Dodge Fan

25 de jul. de 2015

Nick G was a great salesman. He really cared about my families needs.

Michael S.

7 de jul. de 2015

Bryan Conn was an excellent Sales person. Great service.

Bryan Conn

27 de jun. de 2015

He was an excellent costumer service i would refer anyone to this guy he was a really nice sale mens.

DENNIS SCRIMA

25 de jun. de 2015

lets start with the good. JASON GALLEY was my salesman and he was great. He didn't make me feel like I had to buy a car or I wasted his time. He spent about 3-4 hrs making sure I got the deal I wanted. My wife wasn't with me and since her name was on the car I traded in he followed me to my house to have her sign the papers. Now I wish I could say the same for finance. First they made a mistake on my paperwork. I bought the car on Saturday, they called me on Wednesday to tell me I had to come up to sign the new paperwork. I told him I would be up in the next couple days he said no I had to come up today to get this done. So I went up signed the papers and had to lug 2 of my 3 kids with me. When I got there the gm asked how my wife liked the car I said good except she wanted nav. witch I thought it had. I said I was hoping you could hook me up with some kind of deal. He said yeah that's going to cost about $600 (witch is not a deal at all) as he walked away. Then on Monday the bank with the old car loan calls and says we owed them $ for last month and this month my wife told them we traded the car in and they were to pay it off. My wife called dodge to see what was going on and they rudely told her they were waiting for me to come sign the new paperwork. she told them I did on Wednesday and they said they would take care of it. The old bank called again later in the week because dodge still hasn't paid them. My wife waited a few days to give them a chance to pay it and called the next Monday to find it still wasn't paid. I must say that JASON GALLEY was great though.

Natalie B

25 de jun. de 2015

When I purchased my car a few years ago, I needed to get one quickly, and there were people at Monroeville Dodge who were ready and willing to help. There were two people in particular, Josie Fabini and Eldred Obodai, who made my experience a good one, and are the reason I will come back in the future for a new car. The customer service is excellent, and I continue to recommend Monroeville Dodge to my friends.

Daneen Cline

24 de jun. de 2015

This was our fifth purchase from this dealership and we are always happy with our experience! Louis was awesome, thanks guys!

Chuck & Yvette Taylor

22 de jun. de 2015

Five Stars to Monroeville Dodge especially for Nick Gavalek for his excellent customer service. My wife and I were out shopping for a car. We were extremely tired because we had just left four (4) car dealerships. We drove into Monroeville Dodge. Nick met us at the door, introduced himself, and the rest is history. Nick is was very patient, friendly, energetic, and provided excellent customer service. He also was very knowledgeable about the cars he showed us. And because of Nick, my wife and I drove out with a beautiful Dodge Durango Citadel. Thanks Nick, my wife and I are very satisfied customers. You deserve more than 5 stars. Chuck & Yvette Taylor

nhunt

13 de jun. de 2015

My sales man Bryan Conn was very intelligent and explained in detail how the car works and the features that it entails. He gave me the best deal as possible for the car I really wanted. He was an easy going person who made my car buying experience an enjoyable one.

Jason ball

12 de jun. de 2015

Nick gavalek was super helpful we drove from Ohio to get this brz patient and listened to everything I needed down to my monthly cost

Jenny Jordan - Dodge Gurl!

11 de jun. de 2015

Went shopping for a Durango, drove away in a Dodge Journey Crossroad all because Nick knew what monthly price range I was looking for. Was never pressured to buy! Answered all of our questions & if he didnt know, he took the time to find out! We will be coming back for our Challenger! So be ready Nick!!! BTW - you still owe me a bag of chips! We love Monroeville Dodge!

Davy d

7 de jun. de 2015

Great. CAR buying experience.Quick process and excellent sales person scott butler

John h

3 de jun. de 2015

I went to monroeville dodge to get a oil change and came home with a new truck at the same payment.Scott butler is the best sales person I havent seen in years.What a great place to buy a car

Matt

2 de jun. de 2015

Recently visited Monroeville Dodge and worked with Justin Byrnes. Very helpful and good experience overall. Would recommend if looking for a Dodge vehicle.

gmm

2 de jun. de 2015

Nick Gavalek made this buying process easy. We appreciated his salesmanship and demeanor.

Todd

3 de oct. de 2014

I had contacted Monroeville Dodge about purchasing a 2014 Durango. The dealership did not have the have the model in stock that I wanted. They did a dealer search and located one for me. Due to the drive time of 1 hour, I was unable to make it to the dealership that evening to put down the required deposit in order for Monroeville Dodge to go an pick up the Durango from another dealer. The salesman, Chad Carpenter, said that I could give him my credit card info and fill out a credit application over the phone to cover the deposit and that they needed and would have it for me the next day. I was then contacted the next morning at 9:30am while I was at work to let me know the vehicle was there and they wanted to finalize the deal. I explained that I was work and was unable to talk. Chad Carpenter and the sales manager Jeff Yates continued to call and pressure me throughout the day. During these calls we tried to negotiate the cost of the navigation system. Jeff offered free tanks of gas, oil changes, etc. Jeff stated that he could fill my gas tank for me, but couldn't take anything more of the cost of the navigation. Jeff stated by giving me free gas instead, that this could be hidden from his supervisors and would offset the cost of the navigation. I texted Chad when I finished work to find out what time they were open to. He replied 9pm. I then texted him back to see how long it would take to get the Durango ready for delivery. I was ignored and didn't receive any communication back for two hours. In the mean time, my wife and I decided to get leave for the dealership anyway to make sure we got there in time since we had a 90 minute drive. When we were 5 minutes away from the dealership, I received a text from Chad stating that they sold the vehicle that I had put down a deposit on. This vehicle was my supposed to be my wife's anniversary present. This is the reason car dealerships and car salesman have a bad rap. Its dealerships like Monroeville Dodge. Save yourself the headache go somewhere else.

Brett D

14 de mar. de 2014

Monroeville Dodge does not seem to understand how to treat a customer. Their approach to sales appears to be extremely high pressure, intimidation, and deception. This was absolutely the worst car shopping experience I have had in more than 30 years of buying cars. The salesman was Ok (typical nice, friendly salesman). But, when we did not agree to buy a vehicle that we did not want, the floor manager came to talk to us. He was rude and pushy, and when we still did not agree to buy a vehicle that did not have the features we wanted, he became belligerent. In order to persuade us to buy cars that they had in stock or could easily get, it seemed that they were not entirely honest about the options included in one vehicle they were pushing, or about the availability of vehicles with certain option packages at other local dealers. Our own online research disagreed with what we were told. Additionally, it seemed that they were not offering all of the applicable incentives. And, it was not clear if they were giving us the proper Affiliate Discount. (They might have been, but it was difficult to determine because we were not given adequate opportunity to review the numbers on the papers that were quickly flashed in front of us. We did not buy from Monroeville Dodge. We bought from a competing dealer in Greensburg, and it was a very positive experience. If you want a Chrysler product, there are much better dealers than Monroeville Dodge.

dave

10 de feb. de 2014

Clean sales room. Sales staff was not pushy, but motivated. Extensive inventory on lot.