Jeff

9 de dic. de 2015

Service was great! Very quick and efficent. Car w was a lot cleaner than when I arrived. Keep up the good work.

Dan

7 de dic. de 2015

Friendly, helpful and professional staff. Went out their way to assist me and cannot say how much I appreciate that. Facility was clean, modern and it was an enjoyable experience.

Connie

6 de dic. de 2015

I was pleased with the lack of wait time, speed it took to complete the job, and cost. The dealership staff were proffesional and courteous.

Frank

5 de dic. de 2015

Professional, attentive and informative service associate. Additionally the leasing manager took time out to make sure everything is alright. Very friendly and caring personnel.

Lowell

4 de dic. de 2015

Never any pressure put on me to do a deal. Everyone throughout the process made me feel like a valued customer.

Karen

1 de dic. de 2015

I was greeted as soon as I walked in the door. I had an appointment with Ashu Howard. I worked with him & Paul Prenatt. Paul made the experience of buying my 2016 Lincoln MKZ Black Label very easy. He was very thorough when showing me all of the "bells & whistles" of this beautiful car.

Susanna

24 de nov. de 2015

Service personal were through in defining my car needs and explained every thing efficiently. Explained that the work could be done that day,and it would take at least four hours to complete. They kept me up to date on how the service was being completed.

Barbara

23 de nov. de 2015

I DID NOT HAVE AN APPOINTMENT, YET MY 2015 MKC WAS SERVICED QUICKLY AND EFFICIENTLY, IN A SHORT LENGTH OF TIME. WHILE I WAITED THERE WERE A CHOICE OF HOT AND COLD BEVERAGES AND PASTRIES.

Rochelle

19 de nov. de 2015

Everyone tried to do everything to the best of their ability and were very gracious and polite while doing so.

Norm

30 de oct. de 2015

Michael respected our wish to purchase a pre-owned vehicle and made the process very smooth. He and sales manager were both very professional and easy to work with.

Nicole

29 de oct. de 2015

The knowledge of the sales team and ability to crunch the numbers to the best of their ability. The facility was clean and the lot of plenty of new car inventory.

Mary

25 de oct. de 2015

I had a concern in the past which I addressed to both Scott and Paul...both very helpful and attentive. THey knew I wanted to lease again and gave me an option of leasing a 2015 , however we chose the 2016. Careful explanations always were most appreciative. The dealership is immaculate.

Russell

23 de oct. de 2015

Paul Pernatt and John Davian were GREAT! They took a difficult situation and turned into a wonderful experience. Have to mention George also...you have to keep that man.Russ Throne

Darrin

23 de oct. de 2015

Good Service at this dealer good price on tires and alignment comparable with other stores with Lincoln Techs performing work. Ford offered 12 month's same as cash over $500 good for tire purchase. Great coffee as well.

Marie

14 de oct. de 2015

It was quick and easy and I feel very comfortable that the work will be completed properly. The new Quick Lane is perfect for busy people who need to get in and out.

Michael

14 de oct. de 2015

I thought the service was prompt, the price was great, totally unexpected in a really really good way. When the gentleman told me what the price was I went "What?" "Really?" I mean for $29.00 I got my tires rotated, my oil changed and my pick up truck washed. I can't ask for any more then that. I tell you what I'm in the limousine business and I'll certainly probably consider Nick Mayor as a resource for vehicles in the future. Very pleased would come back in a minute.

Darren

13 de oct. de 2015

The waiting area had wifi and a nice clean and quite place to work while I waited on my car.

Paul

5 de oct. de 2015

Very thorough - I took the car in to have them look at for any issues. They explained what needed to be done for safety purposes and what could wait until the spring. Work was done when they said it would be.

Keith

1 de oct. de 2015

Courteous service from Nick and the entire staff at Nick Mayer Lincoln, Westlake, Ohio. Service done right and on time.

Patricia

26 de sep. de 2015

Efficiency is what you get when you go to Nick Mayer. You have an appointment and they are ready for you when you arrive. The work is done in a timely manner and you leave with a clean vehicle. You know the work done was top notch! Great place to do business with. The facility is clean, neat and welcoming! They even have complimentary beverages and snacks in easy proximity to the waiting area! Doesn't get too much better than that. They also keep you posted on the progress of your service.

Kathleen

21 de sep. de 2015

Paul was very helpful and knowledgeable - I really enjoyed my buying experience at Nick Mayer Lincoln. I will recommend them to my friends and family.

Eleanor

19 de sep. de 2015

prompt and thorough evaluation of the needs of my car by Nick Nunnari. Very nice and personalable driver that took us home.

Earl

4 de sep. de 2015

The salesmen that worked with me were very knowledgeable about the vehicle I was interested in. I was also pleased with the offer for my trade in.

Denise

3 de sep. de 2015

Always a joy to work with this group of people. Customer Service is top on their list -- highly recommend Nick Mayer as the place to go regardless of the make of your car !

Mary

2 de sep. de 2015

Everyone was professional and helpful. Car was washed. Service was speedy and on time. Facility was new and clean. Staff did not try to sell an additional service which was appreciated.

Michael

19 de ago. de 2015

Staff was very accommodating and willing to go the extra mile to make sure our family was taken care of.

Maryann

18 de ago. de 2015

The quick turn around time at this visit - (1) having a rental car available for me (2) changing my oil, rotating my tires, washing my car, attending to all recalls; and (4) Sandy, the Service person's wonderful personality and her great assistance with getting everything done on my car.

Barbara

13 de ago. de 2015

Service was prompt and efficient, and the waiting area contained a variety of coffees; teas and pastries - comfortable seating with a large screen television

Omega

12 de ago. de 2015

Working with Scott and John has always been a pleasure. They really work well together to make sure I get the very best deal. It is a joy to buy from Nick Mayer

vincent colonna

10 de ago. de 2015

nick mayer is a great business to deal with. everyone is so easy to deal with. would recommend them to anyone

Michael

6 de ago. de 2015

I was pleased with my salesman Aris. He was very knowledgeable about all of the Lincoln vehicles. John Davian the sales manager was able to locate the vehicle with all of the features that I wanted.

Barbara

4 de ago. de 2015

I was greeted almost immediately and assured that the recall issue would be resolved quickly. I was there less than an hour and the people who I dealt with were friendly and helpful.

Kathleen

31 de jul. de 2015

Everyone was very polite and attentive. Paul, the salesman, worked as fast as he could to get all the paperwork processed.

Katie

30 de jul. de 2015

Our salesman Paul Prenatt was AMAZING, upfront and honest!We were coming from Ashland Ohio so we wanted to make sure the truck was as clean as the pictures. We were VERY impressed with the whole dealership when we arrived!!

Justin

30 de jul. de 2015

Very helpful, quick service. In and out, and even enjoyed some pastry and coffee while I waited. Also, this dealership has a car wash that doesn't damage my wheels because of the low profile wheels.

Willer

29 de jul. de 2015

I had no waiting. I scheduled for 11am, and 11am it was. Left the car there, and they immediately drove me back to work and picked me up again. Everyone is very receptive.

Brian

28 de jul. de 2015

I was in and out within forty minutes.... oil change tire rotation car wash... walk across the street for lunch. My car was done :-)

Michael

25 de jul. de 2015

No-pressure sales, good prices, knowledgeable and professional sales staff, good selection of vehicles. Just be sure to educate yourself on lease agreements if you are unfamiliar with the process and ask questions. I was too anxious to drive my new car home!

Kathleen

24 de jul. de 2015

I was treated very well by my sales associate, Barb Banda. Everyone made efforts to find the right car for me and help me use any available incentive.

Patrick

9 de jul. de 2015

On top of their customer service ! Very attentive to my concerns and opinions ! Thanks keep up the awesome service .

Sarah

2 de jul. de 2015

Treated fairly and with respect. I trusted the technician who diagnosed the problem with my car. Very personable and polite

Jamie

2 de jul. de 2015

Nick Nunnari was very helpful & understanding about my car situation. He made sure that I was taken care of & my car got the necessary service it needed. Thank you to Nick & your great service department!

Darren

28 de jun. de 2015

Nick Nunnari was extremely helpful and I appreciate him taking the time to help me out on a busy Saturday morning.

Rosali

24 de jun. de 2015

Low pressure sales approach allowed us to feel very comfortable throughout the entire process. Our salesman seemed genuinely interested in making sure we left with the right vehicle to fit our needs and budget.

Nannette

23 de jun. de 2015

Salesman, Aris Almaliotis, was honest about the vehicle and even personally delivered it to Tiffin, OH. Very personable salesman. Great experience!!

Thomas

10 de jun. de 2015

Friendly, helpful, and quick! We dropped our MZ off at 10am, left with a loaner, and returned around 1pm to pick up our car.

Michael

10 de jun. de 2015

Entire staff very friendly and made the process simple and quick. Getting the car I truly wanted made it all that much more worthwhile.

Keith

10 de jun. de 2015

The Nick's thoroughness with details. They have consistently provided quality repair service for all of our vehicles at a reasonable price.

Jeffery

10 de jun. de 2015

I brought my car in and the part that was needed had to be ordered. Jake had given me a loaner car right away. I was very satisfied.

Kathleen

9 de jun. de 2015

Work was done in a timely manner, all the people who I was involved with were extremely polite, friendly and helpful. As always!!

Linda

4 de jun. de 2015

Intake woman was very helpful and courteous and explained work to be done. Lovely person. Repair work on car was completed on time, as promised.

Richard

30 de may. de 2015

As I waited for my first contact with a Service manager for my scheduled appointment, everyone who passed my way said hello and told me someone would be with me soon.

Michael

30 de may. de 2015

Came in for routine oil change and tire rotation. Indicated that steering felt a little loose and the clunking noise going over bumps. They found a bad stabilizer and had to order the part for service the next week. Little disappointed that I had to return for another maintenance appointment.

Ron

29 de may. de 2015

very efficient and complete, left us with nothing to worry about on our trip, comfortable waiting room, deli across the street

Peter

29 de may. de 2015

Friendly, helpful and knowledgeable staff. We really appreciate how quickly our car was fixed and how there was a rental available. You guys take wonderful care of your customers.

Michael

28 de may. de 2015

Nick Mayer Service department did another good job. Dana was great...she took excellent care of me. It was a great overall experience!

Lois

27 de may. de 2015

Salesman was polite and explained everything like he would have hAD i BEEN A MAN. Seated me in the reception room, offered coffee and sweets. Car was done in a very short time and was all cleaned up. EXCELLENT SERVICE

Norah

21 de may. de 2015

Just 2 days before holiday weekend I was able to get an appt for oil change + works. I arrived as schedule and had a short wait. The dealership was very busy but Dana was very efficient, pleasant and courteous. A mechanic came into her office and asked her how he could help her, which I thought was awesome. Another mechanic came out to explain to me about windshield wipers I ordered and asked for my approval. Best service I have ever received on my car. And my car is a 2003. Thank you!!

Mollie

16 de may. de 2015

Everyone was helpful, friendly, and kind! Excellent customer service is important to me and they well exceeded my expectations. Very pleased.

David

14 de may. de 2015

They are always fast and efficient. It is never a problem. You are always the top priority. They always fit me in. I have never had a problem.

Madeline

1 de may. de 2015

Friendly and honest! ! The staff is very helpful and service is as quick as possible. The facility is clean and every one that works within is kind.

Tracy

1 de may. de 2015

I was able to talk to my salesman Pat Rogers. He told me and showed me the Lincoln LTD that I wanted. So I told him if it's still there in June it's mines.

Joseph

1 de may. de 2015

From the first time we walked in everyone was friendly and helpful. Even when we were late the day we picked up the car the finance person and our sales person Barb had no problem staying late for us.

Robert

29 de abr. de 2015

Scott was friendly and attentive. As was the manager and finance director. In all, it was a very pleasant experience.

Pamela

27 de abr. de 2015

The fast and friendly service. The hot chocolate and sweet rolls were delicious. Thank you! Keep up the good work!

Scott

24 de abr. de 2015

Friendly service by the lady working there, I like what she said once I got there took the key and said go relax will take it from here and let you know when it is ready.

Edward

24 de abr. de 2015

Friendly and timely service.. Up front about costs... Even if only one person said good morning I would feel welcome and on my visits several employees greet me. I like the new waiting area. The best thing is pride of ownership

David

23 de abr. de 2015

Polite service representatives. They try to help make your time as comfortable as possible and if it takes longer than usual they always let you know their progress

Gina

17 de abr. de 2015

From the moment I came in to test drive the car all the way to purchase the customer experience was superior.

Kalliopi

10 de abr. de 2015

Efficient stuff ,comftable waiting room they go out fo their way to provide you with excellent service fast .the waiting room is comftable and very clean

Albert

9 de abr. de 2015

Aris my salesman was helpful and cool really good person knew his stuff appreciate all the information. The entire staff down to finance was awesome.

Maureen

25 de mar. de 2015

Dana is great! Friendly, professional, great Customer Service and always a nice touch on service delivery surprises - like having my floor mats cleaned - what a nice surprise!

Dean

24 de mar. de 2015

Our sales associate was very thorough and patient. Worked hard to make sure we found the car we wanted. It was a nice car buying experience.

Zenobia

19 de mar. de 2015

It was very Personable. I felt like I was just hanging out with a group of friends and in the spirit, decided to purchase a car.

Taressa

14 de mar. de 2015

the service there is SUPER. After they were done with the service on my car, they washed it for me, which I thought was super. I know that all places do that, but, I still feel that is great service that they still do it after the service was done on the car.

Jeffery

12 de mar. de 2015

Your staff is so wonderful! They always make me feel so comfortable when I am there. They don't just put me in a room and forget about me. They always come in and let me know how much longer it will be and if I need anything. And if it is going to take longer to fix, they always offer me a loaner. So I am not stranded all day .

Janet

7 de mar. de 2015

Fast and every one was so nice this being my 2nd visit and the vehicle was washed at the end which I thought was a nice touch.

Todd

27 de feb. de 2015

Having a rental car while my car was under service was very important to us. Also having my car picked up and dropped off also helped

Claire

25 de feb. de 2015

I HAVE LEASED THROUGH THEM FOR ALMOST 10 YEARS....THEY HAVE ALWAYS GONE THE EXTRA MILE WITH SERVICE AND ALL OF MY LEASES

James

20 de feb. de 2015

Friendliness of the service staff. Informative but not pushy when suggesting services. Courteous and respectful of your circumstances or situation.

Jason

14 de feb. de 2015

I had a good experience purchasing my car. Aris made the process smooth and easy. Went above and beyond to ensure I was satisfied.

Michael

8 de feb. de 2015

Effecient and they know their customers warranties, coverages to the point that they don't have to be told what can and can't be done. It makes it painless to have your car serviced.

Thomas

6 de feb. de 2015

Paul went above and beyond what I would expect from a sales rept to find me the best deal possible for the third straight time.

Flora

3 de feb. de 2015

Your Service Rep. Dana Ortolani is just great She handles my problem with complete satisfaction. When I need service or have a problem she handles everything.Nick Mayer is very lucky to have her. Looking forward to Leasing another car in April thank you

Dale

1 de feb. de 2015

Excellent hospitality. Plus Bob reviewed the history of our Navigator's maintenance with my wife and I. Appreciated and approved his recommendations.

Ana

29 de ene. de 2015

Treated with respect and care for my well being. The person greeted me with good manners and a smile, the facility is clean and with the latest in coffee, tv, computers and the services are excellent. I could not wait to share the experience with my husband!!!

Margaret

29 de ene. de 2015

Dana was extremely friendly and knowledgeable about my service and vehicle. The communication between service and customer is excellent. The waiting room is truly nice, accommodating, and comfortable.

Marie

28 de ene. de 2015

Called last minute for oil change, they got me in - always very friendly and willing to help. also, love the coffee!

Willer

27 de ene. de 2015

The sales person Pat was very friendly and nice since day 1. And did excellent explaining all the features the MKC has.

Vincent

24 de ene. de 2015

I arrived at your shop and I told the service writer what was wrong with my car. He took excellent care of me; he listened to what I had to say about the issue, and gave me a couple courses of actions we could take. A full diagnostic was run on the car, and about 45 minutes later I knew what was wrong. The problem was explained to me in great detail, and after I gave permission, my car was finished later that day. The price for the service was fair compared to other Ford/Lincoln/Mercury dealers I've gone to in past years.

James

16 de ene. de 2015

Third car leased with the same dealer and the same leasing . Easy to work with and deal with. Sales manager very helpful and cordial too.

Stephen

15 de ene. de 2015

Dana kept me posted every step of the way and a very nice loaner car was offered during the repair.

John

15 de ene. de 2015

Prompt attention and service while I waited. Car was returned washed! Knowledgeable service representative. Work was thoroughly explained and all of my questions were completely and adequately answered.

Floyd

15 de ene. de 2015

Service department was very accommodating. Easily fix the car in a short time. Very nice waiting area. Hope same experience in my next visit.

Johnny

11 de ene. de 2015

Our salesman was great. He took the time to go over everything with me and my wife about the car.

Michelle

9 de ene. de 2015

Staff was friendly and accommodating. Great lounge to wait in with refreshments. Everything was done quickly. I highly recommend Nick Mayer Lincoln's service department!

Eric

27 de dic. de 2014

Checked my brakes for wear, investigated issue with Tire Pressure Monitor System (TPMS) sensor, gave me a discount on my oil change without a coupon, rotated and inflated my tires to the recommended level, and even washed my vehicle free of charge! The new waiting room is really nice-looking and comfortable, though I did not have a chance to try the free Wi-Fi this time. It's very nice of you to have complimentary food and beverages, though I did not sample any this time.

Christoper

22 de dic. de 2014

Bob, my service advisor was very nice, quick and friendly. He called when my car was ready and mentioned a few items that may need attention but did not seem pushy to me.

LCK

20 de dic. de 2014

Wonderful experience. Wouldn't go anywhere else.Service was fully explained. People prompt and courteous.

Horst

11 de dic. de 2014

Our salesman was very helpful and knowledgable. We are repeat clients, so we knew what to expect. The new show roomis terrific.

Christine

10 de dic. de 2014

The service people were honest, explored options, and explained things in a way I could understand without making me feel ignorant. Really developed a trust I was leaving my car in good hands.

Pat

10 de dic. de 2014

Bob in Service was absolutely great in helping me and my husband. He was very truthful. We paid $800 for repairs for my Mariner.I had another estimate of $1,400 and it included repairs that didn't need to be fixed.

William

8 de dic. de 2014

All of you do your best to complete the work and get me back on the road, also , everyone is polite and professional.

Cathy

25 de nov. de 2014

Dana was excellent and very nice. Had everything done and check out on my vehicle, then called when ready to pick up.

Kenneth

20 de nov. de 2014

Love the new waiting room!Dana was wonderful! Both friendly and helpful and honest-helping me to get the best deal for the services needed.

Carson

11 de nov. de 2014

schedled service serviced slow rim leak told us about recall comming up on our checked it out and found out we were ok on our car

Lauren

10 de nov. de 2014

Easy in and out. Gave me a vehicle to get to work. Understand my schedule, as I work in a hospital enviroment and do not always leave when scheduled too.

Lori

26 de oct. de 2014

Everyone was friendly and prompt. I was treated with respect and all my concerns were promptly addressed my Salesman was outstanding! I feel I received a fair deal. Very friendly reception upon entry. Overall an excellent experience! Love my car!

Colleen

12 de oct. de 2014

Friendly staff! Nick from service when above and beyond to help me with my new vehicle issue! Best experience I have ever had at a dealership!

Jeremy

9 de oct. de 2014

You guys rock. The experience is always awesome. I chose nick mayer before my ford dealership only 2 miles from my house. Keep up the great work and a big kudos to Bob Fox for displaying great customer service.

Randy

4 de oct. de 2014

in my opinion Service Representative Dana Lakins has certainly and consistently made the difference during every service visit to Nick Mayer Lincoln .... her attentiveness, pursuit of service excellence as well as taking the time necessary to answer quetions has made all the difference ....

Jackie W.

21 de sep. de 2014

Staff treated me like I was important and my business was appreciated. Waiting area was impressive.

Patricia

18 de sep. de 2014

Our service person was Dana..She was ever so nice and helpful.. Explained everything and asked if we had any questions.....Excellent!

Lawrence

11 de sep. de 2014

Made appt. and was taken at that time, no waiting; total time for the work involved was very reasonable. Comfortable waiting room.

Laurie

11 de sep. de 2014

I loved the fact that they were able to provide me with a loaner car while my car was in their shop. Great customer service. They work ed very fast and efficient so far on my car. I greatly appreciate that they beat their competitors price on the cost to fix my car, they saved me over one hundred dollars. I would definitely refer others to them. And I will from now forward only take my car to Nick Mayer Lincoln for all my car services. Thank you so so much...

Tammi

11 de sep. de 2014

I have been leasing cars from John and Scott for years now, and it is always a pleasure working with them.

Peter

2 de sep. de 2014

We appreciated the fantastic customer service provided by Val. He made us very comfortable while we were at the dealership.

Ajit

31 de ago. de 2014

It was great experience. My car was ready when they promised. I got all answer, she was nice to me.

Previous Mercedes ML350/BMW X3 28i Owner

19 de ago. de 2014

I am a firm believer if employees like where they work, they SMILE a lot. When I entered the Lincoln dealership I was instantly introduced to "GUS" (and someone pls tell me how do you not like a guy named GUS? :O) I was asked what I was looking for and I was direct that I was just shopping around until I shared what I was looking for. I was handed keys to a MKX and asked to drive it. The old Mikey trick... TRY IT YOU'LL LIKE IT! Well, I must admit it, it worked! I love the MKX. I instantly started focusing on exterior & interior colors. Gus found exactly what I was looking for w/ all the bells & whistles just before I elected to purchase another Mercedes. THANK YOU GUS ~ I really am happy w/ my decision to buy AMERICAN! oxoxo :O) JOSH was assigned as my salesperson. He was fabulous! He handled me showing up whenever it was convenient for me. I was direct & told him I did not like high pressure sale tactics so please dont try it w/ me & he didnt (Thank you JOSH oxoxox) He let me brows as I wanted & when I wanted to. He let me test drive, measure cargo space, etc.. until I figured out what SUV would work best for me. He really was patient until I made a decision. When the vehicle was purchased, He went over every detail about the car with me which was an added nice touch! Our transaction a great experience where we would highly recommend Nick Mayer Lincoln located in Westlake at Center Ridge & Walter Road.

Charles

18 de ago. de 2014

We were able to get the headlight changed right away. My wife works nights and I really was thankful it was done before she had to drive another night without the drivers headlight working.

Stephen

16 de ago. de 2014

Even though it was very busy when I arrived, I received personal attention and my service was done on time as promised.

Rachael

15 de ago. de 2014

Very friendly staff. A mistake was made during the pricing process, and staff did everything to help make it right.

James b. Wingo

15 de ago. de 2014

Comfortable waiting room, quick service. Plus the car was washed and brought out front.

Annmary

12 de ago. de 2014

Everyone was very friendly without being pushy or too aggressive. I was there to see a specific salesperson who was busy at the time so another young man started taking care of me so there wasn't much down time.Nice touch that nick mayer called and thanked me for the visit...Jordan and Chad ROCK!

Basil

30 de jul. de 2014

every thing was explained and completed as stated. I was also made aware of a chip and crack in the windshield which I had not noticed. Due to that I made arrangements with my insurance company for repairs.

Mary Lou

28 de jul. de 2014

The people that I speak with are always friendly and ready to help. It is a pleasure doing business with you.

Nick

26 de jul. de 2014

Delivered loaner and picked up my vehicle. Provided unsolicited status updates. Apologized for inadvertently breaking a lens (on national backorder) on an ambient light behind the instrument cluster, during a repair that involved removing the entire dashboard. I never would have noticed but the lens has been ordered and the dealership will pick my vehicle up again to perform the lens repair. Their due diligence exceeded my expectations. The dealership didn't just clean my car. They detailed it. Truly impressive! I locked my keys in the loaner, which actually belonged to the owner, Mr. Mayer. I called the dealership and they immediately provided the entry code.

Diane

26 de jul. de 2014

The repairs to my automobile were explained; a rental car was arranged; I was assured that working through the insurance company process would be smooth; an estimated date of completion was set...and met! Very professional.

Frances Lynn

12 de jul. de 2014

I bought a used 2013 Ford Focus from Nick Mayer in February of 2014. Two days later there was a severe snowstorm and I could not even get out of my condo parking lot because the car had no traction. I had the car towed back to Nick Mayer. The sales manager, Gus, and salesman, Scott, played dumb to what the problem was. I later discovered on my own the car had summer only tires on it. I also discovered all the used cars had window stickers listing the features and equipment, but the car I bought had the sticker taken off, folded up, and tucked away in the glove compartment; I found it there several days later. Gus and Scott continued to play dumb acting as if they had no idea the car had summer only tires. Can you believe it? They had the car for three months -- in the winter in Ohio -- and nobody realized it had summer only tires? Talk about insulting my intelligence. The worst part is, if I had been able to get out of my parking lot the morning of the storm, I would have probably ended up in a ditch, or worse, in a bad accident. This dealership, rather than let me know the car had summer tires, literally put me in harms way -- just to unload a car in February, with summer only tires, and not tell me. The dealership reluctantly agreed to split the cost of new all-weather tires with me. I ended up paying more than I bargained for, lost time from work, and put up with much worry and aggravation before this transaction was done. I am writing this review 5 months after buying a car from Nick Mayer because I am still very bothered by the fact this dealership was more concerned with selling a car than my safety. Yet they show FIVE STARS on their site and list recommended reviews. I bet this review does not make their recommended list. I like the car and would have still bought it had they been honest up front about the tires and not let me walk out the door with my safety in jeopardy. Please keep your eyes wide open when dealing with Gus, Scott, and this dealership. Frances Lynn, Lorain, Ohio

David

10 de jul. de 2014

Nick Nunnari went over and above to explain everything in detail, and to be thorough in providing the best service experience possible for me. Also Kevin, courtesy car driver was personable and professional.

Mary

9 de jul. de 2014

Everyone there is very friendly, courteous and make an effort to see that we are comfortable while waiting for our car.

Michael

9 de jul. de 2014

Great service prompt courteous. Couldn't of been more pleased with the way they took care my car the hospitality was so nice refreshments just an outstanding experience.

Deborah

4 de jul. de 2014

I experienced a leak in my tire from picking up metal on the freeway. I called Nick Mayer's service department to see if I could bring it right in before it went flat and did so. Dana did an outstanding job of taking me right away, informing me of what had happened to the tire and what needed to be done. It is a relief to know that this dealership has the customer's best interest in mind and provides a "family" feel when you drive in to the service department.

Edward

4 de jul. de 2014

No pressure, they listened to what we were saying and conducted a very professional presentation of the options (buy or lease) as well as the vehicle options. Everyone involved knew what they were talking about and were very understanding as to our needs and wants.

Dianne

2 de jul. de 2014

Service appointment was quick, and of course car was washed before I left -- that's always appreciated. The Rep was friendly and explained everything. I need new tires (which I suspected) and Rep took time to talk to me about two different tires I can purchase. She was informative and knowledgeable.

Cindy Szitasi

1 de jul. de 2014

The staff was wonderful, especially my salesman, Joshua Beach...he went above and beyond what I expected.

Frederick

30 de jun. de 2014

graciously greeted; service was immediate; female representative came to the waiting area, told me what was done and what to watch for.

Charles

28 de jun. de 2014

All the employees at Nick Mayer throughout the whole operation are courteous, well mannered and very knowledgeable about the product. They take the time necessary to meet all the customers needs and answer all the questions.

Fredrick

28 de jun. de 2014

I believe all the employees are doing ther best to treat you with the up most respect and doing the best job they can

John

27 de jun. de 2014

Dana Lakins is a fantastic service advisor!!! I have never felt good about any service visit up until now. She is very knowledgeable and customer-friendly. She is an asset to your organization!

Lynn

27 de jun. de 2014

Everyone is so friendly and the waiting area is very well amended with just the right essentials to make your wait enjoyable. Fast and courteous service as well.

Cynthia

26 de jun. de 2014

Everyone is very helpful and friendly. I told them I needed to get out as quickly as possible to go to work and they made that happen. I have a Fusion, but I prefer coming to your dealership for service.

Marguerite

26 de jun. de 2014

Received a quick response to my inquiring mind on the add viewed on tv.All questions were answered when meeting with Scott. I knew what I expected for the purchase and and all expectations were met.Very courteous staff at dealership.

Stacey

24 de jun. de 2014

Cleanliness of the showroom and the knowledgable staff. My salesman, Paul was very patient and knew how to demonstrate every feature on every car I rest drove. He even gave me a class on how to work the car that I choose. Fantastic experience.

Rachelle

22 de jun. de 2014

I didn't feel rushed like at the other dealerships, I was able to make my own decisions about the car I wanted, the color that I chose was unavailable and the staff worked together to get it for me. Thanks to the staff at Nicck Mayer, Westlake!!!!!!!!

Denise

21 de jun. de 2014

it was very pleasant, it was my first time taking the car in for an oil change as part of the standard services, it was completed ahead of estimated time.

Marilyn M

19 de jun. de 2014

Gettng my car serviced was a great experience, no hassles and extremely good customer service. I will definitely take my car back there when the need arises next time.

Jack

18 de jun. de 2014

They had a loaner avail immediately to get me to my haircut and back when my oil was being changed!

Dennis Gaspar

14 de jun. de 2014

This was my first time buying with Nick Mayer Lincoln and I was completely satisfied with buying my new Lincoln MKZ everyone was very helpfull with the sale of my new car especally scott he did everything he could to satisfy me and buying my car. I will surely come back to buy another car with Nick Mayer Lincoln. I rate the salesmenship here a 10 out of 10

Bradly

12 de jun. de 2014

Helpful Service Representatives and the best Technician in the shop! Technician is beyond nice and personable and made me feel comfortable with the work he performed!

Jessica

3 de jun. de 2014

Paul and Gus were exceptionally helpful! They made buying my car less stressful. Also they really seemed to care about me and not just making a sale! Thank you!

Alycia

3 de jun. de 2014

Deanna was awesome! She greeted me as soon as I arrived and got my vehicle on the rack shortly thereafter. The tech, Brandon, was helpful and resourceful. Staff was friendly and approachable. My experience was very positive. Thank you!

Theodore

31 de may. de 2014

The service was exceptional. I dropped my car off before work and I was driven to work and the MKX was dropped off. It could not have been easier. Thank you.

Mary

30 de may. de 2014

My salesman, Paul, very professional, accommodating and most helpful. I leased a new Lincoln and drove it home the same day!! Wonderful experience!!

Larry car Enthusiast.

27 de may. de 2014

Recently I located a used car via the internet at Nick Mayer Lincoln and brought my brother & sister-in-law to view it after 90 miles on Thursday last week. They called the garage on Saturday May 24th telling them they would buy the car, discussed final amount due and we would come back to trade his car in and give them a cashiers check for the balance . Upon our arrival at 2:45, brother-in-law gave cashiers check to salesman who took sales contract and cashiers check to financial manager? After an hour or more they informed us they were having problems with a customer from West Va. on a trade. I asked salesman if they could be changing license plate from old car to new purchase. He informed me he wasn't allowed to change them until deal was final ! Their public relations man Robert Rodriguez told us we could not transfer plates from a car to an SUV! I told him I drive an SUV and have transferred plates before but he insisted we couldn't. Told him to change plates anyway. Then after waiting 3 hours yes 5;45 to do the paperwork, Finance manager Jack said my brother-in-law would need to take "newly purchased vehicle" for an E Check! We told him that an E Check was not required in our county but he insisted. In over 50 years of dealing on cars , I have never seen 3 more uninformed employees, delayed for 3 hours to close deal when they knew we were coming. I would have walked and let them keep their car. Worst buying experience in 50 years.

Beth

9 de may. de 2014

12 noon appt for an oil change. Dana in the Service Dept. ws friendly and very helpful in regards to my issue with my front rotors. she said less than an hour and it was.

Jeffrey

7 de may. de 2014

I would like to single out one of your technicians who went above and beyond what was necessary to help me during my service visit there. "Clay" was extremely helpful and provided excellent technical service to me. I would recommend him to anyone and intend to ask for him by name for future visits.

Ronald

6 de may. de 2014

Having managed in hotels for over 20 years, quality guest service is what distinguishes a well run property from others. Your managerial staff were all attending to the three cars before me and one of the mechanics noticed that I was the only one not being welcomed and came over to start conversation. Well run department.

Omega

2 de may. de 2014

The entire process was easy because of the warm and friendly staff. Our sales representative, Scott, did an outstanding job of providing the answers and guidance through the process.

Mark

2 de may. de 2014

Our sales guy Paul was great. He gave us info we needed and wasn't pushy. In fact everyone at the dealership we met from Paul to Jim to Gus were terrific to work with.

Eileen

30 de abr. de 2014

The service managers are super to work with. I've beengoing to you for service for many years. I'm pleased withthe way my vehicles perform. My husband John said heliked the remodeled waiting room. Impressive.

Joseph

30 de abr. de 2014

I was able to come in within an hour of calling, even though I had no prior appointment. I needed service immediately. Very friendly, professional staff; made me feel welcome. Cost of service is very reasonable. Already recommended this dealership to a friend.

John

24 de abr. de 2014

Our car sales person Val was very professional and took us through a smooth process. Everyone we met including Gust and Veronica were awesome.

Stephen

19 de abr. de 2014

I made an appointment for service and let them know I needed to be out at a certain time. Even though I was late arriving they still made sure I was out when I needed to be!

Marie

15 de abr. de 2014

Came to my house to pick up my tires (have a mustang and they don't fit in the trunk) Very helpful

Mary

15 de abr. de 2014

I bought a used car from Nick Mayer and you would think I bought a top of the line Lincoln! I have never encountered such courtesy and caring from a dealership. Everyone I spoke with was polite and helpful. Takes the car buying experience out of the "nightmare" range!

Jeremy

12 de abr. de 2014

the service is always spectacular. i have a 2014 Ford Fusion and most people would take it to their Ford dealer; not me I love the red carpet treatment i receive at Nick Mayer! it speaks volume when i live in Sheffield and can drive to Mike Bass only 5 minutes away but I would rather go to Nick Mayer!! Keep up the great work and love the renovation!! My only concern is that if there is no one working in QuickLane to have a sign posted at the desk because another customer and I waited 15 minutes for service.

Matt

8 de abr. de 2014

Dana Lakins in Service was very prompt and handled my service issue flawlessly. She is a positive addition to your service team.

Timothy

7 de abr. de 2014

This is not my first purchase at Nick Mayer. I come back because they listen to me and are able to find the exact vehicle I want. As usual, they treated me swell and Scott made sure I was well satisfied.

Patrick

4 de abr. de 2014

Professional, courteous, made me feel like I was the most important customer there, and it was very busy. The waiting area is excellent, I was able to get work done in comfort wile I waited.

Barbara

2 de abr. de 2014

The gentleman from the body shop was pleasant and efficient. I got my estimate in a timely manner and the appointment was made to replace the front bumper cover.

Steven

2 de abr. de 2014

The friendlyness & professionalism of customer service and the mechanic who noticed a tire and rim problem as I was leaving the dealership.

Barbara

1 de abr. de 2014

My problem was handled very quickly by the service department. The service department always is very polite and courteous to me when I have problem.

Amybeth

31 de mar. de 2014

Appointment started at scheduled time and work was finished at approximately the stated time. My service representative keot me informed about the progress if the work.

Brian

28 de mar. de 2014

Kelley was a tremendous help from taking my phone call to seeing me through the process the entire way including getting my car in for service very quickly.

Richard

27 de mar. de 2014

Satisfied all my requests in a timely manner. Appreciate meeting competitors tire price so that I could get all items taken care of at onetime at one place.

Basil

26 de mar. de 2014

excellent staff that addressed my concern. completed service I requested. and corrected two items I was not aware of and kept me informed of progress after I advised them to do the corrections.

Jacqueline

25 de mar. de 2014

Matt Greenberger was great! Very helpful and informative without being too pushy. Was nice to also meet John Davian which was very accomodating!! Thanks for finding my vehicle!! Jack Laraway in finance was thorough and appreciated his help in making signing paperwork so easy!

Shirley

17 de mar. de 2014

i was in for service on Saturday, and everyone was very friendly and i was very satisfied with the service, and i was asked multiple times if there was anything else i needed or wanted. the best part was the waiting area offered POP, not everyone drinks coffee, and coffee is usually all that is offered. great job!!

Bryon

16 de mar. de 2014

Another great service experience at Nick Mayer! The service team is absolutely wonderful. I am greeted by name and always feel welcome. Additionally, when I picked up my 2011 MKZ from my routine scheduled appt., my daughter drove me to the dealership to pick up my car. I asked if they could wash her car for me. She is home from college for spring break. They gladly washed her car and greeted her warmly. She even said to her dad how nice they were to us when we got home. Thank you service team. Excellent!

David

13 de mar. de 2014

The guys are always so courteous. Which makes even having costly work performed on my vehicles seem at least palatable, since they're always going out of their way to be helpful/accommodating.

Charles

7 de mar. de 2014

Always courtesy. We had a lot of issues with this car in the beginning, but your service department did their best for us.

Laurin

1 de mar. de 2014

Routine service plus a major part replacement and 4 wheel alignment all performed in less than a hour and a half.....and it was an unscheduled service visit !

Gregory

22 de feb. de 2014

The Professionalism I received from Scott Dickerhoff and John Davian. I'm very satisfied with handling of my previous lease turn-in.

Ann

21 de feb. de 2014

As a previous owner of Ford and Lincoln automobiles, its a complete satisfaction of what these cars gave us in the past.

Vincent

18 de feb. de 2014

Needed Oil Change. Dealership came to me, picked up my auto, dropped off comparable loaner, washed car and returned to me. WONDERFUL.

David

14 de feb. de 2014

I was able to drop off the car early, before going to work. Also, I received a detailed listing of repairs needed and they washed my car before I picked it up.

Kyle

12 de feb. de 2014

No hassle intelligent sales staff and the cleanliness of the sales floor. All associates seemed genuinely concerned with my needs and wants. Would definitely return

Anthony

12 de feb. de 2014

Just a pleasant experience overall. The service dept. (Chris) is very professional, courteous, and quick. The sales staff were warm and welcoming. Great remodeling job. I know I made the right choice dealing with Nick Mayer Lincoln, it's my kind of place. Thanks for the cappuccino!

James

10 de feb. de 2014

I had something hanging down from underneath the car and I was able to get in quickly. And as in past, Mike took care of megreat.I also was able to fit in an oil change and cabin filter.

Phil

2 de feb. de 2014

Quick service, there was no appointment necessary and they pulled my car right in, it was a great price and I also received a free car wash!

Gregory

1 de feb. de 2014

Quick & Easy In and out , car got fixed , Don Sherry did a good job gettin me a loaner

Dianne

30 de ene. de 2014

I don't have to wait, service is great, people friendly & courteous, they don't push to sell me extras, and I can sit, relax, and then get into my washed car!

Charles

29 de ene. de 2014

I took my car in without an appointment, and it was serviced almost immediately. Price and convenience are excellent. The hot chocolate is pretty good too.

Jason

27 de ene. de 2014

Mike was very helpful and even offered to give me a ride across the street so I could eat lunch. It was extremely cold that day. He also had the car washed for me.

Tracy

26 de ene. de 2014

Everyone that I spoke with was very professional kind and informative. Mark Bowser is a great asset to your company and goes above and beyond to get everything done appropriately and in a timely manner. Not only is he well educated about a cars performance but he also takes the time to explain everything and shows that he truely cares about ones safety in a vehicle. I would definitely refer anyone to you and also have them ask for Mark to do any work on their car.

Dennis

26 de ene. de 2014

I have been coming back to Nick Mayer since 2006 when we leased a Lincoln Zepher, All of the folks at Nick Mayer have always treated us very well. I have never had a bad experience with any one in your whole organization.

Katherine

25 de ene. de 2014

I was greeted promptly and with courtesy. Didn't try to sell me things I didn't really need. Kept the cost down. Car seems to ride better with new tires. I will probably be back. Said it would take an hour, done before that time, I appreciate that, even though I was there for 2 hours total, but time seemed to go fast.

William

18 de ene. de 2014

Addressed my needs and specific concerns regarding my vehicle. There was no pressure to have anything other than what I needed to be serviced. I was provided a ride home and picked up to retrieve my car. Could not ask for better service.

Pamela

17 de ene. de 2014

really had customer service, was going to take longer than expected so they drove me to my appointment then dropped off my car to me - awesome

Pamela

16 de ene. de 2014

really had customer service, was going to take longer than expected so they drove me to my appointment then dropped off my car to me - awesome

Larry

15 de ene. de 2014

Professional, honest, nice showroom, great selection. We drove 5 hours to find just the vehicle we wanted, and we were certainly not disappointed. I'd make the drive again.

Nancy

14 de ene. de 2014

THE SERVICE IS VERY FAST AND PROFESSIONAL. THE PEOPLE ARE VERY KNOWLEDGABLE, NICE AND FRIENDLY. APPOINTMENTS ARE TIMELY AND WAITING AREA IS CLEAN AND COMFORTABLE.

Joann

12 de ene. de 2014

Work done right and on time, friendly people, they know what they are doing and don't waste time. My wife and I both love the new look of the place, the show room to garage layout is super. The waiting areas are very nice and you can exit several different ways, I like that. Plus nice upgrades to the wash rooms. Freebies are super nice also.

Layton

10 de ene. de 2014

Great phone service by Gus. Upon arrival at dealership was met by Gus using my first name. Gus turned us over to Scott who showed us the car. No sales pitch just let us look. Took drive and really liked car. Bought same. Gus and Scott had car inside on cold day so we could look at in comfort. Great staff. Thanks--Mary and Layton Meininger, Ashland, Ohio. Great coffee also.

Susanna

10 de ene. de 2014

Service did not take long since I had a new rim on order. The service person tested drove the tire on the rim and made sure the low tire pressure message did not reappear.

Robert

10 de ene. de 2014

I am 92 years old and handicap, Chris S. was awesome he couldn't do enough for my wife and me. It is my first time to visit since the complete renewal was done and I was amazed, your dealership looks beautiful. We don't drive muchso we will not see you very often. The service was greatwe will be back in 5 months. BOB & WANDA

Mary

5 de ene. de 2014

The service person kept me informed of the service that was to be performed on my son's car and the car was ready at the time that I needed to pick it up.

Tom

2 de ene. de 2014

Had an issues with the car stalling after filling up with gas and the team at Nick Mayer determined it was the fuel filter repaired it and the car is running great.

Richard

27 de dic. de 2013

As soon as i pulled into the service garage there was someone to greet me immediately, very friendly and courtious. Extremely comfortable waiting area with great bakery

Ralph

24 de dic. de 2013

FIRST YOU FINALLY UPDATED THE DEALERSHIP AN 2 NO WAITING TO GET SERVICES I WOULD RATHER WAIT IT THE WAITING ROOM THE WAIT TO TALK TO SERVICE PERSON

Virginia

23 de dic. de 2013

Courtesy of staff, wonderful facility, didn't try to upsell me anything. Staff members highly qualified. Prompt valet service getting me to work and back to the service department.

Terence

20 de dic. de 2013

From the moment I walked into the dealership the level of service was at the highest level. There was no pressure at all they sales team Gus and Martial where there to help me. These guys where class all the way

Hailee

18 de dic. de 2013

I have been to Nick Mayer before the renovation, and I love the waiting room and the staff is always friendly and speedy. They are upfront and honest, and don't make me feel presured to buy additional items.

Scott

15 de dic. de 2013

The persistence of the team without being too overwhelming. Also, the trade-in amount on my personal vehicle when I leased a new car was extremely fair. I'm extremely satisfied with the group at Nick Mayer and would recommend this dealership over any previous organizations I've worked with.

James

12 de dic. de 2013

While waiting for the service to be done, I used a cubicle to do lesson plans, while enjoying a cup of coffee. The service tech advised that the oil change, etc, was covered under the warranty, even for a second owner. This was a complete surprise, and I really appreciate your honesty. The new waiting area and extras are really nice. Your people were all great. Thanks!

Tyler

6 de dic. de 2013

Excellent experience. I called the service department to see if there were any oil change specials. There was an excellent one for just under $20, so I decided to have my oil change done at Nick Mayer because of the excellent price. I asked if it could be done in the afternoon. I was told that it could be completed. I immediately drove to Nick Mayer. The renovations are fantastic. I really enjoy the drive in aspect. I was quickly helped by Mike. Mike was professional and quick. The new waiting area is excellent. I got some email done on my iPad using the free Wifi. The waiting room WiFi is a must for me. In no time the "Works" was completed on my Explorer. My experience was outstanding. Everything I am looking for in a service dept. Excellent specials. Clean area. Quick. Updated waiting area with WiFi. Excellent work Nick Mayer service!

Carnell

5 de dic. de 2013

The helpfulness from employees other than my salesman. The people at this dealership has long patience. All available discounts there going to make sure you get them

Thomas

5 de dic. de 2013

Friendly, professional and gave me the best deal possible. Would recommend them. Nice clean dealership; sales staff was very helpful and made me feel at ease.

Paul

8 de nov. de 2013

The service was quick and there is a very nice waiting area. Everyone is so nice there that I bring all my cars here for service, even my GM car.

Michelle

26 de oct. de 2013

I bought a Certified Navigator from Scott and Chad Mayer and they went above and beyond to earn my business. I am so glad I decided to buy from Nick Mayer Lincoln. They offered to pick me up and deliver my Navigator when I need service, I really feel like they care about my needs. I will definitely recommend Nick Mayer Lincoln to all my family and friends. Keep up the good customer service!!

Lynette & Scott

25 de oct. de 2013

WOW is all I have to say...My husband and I were out looking to buy cars... 2 of them... we went to Nick Mayer Lincoln Mercury in Westlake to check out the used cars. We test drove about 9 different cars before we made our decisions... At no point did we feel pressured by the salesperson. Joshua was as professional as they come. Everyone in the building said "HI" to us as we entered to discuss financing and price. Everybody we spoke to had a very positive attitude and was very friendly. All the prices marked on the cars were competitive... each car had a CAR FAX with all the details. We were really impressed with the way we were treated. Josh introduced us to Gus who ran our credit check and we were informed of our credit scores. We were then passed over to David who did our paperwork and informed us of all the choices of insurance and maintenance packages available... they all made our experience a very enjoyable one...We left with 2 very impressive reasonably priced used cars. I THANK YOU ALL!! 2 very Happy costomers

Anthony

22 de oct. de 2013

I liked the fact that I was not treated like just another customer. They go above and beyond for the customer. The whole team over there is exceptionally good at what they do.

Jdis

2 de jun. de 2013

Only dealership I go to they treat you good!!!!!!!!!!!!!!!!!

Jack Hildebrand

27 de dic. de 2012

I have been a customer for 6 years. Before going to Nick Mayer, I have had my cars repaired at many collision centers. None better than Nick Mayer. Professional, reliable and quick.

Mariella

7 de nov. de 2012

Just bought a used 2012 from this dealer a few days ago and it was the best car buying experience I have had. Everyone is so friendly. Shane was our salesman and he was so easy to work with. He went to bat for us with his manager and got us a great deal. Next time I am in need of a vehicle I know I will be returning to Nick Mayar.

Rich C

1 de nov. de 2012

The sales person and finance manager were both strait forward and easy to deal with. I had done my homework before going to the dealership and knew what I expected to get for my trade and my new purchase. Both the dealership staff and I were open and realistic enough to put a deal together that worked. No hassle, no long negotiations, just strait to the point facts and the deal was done.

William A

10 de sep. de 2012

Shane was a pleasure to work with along with the whole Nick Mayer "family". He cares about the people he is workng with and it really does show. He is a GREAT asset to the team.

Joe S.

10 de sep. de 2012

I worked with Don Sherry and I found Nick Mayer Lincoln to be VERY Responsive, I received EXCELLENT Service!

Jennifer M

28 de jul. de 2012

By far the best car buying experience I have ever had.Everyone was extremely helpful.My Salesman Paul Prenatt was fantastic.he spent hours with me to make sure I understood every aspect of the deal,and gave me several options.In the end,I ended up with a 2 year newer car with less miles at the same price of the car I had originally came in on.Thank you everyone at Nick Mayer.

Kevin and Kathy

26 de jul. de 2012

Jill was very polite and courteous and helped us with lowering our monthly payment. Excellent service. We will definately be back. The people that we dealt with were a pleasure to work with.

debkor

26 de jul. de 2012

Customer service here is what keeps me coming back every time. Thank you very much Luis.

richa

26 de jul. de 2012

Great personality, very helpful. Brian also was helpful and knowledgable. I appreciated the conversation and felt respected. Certainly a good experience and would certainly do business here again.

Harmon

26 de jul. de 2012

I was treated very well by my salesperson Josh Adkins and Brian Johnson. I wont have to worry about shopping for a car anywhere else.

mo...

26 de jul. de 2012

I worked with Scott while looking for my used cadillac. The quality used cars at Nick Mayer Lincoln were very nice to see. it was a nice surprise to find a used car that was taken care of very well. Go visit here.

James

26 de jul. de 2012

all sales staff appeared to be very informative and courteous. I worked with Shane Richard who was great!

Bonita

26 de jul. de 2012

I am glad to be back working with Nick Mayer Lincoln they have great people on their staff!

Pleased

26 de jul. de 2012

Shane was a please to do business with he was polite, honest, and real, Completely Awesome!

comfortable customer

26 de jul. de 2012

Ncik mayer Lincoln is a very comfortable enviroment to purchase your next vehicle in.

happy customer

26 de jul. de 2012

There is most definitley no complaints with this dealership the provided excellent service making me feel very comfortable with my purchasing decisions.

Used car

26 de jul. de 2012

While shopping for a used car at Nick Mayer Lincoln I found all staff to be very courteous, helpful, and patient with all my wants and needs.

greg1

23 de jul. de 2012

I worked with Jill Harvey she was awesome and answered every question accurately and professionally. David Hay helped quite a bit with my less than perfect credit. Great experience and I would recommend to everyone.

dwburb

21 de jul. de 2012

Don Sherry was our salesperson. He was very pleasant to work with and had a great sense of humor. Buying at Nick Mayer was well worth the 1 hour trip and I would definitely recommend to anyone out there. This dealership was far and away the most honest and trustworthy that we visited. We visited 7 of them.

Len says

14 de jul. de 2012

I recently purchased a 2007 cadillac sts from Nick Mayer Lincoln.The customer service I received from Sean Murphy and his sales manager Brian Johnson was spot on.I was looking at several Cadillacs at different dealerships and chose Nick Mayer because Sean and Brian were most trustworthy and customer oriented. My wife liked them the most. The cadillac I chose had some minor cosmetic issues and the tires needed to be replaced. They went halves on the tires with me which was more then fair.In order to make the sale they quickly fixed all cosmetic issues as a part of their service so it made my decision easy.I would highly recommend this dealership to anybody looking for a new or used car.

MS KRAMER

12 de jul. de 2012

Very courteous, great follow through. Most positive experience I have ever received from a car dealership. Sean Murphy was my sales guy and it was very easy to deal with him. The entire process was very easy from beginning to end. Also I was in and out with the entire process in under 1 hour. AMAZED.

Evanarden

10 de jul. de 2012

I went to Nick Mayer Looking For My First Lincoln And I Got a Great Deal Along With Great Service. Right Away To Help Me Find What I Was Looking For. Therefore I Am 27 Years Old With My First Lincoln. Thanks Nick Mayer

Barb A.

9 de jul. de 2012

Don Sherry was very courteous, extremely patient and quite knowledgle about the inventory. He is a very nice gentleman and I would have never expected that from a "car salesman". We came in to look at the used inventory and not only did they have a great selection all of the cars were nice, clean and arranged in a nice order (very different from the other places we went). We ended up purchasing a 2010 Mercury Grand Marquis and are thrilled with our vehicle. I would recommend this dealership to anyone. They are nothing short of great at Nick Mayer Lincoln.

AnneS

7 de jul. de 2012

In the past I had a bad experience with this dealership. But due to the persistence, attention and dedication of my vehicle needs, Lewis in used car sales earned my business back. Nick Mayer Lincoln mercury has an asset to their business by having a employee like Lewis on their team.

GKing

6 de jul. de 2012

First let me say this, an ignorant shopper is an ignorant buyer and OFTEN an unhappy one. Second, dealers are dealers and salesmen are salesmen. They are trying to sell and make money. They're not giving them away. However, not all dealers and salesmen are the same. I was treated Fairly , with. Consideration , and most importantly with Respect. Salesman Luis Castellano was a pleasure to deal with as was Dave and the rest of the Sales team. They want you to be happy and satisfied with your vehicle and the price you paid.

Linda Jo

27 de jun. de 2012

My husband and I were interested in taking a better look at a truck that we had seen driving by the dealership. We had spoke with Don Sherry and was informed quite well about the vehicle specifics. Everything was exactly what we had been looking for, thus we stopped in on a Saturday morning and before noon, we had purchased this vehicle unexpectedly. We had learned that Don Sherry had only been with Nick Mayer Lincoln for 6 weeks, but honestly he is just the right man for this dealership. He, along with David Hay also facilitated the trade in and the eventual sale 2 days later with our daughter.

Stosh

24 de jun. de 2012

When trading in my car we were able to come to a fair value for my car and the car I was about to buy. Both parties felt like they were getting a good deal.

world traveler

14 de jun. de 2012

The service dept was very easy to deal with and the manager was very helpful.

Hot Rod BO

19 de may. de 2012

...This place is not the same as it was 3 years ago. . . Dont know what happened, but they wont have to worry about seeing me again. I think the contol has been lost !