1951

24 de sep. de 2016

The service advisor Shawn Jeanes and the mechanic Robin went above and beyond with my service. They also supplied a loaner for me to use.

Pat

22 de sep. de 2016

Salesman, Greg, was very nice and easy to work with. Definitely would recommend that others give this dealership a try. The overall experience was very pleasant.

ThePharr's

22 de sep. de 2016

My husband talked to our salesman on the phone and told him what we were looking for, and from that moment he worked very hard to find us what we were looking for. Ory Farrell was very respectful, courteous, and great to work with ... We were looking at vehicles at other dealerships BUT because of how hard he was working at trying to find us exactly what we wanted, we choose Peltier Nissan in Tyler. He honestly put actions to his words and that made the difference ! Gregory Strickland was also very helpful and courteous to us as we were test driving vehicles with Ory. After driving several vehicles new and pre owned .... I ended up choosing the first vehicle Ory showed me in the first place !

Marytytx

20 de sep. de 2016

Local service manager and advisor were very educated, friendly and thorough. Got rid of our little Transmission problem. Fast and friendly, made it ready for a long trip!

Girlygirl

18 de sep. de 2016

My salesman was awesome he helped me from beginning to end and answered all my questions with ease !! Rob is the bomb He heard what I wanted and didn't give me anything less . I love my Nissan Altima

Adam Riggle

17 de sep. de 2016

Assistance from the moment we showed up. Got us into a fantastic certified pre-owned vehicle that met all the needs and wants that we were looking for in a vehicle.

wtunnell

17 de sep. de 2016

We purchased our Certified Nissan Rogue online & with our salesman Steven Flores. The experience was hassle free and we were able to test drive, sign papers and be done in less than 2 hours on the day of delivery. What a great experience and I look forward to a lasting relationship with Peltier Nissan!

Linda Pirtle

16 de sep. de 2016

After researching and comparing not only the features but also the reliability of several SUVs, my husband and I chose the Nissan Murano. Very pleased.

Reaganhardin

13 de sep. de 2016

If you go to Nissan in Tyler, ask for Jordan Jones and he will get you the deal of a century! Just do it, ask no questions!

Snowbird12

9 de sep. de 2016

The service people that helped checked my car in was very friendly. The service was fast with no long wait time. I'll always bring my car here.

awcwolf

8 de sep. de 2016

Brought my truck in for routine service. Customer service was great and called when it was ready to pick up. Have bought three cars from them and will buy again.

Pearlymae48

7 de sep. de 2016

I love Mike olfinger he's the best!!i am really impressed with Mike, & Randy!! They are awesome!! I will always real with Mike in selling or buying a car!!

Tricia

6 de sep. de 2016

Personnel was courteous and informative and repair was completed in short time. I have no complaints about the service I have received at this facility.

barbara opstedal

2 de sep. de 2016

I had some routine maintenance and also got a couple of recalls taken care of on my visit. It was handled quickly and efficiently like always - thanks!

Lakepal

1 de sep. de 2016

Had a really good experience for my recall. Staff very nice. Free wifi and coffee. Got a free car wash too! Will be back for sure.

Carol123

1 de sep. de 2016

Everyone was very helpful my car was in and out in a short time for a recall and oil and filter change car was cleaned inside and when I picked it up

Andy

31 de ago. de 2016

Great Job guys. Friendly and easy to work with. Got us out in record time. I have used this dealership several times because of there willingness to work a deal.

Aqua

31 de ago. de 2016

I always have a good experience when I go there. They get you in and out quickly. A bit too many surveys following the visit

Anaid16

31 de ago. de 2016

Bought my car 3 months ago.. Great service!!Price was right and I was in and out in a few hours!Came back for a recall on car and service was great!

Kevin Yandell

29 de ago. de 2016

I was pleased with the sales experience at Peltier. The salesman, Jordan, treated me with respect, answered all my questions, and was patient while I decided exactly when I was ready to finish the deal.

Jenn76

28 de ago. de 2016

Found a vehicle online and drove 5 hours round trip with the intention of buying. When we got there, the vehicle was brown instead of black. Color listed on Internet and their website had black listed. Manager stated that technically it was expresso black. No where in the listing, even under description, was expresso black listed. Color was listed as black with no more info. The pictures on the internet were not where you were able to distinguish the paint color. This wasn't intentional but since the dealership listed it as black, one would assume it would be black The vehicle had a lot of stains and wear. The front bumper had been dented and repainted and the paint did not match the rest of the vehicle. After pointing all this out the manager came down $1000 which was not enough for me to get a vehicle that was brown and had a paint issue on the front bumper that was very noticeable. The salesman was nice and mentioned giving us gas money for our trouble but we never got any. We were very upset after driving 5 hours on our day off and made our kids spend the day traveling for a vehicle that was not what we thought. Please be aware a vehicle may not be what it seems on the Internet.

Kyle7104

27 de ago. de 2016

Good place to buy a new truck. Had a good experience I enjoyed the process Good place to buy a new truck. Had a good experience I enjoyed the process

Jason G Harris

24 de ago. de 2016

Excellent service as usual with the service techs and service writers.You can't find a better trained group than the ones at Peltier!Love coming out here to visit while getting scheduled maintenance done.

Frank Smith

24 de jun. de 2016

Took my 08 titan in for repair on 06/23/16. Richard was my service writer. The service department fixed all my issues I had with the truck in record time. Always a great job. Every employee in service work extremely hard to fix my truck. They fix it Everytime I break something. I'm hard on my truck. I use it. Richard will go above and beyond to make sure I'm 100% satisfied. He always has!!! I'm a car enthusiast so I know if it's fixed right. They dont try to "up sale" you anything. Just straight up good people. Richard you do an awesome job.THANK YOU!!!!

Connie

6 de dic. de 2015

Louis came highly recommended and my source was correct. By far the most painless buying experience ever! Thank you Louis and team! You guys are amazing!

Cindy

22 de sep. de 2015

I contacted peltier Nissan online requesting information on a frontier. My elderly father was interested in trading in his 15 year old frontier for a current model. We were fortunate to have Jeremy pollard return our inquiry He spent several days searching for, locating and working with my father; finally completing the sale to my father's delight. The process started on Monday and was concluded by Friday. The frontier was exactly as represented and my father was able to walk in purchase and leave the dealership within an hour of his arrival. Thank you for making the transition to a newer model so effortless for him!!!

Shannon H

2 de jun. de 2015

My boyfriend bought me a new vehicle at Peltier Nissan we are not happy and they do not care. They have been rude to him and even blocked him from their FB page. We will be spreading the word.

Brantley unhappy

1 de jun. de 2015

Peltier is the most horrible Dealership I have ever bought from. There staff is the worst. All the want is to get someone to sign a contract then they do not care about customer satisfaction. We hope to save others from falling victims to this place. We bout a 2015 Nissan rouge and are not happy and all they say is well it's yours now you signed a contract. It has less than 500 miles and they said tough luck it's to late now. Please shop other places to get treated with respect.

unhappy customer

1 de jun. de 2015

I would like to express to everyone horrible the staff is at Peltier Nisaan. My fiance bout me a 2015 Rouge last Monday there in Tyler. We both took a short test drive and went back to make a deal. We bought the vehicle and signed all the papers and was never once told anything about customer satisfaction. After 7 days and 400 miles I am very unhappy with the vehicle. We called to talk with them about bringing it back and the sales manager was very rude to my fiance. We talked with another dealership and they said they take vehicles back all the time as long as it has not been titled yet which ours has not. These are the most rude people. All they are worried about is getting you to sign the dotted line then telling you it's your problem if you do not like it. We plan on reporting these people directly to Nisaan and to the owner of Pelteir to see that other people do not get treated as we have. We feel as if customer satisfaction is the last thing they worry about once you sign the papers. Please do not fall victim to these horrible people here.

candy

12 de ene. de 2015

The staff were really friendly and courtious. I had a great experience juan moralez was really nice at tyler peltier nissan. I know I will be happy with my purchase and know I will be taken care of in the future.

CollegeMomma2014

2 de jul. de 2014

Peltier Nissan is the greatest. The service person rode with me and evaluated the possible problem. When he got back to the dealership, the mechanic confirmed the first service person's theory and an estimate was given to me as the repairs were not covered by warranty. As the first service person had explained, his thoughts of the possible issue were not necessary to repair but could be repaired. He explained that it had to do with the great gas mileage that my car gets and if the repair were made, it would change the sound of the initial "take off" from 0-30 but would reduce my gas mileage. While he was working on this, I was taken to the salesman who sold me this car to talk about possibilities of a brand new Nissan. My son, Jordan McGuire, who helped me purchase my 2009 Nissan, had referred me to Luis Nunez. Jordan also refers other students from college at Huntsville SHSU to Luis. I had requested a meeting with Sales, through written communication with the dealership, during the week prior to my appointment. Luis Nunez is friendly, patient with the customer yet fast on getting answers about the inventory and potential contract on a new vehicle, and totally professional. I will continue to request Luis anytime I am looking for an new vehicle for me, my son, and my husband. The transaction was finalized by Randy Cantu, Financial Director, who also was involved with both the sales of the 2009 Nissan and now the 2014. He too, is very professional, friendly, and quick but thorough with all the paperwork which needs to be signed. However, Randy will take as much time as needed to explain the paperwork, such as the extended warranty to an old person, like myself. Thank you Peltier, Luis and Randy as well as the Service Department. I continue to do business with you..

DebbieB.

23 de mar. de 2014

I recently bought a 2014 Nissan Rogue from Peltier Nissan and I am really enjoying the vehicle.My buying experience at Peltier was top notch ,my salesman Robert Atkinson was really great,very easy to talk to and very willing to help me get a good deal and was not pushy and did not rush me into making a wrong decision.He worked with me to get into a vehicle that I liked as well as one I could afford.Everyone I met there was really nice.I want to send out a special thanks to Robert and Randy,you guys are great thanks so much.If you are looking to buy a new vehicle this is the place to go they will treat you right and ask for Robert.

janablaylock

24 de oct. de 2013

I found a used vehicle at Peltier Nissan in Tyler, TX on their website and contacted Doug Kinnard about it. I told him we would be coming from Monroe, LA to look at it and asked him specific questions about it. I texted him the next day to say we were coming on Friday, 10/11/2013. I texted him again on Friday and said we were about an hour away from him. He still waited until we drove up to bother going out to the vehicle. The dealership was not busy when we arrived and about 12 salesmen were all standing in the parking lot staring at us. They claim the NADA value of the vehicle is $24,775 and they are giving the customer a discount of $2775, to make their price $22,000. I told him that neither the KBB or the NADA value of their exact vehicle were over $23,350. Doug said Oh well our system generates the NADA value for us and it may be a bit inflated. Seriously? The vehicle was so dirty that I had to figure out myself how to clean the windshield so that I could test drive it, Even though he started the test drive and made us switch drivers down the road. But he didn't bother cleaning it off. When he started it, it wouldn't turn over. It did on the 3rd attempt. There was a light on and he said he would get it over to the service center to have it checked. Said it "may" have an aftermarket gas cap?? Then when I asked for the Carfax report we found out it had been sold at auction twice and used as a fleet vehicle. And it was only 2 years old. I was told none of this over the phone. I tried to send him pics and vin info on my car to get a trade in estimate before going over. He didn't want to do that. The KBB and NADA trade in values on my care were $2500 to $3250. He offered us $750 for it. Clean title and one owner, never wrecked. Today, 10/24/2013, their website now has the discount listed as $6275, and their asking price is now $18,500. Oh and one more thing, we had to take our 6 year old out of school and bring him with us since we had to travel 3.5 hours one way. As I walked with him by a group of bored salesmen standing together telling stories one threw out 2 cuss words in one sentence within ear shot of us. Unprofessional. Needless to say, it was a totally wasted trip for us and I would recommend that NO ONE ever shop at Peltier Nissan of Tyler, TX!!!!!!

dustlane

3 de nov. de 2012

I took my $42k vehicle in for a warranty repair on the A/C. They repair required removing the dash. During the repair, Peltier damaged the dash, back seat, glove box, radio bezel. They made an attempt to "repair" the parts to no avail. I was then told that even though they did damage the vehicle, it was my problem and that they would not complete the repair. In addition, they forgot to fill the vehicle up with oil on its first oil change. I found this out after towing my boat 250 miles. Nissan makes great products, but stay away from this dealership at all costs. They will ruin your vehicle.

Melba24

6 de dic. de 2011

Luis was a very nice, courteous salesman. He followed our instructions just as we outlined for him, only had to go to him one time and he followed all our instructions. The sale was very easy and one of the quickest I've ever done. He explained what he was supposed to explain very clearly and he did his job real well.

Alisasworld

19 de oct. de 2011

The used car I purchased was in a wreck and I had to really grill the salesman and manager to find out what damage the car had had when they got it. I did get a decent price for the car but the three minor issues I had w/ the car never got fixed although the salesman promised he would take care of it before I picked up the car. When I came to pick up the car the tire was flat, and the salesman said he checked it himself. There antenna repair had not been done and the tire valve caps were still missing. When I asked the salesman (for the fourth time) to handle it, he said it would have to be done on the "downlow" . I had told them for days to have it done for the price I agreed to purchase the car for. He never made it right and they cashed my hold check and I was supposed to have it returned. Still waiting for the returned check. Still waiting for the salesman to repair the antenna and still waiting for the manager to return my complaint call. It has been 2 weeks. P.S..a bit of advice, if you are female you will be referred to as "kiddo" by Matt even though he knows you are older than him. I know that if I was a 41 year old male, I would have not got near the condescending treatment.