Jake Smothers

7 de jul. de 2021

If I could give this place less than a star, believe me, I would. Eddie knew nothing about the car I was looking at. I did end up purchasing the car and in doing so was told "if you deny the warranty then the car is sold as is" so I got the warranty. Now here I am, 4 days later, and the rear shocks have gone out on the car and the "General Manager" claims there is nothing he can do about it and is now refusing to answer my calls. I would never recommend such an establishment to anyone else. DO NOT BUY A CAR HERE!!! They're a scam. They have absolutely no type of customer service provided here. I can almost guarantee there's something wrong with every car on the lot based on how I am being treated.

Priscilla Gonzalez

17 de ago. de 2021

DO NOT BUY HERE BAIT AND SWITCH THEY WILL SELL YOU A VEHICLE WITH ISSUES THEY WILL PROMISE TO REPAIR IT THEY NEVER WILL YOU WILL SPEND WEEKS CHASING THEM

Marilyn Zayas

2 de jun. de 2021

Great place to shop for a car. Staff is very courteous Salesperson Andres is awesome and very professional. Answers all your questions and makes you feel confident about your purchase . I strongly recommend this place. I give it 5 Stars.

Marcus Richardson

26 de jul. de 2021

I came all the way from north Carolina to purchase a dodge ram 3500 dually truck. Aileen or Eddie did not give me no information that the truck had a huge dent in the rear of the truck, the truck was very dirty on the inside and smelled like it had been sitting in water. I paid them 200 dollars to hold the truck until the weekend. The day before I was suppose to come they told me the truck wasn't there yet but they would hold it until next weekend. When the next weekend approached I went down to Miami with doubts. When I arrived I met Eddie and Aileen. They seemed nice but when Eddie handed me the keys to test drive he didn't walk out to the truck with me and he said they didn't put a license plate on the truck I would have to test drive on backroads that immediately made me think something was wrong when I got in the truck it was no gas in it as if someone felt like they didn't really want me to give it a good test run. I wouldn't recommend this place to no one ver! Scammers for sure. Now I'm out of my 200 bucks and other money I spent on airline tickets to and from Miami

Jane Chiu

10 de ene. de 2021

Hello everyone! i bought a car here a couple of months ago. Let me share my experience with you all. I checked the reviews of this place before making it in here to check out a car. I saw a bunch on bad reviews, so i kinda went there with some low expectations. I saw a car I wanted to check out and reached out to them. Andres who works there contacted me and after exchanging some messages, i made arrangements to go there check out the car. Once there, he introduced me to Eddie- a sales associate who kindly and patiently answered all my questions and let me test the car. I ultimately ended up purchasing the car i was interested in and although i had some initial issues with the car, i was able to have it fixed. However, my review here is about the kind of friendly service i received at Motors Trust; I really appreciated Eddie's help and prompt responses, so i definitely give them a 5 star! I can't speak for everyone's experience here but mine was great! Maybe, people need to ask more questions (the right questions) and have everything clear so that there is no misunderstanding. I am very careful and i always read reviews but my suggestion is to please don't get so hung up on these reviews; go, ask questions, and see for yourself and please always be nice and polite. People are more receptive and willing to go the extra mile this way :) Please ask for Eddie! He is great! Jane