de 2014

My sales person was Chace Bethea. He was an excellent sales person, very personable and knowledgeable. He was not a pushy sale person but was very helpful in answering all of my questions and concerns. I shopped at the Bayridge and Staten Island Honda Dealers and decided to make my purchase at Metro Honda. I decided to buy at Metro due to two factors, price and Chace Bethea. He represented Metro Honda in the highest degree and made the buying experience very easy and comfortable.

Rbrower08

4 de mar. de 2014

I've dealt with many dealerships in my time, and was really impressed with Metro Honda. I have never had such a smooth, speedy vehicle buying transacrion. The sales and finance people are ultra professional. Not only would I recommend this dealership, I have already referred a friend.

blarry29

4 de mar. de 2014

Shopped at Bayridge and Staten Island Honda. I was very impressed with Chace Bethea sales abilities. He was extremely knowlegeable and helpful in answering all of my questions. I ended up purchasing a new car from Metro Honda because of the pricing and Chace himself. He was not a pushy sales person but he was very professional and friendly.

maciedog

2 de mar. de 2014

Working with Jeison was an enjoyable experience especially right after visiting Hudson Toyota across the street. It was like night and day. Hudson kept my wife and I waiting to test drive a Sienna which isn't even in the showroom and then they made us wait again to get a price. Well, we ducked out of there quick and made a bee line for Metro Honda and were treated like human beings. No nonsense discussion with Jeison and his manager. No high pressure sales tactics. We got to test drive the vehicle we wanted right away and were given prices that were fair. Enjoyed the experience and hope to work with them again.

Ron D.

1 de mar. de 2014

Was in the market for a 2013 leftover Accord and I live 90 minutes away from the dealership. First dealt with Diana in internet sales who was very helpful in answering all my questions and quick responses. Negotiated price via email and when I arrived onsite my sales consultant, Chace B was absolute AWESOME. Price, which was a GREAT deal, was honored without fail and Chase really did an outstanding job of vehicle orientation..Very knowledgeable, extremely personable and very honest. Finance Manager very thorough with no high pressure..Well worth the 90 minute drive!

rdenti

28 de feb. de 2014

Was in the market for a 2013 leftover Accord and I live 90 minutes away from the dealership. First dealt with Diana in internet sales who was very helpful in answering all my questions and quick responses. Negotiated price via email and when I arrived onsite my sales consultant, Chace B was absolute AWESOME. Price, which was a GREAT deal, was honored without fail and Chase really did an outstanding job of vehicle orientation..Very knowledgeable, extremely personable and very honest. Finance Manager very thorough with no high pressure..Well worth the 90 minute drive!

Dexter B

27 de feb. de 2014

I originally was not interested in Honda but I do trust the reliability of Honda from having 2 accords previously. I started my search at 3 other dealers in the area and really just had bad experiences ranging from pushy sales guys to sales guys just not being interested in taking the time to see what I really wanted. I came in to Metro Honda to just look around and was greeted by Govaia after about 5 minutes of looking around. He was very knowledgeable and was not pushy at all. I told him what I was looking for and what price range I wanted to be in. He was very accommodating and after an hour or so of negotiations & a test drive of a 2013 Honda Accord I was sold and satisfied. The free oil changes didn't hurt either. I highly recommend this dealership and Govaia if you are in the market.

blanca50

27 de feb. de 2014

I was very pleased with my visit to Metro Honda. Mr. Pichardo was very friendly and made us feel comfortable right away. We told him what we were looking for and in a very short time we were able to drive home in a new 2014 Honda, Accord. Our visit to Metro Honda was stress free. The finance department was also very courteous and straight to the point. I believe we met Marcus Rivera, which was also a very pleasant experience. We did not feel in any way that we were being taken advantage of as so many people often feel when they go car shopping. I would highly recommend Metro Honda in Jersey City and should I need a car in the future I would definitely go there before I make any final decision.

DexterB27

27 de feb. de 2014

I originally was not interested in Honda but I do trust the reliability of Honda from having 2 accords previously. I started my search at 3 other dealers in the area and really just had bad experiences ranging from pushy sales guys to sales guys just not being interested in taking the time to see what I really wanted. I came in to Metro Honda to just look around and was greeted by Govaia after about 5 minutes of looking around. He was very knowledgeable and was not pushy at all. I told him what I was looking for and what price range I wanted to be in. He was very accommodating and after an hour or so of negotiations & a test drive of a 2013 Honda Accord I was sold and satisfied. The free oil changes didn't hurt either. I highly recommend this dealership and Govaia if you are in the market.

Susan

25 de feb. de 2014

Renewed my lease with Metro Honda. Chace Bethea was knowledgeable and courteous. I will definitely be renewing for a 3rd time!

rbtalatala

24 de feb. de 2014

After 10 years, it was time to retire my 2004 Honda CRV-EX so I went back to the same dealer where I bought the car and got service for a decade - MyMetroHonda in Jersey City. A bunch of sales guys greeted me at the main door but I told them I was there to see Mr. Henry Ong. A fine example of a sales professional, Henry walked me through the process painlessly showed me current inventory selection, went out in the lot to see the top of the line 2014 CRVs, he pointed out all car features during and after the test drive, sat down to work on available financing and lease options, offered me the best possible trade-in deal for my old CRV, and after a friendly haggle, Mr. Ong setup a nice package that accommodated my exact needs. It was past noon by then, I got surprised when pizza was brought in for lunch on Henrys desk by no less than the GM Vladimir only in MyMetroHonda! After Scott of Finance quickly took care of my paperwork, I was all set to drive out on my new 2014 Honda CRV EX-L. Everything was pleasant from start to finish. Perfect experience at myMetroHonda - the decade was worth the wait.

ailysh

22 de feb. de 2014

I went twice to Metro Honda, first to look at the new CRV and then to purchase. I dealt with Mike Booker both times and he was fantastic. He was very professional, friendly and new everything about the vehicles. He wasn't your typical "car salesman". He did not try to haggle us or make us feel uncomfortable when negotiating the price. He was very matter of fact and business like, something i greatly appreciated. He did not rush us nor pressure us. He came back twice and got us a very fair price and I have been very happy with my new purchase. I would highly recommend working with Mike to anyone.

hanna1230

14 de feb. de 2014

I buy a new car and after 30 days my car break down yes they paid for the repair but who wants a new car repair!!! I call the sales person an he told me I have to talk to the manager I call the manager and no one call me back

Adalisa Machado

3 de feb. de 2014

With no car to get to the Dealership, Metro Honda scheduled to have a Sales Consultant pick me up at my home. He was kind, patient and easy to work with. He was able to get me a vehicle that fits my lifestyle and budget. The negotiation process was painless. Thank you again Albie! I would recommend him highly to anyone who is in the market for a new car.

AdalisaMachado1313

3 de feb. de 2014

With no car to get to the Dealership, Metro Honda scheduled to have a Sales Consultant pick me up at my home. He was kind, patient and easy to work with. He was able to get me a vehicle that fits my lifestyle and budget. The negotiation process was painless. Thank you again Albie! I would recommend him highly to anyone who is in the market for a new car.

Saud

30 de ene. de 2014

My experience with Elis Taverez was excellent. He takes great care of his customers to make their experience at Metro Honda a satisfying and reassuring one. That is why I gave an over all rating of 24. If it wasn't for Elis I don't think I would be keen on recommending Metro Honda to my family and friends in the future because my previous experience 2 years ago was horrific but now that I have dealt with Elis Taverez I have been reassured!

Shahi

21 de ene. de 2014

I had my eyes on a Honda Civic for a while now. I started searching for the same over the last 2 weeks. Went to 3 other Honda dealers and finally reached MyMetroHonda (NJ). The courtesy and professionalism shown by folks here was incomparable to other dealers (even though they also were Honda dealers). I finally chose a 2012 Honda Civic and closed the deal with MyMetroHonda. The GM Vladimir and the Sales Officer Henry Ong where very professional giving us all the information we would need and they were willing to negotiate on the price quoted by them. I am glad I went to Metro Honda all the way from Connecticut even though there were Honda dealers there. I would definetely recommend going to MyMetroHonda. My best wishes to My Metro Honda.

Shahi S

18 de ene. de 2014

I came to buy a Honda Civic used car and the experience in the showroom was extraordinary. I had gone to 2 other Honda Used car dealers and teh service provided by Metro Honda was incomparable with any of them. They were willing to negotiate and had a open mind to work with the customer. The overall courtesy and earnest willingness to help was evident from the way they treated us. I would defineetly recommend anyone looking for a Honda to come over and see the used cars here. General Manager, Vladimit Nastelon, and the stasff Henry Ong was very helpful in helping us getting us make a good deal. Thanks MetroHonda

INNAfuterman

18 de ene. de 2014

I went to look for a new vehicle today and found one in Metro Honda. We got a 2013 Civic through the help of Henry Ong. He was very accommodating and patient with us, especially we had a lot of questions. Henry reassured us and we believe and trust him. We are very satisfied and I certainly recommend this dealership to my friends.

JItesh Patel

16 de ene. de 2014

Excellent Dealer...Great Comminucation.. Great Transparacny. Sales Team is Awesome. Espacially Dealing with Ricardo has great Exp. Good personality and smootly done the Trasacation.. Will Recomoand this comapany 10/10.

espinal916

10 de ene. de 2014

I just purchased a new Honda from this dealer. This is my 2nd time dealing with Horacio G and he continues to provide an excellent customer service and professionalism. He walked me throughout the process pain free, great listener to my demands and wish list.This is the type of Sales Consultant that made you come back over and over and that you would recommend to your friends without any doubts. Besides getting a good deal and excellent service from him, it is always a pleasure to see his beautiful eyes.Thanks Horacio!!!!

rogerduma1015

1 de ene. de 2014

I loved my Honda CRV but I wanted to get a new one, especially since my first one is still going strong after 12 years and over 200,000 miles!So when I went back to Metro Honda, Henry Ong was just the professional salesperson I was happy to deal with there. I had met him a year ago just looking around and he said whenever I was ready to just let him know. He was very receptive and knowledgeable to all my questions, comments, concerns and he helped me get my new 2014 CRV and I love it! I was very happy with the whole process overall from looking at all the cars in the lot to doing all the paperwork and we got the deal done! He said he would take care of me and he did. He's not the typical pushy salesperson and I felt that he just wanted to make sure that I was happy with whichever car I wanted and how we could get the deal done.It's my 3rd time buying a car at Metro Honda 440 and I've always had a great experience there and I will go back again for my next car.Thank you Henry and everyone there! And Happy New Year!

aparkapark

28 de dic. de 2013

I normally don't write online reviews but my experience compels me to take the time to share. This is my 5th new Honda purchase (4 Odysseys, 1 Pilot -- plus our kids' nanny also purchased their CRV) from Horacio and Metro Honda. My family has since moved to NH 3 years ago and I still make the trek to NJ for our family vehicles. Some say I'm crazy to do so, but that's because they haven't worked with Horacio and the team there.I'm a "car guy" and have purchased cars from many brand dealerships, but rarely does one come across such a thoughtful and professional individual. Horacio worked patiently with me through my and my wife's vacillations between the Touring (LaneWatch side camera) vs. the Touring Elite (vacuum but no side mirror camera) and, respectively, smoky topaz vs. white. He texted me photos and videos of the van while probably working with his other customers. When I planned to drive down to NJ to make the choice, he arranged for both vehicles to be prepped and parked out front to save me time, and held off the dealership from putting one in the showroom because he knows I don't like buying cars that have been in the showroom. AND to top it off, he simultaneously worked with Honda Financial and the managers at Metro to forgive my very high mileage overage on my prior Odyssey's lease, while still giving me a truly competitive price on the vehicle that makes online car-buying services seem unnecessary.Horacio and team understand the value of long-term customer loyalty - and because of this, it actually makes me feel "obliged" (happily) to not look elsewhere. He even stayed late last night at the risk of being late to his son's basketball game to make sure all the paperwork was completed as he structured. There's a reason his wall is filled with sales achievement plaques.Thanks once again, Horacio and Metro - you guys instill loyalty and make a complex process painless, and this customer clearly appreciates that.

FlorinaLumba

26 de dic. de 2013

Last weekend, me and my family went to Metro Honda in search for a family car. We were assisted by Mr. Henry Ong. He showed us cars that our family might be interested, we looked at brand new and used vehicles. At the end, we decided to get 2014 Honda pilot with leather seat covers. Mr. Henry Ong assisted us with payment options and helped us on how we can save money with our new vehicle. He gave us a great deal. My dad is so happy.Mr. Henry Ong made sure that we know how to properly drive and operate our new Honda Pilot before we drive it home. Mr. Ong made follow up calls to make sure that we are not having any problems driving our new Honda pilot. It was such a great experience getting a new car with helpful and very patient salesman like Mr. Ong. Everyone of us were very happy we went to Metro Honda and be assisted by Mr. Ong.

wintercherry2014

22 de dic. de 2013

Recently bought a CR-V from Metro Honda. The process is very straightforward. Henry Ong is very helpful on test drive and etc. I would recommend Metro Honda to anyone who is interested in Honda cars.

betty

17 de dic. de 2013

everything went very smooth, from start to finish, just wish they where closer to me. I leased a Honda 2014 CRV and traded in my old car.

ErlindaRamos

17 de dic. de 2013

DAYAN COHEN; our service advisor is very helpful & knowledgable in his field. He is an asset to your institution. We have a great time and we hope you keep up the good work!!!'??

JVespa29

30 de nov. de 2013

I recently bought an brand new Honda Fit from Metro Honda. Henry Ong was my salesmen and he was very helpful. Henry explained everything along the way and made the whole experience easy. He also got me a very good deal on my purchase. The entire overall experience was very good, i recommend Henry and Metro Honda.

Natashac

13 de nov. de 2013

The day before I had an unpleasant experience at two dealerships that took up my whole day.They refused to work with me and tried to sell me something I didn't want! I was extremely annoyed at this. That night when I returned home I did research on another car that I was interested in (Honda CRV) and decided to head over to Metro Honda the next day. The next day I prayed on it and went in. Upon entering I talked with the receptionist then Mr. Henry Ong came by. We greeted each other then went on to discuss what I was looking for. As we were heading out to see the vehicle, I saw one in the showroom. I checked it out and loved it! Shortly after we took one on for a test drive. When we returned it was down to business! Mr. Ong was very helpful. It took us quite some time to work out what I wanted, however, he broke down the numbers and provided me with many options. In the end we worked it out and I went home with my new car!

aphuong

30 de oct. de 2013

We went to Metro Honda to purchase a Honda Civic on October 26th. We settled on getting the EX-L and was told that the MSRP for the car is $24,000. When we asked why the MSRP is much higher than what is listed on Honda website, Billy Kavaleiratos explained to us that the $24,000 includes the destination charge, which is $790, and the accessory package that is worth $1,000. We negotiated the price down to $21000 and Billy Kavaleiratos told us that the car will be available by Monday. We paid the deposit for the car and did the paperwork. Come Monday, Billy Kavleiratos left us a message and said that he located the car, but this one has a different accessory package on it and we would have to pay an additional $275 on top of the price that we originally agreed. Its unbelievable that a dealership can take your deposit for the car that they said they have in the inventory and turn around and said that they dont have it and ask the customer to pay more to get whatever car they have now. First of all, the car that we negotiated had an accessory package that is worth $1000 (or so as they claimed it is worth) so one must wonder what kind of accessory that this new car has that would cost $1275. When we asked what is included in the accessory package, we were told that this car has the trunk tray, mud guard, and the wheel lock. We looked up the price for these 3 and at most, the parts cost less than $300. So why would we have to pay an additional $275 on top of the $1000 we already paid for accessory? We would love to get an explanation for that. We asked Billy and his manager to fax us a list of the accessories that will be included in the $1000 accessory package and they said they will do it right away. The conversation took place at 10am. By 2pm, nothing came. Called and left Billy a voicemail asking him to let us know what is going on. By 4pm, still nothing came. No fax, no phone call, not a single explanation. We called the dealer again and asked to speak to either Billy or his manager. We were told that both of them have customers and cannot take our phone call. This is Wednesday, 4 days after we left the deposit for the car.still no car, no phone call, no explanation from the dealership. What a great service that they have there at Metro Honda!

Margo

12 de oct. de 2013

Billy kavalierstos, Scott m., Michelle p. and Rafael r. Provided excellent customer. I just purchased my second crv from there and am extremely satisfied. Every member of the staff was extremely friendly and tried to make sure I walked out 100 percent satisfied!

Mmm1987

12 de oct. de 2013

Billy provided excellent customer service! He went out of his way to work with us to make sure we left satisfied. I would definitely purchase a car from him again in the future! Rafael was also very nice during the test drive!

dimp

9 de oct. de 2013

I had the best experience at Metro Honda. They are great people and Micheal Booker was my man. Anyone looking to buy car, you should really check this place out.

Study25

4 de oct. de 2013

Our experience was wonderful with Metro Honda, specially the guy Albaro, he is such a nice person ,very helpful. He did great job.he answered all our questions and explain in details. I will defiantly recommend Metro honda to all my friends.

jweimmer

30 de sep. de 2013

Very friendly and knowledgeable. Went in for a test drive and left in a brand new Honda Ridgeline. Would definitely recommend to friends and family. All future car purchases will be with these guys...

Musleh

24 de sep. de 2013

Recently I bought a car...specially the sales person "David morales" had so much patience for us and so helpful.i definitely recommend to my all friends about them....

Bgarcia389

21 de sep. de 2013

My experience at Metro Honda was spectacular! I purchased a 2013 Honda Civic on Saturday, Sept 14th. I had to return to the dealer on Tuesday, Sept 17th because my brakes were making noise. To my luck, when the car was driven by the service dept, it was not making any noise. On Friday, Sept 20th, I had to return to the dealer for the same reason. I spoke to Marty Tan, my sales consultant, and explained the problem. He brought me over to the service dept where the car was driven around and this time, the noise was heard. Service dept took the car in and fixed the problem. Unfortunately, when I drove the car around the following morning, the noise was back. I went straight to Metro Honda and once again spoke to Marty. He was definitely concerned and again brought me over to the service dept where I spoke to George and Dayan. They were all extremely helpful and did their absolute best to try to solve the issue. The biggest problem was that the car was not making any noise while we were there. Marty had Diego, a member from the service dept, come in and take a look at the vehicle. He did explain that there was no danger in driving the vehicle but definitely understood my frustration. After all this unfortunate problem that occurred, John Chatzopolous stepped in and agreed that it was an inconvenience to have to keep coming back for the noise. He completely understood the frustration and decided that giving me a new car would be best. To make all this even better, I was given a blue Civic (my first color option but the color was not available at the time of purchase). After the great news, I passed onto Albie Rivera, a sales consultant, (Marty Tan was not in) whom was able to get me in and out of the dealer quick. Along with Madison, Scott and John's help. Metro Honda has definitely helped one of my dreams come true. They were all extremely helpful and I am beyond pleased with their service. I look forward to continue making business with Metro Honda and would most definitely recommend this dealer to anyone.

Stinamirelli

16 de sep. de 2013

The quality of customer service at this dealership is unmatched by others I have vistited. The employee I worked with was knowledgeable and patient and made sure my experience wa a positive one. I would definitely recommend this dealership to others and will be back to have my car serviced again. The employee's name was Eric Silva.

mahjong_

11 de sep. de 2013

Henry Ong was very accomodating and he is very well iinformed and very helpful to me. He is assertive and very convincing.

nsomerfield

9 de sep. de 2013

Our car was seriously damaged during the oil change, and nobody told us that. When we drove the car back home, we noticed the strange sound. We don't use the car often, so we took it to the mechanic today, one week after the oil change. The mechanic said that the damage like that can happen after the car is severely racked. He said that it was possible that it was damaged during the oil change. When we brought the car to Metro Honda, it was fine, just needed oil, in the notes that we received from Metro Honda, the damage wasn't there. But when we picked up the car, it was definitely having problems and making noises. We're 100% sure, that during the oil change the car was damaged. Now it's not in the working condition. Since we didn't go right back to the dealer after the oil change because we didn't have time, now we can't prove that they caused the damage. I'm not saying they did it on purpose, but they could have at least admitted it, since there is no way they didn't notice it. We're never going back to this place, and will warn all our friends about it.

Alvin

3 de sep. de 2013

I recently purchased a Car, appreciate Michael Booker the sales person for all the efforts he has done for this. Looking forward for more deals with My Metro Honda

michael_guirgus

3 de sep. de 2013

i got a leased car and they sales person was calling me like 3 times a day to get this deal done. he tried to get all the paper like ss card and green card, pay stubs, everything. then after he collected what he needs, he ignored my calls completely. i tried to call and leave a msg because i wanted to know if everything was going smooth with the dmv, but he didnt reply. Then i received a mail stating that i need to call my sales person because my papers werent complete. so, I called him like 3 times then he called me saying that my papers are cool and nothing to worry about. my temporary plate was going to expire aug 22. I called him on for a week to see if my plate was ready and he eventually respond to my called on aug 19. he told me that i will get the plate before aug 22. i didnt receive any called from him or the dmv departments and i lift tons of msg and voice mails. so i went to the metro honda location after work on aug 22 trying to figure out a solution and all what they have to tell me is that they are SORRY but they have nothing to do ( after a month they are telling me that).so i went to rent a car and i gave them the invoice and tell now i didnt receive my money yet.honestly i didnt expect this kind of attitude or lake of work ethics like this dealer. i was surprised that they are telling me if i would recommend METRO HONDA to someone else !!!!!!!!!!!!!!!!!!!!!!!!!! xxxx NOO

moramas

28 de ago. de 2013

This is our 3rd experience with this dealer and it continues to not fail us! We hope to visit again in the future for our next lease,

alvin_tob

26 de ago. de 2013

I recently brought a certified used car from Metro Honda, I am happy with this deal and looking forward for more deals in future as well.

hFL

24 de ago. de 2013

Smooth experience with Metro Honda. Took a while for everything to go through (was there for like 3 hrs), but it was overall a good experience with friendly staff.

jcb07

23 de ago. de 2013

I would highly recommend purchasing a new or used car from Metro Honda. The streamlined sales and dealing with their people made it a pleasure to purchase a new car. It was worth the ride over the bridge from Staten Island.

emiliopez95

20 de ago. de 2013

I found a great used truck, they called to set up appointment. Drove 6 hours just for them to tell me that the truck was sold the day before. No courtesy call, they even called me same morning to confirmed the appointment. I lost a day of work, and I left empty handed. NEVER coming here....

jackelin26

19 de ago. de 2013

I had a good experience in purchasing my new car in Metro Honda, the sales person are very friendly and professional doing their job.. Metro Honda has a Good customer service...

Patricia Stone-Bailey

18 de ago. de 2013

My Sales and Leasing Consultant Robert Bailey made shopping for my new car a overall good experience. I told him what I was looking for and how much I was willing to put out for a down payment and a monthly car note as well. After taking about it in length about my job (work from home) and the usage of the car, Robert suggested that I look into leasing a car instead of purchasing one. And he can as close to what I could afford and I came away with the vehicle of my choice. I was not pushed or pressured into anything I did not want or could not afford to have.

Mark Makoy

18 de ago. de 2013

Got a Civic 2013 LX Most helpful staff specially Chace, he made everything very easy for me, the car is perfect, the price, and his knowledge about the product. The finance manager was also so helpful no forcing on anything, he lays all the options and makes you choose, he explain the pros and cons of everything. Would highly recommend this place and the staffs on it.

bitu

16 de ago. de 2013

I went to lease a Honda 2013 Accord and ended up buying a new Honda 2013 Accord. The overall experience was excellent with the dealership. I would particularly like to mention Giovanni Sanchez for his excellent customer handling skills and creating a nice environment for the customer. Giovanni was very patient while listening to my queries and provided very thoughtful information which helped me in purchasing my car. I would definitely like to recommend Giovanni to anyone who is looking for a helpful, experienced and enthusiastic car sales manager.

chi234

15 de ago. de 2013

From the moment I met Jeison Martinez he made me feel very comfortable and I knew he was someone who would listen and could work with. He showed me the car I was interested in , took it for a ride and proceeded to give me the best offer I was comfortable with. He has great personality and so pleasant to work with. I would recommend him to anyone who wishes to purchase a Honda, and hopefully he will be there when I come back in 3 years. Thank you Jeison. Dora Moser

Marilyn Cartagena

12 de ago. de 2013

I I would like to take this opportunity to express my thanks to Michael Booker a salesman at Metro Honda at Jersey City. Mr. Booker made me feel right at home. He was extremely polite and engaging.He did not pressure me at all. He worked out all the details and made me feel ike he was a close friend. Mr. Booker completely knowledgeable about all the aspects of owning and leasing a car.He stayed with me to complete the transaction even taking me to foil up my gas tank. Metro should be honored to have suck a professional salesman working there. I would strongly recommend Metro Honda and Mr. Michael Booker to anyone looking to purchase a car.

Rubens

12 de ago. de 2013

I give best rating for Henry Ong, he helped me in every way possible for me to get my new honda accord. As a courtesy Metro Honda gave me oil exchange free for life.

hjjee

10 de ago. de 2013

I purchased my new 2013 Honda Odyssey on Jun 1st at the Metro Honda. My salesperson was Roy Small.Anyway, we bought the Honda Odessey for $32,797.06 and we paid $5,000 cash for down payment.However, Lou (Louis) who is the financial guy didn't his job well(He admit that he made mistake, and said sorry), so we got our car plate after 30 days which the temporary car plate has expired. Because of that we went to Metro honda for several times.Anyway that is understandable3 weeks ago, I got my first bill from the Honda Finance dept. and it says my total payoff amount is $41,436.92.It's supposed be $27,797.06. ($32,797.06 - $5,000 my downpayment)So, I complained to Lou since mid July, and because of this my wife and I went to Metro Honda several times again.Lou said that he didn't put $5,000 and he said that he never received money even though he counted $5,000 every single dollars at that time, and gave us the receipt. Anyway, we complained many times, and went there to talk with Lou, called him several times, but it's is not fix, yet since Mid July, and while he didn't fix the issue, I got 2nd bill statement from Honda finance dept, and it said it impact to my credit.Also, I have got a call many times from Honda Finance dept. IF YOU WANT YOUR CREDIT IS IMPACTED, BUY A CAR HERE!When I deal with the Metro Honda and bought the new car, I liked their customer services, but now I'm so dissapointed in their service and I feel like they don't care after deal is done.

sashka60

9 de ago. de 2013

Great experience! We get conversation about price by e-mail and finally get a deal, good deal for me! Also dealer will change the engine oil of all time of lease! Thank you!

manuelmontes

9 de ago. de 2013

My experience at Metro Honda was by far the best experience I've ever had at a car dealership. My sales consultant Jeison Martinez worked with Lisandro Santiago, one of the managers, to get me the car that I wanted at the price that I wanted. I absolutely love my car! I would recommend everyone to head over to Metro Honda...they wouldn't regret it! And I must say the receptionist was very sweet and charming!

jfcisco316

5 de ago. de 2013

I contacted John as he was recommended by a friend of mine. I must say John went above and beyond. He certainly made my experience a positive one. Theres always that fear when walking into a dealership and wonder how bad am I going to get screw. Obviously a good buyer must do some homework but I feel I got a great deal. From the beginning, the communication via phone and email was great. All my questions were answered. Never felt the pressure to buy now or you must come in attitude a lot of salesman have. I contacted a few dealerships in my area and thats the attitude I got most of the time. Not John, from inventory to Honda incentives questions, all were answered. Even after the sale was final, I still get follow up emails. I had some accessories that were not available the day I received the car, John kept me up to date on the availability. He personally made the service appointment to have my cross bars and floor mats install. You want a great experience when buying or leasing a car? Do yourself a favor and go see John Lizares at Metro Honda in Jersey City. Thank you John.

David Heeger

1 de ago. de 2013

Its funny walked in for a used car and David greeted me and it was a great experience all the way to the delivery. Great place to buy a car go see David Morales.

marcnico

1 de ago. de 2013

My Metro Honda is one great dealership nice facility and the guys who work there are great specially Mr. Henry Ong he's a nice friendly person and very professional, he did everything for me to get me the car that I love, and he did! he got me the car for a very very low price and I drove it home the same day. I recommend Mr. Ong to those who are planing to get a new or used car! Trust me, now a proud and happy owner of a BRAND NEW 2013 CRV!! And a big thank you for Mr. Marcus Rivera from us Narciso family! he's one Awsome Finance Manager!!

Pammy13

31 de jul. de 2013

My experience was amazing! The dealership took my loyalty to Honda and my loss in The wake of Superstorm Sandy in to consideration! Marco even got me a cup of water while I waited and charged my cell! My car was clean and beautiful when I drove it off the lot'

LauraG

24 de jul. de 2013

Chase at Metro Honda put this single gals mind at ease with the whole car buying experience. I needed a car my thirteen year old ford focus was on it death bed. I saw my new Honda fit on line and fell in love. The team at Metro work with me to not only get me into my new Honda fit WHICH I LOVE!!!!!!! But the team at Metro Honda also work hard to get me a monthly payment I could afford. THANKS CHASE, THANKS METRO HONDA.

Gene Rutzler

21 de jul. de 2013

I went to Metro Honda because I was in search for a Accord or Civic lease. As soon as I walked in I was greeted with a huge smile and asked if I could be assisted. I knew we were in good hands with Albie. He sat with my wife and I as we explained I was looking for and my budget. He gave me many options and worked with me throughout the whole process. He was very professional, trustworthy, and knowledgeable. Talk about a guy who knows his stuff when it comes cars and features. Not only did he make sure I was happy with my vehicle but he walked me to my car and explained the in's and outs of the technology and safety features that the car had. My wife and I were truly pleased with the service, speed, and professionalism we experienced from Albie and the finance Manager Madison Miranda. If you in the need to buy/lease a car make sure you stop by Metro Honda in Jersey City and see Albie Rivera for a first class experience. You will not regret it.

Geno407

21 de jul. de 2013

I really enjoyed working with Albaro Rivera in the lease of my car. He was very attentive in everything that I was looking for and did not try to persuade me one way or another. He is very professional, courteous, trustworthy person. We explained to him our budget and gave us many options to choose from. Talk about getting first class service He comes highly recommended. We will be sure to come to him when we need another purchase of a car. Madison Miranda the finance manager was extremely helpful as well. He asked us questions about our purchase and wanted to make sure we fully understood everything. The turn around time was very fast and we were out the door in no time with the keys in our hand. These guys are truly great and would recommend them to anyone. If you are looking for a new car and need to deal with someone you can trust go to Metro Honda in Jersey City and ask for Albaro. You will not be disappointed.

Carlos Dees

19 de jul. de 2013

David Morales was my salesman and to be honest it was the Best Experience I have ever had buying a car.David is a professional and he really knows how to make you feel comfortable. He is the definition of great customer service.

BrianHastings

19 de jul. de 2013

I went to Metro Honda with the intention of looking at a used car. I had the pleasure of dealing with Jeison Martinez who was very helpful. After looking around I asked Jeison to show me a new Honda accord and after a test drive I was making a deal for a new car. The dealership was very helpful and all the staff that were involved could not have been nicer. Great job. Keep up the good work

Gerardo

18 de jul. de 2013

I came to Metro Honda for a crv and great deal and David Morales really took care of us.He explained everything in detail to us and gave us a deal you could not say no too. David was very honest with us and not pushy.I had a great experience at metro honda and with David Morales, I suggest you see him if your planning to buy a honda.

Laura Z.

17 de jul. de 2013

Being the second time going back to Metro Honda, I was very happy and satisfied with the sales rep. that helped me out with the process this time. I would recommend you Albaro Rivera if you are looking for a person with experience who really cares about you as a customer. He not only helped me find the right car for me and my family (taking into consideration our needs, budget, and wishes), but he has also been ALWAYS available when I need him regarding questions, issues, and help with the car...I am more than sure you will have a great experience with him!!!

DealSeeker2013

17 de jul. de 2013

I went to this dealership to shop for a new car. My assigned salesperson was Hery Ong, whose impeccable expertise and deep knowledge of the industry have guided me through the rather intricate process of leasing a vehicle. Henry helped me pick the car that fit my budget, meticulously explained the paperwork and finalized the transaction in a very expedient fashion. In sum, my overall experience with the dealership's personnel was beyond satisfactory and I would highly recommend future car buyers to take advantage of their great deals!

IldikoMcGivney

17 de jul. de 2013

Our 3 year lease were going to end so we went to Metro Honda to explore our options. After a couple of hours, we left with a new (leased) car and very satisfied! Our sales person, Albaro Rivera was very helpful, understanding and knowledgeable.

Laura86

17 de jul. de 2013

Being the second time going back to Metro Honda, I was very happy and satisfied with the sales rep. that helped me out with the process this time. I would recommend you Albaro Rivera if you are looking for a person with experience who really cares about you as a customer. He not only helped me find the right car for me and my family (taking into consideration our needs, budget, and wishes), but he has also been ALWAYS available when I need him regarding questions, issues, and help with the car...I am more than sure you will have a great experience with him!!!

vislan

14 de jul. de 2013

I have a Toyota and a Honda. The service that I have got from the Toyota service across the street has been exceptional. The Metro Honda service however is a different story.I have spent $4K with them in the last one year so fair to say I have been an "enagaged" customer. The car in question here is a 2007 Honda Civic with only 30K miles - YES, that's right, only 30K miles on it. Every time I have gone for an oil change, they have highlighted one problem or the other and fleeced me out of money (Of course I have been gullible enough to allow them make a fool out of me as well).Now, the main reason for this review is that I started having problems with my car starting up. A year ago, Metro Honda had advised me that the current battery in the car was pretty close to dead and they replaced it with a brand new Honda one. 2 months ago, my car failed to start. I jump started it and ignored it as a one time event given it was winter. Then it failed to start 2 more times. So I decided to take it to my friends at Metro Honda, they advised me that the battery needs to be replaced (Free since it was in warranty but also showed me several other problems. Final bill: $2000). 2 days later, car fails to start again. I get AAA to jump start it and assume that the battery was not fully charged when it was replaced. 1 week later, car fails to start again. So I call up AAA again, jump start the car and take it to Metro Honda. This time they tell me, the battery relay is faulty - Bill: $200. I get the car home and 2 days later, car fails to start again. I request Metro Honda to send someone to jump start the vehicle - which they do - car is back at the service station. This time they keep it for 3 full days, finally tell me they didn't think it was a relay problem last time (So did I pay $200 for nothing?), however they change the relay again (No charge thankfully) and tell me this time its fixed for good (Another thing - I notice that they have put a flyer in the car with a quote to buy my car. Interestingly I have been consistently receiving these buy back offers in the mail for the last few months ). Guess what happens 3 days later - Car fails to start again. Again on a Sunday, I call up Metro Honda and request them if they can send someone to jump start the battery - Service advisory says we are short staffed, cannot do anything and tells me I will need to tow the car in. Well, I have called AAA and now plan on wasting my Sunday with this.Long story short:- All of the advisers are very courteous, no doubt, BUT they have no clue what they are doing.- Could be a bait and switch tactic. Frustrate the customer into believing that their car is no good so that they sell it to them.P.S. - I have also tried to purchase cars from them in the past. PLEASE AVOID THEIR SALES DEPARTMENT at all costs. Totally unreliable and will intimidate you.

annuvi

14 de jul. de 2013

I had a wonderful experience at metro honda in hands of Jeison he was very knowledgeable young man who made the purchase of my new vehicle very pleasant.He gave me a great deal and answered all my concerns.I would definitely recommend metro honda and expecially Jeison Martinez amazing sakesman :)

Yam Fernandez

11 de jul. de 2013

i was looking for used car and i sow a nice honda pilot 2008 in a perfect condition ,then immediately i had Mike Booker with me ,he show me all the car in and out and we when for right every thing were super cool thanks Mike booker for help me with my first card

Unsatisfied Customer

11 de jul. de 2013

I've been purchasing honda's for years, and this was by far my worst experience. I was initially approached by David Morales, a salesmen. Everything started great, but went down hill when he didn't like the fact that I did not want to lease or purchase a new vehicle. I was strictly looking for a used car. It's one thing to sell a car, it's another to push one on someone. I'm glad I left the store when I did, because he was coming back with his manager. Never returning to this dealership again...

Erin

8 de jul. de 2013

I would recommend Metro Honda in a heartbeat. I was searching for a Honda and went to VIP Honda in North Plainfield and had an absolutely awful experience, then I went to Metro Honda and it was a world of difference. All the staff were dressed in professional business attire, were polite, extremely helpful, respectful and attentive. The staff is excellent. When we walked in the door we were immediately greeted and helped. I purchased my car from them and it was an extremely smooth and easy process. I highly recommend Marty Tan, he was fantastic. After visiting 3 other Honda dealers in the area, I will absolutely be going back to them to buy my next car, they were hands down the best when it came down to customer service and competitive pricing.

sjemmott

6 de jul. de 2013

To whom it may concern this is my 5th car I ve brought from the dealership and my 3rd one from H Garcia. Its benn a pleasure once againI would highly recommend this dealership for sales,service and parts.

Rashida

6 de jul. de 2013

I purchased a 2010 Acura TL from metro Honda Albie was my salesperson he was very friendly n courteous as well as professional and after a very stressful week he was able to put a smile on my face

Herb143

6 de jul. de 2013

I came to Metro Honda a year ago and purchased my first vehicle, a 2010 Honda Civic LX, and never had a problem with the car. The sales person I had at the time was beyond exceptional, respectful, understanding, and above all else professional. So when I decided to trade in my car there was no doubt that I wouldn't go anywhere other than Metro Honda of Jersey City. I was expecting the same service and customer care that I previously received and I was not disappointed. My salesperson Mr. Albaro Rivera was exceptional. Similar to my previous salesperson Mr. Rivera was respectful, understanding, professional, and above all other patient. Prior to trading my 2010 Civic, I came to see Mr. Rivera and told him that I wanted the 2013 Honda Accord, however I was unclear about the different models of the car. Mr. Rivera not only explained the difference between the models but allowed me to physically see the difference. After seeing the different models it was clear that I wanted the 2013 Honda Accord Sport. We then returned to the dealership where we negotiated numbers. After discussing numbers Mr. Rivera came up with a number that I was not satisfied with. I then became discouraged about the car, and lost hopes for getting the car. He then gave me three helpful suggestions of how I could get the car that I wanted. Since my 2010 Honda Civic was still I'm great shape, and had low mileage he suggested I put down a higher down payment or pay a higher monthly fee since I told him I wanted to finance the car not lease it. Ultimately after more negotiations between Mr. Rivera and myself we found a suitable price and I was able to trade in my 2010 Honda Civic LX and get the car that I really wanted, the 2013 Honda Accord Sport. If it wasn't for Mr. Rivera's diligence, professionalism, and patience I'd still be driving a car that my heart wasn't completely set on. Thanks to Mr. Rivera I now drive a car that I absolutely love. I would definitely recommend anyone who is searching for a car whether pre-owned or new to visit Metro Honda of Jersey City you won't be disappointed. My personal recommendation would be Mr. Rivera but any other salesperson would be suitable as they all appear to be polite and professional.

JuliePetulla

5 de jul. de 2013

Metro Honda was close to home and very convenient when choosing my first car. Albaro Rivera was extremely helpful when helping me choose what car was best for me to start my college experience. Mr. Rivera helped pick out the perfect car for me, the 2013 Honda Accord EXL V6. When trying to choose a car, I was very indecisive. However, Mr. Rivera was incredibly patient and informative along the way. He was able to answer all of my questions to the best of his ability and led me to the best car for me. I ended up getting a great deal for this dream car and would certainly recommend this great salesman to friends and family in the future.

Gamaliel

4 de jul. de 2013

Excellent dealership + excellent teamwork = excellent buying experience. I went to Metrohonda with my daughter to look for a suitable car for her. However, I have a 2011 Ford Edge with only some 16,900 miles to trade. We visited some dealerships, especially those which offered to take my Ford under their so called early lease termination program but once inside those dealerships, we found out that their offer for an early lease termination was mere advertisement and not as genuine as expected. The program seemed merely to be a ploy to entice a customer to visit the dealership and be talked into buying a new car. At Metrohonda, it was a pleasant experience. We arrived at about 7pm, June 20th, and were expecting to see Mr. Ronnie Manuel. Ronnie, however, was busy assisting other customers at the time but he asked Marty to help us as we wanted to test drive 2 used and 1 new CRVs. We ended up acquiring a new CRV by way of lease, trading in my Ford at its buy out price. We really made a very good deal and my daughter was very happy to have her first car and her first car buying experience. Ronnie is really a very amiable, admirable and knowledgeable salesperson par excellence! He guided us well throughout the dealing process. Marty, who is just new at Metrohonda, was very helpful. Marcus Rivera, Finance Manager, stayed on patiently until the deal was consummated. I can only utter nothing else but kind words for this dealership and to its staff who make excellent deals possible! (BTW, this is the 4th time that I have caused the purchase of vehicles from Metrohonda, 3 of such deals were made possible by Mr. Ronnie Manuel.)

HONDASIBLUE

3 de jul. de 2013

After searching numerous Honda dealers around my area, I ended up going to Metro Honda where I encountered a friendly staff and an even better sales person. Marco (my sales person) was very pleasant to deal with. He was very informative about the car. Additionally, this guy went above and beyond, even stayed after hours with my family and I discussing numbers before actually coming back the following day just to continue to discuss numbers until leaving with a new 2013 Honda. Metro definitely takes good care of their customers; they even priced matched my vehicle compared to Garden State Honda. Do your research and if you're in the market to purchase a new Honda, ask for Marco at Metro.

sabrina

2 de jul. de 2013

David Morales was very helpful and friendly. i was looking for an older civic and ended up with the 2013. Buying from Metro Honda is absolutely the best experience.

Robert/Cecilia Lacap

30 de jun. de 2013

Mr. Ronnie Manuel was very helpful when we were choosing a fuel-efficient car. We settled on the fuel efficient Honda FIT and it was great. My daughter loved it.

kathyz91

29 de jun. de 2013

Had a wonderful experience the sales man did everything he could to meet my price an get me in my car. Car was ready same day. Fiancing dept was great process was very quick. When i pickedup the car Marcus was extremely helpful in showiing me all the things the car had to offer and explaining and showiing me how to us everything. My husband who is very hard to please and recently bought a car from Staten Island Honda and is very hard to please was very happy with Metro honda and he said they where very friendly and he wishes he would have gone there for his car. We will definatley recommed this dealership and sales man to anyone looking for a car.

Tina

27 de jun. de 2013

I want to thank the great staff and especially my salesman Ruben Morales for such a wonderful experience. I was a little skeptical about purchasing a new vehicle but Mr. Morales immediately put me at ease. I could not be happier with my new Accord!! Thank you!!!!

Mrs D. Ruhlen

24 de jun. de 2013

I wish to thank Mr.. Kenneth Bailey for his patience and actually listen to "MY" needs and wants . Mr. Bailey went the extra mile and made all my request take place. It was a very stress free day due to Mr . Bailey I enjoy my new Honda Mrs. D. Ruhlen

DavidGuerta

23 de jun. de 2013

Car buying is usually a headache, but with Chace and Lisandro it was easy. They were knowledgeable, professional and most of all did not treat me as a commission (as so many dealerships do). I will definitely be back and bringing all my friends and family with me!

Danny Lozano

21 de jun. de 2013

A great buying experience. The staff was friendly and my sales consultant Michael Booker was excellent! He went above and beyond to get me the best deal possible on my Audi 4 and he was very professional and nice. Mr Booker is a very valuable asset to the metro honda team and I Look foward to establishing a future business relationship with metro honda of jersey city all thanks to him!

Aqueelah Moore-Sims

20 de jun. de 2013

I had a great experience purchasing my first car with Henry Ong at Metro Honda in Jersey City. He answered all my questions and was a great help.

keyama mount Vernon

20 de jun. de 2013

This was the second car that i purchased from metrohonda and the transactions were very smooth and the second time faster then the first!! The whole staff was very friendly and my sales rep robert bailey was excellent with his expertise on cars. Love metro honda!!!!!

ElDany

19 de jun. de 2013

This was our first time buying a car from Honda. It began when we received a letter in the mail saying that no matter what your credit problems were in the past you were were going to be able to get out of the dealer with a car.....WORDS CAME TRUE!.....The first person we talked to when we got there was Jaison Martinez and he worked with us until we put the key in the engine. Even though it was his day off, he was willing to go and help us. Overall, I really recommend Metro Honda on Route 440 North, and most of all ask for Jaison Martinez.

Ayvalise910

15 de jun. de 2013

Metro Honda is the best when it comes to buying cars. From the very moment you walk in to the moment you leave, they are excellent helpers! Along my experience, Albaro Rivera helped me purchase a brand new civic 2013. He was very helpful in advising me with what car best suited my needs. Also, he was very knowledgeable and was able to answer all my questions. Lastly, he helped me get an amazing deal on the car. I will surely recommend him in the future to friends and family. Albaro Rivera is a great salesman!!!! TEAM HONDA (:

Josh Ruhlen

14 de jun. de 2013

Just wanted to thank our Salesman Robert Bailey for the most positive and best experience I've ever had purchasing a vehicle for my mother. My mother who is a Senior Citizen and was a little weary of purchasing a car was so impressed with how well she was treated with respect and professionalism. I would also like to thank Jay Brown, the manager and Lou Pierro, Finance also. Will recommend all my family and friends to this dealership. Thanks again.

Allison

10 de jun. de 2013

I just purchased my first car from Metro Honda. Great place, excellent salesperson, Michael Booker was great, very helpful, very attentive he knew exactly what I was looking for. Mr.Booker is one of the best. I will be back again. Thank you

LYGINSERGEY

9 de jun. de 2013

My wife and I have been in the market for a new car, finally we decided to stop at Metro Honda. Our salesman Sah-Tiekqua Knox was extremely helpful and efficient and made my experience purchasing a new vehicle at Metro Honda relaxing and positive. The process was completely transparent and I got the exact car I wanted at a good deal without any surprises. She took the time to discuss and determine the best options and prices to fit my needs. I felt very comfortable with her throughout the whole process, which was absolutely painless and stress free. After the sale I had an issue with license plates and registration not being processed on time due to my fault, my temporary license and registration were about to expire next day AND Sah-Tiekqua Knox delivered them to me PERSONALLY!!! Sah-Tiekqua Knox at Metro Honda succeeded in earning my trust and loyalty, and I look forward to purchasing my next Honda from her, she went above and beyond what is expected in a car salesman. THANKS!

kmora14

3 de jun. de 2013

Hello! I want to share my amazing experience with Metro Honda. Horacio Garcia is one of a kind sales consultant he is polite and super fast. I had a horrible experience with Planet Honda and John C and Horacio were able to resolve my issues with the other dealer and deliver my car right to my house since I couldn't make it to the dealer on that day. They both are an awesome team and went above and beyond to help us and facilitated our experience. Thanks for Horacio and John C for making our leasing experience a pleasure.

anneris2002

1 de jun. de 2013

HELLO EVERYONE. I WANT TO SHARE MY METRO HONDA EXPERIENCE WITH EVERYONE.I WANT TO SAY THAT I HAD THE ABSOLUTE BEST EXPERIENCE EVER THERE!!! THE SALES PERSON, HORACIO GARCIA WAS POLITE, FAST, AND SUPER COURTEOUS AND DID EVERYTHING I ASKED.JOHN, THE SALES MANAGER IS THE BEST PERSON I HAD EVER DONE BUSINESS WITH. HE IS AN OUTSTANDING MANAGER WITH RIGHT JUDGEMENT OF BUSINESS. THEY BOTH WENT ABOVE AND BEYOND WHAT ANY OTHER DEALERSHIP DID. I WENT AROUND TO HUDSON HONDA, TOYOTA AND I DID NOT BUY FROM THEM. BECAUSE OF THE OUSTANDING SERVICE AND COMMITMENT FROM METRO HONDA, I KEEP COMING BACK TO GIVE THEM MORE BUSINESS. THIS IS MY SECOND CAR THAT I BUY FROM THEM AND EVEN THOUGH I LIVE ACCROSS THE STREET FROM HUDSON HONDA, I STILL DRIVE ALL THE WAY TO METRO HONDA BECAUSE OF THE GREAT CUSTOMER SERVICE. I WILL RECOMMENT METRO HONDA DEALERSHIP TO EVERYONE. BEST PLACE TO BUY AND GREATEST PEOPLE I HAD DONE BUSINESS WITH.THEY ARE AMAZING!!!SUPER HAPPY WITH MY PURCHASE!!!

londongirl12

26 de may. de 2013

My experience at Metro Honda was top notch! The staff at the dealership was very informative, and made the purchase of my vehicle easy and stress free. This was the first car I ever purchased and I had a ton of questions, was very nervous about financing and had no idea whether I would even qualify. The finance people answered all of my questions regarding my eligibility, and had most of the paperwork ready for me before I even walked through the doors thanks to their online financing option. My Sales Consultant Albaro Rivera was amazing. He was not only knowledgable, but was very helpful in going through the figures and ensuring that I stayed in my price range. He gave me options and ensured that I understood the process. He even took the time to walk me through the features of the car right before I drove off in my brand new car. I would recommend anyone to him he is trustworthy and just an overall standup guy. If you are looking to buy a car this is your guy you will be well taken care of!!!!!!!!

CarolRobinson

26 de may. de 2013

Metro Honda is a very professional dealership. From the moment you walked into the showroom, you were treated in a respectful manner. We had thoroughly searched the internet for the type of car we wanted and found this dealership to be more than fair in its pricing. We had the pleasure of working with Mr. Albaro Rivera who was both knowledgeable and honest. He was very organized and detailed. During the entire session, he made you feel at ease. He explained each step of the process in an understandable manner. We would highly recommend Mr. Rivera should you need to purchase a car. You will not be disappointed! - The Robinson Family

EVOKIN

26 de may. de 2013

On 5-25-2013, we went to see the 2013 CR-V and hoping to trade-in my Jeep. Not knowing what color or model to get, Roy Small took his time to show us different models and colors. We settle with a 2013 (Grey) LX AWD. On my trade-in, they worked hard to match what I wanted which made me feel confident that they were on my side. In closing, I would recommend Metro Honda and Roy to my friends and families. Thank you.

PaulAnthonhy

21 de may. de 2013

This is my second vehicle from Metro Honda. They have been absolutely surprising! Albaro Rivera was everything I could expect from a professional sales person who really did nothing more complicated then help me clear the way towards what I wanted. Whenever I've purchased or leased a car from Metro, I find I spend a lot of time with the entire staff. It's really a great way to experience buying a car. Everyone cares! These guys and gals are the best. The only thing that would have me not come back, is if I move to another state!

PaulASurdi

21 de may. de 2013

This is my second vehicle from Metro Honda. They have been absolutely surprising! Albaro Rivera was everything I could expect from a professional sales person who really did nothing more complicated then help me clear the way towards what I wanted. Whenever I've purchased or leased a car from Metro, I find I spend a lot of time with the entire staff. It's really a great way to experience buying a car. Everyone cares! These guys and gals are the best. The only thing that would have me not come back, is if I move to another state!

ColemanAccord13

18 de may. de 2013

Sah-Tiekqua Knox was friendly, professional,and patient with helping me purchase a 2013 Accord. She's knowledgeable and she took the time to explain everything to me. I couldn't make up my mind on which color I want and each time I changed my mind she just smiled and said ok. It was a week long process and each day I spoke with her she never made it seem like I was getting on her nervous or that she was tired of me changing my mind. I would recommend Ms. Knox if you are looking to buy a new/used car . The staff at Metro Honda are also friendly and welcoming. Thank you again Sah-Tiekqua !!

SueCivicOwner

17 de may. de 2013

Excellent experience. Very clean showroom. Everyone was friendly. Jeison Martinez, our salesman, greeted us quickly. He was able to answer all of our questions. Took us for a test drive of the vehicle we were interested in. Got us the price the we wanted almost immediately. Within a couple hours, we walked out with our brand new Honda Civic. Would definitely return there. BTW, I live in NY but will only buy or lease cars from a NJ dealership. Always a better experience then visiting NY dealers.

aidar1977

15 de may. de 2013

Carmen is beautiful person in and out she is concerned about her customer and makes u feel like u are family I would continue to go to honda for as long as she is there we bought two cars from her honda Odysseus and a Chrysler 200 but in a couple months I'm changing to Honda pilot like ur cars better and I don't like the service at Chrysler they treat you like they don't need your service

Thelma Chambers

11 de may. de 2013

I had a great experience buying my 2009 Honda CRV, Ms, San-Tiekqua Knox. Was very helpful. Answered all my question. Very patient with me and work very hard to make sure I got the truck I wanted.

Samantha cerbone

10 de may. de 2013

I was looking to buy my first car , I chose to go to metro Honda . I am very glade I went , everyone there was so nice and did what they can to help me out . Carmen was my dealer and I wouldn't go to anyone else , she is such a great worker and did a great job finding me a car I can afford . She is very sweet and will do what she to help you !!!

Traceykemunto

10 de may. de 2013

I met with Horacio Garcia, he was very friendly and got me a better deal than I expected. I would definitely refer him to everyone and I will be purchasing my next vehicle from him.

Operez1104

9 de may. de 2013

Working with Carmen Marroquin made the whole shopping & purchasing experience so easy. Would recommend an will deff buy other vehicles from her again. She went above and beyond to meet our expectations. Thank u

vinolia1912

9 de may. de 2013

The easiest car buying experience I've ever had. Friendly people from the moment I walked in the door. My salesperson was knowledgeable and helpful throughout the entire transaction. This is actually the 3rd vehicle I have leased from this dealership and I will absolutely return again.

sikoti

9 de may. de 2013

Sha-Tiekqua Knox was professional, efficient, courtious and through with handling the lease of my new Honda Odessey. I would strongly recommend her services to anyone visiting Metro Honda.

el guevi

7 de may. de 2013

My wife and I went to Metro honda dealership in Jersey City with the intention of just looking to see how much we would get on trading in our 2010 CrV, but we ended up with such a great DEAL, we couldn't pass it up on a new 2013 CrV. Our sales consultant Horacio Garcia was easy to work with and made the trade in possible, he knew his product and made us feel like he had our best interest in mind. Horacio took the time to show us the features and functions on the new CrV, he truly is a professional and excellent representative of Metro Honda. We will definitely purchase here again, and I will gladly refer all friends and family here.

Vivian Ayala

6 de may. de 2013

I would like to thank my salesperson Mike Booker he was the best, he made my experience with Metro Honda great will recommend. Also, a special thanks to the sale manager Lisandro & Madison the finance manager. Thanks again. Vivian Ayala

aidar1977

6 de may. de 2013

I love the team at honda dealer they are very concerned about the issues of ur car very hospitable kind and warm they go all out for u to be a happy customer

c26jose

5 de may. de 2013

i must say, that i highly recommended metro honda for any car buyers for the main reason that all the salesman were patient with me in purchasing a new car. this is now my 4th time visiting metro honda at this location and every single time they welcomed me, and worked the best they could with me.

ThatGurlTray

24 de abr. de 2013

As soon as my mother and I entered the show room, we was greeted. From that point on our experience with Metro Honda was great! Mr Albaro Rivera was our salesmen. He was kind, patient, and most of all very informative. He listened and was very attentive to our needs. Albaro went out of his way to make us feel comfortable and assured us that he would do everything possible to make sure that we was happy! The end result....my mother and I are the proud owners of a beautiful 2010 Honda CRV!!!

Online Shopper

23 de abr. de 2013

If you see really low prices on Metro Honda ads, that is because they bury a bunch of hidden fees in the fine prints. You won't see these unless you click on all the "Read More" links. Be prepared to add about $3k to the advertised price unless you had bought a vehicle from them recently. In that case, add about $2k instead. What in the world is "dealer prep" fees? Why would a car that's supposedly "ready for sale" require close to a thousand dollars' worth of "prep"? I drove half an hour to check out a vehicle, and I was not just a tire-kicker. Right off the bat, the salesperson spent a few minutes to explain to me that the price on the ad is NOT the price I'm expected to pay (remember those fees?). That should've been a huge red flag; but I've driven this far so I might as well get more info. After a brief discussion, he steps away and never to reappear. After sitting for 5-10 minutes I couldn't wait and had to leave. Do these people WANT business or is this a money laundering scam? Save yourself time, gas, and headache and go to a dealer that doesn't have these hidden fees, or one that lists them prominently in the ads so you don't get surprises to the tune of thousands.

JAJAPPMA

20 de abr. de 2013

I requested price on internet and firmed on the phone. he did not send email until i got the dealer but with different price. be careful this is a game. very bad!!!

ricktats

19 de abr. de 2013

The experience was awesome. Henry Ong was very helpful, and he even managed to lower my monthly payment. I would definitely recommend him to anyone. Henry also made the buying process fast and quick.

az9172703044

19 de abr. de 2013

John, was one of a kind person that treated me very well as a costumer, gave me the confidentiality to work with, and delivered what he promissed.Worked with me on the price, and most important delivered on time..

TEDDYS

18 de abr. de 2013

I PURCHASED MY CAR HERE BECAUSE I GOT THE BEST PRICE AND GREAT SERVICE MY SALESPERSON LISTENED TO WHAT I WANTED DIDNT PLAY GAMES JUST TREATED ME WITH RESPECT AND ANSWERED ALL MY QUESTIONS AND TOOK HIS TIME EXPLAINING ALL THE NEW FEATURES OF THE CAR WITH ZERO PRESSURE IM VERY THANKFUL FOR THAT AND INTRODUCED ME TO THE SERVICE DEPT WHICH WAS ALSO VERY NICE AND CLEAN AS I MET WITH ONE OF THE SERVICE ADVISORS WHO ALSO TOOK THE TIME TO ANSWER SOME OF MY QUESTIONS I HIGHLY REC THIS DEALER FOR SALES OR SERVICE .

kelph1213

18 de abr. de 2013

The professionalism and excellent customer service that I received from Mr. Horacio Garcia, make the process of baying my new car and wonderful experience. I will definitely recommend metro Honda as a dealer and Mr. Horacio Garcia as a sale person to my friends and family; he was courteous, knowledgeable. I thanks Horacio for his recommendations.

tatskie

17 de abr. de 2013

I bought a used 2010 Honda Civic EX coupe. Mr. Ong and the other 2 guys were very nice, friendly, HELPFUL, very professional and they gave us great deals! I recommend them, I recommend Metro Honda at 440 in Jersey City!!! I'm telling you, you won't regret!

wch6701

17 de abr. de 2013

My partner and I had the real pleasure of working with Horacio Garcia and had a great experience buying a new Accord. Horacio was extremely professional, very courteous and friendly, and worked hard for us to get the price we needed to buy a new car. The whole process only took about 90 minutes from walking in the door to driving away in our new car, which seemed very quick and easy. Don't just stereotype car salesmen, go see Horacio for a refreshing change from the norm.

Raktaka

17 de abr. de 2013

Just got my new accord. Really happy with the service provided by horacio Garcia, excellent sales person definitely would recommend metro Honda as a dealer and horacio as a sale person to my friends and family. My experience was phenomenal, horacio went into every detailed of the car with ease and clarity. Thank you horacio keep the good work.

Anthonyc1215

17 de abr. de 2013

I had purchased a 2013 Honda Accord thanks to Horacio. He goes above and beyond in trying to please your needs in getting the perfect car for you. He helped me out with extremely well customer service and answered all my questions to help me understand everything much better. he doesnt just treat you like another customer, he treats you like family. I am definitely going to refer him to anybody that I know who is interested in buying a Honda. Thankful for the help.

wsantiago2k1

17 de abr. de 2013

The word that comes to mind to describe the service I received from Mr. Horacio Garcia is Excellent!!Mr. Garcia made the purchasing of my car a wonderful experience he was courteous, attentive, knowledgeable and most important, patient with all the questions I had. Not only would I recommend others to Metro Honda, but I would tell them to ask for Mr. Garcia to take care of them. I am very happy with the car I purchased and I have Mr. Garcia to thank for that.Wanda Santiago A Satisfied Customer

ddelvalle

15 de abr. de 2013

Jaisan was excellent! He answered all my questions and helped me out alot in the purchasing of my new car. I am very happy with my car.

A proud Honda Owner

14 de abr. de 2013

Once stopped by to MyMetroHonda at 540 Route440, Jersey City, NJ and never looked for any other Honda dealer. Once stopped by, Michelle P & the sales person Chace Bethea, took all our problems and made us happy to have owned a Honda , while we were leaving the dealer. Chace helped us finance the vehicle though having a low credit score, thats why i had to put some money down, but the whole process of buying a car at this location is easy and people around you are helpful and great. Need to thanks the team of MyMetroHona, help me having me own a new car. Special thanks to Michelle P , Chace Bethea & Madison.

shengskie

12 de abr. de 2013

The best in town! Us coming all the way from New Rochelle, NY is worth the effort and the driving. Mr. Marcus and especially Mr. Manuel are so accommodating! Always available even after business hours. Two thumbs up!

erickrenzo12

10 de abr. de 2013

BUYER BEWARE:I have been to this dealer 2 times. The first time to look at a used Odessy for a family member. I was surprised at the HIGH price.Second time, about a year and a half ago, I went to look at a CRV and Accord. I don't blame the sales persons, because the first thing they do after a test drive is that they sit you down while they go into their little room in the middle of the dealership and write a monthly payment. Those guys in the middle of the room that appear to be the "smart" guys are the ones who name your price.The sales woman came back to me with a $535/month for 6.5 years for a BASIC Honda Accord........DO THE MATH!!!This was the second time visiting there. I TOLD HER THAT I AM NOT AN IDIOT AND I WAS WALKING. Her response, "well how much do you want to pay?" (Basically their tactic is start VERY HIGH, so that if one hooks, they look nice. If the customer makes the price go down, then they are doing you a favor.) I am quite aware of these tactics, BUT NEVER seen it used so xxxx HIGH.OH....and one thing that REALLY pissed me off is that while I was waiting for a test drive, I hear another sales person bragging because he sold another car. And that his tactic was to target the "Indian" people who are more probable to buy. Basically telling the other sales person to not bother with other customers. UNBELIEVABLE.

shabbirt

6 de abr. de 2013

frriendly and efficient dealer and great salesperson. Highly recommend. I knew exactly what I wanted and theyu had my car and gave me deal I could not refuse.

RobbieJean

1 de abr. de 2013

I was lucky to get Arthur Hoffmann as my salesperson at Metro Honda in Jersey City! Coming off some poor dealership experiences elsewhere, this was such a refreshing change! He really went above and beyond to make sure that I was getting the exact car for my needs. He is very pleasant and easy to work with. He made my car shopping experience very enjoyable. Arthur is very professional and knowledgeable about cars. He was able to help me through my entire decision process. When I first contacted him, he sent me a video of a car before I ever walked into the dealership. Later, he really worked with me to make this purchase happen. Metro Honda seems to be the type of dealership that always puts the customer first offering excellent customer service. My new car is practical and looks great too!

bongmv

31 de mar. de 2013

I just got a 2013 pilot exl courtesy of this awesome fella HORACIO...this guy goes the extra mile to meet our requests/ demands. He explains everything in details, he even offered me to test drive it , which the other dealership didn't even bother mentioning 'bout it. Knowing its my first time to lease a car , i felt that i was not taken advantage at all. I am happy that everything went smoothly well. We went there 6 pm friday and drive home with the car at 9:45 pm. Look for this guy, he doesnt just salestalk you but he LISTEN as well. I will definitely refer him to anyone i know and would love to do business again with him in the near future. To Horacio Garcia together and Mr. Miranda ( finance manager) .... Our sincerest Thank you and a pleasure doing business with you.Keep up the Great Job Metro Honda!

jvc1116

30 de mar. de 2013

Mr.Ong,help me a lot in acquiring my 2013 CRV,maybe without his help getting this car it's not gonna happened. His brilliant skills in dealing with the problems during the processing procedure was indeed a remarkable experience,I hope you got more Henry Ong working at Metro Honda.

Antonio

24 de mar. de 2013

I had the best experience of my life at Metro. John C was great!

Coral0507

22 de mar. de 2013

Purchased 2 cars inside 4 months because my salesperson help me a lot and I will buy or trade my car again from thanks a lot

Nancy Hellmuth

21 de mar. de 2013

I had a great experience with their salesman Arthur Hoffman. He video taped the usef car and was extremely honest about the car. I really respected his honesty. He went the mile to make sure I got everything I needed. I would gladly recommend this dealership and their salesman Arthur. He was awesome.

jdh123

20 de mar. de 2013

Went into Metro Honda not expecting much, but found something I was very interested in pretty quickly. Henry Ong was attentive and listened to my requests, and allowed me to test drive a few cars. I went back and forth a few times, thinking of going to Hyundai for a newer car for the price I was seeing. He made every effort to get me into the car, and in the end I was! I bought a 2012 Civic and love it! The only complaints I could have is that it was a very long process, but what can you expect when youre buying such an important thing? Henry offered me oil changes for life, free of charge - and that's just an extra perk! If you're looking for good service, go here!

MARIO628

16 de mar. de 2013

ONE OF THE BEST SALESMAN I EVER DEALT WITH IN A DEALERSHIP. I WOULD RECCOMEND ANY ONE LOOKING FOR A CAR TO THIS DEALERSHIP AND ASK FOR JOSMI RODRIGUEZ.

jcruz917

15 de mar. de 2013

I started going to Metro Honda to get service on my Civic since they are convieniently open on Sunday which is rare for Jersey. That's how I meet Dayan. I had to get something repaired on the interior which I was trying to get done under warranty. I was told buy friends it would almost impossible to get it done under warranty. Dayan came through and got it done with no problem or questions asked! So when I decided to trade in my Civic for a CR-V of course I went to Metro and met with Carmen. Her and John got me a good payment plan on lease and gave me free oil changes for life of the car as well.

snasab123

14 de mar. de 2013

Great Staff, Great Car, and a Great Price! I have purchased all my three cars from them and will always go to them for my future purchases. Have recommended them to all my family and friends.

isajude

11 de mar. de 2013

I had a horrible experience with Metro Honda 3 years ago and just wanted to finish my lease and never do business with them again. However, I received a call from Amira Chaghlil and decided I would give it one more shot. I am very happy that I did. She was very professional, knowledgeable and patient. She addressed all of my questions and concerns. Never was there a feeling of that salesperson pressure to buy a car. She took her time with me. In addition, the floor manager Giovanni Sanchez was equally as professional and really interested in my getting quality service. I will return to Metro Honda as long as they are employed there. In fact I have been a loyal Honda customer for at least 15 or more years. This buying experience was the best. I am very happy with my car and when I am ready to buy my daughter her car, I will expect to see Amira and Giovanni.Yolanda

Jess723

11 de mar. de 2013

No Haggle Deal...Salesman very helpful and accomodating. I will buy a car again to this guy in a heartbeat. Highly recomended Thank's Henry!

MyHonda2013

28 de feb. de 2013

I returned to Metro Honda in Jersey City, NJ to trade-in my Mercedes Benz and get a Honda Accord. I knew what I wanted. Mike Brooks met me at the door. I told him what I was looking for including the make, model and color of the Honda Accord that I wanted. Mike Brooks listened. Asked questions. Explained the ongoing deals and Sales signs. I was adamant in staying within my price range otherwise I told Mike Brooks, I would remain with my Mercedes. Well Mike was a man of his word. We set up an appointment date for later in the week. He worked out a deal for me within my designated price range. He was courteous. Worked hard. Helped me transition from the Mercedes to the Honda with ease. He could give our U.S. Congressional Representatives a few lessons. We worked out a deal and for the first time in a long time visit to a dealership, I feel like we both got a good deal. Kudos to Mike Brooks and Metro Honda. YES, I would definitely recommend him to others.

upset CRV customer

23 de feb. de 2013

These guys are very unprofessional and dishonest. They advertised a car online that I called in to TRIPLE confirm was still available. I drove an hour to the dealer and after having me wait 30+ mins, they brought out a different car. After we agreed this was not the car advertised, they began to try and locate the actual car. I was repeatedly told it's there, but they "need to find the keys". Waited another 30 mins with no result. Was then told the paperwork was incorrect and somebody typed in the wrong VIN # and stock #, etc and they then proceeded to walk the lot to find it. I was told someone will call me back once the car is located. Never got a call back and every time I called in for a status - I was put on hold for 10-15 mins with no response. These people do not care for their customers and are in the business of false advertising. DO NOT BUY FROM HERE!

srodger

22 de feb. de 2013

Mr Rivera was very responsive and provided me with everything I needed to make my choice after the test drive. Once decided, it was easy to work with him on the price and finalise the deal.All in all a quick and efficient transaction, exactly as I wanted with no hidden surprises.

diana0430

7 de feb. de 2013

I financed a Honda Civic 2013 I can say that I love my car as I also loved the service i received.Sah-Tiekqua Knox took very good care of me. She was very polite, patient and more importantly she made sure that i was happy at all times.One thing I can say about Metro Honda is that no matter what they make sure their customers are always satisfied.Thank you for all of your help.

Puneet Dhawan

3 de feb. de 2013

I visited this dealership after going to a many of the Honda dealerships. I must say I had a great experience dealing with Sah-Tiekqua Knox. The ratings I have given above are because this pleace has great customer service as they answered my endless questions. Their great quality of work is reflected by their effort to go to great length to find the CRV model/color we wanted without any extra charges. Sah-Tiekqua Knox is very friendly knowledgeable, patient and great person to deal with. I also got the price I was looking for. Thus my overall experience was great. I am confident that she will be a great person to deal for after sale service too. I would recommend this dealership and specially Sah-Tiekqua Knox as your agent. I am bringing my friend there soon.

dhawanpuneet

2 de feb. de 2013

I visited this dealership after going to a many of the Honda dealerships. I must say I had a great experience dealing with Sah-Tiekqua Knox. The ratings I have given above are because this pleace has great customer service as they answered my endless questions. Their great quality of work is reflected by their effort to go to great length to find the CRV model/color we wanted without any extra charges. Sah-Tiekqua Knox is very friendly knowledgeable, patient and great person to deal with. I also got the price I was looking for. Thus my overall experience was great. I am confident that she will be a great person to deal for after sale service too. I would recommend this dealership and specially Sah-Tiekqua Knox as your agent. I am bringing my friend there soon.

sravan

30 de ene. de 2013

I had a bad experience with my TradeIn Vehicle. Due to a mistake of the Metro Honda, they lost my Title and they tortured me and Threaten me for their mistake. It was a nightmare for me... I dont Recommend going In... They have the worst attitude with people dealing with....

James

30 de ene. de 2013

I had a bad experience with my TradeIn Vehicle. Due to a mistake of the Metro Honda, they lost my Title and they tortured me and Threaten me for their mistake. It was a nightmare for me... I dont Recommend going In... They have the worst attitude with people dealing with.... I dont recommend going there inviting you the troubles... For peaceful life please dont go... You can go anywhere else but not this...

anwar

28 de ene. de 2013

At first i didn't want a honda civic but Billy gave me good ideas why I need to have one.He was very,very helpful, hands on with everything & patient.I didn't feel ripped off at all.. just satisfied.I don't know how it would of turned out without him but I'm happy he was there! Seriously. ThnXX Billy for all of your hard work & extra help to get me in now my dream car! Anwar

sv22112

26 de ene. de 2013

Michael was exceptional ! As a first time buyer I thought I would be nervous ,but Michael immediately assured me that I had arrived at the right place for my new car. He was patient and answered all my questions and concerns. He went above and beyond when I insisted on the inside trimming be added to the car, he got it done. I absolutely love my car. P.S THANK YOU!!!!Michael

metrohondaishorrible

25 de ene. de 2013

Bought a car in 2010 (it was a year old) from Metro Honda. Two weeks later, it was in the service department because water was leaking directly into the passenger side of the car. Metro honda had my car for 3 weeks the first time they attempted to repair it. After the 3 weeks I got my car back and the same problem kept occurring. After 4 attempts at "fixing" it, they told me they couldn't figure out the problem and that it wasn't leaking, even though I showed the service department the puddle of water on my passenger mat prior to leaving the car for service. I got my car back a couple of days later and Miraculously, the leaking hasn't occurred since. (Then again, it is still winter, so I'm anxious to see what happens in the summer when I turn my A/C on again). Now (4 months later), I'm having what sounds/feels like transmission issue. Called and told them the issue I was having and also told them that I would need a loaner car (my plan covers it) They said don't have any available until "maybe next week", and that they only have 5 loaners available. METRO HONDA IS THE WORST at solving issues or making service easy. I would NEVER AGAIN buy a car or recommend this dealer to my worst enemy. I'd rather buy a car from someone off the street then ever give this dealer my business again. *side note: On the 2nd attempt to fix the leaking water problem, my front mats (which were brand new and replaced during the 1st attempt at fixing the leaking situation) were removed and replaced with old, beat-up mats, with rips/tears in them. I complained and received new ones. This dealership can't be trusted. DON'T SHOP HERE!!!!! GO TO ROUTE 22 HONDA IN UNION, NJ! BETTER DEALS AND CUSTOMER SERVICE!

JSBERG

24 de ene. de 2013

Very comfortable showroom. Mr. Martinez was friendly, professional and had me out in no time. I bought my 2010 Honda CRV from MetroHonda and i love it. Unfortunately, my future wife loves it too. Looks like i'll be shopping for another car real soon. For me!

GueringCarrero

23 de ene. de 2013

Metro Honda has a good costumer services, friendly sales man and good prices, I will recommend anyone to buy from them, it will be a great decision to get a car from Metro Honda

ajaypimparya

19 de ene. de 2013

I am recommending this dealership because of how cooperative their employees were when we were buying our new car. They all pitching in to help us get to the price range we wanted, and did so in a timely manner. They service there was also very friend, especially the salesman who sold us the car. We could tell that he wasn't just trying to sell the car, but also help us out.

CarolinaTorres

14 de ene. de 2013

Today we bought our first car as a couple. We bought a honda civic 2012. At the beginning we were being very cautious and unsure where to buy a car. But, after reading some reviews on internet in different dealers, we decided to give it a try at Metro honda. Since we came in, we were very welcome by our sales agent;JHON LIZARES. Who was AMAZING!! He was very Smart, educated and overall patience with all the questions we had as a first time buyers. I recommend Jhon Lizares because He really made this experience a lot more easy than what we had expected. Thank you!!!!

MMIRISOLA

14 de ene. de 2013

I requested an e-quote on a 2013 CRV/EX from several dealers and Metro got right back. Gave me a fair price and followed up. After having a bad experience with another dealer, I was to say the least, expecting the worst.I was pleasantly surprised. My dealer Kerry Packard, was knowledgeable and professional. She kept her word on the price that I was quoted and found me the color that I wanted. I had a particular need to rush the DMV paperwork and she got me everything on time. I would certainly reccomend Kerry and Metro.Thanks Kerry.Mike

R. Greene

14 de ene. de 2013

Sahtiekqua Knox is a wonderful salesperson. From the first moment we met I felt we were old friends. I was a bit nervous about purchasing a Honda as this is my first, but Sahtiekqua quickly put my mind at ease with her smile, patience and attentiveness. I love my Honda CRV! It is wonderful! Sahtiekqua not only sold me a Honda CRV but made me a forever Honda Gal! No more Toyotas!

Liliam12

12 de ene. de 2013

Hi all my frinds ,today we came to the metro honda dealer and our experience was awesome I mean we got one of the best sales agent who help us so much my son left with a smile, Eli's Tavarez help us to get a car we told him what we have an He Was able to help us .i could not believe how much effort he put into it.i strongly recommend him for any new or used car purchasehis phone :201-451-7171.

Holston

12 de ene. de 2013

I just bought my very first car and was terribly anxious about all the paperwork and just the process that you must endure to even purchase a car. It can be quite overwhelming! However, after sitting with Sah-Tiekqua and listening to her explain everything, she put my every worry at ease. I walked out of the dealership ecstatic about my purchase and at peace with my decision to purchase the car. I definitely did not experience any feelings of being taken advantage of (which was what I was worried about starting this process). I would most DEFINITELY do business with Sah-Tiekqua at Metro Honda again. A million thanks!!

S. Holston

12 de ene. de 2013

I just bought my very first car and was terribly anxious about all the paperwork and just the process that you must endure to even purchase a car. It can be quite overwhelming! However, after sitting with Sah-Tiekqua and listening to her explain everything, she put my every worry at ease. I walked out of the dealership ecstatic about my purchase and at peace with my decision to purchase the car. I definitely did not experience any feelings of being taken advantage of (which was what I was worried about starting this process). I would most DEFINITELY do business with Sah-Tiekqua at Metro Honda again. A million thanks!!

JakyT

11 de ene. de 2013

Recently my 2001 Honda Accord died on me and lucky for me Sah-Tiekqua at Metro helped me lease a 2012 Honda Civic. She was great and helpful. I look forward to coming back and financing my next Honda soon.

JakyT

11 de ene. de 2013

Recently my 2001 Honda Accord died on me! Luckily for me, Sah-Tiekqua at Metro was able to help me get into my first lease, a 2012 Honda Civic! She was great and very helpful. I look forward to financing a car soon at Metro and recommending my friends!Thanks for everything!

unhappy_crv

10 de ene. de 2013

DO NOT PURCHASE A CAR FROM METRO HONDA!!! Bottom line, these guys are absolute crooks. I went in to discuss the purchase of a new CR-V and was quoted a price. Two days later I returned to purchase the vehicle, was again quoted the same price, signed a pricing sheet and paid a $5000 down payment. After handing over my down payment, securing insurance for the vehicle, and signing a ton of paperwork, they kept me waiting for more than 2 HOURS without word. I have a credit score above 800 (about as good as it gets), long-time reliable payment history on a student loan, and nevertheless, was told that the financing rate of 3.9% that had originally been a "guarantee" due to my high credit score, was not available because I didn't have a mortgage or other "large loan, like a car" (despite the fact that my student loans were five times higher than a car loan and I had paid this monthly, on time, for six years). I was forced into a higher interest rate and was angry. After being told I would have to accept the higher interest rate, Madison Miranda, the financing rep, rushed me through the financial documents, including the financing agreement. Without explaining anything and standing over my shoulder making sure I signed everything, I later learned that they not only jacked up the sticker price of the car by $2,000 in these papers without telling me, but also signed me up for a service contract that was worth almost another $2,000 that I had told them unequivocally that I did not want. My loan was therefore almost $4,000 than I negotiated or anticipated, and did not become clear until my bill came due the following month. I called both the dealer and Honda America several times to attempt to rectify the problem was essentially shown the door and told that the financing agreement superseded anything else I signed and to take the matter up with the NJ Attorney General. These people basically stole thousands of dollars and had absolutely no conscience about it. I won't even take my car here to get serviced and hope they are forced out of business for their predatory sales tactics. DO NOT GIVE THEM YOUR BUSINESS!!!

William

9 de ene. de 2013

Great sales person ( Sah-Tiekqua Knox). I like the service department. Very professional staff. This is my second car from this dealership and I and very happy and will be back for a third time.

bigrich73

2 de ene. de 2013

These guys are amazing!! As soon as I walked in I was greated by Albaro Rivera and John Chatzopoulos the General Sales Manager came out and introduced himself and helped make the whole sales process a pleasure. Al helped find the right car within my budget and John helped work the numbers to stay in my budget....i couldn't be happier with the whole team. They even hooked me up with some lunch....LOL. These guys will help make your whole shopping experience a pleasure with no pressure.Thanks Metro!!

Bobby pseg

2 de ene. de 2013

The sales people at metro honda were great..Kerry Packard the sales rep who I delt with was very professional..Jason the manager was extremely helpful and gave me a great deal on a new CRV..I would highly recommend to all my friends to come to metro honda to purchase their next vehicle..

Bigrich73

2 de ene. de 2013

These guys are amazing!! As soon as I walked in I was greated by Albaro Rivera and John Chatzopoulos the General Sales Manager came out and introduced himself and helped make the whole sales process a pleasure. Al helped find the right car within my budget and John helped work the numbers to stay in my budget....i couldn't be happier with the whole team. They even hooked me up with some lunch....LOL. These guys will help make your whole shopping experience a pleasure with no pressure.Thanks Metro!!

Alamarie6

29 de dic. de 2012

Made purchasing my vehicle a comfortable and great experience! My sales representative worked with my budget and preferences and did not force me into any deals which was a very different experience compared to other dealers i visited.

h.schwertfeger

24 de dic. de 2012

When we entered the dealership the sales person Ron Manuel greeted us warmly. Hepresented the facts on the car I was looking for and he then took us for a road test.Only after he was done did we talk prices and we finished the deal in approx. 5 minutes. There was no let me see my manager every time a difference came up on the price. Direct to the point is how I like to deal.

jonjay009

21 de dic. de 2012

Jersey City dealers/sales reps have a bad reputation, but John Lizares of Metro Honda is an exception. I was greeted with a friendly, yet professional approach that made me feel comfortable from the start. I told John that I wanted to test drive the Honda CR-Z. Luckily, a new one just came off the truck that very day. We had some small talk and discussed why I was interested in the CR-Z. I had to find out how much I loved it, and he never pushed me to talk numbers right away and didn't steer me in another direction. That gets annoying with sales reps.We took the car for a test drive and I could sense the genuineness of his demeanor. He was hopeful that I would love the car, but at the same time he wasn't looking to trap me.When we were done with the test drive, I told him that I didn't feel comfortable talking numbers and that I would re-evaluate if I wanted to move forward. I hadn't exactly fallen in love with only 2 seats in my car. So we exchanged contact information, and I left Metro Honda with a surprising experience from a Jersey City business!!!Ask for John Lizares, seriously.

canoc1

20 de dic. de 2012

People usually dread going to get their car serviced. I was one of those people; but purchasing my vehicle at Metro Honda not only gave me wonderful value and a great purchase experience, it meant that any time I needed to get my car serviced, I would visit Metro's service department. George and his staff treat me and all of their clients like VIPs. I had a minimal and reasonable wait for the service I was receiving and not that it mattered, considering I was relaxing in their comfy waiting area with wifi and even free bagels and coffee!Now, when it is time to get my car serviced I no longer cringe! I smile!Thanks Metro Honda!!

mittens116

19 de dic. de 2012

Dear Metro Honda sales Staff,This is a WORLD CLASS! dealership that everyone looking to purchase or lease a new or used car truck or van should consider first. Me and my family have always been treated with the upmost respect and Professionalism from all the staff. They know the product the are selling and offer great incentives. My over all experince was enjoyable to purchase and the turn around time was fast.I would especially like to thank John Chatzopolous for making my family have piece of mind and making all this possible. Every dealership should take lessons from this one. I look forward to continue doing business with this dealership and recommend other friens and family to go here first.Thank You,Michael Pietropaolo

Speak Only When I truly have something to say

19 de dic. de 2012

Metro Honda may have good cars. Who's to tell since both times I went there, the cars advertised were gone. What a waste of my time and worst of all, they don't seem to care or they would make sure that what you see is what they have. I remember the last time I went to see a car listed, they told me it was sold and that it hadn't been taken off the website yet. I believe the car was on cars.com for a week or more after I visited. If a dealership can waste a customer's time and ensure you that they have a car in stock when they don't, can you trust them? When I arrived the first time, they tried to push other cars on me which made me wonder if the point was to just get me in the door. Truly disappointed.

Missy

19 de dic. de 2012

After six years of having a drivers license, my dad decided to buy me a car. After visiting various places, Metoro HOnda was the place we found was the best. Hector Maldonado was the man that made everything possible. He did his best to deal with my dad and i. although it wasnt very easy. He was very helpful, paitent and friendly. Hector is deffinitly the guy to see if you are willing to buy a car. He will MAke everything possible and you will leave the dealership as a proud owner of a car you desired. Thank YOu Hector =)

Fowzia

17 de dic. de 2012

Friendly and efficient sales staff. Closed the deal in one evening and was followed up with until the day we picked up the vehicle a few days later.

Wardchelp

12 de dic. de 2012

Thanks Metro Honda, I'm proud to say, as a life long Jersey City resident, that Jersey City is very fortunate to have METRO HONDA here in Jersey City! Walking into Metro Honda and meeting Metro Honda sales personnel Amira Chaghlil, Giovanni Sanchez, Arthur Hoffman and Tom Brescia; made my car purchase experience a pleasurable and a memorable one. My internet experience was not the same. But, take my advise if you are looking to buy or lease a vehicle, walk in to Metro Honda here in Jersey City and talk with Amira, Giovanni, Arthur, or Tom and I believe you will experience the same as I did. Thanks Guys. New Honda Accord EX-L owner: Tom Murphy

Heisy M

11 de dic. de 2012

I want to thank firstly Michelle and Carmen for making my car leasing experience so much better than the last time. My sales consultant Carmen was very informative, helpful and understanding with my situation. The managers worked with me and at the end I walked out with the car of my choice. Will definitely will go back again as long Carmen is my sales Consultant again. Thank you ladies!!!

Denise

10 de dic. de 2012

I had a great experience at Metro Honda in Jersey City, NJ. HECTOR MALDONADO was very patient and polite and did not pressure me. I decided on the Honda Civic because of its styling, price, and size auto that was right for me. The color I wanted was not in stock at this dealership. Hector got what I wanted and had it to me the next day. See HECTOR MALDONADO when you visit.

carlos

10 de dic. de 2012

i love ma experience at metro honda the service was amazing and the sales consoltant did an great job in meeting me at the number i wanted to be at thank you

betty41

9 de dic. de 2012

Our salesman was very helpful and knowlegable of his job. We were able to have a very good buying experiance at this dealer. We would reccommend this sales man to our friends and this dealer.

Lidabebs

7 de dic. de 2012

We were very pleased with our experience here at Metro Honda. Our salesperson, Ronnie Manuel was very friendly, helpful,and never pressured us. Would highly recommend him to my friends and family for his excellent customer service!

Lnunez33740

6 de dic. de 2012

I would definitely recommend Metro Honda to my family and friends. Giovanny Sanchez and Horacio Garcia greeted us and were professional and courteous throughout the entire process.

mikez

6 de dic. de 2012

very friendly and patient dealer when i ask lots question, great price for new honda crv ex definitely recommend carmen marroquin for my friends n family for their next purchase.

Sravan

4 de dic. de 2012

If you popin right time with right person, You get good deals.

rplowser

1 de dic. de 2012

Over all we had a good experience buying our car. The sales reps were very accomodating and llpatient. But the financing people had me waiting for 30 minutes. I end up late for an appointment. The car was cleaned and proper but they missed the low tire pressure signal on the car. I ended up waiting for more minutes. Eventually,I notified the dealer and he expedited the fix. I am very grateful to him. They should pay more attention to their products. All in all it was not bad. I got a good deal from them.

Tia1224

28 de nov. de 2012

I had a great and patience experience with Hector Maldonado. He really worked to address and resolve my needs and concerns. He made my first time car purchase comfortable and put me at ease. Hector displayed his ability to be more than a typical car salesman, by his unwavering diligence and patience. I wholeheartedly recommend him to everyone. The sales manager and Marcus Rivera was also informative and instrumental in helping me make my final purchase. My overall experience at Metro Honda was above par and excellent.

sparky129

27 de nov. de 2012

I have been using Metro Honda Service for 2 years with my 2010 Accord,service has been great. Now there are all new peope who don't care about service. I pulled in on Tuesday AM and stood there like a jerk for 15 min before anyone helped me? Poor attitude and uncaring. They are convenient and have good hours but the people now just don't care. The mechanics are fine the service management people who wright up the billing seem unhappy, grumpy and uncaring.

Jeannie

25 de nov. de 2012

Hector Maldonado was extremely helpful and patient, as we stayed hours going back and fourth between cars deciding, in the end he helped in making the best choice on a car thats just right for me and that I am so happy with! I would absolutely come back again, and recommened to everyone!

philip

17 de nov. de 2012

It was a delight to do business with Hector Maldonado at Metro Honda the service was wonderfulful, everyone wa nice in the showroom under pressure of everyone getting cars since Hurricane Sandy. We ere able to pick our car up right away, Thank You for being very kind

ChrisB68

14 de nov. de 2012

Metro was great! The first thing I noticed in the dealership was all the smiling faces, staff and customers. We were looking for a CRV to replace our pathfinder. Have a small family and we are into outdoor recreation, beach, skiing, etc. Drove the CRV and liked it. They had a sale but after our Kerry asked us a bit about our lifestyle and why a CRV. She recommended we drive the Crosstour too. AWD, V6, lots of room/hatchback. A great all around vehicle, classy, quiet and comfortable. Perfect for us and she explained the $2,500 dealer cash and great .9% 60 month financing that was available. It was a no brianer. They located a black with black leather for us in a day and even offered to deliver the car to us. We love the vehicle and got a tremendous deal. Overall a great experience!

Roman Guysin

13 de nov. de 2012

The buying process went very smoothly. Mr.Valentin's personality is just great. Thank you very much.

kikoalpha

11 de nov. de 2012

Very good salesperson.. Easy to deal with. The people are so courteous even the receptionist. I will get my next car from Henry Ong again

Muwatco

11 de nov. de 2012

My husband and I went to look for a new vehicle today and found one in Metro Honda. We got a 2013 CR-V thru the help of Henry Ong. He made it possible for us to get it with a price that is within our range and an excellent rate(financing).At first we were very apprehensive about getting it from this dealership because we know the area was flooded during hurricane Sandy,but Henry reassured us and we believe and trust him. He was very accommodating and patient with us especially we had a lot of questions. We are very satisfied and certainly recommend this dealership to my friends.

Aleyeli

10 de nov. de 2012

When I went to the dealer I already knew what I want, and the average about the deal i desire. Hector Maldonado the salesmen was always so polite and servicialy. When you go there as for him! And he bring me a excelent deal. For my two experianced in this dealer. I am totally recoment it.

aneblett

7 de nov. de 2012

Albaro helped me and took time to work with me on purchasing my 2012 Crosstour. He fought diligently for my sales and helped me obtained the best price (based on my current credit\previous purchase) through Honda Financial.

ng750

26 de oct. de 2012

great service,very friendly. were willing to negotiate while other dealers were not. Billy was great. No pressure sales. best price offered in the area

TWERP

26 de oct. de 2012

My experience with Metro Honda was excellent. The sales manager, general manager and my saleman Greg were all very helpful. The paperwork process was quick and easy to understand. I would definitely recommend a friend or family member to purchase a vehicle from this dealership. Val

Valerie

20 de oct. de 2012

Thanks to all the guys at Metro Honda, especially my salesman Arthur, who was very knowledgeable about the car, and answered all my questions. I defininely recommend Metro Honda!

erick90

14 de oct. de 2012

I went to the dealership to buy a new CR-V and trade in my 2007 accord. Andre Butler was very friendly since the time we met and very knowledgeable about the cars. He was very professional and never try to up sell me into something that I didn't need. He has a good understanding of each model and the differences and wanted to make sure I will be satisfied with my purchase, buy what I really needed and what I wanted. I wasn't to sure about which color to pick for the new car and Andre showed me a every color available that he had in stock. When I was at the dealer the first day it was night time and couldn't really see the colors too well. He told me he will drive every car if needed to the front under the stadium lights so I can see the color and make sure it was one that I like!!! That is some great customer service skills!!!. This kind of service is very rare and I was very surprise and satisfy with his willingness to make sure I will pick the right color. We decided to go on the morning another day so he won't drive all the cars back and forth. When it came time to make the deal, him and his manager Jason Brown didn't seem to have any problem with giving us a great deal for both the car and the trade in. The only part that I didn't like and wasn't too satisfy with was the financial department. They decided to take other people that came after us and made us wait for over 1 hours!!! Maybe because Andre is a new employee at the dealer and the financial department decided to make him and his customer wait???? So, we spent well close to 1.5 hours just waiting for the financial guy. Once everything was done Andre took his time and showed us all the features of our new car to make sure we knew how everything worked. !!!WELL DONE ANDRE!!!

Antonette

13 de oct. de 2012

I had a great experience with my sales man Hector Maldonado and my Sales MGR Lisandro Satiago ... They got the deal i wanted very quick and profesional. I felt very confy and it was over all the easiest thing i have done. I recommended 110% ... Come here and see for your self you will not regreat it.

frjayrod

3 de oct. de 2012

This was the best experience I ever had with any salesperson anywhere, no one was more professional, helpful or as honest as he was, I was very surprised and pleased...He got me into exactly what I wanted (2013 CRV) at my price range...Have you ever bought anything and felt you got played afterwards??? Well i guarantee, you will not feel that way dealing with my new friend...ELIS TAVAREZ of METRO HONDASo if your gonna make that big move and get a new car, please ask for ELIS you will not regret it....tell him Francisco sent you....

VergilZ

2 de oct. de 2012

I recently got into a car accident and I needed car asap. The right side of my Camry was banged up bad and I wasn't even able to open the doors on the right side. I work pretty far from Bayonne. I came in and worked with John Lizares, it was an awesome experience. We must have test drove three pre-owned cars but I ended up getting a brand new accord the one I wanted and it was just no hassle. Great place, great customer service and I can't wait to go back to get my oil change lol. Thanks John.

verdena johnson

2 de oct. de 2012

amira chaghlil was an excellent sales rep. she was so helpful to me and helpful in every way. i would recommend her to anyone that would go to metro honda

civicsi25th

1 de oct. de 2012

on september 29th, 2012 i went to metro honda to inquire about the honda civic si. it was roughly 8 o'clock at night with the dealership about to close and mr Giovanni sanchez went above and beyond for me and the car i went to just inquire about i ended buying just a few hrs later. the stayed open past their due time and with no pressure made the perfect deal for me happen. i thank gio and metro honda for their help and great customer service. i will be recommending gio and metro honda to all my family and friends.

Lladi41

1 de oct. de 2012

I visited several honda dealers looking for best price..I came upon salesperson Hector Maldonado...he was very patient and knowledgable about the van...other dealers did not explain to me the features and special program...I was very please with the deal...I will recomend my friends to this dealer and my sales person Hector maldonado...

HondaBuyer

30 de sep. de 2012

Sales person Amira Chaghlil was extremely helpful in our purchase of a new car. It was a very long day, but with her help, we were able to drive out of the dealership with our new car. Very satisfied with the new car.

Tamika

29 de sep. de 2012

I was able to get the car I wanted and wasn't hassled into purchasing something out of my range. I found the car I wanted m was able to get financed. Albaro was patient n explained everything. Thank you for making this a wonderful experience n I would recommend anyone looking for a car to come here.

Joe Sandwith

28 de sep. de 2012

Go see Amira Chaghill.She helped make my choice of vehile very easy adn well as made the paperwork process very smooth.

Marlyn V.

27 de sep. de 2012

Great experience with Roy! He was extremely professional, informative and attentive. I hassled him about the price, APR on my loan and just about everything and he kept cool and collected and tried to help me out.

Maevtha

26 de sep. de 2012

I would definitely recommend this dealership and I have! I don't live in the area but the drive is always worth it! They are the most patient car dealership I have ever been to. They are very kind and never hesitates to provide pricing or any answers to my questions! Along with great customer service from the salesmen, the managers are great as well. The pricing here is aggressively low which keeps me coming back!

priceisrite30

21 de sep. de 2012

While doin some car shopping along the 440 strip in Jersey city I decided to stop by Metro Honda. That was the best decision that I made! I was looking for affordable preowned cars. There selecton of vehicles is great, my salesman was ruben Morales hlped me pick the right vehicle for me. honda accord ex-l. Car is excellent cut me a great price. He also through in a bunch of things i didnt know dealers do. Free oil changes for life? and a 10yr warranty no extra charge. Needless to say IM happy. In the next few months my sister will need help getting a minivan I know where to go.

New SUV

18 de sep. de 2012

Came to Metro Honda due to seeing good priced, used Hyundai Tucson on their website. Filled out the webform for information, was contacted and setup an appointment for a test drive. My sales rep, Hector Maldonado, was extremely professional and helpful throughout the entire process. The quoted price was fair, and every charge on the final bill was explained adequately. I would definitely recommend the dealer to anyone looking for a hassle-free car shopping experience.

cantonelli4870

17 de sep. de 2012

Thank you so much. Metro Honda had a great selection of vehicles. Henry Ong made the impossible, possible. I never thought I would be leaving with a 2012 Honda Civic since I wasn't sure which car I was going to purchase. When we told you we had to stay within our budget, you made it possible. We left with a great deal on a new car.

zeelle

15 de sep. de 2012

Yo, seriously, FRANK ALMANZAR IS THE MAN! Absolutely the best and most intelligent salesman in the place. If you want a car, you gotta go to this guy. True story.

Bromar325

14 de sep. de 2012

Metro Honda had a great selection of vehicles. Their employees were very friendly and knowledgeable. Although we came in not knowing which car to buy, they gave us a very good idea of how each car handled and what it takes to maintain. We left with a great deal on a new car.

Omar M.

14 de sep. de 2012

I came in needing a new car for my job, and the employees at Metro Honda were able to help me choose a car at a great price. Employees were very friendly and knowledgeable.

eyvettepeters

11 de sep. de 2012

Thank you so much Mr. Albaro Rivera. You made the impossible, possible. You were very patient with my son and I. I never thought I would be leaving with my 2012 Honda Accord. When we told you we had to stay within our budget, you made it possible. We love our car. Thank you once again.

maggie

10 de sep. de 2012

i went to metro looking to buy my first car. i fell in love with the civics, my sales person amira chaghlil, went above and beyond to get me the color i really wanted. she even heled me shop around for insurance to find the best quote. i ended up with a new car, affordable insurance and a supportive sales person. i recommend Amira and metro honda for anyone looking to buy a car.

jcdutti

8 de sep. de 2012

John and Sah-Tiekqua were both extremely helpful and efficient. They were easy to work with and answered all questions. This was by far the easiest and quickest experience I've had.

Jenny

8 de sep. de 2012

This dealership was very organized and helpful in regards to pricing.

Rachael

6 de sep. de 2012

I arranged the price of the car on the phone with a dealer before arriving, so there wasn't much negotiation here once I arrived. Although I didn't end up meeting with the woman I'd been working with on the phone. I met with Hector Maldonado instead -- very nice guy. I felt like I purchased a few more "protections, etc" than I meant to (although that was from the Finance Dept, not the sales rep), but I was happy with the overall experience and I stayed within the monthly payment budget that I allotted for myself. It was as smooth as a car purchase can be. I would recommend this place to others. Although as with anywhere, the more you know going into it the better of you are in the end.

killerkam

29 de ago. de 2012

Got a good deal on a used car but not without problems.First of all, I paid a deposit and when I came back the next day to pick up the car, I noticed scratches on the car that were not there the day before. The dealership kept insisting the scratches were there. I had someone else with me as well and they didn't remember the new very noticeable scratches.Secondly, as part of the sales I was supposed to get 4 new tires and new brakes/rotors installed. When I went to drive the car home, I quickly inspected and noticed they didn't change 2 tires. They pretended like it was a mistake and said ok we will place order and it's been 3 weeks and even after repeated calls to the dealer, I still do not have the tires which they say are "back-ordered". It's been 3 weeks and I call them once a week to see the status. Parts/Service director never returned my phone call and 2 messages, the GM never returned my call even when I mentioned taking legal action.Bad service, no follow-up. Seem to forget you after you buy the car. Leaving pre-recorded voice mails on your cell is not going to fool anyone.

mom63

29 de ago. de 2012

My sales person Hector maldonado was a gentleman and explained the sales with nonpressured...I trade in a 2010 Honda accord LX sdn and drove out 2012 Honda CRV EXL...I'm am very happy and would recommened everyone to this dealer...

mkhat

28 de ago. de 2012

Great customer service by sales person Hector Maldonado.

AngieE

23 de ago. de 2012

I had been shopping for a Honda CRV all summer long. I went from dealership to dealership looking for the right price, warrantee, and customer service. Visit after visit, I walked away dissappointed in the correspondence I had with the Salesperson handling my visit. Being a woman, many of them made me question whether the purchase was a fair one. Then Christopher Pena ensured my husband, who was assisting me at this point, that I would be taken care of at Metro Honda. My response was, "That's what the last ten dealerships said!" I went anyway with the mindset that I could always walk out if things didn't sound quite right. Needless to say, Metro did what they promised they would do and I walked out of Metro with keys to my new car and a big smile on my face. Zeeshan is the reason why I felt extremely comfortable purchasing my new Honda CRV at Metro. His professionalism, patience, and care to detail ensured me that he wanted me to be happy with making the purchase. He explained every feature on the car before I signed and answered all of my questions, despite the degree of importance. He also stayed calm when I read, reread, then questioned every detail on every form he put in front of me. In addition, he made sure to check that every detail in my car was set to my liking. Adjusting the steering wheel and seat, hooking up my bluetooth, and going through every set up feature as he explained them were a plus. His hands on approach saved me hours! Thanks Zee! Angelique E.

MARTHA

21 de ago. de 2012

Customer service was excellent - Billy and Anthony were my salespeople. They explained everything clearly and answered all questions. They were patient and spent all the time I needed to make a choice I felt confortable with. Would highly encourage others to come to Metro Honda.

trajhver

19 de ago. de 2012

Very good. Only complaint: told me I could only Lease/rent new car. Wanted to do over 5 or more years but was told I could not for some reason.

RAJ P

18 de ago. de 2012

Billy Kavalieratos- Help a lot purchasing my new Handa Civic. I will definatelt recommand his name to my friend and family memebers.

michael

18 de ago. de 2012

Billy was very nice and got me a great deal on a used car

shanik

16 de ago. de 2012

sale person hector maldonado & daniel were very nice hector help us finish the proces in a very nice way

lalfano178

10 de ago. de 2012

This is my second trip to Metro the first being in 2009 back then I praised Metro & Jose Rebello now my praise for a truly great salsperson Sah-Tiekqua Knox. She and the Metro Staff met my price point and put me in a car that I never expected to drive out in ... a Special Edition Accord. Thank you Sah-Tiekqua & Metro Honda.

HEATHER

7 de ago. de 2012

PURCHASED A 2012 CROSSTOUR WITH THE ASSISTANCE FROM BILLY K. THE PROCESS WAS AS PAINLESS AS POSSIBLE WITH PURCHASING A NEW VEHICLE. HE DID ALL HE COULD TO GET ME THE BEST PRICE FOR ME. HE WENT ABOVE AND BEYOND. THE EXPERIENCE WAS A DELIGHT AND I WOULD HIGHLY RECOMMEND ANYONE LOOKING TO PURCHASE A VEHICLE TO COME TO METRO HONDA. THANKS BILLY!!!!

Cynthia

4 de ago. de 2012

The customer service that was provided by Mr. H. Maldonado was good, he along with his supervisor Mr. W. Mancias worked well together to provide me with a good price. Although, I did not purchase what I initially came in for they were both able to locate something comprable in my price range.

susanterrents

3 de ago. de 2012

I am a 61 year old female who has never purchased a new car before. However, 2 months ago I decided it was time for me to buy a new car for myself. I researched on the internet, compared prices and even visited dealerships. I feel it necessary to mention that I am the type of person who likes to look and shop without being pressured by sales people. I visited at least 20 car dealers, explained to each salesperson that I would like to view their inventory and if I had any questions, I would go back an ask them. However, for whatever reason I was followed around the lot, by a salesperson at each and every dealership I visited.Not the case at Metro Honda, in Jersey City on Route 440. I was greeted by Jovan Wickliffe, advised nhim that I would prefer to look at the inventory by myself and if I had any questions I would ask him. Finally, a salesperson who respected the customer. I could not believe it. I knew immediately, that he was a professional.In summary, I did purchase a 2012 Honda Civic and only dealt with Jovan. He was available to me, even by phone to answer any question or concern I had before I made the decision to purchase the car. I believe he puts the customer first and that is why I finalized my purchase with him. He is truly an asset to the sales tea at Metro Honda!

DebRoy

31 de jul. de 2012

I just bought my new 2012 CRV EX AWD car from Metro Honda and had a great overall experience. These guys are thoroughly professional and very nice to deal with. Specifically, I would like to mention sales Consultant Daniel Sinnona who made the whole purchasing experience pleasant for me. I will highly recommend this dealership to anyone who is looking out for buying honda cars.

Pankhuri

31 de jul. de 2012

It was a great experience buying this vehicle from Metro Honda. The sale person we dealt with, Hector Maldonado, was polite and good at his work. He really helped us finalize this vehicle and close the deal with Metro Honda. The managers were also good to work with so it was an overall good experience buying the car from Metro Honda.

Rocks

27 de jul. de 2012

Hector Malondanado was the sales consultant that helped me and my family. It didn't even feel like we were talking to a stranger because he was so down to earth and very social, not making the whole transaction even a little awkward. All the employees were also very nice by congratulating us constantly on our purchase and making small talk with us. They are a very good dealership to do anything.

mcasdfaf

23 de jul. de 2012

I went in hoping that I could finally get a better car than my real old one. I was expecting to buy the cheapest used car on the lot. Instead I was able to leave with a 2012 Accord and a very reasonable lease. I am beyond elated with the service provided and vehicle I now have. I can't thank them enough for helping me and my children get into a safe, reliable, and gas friendly new car.

baob1

21 de jul. de 2012

Albie was wonderful! He deserves TEN stars. He quickly grasped that price was the major point with me, and worked with me in a reasonable, straightforward way that put me at ease. I greatly appreciated having some time at his desk to process the information, and have all my questions answered.

Herman

21 de jul. de 2012

I was really nervous about buying my first car, but Frank and Danny made the process very simple, took the time to listen to my concerns and needs, and I am walking away with my dream car. I highly recommend the dealership!

JoeBa

21 de jul. de 2012

Very quick and simple process. Excellent deal with exceptional customer service. Highly recommend. (Salesman- DANIEL SINNONA)

PEDRO

18 de jul. de 2012

HAD AN EXCELLENT EXPERIENCE AT METRO HONDA. JASON BROWN AND BILLY KAVALIERATOS WERE VERY HELPFUL GETTING ME OUT OF MY OLD CAR AND INTO A NEW ACCORD. THANK YOU GUYS FOR ALL YOUR HELP.

Jorge

18 de jul. de 2012

Metro Honda was very competitive and I was able to find the car I wanted with the pricing I needed. The Sales Consultant Hector Maldonado was sure to follow-up with me and make sure I was happy with my deal. The Manager, Jason Brown made me feel comfortable, and made sure I paid the price I wanted.This is my 4th Honda from this location and I would recommend them highly.

acramos

16 de jul. de 2012

The overall experience was very good, particularly during our second visit when they felt they have more chances to sell a unit to us. A better service during the first visit would be a way to improve to get higher ratings. On the other hand, they always conducted on a friendly basis and trying to accommodate our needs as well as answering our questions. We did not feel pressure from them in order to make a decision, what is really appreciated. They gave us time to analyze our alternatives and were helpful with information and data.

Chriztiano7

14 de jul. de 2012

Great custumer service, Hector Maldonado helped to get a great car at a great price.

Rahul

7 de jul. de 2012

Hector was very knowledgeable, patient, and helpful in explaining models, options, pricing -- and answerung any questions.

Wilby6797

7 de jul. de 2012

DO NOT SHOP HERE AND DO NOT TAKE THEM AT THEIR WORD! I called about a van that was listed online. When I asked Michelle about the quality of the van, because all their site showed was stock images, she said it was in "very good condition." Because of the price and the statement of its condition, I placed a deposit on the car and drove 2 hours with my wife and 2 kids (1 of which is a baby) to check it out. When we got there, they told me that I was early (which I was) and that it wasn't ready yet. I said that it was okay, that I would like to see the car before it got detailed because I knew if there were signs of it being in an accident that I wouldn't want to buy it and didn't want to waste my time. After keeping me waiting for 20 minutes, and Will disappearing a couple of times, GM John C. showed me to the car and admitted that it was in awful condition. He seemed to be the only honest person there. Sure enough, there were major abrasions on both bumpers, which showed that it had been dinged around plenty in the past. In addition, the inside looked like someone had dumped a beach in it due to all of the sand and dirt that I saw. John told me that this was one of the worst cars they have ever had in their lot. So goes the "very good condition" that Michelle claimed it was in. After finding no other car in their lot that was similar it was time for me to leave. On the way back home we were stuck in major traffic, which cost us another hour and my baby was screaming most of the way. I decided to call Michelle and let her know how misleading her comments were and how disappointed we were with her service. She said that the car "looked good from the outside." To which I responded it looked terrible. Then she said, "well it looked good from here," which I assume meant her desk in the lobby. Unfortunately, nobody did any research ahead of time to let me know that I was interested in a lemon. And even after I discovered what a pile of sh*t the van was, Will was trying to convince me that "they can do a lot with a detail." No thanks. Buyer be warned.

Ebsmiles

7 de jul. de 2012

It was a fluke that I stumbled onto metro Honda. I was looking for a car for my daughter and she found the exact car she wanted an went there on her own. I had to meet her there in the pouring rain and happy i did. I looked at 3 other honda dealerships and walked out on all of them. Albie was very nice and tried to help me any way he could. I know I gave him a bit of a hard time but he was very patient with me. It all worked out and we are very satisfied with the car. I would definitely refer metro Honda to anyone who wants to purchase a Honda.

Pradeep

3 de jul. de 2012

Though there was a wait to get the customer representative attend to us, we did manage to get a very good sales person. Daniel Ursitti gave us in depth explanations of the features which wasnt offered at tthe other dealers. He answered all our questions clearly and patiently.

fuccello

2 de jul. de 2012

I have to say that my experience with John & Jovan at Metro Honda far exceeded my expectations. I had already visited another dealer and was not happy with them even though I purchased my 2009 vechile with them. John was recommended to me by a friend and I could not be happier with the decision to visit this dealership. It is an hour drive from my home. Buying a car is one of the things I dread to most, but both John & Jovan were so knowledgable and friendly it made my decision to lease a new car a pleasant experience. They will definately see me again!

Fiona

30 de jun. de 2012

I had an amazing experience purchasing my first new car with Daniel Ursitti and Govava Larcher . They answered all questions and explain in details every step of the way . Def will continue business with Metro Honda!

nettenet

30 de jun. de 2012

From the time of my visit to the time I exited the lhe dealership I rate it an A+. Ms. Know was at the door upon my arrival, at down with me and explained my options, credit report , the car fax etc. My time there was not long either and handled me with so much couresty. All I can say is Thank you, Thank you and my family says thank you.Antionette Bennett,Orange, NJ

Nixter

27 de jun. de 2012

Have just leased a fabulous new Honda Crosstour with the help of the outstanding Salesassociate Daniel Sinnoma. Daniel is very easy to speak with, patient understanding and not at all pushy. As I shopped around he kept in touch understanding that I was checking out other options. My decision to buy at Metro was based on the outstanding care and service he provided to me with the excellent financial care offered by Marcus Rivera. I would be delighted to receommend Daniel to any of my sphere of influence. He is truly a star performer and it is my pleaseure to have done my deal with him. No Daniel ...No deal with me !

LATANYA

21 de jun. de 2012

It was a great pleasure to have done business with Billy Kavalieratos. He took his time and really worked with myself and my sister. The patience he took with dealing with our situation was outstanding. We really appreciate his patience in answer all question thank you so much for the experience

Sammy

20 de jun. de 2012

I came in looking for a 2007 Honda Accord SDN on line...My saleperson Hector Maldonado assist me and show the car, test drive gave a better price than internet advertise price..My sales person was very patient and non pressure in the process..I would recommend everyone to this dealership..

issytee

20 de jun. de 2012

I gave my visit at metro honda a 5 because I came in to trade in my 2005 honda civix lx and sah- tiekqua made it the easiest thing to do. She was very nice and kind as well as helpful. She was knowledgeable and very detailed about everything I needed to know. She also = stayed with in my monthly budget and made purchasing my second car a breeze. She made this prurchase an affordable one as well as smooth one. I am very satisfied with my visit and I have already recommended a friend to the dealership. Once again thank you for the service.

Marie

18 de jun. de 2012

Sales person: Daniel Ursitti has provided me out standing services to the fullest and his ethical and moral standard are beyond reproached. Awesome employee. Thanks, Maria

viejito

17 de jun. de 2012

I went to metro Honda to purchase a preowned Odyssey..I came upon to sales person Hector Maldonado was very knowledgeable and patient in helping buy my vehicle..I had a budget to spend in cash and some how made deal to drive out today...My salesman was very pleasant to deal with..I would recommend everyone to this dealership..

favorofgod

15 de jun. de 2012

mr. Z was very plesant,courteous, polite and very knowledgeable. at 63 these experience can be chalenging but Mr.Z was genuinelly friendly i was relaxed.

Timmy2Toes

14 de jun. de 2012

Wow what can I say about my salesman Daniel Sinnona. He was FANTASTIC! Not only did I get a great deal, but he even gave me a ride to the dealership!! Paperwork was fast and easy and I was out in no time! Great job by Daniel Sinnona, Marcus Rivera and the rest of the Metro Honda staff!!

SESpaillat

14 de jun. de 2012

ALbie Rivera is not just a salesman, he made sure to meet my expectations before his own and didn't let me settle for anything. He made sure I was able to purchase the exact Honda Civic that I wanted, in the color I desired and with the accessories I needed it to have. I was extremely pleased with the entire process from the beginning until the end. Mr. Rivera conducted himself as a professional, but at the same time he made us feel extremely comfortable with his service. He took his time to find me the vehicle I wanted with the long list of necessities I required and not only that, but also took his time to show me how the features worked i.e. the touch screen navigation system and assisted connecting my cell phone to the bluetooth handsfree device. As we waited for the paperwork to be processed, we were offered beverages, which was sweet. Mr. Rivera was very helpful and knowledgeable, and I am thankful for having him assist both my uncle and I whereas, I left extremely happy with an all white 2012 Honda Civic EX-L. Thanks Albie! ;]

marian123

14 de jun. de 2012

I recently leased a vehicle with honda and I was very surprised on the level of service that i recieved from the Honda Sales and staff. My sales consultant was Jovan Wickliffe and he was very helpful aswell as informative. He answered all my questions and concerns about the vehicle i was leasing. He was very patient and he went over all the details and made everything very smooth and easy . I also had a pleasure to work with sales manager Jason Brown. He was kind enough to assist me in getting the very best leasing agreement to fit my needs.Everything was excellent. I highly recommend this dealership!!!!!

wilfredochin59

13 de jun. de 2012

on tuesday june 5th was on my way to work when my car broke down,call roadside assitance and got towed to my dealer metro honda .that when I dicided Iwhatsen going to spend any more money on the car,so I trede in the car for another one and got a good deal on a cr~v and I drove it home the same day.

Jennifer

12 de jun. de 2012

Hector was very helpful and accomodating, made the experience of buying a new car for the first time less painful.

jswillingham

12 de jun. de 2012

We traveled 3.5 hours from Maryland to visit Metro Honda after finding a used Honda Pilot on www.autotrader.com. We got connected with John Grillo (Sales Manager), the best thing that could have ever happened. He was more than honest with us throughout the entire process and worked ABOVE and beyond to correct and make a couple roadblocks correct. He knew we had traveled a long distance to go to Metro Honda and he wanted to do all that he could to make this experience a worthwhile one! We have been in contact with John before traveling to Metro, the entire time we were there, and even afterwards. John exemplifies everything that Customer Service should be...if you are making a trip to Metro Honda...the key is meeting John Grillo, you will know for sure that he will guarantee things are handled the correct way and that you are given the best experience and service possible. Thank you so much, John....all the way from Maryland...we appreciate ALL of the help you have given us!

Nazariooooo

11 de jun. de 2012

Hector maldonado is the best dealer i have. .......

DAMIAN

7 de jun. de 2012

MET BILLY K ON A BUSY SATURDAY AND HE WAS GREAT. HE SPEND TIME GOING OVER THE MODEL I WANTED AND DID A GREAT JOB PRESENTING THE VEHICLE.THE VEHICLE WAS NOT IN STOCK BUT BILLY SOME HOW LOCATED THE VEHICLE I WANTED AND HAD IT FOR ME IN A FEW DAYS AND JUST IN TIME FOR THE WEEKEND. MY WIFE AND I ARE HAPPY WITH THE EXPERIENCE WE HAD AT METRO HONDA AND BILLY K AS A SALESMAN AND GOVIA IN FINANCE .

Lotero999

7 de jun. de 2012

It was truly a pleasure to deal with Metro Honda! Given my status I thought I wouldn't be able to get the price I wanted for a New Car but this place delivered. Everyone listed was very courteous, professional and friendly. I will definitely be back again! Highly recommend this dealer. I sat down to wait and was already being tended by Sa-Tiekqua Knox, a multiple receipient of top sales performer of the month and top performance for the year! Truly earned! Thanks again!!!

WILLIAM & STELLA

5 de jun. de 2012

GOD BLESS YOU BILLY ! YOU HELPED ME GET MY NEW CADILLAC.WE MET IN THE RAIN WHEN YOU WERE LEAVING TO GO HOME AND YOU TOOK THE TIME TO BRING ME IN AND HELP ME.! THANK YOU FOR YOU PATIENCE AND ALL YOU HAVE DONE.I WILL BE TELLING MY CHURCH TO SAY A PRAYER FOR YOU !

tycarterbk

5 de jun. de 2012

Hector and John Grillo were great sales men and made my first buying experience great. I used capital one bank and they were able to get me a great car.

Qutab

4 de jun. de 2012

I leased 4 Hondas from Metro Honda already and the service keeps getting better and better! I couldnt be happier with these guys , especially Billy k and Giovanni S !! Ill be back soon for the 2013 Pilot for my wife !! Thanks Again !!

BMWME

4 de jun. de 2012

I visited this dealer 3 times. The first time was a year ago to purchase anew Honda: I was there for 45 minutes and no one came to help me. I went there again last week after taking an appointment to see a pre owned vehicle, the customer service agent emphasized that I should be there at 2:15. I was there on time but the car wasn't ready. They told me to come next day. 2 days past and I we allied again and scheduled an appointment . I was there on time but the car wasn't ready yet. He should me the car before it was even cleaned and told me if I want to put money down on it. I told him I need to test drive the car first, he thought that was a legitimate request and told me to come back in an hour. I don't know whst kind of customer service this place provide! They make you feel you are there to take money not to pay them thousands for a car.

Joyce

2 de jun. de 2012

I shopped all over the New York metropolitan area but ended up leasing a 2012 Honda Pilot EX-L from Metro Honda. My knowledgeable salesperson, Billy Kavalieratos, was a true gentleman who fielded my numerous telephone calls (probably a dozen) and three visits to the dealership with great patience. After much shopping around and exploring lots of advertised special prices, Metro Honda beat them all. Thank-you to Billy for all of the help that he provided and for the great deal!

mindo

2 de jun. de 2012

HECTOR Maldonado was very courteous and an excellent sales rep, first he listened wat i was looking for, than he took me around showing me all the options , loved the experience , i wiil recomend him to all my friends

a.torres

1 de jun. de 2012

We were greeted as soon as we walked in, by a genuinely friendly staff. They worked quickly and directly with what we were looking for. Both friendly and fortunately, realistic with the prices and negotiations therefore shortening the process significantly. I'm elated with both my car and the deal we worked out.

Nazir

31 de may. de 2012

I came from another Showroom Nissan,but they didn't give me a good price. So i found Honda and I came here I found the car I was looking for In a cheap pric. The service was excellent, and my dealer was friendly and it was quick Hector Maldonado was my dealer. Metro Honda is the best.

Danette

31 de may. de 2012

This was my first new car. I went to Metro Honda not knowing what i wanted or my best option. I met Billy K and he helped pin point the car that fit my budget and life style.He showed me the Honda Civic that i LOVE now !it gets great gas mileage and its sporty looking which is what i liked. Thank you so much for your help, your service has been excellent !

JRivas

31 de may. de 2012

We were truly pleased with the way Ms Knox handle our transition to being owners of a new used car. She was very proffesional but at the same time made us feel very comfortable. The same can be said of Mr Santiago who has helped us since we got our first car more then five years ago. We will definetly recommend Metro Honda to our friends and family.

ramil_lai

31 de may. de 2012

We are happy and satisfied with the process.What really like was their hospitality foods,drinks,games,and lots of surprises raffle gift.,break a leg sir Albaro Rivera job very well done!!!We will truly recommend to all to visit Metro Honda and deal with Sir Albaro Rivera.Looking forward to coming back in the future

george

30 de may. de 2012

My experience at the jersey city honda dealership was great. Customer service was excellent. Our sales consultant, Hector Maldonado was very helpful, answering every question and made buying a car a good experience.

battistonid

30 de may. de 2012

I had a great customer service experience with Will. He took the time to answer all my questions and walk me through the sales process without making me feel rushed or pressured. The entire staff was friendly and professional.

Rachel

29 de may. de 2012

I had a lovely experience at Metro Honda. My sales rep, Billy Kavalieratos, was awesome. I am still in complete shock, being that this this purchase is my first (!!!), but I must say, Metro Honda is the place to go. I can't thank them enough! Satisfied customer! :)

Christian

28 de may. de 2012

Went there on Memorial Day 2012. Hector and Zeeshan took good care of me, gave me a good price, and 0% financing.

FRANK

28 de may. de 2012

I dealt with many new car dealerships over the years, and i must say METRO HONDA was the best expericence i ever had . Billy k & Giovanni s went beyond there means to satisfy my needs. Thank you guys !! Im telling all my friends!

soncar

27 de may. de 2012

Mr. Rivera worked with us for 2 days to work out a good deal for a 2012 car for our son that fit his budget. He spent numerous hours with us without putting pressure on us and was very honest with us the entire time. It was a pleasure working with him.

Dhara

26 de may. de 2012

A wonderful experience with great service. Thank you for all your help

Amrinder

26 de may. de 2012

I found a very good collection of cars here at metro honda. I had a bunch of excellent cars to Chose from. we dealt with John Rodriguez and it was a pleasant experience with him for going over all the parperwork. The staff is very helpful here. I would definitely recommend this dealer to my friends.

ReyPag

25 de may. de 2012

Daniel Sinnona was very helpful and informative. Upon entering the sales floor, I was greeted immediately and courteously. I definitely enjoyed the service I received, and feel that he helped get me in the car that best suits my needs.

Theresa

25 de may. de 2012

I stopped by Metro Honda recently not really knowing quite what i was looking for and i was helped by Albie Rivera. He is very knowledgeable on all the vehicles made by Honda which i was impressed by. He is very personable, respectful and a happy guy. He explained thoroughly and showed me the vehicles i was interested in. He also answered all my finance questions. It was a wonderful experience. Everything was handled by him in a professional manner and i couldn't be happier. I am recommending Albie Rivera to all my friends and family. Way to go Metro Honda to have Albie Rivera on your side!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Panama Jack

23 de may. de 2012

Hector Maldonado & John Grillo made my first car purchase a wonderful experience. They were prompt with service and gave me all the information i needed in regards to the car, insurance, and financing. Will totally recommend friends and family to them.

Domciraco

23 de may. de 2012

My soninlaw just purchased a 2012 CR-V, this is our 4 vehicle purchased from Metro Honda, we are happy and satisfied with the process.Thank you to all involved.

H. Singh

21 de may. de 2012

Salesman Hector Maldonado We first came on a Thursday, then came back Monday and left with a brand new Accord. Mr. Maldonado and Metro Honda were very informative and helpful while we were looking to buy a new car. We will be back looking for a Pilot. Very professional and polite.

hsingh24

21 de may. de 2012

The people at Metro Honda were very professional and helpful. They work really well with their costumers especially their salesman Hector Maldonado and manager John J. Grillo. Looking forward to coming back in the future.

elijah

19 de may. de 2012

i came to metro honda located at RT 440 AND THEY ARE VERY NICE TREADED WITH ME AND MY WIFE' i met two person one called John Rodriguez,He is realy helpful. he helped us to get the car by the lower price. we very happy about the car and the dealer and the salesmen . another person also called Hector Maldonado he helped to show us the car.

Matt M

18 de may. de 2012

My wife and I had a very positive experience at Metro Honda, inparticular their salesman, John Rodriguez, was very informative and made us feel comfortable. I would highly recommend working with John Rodriguez and the staff at Metro. We would definitely return for another car when the time comes.

Chete

17 de may. de 2012

Met John Rodriguez and had a good experience. He shared all the car details very precisely and told me the pros and cons of each car I was looking for.Finally I bought one.

netswaraj

12 de may. de 2012

Great price. Great experience. No gimmicks. Elis and Daniel were very professional and great to work with. My next vehicle will be Honda and will definitely be from Metro Honda.

Praveen

12 de may. de 2012

John Rodriguez: very friendly, very patient, knowledgeble and helpful. strongly recommend him.

nceballo

12 de may. de 2012

I was tired of going from dealer to dealer, until I went into Metro Honda and was assisted by Albie Rivera. My credit is not that good but Albie was able to explain to me in detail what I could afford based on my credit. I drove away in a new civic with payments that I could afford. Once my credit improves I will come back to Albie to upgrade to an Accord. Metro Honda is worth the visit and Albie made it pleasant.

litoSPORTZ

12 de may. de 2012

I was very pleased with Miss Knox's overall professionalism,care and friendliness when it came to dealing with me,a first time "dealer car buyer".i was very impressed in comparison with all other used car dealers i visited earlier throughout the week.She made me feel very comfortable and tried her hardest to accommodate my specific needs and wants.I couldnt be happier with my new"used"car and i will definitely recommend everyone i know to metro honda in jersey city.

nceballo

12 de may. de 2012

I was tired of going from dealer to dealer, until i went into Metro Honda and was assisted by Albie Rivera. My credit is not that good but Albie was able to explain to me in detail what i could afford based on my credit. I drove away in a new civic with payments that i could afford. Once my credit improves i will come back to Albie to upgrade to an Accord. Metro Honda is worth the visit and Albie made it pleasant.

Mdelorenzo12

12 de may. de 2012

A week ago today I walked into the dealership not knowing what the outcome would be... A week ago today I drove off the lot with a gorgeous CRV - Albie Rivera along with all the staff at Metro Honda were impressive and very professional. Will be recommending in the future.

Valerie

11 de may. de 2012

Metro Honda did an excellent job offering us used cars. Mr. Hector Maldonado was very accommodating and very patient in the process of purchasing a used car. Also, Mr. Marcus Rivera, their business mgr, gave good deals and treat us well. They have guided us through the whole process and did a very fantastic job.

Abdul

11 de may. de 2012

The buying experience with Hector Malondano was truly a pleasant one. Hector was able to work with both myself and wife with efforts of completing the deal. We are very happy with the product that we purchased and look forward to becoming life long customers of Honda (Metro). Thank you Hector and Marcus for all the help! I would recommend Metro Honda to anyone looking to purchase a certified honda vehicle or any other vehicle on their lot.

Tareesa

6 de may. de 2012

Recently purchased a vehicle from Metro Honda and my Sales Consultant Albie Rivera was by far the nicest human being I have ever dealt with on a sales level. He is truly professional and knowledgeable. He answered all of my questions, went to bat for me with his superiors, and he truly cares about his clients. Not a pushy salesman to say the least. Highly recommend anyone that visits this dealership to work with this young man. Thank you Albie!

tareesa43

6 de may. de 2012

Albie is professional, knowledgeable, and very informative which made my buying experience very pleasant. I did not feel pressured or pushed into a sale. I truly felt like my needs were addressed and my questions or concerns were answered. I would truly recommend anyone visiting Metro Honda to deal with Albie Rivera.

shankari_189

6 de may. de 2012

I left my portable GPS in the car for service dropoff. Picked up the car the next day, the GPS was not there. The guy said to call the next day to see if they have it. Its been 2 months I have called many times and each time they either refer me to someone else or say they don't have it. If i'm giving them a $30k car to service with all expensive parts and all, why should I have to worry about a 200 dollar GPS device? My stupidity and forgetfulness but they employ people who are not trust worthy.... The service center people are neither helpful or concerned about this issue.... which i feel is what a customer service is all about. I purchased my car from them 5 years back and have serviced it many times. I will not go back to them again.

The Padilla's Family

5 de may. de 2012

Very happy with the new car, the sales person (Hector Maldonado) was very helpfull, patient and friendly, seen to be very knowlable of his job as a sales person.

Mike D

5 de may. de 2012

My salesman, Daniel Sinnona was very good and very helpful. Clear explanations. Very positive experience.

New Honda Accord

3 de may. de 2012

Went to buy a car and the salesmen where excelent. Hector Maldonado and Ruben Morales too very good care with my interests in mind. Got an Accord for a very good deal at Metro Honda. Will suggest people to go, very polite and friendly.

Antonio garcia

3 de may. de 2012

Hector is a very great person, knows how to do his job well, and I look forward to recommending him to my friends and family.

James

1 de may. de 2012

As someone whose three least favorite things are moving, traffic, and dealing with trying to finagle a new car, I was pleaseantly suprised with my outcome of number three when I leased my new 2012 Accord at Metro Honda. Daniel Sinnona was my dealer and he did a fantastic job taking the time needed to go over all my options and come up with a great deal. This is my second time and second Honda and can pretty much assure you there will be a third. Thanks to Dan and Metro Honda for the more than pleasant experience.

New Honda Owner

29 de abr. de 2012

My wife and I just purchased a new Honda Fit Sport at Metro Honda from saleperson John Rodriguez. John was very knowledgable, professional and was a pleasure to deal with. Plus, Metro Honda offers an excellent extended warranty that can't be beat. We are so happy that we went there to buy our new car.

dminiatis

29 de abr. de 2012

Yesterday I leased a 2012 Honda Accord LX from Metro Honda in Jersey City. I cant thank them enough for their first class service! Initially, I was dreading this process.. (as a female and not very knowledgeable about cars, I didnt want to get scammed.) However, Elis Tavarez and John Chatzopoulos went out of their way to make it enjoyable and stress free for me. They were extremely personable and made me feel like I had known them for years. What really sold me was their hospitable environment, great prices and perks as well as the knowledgeable and accommodating sales reps. I would highly recommend them!!

chiroboy

28 de abr. de 2012

Hector Maldonado was a great salesman. He listens to the buyer4. He is a persistant negotiator and always stays with the customer. His manager Jason Brown is open to negotiation, and is willing to work with the customer. They will make sure you are satisfied before you walk out.

TEDDY

26 de abr. de 2012

I HAD A GREAT EXPERIENCE IN LEASING MY FIRST CAR AT METRO HONDA . MY SALES CONSULTANT BILLY KAVALIERATOS AND THE GENERAL MANAGER JOHN CHATZOPOULOS MADE THIS A PAINLESS EXPERIENCE AND I HAD MY NEW CAR IN LESS THAN A HOUR AND A HALF. THEY MADE ME FEEL COMFORTABLE AND I AM PLANNING ON PURCHASING OR LEASING A CAR FOR MY WIFE THIS SUMMER. KUDOS FOR A GREAT SALES TEAM.

lirykm

24 de abr. de 2012

Over all a easy experience at Metro Honda. A Little work getting the price we wanted, but in the end everyone was happy. The salemen and managers were very helpful with the purchase. The facilities are very clean. This is our 4th time buying a car here. Recommend coming in and buying a car.

Freddy O

23 de abr. de 2012

I came into Metro Honda and meet Billy. He was a terrific salesman, knowlegeable and friendly as he guided me through the process of getting a new vehicle. He was very efficient and I was completely satisfied. I am a former teacher and Billy gets a grade A for his efforts today.

ppusty

23 de abr. de 2012

I and My Wife walked in to get a Honda Accord EXL. We were helped by Jovan. He walked the extra mile to see that we got our Car at an aggressive price, which many dealerships would shy away from. Jovan was very patient, courteous and respectful. I was shocked to see that he never failed to surprise us with the incentives and pricing he gave us for a new car.It was unfortunate that i couldn't buy the car because of Visa issues. BUT, He made our day. I would recommend Jovan to anyone on anyday.Thank You

JayHoyos

21 de abr. de 2012

Just leased a brand new 2012 Honda Accord. My salesman Daniel Sinnona was all around EXCELLENT. He exuded profesionalism, and took care of everything with confidence all the while guiding and explaining to me each step of the process. Overall it was an extremely pleasurable experience, and I will definitely think to Honda for all future car needs. HIGHLY RECOMMENDED!

AshleyG

21 de abr. de 2012

Daniel Sinnona was very helpful throughout the entire process of leasing my new Civic. I was not sure initially what I wanted in terms of leasing vs buying and he was very patient and informative.

Arjun

20 de abr. de 2012

Had a very pleasant experience throughout my sales interactions with salesperson John Rodriguez. John was very appreciative of my needs and did everything possible, going out of the way to push his manager to accomodate my ask on the price and the features. I really enjoyed coming back to Metro Honda, primarily because of how John made it for me. I am certainly coming back to him for next car purchase, due perhaps sometime early next year. Great work John, keep it up and be around when I come shopping again in April 2013.

Crystal

19 de abr. de 2012

Iv been shopping around for a few days now for a pre owned vehicle.I went to 3 others dealerships but couldnt find the right car. I went to Metro Honda and met Billy K and Marcus R. They helped me find MY :) 2010 Civic with only 9000 miles! If you are in the market for a vehicle defenetly do your self a favor and go see these guys.!Go see Billy K he will help you alot !

Silvia

17 de abr. de 2012

I was refer to see Sales rep Hector maldonado and F7I Madisonm Miranda to get a 2012 Honda Civic and the deal was great and I'm happy about it...Actually came for a preowned Honda civic...And drove out 2012 Civic..I would highly recomend this dealer...

Louie

17 de abr. de 2012

Customer service level was excellent. Daniel Sinnona helped us out and answered every question. He was very helpful.

tony731214

16 de abr. de 2012

from the minute i walked in everyone made me feel at ease. The best thing was that i was up front with jovan and he was with me,that made the sale fast and smooth.

Marta_K

15 de abr. de 2012

John Rodriguez worked to get me the best deal possible and more. I ended up with the car better than I could of anticipated. Beyond what I could of dreamed off. Thank Metro Honda and thank you John. Its going to be a great summer thanks to you all.

Lynn Marie

15 de abr. de 2012

I just leased a 2012 Honda Accord. Daniel Sinnona was very easy to work with. A very honest salesman!

Badigu

14 de abr. de 2012

came to buy a car. i got billy the sale person. he was really reaally helpful. he made got the car that i want . iam really happy

bruce

13 de abr. de 2012

buying a car at metro honda was pleasurable experience i would have no problem recomending this dealer ship,or our sales rep Daniel Sinnona .we were completely satisfied ROBERT O'hare

razel

10 de abr. de 2012

We are very satisfied with our transaction. Our salesman, Jovan Wickliffe, was very personable and fair. He was able to help us with our needs, and treated us with respect. We didn't feel pressured, and he explained every detail, down to the last penny. As consumers who work hard to be able to afford certain necesseties in life, we were happy to know that we weren't being taken advantage of, as we have felt with certain dealers. Thank you again for all your help, and we look forward to working with Metro Honda again.

Jessy

9 de abr. de 2012

Billy was extremely helpful and accommodating when it came to addressing my needs and budget. I would refer my friends to come to Honda and ask for Billy so he can assist them with their purchase.

Jercann

9 de abr. de 2012

I am the guy family and friends call to help purchase cars. Last week my coworker sought my assistance in purchasing a Honda Civic. They live in Guttenberg and were about to make a deal with a Honda Dealer in Freehold, NJ. Quite a distance for a car! After looking at their payment numbers I immediately sensed that my co-worker did not do the research (Edmunds and TrueCar.com) and were probably going to overpay. Fortunately, they did not commit to a purchase. I had heard high marks about the Metro Honda in Jersey City and gave them a call with an offer. I also spoke to Hudson Honda in WNY (no further comments about them!). I cannot express how helpful and friendly the staff at Metro Honda was- especially Johnny C. The staff at Metro Honda truly were sensitive to my friends needs and comfort zone for payments. No pushy sales approach. I got the sense that Metro Honda is not only focused with making one sale - but in building long term lasting relationships. Honda customers tend to be repeat loyal customers. If youre a Honda person- you have to consider Metro.Heres why. I often hear that salespeople are very attentive while trying to sell a car- but soon forget you or bother to return calls once the car is off the lot. I was amazed that a week after my friends purchased and picked-up their car- Johnny C called them to inform them that he was able to get an even lower interest rate on their car loan. He did not have to do this!! This is an excellent example of their commitment to building relationships. My friends are extremely grateful for the service and treatment they received from Metro. Those of you who live in WNY and work for the WNY Board of Education know who I am. If you need a Honda travel to Jersey City (really not that far) to Metro Honda. Ask for Johnny C. It is well worth the trip. Thank-you again Johnny and the Metro Honda satff.

Tapan

7 de abr. de 2012

I went to metro honda for new civic ex. I got pretty good deal very fast. Salesperson Zillaye is very impressive and calm. She help us out with all our paper work up to end.I stronglly recommend to go with this salesperson. She shows really good patience while making deal go through. Thanks, Tapan

Rahul

7 de abr. de 2012

today we dealed with Daniel Sinnona and he really helped us finalize the CRv wanted to have. Great Job. Thanks

none1

7 de abr. de 2012

Second time buyer from this dealer, would highly recommend to family/friends.

roman6970

6 de abr. de 2012

the sales associate chase froudent gave me a very high interest rate when i had a credit score over 700 he also lie into the whole process of the credit application and the amount of the care that we had agree was not the amount that was done on the transaction .... will be taken this to further matters

Love Cars

5 de abr. de 2012

I had a great experience at Honda. Everyone was very helpful and nice. My sales consultant Hector Maldonado was great!

Chachi

4 de abr. de 2012

I was very happy with the service I received at Metro Honda. My Salesman Daniel Sinnona was helpful and considerate of my needs, he helped me find a car in my budget that fit the requirements i wanted in my new vehicle. I will recommend everyone I know to Metro Honda!!! Thanks again

greeneyez

3 de abr. de 2012

metro honda is the place to shop they are very helpful and like the service i got done ty i would go again and also reccomend it to anyone else

Happy

2 de abr. de 2012

Metro is the best dealer in Jersey city area...I gotten a good deal on A 2012 honda Accord EXL and before I gotten here..I shopped around ...My sales person Hector Maldonado and Finance mgr Madison Miranda were very professional in every detail...I give and aplus ..very happy.

karan

31 de mar. de 2012

i brought new crv today and overall i was happy with my purchase. both Matthew Yam and Daniel Sinnona treat me and fanily well and if i happen to buy honda again i will buy from here again.

treece

29 de mar. de 2012

My husband and I went to Metro Honda last night, with the hopes of coming home with a car we wanted and a decent amount of money for the car we wanted to trade in. Both of our hopes were achieved, with the help of Jovan Wickliffe, who was patient, knowledgeable and thorough. Our experience was a good one. Theresa and John Milos

dave's new honda

28 de mar. de 2012

Had a pleasant experience with Metro Honda. Would recommend to friends. Only negative was making me wait over an hour for finance paperwork to be done.

Dom D

28 de mar. de 2012

I have purchased seven Hondas from Metro Honda. I have owned other make cars and Honda is my favorite and Metro is the best Honda Dealership in the area. I just purchased my 2012 CR-V and Kerry Packard and John Chatzopoulos, Sales Manager made the process painless. Even after the deal is finalized, John is available for any questions or concerns. I also use their service department and I have never had any problems.

Nenita

26 de mar. de 2012

hector and jose gave us a great services, we were in a budget of payment, and they help us to choose the right car, the deal was approved with low money down to lease. we drove out a 2012 honda CRV LX, i will recommend to my friends and family to metro honda.

chakka

26 de mar. de 2012

The sales person was SAH-TIEKQUA KNOX.we were treated with respect,she gathered all the information from us what we are looking, she explained very clearly about the car,and was very good in helping us make a decision and made the overall car buying experience a very pleasant one.We are happy with her and the purchase of the car.

Happy Customer

25 de mar. de 2012

I had an excellent experience with Sahtiekqua. She worked with me and help me make the right decision. She was extremely helpful with my Toyota trade in. I would really recommend her to family and friends.

Linda

24 de mar. de 2012

Went to Metro Honda - met Billy Kavalieratos - test drove the crv - pleasant experience - bought the car - would recommend Metro and Billy K to anyone interested in a honda

miyaresa

18 de mar. de 2012

Mr Hector Maldonado is a real professional, I was treated with respect and from now on I will be recomending his name to my friends and family members when purchasing a car. Excellent Salesman! Ana R. Miyares-