Isabelle

10 de abr. de 2016

From the minute I entered Ocean Honda I was helped out by all the friendly, and knowledgeable salesmen, managers, etc. I am very pleased with the service I got, and am very excited to be a part of the Honda family and drive my new Honda HRV!

ChristopherRamirez

16 de mar. de 2016

We are fourth time returning customers. Although we got good service on the previous visits, we should of been working with Ken Wyllie. Ken made the process of leasing a new car for my wife easy and FUN!. I realize that everyone is bound to have different experiences but from my point of view its all about attitude, specially your own. Ken really listened to us and made our requests be heard. We got the car and deal we wanted. They even threw in the Honda Sensing package for us. In the end everyone went home happy that night. well see you in 2-3 years Ken. Keep it up.

Diaz2326

29 de feb. de 2016

I want to thank Eyad Shurbaji for being the best sales person I have ever met. When I arrived at Ocean Honda I had no credit with the super job Eyad Shurbaji did on helping me , I walk out with a brand new 2016 Honda Civic . Also thank you to all the personal their that made my experience the best . What a great experience. ??

nikhonda

17 de ene. de 2016

I am buying a Honda CRV and called them to get a quote before driving down there from Fremont CA.I spoke to 2 persons and they assured to provide me details and plan appointment.Then the manager called who was so rude and unprofessional in behavior/communication. I would rather spend more at a better dealership handling customer better.bad day that i dealt with below:Chris O ConnellBDC ManagerNik

R. Christensen

8 de ene. de 2016

I had an excellent experience at Ocean Honda. I was referred to them by my mother that had bought a car from them. It was my first time buying a Honda. Eddie did a great job showing us the cars we were interested in without the usual huge sales pitch that you can get when you walk onto a car lot. I felt he listened to what we were wanting for our family and was very helpful but not pushy. We left the lot and went home and did our homework and came back the next day to buy the car. The whole process went so smooth, from the sales department to the financing. The last car we purchased from another dealer the process took 5-6 hours. This process took 2, which I feel for buying a car is great. I would highly recommend Ocean Honda to anyone looking for a new vehicle.

MamaLina

26 de oct. de 2015

I've never owned a Honda and was looking to trade in my large "Soccer Mom" SUV for a more economical and fuel efficient car that would still be reliable and safe for me and my two young boys. I have to admit I definitely went in more apprehensive than excited and wasn't sure what would happen, it is a car dealership after all and one that I haven't had any previous experience with. Steve and his team put me at ease, answered all of my questions and definitely made this an enjoyable car buying experience. I would recommend him to anybody and hope that my future visits to Ocean Honda for regular maintenance on my new Accord are as pleasant as the car buying experience turned out to be!!

busymom

5 de feb. de 2015

What a great sales experience we had with Ocean Honda last week...friendly, honest, and fast...highly recommended!

2015 New Fit Owner

4 de feb. de 2015

Courtious, professional sales team. Jumped in to quickly to sell me a new Fit. Second vehicle we have purchased at Ocean.

Maureen Bell

29 de ene. de 2015

Good customer service,friendly,answered all question overall very satisfied

JAL Honda Fit 2010

25 de ene. de 2015

Worked with Alejandro Restrepo to find a used vehicle to suit my needs. He was great- answered questions well, knew details on various models (such as gas mileages, warranty offers, safety features), was not pushy or aggressive, did not try to talk me into buying a more expensive car than I wanted to, allowed lots of time to ask questions, think about options, and called me to let me know when there was a new shipment of used cars available to choose from. Very friendly and personable. Also worked w/ Jason in finance, and he made sure I was informed about options, what I was accepting, and what I was declining (in terms of extended warranties). Overall, this experience from start to finish took far less time and haggling than I expected, and I would recommend Ocean Honda to others.

Mitchell B

17 de ene. de 2015

I received a fair deal and they had a large selection to choose from; Ask for Konstatin, he'll treat you right.

Karissa C

31 de dic. de 2014

Robert Estrada is awesome! Thank you very much for walking us through the buying process, and for being honest and enthusiastic throughout.

Earl C. Pierce

27 de dic. de 2014

I went in a few times for oil change. Everyone was really friendly. Free wifi and coffee in the waiting area. No complaint!

Janet G.

31 de oct. de 2014

Robert Estrada went above and beyond on making sure I was happy with my purchase of a Honda Fit 2015! Ho offered to help me understand how Blue Tooth worked. AND He offered to help me anytime I needed a question answered. I felt he was honest and interested in my choice of car. Told me each detail as it came up. This caus..ed me to feel trust and I relaxed.....was able to keep a clear mind for important decisions. I definitely will recommend him to my friends and neighbors. Janet G.

Thomas & Amber

22 de mar. de 2014

We purchased a quality pre-owned vehicle today from Ocean Honda. Our sales rep., Andrew Lopez, made the car buying experience into an easy going - no haggle event. His knowledge of the vehicle was second to none and catered to our every needs. My wife and I strongly recommend purchasing a vehicle from Ocean Honda, and make sure you ask for AJ! Thomas & Amber

john r

4 de mar. de 2014

our previous of car shopping experience has not always been pleasant. However our experience at ocean honda was very pleasant. we were treated with respect and with great patience. steve zigman answered all our questions and guided us through the whole process with the utmost professionalism. Kali in finance was excellent to work with and again answered all our questions.

Krazy KitKat

1 de mar. de 2014

Dustin is AWESOME! I've tried using other service advisors, but they were brash and treated me like I was an idiot. Dustin takes the time to explain the work being done and does his best to ensure a great customer experience. He's my go to every time my Accord needs some love. :)

killerchavez

23 de feb. de 2014

Place is Unprofessional and salesmen are Rude. All they care about is $$$ and are not into helping people who are on a budget. Buy at Sam Linder Honda in Salinas, CA. You won't be disappointed!!!

rockinrmb

18 de nov. de 2013

BUYER BEWARE! I like few things less than unethical business practices such as corporate financial calculations and algorithms that rationalize financial gain at the expense of sleazy, dishonest, or bad will gestures. This dealership has destroyed its credibility. Their corporate greed is clearly misrepresented by this outlandish excerpt from the "Honda Philosophy" touted in Honda's online corporate profile: "The joy of selling occurs when those who are engaged in selling and servicing Honda products develop relationships with a customer based on mutual trust." Yet, when I loyally brought in my Honda Pilot for a routine oil change today as always, based on that "mutual trust," I learned that this dealership would no longer be honoring the $9.95 lifetime oil change commitment it made when I purchased my car here a couple of years ago (and that it routinely made to all it's customers at the time). Clearly, they know better than to damage customer trust (ref. their "philosophy") but choose to behave otherwise for financial gain. So...a word to the wise: take your business elsewhere. This dealer has chosen to patently dishonor the terms of it's sales contracts. Since this Dealership has reneged on the $9.95 oil change contracts it made in order to make their sales, I will take my car elsewhere for future service, and purchase future vehicles for the five drivers in my family elsewhere. This dealership's and Honda's reputation have been ruined for me now. On a slightly different note, having worked in sales and customer service for many years, I can say it's a total drag to work for a corporation that makes sleazy, calculated business decisions like this, after hardworking sales and customer service people put their personal reputations on the line with customers only to have their professional reputations disgraced by unethical corporate decisions like this.

Lisa

13 de sep. de 2013

I had been shopping for a used Honda all summer and lots of the dealerships were extremely pushy and overwhelming. As a woman, I sometimes felt that the car guys were ganging up on me, trying to push me into buying. Then, I went to Ocean Honda. It was a completely different experience, start to finish. The people were all amazing and friendly. No one tried to bully me into buying. They let me drive the car and then come back to "think about it." When I was ready to discuss a deal, we did not play the "Let me check with my manager game" and we agreed on a price immediately. They were all professional and made me feel extremely comfortable with my decision. After I purchased the car, they asked me how I would get it home, which I hadn't really figured out yet. They OFFERED to deliver it to me, 40 miles away! It was brought to my home the next day, no problem. My salesman, Bill, called me a few days later to make sure everything was working out ok. When I realized that my car was missing the antennae, I contacted him and it was delivered 2 days later. It was, by far, the best car buying experience I have ever had and I highly recommend them to anyone!

lynne van dalen

21 de ago. de 2013

pleasant experience and would recommend this to other car shoppers

Mike

18 de ago. de 2013

Emailed them for there best price on a vehicle. Got the same response as other person who wrote their review, Chris asked me to call him. Really??, If I wanted to call, I would not have spent time shopping and emailing online. After all the talk and email back and forth, All I got from this want to make a sale person was to apply online and then we can try to work something out eventhough he knew from the beginning he was not going to give me what I was looking for. And why apply online? Why could I not apply right over the phone with him since he did ask me to call him?? Because he did not want to spend time.Stay away from here unless you want to waste time and you like getting ripped off. Chris was no help and had no interest in helping. After he finally said he would not do the deal after he ran my credit, he had the auacity to then try to sell me a lease on a new Civic when he did not want to work on the deal I wanted...Sorry I ever looked at this dealer..Can't understand how he is still working there.

KamaleshPatel

16 de jul. de 2013

Shopping for a new Odyssey, went to a dealership in the bay area got a deal I liked, so I called Ocean Honda (my local dealer) and asked them if they would match the deal I would come there to buy the Odyssey. The only reason I called Ocean Honda, is that I live in Santa Cruz, and would have liked to keep my money local. Once I got to Ocean Honda, I was given a completely different price. I was shocked! Not only did they not honor the price match, I was then told I was a BullShi**er!!! I'm read to spend 40k and the General Manager (John Monteleone) of the store is yelling at me and calling me a BSer. I HAD THE OFFER IN WRITING!I would and could not recommend this Dealership to anyone with a little self respect.

JMNewFIt

20 de may. de 2013

I recently purchased a new Honda Fit. I typically do not go into dealerships because I do not like the pressure to buy a car. Fortunately, I was greeted by Konstantine Velikov. I explained the car I was interested in and he took me out for a test drive in the Honda Fit I was interested in. No pressure to buy. He simply wanted to find the car and style I was interested in. When I did decide to purchase, he informed me of the low interest incentive Honda had going. He was very positive when discussing the price I wanted to pay and the value of the car I was trading in. It was generally a very positive experience and I am very happy with the car.

MG

24 de feb. de 2013

a brand new CRV 13 needed to be repaired 4 times already? The buying process was good, the salesman promised "you wont have to worry about car repairs for at least 3 years" The fixing and dealing with the service dept is very frustrating. I got a defective car, and they are telling me "this happens" Make sure you check the spare tire compartment, you may find water My entire family buys cars there, but they wont consider my request, -be careful they may end up scratching your car and will tell you that it was like that before

Michelle

18 de dic. de 2012

This review is written more for the salesman than the dealership because I have followed Jeff Winton from Toyota his past employer to Honda his current employer. I have now bought 2 cars from Jeff because he is so wonderful to work with. I always felt like Jeff had my best interest in mind when working with my finances and my family needs. We have bought a mini van and an SUV with his assistance. I just referred my 16 year old son to him for his first car. I never thought buying a car would be a fun experience but with Jeff it's honest, fair, and fun!

Working Mom

3 de dic. de 2012

I've bought a few cars from dealerships and Jeff made this buying process the quickest and easiest of them all. In general buying a car is a stressful experience but at Ocean Honda I felt confident and happy about buying a car because Jeff and everyone else were extremely professional and helpful. Even my 6 year old daughter enjoyed the car buying process thanks to Disney movies playing in a clean children's area while she ate a hot dog and fruit. I highly recommend seeing Jeff at Ocean Honda for your next car.

SurfOne

1 de dic. de 2012

If you are going to Ocean Honda, be sure to see Jeff Winton. He is easy to work with and will be sure to get you exactly what you need at the price you want. I did the entire deal with him over the phone and he had everything ready so that when we walked into the dealership, we just had to go through the finance department to pay and pick up the vehicle. Easiest process ever and he was able to get is the exact vehicle we wanted.

Happy Honda Howie

29 de nov. de 2012

We have a young family of five and our dog makes us six, We had a 2010 Honda Van on lease and Jeff Winton said any time you want it washed feel free to bring it by. I was taking him up on his generous offer one day. Then he suggested that the new design might fit our needs better. After he showed me the new van and gave me a generous trade for the old one, Suddenly I realized I dont need a wash the new one is all clean. When I got home and showed off the new van to the family. I was the Hero. Thank you so much Jeff you really know how to make people feel like family.

Marnie

29 de nov. de 2012

When I first visited Ocean Honda, I had already decided what car I wanted (Honda CRV), so I needed their help getting me the exact car in the color I wanted with all the features I was looking for. Jeff Winton went above and beyond, finding my perfect car. The buying process was easy and confortable. I would definitely recommend Jeff and Ocean Honda to friends... in fact, I already have!

HAPPY CRV OWNER

29 de nov. de 2012

My wife and I stopped by Ocean Honda.....just to look...at new CRV'S...No $ or intent to buy a new car...By the time Jeff was done giving us all the information on the car and showing us just how easy it would be to drive the car home THAT DAY...I was following my ...VERY HAPPY... wife home in her new CRV !!!!Thank You Jeff for making it a very easy and enjoyable experience !!!

Jennine

29 de nov. de 2012

I wasn't necessarily looking for a new car by choice, Hwy 17 took my beloved Honda Accord from me, so I know I wasn't the easiest customer. I was still rattled, emotional, mad, sad, etc about the whole ordeal and that my insurance company wouldn't fix my low mileage, paid off Honda that I knew would keep on going! That being said, I met Jeff Winton at Ocean Honda. I wasn't ready to buy yet....felt like I needed to look more....after wearing myself out a bit running to other dealers looking for new and used....I realized that the customer service Jeff was offering along with the price, service, attention...all close to my home [and with free car washes!] was the way to go. When I finally made the decision, the above and beyond customer service still kept rolling in. I was treated with respect, every one of my questions, needs were addressed with patience, tact and professionalism...Jeff and his team treat you like a true client as well as someone they can relate to, understand and assist through this not always easy process. Thank you Mo, Jeff, John and the whole finance team for all of your patience and expertise you offered during the sale of my next beloved Honda! I appreciate it. I highly recommend asking for Jeff Winton when you visit Ocean Honda.

ulli kummerow

27 de nov. de 2012

I have not bought a car from a dealer before, but Jeff Winton made a car purchase super easy and painless. I was in and out of the dealership in less than 2 hrs. and got what I wanted. I felt really well taken care of.

dublin

27 de nov. de 2012

Jeff is incredibly knowledgeable and friendly, and very helpful. You can trust him to give you honest answers and a great price. He helped me buy a new CRV and I absolutely love it. I would definitely recommend Jeff to my family and friends. Make sure you ask for him!

LarryPeach

26 de nov. de 2012

My 2nd time in less than a year we walked in and leased 2 seperate cars for our family and work. My experiance on both occassions were unbelivably great! Jeff and his team did everything to make this process easy and enjoyable. I will continue to give my car business to Ocean Honda going forward. Jeff is the MAN! He knows his stuff and how to get things done. Thank you!

New dad

26 de nov. de 2012

This was about as easy and perfect of a new car buying experience as you can hope. Jeff Winton definitely did us solid. Immediately got the sense we were getting the best deal possible and he made the experience as easy as can be. Even got a decent price for my trade-in.

lynn y

11 de nov. de 2012

Rodney was very friendly. He helped direct my teenager to the vehicle of her dreams. There was a chip in the windshield and they are going to be repairing it without any issues. Great value for a great used car.

ChelseaR

7 de nov. de 2012

I had a great experience with the Ocean Honda team and feel grateful to have chosen this dealership to buy a used Honda from. A few visits in and out, I ended up with a hybrid 2011 Honda Insight. John Krukowski showed me various cars and went with me to test drive them. His stories and personality made my experience an enjoyable one! John Monteleone and Chris "Oke" O'Connell also helped me with financing and explaining the different options-- as a first time car buyer I was very thankful for this! Shout outs to Steve and the other folks I met while visiting! Will be back soon for the free car washes :) Warmly,~Chelsea

Pilar Low

6 de nov. de 2012

Great service and I would recommend this place if you are buying your car. Certain very welcoming environment and very fast. Also most importantly my needs were met since I am hearing impaired.

Nancy7972

31 de oct. de 2012

I traded my car in, and had a pleasant experience.

familyof6

31 de oct. de 2012

Ocean Honda, Jeff, Rodney and Joe were so helpful. I came in scared to death to buy a car and they made the process so easy and non-stressful. Thank you Ocean Honda and Jeff, Rodney and Joe!John and Marie

Kristina Shaffer

15 de oct. de 2012

We have been to this dealership on 2 seperate occasions and purchased vehicles we are delighted with! The folks at Ocean Honda are dedicated to customer satisfaction and work endlessly to ensure that everyone wins! Go and talk to them, I bet you'll get a deal!

PhanG

9 de oct. de 2012

We bought our new Accord from John K threw the internet. Not only were they competitive they found the vehicle that we were looking for and delivered it to our house the next day. Thank you Ocean Honda

Dwayne

14 de sep. de 2012

Rodney was our main contact and he was friendly, competent and honest. He handled the entire purchase process in the most efficient and helpful manner. The other individuals that we interacted with, John and Cali demonstrated the same friendliness and honesty. In getting price quotes from numerous dealers around the state, I found that the one attribute that set Ocean apart from the other dealers was honesty. Every other dealership gave me a selling price that supposedly included all costs except tax and license, as I requested. However, in final negotiations they all tried to slip in inflated documentation fees or some other cost that was simply poorly veiled profit. Ocean was a straight shooter all the way. Their honesty quickly earned my respect and made this the best new car experience I have had.

kbrev

28 de may. de 2012

This was the most blatant bait and switch dealership I ever experienced. Was looking for a specific vehicle. Called Ocean Honda dealership spoke with Internet sales Chris O'Connell - and was told that they have SUV in stock. Asked several times, giving specifics of the car, and stating that I need to pick-it up today. Was told yes, vehicle is in stock. I live in San Jose, 30 miles away. Called again, to confirm that I am leaving, and that car is in stock, and that I am ready to pick it up today. Was told yes, it is. Packed my family ( 2 kids ), drove for 30 miles, experienced kids getting bored and fighting, traffic and curves of HW 17.Upon arriving at the dealership, was greeted by another sales guy, Chris never came out. After 30 minutes of no action, learned that there is no car in stock, and that they are securing it from another dealership.I have Called Chris, to express my disappointment. During the call I mentioned that this dishonest behavior is unacceptable, and will be reported to BBB and yelp. Instead of apology, Chris started pretending to be scared, and I quote oh, no, not Yelp. I have spent 2 hours of my time, 60 miles and 3 gallons - think twice before patronizing this place.

johnn

31 de dic. de 2011

Very bad experience..of all the dealership I called this one has the rudest sales persons.. I spoke to Jeff., very poor suctomer service., very rude.. I will never buy nor recommend this dealership.. If there is a negative score I would give it to this dealership.

Geeg

9 de nov. de 2011

I can't wait to share my experience with others. Never go here as it seems that if you don't have a solid credit rating these people, managers Chris and Alejandro {Alex} who are so unprofessional in my opinion will try their best to get as much money out of you as possible for their own pockets. I don't believe all salespersons have the same low integrity. I am employed as middle school teacher about an hour away from Santa Cruz, the city in which I live and where these 2 predators do well at contributing to the bad rep. car dealerships get. I plan to search places that review car dealerships to warn others to stay away.