USMC Vet

2 de sep. de 2016

I was very happy with the vehicle, the process and the staff. It is really a friendly family atmosphere and I have already recommended the business to others. I got the best price I had been offered in the area and drove away happy (until I realized that I didn't have cruise control - but that was my fault, not theirs).

Chasntail

28 de ago. de 2016

This was the best car buying experience I have ever had in my 46 years! The guys here were laid back, not pushy, and did everything they could to get me the best price! When it came time to sit with the finance guy, again, worked with us and did his best to get me everything I wanted! "Idaho" is a Rams fan and I didn't hold that against him! Thanks guys for a great experience and I will send all my friends that I know to see Kevin!

Sue wooten

26 de ago. de 2016

My 2001 Ford Mustang convertible broke down and my husband said it was time for a new vehicle - sad as I was - I found the new escape on line - called our salesman Charles and drove home next day with a new carI love it and it has way more bells and whistles that came standard than I ever dreamed! Ravenel ford has always been a no nonsense bottom line kind of dealership /thanks I love my new escape and my husband now has peace of mind when I leave home

Nicole McLoud

9 de ago. de 2016

We did not think we would be buying a new car the day we went to Ravenel Ford. We planned on checking out several dealers that day and sleeping on it. With Kevin's help we found exactly what we were looking for even though we weren't even sure what that was yet. There was no pressure, which is a good thing because my husband will walk away from a high pressure salesperson, and I got the perfect car for me!

Christopher

9 de ago. de 2016

Great car buying experience. Over the weekend, we purchased a Ford Explorer from Shulton. He was great! There was no pressure and he was very happy to work with us and make sure we walked about from the deal as very happy owners. We will definitely be using Ravenel Ford in the future.

BRomito

6 de ago. de 2016

It was a pleasure doing business with Ravenel Ford. Kameron was very nice and made the process a pleasure. Such a great change from those dealerships that try to strong arm you.

gleatont

24 de jul. de 2016

This is our second vehicle purchased from Ravenel. We live in Orangeburg and it is well worth the drive. Excellent customer service and easy to deal with!

BradM75

11 de jul. de 2016

My wife and I did a little online research looking for the perfect car for her and settled on a used Honda Civic at Ravenel Ford. It's a bit of a drive out to Ravenel from North Charleston, but the dealership is easily accessible from Savannah Highway. When we got there, we were greeted by Kameron. He was friendly and brought the car around for us to look at. Because the dealership isn't as large as some of the mega-dealers in the area, he asked if we'd mind taking the car for a test drive without him so he could stay back to help other customers. This was perfect and allowed us to discuss the car while we drove without feeling pressured by having a salesman in the car with us.We decided that we liked the car and negotiated with Kameron and the sales manager on a price that we all felt good about. The finance manager, Curtis, was courteous and quickly moved us through the process without any undue delay. At no time did I feel any pressure to buy. I'd definitely recommend Ravenel Ford to friends and family.

Mustang girl

28 de jun. de 2016

Great customer service, friendly, prompt, and very helpful. No hidden fees. No pushy sales pitches. I'd definitely go back for future auto purchases. Felt like I got a good deal.

Chad schmidt

5 de jun. de 2016

Best car buying experience ever. Friendly people who know what they are talking about.

DebraLee63

18 de may. de 2016

Ravenel Ford and their sales team could not have made the process of buying a used easier! I will definitely return and will recommend them to anyone in the market for a car!

DVT

11 de may. de 2016

Great buying experience! no pressure, very friendly. Just purchased 4th vehicle from them.

DVT

11 de may. de 2016

Great buying experience! no pressure, very friendly. The only place to purchase your ford car or truck. I have purchased four vehicles from them over the past 11 plus years.

Michele Holderness

4 de may. de 2016

We bought 2 vehicles within 2 weeks! They listened to our needs and wants - worked to get us each the right vehicle- suggested options etc. Fair trade in, great vehicle prices. I have recommended to my friends! Thanks again Ravenel Ford - we love our vehicles!

MicheleH

4 de may. de 2016

All who helped us listened to our vehicle requirements- made suggestions and got is in the right vehicles. We bought 2 new vehicles in 2 weeks. Thanks Ravenel Ford

Bob Louis

22 de abr. de 2016

Good place to buy a car or truck. Friendly, knowledgeable & willing let you make a decision with pushing you. Would highly recommend the Ravenel dealership.

Bryan L Tripp

18 de abr. de 2016

This is the 3rd vehicle, we have purchased at Ravenel Ford. The salespeople are excellent, knowledgeable, and very friendly. This is the only place I'll buy our cars.

Kevin

7 de abr. de 2016

I just bought a 2015 Mustang convertible from Charles Curry and it was a great experience. Everyone at Ravenel Ford was courteous and very easy to work with. We just moved here from NY and were worried the process here might be longer and more difficult, we were pleasantly surprised how easy they all made it. We would definitely go back to Ravenel Ford for our next car.

Macaroon Boutique

24 de mar. de 2016

Knowledge, Service, Efficiency are Above & Beyond Excellence. We are Both Very Satisfied & We Definitely Recommend Ford Ravenel. Thank You So Much Again "Ford Making Everything" Easy for Us. Receive Our Deepest Regards, Macaroon Boutique - 45 John Street - Charleston - SC, 29403

FabHugFab

24 de mar. de 2016

Knowledge, Service and Efficiency are Above & Beyond Excellence. We are Both Very Satisfied & We Definitively Recommend Ford Ravenel. Thank You Very Much Again "Ford Making Everything" Easy for Us.

Melody

3 de feb. de 2016

I have purchased approximately 8 or so vehicles from Ravenel Ford. I am always treated with kindness and respect. No one is every pushy!!!!! They explain everything in detail and go over all the features on the car. Have never had a bad experience with Ravenel Ford and I have been doing business with them since around 1999 or 2000. Great Service department too.

MathisonFam

30 de ene. de 2016

We drove from Savannah to look at a specific vehicle. We felt no pressure to absolutely leave with the vehicle even after the test drive. They were fair and honest with all facts and forthcoming with vehicle history. We felt we were given a fair price on the vehicle and a fair price on our trade in. Ted Blankenship was an exceptional salesman to work with as well as the rest of the team.

rob&dot

26 de ene. de 2016

Everyone was not pushy but very helpful in anyway they could be. Very knowledgeable staff. I searched for weeks for a great car at a reasonable price at other dealers and came back to Ravenel Ford to buy. They had the car we wanted at a price we could live with. Would recommend them to anyone. Thanks: Robert & Doris

Richard Taylor

2 de ene. de 2016

My wife and I just purchased a new Mustang GT from Ravenel Ford, and the entire buying experience was first class. They were professional, knowledgeable and treated us as valued customers. The car was pristine when it was delivered, and they made it a point to explain the many features of the car and dashboard electronics. We were nothing but pleased with the service we received from Joe, Ted and Curtis, and we would not hesitate to recommend them to our friends as well as purchase another vehicle from Ravenel Ford. P.S. We live 100 miles from Ravenel, and our experience from start to finish was well worth the drives!

glorytee

2 de ene. de 2016

My husband and I just purchased a new Mustang GT from Ravenel Ford, and the entire buying experience was first class. They were professional and knowledgeable and treated us as valued customers. The car was pristine when it was delivered, and they made it a point to explain the many features of the car and dashboard electronics. We were nothing but pleased with the service we received from Joe, Ted and Curtis, and would not hesitate to recommend them to our friends as well as purchase another vehicle from Ravenel Ford. P.S. We live 100 miles from Ravenel, and our experience from start to finish was well worth the drives!

happycamper!

29 de dic. de 2015

This was by-far the best car shopping experience I've ever had! After doing a search for local Ford Fusion Hybrids last week I was contacted by Joe Leopold who told me that Ravenel Ford had just gotten a lovely low-mileage single owner Fusion as a trade in. He shared details about the vehicle and asked if I wanted a private showing of the car before they even listed it. He said they needed to order a part for the car and told me it would be ready for a test drive on Monday or Tuesday. First thing on Tuesday morning I had a call from Shulton Blanding who told me the car was ready and if I asked for him when I arrived he would have the key. When I arrived Mr. Blanding was wrapping things up with another customer but as soon as he was told I was there he came over to greet me personally and to tell me he could be with me in just a few minutes. True to his word, within a few minutes he and I were out test driving the car. He was very helpful and informative without being pushy and when I said I was interested in the car but needed to find out what the payments would be after my trade-in he facilitated the whole process with other staff members and they had all the details for me in a very timely manner. When I told them I needed to think about it overnight, General Manager Dewey Nettles even said he would hold the car for me until the next morning and that he'd call me immediately if anyone else came in and wanted to buy it. The next morning I returned about 10AM and the team had me on the road with my new car (including help syncing my iphone) before noon! Excellent service, no hype or haggling or pressure, a great deal on my trade-in and nothing but respect throughout the process. As a woman who has had very frustrating car buying experiences in the past, I will happily recommend Ravenel Ford to my friends, neighbors and co-workers!

1Happycustomer

28 de dic. de 2015

The service I received was excellent from the moment I made the phone call and Shulton answered. I told him I was in West Ashley and I was calling to see if a vehicle that I had seen on-line was still available. He looked it up and told me 'yes', and asked me if I was coming to buy it. I said I was on my way to have a look at it. He said, 'ok, then I will have it out and ready for you to see when you get here.' The moment I stepped foot into the dealership, he gave me his undivided attention and walked me out to the car, which was parked near the door. He went over all the features and allowed me to ask as many questions and look at any part that I wanted to. Never once did he treat me like I was JUST a woman. He acknowledged and complimented me on my ability to know what I was looking for, and indicated his surprise at my diligence in looking the car over. We went for a test drive, and I told him that I would have to discuss it with my brother before I made a decision, so I was going to call him when we get back to the dealership. Once we returned, he politely left the vehicle and went inside to allow me my privacy while talking to my brother on the phone. When he returned, he asked me what was the end result, however there was never any pressure to sell me the car. He was professional, but funny and made the whole process enjoyable. Once I decided that I liked the vehicle, the owner of the dealership allowed Shulton to drive the vehicle into Charleston to have my brother check it out. Every step of the process was a great exchange and the next day I arrived at 11:00a.m. to purchase the vehicle, and was out of the dealership with my car in less than an hour. I have already recommended a friend and will continue to do so. They treated me like royalty!

Hutchisonjb

14 de dic. de 2015

My experience was a no pressure experience which is very nice when looking for a new car. They gave me top dollar for my trade which allowed me to get in the vehicle I wanted. I was in and out in under 2hrs. Try that at any other dealership! I highly recommend visiting Ravenel Ford, they will give you honest answers and are open to working with you in the finance department. I have also noticed they have some of the lowest prices on the east coast. The truck I purchased was quoted by many car sites to be under priced by $3,000, no other vehicles even came close to this.It is a great feeling to know you are getting a good deal and I will chose Ravenel Ford again on my next purchase. Thank you again for your honesty and willingness to work with me. I love my new truck!! Very Satisfied Customer,Jonathan Hutchison2015 Ford F-150

JJ from GA

5 de dic. de 2015

Very pleasant experience. I would definitely recommend this dealership - everyone I dealt with was friendly, not pushy, and responded well to special things which I asked for.

taylorcraft

3 de dic. de 2015

I recently bought a new Ford Super Crew pickup from Ravenel Ford.The salesmen are not pushy.You will not be pressured into any contract. They did not bug me by calling when I left to discuss the purchase with my spouse.They are all friendly and personable. The salesman was professional without any of the objectionable tactics I have experienced at other dealers. The electronics, which can be confusing these days were explained in detail. This is the best experience I've ever had buying a vehicle and I'll be 71 years old in 3 weeks. You can bet if I buy another vehicle, it will be at Ravenel Ford.

K2tiger

30 de nov. de 2015

Frank & Ted were great from the beginning. They went out of their way to find the exact truck I was looking for even though it wasn't on their lot, and never any pressure. Two days later they delivered the perfect vehicle for my needs. Thanks guys for the great buying experience and I will be sure to recommend Ravenel Ford!

K2tiger

30 de nov. de 2015

Frank & Ted were great from the beginning. They went out of their way to find the exact truck I was looking for even though it wasn't on their lot, and never any pressure. Two days later they delivered the perfect vehicle for my needs.Thanks guys for the great buying experience and I will be sure to recommend Ravenel Ford!

ryetoast

24 de nov. de 2015

We told Shulton what we looking for in a car and he pointed us in the right direction. He was not pushy like most car salesmen are and made our visit exceptional. We arrived at 9:30 in the morning and walked out the front door with a new vehicle by 12 noon!! Highly recommend!!

USAF141PLT

15 de nov. de 2015

Outstanding customer service! Very professional and knowledgeable of the product. worked very closely with me to educate me on the new technology and how to best take advantage.

elcid6442

21 de sep. de 2015

I've bought two vehicles from them, both used Toyota Pick-Ups. They are easy to deal with and I've found them to be very honest, which is refreshing regarding buying cars! They use a "no hassle" pricing policy & they don't load you up with "administrative fees". A pleasure doing business with them.

Yeahboyy

14 de sep. de 2015

Ravenel ford is by far the best place to buy a vehicle and get service done! Only place I'll ever buy a vehicle from!

Moncks Corner Client

14 de sep. de 2015

i will have to say that Tommy made our purchase one of the best buying experiences ever! There was never any pressure and he was completely professional. We live approximately 45 miles away from Ravenel Ford, with another Ford dealership less than five minute from our house, and have no regrets making the drive to purchase our Explorer.

2013 Focus

31 de ago. de 2015

The staff and service department are always very friendly helpful when I bring in my Focus for routine maintenance.

F150delighted

19 de ago. de 2015

Had another great experience when buying my second F150 from Ravenel. Easiest dealer to deal with in the purchase and maintenance of a truck. Very easy to deal with sales (Ted Blankenship); financing (Curtis Bellegante) Sync system details (Joe Leopold).Thanks again guys

pbrgreenberg

5 de ago. de 2015

DO NOT buy your used car here. I am a 29year old mother of a two year old. I needed a reliable safe car to drive my daughter to and from school. The salesman swore up and down this was the car for me, Not even a week later the car started smoking out the exhaust, causing our whole front yard to fill with smoke. $1200 later the problem wasnt able to be fixed. It was a flood car from Katrina, the mechanic told us.Something that Ravenel conviently left out. I now had to oil in the car every week. Fast forward 4 months and after dropping my daughter off, the car seized. I broke down in the parking lot of another autobody shop. This time it was the entire engine. It is going to cost $3700 to get a new engine. This is all within 9 months!!!!

Ginny

24 de feb. de 2015

Last week I made a 3 1/2 hour trip to see a used car on their lot. I was assured that the car was in good shape and worth the trip to consider buying it. When I arrived the car was nasty inside and out. I went to test drive it and before even pulling out of the lot, it was knocking under the hood. The transmission or something was jumping, brakes scrubbing, and honestly I was not sure if it would make it back to the dealership! Wasted gas and 7-8 hour round trip based on their lies! I have since driven several same model and year cars with similar mileage at various dealerships that were all in very good shape. I will be purchasing one of those soon. Used car buyers beware! That car is still for sale on their lot and should be in a junk yard!

Doug Smith

30 de sep. de 2014

Facility is very clean. Buying experience was very easy. All the staff we encounter were very friendly and polite. Our salesman (Dale) was very knowledgeable and helpful in making our decision. Dale doesn't stop with his assistance after he makes the sale. He continues to ensure you are happy with your vehicle. We bought a truck to tow a camper. He went out of his way to ensure the truck we picked out was capable of towing the weight of the camper we plan on towing. I would recommend this small town dealership to anyone looking for a new or used vehicle.

ddsmith14

30 de sep. de 2014

Facility is very clean. Buying experience was very easy. All the staff we encounter were very friendly and polite. Our salesman (Dale) was very knowledgeable and helpful in making our decision. Dale doesn't stop with his assistance after he makes the sale. He continues to ensure you are happy with your vehicle. We bought a truck to tow a camper. He went out of his way to ensure the truck we picked out was capable of towing the weight of the camper we plan on towing. I would recommend this small town dealership to anyone looking for a new or used vehicle.

Michael

6 de ago. de 2014

Very accommodating and professional! Bent over backwards to be certain I was satisfied with the purchase of my truck. No haggling needed and price beat other dealerships hands down. Before buying other places, I would highly recommend shopping at Ravenel Ford. It is worth the drive!

Laspademaiden

8 de may. de 2014

We were in the market for a used car, looked online and saw one at Ravenel Ford, called to see if it was still available and it was so we headed over to look at it and test drive it. Charles Curry is our salesperson and he is always so nice and professional, no hassle, no hard sell, just very accommodating. We got it for the price we wanted to pay. We loved the vehicle and bought it that day. This is not our 1st purchase from Ravenel Ford. We always check here first when looking for a car. They haven't failed us yet.

Awesome Location!

5 de may. de 2014

Ted Blankenship was my sales guy. He was awesome. There was no pressure to buy anything and he was willing and eager to show me any car that would work in my category and liking. I would highly recommend them to anyone looking for a good quality used car.

Dwight Lynn

24 de abr. de 2014

I was really surprised about the no haggle pricing. they offered more for my trade which was a 2009 Dodge Ram sport crew. I bought a 2013 Ford F 150 fx2 I really like it Charles curry was our sales person I cannot say how surprised I was about not being pushed into a vehicle there was no pressure anyway I was really impressed by my overall experience and I would recommend Ravenel forward to anybody that's looking for a new vehicle

Jim P

13 de mar. de 2014

I just purchased a 2011 Ford Ranger from Ravenel Ford. My wife saw the vehicle on-line, we called to make an appointment on a Saturday, and purchased it the same day. Ted, our salesman, was very helpful during the whole process. We quickly reached an agreement regarding the cost of the pickup truck and the trade-in allowance for our car. I returned the next business day to pick up the Ford Ranger, which was clean and filled with gas. The whole process went quite smoothly.

Bill McDaniel

3 de mar. de 2014

I am a repeat customer. Looked at their inventory on line. Found a vehicle interested in. Went to look at it and drove it home the same day. Fair trade in for my truck and below market price on their vehicle. The sales staff is professional-no pressure or hard sale. Gave me the figures and let me make my own decision. I have recommended this dealer in the past and will continue to do so.

Sally

28 de feb. de 2014

Very comfortable showroom and warm personnel. Ravenal Ford was willing to make us completely happy and found us just the right vehicle.i

Codyc

28 de feb. de 2014

Excellent service my salesman tommy did an excellent job I'm making them my dealership for life

Chad

17 de feb. de 2014

My recent experience with Ravenel Ford. I went and test drove a Nissan Titan they had for sale in the used lot. It was a nice vehicle for the price, during the test drive the TPMS light came on, when I returned I informed them, and they took it to service and made the light go out. I then went back 3 times to negotiate the asking price, well they would not negotiate with my trade or the asking price. I was dealing with salesman Ted Blankenship. I sold my car out right, and I eventually came to their terms and agreed to pay the asking price. During the agreement they informed me I would have to pay sales tax, I informed them that I am active duty military and would be registering the truck in my state of residency, and my state does not require me to pay sales tax. After telling Ted this, he completely disagreed and would not listen to my explanation. I was then transferred to the General Manager, I informed him of my situation and we argued on the phone for 30 minutes about the matter. He stated that since the truck had an open bed, I was not exempt, I asked where I could find this law, and he said he didnt know, and that was their rule. I emailed the SCDMV for there response and this was the first time they had ever heard of that, so it was going to have to go up to the Law Analyst for SC legislature. And made numerous phone calls to confirm I was exempt. Well I really needed a vehicle, and decided I would just go ahead and pay them the $300 sales tax fee. When I went to pick up my new to me truck it was filthy, tank of gas, only 1 ignition key, and the TPMS light was on again. When I asked Ted about these things, he said he would not fill up the truck with gas, it was as clean as they could do, and they only had 1 key for it and no key fobs. They took the truck back to service again for the TMPS, and the service tech explained to me, they had to buy a new sensor and Nissan needed to calibrate it, and thats why the light was on, so I asked how they cleared the light before, and they said they didnt know. I left the dealership and had to go directly across the street to fill it up with gas, when I got home I had to spend the rest of the night cleaning the truck. After a day I noticed the rear backup sonar did not work any more, the cruise control did not work, and after taking the truck to Nissan, 3 out of the 4 TPMS sensors where bad (how did they get the light to turn off at the dealership when first asked?) I understand it was a used truck, but fill it up and clean it After my deposit was made, they called and said they discovered I would not have to pay the sales tax, No apology for me wasting all my time emailing SCDMV and making numerous phone calls, to prove I was correct. Not only was my salesman extremely rude but so was the general manager, I was at awe at the amount they didnt care about the customer. I made a phone call again to the general manager after receiving a email wanting feedback from me, I informed him of everything I listed in this review, and he informed me my expectations were to high. I asked if there was anything the dealership wanted to do to make me a happy customer, the short answer was no! I would never recommend anyone to purchase a vehicle thru this dealership, and I am really confused on how this dealership has high reviews, maybe I was just the bad apple, but I had such a terrible experience I thought I needed to share with others. I will be curious to see a response from the dealership on here....

uscgreel

17 de feb. de 2014

My recent experience with Ravenel Ford. I went and test drove a Nissan Titan they had for sale in the used lot. It was a nice vehicle for the price, during the test drive the TPMS light came on, when I returned I informed them, and they took it to service and made the light go out. I then went back 3 times to negotiate the asking price, well they would not negotiate with my trade or the asking price. I was dealing with salesman Ted Blankenship. I sold my car out right, and I eventually came to their terms and agreed to pay the asking price. During the agreement they informed me I would have to pay sales tax, I informed them that I am active duty military and would be registering the truck in my state of residency, and my state does not require me to pay sales tax. After telling Ted this, he completely disagreed and would not listen to my explanation. I was then transferred to the General Manager, I informed him of my situation and we argued on the phone for 30 minutes about the matter. He stated that since the truck had an open bed, I was not exempt, I asked where I could find this law, and he said he didnt know, and that was their rule. I emailed the SCDMV for there response and this was the first time they had ever heard of that, so it was going to have to go up to the Law Analyst for SC legislature. And made numerous phone calls to confirm I was exempt. Well I really needed a vehicle, and decided I would just go ahead and pay them the $300 sales tax fee. When I went to pick up my new to me truck it was filthy, tank of gas, only 1 ignition key, and the TPMS light was on again. When I asked Ted about these things, he said he would not fill up the truck with gas, it was as clean as they could do, and they only had 1 key for it and no key fobs. They took the truck back to service again for the TMPS, and the service tech explained to me, they had to buy a new sensor and Nissan needed to calibrate it, and thats why the light was on, so I asked how they cleared the light before, and they said they didnt know. I left the dealership and had to go directly across the street to fill it up with gas, when I got home I had to spend the rest of the night cleaning the truck. After a day I noticed the rear backup sonar did not work any more, the cruise control did not work, and after taking the truck to Nissan, 3 out of the 4 TPMS sensors where bad (how did they get the light to turn off at the dealership when first asked?) I understand it was a used truck, but fill it up and clean it After my deposit was made, they called and said they discovered I would not have to pay the sales tax, No apology for me wasting all my time emailing SCDMV and making numerous phone calls, to prove I was correct. Not only was my salesman extremely rude but so was the general manager, I was at awe at the amount they didnt care about the customer. I made a phone call again to the general manager after receiving a email wanting feedback from me, I informed him of everything I listed in this review, and he informed me my expectations were to high. I asked if there was anything there dealership wanted to do to make me a happy customer, the short answer was no! I would never recommend anyone to purchase a vehicle thru this dealership, and I am really confused on how this dealership has high reviews, maybe I was just the bad apple, but I had such a terrible experience I thought I needed to share with others.

Adam G

2 de feb. de 2014

Had a great experience with Ravenel Ford. They have great prices, no dealer fee (most dealers charge an extra $400-$800 on top of purchase price), good customer service, they gave us a short warranty, and they even handled registering the vehicle and ordering our license plate for no additional charge. I would highly recommend them.

woody sc

9 de ene. de 2014

From the moment I pulled into Ravenal Ford the buying process was made effortless by the skilled hands of Leo and Ted. They made every aspect of the purchase a pleasure for me. I would highly recommend your next buy be from them!

TLParkerPE

13 de dic. de 2013

I had the opportunity to work with two different sales consultants at Ravenel, Charles Curry and Ted Blankenship. I began shopping for a new SUV and originally dealt with Charles. Friendly, knowledgeable, and no high pressure tactics. I found an Expedition on the lot that I really liked, but I still had some shopping to do. Before I could make my decision, I came down with the flu and it was two weeks before I made my decision and returned to Ravenel. As it happened, Charles was off that day and I was helped by Ted. Again, very friendly and knowledgeable and he went out of his way to answer my questions and make the buying process very easy. The credit manager (and I am sorry that I do not remember his name) was very helpful with financing and warranty options. I definitely recommend Ravenel Ford to anyone looking to buy a new or used vehicle. You won't go wrong.

Henry H

4 de nov. de 2013

I was actually going to purchase a new 2013 F-150 until I found this 2010 cream puff. This truck had everything I wanted plus some extra options and the best part is I saved over $10K. This truck was very low mileage, very well maintained, and belonged to a non-smoker. How could you go wrong? The best part is if you shop the internet for a new or used Ford vehicle you will find that Ravenel Ford is the only dealer within 100 miles of Charleston that posted the price of the vehicle and includes all the discounts that are available. One website I went to had a great inventory but every vehicle had a box next to the description that read "E-mail for Special Price". That told me that they were just playing games and once they had your email address they would hound you to death. I think most dealerships across the country are of the same mentality that if you walk in and are the least bit uncertain of what you want to purchase their pholosophy is to browbeat you until you buy something. You will not find any high pressure sales gimmicks at Ravenel Ford. Everyone from the General Manager to the detail staff (especially the detail staff) are the most professional bunch of folks you could ever meet. Give them a try and you won't regret it.

Edistosnows

4 de nov. de 2013

Been doing business with Ravenel Ford, based on a neighbor's recommendation, for 7 years. Without any exception, these guys are the best at customer service, no-hassle experience, no-pressure sales tactics, from every person we deal with, from Robert the General Manager, Ted in sales, and Brian in the Service Dept.

SM

28 de ago. de 2013

I had been looking for a new vehicle for a couple of weeks in the immediate Charleston area. My father suggested that I try looking a little further out. Turns out the kind of car I thought I was looking for was not what I wanted at all. Other dealerships tried to sell me on all the bells and whistles (which are nice) rather than the safety and reliability of a car. I explained to Mr. Curry that I had a small child and needed something that was safe to transport him and something I could depend on. Turns out he had just the car for me...no I cannot turn on the air condition using a touch screen and no I dont have heated seats, but I did save myself a lot of money by not being pushed to have those things and I also have a great car! Thank you to Mr. Curry and the rest of the staff for making this car buying experience such a pleasurable one.

M McDonald

12 de ago. de 2013

Ravenel Ford is the only Dealership I will let service my vehicle. I've had a LOT of bad experiences with other dealership service departments (i.e. get an oil change and need a major repair within a day or two. Once is a coincidence, more than that is underhanded business.) At Ravenel Ford, they get you in and out with quality work, great customer service, and a friendly smile. Ted Blankenship in the sales department is a great guy. I was shopping for a new F-150, but they didn't have exactly what I was looking for on the lot. Ted found my perfect truck at a dealership in Atlanta and had it on the lot for me to test drive in two days! From there, the purchase process was fantastic. While Chuck set up my financing thru Ford Motor credit, Jim (the resident Sync expert) walked me through the great features with that system, went through the process of connecting my phone to the system, and offered to answer any questions I might have later. I cannot say enough great things about the folks at Ravenel Ford. I encourage anyone shopping for a new or used car, or in need of reliable service to visit them.

mamakelly7297

12 de ago. de 2013

Ted Blankenship was great from the moment we walked onto the lot. He wasn't pushy but made himself very accessible. This was a purchase for our daughter's 16th birthday and Ted made it a point to include her in the conversations, which we found to be very astute and respectful. There were a few minor issues with the vehicle where parts had to be ordered, but everything was rectified within a week. Even though the car still has 20K miles left on the manufacturer warranty, it was reassuring to know Ravenel Ford offers its own 1,500 mile/45 day warranty as well. The only negative would be the facilities. The waiting room is small and very out-dated, albeit functional.

Ellen

7 de ago. de 2013

I bought my new Ford Escape here and felt good about the purchase when I drove it home! Jim Madden is such a nice guy and went above and beyond what was expected to make sure we got the car we wanted at the best price. We will definitely buy our next vehicle here!

Edge lover

1 de ago. de 2013

Charles went above the call of duty in order for us to get our vehicle. Thanks to him it was easy and stress free.

Joe NB retired in NC

28 de jun. de 2013

Each person involved in my purchase was very helpful. They even waited on me and my grandson to get there. We were about 140 miles away. My sales person was Charles Curry; great guy and very personable.

ladabur

30 de may. de 2013

My car purchase experience was truly excellent. Ted was very informative, but without any pressure. He allowed my wife and I to test drive the Focus we were interested in without him being with us, and didn't press us for an answer that day. The pricing was clearly explained, and very competitive. There was no need to haggle or "negotiate". I would recommend him, and the dealership, to anyone.

raglandagency

28 de may. de 2013

This was bar none the best experience that I have ever had on the purchase of a new vehicle. I spent several weeks reviewing websites in the local area and visiting local dealers. I had my heart set on a vehicle at another dealership. The customer service there was terrible. It was almost like I was bothering them for information, correspondence and their time. I left upset knowing I had a check in my pocket for the total cost of the vehicle. No financing needed. I came into Ravenel Ford thinking here I go again. Ted met me, allowed me private time to look around, confer with my husband and make a decision. I still had my heart set on the one at the other dealership. I walked around and took quite awhile deciding. I was never pressured in anyway. The prices were the same on both. In the end I went with the dealership and the salesman that was caring, informative and understood this was a huge purchase and decision from the beginning. I know I made the right decision and I love my new Ford F150 King Ranch with all the bells and whistles. Ted Blankenship is now a lifetime friend and Ravenel Ford will be recommended to all my family, friends and clients.Lynn RaglandRagland Insurance Agency, LLCSummerville, SC 29483

JMF Payne

14 de may. de 2013

Just thought I would share my expericence at Ravenel Ford. I came in to try to buy an F-150. The sames person was great but when I met the Manager Joe, I was completly turned off. He was so rude that I walked out and bought a vehicle from Palmetto Ford.

HarveBecker

9 de abr. de 2013

This is the second vehicle I purchased from this dealership in the past year. Every contact I had both times was positive. Everyone was professional, friendly, courteous and helpfull. The vehicle buying experience was enjoyable. I have recommended this dealership to my friends and co-workers. When I am in the market for a vehicle in the future, I will only buy from Ravenel Ford.

trlp

1 de abr. de 2013

Thank you all! My husband and I are enjoying our new truck! Great experiance, great service, friendly staff, good selection of used and new vehicles.

lichtenberg13

25 de mar. de 2013

This was the easiest dealership I've ever dealt with. Friendly service, fast service, and the prices are actually what they say they are. There were no hidden fees whatsoever. The only thing we had to pay was to transfer the tags from our trade-in. There were no dealer closing costs, like you find at a lot of other dealerships. Of course, those dealerships won't tell you about those closing costs until just before you sign the loan. And nobody likes a surprise $495 extra cost for "closing" the deal. isn't that their job? None of that at Ravenel Ford. Just friendly, NON-PUSHY, knowledgeable salesman who actually feel more like a friend than a slaesman. I would highly recommend this car company if you're in the market for a new or used car.

Edgelman

17 de mar. de 2013

We used to be a Toyota vehicle family. My husband's company car is now a Ford Fusion and he loves it. My Toyota truck was recently totaled and we decided to look for a new vehicle. We were impressed by the different Ford models of SUV's and crossovers to choose from. We heard and read about the Ford Edge. My husband had to take his car in for service and decided to take it to Ravenel Ford. They treated him well, and that stuck with him. So, we decided that if we were going to buy, we'd go to Ravenel Ford. Our experience with buying a new Ford Edge was wonderful, due to the friendliness, no-pushy salesman, honest kind of atmosphere that Ravenel Ford offers. Our salesman was Ted Blankenship and he greeted us and told us to look around, no pressure, if we have any questions, just let him know. We had him locate an Edge with all the features we wanted and we LOVE IT. He was very thorough and easy to work with. Curtis in Finance was very helpful, and we were in and out of his office in no time. Joe the Sync Guy was great. He spent a lot of time showing me the features of the SYNC, setting me up with an online help account, and offered his services at any time if I needed additional hands on help with Sync.I would highly recommend Ravenel Ford to friends and family. If and when we are in the market for another vehicle, we will definitely go back to Ravenel Ford. First Class Dealership!

Hamm

29 de ene. de 2013

I Have been searching for a car for months and dealt with a lot of dealerships and car salesmen, none of which were enjoyable. At ravenel ford I enjoyed every moment of it. Super friendly service and Robert Hertel was amazingly helpful and explanative during the whole purchasing/financing part. Overall great experience!

Sjg

27 de ene. de 2013

Finance department was excellent. Service Department has been very efficient. The whole process went extremely smooth and fast.

Brenda Kirby

26 de ene. de 2013

Sales people were friendly,the whole process was fast,the price was right,they explaned in detailed how to work the features on the car and was told if I needed help with anything to come back and they would show me..decent price on my trade in....as long as I live in SC I will always deal with Ravenel Ford and I will reconmmend them to anyone looking for a car.

Ol' Ted

24 de ene. de 2013

Good time, good deal, everybody is happy. This experience was totally different from the past. No pressure, lots of knowledge, lots of patience, lots of concern. These people made buying the vehicle a pleasure. They made a great deal and stayed late after normal business hours when we arrived late to pick it up. The detailed education we received on all systems(and computers) were excellent. The patience extended to us made it a very relaxing, enjoyable time. I'll do it again and pass the experience on to others.

libbybm

22 de ene. de 2013

Ted was very friendly and professional. HE went out of his way to make sure i unstood the functions of my new vehicle. Joe took the time to show me how to use the SYNC on jmy new F150. This was my first vehicle with this function and he took about two hours of his time to make sure i understood it completely.Curtis was very friendly and professional. He made it a no hassell purchase.

Snowlady

13 de ene. de 2013

Best car buying experience I have had in 45 years. The staff was knowledgeable, warm, friendly, extremely helpful.

Cheryl G.

13 de ene. de 2013

For the first time I enjoyed buying a car from a dealer. I never felt pressured. The staff was friendly and eager to please. I will recommend this dealer to anyone looking to purchase. Well worth the the drive from Beaufort.

cganshow

12 de ene. de 2013

The staff at Ravenel Ford is wonderful. They were very helpful and eager to please. I never felt pressured. I would recommend the drive from Beaufort if you are looking for a vehicle.

Kathy the camper

11 de ene. de 2013

We have purchased 2 trucks from Ravenel Ford. Great selection and knowedgable sales men. No pressure!!

kathynorow

11 de ene. de 2013

Second truck from Ravenel Ford. Great selection of trucks and very knowledgeable salesmen. Very helpful in finding a vechicle that meets our needs and wants.

john keough

10 de ene. de 2013

MY EXPERIENCE WITH RAVENEL FORD GAINED THEM A LIFE TIME CUSTOMER. THIER WEBSITE PEAKED MY INTEREST ENOUGH TO TRAVEL TO THE DEALERSHIP TO VIEW THE VEHICLES UP FRONT AND PERSONAL. INFORMATION FROM THE WEB SITE WAS THE SAME AT THE DEALERSHIP. NOTHING CHANGED AND NO SURPRISES AFTER I WALKED THROUGH THIER DOOR. SALES PERSON WAS COURTEOUS, KNOWLEDGEABLE AND DID NOT PUT ANY PRESSURE ON ME TO BUY. HE ALSO INSURED THAT I WAS MADE AWARE OF ALL POSSIBLE DISCOUNTS AVAILABLE THAT I WAS QUALIFIED FOR. TRANSACTIONS IN THE FINANCE SECTION OF THE DEALERSHIP WERE QUICK, ACCURATE AND WITHOUT PRESSURE TO PURCHASE ADDITIONAL COVERAGE FOR EXTENDED WARRANTIES. I THOROUGHLY ENJOYED MY EXPERIENCE AT RAVENEL FORD AND HAVE ALREADY RECOMMENDED THEM TO SEVERAL OF MY FRIENDS.

Ford Fan

7 de ene. de 2013

Have been leasing and buying from Ravenel Ford for years! Knowledgeable, attentive and friendly.Top knotch sales and service team!

toomee1

7 de ene. de 2013

Ravenel Ford has the most knowledgeable,attentive and friendly staff.They KNOW their repeat customers, treating them like family. That's why I keep coming back!

Woody

7 de dic. de 2012

Tried to buy from them. Wanted to buy from them. Sales staff completely disappeared when I asked for written details of the warranty that they were including on the truck my company needed. Havent heard back from them since, literally. I completely wasted a significant amount of valuable time by considering them in my acquisition process. Should've gone straight to the reputable out of town seller. Lesson learned.

Gator

27 de nov. de 2012

We went to vehicle from Ravanel Ford because they had been so helpful and courteous to my wife when she had a flat near their site over a year ago. They sent a mech who changed the tire and they even tried to find a tire that matched the current ones which turned out to be dry-rotted. I had a Ford X Plan guarantee on the price but their everyday price topped it by $36. They provided training on SYNC and are available for more training or help by phone.

tl9198

27 de nov. de 2012

We went to vehicle from Ravanel Ford because they had been so helpful and courteous to my wife when she had a flat near their site over a year ago. They sent a mech who changed the tire and they even tried to find a tire that matched the current ones which turned out to be dry-rotted. I had a Ford X Plan guarantee on the price but their everyday price topped it by $36. They provided training on SYNC and are available for more training or help by phone.

Fordgal

21 de nov. de 2012

Just bought a new car here today. This dealership was different than any other I had visited. The sales and finance staff were extremely friendly, knowledgeable and I literally saved thousands buying here. I will definitely buy my next car here as well. A great car buying experience.

focusowner

20 de nov. de 2012

Great dealership with no pressure, knowledgeable, and friendly sales staff. I literally saved thousands by purchasing my new car from this dealership and will buy my next car here as well.

Arizonamarshes

2 de nov. de 2012

Go use Ravenel Ford. Exceptionally knowledgeable about Ford's. We travel all over the place and Ravenel Ford is one of our favorites. Very accommodating to our schedule and needs.

Jason B

2 de nov. de 2012

My wife and I have purchased two vehicles from here and the sales people are great. I usually service our vehicles, so this is my first time coming to their service center. The people in the service department are great.

Thomas

2 de nov. de 2012

No pressure sales. Traded in two vehicles and pretty happy with the entire process. No haggling, very starlight and to the point.

Andy d

2 de nov. de 2012

Great customer service and a very helpful staff!!!

Christi

2 de nov. de 2012

Jim Madden is a great salesman and doesn't give u any pressure!!

Julie

2 de nov. de 2012

Easy to deal with them. There's no pressure at all. Long time customers and have purchased over 20 vehicles from Ravenel Ford and will continue to.

Bob S.

2 de nov. de 2012

I have been a Ravenal Ford customer for years. I would not take my vehicles anywhere else.

chandra.lytle

1 de nov. de 2012

Went to 6 other dealerships before Ravenel Ford. Great experience!!!!! We worked with Mike Wagers and Joe Leopold. This is the only time car shopping/buying was fun. There was absolutely no hassle. A very, very laid back atmosphere. I recommend them to anyone looking for a vehicle.

scooter

13 de oct. de 2012

Shotty service after the sale. Needed repairs done ..sales person would not return calls etc. Service dept could not find where a leak was coming from after 4 visits.... I found the leak myself...

gordon tremeshco

7 de sep. de 2012

Mr Blankenship was friendly and courteous, as well as all the people i interacted with while there. i appreciate all of the great service and am enjoying the car! thanks a bunch!

uscsrainman

4 de sep. de 2012

Mr Curry exhibited the courtesy, personality, experienced knowledge and patience which is expected of all car salesman but experienced with only the very few. This was the very first buying experience for my young son, Ben (18 years old) and Mr Curry took his time to explain every facet of the purchasing and financing process. He also explained the importance of periodic vehicle maintenance as well as the importance of establishing a good credit rating thru the finacing of this vehicle.We are very pleased with the entire financing process. The professionalism of the finance officer did not deter his courtesy or friendliness, either.This was the best car-buying experience I have ever had. You can bet I will recommend Ravenel Ford to my friends and reatives.

jkent4

29 de ago. de 2012

The best thing about this dealer I like was that there was no back and forth with the numbers that would give you the feeling they are trying to screw you without you really understanding how bad. The price I received on a F150 was one of the lowest I found within 200 miles. Also the price I received for my trade was the max allowed per KBB. It's not like other dealers where they try to low-ball you at first on your trade.They also gave me one-on-one training for the new Ford Sync System. Low price, good trade value, and being straight forward was a breath of fresh air.

my self

27 de ago. de 2012

I was in the market for a used vehicle. The sales manager was very helpfull and always reaponded to my email corespodence

Hermanp

14 de ago. de 2012

When going through the car buying process it is a no-brainer to shop at Ravenel Ford. Price,customer service, and the laid back atmosphere was amazing! My wife and I are very pleased with the experience and will do business in the future at Ravenel Ford.

ecsharpe

14 de ago. de 2012

Ravenel Ford is an honest, no-nonsense dealership. Their customer service is top notch. They are very knowledgeable and will work with you to get the best deal possible. The first thing I noticed was that when my husband and I arrived on the lot we weren't hounded by eager salesmen. The employees we worked with weren't pushy. Overall, it was a pleasant experience. The drive to Ravenel Ford was definitely worth it and I am very happy with my purchase and payment plan.

bebakermd

13 de ago. de 2012

Excellent service for new car purchase and instruction forcomputer system. The attitude of the sales people was excellent.The facilities were clean and convenient. Would recommend to others.

walmarsh

10 de ago. de 2012

Outstanding service/professionalism- best I have had w/ an car I've ever bought. Would recommend them w/out reservation- was ref'd by friends

Louis Ebel

8 de ago. de 2012

I have lived in N.Y., N.J., Pa., & now in So. Carolina. I have purchased Fords for years and I have purchased two fords from Ravenel Ford. There are two other Ford dealers near where I live but I drive a little further to Ravenel Ford because they are the best.

CT Cook

31 de jul. de 2012

No pressure for sale from salesmanGood price Clear presentation of prices and discountsClean facility with no clutterExcellent presentation and tutorial by the Sync system tecnical advisor

Kendel05

18 de jul. de 2012

Charles and Mike were excellent representatives of not only Ravenel Ford but also Ford Motor Company. They were both extremely knowledgeable about the product I was looking for and were able to answer all of my questions on the spot. All the personnel at Ravenel Ford were extremely helpful and polite. I have searched through many dealerships here in the Charleston area and Ravenel Ford had the best prices and service I have found. Excellent job! My only wish is that I were going to be able to live here permanently so I could buy my next truck from them!

mrswhite2012

17 de jul. de 2012

My husband and I were in the market for an SUV and happened acroos Ravenel Ford. This was the best car buying experience I've had thus far and I highly recommend them! Not only was the vehicle priced right, but everyone, from our salesman Jim, to the finance department and the "Sync guy" showed the highest level of courtesy and customer service.

okurowsp

17 de jul. de 2012

I had a great experience at Ravenel Ford. Charlie and Ted were great. Everyone was very helpful and made my experience a memorable one.Thanks to your entire staff,Paulette

scone1011

11 de jul. de 2012

My whole experience at Ravenel Ford while buying my new 2012 Flex was the easiest and best I have ever experieced while buying a new car. Would highly recomend this dealership to anyone.

meeuwse

27 de jun. de 2012

We worked with Mike, Curtis, and Joe and all of these gentlemen made our experience very pleasurable as we purchased our new Ford Escape. They were very easy to work with and accommodating!

my car1122

25 de jun. de 2012

Over all the best dealership I've ever been to...Just the best customer care ever,I mean that,we have been to other places ,Ravenel Ford has them all beat,if you want the best deal on any of their vicheles, you need to come here..They care about you as a person not a dollar sign... Ravenel Ford is closer than you think,its worth going to see them and I promise you won't be dissapointed..Thank you guys so very much

rmfancy

24 de jun. de 2012

This was my first car purchase experience and The staff at ravenel ford made it a very enjoyable one.they stayed well after closingto show me the car I wanted and get get all the details sorted out for purchase. They really are no hassle I did not feel the pressure to buy like at other dealers and they have comparably the low prices in the low country area.

1happyowner

21 de jun. de 2012

I have given these ratings based on my experiences with other dealers. This was by far the best purchasing process I have seen in a dealership. They went out of their way to make sure I received every discount and rebate available and the no haggle pricing made the shopping experience all about finding what I wanted to drive home rather than defending myself from a pushy sales person. Thank you to everyone who helped me, I look forward to seeing you again when I am ready for my next car.

zen4488

21 de jun. de 2012

Ravenel Ford worked with me, even though I did not have the best credit rating. All of my questions were answered fully and they really took the time in making sure I felt comfortable with the purchase. Ted couldn't have been better!

Rkimzey

19 de jun. de 2012

Excellent experience all the way around. I like the business model and all of the people I met were friendly, personable and helpful. No high pressure. I will consider Ford products for all auto needs in future because of the folks at this dealership. Frankly, not something I would have done before.