Linda Stegall

25 de dic. de 2015

Very smooth service experience. Vehicle was ready in a timely manner.

Deborah Ballance

24 de dic. de 2015

The service department was quick to take my vehicle and also provided me with a ride to my appointments. I love visiting my sales reps and always enjoy my visits.

George Celinski

21 de dic. de 2015

Staff very friendly and knowledgeable. Service was completed in a timely and professional manner.

Melinda Marshburn

12 de dic. de 2015

As always I am satisfied with my service.. Rock On

Marion Voss

11 de dic. de 2015

I came in for a recall. It was immediately taken care of and I asked that my tires be checked as I had an OnStar report they were low. I had a chance to visit a few friends and the car was finished. I have stated many times the main reason I buy Buicks is because of the service at Moore Buick.

Jesse Madrid

8 de dic. de 2015

Everything about the experience was absolutely amazing. The dealership is amazing, every encounter with them has always been a pleasure.

William Durante

5 de dic. de 2015

greeted by my sales consultant and the sales manager when I pulled up. Paperwork was prepared in advance for my signature.No pressure, no hype, everything was negotiated up front.

Thomas Pawloski

4 de dic. de 2015

Safety recall was handled in a efficient way and only a short wait while it was being accomplished.

Pat Alford

3 de dic. de 2015

Service is always exceptional at Moore Buick GMC. Appointments are easy to make at my convenience, the Service Team is ready for me when I arrive and the work is performed expeditiously and professionally. To top it off, the lounge area is welcoming and hospitable during the brief wait while the work is being completed. Moore Buick GMC values each customer and I was also sought out and greeting by my sales professional who was aware of my appointment. As always, well done.

Robert Palmitier

25 de nov. de 2015

This was a major purchase for us. Teddy Azam was our salesman. He appreciated the fact that this was a large commitment on our part and worked with us to minimize our bottom line. Several members of the sales team assisted in road tests, paperwork, and preparation of our Enclave. Very professional on every front with this transaction. Thank you so very much for making this a pleasant experience.

Sean Adams

23 de nov. de 2015

The Moore boys had me in and out pretty quick, they showed me some options I could get done. we worked out a price and I was on my way. Thanks fellas!!! Sean Adams

Michael Evans

19 de nov. de 2015

The sales staff was very friendly and worked together relentlessly in order to put me in the vehicle that I wanted; when no other dealership would even give me the time of the day. Thanks so much for your hard work and dedication, and showing that customers mean the most to Moore Buick/ GMC!!!

Vicki Lemmond

18 de nov. de 2015

I have now had two experiences with the Service Department at Moore Buick GMC and am very pleased about my time there and how they seem to want to take care of the customers. Very Pleased.

Tommy Massey

14 de nov. de 2015

Very pleased with Moore Buick service department whenI recently took my GMC Sierra to be serviced. Charleswas very professional and took care of all my needs including a recall that I knew nothing about beforeI got there.

Ronald Bondulich

13 de nov. de 2015

If Moore doesn't sell it, I don't buy it. Jim Wright and Luke Trosclair treat us so well, that we want to keep going there. They truly treat us like family.

John Harmon

12 de nov. de 2015

Almost all services were done promptly, courteously, and professionally. The lone exception is the tech who does the tire work. On two previous services they did not reset the tire pressure monitor. I brought this to the attention of the service rep who indicated he would attend to it. This time not only did they not reset the tire pressure monitor but they left all tires over-pressurized by 5 psi. They did determine I had a water pump failure and promptly repaired it., installing a new water pump while the vehicle is under warranty.

Alan Wells

12 de nov. de 2015

I am a long-time customer of Moore, and have always been well-pleased with their service. My only complaint about this latest trip was that it took an extraordinarily long time to get my oil changed. I can usually be out of there in under an hour, often less than 45 minutes. This time, after about 90 minutes waiting, I was told there a recall and they needed another 20 minutes. It was somewhat annoying; BUT I have become spoiled by their past performance, and I remain a steadfast customer of Moore, along with my wife and daughter.

Sandra Jordan

10 de nov. de 2015

Moore GMC has the most enjoyably professional staff. They are truly masters of their craft and complete all scheduled maintenance promptly. I would recommend them to any GMC or Buick owner or prospective owner.

Michael Schwalm

6 de nov. de 2015

My appointment was handled in a professional and expedient way. Very satisfied.

Daniel Noll

5 de nov. de 2015

Overwhelming concern that there customers are 100% happy. This dealership is like no other in Jacksonville. They will give you the best deal possible and ensure you are taken care of once the vehicle is yours.

Joanne Stephenson

4 de nov. de 2015

From beginning to end, you could tell how important customer service means to Moore Buick. Outstanding....from Luke the salesperson, to Laura in finance and especially to Jackie Young, the general manager, for ensuring that I absolutely loved the vehicle and loved the experience. In fact, my son and family from Florida came and bought an Arcadia yesterday before they went back to Florida. Thanks again to everyone.

Linda Berry-bates

3 de nov. de 2015

I arrived before my scheduled appointment and my car was immediately taken to be serviced. Everything went smoothly. I was even asked if I would like to be shuttled somewhere but declined. Overall it was a good experience!

Greggory Hefner

3 de nov. de 2015

Came in for regular maintenance, oil change, and state inspection. Took care of 2 outstanding recalls and computer update. I was completely satisfied!

Mitchell Keel

2 de nov. de 2015

I made the appointment for service, but arrived a little late. They took my vehicle right in and replaced a headlight assembly within an hour. The process worked very well.

Alfred Ward

30 de oct. de 2015

Great scheduling, super customer service relations, comfortable environment, and outstanding maintenance and technical advice. As usual, Moore Buick is a "10" every time!!

Thomas Cornell

28 de oct. de 2015

Wonderful place to take cars and trucks to for fast service and I was fully satisfied with the work they did!

Melinda Marshburn

27 de oct. de 2015

I am thankful that I have a go to place to be treated fair and to have a peace of mind knowing that my auto will be taken care of . Thanks to RJ and William for all you do

Frieda Lewis

22 de oct. de 2015

I was greeted professionally, my seat and floormat covered for protection, advised what the fee would be for diagnostics within minutes of my arrival. I was shown to the customer lounge which was very clean and comfortable. Beverages were available for customers as we waited. When the problem was found, I was advised as to nature of it, what it needed to fix it and the charge. My problem was solved, fixed and I was on my in a timely manner. I could not have asked for a better experience. Moore's is always clean everywhere, the garage, waiting area, arrival area, restrooms!! All of their employees are very friendly and helpful.

Charles Thompson

22 de oct. de 2015

Our sales rep was wonderful. Very knowledgable about the product he was selling.

Anna Ivey

17 de oct. de 2015

Everyone I had contact with, from check in to check out, was extremely helpful and courteous. All of my service concerns and requests were addressed and satisfied.

Robert Holmes

8 de oct. de 2015

I called to make the 3rd scheduled service visit on my 2015 yukon xl. I had previously inquired if the cabin filter would be replaced, and got word that it would be at 10,000 miles. ( was willing to pay for the filter) (at 12,000 right now with musty smell in the cabin) I was able to get a loaner vehicle as promised. When I returned the filter was not replaced, but the part was ordered and I was able to pick it up the next day ( will be required to put this in myself, or have to schedule another drop off). The tires were rotated as requested but two air receptacle caps were missing when I picked up the vehicle. Also the worker noticed a chip in my windshield. He was able to schedule a same day service to repair that crack and hopefully prevent it from cracking further. This cost was minimal. The time spent dropping off and picking up was also very minimal.

Billie Keaton

8 de oct. de 2015

Great and speedy service. Just wish you would add a little extra (i.e. Vacuum front floor carpet/mats or wash windshield)

CarolinaGirl

6 de oct. de 2015

Moore has always done my family right. If we have a problem they fix it.

Debora Daigle

5 de oct. de 2015

After trying to find the right truck at the right price from my local dealership in Wilmington, it seemed to me that the salesman's attitude was more "we are the only show in town so take it or leave it". I sent in an inquiry online to Moore Buick GMC and immediately had a response from Michael Diaz. Once he understood what I was looking for at the price I wanted to pay, Michael searched several times until he was able to find the right truck. Michael was persistent but not pushy, pleasant to work with and very helpful in finding the best choice for my needs. I would highly recommend both Moore Buick and Michael Diaz to anyone who is tired of the "take it or leave it" attitude that our local dealership has developed, even to customers who have purchased 4 vehicles from them.

Michael Bertagnolli

1 de oct. de 2015

Mike continues to be great. This was the 7th vehicle I bought from them in the past year. They don't play games and always show you the bottom line first. I will continue to buy my cars from them even though I have moved away.

Adam Lewis

29 de sep. de 2015

Good service and support staff. Good price for service. Will continue to use them as they are professional. Unfortunately the car wash that I was given a free coupon to use was again out of service. Seams to be out every time they send me a free coupon.

Marion Voss

26 de sep. de 2015

I love my Enclave and before that had the Park Avenue and La Cross. The reason I buy from Moore Buick is the service department. My battery died and I was lucky I was in a parking lot. I called Moore Buick and a tow truck came right away. It was time to have my Enclave serviced and I knew I needed new tires and the brake lining flushed out. I was given a ride home and knew my car would be ready the next day. It now rides like a dream floating on a cloud. Did I mention this is a 2009 with low mileage and I still will drive it before replacing this car. Thank you Moore Buick!

Joseph Collura

26 de sep. de 2015

all your people from the salesman Luke to the parts lady Jackie to the manager Jimmy are the best I have every meet and I have been around the world 3 times and meet a lot of people, they are the nicest people and most helpful people you will ever meet keep up the great work

Robert Baldwin

26 de sep. de 2015

I did not have any problems. I was well receive by RJ, the service Tech. He took very good care of our car. I thank you all for caring. We love our Encore..

Amy Rowntree

24 de sep. de 2015

Always fast and courteous service. Keep doing what you're doing!

Brenda Vazquez

18 de sep. de 2015

The staff was polite, courteous, and professional.

Kristy Sanderson

17 de sep. de 2015

Very friendly and service done in a very fast and professional way.

Teddy Sparks

11 de sep. de 2015

the service was great friendly and very helpful And I will keep doing business with Moore Buick

William Robey

8 de sep. de 2015

As always, great service! Special thanks to Charles for all his help in servicing our Acadia and getting us a rental to use that day. The only problem that I'm still having is the annoying rattle in the door on the passengers side. I'll arrange another appointment in the near future. Thanks again for great service.

Keith Boomer

7 de sep. de 2015

Always have courtesy at the highest level. We enjoy going there. Keep up the good work!!!

Drewery Scearce

5 de sep. de 2015

I purchased my 15 GMC Truck over the phone from the owner Charles Williamson. Absolutely a flawless transaction. They even delivered my vehicle to me in Raleigh, NC. I would recommend anyone with a auto need to contact Moore Buick GMC. They have earned my business for life!!

Fred Gentry

5 de sep. de 2015

Ted Azam is a very good representative of Moore Buick. I enjoy meeting with him every time I am in Moore Buick.rFred Gentry

Robert Morrell

4 de sep. de 2015

This was my third vehicle purchase at Moore. Like always, they did not disappoint in service, vehicle selection, or sales. Jonni, was great and his attention to detail was above and beyond!

Jonathan Caruso

31 de ago. de 2015

I wad impressed with the amount that i received for my trade in. I also liked that we were not "pushed" into any decisions.

Bill Kalm/ NancyKalm

28 de ago. de 2015

My wife and I have been doing business with Moore Buick since 1982. We have purchased new cars, had them serviced only by Moore Buick and traded them in every three to four years at Moore Buick. Yes, their were a few fender benders that required repair and a few mechanical problems, a couple requiring towing. In all cases the service was exemplary. In one case while I was out of state and my wife was on her way home from work had her car, for unknown reasons, just quit at the Base Post Office. It was fairly late in the evening: However, she called Moore Buick which was in the process of closing for the evening. Without hesitation, she was advised to sit tight and they would send a tow truck out to pick-up the car. When they returned to the dealership they had a loaner car ready for her. They then turned off the lights and locked the dealership's doors. "That's Service". In those days I traveled a lot. I could always rely on the Moore Buick team to take care of any automotive problem.Bill and Nancy KalmSneads Ferry, NC

Edith House

27 de ago. de 2015

Visit was relaxing, service manager was great and vehicle was serviced in a very short period of time.

Terry Tully

27 de ago. de 2015

The service is excellent. I like to drive up to the garage and they take it right in for service.

Timmy Marshburn

26 de ago. de 2015

As always I can count on Moore to take care of my autos. They never let me down and I have over 30 years of purchasing and servicing, so I know... Rock On

Donald Horne

22 de ago. de 2015

I had to have some body repairs to my Acadia. Excellent service, friendly staff, quality work.

David Mccoole

21 de ago. de 2015

Great service every time! Good job! I highly recommend.

Vickie Dison

21 de ago. de 2015

I HAD STRAYED FROM THE DEALERSHIP IN 2014 FOR A DIFFERENT AUTO AND BECAUSE OF THE SERVICE I HAD RECEIVED FROM THE OTHER DEALER, I CAME BACK TO MOORE. THE SERVICE I HAD RECEIVED YEARS PRIOR TO STRAYING IS UNBEATABLE. JUAN IS OUR SALESMAN AND HAS BEEN OUTSTANDING EVERY TIME WE PURCHASE FROM MOORE. HE HAS GONE ABOVE MY EXPECTATIONS OF A SALESMAN. THANK YOU MOORE FOR ALL YOU DO TO GET THINGS RIGHT.

Roberto Gomez

20 de ago. de 2015

They are always nice and flexible. They always get the job done in a timely basis and return my car right away. Never received this great service anywhere else. Thank you

Toni Mcelheney

20 de ago. de 2015

Always excellent service, courteous and professional.

Lisa Garvin

17 de ago. de 2015

Very Pleasant Experience, We felt that we were treated Very Well, by Professionals. We have ALREADY RECOMMENDED YOUR DEALERSHIP TO A FRIEND WHO ALSO MADE A PURCHASE!!

Vedo & Alison Mcallister

15 de ago. de 2015

We truly appreciate the knowledgeable and helpful service advisors, that have worked with us. This time Mr. Charles Rowe was wonderful. He was very informative, polite, and patient with all our questions about on going issues that keep occurring with our Enclave. He helped with other concerns about the Enclave (not related to the one that brought us in). He even recommended a newer car that had just been traded that would have been a lovely fit for us. (Too far out of our price range, however). Still, he made us feel like it was a possibility instead of assuming it wasn't. I also loved the woman who checked us out. She was lovely. I have really enjoyed all the workers at Moore Buick and the genuineness that emanates from each of them.

Alma Gibson

6 de ago. de 2015

The end result was good and they,(Colin and his team) did a great job as always. Moore Buick in Jacksonville always looks out for my best interest. Of course the repairs comes with a cost, and thank God for the coverage that we had on the vehicle. The cost was nothing to cover the safety of my family member. This is one of quite e few reasons that we have stayed with Moore Buick in Jacksonville for over 15 years plus and will continue to do so. GREAT JOB guys and thank you very much!!!!! Kudos also to Luke and Jim !!!!!! Oh heck...The Entire Team at Moore Buick of Jacksonville !!!!!! The only dealership that I would refer to anyone!!!!! Mitchell & Alma Gibson

Edward Matthaei

4 de ago. de 2015

I can not say enough about our experience at Moore GMC. We were treated with respect and felt no pressure,from Kenny, our salesperson. Everyone at this dealership was friendly and informative. We had repairs done on a previously owned vehicle and received such good service we decided to purchase our new Acadia from Moore GMC. I would not go to any other dealership, they addressed all my questions and spent as much time as I needed to understand and operate my new vehicle. Great Job!

Ronald Riggs

3 de ago. de 2015

Like the fact of being like family, rather just a number in a computer..

Gerald Rinehart

2 de ago. de 2015

The folks at Moore Buick are great to work with. They are very informative about the product and also very helpful throughout the sales process. They even offered recommendations to help us save money which aided in the decision of us purchasing a new vehicle over a slightly used vehicle.

Joseph Collura

30 de jul. de 2015

your people make your Moore dealership the greatest

Thomas Pawloski

30 de jul. de 2015

Making an appointment was very easy and convenient to me. We were welcomed upon arrival and the service was completed in short order and we were on our way. Great service!

Alan Andre

28 de jul. de 2015

I'm very satisfied with the service I recv'd from you service advisor and all party's concerned with my vehicle at Moore GMC. I would like to seewhen a person brings a car in for service that it could be washed and vacumed out and dried off. all my other cars are being done with other dealers.

Magdalena Kelly

23 de jul. de 2015

As always great service. A great group of employees, friendly and courteous, they make sure that you are comfortable while waiting for your vehicle to be serviced.

Richard Gorton

23 de jul. de 2015

Easily scheduled, and was able to request the technician I always have. Which by the way, William is awesome, and always takes great care of our vehicles.

Melinda Marshburn

22 de jul. de 2015

I am always greeted with courtesy...My vehicle is always ready to go on estimated time. Thanks for all you guys do?

Kenneth Marshburn

16 de jul. de 2015

I have been dealing with Moore Buick since 1987. Friendly and very capable personnel. I have bought quiet a few cars and trucks from them and never had a problem that was not taken care.

Melissa White

13 de jul. de 2015

My experience was excellent. Thanks to Charlie being so polite and helpful!I love my gmc terrian!!!!thanks so much!!!

Kevin Hart

9 de jul. de 2015

The receptionist needs help with customer service ! Overall place is very clean. Service in the back at the service department very friendly and accommodating to my needs.

Ronnie Hodges

8 de jul. de 2015

Great service great people had all the help I needed plus more could not ask for a better place to service done to a vehicle

Donald Horne

3 de jul. de 2015

This was a routine service appointment. Moore Buick GMC staff couldn't have been nicer. Very pleasant experience.

Michael Coeyman

3 de jul. de 2015

I enjoyed my service visit at Moores as they made me feel special and while I was waiting for a routine service on my Sierra I was able to test drive a vehicle I have been looking at for awhile while driving by and the salesman (Gary F.) was not pushy and answered all my questions about it and if it wasn't for me looking at another vehicle I think I would have seriously considered sitting down with him and seeing if we could make it happen. Maybe in the future but not now still looking for my other vehicle.(Corvette).

John Mcintire

29 de jun. de 2015

Colin Kroll as always a great help. Knows his job and friendly. He also takes care of 2 of my kids..... He is a great asset to your dealership

Kirkland Levarity

27 de jun. de 2015

Great service! I love my new Terrain. I would definitely recommend them to everyone.

Angela Kellogg

27 de jun. de 2015

My sales representative (Mike Diaz) was very attentive. He took the time to go through all the vehicle features and when I came back a week later for the additional add on items, he again took time to learn those features in order to show me how everything worked. Both he and Mr. Duncan were a great team to work with, when one person wasn't there, the other was and nothing was dropped. They gave me great advice and recommendations throughout the whole process and made my car buying experience a pleasant one. I would not only recommend the dealership for those interested in buying their next vehicle, but also the same sales team that assisted me in the entire process. Kudos to them both.

Ernest Stonecipher

22 de jun. de 2015

I have been buying vehicles from Moore Buick GMC for almost 20 years. Usually, I don't use them for regular maintenance, but when I do, they are the most professional service department in Jacksonville. Quick, efficient and most importantly, they actually do what they say they will do (or usually more) and do it when they say they will. With very few exceptions, if they tell you that your vehicle will be ready by 10am, it will be ready by 10am. In the FEW times they cant make their timeline, the immediately call you and let you know the adjusted time. My doctor cant even do that.Best experience around for purchase, maintenance, then trade in for the next one.

Tyler Holland

19 de jun. de 2015

Absolutely love this dealership. Customer service is TOP NOTCH

Mary Love

18 de jun. de 2015

Friendly service department and reasonable wait time.

Susan Morrison

18 de jun. de 2015

Professional and fast. Even the waiting area has everything you could need, drinks, breakfast bars, TV and cold AC

Elwood Aman

16 de jun. de 2015

We have received excellent sales and service on our two GMC vehicles. Would not think of buying or having them serviced anywhere else.

Gary Whitaker

15 de jun. de 2015

The service was great, my appointment was kelp on time and the service person was very polite and courteous. My waiting time was not long and the waiting area was very neat and clean with beverages to drink while waiting.

Alan Wells

15 de jun. de 2015

The Moore service department is top-notch, especially Colin. He has taken care of my wife's car and my own for quite a while, and the service is impeccable. He (and all the other employees) are always friendly, polite, and professional. Wait times are always short, and dependable. I will always use Moore Buick for my family's car service (and sales).

Geddis Johnson

14 de jun. de 2015

I was satisfied with tonyhe was patient and did everything he could to get me in a new vehicle

Eric Fox

13 de jun. de 2015

I have never had a bad experience with Moore Buick GMC service department, and this trip was no exception! Very kind, speedy and still very good work, and checking out is always so simple! I recommend everyone I know to Moore!

Teddy Sparks

13 de jun. de 2015

great I would always go to Moore Buick the service was great and the personnel where very good they where very nice to every onbe that they came in contact with

Charles Honeycutt

12 de jun. de 2015

From the time I stepped on the lot, as always, the staff was extremely helpful. My salesman, Ted was kind, patient, and very knowledgeable. When the time came to work out the financing and crunch the numbers, their finance manager, Wayne, was outstanding! This is the 7th vehicle I have purchased from Moore,and I consider them like family. It's such a good feeling to be known by name everytime you step foot on the lot. Charles, Jackie, Ted, and Wayne could not have possibly done anything else to make this truck buying experience more pleasurable. They say that customer satisfaction is their goal, well, mission accomplished!

Mary Williams

5 de jun. de 2015

Moore Buick GMC, always treats us like family. Over the year, we have bought 8 vehicles from them and will continue to do so. Anytime I get asked about my vehicles and where I shop, I always recommend Moore.

Phyllis Broughton

5 de jun. de 2015

Had a positive experience with our recent service. Everyone is so friendly and helpful!

David Eddinger

3 de jun. de 2015

Answered all my questions and car was finished on time.

Christine Degeberg

30 de may. de 2015

Your service department is one of the reasons we buy at Moore Buick. Colin is very gracious and always anxious to help us. Carol who takes payments is a wonderful efficient and friendly person. Ted Azam in sales (who we bought the Encore from) is so willing to do anything for us. Please thank them for their kind service. It is wonderful to be recognized when we go to your business.

Ronald Dudley

29 de may. de 2015

I always receive great service at Moore Buick on both my truck and my car

Beverly Lynch

28 de may. de 2015

As always we were there for our 20,000 mile check up and everything was do efficient. We have never had any trouble when we go there and every one care and caring.

Geddis Johnson

28 de may. de 2015

Tony did everything he could to get me into a new vehicle, he was patient and stayed after working hours to help me out 100 percent satisfied

Luis Camacho

22 de may. de 2015

Terri was such a great help this is the second time I do business with her and I will definitely recommend her to everyone I know.

Patsy Raynor

21 de may. de 2015

We always have an excellent experience each time we visit Moore. They are quick and efficient. This is the reason we have bought three vehicles from this dealership. Duncan Stephens is the best dealer salesperson I personally have ever dealt with. They don't make them like that anymore!! He is awesome! We have recommended Moore to our friends!

Lucas Cardona

21 de may. de 2015

My wife and I have bought 3 vehicles from Terri at Moore Buick. She is the best! The service department is top notch as well. They take care of us every time we come in there without hesitation and as quickly as possible. A+ in my book!

Eugene Sybrant

20 de may. de 2015

Good service. All concerns were addressed and taken care of. We have been a customer for many years and have always been completely satisfied.

Mark Butler

19 de may. de 2015

The service desk was very helpful and kept me up to date on the status of my truck. The final quality service inspection was lacking. The steering wheel was put back on but not centered, so when driving straight the steering wheel appears o be turning to the right. The airbag in the center of the steering wheel was not pu back on correctly. I had also mentioned about the vibration in the steering wheel while driving around 70+ and the lack of pickup up when accelerating but nothing was addressed and these issues are still happening

Randall Cole

15 de may. de 2015

Very fast and courteous. I had my oil changed and by time I was getting settled they were through. I would highly recommend this place.

Ronald Bondulich

13 de may. de 2015

I have been using Moore's for almost ten years. If they don't sell it, I don't buy it. My last visit for service was the best yet. A gentleman greeted me when I pulled up. I did not get his name. Inside, Charles had everything ready for my maintenance visit. I was in and out in less than an hour.......and the wait is like being at home with their great waiting area and free wi-fi. Thanks, Folks. YOU are great.

Janet Morton

12 de may. de 2015

Great experience. Salesperson was outstanding, went out of his way to make sure everything was done in a timely manner and took care of certain things like he had said. Need more salesmen like the one we were lucky to have. I have to say, from what I saw while I was there, everyone seems very nice and willing to offer assistance to each other when needed.

Joseph Delaney

12 de may. de 2015

I had to wait about an hour, but it was very home like experience. Everyone worked there was friendly and spoke in passing by the waiting room. The service was outstanding and very professional, Thanks!!

Tracey Green

5 de may. de 2015

I had wanted to buy a Buick Enclave for a while and Moore Buick in Jacksonville, NC made it possible. When I purchased the vehicle they told me that if I had ANY problems at all just to call them and they would sort it out. On the occasion's that I have taken my car in for either an oil change or a service, the staff and service have both been exceptional. I will be using this company from now on for all of my car buying requirements.

Troy Ledbetter

4 de may. de 2015

Great customer service. In and out. Work done properly. Couldn't ask for a better experience.

Macon Davis

3 de may. de 2015

great experience. Gary Flannery was excellent. It was the smoothiest process I have experienced when buying a new vehicle.

Phillip Harrison

27 de abr. de 2015

I am always provided with excellent service with each visit!

Robert Staton

24 de abr. de 2015

I have enjoyed moore's for years i have bought Five gmc;s from the dealership and have received excellent service down though the years

William Gardner

23 de abr. de 2015

Service call went really well, All service personnel were polite and very helpful.

Jill Davis

17 de abr. de 2015

Terry was excellent and the whole experience was great!

Ralph Dingess

17 de abr. de 2015

Comparing my last 3 auto purchases,this one with Moore has the most satisfying.Highly recommend to family and friends,Staff is awesome.As a GM retiree this is what the buying public needs to experiance when visiting a GM dealership

Michael Carr

14 de abr. de 2015

Felt like a customer and not just another number to reach a quota

Dennis Pfeiffer

8 de abr. de 2015

Everyone is always cheerful and helpful, the entire facility is attractive and clean. Nice waiting room with magizines, TV and coffee machine with snacks.

Jonathan Morton

7 de abr. de 2015

Very considerate and helpful..Explained everything. Solved all in a timely manner..Very nice.always pleasant.

Carol Lamb

7 de abr. de 2015

Had an appointment, taken on time and got out in about an hour just like we were told. Always are interest in what we have to say about any problems we may have with our car and they have always been fixed.

Paul Spring

7 de abr. de 2015

Excellent service. Friendly employees always willing to help.

Jeffrey Belko

6 de abr. de 2015

I had looked at the truck about 10 minutes after closing on a Saturday, Sunday wasn't open and I called on Monday at 0800 when they opened and got to talk to tony. He locked the truck down for me and even texted me because he knew I was busy which was greatly appreciated. All the people did an awesome job and made sure everything went smoothly

Mrs. Butler

6 de abr. de 2015

Needed recent servicing on my vehicle and was provided a courtesy vehicle in a very timely manner. I called the service dept a day or so before bringing my car in and I explained what I needed and I was met promptly when I pulled into the servicing dept and was taken care of. My car had some vehicle recalls and the servicing dept took care of the recalls I mentioned and one I forgot about. Thanks for that! I was kept informed of the progress on my vehicle in a timely and professional manner. Awesome service! Sincerely, Mrs. Butler

Kimberly Davis

6 de abr. de 2015

We were thoroughly satisfied with our experience at the dealership.

Keith Boomer

6 de abr. de 2015

First time I have been to a dealership that a customer service survey was taken while waiting for my vehicle. That impressed me.

Robert McManus

1 de abr. de 2015

Moore Buick GMC continues to go above an beyond any dealership I have worked with. The staff is friendly and always take the time to ensure I am take care of.

Elwood Aman

31 de mar. de 2015

service has always been great. no problems. patricia was a a lot of help to me, very couterous

Andrew Seykoski

31 de mar. de 2015

Everyone was super nice and made my short stay very comfortable. I arrived early because my timing was off. I got their at 12:15 pm and my appt was at 1:30pm , but no problem, they took me in early,checked the recall problem and even answered a few questions about my new Buick operations. Best service I ever had in my 69 years.

Jaime S

27 de mar. de 2015

Between my husband and myself we have bought 5 vehicles through Moore Boys GMC. Each experience has been a pleasure. From the sales floor to the service department we couldn't be happier. Repeat business speaks for itself. Thank you for all you do!

Donald Horne

27 de mar. de 2015

This was a routine service appointment and everything went extremely smooth. No complaints. Very courteous staff, prompt service all the way around.

Justin Frenchak

27 de mar. de 2015

Great car buying experience, really work with you to get the best deal possible. Not pushy or overwhelming. Very friendly, knowledgable and professional!

Robert Palmitier

26 de mar. de 2015

Fast and effective. As this was a warranty recall, the shop was prepared for my arrival, quickly determined that my vehicle had no issue and had me on my way in 20 minutes. Good job. Thanks!

Valerie Russell

26 de mar. de 2015

Very personal and professional service - easiest process ever.

Christopher Ghee

25 de mar. de 2015

My experience was amazing. I got a new 2015 and traded in my older one that I purchased from Moore Buick 2 years ago for a price that I wanted. Also got quick maintenance and everyone in the build was so professional and just wanted to make sure I got what I wanted, how I wanted it. Especially Terri, and Colin in the service department.

Judy Holland

24 de mar. de 2015

Service was efficient and quick, staff was friendly.

Fred Gentry

20 de mar. de 2015

Moore Buick gets me in and out in a timely manner. The staff are friendly. Ted Azam is an excellent representative for Moore Buick.

Edwin Cuthrell

20 de mar. de 2015

A nice experience at dealership clean, service department very prompt

Ronald Dudley

17 de mar. de 2015

Shane always does a great job he does all the work on my car and truck

James Heath

14 de mar. de 2015

Fast friendly service. Customer service here is first class!

Robert Oldfield

12 de mar. de 2015

Always a great experience with Moore. From buying to routine service they always take great care of their customers.

Charles Martin

12 de mar. de 2015

The action taken to resolve my problem was "Outstanding". Very informative and placed me in another vehical immediately, while my vechial was getting repaired. The customer service at Moore Buick is definetly "5 STAR" quality. My vehical was repaired as promised and problem solved.

Trevor Mercer

11 de mar. de 2015

Had a great experience. The entire team at Moore Buick did a great job getting me into the vehicle I wanted, with no pressure at all. They have all gone beyond normal expectations to ensure quality service has and is provided. Stop in and ask for Tony.

Roberto Gomez

10 de mar. de 2015

I would never want to deal with any other company again. I did try twice, and no other dealership compares to your services and kindness. Thank you

Judy Partlow

6 de mar. de 2015

Could not have had a better sales person. He was great and I would recommend him to anyone that is looking to buy a GMC vehicle.

Raymond Leach

6 de mar. de 2015

I always have a good experience with the service department at Moore's GMC.

Linda Rouse

6 de mar. de 2015

Very pleasant experience. Friendly, courteous, knowledgeable service.

Thomas Pawloski

5 de mar. de 2015

Another great experience, had a appointment and they were ready and took care of my request on time and with a smile. Great Job

Thomas Smith

4 de mar. de 2015

Moore Boys (and ladies) are spot on. Smooth financing and ALWAYS feel like family when we are there purchasing or servicing. Keep up the awesomeness.

Marian Juszak

4 de mar. de 2015

It was pleasure dealing with Luke and everyone else at Moore .

Russell Trogdon

4 de mar. de 2015

I was treated fine as usual during my service. The only issue I had was the battery was a Delco 2370 47-6yr and was on the 47th month. The service rep told me Delco would not stand behind their 6yr warranty in a new car. I am not sure I agree with that but had no way to confirm. Even the salesman told me that as many cars as I have bought from Moore Buick that he would see to it there would be no charge. I told the service rep that Mike told me that he wanted to talk to him but he did not go to Mike. So the final bill was $195.

Sean Adams

3 de mar. de 2015

Very friendly service fit me in fast and i didn't even have an appointment.

Terry Proper

3 de mar. de 2015

The staff at Moore Buick in Jacksonville, NC, is always professional and courteous.

Mark Delong

27 de feb. de 2015

I really enjoy the services I get. The People are Very Nice and help you out in anyway they can. The service I received was in a reasonable time frame.

Robert Humphrey

26 de feb. de 2015

Service appointment was made quickly and easily. We were met at dealership by courteous staff. While we waited for our vehicle to be serviced, my wife and I enjoyed the amenities of your well-stocked and comfortable lounge area.

L Matthews

26 de feb. de 2015

Moore Takes care of me and my GMC like I'm family. Great vehicles, great service and even better people.

Brent Trevino

25 de feb. de 2015

great people and they really take the stress and second guessing out of car buying

Carl Pittman

25 de feb. de 2015

excellent staff and top notch service. I purchased my GMC Sierra from Moore Buick GMC and have been totally satisfied with sales and service dept. Repeat customers keep a business running and I will return for all my service needs.

Margaret Slate

19 de feb. de 2015

Work began at my appointed time and I was finished with oil change and tire rotation within an hour.

David Sawyer

19 de feb. de 2015

This is the 6th or 7th vehicle I have purchased from Moore. Its always an easy experience and great deal.

Robert Baldwin

19 de feb. de 2015

I always have good dependable service with you all. No problems..

Timmy Marshburn

18 de feb. de 2015

As always I am well taken care of:) If anything needs taken care of then it is and I have always been treated with curtesy

Linda Fitzgerald

17 de feb. de 2015

My appointment was made with ease on a day convenient for me. I was greeted courteously and checked in within moments of my arrival. I was offered a ride to my destination, even though I did not need one. My car was ready as promised with all requested services completed to my satisfaction. Moore does go above and beyond to make your required service visits a pleasant and painless experience.

Adam Lewis

11 de feb. de 2015

Another great visit. Normally very happy to award a 10 as they are deserved. My disappointment was not a major issue or concern, but a surprise that I had was when I got in my vehicle to leave and found my center counsel wide open with my stuff on the passengers seat. I'm assuming access to my counsel was required to update my software, but I would have expected the mechanic to have put everything back as he found it.

Frank Mckain

7 de feb. de 2015

The experience was fantastic. I will recommend others to this dealership.

Harold Brown

6 de feb. de 2015

Terri Wildeck was a very kind, professional, knowledgeable saleslady. Terri made our buying experience very easy in purchasing our 2015 Buick Lacrosse. She explained and answered all our questions.Charlie Williamson and Lori in finance were great also!! Keep up the good work Moore Boys!!

Katherine Gray

6 de feb. de 2015

I was called about a recall to my navigation system, and was able to get my car in that afternoon to have it fixed in an hour or so. I had A-1 service attention!

Allen Wood Jr

5 de feb. de 2015

The staff at Moore Buick/GMC have always been cutious and very professional. The servcie dept is wonderful and makes you feel valued as a customer.

Edward Rodriguez

4 de feb. de 2015

Great experience...would recommend to all my friends

Sherwood Sutton

2 de feb. de 2015

Great service. I was able to get an appointment the next day. Our car had a check engine light on and we needed some help quick. It was a great experience and I would recommend Moore Buick GMC to my friends.

Rodney Delarosa

2 de feb. de 2015

I got the inspection done here for my husband's GMC Sierra 1500, including an oil change and tire rotation. Service here was fast and didn't have a problem waiting since they have a comfortable waiting area stocked with refreshments. Customer service was great! I appreciated that I was treated in a professional, friendly, and positive manner by the staff. Overall, Charlie did a wonderful job at representing the company and would definitely do business here again. Everything was spectacular until I received my vehicle back and there was this awful and nauseating stench (smelled like body odor probably from the person moving my vehicle). I wasn't to pleased with such an inconvenience.

Robert Simpson

2 de feb. de 2015

Very nice and personable people. Show genuine concern for your time.

Frederick Hoel

31 de ene. de 2015

I've been dealing with Moore Buick GMC of Jacksonville, NC for over 11 yrs, This is my 5th GMC Sierra Truck. When it comes to questions or any vehicle maintenance required I've always received the best an up most / outstanding service that Moore Buick has to offer. If the required repairs are going to take allot of time to be corrected their service / sales department will assist you in anyway possible by providing / offering you a ride or even a loaner vehicle to make your visit more pleasant. I highly recommend this dealer ship to everyone. Great job as always. Thank you.

Lanning Carr

30 de ene. de 2015

Please offer a program that allows discounts for owners who service regularly at Moore. While I would like to maintain service with one company, Moore is generally more expensive than other service providers for regular maintenance service.

Thomas Pawloski

26 de ene. de 2015

From making an appointment for service through picking up the vehicle, all went very well with courteous service personnel, and a friendly cashier, Thank You

Marine Mom

23 de ene. de 2015

I found a used vehicle online for my son who would be arriving at Camp Lejune a few weeks later. I was provided with everything I requested and with 2 phone calls and several texts later, my son had his "new" vehicle. He arrived at the dealership and after signing the paperwork drove off of the lot in a short period of time!!! As he is only 18, it was his first experience without a parent there so I appreciated all of the help and assistance they provided!

Rebecca Brown

23 de ene. de 2015

Rileigh Head, Sales Person at Moore Buick was very helpful in helping us make our decision to purchase our 2014 Buick Verano. She is a very nice young lady with knowledge of the car we purchased. I will recommend friends to visit with Moore Buick in Jacksonville and certainly will tell them about Rileigh.. Thank you, Rebecca M. Brown

Christian Coy

19 de ene. de 2015

It was my first time interacting with Moore, and from start to finish everyone was extremely friendly and helpful. I am very happy with my experience, and I will surely go back to Moore for my future care needs.

Keith Boomer

16 de ene. de 2015

Nice people, you don't have to wait to long to get your oil change. The waiting areais nice too. We would be going back again with our SUV.

Gregory Jackson

14 de ene. de 2015

The service was excellent and I appreciated letting me know an earlier appointment became available which was convenient for me.

Josh and Tessa Munn

10 de ene. de 2015

I am very impressed with the professional services Moore Buick gmc has always provided my family with. We purchased our vehicle about two years ago and have had nothing but excellent service since. We have been using the service department for all our vehicle maintaince, and enjoy the comfortable waiting area along with friendly and professional staff. Colin has been more than helpful with us from our scheduled oil changes, to other maintance our vehicle needed. He made time for us when we needed immediate help and dropped in without an appointment. He has always shown our family respect and excellent customer service, we know we can always count on him and the entire staff working along side him. We couldn't be happier with our desicion to purchase our 2010 GMC Terrain from Moore Buick. We remain loyal customers and continue spreading the word on just how fabulous everyone that works there truly is. Thanks again guys, you're the best!!!-Tessa Munn

Tanika Sidbury

10 de ene. de 2015

I always have a great experience here. They are so friendly and polite.

Alfred Keyes

9 de ene. de 2015

Satisfied. No other comments.. Appointment on time as promised

William Jones

8 de ene. de 2015

I have dealt with Moore Buick for more that 30 years and they have always, always treated me GREAT!! I Get the best deals and the best service from them and will continue to give them my business in years to come!!! Nothing but praise for ALL the employees at Moore Buick GMC!!!!

Samuel Alford

7 de ene. de 2015

The entire experience was positive from the point of discussing the repair work and getting it scheduled to my picking up my vehicle upon completion of the repairs. You would never know the truck had been in a fender bender. It was spotless inside and out and the staff was extremely courteous, helpful and supportive.

April Grealish

7 de ene. de 2015

My 2014 GMS truck needed some maintenance done, my wife was in and out in no time at all. Very friendly, and knowledgeable.

Robert Palmitier

7 de ene. de 2015

Although I had already diagnosed the problem, the technician rapidly confirmed my diagnosis and corrected the issue. Everything is working great now. Thanks for the good service.

Toni Mcelheney

31 de dic. de 2014

Very fast professional service. Appointment was made very quickly. Have been buying vehicles from Moore-Buick for over 30 years!

Michael Beech

31 de dic. de 2014

The staff was very helpful and thorough with my vehicle. They were also very helpful in giving me information for future maintenance for my vehicle.

Michael Turner

31 de dic. de 2014

Quick The only thing was there was not enough room to sit in the waiting room. There were several people there.

Albert Mcelmon

31 de dic. de 2014

Was a great experience .My truck was in and out quickly just as promised

Jason and Brianna Blaney

31 de dic. de 2014

We just purchased a new 2015 GMC Acadia Denali and we could not be happier with our purchase. Everything went smoothly. The Moore team was very accommodating, friendly, and polite. Tony Dunnell is a great sales associate and I would recommend him to anyone that is in the market for a vehicle. Pricing is competitive and experience is exceptional. Thank you again!

Edward Matthaei

24 de dic. de 2014

Excellent service. Polite and professional personnel. Ensured we did not leave without all our concerns addressed and repairs made to keep us safe on the road. Moore GMC is now the only dealership I will ever use.

Aaron Acton

24 de dic. de 2014

Tony was a great car dealer, he made sure we was taken care of all way around. If I was to pick a car dealer to send my friends to. I'd choose this one.

Edward Fulcher

23 de dic. de 2014

Great. Love dealing with Moore Buick !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ralph Dingess

20 de dic. de 2014

Terri Wildeck was a joy to deal with , very professional and I could not have asked for a better experience buying a car.

William Robey

19 de dic. de 2014

The only complaint or concern is that a part had to be ordered for our Acadia which that was almost two weeks ago and have not heard from your service department. A call as to the status would be greatly appreciated. Other than this we have been thoroughly pleased with Moore's employees.

Thomas Ryan

18 de dic. de 2014

Very good- however it was a little confusing pulling into the service bay- there were a lot of people standing around and no one made eye contact or told me where to pull up. Being greeted and acknowledged upon pulling in would have made it a more welcoming experience. Otherwise the service was fabulous and the waiting area was fantastic. I really liked the woman stocking and cleaning the waiting area, she was extremely friendly to me and my daughter.

Judy Holland

18 de dic. de 2014

I was in and out in a short period of time. Service department is very efficient.

Marian Mclean

17 de dic. de 2014

My experience was excellent. Everyone was very helpful with options that were available.

Kyle Jorgenson

16 de dic. de 2014

As soon as my wife and I arrived, we were greeted warmly by our sales rep, Michelle Boswell. Mrs. Boswell was very happy and knowledgeable as was the whole staff at Moore Buick GMC. We knew what type of vehicle we wanted and we were shown several that fit our needs well without overwhelming us. We weren't pressed about buying the biggest car, we were generally being helped find the car that worked for us. When we decided to buy our Buick Enclave, we were given a great deal. The dealership as a whole worked with us to get a good interest rates with the bank despite my poor credit. As a whole experience I was quite pleased with the level of professionalism and courtesy shown by everyone at the dealership. I have recommended the dealership to all of my fellow Marines that I work with. Thanks again.Kyle JorgensonSSgt/USMC

Thomas Pawloski

16 de dic. de 2014

availability of desired model, right color with the right bells and whistles, Great salesman and support staff, just a good experience all around.

Deborah Ballance

16 de dic. de 2014

We had several warranty items that needed attention and the service department was excellent in getting everything fixed. We were provided a new Acadia to drive while our Acadia was being serviced; that was awesome! This is our second Acadia purchased from Moore and I am sure that we will return for our next vehicle.

Marlow Townsend

11 de dic. de 2014

So far our experience at your dealership has been pleasant. My wife loves that she can drop her vehicle off and take the shuttle back home to continue with her day. Honestly, I know that it would stress her out to have to sit in a waiting area; especially knowing that there is always work that could be done elsewhere. My wife is a well organized multi tasking person and your shuttle vehicle allows her to maximize her time, just the way she likes. Thanks for your service. Marlow Townsend

Timmy Marshburn

9 de dic. de 2014

The sales and service is always on top of things, everyone is curtious and willing to go the extra mile to make sure your happy.

Anita Simmons

5 de dic. de 2014

The personal were all very professional and friendly. The repairs were completed and promptly.

Thomas Pawloski

5 de dic. de 2014

Salesman was very courteous and found the exact vehicle we were looking for. We closed the deal and brought our new car home.

Judy Holland

5 de dic. de 2014

I was in and out in a short period of time. My experience at Moore has always been pleasant.

Annie Williams

4 de dic. de 2014

my experience was very rewarding and my salesman mr dunnell was a joy to work with or is a joy to work with as of today he is still helping me to understand my new car 2weeks later awesome

Tony Calim

4 de dic. de 2014

Our transmission went out two weeks before we were moving. It was horrible timing for something like this to happen. we took it to a local transmission shop and on the way home stopped at the dealership to get a price quote. The dealership got it done within 5 days. Everyone there was very helpful and friendly.

Sandra, "Onslow Native"

3 de dic. de 2014

My husband and I visited the dealership on a day when it was closed and found a vehicle we were interested in. The following day my husband went back and talked with salesman, Juan, and got all the particulars about the car, brought the information home to me and together we decided to make the purchase. He called Juan, told him of our decision and what time we would like to come in the next day to make the transaction. When we arrived, all the paper work had been done, the vehicle had been prepped and was sitting out front waiting for us. All we had to do was read and sign. We were treated like family, not only by the salesman, but by all the employees we encountered. Even the finance officer was very friendly and helpful.

Pescott Matthews

30 de nov. de 2014

Very good.........................................................................................................................................................

Linda Berry-bates

29 de nov. de 2014

Everyone was very helpful prior to when I went in and when I arrived. I was greeted in a courteous manner which I loved! What impressed me the most was it was like a large family working together. Everyone was happy!

Luke Trosclair

27 de nov. de 2014

Always get great service at Moore. They make me feel like part of the family.

Carl Pittman

26 de nov. de 2014

Nothing but the best from Duncan and the rest of the Moore boys, including the service department.......

DawnK

23 de nov. de 2014

I went to see a specific vehicle that I had already researched online. Through the USAA Car buying service they knew what I wanted and made contact with me right away. My salesman, Ken, was waiting for me when I arrived and had the vehicle I wanted to see pulled up front. I was not pressured to look at any higher end models or even a newer year model. Although my husband was present, we stated that I was the one buying the vehicle and while my husband was included in conversation, Ken kept the focus on me throughout the process, which I appreciated. I feel I was given clear figures and information regarding the sale price, discounts, financing and the trade in value of my existing vehicle. I appreciate being provided with free touch up paint for a minor paint chip on the door edge that I noticed the next day. Overall it was a good experience and I would do business here again if I decide to purchase another vehicle from the brands they sell.

Alma Gibson

23 de nov. de 2014

I never have a problem with anything that I have done to my vehicles at Moore Buick Pontiac in Jacksonville. I always have my personal salesman Luke and or the manager Jim to always check on me while I wait for them to service my car. They make sure that I am no less than very satisfied with the work done.

Stephone White

22 de nov. de 2014

Luke was the best. He was very patient and explained every step of the way.

Franklin Barnes

20 de nov. de 2014

They have been there from day one I have not had a bad experience. When I call they have taken care of the problem.

Charles Knox

16 de nov. de 2014

Well handled. Made sure I got best service possible by ensuring problem would be addressed when I brought vehicle in. And it was. I really appreciate that the service team heard my issues and created a win-win result.

Shantisha Williams

10 de nov. de 2014

My service was excellent as always. The staff was wonderful and friendly. I was in an out in no time.

Brian Grealish

7 de nov. de 2014

I was looking for a truck, and pulled into Moore GMC. My sales person Terry helped me find just what I was looking for, and at a great price. Terry was very helpful and knowledgeable. I will send friends and family to her for a new car anytime.

Marissa Deleon

6 de nov. de 2014

Terri Wildeck was my carsalesman and she was phenomenal. She answered all my questions with no hesitation and was very knowledgable about the car, exterior and interior. The staff at Moore Buick was very professional and had wonderful customer service. I am 100% satisfied with my purchase and the team I purchased it from.

Tania Comly

5 de nov. de 2014

Tony Dunnell was great, showed me exactly what I was interested in, and best of all he wasn't pushy.

Sebrenda Lewis

2 de nov. de 2014

Your service department staff were wonderful. I called at the last minute and they worked me in. When I got there, they took over. I appreciate them. Thanks for what you do.

Ronald Riggs

1 de nov. de 2014

Service and courtesy by all concerned was outstanding..

Phillis Sheppard

31 de oct. de 2014

I went in for the recall on keys. The work was done in a short period of time, even though I gave them one wrong key. was corrected and I was on my way in less than an hour.

Lemuel Hewitt

30 de oct. de 2014

The staff at Moore Buick are always very friendly and helpful.They make sure all your questions and concerns are addressed. You are considered their number one priority when you come on their lot.

Don and Jane

19 de may. de 2014

My wife and I just traded two cars for one--we are now the proud owner of a 2014 GMC Acadia. It is one that had been used as a "loaner" and had 3,000 miles on it. It was just the right color (my wife insisted) and had all the goodies on it that we wanted, and then some. I have to give the highest recognition to the salesman, or should I say, our salesman, Luke Trosclair, who is great! We have been dealing with him for the last 3 or 4 vehicles and I trust him and he has never led me astray at any time. He made the experience as painless as it can be. Trading 2 cars for one is a bit complicated, but they really gave us a good deal. I also want to thank and recommend Lori who handles the mountain of paperwork to close the deal. She knows her stuff, too! All-in-all, they did an excellent job in handling the experience. If you're interested in buying a car or truck, see Luke Trosclair!

The Kirby's

13 de may. de 2014

Huge thanks to Tony Dunnell!!! We love our 2014 GMC Terrian! Very helpful and willing to work with you and make a deal not just push a car on you! Thanks again.

Karen Baysden

13 de may. de 2014

David Baysden and I (Karen Baysden) bought a used 2009 Chevy Colorado on 12 May 2014. We had seen the vehicle the day before and really liked it. From the time David called to inquire about it till the time we left the dealership we were treated with the upmost respect. Our salesman Mike Diaz was extremely nice and very patient and understood our needs. Mr. Diaz tried to help us get what we wanted in every way possible. The sales manager and the was also very understanding in trying to help us achieve what we could afford to pay for this vehicle. All in all this was the most satisfying car buying experience we have ever experienced. We thank you and appreciate all the efforts taken by all personnel. Sincerely, David and Karen Baysden Have a blessed day!!

NavyMike

5 de may. de 2014

BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!! After looking for a vehicle for more than 3 months I finally found myself at Moore GMC Buick. I had the great privilege of working with Mine Diaz. He is great to work with, super honest, very knowledgable and extremely helpful. Most of all, I appreciate him not being pushy. He simply answered my questions and showed me my options. I wasn't sure if I wanted a new or used truck. He didn't push the issue either way. They gave me great upfront and honest pricing and gave me the time I needed to think about it. The buying process was even smoother. Not all the haggling that I grew accustomed to in the past. In fact the finance manager, Lori came out to speak with me personally about some different options. Could not have asked for a better experience all around. Professional, honest and courteous staff from start to finish. If that we're not enough, Mike assured me that I would be taken care of and that it was his job to support us long after the purchase. Admittedly I didn't believe him based on past experiences with other dealerships. Well he was telling the truth, he and the staff have happily helped me with a myriad of things ranging from personal finance questions to helping me with the paperwork on one of my other vehicles. They have my highest recommendation for anyone looking for a new or used vehicle. I will definitely do business here again. BIG THANKS TO MIKE DIAZ AND THE MOORE TEAM!

T.S

21 de abr. de 2014

I love this place! A friend refered me to your place and everything I heard was spot on. Great service was provided by everyone we talked to especially by Mr. Gerald Hines. He was able answer all of our questions and took time to show us the cars within our price range. I will definitely refer this place to my friends, families, & people from work. Thank you!

Zane Crutchfield

11 de abr. de 2014

We are repeat customers and for a good reason.This is our third car we have purchased from Moore Buick GMC and the service has been outstanding.We always get the best price and the fallow up services are great.Someone always calls to remind us about oil changes or any recalls.The facilities are exceptionally well maintained and the sales personnel is processional, friendly and willing to go to great lengths for the customer to be satisfied. Our sales person this time was Jonnie Aidoo. He was great! Good job!! We will be back:)

Kevin

29 de mar. de 2014

This was about what I expected when buying a new truck. It was the usual games and tactics but overall I was pretty pleased with the buying process. I'd give them 5 stars but one thing really bugged me. My mom had bought about 4 trucks there and I had told them this several times. So after we struck a deal I asked if they were going to send her referral money and the salesman said "Oh no, we need to know about that up front." That's a pretty shady way to do business.

Brad and Tara

25 de feb. de 2014

We purchased a new 2014 GMC Acadia with the help of Don Cohen. This process took place not only during terrible weather, but also over the holidays. Through it all, Don took his time and really made sure we were happy and had all questions answered. I'm not the biggest fan of shopping for cars, but Don and his Sales Manager showed courtesy and didn't "hound" us to buy like so many others have in the past. This professional mannerism was extremely appreciated and based on that alone would recommend Don and this dealership to anyone in the market for a car or truck.

Mike Johnson

29 de ene. de 2014

This last weekend I ended up coming through Moore Buick GMC while out looking for vehicles and was fortunate enough to have Jonni Aidoo as my representative salesman on the lot. I have never had the genuineness and ease while doing any shopping and especially not with vehicles. The car was used and but cleaned well through and through. Overall a smooth process and very personable staff on site! Thanks Jonni! -Mike

Donna Menke

22 de ene. de 2014

I stopped by Moore just to see if I could find a vehicle to replace my "too expensive to service" crossfire that I bought from another local dealer three years ago. Mike Diaz came out to assist me while I was just out "looking". He was an excellant source of information on the several vehilcles that I thought I might be interested in.I asked several questions about the vehicles and he knew the answers. He didn't have to go check for answers or guessimate his answers. He knew his vehicles that were on the lot. I spotted a Chevy Trailblazer that had just been "marked down". We test drove the vehicle within just a few minutes of being on the lot. I fell in love with the Trailblazer. Mike and I went into the dealership on return from the test drive and immediately started working on the numbers to see if I could have the Trailblazer. Miss Lori came out to the sales floor and told me that I could get the Trailblazer within my desired payments and could get the warranty I wanted included. I was having a good day! Now came the Big Catch... my husband HATES going to dealerships...so I asked Miss Lori and Mike if there was anyway they could get the paperwork together and get everything done so that when my husband came in the next morning all he had to do was sign the paperwork??? WELL..they did an excellant job. I brought my husband in the next morning about 930 and by 1000 we were leaving the lot with everything done..My husband was totally impressed..which is almost impossible to do..Thanks to you Mike and Lori for such a smooth, efficient and fast transition out of my crossfire and into the trailblazer. We will definately be repeat customers and reccommend you to our friends. We bought the trailblazer on thursday. On Saturday I discovered my passenger window not go up and down. I called the service department and spoke with Colin. He gave me gave the appointment I wanted for the Tuesday afternoon. When I got there they took my trailblazer right in. Within just a few minutes Colin came and told me what needed to be done, that they had the part and I could be back in my vehicle within a few hours. Sounded great to me!! Mike noticed me and I told him about the repair.. He offered to get me a vehicle to use for a few hours but I had already made other arrangements prior to getting to the dealship that day. But I couldn't believe that they were going to offer me a loaner vehicle for just a few hours...very impressive customer service. My vehicle was ready within two hours. Colin took me over to the check out window and Miss Betty assisted me with my checkout. She is a gem!! Everyone involved with the sale of my trailblazer and the first service call have been excellant. I am very impressed with the Customer Service delivered from Moore Buick. I will certainly pass the word on your dealership.

J C Pugh

21 de ene. de 2014

Thank you Moore Buick for the best. Car buying experience I have ever had. There was no pressure, no under handed tactics. Everything was done when I arrived. Mr Shubrick was awesome made. Me feel like family. Would I come back? You bet I would. I cannot say enough. Words cannot. Express. How I feel. This is my second car buying experience with Mr. Shubrick. Ten stars. I love Moore Buick GMC. Thank you so much.

Billy fuson

20 de ene. de 2014

This was one of the fastest transaction I have ever experienced. In all took about 2 hours. Mrs. Wildeck was very helpful and would gladly do business with her and Moore Buick in the future. Only downside is i hope the can locate the second key.

jessica

15 de ene. de 2014

poor service My review on Moore Buick, on 01/01/14 we bought a 2010 chevy suburban certified preowned. On 01/14/14 the battery had to be replaced, on 01/15/14 we noticed a 5 inch crack in the dash board so we took it in thinking it would be covered under the bumper to bumper warranty we had purchased and at the very least be covered under the 30 day/ 1000 mile warranty that came with the certified suburban. It was covered under neither warranty and the service guy talked to the manager thinking they would do something and the manager refused to help, the sales guy don who was a really nice guy even tried to get the manager to talk to my husband but all he did was tell don he had already talked to service and they would do nothing since it doesn't affect the car. I would think Moore would stand by their vehicles for at least 30 days but they didn't even stand by it for two week this is poor customer service and just flat out bad business

Seth J Bunke

15 de ene. de 2014

Mr."Brick" was awesome to work with. I needed an affordable vehicle that had to fit in my budget. Me. Brick knew that and met all of my expectations. My budget was met perfectly! Not one dollar over actually. The reason my family and I have bought over 20 cars from this company and ONLY this company is because of the customer service. Go see Mr. Brick and he will take care of you!

Lucas

13 de ene. de 2014

By far the friendliest and easiest place to buy a car. Tony from the moment we met him was awesome. He really worked with us and our budget and did not quit until he found the perfect vehicle for us and for that we are truly thankful. I will definitely be a repeat customer and will recommend business to tony. I really like the way that Wayne thought us a few things and the way the whole staff is friendly especially in Jacksonville. You guys are the best.

The Murray's

11 de ene. de 2014

My wife and I came with our son in to look at the gmc suv's for our expanding family when Jonni came and helped us. My wife and I were amazed how much from the salesmen to the sales manager to the GM of the dealership came to talk to us to get the best deal we could. We visited many dealerships in 3 states and had never received such great service. To be honest I never thought buying a car would be so stress less and non hostile compared to other dealerships we had experienced. The cars are fairly priced and our car salesman made every attempt to give us the deal of a life time whether letting us test drive the car on our own to putting the car on a lift so we could examine every thing. Moore makes the experience of buying a car very easy and honest. They work with you instead of against you like other dealers may make you feel. I have nothing but great things to say about this business and it's a shame not everyone is like this. This dealership and jonni our car salesman are the only ones I'd refer to others. My family and I are grateful for our new SUV and the experience.

Dayvid T

7 de ene. de 2014

I have yet to go to Moore GMC. But I have now bought my third vehicle from them. The quality of their efforts is unsurpassed. I have been looking at Trucks for months but Moore gives more. Terri Wildeck has again given 5 star service and made a deal come together. Thanks for all your outstanding Effort to get me in a truck and to have such a pleasant Experience. Look around at other dealers but let Moore show you how it Is done. Thanks Dayvid Teague, a satisfied customer. Again

Amber Bowlin:)

19 de dic. de 2013

This is a great dealership!! They made it easy to find my new Terrain and the buying process was so easy and fast! Everyone here was so nice and helpful I will defiantly be back! I couldn't have asked for better service. It was different than other dealerships they didn't just want you to buy a car and leave they actually cared! I love this place and my new SUV!

Dennis and Estell Carter

16 de dic. de 2013

We have been dealing with Moore Buick for over 10 years now and have purchased multiple vehicles from them. The sales staff is top notch (Thanks Gerald Hines) and the management staff go above and beyond to give you the best deal. The financing staff, Lori and Wayne, shop the market for competitive rates and make the paperwork a breeze. We highly recommend Moore Buick and think you won't be disappointed.

Jeff and Lisa Farmer

13 de dic. de 2013

We recently purchased a GMC Acadia from Moore Buick-GMC and had a fantastic buying experience. Our salesman Mike was very patient and worked with us from start to finish in a professional, personal, and experienced manner. He truly went above and beyond to answer all our questions and ensure we were satisfied customers. Mike exemplifies customer service! This experience was only made better by the professional attitude and customer care Jim Wright brings to Moore Buick-GMC. I would recommend this dealership and salesman to anyone interested in purchasing a vehicle. If you are looking for a new or used vehicle they are worth the visit. Thanks, Jeff and Lisa Farmer

Lucas & Elizabeth Cardona

9 de dic. de 2013

My wife and I just bought our 2nd vehicle from Moore. We actually went in to get a hose replaced on my wife's 2010 Acadia and ended up buying a 2006 Mini Cooper S. Thank you so much Teri Wildeck for selling us another great car. Thank you Lori Waters for doing the paperwork and getting us going. You guys are the best! we will definately buy from you again and would definately recommend Moore!

Pellegrin

5 de dic. de 2013

Awesome overall experience, worked with what I wanted and what was an option with my wants and needs

Aaron and Katie Snively

25 de nov. de 2013

James white and the exceptional sales team and staff at gmc moore Buick jacksonville nc were outstanding and amazing!! They worked with us and got us in a brand new gmc that same day!! Highly recommended you go there for your next car!!

Stephanie Jones

25 de nov. de 2013

Don did a fantastic job in helping me purchase my new Buick Verano (Love this car!) I also appreciate Wayne in finance helping me get a great deal. They both went above and beyond. If you are looking for a car in Jacksonville or the surrounding areas, the Moore Boys can't be beat!

Rusty

20 de nov. de 2013

I am very pleased with my recent purchase from Moore boys. Don Cohen really was a great salesman. I came in with a specific goal in mind and Mr Cohen worked hard to meet that goal and he did. Thank you Don and thank you Moore boys. I'll still change the station when clod hopper comes on, but if I'm in Jacksonville NC and need a good deal on a truck, I'm going back to Moore.

Jim Anderson

12 de nov. de 2013

I drove to Jacksonville from Raleigh to purchase a used Sierra truck from Moore Buick GMC. It was a pleasure doing business with Gerald Hines. He was very helpful, got me out of there quick and was very knowledgeable about the truck. I would gladly do business with them again.

NC Tim

6 de nov. de 2013

Loved the no hassle buying experience. Got a very fair price and my salesman, Jonni, was terrific. I will definitely buy again from this dealership!!!!

Concerned

2 de nov. de 2013

The worst collision shop in Jacksonville. The most dishonest workers and extremely poor quality I've ever seen. There company works with USAA insurance and it's blatantly apparent that they are only looking out for themselves and USAA, run don't walk from this place!!!!

Greg and Lisa Mixon

17 de oct. de 2013

My wife and I recently purchased a vehicle from Moore Buick GMC. We had one of the best buying experiences in quite some time. Our salesman (James Shubrick) worked with us from the start until the finish in a professional, personal, and experienced manner. I would recommend this dealership and salesman to all my friends. If you are looking for a new or used vehicle they are worth the visit. Thanks Greg and Lisa Mixon

Phyllis Whitley Williams

10 de oct. de 2013

I have driven Buicks for 25 years, all of them purchased from Moore Buick, so it is no surprise that I am very happy with the Buick Enclave that I purchased on Sept. 24th! Gerald Hines, Jackie Young, and Don Williamson took excellent care of me, making the whole process easy and stress-free! Thanks for helping me get in the right car!!! I know that my daddy was smiling down on us that day! I went to Moore Buick, met with all the right "boys", used the lessons he taught me, and drove off in a Buick!!!! When it's time for the next one, I'll be back! Phyllis Whitley Williams

Tim aten

10 de oct. de 2013

we went on vacation to Jacksonville area. my wife and I went looking for a truck for her and the kids. we met with Wayne pohlman he introduced us to our salesman Luke. Luke took us out to the lot went over each truck in full detail. we fell in love with our 2010 f150. Wayne processes our paper work while we went to lunch. we came back and Wayne informed us that we got approved and finished up the paper work. Wayne has been in contact to see how everything is since we came home. could not have choose a better dealership

Family Fan

9 de oct. de 2013

I just recently bought a 03 sierra 1500. I loved the service. Terri was a charm to do business. I have bought plenty of vehicles over the years from various dealerships and Moore is by far the best. They made me feel comfortable throughout the entire process.

J & CW

3 de oct. de 2013

From the minute we stepped into Moore Buick in Jacksonville, NC my husband and I were elated by the friendliness of the sales personnel, Tony Dunnell. This is our second purchase from Moore in Jacksonville. Tony made us feel "right at home" and was not "pushy". He is very knowledgeable and went out of his way to show us every feature of the Buick Verona and Regal. Due to having house guests for the weekend, we thought we would have to wait until the following Monday to make our purchase. We were thrilled when we got a call telling us that our beautiful Verona was being delivered to us with the needed paperwork!! What service!! We also got a great value for our trade-in. We would highly recommend Tony and Moore Buick. We not only feel like we got a fantastic, sleek new car but also a new friend!!

Gary and Pat

25 de sep. de 2013

Our experience with your dealership was absolutely a pleasure. From the time we met our salesman, Michael Diaz,(funny story as we actually met him by asking directions to another car dealer) to the final end of driving our 2013 Terrain out of the parking lot, we have nothing but praise for the entire staff. Michael and Charles were right there to answer every question we had and actually made the purchase fun. The professionalism of the entire staff was outstanding and you could just tell that they were like a family and work ethics were top priority. We will definitely recommend Moore Buick GMC to anyone looking to buy a new vehicle.

KatieD

17 de sep. de 2013

This was my first experience buying with Moore and it was good. From the minute we got there we were greeted and had excellent service. We are new the GMC experience and we had plenty of questions and help in our shopping process. Brick showed us great service in test driving the vehicles and making us comfortable. Once we decided the financing process took all of 20 minutes. Justin was great. We had a wait because our car was a fairly new trade and it had to be detailed. The work done was fabulous. I say great job, great service, and everyone seemed very nice. I was very pleased.

Cindy Muehlbauer

14 de sep. de 2013

I have bought several vehicles from Moore Buick. My first being a Pontiac Sunbird and I can't even remember what year. It was in the late 1990's I think. I have dealt with Luke Trosclair each time. I have been so pleased with his professionalism and friendliness that I will always come to him to get a vehicle. My recent purchase just a month ago was not a Buick or a GMC but a Kia. I had done some research and this was the vechicle that I was wanting but I did not want to go th the Kia Dealership. I kept checking out the Moore Website and it just happened that I found what I was looking for there. I then went to the dealership and within about an hour and 15 minutes I was leaving Moore Buick with the vehicle that I wanted. SO once again I am a very pleased customer of Luke Trosclairs. Thank you all for your kindness.

Stephanie Midgett

9 de ago. de 2013

Luke and the rest of the staff are the best to deal with. I've always gotten a good deal. Combine that with the awesome service and treatment I receive is why I keep coming back. My latest purchase is the fifth vehicle I bought at Moore. When I'm in the market for a new ride, Moore is my first and only stop. Keep up the good work.

NVP

29 de may. de 2013

My husband and I recently purchased a Sierra Truck from GMC and all I can say is GREAT... We dealt with Terri, of which I could not say anything but great words. She was very helpful in answering all of our questions and responding back to my emails. When we finally went in to do the paperwork everything went at smoothly as can be. We have purchased vehicles before so expected to be at the dealership for hours, however, everything was so perfect it felt as if we were in and out in no time. I HIGHLY recommend Moore Buick GMC for a purchase of a vehicle.

Travis

25 de may. de 2013

Mr. Ted Azam got me the best deal anyone can get. I have friends that are car dealers and I bounced the specs off of them and the out the door price including dealership fees. I was looking to buy used but he got me such a great deal I went new instead. There where dealerships selling 2007 Chevy that are the same model as my 2013 Sierra for only a 5 grand less. He has been selling cars there for 41 years. If he was not an honest car salesman word would have gotten around. With the 2014 coming out and with all of the rebates and sales going on right now, you would be surprised that buying new is barely more expensive. This coupled with the fact you get two free years of maintenance and all the great warranties that come with new, makes for not only a great deal but the reliability of a brand new vehicle. You also get 6 months of onstar free and a trial of XM radio. The onstar is great because you can just push a button if you have a question about anything on your vehicle and a gm repersenative will assist you. I have not used there service department yet, so I can't speak on that. I do know that with there customer service I'm sure they would work with you if you weren't satisfied with something. I also like the fact that they will give you another vehicle to drive if you require overnight repairs. Everyone there is professional and they want to sell vehicles, they'll help you get what you can afford and what you want. I will be purchasing my wife's vehicle from here as we'll. thanks guys.

Ollie and David Carroll

23 de may. de 2013

Advertisement and the right sales person (Luke Trosclair) makes an excellent team. We have been working with Moore's Buick personnel in Jacksonville NC and Luke for several years in purchasing vehicles. Each time has been a great experience. They have worked with us in getting the best deal and the right vehicle. All we have had to do is give Luke a call and he has always done his best in helping us.

Sandra and Lucas Bauer

26 de abr. de 2013

Had a great experience from Moore GMC & Buick. Our salesman, Michael Diaz ensured we walked out much happier than we walked in. Very friendly and great customer service. We love our new GMC terrain. We also had our Buick serviced here and we were more than satisfied when we picked it up!

JJ Jones

11 de feb. de 2013

Everyone was extrwmely helpful. They did there best to make sure I had a wonderful experience.

Evlyn Brown

8 de feb. de 2013

It took a couple tries but I am 150% satisfied with my vehicle. Everything I asked for specifically within a reasonable time frame. Excellent service & an ecellent dealership!!

Melanie

31 de ene. de 2013

I came in looking for a car after being in a car accident. The atmosphere was extremely friendly and helpful. Wayne worked very well with my needs and what I was looking for in a car. Best car buying experience I have had so far.

The McCorkles

30 de ene. de 2013

Mr James Shubrick "Brick" is one of the best salesman a dealership could have. He provides great customer service. He knows the product he is selling and he stands by his word. Great purchasing experience, as always! We should know....we have purchased six vehicles from him.

BrittanyF

23 de ene. de 2013

I contacted Wayne about purchasing a new vehicle, and he was wonderful about helping find the perfect car for me. I told him basically what I was looking for and he found one and Lori got me financed within my budget. I was able to buy the very first 2013 Buick Encore sold by Moore Buick, which is very exciting. It is pretty awesome to know I am the only person in town with this vehicle. Thanks again for everything!

Dimitra Nipper

23 de ene. de 2013

I cannot say anything but great things about Moore Buick and our sales person Wayne Pohlman during our car buying experience for my dream car a 2012 GMC Acadia. The facilities are beautiful with their new renovations and there inventory let me pick the car I wanted. Wayne was very knowledgable about the car and made my husband and I feel so comfortable and at ease in buying our first SUV. Wayne and moor Buick are very professional and I felt very comfortable in purchasing a vehicle from Moore Buick! Thanks again

angela132atyahoo.com

23 de ene. de 2013

The sales staff and service dept. is so friendly. This is my 5th vehicle from Moore and i will never buy from anyone else!!!!!!!!!!!! Wayne is the best salesman ever!!!!!!!! He always makes buying so easy!!!!!

Melissa D

20 de ene. de 2013

Wayne and Luke provided excellent service and worked as a team to make sure I was a satisfied customer. We really appreciated all of their help and knowledge on the cars. We will be going back in the future!

Diane B. "GO PACK"

17 de ene. de 2013

I recently purchased a vehicle from Michael Diaz at Moore Buick. My husband told me I needed to experience purchasing a vehicle, sooooo.... he made me go alone and do all the talking!!! I was treated awesome! Michael, really impressed me with the service he provided from the moment I walked into the dealership untill the purchase was completed. Service after the sale was just as prompt and efficient. I had one small item on the vehicle to be taken care of and it was handled immediately and to my satifsfaction! Thank you, Michael for such a wonderful experience, purchasing this vehicle. I know where to go for my next purchase!

Jonathon Powell

17 de ene. de 2013

This dealership in my mind is the best in the Jacksonville area for excellent service, workability, and customer service. I was working with Michael Diaz with my family looking for the best family vehicle that worked for me and my family and he was a wonderful help in all asspecs of the purchesing process THANK YOU!!!! the Crew that they have working here is very friendly and willing to wrk with anyone in any situation agian thank you to the MOORE BUICK GMC dealership and Crew for providing me the perfect car for me and my family

Kennedy

17 de ene. de 2013

I would like to say my husband and I would like to express our sincere gratitude for exceptional customer service we received during our recent purchase at Moore Buick. We are extremely pleased with the outstanding customer service your employee John Lindow provided us during our second time vehicle purchase experience at Moore Buick. His service was so on Par! We will definitely be returning customers in the future.

Ashley S

15 de ene. de 2013

I received great customer service and so much help from Wayne and also from Mr. Diaz and Lori!! They are such amazing people and did everything they could to make sure I walked away happy and not stuck with a vehicle I hated. They are such amazing people! They hooked me up with a new 2013 Buick Verano and it's the best car I've ever been in! Definitely going to recommend anybody I can! Thank you guys!!!!!

Alton Griffin

14 de ene. de 2013

Luke was so helpful he made the experence very easy going no high pressure he explained all about the car and helped us set up the blue tooth me and my wife really enjoyed the experience

Teri & Dave

5 de ene. de 2013

My husband and I were on our way to Walmart on New Years Day and decided to drive through the lot... A nice young man by the name of Wayne came out to greet us... A little over an hour later we were driving off the lot in a brand new Buick!! What more can we say??!!!

Mike walsh

4 de ene. de 2013

I just bought a truck there and Mr Hayward and Mr white are amazing. Any issue I had they took care of me. They are very professional too

George Coleman

2 de ene. de 2013

I purchased my third vehicle from Wayne and he always gets me the best deal every time. Lori in finance is awesome and took care of everything. Excellent buying experience from the GM all the way down. When my daughter is ready to an upgrade Wayne will be my first visit. Thanks

Lucas C.

2 de ene. de 2013

My wife and I just recently purchased a vehicle at Moore. It was a wonderful experience from the moment we drove onto the lot until we left with our new vehicle. Our sales rep, Terri, was very helpful the entire time. She wasn't pushy. Even when we weren't able to get the 1st vehicle we were trying to get, Terri continued to help and work with us. She did a wonderful job and both my wife and I are very happy with our new purchase. Thank you, Moore Boys, & Terri!!!!

Andy Anderson

26 de dic. de 2012

When I enter Moore Buick each and every time I am always impressed by great spirt of each and every employee. I have just purchased a new Accadia from Luke and as always he has never let me down. He is always honest straight forward and delivers on his promises, thanks Luke. I Purchase all my vehicles from Luke and no body else, because he is always treats me with great professionalism. Thanks Luke for making my purchasing of a new vehicle so easy. I would also like to thanks Jackie Young, Don Williamson for have such a professional staff, thanks for the great job.

Smith

20 de dic. de 2012

Although I was in a hurry on my first visit, James White was very patient and answered my questions. The next day I had more time and purchased the Sierra SLE with upgrades. I am very pleased with the help Mr. White gave me before and after the sale. This is the third GMC Sierra I have owned and is my favorite.

Kimberly

14 de dic. de 2012

Slade Smith was excellent in returning my emails in a timely manner. My husband and I both agree, that she has a great personality. She is both friendly, yet professional. She didn't waste my time. She answered all of my questions. Lori, as always is a great Finance Manager. She is quick and knows her job very well. I've worked with her for years, in regards to purchasing a vehicle. I do think the company should consider filling the used vehicles up, when making a purchase. A vehicle is a vehicle, regardless whether it's new or used. The remodeling looked great. I think the used side should be remodeled now and the company would have an awesome appearance.

british lady

14 de dic. de 2012

I would recommed any one to Moore Buicl and since I purchased my car, I have been requested to whom was my salesman. I always say Luke, he is the best and has been ever since i have been coming to Moore Buick.

Golfer

14 de dic. de 2012

Salesman very freindly and knowledgeable. He was not pushy and gave me an offer. I met the gm he was cordial. Their expereince of 30 years made it to me not to pressure me in buying. I thought about the price. I gave them a counter price the next day and we made a deal. I picked up the truck that night and it was ready to go.

Melissa

13 de dic. de 2012

I went to GMC Moore Buick to purchase a used vehicle last week, and was thrilled with my experience. We met with Wayne Pohlman and our purchase was the most easy & pleasant possible. This is the second time we have bought a vehicle from GMC Moore Buick, and I will continue to shop there in the future. Wayne & the staff are courteous, patient and friendly. Their customer service is the best I have encountered & I highly, highly recommend them for either new or used vehicles. Thanks Wayne!! We love you!

sanchezl

7 de dic. de 2012

I have purchased three new vehicles from Slade Smith at MooreBuick in the last 6 years. My experience with them has been nothing less than outstanding. Slade and MooreBuick have met all my needs when purchasing a vehicle. They have went above and beyond to provide me with the best no hassle price, service, and have even managed to find additional discounts which I was unaware of and honored it. They are fair, honest, and dedicated to making the car buying experience painless. I dont even shop around at any other dealers because I know I will get the best honest and fair deal from them. Go see Slade Smith if youre looking for a car. Moore wont do you wrong.

GMC Fan

4 de dic. de 2012

The folks at Moore Buick GMC are the best I've ever dealt with. From sales (and Slade was absolutely AWESOME!) to Service Department, they are the most professional and friendly folks around. We have bought about eight or nine vehicles from them and couldn't be happier with this dealership. Thank you Moore Buick GMC.

Hurll

26 de nov. de 2012

Luke was very nice to deal with. We will come back again! Eric and Amy

Trucks

5 de nov. de 2012

The sales person Dennis Lockett was very professional and helpful. Between Charles Williamson and Dennis Lockett they both worked together for a day in a half to get me the deal I want. I am a very satified costumer.

J.A. Freeman

28 de oct. de 2012

Wow! This is an expression of positive loss for words from my first telephone call long distance. All my paper work was done and signing was ready for me to drive my new 2012 SUV back to my home two hours and 15 minutes away from the dealership. All of you that were involved were A1 with what part taken to get all the foot work and paper work complete. I will refer more customers. Please do no change how well you all work well as a team; my salesmen is the best James White. The whole establishment was very clean!ONE SATISFIED CUSTOMER!JAF Raleigh NC

(Judd) is my nickname

6 de ago. de 2012

Ted Azam was the salesman. Professional as always. I have known Ted for many years. He is 100% customer oriented. Simple thing as haggeling over the price an agree with what you think is a good deal. Satisfaction is what i received. When You leave the business you feel you have made a great deal. I would recommend Moore Buick to anyone.

MASTERSGT

13 de mar. de 2012

I realize being so close to a military town many think they will not get a great deal at their local dealership. Rest assure I have been in the military for 19 years and was floored by the service and the price match guarantee with Moore Buick. I came on the lot well prepared and had done my homework, I was looking for Enclave that was several hundred miles away but managed to get one from Moore exactly as I wanted it. Not only did they get EXACTLY to the detail the car I wanted they also beet the price by 500 bucks from the lowest I could find all the way out in Virginia. Great dealership, highly recommended