Yolanda Walls

26 de ene. de 2016

Parker Ford and David Parker are the only people I would ever buy a car from.David is so helpful and kind.

Jules Harcourt

22 de ene. de 2016

Excellent service, friendly people. The best dealership I have experienced in my long lifetime.

Warren Weatherford

22 de ene. de 2016

Everything was great! I had the 100,000 miles service performed on my 2008 F150 crew cab and it's now ready for another 100,000 miles!

Paul Radke

20 de ene. de 2016

Parker Ford is the most honest, ethical and helpful car dealership I have ever dealt with. They always put the customer first and go WAY above and beyond the call of duty when providing customer service. Even though I no longer live in Murray, KY and have moved 500 miles away, I continue to do business with Parker Ford for all my new and used car needs. I have recommended Parker Ford to many of my friends and they too have experienced the same customer service I have and are thankful I recommended them. Parker Ford truly does put the customer first and honestly wants your business.

Martha Kilgore

18 de ene. de 2016

I found my car a ford escape on the internet Kimberly got in touch with me and we worked everything out via e-mail. I went on a Saturday to see suv and sign sealed the deal could not ask for a nicer friendlier group professionals than was at Parker Ford in Murray. Discovered a small problem after leaving dealership but come Monday morning totally taken care of to my total satisfaction. Great place to do car business wonderful staff

Paula Flood

18 de ene. de 2016

Eric was very helpful. The lady running the shop was more interested in getting a deal with ATT on her data plan than waiting on the customer.

Paula Keller

18 de ene. de 2016

I purchased a 2015 Edge and the sales person was very helpful and I formative.

Larry Miller

17 de ene. de 2016

Every vehicle I've bought since 1992 has been from Parker Ford

Diana Bennett

17 de ene. de 2016

I was very satisfied with getting my 2008 Chrysler Sebring serviced on December 31, 2015. The staff was very kind and helpful and I feel very confident that the service to my car was a job well done! I will return. Thank you!

Jeff Deasy

14 de ene. de 2016

David is great! He is always willing to help anyway he can.

Derek Edmonson

10 de ene. de 2016

Great service team! Accompanied my schedule to preform recall service. Completely on time

Michael Freeman

8 de ene. de 2016

Awesome as always! I wasn't aware that you now make appointments, but still got in pretty fast!

Steven Thomas

8 de ene. de 2016

During installation of new tires and vehicle alignment, the friendly staff kept me informed of the progression of the services being provided. Very helpful and friendly.

Charles Isele

8 de ene. de 2016

Since the inception of Quick Lube, I have utilized the service. I like the personal recognition and fast service which has been part of the product. I discovered a new administrative staff at the desk whom I did not know nor did they know me or my service desires. I briefed them that I like the 5000 mile reminder sticker on the windshield, not to move the drivers seat and I offered to take the car to the car wash to save them time and labor since there was a waiting room full of customers and all the maintenance stalls were in use. I also requested not to rotate the tires since that service is provided by another vendor that does both a rotation and balance. The service was good as usual. The waiting time was over an hour before the car went into the stall and another 25 minutes for service. This is longer than usual. The desk manager did not have any car wash cards and said there would be a delay in getting the wash. This is one feature that I really enjoy so I went to the general manager and she gave me a car wash card and told me next time to let them do the wash. It only seems reasonable that if a customer offers to do this service that the dealership would welcome the time saving offer and provide a car wash coupon. If this focus is a conditioning event to phase out the car wash, then tell me and I want expect it any longer. I have two additional Ford vehicles which are due for lube service in the next few weeks and I will continue to watch how the new management team is working out and if the car wash situation has been corrected.I appreciate the relationship that I have with Parker Ford and in my experiences I have never been more satisfied with a automotive dealer relationship for purchases, service and friendship.

Susan Coursey

8 de ene. de 2016

Stopped in for a regular oil change. Very courteous, thorough and efficient staff. Weak battery was also identified and addressed. Very pleased with ongoing services provided by Parker Ford throughout the years.

Benjie Dunbar

8 de ene. de 2016

I will definitely use Parker Ford again. Very nice people.

Servicematters

8 de ene. de 2016

My parents have always bought from Parker Ford in Murray, KY. Even though there are several dealers closer than Parker, which is 30 miles away.I bought my last car from them, more as a favor to dad, and it was a good experience. I recently was helping mom by taking her car to Parker for repairs. I now know why mom & dad always use Parker. The service was great. They were more than fair on price and were not looking to suck us dry. When they were done, they saved me a trip, from 50 miles away, and offered to deliver mom's car to her house, which they did.Good people, good service, good price!

Todd Broker

5 de ene. de 2016

Received excellent service work on our Toyota Sienna. Total bill was inexpensive compared to other local shops and the work was done quickly and thoroughly. Would highly recommend.

Martin

5 de ene. de 2016

We had been looking for a truck for over a month. We thought Parker Ford gave us a great deal compared to other dealerships. They were very friendly and we would recommend them to others.

Larry Wilson

31 de dic. de 2015

We purchased a pre-owned F-150 pick up. The salesman was very friendly and allowed us to take all the time we needed to inspect the vehicle. He was knowledgeable of the vehicle and answered our questions without pause. We never felt pressured in any way to make a decision. He worked with us and made us feel comfortable through out the process.

Shirley Hart

24 de dic. de 2015

I took my Ford Explorer to have a "recall" repaired. I showed the service writer a problem with the cushion on the driver door needing some repair. She informed me when a repairman would be available and that save me the trouble of having to call or try to find someone to repair my door.

Scott Turner

22 de dic. de 2015

I always enjoy working with Tim. He is patient and helps me find what I am looking for. My only complaint is that he never accepts my first offer. For some reason he feels the need to negotiate and this always ends up costing me money.... Other than that I feel comfortable with giving Parker Ford an excellent rating and will continue to send people his way. Lincoln MKX Scott Turner

Michael Baucum

16 de dic. de 2015

This was my first time to ever deal with Parker Ford. I purchased a 2013 F-150 Lariat Super Crew 4X4. The staff, and by that I mean EVERYONE, was extremely helpful and courteous. My wife and I could not have asked for a more positive experience. Mr. David Parker was very pleasant to deal with and gave me a very fair deal. Their financial assistant, Mr. Paul Duncan, was extremely helpful, courteous, and professional, and got me the best financing available. I couldn't be more pleased. Overall in my 62 years, this was the most positive experience I have ever had purchasing a car! I will definitely be back for my next one!

Jennifer Eades

14 de dic. de 2015

I can't say a single negative word. They even gave me a loaner car while I searched for the perfect car in my budget. I'm 100% satisfied!

Beverly Noland

10 de dic. de 2015

My recent experience involved have a vehicle serviced. The staff were friendly and helpful.

Gary Mullins

8 de dic. de 2015

I like Parker Ford because they take care of the matter and are friendly. There's always a smile on their face and they care about the customer. We no longer live in Murray, Ky. but I drive 40 miles to have them service and purchase my vehicles because the local service ford dealer doesn't come close to the service we get at Parker Ford in Murray.

Charles Stubblefield

7 de dic. de 2015

Everything was just fine. courteous receptions waiting time was short

Kenneth Mansfield

4 de dic. de 2015

The service staff at Parker Ford Lincoln are always very courteous and professional. They never do any service without asking me first, and this is something I very much appreciate. They are very attentive to my driving needs and are proactive at recommendations to keep my vehicle running at peak performance. I never foresee going anywhere else for service or for my vehicle purchasing needs. By the way, I am looking forward to the Ford Ranger's return. I hope it will be very similar to the Ford Ranger for sale in other parts of the world right now.

Kristine Dick

3 de dic. de 2015

Service people, as always were very courteous and professional. My service was performed in a timely manner.

Pat Latimer

2 de dic. de 2015

My service experience was outstanding as always at Parker Ford. I contacted David on his cell phone on a Friday night and early Sat morning my damaged tire had been replaced. He offered to bring me a car on Friday night but that was not necessary.

Penny Knott

30 de nov. de 2015

I always have a good experience when dealing with your service department. I love that you all come to Paducah and pick up my car and bring me a loaner to drive. And the loaner is always as nice or nicer than what I currently own.Thank You!!

Joan Griesemer

30 de nov. de 2015

Much appreciated was the offer of a loaner to use while service was done on my vehicle.

Warren Weatherford

30 de nov. de 2015

Fast, Friendly and Efficient service! Very economicly priced also!

Johnny Mcdougal

28 de nov. de 2015

Tires rotate. Timely, courteous, nice waiting area. Work was done promply.

Nancy Durfee

27 de nov. de 2015

Ford Escape The service and staff especially Tim was great.

Kina Knight

27 de nov. de 2015

Great! In and out timely, and fixed the recall on my fusion.

Jim Mullins

26 de nov. de 2015

2013 Taurus Limited. I have previously used another Ford dealership in a neighboring city for approximately 20 years. However, due to a job change, I can no longer use that service department as they are not open on Saturday. The Quick Lane at Parker Ford is open on Saturday morning. I went in without an appointment, arriving around 9am, requesting The Works, oil change and tire rotation. There was roughly a 15-20 minute wait at that time. They were extremely busy with it being the Saturday before Thanksgiving week. My car was ready roughly 45 minutes later. By the time I left, there was a two hour wait. With that said, the service writer and service techs were working as quickly and as efficiently as possible. I don't know if there is room for more service tech, but they definitely need to add a second service writer as that is where the bottle neck seemed to occur.Overall a great experience and fully intend to go back.

Gary Hutchinson

26 de nov. de 2015

I have a 2010 Ford Flex that we have serviced there and have always been satisfied with the service. Staff is courteous and helpful and my service on the Dodge Ram was just as good.

Wayne Reinke

23 de nov. de 2015

Your 90,000 mile oil change on our 2012 Focus service was excellent, as usual. Thanks to your excellent management and technical expertise.Your Friend,Wayne ReinkePS-About 12-14 months away from a new vehicle purchase!

Ronald Sturges

20 de nov. de 2015

Service was good. Service staff was knowledgeable

Charles Vander Luitgaren

20 de nov. de 2015

We purchased a 2016 C-Max. The dealer was able to get the vehicle from another location, and all went well. Our sales person sat with us and told us about the vehicle. The staff was extremely helpful, especially going over all the electronics inside the car until we understood how everything worked.

Dennis Woods

17 de nov. de 2015

always come to my work and pick it up...which helps me out alot. always thorough and willing to have my edge back in a timely manner..

Curtis Blanc

16 de nov. de 2015

As usual Parker Ford was terrific. Dave, Ron, Wendy, Jim, & Eric made us feel like we were family. Our new F-150 is a great replacement for our old F-150. Salesmanship, delivery and the finalization was all top notch. And as usual I will continue to use the services of Quick Lane because the feeling of being family continues there also!!!

Debra Colson

16 de nov. de 2015

I ordered and purchased a 2016 lincoln mkc. Ron wright was the salesman and he was great. The whole experience with trading vehicles was exceptional. The whole staff that I dealt with were very friendly, helpful and very knowledgeable. Cant thank them enough and so far absolutely love my vehicle. Parker Ford in Murray Ky is the place to trade. Thanks, Debbie Colson

Carl Roberts

15 de nov. de 2015

I can't remember ever having a more pleasurable car buying experience. I love my 2016 Fusion Titanium and everyone was most helpful. I am anxious to be in contact with Nick so that he explain all the "whistles and bells" to my wife and me. Thanks for everything.

Robert Topper

15 de nov. de 2015

All of thee staff was helpful,polite, congenial and a pleasure to deal with

Mary Nickey

12 de nov. de 2015

My service as usual was exceptional. I bought tires and had my car serviced and am very satisfied as usual. I would never consider going any where else for my service but Parker Ford. Every one is always very helpful and considerate of my needs. I always tell my friends to please shop for their cars at your dealership also.

Patty Morton

9 de nov. de 2015

I came to Murray for a funeral. After arriving I noticed smoke from under the hood. The next day I called to see if I could get in service. Thankfully, you got me in fixed the problem enough for me to get home. You guys are so much nicer and efficient than the dealer where I live. When I buy my next Lincoln, I'm going to get it from you. Thank you again.Patty Morton

Timothy Ferry

7 de nov. de 2015

I enjoyed my experience with our new vehicle purchase. The salesman was extremely helpful and explain all our options.

Christopher Poor

4 de nov. de 2015

Everything about this transaction was easy, from the search for the right vehicle (Toyota Prius), to the test drive, to the trade in value, to the service. Start to finish, this was a great experience. We will be back!

Ken Metz

4 de nov. de 2015

They were polite and considerate and also got the car in right away

Robert Norsworthy

2 de nov. de 2015

Great service and friendly people. Always a great xperience.

Roe Lane

30 de oct. de 2015

Very professional on everyone concerned, the counter person was very nice and told me they would get on my repair asap and they did. 30 to 40 minutes later she came back and said you are ready to go. Couldn't believe it. The entire shop seems to work like a well oiled machine and know by experience that it is because the mechanics and supervisors want to do a efficient and good job, they seem to have real pride in their work. On top of that have checked for leaks on the transmission and found none that is the best part. Thanks so much.

Richard Kostbar

30 de oct. de 2015

I needed new front brakes and it would take a while. They brought me home so I wouldn't have to sit there and wait, and came and got me when job was done. very appreciated. thanks to all....

Susan Menard

27 de oct. de 2015

All personnel at Parker Ford are friendly, helpful and accommodating. My car is always returned in a timely fashion with explanations as to what was done and why. I highly recommend Parker Ford, whether it be service or sales!! Thank you Parker Ford for your exemplary care and concern that goes far beyond the sale of a vehicle.

Edward Lindley

27 de oct. de 2015

I bought the 2007 kia AND my 2003 ford mustang gt both at thae same time iam very pleased with the service and the people at PARKER FORD i give them a A+ rating keep up the good work. thank you EDWARD LINDLEY MURRAY,KY

Johnny Mcdougal

24 de oct. de 2015

apppointment for tire rotation was on time, very timly and the van was waiting at the door with the door open when leaving. An excellent service trip. Service manager was the best.

Jeannie Haney

22 de oct. de 2015

It was time for my car to be serviced, and i always have a few things i want checked to give me a secure feeling when I am driving. Parker Ford has the ability to make me feel at ease in asking anything I want. The staff will go to great length in making sure I am completely satisfied. I don't worry when I drive off the lot, because the customer is is treated with respect.

Kirk Bigley

20 de oct. de 2015

Excellent service. Would recommend to others. Good job

Joanna Clymer

20 de oct. de 2015

Staff is super nice and friendly. They will always have my business and I highly recommend them to all my family and friends!

Michael

17 de oct. de 2015

The service was good, the only issue was that when i paid and walked to my truck, the hood was not shut fully. I tried to shut it and it would not. I popped the hood and realized the serviceman had left my oil cap off and had set it on the top of my grill so it bent my hood slightly where they slammed it shut. Other than that, I had no issues. I was disappointed at that though. Putting the oil cap on should be a pretty easy thing to remember to do.....

Rocky Menard

16 de oct. de 2015

This an exceptional dealership that not only provides customer service but lives and breaths quality customer service. My wife and I have been fortunate to be part of their family for many many years. Thank- You David Parker for bringing us into your family.

Charles Brown

16 de oct. de 2015

The guys were really nice and professional very good job fixing the clutch drives so much better

Kelby Duckworth

16 de oct. de 2015

We came to your dealership to test drive the Ford Taurus. We loved it and it just got easier from there believe it or not. Ryan made our visit a great experience. Who knew car buying could be so simple? We will recommend to everyone.

Patrick Seay

14 de oct. de 2015

Everything went smoothly and everyone was very helpful. No pressure at all. Probably one, if not the, best car buying experience I've ever had.

Durwood Beatty

7 de oct. de 2015

2006 GRAND MARQUIS: lOST MY COOLANT ON FRIDAY AT bOONE CLEANERS, STOPPED AT SERVICE COUNTER AND SAID PICK IT UP AND FIX WHATEVER IS WRONG. rECEIVED A CALL MONDAY A.M. WITH COST FOR TOW, THERMOSTAT & FLUSH + COOLANT, AND WHAT WAS WRONG. PICKED UP THE CAR THAT EVENING. SERVICE DESK WAS ON THE BALL AS WERE THE MECHANICS.

Mary Nickey

6 de oct. de 2015

I have dealt with Parker Ford for almost 18yrs. I have never ever been disappointed weather it has been making a purchase and I have made at least 9 or 10 or having service done. I have always had all my vehicles service there. David Parker is one exception individual he always makes sure everything is done right and in a timely manner his customers are his priority always. I would never ever deal with any other dealership. The customer service is outstanding as is their service work. I cannot express enough how much David Parker does for his customers not just me all his customers. He is a wonderful thoughtful considerate human being who runs that company the same way and makes sure his employees express that feeling to customers.

Joe Dycus

1 de oct. de 2015

Always a great experience with dealing with any of the Parker Ford group. Will continue to do service with them.

Carl Howes Ii

24 de sep. de 2015

Did work on Air Condition on my 2009 Ford. The service was very Good .The Staff Took Very Good of My Car and Me.

Richard Strouse

24 de sep. de 2015

Went well satified customer. Time went by fast.Xxxxxxxxx

Charles Isele

22 de sep. de 2015

I trust them. Fast service and friendly people. Convenient location.

Dewey Moore

22 de sep. de 2015

Good car salesman was knowledgeable and helpful. Not a lot of choice but we found a good fit.

G Reynolds

21 de sep. de 2015

Our vehicle was repaired quickly, the same day that it was scheduled in the shop. The Manager, Wende Holzschuh, is always very accommodating and helpful. We pay the extra money to use the Service Department at the Dealership, because we know that we will always get quality work.

Don Stevens

20 de sep. de 2015

The mechanic that did the repairs seemed to know what the problem was from my explanation of symptoms, and it turned out that he was right.

Sandra Warren

18 de sep. de 2015

They are helpful, explain problems clearly and fix them quickly

Diane Sundstrom

15 de sep. de 2015

Received vehicle, did my repair, called me and all was a pleasure.

Leeann Myers

13 de sep. de 2015

Very satisfied with service and friendliness of employees

Gary Mullins

11 de sep. de 2015

The service is number one. I know when I take it to Parker Ford that it will be fixed and they provide number one serive with a smile. I drive by other Ford dealers just to get to Parker Ford.

Mark Kennedy

10 de sep. de 2015

The Quick Lane crew were their usual thorough & professional way with regards to my scheduled oil change. However, on the other side of Main Street I was disapointed by the Service Department. Part of my disapointment probably stems from my own high level of expectations becausE of past experiences. My wife asked about the tail-gate on our Escape. It works every now and then, but seems to be shorting out for some reason. The glass portion works ALL of the time. A friend of mine who has extensive automotive experience said that he felt it may be one of the wires in the group is not maintaining a ground and the control will not work. The mechanic dismissed this out of hand and told my wife it was probably a latch that needed to be replaced at more than $200. That would not explain why the latch works sometimes when an elictrical connection is made after a bump or pothole in the road. I like this dealership and, in fact, referred it to a Veterans Administration agent today for the purchase of program vans for the Marion, IL hospital.

Robert Murphy

10 de sep. de 2015

I feel like I'm treated like family. They look after the vehicle as if it's there own

Eugene Batungbacal

5 de sep. de 2015

Staffs were very helpful and they were kind and upfront about my car needs.

Kathy Adams

2 de sep. de 2015

I purchased a 2015 Ford Edge on August 31,2015. From the minute I walked into the showroom, I was greeted with friendly faces and prompt service. Since I had grown up with the owner, David Parker, I knew that I could trust him 100% to be a man of integrity, honesty and accommodating.Immediately the color and make of car with features that I wanted were found in Nashville and literally driven out to my home the following evening.I never even considered another dealership based on past experiences at Parker-Ford. My 1998 Ford Expedition traveled literally across the country from California to Washington DC, numerous Disney World trips, countless trips to Houston to visit family, and weekend road trips to soccer tournaments. After 265,000 miles, the Exp was donated to our local Angel Attic and went to single mom with small child.I needed dependability as I plan to travel after retirement and believe I have selected the perfect vehicle.

David Balthrop

2 de sep. de 2015

The sales staff was very helpful, nice, and responsive. The paper-signing went ok, but we had to wait about 20 minutes to get into the office to sign the papers. That's disappointing when you have told folks when you will be there and you have appointments waiting after the car is delivered. The only other negative comment I have would be that the car we bought (used, 2010 Fusion) was not entirely "clean" when we picked it up. The upholstery was dirty (which I cleaned the next day), there were cigarette remnants in one of the compartments, and the windshield was dirty to the point that I had to clean it as soon as I got home. If that is the regular protocol for delivery on a used vehicle at Parker Ford, I will look elsewhere next time. Other used vehicles we drove were much cleaner and more road-worthy even during the test-drive. I wasn't expecting to buy a car and have to spend time and more money on cleaning it.

Gary Mcclure

2 de sep. de 2015

2011 Ford Escape. I have bought many vehicles over the years. I have never experienced the level of excellence in a car dealership in my life. The sales staff Ron Wright and Wendy Holzschuh made me feel valued and appreciated as a customer. I will be back when I am in the market for another car.

Shandi Puckett

1 de sep. de 2015

2015 Ford explorer sport. Tim went out of his way to find exactly what we wanted and allowed us the time to make a decision withoutbpressuring us. He was great. Will definitely buy next vehiclen from him!

James Benson

1 de sep. de 2015

Quality of service and concern for customer satisfaction is top priority at Parker. The quality of the manufacture of the 2007 Escape was terrible. Original tires extremely noisy, console vibrated lose twice, screws on sun visor vibrated out twice, no original cab air filter, rattles, engine noise and many more annoyances.. Probably will not buy another Ford product. Last two purchases have been Honda. Will most likely replace this Escape with Honda Pilot.

Greg Gross

29 de ago. de 2015

We are very happy with the service we get from Parker Ford. They call to Let us know what is wrong and how much it will cost. I would invite anyone toTrade or buy from Parker Ford of Murray KY

Aubrey Ray

25 de ago. de 2015

Always courteous and kind. They were so busy the day I took the car in, however, they got to it right away. I'm always satisfied they have checked it from stem to stern. The waiting area is clean and comfortable, and if you want you can watch them service your vehicle. Thank you, Parker Ford, you are our dealership.

Ronald Ray

24 de ago. de 2015

We purchased "2015" F150. We couldn't have asked for better service. This is are first time buying for you, and we will tell others and yes we will be back. Your staff was great and very helpful. Thank you again for everything.

Don Roark

24 de ago. de 2015

Your crew is always ready and waiting when I come in for service. They keep me informed on the ongoing process. Thanks...

Sherri Bazzell

22 de ago. de 2015

Our experience was great! I would recommend anyone come to your dealership. I appreciate the friendliness, quick service, and the excellent work of Mr. Tim. He saw my needs and was very, very helpful!

Joseph Byrd

20 de ago. de 2015

2016 ESCAPE ,SERVICE WAS GREAT ,OUR SALESMAN RON WRIGHT WAS VERY EASY TO WORK WITH AND VERY HELPFUL

Dave Watson

18 de ago. de 2015

Parker Ford is the best car dealership I know. I have bought numerous new vehicles there and always will. They go above and beyond when providing service. We have bought three cars, three vans, and three trucks over the years from Parker Ford.

Jill Asher

18 de ago. de 2015

No improvements needed when you're the best, and Parker Ford is The Best!

Kirk Bigley

14 de ago. de 2015

it was a great experience and good customer service.

Tom Grantz

13 de ago. de 2015

The staff was very helpful in resolving the issues I had with my Mustang. When it could not be fixed on the day I dropped it off, they provided me with a loaner car until everything was done the following day.Great Service!

Carolyn S Todd

13 de ago. de 2015

I always feel comfortable when I come here. Prefer to have Parker Ford do my maintenance since I bought my truck from them.

Don DeMarchi

12 de ago. de 2015

We are very pleased with our experience with you. We have purchased two vehicles from Parker Ford and are very pleased with everything they have done for us.Thanks,Don DeMarchi

Michael Freeman

8 de ago. de 2015

So fast, and everyone is always nice and ready to answer any questions. Parker Ford keeps my 2007 F150 4x4 in tiptop shape.

Judy Paschall

4 de ago. de 2015

Everyone was friendly and helpful. Fast service. Drove me to work then brought my card back to me.

T. Green

30 de jul. de 2015

We realized the rear a/c in our van was not blowing out rear vents properly. We needed the van to be working properly by Friday, so we brought the van in (without an appointment) on Wed. morning and asked for help. The workers diagnosed the problem and fixed it that day and the van was returned to us by evening. So thankful for your quick attention and good work. Thank you!

Lillie Jackson

27 de jul. de 2015

I was really happy with my experience at Parker Ford. Tim worked really hard for me to get the payments that I could afford and the vehicle that I really wanted. It was amazing. Everyone there made me fill comfortable and at home. Thank you all for the amazing experience. Now I know where to go from now on. Thanks to everyone at Parker Ford. I will also recommend you guys to everyone I know that is inquiring about a vehicle.

Matt

6 de jul. de 2015

I send a request for more info on a used car from cars.com and within 5 minutes I received a call from Parker Ford. Within 24 hours I owned that car. Customer service was awesome, they treated me like family and I'm not sure they even made much of profit from the deal they made me. I probably wouldn't have gotten as much for my trade in anywhere else. I've already recommended them to others.

Bob

30 de jun. de 2015

I have purchased 15 vehicles from Parker Ford over the last 30 years. The reason I keep going back is because there is never any pressure to buy, no sales tactics, and the service is terrific. About 3 weeks ago I told David I was interested in a 2015 Expedition. He found exactly what I wanted at a dealer about 200 miles away, printed out the dealer invoice, told me how much profit he needed to make, and what he could allow on my trade-in. He asked me if that was OK, I said yes, and two days later I was driving my new Expedition. Over the years my experience with Parker Ford's service department has been great. I can't count the number of times they have picked up and delivered my can when I didn't have time to drop it off for service. Small touches like washing your car or fixing a flat tire at no charge are routine. I really appreciate how customer focused the whole dealership is. Parker Ford is a great place to buy a car.

Janet C

29 de jun. de 2015

I live in Tennessee, and I actually pretty much made my deal via text. Other than the test drive!! It was the best experience i ever had with buying a car, and although this one is a used vehicle, The last 2 i bought were brand new. But this was by far the most relaxing, at ease experience of them all!! Thank You Nick Cook..

Janna

27 de jun. de 2015

Excellent experience. Friendly and didn't hover like some sales people do.

Proud Mam Ma

8 de jun. de 2015

I started looking at used vehicles a few months ago, drove some different ones to see what I liked. I didn't make a decision at that time, but came back recently when I saw an automobile I was interested in. Of course, when I drove it, I was really impressed that a used auto could be in this good of shape. The salesman never ever made me feel pressured in buying the auto and was very helpful in showing me how to use all the new gadgets. It was nice doing business in your hometown and I look forward to having them service my vehicle and doing business with them for many years.

Sean

30 de may. de 2015

We really like Parker Ford. We even take our new Dodge there for service. They have me wanting to trade the cummins for a powerstroke simply because they are so much easier to deal with. They'll give loaner cars with no question, or offer pick up and delivery of your vehicle for service.

John K

27 de may. de 2015

My truck had an intermittent problem when running up hill under certain loading conditions; the vehicle made a bucking feeling, with a bang type noise. This might happen a few times a day and then not again for a week or more. Last year the service manager suspected it was a drive train issue and had a joint lubed. The problem seemed to be gone for a few weeks but then started recurring and in the past 2 or 3 months was much more frequent and severe. I brought the truck in during May 2015 and discussed the problem and its history with the service management team. One of them accompanied me on a short drive during which we were able to get the condition to occur several times. It was diagnosed as misfires. Spark plug replacement and engine tune-up was performed and the vehicle has not had any repeat in the week or two since the service. The only negative is the relatively high cost of the repair work.

scrubnurse

23 de may. de 2015

I took my '07 fusion in to be diagnosed due to some serious issues that popped up. The service center jumped on it and checked my problems in a timely and curteous manner. The repairs were more than the car was worth so I talked to Tim Hilbrecht and he helped me get financed for a 2015 Fusion. The whole process was very easy and non-painful. The whole staff is very friendly and did not have the dealership feel of being pushed to buy a car.

GeorgeR

18 de may. de 2015

We have made 2 previous vehicle purchases from Parker Ford. This was our 3rd purchase and it was better than the previous 2. We paid a fair price on the vehicle we purchased and got a fair price on our trade in. This was the first time we traded but we got such a good trade in value that we decided that we wouldn't go through the hassle of selling the vehicle ourselves.

Chris Presswood

21 de abr. de 2015

Excellent buying experience. Customer Service is a lost art. Parker Ford could write a book on how to take care of customers. Highly recommend!

William

12 de abr. de 2015

We found the truck we wanted there. They gave us a fair amount for my trade and worked out a deal for us on the new one. Our salesman helped me to put a personal code in the key pad and was very helpful. I highly recommend them!

Myriam Barrett

8 de abr. de 2015

Our used car buying experience went very well. We were not hassled or intimidated by strong arm salesmanship. Our salesman did a very good job and was very courtious. I would rate Parker Ford very highly in comparison to other dealerships. Our salesman Tim Helbrecht found us the right bank for financing.

Balmer Family

6 de abr. de 2015

My husband and I had a wonderful experience buying a used car from Parker Ford. The salesman was so easy to deal with. I felt like he gave us the best deal he could, and the entire process was quick and easy. I would highly recommend buying a car there.

Crystal Truitt

30 de mar. de 2015

I worked at Parker Ford during my time at Murray State University so there was no question that when it came time for me to purchase a vehicle it would be from Parker Ford. My list of specifications on the Escape I was looking for was long but Tim Hilbrecht took the time and found exactly what I wanted so that I can be content for years to come. The ease that comes with working with Parker Ford is refreshing. Building Relationships is exactly what they do!

Sherry Walker

29 de mar. de 2015

Great Dealership. Service is great. No hassle and go the extra mile. Salesman was great to work with (Tim Hilbrecht). Not pushy and worked will with me. Would recommend family and friends to Parker Ford in Murray. Purchased a 2007 Edge and love it. Hesitant at first as I drove a 2002 Lincoln LS car for years and getting use to sitting up higher in Edge but great vehicle so far and plan to have Parker Ford service my vehicle for it's needs.

Duane Brown

24 de mar. de 2015

I just purchased a 2015 Ford Escape. Ron Wright and all at Parker Ford treated me like family. I got a great deal.Thank you.

Mike C

21 de mar. de 2015

Just took delivery on my ordered 2015 F-150. The people at Parker Ford are easy to deal with and make the process pleasant. Ron Wright is not your typical car salesman. I enjoyed dealing with him. This was my second purchase from them and probably wont be the last.

Paighton Caldwell

21 de mar. de 2015

This dealership is spectacular! None could ever compare to the experience that we received at Parker Ford! We won't ever buy or trade from anyone else! Best customer service I have ever received! They made us feel like we were family. David and his staff did everything possible to get me into the car of my dreams! They worked with me and helped in any way that they could! HUGE THANKS to everyone there for getting me my 2013 Ford Taurus!

Judith

15 de mar. de 2015

Buying a car on the internet is scary at the least. But you can sometimes find a better deal, however you have to be cautious. I found that dealing with Nick Cook at Parker Ford-Lincoln to be one of the best experiences ever in buying a car. He really made it all work for me, including bringing the car to me. He went out of his way to make this experience workable and he went above and beyond what is expected. He was very attentive in resonding to my questions and concerns in a rapid and respectful manner. I felt completely at ease with everything he told me. When my car arrived, I was very pleasantly pleased. I would recommend Parker Ford-LIncoln to anyone. Especially my salesman, Nick Cook. He was Great!

Judith Williford

9 de mar. de 2015

I just would like to do a review for my expeirience with Parker Ford-Lincoln. I have never been happier with a car salesman than Nick Cook. He was awesome to deal with and buying a used car online from a far distance was scarry to say the least. He put me at ease and I trusted what he said. He was always very responsive and went way beyond what most people would do to make me feel satisfied with buying through Parker Ford-Lincoln. I had been looking for a used Lincoln for a few weeks and just had not found what I wanted. He made this process easy for me and like I said went way beyond to make me a satisfied customer. I will recommend him to anyone who wants to buy a car. Thank you Nick Cook. Judith Williford, Ellijay,GA

Bill,Joyce

7 de mar. de 2015

This whole process was as to be expected from Parker Ford. It was as easy as it gets. I built and ordered a new 2015 f-150 XLT. This was all done on text message. I sent all my questions to nick cook and as usual he got back very quickly with all my questions answered. These guys are easy to deal with and nothing like many other dealers you would expect, with pressured sales and tricks. This is a straight up dealer and sales staff. Ive delt with many other dealers and Parker Ford is a fresh experience in vehicle purchasing. My experience was like this: I went on line and built my new Truck with what I wanted. I then printed it off. I then emailed the built truck info over to nick. I then preceded to discuss with nick through text message the final deal. I then had nick aquire financing, after i simply filled out the required credit form on Parker Fords web site(easy). After a few discussions via text messages, we came to a agreement. It wasnt long and my new Truck arrived. The bottom line is these folks will make it happen. Dont hesitate to buy from them. Great people all around. I will continue to deal with them. Thanks for a experience of the (EasyButton). Thanks Bill, Joyce Clark

An Army Veteran

16 de feb. de 2015

Recently traded for a 2014 F150 - the fifth vehicle I have purchased at Parker Ford. Two were gently used and three were new. I used to be weary of car dealers and only traded/purchased a vehicle when it was absolutely necessary. Now I actually look forward to the next opportunity to buy a vehicle at Parker Ford. I research as thoroughly as possible all cost factors and have a purchase price in mind when I begin the purchase process. Most of the time the figures that Parker Ford offer are very close to those I want to commit to. And in every instance we have quickly come to an agreed price. Service after the purchase also is a very pleasant experience. Needless to say, I plan to continue to purchase my vehicles at Parker Ford.

Lbox51

1 de feb. de 2015

By far the most laid back non pushy dealership I have ever been too. Tim, our salesman, was attentive and respectful and funny and Jill went to bat with creditors to make sure every avenue of finance was exhausted. Thank you again for the wonderful experience and the very nice MKX.

Ford is the Best

25 de ene. de 2015

I just purchased my second new F-150 from Parker Ford. Ron Wright and the rest of the staff treated me more like a friend than as just another customer. I will buy my next truck here when the time comes.

Cindy & Steve Skinner

25 de ene. de 2015

We came from Frankfort to deal with David Parker about purchasing a new vehicle. We had family that has dealt with Mr. Parker for many years and knew about his great service. We drove a vehicle and started talking about what we wanted on the vehicle and price we were spending. Mr. Parker was no gimmicks, no pressure selling, showed us pricing and answered our questions. In just a couple of hours we have the vehicle and price. He and his staff were very knowledgeable about vehicle, financing process and warranty information. He delivered the vehicle, with all the paperwork, ready for us to sign. We are very pleased and will be recommending him to our family and friends.

Michael

11 de ene. de 2015

I had just experienced a life latering wreck and ended up with a totaled vehicle. I like to say that God was my pilot, my father was my protective angel and Mr. Ford builds a great car. Those three factors saved my life. Saleslady (WK) took me under her wing and handled every phase of my purchase. She made sure I met Mr. Parker and the (J) in the Finance Office; all of whom were top notch and professional. (NC) gave me my orientation and he was great too. From start to finish, it was the most pleasant and human experience I have ever had buying a car. Thank you Parker Ford. God Bless America and Parker Ford

proxs20

9 de ene. de 2015

Id have to say that dealing with nick cook on line and through text was so easy for me to build my new 2015 f-150 truck. Nick worked with me through all texting and answered all my questions very quick. This was so easy to actually built a truck through text, staying in contact with nick. I went on line to fords web site and built my truck. Sent the print out to nick through email. Nick was able to answer all my questions on pricing and build dates. This was my easest and best experience ordering a new truck. They keep you informed all the time on the build process. Great to find a dealership and sales team like this. Personality is everything.ill aways buy from parker ford.

Maggie the Runner

3 de ene. de 2015

This is my second new car purchase from Parker Ford. I will be back again and again if I need to. The entire sales group was very professional and worked like a well-oiled machine. I am very satisfied with the service I have received in the past and am sure I will received the same outstanding assistance in the years to come. I will be back.

Car Totaler

12 de dic. de 2014

My family has 5 vehicles. I had gotten to the point of preferring to buy our cars from private parties (4 of the 5). After wrecking one of our cars, We searched to replace it. We checked all options - internet, all dealers near and far, etc. We found a car we liked, compared it everywhere we could, and determined the price and the car from Parker Ford was the best. The buying process was very enjoyable. Tim and Wende were both very helpful. We had to wait for insurance money, but they allowed us to move forward with the purchase. Their service and patience was great. Even after the sale was finalized, they continued to do "small" things that they didn't need to do to help us out. They treat you like they really care about you. They want you to have a great experience. I promise, the next car we get, we will begin our search with Parker Ford.

arnettda

19 de nov. de 2014

I recently traded in my old pickup for a 2010 Chevy Silverado at Parker Ford in Murray, Ky. In all honesty - I was loathing the entire negotiation process that goes along with buying a vehicle from a dealership (especially when a trade-in is involved). Immediately I could tell that this was not the typical group of "pushy" sales people, actually it was just the opposite. The atmosphere was very relaxed and genuinely concerned with making sure I felt very comfortable with whatever decision I made. I was very impressed with the financing group as well, they were able to get me a super low rate on the loan. Most of all - I got a great price on a great vehicle. I would highly recommend this dealership to anyone, David Parker and his group are 1st class, these folks know how to build relationships.

jcflood

28 de oct. de 2014

My family in years past have purchased, maintained, and repaired many cars and trucks at Parker Ford, with outstanding satisfaction. And count many of the employees as personal friends. We have taken potential customers to look at and purchase vehicles, currently no one has gone anywhere else for business.

jkthorn

28 de oct. de 2014

Our experience with Parker Ford Lincoln began with the purchase of our 2013 Lincoln MKZ in February of 2013. Our salesman, Tim, was friendly and courteous. The buying experience was a pleasure. We have enjoyed the complimentary service on our Lincoln. We have been made to feel appreciated all along the way. Recently, we experienced an issue with the climate control system. The service department got us scheduled promptly and arranged for a very nice late model loaner car for my wife to drive while the work was being performed. Parts were ordered and installed to address the issue. Before returning the car, Parker's performed the complementary regular service on the MKZ. When all the work was completed, the car was washed thoroughly. Parker's arranged to have the car delivered to my wife's office approximately 30 miles away. There is definitely a culture that emphasizes quality and customer service. All that I can say is thanks to David Parker and all the folks at Parker Ford Lincoln.

COKITTY

27 de jul. de 2014

After wrecking my Ranger I needed a car fast. Living 20 miles out of town I had to get there for work starting the next day. Al & Jill went out of their way to find something I could afford & have financing for me while I was at work. That evening they arranged for me to take they vehicle so I had a way home & back to work. that afternoon the paperwork was signed. Both went above & beyond to help me.

carlabridges

15 de jul. de 2014

After much traveling and searching for a specific vehicle, Tim at Murray came through for me. I had some very good experiences at other dealers, but also some poor ones. I couldnt be more pleased with Tim and the staff at Parker Ford.

WillB83

16 de jun. de 2014

I was searching the internet for a used truck in the Murray and Paducah areas when I came across a few Ford F-150s that met all of my requirements. I contacted the dealership through their website and boy was Nick Cook prompt! He worked with me over the phone and via email through every step of the process (I was moving from NYC back to the south). Once I had finished my move we scheduled an appointment to come and see the trucks. He had all three cleaned and ready for me to see and test drive. Nick focused all of his attention on our business when I was present which is a great thing in my book. After I decided on which truck I wanted, Nick saw to it that all of my concerns were addressed and everything on the truck was taken care of and cleaned to my standards. Nick sent me regular updates on the progress of the truck and what was being done to it!This was hands down my best experience buying a car to date. I will definitely be returning to Parker Ford when it comes time for my next vehicle purchase.

tandjrus

29 de may. de 2014

My wife and I had been looking at upgrading our vehicle for sometime. We noticed a Ford Explorer on the dealer's website that fit the criteria that we had in mind. Our salesman, Tim, was quite knowledgeable of the vehicle and was able to answer our questions without hesitation.I had also found a similar vehicle at another dealership, but they were unable to beat the deal that Parker Ford had offered. We went back to the dealership two days later and bought the Explorer. The overall experience was excellent. Their business manager, Jill, was even able to find a lower rate on the loan than our bank could offer.We will definitely consider them for any future auto purchases!

proxs20

22 de may. de 2014

This experience was as it should be everywhere.I was dealing with a dealer in AR., through Ford as well and their internet sales manager treated us really bad in a deal we had going on for 4 days. We moved on to Parker and found nick cook though emails.He continued through text message to talk with us through the whole deal and it couldn't have went better.no pressure or pushy stuff.They will get you financed and do all your paper work.It was really nice working with them.I will deal with them real soon, as im looking at the new 2015 trucks now.You can trust nick and the rest of thier staff.I delt with 4 total Ford dealers before Parker Ford. Parker Ford is a true pleasure to work with.

mamccallon

20 de may. de 2014

Very satisfied with my experience. Salesman was very professional, but not overly pushy. He worked to find the vehicle I wanted. Very pleased with purchase.

Ford Lover

18 de abr. de 2014

Parker Ford is a typical small town dealer. Short on inventory and it's all pretty much the same. All the same trim level, all with automatic, power everywhere, etc. Can't remember the last time they stocked a new car with a manual transmission. It is hard to imagine that in a small college town, people wouldn't like to have some choices beyond color.

laneschmidt14

16 de abr. de 2014

Nick Cook was very helpful to work with. He did a great job in helping us find what we wanted and could afford. At no time did I feel pressured in any way, which is refreshing in the car buying experience. Jill helped us with our paperwork and the financial transaction, and she was also very friendly and helpful. I highly recommend that you stop in and talk to Nick. He'll treat you right!

silasnewt

9 de abr. de 2014

I have been going to this dealer for about 26 years. It is about 80 miles from me and I have a dealer that is about 20 miles from me. I moved back to Tn. from Mi. in 1987. The dealer that is about 20 miles from me had a bad reputation. I chose Parker Ford for all the awards that they have won.Ron Wright is my sales person and does an excellent job as well as all the employees from Parker Ford. They make it so easy to buy a vehicle and trade when you are ready. No pressure. This review is from Barbara Wood not Silas Newt.

Ensign01

3 de mar. de 2014

I have purchased many vehicles from Parker Ford and have always found the price fair, delivery process on time and as promised and the service is great. The purchase process is great because there has never been in pressure, or push to purchase. Initially (10 years ago), I shopped for new vehicles. On my first visit to Parker Ford, the general manager came out of his office and greeted me. He said he would have a sales person with me in just a minute. About a minute later he returned and apologized because all the sales staff were with other customers. He asked how he could help. I told him what I wanted and I had seen the vehicle on his lot. He asked if I wanted to drive it and without any hesitation, gave me the keys. When I returned, he had the price calculated. We discussed the situation for less than 5 minutes and without going to anyone else for approval, we shook hands and closed the deal. I took my old vehicle home and cleaned out my possessions and returned the next morning and picked up my new vehicle. Every purchase (total of 10) have gone the same way. I continue dealing with the same person and am greeted by the staff anytime I stop in. The service department meets the same customer care standards. They don't push extra items like air filters, winshield wippers and things like that. When they tell you that something is needed, you better listen because it is true. The price is fair and the vehicle is returned on time and washed after each service. I am proud to call David Parker and Joe Rowland my friend and I trust their experience. I recommend Parker Ford to my friends and most of my family members also have purchased vehicles from them. Rockhill Farm, Charlie

lazyliz

28 de feb. de 2014

Our Ford F150 was loosing transmission fluid. Took it to a local service center. They found a suspicious loose lug nut. Were ready to do more but they said they could not do the work because they did not have the proper equipment. We called David Parker and told him the problem and he said "bring it right in" . Which we did and was immediatly taken into the service area and the truck was looked at. It was determined that it was still under warrenty. It was also determined that the recall for the door latch needed to be preformed. I had been told by another dealership not to worry about it unless it broke. Davids people said not true. Also the FORD insignia had come off of the tail gait. When they saw that it was also taken care of. It was impossible to do this while we were waiting so they gave us a car to drive home. Then when the work was done they delivered our truck to our driveway. This is not the first time we have been treated very well at Parkers. And I can assure you it won't be the last.

jenwadesmith

28 de feb. de 2014

It was my first experience buying a vehicle "all by myself". Everyone was super nice, and explained features of the car, as well as car maintenance without making me feel like I didn't know anything. Jill was wonderful going over all the paperwork with me too! I had a great car buying experience!

cbmaynord

28 de feb. de 2014

Eric & Jim at Parker Ford Quick Lane are super! They are friendly with a home feeling and very helpful with your car's needs. Also Parker Ford Quick Lane is fast with a nice clean waiting area and very knowledgeable to my Beautiful Ford Escape- this is the GREATEST car I have ever driven! Thank you to ALL at Parker Ford!

MikeSemann

28 de feb. de 2014

Parker Ford cares about the purchaser for the long haul, not the quick sale. Their approach to customer service and sales encompasses all that was great about family owned businesses decades ago, a standard which is sadly a rare thing these days. No hard sell or feeling of being "rushed through the mill" at Parker. The sales staff want you to be happy both before, during, and AFTER your purchase with them. This extends itself to service and maintenance long after your initial purchase. They are also very conscious to keep prices low while maintaining this high standard of quality and service. I'm 100% happy with my experience and recommend this outstanding dealership to everyone.

rsthomas

28 de feb. de 2014

David Parker and Johnny Morris are always friendly and pleasant. I am always asked if I am being taken care of. All members of the sales, parts and service departments treat me like family. I have driven Ford products for years and I cannot go anywhere and beat the deals that I get at Parker Ford. If I should have any problems they are handled quickly and I don't have a problem. Parker Ford is very much customer focused.

dlcjmp

22 de feb. de 2014

The dealership staff was very friendly: Ron welcomed us immediately on our arrival, and Nick also took time to talk to us (it was his day off and he just happened to stop in for some other business). Ron offered us a test drive right away, no pressure applied. While negotiating the trade-in value, Ron was direct with us, didn't play any games and actually made an effort to get us a good trade-in. (The trade vehicle was spectacular and merited the price that we asked, and Ron recognized it would be an easy vehicle to resell.) Jill got us a good deal on financing and explained what she was doing as she worked with the lenders. We commented to both Ron and Jill how pleasant the experience was because it was so different from other dealerships that we've worked with; Jill explained that Parker tries hard not to be the typical dealer. I think they are succeeding in making themselves stand out as an exceptional dealership.

Amypervine

3 de feb. de 2014

Parker Ford is wonderful. They treat you like family instead of a business deal. We won't go anywhere else. I would highly recommend them.

cjc2014

26 de ene. de 2014

I have never had this much fun buying a car! Tim Hilbrecht and all the staff at Parker Ford were exceptional in every way. I could not have asked for a better experience. Definitely recommend them for your car buying needs.

Restaurant Manager

26 de feb. de 2013

I purchased a new 2013 Ford Focus. This is the 3rd product I have gotten from the Parker Ford team and I have contacted the same person for each sale. He remembered me and with a few questions helped me narrow the selection process. He took me on the lot and showed me 5 cars which we had discussed. Of course I liked the first one we saw best of all, and I took it for a drive. When I returned, all the number crunching was completed and I was presented with a out the door price and option to pick it up in a couple of hours of anytime the next day. From his office, I called my finance company and insurance company. Within an hour all the paperwork was faxed to Parker Ford. The entire process took about an hour. The price was better than I had expected and the entire experience makes me look forward to purchasing future autos from Parker Ford. There was never any push or pressure and I was not insulted by an unreasonable price for my trade in vehicle. The experience was friendly and professional and I recommend Parker Ford without any reservations or hesitation.

Parker Ford Fan

19 de ene. de 2013

Being about two hours away from Parker Ford made me skeptical about getting a deal done on a F-150 that really spiked my interest. I really didn't want to drive two hours just to turn around and come back. I knew my price, I knew what my trade was worth and having bought a vehicle every other year for 20 years I knew the process. Well let me tell you, in almost every buying experience theres that negotiation process that some folks (Like Me) really don't care too much for. From the moment I inquired with Nick till the time I walked out the front door to take my F-150 home I really cant say enough about this dealership. There are no sales gimmicks or pressure cookers, just tell them were your at and what you need and trust me Tim and the team at Parker Ford will be straight with you. My transaction while at the dealership lasted about 20 minutes and I was done. Even the folks in service made me another key and set the code for the door not because they had to as it was quitting time and the service department was closed, I believe the reason is they really care about the customer and this dealership lives up to their motto of building relationships. I'll be back.

FirstRealTruck

3 de jun. de 2012

I found my F150 on cars.com. Great email and telephone response meant I only had to make one trip out of town to do the deal and get the truck. Nice and easy. I didn't have to tolerate the normal "car dealership negotiation" foolishness. Highly recommend.

Truck Guy

3 de may. de 2012

I dealt with Wende, the internet sales manager. She and I talked a few times on the phone about trading my truck for a F150 Parker had on their lot. Wende was honest and forthright and gave me a really good assesment of my truck and what number they were looking to trade for. The phone was necessary as I needed to feel good before I drove 2 hours to look at the truck. When I arrived, Wende was as nice in person as on the phone. She showed me the truck, I drove it, and we settled on the trade in less than 5 minutes. There was no hidden agenda, she shot me straight and I appreciated it. She stayed after hours and even offered to title the vehicle in TN to save me some $500 in taxes. This experience was the best I have ever had buying a vehicle and when the time comes again, I will definitely look to Wende at Parker Ford.

New Mustang Owner

25 de abr. de 2012

We bought a car last night. It took us longer to arrive then expected, we had a 2 1/2 hour drive and didn't get there until 6:45 PM (they close at 6:00). Our salesman and the owner were both still there and were very helpful. Once they realized how long of a drive we had and how late it was getting they gave us $50.00 in gift cards for a local restaurant for dinner. Nice, personable service. I would definitely shop their again.

Lincoln MKX

25 de feb. de 2012

I recently purchased a 2007 Lincoln MKX from Parker Ford. Without a doubt the easiest car buying experience I have had. This was my first internet car purchase. With the vehicle 70+ miles away I wanted to make sure the interior/exterior was what I was looking for before I made the drive to look it over. My salesman, Tim H., took additional pictures for me and patiently answered all of my questions. I had already qualified for a car loan which I thought the rate and terms were good, but wanted to see if I could get something better. The finance dept. was able to shop around and find a loan with a better interest rate. I have no complaints and would definitely consider buying from Parker Ford again.

W2HR

16 de dic. de 2011

We would like to really offer our sincere thanks to the entire staff involved in the purchase of our new 2011 Expedition on the 14th of December. It was an experience second to none for us having over our life time made so many auto and truck purchases that they cannot be counted. Everyone involved in this purchase displayed the highest professional attitude and attention to our needs from my first internet request for information on inventory that seemed to meet our requirements to the goodbyes as we departed with our new purchase.I really want to compliment the very first person with your firm for her very kind and rapid response to my request for information, Wendy Holzchuh as well as all follow-up with other concerns related to the vehicle. I had decided to either sell and replace or trade my 2006 Expedition and had sent out several request throughout western Kentucky to Ford dealers regarding their inventory that I felt would meet my needs for replacement. Wendy was by far the most prompt, courteous, and professional of all respondents with everything requested being answered. We visited several of the other dealers and got pricing as well but were by no means treated in any way close to as we were when we arrived at Parker Ford. Just as I like to make my purchases, we were given the bottom line price and later the options that I requested on trade in value or cash down purchase with no questions or any back and forth discussions, just the way it should be. As we were waiting for finalization on trade value I went to your service department to evaluate what I saw there as to me this is a very good indication on how you will be treated as a customer with service request and needs. The entire organization seemed very good, neat, and clean appearing, a department you can be proud of.To finalize, from our first phone contact with Wende and throughout the business end with Eric and Wendes introductions to your service coordinator and manager were really impressed with our experience, one if not the best I have ever encountered in the overall transaction of purchasing a vehicle, Thanks again to the entire staff at Parker for your concerns and professionalism.

AustinsStang

11 de oct. de 2011

im 15 and my parents decided it was time for me to get a car. (of course the price had to be right) and we had some very bad encounters with sleezy salesmen and terrible cars. But at parker we found a great car (mustang) at a wonderful price and service. i would recommend before anyone else to see parker ford first!!!!

roaringlamb3

21 de ago. de 2011

Wende went out of her way to make our car-buying experience a positive one. She gave us the freedom to look over & drive many vehicles without hovering over us. She listened to our needs, respected our budget, & stayed well after the close of business to help us. After collecting a stack of 22 business cards from used car dealers all over west TN, northern MS, and KY, we were able to make an incredible deal at Parker Ford. We would recommend them to anyone, and make the two hour drive up there again ourselves when we need another vehicle.

ChevyChic

20 de ago. de 2011

I used the online live chat option to find out a little more info. on the truck I was looking at. They relayed my info to Wende. She returned my call by the next day and did a "walk around" the truck while on the phone with me so she could answer all my questions. I told her how I wanted to purchase the truck and she made it happen. When we arrived at the dealership, the truck was pulled up and ready for us to test drive. We had one concern and she got the guy over the repair shop to check the truck for us. She did not haggle with us or pressure us. We kept her tied up for a couple of hours, but she never tried to hurry us to make a decision. The dealership didn't charge all those unnecessary fees, which I think is great. I will definitely contact Wende again when I'm in the market for another vehicle. The only reason I didn't give the dealer 5 stars was because when my husband changed the oil today, he got some sludge out of the oil filter. I would like to see their mechanics go over the vehicles before putting them out to sell. This is a very large dealership, though, so it would take longer to get the vehicles out on the lot. The truck runs fine, so hopefully it will hold out until we get ready to trade again. I will still give Wende a call when I do.

aarp

18 de ago. de 2011

Worth the drive for Ripley, TN to Parker Ford in Murray, KY to deal on a car. Would make the drive to buy a car from them again.

Bames

10 de jun. de 2011

My husband and I went in to look at a vehicle we found on their website that morning. When we walked in, it was as if we were in the way. Once the salesman finally got there to help us he had no idea about the car we were asking about. I had to look it up myself to find the VIN number and stock number before he would talk to me about it. .. is that not his job?? Come to find out all of the information online was wrong. The car color was wrong, number of miles was listed as 20,000 less, asking price was incorrect, and features were not the same. He said it was just a little mix up.. I call this FALSE INFORMATION. Needless to say we were very dissatisfied with our visit to Parker Ford in Murray.

madeafaith

17 de nov. de 2010

I have always had a great experience at Parker Ford in Murray. They always seem to bend over backward to help us with whatever we needed. There is no other place we will go to buy another vehicle or have our cars serviced. All questions were addressed and all problems were taken care of with the utmost respect and friendliness.

jeffandersen

29 de jul. de 2008

This dealership breached a written acceptance of an offer on a car and the sales manager laughed at me and said to go elsewhere or to call Ford Motor Company. Not what I expected from a small, family-owned dealership. Deceptive practices and be prepared to feel the squeeze.