Terry W

20 de oct. de 2016

First dealt with this dealership as of October 18, 2016. I was very well pleased with low pressure sales staff, especially Aaron Rourk, Mike White, Adam Burke, and Financing manager Carlos Nunez. All staff members were very professional and courteous, and very knowledgeable of the product, and took great care and time to go over the vehicle with me thoroughly. I would highly recommend this dealership to anyone interested in purchasing any vehicle, new or used. I rate them at 10 on a scale of 1-10, with 10 being THE BEST. For me to rate this highly, that is saying quite a lot. I generally have problems dealing with pushy salespeople. Thank you guys!!! Look forward to working with you in the future!

Kylepatton

20 de oct. de 2016

Buying my truck from modern Nissan of lake Norman was an incredible experience. Aaron Rourk, the sales associate, was very knowledgeable and professional. There was no pressure and a very friendly attitude.

TJ

20 de oct. de 2016

Alex Moore was awesome to work with at Modern Nissan at Lake Norman. He was very patient and listened to my needs to assist me in determining the right vehicle for me an my family. He was very knowledgeable on the benefits of each vehicle that I inquired about. I would recommend Alex to any of my friends who are in need of a new car.

Lucy

20 de oct. de 2016

Bests car buying experiences ever Gil was super, you must buy from him ,very knowledgeable

Norma Dunlap

20 de oct. de 2016

Mr. Gil is the BEST! He works really hard to make sure you are pleased as a customer. He went above and beyond expectations to get us in the carwe wanted. He really is a caring, hard working salesman. I highly recommend others to come buy from Mr Gil at Modern Nissan. AWESOME BUYING EXPERIENCE!!!

Hop03

19 de oct. de 2016

Arron Rourk was great in finding a new truck. 5 stars would highly recommend him to others. He has also been very helpful after the sale.

Randy Rowland

19 de oct. de 2016

Would highly recommend Aron Rourk in sales. He is a 5 star sales person. I have bought several car from him in the past and he is a pleaser to work with

Kyle

19 de oct. de 2016

Modern Nissan of lake Norman is an incredible place to purchase a new or used car. The staff was very friendly and professional. I particularly appreciate the knowledge and experience of Aaron Rourk my sales associate.

Tim Webb

19 de oct. de 2016

This dealer ship is fantastic and filled with people that are willing to go out of their way to make sure your needs are met. There was no pressure to buy the car on the spot and time was taken to make sure I was getting the car of my dreams. Aaron Rourk was my salesman, he did an outstanding job and was very knowledgeable of the vehicles on the lot. I am now the proud owner of a new truck and these guys made the process a breeze!

Tim Webb

18 de oct. de 2016

My experience at this dealer ship was hands down the best yet! The staff were all very friendly and the facility was very nice inside and out with a large selection of vehicles. My salesman was Aaron Rourk and he did a fantastic job making sure I walked out with the vehicle I needed. I never felt pressured into a deal and Ken did everything to make sure I was taken care of. I will be back here again in the future to buy again.

Ricky

18 de oct. de 2016

Alex was extremely helpful with my decision making. Thanks.

mgarcia

13 de oct. de 2016

So I looked online and I liked 2 cars from this dealership. One was a Nissan Juke and the other one a Nissan Altima. I spoke with Angela Dibernardo, she scheduled an appointment for me for the next day in both cars. When I get there, the price of the Nissan Juke was $17.000 instead of $14.500 (online) and the Nissan Altima was not there It was in Boone, NC. Basically 2 hours away from Lake Norman. That is how they lie to customers in this dealership. They schedule an appointment to see cars that are not there.After my disappointment because I was decided to buy one of the cars there, the dealership told me that the price after taxes and plate was $16.500. ($2.000 in taxes)In the conversation that I had on the phone they said that the price was not going to increase, but guess what went you are at the dealership they increased the price so they can make more profit out of customers that drive an hour to get there. The next day Garrett, another guy working there, texted me for 3 or 4 hours. In the conversation he questioned me why I wanted to pay the entire amount of the car at once. He said quote I dont understand why you want to dump all the money into the car at once What if something happened to it and youd be out all that money?. Apparently Garrett knows exactly how much money I have in my bank account. He wanted for me to finance the car in order to make even more profit. This is how they operate, being disrespectful with the customer and trying to make the biggest profit. DO NOT COME HERE.

Melissa Kenis

1 de oct. de 2016

Tom at Modern Nissan in Lake Norman took great care to determine the source of the leak in the roof of my nearly new 2015 Nissan Rogue. He was thorough, courteous, and kept me informed of his progress. It took a while, but his diligence was impressive. The leak was found, repaired, and I'm a very happy customer. The customer service department was just as delightful.

Toni Lovejoy

23 de sep. de 2016

I would have given a 5 star all around, except I was there for 5 hours. However, they did make the 5 hours very pleasant. Alex as my salesman was friendly and by the time all was said and done, I felt I had made a new friend. The sales manager Chris, was also exceptional. I would definitely buy from them again!

JOJO

14 de sep. de 2016

very rude and unprofessional sales manager. I bought many cars, but this was the worst car buying experience ever. The sales man was very nice but sales manager had a very rude behavior.

dantheman612

10 de sep. de 2016

I enjoyed my time at the dealership. The car I wanted was not at the dealership. Gil found the exact car, color, interior and year that I wanted. He along with the sales manager and financial expert got the deal done. I am pleased and will return when it's time to buy a new Nissan.

Jade905

6 de sep. de 2016

Worked with Gil- he knew about the vehicle and all the bells and whistles. Was very comfortable with his level of knowledge about the vehicle. Did not pressure. I will have this car for a long time but will look for Gil when I am ready to buy another.

B Webber

1 de sep. de 2016

My Sales Person Chris was great. The experience was quick and painless. I only had 3 hours during a break from shifts at work. I test drove the Murano Platinum, negotiated with them and was back and work on time with my new car.

Happy Customer

28 de ago. de 2016

This was our second purchase from Modern Nissan. Aaron Rourk was great to work with and really went above and beyond to make sure we were happy with our purchase. Will definitely buy again with Aaron if the need arises!

dlg6465

13 de ago. de 2016

I had an excellent experience buying my car at Modern Nissan of Lake Norman. They found the car I wanted and I was driving it home that afternoon.

kevin0609

11 de ago. de 2016

I currently live in Winston Salem, and I was looking for a car for my 16 year old daughter. I found a Nissan Juke at Modern Nissan of Lake Norman and began the process over the phone. Gil Bracy was my Sales Consultant, he was fantastic. The car was ready when we arrived for a quick test drive and final approval. All of our PPW was completed, and we were in/ out without any hassles. They were able to beat the finance rate of my credit union, so we handled the financing on-site as well. Overall, a great experience.

Krissy

2 de ago. de 2016

Today was the first time I went car shopping without my dad or husband so I was a little nervous. Everyone there was extremely friendly and personable. Chris Byers was my salesperson and I can honestly say I've never had anyone as helpful and nice as him. From the moment I walked in, he made me feel right at home. He really seemed to care about my happiness and he was able to help me get out my old lease and into a brand new fully loaded Rogue! The sales manager Chris Young was also very helpful getting me to a price that I could afford. I even really enjoyed the financial manager Ken. He was extremely personable and made all the paperwork painless. Best experience ever! I would highly recommend giving them your business! And see Chris Byers! You will not be disappointed!

Jennifer

22 de jul. de 2016

just had the absolute WORST experience. The service manager, Jim, was so incredibly rude to me. They broke part of my door while doing a repair on my side view mirror and will not fix it. Though I reported it the very first time I drove the car after picking it up. He said I had only been there twice before and the car is 12 years old. What does that have to do with anything? It's in excellent condition and I just moved here. He and the service advisor were so mean. Jim handed me his card when I asked who his supervisor was and then he proceeded to walk away from me. In the middle of a conversation. I can't believe they refuse to fix what THEY broke. I left in tears. I will be contacting corporate. SAVE YOURSELVES THE HASSLE AND GO SOMEWHERE ELSE. ESPECIALLY IF YOU ARE A WOMAN. BULLIES!!!!!!

Jill

19 de jul. de 2016

Although I did not purchase a vehicle, I was very impressed with the response time to my questions. Everyone is dealt with was very courteous and nice and willing to help.

Kurt

14 de jul. de 2016

Just purchased my 3rd Nissan from Modern Nissan in Huntersville. Excellent experience as I've become used to. Sales and service facility are both excellent and they treat you with the utmost of respect. I highly recommend their services to you.

David Cabrera

6 de jul. de 2016

The dealer is local to me but have purchased at other Nissan dealers in the past. This is my 4th purchase at this dealer and is always a pleasant experience.

Amit

6 de jul. de 2016

Got a great car, Stan was of great help in finding a car that met my criteria. Rodney the finance guy was very accommodating in the financial process. Finally the humorous "young" guy - Chris Young has been very helpful in the after sales process.Keep going..Best wishes...

Joe B

28 de jun. de 2016

Walked in with a particular car in mind but had been sold. Gil Bracy found a couple of comparable cars and said he would try to get one of these cars at the price of the one sold and he followed thru! A no stress, no pressure buying experience. Straight forward financing process with Ken.Great dealership with friendly, knowledgeable staff!

Victor

28 de jun. de 2016

Absolutely fantastic! Alex, our salesman was quite knowledgeable and open. The car buying process was very streamline! Definitely recommend.

Teri

24 de jun. de 2016

If you want a great experience and great pricing contact Gil Bracy. The best customer service and prices in the area

Fordguy23

22 de jun. de 2016

I worked with Gil Bracy over at Modern Nissan and it was a great first time car buying experience. Gil was knowledgable about the car and all the information I needed to know. thanks for all the help!

TonyR

16 de jun. de 2016

My sales, Aaron is a local guy. That's important to me. He's the kind of guy I would invite to sit around the fire pit and have a beer. He knows the cars, he is helpful. I feel that Aaron assisted me in buying the car, not like he sold me a car. He's just an overall good guy.

Marilyn

15 de jun. de 2016

Worked with Steve Leach who was very helpful and not pushy at all. Explained features about the car and answered my questions. Drove it home. Marilyn

Satisfied customer

15 de jun. de 2016

Very good experience at this facility. Staff very friendly and knowledgeable. Alex Moore went over and beyond to find the perfect vehicle for my family.

Dotty

15 de jun. de 2016

My experience with buying a car at Modern Nissan was excellent. My salesman was John Frantz and I have already talked him up with my family and coworkers. One coworker is now working with him. I purchased my vehicle out of state. Started the process on a saturday and my new vehicle was delivered to me at my job on Monday. Hows that for service. Yea me. I couldn't be more happy unless I won the lottery and in that case I would be purchasing a few more cars from John Frantz.

Munroes

15 de jun. de 2016

Jason Spruill Took time to listen to my needs in a new car ,then found exactly what I was looking for

Very Happy Customer!

15 de jun. de 2016

I had an awesome experience working with John Frantz, I was made to feel like a person & not just another sale. I walked in knowing exactly what I wanted and John made it happen! Would definitely recommend John Frantz to my friends.

Cyn

14 de jun. de 2016

Everyone was very friendly at Modern. John Frantz took good care of me and was quite friendly and knowledgeable.

CMc

14 de jun. de 2016

John Frantz was my salesperson and was very helpful. It was the easiest car buying experience I have ever had. Mr. Frantz waited for me to get off work and stayed late so I could test drive the vehicle. It was a great shopping experience.

William Glasser

14 de jun. de 2016

Our sales person Jason was outstanding! There was no snacks or soda available in the show room area & he went out of his way to provide my wife & I with snacks & soda. We went to the dealership not expecting to spend any time there let alone make a purchase!!! Jason went out of his way to quince our thirst & hunger. There should be more Jason's selling cars! He was extremely knowledgeable & answered every question we could think of!!! Hats off to your dealership & staff!! We are extremely pleased with our new car. It is a very exceptional car for the money & has met all our expectations & more. Our primary car is an Infinity QX 50 & we are now fighting over who gets the JUKE !!!

Carrie

31 de may. de 2016

After (too) much searching for a vehicle I was so pleased to find such an excellent dealership and outstanding service from everyone associated with the deal! I have to give a shout out to my sales professional, Alex Moore, who was so knowledgeable (and patient!) with me during the process. I initially thought I would need to get a used vehicle but, thanks to Alex listening to what I wanted and the sales manager, Brian working with me on my trade-in and my budget, was able to get into a 2016 fully loaded Altima. What a great car! Seriously, if you are in the market for a vehicle and want outstanding service, pricing . . . the while package . . . goto Modern Nissan of Lake Norman and ask for Alex Moore!

Tina

29 de may. de 2016

Walked in with no expectations Alex Moore greeted us took care of us feom start to finish. Way to bring back customer service not pushy listen to our wants and help to get us into the perfact car my husband is so happy with his 370z We can not remember the financine guys name but also awsome kudos you have put together a wonderful team

Rouge2016

28 de may. de 2016

I worked with Gil at the dealership and he was great the whole way through. I did alot of research on the Rouge and the price I wanted to pay. We went back and forth for a few days on price but in the end they made the deal I needed to buy. My wife loves the car and we plan on having it for a longf time. I would recomend working with Gil, if your in the market for a new Nissian. Have a realistic price you are willing to pay and Gil will make it happen.Sincerly,Sean

Karen Hailey

28 de may. de 2016

Alex Moore and Chris Young did a great job assisting us this is a great place to come . Ms. Karen

-Nathan M.

28 de may. de 2016

Went to Nissan of Lake Norman to look at a car I found online. I was greeted by Alex, who was very helpful in assisting us finding the far we were looking for. While the car we looked at did not meet our needs, Alex was very helpful in taking the time to review their inventory with us and help us find other options. This was a great experience for anyone who is looking for a low pressue and no hassle car buying experience. I will be coming back in the future to see cars on their lot again!

patsy

25 de may. de 2016

With Stephen Leach as my salesman, I was able to lease a Nissan Rogue and drive happily home the same afternoon. This experience turned out to be very pleasant.

bbc17484

21 de may. de 2016

Did business with them couple of times and suggested to friends earlier but today experience I never forgot.. Worst experience with Alex moore and chris young... Here is my experience today.. I went to see 2015 nissan altima. On internet price of the car they showed as 24771$ Alex showed the car and take us to test drive. Until I speak about the price they r very nice. I asked for 22500$ OTD.. I know they wont give for that price for sure.. And I told Alex, if you got me that price I will take you to the dinner..he asked me to take their entire family of 8.. I said yes .. After that chris young came and showed us the door.. How rude they are.. Is this the way to do the business.. If they cant give tat price they should have tell their price.. Negotiate with customer.. But they havent told another price.. Be careful when you do business with them.. I will never ever do the business with them.. And I wont suggest to any too.. One of my frnd warned me about it. But i told dim they r gud.. But today experince confirmed.. They are not gud to do the business.. They r not customer friendly..

Robert Grignon

20 de may. de 2016

We purchases an NV3500. Been very satisfied with the purchase and even more satisfied with their customer service. Many places tend to dismiss you after they get their check... Modern does not appear to be one of these companies..

Robert G

20 de may. de 2016

We purchases an NV3500. Been very satisfied with the purchase and even more satisfied with their customer service. Many places tend to dismiss you after they get their check... Modern does not appear to be one of these companies..

Norma Jean Dunlap

20 de may. de 2016

WOW!!! Gilbert Bracy is the epitome of QUALITY CUSTOMER SERVICE. He made our car buying experience one we will never forget. My brother was surprised and really PLEASED. We will highly recommend friends and family to visit Modern Nissan of Lake Norman and ask for Mr. Gilbert Bracy. Thank you Mr. Bracy!!!

EXTREME SPORTSFANS FRED from HARRISBURG

16 de may. de 2016

If I had to do it all again , my choice would Be the same. Thank you Alex for your superb customer service & knowledge.

Big mike

14 de may. de 2016

This is the second car we got from Moderen Nissan of Lake Norman. The sales person Gil Bracy is like dealing with family member, he make things happen. He's very thorough explain everything.

Shante

13 de may. de 2016

Alex moore was excellent just bought at 2016 Sentra !!!

Space

12 de may. de 2016

I purchased a 2009 Nissan Altima in 2012 for a great price. The car was competitive with price across the entire region. No money down and the customer service was excellent with no haggling. My husband and I needed an SUV because we recently had a baby. I traded my car in for a great price and I was approved for a 2016 with 11 miles on it. The salesman Gil worked with us until we got the payments we want. Both times I was able to get extra money off for graduate program. Overall great experience. Would highly recommend.

Stevey Cherry

10 de may. de 2016

Im a 28 year old female and I purchased a 2016 Nissan Sentra Friday May, 6th and I love it! The customer service I experienced was outstanding. My sales Representative was Gil Bracy and I feel he asked all of the right questions in order to right fit me! I have everything I needed and wanted in a vehicle including the color! With asking the right questions it made the process easy and smooth and didn't take long either, as we all have experienced before. Out of all the other Nissan dealerships in the area i would recommend anyone that's in the market to go and visit Modern Nissan of Lake Norman!

Space

10 de may. de 2016

I purchased a 2009 Nissan Altima in 2012 for a great price. The car was competitive with price across the entire region. No money down and the customer service was excellent with no haggling. My husband and I needed an SUV because we recently had a baby. I traded my car in for a great price and I was approved for a 2016 with 11 miles on it. The salesman Gil worked with us until we got the payments we wanted.Overall great experience. Would highly recommend.

Wildcat Fan

6 de may. de 2016

We have bought 5 vehicles and driven those for 12 years in a unbroken chain from Modern. We actually came to look at the Quest and found that my wife had trouble with ingress and egress on the Quest, Murano and Rouge. We were ready to depart when Gil Bracy convinced us to try the Pathfinder. He was right and we were wrong as my wife could easily get in the larger vehicle--but with a price that was well above our budget or so we thought. Gil and the staff worked the price and the trade out and away my wife went with her second Pathfinder. Modern was the only dealership that we visited simply because we trust the cars, the dealer and Gil. Than Again Jerry and Karen

BD

4 de may. de 2016

I was an out of state buyer and Modern Nissan of Lake Norman made is easy. Stephen Leach was a great sales person. He picked me up at the airport and the car was exactly as described. The process was very smooth and the price was great with the best service Ive ever had. When I ran into a hitch with payment due to my bank, Rodney in the finance department helped me out with a loan in no time. It was a pleasure working with the team and I would definitely recommend Modern Nissan of Lake Norman.

Carol

30 de abr. de 2016

My car buying experience was with Tim Nichol was great. He listened to what I was looking for, showed me many options and I ended up with the exact car I wanted at the price that fit perfectly in my budget. I would recommend him highly! And Ken Mezger also!

Linda L Davidson, NC

28 de abr. de 2016

Recently, I bought a new Rogue at Modern Nissan. I had not bought a car in many years. This is the first time I had ever been through the entire process of selecting a car & making the purchase alone. Steven Leach was outstanding in helping me through the process. I never once felt pressured. He answered every one of my many questions. He never made me feel I was taking up too much of his time. He went above and beyond by going with me to the Service Department and getting all the details handled. I would definitely ask for Steven to help with my next car purchase. The entire staff were exceptionally friendly and helpful. They all showed me they were there for the customer!

Deedra Johnson

27 de abr. de 2016

Nissan of LAKE NORMAN has some of the best people all working under one roof. Everyone was great and made sure we wasted no time. Alex walked me and my mom through whole process with such grace and patience. I must say say thank you again Alex for taking the extra time and making sure we understood everything from beginning to end. My mom said she really appreciate's you. & wish there were more of you to go around. We will make sure we send some family & friends your way.

Rodney

25 de abr. de 2016

I would like to say Great Job to Alex and Modern Nissan of Lake Norman. Thank you for your Great Services in helping me purchase a new car!!!

Aarich119

24 de abr. de 2016

I purchased a used Nissan Rogue with the help of Alex, had the poor guy running back and forth in the hot sun having changed my mind a few times on what I wanted to test drive. I have since referred coworkers and friends to Modern Nissan thanks to great sales and service I've experienced.

DHennessey

18 de abr. de 2016

I bought my car from Jason Spruill in November 2015. The sales process was easy and seamless. He had the deal waiting for me to sign when I arrived. I got a great deal and also included a good price on an extended warranty that covered all services for four years, and also found that even without the warranty my first two oil changes were free! I brought my car in for its first oil change, and Joshua Spruill helped me arrange the time and date. He was friendly and professional, and he even offered a complimentary car wash! I felt very special. When I arrived to drop my car off the intake was quick and easy. After a quick lunch, I came back and my car was ready to go! I compliment both the sales and service department for their professionalism and their willingness to make sure the customer is completely satisfied. I definitely recommend Modern Nissan to anyone I know who needs a new car or needs service.

DHennessey

17 de abr. de 2016

My first two oil changes are free and they come with a complimentary car wash. Great service friendly and fast. Thanks Joshua Spruil for arranging great personalized service

Rachel Shackleford

15 de abr. de 2016

Great customer service and experience Friendly staff Fast and easy buying experience I got exactly what I wanted for the best price around

Lia Garcia

14 de abr. de 2016

Thank you Gil! Best car buying experience. This man was kind, patient and caring through my buying process. Would highly recommend!!!

Kelly

13 de abr. de 2016

I purchased a used vehicle from another dealer and one day later the A/C quit working. I spoke to the other dealer and they referred me to Lake Norman Nissan for repair. I was ready for a fight until I met Alysia. She immediately calmed all my concerns and assured me that they would take care of any problems that I had. At 10am the next morning I arrived to get the A/C repaired. Alysia met me with that big smile, had my car repaired within 1.5 hours and I was back on the road with a smile on my face. I am not accustomed to working with such great people at a automobile service center. Please know that I will be customer for life. Thank you Alysia and Lake Norman Nissan,Kelly Faris1972 Jaya Dr.Sherrills Ford, NC 28673

John/Michelle Glover

12 de abr. de 2016

Pleasure of doing business with salesman, Alex Moore! Friendly, pays attention to your needs and helps you to drive out satisfied! We are customers for life!!

Shquelle Edmond

7 de abr. de 2016

Great customer service made my car shopping experience painless!!

Cmac

7 de abr. de 2016

Go see Gill or call Garrett... Non pressure situation walk in tell them what you want and where you want to be financially.

georgemont79

6 de abr. de 2016

I've never had quite an experience as I had at modern Nissan of lake Norman and the sales person Tim Nichol. Tim knew exactly what I needed and found me the price that work for me. A+++++, best sales person I ever dealt with

B.Wilson

5 de abr. de 2016

Gil Bracy very knowledgable and great sales person. Answered all our questions and did not pressure us. Ken Mezger in finance also very helpful.B. Wilson

Kirk B

5 de abr. de 2016

What can I say really? Great car, great service, great dealership, great experience! Aaron Rourk and Ken Mezger, you guys are real professionals. Suffice it to say, when I am ready for my next car, Modern at the Lake will be my choice. Thank you again Modern Nissan!!

Brian duff

5 de abr. de 2016

I bought a 2015 Nissan Sentra from modern Nissan a couple of months back and my salesperson was Kelsie Taylor. She is very knowledgeable bout the cars on the lot and told me everything I want to know about couple of cars I inquired about and she work well with me on everything I totally would come back an by another car

James Sanders

5 de abr. de 2016

I gave Sales Consultant Kelsie Taylor what I thought was an impossible request, but her response was to make it happen. Her efforts resulted in the best car buying experience I have ever had. I know she worked hard, and the results were exceptional. I love my new Quest, and I owe her miles of gratitude!

tomwinar

16 de mar. de 2016

Jason was the most honest sales person I have ever met I am 63 years old and bought a lot of cars in my life the experience was great

JustMe18

13 de mar. de 2016

It had gone to several dealerships since I'd been in the search for a new car. Although I didn't have a bad experience at any of them, I was exceptionally impressed with my overall car shopping experience at Modern Nissan of Lake Norman. Everyone stopped to make sure we were being helped or offered us drinks. I would definitely recommend this dearlership. They made my car buying experience a lot easier than I expected.

Teresa W

9 de mar. de 2016

This was the best car buying experience I've ever had. (I've bought several.) Aaron Rourk (Sales Consultant) was awesome. Everyone involved made the experience great. I was dreading buying a car because of the amount of time you sit in the dealerships "playing" the game of price negotiation, waiting the for financial "guy" to give you the "best" deal. It normally takes a significant amount of time from your day. That was NOT the case with Modern Nissan. It was the fastest and smoothest experience I've ever had buying a car. I have already told friends about this experience and recommended that they check out Modern Nissan when buying a car.

Lib2015

3 de mar. de 2016

Stopped by the dealership,just to look, and Gil Bracy helped me find the perfect car in no time. He allowed me to try it out and showed me all the features. No pressure to buy. Two days later, I am loving my 2015 Rogue. I will definitely recommend Gil and Modern Nissan to family and friends.

cayanne red

1 de mar. de 2016

They let us shop for the car we wanted , then worked with us to get the options we liked. Working out the deal was quick even though they were very busy. No running back and forth ,very transparent, no pressure. I would buy a car here again. I would also recommend this dealership to my family and friends . Beautiful cayenne red rogue, for my Valentine.

Kravmeister

1 de mar. de 2016

I have experienced the purchase of a new car many times in my life. and each time it ranged from painful to excruciating. Until now! From the initial contact with Angela Dibernardo, to Chris Young and then to Gil Bracy to finalize the purchase the entire experience was a pleasure. Each displayed total professionalism and a comfort the my future dealings will be just as pleasurable.P.S. - I have the Maxima one day and I am loving the driving experience.Thank you,Gary Kravitz.

Maurice Young

29 de feb. de 2016

The time at Modern was the shortest time ever buying a car. My salesman (Gil) was great and help me to buy my awesome Maxima. His overall knowledge of the car was superb. Last but not least, the finance manager (Rodney) help me get a great deal on my new car with great mantaince options. Thanks guys for a great experience.

Johnitacc

23 de feb. de 2016

My salesman Gil far exceeded my expectations! He even worked on my payment a little more to make me more comfortable. The entire process was smooth and hassle free. Everyone was so attentive from the GM to the Finance Manager. Customer service was phenomenal and I felt like I mattered to the staff. I will be sending all of my contacts to this dealership! Absolutely 5-star service!

frank

22 de feb. de 2016

My salesman, Jason, was very attentive and helped me get a good experience at Modern Nissan. The process was speedy and I was pleased with the entire experience. And Jason followed up and styed in touch even after the deal was ended. .

The Cowen Family

17 de feb. de 2016

We were looking for a pre-owned car within our budget. We had a wonderful experience working with Gil who was professional, courteous, & understood exactly what we wanted & needed. Also had a great experience with Ken in Finance. The entire buying process was smooth, and stress free! Would highly recommend Modern Nissan!

Chris M

20 de ene. de 2016

I am so happy I bought local and got my new Murano at Modern Nissan of Lake Norman. The entire shopping and buying experience was very easy. The salesman (Gil) was extremely accommodating with taking 3 different vehicles overnight to help me in my decision making. We were pleasantly surprised that there was no upselling and no pressure to buy. I love my new Murano.

Chris M

19 de ene. de 2016

I am so happy I bought local and got my new Murano at Modern Nissan of Lake Norman. The entire shopping and buying experience was very easy. The salesman (Gil) was extremely accommodating with taking 3 different vehicles overnight to help me in my decision making. We were pleasantly surprised that there was no upselling and no pressure to buy. I love my new Murano.

Tom Jatulis

19 de ene. de 2016

I bought my 2016 Rogue from Roger Gonzalez and will recommend him to my family and friends. He was very knowledgeable , helpful, patient, and responsive to my wife and I during this purchase. This was the easiest purchasing experience I've had. I even received a call from the manager thanking us for our business. Great dealer!

Tmj69

18 de ene. de 2016

I bought my 2016 Rogue from Roger Gonzalez and will recommend him to my family and friends. He was very knowledgeable , helpful, patient, and responsive to my wife and I during this purchase. This was the easiest purchasing experience I've had. I even received a call from the manager thanking us for our business. Great dealer!

Dan Cooke

5 de ene. de 2016

I have not yet experienced the maintenance aspect of the dealership being this is my first purchase from Modern Nissan but salesman Gil Bracy was very knowledgeable about not only the car we ended up buying the the entire product line. Gil was also very accommodating to my wife's hectic schedule. Overall it was a great experience and I am looking forward to working with the dealership in the future.

happycustomer

2 de ene. de 2016

I have nothing but positive things to say about my experience. I viewed and selected a vehicle online, then made an appointment to test drive the vehicle. They were waiting for me and met me as I was getting out of my vehicle. Gil Bracy was my sales person. You will never meet a friendlier more knowledgeable sales person. I highly recommend him!

<3 big family

30 de dic. de 2015

We bought a vehicle from Modern Nissan & upon delivery, there were NO floor mats, so we called & they said it was an option! I guess the $35,800 for the vehicle wasn't enough to cover floor mats? Please include necessities in the price! Seems so petty and cheapskate of them. Left with 5 small kids and no floormats...

Gina

29 de dic. de 2015

Excellent buying process! Gil was great! 10 out of 10!!!!

Nissan Owner

29 de dic. de 2015

Gil was great! I give Modern Nissan a 10 out of 10!!! Pleasant experience!

Cindy

28 de dic. de 2015

We're first time Nissan buyers and we will definitely be back! Very open to negotiating! Very positive car buying experience!

Janice

19 de dic. de 2015

Gil Bracy was friendly, informative and efficient. All the paperwork was handled with no problems. I would recommend this dealership to other friends and family.

Sledgeb1

19 de nov. de 2015

HORRIBLE! Never again will I step into this joke of a dealership! We were looking for a new car to replace our 2012 Sonata and went to Modern Nissan of Lake Norman. We wanted to get an appraisal of our car while on the test drive but the sales person said they did the appraisal, which sounded strange. After the test drive we went inside and after a few minutes the Sales Manager Chris came in and claimed they were having "printer problems" and we should come back. I said that were would appreciate an appraisal and some numbers so that we could look over everything. Chris said go on Kelly Blue Book and rate your car as good and that's your trade in amount. Mind you he is telling me this without ever looking at my car! I said we REALLY would like some numbers and we were interested in the rogue and also I had a VPP voucher for another car and could get one for this. Chris then again refused to do an appraisal and told me that the VPP voucher for the more expensive rogue we were looking at would "be a couple hundred dollars tops". Funny thing Chris, the VPP voucher was for OVER $1,500!At this point I was fed up with out treatment and we just left vowing NEVER again to go into this dealership. Reading the reviews about sales I wonder how Chris even has a job! I feel we were not treated with respect and I guess he thought we were not serious. Funny thing is I hope Chris reads this and I will gladly send him a photo of the $27,000 cashiers check I got for the car we did purchase!Modern Nissan of Lake Norman is a joke and unless you want to be treated with disrespect and flat out lied to avoid them at all cost. I sold cars previously and I assure you Chris would have been fired for his antics at the dealership I used to work at.

Davidson Driver

21 de oct. de 2015

We have purchased 2 Nissan Altima's from Modern Nissan (Lake Norman) this year. Both buying experiences were great as we dealt with Gil Bracy as our salesperson. We highly recommend Gil - he is extremely knowledgeable about the cars, flexible and answered all our questions. Gil is the main reason we returned to Modern Nissan to purchase a second vehicle needed. Thank you Gil! He is a great resource to have and Modern Nissan is a pleasure to do business with!

Tw

16 de oct. de 2015

I just bought a car yesterday and I'm really glad I got it from Modern Nissan. My sales consultant was great. I never felt preesured into buying a vehicle and my test drive was probably the best I had ever been on. I had gone two a couple other dealerships prior to going to Modern and although the people were friendly, I just felt like they justed wanted to make a sale. Thank you all so much for the experience.

L. Breitwise

24 de sep. de 2015

I purchased a new vehicle last weekend. I waited a few days before writing this review to make sure that buyer's remorse did not set in...AND IT DIDN'T (not by a long shot). I got a great vehicle for a great price!!! I had a wonderful experience working Alex Moore and the rest of the Modern Nissan of Lake Norman team. The customer service that my husband and I received was exceptional. Alex was courteous, honest, and professional. I would definitely work with this dealership again for future purchases.

Mary Jane Dilloway

28 de ago. de 2015

My experience with Gil Bracy was a lot "less painful" than I expected. Gil did a great job and explained everything in detail. My son was with me and expressed the same feeling.

msd1945

18 de ago. de 2015

I just purchased a 2015 Nissan Altima from this auto dealer and am so excited. My salesman, Gil Bracy, was personable, professional, patient, and just a great guy to deal with. I first met Gil about a year ago and he has patiently waited for me to decide on my car and never pressured me in any way. When I finally told him exactly what I wanted, he went above and beyond to help me purchase it. All the employees were friendly and helpful, but Gil is exceptional. Thanks Gil.Maggie Duncan

sittdav

12 de ago. de 2015

I have for the past two years been going to Modern Nissan of Lake Norman. Each and every time, I am always extremely impressed with the detail and time it takes for my appointments. The friendliness of the service and reception and check out personnel is top-notch.

Mel w

9 de ago. de 2015

They worked with me to get me exactly what I wanted. It was an over all great experience. I would recommend this dealership to anyone.

Lu

6 de ago. de 2015

I have owned 4 Nissan vehicles, 2 Pathfinders, an Altima coupe and a Rogue. This is my 5th car and another Rogue. Since the company I retired from sold parts to Nissan tier 2 suppliers, I know the quality that goes into their vehicles.Jason was very helpful and made the whole process pain free for this old lady!!!

chrysty

27 de jul. de 2015

A very nice salesman showed me a highlander with a "clean" carfax. It was obvious that this can had been rear ended . It had a very shoddy repair and was held together with duct tape underneath. When I pointed this out to the sales manager he got rude, crude and very loud. He was down right nasty and embarrassed us both in front of everyone there. I will never set foot in this dealership again and i strongly recommend you don't either.

Tina H

27 de jul. de 2015

I recently purchased a used 2014 Pathfinder Platinum from Gil Bracy. He was extremely personable and not pushy. The sale was easy from start to finish! There were 2 cosmetic issues on the car, and although it was used, they fixed them at no charge, and did an amazing job!! I also have to give a shout out to Ken in finance! He was extremely pleasant to work with! I would highly recommend this dealership!

steve h happy buyer

17 de jul. de 2015

the staff at modern Nissan know how to make car buying a great experience , everyone is very kind and knowledgeable about the cars they are selling . my sales person gil bracy was fantastic to work with . I would recommend this dealership to anyone

Jeff Smith

15 de jul. de 2015

We came in looking for a larger car to help our growing family and found a trained, knowledgeable staff who easily helped us find the perfect car for us. The prices were more than reasonable and the the experience was wonderful overall.

Melody

13 de jul. de 2015

Purchasing a vehicle from Modern Nissan of Lake Norman was an excellent experience Thanks to Alex! He provided outstanding customer service & ensured that I received the best vehicle that met my standards! He took his time with me and did not try to fast talk me as I have known some salesman to do so. To anyone looking to purchase a vehicle it is highly recommended that you ask for Alex because believe me he has your best interest at heart & you won't regret it.

Becky m.

5 de jul. de 2015

I've purchased my last three cars from Modern Nissan and can not say enough good things about them. I came out to look and Gil was exceptional with telling me all the options available. The next day when I had decided to buy, I called him up to work out the details. My goal was to spend as little time in the showroom as possible on the holiday weekend, and we did everything over the phone. When the paperwork was all ready, I went there to sign everything and was in and out in 20 minutes! What a great experience!

Gary

1 de jun. de 2015

Just bought a new Nissan Murano from these fine folks and the experience was excellent. We shopped several other manufacturers and none had the combination of value and technology of the Murano. Their service was outstanding and we will go back again next year for our son and daughter.

joe

31 de may. de 2015

This was our 3rd Nissan buy from Gil at Lake Norman Nissan! He is SUPER! We are retired so he always gives us great service! Would recommend any retiree to buy a Nissan Lake Norman! Thanks again to Gil and Chris Young for making our dream car a reality!

catherineanne

27 de may. de 2015

I just purchased my Nissan Rogue from Modern Nissan of Lake Norman. I must say that I was very pleased with the service I received. Chris, your sales manager came highly recommended. He was very professional and knew exactly what I wanted in a vehicle. Mike, our salesman was wonderful! He made sure that I knew all of the bells and whistles before I left the dealership.

chelle08

26 de may. de 2015

I just purchased my Nissan Pathfinder with Gil Bracy he got me exactly what I wanted and a great deal at that. Gil provided the best customer service I had ever had while I was looking to purchase a car, I would recommend Modern Nissan to anyone that it looking for a car with a great deal!!

Elena

25 de may. de 2015

This is my second time buying from Modern Nissan. The first time we had a great experience with Eric Carter who sold us our fun and very cool looking Juke. He made the process easy and was there to answer any questions. This time we needed something bigger so we decided on the 2015 Murano. Our salesman, Gil Bracy went above and beyond to make sure we were happy and sold me the exact car I wanted. No pressure and answered every question I had. This is the first time I have been back to the same dealership, usually you have a bad experience and don't want to return. These are friendly people, from the managers to the great people who make sure your car is washed and waxed before you drive it off the lot. I would highly recommend this dealership and it also doesn't hurt that Nissan has some pretty awesome cars!

Loaded Altima

18 de may. de 2015

I recently worked with Mr. Gil Bracy to purchase a vehicle from this dealership. Mr. Bracy provided an awesome customer service experience. He was very knowledgeable of the vehicle that I was looking to purchase and very eager to share his knowledge. When I decided on a vehicle that wasn't on that particular lot he was able to get the vehicle to his lot in a swift manner so that I could test drive it and later purchase it. I love my new car!All of the staff at Modern Nissan of Lake Norman that I encountered were very personable and focused on customer satisfaction. I will definitely refer anyone looking to purchase a quality new or pre- owned vehicle whom values excellent customer service to Mr. Bracy at this dealership.

Unique Marsha

16 de may. de 2015

From the time we we walked on the lot realized there is a genuine desire to help, and make the purchasing experience a good one for us. Yes, they encourage us to write a good review, but most importantly, I want to give them the excellent review they deserve! Well done Modern Nissan of Lake Norman!

Anonymous

13 de may. de 2015

The quickest I have ever bought a car. The salesman Jason was friendly and informative. Negotiations wet easy and direct. Great overall experience.

Rev.Debbie

22 de abr. de 2015

I was warned that finding a used car to meet my specifications - including color , mileage, and price would be like winning the lottery. Well, yesterday, I was the big "winner" of the Altima of my dreams at a great value. Mr. Gil Bracy made the buying experience hassle-free with his detailed knowledge of the vehicles and his easy-going charm and courtesy. Even my husband (who absolutely hates to "deal") was satisfied with the whole experience.

Jim H.

18 de abr. de 2015

our salesman was Gil. He is low key and extremely knowledgeable about the Altima we purchased. The car was in beautiful condition when we picked it up. The whole buying process was quick and enjoyable. I have purchased several vehicles over the years and this was the best experience I ever had. This was the first time at Modern Nissan and will definitely use them again and Gil will be my salesman. We drove over two hours to make the purchase and it was well worth it. Highly recommended.

Nancy O

5 de abr. de 2015

I bought a car that I saw on the website. I thought I was getting a good deal but then I got home and looked at the website and saw that it had gone lower that day, I then called back 2 hours later to ask why I did not get the lower price that it had been marked to that day I got no answer. After 3 weeks and me having to call Nissan customer service just to get a call back. I was told by Chris that "the salesmen do not know the website prices" Yes I know that is stupid and a lie but that is what he told me. I know that it is not going to make or break me or them the difference in the price but it is the principal of it and it is all about customer service. I also realize that it won't make or break them that myself and my friends and family will never shop there again but I want everyone to know the type of people you are dealing with when you shop there.

screwyou

23 de mar. de 2015

My family and I have purchased 10 cars from Modern Nissan. The people truly care. They listen to what you are saying! A different kind of dealership! Check them out!

Juan Mauricio Roa

15 de mar. de 2015

Everyone in this dealer is very friendly, from the receptionist to the manager. This is the second car i buy from them and Gil Bracy is exepcional , he guided Me Through the whole experience ,i never felt forced to buy anything that i didnt Want . I would recommend this dealer to a friend

Mr. G

7 de mar. de 2015

Today I walked into Lake Norman Modern Nissan because it was time to purchase my wife a new car, and time was about to run out on our 1999 Mercury Villager. I had already been to several dealerships and could feel the pressure to sale and buy at each stop. Taking time to read ratings of dealerships in my area lead me to this business and the concept of "family ownership". The warmth and genuineness was evident as soon as I stepped inside. I was presented to Mike, who has only one year experience with Modern Nissan and my heart began to sink. I kept waiting for him to fall flat on his face...pressure me.....not know what he was talking about.....etc. instead he was calm and simply allowed me to guide the entire process while he supported with his knowledge and kindness. When he did not know an answer, he did not pretend to...he stopped and found out, and we resumed our discussions. There was no back and forth on the car over and over again with some mysterious person putting numbers down. They offered me a price, I counter offered, and the sales manager appears in Mikes office, sits down, and takes time to explain how they do business....and that they were giving me their price and if that did not suit, we would shake hands, be friends and go our separate way. He offered a small adjustment...but that was it. Done! ...and I was free to go. I was even holding my keys and that had not tried to trap me. I asked him to make the small adjustment, he did, and I bought the car! I al ways hate the finance end, but Ken was so laid back. His presentation of options was all laid out on paper for me and simply allowed me to ask questions and make decisions. NO PRESSURE! It was the most understandable and easiest signing I have ever experienced. Now to top all of this off, I took the car home and at 4:30 my daughter and wife decided they wanted a different car. I arrived back at the dealership at 6:00 PM and was still able to drive the car of our choice home as Mike and Ken stayed until all was complete. It was like I had become a part of their family and was meant to be taken care of. Best car buying experience I have ever had. A lifetime customer? What do you think?

TabithaC

3 de mar. de 2015

These people know what they are doing. They make the buying process what it should be. Gil Bracy is excellent and so were the managers and finance staff. I would recommend calling ahead and making an appointment because the word is out about how great they are. They are always busy. Don't hesitate if its a long drive for you to go see them. It was 1:15 for us and worth every minute. Plan on going back for my next car. I only gave 4 stars for repairs because I don't have anything to go on other than how clean they made the used vehicle I purchased. Which was wonderful by the way. Everything else I can say is 5 stars for sure.

TCOLLINGWOOD

2 de mar. de 2015

Great experience before, during, and even after. They have earned their high ratings. Would recommend Gil Bracy to anyone. Will be buying my next car and every one after that from Modern Nissan.

Chris and Rachelle

1 de mar. de 2015

Jason Spurill and his team went above our expectations of attentiveness. They immediately responded to our request of information of a used car on their lot. He promptly sent pictures, the car fax, etc. he kept in touch with us until we were able to come see it. When a test drive did not work out due to our schedule and weather, he even offered to drive it up to us! We bought the car from their dealership primarily because of their over the top service and have been super happy with our purchase.

Jon

18 de feb. de 2015

I got home about an hour ago after purchasing my new vehicle at Modern Nissan...and what a great experience it was. The car buying process gets a bad wrap and frankly, some of its deserved. But Chris, Eric, and team at Modern not only made it a great car buying experience...they made it a great consumer experience overall. Not only would I recommend this team to anyone who would listen to me, I'll be a customer for life.

Patio Patty

13 de feb. de 2015

From the moment I walked in the door until 5 days later when I drove off with my wonderful new car, I was amazingly impressed with the courtesy, integrity, knowledge and concern for my needs/wants were FAR and BEYOND the best of the 7 dealerships I have visited in the last week. I was called by several team members to follow up and in the end, the dealer took amazing care of me. I will refer this dealership to EVERYONE I can.

Jason & Sheri

11 de feb. de 2015

We have nothing but good things to say about the sales team! Dave Puchlettner, Fabian Escoto and Ken Mezger are the best!

SHANTAE

2 de feb. de 2015

Eric Carter was the best sales person I have had in years!!!!!!!!!!! Great customer service, friendly and fast process!!!!!! I have referred three people already!

Dean

28 de ene. de 2015

First time experience with this dealership was very positive. A demo 2014 Nissan Sentra S was initially found on Autotrader.com. An email to the dealership promptly resulted in a phone call and appointment. David Puchlettner greeted us upon arrival and was very professional and knowledgable in assisting with the purchase. Having the car delivered to our daughter in Tennessee with a full tank of gas was an unexpected and much appreciated benefit! Will definitely consider Modern Nissan for our next vehicle needs.

momille

28 de ene. de 2015

I stopped into Modern Nissan of Lake Norman to just look at their cars and left with a beautiful new 2015 Nissan Altima. As soon as I drove it, I knew I wanted one of these cars. The place was extremely busy that day, but the service was exceptional. I worked with Jason Spruill and he worked with me very patiently to get me exactly what I wanted. I could not make up my mind on what color I wanted inside and out and like I said Jason worked with me until I was satisfied. Everyone at the dealership was very pleasant, even the ones that were helping other customers. Great place to buy a car.

Tiger Fan "All in"

27 de ene. de 2015

Good transaction overall but salesman was always too slow or forgot in calling back with info. I had to call him. Touch ups and body work on the used car looks real good.... except for the one broken headlight panel that didn't get replaced. Now I'm stuck with getting it done (3 hours away). Everyone was very nice. I really like my car.

The Usserys

18 de ene. de 2015

The fact that my husband and I have purchased five new vehicles here in the past six years just goes to show how much we love the Nissan brand and this particular dealership. Mr. Gil Bracy and the entire sales team are awesome as is everyone in parts and service.. We are treated like family every time we walk in the door.

CommanderBenson

10 de ene. de 2015

Early in the morning, this past Saturday, 05 January, I got into my 2014 Nissan Altima 3.5 SL, cranked it up, and discovered that the power to my radio, navigation display screen, and most of the other bells and whistles was dead. A couple of restarts didn't correct the problem. I had remembered from my research on that make and model of auto that a few other owners of 2014 Altimas had experienced the same problem. I immediately drove to Modern Nissan of Lake Norman, where I bought the car last year, and arrived at its service department. I got there ten minutes before its scheduled time to open; nevertheless, one of the service people, Mr. Travis Goble, immediately waved me in, listened to my description of the problem, and took the car into a service bay.There was a bit of a wait, which I understood, because there were at least three people who had arrived with appointments and of course they had priority. But after a wait of about thirty minutes, Mr. Goble sought me out and explained it was simply a matter of pulling out the cognizant fuse and re-inserting it. However, they were reprogramming the system with a software upgrade and that's what I/they were waiting on.About forty minutes later, I was good to go. No charge, because it was under warranty. Most of my display settings had returned to the factory default and I had to reset them to where I wanted them. But I got an upgrade to a 2015 system in the bargain, so I wasn't complaining.I was particularly impressed with 1) my problem being addressed even though I had arrived ten minutes before the service department opened; 2) a turn-around time which I consider excellent, given the fact that I was a walk-in with no appointment; and 3) with the upgrade, coming out with a better car than when I went in. Mr. Goble was timely, professional, and did more than he had to do. From my observations of the overall operation, it's an efficient, courteous, and professionally run service department.

pabs

5 de ene. de 2015

The vehicle selected was unacceptable, so they bumped me up from a 2014 to a 2015 at no cost to me. Now that's service. Ultimate customer satisfaction. I want to thank Bud and the Modern Team for the exceptional service we received.

jhnachman

2 de ene. de 2015

It was a seamless transition form our trade to the new Murano, with no sales pressure, no gimmicks. Just STRAIGHT TALK.Gil was excellent and very through.

Trevor Clark

30 de dic. de 2014

I went to Modern Nissan to look at some options, I needed a bigger car. When I got there I was promptly greeted by Gil Bracy. The staff was as friendly as they could be and extremely welcoming. We found a car that would meet my needs at a price that I was comfortable with. It was the quickest and easiest car buying experience I have had. I was referred there by my brother who says the same thing about his experience. I will definitely look here first when buying my future cars.

Diane

24 de dic. de 2014

This dealership is a pleasure to deal with from the moment you walk onto the lot. My salesmen Bud was extremly knowledgable. He listened to what I was saying and got me the car I wanted. He offered the car to me at a fair price without having to haggle. No pressure!! I'd buy another car from Bud and Modern Nissan in the future and I'd recommend them to anybody who asked. Thanks so Bud!! I LOVE my new car!!!

Diane

24 de dic. de 2014

This dealership is a pleasure to deal with from the moment you walk onto the lot. My salesmen Bud was extremly knowledgable. He listened to what I was saying and got me the car I wanted. He offered the car to me at a fair price without having to haggle. No pressure!! I'd buy another car from Bud and Modern Nissan in the future and I'd recommend them to anybody who asked. Thanks so Bud!! I LOVE my new car!!!

Joe

20 de dic. de 2014

very good experience. Everyone friendly and helpful, My salesman was great. I highly recommend him and the dealership.

New Juke Nismo Owner

15 de dic. de 2014

Modern Nissan of Lake Norman, and my Salesman - Gil Bracy - were the absolute BEST. After I called, they located the exact car I was looking for, shipped it in from out of town, offered great financing (beating USAA for APR) and made every aspect of the pick-up and closing easy and fun. Thank you to the whole team - Steve in online sales, Gil Bracy in the Showroom, and Mike in Financing - for making my new-car dreams come true!

gclark929

12 de dic. de 2014

I cannot say enough about my buying experience at Modern Nissan of Lake Norman. Eric was not only professional but also very caring. He never pressure me. He went over all the features of my 2015 Altima and made sure I understood how to work everything and believe me there was a lot to learn. Mike the Financial Manager and Mike Capo were also very professional and caring. All in all I would highly recommend your dealership to anyone and I certainly will buy my next car there.

gail.y.clark.5

12 de dic. de 2014

I could not have asked for a better buying experience. Eric was not only professional, but also very personable. He explained everything to me in detail and made sure I understood how everyone in my 2015 Altima worked. Everyone was professional and friendly. I would recommend Modern Nissan to anyone in the market for a car.

KarenD

10 de dic. de 2014

I have been so overwhelmed with the great exp i have had a Modern Nissan.. I came in not sure what to expect after being treated not very nice by another dealership. I never once felt pressured to make a fast decision. Came in on a very strict budget and they worked with in that budget and never tried to talk me in to more than i could afford.. Will was great.. Showed me exactly what i wanted and was honest with price etc the entire time.. Would and will come back for any future car needs.. Thanks Modern for the wonderful exp..

SRoberts

6 de dic. de 2014

It has been 17 years since I last purchased a vehicle. The process went very smoothly working with Steven over the phone and meeting with David Dillow at the dealership. David took time to explain all the bells and whistles of the Altima. Working with the folks here at Nissan of Lake Norman was definitely worth the two hour drive.

Hogg Family

6 de dic. de 2014

We bought our new car in February 2014. It was hands down the best car buying experience we have ever had. We WILL be repeat customers because of this. Today was our first day at Modern Nissan's Service Department and we were equally satisfied with this experience. All service personnel were friendly, knowledgeable and welcoming! Whomever trains the people at this dealership should train all dealership personnel. They are fantastic! Thank you for not taking advantage of us, like several dealerships tend to do. This will result in our return, and our recommendations, and your company succeeding for many years to come. We have never owned a Nissan before and so glad we do now. OH, before we even bought our car and just cold called into the dealership, even the internet salesman was fantastic and got us to come in. It was all history after that! The Hogg Family

Business coach and college instructor

30 de nov. de 2014

Eric Carter and all the team are super stars! Thanks so much.

Morris Cornwell

21 de nov. de 2014

Best New Car buying experience ever. David was very professional in all the sale activities. I like very much the no haggle experience with all my transactions. I would highly recommend David and Modern Nissan of Lake Norman to anyone who is in the market for a new Nissan.

donnalr53

19 de nov. de 2014

Excellent staff from the top to bottom. Great price, easy dealings and excellent staff. Well pleased all the way around! I want to thank Adam, Mike and Gil.

David Chapman

15 de nov. de 2014

Great experience with these folks. I knew exactly the car I wanted since it was 3k cheaper than I could find anywhere else (pre-owned, not a Nissan), and their team made no effort to push a more expensive option on me. I came with a pre-qualified loan from my bank and they pushed their financier to match the rates. They stayed late to complete the sale (we drove two hours to get there). They offered all of the standard add-ons (maintenance packages, gap insurance, etc.) and were patient as I asked for tailored versions and calculated monthly payments. I drove away completely satisfied with both the vehicle's condition and the buying experience. Jason Spruill was my agent and great to work with.

David Chapman

15 de nov. de 2014

Great experience with these folks. I knew exactly the car I wanted since it was 3k cheaper than I could find anywhere else (pre-owned, not a Nissan), and their team made no effort to push a more expensive option on me. I came with a pre-qualified loan from my bank and they pushed their financier to match the rates. They stayed late to complete the sale (we drove two hours to get there). They offered all of the standard add-ons (maintenance packages, gap insurance, etc.) and were patient as I asked for tailored versions and calculated monthly payments. I drove away completely satisfied with both the vehicle's condition and the buying experience. Jason Spruill was my agent and great to work with.

LKN49er!

12 de nov. de 2014

I knew what I wanted and they made it happen! I am 100% satisfied.

LKN49er

11 de nov. de 2014

It was easy and a lot of fun. I will always go to these guys first! It was so nice to go into a dealership and tell them exactly what you wanted and get just that.

L. Phelps

31 de oct. de 2014

I have leased my vehicles from Gil Bracy at Modern Nissan of Lake Norman for years. He is knowledgeable, professional, and truly cares about his customers. A great experience.

David Dillow

29 de oct. de 2014

Best experience. Easy to work with and deal was no hassle. Would highly recommond this salesmen

Otherwise Supercharged

9 de oct. de 2014

I was looking for a certified pre-owned Titan locally- I was tired of getting the run-around from local dealers. Modern Nissan of Lake Norman responded to my inquiry quickly and treated me like a person. My salesman Eric took the time to make a video showing me all of the little details of the truck I was interested in. I essentially bought my truck sight-unseen. They delivered my truck and it absolutely lived up to my expectations. Next time I'm in the market, I'm giving them another call.

stevendm1993

30 de sep. de 2014

I enjoyed the buying experience, Fabian definitely did his job as per spec, even went above and beyond. I enjoy the car, glad I moved away from the sports car models. Overall great experience, I will definitely recommend this car/dealership to friends. Thanks guys!

Amber

23 de sep. de 2014

Very friendly, helpful, and honest. Went out of his way to accommodate my needs and felt very comfortable dealing with him. Very knowledgeable about the car and features. Would not hesitate using David again and would highly recommend to anyone.

Jdwadds

20 de sep. de 2014

Everything went very smooth during the entire purchase process at Modern Nissan with Aaron Rourk and the rest of the team. Everyone has been very friendly and attentive.

SDFore

19 de sep. de 2014

Wow! I can't say enough great things about my buying experience at Modern Nissan of Lake Norman. Aaron covered every inch of my new (too me) 2013 Nissan Pathfinder. He was very detailed in reviewing the car with me and answered all of my questions. Mike gave me a great deal on my trade-in. Everyone I came into contact during my experience was very professional and respectiveful. No pressure. I will definetly do business with them again!

Melissa G

18 de sep. de 2014

Was overall very happy with my purchase at Modern Nissan of Lake Norman. Our Sales Consultant, David Puchlettner was very friendly, helpful and informative. Process went very smooth. Would return for my next purchase.

TM

14 de sep. de 2014

We recently moved down here and were shopping for a vehicle for our family. We settled on a Nissan Pathfinder and visited Nissan of Lake Norman. We worked with Anthony Walker and Bud, who were very helpful, knowledgeable, and professional. There was no hassle negotiating and they eagerly and easily help us put together a good deal on the truck. I would recommend them without hesitation. TAM

CommanderBenson

14 de sep. de 2014

Two weeks ago---30 August---my wife and I visited the Modern Nissan of Lake Norman dealership to test drive a 2014 Nissan Altima 3.5 SL. As my wife will tell you, I don't buy so much as a stapler without devoting hours to researching makes, models, and the businesses selling them. The Altima 3.5 SL was on my very short list of autos I was considering, and the only one that isn't touted as a "luxury car". But from what I had uncovered in expert opinions and consumer reviews, the Altima 3.5 SL had everything I wanted in a new car.Of all the Nissan dealerships that had a 2014 Altima 3.5 SL, I chose to approach Modern Nissan of Lake Norman first. That, again, was because of research. On various sites, including this one, the consumer comments regarding Lake Norman Nissan were numerous and overwhelmingly positive.Now I know why.In thinking back over the experience, I don't find a single thing I can give a downcheck. The personnel with whom my wife and I dealt---Mr. Jason Spruill, sales consultant, and Mr. Chris Young, the sales manager---were thoroughly professional and knowledgeable. They were courteous and genuinely pleasant, with none of that phoney "friendliness" that I've seen car salemen use at other dealerships. There were none of the other red flags that people tend to associate with the car-buying process: no hard sell, no bait-and-switch, no interminable waiting while the salesman "consults" with his boss. Mr. Young and Mr. Spruill were respectful of the requirements and limits that I had set down for myself in making a purchase; they made no attempts to cajole me into spending more money or making more payments or going anywhere I didn't want to go.The single best word to describe it was professional---from the moment my wife and I entered the lot to being handed the keys to our new car. The negotiation part---the part which most people hate---was about as unstressful as such a thing can be. Mr. Young and Mr. Spruill were fair and above board. They worked hard to earn our business. At no time did they pressure me to do anything I didn't want to do.The deal which finally closed the sale was exceptional, and like Mr. Young and Mr. Spruill themselves, it was fair and above board. I've examined it every which way and there are no hidden "gotchas".My wife and I left thoroughly impressed. To be sure, this was business we were conducting with Lake Norman Nissan, but it was about as pleasant an experience as car-buying gets. If you're the kind of person who dreads walking into a dealership showroom, this is the place for you to go. You may or may not leave with a new car, but you won't feel like you've been bullied or had the wool pulled over your eyes. You'll be treated respectfully and---I can't stress this word enough---professionally.Oh, and the 2014 Nissan Altima 3.5 SL we bought has been an outstanding car! Granted, it's only been two weeks and I've put only four hundred miles on it. But so far, everything about the car has been marvelous. There've been no hidden "gotchas" there, either. You can pay more for a "luxury car" and get less.

todddc

7 de sep. de 2014

Both Anthony Walker and manager Bud were very friendly, and professional. They were not pressuring us at all and were very attentive and accommodating . I would recommend them highly and would use them again without reservation.

Mitchel73

6 de sep. de 2014

Gil Barcy worked with me in a thoroughly professional and friendly manner to address my needs in a unique car buying situation. Ken Mezar (hope I spelled his name right) was also a pleasure to work with and satisfied my requests quickly and professionally. We started the process by phone, text, and email which led me to believe it was worth my time to drive 90 miles to look at buying a car from Gil. I brought home a 2014 Rogue SL and I bought it through the Costco program. I'm sure everyone works to high standards at Modern but I know Gil and Ken will do all they can to make your car buying experience wonderful.

Crousenc

3 de sep. de 2014

We had looked for a truck for 8 weeks. Walked away from two trucks because the dealers were hard to work with. Either presented sub standard used trucks or added hidden "fees". We went to Modern Nissan thinking it was just another dealership. Were we wrong! David and Chris were outstanding. Gave us the price on the truck we were looking at and also the price on a new truck. Ended up with a brand new truck at great price. To prove how much we trusted them, we did not drive the truck until we drove it off the lot. Great team. I will send everyone I know to this dealership and will visit them for my next vehicle. They have an awesome group of folks!

StuJo

2 de sep. de 2014

Buying a car can be a hassle and generally I don't look forward to dealing with the salespeople. Both the salesman (Gil) and the sales mgr (Chris) were direct and fair when quoting pricing. I feel like I got a good deal on a 2015 Altima. Everyone, from finance to service were friendly. Even the guys in training were approachable and not pushy (thanks Will) Overall, it was a good buying experience.

June

1 de sep. de 2014

I had a very pleasant experience buying my preowned vehicle. The salesman, Aaron Roark, was extremely knowledgable, friendly and helpful. I would recommend this dealership highly and would not hesitate to buy another vehicle here.

Garcia C. Elder

27 de ago. de 2014

From the time I walked in the door of Modern Nissan, I felt like family!!! Aaron Rourk met me at the front door with a smile on his face. I explained to him my needs as well as wants in a vehicle. No lie....the first car he showed me....WAS THE ONE!!! I FELL IN LOVE WITH IT!!! The whole staff at Modern Nissan was PHENOMENAL, I HAVEN'T EVEN DROVE MY CAR OFF THE LOT YET, BUT THINKING ABOUT MY FUTURE PURCHASES BECAUSE I WILL BE BACK!!! :)

Helen H.

25 de ago. de 2014

I recently had a great buying experience at Modern Nissan. Our Sales Rep, David Dillow, was wonderful to work with. He was both passionate and knowledgeable about the Nissan product and was excited to share all the great features of the Altima. David worked diligently to make sure I was getting the best car for my budget and helped me reach a deal that I was happy with. There was no sense of being rushed into making a quick decision nor did I feel pressure to close the sale. Modern Nissan has assembled a professional and courteous staff so what is often an experience that most people dread turned out to be a fun and enjoyable one. I have no reservation in recommending Modern Nissan and be sure to ask for David!

Jamie Dilport

23 de ago. de 2014

I received great service at Modern Nissan of Lake Norman. The service was very fast and the sales team was very knowledgable about the vehicles. I plan to return to the dealership in the future.

Domenick & Valerie Roberti

22 de ago. de 2014

My husband and I had a great experience with salesman David Dillow at Modern Nissan. We first purchased a 2014 Rogue in March 2014, then a pre-owned Sentra in June 2014 from David. We are purchasing our third car, a 2014 Altima from David also. Every deal has been a pleasure to negotiate. Beyond David, the Sales manager Chris Young, has went out of his way to make any bump easy. Pat Ainsworth in finance was quick to answer any questions we had. You guys ROCK!

Daughter's first car

22 de ago. de 2014

My daughter test drove the Nissan Versa at a different dealership and loved it. However, they didn't have her color - Blue, and I wanted a cheaper sales price! I found the car on Cars.com across town and sent them a note to hold it for me. They emailed me back the next morning and gave me a call to set up a time when I could come check it out. I went across town by myself, and they offerred to let me take it home for my daughter and husband to check it out! That was awesome!! I was able to keep the car for a couple of days until I could arrange to bring my daughter in to close the deal! They worked to get me a great rate in financing, and now she is driving into her future! Thanks Aaron and Ken at Modern Nissan!

Nick P

22 de ago. de 2014

Just bought a 2014 Murano and leased a 2014 Maxima. The staff at Modern is professional, courteous and very direct. I really appreciated that the negotiating process did not involved the game playing that can occur at many dealers. Gil Bracy was especially great to work with and I believe we got two very good deals. I'd highly recommend Modern and Gil to anyone looking to purchase a car

370 Paul

22 de ago. de 2014

Had shopped the cost of a new battery for my 2010 370Z at Advance Auto prior to calling Modern Nissan. The Z has tricky little clips to extract the battery that neither Advance nor I was interested in breaking in order to change the battery out. Called Modern & was invited to drive right in without an appointment. They took the car in immediately, changed the battery out for me at a comparable $90 price, with no labor charge. They also hand washed the car for me as an added benefit of bringing my car there. This was my 1st visit to Modern and it was a productive & pleasant experience. The Service Manager was competent, polite, respectful & awesome in general. The service experience gets an overall A+ from me.

Nickp1980

22 de ago. de 2014

Purchased a 14 Murano and leased a 14 Maxima. Moderns staff was excellent to work with. They were courteous, professional and vey direct. I really appreciate the fact that they didn't waste my time haggling over price. Got great deals and I intend to buy all my vehicles from Modern of Lake Norman. Gil Bracy was the Modern Salesman that we worked with and he was outstanding. You wont find anyone better to work with.

pchickene

22 de ago. de 2014

Had shopped the cost of a new battery for my 2010 370Z at Advance Auto prior to calling Modern Nissan. The Z has tricky little clips to extract the battery that neither Advance nor I was interested in breaking in order to change the battery out. Called Modern & was invited to drive right in without an appointment. They took the car in immediately, changed the battery out for me at a comparable $90 price, with no labor charge. They also hand washed the car for me as an added benefit of bringing my car there. This was my 1st visit to Modern and it was a productive & pleasant experience. The Service Manager was competent, polite, respectful & awesome in general. The service experience gets an overall A+ from me.

Richard Stouffer

20 de ago. de 2014

I purchased a new Versa Note from This Dealership! I must say it is the Best Car Buying experience I have ever had. Bud Neely was the Salesman, and he went above and beyond to make sure we had a wonderful car buying experience. From Start to Finish, Bud Neely did his best to make sure it went smoothly as possible for us. Could not ask for a better place to purchase your next vehicle and use Bud Neely as your Salesman. Go to Modern Nissan and ask for Bud!!!

"Pathfinder Fan"

16 de ago. de 2014

This was a very enjoyable experience!! Everyone was extremely helpful and courtious!! Made our day!!

The D's

16 de ago. de 2014

Buying a car is not usually fun....however, our experience at Modern Nissan was wonderful. Aaron Rourk our sales rep was knowledgeable, courteous and patient. Ken Mezger, the finance manager, was also a pleasure to deal with. After visiting many car dealerships in our search, we feel we can say that Modern Nissan is hands above most of the places we visited. We look forward to many years of driving pleasure with our 2014 Murano LE.

Dan Bolick

15 de ago. de 2014

From the time I stepped out of my car at the dealership until the conclusion of business, I was given every courtesy. There was no rushing to close the sale. The salesman that I dealt with was easy to work with. I picked out a car from the inventory and was on my way in very little time. All of my questions about warranties and service were answered and I was given positive responses. Their warranties whether for new or used cars would be hard to beat! After getting home, I received follow-up calls to make sure all was going smoothly. I plan to visit Modern Nissan for my next car, as well!

frances

13 de ago. de 2014

As an older female car shopper I was very impressed with the nice young salesman that took time to explain the all the many features of the Altimia I am interested in. Aaron Rourk was very polite and knowledgeable and made my visit a wonderful experience. he was very friendly and helpful . when I am ready to purchase in the near future I am looking forward to dealing with Aaron again.

dhines03

12 de ago. de 2014

First time buyer. They were really helpful! Aaron rourk was my salesman and he was great! The guy in finance was great also. Me and my fiance left feeling 100% satisfied!!

DhiMon H

11 de ago. de 2014

My salesman was Aaron Rourk! He was all around great. my fiance and I felt very comfortable and were well helped. The guy in Finance worked well also. Definitely great first experience getting a new car. Very Happy ! 5+ stars :)

Stacy Oxendine

11 de ago. de 2014

Recently purchased 4-door truck from Modern Nissan and recommend this dealership. From the test drive to signing the deal everyone we dealt with was professional, but friendly, answering all questions thoroughly. . Had a short wait for finance representative, but he proved to be very efficient and handled all the paperwork within 30 minutes once we got started. Good experience for us. Highly recommend sales rep, Gil, he answered all questions, described and demonstarted every feature fully, hooked up the bluetooth app, showed us everything we needed to know re security and operation of vehicle, including the warranty and service.

Boris

11 de ago. de 2014

We were received very well by the salesperson, Jason Spruill, who asked the right questions to understand what we were looking for. Then explained to us all important details, organized immediately the test drives. Overall great buying experience.

BTAKOV

11 de ago. de 2014

Great buying experience. We were received immediately by the salesperson, Jason spruill, who asked the right questions to determine what we were looking for. Very professionally he explained to us the different options and organized immediately the test drives. We were convinced and purchased the 2 vehicles on the spot.

Dale H

9 de ago. de 2014

I have purchased several cars at Lake Norman Modern Nissan and all have been exceptional. The professionalism and consideration for the customer are real, and the puchase experience is very positive. Aaron, my salesman, kept the experience positive and moving along well. If you are looking for a car, a straight-forward approach to car buying, I strongly recommend Aaron and Modern Nissan at Lake Norman, NC.

Jason

8 de ago. de 2014

Purchased a pre-owned 2013 Altima from Modern; I worked with Aaron who was very knowledgeable and able to answer all my questions about the vehicle and was a pleasure to work with. The sales process was about as smooth as can be from start to finish, and highly recommend Aaron and the sales team at Modern. Thanks!!

DavidC

6 de ago. de 2014

My salesman, Aaron Rourk, must have learned sales from my generation. I have visited several places lately and discounted the other places due to the lack of service. Here I found a good looking, and clean dealership who believes in giving a great deal and great service. The choices there were outstanding and I found everything that I wanted. The service department was large and spacious as well as very clean. Aaron made it a point to show me the Service Department and extoll their virtues. I hope I don't have to use them too much but I found a great place where I can be very comfortable. I have HATED car dealerships since 1980 but today that changed. I felt like I was the only customer they had.

Rollie

5 de ago. de 2014

The staff won't let you miss a detail! Got a look at each model, and gave sensitive responses to the little bugaboos, until we got to just the right model. They will give you the time you want and need to find just the right fit. and then they will make sure you have all the information you need to drive it away safely with a big grin on your face.

Pradeep Kumar Tatti

30 de jul. de 2014

Am very much pleased with the customer service from Aaron Rourk. Appreciate your service. Thanks to the entire Modern Nissan of Lake Norman team.

Vanessa R. Howard

29 de jul. de 2014

Awesome personality, I would come back for more business.

ddillow

28 de jul. de 2014

My wife and I purchased our 2014 Altima from David Dillow at Modern Nissan of Lake Norman. David was excellent to deal with and made our car buying experience the best we have ever had. He was very professional, easy to relate to and very accommodating. He treated us like we were his most important customers and that made us feel very much appreciated. We would recommend his services to anybody. We will definitely be back at Modern Nissan for our future car purchases.

AGodwin

24 de jul. de 2014

My first time buying a car was a great one! I think didn't think it would have been so easy. When we pulled in we were greeted by Mike Adkins. We told him that we needed a car better on gas but needed to have the space in the backseat for our son's car seat and room for his stroller in the trunk. We were honest that we weren't looking for a brand spankin' new car we wanted a certified pre-owned because we knew our credit was not very good. We told him we wanted to trade my husband's 06 chevy silverado truck in so we could get this car. He looked over the truck with us present and didn't try to hide anything that would decrease the value of the truck he marked anything he saw and pointed it out to us. He made sure we got top dollar for our trade it. He was very nice didn't push what he thought we needed for a vehicle. I told him we were looking for an Altima or Maxima something that was going to be good on gas. Since we arrived at the dealership late he didn't push us out the door when they closed at 8 just said they wouldn't be able to talk to a bank this late that we should come back tomorrow morning/afternoon to look at some cars to get a price that way they can talk to the bank. I told him before we left I saw an Altima on their website that I would be interested in looking at. He felt very confident that he could get us in a car even though we were trying to rebuild our credit. We didn't leave till 830 that night. So I went up the next day (without my husband since he was still at work but I took my mom with me) he remembered which car I was talking about and had the keys already for me to test drive. He offered to bring the car around since it was drizzling I told him that I would fine but thanked him for the offer. I looked over the car and drove it. I told him that this is the one I wanted. He didn't try to get me into another car he understood what I wanted and needed. We went in got the paperwork around and waited for my husband to get there so he could sign the paper work. They got us approved to get the car. While we waited he didn't push us out of his way to make another sale. He offered several times if we needed anything to drink. When my husband got there he wanted to look at the car before he signed anything and Mike took him out and showed him the car without complaint even though it was raining a little harder. He was very friendly and never once made us feel unwanted. Even the though they closed at 6 that day (Saturday) we didn't even leave till after 8. He stayed until we were finished with the finance guy. Asked if we had any additional questions about the car before he left for the night. We will be going back to Modern Nissan again for any other purchases in the future. As for Mike Adkins he was amazing! We kept him later at work two days in a row and didn't show his body language or tone of voice that he was annoyed with having to stay late! All around my experience was great! I highly recommend Modern Nissan as your next dealership and Mike Adkins as your Salesman!

PURNA

23 de jul. de 2014

Great Customer service, Aaron really helped me through the whole process. Overall am VERY MUCH SATISFIED

LSimmons

23 de jul. de 2014

Very freindly staff. Knowledgeable about the vehichles.

Wooden

23 de jul. de 2014

Aaron did a really good job in assisting us. The buying process was somewhat long, especially with a kid with us. With that being said, I would recommend my friends to purchase a car from Aaron.

Altimabt

22 de jul. de 2014

We've been thoroughly pleased with the professionalism and courtesy extended to us by Aaron and the rest of the staff that we met during our car buying process with Modern Nissan.

lmy1019

21 de jul. de 2014

I recently just purchased a 2014 Nissan Rogue from Mike Adkins. Not only do I love my new car, but I had a great buying experience. Mike was able to get me a great deal on my trade in and worked hard to get us the best vehicle for the best price. I was impressed by the professionalism with everyone there. I would definitely recommend Mike Adkins and Modern Nissan to everyone.

Donny

18 de jul. de 2014

I came to Modern Nissan on July 3rd because I had found a car online I was interested in, when I arrived I was greeted by Mike Adkins. Since it was hot outside Mike sat me in his office and walked across the car lot and drove the car to the front door and turned the AC on so it would cool down for me instead of having me walk around the lot and get into a hot car. When I didn't like the car Mike quickly recommended another car and repeated the process. During the test drive I noticed some road noise, instead of selling me the car then fixing the problem Mike and his sales manager fixed the problem then let me drive it again. Not once did they pressure me to buy the car before it was fixed. Mike even delivered it to my house on July 4th because I couldn't take it home that day. Mike Adkins and the entire staff at Modern Nissan of Lake Norman are truly professionals and I would encourage everyone to visit them if you are looking to buy a car.

Zach and Cathy

16 de jul. de 2014

aaron and jason was very sweet and helpful on our new perchase... thank you so much for your great service..

fishmandan491

16 de jul. de 2014

I've been considering a new Nissan Leaf because of the distance I have to travel to and from work everyday and the amount of money I spend on gas. Even though the dealership worked out a great deal for me on the car and I was ready to buy, Jason Spruill insisted that I take the car home overnight to be absolutely certain I was comfortable with the car. The car's range on a full charge isn't much more than my drive to and from work, and he wanted to make sure I would not sweat the range on a normal working day.He was right, and I didn't have quite the range I thought I would. That is, the range on the car itself is fine, but I drive further on a day to day basis than I had previously thought. When I brought the car back, Jason completely understood my concerns and did not try to pressure me into finishing the sale and having to adjust my life around a new car, rather than the other way around. Where any other dealership and any other salesman would have been happy to just make a sale and xxxx the consequences, the integrity Jason Spruill and Modern Nissan of Lake Norman have is a refreshing change from the usual car buying experience.I did not buy a car from Modern Nissan. Not yet. But I would still recommend them as your first stop for an honest and fair car buying experience.

YAB

14 de jul. de 2014

I had great experience while purchasing my vehicle. My salesman, Aaron Rourke was pleasure to deal with you. He was able to answer all of my questions and was easy to talk with. Dealing with him made the process painless. I would definitely recommend Modern Nissan to my friends. Everyone I dealt with extremely courteous and professional.

Linda

11 de jul. de 2014

on line I found 01 Saturn with low miles and very good price. Working with Aaron Rourk was a very pleasant experience. From the moment I walked in the dealership I was not pressured or made to feel uneasy about making decision to purchase. Test drive and overall explanation of the vehicle "sold" me.

Joel

10 de jul. de 2014

I had Aaron Rourk. It was a great experience with a fair price off the bat. I would recommend them to anyone.

Tired of shopping for cars

10 de jul. de 2014

I was shopping for a new car and went to Modern Nissan of Lake Norman. Mike Adkins took extra time to show me several different cars helping me pick out the exact one to fit my needs. Mike and Chris (sales mgr) then negotiated a great price for my new car and gave me more than I had expected for my trade in. Thanks to Mike and Chris for all of their hard work.

Sandra

9 de jul. de 2014

Modern Nissan treats you the way a care dealer should treat you when buying a car! What a great experience. My salesman, Aaron, was absolutely terrific. He was kind, professional, courteous and worked with me so I got the car wanted at the price I could afford. I was very impressed with how easy and hasslefree Aaron made the process. The entire staff was friendly and courteous and I will be recommending Modern Nissan to all my family and friends. When my son needs a car I will be back to see Aaron, A happy satisfied customer iis a loyal customer. Thanks Modern Nissan and Aaron - great job!

Blaket72

9 de jul. de 2014

I purchased a 2014 Pathfinder from Mine Adkins at Modern Nissan. He gave me an incredible deal on the new car and on my trade in and even drove 4 hours each way to deliver my new car to me in Georgia. This was the best car buying experience I have ever had. I would definitely recommend Mike and Modern Nissan of Lake Norman to anyone looking for a vehicle.

Elizabeth McCracken

7 de jul. de 2014

I would recommend modern nissan. Overall very good experience except It took 6 hrs to complete the sale.

Jeff L

3 de jul. de 2014

I went in to buy my first car and talked to the sales person David. He was a very funny guy and made the buying process very easy and painless. Also, David helped negotiate the monthly cost down to the point were I feel very comfortable in making my payments With David's help I ended up getting a 2011 nissan sentra special edition with very little miles on it. Needless to say I know exactly where in going to buy my next car

Tom Murphy

3 de jul. de 2014

My wife and I had a very pleasant experience. The staff was very friendly and our sales associate ( Gil ) was very knowledgeable and made us feel welcome. We felt no pressure to buy.

Jen S.

27 de jun. de 2014

We are so happy with the entire experience we had at this dealership. We would be delighted to shop there again. They were eager to help us find exactly what we were looking for.

Betsy

27 de jun. de 2014

This by far was the best car dealership experience I ever had. Everyone at the dealership was friendly and happy. It makes a very good impression. The salesmen we worked with made the process painless because of their knowledge and experience. No run around here. Their Leaf expert was truely an expert. He knew the answers to every question and much more. I will recommend this dealership without hesitation. And we will be back to buy here again!

lmtheobald

26 de jun. de 2014

We went to this dealership after already checking out Toyota and Mazda. I was very impressed with everyone there; we mainly worked with Eric Carter, but we also spoke with the manager that was there as well as the finance guy, who were equally great. In comparing to the other dealerships, I found Eric and the staff there to be extremely respectful, patient, and were quite knowledgeable about the cars on the lot. Eric took great care in going through all of the features of the car we were interested in and answering all our questions. They were very helpful in keeping us within our budget, as this was unfortunately not a planned expense (last car blew up in the garage). I had never bought a car before myself and this was definitely an intimidating thing for me (luckily my husband has done this before), but they made it a relatively enjoyable experience. We will definitely be going back here for our next car and I have recommended them to my friends and family.

djo

25 de jun. de 2014

Nissian of Lake Norman have been very good with service and communication. I had a very good experience thus far on purchasing my new Rogue. Thank you Mike and Aaron keep up the good customer service. Donna Jo

Rushed Dave

23 de jun. de 2014

I purchased a used 2009 RAV4 from Modern Nissan on June 21, 2014. The Manager (Chris) and Sales Person (Mike) went above and beyond to ensure that I was comfortable with the deal. Because I was in an extreme rush, the team accommodated me and I was able to test drive and close the purhcase with 1 hour (with test drive and financing). The Salesperson (Mike) met me the next day, on his day off, at the dealership with the vehicle fully detailed and a full tank of gas. The entire team was friendly and straight forward about the vehicle and the deal. I am very pleased. David Newnan, GA

DavidSummerlin

23 de jun. de 2014

I stopped by to view a used Toyota RAV4 on June 21st. I was in an extreme rush as I had a family obligation to attend to about a hundred miles away. I was able to test drive, negotiate a purchase, and finance the vehicle within one (1) hour. The team of Chris Young, Mike Adkins and the Finance Manager provided excellent customer service throughout the process. The team was very honest and straight forward about every aspect of the purchase. I would not hesitate to do business with them again. Finally, the salesman (Mike Adkins) met me on Sunday to deliver the car even though the dealership was closed. This was about as easy as car buying can be. Thanks to the team at Modern Nissan!Sincerely,David,Newnan, GA

Tcaldwell

16 de jun. de 2014

I have to take time and give a special thank you to Modern Nissan of Lake Norman. Ashlee Smalls was absolutely outstanding, she was patient and understanding to our needs. It took close to a week to make a final decision but we left the dealership happy. If you need to buy a car and want a a great buying experience and an awesome salesperson then you have to purchase your next vehicle with Modern Nissan of Lake Norman and be sure to ask for Ashlee Smalls

Niru

14 de jun. de 2014

Initially my friend came to this place found out about the car and told me how much the price is and all financial related stuff. I was working with Aaron in here at modern nissan. He is really good, patient in showing all the available car features and performance. He called me and gave an update everyday about the status of the car and the way he communicated with me was really good and bought the car finally. New buyers i would recommend to work with Aaron. He is your go to guy.

Mindy B.

14 de jun. de 2014

I purchased a used Nissan 350Z from Modern after visiting other dealerships. The quality of my car was amazing. Modern prepped the car and made sure everything was in working order. Though other dealerships may do the same, Modern went above and beyond the ordinary. It was like I was buying a new car. I couldn't be any happier with the Internet pricing, friendly and knowledgeable sales staff and quick transaction at the time of delivery. Will definitely return for further purchases.

SEMICUSTOM

13 de jun. de 2014

It was a pleasure dealing with David. Made a deal happen for my daughter that I thought would be impossible .Was in and out in a short time. Everything went really well. P.S. We will be back.

Dodson

28 de may. de 2014

Ashlee Smalls did an amazing job, she was thorough and professional. I am so grateful we had her as a sales person than the typical guy. I will tell all my family and friends about Modern Nissan of Lake Norman and will have them ask for Ashlee when they get there.

A new Nissan fan of life.

25 de may. de 2014

I always dread going to a dealership to buy a car. There always seems to be a lot of drama. I had a general idea of the car I wanted and talked to the salesman about the car. After a test drive we sat down to discuss price and I was pleasantly surprised with the lack of drama. Everyone was very helpful and seemed happy to assist. I will do business with again!

KingsleyLazar

24 de may. de 2014

I got my first car Nissan Sentra 2014 Here. It looks cool.The price is decent. The Sales person helped lot to classify cars.I would recommend this.

Stars Aligned

19 de may. de 2014

After multiple visits to the Modern Nissan dealership the stars have aligned for the purchase of my first Nissan. There was not one time during any of my visits that I felt pressured to purchase a car, which sets this dealership apart from others. It is commendable in this day to have an entire crew that goes above and beyond to make sure my wife and I feel like we are a part of the Modern Nissan family. We are a Nissan family for life. Special thanks to Gil in sales and Sales Manager Chris. Don't take my word for it, stop by and you will not be disappointing!

JMBurak

18 de may. de 2014

After multiple visits to Modern Nissan showroom my stars have aligned for the purchase of my first Nissan. There was not one time during any of my visits that I felt pressured to purchase a car, which sets this dealership apart from others. It is commendable in this day to have an entire crew that goes above and beyond to make sure my wife and I feel like we are a part of the Modern Nissan family. We are a Nissan family for life. Special thanks to Gil in sales and a Sales Manager Chris.Don't take my word for it, stop by and you will not be disappointing!

BACANDY

13 de may. de 2014

I haven't bought a new car from a dealership in 20 years and dreaded the process. No need to because this was a fantastic car-buying experience. I ended up at this dealership becasue I was going through the CostCo buying service. I worked with Gil Bracy, who was knowledgeable about the car and excited about the brand. He listened to what I was looking for and found it. Everything about this transaction was easy and pleasant. I highly recommend this dealership and Gil Bracy in particular.

klmonaco

22 de abr. de 2014

There was no pressure to buy a vehicle on my first visit. They worked with me to get me the car I wanted at the price I wanted. I would highly recommend this dealer and our sales person, Jason Spruill.

lpridgen

21 de abr. de 2014

Eric was very helpful in every aspect of the sales process. He handled my VPP from Nissan North America with extreme professionalism. He was also very thorough in familiarizing us with the vehicle. Eric went a long way in creating more than a sales/client relationship, he created a sense of buying from a friendly person you can count on.

HaleneMiller

21 de abr. de 2014

Gil handled us very well. He was professional and was quite familiar with a Nissan. He had the car ready for us to pick up after the sale was finalized.

seamancm56

20 de abr. de 2014

I have leased two vehicles in the last 3 months. Sales people were great. Eric and Stan were outstanding people. I was a great leasing experience. Thanks guys.

bprice77

18 de abr. de 2014

We visited the dealership on Tuesday in the heavy rain and were meet by Ray who was very friendly even though it was raining he answered my wife questions and let her choose the car she wanted that day. We returned on Thursday and were met by Ray again who introduced us to Mike another salesman who let my wife really get to feel the car she wanted he explained everything he could and got us a good deal on the price' Pat, who helped with the financing, got us a good interest rate and other little goody for service and warranties was very helpful and friendly. We would like to thank them for staying late and getting us out with a new Juke that my wife loves very much. Thanks fellows she enjoys her new car and will take a short road trip Saturday

cfryberger

6 de abr. de 2014

I give Eric Carter a 5 star rating for his helpfulness, his lack of any pushiness, his explaining everything about the car. He understood his product very well. At delivery, he went over all the accessories and helped transfer everything from the old car to the new car. A very satisfied customer, Carolyn Fryberger

Vicki W.

2 de abr. de 2014

The Salesman (Gil Bracey) was very knowledgable of all the Nissan vehicles. He made the experience pleasurable. I like the no hassle no pressure atmosphere that Modern Nissan has. Would definitely recommend to my friends and family.

vickiwood

2 de abr. de 2014

Gil Bracy was an excellent salesman. He told the time to explain all the bells and whistles of the car. Answered all my questions promptly and honestly. It was a pleasure working with him. Will refer him to my friends and family.

JanetSalpietra

31 de mar. de 2014

This past weekend we purchased a Nissan at Modern Nissan. We looked at two different models, and Eric was very knowledgeable about both vehicles. We visited other dealers in the area, and the experience at Modern Nissan was exceptional. Both the shopping experience and the purchase/finance experience were pleasant and hassle-free. We will definitely look to Eric at Modern Nissan when we are shopping for cars in the future.

levisgenes

30 de mar. de 2014

All Sales staff were very friendly and helpful. They were knowledgeable about the cars and spent the time helping with the technology. No one was pushy and they were very efficient. I would definitely return. They honored the price quoted.

Cavedo

28 de mar. de 2014

Gil made the purchase experience very pleasant. He explained the functions of all the parts of the vehicle. We enjoyed our entire session with the staff at Modern Nissan and we would recommend the organizition to anyone that was interested in the purchase of a Nissan.Sincerely, Bob and Becky Cavedo

BPgolfer

27 de mar. de 2014

Great Dealer and Sales associate to work with. Went all out to please. Good deal and service.

BMackeith

27 de mar. de 2014

We enjoyed working with Ashlee and appreciated all her hard work in getting us the best deal possible. Ashlee is a truly exceptional salesperson!

ASells

27 de mar. de 2014

Ms. Ashlee Smalls was very well versed in her salesmanship. We enjoyed the test drive and I told her she should have been a tour guide. I purchased my Nissan truck 24 years ago and still drive it so it was like homecoming.The New Sentra is a beautiful car and Ms Smalls is a lovely person.

bt7830

27 de mar. de 2014

I first used Modern for service of a company truck. Service dept. was great to work with. We then used a groupon for NC inspections of our two cars and again the service dept was great to work with. When we decided to purchase a new mid size truck, Modern was one of the places we decided to look at since the service dept. was great to work with and we had looked at cars there before, but ended up going with a employer lease benefit. Not because of customer service, financial reasons we could not pass up. When we entered the dealership, Eric approached us and got some info as to what we were looking for. They had several trucks on the lot and the one we wanted to look at had just come in that morning. Eric found the keys, we took for a test drive and started talking numbers. In the meantime, the service dept took the truck and got it ready in case we bought. After some negotiating, we traded our 2005 van for a new Frontier. The truck was ready for us, cleaned up and fueled up. We were there for a few hours from start to finish, but that is part of the car buying process and we know it. I will continue to shop there and use the service dept. All in all, we had a very good experience and would recommend the dealership to others.

toninc1

25 de mar. de 2014

David was very helpful and understanding of my situation. He helped to get me in a car I could feel safe and afford even though I had credit that was not up to par.

Valerie & Domenick

25 de mar. de 2014

My husband and I went to Modern Nissan to look at the 2014 Altima. We drove off with a 2014 Rogue instead! David Dillow was extremely helpful with any questions we had. This was our first purchase from Modern Nissan and the service received was above expectations.

ckbpta

21 de mar. de 2014

This was my first car buying experience and I could not have asked for any better. Eric and every employee were very welcoming and helpful working with me. I've been to other dealerships that have "over-pushy" salesmen that make the experience miserable, but I have to say I thouroughly enjoyed this experience!! I would recommend to anyone who is looking for a great car and a nonstressful buy to go see the guys at Modern Nissan!!

VJoyner

20 de mar. de 2014

Ashlee Smalls was by far the best car sales person I've ever experience. Her knowledge and patience really assisted me in making a pretty tought decision. The facility was clean and the management team made the buying process easy. I will recommend all my family and friends to this dealership

fna6454

19 de mar. de 2014

We were first greeted by our Salesman Eric Carter.... I guess the word salesman would be an in accurate title... I prefer to use genuine human being... Eric was by far the best representative of a dealership we have even encountered, caring, passionate and trusting... Yes, i know these words generally arent used inside a dealership, hence for the term genuine human being. Eric first welcomed us (wife and 8 year old and 11 year old boys) inside, sat us down and gathered information as to what exactly we were looking for, never once did he stray away from my needs to benefit his.... My wife and I located a vehicle that we really had serious interest in purchasing, however that vehicle was located at one of their sister dealerships in Raleigh NC, couple hours away. Eric would then explain to us that maybe we should test drive an identical Nissan pathfinder that has the same engine. The vehicle performed very well, which gave us a better feeling about the vehicle in Raleigh. Eric informed us that he could have that specific vehicle at his office the very next day so we could really see upfront and in person what we had interest in purchasing. Needless to say, we loved the vehicle that was brought down to us and began the financing and negotiations on the price. We had our bottom line figure right up front, we informed Eric this is what we want to pay, not a penny more, however a dealership is a business, they are there to make a profit as well, their employees are there to make a living, so draw your bottom line and stay firm, let them be the one to say we cant sell it at your price. Anyways, once we informed Eric of our number, with the going back and forth thing with his manager, finally a manger, not sure of his name, and wont call him out either came over to explain to us why he couldnt let the price go for what I wanted. He was a little pushy and a little arrogant, however I didnt let him take control of the situation, explained to him my bottom number and informed him that was it, not a penny more... Again, his attitude was negative, so be it, you need thick skin to deal with these guys. We attempted to leave just when he said hold on once again, and 2 minutes later Eric came back to us stating we got the vehicle at our price.... The place is great to deal with, other than that one manager, too bad for him.. I would absolutely buy another vehicle there and deal directly with Eric Carter, he was a great associate, went above and beyond for us, not only my wife and I but our kids as well.... It was a great experience, just too bad the manger put a kink in the whole experience. I will also be forwarding this review to Modern Nissan of Lake Norman Senior level Management staff and hope that any one reading this review doesnt get the negative impact from the manger that we received... Overall 2 thumbs up and the vehicle is a gem!!!!!!! Thank you again Eric, youre the man!!!!

Mjaycocks

18 de mar. de 2014

Great first experience. Eric was great and very knowledgable. Never felt pressured. Would highly recommend Eric Carter and modern nissian of lake norman for your next car purchase.

AngelaS

16 de mar. de 2014

Drove over 3 hours to consider buying a used car after researching for the past few weeks. Was worth the drive. Got a great deal and was a great buying experience. Thanks to Stan for taking car of us. Will highly recommend dealership to others.

Jdoon

14 de mar. de 2014

I highly recommend this dealership. Car buying can be a very stressful and frustrating experience. However, when you are treated well by professional staff it can be an exciting and very enjoyable experience. I obviously prefer the later which was the case at Modern. I strongly feel that I got a better price than I could have gotten any where else.

JDoon

14 de mar. de 2014

Our recent purchase of a new Nissan Xterra at Modern Nissan was a very pleasant experience for my wife and I. Everyone was exceptional. I highly recommend Modern Nissan.

chrishigh

12 de mar. de 2014

David was an excellent sales consultant and really did a great job ensuring we were pleased with the outcome of our experience. David listened to what was important to us and really made an effort to find the common ground without being overbearing like so many dealerships do. After the sale, David did a great job following up to have accessories ordered and installed that were included in our purchase deal. He also called the day after the service appointment to ensure we were pleased with the outcome.I would recommend working with David Dillow as your sales consultant and based on my overall experience, Modern Nissan of Lake Norman is an excellent dealership to work with to conduct your car buying business.

JPlatt

11 de mar. de 2014

I have always wanted a Nissan Murano and Modern Nissan of Lake Norman made that happen for me. Ashlee Smalls was wonderful! Her knowledge of the vehicle and excellent service made this an easy decision. I am so excited to have my Murano. Thank you Ashlee!

JDR

9 de mar. de 2014

I neglected to give a shout out to Chris Young, sales manager in my recent review. He and Ashlee both made me feel like family. I would not hesitate to recommend this dealership or the people who work there. They went above and beyond the "normal" service to ensure that we were delighted with all aspects of this purchase. You Rock!!

RDBSGB

7 de mar. de 2014

Eric's knowledge of the Nissan Rogue was excellent. He answered alot of questions for me. He showed us all around the dealership,show room, service department. This is our first time purchasing with Lake Norman Nissan. Very happy, and plan to have all our servicework done with thing. Will be back when where are ready to trade again.

Ken

6 de mar. de 2014

The entire experience was the most professional of any dealership we visited. I would highly recommend Ashlee Smalls and the entire dealership to friends.

JDR

6 de mar. de 2014

Ashlee Smalls has made the car buying experiance as easy as possible. She has been extremely patient in explaining all the features and benefits of the car. The rest of the staff have also been very professional and helpful.

Mark and Natalie

28 de feb. de 2014

Last night, my wife and I bought our 5th car from Modern Nissan of Lake Norman, and Fabian has been our sales associate for the last few purchases. He is always friendly, genuine and meticulous - I can't think of a negative thing to say about the entire experience. We were in and out in about 2 hours, with a great deal on a new Altima. We will tell friends and family about the great experience and the folks at Modern of Lake Norman. Keep going the extra mile for your clients and even brighter days are ahead. Ask for Fabian the next time you need a quality new or used car.

RSTEGALL

27 de feb. de 2014

DEALT WITH SALESMAN DAVID PUCHLETTNER. MADE THE ENTIRE TRANSACTION VERY PLEASANT AND RESULTED IN THE BEST EXPERIENCE AT ANY DEALERSHIP. EXCELLENT KNOWLEDGE OF THE PRODUCT AND TIMELY MANNER OF ASSISTANCE. WOULD RECOMMEND DAVID AND DEALERSHIP TO ANYONE.

Hoyt hall

25 de feb. de 2014

I Recommend this dealership highly! Very nice and very friendly! I would definitely do Business at this dealership again in the future.they were very caring and I thank them for that.

ndhopper11

25 de feb. de 2014

My wife and I had a few disappointing experiences with other dealers/manufacturers for a new car purchase. We made the decision to view some cars at Modern Nissan most notably the Murano just to take a look at. Through the guidance, time, experience, and true caring of sales representative-Eric Carter we purchased a 2014 Nissan Murano. The entire experience was great and we found everyone every helpful and kind through the process. There was a true understanding established of our lifestyle and the perfect vehicle that would fit. We couldn't be happier with our new purchase and the support that has even occurred after our date of purchase. Thank you Modern Nissan and Eric!

mickdelong

20 de feb. de 2014

Called and scheduled an appointment. Everyone was friendly and I was offered and accepted hot tea. Eric and I worked together and agreed to a deal on a new Murano. I drove away a happy customer after Eric showed and explained all of the vehicle features

Mesha Dickerson

17 de feb. de 2014

very busy dealership!! but very nice people and the experience was excellent. the sales person david puchlettner was really cool and helpful and explained everything. they had exactly what i wanted and made the process a breeze. would definately buy from them again.

hannum14

14 de feb. de 2014

I will definitely get my next car from Modern Nissan Lake Norman. Friendly and helpful staff. They gave us a great deal on our Altima 2.5S. Very helpful sales manager who got us the best deal possible.

HuntersvilleSean

14 de feb. de 2014

I will definitely get my next car from Modern Nissan Lake Norman. Friendly and helpful staff. They gave us a great deal on our Altima 2.5S. Very helpful sales manager who got us the best deal possible.

mikefrost44

10 de feb. de 2014

I will not buy cars in the state where I live because the dealerships here add what is called a "local market adjustment" which is an addition of $2500 -$3000. I search online for the car I want, and that is how I found Modern Nissan of Lake Norman. The internet sales rep connected me with Mr. Carter, and we did the deal that evening over the phone. He told me what he would give me for my trade, left for a couple of minutes, and when he returned, he told me what my payment on my new car would be. I was at the dealership for a short time when I went to get my new car. It was well worth the three hundred mile drive, and I would do it all over again. Mr. Carter was completely professional and very helpful.

sdigmann

10 de feb. de 2014

This dealership was wonderful. I saw the vehicle I wanted online and they worked with me thru email and on the phone to finalize the sale as I live about 4 hours from the dealership. When I arrived at the dealership to pick up the car it was late. The salesman was off that day but he came in and waited for me to get there. He had the car all ready and the paperwork took just a few minutes. It was such an easy and enjoyable experience. I would recommend this dealership to anyone and everyone.

JMichelle

8 de feb. de 2014

Ashlee Smalls made this experience unbelievable from the time I step out of the car, she had a wonderful smile and a great personality and very knowledgeable. I would definitely recommend her to famiy and friends...

Jim

7 de feb. de 2014

I want to start off by saying, this review does not due the experience I had any justice. After looking over other reviews for this dealer I drove up there to give them a try. Had a BLAST! Tyrone Arrington was my saleman. Let me tell you, I would invite that guy to my house for a barbeque! Very professional and great to be around. Did not pressure. To be honest, did feel as if I was even buying a car. Gained more than a deal. I gained an experience

RamonCamacho

6 de feb. de 2014

The sales personnel were very friendly and worked with me and budget to meet my financial needs. They were very calm and I never felt pressured into getting something I did not need. I walked out with what I wanted.

kellyw1119

6 de feb. de 2014

Our experience was as pleasant as we have ever experienced in the not so pleasant task of getting a new vehicle as some dealerships waste time with go between people and Eric handled everything for us with grace and ease.

gcheek14

6 de feb. de 2014

The dealership was very focused on making my experience a good one. Eric did an outstanding job of explaining everything and keeping me informed of the process as we went along.

Ally

6 de feb. de 2014

Came in to modern nissan looking for a new lease. I met with Ashlee smalls and she walked me through the whole process. She was extremly helpful and informative. I will absolutely recommend her to all of my friends.

craigja13

5 de feb. de 2014

Eric was great to deal with. He was very friendly, took the time to help show me the vehicle multiple times and also provided his cell phone number so I could ask him questions outside of working hours. He was also very knowledgeable about all Nissan vehicles and listened and answered every question I had. Great dude!

BigMattt

5 de feb. de 2014

Before you buy a Nissan, you owe it to yourself to see Eric Carter at Modern Nissan of Lake Norman. After telling this mild-mannered sales rep the options we wanted in a Nissan Altima coupe, he seemed to morph into an over-protective dad searching for his teen daughter's first car. He gave us the pros/cons of every option/feature available, and pointed out things we'd given little thought to. We didn't find the right car on our 1st visit, nor the 2nd visit a week later; but by this time, we were so impressed with Eric's diligence & professionalism, we decided we wouldn't buy from anyone else without touching base with Eric. A few days later Eric found the exact car we wanted at a great price. Why couldn't this guy have been my Realtor?

keengsize

3 de feb. de 2014

I visited numerous Nissan dealers while searching for an Altima Coupe for my wife. In all honesty, each of the dealerships provided excellent service. It was during a visit to Modern Nissan of Lake Norman we met a sales rep named Eric - by far the best car-buying experience I've had. Knowledgeable, courteous, & straight-forward Eric stood head & shoulders above his peers. During my first visit, they didn't have the car we desired but I was so impressed with Eric I told him I wouldn't buy a car without checking back with him first. The next week he found us a great Altima Coupe at an awesome price. Then, as now, I won't buy another car without first going through Eric at MNoLN

CathyCulbertson

3 de feb. de 2014

I would recommend Modern Nissan to any one and every one that is in the market for either a new car or a used car. The sales People are wonderful, especially Eric Carter. He is one of the best Salesmen that i have had the pleasure of doing business with. I will defiantly go back to Modern Nissan in the future, and if Eric Carter is not there I will wait until he is back, But really every one was just wonderful. My daughter is VERY HAPPY!!!!!!with her 2012 Nissan Rouge, we LOVE IT TO!!! I can't say enough about how good we were treated by every one.

mrkscs

1 de feb. de 2014

I walked in and they started to listen as soon as I got there. They (Ashlee Smalls) asked me what I was looking for (2013 Sentra SR) when I walked in and she started there. I asked for better gas mileage and lower payments and I received both. They also took the time to explain was process was next and how long that would take. I was there for less than 3 hours, and with a new car! Everyone there was nice and pleasant. Great Job, Modern Nissan

truckfarm

18 de ene. de 2014

After 40+ years of purchasing cars I have to say that My new car purchase at Modern Nissan of Lake Norman was not only painless but pleasurable. That is typically not true with a car buying experience. Questions were answered, alternatives were offered and the product was excellent. I had the impression that the friendliness was sincere and the desire of the sales staff and financial associate was to offer complete satisfaction. I'll go back.

John and Kathy

18 de ene. de 2014

After a lengthy period of doing the research comparing several similar vehicles from a couple of different manufacturers we decided on Modern Nissan of Lake Norman. We were not disappointed. Our salesman, Eric Carter, had an answer for every question and was very well informed on the details of our vehicle. He explained in detail everything we wanted to know - from all the bells and whistles on the inside to what brand of oil was in the crankcase. He even helped us with the bluetooth features which we had not previously used. When we met with the "finance guy", Mr Mezger, it was brief and friendly and he offered a ton of options. My wife and I sensed there was honest concern from both of these gentlemen for our satisfaction. I have purchased cars for over forty years and have never ended the experience satisfied until now.

Dan

7 de ene. de 2014

In the market for a for a company vehicle and decided between GM, Ford or Nissan as my final selection. All tested fairly well but the Nissan and Ford drove a little more comfortably. Ashlee S. at Modern Nissan was wonderful listening to my concerns and answering confidently with good product knowledge and no pressure in moving the sale along at the speed I was comfortable with. She stays on point and when appropriate she mentions the advantages Nissan has over the specifics that were appropriate to me and my type of business. Good follow-up after the sale too including the Modern staff. Like the family feel as opposed to the big boys.

hstuartnc

3 de ene. de 2014

Yesterday I purchased a 2014 Nissan Pathfinder from Tyrone Arrington at Lake Norman Modern Nissan. I had the best car buying experience! Tyrone was very knowledgeable about the car and informed us of different options and prices available. Tyrone and The general manager Kevin were very upfront and honest about the pricing of the vehicle. We didn't have to haggle about the price. Before purchasing the vehicle, the dealership suggested we take the car home overnight and see if it was the right fit for us. They even said, "there will be no hard feelings if you return and don't want the car." What dealership does that??? I will tell everyone I know to check out Lake Norman Modern Nissan when purchasing a car.

naresh

31 de dic. de 2013

It was very good experience . No pressure on at all on buying process . Sales person Jay made it clear and smooth buying process . It was excellent

hstuartnc

31 de dic. de 2013

Yesterday I purchased a 2014 Nissan Pathfinder from Tyrone Arrington at Lake Norman Modern Nissan. I had the best car buying experience! Tyrone was very knowledgeable about the car and informed us of different options and prices available. Tyrone and The general manager Kevin were very upfront and honest about the pricing of the vehicle. We didn't have to haggle about the price. Before purchasing the vehicle, the dealership suggested we take the car home overnight and see if it was the right fit for us. They even said, "there will be no hard feelings if you return and don't want the car." What dealership does that??? I will tell everyone I know to check out Lake Norman Modern Nissan when purchasing a car.

bruni

21 de dic. de 2013

When I arrived for my service visit, a rep was there to greet me and take my information.The service was done in a timely and efficient manner.

BenNelson

21 de dic. de 2013

I have purchased cars in the past and have had the worst experience ever but at Modern Nissan of Lake Norman it was not like that. I drove nearly 2 hours and passed several dealerships along the way, just because they gave me very straight forward and honest answers, and did not lie to me just to get me there. When I arrived at the dealership everyone acted just like they did on the phone, very outstanding experience. The car was just like they described and the numbers we discussed on the phone was the same on paper when I got there. They treated me as a friend and not a customer, every dealership in the US should be this way. I would also like to mention that their prices was some of the best I could find in the southeast. I would definitely recommend this dealership and their salesmen to anyone. They will get my next purchase in the future. My wife loved her Christmas present....New 2013 Nissan Altima 2.5 SL... Thanks again to the staff at Modern Nissan of Lake Norman and a special thanks to their Salesman Bud Neely.

Ben Nelson

21 de dic. de 2013

I have purchased cars in the past and have had the worst experience ever but at Modern Nissan of Lake Norman it was not like that. I drove nearly 2 hours and passed several dealerships along the way, just because they gave me very straight forward and honest answers, and did not lie to me just to get me there. When I arrived at the dealership everyone acted just like they did on the phone, very outstanding experience. The car was just like they described and the numbers we discussed on the phone was the same on paper when I got there. They treated me as a friend and not a customer, every dealership in the US should be this way. I would also like to mention that their prices was some of the best I could find in the southeast. I would definitely recommend this dealership and their salesmen to anyone. They will get my next purchase in the future. My wife loved her Christmas present....New 2013 Nissan Altima 2.5 SL... Thanks again to the staff at Modern Nissan of Lake Norman and a special thanks to their Salesman Bud Neely.

Huge Fan

14 de dic. de 2013

Bought new 2014 Altima from Gil Bracy Service excellent...very Knowlegable and friendly...made me feel great, while spending....WOW GSM and staff Great....Very personable people to do business with ,,recommend 5 Star

maryann

11 de dic. de 2013

My experience with Modern Nissan was not a good one I would NEVER refer someone nor purchase a car from them. Two times we traveled from Charlotte for a vehicle from them. 1st time the salesman knew we where coming but never called to tell us the vehicle was sold. We called 30min before to say we where on our way. As I think back on the way they do buisness I don't believe the car was there anyway. Just a picture on internet to lure you in. 2nd time the car we desired to purchase wasn't even on lot let alone they told us via phone the deal was doable. When we got there it was a different story. They tried to sell us a car that had nothing of what we wanted. The saleman we spoke with was not there. We where lied to and treated as if we did something wrong. We gave Scott Clark our business. Got the car we wanted Certified and loaded. Modern nissan is not on my good business list at all. When you buy new car from a brand dealer (nissan, homda etc) it is not about the car for me. It is the people. The service. Modern was poor at their service with us. Even if I do no business with you if you treated me righr I STILL respect and will refer people to you. But after this experience they are off my list. Two times they fell short. Manager said he will take care of us from now on after those two incidents and we have yet to here back or even have an apology. No this is unacceptable. Done with Modern Nissan for life. Maryann of Charlotte

rodney6

28 de nov. de 2013

My overall experience at Modern Nissan of Lake Norman was very good. There was no sales pressure at all. I was given a tour the service department. Everyone at the dealership that I had contact with was very friendly and personable. All the personnel involved with my purchase were very helpful. The amount of time from my arrival to driving away in a new vehicle was relatively short. I had a very satisfying experience.

Paper

21 de nov. de 2013

I just purchased an NV200 cargo van through Modern Nissan's commercial department and I could not be more pleased. After dealing with other dealerships, I was wary of entering into negotiations about a new vehicle purchase. But everyone at Modern Nissan of Lake Norman was helpful, understanding and professional. Not once did I feel I was being "out-maneuvered" or taken advantage of. They were straight forward and, honestly, gave me the deal I wanted. I will use their service department in the future as well, and would recommend this dealership to others.

Bubs837

13 de nov. de 2013

Called back when they said they would and stayed in communication well.

Jim

12 de nov. de 2013

I came to Modern just looking at the new Sentra. After my salesman Tyrone Arrington explained to me how much the new Sentra would enhance my life, I knew I had to have it. My process went so well, didnt feel as if I was buying a car at all. Felt as if I was at a friend's house. Would definitely recommend!

jnksedg

15 de oct. de 2013

I always take my Murano to Modern Nissan of Lake Norman for any service work required. I give them the highest rating because they are always helpful, thorough, and friendly. They answer any questions I have and they advise me of any additional work they think should be performed during this visit or sometime in the near future.I will continue to be a customer of Modern Nissan of Lake Norman.

HARRIET KRUMROY FRIEND

5 de oct. de 2013

the oil changed to a major motor mount repair. Brent the service member told me about it and I told him to fix it as I knew if they said something was wrong they would make it right, I was given a rental car to use till the next day. When I came to pick up my car it was fixed and drove like a new car again. I have a 06 Nissan maruno. They not only fixed my car but cleaned it thoroughly. It was a detail job and I was very apperceived. THANK YOU BRENT AND ALL AT LAKE NORMAN NISSAN FOR A VERY GOOD JOB AND NO WORRY ABOUT ANYTHING GOING WRONG !!

Rohitkny

5 de sep. de 2013

I have commend Brent for his excellent customer service. Very responsive and took care of the issue quickly. I would have liked the technicians checked the car completely so that I did not have to go back.

Rohit

5 de sep. de 2013

Excellent customer service. Only hoped that he service tech's would have checked the car completely so that I did not have to go back.

Amanda T

25 de ago. de 2013

My husband and I had been shopping for weeks when we visited Modern Nissan. We came in to check out a Maxima we had seen online and had the pleasure of working with Bud Neely. Bud was incredibly nice and was so easy to work with. After looking at over 20 cars I can honestly say that this was the easiest car buying experience I have had in recent memory and I would shop there again!

familyman23

25 de ago. de 2013

These people want to help you get into a new or certified vehicle. My familyand inhad a great experience with the team at modern Nissan at the lake. Highly recommended. I definitely suggest checking these people out before considering any other place.

cathynnc

7 de ago. de 2013

My husband bought a Nissan Frontier last week from Crossroads Nissan in Hickory. While we were there I test drove the new 2014 Versa Note. I really wasn't wanting to trade my '09 Pontiac G5 off yet, as it only had 54,000 miles on it. We had to make a trip back up to Hickory and while we were there my husband drove the Note and liked the way it handled. We had gotten a good deal on the Frontier, so we made an offer on the Note with my car as a trade-in. I wanted a Brick Red one, which they didn't have, so I checked on the internet and found one in Statesville at Classic Nissan to look at. We made an offer there, too, and couldn't deal. We went on down to Modern Nissan in Cornelius on Lake Norman and checked there. They were extremely helpful and we worked out a deal that beat both of the other dealers by $1200 at one and $700 at the other. We are very well pleased with both vehicles, but as for service or anything else we will drive the extra 30-35 miles to Modern and will recommend them to our friends and neighbors that are interested in purchasing a Nissan.

jamie13

27 de jul. de 2013

I searched around several dealerships and Fabion is our reason for returning to you. He seem like a honest guy and patient with us and he listened clearly without interruption. I took his card to pass it on. He is a asset to modern Nissan.

Worry wort

22 de jul. de 2013

One of the repair men didn't tighten my screw when he changed my oil. My gasket busted when I was driving to work one day spilling oil all over the free way and other cars. Because of that I had to miss work due to an oil drainage. Told the service manager Karl Z about my situation brought it to this place and they inspected my engine for damage and repaired my oil pan and under neath my car. But everything came out normal. Thank God! Karl offered to pay 50% of insurance on maintanance on my engine if there was damage. He gave me $100 to use towards towards my car to get service. Ever since then I have had no problems. Daniel Parker, a great service tech always repairs my car and no one else. Who provids wonderful quality service. Makes you feel secure. This dealership employees fix minor repairs on my car for free and make it a point to keep me happy.

SteelyD

19 de jul. de 2013

I started the conversation online and worked thru most of the negotiation process online and thru email. Whan I arrived at the dealership (by appointment), I was greeted warmly, the paperwork was in order, and the remaining finance details/options were thoroughly explained The Frontier I bought was prepped, gassed and waiting for delivery. The entire process took about an hour to complete including all paperwork and actual walk-thru of the truck's features. Even my 12 yr old daughter recognized we were having a good experience. Words like 'awesome', 'kinda fun' and 'these guys know what they're doing' were used. I explained that this is how buying a vehicle should be done, and it was the truth. I recommend LKN Nissan to those in the car market that know what they want, have invested a little time researching and can concisely explain to the sales staff what the transaction should look like and what is needed from their next vehicle. Do that, and the guys at LKN Nissan can make buying a car 'kinda fun'!

Brie

25 de jun. de 2013

My experience at Modern Nissan of Lake Norman easily exceeded my expectations. I hadn't been car shopping in 13 years and this was my first time at a dealership. Needless to say, I was worried about pushy sales tactics and being pressured into signing for something right off the bat. I went to Carmax to avoid haggling, but really was hoping to get a new car. So, I tried out Modern Nissan of Lake Norman. They couldn't have made me feel more comfortable!! Matt Leach was my salesman. I wish someone like him could work at EVERY dealership! He was highly professional and extremely informed on all of their cars. He walked me through all the models and versions, which add-ons I could choose from, what my payments would be like, etc. He let me test drive whatever I wanted as well as explained every function, option, and detail of the vehicle. He didn't make me feel hurried at all. He actually said, "You've waited 13 years, you should find a car you will love to have for another 13 years." That's something a friend says, not a car salesman. He was available every time I called or emailed with a question. When I was ready to purchase, they walked me through the entire process. It was so low pressure, but such fast and fantastic service. I highly recommend them to anyone in the market for a vehicle. I drove away so happy, knowing I got a fair price and also received the best customer service in the industry.

CharlotteEditor

24 de jun. de 2013

My experience at Modern Nissan of Lake Norman easily exceeded my expectations. I hadn't been car shopping in 13 years and this was my first time at a dealership. Needless to say, I was worried about pushy sales tactics and being pressured into signing for something right off the bat. I went to Carmax to avoid haggling, but really was hoping to get a new car. So, I tried out Modern Nissan of Lake Norman. They couldn't have made me feel more comfortable. Matt Leach was my salesman. I wish someone like him could work at EVERY dealership! He was highly professional and extremely informed on all of their cars. He walked me through all the models and versions, which add-ons I could choose from, what my payments would be like, etc. He let me test drive whatever I wanted as well as explained every function, option, and detail of the vehicle. He didn't make me feel hurried at all. He actually said, "You've waited 13 years, you should find a car you will love to have for another 13 years." That's something a friend says, not a car salesman. He was available every time I called or emailed with a question. When I was ready to purchase, they walked me through the entire process. It was so low pressure, but such fast and fantastic service. I drove away so happy knowing I got a fair price and the best customer service in the industry.

Kiki01

16 de jun. de 2013

I have been trying to get the outside molding of my car fixed for 4 months. This is a 2012 Nissan Altima that should not need any repairs since I bought it brand new. The first excuse i received from modern Nissan of lake Norman is they ordered the wrong part. The second was they ordered the right part but they would need to get it painted to match the color of the car. 4 months later and I'm still waiting for these people to get it right. How can anyone trust the maintenance of their car to someone who can't do something as simple as order a part and paint. I have spoken to Mike Guerriero on numerous occasions and the man should not work in a capacity that is customer oriented. He is clueless. I would not recommend service at modern Nissan of lake Norman to anyone. I paid for a service package when I bought my car......big mistake.

AndrewMcQuarrie

3 de jun. de 2013

My experience at Modern Nissan of Lake Norman (MNLN) easily exceeded my expectations. I looked at 4 dealerships to purchase my 2013 Altima and MNLN had the best price and selection for what I was looking for. I worked with Tyrone A. who could not have been more friendly and professional with my girlfriend and me. To be honest the experience did not feel like buying a call at all. We chatted about the area (we had just moved to NC 3 weeks ago), football, and of course the Altima. I will easily recommend friends, family, co-workers to MNLN whenever folks ask where I received my car.

jclamp3555

26 de may. de 2013

My wife had been looking for a Murano for some time. We found the exact Murano that we wanted, through internet searching Nissan dealerships, being 2.5 hrs away, I contacted Modern Nissan through their website and was assisted by Garrett, who was very helpful and professional and convinced us that it would be worth the trip to shop with them. When we arrived, we found why they call it Modern. This is a "modern" very professional and helpful dealership. We were greeted immediately and the staff went to work to help us. Our salesman was Matt Leach. We could not have asked for more! Matt was very knowledgeable about their product and patiently took time to explain all the features of the Murano. The sales process went smoothly and Matt was very kind, professional, and patient helping us through the process. He never forgot that we came a long way to deal with Modern and he went out of his way to help us make a deal we were comfortable with. It was after their scheduled closing time when all was finished and we were ready to drive off in our new Murano, still Matt patiently stayed with us to review the features of the car, link our cell phones, and make sure we were comfortable and happy with the car. We could not be more pleased with our new Murano or our experience at Mordern Nissan of Lake Norman. It was well worth the trip! Joe and Rene Clamp

Joe & Rene Clamp

26 de may. de 2013

My wife had been looking for a Murano for some time. We found the exact Murano that we wanted, through internet searching Nissan dealerships, being 2.5 hrs away, I contacted Modern Nissan through their website and was assisted by Garrett, who was very helpful and professional and convinced us that it would be worth the trip to shop with them. When we arrived, we found why they call it Modern. This is a "modern" very professional and helpful dealership. We were greeted immediately and the staff went to work to help us. Our salesman was Matt Leach. We could not have asked for more! Matt was very knowledgeable about their product and patiently took time to explain all the features of the Murano. The sales process went smoothly and Matt was very kind, professional, and patient helping us through the process. He never forgot that we came a long way to deal with Modern and he went out of his way to help us make a deal we were comfortable with. It was after their scheduled closing time when all was finished and we were ready to drive off in our new Murano, still Matt patiently stayed with us to review the features of the car, link our cell phones, and make sure we were comfortable and happy with the car. We could not be more pleased with our new Murano or our experience at Mordern Nissan of Lake Norman. It was well worth the trip!

kmccarthy621

18 de may. de 2013

Fabian made the process of buying a car easy! From the moment I walked through the door he was welcoming and honest. He made sure I got exactly what I wanted, not what he thought I needed. He was professional yet personable. This is the third Nissan my family has purchased and it's all because of him. I will be a Nissan owner for life now! I love my new car!

Alfred

13 de may. de 2013

I had a really good experience at Modern when I purchased a new Pathfinder. Amy and the rest of the rest of the sales staff worked really hard to put together a deal that got me the vehicle I wanted.

paulettekeys

26 de abr. de 2013

Tyrone Arrington made our car buying experience so easy. He never pressured us or made us feel that we "had" to buy a car from him. He answered all our questions and concerns and then allowed us the time to make our own decisions. He was very helpful in finding the exact car we wanted, even driving to another dealership to pick up a car for us to see. We were also impressed with all the staff members we met during our time at the dealership. I would recommend Tyrone and Modern Nissan of Lake Norman to everyone looking for an excellent car buying experience.

J56rogers

10 de mar. de 2013

We had a great experience buying our new Armada from Amy and the crew at Modern Nissan. We had been looking around for about a month when we decided to drive the 110 miles from our home in SC (past numerous other dealerships we had previously visited) to Lake Norman. Amy was there to meet us. She knew the many features of the vehicle in fine detail. She helped us get the best price in the world. She and Todd, the sales manager, were very professional, friendly and helped get our purchase through in record time. It was a no nonsense, no pressure transaction done in a very pleasant atmosphere.We highly recommend this dealership and its friendly professional staff. Also in terms of value for the money, you can not beat the Nissan product line.

chriswatson68

18 de feb. de 2013

Paul Staab is an exceptional salesman. I was looking to purchase a new vehicle and upon Paul's recommendation, eventually wound up purchasing a Nissan Rogue in January 2013. Paul was super-friendly and helpful, and went above and beyond what I would consider usual service to make sure that I was completely satisfied and at ease with my purchase. Paul is an asset to the company and should be rewarded accordingly. Thanks again Paul for all of your help!Judy Watson

D&C

5 de feb. de 2013

From the time we entered into the dealership, everyone we encountered was extremely professional. Matt had our vehicle ready for the test drive and the experience was hassle free. This is our first Nissan experience and if our follow up service is the same and the quality of the vehicle performs as good as our purchasing experience it wont be the last. We would highly recommend this dealership to not only our friends and family but anyone who asks. Don & Cathy

ruta.panomitros

25 de ene. de 2013

They did a great job and put together a great deal on my new Nissan Leaf. Easy and simple, friendly and warm atmosphere. Honorable and fair dealing. One of the easiest purchases ever. They even let me take home a loaner Leaf for 24 hours to be sure I wanted one. Great working with them. I love my electric car!!

Betty Housel

16 de ene. de 2013

Switching to SUV and features desired. Tested a vehicle and got estimate on my trade.Received a call a week later that vehicle cost was given added incentive funds and would accept my trade request. Chris is knowledgable professional & courteous during all the process of business. My intention was an 012 model but Chris found an 013 with same features with same pricing so my purchase was the 013. He explained all the features and made sure I knew how to use everything. Thanks for a great experience with professionalism at an extremely clean dealership.

Bad Cusotmer service

12 de ene. de 2013

Beware when they call you at home after dropping your car off. The Dealership called me and the gentleman told me they do a multipoint inspection and then lead into what additional areas of repair I should have. The multi Point inspection showed up on my bill as "Customer Request". I did not request the Mulit Point inspection. Make sure you tell them you do not require a Mulit Point inspection when the slip this into the conversation.

alex.verrigni.9

22 de dic. de 2012

I spoke with Tyrone prior to arriving to the dealership as I wanted to look at a used car we happen to be looking for. I drove almost 3 hours to look at the vehicle and each time I called, someone was available to answer the phone and answer my questions. I was greeted by Tyrone when I arrived, and Tyrone and Jaye even stayed past closing to show me the vehicle and discuss financing. Tyrone answered all my questions about the vehicle, nothing was rushed. Jaye showed my typical finance rates for auto loans and beat my credit union rate. When the vehicle was picked up we received the same great treatment. I am highly satisfied with my experience with Modern Nissan.

taxprep001

28 de oct. de 2012

My wife and I have leased or owned Nissans, excusively, since 1982. We owned a 2006 350Z, and we stopped at Modern Nissan to see if we could trade in our car for a pre-owned 370Z. We were greeted by Bud Neely, a sales representative. He showed us a 2010 370Z that had just arrived as a trade-in. He had us test-drive the car, and we loved it. Bud was able to get us a generous trade-in amount for our old car, and he worked out financing that easily fit into our budget. We wanted a day to think about it, and Bud even offered to let us take the car home overnight. We came back the next day and purchased the car. We were extremely pleased with the friendliness and professionalism of Bud and the finance department. We drove our new "Z" home after Bud patiently went over the operation of all of the features. This was a terrific buying experience, and I know that we will be happy with our new car for years to come.

Shanda

19 de sep. de 2012

After going to East Charlotte Nissan and having a terrible experience, I decided to try them out. Purchased a better car and the Process went smoothly from beginning to end. Tyrone my salesman was great, sales manager was great I have nothing bad to say OVERALL dealership employees all great. Very friendly.

MNLKNSC

16 de jul. de 2012

We had a '07 Quest that served its purpose well and when it come time to upgrade we started out at Modern Nissan of Lake Norman. Although we were the second owners of the '07, it was purchased from Modern Nissan of LKN originally and had been serviced there for the most part. It is also the closest Nissan dealer to our house, and as being particular about our vehicles that was also important from the service aspect. From the time we entered into the dealership, everyone we encountered was extremely professional. I've been to car dealers that were pushy and just wanted to make a sale right now, throwing ethics out the window! Defintely wasn't the experience here. Matt greeted us and we were still undecisive as to what we wanted exactly. He was glad to pull out several models (Pathfinders, Quest) and go on a test drive as well as explain every function, option, and detail of the vehicle. He worked hard along with Todd, the sales manager, to get us the bottom line price we wanted. Let me reinforce this again, the most laid back and non high pressure deal I've ever experienced. Got a great deal and even better customer service. Deal was complete and were on the way home in less than 2 hours. They even stayed after hours to close the deal, and offered to stay and go through the entire delivery process, which includes going through the entire vehicle and answering any questions we had. Being reasonable and grateful for the service we received already, we opted to go back the next morning. Upon arriving, they were friendly to greet us once again and made it a priority to go through the delivery process and treating us as we were the only customer they had and taking all the time we needed, even though the lot was fairly full of customers. The salesman, Matt, even ensured we still had his cell number and said if we got home and had any questions at all, not to hesitate at all to call him. Will definitely use this dealer again and highly recommend them to anyone in the market for a vehicle. We drove away happy in our Quest, knowing we got a fair price and with the price we also received the best customer service in the industry.

Tazz1

18 de jun. de 2012

I have been shopping around for a Nissan Juke in NC, SC, VA, MD and GA. I spoke with the internet saleperson Nikki the most professional person I have ever met, then I met Eric the saleperson, then Ken the person who handles the money and Todd the manager this team worked with me and within 2 hours I was out the door driving my 2012 Nissan Juke SV back to Raleigh NC, the drive was sweet. My experience was wonderful, if you are in the business of purchasing a Nissan new or used Modern is the place to go, it will be worth the ride. When I am ready to purchase my next vehicle I will go back and hope the same team is there. Buy one and tell them Lisa Roberson sent you.

Go PANTHERS!

3 de jun. de 2012

Without reservation I would recommend this dealership. From the sales management team to the service department, this group really knows how to treat people. I have purchased multiple certified vehicles from them and they always stand by their cars and word. I have bought alot of vehicles in my day and dont always recommend the dealers, so thank you Modern Nissan of Lake Norman for your service. See you with my next purchase!

Ms Rogers

17 de abr. de 2012

I thank Tyrone (Sales Rep) and Jay (Finance Manager)for giving such great customer service and my daughter was very pleased with her first car. I will be going back to purchased and trade in. Thank you so much

bellyrubk9hotel

27 de jul. de 2011

after spending $25,000 dollars and my trade at you lake norman store monday come tuesday your service manager insulted me and harrased me and i am a blind man, shame on your company for having employees like that, i will never buy a car from modern nissan and will tell everyone i meet about how they are.