Marti1

15 de ago. de 2016

I scheduled my appointment a week ahead of time for routine maintenance. I arrived at my scheduled 930 am appointment time and I was told one hour it is now 1240 pm and no one has acknowledged me at all. I asked one of the reps here how much longer and she said not to much longer. I guess not since I have been here for 4 hours already. Very bad customer service.

Mark Green

9 de ago. de 2016

Miss Erica my sales consultant was very helpful and friendly she makes me feel comfortable ,and she listen to what I'm looking for in a car and price range of the car that I'm willing to pay , she also showed me the car and explained the features and how to used them ,and also told me that if I have any question about the car that I can always call and they will provide me with the answer or advice ,my over all experience was excellent ,and I would definitely recommend Priority Honda for buying a car or servicing your car ,I'm grateful to the Priority Honda staff for making a priority costumer .

Mark Green

9 de ago. de 2016

Miss Erica my sales consultant was very helpful and friendly she makes me feel comfortable ,and she listen to what I'm looking for in a car and price range of the car that I'm willing to pay , she also showed me the car and explained the features and how to used them ,and also told me that if I have any question about the car that I can always call and they will provide me with the answer or advice ,my over all experience was excellent ,and I would definitely recommend Priority Honda for buying a car or servicing your car ,I'm grateful to the Priority Honda staff for making a priority costumer .

Red

19 de jul. de 2016

My husband and I just moved back from Seattle and needed a second car. Matt Smith sold us a 2016 HRV without stress! It was an enjoyable experience. If you need a new Honda find this guy! We couldn't be happier!

Willonious

1 de jul. de 2016

Priority Honda honored the price match guarantee, and offered excellent service. Their massage chairs will make you sore the next day. Highly recommend. Kudos to Nick, Myron, Jason, and Levi.

FJcruiser320

20 de may. de 2016

Today, I went to Priority Honda for a scheduled service appointment, and the dealership failed to perform the routine services. Priority Honda is part of the Priority Auto Group which touts itself as performing "free oil and filter changes for life". I purchased new a 2016 VW GTI at Priority WV which is 90 minutes away from my home. The sales people there told me that the car could have the oil and filter changes done at any Priority dealership, so I located one close to where I live, which happened to be Priority Honda. I brought the car to Priority Honda two days ago and showed it to a service advisor, and specifically asked him if the car could be serviced there. I told him that I purchased the car at Priority VW, that it needed the routine oil service and tire rotation. The service advisor could see that the car was a VW GTI, and asked the service manager if it could be done there. He then told me they could do routine maintenance on the car so I scheduled an appointment for today(May 20, 2016) at 8;30am. My wife brought the car before the appointed time and checked in with Justin Williams. An employee attempted to drive the car to the service area but he did not know how to drive a manual transmission. This was apparent because he ground the gears and the car lurched forward and then the engine lugged as the driver was in the wrong gear for slow, careful driving. He should have acknowledged that he could not drive a manual and asked someone else to drive the car. My wife went to the customer waiting area and waited an hour. Then she was told the oil and filter change could not be done because an oil extractor was needed to change the oil on this car. Also, the service advisor told my wife that the engine did not have an oil drain plug. My wife called Priority VW and spoke with a service technician who told her that an oil extractor is not needed and the engine does have an oil drain plug like most cars. He said that an oil and filter change on the 2016 VW GTI is as routine as changing the oil and filter on any car. My wife googled "how to change the oil and filter on a 2016 VW GTI", and there is a Facebook video clearly showing that it is a very straightforward procedure, that any competent technician could do. The Priority Honda service advisor also told my wife that they would NOT rotate the tires either. Even though the Priority Honda service technician incorrectly thought he could not change the oil and filter, why were they so inconsiderate that they did not rotate the tires???My wife waited there for an hour! As my wife was discussing this service failure with the service advisor, the car was brought to the service reception area by the same employee who did not know how to drive a manual transmission. He then rudely said to my wife, "This car is in the way, I am going to have to move it to the fire lane." The service advisor was actually trying to help my wife find another Priority dealership where the car could be serviced at that time! That car driver was very rude and inconsiderate! This dealership is hugely lacking in customer service and well-trained, competent employees. My wife and I went through the time and effort to bring our car to Priority Honda twice to have routine service done, and came away with nothing but wrong excuses and inconsideration.

Linds

3 de may. de 2016

I bought my used vehicle here at Priority Hampton and love the vehicle! They are very customer service savvy and care about their customers! Thank you Mr. King for your help and I will continue to bring my vehicle to your location for service. I have also referred a couple of people to your location to purchase a new vehicle. Thanks to you and your staff!

melival

8 de abr. de 2016

I haven't had to make a car payment on more than 10 years, so the thought of having to have one again was a bit daunting, to say the least. I worked first with my credit union, who has a partnership with Priority, then went on to the dealership. Originally, the car that we wanted was in Chesapeake, but Tim Godette found one on their lot (Hampton) -- closer to home. He let me take it home to show my family and we went over it pretty thoroughly. It was wonderful to be able to give the car a good inspection for ourselves without the pressure of the salesmen or the dealership right there. We ended up starting the purchase that night and finishing up the next day. We were fortunate in that we were able to see and handle the car before it had had it's "new car cleaning". We could better evaluate what we needed to see that way. By the way, massive, epic kudos to the detailing team! The original owner clearly had a dog and there was hair EVERYWHERE! They got it all out!!!In the course of our transaction we also worked with used car manager, Jim Hensley and they both went that extra mile to make sure we were happy with everything. Jim even verified that the engine guarantee extended further out.I really cannot say enough good things about these guys and we are very much looking forward to a long relationship with Priority Honda.

melival

8 de abr. de 2016

I haven't had to make a car payment on more than 10 years, so the thought of having to have one again was a bit daunting, to say the least. I worked first with my credit union, who has a partnership with Priority, then went on to the dealership. Originally, the car that we wanted was in Chesapeake, but Tim Godette found one on their lot (Hampton) -- closer to home. He let me take it home to show my family and we went over it pretty thoroughly. It was wonderful to be able to give the car a good inspection for ourselves without the pressure of the salesmen or the dealership right there. We ended up starting the purchase that night and finishing up the next day. We were fortunate in that we were able to see and handle the car before it had had it's "new car cleaning". We could better evaluate what we needed to see that way. By the way, massive, epic kudos to the detailing team! The original owner clearly had a dog and there was hair EVERYWHERE! They got it all out!!! In the course of our transaction we also worked with used car manager, Jim Hensley and they both went that extra mile to make sure we were happy with everything. Jim even verified that the engine guarantee extended further out. I really cannot say enough good things about these guys and we are very much looking forward to a long relationship with Priority Honda.

RJGillette

23 de mar. de 2016

I had not bought a car in 9 years and was skeptical. My husband and I walked into the dealership and met Mike Brackin and instantly felt comfortable. I first was interested in the Accord but was drawn to the CRV. Mike went over both vehicles with us to show the comparisons. I decided to go with the CRV, so we sat down and discussed my options. We went out to the lot and started looking and then I narrowed it down to the EX-L. We took a test drive and I was very impressed. Mike was very knowledgeable on all the features the vehicles had to offer. During our test drive, he asked me to drive into an empty parking lot. There he thoroughly went over most of the features, which impressed me, no one had ever done that before. We got back to the dealership and then what I thought was going to be a stressful event ended up a smooth and professional process. My husband and I were very impressed with Mike and will recommend him to my family and friends.

LLkoolskillet

23 de feb. de 2016

Recently purchased my new Pilot from Mike Brackin, he was extremely professional and knowledgeable. The Staff and other sales associates were also extremely polite and professional. I've got to say this car buying experience with Mike was laid back, he never pressured me into anything, and listened to all my questions. I am now a Priority's for Life customer, thank you Mike!

LLkoolskillet

23 de feb. de 2016

Recently purchased my new Pilot from Mike Brackin, he was extremely professional and knowledgeable. The Staff and other sales associates were also extremely polite and professional. I've got to say this car buying experience with Mike was laid back, he never pressured me into anything, and listened to all my questions. I am now a Priority's for Life customer, thank you Mike!

Laura

23 de feb. de 2016

I purchased a new Pilot from Priority Honda. I worked with Shane Thompson and he was a pleasure to work with. He was honest and pleasant and not pushy. You should ask for him if you are in the market for a new Honda!

npc5515

12 de feb. de 2016

I had an amazing expirience at Priority. Had an interest in a car on their website so Pascal (internet manager) promptly called me and answered all my questions. Came in to test drive a CPO 2013 Honda Civic I saw online, they were welcoming as soon as I approached the door. Got right down to business, showed me the car and let me test drive without any hassle or naggingly sticking around. After that, Tim gave me all the necessary details and was straight up and honest with me (a rarity these days), he even put up with my endless haggling and negotiating. After coming to an agreement he clearly explained all the paperwork before asking me sign it, then I went over to the main building and met with a financer (can't remember the name, there was a lot going on) who patiently waited there while I read all the fine print and slowly signed. Great price, great service, great people. I would 11/10 recommend this to anyone looking for a car.

npc5515

12 de feb. de 2016

I had an amazing expirience at Priority. Had an interest in a car on their website so Pascal (internet manager) promptly called me and answered all my questions. Came in to test drive a CPO 2013 Honda Civic I saw online, they were welcoming as soon as I approached the door. Got right down to business, showed me the car and let me test drive without any hassle or naggingly sticking around. After that, Tim gave me all the necessary details and was straight up and honest with me (a rarity these days), he even put up with my endless haggling and negotiating. After coming to an agreement he clearly explained all the paperwork before asking me sign it, then I went over to the main building and met with a financer (can't remember the name, there was a lot going on) who patiently waited there while I read all the fine print and slowly signed. Great price, great service, great people. I would 11/10 recommend this to anyone looking for a car.

SavGDal

9 de feb. de 2016

Purchased a crv from Willis. Great customer service, very knowledgeable about the product. Gelled 2 my wife & i out on a great deal. I couldn't ask for much more. ThanksG. Savage

Jessica

2 de feb. de 2016

I came in on Friday, with an idea of what I wanted. Mike noted everything that I wanted, and got me exactly what I was asking for, without breaking my budget. Definitely going to make priority our family tradition.

LAEJ1234

2 de feb. de 2016

After having a bad experience in Franklin I came to Priority and had a wonderful experience. Tim was the sales man my girlfriend and I had. Tim did a good job of explaining what we needed to know and did not rush us. Very smooth process overall Highly recommended.

inuyasha986

2 de feb. de 2016

I was looking to trade in my Honda Fit without having my payments sky rocket and have upgrades that i wanted without the hassle. Thanks to Mike Brackin, he helped me find the right "Fit" I was looking for with everything and more. His knowledge and help made the decision that much easier. I would buy again from this great dealership. Way better than my first one!

History Teacher

31 de ene. de 2016

Yesterday I purchased a 2016 Honda Pilot from Priorty. I had dreaded the whole ordeal of purchasing a car, but Priorty made it very pleasurable. My sales person was Mike Brackin, who was the most accommodating car salesman ever! He was not pushy and worked to get me a good deal. I was able to purchase the car for $1200 less than Williamsburg Honda offered, that claimed that I was a valued customer since I had bought two cars from them! I would definitely recommend Priorty Honda, and if you go, ask for Mike Brackin ( fondly known as "the old man").

jc1152

30 de ene. de 2016

Priority Honda of Hampton is a great dealership if you are looking to buy a car!! They will go the extra mile to make you car buying experience awesome!!A shout out to salesman Jason Hill and sales manager Joel Harvey for all your help in getting my deal done!

Mary ward

27 de ene. de 2016

I have bought many vehicle from many auto dealers, I commend you in having a great sales person as Mr. Mike Brackin. Very nice person to work with.

RdVlvtBelle

27 de ene. de 2016

I found everyone at Priority Honda to be most helpful in the recent purchase of my new Accord. It absolutely was the easiest, most smooth process I have ever experienced purchasing a vehicle. My thanks especially to Pascal Jones, Tim Clark, and Wes Hodges! I will highly recommend Priority Honda to all friends, family, and even strangers ;)Tammy

Brooke_harling

11 de ene. de 2016

Most helpful with customers wants. . Mike was a pleasure to work with and would recommend him to anyone else who may be looking for a car.

Brooke

11 de ene. de 2016

We have bought several cars new and Mike was a great person to work with. Made being at a dealership not feel so bad.

Steve

31 de dic. de 2015

My Sister-in-law was shopping for a new Honda Pilot. She wanted my wife and I to be with her to help cope with the pressure we all anticipated as a result of our previous, recent encounters with other dealerships. We spoke to Richard Jones on the phone and were kindly invited to stop to look around. Our first surprise was to find his "telephone" kindness was not a "tactic" to get us on the lot for a high pressure sales experience. He is a genuinely kind, gentle and knowledgeable person who never once pressured any of us. He knows he has a good product and, if you want and need it, wants to help you get it. We went in to help and "protect" my Sister-in-law do a deal and we were not at all needed. And, we learned so much from watching and listening as he worked with her, we recognized we too could benefit and upgrade our vehicle. So, that same night we too asked for his help. He assisted us to get a new 2016 Honda Odyssey. And, we are paying considerably less than we were paying for our previous older Odyssey from a Richmond, Va dealership. My Sister-in-law lives about 2 hours from Priority Honda in Hampton and we live about an hour and a half away in the opposite direction. We could not have been treated better than Richard Jones treated us and highly recommend you go see him if your in the market for a good car. Wherever you live, it's worth your time to make the trip to work with Richard and this dealership. You will be treated with dignity and respect. Thank you, Steve

Sheila

31 de dic. de 2015

Recently traded my 2012 CR-V for an upgraded 2015 version. Buying a car from this dealership was extremely efficient and fast! Best experience in working with the personnel from sales to business and finally maintenance crew. No pressure to buy and didn't have to play any "games"! I think this is the fastest I've ever purchased a vehicle from a dealership! You won't be disappointed!

civic owner

30 de dic. de 2015

From the moment of entering the showroom until the moment of driving off in my new vehicle, the salesman (Mike Brackin) was courteous, helpful, and effective. He knew that I had specific preferences and did his best to accommodate all of them. He willingly stayed 2 hours later for me to arrive to confirm the purchase and was effective in finding the exact vehicle I desired. He understands customer service and met my every need.

Brianna94

28 de dic. de 2015

This was my first car buying experience and it couldn't have gone any better! The staff at the Hampton Priority Honda is absolutely wonderful! I would highly recommend seeing Tina Bonney as she made everything come together so perfectly for me.

Hill33

23 de dic. de 2015

If you want a car come to Priority Honda and see Tim Clark. Don't worry if you have bad or good credit. I love my Honda Accord it's a perfect fit for me and my family. Ther was no pressure and he work with us on price and payment.Mrs Hill

Cedez

22 de dic. de 2015

My dealer was Katherine Harrell. She has excellet customer service skills. She is very polite and does not try to push you into purchasing a car. While I waited to receive my vehicle, we played a game called Spot It to pass the time. Not once did I feel bored or irritated.

Lpirtle

21 de dic. de 2015

My Salesman exceeded my expectations. Mr. Clark was Superior. I will recommend all my Co workers and family to him.He is awesome. Thanks again.

carefulbuyer

21 de dic. de 2015

My experience was positive. I purchased a new 2016 Honda Pilot after going for a test drive. If you want someone who will do a thorough job and not rush you, ask for Katharine Harrell. She will take into account your needs and desires and honestly cares about her clients.

Carefulbuyer

21 de dic. de 2015

My experience was positive. I purchased a new 2016 Honda Pilot after going for a test drive. If you want someone who will do a thorough job and not rush you, ask for Katharine Harrell. She will take into account your needs and desires and honestly cares about her clients.

Norma

20 de dic. de 2015

After reading the reviews I was a little skeptical to buy a car from here but Ameliana was the best in helping me get my CRV. My family and I couldn't be happier. If you need a car ask for her.

Erika C.

18 de dic. de 2015

Writing this review for your sales person Jared Mitchell and his exceptional customer service. I plan on purchasing a vehicle in the near future. Jared reached out to me knowing that I was in the market for a reliable vehicle and has been in contact with me every couple of weeks making sure he address my concerns. He has been working with me and my financial budget for the last two months. Since I live out of the area Jared stays in contact with me to let me know of the inventory and ensures that I am comfortable with the information he has provided to me. I advised Jared that I will definitely purchase a vehicle from him in the near future. I usually don't write reviews but I needed for everyone to know how patient Jared has been with me.I have to say this is how you make a future customer feel special. Jared I will see you soon :)Thanks againErika C.

Mario65

18 de dic. de 2015

I stopped by on my lunch break to look at some of the new sports. Ameliana came out and assisted me, i wasnt looking to purchase a vehicle right now but she was still very helpful. I recommend everyone govand see her when you are in the market for a new car

Ameliana

18 de dic. de 2015

I stopped by on my lunch break to look at some of the new sports. Ameliana came out and assisted me, i wasnt looking to purchase a vehicle right now but she was still very helpful. I recommend everyone govand see her when you are in the market for a new car

WilliamD

17 de dic. de 2015

I needed a new car after the HRBT decided the car I was driving didnt suite me anymore... after a few days of shopping and endless headaches from the constant badgering of used dealers from the 7 cities, I stopped into Priorty Honda Hampton used cars to see two cars I found online. Katherine met me out front with a smile and warm handshake. She offered to assist me and didnt pressure me at the least. The pricing was just near perfect to the competitors and per KBB or NADA. Terry the sales manager was also a great help, actually the whole team made my experience quite pleasant. I can say, when I am in the market for a new or used car again... Priority Honda Hampton will be the first place I go. They made me feel like family and my customer satisfaction was thier priority. Thanks again Katherine, Terry and the whole team for getting me in my 2009 Suburu Impreza WRX! Regards,William D.

M johnson

17 de dic. de 2015

Last year our Ridgeline would not start while we were out to dinner on a Saturday evening. After we were towed to Honda, we were stuck there without a ride home : no loaners/ no shuttle / no sympathy! We had to pay for a cab out of pocket to get home. . Thus afternoon we are in a Honda service in Durham ! Our Ridgeline was "checked out" a couple days ago before we took the drive from Virginia to South Carolina. So....why are we having issues as we travel!? There's a rattle underneath the truck body. We've been let down with the Mercury Blvd Honda service again.

Aliciamarsh76

16 de dic. de 2015

This dealership was great. They helped me get a vehicle I loved with the least amount of hassle and with the most care possible with my not so great credit history. The customer service from Tina and Paul was absolutely wonderful and it made me feel like a customer with options and not like someone forced into having to choose the worst based on my credit history. They got me in something nice that I could afford on my terms. Thanks Priority Honda Hampton!!

Aliciamarsh76

16 de dic. de 2015

This dealership was great. They helped me get a vehicle I loved with the least amount of hassle and with the most care possible with my not so great credit history. The customer service from Tina and Paul was absolutely wonderful and it made me feel like a customer with options and not like someone forced into having to choose the worst based on my credit history. They got me in something nice that I could afford on my terms. Thanks Priority Honda Hampton!!

Mr. G

14 de dic. de 2015

If you are in the market for a new or used Honda vehicle, you owe it to yourself to make the trip to Priority Honda in Hampton, VA. Ask for Jason Hill, relax yourself and let him do the rest - this is what the car buying experience should be EVERYWHERE - quick, painless and fair! We got a great deal on a great car and walked out with a smile on our faces (plus we got PRIORITIES for life with free oil changes, free state inspections, etc.) I cannot recommend Jason highly enough for his "southern hospitality" from beginning to end. Go see him and the Priority sales team - you'll be glad you did!Glenn M.

soursc1

10 de dic. de 2015

Jason Hill was my salesman and he was amazing. He is very knowledgeable about Hondas. He is not your typical "salesman", he was not pushy or aggressive. He is great, anyone needs a car should talk to hom first!

Joshuamlegg

9 de dic. de 2015

This was such a wonderful experience for my wife and I. The salesman went above and beyond to find us the perfect car. We highly recommend Priority Honda if you are in the market for a new car. Salesman Jason HillManager Nick Napier

MickeyD

8 de dic. de 2015

Great experience purchasing 2016 Honda CRV from Priority Honda Hampton will recommend Priority Honda Hampton to all my friends. Mike B. made my purchase an enjoyable experience.

M. Curry

8 de dic. de 2015

Went in looking for a basic Accord. Looking to surprise my wife. Jared was the salesperson I dealt with. He made the process very easy. Even put a bow on the vehicle for my wife to see! If you're going here, ask for Jared.

rutterja

7 de dic. de 2015

For the past few weeks I had visited 4 separate car dealerships (including other Priority dealerships), because I wasn't sure which new car I wanted. Showing up to Priority Honda I had a couple of vehicles in mind, but I knew I didn't need a car that day if I didn't find something. I prefer a salesperson who hears me out on what I'm looking for as far as my budget, size, and overall price. No dealership I went to had much interest in my preferences, they just wanted to make a sale. After being approached by Katharine, I expected the same thing, but she was completely different. She listened to my situation, discussed what types of vehicles (even those that they didn't have) that I liked, and never once tried to pressure me into something I didn't want to buy. I ended up leaving that day telling her if she could get me a good deal on my trade, I might buy the car that day. I came back later, and they had on paper exactly what I wanted for my car, no questions asked, and worked with me to get a good deal on my new 2016 Civic. Overall I'm very happy, and fortunate to have stumbled across a good "salesperson" who puts the customer first.

Raseekr4me

7 de dic. de 2015

Being older and not buying a car in many years, to say the least I was apprehensive. I met my salesman Eddie Williams and to my surprise, I felt at ease right away. He listened to my wants and must haves,along with all my questions. I had a lot .i was torn between a Camry and an Accord. I even rented a Camry to get the feel. This being my first 4 cylinder, first brand new car and first foreign car company that is a lot of firsts for me. But after my experience with Priority and driving the Accord I was sold. My great and informative salesman really helped me. I feel I have come away with a great experience and a GREAT Car. Thanks so much. I am looking forward to a great relationship with the Priority Group.

HappyCivicOwner

7 de dic. de 2015

The Civic was on my list of vehicles to check. Came in met into Jared in the sales department. Amazing salesman. He is knowledgeable of the vehicle I never knew the Civic had so many benifits. I purchased back in June when I visited in. Jared is the guy to see

dellieb

6 de dic. de 2015

Went to Priority to purchase a vehicle a few days ago. My sales person Ameliana was very polite and helpful. I decided to hold off a little longer on getting a vehicle however they were very professional and reasonably priced. I would definitely be back when im ready to make a purchase !

RoyalSiberianTiger

5 de dic. de 2015

The staff is nice even my salesperson Ameliana was perfect and explained everything when buying my honda civic. Only reason i wouldnt give 5 stars is that the service department isnt all that great except Sarah who i always go to. Everyone in the service department looks like they dont want to be bothered everyday and if you schedule an appointment to close to the time when they get off good luck with getting your car done or they leave things out that you want them to look at. Other than that 4 Stars.

Jojo123

5 de dic. de 2015

I came and bought a 2016 honda accord and loved everything about my experience. Ameliana was so helpful and well equipped with knowledge about the products. I would definitely recommend this dealership! Go and see Ameliana

Andrew.Watson32

5 de dic. de 2015

I've been to many dealerships in the area and I can say this is one of the best. Priorities for Life is a great incentive to buy and they have a great selection of vehicles. LOVE the 2016 Honda Civic. The gentleman I worked with was Ed Williams (I believe) and he was knowledgeable and not pushy. If you are looking for a great dealership with great service, go here!

Andi5

5 de dic. de 2015

Ameliana was the sales person who sold me my Honda CR-V. She was extremely knowledgable about the CR-V, and was very patient in explaining everything about this vehicle. Ameliana was not over bearing nor pushy in making me choose a my Honda. It was my decision as she said, not hers. I had to feel comfortable with my decision of which SUV I purchased.After I purchased my Honda, Ameliana did several follow up calls as well as texts to ensure I was enjoying my vehicle, and did I have any questions or concerns. After looking, test driving, and researching numerous SUVs, I returned to Priority to purchase my newest car. Her salesmanship helped me determine to purchase from this dealership.

GeorgeF

5 de dic. de 2015

i would recommend this dealership and still do to everyone. my sales rep amelirana (sorry something like that shes the very pretty spanish one there) was very honest and patient with me which i really appreciated.

jojo123

5 de dic. de 2015

I came and bought a 2016 honda accord and loved everything about my experience. Ameliana was so helpful and well equipped with knowledge about the products. I would definitely recommend this dealership! Go and see Ameliana

Finally satisfied

4 de dic. de 2015

I always have a great experience at this dealership. Everyone is one the same page, each and every time. I noticed that they treat my car carefully and w respect. Other places I come out with a new problem. I don't trust taking my car to any other place. It cost a little more here...when u look at it, its better than getting your car back with a new problem caused by a careless mechanic. Never had an issue or problem w this dealership. I have been coming hrre for years and will continue. If I could give 6 stars, I would

Allen3

4 de dic. de 2015

I've been to many dealerships in the area and I can say this is one of the best. Priorities for Life is a great incentive to buy and they have a great selection of vehicles. LOVE the 2016 Honda Civic. The gentleman I worked with was Ed Williams (I believe) and he was knowledgeable and not pushy. If you are looking for a great dealership with great service, go here!

SeaglassLuvR CRV owner

3 de dic. de 2015

Just purchased a new CRV, great experience from initial Internet contact with Pascal Jones & price negotiations to our sales consultant Jason Hill who walked us through all the options and purchase process & F&I Michael Timmons. Awesome experience all around! ?Love Priority-this is our 4th. Have a Tacoma, Camry & Tundra too, service provided by Joe Sloan in Chesapeake has always been great.

Amanda H.

30 de nov. de 2015

My experience was great here. Even with my less-than-stellar credit, they did everything possible to find me a car that I could afford AND like. Katharine was very patient and worked with me to find me the best deal. Long after the dealership was closed, they were with me confirming finances and helping me get insurance matters settled. They went above and beyond and I would recommend them to anyone.

SHH1213

23 de nov. de 2015

I had a totally hassle free, professional experience this past Saturday (11/22/15) at Priority Honda Hampton. Richard Jones was an absolute pleasure to work with. He was transparent and upfront about costs. We didn't have to go back and forth for hours trying to negotiate. He offered me a great deal at the door...saving me time and energy.I absolutely love my new 2015 Honda CR-V!

Kyotarunner

15 de nov. de 2015

I truly recommend this place for your vehicle buying needs. I had Paul. He was really helpful and truly went out of his way to help me. He was also very patient with me. I really liked that he followed up after the sale to make sure everything was still going great. He did such a great job that my mom is going to him for her next vehicle!

Blueovaldude

4 de nov. de 2015

Found my 2008 Toyota Yaris online. Drove to see vehicke after hours. Submitted credit application online. Was contacted by my salesman Paul Parker and told application was approved. Put deposit on vehicle over the phone and told Paul that I wanted this to go very fast when I got to the dealership. When I got to the dealership Paul had everything ready to go. I went over to finance and signed papers and came back and shook Pauls hand and left. Paul made my experience very smooth and very fast. I highly recommend Priority Honda and especially Paul Parker.

DBee17

31 de oct. de 2015

Myron was our sales guy & he was very patient with us and getting me a new car. & also very patient with my father who was everything done precisely and is all about business.I purchased a 2013 Certified Pre-owned CR-V. So far so good. Had to get an oil change and my tire pressure adjusted but even the service there was literally done with a smile. I'd give the place a 9/10. I love this car & I'm hoping I don't have to go to get anything done to it more than an oil change. Many kudos for Myron Freeman for helping with this process & also Wes who was very thorough explaining to us what we were signing and what came with our package attached to our payments as far as the GAP coverage and more! Thank you guys!

Destiny

22 de oct. de 2015

Great services! I had a great experience buying my new car! If anyone need a car ask for Will! He helped me with everything I needed!

TDCollinsworth

5 de oct. de 2015

We are EXTREMLEY DISAPPOINTED with our purchasing experience from Priority Honda Hampton.We purchased a 2014 Honda Civic from you in early June this year and Priority STILL HAs NOT SENT THE TITLE TO THE DMV!!!They cashed the check we gave them very quickly but has not held up their end of the deal by titling the vehicle. They even charged us an extra fee for them to title it, and 4 months later has not done so.Over 4 months have passed, we even informed Priority again 12 days ago and again yesterday! Why have they not titled our vehicle? Their lack of follow through on their commitments is getting extremely close to costing us a massive increase in our loans interest rateTo Priority Honda Hampton:Why haven't you sent the electronic title to the DMV??? When do you intend to MEET YOUR COMMITMENT???Do you at least have the decency to explain yourself? Or better yet follow through on what we paid for and you committed to?

smenuchak

2 de sep. de 2015

Ron worked hard to get me the car I wanted for the price I wanted. He gave me time to test drive and get comfortable with my choice.

GB

18 de ago. de 2015

Harold peterson the sales person was exceptional. He was very helpful and knew what he was doing.. Eacg time i went there he was ready to help.I will recommend him to friends who wants to buy an automobil.

mikaeldavis

17 de ago. de 2015

I stopped into the Priority Honda dealership Tuesday just to get some information on my lunch break. Ron greeted me upon my arrival and was very courteous and knowledgeable. I spent the next three days researching different vehicle options and decided to do business with Priory Honda primarily due to Ron's hassle-free approach.

MDW

8 de ago. de 2015

Wrote a review a while back about a horrible experience I had with the service dept here. They read the review and responded and took very good care of me the 2nd time. I was impressed with the approach Jim King took in handling the situation. Thanks

Hopeful Shopper

1 de ago. de 2015

Eddie Williams, and the rest of the team in Hampton were so awesome. I was serious about buying, and Eddie was the first to come back with a serious offer. I had shopped for a few days. Figured out where I was willing to go. Eddie worked with me, as my advocate, to get me in the car, and the financing I wanted. I went in on a chance, it feels like it was meant to be and Mr. Williams was the guy I needed to talk to. I am so glad I took the trip over to the peninsula.

Shakubuku

22 de jul. de 2015

I purchased a Honda Fit yesterday (Hampton, VA). Paul was ABSOLUTELY WONDERFUL and EXTREMELY HELPFUL! He is a "people person." ..."Wonderful and Valued Individual-Paul!

Mike W

25 de jun. de 2015

Scheduled appt to have oil change,tire rotation, check a/c for freon and reattach rear view mirror. Appt at 8 am. At 945, Eric came out to tell me the mirror needed to be reattached and it would cost over $170. Seriously, for some glue? He also told me freon us needed. Pretty much new that since the unit works but doesn't blow cold air. He also told me about an $800 repair that desperately needs to be done. CV joint leaking? Not sure what this is but I asked for very specific things that it took an hour and forty five minutes for you to tell me needs to be done. Wake up. I brought the vehicle in knowing all this. What I didn't know was how badly you intended to treat me. Going to be 3 hours sitting here and several hundred dollars. Dealers have a reputation for over charging but I have never experienced it here prior to today. You have seen the last of me.

njt7297

15 de jun. de 2015

We bought a 13 CR-V a couple years ago, and just wrapped up a deal with Eddie Williams and Nick Napier for a 15 Pilot. They definitely got us the deal we want and worked with us every step of the way. Great experience all around with these two guys. Highly recommend them for anyone in the market!

JOdyssey2015

10 de jun. de 2015

I'll start by saying I had no intentions of buying from this dealership but I'm very glad that we did! My wife and I were looking for an Odyssey model/color combination that nobody in the area seemed to have. When I called to inquire, I spoke with Eddie Williams who admitted they didn't have the vehicle but asked for the opportunity to earn our business. I decided to take a chance, which resulted in an exceptional buying experience. I came to this dealership with high expectations (vehicle, trade, accessories, price) that we're easily met and/or exceeded. Eddie was detail oriented, responsive, and worked with the Priority team (Joel, Will) to ensure we received the best value on 'everything'. I was very satisfied that communications regarding our purchase were clear/upfront and that all timelines were met as promised. Upon delivery, the car was immaculate and the feature setup process was thorough and efficient. Today, I returned to pick up an accessory that Eddie ordered for us and the Parts Dept knew exactly what I was there for. This was so reassuring and confirmed that we chose the right Honda dealer. Thank you again for making this a great experience for us!

Patnewsome

4 de jun. de 2015

My husband and I were driving through the parking lot with no intentions of purchasing a vehicle today. We were approached by Ameliana and in brief conversation were convinced why Honda was the place for us to purchase. She was very polite from start to finish. She was not pushy but very patient. Not only did we buy the car we bought her. Whether here or another dealership we will definitely be purchasing future cars from her. You guys have the right person working for your company. She is highly recommend! Thank you Ameliana :)

Brooklynpty

30 de may. de 2015

Everything i wanted for our van we got!!! Great customer service Richard Jones worked hard for us and explained everything to us we are so grateful and cant wait for a road trip!!!

taterdigger

29 de may. de 2015

Our salesperson, Myron, was very helpful and kind. We had an excellent experience purchasing our Honda Accord. Thanks Priority for a great car buying experience!

satisfied customer

29 de may. de 2015

Worked with Eddie to purchase two new vehicles for my family. He was friendly, genuine, knowledgeble, honest, and caring. This was the best car buying experience I have ever had.

cargur,lisa123

24 de may. de 2015

The experience of purchasing a vehicle from this dealership was GREAT! All staff performance to include the salesman, manager, parts employees, and detailers had great attitudes and performed well. I would highly recommend this dealership to all my friends and associates.

Rater351

12 de may. de 2015

Paul Parker is the most awesome salesperson and is the best The entire staff can learn from his professionalism and become more proficient This employee deserves a raise !! A++++++**

happyhondacustomer

1 de may. de 2015

Priority Honda is truly a no nonsense dealership that values the time and needs of its customers. Eddie Williams was an absolute pleasure to work with and I cannot thank him enough for the time and effort he put into making sure I found the right vehicle and the right deal for me. He went above and beyond my expectations and anyone looking for a new Honda should take the time to go down to Priority and meet with him before you spend any of your time with the other Honda dealerships on the Peninsula.

mxdbuty

23 de abr. de 2015

My car buying experience was great. Mr. Harold Peterson was patient with me and took care of all of my requests. I would recommend him and this dealership to anyone.

hamid1964

18 de abr. de 2015

I recently purchased new car and had pleasure to work with very good salesmen, Richard Jones.He was very friendly and had good knowledge and he took his time to get me familiar with a new car.Richard made all this process very smooth and I would like to thank him for that

2real4u

14 de abr. de 2015

I had the opportunity to purchase a vehicle for the first time on my own at Priority Honda in Hampton, VA. Richard Jones, my salesman, was awesome! He was patient, understanding and considerate. He, along with the rest of the Priority personnel helped me through what I thought would be a very stressful endeavor. Jerome Daniels was also fantastic when completing my financial paperwork. His advice and expertise were invaluable.

NoWhiners

10 de abr. de 2015

Our Awesome Sales Associate: I highly recommend this dealership and Richard Jones as your sales associate. I've never had a non-stressful car buying experience anywhere until I came to Priority and worked with Richard. He listens, is laid back and you don't feel that pressure of other past car purchases. He fully respected our budget and financing goals. He is polite, pleasant, very patient, respectful of your time, and did not rush us into a sale. He's very knowledgeable in his field, and took a lot of time to answer our questions and show us the great new features and technology Honda has to offer. I fully believe Richard was as excited about my Daughter's first new car as we were! He will make your car buy experience one to celebrate. We even hung around the dealership after our sale - most times you're running away as soon as you're 'released' by the sales person. Richard is a great guy and an awesome sales representative.The dealership: We really enjoyed this nice, clean, comfortable dealership. Richard took time to show us the customer waiting area (for future service visits), amenities (Starbucks coffee machine) the 'quiet' room and gave us a quick look at the service department which was amazingly clean. I'm always impressed with clean service departments. If a dealership is meticulous about their service environment - you know they will also be meticulous servicing your car. I'll be back to this dealership to see Richard for my next Honda purchase. I HIGHLY recommend Priority and especially Richard Jones!

mathghamhuin

10 de abr. de 2015

I came to Priority by tow truck, and wasn't sure whether to fix or replace my very high mileage 1994 Accord. While waiting for my ride, Eddie Williams, our sales rep, saw me looking over the vehicles on the lot and engaged me in conversation. He showed me a few vehicles close up even though at that point I wasn't really shopping. I could tell he was excited about the cars. Because of his friendly approach, when I determined that replacement was the right direction, my wife and I came back to Priority and asked for Eddie. He really bent over backwards to help pick out the right car and feel comfortable about our decision. He was very knowledgeable about the differences between the several models we were interested in and helped us try out all the various features (as well as road test each). He was very patient as we made up our minds and made us feel at ease. Since the car we picked would not be ready for delivery right away, we were provided with a car until it was. We feel that Priority really treated us well and look forward to a long relationship with them. Thank you Eddie!

Audley

9 de abr. de 2015

My sales representative Richard Jones, went above and beyond to assist me with my purchase!He is by far one of the best sales people I have ever dealt with. He is very attentive, knowledgeable and a definite asset to the dealership. I highly recommend him to anyone who's interested in purchasing a vehicle.

rondel

31 de mar. de 2015

This was the best experience that I have ever had buying a vehicle. I recommend them highly, Especially the salesman that helped me. His name is Harold Peterson and he was a super nice gentleman.He was very helpful, curtious and a man of his word. I bought a new Pilot and it was the best deal on the peninsula.

Mzleeseo

30 de mar. de 2015

I worked with Mr.Harold & he took the bad taste of working with Car Dealerships right away..... I am grateful for him & Mike working things out for me. I'll be there for any car I purchase in the future.

rodney.dugger

26 de mar. de 2015

I just purchased a used car that required additional work at my expense. I normally steer away from such a purchase but Mr.Peterson worked with me and was very responsive of my concerns. After making my purchase I was much at ease and very much willing to manage the additional work required to bring my purchase up to my standards. Thanks Mr.Peterson

Tasha516

24 de mar. de 2015

Harold was great. Helped us with our trade in and purchasing a brand new civic. Told him the bad treatment we received else where and he made us feel so much better about buying a new car. Would recommend him to other.

viknco

21 de mar. de 2015

Eddie Williamson did a great job of meeting and exceeding my expectations. The sales team made an outstanding effort to make the deal work. Thank you for a job well done.

gene1752

20 de mar. de 2015

I met Eddie Williams in July 2014 and promised him I would be back. He checked with me from time to time and finally browbeat me into buying a new Civic. He is an excellent salesman. Keep him until I come back for my next car. Gene Nell

jwornom

19 de mar. de 2015

We came to Priority Honda a couple weeks ago to test drive a Honda Fit and were greeted by Eddie Williams. From the get-go he was extremely personable, helpful and answered any questions we had about the vehicle. We got in touch with him a few days later to inquire about purchasing a Honda Fit with specific features and he worked with us to find the Fit we wanted with specific optional features. He was very understanding and really tried to give us the best deal he could.After we got home with the car we had a few concerns and Eddie as well as the rest of the staff we dealt with really showed great customer service. Always treated us with respect, helped us with an exchange and always wanted us to leave with a smile on our faces. Great Customer Service is best measured in how individuals handle issues and they handled them perfectly.We are happy with our purchase and really enjoyed the time spent with Eddie Williams and with the two employees we met with in Finance: Hank Lockett (who is really funny!) and William Anderson (who is extremely efficient and organized, which we really appreciate).Thank you so much, Priority Honda, for working with us to ensure that we are happy customers! :)

jalisa.logan

16 de feb. de 2015

Wesley was such a blessing to us. My director and I came to the dealership the first time close to closing time on Superbowl Sunday. The first sales person we encountered said they weren't going to stay late because of the Superbowl, but gave us his card. So we left, and then went to visit other dealerships. Not finding what we were looking for, we came back to the dealership the next Sunday, again, close to closing time. This time we encountered Wesley, and he showed us exactly the car we had been looking for! He didn't even hesitate or look at his watch. He gave us his information, and we called him the next day to start closing on the car. He was friendly and there was absolutely no pressure felt. Thank you Wesley for being so awesome. We love you!

Todd

4 de feb. de 2015

I took in my 2007 Honda Pilot in for an oil change. This was the second time I brought it to them for an oil change and I was informed my oil drain plug was stripped. I asked why it wasn't identified last time and the service manager said it had many oil changes before and it must have worked it's way loose. We had a disagreement concerning the cause. After some discussion, a resolution was reached. I am very happy as a result of the agreed-upon resolution. Thank you Priority Honda management.

Giovanni Cabillo

21 de ene. de 2015

I really appreciate having a dealership I can trust. I have been told that Priorities For Life was a gimmick until I experienced it. I try to have my own opinion on things, yet you sometimes can't help to wonder if what some dealers tell you are truthful. Priority sold me a new car and the experience was excellent. I also know that when dealing with large dealerships, things can take a long time. I was pleasantly surprised that everything went smooth and while waiting for finance I enjoyed the message chair. I have found a new home for me and my family, can't beat Honda and it's reputation. Also can't beat Priority's customer service and cleanliness of facility. Thank you very much for all you have done and you have us as loyal customer's for life! Why would anyone buy from anywhere else if Priority gives you free oil changes, inspection stickers, towing, and other perks? Just a thought, thank you again! Semper Fi!

R1matt61

1 de dic. de 2014

I went there to buy a used car on Friday and rolled it over to Saturday morning. Bought the car and said Id come back to get it cause I was on a motorcycle. They couldn't get my car in because service closed so they have me a loaner. Fine and dandy, then Monday never heard from them even after texting my salesman. 4pm roles around and is rove there and am told it's gonna be an hour. 2 hours later asked for a manager, the sales rep I asked come back out and explained what the manager said I can get a loaner and come back in an hour or tomorrow. When is it customary for a manager to not go talk to an mad customer???? No one bothered helping me the two hours I was there including the manager. Customer service was great until they have your money then you are back burner material. Honestly more upset with the managers then anyone else.

2012 Honda Accord

24 de nov. de 2014

I had the pleasure of visiting Priority Honda of Hampton last week and was promptly greeted at the door with a smile from Harold Peterson! Harold was patient as I searched the variety of vehicles on the lot until I found the one that was right for me and my budget. I will highly recommend this dealership to my friends based on the customer service I received from the beginning to the end.

New2Honda65

27 de oct. de 2014

Harold Peterson is a first class salesman. I have always been leary of buying cars from dealerships, but Harold made me quickly change my mind. He was not pushy and was very easy to talk to. I will definitely come back when it is time to buy another car. Your customer service is A One!!!

Delisa01

27 de sep. de 2014

From beginning to end purchasing my fabulous car was a breeze. There wasn't any pressure throughout the entire deal and my salesman, Neil was Awesome. I would highly recommend doing business with Priority Honda, you will be very pleased.

Crewsen

25 de sep. de 2014

Harold Peterson is the real deal. I met Harold at a used car sales event at the Hampton Coliseum. Priority and Harold were not the first dealer and salesperson wet met that day. Quite frankly we had Terrible experiences with two other dealerships (Casey and Bowditch). But looking back, I'm glad we had those experiences first. When my husband found the car we ended up purchasing, Harold was our salesman. It was wonderful to find him. He was not at all pushy. He listened to what I was looking for in a car. He didn't mind that I had already arranged financing through my credit union. In a nutshell, I can honestly say, he is obviously a person who treats people the way he would want his family members treated. And that means a lot to me. You don't find that every day.I would also like to thank William Anderson for his part in a wonderful sales experience. Honestly, I had been dreading buying a new(er) car because of the whole sales process. That is no longer the case after dealing with Priority, Harold Peterson, and William Anderson. When I bought my used car from them there was a small scratch on one of the back windows. My husband asked if they would repair that. They are working to repair it now as I speak. They Do What they Say, when they say they are going to do it. I really can't believe how wonderful they are. I think I know why their motto is Priorities For Life. Although I don't need another car right now, my experience has made me want to tell anyone and everyone I know, go see Harold Peterson. You will not be disappointed!

Remorseful buyer

2 de sep. de 2014

I purchased on 7/16, and noticed a problem the next day. Weeks later I learned my 2011 Honda Accord had axle problems. Though the problem was repaired (1 month later) I insisted that the vehicle be exchanged. I was then strung on a chase of unfulfilled promises and money sucking tactics. Spite the fact they sold me a car with a broken axle Kerry Whithurst, Used Sales Manager and CEO Keith Dennis, insisted they have done everything to rectify the matter and I should be happy. I was told to trade my car in and PAY an additional 1000 down and my payment would increase and then offered a "collateral exchange" but again my payment would increase. Bottom line Priority Honda Hampton took advantage of me and continue to hide behind a piece of paper, opposed to doing right by me..a paying customer.

coty.mills

27 de ago. de 2014

Throughout the entire buying experience, Harold Peterson was there for me. I love the car this is our second car from Priority Auto. Thank you.

Claudia Hines

19 de jul. de 2014

Sales person was knowledgeable and made me aware of my options. At no time did I feel pressure to make a purchase and really appreciated his positive attitude and willingness to accommodate me as a buyer. I also appreciated the fact that he listened to me and did not force his views or opinions on me.

tassiedevilinusa

16 de jul. de 2014

I would recommend Tim to anyone looking to buy a used car. He is very experienced and takes his time to make sure he meets all your needs in finding a vehicle you want.

lgofney

10 de jul. de 2014

From start to finish...my experience at Priority Hampton was extremely pleasant, and professional. The entire process was smooth and all parties worked hard to ensure my comfort with my new car.

LEBarefoot

29 de jun. de 2014

My husband and I just purchased a used Acura tsx from Priority Honda and we love it. Thanks to Harold Peterson the experience was so easy! We would highly recommend working with him!

MsCharlotte2U

27 de jun. de 2014

About a month ago I looked on truecar.com at vehicle pricing. I was not aware at that point that it would submit my name to various dealerships once I had hit send till after the fact. After a couple of days Royce would send me an email but mostly call and leave messages. I remember one of his messages asking what would it take for him to get me in to see him to get a new car. Honestly, I remember being annoyed at the calls. Hadn't recalled what dealership he was from at the time. Earlier this week I stopped in to priority honda of hampton to get my car appraised and to look at a used car and ironically, the lady I was speaking to set me up with Royce. I'm glad she did. Royce was such a pleasure to work with. I feel he has gone above and beyond in Customer service. He even took the time to come to my place of employment to show me a car and pick up my car while I worked and got it appraised. The only time I spent at the dealership was for the final signing. I didn't leave with a used car, I left with a new 2014 Civic. I will be recommending Royce to anyone I know in the market for a new car.

gomerryman

9 de jun. de 2014

We have been looking for a used Honda CRV for a few months and found a great one at Priority Honda. Customer service was superb. Harold was very easy to work with and accommodated our requests. Will recommend this dealership to our friends. Would definitely deal with them again. Thanks for a great experience.

dougalexander

9 de jun. de 2014

My wife and I purchased our 2013 CRV from Priority Honda and were very pleased with the process and subsequent service we've received at Priority. So when our 2007 Civic a/c stopper working properly I decided to bring it in to Priority for service. When we arrived for our appointment the service writer, David, explained we'd have to pay for diagnostic service to determine what was needed. We agreed and came back later to find out that our compressor needed to be replaced. We were told Priority didn't have one in stock, but could order one. We asked them to and call when it was available for installation. No one has called yet. I've called several times and spoken with Parts once who informed me that no one had ordered one for us yet. Steve(?) in Parts said he'd speak with David in Service and one of them would call me back. No one ever called. I called Service and was told David was with a customer, but would call back as soon as he was free. No one ever called back. I now plan to go to an independent shop for my service. I'm very disappointed.

queiroz25

31 de may. de 2014

He was very helpful and open to questions. He was not on a rush to close the deal and made us feel comfortable with our desicion. He also provided multiple option for us wich help us make the right desicion.I will defenetely recommend him to my friends.

rkmorgan

18 de may. de 2014

Harold Peterson was very friendly and helpful. He did not try to sell me something I did not want. He was honest and upfront and quick to answer all my questions. I have never enjoyed the car buying process but I enjoyed working with Harold. He took good care of me for the entire process before, during and after. He called me to make sure everything was ok and working and to see if I had any questions. I hope I can see him for any future car buying needs. I really felt like a priority.

latoyabitting1

7 de may. de 2014

Harold was very helpful and understood what I was looking for. I would recommend others to visit this dealership in the future for there car buying needs.

wenniecloud

7 de may. de 2014

I 'm very please with Tim Clark customer service. He was very polite, gave me good information. Good communication. I'm happy and pleased .A big yes to Tim

Hondito

17 de abr. de 2014

Several weeks ago my wife and I visited your dealership to purchase a new Accord. We had previously contacted or visited other dealers in the Tidewater area (5). Our primary reason for choosing Priority Honda Hampton was your sales person Mr. Anthony Mc Rae. Mr. Mc Rae's professional and helpful attitude made our experience there pleasant. He was instrumental in helping us obtain the vehicle we wanted for a price we were comfortable with. We definitely feel Mr. Mc Rae is a real asset to Priority and appreciate his assistance.Joe Cofer

cp8762gmail

16 de abr. de 2014

I have leaned towards the Honda brand for years. I had brought my older Honda vehicle in to have a problem diagnosed. They were very helpfull and unfortunately delivered some bad news to me about the condition of my engine. Though I was not ready to purchase a new vehicle they were able to immediately meet my needs and put me in a vehicle that fit my budget. I have been in the car business for 28 years and this is defiantly one of the best dealerships that I have been to. It is all about the people and Priority has some of the best people in the business to deal with. Anyone who is looking for a new Honda or used car should make Prioity, a priority on their list of choices. Great job to Keith Dennis and all of the staff that turned a bad situation into a great experience!

dah1533pastor

14 de abr. de 2014

I came to this dealership with a clear picture of what I desired and what I intended to spend due to budgetary constraints (Costco Car Buying Plan). Tim Godette and his supporting team of players did their work in a professional, upfront manner that really made the difference. There was no pull and tug or game playing. Instead, It was what ever customer deserves, a haggle free experience. Hats off to Mr. Godette for his level of service and follow up.

mabassey

14 de abr. de 2014

My husband and I recently purchased a 2011 Honda CRV from Mr. Tim Clark. He greeted us promptly as we entered your sales lot and once we saw the car we were interested in, he arranged for us to take a test drive to see what we thought of the car. Once we got back we sat down and talked with Mr. Clark to discuss price and financing. We found Mr. Clark to be honest, knowledgable, and dedicated to his customers. When we had questions and called Mr. Clark, he was quick to return our calls with answers and has been very helpful in setting up future appointments for the packages we purchased. Car shopping is not usually something one looks forward to but Mr. Clark made our experience a pleasant one and we would highly recommend him to any of our friends and family who are in need of purchasing a car.

pamela111

10 de abr. de 2014

Royce Hall was very helpful, kind and knowledgable about the product and answered all our questions. Set us up with a nice test drive and time to think about it. He went out of his way on his day off, and our second visit, to make sure we were in our car in the time frame we needed. Everyone that we met and talked to were friendly and respectable. Jerome took care of the financial paper work in a timely and professional manner. Matt stopped by to see how we were doing and congratulate us on our new Honda. and my husband found another Kentucky Wildcats fan to talk sports with. I would highly recommend this place if you are interested in a new car. I look forward to going back for all my Priority check ups on my new Accord and maybe another purchase for the teenages in the future. Thanks

craigadams011

9 de abr. de 2014

Old Mike was a great sales consultant, he was very friendly and helpful. I would definitely recommend this dealership to friends and family. One of the better dealerships I have been too.

Tylercollins7

4 de abr. de 2014

This dealership had great service and helped me find the car I wanted quickly and for the right price. I highly recommend Eddie as a salesman and this dealership in whole.

usmcgoose

30 de mar. de 2014

I purchased a vehicle from these guys and once I left the lot, the problems started. They wouldn't work with me to resolve issues and they were making money off what I was owed for payments on the trade-in. I paid over $1000 dollars on my previous car before they finished the paperwork. The extra payments were not expected as I believed they would pay the car off as quickly as possible. Instead it drug out. They informed me that I would receive all the money I payed on the previous car back. Instead I received about half because they charged me for them to process the payment? They make money off what isn't theirs. They give you the run around. I would recommend you never deal with these people. Their motto is "the customer is our priority", but they don't care about the customer. They only thing that is their priority is the $$$. Don't waste your time...otherwise they'll waste more than you have.

George4Jettson

30 de mar. de 2014

Made sure all questions were answered and the car was in perfect condition. Didn't charge to bring the car from a different dealership. Nice.

jcruztech

29 de mar. de 2014

My wife and I had an excellent experience. Very professional, knowledgeable and friendly. Really made us feel at easy and worked with us. Answered all questions we had.

bepley73

28 de mar. de 2014

I couldn't be more pleased with the level of service I received from the dealership. Top notch service all the way around. I couldn't ask for better service. I'm definitely returning to this dealership.

Neelo

27 de mar. de 2014

I very much dislike dealers!! But when I arrived I was greeted by a very nice gentleman who assisted with my purchase. He totally changed my view on buying a car because I had a horrible experience at Casey Chevrolet when i bought my first car. But the office was very friendly and I felt at home there. The customer service was excellent and they took care of everything for me. The dealer didn't try to fast talk me just to get a sale he gave me great advice on how things worked and I felt as though that was needed because its a big decision. I did end up with a great purchase and I would recommend Priority Honda to anyone interested in purchasing a car. You won't leave empty handed lol

Ljc1983

24 de mar. de 2014

They work well with customers. Moreover I'm so glad that I am able to benefit from having Priorities For Life. Big money saver. It makes the experience worth it.

starlilies

23 de mar. de 2014

My husband and I had a wonderful experience with Priority Honda! From the very beginning, Tim Godette was very friendly, allowed us to test drive the vehicle we were interested in without any added pressure, and took very good care of us. We were concerned about a noise - a minor issue - and the General Manager was nice enough to speak with us about it. Mike Timmons was friendly and very helpful with the financing component and explained the entire process throughout our interaction. Overall, this was a very pleasant experience and we are very pleased with our purchase! We will definitely come back to Priority Honda for our next vehicle! Thank you for adding a site to Hampton!

cathdenew

21 de mar. de 2014

Mr. Tim Clark was one of the most helpful dealership person I have ever dealt with. A+ for Mr. Clark.Keep up the good work my friend. Picking up my car tomorrow!Catherine Newman

browning1959

20 de mar. de 2014

March 15th around 7:30-8pm I visited your place of business that was closed and found a vehicle I really liked. Mr. Anderson was moving vehicles all around the parking lot. Mr. Anderson stopped what he was doing approached us and assisted us with information on the different vehicles. He went above and beyond to make sure I was extremely satisfied. I purchased a 2011 Honda Accord (Blue). Thanks again for the awesome service. Jean Browning

braymond

20 de mar. de 2014

Mr. Peterson was very kind,pleasing and helpful. His customer service skills were great. He made sure the overall visit was worth while. Great job!

ringintinpen

14 de mar. de 2014

Harold was exceptional. At first he worried me, making me think he was there to "make a sale" at any cost. After looking at some vehicles his sales manager stepped in and suggested the car that I purchased. Being worried about the purchase, Harold took great care of me. He ensured the service department fixed some issues prior to my acceptance of the car. On the day I went to pick up my car, the key broke and my air conditioner had quit working between the time it went to service and the time I arrived. Harold took it back to service to get the issue fixed and key replaced. So far I am very happy with the car even though it is old and high mileage. Harold was very professional and wanted to make sure I was taken care of.

kalbero

11 de mar. de 2014

This was a first class experience. From the moment we got out of my Yukon, until the moment we drove away in my Honda Pilot! Our salesman Harold was incredible! He was so helpful and friendly, and the rest of the Priority Team worked until after hours to ensure that we drove my new vehicle off the lot! We can't say enough good things about Priority Honda of Hampton!

csholmes

7 de mar. de 2014

We appreciated the friendliness of Mr. Ed. Williams and the manager. They made us feel valued as a customer and comfortable. Above all, the price of the car was outstanding.

NateTorres1

6 de mar. de 2014

It's needless to say that the car-buying process is one of the most tedious and biggest headaches you can go through. But Mike Brakin and Nick Napier at Priority Honda made this process the best I've had thus far. They are some of the most reasonable sales reps that I have ever met and did not let me leave unsatisfied in any way. Mr. Brakin is very customer service oriented and his one and only goal was to make sure we knew all the options and we got what we wanted. He also worked his hardest to make the deal work and get us into the car that we wanted. Mr. Napier is by far the best upper management personnel I have ever dealt with at a car dealership. He made us feel as if we mattered and really listened to every single one of our concerns. Nick really catered to our needs like very few dealerships in this area are even close to willing to do. All in all, they made the process as quick and smooth as possible with no surprises or bumps along the way. Thank you very much for your help and needless to say that you have a happy customer for life that will return in the future!

Admnndb

5 de mar. de 2014

Harold was awesome. I wasn't feeling well and had very little patience with the car buying process. Harold made it so much easier. He was very honest and give me a bunch of lies. I came there specifically for my Malibu and Harold did everything possible to get me into that car and that same day. He took me to a different city to pick it up and he stayed late. The dealership is the best too. The priority lifetime guarantees, massage chairs and the manicures on Wednesday if you come for service!! Already love this dealership!

Murphybk1

5 de mar. de 2014

Tim was very courteous and attentive throughout the entire process. In addition, we are members of the Costco Auto Buyers club which made the process easy.

jdsmith2

4 de mar. de 2014

This dealership and salesman were very professional and helpful in answering all my questions, and finding the right car (model, year, color, and options) I was looking for.

gaman57

3 de mar. de 2014

After an extensive online search for a vehicle I found one at Priority Honda that seemed to meet my criteria. Upon my visit to the dealer Tim Clark warmly greeted me and showed me the vehicle. He was very knowledgeable with the vehicle and answered all my questions. He also explained the lifetime of value and services program that the dealer offers which greatly impressed me. The dealership allowed me to test drive it overnight and I then knew this was what I wanted. The next day we were able to agree on a price and I purchased the vehicle. This was the best auto purchasing experience that I have ever had and highly recommend the Priority Honda dealership.

jmsober1963

28 de feb. de 2014

This was a great dealership to work with in my search for a new or used car. I highly recommend Melissa Gary as your sales consultant. She worked with me to find a car that I love at a price that I could afford.

jaylankar

28 de feb. de 2014

Melissa Gary was great. She answered all our questions, explained the special feature of the car (Bluetooth) thoroughly.She was very polite and friendly. We will tell our friends to call her if they need to buy a vehicle.

usedcar123456789

25 de feb. de 2014

GREAT SERVICE FRIENDLY ATMOSPHERE, FAIR PRICING. VERY HELPFUL TO HELP YOU GET WHAT YOU WANT. THEY WERE GLAD TO HELP WHETHER I WAS GOING TO PURCHASE OR NOT

RickThom1

24 de feb. de 2014

Royce Hall knows his product, something that most salesman don't know, whether it be in the car business, computer business or pencil business. He was able to answer every question I had, and was very thorough with his explanations. He was not a "pushy" salesman, and I didn't feel high pressured at all during our visits. He was easy to get along with, and very professional. I believe Joel Harvey gave me a very good deal, something we could both live with and he too was very professional. Again, at no time did I feel pressured by Mr. Harvey to buy an automobile from them. He gave me the best price he could, I believe, and within the limits of what I expected to pay. Levi Whitehead, the finance manager, was extremely thorough and was able to answer all of my questions. He was courteous, efficient and is a nice young man as well. The buying experience from all three of these gentlemen was excellent, and I would be pleased to recommend and recognize these folks as really first class people to deal with, should you need to purchase an automobile.

lanarogers3979

21 de feb. de 2014

I had a great experience when I came to Priority Honda. I recommend this dealership to anyone that may be purchasing a vehicle in the near future.They were a great crew and they did all that they could so that I had the best experience possible. Thank you again!

AKoenig

20 de feb. de 2014

Melissa Gary was knowledgeable, honest, personable, and overall easy to work with. Seeing that we had our 10 year old twins with us, that it was a school night, and that we did not want to spend a lot of time at the dealership, she was also very efficient and did not waste our time. We are extremely pleased with the dealerships willingness to work with us on a price for our vehicle, and will highly recommend you to all we know!

33ofus

19 de feb. de 2014

We found a minivan we were very interested in at Priority Honda and decided to go out to test drive it. On our first visit to the lot, we were greeted by a man who had no clue what he was talking about. When he tried to give me a business card, he pulled an entire wad of cash out of his pocket and sifted through it before realizing he didn't have any business cards (completely unprofessional, in my opinion). After going back inside the building to go get a business card, he came back out and had completely forgotten to get the keys to the vehicle we were interested in, so we just left.We were still really interested in the minivan though, so we went back the next day. This time we were greeted by a different salesman (thank goodness) and we took the van for a test drive. We went home that night and decided we wanted the vehicle. We told the salesman that we would be coming back that night to purchase the vehicle. He told me to give him a call when we were leaving the house and he would get the van ready for us out front. We showed up at the dealership, expecting to purchase our vehicle and drive home with it that night. Instead, when we got to the dealership we were informed that another person was test driving the van but they didn't have any kind of finances lined up yet so we could get the paperwork in and the van would still be ours. We got most of the way through the extensive paperwork when we were informed that the salesman didn't realize the people who were test driving the van had gotten their financing lined up before driving the vehicle, so they had first refusal on it. Needless to say I was livid since we'd spent over an hour doing all the paperwork to purchase the minivan. The communication between the salesman seemed to be non-existent. The salesman asked if we would be interested in a comparable vehicle if he could find one. After waiting almost another HOUR, he comes back with a vehicle that had a lot more miles, was almost $3000 more expensive, and was not the least bit "comparable." We left the dealership quite disappointed and upset. We ended up going to a different dealership where we found a much better vehicle and an amazing staff.It didn't help that Priority Honda's used car dealership is in a bare-bones, tiny building where none of the salespeople seemed to be remotely happy about their job. The dealership we ended up going to didn't treat their used car buyers like second-rate citizens, ostracized to sub par facilities.

djcruize

18 de feb. de 2014

Great experience. Keep it up. I will be back for another car soon. The dealership that I visited in Hampton was clean and everyone was friendly.

hoss2752

15 de feb. de 2014

We initially went in because my trucks transmission went out and due to its age we were going to buy a new vehicle. After we test drove a Pilot, and went home to think it over, we decided to fix the truck. We also decided that if the dealership could work with us on price, we would still purchase the pilot because we liked it and figured this was a good time to buy. The staff at Priority were wonderful to work with every step of the way. Mike Brackin was extremely polite and courteous and went out of his way to help us find exactly what we wanted without pressuring us. That went a long way... He made the experience enjoyable! That mentality was continued with everyone we dealt with. Matt Davis, Nick Napier, Jerome in the Business Office were all wonderful to work with. Everyone made us feel welcome and like we were part of the family from the moment we walked in. The vehicle we wanted was in stock with all of the options already on it we were interested in and there was a good selection of colors to choose from. Mike made sure we knew how to set up the blue tooth and answered any questions we had concerning the other options. The Priorities for Life is awesome and was a big factor in our visit to begin with. When we took possession of the car it was spotless! The gentleman (I think his name was Elroy) did an outstanding job on detailing the vehicle. We have a Honda Accord that my wife purchased in Richmond some years ago and we recently switched over to Priority Honda for the routine maintenance and have been very happy with them. I would highly recommend to anyone looking to buy a quality automobile from a quality dealer to purchase from Priority Honda of Hampton. Awesome experience, awesome service and most of all, awesome people!!! Thank you...

JesicaGreen

15 de feb. de 2014

My husband and I just purchased a 2014 Honda Crosstour and Anthony McRae was very helpful and made our purchase experience very comfortable and pleasant. He went out of his way to complete our purchase even after he had gone home from his shift. He came back and helped us thru the purchasing process until late in the evening (they close at 9pm and we were not done until 10:30). So thanks for all your help and great service

Kenny reed

14 de feb. de 2014

Mr. Brackin was wonderful and really gave me a great deal on my new car and every car I buy I will go back here

jownce

14 de feb. de 2014

Royce was great to work with. He was very friendly and accomodating. He helped us to work within our budget and get what we needed in a vehicle. The finance portion took way too long, but the rest of the experience was great.

Birkmeyer23666

14 de feb. de 2014

Melissa did a great job helping me get out of my 2001 Honda Civic into a very nice certified Honda Civic. Thank you Melissa for everything you did and I love my new Civic. I would recommend Melissa to anyone looking to purchase.

sunday23663

7 de feb. de 2014

I came into priority dealership and at first was told that I would not be approved. Melissa called me a month later stating they have a program that might help me and was able to get me into a brand new Honda civic with only 13 miles. Melissa did an an awesome job good car payment good insurance everything turned out right and I left very happy. Thank you Melissa

usmcgoose

6 de feb. de 2014

I Came to the dealership with my wife after her car died. Harold met us in the lot and said if we have any questions to let him know. There was no hassle and no one trying to point out features on all the cars. Once we found a couple we liked, we asked if we could test drive them. He allowed us to test drive the cars without the dealer with us. We were in a hurry, the wife's car died and we needed a car ASAP. He and the sales manager, along with the entire finacial department worked diligently to find us a deal for two cars with a trade-in. The catch was the trade-in had a good deal of negative equity. They were able to give us two vehicles we wanted ( a Pilot and a Civic) for around the same payment as the trade-in. The team at Priority Honda in Hampton went above and beyond to ensure I felt as the priority. Thanks

Francesgriffin23601

5 de feb. de 2014

Melissa was extremely helpful and made sure that I understood all about my new Honda CRV EXL. The managers also ensured that I received an amazing deal!!! Thank you for going above and beyond. I would recommend Melissa to anyone looking to purchase a vehicle. Thank you Priority Honda for great service and I already went for my first manicure.

jamisongriffin23601

5 de feb. de 2014

Thank you Melissa and the management team at Priority Honda. Melissa and Joel Greeted my wife and I at closing on a Sunday afternoon and made sure that we were able to both purchased brand-new vehicles. I'm Ridgeline and the CRV thank you again Melissa for doing an amazing job and being very helpful and professional I would recommend Melissa to anyone looking to purchase a vehicleLevi in the Business office also went to work for me and made sure that I received a great rate on my financing thank you to everyone at Priority for making it possible for both of us to leave with two brand-new vehicles

123Odyssey

4 de feb. de 2014

Harold Peterson help us choose our used Honda Odyssey. We had done our homework online to search for a used vehicle. When we came to Priority, Harold greeted us with a smile and a handshake. We told him which van we wanted to look at, so he offered us a test drive. Harold is a very personable guy, and he and my husband hit it off immediately. They both are from New Jersey, so they discussed places they both had lived. I liked the way Harold also engaged in conversation with our 13 year old son, telling him about the features of the DVD player and other accessories. He answered all our questions about the car and even brought the manager over to tell us we could take the van home for 24 hrs. Wow! During our paperwork session, Harold made sure all of us were comfortable. He offered refreshments and even found the TV remote for our son to watch a program. We all feel that Harold went above and beyond his duties in making us feel welcome and made the car buying experience the very best it could be. When we need another car, we will definitely seek out Harold to help us again. Thanks, Mark and Cheryl Van Lenten

rach101

3 de feb. de 2014

I really wanted a small SUV to replace my sedan. My mind was set on a Nissan Rouge until I met Mike Brackin. He not only sold me on a Honda CR-V but easily won me over with allowing me to feel confident in the decision on my terms. He went above and beyond finding me the exact paint color, leather seat interior, and features (like butt warmers) searching all 13 of their locations. I've been in it 3 days and I am still finding features to fall in love with! Priority also made it a win with their lifetime free oil changes and addl services. Lastly, Mike fought tirelessly to find a way for me to walk out the door in a car better than my expectations and dreams through quality financing. Best experience ever!

VNEason

31 de ene. de 2014

We had the most wonderful experience purchasing a Honda Civic for our college daughter. Tim, Terry and Mike are an awesome team! They made the process worth sending EVERYONE looking to purchase a vehicle become HONDA owners. They are very helpful to fulfill your wants and needs with any hassles. They will continue to have us as their customer??!

mjb23192

25 de ene. de 2014

Our experience went very smoothly. We were assisted immediately and shown the cars we had requested. Overall it was a great experience and I am highly yo recommend.

tmakers1980

22 de ene. de 2014

We were currently in a Honda that wasn't worth what we owed on it. Melissa emailed me to see if we were interested in trading it in. I told her there was no way she could get me what I owed. She assured me she could. She told me to fill out the app and she would do the rest. I filled it out and she called me to come in one day. I came in and the payment she quoted me was out of my budget. She asked me what I could pay. I told her and she made some adjustments and made it happen. I could not be more thrilled with my new CRV. I went from having no warranty, no GAP and no hope, to having all of the above. I went from a 2008 to a 2013!! I would tell anyone who will listen to go see Melissa Gary for a new car and Mike Timmons in finance as well. He was the initial reason we were even associated with Priority. He too has made deals for me in the past when no one else could. This dealership is where the winners are!

SalSalang

22 de ene. de 2014

Thank you and your team for providing my wife and I outstanding service. Ozzie Reece is a great representative and really took the time to address all our questions and concerns. I will definitely will be recommending him to our friends and colleagues who may be in the market for an automobile. Mike Timmons was upfront and honest during the finance portion of the sale. Mike's honesty goes a long way in our book.

Jansparks

20 de ene. de 2014

From the very moment we stepped on the lot we experienced quality service. There was no "high pressure" sales tactic and we were able to ask a ton of questions that were all answered. Tim Godette was a wonderful salesman who gave sold us exactly what we were looking for, pampered us while we waited--love the massage chairs--and made this car shopping experience one of the best we have ever had! We will definitely request him should we be in the market for another vehicle.

Zimmerman0118

19 de ene. de 2014

Anthony was great salesman. Treated us very well. I would recommend anyone buying a car, to look for Anthony. He works hard for your deal. A pleasure to be around. :)

1kellynacker

17 de ene. de 2014

My husband and I had been thinking of trading in my Chevy for a Honda I had spotted online. We made an appointment with Melissa Gary and decided to see what kind of deal we could get. From the moment we first encountered Melissa she was full of joy and very professional! We were looking at a used car and she determined that a new vehicle would suit us better. We gave her a budget and she worked her magic. We walked out of the dealership at 9:30 pm... after closing. Melissa stayed after with us to explain some of the technology that came with the car and helped set up Bluetooth. I looked at the clock when we left the dealership and it was 10pm. I knew at that moment Melissa really cares about her clients and is there to help and answer ANY questions. We left Priority Honda having the best salesperson on our side and one heck of massage from the amazing chairs they treat you to once your buying process is over. Thank you Melissa!

neutr0n

13 de ene. de 2014

It was a great buy. Mr. Royce presented a stellar service and provided all the details as needed, and made a completely fair and satisfying deal!

rasheed1992

12 de ene. de 2014

Bought a second vehicle within 2 years and Royce helped out as a friend. After all this time, he remember our name and the car we got. Hunt him down for an awesome deal on your car and a fun time bargaining with him.

DPressley

12 de ene. de 2014

Truly, truly works with you and for you. I really felt like they were helping me with my situation rather than selling me a car.

HolySpirit

10 de ene. de 2014

Harold Peterson was an excellent salesman. He did not make you feel as if he was pressuring you too much. He explain the cars features. He also answered all questions that I had concerning the vehicle. He explain the warranties that came with the car. He listen to what my needs were. I will recommend to all my friends and family to go and talk to Harold Peterson if they need a vehicle. I purchased a 2014 CR-V and I love the automobile!!

rrdoren

10 de ene. de 2014

Everything was great. Price was higher than one of you competitors and we would have bought it, but it didn't include one of the options we wanted. Royce did a great overall job. Thank you very much.

mercymefanatic

7 de ene. de 2014

Recently purchased a 2013 Honda Civic. Given 5 stars for great service and friendliness. Everyone involved we talked with helped us get a price that worked for us and was in our budget. Would definitely buy from them again. Mr. Peterson made sure we understood the car and where the buttons and switches were before we purchased the car.

sanwusha

4 de ene. de 2014

I was in the market for a new car after a bad accident so saftey was my number one concern. I was indecisive to exactley what vehicle I wanted to purchase, a Toyota Camry or a Honda Accord? I was very impressed with the priority for life and the other feacture that I heard advertised. I did not want to travel to Chesapeake for the Toyota since I live in Hampton. Therefore, my husband and I drove to the lot in Hampton, and there we met Harold, We struck it off right away, he was very attentive and listen to exactly what I was looking for, he could not find it on the lot, but his persistent to find the exact car I was looking for unloaded one off the truck that was available. He explained in detail all the saftey features that I was most concen and interested in, since I was T bone in my previous car accident that had no side airbags. He also explain the positive perts about purchasing a Honda Accord verses a Toyota Camry. He did a follow-up courtesy call to make sure everything was alright and he is there for me if any additional questions or service is needed. My overall experience with Harold is A-plus and I'm loving my Honda Accord!

vatwater

3 de ene. de 2014

I bought my car from Priority Honda in Hampton, and I must say that this was the BEST service I experienced in buying a car. Melissa Gary was great!!! Very pleasant and patient. She was very kind and not too pushy, as some sales people can be. Not only was she great, so was the financial staff. Great place to buy a car, and I would highly recommend this place....hands down!

AMTaylor

2 de ene. de 2014

I just visited the Honda dealer to make my dad happy. I was thinking and telling him I can't afford a Honda and am going to get another Sonata. We met Melissa shortly after we started looking around. This I liked immediately, meaning she didn't rush right out there right away nor was a"pushy sells women" I told her why I was there and how surprised I was in prices, the room of the civic and how Nice the Accord was. She had me test drive both and explained both of the cars to me, especially what they already came with, with no extra packages. Again she was not pushy; said she could get me in one to night but did take no for an answer. However, by the time I got home she had sent a pleasant email telling me to call her with any questions. I had already done major research on the Sonata so that night I did the same about the Accord. All in all research wise both were neck in neck. However, the space and comfort won hands down when I visited Melissa the next day with my mom and step-dad. Yes, all parents agreed the Accord wins hands down. Melissa answered all questions, explained the benefits of buying from Priority, and made my family as comfortable as she did me. When she was able to get the price I was willing to pay (which I have to admit surprised me that she was able to do that) with not a lot of haggle, knowing one of my best friends is on her second Accord and third or forth Honda product, and the reputation of Honda in itself, I never even called the other dealer back to see if he could beat it. Then came Levi Whitehead, the Finance Manager, who Melissa introduced us too, I give him high marks too! When I got confused on some of the numbers, he stayed calm and very friendly. Listening to my concerns, then re-explaining it and doing all he could to make me smile again and enjoy this experience. In the end I understood I had calculated something wrong and everything was as they told and promised me it would be the day before. Knowing he was willing to go the extra mile to make me happy again, when he was right all along, says a lot of his customer service and wanting my first experience with Honda to be the best. You can not teach employees that, it comes from his heart of loving his job and respect for the company he works for. I would recommend Melissa and Levi to anyone. I never thought I could own a Honda but the both of them made me realize I could. Oh, I forgot, Melissa had to find the color I wanted, which she did about 50 miles away, and had it for me the next morning. The Accord is beautiful and the price was great!!!

avdob

1 de ene. de 2014

I was not planning on getting a vehicle at this time because I just took in my older Acura for service. Unfortunately, according to the service department the Acura needed a new radiator, new hoses and a part for the transmission. After talking to the service tech he told me it needed these parts to get pressure buildup for the engine and this "might" not fix the problem. Well, $1600 later I was told it had a blown head gasket and it was my bad guess on paying for the work to be done. I had to talk to the service manager who told me personally he would not have taken the chance so I talked to Matt Davis who said he could make me a deal on a new car. I was ready to talk before Christmas, but no one called me back to offer help or advice. We got back from our Florida trip 12-31-13 and went to Priority Honda to see what was going on. I was told they just forgot about me, but could still help me now. The help only amounted to $600 for my overpriced service job for the Acura and to get that much I had to trade in also my Silverado truck. I wound up getting a used Fit and a used Ridgeline. I feel my salesman Tim Godette did a great job in helping me through the 7 hour ordeal on 1-1-14 to get this straight. My wife and I wanted more for the Acura since we spent $1600 to get it repaired for not being able to drive it. Overall, the people were very friendly and helpful, but I wanted more of a deal than what we got. I already own a Honda Odyssey so I am a repeat customer and got nothing for being loyal.

marksalot06

31 de dic. de 2013

I recently purchased a new Honda Civic and had a wonderful sales experience. Joe and his team were extremely polite and professional. They were able to price match their competitor and get me a good deal. They also weren't pushy with their options and extended warranties. Overall I thoroughly enjoyed my sales experience and would recommend this dealer this anyone.

ggirl

30 de dic. de 2013

Dear Management:Mr. Matt Davis,On, the beautiful, cold afternoon,of December, 13, 2013, about 12:45pm, as I drove up, in the parking area, of Priority, Honda/Hampton, I noticed a tall, man coming out of onof the areas, of the dealership, so, I approached, him. and asked, him where could, I get a key, made, so, he started, to give me verbal instructions, and as he did, he suddenly, stopped, and gestured, to me that he would instead show me the way and yes, he did. all the way, this gentlemen, whom, I now know, to be Mr. Eddie Williams. The reason, I am giving this rating, is to let you aware, of this valuable, EMPLOYEE. Mr. E. Williams, not only did he look, very, professional, neat and clean dressed. But, he had a charming attitude, polite and very approachable, he made me feel right at home, I felt very comfortable, and he made my day, and although, I wasn't dressed to nicely,that day, he treated me like, I was somebody, as if I was part, of the family. I really, appreciated, him going that, extra mile for me, it was my first time and because, he did go that extra mile, walking, me to that key counter and introducing me, to the man that would be helping, I am going to go the extra mile and let the Honda/Hampton family,know that they have someone on there team, that is Hard working,and LOYAL and I pray, you keep, him as long as he desires, to stay. If you want my, opinion, perhaps, he needs a customer service, positionif he wants, he deserves, now let us RECOGNIZE, him for his efforts, and know he is well, appreciated, by Honoring, him, with an, certificateof Appreciation/Employee of the Year!!!!!!!!!!!!, yes, thats right, if noone else, comes in to appreciate the service and recognize them, WHO WILL, I will be the first, he needs a new bonus/raise, if I should say, myself. I hope you appreciate his service like I do. Thank you, Ms. GreenHave a Blessed New Year !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

sfsanf

28 de dic. de 2013

We just bought our Toyota Matrix from Priority Honda Hampton this afternoon and cannot thank Mr. Kenneth Baker and the entire Priority Honda Hampton family enough for finding the perfect car for us. This is our second time coming here since august (when we bought our Honda CR-V) and the customer service cannot be matched. We went to 4 other dealerships to check out their inventory and vehicles available but we thank Mr. Baker for going out of his way to find several options Priority Honda Hampton had for us. Thank you once more for the great experience, unmatched vehicle options, and programs available only through the Priority family. Thank you one last time Kenny, you're the best.

Courtneypittman

27 de dic. de 2013

This was the first dealership we went to of many. We ended up back here because of price and they had the exact odyssey we wanted. Melissa was very nice to work with. Answered all of our many questions and willing to help us in any way possible.

elmerdeloso

18 de dic. de 2013

Joe was very helpful in our decision to choose the right vehicle. Unlike other dealerships I dealt with prior to this purchase, Joe never hounded me by phone or email. Joe was an honest, straight-shooter, no BS type of salesperson - full disclosure. This is greatly appreciated!Mike helped make the paperwork process smooth and reminded me as well of the important extended warranty coverage.Joel was the deal maker. Thanks for making this purchase happen.I'd definitely recommend Priority Honda to friends & family.

jaddemoss

16 de dic. de 2013

My wife and I came in knowing what car we wanted from the dealer's website and Harold was very friendly, helpful, and accommodating as we inspected the car, took it for a test drive, and completed the sale. We like the Priority for Life deal with the free oil/filter changes and state inspections for life and have been happy with our previous service visits at this dealership. We even bypassed a closer Honda dealership in favor of this one due to our experiences with their service department and larger selection of vehicles.I will ding them a little in that the sale took 3 hours after we said we wanted to buy, even though it was a cash deal and there was nothing that should have held it up for that length. Also, when negotiating the price, the dealership's initial ask was around $2000 higher than the price listed on their website. If I had not done my homework, I probably would have paid a lot more than I did.

cpauley

7 de dic. de 2013

Tim ensured that we received a great value within our budget. Nick made the financing process fast and easy to understand. We were in and out in under 4 hours having purchased 2 vehicles!

Michaelellis

6 de dic. de 2013

We came in looking for a Honda Pilot and we had talked to Joe on the web to set up a appointment. When we arrived we were pleasently surprised that there was no high pressure sells techniques and that we got a fair trade in value on our vehicle. Joe listened to what we wanted and our payment requirements and helped us get what we felt was a fair deal. Joe found a vehicle that my wife and I both liked and we went off for a test drive during which Joe answered our questions and explained a lot about the pilot. We had a very pleasent experience and thanks to Joe, Priority Honda made a deal with us and we purchased the Pilot. My wife loves the car! We both liked the idea of the Priority for life and are looking forward towards the first maintenance visit. If it is as pleasent as the sells experience we will be with Priority for a long time to come. Thanks again Joe.

Pilotowner2013

4 de dic. de 2013

Highly recommended - excellent customer service!! If you are looking for new Honda check them out. We went to several other dealerships in the Hampton Roads area and Priority Hampton Honda is the only one to trust with your business.

Angelink72

4 de dic. de 2013

I am leasing a 2013 CRV and I have the Butler paint service. I have taken my car in for this service twice. The first time after having it done there were swirl marks all over the paint in which it took a good wash and waxing for those to now show up anymore. This last time, I was asked if I wanted a pre-wash of $29.99 to get rid of bugs and tar before the treatment. I was never told that there would be an extra charge for doing this, but I was okay with that. I asked what it entailed and the service department said that it did include getting the bugs and tar off as well as vacuuming the inside of the car and whipping it down inside. There were marks on most of the plastic that are over the tire welds, looks like scuffs from a buffer, the paint looked good this time without the swirl marks from what I have been able to tell, but the car was not vacuumed. It still had some debris in the back floorboard from me having a passenger and also in the very back of the car. I am not sure that I will pay the extra next go around if they aren't going to do what I am supposedly paying for. My experience here as far as purchasing or leasing this Vehicle and the 2012 Honda Civic last year was a great experience, but I am truly not happy with the service I have received regarding this Butler paint service. Someone should really be double checking the quality of work that is being done by those employee's performing this work.

izquibori

2 de dic. de 2013

I received a call from Mr. Royce Hall making me an offer I believed he could not make happen. He was very kind and walked me through the lot in the freezing weather to select a vehicle I could afford. I fell in love with the Fit Sport but it was out of my price range, he tried all different options to get me in the car I wanted but I decided to go with the Honda Fit Base to keep my payments low. He listened to my concerns and answered all my questions. He got me cocoa and showed my the quiet room with the massage chairs (my favorite part of the deal)!!! I took an extra 15 minutes in there. : ) I didn't feel rushed or compelled to make a quick decision.I was then introduced to Levi Whitehead, the financial manager who was also extremely pleasant and willing to listen to what I wanted and what I would agree with in order to get me into a newer vehicle. Bottom line, they did every thing right and worked quite well as a team!! : ) Priority Honda has two superb employees on their team. GO HONDA. When my niece is ready for her car I will be taking her to Priority Honda. Excellent Service.

ShaneGill

22 de nov. de 2013

Melissa Gary was actively involved in the purchase process from inital contact to the final sale. She provided accurate information, was very descriptive and informative about the quality of the vehicle and purchase, and ensured that I had several options that were within my price range and specific to the type of vehicle that I wanted to purchase. She was cordial yet professional and ensured that I understood every aspect of the purchasing requirements including the contract. She also set deadlines and adhered to them. She both met and exceeded my expectations. Should you purchase a vehicle from this location, please ask for Melissa Gary.

ChristineJoyce

22 de nov. de 2013

Melissa was so professional and friendly. She found us the car we wanted in just a few hours. It was so nice to deal with so many professional salesman who are outstanding in customer service! We highly recommended Priority Honda and Melissa.

AndrewWaring

20 de nov. de 2013

We had a great experience at Priority Honda. They were able to answer all of our questions and helped us to get the car that we wanted within the price range we desired. Melissa Gary was a huge help to us especially in accommodating our 2 year old son.

okguard88

19 de nov. de 2013

Melissa was very friendly but she didn't know much about the vehicle we were looking at. However, she did explain that she had only been with Honda a very short time. The manager was not very friendly and we had to ask several times to even meet him.

luvofpurple

17 de nov. de 2013

Melissa thank you so much you were great and a special thanks to Joel as well for working his butt off to get me a deal of a lifetime and to help me to be able to afford a new car within my budget. You all are awesome keep up the good work!!!!

lboone23664

16 de nov. de 2013

My priority experience was pleasurable. Melissa made my purchase enjoyable. The process she made all about me. i would highly recommend Melissa for.any.purchase.

jbyrd13

11 de nov. de 2013

Joe did a great job helping me purchase a Honda Crosstour recently. I was apprehensive about the sales process, but Joe was friendly and straightforward. He was also able to get me through the process fast and efficiently. Thanks, Joe....I'm really enjoying the new car!

katieb629

4 de nov. de 2013

Great time. Love my new car. Love the Priority for life, loved the service given. Tim was very helpful in getting me in the car that i wanted.

starling278

2 de nov. de 2013

Staff was very helpful in getting the car I want and for the price I was looking to pay. Great place to do business. I would buy from them again.

Welcome23669

1 de nov. de 2013

I came in "just looking" and was not planning on purchasing a Honda Accord. I met Melissa as soon as we pulled up and she was friendly and refused to take no for an answer. She explained every part of the Accord and made sure we understood everything about Priorities for Life. I would recommend Melissa to anyone wanting to purchase a vehicle from Priority Honda. Thank you Melissa

lph42

31 de oct. de 2013

Mike was very patient and I never felt pressured . I woud and have recommended him to friends. On my part it took a couple of weeks to decide on what I wanted to buy and durning that time I was not bothered by excessive phone calls. The reason I decided to buy from Priority was based on Mike and of course Honda and the extended warranty.Linda h.

ftench

29 de oct. de 2013

Joe Giltner was fantastic in every way. I test drove many models, many times. Joe was always patient, enthusiastic, and supportive. I've purchased several cars and worked with many sales reps over the years including a few at Williams/Peninsula/Priority. Joe is the best! He's trustworthy, concerned about his customers, and exhibits the best customer service I've ever seen in the automotive sales world.I will definitely refer people to Joe and Priority. Thanks Joe for the wonderful experience ---my wife agrees.Rob Tench

sparklebread

28 de oct. de 2013

I knew I was interested in buying a honda, and had actually been shopping around the peninsula to find the perfect car for me; but kept getting frustrated with the various salesmen at other locations. They were rude and pushy, which turned me off. I really had lost hope and gone home; until I called Priority Honda. Joe Giltner answered the phone and answered all the questions I had for him with ease, and actually had additional information and told me about other specials that I might be interested in. Within a few hours, I went to the dealership, test drove some cars, and drove away with a brand new Honda Insight. I was very happy with my experience with Priority Honda, and was extremely pleased with the overall quality of care I received from Joe. He truly did make me feel like his number one priority.I ordered a few extra things for my car to include splash guards and a data dot dna. Since I bought my car so late at night (service was closed), I had to bring my car back to get the detail and the extra things installed. Somewhere between parts, and service, priority honda messed up and lost my splash guards. They told me I would have to bring my car in a second time to have the splash guards installed separately. When in fact, I knew they had the splash guards in. Joe helped out the situation by physically going to the back of the parts department and locating the parts they needed without any problem. I just want to say that also in that regard, Joe was able to help, when others were not, or more likely just did not have an idea of what was going on. Thanks, Joe.

ericc

27 de oct. de 2013

Our recent experience purchasing a new CRV from Priority Honda Hampton was superb. Our salesman, Joe Giltner, was professional, knowledgeable, and extremely helpful during all aspects of our new purchase. Joes honest, friendly and low pressure approach made our new car purchase truly a pleasure, and we would highly recommend him to family and friends. We would like to thank Joe and Priority Honda for making this a great new car buying experience.

KeithFelkner

24 de oct. de 2013

My wife and I had the pleasure of working with Melissa. She was very friendly, knowledgeable, and helpful throughout the entire process. She was able to work with us around our hectic schedule in order to help us. We would highly recommend her to anyone who is planning on purchasing a vehicle from Priority Honda in Hampton. Thanks again, Melissa!

byronbellamy

16 de oct. de 2013

My husband and I had the pleasure of dealing with Melissa Gary. We were pleasantly surprised how friendly and knowledgeable she was. We purchased a 2012 honda accord and she went above and beyond to accommodate us. She treated us with honesty and respect and we would highly recommend her to anyone who is planning on purchasing a vehicle. Kudos to Melissa !

Itnagrom

14 de oct. de 2013

Joe did an excellent job. He was friendly and helpful and not at all pushy. I highly recommend working with him to buy a car.

lmccullerses

12 de oct. de 2013

I would like to commend Brad Young for the excellent service he provided during my car purchase on September 28th 2013. Brad listened to my needs and concerns for a new vehicle and quickly found me the best most affordable option. Brad helped me have an enjoyable experience whereas car buying is usually a daunting overwhelming task. I would like to thank him for the great help he has provided in getting me in the car of my dreams

JJKNLKSS

9 de oct. de 2013

MY WIFE AND I RECENTLY PURCHASED A FORD EDGE FROM PRIORITY HONDA.MELISSA GARY WAS OUR SALES PERSON THAT WE HAD THE GREAT PLEASURE TO DEAL WITH.SHE HAD THE UTMOST PATIENCE AND KINDNESS TO DEAL WITH TWO SENIOR CITIZENS.SHE KNEW EVERYTHING ABOUT THE FORD EDGE AND ANSWERED ALL OUR QUESTIONS WE HAD ABOUT THIS VEHICLE.SHE IMPRESSED US WITH HER HONESTY AND SINCERITY.I WILL RECOMMEND HER TO ALL MY FRIENDS.

Bradtief

9 de oct. de 2013

Joe really worked with my trade in value for my car and assisted with the purchase of our honda pilot. No hassle and no smoke and mirrors, just a honest professional person who wants to give you the best deal. We went to other dealers in the area, but priority was the best experience!!!!!!!

Carol2643

6 de oct. de 2013

Joe was wonderful, kind and very helpful to this old lady who does not like buying cars. It's too confusing. However Joe made it a a nice experience. Knows his product, and his confidence put my mind at ease. I love my new Accord. Have never had a Honda before but am very pleased with it.

sheryl0507

29 de sep. de 2013

This was such a great experience. Everyone was extremely helpful and we are very satisfied with our purchase. I would highly recommend these employees to my friends.Sheryl Hardy

margaretwray

26 de sep. de 2013

Mike Brackin was wonderful to work with. Mike made sure that I got the car that I wanted at the price I was looking for, without the high pressure that I received from other dealerships, Everyone that I dealt with from Mike Brackin, the receptionist, store manager and financial director reflected the "Priority promise". I come from a retail regional management background and one very important impression that I came home with is, the owner of this company appreciates his associates...He cares enough to make them happy in their jobs..."the owner comes in and he knows our names, he wants to know what we need"! That gives me confidence in the company as a consumer, in standing by their commitment to me as part of their Priority family. I know others that have purchased with Priority and I have yet to hear anything negative about their experience. I have one friend that credits their service department in finding a potential dangerous tire problem with her Honda, they found it because they took the time to listen to what she was telling them. So thank you Mike Brackin for guiding me in our purchase and being so genuine and real, it was a pleasure working with you and I look forward to working with you in the future...P.S. I really love my Honda CRV, it gets even better gas mileage on the highway then stated !!

terrijones

26 de sep. de 2013

Tim remembered us when I called several days after we met. We hadn't talked long that first day, but he remembered the smallest of details. When we returned to look at that original car (it wasn't a perfect fit), he showed us the perfect car. The Honda had been traded in days before, and not many people knew about it. Well, now that car belongs to us. He truly listened when we spoke to him so that he could do his job better. Thank you for that because we met too many salesmen at other dealerships that didn't listen well.Levi knows his job well. I was impressed how he could answer my questions correctly and quickly. He also made me feel like he had time for my finance and warranty questions. Too often I find that once the sale is in motion the paperwork is put into high gear without regard to the customer. Thank you for being swift with the paper but patient with the customer.This was my daughter's first car purchase. I was along for guidance and cosigning. Your dealership did well start to finish. I hope her future purchases are as pleasant and professional.

Marshau

23 de sep. de 2013

Joe Giltner was by far the best new car salesman that I have ever dealt with. He was very professional and also very helpful and available when I had questions! I would highly recommend him to anyone looking to purchase a new car!! Also, Levi Whitehead made our financing experience very nice. He was also very friendly to us. It was a pleasure doing business with Priority Honda and when I buy again this is where I will go. I love my new CRV!! It is everything that I expected and more!

jlmitch58

22 de sep. de 2013

I was all set to purchase a vehicle from an out of town dealer. I looked up the Priority web site just for cost comparison. The web price could not compare but an ensuing conversation with an internet sales consultant brought me into the dealership. At first glance, the dealership was impressive, everyone I had contact with was helpful and friendly, and I was taken care of quickly without pressure. I discussed with the 'out of town' deal with the Peter. Nearly $4000 less than the advertised price Priority was offering. Within 45 minutes from the time I walked into the showroom and WITHOUT having to meet with 4 levels of management, Priority equaled the deal and gave me a fair deal on my trade in. The vehicle needed to be ordered and Priority worked with me and a fairly busy schedule for delivery. William (our finance guy) put a movie on for my children while in his office. Wow. Nice move. Did not pressure us into purchasing extras, and explained everything very well. In and out less than 30 minutes and one of the first times I've left a finance office without feeling like I've thrown money away. The vehicle is amazing, Hondas usually sell themselves. But, Priority was able to steal my business from another dealership with old fashion curiousness.

mecca

20 de sep. de 2013

I walked into Honda to have my car (2012 Accord) serviced. As I walked in to pay for the service I ran into Kyle West. I drove out with a CRV 2013. I tell all my friends dont go east go west to see Kyle West-:) Levi,Jerome

lorenee808

19 de sep. de 2013

Joe was a wonderful salesman to work with, he was very responsive during my sales process. He work to ensure that I was satisfied with my purchase.

PaulaLarson

17 de sep. de 2013

I rate this experience a five because we expressed what we wanted and Richard found exactly that, no wasted time on unwanted cars. Plenty of inventory to choose from and answers to all questions. Great experience from start to finish.

wpwright

10 de sep. de 2013

My car buying experience was excellent. Joe Giltner was outstanding and very professional. I will recommend him to my friends and associates. I enjoyed every minute of the process.

sdpuckett

26 de ago. de 2013

Very friendly and patient. Worked with our needs and budget over several days with no pressure to buy. Nothing sketchy or junky about this place like some other dealerships we experienced.

bunssame13

23 de ago. de 2013

My new car buying experience at Priority Honda Hampton was a seamless transaction,thanks to Mike Timmons. I read about the dealership and sales team on DealerRater . The entire sales team had great ratings. I chose Mike Timmons. From the 1st phone call to the final signing of contracts,Mike was patient, very knowledgeable and thorough. He accompanied me on my test drive and is to be commended for his bravery! However, he was respectful during the entire drive through tunnels and bridges! I knew the car I wanted was going to be the Honda Accord EX-L in white orchid pearl, with ivory leather interior, 4-Cyl. Mike made it happen at the best price. When I arrived at the dealership the car was right out front.YAY. Went for the drive, received a fair trade for my 2005 Chrysler 300. Signed what seemed like endless paper work and finally I was set to drive home in my beautiful new car, which I love, love, love. Only 3 days old! The only issue I had was contacting Mike, the dealership has switchboard issues. Took me a day and half to finally contact Mike, was certainly not his fault. Once you get his cell phone and email contact, it was a breeze.I recommend anyone looking for a new or used car to contact Mike Timmons. Bravo! I will definitely buy my next car from him. Bravo! Christine

sfsanf

21 de ago. de 2013

My Kenneth Baker and Mr. Matt Davis made our buying experience at Priority Honda in Hampton, VA so much easier than we originally thought. Mr Baker walked up to us, introduced himself and quickly made us feel at ease. His professionalism is unmatched; calling us to give us updates as to the status of our new 2013 Honda CR-V, making sure our questions were answered and making himself available at any time should we ever have any issues with our new vehicle. Mr. Matt Davis, we sincerely thank you for working closely with us and Mr. Baker in order to make our buying experience one of the best. I will definitely spread the word to my military family and send them your way for their new or used vehicle needs.You guys make a great team and we thank you once more for everything.

loveboat

19 de ago. de 2013

TIM CLARK WAS THE BEST .HE GOT THE JOB DONE HE KNOW HIS JOB AS WELL .GREAT GUYI WOULD TELL AII MY FRIEND ABOUT HIM

taxagent

17 de ago. de 2013

I moved to Hampton roads from west coast and found the dealership online. I submit quotes through edmunds.com. Joe Giltner, the internet sales manager responded quickly and offered decent price. Because I have a preferred color, it seemed the dealership need transfer it from other regional inventories. It took 5 days to identify the car after I put the deposit. Meantime, I got several competitive quotes in the region. Fortunately, the dealership loaned a demo car for my local commute. it is very annoying in extending the permit to use dealership's vehicle. Things didn't always go smoothly, but in the end, we worked it all out and my family enjoy new Odyssey. I enjoyed meeting with Joe and wish him the best of luck in his position here at Priority Honda.

mebarsh

15 de ago. de 2013

Very nice and very helpfull. Kept us informed with everything that was going through with the deal. Worked out a great deal for us on a used pilot.

T7001H

8 de ago. de 2013

Going to Hampton Priority Honda turned out to be a great choice. The friendiness and the prices are the best around. I traded in two vehicles, one mine the other my late husbands truck. I was suprised at what I got for them. Thanks to them I am driving a (used ) 2013 Honda CR-V. I went there to look at 2008 CR-V. Tim Clark the salesman came out to see me and ask if he could help me. I told him what I was looking for and that I wanted to trade my vehicles and pay the balance in cash. He said let me show you this other CR-V. It turned out to be the 2013 instead of the 2008 one. Tim could have just showed me the 2008 one, but he thought that I would like the 2013 one better. I went for the test drive and could not smiling after that. But for the prices for quality used cars, trucks and Suvs, you will not find better anywhere nor will you find that you are teated better. On August 9th is Tim Clarks birthday. I hope that he has many,many more. Thanks again to the Priority Honda.

jarredthomas

7 de ago. de 2013

I recently bought a used car from Priority Honda (Hampton). I had a great experience and I thank you Mike Timmons for that. You are a good salesman and keep up the good work!

billmcfall

5 de ago. de 2013

Working with Joe Giltner was an absolute pleasure! We filled out the form on the Costco website, and within 10 minutes I received a call from Joe. This was on a Sunday afternoon at about 3:15. At 4pm my wife and I arrived at the dealership, where we were greeted by Joe. He immediately gave us a no haggle, bottom line price for a new Odyssey that was an even better price than we expected. We went for a test drive, and by 5pm we had agreed to purchase the vehicle! We then spent about an hour (after closing time) that evening completing paperwork. My wife came back the next day to complete most of the remaining paperwork with Levi Whitehead as well as agree on an acceptable price on our trade-in. I came back on Tuesday to sign the final paperwork and we drove off with our new 2013 Odyssey EX-L. We love it! Joe was great to work with. I have purchased a number of new cars over the last 20+ years, and this experience was by far the very best. Thanks Joe Giltner and Priority Honda Hampton!Bill M. Newport News

shanese1976

3 de ago. de 2013

I had a great experience working with Mike. I met Mike through my boyfriend he also bought a car from Mike. He had already picked out a car for me. The best thing about it is I liked the car he picked the color and it was in my price range. I really didn't have a car in mind either so that worked out perfect. I had to get one quick because my old car went out on me early Sunday morning it was the engine. I went in Tuesday afternoon and left Tuesday night with my new car. I was loving that. I had a smile on my face when I left. I would recommend going to see Mike when one is getting ready to by there next car.La Donna T

rdaltizer

2 de ago. de 2013

We were contacted by Joe Glitner after filling out an online form Joe was friendly and outgoing on the phone and we made an appointment to go to the dealership. Joe was just as nice in person as well as being low key. There was no pressure, we told him we were looking for a CRV so we took one for a test drive and then returned to negotiate the price. It was a relatively quick & painless process. The color we wanted was not on the lot so he found one and we returned the next week to pick it up and do the contract paperwork which took about two hours, again relatively quick compared to other car dealers we have dealt with. There was again no high pressure tactics when we dealt with the business manager - we didn't have a trade in and we knew what we wanted as far as extras were concerned. We purchased the Auto Butler for the CRV - we have for our 2010 Highlander and highly recommend it as a way to preserve the finish any new vehicle. The entire experience one we will be happy to repeat for our next vehicle.

claywmoore

2 de ago. de 2013

Very good to deal with, flexible pricing, and Joe Giltner was a pleasure to work with, along with Nick Napier. They are both great representatives of your dealership!

stubbs51

2 de ago. de 2013

I will recommend Priority Honda to everyone. Tim Clark was excellent. He is definitely a man of integrity. This was the best experience I have had buying a car! Thanks Tim and thank you Priority!

Nndeep01

31 de jul. de 2013

On Tuesday July 30, 2013 my wife and I were driving past your dealership when I noticed a red 2009 GMC truck parked in the front of your lot. We pulled in to get a closer look, I walked over to the sales floor where I was greeted by Mike. I asked Mike a couple of questions, I got his card and left. On Wednesday July 31 I returned to your dealership, asked for Mike, agreed on a price and purchased the truck. Mike was very professional, informative and memorable.

K.George

27 de jul. de 2013

I just purchased my first car from Priority. It was the best buying experience I've ever had. Thank you to Mike Timmons and all the staff for their help.

ameka7

23 de jul. de 2013

Mr. Tim's customer service was exceptional. This was my second car purchase and Mr. Tim made my experience at Priority Honda Hampton a pleasant one. He answered all of our questions and took the time to ensure we understood all that he explained to us. I would highly recommend him and this dealership to my family and friends. My husband and I were very pleased by the service and professionalism of Mr. Tim. He exceeded my customer service expectation. As a Licensed Clinical Social Worker, I truly appreciate outstanding service and to be treated with dignity and respect. Mr. Tim treated my husband and me with such dignity and respect and served us very well as we purchased my second Honda CR-V vehicle. I am grateful he was our car salesperson. Thank you.

JWwasAlreadyTaken

19 de jul. de 2013

If you're looking for a Honda, or any of the other makes they have on the lot go talk to Joe. He's very knowledgeable, helpful, and works hard to get you into the car that is right for you. My mom bought a brand new Odyssey from them last month, we came back to trade my old Volvo sedan for a CRV. Joe ran both sales like a friendly and personable professional. I'd definitely do business there again.

peteyusn

17 de jul. de 2013

Overall, a very good experience. Our Sales Consultant Tim Godette was friendly and informative, but not overbearing. He always stayed on an even keel throughout the negotiating process, which I would say was mutually respectful. Eventually, after what I considered to be a very fair price for my family, we agreed to purchase a 2012 Pilot(Touring), an absolutely fabulous vehicle. Our next stop was meeting with one of the Priority finance managers, a Mr Levi Whitehead, who laid out various finance options, one of witch I agreed to accept, something I had not thought possible before I set foot in his office as I had all ready set up a finance option with USAA and did not think I could get a better offer. In conclusion, The whole experience was pleasant and without pressure and harassment, and I had a good vibe from the beginning in dealing with Mr Godette and Mr Whitehead, whom were both very professional. I would without hesitation recommend those gentleman and this dealership to anyone who is considering buying a new vehicle.

jmztaylor

13 de jul. de 2013

Quick and painless process of getting a new car. Had no issues with getting financed or driving away in my new car. Would recommend to anyone

kfaubion

8 de jul. de 2013

Richard was very considerate and took great care to address all my wife's questions and concerns. We had a Ford lease that was going to expire at the end of June, but our new car would not be available until the first week of July. Richard and the dealership provided us a new loaner car similar to the one we purchased, so we could go on our planned vacation. You couldn't asked for any more from a dealership. We got the opportunity to take an extensive test drive, so to speak, which allowed us to know we made the right decision. I will recommend Priority Honda to my friends and co-workers.

Troubles

1 de jul. de 2013

We met Levi Whitehead on the day we purchased our new CRV-EXL, which was June 29.Levi was very friendly, professional, informative, and patient with us.Although we decided not to purchase any of the warranty packages that Honda was offering, he never lost interest in us!

MEHolley

30 de jun. de 2013

My family and I decided to go look at new vehicles. From the time we arrived our experience was enjoyable, it was hassle free and very comfortable. Ron was our salesman, he made us feel at ease, was very knowledgeable of the car, and was with us from beginning to the close of the deal. Levi was courteous and explained all of our warranty options thoroughly. Honda went beyond our expectations.

TRIUMPH50

29 de jun. de 2013

The over all experance working with Mike was excellent. I bought a used 2007 CR-V for my Mother as a surprise and she loves it! Thanks Mike!

SondraSimmons

27 de jun. de 2013

Tim Clark was very professional and listened to our desires. He sent us on a test ride and we were hook after that. Thanks Tim

smp1

19 de jun. de 2013

I want to thank Mr. Royce Hall for taking the time out to help me look for the perfect vehicle for me. I am very pleased with my new 2013 Honda Accord.

My4boy

19 de jun. de 2013

Best buying experience ever. Best price. Easiest and fastest buying process ever. Will recommend this dealership to friends. Tim Clark was a very nice and friendly salesman. Never pressured us.

projectr13b

10 de jun. de 2013

I went in to Priority Honda based on good online reviews, person experience buying parts, and the experiences of people I know who have had their car serviced there. John Hodges worked with me to test drive a new Fit while my trade in was being appraised. I had done a significant amount of research before hand and knew quite a bit about the car, so he let me look over everything for a while without pushing features, or quotes at me. I was able to test drive the car without being forced down any specific routes, which allowed me to drive it on streets I would normally be using. I was able to hop onto the highway as well to test the ride and check out the road noise, which was nice. Once we got back to the dealership, John worked to get my monthly payments down to what I felt was reasonable. I then went to talk to Nick Napier, who worked out all of the finances for me. He went over what costs were going to, and how a lot of things, such as my key replacement plan and interior/exterior packages would work. Even with the basic coverage package, it worked out that I was covered for almost any unforeseen circumstances. We wrapped up paper work, and I was on my way home. I had bought a 5 speed that needed to be delivered, so I was unable to take my car home that day.Unfortunately for me, I received a call the next morning saying I was turned down for a job I was supposed to receive because the contract was not accepted. This meant I wouldn't be making enough to make my payments on the car. I went back up to Priority and explained the situation. John Hodges and Nick Napier both worked with me for a few minutes and we able to get the monthly payments down, and I would still have ended up with a 7 year warranty, and GAP coverage in case of any accidents that totaled the vehicle. Although they were able to work this out, I decided it was best for me to simply part ways with the new purchase at that time, and simply keep my current car, as it was a better standing for me financially at the time. To cancel, I had to speak to the General Sales Manager, Matt Davis. He was very understand of my situation and was still willing to work on selling the new Fit, but I explained that I felt it was best to not purchase at this time. He allowed me to back out of my purchase agreement, even though it's something they generally do not do. I am very grateful they were wiling to work with me and allow me to walk away from this deal.My walking away had nothing to do with how I was treated, or the service, or the car, just a simple financial issue. Everyone at Priority Honda was polite, helpful and friendly. They were honest and worked exceptionally hard to try to put me into a brand new car based on the reasonable price I was willing to pay. I highly suggest purchasing from them, and especially working with these three individuals. They treated me with courtesy, and in the future I plan to come back to Priority Honda for my purchasing needs.

dealer_rate

10 de jun. de 2013

Purchasing a new vehicle is probably not near the top of anyone's list of "fun things to do." That said, Joe Giltner was great to work with. We liked his approach of asking questions while not being over bearing or making you feel pressured. He was being a salesman since it is his job, just NOT the typical "car salesman" people loathe. We were allowed and able to take the test drive we wanted to take, i.e a route that had a good mix of road types, to get a good feel of the vehicle. Not some short and quick around the block drive that I've experienced in past purchases from other dealerships. That's huge in my opinion. After the drive he left us alone to decide what our next steps were. We decided to negotiate a purchase of a new Accord. Joe is very knowledgeable and even the negotiation over the price of the NEW car was solid, had good back and forth, and not exhausting. The only drawback was we (meaning us and the dealership) were no where close on the value of our trade-in. That's probably the main reason we didn't give the overall experience at top score. Lesson learned: do more homework if you're thinking about trading in your current vehicle.Nick Napier took over once we got to the financing piece and he was quick and got us in and out of that part very quickly. Good job there!Side note: I left "Quality of Work" as N/A since I didn't feel it applied to purchasing a new car. To me, that comes into play when having a car serviced.

aeroengr

4 de jun. de 2013

We selected Priority Honda of Hampton to purchase our next family car, a Honda CR-V. Neither my wife or I had ever driven a CR-V or similar car before, so the vehicle search was a little different for us. We were introduced to Joe Giltner through the online process and he was with us every step of the way. Joe was very patient with us during our decision process. We had to narrow the field down to the trim line with its options and then of course the color. Through our first visit and the test drive, Joe was knowledgeable on most aspects of the vehicle and informative, but not pushy.Our first visit limited us to only EX and EX-L models of the CR-V to view, even though we were considering the LX (lowest mdoel) to start with. Priority's inventory changes quickly in regards to the CR-V and it was tough to lay eyes on the trim line and then the color we eventually picked - it took multiple trips.The first visit concluded with us undecided about which car was the perfect match since we did not see a LX model. The sales manager Matt was difficult to deal with upon leaving, condescending at times. Part of this was I am sure that he thought the sale was lost once we were out of the door, but you need to give educated buyers some credit. A new car can be the second most expensive purchase a family can make, and we want to get the best for our needs and moeny. Joe was positive during this and followed up politely the following day.Two additional trips were required to eventually see the trim line and the color, and Joe worked with us to find when a vehicle was available. He even took photos for us regarding different features of the LX that we could not see clearly from brochures.Eventually, our decision was made and a deal was struck that worked well for both parties, the difficulty was finding the vehicle. The CR-V is a popular model given the price point and its features, but Joe and the Priority team worked to find us a perfect fit by exchanging with another dealership. The final process of the car buying experience was very long (almost 4 hours), which was a bit much, since a price was already agreed upon and the car was on site. The paperwork took allot of the time and involved many more individuals, but Joe kept us informed during the process. It was great to finally have the keys in hand.Joe Giltner made the process much more acceptable and I would highly recommend him. He takes the initiative to find what the customer wants and trys his best to match you with the vehicle you need, not what the dealership wants to sell. We would also recommend Priority Honda of Hampton as well for the car buying process.

Mbizzzy

4 de jun. de 2013

This was my first time ever looking for a car and I must say it was an enjoyable experience. I recently graduated from college and my parents decided to buy me a car as a graduation gift. John helped me the minute my parents and I walked onto the lot. I was looking at honda civics and John showed my the inside while giving a few facts about it. The whole process went pretty smooth with little hassle. I can tell John really tries to help all of his customers. He enjoys his job and it shows with his work ethic. Although he is young, he acts like he's been working there for years. Nick helped my parents and me with the finances and he also was a great employee. He made jokes and made us feel relaxed. I will definitely spread the work on how great Priority dealership is!! Thank you both for helping me get my first car :)

lcharmonay

4 de jun. de 2013

I took a detour to this dealership just to look once more at the Odyssey. I had visited another dealership when the 2013's first came out so I knew what I wanted. I had bought my previous vehicle at the Priority Hyundai dealership in Newport News & liked the dealership and the service I received at that time. Royce approached me as I walked towards the lot. He was very easy to work with and I was texting and calling my son out of town to get his input (he works in the industry). Bottom line...I liked all of the people I worked with they were respectful of my time limits and did everything to accommodate me and make me happy. I hope this dealership is here to stay as I enjoyed the experience with them in the past & look forward to a continued future relationship with them.

lspangler

31 de may. de 2013

Mike Timmons was a fantastic salesman! He listened to my needs and found a car for me. I stopped at a number of dealers and his was the only one I came back to. This was due to his approach to me. He was not "a vulture" as I see most car salesman (sorry, but true) and he was helpful without being pushy. I will recommend Mike and Priority Honda to everyone!

jjordan541

30 de may. de 2013

My overall experience with this dealership was great. I listed the items I wanted and they set out to fulfill my wishes.I did not feel pressured at all to purchase a vehicle that I was not satisfied with. I will recommend Priority Honda to other car shoppers.

vwschaedig

29 de may. de 2013

Looking for a car for your child is never easy but Mike and the whole team at Priority Honda made it less stressful and actually a pleasant experience. From the first call to Priority I knew that Mike was the person we prefer to work with. He was down to earth and listened to what we were looking for. Before we arrived he had lined up numerous vehicles for us to look at. Even though he had another customer at the time he took the time to come and check on us and allow us to test drive the car while we waited. Sure we could have saved a small amount of time and worked with another sales member but we knew Mike was our guy. The small wait was well worth it. Everyone was very nice and eager to answer any questions we had. I will definitely send friends and family to Mike for a new or used vehicle. He makes you feel like you are working with a friend not a salesman. The whole team at Priority was friendly and courteous. Thank you guys again for being so great to my daughter and myself. We will see you again I am sure.

chandrell

28 de may. de 2013

Richard Jones was very knowledgeable about the vehicle inventory. He took the "soft sale" approach. There was no pressure in buying a vehicle, yet he was proactive enough to sell one to me. I would recommend Priority Honda in Hampton, VA to anyone.

nyap

27 de may. de 2013

my experience was good when i was looking for a car the employee came out side ask me may he help me , I said yes i was looking for a car for my daughter , He gave me an oppointment at2:00.

Donald2

26 de may. de 2013

Got a good value on my trade and a fair price on my 2013 accord. I would recommend to anyone looking for a new Honda or a good used vehicle.

Blutz

25 de may. de 2013

Royce was amazing he helped me get into my new accord which I love. He had to deal with me and playing phone tag with the bank I financed with and was patient through the whole process. I would buy cars from Royce all day long. Even though he had customers scheduled he found the time to help me when I just "showed" up and made my dream comes true.

Crisden

22 de may. de 2013

I was very impressed with the people and the process. I felt comfortable. I did not feel pressured. They accommodated me by making sure that I was able to purchase the exact vehicle I wanted (color etc.). I had a bad experience at another dealership weeks prior to this and the process I experienced at Priority Honda was refreshing in comparison. They worked well as a team. They were very efficient and they got the job done!

DawnI

20 de may. de 2013

My dad just bought a vehicle with Mike Timmons, and it was by far the best purchasing experience he has ever had. Mike sold me my car a little while ago and neither my father nor I will buy a car from anyone else. His knowlege, professionalism and attention to detail have me referring to him not only my friends and family, but also my customers who ask me who they can trust when they buy a car. He truly cares about making sure you are happy with every aspect of your purchase experience, not only at the moment of sale, but thinking also of your future in the vehicle. My fathers experience was ideal, as I knew it would be, Mike asked the right questions and looked at all the options and was able to put my father in not only a car he loves, but also give him the financial and personal peace of mind that goes with owning a reliable, contemporary vehicle from a reputable salesperson and dealer. And with Mike now having the resources of the Priority Group behind him, I can't think of a better salesperson in this area, and I will be referring business to no one else.

slf0560

19 de may. de 2013

Mike is the most amazing sales person. A few years ago, he sold us a beautiful Cadillac CTS (mind you, we did not come into the dealership to buy a car that day). Mike worked not only with us but FOR us to get that car. We were very happy with it and knew that Mike was always there should we need help. The other day, we came into Priority to get a new warranty for the Caddy (again, not planning on getting another car). After discussing the price it would have cost us to get a new warranty, Mike helped us and, again, we got another new car. Mike worked very hard to make it happen for us. We know that Mike always has our best interest in mind and that his goal is to make sure we are happy with what we drive out with. Our running joke now is that someday we will come to Priority with the intention of buying a car. Trust me, we will definitely be back and will make sure that Mike is our sales person. I have already recommended Priority and Mike to a few friends. We are love the fact that our oil changes and inspections are covered for life and I enjoyed having my nails done and having a cup of Starbucks while waiting for the car.Mike is definitely an asset to Priority Honda. He makes sure his customers are happy, feel at ease. and lets us know that he is always just a phone call away should we need any help.Thank you Priority and Mike for everything.....you have a customer for life!!!!!

jbulthouse1145

18 de may. de 2013

At times, even the best workers make mistakes. The difference however between a 'worker' and a great worker is what is done about the error. Such was the case here at Priority Honda. When I first went to pick up the Toyota Sienna van, it was not ready to my satisfaction. However, the salesman apologized and his staff did what was necessary to make the vehicle ready to my satisfaction. They did above and beyond to make sure I was a happy customer. This they did. Today, I picked up the van and brought it home. My wife, who has a knack for cleaning and cleanliness, expressed her satisfaction at the cleanliness of the van-which in and of itself is an amazing feat. Also, Priority Honda gave a me a fair price on the car I traded. To conclude, even the best make mistakes but they show that they are best by making the wrong right. Thus, I would recommend Priority Honda to those who are looking to get a used vehicle. Thank you Royce for all you did.

Jlheiser

18 de may. de 2013

Overall excellent experience. Joe Giltner was a pleasure to deal with. He was very knowledgable of the Fit and very friendly. I never felt overly pressured to purchase accessories or the extended warranty although givien the opportunity to do so. Only recommendation is to shorten the time needed to finalize the purchase. I believe 5 hours is too long...may 2-3 hours max would enhance the experience.

kageya

17 de may. de 2013

The employee has been knowlegeable about the cars in which I have been interested and patiently answering to my questions. He seems to be honest, too.

reelrider

17 de may. de 2013

First off we were attracted by the ad on tv, then we did some internet searching about the vehicle we were interested in and really liked what we read and of course talked to other people who swear by Honda vehicles. We were impressed with you oil change for life, inspection for life and other offers but then when I went on line and put my application in I was more impressed when Joe got in touch with me. I feel I'm a pretty good judge of character and was very impressed with the way Joe talked to me over the phone, there was no pressure, I actually got so excited and took the day off of work and met with him and walked out with a new car and I felt good about it and my husband was even impressed and belive me that is hard to do. I'm excited to be with this team and I love my car too.

Angelink72

9 de may. de 2013

Everything was great, the only complaint is that the inside of the car had sand and dirt marks on the plastic interior. Thanks you much.

lukejr

7 de may. de 2013

Mr. Hall was very pleasant to work with & he made me feel at home. I had a price in mind & he gave it to me. When I walk out the door I was very happy. I would not hesitate in recommending your dealership & Mr. Hall Thank you Mr. HallLuke Damron

Mpeters757

6 de may. de 2013

Mike Timmons really made my experience and purchase at priority a pleasant one. He was patient and did an excellent job answering the million questions I had. I never felt as if I was being pushed to purchase something I didn't really want. He made sure that everything about my purchase from the vehicle itself to my payments fit to my needs and wouldn't become a burden. Thanks for all your hard work mike!

gapper23669

3 de may. de 2013

Tim was very professional and courteous. We went to the dealership not sure if we wanted to purchase a Honda or not. Tim met us on the lot and answered all of our questions without feeling pressured. We left, thought it over, and made an appointment 2 days later. The buying process was one of the best experiences buying a new vehicle we have encountered. We left Priority Honda in our new CR-V with the feeling that we made a solid purchase at a fair and reasonable price. I would recommend Priority Honda to anyone looking to purchase any new vehicle. I would definately do business with Tim again.

AbdielRodriguez

3 de may. de 2013

The transaction was very smooth, they treat you well and the prices are good. Buying from this dealer make sense just because of the warranty that they offer even for used cars. I would definitely recommend this dealer and use it for my next purchase. Thank you guys!

LaruePoo22

2 de may. de 2013

I WAS SEARCHING FOR A CAR ON-LINE AND COMPARED 4 OTHER VEHICLES AGAINST THE HONDA PILOT. I SENT AN EMAIL TO PRIORITY HONDA INQUIRING ABOUT THE PILOT. JOE GILTNER SENT ME A RESPONSE AND I MADE HE MADE ARRANGEMENTS TO FIT MY SCHEDULE. I MET JOE SEVERAL DAYS LATER AND HE WAS LOW KEY AND LOW PRESSURE WHICH IS WHOM I LIKE TO DEAL WITH. I FELT VERY COMFORTABLE AND AT EASE TALKING WITH JOE. HE TOOK THE TIME TO EXPLAIN EVERYTHING TO ME AND ANSWERED MY QUESTIONS. AT NO TIME WAS I EVER PRESSURED. HE INTRODUCED ME TO JOEL HARVEY, SALES MANAGER AND HE TOO WAS VERY GOOD TO WORK WITH. I HAD TO LEAVE FOR OTHER BUSINESS AND THEY SAID IF I HAVE ANY OTHER QUESTIONS CALL THEM OR COME IN. JOEL GAVE ME A QUOTE ON THE HONDA TOURING I WAS INTERESTED IN SO I WOULD HAVE AN IDEA OF COST. I THOUGHT THAT WAS GREAT. BOTH JOE & JOEL DIDN'T TRY TO STOP ME OR PRESSURED ME TO STAY AND BUY IMMEDIATELY. I CAME BACK SEVERAL DAYS LATER WITH MY WIFE AND TEST DROVE THE PILOT WHILE MY TRADE-IN WAS BEING CHECKED OUT. AGAIN I OR MY WIFE WERE IN A POSITION TO STAY DUE TO OTHER COMMITMENTS AND ONCE AGAIN THEY WERE GREAT ABOUT US LEAVING BUT GAVE US A NEW QUOTE WHICH INCLUDED OUR TRADE-IN. I CAME BACK ANOTHER DAY TO PUT A DOWN PAYMENT ON THE PILOT I WANTED. THEY SAID THEY WOULD FIND THE CAR AND ORDER THE EXTRAS I REQUESTED.AFTER THE CAR ARRIVED I AND MY WIFE CAME IN TO SIGN THE NECESSARY PAPERWORK. JOE GILTNER'S TEAM PARTNER PASCAL JONES HELPED US WITH THIS FOR JOE. PASCAL ALSO SHOWED US ALL THE INNER WORKINGS OF THE HONDA PILOT. JOE AND PASCAL TEAM WORK WAS GREAT. JOEL HARVEY WAS VERY EASY TO WORK WITH. THE STAFF AT THIS PRIORITY HONDA DEALERSHIP IN HAMPTON, VA WERE OUTSTANDING. I WOULD DEFINITELY BUY FROM THEM AGAIN AND I SURELY WOULD RECOMMEND THEM TO MY FRIENDS AND FAMILY. SIGNED VERN BARTELS

cgmoody88

2 de may. de 2013

My experience with Priority Honda in Hampton was wonderful. I had come to priority because my husband has always been interested in getting a priority vehicle since our previous vehicle was totaled due to a manufacturer issue. We came upon some rough times and had some credit challenges, but was in desperate need for a vehicle. I wasn't sure if we would be able to due any financing because we had just went through bankruptcy and a lot of places we spoke with told us it would be very difficult, but we tried any way. I originally was searching online and came across the Honda Pilot on Priority Honda Hamptons website, so I decided to give them a call to see if they would be able to do anything for us. I originally spoke with Levi Whitehead who assured me if was possible and more than likely could get me into something. I went home and discussed it over with my husband. When I called back I was put through to Mike Timmons, who was wonderful. He was very quick and helpful throughout the entire process. I felt very comfortable with him and he seemed very determined to help us out. He also was not pushy at all. I know a lot of dealers we have visited in the past is determined to make commission and I did not feel that way at all with Mike. He wanted us to be satisfied with the vehicle and comfortable with our payments. The original car we looked at was a Nissan Pathfinder and was very nice, but when it came down to payments, we weren't sure we were comfortable with the price. Mike helped us look through other vehicles and ran a Honda Pilot which we loved. Payments were lower and we felt this was a great vehicle for our family of four. We ended up financing the Pilot and we absolutely loved working with Mike doing it. Thanks so much. Courtney Moody

CharquintaMcCray

2 de may. de 2013

Tim Clark was great! He took the time and was helpful! Mr. Clark is an amazing asset to the dealership! Highly recommend this dealer and dealership!

kayfreeman

1 de may. de 2013

I LOVE MY ACCORD-SPORT,Wonderful salesmen, Joe, very friendly,helpful, and not pushy like most car salemen are,This is my first honda and I love it.I love Priority Honda. Thank you for everything Bud & Kay Freeman

Bracey72

30 de abr. de 2013

Mike Timmons was very nice and helpful w/my search for a use car. Mike answer all questions that we had in person and or by phone. After buying my car he contacted me several days later to see if I was happy and satisfy w/my car. I am happy w/Priority Honda and if someone is looking for a car,truck or van in the near future I will inform them to contact Mike Timmons or any of the Priority car dealerships in our area. I brought my 2004 Camry from Priority Toyota in Chesapeake in the spring of 2004 and brought a 2012 use car from Priority Honda this time. Thanks Mike Timmons for another good experience buying a car from Priority family dealership!

cblair651

30 de abr. de 2013

It was a good experience. I would recommend both the dealership and the sales rep to anyone looking to purchase a new or used Honda.

gms2013

30 de abr. de 2013

I first met with John Hodges (the new guy) who showed me a car like the one I wanted to buy, but in different color. He arranged for me to take a drive in a new Honda Accord and I loved it right away. Joel came over to assist John in informing me about prices and financing options. I came back a few days later with my wife and took John for another drive. All well done. On another visit, John was not in, but Matt took over and assisted me with setting a price equal to my USAA target and began trying to get me a car of my color choice. This process took a couple of weeks, but I finally got my car with chosen accessories. When I lost some of my paperwork, Nick pulled up my scanned records and made copies of the papers I had lost.All in all, everyone has been courteous and very professional on each visit or call I have made to Priority Honda. And I love my car, my second Honda Accord.

jacobniles

30 de abr. de 2013

Great locaion, friendly people, and above all fair pricing and awesome selection in cars new/used. Everything was perfect! My wife and I have never been happier to be in a brand new 2013 Honda Civic. We know our baby is safe in that car and that is the greatest relief for us.

kiykiy16

29 de abr. de 2013

He was excellent, very professional. I really enjoyed his help and love the car. He was very helpful, good with suggestions, and very attentive. Thank you!

gemini083

28 de abr. de 2013

I went in looking for a nice used car and he gave me exactly what I asked for. Even with my bad credit he got me into a car I love and the payments I can handle. My overall experience was great.

Sgt6453

27 de abr. de 2013

Royce was great to work with. I got the car I wanted at the price I wanted. I am a very satisfied customer . Thank you Royce and Nick for such a pleasant and efficient experience!

MALuther

24 de abr. de 2013

My husband went to Priority Honda in Hampton on Saturday April 20th 2013 a and spoke with Richard Jones I went back today and prior to arriving I spoke with Richard and he was not there but he told me they would take care of me, while I was talking to Royce he called to make sure someone was taking care of me. Royce was very pleasant and helpful, I purchased the Pilot today and I fill I will be very satisfied. I would recommend them to everyone.

michaelkwiatek

24 de abr. de 2013

This was the best experience buying a new SUV. I came in at 2pm on a Sunday and was out the door with the new Honda at 4:55! Priority Rocks!

CecilChapman

23 de abr. de 2013

Priority Honda is not the first dealership that I have visited, it is however, the dealership that I would prefer going to over any other. In fact, I would like to see more dealerships that have a genuine concern for the customers, Priority Honda did just that. My salesman, Mike Timmons, was the most accommodating sales men i have ever worked with. Other dealers seem to place their less honest employees in the used lots, that is certainly not the case for Priority Honda, it seems that only the best and brightest get selected to work there. Would be more than happy to purchase another vehicle from Priority Honda, would be thrilled to work with Mike again.

greenfbw

23 de abr. de 2013

We had an excellent experience at Priority Honda Hampton. Joe Giltner was very friendly and offered us a great deal on a new CRV. As first time car buyers, he worked extra hard to help us get everything in line. We couldn't be happier with our new car, and we definitely recommend buying from this dealership.

merin

20 de abr. de 2013

I had a great experience working with Joe at Priority Honda today. He answered all of my questions willingly without pressuring me to make a decision more quickly than I wanted. I appreciated his professionalism and friendliness and am very happy with my purchase. I would recommend Priority to friends and family based on the experience I had today.

tramoore

19 de abr. de 2013

Tim Clark went above and beyond his duties in locating me the car I wanted and getting me a great deal. I will certainly recommend him and the priority honda of hampton dealership to my friends and co-workers.

DouglasAlexander

19 de abr. de 2013

Totally enjoyed the experience. Joe, Pascal and Joel made every effort to sell us a car with no high pressure tactics. We are completely satisfied with the experience and would recommend this sales team to anyone interested in a new Honda. Thanks guys.

Omegaredeye

19 de abr. de 2013

I love my new car! Tim Clark was extremely helpful and his customer service made my new purchase even better. Thanks a million to priority Honda.

pungo2012

18 de abr. de 2013

This being my first time buying a car on credit, I was unsure that I might have problems in getting a car. When Mike Timmons came up to us, he was very casual, friendly and very down to earth, making our experience a memorable one. I appreciate that and that is what I hoped for someone friendly and not pushy. He had extreme knowledge of what was on the used car lot. He asked us what are needs were and what price range was we looking for. He quickly sent us to a car that was in my price range and very, very low in milage. He showed us the engine, explained to us the specs on the car and talk with us about the car being taken care from previous owners and provided proof of that by showing us the carfax and going over it and explaining it to us. He took us on a test drive and I loved it. He also let us know of all the different things that came with "priority for life" that comes with purchasing of a car. He made sitting down and filling out the pre-pack of paperwork for financing of the car very comforting and easy. When he came back and told me my credit score and I should have no problem with getting the car it really made my day. Upon completing the pre-paperwork and sending me to the financial department, he told my he was sending the car to back for clean up, so it would be ready to take home when I was finished. The gentleman in the financial department was also very casual and friendly making that part of my experience a quick and easy transition. Upon completion of financial paperwork, Mike gave me my registration and tags and walked me to my newly purchased car. Mike again thank me for buying from Priority Honda and if I needed anything to give him a call. Again, I just want to say thank you to Mike for helping me get a vehicle I badly needed at a great price and very low milage. I will always remember my experience with Mike at Priority Honda and I would recommend him to my friends and family for future purchases.

gary.ardrey

17 de abr. de 2013

Very friendly, no pressure and honest. All of these are qualities I received from Joe. Very nice to my son too. Car buying made easy.

porkey

15 de abr. de 2013

Royce Hall was a very good salesperson. He gave me all the important details about the car I wanted to purchase. Mr. Hall have an exceptional personality with people. He did a wonderful job. I would recommend some of my friends and familly to do business with Priority Honda.

Carqueen88

15 de abr. de 2013

My husband and I were looking to trade in our car for a newer model if not new SUV. Everything was great the customer service the friendliness and willingness to help that came from dealers that weren't even working with us was great. The one issue i had was mainly with the customer service on the used car side. They were friendly when they needed to be, but it seemed as soon as we sat down and they( the managerial staff) knew that we were for sure going to purchase all of they proffesional bearings went out of the door. My family stayed focused on the task at hand and continued to keep our spirits high and thank God for we had been blessed. Joe was amazing and he definitely kept us in the loop and worked with us as much as possible. His hard work has definitely made my family happy and again we are blessed and thankful.

candid

9 de abr. de 2013

Very professional and courteous attitude. Knowlegable about the vehicles we were interested in and what he had available.Answered all our questions about the vehicle we decided on, and provided pertinant documentation, such as the carfax.One of the best car salesmen we have dealt with, during fifty years of car buying.On unrelated item to this review. Why am I required to sign in and set up an account and give all my info when all I want to do is submit a review. I don't want you passing out my e-mail and I probably won't ever access this site again.

afoshee1020

9 de abr. de 2013

The employee above was very helpful in explaining to me prior to my visit how things would go. Also was very helpful finding me the correct fitting car for my uses while getting me a good trade in value on my old one. I gave the overall experience a lower score because I am still a little frustrated with how a few details were handled. First off I was charged for new tags instead of transfer tags and a week later am still waiting for the refund. Also my trade in car was suppose to be paid off, but has yet to be done. How this would be handled (steps, timeline) was not discussed with me. It concerns me because this car was sold the day I purchased mine, but legally I am still liable for this vehicle as it still has me making payments.

MeekGibson92

8 de abr. de 2013

Mike Timmons is a great salesman and I appreciate everything he did. He was very patient with my family and I and worked hard to get me the car I really wanted! I have, and will continue to recommend him to family and friends. Thanks again Mike!

Crecelius

5 de abr. de 2013

New to the area I had to find a place to take my car. Previously, I had taken my car to the same shop and they new it inside and out. Nervous about a new dealership/service shop, I took my car to Peninsula/Priority Honda. Since day one, they have been welcoming and taken good care of my car! Since I moved to VA, my car has been through a lot, oil changes, crashes, 100,000 mi check up, new tires, and more, and they have helped my with all of it. I was most impressed with my last visit. I got a flat tire on the way to work and took the car into the shop to replace it. While I was there, it was time to replace all the tires, so they did! A week later I felt like I was having trouble with the alignment. I took the car back in and they looked it over and the mechanic (Nick Salter) even took the time to ride in the car with me to assess the problem. I have asked for this before at other shops and they still won't do it. All this and I was out of the dealership by lunch! I appreciate the hard work and sincerity that Peninsula/Priority Honda puts into helping their customers, it shows!I also appreciate the estimates they (Erick Orendorf) provide me for the work done and the work that needs to be done, I really help me budget for car expenses and lets me make the decisions. I appreciate you Hard work, thank you Peninsula/Priority Honda, Sarah

Fontaine02

3 de abr. de 2013

Mike was a pleasure to work with! He made me and my wife very comfortable and at ease about the whole buying process. I highly recommend him for his personality, knowledge and patience!

rbroom

2 de abr. de 2013

Brad Young was very helpful if getting the car I wanted at a reasonable price. He went out of his way instructing me on the new car's technical tools after the purchase.

heyjo

1 de abr. de 2013

I appreciate the way Mike Timmons and the finance manager, Levy, listened to my concerns about the car I wanted and the sort of warranty I wanted for the vehicle.When I told Mike my budget, my preferred makes and preferred mileage, he found cars on the lot that met those parameters.He showed me the 2005 Toyota Corolla Friday afternoon, and I bought it the next day. What's remarkable about this experience is it happened by a fluke. I had appointments to look at other cars and just stopped by Priority Honda because it was so close. Special thanks to Mike Timmons for honoring my stated budget.

SBRoby

25 de mar. de 2013

When my husband and I arrived at the dealership, we did not have to walk around and wait for someone readily to assist us. Mr. Timmons approached us offering his assistanace. He is very friendly, professional, and knowledgable about the hondas. He provided his expertise along with the difference in each vehicle we looked at. The customer service we receive I can't explain but have not one complaint, it was the best. Mr. Timmons provided excellent quilatiy service that I have not experience in a long time from any place of business, it made us so at ease in our effort to purchase a car even when we felt that there was a possibility it might not work, he assured us that Priority Honda was working hard for us. Other staff during our visit would come over to ensure that we were comfortable and that they understood the long day while informing us how much longer it should be. Though I don't know much about where the pricing of cars should be, I do believe that we received a great deal on our vehicle. My overall experience was excellent, again no complaints and I look forward to continuing my relationship that I have initiated with Priority Honda and hope I receive the same customer service in the service department.