Gregg Kepner

26 de ene. de 2016

I still don't understand why you advertise a QUICK LANE OIL CHANDGE when you prefer appointments. I waited 2 1/2 hours for an oil change.

Harold Nilson

25 de ene. de 2016

2016 f150 the staff was very friendly & helpful vehicle was cleaned & ready to go when I arrived for pick up

Roland Nissen

25 de ene. de 2016

I made the appointment, then realized that I had a meeting to go to!! My wife was supposed to wait for the car, but unknown to me she had made a hair appointment for the time that I was going to drop the car off. Your team worked with us to straighten all the confusion out. My wife picked me up, I took her to the salon and went to my meeting. When she was done I called Josi at the dealership, who was able to pick my wife up and bring her back to the shop, where she picked up my vehicle all ready to go. Very happy with the service!!

Tyler Wrede

21 de ene. de 2016

I told Rick what we were looking for and was able to find the perfect fit and make a easy decision and know we purchased the right vehicle for our needs. A very knowledgeable and friendly staff made it an easy purchase. This will be my first stop for any future vehicle purchases.

Bruce Lichty

18 de ene. de 2016

GREAT WORKIt doesn't take 50 characters to share a great experience, however cars.com feels I must add a bunch of characters for this to count. If I had complaints I'm sure it would take more than 50 characters but a complement takes fewer.

D J

16 de ene. de 2016

Our experience with Mills Ford was a good one. We really liked our salesman, and he really went all out to help us get an honest deal on our new vehicle purchase. When we received the first offer on our trade in vehicle, I did not think we would be able to make the deal, The salesman kept going back to the manager several times until the trade price difference was acceptable to us. The salesman in Willmar, is someone that I would recommend to my family, friends, and neighbors to request help from when looking for a new vehicle. We will definitely be coming back to Mills for our next vehicle purchase.

Dean

12 de ene. de 2016

The salesman (Tommy Holmquist) was very knowledgeable on the vehicle and all programs with the purchase. The service was very professional from beginning to end.

Sharon Hulstein

12 de ene. de 2016

Ford Escape! Service and staff was really great! They had finished even before they said they would be done.

David Keller

9 de ene. de 2016

Staff are friendly, concerned about my vehicle, they point out any safety concerns.

Jeffery Moes

7 de ene. de 2016

Rolf has been our salesman from the very beginning and has been extremely great and really goes out of his by making a vehicle purchase an overall good experience. We will deal with Rolf in the future and be sending more folks his way. Also, all of the staff over at the Mills Ford is AWESOME!!!!!!!!!Jeff Moes

Susan Stai

6 de ene. de 2016

Our sales man was very good,very helpful. Everybody was upbeat,and helpful.

Bonnie Shemon

4 de ene. de 2016

Josie and the new girl in oil change did very well. I know they are new and I felt I got excellent service.(ps-But I do miss Ruth Caskey. she was your best employee and you should never let her go..she was an excellent employee--she always gave 110% percent.

John Heinze

31 de dic. de 2015

I was treated from the moment I drove on the lot. A sales rep walk over and started questioning me on what I was looking for and what I wanted. They let me drive the vehicle, which was a mistake, because I like it from that moment. We went in and negotiated the price. when I left with it, they filled it full of gas.

Craig Price

30 de dic. de 2015

Needed a car for my son. Found it at Mills. The staff worked hard to keep us informed through the whole process of the sale

Alan Velde

21 de dic. de 2015

Jeff Smith did an Excellent job of making sure I got the equipment that I wanted on my new F-150 pickup! He did not have a pickup on his lot that met my objectives, however after a brief search on the internet, Jeff found one at another dealer.He explained any and all updates and improvements from my old one!He also informed me about all current incentives and rebates that were available to me.Jeff was also very professional in his sales approach to me, the buyer!He then introduced me to Jeff Sawyer, his business manager.Jeff Sawyer completed the necessary paperwork very efficiently and professional, as well. I left the Mills Ford Dealership in Willmar, very pleased and excited with my new vehicle!

Linda Kelvington

21 de dic. de 2015

The staff went the extra mile to expedite our purchase and possession of our new 2016 Ford Escape.

Israel Abrego

21 de dic. de 2015

Took our Mini van that we bought actually there to its first service... The service was great!.. They check everythinng, change filters, check tires, oil change... And yhe price was more than fair!! So pleased

Karen Roker

19 de dic. de 2015

nice job telling me about the work done, and what needed to be looked at.

Lavonne Vanzee

16 de dic. de 2015

I bought a 2014 fusion. Rick Hess, Tom Schroepfer and Tom Holmquist were all very helpful.

Krystal Kennedy

14 de dic. de 2015

We decided to lease a 2016 Ford Explorer Sport from Mills in Willmar, MN. We were pleased with the service we had and quick turn around time with purchasing. We would most likely buy again and recommend to other family and friends.

Roberta Stender

8 de dic. de 2015

The staff at Mills Ford is always friendly and do their job well. I have never had a bad experience with you and will continue to do business at Mills Ford in Willmar.

Thomas Berning

2 de dic. de 2015

I have been a mills customer ever since I was apart of their sales team a number of years ago. I work with the same people that I used to sell with and they know what I want in a vehicle and in the service of that vehicle. It makes for a very enjoyable experience.

Brenda Wiese

28 de nov. de 2015

My 2008 Edge was brought in to have the front strut bearings replaced and have a service change. I needed a ride to work and a pick up.

Jeffrey Smith

27 de nov. de 2015

excellent place and excellent people VERY POLITE!!!

Reid Harder

26 de nov. de 2015

The service is great. Extremely accommodating. Took care of my vehicle.

Gregory Roverud

20 de nov. de 2015

I called to get an appointment to repair a slow leak in the right front tire of my Jeep Grand Cherokee. Couldn't get an appointment but was told to come in to Quick Lane for service. Quick Lane was very busy and it was going to be several hours to get the tire repaired so the service manager gave me a courtesy car to use so that I wouldn't have to wait so long - I sincerely appreciate that! I picked the car up mid afternoon. Overnight the tire went flat so I pumped it up and drove in early (7:15) and John, always helpful, got someone working on it right away. Colton fixed the problem quickly and I was able to drive away by 9:00. Things don't always go as planned and there was a delay but I appreciate the loaner car the first day and I appreciate the quick action to repair the leak on the second visit. Thank you for the great customer service! Greg

Bruce Lichty

20 de nov. de 2015

I recently decided that my goal of putting on 300000 miles on my 2005 Expedition may come with more costs than I felt comfortable with. I was undecided about purchasing a car or staying with another Expedition.In less than an hour and a half Tommy showed me the two cars that I felt I was interested in along with an Expedition. In that time I was able to view what I was interested in and make a decision. To make it even better I was able to pick the car up the next day.Great effort on Tommy?s part and Mill?s Ford part to make this a great buying experience.

Ismail Aly

18 de nov. de 2015

I had my 2012 ford focus getting repaired there and they have an amazing team and costumer service.

Steve Youngberg

17 de nov. de 2015

Routine oil change. Only complaint is how far out appointments were booked.

Doug Wilkowskie

17 de nov. de 2015

There were some problems with the results of the service, however, your service manager Ron Budhram was more than helpful, more than courteous and went the extra mile to create satisfaction and keep me a happy customer. Please give him a raise and hire more mechanics so he can move more customers through more rapidly.

Kenneth Newberg

14 de nov. de 2015

I had a very good experience with you servicing my Ford Tracer. Thank you I'll be come back next time it needs an oil change. Ken Newberg

Janet Hagen

11 de nov. de 2015

I feel comfortable leaving my car in control of your technicians. During the multi point inspection, your team discovered a small leak in some solution. Without this inspection, I may not have noticed this leak until some damage may have occurred. Another appointment was scheduled to identify and correct this problem. Upon completion of the scheduled maintenance, I was very happy to note, the technician had left my car in a clearer condition than what it was when brought in. Thank you.

Gary Mcdougall

11 de nov. de 2015

I purchased a 2015 ford focus . I was very pleased with the helpful service. it was very prompt,courteous, and friendly. tom holmquist was excellent as my salesperson. I would recommend him to everybody. thanks, gary & pam mcdougall, willmar,mn.

John Booth

9 de nov. de 2015

I purchased an 09 ford fusion that looked and drove pretty much new! The staff was all very helpful and helped me along the way into the purchase. I was always greeted with a friendly smile that made it even better. I couldn't be anymore happier! I've already told my friends/family about mills ford. Thanks once again Mills Ford!

Mike

5 de nov. de 2015

The sales rep knew her stuff and was very familiar with the Ford Fusion. She was able to answer my questions and helped set up the car quickly and easily.

Norman Raske

27 de oct. de 2015

Your service was good. Service department was efficient.

Charleanna Cosgrove

27 de oct. de 2015

Our sales person was totally helpful no pressure. I got the car I was lookinging for with no problems at all.

Robert Jaenisch

25 de oct. de 2015

The staff was very helpful and answered all our questions proffesionally.

Michael Salisbury

13 de oct. de 2015

I purchased a 2012 Ford F-150 last Saturday and am very pleased with it. The service was excellent and Rick Schroeder was very helpful in showing everything about the truck. I would recommend Mills to my friends back home. THANK YOU!!!!!!

Brenda Drager

6 de oct. de 2015

I was in a current lease with Jeep Cherokee through Mills Ford in Willmar and they were able to get me out of that so that I was able to get my new 2016 Ford Escape. I just love it! I am so grateful to all the employees that helped me that day.

Dawn Osendorf and Fabian Hendricks

2 de oct. de 2015

My boyfriend traded in his 2010 Corolla in for a 2016 Escape SE. Rachel Osendorf, Carlos Garcia, and Rick Hess gave us outstanding customer service. Rachel worked hard to find us a vehicle that had the options that we were looking and she did, They answered any an all questions that we had about out purchase. We will be back in the future to purchase cars from Rachel Osendorf.

Kathleen Webb

28 de sep. de 2015

Christine Spanier was simply amazing and the very best sales person I have ever worked with. I would highly recommendher to anyone wanting to buy a new car. She definitely should get a raise for superior outstanding service to her company and for treating a woman like they deserve to be treated when buying a car.

Benjamin Maas

22 de sep. de 2015

Tire with a slow leak. Staff made time for me and provided prompt service. There were two business/office seats complete with desktop and printers. WiFi was also available. Very thankful for the workspace which prevented me from wasting time while waiting.

Dawn Osendorf

22 de sep. de 2015

Rachel Osendorf , Carlos Garcia, and Rick Hess did an exceptional job when it came to customer service. All of our questions were answered. They went above and beyond to make sure we were satisfied.My boyfriend traded his Toyota Corolla for a brand new Ford Escape. He is beyond happy with his purchase. We will be back in the future to buy more Ford Vehicles.Many thanks!Dawn and Fabian

Gregory Roverud

19 de sep. de 2015

John in the service dept was super as he always is and Jeff was very helpful also and it's always fun to see him at the dealership. Another great experience at Mills Jeep!

Anna Hazen

16 de sep. de 2015

I was impressed with the professional manner of the service team. As well as their friendliness and kindness.

Rodney Lothert

12 de sep. de 2015

Jeff Smith,John Deluna,&Lea Godsby are the most helpful people to work with!!!Thanks Again

Edwin Goulet

2 de sep. de 2015

Staff was courteous and very accomodating. Did a great job locating a vehicle for us and getting it to the dealership .

Jon Howard

1 de sep. de 2015

They said I did not have an appointment, but they got me in anyhow.

David Laursen

24 de ago. de 2015

Rick and Carlos made my buying experience easy and enjoyable. I had started looking at trucks to buy, stopping at other dealerships, but each time, it was the exact experience I was dreading. I just hate buying cars/trucks because of those typical experiences but after stopping at Mills Ford, it was pleasant, even enjoyable. All of that was because of the team at Mills, from my salesman Rick Schroder to Jeff in the finance office, all the way to Carlos, the General Manager.They have earned all of my personal and company business!!

Gregory Van Zuilen

22 de ago. de 2015

I have had the vehicle in for service now twice for this issue, all covered under warranty. Truck will go totaly dead, not even enough battery charge to connect a charger that has to "sense" a battery is connected to start charging as the battery is so dead. The battery has been replaced now twice which means it is on its third battery in less than 3 years. My concern is this issue is not being fixed as to what is draining the battery. I mentioned this to a person from Mills Ford that contacted me on Thursday, August 13th. He told me he would contact Ford and get back to me "next" week. Next week has now come and gone and he never followed up. Very disappointed in the lack of communication and follow up. I am concerned that I will once again get stuck paying for issues out of pocket that have been on going during the warranty on a Ford vehicle. (See 2011 Ford Taurus.) Noto impressed with Ford right now and I have been a loyal Ford owner for over 15 years.

Jeffrey Smith

20 de ago. de 2015

EVERYONE IS POSITIVE, POLITE, AND ALWAYS WILLING TO ASSIST AND ANSWER MY QUESTIONS

Barbara O'Donnell

19 de ago. de 2015

We drove 4 1/2 hours to look at the Lucerne. Although it wasn't the color we hoped, we loved the car. We were very pleased with Mills Motors and staff.

David Johnson

18 de ago. de 2015

2014 Jeep Wrangler Sahara. Helpful staff. People friendly. Efficient. Answered my questions.

Keith B

22 de jul. de 2015

Tom Holmquist and the staff were very helpful. Made the whole process very easy. Will definitely shop Mills next time we're looking for a car.

Mike

9 de abr. de 2015

I drove 235 miles from North Dakota to consider buying a certified pre owned Lincoln with very low mileage. From the initial e-mails and phone conversations to the on site experience; I couldn't be more satisfied. Dealing with Alroy, and the rest of the staff was a great experience. They were all very friendly, professional and informative. The trip was well worth it. Great dealership!

Tanner

16 de ene. de 2015

I was looking at a 2012 F-150 they had there that was certified used. I found out two days before I made the 230 mile trip that it had a dent in the tailgate. That was a big bummer but they offered to repair it for free but that it wouldn't be done until the following week. I was way to excited to go get the pickup that I didn't bother fixing the dent. They were more than willing to make some sort of arrangement with me in replace of fixing the tailgate so we made a deal to have an auto start installed prior to me getting there which I am more than pleased to have living in the bitter winters of North Dakota.

joelucas2001

16 de ene. de 2015

The salesman I worked with, Rick Schroeder, was excellent. He really worked with me to negotiate a price that worked for both of us. After flying to Minneapolis from Denver, he picked me up at the airport and drove me to the dealership and when I got there the new car was waiting for me in the showroom. I was on a tight timeline to drive back to Denver that same day and everyone at the dealership, especially the Sales Manager, Rick Hess, worked to handle the transaction quickly so I could get on the road.

RobertH

21 de jul. de 2014

We worked with Tom Holmquist and had a very good buying experience. Completed the deal/transaction in hours and were on our way. Thank you Tom!

Tom N. DC

21 de jul. de 2014

I was looking for a used vehicle and Tom helped me out. He was courteous, helpful and kind while going through the process. He asked the right questions that allowed us to find the right vehicle.

Gav

12 de jul. de 2014

Excellent service. Answered/addressed all questions/concerns. Very happy with my new focus. Service was fast, friendly enabling me to get everything completed and driving my new focus home in just a couple hours.

KU

30 de abr. de 2014

After the long search for "The" car we had a great experience with Mills Ford and Adam Hess. Adam found the exact car we wanted in a shorter time frame than we expected. The business manager, Jeff, was pleasant and helpful to work with and the car staff had our Escape looking amazing to drive off the lot! We know we'll be repeat customers at Mills.

Woody 2 Hunt

29 de abr. de 2014

I was in the market for a new car, one with 4-wheel drive. A close friend had just purchased a new Jeep Grand Cherokee and was very impressed with it. After doing some research I visited with Dawn, a neat customer service person at Mills Ford in Brainerd, MN.,who also represented Mills Ford Chrysler (Jeep) in Willmar, MN She walked me through Jeep information material and recommended a young man, Adam Hess, at Mills Ford Chrysler. She helped make an appointment with Adam. who turned out to be a very courteous, helpful, enthusiastic, competent sales professional. He questioned me about what ! wanted in a Jeep vehicle. He walked me and a friend around the display area, pointing out various models and features. We took a test drive with Adam and learned a lot more. We were very impressed with the Grand Cherokee-Summit, and bought one. I love it!! Of most importance to me now is the value I place on having continuing positive, trusting relationship with Adam and others at Mills Ford Chrysler!

SE

27 de abr. de 2014

This is our first purchase from this Mills Chrysler dealer. The process was long and drug out (as is any trip to the car dealer) but we are satisfied with the results. Negotiating was a bit tedious, however, the customer service we received from salesman Tom Holmquist was excellent! He made us feel welcome and approached our needs. We give him an A+ for his professionalism. We also dealt with sales manager Tom Schroepfer, he was willing to work with us and made sure a deal was done, however, he did not come out as being too friendly. I rate him with the grade of B. We did end up with a purchase and would recommend this dealer.

Alan

15 de abr. de 2014

I purchased 4 cars in the past 12 years from the previous Chrysler dealer here in town (2 Chrysler's and two Dodges). What sold me in the past was the local service after the sale. Since Mills became the new Chrysler dear here in town I really miss that former level of service. I took my wife's Nitro in for a service issue at Mills and the final price after finding additional causes came in way over the estimate. i will say however that they kept me well informed, I did authorize the additional work and the problem was fixed. What turned me though was when I tried to get service for another issue, calling twice and being told each time that the service department was to busy to talk to me but that they would call me back when they had time. I did not get a return call either time. I few days after the second attempt I tried calling a third time and this time I got through to the service department but was told it would be two weeks before they would have time look at the door lock problem. I decided to take my vehicle to the Chevrolet dealer in town. They got it in the next day and fixed the problem for less than their estimate. They even provided a loaner for the couple of hours that it took to complete the work. I have been so impressed with their service ever since that I will be purchasing a new vehicle from them. It is really too bad because I do love Chrysler/Dodge but I value quality and timely local service most of all.

New car owner !!

5 de abr. de 2014

Tom Holmquist is an excellant salesman with a great personality. He made our buying experience enjoyable as well as worthwhile. The 200 that we purchased was a 2013 with 10 miles on it. Our first new car. We are very satisfied with our purchase and would recommend Tom to anyone. We will return to Mills Ford Chrysler. Thanks Tom! Bob and Cheryl Schmillen.

Fred Barlau

2 de abr. de 2014

Over the years I have purchased a number of vehicles from the Mills Auto group. I have always had the pleasure of working with informed and courteous sales personal. During two of the purchases I worked with Adam Hess and he helped us find the right vehicle for our life style at this time. After the purchase he went above and beyond his normal duties to show us how all the features worked and to make sure we were satisfied.

Larry & Jan

2 de abr. de 2014

Working with Adam Hess at this dealership was a real pleasure. NO push push just answered our questions.

MF

24 de feb. de 2014

I was passing through Willmar and I decided I would stop and take a look at a truck that Mills had on their website. From the time I got there, through the test drive and the limited price negotiations everything was very pleasant and low pressure. Adam Hess was the salesman I worked with and I found him very honest, and the pricing of the truck I ended up buying and the truck I was trading in was what I considered fair. Everything was much more pleasant than the local dealership.

Ty

23 de sep. de 2013

Working with Adam Hess and Mills was an absolute pleasure. The whole team made us feel welcome and worked with our needs to help create a great experience. The sales people along with the finacial people were tremendous and understanding. They even stayed very late to help us buy our very first car! My wifre and I would highly recommend Mills to anyone!

Just us

1 de jun. de 2013

Since moving to the Willmar area, we have dealt exclusively with Mills Ford and Tommy Holmquist - the services provided to us have been top notch - Tommy listens and finds us what we want

Harriet, Satisfied customer

31 de may. de 2013

Mills Ford in Willmar is an excellent dealership. We have purchased many cars from Mills and they are helpful in the buying process. Tom Holmquist has been our salesman since he started at Mills and we are very satisfied with the way he deals with us in the purchase procedure. We would encourage anyone who is looking for a car to buy, to contact Tom and he will get you the exact car that you want.

GOLFER

23 de may. de 2012

I BOUGHT THIS CAR FROM FLORIDA.SIGHT UNSEEN IT WAS A SCARY EXPERIENCE THE CAR WAS AS NICE AS THEY DESCRIBED IT THE DEALER AND SALES MAN DID EVERY THING THEY SAID THEY WOULD