irvine,alice

27 de sep. de 2016

Friendly sales, fair prices and over all good service. I liked the availability of trying several different models. The notification of when oil change is due helps to schedule in time range

L.Eastman

24 de sep. de 2016

I happened upon this dealership when I found a vehicle online that I was interested in and drove out to the dealership to take a look. I live in Utah County, so the drive is pretty significant considering there are at least 5 other Ford dealers that are closer to me and one within 2 miles. I ended up buying a different truck than the one I originally looked at, but chose to buy it directly from that dealership (rather than request a dealer trade with the local Ford dealer) because they were so easy to deal with. It was more time for me to do it that way, and I had to arrange a ride back out to pick up my commuter car... but I would do it again to buy from these guys.

carollf

23 de sep. de 2016

I felt so comfortable with the people who worked with me. I trusted them completely. They were genuinely concerned that I was pleased with my choice. They even went out of their way to bring in the exact color and body style I wanted. It was a pleasure doing business with them.

Sawtooth

18 de sep. de 2016

Experienced, friendly, courteous, and professional staff. Very "Customer Satisfaction" oriented. This is third vehicle we've purchased here and we recommend you stop in when in the market for a vehicle. Past experiences with service area and parts is top notch.

KLamborn

9 de sep. de 2016

Want to commend Performance Automall for having exceptional sales/finance people. We have been looking for a specific truck for several weeks and have spoken to several sales people throughout the Wasatch Front (Utah). We have explored Rams and Chevrolet/GMC as well as Ford, looking for a 1 ton truck that would fit out business needs. We had settled on Ford. When I talked to George Ripsom online, he took the time to take down the specific truck details we were looking for. He thought he found a truck we could use, but then we had issues with the sun roof component - as our family is extremely tall and needs extra head room. I did not expect to hear from him again, when he called late the next day and said he had found a truck that was even better than the initial truck the Tooele store had on their lot. He said he could get the truck there by the next day, which fit our time frame. George went the extra mile, listened to the details of what we needed and delivered the truck we wanted. I have spoken to at least 10 sales people this go round, and George absolutely was the best by far. He returns phone calls, he responded to my text after hours, and he was very thorough when going through the details of all the new "gizmos and gadgets" the new trucks come with. Don Rollins in Finance was also a pleasure to work with. We got through the finance portion of the purchase, with a few laughs and ease, thanks to his professional and friendly manner. Also want to thank whoever it was that rounded up the ball for the hitch. Kind of a waste to buy a 1 ton/drw without the ball for the hitch. Just sayin. Thank you for exceptional service.

TIGER

5 de sep. de 2016

EVERY PERSON I DEALT WITH HELPFUL,FRIENDLY, PHONE AND VOICEMAIL WERE ANSWERED AND RETURNED PROMPTLYDEALSHIP WAS CLOSE TO HOME AND HAD SM TOWN APPEAL.PRESENTATION WAS OVERALL GOOD

Billy b1970

1 de sep. de 2016

Starting with Will Assay very knowledgable friendly sales rep I have ever came across, took the time out to help steer us in the direction. Roland Goodrich makes you feel like family, went way above the call to help us find the right financing and explained every bit of it. Made you feel like he would be making the payments. The to top everything off the lot tech whom detailed our truck was very friendly and caring for our new truck, acted like a true professional in every manner. You can tell he comes from a good family. Again Thank You allVery respectfullyBill Byington

grimmy

30 de ago. de 2016

I was looking to buy used and I explained to my sales rep what I was looking for in a car and what price range. He was friendly and not pushy and answered whatever questions I had. He also showed me how to use some of the features in the car. He made the car buying experience comfortable and easy.

Annie

19 de ago. de 2016

Didn't have to wait long for Jeff to take me home, nice person,and take me home safe with my kids. Thank You Jeff

Bonnie L Burger

13 de ago. de 2016

THE REASON FOR THE RATING IS THAT I HAVE NOT HAD THIS AWESOME EXPERIENCE BEFORE IN BUYING A NEW CAR. MY SALES REP WAS EXCELLENT IN TELLING ME ABOUT THE CAR I JUST BOUGHT AND ALL OF THE FEATURES ON IT.

Tasha Marshall

6 de ago. de 2016

We wanted to find a dealership without being hassled by the salesman the whole time and we found it. Performance team was awesome to work with. They were helpful, but not pushy.

Eric Tanner

5 de ago. de 2016

I was offered a ride back while they serviced my car Jeff drove me home he was nice, a great driver and got me safely to my destination thanks buddy.

jenharris787

3 de ago. de 2016

My experience with Performance Automall's Service team was absolutely amazing! They were quick with my repairs and their customer service was awesome! There is no doubt that when my car needs service, I will take it to Performance EVERYTIME! I highly recommend their service department. Thank you for all that you have done to make my experience one that I will never regret!

Pokemon

30 de jul. de 2016

Danno and Steve were fantastic! I really felt like they wanted what was best for us, financially and car wise. We had to wait a long time, but it was because there were a lot of people needing the financial side done at one time. That is the only reason for 4 stars instead of 5 stars.

JANINE ANDERSON

30 de jul. de 2016

My experience began with the service department on my old car. I took it there on two occasions and both times came away amazed that I got the service that I had asked for, no one pressured me into doing 'one more thing', and in fact the second visit, Paul, gave me some great advice about my a/c unit on my car. I was so impressed that I decided that I would try to buy a car from the dealership end. I worked with Austin R., Bret, Don, and Jared Z. Wow. I felt very taken care of. I felt like i received straightforward communication and help. It was a relatively simple transaction. The used car I wanted had a problem with it's a/c. Jared finally got it fixed and honored his word to me. I am a single woman, I valued their assistance and straight up way of doing business. Thanks to all of them, a great team indeed.

faustcreek

28 de jul. de 2016

This was the best experience that I have ever had at a dealership. Roland and Austin where very professional. I would recommend these guys to anyone. Thanks again!

Ingotf250

28 de jul. de 2016

Came in looking for a used truck and got an excellent deal on a new one. Sales and service were great. Austin was even out helping us move the tool box. Really went the extra mile.

KimBarber

24 de jul. de 2016

Hands down the best dealership we've worked with. Amazing customer service. Not enough words to describe how great it was. Steve Martinez went above and beyond.

Bay95

22 de jul. de 2016

Mont took great care of me today! Walked in had my car done in 30 minutes! Great pricing and amazing customer service! Thanks so much! (: only place I would take my car for maintenance!

ragibson

20 de jul. de 2016

The only issue I had with purchase of this vehicle was that I had to separately buy a privacy canopy for the cargo area of vehicle in lieu of one coming with or being thrown in on a $40,000 plus car.

Mary B.

15 de jul. de 2016

George Ripsom and Roland Goodrich Of Performance Automall Tooele are two of the most honest, sincere Car Dealership employees I ever met! Thank You! I am a newcomer to Tooele County and started an internet search for a reliable trustworthy car dealership. Salesman George Rispom could not have been kinder to my inquiries and began immediately to help me secure financing credit application approval by Finance Manager, Roland Goodrich! The both have gone above and beyond to help me and I trust that I will be driving a very dependable used car in the very near future Thanks to these two trusted employees from a Car Dealership I highly recommend!

ramguy

13 de jul. de 2016

happy with the price we paid for the truck. it all ends there. there service dept. is the worst. they jerk your around every way they can.

dsutton

11 de jul. de 2016

Took my new used car over for some repairs. Courteous and friendly staff. Didn't have to wait long for Jeff to take me home. Only about 20 minutes total from the time I left my house to when I got back home. Had some problems in the past when this dealership was Quality, looking forward to having a better experience this time. So far so good.

Scott McKenzie

9 de jul. de 2016

Nathan Shepard was an Outstanding salesman and provided answers to all of our questions with no pressure to buy anything. We worked with him over several days as we researched our options and his service was outstanding.Dennis Ewing helped us get a final great deal and Steve helped us get the financing paperwork done and saved us some money with a quote match on the extended warranty.This was the best purchasing experience I have had in the last 30 years buying more than twelve previous vehicles.

GM4EVER

8 de jul. de 2016

I've been coming to Performance for many years, and it's great to have a shuttle service for rides to and from the dealership. I needed to leave my car for service, and Jeff provided great service shuttling me around. It's always a good feeling to know that this dealership provides GREAT service in all areas.thanks as alwaysDeb D

SCOTT CARTER

7 de jul. de 2016

Mont is very professional and he makes you feel like he cares and gets the service done quickly. Do not ever lose this guy he is amazing!!!

Lorilori_2001

7 de jul. de 2016

The finance manager Roland wouldnt allow me to get bad deal, the two sales guys we dealt with were awesome, knowledgeable, n quick kn their feet. Austin n Steve. Not sure which Austin.

Jimmbo

7 de jul. de 2016

Good dealership friendly people. I would do business with them again they listened and I was pressured by the sales staff. Good prices on vehicles

sewmom

7 de jul. de 2016

Took my car in to get a leak fixed and requested a shuttle to take me home. The kids didnt even have time to finish their popcorn before they were ready to take us home. Thanks for the fast service!

Sara

6 de jul. de 2016

Mont was a lifesaver!!! I called him and told him my steering wheel was falling off and he had me come right in. He had my car in, the problem fixed and I picked it up within 2 hours!!! He took great care of me and I appreciated it so much!! I will definitely call him again when I have a car crisis. His great attitude, caring nature and quick response time was worth more than 5 Stars to me!!His customer service skills are over the top!!Thanks Mont!!!!

Joe & Roz

6 de jul. de 2016

Way to Go Steve. Thank you so much for your kindness, attention to detail, and professionalism. We feel our truck purchase was a huge success. We knew what we wanted, and where we needed to be and you helped make that happen. Thanks for not being a Pushy Salesman. :) We love shopping local an we feel we made the right choice. Thanks Performance. Job well done.

Shastings

5 de jul. de 2016

Jeff was nice and friendly and safely shuttled me back home after dropping off my vehicle for repair. I was appreciated the service of having a shuttle available to get you to and from the shop.

ford

2 de jul. de 2016

As I have told you and others at that dealership your the best and I appreciate it. Daryl your the super best. I will be bothering you in the future.

steelersteve

1 de jul. de 2016

Mont was great took good care of my needs. Very friendly and nice. I would recommend Mont for all your service needs. very polite and helpful.

firecracker1956

29 de jun. de 2016

Steve was very nice, not pushy. He was able to answer all of my questions and was very knowledge about all the vehicles I inquired about. Gave me very good information, was personable and informative about what I wanted to know. I thought he treated me very good in getting me the best deal he could.

My Chevy69

25 de jun. de 2016

We appreciated the fact that they bought us lunch, after we negotiated. It isn't always easy to buy a car, but we loved the atmosphere and the honesty. It's not the sale itself but the service after the sale that will keep me or lose me.

kjmecham

23 de jun. de 2016

Mont Nielson and his staff at the Tooele Performance Automall service department did a phenomenal job taking care of all of our needs. Thank you for a wonderful local experience!!!! We will definitely be back.

Richard

17 de jun. de 2016

Negotiations with the team at Performance Automall in Tooele to purchase my new F-150 was fair and the people there are great. I am very satisfied with the level of service I received Much thanks to Steven, Nathan, Bret and Danno for being awesome to work with this week.

TonyH

17 de jun. de 2016

Recently purchased a Ram 3500 from the guys at Performance Tooele. Very satisfied with the sales and finance team! Steve Martinez, and Daryl Jones were very knowledgeable, patient with me, and eager to get me into the right deal. Ultimately purchased a new Ram 3500. Finance was great too with Danno Smith. I asked for a specific financial institution which Danno was able to work out. Danno found a better financial term with a local credit union that I went with as he saved me quite a lot on interest. Great job guys!

Dennis2016

14 de jun. de 2016

Peyton did an excellent job making sure that we new the differences between all the trucks we were looking at and he made sure we were satisfied with the deal we were given.

catguy2001

14 de jun. de 2016

Frank and Austin were very professional. There was no pressure at any time. They did a great job of explaining the car and went out of their way to make this purchase pleasant experience.

sherman026

12 de jun. de 2016

Starting from the beginning when I contacted them via an KSL ad, they have made a bad impression. I asked simple questions about the car because there is minimum info about the car and only a few photos. The girl could not answer a single question, so she just asked for my email and phone number. I refused to give her my number since I know dealerships love to annoy you with phone calls, and cliche questions like, "what can we do to earn your business?"The girl failed to deliver my 4 questions to the salesman Darwin Ashment. While Darwin was very friendly, he failed to address any of my questions when he reached out to me. When I called him upon his request, he still had no answers to my simple questions. He was obviously not much of a car person and don't know much about challengers. He was not straight forward and talked in circles, another reason I don't want to talk to dealership salesman on the phone. It is a waste of time. At the end we talked about price, and he asked me what I am thinking. So I told him what I was thinking, and he basically laughed at my number saying there is no way they could sell it at that price. Well, sure that is fine. But you asked, so I told you. I found it extremely unprofessional for you to be in any way condescending to a customer who you are "trying to win" his business.I am also sick of this usual speech of, "we have a software that tells us who else is selling this vehicle within 500 miles radius, and we are always the lowest price." Well, when every dealership says that, it gets a little bit old. It is obviously not true when everyone says it. One simple search would prove your nonsense.The old way of car selling, going above and beyond is over, these guys demonstrated it clearly. The new way is selling cars you know nothing about, not willing to do your homework, try to BS your way through, and not knowing how to talk to a customer professionally.PS: stop having different people sending me the same generic emails.

Crys2011

12 de jun. de 2016

Roland and Richard were great. They did everything they could to try and get us into a new car and that is just excellent service we would definitely go back to this dealership if we needed to. Thank you both so very much.

Roland

8 de jun. de 2016

Everything was completed as quoted, on time, and as expected. Will return if additional services are required. Costs for service were competitive with other local auto repair shops.

myles

8 de jun. de 2016

they all did a excellent job , fair and friendly did every thing they said they would do and in a timely manner would buy again

Ksteve

2 de jun. de 2016

Every interaction that I had with the employees was very welcoming, fun, comfortable. Will was amazing at helping me out as a first time buyer getting into something that I was looking for and went out of his way to make sure I was happy. He listened to all my concerns and answered all questions. I was super impressed with everyone I had a chance to speak with. I will continue going here in the future.

SHAYLYN R WHITE

2 de jun. de 2016

Sportsmanship is a great word to use when going to performance in tooele. All i seen was great communication skills and working as a team. I was very pleased with how patient they were with me because i was making it impossible for my options. Thank you team!

Where is the blinker fluid?

1 de jun. de 2016

Will is an awesome salesman and was able to answer all my questions no matter how outrageous they were. (Still need the to-it tool) Danno made the financing process smooth and enjoyable. (Rock on railroad choo choo) Paul and the service team were able to help when the road wanted to let the air out of our tires. Bigs thanks for checking the blinker fluid. A great group of people to work with. Thanks Performance.

J_Fusion

30 de may. de 2016

Great experience at Performance in Tooele. Everyone there, from financing to sales, were upfront with the facts. Well worth your time if you're sick of the other guys in SLC.

Weelady 46

27 de may. de 2016

Great personal service. Showed concern for our needs and desires Was quick to find the car that fit our needs Wasn't pushing for a sale. Answered all questions Very satisfied with how we were treated The whole dealership treated us well. Never been happier

SherMart

27 de may. de 2016

I went in to drop off my truck for new rear brakes and oil change. It was supposed to be there overnight and half the next day. Mont was checking me in and said we can get that completed today. As promised the service was completed the same day and I cannot thank him enough. I appreciate his help and customer service.

DennisB

26 de may. de 2016

Very straight forward and honest sales team, not the high pressure hurry up and wait hype that I have experienced at dealerships in Salt Lake City. Both Rick and Steve had great stories that made the short wait times go by fast. Thanks for a great buying experience.

georgeM

24 de may. de 2016

Needed to have check engine light issue fixed. They found the trouble and were very efficient. I also had some maintenance done and I am happy with that too. Great place!

sttaceco

23 de may. de 2016

We appreciated the in an out oil change which we recently had. The only problem we had was the smell of cigarette smoke in our car when we picked it up. We are non smokers and would have preferred not to have that smell in our car

Julie Hamberlin

20 de may. de 2016

When we needed help trying to replace an older diesel truck that was having serious mechanical issues these guys were awesome! We needed a specific payment and a truck that was going to last. Austin May listened to us and helped us find a couple trucks that might work. After we decided which one was best for us Danno came up with numbers that worked perfect for our budget. I will be back for another vehicle when we are in need.

DBROWN

18 de may. de 2016

We were looking for a truck with low mileage. Steve Martinez kept and eye out for us and found the perfect truck. We had a great, no pressure experience at Performance.

mike

18 de may. de 2016

Any time my truck needs service, I can rely on Performance's service department to get it done as quickly and painlessly as possible. I appreciate the hard work , dedication, and genuine kindness that John and the rest of the staff have to offer. Thanks!

shoulderlock57

17 de may. de 2016

John Gierloff is friendly, helpful and straightforward. He went above and beyond to help me with getting the alternator replaced in my Ford F350. I appreciate his dedication to customer service. I'll definitely recommend the service department at Performance Automall.

satisfied customer

16 de may. de 2016

Responsive and quick, couldn't ask for more. Mechanics remembered previous visits/problems and discussed them with us. All of this together makes for a great dealership.

Gdat8311

11 de may. de 2016

The best car buying experience ever I've had! Steve & Danno are the best. They really went out of their way for me & got me into a great, affordable vehicle. There was no pressure to buy & no headaches. I definitely will purchase my next vehicle from them. Thanks Steve & Danno!Mary

C D Shumway

10 de may. de 2016

The employees were all very helpful and friendly. They took the time to show me multiple vehicles and help me find the one the matched my "want list". I didn't feel pressured like I have in the past at other dealerships, and I liked the fact that the finance didn't try to sell me a bunch of additional items that I didn't want. The options were all explained but I felt no pressure to purchase any of them. This is the third vehicle we have purchased from this dealership, and I would purchase from them again.

patten13

9 de may. de 2016

Austin and Danno ROCK I applied online was in and out in My new Dodge in an hour awesome service if I could I would give them ten stars :) :):) Best experience awesome people they even started the Hellcat so my husband and Uncle could hear her run

Ant123

5 de may. de 2016

I visited twice for a diagnostic and service on my vehicle. I appreciated the earnest efforts made to help me understand what needed to be done. I appreciate the respectful way I was treated when I was clearly in a rush! Communication was good. An environment I'd bring my vehicle back to.

mokeyone

4 de may. de 2016

I feel that the service staff has always worked to try and meet my needs, both with my vehicle and my tight schedule. Great Job Guys!

pallen

4 de may. de 2016

Awesome dealership. This is the first time at this dealership and it was a great experience. From the time I walked in to the time I left, I was very impressed. Everyone treated us with respect and everyone was very knowledgeable and explained everything. I highly recommend this dealership.

kmnokes

4 de may. de 2016

I don't have 25 words to say so this is why I do not do your surveys. If you want comments from me, let me answer what I want and let me leave areas I do not wish to comment on blank! This survey makes me mad. The dealership makes me happy.

Grandebbie

2 de may. de 2016

There were no "games". They told me how much the car was, they offered me a good price for my trade, and I didn't have to sit there and play the "how much can you afford a month" game! I am 62 years old and this was, by far, the best car buying experience of my life! If and when we ever have need for another car, we will go here first!

ctjustice

1 de may. de 2016

Everyone was great. The only issue and byno means any fault of the employees of Performance Ford was the Ford Leasing Dept. which caused a delay in the buying process because there were only 3 people available..1-person answering the phone and 2 others who could help with the Leasing Process. Maybe I am incorrect but I would think Saturdays and since it was the very end of the month there would be more employees available. Other that this the service was fantastic. I truly appreciated the no hassling and the knowledge the salesmen shared. We moved here a little over 4 years ago and the service department has always taken great care of use and our vehicles..This is why we chose to go to Performance first inquiring about purchasing a pick up. I will highly recommend others who are looking for a vehicle to at least stop at Performance Ford first.

ScottyP

29 de abr. de 2016

Got in quickly, got the work done at a lower than expected price. Professional. Great job. Expected to pay much more. I will be back

Ant123

26 de abr. de 2016

See below for update!!!The start of the sales process was great. 2 days after sale was complete we found oil dripping from engine. I phoned and emailed. Largely ignored. When they returned my call I was told I bought as is. I understood that. But pointed out its just been a couple days-surely that was an issue and they could look at it. I was told no but that they'd be happy to look at it in 30 days when the extended warranty they sold me kicked in. Ridiculous. Would never buy from them again.Clearly just wanted the money and not a repeat customer or me to recommend them. I haven't. And I won't. *********I received a call. In many ways there were degrees of miscommunication. I appreciate the efforts of the dealership to reach out and make things right when they became aware of the situation. They were honest and frank about what happened and as a customer I feel they are worth another shot.*********

snowpez

20 de abr. de 2016

The service desk professional, Mont Nielson was very professional and knowledgeable about dealing with my vehicle. I would recommend this dealership to anybody with the service techs that are currently working there.

Tuck4Hawks

20 de abr. de 2016

Brent, George, & Helene were all very friendly & helpful! Extremely personable & down-to-earth while getting the job done! Couldn't be happier about my experience! Highly recommend this company!

SeniorCitizen

20 de abr. de 2016

Thank you Mont Nielson for taking such good care of me and my car and explaining about the Drive-Sure plan. Why would anyone go anywhere else! I was treated so nicely and Mont took the time to explain what was done to my car. I left feeling assured and happy.

Blawrence

19 de abr. de 2016

I didn't have an appointment but they fit me in and completed my repair the same day. They also found another minor repair that neede to be fixed.

Scott

18 de abr. de 2016

Suddenly My Ford Focus would not accelerate and the engine light came on. I was within a few blocks of the dealership (where I purchased my car) so I pulled in to the service area. Mont Nielson greeted me and gave me immediate attention. He hooked my car up to a computer which gave a code for some sort of fuel issue. He kept the car and notified me a little later in the day that he had replaced the Module Transmission Control, Seal, and programmed the tcm. Also he let me know that I was covered under warranty, so there would be no charge to me. Mont also included a page showing the results of a multi point comprehensive vehicle inspection. Are you kidding? I didn't even have an appointment. Thank you Mont and Performance Automall. You guys are dependable and flat out AWESOME!!!

Kindra Valerio

7 de abr. de 2016

Employees were all very friendly and had great customer service. Steve made sure I was out of there when I needed to be and had me come back because it was very important to him that he do a bumper to bumper walk through with me on my new vehicle.

Fordguy

5 de abr. de 2016

Went in for an oil change and it was all finished within a half hour. Staff was very nice and helpful. I plan to get more service done there in the future.

WJ

5 de abr. de 2016

We purchased a used car with the help of Will and many others. We had a few things that we did not notice before we purchased the car as is with no warranty. However, upon noticing these items I was able to get with Will who got me in contact with Mont in the service department. I was impressed on their willingness to find a good working solution for my situation. I felt like I had purchased a new car the way they wanted to make sure I had a good experience with my purchase. They kept me in the loop and explained well what they could do for me to help me enjoy the quality of a good used auto.

Mindy

3 de abr. de 2016

We have bought three cars from Performance Auto mall in Tooele in the last 8 years. All of them have been great experiences. We have found exactly what we were looking for, even if they didn't have it on the lot. They got us what we wanted. Very friendly and happy environment. Very nice employees.

Sean D

31 de mar. de 2016

These guys are by far the best dealer to get a car through! I dealt with Dennis and Nathan who are pretty cool guys. Their was no pressure and no xxxxxxxx, i told them the mustang I wanted and they found one nearby and said i could pick it up the next day. And the whole process was just smooth and easy. Wam bam thank you mam! Now i drive a murdered out mustang GT :D The deal on the car was very satisfactory and I will absolutely be going back for all my future car purchases. If you're looking for any sort of Ford, Chevy or Dodge go and talk to these guys and ask for Dennis. He will hook you up :)

pete

30 de mar. de 2016

was a good experience very good service friendly. recommend any of my friends to you guys thank you very much for your help have a great day.

Rich Carmichael

23 de mar. de 2016

I have recently wrecked my Dodge Ram 1500, that I also purchased at Performance. I was looking at potential replacements, but had not received my insurance money yet. Tim Swanson came out and greeted me. I explained I wasn't quite ready, but he requested I come in to check the inventory. I was thinking "oh boy, here we go". We sat down, he got us a nice cold beverage and went to get the inventory list. We reviewed it, and nothing really fit my price range. He went and spoke to his manager Darryl. He knew of a truck just going through the shop. He had Tim pull it around, and we drove it. I liked the truck, but again I didn't have my down payment yet. I filled out the app., and boom! I was an owner. Now this process was like only an hour. The next day they had my truck detailed and ready to go. As I said, this is the second truck I have bought there. By far the BEST sales experiences I have ever had!

Rich Carmichael

22 de mar. de 2016

I have purchased two trucks here now. Most recently was one to replace the first one due to it being crashed and totalled. Tim Swanson is the salesman that helped me with this recent purchase. He is the best, no pressure salesman I have ever dealt with. I am still in awe that I could get through the whole process in just over an hour (and I am slightly credit challenged). From Tim, to Darryl (mgr.), and Roland (finance mgr.), the process could not have been better. I'm telling you if you live in SLC, drive your butt out here and see these guys. Oh yeah, the price was excellent also.

painda

18 de mar. de 2016

From the moment we entered the dealership lot and got to speak to Rick we knew we had made the best decision by coming to Performance Auto Mall.Rick treated us like friends during the entire process, he was honest with us, understanding and he was infinitely patient as well.This man is the best at what he does.Performance worked with us in the most amicable and professional fashion ever, I am more than satisfied with my experience at the dealership, 5 stars very well earned!!

vae123

16 de mar. de 2016

We had to get a new key that required programming. Took the car/keys into the dealership and it was done in less than one hour.

hensel1

14 de mar. de 2016

After visiting other 'Big Town' Chevrolet dealerships the reason I chose Performance was/is quite obvious. Caring! Understanding that the reason why business succeeds is customers who return. Pretty simple don't you agree? I'll return as I have for their service!Thank you.

Gorgeous

12 de mar. de 2016

From sales to service and everywhere in between these folks are awesome! I have purchased three vehicles from Performance and would recommend them to anyone. Service is fast, friendly, and affordable.

Brianna

8 de mar. de 2016

I rarely write reviews but this experience stood out so much that I had to take the time to share how impressed I was. I had a truly great experience with the team at Performance Ford Tooele, which was a welcome change after having several less-than-stellar experiences elsewhere. From the moment I called to inquire about the vehicle, to the test drive, to signing the papers - everything was handled with care, warmth and professionalism. Special shout out to Payeton Reed who is single-handedly redefining the art of car salesmanship. His people skills and knowledge really elevated the experience as he made the entire process feel fun and relaxing. I was also really impressed with Steve Laird who was refreshingly honest, respectful, and an all-around super cool guy. No manipulation, no strings attached - everyone I interacted with demonstrated an authentic investment in making their customers happy. Gold stars all around. Keep up the great work.

N_colby8

8 de mar. de 2016

The guys are always very attentive. They meet my very high expectations. They answer all my questions. They always go the extra mile to make sure that my car leaves the service center looking as good as the day I bought it.

Doug & Peach

6 de mar. de 2016

This is the 2nd truck that we have purchased at Performance Chevrolet. We live in Layton, so we are closer to about 10 other Chevy dealers, but find that it is WELL WORTH the drive to Performance AutoMall in Tooele. They do NOT play all the normal hard-sell, hardball, high pressure games, nor do you see the additional window mark-ups or pricing gimmicks found at other dealers.....just fair, honest pricing! It's also nice to be able to drive different brands of vehicles side by side to do a true and fair comparison. BUT MOST OF ALL, IT'S THE PEOPLE THAT WORK AT PERFORMANCE AUTOMALL that make it so great! Our salesman, Will Asay, was friendly, knowledgeable, and truly an all around superb salesman and person! We also dealt with Frank, Dennis, and Danno, and could not say enough good about each one of them and all the interpersonal skills they exhibited towards us! I can assure you that Performance will ALWAYS be at the top of our list of auto dealers!!! Doug & Peach Robison

WayneJ

5 de mar. de 2016

Mark, Will and Danno where great. They were relaxed and not trying to just push a product or sale. All the staff were friendly and helpful.

scott72673

2 de mar. de 2016

After purchasing my vehicle from Performance Automall (see my separate review regarding the purchase experience) I decided to have them install a sprayed in bedliner in my new truck.Overall this experience was fantastic. Their scheduler called and made an appointment - I dropped the truck off and was told it would take a little more than 1/2 day to complete.And, it was true. Right on time in the afternoon someone from the dealership arrived at my house to pick me up. When I arrived at the dealer my truck had been washed and the bedliner was installed and ready to go. I received some instructions about being careful with it for the first 24 hours as it fully cured, and all was well.The application looks great (better than any I've had done before) The texture and color are consistent and the thickness is exactly what I expected.Performance continues to be a business I would recommend to friends and family - it's a great small town dealership with fantastic attention to details and personal relationships.

Chrisgroup1

1 de mar. de 2016

I've bought a lot of cars. Performance goes above and beyond. They made sure we got what we wanted, and made us extremely comfortable through the whole process.

rosscraig

1 de mar. de 2016

I purchased a new F-350 and was so happy with the deal and dealership, I went back 2 weeks later and purchased a new F-150. I have been buying cars for over 35 years and these both have been the best experience ever.

Victoria03

1 de mar. de 2016

Danno was great to work with in the Finance Department. I have been mislead by many finance employees at other dealerships. He came through with what was promised from the sales department. He took on the challenge to get what was promised even though he was dealing with negative equity. Thanks Danno!

Mattie b.

1 de mar. de 2016

First time buying at this dealership, salesman was great to work with and the overall experance was very good from start to finish, I will go back when it's time to buy another car.

tjperaza

26 de feb. de 2016

I took my car in for auto butler service and received above and beyond service. The service provider was knowledgeable and polite. I got a ride home and the driver was safe and courteous. When they called to tell me my car was ready, I called to schedule a ride back to the dealership. Lo and behold, I was surprised when within fifteen minutes, not only the driver, George Bromley, but another service person showed up driving my car. This not only saved me valuable time but my car was super shiny and clean outside and inside. Another outstanding job by this dealership!

smitty100x

26 de feb. de 2016

Bought from out of state and it was pretty painless. Got a good price from William via email, he was quick to respond to my countless questions, was not pushy, and let the car sell itself. He gave me a clear breakdown of the total price, which had the customary doc and registration fees, but didn't have a bunch of "surprise" charges that I had to fight over. Went to pick up the car, signed a couple of docs, gave them the check, and drove away. No sales pitches from the F&I manager. Pricing was transparent and closing was effortless. Wish all my car buying experiences were that simple...

hshinton

25 de feb. de 2016

My father-in-law had a appointment to have his 2015 taxes completed and he went to his garage to drive his Buick to the appointment and found his car had a dead battery! I could not open the compartment to "jump" start the car. After checking the owners manual I still could not open the box that contains the battery. We called Performance Auto, and spoke to the service department requesting assistance. I was hoping that someone would explain how to open the battery box to allow me to use battery cables. But NO....within minutes Mr. George Bromley arrived at my father-in-laws home and proceeded to explain how to open the box and demonstrated to me, for future problems, and next connected his portable battery charger and had Dad start his car. I ask Mr. Bromley how much do we need to make the check out for and to my surprise he stated "no charge" for our good customers. Mr. Bromley called my father in law by name and stated he will see us soon in the service department for our regular oil change. What a wonderful experience dealing with Mr. Bromley. He was friendly, very courteous, extremely helpful, and most important, very knowledgeable. I will strongly recommend Performance Automall to family and friends. Thanks so much Mr. George Bromley.

Mishel Hernandez

25 de feb. de 2016

They have some issues, but they try hard. I hate that they are closed on Sunday's as there is no alternative service in Tooele. I was stranded and missed work since the Enterprise was closed too.

stillglowing04

23 de feb. de 2016

I contacted the dealership to just browse last week. My husband & I were introduced to Mark & explained what our needs & wants were. That night we thought we would purchase in May or June. We wanted to get a feel of what was available. Mark followed up with us & connected us with his finance expert Roland. Saturday afternoon we were out with our dogs when we decided to take a look at what Mark might be able to help us with. We didn't want to go 45 minutes out of our way to take the dogs home. I called Roland & explained the situation. He told me to come on over & the dogs would be fine. They spent hours helping us find our dream car that was even comfortable for our arthritic dog. It may sound silly but Mark understood how important that was to us. To say the least we are more than thrilled with our purchase. For the first time in 12 years we are fighting over who GETS to drive instead of who HAS to drive. Thank you again Mark & Roland for all your hard work. We really appreciate what you did.

FRLancaster

23 de feb. de 2016

I just purchased a used 2001 Cadillac DeVille in mint condition and was having a few minor repairs . Charlie, your team leader, analyzed the front end and brake problem expertly. We scheduled a time for drop off and pick up. George Bromley, your Transportation Lead, was friendly and courteous at both the drop off in Tooele and the pick up at my home in Stansbury Park when the car was done. My personal thanks to both Charlie and George for the care, professional approach, and genuine customer service I received at their hands. I have 2 GM vehicles and you can rest assured I will be visiting Performance Auto of Tooele for routine and needed repairs in the future. I also met Rick in your sales department. We visited about the old Caddy and he made my wait on the initial visit very pleasant. Thanks for the great service.

SherMart

23 de feb. de 2016

Excellent Service. John Gierloff processing in my truck; George Bromley giving me a ride home. George delivered my truck to me, what a nice surprise!

billelliott

23 de feb. de 2016

I guess I have to write 25 words. great to work with. good communication. very helpful. seem to care about me as a customer. like that they have popcorn and drink for me when I visit, i know they do it just for me.

Wolfman333

23 de feb. de 2016

George Bromley has given me rides several times when I have my cars worked on. He is very professional and I enjoy our short rides every now and then.

scott72673

19 de feb. de 2016

I wasn't really in the market for a new vehicle, but a confluence of events (all positive) brought me to the Performance Automall in Tooele, UT.My wife and I moved here a little more than a year ago because we liked the community. We found our suspicions to be true as we met more people in our neighborhood and in the surrounding area. Our kids love the schools, the teachers are dedicated and engaged and local business is THE way to do business in the area.One of our neighbors works at Performance and one of our vehicles needed some service, so I was asking him if it was a good place to work, and if the people there were good. On a recent Sunday we drove through the lot and I said to my wife "This is how I resist the urge to want a new truck - the prices make that desire go away pretty quickly." Then we came across a very well priced F250. It was a 2015 leftover, so there were some pretty steep discounts on it. I thought I knew what the drill was from here, that they were going to "beat me up" on the trade of my existing truck, but on a whim I let them run with it and they came back with a very fair offer for the trade.The end of this story is that in the past I've felt like car sales was more "combat" than "conversation" and at Performance I found that assumption to be untrue. Everyone we dealt with there treated us with kindness and respect, not just in words, but in deeds too. Nathan (our salesperson) took extra time after we left the first time to answer questions about the vehicle that I forgot to check out in person - took photos to send to me and was attentive throughout the process. Dennis and Danno were equally good. While the event never felt pressured or rushed, they also respected our time. You will hear dealership horror stories of 8 hour transactions, but once we decided to move forward the whole thing was done in under an hour.All in all this is one of the best auto dealership experiences I've ever had and I recommend this dealership to anyone in the market for a new vehicle.

Langston

17 de feb. de 2016

Went to look at cars and with the help of Will Asay and Roland Goodrich we were able to come home with a 2016 Jeep Patriot and are as happy as could be with our experience! Ten stars in our book and we will return!

Ross

15 de feb. de 2016

Steve and the rest of the staff were great to work with. They made sure all our needs were met. Never pressured us to accept things we weren't interested in. The entire process was quick and efficient.

nelle

15 de feb. de 2016

I had a great experience buying a new car at Performance Chevrolet. Mark Hardel was very knowledgeable, and friendly and made me feel a ease in buying a new car. I didn't feel any pressure, and they did all they could to make me happy with their service. This is the second car I have bought here. I will certainly give them a good rating.

StephRiddle

12 de feb. de 2016

My cars check engine light came on. The crew at Performance Auto got me right in, figured out I needed a tune-up. They got it done fast and had me on my way. For a very fair price!! Mont has a good crew and he was definitely awesome to work with!! A big shout out to Mont at the boys at Performance Automotive in Tooele Utah!! Keep up the great work!!

jeff.stewart40

10 de feb. de 2016

Well just coming out of a bankruptcy I didn't expect a brand new vehicle. They made it happen. 2016 Chevy cruze. Thank you performance

rosscraig

4 de feb. de 2016

No pressure and worked out a great deal. I have bought several cars over my life time and this was the best experience ever. Thank you!!

Km3

3 de feb. de 2016

Working with Austin was great. Not much more to say than he was great. If it were possible to keep the entire process contained to just Austin I would choose that route.

1cowboy

1 de feb. de 2016

My husband and I were both very impressed with how professional they were in dealing with us and our needs. We were able to take the truck for 24 hours to have our mechanic evaluate it. We went back with the information we needed from our mechanic and they fixed all the problems that needed to be fixed. We appreciate all the time and effort they put into their jobs to make our truck buying experience an awesome one. Thanks Roger, Danno, Steve, and everyone else who made it an easy transition into our new F-450. You guys are amazing.

sandradeem

23 de ene. de 2016

The people are friendly and courteous at this dealership. The salesman Steve Martinez was not only helpful in getting us an amazing car, but he did everything he could to make the experience comfortable and relaxing. He took care of everything and got us the perfect ride. They worked with us in financing to make it affordable for us and I would never go to another dealership again except for this one. They are outstanding in not only professionalism but overall experience.

debt22

23 de ene. de 2016

We had a great experience at this dealership! They took good care of us and spent all the time I needed to help me make my choice.

Don and Karen

21 de ene. de 2016

Our Salesman, William Asay, helped us to find a car that fit our needs while at the same time respecting our finances. Great young man! An asset to your company.

Kstampke

19 de ene. de 2016

Steve Martinez helped me find the perfect Jeep. He answered all my questions and that gave me all the info I needed to make an informed decision. Financing was a breeze and they helped me find a lower interest rate than I expected to pay. What a great team Steve and Steve make!

Happy truck buyer

14 de ene. de 2016

What an awesome team. They got me every rebate they could and I walked out with an insane deal on a great truck. Definitely visit these guys and gals!!!

Champagnepapi

14 de ene. de 2016

I lost 2500 bucks by trading in a car and having to buy it back because they wouldnt fix the car I bought. Still get heated about it. I just wish the salesman wouldnt have lied to me about the value and carfax. It would have saved him some time as he argued with me for over a month. I really hope any one spends their money elsewhere, and I wouldnt have wasted so much time for the same car.

NewJeepGirl

13 de ene. de 2016

Nathan was awesome! He took the time to work with me to find what I wanted and needed. His friendliness and honesty made me feel comfortable in making my choices.

radish_bliss

11 de ene. de 2016

This dealer is a great place to get a vehicle. I had a very good experience here. Everyone was cool and I was able to get the car I wanted and sell my old one at a good price as well. Highly recommended.

Ford

22 de dic. de 2015

Listened to what we wanted. Very friendly and didn't push us to buy something that we weren't looking for. Steve even let our 3 year old grandson destroy his office while we did paperwork :-).

Justee

15 de dic. de 2015

I went to look at a kia Sportage Payton reed was there to answer any questions about it he also let us decide were to go on our test drive and waa great to point out its many great features and really listened to what we had to say dId not feel pressured at all very awesome experience

Satisfied

14 de dic. de 2015

The entire Performance team is amazing. This is the second time I have worked with Nathan and he is so pleasant and a delight to work with. Steve in finance was also fun to work with. The management team was efficient and very friendly.

bob2892

9 de dic. de 2015

I was very impressed with speed in which all of the employees worked at making this happen. You all did great. I would have to say that my wife and I asked a lot and you all made this deal happen. My only hope is this truck treats us as well as the employees on Performance did, James Nailor, Danno Smith, Nathan Shepard. Thank you ever so much to you all.

Zvakec

7 de dic. de 2015

I had been to this dealership previously, when it was Quality, and had a poor experience. The only reason I decided to give them another shot was because of the change in ownership.My initial inquiry was online, and I received an email from Nathan Shepard quite quickly. When I went into the dealership on Tuesday, Nathan helped me check out the vehicle I was interested in and gave me a quote.I wanted to think about it and told Nathan I would come back Thursday. I received a call back from the dealership Wednesday to see how my visit had gone and to confirm I was coming back in Thursday. Due to a prior obligation I let them know I couldn't make it in Thursday but would be in Friday.Friday I received a call confirming I would be in that day. None of the phone calls I received were high pressure, just good customer service.When I came in Friday, I let Nathan know the vehicle I looked at Tuesday was a little out of my price range. He had a couple other vehicles for me to check out. I did a test drive of both and decided I liked the 2015 Jeep Renegade.Nathan was able to get me a quote that I was comfortable with, so we started the paperwork. Since it was after regular business hours, they were not getting a very quick response from the banks, so they offered to send me home in the Jeep.I let them know that when they had been Quality, I was sent home in the vehicle pending financing, and when the deal fell through they charged me $500 for using their vehicle. I was assured this would not happen because of the new ownership.I decided things had been going well enough that I would give them this one more chance. I was told they would call me on Saturday after they heard back on financing.Saturday around noon I received a call letting me know paperwork was ready and to come on in. When I arrived, everything was ready to go. Paperwork only took about 15 minutes.I am now the HAPPY owner of a 2015 Jeep Renegade!Thanks to Nathan Shepard and everyone else at Performance Auto Mall Tooele!

dennis1975

6 de dic. de 2015

i was in a car accident and totaled my car was looking for a safer car but ended up with a jeep i love it and thank you for the nice staff you all are wonderful thank you .

Idpuck

5 de dic. de 2015

We purchased a pre-owned Hyundai and Darryl Jones and the rest of the people at Performance made the process smooth and not only painless but also enjoyable! I normally do not like having to deal with car salesman but there was no pressure just a willingness to answer questions and be helpful. I would highly recommend Performance as the first place to shop for a vehicle.

Angel.jacobs

4 de dic. de 2015

My wife just traded in her Chrysler 200, that Nathan sold her, and bought a Jeep. I have purchased three cars from here, in the last two years, This the wife's second purchase this year. Nathan even helped my step son purchase a vehicle. In my opinion, Nathan Shepard is your top salesperson. I have nothing but good things to say about the staff. Sincerely, Angel Jacobs

OSDI Asphalt Maintenance

4 de dic. de 2015

The people at Performance made my new truck buying experience the best I have ever experienced. I live more than an hour away from the dealership but will always return for my future needs. Great atmosphere, knowledgable salesman and they will bend over backwards to make sure you're well taken care of.

Jcstealthman1

1 de dic. de 2015

I just want to acknowledge the superior service that Roland performed for us. He made the purchase of my FJ Cruiser as easy and simple as possible. Not only did he help me with the financing, but he worked even harder to lower the rate! What a blessing that is! Caring about us like family is what make Roland special. I cannot thank him enough for helping me with the FJ I have longed for. Thank You Roland and Performance Ford for your extra service!Sincerely,Jeffery Carothers

Dustinlsr50

1 de dic. de 2015

Went in to find a car for my family, and I was helped right on the spot. They provided options and were very helpful. Couldn't of asked for a better experience. I have bought 3 vehicles from here already and I'll be going back.

Satisfiedcustomer71

1 de dic. de 2015

Went in to talk to Roland and Mark. They hooked me up with a brand new Chevy Cruze Limited. Both awesome gentlemen with great service. No pressure, fast service in buying a car!

JRRRico

26 de nov. de 2015

Nice sales people to work with. Informative without being pushy. Hoping to work with them to keep my new Ram in top shape. Haven't dealt with the service dept yet so I can't comment on them.Thanks Jim

nick

24 de nov. de 2015

The key fob battery for my car was dying. I went into Performance and Jerami took care of me. In about a minutes time I was back on the road. I appreciate the professionalism and quick work that Jerami did.

3Gs

24 de nov. de 2015

We've had our Jeeps in the dealership service department twice, and we have been more than satisfied with the customer service we received and the service to our vehicles. Everyone at Performance is knowledgable, helpful and curtious. Thanks for taking care of us and our Jeeps!

Rich, 43AD

23 de nov. de 2015

I had been checking around with a few repair shops about maintenance questions and prices. My last stop was with Brent Rowley. He answered every question right up front and was quick(and accurate) with price quotes. I set up an appointment for the following Monday through him. Charlie Price checked me in, went over my scheduled maintenance issues, and got me on the shuttle with George Bromley within 10 minutes. George got me to work on time and then when Charlie called to say everything was complete George was back out in front of my office within 10 minutes. Fantastic service from start to finish, Performance Automall will be my only call from now on.

Buick2008

20 de nov. de 2015

Everyone at the dealership was extremely nice and very helpful. I would highly recommend to friends and family. I will probably return tonPerformance to purchase my next vehicle.

Oakley121

20 de nov. de 2015

My wife and I had a great experience today at the dealership. The salesman (Darwin Ashment) was very knowledgeable, helpful and friendly. It was very simple to come in and buy a car today with the no pressure and energetic sales and finance (Dano Smith) staff at the Tooele Performance Automall. After we purchased the car Nate Shepard came out and showed us the features on the car. With all the new technology in cars it is nice to get information on how the features work. I highly recommend this dealership to anyone purchasing a used car.Thanks again Dar.

jww

19 de nov. de 2015

I was in the market for a new vehicle and had an upside down trade. Rick listened to my needs and budget requirements. Bret and Rick worked with Steve to find the best financing and money for my trade. They were upfront about all of the costs. Very friendly to work with.

who knows horses 777

18 de nov. de 2015

I purchased a set of new tires and made arrangements to be available for mounting and balancing the next morning. When I arrived at 7:30 am., the tires had not been ordered as promised the previous day. I sat from arrival until about 10:00am. No service people approached me with explanation. When I talked to the service person, he said he had sent someone to salt lake to pick up the tires.....trashed my day. I was sitting with another individual who stated he had waited as long as four hours for scheduled work that was promised in an hour. So I had to believe that service was not as expedient as they should be, or at least approach the customer and provide an update on progress. The George Bromley sat with me, found out my concerns, immediately went to service and began a constant updating for my benefit, and even encouraged a reduction in my costs because of the inconvenience and inattentiveness of the service group. He was apologetic, uplifting, and a very solid and good representative for the dealership....I will return as long as George is in the mix.....One more thing, the parts man Jerami Ferris, was a great help. He did research providing me a good sound, understandable and itemized cost for engine replacement. He was very helpful and very appreciated.

Momof4

14 de nov. de 2015

The service department has been great to work with. They have gone out of their way to help me with my issue. When they didn't have a part I needed, they searched all over the valley to find one. The shuttle drive is fantastic and gets me where I need to go quickly! They're great!

CallieN

11 de nov. de 2015

I spoke with Kim while getting my car serviced, I called multiple times with a bunch of questions and each time she helped me quickly and efficiently and didn't act like I was bugging her, even though I kept calling. She sounded very pleasant and happy and professional on the phone which I appreciated.She scheduled for me to be picked up and brought to my car so I could leave to work straight from the dealership. It was snowing and there was traffic so I was told George would pick me up in 30 minutes. I don't think it even took 20 minutes! I was so impressed as I was late to work. He came to the door and offered to help me with my things. I didn't need help but it was very nice he asked as I had two bags, an infant in a car seat and my 4 year old daughter in tow. As we got to the car he opened the doors for us and I got my infant buckled in and my 4 year old said she needed help. George graciously asked if it would be okay if he helped her. What a help it was, and saved me and my hair from having to run to the other side of the car and back. As we drove he was very friendly and upbeat and chatted with me, and walked us in to the building and showed us where we needed to go. Upon departure he thanked me with a smile and went on his way.They both are amazing!

Carolyn

11 de nov. de 2015

Very thorough, did everything I asked for. The driver was very friendly. They took really good care of my car. I will definitely be back.

windstar01

10 de nov. de 2015

I received a recall notice in the mail about my Ford Windstar. They got me in right away to take care of it. When I went to pick it up Mike explained all about the recall and that my vehicle was safe and had no problems. They were very pleasant to deal with.

Nicky

10 de nov. de 2015

We had started looking for a car several weeks ago and Mark had helped us. At that time we didn't know exactly what we wanted so we proceeded to look all over Salt Lake as well and on the internet in the following weeks. We very seldom buy a car so even though our truck was experiencing a bit of trouble we did not want to hurry. Mark sent us an email every once in a while with some suggestions but he was not intrusive at all. We found a couple that we wanted to look at and gave Mark a call, told him the ones we wanted to look at and we made arrangements for a test drive. He made sure we got the car that we needed as well as wanted and at a very good price. My thanks to Mark in sales and Danno in the finance department. Thanks to them we had a excellent experience.

JohnnyTheKid

9 de nov. de 2015

I though it was a great service because everyone from the salesmen to the financial advisors were super friendly, relatable, and willing to help you get the best deal possible. I can guarantee that if I have a problem I know they'll help me out. Performance automaker Tooele has definitely won my service and they will be my first option every time! Thanks Steve, Danno, and team!!

brandtnubi

9 de nov. de 2015

They have a very helpful parts department. Dustin was willing to stay late after closing and wait for me to come pick up a part I needed that night. Keep up the good work.

Oldham larry

8 de nov. de 2015

Knowlegeable, helpful & fast would recommend this dealership. I like that it is local to me and they seem more like a family.we appreciate their quick help. A big thank you to them

JDove11

5 de nov. de 2015

My name is Justin Wingfield, I have a disability and rely on my van for transportation. When I realized there was a problem with my return radiator hose, I contacted Mr. Bell, Mr. Gierloff and Mr. Nielson. Even though its a specialized part from Dodge and should have taken 2-3 days to fix the issue, the Service Department went above and beyond and was back on the road again. SAME DAY! That is Top Service! Thank you very much; its nice to know I have people I can count on.

connie

4 de nov. de 2015

they helped me find the right car for me they were helpful and nice and friendly i would recommend this place best service i ever had

Trucking Richard78

31 de oct. de 2015

Had a very good experience my wife & I don't have the best credit but Roland & Steve would not stop till it was done & we got the truck we needed

Jeepster

30 de oct. de 2015

Took my Jeep Renegade in for its first oil change during the work and car wash my new bug screen was broken. Talked to my financial guy and he called the general manager who looked at the broken bug screen and said they would replace. In less than a week the part was in and installed. So far the dealer has been great I just moved from Illinois to Utah and Performance will be my dealer .

3BERRIES

29 de oct. de 2015

This dealership has been amazing! My sales process was amazing, no B.S. They didn't haggle me back and forth and make me wait to talk to 5 people in order to sell me a vehicle. Financing was super quick! I've taken my car in for service twice now and both times they were quick, did the job that was needed and washed my car before they gave it back to me. I absolutely LOVE this dealership. As a car person who thinks that I need something different every few years, they definitely make it worth my time. And MY time is important! Other dealerships act like they're doing you a favor by selling you a car when it should be the other way around. Thank you Performance!

Rebecca D

26 de oct. de 2015

I have never received such great customer service than I did from the young man I spoke to today. I work for a large online company and customer service is #1 with us. He really did exceed my expectations! I went in tired and upset from going to another parts store first and waiting two days and then receiving the wrong part. When I went in to Performance and after having this great young man help me I was one happy customer thanks to him and will never make the mistake of going anywhere else first. What a wonderful young man! He was very patient and kind to this old woman and believe me that can be rare these days. I am telling everyone I work with tomorrow about him!

yT

24 de oct. de 2015

Felt like I was dealing with friends and not with a pressuring salesman. It was nice not getting swarmed by salesman as soon as I entered the lot like everywhere else

Margo & George

23 de oct. de 2015

Could not ask to be treated any better today!!! Was shopping for used car and drove home with a better deal in brand new car.

auntmargo

22 de oct. de 2015

Never did we think we could qualify for a brand new 2016 car but now we drove away today in our 2016 chevy cruz. All other dealerships treated us rude and wanted to get us into crap cars but Rolin and Jim got us a great deal.

jeff.stewart40

22 de oct. de 2015

Im very happy with my experience. Wasn't expecting a new truck but they made it happen. Id recommend anyone looking for a vehicle to give them a shot

mglite28

21 de oct. de 2015

Our salesman Steve Martinez was amazing. He was very knowledgeable about our vehicle and made sure our experience was great. He was helpful, attentive, and made sure the car buying experience was wonderful. This is our second vehicle we have purchased here, and we will never go anywhere else.

kw913537

21 de oct. de 2015

A week ago I had a major problem with my 2008 Chrysler Town and Country. There was a leak in the heater system and needed an immediate fix. They took the van in and gave me a loaner car to use during the repair as I had no other transportation for the day. The work was completed in a few hours, and though it cost more in labor than the part itself, they did give me a good deal on the labor as the did not have to do as much work as on a similar project. Today, they are repairing a door handle that was found to be broken when we purchased the vehicle in July. Though they forgot to tell us the part was in, they brought me home in a shuttle so I could get other work done. They will be picking me up again when the work is finished.

Kristin

21 de oct. de 2015

I took my car in for a recall so, I wasn't even a "paying" customer. I needed a ride home, since my car had to be there for 2 1/2 hrs. Their shuttle service was quick in taking me to and from, wherever I needed to go. They dropped me off at home and shortly after I had to run my baby to the drs. and even though they just dropped me off, they were more than happy to come back and grab me. When we got back to the Automall to pick up our car, I had to wait a bit in the waiting room where they had yummy (complimentary) popcorn and fountain drinks with a movie playing. It made it a lot easier to manage my little kids. When my car was done, they even washed it for me, for free.

krisduts

20 de oct. de 2015

I took my car in for a recall so, I wasn't even a "paying" customer. I needed a ride home, since my car had to be there for 2 1/2 hrs. Their shuttle service was quick in taking me to and from, wherever I needed to go. They dropped me off at home and shortly after I had to run my baby to the drs. and even though they just dropped me off, they were more than happy to come back and grab me. When we got back to the Automall to pick up our car, I had to wait a bit in the waiting room where they had yummy (complimentary) popcorn and fountain drinks with a movie playing. It made it a lot easier to manage my little kids. When my car was done, they even washed it for me, for free.

tad.stuart

16 de oct. de 2015

Performance automall in Tooele, handled our purchase just like you read about in small town papers. From getting to know the sales staff and maintenance personnel to handling the finance paperwork in a fast and efficient manner. Treated us, like you would treat your neighbor coming in to buy a car.

ScottFelt

13 de oct. de 2015

I ordered some parts, jerami in parts was very helpful and even came out to my truck to make sure I got the right part.

truck guy

11 de oct. de 2015

having service performed on my vehicle, shuttle service was fast and driver was very professional. George Bromley was my driver and will ride with him any time.

happy camper#1

11 de oct. de 2015

It was a no pressure sale. I told them what I wanted and George showed me what I needed. I will be back! Great job!

CP1500

5 de oct. de 2015

Had scheduled routine maintenance and warranty service for my vehicle. The dealership provided timely shuttle service and completed the services in less time than expected. I have not had a negative experience with this dealership.

PamelaC

3 de oct. de 2015

Outstanding experience buying our new Jeep Compass. I would highly recommend Performance and Scott Snider! Financing was easy and Steve was great to work with.

Mercguy

1 de oct. de 2015

I bought my car there used with fairly low miles. I have had a problem with the heater control. They Jerry rigged it so it would work instead of fixing it he rght way. I have taken it back a couple of times and still not fixed right. I had a problem getting seatbelt extenders for it. I hope they don't do the with all of their used cars. George Ripsom and Steve Laird were awesome prce was fair. Just not happy with service. Don't think I'll take back for service.

Medrano12

30 de sep. de 2015

I would highly recommend the tooele performance auto mall, I dealt directly with Jerami Ferris, He was knowledgable and very informative, He guided me to the correct parts and made sure to do so in a timely manner.

aasay

30 de sep. de 2015

I was looking for a truck and the had the exact one i wanted at a fair price. thank you for helping me find the truck i needed and staying until 9:30 pm to ensure i was happy. A big thanks to my salesman George Ripsom. He really made the experience very pleasant. Even if he is from Boston, Mass.

Newcarsandy66219

24 de sep. de 2015

I had a wonderful experience at Performance. I was informed of everything I needed to know and then some. Was shown and explained every detail of my car. Mark set up my on star and Bluetooth and went through the Sirius radio station. Sure there other employees who who helped in making this an enjoyable experience. Refer anyone to Performance Automall of Toole.

rsr

16 de sep. de 2015

George went out of his way to help us and to answer our many questions. He was very knowledgeable and patient with our inquiries. We can't buy until next month, but will definitely buy from this dealership.

tjperaza

15 de sep. de 2015

I did not feel pressured to buy the car. Steve was able to find the car that I wanted and have it at the dealership the next day. I felt like I rec'd a great deal. Everyone was nice to work with. My kids loved the complimentary treats, drink, and popcorn.

Newf350

14 de sep. de 2015

All personell were very helpful and friendly. Made it a little easier to spend so much money. Like working with someone I had known forever.

Jeremy Garland

13 de sep. de 2015

We were upside down in our truck and expecting to trade it in for another used piece of crap. Scott and Roland did everything they could to get us into a brand new car. After weighing all the possibilities, it turned out to be the best deal. We ended up buying a 2015 Chevrolet Malibu. These guys did an amazing job considering what they had to work with credit wise. We were able to get a decent rate on the loan.

brandisnow07

31 de ago. de 2015

I was able to purchase a 2006 Mazda 3. Both Jim and the finance department worked hard to ensure I would be able to drive the car off the lot that day. Not only was I able to purchase the car they went above and beyond making sure I was happy with my Purchase. They Repainted my front bumper and the back passenger door with no charge. I was also able to get my windows tinted free of charge. I have owned the car for about 2 months now and have been able to take my car in and get my Auto butler(which the car now looks stunning). I would highly recommend Performance for any Auto needs.

DianesTestingServices

30 de ago. de 2015

I own a 2005 Jeep Liberty and it had a safety recall so I contacted the Preformance Auto Mall in Tooele. (The Service Dept.)They Scheduled my Jeep in for Saturday August 29 2015 I was assisted by Mont. He was very professional and nice. Logan was the tech that worked on my Jeep. Logan even found a small problem with my fan and fixed it. (Thanks Logan) The process was a couple of hours and they even washed my Jeep ??Thank you Mont and Logan. I will be back!!! Soon,I'm buying a new vehicle within a month.See you soon ??Diane

Mgk3681

29 de ago. de 2015

Answered my questions very well, and treated me with respect, and like a friend. Awesome excellent. I'll be back. I will refer friends. Again awesome experience.

theodora

28 de ago. de 2015

Steven Martinez was great to work with, I told him what i was looking for and he found just what I wanded. Danno Smith was great in doing all of those papers I had to do. Thank You All

neenee67

28 de ago. de 2015

I had a great experience. The people are kind and fast. Tell you all you need to know.George Bromley. Drive be home and takes me back to get my car. He is always friendly and helps me understand what my car service is for that day. Thank you all for making me feel at ease.

Jazzy76

27 de ago. de 2015

This was my second time visiting George at the dealership in 6 mos. I wasn't ready at the time but I came back and got the deal I wanted. Danno and George were very helpful & knowledgeable. Thanks!!

Nathaniel

25 de ago. de 2015

GEORGE IS GREAT AND TAKES PRIDE IT WHAT HE DOES. HE IS VERY GOOD AT GETTING THE JOB DONE RIGHT. HE IS QUICK AND FRIENDLY.

Shane.Tooele

24 de ago. de 2015

Great Service!!! The guy was very helpful. He also said that Fords are the Best!!! and that he would purchase one for himself. great guy!!

Dee Jacobs

20 de ago. de 2015

We bought a fine car with all that we wanted and got it for an excellent price. Austin Rowley was very helpful and friendly in every way. Everything move quickly.

coffeeguyDave

19 de ago. de 2015

Great service! they actually picked up my Tahoe, serviced and returned it to my office. I avoided driving on main street, what could be better.... top marks guys...

Happy camper

18 de ago. de 2015

Bret,Darryl treated me like family. They shot straight and gave me a great deal. I can't say enough good things about you. Thanks so much.

Rescuemn

18 de ago. de 2015

I took my van in for service and the dealer was very helpful. The shuttle driver George Bromley was very cordial and gave me a ride back to my house and it was an enjoyable trip

Bret

17 de ago. de 2015

I met Darryl Jones at the Performance Automall Ford/Dodge lot and he was very kind and applied zero pressure and provided me with a lot of options and helped me narrow down my choice. For every question I asked Darryl, he told me the pros and cons and some of the advice he provided didn't necessarily benefit him or Performance. He was a straight shooter. I would see Darryl again if I was in the market and recommend him to anyone else looking. Dennis Ewing also offered some great advice on financing options and answered some technical questions about the different models for me while Darryl selected several vehicles to test drive. Nate Shepard spoke to me while i was waiting in the showroom and talked to me about different vehicles, his personal experience, and likes and dislikes about both Dodge and Ford products. He also offered me pizza and a drink and was very friendly and cordial. I brought my dog with me and he was a dog guy too so we talked about dogs for quite some time. Once i decided on what i wanted, Steve Laird took over and got me the deal i was looking for and a great interest rate. He is a great personable guy with a sense of humor, so I laughed a lot while finishing up the deal. Every question i had, he was able to answer and i felt like i made the right decision after i left and even a week later. No buyer's remorse or any negative feelings about the whole process. I've shopped a lot of dealers and never had such a pleasant buying experience.

nopacific

17 de ago. de 2015

George Bromley was our shuttle driver for myself and my two children. He was very courteous and eager to assist us every step of the way. Kuddos to George for helping us get to the dentist that day we needed recall work done on our truck.

Bret

17 de ago. de 2015

I met Darryl Jones at the Performance Automall Ford/Dodge lot and he was very kind and applied zero pressure and provided me with a lot of options and helped me narrow down my choice. For every question I asked Darryl, he told me the pros and cons and some of the advice he provided didn't necessarily benefit him or Performance. He was a straight shooter. I would see Darryl again if I was in the market and recommend him to anyone else looking. Dennis Ewing also offered some great advice on financing options and answered some technical questions about the different models for me while Darryl selected several vehicles to test drive. Nate Shepard spoke to me while i was waiting in the showroom and talked to me about different vehicles, his personal experience, and likes and dislikes about both Dodge and Ford products. He also offered me pizza and a drink and was very friendly and cordial. I brought my dog with me and he was a dog guy too so we talked about dogs for quite some time. Once i decided on what i wanted, Steve Laird took over and got me the deal i was looking for and a great interest rate. He is a great personable guy with a sense of humor, so I laughed a lot while finishing up the deal. Every question i had, he was able to answer and i felt like i made the right decision after i left and even a week later. No buyer's remorse or any negative feelings about the whole process. I've shopped a lot of dealers and never had such a pleasant buying experience.

philmont9989

14 de ago. de 2015

I like to say that nate george frank austin and the guys in the fast lane are awesome they make me feel important and do a really good job. Thank you for all you guys do keep up the good work

SarahR

13 de ago. de 2015

Great service center! I was driving home to Oregon after visiting Utah and my car broke down nearby Tooele. I called the closet Ford dealership service center and was very glad I did. Mont, Service Advisor, was compassionate and helpful. He politely answered multiple phone calls from me and assisted me with finding a reliable tow company to get my car to this service center. He also took the time to listen to what had happened with my car prior to the breakdown. After my car was assessed, Mont called me with a knowledgeable explanation and a reasonable quote for the repairs. Mont also answered questions I had and gave honest feedback on recent work done on my car from other car service centers. Even though I did not have an appointment because of the unexpected breakdown, my car was repaired and tuned-up in a timely matter. When I picked up my car to make the long drive home, it was ready and waiting. The engine sounded better than it ever had. Now, a week later and over 20 hours of driving, it is still running very well. Thank you to Mont and the technicians for the awesome customer and car service. You helped give a stressful experience a nice, happy ending!

SteveZS

13 de ago. de 2015

Was looking for an new vehicle. Just walked in to the showroom one afternoon and the manager came to me himself. We discussed my needs and I was assisted with my intended purchase.

Crossley Jen

13 de ago. de 2015

I was ending a lease and buying a new vehicle. I had lots of questions and the process took a couple weeks, due to lease complications. Darryl always got back with me, even if it was his day off. I really appreciate that I became a priority and that they worked hard to see that I was taken care of.

classicmisty

11 de ago. de 2015

I have never taken a car into a service center myself before Mont at the Service desk helped me he was awesome and friendly. When I dropped the car off and then when I picked it up. Hope he is still there if I need to bring my car in again.

Braedensgma

11 de ago. de 2015

Stephanie was great getting me in for a service asap since I was going on a trip. George is always awesome getting me to work on time when I dropped my car off and even offered to go back in after he was off for the day so he could deliver my car for me since I could not get there until after the shop closed for the day and Charlie was great answering my questions about the service.

Graves3

6 de ago. de 2015

George Bromley was so polite and courteous! He offered to take me to any appointments or any other errand while my van was being services. That was amazing! I never had a dealership offer this kind of service before.

Graves3

6 de ago. de 2015

George Bromley was so polite and courteous! He offered to take me to any appointments or any other errand while my van was being services. That was amazing! I never had a dealership offer this kind of service before.

Curfew

4 de ago. de 2015

We were going to a family reunion the next day when our truck broke down. Friendly, helpful, made sure we were taken home shortly after having the truck towed to their service department. They went above and beyond to make sure to could leave with our truck at 7:00 the next morning. Thanks for great service and a very courteous driver who took us home, thanks George, Charlie and all the rest..

Love it

4 de ago. de 2015

Great not pushy, very helpful. Darrell took good care of us. Followed up afterward to make sure we have stayed happy with our vehicle, and have any questions.

Curfew

4 de ago. de 2015

We were going to a family reunion the next day when our truck broke down. Friendly, helpful, made sure we were taken home shortly after having the truck towed to their service department. They went above and beyond to make sure we could leave in our truck at 7:00 the next morning. Thanks for great service and a very courteous driver who took us home, thanks George, Charlie and all the rest..

JimG

1 de ago. de 2015

Took care of our needs, happy to use oil and filter that we provided and worked us in fast despite how busy they were. We will be happy to come back again.

Mishel Hernandez

1 de ago. de 2015

I went to Performance Automall just to 'look' and ended up buying a new RAM 1500. I love it! Jim and Nate were very efficient and made me feel very comfortable. They walked me through the features of the truck, and even washed it before I left. Will go there for my next purchase. I prefer to do all my business in Tooele, and now I know I can buy my vehicles here too.

RJ1911

31 de jul. de 2015

We got what we wanted when we wanted it. Not much else to say other then the folks at Preformance Automall Tooele do a fine job.

Ben123

27 de jul. de 2015

Came in to Performance Automall Tooele for help with getting security code on drivers door of Ford F-250 pickup that I had bought at another dealer. John in service had me come in without an appointment and looked up my security code for free. I was very impressed that he was willing to help and without charging me to look up the code as I'm sure other dealerships would most likely have. I proceeded to the parts division of the dealership where Jerami Ferris helped me locate some touch up paint for my truck. He found out that the touch up paint was actually more money than they had originally quoted me on the phone, however after finding this out he still honored the price that he had originally gave me over the phone. Earlier in the month I stopped in for the first time for an oil change and was very pleased with the serivce. After I left I received an e-mail notifing me that because I had my truck serviced with them I was receiving complimentary tire repair and towing service! Those are usually services charged for and I was getting them for free just for getting my oil changed at their location! I was very impressed with the friendly service and that it seemed that the staff wasn't out to make a quick dollar but rather more of an interest in establishing a customer for life. Thanks again and I'll be back for sure!

mayfly

26 de jul. de 2015

the dealership is great. the did a great job finding out what the problem was and what it would take to fix the problem and keeping the cost as low as they could

karynlyman

23 de jul. de 2015

Richard Butler came out to help me find a vehicle right away and he was so none pressure and friendly that he put my mind at rest. I didn't see what I wanted so he gave me the website for their sister locations and I found the perfect make, model and color that I was looking for and in the price range that my husband and I wanted to stay in. Richard got the car for us the next day and my family and I test drove. Perfect. No pressure. Then we were handed over to Danno and he worked very hard at getting us the best deal possible. Both Danno and Richard were vere good at answering questions honestly and openly. Even if my family moves to Salt Lake I would be willing to drive back to Tooele to buy another vehicle. In a couple of years it's my husband's turn for a new vehicle and we will definitely be back. This was the quickest, easiest experience we have ever had.

2015jeep

22 de jul. de 2015

Darryl was great, I would recommend this dealership to all friends and family. And would buy from performance auto mall again. Also Roland Goodrich was excellent

rikidog15

21 de jul. de 2015

Awesome driver. Always takes wonderful care of his customers. Makes the trip very pleasant. All employees are pleasant except office lady. I am happy that I bought my car there and especially happy that I bought the extended warranty. Sometimes the office person says I don' have one but the guys always find it.

BeeSharp Honey

20 de jul. de 2015

We have been buying our used cars here for more than a decade. One new car and 4 other used cars and servinced all of them here. My husband is a diesel mechanic but has all of our cars serviced here. We don't buy fancy or even decked out cars, but get treated like high rollers every time we come in. The detailer guy has made my day so much better by getting the inside and outside of my car so clean and fresh! I highly recommend auto butler for this reason.

Gadvalley

20 de jul. de 2015

I haven't purchased a new vehicle from a dealer in many years until just recently. I have to say that I lately had a very pleasant new car buying experience at Performance Automall in Tooele. Everyone was very nice from the receptionist, the sales people, the finance people, and the General Manager. I really didn't expect to have such a positive experience however these people exceeded my expectations. I would definitely recommend Performance Automall to anyone looking for a new or used car from a dealer. WOW stamp of approval!

MWfocus

19 de jul. de 2015

If you need help with your next purchase look for Nathan Shepard he is great!!! very helpful great sales man without being pushy. The entire team is really good you feel welcome.

harding,wyatt

18 de jul. de 2015

My experience was amazing I called and Jerami knew exactly what was wrong with my dodge and fixed it the very next day I was in and out with no problem.

Huntka

16 de jul. de 2015

I felt comfortable from the minute I stepped into the doors. Rick and Roland worked hard to get me the best deal and to stay within my budget. I appreciate that so much.

Troy

15 de jul. de 2015

George the shuttle driver was extremely friendly and patient as I got their just as he was about to leave with another customer, he waited until I got my vehicle all checked in at service then drove us to our needed destinations. During our travels George told us somethings about the dealerships history and the upcoming directions.

mmoeller1

15 de jul. de 2015

Performance is always willing to take care of all our questions and needs. The Techs are friendly, fast and efficient. I would not go anywhere else.

D15

14 de jul. de 2015

I needed vehicle maintenance on my truck and see Performance service employees regularly at my store. George is always nice and friendly so I decided to ask him for pricing. He got me quotes right away and even set up an appointment. The day of, I didn't have to leave work. He came and picked up my truck for me and dropped it off before I was off. That's customer service! Thanks to George and the great service crew, I have no doubts about going back for future maintenance.

American#1

14 de jul. de 2015

I own a Dodge/purchased & have had good service with the Dodge/Ford side of Performance. I own a Chevy Cruz & am part of a UTA Chevy van pool. I will be bringing all our vehicles to the Dodge/Ford side of Performance from now on. The Chevy side service set an appointment with me for A/C service on the UTA Van & never got to the service or called me to let me know they did not get to our Van. I could & would have made other arrangements. The Chevy side just lost me as a customer, 8 other riders & our spouses for a grand total of 18 people, not to mention who we associate with.

Rescuemn

13 de jul. de 2015

Although I didn't buy this time, Mark H was a true professional. He was knowledgable, professional, helpful and very patient. If and when I do buy I will search him out and ask him to help me

Bobbie Lou

13 de jul. de 2015

George Bromley and the whole service crew at Performance has made my car buying and upkeep a very enjoyable experience. Good job guys. See you soon,

cathy.soffel

12 de jul. de 2015

We had a very great experience with this dealership, the sales department and the financialdepartment. We never had any questions that weren't answered. They were very professionalI would recommend them to anyone.Thank You.

palmerscot

9 de jul. de 2015

Great price and rebates on new Jeep; fair trade-in on my Jeep; great to work with. Couldn't ask for anything more. Thanks again.

dodge truck

9 de jul. de 2015

i took the truck my dodge in this morning and needed a ride home my driver was so nice and he was waiting for me to drive me home. there was no waiting. friendly and trustworthy

eb123

7 de jul. de 2015

George keeps everyone happy that he picks up and has a great way of juggling all of his pick up and deliver customers. He had another person driver my car out to my home and took the second person back to the dealership. He knew I had people doing work at my home and it would have been difficult for me to leave and the car was delivered ahead of time thanks to the follow through with the office schedulers.Getting on the work schedule was not a problem and everyone is very friendly and helpful. I asked Janae about when new tires would be necessary and she was great. She gave me a printed quote tailored to my driving needs.

car mama

5 de jul. de 2015

Felt at home the minute i arrived. Friendly, professional employees. we were offered comfort immediately, including snacks and drinks. they answered every question. our salesmen went above and beyond. I loved the experience. i almost did not want to leave !

Rocky47

4 de jul. de 2015

Great service. We have bought vehicles here for may years. Always friendly service and no pressure or hype. Told the salesman what we wanted and he showed us almost an exact match including the color we wanted. After the test drive we bought the vehicle. Also have used the service department often and they are very good and take care of their customer. This purchase was a new dodge, but have also purchased used vehicles in the past. Have always got a good deal and great service.

mandiimu

3 de jul. de 2015

I bought my Chevy Spark about a year and a half ago at a different chevy dealer in Salt Lake City. Yesterday, my check engine light came on and the car began to drive really roughly and was having a hard time switching gears. With $30 to my name I thought for sure I was toast. On a desperate whim, I pulled into the lot of Performance Auto. They where quick and friendly to assist me. I wasn't even sure they could, since I had gone through another dealership. They didn't even bat an eyelash about getting me right back to the service area. Everyone I interacted with was so kind and professional. The waiting area was cozy and had nice cold drinks- sorely needed after being stuck in my car with the AC off to help get any extra HP. They needed some time with the car, which made me panic. I had two jobs to work! They set me up with George Bromley for a shuttle ride while they worked on my car. If that hadn't exceeded my expectations enough--- he also came back to my work, delivered my keys right to my desk and let me know that they'd even washed my car!WOW!! I could not be more blown away at how great this experience was. I will gladly return for services in the future.!

eyeball1

3 de jul. de 2015

I had George drive me to my office while they worked on my truck. At lunch time they had delivered my vehicle to me and the keys were on my desk. That doesn't happen a lot. Thanks, guys!

Petie48

2 de jul. de 2015

Steve Martinez was exceptional: Our experience was quick, informative, great service, easy to work with. WONDERFUL!!!!!!!!!!!!! I will send my friends and family to check them out!!!!!!

LHope

2 de jul. de 2015

Great experience. Very competitive pricing on a quality used vehicle. I had an appointment prior to going out there, and was greeted by my salesman George Ripsom as I pulled up. Very low pressure and a knowledgeable staff in regards to inventory and the features on the vehicle. They were very thorough as we looked at every detail on the car. Nathan Shepard who wasn't even our sales person was also very helpful. The Sales manager Bret was also good to work with. Financing was smooth and they did a great job finding us the best interest rate available. Glen Kummer was a pleasure to work with, providing options but not being pushy.Over all, one of the most pleasant car buying experiences I've had. Definitely worth the drive to Tooele from Salt Lake.

N_colby8

26 de jun. de 2015

Everyone was very helpful. Right down to the receptionist who had a charger so I could charge my phone. It was like being at a friends house. Great service. No pressure.

The McGuire's

25 de jun. de 2015

I have purchased 5 vehicles from performance most recently a truck in June and have never had a bad experience. Brett Allen help my husband and I find the perfect truck for us (which was quite a lengthy process) and he was always more then willing to help us with anything. We will continue to be performance customers.

Faif

25 de jun. de 2015

I have been to this dealership a few times and have not been to impressed. However this Janae girl is on the ball she got me in and out. Told me what my car needed and even though I wasn't spending a lot of money she treated me just as important as everyone else.

Dodgeman

25 de jun. de 2015

I'd have had 3 vehicles serviced at Tooele Performance Automall, Dodge Ram, Dodge Dakota, and Jeep Cherokee. Dodge Service manager John Gierloff was exceptional to work with on these vehicles, John ensured I was taken care of from getting a ride on the shuttle service while my vehicles were in the shop to ensuring my vehicles were repaired to a high standard and in a timely manner. I really enjoyed working with John. George Bromely drove the shuttle van and took me home and picked me up when repairs on my vehicles were completed. I've never been in a shuttle that was as clean and organized as the one George drove and took care of. He's very dedicated to the shuttle service. Good man. Working with Accessory Department Manager Jerami Ferris was another good experience at the Automall. Jerami hooked me up on repair parts for my Jeep engine, and parts for my Dodge Ram. He made sure I had all my parts in hand before I left. Jerami was great to work with. There you have it a great experience. Three great guys to work with.

Msan

24 de jun. de 2015

Shopping for a car is very hard for me I hate the process of it all. George was great to work with I told him what I was looking for and he listened. He showed me ONLY vehicles that had what I wanted. Other places I went kept showing me things I did NOT want instead of things I was looking for. I appreciate that he heard what I wanted and found me just that. Not only was he listening to me he also took my kids opinions in about what they liked and wanted in the car. My son (15 yrs old) had a lot of questions regarding the cars, he spoke to George about what we needed and what we would like as far as options. George did great listening and explaining the options, warranties, differences between the vehicles we liked, you name it to my son. The behind the scenes man Bret was great helping out with a deal. Steve worked his magic for me with the numbers to help me with a great interest rate better then my bank had offered since they had preapproved me. I really appreciated that all three of them stayed past closing to help me out as my time is very limited and they provided the greatest service. They are very professional and great to work with. They are not all about the sale of the vehicle and don't make it all about business. This is the second vehicle my family has purchased my daughter bought her first car from Performance Auto and now I had the pleasure of also buying one. With kids all hitting that age of drivers licenses we will definitely be back to buy more. :) Thanks guys, you rock!!

TH123

24 de jun. de 2015

George was awesome!!! He came to pick me up and we wouldn't have enough time to get me back for work so instead he delivered the truck to my home. I was great that I didn't have to worry about getting a ride.

BPetes4

24 de jun. de 2015

Set up a appointment for 8:00am to put on step sides on my truck. Truck was done by 12:30pm. when I asked why I need a appointment when it was obvious it didn't matter I was told that the appointment only meant that they would bring my truck in and look at it. The person at the desk was rude and not interested in getting my truck done.

Sherae85

22 de jun. de 2015

We will only return to Performance and we'll refer them to everyone we know! Nate & Roland were absolutely amazing, no BS with sales gimmicks. We told them exactly what we wanted and they found it for us! They were also very fair with our trade. In the past I have cringed, but I was so pleased with their offer, and there was no back and forth negotiating for hours! We started communicating via email and once we had financing and vehicle options down, we went in for a test drive and trade evaluation, and within 2 hours we were new vehicle owners headed home! We didn't even have to haggle with the vehicle price, it was right where it should have been and not over priced. They have great financing options and they're willing to answer ANY questions. Both of their experience in the industry brought the knowledge needed for us to feel comfortable and we know we got straight answers. They have even followed up to make sure we're liking the car. Since we bought the car, I have sent Nate emails here and there asking how to work new features and he's quick to respond which has been so helpful! We are so happy with our trade & purchase! Thanks Performance Automall - Nate & Roland, thank you for your honesty & kindness!!!

Sentra : )

20 de jun. de 2015

Nathan made buying a car easy. We have never had such great service. He took care of us and answered any questions. He went above and beyond what I expected. Thank You!!

BJPete2165

19 de jun. de 2015

Performance dodge is a great place to purchase a vehicle. Ask for the amazing Dennis or Darrel. Great salesmanship , no BS no hassle with these guys. They know their stuff. The place was very clean and awesome that they had drinks and popcorn around...car buying is not fast and ya get hungry. Stear clear of George, he is a certified bull sh!ter Love the truck and enjoyed the salesman Darrell & Dennis. Thanks guys!!

oneyear

19 de jun. de 2015

After a few hiccups at our appointment today, we would like to say - Thank you Ed for treating us right. We appreciate it very much.

Ruth St.Clair

17 de jun. de 2015

I was informed towards the beginning of this year that there was a recall on my vehicle's alternator. Tooele Automall worked diligently to make sure once the part became availible that I was set up to get it replaced. I just got out of the hospital, as I had my back fused 2 weeks ago and I was thankful for George Bromle,y the shuttle driver for his patience and his AWESOME PR SKILLS!!!! George made sure that I was taken care of and brought home after I took my car to be fixed and he also made sure that my car was brought back to my house!!! I want to give a big THANK YOU!!! Sincerely, Ruth St.Clair

2010 RAM

16 de jun. de 2015

I stopped in close to closing time to get, what I had hoped, the battery changed in my key fob. Jerami knew exactly what I needed. Told a few jokes, got the "RIGHT" one, showed me how to remove the old one and installed the new one with ease. An other joke and I was on my way home having a better day then when I got there. THANKS Jerami!

2000 Ranger

16 de jun. de 2015

I came into the parts department with a very frustrating problem with a 2000 Ford Ranger. Our key quit working. Jerami took the time to research the truck and find a solution. He was also very honest and extremely knowledgeable. It was very close to closing time but Jerami took his time and stayed later to accommodate me and my problem.I felt that Jerami went over and above to help me out. We need more people like him in customer service positions.

Dennis Landers

16 de jun. de 2015

I worked with Steve Martinez a great person. Went out of his way to make our buying experience a a great experience. Everyone there are first class people. Without a doubt I would return to this dealer ship. Thanks for the great experience.

BPetes4

15 de jun. de 2015

We have been to many dealerships in the past and in one case was treated very negativity. Our son bought a ram a month earlier this month and because of his experience we you out...

tls

10 de jun. de 2015

Many thanks to Jerami for being patient and understanding while helping me with my parts problem. He was helpful in getting my parts ordered, and having them arrive at the dealership in a timely manner for pick-up. He answered all my questions, and was most helpful when it came to getting the keys cut to for my vehicle. Many thanks Jerami for a pleasant experience and easy purchase.

ramfan3500

10 de jun. de 2015

I locked my key in the truck accrued from Performance auto mall. Luckily I had my drivers license with me and a former with the vin# and my name Jerami Ferris had me on my way in 30 min.

lovedanes

10 de jun. de 2015

I purchased a 2013 Ford Explorer from Larry H. Miller in Sandy just to find out shortly after that it had a recall. The recall is for a faulty fuel module which requires a days worth of work (or in my case, an overnighter since Performance Tooele didn't have the part in stock). This was quite stressful as I desperately needed a car for the following day in order to get to work. After George Bromley, the Shuttle Driver, picked me up for the 4th time, I expressed my frustrations about needing a car while mine was in the shop. I told him that the service manager at Larry H. Miller had offered to drive a loaner to my house in Tooele and swap out my Explorer just to have it fixed by the following evening. George quickly asked "well what if we could get you a loaner?" Well hot damn! I thought, that is EXACTLY the kind of offer I was looking for from my local Ford dealership!! After we arrived at the dealership George swooped in to talk to Ed (the service manager?) and within 5 minutes I had the keys to a loaner! And it had a full tank of gas! They took my Explorer and told me it would be ready the following evening. Now, I truly hope the rest of my experience is just as great as this one had been. Thank you George for making this right. This is the kind of service EVERY BUSINESS in Tooele should have.

white5

8 de jun. de 2015

the sales man at performance Automall were a pleasure to work with thay made it so easy with the purchase of are new buick they were happy and friendly. I would definitely recommend them to everyone I know. ill go back to by my next car.

jbckac80

5 de jun. de 2015

We were taken great care of and everything was done to meet our satisfaction including the payment arrangements. George Ripsom was very helpful in finding the information that we requested before we even came in to look at any vehicles. He was very apologetic when there was a delay in getting a second made and we had to bring it back. We will recommend them to our friends and family who might be interested in a car in the future. Thanks.

madfordguy

5 de jun. de 2015

The service department is just horrible, horrible, horrible. Did I mention they are horrible. I own 3 fords and maintain 2 ford work vehicles. I have been dealing with them for over 2 years. I quite taking my personal vehicles to them after the first oil change! Unfortunately I still have to take the work vehicles to them. The window switch went out on my new f150. I had a yard of dirt I had to unload out of the back, and the window wouldn't roll up. Since it was looking like rain I needed to get this taken care of quickly. I stopped in only because I was in a pinch. They told me I would have to leave it for 1-2 days to get it looked at. Trust me. Its worth the drive to salt lake to find a real dealership. I'm not doing this rating on a one time experience. I simply don't think its worth my time to list them all. On a positive note the Chevy service department is on point.

lovesfords456

4 de jun. de 2015

The people who work in the parts department (especially Jeremy and Erik) were very knowledgeable and Helpful. They were able to get me parts that were hard to find without a long wait. They took care of my parts needs which enabled me to get my truck running again quickly. The Tooele dealership has an excellent parts department

Walt Richards

2 de jun. de 2015

He was very informed and polite and could understand what I needed and helped me with everything I needed he answered all of my questions and make very quick time of his work and overall a very good service

danthelaptopman

1 de jun. de 2015

This place is way in the boonies but holy crap worth the drive! The awesome thing about these guys is that they are hungry. Meaning, driving through the Great Salt Lake mosquito poop cloud is way worth the huge price difference. Another bonus I discovered. The sales Tax is lower in Tooele! Bonus! The prices here are always better than eBay and destroy every other dealer in the surrounding 1000 miles. The best thing here of course is the crew. Frank the boss and Steve the finance guy. They destroyed my credit unions financing rate. How the heck do they do that? Car Jedi from a galaxy far far away! Unbelievably low rates. Drive here fast but watch out for highway patrol cars on the way. Woot!

gncmoore

31 de may. de 2015

The experience was awesome since my last experience with previous dealers has not been so great I was nervous at first but these guys made it a great experience for me and my wife will be back in future to buy an other vechical in the future from them thanks

eldon

31 de may. de 2015

It was awesome, there was no pressure to buy, everyone was friendly and easy to deal with. the best thing though was how quick it was once I made up my mind what I wanted. I will go back!

kenocat63

31 de may. de 2015

When we purchased our 2006 Ford F350 from Performance Auto Mall in Tooele, everyone that we dealt with was great. I would recommend this dealership to everyone. Austin Rowley, our salesman bent over backwards for us.

Tteeps42

30 de may. de 2015

I can't believe how good it was when buying our vehicle. No pressure, great service, and very good prices. Danno was our salesman and he was awesome. If your looking for a vehicle come here it's well worth it.

erickim

27 de may. de 2015

Once you deal with them you never want to go anywhere else. This is the third car I buy from here and definitely not the last. These guys know what they are doing it is simple as that.

Shay

27 de may. de 2015

Very good service and they worked hard for everything to come through for me and we will continue to buy our vehicles from performance.

JBK

26 de may. de 2015

Austin Rowley and Steve Laird were extremely friendly and helpful with the purchase of our automobile. I liked that we did not feel that we were being pressured into anything. I would highly recommend them to family and friends.

kw913537

24 de may. de 2015

I called to order a new door handle for my car. Although the wrong part was initially ordered, they quickly resolved the order with no problems.

Johnson L and L

23 de may. de 2015

Friendly staff that went above and beyond to make the customer happy. I won't shop anywhere else. Great experience and a fine example of how to do business.

JaneSmith

22 de may. de 2015

The mirror on the driver's side of my car was damaged so I took the car to Performance Automall in Tooele. The new mirror was ordered and came in the same day. I took the car back the next morning and the new mirror was replaced right away. I was very pleased with the prompt and courteous service I received from John Gierloff and Jerami Ferris. Everyone there was friendly and helpful. I bought the car new from Quality Ford in 2009 and always take it back there for service. Thank you.

Dave A

21 de may. de 2015

I filled out a search on line 3 months ago looking for 2 fleet vehicles and was swamped in minutes with emails and talked to Trent Bell on the phone giving him the specifics on what we needed and never heard another word. A month latter in talking with the local Ford rep who happens to be a customer of ours and I told him about my experience so he referred me to the fleet manager at your Bountiful location, after meeting in person with him he assured me that he would respond whether he could find any trucks or not and it's 2 months latter and still no response. We are still in the market for 2 or 3 used fleet trucks but to be honest I don't know if I would buy from Performance even if they had any available.

kmilnej

20 de may. de 2015

It was wonderful working with Danno and Roland! Thanks to the both of them for making this our best car buying experience! We will be back for our next vehicle purchase!

Jodzzz

16 de may. de 2015

awesome! I wish more stars were available. Great experience! We just bought 2 vehicles and would come back.

Linda

14 de may. de 2015

Thanks to George Ripsom at Performance Automall in Tooele. He and all the great staff were great to work with. They found the car we wanted with all the options in one day!

Kimmy C

14 de may. de 2015

I bought my 2010 Audi A4 in November and I've put over $1000 into it in just 6 months. I'm so thankful I bought the extended warranty. Not to mention the defect that Audi is fixing and paying for (thankfully). Not too happy that I was sold a car that has had so many problems but it's always a gamble buying a used car. I liked our salesman Jim & Steve but I disliked the service department. They didn't call me back when my car was in the shop to keep me in the loop and had my car for 2 days longer then they said they would have it. I felt the service dept is way understaffed.

Terramech110

13 de may. de 2015

Janae Rios is an excellent service writer, she was able to get my vehicle in at the end of the day and it was done lightning fast. Very Happy!

ralph44

13 de may. de 2015

George Ripsom was great; very friendly, helped me get the used car I wanted. Plan to recommend him to my granddaughter. and anyone looking for a vehicle.

Fivasb

12 de may. de 2015

I needed a few small parts for my Dodge van and Eric Nord did all that he could do for me even when the parts came in he went to show me how to put those clips on. Only to find out that they wouldn't work. He did more research only to find out that the ones for my van are no longer available.

schouten05

8 de may. de 2015

Nathan Shapard was a great sales man to deal with. He was easy to deal with and seemed like he was there to help you as a customer. He showed us everything we needed to know about the car. I loved having a sales man that was not pushy and did not just push you into anything. We also dealt John Paulich and he was really good as well. I recomend that if you go there to talk to these two guys. They do a GREAT job!

jsehlmeier

8 de may. de 2015

Jerami was very friendly and helpful and gave me additional information that he knew personally that helped me. Thanks very much. Thanks again and again.

Bighappy

8 de may. de 2015

Needed a part for my 07 Jeep Commander. Checked several auto parts centers first. and the part just didn't look or feel correct. I checked with the dealer. while they didn't have the part in stock. they promised me it would be in the next morning. to top it all off. the part was 30 dollars cheaper than the autoparts stores. I also feel better about having an OEM part, over the who knows what you will get part from the auto parts centers.

Ashley83

8 de may. de 2015

The people here are very friendly and listen to what you want and need from a car. They get you in and out fast but they fight for the best rates

Becky6666

6 de may. de 2015

I want to thank Darryl Jones for being such an excellent salesman. I would refer everyone to him. He explains everything very well, treats me like he has known me all my life and is just the greatest. I will always ask for Darryl when purchasing a vehicle from your dealership. He goes beyond the call of duty and is helpful to the other salesmen. Kudos to Steve for making my purchasing of my Jeep so pleasant. Without him, I'm sure I would have waited hours, which I really don't like to do. Thank you Steve, appreciate you.

Mercguy

5 de may. de 2015

I purchased a used vehicle today, was treated with the utmost respect. I will highly recommend your dealership to my friends. The only thing I didn't like was the long wait. The wait was over 3 hours time to wait. Kudos goes out to Steve Laird. He got me the best interest rate and the lowest monthly payment he could. I had to go back today because a couple of things weren't working. I really expected the too bad so sad attitude, but the salesman George Ripsom took it in the shop and the problem was taken care of.

mrcallister

27 de abr. de 2015

I have been very impressed with the service I have received at Performance Automall in Tooele. In addition to fair prices and quality work, the extras they provide (such as free tire rotation, shuttle service, a car wash after servicing, free coffee and soda while you wait) make the overall experience all the better. I recently purchased some new tires for my Ford Escape and had my serpentine belts changed out. Not only was the job completed timely, I felt that the price was fair and their shuttle service made life a whole lot easier. I was without an alternate mode of transportation and their shuttle service not only dropped me off after leaving my vehicle in the morning, but they also came back and picked me up when the job was finished. Thanks to George Bromley for being kind courteous and very punctual!

shooter9704

23 de abr. de 2015

People come out of nowhere to see if they can help you. Nice change at this dealership! Extremely helpful and friendly, I'll be back!

jamie

23 de abr. de 2015

Traded in my old car to a new one that I LOVE , it was just so easy ! We have a lot of friends who use theses guys for all there vehicles and now I see why .

NewTruckBuyer

21 de abr. de 2015

Danno and Steve were both wonderful to work with. We knew what we wanted and Danno went the extra mile to make sure we would want to purchase from him. Steve made the financing easy to understand and relatively painless even when we changed our mind about using our trade in.. Both presented themselves in a friendly and professional manner. Bottom line is as long as they are there we will continue to purchase at this dealership. This is the 4th vehicle we have bought here and by far this was the best experience.

homerun224

20 de abr. de 2015

Got my old car traded in and into the new one with no trouble at all...gave us the best price they possibly could so no reason to haggle on the price. Thanks!

trevorthornton

19 de abr. de 2015

Went over and beyond helping us trade in a car that we were upside down in, into a new car that we love. Never been better.

paulosjohn

19 de abr. de 2015

Thanks, Nate We Love the car... Finally, got the car I wanted..... I appreciate all your help and confidence.....Please, keep us Happy! Thanks Again....

pontiac!!!!

18 de abr. de 2015

I just have to give George the Shuttle driver a great big shout out. He is so helpful and courteous. Great guy. Brent was also awesome.

marylou20

17 de abr. de 2015

Everyone was very helpful and willing to make sure that everything was understood. A very enjoyable experience. We were treated almost like we were family.

EZ2020

11 de abr. de 2015

I wanted to trade my truck for a jeep. Danno Smith, Steve Laird and staff made the whole process very easy and painless. Thank You

Rod3214

11 de abr. de 2015

I made my initial contact with Performance Auto by Internet. My questions were answered promptly and thoroughly. I made an appointment to see the vehicle the next day. Marshall was fantastic to work with. I was offered a very reasonable price for my trade-in and the deal was made. I left in my new Buick a very happy customer.

gcstreet

11 de abr. de 2015

My wife and I came to the conclusion on Friday that our old truck was becoming to unreliable, and in a rush (the place poor decisions come from) found what we were were looking for at Performance. My first encounter with Danno was spot on. He had all the right answers,was willing to come back to the dealership on his time off to show us the truck (that was huge to offer) because I live and work an hour away,but we decided Saturday early was OK. we showed up early the truck was out front waiting for us. We agreed on a price and then met Dennis another great guy he made the rest of the transaction seamless painless and quick. we love the truck no regrets. Thanks guys your a great team.Chad & Shereen

Elzbieta

11 de abr. de 2015

Nathan Shepard and Steve Laird should be commended for their actions totally unlike the last experience I had when the dealership was called Quality. I appreciate their help.

mary focus

9 de abr. de 2015

we have been very satisfied with everyone. Nathan has been very helpful when we had a problem. The service department took care of the problem very quickly. Was impressed with the waiting area also.

Rowells

7 de abr. de 2015

We went to Performance Automall to see if they had something within our budget. Nathan was friendly, understanding, and extremely helpful and he was never pushy or dishonest. Although we did not find the car we had in mind, he was able to find us a very reliable car and kept us within our budget. Steve was very considerate of our financial obligations and helped us find a better rate than we were already pre-approved for. This helped us tremendously in maintaining our budget. We felt welcomed and respected the entire time we were there and everyone at the dealership was patient with our two very hyper toddlers during our visit. This made the experience much more enjoyable. Thank you Nathan and Steve! We love our Cruze!!!

Car Buyer

7 de abr. de 2015

Buying a new car was peaceful and stress-free. I appreciated the amount of inventory on hand and their process of building trust between us...neither one trying to out-do the other. Score the sales team a perfect 10!

droberts

3 de abr. de 2015

Very nice sales team. No hurry .. explained everything. I would recommend them to anyone looking for new car....truck...suv..its really nice to be able to buy locally.

shuemaker1

2 de abr. de 2015

Went there Friday to have a key made. Waited about 2 hours couldn't make it they didn't have right blank. Told to come back Tuesday went in they said it would take 2-3 hours I asked if I could come back Thursday they said be here a 8 am the could get me right in. Went in Thursday was told the key that was suppose to be mine was used on another car and they couldn't get it to work on that car either. I was told to come back later yea right. I will never go back there for anything. Jeff Shuemaker 801-884-9478

Joeqwriter

2 de abr. de 2015

My wife and I were fortunate to experience great customer service in purchasing an amazing vehicle. Danno Smith and Steve Laird, along with other Performance employees, were very accommodating and helpful. We definitely recommend Performance Ford, Danno Smith, and Steve Laird to anyone who is interested in purchasing a Ford.

lisac

31 de mar. de 2015

I bought a Jeep Wrangler from Performance Automall. Chris Koerner my salesman was very patient especially with so many questions because I'm long distance. I live in Scranton, Pa. (2100 miles away). Chris was always available when I had a question and very truthful which is usually a hard quality to find in sales. I would recommend this dealership esp Chris as the salesman. I will definitely do business with them again.

Valibaba

29 de mar. de 2015

I worked with Austin Rowley, my salesperson and Roland Goodrich was my incredible business person who went over and above to get my husband and I the very best rate he could get us! Austin, though young and with only a few months working at Performance AutoMall, had amazing knowledge of the cars, performance, prices and features! The folks at Performance AutoMall in Tooele were so laid-back and concerned with me as a person. I felt listened to and felt they put me into the very best car for my situation. I would go back in a second...(or at least when I need another new car!!!!) Performance AutoMall is worth the extra few minutes of a drive!!!!! Thank you Austin and Roland! I LOVE my 2014 Chevy Cruze!!!!

fatboy

17 de mar. de 2015

I had just about given up on buying a new car when I found Quality Automotive in Tooele, Utah. It is now Performance Automotive but the attitude and service has not changed. I bought my car from Darryl Jones and the process was totally painless. Warranty work, what little there was, was done with no problem or hassle. I am currently thinking of trading that car in for a small pick up and I am going nowhere else. I would recommend this dealership to anyone that doesn't like high pressure.

curlyeagle

13 de mar. de 2015

I just wanted say that any time I had to bring one of my vehicles in for any form of service work, George, the shuttle driver, was ready before I was even done with the service counter. When in the shuttle, it is always clean and George is always polite and curtious.

kbaker

12 de mar. de 2015

George is always friendly, Always on time . Takes you where you want to go in a safe manner and very efficient on the job he does.

Ovi

10 de mar. de 2015

Thank you so much for the best service I will recommend you to everybody Jack Bell and Trent Bell it's one of the best employees you guys have I love working with them Every body I worked in there they're awesome

dave

6 de mar. de 2015

The staff at performance is awesome they are friendly, kind and courteous.Chris, is very helpful he takes time to help gives the customer advice and recommendations.

DaveVice

5 de mar. de 2015

I bring my GSA vehicles from Dugway here instead of other places only because of their shuttle service. Something so simple makes all the difference.

Mary

4 de mar. de 2015

George always has given me the best kindest service. He is a real gentleman and does a super great job. He should get a raise [just saying]

greenburg33

4 de mar. de 2015

George is by far the best shuttle driver I've ever had the pleasure of meeting. He's kind, courteous, and takes his duties and responsibilities seriously. You're establishment should feel lucky and fortunate to have him as an employee.

kmarch1298

1 de mar. de 2015

Went in to find my dream car the 2015 Ford Escape. Worked with amazing people that made my dreams come true! Darryl worked to find my car and Steve made sure I was ok with everything! Never felt any stress! Thank you!

jennie4546

27 de feb. de 2015

So helpful. Worked hard to get us what we needed. Can't say enough good things. Will definitely be back again. Roland worked his magic. John very helpful and George very friendly. Very happy.

Queensters

27 de feb. de 2015

I went to Performance with a trade in that was upside down by $9,000.00 and feeling as if nobody would be able to help me get into a new car. I was lucky enough to have Nathan Shepard as my sales person. He couldn't have been any more friendly and helpful, and immediately made me feel comfortable with his sense of humor. It was like having an old friend go car shopping with me. And when it came time for the financing, Roland Goodrich was a miracle worker!! I never thought I would be able to get financed for a BEAUTIFUL, brand new 2015 Chevrolet Equinox PLUS have my trade in's balance of $9,000.00 paid off in full, but Roland worked his magic and did it!! I still can't believe it! It's amazing! And I absolutely love, love, love my new Equinox! A million thank you's to Nathan and to Roland! They made my car buying experience so much fun! I left Performance feeling like family. :)

Ross Lang

26 de feb. de 2015

Had work done - very good - always. had to get ride home George Bromley was excellent , he goes above and beyond! So was Robert Dunow at the counter , he was very helpful. Thank you. I have bought 2 new cars here and always bring them in for service and all repairs. I plan to buy another 2015 here soon.

Kevin

26 de feb. de 2015

George is the BEST! He always has a smile on his face and is genuinely happy to provide excellent customer service. He always goes above and beyond. Anytime anyone asks me who I deal with I always send them to George because I know he will take care of them.

Sean

23 de feb. de 2015

We were looking for a 2015 Ford Escape in a certain color with very specific options. Performance was able to find the car we wanted and gave us an excellent price. My wife and I are extremely happy with our purchase experience.Nathan Shepard was great to work with and took the time to answer all of our questions during our many visits. Nathan set up everything with the car and explained how to use all of the tech features. Steve Laird took care of us with the financing and Trent Bell was awesome, as always.We would definitely recommend Performance Auto Mall Tooele for your car needs and will not hesitate to work with them again when it is time for a car.

Sean

23 de feb. de 2015

We were looking for a 2015 Ford Escape in a certain color with very specific options. Performance was able to find the car we wanted and gave us an excellent price. My wife and I are extremely happy with our purchase experience. Nathan Shepard was great to work with and took the time to answer all of our questions during our many visits. Nathan set up everything with the car and explained how to use all of the tech features. Steve Laird took care of us with the financing and Trent Bell was awesome, as always. We would definitely recommend Performance Auto Mall Tooele for your car needs and will not hesitate to work with them again when it is time for a car.

dd

20 de feb. de 2015

I've been a customer for 15 years, and George has been top notch every time I have been in. He's been great to help out when I need a ride home and back. Charlie has been great as well as a service rep Keep up the good work!

mobel84074

19 de feb. de 2015

Me and my Husband went out looking for new car in tooele there is not many to pick from. We decided to give Performance auto mall a tray we had gone their when it was quality auto and they turned us way with out even trying. Danno was so great he listen to what we were looking and showed us a few cars. We looked at a 2011 ford Escape and I fell in love with it i kinda reminded me of jeep liberty. I was looking for good gas and somthing to tow with since we going camping alot and this was the car thank you Danno i will def refer people to you.

Stephenie

19 de feb. de 2015

We went into a dealer ship in Salt Lake and got the run around and horrible service. They didn't listen to anything we where telling them we wanted. They brought us a cars that where $10,000 more than our budget. Needless to say it was a horrible frustrating experience and we left feeling very discouraged. The next day we went into Performace Auto in Tooele. Everyone at was so friendly. We went in looking for an SUV with low miles and a great price. That is exactly what we got. We will definitely be back!!!!

jhoughton

17 de feb. de 2015

Dodge needs to come up with a better way to update software. Updates are a standard anymore in the tech industry. Need to come up with a better way such as mailing thumbdrive (such as toyota). A recall calls into question the quality of the overall product. Maybe have as a standard feature with oil changes or other servicing.Robert and George are great to work with. George is very service oriented when shuttling customers back and forth.

Tooele Buyer

17 de feb. de 2015

It had been over 15 years since I purchased a car. I was not looking forward to the experience. I met up with Danno and explained what I was looking for and price point I was comfortable with. I drove several cars and then one day, had one brought to me to look at. It was the perfect fit! I never felt pressured to buy and Danno was concerned with getting me the right car rather than just selling me something. Performance representatives told me what they had to get taken care of before I even asked such as a second key-fab and a small screw cover that they noticed. The service standard didn't stop there. When I brought the car back in to get those things taken care of, I was met by an outstanding employee in the service department. I didn't get his name but I sure appreciated his smile under the full beard. From day one I had a great experience buying locally.

Tooele Buyer

16 de feb. de 2015

It had been over 15 years since I purchased a car. I was not looking forward to the experience. I met up with Danno and explained what I was looking for and price point I was comfortable with. I drove several cars and then one day, had one brought to me to look at. It was the perfect fit! I never felt pressured to buy and Danno was concerned with getting me the right car rather than just selling me something. Performance representatives told me what they had to get taken care of before I even asked such as a second key-fab and a small screw cover that they noticed. The service standard didn't stop there. When I brought the car back in to get those things taken care of, I was met by an outstanding employee in the service department. I didn't get his name but I sure appreciated his smile under the full beard. From day one I had a great experience buying locally.

shutterbug

13 de feb. de 2015

Great bunch of folks. One of the few business in the area that understand the concept of "customer service" Shuttle service is a great idea and George is great at it. Thanks Glen & Darryl and thanks Brent

kmack

12 de feb. de 2015

All the people I work with at Performance are friendly and very helpful. George goes the extra mile daily to help me out. I greatly appreciate his willingness to help me out in anyway he can. Thanks so much.Kriss Milner (Hertz)

cvbloom

10 de feb. de 2015

I have had nothing but great experience any time my car was in the shop. George was always so nice to give me a ride when I needed one. His customer service is excellent and I am so grateful for this shuttle service.

Andrea Aveytua

6 de feb. de 2015

Whenever I take my car here for repairs I rarely leave with answers and that's if I get in at all bi scheduled to bring my van in today because the airbag lights are on. I scheduled it on Tuesday. As I pulled in they said they would need the car all day and probably into tomorrow when I was told it would take 2-3 hours. I don't know why I bother. I live in a small town. You'd think they'd try harder to schedule and provide better service. I go back to salt lake where I know I'll be taken care of when they say they will. Very disappointed again!!

jackson55

3 de feb. de 2015

I take both my vehicles here for service. I never have to worry. Great service, great people. I will continue to be a return customer

Prince435

3 de ene. de 2015

Great experience working with the guys at Performance. This is the second vehicle we have purchased there and will not be the last. Keep up the good work Performance Tooele.

tewolfe

8 de oct. de 2014

Never should have bought a car from Performance Auto. I have lived in Tooele a long time and never heard of anyone having a good experience. I decided to buy simply to do a friend a favor because his son manages the place now. 3 months and 3500 miles later, I find out that the engine has the same problem that I was told was fixed. I wasn't going to sign the papers because...1- It was leaking oil on my driveway 2- It started missed when I drove it, Brett brought back the used car manager and he said that the miss was from a $60.00 part that they would have no problem fixing...They had the car for a month and it still never ran right!! He had someone look under the car for to see if it was leaking, I was told it was not. When I finally got the vehicle, I had to get a transmission leak fixed. If you buy a car from them you will regret it. When I talked to them about it, I heard 3 different stories of people who have driven cars off the lot and the engines went out, not something I would be bragging about! In other words it's the chance you take buying a used car. I was misled from the start and If I can keep one person from making the same mistake, then taking time to write this is worth it.

Nat

18 de sep. de 2014

I bought a car and drove it for a few days. Decided I didn't like it and they not only traded it back in but they found the car I wanted. They were not pushy at all, they were very nice and friendly. I definitely recommend buying from them!

Rockstarpets1

17 de sep. de 2014

I bought a car and drove it for a few days. Decided I didn't like it and they were nice enough not only to trade it in but find me the car I wanted. They were very friendly, didn't try to push me at all. I was very pleased with this experience. I have purchased many cars and this is the first one I walked away feeling comfortable with the purchase and not feeling like I got ripped off. They were great!

lfcbottini

18 de ago. de 2014

Great place to make business and the most friendly team so far, they make my like family, no pressure at all, It was my third brand new vehicle and the best experience so far, It really paid of the price of drive 60 miles to meet the people of Performance Automall Tooele

mgailey13

5 de ago. de 2014

They were all way awesome. Everyone was very friendly and very honest and straight up. My husband and I are very happy with our results.

New Truck Owner

29 de jul. de 2014

This is a follow up after the sale, from New Truck Owner. I had to have options installed, they had my vehicle for 2 weeks. They kept delaying the completion time, it will be done in a week, have to order parts, another week, they said it would be completed in the morning, wasn't done until late in the afternoon. I informed them of a flaw that needed to be fixed, it wasn't done. I let them know this was not completed, no response.

CruzeCustomer

4 de jul. de 2014

My brother referred me to Performance Automall after they helped him out finding a car. I was surprised that anyone could get me into a new car due to past credit issues. Performance was very proffesional and easy to work with. Roland helped me find a new Chevrolet Cruze and he assisted me in getting approved with nothing down. I would happily refer my friends and family to use Performance Automall.

GMCowner

3 de jul. de 2014

Purchased my truck from Performance great online price and cool sales department. Made purchase quick and easy. Will buy next vehicle from Performance in Tooele.

New Truck Owner

2 de jul. de 2014

Our experience was good with the sales staff, they allowed us to test multiple makes and models with no pressure to buy. The price was better than I expected, some modifications to our vehicle will be required and this has been scheduled, they followed up to ensure we were happy with our purchase. We had no major issues. The only concern was the amount of time we spent getting all the paper work in order, but we have been through this with other dealers.

Ldorman

30 de jun. de 2014

They treat you very poor if your credit score is not up in the 800 range, was not impressed at all with the financing department, they lost me as a customer and didn't even know that I had 12,000 to put down on the car.

HappyEscapeOwner

11 de jun. de 2014

Very impressed by the awesome employees. Very helpful in every aspect. There is a nice waiting room where I was able to sit while going over options, as well as a kid area for my little one to stay entertained. I would reccommend Performance Tooele to anyone!!! They have definitely earned a customer for life!!! Thank you all!!!!

jennie4546

26 de mar. de 2014

Very helpful can't wait to work with them again in future. Have been telling friends and family to start there first. they will walk out happy.

HeleneDursteler

27 de feb. de 2014

They were very friendly and fixed the problem quickly at an affordable price. I like the shuttle service offered. I would definitely come back again.

rdgaustad

6 de feb. de 2014

The service guy was great - new owner even walked through and said "hi" while I was dropping off my vehicle. Service was fast, prompt, pricing fair. I got a ride home from George Bromley - the same guy who gave me a ride last time. My first ride from him a couple months ago resulted in my buying tires from your dealership the same day - when i was already going to Big-O for tires - George talked me out of it. The work done today was a direct result of George explaining a couple months ago how the dealer pricing was just as good and often better than independent garages. So I came back with today's problem and glad I did. Just got a call from you guys and the price was less than half what I thought it would be. Going to pick up the Tahoe now . . . "excellent!"You guys are doing a great job - and you need to KEEP George - awesome guy.

VKRamon

22 de ene. de 2014

George drove me home to Stockton and he was extremely kind and courteous. The employees were helpful and when I didn't feel comfortable that there was nothing wrong with the truck they offered to do some more researching rather than writing it off.

carol5

21 de ene. de 2014

George was very helpful. He took me to walmart then he came back to get me, he helped me load my things. Then found my car that was being worked on and loaded the thing into my car for me. Very kind it was a joy to be around him. Thank you for hiring such fine people.Carol

idtstudent

20 de ene. de 2014

George Bromley and the service advisers at Quality Chevrolet have always provided great customer service. They call to update what is going on with the vehicles, they upsell different options that save the customer money in the long run. They are concerned about customer safety and go the distance to make sure they have the best experience while they are there.

njphengp

28 de dic. de 2013

We appreciated with all servies for the team of Qulity Chevrolet.Friendly and helpful. We learned many things from your team.Thank you for all of you.

eagle7842

6 de oct. de 2013

I got the vehicle that I wanted. Everything went really well. No high pressure sales tactics. I have been buying from Quality for 15 years and have never had a problem.

Fred CoffmanFred

18 de dic. de 2012

I shopped for two months for a car that met the features I wanted. I finally decided on a Dodge Journey. Nobody had the model I wanted till Darryl went to work with his sales Manager to find me the color and features I demanded. While other dealers lied to me and led me on, they found not only the model I wanted in the color I wanted and then matched the best price I found on models close to but not exactly what I wanted. I went in, saw the car, wrote the check and in about an hour they followed me home, let me transfer my possessions, and I had my new car at the price I wanted to pay. They went out of their way to do me right and I would recommend them to anyone. No pressure, no lies, no gimmicks, just what I wanted at the best price I could find anywhere. Thank you to them and try them, I felt like I was special and appreciated. They didn't have what I wanted, but they went out and got it and gave me a great deal and a good trade in. Thanks to all at Quality. fredt

luckynotdead

18 de nov. de 2008

My wifes car broke down and she was taken to QUALITY DODGE by the tow truck driver. After a week of waiting we were told the transmission needed to be replaced.The chrystler pacifica had only 14,000 miles on it. My wife came back home(California) and 2 weeks later we went back to get the car. After driving for 2 weeks we noticed a shudder. We took the car to Stockton Dodge and they said that the caliper assembly bolts were missing. They said it was amazing that we did not have a serious accident. Upon contacting QUALITY DODGE owner TRENT BELL as to what kind of reprimand the service tech received I was told "nothing". He was very callous and said "hey, nothing happened to your family" i just hope that if you have take your car there you get a different service tech! STAY AWAY!!!!!! STAY AWAY!!!!!! STAY AWAY!!!!!!

jcarlos43

6 de ene. de 2005

After having a horrible experience with a dealership, I called Quality Dodge for a Tahoe (chevy) of all things. They told me they had two and would have them in one of their shops if I wanted to look a them(it is winter and the shop was warm). Tooele is a roadtrip from the wasatch front (but worth it!)<br>Both vehicles were exactly how he stated and I was able to look through them in the warm shop. The financing was a treat, nothing hidden, no suprises later in the deal.<br>Call these guys they are worth it!!