Brent Westrick

6 de oct. de 2016

I recently Purchased a very hard to find 2017 Toyota Tacoma. Everyone I met at the dealership was very nice and helpful. The purchase was very fast and painless. I drove from Clovis CA to purchase the vehicle and I would do it again in a heartbeat. Great Experience.

Robin

30 de sep. de 2016

It is so wonderful experience buying used car from One Toyota. There are risks buying used car. One Toyota can provide excellent services to help customer to buy a satisfied used car.

Jilleen Thiry

28 de ago. de 2016

Exceptional service. I worked with one person, Derek L., throughout the entire process. The price was fair, car is in great shape, and, really, a completely BS free process.Looking for cars I usually get the predator/prey vibe. Not so at One Toyota. It was a refreshing experience to not be hounded by six sales people at once which is par for the course any where else.If you're looking for a new or used car... this is the place to go. I chose to drive all the way to Oakland (an hour away!) because of the price/and customer service when I had a Toyota place less than 15 minutes from where I live.Ask for Derek Laubach he's makes the process pain free.

San Ramon Steve

19 de jul. de 2016

I went looking for a used Avalon Hybrid, the Sales Manager Loc Nguyen waited on me. We test drove 1 car, I liked it. We went inside and for only 20 minutes he did some rough calculations of the value of my 2011 Toyota Avalon and cost for the newer car. I did not purchase from Loc, I found a car not available at his location. Loc's service was outstanding and I would recommend him to all who go to One Toyota of Oakland.

Judy60plus

17 de jul. de 2016

This was old fashion service. Where the service manager really looked after me. Patiently answered all my questions . Made me feel that he cared. I was having my car serviced and everything was thoroughly explained to me. I was treated with respect and care -rare in these days.

Bay Area Dog Walker/Entrerepreneur

21 de may. de 2016

My salesperson, Leslie Ainsworth, was fantastic. I own a dog walking company and needed to trade in my 2015 CRV "clean car" for a "more suitable to walk dogs in" car. I ended up buying a used (Toyota certified) 2014 Toyota Siena with 14K miles that had been a lease. I was originally looking for a truck, but in talking to Leslie about the range of dogs I walk, I realized the lower/more accessible height was important for older/less able-bodied dogs and still great for the young and vibrant pups. One week in using it as my dog walking mobile and I can say the Siena is a great fit.Leslie was way better than any car salesperson I have worked with and I have worked with many (In my 11 years in business I have bought 5 cars total and I own 3 cars now--I bought the other 4 from Oakland Honda and Oakland Toyta ). Leslie was easy going but very informative and more thorough than any other car salesperson I have worked with. I think he told me he's been working for this dealership for 23 years in several capacities. He really knows Toyotas inside and out and a lot about the competition, too. This is a great dealership and if you can work with Leslie you're in very good hands. Thumbs up!

SJoy

20 de feb. de 2016

It is an amazing feeling to honestly say my fiance and I had the best car purchasing experience. I recently accepted a job, which requires commuting at least 85 miles per day. I had a 2013 Toyota Corolla, also purchased from One Toyota and during our servicing had heard they rented cars. So, we were actually just looking to rent a Toyota Prius to get a feel for it and see if it was an option. Unfortunately, there were no Prius' to rent and since we were already there decided to go look at the Prius' on the lot. Within minutes we were approached and asked if we needed assistance or had any questions. We informed them we had intended to rent however, they were sold out and we were just looking. At this point, we were told about the possibility of 'borrowing' a car and were introduced to Ainsworth Leslie, who goes by Leslie. Leslie was very friendly and brought a calm laid back demeanor. He explained the process of borrowing a car and told us we should go on a test drive because the Prius was not operated like other cars and he wanted to show us a few things. While filling out the paperwork, Leslie asked us if it would be okay to get our 6-year-old daughter a cookie. He asked us discreetly, and not in front of her, which was a major plus. We went on a test drive and the car immediately impressed me even though the features would take a little getting used to. Upon returning to the dealership we asked Leslie if he could run the some numbers in regards to trading in our Corolla and what our new payments looked like. Leslie appraised our car very quickly and was able to tell us the difference in payments. He even took the time to look at gas comparisons between the Prius and Corolla because he knew that was our primary concern. It turns out that our Corolla had over $2000 equity that could be used as a down payment. Additionally, the Presidents day special was no monthly payments for 3 months. My fiance and I talked it over and decided to go ahead a purchase the car. Never, not once did Leslie ever ask us if we wanted to purchase the car or push us in that direction. Because we were not intending to purchase a car we had our 6 year old with us. Anyone with kids knows there is no way you would bring a child, considering how long it takes to process the paperwork. Leslie was prepared for this as well. Out of his personal bag from home, he pulls out crayons and paper for her to draw (because he has children, one of which is our daughters age). When our daughter complains she is hungry as kids often do, he had some Cheez-its waiting for her, with our approval of course. He even gave her special tasks to help, like bringing us the keys and having her show us special features in the car. He is most definitely the best car salesman I have ever met, but more importantly is a very kind, caring, professional and amazing man. Thank you Leslie and One Toyota for your amazing service!

sean510john

19 de nov. de 2015

i myself & a elderly couple got to the dealership 5 min before closed door at 8 & we both was still able to purchase our nice one owner vehicle, who dont wanna go to the dealer, outsider can tell u anything.

Dave

10 de feb. de 2015

I'm writing this review for now, but will update as soon as the completion or failure of this sale occurs. Well, I found a great price on cars.com for a vehicle i've been looking for and contacted the dealer. Jon-Paul has been in contact with me and has been very nice over the phone. When I asked to confirm the price and status of the vehicle everything seemed kosher. See, the vehicle is new old stock from 2014 and Jon-Paul stated that they lowered the price of the vehicle to clear out their last one. Great! I'll be right over! Well he then says,"hold on, let me check that the vehicle is ready." He then tells me "the car is being serviced and they're waiting on a microchip to arrive so they can replace it. There is no way they can sell me the car until they fix it, at least a few days." On a brand new vehicle That they just lowered the price on? Well, I have in the past a had a dealership sell a vehicle out from under me with a similar excuse, so I have my suspicions about this situation. I don't know if they rethought their price when they saw how eager i was or if they have another buyer in mind, but it smells fishy. I relayed my concerns to Jon-Paul and he assured me that they cannot sell the vehicle because of it's condition so I have nothing to worry about. We'll see. I hope to eat my words and update this review to 5 stars, but for now I feel pretty duped by a low advertised price come-on.

Iliana

31 de ene. de 2014

On December I went to one toyota of oakland I was driving a Chevrolet 2011 but I need a family truck I decide to tray it my truck for a highlander 2013 I purchased this truck in toyota one of oakland since I bought this truck I have a lot problem pedal problem, Mildew smell when A/C or heater first turned on. I have only one year with this truck and I took this truck for more that 6 times to get repair for the same problem I talk to Larry crewse ( fixed operations director) this guy he doesn't care and them I talk to the owner bratt Barnes he doesn't want to talk to me I am pregnant with tree months and I am always driving this truck and I am scare about the mildew that not good for my help don't buy any car on this dealer they have poor costumer service they don't like to fix the problem that like to run away don't trust this dealer go to any other dealer this dealer is garbage.