Zapq93

16 de oct. de 2016

Ryan Keebler was absolutely fabulous in helping me find the right vehicle for my financing situation due to being upside down in the vehicle I had. Constant communication and he and Heinrich Hilger were so patient allowing us to make the right choice. I truly will not go anywhere else. Thank you for all of your hard work. Very kind and helpful guys that made us feel very comfortable. Thank you Heinrich and Ryan!!! I will tell everyone I know searching to come to you. Junior Hammond was very helpful as well.

u00efj27

15 de oct. de 2016

This is the third vehicle that my husband and I have bought through Junior Hammond. When we have a family member or friend in need of a vehicle, we immediately think of Junior. Junior listens to what we need and then he finds exactly what we need! We come back because he is polite, knowledgeable and goes the extra mile to make sure he finds the vehicle that we are looking for. Junior is always willing to look at what works best for your budget. What more can you ask for when buying a vehicle. We highly recommend Junior Hammond-O'Daniel Automart as the best person and place in Fort Wayne, In to buy a vehicle from! We feel Junior deserves a raise for the excellent and wonderful service he gives every time! Shout Out To Junior!!! We think he should receive a reward for excellent service to the Fort Wayne community! Sherill and Ernie Johnson

Ilovecarz23

12 de oct. de 2016

My experience with odaniel automart/Mazda was phenomenal. I felt zero pressure from Nick, and felt that the entire time he had my best interest in mind! Will definitely refer all friends looking for a new vehicle!

Deanna

12 de oct. de 2016

We were searching for a new truck and had called ODaniel checking on one to see if they still had it in stock. We made an appointment to see the truck and when we arrived we were met by Nick Whitworth and he had the truck waiting for us. He was very patient, answered all our questions with no pressure, while we were there we looked at 2 trucks at no time did we ever feel pressured into a decision. Nick made the experience from start to finish very easy. We would highly recommend this car dealership to all our family and friends.

NicoleG

10 de oct. de 2016

I would highly recommend this dealership and Nick Whitworth in particular to anyone looking to buy a new or used vehicle. I had a leased vehicle from another dealership and Nick W. helped me navigate the process and get out of the lease. I have been to other dealerships before and have felt manipulated, objectified, and not treated with respect. O'Daniel's is definitely a refreshing experience. Nick worked with my budget and showed me vehicles within my range. I felt that Nick gave honest commentary on all of the vehicles I looked at and I never once felt pressured to buy. I ended up purchasing a 2014 Dodge Dart and am beyond happy with my decision. After visiting so many high-pressure and predatory dealers, I was so relieved to have a positive experience. Definitely visit Nick Whitworth if you're looking for a great car-buying experience.

Lex

8 de oct. de 2016

Very nice experience. Recommend this dealership, sales and management team. Both Nicks Whitworth and Nick Rusk worked patiently to come to fair deal and trade.

cb89

29 de sep. de 2016

This was my second lease and I still wasn't pressured and I like that I can test drive without someone watching me like a hawk. Experience was just as good as the first time, very happy!

Kaleb2415

28 de sep. de 2016

Very good experience, sale associate we worked with was Nick Whitworth. He was very patient with our 1 year daughter who was growing impatient being there. He was not pushy by any means and you could tell that he had our best interest at heart. We ended up purchasing a 2011 ford edge and trading in our 08 dodge caravan. The Edge had everything we wanted and he managed to keep it within our budget. Overall great experience we will continue to purchase vehicles through Nick and Odaniels in the future.

Darlene Henderson

21 de sep. de 2016

Great experience, salesman very knowledgeable and very patient with us. I called at 10:00am to ask about my 2013 Chevy Traverse they we're having a big sale. My husband didn't get off work till 3:00pm they put the car I was asking about in the back till we got there. Witch we were 2 hours away.

billlinfort

17 de sep. de 2016

Have had our 2016 CX9 GT for two days and could not be happier with the car and our purchase experience. This is our 4th new Mazda purchase. Thank you, Junior Hammond, for helping us thru 2 weeks of investigating our 2016 purchase options and our previous 3 purchases over the years. It is comforting to know we are dealing with an honest, friendly, representative that has our best interests at heart before, during and after our purchase. It was easy working with you and Todd up to settling upon a fair deal on our purchase.Our pick up day was extra smooth thanks to the extra effort you made for us, Jr. The purchase paperwork was completed with Ryan K in a straight forward and open manner with all options explained in detail. Ryan could not have been more professional and courteous with us. On to the new car: Love the new CX9 and really appreciate the time you took to make us comfortable with all the new bells and whistles to get started and the reference options for later. Just knew you would be calling a couple days later to check on us and see how things were going. YOU DID.....thanks. Even had a couple questions for you.....quickly answered. I want to report that we own a Mazda 6gt, and now have the latest C9 GT also. Both vehicles are the star of the show as we live with them on a daily basis. Fun to drive, sharp looking, and reliable. The icing on the cake for us is to have a top notch dealership staffed with good people. Not too big and not too small but our experience has been that you treat us like we are number one. It obvious to see why your dealership is rated number one in Indiana. It is due to people like you, Junior. Bill and Linda M PS: this is our third CX9.....could not resist the new style and features, Wow!

Denisey

12 de sep. de 2016

I was helped out, and was able to immediately test drive vehicles to my taste. I would recommend this dealer. Everyone was nice and friendly.

Tobyandsusie

7 de sep. de 2016

Eric Smith was awesome! Not pushy, very helpful and patient. He got me into the car I wanted and worked with us on options....best car buying experience we've ever had!!!

Benjamin Craver

7 de sep. de 2016

Very happy with the car I got, the price I got (including good trade-in value), and the service received. Very smooth and easy experience. Nick Whitworth was very easy to work with, no pressure at all, and answered all my questions sufficiently.

JC

30 de ago. de 2016

We came in to buy a Mazda and worked with Junior Hammond. We couldn't have been more pleased with the service he gave us. He wasn't pushy and made sure we had time to figure out which car we wanted. He also made us feel very comfortable there. Thanks Junior!

TBALL

29 de ago. de 2016

I did a lot of researching and found what I wanted. Eric didn't try to veer me any other way. He wasn't pushy or too intrusive. He let me take my time and kept me informed when I had to wait. I was also worried about my credit due to my student loans but Dan worked with all his bank contacts and was able to get me a great interest rate. I really appreciated their work and friendliness.

bigb_33

29 de ago. de 2016

There are a lot of places to buy a vehicle and these guys should be tops on your list of places to visit and here's why. I was looking for a car in my price range and wanted to get best value for the money (who doesn't?). I stopped in at the Mazda dealership (at almost closing time) and met with Matt T. and Todd who first wanted to know what was important to me (must haves) and got me a list of choices within 24 hrs. We scheduled an appointment to check out a few cars and he helped us narrow it down to 2 (he even took us over to the other O'Daniel location because we wanted to look at a car there). We asked a lot of questions and Matt was patient, knowledgeable and I never felt like I was being pressured to make a decision. We decided on the right car and I felt the price was very fair and a great value. Although the price was great, the personal service was even better. I also got very fair trade-in value for my clunker. Overall - the experience was smooth, professional and highly recommended.

Melaniestise

28 de ago. de 2016

Sam Moun has sold me my second Mazda with great milage and a great lease plan. Thank you so much for making shopping for a new car easy, personable, and fun!Please see Sam for all your Mazda needs. He will given you great offers and help you set up your first ride off the lot! He truly seals his sales until the very end of the deal!Dan Ringenberg was also great to work with of the day I leased my second Mazda. He made sure all paperwork was correct and had a great positive attitude!

Douglas

27 de ago. de 2016

My experience with Eric was so easy to buy a car a week earlier, I brought my wife in to look for a car, she loved the way Eric was not pushy & very helpful an patient because she wasn't sure what she wanted. He didn't try an push her into something she didn't want. We bought her a car 6 days after I bought one....enough said...grear experience

Cannon

26 de ago. de 2016

We came in the first time to look for a used car. We or showing a Mazda 3 but really wanted to see him after 6. They didn't have any used Mazda 6 is so they let us drive it now. Can you ask what we were looking for in a car. And when they called a car matching the description and he let us know. My husband came in and test drove it. There are some things you love about it what she expressed to you your. Junior didn't pressure us and just let us think. We came back a week later and bought it. The only complaint I had I felt like his financial interest was more important than my own. I know of course that the case but when you're buying a car I didn't want to have to feel that way.

aymtz

25 de ago. de 2016

Matt Tillapaugh was great, very knowledgeable and informative and wasn't pushy for a sale. Our Mazda CX5GT is such a smooth and comfortable ride, and it handles like a dream.

bjglo

25 de ago. de 2016

Matt and Ryan who worked with us made us feel like part of the Mazda family it made us very comfortable. They both went out of their way to help us. We thank them so very much!

Robin

24 de ago. de 2016

We have worked with Sam Moun in the past and we just purchased our fourth Mazda. You could not ask for a better salesperson. Sam listened and delivered exactly what we were looking for. Thank you Sam! Dan Ringenberg took care of the financing and title work. As always, Dan also the experience stress free.

Michelle R

23 de ago. de 2016

Eric was super nice and knowledgeable about the vehicle I purchased. He was able to meet all of my needs. I purchased a Used Ford Explorer. He went out of his way to stay late to complete the transaction, as I live an hour away. Finance was very efficient and helpful as well. I feel as though I got a great deal and am satisfied with my purchase.

Mjettenso

18 de ago. de 2016

We just purchased our fifth Mazda from O'Daniel Mazda. Sam Moun was our salesman. He does an excellent job of listening to what you want and assuring you get the right vehicle. Sam knows his vehicles and how they compare to the competition. He is great to work with.If you want a great buying experience, try O'Daniel Mazda. Also, we have been very happy with their Service Department. My wife feels very comfortable taking our vehicles there. They are courteous, knowledgeable, and explain issues well.

Sierra Lucas

13 de ago. de 2016

Everyone here was so nice and very helpful. Matthew went above and beyond in trying to help me find a car. He worked really hard to find something that would best work for me. Other dealerships I visited I felt rushed and the salesman were not very personable. It was like they were just trying to make a sale and get me out of the way, but I didn't feel that way at all here. I would definitely recommend this dealership to others!

Richard

13 de ago. de 2016

This is the second time I have purchased a sued vehicle at the Mazda dealership of O'Daniel automotive. i had no problems with the purchase. Everything was done in a professional manner.

lpease

8 de ago. de 2016

I recently worked with Heinrich and Todd. They were very helpful, professional and respectful of my parameters. Heinrich was very personable and helped me find the best car for my needs. I highly recommend visiting this business for your next car experience. You will not be disappointed. I am very thankful I stopped in. It made what could have been an overwhelming decision simple and easy.

jonmansfield

2 de ago. de 2016

Junior was very easy and friendly to work with and no hassle which was very nice. I was not looking to buy a car that day but Junior made it so comfortable and easy it was worth it.

Joseph M Murphy

30 de jul. de 2016

Jr. Hammond knows his job and is a good salesman to deal with. He goes out of hisway to make sure you are satisfied with your purchase. I would recommend himto anyone looking for an auto.

barbwire1958

30 de jul. de 2016

We were greeted in a very professional friendly manner. From the moment we walked on the sales lot we were greeted politely and was asked what can I do for you today ? All our questions were answered without pressure.The customer lounge is beyond anything I ever saw as we were also picking up our " Other " Mazda the was getting a recall that they informed us of when we were getting a 2nd key made up even though we did not get that one form their lot. I would recommend to anyone to stop by here to get their next car ( new or used ) or any service done.And Sam Moun well he rocks he made my happiness go to the MOON and back !thank -you Sam for making my new car purchase enjoyable.

Jared Madigan

28 de jul. de 2016

Heinrich was very patient and accommodating. It's an enjoyable experience when dealing with someone that is good at their job and enjoys what they do. John from the Jeep dealership was awesome as well.

Ash

27 de jul. de 2016

We buy our cars at O'Daniel. We lost our previous salesman, and were brought to Junior Hammnd. This the second car from him. Want to talk service? Not only did he pick out the perfect car for us, saving us n expected few hours, but then he willingly changed his schedule to help us on his day off. Answering all our questions patiently. Not only would I recommend him here, but I will gladly steer friends there.

Jacobs88

21 de jul. de 2016

Nick Whitworth was extremely helpful throughout the whole process. He was on my side the whole time helping me get the best deals. I strongly recommend him if looking for a new car! Definitely worth your time.

Kali Hawkins

18 de jul. de 2016

I would never buy a car anywhere else. Nick was an amazing dealer and helped me every step of the way! He made sure I got the exact car I wanted for a really good price.

jeffery west

17 de jul. de 2016

I purchase my Mazda 3 from Sam Moun he was very helpful with the purchase and setting up my new car for me will be more then happy to go back a buy a new car from all of the people at O Daniel Automart/Mazda Thanks again

Buck's

14 de jul. de 2016

The trade in experience was low pressure and hassle free. Matt & Nick listened to our needs and got us going again in no time. Within a couple days of driving off the lot, we had an issue with the car and between Matt, Nick and Tim, we were able to get that fixed. We were impressed with the staff there and would go back to them next time we want to buy/trade!

Shannon Sponsler

12 de jul. de 2016

I had the pleasure of working with Sam Moun on the purchase of my Mazda CX-3. Sam was excellent! He made me feel very at home, and he was very kind and personable while I waited for financing and for my car to be detailed and ready to go. He was very informative when it came to explaining the features of my car, and took the time to set up my blue tooth and sync my contacts, and set my radio stations, etc. I would recommend Sam to anyone! Everyone working in the dealership that day was very pleasant and friendly, and I was also lucky to have the help of Ryan Keebler with financing. I left that day with a great new car at a good price and an excellent interest rate.

Nancy Rager

12 de jul. de 2016

Actually enjoyed buying our Mazda at O'Daniel Automart. We were treated with every consideration and respect. The O'Daniel men are a joy to deal with.

dpollock

11 de jul. de 2016

Was looking for a vehicle but wasn't quite sure, the staff at the Mazda location was very helpful, Answered all my questions, no pressure, very pleasant experience . Everyone was polite, professional, knowledgeable and friendly. I purchased the Mazda CX5 Touring. Love the car and everyone who helped! Russ Stanski, Sam Moun, Ryan Keebler, Julie Kimes, Todd Jacquay, Dan Ringenberg. Thank you

hunter

9 de jul. de 2016

I've had my 99 MX-5 serviced at this dealership since owning it the past 10 years. Have always been pleased with the service. I am a loyal Mazda owner and decided it was time to upgrade to the 2016 model. I worked with Junior Hammond on the sale and he was a pleasure to work with. Very polite, down to earth, and honest. I never felt "pressured" to buy. All my questions were answered and he spent a lot of time going over the car with me. After a fair amount of "negotiation" I decided to purchase. Very happy with my decision and I would highly recommend the dealership if you are considering purchasing a vehicle. ZOOM ZOOM.....!!!

mel

8 de jul. de 2016

This is my third car that I've purchased from Junior. He is a straight shooter and honest. He never pressures me to make a sale. I enjoy working with him.

kal3646

8 de jul. de 2016

O'Daniel's has serviced our cars for over 10 years, so it was the first place I went when looking for a newer vehical. Eric listened to what I wanted and found me the perfect car.

Kyle

7 de jul. de 2016

Never had a better car buying experience. Sam Moun was great to deal with. Personable, courteous and professional as were all the people i encountered. Everyone did their part by the numbers and all did a good job. Sam was my salesman from the beginning. He was there every time I stopped in and was willing to work with me when I wanted and let me look and shop on my own when I wanted. A few weeks after I bought my car I called Sam with questions and he was more than willing to help. Have had my Mazda 6 for a month now and it was a good buy

KevinH0507

7 de jul. de 2016

We worked with Matt Tillapaugh on leasing our new CX-5. This is our second car with Matt and we will be going back again. Very knowledgeable about the vehicles and made the process quick and easy.

Rissa

5 de jul. de 2016

Customer service was awesome! Nick W. Made the process fast and easy. A few minor repairs were needed, but they were fixed before I picked it up to drive if off the lot. I'm very satisfied with my purchase.

lklutzen

4 de jul. de 2016

I worked with Sam Moun on leasing a new Mazda 6. He could not have been more helpful-answered all my questions, calls and emails--sometimes as late as 11:00 pm!! I would highly recommend Sam and Mazda as I am loving my new car!!Linda Lutzen

M Huffman

1 de jul. de 2016

Car shopping is a chore that I do not enjoy, but O'Daniel Mazda made it a good experience for me. The salesman, Sam Moun, was outstanding and treated me with respect, always greeting me with a smile. He communicated with me regularly and spent a lot of time with me. He understood my situation and did not pressure me into buying. I am very happy with my new car and enjoyed working with Sam and the others at O'Daniels.

lionhead87

24 de jun. de 2016

Todd and Junior made the process as easy as it possibly could have been. I was able to demo a vehicle overnight and that really sold us on the vehicle. Once we knew what we wanted they found it and had it brought in from another dealer and really made us comfortable with our decision the whole way through.

mark

23 de jun. de 2016

Junior & others I dealt with were very friendly, accommodating & professional, from my initial test drive 20 minutes before closing on a Saturday, through the negotiations and financing. I would recommend them highly.

Betty Heemsoth

14 de jun. de 2016

I purchased a new 2016 CX-9 from Sam Moun and absolutely love it. Sam and the entire O'Daniel team were easy to work with and applied to pressure on me to purchase the vehicle. I have owned 2 other Mazdas and find them reliable and fun to drive. I have all of my service performed at the dealership and have nothing but good things to say about Jesse Moore and the service team.

Jannette Littlejohn

14 de jun. de 2016

We purchased a Mazda recently from O'Daniel; hesitantly. We have never had a satisfactory experience with O'Daniel and have frequently felt cheated. However, Junior Hammond was a wonderful sales person offering honest and accurate information. With no pressure. Thank you, Junior.

Cathy

10 de jun. de 2016

I got my Mazda CX-5 yesterday and I definitely love it! People at the dealership are great. I was working with Sam Moun most of time, he has been very patient with me and gave me great support. It was very nice of Todd to call me in the next day and let me know a better deal after I made a purchase already. Dan has been very helpful in explaining the figures.Thank you for your great work and I definitely recommend this place.

Rayc

8 de jun. de 2016

Best sells person I have worked with. My wife loves her Mazda 3. I thought it was time she had a new car. She just said another Mazda 3. I called around the area and ended up at odaniel To my surprise Junior Hammond was on top of his game. We are now new owners of a 2016 Mazda 3. We will be back to deal with odaniel so autoS again. Thanks.

crewchief264

6 de jun. de 2016

My wife and I are expecting a new born and I recently had a job change that allows me to stay at home. So we were looking for an AWD crossover to replace my wifes Pontiac G6. I had never bought a new car before and the prices seem ridiculous. We had looked at Fords, Acuras, Honda's, Nissan's, and Toyota's and we were really leaning towards a used a Nissan Pathfinder or a Rogue. We wanted something with more power than her Ecotec 4cyl G6. After watching reviews of the Rogue and seeing its lack luster power we were pretty sure we would look for a used a Pathfinder as $48+ for new Pathfinder was out of the question. My wife had mentioned she liked the CX5 so I researched it and found it had great reviews and options and decent power. My friend had owned an Mazda 3 and then replaced it with Ford Fusion after a deer collision. However, his new turbo Ford was getting horrible MPG. So he decided to go look at a Used Mazda 6. Heinrich was his salesman and basically explained that Mazdas hold their value so well he could get into a brand new loaded Mazda 3 for about the same money. Needless to say he went with the new 3. So my wife and I had some time kill in between birthing class and our labor planner so we went to Mazda and test drove a used 2014 CX5 and a loaded 2016.5 CX5. We ran into the exact same situation the brand new car was a better deal than any used CX5. We had zero expectations of buying a vehicle before fall. Heinrich wanted to know what it to take to get us into a car after we asked what financing options they had and what the total cost would be. Even after that we were not going to buy a car that day. However, he happened to have a Demo, that had all the options we wanted and they gave us a fair price. Working with Heinrich, Todd, Dan, and Jesse was seem less, and enjoyable. My wife and I would both recommend the aforementioned individuals if you are in the market for a Mazda.Thanks D+K-S

jaclyn1234

6 de jun. de 2016

This was my first time purchasing a vehicle and I had a wonderful experience! I had a vehicle in mind and when I went to my appointment Eric had an even better option for me! I would highly recommend him and this dealership! Ryan was also wonderful in the finance part and made it go quick!

david h s

6 de jun. de 2016

Sam Moun does a great job and is very knowledgeable. I would recommend him and ODaniel Mazda to anyone They will work with you and go the extra mile for you.

LMCA

6 de jun. de 2016

Mr. Moun was absolutely wonderful. Great person, exceedingly kind. Mr. Sorvari was very personable and pleasant as well. I came in with a price on a Mazda 6 from another dealer which was already below the average price paid on TrueCar and was below the Fair Purchase Price on Kelley Blue Book--Mr. Moun and Mr. Sorvari beat that price by over $1500 (I did not even have to do any negotiating!). I decided to lease and the price per month they gave me was even below what I had calculated for my lease payment based on the new purchase price, residual value, and money factor using the Edmunds lease calculator app. I will be moving out of state for work for the next few years, but would absolutely love to work with these dealers in the future and would consider it worth the drive back to Fort Wayne for such a pleasant and easy experience.

apkrafft

3 de jun. de 2016

I am the fifth member of my family to buy a Mazda from Sam. He always looks at the customer's interest and is able to find an appropriate vehicle that fits our needs. He doesn't pressure you whatsoever to buy, making the experience signicantly less stressful. Best customer service and car buying experience I've ever had!

aricka m

2 de jun. de 2016

1st time buying a car in my name and they made it easy! Continuing customer! great service! Love that they will pick my car up

jhharris88

29 de may. de 2016

Worked with them by phone/email as I live about 50 minutes away. They were very helpful and were able to get everything ready for when I came in to sign all the papers. Friendly staff, very easy to work with.

shurth17

29 de may. de 2016

Matt and the rest of the Mazda employees were very nice and helpful in the car buying process. They never pressured me into buying a car and wanted to make sure I was happy with my decision. Best dealership that I visited during my whole process of finding a car.

xxlilly

28 de may. de 2016

I came in to purchase a used vehicle and I knew Eric was the guy for the job! He told me everything I needed to know about the car and more. He was very personable and friendly. I am a first time buyer and he made the experience fun and smooth. Very female and first time buyer friendly! Eric is a great guy with an even greater smile!

Loli43567

25 de may. de 2016

Very good service I would highly recommend odaniel a and Eric to anyone in my family or friends very good service and very friendly staff

Cbrown4399

24 de may. de 2016

Found a vehicle on cars.com. Spoke with Eric and he helped with the purchase via phone and email. He had the car delivered to our home. All was smooth.

CHRISTIAN MILLIGAN

24 de may. de 2016

Eric was very outgoing and personable. You could really tell he wanted help me get in a quality vehicle for a good price. Eric achieved this, I can see why he's the best salesman O'Daniel has to offer.

Smcsorley86

24 de may. de 2016

I stopped in Friday looking for a new vehicle and we left with a 2013 Chrysler Town and County. Eric Smith sold me the van and was very helpful answering all of the questions my husband and myself had. I do not only recommend buying your new vehicle through O'Daniel delership but I highly recommend Eric Smith as your salesman. Very professional and doesn't pressure or hound you while you explore your options.

william roembke

23 de may. de 2016

Junior Hammond was the best salesman that we have had . And we have had bought 3 from him .And I will let other friends now who to go to

Julie

23 de may. de 2016

I felt respected, never pushed, to make a decision. Sam never made any judgemental statements about the other cars I was considering. Between Sam and the other gentleman involved and myself I felt we all mutually benefited. I got a great car at a fair price and dealership will provide care/ maintenance in the coming years.

Dprater4

18 de may. de 2016

Questions answered. Easy to work with. Timely in their sake and delivery of vehicle. Followed up with appointment to fix couple things on car that were noticed.

marsha b

17 de may. de 2016

In February of 2016 I decided to trade my CX-9 in for a new CX-5. I talked to Sam Moun and told him exactly what I wanted including the colors and features. He worked with me even though he had to locate one in an off-site area. We settled on a price I felt was certainly fair to me and the car was delivered and prepped and delivered the next day. The manager was most helpful, but Sam was the one that I'd had recommended to me by my daughter in law and son, and so I wanted to work with him.A few days after delivery, I had questions - I am elderly and not a techie and had previously driven the same van for 11 years, so needed some coaching to use the great features on the new CX-5. Sam was willing to ride with me to help, and take the time to explain some of the new things to me. So I drove it for about 3 months and then wanted to use the navigation system to take a trip. The system locked up when I entered the new destination, and I was unable to use it for the trip. When I returned, I went to the service area of the dealership to see if they could clear up the problem. I expected it was operator problems, but it turned out it was a glitch in the system that Mazda had a "fix" for and it was done for me immediately. Still had a bit of a problem, so went to Sam Moen again, and he was able to diagnose and complete the update so now it works perfectly. Sam has been so very important to me and my family in our auto needs, and the O'Daniel agency as a whole have treated us , all of us, with only the best of service and care of our vehicles. I would always tell any friends to go there for a car or SUV. Having the kind of immediate attention to any problem I've had in the eleven years of dealing with them, there is no other place I'd recommend.

Bob from CBus

14 de may. de 2016

Using used vehicle search apps I located the vehicle I wanted at O'Daniel Automart Mazda. I called to inquire and left a message. I received a call back shortly from Sam indicating the vehicle was available. Sam assured me that condition was excellent and based on that assurance I committed to drive from Columbus, Ohio to view and test drive the vehicle. Knowing that if the vehicle condition was as communicated I would proceed with the purchase. We completed most of the financial information on the phone. When my wife and I arrived to see the vehicle it exceeded my expectations as did the staff and facilities. Taking a chance on a vehicle that is 150 miles away from is a challenge in itself but Sam and the folks at O'Daniel made it a great experience.

Purdue Grad

13 de may. de 2016

This was my first time buying car. Everyone I encountered was very helpful, patient, and never pushy. They answered every question I had, addressed every concern and made the buying process easy. I would recommend this dealership to anyone.

Gt mx5

13 de may. de 2016

I lost my wife a year ago and thought it might be time to get out of the house. So I decided on buying a mazda miata to have a little fun with this summer. Inquired online and at a couple dealerships but never really got a follow up response until I contacted junior Hammond. Every time I called him with a question he was right there with an answer and after a few conversations I found out we both had man caves and motorcycles so I had fun exchanging pics with him. Well my car was a couple weeks away from being at the dealership but when I received a pic of it being unloaded off the truck it was pretty cool and about three hours later it was all cleaned up and junior was explaining to me all the cool features. Well to make a long story short there's a car dealer on just about every block but when you run into someone like junior at odaniel mazda it makes you feel confident in your purchase and a fun experience.

Redshift

11 de may. de 2016

Great staff-email and phone contact was helpful. Had a family issue and needed to put off my purchase for a week and the salesman was understanding and let me contact him-didn't pester me with calls.

Glad to be customer of O'Daniel's

11 de may. de 2016

The experience with Matt Tillapaugh and O'daniel Automart/Mazda was great!! Matt spend almost the whole day helping me narrow down a selection of vehicles. Finally, making sure I found the perfect vehicle for myself to use both as my personal vehicle as well as my work vehicle. I travel a lot and need a comfortable seat and great gas mileage in my vehicle selection and the GMC Terrain fit both needs. Thanks Matt!!

Space King

10 de may. de 2016

This place is lit. The Sprite was free. I wanted the wheels they sold to me. If I were to sum it up, this dealership is dope as xxxx.

berneite

9 de may. de 2016

I just purchased a new Mazda CX-5 Grand Touring. This is only the second new car I have ever purchased! I have bought used cars - Mazda's - three (3), from "my" sales guy, Junior Hammond, and with support from a great dealership team working together. Every time, a great experience, from a greeting, to the delivery. I also have "great" experiences in the service department, and that team too.It is always a seamless experience, and a totally professional atmosphere - right through the follow-up calls to check back.

Peagee85

15 de abr. de 2016

Thanks to ODaniel Mazda and salesman Sam Moun for a wonderful car buying experience. Each staff person was friendly and professional. I felt like a member of the family.

PayRH

12 de abr. de 2016

My father has worked with Sam Moun before, and as a result I closed my first leasing deal with him for a 2016.5 CX-5. Sam made this process incredibly easy and stress-free. He was passionate about getting a great deal for me, and made sure I knew what was going on every step of the way. He was more than willing to answer all questions that I had. Dan R. processed my financing application, and was also professional and a pleasure to work with. After today I wouldn't do a car deal with anyone else in Fort Wayne. Sam is truly a great and honest salesman working for a great and honest dealership.

HappyShopper

8 de abr. de 2016

Even though my husband and I are having financial problems, they understood our struggle and were very patient with us. They worked with us for over a week until we could make a deal on the right car.

Bryan, OH

4 de abr. de 2016

I was very pleased with the incentive given on a Mazda 3 purchased recently. Also, I felt that the trade-in given was a fair compromise for the dealership and for me. Further, I appreciated the 0.0% financing on the balance after trade-in and downpayment. The sales professional, Sam Moun, was very knowledgeable about cars in general and very helpful in explaining the features of my new Mazda.

Satisfied

3 de abr. de 2016

We don't enjoy car shopping! Matt Tillapaugh removed all obstacles. With the help of Ryan and Nick we are driving the car we wanted.

JHW

2 de abr. de 2016

My wife and I just purchased 2 new Mazda CX-5s from O'daniel Mazda. We purchased the Mazda CX-5 because our research proved that it was one of the best crossover models available. We purchased them at an Odaniel Mazda due to the positive experience that we have had for many years with the service department at that particular location. In addition to Jesse Moore and the many folks who work for and with him in the service department, I have the utmost respect for Junior Hammond who was our sales person, and was extremely helpful to us throughout the process. While I have known Jesse and Junior for many years, the dealership business manager, Dan Ringenberg rounded out what turned out to be a perfect experience for us. We ended up with two beautiful and efficient vehicles, at what we considered to be a very fair price, and due to our past experiences with the service department, we have no worries regarding the future care of our vehicles.....Thanks to all!

Patty

1 de abr. de 2016

It was a pleasure to work with Junior Hammond, who was patient with me and educated me about my options, and ultimately sold me a beautiful Mazda CX-5 without any high-pressure sales tactics. Dan Ringenberg was efficient and professional in completing our voluminous paper work. We wouldn't use anyone but Jesse Moore and his team to keep our cars in top condition. Clearly there is great teamwork at O'Daniel Mazda and an appreciation for each customer.

TylerS

30 de mar. de 2016

I had a great experience at with O'Daniel's sales team. In particular, Junior Hammond and his team did an excellent job. Junior stayed followed up with me until I was ready to purchase, looked for the right car, and made the deal work within my budget! They even took extra time to make sure the car was reset and fresh for me to start driving. Great Job all around! I would definitely recommend Junior to anyone looking for a little Zoom-Zoom!

Mazda forever123

25 de mar. de 2016

My wife and I are repeat Mazda customers. We knew what we wanted and the great sales team at O'Daniels made it happen for us. Junior Hammond made sure we knew how to operate the fine Mazda CX-5 before we headed home. Heinrich also helped to locate the car. Great experience from A-Z!

Cindy

24 de mar. de 2016

My experience with ODaniel Mazda couldn't have been better. I started looking for a vehicle about 8mos ago. I have owned many brands of vehicles. My most recent was a Rav 4 which I had for 11 years. It was going to take something extra for me not to buy another RAV4. Toyota was the first dealership I checked out. Sales people not impressive on three different occasions. When I went to ODaniels Matt was outstanding, he was very knowledge about the vehicle I was interested in. He was very honest about comparing vehicles, but never negative. Being a female I felt I was taken seriously and wasn't talked down to. Matt kept in touch over the next 8months, but was never bothersome. It was a difficult choice to make between the two vehicles. Having owned the Rav 4 and knowing how reliable and cost efficient it was I didn't know if the CX5 would compare. But, Matt won me over with his honesty, patience and knowledge. I would highly recommend him to anyone looking for a vehicle. Thanks MattCindy Faulkner new owner of 2016 Cx5

Karen

24 de mar. de 2016

They were very courteous and did not push a sale. They are very knowledgeable about the cars and will even set up the Bluetooth, etc. after you purchase a car. You are welcome to call with any questions before and after a sale. I would greatly recommend checking them out.

Jason Pedersen

17 de mar. de 2016

I couldn't have asked for a better salesman. Wade was upfront on the few items that would need attention after the purchase and was not pushy like a lot of salesman are. I will definitely have Wade help me in the future and will recommend him to friends and family.Thanks again Wade!Jason

Kat

12 de mar. de 2016

They know they vehicles and took the time to show us all the features of the Mazda 3 , explained the service center and helped with financing the car. A real 1 stop shop. They were all very nice and we will take our other Mazda's to them and return to purchase new ones in the future

Tcoak76

10 de mar. de 2016

They took the hassle out of the car buying experience which I was dreading. They are very knowledgable about their vehicles and will take the time to show you everything you need to know. Sam is the best!!!

Amanda Nelson

7 de mar. de 2016

If anyone is looking for a vehicle I strongly suggest talking to Adam Heiser at O'Daniel Mazda on Illinois rd. He is fantastic and gives awesome customer service. The management and prices are great too and he goes above and beyond for you. Never disappointed when I speak to him and they are never pushy!

buscomary1

7 de mar. de 2016

This is my 2nd new Mazda purchase working with Sam. Honest and conscientious to a fault, I cannot recommend Sam highly enough! You won't find a more professional sales person any where else. Thank you, Sam.

Mamasha

7 de mar. de 2016

It was my first purchase with O'Daniel Mazda, and I had a wonderful experience working with O'Daniel Mazda sales team. Heinrich Hilger was professional, courteous and very helpful with my decision to buy a new Mazda CX-5. Also he was endlessly patient answering all my question. My car exceeded my expectations, as well as all sales team did. I would highly recommend O'Daniel Mazda to everyone who looking not only for the next vehicle but for the excellent customer service!

Martie

5 de mar. de 2016

This was my first time at O'Daniel. I can't say enough about my experience with your organization. Matt, Ryan and Todd were great to work with. Each one was very patient and kind--- I did not feel high pressured. ( If I had I wouldn't have purchased the car). Matt was exceptional, and very thorough when explaining details of my "new"(to me) Mazda---I was very appreciative of that. I feel certain that I will be pleased as well with the service department when I need it. What can I say?? I have a smile on my face every time I drive my CX5-----I love that car!! Thank You !!

Jason Teders

3 de mar. de 2016

Buying a car made easy, purchasing a car with Jr. Hammond. Highly recommend! This was my second purchase with Jr. And I will continue to use him for future car buying.

rrethlake

29 de feb. de 2016

Second vehicle I have bought from odaniels. Great customer service, low pressure sales. Sam Moun knew so much information about the cars I was interested in. Highly recommended and I will definitely be back again.

Morgan B

26 de feb. de 2016

Junior instantly helped me find the best vehicle I needed. I didn't have to settle for a car, I got one that was closest to what I was use too and it turned out way better. Everyone was friendly and polite.

th2016

26 de feb. de 2016

I had a great experience buying my first car! Sam made the process easy and he was wonderful to work with. Sam found the exact vehicle I was looking for...in 1 day! Great service all around. I would definitely recommend O'Daniel Mazda & Sam! LOVE my new vehicle!

Shane

25 de feb. de 2016

O'Daniel Mazda was terrific. Sam Moun was very knowledgeable, professional and helped us find the perfect vehicle for our growing family! He was effective, efficient but also very personable. We strongly recommend him and will definitely be seeking him out in the future.Todd was great too. He managed and facilitated a quick and seamless process. He even let us drive the vehicle out of the show room past hours on a Friday night!Dan came back to the office after hours to finish the deal and help us with all the paperwork.

carguytim123

23 de feb. de 2016

Junior Hammond was my salesman and couldn't have been nicer. He explained everything and was polite and courteous in all aspects. Dan Ringenberg was efficient in making the financial aspect of buying a car simple. Todd Jacquay was also very helpful. Everyone turned a sometimes stressful process into an easy one. I think we got a pretty good deal on the price and trade-in.

Tbrinne

22 de feb. de 2016

I recently purchased a used car from O'Daniel Automart. The experience was better than any other that I've had with purchases or interactions at other dealerships. They did what they said they would do and they were very flexible in agreeing upon a price They saved me from driving out of town to get a better price elsewhere because of the price we agreed upon for my vehicle. I look forward to working with the O'Daniel Team in the future for any needs that me and my family may have. Junior Hammond was outstanding and stayed in constant communication with me as we worked to an agreement to purchase. He followed up promptly during every step. Also, there was never any pressure and that was refreshing. Thanks again!

twells

22 de feb. de 2016

Got an awesome deal. I was pretty particular in what I wanted to spend and type of car i was looking for, Received exactly what I was looking for and more. I assumed I would be purchasing a 2013 or 2014 and ended up with a 2016. Received a fair price for my trade, Very helpful friendly team from sales to finance. Special thank you to Junior Hammond for making this a great experience.

Kodua

21 de feb. de 2016

Price was awesome as well as the full service we received. Saw the Vehicle online,drove all the way from Bolingbrook,to my surprise every paper work was even ready,car pulled out. in short we were in and out before we could say Jack.Thanks Wade!!

LeslieandGary

20 de feb. de 2016

My husband and I were shopping for a new vehicle and had it narrowed down to 2 makes of new SUV's at 2 dealerships in Fort Wayne. Well, Mazda and Matt won us over with a superior vehicle as well as superior customer service!! I'd recommend O'Daniel Mazda to anyone!!

davcarla

13 de feb. de 2016

It took less than 24 hours to find this car on line and buy it. Sam was great he had the car inside warm and ready for us when we arrived. Everyone at the dealership was friendly and very helpful. The finance department was also very fast and friendly. Sam took us thru the service department and even tho we live almost an hour away I will take the car there for all our service needs. Great experience and I highly recommend them!!

maz6igt

11 de feb. de 2016

Ryan and Sam were a pleasure to deal with. I entered my offer online with makemydeal and it was immediately accepted. They stayed open late to process everything and the car was ready when I showed up. I was concerned that buying out of state would be problematic, but all the paperwork was handled by the dealership and very well explained. This was one of the most enjoyable car buying experiences I've encountered. Anyone looking to buy a Mazda should deal with O'Daniel.

Jkmind21

8 de feb. de 2016

Buying my car here was so fast and easy. Junior was amazing he had the cars ready to show me and test drive when I arrived. I found my perfect car and the rest was simple. He made it all seem so easy and not stressful at all like buying a car can normally be. I got way more than I expected for the price I wanted to spend. I will go back for any car I want to buy in the future.

ryan22

5 de feb. de 2016

Junior was great from the moment my wife and I met with him. There was no pressure to buy! He had both cars ready to go for us to test drive, no waiting around! Junior and the whole O'Daniel Mazda team were great! I would recommend them to anyone looking to buy new or used!

ShaneandKattie

1 de feb. de 2016

O'Daniel's is an Amazing Team, They have patience, work great with you, Down to earth. knowledgeable, Special shout out to Eric Smith and Ryan Keebler.

StoddGee

31 de ene. de 2016

I met with Matt Tillapaugh who was recommended by a coworker. Matt took a great deal of time to work with me while I was purchasing a used car. He was terrific, and I greatly appreciated his help. Everyone I worked with during the process was very friendly, professional, and helpful. I had a terrific experience, and will definitely talk to this team first the next time I need a car.

Lena&Jim

29 de ene. de 2016

Over a decade ago, my wife and I met a salesperson at O'Daniel Audi and was immediately taken by his professionalism and "un-salesperson" demeanor. We purchased a new 2003 Audi A4 from Russ Stanski. Noe, over a decade later, we were in the market for an SUV to replace a reliable but aging Chevy Equinox Sport. After test "sitting" ion many vehicles, including CRV, RAV4, Rogue, Tucson, and even an Audi Q3 and Q5, we decided to give the Mazda CX-5 a look-see. Of course, we recalled the many birthday emails we received over the years from Russ, so it was a natural for us to make an appointment with him. Although I wanted only to "sit" in the vehicle, my wife insisted that we take one for a drive. We did, and the rest is history. Russ had not changed one bit: friendly, courteous, honest. He put us into a new 2016 CX-6 GT with Tech and iActive, and we could not be happier with our "Mica" (Titanium Flash), with Russ, and with O'Daniel. Can't wait to visit the "Fort" again at 7.5k miles.

Ash

26 de ene. de 2016

This is the third vehicle I've purchased from O'Daniel. The sales staff is knowledgeable and very helpful. The service department has been excellent. I've used them for service for more than ten years, and that was a major reason I talked to the Sales Department. Junior Hammond was my salesman...he did an outstanding job. I'm delighted to recommend him.

kmkirk

25 de ene. de 2016

Great service by the Mazda team as usual. This is the 5th Mazda I've owned and Junior Hammond has helped me on my last two purchases. Just bought the Mazda 6 Grand Touring sedan and I love it. Junior was very helpful and my purchase negotiations were hassle free.

satisfied

18 de ene. de 2016

I contacted Junior Hammond with a need for a specific car. He not only found the car, he found it very quickly and it was exactly the one I wanted! When we went in to do the paperwork, we were greeted immediately and the whole experience was over within 30 minutes.

gr8eyes

4 de ene. de 2016

I came in late on New Years Eve to look at a Mazda3. By the time we test drove and made a decision, we were at closing time... Junior was awesome, even though i am sure he had plans for the evening, he was more concerned about getting me in a vehicle i needed. Todd also was very genuine...So appreciated!!!!Even after the sale, more than an hour past closing, he still took the time to show me all the features of my new vehicle. So appreciated, esp when i was leaving for a 12 hour trip south the following day! Sorry again for keeping you both late on New Years Eve...So glad you answered the phone when i called Junior...;) Sharon

tex

4 de ene. de 2016

Great experience and no pressure buy. Friendly and very helpful!!I would recommend this dealership to any family or friends. I now have a trustworthy place to buy cars in the future.

cmoss

3 de ene. de 2016

Having purchased a Mazda 3 in 2012 from Junior, I recently came back and leased a new Mazda 6 and just as before the entire experience was excellent. Junior, Ryan and Todd all went above and beyond and I couldn't be more pleased with my decision to return to O'Daniel Mazda.

T+M

2 de ene. de 2016

My husband and I purchased a 2015 Mazda CX-5 touring through O'Daniel Mazda and had a wonderful experience from start to finish. First off the car is amazing and you can tell O'Daniel takes great care of their vehicles. Equally important was the experience with Sam Moun who was a pleasure to work with. He was friendly, very knowledgeable and not high pressure. He went above and beyond to show us every detail of the car....even after we had signed all of the paperwork...since he wanted us to truly love our new car and you can tell he cares about customer satisfaction! We really appreciated everything he did for us; we even ended up buying him a 6 pack of Coors Lite as a thank you after we joked about celebrating with a cold one the day before. We already have recommended Sam and O'Daniel Mazda to people and will continue to do so.

Dgoff0427

27 de dic. de 2015

My second vehicle I have purchased and worked with Matt Tillapaugh and both were enjoyable with no pressure to buy, I would highly recommend reaching out to Matt to any of my friends or family.

Jbloom71

26 de dic. de 2015

Excellent car buying experience. This was my first time financing a vehicle on my own so I did my research on the dealerships in town before starting out. I chose them because they had the best reviews and they definitely live up to them. I felt no pressure, Heinrich, my sales guy, was very pleasant and worked hard to fit me into the right vehicle that met my very specific needs. Will definitely buy from them next time and recommend them to anyone who might be in need.

Marble

21 de dic. de 2015

Junior made the car buying process simple and pain free. He found the exact car I was looking for in less than a week! Everyone there couldn't have been nicer.

DeeDee

18 de dic. de 2015

I needed to feel that I was being dealt with honesty. All the people I had an opportunity to speak with made me feel welcome and spoke highly of O'Daniel's integrity. It came highly recommended and I, too, would send friends their way for new or used vehicles. It was the most enjoyable car buying experience I've had.

Bauer37

14 de dic. de 2015

Our purchase at Odaniels was great we were treated like family, given honest answers and got a great vehicle. The entire process was stress free and we are very happy with our purchase and our salesmen Wade!

Ricky Royal

14 de dic. de 2015

This a "Top Notch" organization. Folks at this dealership aim to please. I couldn't ask for any better. I had a difficult situation and Wade, Nick, along with the other staff worked very hard and came through.Thanks for all your help and I will return again. Can't say enough about Wade Stuckey and Nick Rusk.

Regina123

12 de dic. de 2015

Wade stucky was awesome. And I'm really happy with my Mazda 6. He took the time and didn't push us into something we really didn't want.I definitely hope to purchase more cars with him in the future.

Matt9876

12 de dic. de 2015

I was dreading "dealing" on a new car, but this was a pleasant experience. The appraisal process all the way through signing the final paperwork was painless.

TSTINSON

11 de dic. de 2015

Junior Hammond made the experience very smooth. All of my questions were answered and I was made to feel like a valued customer. I know that I can call with any future problems.

mikel

9 de dic. de 2015

Another excellent experience at O'Daniels. Just a great place for buying and servicing. Price I got was lower than my bottom line, so I missed haggling a bit, but, I can live with the lower price.

Mazdadriver

8 de dic. de 2015

My experience was wonderful. I didn't feel rushed or pressured. Jr. Hammond took his time with us. He was great about lining up SUVs to test drive.The staff was friendly. The environment was clean and comfortable. Very pleased.

Jdub7891

19 de nov. de 2015

My second car very happy i will not go any where else no need to i was in and out in less then an hour i had picked the car out online and it was there waiting for me when i showed up

Carrot Cake

18 de nov. de 2015

This is my 7th purchase working with Todd Jacquay and my 4th working with salesperson Junior Hammond. I would certainly make this your first stop when shopping for a new or used vehicle. The quality of selection and not having to deal with high pressure tactics when making such an important decision makes for a pleasant experience. Quick responses and a willingness have honest conversation and maybe even a laugh along the way keeps me coming back.

Jsx555

18 de nov. de 2015

Let me just start by saying, O'daniel is not just all it is hyped up to be - It is better. I can not stress this enough...And to HEINRICH HILGER, the salesman who went above and beyond for me, Thank you so much! Ok, So being a young adult and my first-time financing anything, I prayed people would be sympathetic to my situation...Only problem is my credit report is basically a whole lot of nothing. Obviously since places like EZ Car Credit are a joke, I decided to try a dealership. My experience varied.So to save everyone time and a future headache... here it is:MY PERSONAL EXPERIENCE AT GLENBROOK DODGE("GBD") VS O'DANIELGBD:Initially went to Glenbrook... I have never been so lied to and deceived by an establishment. I was told i just had to "bite the bullet", being my first time. Lowest apr they could get me (at my price range) was 17%?? So i asked about brand new. Answer? 12%. A brand new automobile year 2016, valued at over $30k, never even been driven, and not a single bank was "willing" to beat 12%. I honestly think I could get a better deal from a loan shark if I tried. I was honestly so offended by Glenbrook that it turned me off from the market, so I almost didn't even bother to look anymore. Well thankfully I made one last attempt after hearing about Heinrich at O'danielO'DANIEL/MAZDA (SALESMAN: HEINRICH HILGER)While there is something about the atmosphere at O'daniel that is very realistic and down to earth, no one contributed to this image more than Heinrich Hilger. This is a man of absolute integrity and genuine care for his client's situation. He told me to tell him exactly what I wanted. So i did: I wanted the lowest APR possible. (I was thinking under 17%...) And by God, he somehow got me an apr under 5%. And with an easily affordable monthly payment. Not only that, but it was all for the exact car I came in looking for in the first place (2013 chrysler 200 limited v6, and only 40k miles). What in the world he did I do not know. But it's as simple as that. He asked me to tell him what I wanted - so he went and got it.At GBD, the guy immediately took ME straight to a vehicle.. and one way out of my price range.At O'DANIEL, HEINRICH had me take HIM to the vehicle of my choosing. If it was going to be out of my budget, he would let me know right up front. And we would proceed to the next of my choosing. He is the ideal version of a salesman we all want, except he actually exists!By the way - This guy was so awesome he was even willing to come in on his days off for me if need be. Just the most honest, caring person I have ever done business with. Hard traits to find in today's world.To anyone reading: do not take this with a grain of salt. I know the stress that comes with finding a vehicle. I just waited around for almost 2 years before I made a decison. Allow my longer than necessary experience on it to help you shorten your own. If you are in the market, obviously go to O'daniel, but more importantly, do exactly this: ASK FOR HEINRICH HILGER. IF HE IS NOT THERE, ASK WHEN HE WILL BE, AND LEAVE. THEN COME BACK WHEN HE IS.I give you my word. You tell him what you want, and he will make it happen.And to HEINRICH HILGER, Thanks again for everything!!!

Tennessee

9 de nov. de 2015

After searching Carguru for months, I finally found the particular used car that I had been looking for. The only problem, it was almost 500 miles from my home. I contacted ODaniel Automotive and was put in contact with Heinrich Hilger. I explained to Heinrich what I was looking for and where I was located. He set to work and with the assistance of the team at ODaniel, I soon had an excellent quote on the vehicle and an economical means of delivery. During all of this Heinrich responded to my every question and request for information and photos of the car. Having read previous positive reviews of the ODaniel dealership, I felt that I could trust what Heinrich was telling me and showing in the photos. Long story short, I took delivery of the car a week ago and it was even better than he had described. I have already told Heinrich, the next time that I'm in the market for either a used or new vehicle, I'm going to contact him first.

Wendy V

4 de nov. de 2015

Wade Stuckey was so helpful and patient in helping me find a great car at a competitive price. Thank you for making it so easy.

Rick & Lori L.

3 de nov. de 2015

One of the best car buying experiences we've ever had! Eric Smith was personable, helpful and committed to getting us the best deal possible. We would definitely recommend O'Daniel to our family and friends!

kathy b

2 de nov. de 2015

I am very happy with the new Mazda 3 I purchased from O'Daniel Automart/Mazda. I was provided with plenty of information from which to make my purchase decision and did not feel any pressure to decide. My salesperson was very patient and seemed like a genuinely nice, likable fellow. I trusted him. He gave me lots of helpful advice about caring for my car and continues to answer my questions well after the sale. I feel like I have chosen the right dealership and intend to have a long and happy relationship with O'Daniel Mazda.

Susan and Bob W.

30 de oct. de 2015

Thank you Junior for making our new car buying experience so pleasant. We greatly appreciate all the time you spent with us. We have never experience this kind of professionalism or caring in a car buying experience. The time you spent with us in test driving, answering questions and locating the vehicle we wanted was greatly appreciated. Introducing us to the service department and showing us around was a great experience. The time you spent with us explaining how things worked on the vehicle was really appreciated as well, it made me feel so much more comfortable in my new CX3. We never felt rushed or pressured throughout our entire visit. Ryan was very informative and explained everything to us, he made our signing of paperwork so very easy. Everyone at ODaniel was very friendly and caring. We will highly recommend you and ODaniel to our friends and family!

Kim M.

24 de oct. de 2015

My car buying experience was smooth and without stress. Thank you Adam for a great experience. I would definitely buy my next car at Odaniel!

Brad62

24 de oct. de 2015

Always courteous and friendly. Sales professional Sam Moun has always been very easy to do business with, and we appreciate his efforts to sell us a vehicle at a fair price.

Stephanie121

21 de oct. de 2015

We purchased our 2014 Chrysler Town and Country from Odaniel and working with Wade Stuckey was just great. He stays in touch and I feel I can call him if ever there is a problem with the car. His honesty and integrity make him a great asset to O Daniel. Thanks Wade!Sincerely ,Stephanie Wolford

nwaite88

19 de oct. de 2015

Heinrich and the crew at O'Daniel Mazda were outstanding in their service and professionalism throughout the entire process. I had never imagined with my limited credit history that I would be able to get as nice of a car and rate as I got. They were incredibly fair to me on the price of the vehicle as well. I had been doing research in Indianapolis, where I live, but after speaking to Heinrich I knew the drive to Fort Wayne was WELL worth it. They were very respectful of my busy schedule and had everything lined up and ready for me when I arrived. The great service didn't stop once I had signed on the dotted line either. Heinrich followed up the purchase with phone calls and emails to make sure I was happy with my purchase. I can't imagine myself purchasing my next vehicle from anywhere else but O'Daniel Mazda!

joclyn

19 de oct. de 2015

Russ Stanski was very professional and personable! He and Dan helped me find the exact truck I wanted and helped me with financing it! I felt like they treated me as a person not a number and was great with my million and one questions! I thank you guys so much I would recommend you to everyone!

mrs Esselburn 57

18 de oct. de 2015

my family and I have bought a total of 4 cars from SAM MOUN I recently bought a Buick verano and am very happy with it. SAM was very helpful at the time, and gve me a follow up call to see how things were going.and RYAN KEEBLER done my financial paper work and was also very pleased with his part of my experience.would definitely go back. and recommend this dealer ship and SAM MOUN as your salesman.

Bfdobias

17 de oct. de 2015

This is the second car I'm purchasing from Sam Moun. He's really knows the cars and is great to work with! I highly recommend him if you new a car. And I LOVE my CX-5!!

sboyd

17 de oct. de 2015

I had never bought a car from a dealership before and was a little worried going in. However, O'Daniel, (and Sam Moun specifically) could not have been better to deal with. There was no pressure on me to make a purchase, they gave me plenty of time to think on a decision, and I got a great deal on a car I love. I couldn't recommend them highly enough.

jennr1025

17 de oct. de 2015

Super easy to work with and very patient and understanding. Will definitely visit here again. If you need a vehicle, this is the place to go. No pressure!!!

Britt29he

17 de oct. de 2015

Thank you so much for such a wonderful experience at odaniel. Adam made our car purchase easy. He was very helpful and provided us with great information. He is a phenomenal asset to your team at odaniel. Thanks again!!!!

MazdaSmile

15 de oct. de 2015

Our purchase experience at O'Daniel Mazda was both pleasant and convenient. We had researched the vehicle on line, and had several questions that needed to be answered both in discussion with the dealer and viewing the actual vehicle. The dealer was very helpful, answered our questions and did not push to close the sale. The entire experience pleasant.

isteal

7 de oct. de 2015

I've been window shopping for a new Mazda CX-5 for almost a year and have had very positive experiences with everyone at O'Daniel Mazda, especially my salesman Matthew Tillapaugh. Matt has been a great low-pressure salesman who always seemed honest and trustworthy with a desire to make sure that I found the right car at the right price. Matt followed up with me on numerous occasions (at my request) to let me know about specials and promotions. I finally purchased and I am very pleased with my purchase of a new CX-5. I have always had a great experience dealing with the service center on my previous vehicles and the combination of great sales teams and great service teams will make sure I shop O'Daniel first whenever I have a new vehicle want/need!

andyg

7 de oct. de 2015

Very professional, top to bottom, enjoyed working with Matt and the entire O'Daniel Team. Love the Mazda CX5. Highly recommend! Enjoyable car buying experience!

abuff1991

5 de oct. de 2015

I recently made a purchase at this lot and I was so unsure and undecidive, mainly because money. I had GREAT customer service from start to finish. They worked with me with payments and shot for my price range and I left with the car I've been admiring for at least a year. I did not feel rushed. My salesman was down to earth and was awesome. Thank you so much Wade!

John Grover

5 de oct. de 2015

Would highly recommend Junior. Great guy with customer's best interest in mind. Went out of his way to follow-up and make sure we had what we were looking for.

salguy

1 de oct. de 2015

I was very happy to find the Toyota I was looking for at O'daniels. Junior was very easy to work with and appreciated that we were able to come to terms we both were happy with.

john19

1 de oct. de 2015

The overall experience was friendly, well managed, and an easy process to complete. The sales employees worked quickly and along side management to provide the best service and price possible.

tommy999

30 de sep. de 2015

Wade was wonderful to work with and was very helpful throughout the whole process. I never felt pressured and am happy with my decision. I look forward to working with him again in the future.

Shelbs513

29 de sep. de 2015

I inquired about a 2012 GMC Terrain and instantly was notified all the details of the car, and was set up with a test drive. Eric Smith was the one who helped me out, super awesome guy very easy to talk and definitely helpful for a first time buyer! Wasnt pushy at all in the sales experience and definitely made sure I was getting what I wanted. Would recommend them to anyone! ;)

dvmcsa

29 de sep. de 2015

Purchased a vehicle, no game playing, very satisfied with ODaniel's and Wade Stuckey. Selected a vehicle, discussed and settled on a price, no stress, no pressure. We will be back.

Llinn

29 de sep. de 2015

Buying a car can be stressful but with our experience it was not stressful at all! We have a very nice car and we will be back for our next car! Thank you so much!!

Alyvia22

29 de sep. de 2015

I was very impressed of the way Adam and the staff took care of me with finding the perfect vehicle for me. They were not pushy, and I was very appreciative of the honesty and professionalism that was shown towards my family and I. I will definitely recommend this dealership and Adam to friends and family.

vanman1212

27 de sep. de 2015

Called hours in advance and mentioned we may drop by to look at a car. We got there 1hr before they closed and the car was sitting up front cleaned and ready for our review! Thanks to Wade's outstanding customer service we were on our way with the new car on trade with 2 kids under 3 without any meltdowns!

D.Lattimore

25 de sep. de 2015

We purchased a Buick LaCrosse a few months ago from O'Daniel Mazda Automart with the help of Wade Stuckey. Wade took time to answer any questions we had and showed us comparable models that we may have also been interested in. The whole experience was casual unlike other dealership "transactions", where they try to push you into something just to make a sale. This was our 2nd purchase in 3 years. Thanks to Ryan Keebler for setting the standard the 1st time with the Mazda6, & Wade Stuckey for continuing the trend of excellent customer service this time! My parents also purchase from O'Daniel for the same reason. Why go anywhere else!? Great job guys and we'll see you in a few for that 300c! Thanks again, -David & Latisha

Patty Beyer

25 de sep. de 2015

My daughter and I went to O'Daniels looking for a safe and dependable car. With a new baby, she needed something that she could feel safe in and still afford. Wade was very helpful and guided her away from the fast and fancy sport cars and convinced her that a more reasonable car would fit her needs and budget, Wade found her the perfect car and I would return to Wade for my next car purchase.

ChrisG

24 de sep. de 2015

The salesman, Wade, was so interested in helping my husband & I find just the truck we were looking for that was in our budget. The waiting room was comfortable and the free popcorn & drinks were an added bonus. This was actually a nice experience purchasing a wonderful vehicle.

Amber

18 de sep. de 2015

O'Daniel is honestly the only place I purchase my vehicles from. This was the second one I purchased and they are very honest and trustworthy. They sell good quality vehicles and recommend what is best. All of the salesmen are also great.

Taylorp

17 de sep. de 2015

My family has bought 7 cars from Junior. I highly recommend him to anyone looking for a great deal and great customer service! Thank you!

SleepyKimmy

16 de sep. de 2015

Heinrich Hilger was the sales representative whom tended to my car buying process. As a first time buyer, the experience was made better than expected by Heinrich's expertise, knowledge and friendly aptitude. I already knew what I wanted going in making the process a bit faster and Heinrich showed me around my soon to be vehicle which had many more bonus features than I was hoping to get. Thank you, Heinrich, for being there every step of the way and keeping in contact.Also, thank you Todd and Dan for the many questions answered.

Bino182

12 de sep. de 2015

Junior did an excellent job helping me purchase my first car! He was very knowledgable and gave me great advice when it came to what car would be best for me. He made the entire process enjoyable and very simple.

Renegade

2 de sep. de 2015

Junior Hammond is the bomb! This is my third car from him and I will be getting a fourth from him in the near future.

ambertxo

1 de sep. de 2015

I purchased my new Mazda 3 from Junior and absolutely have zero regrets! I was a first-time car buyer and cars are far from my area of expertise. As one could assume I had a lot of questions and wanted to find a car that fit me just right. Junior went above and beyond to keep me informed, comfortable and satisfied while going through the selection and purchasing process. He remained cool, calm and collected and made me feel so confident about my decison. I love my little blue Mazda baby and couldn't thank Junior and the rest of the Mazda staff enough!

miata mama

31 de ago. de 2015

I am extremely excited and happy with both of my purchases from Junior.He is very friendly and knowledgeable on the vehicles and all of the accessories! I appreciate all of his knowledge .

Julie1234

31 de ago. de 2015

I have purchased 2 vehicles from Jr and have to say both times he really made it an easy process. The used Ford 500 that we purchased a few yrs back my teenage daughter is driving and have had no problems with it also purchased a Ford flex that we are also happy with. I would recommend Jr he is a good guy!

liveloveair

31 de ago. de 2015

I am very pleased with my purchase. Looked at a few cars and found the one I wanted with all of the features I wanted.

ormsbykr

31 de ago. de 2015

My husband and I bought a used Jeep in August of 2015. We knew we were buying a used jeep with no warranty however come to find after the first oil change (I did not use ODaniel for the oil change) there were a lot more issues with the vehicle that we were not aware of, and I highly doubt this vehicle had been inspected before being put on the lot. Some of the items include 1/32 tread on the tires (which should have been replaced before even being sold!), A bad bushing, leaking coolant and transmission lines, and the oil had not been changed in this vehicle in so long that it looked like diesel oil. The oil not being changed was the hardest to swallow because this could have ruined the engine. I was told when purchasing the oil had been changed because "every vehicle sold on the lot goes through a detailed inspection and oil change when traded in." I have learned two things from this experience 1. always take a car to someone (do not trust/rely on the dealership- do an independent inspection) for a PROPER inspection and 2. that was my last time buying from ODaniel. Also, the person who referred me had bought a brand new Chrysler 200 in 2013 (she referred a friend the same year who also bought a brand new Chrysler 200) said the likelihood of them returning to ODaniel is highly unlikely.

bryan15

28 de ago. de 2015

Most car-buying experiences involve a high pressure sales pitch and a lot of BS. This is certainly not the case with O'Daniel Mazda. Our salesman, Sam Moun, was very helpful and accommodating. He helped us find the right car at the right price and gave us a fair price for our trade-in. The whole process took no more than an hour from start to finish.

Satisfied car buyer

24 de ago. de 2015

We recently intended to purchase a 1-2 year old Mazda and ended up with a brand new year end car. We have been pleased so far, and Junior Hammond was extremely supportive and helpful throughout our laborious process. If we intend to purchase another Mazda, we would certainly intend to utilze ODaniels Mazda and Junior Hammond.

carolyn444

19 de ago. de 2015

The people at O'Daniel Automart/Mazda were very informative and helpful to us when we were making our decision to buy a new Mazda 6. Junior Hammond was not a high-pressure salesman, but salesman who cared about what would make our purchase decision the right one for us. He cared about our end-of-sales happiness. They all paid close attention to the details of the sales. I would recommend this dealership.

happy customer 2015

17 de ago. de 2015

This was one of the best car buying experiences that I have ever had. Junior Hammond was upfront with me and honest. I would highly recommend him. I was just shopping around and he continued to make the car that I wanted affordable. So I bought it because of all that he did to give me the best price. He gives car salesmen a good name. O'Daniel Mazda was also very easy to work with.

Andrew G.

6 de ago. de 2015

Our experience with ODaniel Automart/Mazda, Fort Wayne, IN was a great experience! We were very much interested in the new Mazda CX-5 and the salesperson and staff did a great job of being patient and answered all our questions satisfactorily. Heinrich Hilger was our salesperson and not only was he very knowledgeable about the vehicle we were interested in, he also took extra time to show us features of the new car that we didn't even know existed. In other words, he had a very good idea of what types of features we, as a family, would use and made sure to demonstrate and point out things which were VERY helpful. I would recommend ODaniel to friends and family and specifically, I would tell them to call Heinrich. He made the "car buying process" very painless and fun. Thanks.

Bri

3 de ago. de 2015

I absolutely love my new Jeep Eric helped me find!!! You were great through the process of finding/purchasing it. I have already told friends and family about our experience and the wonderful customer service we experienced. You were awesome and both my husband and I were very pleased with our car buying experience

Matt Larsen

2 de ago. de 2015

The staff was very friendly. The last two dealers I purchased cars from made the process way to stressful. That was not the case at O'Daniel Mazda. Everyone went over and above what I expected.

FrJacob

2 de ago. de 2015

Sam Moun was my salesman and this is the second car I've bought from him. He was excellent to work with and as always a great experience.

Junior Hammond

2 de ago. de 2015

junior has been working at Mazda for years and is the ONLY sales rep I will EVER buy an auto from! He's the ultimate car sales consultant!!!

Carol L.

2 de ago. de 2015

Super experience with Sam. At no time did my husband felt pressured to buy as it was our third time coming in, with our fixed income,we had to take our time. All personnel were friendly, would come back again.

Ron L.

2 de ago. de 2015

Bought a new 2016 Mazda CX-5 from ODaniel Mazda and let me just just is was an incredible, fun, with Jo pressure. We read their reviews prior to coming in and let me just say they live up to their billing as dealer of the year. We will come back and see Sam again when our son gets his license!

Mazda Owner

1 de ago. de 2015

This dealer is incredible, I can see why their dealer of the year. I read many of their dealer reviews before visiting them. I purchased a used Mazda certified 3h and love it. Sam Moun was the salesman I dealt with. He was absolutely awesome! We visited other dealers and let me say that he was by far the best, most professional of them all. Give O'Daniel Mazda a try.

KrazyKelli

31 de jul. de 2015

What a nice dealership! Very easy and fun experience. Ron in Finance was so nice and he gave me such a good deal! I had a horrible experience with another dealership and they tried to tell me that they had to finance there to sell me the car and my bank was much lower interest. Not here they not only were honest and up front the whole time their finance guy got a local bank to beat my personal bank by a ton! I would highly recommend this dealer and their finance department! I wish they would do house loans as well! Thanks again Odaniels.

Susan B

31 de jul. de 2015

I just bought a car from there and this is my 5th car from a dealer and by far hands down I had the best experience. Jesse Moore in service is the best Service guy I've ever met and the other guys in service are so nice and friendly they make bringing my car in for regular service work easy!

Ben Belmont

31 de jul. de 2015

My experience has been absolutely incredible! I would highly recommend!

Rob Beachy

29 de jul. de 2015

When going into a dealer to purchase a car my BS meter goes off. After already leaving 2 dealerships because of typical salesmanship I expected the same at ODaniel Automart. Boy was I wrong. From the moment Wade Stuckey starting working with us I never got the feeling I was dealing with a typical car salesman. He was straight forward and REALLY listened to what we wanted and to our very odd situation. The staff took what, at face value, was an impossible scenario and somehow, someway made it work and made it work within OUR constraints. I have nothing but GREAT things to say about Wade and the staff at ODaniel.

MAZDA4LIFE

28 de jul. de 2015

I was looking to lease and that is exactly what I did. I couldn't beat the price monthly on a 2015 Mazda 6! The staff was kind and made me feel extremely comfortable with my purchase. I plan on bringing my business back to them when my lease is up! Thank you to all those who helped me! FIVE STAR DEALERSHIP!!

lissen

27 de jul. de 2015

Junior Hammond delivered a company car for me at the O"Daniel Mazda dealership about 4 years ago, I have been a pharma rep for 31 years and therefore have had many company car experiences. Usually it's here's the keys and off you go! This time however was the 1st time that a salesperson took the time to demonstrate all the features of the car and even set up the blue tooth for me! ( I could never have figured it out) Junior Hammond has kept in contact with me for four years now so that when I wanted to buy a truck I knew I wanted to buy one through him! He found me the perfect truck for my new business and bucket list! He is truly the best example of service and coming from an old salesperson like me I think that's a pretty great compliment!

Robert L

27 de jul. de 2015

With Odaniels service department they came and picked up my car while I was at work and got the service done to it and I got it back right after it was done!

Suzi G

27 de jul. de 2015

I came in for an oil change and the guys in the back were fast and easy! they even offered to take me to the mall while my car was in the shop!

JenM

24 de jul. de 2015

Myself and my family all use ODaniel for all of our service needs. Doesn't matter if it is an oil change or a major repair they get the job done right!

Jenny

24 de jul. de 2015

ODaniel's service department is amazing! They are quick, professional and most importantly honest!

Melissa

24 de jul. de 2015

I had my car detailed and couldn't have asked for a better job! The people at the shop were super friendly and greeted me right away. No waiting! I love it when you show for an appointment and are greeted and taken care of right on time! My car looks as sharp as the day a bought it! Great job!!!

Missy

24 de jul. de 2015

Best service in Fort Wayne! They got my car in and out in the time allotted and it was spotless when returned to me! Staff are friendly and very eager to help!!! Love this shop!!!!

cjh05

21 de jul. de 2015

I bought my first car from O'Daniel this year. My salesman (Matt Tillapaugh) was extremely helpful in helping me pick out the perfect used car. We looked at many different models at 3 different locations and he went with me to each one. He allowed me to take the car of my choice home so that my parents could also approve of the vehicle chosen. I could not have asked for better service with my first car buying experience.

Car Buyer

17 de jul. de 2015

Sale person (Junior) did what was asked. Management (Todd) stretch (so he says) to gives us the best deal. Finance guy (Dan) easy to work with. Went home satisfied with a new used car.

Julie jones

15 de jul. de 2015

I have been so impressed with entire team at Mazda dealership. Not pushy and really had my best interest in mind. You have a customer for life

Cheryl Morris

14 de jul. de 2015

Reliable and honest service! Staff had great communication with me as the client as well as keeping me informed about my product. Love my Toyota!

Miriam M.

11 de jul. de 2015

Sam is wonderful! I spent well over a month shopping for a new car. I toured multiple car lots in the area and test drove 9 new vehicles at various dealers. Sam was the first sales rep to introduce himself but leave us be to explore the vehicles and test drive. His calm approach to allowing me to determine if the car was right for me was very appreciated. Ultimately Mazda earned my purchase through their various high ratings on the model I was interested in, the relaxed atmosphere, and Sam's very knowledgeable and pleasant approach. If you want a no pressure purchase with a sales rep who will guide you to make the best purchase for you and your budget, take the time to talk to Sam.

mark819

10 de jul. de 2015

Excellent experience, start to finish. I went in with a vehicle in mind and Sam was very helpful finding my final selection, whole process was painless.

Janet, Ft Wayne

6 de jul. de 2015

Just bought my new Mazda3 and I had the best experiance at Odaniels Mazda. I shopped for my new car for about 3 months and I went to about every dealer that sold a car similar to the mazda 3 in size ( which about every make) The Mazda was one of my top 5 cars but what really sold me was the staff at Odaniels. Sam Moun helped me and he did a great job I already have reffered him 2 of my friends and they both bought and said the same thing that it was a painless and great experiance. I would recommend this to anyone I know.

Mazda CX5 Owner

6 de jul. de 2015

I dont do reviews often but I wanted to take a second and let everyone know how amazing my experiance was at Odaniel Automart/ Mazda.. I just bought a New Mazda from them and I couldnt be more excited about my purchase. Every person there was helpful and I got a great deal on a new Mazda CX-5.

Ron Spraye

1 de jul. de 2015

I RECENTLY PURCHASED A VEHICLE FROM ODANIELS AND FROM THE START IT WAS AMAZING. The sales guy approached me and gave me all the information I needed. He was honest and cared about my needs and wants the whole time. He worked for me to get the best deal and the finance department beat my banks interest rate by a ton! I have been a memeber there for years and I saved a bunch of money going through the dealer. A couple months later I brought it in for an oil change and ever person I talked to in service was knowledgable and friendly. They have a beautiful lobby and it makes me excited to get my cars regualar maintence done! They dont lie to me and tell me it needs a bunch of things when it doesnt. I have had a great experiance from sales to service and would recommned them to everyone I know!

hspolty

30 de jun. de 2015

Matt did a great job helping me understand the differences in my model versus the new one. He was low pressure and very honest. This Mazda dealership is exceptional and I recommend it to my clients every time they mention they are thinking about a new or used car purchase.

heidi

30 de jun. de 2015

Matt was great, took his time to show us the different vehicles we asked about. Would recommend O'Danie's to friends. This is the third new vehicle we purchased from them. The financial guy was great, very funny. (don't remember his nam)

mmcinke

27 de jun. de 2015

I am very grateful for the honest and transparency of the employees at O Daniels. Matt Tillapaugh was extremely helpful with questions about my car and any other cars that my family looked at. He went above and beyond to make sure that I felt confident in my purchase. Also, Dan in the Financing department worked very hard to get me a great APR rate. I will always recommend you guys when I am asked about my car. Ecstatic about my purchase and grateful for these individuals. Todd was generous with meeting my lowest price. Great group of employees!

cx5gt

27 de jun. de 2015

Junior could not have been more helpful. Turned a usually stressful situation into an enjoyable one. He was very thorough, and did not rush through any questions that we had.

dvt

25 de jun. de 2015

I brought my Mazda in for repair service on June 9th after it being dented by concrete fly-off and received excellent service as usual. Not only did they repair the damage, but they went above and beyond by shuttling me back home to a neighboring city after dropping off the vehicle. They also picked me back up a few days later, once the repairs were completed - All at no charge. Jesse Moore and his staff are highly recommended!

lovinthecar

24 de jun. de 2015

Automobile shopping has always been a dreaded experience for us, but Junior and the entire staff we dealt with at O'Daniel made this car buying experience actually enjoyable! They were professional, honest and truly went above and beyond what we expected. Thank you Junior!

purduecouple8

18 de jun. de 2015

My wife and I are in college, and we had never purchased a car before. The fine people at O'Daniel Mazda Automart made us feel pretty comfortable, for the most part. There were no surprises, and they seemed to be very fair and honest the whole way through. We ran into a few time issues on our side but things worked out fine even with them!The whole process seemed very smooth and straightforward, and we both would recommend this dealership. Both Ryan Keebler and Heinrich Hilger seem like great guys!

LittleLinz315

17 de jun. de 2015

I purchased my new CX7 in 2011. To date, not only my vehicle, but the team at O'Daniel has been absolutely amazing. To those of you who fear going to the dealership for average maintenance and repair - don't! The service team is fair, informative and awesome. Their passion and drive to serve are always on point. I sent my parents in to purchase a car from this group just recently, and Im happy to encourage anyone and everyone else.

MirandaP

8 de jun. de 2015

This was my first time buying a new car. This by far was the best dealership and people I've ever worked with on purchasing a car. Heinrich and Junior made sure they found what I was looking for and what would fit in my budget! If you are in the market for a new car, I'd highly recommend this dealership!

gudork

7 de jun. de 2015

Wanted to thank you for the entire sales experience. You are diligent, caring and honest. O'Daniel's is lucky to have you. The Mazda 5 drove very well to and from KY. As a techie, I especially love the electronics - so many automatic features. For example, it rained a good portion of our trip down to Fort Knox, but I never touched the windshield wiper control. The wipers sped up and slowed down perfectly - even in the torrential downpour for which I almost pulled over. We also liked the auto AC function. These are just things that we no longer have to monkey with. Of course, the Bluetooth features are great for our music, GPS on the phone, and taking calls.Thanks for the wash, the service, and the full tank of gas. This was my first Mazda and first purchase through your dealership. I am recommending O'Daniel Mazda to everyone!

Cornhusker in Indiana

5 de jun. de 2015

Salesman (Junior Hammond) was top notch. Thoughtful and knowledgeable. Excellent service and attention to detail. I got a flat tire on Illinois Road right before I turned into the Mazda car lot for the very first time to look at their cars. Junior, in particular, was very helpful in assisting me to change my tire. This was not something that I expected. This kindness did not factor into my decision to ultimately choose a Mazda over other models that I was considering. However, I found this helpful and fair attitude to be consistent throughout the sales/bargaining/financing processes. I feel very confident that it will continue throughout the service and maintenance phases of my car ownership. Best of luck to Junior and the rest of the O'Daniel crew. Thank you.

TomD

2 de jun. de 2015

Great selection and Junior Hammond was terrific. No hassle, no BS. Both my wife and I were very satisfied with the fair price and love our new CX-5. Zoom Zoom.

JamesB

29 de may. de 2015

This is the second vehicle I've bought from Matt. He is very knowledgeable about the Mazda inventory and made it very easy for me to buy my second new car from him. I would go back to Matt anytime I need vehicle advice.

Jenaviva2

29 de may. de 2015

Nick Sheets was AWESOME to work with and helped me find the right vehicle at the price I wanted! Extremely satisfied and definitely will return!

Dennis1958

25 de may. de 2015

From the time my wife Roxanne and I walked into the dealership, til the time we left with a brand new Mazda CX5, Sam Moun made us feel so at ease and comfortable... Sam made the entire experience easy, when typically these types of situations can be stressful... Everything was explained to us in great detail, from the financing down to the operation of the vehicle. We have never met someone who was so thorough, and professional. We would definitely recommend O Daniel Mazda, and Sam Moun to anyone looking to buy a new vehicle...

mhayes154

23 de may. de 2015

O'Daniel Mazda is a fantastic automart. I bought my Mazda through Eric Smith and he did a great job. He was very personable and really made me feel comfortable with all the information he gave. He got me a great deal and was willing to stay as long as needed. I would highly recommend him and the whole Mazda dealership to anyone looking for a good deal on a vehicle.

mb48123

22 de may. de 2015

I am sure many car dealerships stress to their sales men the importance of not hassling the customer into making a decision they are not fully comfortable with yet, but these guys take it to a whole other level. Not once in the month long inquiry about the vehicle did they ever once talk about paperwork, payment, or numbers of any kind until I said that I wanted to proceed with the deal. That kind of patience is as good as gold when it comes to car buying.I would also have to agree that these people went above and beyond throughout the process to earn my business by proving how dedicated they are to the vehicles they sell and the peace of mind they provide as long term cars. From making sure I found the right car to fit my needs and my budget, to ensuring I knew how everything on the car worked before I drove it off the lot. These guys simply know what it takes to earn someones business. Thanks for the awesome experience!

Mike Wesley

21 de may. de 2015

Below is my review This is the 3rd Vechicle I have purchased From Odaniels, (2010 Caravan, 2012 Town and County, and most recent a 2012 GMC Serria) all 3 vechicles were purchased thru Heinrich Hilger.Each expeirence has been excellent. Heinrich does an outstanding job communiucating, showing, and finding the vechicle that fit into my budget, mileage ,and type. He is Professional, Friendly, Timely, and most importantly knows vechicles! I will contiue to purchase vechicles thru him and will recommend him to anyone I know looking for a vechicle.I would also like to say how impressed I was with Dan Ringenberg in Finance. I had no intention of using Odaniels for financing of my recent purchase and already had every thing set up with my current bank, but after talking to Dan for several minutes it was clear I was going to use Odaniels Financing. Dan was straight forward, professional and Quick. Dan also found me and increadible Rate that my Bank of 21 years couldnt touch. Thankyou.In all three purchases I have had some interaction with Nick Rusk in the finale closing moments, He is also a pleasure to deal with, He has been fair and I have always left feeling like I got the best deal in the area.

garwol76

21 de may. de 2015

Eric Smith was great! Really worked to make us the best deal, even came back in after leaving for the day and stayed after closing time to help the deal go through. This is the kind of effort we don't seem to get back home in South Bend, and it won me over. Keep up the great work, we'll be back again.

eselner

20 de may. de 2015

I have been to several dealers who wouldn't work with me and they did! They are absolutely amazing, I barely gave Eric any information on what I wanted and he nailed it to a T. I don't think I could've picked something out for myself better than he did. From the body style to the color, he did an great job! He is absolutely awesome! They went above and beyond to help me I wouldn't recommend another place to anyone, Everyone is so nice and there is so many different vehicles. They will definitely receive my business again! Thank you guys so much I love my Jeep! Keep up the good work and keep being awesome! Oh and I must add best customer service I have EVER had!

Dmeastom

20 de may. de 2015

Matt was very honest about the new car and provided me with all the information I needed. It did take a while for the paperwork to go through when purchasing the car because the internet went down.

denisedameling

20 de may. de 2015

As always, the experience was fun and perfect! I love everyone there, but Eric is the man! Really appreciate Dan as well. Got what I wanted and then some. My daughter tagged along and Eric pulled a trick out of his hip pocket and she drove away grinning from ear to ear...and still is today. I think Eric might be a bit psychic..no Dan I didn't mean psycho..ha! Without knowing hardly a thing about what my daughter might want..he nailed it first time..she is very happy.I am very happy with my new Cx-5...it drives like a dream and the sound system..wow! Thank you for another great experience. You guys are the best!Denise Ameling

Shellygaff

20 de may. de 2015

I had been looking for a vehicle for a while. Matt kept in touch during this time, but wasn't too pushy (as I have experienced in the past with other salesmen). He is very knowledgeable in his field and accomodating when I decided the time was right! He really made this enjoyable and I love my new vehicle! THANKS MATT!!

Renee

19 de may. de 2015

Sam Moun was so understanding about my time constraints and was working to get me in my new vehicle while taking very little of my time. He then helped me out with a couple of small issues that were not really his issues, but made phone calls on my behalf to get those issue resolved. So helpful and knowledgeable. All this while also helping other customers at the same time. I've never been in and out of dealership so quickly with every detail handled.

RevRW

19 de may. de 2015

I actually enjoyed buying this car. Sam was great to work with and made everything easy from the moment I first expressed interest through email. When I came to test drive the car, he had everything out and ready to go.

Tlatham45

18 de may. de 2015

I've had nothing but the best experiences with Eric and O'Daniel. If they didn't have it on the lot he found it for me... He went above and beyond and spent way more time then he should've to get me into exactly what I wanted. The detail job was beyond remarkable, I didn't expect such a beautiful car upon delivery. You guys got my business for life!!! Thanks and we couldn't be happier!! ????????

gwendovere

16 de may. de 2015

Russ was courteous, helpful, and I got my car the same day. I am thrilled with my car, and eternally grateful to Russ and O'Daniel Mazda.

Bloss6

15 de may. de 2015

Wade Stuckey was my Sales Professional and he was great!!! Made the whole experience very easy and a pleasure to be able to buy from!! Any further car purchases Wade will be my first and only call!!

brianwallace1963

10 de may. de 2015

We have purchased three vehicles from this dealership working with Junior Hammond. We are happy to have a friend in the car business. He is a great contact that we have learned to depend upon.

cappsmatthew20

9 de may. de 2015

Junior Hammond is an awesome!! He knows his customers and how to sell amazing cars!! I will be buying all my future cars thru Junior Hammond!!!!

joc

8 de may. de 2015

I was referred to the O'daniel dealership by my relative because the rep, Sam, is very pleasant to work with and someone you can trust to give you an honest deal. We were greeted right away and Sam was very knowledgeable about the car I was interested in as well as comparisons with similar cars from other manufacturers. He had the model I wanted on hand and gave us a good offer right away that fit my needs. Sam went out of his way to coordinate all the details to make the sales process very easy.

78jlyle

6 de may. de 2015

I purchased a used 2013 Ram 1500 from O'Daniel Automart and i would recommend this dealership to anyone looking to buy a new or used vehicle. I staff is professional and friendly. Nick Sheets made the experience enjoyable and hassle free. The Truck was clean and well taken care.Thank you to everyone at O'Daniel !!!!

Abbie77

4 de may. de 2015

This was my second purchase from O'Daniel Mazda. That I came back a second time tells you how awesome they were the first time.

jasonk1234

27 de abr. de 2015

Wade greeted my wife and I within 30 seconds. It wasn't all but 5 minutes and Wade had the car pulled into the garage out of the rain so we could look it over. After that my wife and I were in the car and on a test drive. We returned after the test drive and it was the car I wanted. Wade was in our corner negotiating a price for the vehicle, never pushy and did his best to get the price we wanted for the car. When the price was agreed upon I told them I was pre approved for a loan and Dan said "I can beat that rate". I didn't think it was possible and he did. Dan worked just as hard as Wade did to get the payment where we wanted it. I'm a first time customer but will be a repeat customer with service like that.

Mazda happy

21 de abr. de 2015

We were very pleased with the whole experience of buying a new cx-5 at O'Daniel's. Matt was our salesman and was fantastic. This was our first experience buying a new car and I did a lot of research and testdrivng before getting the Mazda. We almost have 1000 miles on it after a couple of weeks and it is a pleasure to drive. Its nice knowing that my wife and kids are safe and the car is not going to leave them stranded. I would recommend Matt and O'Daniel's to anyone looking for a different car. He may be who I go to when looking for a new truck eventually as well.

TeriEscape

19 de abr. de 2015

I purchased a vehicle from O'Daniel over the weekend after nearly a year of researching and waiting for the right vehicle to come along. Nick Sheets was extremely patient while I took almost nine months to find the right vehicle, making sure to update me on new stock and checking to make sure I was still interested. ODaniels website made it quick and easy to check current stock and compare it with other types of vehicles. I feel as if I have bought a quality certified vehicle that will serve my needs from an honest dealership that cared about me as a customer.

bill&linda

18 de abr. de 2015

I recently traded my 2012 CX9 for a 2015CX9. I am also an owner of a 2014 6 GT. The reasons are I love each of these cars; fun to drive; the quality for the price; and they fill our needs perfectly. More importantly, I trust the sales / service team at this dealership for a good experience, a fair deal, and an almost family relationship after the purchase. My wife and I always appreciate the occasional phone checks from our salesman, Junior H. He checks in now and then to see how we are doing with our two Mazdas and always offers to be there should we need him. Thanks Junior ! I wish to give Junior and Todd (sales mgr) a special thanks for my most recent purchase experience. My wife and I are older with kids and grand kids. The CX9 GT AWD is perfect with our extended family and our winter trips to Florida. We love this car and how it drives on the road with a load or not. The car is one thing. The exceptional way you helped myself and the wife through our recent and past purchases will not be forgotten. I highly recommend each of these men to you, my family, and friends. Thanks again...........zooom zoom......... an old Mazda theme but sooooo true. By the way, great pricing on the CX9 in April.............We purchased the top of the line this time! Thanks again Junior and Todd Bill and Linda

John and Kayleen

18 de abr. de 2015

My wife and I have spent the last week at the major dealers in Ft. Wayne, in search of a newer used foreign SUV. It has been a nightmare at some of the dealerships. The sales staff either flat out ignored us or treated us like dirt. Apparently, a married couple in their late 20's/ early 30's with a large down payment and pre-approval from a credit union, comes off as non-serious buyers. We sold one of our cars and we were out to buy and buy soon. We had put off going to O'Daniel Mazda to see a Mazda CX-9 for quite some time, as it was a little over our budget. However, the price was lowered and I forced my wife to go out and do a test drive before going to another dealer to talk about a Honda Pilot we were semi-interested in.We called ahead, as it was near closing time and we were told that we were to ask for Sam Moun when we got there. He was going to have the car pulled up front for us. Upon arrival, we waited a few minutes, as they took the vehicle to spruce it up and put it through the car wash. While we waited, Sam took the time to explain the facts and features on each series of Mazda SUV's and assure us why we should highly consider the CX-9 for size and reliability. When the car was ready, they told us to take our time and don't worry about the fact that they were closing soon. Sam gave us no pressure when we told him we would like to sleep on it before making a decision. The next day, my wife set up another appointment with Sam again and the refreshed the vehicle yet again and told us to enjoy it for a few hours or the day. Sam wanted us to make sure the vehicle was comfortable to our needs and did not try to rush us into a sale. My wife and I decided to continue the purchase process on the vehicle and Sam and were able to get what we wanted for what we wanted to pay. Sam was with us the entire time, including when we were taken to the next building to meet with the finance department to see if they could beat the interest rates from our lender. Additionally, Sam went above and beyond in calling the windshield repair man in last minute, rather than having us come back next week, as they agreed to seal a very minor chip for us. We were ecstatic to not have to come back, as quite frankly, we were pooped from a week at the dealerships. Sam also gave us a voucher for a friend or family member to receive $300 of their next purchase and a $100 referral fee to us should they buy. We are defanitly passing it on to my wifes sister or mother how are both soon in the market as well. O'Daniel's, I never gave you a chance before, but we will surely contact Sam Moun shortly down the road when we are ready to replace our other vehicle for a new model. Finally, I also want to thank Ryan Keebler for assisting us with Sam throughout the entire process. He too is a stellar employee! Thanks again!

scottsgirl

16 de abr. de 2015

Marti Sellars is the best sales lady!She's a very sweet lady who will go above and beyond to make you happy and she wont give up without a fight..I thank you Marti for what you did for my grandma.She will always have a place in her heart for you and so will I we are family now!

Melanie

7 de abr. de 2015

You know how it is, you walk into an average dealership and even if they notice you, you don't receive their undivided attention. O'Daniel is different!!!! They actually want to sell you a car that fits what you're looking for and your budget. I found the service consistently excellent, from my salesman (Junior), the manager (Todd) and the finance person (Dan). No games, just straightforward, top-notch service.

Summersaa

6 de abr. de 2015

This is the 6th vehicle I've purchased from ODaniel, and the 3rd from ODaniel Mazda. I plan to purchase all of my future vehicles from them. They are friendly and professional. Sam Moun is easy to work with and personable, as is Todd in the management department.

Joe

1 de abr. de 2015

My wife and I weren't sure about which car we wanted to purchase. We had looked at several options before coming to O'Daniel Mazda. As we were looking around a salesman named Sam came out to help us. He was very friendly and helpful, able to answer every question we had. I had done some research on Mazdas before coming there and he knew what he was talking about. Sam wasn't pushy or forceful, but helpful - and very knowledgeable. Our overall shopping and buying experience was excellent!

Happy Driver

1 de abr. de 2015

I had a great experience working with O'Daniel Automart and, especially, Wade Stuckey, Ryan Keebler and Nick Rusk. They had the right vehicle, but then worked hard to get my payment and rate where I needed it to be, This is not the first O'Daniel vehicle I have purchased and it will not be the last. Wade was very knowledgeable and was not aggressive about things. We arrived at a great deal and I was out in 90-minutes. I love this dealership. Thank you Wade and Ryan!!!

Monica

31 de mar. de 2015

We went into the dealership looking for a specific car we had seen online. Junior immediately knew what car we were talking about and pulled it around for us. When we sat down with Junior, we were very clear about our budget. Junior and Todd worked with us to get the car we wanted within our budget. We are very happy with the car, Junior and Todd, and will recommend O'Daniel Mazda to our family and friends.

Alycia

31 de mar. de 2015

Wade saw my post on facebook about needing to get a newer car after my car was totaled in a wreck and inbox me and offered his help with finding a car I wanted. I was greatful and thankful for him doing so and I went to his dealership and was treated great by all employees. I was so impressed with Wade I was glad I didn't have to keep shopping any where else!

Matt

31 de mar. de 2015

Our car buying experience with ODaniel was wonderful! We had been looking at cars for about a month and had interacted with 6 different dealerships. Sure wish we had started with ODaniel as it would have saved us a lot of time. The entire team was very professional!! We especially enjoyed working with Wade. From my first interaction with him via email, I could tell that there was something different about him. He sought to understand what our needs were and then "went to bat for us". There was no pressure whatsoever - just a desire on his part to make sure we found the car we had been looking for and that we were 100% satisfied. We have been pleased as well by the follow-up we have received from Wade and the ODaniel team - they weren't just trying to get a sale - they have welcomed us into the ODaniel family! We have already and will continue to highly recommend ODaniel to anyone looking to purchase a vehicle!

jasminelee123

30 de mar. de 2015

You were so very polite to my parents and I and I greatly appreciate your help in finding me the right car. I love it!

Mark

30 de mar. de 2015

Eric Smith and the gentleman that did my financing (sorry can't remember his name) were friendly and professional . I would recommend them without hesitation.

Donna

30 de mar. de 2015

Nick not pushy, only helpful. He called only when he needed to know information helpful to my purchase. Awesome sales technique all the way through.

carliesue

28 de mar. de 2015

I had such a great experience with Junior. I have been a customer in the past and referred my good friend and also my grandfather. He has always been more than helpful. I have always been skeptical of car dealers but Junior mad me feel comfortable and confident in my purchases. I have and will continue to recommend him and the dealership in the future.

Daugherty

28 de mar. de 2015

Thank you Eric Smith for making Tony and I very comfortable with our new car purchase! Your diligence in showing us all our options was very important to us before making our selection. You are a one of a kind sales person that made our experience fun and enjoyable. Also, a special thanks to Ryan from finance to end the day with his smile and excitement for us with our new Mazda 6 purchase. Great job guys. We'll be back when it's time to buy again!Tony and Linda Daugherty

RMH1987

27 de mar. de 2015

I was nervous about buying a used vehicle. I was skeptical about how the loan works and what was best for me. He explained it so that I fully understood everything. He was very flexible with me and my crazy schedule. He helped me feel comfortable with my choice of vehicle and helped me find what I was looking for.

Cardude

26 de mar. de 2015

I leased a Mazda 6 from ODaniel Mazda recently. I worked with Sam Moun, who is hands down the best salesperson I have worked with in 30 years of buying / leasing cars. Sam answered my original internet inquiry, he had multiple cars that I was interested pulled up to the front of the dealership and ready to test drive before I arrived! Instead of the usual schmooze that sale people often approach you with, Sam was incredibly genuine, listened to my expressed needs, and followed through with a deal I could not refuse. In fact, the whole process at Odaniel was speedy and professional. I was down to 2 vehicle choices at different dealerships, and I chose the Mazda over the Toyota. What sealed the deal was that Sam did not play the that silly higher authority game usually played between the salesperson and the sales manager! He gave me a good price without the haggling and games used by other dealers and salespeople. If you want a good deal without the hassle, call Sam Moun!!!

mcmitsu

26 de mar. de 2015

My husband and I recently purchased a used vehicle from O'Daniel Mazda, and we couldn't be more thrilled! The vehicle is exactly what we wanted, and we were so lucky to find it first at O'Daniel. We bought a new Mazda CX-7 from O'Daniel in 2010, and are going to keep the crossover forever, because it has been such a wonderful vehicle for us over the last 4 years. Excellent job, O'Daniel!!

puppylove

21 de mar. de 2015

I enjoyed my experience at the dealership. This is the first car I have ever purchased. I spent all day at different dealerships and I started here and ended up back here to buy my car.

J/S

19 de mar. de 2015

We purchased a new 2016 Mazda CX5 Grand Touring. Everyone from the sales rep to the finance personnel were very helpful. We especially appreciated all the time Junior took to answer our questions about the car and its features as we made our decision on what we wanted to purchase. The finance persons (Casey and Dan) were honest and detailed as we went through the negotiation process and financing paperwork for the car purchase. We are very pleased with the car and the service we have received so far from O'Daniel's staff. We are hoping to drive our new car for several years to come but will definitely come back to your dealership for this car's service and another vehicle purchase in the future. Thank you to everyone for making this new vehicle purchase a pleasant one!

ME

19 de mar. de 2015

I had been searching for the perfect used car for my budget. Sam made the experience fun and he didn't pressure me at all. He was very knowledgeable and he followed through on everything he said would be done to the car before I took it home. I'll come back to Sam for my next car!

Denisespringer1

18 de mar. de 2015

I was hesitant to have a car payment. However, after making the decision based on my husband having a Mazda 2- years and talking to the sales rep, Junior Hammond, I realized it was worth the payment. So I was able to get a good deal on a trade in. Thanks for the experience and I'm hoping for many good years with this car!

lovemazda2014

13 de mar. de 2015

I love my new 2016 CX5 Grand Touring SUV! Sam was very kind and helpful in making my decision so easier. So appreciate the followup telephone calls to make sure everything is super.

LR

11 de mar. de 2015

I was searching online for a new car. I came across a Buick Verano that sparked my interest. Went to the dealership and the salesman Junior Hammond helped me. Turns out the Verano was not to my liking and Junior was able to show me a few more cars and I ended up driving home with a 2012 Buick Regal that day! He was very helpful and honest. I won't hesitate to recommend Odaniel Automart and Junior to my family and friends.

Scheurich

11 de mar. de 2015

Nick Sheets was a terrific salesman. He had our interest in mind. We were extremely happy with him and would use him again.When we discovered that the windshield had 2 stone chips that we did not see the night we bought it, he tried to help us. It was almost dusk when we bought it and the next day i n the sunlight much to our dismay we saw them.Nick Rusk helped us immensely when we took the vehicle in. Nick Sheets was not there that morning. I don't know who helped in the service dept. I do wish they could have covered the expense since it was there when we bought it but that didn't happen.

Ananvic

2 de mar. de 2015

Junior Hammond is very knowledgeable and his help was outstanding; we were indecisive on which car to purchase but Junior guided us through the whole process and made everything very easy. Our experience overall was very satisfactory and we will recommend this dealer 100%

Lin

28 de feb. de 2015

I went to this dealership to check out the new 2016 Mazda Cx5. Buying my new car at O'Daniels was an overall good experience. Staff was very friendly and courteous. Salesman was attentive, knowledgeable and helpful.

Gloria

27 de feb. de 2015

Great place all around...all the other dealerships I went to treated me like I was undeserving of a new vechile and wanted to put me in cars that were gonna break down within 3 months if not before...Matt at odaniels not only took the time and listened to me but he also got me in at SUV which all other dealers said I couldn't get...they we're very friendly and I was 110% satisfied with the whole process....

Roger

22 de feb. de 2015

My grandson purchased this vehicle with my help. What was unique was that my grandson was in a accident where the other driver was at fault. Due to some unusual circumstances with insurances on our part the dealer held this vehicle until insurance check was received. We signed purchase agreement 2/10/15 and we finalized on 2/21/15. The dealer waited 11 days and I do not think there are many dealers who would have done this. We as a family were thankful for this kindness received from Sam and Todd.This dealership will be strongly considered on our next vehicle purchase.Roger Chappuies(grandfather)Bryan,Ohio 43506

eggens

21 de feb. de 2015

We bought a car from this guy on 10/31. Wade told us how committed he was to client satisfaction and how he'd be there if there was ever a problem. He also told us that his Service Department had been through the car and checked everything out.2.5 months and 3,200 miles later, the timing belt snapped on the highway and the motor grenaded. We left a message for Wade when O'Daniel called to hustle us for the 90-day oil change on 1/25. He never returned the call. We've left him numerous messages, asking for a call back to discuss some help with the car.We heard nothing back for three weeks, until he texted my son in mid-February. He's repeatedly avoided talking to us in person, and his only communication was an email saying "Sorry, you bought it as-is, so you're out of luck", along with a bunch of texts promising to call the following day. To this date, more than 6 weeks after we asked for a call, he has not called us. So, at this point, my son has a $4,000 repair bill on a $5,600 car he purchased from these guys and they don't seem willing to do anything about it. Wade is clearly not trustworthy and is completely overmatched by any customer service expectation. There are lots of better dealerships and salespeople in town.

brats

21 de feb. de 2015

We initially stopped by Odaniel just to look at their stock. We found two SUV's that were close to our criteria. Wade approached us and basically said: just drive it and see if you like it. No pressure, just find out if it is right for you. We ended up test driving 4 vehicles. We finally found the vehicle we really wanted, allbeit, not the one we thought we were going to go with. We went to other dealerships as well, as to not limit us to one dealership stock. Wade Stuckey always kept in touch with us and always wanted the best for us. I would have no problem sending anyone to Wade, just a great guy, and he showed us he wanted the customer to be happy and content with their purchase. No buyer remorse from us.

Ajith Dharan

21 de feb. de 2015

Makes you feel good - Agreed upon a rate and took lease finance. I made the down payment, first monthly, signed the agreement, bought accessories worth $1200, took delivery of the car, paid the tax and registered the license. Courtesy followups for next few days. The Trap -After few days I received a letter from financing company saying my lease is not through and offered a higher rate!! All the while I believed everything was done. After already spending so much money I am left with no choice.Extracting Money -I had to resign lease agreement for higher rate. Told someone will call me to offer free oil change and free service to cover the additional cost. So far no one called.

rmcclure

1 de feb. de 2015

My daughter had totaled my vehicle (our ONLY vehicle that both of us depended on to get to work) and we needed a good, dependable car at a good price immediately! The WONDERFUL group at O'Daniels went above and beyond to help me out and get me into a vehicle. I cannot express my gratitude enough to them all! I never thought, in a million years, that I would say this about any salesperson but...if salesmen had wings it would be my "angels" at O'Daniel!!

Allison

31 de ene. de 2015

Everyone was super friendly to work with and we drove away with our new car the same day!! Could not be happier with our decision to buy from O'Daniel.

kmbusche

31 de ene. de 2015

Wade did a great job. Him and the finance department got me financed when no one at the other dealerships could. Wade was my last resort.

DavidA

30 de ene. de 2015

Have worked with O'daniel's since 1982 (8 vehicles so far) and continue to get great service and an excellent selection of vehicles. We have never been disappointed, and are looking forward to years of dependability from our latest purchase. Thanks for your help Eric and the entire Automart team.

Jhaines

28 de ene. de 2015

Anybody looking to buy a car please do not shy away from this dealer!!!! Everything was excellent from the time I called on the phone in the beginning to the time I was leaving in the car ive been looking for..Called on a sat. afternoon told them I was interested in a car.. Gave me instructions on navigate the website so the credit app went to the correct place and even talked about the car a little. Put the credit app in and within 2 mins. I had a phone call saying it had been received!! Drove almost 2 hours to get to the dealer for this car and they had it out and ready to look at... Agreed on everything while I was waiting for paperwork the sales staff continued to check on my and my family... I had my 2 year old niece with me and they went above and beyond to keep her occupied! Any body that is looking for a car please go and see NICK SHEETS! Never once did I feel pressured or was being pushed into anything! After the purchase even received phone calls and emails asking to make sure everything went great and to make sure I was happy with the purchase! Once again Thanks for everything!!

stephaniemramos

27 de ene. de 2015

With adding a third child to our family soon, a larger vehicle was much needed. Thanks to Russell Stanski and Ryan Keebler, we are now owners of a new vehicle! No hassle or fuss!

Morvilius123

26 de ene. de 2015

We needed a good gas mileage car and quick. Russ found us the right car that day. We left that day with it! Thank you!

bill

21 de ene. de 2015

Everyone tries to help very friendly and nice if you live within 200 miles of them go talk to Sam.I will be back again several times. Service has been very good .

DJH

21 de ene. de 2015

We were pressed for time due to one of our vehicles being in an accident, and it being a very busy time at work. Within an hour of emailing Ryan, he had located a couple of vehicles that would meet our needs, and answered our questions via email. Later on in the day we drove to the dealership and Junior took it from there. Our questions were answered, we reached a decision, and the process concluded efficiently and in a friendly cordial manner! From presenting the need, to driving off the lot with the vehicle in less than 12 hours!

Nate

20 de ene. de 2015

We recently have had a reason to add a third car to our household. Our previous two purchases from O'Daniel are still going strong (8 and 13 yrs later). This time we were looking for a used car. We continue to be very impressed by the dealership in general, and salesman Sam Moun specifically. Sam had done a great job helping us with our prior purchase and once again exceeded expectations. We highly recommend Sam for his patience, honesty, friendliness and help.

trh889

17 de ene. de 2015

This dealership was a pleasure to work with from the very beginning. I was able to submit a credit application online and spoke with Nick over the phone to process the credit application. I am rebuilding my credit so being able to have a pre-approval before I went to the dealership was important because I didn't want to spend hours looking for a car just to find out I couldn't get financed. They worked with me to get that pre-approval and once I arrived they worked with me to find the perfect car for my family. Thank you for your hard work!

Taylor

14 de ene. de 2015

I cannot thank O'Daniel Automart enough for the amazing experience. Nick Sheets is the most awesome salesman ever! He was extremely friendly, honest and helpful. Everyone I came in contact with at O'Daniel made sure everything went smoothly. This was my first vehicle purchase and I plan on going back for all future purchases! Thank you again!

Cindy H

9 de ene. de 2015

I recommend O'Daniel Mazda and especially salesperson Matt Tillapaugh to anyone looking to buy a new car. I was impressed with Matt's knowledge and professionalism. I was equally impressed with his patience and how much I enjoyed working with him - I ask a lot of questions! After making a decision to purchase the 2015 Mazda 3 S Touring, everyone at O'Daniel made the final purchase process quick, easy and enjoyable. I loved my old 2005 Mazda, I love my new 2015 Mazda even more. I suspect I'll be a Mazda owner for life. Thank you Matt, thank you O'Daniel Mazda!Cindy Howard

Carly Bernhardt

9 de ene. de 2015

I cant say enough about how wonderful the staff at ODaniel was. This was my first time purchasing a car through a dealership and I truly felt like you all cared and didnt push me into anything. My salesman Russ was wonderful, friendly, not pushy and most importantly, honest.From Russ to Ryan in the Finance dept., each person was so kind and easy to work with. There is no doubt in my mind, that I would recommend you to anyone in search of a car.

buckid

7 de ene. de 2015

Junior Hammond met us at the door and was very friendly, up front and honest with us from the start. He also listened to us and was very low-pressure, which was an extremely welcome change from some of the other dealerships we had visited thus far. We test drove a few cars but I knew I had to have a Mazda 3. He found a great deal for us and was very fair with trading in my old vehicle. Very happy with the service and the car and I'll definitely be back when I'm ready to look again!

jryan

5 de ene. de 2015

I researched a vehicle make & model including accessories via Auto Trader.com which lead me to find the vehicle of my dreams at O'Daniel Mazda. I easily applied for credit online and recieved instant sales assistance within a few minutes by Heinrich Hilger; who I strongly recommend-very professional and friendly assistance. I was purchasing this car out of state and Heinrich very efficiently had the vehicle sale organized so that when I arrived to view the vehicle the purchasing process was very well organized and efficient, signed the contract with Finance Manager Dan Ringenberg, who was also very organized and efficient, and drove off with a beautiful car, AND I might add; the vehicle was beautifully detailed & spotless.I would recommend this dealership to anyone looking for great service and professional sales.

Maureen McMahon

31 de dic. de 2014

I was in need of professional advice in regards to buying another car. Eric Smith went above and beyond to ensure that I made a clear and comfortable decision without pressure. I was treated like family and he gave me the secure feeling that no other sales person has done in the past. I have and will continue to recommend him and the dealership

Randy

31 de dic. de 2014

Very pleasant experience with Eric, he did a great job working with us to get a price within ourbudget on the vehicle we were interested in. All staff was very friendly and accommodating. We have a newer used vehicle that will serve us well for years to come and would recommend anyone stopping in to talk with them about a new or used vehicle.

Red46725

31 de dic. de 2014

We were very comfortable working with Wade. Wade was very friendly, no pressure, great to deal with. Overall experience was very good - the best experience I have had when buying a car.

realtorsteven

31 de dic. de 2014

Initial contact was with Matt Tillapaugh and it was smooth sailing from there. Matt assured me that the Beautiful Mazda Miata I saw on the internet was exactly the auto he had in his inventory. I live 90 miles away and was convinced a "road trip" was in order. Meeting Matt, and Ryan Keebler in Sales and Finance worked out great. Meeting Todd Jacquay, Sales Manager, was an experience that I never had in an auto dealership. All of these gentlemen deserve a 5 Star rating. Professionalism, Knowledge and Service......definitely worth the "Road Trip."

iBoughtIt

30 de dic. de 2014

I talked to Wade over the phone about a car listed online. I put a.down payment on the vehicle over the phone with the understanding that the vehicle delivered would be exactly as described.Wade was friendly, provided excellent customer service, called back when he said he would every time, described the vehicle perfectly and I never once felt pressured.Thank you O'Daniel and Mr. stuckey!

AGUENIN

29 de dic. de 2014

My wife and I love our new Mazda 3. I'd been doing some research to figure out what the best sedan and several different articles recommended the Mazda 3 and 6. Junior Hammond is our salesman and he helped us find what we needed. We are very happy with the options we got and the price we got it for.

jhorn01

29 de dic. de 2014

I have purchased two vehicles from O'Daniel Mazda. The first vehicle was used and it wasn't even on the Mazda lot but my salesman, Eric Smith, was dedicated to finding me what I was looking for. Eric got me exactly what I was looking for and then some. For most salesmen, their job is done when the papers are signed but not Eric. No matter what I needed, whether it was an oil change or a rental during repairs, Eric was my go to guy and continued to make sure I always got exactly what I needed. I recently bought a brand new Mazda 6, not because I had specifically wanted one, but because Eric suggested that it would be exactly what I needed. He got me a great deal and sure enough, I love my new car. As many of the staff at O'Daniel know, I am a picky person and can sometimes be difficult to please but Eric always finds a way to get me what I want and I know he would do the same for anyone. If you enjoy friendly and genuine service with no pressure and having someone hand tailor your needs, go to O'Daniel Mazda and see Eric Smith!

redorr65

24 de dic. de 2014

My wife and I had been looking for a newer vehicle for a number of months, we stopped in at O'Daniel Mazda looking at the CX9, Matt answered all our questions before, during and after the test drive. We deliberated over a number of automobiles then decided to purchase a new CX9, again Matt was outstanding with his willingness to finding us the vehicle we wanted - this was Saturday, by Wednesday the next week we drove off in our new CX9.The experience my wife and I had was wonderful, normally buying a vehicle your pressured by the sales people - not here with Matt. We felt very comfortable with the entire transaction. If asked by friends and/or family, I will recommend O'Daniel Mazda and specifically Matt Tillapaugh for sales.

dlgagen

16 de dic. de 2014

When we began looking for a small 4WD SUV our budget restrictions led us to search for a used vehicle. We were thrilled when we met for our app't at O'Daniel to discuss a few used vehicle options. Given our budget, we were struggling - only older models with lots of miles seem to be affordable, and we worried they wouldn't be reliable. Imagine our excitement when the new car sales manager proposed a new vehicle lease, with a lump sum up-front payment! For the same out of pocket expense, what we could afford now, we signed a two-year lease on a 2015 CX-5, and are THRILLED!No more worries about the upcoming winter, reliability, ongoing repair expenses... Thanks to the O'Daniel team for exceeding our expectations and meeting our needs! Jobs well done :)

shultz7777

14 de dic. de 2014

I bought my second car from O'Daniel Mazda and specifically Junior Hammond. I'm just as satisfied with my second experience as my first. Got another great car for another great deal.

olympia.olson

12 de dic. de 2014

The customr service was really great, and my car I bought is great, even for a used car. No problems at all. A wonderful experience over all.

flippetout

11 de dic. de 2014

From the time I walked until they found the right jeep for, I felt comfortable. It's not like going to a normal dealership. Wade Stuckey went above and beyond to make sure I was happy. Thanks Wade!

juiceman3203

10 de dic. de 2014

I needed a trade-in vehicle on short notice, and Matt helped find just the right car for the situation. I was very pleased with his friendly service.

cliff weikel

7 de dic. de 2014

This is my 3rd vehicle purchase from ODaniel and from Junior Hammond. Both the dealer and Junior Hammond have always provided me with an excellent service and sales experience. Junior is a knowledgeable sales person who walked me through the process with patience and did much searching to find me the perfect vehicle for my needs. The ODaniel experience with regards to sales, service and customer care is the best you will ever find. These guys get it and treat you right, they earn your business. Thanks, Junior for all your help as usual and I always recommend anyone interested in a vehicle to stop at O/Daniel Mazda.

mtucker46725

29 de nov. de 2014

Heinrich was very knowledgeable, personable and patient. He is an excellent sales representative and we were absolutely satisfied with the services he provided. He really couldn't be any better. Thank you for the low pressure, informative approach that your company exhibits. We will certainly be back and will tell others as well. Wonderful! No negatives at all. Thanks, Mel Tucker

Finchche

24 de nov. de 2014

All individuals that we worked with - from the salesman, sales manager and finance we're nothing but knowledgeable, friendly, helpful and caring - providing excellent customer service without intimidation or pressure. It is often difficult to find a good and genuine service. Purchasing a used vehicle for our teen daughter during a stressful and critical time, I was provided excellent care, quality, service and support. I will utilize this salesman, and the entire O'Daniel team for our future needs and highly recommend purchasing from this dealership and working with these individuals.

farkas33

20 de nov. de 2014

Wade Stuckey was very patient with me in my decision. I had a set price range and mpg- and he found the perfect car for me.

rick.walker.353

18 de nov. de 2014

Went in looking for a Mazda 6 and the options for leasing. Spoke with JR Hammond and he went through and explained all the options regarding leasing. Was very helpful and professional. Let my wife and I go on a test drive and see what we thought without any pressure.

B. Douglas

13 de nov. de 2014

I asked Wade to help me find a newer car, and a month later he found exactly what I was looking for and in my price range. The entire transaction was done in two days, and I could not be more pleased. He was great at returning phone calls, put no pressure on me and even went in on his day off for my test drive.

Kaleb2415

11 de nov. de 2014

When arrived there the vehicle was ready to go even had a full take of gas! The whole process went very smooth and even kept my 2 year old entertained with toys had a very good experience!

Shari17

10 de nov. de 2014

My husband and I are extremely happy with our brand new Madza3 ISport. I cannot believe how well it handles on the road. The gas mileage is also a huge plus. I'm already planning the next vehicle purchase from Madza in a few years. I plan to drive our ISport forever. I will have another vehicle to trade in eventually. Heinrich did a great job in working with us and making us feel welcome from the first phone call as we were driving to Fort Wayne to look. My sister has Madza and she told me I'd be leaving with a Madza. She was right!!! :) Casey handled the financing and did an excellent job of explaining our options to us, several of which we chose to go with. I cannot think of anything at all that could have been done differently to make us any happier! :)

dpatteeballard

9 de nov. de 2014

Sam Moun was amazing to work with. He is very professional and friendly. This was my very first new car purchase. He spent a lot of time showing me the the car and explaining the features. When I said I was going to look at another small SUV at another local dealership he told me what to look for and compare to the SUV I was looking at there at the Mazda dealership. There was no pressure and was a great experience. I came back and bought the CX-5 Grand Touring. Casey Costello in financing was also a pleasure to work with. He was great at taking time and explaining my options. I have been driving my Grand Touring a week and I love it. What a great experience!

teresamcclanahan

8 de nov. de 2014

Thank you Sam and Casey for your professionalism and knowledge on the Mazda. I first test drove the Mazda 5 at a South Bend dealership. The car I wanted wasn't on the lot and was told it would take a week or two to find one. The salesman then tried to sell me a different color, different options and didn't take any of my concerns into consideration. I started the search the internet and found the exact car I was looking for in one day at O'Daniel. I made an inquiry and Sam called me that same day. He gave me all of the information by e-mail and followed up with a phone call. By the end of the day I was making plans on driving to Ft Wayne to pick up my new car. Sam also followed up a few days after I had my car. Casey handled all of my financing, answered all of my questions that I had. I haven't had a car payment in over 7 years. There wasn't any surprises, the term and payment was exactly what Casey explained to me over the phone. I will recommend this dealership to everyone I speak with in South Bend.

topcat54

5 de nov. de 2014

Junior did a great job during the sales process, the entire staff at the dealership treated me and my wife very well. Would buy another car here.

msmith05

3 de nov. de 2014

Junior was great. Showed me everything I asked for....No pressure and very easy to deal with. After driving the car, it was very easy to sign and go. The car was clean and fueled before I left and he showed me in detail the features of the car

microbiologyrocks

30 de oct. de 2014

I wa n t to say that Heinrich Hilger is polite, professional and friendly. He made a personal connection and followed through to form a professional relationship.

hkindler

27 de oct. de 2014

I just purchased my teenager her first car. From looking, to driving, to financing, everything was great. There was no pressure and Junior Hammond did an excellent job of making things happen for us. We will definitely come back when looking in the future.

cmbattig

26 de oct. de 2014

We chose to come to O'Daniel because we have been servicing another vehicle we purchased from a different lot and really trusted O'Daniel to be up front and honest with us about what needed to be repaired. When we decided to purchase a new vehicle our first thought was O'Daniel and after researching all the dealers in the area, the exact vehicle we were looking for was at O'Daniel for the best price by far! We were greeted by Nick Sheets on the lot and he was very patient with us as we tried out the vehicle with our three young girls in tow. Everything went so smoothly but we definitely didn't feel pressured. While we waited to have our vehicle appraised for trade in, our girls found a play area, popcorn, and lemonade which kept them occupied while we worked out details of buying the new to us vehicle. Nick was very kind to our whole family and even gave our family a tour of their facility, which is very helpful since we will definitely will be servicing our vehicle with them when the time comes, even for oil changes! Thank you for an excellent buying experience!

Kandtforte

24 de oct. de 2014

Junior has been our go to car salesperson for years with multiple buys. It is always a pleasure working with him and receiving wonderful customer service! He always takes care of us and goes out of his way to do what he can to please his customers.

bjgrifter

22 de oct. de 2014

I was left in the unfortunate position of having an unusable vehicle I was conned into several years ago. I looked at O'Daniel mostly because the times I had stopped at their lots, they were happy to introduce themselves and not pester me.I was looking at an older 99 Honda Accord I saw on their website and e-mailed about it. Since it was night, I didn't receive a call until the following day.I was glad they let me drive it around and by home so my wife could check it out. This was completely opposite what I'd experienced before.Things continued smoothly. I was in a rather desparate situation, but my salesman never felt pushy. While it is his job to sell cars, he wasn't xxxx-bent on making a sale. He was vested in making sure my purchase was solid. Of course, I did go through with the purchase, leading me to finance. The only thing left is the title of my old car, which needs replacing. However, they've been nice about that and let me check at home.The next time I need a car, I will keep O'Daniel on my short list.

cheryl.kensill

19 de oct. de 2014

Sam is more than helpful! This is not my first purchase from him, so you know I am pleased with the top notch service he provides. He makes buying a vehicle a good experience and is a great asset to O'Daniel's. I would recommend him to anyone looking for a vehicle!

billr1954

17 de oct. de 2014

Junior was very helpful with the instructions of the SUV and how all operated. he greeted me at the door and was very professional. he had the radio set up with Sirius. He was leaving on vacation and still took the time to give all instruction on operation of veh. VERY GOOD SALESMAN.

Gwen Gutwein

6 de oct. de 2014

I recently traded a Mazda for another Mazda at the Fort Wayne Mazda Dealership. They were extremely helpful without being pushy. They put forth the extra efforts to get me the size and style of vehicle I wanted and needed. As a female, I run into discrimination on a regular basis. I did not sense any discrimination at the Mazda dealership, and that is such a breath of fresh air!!.

ccrunner1

5 de oct. de 2014

I was very nervous about purchasing my first "adult" vehicle, but from the moment that I arrived on the car lot I was put to ease. Sam was very friendly and helpful throughout the whole process. I thought for sure that since I was a female that I would feel pressure and "robbed". This was definitely not the case. I was at ease the whole time, and I knew that I was being treated with respect. I was given a fair price for the car, and the whole experience was very enjoyable. Buying your first car should be an exciting time, and this is what it definitely was for me. Thank you so much, Sam, for such a memorable experience! : )

BOE6BOE6

29 de sep. de 2014

All of the people I worked with were very helpful and knew their product. I have been to several dealerships and was very disappointed in the level of service they offered. Sam Moun is the best salesperson I have encountered in a very long time. I came in to the dealership and Sam was on his day off. Heinrich Hilger and Nick Sheets stepped in and arranged a test drive and answered all of my concerns. The dealership was to close at 6:00 pm but they stayed on until almost 7:00pm and gave me some preliminary figures. Sam came in the next day and called me and finalized the deal. I just picked up my wife's new auto and couldn't be happier.Sam explained everything on the auto and paired my cell phone with it along with explaining all functions of the auto. Casey in the finance office was also very helpful and easy to work with. Overall a great buying experience.

Jules30

28 de sep. de 2014

We went in with the payoff for our vehicle. Our own financing. We also knew what the car we were buying was selling for. The salesman knew very little about the car we wanted. When it was time to "wheel and deal", he wouldn't negotiate at all. Like my husband said, " it was like we were at a buy here pay here place". By the way... Don't complain. The used car manager Nick has very little customer service skills! Will never buy from anyone that is just down right mean!

heytellmemore21

24 de sep. de 2014

Special thanks to all the employees that worked with me to make my dream come true. You are the number one dealership to me. Melodie

bigkidd

23 de sep. de 2014

Never have I ever been so comfortable to go to a dealership and buy a car with much confidence since I moved to fort Wayne, Indiana thank you for the plant experience and helping with the purchase of a vehicle

Car35

20 de sep. de 2014

Buying our Mazda 6 was much easier and more pleasant than it should have been! Isn't car shopping supposed to be exhausting and filled with overbearing and under-informed sales staff. Not at O'Daniel Automart Mazda. Everyone we dealt with was courteous and professional. They made the experience actually enjoyable. My wife and I usually dread going car shopping because too many sales people are not really concerned about the customer, just the sale! This was completely the other way around and we could tell the difference.

kespy2

18 de sep. de 2014

Got the car I wanted at a fair price! I was in and out very quickly. This was truly a great experience. This was the second car I have bought from them. Sam did a great job from start to finish with no pressure what so ever!

Thomas Deverell

17 de sep. de 2014

I believe everyone should make the effort to research a large purchase before committing. I got in touch with Junior Hammond almost 6 months ago with my interest in a new vehicle. Junior and I continued to communicate over the months to find exactly what I wanted. Then, in a matter of 24-hours, I had an opportunity to test drive and then purchase (drive away with) my new vehicle. I'm anxious to follow-up with any service calls! I'm sure I will receive the same great attention from service as I did from sales.

rstirratt

10 de sep. de 2014

This is truly a team that cannot be matched anywhere! Sam and Todd are without exception the best sales rep and sales manager i have worked with when it comes to buying a new or pre-owned car. They are up front and honest, and truly care about taking care of their customers. I would highly recommend them to anyone! I can say the same thing about Casey and Andrea in the Finance Dept, as well as their Finance Director, Ryan Smith. This team is open and honest, and in no way presents themselves as high pressure finance sales people like you would find at other car dealerships. The O'Daniel dealership is to be commended for the high caliber of people they have on staff!

RonaldAllen

10 de sep. de 2014

I have bought 7 cars from Sam Moun and find him a continued joy to work with. Over all O Daniel has sold me over 10 cars over the years. I trust them. I find all their staff capable and pleasant to work with.

Tbrinneman

10 de sep. de 2014

Heinrich did a fantastic job!! I've worked with him in the past and got the same great service as before. I would recommend others to visit Heinrich!!

icebergs99

5 de sep. de 2014

Just like most people I dread going to a car dealership and dealing with a car salesman. Typically you spend two hours just working out price of the vehicle. Not in this case. Matt was an excellent communicator and made sure I was comfortable with the price that we settled on. It was and has been the best experience I have ever had purchasing a car. Matt knows sooooo much about the CX 5 and has been able to answer any questions we have without even batting an eye. I have never owned a Mazda before but have only been told good things about them. I hope to drive this one until it drops and then buy another one!

pstover

2 de sep. de 2014

I had a good experience at Odainels working with Nick Sheets. He took his time with us and was very helpful. Will definately recommended him.

Ashleykimesashley

2 de sep. de 2014

I had a good experience when I can into odaniel's. Nick took very good care of me. I would defiantly recommend this dealership to anyone!

savbake

2 de sep. de 2014

My overall experience with Ryan was very enjoyable. I would highly recommend him to anyone looking for a new or used vehicle. Very informative and was able to answer any questions that I had.

Katelyn McMillin

2 de sep. de 2014

First car buying experience and it was great. Ryan Keebler helped me every step of the way - very happy with the car and overall experience. Andrea in the finance department was a breeze to work with and she explained everything and answered all my questions. I would highly recommend anyone looking to check out O'Daniel Mazda.

chelsee89

2 de sep. de 2014

Everyone there was very friendly and easy to talk to. Ryan is a great salesmen and very easy to work with; I use him with every vehicle purchase

forceww

2 de sep. de 2014

I had only stopped at Odaniel to see what they had on their lot but I can tell you this will be the first place I stop from here on out when looking for a vehicle. Ryan was great to work with and was refreshing how straight forward everybody was.

fixxxer

30 de ago. de 2014

I purchased my car from Nick Sheets. Great Dealership! The car was in incredible condition in and out. Nick made the transaction very easy. Everyone involved went above and beyond to make the deal happen. Thanks.

mtayers

30 de ago. de 2014

I had found my 'love', a Jeep, at another O'Daniel's and they wouldn't work with me to get it into my price range. My parents bought a car from Junior 4 years ago, so when the other place wouldn't help me, I came here. I told them about my experience and they told me they could sell me the Jeep because they were affiliated. The whole team went WAY above and beyond for me, even trying to lower my car insurance to get me into my budget. After everything they did to help me, I'm now looking at the Jeep in my garage! I want to thank them SO MUCH! I will recommend them to everyone I know!

thadd01

29 de ago. de 2014

Nick is an awesome salesman. He is easy to work with and not pushy at all. He got the car I wanted right in my price range.

alhill21

29 de ago. de 2014

Nick is so easy to work with. Definitely makes the dreaded car buying experience a lot more enjoyable. Thanks Nick your approach is greatly appreciated!

jrtindall1975

29 de ago. de 2014

Nick Sheets was one of the best salesman I've ever had. A true gentleman that puts the customer above all. He was very knowledgeable about all makes and models. All in all a great experience. Thanks

Shana c

29 de ago. de 2014

Nick sheets did an excellent job! Showed us everything we needs to see! Would recommend him to anyone! The dealership had every thing we wanted it to have!

hammertime80

29 de ago. de 2014

This is the 2nd time I have bought a car at O'Daniels from Ryan Keebler and both times I have received outstanding customer service. Ryan and Nick Rusk helped me find the perfect car and did everything they could to get it into my price range. Ryan is a family man and it definitely showed as he was great with my 3 year old son who was with me through the whole process. Overall great experience and complete satisfaction.

kbleitch

29 de ago. de 2014

We have been long time Mazda owners. And we love this dealership. Ryan Keebler has helped our family in finding the vehicles we were seeking. He is a fine salesperson and you don't feel pressured. He has or finds out the answers to your questions. He makes buying a car fun!

Akeebler3

29 de ago. de 2014

Did a great job helping me find the car that I have always wanted. After getting it I have referred several customers in because of the fantastic service Odaniels does for you.

Trent Leaming

29 de ago. de 2014

Talk to Ryan Keebler! Great customer service. Good prices without having to talk them down. Also had free popcorn and soda! What more could you ask for?

TwoSc00ps

29 de ago. de 2014

Ryan is an exceptional salesman. One look at his cubicle and you can see there is no arguing that. Dozens of plaques and awards; and I see why. I've known ryan since 6th grade but had not talked to him in years so it was nice to catch up. He treated me the same way he treats everyone that walks in. No pressure, friendly, knowledgable, funny and respectful. After I purchased the truck and left the dealership is where I was very impressed. He gave me a shoutout on Facebook and told me if I have any questions or concerns to never hesitate to call or text him. I've since twice talked to him about a concern and he has taken care of both things no questions asked. Deserves every bit of recognition he is getting. Highly recommended.

michaelm458

28 de ago. de 2014

Nick Sheets was a friendly, knowledgeable and professional customer representative. I call him that rather than a salesman because he never tried to "sell" us anything. Instead, he assisted us in finding a car that met our wants and needs. Nick Rust is not the usually what one encounters in a Sales Manager ... he managed the process FOR US. Each and every staff member was customer oriented, low key and professional. Very refreshing. The experience was actually quite refreshing and truly enjoyable. Who knew?! My wife and I would have no problem whatsoever in recommending the O'Daniel dealership to anyone.

pscheffl

28 de ago. de 2014

Nick Sheets was very easy to talk with, there was no high pressure sales pitches. He worked with me to match my requirements and answered all my questions fully. It was a good experience and I would buy another vehicle from Nick.

Chargers10

26 de ago. de 2014

Very happy/satisfied with the customer service and the Chevy Cruz I purchased! Everyone at the dealership was so friendly and helpful! Odaniel Mazda is a great dealership!

055e1932

26 de ago. de 2014

I just bought my first car from Ryan Keebler in July! He was very empathetic and considerate of my "poor college kid" situation and he sold me a car that met all of my needs. Ryan answered all of my questions and went out of his way to get me a good deal on my trade in and purchase. So happy I bought my car here & look forward to upgrading at ODaniel in a few years!

bruin1221

26 de ago. de 2014

Absoluyly loved the odanial team. Great customer service and hospitality. Thw odanial team did everything they could to allow me to drive away and drive away i did. I am now the proud owner of a 2005 Mazda 3 hatchback. All thanks to the odanial mazda team!

cq1447

26 de ago. de 2014

We dealt with 4 people when looking at O'Daniel Automart/Mazda....our sales man was Eric Smith, quite the character but very knowledgeable in his profession....we loved working with him....he knew what we were looking for and checked out their inventory until he hit upon the right vehicle.....we were there the first time on Sat afternoon.....very busy....found what we wanted but waited until Mon. to be sure....no pressure from anyone at O'Daniel's to push the deal through.....Excellent service....talked to Julie Kimes, wonderful to work with and very friendly, Andrea Laux did our financing and was not at all pushy about buying warranties as my husband and I hate that part....she was also very friendly explaining things throughout the entire transaction.....then there was Todd Jacquay, didn't get to see his face but talked on the phone.....he is one great guy...have dealt with him before and always get the same honest and non pushy person as ever....loved the entire staff and truly appreciated the extra work done for us....very professional, but down to earth as well.......thanks again....Ed and Carol Queen

kwf765

25 de ago. de 2014

Wade was very friendly and made car shopping a great experience. He answered all my questions and had me in my new car that day!

Carissaf429

25 de ago. de 2014

Ryan Keebler was incredible! Him and the dealership were so friendly, professional, and got me into an great new car with a awesome affordable rate!! I am so happy and grateful for his help he is by far my favorite car dealer!! If I ever need anything I am going straight to him and will be recommending everyone to him from now on! Thanks Ryan I appreciate it more than I can express!!

Aaprast

25 de ago. de 2014

Ryan was awesome, friendly, and professional. Worked quickly to get us what we needed and on out way. Would definitely recommend him to a friend. Very satisfied with the vehicle we purchased.

keka493

20 de ago. de 2014

Everyone here was very helpful and informative. There was no pressure to buy anything. They even stayed to help us after the lot had closed! I would highly recommend this dealership to any of our friends and family, they are awesome! Nick Sheets was extremely patient with us and helped us narrow down the vehicle we really wanted. Nick Rusk helped us achieve a great deal on our vehicle and Casey Costello helped with all our financing choices and answered all our questions and got us through our paperwork quickly. Thank You to Nick Sheets, Nick Rusk, and Casey Costello, you made lifelong customers!

mstoiad

20 de ago. de 2014

Wade was a pleasure to work with from start to finish. He didn't try to pressure me into a vehicle and allowed me to shop at my own pace. He was honest and upfront. If he didn't know the answer, he found someone who did. I appreciate his time and I believe he is a huge asset to the dealership!

jennievans

20 de ago. de 2014

My husband and I called Junior Hammond and told him about a vehicle we were thinking about, but it was at the New Haven location. Junior drove out and picked up the vehicle and took it back to the Mazda dealership for us. We took it for a ride and Junior rode with us and told us about all the different features the car had. He was extremely helpful, knowledgeable and personable as always. I will recommend Junior to everyone I know because I know they won't get any better service anywhere. O'Daniel Automart/Mazda is very privileged to have an employee like Junior Hammond. Andrea Laux helped us will all the paperwork and both my husband & I could not believe she had only been with the company for a year. We would have thought she had been doing her job forever. She was super sweet and very helpful through the entire process.

MooneysRebellion

19 de ago. de 2014

Had what I would call a good, but not excellent, experience at O'Daniel Mazda when I purchased a 2011 Chrysler Town & Country. Ryan Keebler was a great, absolutely NO PRESSURE, salesman. He provided information without pushing. We love our new car, and the team did what it could to get me a good deal.The deal ended up being slightly more than I had originally planned to pay. Had I been willing to drive out of town, I believe that I could have probably paid less for my vehicle, but overall, I am satisfied.The vehicle is everything we wanted and we look forward to driving it in the future.I would definitely go back to O'Daniel Mazda again, and would most definitely recommend Ryan Keeberl.

Blvoelk

19 de ago. de 2014

We have bought 4 cars at this dealership and everytime it's been a great experience. Customer service is excellent! I highly recommend o'daniel and ask for Ryan Keebler. He did a great job!!!

grovba01

19 de ago. de 2014

I had such a great experience! Ryan worked so hard to get my vehicle, he didn't contact me unless he had a vehicle actually in my price range and what I wanted. He was not pushy at all unlike a lot of dealers I've felt with in the past. I will definitely come back and refer my family and friends.

leehumbert

18 de ago. de 2014

Had an excellent experience wor king with Nick on purchasing a used Ford Escape. He was not pushy and had a lot of patience with our selection.

EIF

17 de ago. de 2014

I had a great experience with ODaniel Automart; they helped me find the car I wanted for the price I wanted. I got great value for my trade in and left the same day with a new vehicle. I would recommend trying this dealership.

dottiew45

16 de ago. de 2014

Nick was excellent as a sales person very informative and very helpful, Casey was excellent with hisknowledge and helpfulness of my loan My overall experience was Excellent

vikramarora

12 de ago. de 2014

Went to O'Daniels after reading all the positive reviews. I was on a tight budget. Wade was an excellent salesman. He was helpful and knowledgeable about the vehicles they have in stock. Got the deal I wanted. Was in & out in no time. No Pressure sales .

jjlafaye83

11 de ago. de 2014

I went in today just to look at the CX 5 and walked out with one!Heinrich was very easy to work with and made us feel very comfortable! Finding a great car for the family wasnt as hard as I thought!

kaschliman1

11 de ago. de 2014

Excellent experience received from Junior Hammond, Tony and Andrea. Very pleased with the car! They went above and beyond. Stayed late after closing, and assisted me in transportation when I needed it. Thanks for all you do!

Nathan Shannon

10 de ago. de 2014

O'Daniel is definitely not what I expected. I was prepared for the typical high-pressure sales environment, and was surprised at, and appreciative of, the laid-back atmosphere. Sam Moun was very helpful and seemed genuinely interested in my search for the right car. On my first visit, he stayed late so that I could test drive a Mazda3. He then provided info on the various models I was interested in, knowing I was planning to take all the info with me while shopping elsewhere, never once being pushy or aggressive. After shopping around (and encountering your typical car dealers), I was back. I eventually decided on the 5-door Mazda3 s Touring. I had done my own research, but the additional info Sam provided definitely helped solidify the decision. This is the first time I've purchased a car and been 100% confident that I've made a good decision.On a personal note, Sam Moun is by far the best salesman I've ever dealt with. He was very informative and knowledgeable, but was also friendly and seemed human, normal, and decent. He had a quiet confidence in the product as well, where he knew he was selling something great, where if I did my research I'd agree (and I did). Besides making the entire experience enjoyable, Sam stayed late two days for me, and also came in on his day off just to make sure everything was set-up perfect on my new car.The financing experience was also better than I've experienced before. Casey presented the various options, and explained them very well. Between sitting down to sign the financial documents and walking out, it was probably 15 minutes. The most painless contract signing I've had.Overall, a great experience. And, I'll be back in a few thousand miles for an oil change (significant because I've never dealt with a dealer I wanted to return to).

John1954

8 de ago. de 2014

Very friendly staff. Salesman was prompt to assist when looking at the vehicle I eventually purchased. Other staff members were also very helpful. Worked with me to get a wonderful deal on a really nice truck.

bsummervill01

8 de ago. de 2014

Sam Moun was very informative and helpful by using his product knowledge to provide the best service possible. He was not a typical pushy salesman and went above and beyond to make sure that I was taken care of. Also their finance team was awesome and got the job done in a timely manner. I would recommend ODaniel Automart /Mazda again and again.

cheryl7877

31 de jul. de 2014

Everyone there was super nice! They were very patient with my restless children. Over all everyone there was great! I am so happy we went there! Great, GREAT place!

mttrue

26 de jul. de 2014

We enjoyed working with Heinrich Hilger. He was very informative and listened to my comments and concerns. I wasn't sure what type of car I wanted or whether to lease or buy, and Heinrich was very patient with my questions and indecision! We love our new Mazda 5 mini-van (I call it a teeny-van) as it seats six, but is as fun to drive as a sporty car. The only thing I did not like about the buying process was that we were at the dealership for 5 hours to buy this car! That is too long for me. I would say about 1 hour of that was driving cars; 1 hour was my husband and I making decisions; and the rest was the dealership doing paperwork, computer stuff, and the finance person telling us all about why we should buy their extra warranty (which I had no interest in). I have usually found it takes about 3 hours at a dealership to buy a car, so 5 hours was exhausting.

coltsrg8

11 de jul. de 2014

We purchased our new Mazda CX-5 for my wife. Sam Moun was great to work with; responsive communication, being informative, very pleasant and not high pressure. Sam took the time to explain all of the features of the CX-5 to my wife and after the paperwork was completed he even set up the Sirrius radio and connected her phone to bluetooth. It is obvious that Sam is dedicated to taking great care of his customers. The experience in dealing with O'Daniel Mazda and Sam was the best new car purchase I have ever had. Now I just wish I could trade in my old gas guzzler car for a new Mazda6!

Mike2717

5 de jul. de 2014

Sam was great to work with and we love our new Mazda 6. I was talking to Sam for several months before we finally made our way in to look and drive the 6. Sam was not pushy or high pressure just the kind of salesman we like. I will tell everyone I know if they are interested in a Mazda Sam is the guy to see. Thanks for the great service.

James Steup

1 de jul. de 2014

My wife and I were looking for a vehicle to replace our damaged car,We had some what of an idea what we wanted.We stopped in at the ODaniel Automart/Mazda dealership.Our salesman Russ was very nice,informative, and listen to what We were looking for.He showed us a model that fit perfectly into what We wanted.My Wife loved it.From the showing , to the papperwork,to the delivery to us of the car it was the best experience we have had in buying a car. As a bonus found out that Russ and I went to the same high school.

csaenz01

1 de jul. de 2014

vehicle purchased: 2014 Mazda 3 sport GT Liquid SilverSam and Casey were great. i did most of my purchase online and then drove to Ft. Wayne to get the vehicle. It was delivered as promised and the closing deal in finance was as comfortable an experience I've ever had purchasing a vehicle. Sam took great care of me from my initial inquiry to our frequent phone conversations.I'd buy another car from O'daniel and will recommend to my friends.Thanks!

Pranmj01

1 de jul. de 2014

My wife and I recently found out that we are expecting twins. Naturally, we began our search for a minivan. We spent several months online shopping, so that we could be very informed buyers. Between the two of us, we looked at thousands of vehicles over that time span and even took a few for test drives. It just so happened that we we both found a Chrysler Town and Country we liked at Odaniel Mazda. I decided to go take a look in person. She, on the other hand, was emailing back and forth with Russ Stanski from the sales team. They were extremely helpful to both of us. With their guidance, they helped us figure out that we were both inquiring about the same vehicle. They were very kind, informed, and offered little pressure. Finally we decided to purchase. They made that just as easy by working with us on the price and finding a bank in Maryland that would finance for a low rate. We've had the vehicle for a month now, and we couldn't be more thrilled. Without a doubt, Russ and the rest of the people on the Odaniel Mazda team will be the first people I contact when it's time for me to upgrade vehicles, of course something with a third row to accolade our growing family:)

EricHeather

30 de jun. de 2014

Was looking for a cheap fuel efficient used car when I emailed dealership. Russ emailed me back quickly with my options. I came and drove a car, made a offer. I didn't spend more than 30 minutes inside finishing up paperwork, and I wasn't hassled on any extras. Exactly what I was looking for!

Joe and Holly Szklarz

24 de jun. de 2014

Eric Smith was primarily who helped us and we were genuinely surprised that buying a car could be a good experience. He was nice, helpful and answered every question we had. He interacted with our toddler and baby, and made us feel he cared that we found the right car for us. He went above and beyond and we will buy our next car from him, too. Nick Rusk, Casey Costello,Andrea Laux and Ryan Keebler were all great to work with, too. Thanks to Eric, Nick and everyone at O'Daniel Mazda!

jazzyjo

21 de jun. de 2014

I have leased seven Mazdas in the last 20 years, this one being number eight. Five of the seven have been from O'Daniel; the other two were elsewhere due to my location at the time. This dealership is one of the finest around. Particularly, their sales representative Sam Moun, has been extremely helpful and professional. He is knowledgeable, friendly and always goes out of his way to make your transaction a pleasant experience. I would recommend this dealership, and Sam, to anyone consider the purchase or lease of a vehicle.

dgrace27

20 de jun. de 2014

The reason I gave all fives for everything is Because Eric was so friendly and helpful after all the other car lots I visited before I went to Odaniels. And my Girlfriends mom that was buying the car kind of was sketchy with salesmen and she open up to Eric after a couple of minutes talking to him. So I would Strongly recommend anyone wanting a use car to buy one with ODaniels and talk to Eric. And Casey got us in really quick to see him and I was out of the door quickly.

richnd

19 de jun. de 2014

I worked with Sam Moun at O'Daniel Mazda in my search for a mid-sized sedan. I visited O'Daniel's three times in a period of 5 days as I researched and test drove several other autos. Sam was always very professional and treated me with respect and patience. He is knowledgeable and provided me with the information and time I needed to make a decision. I never felt pressured. Generally speaking, working with Sam and the folks at O'Daniel was an enjoyable experience, and I am thrilled with my purchase.

vlgowdy

13 de jun. de 2014

Sam made the whole experience stress-free. He went out of his way to be helpful, and I would definitely buy another car from him.

Jacklynny6971

6 de jun. de 2014

Eric doesn't fit the "salesman" stigma at all. This guy was born with the gift of having effortless natural people skills. He had a calm determination to make sure I didn't walk out the door without me being totally satisfied with every single aspect of buying my first cash paid car that I had saved for quite some time. That entire experience to me was actually FUN. When I first met him it almost felt like we were already friends and I was just simply buying a car from him, which in turn made that other stigma of "dealerships" fade away. by the way, Eric should tell you about the "money in the glove box" story lol, stupid of me...funny to others. Anyway, I feel that I'm a good judge of character, and Eric embodies all the qualities that I think any salesman should aspire to. Thanks to Eric, I can drive my Supercharged GTP monster I've always wanted around my nice neighborhood without ducking blindingly under the dashboard in embarrassment while driving my old Neon. Not easy to do when your folding yourself in half and staring at the floor mat.

u00jwhb1

5 de jun. de 2014

I have worked with Sam Moun for years and have purchased several cars from him. He is hands down the best I have ever worked with. He is hard working, fair, and just an all around good guy. I would highly recommend Sam and the Mazda brand for a new car.

mshurtz

5 de jun. de 2014

I'm incredibly pleased with not only my car purchase, but also the customer service I received from all members of the Fort Wayne Mazda dealership. Heinrich was honest and personable, really seeking to know what I was looking for in a vehicle, rather than the purchase that was in his best interest. His energetic and proud demeanor for Mazda, and my Cx5 in particular (afterward learning that he owns one also) sold me. Test driving a couple of models and working with the members proved to be a fun, exciting experience instead of a stressful process. I was able to take home the unique color combination that I wanted only a few days later. I love the huge windows, sunroof, rain sensing wipers and blind spot detectors. I would definitely recommend prospective Mazda buyers to visit the O'Daniel auto mart.

Roxin

4 de jun. de 2014

When i went into the dealership i was greated nicely by the staff of the dealership. We saw a car online that we liked so we offered a price. The dealer was friendly and negotable. we got the 2012 Honda Civic lx for a great deal. I would recomend anyone to this dealer and this pariqular dealership.

Kaylewark

4 de jun. de 2014

Sam is a great asset to O'Daniel. He is honest, friendly, knowledgable, and trustworthy. This is the second car I've purchased from him. He has also sold multiple cars to my family members and friends. I've recommended him to others and will continue to do so. I appreciate being able to work with him. He makes buying a car easy and is always available for questions. Professional before, during and after the sale.

dcharters5121

2 de jun. de 2014

I found the Silverado on line at O'Daniel auto mart , and made a appointment to see it , took it for a test drive , Nick Sheets and worked out a fair trade price and I bought the Silverado.

sdubft2014

31 de may. de 2014

Going to ODaniel Automart/Mazda on Illinois Road is one of the greatest car-buying experiences you can ask for. All of the employees are very friendly and excited to help you with whatever questions, requests, or concerns you have. Not one of them was in any way rude or unhelpful, plus they are very easy to talk to. We bought a new 2014 Mazda3 i Touring and were thoroughly guided along the whole journey. Any questions we had regarding the vehicle interior or exterior, engine, price, additional available features, or how to properly handle the vehicle were answered in a pleasant and informational manner. The employees also completely made sure we understood the warranties, extra packages, and financing options. The car itself was taken great care of and extra orders we made were done in a timely fashion. Overall, our experience at the ODaniel Automart/Mazda dealership was excellent and we recommend them to anyone looking for a great and sincere experience when buying a car.

khopins22

30 de may. de 2014

Eric came to my rescue I told him what I was looking for he went right to it told me about it and I test drove it took it and let my dads check it out came back and got it made my day iam still smiling and all that was possible because Eric Smith a great sales person thank-you again Eric.

vgm5712

28 de may. de 2014

Everyone we spoke with was friendly and helpful. Got a great deal on the used car that we bought. Nick Sheets was a great person to work with.

dogbert45

27 de may. de 2014

We looked at several dealers on a Sat., but were told were closing soon, come back monday. O'Daniels was closed but yet took the time to answer our questions and even stayed to let us take the Mazda we were interested in for a test drive. This was TWO hours after closing. We liked the car, and the way Sam Moun treated us we bought the car two days later. The rest of the people we dealt with upon our return, were equally as friendly and helpful.I highly recommond anyone car shopping, look at O'Daniels before signing anywhere else. So thankful we stopped there. Very, very happy customers. Sincerly, Mike & Blanca Worthman

turbotalon

25 de may. de 2014

I have been to other dealerships and car lots but this one takes the cake. Very friendly, NOT pushy sales people. Nice waiting lounge and service area as well. Car looked amazing inside and out after detail! Definitely my first stop in future car needs! Thank you Heinrich!

Clmay08

22 de may. de 2014

We enjoyed our time at the dealership while looking for a car and buying. Nick is extremely kind, an overall great guy, and was willing to go out of his way for us.

mcorkwell

22 de may. de 2014

All those who saw my desire to purchase my Mazda 3 Sport, made it happen even when I thought it was hopeless. I am forever grateful! Their determination and help put me behind the wheel of my dream car! Everyone is so friendly and down to earth. It was like working with a friend.

Jeep2007

19 de may. de 2014

Best sales representative I've dealt with yet !!! I'm very satisfied with the service I received and vehicle I purchased!! Couldn't have asked for a better dealership to work with !! Thank you!!!

ergorrell

19 de may. de 2014

Matt was very helpful in the process of buying our new Mazda. We would highly recommend him and your dealership. thank you for you help.

snowbunny71167

17 de may. de 2014

eric was great put me into a car I feel would be safe was very clean well taken care of I will sure let everyone where to go this my third car from here. thanks everyone was very nice there

trogers4

17 de may. de 2014

My overall experience was fantastic!! Everyone was very friendly and helpful! My sales person was Eric Smith and he did such an amazing job helping out and making everyone going so well! I would recommend everyone here ! Everyone has been so helpful and I love my new SUV!

TurkSophie

17 de may. de 2014

We had been looking for a specific used SUV for about 6 months and checked out several. We watched e-bay for "just the right one" and followed other auctions by private owners, both new and used car dealers and even some salvage sites. We test drove and looked at reviews ad nauseam. We mostly gave up finding what we wanted at a justifiable price. Then out of habit, we happened onto a new car dealer's online site too far away to consider realistically but with a nice looking older model. The car-fax seemed great and again from habit, I called the dealer. I spoke with Sam Moun. I told him I couldn't see us buying a car without driving it first. He said he understood and he'd try answering any questions. I asked about some specifics.During that first conversation I felt none of the universally common used-car-salesman pressure. But because of our situation we initially left it at thanks, it sounds nice but we don't see this working out.Later as my wife and I discussed our interaction with Sam and what we believed to be true about the SUV, we knew from our earlier vehicle research that the model he had wouldn't last long at his price. So, against our principles and for no other reason than it feels right, my wife called Sam back and bought it. It's too late to say long-story-short, and I could go on about the whole experience but because of Sam Moun, we got just what we wanted. Everything Sam said was true and getting our new-to-us Lexus home was more fun than the nostalgic road trips we enjoyed 40 years ago. One person can make all the difference. Sam is one of those people.Brian & Pam from NC.

ztolbert

17 de may. de 2014

I went to three other lots but came back and brought my car from Eric and got a really good price great deal really nice car will be back in two years to upgrade.

smithjerry1112

15 de may. de 2014

Matt was very professional, friendly and knowledgeable. I have already recommended my friends to go see Matt and the people at ODaniels. thank you for the pleasant experience.

Tdmyers03

14 de may. de 2014

Nick was awesome to deal with from the start. He took his time with us and was not pushy with us at all. Also the rest of the staff we dealt with was great to work with. I also want to thank Nick and the other staff that worked with us for staying over on a Friday night to complete the paper work and to go over every thing about the are SUV and the dealership. Thank you again Nick and the rest of ODaniel staff for making are first time at the dealership a great experience.

ahaller

14 de may. de 2014

Sam knew what I was looking for and what I was able to do, he got me the exact vehicle I wanted and at a great price. I was very happy with my whole experience with him and the O'Daniel group.

lmhmiles

13 de may. de 2014

Had a wonderful experience at ODaniel. Fair Trade price!! Great service! Great Used Car Price! Great Car!!! Would definately return and refer!! Thank you Russ Stanski!!!!

Tumbas

7 de may. de 2014

On May 6, 2014 we traded our car for a 2015 CX5 and worked with Sam Moun. He provided outstanding customer service and addressed all of our questions nicely. We feel he is an outstanding sales person for O'Daniel Mazda, and would be happy to work with him in the future. We also worked with Andrea for our paperwork and she too provided excellent service.

Tom jeep fan

5 de may. de 2014

Bought a 2004 jeep wrangler from odaniel very pleased with Russ the salesman very easy to deal with.Good place to buy a car-truck whatever your looking for. Very friendly people from the manager to the salesman.Would go there again. Thanks again,Tom

luella71

30 de abr. de 2014

Ryan was the best ! I warned him up front that I was very picky. I wanted to drive a Cadillac but I didn't really know much about the different models. Ryan was so knowledgeable about the CTS because he owns one. He knew all the different features and differences between models. After my test drive we chatted and never once did he pressure me or use ridiculous sales tactics. We didn't play the numbers game either. My family was so comfortable too. They watched TV and ate popcorn while we did the paperwork. I really felt like I was dealing with practical people...not normal salespeople. After they gave me the keys, we went outside and I noticed some marks on the paint. It was close to closing time but they didn't mind at all. They guy in the shop stayed after they closed to make sure the car was in top shape. He did an excellent job buffing the marks out. I could not be more thankful for the dedicated professionals at this dealership. I would travel an hour and a half to buy another vehicle from Ryan. I didn't know buying a car could be so easy !!

myjaz81

29 de abr. de 2014

If you are looking to buy a vehicle I would highly suggest you go talk to RYAN KEEBLER. He is a really great guy, very family oriented and wants to see his customers leave that car lot as a highly satisfied customer! Ryan is not a pushy salesperson, he takes into great consideration of your wants, needs, and price range. I am sure if he does not have what you are looking for, he will find it in a timely manner. We were looking for a used car for the daughter to drive for college. After seeing a couple advertised at O'Daniel my husband called and he talked to Ryan Keebler. I also talked to him and explained that my husband is disabled and would not be able to walk around the lot to look at the cars as it was December, very cold temps and snow on the ground. The kind man that Ryan is, offered to line them up together or to even put them in the shop where it was warm, we opted for the line up. We were to look the next day but a terrible Fog had rolled in that morning and he called us to see if we wanted to wait a day so that we could safely travel to Ft Wayne. I don't know of many salesmen who would be so considerate! We headed up the next morning and Ryan called to see if we were on our way, they would be starting the cars to have them warmed and ready to test drive. After test driving a couple, we had picked out the one we were interested in. Ryan worked really hard to get that car sold to us and we came within less than a hundred dollars and I was going to walk out that door. I am stubborn as hell & I was not giving 1 cent more then what I offered!! It took a lot of talking on both sides but I eventually left with that used car!! Not everyone's story can end like this one, but if you are in need of a vehicle, go see RYAN KEEBLER!!!

BRHOTON

28 de abr. de 2014

Ryan is amazing! I have always gone to him when I am in need of a vehicle and he is the only person I recommend going to if my friends or family need a car. He won't lie to you just to make a sale. If a car won't work for you or is outside your budget, then he won't show it to you. He does not try to "convince" you to buy something. He will do everything he can to get you a good deal. And if he cant find what you need, he is ok with waiting until he can. He does not get the good name he has by screwing people over. He has been amazing to me, my family, and anyone I have sent his way! Will never go to anyone else for a car!

lpatto05

28 de abr. de 2014

I am very impressed with the entire team at O'Daniel's. Both times I have purchased my Mazda's, they were very informative, courteous as well as fun to deal with. They never made me feel pressured into buying anything, yet I kept them overtime on their weekends! Ryan is exceptional in his knowledge on each and every vehicle on the lot and goes out of his way to find an answer to every question I may have. He has extreme customer service skills and makes you feel like a close neighbor who cares instead of a well rehearsed sales representative. George is also very informative when you need help with financial jargon. He is great at explaining every piece of paper and taking the time to make sure you understand exactly what you are doing. It is very evident that even though both these men have had extensive training in their field, they have taken things into their own hands and done things beyond what they've been asked to do simply because they care and love what they do! I know this because every question I ask has an answer and if it isn't known right away, it is found. That is only done by people who care. Quality shows not only in the product, but by the people who stand behind it. I am standing behind them as well. Good job, gentlemen!

MamawsRide

28 de abr. de 2014

Ryan Keebler is the most honest and hardworking automotive salesman I have ever met. He listened to what we were looking for and what our budget was, and did not stop until he found the perfect minivan for our family. I will recommend him to anyone who is looking to purchase a vehicle. Thank you Ryan Keebler!

Sarahshopsforcars

27 de abr. de 2014

The goal at O'Daniel is courteous, efficient service. I have purchased two vehicles now there. Each time it was seamless. Everyone knows their job and how all the jobs fit together to work cohesively. I would encourage anyone interested in car shopping to stop at O'Daniel Mazda. You will receive prompt attention and fair treatment. They practice the Golden Rule.

Jenkinsgm

26 de abr. de 2014

I visited to check out a lease and left with a new Mazda 3 that I love! Sam was great to work with and made the whole process a pleasure.

cjs47

25 de abr. de 2014

Bought a CRX5 from Sam Moun. Sam spent a lot of time with us. He explained the car in depth and answered all our questions.He gave us a great deal and we are very satisfied with the whole experience.

alonasmith908

25 de abr. de 2014

Ryan was great! He went above and beyond his duties. He was prompt in his response to my inquiry, answered any questions that I may have had, he was friendly and professional, helped out with finding financing and even after the sale he made sure that everything was going well with my vehicle. He made me feel comfortable with my vehicle purchase. I would recommend him to anyone!

whcnumberone

20 de abr. de 2014

I mostly worked with Matt Tillapaugh. Very helpful in every way. When I took delivery, he was very thorough explaining the features of the car. When Matt wasn't there, I talked with Todd Jacquay. Very down to earth people. Todd helped me to understand the leasing end of the purchase, which helped me to choose the option that was right for me. It took about ten days for me to make up my mind. During this time, there was no phone calls to me. No pressure sales tactics. They just answered my questions and let me make my own choices. This was one of the most pleasant car buying experiences I have had. THANKS Matt and Todd. Keep up the good work. I love my car!!!

bloominglilac

13 de abr. de 2014

I saw a used vehicle for sale that I really liked and drove out to give it a look. I had previously spoken with Junior Hammond on the phone the day before and met with him to look at the vehicle. From the moment we arrived we felt relaxed and welcomed. Junior answered all of our questions and was the most friendly and patient sales associate I have ever dealt with at a dealership. A lot of other places, the associates there just give off that 'creepy' vibe or hover over you. The vehicle we were looking at was even going for a fantastic price. A+ job!

riesterer02

7 de abr. de 2014

We worked with Junior to purchase 2 Mazdas for our business. He was patient with us till we found just the right vehicles in the price range we were looking for. He even specifically purchased a Mazda3 to fit our needs and gave us a great deal! We highly recommend working with Junior at the Fort Wayne Mazda dealership!

agriebel

4 de abr. de 2014

This was our first car-buying experience, and the team at O'Daniel made it fun and painless. Nick was very knowledgeable, helpful, and friendly.

jbeachy

31 de mar. de 2014

Great experience at O'daniel Automart/Mazda. Dealt with Nick Sheets who was very helpful in my decision and not pushy like most of the other car salesman I have dealt with in the past. I would definitely recommend O'daniel Aurtomart/Mazda and Nick Sheets to my friends and family. Thank-you for all you did to make this a pleasurable experience for me.

quincy94

31 de mar. de 2014

Ryan has helped me buy three cars now and every time has gone above and beyond to not only get me the best car, but the best price. He is awesome to talk to and does not use pressure tactics but listens and treats everyone as a personal friend. He will never sell someone a car he knows is not good. I tell everyone to go see him!

longjdogg1984

30 de mar. de 2014

I inquired about a vehicle online and Ryan responded very fast and answered all of my questions I needed to know. He was very professional but I also knew he was a real person and he actually cared. He was really nice and help my kids as well and treated everyone in my family with respect. I will give him the chance to earn my business every time Iam in the market for a vehicle. I would highly recommend him to anyone.

grantharmeyer

28 de mar. de 2014

Heinrich (and really everyone at the dealership) was very easy to work with. He was fair with me and at no point did I feel pressured. I had a few things with the vehicle that I wanted fixed prior to purchasing and Heinrich made sure that those things were seen to completion.Heinrich did a great job and I will certainly look at O'Daniel again when I need another car.

dlschmidt01

28 de mar. de 2014

Junior was very friendly and made us feel comfortable and like he cared about us as people, not just about us as customers. I felt like he was honest in his dealings with us and that we got a good deal on our vehicle.

aufwand

26 de mar. de 2014

Car delivery process is clunky and could use some refinement. Mazda sales rep (employed by Mazda not by O'Daniel) fell on his sword over "buggy" tracking process and logistics system. Which results in longer than expected delivery lead-time.Clear and accurate communication from Mazda to the dealership would have enhanced this rating.

jamieaker

26 de mar. de 2014

I did a lot of research on cars before decided to go with a Mazda2. While I looked all around the state, O'Daniel's had the least expensive Mazda2 in the state. I put in a request for information and Ryan called me right away, letting me know that I could come and look at it right away. The whole process was great. He was super friendly and I never felt judged because of my limited credit history or young age. Him and George Brothers worked hard to get me approved for the car that I wanted. I would definitely buy an other car from them because of their great prices, selection, and super friendly staff.

gpasmitty

26 de mar. de 2014

Ryan was great to work with! He was personable - no pressure attitude. Dependable with questions we had - easy to deal with! Great Experience - would recommend him to anyone!

Autumn12

25 de mar. de 2014

Eric was great. I give him 5 stars. I just dislike the way price negotiation has to be. You put a price down, wait 10 minutes for it to get turned down, put another price down, etc. This whole process is too time consuming not to mention a waste if time for both parties! If this process could somehow be more speedy it would have made buying a car a better experience. Then we had to wait another 40 min in line for financing. Eric was great though and we felt he did a great job. We would buy from him again. Thanks Eric!

marivil

24 de mar. de 2014

We were pleased with everyone from the staff we dealt with. I explained to Junior Hammond what we wanted and how we wanted the deal. He understood and the process was much easier and quicker as a result.

Joelamakin1

20 de mar. de 2014

Working with Matt. Hands down the best experience in buying my car. The way they do things at odaniel can't be recreated. The way they do everything they can to create an experience. Amazing. I'm an extremely busy person and they made me feel like my time was valuable.

janell29

20 de mar. de 2014

This was my first major purchase as a growing professional. Sam was very knowledgable and patient during my car purchasing process. Not once did I feel pressured or coerced into a purchase that I would later regret. I would refer anyone that is looking for a new or used car to visit the O'Daniel Mazda facility and to work directly with Sam Moun.

nataliemccoy8

18 de mar. de 2014

When I arrived at the dealership, Matt immediately came out to help us in any way possible. I told him I was interested in the CX-5, so he told me everything I needed to know about the vehicle and He made sure to answer any questions I had as well. He asked me if I wanted to take a test drive, which I did and it obviously made me love the CX-5 even more. When I knew I wanted the vehicle, we discussed which one I would want (sport, touring, and grand touring) and the prices/ bells and whistles of each. Matt did a great job of making sure I understood everything with the paper work, etc. He was very enthusiastic and very personable! Really seems like he enjoys his job and working with people. After leasing my car, he followed up with me to make sure everything was going well with the car as well as to make sure I didn't have any more questions/concerns. My overall experience was fantastic and I would definitely recommend the dealership, Matt, and Mazda vehicles!

silverfoxje

17 de mar. de 2014

The sales rep was not pushy, but answered the question I had. He searched for cars meeting my specifications an sent me info via email in advance of me coming for a test drive. I researched the price ahead of time and for the condition of the vehicle feel I was given a good price.

keithschreiber

14 de mar. de 2014

This is my 2nd purchase from Nick Sheets There was an issue with the car that was not O'Daniel's fault, and they made it right. They went all out to make sure I was happy. I am so satisfied that I will always buy from them.I have purchased 50 cars in my life (not exaggerating) and I can say this was the best experience I have ever had. I am in sales and customer service as well and make my living from taking care of people. Tim absolutely is the best. He made everything right.Buy your car here.Get your car serviced here as well they service department is the best.

mikenabi

12 de mar. de 2014

We were greeted with a friendly smile and handshake. Junior was ready to show us anything we were interested in and did so quickly. We were allowed to drive the car and discuss everything privately, yet Junior was available for questions. We enjoyed our experience and love our car!

Summersaa

11 de mar. de 2014

My entire experience was pleasant from start to finish (which is virtually impossible to say when buying a car). The staff worked diligently to get me the car I wanted at a price I could afford. The entire dealership was friendly and welcoming without being pushy.

Kaylin_Leann26

10 de mar. de 2014

Heinrich was great and very friendly. He was able to help me come see the car and drive home with the one I wanted that day!! I would recommend this dealership and also Heinrich to anyone.

marypmd

9 de mar. de 2014

We needed to buy a car quickly, and in inclement weather. Everyone at the dealership was very helpful and attentive and had us in our new car in less than a week. All details of the car were explained with great care. We were very pleased with the amount of instruction time we received.

car2care

8 de mar. de 2014

We really appreciated Sam Moun. Even though, it took us an unusual amount of time to decided on the car, Sam was very kind and patient. And whenever we were there, we had Sam's undivided attention. One of the reasons we bought from O'Daniels was due to their fair price for our trade-in. The competition was way under the Blue Book Value. Also, O'Daniels was able to make the car as we needed it to be. Another very impressive thing that Sam did was that as soon as he knew the car we wanted, he gave us a very professional looking offer that showed the details we needed to know: the price of the new car, value of our used car, taxes and discounts, etc. Also a box on the offer showed how much payments would be, depending on the interest rate and duration of the loan.

Tarotoo1

28 de feb. de 2014

Junior was an excellent salesman and went the extra mile for us. We did the research online and this vehicle was the best in it's class.

rishi1074

28 de feb. de 2014

I had a great experience over the past couple of days with Odaniel Mazda. They were more than happy to work with me to get me the price and car that I wanted. Junior Hammond especially was very detailed and knowledgeable with the whole process and with all my questions. I will be happy to bring my business back to Mazda as well as recommend this location to my friends and employees.

D16J30

26 de feb. de 2014

WE HAD VISITED SEVEN OTHER NEW CAR DEALERS BEFORE GOING TO ODANIEL MAZDA.WE WORKED WITH SAM MOUN AND WERE VERY HAPPY WITH OUR EXPERIENCE.WE FELT SAM WAS VERY HELPFUL AND A JOY TO WORK WITH.WE FELT WE GOT THE CAR WE WERE LOOKING FOR AT A FAIR PRICE AND WERE OFFERED MORE FOR OUR TRADE-IN THAN ANY OTHER DEALERSHIP.WE WOULD RECOMMEND ODANIEL MAZDA AND SAM VERY HIGHLY.

fjdklsa

26 de feb. de 2014

I was treated with respect when I bought a used car from O'Daniel Mazda. Being a single woman, I am ultra concerned about being ripped off when purchasing a car. Sam answered all my questions, and continued to be responsive to my phone calls after the sale when I had questions. I highly recommend Sam Moun and O'Daniel Mazda.

mcusick1

26 de feb. de 2014

I just purchased my second vehicle from O'Daniel Mazda within 1 week of the first. Was treated well on the first purchase (a 2012 vehicle) for myself and went back for a new vehicle for my wife. We are both really happy with the service and information both the dealership and Junior provided.

MartiStreet

25 de feb. de 2014

Still have a radio repair to have done. They are to sweep, wash, and put 5 gallons of gas in my car. I told my closes 1,000 friends on FB about O'Daniel's. I will go back . Nick sheets was a very fun, kind, and funny guy. which rates the top of the scale with me. No humor, no business with me. Life is short, laugh. They are a very busy place, and show everyone respect, and make you feel like your the only customer. Nick has a long term employment with O'Dainel. He fits into the world of car world. Not as good yet as my brother Paul who could con his Mother. JK! I am now back in business of keeping my independence. which being alone is everything to me. Nick, and Manager worked with me to get me in my new, used Chevy Impala LS 2004. thank you O'Daniel. I gave them a high rating for the respect they show all.

Mjettenso

20 de feb. de 2014

We have been very happy with our new car purchases and service at O'Daniel. At O'Daniel you are treated like a person. At other dealerships, the stereotypical salesman still exists.We really appreciate Sam. He truly cares that you get the right vehicle. There is no pressure. He spent time with us during four visits before we finally bought the Mazda6. Sam knows cars. I doubt you can find a more knowledgeable sales person.Buy from Sam at O'Daniel and you won't be disappointed.

Khubartt01

19 de feb. de 2014

The showroom was immaculate and very impressive! Junior seemed more like a friend than salesperson, he went out of his way to give us the knowledge we needed to make a good decision on the right vehicle for us and allowed us the time we needed to discuss and come to the logical conclusion for us. Each time I went in, he was there to greet me, he even came outside in the awful weather and after the purchase he took time to explain all of the cars features and went through them one by one. I would highly recommend Junior Hammond and the Mazda dealership in Fort Wayne to anyone I knew was interest in buying a new vehicle. I have no complaints and couldn't ask for a better experience!

diggletsdad

17 de feb. de 2014

I visited Odaniel Mazda to purchase a car because of Nick Sheets. I've known Nick for years and always new him to be a hard working, honest, caring guy, who has always loved cars and people, he provided me with all the info I needed to be cofortable in my purchase, and even did a few little things extra to make my buying expereince perfect. I would highly recommend working with him.

mcusick1

16 de feb. de 2014

Junior worked patiently with me during a number of visits to find a car that met my needs. He ensured I found the right car and that I was very satisfied with my purchase. I also felt the price I paid for my vehicle was very fair. I would certainly consider coming back to Junior for my future car purchases and would recommend the dealership as I had a very positive experience.

onetrustworthystar

14 de feb. de 2014

Eric Smith was a great salesperson from the beginning to the end of our experience - I have only the very best things to say about how he handled the whole experience with us!! I would choose to buy another car from him enthusiastically.I have been wanting to call the manager about my one major concern about the experience. I do not understand why we were not presented with the various warranty options before we closed the deal with the financial manager the day we purchased the car. So much information was presented to us so quickly, and we were told we must choose right then as we were filing for our loan with the bank; we couldn't wait until we had time to research and think through this hurried, important decision! This is not how I (or possibly many people) make decisions. I spent hours researching/comparing SUV's and station wagons from all manufacturers, as well as looking closely at our budget to see which car we could afford - I chose the Mazda dealership and the Mazda 5 vehicle based on that careful research, what monthly payment we could afford, and also the past experiences we have had buying 4 previous Mazdas from your dealership. The warranty experience has made me reconsider whether or not I want to purchase my next vehicle from your dealership. Because we were not given the extended warranty options before the closing, I am still very uncomfortable and unsatisfied as to whether or not we made the right decision buying the warranty we did under the circumstances and increasing our monthly payments $40 per month which was not in our budget. I am left feeling that we were blindsided and disrespected. Jeannette Schmidt

erikaclerk

10 de feb. de 2014

Sam Moun gave fantastic customer service from start to finish. He was very knowledgeable and gave me plenty of options without being pushy. When the used vehicle I chose needed work done, it was completed in a timely manner and I was given a loaner, all set up through Sam. Sam has been there to answer questions and provide help after the purchase. I have been very impressed and would love to recommend others work with Sam if given the opportunity.

jallgaier

9 de feb. de 2014

Excellent service by Junior Hammond. He and all the staff stayed late to complete the deal and to make sure everything was taken care of. Their cleaning guys had already left for the night, so Junior asked me to stop back in the next day because he wanted to make sure the car was 100% ready to go for me. Junior doesn't just go for the deal either, he takes the time to talk and get to know you. When I took my car back the next day, he actually sat with me while I waited and just conversed. Definitely a people oriented business. When I first started shopping, I put my email in for price changes on the car. I not only got emailed by Junior, but also two of the manager, and the service manager; all making themselves available for any questions I have and detailing the services they offer. The day after my purchase, a manager emailed thinking me for my business. I would definitely recommend this dealer and Junior for buying your next car.

gobyanut

6 de feb. de 2014

Nick,Thank you so much for you help with purchasing our GMC Acaida we enjoy it! and everyone was friendly and helpful!and we know if we have problems with it we can come back and it will be taken care of! thanks Jeff & Vickie Goblirsch

szczks01

5 de feb. de 2014

Sam was very kind and friendly. He was not pushy in any way and got us the best deal I could have ever asked for. Awesome experience!

marilyn72

4 de feb. de 2014

The sales person and manager were honest, direct and respectful of my time. They did not try to direct me to more expensive options, and did not withhold information that I needed to make an informed purchase. Final paperwork was handled very fast. Sales person did a great job of teaching me all the features of the new vehicle. Great dealer, great people!

LindaTrzynka

3 de feb. de 2014

Excellent experience - he explained all of the car features before I left. Also, offered to program blue tooth fo our sales personnel and to train them also.

miller39

30 de ene. de 2014

Heinrich was fantastic to deal with while going through the process of buying my used car. Their sales team was understanding and went to great lengths to make sure I felt comfortable with my purchase.

jholden4

24 de ene. de 2014

Hi. I contacted ODaniel Automart looking for a Mazda 3 for my daughter. My sales contact was Sam Moun. Sam answered every question that I asked, he was very knowledgeable but not overbearing. Earlier in the week I took my daughter to a different dealership, not Mazda, and it was not a good experience. My daughter was able to see how it should be done at the O'Daniel Mazda dealership. So thank you Sam & the Mazda team for making my daughters first auto purchase a positive one. I would highly recommend the O'Daniel Mazda dealership to anyone looking for a new car. Thanks again. Jeff Holden

tonyhill1

19 de ene. de 2014

jr is very helpful and goes the extra mile to help the customer no pressure will come to see him when ready to buy nice dealership and he even offered to buy me lunch what a guy

amazda

17 de ene. de 2014

Nick was more than willing to let me test drive any car I was interested in. Nick was respectful in only showing me cars in my price range and not trying to up sell. This made me more willing to believe he was in the deal for me and not himself. This really helped me 'know' which car I wanted. Test drove one day, the next day I drove my car home....Best Experience Ever!!!

turner2014

17 de ene. de 2014

Both Nick Sheets and Rusk, provided their assistance with me while purchasing my GMC Envoy. They were friendly and made me feel part of the O'Daniel family! Their customer service was fantastic; they made arrangements with me to pick up my vehicle. I would highly recommend O'Daniel Automart to anyone who is looking for a vehicle and recommend Nick Sheets as your salesman! Five Stars for their performance!

jehl427

16 de ene. de 2014

Great team to work with. Nick Sheets was our salesman. I gave him a list of everything I was looking for and while he did not have the right van for our family at the time, he said he would find it. He said he would call me in a couple of days and let me know what he found. He called and when I went back out to the dealership he had located exactly what I wanted. The list of our "must haves" was met and the price was right. I would recommend Nick and his manager Nick Rusk any day. We will probably be looking for a used truck for my husband soon and will call them.

iwanicki2112

13 de ene. de 2014

A Big Thanks to Matt Tillapaugh for all of the great service!!!! We bought the Mazda 2 and we just love it!!! Thank you again!!!!

mscottmitch

4 de ene. de 2014

I was able to locate the Toyota Avalon while doing an internet search; where I found ours at O'Daniel Mazda. Junior was very helpful, and did a great job.

hoosierlibrarian

2 de ene. de 2014

Prior to purchasing my certified pre-owned Mazda, my only other experience with a car dealership had been absolutely awful: incredibly pushy dealers determined to make a sale whether I was interested or not. I had to walk away from that dealership after three salesmen sat across from me, slid paperwork in my direction, and swore up and down that if I left, I'd never be able to get a deal that good. So to say that I was a bit wary venturing into O'Daniels would be something of an understatement.Luckily, my experience with O'Daniels was every bit as pleasant and the other dealership was UNpleasant. Junior was incredibly friendly, knowledgeable, and helpful. He answered questions about the car I was interested in without ever putting pressure on me to buy it, or to upgrade options, models, etc. He incredibly prompt with replying to calls, and made the entire process easy and stress-free. I'm incredibly happy with my car, and with the entire experience.

Mdmff335

1 de ene. de 2014

We took a long time making our decision to buy a used car. Nick Sheets and the entire staff always kept in touch but never pressured us, we are very pleased with our purchase and the O' Daniel group.

Bendcher

31 de dic. de 2013

For most of us, we look forward to dealing with car salesmen about as much as we look forward to a root canal. My experience with Sam was completely not what I expected, but in a positive way. Sam listened to what I wanted and put me in the car that best met my needs. He was respectful and kind and gave me the best deal possible. Never once did I feel taken advantage of, or disrespected. I'm thrilled with my new car as well as with my experience at O'Daniel AutoMart. I can highly recommend them, and especially Sam.

CKB7

31 de dic. de 2013

For most of us, we look forward to dealing with car salesmen about as much as we look forward to a root canal. My experience with Sam was completely not what I expected, but in a positive. way. Sam listened to what I wanted and put me in the car that best met my needs. I wasn't ready to buy right way and he was so patient until the time was right. Sam was respectful and kind and gave me the best deal possible. Not once did I ever feel taken advantage of or disrespected. I'm thrilled with my new car (CX5) and extremely satisfied with my experience at O'Daniel. I can highly recommend the dealership, and especially Sam Moun.

sudonwal

31 de dic. de 2013

Our experience was simply excellent. Sam was very professional, efficient, and conducted himself as a member of your family. He treated us as if we were his only business for the day, and followed up to see that we were completely satisfied with the vehicle and our experience. He is the first car salesman who has shown us such personalization when we purchased a new car. We would send anyone we know to Sam so they could experience the Sam Moun care and efficiency.

gbummy

30 de dic. de 2013

Every employee I had contact with, no matter how brief, were friendly, professional, and helpful. Sam Moun was my primary contact from first entering the premises through the sale including the after sale process. He was knowledgeable, energetic, and pleasing to work with.

lisaeverhart16

30 de dic. de 2013

This is my second car purchased from O' Daniel, Junior Hammond will do everything in his power to make you happy.No hassle - Fast and very friendly

Ronmarker

21 de dic. de 2013

There was no pressure when we came to see the 2014 Mazdas. Matt answered all of our questions, set up a test drive in the car, and invited us back as soon as we could come. With his card, a brochure on the Mazdas models, and a "thank you for stopping by",Matt gave us his cell phone number and urged us to call if we had any other questions.Matt followed up with a couple of emails. He thanked us for our time, and he made us feel he was available if we had other questions.We did a return about a week later; we set up an appointment with Matt and took our trade-in with us. Within an hour we had taken another test drive and settled on a fair price. The following day we picked up the car.THIS IS WHAT THE CAR BUYING EXPERIENCE SHOULD BE FOR EVERYONE!!! Thanks Matt; you are great sale person!!!

quinsanity

21 de dic. de 2013

I'm giving a great review because Matt Tillapaugh was extremely helpful. He not only found an ideal car for me but he also presented to me many different options. Nick Sheets also presented many options but when he found out I was already working with Matt he respectfully referred me back to Matt for service and assisted me until Matt was notified of my where abouts on the lot. I'm very impressed with Matt's friendliness and knowledge of the car's history. He also was very knowledgeable of the car's features and minor concerns such as previous made dents and nicks. He worked closely with me to assure that I could hold the car until I was able to purchase it after the weekend. I told Matt I would definitely consider working through him again. Honestly, Jessica Farber almost made this transaction not happen, my employment status shouldn't matter when I'm a customer looking to buy from your company, I don't know why that would matter. I'm an experienced buyer.

marknoneman

14 de dic. de 2013

Matt was very friendly and professional. He took the time to explain all the features on the car to my wife and myself. He did an excellent job of a tutorial on "Mazda Owners for Dummies". Todd was friendly and courteous. We felt he gave us the best deal possible and was a "no-nonsense" professional. Our experience at the Mazda dealer was one of the best we've ever had. We would not hesitate to send friends & family to them.

gouljr01

12 de dic. de 2013

Junior did a great job getting a car for my sister so that is why I went to him to get my new car. He did a great job with getting me a new car.

riesterer02

12 de dic. de 2013

Awesome service from Junior and the rest of the sales staff! He was so patient with us till the right car came available! We love it! My husband is 6'4" and the Mazda CX7 is a perfect fit for him. He has plenty of room inside and it is so easy for him to get in and out of! We would highly recommend Junior Hammond and O'Daniel Mazda!

dlmyers

11 de dic. de 2013

Sam was truly a friendly professional who was genuinely interested in our complete understanding of the SUV as well as our complete satisfaction. He worked well with us to enable us to get the price range we were wanting in our lease payment. He is a "Class Individual" .In addition other staff members were very cordial, offering refreshments and comfort to us during our purchasing experience. All staff were complimentary of their product, realizing Mazda has made a high quality product for the value. The experience was totally free of pressure. I am very pleased to highly recommend this dealership without reservation to an interested buyer. Sincerely......Dave Myers, Van Wert, OH

cb89

10 de dic. de 2013

I loved that they gave me space and were very easy to work with. It was a very good experience in buying my first new car!

k1elley

10 de dic. de 2013

Junior was easy to work with. Not high pressure. Todd was excellent in support.I was able to drive the vehicle by myself which is important to me. Negotiation were simple and straightforward.

bhoaglund

7 de dic. de 2013

We just purchased our second Mazda SUV this year from Matt Tillapaugh. Matt was extremely helpful when we purchased our CX 5 earlier this year and when we were looking to buy another vehicle we chose Mazda again - in large part to Matt and his style of doing business by creating a relationship first and sales second. Matt above and beyond both times by helping us with blue tooth activation and garage door opener. He made a trip to our home both times to assist two non-techy people. We have also been pleased with the ease of filling out paperwork and the service that Mazda provides. I would highly recommend this dealership and Matt Tillapaugh!Bob Hoaglund

nray2002

6 de dic. de 2013

This was my first time purchasing a car from Odaniell. My sales rep was Ryan Keebler and he isn't like ANY sales person I have ever encountered. I felt like I was making a deal with one of my best friends that I knew for a long time. He was funny, friendly, and specifically asked me what I was looking for and hes kept in contact after the purchase to make sure everything was ok. I will gladly purchase another car from him in the future when the time comes for trading. If you're looking for a sales person who is NOT PUSHY, who wlll LISTEN to you, who you can TRUST, you need to come see RYAN KEEBLER. Now for the SERVICE TEAM!!. Their was a few problems we encountered with the car 1 week after we purchased our 2012 Dodge Avenger. I called up Ryan Keebler first and he put me in touch with Tim in service. I told him what was going on and part of the problem was covered by factory warrenty and the other part was not but, they took care of BOTH problems and my car is as good as new. I didn't have to pay anything to get it replaced and they stood by their product they sold. Since the car was due for an oil change shortly after I bought it, Ryan also got it approved to give me a free oil change, and not only that, they shuttled me to and from work while they did it. After the oil change I brought it in the shop to get the repairs done, I asked what I would do for a car if the repairs were over night. They said normally they don't lend out cars but they still loaned me a car free of charge. What a FANTASTIC COMPANY and people that work for them.Thank you guys so much, I will look forward to doing business with you in the future and will be telling all my friends they need to come see you for everything vehicale related. Nathan

StephenieWooten1

4 de dic. de 2013

Everyone at the dealership is friendly and very knowledgable about the Mazda product. Our representative, Matt is a great guy. Very helpful. Todd Jacquay worked to find us the best deal available. George Brothers worked quickly so that we were able to drive off in our new vehicle.Nick in the body shop does a great job updating our van with the extras we wanted.

Jason Teders

30 de nov. de 2013

My wife and I were very pleased with the experience of buying our new Mazda. The staff went above and beyond to make us feel we were making the right purchase for our family vehicle.

Jobu1975

29 de nov. de 2013

Junior kept in contact with me over the past year. He was not pestering me, but rather keeping the line of communication open until the time was right for us to purchase a new vehicle. He understood what I was looking for and had the vehicle ready for a test drive upon arrival. There was some negotiation on the price including some significant rebates from the manufacturer. While I dislike the whole negotiating process, I feel as though Junior was honest in his dealings. After agreeing to purchase, Junior showed me around the dealership and provided an overview of the vehicle controls before heading home. I would consider it a thorough process and would shop with O'Danial and Junior again.

conzcatz

29 de nov. de 2013

We have purchased several cars from Jr. In every situation he has always gone above and beyond the duties of a sales person. He returned all of my calls and made sure the car was in excellent condition. He was always concerned about making sure we were completely satified. We will be doing business with him in the future.

charlie12349

28 de nov. de 2013

Dealing with Matt was a pleasant experience. Very courteous and professional. Would recommend him highly. Wish all my visits to dealerships were this good. Charles Entsminger

HeydeM

28 de nov. de 2013

My current car ended up having a head gasket issue (either a crack in the block or the cylinder) and needed something immediately. I went in on the referral from Josh Syndram who gave me the name of Ryan Keebler as the sales person. Josh spoke with Ryan and gave him a background of what I was looking for and the past credit issues that I have had. I was told that the best option for me was to lease a car. After much research, I wanted a Mazda. I spoke with Ryan over the phone and went in that same night. Having an older car (1998), Ryan sat in the Mazda 6 with me and went through all the mechanics and electronics of the car. I test drove the car and immediately wanted it. We sat in the dealership for quite sometime waiting on the financing to go through. I was very nervous waiting (with my past credit issues knowing that I have worked very hard in the past few years to clean it up but not enough time passing to raise the credit score). George kept working on it and came up with a solution. I drove home that same night in the car. They (Ryan, George and Nick) all stayed until all was completed. My 14 year old daughter was with me that night and they all took care of her, too. Ryan gave her a snack without hesitation. George 'goofed' around with her while the paperwork was being signed and Nick took our picture with the Mazda when all was done. She and I both had fun and did not feel judged at all when it came to the credit problems. I appreciate all that was done to get us in the new car because I know that there was no way, I could drive my 1998 cadillac much further. Thank you all for helping me get in a new car, helping me build my credit with a new monthly payment and I can't wait to work with you in the future as I will definitely be there in 3 years whether it will be to lease or purchase!

Dicraun01

28 de nov. de 2013

When I visited I felt well taken care of. They worked with us until we decided on a car and also the payments. Very patient as well.

taylor5213

27 de nov. de 2013

When we started to looked for a vehicle we went to several other places and then we stopped at O'Daniels on Illinois Rd. We were greeted by Nick Sheets. Very pleasure gentlemen. We told him what we were looking for and what we wanted the vehicle to have and would like to have. At first we wanted a crossover in awd or 4wd but they didn't have any. So he suggested that we test drive the Mazda CX-9 so we did. It was a good car but we wasn't sure. Nick said that he would keep and eye out for the vehicle that matched what we were looking for. A couple of weeks went by and every week he would call to let us know that he had not come across anything. He didn't give up. As soon as a vehicle came in he called us and we went up the next night. We test drove the Mazda CX-9 and we talked price. We got the Mazda and very happy with it. We will definitely be going back. I recommend O'Daniels and get a hold of NICK SHEETS!!!! Customer service was great. Worked hard to find the right vehicle. Very friendly.

rcooper18

25 de nov. de 2013

Was greeted by Ryan and he knew I was coming and had the vehicle in front and ready for me to check out. Test drove while they checked my car out and by the time I got back they had a quote for my trade in. If it would have been less than what I hoped for I wouldn't have bought the car but it was better than expected and I traded way up and can't believe how awesome this car is. No hassle and got everything in writing without having to ask. They respond so quickly and saved me a bunch on letting me know I didn't have to buy insurance and that I was covered which the other place didn't tell me and I felt pressured to get add ons and insurance at evans. Highly recommended if your looking for a dealership I say go to odaniels!!!!

EricSherrill

21 de nov. de 2013

Id have to say my family has found a dealership we can call home. I no longer have to question where to go and look for cars. After going from dealership to dealership the past 6-7 years I have bought my family's last 4 vehicles through O'Daniel. I can not explain the peace of mind i have had since I first met Ryan and the staff at Daniel. My wife and I had to look for a more family friendly vehicle and the only place we thought of was Ryan and the crew at O'Daniel, he was able to explain the pros and cons of all the vehicles we had in mind. He also helped with figuring out financially would work for us. When I was ready to get out of the vehicle I currently owned Ryan remembered a particular SUV I was looking for and immediately texted and called me to let me know they may have had something in stock that I was looking for. That extra effort that was put in to ensure I was being taken care of is why I wont look at any other Dealership. I will continue to share with everyone that they need to speak to someone at O'Daniel when they are ready to get a new vehicle. Thanks Ryan! Eric

bstelzer

20 de nov. de 2013

The sales consultant was extremely helpful and friendly. Sales manager was very helpful. Finaning was fast and simple, at a great rate !I would recommend this dealer to friends and family.

bcclick

20 de nov. de 2013

Matt Tillapaugh was our Salesman. Matt was very patient with us, not pushy at all. He kept us very well informed throughout the process of purchasing the Mazda 6. I really liked that after we had finished all the paperwork that Matt sat in the car and showed and explained the features and answered our questions. Matt was very fair and I believe he genuinely gave us the best deal he could. We are very happy!Cathy & Bill Click

nateking60mm

18 de nov. de 2013

I was looking for a reliable family car for my wife and kids while I'm gone for an extended time for the military. We were on a budget, so our choices were limited and we had a hard time finding anything worthwhile at the other dealerships we went to. Eric was quick to narrow down our options and offer his personal opinion on reliability regardless of the sale price like he was helping his own family purchase a car! Julie and Eric worked together to make our car buying experience easy and reassured. I don't think I'll buy another car anywhere else!

denbary

17 de nov. de 2013

My total shopping experience with O'Daniels was fantastic. All personnel were friendly and I especially enjoyed working with Matt T. He was very courtious and considerate of my needs. I made several visits and took several test drives not only at O'Daniels but other dealerships. I couldn't make up my mind and waffled back and forth from all options available to me. Matt was very patient and continued updating me and thanking me for stopping in. Again, all personnel was kind and considerate and all went out of their way to make me feel comfortable. I not only enjoy the experience of driving my new Mazda 6 I enjoyed the entire process from test drives to even the cleanliness of the show room and restrooms. I will highly recommend O'daniels to my friends.Dennis Barylski

Jhendricks26

16 de nov. de 2013

Matt Tillapaugh was very professional and was great to work with. There were no complications during the process, and any questions we had were answered right away. It couldn't have went any smoother.

Taygo14

15 de nov. de 2013

Great experience and highly recommend the whole sales staff. Every person we meet was amazing and Ryan went above and beyond to make things work for us and get us in the right SUV. We loved the experience and will be return customers time and time again

haleygirl

10 de nov. de 2013

Customer Service at its finest and attention to detail. Junior is not only easy to work with but funny as well. I definitely will tell all my friends to call Junior when they are looking to buy a car.

Diedrick

1 de nov. de 2013

When we are shopping for a new car, we can always count on Sam Moun to show us why Mazda is the best value for our money. This is the second new Mazda we have bought from Sam and we will probably buy our next car from him as well. We did not have to argue back and forth for an hour over price. We got a great price from the start. Our experience was great!! Some people shop around and find a used car for $12K or $15K and for just a couple thousand more you can avoid someone else's problems, get free 3 year road side assistance, get 40 mpg and excellent safety. Our our girls that our new drivers, you can not put a price on safety and reliability. Love the Zoom Zoom!!

DisneyManiacs

27 de oct. de 2013

We had a fantastic experience at this dealership. I will give our salesperson, Matt Tillapaugh, a 10 out of 10 and highly recommend him. He was friendly and courteous, genuine, never pushy, answered all our questions, and was great to deal with. We never felt we were being pushed or rushed into a purchase. Matt allowed us ample time to view the vehicle, test drive it, and provided us with answers to all the questions we had. The negotiations on the final sale price of the vehicle were simple and the trade-in value given for our van was fair. Our overall experience with this dealership was fantastic. We have purchased 4 new vehicles outside of Fort Wayne because of our previous poor experience with other dealerships in the city. We were very pleased with our experience at O'Daniel Mazda Automart and would definitely return if they have a vehicle we are interested in.

bblair1

26 de oct. de 2013

Jr was knowledgeable of the product. He was not a pushy salesman. They actually went out of their way and traveled to Cincinnati to pick up my vehicle.

afflightrn

24 de oct. de 2013

Cannot remember the Finance person we worked with as she was normally at the other O'Daniel location so not named above, but both she and Ryan were excellent!! WILL recommend this dealership to friends and family!

gfortmeyer

17 de oct. de 2013

Our visit was very good. We were helped very fast, our salesman showed us a new arrival that fit what we were looking for. He got everything together very quick and we got the car the next day.

aloyd1951

15 de oct. de 2013

We previously purchased a Mazda from O'Daniel's. That car has been great for us...the only time we brought it in was for routine maintenance. When it was time for a new car we decided to purchase another Mazda. Nick Sheets did a wonderful job answering our questions without being "pushy." Great salesman at a great dealership!

tenclark

12 de oct. de 2013

I live in Marion,IN and I purchased my Town & Counrty from Todd three years ago. He took time out of his day to bring the van to my door step. He made such a lasting impression on me I had to come back. He was willing to help me directly but asked if Matt could. I said yes but he has big shoes to fill. Matt did an awsome job. I explained to him I wanted to stay in my own lane. I was trying to get a smaller SUV but stay in a decient price rage, and he did just that. I will forever be a customer of Odaniel til I am no longer able to drive. Keep up the great work, you guys are awsome.

Biggitybrett

10 de oct. de 2013

Great overall experience! Junior was a pleasure to work with! I highly recommend getting a car at O'daniel Mazda! Love my new car. Thanks!

DNA1988

6 de oct. de 2013

Very good buying experience. Sam and Andrea were great to work with. No pressure, very relaxed atmosphere. Would definitely recommend this dealership to family and friends!

burgersnana99

5 de oct. de 2013

It was the first time at the Automart, Everyone was very nice, Matt was very helpful and nice. I had a very good experience buying my used car!

boilermediaguy

5 de oct. de 2013

I came to O'Daniel Mazda looking for friendly, patient and informative service and man, was I surprised at the level that I received from the moment that I walked in! While being fairly new to the process of purchasing a new / CPO car, I had done a ton of research before I decided to go take a look at their inventory and wasn't expecting the amount of patience given to me as I nit-picked at the small, often overlooked details that are important to me. I came back the next day for a test drive, and was greeted by other friendly personnel who informed me that Matt Tillapaugh (the sales guy I had been talking to) was already bringing around 2 cars I wanted to test. During the test drive, I asked another slew of questions and was given factual and pertinent answers. While not being in the market to buy until another several months, I never felt rushed, pressured, or mislead in any way. I highly recommend Matt, if you are looking for an easy person to talk to and do business with; I can't speak much on the other employees, however, from the overall feel of my visit to O'Daniel Mazda Automart I doubt you would have anything less than a positive and helpful experience with the whole team!Thanks again, I will be sure to be in touch when my time nears towards a purchase! -Carl

soniavisser5

5 de oct. de 2013

I just purchased a used Ford Fusion from ODaniel, the staff were very friendly, helpful, and knowledgeable. I was given a great price on the car, and everyone treated me very fairly. I would definitely recommend this dealer to anyone looking for a used car.

CandaceD

4 de oct. de 2013

I left a message for Heinrich Hilger and he contacted me in a timely manner. After we discussed what our family was looking for he emailed me a list of possible options to consider and then followed up to schedule a time to meet. Heinrich is very easy to talk to, and tries to give you all of the options that would meet your needs. Finding a good solid used vehicle can be very challenging, but we really appreciate how Heinrich works with us to make the process as easy as possible. Thanks also to the other team members who came along side to finalize things and complete the details of the sale.

tjmyers01

3 de oct. de 2013

I worked with both Sam and Mark and thought both very friendly and capable of answering all of my questions. Would recommend working with either person.

JameShaw

3 de oct. de 2013

Junior Hammond's efforts & activites exceeded expectations expected of a usual sales rep. His offer to setup the bluetooth connection for my wife's & my phone was concluded with good humor, outstanding. When I returned after driving the previous night, the service rep. showed me the location of the headlight adjustment screws, he then asked if I had a few minutes, I did, he then drove the car to the rear of the service area & proceed to adjust the lights up slightly which corrected the issue. I believe his name was Shane (?)It's worth noting, I was the was the indirect loan dept. manager & primary buyer for Fort Wayne National Bank for 16 years, then again for STAR Financial Bank, Columbia City for 6 years when I became disabled. I've had more than a little experience with Auto dealers anf their sales efforts. Randy's father must be proud of him.

tranghong

1 de oct. de 2013

I have given the rating that I have because Sam and friendly and helpful. The price I got for the car is not good since my friend actually got a better price at a different dealership.

Tlove260

1 de oct. de 2013

I had the wonderful opportunity to work with Sam when purchasing my latest vehicle! He was very personable and listened to what I needed. Never did I feel pressured or that he was trying to "sell" me. I would absolutely recommend this dealership and Sam Moun to friends and family !

CorrieSilcox

1 de oct. de 2013

I've purchased many cars over the years and worked with some decent salespeople. But I have never worked with someone as genuinely nice as Ryan Keebler. This was hands down the easiest and most enjoyable car buying experience I've ever had. We had some special circumstances and not only did Ryan make us feel like it was no big deal, he really made it no big deal! I have a feeling we'll be replacing our other vehicle sooner than we planned just to get a chance to work with Ryan again. On top of the great experience we had with Ryan, the vehicle he helped us select has been great. We get lots of compliments on it and it's been the perfect fit for our family (even if it is a minivan!).

canrenee123

1 de oct. de 2013

Ryan was fun, friendly, gave us exactly what we were looking for and got us on the road. This is the second car we've bought from Ryan and we'll continue to come back to him! Amazing customer service!!

Urbanmm

1 de oct. de 2013

Ryan is very personable and he truly cares about your concerns, what your family's needs are, and the quality of the car you receive.

96541

30 de sep. de 2013

Had a great experience purchasing used car. Found the car that we wanted along with the price, The salesman, Nick Sheets, was willing to work with us.

angieliz

30 de sep. de 2013

I loved my experience here.. I had the best sales man that helped me out with the prices and he also helped me finding the perfect car for me and my family.. I would recommend him and the dealership to all my friends and family.. He was so helpful and caring about my needs. This is the best car dealership around town! Thank you so much for your help.

toneystewart

30 de sep. de 2013

I went to this dealership because I drive by it a lot and they always have very nice clean used trucks sitting out front. nick sheets meet me at the door gave me a FIRM hand shake said welcome and I will do what it takes to earn your business! so I told him I was looking for a ford f150 4x4 may 4/5 years old clean hopeing for lower miles and well maintained nick thought a minute and said I think I have what you want at our sister store across town. will you give me a half a day and I will go get that truck and bring it here make sure it is spot less in and out and ready for you to test drive! I came back next afternoon and as soon as I turned in the driveway I saw a black shiney f150 f x 4 windows down sun roof open ready to roll at the front door. it was perfect just what I wanted it was mine be for I took the test drive. nick showed me blue book quotes on line to prove I was getting a great deal and worked with his sales manager mr.nick rusk to make sure I was happy with the deal. about a hour later after 2 more FIRM hand shakes from nick and nick I was smiling as I drove out in my new truck! thank you MR.NICK AND MR.NICK CARL B

savannahnicole

30 de sep. de 2013

I love my dodge charger! Really appreciate all the time and effort you took for me to get my dream car! Thanks so much Ryan!

randysamuels

30 de sep. de 2013

1. Junior Hammond was awesome to work with. He allowed me to drive the first Mazda 3 GT that had just been unloaded off the truck... this experience is what convinced me I wanted a Mazda 3. He followed up with me when the model/options vehicle arrived. His non pressure yet very informative personality was definitely not a "sales job". I would characterize it as a relational experience. He engaged my wife in the process, was personal, appropriately humorous and generally very knowledgeable and authentic. I was impressed with the teamwork between he and Todd (mgr) and George(finance mgr.) Junior also went above and beyond to personally detail our car since the service shop was already closed for the day (Saturday). He had even offered to come in on his day off to accommodate my busy schedule so that my wife and I could test drive our car.2. Todd Jacquay did a great job of getting us the right numbers/deal to make the sale a "no-brainer" He also was low key, and very personal and pleasant to work with.3. George Brothers kept us engaged with his humor and pleasantries during what could have been a grueling process of completing the morass of financial paperwork. He made sure that we fully understood each step of the process.4. Sam Moun was kind enough to allow my wife and I test drive the car we bought the day before even though Junior was not working that day. I was concerned about maintaining the integrity of the sales/client relationship... his comment was..."we help each other out here". Obviously there is a strong core value of "team" and customer experience vs. transactional encounters and personal one-up-manship sales. 5. The CAR!!! I was driving a 1997 Mazda B2300 pick up as my main vehicle, more than 600 miles per week the past 2 years... This Mazda 3 is off the charts in my book! Awesome power / tech / looks /comfort... it epitomizes the "zoom zoom zoom" !Junior and the car was the key to this experience! Thanks Junior and Thanks Odaniel Mazda... and of course kudos to MAZDA !Randy and Diane SamuelsFort Wayne Indiana

Stevemk1

30 de sep. de 2013

This was the second dealership we visited when we decided to buy a car. The first dealership turned us off so much, we waited a couple of months before we decided to resume our search. From the moment we walked on the lot at ODaniel, we were very pleased, We were greeted by Junior Hammond and it was obvious he understood customer service. After three visits and several test drives, we made our decision. As much as I normally hate the car buying experience, this one was actually enjoyable. I highly recommend ODaniel and Junior Hammond.

sandywysong

26 de sep. de 2013

Wow! When your financial advisor sends you to see 'Junior Hammond' at O'Daniel/Mazda for a new or used car, it's a match made in heaven, (at least for me). I wasn't sure at first what I wanted, but working with Junior we figured it out, and now I have the car of my dreams!!!!!!!!!! Junior helped me every step of the way, always attentive to my wants & needs. New/used car prices & trade in value all were in my expected range. Considering my last experiences with other auto-dealerships, O'Daniel is #1 in my book! I will recommend O'daniel Yea!!!! lv u guys xoxo.

coder68

23 de sep. de 2013

We had looked at the CX-5 several times and each time Sam was nice and never gave us any sales pressure. He was always accommodating and friendly. My wife has a tiny car now and Sam let us take the CX-5 out and practice parking it (empty lot) for over an hour. That made my wife feel very comfortable with the giant, by comparison, CX-5. Sam never once said "What can we do to get you into this car today" or any other sales gimmick. He let us come to the decision to buy the CX-5 in our own time. That was very much appreciated. Sam's treatment of us was one of the reasons we bought the CX-5. Experiences we had at other dealerships was less then stellar. All new cars get you from point A to point B in relative safety and comfort. All things being equal, you not only buy for the product, but you buy from people. Sam is good people. If you want a salesmen that will let you come to any decision on your own, who only helps you by answering your questions and will work with you not against you, See Sam Moun.

jisaacs

14 de sep. de 2013

I had purchased 3 used cars from O'Daniel previously. They were honest and gave me a great deal on my purchases. The cars have held up well and I still own them. I just purchased a used Honda for my son and believe it will be a great purchase also. Sam Moun is a great sales person to work with and the service department is very good.

tackle415

9 de sep. de 2013

I called Matt to see an Ford Ranger, and when I arrived he had the Ford Ranger, as well as a Chevrolet S10 waiting. It had low miles, better condition, and my kind of my style. I didn't even consider driving the Ford due to it not being ready to take home (since it was a recent trade in the service people have yet to check it over). I took the S10 out for a drive, and it was amazing! Upon returning to the dealership I had some questions. Every question I asked Matt was able to give me an answer, or at least find the answer for me. He was very enthusiastic, and put my needs first. Because of Matt, I will return for the top notch customer service again!!

carpmw01

8 de sep. de 2013

This was my first Mazda purchase, and it was one of the best experiences Ive had buying a car. Matt was knowledgeable, patient, friendly (made me feel like one of his buddies), and went above and beyond to make sure I was taken care of. When I first met Matt, I was just going in to checkout the new Mazda6. For the next few months after that, Matt would check in every once in a while to see how I was doing and if I had any questions. When I was ready to purchase, they did not have what I was looking for on the lot, so Matt searched through other dealers until he found exactly what I wanted. Matt worked hard to get me the best deal he could for my new car and my trade-in, even working after hours and on his days off to meet with me, answer all of my questions honestly and thoroughly, and get me fully acquainted with my new Mazda. Since the purchase, he has checked in with me a couple of times to see how Im doing and how Im liking my new car. Not only was Matt great to work with, but everyone else that I met was extremely friendly and helpful I felt right at home there. I would definitely recommend Matt and ODaniel to anyone looking for a car. Keep up the good work guys!

merlyncox

2 de sep. de 2013

Have been in touch with Sam for over 10 years; he as always very patient and helpful. I bought a used car in the interim, and after all this time, I insisted on buying my new Mazda from him.The whole dealership is very friendly and helpful, and the service department is great.

MazdaMan89

31 de ago. de 2013

O'Daniel Mazda employees made my first new car purchase a great and enjoyable experience. I would recommend this dealership to anyone in the future. Thanks!

toshcara

29 de ago. de 2013

These guys were great. They make you feel right at home in the dealership. We first went for a test drive in a used Mazda 3 with Matt Tillapaugh. It was nice, with a very solid sporty feel. They allow you to just drive where you want. If you want to go by your self, you can. I preferred to have them with me so I can ask about the vehicle while driving. When we were done we got a price on it, which was Ok, but the car had 35k on it, so I was not really that excited about the used one. Then, I asked Junior Hammond if he had a new one in stock that had similar features. He did. Its a Manual transmission (which I would recommend). THIS CAR IS AWESOME!!!!! Its fast, gets great gas mileage (getting 38mpg average), very comfortable, roomy (we can easily get our child seat in the back)and its a very quiet ride. Its very fun to drive, and it looks great!!!! I will probably be a Mazda fan for a long time to come!!!!. Thanks Junior!

aj904

25 de ago. de 2013

My experience purchasing a vehicle from O'Daniel Automart was a pleasure from the moment I arrived on the lot. Nick Sheets was great to work with and Sales Manager Nick Rusk was always available to help.

vzwkylesmith

24 de ago. de 2013

Staff was great from the sales to financing department. They went way above and beyond to help me get a car in my budget and seemed concerned when my son fell up the ramp at this store. They rushed to give him bandaids and spray for his knee. Gave me a car to drive to get my paystub and utility bill cause the car I was driving wasn't in good enough shape to have a child in. Its hard to find one person in a company that cares about people more less an entire store of peolpe who care. For that I thank you from the bottom of my heart. Could they of been trying to get me to buy a car that they let me drive sure but thats not how it felt at all. Great staff great service. Thank you guys so much for your help!!

nmcclaskey1

20 de ago. de 2013

Friendly, professional staff from sales and finance to the service department. Very satisfied with my new Mazda CX5! Matt was extremely informed about the vehicle and it's options and took the time to show me all about the options/functions. I am a first time Mazda buyer but I suspect I'll be back.Nancy McClaskey

buscomary1

18 de ago. de 2013

While I've purchased quite a few new vehicles over the years, I have NEVER met and worked with such a fine group of truly professional people. No question was too trivial. I am still amazed that all details were handled quickly and efficiently. No back/forth games were played leaving customers waiting while trying to purchase. And I really appreciate it.Sam Moun is an integral asset to this organization. Patient, knowledgeable, empathetic - a genuinely nice person who represents the O'Daniel at its finest. I consider it a pleasure to have met this fine young man.I will return to this dealership without hesitation - and will recommend it to all.Thanks so much for making this the best car-buying ever!

PCDS

15 de ago. de 2013

The Dealership is awesome. At first, I went to the wrong building and Russ Stanski pointed me in right direction to make my appointment with Junior Hammond. The vehicle was ready for my inspection and test drive; Junior couldn't have made it easier. Within the hour, we had made our decision to purchase the car and George Brothers made the paper work flow quickly and smoothly. It was the best car buying experience and we would recommend the O'Daniel team to anyone.

dwaltenburg

11 de ago. de 2013

Buying a car is a stressful, time-consuming process, especially when you have very limited time to shop in person. The ability to browse for cars online is an invaluable tool in this process, and the O'Daniel website provided exceptional detail on their inventory, including direct Carfax links for each vehicle, making it easy to see what would work best for our situation. Being able to discuss certain vehicles, via email, is also a huge time-saver and a much more pleasant alternative than trying to rearrange schedules to get to the dealership during a busy work week. Enter Heinrich Hilger, who responded to our email request for more information on a particular vehicle. This man should win awards for exceptional patience, service and dedication! Seriously! After a week of communication, we finally had time to come out to the dealership and look at the vehicle. He had it sitting out front when we arrived, ready for a test drive and knew us by name when we walked in the door without ever having met us. There is nothing better than getting to work with someone who will not waste your time, or try to sell you something you don't want or can't afford. We told Heinrich what we had to work with and he went above and beyond any call of duty to get the perfect deal for us. There was no pushing, no hassle, no BS, nothing but understanding, friendliness and the willingness to help us get exactly what we needed and wanted. We definitely recommend both Heinrich Hilger and the O'Daniel Automart to anyone who is looking for a new or used vehicle and wants to skip all the hassle, shadiness and time wasting that can be found at less-than-reputable businesses. Finding a great used car for an exceptional price was a blessing to us in more ways than one. Thank you!!!!!!!!!!!!!!

UEGUnequaled

10 de ago. de 2013

The staff there is really friendly. I felt like I was able to relate to the employees. Sam was a really good guy to work with because he was genuinely interested in helping me find the right car. The service center there is also awesome. Really quick work, and a nice waiting room to boot. Definitely a well oiled machine.

halterrj

9 de ago. de 2013

After my previous vehicle was broken into, the condition brought its value way below what I still owed. Sam worked out a great deal to get me out of an almost "un-sellable" car and into a certified preowned one with low miles and many desirable features. It was a very pleasant and worry-free buying experience. I would recommend Sam to anyone considering purchasing a new vehicle.

BekMcClain

9 de ago. de 2013

My husband and I can't say enough about our experience with this dealership. In the 6 years we've been married, we've purchased three vehicles at three different dealerships. The customer service was beyond amazing, they were incredibly friendly and patient with all of our questions and issues and when we changed our mind several times about what we were wanting to look at, whether the color, the features, or the model they didn't seem at all irritated. They answered all of our questions completely and when we mentioned that we weren't sure if we were going to buy the vehicle, that we were just getting all of the information needed, they weren't pushy at all. We worked with Matt at the beginning and he got all of the information together that we requested and spent quite a bit of time helping us out. A couple of days later, when we decided to make this huge decision and trade up, we worked with Sam and he was just as great. They both made all of this very easy and very pleasant. A few days after buying the CX-5, Matt called to see if we had any questions and we really appreciated that. No other dealership has done that. When we decide to purchase another vehicle, we won't hesitate buying from this dealership again and if I could rate higher than '5' I most definitely would.

donroulo

8 de ago. de 2013

About a week ago our family needed another vehicle. We had a friend recommend speaking with Jeremiah Lowe of ODaniel Auto in Fort Wayne, IN. I spoke with Jeremiah on the phone, chatted on Facebook and even texted over several days.I shared with Jeremiah our needs and our budget. Jeremiah went to work right away and within a matter of a few days he found a vehicle that was a perfect fit for our family and our business. Jeremiah has been great to work with. I cannot say enough how overjoyed we have been to work with Jeremiah and the staff at ODaniel Auto. Jeremiah has gone over and above! Jeremiah did something not often thought of in the car sales bizhe listened! He listened to our specific needs and matched our needs to the right vehicle.He was meticulous in going over the features of the vehicle and related it to what we needed. He left no stone unturned. More important than meeting our need in the initial sales process, Jeremiah went way beyond after the sale. There were a couple of things that needed attention and taken care of. I was blown away by not only his immediate, I will get that taken care of words, but more importantly his actions of getting it done.If you are looking to have someone help you through purchasing your next vehicleyou MUST speak with Jeremiah. I have no doubt he will take care of you and your family!!I want to say that Todd, Jeremiahs manager was an absolute pleasure to work with as well. Todd and his entire staff at ODaniel Mazda are genuinely nice people and are sincere in serving their clients. The sales, finance and service process could not have been more enjoyable. You cannot go wrong partnering with the staff at ODaniel Mazda!

DarynBronsink

8 de ago. de 2013

Working with O'Daniel's was a great experience for my wife and I as we were new to the car purchasing process. We decided to stick with them and purchase our new car there because of the outstanding services we received specifically from Junior Hammond. We talked a lot as i had a lot of questions and Junior was always quick in getting back to me either by email or phone. Everything that my wife and I wanted was taken care of and we are very pleased with our experience with O'Daniel's. We will be recommending to all of our friends that are looking to buy a new car to stop in and see Junior.

jaredin23

5 de ago. de 2013

I've been through several car buying experiences over the years, and I must say that this encounter ranks at the very top of them. Everyone I met at O'Daniel Mazda was friendly and seemed genuinely happy to help me find a vehicle. Sam, our sales associate, was especially welcoming and pleasant. He was knowledgeable, courteous, and very respectful. If you're looking for a low-key, no pressure sales experience, consider O'Daniel Mazda the next time you're in the market for a quality vehicle at a great value.

tiner06

4 de ago. de 2013

Sam has sold me 2 cars now and always stays in touch and makes sure I am happy! Offered help to show me all the features of my new car ! He gives great customer service and is genuine and not high pressure. It is great working with somebody who stays at the dealership - that means a lot.

cjohns20

1 de ago. de 2013

I have worked with Jeremiah for a about two years now. We originally tried purchasing a used vehicle, but due to a few circumstances that were outside of our control, the deal fell through. Throughout the entire year Jeremiah stayed in touch with me. He sent me emails and updates on vehicles he thought I would be interested in. He also checked in a few times throughout the year to see how things were with my family. Needless to say, I thought that he went above and beyond in terms of service. How many car salesman will continue to follow up with you throughout an entire year without the promise of a sale? Well Jeremiah did, and that is why I would recommend him to anyone I know. If you want a car sales professional that is not over the top, pushy, rude, demanding; then call Jeremiah. He is honest, ethical, and will go above all to help you get the best deal that you can. I have had a great experience in dealing with him, and will continue to go to him for my car purchases down the road. Thanks Jeremiah!

billlinfort

31 de jul. de 2013

The Mazda 2014 6i Grand Touring was on my short list of mid sized cars after researching the top rated brands and ratings. I had previously purchased a 2012 Mazda CX9 from this dealership and was very satisfied with the sales experience, the vehicle, and service since then. My salesman, Jr. Hammond would always check with me while visiting for routine service. I could tell he really cared that I was happy with my CX9 and would do anything to help if needed. I did not need that extra help as the service was outstanding. I stopped in to finish my search for a midsize as stated. I had checked and driven the two other brands on my short list first so I would have a truly informed decision if I liked the Mazda 6. I have not had a 4 cyl car for years. I sought out Junior and had a frank conversation about the all new 6 and he demonstrated the high points that he thought would matter to me. I had no idea how improved this car was. A test drive and financials came next. This is why I took the time to write this review. You have to trust the folks you are dealing with once you find a car you like. Junior reviewed my research and figures; went over in detail what I was trading and exactly what I was getting with the new 6 so there were no unanswered questions of what I wanted. I expected and got the same professional buying experience this time as with the CX9 the last time. From demo, to purchase negotiation, to taking delivery......thank you Junior for taking care of me and the wife so well. I have had the car for a couple days now and appreciate your follow up call to check on how we are doing with the car.The other dealerships I visited were good. My experience at Mazda was a couple notches above. Thanks ouring GTtech Pkg

broker501

30 de jul. de 2013

All of the people we came in contact with were very friendly and helpful. We visited at a very busy time but, our needs were well taken care of.We ended up buying a new SUV, which we both loved after a test drive encouraged by Julie. Heinrich Hilger was our first contact and our salesman and was great. I would recommend any of the staff at O'Daniels to anyone.

chappyguy

29 de jul. de 2013

Bought an Audi A4 wagon 5 speed from Matt Tillapaugh and Todd Jacquay.. They treated me very well for a dealership I was surprised! I had a few more questions after I purchased it and they fixed the issues and gave me free paintless dent removal! Very Stoked on the deal...

lepper

26 de jul. de 2013

Very friendly and easy to talk with--seemed truly concerned with our satisfaction. Set up all the technology part of the car--made that transition easy. When Matt was scheduled to be on vacation, Junior stood in and gave us good service for the car pick up. When Matt returned he made contacts with us to make sure all was well. Dealership is very clean and modern also. Loan officer was helpful and made the experience comfortable.

mbollinger3

23 de jul. de 2013

The price of the van I bought was very competitive, in fact excellent. Nick, Nick, and George were all very laid back (not pushy) but none the less helpful. I do have to knock them down on two issues. 1) When I was signing the loan paper they tried to raise the payment, but did correct it when I pointed it out. 2) It took their service department three days to fix the punch list items agreed to in the deal, which I thought was too long. However they did do a good job, so just an okay on quality of work. Overall I was satisfied with the product and experience, and would recommend this dealership.

jwblackfrd

23 de jul. de 2013

we knew the type vehicle we wanted we justed needed to have refined details. Junior took us through the entire process. we appreciated the fact that we did not feel rushed nor pressured into any decision. additionally, Junior was very knowledgable in the the vehicle and explained the more technical aspects of the CX-5. we picked a vehicle fresh off the delivery truck and knowing that there was prep work to be done, it was done effeciently and behind the scenes. I believe i received a "fair" price for my trade in as it needed some work and also had 110k miles. I feel the price of the new vehicle was non-negotiable but was in line with internet searches. I would recommend Junior and feel he is trustworthy.

LoVern390

22 de jul. de 2013

What can I say besides that Jeremiah is awesome! He was so friendly and not your typical car salesman. I would recommend him to anyone!

kl83baker

22 de jul. de 2013

Looking for a new car is frustrating, especially when there is no intent on looking for a new car. When my current vehicle broke down, the cost of repairs was too much. Both my parents have owned Mazda's before and recommended I check out O'Daniel Mazda in Fort Wayne, Indiana. The sales consultant, Jeremiah Lowe, was phenomenal in customer service beginning with his initial engagement. He was not overly aggressive and allowed me to test drive cars right from the start without beginning any paperwork. He was extremely patient and got me the best deal on a brand new Mazda 3, even if it meant staying over after business hours to work on getting the best deal possible. He was extremely friendly, yet easy going and truly had my best interests in mind when making the deal. Thanks so much, Jeremiah, for your excellent customer service!

jrlc33

20 de jul. de 2013

My husband and I were impressed with our experience from the moment we pulled into the lot at O'Daniels. We were greeted warmly and there were never any pushy or hurried comments by anyone we came to meet. Our sales guy, Nick, was friendly and genuine but stayed on task and got us into what we needed without a hitch. We knew what we wanted and had our budget clearly stated and Nick made it happen! We did not have to settle for what we didn't want nor spend outside of our planned allotment. We have already given our friends and family rave reviews about Nick and O'Daniels. We are very pleased with our decision to purchase a car there and we are very grateful to Nick for working with us to make it happen.

melissastaton

16 de jul. de 2013

The dealership was very helpful. We were able to get the vehicle we wanted. The employees we worked with were very helpful and friendly. We would recommend the dealership to our friends.

tkfarber

16 de jul. de 2013

We had a very good experience while buying our new Mazda. Junior Hammond, our salesman, was very pleasant and very knowlegeable about the car and the dealership. He was not pushy but took his time to explain and answer all our questions to our satisfaction. I would recommend this dealership and this salesperson to any of my friends. I bought the Mazda CX-5 because of the gas mileage. My Saab had a V-8 engine and did not get good gas mileage. I am hopeful this Mazda will perform as promised. I had to give up some luxuries but the trade off will be OK for the mileage difference.

kimbeachy1

9 de jul. de 2013

The sales team was very friendly and competitive in terms of pricing. They made it hard to walk away from the sale. Friendly atmosphere and the waiting room/ kids room was VERY nice to have!!

juliekupersmith

5 de jul. de 2013

We gave this dealership, and also our salesperson, Matt Tillapaugh, the rating we did because they were friendly, they didn't play games as far as the pricing went, giving us a very fair price on our new vehicle as well as a fair price on our trade-in car, and, finally, when we picked up our new car today Matt spent about two and a half hours with us making sure we understood all the technology this car has to offer (which is a lot!) and the set-up of all of the different systems. The sales manager, Todd Jacquay, was also very personable and helpful, as was the finance manager, George Brothers (although we did not finance the car, he, too, was very personable and pleasant). It was a pleasure to deal with Matt, Todd, and George, and we would definitely deal with them all again if we buy another Mazda product.

FWForce

29 de jun. de 2013

Nick Sheets took great care of me and my Dad with the purchase of my '97 Dodge Ram last week! It was great to shop for a truck and not feel like I was pressured into buying anything. From the moment he introduced himself to us, he was very attentive to exactly what we wanted for my first vehicle purchase. He was very patient, gave us our space, and worked hard at finding the exact fit for our needs. He was great; he made sure that we were comfortable with our decision... to us, it seemed as if that was more important to him than making a sale.

hayessd

28 de jun. de 2013

The customer service was superb! All questions were answered with complete clarity. The salesmanship was intelligent and sincere without the pressure you feel at other dealers. Sam Moun, Todd Jacquay and George Brothers made the purchase a pleasure. When are in the market for another car, we will definitely buy from O'Daniel Automotive a third time.

KyleHerman

24 de jun. de 2013

I had a great experience with O'Daniel Mazda. Sam was very informative with out putting any pressure to buy. I felt like the prices were reasonable from the beginning with out any negotiation/back and forth. George was also informative and had a lot to offer in regards to extended warranties etc. I will be coming back over the next year or two to purchase my wife's next vehicle.Kyle Herman

rickdfgfdagfdagfdag

19 de jun. de 2013

All very friendly and helpful. They want to get you in the right vehicle for you. They kept appointments and called back without being pushy.

Dgoff0427

18 de jun. de 2013

Greetings, it was my first visit/purchase at O'Daniel Automart and Matt Tillapaugh was very knowledgeable and answered all my questions. I first reach out via email to Matt with what I was looking for and prices. He almost responded immediately with several cars that fit my demands. He didn't pressure me to visit till I reached out to Matt and believe me people appreciate that kindness. I would recommend Matt and O'Daniel to family and friends. Thank you, Darren Goff

rthompson95

17 de jun. de 2013

Went for internet price being so good. Heinrich was very helpful over phone allowing one trip 2 hours away. Julie Kimes great on trade in.

RGreeno

15 de jun. de 2013

Very easy to work with & very accommodating. Matt is very knowledgable on the cars on the lot & answered all our questions. He made sure we got the deal we wanted. I would highly recommend him as a sales consultant. We have enjoyed working with him very much.

mal5317

14 de jun. de 2013

They all just bend over backwards to make sure you are getting the right car. There is no BS, they are not pushy. The service department is very efficent and all work is done as expected and on time. They are the BEST car dealer in Fort Wayne.

dianemstemen

14 de jun. de 2013

we were very impressed with our salesman and his knowledge of the car we were interested in, he was very knowledgeable, polite, and well mannered,and very patient with us, he seems to enjoy his job.

Heinrich

13 de jun. de 2013

Very good experience with never having buying a car. They should be more up front with pricing and financing but other than that it was good.

mongoeat

12 de jun. de 2013

Matt was a great help! He was very friendly and fair to me! Best customer service I have ever had! Very happy! The dealership was in great order very clean very friendly staff. If I had any question any one there could answer them. They know what they are doing their and have to customer service to back it up.

AW87

10 de jun. de 2013

This is my second Mazda purchase from Sam Moun and O'Daniel Mazda. We thought the price offered was very reasonable for a great car. The whole process was smooth and took less than 2 hours.

lovemazda2014

9 de jun. de 2013

Jeremiah Lowe was wonderful!!! Just bought my second vehicle from him, and IF I ever trade again I will look Jeremiah up!! Very knowledgeable of the CX5. Even set my phone up with Bluetooth & set my radio channels:)) What a guy! Kudos to Jeremiah! And Todd, George & Jesse!! Very, very nice & helpful.

brianwallace1963

6 de jun. de 2013

This is the third used car I have purchased from Junior. Its always my first stop. One before he started working at O'Daniel and two since. I have recommended my friends and family to talk to him on more than one occasion.

jaysmith12543

4 de jun. de 2013

It was a great experince. Junior had a housing issue he had to take care of and the others stepped in to help. I gave them a propostion that was difficult and they made it happen.

keithschreiber

2 de jun. de 2013

Top notch great service and great To deal with. I bought a used Saab love it. I would definitely buy here again. Thanks guys you are great.

tahlglass

2 de jun. de 2013

Matt was very helpful, but not pushy or aggressive. He was very knowledgable about the Mazda CX-5. We would not hesitate to recommend Matt or O'Daniel Mazda if you are in the market for a new vehicle.

Speedsix

2 de jun. de 2013

Sam Moun helped us with the purchase of a Mazda 3. He was easy going and helpful and I felt like he was honest and straight forward with us.

speaker

31 de may. de 2013

Our agency has had very reliable service from this dealership. Sam Moun has been a great contact person and very knowledgeable about the business. He is always willing to be of assistance to answer questions and provide great service.

VincentVirgilio

31 de may. de 2013

I started working with Junior a few months ago. He was consistently helpful and courteous (Friendliness = 5). We found the right car. But there was some confusion about the configuration. Eventually it worked itself out. But not without some disappointment on my side (hence Customer Service = 4, not 5). Nonetheless, it was a great deal (Price = 5).I'd refer friends and family to Junior and this dealer. However, take whatever measures you think appropriate to be absolutely certain of your target car's configuration. Then write it all down in a common explicit vocabulary and make it a part of the official pre-purchase paperwork.

RonaldAllen

31 de may. de 2013

Over the years I have bought many cars from Sam. He very knowledgeable and easy to work with. I trust him to help me get the best deal. I recently referred my daughter to him. She is very happy with her new CX 5. I tell all my friends to check with Sam.

Tylerho

30 de may. de 2013

Help was great, they came outside to greet us right away. After speaking to Eric Smith for a few minuets and showed him what it was we were looking for, he found the vehicle we purchased shortly after. Great staff, and would definitively recommend Eric to anyone who has any questions about automobiles.

giesemj

30 de may. de 2013

Sam is a excellent salesman. He was very informative about the Mazda CX 5. He knew the information about the suv and the comptition. He keep us up to date on the status of our suv. He gave my wife a very informative introduction to the CX 5. Very friendly, very informative and a great personality. Never felt more comfortable buying a car.

sgatchell

30 de may. de 2013

I bought a 2013 Mazda CX5 on April 30, 2013. I have waited to write this review as I wanted to see how the car drove for a few weeks before I commented. I have to say the salesmen, Junior Hammond and Matt Tillapaugh, were excellent to work with. They were both kind and professional. They were able to answer any question I had. It took a few weeks to come to an agreement on price but at the end of the day they made the deal happen and I was able to support the local economy instead of going out of the area for a better price. Matt worked hard to make the deal happen, he was fairly new to car sales but did an excellent job. I had no idea he was a new employee. Junior took his time showing me how everything worked on the new vehicle and made sure I was comfortable before I left with my new purchase. This is a great dealership to work with. They are attentive but not overly agressive. I took my time deciding on this vehicle and visited many other dealerships. This dealership was by far the most attentive and professional. I highly recommend you visit O'Daniel Auto Mart/Mazda.I love my vehicle, I am getting better gas mileage than expected and I love the way it handles. It is a small SUV but drives much more like a car.It was very easy to adjust to driving, especially since Junior spent so much time making sure I was comfortable and understood how everything worked.I received emails from various management people throughout this process. All of them were kind as well, the only mildly negative comment I would offer is, I was emailed and/or told by more than one management person that I would be receiving "coupons" in the mail, which to date I have not received.Thank you to O'Daniel Mazda and especially, Matt and Junior!

raskins01

28 de may. de 2013

This is the second vechicle we have purchased from O'Daniels and also the second from Junior. Both times they have been excellent to work with. We live about 35 miles from this dealership and have plenty to choose from around us but they have just stood out above the rest. My wife loves that she can get a ride to to mall while they are servicing her SUV, I've told them it would be cheaper for me to service it than taking her to the mall but they just don't listen to me......................

cjmcn

25 de may. de 2013

O'Daniel's is a great dealership to work with when purchasing a vehicle. We are repeat customers and each buying experience has been pleasant. Our sales professional was Jeremiah Lowe and this is the second vehicle we have purchased from Jeremiah. He is wonderful to work with! Not only does he have a great personality, but he has integrity - is truthful, honest and does what he says he will do. Not only that, he follows up after the sale to make sure you are satisfied with your vehicle. He does not high pressure you to purchase and certainly takes care of all the details. I would recommend Jeremiah to anyone that is looking to purchase a vehicle. He is a pleasure. Thanks Jeremiah for making the car buying experience painless!!!! Great Job!!!

nweookhin

24 de may. de 2013

The service was really good and employee was great especially Jeremiah Lawe. He is very friendly and really nice to customer. He explained every details about the car as much as he could. He was a great employee and had a lot of experiences about the car. I'm glad that I bought the car from this dealer.

wilsonkt6699

24 de may. de 2013

My experience at this dealership was awesome. Nick Sheets was by far the best salesman I have ever dealt with. He had absolutely no problem going out of his way to help me find the perfect car. I was also very pleased with the rest of the staff. Everyone at the dealership was so friendly and courteous. You could really tell that they are focused on giving the absolute best customer service possible.

diehll

23 de may. de 2013

I am very pleased with the superior customer service at O Daniel Mazda! I found myself suddenly on the market for a new vehicle when I wrecked my Saturn. I had test drove 10 other vehicles over several weeks before I went to O Daniel Mazda. I test drove a 2014 Mazda CX-5 Grand Touring AWD SUV at O Daniel Mazda and fell in love with it, however I wanted it LOADED! Junior Hammond was my direct salesman, he was polite, accommodating, friendly, and NOT pushy! Junior Hammond and Todd Jacquay assisted me by locating the exact 2014 Mazda CX-5 Grand Touring AWD SUV that I was looking for. During the finance process Nick Rusk and George Brothers assisted me, great guys! Again, friendly, polite, and accommodating! Thank you Junior, Todd, Nick, and George for your great customer service, you guys nailed it! I have had my new ride since May 11, 2013, and I am NOT disappointed, I love it!

kristahughes

23 de may. de 2013

We chose to buy at O'Daniel Mazda solely because of Jeremiah Lowe. He excels in customer service and friendliness. He truly understands how to treat customers. From the beginning of the sale to the end, he worked diligently. It was the best buying experience we have had purchasing a car. We will be back to see Jeremiah when we buy our next car.

rodrma01

23 de may. de 2013

Ryan was professional and courteous in helping me find the used car within my price range that I had provided. There were things wrong with the car in which he had pointed out and got them fixed before I drove off of the lot. Overall I was satisfied with my purchase and will consider O'Daniel when I decide to buy another vehicle.

aubrescheele1

23 de may. de 2013

Ryan is a very good salesman! He is so helpful and cares about his customers. He listens to what they need and he does the best he can do to get them what they want and need! I would recommend anyone who needs a new car to go to him!

haleighdawalt

23 de may. de 2013

Eric was polite and hardworking individual. I usually loathe going to places such as the car dealership, but Eric was very upfront and honest, which is hard to come by, and my wife and I walked away with a great car. Eric earned our business, and we will be going back to him if we ever need a new car in the future.

ckarst

22 de may. de 2013

I started my search for a vehicle on the internet. Matt picked up on the information and contacted me immediately. He followed though on all of my concerns and was very informative and found answers for all of my question. He walked me though the whole process of purchasing my car. I am very happy with the whole process,from the first time he called me to the day I drove my vehicle off the lot.He has even contacted me after the purchase, to make sure all was going good. He has assured me that he is still there to help me out,If I have any question or concerns on the Mazda 5,that I purchased. He was very understanding and very knowledgeable about what he was doing.He took me to George,for the financing of the vehicle and he,too,was very good to work with. Both men made my buying experience the best. I would recommend anyone looking for a vehicle to call them or contact them by e-mail.. E-mail messages were always answered in a timely manner. Great Place to do business,and both were great people to work with.

mdelong33

22 de may. de 2013

We had been looking for over a year for a vehicle and decided to set up a test drive with Nick Sheets. We came there and test drove a 2010 Chevy Traverse which we loved. We left undecided with no pressure at all from Nick. We got home and decided we wanted it because Nick did not pressure us at all into buying it. We than called him and told him we were coming back to buy it. We love the vehicle and how everything went buying it. We will do business with you again! Thank you,Jodi Stambaugh &Mike Delong

KellyWi

20 de may. de 2013

Ryan definitely went the extra mile to make my car buying experience a pure pleasure. Everyone with whom I have interacted at O'Daniel's has been simply wonderful.

lemenm

20 de may. de 2013

Jeremiah is an awesome salesman! He went above and beyond what we expected in a salesman. We really weren't sure what kind of car we wanted to purchase. Jeremiah took his time and answered our questions thoroughy about each car we were looking at. He is very knowledgeable. As it turns out, we left that day with a truck! We found Jeremiah to be very professional and very friendly. We definitely would recommend this dealership and recommend Jeremiah to anyone wanting to purchase a vehicle.

WSVrabel

19 de may. de 2013

We walked on the lot and were immediately directed to a salesman which we appreciated. We came just to look and learn as we were not familiar with Mazda SUV's. We appreciated being able to take a long test drive in both city traffic and on the interstate. Jeremiah and everyone we met were extremely friendly and helpful. We absolutely love our Mazda CX 9! It's truly the perfect car for us. Thanks to Jeremiah for showing us the car, being knowledgeable about the car and its features, and being helpful and funny. He made our time at the dealership enjoyable and helped get us a deal which we just couldn't pass up! We look forward to driving our Mazda for many years to come!

Truques

18 de may. de 2013

I was looking for another used vehicle called Junior Hammond he called me back had a vehicle and bought it with in 24 hours This is the third vehicle that I have bought from Junior and the second with in a month. Junior s customer service, friendliness and overall attitude was a great change of pace. Junior has delivered each time I have worked with him in finding a car. Most places it becomes a waste of time and frustration. I will call Junior first when looking for any car and will highly recommend to anybody reading this to ask for Junior if you want outstanding sales and service.

sdeneve

18 de may. de 2013

My overall experience with the dealership was great! I had been looking for an older vehicle to drive with good gas mileage, yet being for my children and I. Eric did a wonderful job and was not pushy! I would recommend going to see Eric and the others at ODANIEL for kind service and overall they will treat you right and your wallet with respect!

hspolty

17 de may. de 2013

This dealership is AMAZING! I went in to drive the CX-5 (which I love) and Matt greeted me at the door. He is a great guy, very knowledgeable, friendly and not at all the typical "car salesman". He took me out for a test drive and explained all the great features in the CUV. I told him I thought it was a great fit and they went to work on putting together a very fair deal. Matt left for vacation the morning after we signed for it and his teammate Jr took me through the car the next morning (it was too late the night we bought it, we wanted everyone to go home!). Jr took over an hour to explain the manual (what some of the nights mean, where to find things), hooked up my iPhone, called to get my trial of Sirius started, got all the auto settings to my preference and sent me away. He did not benefit directly from the sale and still took all this time with me to go over the car to make sure I was comfortable. The Mazda team (including their great Business Manager Todd- who went out his way to find a buyer for our trade-in by calling a bunch of his contacts) should be commended on their laid back, no pressure approach to a very intimidating process.I drove most of the cars in this class (some a couple of times) and the Mazda CX-5 surpassed them all. It is the best value for the money, best MPG (23 in the city!!!), and loaded with features that would cost $2-$5k more on other vehicles (Escape, Rogue, Tiguin, Compass, etc). Combined with the winning team at O Daniel Mazda, this was the best purchase I have made in a long time. Visit them and take a look at Mazda, they are doing some great things!

JeffStacymiller

16 de may. de 2013

Jeremiah went out of his way to make us feel valued. He searched out the right vehicle for us. The first one he presented to us was the one we purchased. That was easy for us!

JohnNinja

16 de may. de 2013

Working with Jeremiah, was a breath of fresh air. He was professional and friendly, and really worked hard to get us a great deal. Even after the sale of the Mini Van, that we got we talked about how great of deal we got and that He went over and above along with the O'Daniel Mazda store team to help get us into our mini van. If your looking for a used or new car, mini van, or truck, Jeremiah is a sales men that works for you. Will be coming to him again for the next car we get. He is a 5 star sale men

guin221

16 de may. de 2013

I knew what I wanted going into the dealership and Ryan was awesome!! He got me what I wanted at a great price and also helped my daughters to look at things. He was very helpful and friendly!

Staciebellam1992

15 de may. de 2013

Jeremiah went above and beyond to get me a great deal & take care of me through the process! He made sure to put gas in my new car & even hand washed it before I left since it was after hours.

rlzeddis

15 de may. de 2013

Ryan was great. He was very patient, friendly. We had a hard time trying to decide between a SUV and a Mazda6. He never pressured us at all. We chose the Mazda6. Thanks Ryan you will have a great future ahead of you.Thanks Linn and Rita

Smithjj06

13 de may. de 2013

Heinrich did an awesome job finding a way for me to get into the Jeep I wanted. He continually followed up with me and made sure we were both on the same page. He made the buying experiance easy!

sdglassley

12 de may. de 2013

My experience with ODaniel was very good. I had pretty much settled on a CX-5 based on my research of various Internet sources. When I stopped by ODaniel I was met by Matt. I let Matt know what I wanted and what my color options might be. I indicated I was a few weeks away from a purchase. Matt showed me a CX-5 and demonstrated some of the various options. Over the next few weeks Matt located cars not on their lot that my meet my needs. He kept me informed with no pressure to purchase. We I was ready I came back and test drove a car on the lot that happened to be perfect. Matt and Todd work a deal that was fair. The finance meeting with George was simple, quick, and no pressure to purchase other items. Then after the purchase, Matt made sure we understood all the operational features or the car and gave us a basic understanding of the accessories. I would certainly work with Matt and the team again.

EShearer

9 de may. de 2013

Matt Tillapaugh made me feel good about this car. He was very informative and not over-anxious (not pushy) to make a sale. I really appreciate his knowledge and attitude which made this a very positive experience. And, I will look him up the next time I'm in need of a new-used vehicle.Thank You!

soloone

7 de may. de 2013

I recently purchased a new 2013 Mazda 6 from this dealer. The salesman was Sam Moun. This is the second purchase from Sam.In both cases I found Sam to be friendly, informative, open to any questions, and he definitely knows his product. My questions usually go beyond the normal as I retired as an Environmental engineer and a former car technician. In every case, Sam was up to the task.The sales force in general were also very helpful. The whole experience was relaxed and non- pressuring, These are things that I like about this dealership!I would highly recommend this dealership and specifically Sam Moun.Did I also mention that the service department has always been polite and professional with me during my visits with my previous car, also a Mazda.

davidwenndt

7 de may. de 2013

I saw a car I was interested in on their website, and called them about it. Eric had it ready and waiting for me, he was very outgoing and forthcoming about the car. It made it painless and a good experience.The only complaint I had was the car was priced at the mint end of retail value; but the car that had a dented rear quarter panel, a missing rear view mirror, and the drivers window didn't roll up. None of these were critical damage to the function and performance of the vehicle, the drive train has no issues. But they were issues that should have devalued the car more than they did.

ADH1

7 de may. de 2013

We had a great experience with Nick Sheets and Matt Tillapaugh. They were both every efficient and friendly. Also very knowledgeable. Nick assisted us on our first visit to the lot and helped us begin our selection process. Matt helped us on our second visit where we finalized our decision. We returned on Monday to finish the paperwork and met with Nick again. A great team. We appreciated the fact that they were not territorial and worked cooperatively. Good follow-up too.

ktowsley

6 de may. de 2013

We shopped around for two weeks and I had 5 salesman cards in my wallet. Jeremiah was the least pressuring, most knowledgeable, and most down-to-earth of the five, and the O'Daniel showroom was sharp looking and the lot was full of everything I wanted to test drive. We test drove 5 cars on their lot, and left and came back, and Jeremiah was patient and never pushed us. Ultimately, a suggestion he had made early in the process was the car we bought in the end. Then I met everyone else, and everyone is friendly. They make sure you know where the service center is and everything. Nothing to dislike here, worth the visit.

LolaAut

6 de may. de 2013

Great experience. I went to the dealership and less than an hour later drove out with my new CX-5. Great car, (cant get it away from my wife. Considering a second CX-5.

LynnSible

6 de may. de 2013

We wanted to upgrade from our previous Mazda model. Junior Hammond was very helpful and very prompt in getting us the exact Mazda we wanted. Junior was very cordial and showed us everything in the Mazda book that we needed to know. He introduced us to the service dept. and told us to call him if we had any questions after we went home. The whole buying process went very smoothly. When we want a new Mazda we will certainly come back to Junior Hammond and the ODaniel dealership.

mtran5169

6 de may. de 2013

Eric was very helpful and was really patient while I drove a lot of cars trying to figure out what I wanted! It was my first time buying a car and I felt very comfortable and not under pressure to buy the first thing I liked.

vmex151

6 de may. de 2013

Excellent customer service all around. Before, during and after purchase was excellent. Overall a laid back dealership. There was more pressure to get me into the car that was the best fit for me rather than the car that was the best fit for them. Sales staff was extremely friendly even after the sale, ensuring that anytime I was at the dealer, I was as comfortable as possible. Matt was an excellent sales rep, knowing nearly everything about his inventory and openly admitting if he wasn't entirely sure. Given my experience with the dealer I would absolutely recommend this dealer for anyone looking for a car.

cvoglewede

5 de may. de 2013

I went to O'Daniel to upgrade from a Subaru Forester to something with third row seating to accommodate my family. Nick Sheets greeted my mother-in-law and I, and instantly made us feel relaxed. He got me whatever vehicles I requested to see and let me drive without coming along and hovering in the back seat (as has been my usual experience at other dealerships). That alone time gave me a chance to really take in the vehicles and made all the difference in me purchasing. I never felt any pressure from him one way or the other, which was great. He kindly suggested I take a look at the Ford Flex, even though I had test driven one at another dealership and didn't like it. He was not pushy, only informative. Because of him, my family feels comfortable and relaxed in our new (used:) Flex. We've taken it out of town twice in the first month and had a very smooth ride. George and Todd were very easy to work with and accommodating. Our entire experience was phenomenal and unlike anything I've ever experienced before. We will definitely be back and I will make sure to send people your way. Thanks Nick!

wej5691

3 de may. de 2013

My recent used car purchase from O'Daniel was a very enjoyable experience. The sales associate I dealt with was quite friendly and very knowlegeable. I never felt overly pressured or made to feel uncomfortable throughout any part of the process. The other support staff that I dealt with were equally as professional. I would highly recomend a vehicle purchase at O'Daniel.

jbiehl

29 de abr. de 2013

Jeremiah Lowe was the best car salesman I have ever had the pleasure of working with! He was low key and no pressure which was a refreshing change. He was friendly, knowledgeable and funny. I will recommend him to anyone looking for a great car buying experience and I love my Mazda CX-5. Jayne

amlawson3838

26 de abr. de 2013

2nd lease from this dealership, as always, there was great service and friendly, helpful people! Wish they had a dealership in Warsaw, IN, not such a long drive to get to them!

Tilly24

24 de abr. de 2013

Buying a car is always stressful because you want to make the best purchase possible to benefit your daily needs. Matt worked very hard to find me the exact car I was looking for the time I spend doing business with him. I must say he was very accommodating to my wants and needs as a buyer, and I truly believe he cared deeply about my concerns when I was looking for a car at their dealership. Not only did Matt go out of his way, but the whole company did everything in their power to make sure I was happy with my experience. I will not only look into doing business with O'Daneil Mazada again, but I will definitely refer people to this location first before any other place.

spiritbone08

24 de abr. de 2013

Matt did a great job of helping me to find a car that I was truly happy with and got it down to a price that was perfect for me and my family. I could not have been happier with the service that I received from Matt. Will keep him in mind when purchasing my next vehicle.

sdblair07

22 de abr. de 2013

I found a vehicle online that I was interested in finding out more about. I then came across a Mazda 3 hatchback 5 speed manual transmission that sounded and looked great from the pictures and description on autotrader.com. They had a phone number listed that I called and was able to speak with Junior Hammond. I told him the vehicle I was interested in and he checked to make sure it was still on the lot. Unfortunately, I had to drive three hours away to look at this vehicle, but it was the only one I found within a 200 mile radius of where I live. When I arrived at the dealership the Mazda 3 was already clean and spotless pulled up front ready for a test drive. As I entered the building I was greeted by 3 salesman who all had smiles and seemed very friendly. I talked with Junior and gave him some information, we looked the car over and hit the road. The vehicle drove really smooth, was very clean, and shifted very easily. Needless to say, I was very interested in driving this car home. He was able to run a credit report and punch some numbers which came back positively. They worked with me and were able to pay off my the vehicle I was trading in which was great news. I was then lead to George Brothers, the finance manager. He was a very friendly guy and did everything he could to get me a loan for the Mazda. After a few attempts, the banks the contacted as well as my bank were unable to give me a load amount high enough for the price of the car. George was able to contact a few more banks and with the help of Todd Jacquay, they were able to decrease the price of the Mazda and give me a little more for my Jeep, I thought that was very thoughtful and could clearly see they wanted to sell me this vehicle. With that being said, I didn't have a lot of money that I could put down, but was able to work out putting 200 dollars down. They re-worked the numbers and we were able to come up with number that I couldn't pass up. A few minutes later, I was in the car driving home. The drive up there was pretty far, but the drive home was a lot better, especially with the gas I saved compared to the Jeep. I would definitely recommend O'Daniel Auto to anyone looking for a great car at great price and willing to work with you. They are great people to work with.

rmd2010

21 de abr. de 2013

I went to many dealerships in search for the best car for me and none of them had as good of customer service as O'Daniel. I was met at the door by Eric Smith and right away he jumped at the chance to help me find exactly what I was looking for. When my original search didnt work out he called me days later to tell me about a used car that had just came in that he though was perfect for me, and he was right! With Eric's help and the rest of the O'Daniel team I got myself a wonder used car that fits exactly my needs. It would not have helped with Eric's help and all the effort he put in. I was a first time buyer and had no idea what I was doing, but with O'Daniels help< I got the perfect car for a great price! They were never pushy, but always there to answer questions, and anything they could do for you! Eric even helped me clean out my old car in the pouring rain after I bought my new car! I will not buy a car from anyone from O'Daniel again! And I will be sure to recommend any one I know to them as well. I could not have asked for a better experience buying my first car!

jmdc34

21 de abr. de 2013

I visited the Mazda dealership in South Bend before going to Ft. Wayne. Junior was the difference between night and day re the two dealerships. Junior was friendly and easy to talk with but more importantly he knew the vehicle and could answer my questions as I considered different models of Miata's. He kept me informed as we talked/negotiated over a months time and in the end was clearly the person and dealership I wanted to work with even though ODaniels is much farther away than the more local dealership.

GeorgeHP

20 de abr. de 2013

Sam Moun was very easy to talk to and gave us a lot of information about the CX5 that we were interested in. He didn't put pressure on us to buy at that very moment. Set everything up so we could take a nice test drive and also took the time to show us different models so we could see what added features were on other CX5's. Also explained how we could get the exact CX5 we wanted. We appreciated his helpfulness.

valerie.l.jackson.5

19 de abr. de 2013

I recently purchased a Mazda 6 I touring from Junior. He said he would be there during and after the sale. I needed my tint fixed and a minor exhaust repair (my fault). He picked up my car, took it two places for seperate repairs, and delivered it back before I got off of work. He also got me a great deal on the price of the repairs. I'm never shopping anywhere else. They go out of their way to help even after the sale.

Lmiller528

15 de abr. de 2013

I was car shopping last week and went to 4 dealerships besides Mazda. I had done some research online the week before and was contacted by several salespeople over the phone and through voicemail. Junior was friendly and not at all pushy. He listened to what was important to me and never tried to sell me more than I needed. He worked quickly and efficiently to get a price I was comfortable with and explained every part of the process in a way that was easy for me to understand.Car shopping has always been overwhelming and intimidating. Junior made the process easy and then explained my new car to me so that I can feel confident behind the wheel.George helped with the financing side and also made the purchase so easy. Thank you, Mazda"

Percival

13 de abr. de 2013

We entered the dealership questioning what we wanted. We were undecided about make[ as we had visited other dealerships] and five versus seven passengers. Jeremiah was patient and knowledgeable. He presented us with several models to test drive. We received the pricing from Todd and neither gentleman placed any pressure on us. We made our decision a few days later and then encountered George. He was so easy to work with. Truly everyone was professional. Jeremiah was so informative in his explanations of the car's features before we drove away. This is the first time ever purchasing a car was so easy. Nick gave us a figure for our old vehicle that we would sell to our daughter. In the past I would drive home in a bittersweet mood after buying a car. I drove home singing, "oh, baby, I think I am going to love you!" Thanks, guys!

Gartcj01

12 de abr. de 2013

Sam made buying my first car a complete pleasure and a breeze. I loved how helpful and friendly everyone there was. I did not feel like I was being bought and sold like I have heard so many of my friends say they got screwed that way. I felt extremely happy and confident with my purchase. Thank you Sam and O'Daniel Mazda!!!

rhohman

11 de abr. de 2013

Heinrich was very professional, answered my questions and best of all I did not feel pressured. It was a terrific buying experience. I would buy from him again.

Acombs29

11 de abr. de 2013

Love my car and had great service any problems I had matt took care of them right away. I hope to buy my next car from there.

Truques

10 de abr. de 2013

I visited the dealership to look for a used car. The Sales employee Junior Hammond was very courteous, friendly, customer service oriented and his car facts was superb. I would highly recommend anybody to come here to purchase a car from junior. Juniors experience in dealing with the public showed before during and after the car was purchase. This dealership should be very proud to have a salesman of this caliber. Their is no doubt that I will come back when looking for another car and will tell all the people I know where they can go to get excellent service. In this day and age is hard to find this kind of excellence! Keep up the great job!

kstrh83

9 de abr. de 2013

After driving the my first car for 12years, I was ready for something new and have always like Mazdas. A family member of mine was also looking for a new car and had been all over Ft Wayne for 4 months testing driving all the different makes and models available. After looking over a consumers report, we knew Mazda was the way to go and the sales team backed up everything we had read. So when I finally got into the dealership to test drive, Jeremiah was very personable and made the experience very enjoyable. I was able to test drive a couple of new 2014 Mazda6s and loved them right away. It was very apparent that Jeremiah was very passionate about the brand he represents and was very knowledgeable about the different features of the car. I appreciated the time he took to sit with me and customize the car to me in showroom. Both Todd and Jeremiah were very patient with myself and mom. They made sure that we had all the information we needed for making our big decision. We ended up coming back the next day and purchasing 2 cars! When I finally saw my plates on my 2014 white Mazda6, I knew this car fit me perfectly. Todd and Jeremiah worked with us to give us a great deal on 2 cars and we were very anxious to drive the cars off the lot.I think Jer still owes us some Starbucks ;)Also, a big thanks to George! Even though we had to cut a big check he made the process painless and easy to understand; plus he had some pretty funny jokes.

jbohyer

9 de abr. de 2013

Great experience from initial negotiation of trade in through the final sale! The dealership was willing to work with an aftermarket accessory to be installed on the truck including fixing a crack in the front bumper while I was on vacation!

chrismatthews40

8 de abr. de 2013

I worked with Eric Smith who had a great personality and was very friendly to work with. I rated the overall experience and the price a 4 because I felt when it came to negotiations there was some more wiggle room either with the price of the vehicle or my trade-in, however through my efforts of attempting to get my total finance package below or at my intended dollar amount I was unsuccessful and ended up paying a higher amount than I wanted to.

FlickCop

6 de abr. de 2013

THIS IS MY SECOND PURCHASE FROM THE DEALERSHIP AND THE PROCESS WAS GREATJUNIOR AND TODD WORKED THE DEAL PROFESSIONALLY, STRAIGHT FORWARD, AND EXPLAINED THE INCENTIVES.EVERYTHNG WENT WELL AND IN A FRIENDLY ATMOSPHEREI HAVE ALREADY RECOMMENDED A FRIEND TO SEE FOR THEMSELVES THAT THE SALES STAFF AT THIS DEALERSHIP IS WORTHY OF A BUYERS TRUST

Thorpeyr

5 de abr. de 2013

I bought a used car here. I first inquired about it through the cars.com app. They responded within an hour. Nick steel was very helpful and professional. The buying process was painless. All of the people that helped me through the process were friendly and professional. The price they were asking was very reasonable. They also offered me a great price for me trade in. I would highly recommend odaniel Mazda to anyone looking to buy new or used. I couldn't be happier with my experience.

WyattJ1

3 de abr. de 2013

I gave a rating of all 5's because I truly had a pleasurable experience at O'Daniel Mazda Automart. My sales associate, Sam Moun, was fantastic. He was professional, friendly and I felt he truly had my best interests in mind. I would highly recommend him and this dealership!

courtneydupriest

3 de abr. de 2013

Eric was a pleasure to work with-very knowledgable& not pushy. I felt that the pricing was very fair, and when there was a minor problem with the car (brakes), they took care of it with no questions asked!! I would definitley purchase another car from O'Daniel again!

Thorpeyr

2 de abr. de 2013

Nick Sheets was a pleasure to work with. He was very professional and answered all of my questions. He let me take my time in making a decision. The price was more than reasonable and they offered me top dollar for my trade in. I would recommend Nick and ODaniel Mazda to my friends and family. I couldn't have been more happy with my experience.

digitalsolo

1 de abr. de 2013

I had a very good experience with O'Daniel. We had some misunderstandings about the trade-in value of my car and Junior was very helpful at tracking down the issue and resolving it. I would be very happy to do business with them in the future.

Quilter1

30 de mar. de 2013

We gave them this rating because they were very friendly and not pushy about selling us a vehicle. Our salesman was very courteous and just a nice all around guy. The finance guy and manager were also nice and friendly. They were all efficient and tried hard to get us the deal that we wanted.

Lknitter

28 de mar. de 2013

We worked with Matthew in purchasing our new car. Matthew was very attentive and delivered nothing short of amazing customer service. He followed up very well and went above and beyond to assist us in our car buying process. Thanks Matthew for a great experience.

rampsu33

27 de mar. de 2013

Thank you for the great service. Your salesman, Matt, did a very good job explaining all the features of the Mazda CX5. Did believe the dealership could have lowered the price some. Glad I have a dependable SUV in my garage and hope to have many years and miles ahead.

Yoshie

27 de mar. de 2013

Absolutely loved my experience here at Odaniel. My dealer was very friendly and had excellent customer care. I am very satisfied with the car I purchased and would recommend this place to anyone!

sschippers

25 de mar. de 2013

Believe me, in the past few months, I've walked in and out of quite a few dealerships. So imagine my surprise that upon entering O'Daniel Mazda, I was greeted warmly and with treated with utmost respect. I asked for Matt, with whom I had communicated via email regarding a Mazda 3, and Junior told me he was not in, but that he'd be glad to assist. Junior promptly located a car on the lot which closely matched my inquiry, and as I drove, he pointed out the vehicle's features. Knowing that I was not prepared to purchase that day, I revisited the dealership 3 more times, and Matt allowed me to put the 3 through its paces in various road conditions. Upon arriving at the dealership each time, I was greeted by name by the sales staff. Never did I feel pressured to purchase, nor did I feel condescension of any kind; rather, each member of the O'Daniel team was patiently confident that the Mazda 3 would win out. Not only did Matt follow up with me, but he also promptly found THE vehicle I requested. So,after driving my "runner-up" make and model several times as well, I chose to purchase the Mazda 3. Yes, the car is "ahhhmazing, daaahling," but the individual regard of the sales team sold me: not only on the vehicle itself, but also on the promise of prompt, reliable, individual service in years to come.In fact, my experience was so positive, I think I may just drop in and surprise them all with an "electric Amish" hand built pie.....

scottsmalibu

13 de mar. de 2013

Went in for recalls on my mazda and left with a new car. It fits my family great. The service was good and I enjoyed the refreshments.

wendybad

13 de mar. de 2013

Wonderful to work with in every aspect. No pressure in any part of the process. Went out of their way to help put me in the vehicle that was best suited for me and my family.

lawn1782

11 de mar. de 2013

Recently purchased a 08 Saturn Vue from this dealer. I had the pleasure of working with Nick Sheets as my sales professional. He was very pleasant, not pushy what so ever and seemed to truly care that I was getting into a vehicle I wanted. He is a wonderful guy to work with. I did not feel like they only wanted a sale. They treated my family like we were a part of their "O'daniel family" We also had the pleasure of working with Nick Rusk, whom allowed me to take the car home overnight so we could check to make sure everything on the car was working as it should. We did end up financing through the dealership and worked with George Brothers who was also very friendly. I would highly recommend working with O'daniels again! Thanks guys!

sufons

11 de mar. de 2013

Loved Jeremiah, he did everything to make this deal happen without any pressure. Great knowledge about the car. Sales process went very smooth. Had the plate on the car while we were still in the finance department.

ANGEL51661

9 de mar. de 2013

I had never bought my own car EVER........ My daughter and I were going to pick up her car and all she talked about was how great of a salesmen she had been talking to. Of course while I was there I had look also !!!! Heinrich was AWSOME , Most friendly and helpful. Me and my daughter laughed and laughed he felt like we had know him all our lives. Needless to say I just picked up my new car last night, Absolutely will always use Heinrich from now on. Also will send plenty of people his way. Thanks ODainels wish you were not so far away I would stop in and just say hello . Angel Delaney

howpat

7 de mar. de 2013

We visited this dealership one Saturday afternoon with the intention of just looking at a car. After meeting Jeremiah and taking a test drive, and discussing the price and trade in of our car, we drove out of the dealership several hours later in a new 2014 CX5. It was a very positive experience and Jeremiah is a super nice guy and a great Salesman and we love our car.

nursebethany81

6 de mar. de 2013

Eric was very helpful. He made sure we got a great car and took care of any concerns. This is the second car we have bought from O Daniel Mazda and we love it there! We would recommend them to everyone!

bucgirl

5 de mar. de 2013

I was just looking and had a print out of a couple of Ford Edge's that I saw on the web site that I wanted to look at. When I walked in, Heinrich greeted me with a big smile and was so friendly. The one Edge I wanted to see was in the process of being sold, but Heinrich took my information and got me in a test drive in the other one right away! It was very nice, but the cream color was kind of plain to me. I told him that I liked it...but. He totally understood that women tend to look at he color of the vehicle, we don't like boring. But, he found another Edge at the New Haven store for me that was sport blue that he could get over on Monday for me to look at. It was a little higher in price than what I wanted, but it also had a lot of the features I was looking for. So, Monday I came over only to find that someone saw it sitting on the lot and was interested in it also! Crap! Heinrich was bummed too, but had a back up plan. Turns out the other Edge I wanted to see the past Saturday didn't end up getting sold afterall. The financing fell through and the car was again available. So, heinrich had it waiting for me and my mom (she is my conscious when I car shop) ready for me to test drive, until I could try out the blue on. Needless to say, I never needed to see the blue one. As soon as I sat in the Cinnamon (yes! cool color!) one, I was hooked. It didn't have all of the features I was looking for, mainly a sunroof, but everything else, including the amazing prize, had me hooked! After the drive, I was sitting in the back seat, amazed by the room, when Heinrich came out and told me what was going on with the blue one and I told him not to bother...this was the one for me. I think he was a little shocked but very happy that I liked the Cinnamon one. He admitted that he thought I might really like the color. He is a very wise salesman! He had listened to what I wanted and delieved! Nick gave me a fair price for my trade in and George was so easy to talk to through the financing, which I know most people fear. But I had money down, with a trade in, and great credit, so I knew it wouldn't be painful. Plus, he got me an awesome loan rate! My payments are exactly where was wanted them to be. Even when I noticed that a hook was missing above the back driver door *BAM* the guys went out right away and got that taken care of for me right then and there! That is customer service! Needless to say I was beyond pleased with my experience. Heinrich was so fun to work with. He always had a big smile and a great sense of humor. I am a very outgoing person, so it was so nice to work with someone who was just being themselves and not a scary-pushy-car salesperson that everyone fears. My mom will be needing a car in the next year and she has already said that when it's time, she is going to see Heinrich.

theleefam4

4 de mar. de 2013

Nick is always willing to try to accommodate the customer beyond the sale. I appreciated the way he took time out to attend to my car service and arrange for me to be able to make an appointment on time. Thank you Nick!

sbates1022

2 de mar. de 2013

We were at the dealership to decide between the CX-5 and the Mazda 3. Sam Moun did everything he could to help us make the right decision. He was very helpful and answered all our questions. he didn't pressure us and gave us time to think about our decision. He also made it possible for us to purchase some rims off of another car and have them put on our car for a really reasonable price. We were so happy with the car when we saw it at the dealership when we went to pick it up. We decided on the Mazda 3 due to it's great value. We have had the car a little over a week now and our extremely happy with it. Sam even helped us set up the Bluetooth in the car and went over the features with us before we left. He also went through the books with us and no salesman has ever done that. We also really appreciated the phone call from Sam making sure that we were still happy with the car and everything had gone well. Even though our interaction with George Brothers was brief(just signing some papers) he was very nice and friendly to work with. I have highly recommended this dealership and Sam to many of our friends and family and anyone who asks about our car. We were very pleased and would go back and deal with Sam again.

tirey2

2 de mar. de 2013

I bought a new (to me) car last week, and had a great experiance. Junior helped me thru the process, answered all of my questions, and showed me around the dealership, and where to go to have my vehicle serviced. Thanks for the great experiance!

KathyMcEvoy

28 de feb. de 2013

We had been through several dealers before coming to ODaniels, and I still was not yet quite sure what I wanted to buy. The other dealers made absolutely no attempt to assist. There was a truck on the ODaniels lot that I thought I wanted, but come to find out, it was not. Ryan, asked several questions to try and determine if there was something else that might work for me. I ultimately decided that the SUV he found in a different ODaniel lot, was what I wanted. Had Ryan not showed me that vehicle, I would have missed a great little Ford that I have fallen in love with.

vhalleck

27 de feb. de 2013

Eric Smith was amazing!!... I contacted him, explained to him what I was looking for, and my price range. He called me less than an hour later, he found me EXACTLY what I was looking for, and I drove my new truck home that very same afternoon, for a lot less than I had seen at other dealerships. He far exceeded my expectations. I could tell he really worked hard to make sure I got what I wanted and to make sure I was happy with my purchase. He even hand washed it for me before I got there. They really do go above and beyond customer service. I recommend Eric at O'daniel to anyone who is in the market for a vehicle.

mkshaf2105

26 de feb. de 2013

The process was quick and easy. I received a price just under KBB fair market price. Salesmen were low pressure, knowledgeable, and honest. Although the actual purchase process was incredibly lengthy (2 hours from settling on price to driving away) I was well taken care of.

Softball11

23 de feb. de 2013

Coming to the O'Daniel Mazda Dealership was an overall good experience. The staff was welcoming, helpful, and pleasant. With the vehicle that I purchased, work needed done; therefore, O'Daniel took care of the issues and still kept the price at the same amount. Plus doing all the homework necessary when buying a used vehicle, the price O'Daniel was asking was very reasonable and affordable for a college student such as myself. Knowledgeable about the vehicle, getting it serviced with no charge to me, and being helpful in the process I would recommend O'Daniel Mazda to individuals I know looking to purchase a used vehicle.

mlammeier010

19 de feb. de 2013

We wanted to take the time to thank Sam Moun for making our experience with buying a new car flawless and efficient. We have purchased several new cars in the past however, hands-down, ODaniel Mazda has been the most customer oriented. Not only was the atmosphere relaxed, but Sam was very knowledgeable and really strived to work with us on the cost to purchase our vehicle and deliver exactly what we wanted. George Brothers was very proficient in getting the paperwork for financing completed. It was the fastest we have ever spent in signing all necessary documents. We will most certainly recommend ODaniel Mazda to our friends, neighbors and co-workers.

JRC87

16 de feb. de 2013

Junior was amazing. He worked with my budget and got me in a car that definately fits me. He was never pushy and made sure i was satisfied. Overall i would definately go back if i ever need another vehical. Way to be awesome at your job junior!!!!!

AmyElzey

14 de feb. de 2013

We visited the Dealership on a Tuesday night and had purchased a car with all 3 of our kids ranging from ages 2-10 with the 10yr old being Moderately Autistic. We purchased 7 cars at different dealerships over the course of 11yrs. This by far has exceeding being "Great" overall. I train employees on customer service skills and have an expectation on how employees should treat their customers. Every situation I am in I rate them myself and take that back to my employees to train on the good and bad of that experience. I can say without a doubt the employees at the dealership impressed me. The process did take a little longer than what I expected but they were always coming back and making sure we were still "ok". We seen and passed many employees there and everyone smiled and asked how we were doing. I did not come across one person that did not greet us with a smile. Not only have I already spoken to others about the great service we received here We will being using O'Daniel Mazda as our "Dealership".

Wilnlisa

11 de feb. de 2013

I recently purchased a '06 Chevy Trailblazer. I am very satisfied with the vehicle and Jeremiah was a great sales rep. My overall experience at O'Daniel's Mazda was excellent and I would recommend this dealer to anyone.

jenriley

10 de feb. de 2013

I live in Indianapolis and had been looking for a car for a while but had such a bad experience with several of the car lots I had been to. In fact, I walked away from purchasing 2 other vehicles at other dealerships because of the bait and switch tactics used at one and having to pull teeth to get the finance guy to give me specifics on loans and rates at another lot. I decided to look at two different places while I was visiting family in Ft. Wayne, Bob Rohrman and O'Daniel's. I went in and met with Heinrich Hilger who took the time to listen to all of the things I wanted in a car (which weren't necessarily all going to happen with my budget), was able to cut through everything I said and really hear what was most important to me, but then proceeded to still show me a several different cars that came close to all the different things I said I was looking for. He encouraged me to go home, do some research and let him know how else he could help me. There was no push to close the sale or get me out the door that day with keys in hand. I then went to Bob Rohrman's and had such a different experience.I then did what Heinrich suggested and I went home and thought about my options and did my research. Though there were cars that were comparable in some respects at other places, absolutely no one was able to come close to equaling the care and time they took with me at O'Daniel. Really, that's what it came down to for me. I liked the car but I loved the customer service. Even though I had a tight budget, I still felt like I was important and they were willing to do whatever they could to help me find the best car for me. I had and still have no doubt that if I need anything after the purchase of my car, Heinrich and the other employees at O'Daniel would not hesitate to help me in whatever way they can. I couldn't say that about any other lot I visited (and I went to a lot of them)! When I went back to buy the car, Heinrich again took so much time out of his day to help me narrow down all of my choices and worked incredibly hard to get me a great deal on my car!Though I live in Indianapolis, I have no regrets about buying my car from Ft. Wayne. I love my car even more today than the first day I bought it!

heatherthomas904750

8 de feb. de 2013

We were able to get an awesome van for a great price!! I would recommend everyone I know to buy a vehicle from here. Everyone was very welcoming and helpful. Special thanks to JR for giving us such a great vehicle that I love.

nhouser

31 de ene. de 2013

I was looking for a new car and had already been to one other car lot before my daughter introduced me to Junior Hammond, the same salesman that helped put her in a new car a year ago, and was thrilled with his whole approach. He was very friendly, knowledgable and not at all "pushy" compared to the other car lot. He answered all of my questions and showed me everything about the car. He introduced me to Todd Jacquey who was also very helpful! They both showed me my options and found the best interest rate to keep my payments right where I wanted them. They both knew I was not taking the car home that day and did not try to push me into anything. I called the next business day to tell them I wanted the car! We made arrangements to close the deal when it was convenient for me. George Brothers was the one to close the deal and also informed me of other options that O'Daniel offers. He did not push those on me either as they would have raised my monthly payment. I was also introduced to Jesse Moore the service manager. He was also very friendly and knowledgeable about the service department. I love the fact that they will pick up my car from work and deliver it back to me so I do not have to take time off from work for service and routine maintenance. Jesse made me feel very comfortable with putting my trust in the service department. It was a pleasurable experience from the start to the end. I would recommend this dealership to anyone! I do have to admit that I had high expectations before I went due to the service my daughter received and still receives. She has been dealing with O'Daniel for the past 13 years and states that she feels like family. I am now happy to say that I am part of the "family" as well. Thanks again for the Excellent service!!Deb Richardville

AO88

28 de ene. de 2013

Everyone was very helpful during the car-buying experience. Junior made sure we were happy and was very patient with us. Junior and George made sure we were satisfied with our options, the use of the vehicle, and helped us by giving us ample time to make our decision.

tracehamil

22 de ene. de 2013

Ryan was great!!! I was in need of a car quick so i gave Ryan my wishlist and where i wanted to be payment wise. That same day he called me back and said he found the perfect car and he was right!!! The paperwork process went by quicky and easily. Ryan really treated me like a close friend. O'Daniels and Ryan Keebler is always a great decision.

maryoinfw

22 de ene. de 2013

Junior Hammond has provider me with the best customer service regarding the purchasing a new car. He has gone the xtra mile to make sure that I am happy with the car and the service departments at O'Daniels. He is a great asset to O'Daniels.

crsni234

21 de ene. de 2013

I had been in the market for a new or used vehicle for at least six weeks. My last four vehicles were purchased from the same dealer so this time I decided to look around and see what else was out there besides and Impala or a Regal. I searched and searched, sat in, drove, price checked and researched maintenance information on everything I liked. After much searching I decided on a one year old Ford Edge. This was the first time in my life (and I 53 years old) I have ever thought about purchasing a slightly used car.I contacted Ryan about another vehicle that was in ODaniels New Haven lot. After looking at it, I realized that was not the one for me so I asked the salesman (Tony) who was helping Ryan out by showing me other options to offer suggestions. Much to my surprise, the first one he suggested was an instant WINNER! I drove the Ford Edge, fell in love and the rest is history. I called Ryan, told him I wanted the Edge, he made arrangements for me to pick it up the following day. I had prearranged financing so all went like clockwork. I would recommend anyone to contact Ryan Keebler and ODaniel. I have no patients for the price game etc. and guess what? I didnt have to worry about that.By the way, when talking to Tony about helping me out he said all the sales team are like family and extend a hand to help each other whenever needed without another thought. This REALLY impressed me! I like the family feel. Thanks Ryan for making buying this vehicle such an easy and relaxing experience. Buying a new car is a big decision and your expertise and professionalism made things flawless.Chris Snider

dontherock02

21 de ene. de 2013

My family stopped in just to test drive the Mazda5,but really had no intentions of actually purchasing it. We just wanted to see how it compared to a normal mini-van. We met Jeremiah and were blown away by his enthusiasm, pride, and his openess about being a Christian. After driving the Mazda5, we new it was what we were looking for. However, we were no in good shape on our loan from our Kia, and did not think or expect that a deal could be done. Jeremiah worked with us and his manager and obtained us a great package that worked for us! He is not the typical salesman that we have ran into several times before at many other lots. We will be spreading the word about him at O'Daniel to all our friends and family. Thanks Jeremiah - stay strong in your convictions!

keijharr

20 de ene. de 2013

Very friendly and honest approach to selling used vehicles. Avoided the stereotypical tricks and manipulations that many used car salesmen are notorious for and were very respectful of our time during negotiation. Prices were reasonable and they don't charge unnecessary fees. Highly recommend!

Mildred Rash

18 de ene. de 2013

We were met by Russ when we arrived and he was very helpful, pulling up a used car for us instead of walking all over the lot on a cold windy day. We examined 2 different vehicles and decided to return the following day to test drive the 2 cars.We ultimatedly decided to make an offer for a car and received a good price which we accepted. Russ was knowledgeable on the cars available and helpful throughout the process. We also met Jess, service manager during our visit. When a question arose after we were home Jess returrned our car and answered the question. We would not hesitate to recommend the dealership to our friends.

skwolfe

13 de ene. de 2013

When the transmission went out on my husbands car we needed a new car and needed it fast. Russ and Nick did a great job finding us a used car that fit our needs, and our budget. George arranged our financing and made the process quick and painless. From start to finish everyone at O'Daniel Automart was professional, friendly, and fun to deal with.

cfoughty

10 de ene. de 2013