Tigger2762

21 de abr. de 2016

I have ALWAYS had an easy and pleasing time to obtain service from Quirk. Very easy checking in, getting service, and paying my bill. Always a positive experience!

TJT

8 de abr. de 2016

I arrived with an uncertain and inconsistent problem--the radio/climate control area would sometimes emit 3 loud clicks--not always but sometimes and sometimes the hearer wouldn't work. I fully expected neither of these things to occur at the dealership. I took the women that wrote the repair order to my car and crossed my fingers --the clicks occurred when I turned the car on. The woman had a good idea of the cause. If turned out to be the actuator for the heating/cooling system and was fixed within the hour.

Josh

6 de abr. de 2016

Great experience! My salesperson Leana was awesome! She was very knowledgable and extremely easy to deal with. Ryan in the finance department was great as well. Thank you

Vicki

4 de mar. de 2016

I stopped by Quirk GMC to look at new SUV's and was so impressed by the sales staff there that is was very easy to make my decision that I was not going to look anywhere else to purchase my new vehicle!

bgroves

24 de feb. de 2016

Bought a 2016 Cascada this weekend. Everyone at the dealership was helpful, not just our one salesperson. Finance team got us a great rate and made sure we were fully satisfied before we sign any paperwork. The car was prepped, clean and ready to go. Salesperson showed us all the features of the car and made sure we felt confident with all the electronics. Definitely would buy another cat here!

JohnD

22 de feb. de 2016

Had my 2009 GMC Acadia towed in with damaged/failed transmission (at96k miles) - Tonya was very helpful and the technicians identified the failure as covered by a warranty program. Upon inspection the team identified additional issues with melted daytime running lights and the start of steering column issue. I am very happy with the service I have received and would make Quirk my first stop when looking for a vehicle based on the high level of service. I am not happy with the quality of the vehicle, including transmission, headlamp electrical and steering issues that seem to be very common in this vehicle year/model.

Brian

3 de feb. de 2016

Fantastic experience from the time I walked I the door. It was like I had known them most of my life. Fastest I've ever been through the buying process.

Unhappy GM Owner

22 de ene. de 2016

I purchased a 2015 Sierra Denali from Quirk. Initially I had a good experience with them, however when I started having an issue with my truck they proved to be very unprofessional to deal with. It seems that GM is having a major issue with vibration with their 2015 and 2016 vehicles. Both the dealer (Quirk) and GM are aware of this issue but refuse to resolve the issue for their customers. I purchase a $56,000 vehicle that has seats vibrating at 70+ miles per hour. After making a lot of phone calls, I ended up taking a couple new trucks for a test drive to potentially switch out my vehicle. The truck I drove (2015 and 2016) had the same if not worse issue. Finally went for a test drive the customer service rep and he mentioned that my truck was borderline and they won't do anything about it. I would recommend if you need to buy a GM truck, buy it from another dealer, otherwise I would consider going to Ford or Dodge for a more reliable product.

Joshua

29 de dic. de 2015

This is the 3rd vehicle I have bought from Quirk in Manchester, NH. 2nd from Bob & the team there now. They have all been tremendous to me and my family. We have a business that relies on GMC to operate. The whole team at Quirk goes above and beyond to ensure that we are well taken care of.

"

24 de dic. de 2015

Sales person was friendly and knowledgeable. She was very good and we got the deal done. My only complaint was I had a trailer brake installed and they just used double sided tape to hold it on and it fell off the first day. I have since put screws in the mounting holes to attach it.

"

15 de dic. de 2015

Chris Mullen is an exceptional tech rep. He is knowledgeable, polite and efficient and the main reason I return time and again to Quirk's for service. In addition, even when it is a hard to solve problem the mechanic sticks with it until the cause is found! Super Service!

Kathy

15 de dic. de 2015

Mike Piccirilli and Max Von Pichl were both very helpful selecting the perfect vehicle that meets my needs. They answered all my questions. I will recommend them to anyone I know who is looking for a car.

Mark

12 de dic. de 2015

Quick, hassle free, and extremely fair!....thank you to all involved in the sale of my truck......I love my GMC Canyon

David

5 de dic. de 2015

I don't know where to begin. Every time I go to the dealership for service I am impressed. The employees are helpful beyond any expectations, the dealership and waiting area are impressively clean. Normally, going to have my car serviced wouldn't be something to look forward to but you have certainly taken the pain out of the transaction. Keep up the good work, every one I know has been impressed by Quirk service.

Roger

30 de nov. de 2015

Max was so great he was awesome to work with he answered all my questions and concerns should be proud to have him on your team

Roger

27 de nov. de 2015

Service rep was friendly and courteous, she explained what the tech found and offered options that suited my immediate needs.

Andrea

19 de nov. de 2015

Jack Curtain was amazing. My financial situation is less than ideal and he worked with me to get into a vehicle that suited my needs and was within my budget!

Crystal

18 de nov. de 2015

Jed in service is truly the reason we keep going back. So very helpful, informative, and just a genuine person (which can be hard to come by now a days). Because of Jed's exceptional service, we will be a forever Quirk customer.

Denali Todd

14 de nov. de 2015

Ultimately, my 2015 Sierra Denali has been experiencing excessive vibration at speed. Quirk made a very little attempt to resolve this issue. I later learned that GM is having issues with vibration of their new line of trucks and offering a buy back program to get their customers into a new truck.I have been working with a representative from GM to get support in working with the dealership. Quirk GMC on 3-different occasions, promised that they had vehicles coming in that I could test drive and then sold them and never called me. I mentioned this to the GM rep and she tried to call Quirk to understand what was happening. Quirk would not connect her with a manager and would not tell her when someone would get back to her. The GM rep suggested that I go to another dealer to get my issue resolved. I recommend that you do not buy a car from Quirk. Although they will be nice to you while you are buying your car, they will not help you resolve an issue when and if you have a problem with your car.

Steven

11 de nov. de 2015

It's nice to drive in for service. On stormy days it would be a welcoming touch. The staff was friendly and helpful. The waiting area was bright, clean and comfortable.

Peter

9 de nov. de 2015

I have had exceptional experiences with Quirk GMC. From Bob (Salesman) to Mike (GM) to Tanya (Service). I appreciate how I have been treated after the purchase of my vehicle. In my past experiences after the sale, attitudes change and I receive less attention to my issues or questions. Thank you for treating me with the same respect before and after my truck buying experience.

Daniel

6 de nov. de 2015

We where just looking and weighing our options. Bob listened to our needs and found us the perfect car. We anded up buying a car that day and love our new Acadia. We couldn't have asked for a better experience.

Helen

14 de oct. de 2015

It was a very pleasant experience all around. Everyone was friendly and courteous. I was especially grateful to have the car serviced promptly so that I could be on time for another Saturday AM appointment. Waiting area was comfortable and I was able to get some work done for my students while waiting. The car is just great! Thank you all!

Angela

13 de oct. de 2015

I had a woman service advisor who sat in the last desk on the right hand side. She couldn't have been less personal and seemed bothered by even having to deal with me. She didn't even look at me when I was brought over. She just stared at her screen and started asking questions. After being told my vehicle was ready, I went to pay. As I was signing, I noticed a hand-written note regarding alignment and severe inner tire wear. I asked the cashier about it and she said that they normally go over that when they come to get me. That didn't happen, so she called my advisor over. She seemed annoyed at needing to get up and just said that it was in the notes on my receipt. I guess that's correct, but how many of us go over a receipt for an oil change with a fine tooth comb?! I am in sales, and this is not the way to build customer loyalty.

Rod

4 de oct. de 2015

Our Sales woman, Lena Groeneveld, was awesome. We weren't quite sure if we were going new or used or which vehicle we really wanted. After exploring we negotiated a great deal on 2016 Acadia!! We are thrilled!

Natalee

2 de oct. de 2015

Going to buy a car is never fun. After my last experience, I was not looking forward to it. But to my surprise, it was great. I worked with Bob Corey and he is amazing. My best dealership experience by far! Thank you.

Vashti

2 de oct. de 2015

Mike was a pleasure very professional, gave me 100% satisfaction on customer service made feel comfortable as well as understanding my options on the rite fit for my car and budget. Elena, also professional, very professional and gave me knowledge on the vehicle I chose. Went upbove and beyond, in showing me features on my new vehicle. I met, Ryan on the finance team. He was a delight on my paperwork. I will definitely be back and reccommend friends and family. I love my new vehicle. Thank you Quirk team. It, was a pleasure!

Thomas

22 de sep. de 2015

Shawn was outstanding and took the time to correct the initial satisfaction issues (paint/exterior molding) that I had with the vehicle. I had not had a positive experience the sales portion of procuring the vehicle, but, I cannot say enough good things about how the entire service team treated me in correcting the issues I had. Thank-you.

Timothy

22 de sep. de 2015

I went to Quirk GMC in Manchester for a new Sierra 1500, and I can tell you now that I will be buying my next vehicle from them as well. It was an awesome experience from beginning to end. My sales rep (Max Von Pichl) was great! Very friendly, very knowledgeable, and very patient trying to work around my busy schedule for a time to come in. On top of that he was always very prompt in his replies no matter how I contacted him - phone calls, emails, texts, etc... He and walked me through the entire process & I left the dealership as a very happy customer. Also thanks to Mike the GM for his assistance with the sale and pushing the process along.

Jonathan

17 de sep. de 2015

I loved my experience with Bob Corey and your dealership so much I have my wife looking for a vehicle through you!!

John

15 de sep. de 2015

I gave my cell phone number to the person who checked me in for service at 9AM. I got a phone call to ask about which type of tire to replace those on the car. I replied to use the same type and we would like to have the car back by 1PM. I was told that this would not be a problem. I returned at 2PM and was told that the car would not be ready for at least another hour due to the type tires. Finally got the car back at 4PM. You have a communications problem. I should have been told that there would be a delay.

Jeremiah

10 de sep. de 2015

Extremely happy told my salesperson exactly what I wanted in a truck and what I could afford. He got me way more truck then I thought I could afford and didn't play any games or try to get me to come out of my price range. So happy with my service thanks again Bob Corey!

Bob

1 de sep. de 2015

The employees at Quirk are very friendly and helpful. Keep it up! I will return when my truck needs service.

Chris

31 de ago. de 2015

Jed was great to deal with considering I usually deal with Sean but overall very satisfied and as usual I will be returning for service when needed

J

31 de ago. de 2015

Extended service hours are great convenience to me. Why is my truck not washed since the service consultants switched around and Mike was moved out?

Michael

26 de ago. de 2015

My only issue is the same day I had the service done I received a recall notice in the mail regarding a controller that needs to be replaced. It would have been great had you notified me at the time so that I do not have to schedule another appointment.

George

24 de ago. de 2015

Everyone was fantastic! Salesman took whatever time it needed to show me how to use all of the features that came with the truck. Told me to feel free to come back at any time with questions on how to use them. I have already reccommended 3 other buyers to Quirk GMC Buick. They were just as happy.

Meghan

20 de ago. de 2015

We went to the dealership just kill time. First we went to Chevy to look at the Colorado but the guy wanted nothing to do with us so we decided to look at the Canyons because it was close to a Colorado. We got approached by Andrew and he was very professional and easy to talk to. We then went in to see if we would be able to get a truck by trading in our Honda Civic that we were underwater with. We were to look at a GMC Sierra and drive it home to get our Honda and come back. My husband fell in love with the truck then we found out the payments were too much. We were then showed a GMC Terrain, which I have always wanted, we test drove it and fell in love with it! We were able to make th payments work and went home with a brand new car and absolutely love it! We didn't feel pressured or uncomfortable at all and couldn't be happier with our decide to buy a new car. The back up camera was a great bonus that we weren't told about at all until we backed out of a space and the screen lit up!

Kyle

19 de ago. de 2015

The sales rep was great and brought out the keys to any vehicle I wanted to look at, very friendly.I was a bit upset over the lack of water, or refreshments or the lack of offering. It was a 90 degree day and I had to get up on several occasions to drink from a fountain.The whole process took near 5 hours, much longer than expected.

Peter

13 de ago. de 2015

I had an issue with my driver seat and Tanya immediately knew exactly what to do. I dropped off my truck in the morning an it was ready by the end of the day. Thank you to the service technicians for their prompt service.

Paul

10 de ago. de 2015

From the sales rep.to the servace department,every one cared i felt special ,and with that i say THANK YOU.Paul Kapela.

Troy

9 de ago. de 2015

Miguel was a homerun! They repaired my truck right away and held it for me while I worked overtime in the firehouse. They have taken care of my truck and my wife's car in a professional manner.

Ryan

5 de ago. de 2015

From the moment we walked in, we were taken care of. We felt very comfortable talking with Andrew and he made the transition into our new Acadia very easy! The entire process start to finish was hassle free! Glad we went back to Quirk GMC for our second vehicle.

Samantha

4 de ago. de 2015

Had a great experience at Quirk. They were not pushy at all and were able to answer any question that I threw at them. I love my GMC Terrain and feel like I got a great deal. I would definitely return and recommend them to anyone and everyone. Todd the service representative and Mike the GM were both great individuals and the best in their field of work. They made my car shopping, trading, and leasing a breeze.

Ronald

3 de ago. de 2015

very pleasant very knowledgeable helpful and courtreous all the staff were helpful and i will recommend this dealership to every one

Rebecca

3 de ago. de 2015

Everything was accomplished, as promised, and I was provided with a " loner" car. However, when I picked up my vehicle, there was black grease on the driver's seat and on the console.

Erin

3 de ago. de 2015

I arrived at the dealership around 7pm on Friday not realizing the closing time. I was interested in GMC Terrain that was posted online and Stephen Winer was more than willing to let us look at the vehicle. I then set up an appointment for the following day and Steve had asked if there was anything else he could do to that day to serve me. He had already stayed later than he needed to let me look at the vehicle, which I appreciated. The following day Bob Corey and I met to review what vehicles fit my needs and what I was considering for options. It was approaching lunchtime and I was hungry so I inquired about a vending machine. There was no food available but Bob was kind enough to offer run over to the Mobile station to grab me something - although I declined his willingness was noted and it spoke volumes about the dealership. I had multiple previous experiences with other dealerships but they do not compare to the customer service and attention that I received at Quirk GMC. In particular, Bob Corey and Stephen Winer as both went above and beyond in addition to fulfilling all of my expectations from a dealership and vehicle standpoint.

Gustaf

1 de ago. de 2015

My appointment was only for L-O-F. While there, asked my service advisor if he could check weird noise coming from my dash. He went out of his way and they found an A/C problem and fixed. Excellent service very much appreciated.

Henry

1 de ago. de 2015

In general, work was done correctly. This was the first time they washed and vacuumed the car which was a pleasant surprise. Miguel help deflect the sting of a full brake job. Overall a good experience.

Kathryn

31 de jul. de 2015

Mike the store manager and Todd the salesman were wonderful.. It is because of Mike that we continue to buy from Quick GMC/Buick! Thanks!!!

Thomas

30 de jul. de 2015

Chris Mullen continues to do an excellent job and goes out of his way to assure the job is satisfactorily completed. Tech said TPMS could not be reset, Chris did it him self.

Ryan

29 de jul. de 2015

My service advisor was Jed over at the Chevy facility next door. From the time I sat down at his desk, I could tell he knew what he was doing. He was very thorough and professional. We got to talking about golf, cigars and our affinity for the Honda Ruckus scooters. He even offered me a cigar while I waited! My service was done in the timeframe he specified and it was completed properly. Can't ask for much more than that. I had an excellent experience and will be back in the future.

Lindsey

28 de jul. de 2015

Our salesman Bob was fantastic. He made the process very relaxed and I felt like I was in a no-pressure atmosphere. We are extremely happy with the attention we received and how quick he was to respond to our questions/needs. I would definitely recommend Quirk first and foremost over any other dealer. Thank you for the great experience!

Jayme

28 de jul. de 2015

This was the best car buying experience I have ever had. As a former car sales rep (long ago) I was completely impressed in the excellent service. Mike Piccirilli went above and beyond and got me a deal on lease for a 2015 GMC Sierra SLE. I cannot speak or recommend Quirk GMC Buick Highly enough.

Philip

28 de jul. de 2015

My wife and I were very happy working with Zeb and Steve in the process of buying the 2015 Buick LaCrosse.

Telly

28 de jul. de 2015

I just leased a new gmc ,I've bought and leased many cars over time this was by far the best experience I've ever had the sales manger that I delt with was extremely perffsional and had my best interest from the beginning having a 3 year old with me at a car dealership would seem impossible but they were so quick and caring and we were shock to see how fast the walk in and drive out with new truck was im highly recomending this gmc dealaship and already telling my friends about my experience thank you again for the great sevice

Robert

28 de jul. de 2015

Everyone was very helpful. John has a great personality. His sales technique is fantastic. He listens to what our needs are and then fills them. He knew when to pull in the account manager. My husband had a great time there. I was very tired. All of our needs were met. thank you

Andrea

22 de jul. de 2015

I knew what I wanted when I went in. I wasn't swayed and the salesperson was spot on. Very friendly, no haggling, not even with the finance folks. Walked in and 2.5 hours later had my truck and was on my way! COMPLETELY SATISFIED AND HAPPY!!!!

Emanuel

21 de jul. de 2015

everyone was very nice,there was no pressure ,,I drove my trade in at noon and drove out my new truck at 3..all in the same day ..I thought that was great ..

fran.cross.98

21 de jul. de 2015

We were assisted in a very efficient quick manner. We found the service manager Tanya Moran very helpful and friendly & polite.we were scheduled for our work and offered a shuttle ride home and pick up after work was completed. After picking up our vehicle we learned that we needed another repair and scheduled another appt. excellent was had again on 7/20/2015. The shuttle drivers are very polite and friendly!

JC3511

20 de jul. de 2015

Did much shopping and this is the place to go! Ask for Bob Corey for sales he was amazing. Also the service people are great as well!

William

17 de jul. de 2015

Quirk and his team are the best in the auto business is my opinion. I've been buying new from the Quirk dealerships for about 17yrs. Everyone I've come into contact with are on the ball. They are all very experienced and know their product. Would never buy a car from anyone else.

Nathan

14 de jul. de 2015

Quick, through, friendly and professional. An excellent dealership, honest and helpful.The sales, support and service people work well as a team. There is a very positive climate at the dealership.

Shana

14 de jul. de 2015

We went in to talk about a trade in for a lease. We were interested in the GMC Terrain and met with Joao Lopes. He was a gentleman throughout the entire process. Joao was not pushy at all and represented Quirk very well. I had done my research on the vehicle and knew that was what we wanted but Mr Lopes recommended me to at least drive the vehicle around the parking lot (which made sense). The person in financing was also very easy to deal with. Joao and the entire team at Quirk made sure we did not leave until all questions were answered. I would recommend Quirk to anyone looking to purchase or lease a vehicle.

Brogans131620

13 de jul. de 2015

My Husband and I went in looking for a truck. The sales man we worked with was very pushy... Felt as though we were being told we needed to make a decision right then and there on the first vehicle we were shown which was out of our price range. I didn't like the way I was being spoken to. I got a bad taste in my mouth about the place as soon as he started talking with us. He also stated "Most people don't come back when they say they are going to look around a little" I'm wondering why that is? isn't that putting your dealership down and making people think there is a reason for that? I would not recommend this dealership.

Lorenda

9 de jul. de 2015

I've had my car there twice. Once for body work and once for a total Recon. Both times, definately satisfied.

Scott

9 de jul. de 2015

Tanya and Miguel at the Service counter were fantastic and very friendly and provided a welcoming atmosphere. The repairs were done very quickly and I am very happy with the vehicle. I also appreciated that my salesman Todd recognized me from several months ago and went out of his way to say hello and ask how I was enjoying the vehicle. Todd was a great salesman to work with. Quirk has a great team and I have had nothing but outstanding service from the phone reception, to the service/sales, and to the checkout counter. I would recommend them highly and will come back again. I have been impressed with the quality of the GMC Canyon and I feel like a got one of the best vehicles around.

Robert

9 de jul. de 2015

I was very satisfied with the whole process. Jack Curtin specifically took the time needed to help me with my decision. This was my third visit to your dealership to try and work out a deal, so he was as patient with me the 3rd time as he was the first time. Kudos to him and Steve who helped finalize the deal. The whole deal was a pleasure.

Jim

8 de jul. de 2015

I was able to receive the service the same day I came in to the dealership to schedule it, which I greatly appreciated.

Stephanie

7 de jul. de 2015

Todd was amazing to work with. We had walked in back in March/April to get some information, and I had asked a few questions since then. He answered everything and gave us all the time we needed. They were not pushy, and really listened to what we were looking for. I would highly recommend them to anyone looking for a new vehicle.

Joanne

7 de jul. de 2015

Bob Corey was an excellent sales person and took the time to explain everything to me. Large selection of vehicles and the facility was very clean.

Melissa

7 de jul. de 2015

Bobby did a great job making sure we found the right car. We had an idea of the model, but he tailored the experience and car purchase to what fit our budget as well as our needs. We're loyal Quirk customers and experiences like these are why we continue to return and recommend our friends to go there as well.

Ashley

6 de jul. de 2015

This was the best experience I've received getting a new vehicle. I've gone elsewhere before, but everyone at quirk was great and they make getting a car stress free.

Brent

1 de jul. de 2015

Jack Curtain was excellent, very thorough in going over the new Acadia I am going to lease. It's my 3rd brand new vehicle I've bought from him in less than 3 yrs and I'll be continuing doing business with Jack and Quick GMC in the future. Thank you

Andreah5

30 de jun. de 2015

Me and my wife Worked with Andrew Neville he was not pushy what so ever and very professional. Mike p the manager was very nice. We love aloud new can and will definitely go back to quirk.

Carol

29 de jun. de 2015

I have had nothing but great experiences every time I go to Quirk. The Service Writer - Tanya goes out of her way to make me feel very comfortable.

Christopher

29 de jun. de 2015

The service was great I do have to say that my contact for service is Tanya and she is pleasant and knowledgeable. Tanya gets back to me when she says she is going to and worked with me to make sure I was getting the proper care on the vehicle and I understood the options. She makes the experience at Quirk great.

Randall

26 de jun. de 2015

Working with Dawn Marie is always a pleasure. She is always very professional and knowledgeable. I can't wait to go back just to be able to deal with her again.

Joyce

26 de jun. de 2015

Even though my car should of never broke down being 2 years old And needed this much maintence. I was very happy with Quirk they offered me a loaner and kept me up to date on car status

John

25 de jun. de 2015

As a courtesy, you might provide a car wash. Liberty Buick in Glendale, AZ does this for their customers. I spend five months in AZ the rest in NH.

Paulwit1

24 de jun. de 2015

Received a call 4 times from the same number within one minute. Thinking it was an emergency, I stopped everything I was doing and called the number. The call was answered and no one spoke. I hung up and checked that my family was safe and not involved in an emergency. I tried the number a bit later and Quirk answered. I asked why I was called 4 times within a minute. The response was, I don't know but probably to tell you that your car was ready. I was annoyed. I asked that the service manager (Sean) meet me in 5 to 7 minutes at the service department. They responded OK will do. I got there 6 minutes later and told them who I was and to give my Wife the car and I will talk with Sean. The adviser started ignoring my Wife and spoke to me with excuses and I asked if she was Sean, No she responded so I asked her to check my Wife out so she can leave and where is Sean. She responded in the other building. I asked to get him. She checked out my Wife and called Sean and told him "He is here and wants to see you" I waited, which is what I was trying to avoid in the first place. I waited longer and I could not wait any more. I asked for the GM's name an the adviser did not know. I went to another desk and got Michael's (the GM) information and left.I called Michael and he was not there. I will call him 06/25/2015. I will let you know how it goes. As I was getting into my car the adviser told me that he was coming now to which I responded it was too late I had to go. I was made to think, if but for 10 minutes, their was an emergency in my family due to the poor customer service of a dealership.

David

23 de jun. de 2015

I was referred by my mechanic who said that he had gotten nothing but positive remarks from other people he had sent to Quirk GMC. The repair needed was beyond his scope. The service rep/reception lady was great. Work was done in a timely manner. Great job!

Robert

22 de jun. de 2015

Fixed the problem, to my knowledge. Called to notify me that it would be there an additional day because another part needed to be ordered. Was ready the next day as promised.

Susan

21 de jun. de 2015

My Experience was excellent. My salesperson was informative and pleasant to work with. I would return to Quirk for my next car purchase.

Keri-Lynn

16 de jun. de 2015

Everyone that I dealt with at Quirk was great only had one disappointment. There was a miscommunication with the features of the Acadia that I took delivery of but overall I am very pleased with the service I received. Thank you Quirk!

Kara

16 de jun. de 2015

Very easy end to end process. As I mentioned to the team at Quirk, this was (by far) my easiest experience I have ever had making the purchase of a vehicle. "Ease of doing business with" is something that is known in the auto dealerships are generally known for, but you guys nailed it.

Joe

15 de jun. de 2015

I have been using Quirk exclusivly since purchasing truck from them nothing negative to say happy with everything so far keep up good work

Vincent

10 de jun. de 2015

Todd was great. He was straight up w/ me & ultimately we worked out a deal. Also, Kristina in Internet sales helped me along as well. Thank you

Judy

8 de jun. de 2015

Our experience was very pleasant. No one was pushy and listened to our needs. They made everything easy an smooth from financing to pick up of new vehicle.

Sol

7 de jun. de 2015

Andrew Neville was wonderful. We had no intention of buying a car during our visit. However, his courtesy, patience, and knowledge really helped us make up our decision. Thanks again.

Richard

3 de jun. de 2015

I had a very straight forward and comfortable experience dealing with the guys at Quirk GMC. I would be happy to recommend them to others and would not hesitate in doing business with them in the future.

Christine

3 de jun. de 2015

When my wife and I walked in our salesman tod shimp,listened to our wants and needs and they all came true and more,no games total honesty from start to finish,thanks guys.

Robert

2 de jun. de 2015

Excellent service from the General Manager to each of the sales personnel. We will definitely come back to Quirk in the future and we have already referred them to other buyer's.

Lafrances

30 de may. de 2015

Jack was awesome he gives you lots of opposition to choose from I would recommend him to anyone I know

Ronald

28 de may. de 2015

Over all it was a good experience, very professional and friendly personnel, my Service Advisor Chris was on tap of things, good job guys.

Robert

28 de may. de 2015

The people are friendly and courteous. They go out of their way to make my appointment times work for me. And the service has always been fast and done right.

Peter

27 de may. de 2015

I really appreciate the sales tactics of the Quirk sales team. I have been shopping for a good year or so for my truck. I have been to multiple dealerships to feel out the sales team. Mike and Bob treated me like family and never pressured me to purchase which was very important to me. I even when to Quirk Chero let and was treated like garbage. Especially by the GM. Mike, on the other hand was a straightforward and honest with class and integrity. Thats for everything.

Valerie

26 de may. de 2015

Bob Corey was very patient with us! He was knowledgeable and really wanted to make things work for us. Ryan was also patient in explaining the financial piece to us. We were there for 5 hours and everyone made it a pleasant experience.

Francine

21 de may. de 2015

Out of all the dealerships I've been to over the years, Quirk GMC has to be the most family friendly! Everyone was so welcoming, helpful, honest and professional! I would refer anyone I know to go!

Ashley

21 de may. de 2015

Amazing service! Todd was very professional. I would refer friends/family to Quirk without hesitation. Looking forward to future business with Quirk.

William

16 de may. de 2015

Great bunch of people! Very well informed polite and understanding sales staff and repair shop. I will purchase another GMC at this dealership:)

Jacqueline

12 de may. de 2015

I love this dealership!! I had messed up the appointment date and came a week early. They didn't even blink and took my vehicle regardless. Thank you SO MUCH... I would recommend them to everybody I know.. Jackie Mansfield

Michael

11 de may. de 2015

the tech. was great Chris, was able to get my GMC pick service done the best time for me order floor mats for me, went out to the parking lot to change my wipers, I forgot to tell him I wanted them changed until I was checking out just great

Daniel

11 de may. de 2015

I always go to Fred Parisi, as my service manager. I find that he is more customer oriented, & always ready to please. The work done on my vehicle, was more than satisfying.

Kacie

11 de may. de 2015

My experience was great!! I got a lot of information. And left with a new lease. very happy with my purchase!!! Joao Lopes was so helpful and salesman!!!

Francine

6 de may. de 2015

Everyone was courteous and friendly. I did not give an excellent rating because there was one thing that I said was a problem and I was told it was not a problem with the vehicle but I have yet to confirm. I was told by the other source that it was an issue with the vehicle.

Christine

6 de may. de 2015

I like coming to Quirk Buick. They are extremely professional. They always fix my car in a timely manner. They have great mechanics that know what they are doing. It's difficult finding a good quality garage to go to for your vehicles needs.

Karen

6 de may. de 2015

There have been many good experiences at the Manchester, NH dealership, from purchasing my car to the service that has been done to my vehicle.

Andrew

5 de may. de 2015

John And mike were a great help in helping me find exactly what I was looking for and working a very fair deal.

Krissy

3 de may. de 2015

The best care buying experience I have ever had. I was in for an oil change, all my fluids were topped off, my front rugs were vacuumed. I felt that they really cared and took the time with my vehicle. I only go in about 2 times a year with the small amount of miles put on my vehicle but my salesman and my finance manager remember me. And it's not that I am on the books and they give them a heads up as I just drop in at times and as soon as I walk through the door, my salesman addresses me by name (it was 2013 that I got my vehicle).

Renee

1 de may. de 2015

This will be the 2nd car that I bought here and both experiences have been wonderful. Our Sales Person, John Lopez went above and beyond in every aspect.

Judy

27 de abr. de 2015

Your sales staff and everyone associated with the purchase of my new car were wonderful, attentive, and actually seemed to care about our needs.

TG2015

23 de abr. de 2015

I purchased a vehicle in February and I am completely dissatisfied with the finance department. I was told by Steve that Quirk would be registering my vehicle and sending the plates to me. They "guestimated" what the registration fee would be and told me I would receive a check for the difference. I did not request this option and have no idea why the dealer does so. They seem completely unorganized and are unable to do this task . They did not get the plates to me in a timely manner and I have called on the status of the refund check 5 TIMES and have been blown off by Steve 4 or the 5 times I called telling me he just needs a few more minutes to figure it out. I also insisted on speaking to his manager and of course the manager just stepped out of his office and he would call me right back......Still waiting. Oh wait, just got a call from Steve that my check is in the mail. Pretty pathetic customer service.

Lucy

22 de abr. de 2015

I needed my GMC Acadia liftgate repaired and Tanya of the GMC service team was able to confirm my warranty benefit and get me scheduled right away for the repair. Jeff the shuttle driver gave me a ride from the dealership to work and picked me up from work and returned me to the dealership when my vehicle repair was complete. They give fantastic customer service! Oh, and my car is working great!

Melissa

21 de abr. de 2015

I just bought a car and after a day started hearing a weird vibration. Service got me right in and found the issue immediately and fixed it.

Scott

21 de abr. de 2015

It was the most painless vehicle purchasing experience ever. Everyone one I dealt with was very pleasant and seemed genuinely happy to help me. My salesman John Curtin was awesome...he went above and beyond to make sure I got the truck I really wanted. I would and have refer to Quirk and to ask for John Curtin.

Shannon

20 de abr. de 2015

Working with Bob Corey was a pleasure I felt that I got a fair deal. The whole process was fast, and stress free.

Charles

20 de abr. de 2015

As always the staff and service were excellent. I have had my 2012 GMC Terrain serviced at Quirk since purchasing it and will continue to do so as long as I own my vehicle. I will most likely be purchasing a new vehicle next year and will most definitely look at Quirck again.

Nancy

20 de abr. de 2015

tHIS WAS MY VERY FIRST TIME serviceing a vehicle in my life. Always had pre-owned as my husband was a mechanic with his own business. Tanya was very pleasant and helpful. The wait was a little longer then I expected but that was ok.l

William

18 de abr. de 2015

Great service as usual...Got me in before my app. and was out in less then a hr...Service girl was very friendly and made me comfortable...Great Place !!!!

Abul

9 de abr. de 2015

my sales contact Andrew was great. The whole team and Mike the Boss was great. no pressure sales, great on trade in appraisal. over all great experience.

James

8 de abr. de 2015

My experience at Quirk GMC could not have been any better. I spent time with 3 personnel there, 70% Mr. Lopes, 20% Mr. Boulter, and 10% Mr. Dailey. Everyone was a pleasure to work with. Further, Mr. Lopes should get a "gold star". He was extremely knowledgeable about the product he was selling and is very much a people person. Don't let that statement take any credit away from the others, its more that I worked with Mr. Lopes predominantly. I came into the dealer with my guard up thinking I was going to be hassled, pressured, etc. It did not take long to realize that was not the case. Thanks gentlemen for making this a low-stress and hassle free experience.... and of course helping me get a great deal!

Cheryl

7 de abr. de 2015

Tanya is an asset to the dealership. As a customer of the new 2015 Yukon Denali I am VERY happy with service thus far. We have already had to see service a few times and she has been excellent.

Richard

6 de abr. de 2015

Dawn Marie and Tim were just great. Had a recall that hadn't been official recalled but I had my letter from Buick and they both worked with me to get my HDM (Headlight driver Module) repair done ASAP. It's a very important item since I work nights and really do need my headlights.Thanks again.

Dale

2 de abr. de 2015

Within a very short time frame Mike P and John G were able to listen to our needs, wants, and budget concerns and fit us into the vehicle we were looking for in a no-pressure scenario. I will rave to friends and family about the positive experience we had and look forward to sending more business to the dealership. Excellent job guys!

Michael

31 de mar. de 2015

Very pleasant experience, the Salesperson was extremely helpful and knowledgeable. Both my wife and I commented that this was the best experience ever in purchasing a vehicle.

Helen

31 de mar. de 2015

Took my son out to look for his first car. Our salesman, John Gilman, was outstanding. He was first an educator. He answered questioned all our questions without any runaround and he answered questions we didn't think to ask. There was zero pressure to buy. I would recommend him and this dealership to anyone looking to buy a car. Will absolutely go back again when we are in the market for our own car.

Paul

30 de mar. de 2015

service was 3/28/15. Was asked when I arrived if I wished April state inspection done while I was there; I answered affirmative but inspection wasn't done (didn't realize this until I was already back home). Was told this routine service "will be about an hour" and actually took a little over an hour and a half.

Adam

30 de mar. de 2015

We had visited many dealerships in our search for a vehicle and our experience at your dealership far exceeded our expectations! Andrew was a breath of fresh air; very knowledgable, currtious, and positive. We will buy many cars from Andrew in the future.

Janna

30 de mar. de 2015

My experience with Quirk was excellent. I initially talked to Ryan, then met with Todd, Mike and Steve. All of these gentlemen went out the their way to find a vehicle for me, with incentives that I could not refuse. Todd was the best sales representative that I have met to date. He presented my options to me but never once made me feel like I was being pushed in any direction. I will return in the future to purchase my next vehicle and I will be recommending Quirk to all who ask my advice.

Jennifer

27 de mar. de 2015

My experience was the best I've ever had at a car dealership. My salesman John Gilman really listened to what I wanted and what I could pay.Everyone I dealt with was very friendly and helpful.

Mjfeller

18 de mar. de 2015

Bob Corey was great to work with - no sales pressure, straight forward and very pleasant. Overall, a wonderful buying experience and would recommend Bob & Quirk to all!

Jcox15

6 de mar. de 2015

typically car buying is a nightmare but Quirk made purchasing my new vehicle painless. John was great to work with and very professional. I was under a time constraint and they worked diligently to ensure that the process was completed quickly. Would definitely recommend Quirk GMC

Sonya

26 de feb. de 2015

I purchased a 2015 GMC Canyon today at the Quirk dealership in Manchester NH. My salesman was Ryan Boulter. Thanks to Ryan, he made my auto buying experience a very pleasant one. He was very professional, courteous, knowledgeable and friendly. There wasn't a moment that I felt pressured or rushed to make any decisions. The purchase price was very fair and Ryan went over and above to find every discount and rebate that I qualified for. The bottom line is this. . . . Ryan worked hard on my behalf, and I sincerely appreciated his effort. This was a great customer experience. Quirk is fortunate to have such a wonderful person in their employ. Thank you Ryan!

djsmith7

24 de feb. de 2015

The Salesperson as well as the associated Sales and Management Personnel were all extremely helpful in working out a deal that was mutually beneficial to us all. We look forward to this relationship blossoming throughout the coming years.

coopa333

17 de ene. de 2015

We were in the market for a SUV. After visiting several dealers in Mass a family friend recommended going to Quirk GMC in Manchester, and to ask for John Gilman. Right after walking in the door we were greeted by John. I explained to him my situation with my current car, and where I would like to be. We talked and decided on a vehicle that may work for us, and decided to run some numbers. Quirk gave me the most money for my trade in. John and his team didn't play any games with us, they were able to get us where we wanted to be. Shopping for a new car with a 1 year old poses its own challenge. The entire sales team was great. They all interacted with my son keeping him entertained. We signed all the papers that night and Quirk was able to get my car registered in Mass, I was able to pick up the vehicle the next day. That day John kept me constantly updated, and he assured me my car would be ready. They cleaned and parked my car right out front away from all other cars. The car looked even better that night, I couldn't believe that was the car. I highly recommend going to Quirk GMC in Manchester and ask for John Gilman.

Pistol

22 de dic. de 2014

I hate to write this about this dealership because I was told this was the place to by a truck. Maybe if your buying a huge fleet they take better care of you. From the start of the purchase the lies started. This truck I bought had and electric start in it prior to me buying it. It was a factory one so it came with it new. When I bought it the salesmen said that I cold do it through onstar. Come to find out now that it is winter the remote start has to be enabled threw the dealer and that will cost around 350.00. Funny cause I found the prior owner and he said he had it on his fob. QuirK takes the fobs off and puts older ones on so they can charge you again. Customers could really never know unless you have the original window sticker. Plus to top it off you get no follow up. No full tank of gas not even a half tank. This place promises but fails to deliver.

rogers53

15 de dic. de 2014

I would like to thank our salesman Bob Corey for the most upfront and friendly car buying experience we have ever had. We have had our GMC TERRAIN since March and it has been awesome. Then, comes the service department. Tanya Moran makes you feel like family. Not very often your treated with smiling faces.So there's no place like Quirk Buick in Manchester N.H.

fran.cross.98

9 de dic. de 2014

My husband &I went to Quirk Buick GMC Dec 8th. Treated with friendly ,excellent service.service needed was done the same day .awesome!We hadn't had an appt . And because we were experiencing an engine light problem Tanya took care of getting us in the same day. She was very efficient and friendly.we chose to wait while car was checked .we were impressed with the care that Tanya gave us. We definitely would recommend anyone to come to this dealership. We will be returning for service soon. We appreciated the friendly atmosphere here.

matmccabe

9 de dic. de 2014

My GMC trucks warranty expired about two months ago and the dreaded check engine light came on right before a big road trip. Tanya got me right in and did a free diagnostic check. My worries were alleviatedThanks againmat

laking

24 de nov. de 2014

I brought my Buick Enclave in with no appointment, they got it in right away and took care of all of my concerns. I was back on my way in no time, I was treated like I was the most important customer that had. Thank you!

Phil McCrackin

24 de nov. de 2014

Show room and waiting area are very nice. Employees are nice and courteous. Shuttle service is available to go to the mall or somewhere close, although I did not use this service.

Aimeemccue

17 de nov. de 2014

Brought in my car for service - I know nothing about cars, only knew it wasn't right - and it was taken care of piece of cake. Very pleasant and helpful. I'll certainly go back, if needed.

Lee Garn

17 de nov. de 2014

While out diving with my 2 young children my car started making noises and shuddering. I called mike in service and asked him if he could squeeze me in. He told me to bring it right in. They diagnosed the repair and got me out in rental. It really saved my day. I'm so thankful there are still people that care! I have been spreading the word how great this service department is!

SMT1230

31 de oct. de 2014

My husband and I had been searching for a new truck and we able to locate exactly what we were looking for at Quirk. We showed up early on a Sunday morning planning to only test drive it because we wanted to see if we liked the 2500 diesel. We were greeted by the general manager Mike who immediately brought us out to the truck we were looking for. He showed us all the features and explained everything about it. He simply provided us with the information we were looking for. We had such a good experience that we decided to work numbers with him. Again, I was expecting the dog and pony show. But Mike gave us a more than fair number the first time around, which coupled with the pleasant test drive, compelled us to purchase the vehicle. We couldn't be happier with our new truck and our experience at Quirk. We will definitely be sending our friends and family there as well as purchasing our future vehicles from them!

Michelle Lamy

27 de oct. de 2014

I would highly recommend this dealership. I just bought my second brand new car from quirk dealership. They are fast efficient and super nice. Amazing experience thank you!

BillBerg1

20 de oct. de 2014

Great experience. Mike Durkee made listened to my concerns and gave me options for the tires that I purchased. Everything was done in a professional manner. Would definitely return for future service.

winston961

10 de oct. de 2014

Best vehicle buying experience of my life. No pressure or games involved, just down to Earth people. I really appreciate the honesty from Todd Schimp.Thanks for everything!!!!

clessard

4 de oct. de 2014

Brought my vehicle for a repair that was not scheduled. They got me in with no appointment and had my vehicle out the same day. They also offered me a rental car while my vehicle was serviced so I could get around. Thank you for all of your help.

2014 Sierra

25 de sep. de 2014

My local dealership was unable to diagnose an annoying sound, so I tried Quirk Whom I had done business with in 1995. The service representative was familiar with my issue and diagnosed it before the vehicle was put on a lift. What a difference in both attitude and experience. this was an hour and a half trip one way, and worth every mile. Quirk has earned my loyalty! The purchase of which I wrote of was a 1995 pickup that I drove for twelve years, and had 188000 miles on it, It was still very nice when I parted with it! I thought buying local would be a good Idea, I was wrong, Quirk GMC is worth the trip! Thank you Mr. Quirk.

bangelini

8 de mar. de 2014

I leased a GMC Terrain in December 2012 for my son from another dealership. My son loves his car so we decided to look at another Terrain for our other son. Quirk lied to us about the lease quote via email to just get us in the door. We have the quote in writing but did not honor the written quote when we visited the dealership. Their staff right up to the GM, who I got involved, are very shady and deceiving characters. Since they lied to us we lost out on a Terrain (our color choice) from another dealership. Therefore, we leased a competitors vehicle.

wreval

8 de nov. de 2013

I had a very plesant experience during the purchase of my truck. Adriano was, by far, the most knowledgeable vehicle sales person that I have ever worked with. The whole truck buying experience was painless.

twinsnascar

30 de oct. de 2013

This dealership and employees by far is the best around!!! We bought a GMC Terrain back in April and it was the best experience. The sales associates are not pushy and are very professional. I will definitely be referring family and friends. We look forward to purchasing another vehicle in the future. Thank you Mike for your time and hard work.

Rodbernice

6 de may. de 2013

Buying vehicles over my many years above ground I found this to be one of the most friendly and proffiecent dealerships. Made the unpleasant process of losing money easy , hats off to Mike and Addrianna. ( sorry if I misspelled ). Would recommend I give a 5 or great!

edinitto

5 de mar. de 2013

Nick and Adriano were wonderful to work with. My less-than-stellar experience at a competing GMC dealership brought me to Quirk as I had my heart set on an Acadia. Nick and Adriano brought me every Acadia on the lot that met my criteria, were clear on the options, and didn't try to pressure me in any way. I found the Acadia that was the best fit for me, and they stayed late to make the deal and close my financing so everything would be ready the next morning. Finding a dealership that cuts through the BS, has an unbeatable selection and a friendly team was so refreshing. It was especially helpful as my husband and I were trying to work around two young children at home so finding a team that was willing to work around our scheduled/child-free availability was very helpful. I was very happy with my experience at Quirk and plan to transition my husband into a GMC truck over time as well so our driveway is full of Quirk vehicles. : )

tonyhartnett

18 de feb. de 2013

Great service on 2008 Cadillac SRX purchase. Friendly, courteous, professional. Stefanie and Chris made my family feel comfortable with no pressure to buy. Highly recommended ! regards, Tony and family

Polly7

1 de feb. de 2013

John Gilman went far and beyond expectation as we could not complete all the necssary papers, etc that evening, he came in on his day off, Tuesday January 29th. John wss very accomodating, explained everything we asked of him. Over the next few days we had other questions about the vehicle and when we drove up, John was there to help us. I would in the future go back to GMC and have John be out dealer.

Mherald

31 de ene. de 2013

John's no pressure way of sales what greatly appreciated being in sales myself. Mike made time to call me at home and review all my financing options and made everything crystal clear. I would recommend Quirk to all of my friends and family due to these two employees. Thank you for making this purchase the easiest ever out of the 6 new vehicles that I have bought!

heidisgr88

21 de ene. de 2013

My car buying experience at Quirk Buick GMC was the best experience I've ever had for several reasons:The team involved in my search for a great quality, affordable vehicle are the best I have ever had the privelegde of interacting with. Very professional and laid-back. Nick arranged the best financing option for my needs. Vic is the best salesperson one could ever hope for.I am now, already a loyal GM customer as the Buick Verano tops any of the vehicles I've owned in the past i.e. Honda, Toyota and most recently Subaru.The dealership itself is warm and inviting and very welcoming.I will recommend Quirk Buick/GMC to anyone I come in contact with that is looking to get into a new or used vehicle.Thank you so much Nick and Vic and also Giacomo Gagnon!!! You are the best team ever!

katc0328

3 de dic. de 2012

Stopped in just to see what they could do for me, fell in love with the Terrain I test drove, and went home with it that night. A pleasure to work with Ryan who was very professional.

HOWESF

13 de ago. de 2012

GREAT INVENTORY OF VEHICLES & PARTS. SALES DEPT GAVE 110%. EVEN GAVE ME LUNCH WHILE TRUCK WAS BEING ACCESORIZED. (ALL PARTS IN STOCK) DEAL WAS COMPLETED THAT DAY. (THAT MAENS ALOT SEEING I LIVE 1 HOUR AWAY)

cmoure10

27 de jul. de 2012

I really wanted a GMC Acadia, and I looked at various dealerships, although I live in MA I thought I would venture up to NH. I initially spoke with Bethany she was very friendly and assured me that it would be worth my time. I met with Victor when I arrived they had the car that I wanted I test drove it I loved it, and Victor help to make it happen along with JP. When I came in to do all the paper I met Mike and he explained every. All in all it was a great experience.

Jalbs

19 de jul. de 2012

We were very pleased with Jason, he was polite, not pushy, had a great attitude, very friendly, answered all our questions and best of all we are pleased with the car he has sold us....

billmc75

31 de may. de 2012

Just another great experience dealing with Quirk Buick in Manchester NHJack Curtin and his team made us feel at home through the whole process.Jack made a personal delivery to get my old registration back to me so I could do a plate transfer to my new Buick.You need to experience the difference.

nithunithinsnp

23 de may. de 2012

Had very nice experience and was able to negotiate a good deal for Buick Verona fully loaded. I was really pleased with the service and i went for a test drive, liked the car got the car within 2hours with all the papers works done by John and Alison - i never had such good relaxed experience while spending a lot of money

lorrie.rudis

14 de may. de 2012

I am the type of person that "hates" to shop/purchase a car. JP made it a pleasant experience, and I love my new car!!!.

Love it or leave it

9 de abr. de 2012

I purchased my new 2012 Yukon Denali from Bethany Juneau... What a wonderful experience I had everyone was so friendly especially Bethany the Business Development Manager I talked with her on the phone and she gave me all the information I would need to make the best informed decision before I came in. Once I got there I was greeted by a very warm crew even the ones that were with customers stopped to say hi and greet me. Everyone else was busy so Bethany took time out of her schedule to assist me in test driving and finding the exact vehicle I wanted and guess what she doesn't even sell vehicles lol but she was happy to assist me with any questions I had. No pressure at all from Bethany or any one else they wanted to make sure I was making the right decision because this was a big investment. Plain and simple this is the best dealership that I have ever been too and it was a pleasure to work with Bethany! She still follows up with me almost every month to make sure I don't have any questions or concerns and to make sure I am happy.. Wow what a different atmosphere at Quirk Buick/GMC. If you like high pressure sales tactics and unfriendly people go somewheres else because you will not find it at Quirk if you want to feel comfortable without high sales pressure and tactics then go to Quirk Buick/GMC you won't be disappointed! ..... And ask to Bethany when you call!

mjacquet

7 de abr. de 2012

My experience was great and and it was the most painless car buying experience to date. In the past at other dealerships, it has always taken many hours to complete the process, but Quirk was on top of everything and it was clear they worked hard for us. My only complaint is one of the young salemen was not as professional as I would have hoped, but Quirk as a whole, especially the GM and sales manager, exceeded my expectations!

MEDUSMC

2 de abr. de 2012

I WAS VERY PLEASED WITH MY VISIT TO THE SERVICE DEPT! THE STAFF WAS WARM, INVITING AND INFORMATIVE WITH THE QUESTIONS I HAD FOR THE MAINTAINANCE OF MY BUICK! THE NEW DRIVE-IN AREA IS VERY CONVENIENT AND FAST. I TRUST THE STAFF AT QUIRK AT KEEPING MY CAR RUNNING LIKE NEW! THANK YOU!

Sully010202

19 de mar. de 2012

Our experience was great! At this time our financial situation is not ideal, but we were treated with respect and it was greatly appereciated! The staff members that assisted us were courteous and extremely helpful.

MHask830

2 de mar. de 2012

I agonized over purchasing a new car for awhile. The reason was I always felt pressured into making a deal I was not totally comfortable with and ended up with buyers remorse. This was NOT the case with Quirk GMC. From the moment I walked in the door and was greeted by John Taylor, I felt totally at ease. He is a real down to earth person who made me feel very comfortable right off the bat. He spent a lot of time showing me the vehicle I was interested in and discussing the bottom line pricing on the vehicle. I did leave and check out another large local dealership to see how they compared to Quirk. The bottomline price at Quirk was actually a little better and I really felt more at ease at Quirk. I went back to the dealership and went over the numbers one more time. The sales manager, John Hocking, was able to get me an even better deal than we first discussed as their were additional discounts he located for me (Presidents Day Specials). The price that he offered me on my trade in was actually better than I had expected. This was the first time I ever dealt with a Sales manager who did not leave me feeling pressured and uncomfortable. I ended up getting a new GMC Terrain for the price I wanted and in the color I wanted. I would not hesitate to recommend this dealership to anyone looking for a new/used vehicle in a no pressure environment.

heatherm47

29 de feb. de 2012

The Buick Regal is a sweet car. Nice ride and amenities. It was Kyle's first day and he was attentive and answered all our questions, or found out the ones he didn't know. JP did a great job in working with us on the pricing to be competitive with other brands we were looking at. Everyone at the dealership was helpful and attentive and the selection of vehicles was terrific.

crybaby30

11 de feb. de 2012

I first went to the Quirk website and fell in love right away with a 2007 Jeep Compass. I contacted John Hocking to see if I could come in and see the Jeep ASAP.. He had me come in the next day and I took a test drive. I was so impressed with how nice the Jeep looked for being used. I was treated so well as soon as I walked through the front doors of the dealership. I was able to buy the Jeep within a week, and it was very painless. Shawn and John were VERY helpful with getting everything situated with my old car loan, and handing over my keys:) Thank you so much Quirk!!!! Your excellent customer service will be highly reccommended by me to my friends and family!!Beth Desmarais

Dan Wells

17 de ene. de 2012

From the moment I walked into the Buick showroom at Quirk Buick I realized it was not like dealerships I visited in the past. I was immediately welcomed by a salesman by the name of John Taylor (JT) who encouraged me to take my time as I viewed the best of what Buick had to offer. At no time did I feel any sales pressure and JT made himself available to answer all my questions. I took a Lacrosse for a test ride and was so impressed with the vehicle that I decided to purchase the car. I've had bad experiences in the past purchasing cars from other dealers, so I wasn't sure what to expect when it was time to make a deal. JT called in the Sales Manager (Steve) and the two of them put a deal together that I couldn't pass up. This was by far, the best experience I have ever had at a car dealership. I picked up the car a couple days later and it was stunning! It was completely detailed and looked awesome! I've owned it for about three weeks now and JT has called at least 3 times to follow-up to make sure everything is going well with the new car....now that's impressive. I feel like I'm dealing with a friend more than a car dealership. I would highly recommend visiting and purchasing a new vehicle from Quirk Buick / GMC in Manchester, NH and ask for John Taylor (JT) when you do. You won't be disappointed.

j111490

26 de nov. de 2011

I was amazed when I say this was unlike any dealership experience that I've encountered. There was no pressure to purchase a vehicle and I was able to take my time with the purchasing decision. Everyone one I dealt with treated me with respect and decency. I know that this may seem like something obvious that a customer should get but that was not the case at other dealerships. The staff members that I had the pleasure of doing business with are absolutely fantastic. Suffice to say I'm loving my Buick Regal Turbo!!!

ericb0021

9 de ago. de 2011

I have been in need of a new vehicle for some time now. I was hesitant to get into the car buying process because it can be a very intimidating experience for someone who has not done it before. On a recommendation of a close friend, I decided it was finally time and they mentioned Quirk GMC of Manchester. Throughout the entire process I can not imagine being more comfortable and at ease despite my previous hesitations. Both Mike and John went above and beyond any expectations I could have ever had. They were courteous, polite, informative, and patient. The car is great, but the experience of purchasing my first vehicle from these two Quirk employees is what really put it on the top, and the lastly impression they have made will keep me going back to Quirk GMC for all my car buying needs.

WILLMORE

27 de jun. de 2011

JOHN CHARRON IS AN EXEMPLARY SALESPERSON; THOUGH I DID NOT PURCHASE A VEHICLE, HE IS ONE REASON I WOULD COME BACK TO CONSIDER A NEW VEHICLE PURCHASE FROM.

asalemdmd

10 de may. de 2011

I bought a brand new sierra 2500 from Dany . He and his manager Tony bent over backwards to make sure I got the best trade in value giving me WAY over book value . Just when i thought the deal could nt get any sweeter I pretended to go over to the chevy dealer and the manager gave me an extra 1500$. I then asked for a commercial rebate and OMG they gave me another 1500$!!! I thought for sure i died and went to car deal heaven . Thanks again Dany and Tony !! Adam the Dentist

chev11

5 de may. de 2011

The people here are friendly and courteous.No high pressure sales,no nonsense.They didwhat they said they they would do and it was done in a reasonable amount of time.I believe I was the one pressuring them. My daughter also made apurchase at quirk and she has the same opinion as I do. Good luck

Tanker

17 de abr. de 2011

We went in looking for a used car, then they reviewed options with us and really listened to our needs and concerns. We decided that leasing a car was the best option. We left with a GMC Terrain, and we love it. Leroy explained all the options on the vehicle and was very helpful. We traded in our old vehicle and left we got a very fair price and we are happy with the lease aggreement.We would recommend Quirk to friends and family. We felt No pressure what so ever, and felt they listened to our needs.

pixieeyes

16 de abr. de 2011

At first, I was pleased with my experience. Then I got called back to re-sign paperwork. This seems to be the "trick" of this dealership. Everything goes really well and then you get a call a day or two later saying that something happened with the bank and you have to re-sign papers with a different bank. When you go back in, you expect things to be the same on the paperwork except for the one change that was mentioned over the phone. Well, they are not and if you are in a rush and don't pay attention you will end up with a higher loan amount then what you had agreed to the first time. You could end up paying a loan that is hundreds to thousands of dollars more and they stretch the term out to make the payment close enough that you don't go digging into the contract. Buyer beware! ALWAYS look at EVERY number on the contract, even if you are just going to re-sign the laon with another bank. Be very careful, or you too could get threatened with a lawsuit when you dispute the up charge. Also, get a copy of all paperwork BEFORE they take it away from you. The document you sigh with your "offer" and that they agree to, will disappear when they bring back the contract for you to sign with different amount on it. You will never see it again if you don't take a picture wit hyour phone or get a copy and when the time comes for you to prove your case, you will be left with nothing.

pixieeyes

4 de abr. de 2011

The dealership is very clean and the salesman was friendly, not pushy. This was my second purchase from a Quirk dealership and I am happy with the experience they provide. They respected that I did not have a whole lot of time left once I made the decision to buy and rushed as fast as they could to get me out of there and still have time to spend with my friends.

brian.lessard

31 de mar. de 2011

It all started with a polite inquiry for some brochures. I received a reply from John Elsten at the dealership where he told me he was putting the brochures in the mail that morning. I found out later that GM no longer prints brochures. The fact that I was told a bold lie within my first two sentences of interaction with Quirk GMC/Buick, should give you an idea of how the rest of this review is going to go.After receiving some email flyers with links to broken webpages (I guess this is what passes for brochures these days), I decided to seriously consider purchasing a Buick Enclave and decided to test drive one over the weekend. Sometime before that though, I received a message on my voicemail from Groves regarding a used PT cruiser with no backseat that he thinks I would be very interested in. Apparently, after inquiring about 7 passenger SUV's, Groves immediately thought of me when he found a two-seat pseudo-sedan.Nothing so far is show-stopping, of course. At worst, it's just sloppy business. I test drove the car, liked it, but decided to keep looking around in hopes of finding a color combination I preferred. I asked when they might receive new vehicles in, and John told me that he did not know.The next day, a slew of new Enclaves appeared in Quirk's online inventory. Surely these were not a surprise. I don't believe that no one at the dealership knows what new inventory will be arriving and when. If they had bothered to answer my inquiry truthfully, and made an attempt to find out when the car I wanted would be available, alot of this frustration could have been avoided.I sent an email inquiring about the car that I wanted. I referenced a stock number and noted the color and trim information. I asked that they contact me via email, or wait until I would be available by phone a few hours later. About twenty minutes later (while I was still at work), I got a phone call from Steve discussing specific numbers of a deal.He told me that he had the car that I wanted in stock, and that he could give me a great price if I can close the deal by the end of the month.After that, we started discussing some specific numbers. The MSRP that he quoted just a tiny bit off from what I found online. After questioning this, I found out that we were not even discussing the car I wanted. Even though I had referenced a dealer's stock number and noted the color and options in my inquiry, I was being offered a deal on a completely different car!Further probing revealed that the car I wanted had not actually arrived at the dealership yet. I was willing to wait. It was March 29th, and Buick's rebates and incentive offers were good until May 2nd. I had time to wait. However, finding the exact color combination I wanted was proving difficult and I understand the dealership wants to make deals sooner to pad their month.After some phone calls on Tuesday afternoon I was told that someone would "go and get" the car and I was congratulated on my new purchase. I was told that I could come in either Wednesday or Thursday to "close the deal". I guess I was naive for thinking "close the deal" and "pick up your new car" are different things. I made arrangements with a babysitter and planned to leave work early. During the day on Wednesday, I even sent an email to the dealership asking if they were able to obtain the payoff information on my trade-in. In that email I identified myself and said specifically that I planned to be there around 6:30 to "pick up a new Enclave". I even got a voice mail from Luc during the day that said that "everything was all set".When I arrived, at the specific time that had been discussed via email and phone calls, no one was there to meet me and shake my hand. I went inside, used the men's room, and then started looking around for someone to help me. After some floating around, I was introduced to Luc who immediately had me filling out forms and signing documents. I stopped and asked to see the car. I was insistent that I did not want to sign any deals until I actually saw the car. I wanted to make sure that the car I pictured in my head, was actually the car I was buying.During this time, they took my current vehicle (which they had already appraised for trade just a few days before). I saw someone get in it, drive it around the building and then park it in a different location. When I started making inquiries about where my new Buick was, and insisting that I wouldn't sign until I saw it, someone went out and moved my car again.When I was ready to leave, no one had my car keys. There was a lot of "uuhhh, I think Tony has it..." and other slimy tactics to prevent me from leaving. Finally, Steve found my car keys and brought them out to me. He wouldn't look me in the eye, he didnt' shake my hand, he didn't thank me for coming in. He handed me the key and turned around.It's obvious to me that this dealership deliberately distorted the truth and used ambiguous language to lure me into the dealership so they could pressure me to close the deal before the month ended. Based on the discussions over the phone, and the documented email correspondence, it should have been clear that I expected to drive home with a new car. They guessed (correctly, I might add) that I would not have gone to the trouble that I did to drive from Lowell to Manchester on a worknight just to fill out the paper work and meet their internal deadlines. So they only way to get me in the door, was to lie.It almost seems as if this whole experience was executed perfectly by Quirk. I mean, I used very clear language, referenced stock numbers, and was very specific in my descriptions of what I wanted, when I wanted it, and what I expected to pay. Could all four of the sales people that I talked to be that clueless? How could no one among the four of them realize that there is a big difference between a black car on your lot, and a brown one that is somewhere else?It's clear to me that this whole experience was choreographed in an attempt to pressure me into a deal I'm not comfortable with. They deliberately tried to confuse me about the numbers of the deal by switching cars. They lured me into the dealership with false hopes of driving home a new car. And then they trapped me there by constantly moving my own car and my keys.I would not buy any car from this dealership, even if they gave me another $10,000 off of the agreed price. The whole experience was slimy, and this organization cannot be trusted.Brian Lessard

happybuyer1976

16 de mar. de 2011

The biggest part of buying a new car aside from the cost, is feeling like I can trust the person I am talking to. It took me a while just to find a sales person that I could trust. I went to many dealerships and finally found Danny at Quirk, he is very knowledgeable in the field and very friendly. He got me a great deal on a new car, the service was impecable, I was made to feel like I was his only customer. He took the time to learn what it was not only that I needed but what I wanted in a new car. When making such an expensive purchase it is important that I get exactly what I want. The car was delivered quickly and with a smile! Thank you Danny for the great experience. I will certainly be sending anyone I know directly to you.

bmontoya3

10 de mar. de 2011

Jon did a great job! He was very helpful, and very knowledgeable. He did not try to rush us, and he did not try to put us into something we couldn't afford. I would highly recommend him, and I have. My brother in law used him also and he also was given a great deal! When the time comes to trade in our other vehicle, we will be going back to Jon.

tjames37

8 de mar. de 2011

I came in with low but hopeful expectations and within minutes I felt comfortable and at ease with our sales person (jonathan) He listened to what I was trying to do and took the better part of what Im sure was a busy Saturday and got me into the price I needed in a car. I know it was a challenge for jonathan and Christian but they made it happen. These guys are the best in what Ive experienced in the past and will without a doubt send my friends.

JOHNF0808

2 de mar. de 2011

Our salesman was very informative and knowledgable. This was our third Dealer we visited, the other two did not follow through with our requests or took us serious to respond back with the info we were asking for. No complaints, I would recommend Quirk Gmc to my friends.

charlessipes

27 de feb. de 2011

I called ahead and got a price quoted over the phone and to my surprise I got not only that price but an even better deal once we arrived. Went in on Saturday and drove home in my new car. Great deal and great people. Our sales guy was top notch and a very likable guy. Hey they even bought us lunch because it took a little longer than normal because it was Saturday.If you want a good deal visit Dany Elnar.

doozip

26 de feb. de 2011

I recently purchased a used 2007 Dodge Ram 2500 Mega Cab from this dealership and would like commend the staff on making this one of the best car purchases I have ever made. My salesman Jack Curtin was absolutely fantastic. He was courteous and took the time to show me all the vehicles that met my needs. He ensured that I was getting the vehicle that best suited my needs. Jack was truly a pleasure to work with and made the entire process stress free. I would also like to commend the dealership's General Manager Tony Dillberg and Finance Coordinator Mike Palmer on making the completing the transaction enjoyable and stress free. It is very rare that a person can say that buying a car is an enjoyable process but this was truly an enjoyable transaction. I am happy to refer anyone to this dealership.

rday

23 de feb. de 2011

It was a very positive experience and I would not hesitate to recommend the dealership and especially our salesman to anyone.The atmosphere was friendly and happy. I did not like the hip hop kind of music that was piped in. We also werre given extra treatment in the form of help learning how to use the snow plow.

djbreen51

23 de feb. de 2011

The process of purchasing my new Buick LaCrosse at Quirk Buick-GMC in Manchester NH was a very professional, if not cordial occasion.John Elsten, Internet maven, and Dany ElNar, sales associate, were a pleasure to deal with. No matter, make/model, price, trade-in, financing options, etc.; all was handle with candor and professionalism. I never got a sense of rushing or guiding me towards any particular vehicle; they simple laid out the facts, etc. in a friendly manner.Yes, I would buy my next car from them, as this is my third Buick, and yes, I do recommend to all, family included of course

rmdhrd

18 de feb. de 2011

Jack was great, he was honest and friendly and made my time there fly by. The customer service throughout the dealership was amazing and well worth trip. They had a great selection of vehicles and if they dont have it they will certainly go and find it. They were very straight forward regarding financing and explained everything it all in plain english so there was no lingering questions. Overall a great experience, I highly suggest you give them a visit!

lowell111

8 de feb. de 2011

My experience was excellent. Everyone was polite and responsive in a positive manner at all times. Would not hesitate to recommend them to anyone. Service was fast. They answered all my questions and more. Great inventory to choose from. I hate to car shop but this was very pleasant.

snowman2000

7 de feb. de 2011

I have been searching for a new truck for several weeks, and finally bought one from Quirk GMC in Manchester, NH. As we all know buying a car or truck is usually a painful and long process. But I have now found a salesman and dealership that have changed my view on this process. I called several dealers in the area trying to get the best price. The only dealership that would work with me was Quirk! Josh spent several days working with me via email and text message to get me the best deal. Even though I was to busy to drive to the dealership, I was still able to turn my lease in and get my new truck. This was the best experience I have had with a dealership in many years and I will being doing business again with them. If you don't want to deal with the "dog and Pony" act, this is the place. When you call, ask for Tony (I think he was the manager) or Josh P, they were great!

Jsmarch10

24 de ene. de 2011

I needed a work van for my company. I went there and met Josh. The process was quick and plesant. He found the right van and made all the arraignments for my accessories. I bought the van and had the work done. He brought it to get the accessories put it and even went to another state to have it registered. I had a great experience there and will return to see Josh for my next vehicle, as I but several a year for my company.

slick1965

9 de dic. de 2010

I bought my GMC from Quirk a few month's back,they had a great selection of truck's,I made a great deal on the truck I wanted.I had an oil change and chrome step's installed this week and Shaun in service got me in and out quickly.Overall Quirk is a GREAT place to do business.

zamiam

27 de oct. de 2010

Went to Quirk being that Saturn of Manchester had closed its doors, and of course I reside in Manchester. Feeling a bit apprehensive & not knowing what to expect, Robert & the folks at Quirk pleasantly stepped in and picked right up where Saturn left off! All my warranties and service plans still intact!! They handled everything very professionally and were committed in making me a new valued customer. I personally felt that the Service folks at Saturn were outstanding, and I was very comfortable going there. So, for those out there feeling a bit unsure by the loss of Saturn and what to do... don't hesitate in using Quirk as a viable option!

Ckelley10

26 de oct. de 2010

Mark Dipaolo was the most helpful salesmen that I've come across. He made my car-buying experience amazing and made it very stress free. I'd recommend him to any person looking for a new car. He makes sure that you're 150% happy with your purchase before you leave the lot.

darlenejmorin

19 de oct. de 2010

I wouldn't recommed buying a car from this dealer. I purchased a 2010 GMC Acadia in June. The salesman - Dave was okay, but the car was not ready when they said it would be. I did not receive a call to let me know this. I organized a ride and took half a day out of work to go pick it up. I called to say I was on my way and they inform me that it wasn't ready. Not the salesman's fault, so I figure I would give them another chance and had my first oil change done there. Bad idea - the service dept was even worse. There was a recall on the safty belt and I asked how long it would take for both - half hour for the oil change and half hour for the recall fix. 2 and a half hours later no one could help me. I asked for the manager of service and the person went to get him. As I waited 15 minutes for him to materialized, I watched 4 employees sit around doing nothing but play a video game on their work computer, two service employees and one saleman sit around and laugh and joke. Not once did anyone ask who I was waiting for. The manager had to go and get my car from the back. I asked if the oil life was re-set and was assured that it was. Two weeks later I noticed it was not, and I had 41% oil life. Should I believe it was changed or just not re-set? I had to drive back to pick up the paperwork which was never given to me and have them re-set the oil life. To top things off, I was selected for a random customer service call and spoke with a lady from Quirk HQ and have yet to received the promised call back from someone in Quirk's HQ office. Run quickly away from this dealer, in this economy they must not need the business because the employees don't really care if you come back.

ExtinctBird

18 de oct. de 2010

I was having trouble getting quality service work from the dealer that I bought my Cadillac from. Having bought from Quirk before, I was always happy with the service I had received there, so I ask the Service Manager if they were able to do warranty work on Cadillacs. He said they could, he made sure I got a service loaner, and he went with me on a test ride to see the issues I was reporting.Within 2 days, Quirk seems to have been able to resolve the biggest issue I was having. The Caddy dealer had my car for over a month for this issue, spanning at least 4 visits.The entire staff has always been helpful and friendly. They treated my teenage son and his truck with the same respect when he went in for late warranty service as well.

compressor

17 de oct. de 2010

After being ignored at Lowell GMC, (I guess because I was in work clothes) and left standing in showroom while sales personal yaked with each other, maybe thinking that I purchased my last truck there and now a sure sale for them, I just left and headed for another dealership, QuirkWorks in Manchester, NH..From the time I got there, till the sale was made, my sales person, TIM, the sales mgr. TONY and how could I forget, the money man, MIKE, all treated me like a real person and not just another sale. I like being treated like that!!As far as I know, all GMC's come out the same door for all dealers at the plant they are built at, so the price is pretty close at all dealers, so the sale should be made by the way you are treated...............(or not treated, as by Lowell GMC)I purchased a $36.000 truck from real people.

PaulChase

23 de sep. de 2010

On September 17th 2010 I picked up my new 2011 GMC K2500 from Quirk GMC in Manchester NH. I arrived before the sales department opened and walked around. I found that the service department was full of vehicles being worked on while the floors were being scrubbed with automated equipment, the showroom full with new vehicles of all types of GM products and a line at the parts department. This store was up and running well before 8 AM and fully engaged in the days business. I was amazed at the scope and size of the operation and all the new vehicles on the lot. Whenever I stopped to look around someone would ask if I needed any help finding anything. The sales department opened and I met with Tony Dillberg the General Manager and Michael Palmer the Finance Coordinator who walked me through all my paperwork. Then I got to see my truck go through some of the pre-delivery steps by three men and driven outside for me. All of the dash controls including ON STAR were gone over with me by Michael Palmer, Tim Larson and Dan Szopa. They even activated ON STAR which gave me step by step directions to go home and my new cell phone number. What an experience! This is the place to go to for your next vehicle. Great location, very friendly and knowledgeable staff, and GM products with very fair pricing. I recommend Quirk Chevy GMC Buick to all and I will go back for my next vehicle

wicked idea racing

19 de jun. de 2010

I was towing a 28 foot enclosed trailer with my 2003 Chevy Silverado on I-93 late in morning of June 9 when a fan belt and tensioner failed. Both vehicles were towed to Quirk Chevrolet where I met Fred Parisi and Perry Cataldo. Both are members of the service department staff and their professionalism was apparent from the start. I explained that my trailer contained a race car scheduled for testing and the crew and I had prepared for this day for many months. I was desperate to get back on the road as we had arranged to rent the race track that afternoon. Fred and Perry made every effort to get my truck in the shop as quickly as possible and they turned the task over to service technician, Fred. In a little over one hour from the time of its arrival on Quirk's lot, Fred completed the repairs. Remarkably, after Perry prepared my invoice he ushered me to the cashier to make certain that I moved thought the process as quickly as possible. Amazing. We continued on our way to a successful test session. After setting our personal best that afternoon at 191 miles per hour we knew that the only thing that moved as fast we did that day were the folks in Quirk's service department. Quirk has set a new standard for service excellence and customer satisfaction that other dealers will find hard to match.

4topher

18 de jun. de 2010

Why: Quirk delivers on a friendly environment, comfortable waiting area, spacious waiting area, clean dealership, an in store breakfast/lunch counter and superior service delivery. The service advisor (Robert Vitolo) is extremely friendly, listens to every concern, thought or request and delivers on every question with an answer or solution. My first visit at Quirk of Manchester was on June 4 and that first impression was exemplary. My latest visit for additional service work scheduled for June 18 was nothing less than perfect. The attention to the customers needs and the relationship creation is more than just having your vehicle services. This experience has created a new family connection at Quirk.All service work has been performed at exceptional levels. The repairs are quality, the vehicle is left clean with not oils or stains seen at other dealerships. This is the best experience I have ever had at any automobile business where sales and service is done right. I recommend Quirk to anyone looking for the attention to detail, the quality expected and at a price that is very competitive.The service department is so clean, spacious and friendly that I prefer waiting for my vehicle service rather than dropping off since I can work in comfort, have conference calls without interruption and enjoy the environment. This is one class act for any service department at any brand dealership I have experienced.

Nina01

27 de may. de 2010

This is by far the best place to have your vehicle service period. I still can not believe the amount of care they gave me to get my car n an fixed. No appointment no hassels. I even had a great lunch at the diner they have right in service waiting area. I am truely amazed. WOW!!!Thanks guys !!!

Jal5681

27 de may. de 2010

This dealership goes above and beyond to make sure that I am satisfied with my service they make sure I understand all information and answer any questions that I have. I would definately go back and reccommend to my family and friends. Thanks for all your help!!