Amy

11 de oct. de 2016

Everyone was friendly and knowledgeable. We started with Jose Lopez on one day and when we came back and Jose was with another customer, Wayne took care of us. Then we finished up with Jose, whom stayed late to make sure we got the best deal and could take our new car home. Both Jose and Wayne were great. It was a pleasure meeting and working with them.

Edward

11 de oct. de 2016

Sales person (Steve Wolfe) was up front and honest from the first phone call. Knew the product inside and out. Best car buying exp I ever had!!!

Joshua

10 de oct. de 2016

The service department was amazing, the guy (I'm forgetting his name at the moment) worked with me, listened to my concerns, (just a couple things making noise) and was generally very helpful. I felt like he was genuinely interested in helping me maintain my vehicle, not trying upsell me on a bunch of unnecessary extras. Terrific service!!! Also, their prices on the service they do is very fair, they aren't trying to charge $400 for just changing a cabin air filter, etc.

Judith

9 de oct. de 2016

Professional, courteous, concerned, friendly staff and service!!!! It was an absolute pleasure to have our car serviced at Power Kia Salem!!!

CDeWitt

7 de oct. de 2016

Jim was so very helpful and he was genuinely nice and easy to talk. He went above and beyond to get us the right vehicle for us. Jim and David, the finance manager, stayed past closing to finish up the sale. Thank you. Our grand caravan is perfect for our family.

Christina

7 de oct. de 2016

Jim was so very helpful and he was genuinely nice, and easy to work with. He went above and beyond to get us the right vehicle for us. Jim, and the finance manager, stayed past closing to finish up the sale. Thank you. Our grand caravan is perfect for our family.

Camey

7 de oct. de 2016

I really enjoyed my sales lady rebecca, she was super friendly and did a great listening to what I wanted. The finance guy also was grwt he was friendly and super quick and prepared making the paperwork easy.

Jean

7 de oct. de 2016

Very efficient employees, but also nice and welcoming. Extra help with sticky goop on the paint...removed it with pleasure and efficiency. Great people at KIA.

Steve

5 de oct. de 2016

Personnel were very personable easy to deal with. My car was cleaned and washed after service which is a nice touch.

Terry

3 de oct. de 2016

Dwayne Shaver was great to work with. He replied to all my emails in a timely manner even when he was out of the office!

Joy

29 de sep. de 2016

Everyone is always very polite and very helpful in any guestroom I may have. Very Buick at getting my car in and out in a timely matter. Thank you Kia. Love my kia

Deannna

28 de sep. de 2016

Salesman...Steve Wolff...took time to explain the difference between buying and leasing and then showed me everything about the vehicle. Even before I went in to the store he was very helpful with quotes. One of the best car buying experiences I have ever had!!

Linda

27 de sep. de 2016

Reasonable price, quick serve and friendly service people. The time I waited for my car was reasonable for the work to be done.

Skjostad

25 de sep. de 2016

I purchased my Dodge Durango from Dwayne Shaver and this is the second time I've purchased a vehicle from him and would do it again!! Great place and experience!

Sarah

23 de sep. de 2016

Very friendly courteous staff, paid attention to details, on time, and just wonderful experience all around. Will be bringing my car here exclusively from this point on.

Dave miller

23 de sep. de 2016

Brandi helped me buy TWO cars....she rocks!!....best experience that I've EVER had!

Bradley

22 de sep. de 2016

It was fast and easy. I made my appointment online and I was in and out of there in no time.

Nyree

22 de sep. de 2016

very friendly, went out of there way to find the car/color i wanted and no pressure. I would and will recommend them

Barb

22 de sep. de 2016

I had a great experience with Brandi at Power Kia. She was kind, knowledgeable, and most importantly, made me feel comfortable with the car buying experience. She made the process very easy, quick and understandable. You should seek Brandi if you find yourself there! I love my 2014 Kia Sorento as its exactly what our family needed.

Kurstee

21 de sep. de 2016

The sales men were all very friendly. Dwayne and Steve were patient with me and my 5 year old while we went over all the paper work and everything.

Lawrence

20 de sep. de 2016

Friendly, Courteous to my needs and very professional. Thank you Mr. Steven Wolfe on making this transaction go as smooth as possible. Kudos to the whole Power Kia Team.

Jennifer

20 de sep. de 2016

Everyone was respectful and kind. They were all patient and explained everything clearly. We didn't go to buy a vehicle, we went in for repairs and it was done so quickly. When we are ready to purchase another vehicle we will definitely go to Power Mazda

Charlotte

19 de sep. de 2016

Comfortable waiting area, kid friendly, quick service. The team provided updates during the service and got us in and out under 30 minutes.

Jody

19 de sep. de 2016

Jeremy was helpful and friendly.I enjoyed buying a car at Power Kia.I got a great deal.It was a great experience.

Wayne

16 de sep. de 2016

Very helpful and courteous personnel. Very efficient. Trust them to do a good job. Have never had a problem in dealing with them.

Alicia

16 de sep. de 2016

Everyone was very nice and walked me through my first service. My front seat floors were vacuumed but my front seats , back seats, back seat floors and cargo area were not vacuumed.Carl was very nice about explaining timing of oil changes regarding warranties.

Elizabeth

15 de sep. de 2016

Friendly, helpful staff, took the time to find the best car fit for my needs and financial limitations, not pushy

Scott

15 de sep. de 2016

This was at the Mazda dealership - the ease of getting the job done. Blake did a great job of taking care of my care. I was totally amazed by the service since it was just fuse needed to be replaced and didn't charge labor for it. Thank you!

Lisa

14 de sep. de 2016

We had a tough trade in with a lot of neg equity and they were able to eat some of that up with rebates and get us out of the larger payment we were in.

Amanda Rachelle

13 de sep. de 2016

The customer service was excellent. The Salesperson made sure that I got the best deal possible on my new car.

James

11 de sep. de 2016

Very friendly and professional staff. Very clean premises. all were very courteous to us and answered all of our questions.

Todd

11 de sep. de 2016

Rebecca Brown listened to what I had to say and found a car that fit my need. I will buy here again.

Angelica

10 de sep. de 2016

All the services and superior customer service provided. I am very pleased also with the suggestions of other services that vould be in my best interest as well as how proactive they are.

Nancy

10 de sep. de 2016

Jim was friendly, fun, informative...and did not pressure us. We are very happy with the dealership and our awesome new Kia Sorento!

James

10 de sep. de 2016

The services and ease of doing business with the franchise was enjoyable. Should anyone be looking for a new automobile stop by.

Darwin

7 de sep. de 2016

How clean the service area was, the quickness of the service, the service manager was very friendly, and they washed the car.

Kristina

5 de sep. de 2016

Friendly staff. Great service. Always honest about my service for my vehicle. Very reliable and can count on getting want I need done in a timely manner.

Kimberly

2 de sep. de 2016

I arrived for my appointment a half hour early and they took me right in. All the employees were friendly, and the service was excellent.

Mercedes

2 de sep. de 2016

excellent! the service advisor kept me informed. I was sold exactly what I needed, no more. my car was washed before it was delivered.Every question was answered.

John

1 de sep. de 2016

Listening to what I was experiencing in driving and braking in my Forte. They had a good idea what my problem with the brakes were and took care of it. I was very happy and feel safer drivingThank you for excellent service!!

Michelle

1 de sep. de 2016

A problem with my vehicle was identified at 2 separate visits and brought to my attention immediately. I was aware of an abnormal sound, but had been told by the dealer I bought the vehicle from (NOT Power) that it was a non-issue. Despite my visit being for a simple oil change, my vehicle was immediate moved to the service dept. where parts were exchanged in an effort to identify the problem. It was found to be a faulty alternator. The part was ordered and I was scheduled for repair the following week. All of this under warranty and with excellent customer service. As a business owner, I'm impressed by both staff and management. Staff provides excellent service. I've not seen integrity in business like this in quite some time. Management allows the freedom to identify problems and inform customer, even if it's for warranty work and the customer is unaware of the problem. I operate a mobile surgical business and buy vehicles regularly. Our next vehicle purchase will be from Power Kia.

Gregory

1 de sep. de 2016

The sales people were great. I liked how they worked as a team (Marlow and Brian). They were't high pressure. They seemed concerned about what I wanted in a vehicle. Not what they wanted to sell me. They were easy to work with.

Thomas

31 de ago. de 2016

Quality of experience with any service facility depends largely on trust in maintenance work of the dealer, in this case Power Nissan, and I do trust Power Nissan's work.

Rosendo

30 de ago. de 2016

From booking online to dropping the car off, everything was smooth. The service desk folks were couteous, professional and very timely. I dropped the car off for check engine light, and all was done in a couple hours.

Kathleen

30 de ago. de 2016

The process went smoothly and I wasn't waiting for hours on end. The facilities are very nice, and the employees were professional.

Ryan

26 de ago. de 2016

All of the Sales staff were amazing and accommodating of our rowdy children. Mark and Frank were the staff that helped us purchase two new vehicles. Thank you!

Wendell

23 de ago. de 2016

Fast service, impeccable good manners, and a good value. We stopped going to Oil Can Henry's and started going back to the dealer when we realized it was actually cheaper, more reliable and they even wash your car!

Teri

19 de ago. de 2016

Fast and friendly. Gave me info on upcoming things to be done. Went over what was done and what the condition was of the car.

Thomas

18 de ago. de 2016

I was a drop in for an oil change where I expected to wait at least a few hours. The service waitig room was quiet and coffee was available. Instead, the service dept. took me into the days service queue. The actual job was done in a mere 45 minutes instead. And that was including the wait from other customers. Salem KIA: Fast, clean, friendly.

Merita

18 de ago. de 2016

Salesperson, Ira Cohan picked a great car to show me with all the items I wanted in a car. The financing Dept. did their part, the time I spent in the office was great. Friendly , Informative and off I want in a New car, a very Happy owner of A KIA Soul!

Lamarcus

16 de ago. de 2016

It was awesome. Quick. Hassle free. The waiting area is amazing and he popcorn, the popcorn was delicious. The staff is friendly not pushy like most dealerships.

Julian

15 de ago. de 2016

paperwork for financing was quick. Our sales person Jim was eager to help us get things done. Sale Mgr was willing to comprise.

Roberto

15 de ago. de 2016

The salesperson was exceptional. He explained the features of the vehicle in detail he was considerate and was never pushy. He was able to finish the deal in a very timely fashion. The finance department was also exceptional.

Brian

15 de ago. de 2016

The service dept was very helpful. Jason (I believe that was his name) went out of his way. We were in a bind as something broke on our way through town. His excellent service made sure that it wasn't a bad experience.

Michael

12 de ago. de 2016

Called in the morning for service and there was time available in the afternoon. Score! Car was ready in a little over half an hour, washed and vacuumed. We were given a coupon for a discounted next oil change if we booked online. What's not to like?

Dick

10 de ago. de 2016

Tyke Sherwood was awesome, he was very helpful when purchasing my GMC Canyon SLT. thank you very much, I will definitely tell all my friends about the good experience I had at Power Buick & GMC

James

10 de ago. de 2016

Jim Roden was great - no sales pressure! The Kia Forte had all the features we wanted at the advertised price.

Sue

10 de ago. de 2016

Employees are courteous and personable. They anticipate client's needs for updates on services being performed. The dealership works to get things done in a timely manner. The dealership is nimble with fitting in to the daily appointments schedule the unanticipated or "emergency" car experiences of their returning/long time clients.

Loren

9 de ago. de 2016

They listened to you, answered questions in a way you could undertand, made you feel comfortable, they treated you like they cared. the KIA building was very clean and organized.

Richard

8 de ago. de 2016

I went to Power Nissan with my 2015 Rogue if that makes a difference. Still having concerns about the transmission and the Recall bag warning light stays on all the time. May want to trade the vehicle for a Kia Sorento.

Deanna

7 de ago. de 2016

Customer service was perfect. Your sales representatives are amazing, buying the 2016 Kia Soul I can honestly say has been the purchase of the lifetime I love my Kia and I love the Kia crew

Melissa

4 de ago. de 2016

Everyone at KIA helped to make our purchase come together. They did all the work, made it happen, and we drove off in a beautiful new KIA Soul!

Crystal

4 de ago. de 2016

My sales rep was great. Respectful, and was sure to remind me of things to notice about driving the car: visibility, dash and wheel controls, comfort, etc...

Jay

3 de ago. de 2016

Employees are always prompt, professional, and easy to talk to regarding any issues or concerns. They all take exact notes, so that there is no confusion between what the dealership might think is the issue and what the consumer is looking. An estimate is also included before any work is done, which keeps both parties accountable.

Huda

3 de ago. de 2016

Quick almost instant response to our internet inquiry. The NO PRESSURE professionalism! We were allowed to ask all the questions and decline the offers that we felt we did not need while receiving current quality information about the offers we accepted. Greg, Dwayne and Eric were a great team to work with and we will recommend them by name to our friends looking to purchase their next car.

Gwen

2 de ago. de 2016

Great online response and information from Steve Wolfe. He gave me excellent information on the vehicle and waited as I fought traffic on I5 from Vancouver, Washington to allow me to test drive the vehicle.

Laura

2 de ago. de 2016

The salesman was polite and helpful he answered all our questions, best of all it was in my original language, Spanish

William

2 de ago. de 2016

Luke was a pleasure to deal with. Not too much pressure, which we really appreciated! The paperwork process was pretty slow (typical for dealerships, I think...)

Arthur

30 de jul. de 2016

From the minute we walked on the lot our needs were met! Our Sales Representative Michael spent an entire day assisting us in our new car choice.

Annaliese

30 de jul. de 2016

Great numbers right away, and great service! I wish it didn't take as long, but paperwork wasn't a hassle. I will be back to Power again!

Kevin

30 de jul. de 2016

Your willingness to go the extra mile with us so we could purchase the car we wanted to buy from you.

Janelle

29 de jul. de 2016

Customer service was amazing. Like how they were reasonable with negotiating with the final numbers. Everyone seemed very nice and the process seem to move fairly quickly.

Patricia

28 de jul. de 2016

Bob was great and very informative and the experience was nice. I would recommend Bob to my family and friends.

Gary

28 de jul. de 2016

The service experience was perfect. From Robert Rodriguez, who assisted me, to the vehicle being done in a reasonable amount of time. To it being done right. They even finished up with a very good car wash. They certainly have my business.

William

25 de jul. de 2016

Herman was great. Second time around for us. Would work with him a third time! Finance was very good, personable. David was friendly and helpful.

Cari

25 de jul. de 2016

Steve's efforts to expedite the work on my vehicle were efficient and considerate. I did not feel pressured into unnecessary services.

Samantha

25 de jul. de 2016

The friendliness, the open communication and the efficiency of the repairs. Jason was a true pleasure. I will definitely come back for whatever.

Steven

24 de jul. de 2016

They were able to get me in before my appointment time. Was very nice. There was coffee, TV, wifi and a place to sit and relax.

Patsy

24 de jul. de 2016

Smooth, as usual! Very nice people to help you. I ordered some touch up paint for my car and it came in a week and they called me. It was easy

Steve

24 de jul. de 2016

Kind, personable staff who did their best to minimize repair costs. A ride to work and back to get my car. A car wash! The staff treated me like an intelligent human being, not like I know nothing about cars. Thanks!

Jodi

24 de jul. de 2016

Friendly and helpful employees who were honest and not pushy. They also had an excellent leasing option. I always would recommend Power Mazda for purchases of great cars.

Marie

24 de jul. de 2016

Steve, who handled the service on my vehicle, was nice, polite, helpful, and friendly. My vehicle was done in a timely manner and returned clean (they ran it through a car wash), which was an unexpected bonus.

Dennis

22 de jul. de 2016

Service was both fast and friendly. The waiting area was clean and the entire dealership was welcoming. All in all, very professional.

Jeffrey

21 de jul. de 2016

Great service, dependable workmanship. Always friendly and helpful. Facilities are under construction. I really don't care too much for surveys.

Tauni

21 de jul. de 2016

I did not work with Kia but Mazda was amazing. Rick Ross and Mario were awesome. I would and have recommended them already and my boss bought a car two days later from them. They lowered my interest rate and payments while getting me an extended warranty. It was super easy and painless.

David

21 de jul. de 2016

Called for a time to service our 2012 Nissan, while in Salem on a quick trip. Was told to bring car in any time. Car was on the lift within minutes. Total time for service and a wash was about an hour.

James

21 de jul. de 2016

salesman was very knowledgeable and professional. I found a good used car at a reasonable price. The show room was very clean and had coffee and other refreshments while I waited.

Bonnie

20 de jul. de 2016

They were ready for me at my apointment time and had my car ready when they said it would be ready. Everyone is always courteous, waiting area is always clean with fresh coffee.

Bruce Sr

20 de jul. de 2016

The friendliness Bryan worked hard to get me top dollar for my trade in after looking for the right truck for me. The finance manager also found me more money to come back to me that made me feel pretty good.

Katheryn

20 de jul. de 2016

drop off was easy, no appt needed for Saturdays, service writer on top of everything! all my recalls were noted and taken care of during my oil chg visit

Steven

19 de jul. de 2016

Fair with great customer service. My car is vacuumed and washed at every oil change at a competitive price. It's wonderful

Richard

19 de jul. de 2016

Always have a great experience. They are prompt and open about the repairs that need to be done. Have taken great care of our car from day 1.

Jean

19 de jul. de 2016

Very friendly and helpful people. No pressure and a relaxed atmosphere. A very pleasurable buying experience. Nice waiting room with plenty of room.

Andrew

19 de jul. de 2016

Our guy Wayne, was incredibly honest and reallyWorked with us to get what we wanted he really went above and beyond!

Michael

18 de jul. de 2016

Very friendly staff, nice waiting area to keep occupied during the service time. New and clean facility, and our Kia has been an excellent purchase now for over 3 years and counting.

Carol

18 de jul. de 2016

The friendly customer service and the excellent care of my car. I will definitely recommend this dealer to my friends who live in this area.

Aaron

17 de jul. de 2016

Everything went great. Couldn't be happier with the experience. Great sales team- felt no pressure, questions were all answered, worked with my credit to get me a payment that worked with our income.

Richard

17 de jul. de 2016

My first service was free. They vacuumed and cleaned the car. They were quick. The timing was convenient. It's hard to come up with twenty words to say.

Larry

17 de jul. de 2016

You are quick and very friendly the service was was great the waiting room was clean and there was coffee

Johnny

17 de jul. de 2016

the different models were available to try, Rebecca Brown was very informative on the different models with no "pressure sales"

Alfred

13 de jul. de 2016

The gentleman I talked to Cara was very knowledgeable and very polite but I asked him a few things about my car it was very delightful

Eliborio

12 de jul. de 2016

Easy to make an appt., guys are super easy to get along with, excellent service, great all around. Your waiting lounge is super nice, with tv and Kurig coffee machine, love the coffee.

Cathy

12 de jul. de 2016

We requested a specific salesman and he was patient and helpful as always . He helped us to be sure we had the vehicle that was right for us.

Alan

12 de jul. de 2016

We received quick, personal attention. The manager was willing to go above and beyond our expectations. We will definitely return!

Ricardo

12 de jul. de 2016

Power Kia was fast, efficient and family friendly. The best car buying experience, no pressure at all. We got exactly what we were looking for.

Timothy

12 de jul. de 2016

no uncomfortable hassles or car sales gamesmanship. Quickly go us the information we needed, put the deal together as discussed, and ended up paying less than expected.

Dewey

12 de jul. de 2016

The process was simple and painless. CJ our sales person and D.J our finance person could not have impressed me anymore than they did. The experience was so good that I took my parents in 2 days later and they bought a new car. I have bought many new cars and this was by far the best experience ever. In fact I liked it so much I would like to work there!!!!!!!! Call me!

Bill

12 de jul. de 2016

Friendly efficient help by first contact person. Nice new facilities. Solved problem with no cost to me. Once there, notified of a recall and changed part quickly.

Amber

12 de jul. de 2016

The Service was much faster than expected, and staff was very courteous and efficient and my bill was lower than anticipated.

Sandy

12 de jul. de 2016

Always fast and friendly, answers my questions. Customer service vs "making a buck" seems to be the feel there. I LOVE getting a clean car back (inside and out!)

Karla

2 de jul. de 2016

i was so impressed with your sales lady Brandi DeAngelo. She made it so easy to find the right car for me. She went out of her way to make me feel comfortable and she went up and beyond to help me get the car i wanted, even picked me up at my house when i couldn't find a ride to the dealership. i'm very happy with my new car and i would say that she is the reason i bought it from Power Kia. i would definitely tell all my friends to go see her if they need a new car.

Hugh

30 de jun. de 2016

I liked the low pressure from Ron in GMC. The worst part is taking this survey when I already did it before.

Daniel

24 de jun. de 2016

Fast and friendly service, went in told clerk my appointment time he took my keys and said my 11:00 am my oil change would be done. At around 10:30 he said my car was ready for me and he told me everything that was done and when I would need my tires rotated next.

Frances

23 de jun. de 2016

Polite and took care of my car! Went the extra mile to install a light that was out!!! I will be back!!

Susan

20 de jun. de 2016

Rafael Hernandez was the BEST salesman, he really worked with me on the price and payments I could afford. He was kind and helpful and NOT pushy at all. I will refer everyone I know to him!

Roger

17 de jun. de 2016

Efficient, honest & professional people & very nice waiting area along with quality service in an updated facility. Quotes & coupons are honored to reenforce expectations.

Scott

13 de jun. de 2016

The vehicle at the right price was available and the transaction was quick. The staff was courteous and made my unique scenario no problem.

Sandra

12 de jun. de 2016

Staff was friendly gave us a ride to the mall so we could shop while the car was being worked on. My car drives much better now that the part has been replaced and they were very efficient at getting it taken care of

Douglas

11 de jun. de 2016

Very courteous and services done on time. Erik answered my questions and concerns. Nice to be asked if I wanted my truck to be washed.

Bridget

10 de jun. de 2016

Everything. I always get excellent service. The employees are always friendly and very professional. The waiting area is comfortable and very clean with thoughtfully placed tables for customer use.

David

10 de jun. de 2016

The staff was very helpful in working out a purchased oil change service agreement for this oil change. When I purchased my Chevy Truck in June of 2012 along with the warranty I purchased an oil change and service agreement which included 9 oil changes. My truck is used as a second vehicle so it is not driven many miles per year so in three years I drove my vehicle 21,112 miles. When I had the oil changed this last time, I was advised that the Oil changes ended with the end of the warranty which means I was not able to get any more oil changes even though I had four or five remaining. I thought this was not fair. One of the oil changes during this time was done at Oil Can Henry's because I had my kids needed to use the truck immediately to go to California. The staff was understanding enough to provide the oil change for free because of the misunderstanding.

Richard

10 de jun. de 2016

I bought the cheap discounted ad car, you sold it to me, and I was out of there in 90 minutes! Amazing, and Dwane was relaxed, and even laughed at my jokes!

Mary

10 de jun. de 2016

I was told exactly what needed to be done and how much any part would cost. The waiting area was clean and they offered coffee snack and tv.

Gail

9 de jun. de 2016

nice, professional staff, honesty with pricing, nice waiting room that is modern and clean, flat screen TV, vending machine, free car wash with service

Roger

8 de jun. de 2016

Always a pleasure to come to the service department and Steve has always taken care of my car. The service is great and I never have to pay for things that I don't need.

Jenna

7 de jun. de 2016

The staff was very honest and upfront about everything. They were very helpful, friendly and accommodating. I would definitely recommend them to anyone. One of the best car buying experiences I have ever had.

Roger

7 de jun. de 2016

Quick service. Courteous and helpful service manager. Power Mazda in Salem is where I bought my car and where I take my car for warranty service. It's a 35 minute drive from my home but well worth it.

Amanda

5 de jun. de 2016

The service rep that helped me, the quickness, the cost and the honest and upfront and upfront communication were all great yesterday!

Patricia

4 de jun. de 2016

All questions answered; took less time for service then approximated; very comfortable waiting area; car washed. Although I didn't need it this time, I very much appreciate the shuttle.

Elyse

4 de jun. de 2016

I love the complimentary car wash!! Also, the floor boards inside were vacuumed!! I really love that extra attention. The staff is friendly and helpful.

Donald

3 de jun. de 2016

Well, 1st, it was Power Nissan, not Kia. I think more highly of Nissan than Kia. Sorry. Eric Lindeman is super!! He went out of his way to please his customer, me.

Ruben

2 de jun. de 2016

No pressure from salesmen, easy to talk to, upfront and honest about the price and finance possibilities. Great selection of new vehicles, made sure we got what we wanted.

Andres

1 de jun. de 2016

Customer service was very nice and helpful in explaining any questions I had. They weren't trying to push any add-ons on me or upsale.

Dustee

31 de may. de 2016

the staff were very friendly. Even though the car buying process is very stressful, they tried to make it as painless as possible.

Melissa

28 de may. de 2016

Friendly staff, helpful and knowledgeable from scheduling through completion. Fun to work with and that makes any service experience so much easier. Bought my car at this dealership, and would recommend them to anyone!

Erica

27 de may. de 2016

My sales person did a great job answering all of my questions and getting me in the right vehicle. I will absolutely recommend Rafael to my family and friends!

Eva

27 de may. de 2016

Everyone we spoke to was extremely friendly. Everyone was smiling and they looked as if they were happy to be working there. I have two small children and we were able to sit in a room with full on TV options. This is huge considering small children usually get bored easily. It made the waiting time go by quickly it was a very pleasant experience. And the coffee was pretty good too thank you.

Carla

27 de may. de 2016

I enjoy making an appointment and knowing in advance what the costs will be for the service. My CUBE always looks good and seems "happy" after a service.

William

27 de may. de 2016

Salem service department is friendly and takes the time to let you know what does and Does NOT need to be done!

Sally

26 de may. de 2016

The staff is very friendly and efficient. The waiting room is very comfortable and accommodating by providing television, coffee and wifi

Dorothy

26 de may. de 2016

Customer service excellent, friendly, professional and very courtesy. This is my second time dealing with power nissan. I like dealing with them and love my vehicle I purchase recently. They went beyond the extra mile to find the color exterior/interior I wanted. They worked with me and give me deal I couldn't pass. Thank you DJ,Bob and Miguel

Michelle

25 de may. de 2016

Professional, friendly and quick service, very knowledgeable and willing to explain everything that had to do with my car and parts used

Melody

25 de may. de 2016

Great people your in and out no fuss and on your way. This not my first experience and they all have been great keep up the good work.

Gerald

24 de may. de 2016

Power Buick GMC has a great website that helped us to find what we were looking for. We made a deal over the internet, that was stress free. Picked up our vehicle with no hassel and experienced friendly service.

Kay

24 de may. de 2016

Worked with us on the products used and on the cost with the products. The car was washed, the inside vacuumed and the service preformed on time.

Gayle

24 de may. de 2016

Friendly, efficient. The waiting area is comfortable & clean. I"m not sure what else to say other then I need to use at least 20 words. A review should not require a certain number of words as a completion of a review is voluntary.

Tina

24 de may. de 2016

Excellent customer service and value for my money!Can't beat the deals on the Soul. I'm very happy with my purchase.

Sharon

22 de may. de 2016

Everyone was so friendly and professional and the waiting room is comfortable, you don't mind the wait and the cost was comparable to the so called discount places.

Erica D.

21 de may. de 2016

I'm writing this review to let Power Kia and other future customers know about the great customer service Rafael Hernandez provided for me as I made a huge decision on what type of car was best for my needs and in my price range, very honest and helpful too! THANK YOU Rafael!

Melanie

21 de may. de 2016

Everyone was friendly that was involved with me purchasing my car. I felt very comfortable and enjoyed my experience. A BIG THANKS to both Dwayne and Micheal.

Donald

20 de may. de 2016

The KIa Service department was very efficient. Jason answered.my few questions quickly and ordered the spare tire we asked for immediately. We thank you.

Jennifer

18 de may. de 2016

The salesman John was very polite, informative, and not pushy at all. He found the car we wanted right away and held it until we could make it up to the dealership for a test drive. They gave us a great deal on financing.

Bill

18 de may. de 2016

Well taken care of. And was done quickly. And they washed my vehicle by hand after the service. Would recommend Power GMC to everyone.

Donald

18 de may. de 2016

professional service in a timely manner, Bringing attention to car items needing future attention. Nice clean waiting room . Over all very pleased.

Deborah

17 de may. de 2016

I love the staff at your dealership, they are honest & they treat customers with respect and actually made me feel like my business matters - even if it's only an oil change - you have won my loyalty!

Charles

17 de may. de 2016

Friendly people . We left your dealer ship smiling. We explained what we could do and they worked with us until a good deal was struck.

Schuylar

17 de may. de 2016

I liked Rebecca the lady who sold me my car tried her hardest to make the sale final and would text me making sure I was getting the info I needed. She did a great job! Also being pregnant and due here pretty soon saying she might not come in the next day but telling me to text her when I go into finalize my deal and that she would make sure to be there. Thank you Rebecca

Joseph

15 de may. de 2016

It's always a pleasure to see Eric. He attends to our needs, lets us know what our vehicles need, and never attempts to oversell us with unnecessary services.

John

15 de may. de 2016

I like your staff, and there were no complications or up-selling. I was made to feel comfortable while awaiting repairs and staff was honest about the cost of repairs.

Sabrina

15 de may. de 2016

Extremely Fast service, friendly people, Carl had a sense of humor when I presented a note about a tire rotation from Steve, and a really clean waiting room.

Amy

14 de may. de 2016

Friendly and informative. Helped me get a car that fit my budget. Explained to me what leasing vs buying was so I could make an informative decision.

Samuel

13 de may. de 2016

Quick and easy. no pressure . friendly staff. My wife and I enjoyed our short time spent at Power Kia. Next time we need a car we will be coming back.

Carrie

13 de may. de 2016

Luke, my salesperson. Very nice without being condescending, which made my experience as a female shopping for a vehicle, unique. Everyone I had contact with was very relaxed and pleasant. Great follow up (post sale) which was surprising. I have already told my friends about my very positive experience.

Linda

13 de may. de 2016

I was surprised and impressed with the friendly, timely and helpful service received on my first maintainance appointment. Xxxx Xxxx Xxxx Xxxx

Jean

12 de may. de 2016

Pet friendly, the staff are efficient and professional. Steve always makes you feel welcome and answers all questions. Great coffee.

Mark

10 de may. de 2016

Pretty quick deal (about 2 hrs which included test drive to driving away), and met all my price points. Customer loyalty discount was a plus.

Carlos

10 de may. de 2016

The employees made it quick and easy. I really enjoyed how smooth the process was. I definitely plan on doing business with power in the next 5 years

Dale

7 de may. de 2016

The people were great. The service was excellent. The man that waited on me was awesome. I will see them again, next oil change and maintenance

Elsa

4 de may. de 2016

Courteous and fast-friendly service. Very knowledgeable. Will definitely return and recommend others. Appreciate the email reminders for service and maintenance on vehicle.

Roberta

2 de may. de 2016

friendly considerate staff and fast quality service always feels like coming to visit family facilities always very clean and amenities are great

Jo

30 de abr. de 2016

They make you feel appreciated and make visit as quick as possible. Keeps customer informed. Usually Steve waits on me, really like him

Melvin

30 de abr. de 2016

We arrived early for our service appointment and they worked us right in - which made our schedule much more manageable. Professional staff. Very helpful.

Johnny

28 de abr. de 2016

Everything was taken care of in a timely matter and was greeted well. Employee's explained what would be done. We were very pleased with the overall process of business.

Gordon

24 de abr. de 2016

the pre arranged service was on timeAlong with the oil change like the bonus of a car wash and the customer lounge had coffee and tvtv

Michael

20 de abr. de 2016

Nice to have my car ready when they said it would be. I was also pleased it was washed as well. This was my first maintenance on my new minivan and if all my visits are like this one I won't be going to Jiffy Lube.

Ryan

20 de abr. de 2016

As a walk in they were able to take care of the problem quickly. My vehicle had a blown headlight and the service department took care of it quickly.

Timothy

19 de abr. de 2016

I was treated with respect and honesty. The process was quick and efficient. I love my brand new Kia Sorento!

Barbara

16 de abr. de 2016

The courtesy and respect shown. The effort to make the wait a comfortable experience. My grandson loved the popcorn and ability to watch his favorite TV shows while waiting.

Carol

15 de abr. de 2016

Got right in; staff went over everything that was done; got a car wash and vacuum that was well appreciated!

Michael

15 de abr. de 2016

GREAT FRIENDLY CUSTOMER SERVICE, ALWAYS ENJOY TALKING WITH STEVE AND JASON. EXCELLENT CUSTOMER SERVICE FROM BOTH OF THEM. SINCE WE OWN 3 KIA VEHICLES AND NEVER HAVE A PROBLEM BRINGING THEM IN FOR SERVICE.

Mary

15 de abr. de 2016

Very friendly personnel. Service conducted in an efficient manner, as I wasn't waiting too long. Complimentary car wash was a pleasantly surprising bonus.

Suzanne

14 de abr. de 2016

The friendliness of the employees and the knowledge of the employees. The quality of the service and clean facilities. I will not take my car anywhere else for service.

Mark

14 de abr. de 2016

No arm twisting- or being locked in a room until I signed.Staff very friendly - and willing to put the extra effort for the best requirements of the customer.

Teresa

13 de abr. de 2016

Your people were helpful and polite. I was also told that the representative from Korea looked over my car, that made me feel like the company actually cared about the product and customer. So thank you.

John

13 de abr. de 2016

they told me what needed to be done and the cost alsoand also explained what would happen if it didnt get fixed tokeep the honesty

Michael

12 de abr. de 2016

I was in and out. Quickly we really appreciated the car wash thank you very much Have a nice day

Gerald

11 de abr. de 2016

easy and quick clean area with coffee tells you if you need something else or you can wait tell next time

Gary

9 de abr. de 2016

Very helpful,and friendly, makes you want to come back The shuttle people were very nice and made the ride comfortable

Berry

9 de abr. de 2016

Friendly staff,Fast and professonial service. Clean facilities. My experience from buying my car to all service I have had done to date has been excellent.

Kelly

9 de abr. de 2016

I made an appointment on line. Showed up at that time, check in was easy, went to the waiting area. Waited about 30 minutes and I was done. Plus I got a clean car!

John

9 de abr. de 2016

Steve Schendel and the KIA service department have always been excellent for every service visit at Power KIA. I live on the coast so when its time to come in for service they have always accommodated me working with my schedule. I still enjoy my KIA SOUL very much and I'm glad that I got it at Power KIA.

Jeffrey

9 de abr. de 2016

Power Kia always has friendly customer service from the moment you walk in and are able to answer any questions or concerns you may have.

Shannon

7 de abr. de 2016

Jim stepped me through the process on how to finance a car and get a price that matched my budget. Frank from finance sealed the deal and was extremely supportive and helpful.

Randall

5 de abr. de 2016

Friendly Atmosphere and a very clean facilities. I was greeted by everyone who I came in contact with whether they were helping me or not. Michael V. was very friendly and helpful.

Kristi

4 de abr. de 2016

Was very patient with me, I didn't know what I was wanting, and took some time picking.He was encouraging me and supportive of my anxiousness

Ninfa

3 de abr. de 2016

Friendly and pleasant and your Awesome customer service is always appreciated. Service is completed in the time frame that was given.

Ronald

1 de abr. de 2016

I did not make it easy for anyone iinvolved in the Lease, however everyone involved (at least around me) kept their coolAnd we're very polite

Roger

31 de mar. de 2016

Steve, who helped me at the front counter service desk was wonderful and I was very impressed. He was so helpful.

Meegan

30 de mar. de 2016

I greatly appreciate the speed and communication at this dealership. I drive over an hour each way to get there and it's worth it every single time. Thank you, Steve!

Britney

29 de mar. de 2016

My fear was getting messed over by another salesman. ..nope i bought a car from a friend salesman. I had a bad process a year before and didnt want to go back, but my dream was to get a new car and this team made it happen.

Thomas

29 de mar. de 2016

I had a new key made. The job was done well. The people were friendly. The free car wash was nice.

Robin

28 de mar. de 2016

Manager of service department Showed me defective part & answered questions fully professionally and courtesously. I was finished in a timely matter

Diane

25 de mar. de 2016

Very fun and entertaining salesperson, Wayne. We really liked the coffee. The whole process took a long time but I think thats just the way it is. We did really appreciate the finance guy working with us to get the payment where we needed it to be.

Laura Lee

25 de mar. de 2016

Went out of their way to find the exact car I wanted. Disorganized when I went into sign paperwork nobody knew I'd be there even when I set it up with the dealer who wasn't there that day but said he would be.

Georges

25 de mar. de 2016

The first thing that wowed me are the enclosed service bays - the service door bay lifting up and sensing my car's presence, inviting me to drive-in ... awesome concept.Then, service was first class!

Linda

24 de mar. de 2016

Eric in Service is wonderful. He knows my car, remembers my name, and treats me like a valued customer. He's a big reason I come back.

Tami

23 de mar. de 2016

Excellent customer service and friendly employees. The only drawback to our recent service was that the car wash was not done very well.

Denise

23 de mar. de 2016

Getting a lower interest rate then what I originally started with thanks to their amazing finance manager Frank. Best experience I've had there.

Joan

22 de mar. de 2016

They were there for us to help in what we needed , they told us the best deal for our headlights. My husband took the van in , he was happy with the service we got.

Teresa

20 de mar. de 2016

The front desk listened and responded to our questions. When they did NOT know the answer they ASKED someone else which we appreciated instead of "guessing" or giving us incorrect information.

Diana

18 de mar. de 2016

Very friendly and knowledgable salesman. Truly an enjoyable experience. We will be telling our friends to go to Power Kia for your next car.

Lynn

18 de mar. de 2016

How they were able to let us know how to better care for our vehicle. Them letting us know we would need brakes on our next oil change.

William

17 de mar. de 2016

friendly, knowledgeable service personnel.Service did take longer than expected.First class facilities with nice customer waiting area with coffee, water and TV.

Jared

16 de mar. de 2016

Staff is always polite and makes sure everything is going smoothly. Doesn't push unneeded items (like a lot of quick-lube places do).

Richard

16 de mar. de 2016

The sales guy was awesome and listened and thought of something that fit my needs. When he finally found the car in the lot he was so excited to show me and I love the car.

Deborah

15 de mar. de 2016

Friendly...willing to answer questions...they do good work. I took the shuttle to work and when my car was ready and because I didn't owe anything, my car was brought to me and the shuttle picked that person up. I really appreciated the fact that I didn't have to leave work to get my car.

Corey

14 de mar. de 2016

Friendly customer service reps and fast! Prices are very affordable when compared to other businesses in the area. Would recommend to friends and family

Kimberly

11 de mar. de 2016

Me and my boyfriend went into Kia to look for a car for me I'm so happy I was able to walk away with the car I wanted Kia Optima! One thing I did not like was it took a while for someone to come out and help us but Steven did great we had our son with us so he was also very patient and understanding since he had 2 toddlers of his own. Thank you so much Steven for helping me find my car! And thank you Kia for approving me! I love my Kia!

George

10 de mar. de 2016

Great service and friendly staff! The customer area is clean and the WIFI is very useful. The checkout process is quick and efficient.

Steven

9 de mar. de 2016

The dealership fixed my car's recall problem without being asked, and get an excellent job serving my car as well.

Allison

8 de mar. de 2016

Luke was really great and helped us get the right van for what we need for our family right now.

Keith

6 de mar. de 2016

Finished quickly and very complete. Love that first oil change was free!! Also appreciate email reminder and ease of setting up appointment. Obviously they want to help maintain the quality of my car.

John

6 de mar. de 2016

Efficient on-line scheduling and pricing. Very professional, courteous, helpful service. Pleasant and clean waiting room and rest rooms. Excellent free car wash.

John

3 de mar. de 2016

Timely service and courteous staff. Per my usual experience with Power the work was done in a timely fashion and staff was was courteous and knowledgeable.

Sarah

2 de mar. de 2016

I was respected, even as a young adult. Everything was quick and easy, and I felt as though the Sales Representatives went above and beyond for me.

Gail

1 de mar. de 2016

Quick and thorough service. Didn't have to wait. Courtesy ride was prompt and driver was friendly. Friendly staff. Clean facility.

dqmom

1 de mar. de 2016

Did not care i was in a wheelchair treated me like i was a human. Helped me get into a new van in less than 3 hours

Sharon

27 de feb. de 2016

They were really nice. Explained how long it would take and showed me to the waiting area, which offers wi-fi and beverages while you wait... Not just code either...

Andrea

25 de feb. de 2016

I felt very valued. My time was respected, they where very helpful and I felt they went out of the way to make sure I had a great experience.

Robert

25 de feb. de 2016

fast, great, good, happy, friendly, clean, good humor, nice waiting room, need a fast lane oil change so you don't have to wait 3 days for oil change,

Amanda

24 de feb. de 2016

It was my first oil change on the Mazda I bought in November 2015. The staff was courteous and helpful.

Peggy

24 de feb. de 2016

Fast, efficient and was able to use coupons to keep the price affordable. As always the representative was friendly and helpful.

Raymond

24 de feb. de 2016

great people from start of sale to finish with the purchase and service of our KIA Sorento. would come back to get another car.

Trevor

23 de feb. de 2016

Good service, answered my questions. Friendly attitude. Suggestions for how to get things taken care of. Free car wash. My key seems to work better.

Lisa

23 de feb. de 2016

Jim Roden, our salesman, was incredible! So patient while we tried out a bunch of different cars. We seriously took his entire day in our indecision. He was extremely patient, knowledgable and concerned about getting our family in the correct vehicle.

Clarence

19 de feb. de 2016

Our sales rep was awesome when we were in signing paperwork he helped out and watched our 4 year old it was just a great experience all around.

Tracy

17 de feb. de 2016

Your sales rep was wonderful (Ira) This was our second car purchase with him. Everyone was nice and friendly.They worked hard for us even though we had a tight budget

Ester

16 de feb. de 2016

Very friendly knowledgeable staff, facility is very clean and welcoming. Staff takes the time to thoroughly explain what is found and do not pressure you to purchase services.

Staci

14 de feb. de 2016

Excellent customer service! Seems like everyone us happy to be there and help! I drive all the way from Nevada the service is so great!

Tony

12 de feb. de 2016

The friendlyness of the staff and the cleanliness of the waiting area made the entire experience enjoyable. I prefer this Nissan over the one near me. I drive over an hour just to get to Salem Nissan.

Mike

6 de feb. de 2016

How wonderfully quiet and clean the service area is. The service Representative... Steve was his name I believe..is always very sweet and very thorough to explain exactly what we are doing... Etc.... Thank you!!!!!

Gayle

1 de feb. de 2016

Friendliness of staff. Timeliness. How quickly the oil change & tire rotation went. Facility was clean. Lots of natural light. Comfortable seating in the waiting area.

Roger

1 de feb. de 2016

Power KIA always get the job done faster than the time they tell me it will take. I appreciate that they let me know the items on my vehicle that will need attention in the near future. I always appreciate that they wash my vehicle for me after servicing it. And I wish I could remember the name of the service rep who helped me. He is a GREAT representative for your company. He's very nice, positive, let's me know what work I need to have done coming up, but is not pushy or condescending about scheduling it. He's one of several reasons I'm a repeat customer. He had styled silver hair, glasses, slender build, a little taller than average perhaps, and probably somewhere in his late 40s, or 50s. Anyway, I don't know him, or even his name, but he gets five stars in my book.

Kevin

31 de ene. de 2016

Got the oil changed and new wipers! We called last minute, but still able to get the car in for service.

Becky

30 de ene. de 2016

Staff was very helpful and knowledgable,friendly . He took extra time to answer my question. My car was return clean and on timely basis.

Marvin

28 de ene. de 2016

Great people to work with. The waiting area is very nice also. They keep you informed how the work is proceeding.

Bryon

27 de ene. de 2016

Customer service was great and the work was completed in a timely manner. I will continue to take my car there for service.

Melvin

26 de ene. de 2016

Power Kia always has good service, clean comfortable waiting room, and friendly personnel. All personnel are always very helpful and friendly. I love the cheery, light waiting room.

Marlene

26 de ene. de 2016

Done in a timely manner, everyone was very nice and coffe was provided.Don't have anything more to say and 20 words is too many.

Patricia

25 de ene. de 2016

I had no trouble getting an appointment at the time I wanted. The staff was pleasant, informative and friendly. The facility was clean and inviting.

Lorena

25 de ene. de 2016

Great customer support and quality of service. We like pointing out things that need attention and keeping you updated on the prograss of your service. It is nice when we come in Eric knows who we are and remembers things we have told him. Great asset to your dealership. Both Erics are great to work with.

Raymond

25 de ene. de 2016

People were willing to answer all my questions and keep me advised as to what was going on. clean areas and gave car back cleaned

Alan

23 de ene. de 2016

The staff were very friendly and provided great service. Our experience was great with quick service and very satisfied overall.

Mary

22 de ene. de 2016

Employees are very friendly and knowledgeable. Service is always prompt and they're so good about explaining what's being done to your vehicle. All around GREAT!

Diana

21 de ene. de 2016

Clean, friendly and prompt. Always ready when promised and easy to get appointments. We have purchased 3 Kias from Power and will stay with them.

Dickie

20 de ene. de 2016

very professional and customer friendly. we enjoyed our visit . very good and fast service. ours was a recall visit. thanks

Allison

20 de ene. de 2016

The service writer was polite and knew exactly what my car was there for, how long it would take and was right on the money with both. I was offered beverages, a place to sit and watch tv while I waited and my car was washed when it was returned to me. Very positive experience

Mark

20 de ene. de 2016

Steve Shendel the service writer, he has class and a great sense of humor that makes you want to come back. A great asset to the Power organization.

James

20 de ene. de 2016

Liked the young service manager\greeter who made mefeel welcomed and had the answers about some functionsof my car. Thanks again.

Erika

20 de ene. de 2016

They washed my car, and did everything I asked. The only problem was I never received a call about my vehicle, I had to call, and check on the status. Even the last call to see if it was done. Other than that they were great.

Wayne

20 de ene. de 2016

I liked all aspects of the services I received including the Greeting, shuttle, service explanation, and it was free under warranty.

Jerry

16 de ene. de 2016

Friendly, responsive and prompt service. Eric is always sure to address any maintenance or mechanical questions and he is detailed in his explanations and makes sure any work orders are itemized.

peat

15 de ene. de 2016

Mom purchased a new Kia Optima in September 2015. She thought she would take her first solo road trip since Dad passed away. En route to Lincoln city, she got a flat tire. She had roadside assistance so we thought she would be ok. The roadside assistance guy shows up and says that she does NOT have a spare tire. Guess Kia no longer includes spare tires. Dealer never mentioned this to 82 year old lady driving by herself. She now is trying to get her car towed some where. Out on the highway for over 2 hours. Don't think she is going to recommend Kia to anyone. Had we known, we would have purchased a spare tire or at least negotiated that as part of the sale.UPDATE: only fair to mention that Kia dealership did loan her a car to get home. She broke down at 1 pm and finally got back to dealership after 630 with service closed. So they gave her a loaner car and then charged her over $300 to get her a new tire and a spare donut tire. She says she no trust Kia ever again.

Ali

10 de ene. de 2016

My husband and I bought our first brand new car mainly because Wayne Ronke was anything but the typical car salesman. He was personable and friendly and we felt like he was being straight up with us from the moment we met. His laid back approach set us completely at ease and even though we didn't intend to buy a car, he helped us understand how affordable it could be. He didn't pretend to know everything about the business and when we asked a question he did his best to find the answer. We were so impressed with him and his genuine care of us and our needs. We recommend Wayne to find you the transportation that will fit your family and tastes!! Ali and Rick Wadsworth

Robert

5 de ene. de 2016

They were very efficient and went out of their way to answer the questions I had about my engine, and they even gave me a quick overview of it.

Patsy

5 de ene. de 2016

I brought my car in for service and the gentlemen that helped me were courteous and efficient. We had our dog and they welcomed him and had water in a dog dish which was very nice.

Matthew

31 de dic. de 2015

Clear communication. No pressure, but informative on what Kia could offer. Took us to what we wanted to see rather than trying to sell us on something we didn't have interest in.

Marion

30 de dic. de 2015

First, I am greeted with a smile. The Service Reps. listen to all problems and explain what might be causing them. If any work needs to be done (besides what the vehicle was brought in for) the Service Rep. brings this to your attention and will not proceed without your permission. I have always been very pleased with any work done on my vehicle. It's even better now that I get my vehicle washed as well. I would highly recommend Kia vehicles and Kia Service to all my friends.

Iris

23 de dic. de 2015

The sales consultant and the business manager treated me as if they knew me I felt at home. I'm happy with the customer service and attention I received.

Elene

22 de dic. de 2015

I was so happy when Jim took over and went over all the goodies this car has to offer. He explained so many things that I did not know even existed on the Soul. I owned my Kia Sorento for 10 years and am now happy to be driving a Kia again.

Roxanne

20 de dic. de 2015

Had my initial 5,000 mile service done. In addition it was noted that a recall was checked and in good condition. The waiting are was very nice.

Jack

19 de dic. de 2015

Unlike my last visit with I believe his name was Tim. . Jason was amazing helpful, kind and treated me with respect!! Because of Jason I will be back more often! I would him to know how much I appreciated him.

Theodore

16 de dic. de 2015

They accommodated me at the last moment and got me fixed up the same day, even though they were short handed.

Flavio

15 de dic. de 2015

Iam glad Herman was there to help us go home with our new car great experience for our first new car purchase

Gayle

12 de dic. de 2015

Friendliness of staff. Appointment was quick & easy to make & the repair was handled quickly & with a smile.

Sally

12 de dic. de 2015

Staff is very friendly. While I was waiting a salesman chatted briefly; several walked through and smiled. The service was done in the amount of time they said it would take. He explained the work that was done and that I should be aware brake pads are getting low. All staff was friendly and helpful

Lois

11 de dic. de 2015

Great service. Acceptable prices. Peace of mind that they'll be fair and not take advantage of me. Ok waiting area.

Joseph

11 de dic. de 2015

I found a service representative immediately. He took the car and assured me they could find the problem, which they did. I received my car back that afternoon. The dealership even delivered my car, which I did not expect.

Joyce

11 de dic. de 2015

Quick,cheerful,done right, nice waiting area with good coffee and a remote so I'm not stuck with bad TV and even a deck of cards.

Tannie

11 de dic. de 2015

Eric Lindeman, service rep and Doc, technician. They Repaired my car to perfection. Eric is an amazing service rep. He is the epitome of an excellent employee! His consideration, timeliness, courtesy and caring to make sure everything went well with the repairs definitely makes me a life long customer of this Nissan dealership! Doc, the technician also did an amazing job in a quick manner to make sure my car was repaired and returned to me within a few days! Eric even made sure I had a nice clean rental to use while my car was being repaired.

Robert

11 de dic. de 2015

Steve Schendel in service is the main reason I have my service done at Power Kia. Steve excels at customer service and makes everything so easy.

Joshua

10 de dic. de 2015

#1 reason is that price of service is reasonable. I honestly wouldn't come in if it weren't. Staff is friendly, can arrange service via Kia's website and it lists the price of the service upfront, overall it's a good kia dealer

Elyse

10 de dic. de 2015

Service people were helpful in answering all questions I had. They pointed out unforeseen problems (cabin filter that was way overdue to be changed). Answered questions regarding how to deal with inclement weather, such as what to do in case of snow. Pleasant and helpful. They also washed the out side of my Soul!! That was awesome!

Sharon

10 de dic. de 2015

They did exactly what they said they would do. It must have been the kid that washed my car on last service job had broken my side mirror. Kia bought a new one and replaced it, free of charge to me.

kierian

24 de sep. de 2015

I got a great car at a fraction of the original asking price. Jeremy hooked me up huge. Thanks Jeremy and the power kia team!

Tim

23 de sep. de 2015

The dealership said my credit union was not part of their cudle system? I called several other dealerships the next day and my credit union was in their system. Power Kia tried to sell me the car threw their finance department with a interest three times what my credit union approved me for? I went and bought a vehicle somewhere else the next day. The sale person was good, the finance department was terrible. I bought two other vehicles in the past at Power Mazda, that experience was great.

1234qwer

15 de sep. de 2015

Bought a great car for a fraction of what the original asking price was, I think Jeremy is taking care of his customers. Very friendly, professional guy. By far best car salesman I've ever worked with. Thanks to the Kia team, especially Jeremy.

Amazingdaddyof2

29 de ago. de 2015

I want to first off start by saying this was by far the best experience I have ever had this is what car buying should be. With that said we have bought 2 cars prior from power Kia and the only thing I could ever say about the experience was at least I got a car, the service was always a nightmare situation. However this last time really was amazing. Rebecca and Jim and David were everything that Power should have been for years !!! had just come from another dealership in Salem after wasting 2 hours with them I was in a horrible mood, went to power only because well I could probably get a car was my attitude. Was met by Rebecca explained what happened at the other dealership and our situation she started by pre approving us so we didn't get our hopes up about vehicles, so she brings a car to show us a beautiful blue 2016 Kia Sorento we thought we could never have anything like that between her and Jim and David in a short hour and a half we had a reasonable car payment brand new car a full warranty and amazing interest rate and I walked out of Power still talking about how amazing that whole process was. To this day I still think about that day and go god I wish I would have went in sooner that experience was amazing. Jim and Rebecca and David are amazing. We had the kids with us and they were losing patience Jim even gave us a 5 dollar bill for the vending machine to get snacks for the kids you guys are amazing the new building has made a truly new power Kia

mateo987

17 de ago. de 2015

The respect and the kindness that they show there coustemers.I also like the explanation given to me regarding my loan and my new car

cruisercouple

9 de jul. de 2015

A great salesman in Mr. Herman Scales! My wife and I are enjoying our Cruiser. Power Kia and Mr. Scales, What a team! Thanks again!

Sandra

6 de jul. de 2015

Rafael was able to take a bad situation and turn it around into a positive one. We had been on the lot for over 20 minutes and were not approached for assistance. We were entering the showroom as Rafael came out the door and asked us if we needed help. He had just finished with someone else, while others were just sitting in the showroom at the desk. My husband was already irritated and Rafael was able to defuse the situation and got us into a 2015 blue Kia Soul while trading in our 2013! Rafael's leaders need to know that he is a true asset with his customer service skills and ability to work with difficult customers.

pamtime

24 de may. de 2015

Herman was our salesman and boy did we hand him an earful. In the end he listened to us about our previous auto deal and took in every work. He worked hard to make sure our experience was not only good and satisfying but outstanding. He attention to detail, he negotiations, his calm, and sense of humor made this experience for us the best out deal I have made in the last 40 years. The support staff, Dave in accounting and finance, management....made all the details of the transaction possible in a painless and stress free way.Thank you Power Kia, for a memorable and pleasant experience.Larry and Pam Veelle

Randy

3 de mar. de 2015

My wife Tina and I went to Power Kia of Salem looking for a Kia Optima. We were greeted by Michael Verton one of the sales professionals. Michael was very friendly, didn't pressure us to buy and was a wealth of knowledge about Kia's cars. There were many new models to choose from, however a pre-owned car was what we needed to find as we had a budget to stick to and wanted to pay cash. Michael showed us a 2013 Kia Optima EX they had just taken in on trade that was parked by the service department for detailing. The Optima drove great and the price was in our budget. Perfect fit! Michael and David (the finance office guy) gave awesome service! I will definitely be looking to Power Kia of Salem for my next vehicle purchase!!! Thanks, Randy L

Bigpoppa1972

28 de feb. de 2015

I have purchased 12 vehicles, 6 new and 6 used, in my "car buying career". I have bought cars at dealerships in Beaverton, Portland, and Salem. My Son and I just purchased a certified-used Kia Forte Koup at Power Kia in Salem, OR today, and it was the best car-buying experience I have ever had.There was a variety of great quality, competitively-priced used cars on the lot (Market at I5 in Salem). Nice facility and friendly, helpful staff. The whole process was hassle-free. We told Dwayne Shaver our financial guidelines and he quickly identified the the perfect car available. They worked up the paperwork while my Son and I grabbed a quick lunch at the Newport Seafood Grill (just a minute away). I was impressed by one Sales Consultant (Jim Roden) who, though not involved in our purchase, took the time to congratulate my Son on his purchase and shared some words of wisdom regarding how to improve his credit rating.David Becken, the Finance Manager, completed the signing process with us in a very efficient and orderly manner. He quickly explained each document and made the process simple for us. Overall, we are very pleased with the financing they were able to arrange for us.I highly recommend this dealership, and hope you give them a try and experience the "Best Car Buying Experience Ever!"Jim - Keizer

dbreed53

20 de feb. de 2015

Ask for Jim Roden. Honest, friendly, great people skills and aims to please. Good coffee, too. Nice to my parents and listened. Thanks Jim.*Deb Reed

Lizzie0607

6 de feb. de 2015

Hands down the easiest and least stressful car buying experience we have ever had. We got exactly what we were looking for. Miguel Lara was great to work with! Thank you!

clsr

1 de feb. de 2015

We knew what we wanted, chatted online with a real person, then met that same person at the dealership to complete the process. Thanks Dwayne!

Bry

13 de ene. de 2015

My husband went to Power Kia to trade in his truck. The first truck he test drove dies on him, the second one he wanted wouldn't start. The third one he liked and asked to make a deal. He told them he only wanted to go through his own credit union and no deal if they couldn't. They said they could make it happen and he left with the new (used) truck. Two days later the new truck started to to have transmission problems, so he called them and they said to bring it in. My husband had to leave town on a trip so I took it in, and they gave me a loaner car (note that his car also had mechanical issues...) Two days later my husband called me to say that Power had called to say the financing had not gone through.I took the loaner car back and they pulled up the old (05 Dodge) truck. It then died as it sat there. I was shocked as it had never done this. It had a few other things that needed work, but had never done this. They said they would have someone come over and jump start it. When an older guy came out to ask what was wrong and I told him the story. When I said it hadn't ever done this, he got defensive and then told me it took them a half an hour to get it to started before I got there. He then said I shouldn't try to jump it and drive it home because it wasn't safe. (So they were fine with me doing that before it died??? and had to ask what was wrong first, THEN told me they had problems starting it???) I understand how a part can fail at any moment but I felt a little jerked around and they were not honest from the beginning. When I went in to ask for a ride home, the I asked the guy why he didn't tell me the truth to start with and played dumb when he came out to see me - he said he just didn't know, and said we will do whatever you want with it... what???They gave me a ride home, and I called a tow truck for the Dodge. I then called (Larry) to tell him they were on their way and asked if there had been any personal belongings left in the other truck. He said they would keep that truck locked up tight and that my husband had to sign something when he got back, and could pick them up then,When my husband got home, he had letter from 4 different banks where they had tried to get credit. FOUR... (not their fault that he didn't qualify, but he had asked to only check with his bank) When my husband went to get his things, there wasn't anything to sign, and all of the stuff has been thrown in a box - wet. CD's and other personal belongings were at the bottom, and on top were items from the bed of the truck.

joecool390

8 de ene. de 2015

Rafael he was great salesman! Not pushy I got the car I wanted and did not feel rushed at all. In and out. Very helpful. Thank you!

JennieHensley

4 de dic. de 2014

I purchased a Honda CRV off of Mike and he was extremely nice and got me in a good car! Power Kia has a very nice service department too. My Kia Sorrento died and they got me the diagnosis fast, and we're very honest about my options.

kdmorris

4 de dic. de 2014

When Herman found out we were not ready to purchase, but were gathering information, he was helpful, friendly, knowledgeable and didn't try to push us out the door. That's rare in a 'car salesman'. Thank you, Herman!

annbmc

28 de nov. de 2014

Herman was a very friendly, knowledgeable salesperson working with us to help find a car that would fit our needs. He answered our questions with straightforward, fact-based answers and provided a couple of financing options that we can consider for our budget. We left pleased with our vehicle and the the whole experience. Thank you, Herman!

Nikkisilva

21 de nov. de 2014

When I came to the dealership and walk in Jim Roden met me at the door and was very nice. I liked that he wasn't being pushy. He was very laid back , funny and a really nice guy.

jblorenzen

19 de nov. de 2014

Friendly staff and worked well within my budget! Look forward to working with Power Kia in the future! I love my new 2014 Kia Optima Hybrid LX. Thanks for all your help Al!

CarleyLouWho

16 de nov. de 2014

My boyfriend and I went to Power Kia never really thinking we would be able to leave with a new car. That is exactly what happened! The entire experience was great. No on was pushy and it really felt like they wanted to get us the best deal and the best car we could. From start to finish the entire process took about 3 hours and they next day we went back to sign paper work because they dropped our interest rate a dramatic amount! (YAY POWER KIA!) I would recommend Power Kia or any Kia dealership. I actually looked into KIA because a friend of mine in Bend, OR said how amazing they were. So don't let student loans (which I do have) and being a first time car buyer scare you away. If you are unable to walk away without a car, they will help you complete the steps you need to able to walk away with a car in the future. Thank you so much for the experience and the chance to drive away in our New/Used car.

Vanessa Ellis

15 de nov. de 2014

Very friendly service. Very professional. Dwayne was very efficient and courteous. Power Kia is a very nice establishment. The staff is very friendly. Thank you.

kyledavidmitchell

15 de nov. de 2014

We leased a new Optima a year ago and then we just bought a used Honda Element. I loved working with Dwayne the second time as much as the first!

ronbob7

14 de nov. de 2014

Dwayne Shaver was straightforward, personable, and professionals. A good experience overall. He answered my questions and replied to my communications in a timely manner. At the dealership, he was helpful and pleasant.

cynthia08

9 de nov. de 2014

Ira was great to my husband and I. Our overall experience was great, however we are already having issues with the car and it's only been a month. That is not so great. :-\

elained215

3 de nov. de 2014

Thank you Dwayne for 2 hassle free car sales! We got great cars with great deals! Dwayne was willing to work with our budget and it was the first time buying a car for me wasn't the worst nightmare imaginable, but actually kinda fun.

turner04

3 de nov. de 2014

We had just had our 2012 Sedona totaled in an accident. We went to Power Kia and Jim was awesome in helping us get into a new car. We were totally amazed with our experience. thanks

elysesheba

22 de oct. de 2014

Jim was simply the most open, informative, pleassant, and personable gentleman I have had the honor of working with to obtain a new car. This experience has redeemed my opinion of car dealers! There was NO pressure. Finding the right vehicle for my needs was quite easy and painless. We were able to agree on payments to fit my budget, so that I was able to purchase a New Car!! Something I did not I would ever be able to afford. I highly recommend that anyone looking for to purchase a vehicle visit this dealer. They definitely are there to assist their customers in a friendly, courteous and open fashion!!

jakewolf99

10 de oct. de 2014

Dwayne was very helpful. I've always had horrible experiences when it comes to buying a car, this was completely different. I pretty much picked my car out online, I saw it was 'on sale' and fell in love with the car, however, in the back of my mind I was thinking, "yeah right!".... I thought it was just some gimmick to get me to the dealership. To my surprise, the vehicle I purchased was the price listed online. Not only did I get the car I wanted at the actual price listed, I got a lower rate and payment than i expected. I would definitely suggest this dealership!

shellylrhoades

9 de oct. de 2014

Dwayne and Arvine were awesome in getting us out of our current loan and into something that we really liked wanted and it was in our budget

ssraber

8 de oct. de 2014

We needed to buy a reliable car for our daughter. They worked with us to keep the payments within a budget that we were comfortable with. The atmosphere was good. We would recommend them to our friends and family.

Kkia

29 de sep. de 2014

Herman listened to what I wanted and he was able to point me in the right direction for the vehicle that best fit my needs. Jim was excellent in assisting me with the final purchase on the day Herman was off work. Very easy car buying experience.

Aniqua.Korm

28 de sep. de 2014

Dwayne Shaver was absolutely amazing. He worked so hard to get me exactly what I wanted. I kept the poor guy busy for over 2.5 hours getting my deal just right. He was patient, understanding, and even ended up getting me a better deal than i asked for!He is such a real person! True to his work, word, and the customer. Im glad he had to be onsite that day instead of being online. It was our pleasure to work with him!

lelon

24 de sep. de 2014

We had Dillan and he made are car buying experience very easy.We love our new kia soul and would recommend power kia to my family.

shami511

18 de sep. de 2014

Love my car. Very friendly sales people, no pressure. They listened to me and were very helpfull in all areas. I will recommend Power Kia to friends and Family

Hushlizard

8 de sep. de 2014

I connected over internet to start off and made a appointment shortly Dwayne was picking me up at my residence . I decided I shouldn't put more money into my 99 Blazer ,although with a little touch it'll be a excellent vehicle for someone wanting a 4x4 of good cared for babied,etc. I felt it time to upgrade and it had to be non-radical choice ,this happen in Dwayne helping me find a 2003 Saturn Wagon mechanically taken care of by Power Kia. I needed a good car for some future time and excellent for my 104 lb. service dog. I'm referring a friend to go through Dwayne this coming year.

bpylman

20 de ago. de 2014

Dwayne listened to us and showed us exactly what we were interested in. He was straightforward, ethical, and a pleasure to work with. And no pressure - just sincere desire to help us buy the car we wanted. We will definitely return and recommend Dwayne and Power Kia to others!Brenda, Derek and Remington

webguru88

17 de ago. de 2014

We saw a 2014 Kia Rio on the Salem Oregon Power Kia website, with 360 degree pictures AND it was on sale at a great price. We know it was a great price because, before we decided to buy it, we went to a local Treasure Valley Kia dealership to get a feel for the roominess, comfort, features, etc., and their base sticker price was $3k higher for pretty much the exact same car. We loved everything we saw about the 2014 Kia Rio. As we hadn't actually physically "seen" our car yet, we had to put a lot of trust and faith in Dwayne, from Salem Power Kia Internet Sales, that our car would be just as pristine, clean and undamaged as the one we sat in at the local dealership. All the paperwork was handled via e-mail and FedEx, at their cost, and when we picked up the car the next week, it was washed and clean inside and out, filled with gas and ready to drive. The drive home from Salem Oregon to Nampa Idaho was just long enough to be a good test of the car's handling and ensure we didn't buy a lemon. We bought the 6 speed manual, so going up and over the mountains was a blast and the car didn't miss a beat in get up and go. The whole sales transaction took, beginning to end, 6 days, and that was only because we couldn't take off until the weekend to pick it up.Would we do it again? We are already trying to talk our other daughter here in Idaho, into buying her new car from Salem Power Kia too, so...YES!

mollyfiller

12 de ago. de 2014

Didn't plan on purchasing a car when we got there, but it was a great deal, and great service, NO pressure. Thank you for helping us get a great new car.

mjnored

7 de ago. de 2014

Can't say enough about our salesman, Herman Scales. Excellent communication skills and willingness to get us the best deal possible. Can tell he cares about his customers. First rate dealership and sales team. Thank you for a wonderful experience! Mike and Mary Nored

wendell.goff.5

26 de jul. de 2014

All my life I have wanted to own a Jeep or a Toyota 4x4. They were my dream cars. I finally got into a Jeep at Power Kia, thanks to Dwayne Shaver, Jr.. Now my wife and I can hit the mountains on our anniversary. Looking forward to it! I've always hated to buy cars from dealerships because of the hard sell. However, Dwayne is a man of integrity and does right by you. Easiest experience I have ever had with a dealership.

Melodist2012

20 de jul. de 2014

Everyone was very friendly, and the only issue we had wasn't with Power Kia, but with our trade-in that had apparently had some shady background issues we were unaware of. It made our experience less than ideal, but we are very glad that Power Kia brought it to our attention.

Izzyh13

15 de jul. de 2014

My wife & I needed a new car but or credit was Less than perfect. We were turned down by several landers & dealers. Some how Jake Ray, was able to get us into a brand new Rio for a great rate & payments we could easily handle. I am very pleased, not only with the car & the deal, but with Jake & Dwayne. I would, & already have recommended Power Kia to my finds friends & family.

creativecaroline

10 de jul. de 2014

We had a wonderful buying experience! Great deal, great salesman, great day! Jake deserves a promotion and a raise. I highly recommended Power of all Oregon KIA dealers!

Kaliska

8 de jul. de 2014

I went in to trade my car in. Jake was so friendly, professional, funny, so helpful and treated me with respect. I love our new car! The process was fast too! Thank you so much for all your help! Phil really worked to get me the payment I needed too and was great as well.

cdiezel

6 de jul. de 2014

Dwayne was great! He was able to get the payment to a price I can afford. I love my Malibu and would recommend Dwayne to anyone!

Swing3

6 de jul. de 2014

Dwayne was the best easiest sales man ever. I automatically hate car sales men in al my 42 year they are slimy. Dwayne was likable and delivered on his word from the start. Deserves a raise. Because he is your best sales guy out there.

hunterzmom

6 de jul. de 2014

The vehicle I wanted had to be located via a dealer swap. Jim worked extremely hard for us and found me what I had asked for. He was professional but not too formal and made our whole experience of buying a new car pretty easy. I would not hesitate to recommend Power Kia and especially Jim as a sales person. We have dealt with a lot of the local car dealerships and sales people. I joked about him being the hardest working salesman in the area, but it wasn't really a joke. His dedication to the customer is very much appreciated. I wish them much success as they move to their bigger and better new location.

mikey1988

14 de jun. de 2014

Jake was GREAT. Personable honest and upfront. Great positive non pushy communication. Fair and clearly communicated financing with no gimmicks. Actually walked away grateful for the experience and new buy.

andrek

28 de may. de 2014

Jim Roden reflected what purchasing a vehicle is all about. His communication skills were great and his style to sell a vehicle was superb. He listened to us on our needs and delivered the goods in the best way possible, going the extra mile in every situation. We felt no pressure from Jim at any time, it was great! Power Kia is definitely tailored to present the ultimate experience in purchasing a vehicle and has our total customer satisfaction.I Highly recommend that if you are looking for a car, you won't find a better place than Power Kia where they actually work for the customer, delivering you a pleasant and friendly experience.......... and a car too!AK

chickengirl49

10 de may. de 2014

We have had "awful" experiences with two other named KIA dealers in the Portland area. Was about to give up whenwe called Power Kia in Salem. From the first answer of the phone to the last signing of papers this experience wastruly "a step beyond normal". Thank you Power Team for restoring our faith in the dealership experience. We arereally satisfied. We will gladly tell our friends and trusted customers about you. Darrel & Marion, Silverton, or.

Mel1sa

9 de may. de 2014

I bought a car from a local dealer, great little car but it didnt take me long to realize Im not much of a car person. I started talking to Dwayne in March 2013 about getting me out of the car, I owed more than it was worth. He was patient with me, guess Im a little picky, I wanted an SUV, one I would like; it had to have all the cool options, and be in my budget. That wasnt such an easy task, after about nine months back and forth texting I told Dwayne maybe I wasnt ready, he didnt pressure me or make me feel bad for all the work he put into looking for a vehicle I would like, he just told me to let him know when I was ready. About three months later I was ready, had a new phone number and forgot, I just started texting Dwayne again that I was ready. After he figured out who I was he started the search again. March 2014 I went to Salem to meet Dwayne for the first time and pick up my new SUV. I love it and couldnt be happier with the service and support I received from Salem Power Kia and their sales rep Dwayne. As my luck has it 40 days later I notice there is a strange sound from the rear end, I called and talked to Shane. He was on the ball and got it into the shop the next day. Thank you!

jkl456

9 de may. de 2014

When I started car shopping I checked out a lot of brands online and found that the Kia Soul was very well rated for safety and dependability which was of most importance to me. It was affordable and had great gas mileage. So I had narrowed my choices down to 2 or 3 brands and styles and started checking on the best deals and planing a test drive of each. I found the local online ad for Power Kia in Salem. It offered a great deal but warned that there was only one at that price. I went in anyway, figuring it was a "come on" ad and the car would be gone when I got there or would be so stripped down that it would run the price up to make it worth having. I figured I would at least test drive the soul and then continue my search and make a choice later. I was amazed to find that Jim Roden (the salesman) was quick to show me the car from the ad and give me a test drive. The Soul was not stripped down but came with lots of great features. The 6 speed transmission is fun to drive. The air conditioner is a plus I don't usually get. The sound system is up to my husbands standards and that is rare. The gas mileage is great (and living up to its promises). It has lots of room for my long legged husband and It sits up high enough that I can see everything around me. The 10 year warranty is wonderful. Jim Roden was happy to show me our options. (I had to check out the Red one - way cute - but not as great a deal) and then we sat down to deal. I was ready for the usual run around and was amazed when Jim laid out the price as just exactly what the ad had said. No added hidden cost. None. Nada. No time wasted. No run around or pressure to buy a more expensive model. No need to look any farther. We bought the Kia Soul that was advertized, at the advertized price in a fast and pleasant manner. We are very happy with the car and very happy with the deal and the dealer and the sales man, Jim Roden.

AaronP9

19 de abr. de 2014

My mom and I visited Power Kia in search of a new vehicle for me. We came to the dealership with a very unusual situation/problem. Jim took his time to dig into the root of what we needed and thought outside the box when coming up with a solution. Jim made what would and should have been a very stressful situation into a fun and light experience. There is not a single thing that Jim or the team at Power Kia could have done differently to improve the experience. I couldn't be happier with the experience of buying my first new car nor with my 2014 Kia Soul. Thank you Jim and everyone else at Power Kia!

BPHolman28

19 de abr. de 2014

Comfortable is how my wife and I felt through the entire process. David answered all my inquiries, they had what we wanted, it was easy!

rentilstra

13 de abr. de 2014

Jim Roden was very friendly and did not pressure the sale. Jim was very knowledgeable about the Kia line of vehicles. I feel Jim went above and beyond with helping us transferring items from the vehicle we traded in including removing and cleaning the license plates we were transferring to the new vehicle.

amberoptima

11 de abr. de 2014

This was the best car buying experience we have ever had. David Albers was able to answer all our questions and gave us plenty of time in private to make our decision. When it came time to discuss a price we did not have to go back and forth to negotiate. We made a reasonable offer and they accepted it.

jaredhddck

15 de mar. de 2014

I had a great experience with Power Kia. David was great to work with. He was not pushy at all. I told him exactly what I wanted and he worked very hard to make it happen. What I loved is when it came to financing he gave me a lot of options to pick from. He was very honest and fair too. If you are like me, and are a first time buyer you should definitely work with David he will get you the best deal. He really cares about the customer and their needs,not like other dealers who are just there to make $$$. I was out the door with a great car at a great price before I knew it! Thanks David for all your hard work!

Tyed04

15 de mar. de 2014

Jake was very friendly and professional. We did not feel pressured to buy, but felt he was honest with facts about buying the car and taking my trade in. I have and will recommend him to friends and family.

Missmoe32

14 de mar. de 2014

Great service, extremely helpful and always got back to us right away with answers to our questions. Nice to have suck reliable service. Thanks again

xnelsonx

14 de mar. de 2014

I had been shopping around for a New Car, I had made the decision to go with a KIA since I had owned the spectra before and loved it. I first started talking to Jake Ray through the online instant messenger and he was very nice and answered every question I had. I went into the shop a few days later after a little bit more shopping, and test drove the KIA Forte, I instantly fell in love with the car, it was perfect. Jake went over every detail with me in full and again answered all the questions I had. Few days later I decided to purchase the car and he was able to find the perfect one I wanted, color, options, etc.. Took 2 days to get here and it was flawless when I received it. I would shop here again and recommend it to anyone, the customer service here was beyond excellent. Thank you again!

KimmiiHatfield

13 de mar. de 2014

The BEST experience ever!!! Bryan & Dwayne are a blast to deal with, they made buying a car fun. I will be spreading Powers name all over Central Oregon. Thank you guys for everything!!!!

MjGirl14

11 de mar. de 2014

We love the reliability of Kia and decided to upgrade from our Forte. We love the Optima with all its "bells & whistles" and visited Power Kia to make our purchase.

Reflow71

11 de mar. de 2014

I would recommend Power Kia to anyone wanting a friendly no pressure easy buying experience! The sales staff especially Dwayne was so friendly and easy to talk to no cheesy sales pitches! Great people great dealer!

gmozzillo

9 de mar. de 2014

The best experience we had in buying a new car from any dealership everyone we had contact with were very helpful and listened to what we wanted.Greg & Melony Mozzillo

SandeeMorrison

4 de mar. de 2014

Great customer service!! Worth the drive from Springfeild to Salem!!! Both Shane and Dwayne were awesome to work with!!! I love my new car!! Thank you for everything!

jatalig1

2 de mar. de 2014

Great experience, friendly environment, very helpful and knowledgeable associate. It was great working with this guys, tried to find the best vehicle that fits everyone's needs and budget brackets. I was able to find a vehicle in no time that works around my budget and be able to drive it home the same day. Thank You! Power Kia keep up the good work and keep that bell ringing.

SabrinaMorrison

1 de mar. de 2014

I went in to get a car to take with me to another state, so I needed an affordable and reliable car. The salesmen at Power Kia helped me find the perfect car for me! I am very happy with the car I got!

alicia0344

25 de feb. de 2014

So I'm a first time car buyer but this experience overall wasn't too bad. The sales consultant was helpful and willing to help work with us on the price when we showed him we did our research on the car with the internet price,kbb and the fact that we had a price for another similar car if the Honda place in Salem. It wasn't the most awesome deal but it was a good fair price for what the car was. The worst part was the waiting around to even go in and sign the papers which took longer than looking at the actual car. Another thing that we weren't happy about was the fact that when we did decide to get the car after originally having no intentions of buying that day, they were very adamant about us bringing in a down payment check that same day to hold the car for us as well as being very iffy on whether they'd be willing to wait a month or less for us to get the money for the remaining balance. Overall, nice people, good cars that you can negotiate the price on if it is reasonable. The only word of advice is to know what you are going to do about paying for it before hand and making sure they understand your plan and agree to it and abide by it. Besides these little things I have no problem recommending this place.

sbumgarner1970

21 de feb. de 2014

Very friendly. Easy to work with. Tries to make their customers happy. Very available. I believe they care about their customers. Tries to work out the best option that matches the customer. No long waiting.

Jrbrenner

17 de feb. de 2014

This is my second Kia I have leased through Power. I returned based on my first experience, however, Dwayne and Phil have raised the bar. I live in Tigard and would rather drive 30 miles than deal with the sharks at my local Kia dealerships. I dealt with everything either online or by text, I spent less that 45 minutes in the store from start to finish. Most if that was the delivery and explanation of the vehicle. Can you say that about your last dealership experience? Power is my dealer of choice for life! Thanks to all...I love my new Kia

branaga

2 de feb. de 2014

Dwayne was amazing! I gave him a basic idea of what we were looking to upgrade to, and he hit it out of the park on the first try. He gave a personal level of service that is not often found in other dealerships, and he is the reason we will be coming back to Power Kia when we are ready to purchase or trade in again.

inirgell

21 de ene. de 2014

The one thing I hate is a pushy salesperson. Jake Ray was everything but that. He was very knowledgeable and what he wasn't sure of, he sought the answers until he found them. Jake was courteous, friendly, and went out of his way to make you feel comfortable. He took his time with you and listened carefully what you were looking for. When he found the car I was interested in and I went for the test drive he explained all the new technology that came with the vehicle. I had no idea some of the technology that was available today. The last time I looked at anything was in 2007. When I decided to buy this Kia I wanted a spare fob for the ignition. I was to come in the next day with my husband to pick up the car. Jake drove me over to the parts department so I could pay for the Fob and set up the appointment to take the Kia in the next morning for them to set the Fob to the Kia. Since I live an hour away he is doing this himself so my husband and I wouldn't be sitting around waiting on this to be done when we pick up the car in the afternoon. How many sales persons do you know that would do that? Now when it came to the financing office and the business manager I also am so impressed. I gave them my expectations and limits and they went out of their way to give me what I wanted. In some ways, very creative but the knowledge they had they knew how to make it work. Phil Dalton the business manager was friendly, courteous, knowledgeable, took his time to explain all the paperwork and when something I needed changed in the paperwork he didn't bat an eye, he got the job done. A very pleasant man to deal with. All in all, I couldn't say enough about my great experience with Power Kia Dealership in Salem. I would recommend them to everyone.Doris P.

Tinastidbit

18 de ene. de 2014

So excited that I'm saving $100 a month in car payment.... Jacob really listening to me when it came to my wants and needs..

peterperd

17 de ene. de 2014

Thank you, Jake, for taking the time to find the PERFECT vehicle for me and my family! It's not everyday that someone buys a new car, you took the confusion out of it for me and walked me through the process with respect to my needs and budget. I now know that when I need either another car or service on my new vehicle, I will definitely go to see Jake at Power Kia in Salem. Peter, Eugene Oregon. :))))

JarlBerg

13 de ene. de 2014

I can't say enough great things about the service and attention to detail that was brought to the table. I was able to trade my current vehicle for something that fit my needs much better and everything was done to keep it all within my budget. Thanks for making this guys dream of family adventure alive! Cheers!

oldblippp

13 de ene. de 2014

My wife and I were looking for a completely different type of car than we were used to so we visited many dealerships of all of the manufacturers of small SUV's. I went to look at Kias because of recommendations of independent mechanics that I know. When I showed up at Power Kia in Salem I was greeted immediately by Jake Ray and he listened to my questions with respect and helped answer all of my questions. Jake was enthusiastic about showing us the vehicles and helping us find the answers to our questions. I think we drove the Sorrento three times. He also brought in a Ford Escape from another Power dealer because I had expressed an interest in it. My wife and I spent a month on this process of car-buying and Jake checked in with me twice. I don't think I met any other salesman at the probably nine other dealerships we visited that so clearly made our finding the right car his real priority. When we were talking about price the guys at Salem Power Kia were quick to respond to our questions and concerns. It was very nice working with the people at Power Kia. Thanks

mberrien

10 de ene. de 2014

I had the best experience at Power Kia. Like most people, I dreaded walking onto a car lot, but Jim Rosen put us right at ease. He was genuine, friendly, super helpful, and did not put any pressure on us to buy. That combination is what actually made us decide to buy, and I couldn't be happier with our KIA Soul.

korival

4 de ene. de 2014

Fantastic Sales people, very informative and knowledgeable! We had lots of options and cars to choose from. They made us the best deal that would work for us!!

jamescgreen08

3 de ene. de 2014

Power Kia is the place to purchase a vehicle if you are looking for exceptional customer service. Competitive prices as well as a highly motivated and enthusiastic sales team makes purchasing a vehicle fun. Jim Roden went above and beyond to ensure that my purchase would have been everything that I wanted it to be, even though ultimately I did not purchase, but only because of something outside of his control (Mileage of vehicle) but everything else on the vehicle he took a personal interest in to see if he could make it exactly how I needed it to be. Thanks for the time invested for a potential sale Power Kia.-----James

d2smith

3 de ene. de 2014

We were looking for our next car as our 2005 Chevrolet Malibu had 240,000 miles although it is running strong we felt we need to get another vehicle and have it paid off before retirement. Dwayne was very helpful listening to us and put us the Kia Optima hybrid that we bought. Dwayne also informed us of the discounts available for this vehicle and worked a very fair price for us, no haggling or headache. The whole process went through very smooth and they did not promise one thing and have the contract say different. Integrity for a dealership WOW. I highly recommend Power Kia and specifically Dwayne

lriback17

30 de dic. de 2013

Great experience with Power Kia. Mike worked hard to get me a deal to fit my budget. I would recommend this dealership for a new or used car.

kimreames

27 de dic. de 2013

Dwayne did an excellent job. Responded very quickly and had a car for us to look at within hours. Highly recommend Dwayne. Very happy with our purchase.

Bronzeswann

25 de dic. de 2013

We show up and it was such a great experience to see a happy face and a warming welcome. Bryan made it feel like a family atmosphere and we were off looking and trying out vehicles and discussing what would work for my son and his family.Over the years my wife and I have been a loyal customer of Power. Even when my son thought another dealership could step up. They didn't.I brought him and his family to Power and all is right 'with the world'.Thats why we go to Power.Thank you Bryan and the Power family. p.s. The finance paperwork gentleman (his name slips me at the moment) is totally AWESOME!

weaverw321

23 de dic. de 2013

Jake went above and beyond to help me, especially during a time that I really needed a break! He found me the perfect vehicle with everything that I wanted and needed. Best dealership experience I've ever had!

dlebt

20 de dic. de 2013

My experience at Power Kia with Jake was "on point" and warm and professional. Jake knew the two or three brands I was looking for and we only needed to test drive two cars. Jake was fun to be with and prepared. I decided on a Toyota Highlander and the negotiation was smooth and Jake handled the process very well. Beat any previous experience I have had with a dealership in 48 years of driving! I will come back and highly recommend Jake and the Power Auto dealerships.

1lucky_mama

20 de dic. de 2013

Last month I came in to purchase my 2012 mazda 3. Thanks to jake I was able to drive off the lot with the vehicle I had falling in love with! He was very helpful. Had all information ready for me. Most places you are there all day and may or may not get what you are looking for. Jake tried to get me out of there as fast as possible but still satisfied. Any futher business will be taking back to jake at power kia!!! Thank you jake for all your help and looking forward to any further business we may have rogether.

gibson4200

16 de dic. de 2013

I can't say enough great things about all the gentlemen that helped us! I have had horrible car shopping experiences in the past and I was very nervous and all my fears and nerves were put to rest very quickly! They treated us like friends and family, we really felt like they cared about what we cared about and wanted to see us in a car just as much as we wanted to be in one and really did everything they could to make that happen. We drove off the lot with the perfect car and huge smiles on our faces and they were smiling too! I will never buy a vehicle anywhere else again and I will for sure be recommending the guys at power kia to anyone who will listen! Absolutely the BEST experience car shopping I have ever had!

syndeew

13 de dic. de 2013

Great help from Mike and Al. Much appreciated. I went in 3 times and kept changing my mind. They were so kind and understanding. They explained everything and all my options.

ahouck92

6 de dic. de 2013

The quality of customer service that Jim gave me and my father (whom he was working with a month even before I decided to buy) was absolutely AMAZING. This was my first experience buying a new car. It has been two weeks since and I still have the biggest grin on my face. I love my new Kia Forte EX! After visiting four other dealerships, Jim was the only salesman willing to fit me into a car that was right for me -- and most importantly -- with payments that I was comfortable making each month. The kind of professionalism and genuineness Jim showed us throughout our buying process demonstrated that there are car salesmen that really care about the needs of their customers more than just making another sale. I will recommend him with the highest degree to all of my family and friends looking to purchase a new car. Thank you for making our buying experience a nice and easy one!

hingston11

21 de nov. de 2013

My experience with Power Kia was a very positive one. Jim Roden was the salesman that assisted me in my purchase of a 2011 Kia Forte. Jim was very friendly and professional. He did not make me feel uncomfortable and was not too pushy. Jim seemed to look out for my best interests and seemed to truly want to help me get a good deal and walk away happy with my purchase. I will definitely recommend Power Kia to friends and family and I will tell them to ask for Jim Roden if they want exceptional customer service. Thank you Jim!

Dwbushong

18 de nov. de 2013

We received a flyer that offered us a free turkey if we went in. Having been driving a 2011 optima it was easy for us to make the choice to consider a new one. We were impressed with how easy the deal came together and it was very nice to be able to work in a no pressure atmosphere. After only a couple of hours, we ended up in a brand new Kia Optima, got our turkey certificate and my nameis in the drawing box to win a free car. Since this is our first new car I can confidently say that I know we made the right decision to by the Kia.

megillie30

11 de nov. de 2013

Because they were very friendly. All who addressed us. We started with Dwayne he had another call and turned us over to Jim. He was not high pressured at all as we stated many times we were just looking. Then as things progressed we were asked if we wanted to see what the payments would be and we were very surprised and in the end bought. He was also highly knowledgeable which also helped us make our decision to buy Hybrid. Thank you Earlene and Mike Gilliam

seholmes

5 de nov. de 2013

I'm a repeat customer with challenging credit...and both Ben and Jose treated me like a queen, were straight up and awesome, no games. I'll never buy anywhere else!!

Tomme

16 de oct. de 2013

didn't have to wheel and deal. they gave me an excellent trade in value for my truck. They had all my paperwork done when I arrived to pick up the vehicle. it was quick and efficient. Thanks Jay and Emerald.

Susan

13 de oct. de 2013

check you in quick go over the bill and what is done got the job done in the time they said they would washed my car

Jessica

10 de oct. de 2013

I had a wonderful experience at Power Kia. The staff was incredibly welcoming, and helped me find a vehicle that met all of my specifications for a fantastic price.

RondoGreen

10 de oct. de 2013

Previous to our experience at with Jim Roden at Power Kia, Salem OR, we had considered getting a new car somewhat like a visit to the dentist, necessary but unpleasant. We were very surprised at how much we actually enjoyed our day. Jim was authentic and knowledgeable. The truly unique aspect is we felt respected. Our needs were heard and met. We had saved cash for this purchase and each dollar was important to us. Jim found us the perfect fit. We love our car and best of all, no buyers remorse. Even though we are not frequent traders of our cars, we will go to Power Kia from now on and look for Jim!

Thomas

7 de oct. de 2013

The salesperson was friendly and knowledgeable and very accommodating. We had a longer than usual test drive, for example. We were not pressured in any way. The whole staff was professional, and the overall experience was very positive for us.

Jessica_Watson

7 de oct. de 2013

Mike was extremely helpful! He was able to get me the exact vehicle that I wanted, and was very courteous, knowledgeable, and a great representative of the Kia brand. I was initially hesitant to purchase a Kia, but I love my little green Soul, and I will be absolutely refer my friends to Mike at Power Kia.

kmarsak

7 de oct. de 2013

We have purchased two cars from Ben Phillips at Power Kia and have been extremely happy with the service that we have received from him. He is very professional, as well as kind and fun to work with. And most importantly, we have always gotten a great deal from him! This past weekend he worked a true miracle. We wanted a particular style in a particular color, and he got it to us from another state - in time and under budget. What more could you want? We're already looking forward to buying our NEXT car from Ben. Highly recommended!

Living Trust

29 de sep. de 2013

For the first time ever, my husband & I had a totally positive car shopping (& car buying) experience, thanks to Power Mazda and Jeff Crites, the internet sales manager. There was no pressure or hassles whatsoever -- just a listening ear and friendly, patient, knowledgeable help in choosing the car (a 2014 Mazda 6) that best suited our needs. When we finally decided exactly what we wanted -- in a color and package less readily available than most -- Jeff left no stone unturned in tracking it down for us. It was still at the port and destined for a dealership in Kirkland, Washington, but we got it in just a couple of days. My husband and I are in our 60s and have had some really, really sour experiences with previous car shopping over the years, so this was a wonderful turn of events. Definitely, Power Mazda will get our future business, too! (P.S. We LOVE our new Mazda!)

nomadtrucker

28 de sep. de 2013

I bought a new 2013 Kia Soul. The salesmen alowed me to test drive a couple of different Souls, and answered every question. They were very helpful and the total buying experence was good from begining to end.

ppasak

24 de sep. de 2013

Both Bryan and Dwayne were very helpful and patient with us as we were deciding which car to pick out. This was one of the best car buying experiences we have had. Thank you very much.

KeithBayliss

19 de sep. de 2013

Mike was very helpful in finding me exactly what I was looking for. He was very pleasant, and not overbearing. He has a great sense of humor.Even after I purchased the car, he went out of his way to make sure that I was happy.

winky7

14 de sep. de 2013

Jim was fantastic. He devoted a lot of time after business hours to find exactly what I wanted. He also suggested the installation of additional features once we found ALMOST the exact car I was looking for. Now I have my dream car. Working with Jim was a pleasure, he made the process of buying a car much more bearable and even enjoyable with his great, go-getter attitude. Thank you Jim!

jandersen09

4 de sep. de 2013

Al was great, he kept me busy while we heard back from the bank. He had immaculate customer service and was very personable. Phil was also very helpful, especially when he had me feel out all of the paperwork. This was my first car buying experience and they helped me every step of the way!

lisascott1

3 de sep. de 2013

Great experience. Jim was great in that he was efficient, answered all my questions, and respected my time constraints. The car facts sold the vehicle. Will definitely recommend his service to my family and friends.

candison22

29 de ago. de 2013

David was "Awesome" !!!! I came in looking for a KIA Soul. It was advertised on internet. He didn't shove any other card down my throat. He gave me EXACTLY what i was looking for. Gave me the Price I needed, interested rated needed, and payment was right on BUDGET. He worked beyond my expectation. He even came in on his day off. I like dedication and he proved worthy.

Beccwall

29 de ago. de 2013

My husband and i went to look for a van for our family since our current car didnt have the room we needed. When we arrived we meet bryan aka salesman number 1 he showed us the van and then relized how much we owed on our car. And we sat at his desk for a hour and waited as he was helpng other customers. In the mean time this is were we meet David he asked if we were being helped and we said not anymore and David took time to listen to what we needed and got us a great deal on a new Sedona Van. Thanks for all your hard work David you made this car buying night mare a great experence we will buy our next car from David at power kia

Jack

28 de ago. de 2013

our salesperson Ben was very helpful and friendly, we will be sending our friends to power kia.

RRients

26 de ago. de 2013

Ben was the sales person. Very knowledgeable about the vehicles. Assisted us in finding what we wanted and was able to get a price that was agreeable. Phil was very good at getting us the financing we needed.

jules2rn

26 de ago. de 2013

You made it easy to buy a car, no hassle, in & out. Thanks for letting me have the car for a loaner for the day, that helped alot.

melissa a nagel

26 de ago. de 2013

I had a great experience working with David probably the least stressful auto purchase ever! We will be back for our next purchase for sure.

College student

24 de ago. de 2013

I love how they wash my car after every service and how willing they were to help me.

Lay4808

24 de ago. de 2013

I worked with another dealer first and they didn't listen to my needs I wish I would of went to power Kia first. David took time to understand my needs and the experience was amazing I will only buy vehicles from David

chereewolf

24 de ago. de 2013

Jim was perfect, it would have been nice to have some automatic souls on site and to get a better deal than msrp on the automatic, if both of these had been possible, I would have upgraded. A friend paid a final price of 15,000 at Beaverton Kia, I would have done that. I was offered a final price of 16,500, and there were none available to drive away that day:(

geraldscheel

21 de ago. de 2013

Ben Phillips facilitated our car shopping experience with great expertise from beginning to end. We felt fortunate to have had him welcome us and present the Kia Sorrento incentives and packages available. We felt confident that we were dealing with a person of integrity, and that made us all the more confident to 'close the deal.'

jostacybow

21 de ago. de 2013

Mike was very friendly, took care of us quickly and went over all of the information we felt we needed. He made sure we were satisfied with our new purchase!

stufortyone

19 de ago. de 2013

Jim worked very hard for us to get the deal we wanted. There was a mix up with the numbers, but Jim was very good about taking care of it. He was also very laid back and not pushy, something that was very refreshing to us. We would go back to Jim Roden again and I would recommend friends to him. Stu & Penny Cline

lauraprosser

15 de ago. de 2013

I was interested in one of two vehicles- either a Subaru Forrester or a Kia Sorrento. I went to the Subaru dealer first. My experience at Subaru was not very good. I waited a long time to talk with someone at Subaru and finally the sales manager came out to talk with me. He was not able to answer any of my questions, and was a bit abrupt. I felt like I was annoying him. My experience working with Jim Roden, of Power Kia was exceptional. I was greeted immediately upon arrival and in a genuine "can I help you way." He is a nice guy, a regular person...doing a job. I never felt rushed or uncomfortable. Jim was professional, funny, and knew a lot about Kia's. What Jim didn't know he was honest and willing to get the information for me. I also really appreciated that after the sale, Jim took the time to go over my new car with me. He reviewed the manual and how to find information when I need to. He showed me how to program my car, and took the time to make sure I understood each feature of my new vehicle. I wasn't planning on purchasing a car on the day I went in. I was going to "shop" for awhile eventually getting my new car. I was so impressed with the caliber of professionalism exhibited by Jim, I went ahead and bought one. Please let Jim know that his efforts are appreciated. I am very happy with my new car purchase from Power Kia because I liked Jim.

Caddilac fan

12 de ago. de 2013

Forget all your inhibitions about the new car buying experience. This was a no hassle easy purchasing experience. I did my home work and Power Kia listened to my needs. Don't make a mistake and purchase a new Kia at any other dealership.

beckygrimes

11 de ago. de 2013

Jim Roden made this one of the most enjoyable car purchases I have ever had. He is very personable, and made me feel quite at ease in my first "new" car experience. I would definitely recommend my friends and family to this car dealership.

dphifer01

11 de ago. de 2013

I had a horrible experience with another dealership and was very unsure about trying again. Power Kia treated me with respect, completely understood what I was trying to do and did their very best to meet my requirements. I walked out extremely happy with the price of my new Kia, the trade in value of my Sorrento, and the financing agreement. Michael brought me in by phone with reassurance I would be treated like a person and David went out of is way to make me comfortable. I thank them both very much.

twilliams

9 de ago. de 2013

Power Nissan has always communicated with me everything I need to know about my service. They get things done timely and I am on my way.

furieswind

4 de ago. de 2013

David was so helpful! He listened when I told what I needed and found the perfect car at the perfect price! He didn't try oversell me. The financeManager Phil made the paperwork fast and easy. Before I knew it I WA taking my new car home!

oregoncoastalmom

4 de ago. de 2013

We had the best car buying experience with David Alber, if you want personal, professional service choose him please. We helped our two daughters buy their cars from David this year. They are happy which makes Mom and Dad happy. Not an easy challenge both our daughters are picky! Phil took care of the financing he's great. It's worth the drive!

bbrinl

4 de ago. de 2013

Mike was very professional and not pushy. We did not come in to buy a car but bought one anyway. I appreciated that. Thank you.

mazda2 owner

4 de ago. de 2013

the professional and courteous staff helped me with my questions as a first time Mazda owner and I felt I had 100% of their time and focus.

Patty FC

1 de ago. de 2013

staff was friendly, informative, down to business with no surprises and did not try to upsell me with something else. Service was faster than expected

Chadman351

25 de jul. de 2013

From the moment we arrived, Mike was very welcoming and not pushy at all. We drove down from Beaverton after having a horrible experience with Beaverton Kia and Power was a breath of fresh air. Mike was patient, answered all of our questions, and really was a great salesman. I would recommend Power Kia to anyone!

Scott.kenady

15 de jul. de 2013

I came in to see the car twice and my mechanic once, Jim was very patient and great to work with... They had lots of cars to choose from. Stop by an check em out! Ask for Jim an get treated right. Scott Kenady

nancyfischer

14 de jul. de 2013

Al made the experience of buying a new car effortless. We were extremely pleased with his knowledge of the vehicle, financing and his willingness to help us through this process in a very timely way. We didn't want it to take 3 hours and he promised it wouldn't. In fact, it was about 2 hours total. His honesty and integrity when we first visited, brought us back a week later to purchase. Al is a top sales representative and we will recommend him to friends and family who may be shopping for a vehicle. Thank you Al for all of the help in getting acquainted with all of the "bells and whistles" in the interior. We drove home confidently! A big high five for Al!

Showery

14 de jul. de 2013

Ben worked hard to get us the best possible vehicle within our budget. We left the lot with a vehicle far exceeding what we expected to be able to get. It was a relatively painless car buying experience.

summernbartlett

14 de jul. de 2013

Jim Roden was the salesman who helped my mom. He was very patient and super kind! We will definately pass his name on to friends and family!

DeeLC

27 de jun. de 2013

Steve was awesome! found us a coupon and helped to get us in and out very quickly! We will be back.

stephanieameagher

22 de jun. de 2013

This was the first time I had bought a new car in 12 years and Dwayne made the whole experience amazingly easy! I got the car I wanted at a great price and the follow up service has been wonderful. If you are looking for a new car, go see Dwayne at Power Kia!!

Shawnals1

20 de jun. de 2013

I stopped at Kia first and went back to Kia last - best car best price!!! I spent my Sunday determined that I was not going to fill my SUV tank again. The first stop was Kia and Ben Phillips came out and asked what I was looking for. He only had to show me 1-2 cars and then he brought out the Kia Optima Hybrid which was very stylish, sharp, does not look like the same car everyone else drives and had the power that I love. I test drove that, told him I had a few other cars to look at that I was interested in and went on my way looking. Each car is test drove, I kept comparing each to the Kia that he had brought out, and each car I test drove, I drove by the Kia dealership to see if the Optima was still parked where we left it. After 4 cars and a couple dealerships, I went back, the car was still there. I was out of my range a little however he lowered the cost of the car , I was sad however to take a loss on my SUV the way that I did but the savings in gas will quickly make that difference up as I am quickly finding out, and the assurance of having a new car and being able to finally take my family places will be priceless. Thanks Ben!! Oh by the way,,, That could be your next commercial! Yes I drove by with each test car to make sure the Kia wasnt going anywhere. I love my car, the only thing missing is a moonroof and tinted windows which can be added down the road.

JFiggy

15 de jun. de 2013

I had a good experience when I went and bought my used car. I was shown a variety of options within my price range, everyone there was friendly, and I was especially happy that I never felt any pressure. The reason I am most impressed with Power Kia is not just because they were helpful when I bought my car, but because they were just as great when I had a problem with the car. I stopped back by the dealership a few days after my purchase with a concern and they immediately sent me over to their service dealership, made sure my car was checked out, and took care of the repairs needed. I didn't realize this kind of honesty exhisted. I didn't have to stress about the expenses or being without a car, they really took care of me to make sure I was completly happy with my puchase.

Bjlewis

8 de jun. de 2013

Great customer service! Took the time to answer ally questions and offered to help me with any additional questions I have in the future. I was not able to see Dewayne's name in the selection above but he helped us as well and did a great job. I want to give all 5 states in all categories but your site makes me make one item 4 stars to accept my review. Not fair to salesmen

zipper339

3 de jun. de 2013

Our Salesperson Ben Phillips was not pushy,he was friendly a very likable person, he asked us alot of questions about what we were looking for,had us sit a quite a few cars till we found the right fit for us. The sales staff was friendly it was one of the best experiences that we have had looking for a car either new or used. I would recomend Power Kia to anyone of my friends looking for a car.

Myleilani

28 de may. de 2013

May 3 I bought a Pt cruiser ,before I bought it on the back window it had painted on the window parts on order ,my freind took a picture of the window, I pointed out the tires are bald ,the dealer said he see what they could do ,when he came back he said oh te parts on order are the tires . We looked at each other thought that's odd it was 12:30pm they took the car to change the tires why did the paper work ,I sat there till 3:30pm when finally the car came back with only two new tires ,then one week went by and I had to take it to the service center due to the radiator was bad and went out ,gee keep thinking about that window parts on order ,after they change the radiator the manufacture alarm goes off as you use key to u lock the door they did not give me the fob or have the alarm disable te alarm,all still not been thiry days since I signed papers to buy still see the window with parts on order. This all is why the Lemon Law was written, I like my Pt except for they never took care of issues they knew it had parts on order still have that photo of window on my car.so I would buy a car from them but be cautious if te car as on the window parts on reder make them tell you what parts on order take picture of window just incase you are thinking they are not being honest to you,just p,ay t safe take the picture it's worth a lot in court,if you have to ate them, so far they taken care of things but the car alarm they have yet to give me the fob for the alarm if they do not then taking car to attorney to video what it does then off to court lemon law covers me big tine

ProjectSAVE

28 de may. de 2013

We bought a new KIA in 2012 but this dealership although extremely helpful, friendly and professional... was not able to obtain the color we wanted - we had to purchase at another KIA dealership outside of Salem. We loved the KIA and were considering a hybrid. Power KIA was our first consideration. We were extremely satisfied with our service and are happy with our purchase. Thanks Ben and everyone at Power Kia - Salem.Dave & Paula

bunny1946

25 de may. de 2013

Dealing with Luke Andre was the best experience I've ever had at a car dealership. He was friendly, helpful; and we got our deal done in a timely manner. I'd recommend this dealership to anyone looking for good, affordable transportation.Sandy Weir

gmauch47

15 de may. de 2013

We stopped in, just to look and drove our new Soul home!! David Alber was so very kind and patient with us. He expertly answered any and all of our questions. David was easy to understand and what he told us made sense. The Soul is a sporty car for us, seniors. We plan to have fun driving it! Our thanks to David and to Bruce, "the closer"! Our visit to POWER was very satisfactory and we will tell others about our experience.

auntdeedee

14 de may. de 2013

Luke was friendly and open. Asked specifics about what I was looking for and was able to steer me to the right vehicle. Not a lot of running back and forth to clear things with "the manager." Phil handled the financials and was informative and open. They both answered all my questions. Highly recommend this dealership.

Jesseg_1985

11 de may. de 2013

David was awesome, he helped us find exactly the vehicle we were looking for with a low pressure sales approach. He was very friendly and willing to help us, even with our history of being turned down by another dealership. We will definitely return when looking for our next car and will recomend to all our friends.

saucas82

7 de may. de 2013

This was the best service we have experienced for a car purchase. It was not just Micheal but all whom were involved. I would return again and recommend this facility to others.

TheFabTam

6 de may. de 2013

The moment I walked into Power Kia I was greeted by a friendly Al. I had never bought a car through a dealership and had visited a few others before Power. Al, after hearing what I needed in what price range, lead me to a few cars on the lot and then proceeded to drive me to TWO other lots just to help me find the right car. Al treated me like I was his own daughter and made sure I was getting a car I could handle and take care of. Made me feel at home and comfortable. I came back the next day ready to buy. Had the pleasure of working with Phil and he explained things clearly for me!! No mumbo jumbo or heavy jargon. I appreciated being treat like a person, a young women new to car buying, and more than a $$ sign. My sister brought me here because she had a similar experience with POWER. They have our family's business for life.

tabithar

26 de abr. de 2013

I was recommended by a family member to talk with Shane to purchase my new Kia after contacting Shane everything went smoothly. We worked our deal over the phone and via email and Shane worked exceptionally hard so that I only had to make one trip to Salem. I wanted a 2014 Kia Sorento V6 with the third row and Shane worked hard to find me one that I liked in a good color. I got a great deal on my trade-ins and was very happy with the service at Power Kia. I also had the pleasure of working with Iva; his excellent customer service was so comforting to us as we made the purchase of our car. We will always recommend Power Kia to all our friends and family. I personally recommend everyone to ask for Iva and / or Shane. Thank you, Tabitha RoseProud owner of a 2014 Kia Sorento!

Mamaj9

23 de abr. de 2013

Our experience with Power Kia was enjoyable. They went over and above to make our car buying experience as easy as possible. The finance. Guy got us a better deal then we ever thought possible. I will definitely recommend Power Kia to our friends and family!

RobinTinker7

21 de abr. de 2013

Quick, Easy, Friendly & Price. Salesman's were not pushy and price was awesome everyone was helpful & friendly. All employees that helped us from greeting us to salesmen to finance were all caring helpful & doing whatever they could to help us feel comfortable.

DesireeRinza

17 de abr. de 2013

It was a good experience working with Ira. He was very direct and answered all of our questions. Definitely would recommend him to our friends.

Jatlh

4 de abr. de 2013

Hello all.... Please see my previous review below. Back for the second new Kia; this time for my Aunt. Once again, another outstanding experience with Power Kia, primarily due to service "above and beyond" the call of duty by Al Severs.When my Aunt was ready to purchase her new Kia Soul, we met Al at the dealership, and she selected "The One" for an extended test drive the next day. Al encourages his customers to simply take a vehicle for a test drive, on your own, for as long as you like. This is notable, as it allows you to candidly (and privately) discuss the merits of the vehicle with your friends or family. I've never heard of a dealership doing anything like this before.In this particular case, "The One" turned out not to be "The One" as my Aunt decided to opt for a different package and options. No worries, as it turned out... we checked in with Al and he immediately set to finding a vehicle to fit the bill. We continued the test drive, went to lunch, visited family, etc. The point being, we were gone for hours, and this was not an issue at all.By the time we returned to the dealership, Al had located several Souls that might be "The (new) One" for my Aunt. However, as we began to finalize the deal, it became evident this selection of vehicles was also not precisely what my Aunt was looking for. Yep... we sent Al back to the well again. Success this time! "The One," and as it turned out, the only one to fit the bill, was availble at a dealership in Portland and we grabbed it. With the deal finalized... my Aunt was the happy new owner of a Kia Soul. However, this isn't the end of the story. By the time the deal was finalized, it was late Saturday afternoon; the vehicle scheduled to be delivered Monday morning. My Aunt was disappointed she wouldn't be able to drive her new Soul to Easter Sunday Mass the next morning. As a surprise for my Aunt, Al told me he was willing to go himself to the other dealership that night and personally bring her new Soul down to Salem, just so she could drive it to church the next day. Unbelievable! But true!! Later, Al called me around 8:00 PM, and I brought my Aunt back over to the dealership (which was closed by this time), and there it was.... her new Soul, ready to go! My Aunt was thrilled beyond words.... THANK YOU AL SEVERS!!!

gil349

3 de abr. de 2013

my wife and i worked with david he is very nice and never aggressive this was a first to us. he kept in contact with us from the first time i meet him and he even called me the day after to make sure i was happy and i sure am thanks david. you are a top notch salesman

alh118

2 de abr. de 2013

I had amazing service and was given quality care of my needs! Great follow up and constant contact to compete the sale.I will return!

tuckeraim

29 de mar. de 2013

Al is really great. The person who does the final paperwork seems crabby and stressed out, but Al is so friendly he makes up for that guy!

lmgblonde

25 de mar. de 2013

My entire experience with Power Kia was really good. David was a pleaure to work with and I would recommend him to friends looking for a vehicle. I also appreciated Mike, Jeff, and Phil (I believe I have the names right). This is saying a lot coming from me as I am not a big fan of car salesmen in general. I don't mean to be unkind, it's simply a fact. These gentlemen worked with me this weekend and I drove home in a new Kia Soul. They were all very professional, they were not pushy, and were all very accommodating. I highly recommend this dealership.

beavernation1

25 de mar. de 2013

Went into the dealership to look at an advertised pre-owned Sorento and left with a great deal on new Kia Soul. David was great, no pressure, walked us through all the different models of soul and features, drove a couple vehicles all the while it was cold, dark and raining. David answered all of our questions and then some. David at Power kia has followed up with us a few times since the sale to make sure we are satisfied and we are. My wife's favorite car of all time. We will and have recommended David to 1 friend already as well as the dealership as a whole. Finance Mgr was also great and we purchased Gap insurance.

khbeach

24 de mar. de 2013

Mike was the best car salesman I have ever worked with. He was very nice. No pressure at all. They were very willing to work with me.

jtgetchell

22 de mar. de 2013

David made this a very positive experience for us. He even drove out 30 miles to bring us into the dealership! We never felt any pressure to buy a car. He was friendly, caring and answered all our questions. There was a long wait to get the final signing of the papers done, but that was not really anyone's fault. It was just the way it worked out. So I've given it 5 stars across the board. And now after having driven our new Kia Soul for a week, it far exceeds our expectations. We have already told our friends and family about the Kia Soul and this dealership. Thank you, we are very satisfied customers.

Floz

22 de mar. de 2013

First care purchase experience for me. It was great from beginning to end even though I was expecting spending a few hours there! Ira Cohen is a great person to deal with.

wracing

22 de mar. de 2013

From the moment Luke Andre met us in the parking lot, I knew we were in the right spot. Luke was friendly, kind and very pleasant. He totally listened to what my wife and I explained to him, then responded appropriately. His ability to identify with us was excellent and his attitude was superb. Luke's easy going nature was a big plus for both my wife and I. Luke's knowledge of his inventory was very good and when he did have a question, he got an answer immediately. When we went for the test drive, it seemed more like we were 'hanging out' with a friend than being sold a car. In fact there was no point in the process where Luke seemed to be selling us anything. He just listened, responded and educated us. Even the process of agreeing to terms was easy and pleasant with Luke. He was very relaxed and made what can be a painful part of the deal a pleasure instead.When it was time to sign papers with the finance manager we were pleased that our good experience was pretty seamless. Even though we had to go off-site to another dealership, Luke happily drove us over. I believe the gentleman's name was Glen, who we met to sign papers. He was fantastic. Like Luke, Glen was freindly, kind, and uniquely pleasant. The paperwork process was quick and easy. We actually had fun with it, and left Glen's office laughing.Luke drove us back to the Kia dealership where our car was waiting; clean, full of gas, and ready to go. He went over a few essential items with us, then turned us loose. ALL GOOD. Every moment of the process with Power Kia was good, because of Luke and Glen.The icing on the cake happened a few days after we'd had the vehicle. Luke called and asked if I'd be willing to stop by and re-sign paperwork, as a decision had been made to deliver a better finance rate! He called me, for the purpose of saving me money!!! Never before, in my experience with car dealers, had any dealership worked to actually save me money, especially after the ink was down! This was proof, their entire business model was designed to please the customer vs. what can we get 'em for! Amazing.There are two important points I'd like to make:1. I am now a loyal Power Kia customer. Thank you, thank you.2. Luke Andre should be the model for training all other car salesman, as he defies the label of "car salesman." He's a cool hand, Luke is.

Sarazins

21 de mar. de 2013

Ira was quick to respond to all of my inquiries and was wonderful to work with. We appreciated the low pressure and ease of putting our deal together. The Optima sells itself! This is our second Kia purchase in less than a year-love them! We bought them both a Power Kia and would recommend them over and over again. Thanks, Ira

Andrae S.

17 de mar. de 2013

Fast, friendly and easy to work with. I went in after looking at a Toyota Camry and realized this was the car for me and my family.

LynnPepper

16 de mar. de 2013

Power Kia was wonderful in helping finding the perfect car for me. Mike Verton went above and beyond by coming in on his day off to help me with this deal. He had alot of knowledge about the cars he sells. I had alot of confidence and trust in him. Thankyou to the Finance Dept. as well for working so hard to get me reasonable financing. I would recomend this Dealership to all my friends and Family. Lynn Pepper

kssharp

15 de mar. de 2013

I went to get gas rebate and we saw this blue kia optima which is the car the color i wanted first David said let see what they can do for you we went in.David kept me informed the whole time and told them what i wanted and they worked the numbers so i could get the car i really wanted .David was beyond friendly and he was never pushy. I really enjoyed my experience at Kia dealership in Salem, Ore.

willamettequeen

15 de mar. de 2013

Very friendly, attentive, and knowledgeable salesperson. Went to look at cars and ended up buying one. We were extremely pleased with David and Bruce, everyone did their best to help us.

benjilippert

11 de mar. de 2013

We had a very pleasant experience with Ira and Phil when we purchased our new Kia. They were both very helpful, low pressure and answered all of our questions. Very satisfied and would gladly recommend to family and friends.

Jatlh

3 de mar. de 2013

My Aunt is in the process of shopping for a new car.... We (Mom and I) stopped by Power Kia with my Aunt so she could check out the 2013 Kia Soul. Al greeted us warmly and showed my Aunt and I around the lot, allowing her to "touch and feel" several Souls while he explained the differences in each model to my Aunt. Afterwards, we went indoors to get some brochures and discuss a few particulars while exploring a nicely loaded 'Plus" model on the showroom floor. Here we met Mike Verton, which was fortunate as by this time my Mom was also actively interested in the Kia Soul. Well... Al and Mike were kept pretty busy for awhile showing the vehicle to, and answering questions from the two ladies. Al and Mike were consumate professionals, fully answering each and every question, while at the same time applying no pressure whatsoever. I rather enjoyed my role as a "spectator," especially since I had expected to be a "referee." My Aunt had experienced "pressure tactics" in the past at other local dealerships; I was there to intercede should that occur. What a pleasant surprise this was NOT necessary at Power Kia. At the time of this writing, my Mom has completed her purchase of a 2013 Soul. Al Severs handled the transaction, and he did an incredible job. Mom knew what she wanted on her Kia, and as we matched that to what was available; Al was a shining star. Mom doesn't get around too well, so Al brought each vehicle to the showroom door so Mom WOULDN'T HAVE TO STRUGGLE WALKING AROUND THE LOT. We didn't ask Al to do that... he just did it. I've never heard of such a thing happening at ANY dealership before. Thanks Al, and thank you Power Kia!

lwhittey

3 de mar. de 2013

What we both enjoyed while shopping with Al was his attitude. He is very knowledgable about his products. We have purchased many cars over the years and feel great with our purchase at Power Kia. Sometimes we have had remorse after the purchase was made but not this time.Very smooth transaction by all the team members. Thanks, Loyce Whittey & Tom Noyes

westplatte

2 de mar. de 2013

We were in the beginning stages of looking for a commuter car to travel to the Portland area with. On arrival at the lot, I was not pressured or immediately assaulted with salesmen and this was nice. At my liesure, I met the salesman, Jim Haytus, and he listened and showed me exactly what I was looking for in a car. I decided to test drive and he was very professional. On leaving the lot, he did not pressure or hound my to make any decisions, but offered his card and said the he would be happy to help whenever I was ready to purchase. On return to the lot later with my family, he was just as easy going. He listened to my wife and showed her a car that fit her wants and needs as well. Largely because of his professionalism, we decided to purchase two new vehicles at the same time. In purchase negotiations, he again listened and ensured that we did not have lot of back and forth, getting us reasonable deal in good order. I would recommend this dealership to others based on Jim's salesmanship and attitude toward working in a friendly, easy, manner with his potential clients.Blessings, Don and Hilary Bons

JimFinPDX

2 de mar. de 2013

This was clearly the best and easiest experience I've ever had with a car dealer. I dealt with Ira Cohen, the Internet Sales Manager. I enquired about a new Soul via the Web and negotiated a price via email. No sitting and waiting for the sales manager; no phone calls. Nothing except email. The process took a few days, but it was not unexpected because I was negotiating hard for a very low price. One Kia dealer in Portland routinely advertises a few cars a week at a price that most of the local dealers won't usually touch and Power Kia actually managed to beat that advertised price by a little bit.I live in Portland and have found that some of the Salem dealerships will give you a good deal to lure you to Salem to purchase a new vehicle. After all, they can't really offer other incentive other than price for out of town buyers. But obviously price is a pretty big factor for most purchasers.It was nice not to deal with all the crap that most dealers put buyers through. Ira understood my needs and took care of me. I would be very willing to use Ira again and to use Power Kia again. I hope others might have the same positive experience that I did.

defdummer

1 de mar. de 2013

I came in fairly late in the sales day and they were still patient when I had lots of questions and needed time to think before taking the sale.The car was as advertised in features and price. The salesman was very accommodating.

Fun4You

20 de feb. de 2013

This is our third experience working with Al. We contacted him regarding a new car purchase, told him the 3 vehicles we were interested in, what we were looking for in the vehicles and stated when we would like to meet with him. We were very pleased - he got all three vehicles, selected colors very fitting for us and had them all ready for us to test drive upon arrival. He was very concerned with what we wanted out of the whole experience and ensured we had a positive outcome. There was ABSOLUTELY NO PRESSURE which we found FANTASTIC! We would totally recommend his services and would definitely contact him for any future purchases. Each sales transaction with him has been done with concern for what we want and not pushing what he thinks is best. That's hard to come by in a car salesman.THANK YOU VERY MUCH Al.

waynestanley

18 de feb. de 2013

I was surprised at all the discounts I received.$1,500 customer cash,$500 previous Kia buyer,$500 military,and $1,200 trade in. Will highly recommend this dealership to friends.A pleasant purchasing experience. David was courteous and answered all our questions.

marvdianne

15 de feb. de 2013

David was very helpful in answering all our questions and made our car buying experience one of the best we have had. Phil in finance had great advice for us and after giving it some thought.....I totally agreed with him. Thanks David and Phil!

Abroeke

10 de feb. de 2013

I was shopping for a used car for my daughter and after several horrible experiences My husband and I were about to give up. We stopped at Power Kia to look at 1 more place before we gave up and we had the BEST experience ever! Al was not pushy did not make us feel like we were nothing. He wanted to work with us. We had such a great experience that we wound up buying a brand new Kia Rio. So now my daughter will get my old car and I am a happy new owner of a Kia! Thank you so much Al for the GREAT car shopping experience!!!!!!

christine1182

9 de feb. de 2013

Everyone was very friendly. Everything I was looking for in a car I got. I am very pleased with my car buying experience. I would totally recomend kia of salem to all of my family and friends. Thanks :-)

wenandjer

31 de ene. de 2013

We are very pleased with our experience at Power Kia. It was the best dealership experience we've had. It was definitely worth the drive from Beaverton to Salem. Thank you, Ira Cohen, for the great deal on our truck purchase, and for working with us from the first conversation over the phone to the signed papers.

Chuck Hack

20 de ene. de 2013

After some confusion on the equipment on our original choice of vehicles,we where directed to the one that met all our needs.We are very impressed with our new Serento,and the very friendly and helpful sales and management staff at Power Kia.A special thanks to David Alber,our sales consultant.New on the job at the time,he was very helpful with all the high tech features of our Serento. The dealership gets a thumbs up from my wife and I both.

sgtbob0000

8 de dic. de 2012

Employees were very friendly and respectfull, we found the car we were looking for, we got a great rate, we were able to take advantage of the military rebate. Overall it was a great car buying experience.

kimberla

5 de dic. de 2012

This car dealer was very professional. He listen to what we were looking for. I mention the ads he didn't tried to deter me from what I wanted to something else. I love the car. I got a great deal. I have told everyone about the professionalism regarding this car dealer.

currinc

10 de nov. de 2012

I was in a bind - needed a car, had poor credit, but good job and home ownership, etc. Lisa worked with me kindly and generously, did not push me anywhere I didn't want to go - Mike was a great back-up. I am especially appreciative of the Finance Manager, whose name I couldn't catch, who found me a good interest rate, a good loan, etc. The staff there is outstanding, that's all I can say. The most pleasant and stress-free car-buying experience I have ever had.

Tmumey

31 de oct. de 2012

Ben was great and worked for us to find the best deal and made our car buying experience a pleasant one. I highly recommend anyone wanting a fair deal to stop and ask for Ben.

daroldpedersen

6 de oct. de 2012

I have nothing but good things to say about Ira Cohen, the sales person who worked with us on buying our car. He was very personable and was willing to help us in anyway that the could. He never pushed us into buying anything and was there to help in anyway that he could. Now in the future when I need service, and the service dept. is as good then I will be very happy. But for now I would recommend Power KIA to anyone who is going to buy a car. And ask for Ira Cohen.

Fnord

26 de sep. de 2012

I went in looking at a specific car I found online, and during the test drive both Jay and I determined it wasn't the one for me. We picked up a newer model at the second dealership, and it was just what I wanted. The team was able to finance me within my budget, even with a bankruptcy less than a year ago.It was a positive experience and I recommend them for anyone looking for a used or new car.

tweety260

24 de sep. de 2012

I contacted the dealership on a Saturday regarding an add I found on the website and on Sunday we were driving and up ready to buy. The salesman greeted us as we arrived and got us in the car for a test drive right away. The price was right and the purchase was fast and easy. We were out of there within 2 hours. Follow up was great.

andygr42

14 de sep. de 2012

Our experience has been really good. Ben is a great and helpful salesman and Phil finished us up with the financing end. Very satisfied. Both both new and a used vehicle.

bardyism

8 de ago. de 2012

First time car buyer here, had no clue what I needed to do. Shane took the time to walk me through the process and made me very comfortable in making the right decision. Extremely easy to work with and absolutely zero sales pitch or pressured add ons. He found me the car I wanted at the price I was asking for and had me on my way in a brand new 2012 Kia Optima which I love!

eoto

30 de jul. de 2012

we came in to just out the warranties and came home with a new car! we love it! great service, friendly people.. no pushy people. We are very happy. We have purchase many cars, trucks, boats and never had such a good exprience as this. Thank you very muchEd and Tami Owen

Rspanglers

24 de jun. de 2012

This was definitely THE best experience I've had shopping and buying a car. From the very start, our salesman, Al, was friendly and knowledgeable, the whole experience was hassle free and FAST... Amazing, same thing when we saw the financing dept. We definitely recommend this dealer, as a matter of fact, we already have..-)

bgoodjohn

20 de jun. de 2012

Shane did a great job getting my girl into a new car. He was able to locate the car that she wanted. He had it brought to the Salem store and offered to send a driver down to pick her up if she couldn't find a ride. It turned out that I ended up taking her up there. Shane and his staff did a great job with the whole process, including taking care of the financing.

heathie1

19 de jun. de 2012

I was very impressed with the customer service I received at Power KIA/Mazda. I was able to test drive the Mazda 3 in my home town and was ready to purchase the car, when a friend recommended Power to me. Boy was I happy I waited and contacted Shane Mathey. Not only was he super friendly, he was sure to return my calls in a timely fashion and answer all my questions. Shane was able to beat the price quoted in my home town and he also had the car I wanted with exact color and specs I wanted brought in from another lot to Power. He even offered to have one of his drivers come and get me at home and drive me to Power in Salem when I was having trouble getting a ride the hour down Interstate 5. After finally getting to Power to purchase my car Rolo Cifuentes went over all the gadgets and gizmos of the car with me. He was very knowledgeable of the Mazda 3 and answered any questions I had. He even programmed my phone to my blue tooth on the car for me. Everyone at Power was extremely friendly and I would definitely recommend them.

sandymcarthur

14 de jun. de 2012

This is the 2nd car we have purchased from this dealership. We enjoy the people, had a great time, and we plan to come back soon for another purchase. We have 2 friends that we recommended there also.Lisa really went out of her way to get me what I wanted and make sure I was happy. She's not at all like a typical car sales person. She's someone I'd enjoy just hanging out with anytime. In fact, I'm a helicopter pilot and I've already arranged for a free short scenic flight for her!!! LOVE YOU LISA!!!!!

jtcarlile

14 de jun. de 2012

Got the best price possible for a Kia Soul. I bugged them a bunch about price and they did't get irratated lol. They made me happy knowing I got the lowest price possible at a very low interest rate that beat the interest rate I searched for myself. I would recommend them highly. This was my first car purchase and I would buy from them again.

Optima22

9 de jun. de 2012

Michael and Larry worked hard to get us in to a Kia. We were not easily converted from our Toyota history. We were impressed with the Optima on several levels - Aesthetics, quality, warranty, and comfort while driving. Mike and Larry both were creative in coming up with an incredible deal on an incredible car.We already have pointed our family and friends in to the Kia direction, and will recommend the Salem dealership in the future.Thanks for the excellent customer focus and Quality product, it exceeded our expectations!

peejay1943

4 de jun. de 2012

We visited Power Kia to look at Optima's. We had spoke with Al last weekend about Sorento's. He was friendly and very informative on the vehicles. We settled on the Optima and he worked with us so we bought and left happy with our purchase.

labrum r

31 de may. de 2012

We stopped in to look at the Optimas just as they were locking up for the night. Jim came over as my wife locked on to a color she liked and talked to us for several minutes with no rush for us to leave. We asked for his card and told him we would return the next day which we did. He went for a ride with us the next morning and we were sold on him and my wife was definitely sold on the color. We received a good price for our 12 year old trade-in, a dealer reduction to msrp and an incentive for a competing car (the list is large) and arrived at a workable price for a car with far more options than we thought we would be able to get. Jim is an upbeat sales person and we would go back to this dealership or recommend it to others especially if Jim is there. No pressure.

lyndsaylou30

8 de may. de 2012

I have a 2 year old son and I work full time, I don't have the time to spend all day on a weekend away from him. When I called a few days prior to going in to test drive the Sorento I spoke to Jim. He was so helpful and even gave me rough quotes based on my wants. I setup an appt Sunday to test drive the car, he was so friendly and helpful. The first offer that came from finace was insulting (like I was an idiot who did no research before coming into the dealership). I told Jim this and explained to him I was not going to inch closer to my bottom line a hundred or a thousand at a time. He relayed my feelings and the second offer brought to me I accepted. I appreciated so much the no BS attitude. Jim was very thorough explaining the features of the Sorento and the pro's and con's to AWD. I usually do not trust car salesman but Jim I did. He truly seemed to be on my side.

Rayjc

17 de abr. de 2012

Was great dealing with them! One of the better experiences I have had. Great job!!!!! They did not drag there feet and keep us there all day

ehoff

4 de abr. de 2012

Lisa was extremely friendly and easy to talk to, and she answered all of our questions perfectly. She gave us information via e-mail before we came in, then had the vehicle ready for us to test when we arrived at the dealership. I highly recommend that anyone who visits Power Kia asks for Lisa!

JuniorPaez

4 de abr. de 2012

I'm a first time buyer and I was scared at first going in to the dealer because I didn't want any body to force me or convince me to buy a car that I didn't want but thanks to micheal, he help me a lot and explain everything to me before making any decisions.

e&dmartin

1 de abr. de 2012

We stopped in to look at Kia Souls. The sales person was not pushy, very informative, and after we bought the car at a great price he sat with us in the car and showed us how to use all of the features that the car had. I would definately recommend this dealer!!! And I would definately buy from them again!

born2bebold

31 de mar. de 2012

Hi, my name is Robert . I just purchased my first car from the kia power lot in Salem. The car was a great price to began with ,then after some talking with Lisa ,she got the price down significantly from were it was to began with . She also went a step further and put a half a tank of gas in the car out of her own pocket .i never felt pressure while i was there and my experience was fantastic. Lisa was more like an old friend . She walked me through all of the power lots in the area and had a car brought from out of town for me to look at .so over all i would give my experience a 10/10.

Madmax87

31 de mar. de 2012

My husband and I are on a tight budget. He is the only one working and I stay at home full time with our 1 year old. The employees were very kind and empathetic to our situation. We weren't able to obtain a brand new Kia Soul which we had hoped for, but we were approved for a substantial amount that landed us in an amazing car. They worked within our price range and we drove away happy and satisfied with our purchase and our experience

CassandraMommie

30 de mar. de 2012

Customer service was fantastic! Jim Really went out on a limb for me and satisfied all my needs! Awesome service! I Definately will be back and referring all my friends and family here if they need a car!

AngelJolley

29 de mar. de 2012

Quick and easy transacton! Great customer service! Friendly sales staff with great product knowledge. Explained All aspects of interior control panel and stereo system,. We refer friends and family to power kia for sure!

Disneygirl1976

23 de mar. de 2012

From the moment I contacted the Internet sales department I received friendly and amazing service! Lisa Nunnelle was great! I will recommend Power Kia to all of my friends! I recieved the exact car I wanted at a fair price and recieved great service throughout the entire process!

katbel

21 de mar. de 2012

This dealer helped me get out of a bad situation I had been having with another recent purchase from December 2011. I had a bad feeling about car dealers and salesman Bob changed my mind by his kind spirit and honest opinions. He did not pressure us in anyway. We felt relief when he and his manager Larry Tracey worked out a deal for us. I will recommend Salem Power KIA to all my clients and friends.

ufsleslie

18 de mar. de 2012

We loved working with Luke. He was extremely helpful without being pushy. He answered all of our questions and got us into just what we were looking for at a very affordable price. The process took very little time without any haggeling.

skaman2189

17 de mar. de 2012

Bob was very friendly,referred to us through family members. He went out of his way tofind us a car that was within our price range. He worked with us to make sure our payments were within our limit, very appreciative that he LISTENED to us and didn't push something we couldn't afford. Love our new car!Thank you BOB!

ltgaryd

16 de mar. de 2012

I went in on Sat 3/10 to buy a new Kia Soul. There was one on the lot in the color I wanted. Took it for a test drive and liked it. The sales person was very pushy. I felt very pressured during the whole process. At initial contact I explained I was LOOKING to buy a new car and only wanted to get some numbers to compare and work with. During the test drive the salesman kept asking what it would take for me to drive off with the car "today". I explained that even if he gave me the car free I was not interested in buying today only looking to get numbers to compare. He commented that if he let me leave today without a committment he might not see me again. When we got back to the dealership and sat back down at his desk he pulled out the sale and financing paperwork and started going thru it with me. About half way thru I realized what he was doing and told him I was NOT going to buy today, I only wanted to get some numbers to work with. He finally went to the sales manager and got the numbers I wanted, price of new car, estimated allowance for my trade, finance interest, etc. On Tues 3/13 I went back in to the dealership and told salesman we were ready to buy and could get the paperwork going. I explained to him that I wanted to have all the paperwork done today and my wife and I would be in the next day, Wed 3/14 to sign and pick up the new car. He and I spent an hour or so completing required information and getting the deal done. Once again he started pressuring me to "sign and take the car home today". I explained again I only wanted the paperwork done and ready to sign the next day as I needed to take my trade home and clean out all personal property. He insisted on "doing the delivery today" because he would be off tomorrow. My thought was 'enough already, you got the sale, someone else can deliver tomorrow'. Then, the next day my wife and I went in around 10:30 after a Dr. appointment to sign and get new car. No paperwork was complete! The F&I guy had to assemble the "deal" and get things ready before we were called in to his office to sign all required documents. Another hour of waiting. Unfortunately, this has been a fairly typical experience of past car buying episodes. Fortunately I have to deal with car salespersons only about every 5 or 6 years!

ettenna74

15 de mar. de 2012

nice customer service. friendly sales people. I did not like starting with one sales person and ending with another. It was a little frustrating finding a lender with reasonable terms. I am satisified with my purchase, however my mechanic found a repair needed at $535 the week after I purchased. I will look to Kia Salem again when I buy another car because the sales people were easy to work with.

ToddSlanga

14 de mar. de 2012

My experience at Power Kia was absolutely fantastic! This was the first time I ever bought a used car from a dealer and the staff was incredible. Any question my wife or I had, they answered completely. Our salesman, Michael Verton, is a no-pressure, no games kind of guy. We knew what we wanted and Mike delivered 100%! The finance guy, Lars, found us a great financing deal...and then found us an even better one.I am definitely looking forward to buying my next car from these fine folks!

glenns0414

12 de mar. de 2012

I had a poor credit score, and everyone there (especially Lisa) was very friendly. I still am enjoying the used car that I purchased there.

jbbaker

11 de mar. de 2012

I worked with Luke Andre at Power Kia. He and the dealership were fantastic. Luke was low pressure and worked hard to find the the right car for my family. We bought a new Sorento and love it! I would strongly recommend Luke and Powe Kia!

bsmith503

11 de mar. de 2012

We came down to salem from the portland area looking for a great deal. Our daughter was looking for a new soul. Pat McGowan made it well worth the trip. Thanks

jdemcak

10 de mar. de 2012

Michael helped me get the car I wanted for the best price. I appreciated his sensitivity to my request to make the process quick and painless while still ensuring that everything was taken care of. I didn't feel pressured and the whole experience went quite well. I will work with Michael again in the future when we purchase our next car. I have already told a few people the same.

kia soul

10 de mar. de 2012

We had a very easy car buying experience..in and out in about an hour-love our car-lots of selection and a helpful staff

retsgm

10 de mar. de 2012

From the time that we walked in to the time we left, we were treated with sincerity and professionalism. Bob explained all the details of the car with us and talked us through each step of the purchase. The staff was very friendly and knowledgeable. The last step was financing. I cant remember his name, but he was great. He walked us through this last step with the greatest of ease. This is the third car I have bought from Power Kia and I will be back to buy more in the future.

gdbaker35

8 de mar. de 2012

Mike Verton and Lisa Nunnellee were very helpful, answered our questions, interested in us and what our needs and goals were. The finance Manager Philip Dalton was very helpful also. All have been good to follow up with us and keep us informed. We are very pleased with our new car. Thank You Gerald and Mary Baker

HuevosRancheros

7 de mar. de 2012

I love the friendlyness of this dealership. It's so simple to buy a car. I've been to other dealerships and they are very Persiistant. A friend of mine told me about power Kia after coming out of Beaverton. And I will never regret it I willAlways buy my cars here. Highly recommended!!

Doop

7 de mar. de 2012

The sales people I worked with were very helpfull in helping me find the right car for me. Also finding the right payments for my car was very quick and easy. Also my car was very clean when it was delivered.

Yankeerebel

7 de mar. de 2012

Very friendly and extremely helpful. If you are looking for a good experience at a dealership i recommend this place. Thank you power Kia for all of your help !

The Wilson's

7 de mar. de 2012

Thanks to all the fine folks at Power Kia! They truly do make buying a car easy. They were friendly and no pushy at all. They listened to what I wanted and not only found my dream car but worked extra hard to make sure it fit my budget. If you don't put these guys first on your shopping list then you will be missing out! Thanks again.

Tanons

29 de feb. de 2012

The staff at Power Kia in Salem went above and beyond to find usthe car we wanted, and that we could afford. Lisa was back in a flash with emails.Michael was genuine,very helpful,and friendly salesman.Mike(on loan from Mazda:) made the paper work process less painful,and Larry helped us get the price we wanted. We left happy in our purchase and felt we had made new friends in Power Kia.Sincerely,Wayne and Linda Tanons