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Used Cars for Sale at Planet Honda in West Union, NJ

468 millas lejos de Usted!

Planet Honda de West Union le ofrece la oportunidad de encontrar coches usados ​​por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados ​​certificados. Además , Planet Honda es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados ​​confiables y asequibles. Puede filtrar los listados por autos usados ​​a la venta por Planet Honda para obtener el auto asequible que sea adecuado para usted.

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Autos usados ​​por Planet Honda

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great precio
$27,436
$2,096 debajo
$809/mes est. ?
106,540 km 1.5L
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Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
great precio
$25,044
$2,685 debajo
$739/mes est. ?
86,391 km
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Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
great precio
$23,787
$3,557 debajo
$701/mes est. ?
90,347 km
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Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles

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high precio
$8,270
$1,648 sobre
$244/mes est. ?
152,918 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
great precio
$18,013
$3,365 debajo
$531/mes est. ?
117,677 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
great precio
$19,372
$3,693 debajo
$571/mes est. ?
111,199 km 1.5L

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
great precio
$20,883
$2,182 debajo
$616/mes est. ?
36,207 km 1.5L

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$31,279
$2,359 sobre
$922/mes est. ?
55,118 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$14,900
$1,360 sobre
$439/mes est. ?
134,362 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles

Guarde la búsqueda y le avisaremos cuando haya nuevos listados que coincidan exactamente con lo que está buscando.

fair precio
$27,345
$148 debajo
$805/mes est. ?
0 km
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Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$28,100
$607 sobre
$827/mes est. ?
6 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$30,195
$4,586 sobre
$890/mes est. ?
51,520 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$40,200
$2,456 sobre
$1,183/mes est. ?
0 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$13,195
$219 sobre
$389/mes est. ?
206,150 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
great precio
$21,398
$1,667 debajo
$631/mes est. ?
53,216 km 1.5L
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Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$28,100
$607 sobre
$827/mes est. ?
6 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$24,165
$2,218 sobre
$713/mes est. ?
49,659 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$35,900
$4,272 sobre
$1,059/mes est. ?
22,140 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$32,505
$2,844 sobre
$956/mes est. ?
0 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$32,505
$2,844 sobre
$956/mes est. ?
0 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$30,505
$844 sobre
$898/mes est. ?
0 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$30,505
$844 sobre
$898/mes est. ?
0 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
high precio
$50,950
$1,094 sobre
$1,499/mes est. ?
0 km

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles
great precio
$43,395
$6,461 debajo
$1,277/mes est. ?
0 km
Coche más interesado

Planet Honda

Distribuidor autorizado por el EpicVIN

07083, Union NJ

Comprobar detalles

Además, Planet Honda of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de Planet Honda. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Planet Honda es definitivamente el mejor lugar para comprar autos usados ​​en línea.

4.7
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Basado en 2469 Reviews

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Agregar una opinión
A

Arturo14

29 de nov. de 2016

Star icon

Real mente nos sentimos mas seguro esta ves que fuimos a planet honda por que nos atendio Eduardo Guaman muy atento alo que nosotros queriamos un excelente trato y salimos muy contentos

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Raquel88

16 de nov. de 2016

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So I came in to the service department for my appointment at 1:30 pm to check my tire pressure. I was told that by my service advisor Charles Mitchell that if I needed a patch it would take 30 mins max and if I needed a new tire it would take 1 hr. I also asked for courtesy if they could run my car through the wash. So one hour goes by, I just assume they must of changed my tire. Now two hours later (3:30) I get a call that my car is ready (not really). So Charles said that my tire had a shard of glass and they had to order, won't be in til tomorrow. So I'm not understanding why on earth it should take 2 hours for me to find out this information. I'm not mad that my tire is messed up but that his customer service sucks! He could have at least called me in between to let me know the status of my vehicle. Makes things worse he had an attitude because I was upset lol. By far my worse experience with Honda Service. I'm a store manager and my employees treat there customers the way they want to be treated. Smh FYI : They didn't wash my car as promised.

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Jill

16 de nov. de 2016

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I made an appointment to look at a few used cars. Was promptly assisted by Ahmad. Excellent service, he was courteous and very well informed. All 3 of the cars I had researched were there, and he was extremely patient, as i went from car to car. I had been to other dealerships, and really just planned on checking them out. But I liked what I saw, and everyone was so polite and helpful that I ended up closing the deal that day. Nice, clean friendly dealership, happy with my purchase.

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Ms.Cuadros

16 de nov. de 2016

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We bought a used car and had a great experience! Our salesman ahmad was very helpful and we would definitely recommend planet Honda to our family and friends .

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Mikala

15 de nov. de 2016

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I love the online help on the site. It's easy to get my questions answered, but the woman that called me ended up not asking 3 'shot questions I needed answered and told me to just walk in for a test drive. I ignor my unanswered questions and waited, 4 days, until the day I was going. Each day I looked up the car I wanted AND was going to test drive for 4 5times a day and somehow it was just gone the last 2 days. The woman still never answered my previous questions so I gave her new ones: why wasn't I informed that the car I'm suppose to drive is gone? We're u going to call and even let me know of this? She again dodged those questions and just replied with saying well I don't know what happened to THAT car but we have even better cars here for new, hondas and others. I told her no, I was looking for that make and model only right now. She kept going with well, I can find you cars better but similar to that car. I ended the conversation with: no thank you, I have interest in one car. Thanks for your time. I hung up after. I had better service from a lesser known dealer ship, with just as many cars.

RT

Ron Toomer

15 de nov. de 2016

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I was so pleased at Planet Honda this weekend when I drove off with my new HRV. I was not sure if it was going to happen all in one day but my Sales Rep Kaleem Wyne helped me seal the deal. I was impressed with his knowledge of the Honda vehicles and his patience as I tried to determine which would be the best choice for me. Great customer service goes a long way. Keep up the good work. Thanks Planet Honda !!!!

K

Kenny

13 de nov. de 2016

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Kaleem is the reason I return to Planet Honda every time.. Here I get the most courtious and professional service from him .He listens to customers need with intrest and then finds the most appropriate solution, making the buying process easy and fast.I will always recomend family and friends as long as he is there.

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Awesome145

12 de nov. de 2016

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Luis was really helpful. He showed us the car and even let us take a tour around. The service was really excellent. This is a really good place.

AN

Alex Nesterenko

12 de nov. de 2016

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Fantastic service.. came to look for a newer vehicle. Helped find the perfect car. Very helpful and answered all my questions and need. Didn't rush or push into purchasing any cars. If you need a car go see Luis hernandez

M

murph535

11 de nov. de 2016

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Antonio Matos sold us a pre-certified CRV.. He was professional, courteous, and went above and beyond to help us get the vehicle fast so we could get it on the road for my daughter. I would highly recommend Antonio.

N

NF

9 de nov. de 2016

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He sold us a used car which has a lot of problems. He only left his personal email address ( not his working email to us. What an odd! And he is not reachable anymore after he sold us the car.

TM

Timothy Mckie

7 de nov. de 2016

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The sales person Louis Hernandez was very nice & helpful. Things went smooth,I was in and out in no time,very satisfied ,I would recommend planet Honda to anyone looking to buy nice used cars or brand new car,the team is very friendly & they really are sincere about the service they provide:)

A

AlexS

6 de nov. de 2016

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I came for oil change and flat, but Charles noticed that it was time to take care of tires, he found discounts, kept me updated during the repair, answered questions. Thanks to him my car is safe again. I definitely recommend Charles Mitchell and dealership Planet Honda.Thank you very muchAlex

T

TB

6 de nov. de 2016

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This is my 3rd time purchasing a car ftom planet Honda and my experience is always good.

N

ninobebe2013

5 de nov. de 2016

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Nick G. was our extremley helpful salesman. We puchased a used Honda CRV from him and would refer Nick and the staff at Planet Honda to our friends and family.

F

freinstein

2 de nov. de 2016

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I'd like to thank Kelechi for doing a great job helping me find the perfect fit. He was very helpful in helping me find something to fit my budget and style.

T

troitroi

2 de nov. de 2016

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kelechi has to be the best salesman by far, he found the perfect car for me in my budget, and he was vey friendly and handsome, will refer anybody i know to him .. thanks kelechi

J

Joe

1 de nov. de 2016

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Bought a 2016 Fit this past Saturday. Dealt with Kaleem, he was very professional and gave us a great deal. Would definitely recommend this dealership.

R

russeph

31 de oct. de 2016

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I am giving 5 stars to this dealership because the salesman and his manager Bob worked hard to get me approved. The finance man Mr Levie brought my payment to what I can afford considering that I work part time. Thank you Danny Boye and planet honda family I am greatful. I will recommend this dealership to my friends and family.

A

AdrianH1994

28 de oct. de 2016

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As a first time car buyer, I must admit the customer service was amazing, Both representatives Niel and Luis were very attentive and made sure all of my questions were answered. Not having much knowledge about cars, they offered their best recommendations and made it possible for me to purchase my first car. They were very informative, patient and made it as comfortable as possible for me to take my time to look through the variety of cars. They were extremely helpful! I definitely recommend Niel and Luis to anyone who is searching for a new car. They will make this an outstanding experience. Not to mention how hard they will work for you to end up purchasing the car you desire!

YZ

Yuemei Zhang

25 de oct. de 2016

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The sales reps Mr.Kaleen Wyne and Manager Mr.Gang Wang were very good, everyone was very supportive and helped me get car I always wanted. I would like to thank Them and all team for being supportive and helping me with purchasing the car. I would recommend them to future customers.We got best service and experience of Honda dealers from Planet Honda.

L

LS1995

17 de oct. de 2016

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Manny the sales representative in the used car department was flawless with my purchase. I bought a 09 corolla a couple weeks ago and he really helped me get out of my previous situation with my car. If I had to recommend anyone to buy a car from someone it would be him. He's not only friendly and knowledgable but what I enjoyed most is that I felt like he cared.

H

Honeestar

17 de oct. de 2016

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Ahmad at planet Honda my salesman was very helpful and patient. He made sure that I recieved a decent car for my first time finacaning.

P

Princesstoni

17 de oct. de 2016

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Kelechi helped me when I came in to look at a used car. I don't know anything about cars and this was my first car. he was able to help me choose a car that fit me perfectly. It was great, I am quite pleased

RR

Reggie Reg

17 de oct. de 2016

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Ahmad was great at helping me find a car, he was patient and did his best to find a car me and my family could afford. I came from Queens,Ny and I was very satisfied of Ahmad's effort I left with a car that I love. Thanx Ahmad

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naione12

17 de oct. de 2016

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My name is Ashley and I just want to say thank to kelechi for helping me out. He was great . I'm happy he was able to help me walk out the store loving my new car. I am satisfied Thank you thank you so much

D

Decoster

17 de oct. de 2016

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I was a little nervous about buying a used car. I have always purchased new vehicles and just wanted to see what my options were. Aladdin showed me a couple of Honda Civics and Accords he went over the Certified Vehicle warranty and what the differences were between a non certified vehicle. The price point and the certified warranty drove the point home for me and because of this I'm a proud owner of a 2014 Honda Accord.

R

Reggie

17 de oct. de 2016

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My man Ahmad was great at helping me pick out a car, I came all the way from queens because dealerships in my area didn't really go the extra mile and help me find a family car. Ahmad was patient, and found a car for me and my family he made me excited and happy that I came to planet Honda I have been telling my friends about my experience and about how Ahmad was great at what he did. Thanx Ahmad

MH

Mr. Hossen

16 de oct. de 2016

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Jean at planet Honda is by far the best salesman I've dealt with in my long history of purchasing Hondas. He made me feel comfortable within moments and his professionalism is bar none. Thank you Jean and I'll see you again in a few years.

HC

Henry Chumpitaz

16 de oct. de 2016

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Kaleem helped my parents and me with leasing the car I've wanted since I saw it in the commercials. It was the 2016 Honda Civic Ex (beautiful car). Kaleem was very knowledgeable about the cars and told me enough info to pick the right car.

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ptown1988

15 de oct. de 2016

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The Dealership Had the car I wanted at a reasonable price, The process was quick and painless. Thanks you Aladdin and Planet Honda I will definitely refer friends

Q

QUEENJ

14 de oct. de 2016

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I called yesterday to inquire about my account and a vehicle that I have financed with Honda. A gentleman named "Rumney Corvalan" in the FINANCE department assisted me with my brief questions about my vehicle. Unfortunately, he was extremely sarcastic, rude and unprofessional. He offered me an "illegal" way of dealing with my situation, which I was in awe with! As an employee with Honda, everything should be LEGAL! Please be on the look out for representatives that don't know how to do their jobs correctly and can't offer information/guidelines in a professional manner. PLEASE UPGRADE PLANET HONDA!

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Tashacolehunter

14 de oct. de 2016

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It was good help . Man helped with what I should look for in a car because I wasn't sure . Very nice man ! I will defiantly come back for my first car!

J

Jjesusgonz

14 de oct. de 2016

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Jorge took good care of us. Despite our terible credit and us having no money to put down he was able to get us approved for finance. He was great.

J&

Jacqueline & Albert

13 de oct. de 2016

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Once again with humbly give big thanks & appreciation to Kaleem. It feels good to walk in a dealership and feel like you have family there that you know will take care of you. For several years we have been coming there & walking away satisfied. Look forward to seeing you again soon & thanks for being you!!!!! Albert & Jacqueline Cook

GP

Gaetano Petruzzella

5 de oct. de 2016

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Planet Honda delivers 5 star service from start to finish. My salesman Kaleem Wyne was amazing to work with, very informative, extremely helpful and he worked very hard to get me the best deal. This is the 2nd car I leased working with Kaleem and I will go back again. I am very happy with my overall experience at Planet Honda and I highly recommend that you see Kaleem if you're in the market for a new car.

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ninersfan72

1 de oct. de 2016

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I was very taken bac as to how polite everyone in the establishment was. I was offered coffee and assistance by almost everyone I walked by. I was greeted at the front door by my salesman Aladdin. He showed me a CRV I saw online and made the process very easy for me. I will definitely be referring some of my colleagues as referrals.

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FrankD

30 de sep. de 2016

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Hannah and his manager Jay Morris and the finance guy Joseph were easy to work with, and didn't mess around at all, so that's who Id recommend to see!

ZZ

Zhihong Zhang

30 de sep. de 2016

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Very happy with professional sales and sales manager best service ,we bought the CRV,and got very good help ,Mr.Kaleem Wyne and Mr.Gang Wang give us top level help to buy the car.

CH

Civic Hatchback Enthusiast

29 de sep. de 2016

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I was pleased to find the 2017 Honda Civic Hatchback at Planet Honda. They had only three in stock, but it had only been one day since the announcement was made that they were for sale in the United States. Richard Osuji who was my salesperson was very knowledgeable in the features of the new Hatchback and the differences between the LX, Sport, EX, EX-L, and Sport Turbo models. He was a pleasure to work with.

MJ

Marcelyn Johnson

29 de sep. de 2016

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I will like to give a big Thanks to Kaleem Wyne he went beyond his job for me and kids to make sure we had the car needed was very patient and kind and was professional he is a top Salesperson He deserve million of stars the best Im very happy no worries Please always see this man the best and Jorge Thanks

MC

My CRV HOnda

26 de sep. de 2016

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Excellent! The service given by the Planet Honda employer is excellent. He is not only friendly, he has explained some of the features which I have asked at that time!

R

Review

25 de sep. de 2016

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So I was looking into trading my Acura MDX in for a 2008/2009 Honda Accord coupe. I spoke to a woman Monica who kept calling me to try to get me to come in. I told her that I didn't want to waste time and told her my situation she said we can do that. She had me come in. When I got there Monica gave me over to a salesman named Aladdin. So we took a drive in my car. He took down my payoff Amount and gave it to the finance guy. The finance guy told me that they wouldn't of the car off and that I would owe $8000-9000 and they could only bury the amount of the car I wanted to buy was more expensive. I was heated at this point because I felt like I had completely wasted my time. So I asked to speak to Monica's manager. A woman named Delia came out. I proceeded to tell her how upset I was with Planet Honda NJ for wasting my time. She was trying to make it seem as if it were my fault. Anyways we all know that customers are "always right" this woman was very rude she got up walked away from me and in my opinion was very unprofessional. I might have been a little loud but she is a manager of a car dealer that I was going to to do business. I do not recommend anyone to go there. They do not know how to treat their customers and you will totally be wasting your time.

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Driver13

25 de sep. de 2016

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Never before have I been as appalled at a business as I am by Planet Honda in Union, NJ. My employee had gone to return her car and came back crying because of the way she was treated by ROBERT "BOBBY" WINDICH. In order to have the situation addressed and notify management, I called Planet Honda to speak to the president BILL FEINSTEIN. Within minutes it became clear that the disrespect is pervasive and comes from the top. While being screamed at by this man, he proceeded to call my employee a liar, would not allow me to get a word in edgewise and continued on a rant, screaming for a good twenty minutes. I will clearly never enter this establishment and would recommend that others run far away. I hope this is not representative of the larger Honda organization but encourage all potential customers to visit Planet Honda's YELP reviews before going. It is clear from the mass number of negative ratings and customer comments that this is an example of a much larger, ongoing problem and you are truly entering at your own risk.

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Trope22

25 de sep. de 2016

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Antonio. was my sales person. He was very professional and helpful he was able to give me the price I wanted and was in my budget.Thank you Antonio

K

ks41484

25 de sep. de 2016

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DO NOT GO HERE! Biggest rip off ever and they try to scam you. My CRV was making a loud noise and they tried to tell me it was the water pump causing the noise and it needed to be replaced for $800 (along with a bunch of other things for a $1450 bill in total). I ended up taking it to Tony's Auto Repair in Scotch Plains where I was told there was absolutely nothing wrong with the water pump....something else was causing the noise and my bill only came out to $320.

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dsimmons912jt

24 de sep. de 2016

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This was my second time leasing a vehicle with planet honda. Stephen March's professionalism and conduct was parallel to our first encounter in 2014. I would recommend anyone looking for a new or used vehicle to Stephen.

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VernikeK

22 de sep. de 2016

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Anthony H. was my sales person. He was very professional and helpful; he was able to answer all questions and concerns that I had.. He also honored my internet price and located the SUV in my color and required features. I highly recommend him...

I

ivy

22 de sep. de 2016

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I brought a new car from Wynn,He is a nice man !Very patiently to explained , good attitude!Overall this time is very pleasant

VK

Vernike K.

22 de sep. de 2016

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Anthony M. was my sales person. He was very professional and helpful; he was able to answer all questions and concerns that I had.. He also honored my internet price and located the SUV in my color and required features. I highly recommend him...

K

KaydeeB

15 de sep. de 2016

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Mr. Aladdin Agina was extremely healpful. He was able to answer all questions and concerns that I had. I highly recommend him and his coworkers at Planet Honda.

J

Johnspri10

12 de sep. de 2016

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My service with Danny was outstanding. He was friendly and he told me exactly what I needed to know and kept everything very clear. He made me very comfortable talking to him in my meeting with him. I would recommend him to everyone honestly he is very down to earth.

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Jairbza14

8 de sep. de 2016

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Ashraf was really great, very patient and worked out a great deal for my new car! He explained everything down to detail, I Definitely recommended him!

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Nytinman

2 de sep. de 2016

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We went to planet Honda from using the app Car max and was very happy we did, our salesman Frank made it a pleasant experience. We would defiantly go there again

R

Rajesh

1 de sep. de 2016

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Great Deal from Planet Honda , I bought my new Accord Sport and Kaleem Wayne is very Helpful, making the process smooth.

FW

Flinora wilson

1 de sep. de 2016

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I couldn't figure if I was making a good choice in buying a car and they help me figure out what I really wanted to do. They came down on the car price so that it was in my budget and was something I like rather than something I didn't. Ashraf Ghobrial the sales and leasing consultant was more than helpful and patience with me. Really appreciate his service.

TT

Trish The Proud Owner Of A 2016 Honda Fit

31 de ago. de 2016

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Recently I Went To Planet Honda Without The Expectations Of Buying A Car The Same Day Really I Just Wanted An Estimate And See How Much I Needed To Save Up Seeing As How This Would Be My First Car , But After Meeting Carlos My Outlook Totally Changed , He Has Wonderful Customer Service By Far The Best I Have Ever Received . He Took His Time With Me Showed Me The Steps I Needed To Take , Calculated My Exspenses With Me And So Much More . He Made The Decision So Much Easier , I Will Definitely Be Reccomending Him To Several People , He's Awesome.

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Subramanya

31 de ago. de 2016

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I had a worst experience with Planet Honda. I live in South jersey and its around 90 min drive to this showroom. I had a call Tanisha who is a client advisor in the day and I had told her about my expectation since I had already visited local Honda dealers. I was told to visit in person to work it out on the numbers for Civic EXT. After hectic day at office me with my family and friends drove 1.5 hours to reach the showroom. Tansiha met us and introduced to someone (I dont remember the name) and the person was not aware of what car we are looking for. But when I had spoken in the morning, she had told that team will be aware of all details regarding my requirement and it will save minimum hour time to complete the deal.He asked the same questions again which I had already updated in the website Presented some number and we saw some extra charges getting added which was already covered in total MSRP. when I quoted other dealer price, he was very rude, he said my current quote with the other dealer is good and asked me to go there and closed the conversation (online they had given better, that was reason we drove all the way). All these happened in just 3 to 4 min and he was not ready to continue the conversation. We spent 3 hours in driving and paid tolls to talk to this guy for 3 min. He was behaving like they are giving car for free. Next day when I called back and explained the experience I was told that they will call me back and I did not hear anything after that. I have visited multiple dealers and this is the worst of all, definitely I will not recommend this dealer.

JA

J Andre

31 de ago. de 2016

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My experience at Planet Honda was at it should've been. I walked inwas greeted and seated immediately. The salesman took all information needed to help pick the right car for me. Ashraf Ghobrial was incredibly helpful in selecting the type of vehicle along with the warranty I wanted. You can see the amount of hard that comes into getting customers what they want. I don't regret coming here. Thank you so much Ash!

DA

Derrick Asare

30 de ago. de 2016

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I needed a car to cmmute from school to work so I met Ashraf and he showed me couple of cars. I finally saw what I want but I was afraid maybe they'll disapprove me for not having credit history. Ash was able to help me out to find the right bank and pay the maximum I told him I can pay. He have the experience and also a professional in this business. I will recommend him to anyone who need a car.

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Keston Harewood

29 de ago. de 2016

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Great Deal from Planet Honda..love my new Pilot..Kaleem Wyne was excellent

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Jtha25

26 de ago. de 2016

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They provide me with a very nice and friendly environment got a good deal for what I wanted to pay on my monthly payments.. They would do what it takes to help you go out with the car you want..

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Ganesh

24 de ago. de 2016

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It took sometime for me to catch hole of a sales person. But other than that everything was smooth.

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sarahp

17 de ago. de 2016

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As a recent college graduate entering the "real world," I was unsure what to expect when making my first adult purchase. I was nervous and excited to lease a car. I could not be happier to have had Frankie as the person to help me with this major decision. Frankie was not only personable, but thorough and efficient throughout every step of the process. He made certain that I knew and understood all of the information regarding the lease, car, and my future with Honda. I look forward to returning in three years to work with Frankie. I cannot thank him enough for all of his help and kindness.

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Alfonso Roldan

16 de ago. de 2016

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High praise to management, particularly to your maintenance crew. I visited your dealership location while I was in town on business. I was very impressed with the appearance of your facility. Keep up the good work!

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cbertone

15 de ago. de 2016

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I first walked into Planet Honda with no real expectation. I just wanted ro see what used cars they had on the lot. I was greeted on the back lot by Aladdin who sbowed me around and was very informative. Planet Honda has an huge inventory of cars and Aladdin went over quite a few cars with me never once feeling pushy. I Ended up purchasing a 2013 Honda Accord sport, I'm very happy with my decision and very happy with my experience with my sales person. Thank you Planet Honda.

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mariannevgrace

15 de ago. de 2016

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I came into Planet Honda knowing exactly what I wanted, but left with something better than I expected! It took a while before I decided to leave with my 2013 Honda Civic, but I'm SO happy with it! I got such an amazing deal on it (thanks Ash!). I appreciated his honesty and the way he handled my situation so professionally. He worked hard to make sure I left happy and he did not disappoint! And Jaime Vasco was so kind and considerate, he really understood where I was coming from and where I stood financially. THEY ARE THE BEST OF THE BEST! They will not disappoint! :)

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Jersey1972

15 de ago. de 2016

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I first walked into Planet Honda with no real expectation. I just wanted ro see what used cars they had on the lot. I was greeted on the back lot by Aladdin who sbowed me around and was very informative. Planet Honda has an huge inventory of cars and Aladdin went over quite a few cars with me never once feeling pushy. I Ended up purchasing a 2013 Honda Accord sport, I'm very happy with my decision and very happy with my experience with my sales person. Thank you Planet Honda.

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Ndickens105

10 de ago. de 2016

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I responded to an online ad for a certified used car. From the moment of arrival, Kelechi (salesperson) was very attentive and his hospitality was amazing.I was very pleased with the overall process of purchasing the Civic. If I had to do it all over again, I would!

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Diane M

7 de ago. de 2016

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Brought my car in for detailing and to get a loaner car . The process was fast and the employees were professional . My salesman Ash G. was very helpful and attentive . The detailing job was excellent .

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PRASANNA SRINIVASAN

6 de ago. de 2016

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Simply 1 word - AwesomeAny body can run a dealership. But if you want to make a successfull dealership, once needs the right Sales manager. Managers who are regular people who understand that buying cars is not a joke and understand the financial struggles of common people. They don't push people with their cheap sales tactics.I purchased HONDA CRV 2016 EXL. I visited 4 showrooms before, everyone wants to keep pushing their car without even considering how much i can afford.When i visited Planet Honda, i was recommended MR. KALEEM WYNE from a very close friend. This man is a gentleman, he understands the customer perfectly. He does not push them to buy something which they cannot. He provides the best offers that he can negotiate in his capacity. He also provided me extra features that were costing me in other dealerships. I was totally taken aback by his presentation skills. I totally understand that this is a business where the buyer and the dealer both need to make profit. I got the best deal price through Mr. Kaleem, which was a comfortable number under my budget and also i get a great car with the color choice that i needed.I recommend this dealership and this sales man highly. I will not purchase any other car outside or even with Planet honda, if i do not get to work with Mr. KALEEM WYNE.

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alan02

30 de jul. de 2016

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He is honest and friendly and talks the truth. I bought a Honda Odyssey with a great price. He tried to explain everthing with the car. He is a good negotiator. If I need a car, I will definetly contact with him again. Thank you Ash!

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Nicole Corigliano

30 de jul. de 2016

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Had a great experience at Planet Honda with Aladdin, he was very understanding and cooperative. I would definitely recommend sending a friend back there!

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Anny Fuentes

29 de jul. de 2016

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Aaron was really helpful! He was really kind and generous. We came in looking and ended up buying the car of my dreams.

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Purnik

25 de jul. de 2016

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The sales Rep Carlos and his Manager Sal were very helpful. They took take care off. Great service and definitely refer that team for your next car purchase from Planet Honda .

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Bill

24 de jul. de 2016

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They did a great job showing us used cars. My daughter's first experience ended up positive.

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Farrah

21 de jul. de 2016

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I normally do not write any reviews, however I felt that I had no choice in this matter. The customer service that I received from Ash was world class. I went to Planet Honda 1st & then went to 8 dealerships after, only to return to Planet Honda & made my purchase of a certified pre-owned 2014 Honda Pilot. Ash handled me with respect, displayed patience & complete honesty. He honored the True Car Pricing with no problem & he made my experience the best experience EVER in purchasing a vehicle. I have purchased 5 vehicles in my lifetime & this was BY FAR the best experience in my entire life. I am very hard to impress & he surpassed the others sales persons in skill & professionalism. I will return to buy my daughter her first car next month ONLY because I trust ASH. OHHHH & he came in on his day off after the sale to ensure that I was completely taken cared of BY Kero with my new vehicle. Kero was also amazing. Planet Honda will ALWAYS be my first & now ONLY choice for cars for me & my entire family.PLEASE GO SEE ASH.

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Thankgodwedintbuy

18 de jul. de 2016

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They really insulted me with my family I never saw any one treating customer so badly for showing concern and dissatisfaction about the representative.. Nothing can be worst than this place .

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aum tejani

10 de jul. de 2016

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Great place to buy cars and the dealer is helpful and understanding

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Daasexy30

9 de jul. de 2016

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Just completed an early turn in of my leased Honda Accord. Our sales associate Ryan McKenzie did a fantastic job getting us the deal we wanted and where in and out fairly quickly with our brand new lease. Ryan was very straight forward and we will definitely keep our business with him in the near future. Planet Honda and Ryan rock.

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Hoss

8 de jul. de 2016

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We bought our Pilot at Planet Honda two years ago and love it. Today, I returned to buy my 17 y.o. Daughter her first car. I ended up purchasing a pre-owned Jeep Liberty. Salesman Jonathan Martinez was terrific. He made the experience so smooth and stress free. In fact, it was the best experience I have ever had buying a car.

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Mk..glove

7 de jul. de 2016

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This is my 3rd lease from Planet Honda and salesman..Kaleem Wyne has always provided the best service available. I will always recommend Kaleem Wyne and Planet Honda to anybody who would like to purchase or lease a new Honda...the experience is always a pleasure...cheers

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Gabriel Lara

7 de jul. de 2016

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Every time I come to Honda planet I received the best service.

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Kai CM

4 de jul. de 2016

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When I arrived June 30, 2016, I didn't know what to expect. I left PA and drove the 2 hours to the Union, NJ and was overwhelmed by the inventory. I ALWAYS buy used and certified, so I was excited and happy to see that what I had researched was available and at a great price. Ash was a very easy salesman, was not pushy, and worked with me to find the right information, if he was unsure. I did not feel pressured, but knew I was leaving with a car. I was happy to find out my credit was acceptable and payments were lower than I anticipated. I returned two days later to pick up my 2013 Honda Pilot and expected an easy transition. Admittedly, it took longer than I wanted as my car wasn't clean, but I had the opportunity to complete my paperwork in the meantime, while I waited for the detail. I was hoping to return to PA earlier, but either way came home with my shiny new SUV. Thanks Ash! And I would return again for another purchase in the future. They had great prices...and easy transaction.

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yogigirl43

2 de jul. de 2016

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Buy a car is a very stressful....I want to thank Carlos Crispin for a great experience with out the stress and pressure. He gave me my options and was able to meet my requirements. Very very nice, professional and not the "car salesperson" type. Thank you very much for working with me. The rest of the staff at Planet Honda was very pleasant and again, not pushy. I rarely buy cars because my last couple of experiences weren't the greatest but appreciate the no pressure experience.

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CoriCinNJ

1 de jul. de 2016

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Went in for my first service. Made an appt in advance for what amounted to an oil change with tire rotation. A 15-20 minute service. Was told when I first arrived it would be 1hr 45min wait. It was later in the afternoon so most of the early services should have been done. I have never had to wait more than 1/2 hr at any place I've gone to for an oil change. When I asked why the wait was told the service would take an hour!!! It may be a "free" service as part of my purchasing the car there, but would rather pay and save my time. I will not be going back for any other services.

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Many3480

30 de jun. de 2016

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I lease Honda Odyssey , Salesman Jimmy and Chigbo very knowledgeable and very helpful He answered all my question ,He got me best deal possible and I was very satisfied with over all I recommend to buy or Lease from planet Honda ,,

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NJREDSOX

28 de jun. de 2016

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I returned to Planet Honda for 2 simple reasons. First, I was interested in looking at the 2016 Pilot and second I was extremely impressed by the high level of customer service that I received 2 years ago when I purchased my first Honda vehicle (my CRV) from Kaleem Wyne. It was exactly as I expected. The level of service and attention that I received was once again spectacular. Kaleem is a truly seasoned professional. He worked tirelessly to help us find the right deal, one that worked just right for us. His attention to detail was spectacular. He demeanor, tone and work ethic was spot on. Kaleem truly cares about his job and making sure his customers walk out with a level of service that is way above expectations. We truly adore our new Pilot. Kaleem was truly a pleasure to deal with and I would recommend him to anybody that walks inside the doors of Planet Honda.

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RicardoSoares

26 de jun. de 2016

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Unethical; unprofessional; inconsiderate of your time; rude; scheme; shady; one lie after another. I'm an architect with 780 credit score who runs 2 businesses each with there own small fleet of vehicles. When I needed to replace one I tried the TruCar website.What Planet Honda does is it buys (or is given) my contact information from trucar and sends me a quote for a vehicle in writing (via email but NOT via a certificate through the website) that they don't intend to actually meet. It's likely far below invoice but they will tell you anything just to get you in the door.I called to ask about hidden fees and was of course lied to. Yasmeen yelled at me and tried to give lecture me on some made-up law that says that I'm not allowed to send in my financial application via email so that they could prepare a contract and quote me a percentage rate for my corporate purchase. Obviously not true since this is done every day when you apply for a credit card by mail or by phone. She also pointed me towards their own online trade-in appraisal calculator that told me that they would give me $2,500-4,300 for my trade in. This is right from their website.Anyway, I cam in and all was a sham. They offered me $300 for my trade. They never intended to honor the emailed price since after that they want to add all these dealer options that you can't refuse such as window etching and nitro air for your tires (another $1,000). All a sham.

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Precious Queen

25 de jun. de 2016

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I lease every 3 years for the past 8 years and this time I didn't want to wait that long so I called Planet Honda and they scheduled me with Francis Duah, a senior salesperson. He was pleasant to work with. He has a great sense of humor, very attentive, knowledgeable. Along with him, Diana, his protege whom also was nice and knowledgeable and Chigbo whom I leased my very first car with and he has gotten promoted to sales manager since then due to his great work ethic. If you ever need to lease or finance a car, speak to no one else but these 3 people.

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AAAA333

25 de jun. de 2016

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they are scammers ! they will explain other things than whats in the contract and then when you complain latter , they will say first proof that we said that then if you proofed it, they will say you have signed the contract. they lie straight in your face !! they can hang up on you ! give you an attitude or even leave you alone at the desk ! once you have signed the contract , they wont even smile at you !! find someone else !

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A. Baasit

24 de jun. de 2016

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Planet Honda has an excellent service dept. I was very happy with the service on my 2015 Honda Civic.

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Nancy

23 de jun. de 2016

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Thanks to Kaleem Wyne for helping me with my purchase.While I knew what car I wanted, Kaleem helped me with the exact model.Excellent sales consultant, and highly recommended!

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Cubana58

21 de jun. de 2016

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Kaleem, my salesperson was great , he helped me through the process of leasing my car with knowledge and professionalism, and at the same time with a very friendly and wonderful attitude, I will recommend Kaleem to all my friends and family with the assurance that they won't regret to close a deal with him. Planet Honda should be very proud to have him!!

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Bruno

21 de jun. de 2016

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Satisfied June 21, 2016 was a great experience at planet Honda my salesperson Eduardo Huaman was very helpful and professional Only a few hours and I was out and driving my brand-new car

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Kristin320

21 de jun. de 2016

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Fast, Easy and Friendly! Best experience buying a car that I have ever had! Moe and Levie were wonderful to work with. I was in and out with no hassle which was great because I had my 2 year old with me. I am so satisfied with the deal I got, the service and I love my new CRV!

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BrianaFlores

20 de jun. de 2016

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Ryan Mckenzie was a magnificent help! He knew exactly what I wanted and made it happen! Loved my experience with Ryan, the best! Would definitely recommend him!

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RC1234

20 de jun. de 2016

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It is not a fluke that in recent months Planet Honda is abashed across internet with one star. I was skeptical but, I gave them the benefit of doubt (It's Honda after all, how bad can they get!). Their bait of low pricing (which was just another lie!), was lucrative enough for me to walk into their showroom. Dealing with Planet Honda was one of the most traumatic experiences of my life. I would like to call out that I am not a person who gets easily bogged down. I have dealt with tons of unpleasant situations in my life, but this was nothing close. I was threatened, bullied and even made to feel as a hostage in their showroom!! If that was not enough, they insulted my friend and my wife. Long story short - I was FORCED to lease a Honda CRV from them in May16. They refused to pay back my initial deposit of $3000 leaving me with no choice other than sucking it up and finalize the deal. Every car transaction is different and hence no point trying to parse out the individual details of what happened to me however to ensure that customers like you do not go through such an ordeal, let me pen down the key points of my experience:1.Advertise a package that they never plan to givea.What you see in the advertisement is nowhere where they even start. In fact the sales person does not even try to check whether you are eligible. My saleperson Immany on the face mentioned that no one gets these deal. So lets start with something practical. You tell yourself I travelled 20 miles for this xxxx.b.So bad is their reputation that not long back NJ Attorney Journal filed a suit against Planet Honda for multiple violations of the states Consumer Fraud Act. 2.Force you to accept their conditionsa.Key learning for me, never ever take the vehicle out of their premise, before you have the financial paper documents signed. I did the biggest blunder of doing that. And when I returned with my documents they said that Honda has changed your clause and hence we would have to increase your monthly lease by 16%. b.Dont take my words, google and you will find the undoctored reviews3.Extremely rude behavior to the extent of threatening a.I can understand that things/ deals may change sometimes however there is a way of communicating it and trying to work around it. When I tried to see how we can work around the new developments so none of us lose money because of this change, they simply passed their oversight on me and said that I have to go ahead with the 16% increase. They can't help me in anyways. b.When I ask them time to decide, they mention that We cannot let you leave this premise with our car. If you want to go, we can drop you at the next bus stopc.They made my wife and 4 yr old son come down to the showroom (we have only one car in the family so they had to take a hitch). Planet Honda asked for her documents at 7.30pm, she was in showroom at 8.15pm. Once she got in, they refused to process the papers saying that the Finance dept is now closed (didnt they know that at 7.30!?!?). My wife demanded why they asked her to come if the finance dept shuts off, they looked down upon her and smiled sarcastically. Not even a word of apology. It was extremely agonizing. d. When my friend, tried to make some middle ground between us, they shouted at him Who are you. I will throw you out of this dealership right now!! We were shocked at their language at audacity to bully their customers. 4.Lie on the facea.I am pretty detailed in my car purchases and have spoken to atleast 10 Car dealers in the past. I know that Car salesman are tough nuts to crack however most of them are not dishonest and bad people. The problem with Planet Honda is that some of their team members are extremely dishonest cheaters. Beware if you ever get to meet a sales manager named Sal. I would say he was 90% of my problem. b.One of the examples - Sal gives me an option of exiting the lease and tells me that I have to decide before the end of the day. I spend the whole day seeing how will I arrange for my travel if I have to handover my car that night and when I come back in in the evening loaning my friends car for a few days, he tells me that I no longer can exit the lease and would have to forfeit my complete advance ($ 3000). What a waste and that too he tries to play around with words pretending that he is a smart xxx.5.Unprofessional service 0% customer orientationa.Would ask you to come down multiple times. Once to drop your paper, once to drop your wifes paper, once to confirm your documentation etc.b.They even forcefully kept one key of my car till the time I did not sign the final financial papers6.Personal derogatory comments: This is finally what got me off. Being an immigrant is tough particularly when you have to go through so many documentation and processes. And then you have people like Sal who says it on your face I did not tell you to come to US. I was shocked and was furious but had to control myself. But if you have a temporary immigrant status like me do not ever go to Planet Honda. They know that you are tight handed and would not leave any stone in exploiting you.If you are reading this, please stay away from Planet Honda. Please heed to others' experiences and dont give them the benefit of doubt, like I did. They are not worth your time or money!

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GHC

20 de jun. de 2016

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I went with my cousin who needed to lease a car. I was impressed by Kaleem Wyne. He is knowledgeable and very patient.. He took the time to explain the process and options available,and helped my cousin to make the best choice for her..Kaleem was courteous and sensitive to her needs. She left driving a beautiful Civic Honda very happy with the car, the deal made and the outstanding service provided by Kaleem. My cousin and I recommend Planet Honda to anyone whose looking for a great car and ask for Kaleem, he is the greatest!

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Lyana1125

19 de jun. de 2016

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We had a very pleasant experience. We didn't have to wait and were greatest and helped right away. Great sales rep! Friendly, efficient and knowledgeble. He went above and beyond.

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Honda hrv owner

18 de jun. de 2016

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Just purchased a 2016 Honda HRV with the help of Michael Hanna. Great experience, great deal, Nothing but happy! Honestly we spent the afternoon At DCH Honda on rt 9 in Sayreville and the experience was HOT and awful. Took a chance at Planet Honda and so pleased. Check out Michael if you are looking for a.car. Great guy!

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AlexS

17 de jun. de 2016

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Dwight was very helpful during my service visit on June 15. He was professional, answered all my questions, cooperative, kept me informed on status of service job on my car. Thank you very much

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Jgon1107

16 de jun. de 2016

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Awesome experience! First time leasing a new car and I couldn't have asked for a better sales rep to handle the deal ... Thanks man great job

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Cerjor

15 de jun. de 2016

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Ryan was very helpful and explained the process from beginning to end. He made sure to communicate my choices and made the process move along with ease.

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Jwilsonx8

14 de jun. de 2016

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Frankie made the process easy and exciting for me and my dad. Got my first car and couldn't ask for it to go any smoother

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Kenshy

14 de jun. de 2016

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I was well greeted when I walked in the door they showed me various vehicles that's in my price range I could've gotten any better help at any other place I went to 22 Honda and they didn't treat me as good as planet Honda treated me. Will recommend this place to anybody I possibly could thanks Kelechi

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Inarvaez Union Nj

14 de jun. de 2016

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Brought a used Car today from Planet Honda. The experience was much better than I have had at other dealers. Was done in a couple of hours.

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Kalee

13 de jun. de 2016

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Ryan is the absolute best!!!!! This is my third Honda and the second car I've purchased from Planet Honda thru him. He took great care of me both times. I will definitely be back!!

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Dolores856

13 de jun. de 2016

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Frank TALARICO was the best sales rep ..my experience was simple and painless.. I'm so happy with my new Honda and I look forward in seeing Frankie in 3 years for my next Honda.Dolores White

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Sue G

13 de jun. de 2016

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My daughter stopped by to look into leasing a Honda Accord. Met with Anthony Hartley, he made it very easy and walked out with a 2016 Honda Accord. Thanks for making this experience a great way!

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kanisha70

13 de jun. de 2016

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Planet Honda , you guys are really the best. I absolutely love my new 2016 Honda Civic Sedan. I would definitely refer all my friends and family members to Planet Honda. My experience there was very comfortable and everyone was professional and nice. I would like to give special thanks to your Salesman Anthony Hartley for his excellent work ethics and willingness to go above and beyond to accommodate me. thank you so much. Kanisha A.

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Jenny Davis

13 de jun. de 2016

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I purchased a car 3 years ago., Mike Hanna, was my sales rep. It was a good experience. I remembered the experience ! I had with - Mike. Just traded my pilot from 2013. Now I have a civic 2016 ext. I would recommend Mike to anyone. He is an asset to Planet Honda. We chose to travel out of state because of our salesmen. Mike Hanna., Thank you, Planet Honda but Mike most of all. Too future deals. Jenny & Matthew Davis. NYC

KP

Kulsoom Pervez

11 de jun. de 2016

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Very pleased with the dealership and our sales consultant Ryan Mackenzie. He worked with us to give us the best deal for Honda CRV EXL and a hasslefree experience and ended up completing the deal in shortest time we could imagine Definitely gonna recommend him.

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Yolanda

11 de jun. de 2016

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Kelechi is a great salesman. He made my experience fun and exciteing, i felt like i was buying a car from a family member or a friend he was overal great

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Vasyl Pentrash

9 de jun. de 2016

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An employee helped me no credit history. But I was able to take a good car lease.And helped to understand all the intricacies of renting a car.

AD

Arias, D.15

8 de jun. de 2016

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The employees at this dealership were very helpful and well mannered. They demonstrated high levels of professionalism while at the same time promoting trustworthiness and I was overall satisfied with my purchase.

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Mistry

4 de jun. de 2016

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Planet Honda is great place to buy a car. They have very good staff and customer services. At planet honda, i met to Erick Flores who is very nice person. He he gave me a very good deal for CRV. I would strongly recommended to meet Erick Flores and buy a car from planet honda.

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Aisha7

3 de jun. de 2016

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I went to Honda because other places turned me down .just when I was giving up ,they gave me hope ,RYAN was my sales person he tried his best to get me the perfect deal ,Matt was also great he greeted me n a friendly MATT made sure I understood my contract and went over everything with me ,they both made u feel very comfortable they made u feel like family ,MR GANG awww man his word is his bond .everything he told me was true ,,he gave me reason to trust ..I'm so thankful ..I'm now riding around with my 2016 Honda sport ..all because of the help from the team

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Lynn215

3 de jun. de 2016

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I went to Honda after looking at several cars, I was still unsure on what I wanted to buy. I was greeted right away once I walked into Planet Honda by Ryan McKenzie who was very professional, courteous and truthful. He spent over 4 hours with me making sure I got exactly what I wanted. He is a very detailed oriented professional and very patient. If you need a new car, he is your guy. You will not be disappointed. No games, No gimmicks and thats always a plus when making any investment.

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Gregguy

2 de jun. de 2016

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I had a guy, Kelechi, he was great. The guy knew his stuff and was very easy going. He made me comfortable with everything about the car I chose. Great guy. See him!

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Risa

2 de jun. de 2016

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HAPPY! Ryan Mckenzie is a fabulous sales professional. My husband and I looked at CR-V-EX-Ls at a number of NJ dealers. I went in on my own to test drive and get a quote. Ryan was super friendly and gave me the best quote for the car I wanted (and Planet Honda had the color I wanted in stock). He made sure I was happy every step of the way. I told Ryan I would come by with my husband the next day, (on a super busy holiday weekend), so he said to call him so he would be ready when we arrived to see the car. He had the car ready to go (with the AC on as it was 90F) for our 2nd test drive. He didn't try to sell us any extra items or push us into anything we didn't want. He went above and beyond (including coming in on his day off to finish the sale). He has called to make sure I'm happy. Request Ryan Mckenzie. You will be happy, too!

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Stella R.

2 de jun. de 2016

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Anthony from Planet Honda was a great salesman. He helped me get the car I wanted in the least amount of time. I will definitely come back to him and this dealership. Everyone was friendly. Thanks again!

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Shaalanbrown

1 de jun. de 2016

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Truly a cut above the rest. I have received superb customer services on various occasions at planet Honda. I purchased my last two oddessys with planet Honda. I always brought my cars back for all service with the dealership. The customer service is exceptional. Managers Matt and Kelvin have helped so many times, going above and beyond the call of duty. I will be sure to purchase my next vehicle from planet Honda, and will invest in the service contract again! Thank you so much for all your great work!!!

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Carlygrossman

1 de jun. de 2016

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I came in to buy a Honda Civic and the staff was very helpful in making me feel important. I loved having Ryan as a sales consultant, he was great at answering questions and finding information out for me. I had a pleasant experience here.

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sandy

1 de jun. de 2016

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Mr Mckenzie and Mr corvalan were both very helpful in explaining all of the ends and of leasing vs buying cars, it was a long process, however we are happy with our decision to lease our cars

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Alexis

1 de jun. de 2016

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Today, the 31st of May, I decided to get my first car especially since I am going back to school in the Fall. Kaleem, the representative who helped me, was absolutely amazing. Not only was he patient, understanding and answered every question that I had but broke things down to me in the simplest of ways not leaving out any option that could be applicable to me. We went outside and took our time choosing between the two models that would be best suited for me. I ended up leaving with a brand new Honda Civic LXP with features I didn't even dream of having! Wonderful monthly payment too. If you guys are looking for some help, I highly recommend seeing Kaleem as he made my first experience with Honda absolutely comfortable.

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Laura

31 de may. de 2016

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Kelechi is a great salesman i left happy and i love my new Honda accord

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simbugs

29 de may. de 2016

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My 1999 Mercury Tracer gave out on me and I was in desperate need of a car. Wound up at Planet Honda after reading positive reviews on the internet and there I met Ash and trainee Carl. I couldn't have asked for more. What started out as very overwhelming and surreal experience turned out to be one of the best experiences. Very comfortable atmosphere, very friendly and helpful almost as welcoming as family. I went from my 1999 Mercury to a 2012 Honda Civic that I absolutely love and all thanks to Ash. Thank you Planet Honda for fulfilling my desperate need. P.S. Carl seems to be a very up and coming salesman. Much luck to him!! So here it is 3 months later and while I do like the car I see now I overpaid by a lot and the fact that they will sell you a car and not even replace the nasty floor mats that I was promised and then just blown off by not only my salesman Ash but by others namely Sue Lerch who wont even return a phone call and Esther whatever her name is. All they want is the sale. Thats it!! So when they say they strive for excellence thats a joke. So no I DO NOT recommend this place. Sad :(

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Diana

29 de may. de 2016

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The staff at Planet Honda, especially Esther, made this car buying experience a very positive one. Even before stepping foot in the dealership, Esther made sure she knew what I needed, and what I was looking for, and went above and beyond to make me feel comfortable about the process. She offered wonderful customer service. I would recommend her and Planet Honda to all of my family and my friends!

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Rafael Alvarez

28 de may. de 2016

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I recently bought a car at Planet Honda, and bring it in for maintenance-repairs often. The first time Rodney Taylor was my service advisor at the Services Dept. Mr. Taylor is a very outstaning professional in that department. I was very satisified with our professional interaction and the way by which Mr. Taylor delivers services and represents Planet Honda.

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Diana

28 de may. de 2016

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I want to thank Esther for making the process of buying my car one different from previous ones at other dealerships. You made mine a positive one. Even from our initial contact, prior to arriving at the dealership, you were thoughtful and helpful. Once on site, Jean treated me with respect, patience, and a win-win approach. At the end of the process, I went home with the car I wanted, at the price I needed. Rest assured I will be back.

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Fan143

27 de may. de 2016

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We were pleasantly surprised at how helpful and expeditious the experience turned out to be in buying a new Honda Accord XLE with Navigation Screen. Although we knew pretty much what we wanted to buy and went prepared with information from Consumer Reports and Kelly Blue Book, we were open to considering other brands, wanted specific information on the new safety features available on cars, and of course, wanted a good price. We started our search at a dealership for a different brand of car, so that we could compare style and price, but we soon left there because the salesperson was neither knowledgeable, nor especially interested in answering our questions. The experience at Planet Honda was the complete opposite. Our sales person, Carlos Crispin, was friendly, knowledgeable, patiently answered our questions, and showed us a car that turned out to be exactly what we wanted on the first try and at a good price. This is the third time we purchased a car from Planet Honda, but this was the easiest of the three experiences. We went out today to begin the car search process, expecting that we would need to make several different trips and visit lots of different dealers, but it turns out we got what we wanted, at the price that we expected, in one visit and were able to drive away with our car after only a few hours.

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MrCoffee

27 de may. de 2016

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I've gone to Planet Honda for a few service calls now. Even with the first appointment of the day, an oil change takes about 1.5 hours (7am - 8:30am). On my visit (5/26/16), the service rep told me "the mechanic says you need to replace your air filters". I had just replaced both the cabin and air filters myself in the last few months! When I told that to the service rep, he sheepishly said "Oh, you replaced them yourself......" Also I had just installed brand new custom floor mats, and there was a shoe shaped oil stain on the driver mat. Not a stellar visit for Planet Honda! At least I had a coupon for tire rotation.I'll probably continue to go to Planet Honda because it's convenient, but at least I know to take their recommended service with a grain of salt. Caveat Emptor.

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fan143

27 de may. de 2016

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We were pleasantly surprised at how helpful and expeditious the experience turned out to be in buying a new Honda Accord XLE with Navigation Screen. Although we knew pretty much what we wanted to buy and went prepared with information from Consumer Reports and Kelly Blue Book, we were open to considering other brands, wanted specific information on the new safety features available on cars, and of course, wanted a good price. We started our search at a dealership for a different brand of car, so that we could compare style and price, but we soon left there because the salesperson was neither knowledgeable, nor especially interested in answering our questions. The experience at Planet Honda was the complete opposite. Our sales person, Carlos Crispin, was friendly, knowledgeable, patiently answered our questions, and showed us a car that turned out to be exactly what we wanted on the first try and at a good price. This is the third time we purchased a car from Planet Honda, but this was the easiest of the three experiences. We went out today to begin the car search process, expecting that we would need to make several different trips and visit lots of different dealers, but it turns out we got what we wanted, at the price that we expected, in one visit and were able to drive away with our car after only a few hours.

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H. Daniel

25 de may. de 2016

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I was working with Tony, Joe and Romney. They are Extremely friendly and not pushy . they listen to customers and meet their needs. All things was explained in details, no tricks or games. This is my second car and every time we get an exceptional customer service!

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jarmst206

23 de may. de 2016

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We recently purchased used car from planet Honda which is 2 hour drive from our location in Millville NJ. well worth the ride. They came in almost 3 grand cheaper than anyone else. Awesome service very helpful. I would say def take the trip to this location if ur looking to get a new or used car.

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PlanetHondaCustomer

22 de may. de 2016

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I got a flat tire just before needing to travel long distance. The service team at Planet Honda was outstanding at communicating with me how they can help me as well as expediting the process. The service representative I worked with was extremely nice and had a wonderful customer service approach in the way he spoke with me and handled the situation. I highly recommend Planet Honda as their service department is organized, streamlined and provided excellent customer service.

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Lucas S

22 de may. de 2016

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I went into Planet Honda and met with Anthony Hartley. He really did his best to work a deal with us and then Romney did his best to get us our deal and finances done and be out of the door quickly. Overall it was a great experience.

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Ruta892

18 de may. de 2016

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It was the best car buying experience I can have for my first car. Eduardo was excellent and I would refer more people about him. Thank you.

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Eugene101

17 de may. de 2016

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Best car buying experience EVER...no hassle,no broken promises, frank was excellent,and I would totally refer business to him...thank you ... this guys are d'best!.

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decost72

16 de may. de 2016

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Wanted a no nonsense experience and I got what I wanted in a timely manner. If you want to be in and out and get the deal you want go see aladdin

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BrittanyF

16 de may. de 2016

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My husband and I went to get a new lease for our car. We came in because I spoke with Maggie a few times who was great. When we got there we were greeted right away and we met with our salesman, Frankie. He helped us with our first car, so it was nice to have the same person again. He helped us get what we wanted and so did Gang Wang. My husband and I had a wonderful experience and we plan on coming back every 3 years for both of our cars! I recommend Planet Honda to everyone.

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Jo

16 de may. de 2016

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Ash assisted me in my purchase and he was so welcoming and helpful. The process was long but he made the time worth it. It's been four months and I still love my car.

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Reeshemah

16 de may. de 2016

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I had and excellent buying experience.my sales rep Ryan, he was very helpful and understanding to my needs.i told him what I was looking to do with my trade in and he delivered as promised.he was able to help me to trade in my old car and get into a better car, that I love!!...I will definitely recommend people to planet Honda dealership.

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Joaquin

16 de may. de 2016

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No doubt Planet Honda is a 5 star dealership I want to thank Immanuel for all the help on the 2016 honda civic coupe i would definitely recommend to visit if in search for a car.

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Honda Accord Sports

15 de may. de 2016

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Great dealer and great customer service. Francis Duah was great and very helpful

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Shoobee2016

14 de may. de 2016

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My daughter came in to purchase and he sales rep went above and beyond to help her. She wasn't sure if she was going with Honda again and he assured her she should stick with Honda and he would be able to hep her get the best deal ever and he did just that

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jaeyda

14 de may. de 2016

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I purchased my fourth Honda from here with Francis Duah. He is the best sales representative in the building. He is efficient and caring. He remembered me since I graduated from undergrad and he is very caring and determined to please me and make sure I walk out happy. Francis along with Chigbo Mbaekwe sales manager tries to make sure I leave with a car. Chigbo remembered me from my last leased car and made sure I left happy. Also Maggie Russ called me to convince me to stay with Honda for my fourth lease and that she would work a deal and have me out in a decent amount of time. She is the reason I stayed for another lease.

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Marie

14 de may. de 2016

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I had the pleasure of working with Carlos Crispin, he was one of the best sales person I've met this far. He was patient and really went beyond his duty to provide me with as much information possible to make the best choice for me. At no time did I get the notion that he was just trying to make a sale. He made the "car buying" experience less dreadful. I would recommend to anyone!

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Ankur Patel

13 de may. de 2016

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Planet Honda is simply the best!!!!! dealership that I have seen & experienced. Bought my car Honda Odyssey EX recently on May 11, 2016. Sales Person was Mr. Anthony Heartley and Finance person was Mr. Romney Corvalan, had an excellent experience with both of them. They both treated us like family, kind nature and very cooperative. This is the only dealership who will beat your numbers from other dealerships. 100% satisfaction guaranteed. Believe me you will get the best deal at this place.

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Aman Kumar

13 de may. de 2016

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Overall good experience, met manny grant he helped me with the good price and went through all documents and stuff. Good guy! I will recommend to meet manny grant. I wish they had more inventory for pilots 2016

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Inderjit Singh

8 de may. de 2016

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This was my first experience at planet Honda with Mr Kaleem Wyne who helped us. It was greatMe and My Friend were searching Car for last 2 months. It was my first Car.Last Saturday when I went to planet Honda with my friend we are not in hope that we will car that day but when we met Kaleem Wyne, this person made deal in 10 min. We bought two LX Honda Accord 2016 white colours. What a pleasant experience he gave us in purchasing an Car!!. I dont believe Planet Honda can sale two car to us in 10 min. Its only Mr Kaleem Wyne can do. Thanks Kaleem for a memorable and pleasant experience!!!I am looking forward to enjoy the car. Mr Kaleem you have made me feel really comfortable explaining to me all the detail about getting a new car and help me get a good deal. I will recommend you to all my family and friends ..:) :) :) thank you so much from the bottom of my heart

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taneisha29

5 de may. de 2016

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Ryan was very help and patient with me . I was unsure of what I wanted at first but I thank him for taking the time out and go over everything and pleading for me. Great job if you every need a patient and good salesman go to Ryan McKenzie.

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Cristina Hernandez

5 de may. de 2016

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Tony worked extremely hard to get the car we wanted. The customer service was great & he even gave as a little gift out of his own expenses. I would highly recommend him to all of my friends. Im really happy with the service they gave us. Sincerely, Cristina Hernandez

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Torres0510

5 de may. de 2016

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I was in the market to purchase a car and have always owned a Honda. However I was in an 03' Honda and definitely wanted to upgrade. I researched all Honda dealerships in the surrounding area and noticed that planet was not too far from me. The first thing I did was Google planet to look at their reviews and ratings and came across Tony's name quite a few times about his care, attention to details, and his professionalism... Upon reading all his reviews and the reviews of other's, u decided planet sounded like a place that I would gladly do business with. Let me tell you. Those reviews, some over exaggerated and some on point... Did not disappoint me. i walked into planet Honda and when I was asked if I was being helped, I told them that I was looking for a car and asked if I could meet with Tony. Tony Ruiz was very courteous from beginning to end. He greeted me and made me feel comfortable about my decision to purchase a car as I was nervous. He listened to exactly what I wanted in a car and showed me a few. He went into detail about all the car gadgets and how they work and took his time. He was friendly, enthusiastic, professional. The entire process was easy and smooth and everyone treated me great. I came out with a great car, at a great price and a huge smile! I would recommend planet Honda if your are in the market to buying a car. And seeing as a shopper never knows what they're walking into, I would recommend you see Tony!

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Happyteails123

4 de may. de 2016

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Tony really was my experience I had no desire of even buying a car as this was my 3rd trip to a dealership that day.Tony had a great smile great negotiation skill and was well dressed. He also cared about our needs, i would defietly tell all my friends and family about my experience with Tony Ruiz. I wouldn't doubt if Tony has been promoted by the next time I come in off of my lease

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Sabyasachi Maiti

2 de may. de 2016

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Ashraf is a nice guy and having a good attitude. He assisted us to buy a Toyota Camry used car and worked with us for more than 3 hrs without any hesitation. I have enjoyed the assistance and would recommend my friends to work with him for any kind of used car deal.

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Michael M.

2 de may. de 2016

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We first set up an appointment with Nicole, who was really nice and helpful. When we arrived she introduced us to Alfonso in the Certified Pre-Owned department, and he was great. I have purchased many cars in my time, but this was the first time for my stepson, and the team at Planet Honda really helped make it a great experience for him.

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Ewho

30 de abr. de 2016

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Thank you, Frank Talarico and Gang Wang. You made the deal really easy. We have searched in many places and planet honda is the best to buy cars.

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Busy Son

30 de abr. de 2016

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My Mother wanted a new CRV. Being busy at work I asked her to go test drive a CRV so she could be sure it was the car for her. She went to another dealership and had a bad experience from the salesman. He seemed not to care, as she stated because "she was a woman and older". She asked me to accompany her to another dealer. We went to Planet Honda and met Frank Talarico. He took his time and explained every feature of the vehicle, even programming her phone into the Bluetooth. He took great car of my Mother, beat another price I had gotten online from another dealership by $250, and made the whole experience painless. Now Mom has a place she can bring her car for service and feel comfortable knowing she has a friend available there. Thank You Frank

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Alexis92

29 de abr. de 2016

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When I arrived at Planet Honda I was greeted immediately by Ash, who ended up being the salesman that helped me find my car. We had some difficulty finding the car that I had originally come in for, but when we found out that the car had been pulled off the lot for body issues, Ash helped me find an equivalent vehicle (same year, almost the same mileage) and worked with me and my family to work the price to fit my budget. Ash was very friendly and put my interests first. He also worked with my timeline in terms of picking up the vehicle, coming in on his scheduled day off to help me finish the paperwork. A++ service.

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lhall

29 de abr. de 2016

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Honestly when I arrived at Planet Honda I thought I was going to leave an unsatisfied customer as usually... But not today thanks to Ryan who would not let me leave unless I got the car I wanted within my exact budget range! He was aware and very concern about all my finances. He made sure he got me what I can afford. So Thank You Very Much Ryan!!!

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Gemilynd

29 de abr. de 2016

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This was my first experience at planet Honda and it was great! Ahmad was a great help. I would definitely recommend a friend to come here to purchase a car. Left the lot with a 2013 civic.

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Nakia McCray

28 de abr. de 2016

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From the first time I started working with Steve, he has always provided excellent customer service, presented himself in a professional manner as well as very courtious. Steve have always answered any and all questions that I may had. Thanks Steve for always keeping me abreast of all recommended and needed services for my vehicle to assure it's safety as well as mine. Thanks for making my service experience a memorable one and making me feel very appreciated as a customer!

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Yul

28 de abr. de 2016

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I would never go back to Planet Honda.First of all, before I came to Planet Honda, I called them and made appointment for 3 pm. When we came, they only started talking to us 2 hours later. Then, when we start talking to the salesman, he said that they don't have the same promotion for leasing a car as they have on their website. We were returning 2013 Honda Civic and getting 2016 Honda Civic for lease. We had overage for miles which we had to pay. During signing of paperwork our salesman, his name is Jesus Olivares asked my husband if we want to pay for miles and we agreed to pay. Jesus went to check how many extra miles we have and we paid. Two weeks later we received a letter from Honda Finance and the bill for extra miles. I called Honda Finance and they said I have to talk to the dealership. I called Planet Honda, they transfered me to 5 different people and I was trying to explain the same thing to all 5 people. Finally, one of them said that our manager will call you back and she did. I spoke to Sue Leach and I explained to her what happened. She said that she has to review all paperwork and called me back the next day saying that after reviewing paperwork nothing can be done. She said "it looks like you didn't pay for miles'!" I requested a copy of paperwork where shows that we did not pay. She sent me a copy and something was scratched. They lied to us. This is the worst place ever. Now we have to pay to Honda Finance again.

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KCARDOSO

28 de abr. de 2016

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I would also like to take a moment to thank Ash, from your used car department for his Stellar customer service. I was hesitant to go shopping for a car as a young professional woman. I had the fear in the back of my mind, as most women do, are they going to give me a good deal? One thing I knewn for sure, I didn't want any pushy car salespeople. Ash not only had great customer service he also put my needs first, not the "sale". Ash made me feel comfortable and help me to understand my options. He was very patient and did not make me feel as if I was just another dollar sign. Ash is very personable and kind. A true gentleman!Thank you Plant Honda for hiring a outstanding sales associate. Sincerely, Kristina Cardoso

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CDCissell

27 de abr. de 2016

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Ryan took care of me and got me into a brand new 2016 Honda Civic without any hassle! Fastest I've ever been in and out of a dealership! All the staff was so nice, friendly and very attentive! It's like they rolled out the red carpet!

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Adolfo Cadillo

27 de abr. de 2016

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When we got to planet Honda my wife and I were not in a great mood because of heavy traffic getting there!! Upon entering Planet Honda we were immediately relaxed by the professional and calming atmosphere and then we met Kaleem Wyne. What a pleasant experience he gave us in purchasing an automobile!! He not only was very informative but he kept us entertained with his pleasant and very funny persona!! I look forward for an oil change because I can go and have a chat and laugh with Kaleem. Thanks Planet Honda and Kaleem for a memorable and pleasant experience!!!

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Sunny

26 de abr. de 2016

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Buying a car at Planet Honda was hassle free, especially with our sales person Stephen March. Great guy with a sense of humor. Overall, great dealership.

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Alexandra P.

26 de abr. de 2016

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I went in to purchase a pre-owned and I must say from the moment I walked in and met with my salesperson Alfonso D. it went beyond my expectations. Alfonso made sure to explain the whole process to me as this was my first time purchasing a car. He was customer-centered, pleasant, has quite the sense of humor, and was able to answer all my questions. Most importantly, he LISTENED and I was able to get exactly what I wanted! Please stop by & ask for Alfonso! Thank you Alfonso & Planet Honda for such a pleasant visit!

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Samantha Rae

24 de abr. de 2016

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I went into Planet Honda just to find out what I needed in order to lease a new car. I'm 22 with a very light credit history so I knew my chances were slim on coming out with anything in my budget. But Ryan Mckenzie worked so hard to make sure I left with exactly what I wanted while still in my budget. I ended up walking out with a 2016 Civic with everything I wanted, right down to the color. I HIGHLY recommend anyone looking for a new car to stop in and see Ryan. He provided me with beyond excellent service and he was also super friendly.

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KEvans

24 de abr. de 2016

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I purchased my third vehicle at Planet Honda on 4/23/16. It's always a friendly welcoming environment. My sales rep Ryan Mckenzie did a outstanding job, assisting me with all my needs. And making my experience a great one. I look forward to my next visit at Planet Honda!!

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Luis cantillo

23 de abr. de 2016

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I got my honda civic 2016 at honda planet and carlos crispin was "brilliant"; carlos help me to make a good deal. he was very professional, nice and word very hard to have a good experience. next time ask for carlos.

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Tae425

23 de abr. de 2016

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Ryan is very patience & humble and will have you leaving with a smile! He very down to earth and worked hard by getting me into a car I can afford he ask me to bar with him and I have and I left smiling

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Brittluc426

23 de abr. de 2016

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Today my little sister walked out of Planet Honda with a brand new Civic. We ha the pleasure of working with Ryan Mckenzie, who made sure she got what she wanted. Her credit was a concern walking in but Ryan put us at ease that he would try his hardest to get her what she wanted. Sam has worked her butt off for this car and our salesman Ryan got her exactly what she wanted. We are so grateful for him and his patience. Thank you Ryan and Planet Honda for helping her get her new car.

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Deleon family

23 de abr. de 2016

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Mr. Kaleem Wyne My first used car from the dealer was a headache and I thank you for your wonderful customer services experience .I can out from the dealer with a new car. My family and I are looking forward to enjoy the car. Mr Kaleem you have make me feel really comfortable explaining to me all the detail about getting a new car and help me get a good deal. I will recommend you to all my family and friends ..:) :) :) thank you so much from the bottom of my heart

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Lourdes R.

20 de abr. de 2016

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I recently visited Planet Honda and got a wonderful deal on the new 2016 Honda Civic. Ryan Mckenzie was wonderful and made our whole experience hassle free. He was polite, incredibly nice, and worked hard to get us the best deal possible. Ask for Ryan the next time you visit Planet Honda - he will made the experience a positive one.

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Nhan nguyen

20 de abr. de 2016

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Manny is the best sales guy made my buying process quick and easy i would tell everybody to see manny for a new car!

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Sharon

19 de abr. de 2016

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My last lease from planet Honda made me feel as if this was the first time that I was leading a car. I was excited about driving away with a new car. Stephen the sales person, walked me through the lease process and in the end I was happy with my purchase. I drove away with a CRV- the vehicle that I wanted for a decent price. Keep up the good work Stephen.

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Jessy Thomas

19 de abr. de 2016

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Mr. Francis Duah was very friendly and helpful when assisting us for shopping for a car. He is very knowledgeable and his customer service was nothing but pristine--he looks out for the customer and meets their needs.

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munsd

16 de abr. de 2016

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Mr. Huaman was extremely helpful and kind. I originally came looking for the Honda Civic Coupe and after I switched my mind to the sedan he quickly transferred us to seeing those types of cars. He was very patient and gave us the paperwork to buy the car and all as fast as possible. His attitude was positive and he answered all of our questions. I definitely recommend him for car sales!

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DulceC

15 de abr. de 2016

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I came to Planet Honda to purchase a pre owned car a few weeks back and had the pleasure of working with Jonathan. He was patient with me and gave me a great deal. Thanks Jonathan.

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Ashley L

14 de abr. de 2016

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Everyone was very friendly and helpful right from the door. I was in desperate need of a car and was terrified of the process, but Eduardo made it almost painless. ! Even though it was very busy he stayed after hours to show me how to work the car. I made a great choice thanks to the knowledge and help of Eduardo.This was my first car buying experience and I am extremely happy with the customer service planet Honda provided! Thank you!!!! Here's to many miles and great adventures in the days and years ahead!

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John Ricard

14 de abr. de 2016

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Best buying experience I've ever had. Sales person Jean Loenard was amazing. He made the process very easy, for the second time. I plan to buy all the cars I will in my life time form this young man.... PLANET HONDA ROCKS!!!!

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Krys and Sam

14 de abr. de 2016

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My first contact was Monica in Internet sales. Pleasant and professional, she got me into the dealership. I met Anthony in the parking lot as I was walking in. The biggest smile and friendly greeting was my first impression from him. The test drive was underwhelming because it was only in the back roads around the dealership. Since we had already test driven the vehicle that was acceptable but probably would not have been if it was my first test drive. The negotiation process went smoothly with the help of Anthony Hartley and Joe Krynski. We worked with an "out the door price" so I didn't get caught up in all the miscellaneous fees involved in buying a car. They met an incentive offered by another dealer I had talked to. Most importantly I got the message that they wanted to make a deal from the start. They worked with me on a 2016 Honda Civic Coupe. I shopped around and got mixed comments about availability, demand, negotiability. Planet Honda had two models available to test drive when other dealerships had only one or were still waiting for delivery. Unlike other dealerships I contacted, there were no comments about how popular, new and hard to get this vehicle was. They had a "can do" attitude all along. After more research I needed to renegotiate the price we had agreed on when I put the deposit down. They worked with me on that as well. I felt treated fairly and like they wanted to do business with me. I would definitely come back to Planet Honda.

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Honda

13 de abr. de 2016

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I would like to strongly recommend the services of planet Honda. My sales person Nick Cerame was an excellent advisor and took my car buying experience to a new high. He has worked out the best deal and I have no reasons to question his attitude towards the deal. Keep up the good work Nick and thanks for everything. Ashish

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Ed Mangona

13 de abr. de 2016

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All I can say if you want to get your new HONDA look for JESUS OLIVARES, he will help you in anyway he can for you to get you're new vehicle. He help us a lot, he is very friendly and courteous.. Keep up the good work Jesus.. Thanks.

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Mmee123

12 de abr. de 2016

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Came in got the car I want for my mother everything went well fast and exactly how I wanted will recommend to all my friends and family thanks Eddie and moe

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IAMOKLOVE

12 de abr. de 2016

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BEST experience ever!!! From the time we walked into the dealership we were treated with respect and were not pressured into buying right away. Salesman (Danny) is a great guy! Highly recommend him. Very good people. They were all very nice and really worked hard to put me in a new vehicle.

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Soldierforlife

11 de abr. de 2016

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My friend bought a car from Tony Ruiz and recommended me to go see him when I flew in. I just came in from overseas and was nervous about buying a car, but Tony made it easy. Explained all my options and genuinely cared and listened to what I wanted. I would recommend anyone to go to him. Made the process easy and fought to get me the best deal possible. Thank you Tony

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Sandy hart

11 de abr. de 2016

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I met with the only told what i had going on and he said sit down with mr kaleem and two hrs later im walking out the door with a brand new car so it was a very good day doing business with planet honda.

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Sangar

9 de abr. de 2016

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Worst customer experience I have ever experienced.Don't have even courtesy to sit and talk. Price is secondary but I expect some respect on the sales process.

RD

real deal 10

7 de abr. de 2016

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I would defiantly recommend Planet Honda to other customers as a matter of fact i highly recommend them they have excellent sales reps Joe Wright and Sal Lanuto. Whom went above and beyond to get me in the vehicle i wanted i was really happy with there effortt and professionalism Planet Honda on rout 22 W Union Nj. Put a smile on my face.

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Shivani

7 de abr. de 2016

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Very helpful, friendly, accomadating, respectful. Had a great experience and managed to get the car at last. Best dealer to work with. Would highly reccomend.

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Dwayne, optimistic about sports + luxury cars

6 de abr. de 2016

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Upon walking through the door to the Planet Honda dealership on route 22, my brother and I were greeted with a handshake and soon after began our inquiry about the cars available that would meet our satisfaction. To no surprise the salesman who was showing me what the dealership has to over was very understanding with my specifications and very pleasant to deal with. Patient with my interests and although I expected to leave with a good car I was surprised with an even better offer which then had me leaving with a car that I'm 2x as happy with than the one I had intended to buy. Not to mention when I had difficulties using my ATM card for payment I was offered a ride to and from my bank to make the appropriate withdrawal twice without the slightest sign of irritation from Mr Ashraf Ghobrial, a very good man to see if you're ever to visit Planet Honda on NJ state route 22. I am Dwayne and I highly recommend you take a visit.

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rskinner38

5 de abr. de 2016

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My husband and I had an amazing experience with our sales person (Tim) and left the dealership with a car just right for our budget.. Tim was informative, professional and patient, Thanks Tim!

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negansmith

4 de abr. de 2016

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I am so glad that I came to Planet Honda this past week. Me and my family have been shopping for a vehicle for weeks. When we arrived we were greeted by the salesman Aladdin, he was very courteous and extremely knowledgeable about the cars we were interested in. The sales process went very smoothly and he worked out a price for us. Needless to say I purchased my vehicle and so far so good. If you need assistance with a used car at Planet Honda ask for Aladdin you will not be disappointed.

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Rosel

4 de abr. de 2016

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i had a good experience buying my car. they were patient and i got a good deal overall. Manny my salesperson was professional and not pushy.

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Luiz Magalhaes

4 de abr. de 2016

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I had the opportunity to change my lease upgrading the car to a SVU.The sales person (Eduardo) was great. He made sure he understood my needs and offered me a great deal for the new car.

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Luiz Magalhaes

4 de abr. de 2016

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I had the opportunity to change my lease upgrading the car to a SVU. The sales person (Eduardo) was great. He made sure he understood my needs and offered me a great deal for the new car.

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villagepointe

1 de abr. de 2016

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WENT TO PURCHASE ACCORD EX-L SALES PERSON/SALES MANAGER WERE BUSY TO SHOW CAR.SAYS ALL ARE BUSY.ALL NEGOTIATIONS CARRIED OUT STANDING IN THE COUNTER. DIDN'T OFFER A CHAIR GIVEN A NUMBER AND SAID IF WE ARE OK WITH THAT NUMBER, HE CAN TALKWHEN TOLD YES, HE GAVE TRADE IN CAR HALF THE VALUE QUOTED BY THE COMPANY WEBSITEATTITUDE WAS SUCH THAT, WE WILL NOT STEP INTO THIS DEALER AGAIN.

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Billy Solari

1 de abr. de 2016

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Had a good experience with the whole deal. I bought a Honda Accord 2016, Carlos Crispin was my salesman and he came thru with the deal. Will definitely be returning to buy the Pilot in the near future and hopefully get a great deal as i did this time.

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pawtree1

31 de mar. de 2016

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This is my third Honda and I'm so happy with the customer service from your dealership. My sales person, Kareem is a gem. He is very patient with going through the process and made sure all the specifics are explained so there is no confusion in the future. All future Honda purchases will only be made with his guidance and expertise of the product. He truly makes the painstaking ordeal of car buying bearable.

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demartinisr

29 de mar. de 2016

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I just leased a Honda Accord from Michael and at 23 years old, he was such a wonderful help. Having a personable and friendly personality means so much when all car dealerships car about are numbers! Would highly recommend him!!

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Jenny

26 de mar. de 2016

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I must say the service I received was beyond what I could ask for. Eduardo extremely helpful in providing the basic information I need in purchasing my new car. He went out of his way to make sure I received the best deal and that I was comfortable and satisfied with my purchase. I would definitely recommend Eduardo will make the process of purchasing a new car easier. Im very happy witg my new ride and with your experience to customers. .. Thank You very much Eduardo

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Vaishal Patel

26 de mar. de 2016

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It was a wonderful experience at planet honda, they gave me the best price for my honda accord sports incuding the salesand finance everybody was co-operative and willing to help me out with the questions and queries, overall it was a good experience.

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mariah

25 de mar. de 2016

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In went in Planet Honda with a ballpark figure that I would be able to meet. My salesman Eduardo Huaman was able to meet my goals in my Honda Civic purchase. He made me feel at ease since I'm not into cars or know much about but only to drive it. If anyone should choose to go to Planet Honda , I would suggest that they seek out Mr. Huaman.

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Shahid Malik

25 de mar. de 2016

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I went to this dealership because my first leased car was from here. Mr. Kaleem was superb and he answered all the question and got us the best deal. and above all it was very quick and smooth.Thanks to Kaleem and Planet Honda.

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Melissa Devy

25 de mar. de 2016

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Danny was my salesman. He was very helpful. He was persistent in making sure that I did get approved and also helped me get it at a good price. Thanks again Danny O!!!

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S Robinson

24 de mar. de 2016

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Ashraf Ghobrial assisted me with purchasing a used 2013 Honda Civic for my son. He provided excellent customer service and made the entire process seamless and stress free. Looking forward to surprising my son on his birthday with a gently used Honda.Thank you so much Ash!Satisfied customer,Ms. Robinson

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sandraojo

23 de mar. de 2016

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I bought my first Honda Accord through Amir in 2014. My interest rates was too high due to my poor credits which made me unhappy. Recently I received a call to come in to Honda to look at options that might lower my monthly payments. I was skeptical but my husband encouraged me to go. Thank God I went. Immediately Amir saw us, He was very happy and welcomed us. We immediately felt at home. He provided us with superior quality service. I traded my 2014 Honda for 2016. My interest rates is now lower because my credit has improved and I'm so happy. Amir's positive attitude and professionalism is outstanding. There is no doubt I will return to Honda to buy my Future Honda because of Amir. He is the best.

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rafael53

23 de mar. de 2016

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Positive Experience Buying In MarchA couple of weeks ago I stopped by Planet Honda searching for a car, and came across Jean, a sales man. My interaction with Jean was very positive since the very beginning. He helped me find the car I was looking for, and I will recommend Jean to anybody that needs help in buying a car at Planet Honda.Jean, Thanks for all your help!Rafael

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Missy Rolling Safe Again

23 de mar. de 2016

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I was not happy to go into debt, but I needed a car -- a good reliable model. Honda speaks for itself with reliability and durability. I drove into Planet Honda and there was Salesperson Ahmad Radwan outside on the front. He greeted me and the journey begun. Ahmad was very knowledgeable and courteous with his presentation. He was dependable and patient with willing to help me with the car buying process. I would recommend Ahmad Radwan and Planet Honda to anyone that needs a car.No one likes spending thousands of dollars they may not have, but it can be less painful with good customer service. Go Planet Honda!

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tus1

23 de mar. de 2016

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We been trying to purchase a very particular vehicle which was almost impossible to find. We dealt with a different dealer that said they can get the vehicle and gave us the run around for a week and never came thru. We where recommended by a friend and sure enough the vehicle was there the next day as they said it would be. Very friendly and knowledgeable staff , they worked well with us and gave us a good deal. We would definitely be purchasing our next vehicle from there.

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Carine Noeljeune

23 de mar. de 2016

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Steven was friendly and thorough. I had a good experience at the service dept. each timeI've gone for service. keep up the good work

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Mengsong

20 de mar. de 2016

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Great place to shop! Make sure to ask for Joe Wright

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Keisha

20 de mar. de 2016

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Great working with Kareem Wynne. Very trust worthy, Romney Corvalan was also very helpful.

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Amitava Sen

19 de mar. de 2016

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This was the fourth Honda Civic purchased from Planet Honda, out of which three from Kalem Wyne. Kaleem has been the reason for my loyalty to Planet Honda. Indeed over last eight years or so I have recommended him to many of my friends. And Romney Corvian closed the deal. He was knowledgeable, pleasant and professional (in contrast to my experience the other three times in his area.) I am very happy with the services received from both the men.

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Andrade_Geo

18 de mar. de 2016

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Initially, I had walked into Planet Honda just to inquire on prices and deals available on the 2016 Accord Sport and Accord V6 Coupe (both in a manual transmission). Stick shifts are slowly on the way to becoming extinct with all the advances in technology but Carlos Borbon made it happen for me on the Accord Sport. I must say, for someone who just walked in with no intention on buying a vehicle, my experience was very painless. This is my second time buying a vehicle from them since 2009 and the renovations that were made to the place are immaculate. You walk into the dealership with a very inviting atmosphere that ensures you'll be taken care of. Monika Kaszycka, went out of her way to make sure I was satisfied with my experience, from the time we spoke on the phone all the way to closing out on the deal with Carlos and Sal. She's very pleasant over the phone and even more so in person. Definitely ask for her and she will without a doubt point you in the right direction. Sal, who's part of the management team, is a straight-shooter and he's going to give you the veggies before your dessert (which I expect from any dealer). With that said, that doesn't mean he won't work with you-quite the opposite. He let's you know what you have to work with and then what he's able to do. He has my respect and I highly recommend him at the closeout of your deal (you know the part where your fate is decided by those magical 3 numbers aka credit score). He'll make it happen for you to the best of his abilities. Carlos Borbon, I would definitely recommend him to anyone who is looking for a new vehicle. I had a good vibe since we first introduced ourselves to each other and it carried over all the way to us closing out and shaking on the deal. He was professional, realistic, understanding and most importantly, honest. He went out of his way to make sure I got the best deal he knew he could offer-considering the scarcity of the type of vehicle I wanted. This place has come a long way since 2009 and it shows by the staff and how operations are ran under the management team.

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Oscar Martin Dominguez

18 de mar. de 2016

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Excelent experience, i will recomend planet honda to all my friends and family members. The customer service has being wonderful and sales person amazing, financing department was ok, but over all the experience is five stars.

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Linda

17 de mar. de 2016

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I needed a dependable car since my old one was 14 years old. First thing I thought of was, buy a Honda. So many are on the road and everyone can't be wrong about Hondas. I was greeted outside by Ahmad Radwan when I got out of my old car. It was on then for Ahmad to get my information and show me the right vehicle. I was not desperate to buy that day and wanted to look around at other dealerships, but I really liked a particular 2015 CR-V and knew certified was the way to go. Radwan's customer service was excellent and his knowledge of the cars he was selling sold me. Spending a lot of money is not a good experience, but when you have to, you want the best customer service you can get. Go Planet Honda!

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Janejustbecause678

16 de mar. de 2016

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I've been coming to honda for many many years , had some good experiences , got bounced around a lot , treated like I wasn't important and just a number only , I finally had the pleasure of meeting the twins who i found out no longer work here , great honest guys, I've yet to meet a service rep till I met Steven D who treated me with respect and made me feel at home and ease about my expenses with my car, he didn't try to shove a long list of repairs and sometimes unnecessary repairs down my throat, he took the time to break it down and helped me figure out what was best for me. Besides the twins I've never met such a knowledgeable and emphatic young man such as Steven Delafe in all my years of being a customer at planet honda , he is one of the key factors to the success of that place, honda is lucky to have him. I hope to see him every time I return!! I recommend this service Dept to anyone but only if you see Steven. Thank you!!!

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st

14 de mar. de 2016

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Getting your car serviced at Planet Honda is a three to four hour wait no matter what you are having done, from a tire change to an oil change . Yes the people are courteous and friendly, but sitting in that waiting room is a nightmare with every salesman saying F.......?? The waiting room should be a friendly quiet place, knowing you are sitting their waiting three to four hours. Instead you are listening to the sales people talking about other sales people or talking a customer. I am not saying the quality of the work is not exceptional. I always return to Planet Honda for service, but I do dread sitting there.

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rogeriofajardo

13 de mar. de 2016

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I was looking for a used car in good condition, so i went to Planet Honda and they had exactly what I wanted. Alfonso Douriet was my salesman. He was paying good attention to our questions and answered all of them. I would recommend Planet Honda to anyone looking for a used car. Make sure to ask for Alfonso Douriet, he will make your car buying experience easier and less stressful!

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2004civic

13 de mar. de 2016

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I have been getting my car serviced at planet Honda for well over a year and have delt with the same advisor he's patient and caring I feel like I'm his only customer when I'm there can't wait to see him next time I come in.

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Rogerio Fajardo

13 de mar. de 2016

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I was looking for a used car in good condition, so i went to Planet Honda and they had exactly what I wanted. Alfonso Douriet was my salesman. He was paying good attention to our questions and answered all of them. I would recommend Planet Honda to anyone looking for a used car. Make sure to ask for Alfonso Douriet, he will make your car buying experience easier and less stressful!

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Brian F

12 de mar. de 2016

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Steven Delafe was a great advisor. He was both professional and honest. The best car service experience i've had to date. Thank you Steve!

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Jemima Merilan

12 de mar. de 2016

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My husband and I visited Planet Honda to discuss and get more information about trading in our Honda Civic EX 2012 for new car, 2016. We had the pleasure of speaking to Stephen March and he discussed step by step about trading in our old for a new one. Stephen March was extremely patient, modest and he answered all questions and concerns, smart/not smart. He made sure the price was suitable for us and we received a great deal for the car. We are extremely glad and satisfied with our new car, 2016 Honda Civic 4D Ex-TI!!!! Thank you Stephen March! Thank you Planet Honda

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Anand

11 de mar. de 2016

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I had a very good experience buying my Honda Pilot here. Kaleem Wyne was excellent in guiding us through the sales process and answered all my questions patiently and satisfactorily. This car was difficult to locate but he went the extra mile and helped me get the exact car I wanted. I would definitely recommend this dealership and Kaleem for your next Honda purchase.

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George Wawrzonek

9 de mar. de 2016

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Mr.Franklin Bonilla made my buying the car a very pleasant experience: it went smooth and fast. the man know his job well.Now I know where to direct my friends. At Planet Honda they will find everything they have been looking for in terms of the best car and the best service. If you want to buy a car just go to Planet Honda and experience for yourself. George Wawrzonek

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jovalle1121

8 de mar. de 2016

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Steve Delafe Service Advisor was courteous and was extra attentive to my needs. I services my vehicle on my only day off, which means I needed to take my 1 year old with me. Steve was extremely friendly and helped me until I was out the door. Provided some drink vouches for myself and my little one and even took my paperwork to the Kid zone area ( by the way, excellent idea) so that i wouldn't have to drag my child plus my belongings back to the service area. Really excellent service and so attentive to my needs. Thank you Steve!

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George Wawrzonek

8 de mar. de 2016

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If you want to buy a car that is strong nice looking and one that can last for many years and give you joy and comfort while driving then without any hesitation go to Planet Honda. This is the place where you find an experienced and knowledgeable man ready to advice you what you what you need that would fit your pocket. Mr Kaleem is the man. You can rely on his advise. He dedicates all the time you need so you drive away like you were the luckiest man driving the best car. During the last six months I bought two cars from Planet Honda and I too feel his years of experience, and dedication helped me make a wonderful and important decision. Planet Honda is very lucky to have Mr.Kaleem building them a great name, reputation and leaving people with joy.

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Roma Balkarran

8 de mar. de 2016

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We were in the parking lot and a sales guy met us there on March 5, 2016. He was a young sales person. He took us inside and was taking all our information, made copies of it, didn't once went over figures with us. Gave us a tour of the car and when we all came back inside he left the desk and we were just waiting, when we looked over he was sitting at another table with other customers helping them while we were patiently waiting. We got up and left and never returned. Would not go back there, end result is we purchased a new vehicle at another dealer with a good deal.

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Rocha43

7 de mar. de 2016

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I was very disappointed and felt insulted at this story. I was looking forward to lease a car with Honda. My mother and I decided to go to the store on Rt22. Consultant Immanuel Grant approached us, In the beginning he was very polite. As soon as I said how much I wanted to spend the whole scenario changed. Immanuel stated that he wasn't able to give a quote and showed me the deals that they had, unless I was serious about taking the car home today. So I stated that I was going to take a vehicle home today. Immanuel stated he would only show me the deals if I take the car home and repeated "only if you are serious and going to take the car", so I felt insulted and left. I went next door to Hyundai which got a great service and ended up leaving with a car. It shouldn't matter if I am shopping around or if I am taking the car home the same day, I believe customer service should be equal. Concerned customer.

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Derivera1

7 de mar. de 2016

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I have been to many car dealerships before and it was such a horrible experience. The sales people were so pushy and it was an overall overwhelming experience. Here at Planet Honda was great because the seller was friendly and worked out a reasonable deal for us. We finally have a car and are happy to be a part of Planet Honda.

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Stanley Romulus

7 de mar. de 2016

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I had the best experience buying my Honda CR-V at planet Honda.my salesman Francis was the best.I am the 4th family member to buy a car at planet Honda and I would definitely recommend another family member or friend to planet Honda. The people there are very professional and that makes you more comfortable purchasing your vehicle,unlike Tom's river Honda.I look forward to doing business with planet Honda in the future.

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ycespedes

5 de mar. de 2016

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OUr experience was great, our sales person Eduardo Huaman, knew exactly, what to show us and was able to match what we were looking for with in minutes. After test driving the car we knew it ws meant for us. We were able to workout a deal that was comfortable for us and it all happen extremely fast. The "I'm spending the whole day buying car" ordeal, was over in about 3 hrs. It's a beautiful dealer and we are very happy!!

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OnaB

5 de mar. de 2016

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Kareem Wyne helped me when I was shopping for a new car he mad the process very easy and he was very nice and helpfu.

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Sid719

4 de mar. de 2016

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Planet Honda provided me with courteous & great overall service! They showed exemplary professionalism & provided me with all the insight I needed in purchasing my vehicle. Thank you to the whole team that took care of me, especially Alfonso. I'm very pleased & satisfied with the whole experience!...And of course my new car :)

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Sid S.

4 de mar. de 2016

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Planet Honda provided me with courteous & great overall service! They showed exemplary professionalism & provided me with all the insight I needed in purchasing my vehicle. Thank you to the whole team that took care of me, especially Alfonso. I'm very pleased & satisfied with the whole experience!...And of course my new car :).

BH

Baby Honda

27 de feb. de 2016

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I had a great dealer named Juan Carlos! There was no presence of pressure or intimidation. He was very humble. I am happy! Monica Pratt

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scarlet pearl

24 de feb. de 2016

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It with online communication, drove an hour to see 2016 van. Definitely would purchase from this dealer again! Great sales person: Michael Hanna - very into the product, all about customer satisfaction and no pressure. Would highly recommend Levie Frink the Business Manager for the finance part of the deal - he was amazing and made the experience fast and smooth! We would highly recommend this dealership for value, quality, service, product, experience A++. We will be back!

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CindyC

24 de feb. de 2016

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Stephen March and Matt were excellent at customer service. The process on purchasing my new car was smooth and efficient. Great customer service!!! Happy with the service in general

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AJK - "The Loyal Black Accord Lady"

24 de feb. de 2016

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My EXTREMELY long history with Planet Honda began in 1999, when we purchased a brand new Accord for our daughter. This was "the car of her dreams" that she wanted as a graduation present from High School. The total experience beginning with purchasing through using the Service Dept. was so wonderful, that the following year when my car lease was up with Toyota, I leased a 2000 Accord from Planet Honda too. Since that first encounter with Planet Honda, I have been leasing my cars every 3 years from them. I have always found their Sales Dept., Service Dept., & Body Shop to be most professional, & "top notch" in customer service. I have highly recommended Planet Honda to my brother who purchased 4 cars, 2 friends who each purchased a car, & my husband who leased 2 cars for work. Recently, I just picked up my new 2016 Accord. Stephen March who has been my salesman for the last 3 leases, is always such a pleasure to deal with. Stephen always knows exactly what his customer is looking for, & makes the entire process an enjoyable experience. I am so fortunate to have found such a fabulous dealership. (close to home too!) Planet Honda has my infinite loyalty!

SP

scarlet pearl van

24 de feb. de 2016

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Began searching for a van with online quotes with "Alex", drove an hour to see 2016 van. Would certainly purchase from this dealer again! The best the sales person: Michael Hanna - very knowledgeable and no pressure. He answered several questions, great phone follow-up, had paperwork in order, knew his game! He is all about the customer! Be sure to ask for Levie Frink the Business Manager for the finance part of the deal - he was organized, friendly, eager to help! We would rate Planet Honda highly and recommend this dealership for value, quality, service, product, staff, experience grade A! Thank you!

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Angel

24 de feb. de 2016

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I walked in and told them what I wanted and walked out with exactly what I wanted and nothing less. They worked with me and more and I am very pleased and I will recommend any and everybody to Planet Honda.

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S.Rosario

24 de feb. de 2016

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Ashraf Ghobrial was my salesman. I must say the young man was very good. Made me feel very comfortable .He wasn't pushy ,which is a good thing. Definitely would recommend planet Honda to friends.On the negative side...some bald guy help with putting the plate on my Honda. I like bald people ,because i am bald:)This guy wasn't very friendly...didn't like him at all! Over all 4 stars minus the bald guy.

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Cindy C

24 de feb. de 2016

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Stephen March helped with the process and it went very smoothly. Great customer service !!!!

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Franny331

22 de feb. de 2016

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If you want to buy a car you have to go to Frankie Talarico! He's the best! I have purchased 2 vehicles with him and he's your go to guy!!! He's excellent!! I recommend him to everyone!

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Bryleen

22 de feb. de 2016

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Came in with a budget on my mind & Frankie did his thing! I walked out with a smile! Best experience yet! Make your appt with Frankie, he's the guy to see!!!!

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Cruz4667

22 de feb. de 2016

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I can truly say that out of the many car purchasing experiences I'v had in my life this one with Amir Rahmoun was the best. He was so helpful. I had my mind set on what I wanted and he made it happened. Everyone was so kind & helpful. I would definitely go back to Amir when I am ready for my next vehicle.

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Danielle0714

22 de feb. de 2016

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Had an Excellent Experience. From Our Sales Rep to the Sales Manger to the Director of the Dealership - Loved them

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Camille226

20 de feb. de 2016

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If you're looking for a Honda, there's only one place you should go to, and that is Planet Honda. There is only one person you should go see, and he is Frank Talarico. Hands down best salesman I've ever dealt with.

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Denisalas1992

20 de feb. de 2016

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This is the first time my wife and I went to the dealer as we was parking in the lot a guy cameout and greeted us told us to come inside offered us coffee or water a very nice guy so he told us how much are we tryna spend he gave us good choices we end up picking one, when they tell you we'll work with you they mean they'll really work with you, I definitely recommend this dealership

MP

Michelle Pallonetti

20 de feb. de 2016

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Tony Ruiz approached me with the most respectful manner. I wasn't planing on making a purchase that day but Tony was so persistent but not to pushy. If you are going to buy a Honda go see Tony Ruiz at Planet Honda for great prices and also to know that you are in good hands and not getting ripped off thank you Tony and thank you Planet Honda for this great opportunity.

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MariaLopez44

19 de feb. de 2016

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Levie was very knowledgeable and patient in explaining all of the benefits of the terms of the contract and services that honda provides to their customers. It was a pleasure working with him. THanks!

OM

overwhelmed Mom

18 de feb. de 2016

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My salesman was Kaleem Yuyne and I found him to be extremely nice, professional and courteous. Unfortunately I had no choice but to bring my boys with me and he was very nice about it we had to be there quite sometime and he went out of his way to make them happy and content which isn't the easiest thing to do with 6 1/2 year old triplet boys. I did think it was a little ridiculous that you had to buy your own coffee and such especially since the process of buying a car does take hours waiting around dealership. But overall having such a caring and patient salesman made it worth while. He worked with me on what I could afford and didn't feel over pressured by him at all which would of made me walk out no matter how long I was there.

2C

2nd CR-V

17 de feb. de 2016

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Overall excellent service from Jesus, Cisco, Liam (not sure why they are not listed here) and Romney. Helps to have your homework done in advance using TrueCar and the Planet Honda inventory listings. This is our third purchase from the dealership and all went well. Minor thing is that they forgot to remove the window sticker. Liam showed me the newer CR-V features before turning over the vehicle.

GM

Gil moses

17 de feb. de 2016

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Simple. I email and get no responses. I emailed "bill" after receiving the spam saying to contact him for help. Eventually I do get return email so I again ask for out the door pricing to compare to other dealers. I get an email but no response to my question. Again i ask and this is the response. Now it would maybe be ok if they were there cheapest but they are not...But if you like this hard sell method then go hereHe basically said we are the cheapest, so why should I negotiate . Again problem is they weren't and he had no way of knowing either.

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DonnaG

17 de feb. de 2016

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I wrote a previous review on 2/13/16 about how great the transaction was for my new lease. I'm pregnant and Francis Duah; whom I've been leasing my cars from since 2007; went above and beyond to help me afterewards. He assisted in turning in my old plates for me to the DMV to save me the trip. Outstanding in a Sales Rep.

DG

Donna G

17 de feb. de 2016

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I wrote a previous review on 2/13/16 about how great the transaction was for my new lease. I'm pregnant and Francis Duah; whom I've been leasing my cars from since 2007; went above and beyond to help me afterewards. He assisted in turning in my old plates for me to the DMV to save me the trip. Outstanding in a Sales Rep.

TH

Taneise H.

16 de feb. de 2016

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I highly recommend Joe Wright at Planet Honda route 22 west. He's very professional and assisted us greatly with our purchase. I am 6 months pregnant and was in need of a new car and he work with me to make sure I drove home a car .

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Stasey P

16 de feb. de 2016

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We have been looking for a used Honda Accord Coupe for a few weeks. We stopped at a few dealerships and shopped online. Finally we met Esther in the Planet Honda office and Kamonie who hands down is the greatest salesman. Planet Honda is a one stop shop. Beautiful showroom with 5 star service.

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amoney

15 de feb. de 2016

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Already on my second car purchase and I could not be any more excited and appreciative of my time at planet Honda. With a personal staff and a inviting environment; there is no question why they are the best in their geographic area. Mr. Stephen March has always displayed outstanding professionalism and excellent product knowledge and has made my care buying experience enjoyable each time. Theses are the reasons I not only consider him my car dealer, but a friend as well and will continue to recommend my friends to him and Planet Honda! Aaron.Morrisey

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Grace

14 de feb. de 2016

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We came to planet Honda New Jersey to buy new CRV . Sales Consultant Jorge Silva warmly welcomed us from parking lot. We got good deal and excellent customers service. Jorge is a wonderful person who helped us to buy this car. He is polite and friendly. We are very satisfied with his service. We would recommend to contact Planet Honda and Jorge Silva if you consider to buy or lease!

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PeterNJ

14 de feb. de 2016

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This is the first time we bought a car from this dealership, and we received excellent services. From the sales person (Ashraf), the sales manager (Jamie Vasco) and the billing manager (Chatti), everyone was very professional. We were able to work out a price acceptable to us. Our overall experience was much better than those we had with other dealerships. We would recommend Planet Honda!

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Karen in Ocean County

14 de feb. de 2016

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I had been to a few other Honda dealers looking at pre-owned Civics, before driving a distance to Planet Honda. Alfonso was a pleasure to work with, both patient and more knowledgeable than the other salesmen I had encountered at the previous dealerships. He made the car buying experience much less of a hassle than I expected. Planet Honda gave me a great deal on a 2014 Honda Civic and I am enjoying my new car. It was worth the drive.

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DonnaG

13 de feb. de 2016

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Been buying my hondas from Francis Duah for 8 years. courteous, honest, knows his cars and always remembers me when i stop by. Hope to see him again in 3 years

AM

Aaron Morrisey

13 de feb. de 2016

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Already on my second car purchase I have never felt more excited and grateful for the experience I encountered at Planet Honda. With and inviting environment and facility; there is no contest why they are the top dealers in there location. My mother taught me to notice the value of a person; overly joyed about the car is not the only reason for my return business. Steven March has been consistent in guiding me through the dealing and purchasing process each time. His professionalism is the main reason I not only respect him, but consider him a friend. He is a great asset to the establishment; I will continue to referrer others to him and Planet Honda.

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Miguel Tehuitzil

13 de feb. de 2016

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My wife and I had a very nice experience leasing a new 2016 CRV . Mr. Kaleem Wyne was the best; he made the entire process very easy with no pressure or conflicts. His professionalism and experience helped us make the right decision. I would like to say that Kaleem is a gentleman and one of the best customer service representative I ever met. Thank you, Miguel Tehuitzil

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Jia M.

12 de feb. de 2016

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I just got my car two weeks ago, and love it! I walked in the dealership with the car I wanted on my mind and a few hours later I drove off the lot with that exact car. The service was great and the salesman I had was even better! If you go to Honda , see Carlos Crispin, he's great. However, it was really time consuming, but in the end it was all worth it. As a first time car owner , I am so happy and excited to be apart of the Honda family!

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Millsted01

11 de feb. de 2016

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Very knowledgeable about their inventory, very friendly service, helped me find the car I was looking for. The entire buying process was quick and stress free. Highly recommend Planet Honda for your next vehicle purchase.

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Dontae8

11 de feb. de 2016

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My mom came in to just look around and price cars. We ended up walking out with a BRAND NEW Honda Civic. Our salesman, Frank Talerico, was awesome and he assisted us instantly. Our experience was GREAT!!! I recommend everyone to see him.

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Sobeida

11 de feb. de 2016

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Great Experience. I had a lot of questions and I didn't have any money to put down. However, Amir helped me out. He answered all my questions, he was very professional and kind. I was very happy to get the new deal on my new Honda Civic 2016. I recommended to everybody.

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Sobeida

11 de feb. de 2016

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Great Experience. I had a lot of questions and I didn't have any money to put down. However, Amir helped me out. He answered all my questions, he was very professional and kind. I was very happy to get the new deal on my new Honda Civic 2016. I recommended to everybody.

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RArmstrong

9 de feb. de 2016

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I have Leased and Financed 2 cars at Planet Honda Rt. 22 Union, Nj and both experiences were great! Francis Duah was able to help me with all things and was very friendly and had great knowledge of all the cars and best deals at the time(s). I have and will continue to recommend Planet Honda and specifically Francis to family and friends! Thank You for everything!- R. Armstrong

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Navichio

9 de feb. de 2016

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I came in today to planet honda believing that I would get a great deal from this place. I was actually looking forward to the vechicle. However I was severly disaapointed. I was helped right on the spot. However the car was not as described.I looked at the honda civic lx blue exterior and gray interior. I saw online that the car was in mint condition. I looked at it today and it was not in mint condition, there was a large scratch on the backside of the bumper. In addition there was a stain in the car interior with a scuffed up wheel covers and etc. The car many be inspected but it had more damage that expected. Also as I was shown to the vechile, the vechile apparently had dealership accessories added. Which Kero Rofail insisted was on the website. I asked him where it was and he was unwilling to show me. I just checked and there were no mention of it at all.When I mentioned that the price online if the car as described would be a price I was willing to go for. Not only was it different as described I was being ripped off by the nitrogen filled tires and safety features for the car, which is provided everywhere for free.I was going to switch to try a honda but now never again. This place was scummy and lying left and right. I will never come here again, not will I refer anyone I know.

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Mr Tehuitzil

8 de feb. de 2016

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I have leased three cars in Planet Honda, but last week I had the pleasure to meet one of the greatest sales and leasing consultant ever. His name is Kaleem Wyne and he made me feel like I knew him for a long time. His professionalism and great personality helped me to make the best selection. I would like to recommend this please to all of you.

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Happy Honda Owner

3 de feb. de 2016

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Dave C.Bennin was very helpful when I purchased my Honda Accord Sport. I had a little problem at the time of delivery but Dave and Planet Honda were very professional about taking care of the issue. I would definitely buy another car from Planet Honda.

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Shanker Sharma

2 de feb. de 2016

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I leased a Honda Accord 2016 from Planet Honda and it was a very pleasant experience. The staff, Eduardo Huaman, was very courteous and professional and showed me all leasing options and gave satisfactory answers and there was not much price haggling. I would recommend the dealership to anyone who wants to get a good deal and courteous service.Shanker SharmaFeb 2nd 2016

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djp219

1 de feb. de 2016

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I recently purchased a Honda Accord Coupe from Planet Honda in Union, NJ. A sales director named, Amir Rahmoun, helped me. Amir worked diligently and proactively in regards to finding me the most affordable deal that fit within my budget. He was cooperative in answering the multiple questions I had and was very informative when describing the car and model speculations. I am very satisfied with my choice and am very grateful for his services.

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Roman, Cindy 789

31 de ene. de 2016

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Want to thank Kamonie lytle and Franklin Bonilla. These guys are amazing, thanks to them now am enjoying my cool ride a honda odyssey ex L 2009 with low mileage.

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ddinere1

29 de ene. de 2016

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I just purchased a new 2015 Honda Civic at Planet Honda of Union, New Jersey. I'm from Monmouth county and originally went to local dealerships in my area. I scoured Route #9 endlessly, from Honda dealership to Honda dealership only to end up constantly haggling over prices, and finance options. The dealerships in Monmouth county quoted me payments from $420 - $550 a month. Thankfully, Planet Honda has a reputation that precedes them. The service, salesmanship, demeanor, financing, and the all around, "Let's do the best that we can do to make the customer the priority attitude." I have never had such a heartwarming and just all-around great experience purchasing my new Honda Civic. Oh...and I should also add, that I got the exact same model, brand new car, with the same down payment that the other dealerships quoted me for only $260 a month. This was a purchase... not a lease - and I sure you this is a true story. Thank you Joe Krynski, Sales Manager, for all you did to make this happen. Thank you also to Tony Ruiz, Car Sales Associate and U.S. Veteran, for all you guys did to make this happen. Woo Woo!! Gotta' go now. Think I'll take a ride over to those car dealerships on Route #9 and show off my new wheels.Sincerely,Dominic Dinere

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D. Dinere

29 de ene. de 2016

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I just purchased a new 2015 Honda Civic at Planet Honda of Union, New Jersey. I'm from Monmouth County and originally went to local dealerships in my area. I scoured Route #9 endlessly, from Honda dealership to Honda dealership only to end up constantly haggling over prices, and finance options. The dealerships in Monmouth county quoted me payments from $420 - $550 a month. Thankfully, Planet Honda has a reputation that precedes them. The service, salesmanship, demeanor, financing, and the all around, "Let's do the best that we can do to make the customer the priority attitude." I have never had such a heartwarming and just all-around great experience purchasing my new Honda Civic. Oh...and I should also add, that I got the exact same model, brand new car, with the same down payment that the other dealerships quoted me for only $260 a month. This was a purchase... not a lease - and I assure you this is a true story!! Thank you Joe Krynski, Sales Manager, for all you did to make this happen. Thank you also to Tony Ruiz, Car Sales Associate and U.S. Veteran, for all your help to make this happen. Woo Woo!! Gotta' go now. Think I'll take a ride over to those car dealerships on Route #9 and show off my new wheels! Sincerely, Dominic Dinere

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GeorgeW

29 de ene. de 2016

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I just bought a new car with the help of Immanuel grant

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Teresa Davis

27 de ene. de 2016

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It is with much pleasure that I update my first review. The car has been repaired and is in good working order. A huge shout out and thank you goes to David Bennin (Sales Rep) who by the way should be a Sales Manager. Although he was off the morning the incident took place he has been deeply involved in making sure we were satisfied. He is extremely professional. He has followed up with us on two occasions. Many thanks also to Sue Lerch for turning a negative situation into a positive.

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Robert Dejesus

21 de ene. de 2016

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Planet Honda! The process of buying a new car can be overwhelming but thanks to Kaleem Wayne and Gang Wang I had an amazing experience purchasing a CRV . They were both very professional and patience. Thanks a million

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Beto

20 de ene. de 2016

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I've been buying Toyota's since 2003 (5 in total) until my brother to told me to look at the new Honda Civic 2016. There is no comparison with Toyota (inside out). The car is phenomenal!!! (the trim, the ride, the body..it rocks!!!. I also want to thank Planet Honda to make this deal as smooth as it could. It was not easy due to my trade-in (2013 Toyota Corolla S). These guys took care of me and my brother with the best deal out there (We went to various dealerships). Thanks to Eduardo Huaman and Matt Manos for the experience.I'll see you guys next year to get my wife's vanThank you very much Alberto

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Alberto

20 de ene. de 2016

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I've been buying Toyota's since 2003 (5 in total) until my brother to told me to look at the new Honda Civic 2016. There is no comparison with Toyota (inside out). The car is phenomenal!!! (the trim, the ride, the body..it rocks!!!. I also want to thank Planet Honda to make this deal as smooth as it could. It was not easy due to my trade-in (2013 Toyota Corolla S). These guys took care of me and my brother with the best deal out there (We went to various dealerships). Thanks to Eduardo Huaman and Matt Manos for the experience. I'll see you guys next year to get my wife's van Thank you very much Alberto

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erizzo

18 de ene. de 2016

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I came in to check out Honda SUV. Anthony was really knowledgeable and not high pressure. He answered all my questions and I left feeling really great about the possibility of buying this truck. I went to many dealers that day but Anthony was the only one who really knew everything about the truck.

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AlexS

18 de ene. de 2016

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Had to jumpstart car over the weekend. Came today to Stephen Delafe at Planet Honda for help. I came without appointment but I was helped anyway. I followed Stephen's advice to have preventive battery service done to extend battery longevity. All service steps were explained to me, Stephen found out that repair was covered under my warranty, which I didn't know. Service was professional. I definitely recommend Planet Honda dealership and service advisor Stephen Delafe

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PissedOffClient

18 de ene. de 2016

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I've leased and financed 6 cars from Planet Honda. I promise that I will NEVER do business with them again. 1. They took 3months to payoff a trade in. I wrote a review about that and low and behold I received an email from Eddie Amorin offering a free remote start and a free detail if I would remove the revie. I did but didn't get a chance to schedule installation of the remote start... I eventually emailed Eddie requesting to schedule an appointment and he never responded. 2. I'm being stalked by the female telemarketers wanting to discuss options for my leases...I've asked them well over a dozen times to stop calling me...guess what!? I just got a call from Glenda 908-922-4058....Planet Honda only cares about making a sale!

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Bekim74

14 de ene. de 2016

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I went on January to purchase a new Honda Accord and as soon as you walk into the door you can tell that they are really commited and friendly. I met the sales person his name is Eric Flores very friendly and helpful. He explains everything clearly and you can ask him any questions you have and he can be really good and tell you everything you need without a problem. I definitely going back there

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Kimberly Nj

14 de ene. de 2016

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great service Moe Sr pleasant atmosphere fast and very affordable

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Pat Wujek

13 de ene. de 2016

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I had a geat experience with Eric Flores and Joseph Krynski to get me my leased car at reasonable rate and thank you so much and would recommend my friends to you both

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J.miller

11 de ene. de 2016

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My salesman was anthony calenda he was very knowledgable about Honda cars and parts, any question I had he answered. He was very polite and respectful and was able to work with my budget. I would defiantly recommend him to my family and friends. I'll be getting all my cars from him from now on.

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Linda

11 de ene. de 2016

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I bought a 2012 Honda Accord in Feb 2015 from Aladdin Agina. I returned in Jan 2016 to buy a 2004 Honda Accord for my son. If I need another car I will definitely buy it from Aladdin at Planet Honda. He is very honest and easy going. I highly recommend him. The service dept is very good also. We are satisfied repeat customers !

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J Gaston

11 de ene. de 2016

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I just leased a 2016 Accord with Planet Honda Rte 22, and it was the most pleasant experience I have ever had dealing with a car salesperson. The salesperson who handled my lease deal was Emmanuel Grant, and I felt comfortable with him the first time I sat at his desk. I had lots of buying experiences from various car dealers since 1990, and every time I was done with my car buying/leasing, i came out exhausted from them, and always dreaded going back to a car dealer whenever I upgraded. Dealing with Emmanuel Grant was the only time that I felt really happy coming out of a dealership. Dealing with him was stress-free. He was not pushy, and was very honest with me (unlike previous salespeople I dealt with who would try to fool me). When you go to Planet Honda Route 22 to buy or lease a car, look for Emmanuel Grant. I guarantee that you will not be disappointed at all. Excellent, excellent customer service.

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Monica y

9 de ene. de 2016

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Nicole Gil was the first person who contacted me when I expressed interest in buying a 2016 civic touring and she was extremely helpful without being pushy or overbearing. She was really nice about getting me the information I wanted and followed up with me before I got here. I worked with Mokhtar Sahraqui after arriving and he was fantastic in helping me get the vehicle I wanted at the price I was willing to pay. I had already test driven the car elsewhere so I came in here ready to buy. He did an awesome job at getting the car down to my price and I'm extremely happy. I would definitely recommend Planet Honda to my friends and family and would purchase another car with them. ~ Monica Y.

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Dany H

6 de ene. de 2016

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Kaleem Wyne was my salesman for the second time. As with the first time, he was great. Always courteous. Always professional. He makes deals happen. I cannot remember the name of the financial manager that I signed my paperwork with, but he was also great. He was patient, explained things throughly and was very funny!

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sysmg

6 de ene. de 2016

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The price for my certified use Honda was well below any other dealer. There were some additional fees as others mentioned, but even after those fees the price was lower than anywhere else. Planet Honda salesperson Ahmad was very professional, helpful and fair. He worked with me to help close this deal. John from finance was also very helpful and knowledgeable. I got a very good deal and very professional service. What more can you ask for.

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krishnaprasads

5 de ene. de 2016

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I would definitely recommend anyone in the market for a Honda to visit Michael Hanna at Planet Honda. Michael was very professional, provided me valuable insights into each of the trims offered on the Odyssey and recommended the trim that would best suit my needs (which made more sense than the trim that I originally had in my mind). In terms of pricing, Michael and the Planet Honda team were amazing. They followed up with me and ensured I got the best deal in the market. Thank you Michael and thank you Planet Honda for an amazing car buying experience!Krishna Sathyan

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Bless2016

5 de ene. de 2016

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I had a great experience at Planet Honda. Eduardo Huaman, sales person, was professional and very knowledgable. He tried his best to make me a happy customer. I would highly recommend his services.I will be a returning customer. Thank you Eduardo??

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sysmg

5 de ene. de 2016

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The price for my certified use Honda was well below any other dealer. There were some additional fees as others mentioned, but even after those fees the price was lower than anywhere else. Planet Honda salesperson Ahmad was very professional, helpful and fair. He worked with me to help close this deal. John from finance was also very helpful and knowledgeable. I got a very good deal and very professional service. What more can you ask for.

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Mar11

31 de dic. de 2015

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I wait almost two hours for an oil change and when I went to ask if my car was ready there at the time they entered the car for an oil change...

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Maria

30 de dic. de 2015

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Bough 2015 civic sedan. Very positive experience at planet Honda Kaleem absolutely excellent person, answer all my question. Kaleem patient, friendly very professional. Also thank Mr. Gang Wang for his service.

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CordovaNathaniel

30 de dic. de 2015

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Alex Rojas is by far the best sales person i have ever dealt with. He was friendly, very well trained in what he does at work. I will highly recommend everyone to see Alex without hesitation. He definitely made me feel like i was at home. Great Work. I can now refer a couple of my family and friends to Alex.

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a1

30 de dic. de 2015

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Mr. Calenda was a perfect salesman. handled business very well & was a quick process to buy the car. my wife and i are very satisfied with Mr. Calenda's service & with our new purchase. we would definitely recommend Planet Honda to people looking to buy a car.

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yoli204

30 de dic. de 2015

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Recently I was looking for a newer car so my eventual search landed on a referral of one of my friend (He had good experience with these guys). I went to the dealer where I have been warmly greeted by a young man named Edwin Mercado (what a gentle man with a wide smile and mellow tone). I asked about a car which could fix my budget range. This nice guy took me into his inventory through his desktop computer and answered all my concern questions. To make the story short I had a nice experience Thank you for making me feel like in my own family while I was there at your office. Yoli D

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Viji1966

29 de dic. de 2015

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Good deal, I thank Mr. Kaleem, really helped me to get the best price on 2016 CRV.All my thanks to Mr.Kaleem.Planet Honda has better understanding of customer's need.

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ebrahim1

29 de dic. de 2015

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I recently traded my 2013 Accord for the 2016 Pilot, which I am inlove with! When I went to Planet Honda I wasn't sure which car I wanted, but Sales Manager Kero helped me make a quick and easy decision. He spent the time to make sure this was the right decision I am making, by showing me several cars and comparing features and prices.The process was quicker than I expected and I am definitely happy with my new pilot. Thank you Kero for working with me and making sure I walked out with my dream car!

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Viola

29 de dic. de 2015

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I recently traded my 2013 Honda Accord for a newer pilot, but before I made the trade I wasn't sure which car I wanted exactly. When I went to Planet Honda and Sales Manager Kero helped me, he sure did help me make a decision right away and it was the perfect decision. Kero showed me several cars and explained their features and prices and made sure that the car I chose was the one I wanted. He made the experience great and definitely quicker than I expected. It was easy and he gave me a great deal. I love my new car and I am glad Kero helped me pick the car I love. Thank you Kero for your time and help!

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Slim_jimmy

29 de dic. de 2015

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My salesperson was Danny Odoiboye. He was a great salesperson. He helped me get the car and deal of my dreams. What I liked most about Danny was his calm and professional attitude and that he took the time to make sure I got something better than I expected. If you want a car, I highly recommend you to go see him! He is a very good car salesperson. Thanks Danny.

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egonzalez1977

28 de dic. de 2015

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I have had the pleasure in dealing with Stephen March for my past two leases. He was excellent to deal with and most accommodating!! He made the process simple and quick. I would highly recommend dealing with him.

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Honda_Buyer

28 de dic. de 2015

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Daniel Angeles gave us excellent service helping us find the car that we wanted. He immediately gave us the price that we were expecting based on Edmunds Service with no haggling as had been our experience in dealing with many other salespersons. He then helped us maneuver the paperwork expeditiously. When we came to pick up our new car, it was ready for us on schedule and Daniel then gave us an excellent lesson on how to drive this car. We are very pleased with our experience at Planet Honda in general and with the expert service of our salesman, Daniel Angeles.

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sgt. N

26 de dic. de 2015

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I called December 22, 2015 I spoke to Monica on the phone I told her I am interested in the Certified inventory vehicle they I asked questions she kept giggling and saying oh you guys think the car is worth that much and giggled and said wow so besides that I still have scheduled a visit since I am traveling a far distance I didn't want to waste my time or theirs, I scheduled a appointment same day then I searched the vehicle online again to show my fiance it was listed as sold. Very disappointed!!! She then called me today which was December 26, 2015 asking to come in that we didn't that day yea because you guys sold it and I got the confirmation by another person there that day when I called to make sure, so I told her when she called I was very interested in that car we both discussed to hold for us to look at because we were planning on buying it that same day she then was arguing raising her voice and saying we can't hold a car for you we will not do that its your loss you guys didn't come (but then if we did, you guys sold it that same day) so we sold it she's very very very rude bad costumer service rep Monica is very very rude I been to this rodeo before with these people but I always try giving second chance but I will recommend them never to go there!!! They will not hold their promise or theirs prices! Monica is the rudest most attitude person there!

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T.Alexander

26 de dic. de 2015

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Buying my new car at Planet Honda was an easy process. The salesman, KH,Kaleem Wyne, made choosing a car, getting insurance and the overall experience a great one,

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china

22 de dic. de 2015

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Service was great the salesman paid full attention to what I wanted and help a great deal I would recommend eveylrybody to go there

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manuel,brianna1998

20 de dic. de 2015

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As soon as i got there,i was instantly helped by the wonderful staff.My experience was very satisfied with the service i received,special by sales person.

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mgmrd1

20 de dic. de 2015

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The staff could not have been nicer. Stephen was great and funny. The financing staff was personable and made the process easy for us. Wonderful car purchasing experience.

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ramonsilvestre65

20 de dic. de 2015

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My transition to a new car couldn't be easier,at planet Honda that matters.Stephen was very professional and detail oriented person he will make your experience just as smooth as the car you'll drive off the lot.

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Clay123

20 de dic. de 2015

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After going around all week to different car dealerships, Planet Honda gave me the best deal on my new car. All thanks to Eduardo Huaman.

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FWBLNJ

19 de dic. de 2015

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Eduardo was great. He helped us identify the right Pilot for our family and guided us through process of buying the car. He was very responsive and helpful!

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Wr31588

19 de dic. de 2015

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No integrity, lack of assistance to the customer once you drive the vehicle off the lot, railroading sales tactics, lack of a moral compass when it comes to feeding lies to military vets, lacks knowledge of honda financial service procedures when it comes to working with military, manipulative, and unethical.

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kah

19 de dic. de 2015

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We had a great experience at Planet Honda and our sales associate Francis Duah was friendly, accommodating and knowledgable.

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Lynn

17 de dic. de 2015

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After having a bad experience at a different Honda dealership, I walked into this one very skeptical of all the salesmen. However, this place has been unlike all the other Honda dealerships I've seen. I had someone greet me right in the parking lot, before I even got into the building. At some points, I felt as though I was the crazy client with so many questions and requests, yet Amir was able to help me out with all of them. He went out of his way to set me up with a great car that was exactly how I wanted, and even went beyond my expectations by adding in a few bonuses on delivery (without me even asking). When my car was ready to be picked up, he even came in to work on his day off to make sure that I got my car as quickly as possible! And Levie was a great finance manager. It was my first time financing a car, so I also had a lot of questions in this department, and he was so patient and honest with everything. He took his time to explain every last detail to me, making sure everything was perfect. Overall, I had a great experience here, and would definitely recommend this place to anyone in the future.

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Happy Veloster Owner

16 de dic. de 2015

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Planet Honda cars certainly must be selling themselves. I walked thru your dealership last night like a ghost, since nobody even acknowledged me. When I asked to sit inside a CRV, the salesman didn't even want to go fetch a set of keys. His coworker suggested I climb up on the big rock where one CRV was parked saying that those doors were open. He wasn't joking. If I were a sales manager, these guys would be gone instantly. It wasn't even a cold night out. But anyway, the Hyundai Tucson next door looked really nice on the inside!! Their guy greeted me and walked to the back lot and pulled up the car for me. Imagine that! A car salesman trying to sell me a car!!

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Lynn

16 de dic. de 2015

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People at Planet Honda really try their best to make you feel comfortable. We are there on the Saturday after Black Friday so they were really busy, but Eduardo and everyone else definitely made time to accommodate us.

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SteveG

15 de dic. de 2015

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This is my 5th purchase from Planet Honda. The sales team and management has always gone out of their way to work out a deal that I was happy with.I will remain a loyal customer.

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Jason

14 de dic. de 2015

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I had good experience in Planet Honda when I bought my Honda C-RV last week. The sales consultant ANthony Calenda and sales manager Gang Wang are friendly, honest, and helpful. They made the whole process very easy. Once the price and interest rate of financing were decided, the following paperwork can be done within 20 min without any surprising charges.

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Andrea12

13 de dic. de 2015

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Thank you so much Alex Rojas you were so helpful with everything you did. You found the right car for me and I fell in love with it. So I want to say thank you for taking your time and helping me find my first car

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anna

11 de dic. de 2015

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walked in to planet Honda last week searching for a used car but a salesman stopped me in the parking lot. He was so polite and nice I decided I would go with him into the new lot he promised he could get me the car I wanted with a great deal, that is exactly what he did anthony calenda made my Christmas by actually following through with all his promises, I am now a proud owner of a white Honda Accord, best decision I ever made. IF anyone is interested in a Honda I would defiantly go see anthony calenda at planet Honda on route 22 nj. Thank you planet Honda!!

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V cinnatus

11 de dic. de 2015

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I had a great experience buying my HRV The service was great , kalim the Sales persons was very good,, friendly and professional, helping me without pressure He even feed me. Everyone was very good from the lady who's serving client appetizer to the finance department personnel. Planet Honda is Highly Recommend!

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ninaS

10 de dic. de 2015

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I helped my parents with the purchase of their first EVER new Honda. This is going to be their retirement car as they zip around everywhere in their "golden years." All of us are long-time multiple Honda owners, so we knew the next car has to be a Honda also . Anthony was very patient and respectful toward my parents and answered all my questions throughout the process. I appreciated that Anthony showed courtesy and professionalism. Walking into a car dealership requires stamina, since one expects to be automatically assaulted by the screaming, overzealous, jumpy salesperson in a bad suit and a loud tie we all see on the TV commercials that make us cringe - so opening a door to a car dealership is an act of bravery of sorts. Don't do it if you aren't feeling too well, lol! That was not the case with us however! We came in on Saturday, and talked with Anthony. It was a conversation rather than a sales push. We weren't sure so we we decided to come back on Monday. My parents drove away in a brand new Honda that evening - Anthony was the opposite of what I described above. I appreciate the attention and the help.He also helped me with several details after the purchase and I received an immediate response to my request for help. Overall, excellent!

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Marilyn

9 de dic. de 2015

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This is our 4th car purchased with Planet Honda and 1st with Mr. Wyne.. He made us feel very comfortable; also knowledgeable and informative. I will recommend him to my friends and family.

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Muneeza Chaudhry

9 de dic. de 2015

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Great Service ,friendly Sales persons no pressure . Professional service. Very satisfied. I had a great experience buying my first car. My salesman Kaleem was very good, he was extremely helpful. The finance department was also very good. Highly Recommend!

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Mr Jaxson

9 de dic. de 2015

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I would normally go to Hillside Honda in Queens NY to do my business but all that changed once I went to Planet Honda,I had a very nice experience working with Carlos Borbon "sales rep" and Joseph Harrison "finance rep" the two of them made buying my 2016 Pilot very simple & easy.I live in Astoria Queens but I'm looking forward to driving back to this great dealership when I get my Pilot serviced for the first time. Depending on how that experience goes I might continue to bring my Pilot to Planet Honda for service.

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Muneeza Chaudhry

9 de dic. de 2015

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Great Service ,friendly Sales persons no pressure . Professional service. Very satisfied. I had a great experience buying my first car. My salesman Kaleem was very good, he was extremely helpful. The finance department was also very good. Highly Recommend!

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docalokm

8 de dic. de 2015

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So I called 15+ dealerships to get our new Pilot for our arriving baby, I mean its an expensive affair and requested out of door price quotes. 99.9% of them gave it in 1 hr. Planet Honda refused to do so, I kind of understand their rational that certain fees are calculated at time of sale but we as buyers do understand these are estimates and help to price compare. It was also the way they put the communication. In this highly competitive and internet savvy market if you cannot offer that, its a loss or a failure. I also said that other have given just as FYI, the rep goes I dont work else where and this is how we work at Planet Honda. I dont remember the name of the lady who picked up sales call. She was also super fast.

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Muneeza Chaudhry

8 de dic. de 2015

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I was very pleased with Planet Honda NJ. They have great Customer Service. My salesman Kaleem was very helpful and made the car buying process really easy for me. The finance department was also very helpful. I would Highly Recommend Planet Honda NJ to my family and friends. I had a great experience.

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Rabi

28 de nov. de 2015

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This was my second experiance with plant honda. Both times my sales person Romny corvalan did a great job. He is the best sales person,It was an awesome experiance buying a car. Best deal ever. Also my finance person levie frank was also very good, He answer all our question with so much patience. Great experiance. will go there again for my next car and also recommend it to my friends.

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Muhammad khan

28 de nov. de 2015

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This was my second experiance with plant honda. Both times my sales person Romny corvalan did a great job. He is the best sales person, i went there just get an idea about my car but ends up buying a CRV. It was an awesome experiance. Also my finance person levie frank was also very good, He answer all our question with so much patience. Great experiance. will go there again for my next car and also recommend it to my friends.

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mario martini

25 de nov. de 2015

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Bought another honda from the planet , Mr march was my sales person he was great to deal with , He pulled off a great deal for me. Thank you MR MARCH will go back again.

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HMen

24 de nov. de 2015

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I recently purchased my second Odyssey at Planet Honda (third if you consider my dad's car that he bought here based on my recommendation). As always, the staff is professional and courteous and the buying process is hassle free. Their pricing is extremely competitive and better than other dealerships in the area. I highly recommend this dealership and I'm sure to come back in the future for my next car.

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Reggie07065

20 de nov. de 2015

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Anthony and Maggie made purchasing my SUV a wonderful experience. They ask me what was important to me to have in an SUV. Then set out to find the perfect vechicle for me in my price range. Excellent service from start to finish.They are the Best. Regina

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Honda Civic 15

19 de nov. de 2015

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I recently leased a 2015 Honda Civic from this dealership and I am greatly satisfied. The whole staff was very accommodating and willing to work and cooperate with you. Specifically Alex, the salesman who was assisting me throughout the process was extremely helpful and knowledgeable about everything. His customer service skills are excellent.

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skillsrlegendary

18 de nov. de 2015

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Let me start by saying I have been to this dealership before in the past, and had both good and bad experiences with a number of different salesmen/saleswomen. This is a difficult environment for some people to purchase cars from, because they pump out sales like nothing I've ever seen before. It can get very hectic and the wrong salesman can hang you out to dry very quickly, and fail to show interest if you aren't ready to make a purchase immediately.This is where Anthony stood out from the rest of the salesmen I have dealt with at Planet Honda in the past - or at any dealership actually. He was very attentive, very understanding, and tried a number of different approaches to come to a deal that worked out for both sides. In an industry that is riddled with fakes and liars and schemers that parade around as salesmen, Anthony is a true diamond in the rough - a genuine person, not someone just trying to make a quick buck off of me.The car that we purchased was for my girlfriend, but I am strongly considering purchasing my own Honda through Anthony as well. The guy is a godsend - its no wonder that he is one of the top Honda salesmen in the country. Do yourself a favor and ask for Anthony specifically if you ever go to Planet Honda - you won't be disappointed.

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Sudhir Masurkar

18 de nov. de 2015

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Excellent Sales person John Strazza. I had deals from other dealer. But these people managed to give me best deal and I took Honda CRV 2015 EX L model... they are too good. No hassle nothing.... After sales done they promise to give rubber mats too. This shows they keep relationship after sales too.... Best dealer go with it. All the best Planet Honda.

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diebold2

17 de nov. de 2015

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Salesman Danny was always pleasant in dealing with me and my daughter. There was a small issue with the car . But Danny and the Financial, manager Levie resolved the problem..

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Vinodsrain

16 de nov. de 2015

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Overall a great experience buying my CRV from here..good inventory and a great deal on auto loans..Our sales person Danny Odoiboye was excellent and will recommend him..

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Arlyn

16 de nov. de 2015

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After a long and terrible day of car shopping I ended with planet Honda on 22 in Union, I pulled in and was immediately shown where to park and walked through the dealership by a young man named Anthony I have never been treated with such respect, exspecially after the day I had with other sales man he wasn't pushy or rude he helped me get down to a do-able payment that wouldn't make me go completely broke. At the end of the day I walked out with my head held high and feeling very accomplished. I took my brand new Honda Accord with me that night and have never been happier.

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BDBeautifulPeopleandShoes

16 de nov. de 2015

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From the moment I walked in the parking lot, my salesman, Anthony Hartley introduced himself as "My Honda Guy for Life" . I knew at that moment I was in good hands. The best car buying experience in over 20 years.

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Zrobinsonn

16 de nov. de 2015

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Danny exceeded salesmen duties, his patience,effort and time was priceless.. After days of contemplating Danny never became irritated or didnt show interest in genuinely helping me make the best decision. I walked away last month happy and satified with my choice with the help of Danny! I would truly recommend anyone to him knowing they would recieve exceptional service. Thanks again

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Eunice Nya

16 de nov. de 2015

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A few weeks ago, I bought a Honda Pilot from planet Honda. The sales man was called Danny. He started the process little after7pm and by 9pm everything was taken care of. He was well informed, nice and easy to deal with. I would recommend him to anyone who wants to have fun buying a car at a good deal for a short period of time. I will sure look for him and back to planet Honda next time I need another car. Thanks Danny

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L Tai

16 de nov. de 2015

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Excellent service , while I was at Planet Honda buying my first car ..... Kaleem Wyne was very cooperative with me and all process make so easy for me... I would definitely recommend to visit this dealership ....

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L.Tai

16 de nov. de 2015

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Amazing experience ,when i decide to get a new , i visited Planet Honda , and when i was there the sales person Kaleem Wyne help me a lot , he give me all the information about the car and he was very cooprative with me too. he made all procedure very easy for me ...i definetly recommend to visit Planet Honda .....

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happycrvsalefromplanethonda

12 de nov. de 2015

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Great experience. We just leased a brand new CRV. Amir Rahmoun was the Salesperson and he was a pleasure to work with. Thank you to Joe Krynski as well.

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szuzunaga89

11 de nov. de 2015

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Ther service at planet gonna in union was amazing. Alex at planet Honda was very helpful and friendly. I would defiently want to continue working with Alex again.

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Babypinkdanda

11 de nov. de 2015

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I definitely recommend out sales person which is Jeremy Britanak, he is very kind, friendly and very helpful for me and my husband. I give a thumbs up for the financial manager as well for helping us. You guys did a good job!

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LydP

11 de nov. de 2015

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We had the pleasure of leasing a crv with a salesman named Amir Rahmoun. He was very helpful and gave us a very good price. This was our first leasing experience and I must say that Amir along with his manager Joseph Krynski were very kind and accommodating. They went above and beyond to make our experience a great one. We will definitely recommend Amir, Joe and planet Honda to all of our friends and family.

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nickzuzu94

10 de nov. de 2015

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My 2nd car at planet Honda and they helped me out once again, but all thanks to Alex and his team to work out a great deal with me. This won't be my last car here at planet Honda. Thank you guys.

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iesha#3434

10 de nov. de 2015

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I have to say Anthony was very helpful, friendly & profressional. I was actually dreading going in to buy a new car because I do not like the stereotypical pushy slaesman attitude. BUT I was so relieved to see that Anthony was not like that AT ALL! He really made my car buying experience very comfortable. Thank you so much Anthony we need more dealers like yourself. You are Awesome!

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Elaine clark

9 de nov. de 2015

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I just bought a car from the most helpful person. He was so nice and kind to me. He helped me make all the right decisions. I am so happy with my purchase. Thank you Anthony c. I appreciate all the time u spent with me.

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stayaway

7 de nov. de 2015

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I purchased a new Honda Pilot from this dealership. At the time of the pick up, I noticed that there were couple of pieces missing from the vehicle. I decided to give them the benefit of the doubt to address these issues. The repairs dragged on and took several weeks to address. They also promised a loaner which never materialized (twice!). The Sales guy promised roof racks in exchange for positive customer svc. reviews (which they relay on heavily). I contacted the customer svc. mgr and president, and have never heard from them. This leads me to believe that this is their usual protocol to gain good reviews. I would really stay away from this dealership. And they never fixed the wind noise issue when exceeding 60 MPH - the sales guy returned the vehicle without even looking into it but saying to drive it for a while to see if still makes the noise. It really wasn't worth my time to address any issues with the car as they had no interest in fixing it.

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DB

4 de nov. de 2015

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Drove into their parking lot asking for directions, and there was Frankie Talarico, ready to make our day! Walked out with a brand new Honda Civic. Every salesperson should be like Frankie...courteous, respectful, professional and to the point! Every single questions was answered. He is very knowledgeable and takes pride in his job! He is by far, the best!!! Thank you, Frankie Talarico, Eddie and Frank Bonilla!

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BriH

3 de nov. de 2015

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Frankie is as good as they come. He was made for this job and does it xxxx well! His front desk says it all--he's number 1.

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Erisandra

2 de nov. de 2015

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I went into the new car department at planet Honda prepared to walkout with a car if I had gotten a good deal, thanks to Anthony c I was greeted right as I walked in and shown nothing but respect, he did all he could to get me to a reasonable price that worked with me and succeeded, I walked out that day very happy and with my new car. Being a women it is hard to get respect in dealerships and I have to say that this dealership planet Honda on route 22 in union no is the most respectable dealership I had been to during my search for a cars last week. I am very happy and will be recommending all my friends and family there. I will also be back as soon as my lease is up to get the next model up from my car.

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Dennis Radtke

30 de oct. de 2015

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Recently purchased two 2016 Hondas. For these purchases, Kaleem was my salesman. I have purchased several cars from Kaleem before. And as always, He was polite, courteous, and pleasure to deal with! Please keep up the good work! Highly recommended!

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AlexS

28 de oct. de 2015

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with professional advise on service of my Honda CRV. Service was done quickly, dropping and picking car was very well organized, I was in and out in no time. I was explained in plain English what will be done and why, also which service might come up by next visit. I definitely recommend Steven for his expertise and professional attitude towards customers

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Ron yac

27 de oct. de 2015

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I thought a big dealership would be less likely to give the personal attition, but not so ,everyone seemed interested In making sure we were taken care of. Our salesmen Stephen March took his time explaining everything to us and made sure we understood it all ,and we were happy. I would definitely ask for Stephen March again.Ron Yacovetti

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T. Alston

27 de oct. de 2015

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I had my vehicle serviced a few weeks ago. I will never forget the experience... Mr. Carmen Semenza, was quite efficient in answering all the questions that I had about breaks, alignments etc. Mr. Semenza was very knowledgeable and quite courteous. His professionalism and kindness is the very reason I will continue to get my Honda Coupe serviced at the Union, NJ Rt. 22 service facility. His welcoming demeanor is an asset that can never be replicated. "Thank you" Mr. Carmen Semenza for your "Excellent Customer Service!" Your thoroughness and thoughtfulness is very much appreciated as a customer.

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Marcella711

26 de oct. de 2015

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My experience at planet Honda was wonderful from the minute I walked in the door I was greeted by a salesman Anthony C who listened to what I needed and put me in the perfect car and kept my budget in mind his manager wang was really nice as well. I highly recommend going to Anthony C if your looking for a Honda! Great job guys!

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Fdelgrossi

26 de oct. de 2015

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I had the best experience at planet Honda this weekend with a salesman named Anthony C, he was so insightful and very helpful I was in and out in a mater of two hours, he explained everything and never once left anything out. If anyone is buying a car please go to planet Honda in union nj, very respectful men there! Ask for Anthony c! You won't regret it I will defiantly be returning

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T. Alston

26 de oct. de 2015

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I had my vehicle serviced the first weekend in October. I will never forget the experience... Mr. Carmen Semenza, was quite efficient in answering the several questions that I had about breaks, alignments etc. Mr. Semenza was patient and quite courteous. His professionalism and sincere concern that I was pleased as a customer is the very reason I will continue to get my Honda serviced at the Rt. 22 service facility in Union, NJ. His welcoming demeanor is an asset that can never be replicated. "Thank you" Mr. Carmen Semenza for "Excellent Customer Service.!" Your thoroughness and thoughtfulness is very much appreciated! :)

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cutiejay

21 de oct. de 2015

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Theres nothing more I can say... I am speechless. Never less, the sales man who took care of me from the moment i walked in till i drove away in my new pilot. The experience is like no other. Finance took a little long. But Frank Talarico, did his best in expediting the process and it was all worth it. He was very patient, he cared which you don't see that in other dealers, i got a great deal on my new vehicle and overall he didn't push me. which made me very comfortable and i felt i could trust him. I will def be coming back in the next 3 years when my lease is up... Thank you all at planet... but most of all thank you frank t.

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Honda Fanatic

21 de oct. de 2015

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All i have to say is i love my new pilot!! What made this experience even better was the salesman Frank Talarico. If anyone else would have approached me, i bet you i would have not bought a vehicle. His honesty, i felt comfortable, he didnt push me, he answered all my questions, i was very happy what he did for me in price!! which is unbelieveable ..You do not see that in car dealers. Whats best of all was the whole process, i was in and out and there is no one else i would deal with but Frank Talarico. Planet Honda.... you have a great team member .... dont let him go....!! I will see you guys in the next 3 years when my lease is up... Thank you Frank and Planet Honda

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Csaliba

19 de oct. de 2015

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I leased my 2015 CRV form Honda Planet, and I had received an excellent service. I had a great and smooth leasing experience. Daniele Angeles was a great sales person. He had answers to all of my questions. He was very professional and patient with my changes. Anton from Finance was very helpful. I would definitely recommend this dealership.

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Petrock

18 de oct. de 2015

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Read many negative reviews about PH on this site and others but I tried anyway, because they are close by. I did an online quote for a EX-L Pilot Navi. I receievd my price and the old "let's make an appoinment line" I had other prices for same car and PH was not the best. A few emails more they sent about stopping by and then I asked about out the door fees. Thats when the attitude change in tone of emails. I couldnt get online breakdown of fees after sale like other dealers had provided. Why internet shop, If I have to go there? Any seasoned car buyer knows going there gives them the leverage for the good cop bad cop routine and then comes the mauling in the finance office. Lastly received email from internet sales manager dude with a condescending tone, telling me how great PH is and I should "come in to see what he can do" Bottom line do your homework and have your ducks in row before "stopping by" Check out fightingchance.com, Mr Bragg is car buyer consumer advocate who provides much needed info when car shopping. Just my .02.....

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Jane G.

16 de oct. de 2015

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I got my Honda Pilot new car here. From initial negotiation to final deal Steve was very patient and helpful. Everyone there was warm and professional. It was really a good experience. Thanks Steve and whole team there.

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ldbright

14 de oct. de 2015

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Second car we leased here. Salesman Kaleem was charming and not your usual hard sell car guy. We were recommended by a friend the first and we would recommend to anyone else. Great experience.

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Jsimms88

14 de oct. de 2015

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This is my second time buying a vehicle at Planet Honda and as always I had a great experience. Thank you Kero and Aladdin for making this a painless buying experience.

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Leeky

13 de oct. de 2015

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Going to a car dealership on a Saturday? Sounds like xxxx. But this trip, was the complete opposite. My main purpose of going in was just to get a ball park figure on a car. Calculate what a car would cost me, what my insurance quote would be, etc. Basically, everything you would want to know before getting your first car. Walking in I was instantly treated like family. My grandmother -a long time Honda owner- being there was an extra plus, but that little fact aside, everyone was welcoming and friendly. We were pulled aside by Steve, who was super helpful and extremely knowledgable. He helped me find the right path to go down, while getting me the best deal possible. He was extremely patient with me, while I figured out where my grandmother wandered off to, and while I called everyone in my family for opinions. At the end of this 4 hour visit, I ended up leaving with a brand new 2015 Honda Civic LX and Planet Honda ended up with another satisfied, life-Long customer.

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LoraA

9 de oct. de 2015

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I called to schedule a recall with Planet Honda however I also wanted some extended warranty work done on one of my pistons. The woman I scheduled with couldn't get me in for at least 6 weeks which put me out of date on my warranty. The woman talked to the GM who assured me that they would still honor my warranty and take of me. When I got to the dealer they told me that they were not going to honor the warranty nor would they make any effort to talk to the GM or let me talk to him.......oh, and by the way we're not going to do all of the recall work we said were going to. I went back and forth them for a bit but ended up leaving VERY ANGRY and DISSATISFIED WITH THEM. I have purchased 3 vehicles from Planet Honda in the past but WILL NOT BE DOING SO AGAIN. As it is, my vehicle had the piston issue when I purchased it but Planet Honda did not bother repairing it before selling the vehicle. I will also not be referring anyone to them ever again. I will be selling or trading my vehicle as well.

AD

Anthony davidson

8 de oct. de 2015

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Excellent service. I want to thank carlos crispin, and jason david for helping me with the purchase of a 2015 honda civic. Anybody thats looking for a car please I recommend you to planet honda on route 22.

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FrankJChala

6 de oct. de 2015

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I have been going to Planet honda to replace parts on my car for a few weeks now. First of all the service was great, awesome customer service. Steven Delafe was working with me since day one, he's cool and knows how to really do his job and works with you as much as he can; he knows how to treat customers. If it was up to me ill name him employee of the month. Thumbs UP!

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kamerca

6 de oct. de 2015

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I had a very good experience with Planet Honda when buying my new Honda CRV this past weekend.The treatment that i received from Planet Honda absolutely exceeded my expectations! my sales Rep Moe Rahmoun has a great way to treat treat customers. he was really Friendly during this process, his energy and good vibes, make me feel amazing. i just love how he could convInce me to leasing my CRV. Them i met Levie Frank. he was really kind and professional, during the last stage of this process.DEFENITELY THIS PLACE IS GREAT!

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sheldon1

5 de oct. de 2015

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I don't usually write reviews but Anthony is an amazing salesperson, he was very courteous and listened to my needs and helped make my purchase an easy process.Anthony was not pushy and understood how frustrated I was visiting other dealers before coming Honda and gave me amazing customer service, he is very knowledgeable and seems to love his job.I have been recommending Anthony to my friends and wish more car salesmen were like him. Thank you Mr.Hartley for your wonderful service , I love my car and I am very grateful for having you as my salesperson.

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KB X

4 de oct. de 2015

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Francis D. was the best. He made buying a car an enjoyable experience. We were a lttle worried when we past the delievery date but Planet Honda came through for us when we needed the car. Before we left the lot Francis spent time with us to throughly go over all of the cars features. I would highly recommend him to others!

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angie1965

3 de oct. de 2015

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Today I went to service my Honda Accord and walked out with a brand new Honda Pilot. Frank Talarico was the salesperson that took care of me and he did an amazing job at giving me all the information that I needed to make the purchase. His smile was warm and he was very well mannered. He was well experienced and diligent with providing all the important information that I needed to make the purchase. I will definitely go back in the future and I would recommend Mr. Talarico and your Honda dealership.

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Juliet23

30 de sep. de 2015

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I just recently purchased a new Honda Hr-v and my sales person was Frank Talarico. He was very patient, willing to give me all the information that was needed to proceed with my purchase. Very well mannered, friendly, and always with a smile. Great asset to Planet Honda. It made my experience very successful and would definitely recommend this dealership to my friends and family.

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Toni

30 de sep. de 2015

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I had a very good experience with Planet Honda when buying my new Honda CRV this past weekend. My sales rep Kaleem Wyne and the business manager Levie Frink were both very helpful during the entire process. I would definitely recommend them both and give them both :5 Star Service."

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chuck

29 de sep. de 2015

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I was recommened by a friend of mine to this dealer; my advisor Stephen march was the greatest and was up front with deal was true and genuine. very satisfied with new odyssey!!!!

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junglegirl67

29 de sep. de 2015

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My husband and I walked in Planet Honda just to look at the Honda CVR, Mr Kaleem Wyne greeted us at the door ask us if we need it help. We told him we just want it to look at the CVR models, he showed us the vehicle giving us all the details. We end up leasing the Honda CVR, we are happy with his service.We think that he is a great sales person and a good asset to the company. Great job Kaleem! We also had the pleasure to speak to Kaleem manager Mr Gang Wang, who is also an excellent manager.

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Volcano20

29 de sep. de 2015

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At first I was very skeptical, it was my first time buying a car and have heard many stories of how people get ripped off. Well that was definitely NOT my case. My salesperson (Eduardo Huamen) was very patient with me and I felt he was really trying for me to get the best deal. I think I made him go back and forth like 10 times with his manager until we came to an agreement, and he never even seemed frustrated, always had a smile on. Everything else went smooth, met the manager and also a great person, finance department also very friendly. When I told all my friends the price I'm paying, they all said it was a good deal. I recommend this dealer to everyone! And the team that helped me, thanks Eduardo!

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Saboo143

29 de sep. de 2015

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We bought a new Honda civic 2015 through this dealership. Their price is best compared to any other dealers. Stephen March provided excellent service from the day of booking the car till delivery, answered all our questions. Their internet sales response is good too.

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Devi Ananth

28 de sep. de 2015

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We just leased our Honda CR-V from Planet Honda on Route 22 recently. Mr Kaleem Wyne helped us all through the process. He was extremely patient, precise and professional. He helped us fast track the entire leasing process and we were not kept waiting at all. He also helped us get an auto insurance as well. Totally convinced that we have made the right decision to come to Planet Honda. Thank you Planet Honda for the wonderful experience

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jhonda

27 de sep. de 2015

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I had a nice experience of seeing a good Honda 2014 CRV (used) at Planet Honda and the sales executive Ashraf helped me to identify the vehicle of my choice.He was prompt with completing all negotiations and paperwork and the car was delivered on time.The only problem i faced is that I did not get my plates on time and it got delayed. However i am satisfied with all the other aspects of the service and am looking forward to be a regular customer of planet honda.

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dupedintonewcar

23 de sep. de 2015

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I received a call asking if I wanted to turn in my leased car. I wasn't even thinking about it, but was told to just come in and see if "we" can find something better. The car that was offered was a downgrade - no sunroof, no heated seats, no tilt steering no leather - But it was a 2015 as opposed to a 2013. I was told at the sales desk that I would be paying the same amount as I was for the 2013. When I finished signing the paperwork in that backroom I was told that my payment would be sixty dollars more. When I questioned why, I was not given a clear answer nor was I offered the chance to rescind the deal --which I stated I wanted to do. I am so unhappy with this new car and feel I was highly taken advantage of. Yes, the salesmen were very nice but I feel they took great advantage of me. For this reason I would never go back nor will I ever recommend this car dealership to anyone. I wish I never got that call. I can't stop crying. I am so unhappy.

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Accord Guy

22 de sep. de 2015

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I have been to the service center four times now and each time Steven Delafe was my service advisor. He is very friendly and explains very clearly with lots of patience about what problem is with the car. His recommendations are always best for my car.

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Patelfamily

21 de sep. de 2015

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I have been dealing with Planet Honda Specially Francis Duah for almost 15 years or more and have bought about 6 vehicles. His calm and collective nature and ability to understand and accommodate buyers requirements are excellent. Will not shop anywhereelse.

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Rohit

19 de sep. de 2015

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Thanks Michael for all the help and smooth sale and a great experiance to give me the great deal available in the market. Very happy and love to send you more referals.great job

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Caldwell

18 de sep. de 2015

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Great experience dealing with Steven Delafe,really cool and down the earth guy,very professional which is key to any job,I recommend him for anyone's visit...

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wilson peralta

17 de sep. de 2015

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I went for service of my Honda civic and I meet Mr Steve Delafe he's professional and a great human been he made my experience wantifull I'm very happy with he's service

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H.K.

14 de sep. de 2015

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The reason I have switched to the Honda Accord is Gary, he is treat me and my friends so friendly, his knowledge about Honda is very impressive. Very comfortable deal with him and he introduces wonderful peole from service dept.Next car sure is Honda.Hensen Wangfrom West Orange12/17/2010

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gregory143

13 de sep. de 2015

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Great experience after visiting many dealerships in the area. Great pricing compared to same models elsewhere. Will absolutely be buying future cars there. They couldnt have made the whole experience any better, faster or cheaper. A+

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joev

11 de sep. de 2015

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Steve Marsh was a great sales person. He answered all my questions thoroughly, was very patient with my wife's questions and did not have a pushy sales approach. We had the deal negotiated in 48 hours and I had the car within a week. John in financing was helpful as well- he gave us all the warranty options and did not try to sell us anything we didn't need. I would recommend this delearship for sure.

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Joe V.

11 de sep. de 2015

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Steve Marsh was a great sales person. He answered all my questions thoroughly, was very patient with my wife's questions and did not have a pushy sales approach. We had the deal negotiated in 48 hours and I had the car within a week. John in financing was helpful as well- he gave us all the warranty options and did not try to sell us anything we didn't need. I would recommend this delearship for sure.

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DAHowell2015

9 de sep. de 2015

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The Service Manager(Matthew Papol) and Head Technician(Dominic) both assisted in resolving an issue with a part that I hadn't received due to my being out of the state for several months. Once the problem was recognized the part was re-ordered and without an app't they saw too it that the issue was resolved. They owned the process, apologized for the delay and exemplified quality customer service.

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Jackiekt1992

7 de sep. de 2015

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Had a great experience at Planet Honda. Eduardo and Chigbo made my first time leasing a car a great expiernece. Both were very attentive and made sure I understood the whole process. Would highly recommend Planet Honda to family and friends.

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Susiholl

7 de sep. de 2015

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Our experience with Frank Talarico was a positive experience and well worth it. He was patient and answered all our questions. And he wasn't pushy. I would definitely go back when it's time for an upgrade. Thanks Frank. Susanna Hollnsteiner

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Dora L. Davenport

5 de sep. de 2015

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If you are looking to receive excellent service and to make you car buying process seamless, Planet Honda is the dealership to come!! I had the pleasure of dealing with Francis Duah and he made my car shopping experience so easy and very pleasant. I was highly impressed with his extreme knowledge and professionalism and would highly recommend all my friends and family to him to receive the same experience!! Planet Honda will remain my number one dealership I will deal with!! Thank you Francis and Planet Honda!!

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BellaRed

3 de sep. de 2015

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Even though my car had a lot of work done and the price was sky high scary, Steve made sure I was well taken care of from beginning to end! His service was amazing. I was so stressed and he put me at ease making sure I knew exactly what was going on at all times. It was definitely a blessing to have him as my service advisor. Each time I came back he always helped me! My dad was even happy that I had his assistance. He was truly a life saver I appreciate his patience with me. Planet Honda has one great guy working for them!

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honda99

2 de sep. de 2015

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I made an appointment for an oil change at Planet Honda, Route 22 on 8/31/15 at 9:45AM, When I pulled into the service area there were eight cars ahead of me in the drop off line area, (I thought to myself this is going to be awhile). A gentleman took my name an escorted me inside, where I checked in and within a few minutes was greeted by my service advisor Steven Delafe., He was polite, courteous and promised me that he would have me in and out as quickly as possible. Within 15 minutes Steven Delafe came to the customer service lounge and said my car was ready! I have been a Honda owner for the last 16 years and this was my best service experience at any Honda service center!

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Chike Ogbonna

2 de sep. de 2015

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I had a very good experience the dealer was very helpful and knowledgeable about the car and worked quickly to find the car that fit me and my price range. The deal was closed fast and I drove out of there a very happy man in my brand new Honda.

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nunu1105

1 de sep. de 2015

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Matt is a good at what he does he's very helpful everytime I come in I always look for him because he always guides me the right way when it comes down to my car an his service skills are always on 100% thank u again Matt

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07078mom

1 de sep. de 2015

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Ask for Ryan McKenzie. He (and Frank) were fair and courteous and made sure we were happy with our new car. The dealership seems very well run -- no complaints.

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Happy repeat customer

1 de sep. de 2015

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Leased our second car here. Was really happy with customer service especially Jorge Silva. Courteous, polite, caring and a pleasure to deal with. Thanks -- we will definitely recommend

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SUSAN COFFI

31 de ago. de 2015

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I WAS RECENTLY THERE TO SEE IF I WAS ABLE TO GET INTO A NEW HONDA. RYAN M. GREETED ME OUTSIDE AND IMMEDIATLEY SHOWED ME SOME ACCORDS AND TOOK ME OUT FOR A TEST DRIVE... HE ANSWERED ALL MY QUESTIONS... I HAD A TRADE IN WHICH I THOUGHT WAS WORTH NOTHING.. BUT HE SOMEHOW MADE IT HAPPEN AND BY THE TIME YOU KNOW I WAS IN A BRAND NEW ACCORD.... i CANT WAIT TO REFERR ALL MY FRIENDS AND FAMILY TO HIM... HES A GREAT SALESPERSON.. THANK YOU RYAN MACKENZIE

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Nicole S.

29 de ago. de 2015

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Planet Honda was great to do business with.They made everything go smooth. My sales guy was also GREAT...Shout out to Anthony H. I will recommend all my friends and family to u guys.Thank you for your professional service. It was not in the plan to come home with a car but it worked in my favor!!! Thank u Anthony H. and the whole Planet Honda team!!

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Geno1173

23 de ago. de 2015

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Let me start by saying at 41, I have always had a hand me down or used car in my 20 plus years of driving. I met Joe K when he worked at another dealership, and he said "Gene, when you're ready for a new car, let me know". Well, I guess thats been heard by every car owner who's been to a dealership before with the added "I'll take good care of you". Again, nothing uncommon with that statement either. Well my time had finally come and was going to get what I've always had another Toyota, and let me preface this by saying when you're new to this dance everyone in the showroom smells it and no matter how much research you do, its never enough...I was reeling and went looking for Joe K, and found out he had moved to Planet Honda so I reached out to him, and he said Gene, I will help you. Let me start out by saying I knew nothing about Honda's I was a Toyota Guy. I did some looking on the website and went to Consumer Report's annual auto issue and found the Civic was actually rated better in every catagory then the Corolla and I was like well perhaps its time for me to broaden my horizens. I called Joe and told him my story and how this would be my first lease and like a great quarterback he took it from there. Joe K, and Matt who I met via Joe treated me like no joke I was thier best friend or member of the family. Anytime I had a question they called me on the spot. I had a little hiccup with my credit which was embarrasing because I am the Director of Client Support of a National Credit Repair company, however I had never had an auto lease before which was working against me. Joe assured me he would not let me down and he didn't. Matt who I hadn't met before was making sure everything and detail I wanted was met. I picked up my first new car this past Thursday my brand new Civic LX. I pinch myself every morning when I see it to make sure its real. On the night of delivery Matt stayed till 10pm setting up my Bluetooth with me. All I have told anyone I have bumped into the past few days is how amazing it was to be treated like I was not only a person and not a sale but a member of their family. I will forever sing the praises of Joe K, Matt and Planet Honda. They now have spoiled me for life I will never be able to accept anything less than how they treated me.Gene G.Caldwell, NJ Proud New Leaser of a 2015 Honda Civic

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George Wawrzonek

22 de ago. de 2015

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It was not the first time in my life that i bought a car but i have never felt so good that i had a good deal.. Mr. Kaleem has his psychological way of putting the client at ease explaining everything.I have inspecting the car,paper work was done smoothly.I knew I was in good hands. I am going to recommend Planet Honda to my friends, because the service is great. From now on I will be coming frequently To Planet Honda, because Mr Kaleem presentation of Planet Honda is incredible, workers are happy, the plant's set up is incauraging and friendly. It feels that Mr. Kaleem is kind heart of the entire place.Thank you Planet Honda for Mr Kaleem Wayne. g.w.

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Damian Rodriguez

18 de ago. de 2015

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George Silva's customer Service was fantastic. Very reasonable and patient. I recommend to anyone

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DL

17 de ago. de 2015

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If you are looking to receive excellent service and to make you car buying process seamless, Planet Honda is the dealership to come!! I had the pleasure of dealing with Anthony Hartley and he made my car shopping experience so easy and very pleasant. I was highly impressed with his extreme knowledge and professionalism and would highly recommend all my friends and family to him to receive the same experience!! Planet Honda will remain my number one dealership I will deal with!! Thank you Anthony and Planet Honda!!

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happybuyer2015

16 de ago. de 2015

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Frank Talarico is a very kind and considerate man. He was very patient with my family and I when he showed us different models of the 2015 Honda Civic and 2015 Honda Accord. He was very thorough when he explained the various features offered on a variety of Honda models. He was very knowledgeable when going over the terms of the contract. He put us at ease throughout our entire experience with him. Mr. Talarico made my shopping experience at Planet Honda a positive one. As a result, I bought a 2015 Honda Accord. I would highly recommend potential buyers to buy a new car at Planet Honda and ask for Frank Talarico.

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kimrp

14 de ago. de 2015

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As usual Ryan helped me get into the car I wanted and stress free. He and Levie make a a great team they made sure I understood every aspect of my contract and asked all my questions.

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Margarita C.

10 de ago. de 2015

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Great service at Planet Honda! Thank you Eduardo Huaman for helping me. I got a great deal and the car I really wanted! I feel great I'm my new car!

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Margarita

10 de ago. de 2015

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Great service at Planet Honda! Thank you Eduardo Huaman for helping me. I got a great deal and the car I really wanted! I feel great in my new car

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Jolanta05

7 de ago. de 2015

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I got a great deal on the 2015 Odyssey. They worked with me and my budget. I received great service and was treated as I was important. Stephen did make sure I was happy with the purchase.

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CRV EX-L LOVER

6 de ago. de 2015

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On July 23, 2015 we walked into the showroom of planet honda and what was supposed to be a shopping experience turned out to be a buying experience. Our salesman, Daniel Angeles who welcomed us into the facility did a great job in patiently showing the cars we were interested in and explaining the features of each car shown. Daniel was very professional, knowledgeable and accommodating to us throughout the process and guided us every step of the way until we closed the deal on a 2015 CRV EX-L. He even went the extra mile in driving to our house the new car because there was no one at that time who can drive it for us. We are very happy with the purchase and our friends have been raving about our new CRV. If you are looking to buy a car Planet Honda is the place to go and when you're there ask for Daniel Angeles - he is an exceptional salesman.

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nikki N

4 de ago. de 2015

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I had a truly amazing experience as a customer at planet honda the atmosphere was family friendly ,making this big purchase was seamless thanks to Anthony ,he is the Best went above and beyond to make me feel right at home in the suv I have always wanted .Thanks Planet honda

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Kumar

1 de ago. de 2015

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These people have a very bad attitude and rude approach towards customers. They quote a price and never give time to think nor negotiate. Never dealt with such customer unfriendly dealer before. I would never recommend this to anyone.

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Pinakiranjan

29 de jul. de 2015

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I had very awesome experience being a customer of Planet Honda. I was taken care of by Pierre George and he was awesome. Very friendly nature person and I felt like the most important customer. I got a great deal with my New Honda Accord EX 2015. I love my very first car. Its my dream car. Planet Honda has one of the most friendly customer care I have ever seen. They take care of all criteria related to buying your car and also try beyond boundaries to help you out get you the best deal and fulfill your expectation. One of the things which I liked the most is that Pierre George told me : "Call me as many times as possible for even small questions you have from the moment you take the car out from here. I want you call me without any hesitations". This shows they don't only take care during your buying process but you are more than a valuable customer even afterwards in future giving you a worry less life with your new car. I loved Planet Honda service.... I love my new Honda ride....

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Pinakiranjan A Ghosh

29 de jul. de 2015

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I had very awesome experience being a customer of Planet Honda. I was taken care of by Pierre George and he was awesome. Very friendly nature person and I felt like the most important customer. I got a great deal with my New Honda Accord EX 2015. I love my very first car. Its my dream car. Planet Honda has one of the most friendly customer care I have ever seen. They take care of all criteria related to buying your car and also try beyond boundaries to help you out get you the best deal and fulfill your expectation. One of the things which I liked the most is that Pierre George told me : "Call me as many times as possible for even small questions you have from the moment you take the car out from here. I want you call me without any hesitations". This shows they don't only take care during your buying process but you are more than a valuable customer even afterwards in future giving you a worry less life with your new car. I loved Planet Honda service.... I love my new Honda ride....

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Patel p hrv

27 de jul. de 2015

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We were looking for Honda HRV 2016 . When we went there they were very busy. Our sales person Matthew was very present and helpful. He honored their Tru car price. Very nice and frendly personality. I will recommend him to not do friends and family.

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jsv

27 de jul. de 2015

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The dealership staff was very professional and friendly in working with in helping us with our purchase of the 2012 Honda Civic. Antonio was very helpful in handling all our inquiries about the car and worked with us in every step of the way. Kero provided insight on financing that would be helpful to our daughter in establishing her credit for future purchases and Frank sat with us and explained all the financing to us in a detailed manner. Thx

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ameans422

25 de jul. de 2015

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I had wonderful morning at PLanet Honda. 5+ customer satisfaction rate for Shalitha, our CS consultant; Jeremy our Sales Rep; and Richard, out Finance Consultant. They found me the "best" deal and I'm a Preferred rated customer! Will continue to buy future cars from them.

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stellayfanor

25 de jul. de 2015

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Eduardo Huaman es un excelente vendedor. Sabe muy bien vender su producto . A mi experiencia es el MEJOR vendedor.me ayudo mucho a elegir el carro que queria y a un muy buen precio. Gracias Eduardo

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tgeorge317

22 de jul. de 2015

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I financed a Civic back in 2013 from Planet Honda and Anthony was my sales rep. He took such good care of us the first time, that when my husband and I went to trade in our civic, we asked for him specifically. He remembered us and really helped us out a lot on our new 2015 Accord. I would recommend Planet Honda to everyone, all of the people there were really nice and friendly.

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Jy89

21 de jul. de 2015

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Great service, very helpful and friendly, and great customer service. I would recommend another person to Agustin and Cisco because they made a great effort to offer me a good deal.

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taffee01

20 de jul. de 2015

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This is my second vehicle with honda. My first was the 2013 pilot now I'm driving a 2015 black on black honda crosstour. Believe me this car is a head turner. I received plenty of compliments the first day I purchased it. It's nice and shorty. I love my new car. As long as I continue to receive the level of service and continuous commit on what they say is what you get, I'm a 4 ever Honda gal! Thanks to my sporty and sharp salesman, Anthony Hartley.

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gustavo

17 de jul. de 2015

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Great help from Ash, good salesman guy, very kind and professional, he made fit into my budget the car that I was looking for, definitely it was a good choice been at planet Honda at Union. Thanks Ash.

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Customer , no Satisfication

17 de jul. de 2015

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I had a service scheduled for 8:30, upon arrival i gave them my keys and was waiting in the waiting room. at 10:15, i went to check on my car and that is when they inform me that they have lost my keys. this entire hour plus i was waiting and no one came to tell me they had lost my keys.after that i requested a courtesy car so i can atleast go to work, they refused to give because I had a debit card and not credit. then they offered to pay enterprise but they were unable to give me a car because I am not 21. When i was dropped off by enterprise. they found my keys and the service manager ignored me and offered no explanation or apology, so I had to just take my car head to work which i got written up for because of their incompetence and lack of customer service. NOTE: As good as this dealership sounds, as soon as you sign on the dotted lines.... everything called customer service goes out the window. Poor service after purchase was given to me and two other friends. The least the manager could have done was atleast apologize .

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Tara and Ron Cunningham

15 de jul. de 2015

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Our experience with planet Honda was very pleasant. The staff was very friendly. Our sales consultant, Pierre George, sold us a 2015 Honda accord sport. He was very knowledgeable and went above and beyond. Pierre answered all of our questions we had accurately and consistently. His price was the BEST in the metropolitan area. Pierre was very courteous and attentive. He made sure all our questions were answered while leaving with the car and also made a few follow-up calls to see how everything was going. His attitude as a person was great and he does an excellent job at what he does. We will highly spread the word and recommend Pierre to many people! Thank you so much Pierre and to the staff at planet Honda for making this a wonderful car experience!

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K&D

14 de jul. de 2015

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I was helped by Kaleem and he was one of the best salesman I have ever had.He had good experience, and was very thorough in what he did. I would recommend him to anybody.

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Nadine

14 de jul. de 2015

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Fantastic, Fantastic, Fantastic. Brought my car in to check on the brakes because they were squeaking. My car was done the same day and the brakes are no longer squeaking. I wanna say thank you to Mohammed in the sales department. He always knows how to shine light on a situation. Thanks to Robert in the service department, he did his thing and had me out in a loaner till my car was ready. Thank you guys so much for your help. You are both great.

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Mahendra

13 de jul. de 2015

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To begin with, i loved the location, Planet Honda outlet and most important their inventory. Esther who was the Sales representative greeted us warmly and introduced us to Mr. Alfonso. He was thorough with the current inventory status and helped us test drive the car, i was looking for. I had a budget of 14000 and the car i liked on the internet was listed at 14,400. Unlucky for me that i reached a bit late and some other customers bought the car, just before Alfonso could take my offer to the Sales Manager. Later he had to jump on some other sales deal and he asked us to check other cars in their inventory, we were not attended for 30 mins, but saturday being the busiest day we could understood the situation. Eventually the car we liked was priced at 15,000 however the price i could stretch was 14,500 which was eventually denied by the Sales Manager. i would definately recommend Planet Honda to new/old car buyers. Honda have lived up to every person's expectation, who owns one. Thanks a lot Esther , Alfonso and the cool new junior sales rep for all your help.

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Pierre, Jason

13 de jul. de 2015

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I have recently leased a Honda CR-V from Planet Honda. I had a great salesman by the name Pierre George. He was very helpful through out the buying process. The overall experience is good. The only disappointment was that they didn't deliver the terms that were advertised. Ended up paying little more than what was initially promised. Yet it was the best deal that is available on the market. Even the finance department staff were very helpful. The fiance person Jason has taken ample time to explain the terms of the lease. He has been very helpful for me to understand the leasing process. A big thank you for both Pierre and Jason for their help.

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SR

8 de jul. de 2015

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I went to this dealership Friday 3rd July 2015 just to see the New Honda Pilot. The person that made the appointment for us (sorry i could not remember her name) connected me with Mr Kaleem Wyne, what a pleasure to work with Kaleem. I ended up leaving the dealership with a New Honda Odyssey. Kaleem is a great sales man and a very patient person. He was very honest from the beginning to the end and still continues to followup with us via text. He explained in details the different offers Planet Honda was offering and came up with one that suite our needs. I will do business again with this dealership and recommend anyone buying/leasing a vehicle. Thank you Kaleem we really appreciate all your help and your honesty. Thanks for following thru with the alarm and the mats you promised us.

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irosa

6 de jul. de 2015

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My Husband and I had a Great Salesman by the name Romney Corvalan. He was Great, Professional, Friendly and Helpful. We express certain things that we were looking for, And he listen and knew exactly would be a Good fit for Us. We are so Happy with Our New-Used 2012 Toyota Rav4 :)

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irosa

6 de jul. de 2015

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My Husband and I had a Great Salesman by the name Romney Corvalan. He was Great, Professional, Friendly and Helpful. We express certain things that we were looking for, And he listen and knew exactly would be a Good fit for Us. We are so Happy with Our New-Used 2012 Toyota Rav4 :)

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Arcelay family

4 de jul. de 2015

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Had a great experience with Romney Corvalan and Jean Lenard helping pick out my new Honda Pilot . They immediately knew what I needed and wanted. They accommodated me and my family needs with speedily service. Thank you Honda planet in Union for fulfilling my needs!! Arcelay Family

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MBashore

3 de jul. de 2015

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I worked with Josh Webster and Carlos Crispin who are both extremely professional and knowledgeable. My goal was to terminate my '13 Accord LX lease (also purchased at PH through Stephen March) and begin a new lease for a '15 Accord EX. Both representatives worked around my finances in order to get me into the new car. There was no pressure to buy and both Carlos and Josh worked with their manager to get me the deal. I didn't even need to call the insurance company to put new coverage on the car - they did that for me - I just had to verify my info over the phone. From start to finish, you couldn't ask for more kind, courteous, and professional guys. The car was delivered to me after it was detailed, and Carlos expressed to call him with any needs. I highly recommend you seek them out when you visit Planet Honda for your next car purchase - which you absolutely should. You will be impressed.

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silver CRV from Catskills Region, NY

3 de jul. de 2015

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It must be something in the coffee they serve at Planet Honda. So many helpful and courteous people work there. Joel is one of them that really stands out. A hardworking young man.

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Jesse

2 de jul. de 2015

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I went to Plant Honda to look at a Civic Si. After speaking with Josh Webster about the options that were available to me both in the car and financially, we agreed on a deal. I am very happy with my decision to stop by and glad I met and worked with Josh directly. Now with my Civic Si I really can live a 1/4 mile at a time.

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HondaPilotOwner

1 de jul. de 2015

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My Husband purchased a new car for me to drive our children around in this past month, and we worked with Josh Webster at Planet Honda. While I didn't fully understand all the details of buying a new car my husband did, Josh was very patient and helped explain the process to me. I left feeling empowered with my new car buying knowledge and very pretty new car ! Now if I only could get the kids not to destroy the inside. Thanks Josh you were a God Send in assisting my family acquire a new vechicle ! The color is so pretty !

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andrejames

29 de jun. de 2015

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I gave 5 Start because of the level of attention we recieved from our sales representative Mr. Anthony Hartley. He was patient with us, Listened to exactly what type of vehicle we were looking for and basically walked us through every process and explained every document related to the purchase of our new vehicle. Thank you Planet Honda and Thank You Mr. Anthony Hartley. We love our new CRV.

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shanicejones88

29 de jun. de 2015

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I just purchased a 2015 Honda Civic on June 28,2015.The sales consultant Kaleem Wyne was very helpful and I got the best deal of my life,I've dealt with him in the future and he is just amazing.His attitude is just beautiful I've never had a sales person like him before I would recommend him in a heart beat.There should be more like him in the work field.I love Planet Honda Thank You Kaleem for the wonderful job you did with helping me.

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Ligia23

26 de jun. de 2015

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Just purchased a new Honda HRV and my experience at Planet Honda was very pleasant. They were able to meet my financial requirements. Easy process right to the point. Staff is very welcoming and friendly. Overall content and walked out as a satisfied customer. My sales rep Frank Talarico has excellent customer service. I would definitely recommend Planet Honda to my friends and family as I have done in the past.

EM

EDDIE MITJANS

26 de jun. de 2015

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Planet Honda is a great place to shop , I've been purchasing and leasing cars for the last 25 years & the staff along with Eddie Amorin have been making car buying a pleasent experience

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Honda Guy

23 de jun. de 2015

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Planet Honda had the car we wanted at the best price. The sales consultant Ahmad Radwan was very helpful and got us the best deal. I would buy from Planet Honda in the future. Very positive car buying experience.

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Nimmi

20 de jun. de 2015

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We worked with Mathew Manos to decide and finalize our Honda CR-V ex-l. He is an amazing and very friendly sales person to work with. We are very pleased with his level of knowledge of the vehicle and ability to get the best deal we were looking for. I highly recommend him and planet honda if you are looking to purchase new honda vehicle. -Nimmi

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leelee07641

12 de jun. de 2015

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This is my third vehicle lease with Planet Honda. Ryan McKenzie makes it easier each time I come in for a new car. He was able to get me what I wanted and most importantly, at the price I needed. I recommend Ryan to anyone looking for a good deal! Thank you Ryan! Thank you Planet Honda! Leah H.

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thedealmaker

12 de jun. de 2015

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Recently purchased a Honda Accord from Ash. Friendly salesman as to be expected, however he did take the time to help us find what we were looking for and doing some serious # crunching on the sales price. All in all after many hours of negotiating and test driving we left with a pretty sweet deal which netted $5k in savings including free warranty for 3 yrs b2b & 7 yr PT & 1 yr free maintenance. As a dealer my only concern is doing the finance discussion first so customers are aware of final payment. Vehicle is great and dealership was good. Also recommended better insurance which save us $700 yearly and in the event of total loss we get non depreciated value for payout which is rare. If car is stolen we also get $2500 from Honda on top of insurance check. Not bad not bad at all.

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Yvette

10 de jun. de 2015

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Exhausted of going to three dealership where they treated us poorly, we found planet Honda on 22 hillside, where we found someone who treated us with respect, Nelson Mandela. He was an exceptionally great salesperson. He does not assume things about the customer, he simply aids them in finding what they were looking for. He is the definition of customer service. I definitely recommend going to that dealership and asking for Nelson.

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t.c.456

9 de jun. de 2015

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Outstanding customer service. Excellent rates. He was very good to work with. He made sure I got what I wanted and worked with me for pricing. I would definitely recommend my friends. He was very kind and genuine. Anthony and Margaret were awesome!

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Morowa Rowe

9 de jun. de 2015

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Ive been shopping for a vehicle for quite sometime but haven't found the car, price, or customer service ive been hoping for but Jean Lenard was able to provide all of the above. He made the process smooth and efficient all while meeting all my needs. I recommend Jean and Planet Honda to anyone.

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AmyH

9 de jun. de 2015

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My husband and I just leased a 2015 CRV from Planet Honda. Our salesman Carlos Crispin went above and beyond to make our leasing experience a pleasant one. This was the second time in the last year that Carlos helped us with a new lease. I would recommend both the dealership and especially Carlos if you are in the market for a new car.

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Gloria Culque

9 de jun. de 2015

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My situation was unique in that i purchased 2 cars in one month but Jean Lenard along with his manager Jaime Vasco was more than helpful. I would definitely purchase another vehicle from both.

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JW Sunworshipper

9 de jun. de 2015

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Pierre G worked very well with me. He really helped me make decisions about what I wanted, and tolerated my craziness with buying a car. My new Honda CRV is a great vehicle. The process was almost painless. Thanks Pierre!

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mathewgeorg

8 de jun. de 2015

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This was my first time with Planet Honda. I had a quote from Edmunds.com and hence I didn't have any issues with my Sales associate Mr. Jeremy . He was very quick with all the information that I required. Jeremy helped me with all the required paper work and took care of a minor scratch that was there on the door. He scheduled the time with body shop and got me a rental car. The car was ready the same day. Jeremy was very helpful in getting me a very good rate with the finance dept for financing the Car as I had a very good credit score. I would definitely recommend Jeremy to anyone who goes to Planet Honda. Mathew

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gigi08

8 de jun. de 2015

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I had the pleasure of dealing with Ryan Mckenzie at planet Honda.he was very efficient and friendly.100% satisfied,couldnt have any better effort from planet Honda.Thanks very much to your team,was a great experience and I love my new Honda civic 2015.

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jruss1974

6 de jun. de 2015

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I had a great experience with Planet Honda. My sales person, Stephen March, was knowledgeable, helpful, friendly and made sure I understood the breakdown of the leasing process. He treated me with respect and was honest. Got a great deal on my trade-in too. This is the first time I have leased a car. I would recommend Planet Honda and especially Stephen March.

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dannychany2k

6 de jun. de 2015

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I just bought a Honda Pilot from Planet Honda. With over 18 years of experiences working at Planet Honda, Francis was the guy that everyone should see if you come to Planet Honda. He will go over all the details and will get the lowest price that you're looking for. Planet Honda is better car dealer than any other Honda dealers that I visited before purchasing the Pilot. And Francis, you're the best! Thank you.

JL

John L

6 de jun. de 2015

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I just bought a Honda Pilot from Planet Honda. With over 18 years of experiences working at Planet Honda, Francis was the guy that everyone should see if you come to Planet Honda. He will go over all the details and will get the lowest price that you're looking for. Planet Honda is better car dealer than any other Honda dealers that I visited before purchasing the Pilot. And Francis, you're the best! Thank you.

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Ashley91

5 de jun. de 2015

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I had the pleasure of dealing with Ryan Mckenzie and can honestly say he is the best to work with. I leased my 2012 & now 2015 Honda Accord Couoe and can say he is very honest and keeps it real! I recommend anyone who is looking to purchase a car to go see him. He will try his best to provide you with the best service you can possibly get and do his best to get you the best option he can. If you have bad credit don't get discouraged, go to Planet Honda and ask for Ryan and he will make it happen! Also, had the pleasure of closing the deal on my Honda Accord Coupe with Ryan and he was awesome! Def recommend Planet Honda to all my friends and family.

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KathyG

5 de jun. de 2015

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Stephen was very helpful and helped me switch from a 2013 Civic to a 2015 Accord. I left ecstatic about my new car. I will definetely recommend this dealership to friends and family.

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Fransheskae

2 de jun. de 2015

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I have purchased 2 cars from this dealership and always had an excellent experience. Both times I've came my salesperson was Ryan McKenzie and he was efficient, honest, and a real pleasure to deal with.

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uncle nick

28 de may. de 2015

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Ash Ghobrial was a courteous and knowledable salesman. He made me feel comfortable, and answered any concerns I had with my purchase. I will recommend Planet Honda to others because of him!!!

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Scorpion

27 de may. de 2015

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Well I will say my salesman was nice enough to make me go from getting a use car to driving a brand new one ( I convinced myself...). The first day he took me to the used car section and was very nice. So a week later when I change my mind for a new one I went to John and he worked with me to my satisfaction. I believe he will work with you too try him...Berthold

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darion_k

25 de may. de 2015

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I had no intentions of buying a car but guess what........ 2015 honda Ex.need I say more. He is great!!!!!!!!!!!! I couldn't ask for a better salesman. Thank you

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Ken and Alicia

25 de may. de 2015

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Frances at Planet Honda was amazing. We are repeat customers and he treated us like family. Quick easy sale with no haggling.

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HondaC09

21 de may. de 2015

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I walked into the dealership expecting to be turned away and to walk out empty handed but Amir worked with me and promised me he was going to get me into a more reliable car that would fall within my budget. And he did! I LOVE my new car and I'm happy I made the decision to come to Honda!

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RIsbeck

20 de may. de 2015

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I had the pleasure of dealing with Ryan Mckenzie at Planet Honda. I cannot describe how satisfied I was with the overall service. Planet Honda is definitely a place I will recommend to others.

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Sharda24

18 de may. de 2015

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Anthony Hartley put me in 2015 Honda Accord. After going to 2 other dealers and they were unable to help me i guess the 3rd time was the charm. Anthony took care of me as soon as i walked through the door. He was able to explain my options so well and gave me a great deal. I was in and out the door with a brand new car and a smile on my face. GO TO PLANET HONDA ASK FOR ANTHONY HARTLEY!!!

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Judy R

18 de may. de 2015

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I had a great experience with Planet Honda. My sales person, Stephen March, was knowledgeable, helpful, friendly and made sure I understood the breakdown of the leasing process. He treated me with respect and was honest. Got a great deal on my trade-in too. This is the first time I have leased a car. I would recommend Planet Honda and especially Stephen March.

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Stephen G

16 de may. de 2015

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Steve M is hands down the best sales man that I have had the pleasure to work with. He was very knowledgeable and helped guide us through the process of leasing our new Accord (btw we love it). He is very understanding and overall made the experience a pleasure. I will be recommending to our family and friends that they purchase their next car from him!

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Mrs . Santiago

14 de may. de 2015

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I had the best experience buying my SUV very friendly people very helpful in special my sales person Mr.Rafael Castiblanco was very nice sales person I recommend him a 100 % plus I recommend this dealer the best Planet Honda.. Thanks Rafael for all your attention and your help..

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Kaitlyn12345

12 de may. de 2015

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As my heart desired on going to open road Honda when I went I didn't get service I expected . So my dad and I chose planet Honda . He was super helpful and if it wasn't for him I would have never left with the beautiful car that I did . This was by far the best dealer ship and service I've ever received . I will definatley be recommending people here exsoecially if they want the service he gave my dad and I .

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oscale79

11 de may. de 2015

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Jeremy took care of us and put us in a brand new 2015 honda pilot and even threw in d dvd entertainment system for free, really good guy, when it comes to getting the best deal, and the Financing guys make the time just really easier than most.

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Milton K.

9 de may. de 2015

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Antonio Matos is awesome! We came in with a set amount we wanted to pay for a car and he made sure that we only looked at vehicles that were in our price range. Before meeting him, I had a lot of doubt about car dealers and was very cautioned about the things they would say. Antonio had the best customer service and was sincere about the sale and the costs. I am going to bring my wife to Planet Honda and make sure that I work with Antonio to find another awesome deal.

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CarWoes

8 de may. de 2015

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Service has become problematic since the service center was made bigger. Every time I go for even just an oil change they would recommend at least 2 other things to be done for exorbitant prices like changing a simple cabin filer was gonna cost $110 w/c takes 10 minutes to do. And when I would decline their recommendations, there was always something wrong after. One time 2weeks after i went for oil change, I discovered my oil level was down to almost nothing when I only drive 15 miles a day.Another time , when I declined, oil was dripped on my driveway. Last time I went after I declined my air filter cover was not latched in, no wonder I was loosing power.. They have become untrustworthy.

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Keith

7 de may. de 2015

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My wife and I bought a Honda CRV on 5/6/15 and the experience was friendly and relaxed. The Dealership had come well recommended. Joshua Webster was great. Even though he only had started with Planet Honda three months prior he was informative and was interested in helping us get the car we wanted at the right place. Presuming the Service Department provides the same level of experience as we had with Sales we will be a staunch customer.

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Rmcculla

5 de may. de 2015

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Had a great experience this weekend leasing a new Honda Pilot and we love the car! Josh our sales person was a big help and help guide us through the process.

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Tarac84

5 de may. de 2015

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I went to planet Honda to buy a pilot, and I was dreading it! Usually the process takes several hours and continuous back n forth with the salesperson. BUT, I had Aladdin Agina and he was amazing. I was in and out, he found me exactly what I was looking for, and didnt try to talk me into anything else( which is the part I hate most), and gave me an amazing price! Thank you planet Honda !

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Jimmy Wynn

5 de may. de 2015

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Extremely happy and excited in purchasing my new 2015 Honda Accord, the salesman Matthew was as honest and patient as can be and made the process extremely easy.

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victorperez040677

4 de may. de 2015

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I've walked into the Honda dealership for the first time and the experience was amazing the minute I've walked in..The salesperson who not just greeted me but took his time to show me around and explain step by step how i could qualify for auto financing...even though my credit wasn't great.I'd definitely recomendo planet honda to everyone I know in my area.I have no words to express how satisfied with the attention I've received at Honda Dealership.Thanks Mr Huaman.and the staff.

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H patel

4 de may. de 2015

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Charged me $500 labor for oil change only. That's ripoff just for oil change. They should have informed me that my bill is gone be this much. I can not afford this much to pay.

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Mohammed n sarker

1 de may. de 2015

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The best sales person, Rafael Castiblanco. He was very honest from the beginning. He can help you get the car you want for the right price. He was very helpful and show a lot of concern for his costumers, if you want to buy or lease a car, you definitely go to Planet Honda and look for Mr.Rafael Casttiblanco , he is really nice and helpful.

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Sandeep Dutta

28 de abr. de 2015

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I had one Honda CRV Ex AWD 2014 bought from Planet Honda only and Wanted to convert that into Touring. The sales person Mr. Frank A Talarico awesomely provided all the support needed and we came back home with a brand new Honda CRV 2015-Touring that also in my fav color. Frankie is really great ... he will listen to your needs and then come back with the most proftable solution for you. Bank on this guy and you could get what you want.

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aimee

27 de abr. de 2015

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This my second time leasing a vehicle with Anthony. It is always a pleasure to work with Anthony. I told him I was looking to lower my payments and he was able to meet that goal. I am very pleased and will be returning the next time . Next time is to buy a car.

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ajbhatia

27 de abr. de 2015

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I just leased 2015 Civic ,was the best ever experience .Mr. Webster was my sales person , I had been there 3 times before , but could never make up my mind ,this time Mr. Webster's approach was so positive , completely different then the previous people I dealt with .the whole deal went so smooth and was such a pleasant experience. Highly recommended sales person to deal with.

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K&W

26 de abr. de 2015

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We just leased a 2015 Honda CRV EX. Stephen March helped us with the entire process. He helped us before and we returned to him because of his special customer service skills and knowledge. He is a winner.Great Job Stephen March ! You rock!!!K&WG

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Sanjaygupta

21 de abr. de 2015

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Our experience with Plant Honda was great. We recently purchased a 2015 Honda CRV Touring. This is actually the first car that I have gotten from Planet Honda and luckily we had one of the best sales team member Jeremy Britanak helping us. My wife and I enjoyed our experience with Jeremy. He took care of all our concerns, answered all our questions and made the new car purchase quick and simple.

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hardik123

21 de abr. de 2015

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Horrible, horrible experience. I walked in with my 15 month old son and wife. I was in to purchase a car and told them that i did not want financing and was almost ready to purchase if got a good deal and am a reasonable person.Not only they did not greet us well, we had wait for a long time in the wind and cold outside till he found the car keys, he got wrong car keys 2-3 times never offering us to sit inside till they found one.Also, when i said i liked the car and was ready to test drive, he said 'hold hold' we cannot allow you, there is a whole lot procedure before you can even touch the car.He was super rude and kept bragging that we are the No. 1 Dealer in NJ and we have so many cars in our lot.When we went in to complete the 'procedure' he comes and tells me i cannot drive it since the car's insurance and my license did not permit me to drive. That is the lamest thing i have ever heard.They did not even offer a chair to sit, we had grad one of our own from a different place to sit. They dont have any courtesy for kids or mothers or anyone.Worst place ever. NEVER VISIT, AVOID. Try another Honda Dealer - about 15 minute drive from there.

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P. YU

20 de abr. de 2015

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Quick, Efficient, Friendly, & No Games. I was impressed with my sales rep Josh Webster. Josh took the time to work within my budget, and help find the right model Pilot for my family. Planet Honda and Josh treated me with respect, and really made the process smooth all the way through the process of finding the "right" vehicle, negotiating the price, working with finance, and the of course delivering the vehicle that my family and I wanted at the price we felt was fair. The entire process was efficient, and clear. This was my first dealing with the Planet Honda dealership, but not my first Honda, and I left in the new SUV feeling satisfied with my purchase, and was happy that Josh Webster was able to assist in getting my family the right vehicle. I look forward to working with Josh again when my second needs to be replaced, or the lease on this Pilot runs it's course !

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SJ

20 de abr. de 2015

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We bought Honda CR-V from Planet Honda. Wan Lin helped us with the entire process and he was excellent and his knowledge and service was exceptionally good. He answered all our questions and walked us thru the process which made navigating very easy and comfortable.I recommend him for anybody buying cars from Planet Honda . His service was exceptionally good.

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CARLOS BORBON

20 de abr. de 2015

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I got a new civic sl, people there was very helpful and friendly.planet hona made me feel very pleasant and good experience in buying my car.thank you carlos borbon.

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Jcubalp

17 de abr. de 2015

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I had an exceptional experience leasing my Honda Accord 2015 with Steve March. He went above and beyond to provide great customer service and most importantly built a trust rather than just making the sale. He made me feel comfortable with making my decision and will definitively recommend him to anyone looking to purchase/lease a vehicle. Great job Steve !!!!

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Erwin

17 de abr. de 2015

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Kevin Alfredo is one of the best part service representatives at planet honda & was very helpful. As well as he was easy to approach.

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dubon

15 de abr. de 2015

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I came to planet Honda with the intention of driving away with a car that has great mileage and economy friendly and Jean Lenard was able meet my requirements....

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Kaneesah

15 de abr. de 2015

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I just went to look around at the spare of the moment and I drove away with a brand new truck ?????? My experience was delightfully thanks to Mohammed Rahmoun, but everybody calls him Moe ??. He made sure I was happy & that I had options, which was just what I needed. He was awesome sauce lol Thanks Moe ??

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Katherine

15 de abr. de 2015

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The best sales person, Kaleem. He was very honest from the beginning. He can help you get the car you want for the right price. He was very helpful and show a lot of concern for his customers, if you want to buy or lease a car, you definitely go to planet Honda and look for Kaleem, he is really nice and helpful. I love my new car. Honda Civic Ex 2015!

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Letuan78

14 de abr. de 2015

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Love planet always take care of me and my family worked with moe and Cisco we drove home in our new pilot thanks guys will see you in 3 years

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PJB

14 de abr. de 2015

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We recently renewed our lease for a new Pilot. Our experience with Frank was excellent. We were very satisfied with the friendly, hassle free service he provided. He was very efficient in coordinated everyone to get us on our way in a new vehicle as quickly as possible and look forward to doing business with him in the future.

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zonia

13 de abr. de 2015

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I really recommend coming to this dealer they give you very good service and attention i bought a CRV and they gave me a very good deal i am very happy.

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lP45

12 de abr. de 2015

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Just bought a new Civic, and had a great experience with Frank. Extremely helpful and friendly, gave direct answers to our questions, knowledgeable, and fun to work with. Head and shoulders above our experience at another dealership. I will recommend Frank and my entire experience with Planet Honda to friends and family.

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gerry

11 de abr. de 2015

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I have been a customer of Planet Honda for 10 years and I work with Francis and Chigbo! Trading in a car and leasing a new model has always been a great experience. Never any sales pressure. I would recommend seeing them if you are interested in a new Honda. Thank You Francis and Chigbo for taking care of me and my family

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professorken

11 de abr. de 2015

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Very satisfied with the way Ed Amorin treated us. Also Ryan McKenzie, the sales rep. was very efficient and friendly. Planet Honda made car buying a pleasant experience.

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Sally Ann & MarK

10 de abr. de 2015

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Recently, my husband and I purchased a Honda CRV from Planet Honda. Our Sales Specialist, Stephen March who is a down to earth person and very informative, gave my husband and I the confidence we needed to purchase our CRV. Also, Franklin Bonilla, Finance Manager was very instrumental in us choosing our Protection Packages. Now I feel that we are in good hands with Planet Honda. And kudos to Eddie for running a neat showroom and a clean and friendly environment!

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MicroBeta

8 de abr. de 2015

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Overall I'm happy because I got the price I wanted. David Brown was very friendly and reasonably knowledgeable. My only gripe it the amount of time it took to get through the process. We were there twice, once to negotiate and another to pick up the car. Each time we were there for three hours. A lot of that time was spent waiting for things to happen.I'm from CT. I emailed/talked to Honda dealers from Boston to north Jersey and Planet Honda gave me the best price. It was worth traveling.EDIT: I've downgraded the customer service and overall experience. Since Im out of state I have a NJ Non-Resident Temporary Plate. Its good for twenty days. I wanted to register it myself but my salesman (who is no longer with Plant Honda), his manager, the finance guy, and another manager all told me that since Im financing part of it that they had to do the registration. They assured me that Id have my plates within twenty days and that they would overnight them just to make sure. After several discussions I relented and let them do the registration. Well its twenty one days and still no plates. Starting 10 days before the temp expiration I started calling and sending texts to my salesman (not knowing he wasnt there anymore) and the dealership. Nobody returns my voice mails or texts or got back to me when they said they would...or at all for that matter. I had to call them everytime. At the eighteen day mark I called the State of CT. It turns out they received the application from a titling agency they day before (day seventeen). They processed it that day and overnighted to the agency and I was even able to get the plate number (there is currently no backlog so there is currently a one day turn around). I was actually surprised that it only took about ten minutes to get the infoAfter calling CT I called the dealership to find out whats up. I started to get the run around and nobody had the answer. First Im told the person who does out of state registrations is out. I had to request to talk to a manager twice before I got one. He said they didnt have the plates and because they use an agency (not sure how the person who does out of state registrations fits into this) and had no way to check the status. I explained thats completely untrue because I got the info from CT in about ten minutes. I figure that since I dont know the process for this but was still able to get the info so quickly they should be able to easier than I can.I explained to him the time line and how CT didnt receive the application until three days before the temp expires. He said if thats the case they should get the plates the next day (day nineteen) and theyll overnight it to me. I asked what I do about the expiring temp. He said to just keep driving and if I get a ticket theyd pay it. Yes, a manager at Plant Honda told me to drive illegally. I explained I need to travel out of state this weekend and Im not willing to drive across several states with an expired paper plate. He promised they would overnight it today so Id have them tomorrow before I go on my trip and that he would call me this morning. Well, big surprise, he didnt call. Again, I had to call them only to find out he isnt even today (or doesnt come in til later today...not clear on that). Apparently he couldnt be bothered to ensure someone was taking care of my plates knowing he wasnt going to be there. The person that answered the phone said the plates were there and they would send them out in a couple days. I had to go through the whole explanation again. The woman told me it usually takes up to 60 days to get out of state plates so this was pretty quick; which makes no sense because the temp is only good for 20 days and cant be renewed. Either the people (multiple) who assured I would have them within 20 days lied or the woman on the phone was misinformed. Since the non-resident temp plate is only good for twenty days, Ill give them the benefit of the doubt and go with the latter.Well she told me they would overnight them and call me with the tracking number. Well see if that happens.It appears once the sale is made they dont put much effort into customer service. They should track all registrations to ensure theyre done on time. Once my salesman left there should have been someone checking sale to ensure everything is complete. Theyre very disorganized and are very poor at returning calls once the sale is done.

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hftmrock

8 de abr. de 2015

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Went to Planet Honda on 04/06 and everyone was very friendly and helpful. Antonio was our salesperson and I never felt pressured. I felt comfortable and purchased a vehicle from him. I believe I got a great deal and would not hesitate going to Planet Honda again. Thanks for making a stressful situation as comfortable as possible.

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Karelia

7 de abr. de 2015

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I went to Planet Honda to purchase a car for my daughter. Aladdin was professional, courteous and went out of his way to make the process easy. He was able to find us exactly what we were looking for and went out of his way to keep promises that were made. I would recommend Aladdin Agina to anyone looking for a friendly and knowledgeable sale person.

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lunciasj11atgmail

7 de abr. de 2015

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Had been car shopping for 2 weeks came a cross several dealers that just didn't care . Walked into planet and antonio made me feel comfortable and heard me out n made several recommendation . After an hour was very and bought 2013 civic...

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Debra121

6 de abr. de 2015

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It was my first time leasing a car at plant Honda I have been leasing cars all my life, they are outstanding!! My sales person David Brown was amazing made me feel very comfortable and was no pressure at all!! Thank u plant Honda for a comfortable exspirence.....

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Monica Vaz

6 de abr. de 2015

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This was our third time going to Planet Honda and it was great. Our sales person Stephen March was amazing. Everytime we go we look for him, because he always takes care of us and makes every experience a great one. We tell him exactly what we want and he gets right on it. I would recommend him to everyone who is interested in leasing a car. Stephen works with you and your budget. You will leave feeling happy and comfortable with the car and price. My husband is thrilled with his new 2015 Honda Accord.

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RedCRVdriver

6 de abr. de 2015

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I bought my CRV used in New York, but now live locally. I recently brought it in for 60,000 mile service. I had my 3-year-old with me and Carmen was amazingly helpful (and quick!) with getting us set up. I thought we would need to take a shuttle home and be without our car all day but Carmen arranged for us to get a loaner car. Then he kept in touch with me throughout the day about the status of my car. Kelvin also helped me carry my heavy car seat around from our regular car to the loner, which was a big help, being alone with my toddler! Everyone was very friendly and helpful, from the reception staff to the cashiers. They made this a pleasant experience and I'll definitely be going back again.

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ANunez

6 de abr. de 2015

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Super marvelous experience at Planet Honda my sales rep went above and beyond to meet my needs and to answer every question or concer I had... The staff is very friendly place is super clean. Anyone who's looking to get a new car please go Visit Ryan he is awesome and will make sure that you leave Planet Honda happy, satisfied and with a brand new car. Thank you Ryan for the experience!

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sonia

1 de abr. de 2015

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Carlos Borbon was very professional and make my experience at Planet Honda amazing. He gave me a great deal in an efficient way.Thank you.

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Jose Torres

1 de abr. de 2015

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After coming from a real bad experience at Freehold honda and having a disappointment losing trust on sales reps.. my good friend from Planet Honda at Route 22 Mr Kaleem came to give good insight and great recomendation advising to be positive and never go backward on this great deals I had a great experience withthe way he conducted himself and his staff taking the salemanship to another level of satisfaction thanks so much Kaleem

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annasan

30 de mar. de 2015

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Planet Honda always manages to exceed expectations! I have a been a customer for the past 10 years and they have always done everything to meet my level of financial comfort - plus everyone is so nice and pleasant. They also follow-up even after the sale has been closed!

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Kelly

30 de mar. de 2015

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I bought out my lease. It lowered my payment. I'm very happy! Joe was really nice. I Look forward to buying my next car there.

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smilingcindy

30 de mar. de 2015

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Amir Rahmoun was helpful and understanding with my need to replace my vehicle. The service by Amir was great and I was able to leave with my new Honda Civic. The experience was pleasant and I am please with my new purchase. Thank you Planet Honda team.Cindy

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Kwesi Ampiaw

30 de mar. de 2015

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wan lin is a great person and nice love the new car. nice people to deal with.

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JoJo

27 de mar. de 2015

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Moe Rahmoun was the man! We went to Planet Honda pretty much knowing what we wanted. Moe took all the time we needed to decide. We could not believe his patience. We are so glad we chose Planet Honda and more glad Moe met us at the door. We bought a Touring. In white! That turned out to be the hardest decision. The color. Moe even treated us to breakfast. What dealership does that! Go there! Ask for Moe! Have fun! Go hungry!

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Mandiar

27 de mar. de 2015

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Went in to renew a lease and drove away with a purchase. Mr. Kaleem, the salesman, was friendly and helpful throughout the process. I didn't feel any pressure and the decision to buy instead of leasing was all mine and I'm very pleased with it. Also, love the new CR-V.

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selder

26 de mar. de 2015

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I have to take a moment to express my deepest gratitude! Kristin and Mr. Stephen March took customer service to a new level. Friendly, courteous, attentive, understanding and timely are just a few words I can use to describe my experience with these two great people! My day started off bad, but I was assured that it would soon turn around. I explained that my daughter was in school and needed to be picked up by a certain time and again, I was assured I would be done in time to get her. Not only did I get the vehicle of my choice, I was consistently being checked on throughout the waiting process. I was even told a few jokes to help cheer me up bc I was a little down. I received all around great customer service. Kristin and Stephen could have only been focused on the sale, but they also took it a step further and did the best at cheering me up! And it worked! :) They were funny, informative and caring and for that reason alone I look forward to a continued relationship with honda. Thanks you guys! I will never forget my experience with you.

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Christine B.

24 de mar. de 2015

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My friend leased a Honda Civic from Ryan McKinzie yesterday, March 23rd 2015. I was with my friend throughout the entire process. Mr. McKinzie was superb. He was extremely helpful and knowledgeable. Mr. McKinzie is definitely an asset to Honda.

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JHoward

23 de mar. de 2015

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I recently purchased a Honda Civic and was extremely pleased with the service that was provided by Anthony Hartley. He is very knowledgable and displays true professionalism. I would highly recommend Planet Honda in Union NJ and Anthony Hartley.

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ZedaJustiniano

23 de mar. de 2015

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My experience with Plant Honda was great! I recently purchased a 2015 Honda CR-V Ex. My sales person Ryan McKenzie and he was truly excellent! He took care of all my concerns answered all my questions and went out of his way to make sure I was well taken care. By far this was the BEST experience I have ever had, he made the new car purchase quick and simple making sure I was comfortable with every step of the process. He also called me a the next day to make sure everything was to my satisfaction with my new car.I recommend going to see Ryan McKenzie at Planet Honda if anyone needs a new car! I know I will.

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josenieves

23 de mar. de 2015

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"Excellent Service" I highly recommend Planet Honda in Union, NJ. My wife and I leased our second Honda CRV , been the first time at this dealership and had a Great Customer Service experience with David Brown. He was very knowledgeable and genuine . He left me with a positive thinking after leasing our car. He walked me through all my options and helped me make a decision. He is one of the most pleasant and knowledgeable salesman that I have ever dealt with. He is a true asset to the company and I would highly recommend him and the dealership to everyone.

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popbass7

21 de mar. de 2015

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Had a very good experience! Both Ali and Frank was on point what i want from what i want according to my lifestyle and pricing! And also put me out my old lease!

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Mario

20 de mar. de 2015

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I just purchased my CRV here at Planet Honda. If it wasn't for Eduardo my salesman I don't think I would of left with my new vehicle. Him and his manager were great and finance too. So if you like a friendly environment and a great deal come to Planet and ask for Eduardo. He is very patience and will make sure you feel comfortable.

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PreciousG

19 de mar. de 2015

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Hi, Just want to say that I had a great experience purchasing my new Honda Crosstour from Kaleem. He was very helpful and I really appreciate how easy the whole process was. Kaleem is warm, friendly and calm and made me feel very comfortable. He helped me understand all the gadgets in the Crosstour and helped me set up the phone, etc. I thought he did an excellent job and I really enjoyed my experience and I love my new car. Precious G.

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Carene Petrie

19 de mar. de 2015

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This dealer was great. My sales consultant, Carlos was the best. He is very sincere and offered the best deal possible! I would highly recommend him to anyone!

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Raja M

18 de mar. de 2015

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Before I walk in to planet Honda I went to open road and viphonda. I was surprised by the deals they have on Honda Accord and cr-v. It will $1500 difference. Still I bargained and they reduced another 250$. The sales person Stephen March was friendly and he explained everything patiently and answered all my questions and clarified all doubts. He created such a friendly environment that made my buying experience peaceful without any confusion. Thanks a lot Stephen and whole team at planet Honda. I strongly recommend this dealership.

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Howard

16 de mar. de 2015

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I highly recommend Planet Honda in Union, NJ. I purchased my first Honda three years ago at this dealership and had a very pleasant experience with Anthony Hartley. He was very knowledgeable and genuine. He left me with a positive feeling after purchasing my car. Three years later I returned to see Anthony Hartley. He walked me through all my options and helped me make a decision which made the most sense. He is the most pleasant and knowledgeable salesman that I have ever dealt with. He is a true asset to the company and I would highly recommend him to everyone.

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zonia

16 de mar. de 2015

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My name its ZONIA CHAVEZ i bought an accord my experience with the dealer was very good he provide good service and answer all my questions and made me feel very satified with my car.

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lmondf

16 de mar. de 2015

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I am so thankful that I came to Planet Honda for my new car. I have happy with my new car. I would like to say thank you to MO for offering me his service, as well as Levie who helped finalizing the paperwork. I strongly recommend others go to Planet Honda to get a car. They will work with you.

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dang1909

16 de mar. de 2015

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Jeremy is fantastic. You hear the horror stories about people playing games with you at the dealership - you won't find that here. Jeremy was able to work out a great deal, very friendly, and a straight-shooter. Highly recommend Jeremy and the rest of Planet Honda.

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Lovely

16 de mar. de 2015

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Jeremy was great and so were the other employees. The service at this dealership was amazing. We were happy to purchase our first Honda here. Nothing to complain about from the minute we walked in to the min we drove out on our new car.

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e_crespo

15 de mar. de 2015

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My experience with Planet Honda was great! Ron Rajnai was truly excellent. He made sure he answered all my questions and went out of his way to make sure I was well taken care of. I will definitely recommend anyone to go to this dealer! Thank you so much Ron!!!! :)

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EveyR

14 de mar. de 2015

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My salesman, Jeremy was great. Although the process of negotiating took long time, Jeremy consulted & introduced his manager to get the final deal done. The location is not on the best route, it gets very congested after 10 am. The dealership is immaculate & it has all new models to view throughout the showroom. Everyone treated me with respect and would recommend highly (ask for Jeremy ).

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kik890

13 de mar. de 2015

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I ACTUALLY BELIEVE IN MY HEART THAT ONLY FIVE STARS UNDERESTIMATES THE EXPERIENCE OF BUYING A CAR AT PLANET HONDA. MARGIE WAS CLEAR AND EXACT ON ALL PROS AND CONS OF OWNING A HONDA. YOU CAN TELL THAT SHE HAD COMPLETE CONFIDENCE IN HER VEHICLES, WHICH MADE ME FEEL COMPLETELY COMFORTABLE.

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Nicobar

11 de mar. de 2015

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Excellent service I would recommend Stephen to anybody for sales . It doesn't get any better or easier than him. It was also a pleasure dealing with his associate Frank in finance. This is my new place to buy my cars.

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jane&Anthony716

10 de mar. de 2015

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I've been to several dealers looking for the right price and car. When I came in I was greeted by Ali Salazar. he walked me threw the whole process, listened to my concerns, worked with my budget, went above and beyond to help me and my family get in a car! He was very polite and really worked hard with my budget. Which I know isn't easy.....(past experiences with other dealers turned into nightmares fast!!!) He was very patient with us.. and especially our kids. We had a great experience. We are very happy such a sigh of relief!!!

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Tonya

9 de mar. de 2015

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The customer service at Planet Honda is exceptional. I was able to purchase my 2014 Honda accord within two hours for a great price that fits my budget. My salesman Ron was very knowledgeable about the car as well as competitors pricing. Before coming to PH, I had already been to two other dealerships and was not comfortable. Thank you very much to PH and their salesman Ron!

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lunciasj11atgmail

9 de mar. de 2015

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From when I stepped on the car lot and met the best sales guy antonio it was a great experience and I got an accord that I wanted.. You need to believe Antonio and planet honda have your back on making a great deal, I'm sending family and friends whenever I can recommend them..

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Dtatulli

9 de mar. de 2015

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When I came into Honda I was approached by Joe (tall, bald, wearing a suit). He shook my hand, was polite and friendly. I felt he listened to me and worked to keep me within my budget. His boss (Jimmy? Jaime?) was also very nice. I look forward to my future with Honda.

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giants9178

9 de mar. de 2015

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I had a wonderful experience with your salesman, Anthony Calenda. He was very helpful and knowledgeable about the Honda Civic and really cared about my needs. He took my budget into consideration and helped me with understanding the costs involved. He was very patient and just a nice person to deal with. I would recommend him to anyone buying a car.

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DebLovesCRV

9 de mar. de 2015

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I just bought a CRV from this place, and I have to say that it went better than I anticipated. From the moment I stepped into the dealership till the moment I drove away with my new car, I was treated with respect, got all the information I needed and helped me getting the best deal possible. I just wanted to thank Eduardo Huaman and his manager Chigbo, without them I wouldn't be so happy driving my CRV.

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gregory r

9 de mar. de 2015

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I had a wonderful experience with your salesman, Anthony Calenda. He was very helpful and knowledgeable about the Honda Civic and really cared about my needs. He took my budget into consideration and helped me with understanding the costs involved. He was very patient and just a nice person to deal with. I would recommend him to anyone buying a car.

HD

Happy Driver

8 de mar. de 2015

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My salesman, Ron Rajnai was great! Helpful and professional I was struggling with a car needing repairs, and Ron helped me go home with a new car with almost the same monthly cost, minus all the worry about break-downs/driving safe. I didn't feel pressured or rushed, and he made sure I got what I needed for an affordable price. He took all the stress out of the process. For anyone worried about hard-sells and bad choices at a dealership - and that's most people - I fully recommend going directly to him.

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fondina624

5 de mar. de 2015

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This was my second time doing business with Planet Honda. I worked with Ryan McKenzie (Sales) and Levie Frank (Finance) both times, and their professionalism was a big reason that I chose to come back when I decided to trade in my Pilot for a CRV. I feel that this dealership provides excellent customer service, and really shows appreciation for repeat customers. Their pricing is also fantastic. I really like this dealership as a whole, but the quality of service and committment to full disclosure throughout every step of the process by Ryan and Levie are the main reasons that I will continue to come back to this dealership and refer them to friends and family. Thank you both for making this such a positive experience.

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xyz

4 de mar. de 2015

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Our salesman was Aladdin Agina & Kero was the sales manager. They were both excellent & I recommend them highly. Aladdin gave us an excellent deal on our used 2012 Honda Accord LX-P. We got a good deal on the trade in of our Oldsmobile. We have no complaints. I had to call back at night about the wheel locks & Aladdin answered my questions. I had to go back to get something out of my old car & Aladdin helped me again. Ask for Aladdin !! He is knowledgeable, efficient & easy going !!

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Cori021

3 de mar. de 2015

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I really enjoyed working with aladdin when I bought my car! He was very easy to work with and I would recommend planet Honda for buying a used or new car.

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Pitru

3 de mar. de 2015

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Never do business with this dishonest & liar people. They put their internet price for used car competitive, when you ask them to give you out-the-door price on phone or email, they ask you to come to their showroom. We spoke to Estar & she said that their will be taxes & registration fees, nothing else and asked her to come to showroom. Believing her word we drove 40 mins & after test drive & everything else, the salesman "Danny" mentioned that there is $695 appearance fees in all their cars+$99 nitrogen tire fees+$399 documentation fees apart from taxes & registration fees. We didn't negotiated price, we were ready to pay full listed price, and take the car same day, but all these fees threw us off.If they would have told us about all these fees on phone itself, it would have not wasted our time. They don't have value for anybody else time & they don't feel sorry for that.They also play cheap sale trick with you, where they try to call some other dummy interested party in front of you on speaker & tell the other dummy person ( one of their own) that they can't accept their offer & price is not-negotiable. Worst sale trick ever, what they think that we don't have any brain.Please take your business somewhere else & save your effort, time & money.

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yvesexc112

3 de mar. de 2015

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came in to planet honda looking for a new crv moe helped us out evrything went well we love our new crv thanks to the planet

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Lavaun B

3 de mar. de 2015

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I walked into the Union location no knowing what I am going to get. Withing minuets my sales consultant Alfonso Douriet was on point, he took his time and walked me thru inventory until I saw some cars I liked, completed my test drive, paper work the whole nine yards :), needless to say I am very please/happy with my purchase and with Alfonso's assistance. I will recommend Planet Honda to anyone looking for a new/used car. Great Job Guys. Lavaun

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marclyne

2 de mar. de 2015

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I entered the dealer with my nephew, who raved about the salesmen and the managers at the dealership. He convinced me into going to the dealer because the people were kind , respectful and above all worked with their clients. After a wonderful experience with the salesman Francis Duah, I knew I made the right choice. I was satisfied until I had to work with the finance person, Richard Scott. I was taken by surprised when he started to lose his temper, when my nephew explained I did not need the extended service. He asked my nephew not to touch the paper and stated: "who is the car for ?" (knowing my name was on all the documents), frustrated by his approach my nephew stated: "I AM". My Nephew explained he did not have to sign any extended services this morning when he leased his CRV. He responded maybe because you were not approved. We moved on as my nephew speaks to me in my home language and Mr. Scott says: "excuse me", with a deep stare, "are you talking to me?", I responded and said "No, he is talking to me" and Mr. Scott says: " I thought so". I asked him to please stop and move on. He then looks at me and says, "You need to tell me right now who will be driving this car, I don't want any false documents and you are being recorded. I looked at him and said , I will and he stated that is not what he just said, you can not lease the car and have him drive it". I looked at him and said sir, he did not say that. He keep going on and I said I am getting frustrated now and he says me too. I stated my nephew has four cars, and does not need to drive my car. He continues to carry on and I then stated: "I rebuke you in the name of Jesus". He respond with: "So we are bringing Jesus into this?" , I respond: "Yes, because I am trying to defuse this, and you just won't stop." Mr. Scott then states: "Oh I was trying to protect you, because the camera is recording." I stated: "Thank you for protecting me." He ask me to sign the papers and read them because people come back thinking they brought a car they leased. My daughter was with us and started to laugh and he says yes some people think leasing is buying. I proceed to sign my papers ignoring all additional comments he made. It was terrible after leasing four cars and referring me my nephew was being disrespected in my presence. Because of this experience it is hard to score all areas a five. I spoke to one of the managers and he apologized.

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Kmc35

1 de mar. de 2015

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I turned in my lease and left with a 2015 Accord.. Love it! Stephen March was great! Everyone is very friendly. Great team.. I would definitely buy another car from Planet Honda.

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Paige

26 de feb. de 2015

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I did not have the best experience, the whole thing was frustrating and stressful, but Ahmad, my salesman did his job, and helped me as best he could. Jason the finance guy was awesome, the only positive thing about the situation. Boss man is a jerk and only feels the need to be nice to make the sale.

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linmar63

26 de feb. de 2015

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Wasn't looking to terminate our lease early, but Planet Honda called and luckily Ron was the salesman. He is easy going, extremely knowledgeable and a great guy with whom to work. He worked very hard to meet our requirements, answered all of our questions and was never pushy. He only wanted to please us and make sure we were satisfied customers. AND WE ARE!!!! We would recommend Planet Honda to anyone we know. Dave Brown was working with him. He was a very interesting gentleman and definitely has good potential. He, like Ron, knows how to talk to people. That is half the battle. This is our 4th Honda Accord and we keep coming back.

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adfs2k

25 de feb. de 2015

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Ended my lease and purchased a new 2015 vehicle. Had a friendly, quick, and easy shopping experience. I love my new HONDA. Thank you, Frankie!

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Missy

23 de feb. de 2015

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The best car dealers in the world!!!!!, professional, efficient, friendly & fair. My salesman was Francis Duah he is just amazing,anticipated my needs & knew exactly what I wanted, Mr C.Mraekwe just wonderful!!!!

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k.smooth

23 de feb. de 2015

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I had the greatest experience with Frank he sold my wife a pilot and she basically lives in that thing. Which isn't good for me but long as she happy. I thank you very much bro we have 4 kids an the space is just awesome. Everyone go see frank!

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Missy

23 de feb. de 2015

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Having previously leased from this dealer, I have had only positive experiences, professional, efficient, clean & just wonderful people!! I have had the privilege of dealing with the same salesmen three times, in particular Francis Duah & Mr C.Mraekwe, just amazing, my finance person was Richard Scott, explained the entire payment process in detail in full, not walking away with question marks. Overall, a wonderful experience, only from my guys at Planet Honda in Union, NJ.

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matthewross1987

21 de feb. de 2015

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Have you ever been verbally assaulted in a car dealership? I have. Read on: Planet Honda is a greedy corporation that only cares about you until you purchase a car. About two months ago, I bought a CPO vehicle. Part of the deal included a written agreement that the service department would cut an additional key for the car. I've been struggling to get this accomplished for over a month. On my most recent attempt, I followed the instructions given to me by the salesman and drove to the dealership on a Saturday to have the key made. Upon arrival, I called to let them know I had arrived. On the phone, I was told that they couldn't help me today because it was too busy. Then, the used car manager took the phone and started telling me that they couldn't help me. Then, he hung up on me mid-conversation. I proceeded to enter the dealership to inquire about having the key made. At this point, the used car sales manager verbally assaulted me in the used car showroom. He was yelling at the top of his lungs to the point that customers and employees in the room were all looking in his direction to see what was wrong. "We've never cut a key for a CPO car before!" "It's a Saturday and I don't have time to deal with you!" "LEAVE! Go, we're not helping you!" This man was red in the face because he was yelling so loudly.To make a long story short, I will never return to this dealership. EVER. I would rather overpay by a few hundred dollars than allow this company to receive my hard-earned money.

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Dave

21 de feb. de 2015

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Ok first of all if you go to this place go to Ali. He was the nicest salesperson I have ever had in my life. I actually bought 2 cars from him in 1 day. A odyssey for my wife and a accord sport for myself. He gave us a super deal which no other dealership could have beaten. This salesman was not pushy, or gave us any pressure like the other sales guys at this place. Go to Ali, I promise you won't be disappointed. Thanks for your help Ali.

DA

Dawnjasberry avid n.y. sport fan

20 de feb. de 2015

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I came to this Honda dealership dejected in my mind i wasn't going to get the car i wanted i was goin to get the run around and end up wit some used Honda that i didn't want base on my credit history which was far from great i had counted myself out before i sat down. I said my prayer and started to converse wit the dealer and 5 min into our conversation i knew God had put me in the right seat. He ask me about the car and the features i wanted afterwards he took me downstairs to pick out the car i wanted and they were all 2015 models and i saw this 2015 Accord Sports Model and" yes it was love at first sight " now on to the banks and let me tell you this dealer and the finance ppl went hard for me meaning they went back and fourth nonstop doin everything humanly possible to see me in that car. Inclosing i drove away in a 2015 Honda Accord Sports Model wit 2 miles on it. It's been 5 days since i drove away in my brand new car and i'm still on cloud nine I LUV THIS VEHICLE!, my car notes are affordable to my budget And i'm so very grateful and i thank God for this dealer Kaleem Wyne.....Thank you Kaleem you made my expreience at Planet Honda nothing short of wonderful and thank Planet Honda for you caring hospitality and i would recommend this dealership and especially this dealer Mr. Kaleem Wyne to anyone even thinking about purchasing a honda vehicle ask for Mr. Kaleem Wyne it would be one of the best decision you could make.

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Mohammad

19 de feb. de 2015

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I have been with Honda for over 9 years now. I have always been treated with the upmost respect from Kaleem. He always listens to my needs and I am able to always find a viable solution. Kaleem is the only person I will deal with as he treats me like I am one of the family. I just purchased a 2015 honda Accord. I thought I was in love with my Toyota Camry until I drove the Accord. I have only had it a couple of days but am falling in love with my new vehicle.

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bobbyxxiv

18 de feb. de 2015

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Planet Honda has been a great experience for us over the years and Stephen March has been our salesperson...he is a knowledgable pro with exceptional service. We would use him time and again.

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Rob C.

18 de feb. de 2015

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Planet Honda has been a great experience for us over the years and Stephen March has been our salesperson...he is a knowledgable pro with exceptional service. We would use him time and again.

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creaciones4u

17 de feb. de 2015

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The customer service was professional, but also very nice. They met our needs and went beyond what was expected. Ms. Monika met us and led us to a great salesman. Mr. Harrison met us the whole way with our questions and needs. Thank you.

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Jessica1

17 de feb. de 2015

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I walked into Planet Honda on a busy Saturday & was greeted by Ali so politely. He sold me my brand new Civic EX-L! He knew the car better than I did, made me fall more in love. Overall experience was amazing! I'll send ANYONE to Planet Honda but to Ali!! His customer service levels are HIGH & he knows his Hondas. Thanks Ali I appreciate your help!! Ill be back!!

GE

great experience

17 de feb. de 2015

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Francis Duah help my wife and I on 2 vehicles with a smooth transition. .

NG

NY Giants Fan

17 de feb. de 2015

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Agustin Olivera did an excellent job in helping me with the purchase of a new 2015 Honda CR-V. This was my first Honda purchase and Agustin was patient in answering all my questions. I appreciate the time he took showing me all the features of the CR-V. Agustin was exceptionally knowledgable, friendly, & one of the best sales person I encountered. He wrote out the deal, worked with my budget and kept his word. I couldn't be more pleased with my decision. Positive experience from salesperson, manager to lease/finance. The process was easy, quick and smooth. I'm very satisfied with my new CR-V. Without a doubt, I would refer family and friends to Agustin! Thank you again!

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Babajoone

16 de feb. de 2015

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Bought a new crv from planet honda recently had a great experience with the salesman Steve march he was very helpful and had answers to all my questions he made the processes very easy and gave me a great deal I will be buying all my cars in the future from planet honda and would recommend it to all my friends and family

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Victor G.

16 de feb. de 2015

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I was very pleased with the sales representative and the overall experience at Planet Honda. I will definitely recommend others to visit this dealership to purchase a car.

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mtorres365atyahoo.com

15 de feb. de 2015

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This was our second time within 1 year that we came to the Honda dealership to buy a car from Mr. Rafael Castiblanco. Both times, he was very helpful, pleasant and very professional. He answered all our questions with great patience. He provided us great customer service. Rafael is an excellent salesman. I would definitely recommend Rafael Castiblanco and this dealer to everyone. We are planning to come back within the near future to buy our 3rd car and only with Rafael Castiblanco.

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Niejah Fisher

13 de feb. de 2015

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I had the pleasure of working with Joseph for two cars. He was very friendly and polite and helped get the job done. I recommend anyone looking for a used car at planet Honda to go to Joseph because he will get you the best deal for your money, guaranteed!

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JoeAsp

11 de feb. de 2015

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We always have a positive experience at Planet Honda! This is our fifth purchase with this dealership. There is a reason we keep returning - excellent customer service, knowledgeable sales staff and fair and honest dealings. Every interaction at Planet Honda has been quick and easy. Our salesman, Anthony Harley is always professional and easy to work with. The sales and service departments are friendly and helpful. Great people, great place!

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mespos8383

10 de feb. de 2015

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A positive experience. We would refer Mo to a friend. He was fantastic!!! Very knowledgeable and not all pushy. He made leasing a great experience.

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lunciasj11atgmail

10 de feb. de 2015

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Neede a car for work went in not sure if it was possible to drive out with a car but antonio helped me out and made it happen . Thank you

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Mike

9 de feb. de 2015

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I'd never bought or leased from Planet before, but I've had both my Hondas serviced there, both for the reputation and proximity of the service department. My previous sales experiences there had been less then stellar. This time around, that all changed. I went in torn between two models, and Jeremy eagerly and patiently helped me arrive at a decision, putting up with much waffling on my part. Once I reached a decision, we arrived at a mutually agreeable lease deal, and he walked me through the paperwork. What usually is a long, protracted, and highly unenjoyable process became (relatively) painless and easy. When the time comes to replace my other Honda, my first call will be to Jeremy, to see what kind of magic he can work for me.

HL

Honda Lover!

9 de feb. de 2015

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I have been looking for a Great deal and only Honda Planet could help me!! I'm so happy with the great service and my new car!! The sales guy was awesome: he knew exactly what I wanted and he kept me at the price I wanted to pay. I'll always go here and send all my family to him. Thanks Agustin Olivera for all of your help and patience! See you in 3 years when my lease is up :) !!!

JR

Jess Ramos

9 de feb. de 2015

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I just purchased my new 2015 Honda CR-V. I am definitely in love with my new vehicle. This car drives very smooth, it is excellent in gas. My family is so happy with my decision, and the kids are super excited everytime I mention we are heading out. I recommend anyone to stop by planet Honda definitely ask for Kaleem he is excellent at what he does, phenomenal salesperson. He is awesome with breaking down numbers to make his customers feel at ease and comfortable, and it's a guarantee he will try his hardest to get u a fantastic deal! I love my new car. Thank you Kaleem.

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albino

8 de feb. de 2015

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very kind workers very polite. representative told me everything i needed to know. tried to get the best deal possible. was great help with paperwork. even called back to see if everything was well. very good dealer and sells person.

JA

Joe A

7 de feb. de 2015

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We always have a positive experience at Planet Honda! This is our fifth purchase with this dealership. There is a reason we keep returning - excellent customer service, knowledgeable sales staff and fair and honest dealings. Every interaction at Planet Honda has been quick and easy. Our salesman, Anthony Harley is always professional and easy to work with. The sales and service departments are friendly and helpful. Great people, great place!

A

Alamp20

4 de feb. de 2015

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I officially purchased my 2015 Honda Civic! Ali made it his mission to assist me with my purchase. His diligence secured my place at Planet Honda, and his personality was great! I would totally recommend Mr. Salazar!

OJ

Original Jersey Girl

3 de feb. de 2015

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I brought my 2015 Honda at Planet Honda! Their sales person Anthony Hartley was very helpful! He was available to answer all my questions and I was completely comfortable. I highly recommend!

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steevelc

3 de feb. de 2015

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Ron Rajnai and Levie Frink are two amazing people. My experience at planet honda in union NJ was wonderful because of them. They had a wealth of knowledge about everything and made sure I understood the whole process of buying a new car. They made me feel important and was sure that everything was for my best interest. There customer service is astounding. Planet honda is blessed to have two amazing people!!! Also Gang Wang was able to make an impossible situation for me possible. He has a great personality and made me feel comfortable there.

MD

Michelle DaCosta

30 de ene. de 2015

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I went to planet honda on the 21stof January 2015just to get an oil change n a overall check on my 2013 honda Crv I was about to leave when I received a call from Ms Kristen Shans offering me a chance to lower my interest rate on my car at first I was hesitant about the whole idea but when she explained the process I said why not give it a try so I was then introduced to Mr Kaleem sales consultant he was such a pleasant guy he explained the process so I decided to go ahead n get a 2015 crv I was very pleased with the whole processof bbuying a new car again but a bit scared at the same time after the process of buying the car I was turned over to Mr Levie the financial manager where he made me much happier than I have expected the service I received was spectacular'breath taking I love it thank u guy's for everything I'm so happy I made the choice to precess a new car

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padilla

28 de ene. de 2015

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My husband and I went to the dealer Saturday to purchase our car. Ron was excellent he worked with us from start to finish he was very professional and very helpful. He answered all of our questions about the car, price ext. I love this dealer that is why we always come back to Planet Honda Route 22 they are simply the best. Thank you!!!

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Frank

25 de ene. de 2015

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Best car buying experience ever!!! Dimitri was our sales rep and Joe was the manager. They both were amazing. It was a hassle free experience and they don't make you feel like you are being taken, like at so many of the other dealerships we walked out of. I would highly recommend going there.

CK

Christian-A, Kwame

21 de ene. de 2015

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I have always been dealing with Planet Honda since I moved into New Jersey seven years ago and I have found them to be very efficient in their services. The customer service I received, led by Francis Duah, was just splendid and makes you feel at home. Though the buying process was time consuming, I think at the end it worth it. The facility is very spacious, neat and clean, and properly layout to make the buying process move smoothly. I will recommend Planet Honda to anyone who wants to buy a new vehicle to do business with them.

CT

Carmen Tirado

20 de ene. de 2015

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I purchased a New 2013 Honda CR-V. I have taken it in for repairs six times within ten months. I have a horrible rattling noise under car when I turn car on ,mainly in the mornings. First I was told there's a lot of potholes in my town that could of damage something. After speaking to manager about this ignorant comment I was told to bring and leave car in overnight......to. Make long story short,by fifth time a mechanic told me h is having same problem w his Honda . It's called a cold start crank n its normal just annoying to hear...he says its oil regenerating in pan and until they figure a solution there's not much I can do........I'm highly upset, this is a fairly new vehicle this is crazy no solution,no recall I just need to deal w it.....insaneeeee.look up in you tube n you will hear it......dissapointed not even the word

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Romance

18 de ene. de 2015

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From the first email with Jennifer Marin to the emails between myself and Nicolette Maggio this dealership has been open, honest and professional.I finally came in two months later and I met with Nate Daniels, and he was the most professional, compassionate & sensitive (I was ill and had a death in the family) sales person that I have ever met. He talked with me and discussed my options and helped me to make the best decision for me and my family. Nate is a very knowledgeable sales person I have run across in a very long time. He knew alot about Honda Cars and their features. Thanks to Nate Daniels I ended up purchasing a 2014 Brand New Honda Odyssey. Thank you, Nate for all of your help!!! I will send everyone to you, so that you can assist them with the care and professionalism you showed me.Jennifer Marin and Nicolette Maggio Thank you for all of your assistance!!! :)Romance C.

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Jadburns

18 de ene. de 2015

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Even though the process was long. I am so pleased with what I was able to get. The salesman Alfonso Douriet was a great help he walked me through every step of the way. If you are looking for a great used car and need a salesperson go see him, he will definitely get you into what you need.

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jjpham57

6 de ene. de 2015

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I ended up purchasing a new Honda Civic from Planet Honda recently and I have to say that I was very impressed with how easy going it was. Working with salesman, Jeremy, exceeded beyond my expectations and I was made to feel totally comfortable with where my hard earned money was going to. I already have and will continue to recommend Honda Planet to anyone and everyone! Thank you!

MS

M Shaheed

5 de ene. de 2015

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We leased a new Honda Odyssey 2015 from Planet Honda. This is our third Odyssey lease but first from Planet Honda. The sales person was Mr. Kaleem Wyne. Leasing/purchasing a vehicle is always a stressful process - but Mr. Kaleem put me on ease and comfortable at the very beginning. He was very polite and great to work with. He worked with me to get the negotiated deal. I will definitely recommend Mr. Kaleem atPlanet Honda to anyone shopping for a new car.

CL

Civic Lover

5 de ene. de 2015

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I went to planet honda and recently purchased a new honda civic. My experience there was a very easy going one and working with salesman Jeremy exceeded beyond my expectations. I was made to feel very comfortable with where my hard earned money was going to. I have already and will continue to recommend planet honda to anyone and everyone I know. Thank you for an incredible and peace of mind experience!

C

CivicLover

5 de ene. de 2015

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I am very pleased to say that my experience in purchasing my Honda civic at Planet Honda was a very easy going and memorable one. Working with salesman Jeremy helped to ease my mind with where my hard earned money was going to. I already have and will continue to recommend Planet Honda to anyone and everyone. Thank you for an incredible experience!

TU

teri ure

4 de ene. de 2015

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My husband and I were looking for a 2015 Honda Fit. We were in contact with three different Honda dealerships near our home searching for the right model and color for over one month! We decided to contact Planet Honda which is close to his work since nobody else was helpful. Stephen March located my husband's first choice color within a half hour and then had it delivered to the dealership the following day. INCREDIBLE! We went from waiting over a month from three dealerships to getting the car within 24 hours from Planet Honda because of Stephen March! We can't thank you enough! FANTASTIC JOB!

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Tmcdaniel242

4 de ene. de 2015

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Francis was the best salesperson I have ever met. He was very PROFESSIONAL and HELPFUL. He DID NOT try to rip me off like previous car dealership. He made sure I got the care I wanted and made sure I could afford. I HIGHLY recommend him when looking for a car. Thanks, Tiffany M.

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Dean S.

3 de ene. de 2015

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I was referred to Planet Honda by one of my good friends, and I had a great experience. The Sales Associate, Mike Hanna, was of great help and provided me with a great experience. Also, the Finance Manager, Delio Coutinho, was very precise and informative when it came to the buying experience. Both were very helpful in all aspects and made the experience a great one. I highly recommend Planet Honda and their great service!

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bherbert

29 de dic. de 2014

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I know car dealers are know to be "pushy", but I must say that our experience at Planet Honda with our salesman, Nate Daniels, and the finance person Jason Trotte, was excellent. While they informed me of all details and options available, they were not "pushy", let me make up my own decision in my own time.I am definitely pleased with the entire experience and would highly recommend them and Planet Honda.

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rosetta

27 de dic. de 2014

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Was torn between two vehicles spent quite a bit of time with our salesman EDUARDO HUAMIN who was extemeily patient and very knowledgeable with the Honda CRV 2015 that we purchased. This is our second purchase from this dealership. There is no pressure with the buying process and the information that we received form Eduardo was extremely helpful

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KimM.

26 de dic. de 2014

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This was my first actually buying experience. Ive owned a car before but never wanted to go through a dealer for fear of the bad reps that dealers are sometimes known for. I was quite surprised at how easy it was. Our salesman Rafael was very easy going and quite understanding of what I was looking for. He made every effort to take my needs into consideration and offer me a good deal on an excellent car. I would recommned him highly and the staff at Planet Honda because they take the time to listen. I brought a used car that I am highly confident in and completely pleased with. This may have been my first experience but it will not be my last.

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lucia16

21 de dic. de 2014

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I start to deal with Stephen March and Eddie Amorin since 1999, I am pleased to deal with them because they are highly professional and hospital.This month I bought two cars for my two sons which made them a second generation of Honda buyers in my family, I remember when I bought my first car I took them in the stroller and this month they drove away in their own Honda cars.Also I want to thank Mr. Levie Frink for his help.

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dfleonia

20 de dic. de 2014

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When I arrived Planet Honda at 6:30pm with Honda driver last night to get my temporary key in order to drive the car back to the dealer to make the new key to repair the borken key, Jonnathan Ventura, the manager has gone above and beyond to help his customer. He put his customer first, thinking in their shoes and arranged the excellent services. He also stayed late and arranged his staff to help me out. We would like to send our heartfelt thanks to Jonnathan, his staff and Planet Honda! This is the best dealership in the neighbourhood. We highly recommend this dealers to others.

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Akansh03

19 de dic. de 2014

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Buying a car can seem like a daunting task for most, especially if you're in the market out of neccesicity vs. desire. I'm happy to report that my expirience at planet honda was a very pleasant one. :) I would definitely recommend the dealership to anyone looking for a new or used Honda at a fair price, while dealing with friendly & pleasant professionals! :) When I first walked in, I had a hard budget in mind as to what I was willing and able to afford. Within moments of speaking with a sales rep & informing him of my price stipulations, he went ahead and brought over a new car sales manager for me to speak to. The manager asked me what I was looking for & my realistic budget. Since my modest budget couldn't accommodate a new car, he was kind enough to suggest I speak with the used car area side, instead of wasting both of our time & "selling" up. Once I was walked over to the used car side, I was introduced to Joseph Harrison (Joe). Joe was a great listener and did a great job of understanding exactly what I was looking for and what I was willing to spend. We didn't waste much time, and I sincerely appreciated his candor. He showed me a car he thought might fit the bill, and it did! It was a 2013 Honda Insight with only 17, 000 miles on it. It appeared to be in excellent, almost brand new condition, and it was within my budget! I had come to the dealership close to their closing time on a Saturday evening, yet Joe was very patient in answering all of my questions...working with me in helping me get the lowest price the manager would permit, and best of all, he did it all with a smile! :) I left the dealership that evening, happy with the offer but not able to commit on the spot. I wanted time to sleep on it and then follow up on Monday. Joe was very understanding and wasn't pushy at all. He was an absolute pleasure to deal with. The next business day, I text Joe (he gave me his cell for any questions) letting him know I was interested in extending the offer and purchasing the car. I went in, we did the paperwork, I was in & out within two hours, with a beautiful car I was very happy with! :) This was the smoothest & fastest car buying experience I've ever had and I would highly recommend Jon & Planet Honda to my friends & fam, for their car buying needs! :) P.s. While Joe was running around trying to get all that paperwork done for me, and get me set up with financing, there was another sales rep, Khari Harper, who was very friendly and kept me company & it made the time fly by in such a pleasant manner. :) Planet Honda really does have the friendliest & nicest sales people I've ever dealt with!!!

MB

Mrs. Barreau

17 de dic. de 2014

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Purchased a new CRV from planet Honda and just wanted to say that John Colarte was a great salesman. Enjoyed the process and his hospitality during the time spent at the dealership. I would recommend anyone who is seriously interested in purchasing a vehicle from Honda to visit planet Honda and ask for John Colarte.

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Dave

16 de dic. de 2014

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This the third car I have purchased from Planet Honda, Union, NJ. All three have been from Sales Consulant Kaleem Wyne who makes the buying "painless" and "Honest." I am a Honda "guy" and will continue to purchase / Lease my Honda's as the quality of the vehicles are outstanding. I will recommend visiting "Planet Honda" in Union, NJ and sitting down and talking with Kaleem!

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goodnesssmith

15 de dic. de 2014

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A few weeks ago, I was looking for a new vehicle and decided to give Planet Honda a try. My salesperson was Khari.H. He was professional and courteous. He explained to me everything that I needed to know about the vehicle I was going to purchase. Everything went very well and I will definetly recommend Planet to my friends.

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Mrwilliam1

15 de dic. de 2014

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this guys are bad, I went there and tried to buy a car, but when we disagreed the gm was a nasty man and the other guy with the long sleave polo shirt was worst, very confrontational DONT GO THERE, GO DOWN THE ROAD TO HILLSIDE OR VIP trust me

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simpleguy628

15 de dic. de 2014

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I had a great experience at Planet Honda. The staff salesman ali was great, is friendly and professional. I love my new car and would recommend this place to anyone. i love my new honda...

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laura.faulkner.3382

14 de dic. de 2014

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This is a great dealership. Friendly and helpful staff. Good service. Fair prices. Lowest interest rate I could have gotten anywhere. I would recommend this place to anyone.

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laurafaulk

14 de dic. de 2014

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I had a great experience at Planet Honda. The staff is friendly and professional. I love my new car and would recommend this place to anyone.

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jespinoza47

13 de dic. de 2014

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I went into planet honda not knowing whether I was going to find an affordable car for sure and left with an amazing deal thanks to Antonio Matos and his manager Kero. Thanks Planet Honda for making it work.!

KR

KidZerep/Willie R.

13 de dic. de 2014

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We went to Planet Honda 2 weeks ago to lease a car but ended to finance it anyway. With the help of Mr. Efren Picado , buying the car was an easy experience. This guy is very helpful and nice to deal with. Keep up the good work.

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gail.laspata

13 de dic. de 2014

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Moe and his General Mgr., Eddie, were professional, courteous and went far beyond what I would ever expect from any car dealership. I have owned Hondas my whole life, yet have never experienced such a wonderful experience from Planet Honda as I did the other day. They work rentlessly with the numbers to get my daughter an affordable car. I will recommend them to everyone I speak to.

JS

Jessica S

13 de dic. de 2014

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I was in desperate need for a car, when I went on cars.com, I saw a pre-owned car that could meet my needs. It was a 2012 Honda Civic with only 12,000 miles on it. Our rep was Joe Harrison, who went with us on the test drive and explained all of the car features to us. He was extremely polite and great to work with. Car was in beautiful shape, all of the staff were extremely friendly, helpful and patient while making my decision. I couldn't have asked for a better experience. And such a great range of choices in cars to meet your needs. I highly recommend Planet Honda. Go see Joe!

LV

Lisa Vazquez

12 de dic. de 2014

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Our salesman Antonio and the entire staff at Planet Honda are the best! Trustworthy and no games like other dealers would do to you. I've been coming here 20 years and will continue to do business with them.

CA

Charlie and Lily

8 de dic. de 2014

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We are happy to buy our third Honda CR-V from Planet Honda of NJ. The sales consultant Mr. Kareem Wyne is polite and courteous. He is very helpful throughout the usual lengthy car buying proces. We will definite recommend this dealership and especially Mr. Wyne to our friends if they are looking to buy a new car there. Thanks again for helping us.

CF

CR-V Fan

3 de dic. de 2014

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I have purchased many cars in my lifetime and I have to admit, the experience we had at Planet Honda was first rate. It all started with Shea who worked tirelessly to search and secure the exact color we wanted for our 2015 CR-V Touring AWD. She was in constant contact and kept me in the loop on progress. Mo, our sales rep, was extremely courteous and treated us like a true customer. Although we went back and forth on prices/options (who doesn't these days!), in the end, my wife and I were extremely satisfied with the deal and happy purchasing our very first Honda. And we completed the entire process with Levie, who was as courteous as others we met and worked with us on fiance options, additional options, etc. He guided us through the mounds of paperwork, which in retrospect, was fairly quick. The car was in immaculate condition and Mo took the extra time to show us how to use various features, etc. All in all, a very pleasant experience and I would highly recommend Planet Honda and specially, Shea, Mo and Levie to all who plan to purchase a Honda in the future.

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Trinity66

2 de dic. de 2014

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Nate Daniels was exceptional. He was pleasant, knowable in all the aspects of the car buying process. Well versed on the model we selected. No question went unanswered. He took as much time as I needed to feel secure about my decision to purchase. All in all, it was a very enjoyable experience. Thanks NateRichard Scott in finance explained every step (several times). Again, I never felt pushed to do anything. Thanks Rich

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njfdeal99

2 de dic. de 2014

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I have purchased many cars in my lifetime and I have to admit, the experience we had at Planet Honda was first rate. It all started with Shea who worked tirelessly to search and secure the exact color we wanted for our 2015 CR-V Touring AWD. She was in constant contact and kept me in the loop on progress. Mo, our sales rep, was extremely courteous and treated us like a true customer. Although we went back and forth on prices/options (who doesn't these days!), in the end, my wife and I were extremely satisfied with the deal and happy purchasing our very first Honda. And we completed the entire process with Levie, who was as courteous as others we met and worked with us on fiance options, additional options, etc. He guided us through the mounds of paperwork, which in retrospect, was fairly quick. The car was in immaculate condition and Mo took the extra time to show us how to use various features, etc. All in all, a very pleasant experience and I would highly recommend Planet Honda and specially, Shea, Mo and Levie to all who plan to purchase a Honda in the future.

SA

Sam and Hong C.

1 de dic. de 2014

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My sales person Khari Harper was very helpful and assisted me to find the right vehicle for the right price. His service was kind and efficent. I would definately shop there again and or refer a friend.

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MsMommy

29 de nov. de 2014

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I received outstanding customer service on my recent visit to Planet Honda. My car car buying experience was very smooth, thanks to salesman, Nate Daniels.

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Flanigan

29 de nov. de 2014

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I received outstanding customer service on my recent visit to Planet Honda. My car car buying experience was a smooth one, thanks to salesman, Nate Daniels. Nate valued my time. He was courteous and quite knowledgeable and not just trying to push me into buying a car that didn't suit me. Cissco and Jorge were also courteous. I will recommend salesman, Nate Daniels/Planet Honda to anyone I know that is shopping for a new car.

DC

Diana Calheiros

24 de nov. de 2014

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When I walked into Planet Honda Eduardo was so friendly and charming you could just tell he was there to make you happy and get you the perfect car. I never liked the civic I always thought it wasn't me but when Eduardo showed me the 2015 Honda civic coupe he SOLD IT. Never was more I love with a car. And his attention toward me and my parents was great he did and amazing job and got me a great deal on my first car. THANK YOU Eduardo Huaman! - Diana

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Peggy

22 de nov. de 2014

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Nate Daniels was very helpful, polite, knowledgable and pleasant. He made buying the car a pleasure. I will recommend him to anyone I know who is buying a Honda. He was fair & took time to explain anything we needed to know. Great salesman. Sisco & Frank were clear and also very knowledgable-pleasure to work with.

BM

Brandon Melvin

22 de nov. de 2014

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We had a great experience. Our salesman Nate Daniels was very pleasant and helpful. He went out of his way to make us feel comfortable. Instead of pressuring us, he was very patient and made sure that we were able to find what we were looking for. The rest of the team we worked with (Sisco and Frank) were also very knowledgeable and helpful. They took great care to explain things to us, and made sure everything went quickly and smoothly.. Overall a great experience, and as painless as buying a new car can possibly be.

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VKHOLO14

17 de nov. de 2014

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My sales person (Dimitri) was good up until a few minutes before this review. I explained my needs and he got me into a car to test drive within minutes. The problems began during the negotiations for the price and with the sales manager SAL. I explained my logic for the price I was bringing to the table, but he would not listen and had his "Sales Numbers" on his agenda. Kept pushing for much different price than what I thought was fair and even at one point told me to leave since it looked like I did not need a car that day, but the fact was that I did else I would not have been there in the first place. the sales person did a good job with damage control and after almost 4 hours since arriving at Planet Honda I was able to reach a deal. Thought that was the worst of my issues that day but I was wrong. When I was taking delivery of the vehicle, the detailing department did a horrendous job of cleaning the car and when I found damages to the paint on the trunk lid and the roof. The person who detailed the car said "That will not come out and I will not do anything further". Of course I did not take possession of that car, and I requested a new one. SAL again came into the picture and was not much help. He sent it back to the detailing department and I waited an hour before they told me they could not do anything about it and if I wanted I can leave that car and come back another day for it or get a new one. I went with the new one and I figured since everything was already done it would be a matter of minutes to reprint the paperwork and sign. It took another 3 hours to swap the car and to take delivery. In total I spent 8 hours at Planet Honda. Since they saw my frustration and knew I would give a poor review Sal offered me accessories in order for me to give them a perfect review so that their numbers wont be tainted. Of course I did not give them the review they wanted and the sales person called me to let me know that I did not give them the review they wanted and was very unprofessional by telling me "you caused me my bonus, thank you very much". This was my second car at this dealer and it will be the last. To the CEO of Planet Honda, you really need to do something about Sal and the management team as this should not have happened to me or should happen to anyone else.

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DisappointedAccordDriver

17 de nov. de 2014

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My sales person (Dimitri) was good up until a few minutes before this review. I explained my needs and he got me into a car to test drive within minutes. The problems began during the negotiations for the price and with the sales manager SAL. I explained my logic for the price I was bringing to the table, but he would not listen and had his "Sales Numbers" on his agenda. Kept pushing for much different price than what I thought was fair and even at one point told me to leave since it looked like I did not need a car that day, but the fact was that I did else I would not have been there in the first place. the sales person did a good job with damage control and after almost 4 hours since arriving at Planet Honda I was able to reach a deal. Thought that was the worst of my issues that day but I was wrong. When I was taking delivery of the vehicle, the detailing department did a horrendous job of cleaning the car and when I found damages to the paint on the trunk lid and the roof. The person who detailed the car said "That will not come out and I will not do anything further". Of course I did not take possession of that car, and I requested a new one. SAL again came into the picture and was not much help. He sent it back to the detailing department and I waited an hour before they told me they could not do anything about it and if I wanted I can leave that car and come back another day for it or get a new one. I went with the new one and I figured since everything was already done it would be a matter of minutes to reprint the paperwork and sign. It took another 3 hours to swap the car and to take delivery. In total I spent 8 hours at Planet Honda. Since they saw my frustration and knew I would give a poor review Sal offered me accessories in order for me to give them a perfect review so that their numbers wont be tainted. Of course I did not give them the review they wanted and the sales person called me to let me know that I did not give them the review they wanted and was very unprofessional by telling me "you caused me my bonus, thank you very much". This was my second car at this dealer and it will be the last. To the CEO of Planet Honda, you really need to do something about Sal and the management team as this should not have happened to me or should happen to anyone else.

SO

Shavohn Osborne

16 de nov. de 2014

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Ron greeted my family and myself with great respect. He created an air comfort. He inquired my interest and matched the vehicle I wanted. He thoroughly explained everything and answered all questions. He never got upset even when we asked questions repeatedly. I enjoyed my first purchase of a vehicle!!! I never felt pressured to make any purchases!!!! I'm very happy with my purchase!!! Thanks Ron!!!

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richard.cacoilo

14 de nov. de 2014

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I purchased a 2014 Civic from Planet Honda and my overall experience was very pleasant. My sales person was Efren Picado. He was very attentive and had a very relaxed attitude which was definitely nice. I would highly recommend Efren and Planet Honda.

MM

Monica Mandar

14 de nov. de 2014

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This was our first visit to Planet Honda. We left the dealership feeling we had been among friends. Francis Duah provided excellent service and was very professional. He was sincere in his efforts to understand our needs and educated us well about our choices. I look forward to my next car purchase with Francis Duah and Chigbo Mbaekwe, whose genuine effort to give us a good deal was very much appreciated by my husband and myself. Monica M.

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beverley.dennis

13 de nov. de 2014

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I had a great sales Representative Ron,he listened when I had a concern Honda of route 22 has a good sales person in Ron .Beverley

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SuperNovaNatural

10 de nov. de 2014

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I got a no nonsense deal at Planet Honda on Route 22 in Union for new 2014 Honda Civic on October 25. I went there to test drive the car and confirm their current offers and went home with the car the same day. I appreciate that he listened to me for what I wanted and not what he could sell. Also when I left the manual and valet key at the dealership, Ron Rajnai made sure I got them the next day. Oh did I forget to mention the complimentary lunch.

SV

s. v

7 de nov. de 2014

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I had a pleasant experience Salesperson Antonio Matos he was very helpful. I would definitely refer someone to Mr Matos. Thanks for making this experience a pleasant one.

4

49

5 de nov. de 2014

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It took 5 hours to lease a car at planet honda . The price negotiations they kept on playing number games and raising the price of the lease.Finally i told them i was going to write what the were doing on a review then they stopped with the pricing.Then they send you to the finance guy in this small room and then he pressures you into adding more cost to the lease. He pressures us, we should add all extras. We were told when car returned after lease we would be charged for tire wear and nicks,etc. and very important to get return lease insurance for $400 dollars more over cost of lease ,only 40c more a day. The whole experience was uncomfortable and very expensive.Then the finance guy tells us about identity thief and how we can get flagged if you don't sign the papers correctly. Very uncomfortable experience and expensive.I do not recommend this dealer

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melimenjivar

5 de nov. de 2014

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I highly recommend anyone trying to purchase a new vehicle in stopping by Planet Honda on route 22 Union. It was a pleasure in speaking with friendly and helpful staff. This was my first time purchasing a vehicle and I wouldn't of picked any other dealership! Thank you

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roger777

3 de nov. de 2014

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Needed a car to replace my broken down 1997 Nissan truck. Decided on a 2015 Fit EX automatic in Modern Steel color. Checked Plant Honda's inventory & they had it. Signed up for prices on-line through USAA car buying service (military). Checked prices provided on-line for the area dealers provided by USAA (True Car). Planet Honda had the best price (vs. DCH & VIP Honda) plus in addition they emailed a $250 bonus discount for using USAA. On a dreary, rainy day we were warmly greeted at Planet Honda by the USAA rep plus Alex, their Internet rep. The sales room was packed with customers. Sales Consultant, Kaleem Wyne, assisted my wife & me through the details of the purchase. Any objections we had to add-ons that we did not want were taken care of more than satisfactorily. Finished the financial deal with Delio Coutinho who went through all the parts in detail. Even got to talk with him about his kids and baseball.Great experience again. We purchased a 2005 CRV there in the past. Kaleem was great to work with--big smile and great personality. We'll be back at PLANT HONDA for our next car.

BS

Bedginald Salomon

31 de oct. de 2014

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I recently purchased a 2014 Honda Accord from Planet honda 4 days ago and the service was excellent. The salesman , Stephen March went above and beyond to make sure I was satisfied. He worked very hard to get me out of a lease into financing a different brand new vehicle. I was very happy. Great job Stephen.

KG

Krystal Gonzalez

31 de oct. de 2014

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I was a little worried and nervous to buy my first car, however Planet Honda eliminated any fears i had. From the moment I walked in I felt extremely welcomed. When Stephen approached me he offered to show me some cars and took the time to explain all the features of any car I was interested in. He was very informed about the cars, (which was in contrast to another dealer I went to who knew NOTHING about the cars) He patiently waited as I made a decision. When I finally did decide he took the time again to go over all the safety features, some operations, and some of the tech stuff. Once I got in the car i felt extremely safe. They buying process went more quickly than I was expecting and he once again he answered all the questions that I had with a smile. It has been a week and I have received a follow up call to make sure everything was running okay and if I was happy. I am extremely happy with this purchase, and Stephen has made me feel important as a customer. He made me comfortable enough to not hesitate to give them a call if I need anything. Definitely will remember this experience forever!

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fuller976

30 de oct. de 2014

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Nate really took the time to help my mother and I in finding a car. He was able to work with me and understand my situation. Throughout the entire deal he kept a friendly and helpful attitude and made sure I was able to leave the dealership in a reliable vehicle with a price that was reasonable.

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mel629

30 de oct. de 2014

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Antonio, Kero and Frank were a pleasure to deal with. Wonderful customer service and all done in a very timely manner. Thanks guys for making the process very simple.

JT

Julian T.

29 de oct. de 2014

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i just want to really thanks to Mr Rafael Castiblanco because of his greater treatment while i was buying my car in planet honda. he is very helpful with the price and the finance of the car and thats help me alot

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wfcoyle4

29 de oct. de 2014

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I had not bought a new car since 2002. I decided to buy a 2014 Civic Sedan EX-L at Planet Honda. Amir was great to work with. A very positive experience. He accepted my offer with no hassle about it. He stayed late Friday night to help me set up some of the features and followed up a few days later to make sure everything was ok with the vehicle. Thanks Amir... I love the car.Bill C.

JS

joe s

29 de oct. de 2014

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Bought a 2014 civic si from keleem. Very friendly and helpful. See him if your looking for a new or used car he will work with you to get you what you are looking for.

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herecomestrouble

28 de oct. de 2014

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All I can say is take a trip to planet honda and look for antonio "tony" matos. He's the best sales guy Ive met. Drove home with a huge smile and in my sweet new car to match.

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Jackiesimms45

21 de oct. de 2014

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MR. Agina was very friendly he answered every question I ask. Explain in detail about the 2010 Honda Accord. He is a great sales person. I would recommend anyone I know looking for a car to him. THANKS PLANET HONDA also thank you Mr. Sisco

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less16

18 de oct. de 2014

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My CRV buying experience is very smooth at Planet Honda. My salesman, Carlos Crispin, is very helpful. He is highly professional, knowledgeable, and patient, guiding me through the whole buying experience. Carlos followed up and met all my expectations to make the experience of buying a Honda an exceptional and easy process. I have been to several Honda dealers in North New Jersey, and I have to say Planet is the best. I would highly recommend you to see Carlos directly if you need a new car. Thanks Carlos.

C

carfan99

18 de oct. de 2014

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We lucked out with our salesman, Nate Daniels! Nate was very helpful and thorough in answering all our questions...always with a great and friendly attitude. He willingly took some extra time to help my mom and I set up the hands free Bluetooth in our new cars. We never felt like he was rushing or trying to get to the "next" customer. Thanks again, Nate!

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Aradwan

15 de oct. de 2014

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Bought a Acura mdx from Alfonso and I am extremely happy with my purchase. Great service, thanks planet honda for an excellent service. Thank you

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syedhussaini2008

15 de oct. de 2014

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I was not happy with the customer care service provided to me when i went to see new cars section and was ready to go to different dealer, however i met this guy Ahmad Radwan who helped me choosing a car and also advised me.I would say because of this guy i have bought Honda CRV, i usually keep calling him for my doubts and i get the answers from him.I would surely recommend Ahmad if you want a car to buy, i wish he was in New car Section and i would have bought a new car then.But any ways i will buy one more from him and recommend him.

RK

Richard King

14 de oct. de 2014

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I purchased my 2012 Accord at planet honda. After visiting other dealership I finally made my decision with Jean lenard assitance and drove home with my new car. I strongly recommend seeing Jean if u are looking to purchase a vehicle. If you are looking to purchase a car, planet honda is the place to go.

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kbrooks07112

13 de oct. de 2014

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If you are in the market for a new car, a Honda is the way to go, and if you are going to buy a Honda, definitely go see Anthony Hartley at Planet Honda on Rte. 22 West.It could not have been a more pleasant experience if they were giving the cars away! If you have had to deal with Dealerships in the past, you can appreciate this statement.Experience, professionalism, knows the product. Mr. Hartley is going to do everything he can to help you get into a car you are absolutely going to love. I brought my 2014 Honda Accord after looking at countless makes, models at a variety of dealerships. When I walked into Planet Honda, weary of the search, I had no idea my search was over! Mr. Hartley is attentive, patient, courteous, just excellent! The right man for the job.I highly recommend.

CJ

Charlotte Jackson

13 de oct. de 2014

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My overall experience at Planet Honda was amazing! With the help of Jean Leanard I walked out with my new 2009 Jeep Liberty. As picky as I am, Jean L. was so patient with me and the whole staff where very nice as well.

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Luis Ruiz

13 de oct. de 2014

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Purchased a 2009 Honda Pilot from Jean lenard. My over all experience was great, highly recommend Planet Honda.

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RoxanneB.

10 de oct. de 2014

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I was purchasing my first car and I was browsing the internet trying to find a dealership. I saw some other dealers but when I viewed the used inventory I didn't see anything I liked. I then decided to visit Planet Honda's website, immediately after viewing the used car inventory I contacted them, they had great deals and a wide selection of used cars a few minutes later I received an e-mail from Alice Centeno regarding an appointment. I went in on 9/27/14 and she introduced me to Danny Boye the nicest sales guy I ever met!! After meeting him, I was told that the car I saw online was sold, however with the help of Danny and his sales manager I was able to find another car, which by the way is beautiful, and I fell in love with it. The team at Planet Honda worked very hard to get me a great deal and approval on the car. I was thrilled when Danny called me and told me that I can pick up the car on 10/2/14. The overall experience was just amazing, and I'm very thankful to everyone at the dealership that helped with my car buying experience. THANK YOU SO MUCH TO Danny Boye-Sales and Leasing consultant, the Sales Manager, Levie Frank- Business manager, and the entire Planet Honda team...you guys are the best!!!

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chrysthye

9 de oct. de 2014

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It was a great experience. It was my first time buying a car and my salesperson made it go smoothly for me. He was very polite, patient and very understanding of what I was looking for in a car. I appreciated that.

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SigridNJ

8 de oct. de 2014

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I had trouble with my 2005 Honda civic 2 weeks ago. I sent it to this service center and Lionel assisted us on the desk. I paid $600. After less than a week, my car had the SAME trouble. I brought it in again and was charged $400. Lionel and their manager Mark said that it was a different code causing the car trouble. What BS! In house Honda technician and staff should have diagnosed any other issues with my car upon pick up on the FIRST service. The second time I picked up the car, they gave me a long list of issues to be fixed. What I dont understand is, 1. Why am i charged for the same issue that I already paid the first time I came 2. Why were these additional issues not presented upon the first service? Too much money for poor service! Not satisfied at all! Will never go to this service center again.

DD

Daisy De jesus

8 de oct. de 2014

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I have been purchasing vehicles for the past 10 years at Planet Honda. I have been fortunate of dealing with an excellent salesman Kaleem Wayne. Kaleem has been very helpful, supportive,and always finds the perfect deal. I simply must thank you for the superior service that you have provided me in the past 10 years. I was highly satisfied with the level of service and kindness that you always provide. Once again, thank you for everything and I highly appreciate all that you did to make this new deal happen. Kaleem, you're the best!!!!

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missem27

6 de oct. de 2014

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I recently purchased a 2014 Honda Accord and I couldn't be happier. This is the second vehicle that I've purchased from Planet Honda and this experience was even better than the first. My salesman, Steve March always displays an excellent level of customer service. I'll be back in a few years to purchase another Honda.

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pebbles27

6 de oct. de 2014

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I recently purchased a 2014 Honda Accord and I couldn't be happier. This is the second vehicle they I've purchased from Planet Honda and my experience the second time around was even better than the first! My salesman, Steve March provides excellent customer service and ensures a great sales experience. I'll be back in a few years to purchase a new car for sure!

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Anniebru

6 de oct. de 2014

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I have never had a good experience buying cars, always leave saying ill never go back there! Saturday I bought a used car for my son, and I couldn't have been more impressed. Actually left saying I would return back, thanks to Aladdin and the rest of the team at Planet Honda!

SP

Steven Perez

5 de oct. de 2014

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The whole dealership was unbelievably impressive , The atmosphere was incredible. There real go-getters. Ron explained everything from the car, to the different levels, to the budget that would best suit my needs . I love my new car .I couldn't be happier. Great Deal!!!!

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Kia-Girl

3 de oct. de 2014

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My husband and I have recently purchased our 3rd vehicle from Planet Honda and each time we've a great experience. The fact that we keep going back should speak volumes. Our sales rep was Danny Boye and he was very professional and provided us with great customer. I feel that he went above and beyond to make sure that we had a smooth process. Danny Boye was patient, friendly, professional and I would definitely recommend him to my family & friends.

RC

Rena Cadet

2 de oct. de 2014

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I recently purchased a CRV at Planet Honda and it was incredible experience experience, the very first day I went there, I met Mr. Kaleem Wyne outside, he had a wonderful smile on his face, he greeted me with such a warm-welcome face as he was asking to assist me. he had a very nice sense of humor. MR. KALEEM WYNE, MR. DELIO COUTINHO AND MR. GANG WANG really helped me out , they went out of their ways to ensure that I get the vehicle and I really appreciate all y'all help. I recommend people to come and experience what I had experience at PLANET HONDA, they are a real Team player, I AM MORE THAN 100% SATISFY with service I received there and I will make sure I sent a lot of people there to purchase vehicles. and also I want to thank CLAUDE for the ride home, he was very polite.I THANK EVERY EACH ONE OF YOU WHO CONTRIBUTED IN HELPING ME GETTING THE HONDA CRV, I AM VERY HAPPY AND MR. KALEEM REALLY UNDERSTOOD ME HE DID NOT TRIED TO GET ME SOME ELSE FROM WHAT I WANTED AND I REALLY THANK YOU MR. KALEEM WYNE AND A EPECIAL THANKS TO MR. GANG WANG AND MR. DELIO COUTINHO FOR EVERYTHING, GOD BLESS YOU ALL AND KEEP UP WITH ALL THE GOOD WORKS, YOU'LL BE SEEING ME COMING BACK WITH FAMILY, FRIENDS AND CO-WORKERS TO BUY VEHICLES at PLANET HONDA.......

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valeriaromero

1 de oct. de 2014

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I was very pleased with Rafael Castiblanco services , he provide me great customer service and great deal , he was so kidness and helpful to find me a right car for a good price , I recomend Rafael Castiblanco service for anyone.

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uszjta1

29 de sep. de 2014

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I recently leased an vehicle from Planet Honda and it was an incredible experience. Mark Gorecki made my experience very pleasant. He greeted me from the parking lot with a smile and a great sense of humor. I was very straight forward with what I was looking for in an lease vehicle. He was very professional, friendly, pleasant, understanding, patient and very knowledgeable. At the end of the night I left Planet Honda very satisfied with my new Accord. Mark Gorecki was an excellent Sale person and would recommend him to friends & family for making my process smoothly and efficiently.

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Kalnisa4

26 de sep. de 2014

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Ron and Levie were GREAT TEAM PLAYERS!!! Everyone was so friendly from the time you parked until I signed the papers for my new vehicle. Ron did everything to meet the requirements I asked for. Both of them treated me like family! They were both patient and very professional. Thanks for making my experience a wonderful one!!!

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marapa

25 de sep. de 2014

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Need a new transmission and a valve adjustment for my Pilot. By advice took to Planet Honda in Union NJ. Cost: close to $5000.00After service, the transmission had only 6 quarts instead of 8.2 as required by owners manual.Engine on the first week start to kind of choking between 58 and 65mph, second week VTM-4 and Engine lights went on, took back to Planet Honda after consulting a Honda technician who said it could be a valve adjustment too tight . The diagnostics were misfiring on coils 1, 4&5.They confirm the codes, and stated nothing was wrong with the valve adjustment, if they had to open it I would have to pay again (it is under warranty),that I should replace 1, 4 and 5. When I told them that #5 was brand-new then they change the answer to replace only 1 & 4, or better, yet should replace all 6 coils. They want over $900.00 for service& parts, just the coils they want $106.00 each. I paid with taxes from another Honda dealer $51.78 for the coil, I decline their price, order the remaining 5 coils and change myself. Lights went on again and engine still choking. Back to Honda explain the problems to Mark the service director. Got a call a couple days later from the service advisor saying they clear initial code when I brought the car in, and the lights went on again so they did a valve adjustment again. Went to pick up the car and cross into Mark and asked him who would pay for the coils since the replacement seems not to be necessary. He said that was no problem with the car, no lights gone on and no valve adjustment was done and walked away. He came back to the service adviser desk and repeated himself saying the opposite the service advisor had told me on the phone and in person and, if the problem persist they would had to start from scratch as a new problem or I should look for other place for service, regarding the reimbursement of the coils they could not do anything because I did that on my own even though they advised me to and, want over $900.00 for it. After all this insult he sat down on the advisors desk and right at my face erased the part on description of services where was readjust valves as a precautionary measure to Checked the valves as a precautionary measure and add at the end Valve adjustment OK. Then he ripped of the printout and print the one he changed handle me over and walk away without saying anything else.Bottom line, by their advice all coils were changed and choking symptoms and engine lights still happen and, after the last visit where Mark said NO valve adjustment were done, no lights went on again, I been driving the car for over a week and no choking, no lights and the engine valve is a bit nosier than the first adjustment and, yes the way I see they did the valve adj again but denied because they dont want to pay me back for their mistake and admitted they were wrong. I will never go back to that place again unless is for problems related with their service that are under warranty by them. Not so much because the service on the car since we are human beings and make mistakes but for the ruddiness of someone with a position of service director and the fact they dont want to say they were wrong and that my $5000.00 is like nothing.

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marapa

25 de sep. de 2014

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Need a new transmission and a valve adjustment for my Pilot. By advice took to Planet Honda in Union NJ. Cost: close to $5000.00 After service, the transmission had only 6 quarts instead of 8.2 as required by owners manual. Engine on the first week start to kind of choking between 58 and 65mph, second week VTM-4 and Engine lights went on, took back to Planet Honda after consulting a Honda technician who said it could be a valve adjustment too tight . The diagnostics were misfiring on coils 1, 4&5. They confirm the codes, stated nothing was wrong with the valve adjustment, if they had to open it I would have to pay again (it is under warranty), I should replace 1, 4 and 5. When I told them that #5 was brand-new then they change the answer to replace only 1 & 4 or better, I should replace all 6 coils. They want over $900.00 for service& parts, just the coils they want $106.00. I paid with taxes from another Honda dealer $51.78 for the coil, I decline their price order the remaining 5 coils and change myself. Lights went on again and engine still choking. Back to Honda explain the problems to Mark the service director. Got a call a couple days later from the service advisor saying they clear initial code when I brought the car in and the lights went on again so they did a valve adjustment again. Went to pick up the car and cross into Mark and asked him who would pay for the coils since the replacement seems not to be necessary. He said that was problem with the car, no lights gone on and no valve adjustment was done and walked away. He came back to the service adviser desk and repeated himself saying the opposite the service advisor had told me on the phone and in person and, if the problem persist they would had to start from scratch as a new problem or I should look for other place for service, regarding the reimbursement of the coils they could not do anything because I did that on my own even though they advised me to and, want over $900.00 for it. After all this insult he sat down on the advisors desk and right at my face erased the part on description of services where was readjust valves as a precautionary measure to Checked the valves as a precautionary measure and add at the end Valve adjustment OK. Then he ripped of the printout and print the one he changed handle me over and walk away without saying anything else. Bottom line, by their advice all coils were changed and choking symptoms and engine lights still happen and, after the last visit where Mark said NO valve adjustment were done, no lights went on again, I been driving the car for over a week and no choking, no lights and the engine valve is a bit nosier than the first adjustment and, yes the way I see they did the valve adj again but denied because they dont want to pay me back for their mistake and admitted they were wrong. I will never go back to that place again unless is for problems related with their service that are under warranty by them. Not so much because the service on the car since we are human beings and make mistakes but for the ruddiness of someone with a position of service director and the fact they dont want to say they were wrong and that my $5000.00 is like nothing.

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sandra_r_c_

24 de sep. de 2014

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I was very pleased with Nate Daniels service, he provide me a great customer service and a great deal. I highly recommend Nate Daniels service due by his kindness and dedication.

UK

Uppili K

22 de sep. de 2014

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Nate Daniels assisted us in buying a Honda Civic. He was courteous, straightforward and was a pleasure to deal with. I would wholeheartedly recommend a friend to purchase a car from him and Planet Honda!

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ranl6

18 de sep. de 2014

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well after being mislead by RAFAEL CASTIBLANCO from a 500$ monthly payment to a 650$ monthly payment ! i was told 500 the first day and being that i didnt have the full deposit that day i was able to go home in a 2012 crosstour and come back 2 days later to bring the remaining balance and finish off my paperwork. so im sitting with the very PLEASANT LEVI from finance. and hes going through the details and says 650.. right away i had him contact RAFAEL. which agreed he had said 500 at first. so at this point im ready to blow a gasket and mentioned several times i wanted to cancel and im not signing nothing. to make a long story short . THIS TECHNIQUE OF SCAMMING PEOPLE INTO "DEALS" IS ABSURD. OBVIOUSLY THEY LET ME WALK AWAY THINKING ONE THING AS A HAPPY NEW DRIVER OF A NEWER VEHICLE. YET 2 DAYS LATER THEY HIT YOU WITH DIFFERENT NUMBERS KNOWING THAT CONSUMERS ARE LIKING THEIR NEW PURCHASE AND WILL MAJORITY OF THE TIME CONTINUE WITH THE PROCESS LIKE MYSELF. BUT I DID NOT SETTLE FOR 650 INSTEAD I WALKED WITH A 580 MONTHLY PAYMENT WHICH IS MANAGABLE BUT INSANE. I THOUGHT ROUTE 22 HONDA WAS BAD, PLANET HONDA STOLE THE COOKIES WITH THIS 1. NOT EVEN SUPERMAN IN THEIR COMMERCIALS CAN SAVE THEM. RAFAEL CASTIBLANCO LACKS COMMUNICATION SKILLS AND JUST USES EVASIVE AND MANIPULATIVE WORDS TO DISTRACT BUYERS FROM THE MONEY PART OF THINGS. OF COURSE ITS ALL NICE AND DANDY AT FIRST TRYING TO CONVINCE YOU TO TEST DRIVE A CAR WITHOUT EVEN EXPLAINING NUMBERS OR RUNNING YOUR CREDIT. ONCE THEY SEE YOUR INTEREST LEVEL IN A CAR THEY HAVE GOT YOU. CASTIBLANCOS SERVICE WAS HORRIBLE / RUDE / AND AT TIMES GAVE OFF BAD BODY LANGUAGE AFTER I BOUGHT UP CERTAIN QUESTIONS PERTAINING TO PAYMENTS AND APR. AFTER THIS DISASTER OF DAY ! I FIGURED I WOULD ASK FOR SOME NEW H ONDA CARPETS OR SOME KIND OF GOODBYE GIFT SO I ASKED JAIME I DONT KNOW WHATS HIS ROLL IN ALL OF THIS. I ASKED JAIME FOR SOME KIND OF "SORRY FOR THE INCONVENIENCE GIFT", AND NEEDLESS TO SAY I WALKED OUT OF THE PLACE WITH A KEY CHAIN. I WILL NEVER EVER RECOMMEND ANYONE TO ANY OF THE HONDA DEALERS ON ROUTE 22. RAFAEL CASTIBLANCO GETS A THUMBS DOWN FROM ME IF I CAN RATE THIS LESS THAN A STAR I WOULD ! AND I WILL CONTINUE TO LEAVE BAD RATINGS FOR THIS STEAL(DEAL)ERSHIP AND CASTIBLANCO. ANY QUESTIONS FEEL FREE TO CONTACT ME ! HONDA ! YOU HAVE ALL MY INFO !

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Roland

17 de sep. de 2014

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Purchasing my first Honda at Planet Honda was an enjoyable experience. Our salesman Kaleem Wine was top notch. He was very professional, knowledgeable and helpful in every way.

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drtonydc

16 de sep. de 2014

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After having purchased an Accord in December of last year, the bar was set pretty high for the people at Planet Honda when I went in there early August to purchase a Civic for my daughter. Suffice to say, they did not disappoint. The Manager, Eddie Amorin, is always a delight to work with, and he upped the ante after our last transaction by being equally affable, helpful, insightful and willing hour after hour to go the extra mile, no matter what the challenge or question. I cannot say enough good things about Eddie. He truly makes buying a car a pleasurable experience. And he is the LEAST hard sell of anyone I have ever encountered in the field. He is dedicated solely to getting you the deal you want and the car you need. After working through the particulars and helping us decide what was in our best interest, he passed us over to Steve March, the actual salesman who handled the transaction. Through serious indecision on our part, deciding which model to choose (and he handled our indecision professionally, helpfully and patiently), he gave constructive input and, like Eddie, never appeared to be putting his own best interest after ours. It was almost like dealing with a family member who wanted nothing but the best for us, and with strong consideration for my initially stated price parameters. He never tried to "upsell" me. Even when we had some intense miscommunication with my insurance people on the phone, a conversation that took nearly an hour and almost quashed the sale, he stood by us to offer advice and listen patiently to our questions. He also enhanced our entire experience with this stellar dealership. After we finally worked through all the particulars we were again visited by Eddie (who spoke with us several times during the process) who wanted to make sure that all was going smoothly. We then went through finance and I spoke with Delio Coutinho, who went through various service options with us. As with Steve and Eddie, there was zero pressure here. He simply visited all options to make me aware of them, discussing them in detail and then throwing me the ball. Considering that by now it was very late and we were all pretty exhausted, he handled the entire transaction very capably and we left there exactly with what we wanted. Thanks to all at Planet Honda for another amazing experience. A few weeks later I was pleased to refer three friends to this dealership, one of whom already has purchased a vehicle and the other two are considering. The one who purchased echoed my praise and thanked me for sending her there. Exceptional job, guys....

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Honda4Life

16 de sep. de 2014

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If i had to purchase another car or truck Planet would be the only place for whether it be New or Pre-owned.

TC

Tony C.

16 de sep. de 2014

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After having purchased an Accord in December of last year, the bar was set pretty high for the people at Planet Honda when I went in there early August to purchase a Civic for my daughter. Suffice to say, they did not disappoint. The Manager, Eddie Amorin, is always a delight to work with, and he upped the ante after our last transaction by being equally affable, helpful, insightful and willing hour after hour to go the extra mile, no matter what the challenge or question. I cannot say enough good things about Eddie. He truly makes buying a car a pleasurable experience. And he is the LEAST hard sell of anyone I have ever encountered in the field. He is dedicated solely to getting you the deal you want and the car you need. After working through the particulars and helping us decide what was in our best interest, he passed us over to Steve March, the actual salesman who handled the transaction. Through serious indecision on our part, deciding which model to choose (and he handled our indecision professionally, helpfully and patiently), he gave constructive input and, like Eddie, never appeared to be putting his own best interest after ours. It was almost like dealing with a family member who wanted nothing but the best for us, and with strong consideration for my initially stated price parameters. He never tried to "upsell" me. Even when we had some intense miscommunication with my insurance people on the phone, a conversation that took nearly an hour and almost quashed the sale, he stood by us to offer advice and listen patiently to our questions. He also enhanced our entire experience with this stellar dealership. After we finally worked through all the particulars we were again visited by Eddie (who spoke with us several times during the process) who wanted to make sure that all was going smoothly. We then went through finance and I spoke with Delio Coutinho, who went through various service options with us. As with Steve and Eddie, there was zero pressure here. He simply visited all options to make me aware of them, discussing them in detail and then throwing me the ball. Considering that by now it was very late and we were all pretty exhausted, he handled the entire transaction very capably and we left there exactly with what we wanted. Thanks to all at Planet Honda for another amazing experience. A few weeks later I was pleased to refer three friends to this dealership, one of whom already has purchased a vehicle and the other two are considering. The one who purchased echoed my praise and thanked me for sending her there. Exceptional job, guys....

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linyang

15 de sep. de 2014

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just got my certified used honda accord from rt 22 planet honda, and im loving it. staff were friendly. although it took the finance guy a while to come for me to sign the paperworks.

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Llewelyn000

15 de sep. de 2014

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Got a fair deal on my car, and the service was amazing. My salesmen Ahmad was Friendly, and knowledgable. Great overall experience at planet honda

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CindyB

15 de sep. de 2014

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It was an overall great experience! I was so indecisive because I didn't know what I wanted but my salesperson Kaleem Wyne was very helpful and patient with me. It was my first time buying a new car and I didn't exactly know what I wanted or how I wanted it. He showed me the different options I had with the cars and the financing. He was very comprehensive and took care of all my inquires. I highly recommend Planet Honda and Kaleem to my friends and family. Thank you so much for all your help and patience.

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driver2015

13 de sep. de 2014

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Got a fair deal on a new 2015 Honda Fit EX. Not an easy car to get. It was in stock and Ron made my purchase experience a good one.

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Vicente

13 de sep. de 2014

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Kaleem Wyne made buying my first Honda easy and hassle-free.

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mjulvargas

12 de sep. de 2014

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Amir was my sales person he was great! I would definitely recommend him and Planet Honda of 22 to anyone who is interest in buying a new car.

VW

Vanessa Wright

11 de sep. de 2014

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I've been avoiding buying a car not because of the new financial burden it would come with but because of the process & of actually purchasing a car and the horrid stories I've heard from friends of families that have been through it. But from minute one Jean Lenard threw all those concerns out the window. He was patient and found the car that fits my budget that i actually liked!, a 2012 Honda accord. I recommend him to anyone!

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RivasC.

11 de sep. de 2014

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I came in with no expectations but I must say Jean L. is a great salesman and within 3 hours I was home in a 2012 Hyundai Sonata. Still in awe but I have no regrets. thank you to Jean,his manager Jaime, and the whole Planet Honda.

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Nolasco1125

8 de sep. de 2014

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Stephen March went all out to make my transition to a new car as smooth as possible great sense of humor not to mention very attentative to my needs the staff at planet honda were very thorough making sure my needs were met with my new car kudos to planet honda.SGT Nelson E. Nolasco NJARNG ( ret )

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dsimmons912jt

8 de sep. de 2014

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I enjoyed the overall experience with this Honda dealership. The friendliness of Mr. March was exceptional. I chose the right salesman and the right dealership.

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avasconez1129

8 de sep. de 2014

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The service was excellent, Stephen March was very courteous and knowledgeable. He made the buying experience fun and easy. Excellent experience! We got a better deal that we had hoped for. I really recommend Stephen March and Planet Honda !!

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BettyT

7 de sep. de 2014

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Nate was very patient, helpful in answering questions. A great salesman! I will recommend his service to others.

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MsNClark

6 de sep. de 2014

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This is the 2nd Honda I purchased from Ryan M! First in May 2012 then again on August 30th. It was a first class experience...He worked within my budget, was patient, and provided me with a full range of options. No pressure just an easy process...If you are looking for a person to give you the best car purchase experience Ryan is the MAN! I am loyal to Planet Honda just because of him...I would refer my friends and my family any day! ~ Ms. Clark

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Catarina Da Silva

6 de sep. de 2014

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I came to Planet Honda with my parents in hopes of purchasing/leasing a new car. We were lucky enough to find Mark Gorecki in the parking lot, seeing if any potential costumers needed assistance. He immediately took us in, and showed us where the Accords were, at my mother's and father's request. Once we finished looking over the vehicles, he took us inside and began the leasing process. Let me tell you, this man had patience...A LOT of patience. I say this because he had the (possible) misfortune of dealing with my mother. She was incredibly stubborn, to the point that I even had to leave the room because I wanted to bash my head against the desk we sat at. But Mark stuck it through the whole way, consistently persuading my mom and working out the numbers best suited for us. Honestly, he truly had our best interest in hand. Patient. Understanding. Informative. No xxxxxxxx. He was a pleasure to work with, and we are fully content with the Honda Accord LX. Mark Gorecki was one of the best Sales & Leasing Consultant/employee we have ever had the pleasure of meeting

AO

alicia opalinski

6 de sep. de 2014

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My experience at Planet Honda was amazing and a great selection of cars. Mark Gorecki was a fantastic salesman. Very understanding and helped me out to the fullest in helping me find the car that fits me in a quick amount of time also. I would recommend him to everyone. He deserves to have employee of the month. Thank you planet honda!!!! Alicia Opalinski

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Bethany

6 de sep. de 2014

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We have leased 3 vehicles through Planet Honda. We had an incredible experience this time with Ron. He's no nonsense, quick and made the process really easy. I would highly recommend him if you're looking for a nice car at a reasonable price.

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MadamImAdam

5 de sep. de 2014

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I walked in ine morning carless, left with my first purchased car. I was helped immediately and shown many options and offered great deals before ultimately deciding on a 2012 Honda Civic. As a U.S. Marine, the car greatly helped me make it back to my base in North Carolina and was a great deal. The best dealership I've ever been to. My sales consultant was also very considerate and understanding. 10/10.

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maragu9

5 de sep. de 2014

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In my last visit to the dealer september 1, I found a great salesman Mr RAFAEL CASTIBLANCO, he answered all my questions in detail and did not rush me into buying anything without understanding everything. I highly recommend him if anyone wants to do business with him.

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Jsimms88

2 de sep. de 2014

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I was in rt 22 with my family when I decided to stop in an see what deals they had at planet Honda. I was greeted by Aladdin, he went over my options with me and never pressured me into the sale. Now I am driving the car I wanted at a price I could afford. Thanks Aladdin and thank you to everyone at planet honda.

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pf1988

2 de sep. de 2014

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I was initially on the lot to see if they had an older cheaper car I had to do so because I'm a student and needed to keep cost down. I was met on the lot by Aladdin, he explained the benefit of buying something newer and certified so that I would have a reliable car. He went over a few vehicles with me until I found the vehicle that I felt most comfortable in. I appreciate all time and effort they went through to help me find a car that suited me. Thanks Aladdin

IT

irmgard tartaglia

1 de sep. de 2014

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I had a VERY GOOD car buying experience with Frank Talarico. He is PROFESSIONAL and VERY CUSTOMER FRIENDLY and OVERALL A SUPER NICE PERSON TO SPEAK with. I will definately come back to PLANET HONDA for my daughters cars again and let others know how WELL we were treated!:))))

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amykins510

1 de sep. de 2014

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Today was my first experience with Planet Honda and the staff exceeded my expectations. Frank Talarico was AMAZING! He was extremely personable and honest. He made my transition into a new Pilot a very smooth and easy one. I would absolutely positively recommend Plant Honda and Frank Talarico.

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Jinn3

31 de ago. de 2014

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Had excellent service at Planet Honda. All my questions were answered. Everyone was very friendly. Rafael was very helpful and pleasant. I would definately recommend Planet Honda

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angelzgrl7

30 de ago. de 2014

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If I could give this place zero stars I would. I bought a car here 8 years ago and recommended them to a friend. I am now embarrassed I did. The salesman negotiated for a car that they did not actually have on the lot. After guaranteeing it's arrival within 24-48 hours, he began claiming he had no idea when the car would be delivered. I then returned to Planet Honda with the customer, thinking I could at least help. The following happened:- the salesman, Paul, called her color choice "tacky" and asked if she really wanted it (in attempts to have her buy something else), so basically insulting the customer's preferences. - the salesman, Paul, claimed not to know when the car would come in. We later found out from his manager that it was at least a 30 day wait... But I have no idea why Paul strung the customer along for 3 days when his boss had the answer all along. Without a car, he claimed they couldn't do much in terms of "locking" in the deal they had previously agreed upon, leaving the customer visibly anxious. We then approached finance for some answers. - upon trying to find out information about the status of the shipment, the finance agent explained that he had no answers either... he actually asked the customer if she "had common sense" and implied that he couldn't believe her high profile job if she lacked such common sense. He also laughed at her when she asked him not to say things like that because she had a PhD. He apparently found her schooling funny. What I found funny was that after his insistence that he had no idea when the car would be delivered, his manager interrupted to correct him. I shared with him that I thought it was "funny" that we sat here asking him who he could ask, and he kept saying no one, and here he was corrected. He then, quite literally, scolded me and yelled at me saying that it wasn't funny. Strange, I don't find having a doctorate funny either. - the finance agent made EXTREMELY DEROGATORY AND CHARGED REMARKS REGARDING THE CUSTOMERS RELIGION, which I found appalling and shocking. I want to add, when the customer complained about the treatment she received from the finance agent, she was told "this was how he was," and just to deal with it. I am not sure why someone is allowed to make the comments, talk in the tone, and treat people the way he does. Berating and insulting a customer is never okay. These people don't deserve your business. I'm embarrassed I ever gave them mine. And try not to let the old man in finance get to you... Although I'm shocked with the way he treats customers that he still had a job. Honestly, this business does not deserve your patronage. What an awful group of people...Also, I will say, I have heard multiple reviews of their condescending behavior and language towards women. Come on guys. Grow up.

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malavejay

30 de ago. de 2014

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From the moment I entered Planet Honda, I was greeted by friendly staff and quickly attended to by Ron, sales rep, who walked me around to find the right colored Honda Pilot I was looking for. He as well as all other staff members I met with were professionals with much knowledge on the vehicles as well as the packages and services offered. They were cleared about the details of the vehicle and contracts. I walked out happy with my new Honda Pilot. If you're looking to lease or buy the right vehicle, Honda Planet in Union, NJ is the place to visit.

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JONETHEA

29 de ago. de 2014

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My time spent with Nate Daniels was GREAT! He went out his way to make sure that I left there primarily happy. I am happy with my Honda Accord LX. Thank you again, Nate for your great customer service.

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devilsring

29 de ago. de 2014

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I bought the car I've always wanted to at this place and it was really fulfilling. They treat every customer like family and ensure we they give their best at what they do. David, my sales person, was exceptional. He promised that I'd drive out that day and he kept his word. I highly recommend the dealership if you're in the market.

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BCNJGIRL

29 de ago. de 2014

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I have purchased/leased 4 hondas. 3 of them have been at Planet Honda. All 3 times Kaleem Wyne has been my representative. As a sales person myself I always expect great customer service. Kaleem is exceptional. He has always made me feel comfortable and made the process easy.

TA

T. Alston

28 de ago. de 2014

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Over the past few months, I have been to several car dealerships and have spoken to several car salesman and sales managers in search of a new or used vehicle to purchase before coming to Planet Honda.I was quite impressed with the excellent customer service that I received on my visit to Planet Honda on Saturday, August 23rd. I was especially pleased with the superior service that Mr. Nate Daniels extended to my family and I. Mr. Daniels made the "car buying experience" relaxing... No sales pressure, No sales pitch.... He took the time to ask what we were looking for in a vehice, and made every effort to accomodate me with my wish list for my perfect car. He was detailed and thorough and answered all of my questions. I think great customer service is imperative in any service industry. Thus, I must say that Mr. Daniels has superseded my expectations in delivering the perfect pleasurable car buying experience!!! In addition I also met with Mr. Chigbo Mbaekwe, he too superseded my expectations, by extending friendly and professional customer service to my family and I. Mr. Mbaekwe made every effort to help me get the perfect monthly payments that I wanted to pay, which was very important to me. And he was absolutely awesome!! Both gentlemen addressed my request for a sporty, yet affordable vehicle that I could purchase. I really appreciate the time and patience they both took to place me in the right vehicle for the right price, just for me. I am so pleased with the service I received and I love my new car!! :) Thank you both so very much!!!

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F.Wilson

26 de ago. de 2014

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This is my very first car purchase and I couldn't have asked for a more friendly, knowledgable salesman. Mr. Nate Daniels made me feel comfortable and made sure I was satisfied. I would definitely recommend not only planet honda for anyone looking to purchase a car but also to see Nate Daniels they won't regret it.

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mvalentino21

25 de ago. de 2014

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At first i was definitely skeptical about buying a car. The whole experience seemed like it would be overwhelming. Luckily Kero turned out to be my sales guy. Very easy to talk to, outstanding knowledge of the vehicles, and a friendly smile from the start. He wasn't pushy at all, which the "stereotypical car salesmen" was a worry of mine. He didn't force anything on me, and just guided the whole experience as i called the shots. After my purchase, i felt like the car sold itself to me, with the help of Kero's expert assistance.Thanks!

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Elomba

25 de ago. de 2014

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This is the 8th car we have negotiated, and we leave pleased every time. Frank is awesome. He cares about his costumes and is always looking out for us. He is the only salesman that has advised us to wait for a sale instead of trying to blind us with lies. In general, great place to do business and great costumer service.

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Juana ines flores del castillo

25 de ago. de 2014

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I have bought several new cars it was never difficult for myself and husband. Honda made the buying of my car less of a hasel as other dealer ships have done. We had a great sales rep.did not pressure us asked us what we wanted and he explained all the options we had. The process of buying a car takes more time then we wished it would. Oh well! Nate daniels made the transaction move as quickly and smooth as it could be. I would recommend the Dealer Ship and salesperson Nate Daniels with confidence that they would be as happy with the service as I was. .Thank You

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Ray

23 de ago. de 2014

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If you are looking for a pleasant buying experience stay clear of this place. High pressure sales tactics and price padding with useless options that "they always install" This has to be the worst dealership ever ,hard to figure how they stay in business

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Veronika Guerges

21 de ago. de 2014

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I just purchased an accord from Kero and it was the best car buying experience I've ever had! He was efficient, honest, polite, and knowledgeable. Most importantly he was very eager to help! Kero was upfront and straight forward about everything from the start. The paper work process was completed very smoothly as well. Not only was the customer service great, I also got an amazing deal on my accord. I would definitely recommend Kero for anyone who is interested in buying a Honda.

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linda.kittrell

21 de ago. de 2014

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Aaron was great! He was honest and very helpful! I went in looking to leave with a CRV but I ended up leaving with an Acura and I love it. It was the best gift I ever got for myself. Thanks to Aaron, I have my perfect car!

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Linda

20 de ago. de 2014

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Aaron Nevers in the used car department was great! He was honest and very helpful. I went in for a CRV but I ended leaving in an Acura. I love it!! It was the best gift I ever got for myself. Thanks to Aaron I am in the perfect car!

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mjmurphy5

19 de ago. de 2014

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My sales man Francis was awesome!! He was helpful from start to finish. He made the whole process so simple and easy painless!!. Thanks Francis!!

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Barbara Marcianti

18 de ago. de 2014

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I have bought several new cars it was never difficult for myself and husband. Honda made the buying of my car less of a hasel as other dealer ships have done. We had a great sales rep.did not pressure us asked us what we wanted and he explained all the options we had. The process of buying a car takes more time then we wished it would. Oh well! Ron Rajinai made the transaction move as quickly and smooth as it could be. I would recommend the Dealer Ship and salesperson Rom Rajinai with confidence that they would be as happy with the service as I was. .Thank You

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kimbalyyy

17 de ago. de 2014

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This was my first time buying a [new] car at a dealership, and it ended up being an awesome experience for me at Planet Honda. After hearing about them from a friend who got a CR-V there recently and loves it, I poked around on their site and found a '14 civic I had to have. Deciding I'd rather put money down on that instead of into the p.o.s. I've been driving, I gave them a call and spoke to Stephen March, who told me the car was there and that he'd be available to meet me as soon I was ready to come in! I made an appointment with him, and dragged my dad and brother along with me bright and early the following morning. When we got there the staff who greeted us inside were all pleasant and smiling and pointed Stephen out to us who was busy helping other customers but took a moment to introduce himself, and said he'd be back with us shortly. Within ten minutes he was walking us out back to see the car I had told him I was interested in over the phone. I sat in it and didn't even want to test drive it, I just asked him where I needed to sign! He brought me back in and into the finance department, where after my down payment we worked out a really great deal that I could comfortably afford. I then finished up paperwork with Stephen, and even after the sale was finalized he proceeded to spend another fifteen minutes going over all the knobs and buttons in the car and hooking up my phone to the bluetooth. I drove away so ecstatic...I truly couldn't be happier with my purchase from Planet Honda!

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Mr. and Mrs Aponte

17 de ago. de 2014

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It was an overall great experience our sales person Kaleem Wyne was terrific . We got a Honda pilot we love it thank u so much .

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Kenny Kao

16 de ago. de 2014

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I highly recommend Ron Rajnai as the salesman to go to when you go to Planet Honda. He greeted us at the parking lot as soon as I arrived and proceeds to walk us in. He was professional, honest and friendly throughout entire process and tried his best to get the price that I wanted for the Honda Accord EX. He was also very informative and knowledgeable on the technicality of the car to the things he do as a salesperson. He's very open so you can talk to him about anything and he'll do his best to give you a very reasonable price. He won't play around with you and waste time as he'll lay down everything in-front of you without any tricks or gimmicks. I walked out the door with my new Accord in about 3 hours. It was a pleasure.

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psingh409

16 de ago. de 2014

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Jason helped me with my loan application and paperwork . Very helpful and excellent to deal with ! . It was an absolutely hassle free experience for me.I would highly recommend him.

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Rightazrahne

16 de ago. de 2014

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My car buying experience was excellent, all thanks to David Butler. It was my first time buying, so I had a million questions regarding the process. He explained everything in detail. I was probably one of his most annoying and irritating customers, so I really appreciate his patience with me. I highly recommend him and planet honda to anyone looking to purchase a good quality car :)

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thg

16 de ago. de 2014

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After not having a positive experience with the other Honda dealership further west on Route 22, I decided to give Planet Honda a chance. My experience....no pressure, professional, courteous and helpful! My sales representative, Nate Daniels was the best! He answered all my questions and was extremely knowledgeable about the Honda brand of vehicles he was selling. I will keep Nate and Planet Honda in mind for future purchases and for customer referrals. A job well done!! Thank you! TG

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adrianagibson

15 de ago. de 2014

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This guy is the man to see if you want to look into buying a vehicle. He was simply awesome and unforgettable!! His positive energy and personality shined above all! He helped me figure out what was the best look and fit for my budget and situation. I have already referred several people to this place and told them to ask for Ryan if they want to come out smiling and feeling great about their experience. His vibe seriously was to please his customers and I wish nothing but the best for him because he wanted nothing but the best for us and to see us happy!!

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LBdealrater

13 de ago. de 2014

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If you are in the market for a new car, I would highly recommend Sales Rep Stephen March. He is pleasant, knowledgeable, and makes buying a new car a stress free experience. He is certainly an asset to Planet Honda!

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Pmatias83

12 de ago. de 2014

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I would recommend my sales rep David Butler. He was pleasant and helpful and made the usually arduous process of buying a car simple. I ended up buying the car I wanted for the budget I was looking for.

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Abdel Elshamsy

11 de ago. de 2014

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Mark G. was a great and friendly sales representative at Planet Honda. He helped me with the entire process of getting approved through the Honda Financial Bank and made what seem impossible, possible due to hard work on his end. I am a college student with little to no credit history but based on the effort that was made by him and Planet Honda, I was able to get approved and within days I drove away with a new Honda Civic SI coupe. I would definitely recommend Planet Honda and Mark Gorecki to friends, family and anyone else interested in one of the cars of the Honda lineup. They accommodated my low credit history due to my student/soon to graduate status which makes it a great location to purchase/lease a new/used car if you're in a similar position.

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LaurenB1023

11 de ago. de 2014

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Nate Daniels is not your ordinary car salesman, he cares about his customers. Nate listens to your needs and strives to meet them to the best of his ability. He tries his best to please and always goes beyond to make sure that you are comfortable with your purchase. My buying experience from start to finish was absolutely amazing. This is my second car that I have leased with Nate Daniels. I would highly recommend anyone looking to lease or buying a Honda to see NATE DANIELS at Planet Honda on Rt 22 west!!Lauren Burton

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Jpmcauley91

11 de ago. de 2014

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On Saturday me and my father went to VIP Honda to check out the Civic SI. They would not let us test drive, so we drove straight down 22 to Planet Honda. We had the pleasure of getting Kevin L. as our sale rep. As soon as we walked on the lot, he greeted us and asked us what we were looking for. He brought out a Civic Si immediately for us to test drive. We liked the car and decided to purchase, and Kevin gave us all the information necessary and made the buying process easy and simple. Not only that, they gave us a great deal on the car. I highly recommend Planet Honda, and hopefully you get the chance to have Kevin as your sales rep.

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Ceamazed

10 de ago. de 2014

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I was very impressed with Planet Honda and Paul Cwalinski my sales rep. Who was very pleasant to work with!! There was no pushing salesperson experience which is amazing!! I purchased a 2015 Honda Pilot and Love it!! Love it!! Love it!! Sincerely ,Amazed Customer Ce.

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Happy_customer

10 de ago. de 2014

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After a long day of car shopping, I went to two dealerships before stopping at planet honda where I ultimately made my new car lease deal. My sales person Nate was fantastic! I had never purchased nor leased with Honda before, but after having one of the best experiencies in getting a lease, I will surely come back to planet Honda. Nate was knowledgable, courteous, accommodating and helped seal my deal with the monthly payment I could afford. Thank you Nate and planet honda!

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Happy_customer13

9 de ago. de 2014

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After a long day of car shopping, I went to two dealerships before stopping at planet honda where I ultimately made my new car lease deal. My sales person Nate was fantastic! I had never purchased nor leased with Honda before, but after having one of the best experiencies in getting a lease, I will surely come back to planet Honda. Nate was knowledgable, courteous, accommodating and helped seal my deal with the monthly payment I could afford. Thank you Nate and planet honda!

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Elsa Marquez-Aponte

8 de ago. de 2014

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We purchased a Honda CR-V from Planet Honda because they gave us the best price and service. The purchasing experience was smooth and stress free. Frank Talarico was the sales representative and Jason Trotte was the finance manager, they are both very knowledgeable and helpful. Thank you Frank and Jason for the outstanding price and service that you offered to us. A+ for both of them.

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Elsa Marquez

8 de ago. de 2014

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We purchased a Honda CR-V from Planet Honda because they gave us the best price and service. The purchasing experience was smooth and stress free. Frank Talarico was the sales representative and Jason Trotte was the finance manager, they are both very knowledgeable and helpful. Thank you Frank and Jason for the outstanding price and service that you offered to us. A+ for both of them.

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Jose PAEZ

8 de ago. de 2014

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Nate Daniels was a great salesperson and worked hard to accommodate our needs and desires!!

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monica monica

7 de ago. de 2014

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Thank You Mark G!!!!!!!!!!!! I recently leased an vehicle from Planet Honda and it was an incredible experience. Mark Gorecki made my experience very pleasant. He greeted me from the parking lot with a smile and a great sense of humor. I was very straight forward with what I was looking for in an lease vehicle. He was not pushy, understood my situation and was very knowledgable. At the end-I left Planet Honda very satisfied with an vehicle that I love! I rate Mark Gorecki an "A Plus" and would recommend him to friends & family!

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Accord Fan

7 de ago. de 2014

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I recently purchased my 2nd Honda Accord at Planet Honda. The choice to go with another Honda was very simple - great cars. Buying from Planet Honda was also a wise choice. My salesperson, Francis Duah, was the best, he made me feel right at home. His style made it so easy, I did not feel pushed in the least. He knew what I wanted and my budget and he made it happen. The staff in general was nice as well. It was difficult for me to leave my old Honda after 14 yrs and the staff picked up on that and suggested I walk with them to the old car when they took the old plates off. When have you ever seen that at a dealer? :) The buying experience was wrapped up by Delio Coutinho, Business Manager; who was detailed, fast and friendly. All in all one of my best car buying experiences.

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Harcourt

7 de ago. de 2014

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I had a good experience buying my car here. His name is Alfonso.

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Ortzangel484

6 de ago. de 2014

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I was dealing with another dealership for over 2 weeks going back and forth over the purchase of a new vehicle and trading in my old car. After all that time they told me my car wasn't worth what I owed and would do nothing further to help me. Just to see if someone else would give me different results I made an appointment to visit planet honda. When I arrived I was introduced to Nate Daniels and he worked with me to sort out my situation and gave me options and possibilities. To make a long story short, the first day I visited them they took my car, took the very low down payment I offered and I drove off the lot with a brand new(only 10 miles on it) 2014 honda civic. I was very happy to leave the lot with a great deal and a great vehicle. I have financed several vehicles over the past few years and I have to say that this was the simplest and fastest transaction I have ever made.i will recommend them to any friends and family that are looking for a new or used car and I will be dealing with them myself in the future.this was a great experience!!

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ad5

6 de ago. de 2014

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Terrible service, no professionalism and outright lies about prices. Typical bait and switch techniques to get you in the door then grind you down. Ive gotten two vehicles there, yes I actually gave them a second chance, and they blew it. Will never go back.

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Mohammad Syed

6 de ago. de 2014

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I bought a brand new Honda Accord from Kaleem. he was very helpful and thoughtful about my needs as far as my transportation was concerned. he worked diligently to provide me the best deal and give me a very thorough introduction to my new car which is rare nowadays from many salesmen. Overall this is the second car I have bought from him and both the salesman and the dealer have treated me very well. Very Satisfied! !!

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Marilu1987

5 de ago. de 2014

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Having already had a previous bad car buying experience, I didn't have much hope this go around. I have to say, I never expected to have the kind of experience that I encountered at Planet Honda. I was simply amazed at the level of customer service that Mark Gorecki provided me during the whole buying process. He treated me with the utmost respect and was straightforward with me from the beginning. I was currently financing a car which I wanted to get out of. It was not an easy situation to be in, but Mark went out of his way to help me trade in my car and get into a brand new Civic, while lowering my overall monthly payment!!! Mark was able to get the max trade-in for my car and made the whole process smooth and hassle free. He is to be commended for his professionalism and enthusiasm and I will definitely be a return customer!!! Thanks Mark!

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Amabile Ricciardone

5 de ago. de 2014

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I am writing this review to compliment Planet Honda once again! I usually don't write reviews when I refer a customer to a business but this time I am making the exception and taking the time to compliment Planet Honda once again. Setting that aside, I would like to focus the attention to MR. EDDIE AMORIN. His card states he is a Sales Director but I state he is THE BOSS! I recommended my sister and my brother-in-law to Planet Honda after their numerous purchases at other Honda Dealerships in New Jersey which they were very satisfied with. I convinced them, however, to travel a little further from where they live and lease their new vehicle at Planet Honda where I am so happy and totally satisfied with. They were not disappointed and very happy to make the drive to visit Eddie and all the employees at Planet Honda. Eddie made the deal very worth it. I cannot express my utmost gratitude to Eddie Amorin for taking care of my family in such a delightful way. He went way above the call of duty to make them happy. They also brought several of their children with them that day and there was a very nice playroom for them to keep themselves occupied while they went through the procedure of leasing their Honda Odyssey. He also treated them to lunch at the Cafe that they have there which was very nice and generous of him. He treated my family as if it was his family. I cannot convey in words how that made me feel. Furthermore, Planet Honda did not have the color my sister had her heart set on in stock so they located exactly what she wanted promptly and had it ready for her. Eddie is a stand up professional with extreme integrity, a kindhearted MAN OF HIS WORD equipped with charm and eloquence. He never lets me down or anyone I recommend to him. His bubbly, uplifting disposition and personality makes you leave with such a good feeling that you look forward to coming back to Planet Honda. He is a beautiful man inside and out. Everyone I've sent to him still calls me up very happy and satisfied with the whole experience of their vehicle purchases. The entire staff of Planet Honda is exceptional and has apparently been trained properly in accommodating anyone from the minute they enter the parking lot throughout the whole entire dealership. I want to compliment Jason in the Finance Department. He made my sister's experience very simple and not complicated in the least. He was very courteous, informative, and fast. So anyone that is looking to purchase or lease a Honda, I HIGHLY RECOMMEND Planet Honda and be sure to see Eddie Amorin. I would like to thank Eddie Amorin for all he has done for me and my family. Gratefully, your loyal and #1 customer, Amabile Ricciardone.

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suegal4

4 de ago. de 2014

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This was my first time buying a new car and I must say that I was very impressed by Frederick. Is knowledge of the brand is commendable. He made the experience of buying a new car comfortably and I left the dealership feeling excited about my new car. I wasn't sure about the color I wanted and he helped to pick the perfect color. He was extremely helpful and friendly. Thanks Frederick.

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kroman123

3 de ago. de 2014

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I came to Planet Honda this weekend to check out the accords. I had already done my research but I wanted to see them in person. Upon arrival, Mark immediately greeted us. He instantly took us to see the accords. He was very knowledgeable about the different trims as well as how each trim would be on gas. He showed me a great car and I fell in love with it. Mark made sure I test drove the Sport Accord in the color I wanted. He was very patient and worked with me to ensure I'd get the car. He made sure I was well taken cared of. In the end, I took home my first brand new car!! He helped me setup my phone to the Bluetooth and put some finishing touches on the car. Overall, I'm very happy with my car and the experience. Thank you Mark! :)

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sjjkcoll

3 de ago. de 2014

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I was immediately greeted outside the door and then by David Butler. He was kind, courteous, knowledgable and extremely helpful every step of the way!!

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Jose lopez

2 de ago. de 2014

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Nate is a wonderful person and a great deals person. If you need somebody to help you get the best car in a very humble manner. Nate is the man. He is always trying to help somebody. He explained everything and he knew what he was doing. Last time I came the person was kind but not like Nate. Nate is the best person I have ever dealt with to buy a car. Hopefully everyone can experience this great feeling I have after Nate helped me get a car.

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gguyjersey

1 de ago. de 2014

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I came here to Planet Honda think I was going to get the same story we cant help , but then I spoke w Kero and he made this experience a great one. He showed me an awesome car, like an awesome car allowed me to take it for a test drive and I was sold. still unsure of my credit but he said we will work it out. He was really professional and helped me get my car home as I came to the dealership in a rental. Thank you for all your help KERO. The car is awesome

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amildavies

1 de ago. de 2014

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This was my first time buying a car. David was so professional and made the whole process smooth.He picked out the perfect accord for me!!

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gguyjersey

1 de ago. de 2014

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I came here to Planet Honda think I was going to get the same story we cant help , but then I spoke w Kero and he made this experience a great one. He showed me an awesome car, like an awesome car allowed me to take it for a test drive and I was sold. still unsure of my credit but he said we will work it out. He was really professional and helped me get my car home as I came to the dealership in a rental. Thank you for all your help KERO. The car is awesome

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Anita Butler

31 de jul. de 2014

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Nate D. was very helpful with my experience of leasing my Honda CRV. He was very knowledgeable, patient and answered all of my questions. I did not feel pressured as I was making my decision.

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Vangie Vargas

31 de jul. de 2014

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I came to Planet Honda, looking to get information. I had already been shopping around, so I felt pretty educated about my choices. Mark and management worked with me, and I left with a 2014 Honda Civic. They were efficient and pleasant. Muchisimas Gracias, Planet Honda!

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Maria Runfolo-McCormack LPC

31 de jul. de 2014

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Steve March was professional, as well as personally in touch with the ease of the process that was necessary for me on this particularly difficult day for me. I had found out some poor health news regarding my son minutes before I left for my appointment with him. I needed to get an appointment with a specialist and I was trying to figure out which was going to take top priority in that moment. I was really high in mileage on the lease, but being a mother comes first!!!!! I drove there on the phone researching doctors and Steve allowed me the convenience of multi-tasking as I was doing all of the paperwork. He made the process easy, explained everything, allowed me to take my time picking a color, hooked up my Bluetooth before I drove away and had the car polished up to look great. I thanked him profusely as I sat in the drivers seat. He said to me that I deserved to have something go easily for me today. I am in the field of counseling and psychology. Steve was not only a salesman today, but a human being reacting with extreme consideration for a person who really needed the TLC, in a process that is usually very tedious. Call and make an appointment to see STEVE MARCH before you even think about going into Planet Honda!!! This is the 3rd car I have gotten there with him. Good luck and thanks again to Steve!!! Hey Steve!!! The family loved the color!! And I love the Bluetooth!!!!

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A Butler

31 de jul. de 2014

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Nate D. was very helpful with my experience of leasing my Honda CRV. He was very knowledgeable, patient and answered all of my questions.

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azeezkareem75

30 de jul. de 2014

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I purchased a suv two weeks ago from Planet Honda with Anthony r Hartley. I had a wonderful experience. As a first time buyer, he was patient and willing to explain all of the available options. I did not feel like I was being pushed into any decisions. After some talking with Anthony, and a test drive, I purchased the new Honda Pilot. Two hours (or less) later, I drove away in the car!! I 100% recommend Planet Honda. In addition to ANTHONY being very very helpful, it seemed the whole staff was excellent.

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Francis r

30 de jul. de 2014

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Had a pleasant experience buying my car with Antonio matos . Was not looking forward to car shopping , it was made easy and got a very good deal

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AZEEZ

30 de jul. de 2014

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purchased a car two weeks ago from Planet Honda with Anthony r Hartley. I had a wonderful experience. As a first time buyer, he was patient and willing to explain all of the available options. I did not feel like I was being pushed into any decisions. After some talking with Anthony, and a test drive, I purchased the new Honda Pilot. Two hours (or less) later, I drove away in the car!! I 100% recommend Planet Honda. In addition to ANTHONY being very very helpful, it seemed the whole staff was excellent.

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ShadequaTurnup

29 de jul. de 2014

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I came to planet Honda a couple months ago needing a form of transportation with a limited budget & jean was able to get me a vehicle that meet those needs. Unfortunately mechanically the car wasn't able to meet my expectations but Planet Honda was able to let me trade in my car for a 2011 KIA Forte which i thought i would never qualify for. Instead of disregarding my situation like most dealerships Planet Honda went a step further to ensure my satisfaction. Thank you to Jean, his manager Jamie & planet Honda. You have a customer for life!

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Florence Wilson

29 de jul. de 2014

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When i came to Planet Honda I had no expectations of buying a car but Jean Lenard proved to be qiute persuasive as well as very knowledgeable on the vehicles. long story short he was able to put me in a vehicle that I actually loved at a price that was manageable, Thank you jean

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jada692

28 de jul. de 2014

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I am a relative of Shezrae Slaughter, who served as the facilitator of my buying experience resulting in a extremely pleasant and satisfying visit. I was welcomed by several sales people and assisted by two; Moe Rhamoun who assessing my needs and my wishes walked me over to Used Car sales where I was introduced to the Director of Sales (Used), Bob W. Bob took the time to find out what I was seeking, what would be appropriate in my price range and more importantly, what I was looking to do relative to financing; he worked out several scenarios. Bob provided me with honest feedback and emphasized his desire to give me the best auto for my situation. Once he reviewed inventory, we discussed an option and I was then introduced to Alfonso Douriet. Alfonso worked with me until I drove off the lot with my new car. Thank to everyone involved for a satisfying experience!

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timnpatrice

28 de jul. de 2014

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This was my best car shopping experience. I traveled from out of state to assist my parents with their wish to purchase a late model previously owned Honda Accord. I was planning on visiting a few dealerships and admittedly I was dreading spending a whole day doing so. Fortunately, Planet Honda was our first and ultimately our last stop. Mark Gorecki, our salesman, explained our options, showed us used and new vehicles. He was extremely helpful and informative and not pushy! We were able to get a great deal on a brand new Honda!

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Cassie1212

28 de jul. de 2014

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After going to Nissan 22, my husband and I was very discouraged about buying a car. We got the worst treatment there. Later we inquired online about purchasing a car, right a way Planet Honda called us back and Erica was very pleasant and ready to help us. We decided to go to Planet Honda 22 and right away we were greeted by Kero when we pulled up into the parking lot. We were then greeted by Erica, we were kind of stressed because of our previous bad experience at Nissan 22, Erica sensed that we were kind of worried and she told us to be positive and enjoy looking at the cars. Kero took over from there and is was smooth sailing, he made us feel comfortable with him. He did not pressure us or try to do double talk like a lot of other sales people. He listened to what we wanted and showed us great cars, and he was very knowledgeable of the cars. We left with a great car! An overall positive experience, this was the best car buying experience that we ever had. I will tell my family and friends about Planet Honda 22 , and Kero is an awesome sales person. We will need a second car soon, and I will be back asking for Kero.. We are very happy. Thank you Planet Honda!

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Ray Jung

28 de jul. de 2014

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I loved Planet Honda ! Anthony my salesperson was great to me, and I wanted to recommend him to everyone who goes or will go to Planet Honda This was an amazing experience !

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Sampson

28 de jul. de 2014

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We just purchased 2 Honda CRVs and could not be any happier. It's our first time purchasing Hondas and we are very pleased with not only the car but the service. Our sales person Kevin Lewis was a joy to work with from the time he greated us at our car to the end of the sale. I would recommend not only making your Honda purchase with Planet Honda, but to seek Kevin out for his excellent customer service.

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revelsm3

26 de jul. de 2014

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We walked into Honda today just to check out prices and see the Pilot. We met Mark who was absolutely amazing, very patient and willing to explain. He was not out to make money but rather to help us get into the car we wanted for the price we were comfortable with. He was very honest with all the extras as well as very knowledgeable of all the models. Although he had more than one sale going on at a time he was very attentive to both and never made us feel as though he had something else going on. What was most notable was that he took his time to ensure the paper license paper plate would not fly up, took down the sales sticker and added the registration sticker in the front of the car. Even before leaving off the lot he made sure my blue tooth was set up so I would be safe driving home in case I got a call. Truly satisfactory experience at the dealership and above satisfactory with the customer service.When it came to financing Jason was extra helpful in finding the plan we need and was very patient with running credits, sitting and explaining to us what made most sense for our budget.Never once did we feel pressured nor uncomfortable with our purchase or price. We were truly treated like family. Thank you to all who made our car buying experience so wonderful!!!

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Shirley

24 de jul. de 2014

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It was a great experience at PlanetHonda! With Nate's help, I just got my lovely new car and I'm so satisfied with it.

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Larry123

24 de jul. de 2014

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I purchased a car two days ago from Planet Honda with Kevin Lewis. I had a wonderful experience. As a first time buyer, he was patient and willing to explain all of the available options. I did not feel like I was being pushed into any decisions. After some talking with Kevin, and a test drive, I purchased the new Honda Fit. Two hours (or less) later, I drove away in the car!! I 100% recommend Planet Honda. In addition to Kevin being very very helpful, it seemed the whole staff was excellent. The finance manager Jason, explained every detail of what we were signing. The internet manager Barry came over and introduced himself and thanked us for being there. If I ever buy another car, I will buy from them again. Thanks Planet Honda!!

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Estella Hernandez

24 de jul. de 2014

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This was my first visit to planet honda for service I must say I was very impressed the attention of the sales person (Raphael Castiblanco). He helped a lot to make the process a litte faster. I am happy with my car. Thank you. Estella.

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David Fanelli

22 de jul. de 2014

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Recently my girlfriend and I went to Planet Honda to look into leasing a new Civic. Mark happened to be walking outside as we pulled up and we could not have been luckier! As I am a very straightforward person, I immediately told Mark exactly what we were thinking, how much I wanted to spend, and asked him what was possible. He immediately came back with three options for us at three different trim levels, and knew the pricing and the options off the top of his head as if he was reading the brochure. Being a car guy myself, I was extremely impressed at his knowledge and expertise of his inventory, and it immediately showed his hard work and dedication to the company and more importantly to the customer. He was incredibly personable, was not pushy at all, and knew the answer to every question I asked him. He is unbelievably funny and worked with us to get the best possible price we could. He was honest with us as well, and even though I continued to push for a better deal, Mark flat out told me when he was at his bottom dollar, and gave us every option we could to find the best possible scenario for us. I have never had a better experience at a dealership (I am at one every 1-2 years to get a new vehicle). Mark at Planet Honda is absolutely the answer for anyone looking for a new car.

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Wilbur13

21 de jul. de 2014

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Today I bought a Certified Pre-owned Civic. My salesman Dave Butler was extremely knowledgeable, and easy to work with. Also Jason Trotte as my finance agent was also very easy to work with. Both were very fair. The entire experience was excellence in buying for me.

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njgerry

21 de jul. de 2014

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My husband and I had already been out looking for a new car to lease and were not pleased with the service we had not gotten at other dealerships. Honestly, we were expecting a similar experience at Planet Honda. In fact, we had brought our son along so he could see some of the pitfalls of buying a car. Boy, were we surprised!! Frankie greeted us at the door and was nothing but honest and pleasant throughout the process. We have never had a better experience. We enjoyed direct, open conversation and negotiation. There was no high pressure, no "What can we do to get in a car today." In short, it was everything you want and nothing you'd expect. Planet Honda and Frankie will be our first stop from now on!

ES

Excellent service

21 de jul. de 2014

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An amazing service, at an amazing price. Thanks to Ahmad, he made my buying experience quick, and painless.

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Katolan

20 de jul. de 2014

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This was my first time buying a car and these guys were awesome !!! I love my Acura and the deal i got for it was beyond perfect and the process was not as long as i expected it to be . An overall great experience for me !

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kzhao1218

19 de jul. de 2014

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I had an excellent experience at Planet Honda. I was accommodated by three salesman: Ron Rajnai, Ronald Terry, and Simone Duncombe. Simone, originally, helped me via phone and email which made the process very successful and easy to come in person. When I came in person, I met with Ronald Terry who was a very lovely man and helped me with more information about the car. Simone was very open, honest, and pleasant and an absolute pleasure to work with. There was no pressure and no gimmicks. After two days, I came back to the dealership to make the transaction and Ron Rajnai was there to help me make an honest business transaction with a friendly professional. My entire experience was certainly a 5 star. I walked away with the exact car I wanted with the best price. When I had to go to finance I spoke with Jim not sure the name but he was young had brown hair and glasses and he was EXTREMELY helpful. He explained everything in detail down to the warranty and used a highlighter to write 36 versus 60 month finance. He was able to answer all my questions which were a lot considering this was my first purchase and had a lot of patience (A LOT). Words cannot begin to describe what an amazing team I dealt with at Planet Honda. All in all, if you want a great experience and honest team you should visit Planet Honda this is absolutely the best place and car-buying experience in NJ. I would certainly recommend speaking to Simone Duncombe via phone or email and then having her set up a product specialist/sales consultant with you either Ron Rajnai or Ronald Terry!

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K.Z.

19 de jul. de 2014

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I had an excellent experience at Planet Honda. I was accommodated by three salesman: Ron Rajnai, Ronald Terry, and Simone Duncombe. Simone, originally, helped me via phone and email which made the process very successful and easy to come in person. When I came in person, I met with Ronald Terry who was a very lovely man and helped me with more information about the car. Simone was very open, honest, and pleasant and an absolute pleasure to work with. There was no pressure and no gimmicks. After two days, I came back to the dealership to make the transaction and Ron Rajnai was there to help me make an honest business transaction with a friendly professional. My entire experience was certainly a 5 star. I walked away with the exact car I wanted with the best price. When I had to go to finance I spoke with Jim not sure the name but he was young had brown hair and glasses and he was EXTREMELY helpful. He explained everything in detail down to the warranty and used a highlighter to write 36 versus 60 month finance. He was able to answer all my questions which were a lot considering this was my first purchase and had a lot of patience (A LOT). Words cannot begin to describe what an amazing team I dealt with at Planet Honda. All in all, if you want a great experience and honest team you should visit Planet Honda this is absolutely the best place and car-buying experience in NJ. I would certainly recommend speaking to Simone Duncombe via phone or email and then having her set up a product specialist/sales consultant with you either Ron Rajnai or Ronald Terry!

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malcifar

18 de jul. de 2014

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What a pleasant experience from start to finish. Mark Gorecki helped us out. He was a very laid back, down to earth guy. Not pushy at all and has a great sense of humor. He made us aware of all of our options before we went with a 2015 Honda Pilot Touring edition. When all was said and done, he had saved us $4700 off the sticker price and had us in and out in record time once our decision was made. I highly recommend dealing with Mark and Planet Honda.

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Abigail Remore

17 de jul. de 2014

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I stopped at Planet Honda after having a TERRIBLE experience at an unaffiliated dealership across the street. Frank Bonilla was so helpful, and was able to give me a great deal. They really helped me understand the whole process. Richard Scott, who helped with the financing was also incredibly helpful. I like my car a lot so far, and feel like they really took care of me.

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Ama.Sena

17 de jul. de 2014

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I love my car and i love my sales man Frederick Gardener. He is very courteous and professional. He has control and great insight in his work and does it with a smile. Off course not forgetting Chigbo who help put finishing touches to my great experience, great team work,great jobs guys. I thank you so much for giving me a new car. I love you all and love Planet Honda to the MAX. You are the best

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Gloria MW,

17 de jul. de 2014

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I love my car and i love my sales man Frederick Gardener. He is very courteous and professional. He has control and great insight in his work and does it with a smile. Off course not forgetting Chibo who help put finishing touches to my great experience, great team work,great jobs guys. I thank you so much for giving me a new car. I love you all and love Planet Honda to the MAX. You are the best.

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Muntser

16 de jul. de 2014

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I've always been one to stay away from financing but Planet Honda changed everything. The salesman Ahmad made the process much easier than I expected. At first I was just there to browse but instead I walked out with a brand new car and affordable payments. It was a pleasure doing business with someone who wanted more than just money. Look forward to buying my next car here!

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JO

16 de jul. de 2014

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We had a great sales rep, Juan Rivera, when we leased our Pilot in February. Thank you for the easy experience. We got what we wanted and are very happy.

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vernon & carla

16 de jul. de 2014

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if you a looking for a honda , look toPLANET HONDA and ask for FRANKIE A. TALARICO he will bend over backward to help you get the deal you want. he is one of the best.

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Yves Baptiste

15 de jul. de 2014

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My name is Yves Baptiste, I am very honored to have my new 2004 Nissan Maxima. I've been working very hard to reach my goal and getting this amazing car thanks to Jean Lenard if it wasn't for him I would have not been able to purchase my car. He made the process very easy for me and I never seem to have any problems. From the moment I walked in I knew I was going to have a salesman that was responsible, patient, and easy-going! Planet Honda is a wonderful place to buy a car! It is clean, fresh, and most of al the people are extremely patient with you! I highly recommend Jean Lenard as an excellent salesman because not only did he help me choose my 2004 maxima he did not rush me or force me into getting it at all! He was very patient, very kind and that I believe a salesman should be. I recommended him to many of my friends and family. I love my new car! Thank you Planet Honda for giving me such a great gift!

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TISHAGirl88

15 de jul. de 2014

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I came into Planet Honda looking for a car not being too picky just something that would fit my budget and needs. Needless to say I did NOT expect to purchase a 2012 Honda Civic but thanks to Jean Lenard I was able to walk out of there with my expatiations being met then surpassed, Thanks you Jean, his manager Jamie, & the all the whole Planet Honda.

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AmayaY.

15 de jul. de 2014

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I've always been cautious of dealerships because of the reputations of the stereotypes that came along with them but Jean broke all concerns and doubts that I had due to his patience & transparency I recommend him to anybody!

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d_een519

13 de jul. de 2014

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I made an appointment with Ryan McKenzie to lease a 2014 Accord LX. I'd seen an advertisement for $149/mo, $0, plus taxes and fees. Upon arrival we were seated and waited, and waited, and waited some more. He finally sat down with us and gathered some information as far as the vehicle I wanted, my price range ($250/mo), ect. And then we sat there and waited a while longer. It turned out he was working with other customers! So the purpose of the appointment was now pointless. After being led outside to take a test drive with a different salesman, we came back inside, and waited! Once we were able to sit down and talk numbers Ryan was playing games. He was asking ME how much money he told me to bring last time I spoke to him, and then said that the $1700 he said in the first place wasn't enough, now I needed $4000 down. He was not knowledgeable about any of the specials, and was offering the Honda National Lease special over the Planet Honda Special. When in fact the Planet Honda Special turns out to be a better deal, in his own dealership! He was very wishy washy every time he came back with a new number. We asked for a break down of the taxes and fees, ect. to figure out where he was coming from but refused to do so. He said he would not run my credit until we had a good deal on the table, come to find out he ran my credit before coming to a deal! I offered a car for a trade and told me it's "not worth anything", and kept talking poorly about the car. He ended up offering $100 for it so we left. The next day I sold the car for $2000, brought the cash to Metro Honda in Jersey City. We sat down with Albie Rivera who got me into the same Accord LX for $194/mo with only the $2000. Go the Metro Honda, no games, quick & easy.

LH

Lauren Hessler

13 de jul. de 2014

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Mark Gorecki was our salesman the moment we walked in the door. My husband and I were on a budget and in need of a car (my car was almost 15 years old...and a Chevy). Mark was in our corner since the moment we walked in. He fought his hardest for us and we made a great deal in the end. He even stayed until after they closed because we were still in the middle of our paperwork. We have purchased other cars through planet honda, but Mark seemed to fight the hardest for us. I would 100% recommend him to anyone who serious in looking for a new car. - L&M Hessler

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analesd

13 de jul. de 2014

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We had a great experience at Planethondanj. Our contact person Ron helped a lot in choosing the right honda. In the end we were really happy with the service and our purchase.

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sjcurry75

12 de jul. de 2014

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I was greeted and helped quickly by Frankie Talarico. I had my 5 year old twins with me and he brought us to the play room and completed paperwork from there. Owen took us on a test drive in a CR-V and helped us choose a color. We chose the first make, model, and color we saw! We fell in love with the car. Shah helped us with the paperwork. All 3 employees and the car were fantastic!Specifically, Frankie was knowledgeable, friendly, accommodating, and understanding. He answered questions from me and from my interrogating children. He had us in and out in a reasonable amount of time. When it is time for me to purchase or lease a new car, I will go back to Planet Honda and see Frankie Talarico! THANK YOU so much!!!!

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Nay89

11 de jul. de 2014

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I just leased a 2014 Honda Civic.my sales person was Mo.He was excellent no incredible. Words cannot express how good he was. I walked in with a 2008 Honda Fit and walked out with a Brand new 2014 Honda Civic that I am leasing. Not only did he help me but he helped my mom out along with my sister. He wasn't looking out for himself. He doesn't put u in any old car he makes sure the car fits u and that you are satisfied. What else can I say about Mo if I keep talking about him I won't have any room left to write. Lol. Now John. John is the best. He doesn't treat you like a customer he treats you like family, he's always pleasant and sweet. He fights for you, fights to make sure you walk out with a GREAT deal. He is the best finance guy you can ever ask for. We thank God for him. Now Jay in the little bit of time we spoke with him. We saw that he was very welcoming and kind and very funny. Even after everything they didn't just kick us out they took the time to laugh with us and make us feel at home. All I can say is if you ever need to get a new car ask for Mo,John in finance, or Jay. Thanks Planet Honda for making our life easier. Nadine C. Laurina S. Shema S.

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maciejaktwins

11 de jul. de 2014

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When my husband and I went in after researching on the internet Stephen March was very helpful. He answered all our questions and did not try to pressure us at all. He was thorough, informative and a pleasure to work with! Jay Morris the sales manger really worked with us to come up with a deal that was acceptable to both of us.Shah in the finance department explained the different types of coverage available, again with no pressure. He even helped customize a protection package that had everything we wanted and no unneeded extras.They made buying our car a really nice experience!

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Melissa D

11 de jul. de 2014

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I absolutely love the feeling I've received just walking into the parking lot. The moment I stepped foot out of my car I felt like a queen and that they had my best interest at heart. I had an opportunity to work with Ryan, who made sure I was knowledgeable about everything before I left and to this day the communication and drive of his intent to keep his customers happy is Amazing.This was my first time and the impression that was made on me will surely last a lifetime and would definitely recommend them to any and everyone .

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Don Liu

10 de jul. de 2014

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I had a very good experience with the team of Planet Honda. The whole process went easy and smooth. I got a good price, good rate and good business. I drove the car home in about two hours. My loan was approved next day with the best rate I could get as advertised. Thank you team planet honda: Alice, Stephen, Wang and John. They treat their customer we'll. Wish to do business with them again.

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DLiu

10 de jul. de 2014

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The whole buying process went smoothly. I contacted the internet department and got the most competitive price. Then I went to the dealership to get the deal done very quickly. My loan was not approved the same day . I felt uncomfortable at the beginning as I thought I might be sold with a high APR although the sale price is good. However the Planet Honda Team assures me that I will not have any problem with my loan. The next day I got the call. I do get the loan with the best rate as promised. These people are professional and treated the customer well. Alice, Stephen, Wang and John. I would like to do business with them again.

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Bautista

9 de jul. de 2014

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I went to Planet Honda looking for a new vehicle that was going to be in my price range. My sales representative was Mark Gorecki and he was excellent. I went in told him I wanted a Honda CR-V and that is exactly what i left with in my budget range. He will fight and try is hardest for you to leave with the car that you want. He made sure that i got the best deal and makes sure you are happy when you leave Planet Honda.

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obautista

9 de jul. de 2014

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I went to Planet Honda looking for a new vehicle that was going to be in my price range. My sales representative was Mark Gorecki and he was excellent. I went in told him I wanted a Honda CR-V and that is exactly what i left with in my budget range. He will fight and try is hardest for you to leave with the car that you want. He made sure that i got the best deal and makes sure you are happy when you leave Planet Honda.

JM

Joe M

7 de jul. de 2014

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Had a great experience with Frederick Gardiner. He made the whole sale process fast and convenient.

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Susie

7 de jul. de 2014

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I Went to Planet Honda to buy my first car and had a great experience. My Sales Representative was Amir Ranmoun, he was excellent at explaining to me how everything works. I definitely didn't find any other local dealerships more reasonable then Planet Honda. Amir helped me find the car that was perfect for me and gave me a great deal, I ended up leaving with a new 2014 Honda Civic, and couldn't be more happier.

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Jerline

5 de jul. de 2014

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When I brought my vehicle in for service I dealt with Lou, the service advisor. From the start he was patient and kind to me and listened to everything I had to say to assure that the problems that my vehicle had would be fixed in a jiffy. I really appreciate what he did for me, Jerline Sutherland.

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Sia k

5 de jul. de 2014

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I walked into planet honda and one of the salesman approached me by the name Jean Lenard. Jean sat us down and got to know what I was looking for and what I was interested in getting out of my experience wit honda. I would recommend jean for his honesty, well mannered individual, and extremely knowledgeable. He sold me a honda pilot. you go Jean you are the best five thumbs up to you.

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anusharma

4 de jul. de 2014

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WE HAD GREAT EXPERIENCE FOR PURCHASING OUR SON A BRAND NEW HONDA ACCORD COUPE FROM OUR SALES REP MR KALEEM WYNE ... HE IS VERY FRIENDLY, HELPFUL AND CHEERFUL PERSON , WE DO RECOMMEND MR KALEEM AS THE BEST PERSON AND BEST SALES REP AT PLANET HONDA, A GREAT EXPERIENCE , OUR SON IS VERY HAPPY WITH HIS NEW CAR.

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Ximena Cabrera

3 de jul. de 2014

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Walked into planet Honda an hour before closing time after going to various dealerships and getting turned down everywhere Kaleem Wyne from Planet Honda assured me that I would be driving out of there with my new 2014 civic lx the same day. Process took about an hour in total easy approval no hassles I love what Kaleem Wyne and Gang Wang did for me. I would highly recommend going to him, he is very patient and professional and knows what he's doing. Thanks again :)

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quintana491

2 de jul. de 2014

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This car purchasing experience was definitely the BEST I have ever had!! MARK GORECKI was amazing. He worked diligently to get me the car that I wanted and well deserved. I appreciate the honesty and integrity Mark provided me and my wife. He was so patient and understanding with us. All in all, it was the least painful experience I have ever had purchasing a car! Now I have a reliable brand new car I can count on to transport me everywhere I please to go. I will absolutely recommend Planet Honda to my friends and family ! Thank u so much Mark !

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Paulis9126

2 de jul. de 2014

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My family and I just got a new Odyssey from here and the experience was excellent. Kaleem provides excellent customer service. He goes out of his way to help you get the car you want.

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Cheena

2 de jul. de 2014

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My salesman Ronald Rajnai was awesome! I came in with my mind set on what I wanted and he made it happen for me! He didn't take no for answer and he was able to work out a great deal for me! Very pleasant & helpful! I will be going back to see Ron when I am ready for my next Honda!! By the way...Honda's are the best!

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sanjay

2 de jul. de 2014

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thought I was gonna get the run around like other dealership , but was very happy with the service provided by planet Honda and the saleman Antonio matos....definetly recommend dealership n saleperson....

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feel good

2 de jul. de 2014

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Awesome place....did not try to make things harder than it should be....picked out a car with antonio matos n the rest of the process was smooth...thanks

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amcneill23

1 de jul. de 2014

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From previously financing a vehicle from a different dealership I came in a little bit hesitant. But once I walk in the Honda pre certified dealership Dave (sales associate) welcome me in and guaranteed me that I will be happy walking out. and which I can say he definitely kept his word. Then meeting Cisco who guarantees me that all the concerns I had as the payments as well as a fuel officiants vehicle as well as great pricing, all my anxieties went out the window. Meeting these two guys really helped me ease the pressure of buying a vehicle over again. With there excellent customer service, friendliness and great pricing my overall experience was awesome. Thanks Dave and Cisco for all your help. I'm telling everyone about Honda pre-owned dealership!!!!! dealership

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tiffanyrenne

1 de jul. de 2014

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From walking into Honda Planet our recieved many hellos and a comforting welcome. We were guided into used cars and automatically everyone was pleased to help with the budget we arrived with. While being patient David guided us and make a wonderful experience while test driving and during questioning. David was outstandly understanding, friendly, and ready to make any accomodations for us. His management team was right behind. This was an amazing experience and we are leaving fully content with a new car. Also we are very much looking foward to purchasing here and letting it be known that Planet Honda is an outstanding dealership ! We love our new Honda !

HM

Happy Mom

1 de jul. de 2014

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We have been looking for a Honda CRV for our daughter and son. We spoke with a couple of local dealers in our area and then we went to Planet Honda and had a great experience due to the salesperson we met before we walked in the door. We were greeted by Kevin Lewis in the parking lot and we started a conversation. My daughter was with us and he made her feel very special being part of the buying process, he spoke to her directly. He understood what we were looking for and at what cost. Once we signed the deal, he sit with her in the car and went over every bell and whistle. This was a great experience for us and my daughter, it was painless. I am hoping the service department proves to be as good as the sales.

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paul.oliveira.1420

30 de jun. de 2014

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This is actually our 2nd purchase in less than a year. July of 2014 we purchased and Odyssey. This year we new we needed a second car. It was a "no brainer" to go back to Planet Honda. We had such a great experience dealing with Eddie Amorin and Stephen March! There were not "pushy", and told us to even take our time with our decision. Stephan is a great guy, and is always there for you. I normally dread dealing with car salesmen, but these guys make it a "painless" experience. Very laid back, which makes the customer feel very comfortable. I would definitely recommend Planet Honda to anyone!

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Vtattebury

30 de jun. de 2014

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Just purchased a used Honda Pilot from Frank Bonilla. I'm very satisfied with the whole experience, including used inventory manager Robert and finance guy Delio. They went out of their way to find a car that would work for our needs and budget. The staff also helped out with our two young kids while we waited and did the paperwork. Great job all.

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Ray Taylor Velez,RCP.

30 de jun. de 2014

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My overall experience with planet Honda and our sale's representative Mr.Mark Gorecki, whom we found to be an excellent and highly motivated individual is +10 stars,and four thumbs-up.Me and my wife would recommend for any one looking for a good quality car to go and see how honest and extremely knowledgeable a facility it really is. Mark Gorecki is such an ambitious sale representative.He is a very knowledgeble and well mannered individual that sold me and my wife a Honda Civic.My hat is off to Planet Honda and there wonderful team.Thank You. Ray Taylor Velez,Pulmonary Practitioner.and Mary Maicovski,R.N.BSN.

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LadyJ

27 de jun. de 2014

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This was my first experience with Planet Honda and it was a great experience! It started from the initial phone call. They make you feel comfortable. Alice listened to my situation and figured out who was the best dealer for us which was Nate. He was great. He sat down and got to know what I was looking for and what I was interested in getting out of my experience with Honda. He was able to get me into a Honda Accord, color and all (that green is everything). His Sales Manager Jay was also great! He even made sure that the minor issues that I had would be taken care of and that he would make sure of it. Less worry for me. They both worked together to help me get a good deal on the car. They even stayed way past closing to make me happy by leaving with a car that night! Making the customer happy is their main priority and it was much appreciated b/c most dealerships don't focus on that as much as they should. Last but not least, Jason who was my last stop in the finance department was excellent. He was so patient and answered any questions that I could possibly think of. He was very thorough in explaining everything and just made me feel very comfortable with getting a car from them. He was very upfront and honest which was a quality that I loved b/c getting a car is very stressful and we all know there are a lot of swindlers in the business. Overall it was a great experience and I would definitely recommend them to anyone who is interested in buying a car. Thanks so much you guys for making this whole process as painless as possible and for going above and beyond to help me into my new car! As Nate would say, "We're Golden!"

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Semi P

27 de jun. de 2014

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I've never had good car shopping experience until I came to Planet Honda! From the first call speaking to Alice setting up my appointment letting her know exactly what I was looking for,to working with my salesman Nate finding the right car and payment that was right for us, to dealing with Jay the sales manager to closing the deal with the ever so thorough Jason. They all made this process easy and painless. I will definitely will be back for my next cars!!

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Ms.Kianna

27 de jun. de 2014

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I came to this dealership just to look around and get an idea of what I wanted soon to come. I had a previous situation with a dealership where I got my car from that I had at the time and it was one of the worst situations and definitely a lesson learned! Ron came along with his great customer service and worked things out for me and I'm not a easy customer to please, I like what I like :-). I ended my deal left with some wisdom and a great car from Levi! Thanks PlanetHonda!

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Lore0707

26 de jun. de 2014

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Rafael is a very pleasant person worked with me buying my car.Helped me in everything and answered all of my question.I would Definetly recommend this dealer and go back soon.

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TMcCoy

25 de jun. de 2014

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This was my second car that I got from PlanetHonda and it was the best car experience of my life, thanks to Mark Gorecki:-) it was the best car experience of my life i have purchase new cars at four difference dealerships,however planethonda is the best because the sales person(Mark) made the deal become an reality .this is the number one dealership for many reasons .thanks team planethonda special thanks to my sales rep Mark!!

JM

J Matthes

25 de jun. de 2014

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This is my third Honda with Planet Honda, and my second time working with Stephen March! Stephen helped me out with two different leases and did a wonder job both times matching my needs. Also Stephen is very patient with my not so patient personality! Planet Honda always had great customer service. I would recommend it anyone looking for a new or even used car!

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xxkingpete24xx

24 de jun. de 2014

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I have gave the review i have because of Stephen March. This man has helped me in every way that's possible. He has given me a lot of information and he was completely honest. In my eyes he has done and an A+ job. Thanks again Stephen March with all your help.

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JGonzales

24 de jun. de 2014

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My salesman Ryan was fantastic!! He gave me a great deal and everything was smooth sailing.. I went back and Ryan was so wonderful going over ever accessory in the car!! Will definitely be back!!!!!!!!

DC

Dissatisfied Customer

24 de jun. de 2014

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Frederick Gardinard, his supervisor, and the finance person were very manipulative and I am extremely disappointed at the customer service here. After having closed the deal, they are asking me to pay more money. I've posted before, but they had taken it down. Perhaps they only keep the high starred posts.

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lejxw46

23 de jun. de 2014

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We have been coming to this dealership & Francis Duah for years now. We have traded, bought & leased cars and the experience has always been fast - no typical haggling, prices are as advertised and they did not charge anything extra at end of lease for one of our cars - nothing like the scary stories one always hear! Staff are friendly, Francis has been exceptional, very knowledgeable & sincere with his dealings! we would always always spend time & wait for him because we know it will be well worth it. Will definitely come back and also recommend Planet Honda & Francis to friends!

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ChickenRoti2

23 de jun. de 2014

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I only have good things to say about Planet Honda. Anthony Hartley is an exceptional sales person, he listens to your needs and works very hard to meet your expectation. He's courteous, kind and very respectful.

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drtonydc

23 de jun. de 2014

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I've never had much experience with car dealerships, mostly having bought cars from individuals, so I didn't know really what to expect going into this. But from the moment I stepped into Planet Honda I felt like I was the most important person in the room, and that feeling persisted throughout the entirety of my time spent there. The Manager, Eddie Amorin, was very tuned in to my specific needs and worked with me on the amount I told him I was comfortable paying. He NEVER seemed to try and sell me anything that was more for his benefit than mine. He carefully regarded my financial situation and came up with the perfect solution, even letting me in on some information regarding leasing that would have not been in my best interest, even though it would have been an easy sale for him. Once my needs were established and met with the car that would be perfect for me, according to MY criteria and within my financial comfort zone, he turned me over to the capable hands of Tim Ciasulli Jr., who took me for a test drive, patiently answered ALL of my questions, and went out of his way to make sure that the car I was test driving was the best car for me. And I had a LOT of questions. But to Tim's credit, and Eddie before him, I NEVER felt rushed to make a decision. Whenever I was given a satisfactory answer to any question, I was immediately asked if there were any other questions. Every nuance of the car's options and features was explained carefully and completely by Tim. By the time we got back inside the Dealership, I was convinced this was the best car for me. After signing on the dotted line, with my commitment in hand, it would have been easy for them to have shuffled me off to the next person to process the sale. But Tim stayed with me every step of the way, letting me know each and every step of the process. And Eddie kept coming by to make sure I was satisfied with everything, and asking me if I had any additional questions. When all was finished and I was ready to take possession of the car, Tim actually helped me by setting up the Pandora/Bluetooth/Phone functions, and even offered to have their guy take the sticker off the window (that glue would have been a nightmare!). The finance guy was also very helpful and answered all questions in a concise and complete fashion. One thing about Planet Honda.....EVERYONE you run across has a smile on their face and a cheerful greeting! Even in the service area. These people don't want to sell you a car, they want to establish a relationship with you for the rest of your car buying life. And it's not patronizing one bit, as I am convinced from speaking to several people there, and especially Tim Ciasulli and Eddie Amorin, that they genuinely care about you and your car buying experience. It's their genuineness that makes me a happy customer, and one who enthusiastically encourages others to buy there. I offered to create a testimonial as thanks to everyone in their team, this was not solicited. I simply value excellent customer service, and these people provide it in a way that exceeded my expectations by a long shot. They set the bar pretty high.

JM

J Matthes

23 de jun. de 2014

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My Third lease with Planet Honda, and my second time with salesman Stephen March! Stephen always goes above and beyond, and is very patience dealing with my not so patient personality! Stephen knew exactly what I wanted and made my purchasing process a lot smoother than expected! ALWAYS a pleasure dealing with Stephen and Planet Honda. Great customer service, I've never been disappointment leaving Planet honda whether it was for purchasing a new lease or getting my car serviced. Would recommend Planet Honda to any one looking for a new or even used car.

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kconcep

22 de jun. de 2014

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My husband and I bought a 2014Honda Odyssey and it was so easy thanks to our rep Frankie Talarico he was fast and amazing

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drtonydc

22 de jun. de 2014

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I've never really had much experience with car dealerships, mostly having bought cars from individuals, so I didn't know really what to expect going into this. But from the moment I stepped into Planet Honda I felt like I was the most important person in the room, and that feeling persisted throughout the entirety of my time spent there. The Manager, Eddie Amorin, was very tuned in to my specific needs and worked with me on the amount I told him I was comfortable paying. He NEVER seemed to try and sell me anything that was more for his benefit than mine. He carefully regarded my financial situation and came up with the perfect solution, even letting me in on some information regarding leasing that would have not been in my best interest, even though it would have been an easy sale for him. Once my needs were established and met with the car that would be perfect for me, according to MY criteria and within my financial comfort zone, he turned me over to the capable hands of Tim Ciasulli Jr., who took me for a test drive, patiently answered ALL of my questions, and went out of his way to make sure that the car I was test driving was the best car for me. And I had a LOT of questions. But to Tim's credit, and Eddie before him, I NEVER felt rushed to make a decision. Whenever I was given a satisfactory answer to any question, I was immediately asked if there were any other questions. Every nuance of the car's options and features was explained carefully and completely by Tim. By the time we got back inside the Dealership, I was convinced this was the best car for me. After signing on the dotted line, with my commitment in hand, it would have been easy for them to have shuffled me off to the next person to process the sale. But Tim stayed with me every step of the way, letting me know each and every step of the process. And Eddie kept coming by to make sure I was satisfied with everything, and asking me if I had any additional questions. When all was finished and I was ready to take possession of the car, Tim actually helped me by setting up the Pandora/Bluetooth/Phone functions, and even offered to have their guy take the sticker off the window (that glue would have been a nightmare!). The finance guy was also very helpful and answered all questions in a concise and complete fashion. One thing about Planet Honda.....EVERYONE you run across has a smile on their face and a cheerful greeting! Even in the service area. These people don't want to sell you a car, they want to establish a relationship with you for the rest of your car buying life. And it's not patronizing one bit, as I amconvinced from speaking to several people there, and especially Tim Ciasulli and Eddie Amorin, that they genuinely care about you and your car buying experience. It's their genuineness that makes me a happy customer, and one who enthusiastically encourages others to buy there. I offered to create a testimonial as thanks to everyone in their team, this was not solicited. I simply value excellent customer service, and these people provide it in a way that exceeded my expectations by a long shot. They set the bar pretty high.

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spcrodriguezj

19 de jun. de 2014

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it was simple and easy.... when an individual goes to a dealer is for a reason it does want a new car. That's exactly what Frank and Mr. Wong did. They gave me no problems evendoe I had another vehicle loan

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Summer2014

18 de jun. de 2014

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I went Planet Honda with my friend. Both of us want a new car. Actually, we had shopped around. We knew the price.So we just walked in and gave them a walk-out-door price. They made it. We were happy. The salesperson Ron is very helpful. But I have to say that the financing department is a little bit hard sale.And we are not really satisfied with the APR.

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me1010

16 de jun. de 2014

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I went in b/c I got an amazing offer from Edmund's on a new fit from Planet Honda. I knew the quote didn't include destination and documentation fees, nor taxes. I called to specifically ask about any other fees. The person on the phone said that's all she was aware if and that finance would have the last say. When I got to the dealership, Ron said that there were so many extra fees, like a presentation fee of $690 and something else for $390! Apparently there were options on this car that weren't advertised as well, making the CSR well over $1000 more than what I estimated (my estimation included the destination fee, doc fee, and sales tax.)Luckily, they did respect a voucher I had for a $50 visual visa card, so my time wasn't completely lost. I personally wouldn't go back and would caution other buyers about hidden fees. Not all dealerships are like this! I highly recommend Sussex Honda, even though it's a bit far--they're friendly, honest and its a better location to test drive!

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rippedoffcustomer789

14 de jun. de 2014

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A quote was requested online for new Accord. Ms Slaughter responded by e-mail with a lengthy standardized advertising like material. I requested her to give me full details of price quote. Her 2nd reply was even worse. She won't give any details of dealer or other charges and accused me of using their figures to shop around. Completely frustrated with her attitude I replied her that I would rather goto some honest, upfront, and straight forward dealership. Her answer was that I was playing games with them. I wonder if her bosses know what kind of sales person they have in their staff.

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KevatPatel

12 de jun. de 2014

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My father and I recently visited this dealership, and we were thoroughly impressed. Not only is the dealership aesthetically pleasing , but the customer service was simply stellar. Prior to our visit to Planet Honda, we did a ton of research online, and even scoped out their competitors. We found the team at Planet Honda to be very professional and dedicated to customer satisfaction. Our salesman, Mark Gorecki, was tremendously patient and answered all of our questions, pacified our many concerns / indecisiveness and went the extra mile to get us the bottom line pricing. I applaud Planet Honda and every member with whom we had the pleasure of meeting for making this experience so wonderful. Our 2014 White Honda Odyssey EX-L with Navigation is absolutely stunning. We will enjoy this for many years to come! THANK YOU!!!

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Goarmy545

12 de jun. de 2014

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Buying a car hasnt been the greatest of experiences in my life but with Planet Honda, that has taking a turn and has made it more enjoyable. From the first step I walked in I was greeted and asked how I could be helped and what I was interested in. Instead of the classic salesman approach trying to sell me specific product, I was given the freedom to sit down and talk about what I was looking for and what price. I was soon introduced to Daniel Boye as one of the top sellers in the show room and I soon found out why. He not only was very friendly but had a smile every second and constantly was looking for ways to make me more comfortable. He provided me with all the information I needed without even asking for it and put in the effort to find me a good deal on my civic. As I told him I wanted a specific car, he went ahead to get the paper work to me and was fast. He noticed I was wearing a soccer jersey and as a soccer fan himself he could relate to me as a customer and as a person, which triggered great soccer conversation. Even when I came back to pick up my plates and registration, he always asked how my mother and I were doing, who was present when I was buying the car. He really strives to connect with his costumers and presenting a charismatic personality, which won me over as a customer. As well as always putting in the extra effort to find me the right people to fix my tire. It has been a great pleasure to have met Danny and I hope that one day I can find another customer and tell them that they are in good hands. The main reason I wanted to write this review was to acknowledge the pleasant experience I had buying my car because of Danny and I can see why he does well in the sales business.

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Katherina

12 de jun. de 2014

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This is my second time buying a car from Fredrick with in a year , HE HAS WENT ABOVE ANS BEYOND FOR ME AND MY FAMILY to give us the best service , worked very close with us in getting a great deal. By far he's the best salesman I've ever had a great encounter with at a car dealership . In my personal opinion Fredrick has a been a very prestigious salesman - I would reccomend going to him for all of your needs especially purchasing a new car . Fredrick is great and so is planet honda in union nj . Me and my family are every happy and satisfied with the services they have provided us with . Thank you planet honda for going above and beyond for me and my family , and a special thanks to Fredrick for being amazing and doing his very best ! I would highly reccomend Fredrick Gardner as your honda car consultant ! Best , Katherina & family

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CoolMommy

10 de jun. de 2014

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As a single mom I was definitely looking for the lowest price. I had been to a few dealers trying to get my new Honda pilot at the payment I can afford. However, the other dealers had made me feel like a dollar sign to be taken advantage of. I started to feel like i would never get my truck and was losing hope. But i had heard about this nice big dealership "Planet Honda" a few times that offers really good price. Planet Honda Should have been my first stop. I only wish i had come here first. I walked in and was greeted by Steven March. He made me feel very welcome and the atmosphere was bright and airy with some music. We got right down to business no games and no back and forth. As a single mom my time is very valuable. I got the truck for way less per month then other dealers had offered. Without the stress. From start to finish 1 hour 30 min and I was gone with my new Honda pilot ex-l. I will definitely come back for my next purchase and recommend Planet Honda to all my loved ones.Thank you to the staff at Planet Honda.

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Shanice

10 de jun. de 2014

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As a first time car buyer all I can say is that I've experienced nothing but the best; from great customer service down to the financial aspect of purchasing a new car at Planet Honda. Kevin Lewis was an awesome sales person. His personality can sell any car on the lot. I would recommend Planet Honda and refer a friend to Kevin any day!!!

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Sharon Silakowski

10 de jun. de 2014

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I came into Planet Honda nervous and pressed for time but Jean Lenard showed me a 2012 Honda Civic & I was instantly in love. He showed me the features, got to a median price I was willing to except & got me out of there within 3 hours! I would highly recommend Jean & Planet Honda to anyone. Thank you Jean!

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SHAMYFOSA

10 de jun. de 2014

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After having my heart set on a Pilot, Jean Lenard showed me worked with me and showed me my true options due to my budget. It wasn't the car I originally wanted I grew to love it while being able to afford it! lol thank you jean!

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Hortense May

10 de jun. de 2014

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I love my new car (well a 2010) all thanks to my salesman Jean Lenard! I HIGHLY recommend him. Thank J!

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Yvoone " Ms Reluctante"

10 de jun. de 2014

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How can I start this other than with OMG, OMG, OMG, Mr Kaleem is the BEST! From the first introduction Kaleem was very personal his demeanor in dealing with customers for the first time is exceptional. Trust me, I do not warm up quickly to sales associates quickly, especially under these types of situations. I have to feel comfortable enough with you to change my mind. Kaleem did this naturally for me. Especially for a purchase of this magnitude Kaleem was God sent. I'm a tuff cookie even though my friend was with me to give me guidance and support. I realize that you will have some stress in looking to purchase a car so I needed a Sales Associate who would be PATIENCE and Honest. Kaleem gave me his best and did his best, through my many questions and of course changing my mind he kept his temperment ..the patiences of a saint! His ability to keep his demeanor even through questions from my friend helped be stay interested. I would recommend Kaleem over and over anytime, anyday well except Sunday :) I was reluctant and little skeptical but he was able to give me the information and answers needed to feel comfortable with this dealer. You guys here at Planet Honda have a great sense of teamwork. Kaleem Kaleem Hooray!!! for you Sr. Keep up the good work. Its natural for you. You are more than just my Sales Consultant you helped me open up doors for others more than myself! Also,Thanks to Mr Chigbo, Jorge and Richard what excellent service You guys are good.

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TyroneBoykins

9 de jun. de 2014

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KALEEM WYNN HAS BEEN PROACTIVE,KNOWLEDGEABLE,AND HELPFUL IN US MAKING FINAL DECISIONS ON OBTAINING OUR 2013 HONDA CR-V AND THE 2014 HONDA CIVIC - WHICH BOTH HAS NEW SLEEK DESIGNS, GREAT OPTIONS, ACCESSORIES,GREAT ON GAS PER MILE, ENVIRONMENTAL EFFICIENCY, AND NOT TOO MENTION SPEED (AS PER THE 120+ MPH DISPLAY IN THE DASHBOARD)NOT PERSONAL EXPERIENCE. HE WORKED WITH US EXCLUSIVELY AND VERY ATTENTIVELY.THE OTHER WORKERS WERE WILLING TO HELP AS SOON AS WE PULL INTO THE LOT, ALONG WITH THE RECEPTIONIST WALKING INTO THE BEAUTIFUL STATE OF THE ART SHOWROOM.THANK YOU KALEEM WYNN, FINANCE DEPARTMENT, AND THE REST OF PLANET HONDA DEALERSHIP!

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rumviks

9 de jun. de 2014

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Recently we purchased a brand new Honda Accord Sedan 2014 from Planet Honda. Its a great dealership and Mr.Kaleem is good salesman. They gave us a good deal and Mr.Kaleem is very friendly,made things really easy for us and helped us to get the best deal. We are very happy and satisfied. In simple words Mr.Kaleem is Customers Man.If you are living anywhere in New Jersey area and if you are planning to buy a new car, then I would highly recommend you to go to Planet Honda and visit Mr.Kaleem Wyne. Great dealership, great salesman, great price and great overall experience.

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Stephanie Arocho

9 de jun. de 2014

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Frederick Gardner was very helpful in the process of trading in my vehicle for a newer model. He was patient and very attentive to my needs. The service here is outstanding and I will be a loyal customer for the long run. I am very pleased with my new Honda civic 2014 and the commend them on a job very well done.

MB

mitchell briggs

9 de jun. de 2014

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it was the best car experience of mylife i have purchase new cars at four difference dealerships,however planethonda is the best because the sales person makes the deal become an reality without worried the entire teams works together for the good of the customer..this is the number one dealership for many reasons i could write book on the professsional styles of sales person...thanks team planethonda special thanks to saleperson

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gabymelilo

8 de jun. de 2014

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Overall very good service. Dealers are committed on helping you make the best purchase. I am very happy with my car and would recommend this dealership to anyone.

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johngarcia515

7 de jun. de 2014

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I recently purchased a 2012 CRV from my sales associate Kero at Planet Honda. Couldn't be more happier with his customer service. He was very courteous and professional. As soon I walked in I was greeted with a great smile and asked if I could be assisted. It was a fairly pleasant experience. No issues on the Internet Price quote we received, and our salesman; Kero, was very knowledgeable and patient through the entire (but lengthy) process and answered all our questions.

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E Fernandez

7 de jun. de 2014

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Just purchased a 2011 Honda Accord at Planet Honda in Union.. I must say that the stress that comes with buying a car was alleviated by the service given to me by their staff. Rafael Castiblanco(sales consultant) was pleasant and very thorough when explaining things to me. I didnt feel pressured into anything and he did his best to accommodate all of my needs. I will definitely recommend planet honda to all of my friends and family. Dave Butler and Jason Trotte from the finance department were also very helpful.

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HenniB

6 de jun. de 2014

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My experience with Frank was great and stress free. He provided professional service. I would highly recommend anyone to Planet Honda. I have already told five people about Planet Honda.....they are the best:)

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cmaiorana

6 de jun. de 2014

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Our experience at Planet Honda was a pleasure and most enjoyable. Our sales person, Frank Bonilla was very professional and expressed great work ethics. He made us feel very welcomed and made buying a used car very easy for us! I would highly recommend Frank to all my family and friends that are interested in purchasing a Honda. Our sincerest thank you's to Frank and the rest of the team! John & Carolyn Maiorana

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Padillab4

5 de jun. de 2014

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Frank was the best salesperson that I have come across in a very long time. He answered all my questions and was very professional and honest. I will recommend him and planet honda to my family and friends due to outstanding service..

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Charlene Irving

3 de jun. de 2014

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I really have to say Mr.Levie Frink help me with my payment great deal enjoy talking with him ,he help so much great person that care about you .thank you again for your Help may God continue Blessing people like you Love my new car Honda Civic 2013 !!!!!!

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zuzana

3 de jun. de 2014

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Bought 2 cars at Planet Honda before, and after the second one was a total loss in an accident, I went there again. Even though my credit isn't excelent, they helped me the best way possible to get a new car. Everybody did their best, and I practically left with a new car the very moment I walked in... Thank you, Kero and everyone else for all the help

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Ramon Garcia

3 de jun. de 2014

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So over the weekend i decided to return my 3 year lease, is a 2011 Honda pilot with 40k. My lease only gave me up to 36k for 3 years so i was very aware that i when over my miles which i didn't mine i just wanted to get ride off the car note. After a long talk with my sale man Ali Shamsid-Dee he promise that he will wave off the 4k mile that my truck was over and any damage they will waive it off, Ali was going to give me the same deal i got last time which it was 3 year lease with 36k , So i decided to go for the new 2014 Honda Pilot again, I left a 3k deposit to hold the deal which i tough at the time it was a good deal. Wrong it was all a lie ones i got all the paper work to sign Honda didn't want to cover any of my damage in my truck also the after market DVD player is to big which is blocking the rear view mirror. Ali was very aware from my previous lease that i when over my mileage and i needed at least 36k for 3 years but why at the time to sign the contract i see he only was giving me 30k for 3 years. At that time i felt betray and that he wanted to take advantage of me. I ask Ali to call his manager that i no longer would like to do business with them and i would like to cancel and keep my truck. Wrong again the manager said if you would like to cancel the deal they will keep my 3k deposit. At the end off the night i felt force to sign the contract and to keep the new truck. Horribly experience

LT

Lou Torres

3 de jun. de 2014

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Our experience with nat Daniels was awesome. Will come back in the future and buy another car with Nat Daniels.

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ZhaneH

2 de jun. de 2014

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Jean provided phenomenal service from the moment I walked into Planet Honda! he went above and beyond to get me in a great, affordable car! I appreciate the work this consultant provided and would recommend it to anyone! the financing and car selection is great plus Jean finds the car just right for you! thank you Jean!!

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Nisarg64

2 de jun. de 2014

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TITLE SAYS IT ALL! STAY AWAY FROM THESE ********! PRICE IS COMPLETELY DIFFERENT WHEN FINALIZING EVERYTHING! LIARS! CHEATERS! CONNIVING MANIPULATORS! EVERYONE FROM GENERAL MANAGER TO THE LADY WHO SERVES WATER!

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raveela

2 de jun. de 2014

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I visited planet honda to buy a certified used car. initially they received well and showed the cars and we went to test drive. in online it was mentioned $17779. price was written on car $21K+. we asked them to agree for online price. they agreed first and then they asked us to pay certification charges $1600. we started negotiating as no dealer ask for certification fee for the user cars. one of the manager came and he started talking very rude. Argument went for some time finally price came down to 19K+. As the insurance is covering from the next day we did not take the car delivary. I paid $1000 and signed the sale agreement.I tried a loan from DCU, unfortunately the interest rate was little high. so i asked the dealer to finance. they played big drama not finance my vehicle. multiple responses with in one hour of duration.first they said i am eligible for 2.99 interest rate. later they said i am not eligible for that interest rate.They contacted multiple credit unions and i got 9 hard inquiries on my credit history.I applied for only one application.The way they treat the customer is very rude. i never expected this kind of experience. I finally got my cheque from DCU and my car delivered.I really got disturbed like anything with the manager's behavior. we were waiting in the hall to talk to them they are not responding and that manager moved out in front of us irresponsibility. When i went said, we are waiting here for you. His response was very bad.He made the executive to play the drama.it was very bad experience i never ever had.

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Ms. Nelson

2 de jun. de 2014

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My salesman Juan made my experience buying my car a pleasure. I would highly recommend this dealership and Juan.

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Tania

2 de jun. de 2014

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I had a great experience with Planet Honda. My credit is very poor, but they did everything they could to get me into a car with a great deal. They were friendly and open about my situation, I appreciate them getting me into the car I needed.

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lauraloo21

1 de jun. de 2014

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The salesman I had, Paul Cwalinski, absolutely did his job. He was very informative and patience. He worked with us to make sure we were satisfied. I would definitely recommend him to any one who is looking for a car.

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Laura Veiksans

1 de jun. de 2014

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excellent sales man The salesman I had, Paul Cwalinski, absolutely did his job. He was very informative and patience. He worked with us to make sure we were satisfied. I would definitely recommend him to any one who is looking for a car.

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HANKSTOR

31 de may. de 2014

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I AM ALWAYS APPREHENSIVE WHEN GOING TO PURCHASE A NEW CAR. HOWEVER, NATE MADE THE WHOLE EXPERIENCE STRESS FREE. ALSO OUR MEETING WITH THE FINANCIAL MGR WAS ALSO STRESS FREE

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Rich G

31 de may. de 2014

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I purchased my Honda Pilot last Friday 5/23/14. The Sales Representative was Gercino (Gerry) Soares was a pleasure to deal with and very knowledgeable about the car we were purchasing. He is a professional salesman and a real asset to the Planet Honda Dealership. I am glad Gerry helped us and would recommend him to friends and family when they are looking to purchase a new vehicle. Jay Morris and Sal Lanuto were the Managers, they were up front and forward when making the final deal. No problem with either man. Jason Trotte, the Finance guy,explained everything I needed to know when signing the deal and receiving the financial papers. Very good guy also. This was a great experience and would buy a Honda from these guys again. I had a 2005 Honda Odyssey, which we loved, and when trading in they were very fair with us.

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Carlene

30 de may. de 2014

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Leased a car from Fredrick at Planet Honda and the service was great. Overall experience was a 5. I would refer friends and family to Frederick.

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honda204

28 de may. de 2014

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We came in to purchase a new car last weekend and we extremely pleased with friendliness and knowledge of our salesman. We had Ron and he was great. I would recommend this dealership to everyone. Honda is great.

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lucia16

27 de may. de 2014

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We are very pleased to work with Stephen because we know him more than 10 years since we leased our first car to him and he always was very kind with us.

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portega83

27 de may. de 2014

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I purchased my car last March of 2013 one month after it starting giving me problems. It wouldn't turn on and every time I took it to the dealer they said since they can't duplicate the problem they couldn't help me all they said was trade it it in for a new one but I had to put $1000.00 down. So I've been having this problem for a year now and I filed a claim with consumer affairs and they had a tech from the manufacture come and test the car and he couldn't duplicate it either. I've now got a lawyer and found out that my car in fact is a lemon. I'm a have a lawsuit pending against Honda. Will never buy another car from Planet Honda let alone any Honda!!!! I wouldn't recommend anyone there!! Worst experience ever!!!

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techsmart2k

27 de may. de 2014

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Recently purchased my 2014 Accord EXL and Planet Honda was the place to go, especially one of the best Sales guys ever whose name is Mark Goreck. If anyone is looking for a new Honda, go and see Mark Goreck asap as he will get you deal you are looking for or atleast try really hard. He got me my deal and all extras I was looking for.

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zspeight

27 de may. de 2014

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My experience at Planet Honda was awesome. Mr. Daniels was very helpful. He made sure I was satisfied with what I was purchasing:) Thank you for all your help:)

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steeleh

27 de may. de 2014

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NATE DANIELS was an excellent salesman who took the time and effort to help me get a deal suitable for me. I like that. y

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sunny

26 de may. de 2014

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We bought a car from sales consultant Frederick Gardiner. The service did not take as long as we were expecting and he was efficient. He was friendly and I would recommend him to any of my friends and anyone looking for a car. We were satisfied with the service and the car.

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Charlene Irving

26 de may. de 2014

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The customer services is the best from the person who had call me on my trace in into the sale atleasing consultant Kaleem Wyne thank you so much my heart is so relief of the problem .thank you again your do Care

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MariaS

24 de may. de 2014

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My Salesman and Financing Rep were very hospitable, efficient and knowledegable and there was no pressure The Visit was a Very Pleasant Experience As always Planet Honda Gets Two Thumbs Up

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sandraojo

23 de may. de 2014

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Amir is the best. From the very moment he saw us at the parking lot, he was friendly. He welcomed us with a beautiful smile, took us around to look at various cars. He was patient and knowledgeable. He answered all our questions and gave us quality time. He is a great sales man. I strongly recommend Planet Honda and Amir Romano if you are looking to buy a car. I drove my car Home and I'm loving it since.

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cocacola30

22 de may. de 2014

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Going into Planet Honda just browse the selection and prices. I was met by Alfonso He handled himself very professional, answering my questions with patience and knowledge, finding the type of car I needed and also ensuring that I didn't leave Planet Honda without a good deal. I'm very pleased to say that I left Planet Honda with a very nice car for a good price.

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ktram61

22 de may. de 2014

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We came in to look for a used car for my daughter. This was her first buying experience. She found a car she really liked so we discussed price. The car had very high mileage and we felt the price was to high. The salesman want to "his manager" and came back with an offer including tax and all fees. I asked this is the total price no additional costs. He said yes the final bottom line price. We said yes. Than he comes back and said he has to charge another $500.00. That's after my daughter was so happy to get a car she could afford. His manager Jamie Vasco would not even look up. Did not buy the car nor would I advise anyone to go there. This is going to be reported to consumer affairs.

MB

MILLIENNE BOSQUET

22 de may. de 2014

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To Whom It May Concern: Frederick Gardiner's dedication to his Job was impeccable. He went through every detail about the car. He takes his job seriously where the customers are concerned and spent his precious time to make sure a sale is final. The customer leaves the location very happy. Millienne Bosquet,

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Jesus & Jennifer Villadolid

21 de may. de 2014

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Carlos Crispin was our senior sales consultant & he was a great help to us in leasing our new car from Planet Honda. He is very courteous, very patient in explaining & made the buying process went smoothly. He has a great personality to be an excellent senior sales consultant.

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sequins

19 de may. de 2014

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Because of Mr. Terry's friendliness and product knowledge, graciousness and patience, I own a New Honda Accord Sport. I would recommend Planet Honda and Mr.Terry to any of my friends and relatives. Sincerely,Joyce M. Simmons

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Tibb

19 de may. de 2014

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This is to give a feedback on my experience at Honda. I previously bought a Honda Civic and the sales representative at the time was Anthony Hartley. Because of his professionalism I introduced a friend to purchase a car at your facility. Anthony displayed the same professionalism on May 17th, 2014. After working with Anthony we were introduced to Levie Frank who also worked with us in a business and professional manner. These gentlemen know how to let you relax so that the negotiation process gets easy. It is good to know that Honda has these two men of high caliber working for them. It is indeed an honor to share my experience with them.Verna C.

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Kiara Mateo

19 de may. de 2014

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Last week I visited Planet Honda to buy my first car. My car salesman was named Frederick and he was the best , he made sure I left Honda that day with car. He made the impossible possible for me and I am very thankful/greatful ! Great person and customers service. I will definetly be a long term client with them !

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Jccrow

17 de may. de 2014

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Very smooth process! In and out quickly, with the right recommendations and price. Staff was cool and made this an atypical experience. Would certainly recommend Moe.

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adamsamochod

17 de may. de 2014

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very happy with the sales person fast service great price, we recomend a lot!!!!!, the nagotiation went fast, happy with the results, again i would recomend this sales rep to anyone.

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CTmike

16 de may. de 2014

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I live out of state, however Planet Honda was by far the best place that I found. I should have started there first and save time instead of shopping around. No one was even close to the price and service that i got there.The day that I was picking up my new car, the person who was suppose to drive me to the dealership could not do it. I needed to take the train in. Stephen offer to leave the store and pick me up at the station. That kind of caring, you can't find anywhere but at Planet Honda. What a great place to buy a car!!!!!!!!

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KIMIASTAR

16 de may. de 2014

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I came in yesterday in hopes of getting a Used 2010 Honda Accord EX. (Due to I thought I was able to afford it because of my credit & not be approved for a newer year) Not knowing, Frankie Talarico was able to work with me into getting me into a new 2014 Honda Accord EX. I couldn't believe how FAST the service was. I got there at 10 am & left around 1 pm. Out of all my dealership experiences in the past It always take me the whole entire day to get things done...but NOT yesterday. I was out within 3 hours! Frankie went straight to the point & told me my options. NO BS. He kept it real with me from the beginning. By explaining to me where I stand at & how he could help me to get into something better for probably about the same cost from a older model to a newer model. He definitely explained the difference. Anyway, he was outstanding, confident, FRIENDLY, informative & patient!! I was so amazed on how satisfied I was with the service there. I am so happy that I was able to get the best deal & drove off with a newer ACCORD!! Planet Honda made me felt FANTASTIC when I left there. I would definitely recommend anyone here & speak to Frankie!! He do not waste no time. GREAT CUSTOMER SERVICE THERE!! BEST EXPERIENCE EVER! THANKS PLANET HONDA YOU JUST EARNED A LOYAL CUSTOMER!!!

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mike from CT

16 de may. de 2014

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As someone who does not live right around the corner from the dealership, I was concern that they would forget about me once the sale was done. I am very impressed on how much they care about me. The sale doesn't end when you drive off the lot, they are there for anything i needed. Great dealership, truly a caring place.

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love10001

15 de may. de 2014

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Carlos was great! He asked me what I wanted and made sure he delivered!He gave me different options and allowed me make my own choices. He is a great person as well as salesman! I plan to continue going back in the years to come! J.J. was also amazing in finance:)

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VHall

15 de may. de 2014

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Carlos was great! He asked me what I wanted and made sure he delivered!He gave me different options and allowed me make my own choices. He is a great person as well as salesman! I plan to continue going back in the years to come! J.J. was also amazing in finance:)

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Tony Mathos

15 de may. de 2014

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This was my first time financing a car, so I was very skeptical of the process and greedy salesperson. I was wrong with all of my negative thoughts. Jean Lenard over at Planet Honda Route 22 gave me an awesome experience and helped me purchase a 2010 Acura TSX. He was very kind & helpful, plus he had no hidden agenda's. He guided me through the whole process smoothly. From the test drive to the negotiating and closing the deal. Looking forward to recommending Planet Honda to friends & family in the near future

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JASMINE

14 de may. de 2014

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Got a #2014Accord from here! This was the third dealer i went to... some miracles were worked out and so I gotta give props to my angelic sales rep who put his butt on the line to make sure I got what I wanted for the price that I wanted - He was Ryan Mckenzie ! Tell him I sent you. :-)

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Calandra

13 de may. de 2014

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Ok let's begin with being greeted with a smile as you walk into the doors of the dealership. You have a seat and nothing but friendly faces gives you hellos and a smiles. Theres a wonderful young lady by the name of Jennifer that calls and makes sure that you are prepared and ready for appointments. Gives you all the information that you need before you even arrive. Now my sales agent is non other than the amazing Kaleem Neem. Not only will Kaleem take care of you and your vehicle choice, he goes above and beyond to give his customers which becomes more like a friend the best experience ever. When you walk into a dealership you never know what to expect. I walk into the Union Planet Honda dealership over three years ago as customer and now I feel like a part of the family. I had the pleasure of dealing with three of the best at Planet Honda in Union New Jersey. Remeber these three names. Kaleem Neem, Jennifer and J.J., J.J. takes care of the finance area and gives all you the information you will ever need. These are three of the best people you will ever meet. Kaleem is #1 in my book. So take my advice, if you want a smooth easy and painless experience go to Planet Honda in Union New Jersey and tell them Calandra sent you. Bye bye

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daddala

12 de may. de 2014

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I visited planet honda dealership to buy a used vehicle on April 18th,2014. The dealership was good and sales person -Frank . B was so helpful and friendly. Finally i purchased a vehicle which meets my needs. I got the vehicle for good rate and Warranty was also good. Thanks to Frank for helping me to choose a right vehicle which meets my needs. I will recommend Planet Honda to a buy a car if you are looking for a good car with reasonable price.

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ipersaud

12 de may. de 2014

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My sales person was Frank Bonilla and I was glad that he approached my husband and I when we first walked into Planet Honda. He is very pleasant and patient. He was clear in explaining to my husband and I all details relating to a car trade-in and everything we need to know about the features in the differences in the years and model of the vehicle we were looking at. We do believe he gave us a good deal which I am thankful for.

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JuanBobadilla

12 de may. de 2014

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I am very pleased with my experience at Planet Honda I was immediately greeted at the door by Jean Lenard which I was very impressed with because he was very patient with me. I purchased a '11 Honda Odyssey and I love my new car . I strongly recommend Planet Honda and Jean Lenard if your looking to purchase a new car .

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Richard Fraizer

12 de may. de 2014

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I went to planet Honda looking for a Nissan, but Jean Lenard convince me the pros and cons of Nissan's compare Honda's ... which lead me to purchase a 2010 Honda accord coupe. I highly recommend anyone who want to purchase a car to see Jean !

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Jefferey Mayhurin

12 de may. de 2014

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I Jefferey Mayhurin visited your dealership at Honda planet to purchase a vehicle but due to my credit history I wasn't sure if leaving with a car was a probable option however your agent Jean Lenard proved me wrong and put me into a 2010 Honda civic, I would definitely recommend Mr. Lenard anyone in this difficult position that I was in.....

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LGustave

12 de may. de 2014

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Planet Honda on Route 22 in Union, N.J. was a great dealership to deal with and provided me with an awesome experience. Jean (Lenard) was very helpful and professional by spending an enormous deal of time with me in making sure I was comfortable and satisfied with my 2011 Honda CRV purchase. I truly believe he cared about me during the entire purchasing process. I would and will going forward highly recommend him to all my family, friends and colleagues to see him in regards to purchasing a new or used car at Planet Honda on Route 22.

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matthewross1987

11 de may. de 2014

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The body shop has amazing customer service. I would recommend the shop and dealer to anyone because the people who work here are respectful and helpful. Ben and Anthony in the body shop went above and beyond to help me. I bought my car here in 2010 and I will definitely be back.

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natalyakanus

9 de may. de 2014

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Hi. My name Natalya. Today I purchase fourth car at Honda Planet dealership. Anthony Klein was my sales person. He provided exceptional customer service as well as a lot of patents and compassion. I will recommend your dealership to my friends as well as I will come to buy my fifths car to you. Keep up good work.

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JulioJR801

9 de may. de 2014

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Just picked up a new Honda Odyssey with Frederick at Planet Honda. This dealer has excellent service and attention without pressure. They explain all the details of the car and work with you on leasing and finance terms in an honest manner.

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Alex and Sabina

6 de may. de 2014

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Getting my 3d Honda from Khalim at Planet Honda was an excellent experience, once again! The deal was great, the process was easy, overall - very pleasant experience. Khalim is decent, courteous, and a very good person. Returning old lease was painless, paper work was speedy. We drove in with the old lease and got out with the new one, very happy about the experience. Khalim, I'll be back in 3 years to get a new lease from you. G-d bless you.

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bridget212

5 de may. de 2014

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I went to this dealership last week in hopes to find my next car purchase & succeeded! The sales rep (Keith) was very helpful & not pushy like most I've dealt with in the past! no pressure at all & I couldn't be happier with my used (new to me!) vehicle. I will definitely be recommending him & this specific dealership to all of my friends/family that are looking to purchase in the future! BH

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Agata98765

5 de may. de 2014

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Let me start by saying that although previously I have purchased two cars from dealers, Ive never had such bad experience. First of all, the place was very untidy and so was the sales person. He lacked the basic knowledge about the car business (like the fact that the value of the trade-in car is deductible from the taxable amount of a new car). When I left him a bad survey, he called me and abused me about it! Another major problem that occurred was the delay in the whole paper work process. I traded in the car that wasnt paid off (not the first time) and I was assured by multiple managers that it would be paid off in 10 days. However despite my phone calls numerous phone calls when it wasnt done long after that, Planet Honda called my bank for a pay off over three weeks after my purchase after I had to make another payment of the car that I traded in. This affected in them disbursing the sum depreciated of the amount that I paid. When I called the manager and made a complaint about it, she told me I had to wait for the money they owed me until they get my title (which is absurd) and that she would call when that happened. Two weeks from that, when I neither heard from them nor got the money back, I called my bank and made sure the title was sent and tried getting in touch with the manager but she wouldnt return my phone calls, ignoring me completely. The level of the unprofessionalism of this place and the way they just dont care about the customer is beyond words! Avoid this place if you actually want to enjoy the purchase of your car.

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mercy1234

5 de may. de 2014

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I came in last weekend just to look around and see what my options were. What I found was a good selection of cars and a very nice salesperson named Keith that was more then willing to help and point me in the right direction. I left that night not only with a great deal but with a great deal from a great person.

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GloriaMItchell

5 de may. de 2014

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I have never owned a Honda before. I was a die hard Nissan fan. That is until I walked into "Planet Honda". My husband and I spent about an hour walking around the used car lot just looking at all the cars. Finally, we gave up and were on our way out. As we were getting into the car Kero walked out introduced himself and ask if we found everything ok or if we were interested in obtaining more details on any of the cars. I was torn between a Honda Accord and a Crosstour. Kero suggested that I take both on a test drive. My heart was set on the Crosstour! Kero was very pleasant, friendly and patient with me. He made me feel comfortable and confident that he would take car of me. I drove off with my pearl white Honda Crosstour and very satisfied! Thanks Kero!!! Jason was also great he's very precise when answering questions and explaining everything..... Extended warranty & 3 years of maintenance service free!! Thanks Jason!!

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Jehan z khan

5 de may. de 2014

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This is my second car which i purchased from Planet Honda through Mr. Kaleem Wynn, He is really a professional person. He helped me in all respect. He guided me honestly to accomplish this deal. All the persons which were involved in this deal were throughly gentlemen and professional....They did the excellent service for me. The made impossible possible in this case. I will recommend Mr. Kaleen Wynn if any of my family member or friend want to buy a new car . I thank all the staff of honda planet.

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Jrivera

5 de may. de 2014

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I purchased a used Accord on the 26th of April through Planet Honda. The used car salesmen, Keith was a great help throughout the whole process. He was very knowledgeable as well as friendly. I highly recommend going to Planet Honda to purchase a new or old car. The staff was wholesome and the location was easy to get to. I thank Planet Honda and especially Mr. Lyons for the 5 star service!

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J. Rivera

5 de may. de 2014

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I purchased a used Accord on the 26th of April through Planet Honda. The used car salesmen, Keith was a great help throughout the whole process. He was very knowledgeable as well as friendly. I highly recommend going to Planet Honda to purchase a new or old car. The staff was wholesome and the location was easy to get to. I thank Planet Honda and especially Mr. Lyons for the 5 star service!

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Andrea

3 de may. de 2014

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I have leased 4 Hondas from 2 other dealerships. Planet Honda was the best. It didn't take all day and the people were friendly and very helpful. I wouldn't go anywhere else. My salesperson, Stephen, made the whole experience a pleasure. I was wowed!

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Dr. T

1 de may. de 2014

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I did some hunting around New Jersey to find an SUV, and eventually settled with the Honda pilot. After searching online and visiting a few dealerships in person, planet honda was the next stop. Long story short, I ended up buying my car from planet honda. They gave me a great deal, and made the buying process seem very easy. Thank you Mr. Kaleem Wyne (salesman) and Mr. Richard Scott for the awesome customer service!

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caitlindougherty

29 de abr. de 2014

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This was my first experience at Planet Honda and to say it was a good one is underrated. Aside from a friendly, and professional environment they have an awesome car selection! I had the pleasure to work with Ron and he was extremely helpful and made sure I left with the car I wanted. I never felt pressured which made my first buying experience great! I will definitely recommend my friends and family to visit Ron, and I will be purchasing my next vehicle from Planet Honda.

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New Wheels 4 Me

29 de abr. de 2014

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Walked in with my research on new car prices. Agustin O.'s personal attention helped me make a purchase that I was satisfied with. Agustin went our of his way to answer questions and make my experience smooth and easy. I am now enjoying the ride.

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jlecour

29 de abr. de 2014

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I have been leasing vehicles for over 20 years. I have leased my last five cars from Plant Honda. I have never experienced anything but excellent customer service. I have been fortunate to have dealt with the same salesman, Francis Duah. From the moment you walk through the doors you feel like your visiting a relative. They recently completed some renovations since the last time I was there and the results are fantastic and all for the customer - this freshly designed environment. Awesome! Starting with Erica who reminded me that my lease was expiring and made sure that my appointment with my Francis took place as scheduled, my salesman , the General Manager and all through the financial process - excellent. Plant Honda knows what they are doing and they are definitely on to something with the design of their location. I would definitely recommend them for anyone looking to lease or buy a new car. Thanks Planet Honda!

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jackargento

28 de abr. de 2014

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I needed to replace my old car , I talked to Joe Scibilia who happens to be an old friend and neighbor. He and Steve March went out of their way to give the best deal and service during my buying experience. Planet was very fair with my trade-in. I'm truly enjoying my new CRV and look forward to many years of pleasure in ownership.

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joegavinho

27 de abr. de 2014

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Great experience! Salesman was friendly, helpful, knowledgeable and put together a great deal for me. Everyone loved the car. Will definitely go back and purchase another one.

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intisarwright

26 de abr. de 2014

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My experience was one of delight. Though I have leased other cars with Honda, this particular experience was the best thus far. Frank Talarico as well as the Planet Honda team worked on my behalf and provided great service. They also managed to do this in record breaking time!

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jmcreative

26 de abr. de 2014

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The most efficient and reasonably priced service center I've ever seen . . . dealer, independent, chain, or otherwise. These guys are a fine-tuned machine with work done right the first time. They really take the word "service" to heart.ALSO - the body shop is fantastic. Expertly done work, ready when they promised, and a price that was a lot less than I expected.

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syreetadurham

25 de abr. de 2014

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I came into Planet Honda with a vehicle that was bad for me and was worth nothing but Planet Honda worked it out. Now I have a new car, 3 years maintenance package, gap insurance and rid of my headache.

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sergioguzman191

24 de abr. de 2014

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The service was excellent, right from the start after i entered Planet Honda i could feel the friendly atmosphere, Anthony and Sal worked with me very well to allow me to drive the car i am currently in. thanks to their service i am in vehicle that i can afford and i look forward to working with them in the future,

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Kwasiada D

24 de abr. de 2014

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I Went Into Planet Honda thinking I Wasnt Going To Get A Nice Car, But Thanks To Frederick G. I Walked Out With A Brand New 2014 Honda Civix LX Coupe ... Hes The Best Sales Man Ever.If You Need A Miracle & Want A Nice Car, Hes DefinentlyThe Right Guy To Go To. Thanks Fredddyyyyyy Your Awsome!!!!!!!!!

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Happy CR-V owner

23 de abr. de 2014

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This is our 4th Honda and third purchased from Planet Honda. Our 2003 CR-V is still going strong. All of our Hondas have only required basic maintenance - never a repair of any sort. I find this unbelievable. The staff is friendly and courteous. We return to our salesman Kaleem Wynne as we find him very forthright. He's easy to talk to and quite accommodating. We highly recommend him. The price was so much lower than other dealerships that it made me wonder if they realize that Planet Honda is definitely the big leagues and they're not.

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Joy B

23 de abr. de 2014

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I recently purchase a 2014 Honda CRV from Planet Honda on Rt. 22. I first did the online search and when I went into the dealership I was greeted by Alice who was very helpful. My sales rep was Frederick Gardiner. Fred was very professional and I was able to get the car of my dreams with little hassel. I would recommend Planet Honda to my friends and family. Thanks!

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JIMMY PROCTOR

23 de abr. de 2014

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THANKS TO MR ANTONIO MATOS AND MR LEVIE FRINK FOR THEIR CARE IN HELPING ME WITH MY PURCHASE OF MY HONDA ACCORD. THEY BOTH WERE VERY HELP FUL. BECAUSE OF BOTH I WILL RECOMMED FRIENDS AND FAMILY.

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Manny repo

23 de abr. de 2014

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Friendly people that understand you.the minute I explain what I was searching for they went right on it . The model the color thanks again.

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jonathandudek

22 de abr. de 2014

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I have leased and purchased vehicles from planet Honda for myself and family members for the past 4 years. I also bring friends to this dealership. I also recommend using their service department

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Sasha7475

21 de abr. de 2014

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Mo and John was awesome, hospitality was great from the time I arrive until the I left. if you need a new car Planet Honda is the place to BE.....

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SoniaAngione

21 de abr. de 2014

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I had the pleasure of working with Frank Bonilla on the purchase of a Certified Pre-Owned Honda CRV today. Frank was not the typical car salesman stereotype. He worked diligently with his manager to ensure that I was able to purchase this car at a fair price. The entire staff was friendly and hospitable. I felt at home while I waited for the paperwork to be processed. I would HIGHLY recommend using Frank at Planet Honda to my family and friends. I encourage you to work with Frank Bonilla as well. He provides quality customer service. It is definitely worth traveling to Planet Honda in Union even if it is not local to you. There is a reason why Planet Honda is ranked #2 in the Nation. Thank you for your service. I love my car!!!

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Warren Mac

21 de abr. de 2014

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Probably my best experience in any dealership I've been in thus far. They are very understanding and best of all they will work with you. Process did not take as long as usual and my sales rep did an awesome job to make the process as smooth and comfortable as possible! Thank you planet Honda for my beautiful Honda accord coupe!

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patrmartini

19 de abr. de 2014

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I have read a book Titled Be Nice Or Else..It is a customer service book and I try to live by it in my personal life as well as my professional career. I know that Danny met all my needs with the informative answers to my questions,Bob W. clearly is an asset, he was genuinely helpful in my tough situation,and works miracles. Delio I was very impressed by,I feel that he went that extra mile for me.I am confident that the rest of this process....the registration,plates all that ..will be handled efficiently. I will most definitely recommend you ..Thank you..I love my car....

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Aymansaleh

18 de abr. de 2014

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I bought a brand new Honda Pilot 2014 just yesterday from a salesman Kerolos. He was very helpful to me and wasn't a pushy salesman at all. He wanted to satisfy my needs. He Also made sure I walked away with what I wanted. He was very patient with me and honest. I appreciate that very much. I Shopped around to other dealerships before Planet Honda and I wasn't convinced enough to buy the car I wanted! However Kerolos definitely had me from the minute I walked in. I would definitely recommend him and this dealership to everyone I know. My wife and I love our new car!!

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Melissa

18 de abr. de 2014

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I went to repair my car and I was approached by Kaleem Wyne while in the waiting area and he was very helpful and friendly, suddenly we were talking about getting a lease car that will help me reducing my monthly payments,. He helped us get a good price for our lease I strongly recommend Kaleem Wyne for future business in Planet Honda. Let the experienced of Kaleem get the car you want.

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joybraxton

17 de abr. de 2014

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I had a great experience at Planet Honda. Fred and Levie were very professional and made this an easy sell. This is my first Honda purchase but not my last. Thanks to the Honda family!

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Mina8382

17 de abr. de 2014

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Very polite. He helped me find my first new car. Very cool and down to earth person. He got my payments as cheap as possible. Love this guy.

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Dasilva02

17 de abr. de 2014

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My wife called Ron and inquired about a black on black accord lx. When we arrived (late) at our appointment Ron didn't skip a beat, he already had the car parked up front ready for a spin- world class service. My wife was unbelievably nervous about driving the car but Ron very patiently guided her and made her feel very comfortable. All of the details that turn a customer experience from average to exceptional was there. Even when I asked for coffee after the cafe had closed Ron offered to get us coffee some way some how.It's pretty obvious by now he offers world class service. I felt like I was in a Bentley dealership... Now let's talk business! I've worked as a personal trainer salesman and can spot a sales pitch from a mile away. Ron above all else is a professional auto CONSULTANT not a salesman. We were unsure whether to finance or lease. Ron broke down every option, explained everything very thoroughly and went ABOVE and beyond his duties. If you want a genuine experience with a professional who passionately works very hard in giving you the best deal possible for a car that's right for you, talk to Ron. A message for Planet Honda and ALL of Honda- Ron is who you should model every salesman after. Within minutes of meeting him, your guard is down as you are talking to a friend. A very knowledgable professional who doesn't see you as a bag of money. Ron works very guard to give you the best deal possible but above all else he has values- integrity, honesty, patience... I'm not sure if he sells the most cars or not since he doesn't talk slick and isn't pushy one bit. But I can promise you one thing, he has been there a short while only but as word of mouth passes through like wildfire he will be your number one. Core values breed success more than empty promises and pushy tactics. It's Hondas best interest to keep Ron happy. Ron makes clients for life. I'll never buy a car elsewhere. A big thanks to the team at Planet Honda and I wish Ron much success. Celso Da SilvaRoselle NJ

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lito243

16 de abr. de 2014

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Danny O. Boye is a nice person,He show us What we need, and he stay for us until the deal is done,,I highly recommend this to anybody or to my friends,,

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Anca Dumitrescu, LMT

16 de abr. de 2014

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Thanks Guys! It just goes to show that a girl can get a break, especially as a loyal customer! I'd had my CR-V for only a year and loaded a lot of miles onto it as a self-employed massage working all over the state, and, long story short, walked out with a brand new burgundy Accord so painlessly that I now MUST rave about it. Jay ushered me in to Sal, the manager on board, he found Gercino for me right away, a senior salesman, Gercino added Gerard, who's in training, to the pack, to make things go even more smoothly, and Jason Trotte, who had sold me my Civic in 2011, now a finance manager, took me through the sales process as seamlessly as anyone could wish. Truly a pleasure, thank you guys! If I don't make it to the party on Friday, please know I'll be with you in spirit! Anca Dumitrescu, LMT Roselle Park, NJ

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cndrtill08

15 de abr. de 2014

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on a scale of 1 - 10 Ron you definitely without a doubt get a 10 for the outstanding professional service you provided to me in my purchase of a new car I couldn't have asked for a friendlier,patient or more knowledgeable car salesperson than you! I will definitely recommend anyone I know looking to purchase a Honda to planet Honda on route 22 and to ask for you!

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KP

15 de abr. de 2014

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The staff at Planet Honda are extremely knowledgeable. My salesman, Juan Rivera, was very helpful and kind. My buying process was very easy and smooth. The manager was also very helpful. Overall great service. No details were left out, and I was able to drive my new car home that same day!

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Evelyn2014

14 de abr. de 2014

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Sales man was very awesome. He gave me all my options, and explained everything to me with clarity. I'm very happy and recommend him to anyone that needs a car. Fred you're the best!!!!

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Misty89

14 de abr. de 2014

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Everybody from the paperwork guy to the salesman was very helpful. Juan made sure buying my new accord was easy and fun. Great time. I would buy a car there again.

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rmnfern

14 de abr. de 2014

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Stephen March was very professional, friendly, and knowledgeable. Wow, what a great experience we had at Planet Honda. Keep up the good work and I will definitely tell my friends and family about my experience at Planet Honda.

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Nikhil M.

14 de abr. de 2014

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Having bought two cars in the past I was very hesitant in going to a showroom and buying a car. As the amount of paper work and un-necessary sales talk really freaks me out. With Plant Honda, the case was different. I went first and met Khaleem the sales guy who addressed all my questions calmly with no unnecessary sales pitch. I was very impressed and since he was able to work with me on the deal that I was expecting that none of dealers could match I decided to go ahead with Planet Honda. The day of delivery I told Khaleem that I have 2 kids and would like to wrap up as soon as possibe. He had everything ready and the moment I went he introduce me to Scott Richards (the Finance Guy) who was awesome and had all the paper work ready. As a matter of fact I changed my mind and I said I will go for lower down and he was perfectly fine. I got my car in about 1hr 30 mins which was much better than my expectations. I am hoping I get similar kind of experience in the future that I may require for any maintenance / repair work.

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duyaxiong

12 de abr. de 2014

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I saw this car online and went to Planet Honda to get it. Danny received us and helped me a lot. Thanks for your patience, Danny. I like my car.

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Johnw1970

12 de abr. de 2014

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First, I believe they have people writing fake reviews for them. I signed up through internet pricing from a well known auto service online. Planet Honda was the only one who would not give a fair quote including all misc fees, destination charges, tax, etc. All the others gave me a final totoal quote so I will buy from one of the others.Planet Honda emailed many times but seemd to try to have me drive over to con me by not dealing with me honestly through the emails with a price, so they lost ANOTHER possible customer. How they stay in business is a big question, unless they have a smooth sales pitch and customers who will pay well above the going rate because they think they are getting a good deal. STAY AWAY_

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PRamune

11 de abr. de 2014

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Great experience bying new Accord with Ron Rajnai. From greeting us in the parking lot to making a deal and giving us keys of the car, Ron was friendly, courteous, very knowledgable and professional, he took time to answer our questions, and put every effort to meet our needs. Happy with new Accord and with experience at Palnet Honda overall.

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Katina1972

11 de abr. de 2014

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Remarkable,superb.. Those 2 were the BEST REPS I ever encountered. I just wanna say Good Job and that's for everything . Much Love Honda

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k4kedarkulkarni

9 de abr. de 2014

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Went with TrueCar price quote . Was helped by Jason Sepulveda . He was very courteous and patient with all my queries . Worked with me on my trade in price and helped me get a OK deal on it . Would surely recommend him and the dealership to someone looking to buy a Honda.

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Goombie

9 de abr. de 2014

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I emailed about buying a car. No one contacted me for 5 days! Sorry but I bought a car elsewhere! You snooze you lose!

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MillBill

7 de abr. de 2014

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Jason Sepulveda was extremely helpful, courteous and we felt we could trust him from the moment we first met him. He was open, honest, and explained everything to us -- answering all our questions. We would highly recommend Planet Honda to all our family and friends -- but especially, to Jason! Obviously, he recognized my wife's reticence in parting with our old car, but was very patient with her, which she so appreciated. We're so pleased and thrilled with our new Honda CRV!Thank you, Jason, and Planet Honda!George W. Stapelfeldt

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Solomar

6 de abr. de 2014

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Jason S. Is awesome. Words can't express the gratitude I feel towards this young man. His manager was great also. I am going to recommend Planet Honda to my friends. Thanks Jason!

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gedasp

5 de abr. de 2014

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Ron made this a great experience. He seemed eager to earn our business. Let me be honest, we walked into Planet Honda with full intentions of leaving in 2 hours and going to visit 2 other dealerships. Grant it we have had already been to 2 other ones, so it was not like we walked in there without doing some research, but still, the reason we stayed is because of how Ron treated us. So he met us outside, in the rain and cold while I was looking at one of the models parked out there. Immediately he took us inside and offered us coffee and water. We had done our research and new the car we wanted, so that part was easy. The problem? Most dealerships didn't have the car, and planet honda had 2 that were in other lots further away. HERE IS THE REASON WHY WE STAYED! While we were talking to Ron, he had someone else go and bring the actual car we wanted from the other lot far away. Other dealership put us in a different color ca or some different features just so they could "get us in a car". Ron got the actual car, there, for us to sit in. When you know what you want and you sit down in it, its hard to leave. That effort to get that car, without missing a beat before he knew if we would even buy it or not, that's the main reason we didn't leave that dealership. Then came talking price. He's obviously a salesman, but everyone was on the same page, hes looking to make money, as he said "were a dealership, were here to do more than turn the lights on" but he knows we need to make a deal in order for us to buy the car. Luckily we had done our research and new what was a fair price for the car. Let me be honest now, we didn't "steal" our new accord, but we didn't get ripped off. We paid exactly what we should have to be happy, and Ron got what he needed to sell the car, essentially everyone was happy. The most important thing is, Ron would offer some counter prices after we made our offer, but he didn't waste our time. You cant put a price on that. He took the offer to his manager because he knew, while it may not be the sticker price, it was a fair offer. He saw the way the deal was going to work, so rather than keep us there for hours, he made the deal happen. That is what earns people repeat customers. And finally, after we bought the car, he still talked to us just about other things. I mean the deal is over, were waiting on finance (who was not even close to as nice by the way, not the best experience ever) but Ron would take a second when walking by to chat. He really earned our business. Thank You Ron!

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Ressecup

4 de abr. de 2014

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I will recommend this place it was nice pleasant friendly environment the salesman was very helpful and what I was looking for thank u kerolos.

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Claudette S.

4 de abr. de 2014

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My recent visit to Planet Honda was a wonderful experience. Francis Duah and Chigbo Mbaekwe worked diligently to get me the best deal. Thanks guys.

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srncontent

3 de abr. de 2014

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DO NOT ever buy/lease a car from this DealershipI have been leasing cars from this Dealership for 20 years now. The only time I got a deal that I was truly satisfied was 3 years ago. Why I did not switch to some other dealership before - Lethargy!My recent experience was a new nadir in buying experience. The sales person simply handed me over to the sales manager who essentially lied through his teeth. I have this nature of trusting people unless proven otherwise. Their own Finance manager proved the sales manager wrong.Finally I paid about $150/month more to lease the car that I DID NOT want. While I should not have trusted these sleezy characters - they should not have lied so much. Now I am not only NEVER going to buy/lease cars for them but I have become an avid campaigner against them.A Very VERY VERY dissatisfied customer!!

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JP

3 de abr. de 2014

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3 unacceptable things happened to me at the Planet Honda Service Department, 2285 U.S. 22, Union, NJ 1. I called Planet Honda Service department on Monday, March 31 at 2pm in the afternoon. I had a flat tire that needed to be fixed. I was told they had my tire in stock and that I didn't need an appointment but to arrive before 7pm. The trip was over an hour long from NYC. When I arrived at around 5pm I was surprised when I was told that I would need to return the next day. The tone the manager on duty, John, took with me offended me. When I told him that I was instructed to come in he was quick to dismiss me and stated that I must have called a different dealership. I found the call in my phone and showed it to him, I felt I had to prove to him I had called. 2. I was told that because I had metal non-regulation valve stem caps on my tires that a short had occurred in the tire pressure sensor and it would cost me around $ 200.00 to fix it. This pre-owned and certified Honda Fit was purchased at this dealership, and we had it serviced many times at this location. We had also purchased several maintenance packages including the one for tires and rims when we purchased the car over a year ago. Why was this car sold to us with these metal valve covers, and why hadn't anyone told us about this problem any of the other times that we had brought the car in for service? Only a few months previous to this flat we had this very same service department fix a flat. At that time, they didn't say a word to us about the valve covers causing a problem. That previously fixed tire still in fact had a metal cover on it. Why would they fix that tire and leave that faulty metal valve cover on it? Why didn't they say something to us about this problem then? This manager, John was contentious towards me the entire time, he even said, "How do we know you didn't change the valve covers"? We had never even looked at the valve covers before this day. They either sold us this car with the metal covers or and they changed them out when they serviced it, we did not change them. So what ended up happening is they insisted we pay $50.00 instead of the original $200.00 but we were still ripped off, this problem was caused by their oversight. 3. I'm a sculptor and had to unload my many boxes of sculpture from the car for them to get to the tire. I was told to leave my boxes in the garage near the doors. Apparently they hose down the floor each evening close to closing time I did not see this happen but when I went back to the garage I noticed that my boxes were sitting in a puddle of water. I told them they had gotten my things wet, they didn't care one guy, after I ask him, gave me towels to blot the boxes dry with. Why wouldn't they come get me and tell me that they need me to move my things because they were going to hose down the floor? How can they be so careless with other peoples belongings? We never had a problem before with this place but this experience was horrendous, and Johns contentious demeanor was inappropriate. If Planet Honda is a reputable dealership, they need to stand behind the certified cars they sale and service. They need to pay for their own mistakes. They need to give us a refund.

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14MazdaCX5

2 de abr. de 2014

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I first contacted Planet Honda through the Internet sales department stating my exact vehicle and desired price out-the-door. I received an immediate response from Alice Centeno through email and after a few exchanges; I was given a written agreement on the price. When I went into the dealership a few days later, Jason Sepulveda was the sales representative who completed the transaction. He greeted me right away and already had the paperwork available, ready for me to go. Unfortunately, my insurance company was closed for the evening and I was unable to get the car insured in time to drive off the lot that same day, but Jason was kind enough to make an effort through the claims department anyway. When I returned the following day, Jason was available immediately again and I drove away with my new Pilot in an hour or so. Great service.

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Honey Umali

2 de abr. de 2014

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Excellent customer service from Stephen March. I would definitely coming back to Planet Honda for my third car!

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edasilva

1 de abr. de 2014

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I still had 6 months worth of payments and "return" tax and fees on my old lease, but they paid for them allowing me to start my new lease. Of course, I do recommend this dealer not only for the deals but also for the quantity of cars and options available(new or used) on the lot.

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RachaelCovington

31 de mar. de 2014

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This was not my first time visiting Planet Honda but, it was my first time meeting Stephen March. Mr. March has a great personality and a warm and comforting smile. He took the time to explain every detail to me and asked if I had any questions every time he went over something different . He is an exceptional employee and I hope you guys are treating him well at Planet Honda. It was a pleasure doing business with him and I have been talking Stephen up since I picked up my new 2014 accord. When my son is ready to purchase his new vehicle, I will come to Planet Honda looking for Stephen. I would also like to thank Shalitha and Delio for their help as well .

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NaCarter

31 de mar. de 2014

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This is the First time leasing a car from Planet Honda. I went car shopping several places before coming to Planet Honda and I have never regretted it. I would like to thank all the staff members at Planet Honda for their outstanding speedy service. I would like to thank my number one car sales Man Ron for having patients with me and making me feel comfortable about my first lease .His expertis landed me in a new 2014 Accord. When I thought there would be no way he could do so.

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RachaelC

31 de mar. de 2014

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This was not my first time buying a car at planet Honda however, it was my first time meeting Stephen. He kept me smiling through out the whole process and was very patient. Since I consider myself to be a senior citizen at 48. He has a great personality and a warming smile. Stephen explained everything to me and took his time making sure I was happy with the buying process. Once I came in to pick up my vehicle, again I was greeted with the biggest smile . Stephen March is a quality employee and I hope you guys are treating him well at Planet Honda. I would also like to mention the Shalitha and Delio were very pleasant as well.

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Trinizoro

31 de mar. de 2014

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Very satisfied!!!! I was very please with the service that was offered to me. Hats off to Kaleem Wyne he made me feel right at home because he was very accommodating,he's very knowledgable about what he does. Kaleem rocks!!!!!!!

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Thehoots

30 de mar. de 2014

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2 & 1/2 hours to change one tire is a bit excessive. I'm not trying to be mean, I'm just telling it the way it is. I purchased my 2011 CRV from this dealership and since then I have never taken my car anywhere else for service, even for tires. I am completely loyal to this dealership and I'm asking myself, why? Besides, it's not like I just went there without an appointment. I wrote on the dealerships Facebook page with criticism and recommendation of my experience but, it was deleted by the dealership's customer service, immediately. After, which, I received a strongly worded email from that customer service rep. She tried to make me feel like I was doing something wrong by writing my experience. This is why I'm resorting to this site. So, please, beware where you buy and whom you trust! I clearly made a mistake. I was given a 10% discount on the service by the Service Manager because of the tremendously long wait but that clearly did not satisfy me. I can't see how that would satisfy anyone?!

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Derwin

30 de mar. de 2014

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I was very pleased with the service at planet honda. Kaleem Wyne is a great sales associate and very knowledgable at what he does. Would definitely recommend planet honda to anyone shopping for a new car. Kaleem Wyne ROCKS!!!!!!!!

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lexie214

29 de mar. de 2014

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Jason is a great sales person he greated me in the parking lot and I was surprised because I went to other dealers and I'm the one that had to look for the sales

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NewCustomer

29 de mar. de 2014

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I was there at Planet Honda to buy a Honda CR-V LX and ended up buying EX-L. Hope this shows you the kind of excellent sales persons they have in their team. They worked with me well and understands the logistics and no timepass except when you ask for more -:). As soon the deal was made, their process of documentation is quite simple, quick and took my car and was out on the road in ~60 minutes. Folks in the documentation team were awsome!!!! They detailed every piece of information on the documents to me and they made me aware of all the lines in the agreement. What else one can except from them. I cannot emphasize on dealing with Frederick Gardiner. Such an wonderful person to deal with and his smiles makes you feel that you are very relaxed and not tired with the process at any point of time. And the follow-ups he does with the people to ensure to get the good quality of service is amazing. From the time i was introduced to Frederick by his team mate till the time i come out of the show room, he was with me and guiding me and making things move faster etc.,!!! This experience made me forget the bad incident happend to me immediately after i entered into this showroom by one of the Sales guy (this was the bad part). Would like to detail about this guy, he do not want to make the customers sit with him and no eye-to-eye contact and made us stand for few minutes (he was briefing about the CR-V i was interested in )before i asked him "lets sit and talk". We just sat and the way he speaks as if he do not want business with me. He was asking me questions like the way "an immigration officer asks questions during the port of entry" (they also smiles. But not this guy) Immediately after couple of minutes, this guy got up and started talking with the another customer who was just arrived. Lets assume the newly arrived were already at the showroom and they might be re-visitng. He doesn't even mind to say sorry or i'll quickly assist them and come back. What an horrible guy to deal with. Later on, i have had very angry conversation with the lady who gave me appointment and then she asked me to deal with another wonderful sales person. I strongly recommend the Manager at Planet Honda to provide strict instructions to sales folks to treat the customers well at any point in time. Doesn't matter the customer is going to buy vehicle. Good treatment makes the customer think twice before they take any decision.

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Ketly

29 de mar. de 2014

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Mr. Frederick was very professional and extremely helpful. I will definitely return here in 5 years. Hopefully Mr. Frederick still works here by then. I had a good experience.

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cgdelaney

28 de mar. de 2014

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Frankie A. Talarico, Planet Honda Senior Sales Representative has truly earned his reputation as one of the top Honda sales persons in the United States. He is a no-nonsense professional. Bill Feinsteins personal attention to my needs was inestimable. It is not very often that a dealership President provides this individualized service. Kudos to the Planet Honda team!.

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CGD

28 de mar. de 2014

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Frankie A. Talarico, Planet Honda Senior Sales Representative has truly earned his reputation as one of the top Honda sales persons in the United States. He is a no-nonsense professional. Bill Feinsteins personal attention to my needs was inestimable. It is not very often that a dealership President provides this individualized service. Kudos to the Planet Honda team!.

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Hootie

28 de mar. de 2014

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I was very disappointed with my service today. It took 2 & 1/2 hours to change one tire. Wow and no one really cared about my experience but somehow they want a good mark on the survey you get after. They want reviews on their Facebook page but my review was deleted immediately and wouldn't have written this one. I don't think anyone's time should be manipulated like this.

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Hondalover0812

27 de mar. de 2014

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Staff was friendly and very helpful. They stick to their 100% customer satisfaction slogan guarantee slogan. We had a good experience. I would recommend friends and family.

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coleman86

27 de mar. de 2014

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just brought a honda accord 2011 fully loaded..my sales person was kind and tried to work with me in my budget..i do believe i could have gotten my car for atleast $1,000 cheaper but i didnt want to travel..one of the managers there rubbed me the wrong way trying to play mind games with me because im a women that came alone to purchase a car.To Gene, (the black guy), because theres two, i believe it was more you could have done for me finacially because every time i didnt agree with the pricing the priced dropped so i know it was room to drop the price more...to Levi you was the most helpful with explaning and making me feel comfty with the added coverage i put on my car..you was kind nice and welcoming..

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Jordan Ortez

27 de mar. de 2014

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Paul was a great sales man; he helped me find the perfect car for me. Customer service and the sales department both have been very helpful so far.

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Hondalover0812

27 de mar. de 2014

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I am glad that my wife and I went to this dealership. We had a wonderful experience with the sales rep Frank and with the GM Eddie. At first, we thought Planet Honda was like your average dealership but to our surprise they were the total opposite. They were dedicated on getting us exactly what we wanted as far as the Car, Price, and Service. Eddie has a wonderful team at Planet Honda. He is very honest, respectful, and most importantly he HELPS his customers. Jason the finance rep was very honest and straight forward with us. He gave us options to purchase extra warranties but was not pushy at all. He also provided us with helpful tips that we will use for years to come. If anyone is looking for a new car and is around the Union area you have to visit Planet Honda.

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carbuyer98

26 de mar. de 2014

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Our salesman Ron was very helpful when we came to the dealership. He was able to answer all of our questions and made a usually painful experience enjoyable. We would absolutely recommend this dealership and Ron to our friends.

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BeautifullyMe80

24 de mar. de 2014

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I've always consider Honda as my second home. It's never a dull moment or issue when coming or going. Always leave Honda as a "Happy" customer. What I like most about the "Planet Honda" family is their honesty.....along with patience. They will never guide you in the wrong direction. They look out for your best interest for long jeverdy. I will always/have recommended Honda Planet to friends and family. And they too feel the same way. I pray for ongoing success for this company as they deserve. God Bless them and their growth.....Yeeeeah to Planet Honda and Woohoo/Kudos to you again for making me, yet again, a happy customer.

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Sharon Robinson

24 de mar. de 2014

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My husband and i wasn't looking to buy a vehicle now, we were just window shopping but with the professionalism of Rafael Castiblanco we walk out smiling with the honda key in our hand.

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Danny

24 de mar. de 2014

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When i arrived at Planet Honda on a sunny Saturday morning in March my goal was to take no prisoners.. Of course it did not work out that way. Instead I developed allies with Planet Honda. Me and my family was greeted by a young man named CARLOS CRISPIN whose smile matched his personality. CARLOS CRISPIN even opened the door for my mom and sister when we arrived. #gentlemen The process was smooth and painless. Carlos Crispin definitely represented me like a lawyer who would not back down and take no for an answer, when it came to negotiations. CARLOS CRISPIN made it painless and we were able to work out a great price! CARLOS CRISPIN finalized a reasonable and affordable price with the underwriters. CARLOS CRISPIN became my brother #FAMILY. I recommend CARLOS CRISPIN and Planet Honda to anyone looking to buy a new car. CARLOS CRISPIN worked out a great deal! I definitely recommend Planet Honda for anybody on the market for a new or used vehicle.

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Henry Santos

24 de mar. de 2014

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This has been my second time leasing a car from Planet Honda. I wouldn't car shop anywhere else and I have never regretted it. I would like to thank all the staff at Planet Honda for their outstanding speedy service. Always looking for my best interest, I would like to thank THE number one car salesman and friend Kahleem for his speedy and outstanding service. His expertis landed me in a new 2014 Civic. When I thought there would be no way he found a way for me.

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Luis A Velazquez

24 de mar. de 2014

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The special attention from the salesman Kaleen Wyne make my experience more relaxed when I have too make the time to buy and sign for my new 2014 Honda civic. He is experience base in what car and price I need make more fax and pleasant my experience. Thanks you my friend.

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kaleem sportship

23 de mar. de 2014

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I will recommend anyone I will go back. Great service well done

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Kaleem

23 de mar. de 2014

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Kaleem at Planet Honda has done exceptionally well, he was very accommodating. I received great Service . After getting a good price on my car I was able to get everything that I needed he went above and beyond to insure I was happy and pleased with my new HONDA.Kaleem Big Thumb up job well done I'm glad I've chosen Honda and thanks again Kaleem you Rock. I would highly recommend Planet Honda to my friends and family.

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Carrie Booker

22 de mar. de 2014

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I was greeted today by a wonderful salesman as soon as I pulled into Planet Honda on Rte 22, he approched with a great smile and attitude. He was very helpful from the start and willing and able to answer my questions from leasing vs financing. He was able to answer and explain all my questions. Once I was done with selecting the vehicle I was happy and we went on a test drive. He explained the all the features from bumper to bumper making my buying expierence very easy. I will recommend his service to my frfiends and associates visiting Planet Honda. thank you for a great buy expierence. -Carrie Booker

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WilliamWard

20 de mar. de 2014

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very good people will to work for u and with no matter what the problem is we did get what we want but they made sure we left happy on a scale 1 to 10 ill give them a 10 thank planet honda

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rajahonda

20 de mar. de 2014

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I came to Planet Honda to purchase a new Honda Fit. My husband and I were warmly greeted by Paul, who also helped show us the car and take us for a test drive. He was very pleasant and a joy to work with. He made it seem like he really cared about us and we appreciated that. The negotiation was painless and we worked out a great price! I recommend Paul and Planet Honda to anyone looking to buy a new car.

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Barryu2

19 de mar. de 2014

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Alan worked hard to get me into a Civic. Not pushy and very friendly. He walked me through the process and did not rush me.

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delatinco

19 de mar. de 2014

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Planet honda was an awesome experience, thanks to Agustin and the rest of the crew.Definitely recommend all friends and family. Go to planet and ask for agustin.

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DanaC

19 de mar. de 2014

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Planet Honda on rt. 22 in Union, N.J. gave me the best experience I have had in leasing a new car. I bought in my older car for regular maintenance. I was also hoping to get into a new leased car. Within an hour my older car was serviced, traded in and I was in an affordable least agreement. The only thing left to do was pick the color of my new Honda. Thank you Ivan and Ali for making such a big decision so comfortable. I truly do believe you cared about me and I am now a client instead of just a customer. I highly recommend Ivan and Ali at Planet Honda on rt. 22.

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Adrianne Headen

19 de mar. de 2014

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This was by far probably the best service I have every had while purchasing a car. The moment I walked in Moe Rahmoun told me to tell him everything I could think of that might be a problem to why I can not finance with Planet Honda. Well...Honestly is the best policy because I started out with the truth and it surely set me free. Moe made sure to get me financed and driving home. I explained how much money I had and what I can afford and he and the rest of finance managers did everything they could to made it happen and I never been more happier than ever. I would recommend Planet Honda to anyone who is serious about buying because they are all truly professional sales men.

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carlos

19 de mar. de 2014

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This week I bought my honda at the World's Famous Planet Honda. My sales man was Agustin Olivera he did a great job finding what i needed and meeting my budget. I also want to thanks Chigbo and John from finance. Everyone was great. Sincerely Carlos. G

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DanaC

19 de mar. de 2014

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Planet Honda on rt. 22 in Union, N.J. gave me the best experience I have had in leasing a new car. I bought in my older car for regular maintenance. I was also hoping to get into a new leased car. Within an hour my older car was serviced, traded in and I was in an affordable least agreement. The only thing left to do was pick the color of my new Honda. Thank you Ivan and Ali for making such a big decision so comfortable. I truly do believe you cared about me and I am now a client instead of just a customer. I highly recommend Ivan and Ali at Planet Honda on rt. 22.

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Schandorf1930

18 de mar. de 2014

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I gave this review because I was meet with so much friendliness and professionalism . Mr Alan Hong and Mr Frank Talarico know their work and know how to make a client feel comfortable in purchasing a car.

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wunderkind

17 de mar. de 2014

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I had by far the best experience at any dealership I have ever been to with planet honda. I was greeted warmly when I entered and my sales rep explained everything about the car that I almost felt like I had read the manual. The entire process from beginning to end was smooth. Thanks to Juan and all the guys over at Planet Honda.

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Shanique17

17 de mar. de 2014

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Anthony provided the best service i have ever experienced. He listened to my requests and made sure that i left happy. I would recommend planet honda and Anthony to anyone. True definition of Exceptional Customer Service.

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FNMason

17 de mar. de 2014

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Anthony Hartley was courteous knowledge about the vehicles and very patient. He is an asset to your dealership and provides exemplarily service to his customers.this is my second time purchasing a vehicle from your dealership.Felicia Mason

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ronnesia91

17 de mar. de 2014

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I had a great experience at Honda Planet with Anthony Hartley. Trading in my Civic for a CR-V was very easy and It went very quickly, paperwork did not take a long time and at the end of the trade i left a very happy customer thanks to Anthony. I would definitely recommend him to family and friends.

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Shareakah

17 de mar. de 2014

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I did not think that I would be walking out of the dealership with a brand new car. Thanks to Francis Duah, I walked out with a brand new 2013 Honda Civic Ex-L w/navigation. Mr. Duah was very professional and courteous. He was able to understand my needs, versus my wants and equate it with my budget. Francis is very knowledgable about all things Honda. He made sure that I was comfortable with everything before I gave my final answer or signed anything, and he took his time and gave me his undivided attention. Even before I pulled out of the lot. Francis has followed-up with me to make sure I am enjoying my new vehicle and has already set-up my first appointment. Francis Duah is Awesome and I forgot to mention the COOLEST I have ever met!

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VERONICA H

17 de mar. de 2014

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FREDERICK GARDINER, THANK YOU SO MUCH FOR ALL YOUR HELP YOU WERE VERY GREAT AND I WILL RECOMMAND ANYONE TO COME TO YOU.. YOUR SERVICE WAS VERY GREAT.. KEEP UP THE GOOD WORK

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thorflyn

15 de mar. de 2014

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Jason was very friendly and helpful. He was patient with us and our 3 small, very active children and answered all of our many questions and answered the children's questions as well. The whole process was easy and pleasant.

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Goldsteinmlg

14 de mar. de 2014

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Entire staff was fantastic. Attentive and informative. Buying a car is a lengthier process than you realize when you walk in but the staff keeps you informed of what's going on and how long it's going to take so you don't feel like you're being left alone once you're committed.

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Gracerhoe32

14 de mar. de 2014

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I was very impressed with planet honda and Ryan. He took the time to answer all my questions and made me feel comfortable with my purchase. When it's time to buy a new car I'll be going straight to Ryan and planet honda.

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TThu

14 de mar. de 2014

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Jason greeted us from the parking lot and brought us to his desk. He showed us the EX and EXL Honda Odyssey along with the available colors that they had. He was accommodating to let us try and look at different models to our satisfaction. He did not try to sell us one model over another, but objectively pointed out differences between the two models. He also objectively indicated about benefits of extended warranty when we asked him. Again, he did not try to persuade us to buy extended warranty or any other items. He examined the car to make sure that there was no physical damage before selling it to us. Also, he worked with his boss to give us a good price.Thanks, Jason.T&T

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Yvette benjamin

13 de mar. de 2014

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Best car shopping experience ever for someone shopping for new car for the first .. I was greeted by Francis and he was really insightful about the car that I wanted which was a honda accord 2014, and me and my family were really please . I will definitely recomand this dealership this everyone that is looking for a affordable and reliable car to buy .. Great experience .

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J Burns

13 de mar. de 2014

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I have purchased at least four new cars during my life time. I have to say that this by far was the most pleasant experience I have had with a car salesman. My sales person was Ron Rafnai. He was both friendly and professional. I would highly recommend Ron and Planet Honda to anyone who is planning on purchasing a new vehicle.

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Joanne

13 de mar. de 2014

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As a third time returning customer we once again had great customer service from Carlos Crispin. We had explained that we were looking to turn in our lease and once again lease a new vehicle. Carlos was very helpful and appreciated that we didn't want to spend hours negotiating. So if your looking for a great salesman ask for Carlos you won't be disappointed.

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crent8104

11 de mar. de 2014

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I had a great experience purchasing a vehicle at Planet Honda in Union. Literally everyone I spoke with there (manager, finance, salesman etc) was professional and helpful. I worked with Moe when I went to go purchase my 2014 CR-V. I would love to give all of the credit to Mo's great customer service/sales tactics, but I must give some credit to his co worker Shezrae Slaughter. I began interacting with Shezrae via email before even stepping foot in the dealership. She also was professional, helpful, saved me tons of time and most importantly not too pushy.I vaule a business that has stong teamwork. During my visit to this dealership, I got the vibe that Planet Honda demonstrates strong teamwork within their business to make their customers happy. I will recommend that if you can purchase your car, Mo is the way to go.~Cyrenthia

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Jamie and Chris Kerr

9 de mar. de 2014

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My husband and I had a great experience purchasing our car from Planet Honda. I highly recommend Frank Talarico. He truly had our best interest at heart. We would highly recommend him. Also Levi in the business office was very helpful and friendly. These men are assets to Planet Honda because they are not you "typical" cars salesman, they actually care!!!! I would highly recommend Planet Honda!!!!!

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BiancoGee

8 de mar. de 2014

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I had planned on purchasing a used car in the spring because of the bad winter weather we've had. Today was the first beautiful day we had and it was the perfect day to check out some used cars at Planet Honda. I had a budget I wanted to make sure I stuck to. Upon arriving at the dealership we were told where we could find the certified used cars and proceeded to look at some of the cars on the lot. Our salesman Danny was very laid back and explained to us that if we found something we liked to let him know. The best part was there was no pressure and we didn't have a bunch of salesmen following our every step. We were really just looking. The car we found was the perfect car and my husband said to jump on it since he felt it wouldn't be on the lot very long. Danny came over and answered our questions. We told him we wanted to get a good trade for our Camry. He worked with us and his team were just as considerate and helpful. It seemed like a long process but in the end I drove away in my beautiful 2012 Honda Civic. Our financial Business Manager Levie went over all the paperwork and explained in easy terms what I can expect with my payments and warranties on the car. He was great and very professional. I highly recommend Planet Honda in Union, NJ. It may seem like long process, in the end it is so worth it. Thank You Danny & Levie and the whole team. You've made our car shopping experience worth it!

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AYO

8 de mar. de 2014

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THESE GUYS ARE WONDERFUL. THE SALES ANTHONY WAS VERY PATIENT WITH US AND GUIDED US EVERY STEP INTO MAKING OUR FINAL C

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EddieFalcon

7 de mar. de 2014

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I recommend Gerry Soares if anyone decides to buy a car new/used or lease. This guy knows what he's doing and he can make it happen as far as working out with you. Very quick and to the point. This is my 3rd time doing business with this dealer and I totally recommend it to anyone who's looking to get a Honda vehicle.

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tweety6763

7 de mar. de 2014

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Ron was very helpful. He is a pleasant and caring salesman. I would tell all the friends and family about going to see Ron when they are ready to buy a new car.

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Gina Gi

7 de mar. de 2014

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My salesman was tough but fair. He made my buying experience easy. I got a good car at a great price!! I recommend him to anyone who is looking to buy a car!!

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IsabelBaquero

6 de mar. de 2014

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Everyone I met at the dealership was very nice. Gercino Soares helped us get the car that my husband and I were looking for. The whole process was quick and easy. Gercino Soares worked with my husbands research about the car that we wanted and budget. He understood what me and my husband wanted that day, and after normal negotiation as everywhere else, we close the deal after few hours. In addition, he took the time to show us all the cool features and how they worked. We feel like we got a great deal and will be coming here for our next car. If you are at this dealership or plan to go to Planet Honda definitely ask for Gercino Soares.

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Jose Hernandez

6 de mar. de 2014

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The dealership always treated me great in the past and now with this new experience I'm even more content. the sales rep that helped me out Mr. Carlos Crispin was very informative, attentive and went to the extreme to get results for me which made my buying experience much more pleasant this time around.

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Jessica gomez

6 de mar. de 2014

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I strongly recommend Kaleem wyne he is a very nice sale man and very helpfull he is very polite and friendly I would defently recommend him

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Naim Tahir

5 de mar. de 2014

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Kaleem is excellent at what he dose. Exceptional customer service. Facility was under renovation but it did not interfere the experience. This is my 2nd time getting car from Kaleem. He is the only reason I went back to get my 2nd car from planet honda. Chigbo was very helpful also. I got the best deals from planet Honda both times. This is the place to buy new car.

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David19

4 de mar. de 2014

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Mo was a pleasure. Very happy with the experience and our new vehicle. Took care of all our concerns and we ended up at a fair price. Would purchase from again.

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Jackiesternes

4 de mar. de 2014

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Anthony Hartley was courteous knowledge about the vehicles and very patient. He is an asset to your dealership and provides exemplarily service to his customers.this is my second time purchasing a vehicle from your dealership

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Levi from fianace

4 de mar. de 2014

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Levi from the fianace department of Planet Honda was very helpful with my purchase of mini van. Very thorough with explaining contract details. A nice person to deal with.

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Trinadc37

3 de mar. de 2014

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Brought my car February 8. Jj Remy was my sales person, for a first time car buyer, he made me feel comfortable and relax. It was a smooth and quick transaction. He also called me a week after to make sure everything was going well. JJ REMY is the best. Will buy from Jj and planet honda again. Thanks Petrina

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opaul

3 de mar. de 2014

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Walking back to planet on February 20,2014 I just knew that I was gonna come home with my Honda crv. I was greeted at door by jj and his service Was exceptional, he was on point with everything and got me a good deal for my Honda. I definitely recommend Jean r to others in my family.

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anton_galin

3 de mar. de 2014

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I was going to lease Honda Accord LX for the 4th time since 2003. JASON SEPULVEDA showed me the car, gave brief information about new features of 2014th model and we quickly came to the reasonable price. He gave me $40/months less then other dealerships. Strongly recommend to have business with Jason.

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jzimmerman

3 de mar. de 2014

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I had an awesome experience at Planet Honda while purchasing my 2013 Honda Ridgeline from Salesman Carlos Crispin. He was fair, knowledgeable, and friendly. I would definitely do business with them again! Their body shop also did an excellent job, specifically Ben Adams who handled the issue. Thanks Planet Honda!

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t2r2r

28 de feb. de 2014

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My wife and I were supposed to visit a a non- Honda dealership the following day of Thursday Feb 20th 2014 to test drive a 2014 crossover we never got there, WHY ? We bought a Honda crosstour Kona Kofee EX-L at Planet Honda. JASON SEPULVEDA was our guy, 'No pressure sale".I think he knew we were seriously looking for an AWD and is already aware that we did our research regarding trade ins and the dealer fees and the tax, etc. The Internet sales manager Baron Ringler already gave us an internet pricing, He is a man of his word. This DUO is so convincing that when they asked " What can we do to earn your business today?", My wife and I had to re-arranged our plans and after the test drive, we were sold.So let me WARN all of you,if you are hesitating to buy a honda, don't come near Jason S. & Baron R.at Planet Honda, these guys are soooo good, YOU WILL BUY A HONDA!! KUDOS to Bill and Tim, (owners) these guys are bigger than life. !!!

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Mohit

28 de feb. de 2014

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Very fast good service. Very polite, and had an amazing experience. Definitely recommend Fredrick from union honda!

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SURAJ KUMAR

27 de feb. de 2014

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Received great customer service at this Planet Honda . I had the pleasure of dealing with KALEEM and can honestly say he is the best to work with after meeting many sales representatives at different dealerships. Kaleem is amazing at what he does and works hard to get you the best deal. He will try his best to provide you with the best service you can possibly get and do his best to get you the best option he can. I bought my second Honda vehicle from same dealership just because of KALEEM. I financed my 2014 Honda Accord and can say he is very honest and keeps it real. I'm a very satisfied customer.I recommend anyone who is looking to purchase a vehicle to go and meet him. Thanks KALEEM for your best service and deal.

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kim monroe

27 de feb. de 2014

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I came in PLANET HONDA after a long day of work. Frederick handle all my questions and concerns with clarity. He listened to ALL MY NEEDS and in a timely fashion HELPED ME with the purchase of a 2014 Honda Accord. I HIGHLY RECOMMEND FREDERICK GARDINER and the PLANET HONDA NJ team . Best experience ever. Thanks!!!!!!

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Laura

26 de feb. de 2014

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Ron was very helpful. Got me exactly want I was looking for. I would definitely recommend my friends/family that's looking to buy to Ron Ranja.

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Stephanie Dillahunt

26 de feb. de 2014

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The employees at Planet Honda is excellent especially Chris Crispin and Delio Coutinho are great. These two staff of Planet Honda truly care about the customer and making sure you are happy with Planet Honda's service. It is great knowing that you can come there and be treated with dignity and respect. As a single mom shopping for a car alone I didn't feel pressured or cheated and that is a great feeling thanks Planet Honda but a special thanks to Chris Crispin and Delio Coutinho. :)

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P Pradhan

25 de feb. de 2014

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I am very happy with the Planet Honda, especially the sales representative Mr. Kaleem Wyne.

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christine314

24 de feb. de 2014

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It was a pleasure to deal with Jason Sepulveda on Saturday. He was very helpful in assisting me. He was able to put me in a car that worked with my needs and finances. He helped me from the minute I drove into the parking lot until I left with my new car. He also made the process of leaving with my car as quick as he could. I definitely felt like he working for me. I will recommend Jason to anyone that I know that is in the marker for a car. Thank you, Christine Gritschke

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Gerb103

21 de feb. de 2014

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Great Great great great great great Experience Mr mckenzie Showed excellent people skills and he also was good to my family from the very beginning

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alysses

21 de feb. de 2014

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I am a first-time buyer. Anthony Hartley is amazing. He worked very well with me and tried his very best (successfully) to meet my goals. He was very clear and honest about my purchase and he respected the amount of money I didn't want to go over. I felt very safe and welcome at this dealership. I originally arrived with an approved loan; however, Anthony suggested a deal that was A LOT better! Brian, in the finance department, did an outstanding job relaying all of the finances and services Honda will provide me. And Sal Lanuto, the sales manager, was attentive, warm, and welcoming. I will absolutely come here again when I purchase my next vehicle.I would recommend them to all of my friends and relatives. I am so happy with my brand new Honda Civic Lx, I got a great deal! The service from this dealership was top-of-the-line! My experience couldn't have been any better.

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The RepoMan's Daughter

21 de feb. de 2014

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Everyone who works there is so friendly and helpful! My salesman was Kaleem Wyne...he was the absolute best! I went in basically asking for a miracle and he made sure a miracle happened!! I didn't think it was even possible...I'm so satisfied and happy with my new car! I would recommend that anyone who wants to purchase a Honda to go to Plant Honda on Rt 22 and see Kaleem!

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Noel

19 de feb. de 2014

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Overall great service. Kaleem was very helpful. I would recommend him to help you out with what you need. Gives detail on everything so you are clear . I would go back to buy a car. And I recommend anybody to go buy a car from there. Thank you.

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nana10

18 de feb. de 2014

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i went to planet honda and meet with anthony hartley within 2 hr i drove off with my new car. thanks to the rest off the staff jay and jason. the experience was great i will recommend my friends anthony hartley.

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Chea191

17 de feb. de 2014

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I had an great experience at the dealership I walked in just to look at cars and never thought I would of left with a new one. Excellent customer service

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ekc129

17 de feb. de 2014

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Mo was a pleasure to work with! He greated me as I pulled into the parking lot and was by my side from beginning to end. Incredibly helpful through negotations for a new lease, as well as returning my previously leased Honda. Absolutely want to work with Mo again in the future! Thank you!!!

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Frankie from Planet Honda NJ

17 de feb. de 2014

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Me and my husband got a Honda Odyssey at planet honda and Frankie was very helpful. He didnt give us the run around instead he helped us with what we wanted. He was very nice to work with. And we didnt have to be there all day just a few hours and that helped alot since we were with our kids. Thanks

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marilin07

16 de feb. de 2014

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My experience in planet Honda was very good, on my arrival Agustin Olivera received us, It was a pleasure dealing with Agustin Olivera I had a great buying experience Agustin did an excellent and professional job on explaining all my doubts and he gave me the best option he gave me an excellent service. He was very honest and help me in specific things with my finances I had available and choosing the proper car. I am very happy with my New Honda Civic, thanks to Agustin Olivera and Planet Honda, I would highly recommend this dealership.

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sharon F

16 de feb. de 2014

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My experience today at Planet Honda was absolutely MARVELOUS!!.. I was a little hesitant about purchasing a new vehicle because of my credit score and payments. When I got out of my car, Frankie Talricio approached me and I instantly I felt a sigh of relief.. He is truly and ANGEL FROM HEAVEN!!!.. Normally when a person is shopping for a car, you are normally at the dealer for 3-4 hours.. Well today, I was there for 2 hours, and walked away with a 2014 Honda Accord!!... For a minute, I was in complete shock, but Frankie put my mind at ease and calmed my fears... :-) Thank you Planet Honda for a pleasant experience and THANK YOU FRANKIE !!! you are ABOSLUTLEY THE BEST... Sincerely, Sharon Fleming... :-)

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Mariaspin123

15 de feb. de 2014

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Purchasing my vehicle was very easy thanks to kero. He informed us about all the information in full detail and was very friendly. He made the transaction and purchasing of my first pre owned vehicle very easy . He was not pushy and allowed me to feel comfortable through out the whole process . I would recommend Kero to anyone to allow them to have tha same expericne I had .

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Jdelatour

15 de feb. de 2014

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My buying experience with Planet Honda was great! The sales consultants Jason Sepulveda and Sal Lanuto made my experience fun and affordable. I recommend it to everyone!

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jennFL2much

14 de feb. de 2014

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Everything this dealer said to us in his quote turned out to be a lie! We had to go back and forth from Newark,NJ to Union,NJ almost daily for the first 2 weeks to just solve paperwork issues. After that,we were dealing with the credit department because they said that we didn't qualify for to get the car. But the dealership willingly took our money and told us on the first day( to sign a lot of papers so fast that we could not even read them!)that everything was fine...they gave us the keys to the car,a temporary registration for the car,a temporary plate for the car and told us to come pick up the real plates in a week or so.We were handed a booklet on all of the rights of a HONDA owner,and at that point we thought all was well and good,and there was closure. Then when we got home and finally read the paperwork,we realized that Levie Frank had put the car as a lease instead of a purchase,which is what we told him we wanted ,and why we put money down on the car in the first place! When we called back to get this fixed,they threw another problem at us so that we were kept running around to just get closure on a quote that Levie Frank had told us,but then would not answer his phone,and when we showed up to talk to him he left his desk,and we were ushered into a back office so "that we could handle the problem properly." So,now we have a car that we put money down on,that was never seen again or put down on the paperwork towards purchasing our car as we had expected and asked for from Mr.Levie Frank.Now they have us dealing with a Mr,Delio(whom I don't even know the full name of!) I would NEVER recommend this dealership to anyone I know or just met on the street. I feel robbed and lied to...to the extreme of these words! I feel feel there was no professionally done,or correctly done,or in a timely manner done! Now we continue to receive papers from HONDA saying that we are in default for whatever reason it is they pick that day!! And so ,I am constantly cleaning up the lies that these people are doing to us.And I need to clarify,"us",is a married couple with enough money to buy a car,but then the dealership wouldn't make any money,so we get the run around,instead of us being able to be at work!! We do have current insurance on this car since day 1!!!,and we have our permanent tags,and we even payed extra on our "plan" so that we were told we would be covered in almost ANY situation! This dod calm my nerves a bit,but still we are driving a leased car ,that at the end of 3 years all the money we have put into it,will be worth nothing......we will be told to choose another model and continue this contract insanity. I must say again...I feel lied to and robbed!! I have a lot more to say,but I doubt that this information will even bet to the people that it needs to...the ones that can make changes.But I can't help but try!!

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CB928

14 de feb. de 2014

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This has been my third purchase from Planet Honda. Each visit and encounter was a pleasant experience. Rafael was a great salesman! Very courteous and polite.

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Michelle Persaud

13 de feb. de 2014

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I came into planet honda Mohammad was my salesmen I was not expecting to leave with a car but Mohammad made the whole process very quick and sample to expedite the process and I left with a my 07 car that I love I will recommend all my customers and family to planet honda to see moe

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hondaalvin

10 de feb. de 2014

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Very good experience from start to finish. Juan was helpful answering all our questions and getting us in the car we wanted for a reasonable price. We will definitely be recommending planet honda and Juan in the future.

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AF2493

8 de feb. de 2014

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We went to Planet Honda looking to buy a Honda Pilot, and with the help of Frederick, who answered all of our questions and handled all of our concerns, we left with a brand new car. Frederick was really friendly and helpful, and made the whole process much easier. I would certainly recommend this place to others.

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ajkola

6 de feb. de 2014

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I was in the showroom on Jan 16 to purchase a car and was greeted by Frederick Gardiner. Frederick was very professional in his approach. He did not rush me at the door like most car dealers, he let me look around and was always there when I had a question. He also did not pressure me into buying which I thought was great. I had prices from other dealers which he was willing to entertain. His boss Chigbo was great and they treated me in a respectful manner. Once we agreed on price,the whole process of buying the car was quick. Frederick and Chigbo were great and very efficient through out the whole process. I will definitely recommend them to my friends,family members and co-workers!

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branmel

6 de feb. de 2014

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My experience was like no other I have ever experienced with a car dealership.I will come back because I was comfortable and overall got a good deal.

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Lynn w

4 de feb. de 2014

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My experience with Fredrick was highly exceptional and very professional I was able to get clarity with what I was looking for. I'm a satisfied customer! Thank you

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Delia14

3 de feb. de 2014

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Jason is the best! I would go to this dealership again for anther car in the future. The dealership was packed when I got there but everything was under control, this was the best experience I ever had & I got the best price too!!! I just loved my new baby car.

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Hondalover336

3 de feb. de 2014

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Juan was very informative and extremely friendly during the whole process. I will certainly be recommending him to friends and family for their car buying needs. -Christian

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cquesada1

3 de feb. de 2014

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I have recently bought a car from Planet Honda, and the help giving by Carmen was outstanding. from the 1st step to the last step she was very upfront and professional. she was very friendly and knew her knowledge on the vehicle I purchasing. I would recommend this dealer to anyone, and I will be referring more customers to them. please see Carmen when going the dealer she will take care of you. Thank you!!!! Also would like to add Mr. Levie Excellent service very humble and down earth man. I felt very comfortable through the whole process, Mr. levie went above and beyond and would recommend this gentlemen to any one. overall thank you again! Please go see him as well while your at planet Honda.

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cuadradoa1

3 de feb. de 2014

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Moe was a pleasure to deal with. Great customer service and helped me through from beginning to end. When i went in, I was expecting to hear all the normal things you hear at a dealer all the great sales pitches but I didn't. I wanted honesty and for someone to just take care of my needs and that's exactly what I got! Thank you Moe, and planet honda on route 22!

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chriskou

3 de feb. de 2014

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Steve was great at helping me get a new honda Odysseus and I will be looking forward to dealing with him again on a new lease.

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usmcchristian12

3 de feb. de 2014

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I have recently bought a car from Planet Honda, and the help giving by Carmen was outstanding. from the 1st step to the last step she was very upfront and professional. she was very friendly and knew her knowledge on the vehicle I purchasing. I would recommend this dealer to anyone, and I will be referring more customers to them. please see Carmen when going the dealer she will take care of you. Thank you!!!! Also would like to add Mr. Levie Excellent service very humble and down earth man. I felt very comfortable through the whole process, Mr. levie went above and beyond and would recommend this gentlemen to any one. overall thank you again! Please go see him as well while your at planet Honda.

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Felicia

3 de feb. de 2014

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This is my 2nd time leasing from planet honda and I must say I wouldn't go anywhere else. Although they are in the process of reconstruction it does not feel like any construction is going on. The service at Planet Honda is always great. This time I had the pleasure of having Frankie Talarico helping me in choosing the right car for my daughter. He was exceptionally nice, and listened to the needs of what my daughter wanted out of her car. He worked well with the team to make sure that I got a deal that I was happy with. Shorter process than normal,thought I would be there for 5 hours was in and out, only 3 hours still had time to enjoy the nice weather for a wintery January. Frankie is a stand up guy and I would definitely recommend anyone to go to Planet Honda for there next Honda, you won't be disappointed. If you do go see Frankie Talarico he is the guy to go to, been there 6 years and while there at least 3 people came in to wait for him. Definitely go to Frankie for the BEST deal

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Iman Muhammad

2 de feb. de 2014

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Mr. Frederick was AMAZING ! Great service and very friendly , I thought I would leave disappointed he kept a smile on my face the entire time . His buisness is great and the other staff members were great also . I will recommend planet honda to anyone . I am highly satisfied .

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Worn Out Customer

2 de feb. de 2014

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Planet Honda does genuinely try to make you happy. If you are not comfortable with what you agreed to they'll try hard to address it. My Sales Rep Jean was a good guy and did a very good job. He worked hard, answered all my questions and returned my phone calls. My complaint is the same complaint i have with every car dealer. I hate the negotiation process. It takes hours to complete and it wears you down. And if you have to do a purchase, trade-in and finance, that's three levels of sales pitches you have to endure, each an opportunity for the dealer to make more money and a chance for you to waste money. It's ridiculous, painful and tiring. Customers just want to know what the best price is for the car and pay it. If another car maker re-adopts the same selling process as Saturn used to have (best price offered & full transparency), and makes cars that I like, I am running to that dealer.

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Mkenna

31 de ene. de 2014

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Juan was very helpful and made the process quick. Would recommend anyone to go to Planet Honda and especially to Juan. Love my new civic.

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mdanna75

31 de ene. de 2014

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I went in with no intention of buying a car that day. I was foing to pay cash in another 3 months. I named my numbers....cant belueve I walked away with the deal I got. Frank was great...I felt like he really advocated for me to get the deal I wanted.

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Anonymous

31 de ene. de 2014

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I went in looking for a CR V and Paul answered all my questions & showed me the features & helped me throughout the whole sales process.. making it very fun and painless. I would recommend Planet Honda to anyone in need of a vehicle.. whether new or used.

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Joseph

31 de ene. de 2014

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It was good experience buying a vehicle at planet Honda, the process was possible because Frank did everything he could to get me into the car I like.

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bettyboop1526

30 de ene. de 2014

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Jean J. Remy has been courteous, diligent & helpful from the time I shock his hand to meet him to the time I walked away driving my brand new Honda accord coupe. I really appreciate the effort and time Jean and his team took to make it possible for me to leave with a smile on my face. I will recommend Jean & team to anyone that's interested in finance/leasing a vehicle. It was a pleasure in doing business with planet Honda and Team. Everyone was very Friendly and helpful. -Nishaya McNair

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Dana P

30 de ene. de 2014

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Gerry is the GREATEST! he is super friendly and really takes the time out to make you feel comfortable and educate you. since the first day I walked into planet honda he was there to greet my family and I with a smiling face and I was sold! I definitely recommend seeing Gerry anytime you visit planet honda

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Frank K

30 de ene. de 2014

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I went to test drive a Honda Civic Hybrid at Planet Honda. I was met by Frankie Talarico, who was professional and very knowledgable about the car. He provided Ritz Carlton service and I walked out of the showroom placing a deposit on my new Honda. The transaction was smooth, no pressure and it made shopping for a new car easy. I would definitely recommend my friends and family to go to Planet Honda and see Frankie.

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cessy23

29 de ene. de 2014

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he did a graet job. exellent very profecional very happy with the services. the dealer should have more employee like him. i will be happy to recoment him

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PierreM

29 de ene. de 2014

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Overall excellent experience at Planet Honda Rt. 22. Frankie Talarico, is an exceptional sales person, would recommend him to any and everyone. I walked out with the car that I wanted along with a great deal. 5 stars for Frankie Talarico and Gang Wang. Thank you!

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Zorbatak

29 de ene. de 2014

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Jean Remy was extremely courteous and understanding. He did everything he can to help us purchase our Honda Civic and we couldn't be happier. He is a gem. His professionalism was impeccable. I would recommend Planet Honda to anyone looking for a car and would certainly tell them to ask for Jean. Thanks for the fantastic experience!

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dana6291

29 de ene. de 2014

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Gerry is the GREATEST! he is super friendly and really takes the time out to make you feel comfortable and educate you. since the first day I walked into planet honda he was there to greet my family and I with a smiling face and I was sold! I definitely recommend seeing Gerry anytime you visit planet honda

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PierreM

29 de ene. de 2014

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Overall excellent experience at Planet Honda Rt. 22. Frankie Talarico, is an exceptional sales person, would recommend him to any and everyone. I walked out with the car that I wanted along with a great deal. 5 stars for Frankie Talarico and Gang Wang. Thank you!

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bhavin

28 de ene. de 2014

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I have very pleasant experience at Planet Honda. This is my first car buying experience and Ryan made it so easy. First of all i went to planet Honda without any appointment, mostly all sales person were busy with their clients. Finally Ryan came to greet me and then we set down and discuss the prize. I told him my prize, he discussed with manager and within 10 min i made a deal. Ryan made it so simple and easy. During the whole process he was very attentive to answer my each and every question. At the end I have my 2014 Honda accord EXL with the best price, thanks to Ryan and Planet Honda. Overall, planet honda union nj was a delightful and rewarding experience and I would recommend Ryan to anyone!

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wallymaingear

27 de ene. de 2014

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Just picked up a new Civic SI for my little brother and Frankie Talarico took great care of us. The purchasing process was quick and easy. No back and forth, no shady business... straightforward just like it should be. I highly recommend Planet Honda if you're looking for a new vehicle. Ask be sure to ask for Frankie.

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philip_shajee

27 de ene. de 2014

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Arrived with internet Quote from Amex network which was the least among 3 dealers, Hassle free, pleasant experience. Would recommend to family & friends definitely. definitely a repeat customer.

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Ronda

27 de ene. de 2014

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I must say it was a pleasure doing business with Mr. Frederick Gardiner. He is amazing and has a very good and positive spirit. I appreciate that fact that he took his time to meet all of my requirements. Mr. Gardiner was extremely helpful. I would recommend Frederick to anyone. I am 100% sure he will provide you with the best customer service ever. Therefore, I would recommend Planet Honda to anyone! They will make sure you are satisfied and happy with your new car. Thank you Frederick for being so helpful and seeing my blessing come true! I wish you and your family the best...

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AR

26 de ene. de 2014

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I had wonderful experience buying my vehicle here. Thank you Francis Duah for making this easy!

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Amanda Sfirri

25 de ene. de 2014

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I had the pleasure of dealing with Gercino Soares and can honestly say he is the best to work with. I financed my 2014 Honda Accord and can say he is very honest and keeps it real! He is amazing at what he does and works hard to make your dreams come true. I recommend anyone who is looking to purchase a car to go see him. He will try his best to provide you with the best service you can possibly get and do his best to get you the best option he can. If you have bad credit don't get discourage, go to planet Honda and ask for Gerry aka Gercino and he will make it happen ! Also, had the pleasure of closing the deal on my Honda Accord Sedan with Gorge and he was awesome ! Def recommend Planet Honda to all my friends and family.

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Poova

25 de ene. de 2014

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It was great experience. Though I debated lot for price, sale person Mr.Frederick was good and understand my requirements and brought good deal for me. everything went smooth and I went home with my new car.

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jaedeemae

24 de ene. de 2014

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I recently purchased a Honda Civic at Plantet Honda. My experience with Frankie Jr was beyond GREAT. He was courteous, effiecient and able to meet all of my expectations and much more! Frankie made carbuying easy! THANK YOU Frankie.

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AmandaSfirri

24 de ene. de 2014

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What an Amazing Experience ! I had the pleasure of dealing with Gercino Soares and can honestly say he is the best to work with. I financed my 2014 Honda Accord and can say he is very honest and keeps it real! He is amazing at what he does and works hard to make your dreams come true. I recommend anyone who is looking to purchase a car to go see him. He will try his best to provide you with the best service you can possibly get and do his best to get you the best option he can. If you have bad credit don't get discourage, go to planet Honda and ask for Gerry aka Gercino and he will make it happen ! Also, had the pleasure of closing the deal on my Honda Accord Sedan with Gorge from Finance and he was awesome ! Def recommend Planet Honda to all my friends and family.

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Sedona

21 de ene. de 2014

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First off, as soon as my father and I arrived at planet Honda in union, nj, our salesman Anthony, greeted us outside with a warm smile and open arms. Not only was he welcoming and affable, but he proved himself to also be helpful within the first minute. Not only did he have the car I was interested in outside for us to look at, but he already had the keys in his hand ready for me to test drive. As soon as I sat in the car, A 2014 black accord couple, I fell in love. With this step alone, Anthony saved my father and I a sufficient amount of time in the selection process. Although, I must add, if I wanted to look further, planet honda had an extremely vast selection for me to still choose from. Then, we went inside and onto the paperwork. Anthony could not have made this an easier process. Not only did he make this rather time consuming stage in buying or leasing a car painless and as quick as possible, but he was efficient, true to his word, and made sure that we received the best deal possible for my new car. In fact, he went out of his way to make sure that I received the best deal possible. My father and I had previously leased vehicles with a different honda dealership, and let me assure you, planet honda blew them out of the water. I entered with my previous lease, a 2011 accord coupe, and a couple hours later, I left with a beautiful new 2014 accord coupe, with a way better deal than my previous one. During the time at planet honda, besides the wonderful salesman Anthony, who may I add my father leased a 2014 honda pilot with a few days prior to this, Nicolette, a wonderful manager on the lease specialist side of the dealership, was of great help. As beautiful as she was on the outside, her personality certainly was shining through her inside self. She was extremely kind and helpful, and along with Anthony, I would recommend her service skills to anyone. Lastly, but not least, was Jason, who went over the finances, service requirements/deals, and extras. He was friendly and super knowledgable of everything honda had to offer us. Even upon leaving, Planet honda made sure to leave a personalized congratulation sigh on my car and Anthony helped me go over all the special features in my new car. Overall, planet honda union nj was a delightful and rewarding experience and I would recommend Anthony, Nicolette, and Jason to anyone!

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Airaju

20 de ene. de 2014

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Recently leased a vehicle from Planet Honda. Had a great sales experience the salesman that we dealt with Frederick Gardiner was excellent. He worked with us patiently without ever being pushy or forcing a decision. He worked diligently with us and got us the best deal. I highly recommend the dealership for all perspective buyers.

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Dr. Leroy Mc Intosh

17 de ene. de 2014

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Planet Honda overall, is the perfect dealership where service meet your high esteem, the price was excellent for my budget and the salesman Timothy Ciasulli Jr. & Mr. Wong the finance guy made my buying experience beyond explanation, many thanks for such an excellent buying experience. Dr. Leroy Mc Intosh.

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Johnw1970

14 de ene. de 2014

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Didn't want to travel long distance without a quoted price so I could purchase when I got there. This person was very nice but would not give me a full quote after I asked twice but stated that unless I came down in person I would not get the price. I was recommended to them and now will tell that person about the way they try to bait you to come in. If I lived close, fine, but I don't, so I wanted to come down and be ready to sign if the deal was good for both of us. I purchased from another dealer about the same distance away because their quote in an email to me was the same when I went to them in person. Planet Honda wants you to come in for a price so they can hard sell a vehicle to you at a higher price.

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Dancer11488

11 de ene. de 2014

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My first car leasing experience was a very quick and pleasant one, thanks to Planet Honda! I visited the Planet Honda in Union on New Years Eve because I was finally ready to let go of my 98 Mitsubishi eclipse and start fresh with a car I could rely on. I knew the Honda Civic was the car I wanted, but wasn't sure whether I wanted to lease or buy. Tim was extremely knowledgeable and really helped to guide me in my decision to lease a beautiful new 2013 Honda civic Ex!:) I really appreciated Tim's patience as he explained all of my options in great detail. He was very friendly and helpful throughout the whole process. The finance department also did a wonderful job explaining all of my lease options after my purchase. I definitely plan on using Planet Honda for my future automotive needs.

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Del523

9 de ene. de 2014

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Overall the dealership was clean, nicely organized, Nate Danels the sale consultant was very helpful and the other employees was helpful and friendly as well.

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Mother Mary

8 de ene. de 2014

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The staff at Planet Honda were exceptionally nice and accommodating. I received great Service From Anthony and Jay Morris. After getting a good price on my car I was able to get everything done in about an hour so I was able to pick up my kids from school! They both went out of there way to help expedite the car buying process. I would highly recommend Planet Honda to my friends and family.

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NBS

7 de ene. de 2014

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We are thankful to have received a great certified pre-owned car for a comfortable price from Planet Honda of NJ. Our sales person Raphael Castiblanco was genuine, courteous and sincere. He listened to our needs and showed us the cars that fit our lifestyle. He showed us a variety of cars on the lot. He was patient with us and knowledgeable in describing all of the details and options of each model.

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ellioty c

4 de ene. de 2014

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Frederick was great. We worked out a great deal in under an hour with no games. The process was well orchestrated and the new odessey is beautiful. Thanks!

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MikeV

2 de ene. de 2014

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Great people, very committed to doing the right thing.

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DennyMoynihan

31 de dic. de 2013

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Best car buying experience I've ever had. Everyone we met was courteous, professional, and driven to providing the best prices. Couldn't ask for more.

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ierazo1

31 de dic. de 2013

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Frank was very knowledgeable and helpful and worked hard to meet my needs and peace of mind in purchasing a car for my son. I would highly recommend this dealership.

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Marlenecody

31 de dic. de 2013

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Stopped by Honda just to see what was on sale.Anthony and Jay were just awesome.They are on top of their game and I could not ask for a better representative to walk me throught the process.I have been recommending Anthony to all my friends.

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Denny M

31 de dic. de 2013

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Great people, very committed to doing the right thing.

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lteele

30 de dic. de 2013

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Frank Bonilla was professional, polite, and patient from start to finish. I work with professionals each day and the above three "Ps" (professional, polite, patient) are essential for success in my profession. Thus, I look for those qualities when I am involved with persons who are engaged with the public. When he became aware of our financial status, he expressed genuine sensitivity as he attempted to accommodate our needs.He answered all our questions, thoroughly responded to our concerns, and spoke positively that he could help us. Throughout the sales process, we felt relieved and confident about the possibility of buying a car. We have several individuals we plan to refer to Frank. In fact, my wife plans to go to him for a car sometime next year. In sum, we had a very positive experience with Frank. He represented your company with exquisite professionalism. LeCounte Teele, Ph.D.

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htkorzeniowski

29 de dic. de 2013

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Its very simple. From start to finish the whole experience went smoothly without any difficulty or snags. I met with Augustin on Saturday, 12/21 in the afternoon for about two hours during which time a deal was agreed upon. I left a deposit of $1,000 for a 2014 Honda CR-V EX-L with Navi and came back with my wife Carol on Monday evening to close the transaction and drive it home. That all took place without any problems. Augustin gathered some basic information and prepared several forms for Carol's signature before taking us to Jason Trotte to finance the SUV with a loan from Honda Financial. Jason did an excellent job of presenting and explaining all of the relevant aspects of the loan and other related information. From there we went outside and Augustin explained in detail a number of key functions of the CR-V. By that time we were ready to head home with our brand new Honda CR-V. The whole experience, as I said above, was a pleasure to go through. It was not stressful at all. I appreciated that greatly! Henry Korzeniowski

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jan222007

21 de dic. de 2013

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1) They did not honor the price quote they gave me over internet/phone.2) Over the phone , When I ask for the price match with the lowest quote I got from other dealer, they said they have a policy to match price but after walk-in in the show room they asked me to get a singed copy from other showroom manger.3) Alex seams good but sales man was so RUDE and a BIG fat liar.

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morenv

20 de dic. de 2013

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Thank you to Sam for his good service and courtesy. He was very knowledgeable and professional.

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Jessica

18 de dic. de 2013

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I couldn't have asked for a better dealership or a better consultant! Danny Boye was AMAZING!!!!! I didn't feel pressured to buy something I didn't want or spend money I didn't have! When I told him I really wanted a car he did EVERYTHING possible to make it happen. Now I'm driving off the lot with the car of my dreams and I couldn't be happier!!!! After all I went through with the car accident that left my car totaled this was a breath of fresh air! LOVE PLANET HONDA

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Don-Nita

18 de dic. de 2013

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If you're looking for the best Car buying experience ever, visit PLANET HONDA on Route 22! You'll never meet a friendlier staff with excellent customer service skills! Francis and Chicgbo are the best ever! They make the process very painless! So painless that all of my family shops here and between the 3 of us, we are already 10 cars in... Keep up the good work, it's appreciated! #teamplanethonda

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Alice1961

17 de dic. de 2013

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Bait and switch!!! We attempted to purchase a used vehicle. We would be paying cash so a deal was made very fairly. We gave them our bank card for our deposit. Dealer came back and said the bank machine was not working. We signed a waiver giving them permission to use the number when the machine was operational. Told them we would be in contact with them because we were waiting on a check and for it to clear. About a week later the check cleared and my husband called for the exact amount of the balance so we could come by with a cashiers check. At this time, we were told the car had to go back to auction because there was a problem with the title. The car fax said the title was cleared and in order for them to have the car on the lot, their had to of been a title. We asked why we were not notified we were told the salesperson must have forgot. We also realized they never charged the card for the deposit. Talking with other dealers they told us that most likely someone waniting to finance came in after us and it was sold to them. A dealer stands to make more money financing then paying cash.

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Robert Gomez

17 de dic. de 2013

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Buying a car from planet Honda was a great experience Eddie the general sales manager was great and Steven march the sales person was also terrific. Thank you again planet Honda

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jamal123

16 de dic. de 2013

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Hello my name is Jamal and on Friday the 13th I bought a 2010 Honda Accord (pretty awesome) the sales person I had was Danny (very polite and professional) he helped my brother get a Honda Accord back in 05 or 07 and he recommended Danny and no one else, with Danny business mind he was able to approve me with no trouble and still got a low interest rate with THE WHOLE PACKAGE I recomend this dealership and if you go PLEASE ASK FOR DANNY !!!!! and thanks to the finance person as well Jason Trotte very fun and cool laid back person, I'm also pleased that when I got there they wasn't trying to force me to buy any car or was rude cause with most dealers you go to don't consider your bugdet but these people are WILLING to work with you even if you have limited credit......I LOVE YOU PLANET HONDA !!!!!!!!

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nhkishan

16 de dic. de 2013

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Anthony and Sal gave me helped me get a good deal and Levie is an amazing person, all of them tried to help me as much they can.

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Ms. Harris

16 de dic. de 2013

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I had purchased my last car from Planet Honda many years ago. Moe A. was the salesman that assisted me with my car purchase. Moe A. was very professional and pleasant. He worked and worked until I received a great deal! I appreciate his dedicaton in getting me into the vehicle I really wanted.

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missgoldeyes

12 de dic. de 2013

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I love my crv planet Honda made my buying experience a+ Ali and Cheebow were amazing in getting me my crv for less then I was paying before!!!!!!!!

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First Time Leaser- "Jacynth J Johnson"

11 de dic. de 2013

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I would absolutely refer a friend to Honda Planet in Union, NJ. Upon entering the Honda dealership, Mr. Frederick Gardiner met me in the parking lot with a smile and walked me in. I immediately felt comfortable as Mr. Chigbo Mbaekwe formally introduced me to my representative, Gardiner, who would assist me. Mr. Frederick Gardiner and Mr. Chigbo Mbaekwe were knowledgable about the vehicles and finding the best car that would accommodate my current financial situation. They were respectful, and patient with me as I was apprehensive about my first car leasing process. That day, I drove away confident with my lease and knowledge about my vehicle, as Mr. Frederick Gardiner gave me a thorough demo of my Honda Civic. Thanks Honda Planet! :)

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A_DIAZ_21

10 de dic. de 2013

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I went to planet Honda and walked in to the best respectful young man as a salesman . He was not pushy showed me a large selection of cars it was me and my mother shopping for a car and he did everything to put a smile on our faces I will recommend moe A to all my family and friends very young and intelligent person

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Pleasantly surprised

10 de dic. de 2013

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I must say that my experience at Planet Honda was not what I was expecting. I had the pleasure of working with Ali who was very knowledgable about the product and sold me what I wanted as opposed to being a shark. He was funny, down to earth and didn't pressure me. All in all it was a pleasant experience and I love my new Civic.

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Rosa Mateo

10 de dic. de 2013

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went to planet honda and spoke with a sales man by the name of John Rivera, what a good honest guy, i will be back to buy a car here at planet honda in union NJ.

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owalker6

9 de dic. de 2013

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If your looking for a team of people who are willing to help you every step of the way. Planet Honda is the place for you. They greet you with a warm welcome and a fond farewell. I would recommend there Honda dealership over any other Honda dealership anytime. Thanks for all your help, truly your # one customer!!!!!!!!! :-) :-) :-)

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nitadon1

9 de dic. de 2013

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Hands down this is the best place to get a car. Francis and Chigbo make the experience virtually painless! 10 cars later my family and I are still supporting them!

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yankeesrbest

9 de dic. de 2013

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Never has a car buying experience been so pleasant for me. Brian Dirkman in finance answered all of my questions and was so helpful and patient with me when there was something I did not understand. Car dealerships get such a bad rep but if they had more people like him everybodys experience would be as good as mine. I have already recommended him and the dealership to freinds and family and I look forward to buying a car there again.

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mohamed hossen

8 de dic. de 2013

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sales person jean lenard is great person..sales manager .,finance manager is good ..but my intrest rate is very high..not too many friendly sales people a here..no smile on sales people for customers..

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Erica

8 de dic. de 2013

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Received great customer service at this Planet Honda - we worked mostly with Jean and he was a fabulous help! Helped me find the perfect car, a 2012 Honda Fit. He helped us through the process and walked me through all the decision points and costs in a clear and concise manner. The only complaint I have was the wait time to see the finance people. I'm not sure if it was because it was very busy that day, but we waited an inordinate amount of time - we were at the dealership for about 6 hours, when all was said and done - 2 hours of that was just waiting for the finance person to come out. He was a wonderful help, as well. Great staff!

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Itsadc

7 de dic. de 2013

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Dishonest at best. Salesman don't know features of car. They do not honor their own internet pricing - so if you receive a quote from them on emails, do not believe it. I did and had to waste 2 hours of my time only to realize that it was a step to pull me in dealership and then readjust the price. Their experience package, which is mandatory at $695 price can be configured on Honda's own site for as little as $140. Think about the ripoff. Bottomline, if you still end up at their dealership, tell them you are their to get price at the internet quote and you would only pay for tax, title and motor vehicle fee. The only other fee is dealer documentation fee which should be about $299-$399. If they stick more prices on top of it such as destination fee, experience package fee - you know its time to walk out of their dealership and save your time Hope this was helpful.

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jaime124

7 de dic. de 2013

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From the beginning to end Tim took very good care of us. My daughter Jane owns a 2008 Honda Accordand I bought the white 2dr Honda Accord 2014. Edddie Amorim and Tim were straight forward and even bought us lunch. The finance manager Levie did and excellent job. Happy all around and will recommend this dealership to all my friends. Thank you for being so honest. Love the car.

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razeen97

7 de dic. de 2013

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this dealer is good ...sales person jean lenard is great sales person..but the vehicle intrest rate i get is very high ..not much intrest to bring down..but i get the vehicle..i am satisfied..sales manager on used vehicle and finance manager delio coutinho is great people...i recomend this dealer..

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DC

7 de dic. de 2013

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Dishonest at best. Salesman don't know features of car. They do not honor their own internet pricing - so if you receive a quote from them on emails, do not believe it. I did and had to waste 2 hours of my time only to realize that it was a step to pull me in dealership and then readjust the price. Their experience package, which is mandatory at $695 price can be configured on Honda's own site for as little as $140. Think about the ripoff. Bottomline, if you still end up at their dealership, tell them you are their to get price at the internet quote and you would only pay for tax, title and motor vehicle fee. The only other fee is dealer documentation fee which should be about $299-$399. If they stick more prices on top of it such as destination fee, experience package fee - you know its time to walk out of their dealership and save your time Hope this was helpful.

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Elias

3 de dic. de 2013

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I had my car towed to planet honda the car only needed a fuse and ended up paying 250 bucks for that fuse i found out a week later because samething happened again. Also they wanted me to replace. 3800 worth parts i did not need. I would stay away from them

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yajaiza26

2 de dic. de 2013

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Mr. Olivera was very professional and friendly, he gave me a great deal I love the car, color everything. I recommend this sales person to anybody that goes to Planet Honda.!!

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tmezza

30 de nov. de 2013

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I got a great deal, without the usual hassle you receive from car dealershiips. Stephen March made it a great experience for me and my wife.

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sandrawickham

26 de nov. de 2013

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I went in to Planet Honda in April , in my mind I was thinking" there is no way I am going to get a new car", my credit score was low and I had visited another dealership about six months earlier and was turned down for the loan.I am currently driving a 2013 Honda Accord Thanks to Anthony Hartley. He was very professional , kind and treated me with respect, a single mom buying a car.Thanks again Anthony Harley.

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MikeKathiF

26 de nov. de 2013

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My wife and I just purchased a 2013 CRV from Planet Honda and the experience was an exceptional one. The dealership is currently undergoing renovations, yet the sales office was clean and accommodating. All of the staff were courteous and polite. Our salesman, Frankie Talarico, was very professional, personable, and a pleasure to deal with. He was very attentive to our needs and requests and had our vehicle prepped and ready for pick-up as promised. Even our experience with Dan Sopher in the finance department was a painless one. Dan fully explained all of the extra maintenance options available to us without any pressure. Our entire car purchasing process was tremendous and couldnt have gone any better thanks to the staff at Planet Honda. I would certainly recommend that anyone looking to purchase a vehicle visit Planet Honda first!

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lemontlee

25 de nov. de 2013

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A note to draw attention to Kristen Shans who communicated with me regarding the end of lease situtation. She rendered excellent (email and voicemail) service in making sure that I was kept up to date regarding this matter and what my options were regarding same.When I reported to Honda for my appointment to address my lease (where opted to purchase my vehicle) Ms Shans directed me to Danny Boye who continued the excellent service. Mr. Boye presented a no pressure environment making sure that I was comfortable every step of the finance process.I applaud Kristen Shans and Danny Boye on being magnificient examples of people who provide excellent service!!Blessings!

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Lynval

25 de nov. de 2013

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I have a 1998 Accord with 316K miles which is still running well so after speaking with Shalitha Banks I went in to Planet Honda as a very passive shopper! I decided that I would only make a purchase if I found a great deal. I met Anthony Hartley who was very patient and connected well with me. He was also a very knowledgeable sales person and provided me with valuable information that helped me to confidently make my decision to purchase a 2013 EX Accord. The service was awesome and I did not feel pressured at any point of our interaction. It was a great deal because I started out thinking that I could only afford the LX but ended up with the EX at a very comfortable monthly payment! The guys at Planet are consummate professionals. Anthony and Shalitha worked well as a team and their professionalism made me leave a dealership which is 2 miles from my home to make my purchase at Planet which is over an hour from my home! I will certainly recommend them to my friends and family and look forward to doing business with them again in the future.

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Sandra S.

25 de nov. de 2013

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My recent experience at PlanetHonda was a breeze. Anthony Hartley my dealer listened to all my needs and did not make me feel like I was buying a car at all (that's a good thing, really!). By listening to my concerns he was able to quickly discern what I needed and made sure that I was not disappointed. He did not overpromise nor keep me beyond the tight timeframe I was working with. My experience with Anthony was the best car purchase experience to date and I would highly recommend him for his knowledge and professionalism to friends, family and colleagues. Thanks, Anthony!

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embee123

22 de nov. de 2013

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If you go to Planet Honda, ask for Frankie!My friend referred me to Frankie after she financed her Honda 2013 Civic with him. I came to Planet Honda with an internet price for the same car that was offered by the Internet Sales Person at Planet Honda on Edmunds.com. Frankie honored the internet price 100%... Why did I go to Frankie and not the Internet Sales person? Well I had originally disregarded the internet price after I read some reviews of the dealership online that said internet pricing was completely useless and how some customers had found themselves with fees piled onto the Price which increased the final cost. But my friend had such a great experience with Frankie financing her car that even though I wasn't looking to finance, I decided to give it a shot with Frankie. It took about 5 seconds for Frankie to look at the print out with the internet deal and say yes. Simple as that! No extra packages or fees; just the price, paperwork, etc, and "where do I sign?". Frankie was polite, warm, and courteous from my first phone call to schedule the meeting to when I came in and we talked at his desk. He gave me some extra options to consider for the car, and I declined and there was no pushback. He treated me with respect and kindness, and was very professional, seemlessly taking care of all the logistics from start to finish of the process. He was always attentive in answering my questions and even threw in a year of maintenance service to the deal. Getting my new Honda 2013 Civic through Frankie was such a simple and pleasant experience and I couldn't have asked for more.

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Fcsa88ny

21 de nov. de 2013

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I was pleased with the warranty that came with my car. In addition I am satisfied with the appearance of the car. I'm happy with my decision

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geewhyeme

20 de nov. de 2013

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I recently received excellent service at Planet Honda for my relatively new 2013 CR-V. I brought my car in for repair and was very happy with their customer service. I understand they are under construction still they were very professional and courteous. Although a small issue came up, Carmen, a manager in the Service Dept. was more than helpful and was resolved in a very satisfactory manner. He continues to want to make sure I remain satisfied and stays in touch. I would sincerely recommend him. Thank you!!

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Ammar khan

19 de nov. de 2013

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I m very happy from planet honda, they are professional, kind, friendly, I wish 2 come again at planet Honda for my daughter and my son, in future

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JamesCurry

18 de nov. de 2013

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I'm only writing this review because I have received two voicemails and a phone call from the dealership asking me to. While I am very happy with my new car, the car sold itself despite the best efforts of the place.#1 - all cars have around $700 added to the price for 'cleaning and servicing'. This is an unavoidable added cost which is not advertised on their site or on the http://autotrader.com price. My $17,995 car came out to over $21k thanks to all the titles, taxes, and 'fees' from the dealership. This included a completely unnecessary 'financing fee' ($200) even though I paid for my car in full along with a special 'nitrogen fill' charge for the tires. I have never heard of this before. Is there something wrong with using an actual air compressor?#2 - hard sell on financing. Screw that, I had enough put aside to pay for my car in full as financing through the dealership is a complete rip off.#3 - hard sell on new cars. I am actually pleasantly surprised by the fact that the car I saw online was actually there. The prenegotiated price was nowhere to be seen, but luckily I came prepared with the VIN and the autotrader listing. The car's price in the dealership? $23,995.So, long story short, I like my new car. I just hate dealing with car dealerships. I went over my budget thanks to their little fees, but I sure as xxxx was not going to take their 7% financing. Only go here if you have a good deal seen online, but make damned sure you have an extra $2-4,000 to cover all their overhead.My sales person Rafael was very nice and helpful, though.This will probably be the last car I purchase from this dealership.Edit: In reviewing my paperwork again, I noticed that my sale was back dated for the previous month so that the sales quota for October was met. What kind of shady crap is that?!

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dlc36

17 de nov. de 2013

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Working with Stephen and Jay, my wife and I got the new Honda CR-V we wanted at the price we wanted to pay... As a huge dealership, they had plenty of CR-V's in their inventory in our color, so they had exactly what we wanted and didn't want us to leave without the car, and at a price other local dealers couldn't beat. Being an educated consumer and knowning what you want and how dealer's make deals definately helps. Negotiating with Planet Honda was very straightforward and professional.

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kusum606

17 de nov. de 2013

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MR Kaleem Wyne give us good service. he explain good about car. We came to planet honda before in 2002.And we got honda accord.welike service very much.

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Charis Stafford

17 de nov. de 2013

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I would like to take some time out to rate my experience with Planet Honda in Union route 22. My overall view is rated excellent, I had been shopping around and had a difficult time but I decided to try one last time and I went to planet honda. Jean Lenard greeted me with open arms, I explain to him what car I was looking for and I told him my experience with other dealerships. He was ready and willing to work hard to get me into the vehicle of my choice, which was a 2010 honda accord coupe. He was very understanding and made me fill very comfortable, he listened to me complain and fuss a little lol but he was very compassionate, sensitive, and a gentlemen. " guess what" I GOT MY HONDA thanks to JEAN LENARD.....

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JMoran

17 de nov. de 2013

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I was greeted by FREDERICK GARDINER outside and I knew he was making a sale today! He was accomadating and patient through figures and concerns I drove away very satisfied with my new Honda Thank you Frederick

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Silvia G

14 de nov. de 2013

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I walked into Planet Honda to check out a car I had seen online. Moe was pleasant and was ready to help me when I walked in the door. I was really interested in a 2011 Honda CRV, and Moe did everything in his power to get me the best deal possible. It's been two days already and I absolutely LOVE my car! Definitely referring my friends and family to him. Keep up the good work Moe!

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MikeD13113

13 de nov. de 2013

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Very good overall experience, Danny is a terrific sales professional, and very friendly and helpful as well. Jaime Vasco (Slaes Manager) was very helpful in working with Danny and I to get to a price point that was a win-win for both seller and buyer. Everyone is very polite and represents the company at the highest level. I would refer friends and relatives to Planet Honda to purchase a new or used Honda vehicle. My advice is to do your homework up-front on the features/internet pricing on your vehicle, and the sales team will work with you to make your buying experience a good one.

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Yanny

13 de nov. de 2013

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My freind and I came to look at a couple of cars expecting the worse and got the complete opposite. Our salesman Juan made the process painless and enjoyable. We found the exact car we were looking for at a price that beat out the other dealerships in the area. Love my new accord.

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Darwin

13 de nov. de 2013

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I had a great time buying my civic si from planet honda. Would buy there again. My sales guy Juan was awesome.

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jennifer14

12 de nov. de 2013

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My husband and I meet Kaleem several years ago, when we'd purchase an Honda ridgeline. Kaleem is a people person and that means a lot to us. Then on Saturday I had the pleasure of meeting Levie. Once again another people person and that why we'll away make Planet Hondaour choice of company when its comes to purchasing a new vehicle.Sincerely yours,Jennifer Jones

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scarranosocj

11 de nov. de 2013

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Mario Calle and the manager- Eddie are the BEST! I cant thank these gentlemen and Planet Honda enough. They really worked out a fantastic deal. I got out of an old lease into a brand new Civic. I'm loving my new car and the whole Planet Honda experience. I was referred by a friend of mine, and cant thank her enough either! Cant wait to refer my friend to these guys! xoxox- Sarah Carrano

PB

pablo baloco

11 de nov. de 2013

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Great experience, and great customer service. ....i will recommend this dealership to all my friends looking to buy a new car or tuck.i love my honda pilot.....

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Dina S.

11 de nov. de 2013

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Frederick Rocks! Amazing sales person!!! From the moment I walked in, he made me feel welcome. I traveled far to come to this dealership and I did not regret it! Frederick answered all my questions and really worked with me to find the perfect car. Jason from Finance was also great! He explaned everything to me in an honest and professional manner. I would definitely recommend this dealership!

J

Jklubek

10 de nov. de 2013

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I am very upset with this dealership, I have read great reviews on this palace so I decided give it a try. I called in advance to make sure the car I was looking for was there, I spoke with shalesha TWICE the day I was coming to make sure the car was there before I made the hour drive over there only to be handed over to this very lazy salesman. He was rude and had no idea what I was talking about. He then said that the car was in the lot but they have lost the key. Very unorganized. Extremely unprofessional- he wasted my family's and mine time. He had no interest in helping us. I actually ended up buying my new car at another dealership that same night with NO HASSEL OR LIES. I was at this dealership for 3 hours and got nothing accomplished. At the other dealership I was signing my papers within an hour and drove off with a brand new car within 2 hours!

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Nagrup

10 de nov. de 2013

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To keep things simple I was lied to my Jean Leonard about a part of a car that was not working. He purposely waited until the car was paid for to tell me the radio was not working. When I came back to the dealership I was told they are going to put an aftermarker radio in the car. I expressed my concern and frustration to the used car gm and was advised I can trade in. I traded the car in for a honda civic 09 with 50k miles. The next day I saw an ad for a 2011 honda civic with 37k for the same price. I came in the next day angry and frustrated that I got ripped off. I spoke to the same. Gm and was told there was nothing they could do as long as they got their commission check. End of story I lived thru a nightmare thru these people and I would rather not have a car than to buy it from planet honda. Its all about the money for them and once you sign the papers you mean nothing to them.

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nthandi89

9 de nov. de 2013

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I went to buy a used car. First car I bought from Jean was a 05 honda Accord. After I signed the paperwork I was told the radio the car doesnt work. I came to install a new radio and they basically took apart the whole car and put an aftermarket radio. They then offered for me to trade in my car and they basically ripped me off by overcharging me. I will NEVER do business with them again. The GM also did not care about all the trouble I was put into as long as he got his commission check

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sam7011

9 de nov. de 2013

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Hi, Here you go again! Another bad experience with Planet Honda Rt 22 dealership. I bought a pre-owned certified Honda Accord Ex 2011 from Planet Honda in June 2013. The car looks good and it just had roughly 16k mileage on it. Everything went fine except for not getting the owners manual at the time of purchase. However, the dealership gave it to me later after several requests. . I took my car for the first time to the dealer for oil change and routine checkup in Sept 2013. At that time, they told me everything was OK. I took my car for second time (appointment schedule by dealership itself). Now, during this visit they are saying that car rear brake pad is in red zone (i.e Requires Immediate Attention). I argued with them saying how come brake pad goes bad so fast. I understand I put 11K mileage on it since I bought my car with highway mileage (90%). This car I have been using for my personal use only. The dealer representative told me that its a wear and tear part so it can get worse soon so just want to ask 1. Are they certifying the car when they know the brakes are going to last only for few months? 2. I understand, its wear and tear part that cannot be covered under either Powertrain or non powertrain warranty but buying certified pre-owned car should at least last for one year. How could I trust them when sales person told me that I wont have any problem for at least one year when I bought this car? 3. I happen to talk with different people on phone (service advisor, service manager, used car manager) but still I am not satisfied with what they say. They told me that I have to pay to fix it, which is going to cost me $200 plus. Whats the use of paying dealership fee?

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sam1117

9 de nov. de 2013

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Hi, Here you go again! Another bad experience with Planet Honda Rt 22 dealership. I bought a pre-owned certified Honda Accord Ex 2011 from Planet Honda in June 2013. The car looks good and it just had roughly 16k mileage on it. Everything went fine except for not getting the owners manual at the time of purchase. However, the dealership gave it to me later after several requests. . I took my car for the first time to the dealer for oil change and routine checkup in Sept 2013. At that time, they told me everything was OK. I took my car for second time (appointment schedule by dealership itself). Now, during this visit they are saying that car rear brake pad is in red zone (i.e Requires Immediate Attention). I argued with them saying how come brake pad goes bad so fast. I understand I put 11K mileage on it since I bought my car with highway mileage (90%). This car I have been using for my personal use only. The dealer representative told me that its a wear and tear part so it can get worse soon so just want to ask 1. Are they certifying the car when they know the brakes are going to last only for few months? 2. I understand, its wear and tear part that cannot be covered under either Powertrain or non powertrain warranty but buying certified pre-owned car should at least last for one year. How could I trust them when sales person told me that I wont have any problem for at least one year when I bought this car? 3. I happen to talk with different people on phone (service advisor, service manager, used car manager) but still I am not satisfied with what they say. They told me that I have to pay to fix it, which is going to cost me $200 plus. Whats the use of paying dealership fee?

R

renee12345

8 de nov. de 2013

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Ryan, Eddie and John from finance made my whole car buying experience stress free. Ryan in sales took his time during the whole process and Eddie pulled out the red carpet to make sure we were satisfied with our purchase. They really do care about their customers so stop by.

B

breeanne

7 de nov. de 2013

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On November 6, 2013 my family and I pulled into the Planet Honda Dealership and was immediately met by Frederick Gardiner. I told him I was interested in leasing a Honda CR-V and he was glad to help. Within 15 minutes of being there, I was already test driving the car. Afterwards, we went inside and he did everything he could to help work with me on being able to have a payment I could afford. He was extremely friendly and professional and I would recommend my family and friends to go to Frederick at Planet Honda. FYI my parents are going to buy a new Honda next spring and will use no other sales consultant but Frederick.

C

ChristineGillen

6 de nov. de 2013

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It was a great experience at Planet Honda. All the staff were very friendly and helpful. Tim Ciasulli and the guy from the Finance Dept whose name I forget were just great to deal with.

JL

Julie Lang

6 de nov. de 2013

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Our salesman, Kero, was great!!! He made our buying process so easy. With his help we were able to walk away with the car we wanted and for the price we wanted, all in the same day. Kero fully explained every questions my boyfriend and I had, this is what made our purchase at Planet Honda so enjoyable. Unfortunately, in the eight days of having this car we have been to the dealership three times for four different issues. I think it is unacceptable to sell a car that had this many problems. The inconvenience of this "new car" is very discouraging, I have considered returning it. We got this car for peace-of-mind and I am not satisfied with the service I have been receiving because I have to keep returning for more service.

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whitebeauty

4 de nov. de 2013

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At first sight Danny was a very responsive sales person. He had a very pleasant smile and a " no-pressure" representation that lessened my anxiety (as a woman consumer) in purchasing a vehicle. I was pleased with his salesmanship, he answered all of my questions which resulted in a very pleasant experience. Each time I have visited the dealership, Danny has always been sharp and on his toes, which was very impressive to me as a military veteran. He is articulate and displays a professional mindset and attitude which I'm sure Planet Honda is proud of. I wish Danny well in his career endeavors at Planet Honda and corporation.

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dolage

4 de nov. de 2013

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In the middle of last month my mother financed a 2010 Honda Civic for me. Kero was our salesperson. He was very helpful and worked with us. Love the car Thank you Kero!

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Belle

3 de nov. de 2013

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I went to Planet Honda just to take a look, but walked away with a car. The experience was painless and excellent. It was great doing business with this dealer. The salesperson and Finance manager treated me really well. Thumbs up for Planet Honda.

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mkk1

2 de nov. de 2013

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This was really worst experience. I had offer and asked this dealer to beat or match. Naticole keep insisting to come there and will work out.Finally!! I was there. I admit it was walk in, but that should not matter. Because lot of sales man standing outside or sitting there doing nothing.Also my experience with other dealer for walk in was very friendly and still managed to work nicely with me.But with this dealer it was totally opposite. As if he does not care or something. Only good thing was atleast this Naticole came and said hi.Forget about beating my current offer, they did not even match it. That sales man was in hurry or did not want to sell car, he just came with some number which was way high than my current offer from other dealer. And I said no, that's it he is gone, I am back in my car to way home.So, my recommendation would be avoid this dealer. You could even get far better deal than this dealer for sure.

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amandadunn

1 de nov. de 2013

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I was in desperate need for a new car for my newborn daughter and I. When I went to Planet Honda I received amazing service and More went out of his way to find me the perfect deal to fit my budget on a new car that fit my lifestyle! So happy with the service I received from him and the staff at Planet Honda! And with my 2013 Civic! I will definitely refer all of my friends and family to Moe in the future.

A

amanda123

1 de nov. de 2013

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I was in desperate need of a new car and was in a horrible loan when I came to Planet Honda. The salesman I dealt with, Moe Rahmoun, went out of his way to make sure my newborn daughter and I left in a safe new car. He found me the perfect new car for my budget & lifestyle and I drove happily home in my 2013 Honda Civic! He provided excellent customer service and I couldn't be happier with my experience at Planet Honda. I will definitely refer all of my friends and family to him in the future!

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lovelylady13

31 de oct. de 2013

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Anthony is a true salesman who loves what he does.He listens to you and then provides best options based on your financial and personal situation.He is just awesome!!!

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Zano

31 de oct. de 2013

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Pleasuee to lease a vehicle here friendly sales people, very knowledgeable, no pressure. 2nd lease from Planet Honda! I highly recommend this dealership great service

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minaganoosh

30 de oct. de 2013

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Buying a new car has never been less worry and stress free. Kero did an amazing job of explaining all the details of the deal, while working on the best deal that fits my budget. He pointed out things, that I did not happen to notice. He really cared for me as customer. Everything was quick and straight forward. He definitely made the car buying experience a really pleasant one. I also want to Thank Joe from the Finance department, who was very patient and helpful. As well as Paul the head manager for approving the deal. I love my new car. Thank you Planet Honda

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soysos520

29 de oct. de 2013

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My husband and I came in ready to haggle, negotiate and walk-away at the first hint of empty sales talk. We have heard and read every story there is about bad car deals and we were determined not be another story. We were very skeptical when we came into Planet Honda in Union, NJ. We were surprised to see how busy it was and we didn't see anyone available to help us so we walked out to the parking lot to look at the cars outside. That's when Franko Talarico approached us. At first I thought he was a mechanic and I looked at my husband apprehensively. Then he asked where we were from and when we told him his face lit up and said he was born and raised there. We immediately felt comfortable with him. He was very honest and upfront about what we were dealing with. He was not just trying to make a sale, he was also making sure that it was what's best for us. He was helping us get the car we wanted AND afford the payments without the gimmicks. But it wasn't just him, Mr. Wang and Delio helped us too. I was particularly impressed with what Delio said as he tried to find the best financing for us, he said that at Planet Honda, they want their customers to have not just a good buying experience but a great ownership experience as well. He said Planet Honda takes care of their family and once you are a customer, you're family. My husband and I prayed before we went into the dealership to ask for His guidance and for the right people. The Lord surely blessed us. God bless you, Planet Honda!

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ViolaGerges

27 de oct. de 2013

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I had a great purchase experience with Planet Honda. My sales person, Kero, was knowledgeable, very up front and straightforward. He actually made the buying experience fun! Their finance department went the extra mile to address all my questions and concerns. Kero did all he can to make me satisfied and make sure I walk out with the car I wanted. Although I had a lot of questions and was hesitant about purchasing the car, Kero had a lot of patience and worked with me the whole way. I'm glad to have found such an amazing dealership and I will not hesitate to go back there to purchase another vehicle. My dad and I walked out VERY satisfied. Talk about a good impression.

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AccordGray

26 de oct. de 2013

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Danny is very friendly to work with and takes great care of his customers. He has followed up with us several times after we bought our car to ensure our satisfaction.

5

5babyboos

26 de oct. de 2013

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GREAT FRIENDLY SERVICE. I GOT GOOD PRICE FOR THE CAR. LOOKING FORWARD TO YEARS OF DRIVING MY NEW CAR. I AM SURE I WILL HAVE THE SAME GREAT SERVICE IN THE SERVICE DEPT.

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keripringle

23 de oct. de 2013

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I had a great experience at Planet Honda! Carlos Urena was a great sales associate. Carlos was really helpful and didn't let me leave the dealership unhappy. From the moment I walked in until the moment I left, I felt really taken care of and I also felt that Carlos had my best interest at heart. I have no complaints and I felt really good about my experience thanks to Carlos! Thanks so much!

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Silvia199019

23 de oct. de 2013

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I just bought a honda pilot and dealing with Carlos Urena was such a great experience he treat me with respect, courtesy, and honesty. He did everything he said he would do, and more he is such as great sales man I ever meet he make me felt that I knew him from years I definitely will go back. This was the smoothest car-buying experience I've ever had, and I'm happy to recommend planet honda and Carlos Urena to any of my family and friends .....?

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KatharineANNE

23 de oct. de 2013

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Overall, it was a pleasant experience compared to other Honda Dealers that we visited.Planet Honda worked with us, and it was not a high pressure environment at all (and we went to many dealers on Route 22). Anthony Klein, our salesman, was very smart, accommodating, and friendly; Sal Lanuto, the sales manager, was very professional and willing to negotiate; and Brian, in finance, was extremely meticulous and courteous. Do not bother with other Honda Dealers in the area; go to Planet Honda and ask for Anthony. They were willing to work with us on the price, which was not the case at both Madison Honda and Paul Miller Honda.

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Smatson15

22 de oct. de 2013

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Customer service is excellent, didn't have to wait to be serviced. Everyone working was very friendly. You Have great cars to choose from. Prices are good.

M"

Meplustwo "Clark"

22 de oct. de 2013

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I went to Planet Honda all ready for the same bull I'd been getting. My car was falling apart, hit in the front n rear, owed too much. My sales man assured me I would leave with a vehicle. Long n behold out with the old in with the new, I rolled off the lot in my Kona Coffee 2013 brand new, only 12 miles 4 door Civic. Lots of toys to play with inside. Planet Honda rocks. Looking for a car call Planet Honda.

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ayersn

21 de oct. de 2013

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I would recommend Planet Honda to anyone, friends and family. The service is great, fast, and reliable. Carlos Urena is very friendly and a great salesman. I didn't think it would have been so easy to buy a car but he did everything in his power to make it quick and painless. I am always greeted with a smile and whatever question I can throw at him, he kindly answers. Thank you Carlos!

Q

queenBarbara57

16 de oct. de 2013

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Have you ever been to a dealership that created you like you were part of their family from the first time you walked into the showroom? PLANET HONDA is just that type of dealership! I just want to share how I experienced the most outstanding personal care as a consumer. First of all, this is my second time dealing with PLANET HONDA for my SUV Pilot my first purchase was a 2011 Pilot and the services were EXCELLENT in every way even with follow-up calls and making sure that my SUV was service properly. Trust me they will call you when its time for service so that you could get the most mileage for you travels which we know we all need in todays economy. Secondly of all, when it came to me buying a second SUV of course I came back to PLANET HONDA to purchase my 2014 Honda Pilot and again I was created like family again which allowed me to see and know that their service is just like being at a family reunion nothing has changed. PLANET HONDA went beyond the call of duty and was able to deliver on everything that was promised during the sale of the SUV.I was able to see and know in my mind that this dealership is #1 when it comes to their customers. Their customers are their #1 need and as I looked around when I was purchasing my 2014 Pilot everyone in the showroom was engaged in a positive manner with their customers. What a Dream Team they are: the director of sales Eddie Amorin makes sure that everyone is taking care of like family along with the Sales Manager Chigbo Mbaekwe, Kaleem Wyne the Sales and Leasing Consultant (who sold me my 1st & 2nd Honda Pilot) and Levie Frinks the Business Manager. It was just a pleasure to see that it was just like being at a family reunion with people who care that you get the most for your money and of course your time. Even the individuals that I preferred have made purchases and have enjoyed their patience with their customers. It you want a GREAT EXPERIENCE THAT IS #1 you must visit PLANET HONDA on Route 22 West in Union, NJ and you will have an enjoyable experience just like having a family reunion. Thanks PLANET HONDA for being who you are and that is TRUE TO YOUR CUSTOMERS!!!!!

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Terri2013

16 de oct. de 2013

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I took my car in for a routine oil change, I was dealing with Keri Valdez who was extremely pleasant and helpful. At time of payment, I pointed out to Keri how I thought I was mistakenly charged for something and she directed me to Mike Goworek. By first impressions I was expecting Mike to just try to make it seem like I was incorrect in my opinion, but after a pleasant phone call Mike actually saw my views and he quickly rectified the matter. Not only did I walk away happy and satisfied, but I walked away realizing that not all car servicers are money gougers.

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ninamarie1

16 de oct. de 2013

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I COULDN'T BE MORE AMAZED AND BLESSED WITH MY SALE'S GUY MATTHEW BRUNCATTI, JOHN IN FINANCE AND EDDIE ONE OF THE BUSINESS MANAGER'S I WOULD RECOMMEND THESE 3 PEOPLE TO HELP MY FRIENDS AND FAMILY I CANT BELIEVE THE TIME THEY TOOK TO HELP ME GET IN THE CAR I NEED AND THAT FIT MY BUGET NO OTHER CAR DEALERSHIP THAT IVE BEEN TO WOULD DO THE AMMOUNT OF WORK AND THE TIME THEY TOOK TO TAKE CARE OF ME AND TO MAKE SURE I DIDNT LEAVE WITHOUT A VECHICLE. THEY WENT ABOVE AND BEYOND TO HELP THEIR CUSTOMER'S THEY BUT THEIR CUSTOMER'S FIRST AND WILL DO EVERYTHING IN THEIR POWER TO GET YOU APROVED AND ON YOUR WAY IN NO TIME I AM TRUELY BLESSED WITH THEM

HL

H Lakkis

16 de oct. de 2013

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My wife and I looked around for a Honda Odessy Touring Elite, but it was hard to find such car as a used one with less than 20,000 miles on it. We approached Planet Honda and received highly professional service and exactly what we were looking for. The sales representative was Rafael and he was very energetic, helpful, and made our experience a great one. He coordinated the deal and we got a good price for such a great car. The car was not available at the dealer when we approached him with our need. He made few phone calls and was able to find the car from a different location of the dealer and brought in in less than 1 hour. Rafael was very experienced and respectable sales representative and put a lot of effort and the time to explain all its operating functions. I would definately encourage any person interested in buying a car to contact Rafael at Planet Honda for a happy experience in buying a car.

QB

Queen Barbara Pilot 2014

16 de oct. de 2013

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Have you ever been to a dealership that created you like you were part of their family from the first time you walked into the showroom? PLANET HONDA is just that type of dealership! I just want to share how I experienced the most outstanding personal care as a consumer. First of all, this is my second time dealing with PLANET HONDA for my SUV Pilot my first purchase was a 2011 Pilot and the services were EXCELLENT in every way even with follow-up calls and making sure that my SUV was service properly. Trust me they will call you when its time for service so that you could get the most mileage for you travels which we know we all need in todays economy. Secondly of all, when it came to me buying a second SUV of course I came back to PLANET HONDA to purchase my 2014 Honda Pilot and again I was created like family again which allowed me to see and know that their service is just like being at a family reunion nothing has changed. PLANET HONDA went beyond the call of duty and was able to deliver on everything that was promised during the sale of the SUV.I was able to see and know in my mind that this dealership is #1 when it comes to their customers. Their customers are their #1 need and as I looked around when I was purchasing my 2014 Pilot everyone in the showroom was engaged in a positive manner with their customers. What a Dream Team they are: the director of sales Eddie Amorin makes sure that everyone is taking care of like family along with the Sales Manager Chigbo Mbaekwe, Kaleem Wyne the Sales and Leasing Consultant (who sold me my 1st & 2nd Honda Pilot) and Levie Frinks the Business Manager. It was just a pleasure to see that it was just like being at a family reunion with people who care that you get the most for your money and of course your time. Even the individuals that I preferred have made purchases and have enjoyed their patience with their customers. It you want a GREAT EXPERIENCE THAT IS #1 you must visit PLANET HONDA on Route 22 West in Union, NJ and you will have an enjoyable experience just like having a family reunion. Thanks PLANET HONDA for being who you are and that is TRUE TO YOUR CUSTOMERS!!!!!

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ninamarie1

16 de oct. de 2013

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I COULDN'T BE MORE AMAZED AND BLESSED WITH MY SALE'S GUY MATTHEW BRUNCATTI, JOHN IN FINANCE AND EDDIE ONE OF THE BUSINESS MANAGER'S I WOULD RECOMMEND THESE 3 PEOPLE TO HELP MY FRIENDS AND FAMILY I CANT BELIEVE THE TIME THEY TOOK TO HELP ME GET IN THE CAR I NEED AND THAT FIT MY BUGET NO OTHER CAR DEALERSHIP THAT IVE BEEN TO WOULD DO THE AMMOUNT OF WORK AND THE TIME THEY TOOK TO TAKE CARE OF ME AND TO MAKE SURE I DIDNT LEAVE WITHOUT A VECHICLE. THEY WENT ABOVE AND BEYOND TO HELP THEIR CUSTOMER'S THEY BUT THEIR CUSTOMER'S FIRST AND WILL DO EVERYTHING IN THEIR POWER TO GET YOU APROVED AND ON YOUR WAY IN NO TIME I AM TRUELY BLESSED WITH THEM

J

jpilger126

15 de oct. de 2013

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I recently purchased a Honda Accord at Planet Honda. I dealt with Anthony Hartley and his manager, Jay Norris. Anthony was a pleasure to work with. He was not only knowledgeable but a true gentleman. Usually, I find the car buying experience a nightmare. Anthony made it much easier than expected. When we came to negotiating the price, I expressed that I did not want to go thru the "back and forth" process between salesman and manager. The managers at Planet Honda sit right out on the floor, not in a back office. Jay Morris, the sales manager, came right over and the three of us were able to quickly come to an agreement on a fair price. If you are in the market for a Honda give Planet Honda a try. You will save yourself time and be less stressed out!

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NicBart

14 de oct. de 2013

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My Husband and I were looking for either a certified used or a new car for the right price. We had our guards up because we were not looking into getting hassled or pressured. Well the process was just the opposite. Our salesman Fredrick Gardiner was friendly, worked with us diligently, and very easy to work with. Thank you planet Honda!

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ENE

13 de oct. de 2013

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Whether you are the customer or the sales representative, you have a bottom line goal. The key to a successful negotiation is communication with clarity, the ability to listen, show respect, and honesty. This was the case during my sales process at Planet Honda with Anthony Klein and his manager Sal Lanuto. I would totally recommend Planet Honda to anyone ready or at least considering the idea of purchasing a new or used vehicle.

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ENE

13 de oct. de 2013

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Whether you are the customer or the sales representative, you have a bottom line goal. The key to a successful negotiation is communication with clarity, the ability to listen, show respect, and honesty. This was the case during my sales process at Planet Honda with Anthony Klein and his manager Sal Lanuto. I would totally recommend Planet Honda to anyone ready or at least considering the idea of purchasing a new or used vehicle.

M

MarieRC

12 de oct. de 2013

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Purchased used Honda Odyssey Mo was my sales person excellent no complaints would definitely recommend to other customers. Very efficient and friendly very happy with my car

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apacman

4 de oct. de 2013

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I went to Planet Honda and brought a car in September. Stephen March is my sales man. He is very patient and walk around the block to find the car I wanted. Price is good and finance guy (Dan) gave me 1.9% on financing. Really like the process and everything is silky smooth. Definitely recommend Stephen to everyone.

J

JV

4 de oct. de 2013

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My husband and I were looking for a used minivan, we decided to visit Planet Honda and Raphael provided us with excellent service without pressure. He took the time to explain in detail what options we had within our price range, show us several cars and we drove out of the car dealer the same day with the minivan we were looking for. Great experience !!! I would recommend it to friends and family.

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tpiccone

3 de oct. de 2013

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I just wanted to take a moment to express my gratitude to Planet Honda, but more specifically to two stand out team members; Kristen Shans and Gericino ? (he was out of business cards). Please bear in mind that this is my 4th purchase from Planet Honda. I've been a customer since 2002 and I'm beyond pleased to report that with each purchase/lease my experience just keeps getting better and better. To begin, Kristen Shans began calling me somewhere around March/April 2013 initially to get me in the dealership to review my upcoming options as my lease was terminating. After several attempts, Kristen finally nailed me down and I was scheduled to come in. Unfortunately, several things came up and I was unable to make my appointment in the end of May. From that point forward, Kristen TIRELESSLY continued to attempt to secure an appointment for me to come in. Without exaggerating, Kristen probably left 25-30 messages for me; all the while sounding professional and pleasant yet very persistent. WOW, what an asset to Planet Honda!! Once Kristen finally secured yet another appointment for me to come in, she set an appointment for me with Gercino....another tremendous asset to the organization! Aside from being personable, Gercino was very knowledgeable and did his absolute best for me. Once all the paperwork was signed, he took me out to my new gorgeous CVR in Kona Coffee and explained all the bells and whistles to me. He then set my phone up with my bluetooth and took the time to explain how to make a call step by step, etc. He was more than patient with me!! Gercino went that extra step even after I left the dealership and called me to make certain I was happy and to be sure I didn't have any further questions. I'll say it again...WOW what an asset to Planet Honda. Overall, I am pleased to say in the eleven years I've been a Planet Honda customer, my experience just keeps getting better and better. My fourth vehicle from this dealership and I must say I am HIGHLY impressed with both Kristen Shans and Gercino. In my mind, Planet Honda is the only place to buy a Honda, because Planet Honda employs only the BEST!! Thank you Kristen and Gerry....you are both head and shoulders above the rest!!

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donnellyc1

2 de oct. de 2013

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I was pleasantly surprised by my experience with Frankie and Planet Honda, after knowing how notoriously bad the purchasing car experience can be in general. Especially with being a female, they did not push back or try to play any games with negotiating. They were very fair on my trade-in price for my car, new car purchase, and also didn't lie about how long the whole process would take, which I appreciated. Frankie also went the extra mile and gave me his cell phone and checked how the new car was doing and if I had any questions. I recommend this place to anyone in the area.

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luis00

1 de oct. de 2013

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Fui referido por un famliar mio para comprar un carro en este dealer, cuando llege me dijeron que hablara con el jefe Gang, al mismo modo el me puso a uno de sus vendedores Mario, que me explico todo sobre el carro un accord y todas las probabilidades que tenia para comprarlo , todo fue rapido y fue sencillo me siento muy satisfecho por todo y recomiendo mucho a Mario y Gang.Luis

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loso718

1 de oct. de 2013

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I strongly recommend Mario Calle hands down best customer service i've ever seen. Came out with a beautiful 2014 honda accord sport edition and 2013 honda civic.

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ndwest12

30 de sep. de 2013

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In August I was in an accident and totaled my favorite car. It was a 2010 Acura TSX. Still of the Honda family, but all I wanted was my Acura back. I had received a great deal on that when I got that car and that idea had to float away in the current car market.I entertained the idea of the Honda Accord, the 2013 models are great and the new body sells itself. However, I still wasn't convinced I wanted anything but my Acura.The dealership was very highly rated, which actually surprised me cause the commercials on TV are incredibly annoying. So DO NOT let that turn you off to the dealership. They are very professional and more important they were respectful. I've been in a few dealership that I wonder how they ever sell cars with the sharks they employ.I went in on my Dad's recommendation and met with Gerry and before you have to read further into this essay, if and when you go it is a MUST that you meet with Gerry. The one thing I loved about purchasing my Acura was the respect I received. I was 25 at the time and they treated me and my Dad with the utmost respect. Something I can't say for the Mazda dealership I went to prior. That being said, Gerry did exactly that. He saw in me what I loved about my old car and explained all the features of the car, similarities (there are a lot because it is still the same parent company) and differences (less than you'd think). He seemed to understand immediately how attached I was to it and was so low pressure it was a relief. There was never any pushy sales stuff, never backed into a corner, I was entirely comfortable talking with and dealing with him.4 Days after meeting him we went in there with an offer and they met it, he didn't scoff at the offer, and better yet he didn't do that nonsense where the sales guy goes in the back for 45 minutes while they "discuss" things. We told him our offer, 2 minutes later he was back.This is my first Lease and 2nd time buying from a dealer. I was never a lease person, never even entertained the idea because I thought it wouldn't fit my life style, yet I always liked the idea of having a new car every 3 years. Gerry explained the benefits of leasing to me and sold me to the idea immediately. My first time (financing) it took us around 2 weeks of negotiations. Gerry had us in and out into my new Accord in 5 hours (between 2 days). Gerry made this the easiest deal ever struck and I couldn't (finallly) be more relieved to be in a car of my own again.

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october1

28 de sep. de 2013

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Yes , I am ABSOLUTLEY ENJOYING my New Honda Civic. I want to take a brief moment and say Thank You to the Planet Honda Team. Especially a big THANK YOU to Mr. FREDERICK GARDINER thank you so much you took the time to listen to my budget situation and staying focused. You made my choice easy my desission very smooth again THANK YOU SO MUCH ....... FOR SURE I WILL RECOMEND MY FAMILY AND FRIENDS..... PLANET HONDA KEEP DOING WHAT YOU DO !!!!!!!!!!

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TyroneBoykins

28 de sep. de 2013

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My wife and I went in for an oil change,looked around while we waited and Mr. Kaleem walked up to us in a friendly manner and struck up a conversation.We spoke about what we wanted and would like to do,he said he can help us....to make a long story short we drove home in a fully loaded 2013 Honda CRV with the deal we wanted.

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NoraatNJ

27 de sep. de 2013

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This is my fifth car that I obtained at Planet Honda. My Sales consultant was Mr. Juan Rivera who has oustanding customer sales skills. He helped me through the whole process and went fast, friendly and fair from the begining to the end. I higly recommend Mr J Rivera for his excellent job performing and the dealership at Honda Planet, Union, NJ

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Vhil

27 de sep. de 2013

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I visited Honda Planet to purchase a Honda CRV, and I have a fabuolus experince.. I was very pleased for the attention and skillful sales consultant, Mr Juan Rivera. He provided me with the car thst I wanted. He is very professional, friendly, and especially impressed that he worked the extra mile from the begining to the end. The purchase went fast and fair. This is my fifth car that I obtained from this dealership. Overall, I rate the whole experience, and my sales consultant- five stars.

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Patricia from Garfield, NJ

27 de sep. de 2013

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Kristen Shans was there for me all the way providing her excellent service, staying on top to make sure my purchasing experience was the best I could ever have...and I did!! way to go, Kristen!

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ldbright

26 de sep. de 2013

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I'm not a fan of car buying. Not sure anybody really is. I have purchased or leased several over the years, usually from the same dealer. I always feel hassled. Agressive salesmen, aggressive tactics and I sensed they got the better of the deal.This was not the case at Planet Honda in Union, NJ. Firstly the showroom was big, beautiful and airy. The salesperson was not only pleasant, but personable and extremely helpful in guiding us in the right direction. No heavy handed sales pitch, just straight forward information and guidance. We left with the car and finance plan of our choosing, not theirs. This is what made the experience near perfect. We got what we wanted without too much back and forth negotiation. Thanks to you all at Planet Honda. You will be seeing me on my next buying trip.

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mknyla

26 de sep. de 2013

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Anthony Klein was the only person who cared about what I wanted. I visited 10 dealerships and he was very informative and helpful. If you need a car call Anthony 908-265-8444.

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Stefan

26 de sep. de 2013

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I'm not a fan of car buying. Not sure anybody really is. I have purchased or leased several over the years, usually from the same dealer. I always feel hassled. Agressive salesmen, aggressive tactics and I sensed they got the better of the deal. This was not the case at Planet Honda in Union, NJ. Firstly the showroom was big, beautiful and airy. The salesperson was not only pleasant, but personable and extremely helpful in guiding us in the right direction. No heavy handed sales pitch, just straight forward information and guidance. We left with the car and finance plan of our choosing, not theirs. This is what made the experience near perfect. We got what we wanted without too much back and forth negotiation. Thanks to you all at Planet Honda. You will be seeing me on my next buying trip.

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Mika

25 de sep. de 2013

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Kristen Shans is a excellent sales person at planet Honda on rt 22! you rock girl!! :-)

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John

25 de sep. de 2013

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Really know how to work with you to find a car and a deal that suits you, not them. They have a way of making the buying process less of a "process"--it's much more transparent.

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Daddy didn't raice no foo

25 de sep. de 2013

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They recently tried to rope me in (since I'm a woman) on over $750 worth of "service" that my car needed. Tried telling me that I need 6-yes 6 new spark plugs in my car that has only 38, 000 miles on it. I'm a woman, but daddy didn't raise no fool. Taking it to auto zone for a FREE diagnostic. Oh & when I called to verify the plugs (type model number) they asked what year. I told them 2010. Their response "you don't need spark plugs in that for another 100, 000 miles". My response, I know, but that's not what you told me 20 minutes ago. Researching that honda is admitting that with the "eco" it cause what you can say a kick back of oil, which causes fouled plugs (keeping it in short). Going to speak to honda about this & seeing if they will do something. Dealership is stark white awful, & to have to pay for a cup of coffee??? Really? Even Nissan down the road gives you free coffee. Save yourself the aggravation that you WILL get from here!!

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Njackson2006

24 de sep. de 2013

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I first came in to work with Frankie who is the best sales guy their is. He was frank and too the point about staying within affordable means but assured me he would go everything he can to make the buying experience a memorable one. After it was determined I should go used, I was introduced to Danny Boye. This guy was very patient and took his to e to assure that the process was seamless. He was ver mannerable and even confirmed that if I had any problems concerns to follow up with him directly. It was great to work with Sales guys who make sure you get what your looking for. I will definitely snd have already recommended Planet Honda to a few of my friends and family... Keep up the good work Planet Honda!!!!!!!

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sasha2483

24 de sep. de 2013

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I had a wonderful experience at Planet Honda. Ryan Mckenzie was a great sales person an very helpful. Got me a great deal on a new Pilot. Love my new car. Thanks for everything

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Marcos L

23 de sep. de 2013

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I had a great deal at Planet Honda , Alex Vilarinho , my online rep. answered all my questions and got me a great salesman .It was a very smooth process .TKS , Guys!!!MD.

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BeshoySharoupim

21 de sep. de 2013

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I spent the last 4 months car shopping for the best deal on a honda accord. I did a great amount of research to get the best price possible. I went to 4 different honda dealerships, including an initial trip to planet honda and was unsuccessful until i met with Kero Rofail. He was so trustworthy, honest and knowledgeable. He helped me land a great deal that the other dealerships were not able to match. I couldn't be any happier with the experience and I am so happy that there are still honest and trustworthy people out there. Thank you so much Kero! I highly recommend Kero at planet honda and I would gladly do business with him again.

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Benmg104

21 de sep. de 2013

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This is my second transaction with Anthony Hartley and the experience is always outstanding. He takes the time to determine your needs and assess the best possible outcome for the customer. Prior to doing business with Anthony and Planet Honda, I wasn't too fond of the car buying sales experience. Pushy salesman, half baked numbers and car mumbo jumbo. Well I couldn't be happier of the total experience with this team. You walk out of there feeling like they worked to get you the best deal possible. Thank you Anthony, Jay and Planet Honda.

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rg4nyc

13 de sep. de 2013

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A super experience: NO pressure, relaxed, and our salesperson Tim Ciasulli (Jr.) was the best ever. Tim was helpful, guided us, never gave us sleazy sales person pitches and jargon. He just talked to us like a regular person, NO B.S. He took a lot of time with us and was patient. The financial advisor, Dan Sopher was also helpful, cheerful and upbeat. No pressure, very good demeanor with customers, personable and not in a fakey way. This was as good an experience one will get in auto shopping anywhere. Even the manager in the 'I have to check with my manager" thing was good! LOL LOL. I highly recommend Planet Honda. I went to two other places and they were full of B.S. Planet Honda was not. No phrases like "what can I do to have you sign on the dotted line right now" and similar stuff. Nothing. Very easy to shop there. Go for it.

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johnnS

12 de sep. de 2013

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I came into planet Honda a couple of weeks ago with no intent on purchasing a vehicle. It wasn't until I came in contact with Ahmad. He took his time and showed me a bunch of accord's. We finally picked one out that I fell in love with. He had great customer service and gave me a great price. I couldn't be happier with my purchase and the process of the purchase. Thank you soooo much AHMAD.

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A.meena

12 de sep. de 2013

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I came to planet Honda just to look with intension to buy moe was helping he let me go for a test drive I fell inlove with the car and ended up taking it home the same day very funny and friendly I will recommend moe a to all my family and friends

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oneil21723

12 de sep. de 2013

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I normally do not write reviews but the service that I have received time after time from Anthony Harley cannot be matched by anyone!! If you want a friendly, fair, and hassle free car buying experience you need to meet with Anthony Hartley. Anthony is very personable, fair, and honest and this is the third car I have purchased from him in the last few years! His sales manager Jay Moris was able to address our additional needs quickly and we were able to come to a deal. I live closer to two other Honda dealers but will drive the extra 15 miles to see Anthony any day of the week!!!

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GwendylnKlein

11 de sep. de 2013

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I bought a 2013 Crosstour from Michael Hanna. Great guy! My husband and I are very picky people but he was patient with us in helping us decide exactly what car we wanted, down to the last detail. Highly recommend!

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Tankamansell

11 de sep. de 2013

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Ryan Mackenzie was good sales person he was nice he know he job hard worker the attide was nice he was friendly if u didn't know what u when talking with him u will know before u leave

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athina

11 de sep. de 2013

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. I dropped into Planet Honda in Union a few weeks ago searching for a new car and test driven a Honda Civic I Looked and test driven a few cars in the same price range as Honda during the two weeks. I have to say that except for what the Honda Civic has to offer for its price, one reason that I came back was the demeanor of the salesman Kalleem Wyne. He was polite, knowledgeable, enjoyable to talk to and most of all very helpful. Athina

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twhall26

10 de sep. de 2013

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Kero was very helpful, and seemed to have alot of knowledge about my purchase...i have been to different car dealerships and they couldnt help me because of my credit...but kero assured me that he will get me approved. I am very happy and pleased with the car : -)

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favor13

9 de sep. de 2013

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My lease was ending within a month, but I had been receiving phone calls from Kristen S (I believe that's the retention department). to see if I was interested in coming in to purchase a new vehicle, given my financial state and employment status, I didn't feel like I was financially prepared to come in to purchase. But I thank Kristen for not letting that discourage her from continuing to reach out if it wasn't for her more then likely I would still be driving my 2010 Civic, because I wouldn't have come in on my own, because I didn't think it was financially feasible at this time, but to my surprise I was wrong. Normally females are advised not to go alone when purchasing a vehicle, because of the falsehood that they would be taken advantage of and not given the best deal. However, I went alone, I knew what I wanted and the price range that was most comfortable for me, so needless to say I was/am EXTREMELY SATISFIED that I got what I wanted. Immediately I felt comfortable with the sales person Anthony I felt like he wanted to do all that he could to make my buying experience a Great, which he did. And then when I had to speak with Levie to discuss my options and finalize the paperwork it was like talking to a family friend. They were both great and I would highly recommend anyone who plans on purchasing at Planet Honda to personally request Anthony and Levie to work with. I do not regret for one second going to purchase a vehicle, as a female, alone. Lastly, thanks so much Kristen.... Keep up the Excellent customer service Planet Honda!!!

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joshjess

8 de sep. de 2013

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Me and my wife came in to lease a car. Our salesman Ronald Martin was awesome. We came in with prices online and he just checked them out and said ok. I was ready for some back and forth or games, but he made it easy.

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piliche

7 de sep. de 2013

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John Rivera was exceptional very clear, very informative, courteous and helpful in helping me finding the car I wanted. John Di Uomini also was exceptional as well. Even though the next day I went back because I had some confusion about the paper work. Both Johns were there to help me and John Di Uomini has the patience of a saint. He explain everything once more without an attitude and happy to make sure that I got all my concerns covered. In my Operatic career when someone does something so good you scream bravoto Both Johns and everyone that help me with my car purchase 9/6/13 thats all I have to add.BRAVO!!!!!!!!!!!!!

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jsimoes

7 de sep. de 2013

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This is our 2nd car that we have gotten from Planet Honda with Frankie. I came in to trade my current car for a new civic. Although my situation was very difficult, Frankie still managed to take my trade-in and give me more than what I wanted for what I was expecting to pay. Along the way Frank was very courteous and patient with my situation. The first thing Frank told me was "I'll take care of you." ... which was also the very last thing he said when in got into my 2013 honda civic the same day. When it came to the final financing paperwork with Brian, he was very knowledgeable and polite. He made sure we understood the choice we were making and what other options we had before we came up with the final decision. Not only did he help us make a better choice, he also helped us lower our insurance substantially. Planet Honda's team is one that every dealership needs, they make you feel comfortable and like you are part of the family. I look forward to my purchases I will be having with them in the future.

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basdenm7

6 de sep. de 2013

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This is my 3rd Honda from Planet Honda... The workers are very friendly and I feel very relax when I go to purchase a vehicle from them... They are the best!!!! I just bought a CRV this week. Kaleem helped me pick it out... His manager Chigbo, was so pleasant and Levie helped me out financing the vehicle... All I can say is they are the best & every time I go there, I must say I leave a satisfied customer!

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moofassa

5 de sep. de 2013

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Im happy that i was able to purchase my first car here and both my dad and I were satisfied with the deal. I loved the car and my dad loved the price. Cant get any better than that!

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GMan305

3 de sep. de 2013

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I recently purchased a Pre-owned certified car from Kero, he was great and also have a lot of knowledge about cars, he explain the benefit of the certification the 7yrs 100k warranty..he's the best I RECOMMEND HIM if you need a Pre-owned vehicle.. Thank you KERO

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dthom78

1 de sep. de 2013

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I came to buy a used car, Mo and Joe were very helpful. They were able to work with my credit and give me the monthly payment that I wanted in 1 hour. They were cordial, friendly and VERY understanding. They worked with me and my family. DW

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ULewis

29 de ago. de 2013

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I went to Planet Honda because they had the best deal. I was very disappointed to find out that was all they had. I went there after talking to rep and she was nice. From there it was downhill. The showroom was nice and new and the saleman was friendly but was a little shady upping the price of the car from the listed price by 995. I was alarmed and was about to leave but it was a great deal anyway. I should have followed my gut. When I arrived it was late and they rushed to take my down payment. I live in Philly so I took the ride back home. The next day I come to the dealership at 10 am and didn't leave until 4pm after I told them when i got there I need to pick up my dad from the airport at 3pm. the salesman was rushing to do what he needed to except one of the main things insure the car was fully cleaned so I copuld leave. He then blamed me for not calling to tell him when I was coming when I told him the night before. Anyway i meet the fifnance guy and he seemed nice but conveniently pointed me to what was in the wrap coverage but when i asked him about specifics in the wrap coverage which were not covered and he told me they were. I had a rental when my car was totaled and the salesman didn't do anything to try to help me. He stated i should have asked himearlier when he put his foot up on the desk. Not to mention him playing with other salesmen like he was choke slamming them. The manager Mr. Messina was nice and solution oriented and I hated having to consistently ask him for help, but he was willing to work. What further infuriated me was how when i called customer service to discuss my issues no one called me back. Very disappointing service.

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muhammadk

20 de ago. de 2013

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My experience at Planet Honda was pleasant and enjoyable. Frankie was friendly and very knowledgeable about the products and service that was provided to me. I would surely recommend Planet Honda to my friends and family.

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AsimHafeez

19 de ago. de 2013

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It was a new experience for me working with Planet Honda guys. As this is the first time I was buying a new car these guys helped me identify all the features and options for a vehicle. Francis helped me in explaining all the options available on the car which would matter to a new car buyer a lot. Chigbo also gave me a good rate for the vehicle. Overall the experience was good. I recommend this dealer to buy/lease a car.

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kylahd

15 de ago. de 2013

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Danny was a great salesmen and a all around great guy! He took he's time to get me the best deal that fits into my budget. Plant Honda is an organized and loyal to there customers I'm so happy I'm part of the Honda Family! K. Davis Hillside, NJ

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hondaviv911

14 de ago. de 2013

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When my brother and arrived at the dealership for the first time, Ahmad greeted us outside, he held the door and led us inside to show us some cars that we may be interested in. He was very patient and courteous the entire time and explained things very well as I was not very knowledgeable about cars. Once I chose a car, Ahmad led us to his office/computer and offered us refreshments (we declined but it was very nice of him to do so). He was very understanding of our budget and did all that he could to make us happy, I love my new car, I love the price I paid for it and I loved the entire experience!! I rate my experience as a 10/10. Ahmad showed COMMENDABLE customer service and compassion, he even played a bit with my 2-year-old niece and she liked him enough to say "byeee" when we left and remembered him when we returned to pick up the car! I really felt like the whole planet honda team was very concerned about my satisfaction with the price and the car that I was purchasing. I rate this dealership as FIVE STARS!! EVERYONE was very attentive and always asked if I was being helped and they always opened the door for you! Thank you Ahmad and Planet Honda. See you for my first Service!! :)

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davidforero

14 de ago. de 2013

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This was my first time buying a car and i had gone to a lot of different dealerships and They were allright, customernservice AT&T the otter dealerships was horribel, They all theater me likje inmiddels just becausenofnmy age. From the moment i Parked my previous frank helper me out and treated with respect and did not ask my age of anything, he showde me the options i had chose a car and we were ready to go..we went bank to his desk and within 1 hour i was ready to go..frank gave me excellent customer service. I high recomend whoever is looking to buy a car to go ask for frank.

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micheleoconnor129

14 de ago. de 2013

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Planet Honda happened to be the first dealership we stopped at and I couldn't be happier that we did. Our salesman Charbel Tannios, Better Known as CC, met us at the door and he could't have been nicer. He asked us what we were looking for and did not disappoint. He found us the perfect car, took us for a test drive, told us about the car inside and out. We sat down to do the paperwork and he stepped away for a minute while my husband was on the phone with the insurance company, came back and wanted to show me one more car. It was better than the first. It happened to come in just a few moments before and it was even more perfect for us. It seemed to me that he knew exactly what I wanted and he made it happen. I couldn't have asked for better service. He was professional without being pushy or scripted. I was happy to have someone help me who was knowledgeable and liked their job. Thank you CC.The excellent service didn't stop there, the manager took the time to speak to us, the finance department was meticulous in every detail. The entire Planet Honda team went above and beyond my expectations and I would recommend them to anyone.Thanks CC and Planet Honda Michele O'Connor

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shar0827

6 de ago. de 2013

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I have just leased my 3rd Honda with Planet Honda and this is my second time using Frank Talarico to make this purchase. He makes the whole process very easy and takes all your needs and concerns into consideration, when helping me make my purchase. I love my new car and am very with my experience with Frank and John.

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alousada

5 de ago. de 2013

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Ryan was great to work with - he's attention to detail and caring attitude made the experience easy. Ryan love your humor and thanks again for your help in selecting a new car from my daughter! You're the best.Levie was also great to work with - he made the finance part of the sale very efficient and efficient and painless. Your professionalism and kindness was much appreciated.Ive purchased and leased many cars over the years and this time was the easiest ever. I highly recommend Planet Honda.

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mdenman

3 de ago. de 2013

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I came in to lease and Honda civic an Francis the experience so easy! Everyone there was so friendly and helpful. I am definitely comfortable leaving my car in their hands, and will be comfortable going there for my future leases.

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NkechiMbadugha

3 de ago. de 2013

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My boyfriend and I went to Planet Honda for a used car. Right out of the gate Yousef was exceptional. He wasn't your stereotypical car dealer. He made our experience painless and worked with us to get what we were looking for. We would both 100% recommend Yousef to anyone looking for a hassle-free car buying experience.

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karanece

3 de ago. de 2013

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I didn't buy any car, but I accompanied my friend, who bought the car. The hospitality was great at Planet Honda, NJ. They respected their customers. We have visited around 4-5 dealers in NJ, but Planet Honda was the best in respecting the customers and offering a good reasonable selling price. We bought a nice certified pre-owned 2011 Honda Odyssey. The car was in very good condition (obviously, it should be as it is a certified pre-owned) and also the price was great!! Though, the price in their own website was little bit higher than the price listed in Autotrader.com website, they honored it and gave for the later price. Jamie Vasco patiently clarified all our doubts regarding the price calculations. Danny O. Boye was a very nice guy!! He explained everything about the car. Levie Frank explained clearly about the car financing and other un-covered packages like GAP coverage, other warranties etc.,The basic point about Planet Honda is that, though you make a purchase or not, atleast they know how to respect their customers!!!

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Teachjcg

1 de ago. de 2013

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This is our 7th car we have leased from this dealer. The last three cars were sold to us by Frank Talarico and I wouldn't dare use anyone else. He has made all of our purchases very quick and pleasant. In fact we will be heading back in October to turn in our other car and lease a new one of course with Frank. Buying a car can be a very trying time for a person but Planet Honda has always made it a great experience for us and we will continue with them as long as we can. Thanks Planet Honda and Frank T. For all of your help. We love our new car!!!!!!

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ant011488

31 de jul. de 2013

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I walked in to the dealership not knowing what I was looking to purchase but Danny was able help me find a car at a good price.

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linca973

31 de jul. de 2013

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I renewed my lease for the third time with Planet Honda. I have worked with Chigbo Mbaehwe each time and Francis Duah twice because these two individuals have worked with me on not only just a new car but top notch treatment, sharing their knowledge about my new purchase and working with me with closing the deal with my satisfaction of the lease. I would highly recommend Honda to anyone that I know. The BestCar dealership that I know. Thank you Chigbo and Francis and Planet Honda.

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yanerissyn

31 de jul. de 2013

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On Monday July 29, 2013 my boyfriend and I went to Planet Honda to buy a new vehicle and to trade-in our 2010 Honda. The sale person told us "that it was better for us not trade in the 2010 Honda because we were going to have a balance left over". After that he encourages us, to lease a 2013 Honda. According to the sale person "we should call the finance company of our 2010 Honda accord and tell them that we don't want our old car, and he also said we should returned the car since it was only going to be shown in our credit report as a voluntary surrender and this was not going to affect our credit score. We agree, but after going home and called the finance company they told us a different story, they said "that a voluntary surrender was the same thing as repossession; this was going to affect our credit the same way". On Tuesday July 30, 2013 we went back to Planet Honda and to try to take the 2013 Honda accord back because we feel we were misinform. The manager refused, and told us we needed to come back on Wednesday and he also said we couldnt return the car, because we already had signed a contract. Finally we went back on Wednesday 31,2013 to Planet Honda and after arguing with the sales person and his manager; they broke the contract, because the paper we signed was a temporary contract. Please don't buy a car from this dealership because they give false information and mis-inform their customer just to get a sale.

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Ramruth

30 de jul. de 2013

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I wasn't sure what to expect when I arrived for my appointment at Planet Honda. I had been toying with the idea of purchasing a new car for awhile...but nothing panned out. My sales consultant, Ronald Martin, was fantastic. He addressed all the key issues answered all my questions and I never once felt intimidated. To make a long story short, I went in on an evening appointment and drove out that same evening in my new Accord. Thanks Planet Honda! And thank you Ronald...you're the best!

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WayneObieno

30 de jul. de 2013

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My experience at Planet Honda was very pleasant thanks to Yousef. Professionalism with a touch. If I could give him a six star rating I would.

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Zowie

30 de jul. de 2013

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I visited planet Honda on July 5 to do a rebate service call on my Honda odyssey and Anthony was very courteous in showing me where to go.He also convinced me to trade in my odyssey and purchase a CRV which I did the following day July 6.

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pk614

29 de jul. de 2013

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Really overall awesome experience. Buying a car is no small deal but everything ran so smoothly and for the price we wanted. Also everyone was so friendly and not pushy in the least bit. We came in a few times over the course of the month and got to know a lot of the sales people and they were patient with us and explained everything in simple terms that we could understand even though we know close to nothinnnng about cars! Definitely would go again to purchase a car there... hopefully it'll last for many years!

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sasimms

28 de jul. de 2013

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Great experience with Honda very good service . Very satisfied with Sam sonsona in parts very helpful friendly explained everything to me and very good quality of work my overall experience with Planet honda was awesome THANKS sam sonsona

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suzieec

28 de jul. de 2013

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Purchased a new Honda Civic - Francis Duah was our sales rep and he was very friendly, patient and accommodating. He took the time to demonstrate how to use the equipment and other features in our vehicle. Delio was very efficient and knowledgeable when working through the paperwork part of the process. Overall positive experience.

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chwenwu

27 de jul. de 2013

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We have very impressed by the good experience to buy a new Honda Accord LX automatic at Planet Honda Union NJ today. The salesman is Mr. Ronald Martin who very friendly explained the many new car features while we were on the test driving. Additionally, he is very organized and attended to the details. Therefore, the purchasing process went through very smoothly. He was also proactive to schedule the first appointment for our new car maintenance. Other employees such Baron and Jorge are very supportive too. I have recommended Planet Honda to my friend.

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Lavernecook2

26 de jul. de 2013

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I saw the Honda on the road and thought it was classy, went into the dealership on Wednesday a little apprehensive, but I can honestly say it was the easiest most professional experience I have had in all my years of my buying cars. Mr. Talarico , and Mr Frink have made me a Honda customer for as long as Honda keeps producing such sweet looking cars. Thank you both Honda's newest fan!!!

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deecarny

25 de jul. de 2013

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This was my first car purchase on my own and needless to say I was very nervous. I heard only good things about Planet Honda on various websites and people and decided to look there. From the second I walked in I knew I made the right choice. I dealt mainly with Eddie Amorin and felt very comfortable and taken care of with him. He helped make my choice very simple. I ended up with an Accord coupe and couldn't of been happier with my choice and the service I received at Planet Honda. Not to mention, a great deal!! I have recommended Planet Honda to many people and will keep on doing so. This is the place to get your car and Eddie is the man to see! I will definitely be returning to Planet Honda when my lease is up.

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alexandromagallanes

24 de jul. de 2013

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Rafael was extraordinary!!! He really did a great job finding the right car for us. He tried to help us as much as he could all the time!!!The price of the car we bought was really good, we considered that the money we spent on that minivan was worthy!!!So Keep up the great work!!!!!Sincerely,Alexandro and Alejandra Magallanes

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kbsadler

21 de jul. de 2013

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Timothy Ciasulli Jr. is excellent. He listened to me and answered any question me or my wife had. He is very polite and courteous, not pushy. He gave us the time we needed to decide which Pilot type we wanted. He helped find a solution to a problem we were having. He is the kind of person that will keep me coming back to Planet Honda each and every time we need a car. Thank you Timmy.

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PM2009

19 de jul. de 2013

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I bought a Honda Accord 2013 Sport on 06/26/13.I went in 7/16/2013 to pick up my plates and find out if they had theextra spare keys that I was entitled to when I bought the car.(At thetime of purchasing the vehicle they only had one key). With themultiple times calling and not getting the answer I needed i decidedwhen picking up the plates I would ask in person instead. I wasassisted by a salesperson which was of no help since he couldnt get methe answers or results I needed. When finally I was able to speakwith Mr. Morris he took control of the situation. He made a few calledto find out the status of my keys. Finally he resolved it byrequesting my keys to be made on the spot. Granted it took a bitlonger than anticipated do to a glitch with the programming of thekeys. However Mr. Morris quickly reacted to offer my famliy and memeal vouchers for the inconvenience of the wait (which was veryconciderate of him). I once again thank you Mr. Morris for makingthat visit a success in finally getting my keys..

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Elmasry1967

18 de jul. de 2013

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I went to the dealer last to buy a honda civic for my son ,first cat for himMike Hana was the sales person,he treat me and my wife very good and then afterMr Eddie Omrin ,comes to the number,he made everything easy and faster and give us an excellent deal...good staff

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shannonkelly03

15 de jul. de 2013

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My husband and I bought a 2013 Honda Pilot at Planet Honda on Saturday, and we are thrilled with the car, the price, and the service. I highly recommend salesman Steve March. He was not at all the "pushy" salesman type. He simply presented our options, took us for a test drive, and gave us time to talk over our decision in private. When we got home, we realized that we never got the radio code in case the battery dies, so I went back today, and Steve personally handled the process of tracking the number down. We also got a great interest rate for the loan - an even better rate than my husband, who is a veteran, could secure through USAA, and they always have the best rates. We traded in a 1998 Honda Accord, and we were extremely happy with the trade in value they gave us for the car. I can't say enough good things about our experience. We will definitely be going back when it comes time for our next new car.

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bdamaris220

14 de jul. de 2013

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Yousef made my first time buying a car less confusing or intimidating...he took his time to explain everything, he was very pleasant and patient. Even after the car was bought, papers signed and out the door I returned 2 or 3 times with some last minute questions and he very graciously took his time (and his other customer, sorry) to answer them and make sure that I was clear on everything...I would definately recommend seeing as your sales rep!

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dgardella3

13 de jul. de 2013

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Our salesman Jason made the whole leasing experience go smoothly. He didn't put any pressure on us and was truly a pleasure to deal with. I would recommend him to all who are looking to purchase or lease a new honda.

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mari0915

12 de jul. de 2013

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Mario and Eddie were great they got me into a lease at a very low price the same day. I appreciate and I am grateful for everything they have done for me. I most definitely recommend them to someone else. Their service was amazing and they do their best to help you with great attitude and professionalism.

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kingskid789

11 de jul. de 2013

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I pleased with my new purchase, taking the time to pick out the right car is a very difficult process. But Anthony made my experience of purchasing my first new car a painless fun experiences. He was very knowledgeable and explained things easy for me to understand. I am overall happy with both my experiences and purchase of my new car.

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marilin0001

10 de jul. de 2013

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Matt was a very helpful employ and got straight to the point. He made everything possible to fit my comfort.I have been to many dealers and he has been the best sells rep I have interacted with, very enthusiastic, and self motivated. Planet Honda has made a very wise choose when hiring this young man. Thanks and I hope to make more business in the future.

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amip

10 de jul. de 2013

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I had a very bad experience with the sales people at this dealer ship. They lied and pulled a bait and switch on me. I talked to a sales person the night before - they had the car I wanted and the colors I was interested in, and I was given a price - not including fees and taxes and a written letter stating that they would beat any proveable offer by $500. I went to see them in good faith and the first problem was that the apparently they did not have the colors I was interested in, Apparently their internet people are lazy(according to the sales person and don't really know anything.) Fine - we tried to negotiate for the color they had, he added almost $5000 in taxes and bogus fees to the price I was given. I had a written signed quote from another dealership for lower than their quote, only they did not have the color I wanted, and I had seen good reviews for Planet Honda, so I thought let me try. But they refused to honor anything, and were rude on top of it. They kept coming up with BS excuses as to why my written quote was no good. The salesman had the nerve to complain about my attitude and kept asking me if had ever bought a car before. This would have been my third. The manager Eddie, refused to even talk to me. A big waste of time. This would have been my second Odyssey, but I will have to rethink. Go someplace else don't waste your time here. They are rude and unprofessional.

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laurina

10 de jul. de 2013

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Mike is definitely the best, he works with you to make sure you leave with the car you want. Even after the deal is done and you have your car, you can still call him if your having problems. For me Mike is the best.

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jprokos

8 de jul. de 2013

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Sales advisor Mario Calle made my experience looking for the new accord very simple and gave me the best deal out of 3 different dealerships! He knows alot about these cars and made my experience buying a new car easy. Def recommend buying from Mario!

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fabian_2005

7 de jul. de 2013

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hace unas semanas atras fui a comprar un auto despues de tener una mala experiencia en otro dealer Mario me ayudo en todo y ese dia me compre un nuevo civic, despues de dos semanas estuve tan contento con la experiencia que tube que regrese a comprarme otro cambio soy un cliente muy satisfecho asi que recomiendo a Mario a todos mis amigos y familiares.

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lilbit20191

3 de jul. de 2013

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This was my first time buying a car and yousef really made it an exciting and easy expierence. He was very knowledgable about his sales, very patient and friendly .I would not hesitate to recommend people to this dealership everyone is very pleasant!!!

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adelajasr

3 de jul. de 2013

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Danny is a very patient and professional dealer; He appears to be very hard working and dedicated to providing a service to all of the clients he serves.Ayinde

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zmarie

2 de jul. de 2013

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I spoke with Mr. Shuang De Jesus a few days ago over the phone about my need for a new car. He was very pleasant and helpful. He recommended that a came in for a visit to see what options were out there for me. I followed his advice and made the excellent decision of coming in this morning 6/29/13. Upon arrival I was referred to Mr. Mario Calle who was extremely helpful and did what he had to do in order for me to obtain my new car. Both Mr. De Jesus and Mr. Calle with the assistance of Mr. Levie Frink made sure I was well attended too making my shopping experience an amazing one. I would definitely recommend Planet Honda to those I know.

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Kcrossley27

1 de jul. de 2013

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My sister & I purchased a 2013 Honda Civic.. Ryan made sure he got us a great deal and still within budget.. We were in & out.. I will be returning to purchase future cars from Ryan..

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Swen29

30 de jun. de 2013

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John was very friendly and helpful during the entire process. He was a pleasure to work with and kept the process quick and efficient. It was clear he wanted to help us get the best deal and worked to make that happen.

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branmel

30 de jun. de 2013

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Anthony was a great listener & I got everything I told him I wanted in my new vehicle. My price was great!!! Anthony is the go to man!!

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francescapierre

29 de jun. de 2013

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My overall experience with this dealership was great. My sales person Danny was excellent and I enjoy my car. He really help make this a wonderful experience for me!

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Machlica

28 de jun. de 2013

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This dealer is the worst. Don't deal with them! After they get your money they don't care about you.I leased a new Honda FIT EV (Plug-In Electric) from Honda Corporate that is available in a very limited market region. Planet Honda is the only dealer near me that Honda is using for the technical trial for the Fit EV. I really had no choice but to use this dealer, or go to a dealer in New York or Paramus NJ.I signed the lease agreement provided by Honda to the dealer in March. In early June I received notification from Honda that they have reduced the monthly lease rate for the car for new leases AND EXISTING LEASES beginning with the June 2013 payment. Good News. Since I prepaid the NJ sales tax for the entire 36 month lease in advance (at the higher monthly rate), I am now due a refund of the excess sales tax paid because the last 36 months lease payment are reduced by $130/month. The excess tax that should be refunded to me equals $300.30.I contacted Bill Feinstein, the general manager about this, and he said "We do not refund the difference as it was paid to the state - you need to apply via your accountant." First of all, I don't have an accountant, nor do I have a relationship with the State of New Jersey sales tax department for collecting or refunding taxes.This dealer would not even work with me to help resolve the problem. In a normal retail environment, I I were to return an item, or even get a partial refund for some reason (price match etc.) the retailer would refund the sales tax on the refunded amount. Actually I think this is the law.BOTTOM LINE: If this dealer is unwilling to cooperate in providing the tax refund due me (a mere $300), imagine what type of customer service they would provide for more substantiol issues!STAY AWAY FROM PLANET HONDA

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Lruiz192

28 de jun. de 2013

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Mario was very helpful and patient when my fiance and I went into look at our options. He was not pushy at all. He took his time to make sure we walked out happy. We were bot able to drive the car out on monday, however Mario came into work on tuesday(his day off) to make sure everything was ready for us ! I would definitely recommend Mario at planet Honda to friends and family .

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Anshes

28 de jun. de 2013

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We had the pleasure of working with Mr. Kaleem Wyne on a new lease for a Honda Civic. We had previously leased a honda accord and were looking for a smaller car. Mr. Kaleem was very friendly, understanding and mindful of our tight budget. He was very professional and worked with us patiently and honestly to get us the best deal that was acceptible to us. His knowledge and experience about the financial aspect was instrumental in us leasing a new civic. I think we were very lucky to have had an opportunity to work with Mr. Kaleem. I would highly recommend Planet Honda for anyone who is looking for fairness and great service. I would highly recommend they look for Mr. Kaleem!

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komisarukc

28 de jun. de 2013

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This was my third Honda Accord (1992 and 2001 previously) and second one I purchased at Planet Honda. Mr. Wyne was knowledgeable, conscientious, helpful, non-pressuring, direct, and reliable, so the negotiation and purchasing experience was pleasant.

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bkgizzmo

27 de jun. de 2013

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I love my entire experience, and would recommend this dealer to all! Even though I was directly helped by Anthony .H (who was phenomenal ), the entire staff was great.

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adaijah006

26 de jun. de 2013

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My experience at Planet Honda was pleasant and enjoyable. Anthony was friendly and very knowledgeable about the products and service that was provided to me. I would surely recommend Planet Honda to my friends and family.

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msilvera02

26 de jun. de 2013

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Anthony was a straight forward Man and got right to the point, which I liked because I like to get right to the point. He was understanding to the fact that I had my son with me at the time of purchase, so he didn't drag out the process and I appreciated that consideration. Anthony worked with me and made sure I left with a payment I was comfortable paying and with a GREAT car!!!! It was truly a pleasure working him and I thank him! I love my car!!

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SW2009

25 de jun. de 2013

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Firstly i would like to say that it what made this the worst day is because the news that I find out going along after my purchase. Firstly I lease a 2013 Honda Accord, decided to have a change of heart about the car took of 3 different days of working trying to return it including a trip back the same day i purchased it still a no go courtesy of Mr.Frank. Overall dissatisfaction with the car was basically that its costing $656 a month for a leased vehicle. But that's not the only thing so after numerous attempts of trying to give the car back before I started driving it I was promised to come back in 4 months and he'd put me into something different thats lower in payments by Mr.Morris whom stated "I don't sells cars I sell referrals" guess it suppose to be a customer satisfaction statement. Of course I asked for it in writing that was a no also. Few months elapse I begin to coop with my payments for a vehicle that's not worth $656 a month and here comes another surprise which Mr.Morris, Mr.Hartley whom added the car to my insurance with the Geico rep on the phone, and Mr.Levi failed to mention the coverage required which would have made me instantly deny the offer had I known but hey i guess they saw a young kid that doesn't read anything I must admit I was and I didn't read anything but regardless as stated by a Honda Financial rep they were suppose to mention what type of coverage I must have but it wasn't nor were they suppose to let me drive off the lot with the coverage I had but long story short. Now my insurance is $1000 a month I'm ecstatic about that. Then I finally decide to read my contract as of a few days ago to find out that as stated in the contract both parties are suppose to be allowed 24 hours before signing these documents which I was hardly given in which 24 hours states to me that there had to been some type of remorse period which they didn't allow me to return the vehicle the same day because of greed. Overall this was by far the worst experience I have ever had at a dealership and now I'm stuck in paying $1656 a month just for a car. I've tried several times of communicating with Mr.Morris before i realized that his promise was as dead as a fish out of water.

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lassy0115

25 de jun. de 2013

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When i got to the dealer i was looking for a used car when i was approched by John Rivera that explained why don't i get a new car instead i agree and bought one.

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whitschm

24 de jun. de 2013

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When my mother and I needed a new(er) car, Danny was extremely helpful and patient. Everyone at Planet Honda was courteous and comforting when we arrived and ultimately gave us a great deal on our 2010 Honda Fit Hatchback. We're very pleased with our certified vehicle and would recommend anyone go to Planet Honda to purchase their next vehicle.

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tolihonda

21 de jun. de 2013

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muy buen trato, generosidad y amabilidad. el cerbisio es exelente le agradesco mucho por la alluda a rafael que me alludo con la compra de mi honda civic hibrid 2013.

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theresa133

21 de jun. de 2013

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Hi, my name is Theresa, my salesman was Danny Boye, very patience with me and gave me a good deal, I am very happy and satisfied with my experienced at planet honda, highly recommended, giving them a 5 star. Yeahhhhhh!

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TyroneBoykins

20 de jun. de 2013

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IT WAS A GREAT EXPERIENCE. THE SALESMAN JOHN RIVERA,AND HIS MANAGER,SAL LANUTO WAS LOOKING OUT FOR MY BEST INTEREST,BY MAKING SURE SURE I DIDN'T BITE OFF MORE THAN I CAN CHEW.I GOT THE 2013 HONDA CR-V AT A REASONABLE PRICE, HANDLES VERY WELL LIKE SPORTS CAR, SPACIOUS FOR A FAMILY OF FOUR. BEST OF ALL $40 FOR A FILL UP OF GAS.

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Harmony117

20 de jun. de 2013

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Just great the service was exelent i got the car i wanted everyone was very helpfull im pleased with what i got i love my new car.

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vicmoose

18 de jun. de 2013

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I had a very good experience with Moe, my salesman. I was just looking and I ended up buying a car. He was courteous, respectful and worked with me to get me the best possible deal, however I did not appreciate the dealership's hidden fees they are trying to sell you (appearance package). Other than that I had a smooth experience they made everything easy for me.Thank you Moe.

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acedmb

15 de jun. de 2013

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these SCAM ARTISTS wasted our time. First off, they add a $1400 intake fee to cover some BS charges then they add MORE FEES: $350 for WINDOW ETCHING and $375 for KEY REPLACEMENT (even if you haven't lost keys). We finally settled on a price and when we were about to do paperwork the TERRIBLE LYING MANAGER Jamie said it was going to be another $1500. No doubt trying to get more money out of us, thinking we wouldnt walk away. Not only did we leave, but the i've alerted the Better Business Bureau who are well aware of these terrible people.You've got to be from another planet to want to do business at planet honda.STAY AWAY! YOU'VE BEEN WARNED!! DON'T BELIEVE ANY GOOD REVIEW OF THEM.

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russeph

10 de jun. de 2013

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I bought a 2010 Honda Accord and i am very happy with my car.The sales man DANNY BOYE explained a lot of features about the the car which tells me he knew the car very well.YES and yes i will recommend this dealer-ship to friends, family, people i know and anyone looking for great car.Thank you Danny and Planet Honda.

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AH3333

6 de jun. de 2013

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Basically they promised an out the door price via email including all costs and when it came time to sign, after bringing the car from the other location, reneged on the deal and added $1500 to the cost. Call it a bait and switch or "breaking our legs" in auto sales terms, it's what they did. I wouldn't trust an offer from them, even in writing. I should have believed others who warned me that this was their reputation.

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donnwrig

4 de jun. de 2013

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I started my search for a vehicle after my 12 year old Ford Explorer had become a maintenance burden. I went into Planet Honda on route 22 in Union with no intention on buying a car on that day, however I was approached by Frank Talarico, the nicest, most honest, and knowledgable sales person that you would ever want to meet. He was kind enough to set me up for a test drive of the Honda CRV, a car i thought i wanted at the time, well to make a long story short, I brought the Honda CRV, drove it home on a Thursday, drove it for a few days and decided it wasn't the car for me. I texted Frank on that Sunday and told him i wanted to come back into the dealership Monday to change the car out for a Honda Ridgeline Sport trunk and he said sure come on in we'll see what we can do. This further confirmed to me what a great dealership Planet Honda is. They could have easily told me to go jump in a river. Their number one policy is Customer Service and this was a great showing of that customer service by allowing me to change the car out with no habitation. I went back into the dealership that Monday morning and Frank was waiting for me and he setup a test drive of the Honda Ridgeline Sport. I am completely satisfied now, driving around in my Honda Ridgeline Sport. I highly recommend Planet Honda in Union on router 22, ask for Frank Talarico, he is sure to treat you RIGHT! Thank You very much your customer Donnell Wright

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innaile11

1 de jun. de 2013

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John Rivera was very knowledgable and had a great personality, he helped my husband and I with prices, fuel economy and the great technology. At first we thought of the NEW Honda Civic EXL but then we decided to get the Honda Accord EXL wow what a difference! We love it...THANKS

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fashion83

31 de may. de 2013

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Anthony was extremely knowledgeable, and had great customer service skills! This is my third time buying a car through Planet Honda. I can honestly say that this was the best experience! Thanks Anthony .....

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guest2011

30 de may. de 2013

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1. All dealers are "scammers" when it comes to sales and service2. All mass produced cars have quality control issues3. All cars are overpriced. I have yet to see a car that's perfect and sells for what its really worth4. Car sales is business just like medicine, dentistry, insurance, real estate, electronics, etc.5. Always read fine print and between the lines, ask a million questions, have 1-2 witnesses and a camera crew to record everything because dealer will do whatever dealer wants and there's nothing you can do as a consumer because you signed the contract.6. Don't spend too much time with numbers and calculations and sit at sales desks. OTD price is all that matters. I read here how buyers got taken with etching and other things. Don't worry about it. Pay only what the car is worth or walk away.7. Don't shop for cars when you're tired. Keeping all of the above in mind i dealt with a typical salesman who needed to make some money at a typical dealership. I paid part cash part financed. I came to look at the car a few times, walked away, then the salesman called several times and we agreed on the numbers and low % interest.When i arrived i paid to the cashier first and then went to the finance person to sign papers. Don't make this mistake. Read/sign first, then if everything looks good and clean get a copy and pay. Not a huge deal in my case because i could still get my cash back if something didn't look right on paper. As i read through i noticed a much higher interest rate. I threatened to get my attorney into the office and the interest rate went down to the previously agreed number. Considering the model/price and the time i spent at the dealership it wasn't as bad as for other buyers who had bad experience and very good compared to my previous new car purchase at Liccardi Chrysler, but thats a different story. I returned to this dealer several times to look at new cars but the construction is a mess and i'd like to try a different brand anyway so i'm not in the market for a honda. Its all what you make of your car buying experience. You paid for etching because you deserve it! You got ripped off because you allowed it! You got pressured or cursed at because you let them do it. GOOGLE is your best friend and don't pay a penny more than the car is worth. There are tons of other options.

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toymar0916

30 de may. de 2013

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I am pleased with my Planet Honda experience mostly due to Anthony Hartley. He was very knowledgable and straight forward about the whole process. My last 3 cars I have owned were all Honda's 2 of which were purchased from Planet Honda. Because of Anothony's excellent customer service and quality of the Honda drand, I will forever be a loyal Honda customer and will recommend anyone to purchase their next car from Anthony Hartley.

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jillian11

30 de may. de 2013

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My experience at Planet Honda was very positive. Yousef, the sales representative, possessed in depth knowledge about the vehicles I was interested in and provided me with insightful advice in regards to purchasing one. His charismatic attitude allowed the duration of my visit to be exceedingly pleasant. In the future, I would undoubtedly purchase a vehicle from this dealership again.

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MaheshDadi

27 de may. de 2013

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Okay with the deals..please ensure you call in before you go there. Please talk to the Sales Manager and make sure he know about what you want.

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JigarShah

24 de may. de 2013

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We got a 2013 Honda CR-V from Planet Honda. It was pleasure working with John Rivera for the purchase. He is very friendly and he helped us by all means to make our purchase and financing as smooth as possible. Thanks for all your help John. We definitely recommend Planet Honda and John Rivera who is looking to buy Honda vehicles.

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reasha

24 de may. de 2013

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the best car dealer I ever met. best experience in getting the best car. friendly atmosphere, helpful and honest. willing to help and give the best deal. strongly recommend plsnet honda and john rivera.

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MsLadieLi

21 de may. de 2013

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I had an appointment at 10AM and everything started right on time. I was able to pick out a 2013 CRV within 20 minutes with the Dealer Mr. Francis Duah. We went for a test drive and at the end Mr Duah explained all the CRV features. With the help of Mr. Chigbo Mbaekwe, his Manager my deal went through for a reasonable price and as advertised Friendly, Fun and Fair. It was also a pleasure doing business with Richard Scott in Financial Services as well. He explained all terms, their differences and there was no pressure to purchase additional packages, although I did. I was on the road; on my home in my new CRV at 1o'clock. I HIGHLY RECOMMEND BUYING A VEHICLE FROM PLANET HONDA......

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Cha1988

20 de may. de 2013

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I am an college graduate and I decided to go to planet Honda to purchase my first brand new car because my friends have told me how great the customer service is there and boy I'd tell you Chigbo is the man to go to if you'd like experience some great customer service. He answered all of my questions with detail and even when there seemed to be a problem he made it his business to make sure everything was getting taken care of. He also reassured that everything was working in my favor ! Great experience buying my first car! I recommend Chigbo!

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JoyceMatejek

18 de may. de 2013

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We have purchased all of our Honda vehicles for the last 25 years , and by far Stephen March treated us with courtesy and followed us through the process smoothly and efficiently. I am recommending him to my grown children and close friends.PS. Thanks Stephen

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veronikayarleque

16 de may. de 2013

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Gerry was attentive from the moment I walked into the dealer to the moment I left. He was not only attentive but efficient and professional. He took the time to make sure that I left with a vehicle that met my needs such as: Safety, Fuel Economy, Size, and of Course Looks. I had the car in mind and was able to test drive it, but at the end of the day he reassured my choice by explaining the benefits of the "2013" Honda Civic. He also followed up to make sure that I send over all the appropriate documents to ensure my car was registered in Delaware.All sales people should be as efficient and caring as Gerry. Thank you for hiring someone who actually has a passion for people, sales, and cars! Sincerely, Happy Civic Owner =)

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mike_s33

15 de may. de 2013

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I had an amazing experience at planet Honda. My salesman Dustin really worked with me to get me what I wanted. His professionalism and friendliness really made my shopping experience a fun one. I would definitely recommend planet Honda to anyone in the market for a car.

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opeixoto

15 de may. de 2013

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Very Good Experience and Rafael was very helpful and kind in the all process.I will recommend it to anyone that wants to buy a car.

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TBevans

14 de may. de 2013

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I can't believe the fantastic service that I received!I went to Planet Honda feeling scared and pessimistic about purchasing a used car. Yousef changed that and made me feel like I was getting the best support possible. He was honest and communicated all the options available. Thank you Yousef!!

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kanor

13 de may. de 2013

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I made several trips to Planet Honda to get a quote on a new Accord. The first time, I went these on Saturday and I stood at the for nearly 15 minutes and requested to speak to a sales associate, but was asked to wait. Eventually, I went to one of the manager's in white shirts and asked them if anyone could helped (suggested by the receptionist). I was told to walk around the cars and browse, someone will shortly assist you. Eventually after 30 minutes of waiting, I went to the manager in white shirt and requested for a quote for Accord 2013. He gave me a number and suggested that this is your out the door price. He didn't bother explaining or giving me a breakdown or anything. I left immediately after that. The next day I received a call from Planet and I expressed by concern during the previous visit. Shalitha apologized and requested I should re-visit.The next visit was on a Wednesday evening, but before the visit, I asked for a price over the phone and ensured there were no additional charges to the quote that she gave me. The price was good and way below other dealerships. On Wednesday, the price increased by $1500 dollars all of sudden. Luke mentioned that the price Shalitha gave m didn't include destination, and other charges. If it were taxes, I would understand but with mandatory options, the price went up by $1500 and $400 for etching. I spoke to Shalitha and expressed my concern, but was in vain. The next day, I get a call again to come by. As an incentive, I was promised an additional break of $650 dollars and no increases due to options, but that didn't fly. On Thursday, I was told by Luke that Shalitha works for me and the numbers I give are final. I ended up purchasing the car for higher price than near by dealerships. At one point, I was told "THANK YOU FOR YOUR BUSINESS. PLEASE LEAVE." They add options cost, regardless of whether you want the added options or not. The whole point of an option, is that it is an option and you can have it, if you chose to. Bottom line: DO NOT BELIEVE WHAT PLANET SAYS OVER THE PHONE. I WAS WARNED BY OTHER DEALERSHIPS, but went there due to there over the phone competitive price.

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ecaraballo

13 de may. de 2013

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Rafael Castablanco was very professional and was very cooperative to our needs. He listened and met our expectations to the fullest. I would recommend Rafael services to everyone.

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ctheworld88

10 de may. de 2013

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My husband and I visited Planet Honda to look at a used 2012 Mazda 6 that we had located online priced at $13,996. We thought it was a great price, but were skeptical that it might be a typo or a "bait and switch." When we arrived, Anthony Smolt was with a customer, but quickly located the car for us. We were surprised to see that the sticker price of the car was over $20,000. Anthony advised us that they would honor the online price of $13,996 and add $995 for the dealer profit making the total price $14,991. Now we're not stupid, folks, we've bought many cars and know that dealerships do this sort of thing to make you feel like you're getting a good deal. Still, we had done our homework, and for the age of the car and the mileage, we knew it was a decent price. After we thoroughly inspected the vehicle, and took it for a test drive, Anthony brought us inside and began the financing process. We had already obtained our own financing, but told him if they could beat our interest rate, we would use their financing. We filled out mountains of paperwork (as you always do), and although it took awhile, Anthony efficiently advised us of our next steps and how much time it would take to complete the process. In fact, we were allowed to take the car home the same day, and only had to return to sign the papers to the complete the financing (they beat our original interest rate by quite a bit), and again to pick up our plates. Our only complaints were that it did take quite a long time from our arrival until driving away with the vehicle (about 4 hours), and we had to call several times to find out when we could come in to "pay for" the vehicle. Otherwise, Anthony and Planet Honda provided a good car buying experience. We would definitely recommend them to our friends and family.

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Rtoe21

10 de may. de 2013

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My Experience was Great and excited also very happy with my new car. Frankie Talarico was fair with the trading and very patient with my questions. I left planet honda dealership with a wonderful gratitude and smile. Frankie Talarico you made my day thank you very much your customer carmen rosa and roberto torres.

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jklni

10 de may. de 2013

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Yousef was very helpfull when I came to the dealer ship. He found the vehicle close to the one I was looking for the p rice could've been better but he help me out none the less. even after I purchased the vehicle when ever I had a concern or question he always answered me either via text or talk. I appreciate the attentiveness.

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kimmiec

10 de may. de 2013

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My young adult daughter was in the market for a new car, and wanted my opinion and guidance with a purchase of her first new car. Frankie and Ed were wonderful with explaining the different cars, leasing options vs purchasing options and getting credit with Honda. Frankie and Ed made my daughter so comfortable and made her understand every decision she was about to make a new car purchase. Because of their expertise, I will be return to this dealership to purchase a new Honda for myself.

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Dsilia

8 de may. de 2013

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Great experience sales staff very friendly, I would definitely recommend this place. Alix was friendly and extremely helpful. If you are planing on purchasing a Honda I strongly recommend Alix as a sales expert.

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ArthurGiacalone

8 de may. de 2013

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I truly enjoyed my experience at Planet Honda. My sales rep Tim Jr was beyond excellent! He was so helpful, very understanding, great listener, not pushy at all, and made me feel very comfortable with my purchase. Never had a sales rep like him and I will definitely return if ever again in need of a car. I highly refer you all to Tim Jr at Planet Honda. He and the rest of the staff are awesome

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StephenHaller

8 de may. de 2013

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Here is why we LOVE PLanet Honda: We bought a new 2013 Honda Accord at the Planet, and the experience couldn't have been better! From the moment we walked in, we were treated like family. Our sales person, Gerry Soares, was informed, attentive, straight talking and was very easy to deal with. The price we paid was great. Forget all the things you have heard about car salesmen - Gerry was EXCELLENT. We recommend him completely! Here's further evidence of Gerry's dedication to excellence and customer service: HIS CELL PHONE NUMBER IS ON HIS BUSINESS CARD! We are happy members of the Planet Honda family, and will be for many years to come.

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Walkermo

6 de may. de 2013

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Ahmad was extremely helpful! He worked with me until we arrived at a great deal! Please ask for him when trying to purchase a car.

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LucyCoolies

1 de may. de 2013

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This group of people had made it easy for myself and my family to conduct business with your company.. Is my second time returning to this dealership. I keep coming back for some many reason, they are very easy to contact. got the best deals,very friendly, I respect and trust their opinions. would recommend this dealership to anyone who wants to lease or buy.

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Kmebrahtu

30 de abr. de 2013

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I was pleased with the reception & personal attention I received during my visit to planet Honda.Prior to test driving the Honda CR-V Carlos Crispin spent a good amount of time with us as we test drove,answering questions & demonstrating the many techno-gadgets in the vehicle.He is very easy to work with.Im impressed with how thorough he is & the integrity he obviously possesses,professional,knowledgeable ;and a pleasure to work with.Carlos Crispin offered me a very competitive price.He also took the time to fully acquainted me with my vehicle before I drove it off the lot.i will definitely recommend you to friends & others as well.

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tinyp17

30 de abr. de 2013

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I have leased two cars so far at Planet Honda, Alix Saintil has helped me throughout my two leases. Both the company and him have made all my visits the best experiences and they have given me the best prices and service ever. This is definitely the right place to visit when you want to lease or purchase a car, they have all types of variety and quality Hondas of all styles that can fit anyone. through my different stages of life I have always found a car there that fits my style and lifestyle. The environment is comfortable and always feels like home and I honestly cannot say that about any where else.

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Maxshp76

29 de abr. de 2013

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Professional Service. Friendly attitude. Good choice of cars. Good customer care. Willing to work with the customer. Patient to the customer's demands. Willing to negotiate the price.

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Tess13

29 de abr. de 2013

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So I went to this dealership because I submitted an application on line for credit for a Honda Accord. I was notified that I was approved and to come into the dealership with my documents so that I can finalize the deal and drive home and my car! LIES LIES LIES! I live in the Bronx and the commute from the Bronx to Jersey was about an hour all the traffic! I was soooo pissed when I arrived and they handed me a credit application. I said why am I getting a credit application if I was approved already plus I filled out the application online. Paula said oh we didn't run it that was just a pre-approval wait im confused. How can I get a pre-approval without you looking at my credit???? LIARS... DO NOT GO HERE!!! STAY AWAY FROM THE LIARS!

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MGSims

29 de abr. de 2013

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I can't say enough good things about Planet Honda and their service department and Mike Goworek in particular. I bought three Hondas at Planet Honda over the years, and always had my service done there. I moved out of state now, and hated leaving my favorite car service shop, I miss Mike's trustworthy, honest, patient, personable and reliable advice on my car mainentance and repair. He helped me keep my 17-year-old Honda in tip-top shape; service people here are impressed with the car's condition. In an emergency, Mike could always schedule timely repairs, and the service or repairs were done correctly and well. That dependability, trust and peace of mind are priceless. Thanks, Mike, the service department, and Planet Honda! Miss you much!

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jborr1

29 de abr. de 2013

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Jason was a very pleasurable salesman. In fact by the time we left he felt more like a friend than car salesman. He was very nice and made our whole experience very easy. In the past we have dreaded car shopping/buying because it seemed so long and difficult but Jason changed all that. Moving forward we will only be buying cars from Jason and will highly recommend his services to all of our family and friends.

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CynthiaRemy

29 de abr. de 2013

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In my recent visit to Planet Honda, I had the extreme pleasure of working with Anthony Hartley. He was extremely professional and courteous from start to finish. He made the car buying process a very simple and enjoyable experience. He was very straightforward and made sure that I understood the process. He was very friendly and patient. He made sure to get me the best deal possible. I would definitley return to Planet Honda for my next vehicle because I had such a great experience. I would recommend anyone going to purchase a vehicle at Planet Honda to see Anthony.

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bhavant

29 de abr. de 2013

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This is the 2nd time we are buying a car from Planet Honda.. I think that says it all!!! Both times we worked the same people Francis, Chigbo and Jorge (Sorry, might be spelling it wrong) and we had best car buying experience. They were just too good. We had proper explanation and help all through and many follow ups too.. I recommend them. The first time they did all they could to get us the financing and the second time it was a breeze. Simply the best..

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bugliaro

28 de abr. de 2013

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Planet Honda is the best! Starting with Francis who is the best salesman ever, to Cimone Campbell in retention to Delio Coutinho the Business Manager, you can not have a better team to have working for you when you want to buy a car!

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lama

24 de abr. de 2013

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Dealt with Gang Wang and David Brizuela for a purchase of an Odyssey. Once we agreed on a price for both the purchase and trade in, went to the finance office to sign the paperwork. Turns out the figures for the purchase price and trade in they entered onto the contract were off by over $5000 in their favor. The finance guy was actually involved in trying to rip me off by thousands of dollars. I guess they were just hoping I would not notice. Avoid this dealership at all costs. When I confronted the Gang Wang, about the incorrect price, he said I make enough money I can afford to pay the full price. Really? Took me over 2 hours re-do the contract after arguing with the sales manager. These guys are the worst. Definitely the worst car buying experience of my life. I urge you to do your research before stepping into any dealership. Just look them up on BBB's website, you will see your answer.

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rspedro1

22 de abr. de 2013

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I recomending this dealership to my friends and relatives cause this are the best saler i ever met.especially ryan mckenzie he knew whats the buyers wants and he is very educated.Your the man!!!!!!!!!!!

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eddies98

17 de abr. de 2013

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I recently visited Planet Honda on Route 22 to see my options on a new car. My salesman was John. Although I didn't walk out with a new car, I must say how very impressed and pleased I was with the service John provided. He was very pleasant and attentive. He took his time to help my wife and I. We didnt make our final decision, but will definetely go back to Planet Honda and deal with John again. Thank you for the wonderful service.

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Cielo1

17 de abr. de 2013

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The salesman, John Rivera is a well educated, courteous gentleman. He took time to find out what our needs were and his suggestions were most accurate. I'd say his attitude with the customer is beyond satisfactory.

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Marianaaaa

16 de abr. de 2013

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I went with my mother who was unsure of getting a Honda, but after founding Isaac and him providing the information needed, my mother was in love with the Cr-V. Isaac and the other staff made it possible to get everything my mother needed in a car without having to empty out her wallets and tried to get us into our new car as soon as possible which is a bonus considering how long and horrible buying a car can get. Such a friendly environment to be in. Mother and I are very pleased on every aspect of Planet Honda.

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leelee07641

31 de mar. de 2013

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The staff at Planet Honda is always very friendly. They are all about customer satisfaction. I left yesterday with a 2013 Civic Coupe and a smile. This is my second deal with Ryan and he is a pleasure to work with. He had me in and out as fast as he could, was able to keep the payments where I needed them and made sure I was happy with no pressure. Ryan, thank you again for your time and patience. Leah

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MicalaB

30 de mar. de 2013

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I had a great experience purchasing my certified pre-owned Honda Accord Coupe. I would recommend Yousef to anyone looking for a Honda. He was patient and very knowledgeable concerning my purchase. He didnst rush me like other salesmen have done in the past. He will put you at ease and get you the best price possible.

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Fatima2013

28 de mar. de 2013

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Great experience sales staff very friendly, I would definitely recommend this place. Isaac was pleasant to deal with didn't feel pressured came in not sure what I really wanted but left very happy

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cpretlow

25 de mar. de 2013

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Anythony is by far the best! His knowledge of the business, and the way he is able to work his magic to provide what you need at a great sale is beyond belief!!I went to a few dealers for a car trade, and was told on occasions that it was impossible. My last resort was Planet Honda. I sat and met with Anthony, who turned my "impossible" to possible, and I walked out with a 2013 Honda CR-V with all the works!! I would recommend Planet Honda to anyone looking to purchase/or lease a vehicle. Thank you Anthony for all of your hard work, dedication, confidence, and trust in helping me with this purchase!Ciara

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shaj

13 de mar. de 2013

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I went to buy 2013 CR-v. Everything went smoothly. The sales person gave me the standard price, which included their package - 1 year free maintenance + ..etc. We went for partial payment and financing for remaining amount. So far it was really good and I felt that I made a good choice. He gave me the Costco price as I was a Costco member. I really liked the price, services and spent time in finalizing the colour (exterior and interior). When I wanted to go for the deal, he came back to me with a different price. The difference was between 400 to 500$. He was trying to convince me that maintenace package (They have a package name - I don't remember the exact name) cost was not included in costco price. Later on he told us that they got the wrong value for Costco price and they had a serious discussion within their sales team. Even though they were trying to cheat me, I wanted to proceed as I was OK with the price. Finally when I asked him to add some freebies, he was throwing key chain, which was ridiculous and he was making statements like " You are not buying Sandwhich so that I can give you one more free...stuff like that).. When we were going through order details, his manager (Asian guy) came and started shouting: You guys got the best price, I will print you the costco price if you come tomorrow.. I am not sure how they are keeping this guy in Sales Team.. If you want, buy.. otherwise come tomorrow.. all sort of crap.. These incidents made me to rethink whether it is the right place or not and decided to walk-out after wasting our 2 hours.. - If you are not sure about Costco price, why you are sharing it with the Customer? After sharing it with the Customer, why you are trying to bump-up the value by adding stuff which was already included (Please note that I am not talking about items like Title fee, Replacement Protection fee, Document charges, Tire fee - I understood that all of us need to pay).- When the customer is going to sign-off the Sales Form, which Sales Guy will come and tell the customer that if you want to buy, buy.. otherwise go..I really feel very bad about wasting two hours of my time + 2 hours of Sales guy's time..

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sheenabr1

11 de mar. de 2013

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I rated this delearship all 5's.. Because Alix Saintil is awesome..and his team member Gang Wang..really work with you and try to make your buying experience awesome..I will recommend them to everyone I know.. my husband has already taken 2 people there and they both got cars..They will work out what ever deal they need to help you..I had a great experience

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richbitch69

8 de mar. de 2013

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I LOVE HONDA CARS so there was never a need for me to read any reviews, these are the only vehicles I prefer to drive, as soon as I walked in the dealership I was immediately assisted by a dealer, his name is Isaac; was very friendly and helpful and listened to what I needed, he was patciant with me. Even after my purchase he checked up on me regarding my experience with my new 2013 Honda Pilot. I love my Truck it's the best decision I've made, especialy after the first snow storm that just recently came my truck had absolutly no probelm driving right through the snow. Thank You, Isaac and Planet Honda Brenda, Linden, NJ

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garayjoh

4 de mar. de 2013

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First personal car purchase and it was scary, but Isaac's experience made it so smooth and straight forward. Honorable and a man of his word. Stands by you through the entire purchase making sure everything you and him discussed is addressed by financing. He will continue to get our business and recommendations & referrals.

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teachertwo

4 de mar. de 2013

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I was a long time customer of Planet Honda...leased 3 cars, my immediate family also leased about 4 cars between them. I was called down to look at new inventory by Jeremy, the lease manager, and was given the complete run around by him and Kaleem, the salesman who I leased with last time, against my better judgement (I received a horrific deal--clearly I didn't do my homework before going and was taken advantage of...$5000 down on a $27,000 car, with payments $325 a month? Awful. Shame on me for signing). When I went and looked again at new inventory I was treated terribly. Kaleem was sweet as pie until I told him I needed the weekend to think about it, and being a loyal customer I believed I should've been extended that courtesy. When I called over the weekend to accept the deal, I couldn't even get a return call from him. I went in person and was seated at a table by Jeremy for over 25 minutes, with Kaleem nowhere in sight (and I had made an appt.) It was at this moment when I finally and truly realized at Planet Honda there is no customer loyalty and you are nothing to them except for how you can help them by buying a car at the time. I urge anyone considering Planet Honda to please reconsider. Drive out further along Route 22, there is a better chance you will be treated better and given a fair deal. This is an assembly line of car deals...loyal, repeat customers don't mean much here and that's too bad. It was only after I wrote a letter to three managers here and Corporate did I receive a phone call back from Planet Honda looking to help me...by then, it was too late. I don't know how they are getting good ratings on this web site, but then I recalled that they give customers incentives at the time to provide their dealership with positive feedback. I was told to "give 5's " when I got my customer satisfaction call from Honda, so I guess they are still encouraging customers with that. If a dealership is that great, you don't need to tell the customer to "give 5's" . Shame on you, Planet Honda! Folks, please, consider another dealership...if they don't burn you now, they will later.

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MJH0

28 de feb. de 2013

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My wife & I stopped at Planet Honda in Union on a rainy Saturday night thinking that we would just browse but end up going to a smaller dealership where we would get better service. We were pleasantly surprised with the warmth, enthusiasm and general great service we received from the moment Mo opened the door for us until Monday when we drove off the lot with our new car. We ended up finding pretty much the exact car we were thinking of at a great price. We never felt pressured just helped. Planet Honda is a put people first type of dealership. We really felt that they were trying to meet our needs and not just push something on us. This is a place where everyone, at every stage of the sales process is courteous, knowledgeable, professional and pleasant. We felt that both Mo, our salesperson and John Zingani, the Sales Manager went the extra mile to make sure we understood everything about our car, the financing and what Planet Honda offered in the way of continued service. We also found the person in the financial department to be very thorough in explaining all the options available to us. All of these people did a spectacular job! We love our new Honda and we enjoyed the experience of doing business with such an outstanding dealership.

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donnapab

25 de feb. de 2013

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Planet Honda is efficient and effective. Gerry, Sal and Levie closed the deal and made us a forever Planet Honda client. Our experience was a friendly one and we will never go to another dealer ever again! Thank you!

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RickMyersNJ

18 de feb. de 2013

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We visited Planet Honda today looking to lease a new car. Isaac Resek greeted us at the door with a very friendly welcome. His manner and disposition instantly put us at ease. We had a particular car/deal in mind that we had seen online. Isaac was very gracious when he realized that this is what we wanted and we couldn't be steered to another car. He was very diligent in getting the details together and made what could have been a very tedious process enjoyable. Once the preliminary work was done he turned us over to the Finance department while he got our new car sent on its way to get it ready for us.Delio Coutinho called us into his office after a very short wait. He was very open with us concerning the process and what we would be doing with him. Delio made the the long process bearable with his humor and friendly demeanor. We had some very detailed questions which he handled with ease and again made us feel comfortable with all that documentation that need our signature.The process of buying/leasing a car can be very intimidating. The team at Planet Honda helped to make the experience more enjoyable. We felt well taken care of.Great job! A very heartfelt thank you to Isaac and Delio.

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nsilva11

13 de feb. de 2013

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Planet Honda service has met and exceeded all of my expectations. Joe and Carmen are both very friendly and compassionate. They treat you with respect and above all are honest and fair when dealing with customer issues. I would highly recommend them to anyone who needs service. I have purchased 3 Honda's and all are serviced by them. I have 2 children and am confident with their work, expertise and opinion about what needs to be done when it comes to service and the safety of my children. Thank you for all you do,Nuno

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sujohnson824

13 de feb. de 2013

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I would also like to give Mr. Guzman in the finance department all (5) great job. Kaleem was very respectful and considerate when assisting me.

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Monica 24

9 de feb. de 2013

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Mo made my purchase possible through extraordinary efforts. I appreciate his honesty, knowledge & eagerness to meet my stated needs. Mo has great interpersonal communication skills. His manager, John, was very attentive to my budget as well as the specifics that I wanted. I love my CRV! Monica

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Aganamo

28 de ene. de 2013

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I'm very happy with the service that Luke provided. I came in on Saturday and they were very busy. His new salesperson Agustin did great job. Luke was able to put the deal together and gave me excellent price that I'm happy with. I will definitely refer them

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chuckjoycab

28 de ene. de 2013

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Mr. Rahmoun was friendly and worked hard to meet our needs for a used car. He showed us many cars on the lot, coming up with the latest year and least mileage. My husband and I were very happy we found a car with him so quickly.

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keciat

26 de ene. de 2013

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My recent visit to Plant Honda was a Great one! I was not exactly looking to trade my vehicle in, but after working with salesman Anthony Hartley, I got a change of heart. He was a pleasure to deal with in my purchase of the 2012 Honda Crosstour. He was very knowledgable about the vehicle and took his time to explain all the features the vehicle has. I would highly recommend Plant Honda and Mr. Hartley as the salesman. I could not be more happier with my purchase.

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alokwise

21 de ene. de 2013

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I Went to planet Honda to buy a used car. One of my friend referred my to visit them. With the time that i had in my hand, I had absolutely no time to do my own research since I had to finalize the purchase in one day. I met Mr Kaleem and right from the beginning of discussion, the way he explained me all the options it did not took much time to decide my deal and i was out from his office in Approx. 2:30 Hrs with a Brand new Honda Civic.I found Kaleem great in all he knowledge he has, the attantion to customer requirements and providing minute details regarding any question. I am satisfied with the deal and will recommend others to go to Kaleem if anyone is looking for a new or Used car.

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RakshitYagnik

19 de ene. de 2013

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I would recommend this dealer ship for good rate quote, friendliness and honesty esp Mr Wyne. I approached the dealership based on a online quote by COSTCO auto and the dealership honored the prices.

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paw14

18 de ene. de 2013

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I have been impressed and satified with my business relationship with planet Honda Dealership and I have reccommended this dealership to several of my relatives and associates.And because of my satified relationship with this dealership, I have continued to do business with them.

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ZENY809

15 de ene. de 2013

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MY CAR WAS SOLD TO ME BY DIEGO PINOS, MY DAUGHTER WENT AND LEFT THE DEALERSHIP WITH A CAR AND THE SAME DAY I WENT I ALSO LEFT THE DEALERSHIP WITH A CAR. I AM VERY SATISFIED WITH THE SERVICE THAT I HAVE BEEN PROVIDED WITH NOT JUST BY PLANET HONDA BUT ALSO DIEGO HE WAS VERY HELPFUL AND NICE. I WILL SEND HIM FRIENDS AND FAMILY.LOOKING FORWARD TO BUYING MY FUTURE CARS FROM PLANET HONDA

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gcalixte

14 de ene. de 2013

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My civic was sold to me by Danny. He was a great help to me buying my car. Danny also sold my mother her car and my sister her car. I will recommend people to go to rt 22 honda because Danny was so very helpful to us.

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ddazzell

12 de ene. de 2013

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Kero was very courteous and patient with us. We were first time buyers and , he was able to answer all of our questions and reassure us that he would be able to point us in the right direction. I am happy with my purchase and anxious to send family and friends to Planet Honda so they can ask for Kero.

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geegeemoe

9 de ene. de 2013

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Ryan was very helpful. We were buying 2 cars and had him running all over the place. We appreciated his time and patience. He also followed up after the purchase and made sure wer were happy. Great sales experience.

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Estella Jones

7 de ene. de 2013

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I am giving an excellent review of two employees,Gerry Soares who greeted me outside the building and was very understanding, respectful and not pushy in dealing with my purchase and did all he could to meet my needs. And for Levie Frink who in speaking with me came to an understanding of how making my purchase of my new Honda Pilot exactly what fit my budget. Levie took a personal approach and in speaking with eachother we realized we shared a common love of the Lord and with that I became very confident in making such an expensive purchase for my families safety. I do highly recommend this dealership and would send family and friends who are seeking to purchase a new Honda to these employees.

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desigirl

7 de ene. de 2013

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I bought the brand new honda CRV from Luke. I was pleased with the services up to the point of sale. The next day own, for the queries related to the car or financing needs, the dealer is not picking up the call and no response to the calls after a week. They are interested selling the car and not providing services to the customer.

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wfarrand

5 de ene. de 2013

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I worked with Kaleem Wyne this afternoon and he was the best car salesperson I ever worked with. This is not an exaggeration. He was friendly and extremely helpful. He did whatever he could so that I walked away with a smile on my face. I got the exact car I wanted at a price that I was comfortable paying. He made the whole experience, which can normally be tedious and frustrating, very enjoyable. This is my second car from Planet Honda and I will not only return after my lease is up but will recommend this dealership to my friends and family.

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pmocciaro

2 de ene. de 2013

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Carlos did a great job of getting us into a vehicle we were very happy with and no high pressure. He is a great listener and very customer focused.

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AlexisNewmann

2 de ene. de 2013

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My car recently broke down, with all the problems my car had it was not worth repairing. I chose Planet Honda to purchase my new car, my sales person Michael Hanna was extremely helpful during my visit he showed me all new car options and was very concerned about what I specifically wanted. Overall, the purchase was made easy by the planet honda staff and my sales consultant Michael Hanna.

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Emilyjenkins

31 de dic. de 2012

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I was very impressed by how easy and simple it was for me to purchase a 2013 Honda Accord. Michael Hanna was extremely friendly and helpful in my search to find the perfect car for me and my husband. Thank you Planet Honda and Michael for being so knowledgable and patient. Will definitely recommend to family and friends.

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Prepollet

28 de dic. de 2012

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Our sales agent Issac was Extremely professional and knowledgeable. This is the second vehicle we purchase at Planet Honda and is amazing! We travel from Long Branch to Union just be caused you are so amazing!

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raviranjini

17 de dic. de 2012

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Bought a Honda Accord (Sedan) from Planet Honda. Kiran helped us get what we wanted for a good price. It was a hassle and haggle free experience dealing with Kiran and Planet Honda. Had the same experience when we went back to close the purchase and pick up the car - Kiran and the Finance Manager were well prepared and had everything ready for us.

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Joan_S

17 de dic. de 2012

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I recently purchased a 2013 Accord Coupe at Planet Honda. I had a very specific requirement when I went looking for a new car. It had to be spacious enough to allow me to put a wheelchair behind the drivers seat. I had been to several dealerships and in all cases the cars were either too small or the center console obstructed the wheelchair. With the Accord, the car was spacious enough, but the center console was still in the way. Thats when the manager, sales consultant and service personnel started to brainstorm the problem. Joe Jr, their fantastic mechanic, took on the challenge of making the car accessible. He worked with me every step of the way, and managed to modify the console in such a way that it was still functional but also accessible. Jerry Alexander, my sales consultant, stayed late and even came in on his day off to expedite the process. It never occurred to me that a dealership would go to such lengths to enable me to acquire the car I needed.

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joy.wenzel

13 de dic. de 2012

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I have to say for the second time in three months I had the best experience with both Michael Hanna and the crew at Planet Honda. Michael helped me purchase a Honda Civic in late August and did a great job. I never expected Hurricane Sandy to flood and total this two month old car. When this happened I had no doubts about going right back to Michael Hanna. I have to say, he was supportive in my loss and great to deal with when I purchased my second brand new car in 2012. I will recommend Michael and the rest of the crew at Planet Honda. Thank you all for turning my tragedy into another enjoyable experience. Sincerely Joy Wenzel Silva

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okunka

11 de dic. de 2012

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As an undecided customer on a tight budget, I like the way Fred helped me in getting something to fit my budget. He was very friendly and willing to give me alternatives. For my next purchase, I will surely go there again.

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naurose1

10 de dic. de 2012

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I purchase my Honda Odyssey 2010 in July FROM PLANET HONDA NJ at that time they only give me one key and they want to charge me extra for 2nd key and the front tires also bad i have to replace the tire with in 3 month of purchase after you purchase your vehicle they don't even talk to you nicely i would never suggest to go there.

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Pmitra7

4 de dic. de 2012

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I had booked my Honda car for replacement of windshield. This was confirmed via their e-mail. On arrival I was told that they had not ordered the required part from the vendor and hence can not be attended today. I must come again or leave the car to be picked up when ready.In the beginning itself Service Manger and service dept.were made aware that I am making special trip from Manhattan. While asking me very cooly (not even apologetically)to come back again, they did not realize how onerous it is to come from Manhattan. It took me one and half hour to reach this dealer and to come again means, loss of one more working day, hassle of traveling to and from my residence and present frustration of going back without accomplishing any thing.I can understand somebody goofed in not placing order on the vendor. This is bad enough, worst was when the Service manager showed cold shoulder and was insensitive to customers predicament and even refused to allow loaner car during the time my car is under repair. I had no alternative but to return back utterly disappointed.I had chosen Planet Honda because me and my family bought 3 Honda cars last 5 years. Will I be wrong in not dealing with Planet Honda any more ?

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chapm44

4 de dic. de 2012

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Mr.Frederick Gardiner He was a very kind,friendly person he was very patient and worked with me to find the right fit he was also able to provide me with an overview of the car and it's new features.Iam very satisfied with all the service that frederick provided,we definitely recommend frederick and is team,and this dealership to everyone.Sign by veronica

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Drrater

4 de dic. de 2012

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No frills efficient negotiations on a busy day! Willing to meet us half-way without being too hard-charging. We love our car and the experience was worth it. Thanks Kaleem! Will be sending planet Honda our referrals very soon.

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Ed129495

3 de dic. de 2012

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Overall experience was great. Our sales consultant Kaleem was very kind, friendly, knowledgeable, and was able to answer all our questions effectively. He was very patient and worked with us to find the right fit. He was also able to provide us with an overview of the car and it's new features. We are very satisfied with all services that Kaleem provided. We definitely recommend Kaleem and this dealership to everyone.

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Irmapinos

3 de dic. de 2012

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I had the wonderful pleasure of having Diego assist me with my purchase. Diego has wonderful personality, he is very welcoming, supportive and personable. If you are planing on purchasing a Honda I strongly recommend Diego as a sales expert. He will go out of his way to find the right car and make the process pleasurable. My brother and I are very grateful for his amiability and friendliness. Thank you for being such a wonderful person Diego! We are extremely happy to have met you and finding a dreamy car. Sincerely, a happy customer.

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coletek1

2 de dic. de 2012

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Ive purchsed 4 cars from Planet Honda, 2 from Frankie T. I would recommend him to anyone who is like me...no time for games. Frank treats you fairly, honestly and is straight forward with what they can and cant do. Frankie took care of everything, streamlines the process so you're out of there quickly. I've had plenty of experience with other Car dealerships and salesmen who treat you dishonestly, and still employ the archaic approach of deception and delays to tire you down. You dont get that from Frankie or Planet Honda. They've adopted the 21st century approach....treating us like family. If you don't get this from any other dealership, go to planet honda and ask for Frankie. You'll see what i mean.

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mevi_g

2 de dic. de 2012

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This was my first time buying a car and in one week had been to 4 dealerships. I couldn't bring myself to trust the other 3dealerships but at Planet Honda it was a totally different experience. From Chigbo the sales manager to Francis who is a Gold Master and Levie the business manager all three men personify the phrase EXCELLENT CUSTOMER SERVICE!!! I can't stop raving about them. Thanks Planet Honda!!!

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Alenacrv

1 de dic. de 2012

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I love to do a busines with planet Honda. I satisfied with all services that they provide. I strongly recommended planet Honda dealership to all who wants to have a car and no headache.

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wdmitrzak

1 de dic. de 2012

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We are very pleased with our over all experience at Planet Honda. Everyone from sales, financing and service gives their full attention to you. Our sales person Kerolos "Kero" was fantastic and financing worked hard to keep within our guidlines.Anyone looking for a car we recommend Planet Honda for a great car and great service! Thanks Planet Honda! Bill and Andrea

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jdegeorge

30 de nov. de 2012

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My wife and I vistied Plante Honda on 11/17 to just look for a car. Anthony Hartley was our sales associate. Very friendly, very personable and very knowledgable about the Honda product line! We told him that we were looking for a Civic, told him what we needed in it, and within 20 minutes he had us in a test drive! We loved the car. All we had to do was pick a color from the extensive in-stock selection of Civics and we started the paperwork. Got a great deal, too! Best price available in the Central and Northern NJ area that we could find. We drove away that evening with our new car! Great experience. If you want a Honda, go to Plante Honda and see ANTHONY HARTLEY!!!

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carol santoro

30 de nov. de 2012

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Buying cars in the past was always so stressful. When we met Jason Trotte at Planet Honda we immediately felt comfortable and not stressed at all. It was a pleasure doing business with him. He was friendly and knowledgeable and we would definitely recommned our family and friends to see Jason.

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dianenh

30 de nov. de 2012

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Jason Trotte was extremely helpful, personable and respectful. He was also very knowledgeable about the Honda product line and was able to answer all my questions in an easy to understand and effective manner. Jason was patient and walked me through the entire process without any pressure. He made the car shopping experience a pleasure and I would recommend him to anyone looking to buy a Honda. Great job!

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mikemoore123

30 de nov. de 2012

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Jason and Sal both changed my view on how buying a car should be. In the past all my experiences were challenging, this time was different. Jason and Sal both had wonderful personalities and did their best to make things as affordable as possible. Thank you both for a great job. I recommend Jason to anybody looking for a new car. Hes the best!

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terrib27

29 de nov. de 2012

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He was a great salesperson! He was very knowledgeable and was very energetic and upbeat. He took pride in his job! He was awesome!Great Job!

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honorio

29 de nov. de 2012

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Good experience at the dealership. Everyone was friendly. Charlie gave us personalize service which was commendable. Special thanks to Mr. Jaime Vasco and other colleagues, that despite some challenges they managed to give us the best deal. Will definitely recommend Planet Honda to anyone. Thanks to all.

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Fpettiford

29 de nov. de 2012

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Kaleem was such a pleasure to work with. He was kind, friendly, knowledgeable, and was able to answer all my questions effectively. I would live to work with him again in the future!

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Danelle26

29 de nov. de 2012

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This has been the best service ive had with my long journey of searching for a reliable car and yes i will recommend him to anyone searching for a good car

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DanielMasri

29 de nov. de 2012

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I was told to come to the dealership after getting a truecar quote. I was told the price was somewhat negotiable. I met with a young salesman and made an offer. He gave the offer to Frankie Talarico who refused to budge on the trucar quote even though I had been promised on the phone that this price was negotiable.Fankie refused to value my trade-in which I thought was just rude. He was not professional at all. I explained it was the first dealer I had been at and I would be back if it they had a good price which is why I needed to know what they would give me for my old car. He responded that maybe I will damage the car by the time I come back so it would not be worth his time.I walked out and walked back in to explain that I was promised on the phone a slightly lower price than the truecar value but Frankie had already run home. He clearly had no interest in selling me a car if he had to stay at work a minute past 9pm.I would most definitely avoid Frank as a salesman.

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johnyoungnj

29 de nov. de 2012

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What a professional..appreciated the maturity Kaleem brought to the table. Non threatening, cool, calm, collected, very courteous, absolute gentleman. Shopped other dealers, Planet/Kaleem gave me the best deal. He listened, gave me feedback and assure me, he NEVER lost a customer over price. In a industry where there are so many negative connotations, my experience in purchasing a new Honda couldn't be more pleasant. Everything that was promised, was delivered and then some. For my next Honda....there would be NO question, who I would buy from and where.

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Cieloabad

28 de nov. de 2012

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The overall experience was good. Everyone was helpful and worked with us to get the best deal. Great thanks to Jaime & Charlie. We will definitely recommend this dealership to anyone.

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lricca1726

28 de nov. de 2012

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After receiving the Planet Honda advertisement for Thanksgiving weekend, I decided to browse the dealership. Through research of SUVs, I found the Honda Pilot to give most bang for buck, it offered the basic features expected and then some. Salesperson Frederick Gardiner was first to offer his assistance. Throughout our entire time spent at Planet Honda, he remained friendly and helpful from start to finish. As negotiating came close to ending without a sale under his belt, he made one final attempt. Today, three days later, Im enjoying my 2013 Honda Pilot. During the contract signing, I was assisted by Levie Frank. Levie was as friendly as we could expect. While encountering trouble with contacting insurance, Levie gladly helped us entirely along the way to ultimately both contacting and securing the addition to our insurance. The service received during the purchase was top notch, very polite and friendly throughout. Will gladly recommend Planet Honda, and surely be back again.

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romapatel82

28 de nov. de 2012

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Charlie Bider was a great salesperson at Planet Honda and I do recommend the dealership if you are looking for a new or used car.

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sp1k3677

28 de nov. de 2012

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When we came to Planet Honda in Union, Upon arrival we were greatted at the door and helped immediatly, to purchase our new car. When Frederick met us he only had nice things to say. While he assisted us he answered everry question and did everything he could to make the passing time as pleasent as possible. Our fantastic experience will be remembered. I have purchased four hondas and this was my most pleasurable experience. Fredrick was fabulous and so was pablo our finance person. This honda dealership was worth the drive. Thank you and coodos to fredrick, And pablo.

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russeph

26 de nov. de 2012

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I bought a 2009 Honda Accord from Danny. He was very nice,polite and he answered all my questions.Yes i will reccomend this dealership to family and friends.

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Yashhondaaccord

26 de nov. de 2012

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I spoke with Danny, and he really helped us in getting 'Honda Accord EX 2010', he is customer friendly and good guy. I recommend him to anyone for having good car deals as he pointed to me my dream car . Thanks Danny

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Pickettkevin

26 de nov. de 2012

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Hello my name is Kevin Pickett I recently brought a 2008 Honda Ridgeline. I'm writing you to let you know now great my experience was at the Honda dealership. Everyone was very courteous and very helpful especially my sales and leasing consultant Danny Boye. I've recently experienced damage to my home due to storm Sandy but, when I to PlanetHonda Danny and his team made me feel at home and very comfortable and just for a while I forgot about all my problems, I must say they took very good care of me I could never have asked for a better group of people to be there in my time of need. They worked so hard to put me in a great car and I just want to to say thank you to all of you and have a blessed and joyous holiday. Kevin Pickett, your numbers one customer

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tjartun

26 de nov. de 2012

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My wife and I arrived at Planet Honda on Rt 22 at around 9 pm on a weekday. Fred helped us soon after our arrival and we took one of the new 2013 Accords (EX) for a short test drive behind the dealership. Fred also showed us an EX-L, but we decided to go for the EX. He was very helpful and polite--our only worry was how much we would end up paying monthly after financing the car. Fred could not really answer this before they ran a credit check, which required us to all but say yes to the purchase. Chigbo, the Sales Manager, then answered our questions about financing and I was reassured that the APR would not be something outrageous. I only wish this system was a little more transparent. Long story short, we left Planet Honda with our new Accord before midnight that very day thanks to Fred and Chigbo from sales, and George from finance. Being tired and inexperienced, we had agreed to an extended warranty after talking to the finance associate George. When I went back in two days to cancel it, I got to speak to George as well as his manager (who explained at length why I would want to keep the extended warranty), but did not press further when I insisted to cancel it, save for the GAP. All in all this is a very professional, and friendly dealership (especially the sales team) that runs like clockwork. I would highly recommend if you are looking for a painless buying experience. The only question I have in mind is the pricing (again, an issue of transparency), as I later realized that I was quoted the MSRP rather than the final price, which was about 1500 higher, which is supposed to include "documentation" and delivery fees. I'm pretty sure this is standard practice in most dealerships, however, so I should have expected this to be the case.

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Ab78691

26 de nov. de 2012

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This dealer is an excellent choice for people looking for a great car and for a great price. The sales rep Kaleem Wyne is the best with his job and offers great support in purchasing a car that is fit for you. I would recommend him when going to this great dealership.

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Floresstal

24 de nov. de 2012

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I really wasn't planning on purchasing a new vehicle but due to "Sandy" my SUV was a total loss. I decided to go back to Planet Honda, where I have purchased 3 previous vehicles. I didn't have the intention of buying the car that day but wanted to see what my options were in replacing my 2010 Honda CRV. I have always had a good experience with Planet Honda, but this particular time the experience was GREAT! Anthony was friendly and listened to our needs and delivered. It was just that quick and easy, the most painless experience I've ever had with buying a car. I just have to say Great JOB Anthony and Great Job Planet Honda! I definitely recommend Anthony and Planet Honda to anyone looking to purchase a new car.

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cagbeko68

24 de nov. de 2012

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Doing business with this dealership was just superb. I was properly taken care of and also given a very good deal. I would recommend the dealership to anyone who want to purchase a new car

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LatashaHenderson

24 de nov. de 2012

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Yousef Baghdadi was one of the best young and enthusiastic salesperson that I have ever dealt with in my whole entire life.He approached us & explained our options very clearly and thoroughly.He was upfront and truthful about everything and he found the best fit vehicle for my husband and I.I really thank GOD for meeting Yousef and how GREAT of a person he is,I will be recommending all of my family in NJ,NYC and other surrounding areas to come and see Yousef Baghdadi.When you hired him,I feel like you added and Angel to your staff.I am a manager in retail as well and I would love to have a person of his caliber on my team.He is a very hard worker and he has great hospitality.I mean everything I am saying in this review and I wish I had the opportunity of calling the owner & CEO of Honda and letting them know about the GREAT job that Yousef Baghdadi does with your company.It makes my eyes well up with tears of appreciation of how Yousef helped us in a timely manner.I even paid attention to his work detail and he multitask very well.He was handling several customers at one time and no one felt left out.This guy seriously deserves a raise of some sort.Please let Yousef see this review and applaud him on the great job he is doing....Thank you very much Latasha Henderson & Dennis Robinson II

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Aflowazaza

24 de nov. de 2012

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I have never bought a new car before and was nervous with this process( I had a used 2005 Pilot form Planet Honda). Stephen was very helpful in explaining to me the process and this gave me the assurance of signing the contract. He was very efficient in handling the trade-in of the 2005 Pilot. I recommend Stephen March because he is knowledgeable about his product and customer friendly.

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seanv12345678

23 de nov. de 2012

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This was my first time looking for a leased car; natural I've heard nothing but horror stories about the experience. Now I can share my great experience with my friends and recommend them to Planet Honda. They will make any accommodations to get you into the car you have in mind, with out breaking the bank. When I lease my next car, I know there won't be many other deals willing to take the prices PlanetHonda will take.

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kbiris

23 de nov. de 2012

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I recently leased new Honda CR-V EX 2012 and am completely satisfied. The service was good and freindly, transaction was fast and as promised. I recommend this dealer to everybody who is going to buy or lease Honda.

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meatbone

23 de nov. de 2012

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Before i went to planet honda i was at 5 other honda dealers, and it was not good. i never heard so much BS before in my life. When i got to planet honda i met with Frank Talarico, told him what i wanted, and from there he made the whole process easy. And he was up front about everthing, which made it one of my best experences buying a car. Thanks for everything Frank.

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Vishnumansukhani

23 de nov. de 2012

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Kareem was very helpful very co operative in getting all things very fast it was really good experience working with him I wl recommend him to all my friends

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jaeyda

23 de nov. de 2012

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Frederick Gardiner was very helpful and friendly. He took his time with me and encouraged me to have faith that the deal would go through for the honda Crv truck. He assisted me with transferring my things from the old car to the new once the deal went through. He made trading in my lease a breeze.

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neraramp

22 de nov. de 2012

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I visited this dealership in October 2012 for a transmission oil exchange for my Honda Pilot. I feel very comfortable in driving out from Long Beach, Long Island to Planet Honda for certain check ups because I trust their workmanship.However, on October 29,2012, my Honda Pilot got flooded in my driveway with hurricane Sandy and was totalled. I made several phone calls to dealers and also did my research on line in getting a replacement. Today, I went to Planet Honda NJ.at approx. 10.30 a.m. .... I drove back home with a Pilot Touring. This is my second purchase there I am very satisfied with the way the salesman handled my transaction. We were indecisive at times, but Kaleem was very patient with us. I hope to continue doing business with Planet Honda in the future and would also recommend my family and friends to go the extra mile to a dealer who puts customers first.

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janetcoven

20 de nov. de 2012

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I enjoyed purchasing my new Honda Pilot. I have a 2005 Honda Pilot with almost $200K miles on it. I love it and wanted to purchase another vehicle so I could give my 2005 Honda Pilot to my daughter. Both Frankie and Levie were exceptional sales and finance people to work with. They assisted me with my purchase and made it very easy. I am pleased with the service provided and would refer others to them in the future.

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AndreVandenburg

19 de nov. de 2012

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Excellent service and great people. Kero helped me find the right car and price, and a few hours later I was driving off with my new car.

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Lsnealy

19 de nov. de 2012

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I was in a terrible car accident three weeks ago and was referred to Planet Honda for repairs to my truck. However, due to the extensive damage my truck was deemed a 'total loss'. With no other recourse but to get another vehicle I decided to purchase another used vehicle. So within a four day span I visited a few other used and new car dealerships. I felt like a 'target' most places I went and was given mediocre options. As a result, an employee from Planet Honda( Ms.Tamara) said, 'just give us a chance to see what we can do for you.' She then referred me to a salesman on the floor. From the moment I met Yusef Baghdadi and shook his hand, I felt reassured that I was finally in the right place. He 'worked his magic' and instead of a used vehicle, he was able to put me into a new 2012 Honda Civic. When I didn't think the situation couldn't get any better. I was introduced to Joe Messina (finance gentlemen). Their professionalism, honesty, and courtesy was phenomenal. I would HIGHLY recommend this dealership to any and all. So to Tamara, Yusef, and Joe, I sincerely thank you all for making my experience and pleasant and memorable one.

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genoclyde

19 de nov. de 2012

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Let me preface this review by saying that I have always hated buying cars! Three years ago Planet Honda changed my opinion of car-buying. Three years ago, I went into Planet Honda to simply look at the Pilot. I had no intention of leasing the car as my husband was not with me. Several hours later I walked out of the dealer with a 2011 Pilot. This past weekend I returned to Planet Honda to trade in my lease. My husband arrived at the dealer before I did and texted me that the dealership was mobbed and we would likely be waiting forever! He suggested that we come up with a 'Plan B' after I arrived. I parked my car and was walking through the parking lot to meet my husband when I was approached by Frederick. He was very polite and not at all pushy. I told him what I was looking for and expressed the importance of getting the correct color. Frederick walked us through the entire dealer lot looking for the correct car in the correct color! After a review of the computer, he told me they did not have the model I wanted in the color I wanted. Frederick and the financing crew were able to get me an upgraded model in the correct color at the right price! I would absolutely recommend Planet Honda, and Frederick, to my family and friends. And I have faith that they would be taken of just the same way I was.

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Daze1013

17 de nov. de 2012

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I went to Planet Honda to replace my 2011 Honda Pilot that was flooded during hurricane Sandy and after the week that I had it was a pleasure to be shopping for a new Pilot at Planet Honda. The minute we walked in we were met by Stephen March and Eddie Amorin who treated us with the utmost respect. They made this difficult process so simple and painless and they gave us a great deal. I HIGHLY recommend Planet Honda to al of my family and friends. They made us feel like part of the Planet Honda family and I will be back in December when my lease on my Honda Accord is up to get a new Honda Accord!!!

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mariosantiago

17 de nov. de 2012

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Stephen did the most possible to help me get my new car.Great person he went over everything in the car whit me he also follow up the next day just to make sure everthing is okay.

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vsreddy112

15 de nov. de 2012

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I was looking for honda odessey 2012. I went to 6 to 7 dealers. But planet honda people gave me very good price for me. And they used to call me every day about the car and any issues for the car.I will recommend to friends to buy the cars from planet hondaI was dealing with the sales person Locksley Williams

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Romantico

15 de nov. de 2012

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I am very happy with the service that I got. Ryan was very attentive to my needs and was a pleasure to work with. I will recommend him to my friends. I love my new Honda Accord.

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taniap

13 de nov. de 2012

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Ryan McKenzie is by far the greatest sales rep I've met. He did everything possible to make sure I left happy with my car choice. After my car being totaled by sandy I was very tight on money Ryan helped me get the car I wanted for the price I wanted.

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Schevillet

13 de nov. de 2012

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The process from 1st test driving the car to leaving with it was pretty smooth. Nice people who, amazingly enough for a car dealership, listen to you.

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paulmonteiro

10 de nov. de 2012

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This is my third vehicle from Planet Honda. I have worked with Sales Manager Eddie Amorin in the past and have always appreciated is excellent service. This time my experience was exceptional not only with Eddie but because we had Carlos Shibata as our salesperson. Carlos's knowledge of the Honda line-up of cars was exceptional. He knew everything about the vehicle and was able to present it in avery professional manner. Additionally he made me and my family feel very comfortable during the entire sales process from test drive to delivery. From now on whenever I am in the market for a Honda or have any friends in need of a new car, I will send them to see Carlos Akira Shibata and Eddie Amorin at Planet Honda. I am truly grateful for their service and attention and I love my new car.Thank you,Paul Monteiro

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mikeyz

8 de nov. de 2012

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This is the second vehicle I leased thruogh Planet honda. Both times I had the pleasure to work with Frankie. The guy is a professional. The whole process was enjayable. I told Frankie what I want to spend per month and he made it work. He is very personable and sometimes when you go to a car dealer, you feel like you are getting snowed, not here I would not hesitate to send a friend to go see Frankie for a car.

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josiah.wallace.102

7 de nov. de 2012

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Luis is an great sales man first of!!! with his amazing dedication to his customers and what they want it puts him far above what the normal standards should be. After being given the run around by other dealerships it was very refreshing to meet a sales person who took our interest at heart and made our concern his own. My experience at the dealership was phenomenal and i walked out very pleased! thank you planet Honda!!!

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cheryl jarmon

6 de nov. de 2012

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Akira [Carlos] was my salesperson, and Levie Frink was the Finance Manager. Both were a pleasure to work with. They was extremely friendly, courteous, and professional. I'm also very satisfied with my purchase, and look forward to driving the vehicle that I just bought

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Shandy123

31 de oct. de 2012

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After doing my research, i finally decided that it was a honda. now problem 2 was which dealership, so i check online which has the best reviews. Planet honda was among the best and Anthony and J make them proud. thank you Planet Honda.

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lwilson95

31 de oct. de 2012

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I recently bought a vehicle from both sales associate and the experience was excellent.I was very comfortable with both associate,they gave me great insights and knowledge in the car i choose and i left feeling confident in the service render to me. It was one of the most wonderful experience thus far.I will recommend anyone to these two gentlemen. price was reasonable,attitude was excellent, and very friendly staff. thanks Planet Honda for your service and a special thanks to Mr.Hartley and Mr.Morris.

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pllitto22

28 de oct. de 2012

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Best Honda dealer--very professional and helpful. Eddie Amorin and Ryan Mckenzie helped me a lot in choosing the right car for my family that fits my budget. Will definitely go back again and definitely will recommend to friends and family.

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mtprinces4u

28 de oct. de 2012

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I had the pleasure of working with Anthony Hartley yesterday I got there and was quite apprehensive about what I was going to encounter but, Anthony was extremely pleasant and he listened most of all that's what counts. I walked out very pleased and he was also. My experience at Planet Honda was pleasantly pleasing.

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kgn499

27 de oct. de 2012

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I walked into the planet Honda dealership just to ask a few questions and I traded in my 2009 CRV for a new 2012 CRV at great price! I would definitely recommend Planet Honda to a friend. This my second car purchase from Planet Honda.

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roncpuno

26 de oct. de 2012

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My wife and I had a good time dealing with Mr Kaleem. Conversation was not so intimidating and they tried to give us the best deal possible for our new Pilot.

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verastee

26 de oct. de 2012

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Walking in at first I did not know what kind of a car i would even want . I also didnt know if I would even get approved for a car. But Alix directed me in the right direction when I told him certain things I wanted in a car and therefore purchased a Honda accord which I am in love with ! He was great ! It was such an easy and relieving process with Alix . I would recommend him to all my friends and family . It was a pleasure working with Alix and got even better deal then I expected .

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Miranda05

26 de oct. de 2012

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Out of all the dealerships I have visited in the past I have to say this one is the best! I was simply car shopping and pricing out deals when I was undecided, until I came in and spoke to the nicest, and most persuasive dealers. Needless to say I ended up driving off in my brand new car. I love everything about it and when people ask me where they could go to trade in or purchase a new car I always refer them to you guys and tell them to recommend you. Great job over all I am VERY pleased.

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Chrismarko1

26 de oct. de 2012

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This is the 4th car I have had the pleasure in being part of the purchase with this rep. 2 for myself and 2 for my family. He is honest, fair, and a true gentleman. Far different from most sales people I have dealt with in the past!

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luvenya

25 de oct. de 2012

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kaleem greeted me with a warm smile. He answered all my questions and took time helping me to make the best choice for my financial situation. need more like him.i am a very satisfied customer.car is great.

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neets1

25 de oct. de 2012

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Yousef was our salesperson, and was a pleasure to work with. He was extremely friendly, courteous, and professional. I'm also very satisfied with my purchase, and look forward to driving the vehicle that I just bought.

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agestreicer

23 de oct. de 2012

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Stephen March was extremely helpful to us. We weren't sure which model we were going to choose and he was very willing to give us the time and attention we needed. He took us through three different models: Fit, Accord and the one we chose, CR-V EX-L. he was also helpful with follow-up when we needed it. This is our second car from Planet Honda and we are very satsfied.

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cartern

23 de oct. de 2012

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To whom it may concern i Naeejah Carter purchased a Honda accord from planet honda the sales rep approached me with a smile very well groomed and polite as i approached the door he was straight forward and down to the point with every question i had asked him as well as advice in which car would be better for me i took his advice saved money at the same time and did not relize that was gonna happen over all my experience with planet honda was great and i appericate Kero Rofail service and love the new car.

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kathineos

22 de oct. de 2012

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Frank was by far the best dealer we have purchased a car from. He was very courteous and professional through out the whole process. He even helped move all the stuff from our old Honda to the new one, with our 1 year old son and all his toys it was a project. At Planet Honda they didn't play any of the games you occasionally run in to when buying a car. I will be purchasing all my cars from them in the future.

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taboptimum

22 de oct. de 2012

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Stephen was tremendous. He listened carefully to our needs and requests and followed through on all of them. We appreciate the amount of effort he put in to locate and obtain the exact vehicle we wanted, regarding color choices.The one disappointing aspect of the transaction is regarding a dealership policy. The dealership automatically adds the "appearance package" to every vehicle, which includes pin striping, wheel locks, and door edge guards at $995. Also, "Nitrogen" was added to the vehicle, where air is removed from the tires and replaced with Nitrogen and the valve stem caps are replaced with fancy metal chrome caps with "Nitrogen" logo, which adds another $59.99.I was able to negotiate down the $995 down to $528. But, the $59.99 for the Nitrogen remained.My preference would have been to purchase the new vehicle without "Nitrogen" and without the "Appearance Package".After establishing the price for a vehicle, it is not a pleasant surprise to find out about these mandatory dealership price adders at the end of the deal.

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LaLa917

20 de oct. de 2012

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Working with Ryan, Mark, and Margaret made my purchase very pleasant. They are very personable so I did NOT have the annoying, pushy, car dealership experience.

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dlscibilia

19 de oct. de 2012

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The purchase of my new pilot was a very professional experience from start to finish. Eddy,Jay and Steve March were very patient,answered all my questions and explained in detail everything I needed to know to enjoy my Pilot. I have purchased a few new cars over the years and this purchase was the best! They were friendly, very knowlegable and and conducted their business in a relaxed and efficient and professional manner. With this kind of enviornment I definately will also use their service department.

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margiegirl

18 de oct. de 2012

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October 13th. I walked into Planet Honda, after having a not so good experience withNissan Hillside, RTE 22. I was immediately approached and asked if they could help me. After stating the purpose of my visit, I was directed to Salesman,MR Kaleem Wyne.Without coming through the whole day events, I found MR Wyne to be most knowledgebleabout all the vehicles on his lot, and answered all my question pertaining to my particular vehicle. MR Mbaekwe(Sales Manager), helped us to arrive at a fair price,wonderful gentleman. MR Frank Levie(Finance Manager)in his very friendly, personableand professional manner, helped us seal the deal. I would highly recommend this particular dealership for all your Honda needs.

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mlavorgn

17 de oct. de 2012

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Gerry was great, explained my options in much detail. Gave his recommendation without bias for his commission. Levie was also great, very comprehensive when we went over the lease. They both made the experience pleasant.

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joismom375

17 de oct. de 2012

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I am returning as a Honda Customer after 9 years of driving other models. It is a real joy to again experience the positive customer service always awaiting your visit at Honda. This includes the service when I purchased my Civic in Germany while in the military. The staff at Planet Honda here in Jersey was outstanding. They were very professional, friendly and courteous. They made me feel very comfortable especially the sales person Mr. Gerry Soares who was also training two other new personal. With the treatment he gave me I can understand why he is a trainer. Also Mr. Sal Lanuto the Sales Manager was outstanding. He was very polite as well and showed true interest in my satisfaction with my purchase including explaining the reason for not getting "Blue Book" rating for my trade-in. I believe this Dealership is among the best just like it's vehicles and I commend Honda for their commitment not just to providing a vehicle with extreme great qualities but also to customer care and satisfaction. The financial Business Manager Mr. Marco Panetieri was a true Gem to talk to while the financial part of my transaction was being handled. Overall my experience yesterday was relaxing and exciting. Thank you Honda for a job well-done. I feel like I've come back home after a long deployment. God Speed from a Veteran and Satisfied Customer.

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maccadoche

17 de oct. de 2012

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I gave this dearlership a Great rating because not only did they work with me on terms of monthly finance payments, but they also traded me from the first car I purchased to something better, and the service could not have been more friendly.

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sammy1008

16 de oct. de 2012

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Very knowledgeable saleperson and didn't give me the hardsell. Made the whole car buying process a lot less painful! Will recommend to my friends and coworkers! Great job!

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davidsteel

16 de oct. de 2012

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Lockslay my sales associate was excellent and his manager Jay who assisted in making the deal was very fair and helpful in making deal. I was very happy in the end.

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arleneh

15 de oct. de 2012

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We went to three Honda dealers in New Jersey and Planet Honda not only gave us the best price, but gave it to us quickly and also had the best selection by far. Mark is smart and trustworthy and I would recommend him to anyone.

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Marek Wiszowaty

13 de oct. de 2012

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I work also with Andrew Chen and this is the guy I like most .Diling with price take little to long but was fun.Price could be better but ok.

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Mrivera88

12 de oct. de 2012

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Hello , this is my fourth vehicle purchasing from Michael Hanna and I don't feel any doubts when dealing with Michael Hanna and his sales manager Jay. Excellent timing and they put a deal together I could not resist . I shopped around other dealerships and no one was as close as what put together . Wonderful experience with their crew !! My finance manager was excellent as well as he went over all the options and recommended which plans would suite me best . Over all I WOULD GIVE THIS DEALERSHIP AND WORKERS A RATING OF EXCELLANCE. I trust them and send all my friends and family to them because they will give great information of the vehicle and would work with you to meet your budget ! Thanks planet honda your loyal customer - Mike

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ykarakas

11 de oct. de 2012

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My experience with leasing new Honda CR-V at Planet Honda today was very pleasant. Sal Lanuto, Sales Manager, and Gerry Soares, Leasing consultant, helped me to compare different CR-V models providing me with thorough and detailed explanation on various characteristics of the car as well as suggesting many options of leasing. Levie Frank, Business Manager, explained and helped me choose the best financing.They all are knowledgeable and strong professionals; very respectful and friendly to customers. Thank you!Yuriy Karakashyan

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Cashb

11 de oct. de 2012

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My prior experience purchasin a vehicle was 8 years ago was not the best experience. I would like to Thank Henry Li again for changing all that for me. You can tell he truely loves what he does. This experience exceeded all my expectations!

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devendrah

11 de oct. de 2012

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This was the second time I went to buy a car from this dealership. It was even more easier and effecient that the first time around. Frankie and Mark did a great job in helping us with our trade off as well as the deal on the new car. It was one of the fastest in and outs I have had in my car buying experience and I have had a few.Good deal on the trade off, fair price for the new car and overall a process that was very effeciently handled.Thanks Freddie and Mark... You guys are NY Giant fans but I wont hold that against you. You did great.

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rogercm

9 de oct. de 2012

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I found Gerry and Sal to be warm, knowledgeable, welcoming, and most important fair. Too often you will go to other dealers and you will feel "not right," like they are trying to influence you towards a decision one way or another. I felt that Gerry and Sal knew what they were talking about and were there more as advisors and consultants with my purchase than anything else. Will definitely go back and will definitely recommend to others.

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fosu50

8 de oct. de 2012

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Greetings was exceptional! Chigbo&francis Duah were superb.Bravo! to these men of planet honda who did what was expected of them. Even the Lady who served refreschment thank you.

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rskwirut377

8 de oct. de 2012

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Hats off to the team at Planet Honda! Eddie Amorin has assembled a team of professionals that is second to none. From our first contact with Alice through the final delivery inspection and paperwork with Alix and Levie, there is no doubt it was the best auto buying experience we have had. The team was very friendly, personable and knew their products very well. We felt like family from the moment we walked in the door. Amanda took care of us as if we were guests in her home and Alix did not pressure us to buy. Also, the price we received for our trade was very reasonable. We highly recommend Planet Honda and will return for all our future auto needs. Thanks for taking good care of us!Ron and Jackie Skwirut2012 Odyssey Touring Elite

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johntx123

6 de oct. de 2012

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Carmen Semenza, who works in service department, doesn't know Honda car well and scares customers to sell unnecessary car repair services. His behavior is not professional.

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sbuckner

4 de oct. de 2012

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Love this dealership! I had the best experience buying my car. (Civic) The sales person Steve March was great he answered all my questions with ease. The manager Eddie Amorin was just as helpful. I would recommend my family and friends to come here. Thanks Planet Honda!!!

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Pleeland

3 de oct. de 2012

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From the moment I walked in the dealership service was excellent, everything from going over every feature of the car to make the whole process easy, spencer and his manager mark had the best product knowledge I have seen. I've been shopping for a 2012 civic for 11 months I have been to almost every dealer in the tri state and like everyone else you have a stereotype of dealers, here they are different they are customer driven and all about satisfaction with no pressure ,they beat the best price I had significantly and I left there happy. These guys are number 1 and now I know why !Thank you planet Honda

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Jkll

2 de oct. de 2012

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Previous to purchasing this vehicle I bought a corolla and had the worst experience of my life. My experience at Planet Honda was amazing. They all worked together to help me as much as they could. The process did not take much time at all and I am very happy with my purchase.

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pamela.bland.56

2 de oct. de 2012

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Great service. Very gracious. Delt with screaming whiny kids very well. Also play room with tv playing kids shows was a life saver. Thanks planet Honda. I bought my first car with them and will buy my last with them.

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visualxsilence

1 de oct. de 2012

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I had a smooth experience here. The salesman that worked with me did a great job educating me on the product and helped me choose a vehicle that would best fit my needs. I'll be returning here for any future auto purchases and will definitely recommend it!

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pilmonde

1 de oct. de 2012

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Planet Honda was my first stop when I decided to go looking for a newer vehicle. I had a certain price range in mind and knew what features I would have liked. My intention was to shop around a bit before making a final decision. After the excellent customer service provided by Luis Cubi who was very patient and worked with us to find the right fit, also the personal touch added by his manager who came over and spoke to us more than once, I settled on a 2011 Honda Pilot which met both my budget and family needs and needless to say made the whole experience a fantastic one!

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drsuresh

1 de oct. de 2012

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Had great experience. Mr kaleem was very helpful in buying my car car. He has great knowledge about the cars.I would strongly recommend him.

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cullenhowe

1 de oct. de 2012

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Planet Honda is a good dealership if you're ready to buy. We showed up on a Saturday and it was pretty crowded and a little disorganized. However, we were helped right away and put in touch with a salesperson, Gerry Soares. I knew the price we wanted to pay and, after a little back and forth, we arrived at a acceptable price for a 2013 Honda CRV. My only complaint is that Gerry kept wandering off and I had to track him down 3-4 times. However, once we reached a price everything went smoothly and we were out the door with our new care in a few hours. I would recommend this place if you know what you are looking for and the price you want to pay.

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malekFam

1 de oct. de 2012

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This is our 5th Honda from planet honda and we are never disappointed. We worked with Francis and Eddie to work out a deal that worked for my budget and drove away with my dream car. Eddie is always a pleasure to work with. He is extremely personable, professional and makes us feel like family. That is probably the #1 reason we continue to buy our cars from planet honday, they truly make you feel like part of their family. I highly recommend Planet Honda, and especially recommend working your deals with Eddie.

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Denise Leonard

1 de oct. de 2012

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My husband, son and I went to Planet Honda with the intention of leasing a new vehicle or purchasing a certified used Honda. However, we wound up purchasing a 2012 Honda Odyssey, mostly because of the exceptional service we received from Spencer and Mark. From the minute we walked through the door, we felt as if we had known the staff personally for years. Everyone was friendly and greeted us warmly. Spencer took the times to listen to our wants and needs and offered valuable insight as to what he thought would be best for our family (which is was 100% correct on). When Mark stepped in to review the financing, he and Spencer worked with us to ensure we were getting the best value for our money and found the vehicle that best suited our needs. We got an exceptional value with our new mini van and are so very grateful that Spencer and Mark took so much time with us. To be honest, I loathe buying cars. Prior to our experience at Planet Honda, I did not have one single positive car buying experience (and this is my fifth car). That all changed with Spencer. I never felt that he was trying to be dishonest or push us into something we did not feel comfortable with. He was kind, professional, and honest....rare qualities to find in anyone in this day and age. Spencer is very good at what he does and should be commended for his pleasant demeanor and for being so approachable. I have already recommended Spencer to some friends and we were only there two days ago! I love our Honda, and will be sure to be a repeat customer at Planet Honda! I must also add that Amanda, the very sweet woman who served beverages to us, was just delightful to meet. She checked in on us several times to offer us beverages and snacks. She also asked if I needed anything for our baby, which I greatly appreciated. The dealership is kept in top notch condition. The restrooms were clean and there was a space to change my son's diaper as well. It seems as if that Planet Honda has thought of everything to ensure a positive car buying experience. Kudos to all on a job very well done!

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Ecevedo

30 de sep. de 2012

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I was treated with the utmost respect and dignity while shopping for a new car recently at Planet Honda. Spencer is knowledgeable, and extremely patient and answered all of my questions honestly which I found to be extremely refreshing. I would_ HIGHLY recommend him to anyone considering a Honda in the near future.

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5542

29 de sep. de 2012

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Michael Hanna and Jay Morris were both friendly and businesslike making the whole process quick and reasonable. Everything was well done from beginning to end. I plan to return to Planet Honda in the future.

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lgarcia73

28 de sep. de 2012

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This was my first purchase with your dealership, Planet Honda. I dealt with a very nice and experienced salesperson, Spencer Rudloff. He helped me out tremendously and he made teh whole process from beginning to end easy and bearable! I was extremely happy with my purchase. I will highly recommend Planet Honda and surely Spencer Rudloff to my family and friends in the future....Thank You, Thank You Spencer!!!!

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kazzadownie

28 de sep. de 2012

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The whole sales process at Planet Honda was very easy and smooth. Each step was clearly explained and we felt we got a very good deal on price. I would be very happy to use Planet Honda again.

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RH1013

28 de sep. de 2012

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I went to Planet Honda looking for a new Accord and met with Eddie Amorin. His knowledge of all Honda vehicles was astounding. He worked tirelessly with me to get me the best deal. I left Planet Honda with my new Honda Accord with no buyers remorse. I was so happy with my experience at Planet Honda that I returned and bought a Honda Pilot for my wife. I also recommedned Planet Honda to all of my family and friends and many of them have had the same experience as I did. Thanks to all of the employees of Planet Honda.

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rpaparatto

28 de sep. de 2012

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what sold me on my purchase of my vehicle was my sales rep Eddie Amorin!! Wonderful person, sincere and honest always going the extra mile. It means a lot when you deal with someone who cares and truly genuine knows the business and the vehicles. He definitely does his job well and helps everyone. He is a friend who cares and will always steer you in the right direction and will never forget you after that sale. I've returned back on other occasions and he always came to my aide. Eddie is the most valuable Planet Honda Employee!!!! We Love You!! S&L P.

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menjura1067

28 de sep. de 2012

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Stephen March made my new car buying experience a pleasant and efficient sales dealer. Highly recommend buying your car here and ask for Stephen March whom is so pleasant and knowledgeable in making the best choice. Thank you. A plus overall staff. Gloria, Bloomfield, NJ

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doug347

28 de sep. de 2012

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Had a car that gave me very bad gas milage, stop at planet honda and Greg took care of me I am very happy with my new honda accord.

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ccroom41

28 de sep. de 2012

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i was very pleased with Stephen March & my experience on purchasing my 2013 new Honda Accord. The vehicle was not cleaned up as well as it should have been but Stephen ensured me that I can bring it back the following day to have it done correctly which I very much appreciated.

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lonye1

26 de sep. de 2012

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I purchased a car from this dealer earlier this month, and I could not be more pleased. My salesperson, Ryan McKenzie, was very honest with me from the beginning, and friendly and courteous. I am happy with my car, my payments and the overal price that I paidf or the vehicle. I highly recommend this dealer...make sure you ask for Ryan!!

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Gin0416

26 de sep. de 2012

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I would recommend Ryan to all my friends and family when purchasing a vehicle. He made purchasing a vehicle a great experience. He sets a great example for Sales.

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luis_medina

26 de sep. de 2012

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This was my 1st purchase at Planet Honda. The sales person Ryan was friendly and knowledgeable. He help put the financing together to our satisfaction. The whole process was fun, and we are happy with our purchase. We will recommend this car dealer to our fiends and family.

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almeena.bowman

26 de sep. de 2012

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I would recommend Ryan McKenzie to anyone he was very helpful with purchasing my first new car, he was very helpful and patient with all the questions I asked, I left out feeling very satisfied, overall wonderful experience

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Joannelove

26 de sep. de 2012

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I went into the dealership unsure and confused. Your staff helped it all become more clear. They didn't know what to do first to help me. I told them my current situation, and they worked with me to find a car that is right for me in every way. I ended up leasing a new car that I'm very happy with. I'm very thankful to your staff for being so pleasant and helpful.

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lola50

26 de sep. de 2012

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I purchased a pre-owned CR-V from Planet Honda and it was the finest car buying experience of my life. Gene and Yousef were outstanding. You won't find two more helpful and considerate guys. The car is immaculate and I couldn't be happier with my purchase.

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Lesliesuarez48

25 de sep. de 2012

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Michael Hanna was great. He's helped me in choosing the car for my daughter who is a freshman in college. I really appreciate his work. He was very patient and pleasant. My daughter really wanted a car after she graduated high school so I bought her a black honda civic 2012, as she deserved it. Thank you for having employees like Michael Hanna, truthfully he deserves a raise!

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Pmate

24 de sep. de 2012

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Last week we drove into Planet Honda to just look at some new vehicles and ended up buying a new Accord. The experience was outstanding, right sales Henry Li. If you want to buy a Honda, go direct to Henry Li and you will not be disappointed.

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elainenelson

24 de sep. de 2012

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I went in to purchase a new 2012, Honda Accord. I was very pleased with the professional and quick service I was given immediatly by Michael Hanna. As I've purchased cars from dealerships in the past, this was by far the easiest, and most successful trip i've made.

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Pablo1313

24 de sep. de 2012

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I visited Planet Honda recently and while I was not actually ready to make a purchase after speaking with Anthony Hartley (sales consultant)he guided me through the featues of the various models. I eventually made a purchase. I am very happy with my new car, and must thank Anthony Hartley and Jay Morris for making my shopping experience a comfortable and rewarding one.

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ditanya

24 de sep. de 2012

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I highly recommend this dealership, they gave me a great deal! They were very friendly, they were very professional and they took excellent care of me! When I'm ready to purchase another car there's only one place for me PLANET HONDA! I plan to bring any of my family members here who are looking for a great deal and a great car!

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Jjug

23 de sep. de 2012

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We traveled almost 2 hours to buy a new Honda. Because my sister bought a new car a year ago and experience was great. Our salesperson Henry was so helpful and made our buying a car so easy.

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Lopez71

19 de sep. de 2012

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I recently upgraded from a 2011 Civic to a 2012 Accord. My vehicle was perfectly fine but I prefer a mid size vehicle. I have always returned to Planet Honda as I get exceptional service from sales to finance to service. In the past years I have obtained an Accord, A Pilot, A Civic and back again to an upgrade. I have also referred my own family members as the staff at Planet Honda is very helpful and knowledgeable on all Honda vehicles. I am absolutely sure I will return. The staff that I have been fortunate to work with knows me enough to cater to my personal vehicle needs.

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MsJazzy

18 de sep. de 2012

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My aunt and I went to the dealer & got greeted by Stanely. We told stanely what we could afford and he made it happen. We went late but stanely stayed as long as it took to get our deal done . We were COMPLETLY satisfied with the whole planet Honda sales team. We gave them a harder time than they gave us! Lol! I would definitely recommend this dealer to all my Friends and Family! We had a semi problem but they turned it all around and made us even happier than they did when we originally brought the car . Stan the Man is who to go see if your looking for a new car.

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melissa002

18 de sep. de 2012

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Joe and Mario are very good at what they do, which was great for me and my first experience leasing a new car. They provided me with the best customer service anyone could ask for and remained completely honest and patient throughout the process. I am totally satisfied with everything Planet Honda had to offer !

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OLA123

18 de sep. de 2012

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EXCELLENT CUSTOMER SERVICE, VERY HELPFUL, AND FRIENDLY!!! SHOWED HIGH QUALITY PROFESSIONALISM AND GOOD WORK ETHICS, AND WAS VERY INFORMATIVE WITH DIFFERENT PLANS TO FIT MY BUDGET!!! HIGHLY RECOMMEND THIS PLACE TO FRIENDS AND FAMILY!!

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klaudia3

12 de sep. de 2012

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I am leasing a car from Planet Honda - my first lease ever. Mario is very friendly, easy-going, and I felt I was in good hands and taken care of right from the beginning of the process til driving out of the lot with my new car. He was able to answer all of my questions and I know that even now and in the future I can always give him a call should I have any questions or concerns. He just made the whole process of leasing very easy and stress-free. Thank you Mario!

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HC Smith

11 de sep. de 2012

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I just bought a new 2012 Civic EX Sedan from Frankie Talarico at Planet Honda via the USAA car buying service. Buying a new car couldn't be easier. The sales price is pre-negotiated between USAA and Planet Honda, so haggling is completely eliminated. Frankie was knowledgeable, friendly, and helpful. He was assisted by Mark Hernandez, who also was great.One little gotcha, which I take complete responsibility for not catching, was the inadvertent purchase of the "safe & secure package (optional)" for $299. It is entered on the purchase agreement above the "Total price of vehicle" line, thus leading you to believe it has already been added into the total price, but it actually added below. I missed that and in my haste didn't realize that I was paying for such an option. I caught the mistake when I was filling out the various and sundry forms to take delivery of the car but it was too late to remove as I had already signed the purchase agreement. Not a big deal, but I really didn't want the option and felt like I had just thrown away 300 bucks.Overall though the experience was great, the purchase quick and easy. Frankie, Mark and the rest of the crew at Planet Honda were a pleasure to deal with. As I was getting ready to drive off Frankie set up my phone's Blue Tooth and loaded my phone book into the Civic's database. I made my first call on the way home. Super!I'd definitely use them again.

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inez001

11 de sep. de 2012

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i am truly very happy with my car and with my salesman stephen march. this was my big purchase and i was nervous and a bit intimidating about how would everything turn out. Steve march was very kind and took his time to explain very question i had and made the purchasing experience very pleasant. since my purchase i suggested my friend and family to go see him...

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jscnln

9 de sep. de 2012

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Luis Cubi was an extremely helpful salesman. He helped me find the car I needed and gave me a great price. Thank you planet Honda!

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lilianapat

8 de sep. de 2012

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The experience at planet honda was very good. I would have loved to have monthly payments a little lower or a lower down payment. Thank you

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kenneth02

7 de sep. de 2012

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Mario was great to work with. He helped me select an excellent car. The way he did this was that he listened to me. I had been at three dealers prior to seeing Mario. Each one was unwilling or incapable of helping me select the right car. I have purchased many cars in the past and expect the "up sell." I hate to be pushed into a gross "up sell" which is exactly what the other dealers tried to do.I had to trade in a 1999 Nissan Maxima. Mario helped me to obtain a reasonable trade-in value. And because Planet Honda offered the option of Hann leasing for a buyer with good credit, me, I was also able to get a fair price. I look forward to working with Mario in the future and would recommend any friend or family member to buy from him.Thanks Mario!

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Whitemagnolias

7 de sep. de 2012

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I have given Alix Saintil an exceptional rating because I was thoroughly pleased with my experience. He was patient and catering to my needs. Most importantly he made purchasing a new vehicle a pleasant experience by the use of time management and efficiency. I have reccomended him to numerous family and friends.

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Clebro

7 de sep. de 2012

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Alix is an amazing salesman he made my experience is easy. After going to various dealers and not getting approved he made it work. I wi recommend him to all my friends.

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antonio flores

6 de sep. de 2012

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honda planet is the perfect dealer and mario calle was real nice to me and found me a great deal on a honda accord 2012

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mw5honda

6 de sep. de 2012

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My experience was very pleasant buying a car from Akira. His professionalism and knowledge of cars was very impressive. I am very happy also that he went over the whole car with me including the bluetooth and how to use my navigation system. I highly recommend seeing him when buying a car.

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Anllely

6 de sep. de 2012

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I purchased my new car in August. Gerry Soares was my sales representative. He was very attentive to my needs and willing to go the extra mile to make me feel comfortable with my new purchase. He takes pride in his work with an all around positive attitude. Buying a car is a stressful time from beginning to end, but, his caring personality and patience, made the buying process easier. I absolutely recommend Gerry as the go to person at Planet Honda. Keep up the good work!

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anon12345

6 de sep. de 2012

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I walked into the dealership to test drive a Honda CR-V for my wife and ended up getting one a few days later. He was attentive and followed up with me. As I walked into the dealer for the first time, I felt at home, not like those other dealers who fight over a sale. Carlos (Akira) made me feel like I was a friend, told me everything I needed to know about the car and helped me get into one. I would recommend HIM and this dealer to anyone looking for a new car. I LOVE MY NEW HONDA!

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TPBruce14

5 de sep. de 2012

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I had a very good experiance at the dealer ship every one was very frendly and helpful, I am going to tell all my friends and family to come and see these guys must say it was the best experiance I've had with a dealer ship.

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aru12345

5 de sep. de 2012

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I received exemplary customer service from Planet Honda - Mr. Gang Wang was very responsive and forthright. I appreciate the service from this dealership!One more thing- they are very competitive on price; the quote I received was $600 better than other dealers.Highly recommended!

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celejenk

4 de sep. de 2012

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I ended up with the car family ultimately wanted within a budget we could afford. They worked all angles to make that possible. This model was two levels above what my original plans were.

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anthony hinton

4 de sep. de 2012

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Had the best car buying experience so far because of Stanley is an excellent dealer. Stanley was affable and very courteous. He was exceptional in putting us at ease and earned our trust totally. He certainly changed our perception of used car salesmen and their mission.

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Mpendicott

3 de sep. de 2012

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Service was clear and quick, and guided me through the whole process with very little hassle. In addition, I was treated with respect and was not cut short of anything.

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orcasweb

3 de sep. de 2012

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Hands down the BEST vehicle buying experience I have ever had. I was given an aggressive online quote for Honda Odyssey EX-L with RES.On 8/29/2012, as soon as I reached Planet Honda, I was greeted the moment I got out of my car. Stephen March was my sales associate. He was very friendly and conscientious about making sure that I got what I was looking for, both in functionality and in service. He went the whole nine yards, and beyond to make sure I was thoroughly satisfied with my purchase. The finance manager was very efficient and experienced. Without exaggeration, spending almost an entire day at Planet Honda was fun and stress-free experience that I will never ever forget.I would highly recommend this dealership and Stephen(sales associate) to anyone who is looking for a new vehicle.Finally - For best price on your vehicle, get an online quote and or talk to Stephen March. You will be happy that you did.

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maramariano

3 de sep. de 2012

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I also have to thank Mrs. Shae for being so kind and patient with me on the phone on a Sunday evening. Mr. Youssef, was a sweetheart we talk little bit about everything, politics, are country, Brazil and Syria. I felt so comfortable with him, that I purchase the first car he show it to me. He was very respectful towards my little girl, my husband and the my friend. He took us for a free Labor Day Barbecue right there at Honda Dealer, and we got to enjoy a nice hamburgers that was being cooked by a Portuguese gentleman( Now I wish I know his name) he was very nice to us. Overall I love the place and the people. Thank you so much guys.

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nettenet

3 de sep. de 2012

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Stanley is an excellent dealer, from the time I entered the dealership everyone was friendly an kind and they get an A+. I was very apprehensive to visit another dealership after having a bad experience days ahead. But the young lady that kept reaching out to me reassured me this will not be the same experience. I took her word on it and my family member confirmed it and I am so glad I did.A BennettSatisfied CustomerP.S. A Hondaian for Life

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yrather

31 de ago. de 2012

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My experience at Planet Honda didn't feel like a regular "dealer" experience...Francis, talked to me in a very friendly manner and made me comfortable. I didn't get a feeling like many other places where it felt like they were going to "get" me...He was straightforward and answered my questions and didn't push me "too hard" into buying the car. He was very friendly with my 5 year old daughter....One of the resons why I purchased my Civic SI from this place (even though it was 5 K over what I was willing to spend on a car, was because of good salesmanship!Thanks

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roberts08

31 de ago. de 2012

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Luis was spectacular as my car salesman. He set me up with with an Amazing Honda Accord Coupe . I am very satified with the service he provided, he was very patient with all the questions i had for him and very into his.I am going to be sending people his way.

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chinitaperez

31 de ago. de 2012

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Excellent customer service! Mr.Cubi was very patiient and friendly, i will recommend Planet Honda to my friends and family. The service here is like no other keep up the good work

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KMB1A

31 de ago. de 2012

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I came to Planet Honda to get an Odyssey for my growing family. My coworker recommended me to Henry and he helped my wife and I to select the model that fit our budget. I liked the selection they had at Planet compared to other dealerships but in the end it was all about the bottom line number and my monthly payments. Henry and Planet gave me the lowest price so I purchased my Odyssey from them. Overall, a pleasant experience.

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CheysG

31 de ago. de 2012

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I had an overall great experience at Planet Honda. Kaleem was a great sales person; he helped me get the car that I wanted in the price range I was looking to be at. He worked with me til the end. I walked out that dealership a happy customer. I was recommended by my cousin and now I know why she would recommend anyone here. My experience was great and I hope once I return my lease, they will be able to put me in another vehicle of my liking and leave content once again. I give Kaleem credit for all he's done for me throughout the process. Good job Planet Honda and please do continue serving your customers well and allowing every customer leave a happy camper!

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Priyankach

31 de ago. de 2012

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It was an excellent experience working with Anthony Hartley on our new Honda Odyssey purchase - he made the whole process very easy for us, highlighted the important options and helped us drive with our new van without any hassles. The best Honda salesman we have met in NJ.

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dboy0308

30 de ago. de 2012

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Staff was very friendly and cooperative. I definitely feel like I came out with a very fair price, and they were making sure I was in and out as fast as possible with all my questions answered.

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cpieretti1

30 de ago. de 2012

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I've bought a few cars in my time and had some good and bad experiences in the dealers. I am proud to say I had the best experience with this dealership. I will now be a loyal customer and will always recommend this dealer.

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joy.wenzel

29 de ago. de 2012

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I went in to buy a car for my dauther and not only were Mike Hanna and Renan Lopes helpful, they were able to find what we needed in our price range. They were hospitable and very amusing as we were waiting for all the paperwork to be completed. I went to a few different Honda dealership looking for a car, but I came back to Planet because of the way your sales team treated and helped us.

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codey.cutter

29 de ago. de 2012

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I was recommended by a friend to Planet Honda because I was considering buying a Honda Accord. My friend worked with Anthony Hartley and was so pleased with his service that she thought I would like working with him too. She was so right! Anthony was terrific. He was patient, considering this was the first time I was buying my own car. He also helped me work within my budget. I felt very comfortable with Anthony's knowledge of the car and with the dealership. Everyone there was very friendly and made me feel very comfortable. I did buy that Honda from Anthony and I am very very happy driving it. I will recommend Anthony and Planet Honda to everyone wanting to buy a Honda. A great Dealership...a great salesman.

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Jbulger114

28 de ago. de 2012

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Another great experience.there is a reason y I keep going back Anthony is the best salesman I've ever dealt with. He works hard to get u the best deal possible. I would recommend him to anyone.

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paolandrea48

27 de ago. de 2012

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I have given Mario Calle this excellent rating, because he was very attentive to my needs when it came to buying my first car. He was flexible with what I wanted, and worked with me in all areas of the sale.

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Deneen1

26 de ago. de 2012

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On 8/18/12, my visit at Planet Honda was a plesant one. The staff were coutious and professional. I would gladly recommend, my family and friends to stop in and view the selection. I was suprised, when I drove out of the dealership with a Brand New Accord. Thank You, Kimberly G.

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Koco83

24 de ago. de 2012

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Three weeks ago Shalitha provided me with Internet prices for a pilot and crv. After narrowing down to a crv and going to other dealerships I landed here. Once I was ready to buy I met w Akira who made this the smoothest buying process ever. We cut to the chase and I made and offer and we got the otd price I needed to be at. I arrived at 7 and was home by 10 with a new crv. Charlie the finance manger even got me a lowered apr rate than I already had secured and made the paperwork as easy, friendly and fast as possible. I highly recommend working with any of these 3 staff.

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gregor111

24 de ago. de 2012

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I was provided with excellent professional service and I am very satisfied with my shopping experience. I would recomend this dealership to all my friends if they decide to buy Honda or any other vehicle.

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Kathy Rhr

23 de ago. de 2012

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This was my first new (used)car in quite a few years. The process appeared to be daunting to me but Stanley Montours was exceptional! He made the process manageable and I walked out of the dealership with my new car just 2 hours after taking it for a test drive - amazing! I believe I was treated very fairly and got a great deal on my car. Everyone was nice, professional and have been true to their words. Stanley is a wonderful salesperson to deal with and I would highly recommend him and this dealership to anyone!

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Tomn26

21 de ago. de 2012

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The experience of buying a car with Stephen March at Planet Honda could be described in 3 simple words "Excellent Customer Service". From start to finish, he was friendly and very patience. I had an excellent rapport with him. Usually, I can't stand car saleman. Of course, all of this wouldn't mean anything if the price wasn't great. Planet Honda's price is aggressive and fair. The overall experience and the quality of work were great. I couldn't ask for a better car saleman or better yet a friend at a great car dealership.

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Pat Mahoney

21 de ago. de 2012

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I had the best experience at Planet Honda today. Everyone I dealt with--Alice, Jay Morris, Michael Hanna, Marco Panetieri--was friendly, warm, knowledgeable, and extremely helpful. I arrived knowing what I wanted, and the staff at Planet Honda worked together to make sure that I went home with the car I desired. There was no pressure to get me to spend more money than I could afford or to talk me into things that I did not want. Today's purchase was my fourth Honda. I have bought my cars from four different Honda dealerships. My experience at Planet Honda was, by far, the very best car-buying experience I have ever had. I felt like Mike and Marco were a part of my family by the time I left! I would gladly refer all of my friends and family members to Planet Honda. They are THAT good!

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devnanik

21 de ago. de 2012

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Mr. Kaleem Wyne is very courteous and polite. my overall experience in buying the car was excellent and pleasant. I strongly recommend him for dealing your next Honda purchase

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Clahue

19 de ago. de 2012

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Great customer service, professional, straight forward and explicit. If you need a car, go and see him. I recommend Henry to all my friends and family, and of course I will be back to Planet Honda for my next Honda.

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bashib

19 de ago. de 2012

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Buying a new car doesn't have to be frustrating after all. I walked into Planet Honda for my first new car purchase (and my first Honda) and was expecting lots of haggling and lots of frustrations and headaches. However, thanks to Mario Calle & Sal Lanuto at Planet Honda, my fears were unwarranted. These two gentlemen made the transaction go as quickly and smoothly and painlessly as possible and within 2 hours (including a test drive), I was signing the paperwork for a new 2012 Honda CRV EX. Mario Calle was an absolute pleasure and made me feel like I was dealing with a friend and not some aggressive salesperson. His professionalism, friendly nature and warm smile put me at ease throughout the entire process. I can't say enough good things about Mario -- he's as good as they come. Even when I thought pricing negotiations would fail, manager, Sal Lanuto eventually came through with a fair offer and a deal was made. I'd recommend Planet Honda and if you should visit there be sure to ask for Mario & Sal ! -Barbara-

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jeanrios

18 de ago. de 2012

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Luis Cubi know's what he is doing and is very frindly... I would refer family and friends to go and see him... He explain's everything... He answered all our questions...

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Lopez71

16 de ago. de 2012

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Over the last few years I have purchased and leased 4 vehicles. I have also referred my family members. The staff at Planet Honda is always helpful and knowledgeable from sales to service. Every visit has been a great experience! I know I will be back :)

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gbrogs

11 de ago. de 2012

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This is my second time dealing with this dealership. Each time the customer service is great. The salesman's knowledge of the vehicle is great and overall personality is wonderful. I would defininately recommend this dealership.

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Rjs319

10 de ago. de 2012

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Kaleem made buying a Honda easy and best of all he gave me a good deal. Moreover Kaleem is very patient and answered all our questions and made sure we got exactly what we wanted. At one point the dealer didnt have the color we desired but he went through the trouble to find the vehicle in color we wanted from elsewhere. Overall it was a great car buying experience

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thebigfin

9 de ago. de 2012

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Frank and Mark were a pleasure to work with. This is the 3rd or 4th car that I have purchased or leased from Planet Honda. I highly recommend Frank and Mark.

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elcamp

5 de ago. de 2012

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+1 for paulette and the team at planet honda. Definitely the place to go for great cars and great customer service. Got a good car without the hassle.

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aadurbin

5 de ago. de 2012

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Yousef demonstrated excellent customer service with me today. He made me feel very comfortable and confident without pressuring me. He showed class and professionalism in the way that he gave me all of the necessary information to make the best decision for my budget. I would recommend Yousef at Planet Honda to anyone looking for a caring, understanding and knowledgeable salesman.

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CCChen

2 de ago. de 2012

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We went to Planet Honda for a certified use car and the sales rep Danny Boye is very friendly and patient salesperson to help us find our 1st Honda car. He showed us all the stocks that we might be interested in, and did the test drive. He also continued to follow up with us and work out a deal. We would recomment Planet Honda to our friends!

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Debra00

1 de ago. de 2012

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Paulette demonstrated a breath of knowledge that is missing from most dealers and agents. After visiting 3 other dealers, I was finalky able to find a car for me with her help. I will defies rely recommend her to my peers and friends.

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nitsberg

31 de jul. de 2012

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We had a great experience buying a car at Planet Honda. Our salesperson and the manager were so helpful and accommodating. We came looking on a Friday and drove home sat. with a new car.

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kellyjoey1234

31 de jul. de 2012

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My daughter was buying her first car and Stanley was very cheerful,helpful and knowledgeable.We saw the car online and although they added $995.00 to the certified price after we got to the dealership, Stanley did his best to get us a good price on our trade-in.He could only do so much as a salesman, and it was because of the feeling that he was on our side, we went thru with the deal. I would recommend this dealership, because of Stanley,their large selection,their internet prices and their courteous employees.I would recommend being on your toes in reference to the additional service plans they try to slip in with your payment in the back room of the dealership.All in all, my daughter loves her new car and Stanley should be commended on his sincere demeanor and the manner in which he presents himself!

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Adellb

31 de jul. de 2012

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Kaleem was very patient. He made me feel at ease and extended himself beyond his working hours. He made every effort to give me the best deal possible. He never pressured me into accepting anything I was not comfortable with.

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Ssjc427

31 de jul. de 2012

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Brian was a great help being my first time looking to buy a car on my own I had several questions he patiently answered and gave me the best deal possible.

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chrisdecem

31 de jul. de 2012

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Salesman was very knowledgeable with all cars on hand. Treated me with respect and politeness. Very straight and to the point. Would recommend everyone to ask for Brian.

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Rememberme10

31 de jul. de 2012

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This was the forth car I have bought at planet Honda and I will be coming back again because of the wonderful service I always get. Brian was great made it quick and easy. Answered all my questions and called me to make sure I loved the car. Thanks again you guy are #1

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dwalker_5

29 de jul. de 2012

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Luis and the staff were very helpful and determined to make my experience pleasant and to make sure that I got the best deal possible.

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sharonb539

28 de jul. de 2012

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I had a great experience at Planet Honda. My sales consultant, Danny Boye, was extremely friendly and helpful, and I think I got a great deal on a used 2012 Honda Civic. I would definitely recommend this dealership, and Danny Boye in particular as an excellent sales consultant.

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blend

28 de jul. de 2012

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I went to Planet Honda and waited for a few minutes and nobody helped me. As a salesperson approached, I asked if someone can help me as I am interested in a new car. I told him, give me your best price and he quotes me MSRP. Really??? He states that he is trying to make a sale and I am trying to buy and what is my price. I asked him what is the best offer and still wanted to quote MSRP and now I am getting tired on this game and was about to walk out. He then stated a number and said will this be good and I stated that yes but will need to consult with my wife and will be back tomorrow as it sounds good. In his defense he did say he had to speak with his manager. That afternoon I tried emailing him as well as contacting him by phone with no response as I wanted to be there early and buy the car. About to give up until he called. I wanted to confirm if the price was good and he stated he couldnt say over the phone. I asked him what are the possiblity of that price and he stated that he does not think it was unreasonable. I told him great as I do not want to come over there and find out differently. In my mind that means yes as he couldn't state it over the phone. I get over there the next morning a few minutes before it opens and spoke with him. As I told him the price we agreed he said he had to take it to his manager. In the meantime while talking to us, another customer greets him and he stated to them that he will only be a few minutes with me. I am thinking great, its a done deal. He comes back and the price he quotes is 1,400 higher than what he led me to believe. Now I am upset as I woke up early on a Saturday to come down expecting to buy a new car and then get another quote from him. What makes me more suspect is that he tells the other customer he will be only a few minutes. Does that mean he knew the deal would not go thru or did not care for us and wanted to service the other customer he seem very friendly with. This has been a bad experience from the start with no attention until I had to ask for help, getting a salesperson that haggled at MSRP and then tried to switch his price. I heard great reviews about this place and really wanted to have the Planet Honda experience and be a loyal client as in a couple of years I would need to buy cars for my kids. But I cannot recommend this place based on the experience I had received.

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Charina

28 de jul. de 2012

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Im happy with my car is nice and the employer are so friendly and they have all diffrent car for all people and we have great experience thanz yousef

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keepitmoving

27 de jul. de 2012

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I found working with Almaurice Russ to be a pleasurable and professional experience. He steered me to the vehicles that met my needs and interests. He assured me that my purchase was one that I would not regret. I will refer my friends and family to Planet Honda NJ.

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romelmd

27 de jul. de 2012

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I had a great experience at Planet Honda buying my new 2012 HONDA ACCORD SE. Talk with Kaleem Wyne and he was excellent in his service. Very knowledgeable, courteous and respectful. Gave us a nice deal what we had expected. I would recommend him if you are visiting at Planet Honda. Also in financing department talk with Margaret Cummings to get all the paperwork done. She is also very courteous and respectfully. My overall experience with Planet Honda was really great with no stress or any pressure.

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lindacapule

27 de jul. de 2012

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Everybody is warm and helpful! Kaleem called me home to find out how I am doing with my new car. I would highly recommend this dealership, and especially Kaleem. The sales Manager, Chigbo Mbaekwe was very nice, Marco Panetieri helped me and explain everything about my loan.

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kceus.kc

27 de jul. de 2012

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This was my first time buying a car by myself. I had many questions and concern and Mr. Stantley made this scary experience a comfortable one. The reason why i gave him the above ratings is because he was patient, and complete honest with me. Any questions that i ask he had an answer for it and if he didn't, he found out for me. He made it easy to reach him. Thanks Mr. Stantley, and ill see you next year when my brother is ready to buy his car.

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12CRV2012

27 de jul. de 2012

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Anthony Hartley was my salesperson. He did an excellent job working with me throughout the buying process. He addressed all of my concerns, worked with me on all of the paperwork, and explained the functions of the vehicle. His customer service was great and he made himself available for any future questions that I may have. Jay Morris, the sales manager, was there at every step of the process to make me comfortable and to help with any questions that I had. He followed up with me following the purchase to make sure that everything was good.Margaret Cummings worked with me on the financing. She was very patient in explaining the paperwork and process.The overall experience at Planet Honda was good and I would recommend Anthony to friends and family looking to purchase a vehicle.

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brando1965

27 de jul. de 2012

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the service was good and and i was treated well and fair i would recomend this dealership to anybody i know. im sure they will b treated the same

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DinaD117

25 de jul. de 2012

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I had a wonderful experience working with Jay Morris & Steve March in the New car sales. They have really made my experience at Planet Honda a memorable one and i defintely will continue doing business with them! Awesome Job!!

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Laneudy

24 de jul. de 2012

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Mario Calle and Sal Lanuto gave my parents and I an excellent experience on our two new purchase. Their great service helped us recieved a great deal on two new cars and made our experience at planet houda(rt 22) unforgetable. Thanx guys.

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kmt704

24 de jul. de 2012

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Al was extremely helpful and considerate. He was patient and I will be referring all of my family and friends to him. Thank you Al.

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mattmcl34

24 de jul. de 2012

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Yousef was very nice and patient with my wife and I as we searched to make our first car purchase together. We had a million questions and came back multiple times to find one that worked for us. We liked Yousef so much, we asked for him by name when we came back. At first, we were not able to agree on a price, but Yousef kept working towards getting a car in our price range and when the opportunity presented itself, he called us and told us to come down. And true to his word, we were able to get it done. I'll definitely be back for my next car.

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Edykell

24 de jul. de 2012

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Henry was a great help in looking at new car. There is not another dealer there that I would buy a new Honda from. He has always taken the time to find any answer for me and responded in a timely fashion. I highly recommend visiting Henry for your next purchase.

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lee95

24 de jul. de 2012

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Went to Planet Honda to check out a Honda Pilot. After meeting with Al Russ, he showed me a few Pilots and I took a couple of road tests. Al Russ was very patient and helpful in helping me pick the car I wanted. I would recommend friends or anyone who is interested in purchasing a Honda automobile to see Al Russ at Planet Honda. He will not rush or pressure you to buy a car.

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pmirza

23 de jul. de 2012

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Mr. Kaleem Wyne is very courteous and polite. my overall experience in leasing the car was excellent and pleasant. I strongly recommend him for dealing your next Honda purchase.

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mkoomson

23 de jul. de 2012

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They were so helpful to me. very friendly, kind and the offer was excellent. Am so greatful to have meet them. My experiece was AMAZING.

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britney78

21 de jul. de 2012

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Anthony was awesome! Took good care of me and I am very happy with my new Pilot! Other dealerships were not as friendly and helpful, and this is why I will always be a repeat customer because of how well Planet Honda always treats me!

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gbabe

21 de jul. de 2012

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Awesome customer service. Yousef did an amazing job on helping me find the perfect car for me and my family. I would def. Recommend this dealer, and Yousef specifically to my friends.

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mom2

20 de jul. de 2012

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This is the second purchase of a car we have made in 7 months. My experience with Michael Hanna and Planet Honda was such a positive one that I recommended the dealership and Michael to my son. I find purchasing a car to be a stressful ordeal. Michael listens to the needs of the customer and tries to make the experience as stress-free as possible. He goes above and beyond his job description in serving anyone who walks into the dealership. Michael is professional in imparting information, as well as, dedicated to providing service to his customers.We have no reservation in recommending Michael Hanna and Planet Honda.Rose WassermanDavid Wasserman

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mesodi

18 de jul. de 2012

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We had the best experience at Planet Honda. Sal Saleh and Jay Morris were amazing. They went above and beyond our expectations and needs.We would definitely without any reservations recommend Sal and Jay and this dealership to anyone who is looking for a good deal. They were truely very accomadating, courteous,informative and helpful.

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deeon3

17 de jul. de 2012

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Both Stanley and Levie assist me in completing the goal of obtaining my car. They were friendly and patient. I will recommend my family and friends to work with both staff members.

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Cfloyd74

14 de jul. de 2012

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he was courteous and knowledgeable. Mario knew his tuff and I appreciated his integrity which is important when spending a large amount of money. Thanks Mario, see you next time!

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noemi411

12 de jul. de 2012

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My husband and I were so pleased with Anthony. He was abolutley such a pleasant person to deal with. I will most definatley recommend my family and friends to deal with him. Thanks again Anthony and Planet Honda!

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petr

12 de jul. de 2012

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My experience with Planet Honda was incredible. In a world where car salesman and saleswomen have bad reputations I can honestly say that my positive experience with Planet Honda, and most especially with Micheal Hanna and Jay Morris, have proven that car salesmen and saleswomen can be and are honest and trustworthy, not to mention kind and nice people. I had a particular car in mind and a particular price. Michael Hanna and Jay Morris both worked along with me to help me get the new car I wanted at the price that I could afford. They were fair and honest. I highly recommend Planet Honda to anyone looking for a good car with a great reputation. Should you choose to shop at Planet Honda make certain that you ask for Michael Hanna who is an absolutely incredibly nice guy and HONEST. Mike's boss, Jay Morris is top notch and will work along with Michael Hanna in helping you get the car you need and want at the price you can afford. I am completely satisfied and will gladly refer my friends or family members to Mike and Jay at Planet Honda without any reservations whatsoever.

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cslaterjr

10 de jul. de 2012

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Anthony worked with my wife and I to find the best deal that fit our budget. We needed two vehicles and Anthony worked with us so that we were able to meet our needs. He was very straightforward with us, extremely professional, and very personable. Jay Morris and Fred Gardiner helped complete the deal and were both very professional as well. Overall these gentlemen made what can be a painful experience as smooth as possible. All three explained what was taking place at the various stages of the sale and always made sure we understood and were clear on what the details were. I would recommend Planet Honda to anyone looking for a vehicle and would recommend they work with Anthony to find a vehicle that met their needs and a deal that fit their budget.

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sakinahm

9 de jul. de 2012

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They really worked with me to get me a car in my price range. It was a bit rocky at first, but things worked out in the end, so overall a good experience.

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CMterr

9 de jul. de 2012

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I visited Planet Honda with a Honda Accord that I had already leased from them. The lease was not yet due but I was ready to explore my options. I liked the Accord but didn't want another one. I was really looking for a 4 wheel drive vehicle and probably not going to lease a Honda next time. My opinion definitely changed when I worked with Anthony Hartley. Anthony was a very professional and courteous salesperson and helped convince me that their was a Honda to meet my needs.Anthony is an excellent salesperson. He got the job done without being overbearing and making me feel rushed or over sold. This was the first time I had looked for a car by myself and it was a very challenging experience. Anthony made it comfortable.I think your dealership offers fine service and everyone I met was very helpful. Anthony is a real asset to you company!Sincerely,Carole T

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carlavigs

9 de jul. de 2012

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kelvin went way above just being an employee, he actually treated us like we were his friends, and saved us another 3 hr. drive , not mking another trip really made our day, and all because we came to pick up our new plates and mentioned we'd have to make another trip for a part we ordered. He checked stock, and got the part put on WITHOUT an appointment, on a SAt. Then lent us his car to go have lunch while they worked on our car,GREAT GUY, wonderful experience. Yeah Kelvin!

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nunu1105

6 de jul. de 2012

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luis cubi was a very good sales man he had a good additude,people person took his time with us going over everything i would recommend him to a raise or a promotion thats how good he was alot of the sales men that i ever delt with always just wanted to make the sale but he was very kind and formal to us and when i left planet honda i was very happy with my new car and the service he provided thank you!!!!!

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Caribou4

4 de jul. de 2012

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Best car buying experience for me ever, these guys make you feel like family.I will definately be a repeat customer. I feel like I wasted my time going to other dealers.

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prees

3 de jul. de 2012

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I have now leased two cars through Planet Honda and it is solely because of the relationships I have formed with Ed Amorin and Stephen March. Their professionalism and curtesy is excellent and they have always made me a happy customer. Any problem that I have had with my vehicle, brake pad recall, oil change, new wipers etc. they have helped me with and treated me with the upmost respect. I would absolutely recommend Planet Honda to friends and family and I look forward to being a customer there for a long time to come.Patrick Rees

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moe1977

3 de jul. de 2012

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Excellent customer service, helped us find out which car suits our family and our budget!! The staff was very friendly and courteous, and I would highly recommend this dealership to my family and friends.

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shargrove

3 de jul. de 2012

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One i can say about Planet Honda they have good cotomer service soon you pull up to the lot they greet you with a smile and hello I was happy with the sreave from the Sales person Cliff Sarpong so I will reference my family, friends and people I meet to go to Planet Honda on Rt.22 in New Jersey

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JEC45

2 de jul. de 2012

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This was our third lease from Planet Honda and the last two times we have had the pleasure of working with Mike and Ed. Their knowledge of product, courtesy and willingness to work with my wife and I to select and lease the right vehicle for our needs and at a reasonable price.We were delighted with the experience, as we have been in the past. Our initial contact was with jeremy and he advised us of the sales that were going on at Planet Honda and that we could turn in our current lease and get a new car and lease, which worked out well for everyone.

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Eduardo01

1 de jul. de 2012

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My first time buyin a car was a very good experience mario and sal were very helpfull cant ask for more they help me in every way they could i will send family and friends to planet honda.

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abadawy1976

1 de jul. de 2012

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i went to planet honda hopping i can trade my 2011 mitsubishi car in a honda brand.i met the sales person mario calle and he did a great job with me.i did trade my 2011 mitsubishi lancer sportback in a honda accord 2012.i was very happy and satisfied about the deal.i never got that deal before at any honda dealers or mitsubishi dealers.mario calle the sales person was very friendly and very professional.

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Mderiee

30 de jun. de 2012

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I'm not an easy car buyer to deal with. I do my homework before hand and know what I want at what price. Smile-less, I have to admit, I gave them a hard time as Jay kept repeating...'we want to make you happy'. Throughout the entire dealing, I must say, both Stephen and Jay were extremely polite and charismatic to the point that it eventually brought me to a smiling state. Their patience with me was impressive and although I almost walked out twice, prematurely, I remained to hear them out all due to their positive attitude.(I've walked out on many sales people because of their attitude,which means more to me than cost).By the time I left, 6 hours later, I was indeed a happy camper. extremely elated with the deal I received, but more importantly, because of your impressive staff.I rate you 5 stars and will be back in 3 + yrs.Thanks,MDR

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Santos_Ronquillo

29 de jun. de 2012

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Our experience at the dealership was amazing! We were greeted by very friendly employees. The team was very attentive and helpful throughout the entire process. Al was very easy going, patient, and kind. Overall, this is a great dealership to purchase a car.

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benrique89

26 de jun. de 2012

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I have given Luis Cubi all 5's best he was very helpful. He found the car I wanted and kept all his promises to me. He was patience and kind he work with my budget and stayed in that range he also made sure that I left the dealership loving my car This is the second time that I bought a car from planet Honda, but this experience was hundred times better then the last time. I look forward to buying my next car from Luis and I will be Recommending Luis to all of my friends and family.

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Demoses

26 de jun. de 2012

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Our recent car buying experience was fantastic! It was an easy, stressless transaction that I would recommend to anyone. My sales person was Henry Li he was knowledgeable, helpful, friendly and honest! I highly recommend Henry and Planet Honda.

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Jimbr

26 de jun. de 2012

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Henry Li was our sales consultant. Henry is very professional, perceptive, well informed and made the process of purchasing a new car very easy. This is the first time my wife and I actually felt we were treated with respect and were able relax through the purchase of our new Accord.

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kimjenove

22 de jun. de 2012

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As a young lady going in to buy a used car on my own, i was a little scared. however my salesrep Al reassured me that i had nothiing to worry about. I did my homework on prices and the car i wanted. with that Al took his time and researched the perfect car for me. all the staff at plant honda were nice, outgoing, and willing to work with me. If i hear of anyone going to buy a car, plant honda is where i would send them!! and Al is who i would send them to see!! thanks you plant honda and of course Al. without Al i dont think my experince would have been soo much fun!! I also want to give a special thank you to Fausto. He was extremely helpful. And went above n beyond!! Thank you again plant Honda!!!

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danielm9

22 de jun. de 2012

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Itt took 2 hours to be quoted a price on the first day. I was told a price by the salesman and the manager ok'd the price for a new car. We told them we would return the next day. We returned with certified check in hand. And they no longer honored the deal which we were promised. The salesman acknowledged the original deal we have made. And stated he can no loner give It for tthat price due to there being one left on the lot. The price went up 4000 dollars from the original deal. Wasted 3 hours total, not including time on the road. The dealership is dishonorable. Really disappointed that I was lied too.

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inez200

22 de jun. de 2012

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All of your staff were very courteous and helpful, they were able to help us figure out the best vehicle and payment schedle to fit our needs and budget, and put us in a car we actually like. i would recommend them to all my freinds and family. come see eddie a and frankie t as well as mark h!!!!

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cathyp908

21 de jun. de 2012

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Luis was wonderful to work with, we told him what we were looking for and he was able to find the exact car we needed. He handled all the paperwork quickly and did a great job!I would recommend for sure. Thanks!

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headmoe

21 de jun. de 2012

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Unfortunately, this website only allows you to write a review per dealership experience and not per dealership per employee experience. The latter would allow for a more comprehensive, clearer and readable review. So, the following review is comprised of 2 reviews; the first for Luis Cubi and the second for Jamie Vasco. Review: Luis Cubi: On Wednesday June 20, 2012 i came to Planet Honda for the express purpose to checkout 2 honda civics i had seen on their website. You see, my 2001 honda civic ex brought brand new and driven out from their showroom had, after giving me 204,000+ miles, been leaking antifreeze for about 2+ weeks. Seeing that the time between feeding it antifreeze was dimishing between a few days to a day, it became clear that after 11 years of no engine/transmission problems it was time to say goodbye. And so, i met Luis and told him about the 2 cars i came to see. I also told him that i was in the market to purchase a used civic, within a week. Luis showed me the 2 cars i came to see and like any salesperson would do offered to go for a test drive in each but, i declined only because after driving my civic for 11+ years i was pretty much knew what the ride would be like but more importantly i was confident about the reliability of the civic itself. One car was a 2010 civic-lx and the other was a 2009 civic ex. The 2010 model was a coupe whereas the 2009 was a sedan. Together we may about 10 ten trips so i could look at the cars, sit in them, play with the controls then back to the office to talk about a deal and then back again to the cars. Through all of this, luis showed extreme patience and a great attitude. He was extremely serious about getting the best deal for me; they offered a lower rate, and a deduction for customer loyalty and even guaranteed they would place a hold on one of the 2 cars with any money for me only for the promise i would come back and make the purchase from them. In all, we spent approximately 7hrs looking at cars and talking about a deal. Even after all of that i decided to go home so i could have some time to myself to decide between the 2. Thats when luis somehow figured out why i was so hesitate about making the deal then; you see, he figured out that i was leaning towards the 2010 model though it had more than twice the milleage (21000 compared to 9000) than the 2009 because it was a coupe and the 2009 was a sedan. That's when he asked me to give him a little more time while he got some managers involved. He didn't tell me why, but i felt it was the least i could do after all the time he spent with me and the deals he was able to get. He came back in about 10 minutes to tell me that his manager's had located a 2009 civic ex coupe with only 12000 miles; it was being detailed at the time luis and i was painstaking searching the lots.The bottom line here is that all customers are not the same; some are unwilling for whatever reason to disclose exactly what it is they really want and that can leave a salesperson at a disadvantage. That is of course if the salesperson isn't smart, cordial and persistant. Luis had all of these qualities and because of that, i left there that day with the car i WANTED! Thanks, luis for your time and your patience and for the deal you was able to get me for the car i really wanted. Also, thanks for throwing in the door guards and pin-striping too...:-)Review: Jaime VascoThis review should be read after reading the one i wrote for Luis Cubi. You see, Jaime is the manager that luis worked with and who was able to get the fantastic deal and deductions on my 2009 civic ex. Moreover, it was jaime who was able to discover that the car that would make me the happiest was currently being detailed. Now, here's the good part; jamie who had already offered to lower my finance rate, and give a customer loyalty deduction and give me a few hundred on my worthless 2001 civic ex and then place a hold the car of my choice till i come back to purchase it that weekend, ended up not only giving me all that but the 2009 civic ex he found he even reduced the price on that. You see, the 2009 civic ex he found was one with leather plus an on-board navigation system. He worked all that in for a little more than 300 dollars more than the price i would've paid for either the 2009/2010 models i had come to see. Jaime spent considerable time with me to determine how we could come to make a deal. He could see that i was extremely impressed by the 2009 civic ex-l/nav he had found but that it was considerably more than i was willing to shell out. I'm not sure why he did it; perhaps he appreciated the loyalty i showed planet honda over the years by having virtually all my servicing done there and yet, he kept telling me that he wanted me to leave that day as a happy and satisfied customer. Maybe it was more of the latter; customer satisfaction was at the top of his list.Jaime took time to get to know me; what i did, where i lived. He was mostly intrigued with why i came to planet honda to have my car serviced since i lived about 50+ miles away. I told him that i had purchased the car from planet honda and decided to return their for my couple of maintenance checks. I found the service techs very friendly and they did good work so i kept coming back in spite of the drive. Nonetheless, as we were talking Jaime was crunching numbers seeking to find some sort of middle ground where we could agree. At the very end, i told him that the 2009 car was just too expensive and that i would go home and decide on 1 of the 2 others i had come to see. It was then that he asked me at what price, no matter how crazy it was, that i would be willing to make a deal that day. He also said he couldn't guarantee anything but he just wanted to know the price and so, i gave him a price that was about 300 dollars more than i was going to pay for either of the 2 civics i had come to see.Jaime left to speak with some other managers and after about 15 minutes or so, he came back to me with a big smile on his face and said deal!. I'm writing this review and i still can't believe that i left planet honda with that much car! First, just having a ex coupe would make my day but, to get a leather interior and an onboard navigation system too was unbelievable.So, all dealerships, sales consultants and sales managers are not all the same. Many people liken the process of buying a car like going to motor vehicle, but thats not my experience at planet honda. Jaime was more concerned that i get the car that would make me the happiest; he knew i was prepared to purchase one of the other 2 that weekend but he knew i would be settling for 2nd best. Somehow, he was able to work with the other managers to get a price that felt good about spending and with all the extras.The bottom line, is that Jaime and the other managers and sales consultants at planet honda place customer satisfaction at the top of their list. Thats why i came back to purchase another civic and thats why i will continue to drive out of my way, 50+ miles to have this one serviced too. Thanks Jaime!Lastly, i should mention that the above rating applies equally to both luis and jaime. Perhaps, the website might consider to allow reviews per dealership per employee in the future....

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Bbcc

19 de jun. de 2012

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Henry Li made the overall buying process a very pleasant experience. He took the time to listen to our needs and helped us make a decision that we were very comfortable with. He treated us as though we were a member of his own family and wanted us to drive away happy. The delivery of the new car was prompt and exceeded our expectations.

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DarleneMathis

19 de jun. de 2012

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My visit to Planet Honda was very successful. Upon my arrival, I was greeted with smiles and a warm welcoming. Al Russ was my saleman. I would recommend him to anyone. I came in not knowing what would happen with trying to trade my minivan in. Not only did Al help me trade in my van but he created a good bargain that was acceptable to me. Thank you, Keep up the good work. - Darlene Mathis.

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juca_cruz

18 de jun. de 2012

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In a few words: My experience with planet honda was unlike any I've ever had.My wife wanted to replace her old Hyundai Elantra for a Honda CRV (after some previous research, she decided to go to this Dealer first, why? Because it's close to Costco :P) Anyway, once we parked Paulette was already waiting for us (really nice person, on her particular way).She was the best rep. I have ever come into contact with, she went above and beyond, she made us feel like my wife and I were her only clients and when I or my wife had any questions she answered every single one of then and believe me we had a lot. Planet Honda is lucky to have someone like Ms. Cowan on their team.The negotiation process was a little bit sour (my wife is really good doing that!) because the sales manager (in the middle of the negotiation) left her talking by herself (I got really upset, I told her: "you know what Let's go!" - we were buying in cash in order to get a better price), but thanks to Paulette they didn't loss our business.Also, Delio Countinho on the finance department was SO NICE and patient, while working with us in getting ready my wife's new ride (by explaining some additional warranties and guiding us through all the paperwork).Thanks to Paulette and Delio efforts we didn't go to another dealer (Autosport Honda).And the end of the day (before we left the dealer), the sales manager gave us the last documents (signed by him) and was really nice, however I won't forget that thanks to his attitude towards my wife (probably a 2 minutes lack of attention - like Delio told us, apologizing on his behalf - Delio is what I call "someone who really wears the company's colors proudly", but I felt it like a Lack of respect) he almost lost us as customers.Anyway, my wife is happy with her new ride and I'm glad with the overall experience.I'll consider Planet Honda in my top 3 dealers when looking for my next ride.

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paulaanderic

16 de jun. de 2012

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Luis got me into a car on the spot! I have bad credit and did not have a large down payment, but he was able to work with me and get me a great vehicle. My expectations were exceeded. He was also extremely knowledgeable about the vehicles in general. I was impressed.

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jlee16

16 de jun. de 2012

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It was my dad's second time at this dealer and my first. After my unpleasant experience the first day, didn't think I would return but because of certain reasons, we decided to go back. Jerry was a pleasure to work with, Chigbo as well. Everything worked out quickly and was thankful to be done so quickly. This totally made up for the extremely bad service we had received the day before. Very content with our purchase and would definitely refer others to go back to Jerry.

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candtobin

15 de jun. de 2012

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I worked with Gerry Soares and Levie Frink, who made the process of buying my new car a breeze. Gerry was very thorough about explaining the features of the CRV, and Levie made the paperwork process go very smoothly. I would definitely recommend this dealership to anyone who wants a good deal, and fast, friendly service. candtobin.

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oiljaaa

13 de jun. de 2012

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This dealership has a huge selection to chose from and the staff was helpful and easy to work with. I would recommend this dealership to my friends and family.

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aaronhouston

12 de jun. de 2012

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Stephen listened to every little thing I was looking for in a new car, then took all the time needed to go over all options and possibilities with me. We went on a total of four test drives to narrow down the search and make sure of the right car for me. After that, he and Mark worked together to get the Accord I chose down to a very nice price. Later that night, I went back to Planet Honda with my wife and made the deal. Stephen and Mark stayed well after closing to make sure all went smooth, and we left happy. I would definitely go back in the future, and recommend these guys to anyone I know who's looking for a new ride!

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mylifemysoul

12 de jun. de 2012

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At first, I was very skeptical of my ability to get a car, with Planet Honda being the 3rd dealership I'd walked into within the span of 4 weeks. I had even considered cancelling my appointment with them. I used public transportation to get there, and made sure I got a return ticket to get back home, because I was sure I wouldn't be able to qualify for a loan.But, my gut said "give them a try", and I'm glad I did! Shannon, Greg and Joe from finance were very friendly, helpful, and after filling out the forms, within about 15 minutes, Joe has his hand extended to shake my hand. I was quite surprised, and the monthly payment is within my budget.Not only did they detail my 2006 Accord, but gave me a loaner until the next day! That is what I call customer service, in every true sense of the word!Of course, my return train ticket didn't get used, but it will be a constant reminder of my experience at Planet Honda.The third time's a charm!Thank you Shannon, Joe and Greg!

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lucky13x

12 de jun. de 2012

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Great customer service. I'm happy with my vehicle! Was taken care of right away and the staff was very friendly. Great, comfortable place. Will be going back for all of my Honda needs. Thanks!

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thecap

11 de jun. de 2012

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Overall, I was completly satisfied with my lease with Planet Honda.Sales rep Spencer Rudloff went above and beyond to make my first visit to Plane Honda and very good one.

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ikeoleka1

11 de jun. de 2012

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I received an excellent customer service, totally opposite what my perception was about car dealers before stepping inside Planet Honda. The two gentlemen that assisted me were very clear in answering my questions, and i could'nt be happier.

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merv94

10 de jun. de 2012

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planet honda has awesome service they get you in and out very quick, very nice people helping you purchase your next car. They explain everything step by step so you will not be confused.

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mrkeyboard27

10 de jun. de 2012

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Found this dealership excellent. Have bought several Hondas from Planet Honda over the years because I have found this dealership the best. Have bought 3 new Hondas within the last month. Sales people were very friendly and knew their product. Answered all related questions. Would highly reccomend going to Planet Honda for your next purchase

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teachermom

9 de jun. de 2012

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My experience at Planet Honda was made very pleasant by the knowledgeable and caring staff. Everyone was very friendly and I felt no pressure while deciding on a car. I have leased cars with them in the past and will continue to do so in the future. It easy to recommend a dealership with such wonderful employees!

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jessiex3

8 de jun. de 2012

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very kind, very friendly, good price, very helpful. i am very happy with the selection of cars that i saw. i am very happy with planet honda. i would go back.

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leocandidate

4 de jun. de 2012

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ON SATURDAY JUNE 2ND 2012 I WALKED INTO PLANET HONDA ON ROUTE 22 IN UNION, NJ, I WAS CONSTANTLY SEEING THE PROMOTIONAL COMMERCIALS ON HOW GOOD OF A DEALERSHIP THEY ARE SO I DECIDED TO GIVE THEM A TRY. I WALKED IN THERE WITH A ATTITUDE BECAUSE I THOUGHT I WAS GOING TO GET BS AROUND BECAUSE MY ATTITUDE HAVE ALWAYS BEEN THAT COMPANIES SAY WHATEVER THEY HAVE TO SAY TO GET YOU DOWN THERE AND THEN ONCE YOU ARE THERE ITS A DIFFERENT STORY, BUT I WAS WWWRRROOONNNGGG AS I WAS WALKING INTO THE SHOWROOM ENTRANCEI WAS GREETED BY MR. LUIS CUBI HE INSTANTLY STARTED TO JOKE WITH ME AND KNEW AUTOMATICALLY WHAT KIND OF CAR I NEEDED. MR. LUIS CUBI SAT DOWN WITH ME AND CONSTANTLY ANSWERED THE SAME QUESTIONS I ASKED OVER AND OVEER LOL, HE WAS VERY PATIENTVERY PROFESSIONAL AND VERY FRIENDLY...HE MADE ME FEEL LIKE HE WAS SOMBODY I KNEW PERSONALLY WE GOT RIGHT TO THE PAPER WORK AND HE DID EVERYTHING POSSIBLE TO MAKE SURE I WENT HOME WITH A CAR AND I AM NOW THE PROUD OWNER OF A 2011 DODGE NITRO...I HAVE RECOMMENDED HIM TO MY FRIENDS AND CO WORKERS AND AS LONG AS HE IS THERE I HAVE NO PROBLEM COMING BACK TO PLANET HONDA ON ROUTEE 22 IN UNION, NJ TO PURCHASE ANOTHER VEHICLE IN THE FUTURE. SINCERLY MR. J GAINER

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loislindo38

4 de jun. de 2012

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luis was a very good sale person I would recommend to anyone.he do good job for your dealership thank you luis for helping get my tuck

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anthonyselby

2 de jun. de 2012

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Excellent! Top Notch Customer Service!! I've had the pleasure of doing business with Planet Honda (Union, NJ) since 1989. I'm so very pleased that the customer service has remained at such a high level!Kaleem Wyne was outstanding in demonstrating superb customer service!! He is a definite asset to Planet Honda and to the Honda Corporation as well.I've always felt that I was a part of the Honda family and Kaleem made certain that I continue to feel that way.I've worked in the corporate sector, retail and currently I am a professional firefighter (City of Paterson. I will absolutely recommend other patrons to share in the experience!!Sincerely,Anthony Selby(p.s. - Love this 2012 Honda Pilot EX!!)

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1Tootie

1 de jun. de 2012

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My experience at Planet Honda was a very good one, I was able to test drive a few cars and decided on the one i really loved, Jose was exceptional, he even demonstrated all the features in the car and even programmed a few numbers into the bluetooth I was grateful, Jay showed genuine concern on me getting the best warranty, the coffee was also good, yes i would reccommend Planet Honda to anyone Thank you for great experience

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jacksendao

1 de jun. de 2012

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michael and jay were very helpful and made our purchase very easy...thanks guys we were torn between the civic and the mazda 3 and we were sold on the civic and beleive we made the right choice

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icha0919

31 de may. de 2012

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I could not believe how fast and easy the process was to buy my new car. Michael Hanna was amazing, he was very helpful and knows how valuable time is to his customers. I was out of the dealer in less then fours hours. Just in time to drive my daughter to her Junior prom, which made my daughter very happy. I also want to thank Margaret and Kelse that made this process alot sweeter. You guys get 5 stars from a very satisfied customer.Thanks so much! :)Isabel

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jose n.

31 de may. de 2012

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I had the best experience at planet Honda! I was greatest by David with a genuine hand shake, told him what i was looking for and if he could accomplish it he would have a deal. Right away he pulled up the car I was interested in, an accord, test drove me, got back an gave me his best number which to my amazment was better then I had planned. I'm a very busy individual and based on the fact that he didn't jerk me around made me feel comfortable and will be a repeat client, thanks Dave and sal!

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lilchev

31 de may. de 2012

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The service that my wife and i receive was top notch everyone we encounter was very professional we are proud to join the honda family.

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bigbob222

31 de may. de 2012

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I just purchased my 5th Honda Accord from planet Honda in Union NJ. I dealt with Jay , Eddie & Michael to complete my deal. I have been dealing with this organization since my move back to springfield in 1989. I get such amazing deals and in particular Jay , Eddie & michael stand out taking care of my long term car needs while selling me a car at an amazing price and good prices on the extended warranty.speaking of which while its rare you need to use your warranty when you do the service dept. is always fair and on time and honest unlike many car dealers.I know a lot of these sites where reviews are written look to be made up but rest assured I really have found PLANET HONDA to be the best priced dealer out there and my loyalty to them is rewarded as every time i refer a new buyer to them I get a check for 100.00 and every deal for my own car seems to get better and better. the 2012 accord EX-L is the best deal I ever got and the apr was a low .9% for 3 years on the loan. BOTTOM LINE: GO TO PLANET HONDA FOR ANY HONDA NEEDS. THE PRICING IS # 1 AND THE SERVICE DEPT. IS JUST AS AMAZING. THIS 23 YR CUSTOMER WILL STAY WITH THEM FOR AS LONG AS I NEED OT BUY A CAR!!!KEEP UP THE GREAT WORK PLANET HONDA!!! THANKS EDDIE, JAY & MICHAEL ONCE AGAIN!

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Dan99

31 de may. de 2012

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I had the best experience at Planet Honda. Sal Saleh and Mario Calle were amazing, they went above and beyond their means to satisfy my expectations....I would definitely recommend this dealership to anybody who is looking for a good deal....

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taekw3

31 de may. de 2012

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I am extremely pleased with the professionalism, knowledge, trustworthiness, and integrity of Akira Shibata. I purchased two vehicles, a CR-V and a Honda Pilot. Buying two cars at once can be very stressful; however with Mr. Shibata's help I got everything done smoothly and easily, making me stress-free. Thanks for your handwork and patience Akira Shibata!

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daviddavid123

31 de may. de 2012

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I bought a used Honda civic from David b and his manager Sal and I couldn't ask for a better car buying experience . They had a wide selection of cars to choose from and David b helped me find what was right for me and gave me an amazing deal . Anyone looking for a Honda or anytype of car should def go see David or Sal at this Honda dealer .

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Maureen Woodley

31 de may. de 2012

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I was referred to Planet Honda by Felicia Griffith in late February' early March of 2012. The sales associate she referred and the finance guy didn't really understand me or my situation and didn't put much effort into selling me a car I could afford even with me being upside down on a trade in. I then went online through my then loan company and was contacted by an online rep who I explained my situation to and told them who I was working with and my work schedule. She sounded like she cared but her efforts were lacking. I received an email from cars direct to ask about my experience with who they referred me too and of course my response was negative. A day later I received a call from a familiar number but wasn't sure and didnt want to answer. The number was persistent. I finally answered and it was Shannon Rolph. She told me where she was calling from and I began my I was turned off story. She let me finish and then told me about this program called fresh start and talked to me like a person not a number. We had a terrible phone connection and she used an alternative method to communicate with me and we made an appointment to meet, even giving me a name of someone, Danny Boye, to meet with since I had limited time. As I arrived on the scheduled day I was ironically greeted by the rep who didn't understand my needs and concerns about two or three months ago. I did ask for Danny as instructed. Not only did I get Danny but I met Deborah Purcell who was in training. I had the most pleasurable experience I ever had looking for a car in my life. I was treated again like a person with a need and concerns that were respected not overlooked. I previously visited Planet Honda three times and called many more times to get no where early 2012. May 30th, 2012 was totally different. I came in with my trade in and a discouraged spirit but l left with a newer car and also couldnt wait to tell my friends about the new experience I had with the same car dealership from earlier this year. I have shared names with them in hopes that those that are serious about getting a newer or new car will call, visit and leave Planet Honda with a smile and a vehicle different than what they arrived in. I just want to say thank you again to Shannon, Danny, Deborah, Jaime, and Joe M. for being at work and helping me on May 30th, 2012.

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danielabella

31 de may. de 2012

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I can't say enough about my experience. This is my first time purchasing a vehicle of my own and David was such a great help. He really took the time to hear me out about what I wanted and I didn't feel pressured or rushed like I was expecting to. I also got a great price which is why I'm so excited. I had to come write a review because I'm really happy about my experience there and I would definitely recommend other people to shop at Planet Honda and to ask for David because he made the experience fun and easy.

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enrique_santos

31 de may. de 2012

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I PURCHASE MY SECOND HONDA ACCORD FROM PLANET HONDA, MARIO WAS VERY HELPFUL AND VERY PROFESSIONAL THIS WAS A VERY PLEASANT EXPERIENCE SINCE THE MOMENT I WALK IN THE DOOR TO THE MOMENT I WAS TAKING DELIVERY OF MY NEW ACCORD. THANK YOU GUYS..

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johnpkm

29 de may. de 2012

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Steve and Mark were very professional. Both of them went out of their way to make us comfortable. will recommend Planet Honda to friends based on our experience with these two gentlemen.

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caress95

29 de may. de 2012

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Well, we where just going to see whats out there and what can be done for the future, we werent planning to buy, just get info on what can be done. Next thing I know we drove off with a good deal, and a comfort vehicle. Thanks for not being pushy, and for getting us the deal that was perfect for us.

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sandy926

29 de may. de 2012

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I have leased Honda from this same dealership for years, this being my 5th leased vehicle.The staff is always courtesy and attentive to my needs. The sales person are not pushy they allow you to take time to make the right choose.I would not have it any other way

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Eudyjosegarcia

27 de may. de 2012

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My husband and I went to Planet Honda with the intent to browse for a car. We were referred to Jaime Vasco, Sales Manager, who immediately understood our interests, provide us with first hand knowledge about each and every Honda sedan, SUV, and any all vehiches in the inventory helping us to quickly make an informed decision and purchase a 2009 Honda Accord EX-L. Our overall experience with Mr. Jaime Vasco was surreal, he made us feel rightathome with his outstanding customer service skills, professionalism and expertise during our negotiations for the selection and puchase of our car. He made the entire car shopping experience, a smooth transition, instead of the nightmare we'd experienced in several other Dealers in the Tri-State area. We strongly appreciate and value the excellent service we received from Jaime Vasco and encourage you to trust our sound judgment and pleasantly experience Jaime Vasco, as your Sales Manager, so you could also enjoy dealing with a superb Sales Manager, Jaime Vasco and Dealership like Planet Honda. Sincerely Eudy and Jose Garcia

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Kissek1973

26 de may. de 2012

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They were great, nice, welcoming. The wait was not very long. They were very helpful. They were thoughtful. They matched my quality car. They were not pushy. I would recommend anyone to Luis Cubi and Jaime Vasco.

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danbiron

25 de may. de 2012

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First of all when we contacted Ben Adams in the Body Shop we received an estimate within 24 hours. Next within 2 days of the estimate we brought our vehicle in to receive a new bumper. A phone call was received that a panel underneath the vehicle was damaged and needed to be replace. Ben called us on Thursday to let us know our vehicle was completed. The process of picking up and paying for the repairs was painless and fast. I would definitely go back to Planet Honda to have any body repairs to any of our vehicles in the future. Every aspect was done professionally and timely.

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johansel2009

25 de may. de 2012

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Good workers,they help you get everything done fast.got my 09 Honda accord at a good price without a hastle,I hope to do bussiness again soon

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maulinshah

24 de may. de 2012

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"I got my tires changed. I did pay for alignment as well. I came back with same problem. This time it was a problem with spark plugs (SURPRISING...AIN'T IT???) Wait, its not over yet. Then, I visited again, my third freaking visit (pardon my language but you might understand that its damn frustrating) Not to be surprised, this time they said you have bent rims. I just asked simple question, WHY WASN'T IT DETECTED IN PREVIOUS TWO TRIPS? The guy, very nicely, said you car might have hit a pothole between the last visit and this one. How the hell is this possible. I had the same issue since my last three visits and finally they say its RIMS??I hope you will take some action after reading this email. I don't mind going to consumer protection department if there is no response from your side. I have spend nearly $1800 only to figure out that its problem of rims."THIS IS MY EMAIL TO THEM WHICH THEY DIDN'T CARED TO REPLY YET!!! DISGUSTING....

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NClark81

22 de may. de 2012

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I had the best experience with the salespeople at Planet Honda. I had exceptional service and I would recommend anyone to purchase their car from Planet Honda! I worked with Ryan McKenzie and Mark Hernandez and I could not have been in better hands. They heard my concerns and put me in the best car for me. They were patient and courteous. I'm so happy with my new 2012 Honda Civic. I am forever loyal to the guys at Planet Honda and would recommend anyone that needs to make a purchase to head over for the best car purchase experience! - N. Clark, Maplewood, NJ

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Johnny B. Good

21 de may. de 2012

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Spencer is very easy to talk to without pressure and without nonsense. He knows about cars and the Honda product line up. I highly recommend him and I would return to him the next time I need a car.

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Wonder Woman

21 de may. de 2012

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"Highly Recommend Planet Honda & AKIRA"Akira made purchasing our new Honda Fit Sport 2012 easier! Akira's professionalism and patience are truly remarkable and really is what made our decision to purchase at Planet Honda! Akira's patience with our questions and concerns made our purchasing this car awesome! He went above and beyond the call of duty in spending additional time researching our questions. I am really happy with my Honda Fit Sport and the service from Planet Honda. Also, I want to thanks Mr. Wang who gave us an extra incentive to close the deal.I am just waiting for Planet Honda to install the remote control auto starter that they promise to us.!!!Go with Planet Honda, you won't regret it!!!

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Jazminewhite2330

21 de may. de 2012

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Thanks to Almaurice and Micheal I am driving a 2012 Honda Accord. I tried many place and was let down but Planet Honda didn't let me down this time. So Planet Honda get two thumbs up for me!

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Kwallace1984

21 de may. de 2012

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Well I had a great experience today. I walk in at planet Honda not expecting to walk out with a car but I did. Luis cubi was very helpful n very friendly and knows exactly what he was doing. I was please with the service overall and will definitely recommend anyone to him. Thanks Luis for a outstanding service. Kemesha Wallace.

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durell201

18 de may. de 2012

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I came looking for a car and found one. This is my first car, so I was very specific on what I wanted in a car. Im glad luis helped me find the right car for me!

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allencrew

17 de may. de 2012

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My husband and I were in the market for a new car and were thinking about a hatchback and decided to give the Honda Fit a try. We had truly done our research and since we were going through AAA, Planet Honda was listed as a certified dealer. We were a little apprehensive since our previous experience with car dealers have not exactly been pleasant. Kind of felt like walking into a pack of vultures. When we arrived at Planet Honda we were immediately greeted and directed to the proper dept. It was then that we met Frankie. He was very friendly, answered all our questions and there was no nonsense or high pressure tactics. We test drove the Fit and left to test drive other cars at other dealers. We ended up going back to Planet Honda that same day! We didn't drive off that day in a new car but we knew that we would definitely be purchasing a vehicle from Frankie. During the process we also dealt with Mark and Alix who were also very helpful, informative and pleasant. Frankie, we love our new "toy" and will definitely recommend you to anyone we know who's looking to purchase a car. Thanks for making our experience quick, painless and enjoyable!

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martinlance85

15 de may. de 2012

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Planet Honda helped me obtain a car that I need to go to class and work. Everyone in the dealership was friendly and Al did a super job! Thank you Al and Planet Honda! :)-Martin

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deaconjb

14 de may. de 2012

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Purchasing a car from Stephen Mains was enjoyable. He was honest and helpful. I do wish I had more time to be introduced to the vehicle before I drove off. Thank you.

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faustin12

14 de may. de 2012

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almost 3 weeks ago i trade-in my old Honda C-RV and bought a new Honda Pilot. Just a few words about my expirience. Great sales person, Anthony Hartley, he took care of everything, made it very fast and easy. All was good, except for i got riped off by finance manager Margaret (not sure about last name, i guess Cummings). It's inderstandable, that all dealers trying to get extra buck from every customer, but telling an obvious lie means disrespecting a customer. Margaret told me that i can't keep my old lisence plates, because, ATTENTION!!!, i'm buying car with bigger engine, that's why i have to register a new lisence plates!!! And she actually forced my to pay for a new registration, but few days after, what an irony, a girl from Planet Honda DMV department called me and said that she cannot find some paper where it says what option i choose, new registration or keep old one. Quite "professional":-). Well i choose to keep old plates and get refound, btw got refound without any problems. Bottom line, good company, professional sales persons, friendly enviroment, but there is always sombody who can spoil your impression.

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scastelluzzo88

12 de may. de 2012

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Will is extremely helpful. very pleasant and willing to go the extra mile.......will definatly refer to him in the future...... thank you for everything!!!

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chaluvya1

10 de may. de 2012

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the overall experience was great. everyone was friendly kind and helpfull. Lius made us comfortable and comfortable with our decision. It was a friendly environment.

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jntferr

10 de may. de 2012

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Had such a pleaseant experience shoping for a car and Nelson Alvarez made it all better he is good knowledgable and takes his time with his clients. I would recommed this dealer to any freind or family member

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virajbhatt

9 de may. de 2012

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I live within a 5 mile radius, but I have never purchased any of our Honda's from Planet. However, I decided to give it a try this time. I contacted Shalita Banks from the Internet sales department--she was a pleasure to deal with. Prompt email responses, honest feedback, no gimmicks. Usually it takes you 5-6 hrs to purchase a car from a dealer, but I practically made my deal through email which was very quick, easy, and efficient since I do not have hours to waste at dealerships. Out of all the dealerships in the area, Shalitha was VERY VERY prompt with all correspondance--which ultimately led me to purchase the car from Planet. If it was not for her, I don't think I would have shopped there to begin with. Thank you for taking me seriously even though we mainly chatted via email. A+++++++++When I visited the dealership, I highly recommend meeting with Mr. Henry Li. What an experienced salesman!! His knowledge definitely shows. I came at 9:15PM to purchase my car (remember the dealership closes at 9:30), and we closed the deal within 40 mins. He even came to pick me up from my house the next day on his day off so we can finish the paper work before getting the keys. HIGHLY HIGHLY HIGHLY recommend Henry Li. A+++++++++++++Lastly, I dealt with Alex in the finance department. He was also a pleasure to deal with. Very honest individual, explained everything in detail. A++++++++++++All in all, the sales people that I dealt with at Planet went above and beyond my expectations.

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DanaC

9 de may. de 2012

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My very first car was a 94' Honda Accord Coupe. Although it was my first car I also fell inlove with HOndas. As soon as I walked onto the Planet Honda lot I was greeted with a hello and how are you doing. When I walked inside I was immedately was greeted with a "hi and how can WE help you" I was even given coffee. After a few minutes I had a very friendly sales person who actually made me feel comfortable in the enviorment eventhough I was deathly scared of car dealers and scammers. Mr. Stephen and the finacial department put me behind a brand new 2012 handa civic LX. I couldn't beleieve it when I was told to..... pick a color! And it doesn't end there, if my car so mach as gets a scratch I can have it looked at by the dealership. Not only was I told of all the services but I felt like I was VIP. I have reccomended this car company to everyone including my friendly bank tellers. This is definately a company that should be recognized for their great service.-D

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dpgn0506

9 de may. de 2012

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My experience at Planet Honda was a pleasant one. Spencer is a great sales consultant, keeping me informed at the same time being friendly, courteous and knowledgeable. Kept me informed of what my best options would be and received no pressure from him regarding which option I should choose. I would recommend Spencer to anyone who is in the market of purchasing a vehicle. Thanks again for all the help!

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Shermer High

9 de may. de 2012

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William is a very nice guy. He made the deal happen. Planet honda is a great dealership. I would recommend to my friends that they come here when they are ready to buy a car.

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betsydz55555

8 de may. de 2012

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The dealership is really helpful. Especially our sales associates luis cubi. He did his best to get us the best offer for our honda accord coupe.

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Mimir8989

8 de may. de 2012

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Henry Li provided an excellent buying experience, without hassle and pressure. The process was quick, painless and actually enjoyable. I was happy with the deal and it took less time then any car buying experience I have had.

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PJN

8 de may. de 2012

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We purchased a Honda Odyssey EX-L at Planet Honda - very happy with our purchase and cannot express enough our thanks to Jose Aponte. He was EXCELLENT. We would definitely recommend to our friends Jose as a sales person as he balanced sales vs. "sales". He was informative, answered our questions and didn't come off too pushy. Additionally, he has called after the sale to follow up and make sure we are happy with our purchase, if we had any further question and told us to call him at anytime to answer questions about the car. I feel that this offer is genuine and he's not just saying it. I would feel very comfortable calling him in the future to ask him questions.

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jchanin

7 de may. de 2012

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Spencer was very professional and informative. He was very helpful and courteous. He answered all of our questions, and was direct and clear in his responses. I recommend him highly!

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Joan Marie

6 de may. de 2012

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From the minute I walked into the dealership and spoke with Jerry Alexander, I knew I was in good hands; he was so friendly. We talked about the CRV I was thinking about buying, and the internet price and info I brought in. I was able to test drive the car, and Jerry explained everything to me about the CRV. He explained everything very thoroughly regarding the price, so I could go home and discuss with my husband. I never felt pressured. After discussions with my husband and further research, we went back to Planet Honda and worked out a deal with Jerry that satisfied all. When my car came in, he sat with us and explained all its features so I understood them. Jerry Alexander is not only a great salesman, he is most helpful and very concerned that his customer is happy with their car, even after the sale. I would recommend my friends to see Jerry if they want to buy a Honda.

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casual3k1

4 de may. de 2012

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I went there with one thing on my mind to leave out with a new car. Anthony not only found the car that I wanted, but got me the price I was looking for. The way planet Honda treated me was like there only concern was to make me happy. If you want a new car for the right price plus salesmen that take care of you go to Planet Honda.

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CLJSLAUGHTER

4 de may. de 2012

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I would also recommend that you do your research first before you go in to buy the car....Make sure you are a well informed customer.

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DavidCheng

3 de may. de 2012

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Nice! We just brought a new accord sedan yesterday, starting with a couple of email back and forth, one visit to find and test drive the car, one short drive-by, and one visit to complete and pick up the car. Total process took one and half week, very smooth and fun. Almost every one we met in Planet was friendly and helpful, especially the salesman Frederick Gardner, who impressed us very much by his honesty, dedication and professionalism. From walking through almost the whole inventory parking lot physically to find my preferred selection, correcting bill error, all way to prepare and show off the car... His manager Chigbo was also very polite, the negotiation process was very straight forward and fast, no pushy at all... The reason I didn't give all full score for this dealer was some confusion during my second drive-by, but it's very minor.

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jayjay07

3 de may. de 2012

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I left dealership a very satisfied customer and would gladly recommend thisn dealership to anyone. The service i recieve from Jose and Jay was great. they work hard meet my request.

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jworoniecki1

3 de may. de 2012

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Overall experience was good but was very disapointed in the way the dealership tried takcing on $995 to the advertised price of the vehicle by adding a pinstripe. Please don't insult my intelligence in this manner. Also was put back by the $400 documentation fee. Who is documenting the purchase, F. Lee Bailey and Johnny Cochran? Art was friendley and did his best to accomodate my concerns in these two matters and we were eventually able to come to an agreement thanks to Arts persistance and helpful attitude.

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AspenATC

3 de may. de 2012

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Planet Honda was recommended by Liberty Mutual for body repair of a fender scratch. Appointment was easy to make, they shuttled me back and forth from home, and the cost was reasonable. However; upon arrival to pick up my car, there was a problem. The car was brought in for repair work of the right-front fender, and this was done quite well. When I got into the car, the seat was all the way forward, the radio station had been changed and the mirrors had all been moved. "No problem", I thought. Obviously they had to move the car around and wanted to be careful with it. I went to move the mirrors back into position for me, when I noticed that the sport mirror toggle switch on the inside of the driver side door was missing!! Nothing there, but a hole in the door panel. The manager, Paul, asked, "Is everything alright?". I said, "No", and proceeded to show him how, by some great mystery, the sport mirror toggle switch had been removed from the driver side door, when the car was brought in for exterior front end work only. Paul believed that the workers may have gotten a little aggressive while cleaning the car and wiping it down. I looked around the inside of the car and it was just as dirty (dirt, dust etc) on the inside as when I dropped it off two days prior. Nothing was wiped down. The toggle switch does not come loose or come out, because it is very difficult to pull on. In order to have it replaced, a Planet Honda technician had to take the inside part of the driver side door off, in order to install the replacement switch. If getting that switch out, or replacing it required taking apart the driver side door, why was this done when the car was not brought in for interior work? If they somehow managed to break it, while adjusting the mirrors to move the car around the lot, then why didn't somebody say something to the manager? Something doesn't sound right and I do not believe the Managers explanation. I made sure to look around the car, the second time, to make sure nothing else was missing. Something I shouldn't have had to do, but trust was lost, and that's not good!

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richpeters0614

2 de may. de 2012

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An unfortunate accident left the front end of my almost-new (20,000 miles) Hyundai Elantra in a total wreck. I was dubious that it could even BE repaired. However, Progressive Insurance said they'd stand behind the work, so I asked to have it done there.In the past, this level of repair was almost always followed by "frame straightening", and an interminable set of visits such that the car could not have been properly repaired. I felt that ONLY a factory-trained repair shop had a prayer of putting my car back together again.Although there was a slight delay receiving some parts during the repair, the body shop was prompt to keep us informed as to status, and always up to date. When the car was ready, we could not pick it up right away on Friday, so they arranged for us to settle the account at the cashier's window on Saturday, even though the body shop wasn't open.The same day, we set out for a 1,000 miles journey from NJ to Western PA, over both interstate highways and arduous rural roads. To our great delight, the car PERFORMED LIKE NEW OR BETTER! It was obvious that all tires were balanced, the suspension tuned, and the invoice showed that only new-car factory replacement parts had been used. Although the total bill was over $6,500, it saved an even greater financial loss had the car been totalled, for I would have compelely lost my down payment on the car, and been faced with starting from scratch with no trade-in on a replacement vehicle. Instead, I am driving a car with a completely new front end, 20,000 miles on the engine, and in perfect running condition. I am sure this vehicle will provide the 6-10 years of service I had projected when it was purchased, and that I won't have to prematurely dispose of it because of the accident.I would definitely recommend this body shop for their skill, courtesy, and excellence in complex repairs. Thank you, Planet Honda!

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yongliu2005

30 de abr. de 2012

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Gary helped me to buy my family car, Honda Odyssey. He is very knowledgeble and kind to answer my questions. Planet is a big Honda dealer in the region and could offer you the best price.

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James2012

30 de abr. de 2012

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I just bought a brand new car from Gary Liu a few days ago. He gave me a great help. He is very friendly and very helpful. He knows my needs very well, and he found a best car and best model to match my needs. He is very knowledgeable with the cars, some interesting stories, history and culture. He knows how to grab customer's mind and make them happy and let them feel they got the best car they want and fully benefit from it. I am the one of the customers. I bought many new cars from the different dealers. But Planet Honda is the best one, Gary is the best one. I felt he was not selling a car, he was helping me. He found a best car, a best deal for me to match my requirements. I really enjoyed the time with him. Thank you Gary, thank you Planet Honda, very very much.

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Chriswang

30 de abr. de 2012

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Planet Honda is a nice place to buy a car. I really appreciate Gary Liu's services.Be honest, actually I am scared of car salesman because they are very aggressive to push you hard and get deal. They do not care about your needs and feeling. But Gary has changed my bad impression to sales man. He was very nice and sincere, talked like old friends. he really knew his product and customer's needs. I had very pleasant experience with him. I will introduce all of my friends to him if any of them want to buy a cay.Chris Wang

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frankien

30 de abr. de 2012

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i had a great experience with michael. He followed up with me after i left the dealer. I would go back to him again and i would recommed hime to my friends

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usa08820

30 de abr. de 2012

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This is my 2nd vehicle purchase from Henry. He is very professional and knowledgeable.Thank you again and my son he is very happy with the new Civic.

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az725

30 de abr. de 2012

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I recently purchased a 2012 Honda Accord by the help of Michael Hanna and staff. I was extremely pleased with the amount of time that the process took, and will be looking forward to purchasing another vehicle in the years to come with Michael Hanna/Planet Honda. He did everything in his will to put this deal together. He was very informative and knowledgable about the vehicle. I highly recommend this dealership for all the services that they have provided.

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Karen Edward

30 de abr. de 2012

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William Carthens was exceptional. He has a strong work ethic and is extremely knowledgable. Honestly, I had no intentions on purchasing today; I only came to look. However, dealing William made my experience all the better and I am thrilled to have met and worked with him!!!

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BrianMaz

30 de abr. de 2012

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Spencer was great. He walked me through the deal step by step and answered every single one of my questions.He was extremely helpful. I am very very happy with my new car. Spencer answered my questions thoroughly and was very pleasant. He made me feel comfortable and wasn't pushy. He made sure that I was comfortable and that he offered me the best options for my situation. He made a grueling process as comfortable as ever. You would have thought that he knew me for a long time due to his comfort and friendliness levels. A true businessman. I will recommend Spencer to my friends and family. I had a great experience shopping for a new vehicle. Thank you Spencer and thank you Planet Honda.!!!

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PL82

30 de abr. de 2012

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I had a present experience at Planet Honda with Henry during my purchase of a 2012 Fit Sport. It was very helpful that Henry could speak to my parents in Mandarin because my parents speak pretty poor English. I chose Planet because the price was favorable compared to DCH Open Road & DCH Academy. Thanks again Henry!

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roesing30

30 de abr. de 2012

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Very friendly, helpful and easy to deal with. Great experience. Art Novell was very helpful and honest. Would definitely recommend this dealer and Art to anyone looking for a car!!

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LORMAT

29 de abr. de 2012

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Ed, Frank and Alix were truly wonderful! This was the best experience we have ever had in terms of leasing a car. They gave us the exact deal as promised, and it was far better than any other deal Versace ever had. We would return to this dealer in the future without hesitation.Lori and Matt L.

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Analegna

29 de abr. de 2012

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Didn't expect note to be as much as it was but I am happy with my purchase and Art was a great saleman. I didn't mind coming back to resign finacial paper work but I would rather have not have to have made the extra trip down because 2 of the forms weren't the right ones.

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conserv

29 de abr. de 2012

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At the dealership Stan was very responsive and helpful as a salesman. Stan offered up a great price and beyond fair deal on the vehicle and took my car in trade at a good deal. Stan helped us understand all of the financing options available to us. It was a long night, but they stayed and we got the deal done. My sales rep was very helpful, accurate and honest throughout the entire process. I highly recommend this dealor to family, friends and colleagues. I will surely return my business to planet Honda.

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cwood6868

27 de abr. de 2012

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This is my third experience with a new Planet Honda vehicle. The staff goes to great lengths to make the customer happy. I would highly recommend Planet Honda when considering the purchase of a vehicle. I also recommend using the Planet Honda service department. Never had a bad experience in the 5 years I've been servicing my car at their facility.

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ifraj89

27 de abr. de 2012

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I was very please with the sales people at this dealership. Stanley was excellent and customer service was way more than I excepted. Even after I left the dealership, he called to check on my satisfaction of the vehicle. Stanley is above and beyond the typical salesman.

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santhoshm1

27 de abr. de 2012

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got a good deal. salesman were friendly. stanley montour was good to work with. Showed me up all options, were not pushy. Courteous throughout.santhosh

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LAURA JARAMILLO

26 de abr. de 2012

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I recently bought a 2009 Honda CRV, which is my first car. Since the minute that I walked into i received the attention of the staff. Luis M. Cubi is an amazing sales person. He is very friendly and well prepared to answer any questions you might have. I also worked with Jaime Vasco who helped me negotiated my car. He has a lot of knowledge. He puts effort into helping you meet your needs within an affordable price. They are both people that you can trust and put themselves in your position in order to find you the best car. At planet Honda I did not feel as a costumer, I felt like i was their friend and that I was in the hands of good and honest people who where trying to help me. The price that I got for my car is incredible, they worked with me so that I could have low interest rates and low payments. Honda is reliable car brand and there is not doubt that when you step into Honda Planet you will come out driving a beautiful vehicle. The fact that the car was certified makes me feel even better. They showed me the car fax right away which shows that you can trust them. I have no regrets and definitely recommend Honda Planet. THE BEST COSTUMER SERVICE, THEY RELIABLE AND CAN BE TRUSTED... AND MOST IMPORTANTLY A GREAT OVERALL EXPERIENCE.... IT IS DEFINITELY THE PLACE WHERE BUYING A CAR IS FUN!!!! :) thank you soooooo much for all your help from the bottom of my heart.

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richie71965

26 de abr. de 2012

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Was recommended to Planet Honda from a co-worker. He put me in touch with Eddie Amorin who listened to my needs with early termination of a lease. Eddie was extremely helpful and understood my needs. He told me that they could help me and had the exact vehicle with every option at a great rate. Eddie put me in touch with Frank Talarico who called me within minutes to set up everything prior to my visit. Two days later I was in the dealership where Frank was awaiting my visit at the door. My experience was cordial and non pressured. Everything we discussed on the phone was on paper with no differences of numbers. After signing a few papers I was brought over to the Finanace Dept. to meet with Margaret Cummings who was warm, friendly and a pleasure to deal with. My overall experience was top notch from all above and I was in the car I wanted within an hour. I would highly recommend to my friends and co-workers Planet Honda for their next purchase or lease. Rgds,Richard R. Reynolds Jr.

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dveliz112

26 de abr. de 2012

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Walked in to look over a car that I had liked online, I bought a 2010 Honda Accord coupe and I love it. I was a little upset when I had to come back in and the monthly payment was more than I expected. But overall it was a good experience, good customer service. Al was great he did everything he could to help me out and so did Shannon.

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jaws99us

25 de abr. de 2012

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Dealt with Paul Ferreira (Body Shop Manager). Pleasant, work performed on the dates specified. Very nice job and received a ride to and from the dealership! - Thank you.

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dro2522

24 de abr. de 2012

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Lets just say that the people in Planet Honda do not know how to take care of their loyal customers as they say they always do. Also I spoke with the director of customer service Sue Lerch who didn't care to help me with my issue so she threw me to a Mr. Kelsey who is the finance director and was very ignorant and rude. Lets Just say I will not be coming back to Planet Honda again!!!!

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Keiry

24 de abr. de 2012

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My experience purchasing a new civic went very smoothly. The service was wonderful! Henry Li not only listened to my concerns with my new car and he is very friendly and helpful. Thank you very much. I love my civic. I will recommend Henry to everyone I know.

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tencandy15

24 de abr. de 2012

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They arena verhaal friendly heren andere verhalen helpful...no bulk crap policy. They arena also verhaal gast in handleiding business. I recommend this dealership to everyone.

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Pecs84

23 de abr. de 2012

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The manager and mr Shibata were very friendly and most important they were extremly fair and I would definitly recommend this dealership to friends and family.

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hondafourorbes

23 de abr. de 2012

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Came in today 4/23 around 7pm-9pmOffered declined for $199 per month for a new 2012 accord LX or civic lx 0 down.I'm dissappointed that they don't give you a BREAK eventhough you are a LOYAL customer.Very sad.

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JSkarb

22 de abr. de 2012

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Gerry was very knowledgeable about all of the automobiles and leasing conditions and offered great advice based on what I was looking for. Great Work Gerry!

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afishi

21 de abr. de 2012

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Al russ is thee best sale man ever he help and my kids get to a 2004 saturn and I,m so thankful and i can get to work and be on time to pick up the kids thank you Al for everything you have done any when out this way to see how me and my kids was diong with ours New car!!!!!!

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aloha1216

20 de abr. de 2012

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I picked out a vehicle from the "AAA" website and made an appointment to look at the van I was interested in. I was very impressed by the friendliness and the attentiveness of all the employees I came in contact with. They made me feel like a millionaire, including getting me a cup of coffee. My main "guy" was William, he was the best of the bunch. William was very professional, attentive, friendly and likable. In your business "likable" is BIG. Great personality, he was always very busy with me and other customers, but I always knew that even though he had many balls juggling, he was not forgetting about me. And he didn't. He did a great job, I would definitely recommend your company and William.

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Stephy7022

19 de abr. de 2012

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I am 100% happy with the great deal I received on my Accord Crosstour! With this being my first car purchase, the experience I had with Al Russ and his manager Gene, was truly amazing. I was a little apprehensive coming into the dealership as I was afraid that I'd be forced to purchase a car I didn't like. But the team (sales and finance) made me feel very comfortable with the process and Al answered every single question I had. I've highly recommended Planet Honda to my friends and family!!

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LHueston

19 de abr. de 2012

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My sales rep, Steve Mains, really worked with me to put me in the right car. I was there for a LONG time and never felt rushed.

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sreepotluri

15 de abr. de 2012

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My experience with Mr. Stephen Mains was excellent and he was professional in spite of the management being rude to him. I would recommend Steve for any one who want to do business with Planet Honda. However, the people in the dealer ship were cold to me when they say me 2 days later.I drove there to collect the head phones that were not present in the car. The dealer ship also stated the they are charging approximately $990 for cleaning the car and doing the 150 point inspection however they did not remove the sticker in the inside of the car that mentions the components, crash rating and mileage. over all the experience with sales is excellent except for Stephen's Boss.

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Aantonio1960

15 de abr. de 2012

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I JUST WANT TO LET EVERYONE KNOW HOW WONDERFUL LUIS CUBI WAS TOMY HUSBAND AND I.WHEN WE PULLED UP TOTHE DEALERSHIP HE IMMEDIATELY APPROACHED US WITH SUCH COURTESY AND PROFESSIONALISM. HE IMMEDIATELY TOOK US INSIDE AND KNEW EXACTLY WHAT WE WERE THERE FOR AND WAS VERY VERY PROFESSIONAL AND TREATED US WITH SO MUCH RESPECT THAT I COULDNT BELIEVE THAT I WAS AT A CAR DEALER. HE IMMEDIATELY STARTED WORKING WITH US ON THE PAPERWORK AND I NEVER LEFT A DEALERSHIP SO SATISFIED THE WAY I LEFT PLANET HONDA THAT NIGHT. I WAS SO SO HAPPY THE WAY LUIS CUBI TOOK CARE OF US, THAT I TOLD HIM THAT I AMCOMING BACK TO TRADE IN MY 2010 NISSAN FOR A HONDA PILOT BECAUSE OF THE WAY HE TREATED US WAS IMPECCABLE.I HAVE NEVER BEEN TREATED SO WELL IN ANY DEALERSHIP THE LUIS CUBI TREATED US AT PLANET HONDA. I WANT TO THANK YOU LUIS CUBI FOR ALL YOUR PROFESSIONAL HELP AND KNOWLEDGE. I WILL BE BACK VERY SOON. AND FORM NOW ON I WILL BRING MY CAR BACK FOR ALL MAINTAINANCE THANKS TO LUIS CUBI. THANKS AGAIN LUIS FROM MR AND MRS ALFREDO ANTONIO

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tawanna8979

14 de abr. de 2012

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Luis was very patient and worked very hard 2 help me get the car I really wanted. I am 100% satisfied and I would refer friends and family here.

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Caudsxm

14 de abr. de 2012

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The sales manager Jay Morris and salesman Steven March were very helpful in getting me an acceptable lease of a 2012 CRV-EX. They spent time to work on options that made leasing the CRV affordable. I would highly recommend Jay Morris and Steven march.

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janebauer

10 de abr. de 2012

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My husband and I worked with Stephen March on leasing our new Honda CRV. He was an absolute pleasure to deal with. Everything was done in a timely manner and we never felt pressured to make a decision. Stephen was patient with us as we looked at and test drove several vehicles including a few certified pre-owned models. I am recommending my friends and family to Planet Honda and will definitely tell them to ask for Stephen. When our lease is up in 3 years I'll look forward to working with this team again.

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jessica10

8 de abr. de 2012

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My visit to Planet Honda was excellent! My dealer William Carthens, did an amazing job helping me find a beautiful and safe 2010 Acura. I would defiantly recommend my friends & family to William Carthens of Planet Honda because I am 100% satisfied with the price and condition of my Acura.

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2012HondaAccord

7 de abr. de 2012

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I recently bought a new 2012 Honda Accord. The entire process at Planet Honda was simple and straight forward. Stephen Maines and Mark Hernandez were extremely helpful in getting me into a new car on that same day. They provided me with a great set of options and helped guide me throughout my visit. They were extremely knowledgeable about the products and made the car buying experience as easy as possible. I would definitely go back for my next car.

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lpereira89

5 de abr. de 2012

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Jose was a wonderful salesman and very friendly to my father and I.Answered all our questions thoroughly. Great service! Would defintely recommend to family and friends.

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PlanetNoGood

3 de abr. de 2012

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Planet Honda is by far the worst dealership I ever dealt with. First they will quote you online a price too good to be true, and a lot less than most other Honda dealerships. Then when you come in you are surprised to fine out that all of their cars come with a 'appearance package" $995.00 for door edges and pinstripes. Come on, these items cost less than 100 bucks if you really wanted them you can install yourself. No, they force you to take the package because its on all of their cars. This is a bunch of B.S. and I never heard of this at any other Honda dealership. Then they add on a Nitrogen fee of $60, then their Window Etching package of $399. It doesn't stop there, a protection car package if you lose your keys for $300. Only a careless person loses the keys. Most of us would not add these extras they offer but Planet forces you to take them. They said it can not be taken off and they only sell you the cars with these items on it. What a rip off at this stealership and that's being nice. Needless to say I bought my new Honda at another reputable dealership that only charged me for the price of the car, taxes, doc fee, and registration which was much cheaper than their low price car they had initially offered. Please do yourself a favor folks, and avoid this place like the cold. If you don't believe me please go see yourself.

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medenrique

3 de abr. de 2012

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I must say that i have the best experience ever buying a car from planet Honda. Spencer was extremely friendly and knowledgeable. There was no pressure at all, the negotiation was very pleasant and I was able to get a good deal. I highly recommend Spencer, he does know how to work around your budget. Very satisfied customer here. Thanks again!

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smpatel

2 de abr. de 2012

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Great experience, great deal, Salesman (Kaleem Wyne)great personality, very Friendly,honest, Provide all information about car,nice to work with him. I will reccomand my friend and family to go Planet honda for car shopping.Thanks, Planet Honda and Kaleem Wyne

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Jcalvo

1 de abr. de 2012

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We went to Planet Honda after a bad experience at another Honda dealer. We were very pleased with our experience at Planet Honda and purchased a new 2012 Odyssey Touring Elite. Spencer, Mark and the rest of the staff gave us everything they promised and more importantly a pleasant experience overall. We would definitely recommend them if you're in the market for a Honda.

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firozn

31 de mar. de 2012

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William Carthensis a good person friendly namd courteous new salesperson at your honda dealership.William Carthensis a good person friendly namd courteous new salesperso.n at your honda dealership

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stephany23

31 de mar. de 2012

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I currently live in Flemington, NJ and I have been shopping around for my first lease. I went everywhere from Nissan in Flemington to Toyota in Bridgewater and so forth but no luck finding GOOD CUSTOMER SERVICE. Its very hard to walk into a dealership without feeling like you are getting a bad deal but that was not the case at Planet Honda. I was never rushed into buying the first car I saw, I even left that same day and came back for a couple of more test drives, then left and came back a week later. I was never told that if I didnt buy the car that same night that I would not be able to get the deal I wanted (like Toyota did to me). The managers were wonderful, both Chigbo and Eddie were understanding with my situation and budget and gave me the best deal possible. Francis made sure that everything was perfect on the car when it was delivered to me. I have to say the same goes for Margaret in finance, she was very helpful in explaining to me every detail I needed to know about my first lease. One of the best dealerships when it comes to customer service so I will definitely be back in 2 years to get another lease from Planet Honda.

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vicky_1968

31 de mar. de 2012

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This dealer have a great service they always want to make sure that the costumer leave with satisfaction and a smile on your face. I got CRV suv and i am so satisfied and happy to my car

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jqlee

30 de mar. de 2012

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I am very happy with my car shopping experience in Planet Honda. My special thanks goes to Gary Liu for his great help. He is very honest, sincere and professional. He made me feel like meet with a friend, not a sales people. I will highly recommend my friends come to him if they want to buy a car.

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choksal3

30 de mar. de 2012

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Jerry he was very helpful very mach and answer all my Questions for my new car help me to chose my beautiful new civic thank you very match to him and his manger chigbo and thank you planet honda.

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beilu_2000

30 de mar. de 2012

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Gary Liu was very passionate when he introduced Honda CR-V to me. It was a great experience talking with him. I was impressed with his professionalism.

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dan_fl

30 de mar. de 2012

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Thanks Gary for his outstanding service. He is very friendly, professional and knowledgeable. He understood my needs and my financial budget was met. It was a great shopping experience. I will definitely buy my next car from him and refer my friends to him. Thank you Planet Honda, and thank you Gary Liu.

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Car-Shopping

30 de mar. de 2012

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This dealer provides very pleasant environment and services. The sales person, Gary Liu, is very passionate, knowledgable and prefessional which really impressed me a lot.

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fay1224

30 de mar. de 2012

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Good service. Good experience with Gary during purchasing my new Honda Civic. Gary introduce me the features with different cars. And give me advice to let me know the new car.

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fbrooks63

30 de mar. de 2012

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The Process took a litlle long but it was well worth it,I got the car I wanted and it all wokrd out well for me.I would definitley reccomend Planet Honda.

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andy3412

30 de mar. de 2012

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I worked with salesman Michael Hanna in purchasing my new Honda Civic 2012. The customer service was great and I would have to say that it was the best dealership experience I have ever had. Planet Honda 22 will be the place I go to from now on for all my vehicle purchases.

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laurencija77

30 de mar. de 2012

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My experience buying a car from Akira was just fantastic. He is a breath of fresh air in this business. He is one of the most knowledgeable and professional salesman I have ever met in all my years buying cars. I was very pleased with his professionalism and being straightforward. He exceeded all our expectations and even took the time to show me the navigation system, voice commands, and set up my bluetooth phone system. I highly recommend anybody looking for a Honda to deal with Akira. Thank you Akira again for a wonderful experience.

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Bjor67

29 de mar. de 2012

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Henry Li is a great salesman. He assisted us from start to finish. Awesome guy. He is always courteous, helpful recommendations on caring for my new Honda. I had some problems with the car after delivery, he assisted me all through out.

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HONDACRAZY0708

29 de mar. de 2012

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I would definitely recommend Planet Honda because your staff was very helpful and informative. I went to Planet Honda wanting an affordable Civic and was able to get what i wanted. Luis was very friendly when he approached and made me feel comfortable, and didn't pressure me to get something else. He listened to my every need and walked me to the perfect civic , he was knowledgeable on the car and it features. I had a very good experience with this dealership and will recommend Luis to anyone looking for a car.

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Adnanoudeh

29 de mar. de 2012

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When walking into the dealership, I had absolutely no intentions of buying a vehicle right then and there. After being greeted by one gentlement, he directed us to William, and I'm not sure what happened after that but I was test driving a 2009 civic and with in a few hours I was the new owner of a beautiful automobile. Wonderful experience and I will recommend you guys always.

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gluna0324

28 de mar. de 2012

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I had a great experience getting a car at Planet Honda, since the moment I steped in the dealership until the moment I left . Al has outstanding customer service skills. I was very comfortable dealing with him, always smiling, friendly, a fantastic sales person. I was very impressed of how helpful and concerned Al was of my needs and helped me getting the right car at the right price for meIm very happy with my new car I will definally come back to Planet Honda for my next car. Thanks Al :).

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JamieMags

28 de mar. de 2012

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Last week I went into purchase a 2012 Honda Civic. I was extremely satisfied with the customer service that I received from Michael Hanna. He was very polite, and made sure that I walked out of the dealership with a car that I loved. Planet Honda is a very professional place and I recommend it to anyone and I would also recommend working with the salesman Michael.

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daphneyd

27 de mar. de 2012

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As a college graduate, the transition into adulthood took some time. I wanted that first step to be a car. As I wrestled with idea of buying a car used or new, I felt even more uneasy while searching through craigslist and wondering if I would get scammed. Once I arrived at Planet Honda I was greeted by Nelson Alvarez my sales Rep who HONESTLY went through the process with me. I was dealing with a person and not a computer who was invested in the choices I made as young women. While at first I was a bit apprehensive in terms of the myths I heard about financing a car, Nelson made sure to reassure me that this was a great investment. He took his time with me, explaining every detail in terms I understood and could even go back to family and friends to explain. As a first time car buyer it was an excellent experience at Planet Honda Rt 22. Even down to the finance rep I spoke to Freddy, he was very personable, open to questions, which is rare at most dealerships. The most important part of my experience at Planet Honda is that both my sales and finance Reps knew me by name and even remembered my brother and mother's name. I was not a number, I was a person and they looked at the whole picture instead of seeing me a just a recent college grad who wanted to buy a car. If you are unsure about buying a car, go to Planet Honda Rt 22 and ask for Nelson Alvarez and look forward to a great experience words cannot express. Not sure if you can request anyone in the finance department but hopefully youll be blessed with meeting Freddy from Long Island and laugh as I much as I did. A special thank you to Nelson, for keeping me coming back to Planet Honda for great service.

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ominnicks

27 de mar. de 2012

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I rated everything as great because it was a great experience. I haven't been car shopping in awhile, and found the laid back atmosphere and freedom to look without being pressured very good. Art was very honest with me throughout the process. There were no hidden fees or surprises, and I was allowed time to read all of the paperwork before signing. I brought a lot of information because I thought it was going to be a fight but the deal and financing were so good that I didn't have to use my own information. This is why I would recommend this dealership to my friends. I also have a cousin who has been going to this dealership for over 20 years and is a very discerning buyer herself, and she swears by them and their good business practices.

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Jaykidx24

26 de mar. de 2012

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My experience at planet honda was amazing ! I left the place with a brand new honda civic Si. Sal and jay reslly helped me and made everything work out at the end. Im glad I came to planet honda to buy my first new car !

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ferreirajose

26 de mar. de 2012

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I took my vehicle in for the $67,ooo miles services everything was done accordingly, the price given over the phone was the same when I when to pick up the car. I had a ride home with a very nice gentleman. Everything worked out well.

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Grey Honda Civic 2012

25 de mar. de 2012

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I had bought a car in August and have been procrastinating putting a review up, but i have to say i LOVE my car and so happy with it! (2012 Honda Civic Sedan)Stephen Mains was my sales person and he was a great guy. Had a great experience buying the car as well as talking to him. My favorite sales person in a while.

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Tergau

25 de mar. de 2012

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My husband & I had a fastastic experience at Planet Honda. Henry Li was our sales representive and he was genuinely concerned with us having the possible experience. We never felt the pressured and were very confident that Henry was going to do his very best for us. We are very excited about our new Honda & look forward to doing business here in the future.

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Lisa Athan

24 de mar. de 2012

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Mike Goworek is the best. He's personable, honest and reliable. Hard worker and kept me informed on work and price. I highly recommend him.

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blackhonda

24 de mar. de 2012

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I have had the pleasure of being serviced by Planet for about 6 years now and have travelled outside of my own state to go there. In this time I've always experienced great interactions with the sales staff and service technicians . However, this time when I went to discuss my possible options for a lease trade in I was greeted by Mr. Stephen March. Mr. March is a patient and non-intrusive salesperson. He asked questions and listened without pushing his own ideas onto me and made the entire trade-in experience flawless. His kind and gently approach was informative and made my family comfortable enough to make the transaction that day. In addition to Mr. March, we had all of our financial needs taken care of by Mr. Alix SaintiI. Mr. Saintil was a very personable finance rep. He made signing over my money a smooth and fun experience. He is most defiantly the fastest yet efficient financial person I've ever met! Without a shadow of a doubt I would recommend this dealership and (especially Stephen March) to help you with your next car purchase. I will be back!!

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natwom79

23 de mar. de 2012

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I had a pretty good experience. Luis Cubi was very nice, knowledgable and respected my price limits. He made the time I was there bearable.

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Busy Ast

23 de mar. de 2012

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I would recommend this dealership because the staff was very helpful. I also walked in already knowing what I wanted and after Luis C. welcomed me to Planet Honda and offered his assists, I explained to him what I was looking for and he took me to right to my options. I also informed him that I saw the car that i did purchase on the internet and I wanted to see it in-person and he went right to the car. This shows me that he was very familier with their stock which was very impressive because I went to other dealership and their staff didn't know their stock. I also had a strange request from one of his co-workers(taller then Luis) to sit in the backseat to let me see if my nephew would fit. So with that being said I will tell my friends and family members that are currently looking for cars about Planet Honda.

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emmahannis

23 de mar. de 2012

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I came to Planet Honda to look for a 2012 Honda Accord and was met with the perfect car and outstanding customer service. Michael Hannna was helpful, friendly, and knowledgeable. Thank you Honda, and thank you Michael Hanna.

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Jenye95

23 de mar. de 2012

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For my 17th birthday, my parents just bought me my first car. After going to about 7 different dealerships, car shopping was getting old! Every time we'd go to look, we came out exhausted and ready to leave. As soon as we arrived to Planet Honda, everything seemed a lot better. Nelson was AN AMAZING salesperson. He was very friendly and was able to get us a very good deal on my 2010 Honda Civic. It seems like a blessing that we were there at the right time and to meet the right person. Everything about Planet Honda and Nelson was great, I'd give my experience an A+.

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dspring0021

22 de mar. de 2012

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I had a great experience. Al and Rick were great. Al is definitely the nicest and most genuine car salesmen I've ever worked with. I was in & out in less than 4 hrs and I had my 12 wk old son. Car is great. I would have loved to negate a lower price for a 2010 CRV with 45K miles, but I knew that I wanted the car and it is in good condition, so I committed. The only problem I had was with the Finance Manager. After I completed the initial paperwork with Al and Rick, who were wonderful, I was told that it would be 5m until the Finance Mgr would come get me to complete everything. This was of acute importance to me since I had my son and was guaranteed I'd be out of there before he woke up screaming for his next feeding. After 20m, I grabbed Rick again and asked him to please expedite the process. He tried his hardest and said it would be another 5m. After another 15m, I was ready to walk out, but another Sales Mgr belted out at the Finance Mgrs and insisted someone take me know. With a scowl on his face, and not much more than a disgruntled "hi", he quickly spat out my paperwork and I left. So, Planet Honda needs to work on this to round out the awesome service I had up to that point.

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melissalmullin

22 de mar. de 2012

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I had a great experience at Planet Honda. I was shopping for the best lease value amongst the major crossover competitors (Honda CRV, Nissan Rogue, Toyota RAV4, and Chevy Equinox.) After driving the CRV at another dealership and comparing the options that were standard on the CRV vs. the competition, I felt confident that I wanted the CRV the most, but the price was still a major factor.I brought in a Planet Honda lease internet ad for a crv that was much lower than the other dealers were quoting me. Ryan McKenzie walked me through the ad and all of the various taxes and fees that were not included (i.e. the fine print), then we compared the national lease deal through Honda. Through careful calculations and negotiating the value of my trade-in, we arrived at a price I felt comfortable with. Manager Mark Hernandez also showed me the breakdown of all the numbers, so I felt confident that I was getting a good deal.Ryan McKenzie was very personable and honest and I would highly recommend him to anyone considering buying or leasing a new Honda. Mark Hernandez was also very friendly and knowledgeable, and gave good advice on leasing vehicles.I signed the contract on a friday night and we picked up the car the next day (saturday). The dealership was quite busy on saturday, so it did take a bit longer to pick up the car than I had expected. But, they had coffee and cookies brought around and a St Patrick's Day contest where they were giving out money. They were also considerate about the time it took to get everything in order.Overall I recommend this dealership and will shop here again.

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will09

19 de mar. de 2012

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the experience from the beginning to the end was the absolute best that i have ever been associated with during my many years of purchasing vehicles. Paulette Cowan was outstanding through the entire process, very helpful, knowledgeable and a true professional. thank you Paulette Cowan and Planet Honda for making this possible.

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2012sonnie

18 de mar. de 2012

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I must say my experience with Planet Honda was good. My Sales Person was great, he took time to explain every option that was available to me. He was very knowlegable and not pushy. I stopped at 3 dealerships prior to Planet Honda and 1 after Planet Honda, Gerry was the only one who followed up with a phone call and I came back the next day. I would without a doubt would recommend Gerry Soares & Planet Honda to family and friends. And I was a person who did not like car dealerships. I would also like to recommend that Planet Honda consider Gerry Soares for a management training program sometime in the near future he has a lot of potential you can see it.SONNIEA Happy Customer!!

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TBARRY0124

18 de mar. de 2012

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I RECENTLY BOUGHT A CAR WITH RYAN MC KENZIE, HE WAS VERY KNOWLEDGABLE ABOUT THE DIFFERENT PRODUCTS AND PROVIDED EXCELLENT CUSTOMER SERVICE. HE ASSISTED ME THROUGHOUT THE WHOLE BUYING PROCESS AND OFFERED A FOLLOW UP INWHICH HE DID. HE WAS FRIENDLY AND TRIED TO HARDEST FOR A DECENT PRICE TO FIT MY BADGET. OVERALL I WOULD RECOMMEND HIS SERVICE TO ANYONE INTERESTED IN BUYING A CAR. HOPEFULLY I WOULD LIKE TO SEE HIM PROMOTED FOR HIS WONDERFUL SERVICE.

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CivicLover555

17 de mar. de 2012

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My experience at Planet Honda was overall a great buying experience. I was greeted in the parking lot by Luis who was very friendly and tried his best to make me feel comfortable. He was very knowledgable and thorough with the Honda Civic that I was interested in purchasing. I've been to other dealerships and I definitely didn't feel the warmth that Luis and the team at Planet Honda provides.

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mvillegaslao

17 de mar. de 2012

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It was the best experience ever in buying a new car.. no hassle... no sneaky fine line... I went in to look 2 days before felt no presure, Francis Duah gave me such a comfort level that I knew when i walked out after just browsing that day.. i would purchase a car from him.. Customer service is so hard to find now a days, that when i find it i like to stick to it. I will definite recomend others to Planet Honda and to see Francis. He is the best sales person, and special person. When i returned after sitting with him for a few hours i got to know him, and i know i made the right descion to buy a car from him. I felt at home, being a woman alone making a big purchase. The Sales Manager Chigbo was greaet as well helped me along the way. Danny being a new sales associate was the most attentetive person. I just want to tell you, Plant Honda has a great team, and i will be back in a few years. Thank you Francis, Danny and Chigbo for the wonderful service, i felt as if i was your family the way i was treated was exceptional.

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anisar

16 de mar. de 2012

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First of all I will say good place to buy a car and the hospitality is very great and above all I will say I dealt with a great sales executive, Mr Kaleem Wyne.He is not like other salesman, he listened to me what I need and then he started what planet honda is having for me.I would defenitely recommend everyone to this dealer for the new/used car and specifically for Kaleem Wyne.He is very kind and honest and I think he never gets angry and thats the best part of him.Before came to Planet Honda, Rte 22, Union NJ, I went to VIP Honda. There the office is good but the sales executives are not that great, they dont know how to convince a customer and understand their needs. It was so easy when I met Kaleem,I was not at all worry about financing also.You will not believe, morning I went to buy a new Honda CRV higher end model and I drove the car I dream in the evening, I cannot believe that, its all because of a good customer relation given by Mr Kaleem Wyne. I really like the marketing strategy of Kaleem, he is a great sales and leasing consultant. I also met Mr Chibo, Kaleems manager to get approval of the price, I choose, when he approved the price, I got a BIG smile on my face. Mark helped me for financiang so easily and I drove the car to my home in the evening.Thank you so much Kaleem, Chibo and Mark for helping me to find my new Honda CRV. It is not easy to find people like you all. Keep up the good work and may god bring you lot of customers. I will defenitely come back and see you all again and also I will defenitly refer all my friends to meet Kaleem Wyne, if they have to buy a new/use car.

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Crystal Tarbor

15 de mar. de 2012

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The Best Car buying Experience...The Quality of Work(Great)...WOWthe Customer Service The Best&Above ANY I Have had dealt with(Whichthis is my 4th dealership) The Friendliness The Best!! All of the Staff wereVery Pleasent&Understanding! WILL I Tell I tell a friend YES,YES(Oh I justShared my Great experience and Next Week she Will be going to buy her Car from Planet Honda....Union N.J..On RT22!! GOooo PLANET HONDA I will see you again & Any one I know will get to hear about Planet Honda! THANKS ! Crystal T...Elizabeth,N.J.

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mpate862

15 de mar. de 2012

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I went to Planet Honda to follow up on a quote received from their internet sales dept. Kaleem was my appointed salesman and as initial discussions went past the regular when do you expect to buy the car and my answer was before "my son gets home from school at 2:30 and I have to pick him up". It was 12:45 and enter Chigbo. To say the least after the usual disagreements over what my car trade-in was worth and what the " all our cars comes with molding and pin stripes" are worth, the deal was reached shortly before 2:15 p.m. and the car was delivered that night.Kaleem and Chigbo are professionals and a pleasure to work with. Both parties walked away meeting their objectives from the deal. I got an excellent price for the new vehicle ( the lowest price of probably 15 offers I received) and also a fair value for my trade-in and Planet met their objective of moving cars before the end of the month.A win-win situation.

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Hardmak1

15 de mar. de 2012

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Gerry was extremely helpful in helping me pick out a car. Once the car was picked, he brought it around for us to see in a short amount of time. The paperwork for buying the car was completed quickly. He was very personable and professional.

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Joeyb1977

14 de mar. de 2012

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Salesman was great. No pressure at all. Gave us what we wanted. I will definitely go back because of Anthony. I will recommend this dealer to my friends and family.

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Ariel Cortez

14 de mar. de 2012

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I would like to take this opportunity, to thank Eddie, Jay M. and Stephen March for thier honest dedication service to me and my wife..Eddie Amorin has a A-Team with Jay and Stephen at his side.. Stephen March was assigned to us, as our salesman. He was so professional in his representation and immediately made us comfortable. He answered all of our questions, and also took time to give us, different ways of purchasing our vehicle..Jay, was incrediable. was always there to answer our questions , whether by person or phone. Great Job Jay!!!...Eddie, what a manager to have at your side.Your honesty and loyalty to customer service, goes to another level..I would recommend all my friends and family to go to Planethonda for any future car purchase...

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clarisse

12 de mar. de 2012

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From the moment I drove into the parking lot of Planet Honda and stepped out of my car until the time I was escorted into my new car and drove out of the lot, my experience was absolutely first class!Gercino was 101 percent attentive to my interest, needs and concerns. His hospitality was warm and comforting which truly helped with my being abit tired and abit nervous on wanting to make a good decision. He was determined to see that I made a GREAT decision and that I would leave extremely happy. I did!You've got yourself a prize salesrepresentative. A true asset! Thank you very muchIn regards to Levy, he was as expeditious as possible, comforting, kind and considerate. Again, I thank you.

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CarlaJoy1

12 de mar. de 2012

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We had alot of fun purchasing our vehicle. Francis was so much fun. What a great personality he has and Ed was a huge help. Thanks to every one at Planet Honda.

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bruceumdown89

9 de mar. de 2012

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Al was a absolute pleasure to work with buying my first used car. He was very friendly and worked with us very well, he deserves a promotion!!!!!!!! RECOMMEND HIM FOR SURE TO ANYONE!

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jesmonte

9 de mar. de 2012

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Good customer service and good knowledge about the vehicles being sold. Wait time was a little too lengthy and I would have liked it to take a little less time. However, I do realize that Saturdays are very busy.

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Edri

9 de mar. de 2012

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I am so happy to have found planet honda. My day started out a little rough and didn't expect to go home with a car but I did and I cried because the experience was great.Thank You Planet Honda for being the best at what you do.

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Michelle71479

9 de mar. de 2012

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Frank, I thank you for making my sale smooth sailing. You are kind, and you made sure I was comfortable in my new truck. I appreciate your patience and will never forget you. Mark has the best sales rep on his team.Stay blessedMs. Cummings, thank you so much for your generosity and making leasing expirence unforgettable. Words cannot express how Honda has the best employees working. If no one tells you all, your hard work definitely pays off. Stay blessedMichelle E

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msnicole1

8 de mar. de 2012

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When I got out of my car, I received a warm and friendly greeting from Luis Cubi. I immediately knew that my night was only going to get better. Once, I got inside he offered me a cup of hot chocolate. Luis listened and answered all questions I had concerning purchasing a car. I got the car that I have always wanted with the help from Luis. This is going to be a great summer. Thanks PLANET HONDA!!!!!!!!!!!!!!!

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joe1353

7 de mar. de 2012

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It was a very pleasant experience buying a used car thanks to the professional service we received from Marcos. He does a lot to help improve the negetive reputation that used car salesmen usually have. Thank yoy Marcos...........you are the best

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Pkali

7 de mar. de 2012

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I brought my Honda Civic in for a 100,000 mile inspection. The qoute I received was fair. Danny proved to be very honest and easy to work.with.

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vinukumarh

6 de mar. de 2012

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It was nice experience all through my visit in Planet Honda, the service personnel Louis Cocchiaro was very helpful explaining the details, had good experience.

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planetH

5 de mar. de 2012

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my visit was rocky at the beginning. was determined to have my way because the customer should always be accomodated. then it turned around in my favor. im happy

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hondacivic24

4 de mar. de 2012

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I had a great experience at this dealership. Luis greeted me promptly at the door and made me feel welcomed. He was excellent and went above and beyond to put me in my dream car. I truly appreciated his patience. The car is beautiful and I am so happy with my purchase. One of the employees parked my old car in the heated garage so I could clean out my belongings. That kind of care and attention is rare and I will never forget it! Planet Honda is the best! Everyone was friendly and knowledgeable.

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jorgetiod

3 de mar. de 2012

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I went to see the new cr-v on saturday 22 of february and I spoke with Chigbo Mbaekwe,he answer my quetions that day.Icame back on wednesday 22 and he call mr Kaleen Wyne,very honest the deal was done very fast and I ended with a new 2012 cr-v,thanks gentlemen this is my third cr-v

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stagnes

1 de mar. de 2012

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Planet Honda appeared to have competitive rates and incentives; however in reality, the salesmen were deceptive and dishonest, particularly Jay Morris. I was told that they really wanted my business and would do anything, including throw in a navigation system to earn my business. Long story short, they took my deposit, made me wait two weeks for the car to come in and then when I went to pick up the car, handed me a Tom Tom, stating I said portable navigation system. Jay Morris blatantly lied and manipulated the situation. He penciled in the word portable on the contract and attempted to act as if this was not deceit. I was told I could get my deposit the next day, another lie. They still have my deposit and are making me do more leg work and wasting more of my time in order for me to get this. I would strongly recommend not dealing with this low end conveying dealership that should not be privileged enough to associate themselves with such a name as Honda.

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seyhans

1 de mar. de 2012

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I was at Planet Honda for leasing a car. Both Steve Mains and his manager Mark Hernandez were very helpful, friendly and time efficient. They didn't waste any of my time with nonsense I used to get at other dealers. Perfect overall experience. Highly recommended ...The finance person Mark was also great... Thank you guys...

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srandall82

29 de feb. de 2012

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Art was my salesman and the service he provided for me was outstanding!! He followed up on everything I needed in exchange for my lease to now me becoming the owner of my car (lease). I recommend everyone to go to Planet Honda to see "Art"? his experiences made me have a better outlook on buying out my lease as well as my next car. Thanks Again Art!!!:)

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Hrldwlcx1974

28 de feb. de 2012

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Go Plant Honda! Thanks to Art Norvell I got the car of my Dreams!This is by 1st. Honda and I'm loving it. Art was nice,he work real hard to get the loan that I needed to receive my New Used Car and he even made time to show me how to drive a manuel version of my vehicle. Wow!! That's Customer Service.Thanks! Harold L WilcoxArt your the man :-)

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vanou11

27 de feb. de 2012

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Al was very helpful,there's no word to described how helpful he was.after going to so many dealer.i remember the first thing he said don't worry ill find you something ,the environment was great and will definitely send family and friends thank you again al.....

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jdelpozzo

27 de feb. de 2012

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Spencer was all around wonderful and he made the stress of leasing a new car easier. I enjoyed the experience of leasing a new car from Spencer. He really took the time to understand my needs and gave me a bunch of options. He guided me through my choices but was not pushy or overbearing at all, which made all the difference in my experience and is invaluable. He was patient as I asked questions and reviewed everything with me. I will definitely be recommending him to family and friends.

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William Sturm

27 de feb. de 2012

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I saw online the hilarious ad skits put on by the owner of Planet Honda NJ and wanted to buy a car there. Drove from SC to New Jersey to get a great deal. I was treated very well by the salesman Tim Ciasulli Jr. and the manager Eddie Amorin. Both listened to what I was looking for and went out of their way to accomodate me. Can't thank both of these gentlemen enough for getting me a great deal! It was well worth the drive!

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Spannj1

27 de feb. de 2012

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My overall experience at this Planet Honda was great, the wait times were long, but I completely understand because it was a busy day. The staff and sales representatives carried professionalism and made my first car purchse experience smooth.

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Tyshontech38

26 de feb. de 2012

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I been coming to Planet Honda for a little over five years. And in that short time I only experience nothing but the best. Each visit I'm in and out a hour flat. I dont mind the wait because Planet Honda provide free WI-FI. But today was even better service advicer Carmen Semenza was very helpful. It's people like that, that keep people like me coming back.

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forzamilan

25 de feb. de 2012

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The Planet Honda Team is very people friendly and helped in any way they could. I have had nothing but good experiences over the 12 years that I have leased from this dealership.....I would highly recommend anyone looking for a car to check these guys out....Frank and Mark in Sales will go above and beyond.....Rosario C. West Caldwell, NJ

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phoneaccess09

24 de feb. de 2012

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As I arrived at planet honda, I was immediately greated with a warming wlecome. The gentleman that greated me showed me to where I wanted to go, the used cars section, where he introduced me to Luis Cubi. Luis was also as friendly and polite as the gentleman that showed me there. I described what I was looking he knew exactly what I wanted. The cars he showed us were perfect; in pricing and style. I will deffinately make another trip and will recomand Planet Honda!

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Mike Rivera

22 de feb. de 2012

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This is my third vehicle purchasing at planet Honda and as always I don't think twice to purchase my vehicles any where else . The salesman Michael Hanna and manager chigbo went the extra mile like always for my family and friends ! They accommodated to my needs and my financial budget was met ! Thanks again for all you have done planet Honda and MICHAEL HANNA !!!

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elea112

22 de feb. de 2012

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As soon as I entered the doors of Planet Honda I felt very welcomed. Luis Cubi approached me and my friend and offered us hot chocolate and a seat. He listened to everything I wanted and was able to grant my every wish. I walked out of there with a beautiful car and payments that are affordable. I will recommend Planet Honda and Luis to everyone that I know that may be looking to purchase a new car.

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pacomissi

22 de feb. de 2012

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My biggest issue was with the finance department, they were rude, didn't have the answers for my questions and when i call back trying to find out the reason that i did not get my paper work so i could pay my first payment they realized that i need to sign some more papers. now i am concerned that my first payment will be late. thanks a lot planet honda.

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denise best

22 de feb. de 2012

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gerry is a very great sales rep and he understands and guide buyers to make the perfect choice....we couldnt have ask for a better person to assist us in making the right choice and in the end very happy.....THANK YOU GERRY!

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Shivi.g.1984

21 de feb. de 2012

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It was a nice experience.. They were patient and helped us with a great deal.. We would definitely be recommending them to our friends n family..

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ruubs

21 de feb. de 2012

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The two sales people I dealer with were the worst in the industry. I have been buying cars for 25 years and this was the worst experience I have had.

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gvargas34

20 de feb. de 2012

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My experience at Planet Honda was unlike any other dealership I have ever experienced. From the minute I got out my car to the second I entered the door, I was greeted with warm welcomes and sales representatives ready to help any of my requests. However, on that particular day I was referred to visit Planet Honda by a friend. They HIGHLY RECOMMENDED me to ask for Steve Mains and that he would be the best Planet Honda representative to help me out that day. Steve Mains did more than help me. He guided me along the way in the right direction when it came time to choosing a car that fit my needs; the color, the interior, the gas mileage, whether to finance or lease, what the car would offer in the long run and most importantly was able to work out a great deal on my 2012 Honda Civic that worked within my financial means. The staff there was great especially Steve's manager and the financial manager I work with (Margaret Cummings). I gave this dealership all 5's because I truly had a great experience as a first time buyer. Steve and staff explained every detail in the paperwork and answered every question I had. They left no room for worry or at any moment, gave me a feeling that I was getting robbed as a customer. Planet Honda truly took care of me and I would certainly recommend them to my friends and family, especially to Steve Mains. If you're looking for a great car, at a great price, without the hassle, then Planet Honda in Union on Rt. 22 is where you should go.

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robert41

19 de feb. de 2012

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Art Norvell, "wow" The man walk me threw the PLANT HONDA experiences. From test driving,pricing,financing and service.He addressed all my concerns and made them fade away.His courtesy,helpfulness and professionalism sir passes all too date.In closing,I will recommend this dealership to family Friends. Bob Old Bridge,NJ

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ericnyny

17 de feb. de 2012

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Stephen Mains unlike most of the other dealers does not start with getting all you personal information first. He first learn what kind of car do you need gives you a comprehensive information about the car you are interested in, answers your question, lets you see and drive the car makes sure this is what you want and need and then goes over the financial options. Personally this is what worked for me, and why I got the car workin with Stephen Mains

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Edel Camacho

16 de feb. de 2012

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5 stars because They were very helpful, they kept updating us throughout the process... unlike other places i've been before. They very polite and explained every fee of the car.

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rodrigocastro

15 de feb. de 2012

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Stephen Mains has a very professional and customer focused approach.I had a great experience from start to finish.I will be back in the future to lease/finance.I will and have recommended his dealership to friends and family.

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jugbandblues

14 de feb. de 2012

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Victor and Jerry are fabulous folks. Victor is a very patient man and explained all the finance parts in detail. I would highly recommend him. Jerry was very helpful until the deal was signed and would definitely recommend him. Wish you guys the best in your car purchase and definitely talk to these men in your next purchase. Best wishes...KRISH RAGHURAM

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Jeiz

14 de feb. de 2012

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Henry Li was very helpful. His communication was very clear and he was able to get us what we wanted within our budget. He was very nice to work with. He did slot to make sure I got my car. I would recommend him to everyone.

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miss.kimberlym

13 de feb. de 2012

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I had a terrrific experience with the staff at Planet Honda. I've been debating the purchase of a car, for at least a year. Every time I came close would always hear my inner voice reminding me of the down to earth, yet professional staff at Planet Honda. A friend of mine received exceptional service when she had to take her 2010 Toyota Camry there for collision repair and I promised when I was ready to purchase a vehicle it would be thru this dealer and it was. I was driving home in less than two hours. Special thanks to Shannon R. for making sure I was well taken care of. If you stop by, see her or Danny... you will not regret it!

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rcsimon79

13 de feb. de 2012

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I WAS VERY HAPPY WITH THE PURCHASE AND SALES HELP I RECEIVED AT PLANET HONDA. LUIS WAS PATIENT AND WORKED WITH ME TO MAKE SURE I WAS HAPPY WITH WHAT I WANTED. HE DID NOT RUSH ME 2 MAKE A PURCHASE JUST FOR A SALE, HE IS KNOWLEDGEABLE ABOUT WHAT HE DID AND GIVE ME THE BEST SERVICE. THANKS LUIS.

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planet08

9 de feb. de 2012

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Well starting with stating that what makes me keep coming to Planet Honda yes HONDA but first for most is Eddie Amorin with his excellent customer service he is not just planet honda employee he's an asset to the company. I can't stop praising him enough as well as my family memeber his whole demeanor it has has been a pleasure dealing with Mr. Edddie Amorin i feel like he's part of our family with that i say it all this will be my 6 th vehicle purchased from Planet Honda JUST PURCHASED IT LAST NIGHt.I also continue referring my friends ,fasmily ,friends . also would liketo mentioned my regular salesman frankie the best woul dn ot change for any other excellent customer service knows his cars butr last night DEALT WITH MICHAEL HANNA VERY NICE EXCELLENT CUSTOMR SERVICE BUT FRANKIE IS NUMBER ONE. THANK YOU IN ADVANCE TO TAKE YOUR TIME TO READ MY COMMENTS HAVE WONDERFUL DAY AN ANOTHER WONDERFUL YEAR HERSIDA PEREZ- URENA

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vdsreddy

8 de feb. de 2012

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I had an excellent experience buying my new car at Planet Honda. Jerry was truly professional and assisted me at each step. I would strongly recommend buying a car from Planet Honda.

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PCOYLESR

8 de feb. de 2012

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On my quest for a 2012 Honda CRV, I was fortunate enough to meet Akira at Planet Honda. I had visited other dealerships and felt as if they were too busy to give me the Right time of day. Then I met Akira. He was exceptionally helpful. Within minutes I was test driving a CRV. He did not pressure me in any way, but let me know thatHe was totally available for me when I made a decision. I told him what I wanted in a car, and he said he would contact me when something became available. Needless to say, He found the car I wanted, and the entire transaction was as smooth as could be. He was thorough, and very patient when explaining the electronic features to this mature woman. He is a wonderful asset to your dealership. I would highly recommend Planet Honda,and especially Akira.

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sbaker50

7 de feb. de 2012

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Akira was extremely courteous and knowledgeable, worked quickly to come to an agreement on price, and upon delivery spent a lot of time patiently reviewing the features of my new Pilot. I would strongly recommend Planet Honda and working with Akira.

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Andco

7 de feb. de 2012

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Very friendly and knowledge. I was met at planet Honda by salesperson Henry Li and immediately felt welcomed. I was interested in a Honda Accord and he took me for test drive. He was very open and honest and I never felt any pressure. The price was very fair and I loved the car so we decided to start some paperwork. They were very honest and were able to show me exactly what was going on. There were nothing hidden and everything in my deal was shown and explained to me. I had a great car buying experience and I recommend Planet Honda especially Henry Li.

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helenmk

7 de feb. de 2012

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Very happy with my new 2012 Honda fit sport that I picked up today. Sales associate was friendly, was familiar with the many aspects of the product, and the most important part, best price after shopping around. Feel very comfortable with my first new car purchase, and look forward to referring future Honda owners. Current low interest rate incentives on several honda vehicles combined with the price sealed the deal. Thank you.

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VitoB

6 de feb. de 2012

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Akira met me at the door. Ironically, I talked to him the night before on the phone. He was very respectful. He was very well spoken. He made us feel comfortable. I have met many sales persons in my life, and I will not hestitate to say, Akira was the best. I recommend anyone looking to purchase a Honda, go see him. The deals are great too. He has my business.

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manpilot819

5 de feb. de 2012

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Entire staff is very friend and accomodating. From the first time you get in, the Sales Manager was there welcoming you which I did not experience when we went to other dealership. The Sales Consultant was very helpful. Got a good price for the vehicle. They tried to be as detailed as possible in explaining everything about the features of the vehicle, price, financing, etc. I would recommend this dealership.

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robert 1954

5 de feb. de 2012

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SOON AS I ARRIVED I GOT GREAT SERVICE, EVERY EMPLOYEE THAT WORKED ON GETTING ME THIS HONDA ACCORD I GIVE EVEY ONE A A+thank you all,

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nattysuds

5 de feb. de 2012

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Jerline--I was very impressed with Kaleem's friendliness and his professional demeanor. He went the extra mile and made sure that my buying experience was unforgettable. He was very knowledgeable and made everything smooth for me. I was very comfortable and I would recommend him anytime to friends and family.

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rossy611

5 de feb. de 2012

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I would like to say MArcos was very corteus and kindly, he had a lot of patient and lastly please me with all my expectations regarding my Cicic SI purchased. If I ever need to refer someone to this dealer he will always be the right person.

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EPPIE

4 de feb. de 2012

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The first Honda I bought was on 2/14/97 at Planet Honda. I went to other Honda dealerships before Planet Honda but they showed no interest in negotiating and for them it was "take it or leave it", so I left. I was considering VW afterwards but decided to try Planet Honda as a last resort. The salesman at that time was different than the others and showed a genuine interest in helping me find a car in the right price range. Needless to say I bought the car and had it serviced only at Planet Honda for the entire time I owned it. When it was time to get another car, I would not even consider the other Honda dealerships, only Planet Honda was acceptable to me. My husband and I were fortunate to find Michael Hanna in the dealership that night. He was most helpful and had the patience of a saint because my husband went through every little detail and ended up spending about three hours with Michael. During the whole time Michael mainatined high spirits, a great sense of humor, and a willingness to work with my husband and answer his questions no matter how often he asked in order to help him understand all the details involved. It is not often that one encounters such a person like Michael. So again needless to say, we bought the car. I feel confident that Michael, who is most knowledgeable, will be there for us to answer any questions we might have in the future. Also, if anyone we know is in the process of shopping for a car, we will surely recommend Planet Honda and Michael.I would also like to mention that Michael is not the only person in the dealership who should be commended. Margaret Cummings was also most helpful. She was very personable and eager to assist us in understanding the warranty and vehicle protection plans. Her polite, respectful and calm demeanor put us at ease and we felt comfortable talking with her. I would like to say, in my opinion, that both Michael and Margaret are each an asset to the Planet Honda dealership and it is their dedication to their individual vocations that has made the car buying experience a good one for us. It is worth noting that each person's behavior (such as the first salesman) creates a "ripple effect". If the first salesman in 1997 was the same as the other salesmen I encountered in the other Honda dealerships, than I would be buying VW vehicles. Instead, his genuine willingness to work with me created the first sale and a positive outlook for future sales at Planet Honda. I am confident that Michael and Margaret are creating their own positive "ripple effects" with other customers in their daily interactions with them, and as a result they will return, as I have, to Planet Honda.

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happy_wanderer

4 de feb. de 2012

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My journey to purchase a good certified Honda began with Nelson Alvarez of Planet Honda. Nelson was very courteous, knowledgeable and extremely informative about the vehicles that I was shown during my visit.I was ultimately shown a super 2008 Honda Accord with less than 35,000 miles on it and this is the vehicle that I purchased and I love it.I highly recommend speaking with Nelson if one is looking for a vehicle at Planet Honda.The purchase of a vehicle can sometimes be a challenge. However, my experience at Planet Honda was just the opposite.In addition to Nelson, I had very favorable experiences with 2 of Planet Honda's sales managers, Gary Angus & Jaime Vasco. Jaime was kind enough to walk with me to my new vehicle for my first drive home and and sent me off with his personal well wishes.Other Planet Honda personnel who I came in contact with who were very helpful were: John Leone who prepared much of the paperwork and Scott Gavitt, Prep/Used Car Service Manager, who along with his assistants Rich, Chris, and Fausto ensured that my new purchase would make me a happy camper!Bottom line ... if you are looking for a new or used vehicle ... you must get to Planet Honda! And you can start your journey with Nelson Alvarez!

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AmyDu

3 de feb. de 2012

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We recently bought a 2012 Odyssey from Planet Honda and we are very happy with our experience. Everybody I met there is friendly and courteous. My sales Ryan is very patient and considerable. He took care of all my requests to make me comfortable. I also have to mention that Mark is by far the most friendly sales manager I met in Honda dealership ( I visited a few Honda dealerships before). He also helped us to make a great deal. Anyway, my experience with Planet Honda exceeded my expectations. I will definitely recommend it to all my friends. Thank you!

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Barbara Ward

2 de feb. de 2012

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They were more than helpful which helped me make a decision quickly. I would highly recommend them both. Everyone that was there in this show room is extremely friendly and most helpful.

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farias1515

2 de feb. de 2012

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marcos ibanes did a good job with helping me to buy a car and now my family and i so happy with the new car .thanks marcos

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LeisaBrown

2 de feb. de 2012

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First I would like to say when I met Marcos he greeted me, shook my had and asked if he could get me something to drink. He was very cordial. I was having problems with my first loan carrier but Marcos and Jimmy resolved the matter and I was able to ride away from Planet Honda with a nice used vehicle that I would feel very comfortable and safe in while driving.I have a serious disability (5th total hip replacement) and Marcos was able to find a vehicle that was low mileage and accessible. Wow!!!!!!!!!!! Thanks Dude!!!Thank you fellas for your service. Marcos and Jimmy even threw in some extra perks. I needed that. I had always passed this dealership and said I would like to stop there one day. Well, I did and everyone including Shannon was very hospitable.Once again thank you and I look forward to a lasting relationship with Planet Honda.Leona S. Brown

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jdiaz77

1 de feb. de 2012

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Francis is a professional and likes to take care of his customary clients, but he will give you a great deal even if your a first time buyer. That is why I keep coming back to him and the great team at Planet Honda. Recommend AAA+++

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gauravsinghal83

31 de ene. de 2012

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Hi. i Just bought 2 honda in last 2 month. really it was great experience to deal with Steve and also with Mark. Steve really helped me to crack the deal and explaining all the benefits and term clearly. I love Honda and after buying one car from there and with Steve, i didn't gave a second thought to go some other locations. I appreciate his dealing with customer and providing comfort level at every stage.I would also say Mark is smart sales manager and he helped a lot making there customer Happy.once Again thanks to Honda team

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jyoustos1

31 de ene. de 2012

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Michael Youstosi leased my 2012 honda accord from plant honda was great experience i get the deal i want .the car was clean very fast same day delivery i recommend my sales man Michael Hanna and his manger Jay

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mxplaya

31 de ene. de 2012

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Gercino Soares was one of the best sales persons I have ever dealt with. He was extremely helpful and was able to find me the perfect car. He is someone I would recommend to anyone buying a new car. I didn't feel any pressure having to make a quick decision, he was patient and very helpful. He helped me get a price that I could be happy about and walk away with a new car. It was one of my best experiences in a dealership and one I hope to do again in the future.

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bobbobvr

31 de ene. de 2012

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I recently went to this dealership just browsing for options I had on my old car and what I can possibly purchase. I did my research before I went on the journey of shopping for cars up and down route 22. When I arrived at Planet Honda this was my fourth stop of the day. At my other previous stops I got the run around from the other dealers trying to force me to make deals that i knew were bad because I did my research. At planet Honda I was approached my a young lad named Gercino Soars. He was friendly, knowledgeable, courteous and treated me more like a brother that just another customer with a dollar sign tattooed on their forehead. He helped me choose through my options which were very close to the ones that I researched before I went car shopping. To make a long store short Gercino was by far the best car salesman I have ever met and I will surely buy cars from him as long as he works their and will tell all my family and friends about his work ethic and professionalism.

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mlipsky

30 de ene. de 2012

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Anthony Hartley did a great job accomidating my tight schedule and helped me to work through budgetary concerns. I got the vehicle I needed. Jay Morris went beyond the norm to help make sure I was and remained a satisfied customer. I am grateful I chose to come to PlanetHonda. I got a great deal, new car, commend the great sales effort(and free breakfast and coffee!) and came away with a generally positive experience!

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Bouny559

30 de ene. de 2012

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Great personality. I felt like he really cared about what I wanted and my price range. He was very helpful and positive. I'm enjoying the car we chose together.

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eugene t wallace

30 de ene. de 2012

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Baron was very reassuring that out experience would be stress free. He assigned Al(our salesperson)to show my daughter the inventory and we were not disappointed. I was was , however, not thrilled with the interest rate and cost of the extended warranty. This is no reflection on our overall sales experience. I would recommend Planet honda to my friends.

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mary20

30 de ene. de 2012

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Great personality! Excellent customer service by Luis Cubi and his team vanessa in finance department. He was very helpful and positive. I'm enjoying my car. Thank of lot PLANT HONDA!!!!!!!!!!!!

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cppc

30 de ene. de 2012

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I may be a little partial, but I love this place! It's my 3rd Honda purchase at the "Planet", and I couldn't be happier with the results! (FIT is GO!) We met Elias on our way in, who just started working there a week or so ago. My Husband and I spent some time talking with him and telling him about all of our positive sales and service experiences over the years-he is going to be a great help to all of you out there when you are ready for YOUR new Honda :) (We wish him the best!)Our sales consultant, Francis Duah is a compassionate professional, who made us feel very welcome and comfortable during the negotiation process. The nice lady walking around with snacks and beverages was a nice touch. Most dealerships want to catch you when you are hungry and tired to twist the last few dollars out of your hands. Not here-this is a different experience. The sales manager, Chigbo Mbaekwe was very knowledeable and extremely helpful in putting our deal together . We pre-qualified online, so that expedited the process somewhat (p.s. there's a coupon there too!) It was great to meet Shannon Rolph (finance specialist) who took great care of our credit needs-she's fun! Once the numbers were all settled, it was off to see Victor Kavanach in the finance department. He really was the icing on the cake-no pressure at all to add things you didn't want. He took time to answer ALL my questions and concerns, and explained fully what all of our options were.When all the paperwork was done, it was delivery time! Francis took us out to the new car and gave us the grand tour! The prep people did an awesome job sparkling every inch on our new baby! Thanks!Thanks to Francis as well, he really made us feel special-what a great guy! So all in all, I would say, get online, do your homework and go to Planet Honda and get a great deal and have alot of fun and meet alot of nice people in the process!

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Ronaldj

29 de ene. de 2012

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We came into the dealership with intension to just look and get info. Our salesman was extremely pleasant & knowledgable. It was because of our salesman, Jimmy Reed, that we decided to buy our car that day. He did not try to pressure us, but answered all our questions & gave us all the info we needed.

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Hector.rosa

29 de ene. de 2012

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My name is Hector M. Rosa. I am very satisfied with my 2009 Honda Odyssey. Tim was very professional,helpful, and willing to work with the sale price. I would definitely recommend going there to a friend.Sincerely,Hector Rosa

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cieslakw

29 de ene. de 2012

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Able to reconcile the company's interests with the interests of the client in a very diplomatic way.Buying a car runs very well.Although the process is not easy. The whole team is working very good.Thank Steve for a very good car. Hugs for Mrs.Marks.

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raocpcu

28 de ene. de 2012

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Excellent customer service by Anthony Hartley and his team manager Jay Morris, and Marguerite in the business closing area. Second car purchase from this dealership, which will always work with you on price when you are an educated buyer. Jay went out of his way to make the numbers work, and Anthony took a lot of time walking us around the lot showing us various colors. Marguerite made the documentation process go very smoothly.

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bdaniels177

28 de ene. de 2012

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I had a good sales experience at Planet Honda. Although I feel that the customer service could have been a little more responsive when I entered the dealership and during the buying process, I was generally treated curteously and in a friendly manner.

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Ecarela01

28 de ene. de 2012

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I was very satisfied with the overall service I received in the dealer. I have recommended this dealer to several acquaintances. I plan on returning to this particular dealer when I a ready for a new vehicle.

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yvinok

27 de ene. de 2012

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I knew in advance what to get. Unfortunately the online price that was listed was not honored from the start. It took too long to negotiate the price and too much nerves. The process should not be multi staged (several people were participating). But finally we were able to negotiate. I now have some doubts in dealer vehicle certification process as they gave me a car with non working turn light. Checking 150+ points and not to check lights? What kind of certification is this? This was my first Honda car. Generally all sales people are more knowledgeable than average buyer - no complains as it should be. Art is a fine salesman.

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Resnicka

27 de ene. de 2012

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I have had horrible experiences buying cars in the past. Thankfully this is the first time I felt so satisfied in every aspect of purchasing a new car. Spencer was actually referred by a very close friend of mine and I couldn't be happier and more satisifed in my dealings with him. He was patient and did everything he could to get me what I wanted. Spencer was very knowledgeable and made sure to show me all of my possible options. The overall process was smooth and the envirnoment had a postiive enegery and made my experience pleasurable. In addition, Spencer let me know that I can call him if I had any problems and/or questions. I wish there were more great people out there like him. He was very helpful in answering all my questions and there were many regarding the car features. I will definitely recommend Spencer to anyone who wants to purchase a Honda. I can't say enough about my experience with him! Believe me I will be returning to Planet Honda to purchase any future cars. Thank you to the staff of Honda but especially to Spencer for all his help!

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RussoA

26 de ene. de 2012

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Spencer Rudloff was by far the best Honda consultant I have ever seen throughtout my years of buying and leasing cars. He made my decison very enjoyable especially as itcan be stressful in the economic environment. When I entered I were greeted with "welcome to planet Honda" and smiles. Spencer was very knowledgeble & caring to what I needed and never pushed me and let me take my timne in making a decision.. He is willing to go the extra mile to make sure his client is happy.I can definitely say I will be recommending Spencer to my business associates and friends. It was a pleasure to know that what I wanted, Spencer listened and took into consideration my neeeds and what I could afford. I can say I will be dealing with Planet Honda for my future purchases and hope to deal with Spencer.

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missguerrero201

26 de ene. de 2012

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I have never been treated so well by any car salesman before!! Art Novell is the man to go to, especially if you have credit issues. He took his time and fought for my best interests the entire way through. Going into a car buying experience knowing that you have limited options and limited resources can be a challenge, but he really pulled through for me!!! In the end, I needed no co signers, the cash I had was fine and I left with the vehicle I wanted, the terms I wanted, and confidence in Planet Honda!!! I'm a real person and this is a true story!

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wizzle

26 de ene. de 2012

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Art steered us in the right direction the first time we visited, and although the price was not right for us during that visit, we kept him in mind the second time we came to PH to look for a car for my boyfriend. He got the car, and the price he wanted, and was never mislead by Art. Art stood by, let us discuss with each other what my boyfriend wanted to go home with: He gave us enough room, while still making a great sale. He was never pushy, and gave us a great impression of what a car salesman will and can do. We'd definitely not only recommend Art, but recommend that company he definitely represents. Definitely going back for future cars to come!!

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coryliz

25 de ene. de 2012

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This is my second purchase from this dealer and both times I've worked with Frances and Chigbo. Best car buying experience very personable. Frances knows exactly what I what and was able to find the car and the deal I needed.

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Marcos L

25 de ene. de 2012

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my salesman Jerry Alexander was awesome, showed me the car, answered all my questions about the car, and helped me to select the right one with the right price.Chigbo his manager, was very nice, and helpful, no pressure.Great deal, great price, awesome service, awesome place!!!!!!.....and FUN!!Thank you guys!

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KeWill

24 de ene. de 2012

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My Planet Honda experience went well. My sale person Luis was great. He was a very friendly, knowledgeable of the truck purchased. I would refer anyone to him.

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sylvialucas

24 de ene. de 2012

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THE EMPLOYEES NAMED ABOVE HAVE BEEN VERY HELPFUL IN THE SELL OF THE VEHICLE I PURCHASED FROM YOUR COMPANY.THEY WERE VERY BUSINESS ORIENTED AND COURTEOUS.

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Lightandsweet

21 de ene. de 2012

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Almaurice is a great sales person. He helped me find a car that was in my budget. His attutide was great .I'm a happy customers. And I'm glad I chose Planet honda

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roysela

19 de ene. de 2012

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My overall experience in this dealership was GREAT!!! I purchased a 2012 Honda CRV EX-L in a Twilight Blue Matallic earlier this week. I love this car more & more everyday, from the room, technology, ride and MPG nothing is better. As for the buying experience it was very good overall from the sale, service and delivery of the car.I came back the second time to this dealership and went directly to C. Akira Shibata to discuss the new car. They had the exact car I wanted to so we ended up striking a deal that night. Akira was very helpful and accomadating throughout the whole process, even after the purchase he made sure I got everything that came with the deal and tought me everything there is to know about the car. From the first time I walked in to the dealership he was respectful and straight forward. The next day I came to pick it up even the guy at the Prep Department told me everything there is to know about the remote starting system. Definantly spend the few extra dollars to have honda do it, it is covered by the warranty this way and the remote works from 1000 feet away (Tested already from about 250 feet and it works!!!) Overall Experience at this dealership was Excellent!!!Make sure to haggle a little for what you want of course!!!

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mmurphy1952

19 de ene. de 2012

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Mike Hanna is a very professionaland knowledgeable salesman, who both knows the capabilities of the dealership and the needs of the customer. He delivered on each and every commitment made, and exceeded expectations. In particular, there was excellent communication throughout the process of leasing two new Honda vechicles, and the pricing was very competitive (best in region). Jay Morris supported Mike, and also followed-through 100% on all commitments made to us. This is a well-run business, with great customer service.

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Skovy82

19 de ene. de 2012

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This is the second Honda Civic I have leased from Alix Saintil. He is professional and works with the buyer. His knowledge of the vehicle was outstanding but his overall personality, professionalism and outstanding customer service far exceeded my expectations. What was most important to me was that there was never a moment that I felt pressured into the purchase and I never felt this with Alix. I will continue to come back to Planet Honda in the future. I will also be recommend Alix to everyone I know that is in the market for a car.

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MusikEltern

17 de ene. de 2012

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While the whole process of obtaining our new vehicle took some time, Nelson was courteous, friendly and very helpful throughout. I have frequently recommeneded Planet Honda, because their service really is very good.

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fbandinelli

17 de ene. de 2012

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I had made an appointment with Steve March who was recommended by a close friend. He took the time to work with me on buying my present car and giving me a great deal on a Honda civic. Steve was very considerate handling all of my needs. I would highly recommend Planet Honda to anyone looking for a economical car reliable vehicle

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Nizo

15 de ene. de 2012

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Henry Li was immediatly responsive when we walked into the showroom. He listened to our needs and assisted in our decision. He was knowledgeable & helpful thoughout our entire purchasing process. His email & phone follow up after the purchase showed continued interest & care.

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judyt898

12 de ene. de 2012

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This dealership give one price over the Internet and then adds phony charges after you test drive the car. This is a scam. I bought a brand new Honda Accord on Saturday at Autosport. No comparison in integrity and ethics between the two dealers.

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adamzurich

11 de ene. de 2012

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Great service. Very helpful. About a week after I got the car I noticed that the cap to the bolt on the windshield wiper arm was missing. When I went back they replaced it free of charge. Family has bought a car from there before and would probably go back.l

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lindsay_laspata

11 de ene. de 2012

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My visit to this dealership was an excellent experience for me. Everyone there was extremely helpful, knowledgeable, and friendly, and everyone was working together to give me the best price on a new car. I would highly recommend Planet Honda in Union to anyone looking for a new or used vehicle.

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tomahawk

11 de ene. de 2012

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From the day I walked in to Planet Honda I was greeted with smiles and very personablesales people. The salesman that I dealt with was Mr. Akira Shibata, he was very informative on the Honda Civic. I wanted a red Honda Civic and there was none on site but he assured me that one was being delivered to the dealership on or about January 2. Well the carwas delivered on January 11. But within this time Mr. Shibata kept me informed by phone on a daily basis as to where the vehicle was and gave better idea as to when the vehicle was to arrive. All and all the experience at this dealership and with the Mr. Shibata and Mr.Wang was one of the best experiences that I have had in purchasing a new vehicle.This is why my answers to the questions were all 5

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fran2wray

10 de ene. de 2012

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I gave all 5's to Planet Honda because their customer service is great! As soon as you come in everyone is ready to serve you with a smile on their faces. I had the pleasure of working with Frankie Talarico and Eddie Amorin. Frankie left "no stone unturned" when it came to answering questions about the vehicle, he had full knowledge and made sure I knew all my options for obtaining the vehicle. When it came down to price, I feel like Eddie really gave me the best price possible and I could not have got a better deal ANYWHERE else. These guys are extra friendly and extremely courteous.My overall experience was great. I felt very good walking out of Planet Honda and I will highly recommend Planet Honda to friends and family members.

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angeliukas

10 de ene. de 2012

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I had great experience with this Honda dealership. I am extremely happy with salesman- Akira Shibata - who was a great help in advising me which Honda to chose. When I drove several cars, he was very patient with me! He was very knowledgeable, pleasant to deal with and made sure I got my car delivered same day in the color I wanted. Moreover, he helped me set up my Bluetooth in the car and gave me useful tips about the car.I will buy honda again ! very pleasant experience!

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kearnyshore

10 de ene. de 2012

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We purchased a new Honda Pilot from Akira (Carlos) Shibata and we were very pleased with the whole purchase experience. Akira patiently showed all the features that were important to us, and was very pleasant to talk to. If you ever want to buy a new Honda, go and see him! Not your typical car salesman. He told us that he even was a manager of a Honda dealership in Florida, that's why he had answers to any question we had! We highly recommend Akira for his professionalism, knowledge, and for his classy way of doing business. Very nice gentleman!

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Nancy shields

10 de ene. de 2012

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I was completely satisfied with the sales experience, trade in value, price of new car. Henry Li was honest, courteous and personable. All the staffs are friendly and very helpful. I will recommend planet Honda to anyone I know looking to purchase a new car.

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Rev. Isabel Alvarez

8 de ene. de 2012

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I recommended Planet Honda dealer especially for those who prefer to do business in Spanish. Here you will find excellent salesman like Marcos DosSantos who is trilingual using English, Spanish and Portuguese. Marcos made everything possible to help me out to get the car I prayed to the Lord. Also Eddie Amorin welcomed my husband and I, and made us feel among friends. Without forgetting Jorge Dutras and others team members than when the extra mile to give us a good deal. Dios les Bendiga!

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gcalixte

7 de ene. de 2012

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Poor service overall, shocked that they continue to get service. It was a horrible experience and II would call and wouldn't get calls back. I waited FOREVER everytime I came in. I will NEVER return back. Just horrible period.The only reason I went there is because I already started the process of buying the car and didn't want to start all over somewhere else.

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leak291

7 de ene. de 2012

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Henry made my buying experience at Planet Honda easy. I didn't feel I was beening rushed or anything in that nature. 5 thumbs up! FYI, I bought my first Honda Accord at Planet Honda about 11 years ago and I am still driving it.

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hondagirl88

4 de ene. de 2012

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Danny was very patient and understanding throughout my selection process and worked very hard to please me as a client in getting the deal I required/requested. He was very thorough and explained in detail as this was my first purchase of what to expect during the process.

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j0rg39o8

3 de ene. de 2012

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my experience was great the salesman Joshua Barberena made every way possible to help me out get a great car at a great price. i walked away happy

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zesty21

3 de ene. de 2012

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I highly recommend working with Mr. Francis Duah. We have known Francis for approximately 7 years now. He is personable, patient, friendly and extremely knowledgeable about the honda products. I am now leasing my 3rd honda odyssey. My husband has leased an accord and civic. This past November was the third time we worked with Francis regarding leasing vehicles from Honda. We have developed a trusting relationship with Francis and we always leave happy and enjoy our new vehicles. Francis is honest and respects what we want and understands that we need to stay within a certain price range.

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catcherli

2 de ene. de 2012

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I would say it is the best Honda dealer I visited. Nelson is very nice and friendly. He helped us replace a new car because the old car has some little scratches on car body. Even though I already drove the old car home for one day. It is a great pleasure to buy a cat there. Strongly recommend Planet Honda if you wanna buy a Honda car.

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yolyane

2 de ene. de 2012

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Luis is an excellent sales man. He listened to everything I wanted and what I could affored. After going to several other dealers i didnt believe him when he said "you will walk out of here with a car that you like today". He really did make it happen. I am very content with him and the dealer i will definetly recommend friends and family to Luis at Planet Honda.

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jilson51

1 de ene. de 2012

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I totally enjoyed the experience of purchasing a new car from Spencer. He was extremely courteous, respectful and understood my needs in a vehicle. I did not want to be persuaded either way on my choice in selecting a car and was not. He gave me my options and guided me but was not pushy or overbearing at all. He was patient as I asked questions and reviewed everything with me. He made the whole process very easy for me and I so appreciate that. I would absolutely refer people to him with no question!

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meeric2004

1 de ene. de 2012

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Buying a car from Planet Honda was a great experience thus far. All the employees there are very friendly and welcome you with a smile. One in particular was Sales person Joshua Barberena he is very knowledgeable and provides exceptional customer service. He went above and beyond to meet my needs and I would highly recommend Joshua Barberena to anyone. He will treat you with respect and will listen to your needs. Thank you Joshua for all your needs.

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Accordman51

1 de ene. de 2012

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We went to Planet Honda due to our credit being less then great. we tried other dealers who promised results and all we got was aggravation. At Planet Honda they delivered what Athey promised. They got us into a 2012 Honda accord that we love. The atmosphere was stress free and we were not pressured into making a deal we weren't comfortable with. It was the first time I ever enjoyed buying a car.

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djedaug1

31 de dic. de 2011

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Luis greeted us as soon as we got out of our car, took us inside and offered us coffee/tea on a cold night. He was very courteous and informative, walking us through the procedure and thoroughly explaining everything. We were in and out of there in a couple of hours with our new (used CRV) car. We had a great time with a great guy with a great attitude and much enthusiasm. Thanks Luis.

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anjie27

31 de dic. de 2011

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I visited the dealership to buy a new Honda Civic. I worked with Sal and his manager Jay. They both helped me a lot and gave me so much information and made me feel great of what I was buying. I think it's one of the best things I ever bought and it's all because of Sal and Jay. I love this car and they both made a great deal for me. Thank you so much Planet Honda.

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KevinCast

31 de dic. de 2011

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It was my first time ever at Planet Honda and I was unsure of whether or not I actually wanted a Honda or not. Luckily, salesman Michael Hanna's friendliness and helpfulness persuaded me to get a 2009 Honda Civic. He was extremely understanding and tried his very hardest to find the car that I was looking for. The salesman was very professional and I would recommend him to any family member or friend. I am very happy with my car.

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spowers1975

31 de dic. de 2011

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I walked onto the lot looking for a loaded Odyssey at a fair price and Michael Hanna and Jay Morris bent over backwards to make the deal a reality. Honesty and transparency in setting the parameters of the lease deal were extremely appreciated.

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njfotoman

30 de dic. de 2011

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I am not usually much of a writer to make complaints or to give compliments, but my last experience with Planet Honda, and more so with their Senior Sales Consultant Francis Duah, have motivated me to take the time to do so.I first met Francis back in 2008, when I leased a new Honda CRV from him. I was pleased, even then, with the professionalism, knowledge and proficiency of this salesman. As my lease was coming to an end, I contacted Francis about the possibility of a new car from Planet Honda. Again, he rose to a very professional level, while always making me feel as though I had just contacted an old friend. The problem that we faced was that due to the tsunami that had occurred in Japan, the new 2012 models had been delayed in shipping. He kept in contact with me about the delivery of the new CRV and helped to extend my old lease with Honda Finance, so I did not have difficulties while awaiting the arrival of the new models.What could have been a very bad experience, was made right by the professionalism of Francis Duah, and the rest of his associates at the Planet Honda dealership. As I said, this is my second purchase from this dealership, and I am confident that upon the approach of my new lease end, I will be back having a conversation with not only a wonderful salesman, but with my friend, Francis Duah.Sincerely,Jeff Silverman

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nomoney123

30 de dic. de 2011

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I bought my honda accord from Ryan Mckenzie at Planet Honda and was very happy. The customer service was excellent. Ryan Mckenzie was prompt and worked extremely hard to find the color, model, and price of car that I wanted to buy. I didn't have to wait long and was very happy in the final out come with my new car. I will be returning back to Planet Honda and Ryan Mckenzie in the future. I will also be referring friends and family to purchase their cars with them as I did.

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Alfred Cordeiro

30 de dic. de 2011

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Stephen Mains should be promoted to Sales Manager. After the treatment I received at Autoland I had lost all my respect for car dealerships on Route 22. But Steve changed it all by his outstanding treatment of my wife and me when we came in lookin for a new CRV.Steve knows his job very well ,he knows his product in and out and his demeanor is very catchy. His desire to give his best to the customer is unbelievable.Most of all he made our visit to Planet Honda an event to remember and made us wantingto visit the delership again.That's why I took a set of his business cards to distribute to my neighbors, relatives and friends. I have already distributed some to my friends at tne swimming pool that I go to every day and to my colleagues at work.Every morning now, when I wake up, I rush to my window to take a look at my Honda CRV in my driveway instead of the monster of th Jeep that we bought at the inefficient Autoland dealership and traded for the CRV.Of course I would not be doing my duty if I didn't mention the strong backup wegot from your Manager, Mark Hernandez whose interest in our satisfaction was reallyoutstanding. He was extremely unassuming and truly managerial.Sue, the Director of Service was another delight I was happy to deal with and thank you Kelsey and Marco Panetieri for doing an outstanding job in helping us leavePlanet Honda with a lease agreement that was very satisfactory.

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landom914

30 de dic. de 2011

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i was coming toward the end of my lease and wanted to turn it in early for a new model. i made an appointment with anthony, who did his best to make me feel appreciated and valued. this is my second vehicle leased from planet honda, and anthony helped me feel like part of the family. i really appreciated his efforts in helping me get a great deal and value for my money.

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Owiltshire1986

30 de dic. de 2011

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The overall customer service was exceptional from the moment I drove into the parking lot until I drove out with my NEW CAR! I was greeted by someone in the parking lot and at the door the introduced to Anthony who was my sales consultant. I described to him what I need in a car and he helped me to make the best motor vehicle purchase I have ever made in my entire life. I have owned over 7 cars in my life and this has been the smoothest purchase I have and the most friendly service I have ever received. It's like baking a cake, Anthony baked the cake by putting everything together and recommending the right car to suit my need then Levi in the finance department put the icing on the cake by ensuring I got the best interest rate and recommending some very necessary 'add-ons' such as the remote start, that I glady accepted for the price. Overall, I am very happy with my BRAND NEW 2011 HONDA ACCORD EXL and the price I got it for! THANK YOU PLANET HONDA!!!!

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roseannegedman

29 de dic. de 2011

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I have not purchased a car since 2004 and actually hate automobile dealers and sales and the entire new purchase process. I was very much surprised by the warm welcome when you walk in the front door. I did not feel pressured. Joshua Barberena not only changed my frustration and anxiety within about 15 minutes of speaking with him, but he never pressured me and was kind, funny, warm and very personal. He has made my experience actually enjoyable. His manager was also kind and attentive to my needs. I also felt a kind hearted finance manager, John, not making me feel uncomfortable, or a feeling of being taken advantage of. I am so happy to be the new proud owner of the Honda fit, but I especially thank and appreciate Joshua and John for their kind and professional manners and would highly recommend your company to do business with. Joshua took the time to speak with my agent to be certain the id card was being faxed over before I left the dealership. Thank you for the wonderful service and I look forward to doing business with you again in the future!

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drewkarl

29 de dic. de 2011

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I give Planet Honda very high reviews because of the quality of the salesmen and finance staff. Francis is very professional and straightforward about the cars and price. The process was simple and hassle free. He was not rushed and spent time with us to show us all the features in the new car. We are repeat customers for this reason- attention to detail and willingness to find time to find the best car.

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gallis25

29 de dic. de 2011

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My experience at this dealership was great. I was very happy with my deal for my new car!! Anthony Hartley. You rock!!You are a man of your words!!

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fernando romo

28 de dic. de 2011

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Al Russ is the most attentive, patient and helpful car salesman that I have encountered. I would gladly refer anyone to him. I will seek him out in any future car purchses that I make.

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csullivan927

28 de dic. de 2011

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I was very leery of car dealerships and the overall process of getting a new car, but my experience at Planet Honda was super quick and hassle-free. Steve was wonderful and very accommodating to my time restraints! I appreciate everything they did for me there and made my car leasing as pleasant as possible! Everything was all set up for me when I got there so it all flowed quite nicely. I would definitely recommend this dealership to my family and friends.

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MarkSternos

28 de dic. de 2011

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Deceptive sales practices, bait & switchI called Planet Honda in Union, NJ this morning and spoke to Alexandra who quoted me a price for a 2012 Honda Civic LX with manual transmission which she said would be arriving within a week. I called back to confirm that the quote was for an LX and she confirmed that fact. Since we had a great buying experience at this dealership in 2006, my husband and I drove 25 miles with the intention of buying the car. When it was time to talk about payment we were told that we had to pay an additional $995 for an "appearance" package which only included rubber door guard strips and pin striping tape. We explained that the quoted price was what we were there for and that's the price that was quoted. After two attempts, the sales person said they will honor the quoted price without the additional $995 package. The sales person then had us wait at least 30 minutes while our trade-in was valued. When he returned to us we were informed that the "big boss" will not allow the $995 to be dropped from the sale. We got up to walk out and he spoke to the "big boss" again who denied the request. I then spoke to the "big boss" himself, Eddie Amorin, the general sales manager and explained that I am a repeat customer and how disappointed I was that this wasn't working out. He told me that he never OK'd dropping the $995 and when I asked if the sales person lied to me his reply was "You must have misunderstood." He then told me to GET OUT of the dealership and that he didn't care about wasting 2 hours of my time or the salesman's time.

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tiffanydiamond1990

28 de dic. de 2011

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I purchased my accord coupe from Frankie in September. He was extremely knowledgable about the car and worked to make sure I got the best deal possible. He was friendly and a pleasure to do business with. I will definitely be back when my lease is up and my mind is at ease knowing that Frankie will be there to help me.

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rneileen

28 de dic. de 2011

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Frank was friendly & helpful. Made the return of my leased vehicle & the transition to my new lease effortless. Very professional service representative. Would not hesitate to deal with him again.In addition - all departments consistantly followed through with friendly, customer centered service.

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ascerbo55

27 de dic. de 2011

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Almaurice Russ was a polite person that worked hard on giving us the best deal possible. He also handled all the paperwork porfessionaly. I would definitely buy another car from him.

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mom2

27 de dic. de 2011

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I did not have any intention of purchasing a car on the day I walked into Planet Honda, but that is exactly what I did. I met Jay who introduced me to Michael Hanna. I found Michael to be professional, informative, patient in answering my questions and explaining the features of the car, and efficient in explaining the process of the purchase. Jay was also willing to answer any of my questions. Michael understands the importance of customer service, and makes a customer feel as if he/she has a friend at Planet Honda!

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cks

27 de dic. de 2011

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I was looking for a new car with my father for a couple of months. He recommended looking into getting a Honda. We had our minds set on the new Accord, so we headed up to Planet Honda to look for one. As soon as we walked into the dealership, Mike was determined to help us. He took us back and provided us with so much more information than we were even expecting, remaining considered the entire time. He answered every question without any hesitation or uncertainty (which is awesome for a salesperson). He kept us smiling and laughing the entire time, to the point where others were staring. Laughing keeps my family in the best mood, so Mike did an EXCELLENT job at maintaining our happiness and comfort. Every sales person should have the sense of humor Mike has; it eases every sales process. After we were done with Mike, we went to speak with Victor from finance, who also kept us laughing and made sure we understood every aspect of every option he gave us. If it wasn't for him, we may have not upgraded the maintenance. We successfully bought the new Accord SE and sold my 02 Altima and drove off with the car the same day. I am definitely going to recommend Planet Honda to anyone who ever utters the words "I want a Honda" and make sure that they go straight to MR. MIKE HANNA!

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wdawn11

27 de dic. de 2011

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Al is the best sales person ever, he is also a man of his word!! Everything I ask for he was able to do it. This has been the best experience. The service was great, I never had a Honda before , the car is wonderful, I was not disappointed at all. Al really showed mt that there are really honest people out there. Al thanks soooo much for such a great experience.

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phylliswiener

23 de dic. de 2011

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They were very accomodating, friendly, eager to please. Worked with me to make this purchase affordable. They did not try to pressure me into making a decision. Suggested I look elsewhere to see whether I could do better. I appreciated their approach and look forward dealing with them again.

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anirbb

22 de dic. de 2011

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I was looking to book CPO Honda Accord and had been been to a few dealerships. The experience at Planet Honda was great thanks to Danny. Best part about him was he didn't try to force a deal on us and at the same time try to understand our requirements. Not a surprise that I eventually purchased from this dealership. - AB

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Jdhs

22 de dic. de 2011

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Our experience at planet Honda was a very pleasant one. Henry was a pleasure to work with. He is truly professional and a real gentleman. Both Henry and gang worked hard to make us a deal that we were satisfied with.

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mike43

21 de dic. de 2011

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By far the worst dealer ive been too! not only they dont really look over your car but they only recommend work by milage its nothing but a rip off, they did work they previously recommend twice and my advisor is nasty and had an attitude and the management stinks.

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Msnadya82

21 de dic. de 2011

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Danny was great. He really helps and goes out of his way to make sure you are satisfied and he tries to work a good deal. I was very satisfied and happy all around.

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Rodloon

20 de dic. de 2011

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The salesman Henry Li was very helpful, polite and kindly to help us to get a new car. He was very corporate with us to get the best price as possible. Thank you for a wonderful experience.

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JohnW4

20 de dic. de 2011

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First off I was treated as a #1 customer with much respect which is important to me. From my initial contact with Mary Beth in Internet sales who introduced me to Steve Mains and everyone who came over, I felt in good hands. Steve is a very cordial and informative salesman who uses no high pressure tactics at all. During our test drive in a 2012 Civic Coupe he took the time to answer my questions fully and at length if needed. Most importantly I realized that he was truly interested in getting me exactly what I wanted and handled my financial concerns with great care. I could easily tell from the beginning that he knew how to put a great deal together for me without any problems whatsoever. Before I arrived at Planet Honda I had my shields up, but after dealing with Steve, Mark, Marco and Mary Beth, I soon felt very comfortable. If you go to Planet Honda you can expect to recieve a great overall purchasing experience. Highly recommended!John W.Plainfield, NJ

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malmeida

17 de dic. de 2011

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They knew what I needed by listening to me and that's what makes great customer service. I got the deal I deserved and wanted because they are good at keeping customer's happy. They not only retained an existing customer but got for sure a few recommendations in the near future.

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Phyllis Dunlop

15 de dic. de 2011

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I have purchased 5 cars from this dealership and always had an excellent experience. Their service department is also great.My most recent salesperson was Ryan McKenzie and he was efficient, honest, and a real pleasure to deal with.

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frankgiannuzzi

12 de dic. de 2011

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I just purchased a 2012 Honda Accord Coupe EX-L V6 from Carlos Shibata. I shopped all the Honda dealers in a 100 mile radius, got internet quotes and visited Planet Honda three times reinforcing my model selection, and purchase details. I was extremely satisfied with Carlos Shibata's friendly, professional, and non-sales pressure demeanor. He worked very hard with his management, finance department, and customer service to get me the lowest price and went the extra distance to creatively factor in my old leased car, which Planet Hollywood bought out. Carlos went the extra distance to call my insurance company, and old car manufacturer for buyout details. Carlos would make anyone feel very comfortable in what normally is a very stressful experience: car buying. I would recommend Planet Hollywood and especially Carlos Shibata to anyone looking for a great value in a quality car like Honda. Happy Motoring!

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kingpilot

11 de dic. de 2011

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Mr Armstrong greet us outside as we get out of our car, he was very polite and give us a warm welcome to the dealership. We told him what we were looking for and also that we got a quote from the internetand also that we spoke to someone on the phone the day before. He immediatly went and informed the that we have arrived and she come out and greet us, then allowed Mr. Armstrong to proceed showing us what was available and the different option in obtaining one.He is very knowledgeable of the various vehicle at the dealership,the different option that is offered on each vehicle and their prices. he was very friendly he offer us something to drink. He was very helpful, he show us the vehicle on the showroom floor then he took us in the outside lot.We went for a test drive. He explain to us the different option in purchasing the vehicle, from paying in cash to financing. He discussed the down payment and the part financed. Overall Anthony was very helpful and was very instrumental in us choosing to buy the vehicle there.

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Becburg

11 de dic. de 2011

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On our 3rd Honda and glad to say this was by far the easiest purchase decision I've had so far. Henry made it a wonderful experience. He took care of everything, even solving the problem being an out of state customer. They offered a fair amount for my trade in, which made the whole process simpler.

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lscaturo

8 de dic. de 2011

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What an enjoyable experience it was to purchase a new car at Planet Honda.I would highly recommend Steve Mains as your salesman. He was willing to work within our budget and time restraints.

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mrmsberger

8 de dic. de 2011

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Best car buying experience yet thanks to Mr. Shibato. Very honest and helpful with new car and trade-in process. Highly recommend him for buying new cars at Planet Honda. Victor in Finance was also very helpful and closed our deal quickly.

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Anca Dumitrescu

7 de dic. de 2011

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I first stopped by Planet Honda several weeks ago. At the time I was considering buying a Hybrid and had settled on the Insight after doing some research. Stephen Mains gave me quick and accurate information about options I might have at the time, and suggested that if I wanted to trade in my car it would be in my best interest to do it before the end of the year for best transfer value. I was on my way to an appointment that day and noticed that Stephen didn't insist on my buying a car prematurely that day, as has been my experience elsewhere. Stephen's confidence in Hondas in general and in his own expertise came across immediately.When it was time to seriously consider a purchase I called Stephen and set up an appointment for first thing, last wednesday morning. Again, I was impressed with his courteous behavior, down to calling me to confirm. Once at Planet Honda, where Stephen and a senior sales manager were waiting for me, we looked at an Insight but also at a Civic LX, which I ended up buying. I was hesitant to apply for a car loan due to my own inexperience in such things, but the whole team, Stephen, Mark Hernandez, and Ron Levy who processed my financing when it was approved, talked me through every step of the process with professionalism and courtesy, accepting my relative inexperience in such matters without condescending. Senior members of the staff checked in too, and the process was as expedient and efficient as possible. For courtesy, quality, great price and excellent service in a dealership I would only consider Planet Honda or Route 22 ever again. My own opinion was confirmed by a work colleague in Montvale, New Jersey, the same day. He, it turns out, bought his own '06 Civic at Planet Honda too, and only recently finished making payments for it. My colleague told me that Planet Honda's maintenance service is excellent, and congratulated me again on my choice. Thanks to all and best wishes for the upcoming year!Sincerely, Anca Dumitrescu, CMT

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dub21

7 de dic. de 2011

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I was very pleased with the way I was treated at Planet Honda. Mr. Wyne and Mr. Li were both very courteous, helpful,friendly and acted in a very professional manner. The other employees that I came in contact with were also very helpful. I would definitely recommend this dealership to anyone who wants to get a great deal on a Honda. I hope that they'll all keep up the good work!

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tzezcat

6 de dic. de 2011

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i am very happy with my car and love the way it drives and looks to the gentleman was very nice and helpful with everything thank you ryan.........

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Kenneth Baldwin

6 de dic. de 2011

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I drove away from Planet Honda extremely satisfied with the whole experience of purchasing my 2012 Honda Odyssey. Akira Shibata was everything that a Sales Representative should be, straight forward, knowledgable and a man of his word. I was equally impressed with the manager, Mr. Wang, and Mr. Frink in Finance. I have no reason to take a risk anywhere else when buying a vehicle in the future. In addition I trust Planet completely with the care of my vehicle.

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Kebok

6 de dic. de 2011

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Henry Li is by far the best Honda consultant I have ever seen throughtout my years of buying and leasing car. He made my decison very enjoyable especially it can be stressful in the economic environment. When I entered I were greeted with "welcome to planet Honda" and smiles. Henry is so knowledgeble & caring to what I need. He is willing to go the extra mile to make sure his client is happy.

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jerryhsu

5 de dic. de 2011

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play price game with me, i want OTD price, who sent me coupon, not sure how much hidden fees over there. finally, i got a very aggressive otd price from email. just feel very bad. also as costco auto program, i wait more than 12 hours to get email reply. called them, leave message, no call back.

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ChristineY

2 de dic. de 2011

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I have never had a better customer service experience at a car dealership. Michael Goworek was the most helpful and friendly Service Advisor i have ever dealt with. He was professional, kind, patient and very understanding of my car service needs. I couldn't be happier. I will definitely not go anywhere else for my future car needs Planet Honda is definitely the place to go if you love your Honda as much as I love mine!

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tahessia30

2 de dic. de 2011

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I have never had a better customer service experience at this car dealership. Ryan McKenzie and Mark Hernandez was the most helpful and friendly sales Advisor i have ever dealt with. He was professional, kind, patient and very understanding of my needs. I couldn't be happier. I will definitely not go anywhere else for my future car needs at Planet Honda is definitely the place to go if you love your Honda as much as I love mine!I was very impressed with Ryan's knowledge and expertise i brought a car in Feb. 2011 he said in a year i can get a new one if i pay my monthly payments on time and he was right today i recieved a 2012 honda accord and i love it Thank's Ryan McKenzie your the best. Keep up the good work.

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Derpow

30 de nov. de 2011

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Henry is very courteous, respectful and knowledgeable salesperson. Compare to my previous shopping experience at other dealers. I was pleasantly surprised when he remembered the questions that I asked during my first visit two weeks ago. He found me the perfect car and able to give me a great price on it without haggling.

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SwissToni

30 de nov. de 2011

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Very friendly dealership. Michael Hanna was fantastic in getting the right car for me and my family, going above & beyond expectations. I will certainly recommend Planet Honda, Union, NJ and Michael Hanna to anyone looking for a new Honda.After-hours support has been brilliant, with Michael calling to make sure all was fine and to see if there was anything else he could do for us. Customer service makes the difference.

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Niki2283

30 de nov. de 2011

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I was very impressed with Ryan's knowledge and expertise. I was very happy ith his patience, he helped me find the perfect car for me and my family. Im very happy with my purchase.

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cyepes

30 de nov. de 2011

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I visited another dealership while I was shopping for my car but they didn't come close to the attention and service I received at Planet Honda, especially from Luis Cubi. All of my questions were answered knowledgeably and professionally. I would definitely recommend this dealership to anyone shopping for a car.

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Greccia

30 de nov. de 2011

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I was ripped off in my past experience buying cars. This is the first time I felt so satisfied in every aspect. Francis was actually referred from a close friend of mine and I couldn't be happier. He was patient and did everything he can to get me what I wanted. I am no a easy customer but he still managed to give me the best customer service possible. He was very knowledgeable and made sure to present me all of my options. The overall process was long and hectic but the enviroment and postiive enegery made it even a better experience. In addition, Francis constantly told me that I can call him for any issues/questions and his follow up emails and calls reassured me that I can turn to him if I need any help. I wish there is more great people out there like the staff at Planet Honda.

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Edavidoski

29 de nov. de 2011

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I went to planet Honda to buy out my lease. I had an appointment for 10am and I was right on time. Art took my keys when I arrived so that the service department could certify my vehicle. After a grueling 4 hour process for paperwork, I was told that my vehicle had just entered the garage and I would have to wait another 2+ hours! After a total of 6+ hours in that dirty dealership, I finally got my vehicle back to find that all they did was clean it. No maintenance was performed despite the hundreds of dollars they charged me. Their service department has an absolutely terrible reputation and now I see why. Better business bureau rated planet Honda an "F", all other comparable dealerships on Rt 22 are rated A+. Go anywhere else. Don't throw away your time and money.

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kmac7861

29 de nov. de 2011

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I came in to buy a Honda civic. Luis's service was excellent and he helped me understand the features of the car and comfortably test drive the car as i wished. during negotiations he was always courteous though, primarily due to his boss, the price negotiation was not up to par with the rest of experience. however Luis was very good and hopefully will be promoted within Planet Honda and hopefully replace his boss who could learn to be more respectful to customers

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AILEEND3

28 de nov. de 2011

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THIS IS THE FIRST DEALERSHIP THAT I HAVE THE BEST EXPERIENCED. RYAN MCKENZIE WAS SO FRIENDLY THAT YOU CAN NOT RESIST NOT TALKING TO HIM. I WAS AT ANOTHER DEALERSHIP THESAME DAY BEFORE THIS ONE AND I HATED IT. THE SALESMAN LITERALLY CUTT IN FRONT OF EVERYONE JUST TO GET TO US. HE WAS VERY AGGRESSIVE AND PUSHY. WE TOLD HIM EXACTLY WHAT WE ARE LOOKING FOR AND HE TRIED TO OFFER US A DIFFERENT CAR AT ANOTHER LOCATION. WE WALKED RIGHT OUT. WHEN WE WENT TO PLANET HONDA, RYAN APPROCHED US AND ASKED WHAT WE ARE LOOKING FOR. WE TOLD HIM EXACTLY WHAT WE WANTED AND HE WENT TO FIND THE CAR ASAP. WE TEST DROVE THE CAR IMMEDIATELY AND ENDED UP TAKING THE CAR HOME THESAME DAY. HE'S THE ONLY SALESMAN THAT I CAN REMEMBER THAT HAS A LOT OF PATIENCE AND WILLINGLY WAITED FOR US UNTIL EVERYTHING WAS READY. I REALLY APPRECIATED THAT. I WOULD RECOMMEND RYAN MCKENZIE TO ALL MY FAMILY AND FRIENDS.

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AKANE

24 de nov. de 2011

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THEY WERE GREAT IN ASSISTNG ME IN, GETTING INTO THE VEHICLE OF MY CHOICE, THEY NEVER STOPPED TRYING TO HELP ME IN EVERY WAY POSSIBLE.

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rumynchik

23 de nov. de 2011

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The purchase was a 2012 Honda Accord LX Sedan. I have chatted online with one of the managers (Jeremy Jordan) and he made an appointment for me to come in. Once I was at the dealership Jeremy assigned Francis Duah as a salesman to me, saying he's the best at the dealership. He was quite correct.It took less than an hour to get the pricing and everything agreed upon. Francis listened to my concerns with attention and care and helped facilitate the car sale process to the best possible degree. There was no constant back-and-forth with the manager on the price. I told Francis the price, he took it to the manager and they came back and pretty much matched it. Francis was very helpful in answering questions about the car features and his actual delivery of the car was excellent.I would definitely recommend Francis to anyone who wants to purchase a Honda.

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cmarchonda2010

22 de nov. de 2011

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I recently purchased my car at Planet Honda and I had the pleasure to do my business with Kaleem Wyne.He was very helpful I told him what I was looking for and he made it happen. He is very knowledgable, informative and friendly. He really help me to the process and now I am happy with my car.Good job Kaleem!!!!!

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MARIE2011

22 de nov. de 2011

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AL IS THE GREATEST SALESMAN I HAVE NEVER MET. HE'S VERY KIND AND HONETS. I WOULD DEFINETELY RECOMMED SOMEONE TO THIS DEALERSHIP SPECIAL FOR AL . THE FIRST TIME I WALKED TO THAT DEALER PLACE I WAS VERY SAD BECAUSE I DID NOT THINK I CAN FIND ANYONE TO HELP ME WITH MY CAR SITUATION. I HAD FINANCED A 2003 FORD EXPLORED AT LOMAN FORD IN WOODBRIGE NJ, THIS CAR ONLY LAST ME 3 YEARS OF SERVICE THE INGINE BROKE DOWN ON ME. I DON'T KNOW WHAT TO DO. I WENT TO MY PREVIOUS DEALER THEY DIDN'T WANT TO HELP I EXPLAINED THEM MY PROBLEM I HAD WITH THIS CAR SINCE THE DAY MADE THE PURCHASE THEY WERE VERY RUDE. I WAS MAD AT THEN AND WALKED AWAY I WILL MEVER GO BACK TO THIS DEALERSHIP EVER I MADE A BIG MISTAKE PURCHASED A FORD. AND ALSO I WENT TO ROUTE 1 TOYOTA IN RAHWAY THEY DIDN'T WANT TO HELP ME. PLANET HONDA IS THE BEST GREAT CUSTOMER SERVICES. ALMAURICE AND VICTOR KAVANACH BUSINESS MANAGER IS THE BEST. THEY ARE MAKE ME WALKED OUT 0N 11-14-2011 WITH A SMILE ON MY FACE WITH MY FAVORTE CAR HONDA ACCORD. THANK YOU SO MUCH ALMAURICE AND VICTOR IT IS NOT EASY TO FIND PEOPLE LIKE YOU GUYS KEEP UP THE GOOD WORK MAY GOD CONTINUE BLESS YOU GUYS. I WAS VERY LUCKY TO MEET AL. I AM VERY EXCITED WITH MY PURCHASE AND YOUR HELP. I WISH YOU BEST OF LUCK. I WILL DIFINETELY COME BACK SEE YOU AGAIN. THANK YOU AGAIN FOR YOU HELP AND ALWAYS KEEP YOUR SMILE YOU ARE VERY NICE.

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Juliet44

21 de nov. de 2011

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I purchase a car from Ryahn Mckenzie and with his knowledge of sale I was very impressed and that give me the green light to purchase my car. He sold me the car even if I didnt want to buy it. Thanks Ryan I still have my car .

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danakaplan

20 de nov. de 2011

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My experience with Planet Honda in New Jersey on Route 22 in Union was absolutely AMAZING. I walked in and met Mark Hernandez and Frank Talarico and within 72 hours I had my new Honda Odyssey Touring Elite. Both Mark and Frank were honest, informative, knowledgable, friendly and quick with my questions. I felt like I was dealing with a top-notch operation and would highly recommend this dealership, and these two sales persons, if you are in the market for a new car, used car or trade-in. I traded my 2005 Honda Odyssey, and Mark and Frank had the appraisers work swiftly and efficiently so that I spent virtually no time waiting for a decision on the trade in price, which I felt was 100% fair and reasonable. Mark and Frank made my experience in buying and trading in a car easy, swift, and enjoyable. They were professional, reasonable, and an absolute pleasure to work with! If you want a Honda, GO TO THESE PEOPLE! They were simply the best sales people I have ever met. (I am not related to them, nor did I ever meet them before last week).

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thrilledowner

20 de nov. de 2011

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At every step, my experience with Planet Honda has been fabulous. Amazing customer service, extremely friendly and efficient. The cars are first class; I am thrilled with my Pilot. I cannot recommend Planet Honda highly enough. Thank you!

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sandyalv

18 de nov. de 2011

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Fantastic customer service! I was a little apprehensive walking into a dealer with two vehicles I was upside down on, but Mike and Eddie made it happen for me. I left the showroom with a peace of mind knowing I got the best deal possible. I wouldn't have went anywhere else to purchase a vehicle. Extremely satisfied!

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ohpumpkinhead

18 de nov. de 2011

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I have been with Planet Honda for over 4 years and have owned Acura's and Honda's for 12 years. I could not be happier with Planet Honda's service department and sales department. Anthony and Jay were very helpful and accommodating, I would highly recommend both of them and will be returning for all of my future purchases. Both Jay and Anthony made my leasing experience easy and enjoyable.

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Nigadri

18 de nov. de 2011

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Tony did a great job of showing me the vehicle and went through details patiently. I really liked working with him. Though I spent lesser time with Chigbo, the negotiation process was quick, smooth and efficient. Though I dint quite get the price I anticipated, the overall experience was good. You need to however be cautious of the finance guy who does the final lease contract - They can almost imply you're an idiot if you don't purchase the additional insurance and service schemes that are optional from the leasing company. When I resisted purchasing these optional terms, he was bordering on being obnoxious. If its indeed a great deal, why would they say "take it now or never"

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babydoll04

17 de nov. de 2011

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Al Russ was very nice and very helpful with getting me my car. If it wasn't for him I would probably not be able to get one. Hes very good at what he does. Overall everybody that was helping me was great. Thx guys :) i absolutely love my Honda

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zano321

16 de nov. de 2011

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This my second Honda Pilot that I have leased from Planet Honda. I had the best experience working with Frank, he was helpful, honest and got me the deal I wanted! I was out of there with my new truck in no time! Highly recommend Frank and Planet Honda

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briggska

16 de nov. de 2011

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I was provided with excellent service at Planet Honda by Stephen Mains and I truly appreciate it.I am highly pleased with the professional manner in which Stephen Mains helped me through the sale process. He not only went over every detail thoroughly but also did it in a timely manner.You have definitely gained a new customer for life who will refer all friends, family and coworkers to Planet Honda to visit Stephen.

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ccoss

16 de nov. de 2011

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We were pleased with out leased Honda Pilot, although, we did have to return it due to a manufactorer issue. We were able to trade after servicing wasn't able to mend. We will recommend to friends/family and look forward to working with again.

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elderron

16 de nov. de 2011

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Top Notch Steve and markes worked hard to get me the best deal on my new lease!!! It was a great transaction and I look forward to going back. I highly recommend Planet Honda. I hope to get another car soon.

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brian87

16 de nov. de 2011

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Steve made the process very easy. We never felt rushed and everything was explained in full. Steve was both knowledgeable and friendly. We would definitely recommend any of our friends or family to ask for him!

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Chrjor

15 de nov. de 2011

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I am a repeat customer to Planet Honda. Henry Li devoted a great deal of time and energy to an unusual sales situation. I called Henry to ask if he could work with me to get me out of my civic lease. He called me back to say he could get me into a 2012 Accord for the similar money I was currently paying. Two days later I just picked up my new Accord in silver, my wife love it and we wouldn't buy a car from anyone but Henry Li.

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alomar1

15 de nov. de 2011

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my experience with planet honda was unlike any i have ever had. paulette was the best rep. i have ever come into contact with,she went above and beyond, she made me feel like i was her only client and when i had any questions she anwsered every single one of then and believe me i had alot. planet honda is lucky to have someone like ms. cowan on their team.

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bsterling

14 de nov. de 2011

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Great customer service! Great prices! As soon as you walk through the door the employees are friendly and welcoming! I would definitely Recommend Planet Honda!

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bjacobo

14 de nov. de 2011

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I must say that my experience that day was great thanks to Alix and his team over at Planet Honda. We were very well taken care of. Alix offered us different options and explained details as to any questions we had as far as financing and leasing, payments and future decisions we may have. I would definitely recommend a family or friend to them.

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delafe

13 de nov. de 2011

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We contacted Akira based on the reviews he recieved. He deals with internet and new car sales, but he introduced us to his associate and checked in on us several times throughout the process. We went to Planet Honda after having a very bad experience at another dealer that backed out of a deal after everything was signed for and the deposit left. Not only did they match the deal, they did one better by providing us a vehicle with much better mileage and one year newer. Plus, they made sure that we were able to drive off of the lot and let us take the check to the two days later! A class act all around. I would recommend Akira and Gary without reservation, I see Akira becoming a top level manager at some point.

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eileenolivo416

13 de nov. de 2011

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I was extremely pleased with the salesman that helped us out. He was very knowledgeable about the car and extremely helpful in getting us the best value for our money. I highly recommend him to anyone. My experience was great in buying our new CRV. Steve made it into that type of experience.

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tkenny02

10 de nov. de 2011

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My experience at Planet Honda was GREAT, (as always). This is the second car I have leased at Planet Honda and the quality of customer service exceeds my expectations everytime I walk in the door. Both Gang Wang and Jerry were able to accomodate me with my specific needs and help me to find the perfect vehicle (2012 Honda Crosstour)!This was the first vehicle I was leasing under my own name (my previous vehicle was under my father's name), so this was a HUGE deal for me! I was nervous but both Gang and Jerry made me feel at ease. Both employees worked closely with me for over three hours, taking the time to discuss different features and benefits of each vehicle, prices and down payments, as well as allowing me to test drive the potential cars.Gang worked diligently to find a vehicle that I could afford and feel comfortable paying each month. As a manager of a car rental company myself, I know the importance of customer service and taking the time to focus on the needs of your customers; I can not stress enough how great these two employees were. I'm absolutely in love with my new vehicle and it is all thanks to these two guys! Thank you!Tiffany Kenny

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Larhiggs

8 de nov. de 2011

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The experience of buying a car from planet Honda of union was very smooth. Henry Li was a very knowledgable salesman and was willing to answer my many questions. Henry Li listened to what I was looking for and what I needed pricing wise and came back with straight number, no games.

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mmavilla

5 de nov. de 2011

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great salesman honest helpful and very informative,the sales manager was also helpful and worked within our price range to make me get a truck.the dealership we pleasant and light everyone, thanked us for comming in even before I brought the car.

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badcarsalespeople

4 de nov. de 2011

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The reason I came in was because you told me I was preapproved/appoved up to 45K. I was very upset and here is an article I found when I came home. With the rise in bankruptcies, repossessions, and general bad credit in the United States it has given birth to a whole new segment of the car business that is designed specifically to prey upon these types of people. That's right I said prey upon. If you see slogans like "Credit Doctor" or "We Finance Anyone" run away! Well, at least be careful. Dealerships have learned over time that people who know they have credit problems will not argue or haggle as much as someone who does not have credit problems. This is why every major automotive dealership now has a bad credit department. They have developed special sales techniques and they have fulltime "credit doctors" to work with people who have or even think they have bad credit. They advertise in the newspaper and on the radio that the credit doctor will help you fix your credit. You've heard the ads, "Good Credit, Bad Credit, No Credit, if you have a job and $99 down we can get you financed!" The industry has now evolved to the point where they actually have establishments that exist solely to cater to the bad credit customer. They promote themselves as if they are doing the public some big favor but unfortunately this is far from the case. These dealers exist to make as much as they can off of people who are already in financial trouble. The way these new dealerships operate is that they have sub par vehicles that a conventional dealership will not sell and they have in house financing as well as aggressive venture capitalist financing that enables them to command huge profits and charge outrageous interest rates. The sales person will typically will make you feel so bad and pick you back up by giving you a car at a high interest rate. Whether or not it is a dealership with a "credit doctor" department or a stand alone full time bad credit dealership they work in the same way. They seek to get the maximum amount of profit that they possible can from you by maxing out the profit in the car, getting you to borrow from a credit card, whatever it takes to increase the profit and then on top of that they will charge whatever your state maximum credit rate is which could be 28% or more. By the time it is all said and done you may pay $15,000 for a $5,000 car! This is the absolute worst that the automotive industry has to offer, but until legislators step in and do something about it the secondary finance business will remain in place.

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dianematai

3 de nov. de 2011

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From start to finish I had a great experience with planet honda. Steve was an excellent salesperson. The dealership was was wonderful n they gave me an excellent deal

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Ismail

3 de nov. de 2011

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I referred my friend to buy a CRV from Akira. We went to see him initially a few weeks before we made the purchase. He was very knowledgeable about Honda and also other brands we were considering. He didn't pressure us but did good follow up without being pushy. He told us he he had just moved from Florida where he was a Sales Manager at another Honda dealership. I've bought many cars over the years and we could clearly tell by his professionalism, courtesy, and no games approach. I highly recommend Akira. He is a standout in an industry where there are few like him.

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tkee

3 de nov. de 2011

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Craig was so great. He worked so hard to get me my new car. He never gave up on me. He was very good about getting all my information correct. He is a very patient man to have dealt with me. He even let me use his charger to charge my phone when it went dead. Craig gets a BIG 10 from this happy customer. They will see me again in the future.

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chrisnova98

2 de nov. de 2011

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Our purchase experience at Planet Honda was quite good. I got a great car at a fair price without any stress. Akira was the best salesperson that I have come across in any industry in quite some time. He was extraordinarily knowledgeable and patient and he handled all aspects of the process with class and integrity. He even spent 90 minutes with my wife several days after we purchased the car to go through the features a second time. If you're in the market for a Honda, I strongly encourage you to seek out Akira.

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derose78

2 de nov. de 2011

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I would honestly recommend Planet Honda to anyone serious about buying a new or used Honda. Akira was awesome, and made it pretty clear that he was going to do anything in his power to help me walk out with a new car, and I'm very, very happy with my purchase. In fact, both my sisters bought new cars from here as well in the past year, and we are ALL thrilled. Everybody was incredible and super helpful. Buying a car is a stressful process, but Akira made me feel comfortable the minute I met him, and made the whole process a whole lot easier and more fun. Next time you are in the market for a new or used car, head on over to Planet Honda and ask for Akira, you'll be glad you did!

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redlips74

1 de nov. de 2011

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Frankie as always welcomed me at the door, extremely friendly and knowledgeable. He goes the extra mile. I bought a 2010 accord and my mother bought a 2011 accord, we dealt with Frankie and was extremely happy with everything. I will always recommend and send my friends and family to see Frankie. He is a great person and very efficient. Thank you

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arivera00

1 de nov. de 2011

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From the moment I walked in Michael and Eddie made me feel welcomed and like a part of the family. Michael took his time to show me around the lot and I did not feel rushed at all. He showed me various types of cars that fit my lifestyle. I felt that by doing this he stood out amongst the rest because he actually took the time to listen to my needs. Not only did he listen, but he made things happen to the best of his ability in regards to what was in my budget range. Working with Mike was such hassle free and no pressure type of environment and I really appreciated it. What was also great was Michael's follow-up. Just like he said, he called me the next day to ensure that all of my needs had been met (they definitely were) and to clear up any questions that I might have had (which I didn't because Mike was so thorough).Eddie Ameron (General Manager) was also great and very pleasant to work with. He took time out to come and speak to me and actually try to get to know me...This definitely helped Planet Honda stand out among the rest because how many General Managers at Dealerships have you met and actually had a conversation with. His professionalism and friendliness definitely helps foster a great atmosphere at Planet Honda.Again that feeling of knowing the employees here for years and the comfort level they provided was superb. Awesome people and I will be coming back here again and again. Thanks for everything Planet Honda!!! Keep up the excellent work!

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sdipiazza

1 de nov. de 2011

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My salesperson Gercino Soares was the bestin all the years I have purchased cars.Very helpful, efficient and courteous.I will recommend Gercino to all my friendsand family. He treated me like family notas a customer. For that Im very grateful andhe made the buying process feel relaxed andI walked away a very happy person with myHonda EX-L. Thank you Gercino.Susan Di Piazza

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hernandezfran

31 de oct. de 2011

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My husband was recommended to this dealership by a relative of ours. We went in at first just to look but left with a car at a great price. The employee we delt with tried to help us as much as possible to make sue we were satisfied.

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Shushania

31 de oct. de 2011

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I was very pleased with the service Mr. Al Russ gave me. I was not even there to buy a new car but after returning twice in two weeks to the service department with my 2006 Honda civic that I too bought at Honda Planet, I am very grateful and pleased that Mr. Russ took the time to ask me "how my day was going". After going on and on about how much I wanted to just get a new car Al said "I think I can work something out". He jumped right on the job and begin to show me cars that would allow me to stay in my current budget. To make a long story short, I pulled out that night with my 2008 Honda accord.. Talk about a step up. Once again I am so grateful and pleased .. And I am looking foreword to sending my people his way.. Thank You Al Russ...Sincerley,Shushania Cantine

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rmric2

31 de oct. de 2011

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I'm very happy with the car I bought from your sales person All Russ very helpful and friendly in the process..and make possible my payment that I could afford..would recommend other to buy from planet Honda thanks for your help

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adrimc26

31 de oct. de 2011

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Al was very professional and friendly. He gave us a great deal. I would recommended him. Most dealers Just treated us pretty bad because we had a small budget. However Al was very helpful and respectful

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JuliaG01

31 de oct. de 2011

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Everyone at the dealership was very friendly. i am a first time buyer, and Al worked with me to find exactly what i was looking for in my price range. I couldn't be happier with my purchase.

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Su.komen

31 de oct. de 2011

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Henry Lee & Gang Wang were pleasant to work with. I did not have any problems with them when they were helping me with my new car selection and payment options. There's Honda dealership 5 minutes away from my home, but I drove the extra 30 minutes because of what I heard about planet Honda & Henry Lee, and I am so glad I did.

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jp3000

31 de oct. de 2011

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salesman josh barberena did an excellent job workin with us on leasing my 2012 civic. he was polite, mild mannered, he listened and made us feel comfortable and at ease during an otherwise potentially stressfull situation negotiating price. also, sales manager chigbo mbaekwe was pleasant and personable. all in all, my experience at planet honda was a positive one. i will recommend this dealership to my friends, family, and co workers.

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MeadowC

31 de oct. de 2011

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I am a happy owner of a new Honda Accord. Many thanks to Gerry for his time and patience! I visited many other local dealerships & Planet Honda was by far the BEST experience!

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Stlouis

30 de oct. de 2011

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Stlouis, I am very impress with the effort there staff put in to get me done. I will always recomend this dealer and i just love my honda.

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Hu.charmin

30 de oct. de 2011

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I had an excellent experience at the dealership. It was my first time buying a new car and Henry was extremely patient with me and answered all my questions. The price was competitive, they even beat the pre-approved loan I brought with me from my credit union. I would definitely recommend this dealership to my friends.

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nicole36

30 de oct. de 2011

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Yes i would sales man was very informative and polite. Very good service from sales man nice work planet honda. I will return soon with my family member to purchase another car. Thanks alot Anthony.

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marine66

29 de oct. de 2011

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Walked into dealership knowing exactly what car I wanted to buy, the only thing that needed to be worked out was the financial end of the deal. However, as much as I thought I knew about the car in question, Frankie suggested I take the car for a ride, while explaining everything about the new options that were standard with the model I wanted. While discussing the financial end of it, Mark got involved to help both Frankie and I come up with a deal that Mark will see as reasonable and acceptable to all parties. Throughout all this talk, I felt that there was no pressure at all and that was a nice feeling. They even gave us plenty of private time to discuss among ourselves the financials. It is also worth mentioning the fact that even after the deal was signed, Frankie and Mark worked with us in granting us quirky requests that we asked for. Overall, it was a very nice experience purchasing a new car from this dealer and if you are reading this to select a dealership where to purchase your next Honda, go to this one and make sure you ask for Frankie Talarico and/or Mark Hernandez, you won't regret it.

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rukiddingme

29 de oct. de 2011

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Was very please to work with Anthony with my new car purchase. He was very attentive and was sure to make sure that all of my financing needs were met. Highly recommended.

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brittney22

27 de oct. de 2011

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Franics was a pleasure working with. Very personable, outgoing , and energetic. I would never use another car sales person but Francis. Loved the workers and the surrounding of Planet Honda !

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marilynzuniga

26 de oct. de 2011

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Our salesman really went over and beyond helping us in every way possible. He made the deal work in every way. The financing guy wasn't so friendly; however, everyone else was amazing and was very attentive to our needs. Thanks again for your superior customer service Mike!

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WCollins

25 de oct. de 2011

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From the initial greeting, all the way to driving out with our new van we were treated happily and enthusiastically. All of our questions were answered about the vehicles we were looking at, we never felt pressured or pressed for time. Sales Consultant Gercino Soares walked us through the sales process and showed us everything we need to know about our new vehicle. He was very knowledgeable and thorough in his explanation of everything. Finance person Sean O'mera also found us financing that was exactly what we needed, he told us of all the different options that were offered to us and allowed us to make the decisions that we felt was right for us. Eddy Amorin also worked with us and oversaw that everything went smoothly with our sale. I will certainly be buying me next car from Planet Honda in Union NJ as well.

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hydrostyle

25 de oct. de 2011

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I came to Planet Honda to help find my mother the perfect vehicle for her needs. Our salesman Ryan Was very friendly and helpful to us in finding this vehicle. My mom loves her new Accord (she was a Camry girl). We got it for the perfect price not to much hassle and the dealership delivered us the car fast even on a very busy saturday noon. I will definately seek out Mr. Mckenzie and Planet Honda for all of our Honda needs, Thanks Guys!!!!

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Rothweiler

25 de oct. de 2011

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Michael Hanna helped me upgrade my 2009 lease of a Civic into a new 2012 lease of the same car. He was very friendly and helpful throughout the entire process and he worked with my crazy schedule. We ended up with a deal that was within the parameter that we hoped for and now have a new lease for the next 3 years. With a baby coming, this was one less thing to worry about and now we have a 4-door car to facilitate the new baby!!Larry Rothweiler

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Franj1104

24 de oct. de 2011

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While purchasing a new car at Planet Honda my husband and I were pleasantly surprised by how much our sales representative knew about the car we were inquiring about. He was respectful, friendly, knowledgable, and easy going. He took the time to understand our needs and what we could afford. He made us feel very at ease and excited about purchasing a car through Planet Honda. Overall he was one of the most respectful sales representatives we have ever dealt with and his demeanor will have us continuing business with Planet Honda in the future, and recommending several of our friends to Planet Honda.

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abenegron

23 de oct. de 2011

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My wife and I have been dealing with this dealership for over 5 years and are still very happy and impressed with the Excellent Customer Services provided, especially by Marcos M. Dos Santos. Marcos was exceptional and explained every detail we needed to know about this sale. He was thorough and answered all of our questions. When we are ready to purchase another vehicle, we will definitely go back to this dealership and work with Marcos M. Dos Santos.Happy Customers :)

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eksatdrg

22 de oct. de 2011

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We found this dealer on the internet via the AAA purchase program. Called them. Compared prices. Made an appt the next morning. Got the price quoted on the phone which was the best we found, and a great deal. And drove away with the car that same morning. Service was great, friendly,and very professional.

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sisons1703

22 de oct. de 2011

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I have been dealing with Planet Honda for the past 10 years and recently purchased my third Civic. The staff is very friendly, knowledgeable and courteous. They are willing to negotiate on the price of the car and are very attentive. They take their time in explaining optional coverage and even though the process seemed long, it was worth it. I also get my maintenance done at Planet Honda and I am very satisfied with their work. They are the only dealership for me!!!

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mguerrero

22 de oct. de 2011

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Our sales person was kaleem Wyne and he made the whole car buying experience painless and straight forward. He was extremely knowledgeable and worked very hard to get a deal done, but was never agressive or vague. He took the time to explain every little detail and never seemed to grow impatient with us. Overall, we would highly reccommend him to anyone shopping for a car, in our opinion he's the best and also a genuinely good person.

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biga

20 de oct. de 2011

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friendly and helpfull explaind all of the features of the car in full no pressure the price was ok a lot of extra fees.thats it

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Lauren Nicole

20 de oct. de 2011

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I had leased a Honda Civic from this dealership with my partner Keith and after a few months later he decides to screw me over in which I had to bring the car back. He did not want to pay for it anymore. I had to take his name off of everything which was a pain in the rear. Then I couldn't get the car put in my name because of finance reasons and other issues tied with it so then I had to lease another new car. He screwed me over big time and now I'm paying for it. I do not recommend for anyone to have their partner on the lease or finance papers. When I arrived at Planet Honda I was greeted by Stephen Maines, told him my situation and he took care of it from their. He helped me from beginning to end, listen to all of my questions and helped me out. He was excellent in everything and I would recommend Stephen to all my friends and family. The financial negotiation was very important to me in which a Mark and Frankie worked with me on and gave me the best deal that fits. THANK YOU FOR ALL YOUR HELP!!!

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CECILIAFURR

17 de oct. de 2011

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STEPHEN GOT ME EXACTLY THE CAR I WAS LOOKING FOR AND FOR THE PRICE I WANTED. HE WAS VERY PROFESSIONAL AND GAVE ME GREAT 1-ON-1 ATTENTION. IT WAS SUCH A BREEZE. THIS WAS TRULY EXCELLENT SERVICE. I AM VERY PLEASED AND WOULD VISIT THIS DEALERSHIP IN THE FUTURE. THANK YOU!

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terrivaccarino

16 de oct. de 2011

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WOW. We what a great car buying experience. Steve and Mark really listened to our needs and got us into a great car at a great price. This is the first time we ever walked out of a dealerdhip being 100% happy with the way we were treated and feeling 200% happy with the deal we got! We definitly recommend anyone to Steve Mains and Mark Hernadez.

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rhusein1

15 de oct. de 2011

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I gave overall 5's because I feel that Michael and Jay went above and beyond to help us get the car we wanted for the price that we wanted. Everything went smoothly and I will definitely re-lease through Planet Honda. I would recommend Planet Honda and Salesman Michael Hanna and Sales Manager Jay Morris to work with. They will give you what you want right then and there. Planet Honda was my first stop on my shopping list, and my LAST stop. Thank you so much for your service fellas!

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marsha35

14 de oct. de 2011

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This is my second time purchasing a car from this dealer. My experience with every visit, including service has been excellent. The staff is friendly and courteous and They make you feel right at home. They really take their time with you and make sure that you understand everything that is being done. I think that, as a customer, you want to ensure that your needs are being met with no games and or gimmicks and this dealer definitely go above and beyond to meet every need. I will always recommend Planet Honda to any one who is in the market to purchase a vehicle. If you are looking for loyalty, commitment, patience and a great deal, please go to Planet Honda. I promise you you won't be disappointed.

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Rit.nab

14 de oct. de 2011

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Everyone I interacted with at planet Honda was friendly and professional. I am very satisfied so far with Henry. Tha processing of paperwork has very efficient. I left the dealership with a car that I love and lease that I am happy with. I had a plan to call on him next year with my sister's auto lease comes up for renewal.

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linmess

14 de oct. de 2011

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We found just what we were looking for and within our price range. When we waked in, the staff was very friendly and courteous. Francis Duah, who handled our purchase, and Chicgo, who finalized the deal, were both very informative and polite and we got just what we were looking for. Thank you Planet Honda.

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ttoronto

13 de oct. de 2011

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Went in to look around. Steve was very helpful and professional. Received great deal and service on a new 2011 CRV. No other dealer could compare. Signed right on the spot. Great dealer, would definitely visits again and recommend!!

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frannyk0330

12 de oct. de 2011

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Very personable sales person.Easy to work with, explained things well.No pressure. Was up front with everything. Felt like he wasn't hiding anything.Would go back to him and would recommend our friends to him.

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yukihs

11 de oct. de 2011

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Ryan McKenzie is just the best and exceptional sales that I've ever dealt with. He approached me as soon as I parked my car and got out. He was ready to negotiate. Get to the point, no useless chit chat and ready to negotiate. He was very organized in the negotiation process from "trade-in" value to "price a new car." I was very happy with the price and he got me everything that I need. Even after the delivery, he was readily available at any time. I would recommend him to anyone that I know and I expect him to be there for my next purchase. I would not go anywhere else. BTW, I was a Toyota owner for 14 years.

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deepkan

11 de oct. de 2011

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I had very bad experience with this dealership, the price that was told over the phone and when you get to the dealership are totally off. I checked with them 4 times about the price before I visited them. The sales person mentioned that they just want the internet department gives you number to get you to the store. It was total waste of time, I would not recommend them.

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Patrick5

11 de oct. de 2011

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My overall experience at Planet Honda was very positive. I highly recommend asking for Akira Shibata as your sales person. Akira's product knowledgeable regarding Honda cars is excellent. He is easy to work with, honest and friendly. I found shopping for a new car to be stressful and went to many different car dealers, but Akira made the process easy. I also met the General Manager (Eddie) at Planet Honda. Eddie was quick to address any issues and make sure our overall experience was positive too. Both Eddie and Akira were willing to go the extra mile to get you a fair deal. I highly recommend working with both of these individuals.

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wickerra

11 de oct. de 2011

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Mr. Norvell was exceptional with our new car deal from start to end. He really took care of my Wife and I in a honest and up front manner. I have puchased many cars so far but the experienced we had with Art was the best.Art has restored more faith in me when it comes to purchasing cars.Thanks for your help ART. Mr. and Mrs. Rodney A. Wicker,sr.

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guerrae

10 de oct. de 2011

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My experience at Planet Honda on Route 22 in Union, NJ was pleasant and worthwhile. I was especially please with the overall knowledge and friendliness of the staff I worked with. I would recommend this dealer to my friends and family because of my own experience at Planet Honda and look forward to doing business with them in the future.

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natalyakanus

10 de oct. de 2011

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ireaaly had good experience with this dealershop 3rd time. i have been buying hondas 2 times prior to this purchase. everytime i am coming to this dealership, the personel is very pleasant, reviewing with us best options. this time i met 2 people at this dealership francis duah and chigbo mbaekwe. they help us with buying this car as well as after car was purchased, francis showed us how to settings on the car such as radio, bluetooth and much more. i really will recommend this dealership to my friends as well as return to this dealership myself after my lease is over again. you really have a good team working at this place and you really have to be proud of them.

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niravc

7 de oct. de 2011

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I was very pleased and impressed with Jerry's excellent salesmanship. He gave us the best deal possible on the car. There were no suprises and the whole process was very smooth.I would definitely recommend Planet Honda and Jerry.

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Dot Nicholson

7 de oct. de 2011

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Believe it or not, I went in to get a mirror repaired on my 2008 CRV and Frankie was so how can I say, explaining to me that he could give me a better deal on a 2011. This was around 10:30am-- I walked out of showroom with a 2011 CRV. It was such a great deal, just could not pass it up. Eddie, Frankie, Margaret among Jaime, Manny & Mark, everyone was so professional but at the same time just so friendly and aimed to please and was at home by 12:30 pm with my new car. Service was excellent. I have a friend who will be visiting Planet Honda in December. Keep up the great work.

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director

6 de oct. de 2011

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As soon as we stepped into Planet Honda, we were treated with absolute professionalism. Our Sales Associate, Steve Mains shared his outstanding knowledge of the vehicle, had a genuine interest in making sure we were treated appropriately, and helped us make the perfect decision for our daughter who received the car as a surprise birthday gift. The dealership provided us with a very reasonable monthly lease payment, without any hassle at all, and allowed us the time we needed to commit to the sale. It was an absolute pleasure working with each person we encountered, and would highly recommend the dealership and of course our sales associate.

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Car-Shopping

5 de oct. de 2011

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The dealler is very professional and care. The financial guy is not so professional though. When he cannot make the sale, he seems not happy.

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Munizli

5 de oct. de 2011

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We will recommend families & friends in purchasing a car with Planet Honda. Above all the Sales person & the Sales Manager really made us feel at home. There service made our dream come true in taking home a brand new car. They really know how to manage in having there customers satisfied. They sure made us happy!!!!

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shreyau83

4 de oct. de 2011

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Disrespectful to customers, no courtesy,lots of hidden fees and you end up paying lot more than any other dealer, horrible horrible experience. The employees are not professional at all and they all group together to influence you, and if you don't make a deal, they even fight with you;

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iblotte

2 de oct. de 2011

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HE IS A GOOD SALESPERSON, VERY PROFFESIONAL, HE EXPLAIN ME EVERYTHING WHAT I WANT TO KNOW.. AND HE TRIES TO DO THE BEST DEAL FOR ME..

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Voozun323

1 de oct. de 2011

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Steve was friendly, helpful, professional, knowledgeable, and extremely patient. He worked with me to negotiate a price I could afford, and I drove away in a beautiful new Civic. It was a pleasure dealing with him.

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rbobish

1 de oct. de 2011

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Friendly, honest service. Not at all pushy or fast-talking. Clear, easy-to-understand explanations of prices and financing. Stephen was easy to talk with and very helpful.

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Caroline Jolly

30 de sep. de 2011

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Michael Hanna, my salesman, was very friendly right from the moment he saw me and walked up to me in the parking lot after I exited my car. He thoroughly explained the Accords that I was interested in: 4cyl [2 sizes] vs 6cyl, 2011 vs 2012, etc. There was never any pressure to select one nor to buy right now. He walked me through all the paperwork, explaining that there was alot to fill out and processes to take place [bank approval, registration, etc.] and was very accommodating, even getting me a latte twice!Eddie Amorin was also very friendly and extended me a good discount and finance deal. We chatted briefly about issues other than Hondas; he was interested in me as a person, not just as a sale. Always a friendly smile and handshake!Jay Morris also greeted me with a welcoming smile and handshake and checked in with me 2 or 3 times during the process.When I returned the next day to deliver my old car's title and second set of keys, all three men again greeted me with a big, friendly smile and handshake, asking how I was and how things were going with the car amd thanking me for returning so promptly.I would recommend Planet Honda to everyone. Their attentiveness and genuine friendliness made me feel welcome and relaxed, making this major decision and expenditure an easy experience! Thank you guys!

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barb22babs

30 de sep. de 2011

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Ryan Mckenzie is a great salesperson to work with when wanting to purchase a car. He was patient,nice, and very helpfull in making my decision to purchase a honda civic from planet honda. I didn't have to wait long & he was very attentive to my needs in buying a car. He showed me all different kinds of cars that was in the price range I was looking to spend. I wasn't rushed and he explained everything to me. He made the process go smoothly and I am very happy with my decision to buy my car from planet honda. I would recommend Ryan Mckenzie & Planet Honda to my friends & family.

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Cynthiajones

30 de sep. de 2011

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I would recommend Planet Honda to anyone looking to purchase a vehicle. From the moment I got out of my car I was greeted with a welcoming smile.My sales associate, Ryan McKenzie, as well as his manager, Mark Hernandez, assisted me with my purchase and walked me through the whole shopping experience from what types of cars are the best as far as performance and gas mileage based on my lifestyle..to styles and colors. I could tell that not only were they very knowledgeable about the cars, but they loved what they do and that is comforting to someone like me who is always skeptical when making a large purchase. I felt totally comfortable with the answers I received and not at one time did I feel pressure to buy, but I was well informed.Thank you Planet Honda!

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sophia88

30 de sep. de 2011

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I had the pleasure of dealing with Alix Saintil for my new car purchase. He was very friendly, kind and patient throughout the entire sale. I would definately recommend him to others wanting to buy a new Honda. The dealership was a good experience overall. They got me out of there as quickly as possible. I would definately do business with them again :)

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valerieS

30 de sep. de 2011

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I just walked into Planet Honda without an appointment and Gercino Soares was my sales person. Gercino was knowledgeable, honest and very patient during the sales process. I was not prepared to purchase the CR-V the first day I went in and he was more than understanding and not too pushy. However, when I came back to the dealership Gercino was willing to take the time to talk to me about the CR-V as well as other Honda models. he was able to answer all of my financing and car questions. I appreciate his honesty and due diligence while I went throught the car purchase process. I would recommend Planet Honda and go in and talk to Gerry! He is great to deal with.

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alaska18

30 de sep. de 2011

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Michael Hanna was a pleasure to work with. He is very friendly,helpful and funny. I would recommend him and Jay morris to any friends interested in buying a honda.

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youngstacker

30 de sep. de 2011

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ryan mckenzie it was a pleasure to work with. He is very friendly,helpful and funny. I recommend him to all my friends and family who end up buying a honda.one of the best sale person i ever come across.

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dinesh_crv

30 de sep. de 2011

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The sales person Akira was phenomenal. It was the first time i had a pleasant experience with the dealership. the most important was to be frank about the process and not to be aggressive in selling . Gang gave us a great deal which we could not refuse. overall i would recommend planet honda if you are in the market looking to lease or buying a car.

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varundesai85

28 de sep. de 2011

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Manny is great sales person. Because of him I went there to get a car.I was there at Planet honda with my friend to get my friend's car and I was impressed by his politeness and the way he interact with customer.So finally I got good deal from him and I am a proud owner of Honda Accord.Thanks Manny and Planet Honda.

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Jeninep

27 de sep. de 2011

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This was my 1st time ever buying a car from a dealership. I was a little apprenhensive from all the things I've heard abt car dealer sales people. Kaleem Wyne definitely changed my view from what I've heard in the past. He was warm & friendly. He explored every possible options for me & I was very, very pleased w/his performance.

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yee

27 de sep. de 2011

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I had a very pleasant experience there. There was no high pressure. The forum told the odds about the dealers in route 22. However, Henry Li is a professional salesman. For my recent purchase, he made the process easy and efficient. I am fortunate to have Henry as my salesman. I highly recommend him.

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mflshl4ever

27 de sep. de 2011

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My salesperson was straight, honest, and right to the point with a great sense of humor. There was absolutely no BS whatsoever that you would normally experience at another dealership. Henry Li was very helpful. He knows his product extremely well and he was able to answer all my questions with a great attitude. Henry was nothing but awesome! I will be sure to refer my friends and family to Planet Honda, especially to look for Henry- I absolutely love this guy! Thank you for a great experience.

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RDrace

24 de sep. de 2011

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Planet Honda provided me with the best buying experience , quick reasonable pricing and outstanding customer service. Honda Deealers in northern New Jersey should be as professional as the staff of Planet Honda specifically Michael Hanna and Jay Morris. Shopped around at various dealers in the northern New Jersey area and none could hold a candle to Planet Honda.

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Marianne Moy

22 de sep. de 2011

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I have been doing business with Planet Honda for over 2 decades. This has been the case for there is no where else that I would be treated like I have been treated there. If you look up "customer service" in the dictionary, you will find a picture of Ed Amorin. He personifies loyalty, conviction and sincerity. Where do you find this in this day and age? The quality of his work is expressed by the meaningfulness of his word. When he says something, it gets done. He epitomizes the perfect blend of professionalism and down to earth friendliness. This aforementioned paradigm infiltrates into his staff as evidenced by Frankie Talarico and Margaret Cummings. Ed Amorin engenders the same level of excellence that he insists upon for himself. I salute all of you for your customer service, quality of work, friendliness which is only to be superseded by how you leave customers feeling about themselves and the quality of the choice that they have made.

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grizzgarian

22 de sep. de 2011

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My wife and I had a fantastic experience with Kaleem. We were looking for a car that met our criteria of mileage, year and price. We found many cars but none within our price range. Until Kaleem went to battle for us. We were able to leave that dealership knowing we got the best deal imaginable. (checking websites, no one came close in price). Kaleem, was super friendly, very professional and beyond helpful. After a few short moments you feel like you have known him your entire life. I have had to go back to Planet Honda a few more times and each time Kaleem has been there with a smile and a handshake... and a cup of coffee. Kaleem is a prime example of the type of professional that all companies wish for!

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terrenorton

21 de sep. de 2011

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My name is theresa norton , I have been buying hondas for the last 10 years, I would highly recommened that you go tho planet honda. My sales man was Frances he is always willing to work with you. I also never walk away not happy. Right now in my dirve way we have 5 hondas.. During the process and the final papers my guys name was sean very nice young gentelman. so i would highly if you are in the process of buying a car stop by planet honda.

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lindapepe

21 de sep. de 2011

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this is an excellent dealership and we will be getting another car from them in the near future (our 4th). They make the car experience great.

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astubbins

21 de sep. de 2011

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Mr. Hartley was very helpful, polite and informative. He skillfully advised me on the pros and cons of the various cars available until I found the one that was best for my budget. Overall, a very pleasant experience that I would recommend to all my friends.I would also like to commend Mr. Jay Morris for his helpfulness.

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Jeanette Williams

20 de sep. de 2011

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Good experience at Planet Honda for buying a car. The service here was excellent and it was a very positive experience. In this day of very poor service and an "I don't care attitude" toward customers, Planet Honda far exceeded in terms of customer care and satisfaction. I would definitely recommend them to any friend buying a Honda.

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Osit

19 de sep. de 2011

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I truly enjoyed the service I received. Francis and Victor made the process simple and pleasurable. They were both courteous, professional, friendly and extremely helpful. I believe they had my interest in mind and provided the best options available to me. I visit two other Honda dealerships and the service I received at Planet Honda was the best. I was originally helped by Art who referred me to Francis when he found out I was interested in purchasing a new vehicle. Art provided wonderful customer service just as Francis and Victor did. Job well done and thank you!

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t_n_nelson

18 de sep. de 2011

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I was not planning on buying a car anytime soon but it seems Hurricane Irene had different plans as it pushed a tree on top of my car (a 2004 Honda Accord with no problems). Since I've been driving an Accord for 8+ years I decided to take a look at the competition and wasn't impressed, either the cars had a horrible feel like I was sitting on rocks (hint hint GM), or the sales associate's acted as if they never knew the words "commission" and "Customer Service" went hand in hand (hint hint Hyundai). After the above experiences I went home, did some further research online and found the car I wanted at Planet Honda (depending on the customer service). Out of all the positives I have for Planet Honda it did take some time to get help from a Sales Associate and I was ready to walk out when I met Danny. My first impression (alert! alert!) this guy can sell water to an Eskimo but to be honest if we never spoke I wouldn't have closed the deal. He made sure I was taken care of, gave me time to look everything over and answered any questions I had without any B.S. just go get a sale. Kudos to Danny for stepping up to the plate when Planet Honda almost lost a sale.After Danny I was then introduced to Margaret for the financing. Let me start by saying I knew what I was working with, what I wanted and what Planet Honda wanted so now it was time for negotiations (the fun part). The same as with Danny, Margaret was very customer friendly and was willing to work with me and did some extra work in order to meet my demands. Although it required some patience on my part, so she could crunch the numbers and make some calls, she was able to get me an even lower interest rate than expected.In closing, upon arriving I was thinking "here we go another dealership who looks at numbers not customers" but after working with Danny and Margaret I feel proud to say I brought my car from Planet Honda and will recommend to all my friends and family!T. Nelson

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puddy

17 de sep. de 2011

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i would recommend this dealership because their staff are all very helpful and the sales consultant (danny oboiboye) breaks it down and tell you exactly as it is. i always thought that there wasnt a honest sales person here in America, but he proved me wrong.

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mindyg0422

17 de sep. de 2011

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I am a fan of Honda to begin, but the service I recieved at my two recents visits to Planet Honda's service department were exceptional. I was communicated with very clearly, taken care of like a very important customer and my car is repaired perfectly. The repairs were also done in a very timely manner. I am pleased with the entire experience and will visit again.

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henryc

17 de sep. de 2011

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I had a good experience working with their car sales man sales, (Danny Boye). He is very knowledgeable and experience in understanding the Honda product and brand. Very detail in explaining everything to the customer. I would recommend other future potential customers to work with Danny.

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matthew0720

16 de sep. de 2011

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overall experience was excellent. frank and marc treated me well, made me feel like they wanted my business, and gave me the price i needed.

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pharai

16 de sep. de 2011

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I would say that I had a very good experience this past weekend purchasing a pre-owned Honda Civic from Planet Honda. I had previously purchased a vehicle there. I met with Danny Oboiboye whom I felt really comfortable with. He was friendly, respectable and very professional. After a "time of negotiation on the price" the paperwork process and even during that time the professionalism was quite evident. I ended up purchasing the car and I have to say that may have happened because Danny assisted me. I would recommend him anytime. Planet Honda is lucky to have such an employee.

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dremv10

14 de sep. de 2011

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I have purchased several (6) Hondas from this dealer and been pleased with their service. I would recommend this dealership if someone is looking for an affordable dependable car.

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abramsdd

14 de sep. de 2011

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Art Novell provided exemplary service when we came to Planet Honda in search of a certified used CR-V. He was highly knowledgeable about the vehicle as well as the different choices in stock at the time. He listened well to our particular vehicle requirements and set us up in the most appropriate package for our needs. Significantly, he outlined the sales terms and options in a clear, straightforward, and honest manner, unlike other dealers we had previously visited. Our negotiations were conducted in a professional manner by Art and we felt he worked hard within our financial parameters to strike an excellent deal. His follow up has also been terrific; he did not forget about us after we left the showroom. I would recommend anyone looking for a Honda to contact Art.

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kktwentytwo

14 de sep. de 2011

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My sales persons,Monica, was very friendly, helpful and was able to get me the exact car that I wanted for the price that I was looking for. Overall had a great experience and am now driving the exact car that I wanted.

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justinandjana

14 de sep. de 2011

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They took the time to explain the benefits of the different warranty packages and helped us pick the best 1 for us.They also worked out a finance plan within our budget.It was a great experience and I would definitely recommend this dealership to friends and family.

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eoyatunde

14 de sep. de 2011

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I bought my first honda at Honda Planet about 8 years ago. I have purchased 3 more Honda (financed) with the same dealer and Now I wanted a better car and I still got a good deal at PlanetHonda. Honda's are very reliable and to top it up with an exceptional customer service from the salesman and the Sales Manager. It was a great buying experience. If you want good deal, do your home work and then walk in. they will even give you a better deal than your homework could get you. Overall I am very satisfied with this dealer. PlanetMan & Planet Boy keep on saving the buyers one buyer at a time. Thank you.

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Marlenewalters

13 de sep. de 2011

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2nd and last car purchased form Planet Honda horrible experience. I've never felt so victimized in my life. Frankie was very nice and I would definately buy from him again if he worked for any other car manufacturer. Because of the horrible treatment I will NEVER buy another Honda.

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vserva

13 de sep. de 2011

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The salesperson (Stephen) was very nice and friendly. The sales manager Mark was very informative. They both made our experience and transition an easy and smooth experience.

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vandrade2

13 de sep. de 2011

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I applaud Christopher Miros on being attentive, taking initiative and being customer satisfaction oriented in getting my service issue resolved. After I had my rear brakes serviced I continued to have a squealing brake noise. Another service advisor told me even though the front brake pads were barely worn, I would have to pay to replace them to get rid of the noise. He had an "ow well" type of attitude. This made no sense to me and made me angry. I called Christopher, who had me come back in to investigate further. He researched and found the service bulletin regarding faulty brake pads and they were replaced under warranty at no charge. He changed what would have been a bad service experience in to a positive impression of Planet Honda. This was my first visit and I will come go back again for my next service visit.

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ayeSHORTii

11 de sep. de 2011

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My first visit to Planet Honda was in December of 2008 where I leased an 09 Honda Civic, being as my lease was up I re-visited Planet Honda and had the pleasure of dealing with Francis & Eddie. They worked with me, understood my financial situation and did everything they could to get me the car I wanted at a price I can afford -- which I truly appreciated. They made sure the deal was something I could afford and did not make me feel like all they wanted to do was make a sale. I felt appreciated as a customer.

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rcamp107

11 de sep. de 2011

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Extremely friendly and curious staff. Would highly recommend other people to use Plant Honda and Frank Talarico. We were in and out in 2 hours.

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larbertbairn

10 de sep. de 2011

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This dealership was a pleasure to work with. From the second we walked in to the moment we left with our beautiful new Honda, we were treated with the greatest respect. I would highly recommend Planet Honda to purchase a new or used Honda! The salesmen are highly knowledgeable and truly believe in their product.

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Bronxy

9 de sep. de 2011

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Beware - they added an additional $995.00 and said it was a loan fee the bank charges. I called the bank which we were getting the loan from the next day and they said there is no such fee. I called Planet Ripoff Honda and spoke with the finance guy and told him no such fee exists. He said he will call me back in an hour. When he called he said he made a mistake and needed us to come in to redo the contract. Car dealerships are all the same. They are all liars. The reason why we went to purchase was through the Costco program but we found out they afterwards we didn't go through the program and got ripped-off. The car itself is great, Planet Ripoff Honda is not.

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ohoh

8 de sep. de 2011

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I had the pleasure of having a wonderful experience in financing my vehicle with Art Norvell. He is an outstanding salesman. I was extremely impressed with his patience and knowledge. He has prove to me to be as sharp as a tack. I honestly think that he would do well in any position for your company. He definitely needs to be highly considered for a management position in sales. With his knowledge and dedication I can see Honda going even further. Thank you Art Norvell for your help....I wish you nothing but the best. Please forward this to upper management.S.B.

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mjk091467

8 de sep. de 2011

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My experience was by far much better then any other dealer I have gone into. From the first phone call, the girl was right up front on helping me and not passing me on to someone else, and onto someone else. She answered all my questions, and even know they sold the CR-V, I was calling about, she told me there were others on the lot that were what I was looking for. That brought me up to the dealer for a look around. I was introduced to Marcos, and I could tell he was going to help me . I told him what I was looking for and he took me right to it. It was a perfect match Him, the CR-V, and I. It was so nice to have someone show me all the different option that the car had ,and know so much about the car. He made me feel comfortable getting behind the wheel for the test drive ,and not rushed even know it was after 8:00 PM. Then sitting with him inside working the contract out, again I could tell that we would be able to work together. In the next hour or so I had my new CR-V. This was an excellent experience. I would recommend him, and the dealer to anyone.

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leelee26

6 de sep. de 2011

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When I walked into the dealership I know exactly what I wanted. Everyone was very professional and courteous. I had a great experience working with Anthony and Jay. They were able to give me the payments and car that I wanted. I had a great experience at Planet Honda and I won $50 while I was waiting to finalize my paperwork.

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Alan123

6 de sep. de 2011

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Steven was welcoming from the moment we walked in. We went to purchase a new car and have had past credit problems and Steven worked his tail off to help us get what we wanted. It was a pleaseant experience all the way through and we have already recommended Planet Honda to a number of our friends and told them to make sure they seek out Steven to help them find what they are looking for.

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courtneyboyle

6 de sep. de 2011

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I purchased a Cerified Pre-Owned Honda Civic today. The salesman, Marco Dos Santos was very skilled at listening to my requirements. he took the time to determine what i needed and what vehicles he had that would meet my needs and price range. he was quick and efficient about processing the paper work required without making it hassle for me. he told everything i needed to know about paper work i was signing to make the purchase and explained what actions i needed to take to comply with nj state law about insuring and registering the car. he told me his schedule for the succeeding week so that i would be able to contact him with any questions. he thoroghly explained all of the features of the car and made sure I knew how to use all of the functions. Now I call that outstanding Salesmanship!!Marilyn and Courtney

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modaman369

6 de sep. de 2011

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I was searching for a Honda Civic coupe for my little brother for college. I've gone to many different Honda dealers in the area and they all couldn't meet my price requirement. Planet Honda sold me my car at a final price which other dealers were quoting me BEFORE docs and fees. My salesman, Kaleem, was very friendly and helpful in the situation. He was very thorough throughout the whole process and was very knowledgeable. Planet Honda definitely has the best pricing around the central New Jersey area. Pay them a visit. You won't be disappointed.

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tiredofsleazycardealers

5 de sep. de 2011

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Planet Honda utilizes deceptive approach with "$4,000 coupon" to entice customers to come and in and talk to a friendly salesperson, Anthony. Anthony tries to act as your "friend," pretending to actually care about your situation, family, etc., until the finance manager tells him that there is no way to approve the initial lease terms requested by us. Anthony continues to ask for various documents and information, knowing fully well that we cannot get new a lease deal. Nonetheless, Anthony assures us that he will work to get us the best possible deal. We leave and are told he will call back when finance manager files request with Honda Financial Services. One week goes by, and no call from Anthony. We follow up with numerous calls. Finally, almost two weeks later, Anthony leaves message that Honda Financial Services did not approve lease/loan and also states that he could still help us in getting a loan to buy our current leased-vehicle. In a follow-up message, Anthony stated that we would have to return and do paperwork "because the dealership already shredded the original paperwork. We later found out from another NJ dealer that Planet Honda never contacted Honda Financial Services to request approval.Deceptive, dishonest, and patronizing, is the best way to categorize our experience with Planet Honda.

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FitSporter

5 de sep. de 2011

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Alix provided me with very friendly, professional service. He was very informative and made the purchase of my new Honda Fit an easy and pleasant experience. It was a pleasure doing business with him.

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norieggnog

5 de sep. de 2011

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A no pressure, comfortable experience, where the salesperson (Akira Carlos Shibata) is knowledgeable and patient while never resorting to numbers games or coercion tactics. We completed the transaction feeling that we received an excellent deal. Service was quick and to the point. The walk-through of the new vehicle was concise but clear, and all questions were well answered. The salesperson understands his product and the financial intricacies behind selling the vehicle. He discussed pricing with a clear and honest approach. This is our second SUV with Planet Honda, and we continue to highly recommend this dealership for their customer service.

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Norman8617

4 de sep. de 2011

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Our dealer was great, very honest, no hassle. I felt very comfortable with my purchase. I would definitley buy my next car at this dealership

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deanita

4 de sep. de 2011

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We visited Planet Honda on 9/2/11 to view Odysseys and see if there were any Labor Day sales going on but not necessarily to purchase a vehicle. It was due to Alex's professional attitude and demeanor that I stayed beyond the "looking" stage and ultimately purchased a 2011 Oddysey Touring. Mark was also very professional and courteous.

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ssy4040

3 de sep. de 2011

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I bought a 2011 Honda Odyssey EX. The Sales Consultant, Sai Henry Li, was very friendly, pleasant to work with and explained (and demonstrated) in details about the functional changes, especially service/oil life display, vehicle stability assistant system, folding the third row seat,moving/removing the second row seat in Odyssey, utility for MP3 player, CD player with hard disc since I bought the same model in 1999. The car was sparkle clean.The Sales Manager, Gang Wang was really helpful, friendly, and easy to work with. He offered very good price and trade-in allowance for the 1999 Odyssey. With his help, the entire purchasing process was very efficient. The paper work was also done efficiently; and I drove the new car home in less than 2 hour after the initial negotiation. This is the best car purchasing experience that I ever had.

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Levine1

3 de sep. de 2011

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Throughout the entire process, both Frankie and Mark were very helpful, supportive, accomodating and professional. They made the stressfull time of purchasing a vehicle a pleasurable experience. As a result, I would not hesitate to return to this dealership for future business.

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Jillian522

3 de sep. de 2011

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Akira Shibata was my Honda salesperson. He was very helpful in locating the exact car that I wanted. I would not only recommend this dealership to my friends, but I would certainly recommend any one I know to ask specifically for Akira. He was knowledgeable about all the various Honda models, as well as friendly and respectful towards his customers. I've answered "great" on every one of these questions because my experience at Planet Honda, and my wonderful salesperson, Akira Shibata, made the process of buying a new car quite simple. Thanks again for being so helpful in my purchase of a Honda.

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Cjjoyce

2 de sep. de 2011

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Best car experience ever! Gerry was customer focused, respectful, and helpful. We will definitely recommend him and planet Honda to friends and relatives for their fantastic service.

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mythreesheeeps

31 de ago. de 2011

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As a new sale rep. Monica try her best to get best service for me. She is very trustble and very friendly. I gave her 5 stars.

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capoyaya

31 de ago. de 2011

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Good Service. I would definitely recommend. Monica was awesome and did a good job with describing and finding the best vehicle that fits my needs. Great job overall.

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tconte4466

31 de ago. de 2011

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I wanted to express my satisfactiom with the pleasant courteous sales experience. Car purhases are the least favorite things to me, but this worked fine.Art Norell was definitely someone to look for there.

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wyatterp

31 de ago. de 2011

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very professional salesman spent all the time needed to explain our options on several models broke down pricing with options we wanted we were very happy with him and the entire honda experience.we love our cr-v its our third honda purchase and look forward to additional business in the future.thank you stephen mains our salesman.

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Watery1

31 de ago. de 2011

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Marcos was very friendly with his service. He immidately showed me a list of available cars and their histories, which made finding the right car very quick and easy. He was very kind when working on a deal with the price of the car, and knew what to expect for pricing. We were able to negotiate a fair price in the end, and I drove away very happy. Thank you Marcos!

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DLBoyko

31 de ago. de 2011

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Four years ago my husband and I were shopping for a Honda Element. We live locally and decided to go to Planet Honda to shop for this vehicle. The staff at that time were so inattentive and unpleasant to work with, we decided to never go to this dealership again (we purchased a 2007 Honda Element at another dealership). Because of flood damage to two of our vehicles caused by Hurricane Irene, we were forced to replace these vehicles as soon as possible. With the intent of just stopping by Planet Honda to "window shop", we had absolutely NO intention of purchasing a car from this dealership. We had the good fortune of being greeted by Alejandro Estremera, sales consultant. He helped us to find two perfect vehicles, was very knowledgeable and went above and beyond to make us a deal we are very pleased with. We purchased a 2011 Honda Pilot and a 2012 Honda Civic today because of his diligent work. The experience was capped off by working with the most efficient and knowledgeable financial consultant I have ever met. His name is John D (he ran out of business cards). His expertise with the legal issues when buying a new car,and organizational skills with the mountain of paperwork made this process almost enjoyable! This car buying experience has been the best one my husband and I have ever had. These two employees are exceptional and promote wonderful customer service.

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paulo24

30 de ago. de 2011

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very great customer service...specially the sales agent, He explained everything very well and look for all possible deals for my satisfaction (alex).... Good dealer.

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kingpeace

30 de ago. de 2011

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I have been buying cars, truck from these guys for many, many years. They are always very informative and helpful with the new technologies. They are very patient and helpful. I would recommend them 100%. I believe I made the right choice. Thanks Guys.

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Steve_cruz1183

30 de ago. de 2011

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Gerry was great. He found ways to fit our budget and get us in the two cars that we wanted. A friend lost his car in the recent storm and when we told him about planet honda he wants to go by.

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mdpreston

29 de ago. de 2011

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We traded up to a 2011 Honda Odyssey and had a very good experience. We got as good a price as you can for a car that Honda has no trouble selling. They also found us a good APR and took care of all the transfer paperwork quickly and painlessly. AND they fed our kids while we waited. There's not much more you can ask.

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Glompity

27 de ago. de 2011

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After looking at the Accord Coupe on the Honda website, the family decided to go to Planet Honda in Rt. 22 to see it in person. Unfortunately for us, we were told that there was no Accord Coupe currently in stock. That did not stop our dealer, Alix Saintil, from showing us what else Honda has to offer. He recommended and showed us cars with features similar to the Accord Coupe. He was very knowledgeable, enthusiastic, and understanding to our needs. Alix and the sales manager, Mr. Gang, also tried their best to keep us satisfied by contacting other Honda dealers that have the Accord Coupe that we wanted very much. We were promised a black Accord EXL Coupe to be available the next day. When we came back the following morning, we were happy to see that the promise was kept. Alix showed us the car and it was love at first sight. Alix tried his best to get us the deal that we wanted and after a hard battle he has helped us succeed. He happily walked me to my car and impressed me again by showing me his knowledge about the car. He also showed me how to use the car by pointing out the similarities and major differences between the Accord Coupe and my previous car. I was very pleased and fortunate to have Alix Saintil as my dealer. I recommend him to everyone, especially nervous uncertain buyers out there! He sure knows what hes doing and he will definitely make your Honda experience a pleasant one. Thank you, Alix!

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thebeast

26 de ago. de 2011

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This dealer is very good. I was looking to buy a new civic. Henry is very nice and let me test drive and gave me a good price. He was impressive, he didn't try to fool me, and made the purchase nice and smooth. I am very please about this deal and Henry's services. Will do business with this dealer again.

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beautifulkato

26 de ago. de 2011

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Awesome dealership. I was treated with nice people, this dealer is very comfortable. I was served by salesman Henry Li, he was very nice and honest. He asked me what kind of cars I need and he helped me to pick the right car. At the end, I chose the CRV, and he helped me to determine the right options and got me a good price. I will do business with this dealership again as they are some of the best dealership I have been to.

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akyrah31

26 de ago. de 2011

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My service advisor was Keri Ann Valdez. She ia a sweetheart and went over and beyond her call of duty to help me out. We need more people out there like Keri!

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MikeAx

26 de ago. de 2011

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I had a very positive experience at Planet Honda.Salesperson Stephen March was very knowledgeable on all aspects of the 2012 Civic we purchased.He was also very polite and personable and made the experience comfortable,we were able to work together to get a price that was right for my budget.I would recommend him,and in fact will,to anybody asking where i got my new car.Thank you Planet Honda you have a very valuble asset in Mr. March

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vcclarke

24 de ago. de 2011

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Stepehen was a great help with the purchase of the car. I recommend him to my family and friends. Thanks very much for your help!

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kgai

24 de ago. de 2011

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WOW. What should I start with. Mmmmmm I went to Planet Honda because I want to see if anything is wrong with my payment.so then i went and then this wonderful, helpful, gentalmen named Francis Duah(Person who sold me my car the first time)help me and checked my account. and then he asked me how many miles do i have on my car and i told him and he was like thats alot for someone who had thier car for only one year. so then i asked him if i can do anything aboutt it and we helped very welll and gental. noww i got a nice royal blue honda pilot.Thank You Francis Duah, Eddie Amorin(Boss),and last but not least Chigbo Mbaekwe(S/M).

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julianac

22 de ago. de 2011

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after you purchase the car, they make you sit and wait long time to sign paperwork. sales person is excellent, the financial department is too slow.

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kilgore278

20 de ago. de 2011

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I went in for the Key-for-Key event, swapping my last lease with 8 months left to get a new Accord. Anthony was very patient with us and got us a fair deal. My wife is pregnant, and after we were there for a while, she needed food. Jay got us pizza from the place down the street, which was a tremendous help. Nice guys, nice service.

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kirtimandal

20 de ago. de 2011

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First of all is that they charge way high than the other honda dealers in the city. Their labor charge will kill you. Then they lie to you about the warrenty. I had a power train warrenty on the car. I was the 2nd owner and this gentlemen told me that power train warranty does not get transfered from the original owner. Thankfully I referred to honda customer care and they told me this was not correct. Then came the next question. I got the explanation of charges (bill) in that the work done mentioned and the charged amount was double. I took a quote of from other dealers and the price with tax came out to be double. When asked, the people at planet honda told me that they did a lot more than what is explained in the bill so the bill is high. Now my question is that 'You should write all what is worked on and the corresponding charge to It. If its not written its not done and should not be charged for" If i would have taken the bill to some other dealer they will not know the extra work done because that is not mentioned. They still haven't given me the revised bill. The next problem. they worked on my actuator, timining belt and changed valve and according to my understanding these are the parts to Engine(replacing valve) and if that is the case it has be charged to my warrenty and not me. They said this is not covered in warranty. After i spoke to Honda customer service, i came to know that I was right and they should not have charged me the amount of $1326. In case i would not have taken the pains to call Honda customer care, I would have never come to know the facts. i am sure 90% of you would have believed honda dealer without doubts. I am still waiting for that check and everytime I call to speak with JIM, he would neither answer the call nor will he return my messages. I am writing all this so that people may be aware of the kids of fruads they do and the way to find it out asnd solve. Be aware!!

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Diva94

20 de ago. de 2011

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I have been a Planet Honda customer for years and was pleasantly surprised by the salesman Anthony's ability to get me what I needed without feeling pressured to go outside of my budget.

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sadewilliams

19 de ago. de 2011

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Everything was fine. I like that the salesperson was willing to negotiate the price. Everything was fine except the whole waiting process but guess that is acceptable.

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lindalin

19 de ago. de 2011

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I recently purchased a brand new Civic from Gercino and I was very satisfied. They were patient and helped me look for the car that I wanted. I've shopped around at other dealers in the area and this is by far the best deal I have received. I will definitely recommend this dealer and I'll be sure to come back whenever I buy another car.

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peterock2180

17 de ago. de 2011

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I recentely purchased a new car and I couldn't be happier with the service and attention I received. The salesperson, Alejandro Estremera, was very helpful and attentive to what I was looking for. I got a good deal and will recommend this dealer to my friends and family.

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nnahkle

17 de ago. de 2011

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I recently purchased a Honda Accord from Mr. Alejandro Estramera. He did a great job explaining all the details of the purchase and was very personable. I feel very good about the deal I got from Mr. Estramera and am very happy with my car. I would definitely recommend this dealership to another friend. Thanks!

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tiffltonya

17 de ago. de 2011

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I am going to bring a Law suit against this dealership. Long story short they sold me a 2001 Cross Tour without any approvals from any banks and the night I bought it, it was stolen. The car was recovered and put into the Honda Shop. In steady communication no one ever say " we cant secure a lease" and 6 weeks and $12,000 later once they tried to have my insurance pay for the damage that happened when it was stolen, They then tell me I cant take the car. I almost lost my job working an hour away because I had no car to get to and from and returned my previous lease. Theres is more to it, but anyone giving this place your business, please think twice!!!!

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javimosquera

16 de ago. de 2011

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I have been a loyal Honda driver all my life. Owned a '93 Accord' from 94-98 and '99 Accord' from 99-present. After 250,000 miles I decided to look at a Pilot - I actually had my mind set.I also take care of the cars religiously - went for every oil change and tune up to Planet Honda for 13 years - this definitely extends the life expentancy of the car, however, it's a huge investment of money over time.I decided to call Planet Honda last week to get an idea of the prices for a Pilot and the manager Baron Ringler was very abrasive and arrogant. I asked him about what kind of loyalty discount would I get and his reponse was: "Loyalty goes both ways, we get you and you are buying great service/quality from Planet Honda, the biggest Honda dealer in NJ - we are the big boys in the block". I also asked him for price details on the Pilot and his response was: "We don't give details on the phone, just come in Saturday at 10:00 AM". I was amazed with his lack of attitude and professionalism. Not only did he turn me away from Planet Honda, but from the Honda product overall. I actually purchased a Volkswagen yesterday and was impressed with their philosophy.

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jojo_r24

16 de ago. de 2011

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This is my 3rd time going into a dealer and looking for a car. I had a great experience with Planet Honda and specialy with Ryan and Joe. Its my first Honda, they treated me like they knew me for years and that made me feel very comfertable. I have recomended this dealer to all my friends and family and will continue to do so.

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Ecransss

16 de ago. de 2011

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I'm a Honda fan I love the brand so I went to the best dealer I could think Planet Honda. I walked in without an appointment and was taken care of on the spot by Henry. The whole buying experience was pleasant. My sales person Henry was wonderful in showing how my new Accord worked.

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MAMIEGOLF

15 de ago. de 2011

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We were very satisfied dealing with Jessie Harmon and the management at Planet Honda. I love our 2008 Honda Accord and will definitely recomment Planet Honda to our friends and relatives.

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mrknappzac

15 de ago. de 2011

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I was in the market for a new car so I decided to stop by planet honda. I walked in and immediately I was welcomed with a warm smile and handshake from Jercino. I told him I was looking for a civic, so I tested one out. But Jercino said if you spend about 30 more a month you can get an accord, and he said we just got this nice one in today. So I saw and test drove it. I was in love. The only thing was the numbers. Jercino finally got it into my budget and I drove off in my new car. Jercino was the utmost professional and had a great personality. He was a pleasure to deal with. Next time Im looking for a car or if a friend is I am definetely recommending Jercino. He has made me a truly extremely satisfied customer. Thank you Jercino for making my visit so smooth and comfortable!

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migga01

15 de ago. de 2011

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For the past month or so, I have been shopping around for a brand new car. After visiting many of the dealerships nearby, I decided to check out Planet Honda about a week ago. Let me tell you that I am extremely happy that I decided to go there. Not only are the prices outstanding for their vehicles, but the service was phenomenal. The salesman Gercino was one of the friendliest people I have ever met. He didn't string me along like many salesman have the reputation for, especially in the car business. Him and I sat down and came to an agreement on a car that was well within my price range. His strong knowledge of cars mixed in with his friendly attitude won me over instantly. I would definitely recommend people coming to Planet Honda and certainly recommend them to deal with Gercio.

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reid2011

15 de ago. de 2011

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I recently purchased a vehicle from Gercino at Planet honda. From the moment I walked in to the moment I left I was very pleased to deal with such a brilliant, generous young man. The representative very amicable, personality wise very pleasant and takes his time to cover all the options as well as working with you in providing the ultimate service so, that you can walk away extremely happy. I would most definitely recommend this Dealership as the representative as I was highly satisified. I will most definitely return to this dealership to purchase another vehicle from Gercino, as well as highly refer to any friends and family.I am so happy and in love with my HONDA ! Much Thanks

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Chellui2

15 de ago. de 2011

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My overall experience was great. Marcos is a great salesman. I will definitely go back and get another car from him. He was very sweet and patient with us and very helpful.

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roofrackfoglights

13 de ago. de 2011

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I had the most pleasant experience at Planet Honda. I walked in and was immediately greeted by Frankie Talarico. Frankie, from start to finish, was extremely patient and courteous with me. He walked me through and explained every detail about the car and my finance/leasing options. He was friendly and seemed to genuinely care about my needs and wants in this transaction. NEVER PUSHY!!!! He answered all of my questions in a timely manner. A few days later when I had purchased the car, I really believe Frankie was just as excited as I was. That made the difference! Excellent customer service!

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truko23

11 de ago. de 2011

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The service provide by Monica was great she gave us all the information we needed, she made us fill confortable and gained our trust immediately, wish made our purchased easier an faster, we are very thankful with her for her dedication.

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Jenny30

10 de ago. de 2011

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Ryan Mckenzie educated me on different vehicles i was considering. He exhibits a sense of loyalty to Planet Honda, he's an excellent salesman and he truly cares about the customer. Mr. Mckenzie made me feel comfortable when purchasing my car. I would highly recommend him to anyone looking to purchase an automobile.. Thank You Ryan!!!!

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cskupienski

9 de ago. de 2011

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The prices were the best, our salesman, Art, was pleasant and very knowledgeable. We knew what we wanted, went right to it, and the dealership handled everything else. For financing, they even checked numerous bank rates and their findings were comparable to mine. Overall, great experience!

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Riveramdr

9 de ago. de 2011

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I went to this dealership and worked with a phenomenal staff which includes Michael Hanna and the general manager Eddie was very helpful . They went above and beyond to met my needs and did not give me false information . I had fun while shopping and the salesman was very knowledgeable on the vehicle I choose . I recommend this dealership to anyone and above all this salesman . I appreciate all you have done and look forward to purchasing my next vehicle . Thank you planet honda for making my shopping fun and easy !

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ednlot97

6 de ago. de 2011

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We came to Planet Honda today to have our 2001 Honda Civic serviced.We were there two weeks ago for service and at the same time inqiured about a used car. At this time the salesman decreased his numbers down from 14,000+ and when we were going to walk away, he decided to drop down the price to 13500, to 13000 to 12500 to 12000 to 11500 to 10000 to 9500. We said we will pray about it first and we will be back next day. He said ok. Next day we were back at the appointment time, we told them that our offer is 7500 he asked us to sign the deal paper and went to his manager. Manager said the day before this as we were leaving, "how much did he said, so we told him 9500.00 but we will pray about it first and we will be back next day, he said, we'll work with you tomorros. Next day came, the Manager came and said the price is 13200 and and he cannot do anything about it. Then the salesman gave us an attitude with a grin on his face because we didn't take the car the day before. Then this salesman kept calling me from the day after this for one week. Today, August 6th, 2011 we went there to have our car serviced, again. While waiting for the car we decided to ask another salesman, Marcos Dos Santos, our ot curiosity is the same car was still on the lot because it was on the internet. Marcos was very nice, very patient, knows how to handle client, he worked with us, explained what the charges are for, why the car's price is such and he was honest, he didn't let us go until we can arrive at a deal that will both satisfy the customer and him/dealership. He didn't give us an attitude and his manager, Mr. Jaime Vasco, same nice man, explained everything to us and tried well to work with us until we arrive at a deal. We will recommend these two gentlemen to anyone anytime because of their professionalism, patience, kindness, honesty and integrity. The buying of the used car at this time is pleasant. Regarding the repair of the car, horrible. we got the car paid 1351.50 for the repairs and when we were driving home I hear loud noise while I'm driving and when I break it's was worse. We drove back and the noise was worse and the people at the front desk of service department heard the loud noise and they immediatelty took the car back to the mechanic. The guy said to my spouse that the cover of the brake was dented and it was hitting the wheel that's why it's making a loud squeaky and scratchy noise. They fixed it right away. I have been hearing this noise when I'm driving the car and everytime I go to service my car with them I even drove with the service front guy and he claimed that he cannot hear anything. Until two weeks ago a new front service guy, Christopher, asked about this problem and I complained to him and he drove with the mechanic and they found out what the problem was and they said it was very bad and it is dangerous that's why they have to be changed right away, I told this man why can't they find the problem for more than a year now and wait until it is very bad. We didn't have the front wheel bearings changed there because they cost too much. Christopher was very nice, kind and helpful in finding the problem.Today, Aug. 6th 2011 two man told my spouse that they have been hearing the noises in honda cars, odyssey and accord, and the service people said they cannot hear them. The man said maybe because their cars are under warranty that's why they do not want to fix the problem. But it didn't matter because our car didn't have the warranty anymore and they still didn't fix the problem. I didn't want to bring my car back to the service department of the Planet Honda because everytime I bring my car I have to return after couple of weeks because something's wrong with my car. I will not recommend this service department to anyone at anytime. Would you?

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thebigfin

6 de ago. de 2011

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We went to Planet Honda today to turn in our lease for our 2009 Honda Accord early. We were interested in looking at a 2011 CR-V. We knew to expect excellent customer service as we are returning customers. Sure enough, we were greeted by Frank Talarico in the parking lot as we were parking our car. We told him what we were interested in and he took us to see the CR-V's in the back lot. Within 20 minutes we were test driving a brand new CR-V. Shortly thereafter, we were talking numbers at Frank's desk. Although we had to haggle a little bit, we got an excellent deal on our CR-V. Frank's supervisor, Mr. Huang, was also instrumental in getting us the deal that we wanted. We so appreciated that! Margaret Cummings, from the finance department, was also very helpful. She was diligent with the paperwork and processed our lease in a very timely manner. We were so happy that we were able to pull into our driveway today with a brand new CR-V in less than 3 hours of going to Planet Honda. This was by far the best experience we have ever had with leasing a car, from not only a time perspective, but a deal perspective as well. We will most certainly continue to recommend Planet Honda to our friends and family. We are looking forward to purchasing our next vehicle, the Honda Fit, with Frank in the near future.

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Dspeciathing

1 de ago. de 2011

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I was able to get help from Danny O. Boyle he was very helpful in helping me find the perfect car. He was very dedicated and explain everything step by step. I will definitely refer a friend that is looking to get a good deal from planet Honda.

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MasiCivicLx

31 de jul. de 2011

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Great dealership. Knowledgeable sales employees. Highly recommend it for anyone who is looking for a new or used car. The sales man work with you and try to satisfy your needs rather than tell you how it is as "take it or leave it" bases.

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Sha775

30 de jul. de 2011

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I had a wonderful experience at Planet Honda. As soon as we walk in we were greeted by a friendly sale person Nate. Who was very knowledgeable of all the cars we inquired about. Nate also gave us a great price on our new Honda Accord. Thanks Nate for making our buying experience a wonderful one.Shawnta

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barbara321

30 de jul. de 2011

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Yes. The personnel were friendly, helpful and knowledgable about the vehicles that they were selling. Overall the car purchase experience was a pleasurable one for me.

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BuyerMrsM

30 de jul. de 2011

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I chose Planet Honda because the dealership served me well many years ago. I met Art on the lot and gave him an idea of what I was looking for. I quickly added, please, no beating about the bush. I test drove a car or two, we talked some more, then Art said, Ive got just the right used car for you. I thought to myself, this must be the usual sales gimmick, but Art was right. Soon he introduced me to his manager, Gary, and later I met Victor in finance. Together, they made it happen for me. Great service, good price, and once again, I am a very satisfied customer.Thanks guys,Mrs. M Union, NJ

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dilenj

30 de jul. de 2011

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I bought a Honda CRV 2006 at great price. I'll recommend this dealership because they are knoweledge. The salesman of take care of me Marcos Ibanez was very patience and a great personality. If you want to buy a car go to Planet Honda and ask for Marcos.Dilercia Fontanezzi

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zm28rick

30 de jul. de 2011

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Danny O Boyle was able to help me with the purchase of a Honda Pilot 2008,answered all my questions regarding the process of buying a Honda Pilot 2008, he made the transaction smooth and provided and outstanding customer service, very friendly sales person I definitely recommend to visit Planet Honda and you ask for him if you're planning to buy a car at this dealer you won't regret it.

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alwazontop

29 de jul. de 2011

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In this day and age of employees who are more than happy to inform you that Thats not my job, or I dont know attitude, I am so pleased to have had the pleasure of discovering that Planet Honda Service Department (Service Advisor Mike Goworek) and Parts Department (Parts Manager Kelvin Alfred) has never lost site of the value of Customer Service. Not just in terms of doing excellent work on vehicle repairs, courteously assisting you with purchasing parts along with detail vital instructions voluntarily, and all other aspects of motor vehicle maintenance and upkeep. They do it with such a great attitude and kindness, that you feel like you are being treated like family. After experiencing an emergency brake dilemma with my 2008 EXL V6 Honda Accord on 7/18/2011, my car was sent to the nearest Honda Service Department which was V.I.P Honda located in North Plainfield, NJ. Leaving my vehicle to be properly and thoroughly inspected by who would be experienced and certified service technicians only lead into, no follow up, any returned calls, and uncertainty on how to properly diagnose the initial problem. After being told that I wouldnt receive my vehicle back until 7/21/11 and comprehending this would take a total of 4 days to HOPEFULLY resolve, I didnt trust nor did I feel confident that my vehicle would be repaired properly. Inconvenienced, on 7/20/11 (day 3 at V.I.P Honda unresolved), I took the initiative and as instructed by Mike Goworek, had my vehicle towed to Planet Honda which I have been a valued customer since 2004. I was told that everything will be just fine. After the delivery of my car mid- morning, early afternoon on 7/20/11, within a couple hours (no more than 3 hours later), I received a call from Mike and was given a valid diagnoses. Along with the diagnoses, I was descriptively informed of what was needed to remedy the brake problem, and then he explained the ENTIRE process for how the repairs will be performed (information provided by the service technician). Mike remained on the phone with me until ALL of my questions were answered and until I completely felt confident and comfortable with his advice. So in saying, I specifically want to humbly thank and recognize Service Advisor Mike Goworek (who has assisted and advised me for more than 7 years) for unquestionably coming to my rescue (AGAIN) through such an emergency situation. I truly believe he deserves recognition for his thoughtfulness, attentive care, diligence, exceptional job knowledge which has been impeccable in the effectiveness to problem solving, consistently following up, and most importantly, personal consideration in helping me keep my Honda vehicles in tip top condition over the years. He is very professional, always assertive in meeting my current needs, and yet so neighborly and accommodating that I know that I will never need to look for another service department again as long as I drive a Honda. Honorably recognizing and graciously thanking Mike respectively has certainly been long overdue on my part. I took the liberty of submitting a comment in addition to leaving my number on the Planet Honda website inquiring to whom I could speak with regarding positive feedback. In just a little over an hour later, a really nice woman returned my call and was able to forward me to Service Manager Jim Richter. I spoke to him regarding Mikes phenomenal service and was told he would let him know. I simply felt that my verbal comments and feedback was simply not enough, so that is the reason for writing this letter.Ive discovered a dealership where honesty, service, pride in workmanship, customer satisfaction and appreciation are still the Hallmark of your Business. I have recommended your business to several friends who were looking to purchase new vehicles and to also discover having service performed on your vehicle and what the experience can and should be.Please keep up the great work, the positive attitude and superior customer service! I look forward to many more years of great service work. Mecca Ford

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Tbahaj

29 de jul. de 2011

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Today I leased my 5th Honda from Planet Honda, each time Francis Duah was my Salesman. I continue to come to this dealer and Francis because of his outstanding customer service. I feel like he makes sure I get the best deal possible and he always make sure I am completely satisfied when I leave.

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glamboi

29 de jul. de 2011

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My first time buying a foreign made car...Anthony was able to answer any questions of concerns that I had..He made sure my transaction was smooth, quick, and painless...have reccomended 3+ friends to him and will continue to do so.

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jeff.ginsberg

28 de jul. de 2011

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I went to Planet Honda after first trying to work with a Honda dealer in Brooklyn. Planet Honda had a much bigger selection of Honda Pilots. We did not intend to purchase the car when we arrived, just to look at colors. We were so impressed with the enthusiasm and energy of salesman Anthony Klein that we purchased the car on the spot.

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hondasrock1

28 de jul. de 2011

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This is the second time i purchase a car at this dealership and have had the great pleasure of dealing with Frankie Talarico. He was very generous and caring to all my purchase needs. Many of my family members and friends have all purchased cars from Mr. Talarico and have nothing but the best to say about him. I have been to other dealerships and have never dealt with such a great, honest, pleasant salesman. I highly recommend Planet Honda and Frankie Talarico to all.

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rompecabeza

28 de jul. de 2011

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I visited this dealer and I like it. People in this dealer are happy and they treat me very nice. I recomende this place, the salesman name was Marcos Ibanez and this guy and his manager are the best and the made a very good deal for me.

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Dax48

27 de jul. de 2011

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i bought a 2008 hHonda accord, planet Honda is a great place to shop.I will recommend this dealership to family and friends.The salesman was very knowlegeble, he answered all my questions concerning the safety of the vehicle.The only problem i had was the $1695 appearance package that they added to the internet price.Otherwise i am very happy .

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cellim

27 de jul. de 2011

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yes i will recomend this delership to anybody, i was approved from my credit union at a 13.9 interest rate but Danny and his manager were able to get me a better rate from honda and that really helped me a lot to save money

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m1safe-aa

27 de jul. de 2011

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I had a great experience with my new purchase. Anthony made sure that all my question and concerns were answered. I would high recommend Anthony Klein if you're looking for a low pressure sales rep to purchase a new car. I'm also very pleased with Jay Morris the sales manager for all his help during the sales process.

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beaconws

26 de jul. de 2011

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Very helpful, informative process buying the car through Frankie and his Manager, Mark and, later, with the Service Department team. The entire Planet Honda system seems focused on making the experience reasonably comfortable for customers.

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amen75

25 de jul. de 2011

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Planet Honda truly cares about their customers and overall satisfaction. I worked with Steven March from the sales department and I would highly recommend him to all customers. He was honest and very easy to work with. He followed up and followed thru with all requests. He made the experience easy and was a pleasure to work with.... After shopping at several Honda dealerships in NJ, Planet Honda truly had the best prices and met the price I was looking for...... Planet Honda has put together a great team of professionals!

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Matthesj

25 de jul. de 2011

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Sales rep Stephen March was very patient and friendly and made sure I went home with something that I wanted and made me happy. At first I had intentions of getting a used honda civic, after running around and checking out different hondas I loved the new one. Stephen and other crew memebers made sure that I would drive home the new one ans not settle for less. I was very pleased with my exprience at planet honda.

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Benildarwanda

24 de jul. de 2011

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BEWARE of Mr. Frankie in this dealership. He will rob you by tricking you to make a deposit of $500 and promise to refund it when you don't close a deal. If you think they aim for customer satisfaction, you are completely wrong. They are disrespectful and rude with their clients. If you want to know why then read more reviews about them. You will regret going to this dealership.

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Chorty151

23 de jul. de 2011

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I would like to take the time to thank everyone at Planet Honda for the experience I had there this week. I would like to thank Stephen Mains for all of his understanding of my needs and doing all in his power to make my family comfortable. His customer service was excellent. I also would like to thank Jay Morris for trying everything to keep me within a right price range I wished to have. Again I would like to express to you how happy I feel today and all of the pressure you have lifted of my shoulders. To the Financial Advisor that helped me he was great in explaining everything to me and showing me how to make some aspects of my life easier. Thank you for the entire tender, love and care that you all have shared with my family!!!Yours truly,Marlin Rivera

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twojulygirls

22 de jul. de 2011

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Went in not really needing a new car. Was enticed by a mail ad. Didn't care if I got a new car or not. Ended up getting a car 2 years newer for a lower payment than my old one -- same car, same model, different color, 2 years newer. Staff was friendly, courteous and professional. They were determined to find a deal and a car that worked for me -- even though it didn't matter to me whether I got one or not. Didn't feel pressured, but they did keep my interest. I was happy, my husband was happy, and my kids are happy. They salespeople I interacted with worked hard for the sale -- they deserved this sale.

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jprovost

21 de jul. de 2011

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Service was fast and thorough and service rep was friendly and very helpful. When I brought the car in for service I was under the impression that it could be a very difficult and expensive job, but they found that it was just a loose wire. I trust that if I ever need to go back to planet honda for service they will be honest and more knowledgable than a mechanic in a general repair shop.

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ghodgesphoto

21 de jul. de 2011

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Always excellent relationship with your servicing - Mike is my service rep most of the time - but the others I have had are also very good. I get my car fixed properly, on time, and in a very friendly atmosphere. I bought my second car - a Honda - because of the great treatment I got with my first car - a Honda. And I will probably buy my next car - a Honda - at Planet Honda

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geo1661

21 de jul. de 2011

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Great people they work with you as long as you are very specific and stick to you guts remember they there to sale a product mainly Steve He never gives up until you are fully satisfied finally a honest sales man He looks up for you I liked that and believe me I been dealing with sales man for long time.G Matthes

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tgoss1978

20 de jul. de 2011

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This will be my second Honda Accord. I had an 08 and when I was told I could get a brand new one for the same monthly payment, I was intrigued. Steve was very informative and knew his cars. He answered all my questions, and was very accommodating. Jay was also great in putting the deal together. I didn't feel pressured at all, and they were able to deliver the car quickly. Over all I had a wonderful experience, and am very happy with my 2011 Honda Accord EXL V6 with Navi.

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Anwaro

20 de jul. de 2011

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I Just want to let the world know that planet honda on rt. 22 is the best thing that has happened to HONDA, and this is because of this wonderful team Kaleem and Chigbo. Kaleem is so professional and and knows how to make his customers feel at home and very thoughtful of your situation. Chigbo is a great person and a sweet heart. If I will have to do this again, it will be planet honda because of these two great team.Thanks to you guys kaleem and Chigbo and remain blessed.

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RHROE

20 de jul. de 2011

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This is my 5th Honda I purchased from Planet Honda in as many years.Once again I had the pleasure of working with the General Sales Manager Eddie Amorin. From the time I drove up to the time I drove off the lot with my new Accord Eddie worked hard to make my buying experience fun and hassel free. As soon as I arrived Eddie was out to greet me then directed me to one of his salesman, Frank Talarico. Frank was very professional, answered all my questions and like Eddie could not do enough for me.The result, a fun & hassel free buying experience and I feel I got a great deal too!There is no doubt Honda makes a great product. However,I've often thought about buying a car from a different manufacturer for my next vehicle. But how could I replace the coutesy and service from Planet Honda? Based on my last five purchases I strongly recommend this dealer to anyone buying a new car. Fun,hassel free and great price!!Yes, I will be back to Planet Honda in the near future to purchase my next vehicle.

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sushantj

20 de jul. de 2011

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My primary reason for the visit to dealer was to but a new car and trade my leased car. I wanted to save some money and get a new Honda civic. Steve did exactly that. Even though my situation was a bit complicated but he was able to get me a deal which was great. I would definitely recommend Steve to all of my friends and family if they are looking for a new or used car.

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Sachsel

19 de jul. de 2011

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Fourth Honda I've leased, the second at Planet Honda. Their courteousness, efficiency, and expertise make leasing a "joy" compared to other dealerships. Salesman (Frank Talarico) and the manager work together extremely well and one gets the feeling that they are there to make a profit, but not to "milk" the customer. They answer questions clearly and when they speak with the insurance agent they conduct themselves in a most appropriate manner. All aspects of my purchase went smoothly. Would buy again from Planet Honda when my 4th lease expires!Jerry Sachsel

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Jonathan Wang

18 de jul. de 2011

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The salesman Henry he is great, he help me to got Honda finance approval for the special APR. I am very happy with him.Thank you Henry again and I will send my family member to you for their next purchase.

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sglemberg

17 de jul. de 2011

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I have bought many cars, both used and new, in my lifetime, and never have I ever had a more enjoyable experience than when I went to Planet Honda and worked with Jeff. He was patient, knowledgeable and extremely helpful. Although walking into the dealership I was unsure of what kind of car I wanted to buy, when I walked out I was 100 percent positive I wanted to buy a Honda. Throughout the negotations, Steve was also extremely respectful and fair. Jeff did a fantastic job and I will recommend him and Planet Honda to both family and friends in the future.

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weicai

17 de jul. de 2011

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Each time I come, Henry and everyone else makes me feel like a V.I.P. Since I specialize in Customer Service, I am a stickler for top notch service. This is a great testimonial to your dealership and I have already recommended his service and salesmanship! My every thought, question,and so far I am thoroughly enjoying the experience.

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Macklow

16 de jul. de 2011

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Carmen was very helpful in getting my car repaired at a fair and reasonable price. Althought i couldn't afford to complete all the work that was needed he advised me on how and what should be done first so that i could fit the repairs into my budget. His honesty and patients were a refreshing change ofpace compared to other dealers. I am a Pant Honda customer for life.

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hondaman2007

14 de jul. de 2011

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I'm giving the top rating of great for Planet Honda almost solely because of the outstanding service and honest advice I've received from my service advisor Michael Goworek. I bought my first brand new car from Planet Honda in 1998 and did so again just a few years later. I live far from Planet Honda and there are other Honda dealerships and many choices for vehicle service in my area. The trust I have for Michael has brought me out to planet Honda for over a decade for advice and service on 3 different Honda vehicles I've owned. Since being laid off from full time work and hurting for income, Mike has honestly kept me informed on what services I can get away with and for how much time. He also lets me know which services are essential that I should have done as the ramifications of skipping or putting off such service would hurt my wallet more down the road. Normally I wouldn't take someones word for it. I know some auto mechanics and have checked Mike's suggestions and advice with them over the years. Everything has been sound practical advice so it's a non issue now. I have total trust in this man to be bluntly honest with me about all things relating to vehicle maintenance.My car was hit by an uninsured driver and I had it repaired of course at Planet Honda through my insurance company, NJM. The work performed there by the mechanics and body shop is top notch. The service departments employees have been helpful and friendly to myself and everyone I've brought to Planet Honda as well. The woman I pay service fees to even asks how my girlfriend is doing when she isn't with me.Having service done at a dealership is generally more expensive than having it done at a local shop, but the peace of mind and top notch service has spoiled me. You can't put a price on trust and I recommend everyone I know who is looking to buy a Honda in particular to buy theirs at Planet Honda in Union, NJ.Every time I'm at Planet Honda Mike seems extremely busy with calls, customers, paperwork, etc. Somehow he still manages to never keep me waiting and always gives me his undivided attention. I even had a chat with his manager because you just don't get service like that these days anywhere.I used to buy lunch for a mechanic, or tip them for a job well done, but since hitting hard times, I had to find a way to show my gratitude for the people at Planet Honda putting my mind at ease regarding my car. So these are the reasons why I rate this place the best place to buy a car, receive maintenance, get honest advice and friendly service.-James

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Bpd211

13 de jul. de 2011

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Michael Goworek is an excellent Service Advisor. He is very knowledgable and always prepared to answer all of my questions regarding my 2007 Honda Accord whenever I bring my vehicle in for service.

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paulgulden

12 de jul. de 2011

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My overall experience dealing with Jessie and his manager Dave Dann was great. They were very patient and professional in assisting us to make a purchase decision. We will definitely recommend our friends and family to them.

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ttwillis27

8 de jul. de 2011

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Overall, I was pleased with the service. Going in, I wish I would have know what the prices were generally for the make and model of the vehicle I purchased as it was over-priced by at least $5,000. I was told that my payment would be one price and of course at the time of financing, that was inflated as well. Lesson Learned!

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Ali Kamara

7 de jul. de 2011

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I had tackles at the beginning but i eventually i got a nice car, my family loves it and i am glad.The whole process took a while and with help of Danny my wife and the managers i was able to buy a car that i now love so much.

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bobfrisky

30 de jun. de 2011

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I bought a new Honda Pilot car from Alix and Gang. They followed through on what was discussed over the phone. They seemed very honest and straight forward, very friendly, and gave me a very good deal. They expedited everything efficiently, and made the process as stress free as possible. I would definitely recommend this dealership.

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Jennifer1981

30 de jun. de 2011

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Mr. Ryan Mckenzie is very knowledgeable about all automobile brands, which allowed him to educate me about the different vehicles i was considering. He exhibits a very strong sense of loyalty to Planet Honda, which gave me confidence that i could depend on great service in the years to come." He is an excellent salesman but an even better person. He truly cares about the customer. He went the extra mile to make me feel comfortable when purchasing my car. I would highly recommend him to anyone looking to purchase an automobile. Thanks Ryan!!!!

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NIKKIM11

30 de jun. de 2011

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I recently purchased My Honda Accord coupe from Planet Honda and My experience is one that will make me go back there if I ever need to purchase a vehicle again!! My Salesman (Ryan McKenzie) made my buying experience non-stressful and easy. He was courteous and knowledgeable throughout my entire experience. Definitely a great salesman and Planet Honda is lucky to have him on their team :-)Thanks Planet Honda

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KristenBellog

30 de jun. de 2011

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Anthony Hartley, Was a great sales man! He was very friendly, patient, attentive and extremely accommdating! This was my first new car purchase and Anthony made the proccess very smoothe and easy!I would recommend Anthony Hartley to anyone looking to buy a car, whether it's a first time purchase or you are a veteran at buying cars. He was pleasurable and make my experience perfect!

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CSoriano

30 de jun. de 2011

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This is my second experience with Planet Honda and I must say that it was a whole lot less painful than my first encounter(thank god). Steve Mains provided important information and took time to explain the difference between finance and leasing. He made every effort to get me on my new car and I'm gracious for his patience. Jay Morris - WOW, he truly went above and beyond to make this purchase go smoothly on the finance side. The finance person (wont mentioned his name just to be kind) but he totally was a disappointment until Jay took over and made it happen. The paper work handled by DiJonee Mobley went fast and accurately. Overall, my second experience was much better and now I know who to recommend my friends to go to when purchasing a car.

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dbelcik

29 de jun. de 2011

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Overall, my experience at this dealership was pleasent. My salesman was fairly friendly and help me find the right car for my price range. I ended up with a 2011 Honda Accord and I am loving it so far. I would highly recommend this dealership and Michael Hanna to any one looking for a car. At Planet Honda, you are treated with the utmost respect and assistance.

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Shakera

28 de jun. de 2011

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This was my very first car purchase. I was referred to Francis Duah. The customer service that I received from everyone was great. They all take their time to go over and explain anything that you might not understand before your purchase has been made. I would recommed this dealership to anyone who is looking to purchase a car!

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Merrydoyle

27 de jun. de 2011

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I spent four hours trying to finalize my deal. I went here bc of Costco association. Had to return next day & waited 4hrs bc of repair issue with car

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dfkep5

26 de jun. de 2011

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Steve was professional and knowledgable.He was not high pressure and understood my needs. It was an enjoyable experience and I would highly recommend Steve, Jay and the entire dealership.Thank you, Frank Koepfler

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ShantahF

24 de jun. de 2011

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Planet Honda on Rt 22W is the best. I get great service from every area at Planet Honda. From the time I walk in the dealership to the time i walk out, I am guaranteed a smile. Yesterday I purchased a Odyseey from the best salesman in the world. "Kaleem Wyne"! Kaleem is wonderful! Kaleem was very knowledgeable of the every car there. Kaleem was very pleasant, patient, and also considerate of my finacial situation.If Kaleem say he can put you in the car you want, take his word. I would recommend Kaleem to the world. I rate Planet Honda on RT 22W #1. Thanks Planet Honda

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Myradage

24 de jun. de 2011

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Service was great in every department. Workers are friendly, they were very eager to assist, very accommodating to me and those that came with me. They also tried to work with my budget. Thank you Stephan, Mark, Jay & DiJonee!

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satisfied101

24 de jun. de 2011

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Stephen March has demonstrated genuine customer service. He was very approachable, pleasant and patient. He also was very knowledgeable, informative and truly efficient.I would recommend him to anyone.

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Love Honda

23 de jun. de 2011

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Mr. Tq was great he make sure I got good deal. I would not go any where else but planet Honda I will tell my family in friends to go to planet Honda. I will like to take the time and thank everyone from planet Honda:0) thank you!!!

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shaki2981

22 de jun. de 2011

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Gercino Soares worked with my family and I to ensure that all of of car buying needs were met. It was a joy to work with him.

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jlweiss

22 de jun. de 2011

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The Accord is my 3rd vehicle from Planet Honda. I've recommended Planet Honda to several people and they have leased or purchased cars/trucks from Planet Honda. Personally, from the moment I drove up to the dealership to the time I drove away in my new Accord, the staff treated me with respect and addressed any concerns/questions I had. The salesman Frankie was so friendly and knowledgeable that I will tell Family and friends to seek him out. I'm sure the other sales people are just as professional as him. I was most impressed that the general manager, Eddie Amorin personally came over and welcomed me back to Planet Honda. "Eddie" made us feel so at ease. His professionalism is second to none. During the process, Eddie continued to check in and make sure everything was going smoothly. I would tell him yes and that the Frankie was doing a great job. I can easily see how Frankie and the other sales people respect and honor the chain of commend. If I were to be a car salesperson I would work for Eddie in a heart beat. My entire overall experience at Planet Honda was awesome. We love the Accord and I thank Eddie and Frankie for a job well done.Jeff W.

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nbadger

19 de jun. de 2011

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They made my experience of purchasing a new car very comfortable, easy, and enjoyable. When you are going to spend $20,000+you would like to feel like your are being treated well and I definitely did. Steve and Jay were excellent to work with. Sean in finance was a doll too. Thanks guys! Nancy Badger

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krismcq

19 de jun. de 2011

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This is the 2nd time we've bought a car from Kaleem, 4th car from Planet Honda. Kaleem is a pleasure to work with, is fair and knowledgeable. We will be back next year when our other lease is up to work with him again.

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sandrome91

18 de jun. de 2011

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My experience was excellent and the personnel that took care of my wife and i were extremely well informed. Recommend all. Great Job PH Jbailey

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espo3sons

16 de jun. de 2011

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Buying a new vehicle can be both time consuming and tedious.The employees where very helpful and made the process of buying a vehicle enjoyable. I was in and out quickly, and would definitely go there again.

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ayanna35

14 de jun. de 2011

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Planet Honda was a great dealership to deal with. I did not feel pressured into making a deal. They all spent a great deal of time with me making sure I was happy and comfotable with my deal. Steven Marsh and Ed Amrin were very helpful and professional. Ed Amrin is the most honest dealership manager that you will ever meet. He really made me feel like taking care of me was his number one priority. His staff was very consumer friendly and the customer service was amazing. They're willing to work with you and what you have. If you want to buy a Honda, this is the place to go for the best deal.

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justjoshua

14 de jun. de 2011

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After test driving 2 vehicles which were both listed online, I decided the first was the best deal. I was left alone for a bit then was told the price listed wouldn't be honored. The sales manager told me it was just a typo and of course had other 'great deals' for me. This is classic bait and switch marketing and I will recommend everyone avoid this place.

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MurrayBetesh

12 de jun. de 2011

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Bait and switch! I called to see if they had model in stock, I was told three when I got there they were sold out but had more expensive model if I wanted it. Bad dealership!!!

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rjackchar

11 de jun. de 2011

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Planet Honda has been helpful during and post the sale! During the sale the staff was extermly helpful in providing all the information I asked about. I believe that if use decide to buy a Honda then you should seek Jay and Ryan; they did a great job.

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ESilva

9 de jun. de 2011

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I had a previous experience with the Honda dealer in Hillside which made me become very skeptical when working with a dealership. Francis and Chigbo helped me relax and worked it out to my best interest. I would DEFINITELY recommend the dealership and Francis and Chigbo do anyone!

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michelle k

9 de jun. de 2011

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My husband and I were in a difficult position since we needed to shop for a car with our twin infants in tow. Alejandro, our sales agent, was incredibly patient with us, meeting each of our expectations with a smile and a positive attitude. Although we entered with a very strict budget and very high expectations, Alejandro took the time to discuss the most important options and choose the best car for our family first, and price second. We felt such trust in Alejandro's judgement, that we purchased our car prior to inspecting, or even test driving it! We appreciated his honesty and understanding in regards to our family's needs and limitations. My husband and I are loyal Honda customers, this is our fourth Honda, but our first experience with Planet Honda in particular, and although it is farther from our house than two other Honda dealerships, we would choose to work with Alejandro again. My only suggestion for improvement... changing tables in the bathrooms! :)

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ab08830

9 de jun. de 2011

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This dealer is located at very nice location. Kids will enjoy the movies and we could see the diffrent models for almost two hours.I started to look at cars a few months ago, but I wanted to buy a car good on gas and I decided to try the Honda. I am having big room, (Odyssey 2011,) with 27MPG with best safety features. Back up camera is so nice that I can not imagine why I did not have this before. I will have no accident or any problem, as this safety feature pays off on long run, at busy locations, particularly when you have kids, and at schools. Believe me or not, you can not see the kids, from the car parked next to you, backing it up and it can be serious matter. Any EX-L is equipped with these standard features. Will you save $3000.00 to avoid safety, to me make no sense to spend $31, 000.00? Its like buy a notebook, $2,700.00 with 2TB, 8GB RAM, 4GB graphics card and no anti-virus, save $50.00.Jerry gave me the best quote over the internet, never need to go to the Manager and all. Again, I am always making money, (profit,) so I believe that when you buy a vehicle, do not think about $900.00 + or - Why, over 36 months it's $30.00 difference. I always get happy to serve my old customer, who gave me some extra $$$ profit. All features were explained perfectly, and say three times.1. When we seen the models.2, At delivery and 3. At the time of new plates. Now I can use all features.

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sumpoura

8 de jun. de 2011

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I've had great experience purchasing my vehicle from this dealership. The salesman did a professional job and helped me choose the appropriate selection. The paperwork was easy and did not take too much time to get done with. Car was the best I've ever owned.

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veto5850

7 de jun. de 2011

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From the first moment I walked in my sales man Steve March was very friendly and helpfull in assisting me find what i was looking for. Steve March was not pushy nor aggressive, but more a customer first sales approach. I also had a very pleasant interaction with Steves manager Eddie Amorin. Steve Eddie negotiated a more than fair price for me within a reasonable time. I would highly recommend Steve March and Eddie Amorin to my closet friends when recommending a Honda dealership to buy from.

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jcano1984

7 de jun. de 2011

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Julio was very informative and helpful. He advised me to my options in veichle choice and at the end I felt confident and happy with the car i was placed in. I will deffinetly recommend Planet Honda of Union to anyone i know!

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LALALA81081

4 de jun. de 2011

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THEY ARE RUDE AND INCONSIDERATE PEOPLE. THEY DO NOT LISTEN TO YOUR PROBLEM ABOUT YOUR CAR. THEY THINK THEY KNOW EVERYTHING AND AT THE END THEY SCREWED UP MY CAR. FIRST TIME VISIT WASN'T SO BAD, SECOND TIME IT WAS BAD! CHARGE ME WRONG PRICE, HAVE TO GO BACK FOR THEM TO RESET THE OIL PERCENTAGE, AND DEAL WITH HIS BAD ATTITUDE. OVERALL SERVICE WAS BAD!!!! THINKING ABOUT CANCELLING AND PAYING EXTRA FOR THE WARRANTY!

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Christine J

3 de jun. de 2011

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Working with Chigbo and Alejandro was great. I got the deal that makes me feel very comfortable and am truly happy with my new Honda CR-V.I would recommend this dealership as this is my fourth deal with them and I have been going back over and over. The customer service is amazing. It is also evident that they are great to work for since I continually see the same people there. If you would like a truly great car buying experience, Planet Honda is the place to be!!

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ETHELROSE1

1 de jun. de 2011

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My experince at planet honda was a great one! All the staff was very comforting and friendly.My sales Rep. Anthony was very pleasent and worked hard with me to find the best option to satisfy my needs. My overall experince was postive one and I would definitely reccomend plant honda to my friends, family, and other potential buyers.

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mallan

1 de jun. de 2011

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I was very pleased with the profresionalism and knowledged of the Sale Consultant. He was friendly and very approachable with all of our questions and had the right answers and met all our needs on price and questions. Dealership is close for buying and service. We would definetly recommends this location and sales consultant. Our overall experience was excellent and very much appreciated.

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elvi

1 de jun. de 2011

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My experience at Planet has been a very pleasant one. All the employees were very friendly, especially my salesman Alejandro Estremera. I was a first time buyer and was a bit anxious before arriving at the dealership, but Alejandro put me at easy since the very beginning. He worked very hard not only to find me a car that had all the features I wanted but also to get me a fair deal. It was a real pleasure to deal with him, his professionalism and friendliness made the whole process stress-free. He is one of the main reasons why I'd recommend Planet Honda to all my friends and family =)

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lmilton

1 de jun. de 2011

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My experience at Planet Honda was a very good. Kaleem is the most patient man I know. He answered all my questions with a smile, even the ones that probably didn't make any sense to him. Also his manager, Jay was great to work with. They made this experience less stressful than I expected and they seem to really care that my needs were met. I will recommend them to my family and friends.

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owusugg

31 de may. de 2011

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The Customer service at Planet Honda was unquestionably one of the best. All the staff I came across were very friendly. I was greeted by a staff - Michael- who took time off to direct me to desk of my point person, Francis. This was my third time of buying a car at this dealership. They took my financial and automobile needs and my credit report status into consideration and came up with the best deal for me. I spent a brief but quality time at the Finance department without a pressure to buy any 'add-ons'. Many a dealer would have sent me home without any deal based on my credit report alone. But Planet Honda staff made me feel relax throughout the short time I was there ( a busy holiday period) and I came home smiling,driving a new accord, within my financial range. I would say thanks for everything ,including the barbecue.

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joe

31 de may. de 2011

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I went into this dealership after first going to several other car dealers and had the pleasure of buying a car from Anthony. They were friendly, courteous and most importantly they were NOT pushy. The deal went through pretty quickly (which says a lot about a car dealer). They didn't keep me waiting forever while negotiating. I have already sent a few referrals to them as they were a pleasure to deal with. I plan on going back when I am ready for another car.

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davizzy432010

31 de may. de 2011

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First of all i want to say how sorry i am that i didnt read the negative reviews before we went to Planet Honda.We decided to go car hunting on Memorial Day. When we arrived they were having a barbeque outside and the saleman that ended up dealing with us, was out there eating and received us in that manner. I should of known from that moment that i wasnt getting a good vibe from him. Needless to say we continued to use him. My husband and i went on a test drive The salesman kept ranting and raving how great the car was but we had already done our research and we knew everything we needed to know about the car. It was pretty comical. My husband even asked him questions about the car that he didnt know the answers to. We then go in to crunch the numbers. Art goes to his manager and comes back with the price of the car that was listed on the internet with and additional $1675 he says were for fees and cleaning the vehicle. he then starts the pitch that this is a great car and that he can only remove about $100 to $200 to help us out as if he were doing us a favor. We said no that was not going to be good for us.We told him that we would be frank with him that we had been preapproved for $20,000 and we would put $6000 down and not a penny more.He agrees with us and says he needs to speak to his manager when he comes back with the contract it is way more with a bunch of other fees. They added this nitrogen fee for tires we told them to take it off. Then on the contract there was a line that said OPTIONAL it was for etching of VIN number on window and it cost $300 the manager argued with us back and forth that he would not take it off. Thats when i got pissed. I told him that he should look up in the dictionary wat the word optional was. In the end they didnt remove it and we ended up taking the car because after spending 5 hours in a dealership and driving 2 hours to get there i didnt want to repeat the process with another salesperson. I think that they are all a bunch of crooks. This has been the worse experience i have ever had and received a massive headache from it. I will NEVER use this dealership again and i would NEVER NEVER recommend this even to my worse enemy.P.S I thought that we had gone through the worse dealing with Art and his his manager but i was wrong it got ten times worse when it came to deal with the financial manager John Degliuomini from the moment we spoke to him he talked down to us. He kept asking us why we weren't financing through the dealership we told him that we had been preapproved by a credit union for a very good rate he told us that it was impossible because we didn't have good credit and that we had two days to come back with the bank check or we would be locked in to their rates which was ridiculous. Mind you it was a holiday so all banks were closed. We had to take a day off work to be able to get check and bring it back to dealership. We came him all the money and for the life of me i couldn't understand why he was still rude. I did some research afterwards to find out that they dont like it when you don't finance through them because they cant make more money off you. I like my car but i truly regret buying the car from Planet Honda because they made the experience horrible for my husband and I and i would of rather given my money to another dealership. Lesson learned.BUYERS BEWARE.... DO NOT BUY FROM HERE you will not be respected and you will get ripped off

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AKG

31 de may. de 2011

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This is my second car purchase from Planet Honda and I left happy once again. My salesman Kaleem and his manager were so great about being flexible and doing their best to help me find a car that I loved and was the right fit for me. I can honestly say, that unlike 2 other popular Honda dealerships in the area that I've been to, they do their very best to make a deal with EVERYONE, whether you have perfect credit and a down payment or not so great credit and negative equity. All of the staff is very friendly and helpful and I would definitely recommend this dealer to anyone...in fact, I have!

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jetsfan1

31 de may. de 2011

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I recently bought a crv from planet Honda and I must say the price and the service were very good. The price was the best out of all the places I went to and the salesman was very knowledgeable friendly and funny. I felt very comfortable and I know I got the best deal. I would definitely recommend this dealership.

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raquelb72

31 de may. de 2011

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the atmosphere was very confortable. they had a woman offering coffee and cookies as we worked w our sp on the figures. everybody we walked past greeted us w a smile and thanked us for coming. the best part was when we agreed on a price, they let us spin the wheel of fortune and played music. we felt like the we were the wedding party. our salesperson was henry li and his manager is Gang Wang. and the guy who manages them is eddie amorin, who is a charmer and we found out that it was his mom helping out serving the cookies and coffee. then finally we went to finance Deejonee and kelsey were the icing on the cake that went smoother than choosing a car w henry. whom by the way we drove crazy but he was very patient. so would we go back and buy another car there definitly, would we recommend friends and family to go definitly. it ws a great fun experience. : )

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cindyxxx

31 de may. de 2011

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I was referred to this dealership by my friend. Before I went there I already knew Henry is a nice dealer that would provide you good deals. He indeed has exceeded my expectation. Henry is a very experienced dealer that can assist me to get a car that truly fits my requirements. His customer service is excellent.

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Arshad iqbal

31 de may. de 2011

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Kaleem is an excellent sales person & ChigboGood manager. I am happy with my new car. The process was fast and smooth. I was out of there in less then three hours. I will recommend all friend and family members to go see Kaleem for there new vehicle .

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johnbg

31 de may. de 2011

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After searching for the deal I wanted on a Honda accord ls for almost a month, planet Honda made me happy. Alejandro and chigbo were very easy to deal with and I wish I went there sooner and saved myself the headache. All in all id say planet Honda was the most professional dealership I went to.

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dealerblanc

31 de may. de 2011

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Francis Duah was very friendly and accommodating, we really enjoyed our car purchase experience. We had all of our questions answered and felt like we got a good deal when we walked out of the dealership. I would definitely recommend friends and family to Planet Honda.

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Akshita

31 de may. de 2011

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This is my third car I am buying from Jerry and Chigbo...they are always courteous and meet my requirements what I am looking for.I have recommended manybof my friends to this dealership and always they get the best out of the market from them.I will be seeing them soon for my sons car...guys...thanks a lot for your great service...

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Jignacius

31 de may. de 2011

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One of my friend recommended me to visit this dealership to get my new 2012 civic.as soon as I entered, I felt completely different atmosphere.I saw smile on every ones face and music was going on..and the whole place was filled with fun.I dealt with Jerry and Chibo and I never felt like pressurized any time...I got the car what I wanted without any pressure.ivreally recommend these guys to people who really looking for true sales professionals.

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SNJ2483

30 de may. de 2011

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I went to Planet Honda looking to purchase a new car. I wanted a pilot. Ryan showed me the car, how everything worked. He answered all my questions. I decided to puchase my car with planet. The process was very easy the financing only took a few minutes. I got my car it was clean and Ryan went over things with me again to make sure I was ok and made me very comfortable during the whole process. Thank you

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Sasha28

30 de may. de 2011

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Ryan was very helpful and friendly. He helped me fond the car I wanted without spending the entire day at a car dealership. Everyone was friendly and buying a car was very easy. I would definatly go back for my next lease. And i will refer people to Ryan I though he was very helpful. Thanks alot.

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mdelia123

30 de may. de 2011

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Salesperson was friendly and helpful. Worked with me to find the best option for financing and trade in of my vehicle. Was able to drive away in my certified used car the same day.They covered details of my financing plan with me. Overall, it was a positive experience.

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miretti

29 de may. de 2011

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Alix was great. He got right to the heart of the deal without any nonsense. He gave me the best deal I could ever wish for. I would defin1tely recommend him to any one of my friend. I also loved the way Sean handled the closing. I thought we were in for a a battle but he was honest, up front and did not pressure me at all. I least my 2010 Odossy from Planet Honda. I like everything about this dealership.

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carholic

28 de may. de 2011

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EXCELLENT EXPERIENCE, THE STAFF MADE ME FEEL COMFORTABLE AND ASSURED IN MY BUYING EXPERIENCE. I WAS REFERRED TO THIS PLACE BY A FRIEND WHO ALSO PURCHASED A VEHICLE AT THIS DEALERSHIP. THEY WERE WARM, FRIENDLY AND ORGANIZED AND ALLOWED ME TO TEST DRIVE THE CAR BEFORE I EVEN COMMITTED TO PURCHASING IT, THEY ALSO DISCUSSED PRICES AND FINANCING. I HAVE LEASED THE CAR AND WILL SURELY BE BACK TO LEASE ANOTHER AFTER MY TIME IS UP.

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CheriseM

27 de may. de 2011

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My company has recently purchased two Honda's from Planet Honda with Francis as our sales rep. He was so helpful, accommodating, & got us the best deals. I can call him directly on his cell phone without the hassle of having him paged & is always available. He understood our time constraint & had us in & out in under an hour. Everyone is friendly & helpful & tries their best to help you. I have driven Honda's personally for years & I won't go to anyone else but Francis at Planet Honda! Keep up the great work. It's hard to find a trusting car salesman these days. Francis fits the bill!!

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CinthiaH

27 de may. de 2011

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Outstanding service. Was helped out immediately. Mr. Saintil was very helpful and answered all my questions and concerns regarding the Honda Civic I purchased from them. Would definitely return for the next purchase of my vehicle. I highly recommend Mr. Saintil and Planet Honda. Outstanding service!

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Silfy

27 de may. de 2011

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very good friendy proffesional service KNOWLEDGEABLE QUICK LET ME TEST DRICVE CAS LARGE INVENTORY COUTEOUS LOOKED CRY BEFORE DECIDING ON CRZ I WAS ABLE TO DRIVE CAR HOME BOTH AIX SANTIL AD EDDIE THE MANAGER WERE VERY NICE

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jsimoes

27 de may. de 2011

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when i arrived at the dealer, frankie was there to greet me and take me to the exact car i was looking for, within minutes i was already taking it for a test drive and i fell in love with the car. we went inside to talk numbers and not only did frankie and mark stay within my price range .. they surprised me by making it lower .. i took the car home and came back a few days later to sign paperwork with victor who made me feel really comfortable .. i have never had such a good and easy experience getting a car and i can thank frankie, mark and victor at planet honda ...

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vimerlot

26 de may. de 2011

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Both Anthony and Mark worked very hard to get me the right car for the right price. I'm on a budget & they made sure to consider that when setting up my lease. I went in just wanting a new version of my 2008 Fit and I left with a 2012 Civic and my monthly payments were way lower. Couldn't have asked for more. Great experience!

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trel21

26 de may. de 2011

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My overall experience was excellent. Both with Alix and the dealership as a whole. They got me the vehicle I wanted at The price I needed. All features were explained to me and safety features pointed out. I was helped promptly and with courtesy. I will continue to shop at Planet Honda in the future, and recommend them to friends and family.

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dragonflies

25 de may. de 2011

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When I went to Planet Honda I test drove three different cars before I found the one I wanted. Jeffrey was very extremely friendly, helpful, and patient. He demonstrated that he was knowledgeable about the cars he was selling. Overall, I had a great experience and will definitely recommend to others shopping at a car to go to Planet Honda.

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SharonSagie

25 de may. de 2011

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We spent there few good hours because we were looking for car we can ship overseas. Victor was very friendly and professional. He had a lot of patience and we were not easy.... He worked with us to find the right car and to finalize all paper work. The next day we found that the car we bought cant be shipped so we had to choose different car. They were still very friendly and worked with us to find another car. Dave helped a lot with the price and the paper work. Great experience !!!

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kec74

24 de may. de 2011

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I had a good experience with Kaleem in 2005 when i purchased my Accord and i knew when i went back to Honda in April 2011, that Kaleem would help me again. He was very patient and knowledgeable about all the cars- knew exactly what would be a good fit for me and my finances. Kaleem is a great salesman and extremely caring. He does make sure that you are in and out of the dealer and doesn't keep you there for hours. I will definitely send all of my family and friends to Planet to see Kaleem Kerry Costanzo

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jgrisi

24 de may. de 2011

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We purchased two certified pre-owned cars in May from this dealership. THe staff was friendly and hlepful and pricing appeared to be very transparent. We received the car fax reports without asking and were also able to receive the online price information. The staff was patient as we looked at numerous cars. Sales support in terms of finaning and extras was also low pressure and helpful. Would definitely use this dealership again.

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navysquid

23 de may. de 2011

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I recently had a very pleasant experience purchasing a certified, used Honda CR-V.This was my first purchase with Planet Honda and I am very pleased with them. The salesman , James Joones was exceptionally helpful, courteous , professional and paid attention to all details and my concerns.I would definately recommend someone to see James Jones for a future car purchase and Planet Honda of Union New Jersay as well.

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jlecour

23 de may. de 2011

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Personel I worked with during my visit was great. This is my forth lease from this dealership and have always had nothing but good experiences. I would recommend this dealership to everyone. Look for Francis Duah from the new car sales department. He will take real good care of you (no BS).

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fattorox

23 de may. de 2011

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My husband and I visited Planet Honda for a certified preowned Honda. We ended up seeing several vehicles that met our criteria. After test driving a few cars, we found the vehicle we wanted and began negotiating. Not only did we come to agree on a very reasonable price for the car, but also got a good amount for my trade in. Even though we were at the dealership until almost 11pm (well after closing), Dave Dann and Art Norvell maintained a pleasant, upbeat demeanor. We came to pick up the vehicle the next day and it was more of the same. We enjoyed the Planet Honda experience and are very satisfied with our purchase.

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neon22

22 de may. de 2011

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All I can say is Planet Honda was fantastic!!! I am thrilled about my new Accord, and the Salesman Henry Lee was excellant!!! Can not wait to lease another car from them.They were curtious, professional, had the car I wanted, and made the deal simple, no wasteing time prices hagleing, to the point and a very fair deal.

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keithswings

20 de may. de 2011

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The salesperson was very knowledgeable about the vehicle. He was polite and didn't push us, or treat us like he only cared about our signature. The finance manager helped by explaining our options and making us feel comfortable buying the car. The entire process was easy and I would definitely go back there to buy another car.

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GLENDADY

20 de may. de 2011

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ALIX SENTIL IS BY FAR THE BEST SALES MAN I HAVE EVER HAD AN ENCOUNTER WITH. EVEN IF I DIDN'T BUY MY HONDA CIVIC I WOULD RECOMMEND ANYONE TO HIM. GENUINELY A GREAT PERSON TO DEAL WITH. HE IS A KEEPER AND A GREAT ASSET TO YOUR COMPANY PLANET HONDA!GLENDA DY

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Monique Jacques

20 de may. de 2011

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I was very pleased by the service I receive on 05/18/2011 from Planet Honda, that's why I gave them the rating that I did. The sales person Kaleem was very friendly an answer all my questions very professionally.. I've been dealing with Planet Honda for quiet some time an I feel as though they are the best dealership in New Jersey. I will definitely recommend my family an friends to them..

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rajneeld

19 de may. de 2011

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I got a good deal at Planet Honda for a certified used Honda Accord. Danny Boyle (Sales person) helped me find a good car and explained the certification process and its benefits. In addition, Planet Honda give me other discounts and the finance team worked with bank to lower my interest rate. I would recommend planet honda to people who are interested in buying Honda cars.Thank you Planet Honda.

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evergreenterr

19 de may. de 2011

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My husband and I leased a new CRV - our third Honda lease from Planet Honda. Jay and Frank help us work out a price that worked within our budget and moved the process along quickly so we weren't "stuck" in the dealership for hours. They also have a large selection of vehicles to choose from.

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dmorales125

18 de may. de 2011

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Great experience working with Sal, David and John. John was good also giving me options on my finance. I would recommend these guys to anyone that is looking into a new or used Honda. I have been to some shady dealers, but these guys worked with me and got me the deal I was looking for. All A's from me.

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Tomasa05

18 de may. de 2011

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I bought a Honda Accord at a very great price. Planet Honda is the best in customer service and my sales rep Alix Saintil was phenomenal :) The wait is not long and everyone from the front desk to the service team were friendly and polite. If you want to get a Honda then Planet Honda is the place to go.

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atlo

18 de may. de 2011

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Gary is an excellent saleman in Planet Honda! He is so knowledgable on every models in Planet Honda, the prices, the packages, and he is so patient to spend the whole day to explain the cars as well as to answer my questions. I could not find another experienced and knowledge salesman like him from other Honda dealerships. I decided to by my Accord from Planet Honda because of Gary Liu. I will receommend him to all my friends and family unconditionally.

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MichaNov

18 de may. de 2011

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I was looking to buy a car but was clueless as to what buying a car would entail so obviously I had a lot of questions prepared. Victor was my salesman he answered all my questions and actually put me at ease. I felt comfortably dealing with him. Dave was also nice to me. At the end of the day I got me a nice 2008 Honda Accord LX! The 100000 mile warranty was a clincher for me.

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Kevin Smith

17 de may. de 2011

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We had a wonderful experience with Planet Honda, Union NJ and would highly recommend them to all our friends. Ryan was courteous, informative, friendly and it was a pleasure to do business with him. We ended up with exactly the model and color we wanted. It was a great day!!!

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smitty95

13 de may. de 2011

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My overall experience at Planet Honda was outstanding! From the minute I walked in the door, I felt like I was being taken care of. Steve Mains was an excellent salesman. He was very peppy and enthusiastic about the car and was able to answer every question I had and more. He was very informative and helpful and made the car shopping experience very pleasant. Jay Morris was also fantastic. He was calm, cool, and collected and had a lot of experience. He was able to answer all of my questions and made the car shopping experience very easy. He was interested in making me feel good about my choice to buy a Honda Civic. When he was dealing with me, the customer, he was only focused on me, no matter what was going on around him, which was really great. Overall, I had a wonderful experience at Honda!

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jtapia

12 de may. de 2011

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My wife and I found the whole shopping experience to be excellent. Steve our sales man, was never pushy, very friendly and really took the time to explain the sale. Jay the sales manager was also easy to deal with, never pushy and overall gave us great customer service. We were returning customers and will definitely recommend this dealer to our friends and family.

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rockymack

11 de may. de 2011

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I just leased the new honda crosstour and this is the first car in my 20 years of driving that i truly love. I never thought that i would love a honda but when my husband leased his first in december the dealership and salesperson were so friendly that i knew i would return.

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Paul Nigido

9 de may. de 2011

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Steve and Jay were both very accomadoting to my needs and more importantly, my budget.We negotiated a price that was reasonable and my wife and I were very happy with our purchase. No buyers remorse whatsoever. The down payment and monthly payment were slashed to where we were able to make the deal.-Paul Nigdo

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abinash

9 de may. de 2011

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Jay Morris is a great person to deal with and so is frank Talarico. They understood my need and tried to accomodate with it. They spent enough time with me and never pushed to make my decision immediately. I would always go to these two persons in case of any of my requirement with cars.

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Dawn60

8 de may. de 2011

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I went to Planet Honda to get a new car. I couldn't decide between a Pilot or a CR-V. Michael Hanna was very knowledgeable about both cars and after discussing my needs, I decided on the CR-V. The whole process was very fast and Jay gave us such a good price I couldn't say no. Both Michael and Jay treated my daughter and I wonderfully as did everyone else at Planet Honda. This was the third car I have gotten from Planet Honda. I would definitely recommend Planet Honda to everyone.

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vinrock22

29 de abr. de 2011

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My dad and I were at Planet Honda yesterday. Believe it or not, we were in the dealership at 9 and left with a new CRV before 11. Frank T is the best sales rep there. He took care of everything....the paperwork, the credit app, he did it all! Jay M ensured there was no haggling with prices. We wanted to be at a ceratin price range and he made it happen. I will only recommend Planet Honda because of Frank and Jay!

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jtaveras

29 de abr. de 2011

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As soon as i walked in to Planet Honda in Union, the atmosphere was warm and welcoming. the staff was helpful and very attentive to my needs. Kelsy M. and John in finance were wonderful. They made me feel welcome and they both were very knowledgeable and friendly. I am very pleased with the service I received and am so happy with my new 2011 Honda Accord!

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razzlemacher

29 de abr. de 2011

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I visited this dealership via the Bank of America website. I had financing through Bank of America. The price that was agreed upon for the civic was 14,780. When I got there they told that price quote had expired since I had taken more than 2 days to visit the dealership. They were correct so I said OK.The new price was 6,008 for the same car. I agreed. We agreed on everything including taxes, dmv fee, processing fee, tire tax and the total came to 18,135 dollars.Thats when Simone went to the "manager" (don't know who that is), he took 15 minutes to come back to me with an embarassed look on his face. Apparently his manager told him to start negotiations from SCRATCH and fixed the starting price at 17,500 + tax + dmv fee + processing fee + tire tax.I politely got up and walked out. In the end they are just like any other dealership out there that have no qualms in trying to aggravate you and ripping you off. Having an agreement with them before hand means nothing. Heck even having an agreement when sitting face to face with them means nothing. Its OK to visit this dealership, but always be prepared to walk out. I did, and I'm quite relieved for it.Shalitha and Simone themselves were very good to deal with.

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Esporer

27 de abr. de 2011

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We had a wonderful experience at this dealership. The saleman was very polite & nice to deal with. Simone explained everything very well. When it came to dealing with the price they really worked with us. Jay was very friendly & polite as well. We will be back in the future.

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dogwood41

25 de abr. de 2011

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I was greeted by Frank outside when I arrived. I told him what I was looking for and he got the vehicle and we test drove it right away. he answered all of my questions. He was very easy to work with and very knowledgeable about the car. i also dealt with jay Morris who helped finalize the numbers so we could make the deal. Both Frank and Jay made the whole process painless. I felt like I had received a fiar deal, when I left there with my new car.

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hlmorey

22 de abr. de 2011

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The crew at Planet Honda were very friendly & the location is very convenieat to us. Our sales assoicate Kaleem Wyne, was friendly, helpful at explaining our options & quick at getting my car ready. We like the service here and the way that we are treated, that we are actually repeat customers. We leased an Accord in December and Kaleem was there for us also.I have recommended this place to family but would also recommended it to anyone looking to get a Honda and be treated the way we were.Thank you for the experience.

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maryanntelesco

22 de abr. de 2011

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I had a very good experience at this dealership. The staff was professional and efficient. I am very happy with the service I recieved and would reccommend this dealer to my friends and family. The cost of the vehicle was better than I thoughtit would be and every request that I had was answered and I was very satisfied.

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cindywtp

22 de abr. de 2011

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After considering a few dealerships, I visited Planet Honda, where I was greeted by a professional and well trained salesman Henry Li. He helped me to narrow down the search and choose a perfect and right car to match my needs and my budget. Comparing to other dealerships, this one really exceeded my expectations. The car was delivered as promised, and everything was great. Overall I highly recommend this dealership.

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popsterman

21 de abr. de 2011

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I've gone to Planet Honda for decades. I've purchased several new cars from them and am very satisfied with their professionalism, attention to detail, competitive prices and friendly service. Baron Ringler and Kaleem Wyne were exceptional and made the potentially complicated and unpleasant process of buying a new car a breeze.

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barrys1234

21 de abr. de 2011

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I was in the market to replace my Honda Civic after it was totalled in an accident. I used the GEICO website to get bids on a 2011 Honda Accord. Planet Honda was by far the lowest price. I visited the dealer with my printed quote. The price for the vehicle was EXACTLY what they quote. There was no hassling involved. I worked with Graham Combes. He was great and fantastic to work with. The exact car I wanted was delivered on time and preped perfectly. This was THE BEST car buying experience I ever had. I would recommend Graham and this dealership to everyone.

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cooley111

20 de abr. de 2011

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I have actually been a Planet Honda customer for almost 13 years, between purchasing and leasing Civics/CRVs over that time span. I have dealt with many different sales people/managers and finance people. On this latest "sales pitch", my wife got a call stating that the were looking at her CRV to use as a good used car for their inventory. I also had spoken with them about my Civic and its condition and they said that it would be good as well to bring it in. So we set up the appointment with him and a few days later went in. We went in (pushed our way though the hord of sales people standing in our way to get to the reception desk) and the phone salesman hooked us up with a new car salesman. We told him that were interested in a two car deal and gave him the information on both cars. The salesman decided to focus in on my wife's CRV trade and put my business to the side (seemingly since it was a better deal/commission for him). After about 3.5 hours of talk with him on he CRV for my wife, I inquired about the deal on the Civic and was told that I woud have come back for him to take a look at the car (even though it was parked right outside his door the entire time) to see what kind of a deal he could make. He stated that he thought that he could get me into the same price frame I was paying now for a lower model car. Not exctly what I wanted to hear. My wife continued with her sale and was there for another 1.5 hours after that to complete her deal (which I will let her put up her review of later). The next day, no phone calls, nothing. It didn't seem like they were interrested. A friend recommended a nearby Honda dealership (knowing that I did love my Civic) and I went there to get some info and see what they had to offer and to get a competative price for what I wanted. After getting the info and considering it over the weekend, I decided to call Planet Honda back and see if they would beat the deal since I had been such a long time customer of their's (over 13 years and 5 vehicles). I gave the sales person the info and asked him to let me know. A few hours later he called me back and said that he couldn't give me an definate numbers till I brought the car back for an apprasial (which they could have done the first night I was there and since all my service is done by them, they have the condition of the car already). He also stated again that the best he could probably do was put me in the lower model car for the same price. They just seemed to want to get in the door again so they could try and force me into a worse deal than what I had, wasting even more hours of my life trying to make a deal that I could get somewhere else in a quarter of the time.I think that Planet Honda's tactics on sales is completely off, they don't put their customers first, they don't care for educated customers that know what they are looking for at the price they know they should get, and they don't care what type of car YOU want, they just want to get you into the car they need to get rid of. Their service also is not up to par, in my last two service only stops their own service record was not followed as they did not top off the fluids as indicated causing us to do an interm fillup between service visits. Not great service considering that we paid for their Sentinal program up front when we bought the cars to take care of all that.Needless to say I am no longer a customer of Planet Honda's and wont be going back, EVER. I found a new dealership that is much more appreciative of my business and willing to work with me at my level. My advise is if you want to be treated like a real customer, dont go to Planet Honda. Save your time and money and visit a real Honda dealer right down the road.B. C.

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njjim

17 de abr. de 2011

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Fast talking sales person, promised me "free oil changes for the first year" I owned my new car. Nothing in writing. Service center said they wouldn't homor the free oil change. After I got loud, they did. Promised I'd be able to speak to Sales Manager, never did. Got an e-mail day after visit, asking me how I felt about my experience. I answered truthfully, said I'd NEVER do business with them again. NO response from the dealer. F rating from BBB. Avoid these guys AT ALL COSTS.

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wkcotts

9 de abr. de 2011

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BEWARE - This dealership has "Certified Used Cars" on their car windows and they advertise on their website that cars are "Certified" however after calling to verify the price and then driving 2 hours to see the car...on the test drive we commented on the certification and what was included...when we learned by the salesperson that the online sale price of $19,998 did NOT include the "Certification" and the sticker on the windshield that clearly read "Certified" was also FALSE...then when we returned to speak to the manager the dealership wanted to add in the additional $1995 for the certification and another $16995 for cost they called "dealer Prep" - however no one could explain what these charges included.FRAUD is the only word that comes to mind and they also asked to see a copy of our check before they would make any deals. Another family they asked for their debit card...which they also questioned the reasonings behind.Upon exiting the dealership the finacial guy attempted to try to prove to us that they were giving us a deal....I told him he should be arrested for FRAUD AND FALSE ADVERTISEMENT and all potential buyers should also be made aware.....if you buy from this dealership... Don't way that you were not warned!!!!!

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lvarga8888

9 de abr. de 2011

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Did not get the typical "car dealer" run around. Manager was prompt and I felt I got a very good deal. Salesperson was very nice young man. I went to every dealer on Route 22 and Route 1 and I purchased from Planet Honda for a reason. I'm not rich and they gave me a very fair deal.

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coolacruzjr

30 de mar. de 2011

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Shannon (Special Finance,) Got me in the door with a pleasant phone manor and excellent response time.Michael (Sales,) Got me comfortable with the dealership with good old fashioned young charm.Jaime (Sales Manager,) Sealed the deal with effective persistance, and calm friendliness.Margeret (Finance,) super friendly, direct (and not evasive to questions) and compassionate.Pat (Service) super cool and friendly.What a great team Planet Honda has....The owner of this dealership should be super proud of these people......I have a great car and would recommend this dealership to anyone, Angel.

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bramos

30 de mar. de 2011

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Frankie was very fast and easy to work with. Listened to our needs and got us into a great new car. In and out in 4 hours. Frankie was very knowlegable about the cars and the various payment options availible. He was also very focus on the details and willing to do the little things that made the experice fair.

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gordonpatt

27 de mar. de 2011

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My wife and I were in the market for a Honda Odyssey EX-L. We did an internet quote to about 15 dealers. When we spoke to Planet Honda, they gave us the price that we wanted and they stated that they would have the colour and trim level that we wanted. My wife gave them a $500 deposit and set an appointment with Steve for Saturday March 12th.When we got to the dealership, Steve greeted us with a smile and courtesy. We discussed our timeline for delivery and how we wanted the van delivered. Steve did not apply any pressure nor denied any of our requests. He introduced us to one of the finance managers who happened to be his uncle, Gary. We did not have financing at that point and Gary stated that we should see what we could get on our own. We never saw the colour in person that we wanted. We told Steve that we would buy our van from him but would want to see the colour in person before we finalized the deal. Steve agreed and said it would not be a problem. We left in good spirits and Steve told us that he would call us to let us know when the vehicle arrived at the dealer. Steve called us during the following week stating that the vehicle arrived. We called back and stated that we would only make it on Saturday March 19th. We set the appointment and we got approved for a loan from a bank.When we arrived, Steve greeted us warmly again and arranged for us to go see the vehicle in the lot. After seeing the vehicle, we agreed that we would get vehicle and return the following week. We sat to go over the paper work when Gary came over and asked what rate I got for my loan. I told him and then he said that he would be able to take care of me. It was from that point the delivery process started. Gary worked with us and was able to offer us a rate that could not be beaten. Steve was with us after we settled on the financing and through the entire delivery process. Considering that we did not intend on taking delivery until the following week, Steve and Gary made it possible for us to not only complete the sale one week early but also able to get better financing than my bank could offer me.Through the entire sales process Steve was professional and courteous. I would tell anyone who is in the market for a Honda to see Steve at Planet Honda.

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Dward2011

26 de mar. de 2011

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Great staff, great service and great prices! The manager, Gary, was also extremely helpful with making the entire process as easy and affordable as possible. My finance manager, Margaret, was extremely diligent and helped me understand whey aspect of my lease. I would recommend this dealer to anyone looking for a great reliable vehicle.

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IrmaS

24 de mar. de 2011

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I have purchased several cars from Planet Honda and Eddie has always been able to work out a great deal for me. He is accommodating and always ready to help. Customer Service is a priority at this dealership because of managers like Eddie. Eddie made sure to get involved and worked with me to slove any concerns.

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sedequascott

23 de mar. de 2011

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I walked into the dealership after having so many problems obtaining a vehicle and was approached by Alex Saintil. He wanted to know what type of car I was interested in and what price range I would like to be in for a payment. I explained to him the type of credit I had and how I didnt think it was anything he could do for me. He assured me that he could. The service he provided me with was the best EVER. I have always owned BMW's in the past and even in spending $40,000 and $50,000 I have never received the VIP treatment and service like I ddid there in a Honda dealer. It was a beautiful experience. So I was approved and and the supervisor in Finance Mr. Gang Wang even provided me with excellent service in assisting with the car payment and I received a excellent rate.. I would definately go back again and again. I have already recommended my best friend and my sister to the dealership for their new cars. Thanks guys for all your help.

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LoveMyOdyssey

23 de mar. de 2011

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Planet Honda is great. I am very cautious about my money and want to make sure I get the biggest bang for the buck. I did my research for over a month and, as picky as I am, I finally decided to buy a Honda Odyssey. As soon as the car model is decided, I started to shop around with all different dealers. Planet Honda ends up to be the one who offered me a very good (if not best) price and they are very friendly to work with. They were very willing to work with me every step of the way and at the end, made us very happy about our purchase. Thank you, Gary and Steve, we couldn't do it without your help. Thank you!

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Danny G

21 de mar. de 2011

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I was greeted by a sales representative immediately. I I was asked some preliminary questions such as what I was looking for, the price range and my favorite color. We walked the lot and looked at a several options within the make and model I was interested in. I was givent he opportunity to test drive the vehicle and four hours later I was driving off in my new Honda Pilot.

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dinapascual

19 de mar. de 2011

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Great Experience,Great Service, Great Price Very helpful and Fantastic customerserviceI will reccomend planet honda to anyone!!! will definately return for future business.as soon as i walked in i had the pleasure of meeting Paul Almeida, he was very informative and found exactly what i was looking for, I felt very assured and treated with the upmost importance. This is the best dealership i have ever been too..

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seth0717

19 de mar. de 2011

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I had a hard time at a dealership before trying planet honda,so needless to say my expectations were quite low. When I arrived I was greeted by a very lively woman by the name of shannon who walked me through my process and explained my options in detail. I have been shopping for cars for awhile and i am not an easy person to finance so shannon enlisted the help of her finance manager,Paul Almeida,who took all necesary avenues to make sure i got the best possible deal. when all was said and done I walked away with a beutifil car a great deal and some new friends. thanks planet honda.

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stejon3

17 de mar. de 2011

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i was ready to trade in my '99 honda accord with 148,658 miles for a 2008 with <40,000 miles and <$17000. i did some internet research on north jersey dealers, picked out a couple with the best selection/prices and then went to see them. when i went to planet honda, i met with salesperson Frankie Talarico and he showed me a couple used cars. then we sat down to crunch some numbers. he pointed out that if i bought a used car i'd be financing at 4.9% but a new car would only be 0.9% and, when it was all said and done, the price difference was minimal but i was buying a brand new car. he made some really good points and i'm glad he did. he was friendly, knowlegable and he also listened to what i had to say. in the past 30 years, i've bought 3 accords, 1 civic and 1 fit, all from different nj dealers and my experience at planet honda was the best out of all of them. i highly recommend them. thanks guys.

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garfieldcurtin

17 de mar. de 2011

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We were sent to Placet Honda through the Costco Website. Ed Amorin was our initial contact Planet Honda monager. He directed us to our saleperson, Simone Pace. Simone is a young salesperson with good "people" skills. He was fairly knowledgeable, and when he was not sure, he made an effort to find the information for us. He was patient and thorough in his presentation of the Honda Cr-V which we were purchasing. Jay Morris was also helpful. A gentlemen named "C" (not sure that's how you spell his name) was very congenial, as he was the person who completed the financial paperwork with us. Overall, we were quite pleases with the service from Planet Honda.

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nitadon1

16 de mar. de 2011

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The overall experience once you enter the parking lot is great. I am up to my 3rd Honda. All of the employees here display the greatest level of customer service in which I've ever experienced. They really work with you to get the best deal possible for you.

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agiustino897

15 de mar. de 2011

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I have leased two accords for my wife at Planet honda in the past.I decided to see the Rigeline for my self, I liked the design.I was given to Frank T as my sales person and he was great.all of the other people in the dealership were also very good. They made buying my truck fast and easy.They also delivered on everything they said they would.

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brianmfas

15 de mar. de 2011

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This is my third Pilot from this dealership. Always professional, helpful, and willing to work with the customer to get the price to a reasonable point. Francis always knows me when I call - very happy with the treatment. Not a sleezy high-pressure situation at all, very comfortable. Just turn down the loud music guys!!

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yj221

13 de mar. de 2011

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We knew exactly what we wanted and they have an excellent stock and we found exactly what we wanted. We gave our bottom line number to Chigbo and Tim and they inked the deal without wasting time and giving us the runaround like other dealerships. We were amazed at how fast the whole process took and how efficient the staff worked. We are thrilled with our new car and HIGHLY RECOMMEND Planet Honda and will purchase from them in the future!

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kbland

13 de mar. de 2011

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I just leased a 2011 Civic Coupe from Planet Honda. The sales staff was extremely helpful and attentive to my daughter and me, even though they were extremely busy. We drove off in the car the same day. I would definitely work with this dealership in the future.

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rdamador

12 de mar. de 2011

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Hi my name is Aurea Amador. I just want to say that my experience at planet Honda was a wonderful one, the staff where very professional, and I got what I was looking for. This is the best experience I had so far to purchase a car. Thanks to the great seller team, between Eddy Marin and Steve March, in Honda Planet.

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bcaamano

11 de mar. de 2011

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Me and my family have been buying cars from Planet Honda for many years now,personally its my 6th Honda.This time i got the new Odyssey !!I've always been treated like family and it feels more like home than a dealership!I would like to thank Eddie Amorin,Mark Hernandez and Frank Talarico jr for their professionalism and understanding of my automotive needs.

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Ktedesco

7 de mar. de 2011

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The salesmen were Very helpful, no nonsense, compromised on the price and knew their product very well. Not a typical car dealership experience. We would recommend this dealership again and would definitely recommend these salespeople. They didn't go through the typical "let me speak to my manager" back and forth which is such a deterrent to car shopping. We were in and out in a timely fashion.

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MaryannR24

3 de mar. de 2011

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My father went to Planet Honda in desperate need of a car for our family. (My mom was in a car accident and the car we had was totaled.) My parent's credit score is not good, so we were really struggling to find a dealership that would 1) be willing to deal with us, 2) take the time to at least try and help us out and 3) have the patience to help us. My dad came home with a 2009 Ford Taurus THE SAME DAY he went to speak with Marcos at Planet Honda. He assured my dad that they would be able to help us out and work on the financing, even with his lower credit score. I was also in need of a car for myself. My dad told Marcos this and Marcos suggested my dad bring me in so we could see if we could have done anything for me. MY credit score is even worse (I am 24 and made some bad decisions credit wise in the past), so I was POSITIVE there was no way I could get a car. I went anyway with my dad, and Marcos got me into a 2008 Honda Civic. Marcos and the manager (I forgot his name, I am sorry) and the entire staff at "Planet Honda" are truly amazing. We went to other dealerships before "Planet Honda" and the staff didn't even bother to TRY and help us out. Marcos, the manager, and the finance team at "Planet Honda" went above and beyond to help us get the cars we needed. They were patient, willing to work with us and what we had, and on top of all that, they are some of the friendliest people I have ever met in my life. The stress my family and I had about not having the amount of cars we needed was almost unbearable at times, but everyone at "Planet Honda" assured us that they would work it out for us, and they certainly did. We were blessed that we were able to get one car, but to be able to have now TWO cars is truly a HUGE blessing and we are so thankful for "Planet Honda", Marcos, the manager of "Planet Honda", the finance team, and the rest of the staff there. Their kindness, understanding, patience, and willingness to work is outstanding and I WILL be recommending this dealership to everyone I know and we will be going back there in September when my younger brother will be needing a car as well. A+++ to "Planet Honda", Marcos, the manager, and the entire team there!

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friendsadvice

2 de mar. de 2011

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This dealer is all about lie promises. We bought a new car from this dealer and made a payment of 10000 dollars by check rest finance. When we checked our car which was NEW' 11 honda pilot model the bumper was scratched and ripped from a side. And the NEW CAR which we bought ended up going to repair shop before we get it. Anyway, the sales person told us that the bumber will be replaced with a new one and I agreed to that. It was to my surprise next day when i found that the NEW CAR's bumber is not being changed but being repaired like sanding, coloring etc etc...dont forget it was a NEW CAR. On top of that when we complaint for this the MANAGER said we cannot replace the bumber, I said give me another car...manager said we cannot give you any other car. So, we decided to cancel our order and get our money back. The manager who was never taught by anybody (his parents or owner of Planet Honda) how to deal with customer in good and bad situations. Honda Planet sales guys think that if they are selling any car to you or any customer they are doing a BIG FAVOUR. In nut shell, if you love yourself or have self respect dont go there, sooner or later you will be insulted. I would rather give 1000$ to any other dealer for not having trouble after you sign a deal and matter of fact you don't have any idea what would you get from PLANET HONDA. Whosoever is writing good reviews for them, I think they are "EMPLOYEES THEMSELVES" OR THEIR FAMILIES.BEST OF LUCK FOR YOUR CAR SEARCH BUT BEWARE OF PLANET HONDA.

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ajaypawar

2 de mar. de 2011

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It was a great experience for me.It was really important as it was my first car and I wanted to buy from a reliable dealer.Mr Kaleem and his manager Gary with the General manager Eddie Amorin were really nice and helpful.They made the entire buying process flow smoother without me falling into any difficulties.The price offered to me was really great and I think it was best compared.I have referred my friends and I think they should be future customers soon.Thank you planet honda

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sujeet.jas

2 de mar. de 2011

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I walked in with a friend of mine who was buying a car. I have seen the calculations whihc the rep showed me and it was petty gud the way he showed all the dioffrent sections.I was also impressed by the way he showe dthe car but the atmosphere for buying a car was diffrent. The place was too loud and looked like in a CHAOS. If only they can work on this this would be a great place. I would definetly reccomend this place though. I would rate it at 4/5.

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heidilepp

1 de mar. de 2011

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While this dealership was located far away from my home, I drove the extra miles because of the price that was given. I solicited bids from numerous dealerships over various counties and this dealership provided the best deal of all. Mr. Meza was an absolute pleasure to deal with even though it was an extremely busy Saturday afternoon.

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bantikumar

1 de mar. de 2011

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I had an excellent experience purchasing my Honda CR-V for the second time from Planet Honda. I worked with the sales person Francis K. Duah for both purchases. Francis is a very friendly guy who really wants to help you out by giving you the best rate that's out in the market. He told us up front what will be the cost of our car including all fees and taxes...basically the out-the-door price. This way we knew exactly how much we were going to pay for the car. There were no hidden charges that some dealers try to sneak in there way at the late end of the game when you are just too tired to back out of the deal. I would definitely recommend Planet Honda and Francis K. Duah if you need to buy your next car.

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sreid2012

1 de mar. de 2011

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The service at planet honda was amazing. They don't treat you like other dealerships. They treat you like family and they make the enviorment very comfortable. There's no pressure put on. We laughed, we danced around, and they fed us. If your looking for a dealerships that's going to treat you like family, choose Planet Honda.

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sullivch

28 de feb. de 2011

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Everybody was knowledgeable and friendly and Francis in particular took a lot of time demonstrating the features of the car I purchased. Marsha was very cooperative in arranging the sale before I ever walked into the showroom -- which led me to show up! And Eddie handled the paperworkk quickly and efficiently.

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kim88

27 de feb. de 2011

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It was a very easy process. Henry Li assisted me in buying a new Honda CRV. I was in and out of there in a short period of time. I would recommend Planet Honda to my relatives and friends. The staff at the dealer were very generous and kind to me. I am very happy with my new Honda CRV, it was the best choice. They made sure they filled up my gas tank before I left.

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yogurtman

25 de feb. de 2011

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This was by far, the worst experience I've ever had buying anything...ever. First, the prices listed on their website for *certified* used Hondas does not include certification!?! I found a vehicle I wanted to purchase on their website that had "certified used Honda" plastered all over the listing, but when I got there, I was told that the listed price does not include certification. That would be another $995! That seems an awful lot like false advertising to me.After I got over the fact that I had to bump up the price by $995, I negotiated what I thought was a fair price for the vehicle and got an okay from the sales manager, Nelson, but I was told that the price would not include the certification. I then decided I would ask for certification, but was only willing to pay $400 more for it. I was then told that this would be acceptable. I thought everything was okay and returned my rental car. When I got back, though, I was shown the contract with a final price that was $1000 more than we had agreed upon earlier! The sales manager said that he "misunderstood" my offer and that he couldn't do the price I thought we had agreed to. How convenient. As part of the sales manager's argument for staying with his offer, he said he could get me 1.9% financing, so I caved and said I would pay $300 more than what we had originally agreed to. All of this wheeling and dealing took about 3 hours.Now, I had to wait to talk to the financing person. This took about 2 more hours. The whole time, I had the salesman telling me that with my credit score well over 800, I would have no problem getting 1.9% financing. "That was good," I told him, because I already had 3% financing from my credit union, which I had already told Nelson, the sales manager. So, I now reach the almighty financing guy, John, after 5 hours in the dealership and he proceeds to tell me that he can get me 3.79% financing!?! At that point, I lost it. Every step of the way in the process, I was told one thing and then the paperwork was handed to me with a totally different set of numbers. To add insult to injury, the financing guy was a total jerk with his sanctimonious attitude, acting like he was doing me some kind of favor. He knew that I already had 3% financing, since I mentioned it multiple times to the salesman and sales manager. In addition, the sales manager kept pointing to the 1.9% financing he could get me during our (re)negotiations. The sales manager, Nelson, knew the year and model of the car I was buying, he also knew my credit score. I find it incredible that he could quote me a rate without actually looking up the rate that I would actually be able to get on the financing.I asked for my deposit back at that point and was ready to walk out. I then thought about the fact that I would then have to start this process all over again at another dealership and said that I would just pay the balance with my credit union check, which I should have done in the first place.I should have known it would be a nightmare from all of the bad reviews on other websites, but they had such a large inventory of used cars that I thought I would take a chance. Boy was I sorry.All in all, the fraud and games that are played at this dealer cant be just limited to this particular sales manager and financing guy. This whole process of deception must be institutionalized at this dealer. It seemed to come just too naturally. From the sales manager desperately trying to find someone to drive me back from the rental car place while he cooked up his numbers, to his pushing the 1.9% financing even though he knew that 1.9% was only available certified used Accords, not on Civics, as I found out on my own later.They say: never attribute to malice what can more readily be explained by incompetence. To be fair, Ive attributed my horrible experience above to malice, but it could be that the staff I dealt with was just totally incompetent. In either case, I say good riddance to Planet Honda and say to you, dear reader: For the love of all things holy, NEVER DO BUSINESS WITH PLANET HONDA!Update: I went back to pay the balance with my check. The salesman, Ron was nice enough. The finance guy, John, however, was just as much of a jerk. He had me sign all the paperwork, but when I got to the glass security etching sheet, I said Are you sure it has security etching on the glass? He said with a smirk and an air of condescension It does. I said are you sure, because I dont remember seeing it? He nodded with that smirk and the same attitude he had that first day and just said the two words It does. After I paid and went out to the car, I looked on all four side windows, and sure enough, there was no security etching. I felt like going back in and bringing John back out there to show me where the security etching was that he was so sure was there, but that would have been stooping to his level.

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wholmes

25 de feb. de 2011

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I WAS VERY PLEASE WITH KALEEM WYNE AS A SALE PERSON. HE WAS VERY PROFESSIONAL HE LISTENED TO ALL MY NEEDS. HE ANSWERED ALL MY QUESTIONS, EVEN IF I ASKED THAT SAME QUESTIONS OVER AND OVER AGAIN. HE WAS VERY PATIENT WITH ME. KALEEM WENT OVER EVERY DETAIL OF THE CAR WITH ME. IF I COULD RATE KALEEM PROFORMANCE FROM 1-10 I WOULD GLADLY GIVE HIM A HIGH 10!!!! THANK YOU SO MUCH KALEEM FOR MAKING MY EXPERIENCE AT PLANT HONDA A GOOD ONE. I WOULD DEFINITELY RECOMMEND HIM TO MY CLOSE FRIENDS AND FAMILY. WHEN ITS TIME FOR ME TO TURN IN MY LEASE I WOULD ASK FOR KALEEM :)

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Shatera80

22 de feb. de 2011

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Boy do I love Planet Honda. Each time I go, I leave HAPPY. Being there is like being at a home away from home. What I mostly like is their driven personality.....you can't be a car salesman without that. I wouldn't trade them for the world.ThanksGuys

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jarock99

22 de feb. de 2011

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After being lulled in by an ad for a new Honda at 155/month, we arrived only to wait for 15 minutes before anyone realized we were there. Then, after a long walk around the parking lot attempting to find a car, we are told there are an additional 4K in fees to get the advertised price! That includes an additional 1500 for not being a Honda owner previously. I'm not sure how that's supposed to bring in new customers, but add to that an overly zealous salesperson (who still continues to call and text me) and a very disorganized lot, and we were completely unhappy and walked out.Needless to say we left without purchasing, and I don't see myself ever stepping foot in Planet Honda again.

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srgupta

21 de feb. de 2011

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Excellent experience at Planet Honda. My sales person Kaleem was absolutely AWESOME!!! He made my buying experience fun, quick and easy. His customer service and genuine personality made the whole experience for me. I showed them the quote from other Honda dealership and they happily matched it in no time. I got the color I wanted, the whole process was professional and painless, unlike other auto dealerships. Now that is customer service. They were really excited and happy for me, I really appreciated their honest and friendly approach. No pressure, no sales tactics, just simple transaction that was over in no time. Even the accounts/processing guys were very friendly and helpful. Thanks to everyone that made this process simple and very exciting for me. I highly recommend Planet Honda to everyone, when you go there, just ask for Kaleem, he is the best auto salesman ever.

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jds2249

7 de feb. de 2011

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Our experience with Planet Honda was expectional. They provided all the options with zero pressure which enabled us to make our purchase. The follow up before and after the sales was also amazing. We highly recommending working with Steven and Cee at the dealership. Steven March for Sales and Cee for the fiance. A great combination. On a side note, we did do our homework with other dealers in the area. Planet delivered the best price with no hassel. Just let us know our options.

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jimmyKFD

1 de feb. de 2011

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This dealership was the best! From the moment I walked in I felt as if all the staff was a part of my family. The Customer Specialist walked me step by step on how to find the best deal at the best interest rate. Thank you so much Shannon I love my new used GTI! - Jimmy

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Ramirez

26 de ene. de 2011

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We were really Happy to meet Steven March when we walked to the door at the Planet Honda Dealer,very nice friendly sales man, no pressure at all to get the van, great atmosphere to buy or lease your car. We would recommend Steven March to my family and friends.

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espnn76

24 de ene. de 2011

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Shawn Taylor is the most professional sales rep I've dealt with in the car world. He was extremely knowledgeable and anticipated all of my needs. He arranged a test drive for me, stayed in contact, and assisted me without pressure when I was ready to buy. Shawn is outstanding, and I am very pleased with my decision.

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DartMom02

22 de ene. de 2011

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From the minute I walked into the dealership I was graciously greeted by reception, welcomed by owner Tim Ciasulli and introduced to his staff, Manager Gary Angus (who provided an overview and took time to learn what I wanted) and the salesperson Stephen March who demonstrated unlimited patience as he accompanied me to test drive 3 different models! It had to be the coldest day of the year yet he trekked through the snow and moved dozens of snow covered cars to get to the vehicle model and color I ultimately wanted. Tim Ciasulli assured that I got the best possible price and took away the burden of terminating my existing lease. I highly recommend Planet Honda of Union, NJ and will be a "Ciasulli Planet Honda" fan for life! Send all your friends & relatives!!!

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YouKnowWho

20 de ene. de 2011

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My wife and I were searching for a CR-V. We had done some research and narrowed it down to about 5 Honda dealers. We also went through the Costco Car Buyer's Program who is pretty picky with their referred dealers. Costco referred us to Planet Honda who was on our list. Since their was an intersection of references, we decided to call and make an appt. We first made phone contact with Baron Ringler who gave his speech about finding us the right car. We scheduled a time the next day to come in and look at cars.Once parked, we were immediately greeted by Alix Saintil a Sales Consultant. It was cold and still snowy outside but these guys were still out greeting! He brought us to the showroom where we met Baron. He told us Alix would be assisting us with the purchase. Gang Wang, one of the Sales Manager also greeted us on our way in. He was a very pleasant man that wanted to make sure we got what we wanted and were happy.Alix gave us some hot drinks and then narrowed down one of the CR-Vs on our list and we took it for a test drive. He was very knowledgeable and explained each and every feature of the car during the test drive. Mind you, we were not even in the negotiation stage yet but he did spend time showing us the car and other related items. He was very courteous and patient during the entire process. We were never rushed.Once we got back to the table it was time to talk about pricing. We got the modest Costco discount and initial pricing and options. We had some work to do there but in any car dealership, it's expected. We eventually worked things out with Alix and Gang Wang and began the buying process. We started the initial sales invoice and we quickly reviewed things. I could have worked harder to lower the price but the final numbers was within range of what I would accept so I agreed. While waiting for more paperwork to be hashed out Alix brought us some fruit. That was very nice of him. We then went through the finance manager and discussed some additional options for the car like maintenance and gap insurance. Please keep in mind that not all car dealers that lease automatically include gap insurance. This was the first one for me but we were able to negotiate a fair price. Once complete we were taken to the showroom again to wait for the car to be prepped. Everything looked fine and Alix and Gang bid us farewell. A few days later I did notice one of the exterior options I ordered was missing. I contacted Alix and he immediately set a date for me to get the option added. I was a little upset because it was missed on dealer prep but mistakes happen (I missed it too) and Alix called to check up on us and asked what he could to make things right and make us happy. Upon my visit to get things addressed, I got to see Gang again and his big smile and wave. For a large dealership you'd think once you leave you're forgotten. He still remembered me and immediately waved. They also offered me All-Season floor mats for my inconvenience! Pretty useful for this kind of winter!My initial impression of these kind of dealerships were fairly negative (volume based / popular car dealers). However Planet Honda really did their best to dispel that stereotype and rectify any issue I had. I don't expect to go through a car sales process hassle free because a few things in life really come easy. With this car purchase I got a chance to see if Planet Honda really stands behind it's sales and service and I can honestly say they do. Because of that I would recommend this dealer to anyone interested in looking at Hondas. Oh, did I say my wife and I absolutely love the CR-V?

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maretruck

18 de ene. de 2011

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Victor was great. Very friendly, made the process painless and couldn't be happier with him as a salesperson. Made us want to buy a car from him and wanted to make a deal work. We were there for a long time and weren't excited to hear the certification of the used honda wasn't built into the advertised price. Lots of $ added up along the way of the signing process. Pleased with all the people involved and hoping we have a good quality used car.

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diana51899

18 de ene. de 2011

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On Saturday January the 8th 2011 I came in to planet Honda to buy my second car. I had a great experience the first time with the sales rep Francis and with the great help of the manger Eddie that they met and exceed my needs that it made me think twice when it came time to buy the second car that I decided to come back to Plant Honda. I look forward to doing business in the future again with Plant Honda and I will refer all my family and friends to Plant Honda on RT 22.

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r0bstewart

17 de ene. de 2011

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The sales consultant (Frankie Talarico) and sales manager (Mark Hernandez) recognized that I was flexible about make, model,year, features, etc., and willing to take a car off the lot. They in turn were flexible on price, and Frankie gave me enough time by myself (enough "space") to evaluate the proposed deal. They also recognized that I was an educated buyer and they did not insist on add-on features that didn't interest me. I was not planning to buy a car that day, until they were patient enough and willing enough to work with me.

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richard_cwll

16 de ene. de 2011

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The sales rep knowledge of the 2011 Odyssey was excellent. He provided answers to all our questions and details about the new features of the Odyssey line that helped tremendously in making our decision. The atmosphere at the dealership was comfortable, full of life and lots of fun. Every employee was courteous; whether working directly with us or not. The professionalism extended to me and my wife by the team at Planet Honda was well received and refreshing.The staff deserves and excellent rating......

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happymomof3

15 de ene. de 2011

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Following a recommendation from a friend to go to Planet Honda, my husband and I were introduced to Shawn who was so friendly, informative, and patient. Since the first visit was more an information gathering visit, we left. and Shawn wished us well and said he'd be available to help us when we came to a final decision. 5 days later we were ready to negotiate and the process was stress free. We were so thrilled with our final deal. This was truly a wonderful experience from start to finish.

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SSUKENIK

9 de ene. de 2011

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This was the second Honda dealership I dealt with and was pleasantly surprise. The salesman, Jerald Alexander, was very happy with his service and price negotiation. I got a great price for my Honda CRV and Jerry spent time showing us the CRV on all different types of road conditions. Once I purchased the car, Jerry gave me a follow up call.

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import/export

4 de ene. de 2011

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Planet Honda(Francis,Eddie),In many years of purchasing and exporting vehicles I want to take a moment and show my appreciation for a dealership and its staff who exemplify customer service to the highest standard possible. In the import and export business there are many time dead lines and paper work that must be completed with efficiency to ensure customer needs are met. Eddie Amorin and Frances Duah along with the rest of the Planet Honda staff made a difficult situation a very easy transaction for my business. They assisted me prior to arriving and guided my every step up to leavin the dealership which made the buying and shipping of the many Hondas an easy process. They will always be recommended highly by me,my family, and all business associates.Thank you Planet Honda and continue with the level of excellence we can expect as loyal customers.Sincerely,Joella Global ConceptsLiability company

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toni71083

31 de dic. de 2010

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i just bought a 2011 honda accord ex-l and i am IN LOVE WITH MY NEW CAR and plannet honda. this is the second car i have purchased from planet honda and i couldnt be happier with the employees and their dedication to customer satisfaction. i was in and out within 3 hours and my salesman francis was amazing and the sales mananger eddie could not have been more helpful. i told them both i had a specific budget in mind and they helped me to leave with a gorgeous new car that was well within the budget we spoke about. i am telling all my friends looking for a car new or used to go to planet honda. it was an incredible experience and look forward to purchasing another new car in the future. i really just want to thank the whole staff for making this experience fun and easy!oh and did i mention I LOVE MY NEW CAR!!!!!!

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Drugirgis

30 de dic. de 2010

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Mr. Botros made this the most pleasant car buying experience I have ever had. He was very upfront and honest with what he could do for me as far as the price was concerned. A change from what I'm usually used to. He made me feel that this was the best price I can buy the vehicle for even without shopping around at other dealerships. He also made me feel special as if I was his only focus. A hard task especially during the holiday season. He is a fantastic sales man that showed empathy for my financial situation and found the best fit for me. I promised him that i will be bringing my cousins, aunts, uncles and whoever else is interested in buying a new car to Planet Honda based on his impeccable service. Even if they are not looking to purchase a Honda, our first priority is how we are treated and that seemed to be johns priority as well.

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Daze1013

30 de dic. de 2010

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This is the 2nd car that I have purchased at Planet Honda and both of my experiences there were great. Both times I dealt with Eddie Amorin and Michael Hannah and they went above and beyond the norm to find the perfect deal for me and my family. Mr. Eddie Amorin went out of his way to make my family feel like we were part of the Planet Honda family. I will definitely recommend Planet Honda to all of my friends and family members and anyone who ask me about my new Honda. Thanks guys!!

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lourds

28 de dic. de 2010

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I went to Planet Honda with the recommendation from my colleague who also just bought a new car recently. As she was happy with the service, she introduced me to the same salesman she has- Francis Duah. Francis made me comfortable right away thatI know I could ask him the list of questions that I had. He answers them in a friendly & courteous manner and he was also very knowledgeable. When it came toroad test , I ask him a lot of questions regarding the functionality of the car Iwas driving - a Honda Pilot as I told him that I just hate reading the manual. He wasso patient with me explaining everything I wanted to know and he also has a good sense of humor. Chigbo was there to finalize the deal and he was very professional.Everything went smoothly and it was a pleasant experience. When I called to follow-upon things (license plates) Francis always sounds very accomodating and friendly. I will not hesitate to recommend them to my family & friends as I know they will havethe same great experience as me. More power to Francis & Chigbo and to Planet Honda!

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pinkal310

28 de dic. de 2010

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Walked into the dealership with a promo I got in the mail, which is always too good to be true until you read the fine print. I was surprised that I walked out with a new car because the deal was very fair. What I loved about this dealership was that there was no gimmicks and everything was straight forward and to the point.

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snd7813

27 de dic. de 2010

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When my husband and I arrived at Planet Honda, we were kindly greeted and promptly helped. Steven was knowlegable about the vehicle I wanted and answered any questions we had. We were offered a very fair price for both the new Pilot as well as the trade in. All of the staff were very accomodating and got us in the new vehicle that day. I had a great experience at Planet Honda five years ago when I bought the car we traded in and wouldn't go to any other Honda dealership, even though Planet Honda is over an hour away from where we live. I have recommended that my friends and family go to Planet Honda in the past and would do so again.

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Bela

27 de dic. de 2010

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On a cold Tuesday afternoon I am stuck looking for a car with no time to spare. Once I pulled into Planet Honda's parking lot in my rental car I was greeted by Frankie with a warm hand shake, I was in a horrible accident and had no idea what I was looking for in a new or used car to say the least, but he guided me step by step through the complete process. I went from losing a car to regaining a 2011 Honda Accord, never could I have asked for better even the color was what I wanted. I drove him crazy but Frank still didn't give up on me and made sure I understood and was comfortable with all that was going on around me, no question was brushed off nor left unanswered. My main concern was to walk out of there with a reliable car for both myself and my daughter. The main focus was me and what I wanted nothing else mattered at that point to Frank even in his quest to make a sale he never forgot the real reason I was there. Even the rental vehicle he took full responsibility to return for me. My first time at Planet Honda was definitely an experience and will greatly recommend Frank in the near future. Thank you!!!Just hope all the other departments will be as easy as buying a car from Frankie!!!

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rockymack

26 de dic. de 2010

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my overall experience with honda was exceptional. my wife who has never had a honda before, will be getting her first when her lease is over because of the excellent service I received at the dealership plus the quality and affordability of the car.thank you for the excellent service.

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tapaskm

25 de dic. de 2010

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First they refused to give any numbers on the phone or email (gimmick to just get you into the dealership).On visiting them the prices they quoted were DOUBLE of what I had got from other dealers for the same vehicle. When i informed them they said that i should show them proof of the quote from another dealer. I showed them the email. Even after that that they dint even come close. We walked out, why pay more?They contacted me next day saying they would beat the competitor price. On asking by how much, they refused to give any numbers on the phone and accused me of playing games. While it is the other way, they promise that they will beat the price just to get me back at the dealershipe. When i said that you should be upfront and give me some numbers so i can decide whether it is worth driving 20 miles to their place, the manager refused and SLAMMED the phone down again saying that I am playing games and would take the number back to the competitor. Dont know why planet honda even employs such manager who treat potential customers with such disrespect.If this is the kind of service you get before the sale, can you imagine how bad it would be after the sale.I have also heard about a few cases where people got a deal but the paperwork was not submitted to the bank and later the customer was asked to comeback and sign another set with higher prices. (however i cannot confirm this as I have only heard about this and not personally me the person who went through this experience).If you want a honda go to DCH Academy Honda - honesty, clean, no gimmicks, best prices without haggling.

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Karen Mathis

21 de dic. de 2010

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These guys were terrific. Professional, patient (answering all of my questions) and a pleasure to work with. They made what can be a very stressful situation extremely relaxed. I left the dealership with my new car and confident in the fact that I got the best possible deal.

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arthur527

20 de dic. de 2010

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this is the fourth honda purchase at planet honda this sales men was very pleasant and cooperative and the transaction was very quick, the sercise me car in no problem whant so ever bringed to the planet hondaand the service is execellent.

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JOYFRO

20 de dic. de 2010

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THIS IS MY SECOND CAR I HAVE PURCHASE FROM THIS DEALERSHIPI AM PLEASED WITH THE SALESMAN. HE WAS PLEASANT AND COURTEOUS.THE SALESMAN GAVE US A GREAT DEAL THAT WORK WITH OUR FINANCES AND WENT OVER EVERYTHING IN THE CAR WITH US.WE WERE VERY PLEASED TO HAVE DEALT WITH SUCH OUTSTANDING SALESMAN.I AM PLEASE WITH THE SERVICE I GET EVERYTIME I COME THERE.

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davis13

20 de dic. de 2010

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Very profesional and worked with me and my budget. 3 time here and just keeps getting better very very very respectable. Choice of caRs was exce??ent. Alix mad sure I was comfortable during the entire process. Finance and insurance waS a breeze.see them again iin 3 years

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bottlesondeck

18 de dic. de 2010

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WOW, Planet Honda was the most happening dealership you could enter. Danny greeted me and was smiles ear to ear, he then brought me to Shannon inthe used car showroom which was jammin, beleive it or not all the tension I felt was removed from the music to meeting the lovely Shannon. She told me that Danny would start me out with the paperwork and take my informationm an she wentand got me coffee...bad credit and Iwas treated like royalty. I gave them the information Shannon asked for and in minutes was looking and test driving the car I would leave in. I was shocked, Shannon told me I would be leaving in it and made it happen. Danny showed me all the car had to offer and Joe wrapped itup with some good old fashioned humor. Overall this was the best day ever at a car dealership. I am your number one fan.

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Niki2283

18 de dic. de 2010

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My experience at Planet Honda was great. I was greeted at the door by Ryan who brought me inside and helped me get a great car that fit my budget. He was very nice, friendly and made me feel comfortable with my decision. I would Definatley recommend this dealership and Ryan to others. Thanks alot for all your help Im really happy with my accord.

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moehonda2011

18 de dic. de 2010

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This is my second new car lease wiht Kh.Kaleem and he came through for me again. I got the price I was hoping for and didn't need to shop anywhere else. Everyone at Honda Planet makes you feel like you are part of a family. Kaleem and his team made sure every detail was covered. I added the maintenance plan to my lease again. Having the maintenance plan makes is perfect for me. I bring it in for its scheduled oil change and rarely wait more than a half hour. The only thing I have to do is fill the gas and enjoy the ride. Thank you for all your help Kaleem and I look forward to seeing everyone during my visits. Have a Merry Christmas and a Happy New Year!Sincerely,Mohammad Oudeh

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JoannaMurray30

18 de dic. de 2010

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Julio was extremely pleasant from the moment he helped me. He went above and beyond to show me what I was looking for, and made me feel comfortable with my purchase every step of the way. I believe that Julio Ruiz is a person that gives car salesmen a good reputation, rather than the pushy, pressuring sales teams found at other dealers I had visited. I look forward to forwarding Julio's information to friends and family so that they can receive the same fantastic service that I have received.

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OldschoolDjC

18 de dic. de 2010

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Recently I purchased a car for my daughter. I was out of State and wanted to surprise my daughter for the Holidays. Chris was very diligent with follow up and very straightfoward with how they can save me money. Even though he didn't give me the exact numbers I requested over the phone, he gave me a good idea of how they can save me money. The best part is that when I was introduced to Francis I was well taken care of. I can clearly see Francis knows what he is doing. The whole process was a little long but I can easily say Planet Honda is highly reccommended. Straightfoward and I felt very comfortable working with Chris and Francis. I'm sending everyone I know there!

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nealwol

17 de dic. de 2010

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My salesman, Khaleem, was very easy to work with. He was calm, not high pressured, and he definitely worked with me to get the deal done so I was satisfied. The dealership was busy, which was a good sign, and was able to get the exact car I wanted in just a couple of days.

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JKM2010

17 de dic. de 2010

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The staff at this dealership was very helpful and very friendly. Answered all my questions and were very thorough. Highly pleased with the staff, pleasant car buying experience for me. Would do business with again, highly recommend this dealer to others.

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kjv2266

17 de dic. de 2010

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I recently purchased a new car from salesman Frank. The service was excellent and he was extremely helpful. All my questions and concerns were answered. I did shop around he gave me the best price out of two other dealerships. I would recommend this dealership to anyone and will be back for my next Honda.

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egetaseb

17 de dic. de 2010

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Danny was very patient with me. He understood my need and helped select a car that met my requirements. I got a very good deal on the car. The car is for my parents and Danny asked a lot of questions about my parents to better understand the type of vehicle and features that they need. My parents are very happy with the car. Though the car is used, the dealership thoroughly cleaned it, repaired and replaced any parts that were not up to their standard, including the tires.

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deko2406

17 de dic. de 2010

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This is my first Honda Pilot from Planet Honda. From the moment I walked in until the time I drove off, my experience with everyone involved was actually a 10+. From the manager: Mark H. to my salesperson Julio, they treated with respect, all my questions were answered, and the entire process of buying the car was explained to me. I received a follow up call to make sure I was happy with the Pilot and if I had any additional questions to contact them at any time. In addition, I did not too long ago and as expected; they were very professional and informative. I just have to say again, the manager, Mark H. assured that the deal was handled with the outmost of care. He went beyond to satisfy me, the customer. His dedication to his business is a true asset. I have and I will recommend my family and friends to see Mr. Mark H. and my salesperson Julio. They made the experience of purchasing this Honda Pilot a PLEASANT ONE.

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ephilippe

17 de dic. de 2010

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I High recommend this dealership, along with Anthony Hartley. Walking into a daelership you can never be to sure. Anthony greeted me at the entrance and my car buying experience was great with his superior customer service skills and up beat attitude I felt confident about my 2011 honda accord coupe purchase. The dealership work hard to go over detail with me. I've been to several dealerships in the past, but was never comfortable with the represenative's and their offers. But Planet Honda is not your typical dealer I know Honda have a past when it comes to reliability.If its your first time buying, are maybe even your fifth time buying take it from me GO TO PLANET HONDA GREAT CARS, AND GREAT PEOPLE!

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sanablake

17 de dic. de 2010

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John Lizares is very helpful. My family and I came down to look for a civic. He was able to provide us all of the information that we need. We were able to get an affordable car that we can lease. After negotiating, we both came to an agreement price wise. The dealership was full of smile and our experience was great. Everyone was full of smiles. Glad to have John as our salesman. I will definitely come back to John for future car lease and tell my family and friends about him. Great Job. Merry Christmas and A Blessed New Year to you & everyone else!

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dai.hui806

17 de dic. de 2010

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Gary Liu is a very decent salesperson. I bought 2007 Honda Odyssey from Gary. From my experience, Gary is the person who can give you not only the good price but also his superior customer service and attitude before and after your purchase. He is "Golden Master" in Planet Honda for many years, and I always like to refer my friends to Gary. They all like him. SO, GO TO GARY and GO TO PLANET HONDA. GREAT PEOPLE AND GREAT CAR.

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maroc289

17 de dic. de 2010

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I had gone to other dealership around me to see if I can get a car. Immediately they find out that my credit wasn't great they quickly change their attitude towards me and are quick to throw me out. When I went to planet Honda on the advice of a friend I was not only welcomed but the salesman and the manager worked with me. Even though I didn't get the car I wanted they didn't make me feel any less important than when I came in through their door. They pointed out to me what my choices were in a very nice way and I was able to get a car in good condition and the special finance guy got me a rate I could live with. They salesman even call me a few days later just to thank me for buying a car from them. I've been buying cars but none of them ever called me to say thank you.

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Brenda Ramos

17 de dic. de 2010

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I am very satisfied with this dealer and both employees. The dealer is very spacious and clean. Eddie and Stephen most wonderful human being, they are very friendly, professional and they take their time with customers. I will recommend anyone to purchase their vehicles at this dealer. I left very happy from the facility. My mother-in-law purchase her car also at Planet Honda and she is very happy also.

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Margianim

17 de dic. de 2010

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This was my very first new car purchase and I am soo happy with my new Honda. I leased a 2011 Civic for my son to drive to college. When I arrived I was approached promptly and professionally by my salesman John. I had a bad experience at a new york dealer that same day and was hesitant to continue shopping but I am happy I didnt give up. The process was very smooth and they were willing to work with my budget. His manager was very helpful and got me the deal I wanted on the civic. I look forward to doing business there again in the near future!

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SenorBella

17 de dic. de 2010

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My experience at Planet Honda was amazing from the moment I arrived. I was acknowledged immediately by Alix Saintil. Working with Alix was a delight. He was professional all the while being a down to earth guy. He was able to put himself in my shoes and fulfill all of my purchasing needs. I was able to leave the dealership with a new vehicle with a payment that I am satisfied with. I will definietly be a customer for life. Thank you Planet Honda and Alix Saintil

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NJ_Bravo

17 de dic. de 2010

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I have to admit was a bit scarred of buying a new car but with the great deal John Botros offered me at Planet Honda, I just couldn't walk away. He was such a great help on getting the car I wanted at the price that I could afford. Great Job John and Planet Honda!!

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jv_iffl

17 de dic. de 2010

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I really liked how they had someone outside (even though it was freezing cold out) to welcome you to their dealership and ask how they can help you as they bring you inside.

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AshleyRome12

17 de dic. de 2010

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Shopping at Planet Honda was the best car purchasing decision I have ever made. The dealership is very clean, organized, and professional. All of the employees are there to assist you if you have any questions, and they give you clear answers. The one salesman I worked with, Mike Hanna, was extremely friendly, professional, and helped me buy my first Honda Civic. I would recommend Planet Honda, and Michael Hanna to any friend buying a Honda.I am very impressed.

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emmahu9

17 de dic. de 2010

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This has been the best car buying experience I have ever had. Mr. Liu was professional, friendly, knowledgeable and helpful. He answered all my questions in a way that I not only successfully leased the car that I liked, but also enjoyed the whole process. It's such a pleasure driving the new Honda every day.Thank you, Gary.I also liked the hot chocolate you gave me in such cold weather.

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preetigrl

17 de dic. de 2010

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I went to there to get a quote on 2011 honda odyssey and found that john was a pleasure to deal with. so rather than to continue to shop around i found the color i was looking for and purchased the car there. i was treated a great deal of respect by john and his manager and i will recommend anyone looking for a car to go to planet honda

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JFERRO63

17 de dic. de 2010

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My mother purchased a Honda Accord back in 2008 Jersey City Heights. Her expierence was not a pleasant one. I plan to purchase a Honda Civic in the near future. I have been shopping around and felt that my expierence at Planet Honda was different . I did not feel pressured in any way or felt obligated. The sales person that attended to me was Ruben Morales. Ruben answered all my questions and concerns. After the Holidays I plan to return to Planet Honda as my expierence was a pleasant one. Thank you Ruben for providing the customer service you did.

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bencolon

17 de dic. de 2010

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Planet Honda has another reputable & honest sales person - Ruben Morales. Ruben assisted me in obtaining a used car (Civic) for my daughter. I told him what price and model I was looking for and he was able to deliver. Although he moved from the Hudson county area (where he once worked) I'll continue to be Ruben's loyal customer at Planet Honda because of his customer service commitment towards me. I didn't feel any sales pressure or less-valued even though I was not buying a new car. Continued success to Planet Honda and its new sales person - Ruben. Happy Holidays!!! - Benny

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gioline2001

17 de dic. de 2010

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hi my name is kumar patel i got preowned 2008 Honda pilot great purchase great deal , sales pep George Dzagania was very helpful and professional.AAAAAAAA recommend everyone planet Honda you will get good product and good price! when i go in to dealeship it was no preesha from salespeople they give me some room so i was going araund with no problem

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nakafre

16 de dic. de 2010

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We had done a great deal of research and new the exact car we wanted (2008 Odyssey w/ RES) prior to scheduling an appointment with Danny Boyle at Planet Honda. Upon arrival, the car was there awaiting our inspection. Danny was able to answer all of our questions quickly and efficiently. Upon deciding to enter negotiations to purchase the car, talks were smooth without undue pressure. We were very satisfied with our trade in and final purchase price.Soon after arriving home, my wife pointed out that there was an unusual sound coming from the rear of the car (I was, of course, oblivious). We promptly scheduled an appointment with the body shop at Planet Honda and they were able to replace the right rear Hub Bearing on the same day while supplying a rental vehicle while the work was being done! Problem solved! This was covered under the certified warranty and the process was seemless. All-in-all, a great experience and would highly recommend Danny Boyle at Planet Honda to anyone looking to buy a certified used car.

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LadyT

16 de dic. de 2010

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To Whom It May Concern:I have had a business relationship with Planet Honda for 20 years. I purchased all of my Hondas with them. The personnel in all of the departments from Maintenance Service, Sales, Finance, Parts and the Body Shop are customer service focused and helpful. I have never had an issue where they were more than willing to help me resolve it in a fair and reasonable manner. It has been a pleasure dealing with them over the last twenty years. In addition, I have always taken my vehicle back to them for the maintenance service. Recently, my Honda Accord V6 was totaled in an accident and I was devastated to say the least. Also, Paul at the Body Shop gave me an estimate to fix the Accord. However, after speaking to Mike in maintenance he suggested that I opt for a new vehicle and suggested the Honda Care plan as a supplement since I drive so many miles.I worked directly with Art Norvell to get into another vehicle once the car was totaled. Art was very patient and helpful throughout the entire ordeal because dealing with the insurance company was a challenge. Art would follow-up with me to make sure that he stayed informed about my situation and when I would be able to purchase in addition to making sure that I got the type of vehicle I wanted. This was important to me because of my lifestyle change and because I wanted to switch from a sedan to a truck. Mark worked in conjunction with Art to make sure my new CRV was ordered with all of the features I wanted on it. Art made sure the vehicle was ready and waiting for me when I came into the dealership to complete the transaction. It took approximately 35 days for me to get everything straightened out with the insurance company so I was definitely ready to get out of the rental car and have my own vehicle again. Art even took care of returning the rental car for me.Also, when I went to the Finance area I was given a great deal on the maintenance plan which was very important because I drive a lot of miles. I would definitely recommend Planet Honda to any consumer. They are a great group of people to work with as an organization.Sincerely,Tynetta Magruder20 Year Honda Owner

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mark-U

16 de dic. de 2010

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I had visited Planet Honda 3 years ago. Although I didn't purchase a vehicle at that time due to financial situation. Three years later, I contacted Henry Li via my friend who bought a Honda from him. After shopping the internet, and finding the best price I could, I Contacted Henry and asked if he could match it. He immediately responded to my email, telling me he could beat it. Minutes later, we chatted on the phone and closed the deal. He was a complete gentleman and very pleasant to work with. I visited him at Planet Honda and drove away in my new Accord next day.

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melissacot0808

16 de dic. de 2010

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i bought a 2011 Honda Pilot from Planet Honda. I had the best service ever from everyone from Planet Honda. They tried everything in their power to get me the price that I wanted. I have never been to a dealership that gave me such great services. I even recommended them to my sister who is also shopping around for a brand new car. I adore Planet Honda and I will recommend my family, friends, and co workers to the dealership. Once again, I thank Planet Honda for the great service that I received :)

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Darlin

15 de dic. de 2010

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Sales person was very helpful and nice. He was very patient and took his time to go over every single detail and questions that we had. When it was time to make the final decision he didn't pressure us in any way and we felt comfortable and happy with our decision. We will definetly recommend the dealership and especially the sales person to our family and friends.

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RRandhawa

15 de dic. de 2010

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I had found an internet price on Honda Motors web site that listed a certified 2009 for 30,500. I knew this was the best price by a fair margin and wanted to put a down payment on the vehicle. When I called I spoke to their internet representative to ask their list price to compare and she told me it was 33600. When I told her of the price I found on the internet she said "Sure, no problem! We have to honor that so just bring a copy of that in." I had a relative go in to put a down payment on it and at first they did not want to honor the price. They then said they would sell the car at that price, but would add in the price of the certification which was $950. When I told them ok then I don't want it certified, they said it was already done and they can't undo it. By this point I was on the phone with Ray Meza who had let out the information that the vehicle's internet price was two weeks ago for Columbus weekend. If they were willing to sell the certified version of the car two weeks ago, and it's still advertised on Honda's website as certified, why was I to pay for the certification twice? Obviously they were trying to pad the price back up. They also charged dealer prep of $800 and a documentation fee of $400. I know it's perfectly legal for them to charge these fees but every car I've purchased previously (1 ford and 1 infinity) waived the prep fee as the car is always preped to go on the lot and a documentation fee of 100-150. What was I paying a doc fee for? Eric in finance had no clue when he was filling out the odometer statement that checking off the first box (I hereby certify that to the best of my knowledge the odometer reading reflects the amount of mileage IN EXCESS of its mechanical limits) meant that the odometer reading isn't actually the correct reading! He marked off this box while filling out the paperwork. I didn't catch this until right before I got my tags and his response was "It means that's the actual mileage." I paid $400 for an uneducated financial rep and sheisty used car staff. For me at this point the price of the car after all the bologna fees was still at least $500 less than its competitor. And they tried to charge me for window etching security for $300-400 stating they automatically etch EVERY car because of the area they are in; but wouldn't you know the car wasn't etched, I checked of course. Upon inspection of the car prior to signing, there were scratches and a poor wax job (part of prep fee) that I had asked Ray Meza to fix to which he replied "No problem." As I was finishing up the paperwork to sign I got to a disclosure statement that said the dealership owed me nothing. I had asked where the paperwork was to indicate the areas that needed attention as discussed with Meza. That is when I was approached by a supervisor Jesse that said the car is being sold as-is. So they waited until I finished 95% of the paperwork before telling me they again were being dishonerable by not honoring the saleman's agreement. I have put in several calls to Paul the manager of which have not been returned. It is VERY difficult to get anyone on the phone; even the secretary responsible for answering the phones rarely answered the phone.

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treacle101

15 de dic. de 2010

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Even though I had done my research on the car that i wanted to buy, I was quite overwhelmed by the outstanding knowledge of the sales person (Art Norvell). My experience was far from the high pressure sales pitch that i both dreaded and anticipated. Art graciously elicited my criteria of the car i was looking for and presented me with the appropriate options and payment plans. I was also given a fair price for my trade-in car. I can say without reservation that my experience buying my 2008 Honda Pilot was quite an enjoyable one, primarily made so by the expertise of my sales rep Art. I highly reccommend Planet Honda....but when you arrive ask for Art Norvell.

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ksentilsriraj

14 de dic. de 2010

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We have taken a CRV and a Civic-Hybrid from Planet Honda within a month. Our first CRV dealing was with Mr.Simone Pace and Nelson. I should really apperciate the patience Simone has. He answered all our questions and closed the deal to our full satisfaction. We took 10 hours to finalize the deal on CRV, I would like to give my heart felt thanks for the service Simone had done.When I came to know, one of my friend planning to buy Toyota Prius, I recomonded him to visit Planet Honda and have a chat wtih Simone, just to see if he is going to get any better deal, than Toyota Prius. Simone had worked his magic again, and my friend drove away with Honda Civic Hybrid.I would also like to thank Nelson, Frankie, Raz, and Victor who helped us in closing the deal and getting through financial formalities.

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Mamabear3

13 de dic. de 2010

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My husband and I were looking for a used Odyssey, and were impressed with the websites prices and selection. When we got there, we were given a "New Car" specialist, who seemed to be annoyed that we wanted a used one. We gave him a list of the models we were interested in seeing with a list of our top 6 choices. Out of that list, only one that we were interested in was available, but first the salesman insisted on showing us an upgraded vehicle that we had already told him we weren't interested in. That car was dinged and scratched all over the place.The second car he showed us, which was on our list, was great, and we thought that it might actually be the car for us. However, we tried opening one of the power side doors, only to find out that the door did not close even with pulling it. The salesman tried to act like it was our fault that the door was broken.He told us that if we were interested in buying the car that he would have his department fix the car. We were still considering it at this point, until the negotiations started. We thought that since the car was already broken that they would be willing to work with us on the price. No dice.Our salesman told us that since they had already made their numbers for December well over, they didn't really need our business. They offered to take $500.00 off for the inconvenience of the door being broken, but that we would be responsible for the $695.00 Prep fee, which is essentially a really expensive car wash. THEN they were going to charge us a $1000.00 fee to certify the car, which means that once we signed the deal they would then make sure that the car was in good condition. I certainly am not comfortable buying a broken, used car that wasn't checked out by the dealership. Why would they bother to put a broken car out on the lot in the first place? I had heard from other people not to go there, but I like to see things for myself. In this case, they were right, and I will certainly let everyone know about my awful experience at this dealership.

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Abella

13 de dic. de 2010

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Buying a car can be a very uncomfortable experience, but that was not the case at Planet Honda. It was a very easy and fun experience, Shawn was very knowledgable about the car i was interested in, patient and very funny, I was surprised how fun it was buying my first CRV. On top of that i am very satisfied with my car. I never once felt pressured to buy, or add extra's it was all up to me. The finance team was great also. I will reccommend any person looking to buy a new or used Honda to go to Planet Honda. By the way the used car sales person Raymond Meza was also easy to work with I was going to buy a used car first but decided to a get a new one, he introduced me to Shawn.

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Maritzah

13 de dic. de 2010

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The experience we had on our CRV purchase was just phenomenal, our customer service rep walked us thru the whole process making sure we understood everything before we bought the car, the patient and dedication offered to us were two ingredients that made us feel confidents to make the desition of our lives. Thank you Planet Honda and thank you again Alejandro for your Wonderful customer service skills, that includes the patience and dedication for the customer's satisfaction.

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loysebastian

9 de dic. de 2010

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Thugs..Sheer waste of time and money . My story is very simple. Had conveyed the OTD pricethat i had on accord Lx 2011 from another dealer.After confirmation mails from Alex saying thatPlanet honda will take $250 off the lowest dealerprice offered on the same model and that they honortheir offers 100%, i went to their dealership onNov 30.Got to meet Alex, who introduced Jerry to take us tothe car needed. After much hassle of walking, driving toanother slot and test driving the car, we had decidedupon the car.Now comes the best part. We sit with Jerry who takes my mobilewhich had the other offer with amount splits constituing the OTD , to hisinvisible manager. After a while he comes down and says "you knowwhat , i will buy a car myself at this price."I told him that we had clearly communicated this to Alex over emailsand why didnt she tell all these and we wouldnt have bothered toturn up at Planet Honda. Jerry is like, no we cant honor this price,show me the hard copy of the other dealer's vehicle papers showing Vin No and other prices. Despite showing Jerry the evidence of other dealer's committed pricesent to me over email with all charges split and listed, and questioning him on the commitment made by Planet HOnda over email,Jerry wouldnt say a thing..He would just sit and say i cant dothis. he also said that dont get mad at me , i am just an employee..Despite several requests to meet with Alex or his manager, wewere not taken to any higher people. When we walked off from the table, Jerry showed his displeasureand behaved rude which reflected the actual character of this dealer. That is "make fake promises, lure the customer,pressure him and make the deal at their price" ...Jerry may have thought that we will come back andbuy the car since it was monthend. THanks to planet honda,we now know there are very few honest dealers and you are not one amongst them.

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sage1

9 de dic. de 2010

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Excellent service, our salesperson was incredibly knowledgeable and helpful. They walked us through the entire process with patience and we left feeling great about our purchase. We felt we got a good price and at no time did we feel pressured or treated with less than total respect.

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somore_somore2

27 de nov. de 2010

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I am a retired law enforcement officer, was very impress with attentive and professionalism planet Honda staff [SHANNON,PAUL]shown towards my purchasing experience at Planet Honda.I had no intention to purchase my vehicle on 11/20/10, the above employees professional conduct help me to make my decision so early with my purchase. I would recommend this dealership to all my relatives and friends. SHEILAH N.

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bhc13

22 de nov. de 2010

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I normally abhor the car buying experience. However, I loved working with Frankie. He made the car buying experience very positive and professional. I would highly recommend buying a car from Frankie!! He understood our concerns and worked with us to get a deal that was mutually beneficial. Very impressive!!

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bksundar

19 de nov. de 2010

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I had a very good experience as far as buying a new Honda Pilot LX 4WD SUV from Jerry is concerned. He is an excellent employee and pleasure to deal with. He followed up all the time , eventhough I had to wait more than a month for my Burgundy LX Model to be available (8/28/2010 to 10/09/2010)I cannot say that about his boss on the day I bought the car. That guy had some attitude issues. I have still not received my permanent registration on Nov 19th, even after my temporary registration expired Nov 9th. I sent a friendly email to the General Sales Manager Eddie, but so far no response. I hope he takes care of the delay to my satisfaction. The sales part was excellent - but follow up has been very very average. Not at all happy about that.

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jv5711

17 de nov. de 2010

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The dealership was very friendly and eager to assist me with my needs. The sales person Jim Jones was more than courteous to work with my finanical needs. I will recommend people to the delaership and especially to the sales person who deserves applause for being a great person. I know how vaulable feedback is becuase I work in the retail business and we also strive to ensure all customer leave my store completely satisfied as I have.Thanks again...

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sanjaycv

16 de nov. de 2010

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I have been looking out for Honda Odyssey Touring Elite 2011 model & after thorough research have been talking to 3 dealers over the Internet of which Planet Honda was one. I received aggressive pricing from all 3 but Based on the emails exchanged with Alessandra & the follow up / commitetent offered by Planet Honda in their ability to match or beat any competitors pricing I decided to visit them yesterday as they told me that they would have the model requested available soon. Alessandra promised that her General Sales Manager would be able to beat & offer me the required pricing. But when I visited them Alex got me hooked on to one of their Sr Sales person Frank Talarico instead of her General Manager & she siad that he would be able to help with everything I needed. Frank helped us see the new Odyssey 2011 model & expalined the details well. And then when we sat down for pricing negotiation the 1st thing they said was that they cannot offer anything lower then the MSRP. Then I showed them the internet pricing that was offered by them which was $2000 lesser then MSRP & the other dealers internet pricing which was almost 3000$ less then MSRP. Aftyer evaluating both they said that they could not match the competitors pricing but somehow they agreed to match the offer made by them over the internet which was still $1000 higher than the quote given by competition. So the written claim put forth by Planet Honda in their email correspondence to self stating that they can beat or match any competitors pricing is completely false. They also had claimed that after buying a car from Planet Honda if we get a better offer from another dealer then they would refuund double the difference in Cash which I now doubt because if they cannot meet their 1st clainm how would they stick to their 2nd claim. And I had to walk out of the dealership yesterday & wasa waste of time visitng them. I really appreciate the follow up made by Alessandra as she has been consistent & honest in her approach but apparently Planet Honda could not keep up to the commitent offered by them & failed their Internet sales personnel.

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vickijeff

10 de nov. de 2010

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I have given Planet Honda top scores b/c my salesman made purchasing a car a very positive experience. I'd been to 2 other Honda dealers prior to this, but Planet Honda was the easiest to deal w/ and the fairest in price for both the new vehicle and my trade-in. The staff is friendly, courteous, and not pushy. In addition, I was able to inspect my new vehicle from top to bottom before accepting it. Great dealership!

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schmooksmom

10 de nov. de 2010

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Danny was excellent. A dealership is only as good as its salesman. Danny went above and beyond for me. If all of the salesman were like Danny....Planet Honda would be a gold mine.If anyone is looking for a car, ask for Danny! You will be in great hands.

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mcarmel

6 de nov. de 2010

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Planet Honda was very pleasant to deal with and feek I got a reasonable deal. My only minor complaint would be the car was not delivered with all the interior price and warranty stickers removed. But this was not a big deal. Also, I was not made aware of the prior minor accident the car had listed in the CarFax but it turned out to be a minor fender bender. It would have been more confidence inspiring if they were up front about it. All in all, I was very pleased with the experience and I would recommend them.

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mikew732

6 de nov. de 2010

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My wife spent entire afternoon on phone with saleperson negotitating a deal. Everything was agreed upon and they said "Come on in sign the paperwork and drive home you new car". Upon arrival manager (baron ringler) said quoted price was not valid, and they dont give price quotes over the phone. I was standing next to my wife during evey conversation she had with the salesperson and told them what was said. Baron Ringler said "all phone calls are recorded, we do not give out prices." I told him to check the recording. He was gone for about 20 minutes and the female saleperson came back and simply said. "I'll give you a ride home" Baron Ringler (coward) was afraid to speak with me about the recorded phone conversation. I found him and asked him about the phone calls. He said the price agreed upon could not be honored. I then asked what price I could buy the vehicle for and he talked to some other coward loser manager type, came back and gave me a price over 3000 dollars more than original quoted price! He never apologized or made any other offer or gesture to help rectify the situation.THIS DEALERSHIP BLOWS AND IS STAFFED WITH COMPLETE COWARDS. DO YOURSELF A FAVOR AND STAY FAR AWAY FROM ANY OF THE PLANTED HONDA DEALERSHIPS

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jayeli325

5 de nov. de 2010

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Felt very rushed when the salesmen let us take the car for test drive. Only drove for 2 minutes. Had very little time to check out the vehicle. The rushing stopped when we sat at the sales desk. They dealer offered us $2000 less than the value of our trade in. We did reach an agreement on the trade in. Then put an additional amount down on the suv we wanted. We sealed the deal and then had to wait for finance. Once in finance we were rushed again..ended up signing a deal for 28000 on a car worth 19995 online. Charges were added to the price..over $3000.00 and we were doubled taxed. Long story short. Io noticed the mistake the next day and tried calling the dealer. Left messages and called for 9 hours until a sales mgr actually tried helping me. I had to go back the next day to have charges clarified for me. When I left $4000 was taken off the price. If I never said anything I would have been ripped off. I do not recommend this dealer

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ketan_sshah

2 de nov. de 2010

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Jerry was extremely helpful and courteous in all ways. There was no pressure to buy. We told him what we wanted and he tried his best to get that. I would recommend him and the entire dealership.I would also say that Planet Honda you need more sales person like "Jerry"

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jsup

1 de nov. de 2010

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After a horrible experience at another local Honda dealership, my wife & I were very hesitant and cautious about going to another dealership. However, our experience with Alejandro put us at ease and proved to us that there still are people in the car sales business that truly care about the customer. From our initial meeting, Alejandro listened to us as to what type of Ridgeline we wanted, vehicle color, accessories, etc. He didn't try to put in something or sell us add-ons that we were not interested in. We negotiated a fair price without the typical haggling. Alejandro walked us through the entire process and was always upfront with us. Planet Honda, you need more sales people like Alejandro!!! We will certainly be back as long as you keep professional sales people like Alejandro...

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robdalziel

1 de nov. de 2010

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This dealership is superb. I am a senior citizen- and have never had an experience like it. 20-30 salespeople, music , friendly approach, good price, etc.- nothing could have been done better. Steve and George clearly wanted my wife and I to have a good experience- and we sure did!

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ebatista

1 de nov. de 2010

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Very helpful sales man and not pushy at all, which my husband and I liked. We told him what we wanted and he tried his best to get us exactly that. Very friendly, cheerful and made us feel comfortable. I would definitely recommend Steven March to friends and family. We are very happy with our new car :)

JC

James C

1 de nov. de 2010

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It was a pleasant experience. No pressure to buy; just much information. Yaw respected my request to take a few days to think about whether or not I was interested in purchasing a new vehicle. Because of his attitude, I decided I would purchase a vehicle and I would buy it from him.

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fmontero

31 de oct. de 2010

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Superb Honda dealer with a keen eye on providing a great customer service experience. We were assisted by Mr. Steve March at this dealership. Mr. March was very professional and did not rest until we were provided with an ideal lease package. This is our second lease with Planet Honda and it would not have happened but for Mr. March's persistence in contacting us to reach a deal. Our first attempt to lease a Honda Crosstour was not successful back in September of this year because our finances were strained. Nevertheless, Mr. March persitently maintained contact with us and addressed all our needs regarding an ideal lease package suited for us. We ultimately received a great price on a lease and leased our second car from Planet Honda. Thank you Planet Honda for such a wonderful buying experience!

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stevekaramus

29 de oct. de 2010

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This is the 2nd Car I Purchased from Planet Honda. Out of all the dealers I visited they were the Most Friendly, No Sales Pressure & Most Importantly Best Price Given. My Sales Person Francis Duah is one the the nicest guys you want to meet. Again no Pressure and no haggling with the price. I gave them the price I was willing to pay and he submitted it to Eddie Amorin and it was a done deal.After getting my best price I recieved a $300 Coupon in the Mail and they also excepted that without a fight. So all in all Dealing with Planet Honda it was a pleasant experience. I would highly recommend them. They are not your typical Highway Dealership.

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malavpatel

24 de oct. de 2010

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Great salesman. Good dealership, friendliness and very good overall experience. Good people to work with. Very good buying experience. very good location easy to get to. CRV is good 4 wheels SUV. Rides like car and holds the road very well. Quality work is very good.

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hanhla

23 de oct. de 2010

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We were very happy to meet Gary this week when we sought to buy a new car. He is the most professional and courteous, sales person we ever met. He listened to all of our needs and was patient when working with us on the price. He was very well informed on the Honda products and explained to us the new features of the Honda Fit Sport in great detail. We ended up making a deal on Honda Fit Sport 2010. He even went extra miles to contact our car insurance to do the paper work before we picked up the car. Definitely, we will recommend him to our co-workers, family and friends when buying a car at Planet Honda.

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redheadbow

18 de oct. de 2010

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I purchase a vehicle from planet honda last week . My sales experience was great with Danny and the sales manager Jesse they got me into a nice mini van at a great price with payments at the range I could afford . I would recommend Danny , Jesse to others they show good customer service and the finance department as well .

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nurse2

15 de oct. de 2010

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The above sales personnel were extremely helpful and courteous all ways. I would recommend them and the entire dealership due to their going over and beyond. I have never dealt with Honda dealerships and I wouldl strongly suggest this deallership to anyone interested in Honda.

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IrmaNorman

10 de oct. de 2010

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My husband and I are deaf and we want to thank you so much to Jerald "Jerry" Alexander for his OUTSTANDING help. He is very patient with us, also he understands our needs. Jerry, you are the BEST of the bestEST. Keep up a good work, Jerry. We will definitely tell our friends and family to buy only from YOU. Again thank you. Irma

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brucelawrence

29 de sep. de 2010

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I gave very high rating because the sales people were very professional and customer service oriented. I would recommend planet bona to friends and family. They also did not make me wait that long. I like my new car. It was nice to know there are still nice dealerships in the area like this one. Eddie and frankie was the best.

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Donna M

20 de sep. de 2010

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Planet Honda has been my choice of dealerships for the past seven years and I don't plan on changing because of their great customer service. Our Honda's are relyable, cost efficent and great on gas. I recommend Planet Honda to my entire family and they each had a great experience.

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vhermida0809

19 de sep. de 2010

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Eddie Amorin and Stephen March made our car buying experience a great one!!!! They were extremely friendly, helpful and professional. These two gentlemen were not your typical car salesmen trying to sell you just anything. They go out of there way to make you feel comfortable in the purchase you are making. We definetely recommend Route 22 Planet Honda, Union NJ for a stress free car shopping experience.

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diana51899

7 de sep. de 2010

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We had purchased our first car with them about a year ago. After the great service that we had at there office after owning our car for over a year we decided to go back and upgrade our Honda pilot. Fancis was our sales men but with the help of his manager Eddie they were able to satisfied me to complete my purchase. Eddie and Francis where very helpful and polite.

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rastogi

4 de sep. de 2010

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Our experience at Planet Honda was really awesome!!Our sales person Jerald Alexander was very friendly and helpful. The price we got was great and he helped us understand all the features we were getting. We are really happy with the car. We would like to recommend Planet Honda to everyone.Cheers,Rastogi family :)

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drewkarl

3 de sep. de 2010

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Francis was very helpfu. The sales transaction was very transparent. Financing Department was very helpful and flexible. The time spent was productive especially help with personalizing/customizing features on the new car. overall i wll be happy to refer this dealership to anyone

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cje

23 de ago. de 2010

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Staff is unprofessional. Once deal is make they don't care about the customer. Never return calls nor answer phones when the customer need sthem. I wouldn't recommend this dealer, not even to my worst enemy. They never contact us when some documents were needed and now I cannot use the car...Incompetents and rude!

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lennygman

22 de ago. de 2010

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What can I say. Classic Bait and Switch shop. One thing I don't get, how they can get this high of a rating on Dealerrater.com I would not be surprised if dealers at their spare time get on this site and enter good reviews. Spoke to two people before coming over confirming the car I wanted was in stock. When I came in, they got nothing on the lot. Claimed some are coming the following week. Even their website shows cars in inventory but they are not on the lot. I suggest not to read too many good reviews for this dealer that you see on this website. I can't imagine they are capable of doing good, clean business. I mean at this time of slow sales, why would you risk getting a customer pissed. Whatever, you can try your luck. I did not have any with these guys. It all comes down to them willing to sell the car or not at a certain price and that I can understand if they try to add some useless junk to the final paperwork, but knowing your inventory is important and making people waste their time in hopes they can push you into buying once you get in, that is just sad. The atmosphere at the place is nothing less then a zoo. Loud music was playing, people shouting I guess they tried to play psychological games in edging people into a Buy. The base car price we agreed upon on the phone with the sales guy was 2k more at his initial offer. Got up and left. Thanks

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Will_Yang

21 de ago. de 2010

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Planet Honda is one of the best dealers in NJ due to their outstanding services and very competative prices. When they offer you the best price, it is realy the best price - no hidden fees or any other surcharge you never heard before. Today I reached a very good deal with Planet Honda again and bought my second new car from the same dealer. Thank you, Planet Honda.

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stesta

20 de ago. de 2010

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This was a great experience buying this car - I think that Steve the sales person was very professional. He expalined every detail of the proceedure and I was able to drive out of the dealership with a new car within a few hours. He called the next day he was at work to find out how everything was and then followed up with another call a few days later.very good serviceThanks

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natchez123

19 de ago. de 2010

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I decided to do my used car shopping at this dealership because they had low advertised prices and also great reviews on DealerRater. I had called up to make an appointment to look at one of their cars, and they were ready for me when I got there. During the beginning stages of my visit, I was pleased to find that the salesmen were not pushy. Jim was very professional, helpful, and friendly. He offered lots of information, and I did not feel rushed at all. They didn't even require, or ask for, any contact information or identification until after the test drive when we were talking money. It took a lot of work to talk the price down - they seemed to be very determined to keep the price exactly where it was advertised on the internet (which was lower than the sticker price on the car), claiming that this was as low as it could be. However, after awhile, we got the price down to a place where I was very happy. While I definitely felt pressure from their side during negotiations, it was far more comfortable than some other places I have been to, and I would definitely recommend Planet Honda as a great place to shop for a used car. When negotiations were over, Jim was very friendly and patient as he helped me complete the sales process.

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diannsch65

19 de ago. de 2010

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Salesman was extremely helpful,friendly and informative. Very honest and down to earth.My car was delivered quickly and in a timely manner. When we first arrived, we were able to see a car immediately and take for a test drive. The salesman took a lot of time going over all of our questions.

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diannne

19 de ago. de 2010

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We received exceptional service, the friendliness helpfullness and knowledge of the sales consultant Fransis Duah was very outstanding along with the sales manger,Chigbo, he checked to see if are receving ok service. We were impress. We are very please with the service we received. We would definatly recommed the the Sales Consultant and sales manager along with the General sales Manager Eddie Amerin.Dianne and Joyce Mossop

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aluthers

13 de ago. de 2010

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Professional, courteous and pleasant new car sales team. I procrastinated on purchasing another car for 5+ yrs because I cringed at the thought of the haggling/negotiation process, with all the back and forth. After 3 mths of research and searching, I returned to this dealership to purchase a car for the second time (after 13 years!), because of my previous experience with them and the price quoted was much lower than that of local competitors. Purchased a new 2010 Honda Accord the next day, at the price quoted and drove off in approx 2hrs, with ease. Senior Sales Consultant, Francis Duah's tone was so comfortably professional, I felt like I was chatting with my brother vs. closing the deal. The car inspires over-confidence though...I almost got a speeding ticket my second day on the road! I hope my next car purchasing experience will be just as flawlessly, stress free. Loved it.

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Hillou

12 de ago. de 2010

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Went in to dealer tonight with a lease to turn in from another car maker. Was WAY over mileage and some wear and tear...this dealer worked with us, went above and beyond to get us a GREAT deal on a new lease! At a monthly payment that was within our budget...i.e. saved our lives!! Friendly, fast and efficient...LOVE these guys!! WILL do business again at end of new lease!

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CosmicFlow

10 de ago. de 2010

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A car dealership that not only promises but delivers professional service backed by honest salespeople who look forward to ensuring that prospective buyers leave as satisfied customers. Definitely the type of atmosphere anyone would want to buy/lease a new vehicle!

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Peterson908

8 de ago. de 2010

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Francis Was a great salesman! Friendly and compassionate! He got us a deal that I really didn't think he was going to be able to do. We were out of there within a few hours. He really knows what he is doing! I love my new Civic! Purchased August 4th 2010.Phyllis & Kerry

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Awan

7 de ago. de 2010

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He was a great dealer to work with.Kaleem helped me to pick out one of the best cars that is convenient for me and my family. He has a great knowledge about cars which will help an individual to buy one of the best cars. Kaleem has a great way to approach people into buying cars which will help the company to make a lot of profit.

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prafullpat

6 de ago. de 2010

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We had a great experience with this dealership. We purchased a Honda Odyssey from these people for a great price along with exchanging one of our own cars. Overall the transaction went smoothly. If I were to do business with this dealership again I am sure it would go just as well. Not to mention we were especially happy with our salesman Kaleem. Thank you very much.

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2010 Honda Civic

3 de ago. de 2010

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So far so good. Bought last year's model on 7/31/10. No hard sell. Frankie showed me what was on the lot and answered my questions. Honored the internet quote they'd sent ealier in the week with no games or excuses.Watch the invoice! I left $300 on the table that I didn't need to, but that's my own fault. Overall I ended up spending less out the door than I had budgeted for. Do your research and know what you want to pay and you'll be fine. Negotiations were polite and professional.I hope the service department is as easy to deal with as sales. I'll post another review after my first visit.

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awc713

3 de ago. de 2010

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Francis and the entire team are very easy to deal with. They are very consumer friendly. My wife and I traded in our Civic and pruchased a 2010 Civic with ease and fairness. We are very happy with thier attention to us the customer and our needs.We really love the way Palnet Honda instuucts their employees to use the best customer care and it shows.

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jalonsomano

2 de ago. de 2010

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This is a friendly place. They treated us with professionalism and in a very comfortable atmosphere. They explained all the questions we had about the car without feeling any pressure. They answered all our questions and overall we feel satisfied with our new car.

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Chazmolio

1 de ago. de 2010

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I'm a 50-something who's been buying/leasing cars for for 25+ years... this was, without a doubt, the most pleasant leasing experience I've ever had. Did my research on the internet and Baron responded first, with the best rate of the 8 dealers I contacted. Arrived at the dealership, and with zero runaround, Baron referred me to Frankie, who worked with me to complete the transaction quickly, without drama. An hour and a half later (had to prep the car!), I drove off the lot in our new Accord.Can't speak for the quality of repairs/maintenance at this point (just got the car 2 days ago), but it looked like a good setup, and if their sales process is any indication of their shop work, I'm in good hands.

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salt57

31 de jul. de 2010

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I gave superlative ratings to Planet Honda because they earned it. Salesperson, Frank Talarico, aka, Frankie, was from the onset, attentive, he introduced himself immediately,next he listened to me as I described my needs/wants, and then he delivered. Frank de-stressed the entire car/finance shopping experience. Frank was personable, knowledgeable, and provided comprehensive service.Additionally,Tabitha, aka Tabi, was very comforting/encouraging during our phone and email communication, which made coming into a car dealership easier.I will recommend Planet Honda to everyone I know !!!Thank you Planet Honda, Bravissimo!!!!Naomi Bamgboshe

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gustav

30 de jul. de 2010

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The sales team was cooperative, no high pressure. The dealership matched competitive pricing that we got from the web. We bought the car we came for and feel that we paid a good price, based on web-based comparative information. We bought the car near the end of the model year, on the next-to-last day of the month and came prepared with information from the web on the distribution of prices for the exact model we wanted, email price quotes from two dealerships, and the dealership's own email statement that they would match prices. Prior to buying this car, we had visited 5 dealerships from three different manufacturers. We feel that this preparation helped a lot.

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Amabile Ricciardone (Maybelline)

30 de jul. de 2010

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They treated me with the utmost respect, dignity and honesty. They went above and beyond the call of duty to satisfy my needs. All my questions were thoroughly answered to the best of my understanding and no question was left unanswered. They were patient, kind and courteous. I had previously purchased a Honda from another Honda Dealership (VIP) and was left very dissatisfied with Honda. I then visited 5 other dealerships in the area including Nissan dealerships and was treated poorly. I decided to give it one last try with Planet Honda. I was very surprised, delighted and satisfied with the treatment I received from them. Their EXCELLENT service should be rewarded and I will recommend Planet Honda to everyone I know. I have purchased many new vehicles in my driving lifetime, but I have never been so proud to drive my Honda Accord as I do now because of the way that I was treated. I feel very strongly that all three gentlemen that were involved with my purchase should be promoted!

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Roserobin

29 de jul. de 2010

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Salesman provided very nice and personalized service, and the financial manager made it happen. I was all set to lease, but ended purchasing a really great vehicle. I have finally found a sedan that I feel comfortable driving as I've been a long term SUV owner. I highly recommend this dealership as they have a term of personnel who work very hard to give the customer what she wants.

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linca973

29 de jul. de 2010

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I have been with Honda since my first purchase with them July 2007 and they have accepted me as part of their Honda Family. They have provided me with excellent service and a great deal on my lease renewal for a second time. I plan to remain with Honda for sometime to come and I highly recommend them to anyone looking to connect with a great car dealership family. Thank you Honda.

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Hesarebel2

27 de jul. de 2010

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As soon as we pulled up the salesman met us at the door and greeted us. He then asked us what kind of car we would be interested in,and then asked if we were interested in buying or leasing. After picking out a few cars we would be interested in, we were given a test drive. After agreeing on a car. we went into the showroom and began going over our buying or leasing options. The manager came over and introduced himself. Both salesman and manager were very friendly and very courtious. It was late evening,so after making a deal we said that we would like to go get something for dinner and would come back to pick-up the car afterwards. The manager offered to buy us dinner,something I never expected. Anyways,We got the car we wanted at a great price and we would recomend Planet Honda to everyone.

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eleshak

23 de jul. de 2010

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Stephen March was a great Sales person to work with. Stephen has a great personality and i felt very comfortable working with him. He seemed honest and was knowlegable on the vehicle i was interested in. I was pleased with the deal i got. I got free pizza for lunch :), which was really good... I would recommend this dealer and Stephen March to you. I got the 2010 CRV i luv it... Honda's are great vehicles. I had a Civic before and had no problems with it... I'm a HONDA girl :)...

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koze1

23 de jul. de 2010

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Turned in my Jeep lease (early ) for a Honda Pilot. Frankie greeted me at the door of Planet Honda and was a pleasure to work with. Very thorough. He explaining everything about the new lease and about the Pilot. Very nice young man...very professional and not overbearing as some car salesmen can be. I have already recommended Planet Honda to two friends and a family member and told them to ask for Frankie.

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buloyman

21 de jul. de 2010

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The customer service is amazing. They're willing to work with you and what you have. They really try to help you, not just get money out of you. The people that i have spoken to to were very friendly and very patience with me even though i asked a lot of questions. Overall it was a nice place filled with friendly people. I would recommend this dealership for anyone who wants good service when buying a car.

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kittywilson

21 de jul. de 2010

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They called to say they had the truck we wanted and would give us a price $500 lower than the quote we had received from a different Honda dealer. Just print out the quote and bring it along. When we got there, we were told there had been an inventory mistake and they only had the more expensive model (which they knew we didn't want - but they tried anyway). We felt tricked and annoyed. Then the double talk really started - they said they actually HAD the car which they had originally promised - but it was a demo. We could have been ok with that, but when they showed it with sand and beachtoys in the trunk and a baby seat in the back - AND 1500 miles on it, we were wondering exactly what they were up to. We decided to negotiate a lower price if we purchased the truck (because of the 1500 mileage) - and instead we were told that they were not going to honor the quote we brought with us - that it was no longer valid and they upped the price by $1500 instead - we were speechless. Needless to say we left abruptly and caution everyone to beware of this dealer's tricks and lies.

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kate123

21 de jul. de 2010

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My daughter and i were recently in the store and purshased a 2010 honda civic. My salesman (frankie) went above and beyond meeting my requiurements very helpful answerd all of my questions and worked his hardest to give me the best price i feel as well as the floor manager eddie. i was very satisfied with this store i will be recomending it and will continue buying hondas. thanks bridget

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psellitti

21 de jul. de 2010

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Ed Amoran & Joe could not have made my experience any more pleasurable, their knowledge and professionalism should be commended.The whole staff treated me and my family wonderfully, especially Ed Amoran. I have and will continue to highly recommend Planet Honda to anyone I know looking for a good deal and a great experience... Thank you!

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Andy20100

17 de jul. de 2010

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I am in the Real estate Business and I work with foreign hires for international Companies. I sometimes have to help purchase Automobiles for clients where English is second language. I have found this dealer to have the best prices, inventory and willingness to earn your Business.

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anito

9 de jul. de 2010

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I placed a $500 deposit on a used car and when I came back to finish the transaction the car was not available anymore; sales rep didn't know what happened to the car and tried to sell us another car. I haven't received my money back as of this time.

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ntgiordano

6 de jul. de 2010

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My experience at Planet Honda was perfect for purchasing my first car. The staff was friendly and was willing to negotiate for an appropriate price. They also honored the online price from a car search website. I drove away in my new Honda very happy with my experience! I would definitely recommend this dealer to a friend.

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cgs08

24 de jun. de 2010

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I wish I had nice things to say about this dealer. The purchase went well but the customer service since has been horrible. People don't answer their phones, they don't take care of their customers needs and concerns. If you actually get someone on the phone they belittle your concerns as if they are not important and act like your "lucky" they are helping you. The rep even blatantly lied to us about being at work. It's pretty ridiculous. All we want is to move on with our lives and we are stuck waiting for this dealership to get their act together. I don't understand how they could have won a customer service award at any point because I have not received this "award winning" customer service at all.

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janetr

24 de jun. de 2010

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Very professional and excellant customer service. I was assisted immediately and Steven showed me different cars based on some of my preferences. There was no pressure and the price was excellant, especially for the quality of the car I wanted to lease. With the help of the sales Director, Eddie and the sales consultant, Steven, they were able to place me in a car that was within my budget and exceeded my expectations. The dealership was clean and all the personnel were friendly and attentive. The sales consultant assisted me in emptying my old car/lease and removing the license plates. After I completed the finacing, Steven reviewed all the features of my new car, introduced me to the maintenance department and set the radio presets to my favorite stations. I have purchased/leased many cars from different dealerships throughout New Jersey, but Planet Honda and specifically the 2 gentelmen that made the deal possible, was by far the most pleasant and "painless" experience I've had. I will continue to give them my business for future leases because their customer service and value is the best I have come across.

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Nana3

21 de jun. de 2010

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Purchased a car on 5/31/2010..ever since its been a disaster...one inconvience after the next, including missing a day of work..Unfortunately I cannot even enjoy my first new car. I will never purchase anything from this dealership again. I spent hours and hours at the dealership. Satisfying me as the customer was the last thing Planet Honda cared about...getting a car off their lot was all that mattered

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dealer111

18 de jun. de 2010

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Great service, kind staff, and great prices. If you want to buy a Honda, this is the place to go for the best prices. Financing offered us a great deal as well. Visit this dealership before finalizing any offers.

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rosatheam

4 de jun. de 2010

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I lease a CRV-Honda 2010 on Monday, May 31. The service I received exceeded my expectations. The Staff and managers were all very friendly and pleasant. Victor Okani went over all the options I had which made it easier for me to decide to buy the vehicle I got. He also took his time to go over all the features of the car with me. He made sure I was satisfied and comfortable with the car. He patiently answered all the questions I had and offered the best deal I could not get anywhere else. He even took his time to make a follow up call the day after the purchase to ensure everything was ok. Also, the sales manager Chigbo, was very resourceful and worked out a good deal for me to be able to lease the car. I truly appreciate the excellent service Planet Honda has provided me. I will definitely recommend my friends to visit Planet Honda when considering the purchasing of a car.

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gabrielf81

2 de jun. de 2010

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I purchased a used Honda Accord back in 2007 and got a flyer in the mail with a promotion to upgrade to a newer car at little to no cost. I went down to see what they had to offer and the sales lady Dee Dee was actually very nice. Naturally she was persistent that I complete a sale today although I had made it very clear that I was not going to complete a transaction today and wanted to find out the trade in value of my vehicle and the price of a potential new vehicle. Dee Dee was actually very nice and not too pushy but when she went to her manager to see what price she could get me on a newer vehicle, the manager suggested I take the car home for a few hours and come back and close the sale.I mentioned once again that I had no intention of completing a transfer on the very same day. He came over to the desk where I was sitting and looked very agitated. He said he could only offer my $3,000 for my trade in and when I asked hime where he got this number he said it just was. He did no research and clearly pulled the first number that came to his head. When he saw I was resisting his ridiculous offer he began to make sarcastic remarks and told me to go elsewhere. He said if I didn't know what I wanted than I shouldn't be wasting his time. He said I could come back when I was ready to make a deal.He was the most unprofessional sales person I have ever met. They clearly use bullying tactics at this dealer to pressure potential buyers into making snap decisions. This is the last time I will ever step foot in this dealer.

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adrianavallejos

30 de may. de 2010

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I recently purchased a new car from Alejandro. The service he provided to me was excellent. I been trying to purchase a new car for a couple of months now. I been to multiple dealerships, was helped by a lot of sales rep, but none of them had the customer service skills like Alejandro. I am definitely going to recommend Alejandro and the dealership for future car buyers.

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sss535

28 de may. de 2010

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I had a very pleasant experience dealing with Planet Honda. The sales reps was very knowledgable about the vehicle and the competitor cars in the same class. He was able to point out the advantages of the Honda versus the other makes we were considering. The negotiations and sales process was very smooth and quick. Overall, the entire exprience was very pleasant and smooth. I would highly recommend this dealership.

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RoseSignet

26 de may. de 2010

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I worked with Francis Duah in leasing a new car for myself. He worked very closely with my family (my father specifically) to make sure our needs and wishes were taken care of. Once I selected on a car model and color (a very popular choice) he went out of his way to secure a car on the lot for me. The sales team I worked with (I.e. Francis Duah, Eddie Amorin and Ehigbo) were extremely knowledgeable about Honda's line of cars and special features. As a first time car buyer I had several pointed questions for Francis. He answered all of my questions with patience and kindness. I'm extremely satisfied with my purchase. I'd work with Francis and his team again in a heartbeat!

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jweiss627

26 de may. de 2010

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This is my second Pilot from this dealership. Just like the first visit, from the moment I walked in until the time I drove off the lot, my experience with everyone involved was actually a "10". From the general manager, Ed Amorin to my salesman Teddy, I was treated with respect. All my questions were answered and the entire process of buying the car was explained to me. I received a follow up call to make sure I was happy with the Pilot and if I had any additional questions. The staff was kind and courteous. I just have to say again, the general manager, Ed Amorin, assured that the deal was handled with the utmost of care. He went above and beyond to satisfy me, the customer. His dedication to your business is a true asset. I have and I will recommend my family and friends to see Mr. Amorin. He makes the experience of purchasing a vehicle a pleasant one. Regards,Jeff Weiss

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salwashafik

26 de may. de 2010

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We bought a 2003 acura. The sales person, Mina, was excellent in his service and was very knowledgable in both the car products as well as the overall process of purchasing a car. Paul, the car manager, and Jamie were both very pleasant and a pleasure to deal with. All persons involved made our whole car shopping stress free, comfortable, and satisfying. I will recommend this dealership to my friends as well as recommend they ask for Mina directly. If it wasn't for the sales person, Mina, knowing the products so well and answering all of our questions in detail, we probably wouldn't have been able to make the purchase. In addition, it is very refershing to deal with management personals that know how to treat the customer and make the customer happy. Thank you all.Salwa

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jweiss627

15 de may. de 2010

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This is my second Pilot from this dealership. Just like the first visit, from the moment I walked in until the time I drove off the lot my experience with everyone involved was actually a "10". From the general manager, Ed Amorin to my salesman Teddy, I was treated with respect, all my questions were answered and the entire process of buying the car was explained to me. I received a follow up call to make sure I was happy with the Pilot and if I had any additional questions. The staff was kind and courteous. I just have to say again, the general manager, Ed Amorin, assured that the deal was handled with the utmost of care. He went above and beyond to satisfy me, the customer. His dedication to your business is a true asset. I have and I will recommend my family and friends to see Mr. Amorin. He makes the experience of purchasing a vehicle a pleasant one. Regards,Jeff Weiss

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outdoorbetty

15 de may. de 2010

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I was highly recommended to Planet Honda by a good friend. I had been in the hospital on bedrest from February 18 on and gave birth to triplets on 3/6. My kids came early so they were in the NICU and had been for eight weeks. We knew we needed a minivan but with all the craziness in our lives we had not been able to get one.I went to Planet Honda and met with Eddie the sales director who listened to my needs and then put me in the capable hands of Steven March.Steven worked with my budget, the requirements with triplets and had many good suggestions too. That very same evening I drove home in a new Honda Odyssey Minivan. Steven stayed late to accomodate me and the crazy schedule I was dealing with, he helped me clean out my car and put my belongings into the new van and made a point to show me the car and make sure I was comfortable before driving home. I left the dealership at 11:45 pm and Steven was still there - he really was amazing.What also impressed me was how nice everyone else was too. While I was waiting for paperwork to be completed many of the folks came over and congratulated me and spent time talking with me. They are a great team and everyone was very nice.In a time where customer service seems to have disappeared it was a great relief to find it at Planet Honda and with Steven. He really helped me out in a time of need.

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ANT2103

13 de may. de 2010

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I went into the dealership looking to lease my first car. A gentleman by the name Alejandro assisted me in doing so. He was very knowledgable, professional and knew just the right questions to ask to get me thinking about what I was looking for. He took his time and made sure I was the top priority until I walked out of there. He helped me to find a car that I would love and a car that fit my budget. It was a very carefree and relaxing process. I recommend this dealership for anyone getting a car. If you do stop in remember to ask for Alejandro I am positive he will be of great assistance to you!Sophia

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Kristinatoto

10 de may. de 2010

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Planet Honda is a truly wonderful and friendly place to buy/lease a new car!!! Francis Duah, Senior Sales Consultant was extremely personable and very accomodating. Francis made the entire process comfortable and continued to follow up with us even after the sale to ensure our complete satisfaction!! Eddie Amorin was extremely reliable and consistent prior to the sale and on the day of the sale. Eddie really helped make the process smooth, satisfying and fun. Mr. Hernandez was pleasant, and helpful with the paperwork portion of the sale. Overall, the Planet Honda Team made our experience pleasurable, pleasing and extremely customer friendly and focused!!! Planet Honda is not only A Fun Place to Buy a Car but all about Satisfying the Customer and making the Price Right!!!! Thanks for an enjoyable experience ~ I always have, and will continue to recomment Planet Honda.

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anujaggaa

8 de may. de 2010

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I was looking to buy a Honda CR-V. At Planet Honda, Alejandro was very courteous, helpful, extremely professional and knowledgeable. He provided a great service, gave a good rate and even made sure everything was in place when I went to get the car next day. I liked how the car was cleaned and ready for me in the parking with my name tag on it. Alejandro even followed up after couple days to see how I liked the car. I absolutely LOVE my new Honda CR-V. I had gone to the other dealership - Open Road Honda and the sales person even refused to give me a test drive. The people at Planet Honda are good and provide a pleasant and comfortable experience of buying a car. Overall a very good experience. I'd absolutely recommend Planet Honda and Alejandro to all my friends and family. Thank you for a good service and a memorable experience in buying my first new car!!AJ

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dh2004

30 de abr. de 2010

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These 2 individuals made the purchase of my new car a pleasure. Honest, attentive, fair and prompt service. They readily answered all questions and they never rushed nor pressured me at all. Phone calls were always promptly returned. Finally, they made the pickup of the car quick and painless and spent as much time as I needed to show features to me. A pleasure to deal with.

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NJShopper21

26 de abr. de 2010

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In my search for an accord coupe, I visited several Honda dealers in NJ. I finally received a good price from Route 22 Honda on the the particular car and model I wanted and went with it to Planet Honda, since it had been a pleasure to deal with a particular salesman there. The salesman was very friendly and when I had inquired with him whether Planet Honda would match the current offer I had from Route 22, I was assured that it would be and so later that evening I came down to the dealership, ready to sign for the new car.Upon my arrival to Planet Honda, I was kept waiting for about 30 mins on what I believed was the contract being written up. After some time the salesman I had been dealing with walked over with one of his sales managers. The sales manager immediately told me that he would have to add another $700 to the price we had already agreed upon. As it turns out, the particular color I was looking for is nowhere to be found in NJ and Planet Honda had the last one coming in, set to arrive the next day. Realizing that I had no choice but to purchase the color I wanted there, the dealer shot the price up and assured me I woulndnt find it anywhere else. I walked out of the dealer and spent the next day searching for the color I wanted. I found the car in NY and made a trip saturday morning to make the purchase. I got the vehicle at the original price I was supposed to pay at Planet Honda, and I couldnt be happier. While the salesperson was friendly and extremely helpful, the trick the managers tried pulling on me was unproffessional and disappointing. Never again, will I step foot in this dealership. I would not recommend to anyone.

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echrisa

19 de abr. de 2010

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Christopher lured me into the dealership by saying that 'Planet Honda blows all other quotes out of the water. And, I mean, not by a little, by A LOT!' So we fell into the trap.We went to the dealership and it was about 8:20pm where we were passed off by this guy Chris to another sales person. We proceeded to wait at a DISGUSTING desk of some other sales person (not even the person who was to help us) who had already gone home for the day. I say disgusting because right in front of me was an open package of crackers and crumbs everywhere on the desk. I noticed that right behind us was a row of desks where the Finance Managers sit. They were all sitting and talking to eachother, laughing and CURSING while doing so. THIS ALL IN THE SHOWROOM! How courteous.Finally, the new sales guy arrived. He took my address and I cut right to the chase. I showed him my quote in writing and bluntly said 'if you can't beat it, I am going right to the other dealership.' He took it to some guy that was one of the Managers sitting in a row of desks right behind me.He made me wait for 25 minutes (while talking to the Finance Manager who was cursing a little while earlier) and then came back and proceeded to tell me that there is NO way that I was getting the deal that was in writing. He said that they were going to make me pay a lot more-of-pocket number I was shown. He tried to create some bs and then I thanked him and left the store.NEVER DO BUSINESS WITH THESE PEOPLE. HORRIBLE, UNPROFESSIONAL and UNRELIABLE.

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mdgam26

2 de abr. de 2010

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I have always been a Ford Mercury girl. I have had several of their cars from the Escort to the Sable and have never had any problems. Until recently - I needed a new car because mine was at the end of it's life cycle. But this time around I wanted to get the one car I always secretly wanted - a Honda! I chose Planet Honda because I knew people that worked there and it was always a pleasant dealership. First let me say - Mr. Francis Duah is the BEST! He was so professional, personable and patient with not just me but my family! He gave me his honest opinion, answered all of my questions and put me at ease. He took all the anxiety out of buying a new car. Mr. Eddie Amorin made me feel like a member of the Honda family and was willing to work within my budget of purchasing a new car. I would recommend Planet Honda to all my family and friends! I love my new 2010 Honda Civic Coupe!!! I not only got the exact car that I wanted but made wonderful friends in the process. Thank you Mr. Amorin, Mr. Duah and Planet Honda family!!!!! Maria Gamble

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brielleliz

26 de mar. de 2010

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Frank Talarico made it an absolute pleasant car buying experience. I had just come from a not so pleasant experience at Rt22 Nissan, where I have been a customer for the past 6 years. Needless to say, they didnt want to work out a good deal and the salesman was too eager to sell, so I thought Id go over to Planet Honda and see what they can do. What a total different experience! Frank took more of a laid back type of attitude, he was extremely professional, very courteous, attentive to my requests, efficient and had a great customer service attitude. In all my years of leasing, this was by far the most professional; easiest, prompt, comfortable experience yet! From the beginning to the end of my car buying experience Frank was extremely helpful, knowledgeable. I cannot give enough praise to him. I am happy to say that I feel welcomed into my new Honda family! :0) Thanks to Frank and Planet Honda for showing me after all these years with Nissan.. What I was really missing!!I will absolutely recommend Frank Talarico & Planet Honda to all my friends & family!Elizabeth Gonzalez

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plamanna

21 de mar. de 2010

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Mr. March did an excellent job with making sure I was completely satisfied with the vehicle I chose , a 2010 accord EX-L. Gary his supervisor also assisted and made sure all went well. I would recommend this dealership. It should be noted I spoke to other dealerships prior to going to rt.22 Planet Honda and the service I received was superior to the other dealerships. Mr. March made my experience a very pleasant one .

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elmojoe

13 de mar. de 2010

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after hagglin at 2 other honda dealers. . . .i worked out a good deal and they beat the 2 other dealers price by a long shot! i dont trust any dealer and the one that gives me the best price is the one that get my business. good luck and dont take no s--t from any dealer!

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topps9898

11 de mar. de 2010

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I have never had a better more honest transaction purchasing a new car. They quoted me a price on the phone, honored their word and did not play any funny games. Even the finance manager (Raza) did not try to hard sell me. I would recommend this dealership over any other. Not to mention, the price on the car was better then any where. I am a sales guy and great with numbers so I am a tough sell. I was expecting the worst going in and was absolutely surprised by their professionalism. EVERYONE SHOULD KNOW, the sales person i dealt with STEVEN MARCH is the greatest sales person I have ever dealt with in any capacity. He is honest, client focused and a man of his word. I will follow him to any dealership he goes to. He is that GREAT!!!I recommend this dealer ship to all and the trio of people i dealt with, Steven, George and Raza. Hope the word gets around because they deserve.Steve, thank you so much. Pleasure doing business with you.My purchase was a 2010 Odyssey EX

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net830

30 de ene. de 2010

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If you are looking for an honest salesman and good management, this is not the dealership for you. Three words--"bait and switch". I received an offer from this dealership that on the surface appeared reasonable, but after getting offers from other dealerships I realized that I could get the same deal for $500 less. I called the salesman and manager I was working with to notify them of the offer I received in writing and they assured me that they would match the deal and I should come in immediately. Naively, I did. After 2 hours of waiting, I was finally notified that there was no negotiation possible and this dealership did not want my business nor were they willing to match the other offer I received. I advised the manager that the only reason I came back to his dealership was because he told me that he would match the offer. While you may be reading this review and thinking it's the manager's prerogative to not match other offers, what makes actions of the management at this Honda dealership heinous is that I was told, "I've sold 30 cars today and I do not need your business." I was also told that he had other customers that were more important than me and to wait 2 hours was not a big deal when other customers had been there for 6-7 hours.For a dealership to tell you that they don't need your business speaks volumes to how they value their customers. As a customer, you expect a certain degree of respect and this dealership is not capable of doing so. While I was extremely offended at the length of time I spent waiting on the salesman as he shuffled between 3 customers, took a smoking break, and just vanished for long periods of time, being told by a manager that he had a right not to match another offer because I had the audacity to shop around it ridiculous. Why should I be penalized for being an educated buyer.Maybe if this dealership spent a little bit more time tending to their customers and not dancing to club music while their customers fend for themselves, but would not be a disgrace to the Honda name.My salesman was Julio and his manager was Mark Hernandez. They lack tact and are truly a disgrace to the profession. I am truly better off for not having given them my business.

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rczerwin

25 de ene. de 2010

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I have been doing bussness with Planet Honda for a long time. I have to say the people there are great, very helpful and easy to talk to. Frankie Talarico knows his product and went out of his way to explain about leasing. this is our fourth accord.Also the services department is great. Thank you Plant Honda for years of Great services Richard & Cathy Czerwinski

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jaeyda

31 de dic. de 2009

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First and foremost it has been a pleasure working with this Planet Honda. Everyone was very professional, friendly, and informative. I was debating if I was going to finance my car or turn in my lease for another one, but I ended up getting a new lease. Through the whole process all my questions were answered and I must admit I loved the attention...Francis was very down to earth and understanding. He actually made the whole process seem fun with all his stories and I was very happy that he was efficient and quick..Three years ago when I got a car I was at Planet Honda for 9 hours, but he had me out in a few hours.In my opinion he is one of the best sales consultants and he made sure I knew my car in and out by the time I left...As a matter of a fact I left my EZ Pass in my old leased car and he called me and offered to take care of it until I could come get it..So if you are unsure about going to Planet Honda or if you are looking, then look no more and have no doubts. This is the best dealership around!!!!!!!.Oh and by the way the best sales consultant is Francis Duah, he is the man!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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jlblack12

30 de dic. de 2009

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This was my second time leasing a vehicle from Planet Honda. The staff there was extremely helpful, honest, trustworthy and fair. I enjoyed my experience both times, and love my new Honda Accord. I often recommend this dealership to both my friends and family.

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tedtaz

7 de dic. de 2009

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You could not ask for better treatment. Everyone knew their products and cared about the needs of my wife. This is our second Honda for our family from Planet; my daughter-in-law got hers from Planet; not to mention a few folks that I recommended to Planet. For sure, we will return to Planet for future needs. We were on a tight time frame this past Saturday. Within two hours we had selected the car and we were on our way on time with the new car. We had turned in our leased Honda the same day.Steve March took tremendous care of us. Eddie followed up and Tim made sure we were satisfied. Everyone else in the organization followed up. Like I said, you could not have asked for better service. The desire to take care of customers is evident throughout the organization. The upbeat spirit, attention to detail, is self evident. Just look around the showroom. It was a busy place and it was a happy place to be. I have known Tim Ciasulli for a long time. I follow the addage that an organization is as strong as its weakest link. It's clear Mr. Ciasulli sets the tone and the bar for success at his dealership.

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svarsano

1 de dic. de 2009

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Tremendous customer service during and after the sale. Frankie knows his cars and the issues that affected me most as a customer. He addressed them and then gave me a tremendous deal that forced me to choose Honda instead of another car. Raza was thoughtful and helpful in assisting me with financing alternatives that benefited me in an important way. A great buying experience that caused me to recommend Frankie to other possible buyers.

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lshapiro

23 de nov. de 2009

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Lets face it; buying a car can be a traumatic experience. You are spending hard earned money and you never know if you are getting a good deal or seriously overpaying.Buying a new car at Planet Honda, from Autoro Ballardo and Eddie Amorin changes all that. This was my third new car purchased from these gentlemen in the past 3 years and by far the best car buying experience I have ever had. Without going into detail, I can say that the price for my CR-V EXL was the lowest possible (I priced this car at NUMEROUS dealers). And the best thing was that I didnt have to sacrifice anything to get this rock bottom price.Planet Honda is the only dealer and Eddie and Arturo are the only sales people you will need to visit. PERIOD........

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thebigfin

20 de nov. de 2009

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Frank Talarico was very helpful. He was knowledgeable and no nonsense. This is my 3rd leased car from Planet Honda. I love Honda cars. Planet Honda is great. I have my car serviced at Planet Honda and their service department is always helpful. My mother also purchased a car from this dealership last year.

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Mshershey50

12 de nov. de 2009

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I a 2001 Honda Civic from Planet Honda and when my car died I knew I wouldn't go anywhere else. Frances was very helpful in getting me a great deal for my trade in and he worked with both Eddie and Chigbo to acheive my price point. Frances made sure I was taken care of through every step of the process.

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jberrios

8 de nov. de 2009

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On Saturday, Novemeber 7th. I visited the Planet Honda Dealership in Union,NJ . I have been looking to purchase an suv with 3rd rown seeting. In the last several months I have visited Nissan 46, Lynne's Nissan in Bloomfield, NJ, and Volvo Route 17. I have been unable to negotiate any terms at the above mentioned dealerships because I owed money on my current suv. Mr Frank Talarico of Planet Honda in Union was professional, courteous and was able to finally accomodate my family's needs.We left with a gorgeous certified Honda Pilot that fit our budget. The whole process was quick and easy! Throughout the years I have purchased or leased over 12 cars between my husband and myself. This has been the best experience! Mr. Talarico and the staff at Planet Honda were wonderful. I have 2 small children who usually hate when mom and dad are shopping for cars. My daughter got to spin the "Wheel of Fortune " and actually won $25.00 ! My son can't stop raving about the complimentary popcorn and they both want to know " When will we see "Frankie" our salesman again! Not the usual response from a 6 and and 11 year old!!! Keep up the great work guys!!! Mr. and Mrs. Berrios

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rajeev_achary

30 de oct. de 2009

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Few days back my 08 Accord got damaged it's left fender and Rocker Panel. The damages were modest had a dents in Fender and some part of the rocker panel and it looked like it is repairable.I wanted get the dent/damage work done by a good dealer Body shop rather than going to a local body shop. Went to a few Honda Dealers to get quotes/ideas about fixing this damage. Most of the dealers suggested me to get the parts replaced. They said there is no option to repair it. That is the easiest way to do because they don't have to worry about dent removal and also costs much more as parts needed to be replaced and repainted. But I was insisting on to repair the damage rather than throwing away parts and getting it replaced. Planet Honda given me a good quote and they said it can be repaired at their facility and no need to get the parts replaced. Of course the quote was much competitive than other dealers and I decided to get the work done by them. After two days of work they repaired the parts and repainted the damage area. They did a good work out of it. I would recommend their body shop to other people.

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ggupta

29 de oct. de 2009

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The dealership promised me a price, had me come back, made us and kids (4 and 1 year old) wait for two hours, all through promised to honor the price and then finally said we can't. Eddie (Sales director), the guy who had personally promised even refused to talk to me.

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RRoe

26 de oct. de 2009

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I would highly recommend this dealership to anyone purchasing a new vehicle. My Salesman, Frank Talarico and the Sales Manager, Eddie Amorin were very professional and answered all my concerns to my complete satisfaction. I thought I got a great deal $$. Actually, I thought my deal was so good I returned the NEXT week and bought my wife a car.This dealership made purchasing a new car a pleasureable experience. When I picked up my car(s) the paper work was complete and the car prep was excellent. I turned the key and off I went.Definitely see this Dealer for your next vehicle...Thanks Planet Honda !!Rick Roe

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hkb1655

18 de oct. de 2009

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My nephew went with me to buy Civic. He was offered good price. But trick started when issue of financing came. My nephew left deposit of $400.00. Five days later, he got call saying car is available. When we went there, my nephew was asked to make payments and sign papers. I insisted that he should the interest rate which the manger and salesman refused. When i insisted that first show us the paperwork of financing then interest was quoted as 11.99%. We refused the deal. We requested refund of deposit. Salesman told us that the check will be mailed within ONE WEEK almost 6 weeks have gone and repeated phone calls resulted in my nephew being told that he will get deposit only if he goes there personally. SHAME ON DEALERSHIP FOR NOT PAYING INTEREST OF 11.99% ON DEPOSIT FOR HOLDING MONEY FOR SIX WEEKS.

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isr2020

15 de oct. de 2009

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I was referred to Planet Honda by a friend and it was the best experience that I have ever had at any car dealer. From the moment I walked through the door I was treated in a profesional and courteous manner. I dealt with Eddie Amorin and Frank Talarico and it was the easiest and fairest car purchase I have ever made. Recently, I had visited several honda dealers and none were as fair and customer service oriented as Planet honda. I was given a great deal right from the start and everything was explained to me thoroughly. Thanks to Eddie and Frank, buying a new car was an easy and stress free experience. I will definitely be a customer of Planet Honda for life and I will refer my family and friends there without hesitation.

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coryliz

30 de sep. de 2009

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I was very pleased with the service that I received. The moment I walkd in they were very helpful.They listened to my needs and wants & did everything possible to locate the car that I wanted. I would recommend Frances Duah 2 any of my friends n fam.

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Yeseni Alvarado

28 de sep. de 2009

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The experience that I had at Planet Honda was one of no other. I was recommended to this dealer by my boyfriend Giuliano Farina whose family have been loyal customers at Planet Honda for over 15 years. Seven months ago I purchased a honda civic which was totaled in a car accident two weeks ago and I decided that my first time at Planet Honda was such a great experience that I had to shop there again.Not only is the atmosphere at Planet Honda great, but the buying experience is also unique when you are dealing with the right people. For instance, the last two times that I purchased a vehicle there Eddie Amorin helped me through the whole process with no stress on my shoulders. Many times when individuals are in the process of purchasing a car it can get rather hectic because other salesmen try to play around with consumers as if they don't know anything, but Eddie gets straight to the point and always takes care of me and my boyfriends family. Therefore, I would absolutely recommend Planet Honda to others for an enjoyable buyig experience.

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parenti

24 de sep. de 2009

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This experience was the best that I ever had. My wife and I could not be happier with Ed and his group at Honda. I love my pilot. Everything that I needed was provided for me and more.In addition to this I sent my frind named Sal Fiorvante, who has been loyal with Toyota for a long time, and has done a massive amount of research before buying a car, well, he went and had the same experience that I had, he still can't stop talking about the Honda accord that he bought from Ed, and the great service that Planet Honda provided for him and his family.On another note, I sent my Father there as well, he just bought a car within the last month, and said that he loved working with Ed, and that it was truly a great experience from the begining to the end, the whole process was tremendous. My mothers lease on her car from queen city pontiac is up in the next couple of month's, she will now be going into a honda as well. So now the entire family is in honda.My wife's lease is up on her chrysler town and country, and we are now waiting to move into the Honda OdyseyPlanet Honda has been nothing but Fabulous to us all the way around. We are there for life.

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shawnjones908

19 de sep. de 2009

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Never have I seen a group of car salesmen work so hard to please the customer, and take a bulk of their time to assure a good deal for both the dealership and the customer. All who helped with the deal were extremly friendly from the day we came in for a quote to the day we left with the vehicle. I love the car and would definately recomend this dealership and my salesmen to anyone who needs a new or used car...Overall...Great Service, Great People, and a Great DealershipThank You!

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vsjm

17 de sep. de 2009

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I've purchased vehicles for many years and never had an easier time purchasing my Honda Pilot. Mr. Amorin handled the entire transaction in a professional manner. He worked with me from the time I entered the dealership to the time I drove off the lot. I've already reccomended to family and friends to visit Ed when its time to purchase a new car. No question, I will return to Planet Honda and Mr. Amorin when its time for another car for my family. I was most impressed that he took the time to call me after the purchase to make sure that I was happy and statified with my Pilot. Mr.Amorin is a man of integrity.

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LOUIEU

15 de sep. de 2009

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Let me start by saying I have bought many new cars and always dread when It is time to purchase a new vehicle. I am an educated consumer who does the homework and goes in to the dealer with the information needed to get a fair deal. Unfortunately most dealers I have dealt with are not that knowledgeable about their product and assume I am less than they are. This was not the case with Eddie and Frank. They both had considerable knowledge of the vehicles I was interested in as well as all of the current programs, factory interest rates, etc. I know one would say well why wouldn't they, but many dealers in the past, including a few I visited this time around either did not know or pretended so as to take advantage of me if I was really unaware of what was going on.The process was quick and painless, and not once did I feel I was being haggled or mislead in any way. They were direct and fair in their pricing avoiding the usual back and forth rhetoric you usually encounter buying a new vehicle. I walked away feeling good both financially and for the experience itself. It was by far the most stress free buying experience I have had purchasing a car or anything negotiable for that matter. Eddie and Frank are respectfull, stand up guys who I would definatley deal with again in the future and would feel very confident recommending them to anyone in the market for a Honda.

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Jaires

14 de sep. de 2009

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I would like to commend Planet Honda and especially Honda Sales Manager, Mr. Eddie Amorin, and Co-worker Sales Associate, Mr. Alexander for exceptional service provided to me and my wife on two separate occasions on recently Honda leased vehicles. In the past, I have personally owned 4 other Honda vehicles and have owned countless other brands, but I have never been compelled to write about the outstanding service provided to me, as I feel I should now. Mr. Eddie Amorin came highly recommended by a co-worker of mine and proved to be a consummate gentleman, who truly understood our needs as customers. I feel that his attention and desire to make customers happy, truly make him an asset to your company. I would definitely recommend Mr. Amorin and this dealership to others, as I am sure his outstanding service will be repeated.Please convey my wife's and I gratitude to both of these gentlemen for excellence and their efforts. Thank you very much.Jose L. Aires

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Marco Galiano

12 de sep. de 2009

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I would like to start off by saying that one year ago I purchased my wife a 2008 Honda Accord EXL from Planet Honda in Union New Jersey and Mr. Eddie Amorin as well as Mr. Frank Talarico were the sales man. Due to past experience with these two individuals I have recommended co-workers who inturn purchased vehicles from Planet Honda at Union New Jersey and they have all stated that they were so helpfull,courteous and most important extreamly professional. I have returned today, September 12, 2009, and purchased a Honda Pilot. Once again Mr. Amorin and Mr. Talarico took their time to explain step by step the process of purchasing this vehicle without harassing or forcing me to buy a vehicle. I highly recommend anyone to purschase a new or used vehicle at Planet Honda in Union and ask for Mr. Eddie Amorin or Mr. Frank Talarico for guidness. Thank you so much for helping me purchase the Honda Pilot and I wish you all the best.Mr.Galiano

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gandsdub

23 de ago. de 2009

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Planet Honda is a large operation. It is well run and highly efficient which benefits the dealership more than the customer, but overall benefits both. Due to the size of the operation, if it weren't run well, it would be total chaos. Now, with any business, they are there to maximize sales and profits and you can't fault them for that. They are professionals at what they do and they have every angle covered. No matter how good you think you are in the car buying arena, they are better at the game. The reason is simple. They have "layers" of negotiators (salesman first, manager next, etc.). The salesman can get up and walk away from a negotiation and go talk to a manager...who will come to you with the purpose of adding pressure and making you feel like the deal being offered is a once in a lifetime opportunity and may not be offered again. This is NOT a scam, but uses the same tatics as a scam....i.e. first create an urgency (limited time deal) so you'll make an uninformed decision. This is where they have the advantage as nobody wants to miss out on "the best car deal ever". Basic psychology. As the buyer, the pressure is on you and only you as you are empowered to make your own decisions (unlike the salesman who has to talk to a manager). Obviously, nobody is forcing you to buy and you could walk away anytime, but you wouldn't be there if you didn't want or need a new/used car. This is the game and they play it well. My low ratings of this dealer have nothing at all to do with the above. That's the car business. My problem with Planet Honda is what I call the "Planet Honda machine". It's all about getting you into the showroom so they can start playing the game. After all, they can't make a sale unless they get you there. They could care less about any inconvenience and expense to you to get to the showroom as they feel they will be able to confuse the issues enough to sell you a car. Now for my personal story with this dealer....I was trying to take advantage of the "cash for clunkers" program. A limited time offer, with a deadline approaching. One of the requirements of the government were a full year of ownership of the clunker vehicle. The proof being asked for were the current and last years vehicle registration cards and the current and last years insurance cards. I had the insurance cards, but only had the current year's registration card as I toss out the old when I get the new card. I was told by the salesman that an old card could be obtained for a $19 fee that would be passed along to me. I had no problem with this, but it would take 3 business days to get it. This was on a Saturday and the clunkers program was ending on Monday. Ok, so even though I had a qualified clunker, I couldn't take advantage of the program. Bummer, but I'm ok with that. I believe the dealership could have worked it out, but I don't believe they wanted to and didn't think twice about my time and expense of getting to the showroom. You see, I had received an internet quote of which I was happy with. I didn't even try to negotiate the price down. All I wanted to do was show up and purchase the vehicle. I showed up on Friday evening (I'm backing up a day), only to be told that due to the limited time left on the clunkers program, the only way they would be able to make the deal would be for me to pay list price. I don't fault the salesman for the unethical decision to renege on the deal, but he should have given me this news prior to asking me to drive 45 minutes to the dealership. This cost me 1.5 hours of driving (round trip) and 30 minutes in the showroom on a Friday night. Yeah, just the way I wanted to spend my Friday evening. I declined the offer and left. On my way home, the salesman called me on my cell phone and informed me the dealership had reconsidered and was now willing to honor their deal if I would come back the next morning. I agreed and went back Saturday morning at the agreed upon time. Guess what? Another problem (my lack of last years registration card). Ok, I understand their concern about not being reimbursed by the government, but they knew on Friday evening I didn't have this piece of proof (that's when they told me it would cost $19 to get it). So, now that I'm in the dealership I was subjected to all the normal dealership games. They offered me $1500 for my trade even though the clunkers program would have given me $4500 for it. Was this a deal???? They insulted my intelligence. Then, the other old tricks to create urgency (car prices go up every quarter, you'll never beat this price again, shortage of cars due to the clunkers program will cause cars to sell at a $2 - 3K premium to the sticker price (I'm still laughing at this one), etc.). And the final attempt to blow smoke in my face and distract me from the clunkers program was another favorite argument of the dealershiips......the sales tax advantage of trading in a vehicle. On a $1500 trade (the value of my clunker), that amounts to $105 tax savings yet the manager was using a $500 savings in his arguments. He knew he was skewing the numbers and knew when the contract was written it would be overlooked/forgiven. The bottom line on the whole experience was they wasted my time and gas money, and for this reason alone I'm rating them as low as my conscience will allow. I wanted to take advantage of the cash for clunkers program, but lost out. I'm ok with that part, but I didn't have to also lose time and money just to play the game. My suggestion is to use Planet Honda for an internet quote, then take that quote to other Honda dealers and ask them to meet or beat the deal. I'm 100% sure you'll get more personalized treatment without getting caught up in the Planet Honda machine that has one purpose.....pump out as many sells as possible as quickly as possible. If you want to invest in a profitable dealership, look for one like Planet Honda, but don't buy your car there. By the way, part of their "system" or "machine" is aggressive follow-ups by phone calls or emails or whatever. The follow-up may be from anyone in the dealership (whatever the "machine" calls for) and it will be a polite, professional, and possibly even apologetic. But, just remember, it has only one purpose...to get you into the showroom....again or for the first time. They don't mind wasting your time or expense. It costs them nothing.....except the bad press from people like me who operate on priciples and ethics first.

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jennac11

17 de ago. de 2009

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What an exciting experience! These men were all so wonderful and such a pleasure to do business with. I would highly recommend anyone looking for a new or used car to go here. I always go here for my cars and I will continue do so, thanks so much!

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irarx1

29 de jul. de 2009

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i always wanted a cr-v and with the fantastic help of frankie and fernando my wish came true. the color and model i wanted was not at the union showroom so frankie found it at it's sister store and 2 days later- i got my car. the price was great and they made me feel so comfortable with my choice that if and when it comes a time when i need another car or if i know someone who does- planet honda is the place to go.

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tlzebro21

27 de jul. de 2009

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Our GMC lease was expiring. I have a friend who drives the Pilot, and I liked it. She suggested the dealership to go to. The experience with both these gentlemen was very professional. We test drove the new pilot with Mr. Wyne, he went over everything, making sure we understood all the features. The only thing left for us to do was to pick the right Pilot for our needs, and the color, again Mr. Wyne was very instrumental in listening to us and what we needed, we thank him. We than spoke with Mr. Raza Rind he set everything in motion for our lease, My husband and I were amazed with Mr. Rind's service, all the paper work was done in a quick manner, making it so easy and pleasurable. Professional, friendly service at a wonderful price is exactly what we received at PLANET Honda, your slogan "Where buying a car is fun" is so very true. We picked up our Pilot sooner than expected. We thank Mr. Raza Rind and Mr. Kaleem Wyne for all of their wonderful knowledge and exceptional Customer Service. I have been telling everyone to go to see them at Planet Honda. Do love our new Pilot. Thanks again, Mr.and Mrs. Paul Zebro

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InsightLover

8 de jul. de 2009

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Since writing my initial review, my main concern about my refund for my extra contracts (Gap, Extended Warranty, etc.) has been resolved by the wonderful Ms. Gail Lynn. Thank you for your prompt attention to my concerns! Her handling of getting that refund to my auto finance company was a 5-star customer service experience. Conversely, I'm sad to say that my sales experience left much to be desired. I came in with excellent credit (a score of over 800) and expected it to be a breeze. Instead, it was a hassle. The young salesman and his manager even tried to hit me with a bogus $3000 premium on top of the sticker price for my Insight. At the time I was negotiating the deal, there were 10 Insights on the lot and 5 more in transit. The "premium" fee was nothing but an attempt to further line the dealership's pocket. I had resort to conversation about supply and demand and explain that I'd be rolling advertisement for this new vehicle by taking one off of their hands. The ironic thing is that I've owned this car almost 3 months and have only seen one Insight on the road to date...mine! On the bright side, I love my Insight and am proud to be a Honda car owner and lessee since 1995! I simply hope that Planet Honda will, one day, become a place that lives up to it's slogan...."Where buying a car is fun." In my case, that sentiment was truly laughable.

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kalyan9

26 de jun. de 2009

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I received quote from Internet for ODYSSEY 2009 and went to dealership by receiving a call from another internet sales agent Natasha. Natasha responded well and introduced me to John and we negotiated for close to half hour and we couldnt reach an agreement and I came back from the dealership. Both Natasha and John treated well and I had no issues with them. Troubles started after I came back, I replied to Natasha as courtesy that I couldnt John and I couldnt reach deal and came back and I would also refer to my friends. Then I received an email from Internet Sales Manager Mr.Baron, accusing me of playing games and tactics. He started to send repeatedly emails that I am trying to be smart negotiator and would never succeed in this and all lot of BS. Mr.Baron is showing his anger and frustration in his emails on the customer and accusing them and scolding them. He thinks that whatever the internet price we receive is the correct and everybody should buy for the price with out negotiating. He is forgetting the fundamental concept that customer has every right to negotiate to the price he likes and it's upto the seller to decide on that. If there is no agreement then we walk out of the deal. He doesnt get this simple rule. In fact he started accusing that I have wasted there time in reviewing the quotes. If he doesnt want to waste time he has to send a disclaimer at the end of his email as NON NEGOTIABLE INTERNET price. If he claims to be the lowest price why does his quote was not lowest among other dealers?First this guy should get some anger management classes and should treat customers properly.I would not recommend this guy at any cost. If you receive quote from him please avoid responding.

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Nyzfinest2000

24 de jun. de 2009

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THE BEST CAR DEALERSHIP IN THE WORLD IF I COULD I WOULD BUY A CAR FROM HERE EVERYDAY.PLANET HONDA MAKES YOU FEEL RIGHT AT HOME,THANKS TO EDDIE AMORIN.Ed Amorin is the most professional and dedicated manager at any dealership that you can find! He really cares and tries to work with you while negotiating your deal.You are not just buying a car you are entering a relationship with a wonderful, loyal, ethical person. It is so difficult in this day and age to find people of his caliber and fortitude. This Honda Dealership is the best in New Jersey,they dont push to buy anything you don't feel comfortable with. The best thing is that they gave me a excellent price something that I could afford financialy. No Regrets, Keep Rolling PLANET HONDA OF UNION NEW JERSEY.

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njcarguy

19 de jun. de 2009

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I have personally bought and/or helped others buy about a dozen cars in my life so far, and my experience at Planet Honda in Union NJ was among the best I've had. I assisted a family member in purchasing a new Odyssey, and the deal involved multiple trade-ins and financing. Teddy was friendly, professional and energetic - he stayed until 11:00pm going over every aspect of the van to make sure we were comfortable. Teddy was not put off (as some salespersons are) when I pulled out my Consumer Reports pricing sheet, and accepted a very reasonable offer which worked out for all. Finance Manager Raza was also able to explain all financing terms plainly to guide us into making the proper decision. An excellent experience - I will visit Planet when my family needs another car (which unfortunately for them will be ahwile now because we all drive Hondas now!) Thanks Teddy, Raza et al.

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Michael Perna

9 de jun. de 2009

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The customer service and friendliness was a great asset to Planet Honda.It was an enjoyable experience purchasing a new vechicle with the salesmen and employes. I will highly recommed your dealership to my friends and family Thank you, Bernadette Perna

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mariannemoy

8 de jun. de 2009

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Ed Amorin has to be the most professional, dedicated and sincere manager that ever was!You are not just buying or leasing a car...you are entering a relationship with loyal, compassionate and ethical human beings. It is so difficult in this day and age to find people of his caliber and fortitude. Frank Talarico is an energetic, smart and caring sales rep. Look for these gentleman when you go to Planet Honda. You will not only be satisfied; you will be floored by the great treatment.

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honda609

8 de jun. de 2009

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Ed Amorin is the most professional and dedicated manager at any dealership that you can find! He really cares and tries to work with you while negotiating your deal.You are not just buying a car you are entering a relationship with a wonderful, loyal, ethical person. It is so difficult in this day and age to find people of his caliber and fortitude. Francis Dauh is a smart and caring sales rep. Look for these gentleman when you go to Planet Honda. You will be 100% satisfied

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jiby28

29 de may. de 2009

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It was terrible experience I had with the Planet Honda and their staffs.Incompetent ,lieres and not trustworthy staffs.Trained to screw-up the customers. They call me to the dealership with the promise in writing to beat or match the deal I got it from DCH Academy and they were no were near to the numbers.They call me saying they have lot of stocks and there was only one car.They were quoting me $1500.00 above other dealer and forcing me convince they are better and to take the car.Big time losersss....I dont recomend anybody to go to this dealership...as they dont keep words or commitment given by the internet manager.No value for the customers time and no professionalism.They make me wait for an hour to complain to the GM- Mr.Eddie Amorin and he didnt even turned up or show his face.Im sure he avoided the meeting.They litteraly push me out as they cant match or beat the deal from DCH Academy.Mr.Baron has to treat his anger and try to treat the customers politely and rather not take his frustration towards the customers.

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Glen321

2 de may. de 2009

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This Honda dealership in Union New Jersey is a very good dealer. They are easy to locate, and easy to do business with. Their on-site selection of new Honda Models is large. They are not pushy. In fact, I found the sales associate very informative, patient, and likeable. They were able to find me a new Pilot and also help with financing it - all this in one day. I was able to drive the truck home. Best of all, I got an excellent price on a new car.

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JoanJette

2 de may. de 2009

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My recent experience with this Honda Dealership's Service Department was a pleasant one. They were very attentive and the work was top quality. They did not try to say I needed brakes or tires when I didn't. They were to the point, had a look into the problem I was expalining, and had it fixed the same day (they must have a good stockpile of parts!). They are not expensive, they are relatively quick, and the waiting area is actually very clean and nice. I will definitely be going back here.

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Accorddriver06

3 de abr. de 2009

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Please do not go to this dealership to buy a car. They are deceitful when they sell you the car. I went to test drive a car and then they needed a Boost to start the car. Right away, this was a red flag. I need them the battery had no charge as indicated by the green eye on the battery. She said they will replace it with a new one. When I took delivery I have seen the battery look the same. Two days later my car would not start and then came back to tell them. They said it was a new battery, so I left. Three days later the car will start again. At this point I was angry and frustrated that they lied to me about the battery. I went to Sears Auto Center and tested the battery which they determined that battery was bad. I just bought a new one from Sears instead of going back to Planet Honda because at this point I did not trust them any longer. They would have still stick with the new battery story. Once they got your money, forget about it. Might have just bought the care "As Is" I have their warranty when I bought the car. It left a bad taste after in mouth that I do not want them to touch my car. I wrote a letter to the general manager and still waiting for him to get back to me. If I don't hear from him, I will file a complaint to the BBB and consumer affairs about their ethics. Please do yourself a favor and avoid this place. Its not worth the time, hassle, and frustration you might get. Just wanted to share my story.

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frankie565

2 de abr. de 2009

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Planet Honda should be called Honda Universe! The store is great, with lots of Hondas right on Route 22 West in Union, easy to find. And they have a lot of the cool Honda models, too, not just the plain Civics and Accords, but they have the sporty Si models, the S2000, in cool colors, too. You'll want to buy all the cars! I got a great deal on a Civic Si, cool car, blue, and the guys there were great to work with. They made the whole experience a breeze, so thanks guys!! Buy your next Honda here!

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HondaCRV09

19 de mar. de 2009

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Frankie was an above-grade salesman who always puts the customer needs first. I merely came in to fix my 2006 Accord LX and walked out with a 2009 CRV-Great!! The quality of the Honda cars is enough for them to sell themselves. However, the sales representative are there to add their knowledge and no how to any question that cannot be automatically answers with a manual or the description posted on the window pane. I believe Frankie is one of the reasons as to why Plant Honda continues to be a success among those dealership on Route 22. With his value of customer service he and so many others like him retain the Honda customer through the years.

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patsnell

15 de mar. de 2009

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I had a very good shopping experience at Planet Honda on Route 22 in Union, NJ. Firstly, all the people are cool, and I know that I am probably a difficult customer, because I only drive red cars. Planet Honda - you'll know the store from the enormous Planet sign out front - has a huge selection of all Honda models, and sure enough they had my new 2009 Honda Civic Si in Red - Rallye Red, a very rare color, the best color Honda you can get. I traded in a Honda Accord, and I got a great price both on the trade and the new car. The financing took too long, sighning all the paperwork, but in the end my monthly payment was actually lower so all's well that ends well. The car is great, too, am having a blast driving around Jersey.

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soundimagination

26 de feb. de 2009

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I just leased an Accord EX-L. Planet Honda gave me the best price by far - without haggling. None of the other dealerships could match it. They were professional and friendly -- a total pleasure to deal with. No nonesense, no fuss. I would recommend them to anyone -- and I would gladly buy a car from them again.

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NoelMerced

23 de feb. de 2009

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Very Pleased with my vehicle and the visit was very pleasent.I was given the best deal no other dealership was able to match and will recommend others to purchase there next car there. Sense I went on a weekend it was very busy but noticed that no customer stood around without being helped.Pleanty of popcorn and very cool coffee machine that allowed you to pick your own flavor making fresh coffee every time.

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kkimmig

22 de feb. de 2009

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Buying my new Honda Fit from Planet Honda was a great experience. Everyone at the dealership was friendly and attentive. Mike, Eddie and Danny were very accomodating and answered my many questions. I did not feel pressured into making a deal. They all spent a great deal of time with me making sure I was comfortable with the final purchase. I highly reccommend Planet Honda!

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IrmaS

20 de feb. de 2009

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I have purchased three cars in the last six years from Planet Honda and it has always been a great experience. Eddie Amorin, the sales director, is very accommodating and friendly. My most recent purchase was a Honda Accord and I had to bring the car back for the installation of chrome handles. This was going to take a few days to complete. Eddie apologized for the inconvenience and told me that Planet Honda would pay for a car rental until my car was finished, and they DID!!! Eddie was really focused on keeping me happy. I was extremely happy and surprised. I will continue to purchase my cars from Planet Honda because they ALWAYS do a great job and its done with a friendly face. I give Planet Honda and Eddie an A+ for customer satisfaction. Planet Honda is the only dealership for me!!!

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Anna1

12 de feb. de 2009

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Wow! What a great store, it was worth the drive there. They have a great selection of cars and everyone there is very friendly and happy to help. Best of alll we got a great deal on our car and were able to drive it home the same day, financing and everything. I'll probably even take the car there for service. I got a Pilot, by the way, very nice car indeed.

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judypre

12 de feb. de 2009

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This is my 5th Honda purchase. I have NEVER had anything but great service with exceptionally wonderful sales/service people. My last purchase was a 2009 Honda CRV which I picked up yesterday. The Frankie Talarico, my salesman, was extremely knowledgeable and pleasant. His manager, Gang Wang knew his "stuff" and didn't try to "fool" us. I had pinstripping put on the car, and the job done by John Murray was terrific. The overall experience was fast and fun. At the same time, my son had to have his Honda Ridgeline's bumper repaired. The guys in the Body Shop under Paul Ferreira's direction were excellent too.

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neil

9 de feb. de 2009

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My salesman Alejandro was the man. He was polite and well informed as well as being very helpful and knowledgeable. We were in and out within a reasonable time. Finance worked with us and we were happy with that as well. We will definitely be back when it is time to buy again as long as the service level remains the same.Neil

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freddie269

9 de feb. de 2009

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Great ServiceI went to several dealerships on RT 22 until I stopped at Planet Honda.The service was amazing and the staff was super. The salesman Frank was very informative and patient, and the sales manager (Eddie A.) was the best. This dealership is on the top of my list and I would highly recommend them. I dont think that I will be visting any other dealerships / Planet Honda my New Home for buying cars.

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samerdawood

3 de feb. de 2009

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Dawood Yesterday I went to get a new car, and i was truly lucky to deal with Aljandro as a sales man, from the first moment we entered the site he was friendly through out the day, he respected our words and thoughts, he tried so much to help me get the car and i did, i was completely satisfied with him and with the car.I will recommend him for any one likes to buy a car from Planet Honda.

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bernshor

27 de ene. de 2009

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My sales experience was a good one. I felt I got a decent price and trusted my sales person, Teddy. Unfortunately, I could not find the two extra keys that came with my new Accord. Eddie, the manager, kindly made my a new set of keys at no charge. I was most pleasantly surprised. All of the people I have met at the dealership are professional, friendly, and easy to deal with. I have often recommended this dealerhip.

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Fageisi

9 de ene. de 2009

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I know several dealers and this is the best I ever visited. All people is professional and friendly. My salesman Arturo was the best. If you go there look for him for best customer service and price.Test drive and presentattion of the car that I was purchasing (Pilot 09)was very professional and detail for the purpose that I was looking.The General Sales Manager Eddie was great, he came personnaly to verify that I was completely satisfied with my purchase.

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jpatel_116

15 de nov. de 2008

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Called and confirm the type and color of vehicle and the sales person confired the vehicle in stock. By the time we get there the manager said they dont' have the vehicle and was trying to sell me an alternate vehicle.I DONOT RECOMMENDAD THIS DELAR AT ALL. Was trying to play old trick that if a customer gets in the show room he/she will not leave without buying from them.

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olderblonde

11 de oct. de 2008

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A few months ago, (August - 2008), in light of the energy crisis and because I desperately needed a new car, I researched and decided on a Honda. I found a 2008 model on the lot at Planet Honda and the salesman let me take it for a test ride. I decided to buy it and come back the next day with a Cashier's check. But when I came back the next day, the games began. The salesman and his manager immediately added $2,500 to the sticker price. I had taken off from work and here they were, jerking me around.What crooks! I did manage to get them to remove the extra charge and buy it since I was in a jam and needed a car. But the next day, lights were blinking and I had to stop at the side of the road. Planet Honda had not even checked the air pressure in the tires before I took it. That is the worst customer service I've ever had.I am still waiting for the customer survey - I will let HONDA know what jerks they have representing that company!

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alphie929

28 de ene. de 2008

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I've had my 99 accord for about 3 years, and before I owned it my aunt brought it new from Planet Honda. I think Planet Honda's service is 2 thumbs up and will recommend them to anyone. Cars have issues and they are there to fix them and they do a good job of doing so. The enviornment is friendly and you'll get to know people and they'll get to know you on more than just a drop off your car and go basis.The show room, the waiting room, and childrens waiting room is nice and clean. I like this dealer, like the peole who work here, like there work, and will continue to come until I no longer own a Honda!

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mthatcher1221

20 de jul. de 2007

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I purchased my Civic at Planet Honda in 2004. I just found out recently through another Honda dealership where I get servicing, that Planet Honda entered the wrong purchase date in the computer. This affects my warranty which trickles down to many other aspects and discounts. I called Planet and got jerked around for about 30 minutes. Then I spoke with the Sales manager who informed me that this shouldn't be an issue. He wouldn't change the date of purchase. He said I should get over it. I called Honda Customer Service and filed a report. This should be easily taken care of and they were jerks about it. NEVER GO TO THEM. Go to Autosport Honda if anything.

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rutgersfan1

5 de jul. de 2007

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I visited Planet Honda hoping to trade in a Subaru for a minivan. The Subaru ran like a swiss watch...not a single thing ever wrong with it. It idled smooth as can be.They gave me a low ball offer for it on a trade, which obviously I understand. I said no and as I left they then asked to inspect it more closely to perhaps make a higher offer to me. I said OK. They claim they would take the car for a test drive, look at it on a lift, etc.After getting the car back I started it to drive away, and it became immediately obvious they tampered with the car. It idled very rough and shook noticeably during acceleration. Furious, I confronted the manager and he said "things break all the time" and it's just a coincidence it happened when his shop guys were checking it out.So now I can't even get an trade in offer as high as before...They really stuck it to me.

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cmthakkar

16 de jun. de 2007

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I would never reommend this dealers, they are number one cheaters...and I will never go to them...They have promised me that I will get approved and then at the time of delivery of the car they are saying that I have to pay the higher intrest rate and it was way higher than they promised...They are really cheaters and I would never recommend anyone...They will give some low price buyt they will start adding some more materilas and they really cheat...

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cyborg13

1 de feb. de 2007

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I was buying new civic and finance it with their Honda finance institution. They said it will be no problem, I took the car and in few day I got letter that credit is not approved. I decided to return the car because I told them in first place I take only car with that advertised rate. They didnat want to accept car, which I left anyway on their lot. They called me on the phone and threatened me with police etc. Till now they didnat returned 1k down payment to me. AVOID THIS DEALER!

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eli057

4 de sep. de 2006

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I could elaborate and tell you the whole 4 hour story but ill make it short. After clearly telling them my price level on a used vehicle they said they could meet it but without giving me a 1 year warranty. I said I couldnt take it without the warranty but i didnt want to pay for one, they then told me I could have the warranty no change in price. (All this through a middle man which complicated and dragged out the negotiation process - contrary to what they advertise, this is FALSE ADVERTISING). I agreed to the deal and they asked me for my downpayment before i saw the contract , not thinking anything deceptive was happening. I gave it to them. They then showed me the contract which charged me 1100 for the warranty and the monthly finance price was the same because they lowered my interest rate , thereby trying to steal 1100 from me. I canceled the deal and asked for my check back , they said they couldnt give it to me becuase it was in a "safe". Dont go there they are first class theives.

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ilm2m

6 de abr. de 2004

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Exerpted from letter to AHM:<br>...writing to lodge a formal complaint against Planet Honda, located at 2285 Route 22 West, Union, NJ 07083.<br>There are a # of issues regarding the ethics and integrity of the above mentioned dealer. I am extremely upset with the fashion in which these issues have been, and are being handled by the GM, Nelson Saavedra. In our conversations he has been insulting, belligerent, and untruthful.<br>... the dealership has made a number of mistakes and has yet to offer a reasonable and equitable remedy, other than having me pay all costs involved. The following is a list of issues...:<br>1. While at Planet Honda, on... I was given an official price quote on a new car. I was assured that this figure was kept on file for 7 days... Upon returning to the dealership on... to negotiate purchasing the car, the official price quote was, misplaced by an unknown employee. The salesperson (H.W.) then wrote up a new price quote, which was $1,000 higher than the original quote. The salesperson and GM insisted that without the original quote, they could not verify the price. As I had a handwritten copy (written by the salesperson), I was able to prove the initial figure.<br>I feel that this bait and switch tactic is unethical, and poor business practice. Customers should not have to expect dynamic pricing figures...<br>2. The car was not prepped before pickup. I returned to Planet Honda on... to complete the paperwork, financing, and registration, and to acquire the car. Upon first inspection, I noticed that the car had not been preped as was agreed upon on... The following items were promised:<br>Repair tear in drivers side leather seat NOT DONE<br>Detail entire car to remove paint scratches NOT DONE<br>Remove front license plate cover and install plugs NOT DONE<br>The car was dirty, both on the exterior and interior, including dirt, dust, scratches, spilled beverages, and general showroom wear. I was assured that the car would be prepared as if it had not been a floor model. It was not preped correctly.<br>I agreed to return to have the seat fixed. I was also told that the dealership could not and would not acquire front license plate plugs for me, and that they were not even available. Ultimately, I ordered the front license plate plugs from another Honda dealer.<br>Again, these issues were called a mistake on the dealerships part, as was the misplaced price quote.<br>3. Tags and regist. never sent to me... told that I would have new tags and the regist. within the week, which were necessary to have the car inspected in PA. After one week, I called to inquire to the whereabouts of my plates and regist. Told that the items were on their way and the dealership would contact me when they arrived. Never happened.<br>4. Incorrect sales tax for an out of state customer was assessed. I made it quite clear to the salesperson BEFORE entering into negotiations that I would like to know the correct sales tax charged to an out of state customer... knowing my full address, researched the issue and told me that there was a 6% sales tax on the purchase price... I formulated the TOTAL price of the car, or out the door price... This figure was used in neg. the final sale price... bottom line price was agreed upon and I purchased the car. This "mistake" was only made known to me when the dealer demanded the diff. on their error, else I would not receive my tags. Holding one's tags hostage is NOT good bus. practice.

Además, Planet Honda of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de Planet Honda. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Planet Honda es definitivamente el mejor lugar para comprar autos usados ​​en línea.