bob

20 de nov. de 2016

No need for games with George. He guides you through the buying process, and gives you event minute of time that you need along the way. True professional, and really nice guy on top of that.

Mr. and Mrs. Abel S

19 de nov. de 2016

SUPERB EXPERIENCE at RBM Alpharetta! BILL FAVINI, our sales associate is a true professional all the way, he provided my husband and I excellent service as this was our first experience buying a Mercedes-Benz. Bill was very knowledgeable, and after test driving three different models he did not rush us to a decision. Everything was perfect from sales to finance to driving away, we were extremely pleased and excited to have our new 2016 C300 Mercedes. For anyone looking to be treated with respect and courtesy, we wholeheartedly recommend Bill Favini at RBM of Alpharetta. Thank you Bill you were AWESOME!!! ~ Mr. and Mrs. Abel S.

keith

19 de nov. de 2016

I had high expectations for my buying experience and Vadim and RBM exceeded them. Vadim is honest, open and straightforward and is backed up by a very capable team. I love my new Mercedes and look forward to many years of ownership.

Mr. and Mrs. Abel S

19 de nov. de 2016

SUPERB EXPERIENCE at RBM Alpharetta! BILL FAVINI, our sales associate is a true professional all the way, he provided my husband and I excellent service as this was our first experience buying a Mercedes-Benz. Bill was very knowledgeable, and after test driving three different models he did not rush us to a decision. Everything was perfect from sales to finance to driving away, we were extremely pleased and excited to have our new 2016 C300 Mercedes. For anyone looking to be treated with respect and courtesy, we wholeheartedly recommend Bill Favini at RBM of Alpharetta. Thank you Bill you were AWESOME!!! ~ Mr. and Mrs. Abel S.

Coatesc24

17 de nov. de 2016

This guy is great.! Very friendly and knowable. Thank you and look forward to doing more business with him your dealership in the future. Thank you!!

Gary

16 de nov. de 2016

I want to thank, commend and congratulate Fabian Tafur on the great experience my wife and I had recently in buying our new Mercedes Benz at RBM of Alpharetta. Fabian is the consummate sales professional. He was extremely knowledgable and helpful in working with us to secure the right model for our needs. He was never worried about selling a car but instead wanted to insure our needs were met. Thanks Fabian, we'll be back to see you for our next Mercedes!

mdoak

16 de nov. de 2016

I have worked with Michael Pietrzak many times and always have a great experience. He is knowledgeable and gets the best deal possible. The dealership is very nice and everyone is very friendly. I love my new 2017 e300. I would definitely reccomend RBM.

Lyndsey

14 de nov. de 2016

George Timmes worked with us, and was a true professional. I felt like he had my best interests in mind, instead of just trying to "sell me". Highly recommend this dealership and George, in particular.

DanYackel

13 de nov. de 2016

Love this dealership. They keep the process of buying a car simple. They are very knowledgeable and above all they are Genuine. They care about doing what is right for the customer and quickly become your trusted advisor.

Blanco, Augie444

13 de nov. de 2016

Greatest experience thus far! Bill Favini was outstanding on every aspect of the vehicle and requirements for purchase. With a clean environment and smiling faces, i will definitely be recommending others to RBM of Alpharetta! Extremely satisfied!

michelle123

13 de nov. de 2016

David Wang is the most incredible person you could ever wish to meet. We have bought a number of Mercedes Benz cars from him and he truly makes car buying a very pleasant and easy experience. He goes the extra mile and the whole staff at RBM Alpharetta are absolutely awesome. We would never ever go anywhere else to by our Mercedes Benz vehicles except here. We have just bought a E350 Coupe and we absolutely love the car. our other Mercedes is a 350 GLK.Love love these guys!!! Thank you David, I absolutely love my car xxxxx

DanYackel

12 de nov. de 2016

Love this dealership. They keep the process of buying a car simple. They are very knowledgeable and above all they are Genuine. They care about doing what is right for the customer and quickly become your trusted advisor.

bobscag

12 de nov. de 2016

I have nothing but the utmost of praise for everyone at Mercedes-Benz of Alpharetta, from David Ellis to Peter Leavy and on to the best sales and service team of Dan Berry and Teresa Cox. Dan sells me my new and used cars while Teresa provides flawless service. I have lost count of the number of cars I have purchased from RBM over the past several years, but my family currently drives four Mercedes. Transactions led by Dan Berry at RBM of Atlanta have been so easy, pleasant, and professional, I have literally gone in for service and ended up driving out in a new car. Dan knows the model, color and options I prefer, and is always on the lookout for the perfect car for me. Dan also lets me know when it is the optimal time to trade one of my current cars. I feel as though I have family members looking out for me. I have always felt as though I have gotten nothing but the best deal possible and I trust, value, and respect Dan's advice. Likewise, when it comes to service, Teresa Cox is the best and easily arranges timely and efficient service visits with loaner cars. I have often thought of moving to a Porsche, but the thought of losing my RBM of Alpharetta "family," especially the excellent sales and service team of Dan Berry and Teresa Cox always makes me think twice.

joonnova

12 de nov. de 2016

I wanted to give feedback on my "first" visit to the service department after purchasing a new Metris in April 2016...Let me back up a bit and state that sales experience was what I expected, excellent, from Mr. Cheek, Mr. Hazelwood and Mr. Williams...This was my first visit to service on 11/11/16 where the experience was poor, from the initial drive up lack of greeting to the end paying the bill!...I had received a "free" 12 point complementary inspection for my vehicle so I set up an appointment for the "free" inspection...I also requested an oil and filter change which I stated that I would pay for...Upon arriving (early) I was greeted by somebody with NO RBM identification and all he said was "where are the keys?", NO good morning, NO welcome to RBM, NO name, NO do I have an appointment, just "where are the keys?"...I was never asked my name, just told to go to the waiting room and someone would find me...A few minutes later the service advisor asked for me in the waiting room, No introduction, NO business card, and the information for what was to be done to my Metris was NOT correct...I informed him I was there for the "free" 12 point inspection and an oil and filter change only...(I later found out his name was Mr. Bucatari)...I also stated to Mr. Bucatari that I had some Metris operational questions and needed assistance at the completion of the service call, he said fine and he would have someone to answer my questions...When the van was completed the bill was also in error, charges were added to the bill for items under the "free" inspection, I pointed this out and Mr. Bucartari said he would take care of it, and he did remove the extra charges...Mr. Williams was there at the completion of the service visit and took all the time I needed for my operational questions...Overall not a pleasant first service visit experience...Should anyone from RBM of Alpharetta like further details or my recommendations to fix these issues please contact me at you earliest convenience...The customer number on the invoice is 384776...Mr. Williams knows who I am...

scjani

11 de nov. de 2016

The overall RBM experience has consistently been great! My experience with RBM goes back two (2) years as I got my 2008 ML350 serviced there. I had never been on the showroom side until recently when I was in the market to replace my ML. I submitted an online inquiry on a couple vehicles and was greeted with an email response later that afternoon. From that moment on, Kyle Edson was amazing to work with. He made the car buying experience unique by explaining subtle differences between models, patiently letting me test drive the vehicles and finally, going through the best purchase/ lease options. We came across some issues after bringing the vehicle home and Kyle continued to provide impeccable service to ensure we were satisfied.

CLA45AMGBLACK

11 de nov. de 2016

I had a great experience at RBM Alpharetta as I purchased a Mercedes CLA 45 AMG. I asked Reza who handled the sales transaction to have the car prepared for me for a Saturday visit when the car had barely arrived at the dealership. Reza was so helpful in getting my car prepared, inspected and ready for purchase within a few days. I drove over 350 miles to arrive at the dealership knowing that RBM has a great reputation and has high quality vehicles. The entire purchasing process was smooth, they valued my trade appropriately, supported their figures with auction data and sold a vehicle to me at a below market value level. I was very impressed with their service center, dealership amenities and most importantly the personnel inclusive of Reza and Lisa Brennan in the finance department. Thank you for a positive purchase experience!- Andrew & Megan

scjani0875

11 de nov. de 2016

The overall RBM experience has consistently been great! My experience with RBM goes back two (2) years as I got my 2008 ML350 serviced there. I had never been on the showroom side until recently when I was in the market to replace my ML. I submitted an online inquiry on a couple vehicles and was greeted with an email response later that afternoon. From that moment on, Kyle Edson was amazing to work with. He made the car buying experience unique by explaining subtle differences between models, patiently letting me test drive the vehicles and finally, going through the best purchase/ lease options. We came across some issues after bringing the vehicle home and Kyle continued to provide impeccable service to ensure we were satisfied.

Teegs

10 de nov. de 2016

We just bought our second Mercedes from Ron Devalle at RBM of Alpharetta. We purchased a new GLC. Ron is great, professional and streamlines the process to make it seamless. We love the new GLC.

Rinky

10 de nov. de 2016

It was our first purchase at RBM dealership. Staff was extremely friendly and willing to spend time and respond to all our questions ! We had many :). We worked with Fabian and he is a great guy - very friendly , provided all information we were looking for and some great advice. He is very easy to work with and we will definitely recommend this dealership and especially Fabian !We had met Dan when we came to the dealership the first time. Very experienced guy and the first introduction made us come back to this dealership again !

Teegs13

10 de nov. de 2016

We just bought our second Mercedes from Ron Devalle, a new GLC. Ron is great, professional and streamlines the process to make it seamless. We love the new GLC.

Ron

9 de nov. de 2016

RBM of Alpharetta is an impressive dealership due in no small part to its excellent sales staff. Having purchased a number of cars over my lifetime I am particularly sensitive to the importance of a knowledgeable and customer focused sales representative in making the buying experience enjoyable. Kyle Edson epitomizes these qualities and showed genuine interest in what my wife and I were looking for in a new vehicle. From our initial meeting, to the test drive, to the personal followups, Kyle's manner and approach could not have been better. Anyone considering purchasing a Mercedes would be well served to visit RBM of Alpharetta and to ask for Kyle. I can assure you you will not be disappointed, only impressed.

Watson135

9 de nov. de 2016

I've purchased many cars and this Dealership was overall the best experience that i have ever had. Extremely friendly staff and no hassle or pressure what so ever .Fabian Tafur was an outstanding salesperson. Got my wife and i exactly what we wanted. Definitely see Fabian if you ever visit this Dealership.

Mteegardin

8 de nov. de 2016

Just bought a new GLC 300 from Ron atRBM, our second Mercedes from him over the past few years. He is a straight shooter, professional with a get it done attitude. Very nice experience working with him. I highly recommend.Overall, the whole RBM of Alpharetta team does a nice job of providing a positive customer experience.

MAT713

8 de nov. de 2016

Just bought a new GLC 300 from Ron atRBM, our second Mercedes from him over the past few years. He is a straight shooter, professional with a get it done attitude. Very nice experience working with him. I highly recommend.Overall, the whole RBM of Alpharetta team does a nice job of providing a positive customer experience.

Eusbkd

7 de nov. de 2016

Ramona Razavi was fantastic to work with on my recent purchase. This is the second Certified Pre-Owned Mercedes that I have purchased from her. It was a pleasant, no pressure experience in a very nice dealership in a convenient location.

yashwanth katukuri

7 de nov. de 2016

Just bought my first Mercedes Benz C Class 2017 a few days ago. I can just say its amazing. Vadim Russu was awesome. Vadim made everything go smooth and he is very professional. i loved it and i recommend Vadim for your car buying experience. The day before I picked up my car, Vadim had of all of my paperwork ready, and just made the process very very easy. I would highly recommend you to visit RBM of Alpharetta at McFarland Parkway. Amazing Customer service. Special Thanks to Vadim and RBM Alpharetta. I'm gonna definitely come back here for my next Mercedes Purchase .. See yaaa soon VADIM Russu:) on Top Of that am Very happy.. Loving My Benz. <3 <3

Salim321

7 de nov. de 2016

Me and my wife was looking for Mercedes C class. We are so glad to stop by RBM of Alpharetta and met Vadim Russu. He was exceptionally good and made our purchasing experience like never before. Vadim guide us step by step and never pressure us for anything. We loved it and will refer to everyone. Thanks RBM of Alpharetta and special thanks to Vadim.

Eusbkd

7 de nov. de 2016

Ramona Razavi was fantastic to work with on my recent purchase. This is the second Certified Pre-Owned Mercedes that I have purchased from her. It was a pleasant, no pressure experience in a very nice dealership in a convenient location.

Kathy, Cubs fan!

5 de nov. de 2016

I just purchased my first Mercedes from Kyle Edson. I can't say enough good things about this experience. Kyle made the purchasing process so easy- from taking care of the credit app and payoff information beforehand to keeping everything moving along on the day of purchase and pick up. I felt very well taken care of! I have purchased many cars from other luxury car dealers but this was by far the best experience!!! Thanks Kyle!!

R. Eagar

5 de nov. de 2016

I purchased a used SUV from RBM of Alpharetta and had a great experience working with Andy Sayers. Andy and the entire team were professional, no-pressure, and easy to work with. They even let me test drive the vehicle back to my house to make sure it fit in my garage (I have a small garage). I got a great deal and would encourage anyone to visit RBM of Alpharetta. They break all the misconceptions about car dealerships and are the best in the business!

AMickl1

4 de nov. de 2016

RBM of Alpharetta provided both a pleasant and no pressure experience. I was contacted by Dan Berry after I submitted an online inquiry. Mr. Berry was very professional and assisted me in selecting the vehicle with all the features I wanted. When I requested that the wheels on the vehicle I selected be changed, he worked with the service department to ensure that the wheels would be changed before I arrived since I was traveling from Northeast TN. Additionally, the day arrived I received prompt service. I was in and out within an hour and half. All my paperwork had been previously completed by Mrs. Thompson. I had do was sign. I would definitely recommend RBM and Mr. Berry.

JamesesofMarietta

4 de nov. de 2016

My wife and I went into RBM of Alpharetta "just to drive a Mercedes" and left the happy owners of one. David Wang and the staff at RBM of Alpharetta did a first class job of educating us about the car and made the buying experience the most pleasant I've ever had. David's no-pressure, helpful approach was most impressive. He also introduced us to other members of the staff, who all made us feel welcome and appreciated.

Gloriette Rawls

2 de nov. de 2016

Awesome dealership George Timmes went above and beyond to make sure we were happy.Would recommend to all my family and friends

Kate Qadir

2 de nov. de 2016

Best buying experience was at RBM Alpharetta. Our salesman Vadim made our car buying experience perfect!! We walked in knowing exactly what we wanted and he got for us!! Very simple and fast buying experience with Vadim! We are currently loving our new 2016 C450!!! Will be back soon for another buying experience!!

aszeremeta

1 de nov. de 2016

We had another great experience working with RBM of Alpharetta to lease our new GLS...our third car leased through RBM. Bill Winslow was/is fantastic to work with and I would highly recommend him to family, friends or anyone else looking to purchase or lease a Mercedes. Bill went above the call of duty checking in with us on a day that he wasn't working, just to make sure everything went smoothly for us. We'll definitely be going back to see Bill and RBM for our next vehicle purchase/lease.

Julie C.

31 de oct. de 2016

Loved RBM of Alpharetta. Kyle was great to work with. Will be back.

LLRDay74

31 de oct. de 2016

I had a great experience at RBM of Alpharetta (McFarland). Sheaffer was very patient with me as I went back and forth between models. He was able to quickly and accurately pull the purchase together at the last minute. This is my third purchase from him at this dealership and I have enjoyed each car and the great service from Sheaffer.

Carnut

31 de oct. de 2016

Our recent new car purchase was the best we have ever experienced in over fifty years of car buying. Our sales representative, Dan Berry, was consistently helpful, courteous, and well-informed. We felt no pressure at all throughout the process, and are quite pleased with our car. We recommend RBM of Alpharetta without reservation.

Quintarrius Shakir

30 de oct. de 2016

Fabian was frigging amazing! He helped me to purchase my car for a good price, an excellent interest rate, and he was incredibly knowledgeable about the entire car buying process. He never pressured me into a purchase. He made me feel at ease, and this was my first time purchasing a car from a dealership. He was thorough in his guidance, and I loved how he walked me through each step with sharp insight and articulate detail. I would definitely recommend him as your care salesman. Also, the dealership is 5-star. They made me feel so handsome and wealthy.

The Jameses

30 de oct. de 2016

David Wang and entire RBM of Alpharetta staff made our buying experience superb. We only went in the dealership to test drive an E350 and left the dealership an owner of one. David's product knowledge and helpful approach led my wife and I make a quick decision.

John Champion

30 de oct. de 2016

I purchased my car from Fabian Tafur at RBM. He did a great job of understanding my requirements, my interests, and helped me find the car that matched what I was looking to buy. Very helpful, non pressure experience, and available for any questions I had before and after the sale.

Roger

26 de oct. de 2016

My 4th car purchased from Ron Delvalle at RBM Alpharetta. They make it easy!

JoMaRBM82

25 de oct. de 2016

After weeks of searching online and visiting numerous dealerships to find just the right vehicle, I stopped by RBM of Alpharetta for a test drive. I was immediately greeted with a warm and cheerful staff, and Derrick Wynn was available to assist with my test drive. Derrick was extremely knowledgeable about each model and how they compare to the competition, and he provided honest, fair and balanced information to all of the questions which I asked. Derrick has a wonderful personality and he makes you feel like he has your best interest in mind, and I believe that he genuinely does. This will be my first dealership of choice for future vehicle considerations and I highly recommend Derrick Wynn for your vehicle needs. I have to also add thanks to the rest of the staff, Pam - who personally trains you on the fine features and technology on your vehicle, she is delightful to work with, as well as Neil, who personally thanked me for my purchase and presented me with a nice gift before leaving, as well as Lisa in finance - what a truly nice person to work with! Their were several additional staff members who also stopped by to introduce themselves to me during my visit, which added to an especially nice experience overall, and I absolutely love my Mercedes!

maroni999

25 de oct. de 2016

Just bought my first Mercedes Benz a few days ago, and I can only sum up my experience in one word: AMAZING! Vadim and David were extremely helpful in getting my monthly payment to an amount I was comfortable with, and I also never once felt pressured. I also appreciated Vadim staying in constant contact with me on the status of my car and when it would be ready for pick-up. The day I picked up my car, Vadim had of all of my paperwork ready, and just made the process seamless and easy. I was literally in and out of the dealership with my new car in under an hour. Words can't express the friendliness, helpfulness, and just all around amazing customer service I received from Vadim and everyone at RBM Alpharetta. I'm most definetely coming back here for my next Mercedes! See ya in 3 years Vadim! :-)

Bcwilliams27

25 de oct. de 2016

Ramona was awesome. She made everything go smooth. Very nice woman to work with and very professional. I recommend her for your car buying experience.

Gloria Johnson

24 de oct. de 2016

RBM of Alpharetta - Dan Berry and David WangPurchased a 2016 C300W on Saturday October 22, 2016. Both Dan and David provided excellent service with helping me make my decision on my second purchase at RBM. The Financials services, warranties and maintenance services were explained by the Financial manager. I would recommend both Sales men to my friends and family. Thank you for your ongoing support!

RoyR

24 de oct. de 2016

From the first call to come and test drive a particular car we had found, to the visit and the purchase at the dealership, we were treated warmly and with such an "at ease" relationship with our contact, Bill Winslow. The experience was one of the best we have experienced in purchasing an automobile.

GLS63 AMG

22 de oct. de 2016

RBM of Alpharetta is only as good as it's people. This is a people business. Kyle Edson gets this! Thank you for getting my car in from Germany a month quicker than originally anticipated.

Billy Evans

21 de oct. de 2016

I did not buy a car at this time, but next time I would ask for Kyle. It was a pleasure dealing with a salesperson who know the product and how to deliver it.

Nate P

21 de oct. de 2016

I would definitely purchase again fro this dealership. The complete experience was hassle free and Ron Devalle and the staff made it happen!

Wintervr3

21 de oct. de 2016

This is the third vehicle bought from Andy Sayers and the team at RBM of Alpharetta, and my wife is not the easiest to please, but Andy always comes through for use, he is the best! We will be buying number four from him for sure! Great job thanks Andy!

John

20 de oct. de 2016

This is my 2nd experience and purchase from RBM of Alpharetta. My Sales Associate Bill Favini was superb, super knowledgeable about the vehicles and took the time to educate me on each vehicle in the search criteria. Bill took his time and did not rush me to a decision which was difficult as there were several vehicles that were on my list. We finally decided on a C250 and is was delivered quickly and before leaving I was given personal instruction on all of the features of the vehicle. Everything was perfect from sales to finance to driving away very pleased and excited to have my new Mercedes. I absolutely recommend Bill and the RBM dealership for anyone looking to be treated with respect and courtesy during the typically punishing process of purchasing an automobile. Thank you Bill!!!

Nate6190

20 de oct. de 2016

Ron Delvalle,has been working with me for at least 6 months or more. His follow up kept me informed of the current inventory at his dealership. When he found the car that met my choice as well as my wife we made a purchase. He is a true professional that genuinely care for his customers.

Mercedes-fan

20 de oct. de 2016

We purchased a vehicle that is a new model so there are very few available. Bill Winslow spent considerable time searching the country for something that matched our want list. He found what we wanted and pulled some strings to get it to us. Bill is not pushy but will give advice and opinions. He is super friendly and easy going. In fact everyone at this location has been terrific. Our last vehicle was from BMW and they were the opposite. No more BMW's for us. We are sold on Mercedes, RBM of Alpharetta and Bill.

kingfish

19 de oct. de 2016

The whole crew made the process simple, satisfying, and stress free. Top shelf attention to detail and red carpet delivery to my beautiful bride on her birthday. Thanks guys.

lovetofly

18 de oct. de 2016

My recent purchase of a 2014 E350 Mercedes Benz was handled quickly and professionally. The employees I worked directly with (George Timmes and Teresa Cox) did an exceptional job getting everything done in a timely manner. The new nuances of the 2014 model were explained to me in depth and I am enjoying the updates from my 2010 trade-in. I look forward to enjoying my new car and working with RBM Alpharetta to see if I can reach 300,000 miles.Thanks RBM

Robert McDaniels

18 de oct. de 2016

I bought my wife a new Mercedes GLC 300 SUV here. They had great incentives on the remaining 2016 and I got a discount through USAA. Very friendly, great service, and a price well below what Truecar was offering.

azizi

17 de oct. de 2016

When I was in the market to buy a new car, I knew exactly where to go, the same place I've been going to for over 15 years. I've always had the best experience in RBM of Alpharetta and Mr. Reza Azizi has always been my "go to guy" for any questions I've had. For my recent purchase of C300 Coup 2017 new car, he was patient and also so meticulous on explaining comparison amongst different Mercedes models and different packages. He is always on time on delivering service. I'm very satisfied with the decision that Reza Azizi helped me made. I love my car. SUPERB JOB Mr. Azizi !

Lojack90

17 de oct. de 2016

As a Smart car owner, I was so thrilled when RBM of Alpharetta started servicing my vehicle. Since I've been going here, they have always gone WAY above and beyond to ensure I'm satisfied with the service. Never once have they failed to impress. I honestly cannot recommend this dealership higher.

calcarshopper777

16 de oct. de 2016

I was extremely impressed with the level of service I received from RBM of Alpharetta when I purchased my Mercedes E350. My Sales Associate, Reza Azizi was very honest and fair. He helped me purchase the exact car I wanted and assisted me with all the paperwork. Additionally, I had a need to ship my car after the purchase and Reza was very attentive and helped me with throughout the process until the car was delivered to me. Even after the car was delivered, Reza called me to make sure everything was okay. I would highly recommend RMB of Alpharetta and I especially recommend working with Reza Azizi.

calcarshopper777

13 de oct. de 2016

Extremely impressed with the level of service I received from RBM of Alpharetta when I purchased my Mercedes E350. My Sales Associate, Reza Azizi was very honest and fair. He helped me purchase the exact car I wanted and assisted me with all the paperwork. Additionally, I had a need to ship my car after the purchase and Reza was very attentive and helped me with throughout the process until the car was delivered to me. Even after the car was delivered, Reza called me to make sure everything was okay. I would highly recommend RMB of Alpharetta and I especially recommend working with Reza Azizi.

happydriver

11 de oct. de 2016

Last month, my husband and I purchased a C300 MB from RBM of Alpharetta. Bill Favini, our sales associate, was extremely helpful and flexible with our wacky schedule. We didn't feel rushed, and Bill let us borrow the car for a few hours so that we could do an extended test drive. We decided on a 2014 car that still felt new, and Bill made sure the car was washed, vacuumed, and looking great by the time we finished with the paperwork.This was my first purchase with RBM, and I have to say it was the smoothest and most professional car buying experience I've had to date. (Sharon, the financial services manager, was a delight to work with as well.) I would definitely recommend RBM, and Bill Favini in particular! Bill has continued to be helpful to us even after the purchase -- answering some questions we had about the car after driving for a few days.

Happydriver

11 de oct. de 2016

Last month, my husband and I purchased a C300 MB from RBM of Alpharetta. Bill Favini, our sales associate, was extremely helpful and flexible with our wacky schedule. We didn't feel rushed, and Bill let us borrow the car for a few hours so that we could do an extended test drive. We decided on a 2014 car that still felt new, and Bill made sure the car was washed, vacuumed, and looking great by the time we finished with the paperwork.This was my first purchase with RBM, and I have to say it was the smoothest and most professional car buying experience I've had to date. (Sharon, the financial services manager, was a delight to work with as well.) I would definitely recommend RBM, and Bill Favini in particular! Bill has continued to be helpful to us even after the purchase -- answering some questions we had about the car after driving for a few days.

Scopeland

11 de oct. de 2016

My experience at RBM of Alpharetta was wonderful. Vadim Russian was an excellent salesperson, providing excellent customer service without haggling or pressure. The finance service was smooth and efficient. I would recommend RBM of Alpharetta to all my friends and family.

Kings

10 de oct. de 2016

Very helpful, no nonsense, professional experience. Ron was very attentive to us and made us feel valued. He provided excellent customer service, and we are grateful for the experience we had with RMB of Alpharetta.

David

7 de oct. de 2016

I had been looking for the right used car for almost a year and had experienced many dealers in the process. This was my first experience with RBM of Alpharetta and Andy Sayers made it great. I was willing to travel anywhere in the country to find the right car, but finding it in my own backyard was a pleasant surprise and Andy made the experience as easy as possible. His knowledge of the vehicle and professionalism made it a great experience! Very pleased with the entire staff at RBM.

arielledp31

6 de oct. de 2016

I had the most amazing experience at RBM of Alpharetta. Kyle Edson was very helpful in assisting my husband and I in buying a new car and we got everything we wanted in our purchase. He made the process easy and smooth. I would highly recommend RBM of Alpharetta and would buy from them again in the future!

AlpharettaCEO

4 de oct. de 2016

I have a limited amount of time and knew what I was looking for. Reza spent the time needed with me, could tell that I do not have a lot of time, and had everything prepared for me to come pick up the car. He was able to find EVERYTHING I wanted in the car. Color, options, all of it he had it down to the last detail. I'm excited for the second vehicle we're buying for my company in about 2 weeks.

AlpharettaCEO

4 de oct. de 2016

I have a limited amount of time and knew what I was looking for. Reza spent the time needed with me, could tell that I do not have a lot of time, and had everything prepared for me to come pick up the car. He was able to find EVERYTHING I wanted in the car. Color, options, all of it he had it down to the last detail. I'm excited for the second vehicle we're buying for my company in about 2 weeks.

Bestexperience.2016

4 de oct. de 2016

Rbm is the easiest car buying experience, no pressure from sales people. Very enjoyable, would buy from them again. I would recommend Rbm to anyone looking for a hassle free car buying experience. The service is excellent

Jcoots

4 de oct. de 2016

We have purchased multiple Mercedes vehicles from Sheaffer Cheek for both our company fleet and as personal vehicles. Each and every time, he and his team prove that while any car dealership can sell cars, it takes a special organization to stand out in what really matters to buyers....how they are treated during the sale and cared for afterward. We would never consider purchasing a Mercedes from anyone but Sheaffer and his team and know that there are many other satisfied clients that feel the same.

NCBuyer

3 de oct. de 2016

Great experience from arrival to departure. Made the buying process easy and quick. Mr. Wang represented the car accurately and everything occurred in a timely manner! Highly recommend for your auto needs!

Rachelle Simon

30 de sep. de 2016

Dan Berry made our car buying experience an absolute pleasure. The two things that really impressed us was his product knowledge and the no pressure sales which made us feel extremely comfortable. Dan took his time with us and made every effort to accommodate any requests we made.The Sales Manager Peter also gave us first class attention and service.Overall our experience was outstanding and we would highly recommend this dealership to anybody thinking of buying a Mercedes.

AlextheLawyer

30 de sep. de 2016

My sales consultant, George Timmes, was extremely professional and knowledgable during the whole process. I highly recommend RBM of Alpharetta to anyone looking to invest in a fantastic vehicle.

randy1958

30 de sep. de 2016

Once again, my wife and I had another wonderful experience working with Bill Winslow in our purchase of a 2017 GLE63s. We got the RED carpet treatment. We will only buy our cars from RBM-Alpharetta.

Rachelle Simon

30 de sep. de 2016

Dan Berry made our car buying experience an absolute pleasure. The two things that really impressed us was his product knowledge and the no pressure sales which made us feel extremely comfortable. Dan took his time with us and made every effort to accommodate any requests we made.The Sales Manager Peter also gave us first class attention and service.Overall our experience was outstanding and we would highly recommend this dealership to anybody thinking of buying a Mercedes.

Webb77

29 de sep. de 2016

I really appreciate George! He had awesome customer service and had a lot of knowledge. From the time I met George I felt like I could trust him to be fair throughout the process. You will not be disappointed working with him.

Andy, Milton, GA

29 de sep. de 2016

We initially were shopping for a new SUV looking at various makes and models. On our first to visit RBM Alpharetta we met Michael Pietrzak and he showed us a few Mercedes G Wagons & GL's. After the education and test drive I asked Mike to contact me it he took something in on trade that met our criteria. Within 10 days he located the perfect car; 2014 GL550 Designo. Negotiations went smoothy meeting with one of RBM's Managers (Neil Turry). The transaction was handled professionally and knowledgably and my time at the dealership was valued. Lisa Brennan quickly got me through financing and we have been very satisfied. We had to take the GL back for a few minor adjustments after the sale and to learn the Command System and the service after the sale has been exemplary.

Susan

29 de sep. de 2016

Great experience all around! Everyone was very knowledgeable and helpful! Fabian helped find the right car for me and Diane showed me how to use all the great features.

Hutchinson,Kasey10

28 de sep. de 2016

The staff at RBM has cornered the market on customer service and satisfaction! My overall purchase and vehicle overview was seamless and hassle free! EVERYONE was extremely knowledgeable and willing to assist! Reza Azizi was a stellar associate who has earned my complete trust and commitment!! Thank you RBM and especially Reza!

Breanasharp

28 de sep. de 2016

I've never had such an easy car buying experience! Ramona so helpful and personable. I just love her!Please see RBM of Alpharetta for all of your Mercedes-Benz needs!

Benz-lover

28 de sep. de 2016

I came in to test derive a new GLE450 and consider trading in my SL550 roadster. The floor salesperson said they did not have one in inventory. So I left.Two days later I brought my car in for service and noticed a new GLE450 being test driven. When I asked about it, the service Tech said "we got that in yesterday."So, my experience is that they do not want the hassle of making the extra effort to let me know they have a car to drive.I am not a fan of this dealership.---- Since posting this review, The GM has replied and invited me back for another try. I want to be fair and with all the positive reviews. I'll stop back in and try them again. I also visited for warranty service on my 550 and the responsiveness and loaner experience were good.

3Brynteg

28 de sep. de 2016

Awesome dealership, Bill Favini helped with my purchase and unlike other salesmen he put no pressure on me to buy and answered every question I had. He made me feel like a friend rather than a customer and if I was to ever buy another car it would definitely be with him! If you want an easy car buying experience go and see Bill Favini!

Ekaterina

26 de sep. de 2016

From first walking into the showroom, very clean and welcoming, to driving away with my new car, the overall experience was great. Bill Favini worked with us, he is extremely knowledgable, professional, and easy to work with. A great experience and I greatly recommend this business.

susanandmike

25 de sep. de 2016

From our initial greeting upon entering the dealership to our handshake prior to our departure in our new car, the environment at RBM Alpharetta was one of professionalism, hospitality, product knowledge, efficiency, and appreciation for our business. We felt valued as customers as Bill Winslow worked with us to find the vehicle that best suited our needs and price range. This was our first Mercedes-Benz purchase and, based on our experience at RBM, it won't be our last. Thank you!

dickins

20 de sep. de 2016

On every single phone call, in every single interaction, and at every opportunity all of the RBM employees absolutely shine. Ron Delvalle, Neil Turrey, Diane Evans, and Tom Ahern in Finance were all beautifully professional, courteous, kind, knowledgable and polished. If there is better staff anywhere I've never met them.

busylizzy

19 de sep. de 2016

Gracious, courteous and professional! My first Mercedes-Benz purchase was a great experience! Ron Delvalle and the RBM dealership staff were easy to work with and provided outstanding service!

mamehok

19 de sep. de 2016

My total experience with RBM was a pleasure! Vadim was the perfect sales rep! Very informative, but not overbearing! I believe he helped get into the right care! I am very pleased with the whole experience! Also, everyone in the dealership was very nice, approachable and hospitable!

Bulldog

17 de sep. de 2016

Mercedes Benz, RBM, and their customers are lucky as hell to have a competent and caring business professional like Mr. Bill Favini associated with this brand. We recently purchased our third Mercedes from him. He listens (yes, he really does).. and provides key recommendations for consideration during your decision-making process. Over the past five years, we have conducted business with Mr. Favini via phone, text, email, and face-to-face... and he has not missed a beat in exceeding our expectations. If you are in the market for a Mercedes, contact Bill and don't look back... working with him will be among your best decisions. cjr

Bulldog

17 de sep. de 2016

Mercedes Benz, RBM, and their customers are lucky as xxxx to have a competent and caring business professional like Mr. Bill Favini associated with this brand. We recently purchased our third Mercedes from him. He listens (yes, he really does).. and provides key recommendations for consideration during your decision-making process. Over the past five years, we have conducted business with Mr. Favini via phone, text, email, and face-to-face... and he has not missed a beat in exceeding our expectations. If you are in the market for a Mercedes, contact Bill and don't look back... working with him will be among your best decisions. cjr

SuziP

14 de sep. de 2016

Great experience at RBM of Alpharetta. Ron Delvalle and the rest of the staff were extremely helpful during our process of purchasing a new car. Highly recommend them.

Gray4

14 de sep. de 2016

This was our second time purchasing an automobile from RBM Alpharetta and having the same team going beyond excellent customer service to make the experience a "positive memorable" one. That was accomplished!! As usual, Andy Sayers spent hours showing their beautiful automobiles. The problem was, trying to decide which one you wanted to take home with you. A big Thank You to the "awesome" RBM Alpharetta team that helped us. I highly recommend this team of professionals for your car buying experience!!

MMotion

14 de sep. de 2016

When we decided to buy an Interstate Grand Tour, I was not looking forward to the whole shopping/dealership experience. What a pleasant surprise it was to meet Sheaffer. My husband had been communicating with him via email and phone, and when we finally made it to the dealership to check out the Interstate, Sheaffer was very helpful and was able to answer all of our questions. He is very knowledgable about all of the features and systems of the Airstream. Not only is he extremely competent, but his honesty and politeness are refreshing. Not once did we feel pressured or rushed. He is also very responsive to communications, not only before you buy, but after. As I sit here typing this, he is speaking with my husband who had a question about one of the features. It is comforting to know that service is a priority with Sheaffer and the RBM dealership. I can say that this was the very best experience I have had buying a new vehicle. The dealership itself is very pleasant and everyone we came in contact with was helpful and friendly. When we get another new vehicle, we would absolutely choose to work with RBM and Sheaffer.

first timer

13 de sep. de 2016

I never thought about purchasing a Mercedes Benz. I met Andy at RBM and he was patient and very willing to help me understand the options available to me and the pluses and minus of each. I kept coming back to him and finally my wife and I felt comfortable enough to make a deal with him

HelgaR

11 de sep. de 2016

Ramona Razavi was very helpful when we bought our new car. We would recommend her if you need a new or used vehicle. It was a pleasant experience.

Maratgold1

9 de sep. de 2016

I bought a car from the Dealership today. The deal was excellent. But even more important, I really enjoyed the process because of my salesperson Ramona Razavi. She was honest, extremely pleasant, and very helpful. This was by far the best experience buying a car I ever had. Thank you Ramona!

BeckyW

9 de sep. de 2016

George Timmes was so helpful and answered all of my questions. I did not feel rushed and enjoyed working with him. He really helped me u dears tans the vaious features available.

Happy Prius Owner

8 de sep. de 2016

Vadim was a real pleasure to work with. I called initially just to ask a question about a vehicle I had seen on line. He was VERY helpful. When I called back, Vadim was busy so I asked to speak to another salesman. Fabian was equally helpful. I didn't want to waste my time driving up to see the car so I asked about all the flaws. The two of them worked together and detailed every scratch. Vadim even texted me photos!!! I told him that I was coming to see the car and when I arrived, he had it pulled up front and all ready for us to go on a test drive. The car was great, but I am very thorough, so I took it to another local dealer to be checked. They reported minimal "issues" - including dirty air filters. The car fax showed they had been changed by RBM so I was very suspicious. When I got back to RBM and told Vadim, he literally found the service technician who had worked on the car and brought him out to see me. The technician pulled out the filters right in front of me and showed me that they were in fact clean!!! Mmmmh I wonder where the dirt disappeared to that the Toyota dealer found!!........POINT MADE...RBM are true to their word..... I purchased the car. The process was flawless. I believe from conversations with Vadim and the service tech that they only sell decent cars. Others get sent to auction so they don't tarnish their reputation.

MAO

8 de sep. de 2016

I have been a long time Lexus owner and was ready for a new car. I loved my Lexus but was looking for a change. Mercedes was not even on my list to drive, but decided to drive one based on ratings I read online. I was interested in a 2016 end of year vehicle and first drove the GLC 300 at another dealership and liked the car. I saw a pre owned certified car online at RBM of Alpharetta that I liked and drove to see it. The dealership experience was so much better than I purchased from RBM even though it is 25 miles from my house and the other dealership is 2 miles away. Michael and Neil were good at convincing it was not that far and let me know that the service department will provide loaners if needed. I ended up purchasing a new car and look forward to loving my Mercedes.Everyone was a pleasure to work with and I would recommend visiting RBM of Alpharetta even if it is a long drive!

DavidtheRealtor

7 de sep. de 2016

I inquired about the vehicle that caught my eye on the internet and was quickly contacted by Vadim Russo where he encouraged me to come in and take a look upon its arrival to the store. Vadim answered all my questions and settled my concerns. It was well worth my trip from midtown because I was instantly treated like a valuable customer at RBM and not as another "tire kicker" like at other dealerships. Vadim made me feel like I was a big spender when in fact, I was so excited just to be able to even get into the brand at my price point. My like new CLA250 is beautiful, well cared for, and a great value with all its bells and whistles. My special thanks goes out to Vadim, his attention to detail, and his team at RBM for making my it all so easy! Customer service at its best and I will definitely be back for more!

MsVickie

7 de sep. de 2016

It was time for me to turn in my lease and I had a little over three weeks left to make a decision. I had been working with another dealer and just couldn't close the deal. It was either the right car at the wrong price or the right price and the wrong car! I decided to check the other dealerships in the area and came across RBM of Alpharetta online. I saw an exquisite E350 listed in their inventory with a price that seemed too good to be true. I just had to see it in person. I hesitated because Alpharetta was so far away. After speaking with Andy Sayers, I made an appointment to see and drive the car. Andy informed me he was going to be out and told me that Vadim Russu would take care of me. His last words to me were "you're going to buy that car because it is a beauty." Well, Andy was right! The experience was incredible - who knew that buying a car could be this easy? No pressure, no hassle, no buyers remorse. Every employee was a joy to interact with, especially Neil Turry. It was a celebration after my purchase with pictures and hugs! It was THE BEST EXPERIENCE EVER and well worth the 120 mile round trip!

Schaub8

7 de sep. de 2016

We visited the dealership about a month ago and it was probably the best car dealership experience I've ever had. Our sales rep was George Timmes and at no point did we ever feel pressured to make a purchase. George was able to answer all our questions and was very knowledgeable about the different models on the lot. We made the right decision by going to RBM of Alpharetta.

lcoates1

7 de sep. de 2016

We had an excellent experience at this RBM. We were assisted by George Timmes, and he made the experience easy. He was knowledgeable and seemed to really care about making sure we were well taken care of. Further more we were really happy with the outcome - an amazingly well-built car for an even more amazing price. Will recommend RBM of Alpharetta and George over and over again.

diegombz

6 de sep. de 2016

I had found several dealers with the car I wanted at similar prices and with similar options, but there was never a doubt in my mind that RBM was the place where I felt most comfortable doing business - and their price was still among the most competitive prices. I am extremely happy with my experience with them, particularly with the knowledge, transparency, and friendliness of Ramona Razavi. It is nice to own a car without any doubts in your mind about having received the best service, offer, and vehicle! Definitely a first, and definitely not the last time I will do business with Ramona and RBM. Very recommended!

GLE 350

6 de sep. de 2016

Just got my brand new SUV GLE 350 from RBM and Andy Sayers , our sales person was so approachable ! I will definitely recommend RBM of Alpharetta!

J_Neps2016

5 de sep. de 2016

This was our second experience buying a Mercedes and first time at RBM of Alpharetta. To say the least, our first experience with a different Mercedes dealership in west Texas was stressful, confusing, and disappointing. As our family is growing and our desire to upgrade my wife's car was becoming a more common topic at the house, I was extremely hesitant of going back to any Mercedes dealership. However, being new to Atlanta coupled with a lot of pep talks from the wife we decided to try another Mercedes dealership for a test drive and feel if the experience would be the same. I'm glad we did! Going to RBM of Alpharetta was a great choice for us from the very start. From the receptionist welcoming us to being introduced to Warren Phillips, our sales associate we felt like a valued customer that was shopping for a specific brand for a reason and not just a number to an accounting schedule. Warren was the epitome of professional. He was easy to get along with and extremely interested in making sure our experience would be the best. He clearly has years of experience and takes the time to listen to customers explain what they are looking for, budgeting parameters, and then goes out to find the perfect car. For us, he found the perfect car for my wife while being honest and professional at all times and that alone made the car buying experience perfect for us. Thank you Warren for such a great experience and thanks for staying late to ensure our delivery was completed.

ChelseaBleedBlue

5 de sep. de 2016

I am a first time car buyer, and when arriving at the dealership we were greeted immediately and they took everything from their. It was a smooth process in and out in about and hour and a half. Great customer service!

Nelsyb

4 de sep. de 2016

Dealing with RBM of Alpharetta has always been a wonderful experience ! They have a great team, very professional and so friendly. My experience has always been a fantastic experience dealing with Ramona Razavi, our sales person, Dan Barry & Donnie Moore has always been top notch quality. You're in good hands! Thank you all for such a great experience !!

D James

2 de sep. de 2016

Ron and Donnie were awesome, informative, followed up on information making the process easy and enjoyable I love the car but the guys were very responsive and caring!

Scuba

2 de sep. de 2016

Bought a new vehicle here and they are wonderful! Will come back for sure!Pam Ciccateri did a great job going over the entire vehicle and helping with its features and how to use them, great employee!

Steve

2 de sep. de 2016

Great place RBM of Alpharetta! Highly recommend! See Kyle Edson in sales and Pam Ciccateri as concierge to go over all the features and how to use them!

Tom

2 de sep. de 2016

RBM of Alpharetta has the best sales and service team in the southeast. Rena Azizi has sold me 4 SUVs and my brother 2 SUVs and he is the most helpful salesman I have ever dealt with. He brings me back to Mercedes with good deals even when I think I will try something different. Teresa in service is really super to deal with and I love her wit and friendly attitude and the way she always keeps things real. U have to go to RBM of Alpharetta for the best buying and service experience .

karthikreddy

31 de ago. de 2016

The dealership has big inventory and lot of good pre-owned cars available. They are friendly and rest of the factors are met some expectations.

Dale123

31 de ago. de 2016

Andy Sayers was excellent to deal with, answered all our questions. We are new MB customers and very impressed with the levels of service. This is the way the car buying experience should be.

Dmayo1114

30 de ago. de 2016

My husband and I were initially shopping for certified pre-owned. We shopped around, but at RBM of Alpharetta we test drove a brand new car. Loved it! We were working with Warren Phillips and he was fantastic! However, since we wanted to buy new-we decided to try to buy locally. After talking with our local dealership and a far less pleasant experience, we decided to drive back (2 hours) to work with a salesman and a dealership with a much better all-around experience! Customer service seems to be their goal-and they do it well! We love our new GLS, but even more so loved our experience! Thank you Warren and RBM of Alpharetta!

MLSalon

30 de ago. de 2016

Not ready to buy just yet, but when I am I will return to George Timmes. Very knowledgeable an helpful. I was very impressed by him.

marianne

30 de ago. de 2016

An overall great car buying experience. We have been buying Japanese cars from the same dealership for the past 20 years and this was our first Mercedes-Benz. RBM of Alpharetta was not the closest Mercedes dealership for us (50+ miles away), but after my initial phone conversation with Warren Phillips, we decided to make the drive to Alpharetta. It was a great purchasing decision and we look forward to working with Teresa Cox when it is time to service our new 2017 GLS450. Thank you Warren, Neil and Tom for making the purchase process seamless. After briefly meeting Teresa Cox in the Service Department, we decided to make the drive to RBM of Alpharetta for our future service appointments as well. Thank you RBM of Alpharetta!

Jimmy18

30 de ago. de 2016

The salesperson, Andy Sayers, was professional, delightful, and most of all empathetic to us and understood our needs and wants perfectly. He is a superstar.

Todd B.

30 de ago. de 2016

Outstanding experience! 2nd new car purchase from RBM in the last 90 days! Derrick and Donnie were great to work with! We will return for our next new car!

Jeff

30 de ago. de 2016

Purchased a CPO SL550.. Outstanding process start to finish.

usxskytrooper07

29 de ago. de 2016

The night before our purchase, I requested information and by the time I got up the next morning I already had a voicemail from Andy S and he also sent me information about the car I was interested in. Due to us being about 3 hours away, I called ahead of time and Andy was able to hold the car for me until we got there. We ran into some very bad traffic and arrived at the dealership about 15 minutes before closing. Andy greeted us and did not make us feel rushed despite the late arrival. He had the car ready and parked up front and took us on a test drive immediately. While we were trying to get the price within our budget, several employees engaged us and offered us drinks and refreshments. The sales manager introduced himself and was active in the buying process. We have purchased vehicles from BMW, Hummer, and Cadillac and never had such a smooth and pleasant experience. Even though Andy was scheduled to be at the dealership early the next morning he did not rush the process and was very diligent in showing my wife all of the vehicle features and filled the tank up for our drive home. The dealership gave us umbrellas to take with us as a storm was approaching and everyone was so friendly and helpful. Andy continued to express appreciation for our business days after the purchase and even checked in with us a week or so later as well. This is by far the best dealership I have ever purchased from and will refer as many people as I can here. 5 Star experience!!! Jon M.

Macjac58

29 de ago. de 2016

This was the second time we have purchased a Mercedes Benz from RBM of Alpharetta. One of the primary reasons my wife and I drove from Charleston, SC, where we now leave, to RBM of Alpharetta was because of Andy Sayers. He was so great during our first experience. Andy spent a lot of time with us over the phone, prior to our visit, getting a good idea as to what we were looking for in a new car. Once we completed this process it was real easy going when we arrived at RBM of Alpharetta. Andy had a number of vehicles ready to show us and spent most of the morning answering all the questions we had and explaining all the features and benefits of each of the cars. We decided on a new GLE350 SUV for my wife. She loves the car and felt really good driving it off the lot. When it is time to buy our next vehicle are first call will be to Andy and RBM of Alpharetta. A True Professional and a Great Dealership.

palladio2

29 de ago. de 2016

Bill Favini was very easy to work with in the purchase of my car. He is low key and very informative. He does not overwhelm. Thank you for working with us.

FJD3

29 de ago. de 2016

We just completed our second purchase and the process went smoothly just like last time. Derrick Wynn kept us well informed and understood our needs. Nice folks, first class service and good communication are reason why we will continue to use RBM.

BK24

29 de ago. de 2016

I felt as though Vadim Russu went over and above the call of duty to help me secure my new company car from RBM. Due to internal issues at our company the deal was about 30 days old by the time RBM received their check. Vadim not only followed up with me in a timely manner, never pushing and he actually carefully contacted the correct person at our HQ and found the issue with the check that no one else could seem to do. The day of delivery was swift, easy and an extremely professional experience. I hope the rest of my experience with my new M.Benz is as positive as the purchase experience was.

Mvn

28 de ago. de 2016

fantastic customer services overall and "can do" attidude from Ron Delvalle my sales representative . I got the vehicle before expectation date even though Ron had some private commitment to attend to.

Dan

28 de ago. de 2016

My wife and I told David what we were looking for. He went right to work and found what we were looking for.We were very pleased with our sales experience.

sue from IN

27 de ago. de 2016

Vadim Russu made my car purchase go so smoothly & handled all details including out of state registration in a very organized and professional manner. Everyone at the dealership made for a very smooth purchasing experience. I couldn't have had a more positive experience!

Sunshine84

27 de ago. de 2016

Purchased my first Mercedes from RBM of Alpharetta. From the initial appointment, through delivery of the vehicle and follow up communication, RBM of Alpharetta has gone out of their way to make sure I was satisfied and happy with my purchase. I would like to thank Ramona Razavi, Tom Ahern and Dianne, but especially Derrick Wynn who worked with me to ensure I got the vehicle I wanted. The communication did not end when I drove out of the dealership as I received videos and had another walk through regarding additional questions about operations of the car. Job well done! I would recommend RBM of Alpharetta to anyone looking to purchase a Mercedes Benz.

Zrkg

27 de ago. de 2016

Great dealership and Great sales!They are friendly and professional. I bought 2015 GLA-250,I love and enjoy it. If my friends want to buy a new car, I will recommend them come to this dealer.

New in USA

26 de ago. de 2016

Being new to USA, I was looking for a car. After visiting several dealers and shopping several brands, I ended up driving past Mercedes Alpharetta. I was warmly welcomed and dealt with respectfully and professionally. Moreover, they were the only company that I visited that was flexible enough to work with my credentials to get over the credit rating problem that you are facing when you are new to the USA. Great help and a dream car. Thanks Ron Delvalle And Tina for all the great service!

Rick S

26 de ago. de 2016

Second time we have purchased a Mercedes at RBM from our salesperson Schaffer " Champ" Cheek. We are hooked. Easy transaction great service 5 stars on everything. We will never drive anything else or go to any other dealership. Thank You,Rick & Suzanne

Matthew

24 de ago. de 2016

My wife and I had a great experience from start to finish during our recent new vehicle purchase at RBM of Alpharetta. We worked with Mr. Vadim Russu who was very knowledgeable, patient and friendly. There was no high pressure sales tactics or any other 'sales games'. Mr. Russo made this purchase the easiest and best experience we ever had when buying a luxury vehicle. We will definitely return and work with him again in the future.

Richard Freeman

23 de ago. de 2016

I would highly recommend RBM to anyone interested in purchasing a Mercedes. Dan Berry was a pleasure to work with as well as everyone else involved.

Fred

23 de ago. de 2016

Order my GLC 300 4 magic due to options I wanted, Michael Pietrzak checked production schedule and it would not be built until December, Mike checked the schedule and found other cars dealers that already had scheduled with earlier production dates, Mike and the RBM staff negotiated a dealer trade which put their scheduled car onto me, Mike worked on this project for over a week and he came through. I will say if you are buying a new or used car RBM is the place to go, modern and up to date dealership with great people, it makes buying a Mercedes an exciting experience.

Cheld50

22 de ago. de 2016

From the time I met Ramona, our sales person, I was committed to buying a car from her. She was very professional, friendly and knowledgable. We drove 25 miles to the dealership to buy our E350 Pre-certified car. We have dealt with several Mercedes dealerships over 30 years and RBM Alpharetta was just "Terrific" from beginning to end. Neil, the sales manager, and Tom in Finance were very efficient and professional. We enjoyed the experience completely.

WPlatt

21 de ago. de 2016

George was a pleasure to work with and a true gentleman with a strong customer satisfaction first collaborative approach. I would highly recommend working with him!!

Lacey

21 de ago. de 2016

We were very pleased with the dealership & exceptionally pleased with Mr. Bill when recently buying a new car. He was very knowledgable, informative & accommodating as he helped me find the right car for me. Diane & Lisa were very helpful as well. I would highly recommend Bill to anyone shopping for a new Mercedes.

RIch

18 de ago. de 2016

Great experience working with Ron! We made several long visits to the dealership as we evaluated two certified pre-owned cars. Ron worked with us the whole process to get the cars we wanted at a good price and took care of everything.

Merc

17 de ago. de 2016

George was attentive to our needs. He listened and followed up to the letter. The facility is second to none, and all with whom we dealt were knowledgable and courteous. Thank you!!

Dr.B

17 de ago. de 2016

Kyle Edison was great. He was very knowlegable about our GLC 300. Sherrie and I appreciate his calls after the sale. We give him our highest praise. We will return for a new car when our lease is up.

Michelle09

16 de ago. de 2016

I bought a E350 from Derrick Wynn. I told him what I was looking for and what I wanted to pay. He found the car-- no games, no back and forth. The entire process was quick and painless from beginning to end. I had no intention of buying a car that day, just came in to look. Derrick and the team there made everything so easy, getting the car was a no brainer. It has all the features I wanted and then some. Derrick was professional, friendly, knowledgeable and focused on providing outstanding customer service, which he did. I was referred to RBM by a co worker who said they provided quality service. He was right. I would highly recommend RBM and Derrick. I drove away pretty darn happy and am glad to be part of the Mercedes Benz family. They care about their customers. Diane Evans patiently reviewed all the features with me. I suspect I will need a refresher but she was so patient and thorough.

KSL

16 de ago. de 2016

Reza at RBM of Alpharetta was great!! He went above and beyond to make sure my car buying experience was perfect.

Ashley P

15 de ago. de 2016

We are very pleased with RBM Alpharetta. Ron provided excellent customer service. When he knew he was not able to help us right away, he asked George to step in, to ensure that we were attended to and cared for. He was very prepared for our multiple visit and did whatever he could to make our transaction as smooth as possible. We highly recommend Ron and George.

alleppytrv

15 de ago. de 2016

Normally I think of first class as a pretty normal declarative phrase. No, really, how often do you hear that service was first class; the guy is first class; classy, classy, classy. But what impresses us the most is forthright human interaction. Honesty beyond doubt as noted in the voice, the eyes, the knowledge, the results. Enter Vadim Russo. My wife, Mary, and I were delighted with this man, his knowledge, his patience (our first Mercedes Benz) his personality (hes so understated hes perfect for his job, and Ive casted theatrical projects), his interest in us (he was delighted that our grandson was born during the sales process, and followed up on our wonderful news). Now once Mary and I decided on the C250, a 2013, Vadim and I got to an eye-to-eye understanding quickly . . . over the phone, messaging, and of course in person. The rest was easy. Neil Turry as I understand it was behind the scenes and I knew the first requests were answered and accommodated very fairly. Lisa Brennan was a joy to work with and made our financing structure very easy. Finally, Dian Evans patiently delivered our car as if she were delivering another baby to us; but this time our baby and not another grandchild. It was a pre-owned C 250. Now when have we been treated like royalty when buying a car? let alone a used car? Absolutely never until we first contacted Vadim Russo.

Benz

14 de ago. de 2016

Recently I bought my car from RBM Of Alpharetta - Mercedes-Benz dealership. I worked with Reza Azizi and bought C300 2016 model. He is very thorough and knowledgeable. I switched from BMW to Benz for the first. I knew all the great things about Benz within in one hour of the time I spent with Reza. What a car buying experience and I really love my car and the dealership. He went above and beyond. He was very informative but never pushed for anything. He helped me to select my car , configured to my wish. I am so happy and the overall experience is great. Ask for area.

Mohandas

14 de ago. de 2016

Recently I bought my car from RBM Of Alpharetta - Mercedes-Benz dealership. I worked with Reza Azizi and bought C300 2016 model. He is very thorough and knowledgeable. I switched from BMW to Benz for the first. I knew all the great things about Benz within in one hour of the time I spent with Reza. What a car buying experience and I really love my car and the dealership. He went above and beyond. He was very informative but never pushed for anything. He helped me to select my car , configured to my wish. I am so happy and the overall experience is great. Ask for Reza.

Bigbat15

13 de ago. de 2016

David Wang always finds the best alternatives to ensure you are satisfied and obtain the vehicle you were seeking. Very easy transaction in a timely manner.

Mikefsa

12 de ago. de 2016

I recently leased a S class and the entire experience was excellent. Rbm, and Ramona Razavi specifically, was fantastic. No pressure, a fair deal on the car, tirelessly worked to get the exact color and features I wanted.......all in a very responsive, open and friendly manner. One of the best car purchasing/leasing experience I have ever had. The pickup was fast, well organized and they took all the time to take me through all the features. A great experience.

Satisfied car buyer

12 de ago. de 2016

Bill Winslow made my car shopping experience a truly wonderful experience. I appreciate the time he took with me and never felt pressured or hurried to make a decision. I bought a preowned vehicle and he let me take the car overnight to have it checked out independently. The folks at RBM Alpharetta are top notch. If you are looking for a Mercedes Benz this should be your first and only stop. Happy car shoppers!

Femmecreole1

10 de ago. de 2016

We've just purchased our E-350 last weekend from Ramona Razavi at RBM of Alpharetta, We are very impressed with the level of service we received. She was very patient, knowledgeable and showed us many cars and walked us through the different options that come with the car. She did everything from selling the car to final walk through on delivery. Ramona made the transaction enjoyable and stress free. We will definitely recommend Ramona to all of our friends.

rodtay68

10 de ago. de 2016

The whole team was extremely helpful in helping me choose what kind of car would best suit me, as well as find a good price that fit within my budget. Everyone was great- Ron, Neil, Sharon and Diane to name a few. I highly recommend this dealership!

AMG GT S Lover

10 de ago. de 2016

Just took delivery of my 5th Mercedes from RBM Alpharetta, and my sales professional,Bill Winslow, was a pleasure to work with. I have visited other dealerships,but RBM's professionalism and people will keep me coming back.

Mercedes E350

10 de ago. de 2016

We worked with Kyle Edson at RBM of Alpharetta and, as a first-time Mercedes customer, I was impressed with how Kyle found the best car for our needs. We will definitely recommend Kyle and RBM to our friends and family. Very fast, smooth process. Great job by Diane in showing us the many features on our E350.

Mercedes E350

10 de ago. de 2016

I worked with Kyle Edson at RBM of Alpharetta and, as a first-time Mercedes owner, I appreciated the way that Kyle found the right car to fit our needs. The process went very smoothly and everyone was so easy to deal with. Diane also did a great job showing us all the neat features on the car.

Elahe Ghaenian Hesaroieh

9 de ago. de 2016

This was my first time purchasing car from RBM. David and Warren made it very easy for me to choose my car by explaining the condition and very friendly environment .I completely satisfied and highly recommend RBM to the people.

Kde234

9 de ago. de 2016

Everything went flawlessly. Treated great! Would recommend dealership without reservation. Actually kept travelling from Buckhead to Alpharetta because I liked my first experience with them so well.

SURESH KUMAR

9 de ago. de 2016

George Timmes provided us one of the best Car buying experience from start to finish. He provided a clear input for us to review and work with him to finish the deal .

Golden Bear

7 de ago. de 2016

Excellent customer service from start to finish. Everyone from the concierge, salesman, finance woman, and drive out expert were friendly, courteous, & knowledgable. Very pleased with RBM Alpharetta.

Spy

7 de ago. de 2016

From first walking into the showroom to driving away with my new car, the overall experience was fantastic. Kyle Edson, Neil Turry, Tom Ahern, and Diane Evans are knowledgable, professional, and easy to work with. A great experience!

Ralph Lindsey

7 de ago. de 2016

My wife and I recently started talking about purchasing another Mercedes, so we looked for a dealership through our Buying Club. They sent out our information to a dealer local to our home. Within 5 minutes Kyle Edson called me and we spoke for several minutes. We set up a time to meet with him and from the moment we met face to face, we hit it off. We had an amazing experience with Kyle and loads of fun and we highly recommend him as a sales person. There was no high pressure sales tactics used at all. When we left we felt as though Kyle was our friend. His follow up and attention to detail is what buying a Mercedes is all about. We had an amazing experience with him and RBM of Alpharetta, from the receptionist all the way to finance and especially the red carpet service. First class service all the way and they are our dealership for future purchases. They truly made it a Mercedes Benz experience. We were taken around the dealership to meet all the people that will be helping with our vehicle in the future. Please visit them and be amazed by the wonderful way they treat you.

Larry

7 de ago. de 2016

From first walking into the showroom to driving away with my new car, the overall experience was fantastic. Kyle Edson, Neil Turry, Tom Ahern, and Diane Evans are knowledgable, professional, and easy to work with. A great experience!

waterbaby1215

5 de ago. de 2016

Kyle Edson worked very hard to make sure I bought the right car for me with everything I wanted. He offer d options, pricing, etc with absolutely no pressure and he was as patient as a saint! Kyle worked with their finance department to make sure I got great financing to make the whole process easy. I am pleased with my new GLA and highly recommend RBM of Alpharetta and, most of all, Kyle Edson.

Pjholloway4

4 de ago. de 2016

This was my second experience purchasing my new Mercedes from this dealer with the help of David. Absolutely perfect experience from test drive to finance office. Can't say enough good about not only working with David but everyone in the process.

waterbaby1215

4 de ago. de 2016

After almost two decades of driving a fabulous ML I thought it was time for a change! It was had to do because the ML still looked great, had low mileage and drove just fine. I had researched the GLA and liked the look because it was still an SUV but not as large as the ML and drove like a sedan. Then I thought about going with the GLC 300. Kyle was in constant touch, found me the perfect fit of a new 2016 GLA with all the bells and whistles. He has the patience of a saint! I am more than pleased with the service I received from Kyle, he worked so hard on my behalf. He also worked with their finance department to get me a loan rate that couldn't be beat for the best of one stop shopping. Everyone I met at RBM of Alpharetta was friendly and professional. Don't hesitate to make an appointment with Kyle to get yourself the perfect Mercedes.

AlphaVol

4 de ago. de 2016

As owners of two 16-year-old Mercedes, my wife and I had decided it was time to move into the 21 century of autos. We had been curious for some time about Costco's auto buying program for its members and decided to give it a look. Surely this could not apply to a high-end vehicle such as Mercedes! However, we decided to fill out the online form and give it a try. Literally less than 5 minutes after submitting the form (it was on a Sunday afternoon) we received a personal email from Kyle Edson at RBM of Alpharetta inviting us to come in for a visit so he could explain how the Costco program could save us money. We made an appointment for the next day. Kyle greeted us as soon as we arrived and we were surprised to learn that the prices we were quoted were several thousand dollars less than we had expected. We had very specific ideas about what we wanted on the vehicles and he worked hard to find cars that matched our desires. I decided to wait for the 2017s to come in (about 2 weeks) and he spent the time researching new vehicles being sent to other dealers to find one like I wanted. He was successful and it was diverted from its original destination to RBM with no additional charge to me. During this time we decided to bite the bullet and get two (!!!) new Mercedes so he went through the same process with my wife. They did have a new 2016 SUV on the lot which she immediately fell in love with. We had decided to finance through our bank rather than the dealership for a better rate, but RBM's finance department researched several banks and made it possible for us to do it there for a "one-stop shopping experience."The bottom line is that we drove off with a two new Mercedes (a 2016 GLA and a 2017 GLC) and it was a pleasant experience for everyone. A final surprise: when we were getting the instructions on the new cars, the sales manager appeared out of nowhere to tell us how much they appreciated us putting our faith in RBM of Alpharetta. Now if we can only get another 16 years out of these cars.

AlphaVol

4 de ago. de 2016

As owners of two 16-year-old Mercedes, my wife and I had decided it was time to move into the 21 century of autos. We had been curious for some time about Costco's auto buying program for its members and decided to give it a look. Surely this could not apply to a high-end vehicle such as Mercedes! However, we decided to fill out the online form and give it a try. Literally less than 5 minutes after submitting the form (it was on a Sunday afternoon) we received a personal email from Kyle Edson at RBM of Alpharetta inviting us to come in for a visit so he could explain how the Costco program could save us money. We made an appointment for the next day. Kyle greeted us as soon as we arrived and we were surprised to learn that the prices we were quoted were several thousand dollars less than we had expected. We had very specific ideas about what we wanted on the vehicles and he worked hard to find cars that matched our desires. I decided to wait for the 2017s to come in (about 2 weeks) and he spent the time researching new vehicles being sent to other dealers to find one like I wanted. He was successful and it was diverted from its original destination to RBM with no additional charge to me. During this time we decided to bite the bullet and get two (!!!) new Mercedes so he went through the same process with my wife. They did have a new 2016 SUV on the lot which she immediately fell in love with. We had decided to finance through our bank rather than the dealership for a better rate, but RBM's finance department researched several banks and made it possible for us to do it there for a "one-stop shopping experience."The bottom line is that we drove off with a two new Mercedes (a 2016 GLA and a 2017 GLC) and it was a pleasant experience for everyone. A final surprise: when we were getting the instructions on the new cars, the sales manager appeared out of nowhere to tell us how much they appreciated us putting our faith in RBM of Alpharetta. Now if we can only get another 16 years out of these cars.

Lena62

4 de ago. de 2016

I purchased my first Mercedes at RBM of Alpharetta and I was immediately impressed with the professionalism and courtesy of the staff. I had visited two other dealerships in the metro area and this by far was the best. Vadim was our sales consultant and he went out of his way to answer all questions, was patient and honest. He was very knowledgeable of the vehicle and answered all our questions. The finance team of Sharon and Lisa were also very helpful and knowledgeable.Thanks RBM.

Momof3

3 de ago. de 2016

My daughter who interned in a car dealership last summer accompanied me. She is a junior in college majoring in accounting . We met with Bill Favini who treated us very professionally. Through him I purchased my first Mercedes . When we left my daughter said "now that was how a car buying experience should be" . At least on this we were in agreement!

Lena62

3 de ago. de 2016

The dealership staff were warm, inviting and professional. Everyone from reception to finance were awesome. Vadim worked with me and provided world class care, he listened attentively and clarified all questions asked. I definitely had a positive customer experience and the staff truly exceeded my expectations. Sharon and Lisa provided financial information and were honest and straightforward.Thank you so much.

Keith D

2 de ago. de 2016

First experience at this dealership and the salesperson Warren was absolutely outstanding! He spent lots of time answering all of our questions and ensured that we were completely confident in our decisions. The experience was very comfortable and free of any pressure tactics. All of the staff from management to sales to financing to new product orientation/training were all extremely courteous and professional at every encounter. I would not hesitate to use Warren and RBM of Alpharetta again and I would recommend them to anyone looking for a great car and great buying experience!

AryaS

2 de ago. de 2016

After a disappointing experience at RBM Buckhead and Sandy Springs, it was nice to receive excellent service from the staff in Alpharetta. A quick, informative online chat with Dan convinced us that the longer drive to Alpharetta was worth it. Vadim did a great job of presenting different car options and was willing to work on the pricing. We left with a new car and highly recommend this dealership.

Arya

2 de ago. de 2016

After a disappointing experience at RBM Buckhead and Sandy Springs, it was nice to receive excellent service from the staff in Alpharetta. A quick, informative online chat with Dan convinced us that the longer drive to Alpharetta was worth it. Vadim did a great job of presenting different car options and was willing to work on the pricing. We left with a new car and highly recommend this dealership.

John L.

1 de ago. de 2016

Excellent experience with a new car purchase. From the original appointment to test drive to selecting a specific GLE350 and the finance process, this dealership was a pleasure to do business. Ramona was extremely helpful and truly offered a low pressure and stress free purchasing experience.

David Kirkup

1 de ago. de 2016

Excellent approach to buying a car. Low pressure environment, gave me the information I needed quickly, no games. Found Mercedes ownership to make sense for me financially and even have lower insurance than my previous BMW. Very Happy.

James Fejedelem

1 de ago. de 2016

I couldn't believe what I saw. After searching for 3 weeks for an E350 with the color combination I wanted, there it was, at RBM. I called and made a deal over the phone and picked it up 2 days later.

omakad

1 de ago. de 2016

When we decided to get the second car for our family, I went to Audi, BMW, Lexus and Mercedes to test the cars in the same class. Dealing with Vadim made my decision much easier, as he truly treated me as family or a friend. I didn't experience anything close with other guys. Most dealers will be nice to you until they get you to buy something, but once you start having questions and your purchase takes longer then they expected it all falls into peaces. Not with RBM. Vadim, really did go above and beyond on his job. I have test drove three different cars, on three different occasions and even took the car home over night. He was nothing buy helpful to the max. Answered all the questions and was very familiar with these vehicles. He even drove me home one day on his own time when I didn't have a ride. He didn't want me to get UBER. When I wanted to test drive a car with specific color/trim options that they didn't have on the lot at the time, he offered to let me drive his own car, as it had the options I was looking for. Who does that?! I mean, really impressed and will come back here for my next Benz for sure. Even after the purchase he stayed in contact with me to make sure everything is at 100%. Couldn't recommend him and RBM more.

James Fejedelem

1 de ago. de 2016

I couldn't believe what I saw. After searching for 3 weeks for an E350 with the color combination I wanted, there it was, at RBM. I called and made a deal over the phone and picked it up 2 days later.

D Kirkup

1 de ago. de 2016

Excellent approach to buying a car. Low pressure environment, gave me the information I needed quickly, no games. Found Mercedes ownership to make sense for me financially and even have lower insurance than my previous BMW. Very happy with Vadim Russu as my salesperson. He was professional, low key and informative.

Retired Teacher

31 de jul. de 2016

WOW! I knew that I was in good hands 3 years ago with Bill Favini when I made the purchase of my Mercedes Benz that was my retirement gift to myself. When I decided to upgrade to the 2016 C300 Sedan, I knew that Bill Favini was my first and only call. He had just what I wanted waiting for me to test drive. Bill knows exactly how to provide the quality and service for the best experience. I appreciate the time they take to ensure I was comfortable with the new features of the 2016 models. If you want the best, just call Bill Favini. RBM of Alpharetta is a great dealership that has made a lot of upgrades to ensure the best in quality and service.

Retired Teacher

31 de jul. de 2016

WOW! I knew that I was in good hands 3 years ago with Bill Favini when I made the purchase of my Mercedes Benz that was my retirement gift to myself. When I decided to upgrade to the 2016 C300 Sedan, I knew that Bill Favini was my first and only call. He had just what I wanted waiting for me to test drive. Bill knows exactly how to provide the quality and service for the best experience. I appreciate the time they take to ensure I was comfortable with the new features of the 2016 models. If you want the best, just call Bill Favini. RBM of Alpharetta is a great dealership that has made a lot of upgrades to ensure the best in quality and service. ~Adel B.

Happy buyer

29 de jul. de 2016

I went to RBM dreading the process of buying a car - boy was I surprised! Best experience I've ever had and the majority of them were with high-end dealerships. I would highly recommend RBM and all the people with whom I dealt.

Tom0650

28 de jul. de 2016

Really love my car. Very pleased with how the dealership and salesman took care of us. We came from out of town to purchase. They made it worth the drive.

Buyer

27 de jul. de 2016

George Timmes, the salesmen was very kind and helpful. Everything was great until the finance department tried to tell me that they wouldn't take my check when they took my check the prior week. I don't know what they were insinuating and came off rude. I still don't understand why they would say such a thing when my check from the week prior went through and they didn't seem to have a problem taking my money then (a $1,000 non-refundable check). DIdn't sit right with me. A part from that everything else was great. The sales staff and the service team were very helpful.

lovethiscrossover

26 de jul. de 2016

On our first visit to RBM of Alpharetta, we knew we wanted to purchase a Mercedes, did not know which one.Ron came out to greet us before we entered the showroom. He went with us to determine which Model works the best for us. Even though it was 95 degrees and humid, he was in no hurry to rush us back inside. Ron was very helpful and knowledgeable about the features of the various Models.We hope Ron is still at RBM of Alpharetta when it is time for us to Purchase again.We never had a Red Carpet delivery. That was nice.

gbt

25 de jul. de 2016

RBM sets itself apart from all others in the car business. From the time you walk in the showroom to either browse around, test drive a car or actually purchase a vehicle you are always treated very well. The service teams are great as well. If you need a sales consultant, ask for David Wang. Very knowledgable, easy to work with and goes out of his way to insure you are completely satisfied!

Gbt

25 de jul. de 2016

RBM sets itself apart from all others in the car business. From the time you walk in the showroom to either browse around, test drive a car or actually purchase a vehicle you are always treated first class. The service teams are great as well. If you need a sales consultant, ask for David Wang. Very knowledgable, easy to work with and goes out of his way to insure you are completely satisfied! I'm on my 3rd Mercedes!

Bob Snyder

22 de jul. de 2016

Having purchase a number of cars over the past many years I can attest to experiences that oftentimes were other than smooth.That was surely not the case in with my recent negotiations withRon Delvalle of RBM of Atlanta. His product knowledge and friendlinessOf communication were exceptional. I would say 5 stars were not enoughTo properly convey my ranking of the dealership and the individual.Im looking forward to a continued relationship with this fine organization.

Samuel Cobos

22 de jul. de 2016

This is my third Smart Car I have purchased from RBM, and every time It has been a pleasant experience. Warren made the process even better than the previous times, always costumer oriented, It made the car buying flawless this time around. I would recommend anyone to use Warren as a sale/leasing consultant anytime.

Darrell Somerville

21 de jul. de 2016

Derrick Wynn is an outstanding salesperson and made it worth the trip! I have several friends located in and around Atlanta and will definitely recommend him. Thanks again!.

New Benz Buyer

21 de jul. de 2016

My previous Jaguars had set a high bar in satisfaction. My experience with Derrick Wynn surpassed my expectations and I love my new Mercedes Benz!

Starshark

21 de jul. de 2016

Wow! Talk about a smooth buying experience and PROFESSIONAL attention to details! Even my subdivision sticker was removed from my trade in and put in the proper place on my new vehicle...without me even asking or noticing it getting placed! This is just an example of how to be treated with first class service.

Sam

20 de jul. de 2016

The best possible car buying experience possible at today's market. All staff was very professional, especially Kyle Edson. His professional services and expertise lead us to purchase our first Benz. Thank you Kyle!!!!.

toddwat12

18 de jul. de 2016

Bill is so easy to deal with and the process was simple. Really nice people to deal with. I really did not intend to purchase a car that day, but the deal was good and the car was exactly what I wanted .

Kami Pyvand

18 de jul. de 2016

It is 10:30 at night. Just hit a pot hole at exit 11 on 400. Have just called AAA. A car stops that late at night. A gentleman approaches and offers to help. It is Mr. Bill Peek. That late at night he goes to the store. RBM of Alpharetta. He makes sure I get in and car is parked safely. He has got a loaner car ready for me to save me time. What a great person. Such professionalism and care. What else can one ask for.In Sales, Ramona Razavi has been a professional and caring.In service, Teresa Cox has always been caring and knowledgable. I have told many about this location and the great experience(s) I have had here. Recommended. 5 Star. Kami PyvandRealtor678-665-1211

paragshah126

17 de jul. de 2016

Derrick Wynn and the rest of the team at RBM were great to work with. They provided exceptional customer service, were responsive and accommodated all of our needs. I highly recommend RBM of Alpharetta.

Spencer Owens

16 de jul. de 2016

The entire dealership was very helpful. Scheaffer was very helpful during the entire process. The financing was the easiest I have ever been through with Lisa. I will definitely be giving this dealership and these individuals my business.

Warren-Francois

16 de jul. de 2016

Can't say enough about the great experience we had at RBM of Alpharetta! Working with Fabian was a pleasure. From the beginning to end he never missed a step...ensuring we were informed and well educated on our selection. As current BMW and Audi owners we never imagined a switch to Mercedes but with Fabian's knowledge it was an easy switch and the BEST decision made!

srenkin

15 de jul. de 2016

Kyle Edson went above and beyond to show us all of our lease options, and treated us with the kindness of friends rather than as customers. He truly cared about finding the car and the lease that made the most sense for us with honesty and transparency. Highly recommended!

Ymmuy2k3

15 de jul. de 2016

Fabian was amazing through the whole experience! He stayed in constant contact with me during the whole time. I would highly recommend him and RBM of Alpharetta!

julieddy

14 de jul. de 2016

Andy Sayers made our car buying experience an absolute delight. He was professional in every manner. He was there to answer questions but not to put any pressure on us. I would most definitely buy a car from him again. In fact, we would have a difficult time going anywhere else.

eli blake

13 de jul. de 2016

To whom it may concern:Kyle Edson of RBM of Alpharetta was/is a very good sales rep; He was professional and courteous at all times; He also drove/delivered the new car slk 300 to me; He made sure that I didnt have any issues from finance to pricing; great experience...

James

13 de jul. de 2016

Sheaffer Cheek with his truthful approach and his fairness to all concerned in making a deal for our purchase of our 2016 airstream has established the good will and friendship that will endure in making RBM our dealership for service. The overall experience has made it beneficial to all concerned. Sheaffer was always responsive to our many questions over the last couple of months as we were looking for the perfect RV to meet our needs. We would highly recommend Sheaffer to anyone looking to purchase a Mercedes be it a auto or RV, he is very knowledgeable and knows his product well.James & Susan Vlass

Howard

13 de jul. de 2016

At no time did we experience any high pressure to make the purchase. On the selling price they met us more than half way to make the deal we wanted on the vehicle we wanted. The service area made sure we were completely satisfied as well. A "Great Experience" in every department!

eli blake

13 de jul. de 2016

To whom it may concern: Kyle Edson of RBM of Alpharetta was/is a very good sales rep; He was professional and courteous at all times; He also drove/delivered the new car slk 300 to me; He made sure that I didnt have any issues from finance to pricing; great experience...

Shammi

12 de jul. de 2016

Thanks to David. He had good knowledge about the cars and helped me choose the right vehicle for my budget I am very happy with the purchase. He is patient and helpful and never force you to choose. This is the best buying experience I had in a long time. He made the entire buying process smooth and painless. Thanks to David (Sales) and Lisa (Finance). I strongly recommend David Wang at RBM Alpharetta.

BSE

12 de jul. de 2016

Warren was very easy to work with and made the car buying experience a good one. He had everything set up for me with the finance department so the whole process took about 20 minutes. I appreciate his follow up as well.

Michelle Johnson

11 de jul. de 2016

Call Bill Winslow if you want an excellent deal on a great Mercedes-Benz and drive out the door in the time it takes them to detail the car and fill the tank up for you. Bill made buying our first Benz so easy we came back over the weekend and drove our second one out the door within an hour. Bill is a true professional, knows his cars and is a lot of fun to work it!

cable5341

11 de jul. de 2016

This is our first purchase of a Mercedes-Benz and the no pressure, informative, hassle-free experience we had was wonderful. We are very pleased with our choice, and the people were a pleasure to work with. We will recommend RBM to family and friends without hesitation.

Tsamko76

10 de jul. de 2016

The best possible car buying experience at RMB. We had (me and wifey) a blast buying our Benz. All employees where friendly and treated as like a family,especially Kyle Edson.

happycamper

10 de jul. de 2016

Generally speaking, I hate to do both! But Bill Favini has changed my mind. Superb on all fronts. Excellent deal and honest guy. Great trade in and super reasonable prices. Mercedes for me from now on. Tired of Lexus car prices and their service prices and general lack of honesty (particularly w/women). We told Bill what we were looking for in February. He offered lots of choices and did his research on precisely what we wanted. He searched high and low for us and found me a pre-owned Mercedes with only 8K miles on it that was PERFECT. The price point was less than half of what I would have had to have paid to replace my Lexus 430. And, Denise gave me a step by step tutorial on my new ride and helped me program my two phones. I couldn't be happier.

smendira

9 de jul. de 2016

I went to the dealer not knowing what to expect from buying a Mercedes. The experience was wonderful - Fabian was very informative about the vehicles and there was no pressure. There were plenty of cars available on the lot with a good selection of colors and options. Doing the paperwork for my lease was easy, and Diane did a great job of acclimating me to the car.

Andrew Solomon

9 de jul. de 2016

Our family recently purchased a new 2016 G63 from Reza who made our buying experience simple and easy. My time was limited so after contacting Reza and told him what we wanted he went into action and found the perfect vehicle for us. After we made the deal, Reza arranged to have all the paperwork ready for us before our arrival. Upon arrival, the vehicle was ready and so was the paperwork. We were in and out of the dealership in less than 2hrs (this was on a Saturday)!Thanks for your professionalism and ease of doing business. Reza has a great team at RBM which helped in making our buying experience the best anyone could ask for. Highly recommend doing business with Reza and RBM of Alpharetta!

Nikki

8 de jul. de 2016

I leased a 2016 C300 and Derrick was absolutely wonderful. He was very personable, well informed and made my leasing experience a pleasant one. He was able to answer all of my questions and was extremely helpful in making it a smooth transition into the new vehicle. I will definitely go back to Derrick and the RB of Alpharetta team for future business.

PanMan

8 de jul. de 2016

I bought an E350 from Andy Sayers here 5 years ago and had a fantastic experience. He had great follow-thru and stayed in touch, so when I needed a new vehicle it was a no brainer to call Andy. RBM and Andy exceed expectations in every way so you can't go wrong. He even rolled out a red carpet when delivering the car!

aksw20

7 de jul. de 2016

Andy overcame obstacles and accomplish much better than I expected results, with professionalism not normally seen in today business world. Thought I knew what I wanted, but Andy found choices, not considered and I purchased a CPO C300M4, low mileage and extremely thrilled with the results.

SBK

7 de jul. de 2016

Reza was impeccable throughout the entire selling process. Not only did he answer all of my questions, he helped us through the entire process with a smile. It was the most comfortable and genuine car buying experience I've ever had. I wish he was who I bought my car 7 years ago from! Everyone there was exceptionally professional, welcoming, and accommodating. 5 Stars all around! They even had my new car waiting on a red carpet for me for delivery. Such a nice touch.

avalex33

6 de jul. de 2016

Kyle Edson was an enormous help in getting me into my car of choice. He was a pleasure to deal with and I would highly recommend him! He was extremely helpful, detailed and patient with my husband and I during this transaction. If you are looking for a dealership and dealer that will make it happen, contact Kyle of RBM Alpharetta. Additionally, the rest of the staff at RBM (Tom Ahern in Finance) were very pleasant to work with and we would recommend him as well. Lastly, thank you to all the staff at RBM in the showroom who were helpful and kind. Thank you again to Kyle and RBM Mercedes of Alpharetta.Marko and Eeryn Lubicich

Sanjay

5 de jul. de 2016

Ron Delvalle is the best Mercedez Sales Consultant. I wanted a CPO ML 350 with low mileage and Ron made sure that I get all the features I wanted in the price range.

Happy012

5 de jul. de 2016

We came to trade in our 2013 C250 for a 2016 GLC300. We had the pleasure of working with Ramona Razavi. She helped us pick the car that was right for our family. She did a great job of assisting & explaining everything to us - from the car options to the financial process. This is our 3rd Mercedes - our 2nd at RBM of Alpharetta and Ramona made this experience seamless & positive. We would love to work with her again in the future. The entire staff made us feel very welcome.

Cathy

2 de jul. de 2016

FABIAN TAFUR is the only Mercedes Sales Consultant you should ever consider using if you want a A+ car purchase experience. Also, if you think excellent communication is part of that perfect A+ experience, no other consultant could have ever had better communication skills than Fabian. Fabian exerts zero pressure, and none of those games that other sales consultants play, no exaggerations or any of that stuff. I hate that. I have purchased many cars in my life, and I can tell you that Fabian is one of a kind. I have worked closely with Fabian on the purchase of a beautiful Mercedes since April and I just took delivery in late June. I had specific details of things that I really wanted on this new car. Fabian made sure each and every single detail was taken care of. And most importantly, in that 3 month period Fabian has never gotten sick of me texting him day after day, and even unknowingly to me, even while he was on vacation with his sweet family, he still answered me immediately! What other sales consultants do that, especially AFTER you have already purchased the car from them? Its really because Fabian cares, and he care about his customers. Fabian is patient and he really makes you feel like he is your best friend who is helping you buy a car. I have to disclose that I just met Fabian this past spring when I was looking for a car. He is not my son, or family! You will love Fabian, and you will have a wonderful car purchasing experience with Fabian Tafur! Tell Fabian that Cathy referred you!DON RATAJSKI - Don is our service rep, and he is excellent. He always takes care of my daughter's car and my car. We have used him for the past several years and we both just love working with him. Ask for Don!

BestDecisionEver

1 de jul. de 2016

We were very happy to buy a Mercedes SUV that met our needs and has extra options. David Wang was our sales rep. We looked at many other SUVs and we chose Mercedes because of quality and comfort. David Wang made the process easy with our trade in and fun to meet with him and discuss the options for our purchase. We are happy to have our first Mercedes and David Wang was a pleasure to work with. We will be lifetime Mercedes owners now and recommend RBM of Alpharetta to everyone we know. They have a big selection and price ranges for everyone to own a quality Mercedes vehicle.

Kimlekhank

1 de jul. de 2016

I am in the market to buy an 2014 E350 Luxury car! I wanted lredium Silver color plus it fully loaded! It took 2 months, the saless manager and Bill found a car of my dream for me! They did everything as they promised me! My experience buying the car at RBM Alpharetta and Bill Winslow was a good one! He help me to get the car of my dream! He is a great saleman!;I would recommend him to any of my friends and all the future customers! Thank you RBM and Bill Winslow! I really love my car!

Happy1109

30 de jun. de 2016

Dealership overall has everything to close the sale the same day in couple hours, they had the car we wanted, the salesman was knowledgable and the financial officer was very effibient, total of two and a half hour we could finalize purchase.

Vito L.

30 de jun. de 2016

I looked at a lot of vehicles before my purchase And I knew more about the vehicles than the salesman. I went to rbm having an experience a couple of years ago with Fabian Tarfur I did not purchase a car from rbm at that time but was still treated as if I had . I called Fabian again and met him by just dropping by he showed a van but was expecting a confirmed appointment but still made time to show me a van and then introduced me to Shaeffer who was just as courteous and unbelievably knowledgeable about the van . In short I got everything I wanted at a better price than I expected which tells me that the customer's need was put at the highest priority in the deal very rare these days . In closing I will be purchasing another vehicle shortly and will look no further than RBM .

PennyCB

30 de jun. de 2016

RBM of Alpharetta and our salesman, Dan Berry completely changed our thought process, turning our dreaded previous car buying experiences to one we will remember as a "Red Carpet Treatment." It was our first purchase of a Mercedes and can assure you it will not be our last!

Lovinmycoupe

29 de jun. de 2016

My husband and I are still astounded at the "Red Caroet Treatmeny" we received at purchasing our first Mercedes at RBM of Alpharetta. From the time we met our salesman, Dan Berry and previewed the car, took it for a test drive, sat down to make the deal, all the way through signing the final document to complete the sale, we can only say one word.....professionalism! We would totally recommend RBM of Alpharetta and Dan Berry.

jamessmithtx

29 de jun. de 2016

I had a fantastic buying experience at RBM. I went online and found a few cars before talking to Reza. He was very knowledgeable and helpful throughout the entire process. RBM has the best customer service I have experienced bar none. If you are looking for a new or used Mercedes, this is the place to go.

JamesSmith

29 de jun. de 2016

I had a fantastic buying experience at RBM. I went online and found a few cars before talking to Reza. He was very knowledgeable and helpful throughout the entire process. RBM has the best customer service I have experienced bar none. If you are looking for a new or used Mercedes, this is the place to go.

CherylAtlanta

28 de jun. de 2016

I had an excellent experience at RBM of Alpharetta. Derrick Wynn was friendly and professional, and Lisa Brennan made the paperwork as easy as possible.

Sanika05

28 de jun. de 2016

Derrick Wynn helped me with the purchase of my new Mercedes-Benz and I was nothing less than impressed. If you're ever in RBM of Alpharetta make sure you ask for him, he does everything he can to get you in that new Benz very smoothly and promptly. He's the BEST!

Sarah BP

28 de jun. de 2016

Ron (Diane and Lisa Brennan) were absolutely amazing. They listened to my wants and needs and took great care of me. Ron Delvalle spent an entire day with me. We narrowed down my choice after driving three types of cars and then we walked the entire lot and found the perfect car me. Ron is a great person, a knowledgeable RBM representative and just made the entire experience much more enjoyable than you would expect. Thank you for welcoming me into the MB family, I will recommend you personally to anyone I know looking for a new or pre owned Benz.

Randy J

28 de jun. de 2016

I've bought at least 6 cars from Bill Winslow and will likely buy at least 6 more before too long. Always get the best treatment from Bill, Donnie and the rest of the folks at RBM Alpharetta. I recommend them to everyone I know that is looking for a new car.

PeachyKeen

28 de jun. de 2016

I recently purchased a vehicle from Bill Winslow at RBM Alpharetta. He was absolutely amazing and a joy to work with. Bill treats all of his customers equally as important regardless of the price of the vehicle; Every deal is important to him. Bill worked hard for my business and I'm so glad he did. Tom in finance was amazing as well ~ no upselling or fast moves pulled. Everything was easy and straight forward. As a matter of fact, Tom was able to provide me even better terms than originally quoted. Impressive! I was in and out in about 10 minutes.I gave the car to my husband for a Father's Day gift and he couldn't be happier! I even sent Bill a photo so he could share in my hubby's joyful day. Thanks Bill, Thanks RBM Alpharetta ~ can't wait to see you next time!

Cliff Horne

27 de jun. de 2016

I will have to say that purchasing a car from RBM was an excellent experience! My wife & I had been looking for a car for a few weeks and stopped by RBM while we were in the area. We were greeted warmly, then introduced to Vadim, our sales consultant who was so easy to work with. He asked a lot of questions to match us with the vehicle that met our needs & most professional. He pointed out important features of the vehicle and very knowledgeable about the vehicle and never pushy. I would highly recommend this dealership & Vadim!

fowlerfilms

27 de jun. de 2016

I had been searching for months for the right sprinter for us. Nothing super fancy, just pretty specific. I had contacted dealers all over the country trying to find something on the lot that I could pickup, instead of build to order and wait. I ended up calling Andy on a Friday, and he had found the van we were looking for by Monday. We went through the purchase process just 6 days later. Super smooth!The purchase process probably took 25min total, but my wife and I ended up staying and chatting, looking at other cars for another 2 hours. I only wish we lived closer so we could swing by from time to time!

Drew13

27 de jun. de 2016

I have worked with Bill to purchase 2 vehicles in the last 3 years. He and the staff. At RBM have been awesome and j would recommend them to others.

Cliff Horne

27 de jun. de 2016

I will have to say that purchasing a car from RBM was an excellent experience! My wife & I had been looking for a car for a few weeks and stopped by RBM while we were in the area. We were greeted warmly, then introduced to Vadim, our sales consultant who was so easy to work with. He asked a lot of questions to match us with the vehicle that met our needs & most professional. He pointed out important features of the vehicle and very knowledgeable about the vehicle and never pushy. I would highly recommend this dealership & Vadim!

KMGlasscox

24 de jun. de 2016

Is it strange to say that it was actually stress free buying a car? I found a car online and I was paired with Vadim, who handled my sale. I originally came in interested in another vehicle, but ended up on my own upgrading to another model, with no pressure from Vadim. He patiently showed my both of my options after spending a lot time showing me the first vehicle. He even parked them side by side so I could visual compare the two. He worked up financing options for both and offered me a reasonable amount for my trade. Even though I wasn't buying the most expensive car on the lot, I still felt like I was valued and important. The manager even ran after us to make sure he shook our hands and chatted with us before I drove my car off the red carpet! Top notch. Wouldn't buy a Mercedes from anyone else. My second purchase from RBM and I am reminded why!

macook

23 de jun. de 2016

We went to RBM of Alpharetta expecting the usual car dealership experience which is not good.Kyle Edson was our sales person at RBM Mercedes of Alpharetta and our experience was wonderful. WE found two cars that met our specifications and Kyle patiently showed us both car and allowed us time to make the right decision. Kyle was very straight forward and upfront during the entire transaction.. He was not pushy or glib which is a huge turn off for us. .. RMB and Kyle made the experience easy and the followup was excellent. The car was a 2015 and needed a few minor tweaks which were well done in a timely manner. We will not only refer RMB to other people but also to Kyle Edson, a real professional.

Mel Rainey

20 de jun. de 2016

It was time to replace my old 2006 280SLK and start looking for something new!! I came to RBM of Alpharetta and found exactly what I wanted. Fabian helped me through the entire process of buying the car and was absolutely wonderful. He showed me the car, let me test drive it, and was able to help me get a great deal. I took my time (almost a week) to make my decision and Fabian was never pushy and never made me feel pressured or uncomfortable. He truly wanted me to be happy with my purchase. He has even continued to follow-up with me after I purchased the car to make sure that I receive my owners manual and to make sure that I have everything that I need from RBM and am completely satisfied with both my car & their service. Everyone at RBM of Alpharetta was extremely nice, friendly, and helpful. I am very happy with my purchase and am glad that I came to RBM of Alpharetta.

Heather

20 de jun. de 2016

I had been wanting a new car for quite some time, but didn't want to spend the time hassling with a dealership. I finally decided to go after months of procrastination, and was absolutely amazed. Bill Winslow was helpful, professional, and a pleasure to chat with. Including the test drive, we were in and out of the dealership in under 2 hours! I would highly recommend Bill and RBM to everyone! Thanks! Heather

Bill Chase

19 de jun. de 2016

I was in the market for a new vehicle and had an interest in an E350. Great experience at RBM of Alpharetta. Bill Winslow was fantastic to work with. Made the experience seamless and enjoyable. Will seek out Bill for next purchase.

Bachelors

18 de jun. de 2016

Schaefer Cheek made our experience a pleasure. He was professional, knowledgeable and responsive to all our needs and questions. His no-pressure style made our purchase a joy not a pain. We are extremely pleased with our new Metris van and look forward to dealing with Schaefer in the future. He is an outstanding salesman and we will gladly recommend him to orhers

RHM

17 de jun. de 2016

My experience at RBM of Alpharetta with Dan Berry, Neil Turry, and Lisa Brennan was Absolutely Fabulous! This was my 3rd time buying a Mercedes- Benz at RBM and Dan was/is the perfect salesman. I've worked with Dan from the service department to sales, and he has always been above board with any and all of my MB concerns and issues. I have called Dan on vacation and he returned calls even on his days off, I will always look to him for support. During my last purchase, the Dream Team (Dan, Neil, and Lisa) worked thru the new automobile, trade, and paper work effortlessly, no fuss, no stress. I was beginning to think there was an issue when Dan said "Congratulations" for the 3rd time.My response .... Unbelievable! I love my my MB, and I am not looking to do business with the Dream Team for a while, but I recommend this particular team to anyone wanting an Unbelievable Dream Team Experience.RHM

JillA

17 de jun. de 2016

Sales person was knowledgeable, patient,and allowed us time to make our decision. He followed up at appropriate intervals. The dealership is very clean, comfortable, and well done.

Mariah

16 de jun. de 2016

I went to a couple of dealerships before I came to RBM. I'm glad I drove all the way to Alpharetta because Mr. Wynn was very nice and helpful and he made the purchasing experience of my E 350 a very pleasant one!

Metris Traveler

16 de jun. de 2016

My wife and I just purchased one of the new Mercedes Metris Van Conversions by Explorer. Our experience with RBM and with Sheaffer were very professional and successful. Having owned Explorer conversion vans in the past we were anxious to add the quality of Mercedes with that of Explorer for our next vehicle. Sheaffer aided us in doing just that. Additionally, the entire staff we met were pleasant to deal with and the financial closing was short and to the point. In short, the people I dealt with at RBM were all friendly, knowledgeable, helpful and pleasant to talk with throughout our buying experience. I look forward to satisfying customer/dealer relationship in the years ahead.

jmeasroch

16 de jun. de 2016

It is always a pleasure in dealing with David Wang. He makes buying a car a hassle free experience which is not always the case!! I have been dealing with this branch & David, for many years & hopefully for many more to come.

laba

14 de jun. de 2016

I had a great car buying experience at RBM of Alpharetta. I spoke to Reza on the phone a few times before coming in to look at cars. He was helpful, attentive and very accommodating as I examined and researched multiple vehicles, and he let me take as much time as I needed test driving several of the vehicles. The rest of the staff was very nice and helpful as well. Once I made a decision about which vehicle I was purchasing, the process was quick and efficient. My total car search lasted about a month and I visited at least a half dozen dealerships during the time. RBM of Alpharetta and Reza were above and beyond the other dealerships on all levels, especially in customer service.

Kgard

14 de jun. de 2016

Consumers these days are inundated with so much information it is difficult to decipher. Working with someone like Warren is invaluable in helping to separate what is important from all the noise. Warren is someone who is so courteous, respectful, knowledgeable, and patient, that I will remember him the next time I need a car and would contact him first regardless of what my needs are. I truly felt that Warren cared more about my satisfaction than he did selling a car. He took all the time I needed to show me the car, throughout two test drives. I'm really glad I ended up purchasing a car from him, because I would have felt awful to not give him my business after how helpful he was!

Ellie123

14 de jun. de 2016

My husband and I both feel very happy with our encounter with Kyle . Looking forward to him helping us with our auto purchase. The keetons.

Keller Walling

14 de jun. de 2016

Kyle Edson was our sales person at RBM Mercedes of Alpharetta and our entire experience was fantastic. I found the exact car I was looking for and for the price I wanted. There was no haggling. Kyle was very straight forward and upfront. He was not pushy which is a huge turn off for me. I would have walked out the door if I felt that way. It is unfortunate that not all dealerships are like this. RMB has made the experience so easy and stressless that I will never buy a car anywhere else. I will not only refer RMB to other people but I will also send them to Kyle Edson.

Keller Walling

14 de jun. de 2016

Kyle Edson was our sales person at RBM Mercedes of Alpharetta and our entire experience was fantastic. I found the exact car I was looking for and for the price I wanted. There was no haggling. Kyle was very straight forward and upfront. He was not pushy which is a huge turn off for me. I would have walked out the door if I felt that way. It is unfortunate that not all dealerships are like this. RMB has made the experience so easy and stressless that I will never buy a car anywhere else. I will not only refer RMB to other people but I will also send them to Kyle Edson.

MR WONDERFUL.

13 de jun. de 2016

I WAS MORE THAN PLEASED WITH MY PURCHASE EXPERIENCE WITH RBM OF ALPHARETTA. THERE WAS NO PRESSURE TO PURCHASE, AND ALL QUESTIONS WERE ANSWERED HONESTLY BY KYLE EDSON. WE WERE TREATED WITH GREAT RESPECT AND COURTESY. THE PLACE TO GO FOR MB PURCHASE. ROGER GREENWAY SAYS THANK YOU VERY MUCH KYLE.

Keo861

13 de jun. de 2016

Everyone acknowledges you no matter who they're helping. Everyone makes sure you've been greeted & if they can help with anything or if they can answer any questions, David Wang who was our salesman was VERY helpful & funny as well! Loved everyone there! Will be back & we definitely recommend this location!!

Satisfied

10 de jun. de 2016

All aspects of my buying experience were positive. Online info, the people like ,George Timmes,, and the team behind him,,,it all exceeded my expectations.

Eva Kargas

10 de jun. de 2016

We just leased our 3rd Benz from RBM conducted with Bill Favini. He is not only very knowledgeable about cars, but he makes the entire buying experience truly enjoyable. Bill makes us feel like we are part of Family. He found the exact car with all the features that my Husband wanted to add. He answered all the questions very thoroughly and honestly even the ones that could be answered just by opening the Car Manual. He even took time to answer questions of our daughter who just purchased her first Benz on the West Coast (certified pre-owned). Thanks Bill and thanks to the RBM Dealership for your extra warm smile that we see every time we visit there.

Professional Women

6 de jun. de 2016

I walked in to compare the GSC 300 to the BMW and Jag I was considering. Kyle Edson greeted me and me quick run down of all the features during my test drive. I drive A LOT and this car is an amazing ride/drive. We came back to show room and I told him what my budget was and he made it happen! Not intending on buying a car when I walked in, i decided to buy right then. I am very happy with my decision and as a professional women I appreciate the NO pressure sales approach. I recommend anyone to go see Kyle!

Harricls

5 de jun. de 2016

Ron Delvalle was very professional and courteous in helping me with my purchase. The Dealership itself is very professional. Well located in Alpharetta.Great vehicles at great prices

C&BT

3 de jun. de 2016

Vadim Russu and RBM Alpharetta provided the best shopping and purchasing experience when my husband and I purchased a Mercedes this Spring. We cannot overstate how professional, helpful, and courteous Vadim was. The entire dealership is beyond any other experience we have had. We felt completely comfortable with each stage of the process and we were never pressured. The professionals there walked us through each feature of the vehicle we purchased. Vadim was knowledgeable and answered all of our questions. He did additional research to ensure our experience was the best possible and that our needs were met. I have some health issues and Vadim went out of his way to ensure we were comfortable throughout the process and to anticipate needs. I cannot recommend this dealership and this salesperson enough. We will be back not only for service but also for future purchases, and we will send friends and family there! Thank you, RBM and Vadim Russu!

Garytlisa

2 de jun. de 2016

Our situation was complex because of the negative equity w our trade in. Only the right car with the right mileage and lineage would help resolve our issue. Bill found the car and made it happen

lorie.carreview

2 de jun. de 2016

Living several hours away and purchasing a vehicle makes you nervous.....Vadim Russu was amazing! I couldn't have asked for a better experience, from the phone call to the paper work. My husband was so pleased with the experience that he wants to try to purchase our 16 year old a used car from Vadim and this dealership. One of the best car buying experiences we've ever had.

Phil J.

2 de jun. de 2016

I purchased a car from David Wang last year and he was a delight to work with. Very professional and one of the nicest people you can imagine to work with. Their service department has also been wonderful. David has also been a great help to me finding a 2nd car recently.

Aalbritton

1 de jun. de 2016

Just leased a 2016 C 300 from David Wang over at RBM of Alpharetta. He made the experience easy! He worked his tail off to find my dream car in the budget I could afford! He even got them to pay for my 1st months lease!! I will definitely be back and have already recommend RBM & David to my best friend who is looking to lease in a few months.

AmirAlora0914

1 de jun. de 2016

Mike was prompt, professional and courteous.Answered all my questions and did not pressure me to purchase additional packages. Everyone was extremely helpful and made me feel comfortable with my purchase. I will highly recommend this dealership to my friends. This was the most pleasant experience I have ever had in purchasing a vehicle.

Cynthia

1 de jun. de 2016

From the moment I walked into RBM of Alpharetta, Ron Delvalle was extremely helpful, honest, and an absolute pleasure to work with. His knowledge of the automotive industry is impeccable! I have never met anyone from a dealership with such a strong passion and expertise with cars of all types. I would highly recommend Ron and RBM of Alpharetta!

Hole in One Winner

1 de jun. de 2016

RBM of Alpharetta and Dan Berry sponsored a hole in one contest for a C300 Sport Sedan at a charity tournament for The Porter Academy. I had the honor of winning (2 year lease) the C300 on my 168 yard hole in one. My wife is now the recipient of this great car. Dan and RBM of Alpharetta were great to work with and provided exceptional service to my wife as she picked at the exact car she wanted. I cannot imagine winning another Mercedes but we will certainly be a customer of Dan and RBM again.

Jeyon3

31 de may. de 2016

Ramona is the best. She spent the time with me to make sure the car fit my needs. Ramona showed me every car I asked about and more. Ask for her for sure.

Robin

31 de may. de 2016

My experience at RBM of Alpharetta with Dan Berry was fabulous! This is our first time buying a Mercedes- Benz and Dan was the perfect salesman. He is very knowledgable from working with RBM 26 years and was able to answer any and all questions. Pam was very professional and patient explaining the wonderful features of myGLC300. I highly recommend Dan, Pam and RBM Alpharetta.Robin

KatieG

31 de may. de 2016

My experience at RBM was great! I felt totally comfortable asking questions and did not feel pressured at all. I worked with George and he was fantastic! I highly recommend George and RBM Alpharetta.

Robin955

31 de may. de 2016

I recently purchased my first Mercedes - Benz from Dan Berry at RBM Alpharetta. This was the easiest and most professional car buying experience! Dan was a pleasure to deal with and will recommend him to anyone buying a Mercedes-Benz!

joe

30 de may. de 2016

This is my 5th vehicle with MB and the ease of acquisition makes purchasing stress free and enjoyable.George and Lisa are consummate professionals and very flexible.

william

30 de may. de 2016

reza is a one call thats all salesman , no hazzle just great honest service

Don Scarpa

29 de may. de 2016

Ron was the consumate professional He answered all my questions knowledgeably and made the whole experience a pleasure. I would recommend him to anyone I know

Michel

29 de may. de 2016

Ron was a great support throughout the whole process. Very knowledgable and fast to answer all out questions. We are so happy we finally decided to lease with him, thanks Ron!

mbauers16

27 de may. de 2016

Vadim was our sales person, he was great! Very responsive and took care of all of our questions and was great with follow up through the whole process. We purchased a 2014 E350 and the process was fast and no pressure.I would purchase another car from them.

RP

26 de may. de 2016

I purchased my second Mercedes C-Class from RBM Alpharetta and I must say I am really impressed with the quality of service my family and I have received from this dealership.I worked directly with Fabian Tafur both times. Fabian worked on my tight schedule and took time to understand my requirements, budget and timeline. Fabian went above and beyond to find the best matching vehicle for my family's needs. Fabian brings a wealth of knowledge of the model features and options available to fast track the buying process. I recommend this dealership and Fabian to anyone wanting to have a pleasant buying experience.

tara

26 de may. de 2016

reza is amazing to deal with this is our second benz in 6 months and feels like dealing with a long time family member when dealing with reza

Chris Watkins

26 de may. de 2016

Refreshing. That's the word that comes to mind. Greeted within minutes by a young, very well spoken gentlemen who hooked us up with Warren. Warren was responsive, respectful of our time and made sure we had all of the information we needed without being pushy whatsoever. We didn't buy a car from Warren or RBM. But I can assure you the next time we are in the market for a car RBM and Warren will be our first call. Thanks guys! Chris

Sara S

26 de may. de 2016

We had a great experience dealing with Kyle. He really helped us find the care we were looking for and the entire process was pleasant!

mbauers16

26 de may. de 2016

Vadim was our sales person, he was great! Very responsive and took care of all of our questions and was great with follow up through the whole process. We purchased a 2014 E350 and the process was fast and no pressure.I would purchase another car from them.

shevon

25 de may. de 2016

My experience at RBM Alpharetta was by far the best! From the time I shook hands with Ramona Razavi I knew this would have been a great experience, she was warm, welcoming and patient and went through every single detail. Ramona is very knowledgeable on Mercedes products and that made things so much easier. She assisted me in finding a home for Ebony( my C250's name) and had my best interest at heart. The financing process was easy as 123, shout out to Tom! All the Staff that I met were friendly, special thanks to Derrick Wynn who is always prompt in responding to my emails and telephone calls on any issues or arrangements. If you're on the market to purchase a vehicle, please visit RBM Alpharetta, very professional staff, courteous and result oriented, you will not be disappointed, they're quick and easy!

bnicholls

25 de may. de 2016

I had a grand experience with RBM - Reza Azizi. I recommend them for anyone looking at purchasing a Mercedes. Reza and Vadim were patient and answered all of our questions and we ended up buying the nicest car I have ever had. There is even a lady who goes over the intricacies of the car (like the Navigational system) on the day you buy it. RBM is a great dealership all-around and I even look forward to my first recheck visit at 10,000 miles to see my new friends.

Moore

25 de may. de 2016

My wife and I were able to locate a car that had all the options we desired in a C300 at RBM of Alpharetta. After flying to Georgia to view the car, Fabian Tafur helped make our purchasing experience very pleasant!

Barry

25 de may. de 2016

I had a grand experience with RBM - Reza Azizi. I recommend them for anyone looking at purchasing a Mercedes. Reza and Vadim were patient and answered all of our questions and we ended up buying the nicest car I have ever had. There is even a lady who goes over the intricacies of the car (like the Navigational system) on the day you buy it. RBM is a great dealership all-around and I even look forward to my first recheck visit at 10,000 miles to see my new friends.

RCW loves RBM

25 de may. de 2016

I have been to a couple of the other Mercedes Benz dealers in Atlanta and this dealership was the best experience yet. The staff was so helpful and pleasant. My family and I felt so comfortable. Mr. David Wang was great. He helped us to make the best decision for us. The best car buying experience yet.

MEK

24 de may. de 2016

In January we bought a used GLK350 for my husband. Our experience and the selection was so great, that when it was time for me to trade in my car instead of getting another BMW X5, I came back to RBM of Alpharetta and got an ML350. We asked for our original salesman Fabian who was fabulous, but since he was handling other business we were tag teamed with Ron. Ron picked up where Fabian left of and took care of us and finished the sale. The buying experience is so great and easy here. I had already selected the cars I wanted to look at from the website so they brought the 3 I had selected up front for me to look at to compare in person.

Notfastenough4me

24 de may. de 2016

We were looking for a mildly used Porsche convertible when few were available. We noticed RBM of Alpharetta had one. We called and were put in contact with Warren Phillips. He talked us through the car and got us to go there. Everything he said was right. We did a test ride and now own it, thanks to Warren . Knowledgable, professional and trustworthy. We plan return to RBM and Warren when we are ready to upgrade again.

sameergaikwad

24 de may. de 2016

So, I see this dealership come up in my search and then before visiting had all those questions as a buyer; Moving further, I send an enquiry and then walk into this dealership to meet this gentleman Warren Phillip. In next 30 minutes or so, I decided to buy a vehicle from here no matter which make and model it is...so I take a test drive and go home. Next morning I call up and work out the deal on phone and come in evening to pick up my car....all ready to move on road. As some of the reviews point here that Warren is genuinely interested in your interest and no sales crap whatsoever - And I agree. I rate this dealership excellent as every touch point in my buying experience was very helpful and prompt including Sharon T from finance and Neil T. Price negotiations was not a haggle and no pressure to buy. But I am so happy that I bought a vehicle here and I am taking my friend today again...

Peridot Davis

24 de may. de 2016

The car sales transaction was very professional and efficient. The application process was seamless and they even delivered the vehicle to my office. It made my life so much easier. Thank you RBM and Andy you are awesome!!!

Robert L

24 de may. de 2016

I have bought several cars over the past few years and by far this was the best experience I have had with a dealership-Great job Andy (RBM-Alpharetta)!

GLC Customer

24 de may. de 2016

Working with George Timmes was a very pleasant experience! He is a very knowledgeable, patient, friendly and low pressure salesperson. He genuinely wants to help find the right car for you!

Eric B

23 de may. de 2016

If are like me, you are predisposed to viewing a car salesman as a person interested in just selling you a car. That's part of their job description. But recently I worked with a car salesman at the RBM of Alpharetta dealership who has changed this perception for me. His name is Bill Favini. Yes he sold me a car but also looked out for my interest. He approached the process with a great deal of integrity, taking time to demonstrate all the features and patiently answering all questions in a straight forward way. He even went an extra mile to match the interest rate on my prearranged financing and followed up a couple of days after the sale to ensure the car is working as expected. This is professionalism at its best and speaks well about this Dealer. Go talk to Bill if you are in the market for MB.

Milton Couple

23 de may. de 2016

RBM ALPHARETTA dealership was a great experience. We came in with uncertainty of not only what brand, but what type of model within the Mercedes line. Kyle Edson did an excellent job of listening, educating us on the differences and advantages between the GL, GLC and GLA until my wife and I found our best match of options and features. Kyle was easy to interact with and was always very responsive with follow up on questions and updates. Would definitely recommend both RBM and Kyle Edson.

Tim

23 de may. de 2016

Warren Phillips was most personable and seemed genuinely interested in helping us find the right model to meet our needs and requirements. We appreciate his attentiveness during the search for the right vehicle, though the purchasing process and the continued follow up to make sure everything is in order and to our satisfaction.We also appreciate the friendly and welcoming attitude of everyone we dealt with at the dealership. The friendly faces at the reception desk to all the others who checked to see if they could help with anything if we appeared to be in need of assistance. This was in stark contrast to several other dealers where we felt invisible!

Milton Couple

23 de may. de 2016

Kyle Edson and the RBM Alpharetta dealership were very insightful. Kyle listened and did a great job educating us patiently on the differences, advantages and features of three different models (GL, GLC and GLA) until we were comfortable and certain of the fit. It was an easy and enjoyable experience throughout.

New Mercedes Buyer

23 de may. de 2016

RBM of Alpharetta made my car buying experience a pleasure. I didn't have a lot of time, they had all of the paperwork complete and the car ready when I arrived for my appointment. Tom in finance made me feel comfortable and was clear in his explanations of all of the paperwork. Excellent experience, I would recommend everyone to RBM of Alpharetta!

Sewladya

21 de may. de 2016

My experience with RBM of Alpharetta have always met my expectations with the most recent purchase included. From service to sales, the customer is treated with courtesy and respect.

Dan

21 de may. de 2016

The entire staff was very professional and polite. Andy had an exceptional command of the product and quickly answered all my questions. He truly understood the value of my time and made the entire process quick and professional.

baker

20 de may. de 2016

From beginning to drive out, I felt the spirit of excellence in Reza Azizi. His friendly manner and professionalism caused me to feel at ease.

David Wallace

20 de may. de 2016

Mr. Cheek and the entire staff is very friendly and patience. No hassle, attentive to all questions and needs. If your are considering a Mercedes, RBM Alpharetta is the place.

Art

20 de may. de 2016

Found the car that fit my requirements in stock with the help of our salesman, George Timmes. It took a short time to value our trade-in vehicle.and close the deal. Every one from the sales manager, service manager, financial staff were very professional and treated my wife and I as if we were their only customer. Diane Evans was wonderful training us on the operation and set up of our vehicle. The vehicle was detailed and fill with gas before we left the dealership.

shan

17 de may. de 2016

Excellent Service from start to end. Andy was really helpful and responded to my initial queries about the vehicle. Overall good experience at the dealership.

Bill Thurber

17 de may. de 2016

George Timmes spent tons of time with my wife and I looking at new and certified pre-owned C300 models. He was very knowledgeable and gave us all the information we asked for. Although I would up buying an Audi, I would highly recommend George to anyone interested in a Mercedes and believe they would have an awesome buying experience dealing with George!

Campergirl50

17 de may. de 2016

From beginning to end it was the best car buying experience ever! Great Customer Service!!! Answered all of our questions. Excellent Experience. Will be Back!!!!

Jim G

16 de may. de 2016

My wife and I were looking for a replacement car for a car recently totaled. Our budget was pretty low and we didn't really expect to be able to purchase a MB. We met Kyle at the dealership and he was very helpful and friendly. Kyle showed us several vehicles over about ten days. We ended up making a purchase from another dealer of a different brand than MB. Kyle was very nice and thanked us for the opportunity to help in our car search. I will certainly return to RBM in the future to look for other cars. Everybody I had contact with at the RMB lot was wonderful.

ysso60

13 de may. de 2016

I have dealt with many dealerships before, but RBM of Alpharetta left a very positive impression after my first visit. The staff- Warren Phillips and Neil Turry were friendly, knowledgeable, and patient throughout our search- and let me add honest. We left more than satisfied with a great deal and a new car!

Moore-dease MB

13 de may. de 2016

Great customer service. The entire experience from beginning to end was well worth the drive from South Carolina. Will definitely purchase again. Met all expectations and more.

jdanie4

12 de may. de 2016

I saw a pre-owned S550 on their website and decided to visit. Kyle met me and offered a test drive on the vehicle I was interested in. Kyle was professional and informative!!!

Shane

12 de may. de 2016

George Timmes was great to deal with. I have never been to a car dealership that was as friendly and professional as the people of RBM of Alpharetta. This was our first experience with a Mercedes and it couldn't have been better.

Ronnie

12 de may. de 2016

Sheaffer Cheek made our purchase of a Airsrteam Interstate a very enjoyable experience. He is extremely knowledge about the product and very responsive to our needs. There was no preasure applied or game playing with the price. Extremely professional! We had some unique request on taking delivery of our vehicle since we live in Florida. He figured out how to meet our needs and make it happen. He definitely went out of way to meet our needs.

GBriceno

12 de may. de 2016

I had the pleasure of buying from David Wang and Bill Winslow, They delivered on everything the promised and were complete professionals the whole way through. Highly recommended.

Allen Sinclair

11 de may. de 2016

George and Neal were very good. Will definitely recommend them. Easy car buying experience. Clean dealership. Very pleasant working experience. Lots of fun and enjoyment.

BK

11 de may. de 2016

The best testimonial any customer can provide is not conveyed in words...it is demonstrated through repeat business. I just purchased my second Mercedes Benz at RBM of Alpharetta. I had several dealerships to chose from, but never seriously contemplated going anywhere else. Bill Favini helped me find my first MB and he was the first person I contacted when I started looking for my current car. The dealership is customer-focused and deliver excellent service. Anyone looking to buy a Mercedes Benz in the metro Atlanta area should make RBM of Alpharetaa their first and last stop.

mckmitchell

10 de may. de 2016

Andy Sayers was our salesperson. He made the whole process extremely easy and enjoyable. Everyone we encountered was professional yet very personable. Great experience from start to finish

Sana

10 de may. de 2016

Excellent work by Dan ! It was the Great experience and Helping lot to figure it out the needs, I would love to recommend anyone, Thanks for whole team!

CW2016

9 de may. de 2016

It was a great experience from start to finish during our recent purchase of the GLC 300. We highly recommend that you go and see Michael.

Alphadawg29

7 de may. de 2016

Great job by the whole team. The staff was very accommodating to our needs. George offered good advice and suggestions as we went through the build options.

Anne & Bruce

6 de may. de 2016

The response to us from the time we walked in the door the first time, to when we walked out two months later with our new GLE 350, was outstanding. Michael was an excellent captain of the team and his mates were all top notch! The knowledge base and ability to relate made us very comfortable. Thanks to all, Bruce and Anne !!

dirtbike99

5 de may. de 2016

Highly recommend this dealer, loving my truck, Kyle edson is the man to call if you're looking for a great vehicle! Easy to deal with and great personality

Amy from Georgia

5 de may. de 2016

Ramona Razavi was great to work with. She was very professional and helped us find the right vehicle for our family. I would recommend RBM of Alpharetta.

Bob from Georgia

5 de may. de 2016

Schaeffer made purchasing our first Sprinter Van easy. We had already shopped around looking at the Ford Van and online Mercedes vans - when we called RBM of Alpharetta - they beat the price. It was a no brainer. In addition, they arranged for installation of all of the extra little items we wanted. Because we live a long ways away - Schaeffer made arrangements to meet us halfway for delivery - a plus for a small business owner. Overall it was an excellent experience and we have recommended Schaeffer at RBM to several of our customers.

Cpark352

5 de may. de 2016

I had the opportunity to visit RBM of alpharetta to buy a CPO c280 and the experience was superb. Warren is not your typical dealer, he was honest, professional and very upfront on our expectations. We gave him an offer and the manager himself who is Neil came to us directly and worked out a price we both agreed on. There was no back and forth on haggling, it was so painless and smooth, I have found a new mercedes dealer to go to. Warren also accommodated us with an extra set of rubber floor mats. He really went out of his way to make sure we were taken care of. I highly recommend warran and the people at RBM of alpharetta

Mags

5 de may. de 2016

Kyle Edson is a professional who answered all my questions. I would highly recommend RBM of Alpharetta to all my friends and family. Also very clean show room!

peghappy

3 de may. de 2016

From the minute my husband and I walked into the dealership we were treated with respect and received excellent service. We found our dream car and left the dealership feeling pretty special. All of the staff were excellent from the receptionist to the person who showed us how to operate our vehicle. We were very pleased with the experience. The showroom and customer waiting area is top notch and that is an experience in itself!

PamG

3 de may. de 2016

Purchased my first Mercedes and was very happy with the entire experience. I found the certified pre-owned E350 online and called to inquire about the car before visiting the dealership. I was hoping that the car would live up to the online description and pictures and it did! From the first phone call to finalizing the deal, the whole process was great! Every person I worked with was very friendly and knowledgeable. I would definitely purchase another vehicle here.

Baxterday1

3 de may. de 2016

We purchased a 2016 Sprinter 2500 170 Passenger model on 4/20/16. Sheaffer was our sales consultant. We couldn't be more satisfied with the whole buying process at RBM of Alpharetta, from the initial test drive to assisting us through the financing process. I highly recommend the low pressure sales approach they use at RBM, and Sheaffer was a pleasure to work with. He is knowledgeable about the product and made the whole process a breeze.

June

3 de may. de 2016

This is the second car I have purchased from RBM. I returned because of the friendly staff and great service but mostly I returned because of David Wang, David goes above and beyond and is the epitome of customer service. A special thanks, David, for finding me the exact car I wanted.

jamesdixon2769

1 de may. de 2016

I gave RBM of Alpharetta a 5 star because my experience there was very pleasant. And the staff ther was very easy to work with. i would surely recommend RMB of Alpharetta to all my friends.

JJ-125

29 de abr. de 2016

After doing a ton of research on mid-sized, all-wheel-drive SUVs, I narrowed the choices to two brands. I started with Mercedes-Benz & the closest dealership, RBM of Alpharetta. I was fortunate that the receptionist hooked me up with Andy Sayers. After owning another "luxury"German brand for nearly 20 years, I am making the switch to Mercedes-Benz primarily because of Andy's competence & professionalism. As a retired executive for another European auto manufacturer with responsibilities that included dealer training, I can assure you that Andy epitomizes the very best customer focus. P.S. I never bothered to even visit the other competing contender.

Carshopper

29 de abr. de 2016

Had a wonderful experience working with the RBM of Alpharetta dealership. At the start of our new vehicle journey we weren't exactly sure what we wanted so after many visits we boiled it down to one GLE. And literally at the very last second, saw another one in a color I liked better and changed vehicles. Our salesman was extremely patient, not pushy and easy to work with. I love our new SUV and am happy to recommend this dealership.

gttuck

29 de abr. de 2016

Best of the best sales experience from Bill Favini at RBM of Alpharetta, GA. I took delivery of my 2016 C300 4matic yesterday. This is my second vehicle that Bill has assisted me with in the last three years. Bill is a true professional! Ask for Bill!

Jason Boatright

29 de abr. de 2016

Sheaffer Cheek helped my company purchase two new vans. He was there to assist us in each step. Even after the sale was complete and we were outfitting the vans to suit our needs with aftermarket shelving and accessories, Sheaffer was there to help line it all up and make sure the process went smoothly. We look forward to our next vehicle purchase with Sheaffer and RBM.

ThatCarBuyer

29 de abr. de 2016

This is the third car I have purchased from RBM Alpharetta and Bill Winslow. The dealership is state of the art and staff is really knowledgeable and make car buying an easy and pressure free experience. Bill is a wonderful person and a great salesman. This is what keeps me going back to RBM Alpharetta.

Who Me?

29 de abr. de 2016

Sheaffer Cheek made our buying experience "painless"!It was a pleasure working with him- there was no "overselling"Our experience from buying, to servicing, to explaining all the extras included was very enjoyable.Sheaffer and your team did a great job.

G. Tucker

29 de abr. de 2016

Best of the best sales experience from Bill Favini at RBM of Alpharetta, GA. I took delivery of my 2016 C300 4matic yesterday. This is my second vehicle that Bill has assisted me with in the last three years. Bill is a true professional! Ask for Bill!

Kurt

29 de abr. de 2016

Vadim was very professional and polite. He was very helpful explaining the details of the cars and answering my questions. Even when I changed my mind on which car I wanted he just ran with it did whatever it took to make sure I would be happy with my decision. Vadim did a great job responding to me on numerous occasions throughout the day leading up to the delivery of my car. I can't praise him enough on how pleasant he made this experience. Lisa did a great job in the financing department as well. She explained everything well and made this part of it stress free. The manager Niel Turry and the lady who explained the electronics in the car were wonderful. Overall a top notch experience with Vadim leading the way!

Car123

28 de abr. de 2016

Vadim was very professional and polite. He was very helpful explaining the details of the cars and answering my questions. Even when I changed my mind on which car I wanted he just ran with it did whatever it took to make sure I would be happy with my decision. Vadim did a great job responding to me on numerous occasions throughout the day leading up to the delivery of my car. I can't praise him enough on how pleasant he made this experience. Lisa did a great job in the financing department as well. She explained everything well and made this part of it stress free. The manager Niel Turry and the lady who explained the electronics in the car were wonderful. Overall a top notch experience with Vadim leading the way!

DEBRA NELSON

28 de abr. de 2016

Kyle was professional and friendly. Was not pushyKyle was honest and the dealership did exactly what he said they would doI did a trade in and they offered me with in $2.00 of what I wantedThey experience was refreshingThe dealership was fair and honest too and I will do business with them againI love my new car and my terms and payment are very reasonableI am a happy customerDebra Nelson

RoswellJohn

28 de abr. de 2016

Bill Winslow warmly greeted me when I arrived to look at the beautiful pre-owned SL550 that was parked near the Dealership's front doors for me to test drive. He was very professional and comfortable to deal with, quickly getting me behind the wheel for a test drive, anticipating my questions and telling me all about this incredibly fine vehicle. Sharon was very cheerful and professional, too, efficiently walking me through the financial end of the transaction. I was able to complete the process the very next evening, finishing up with Diane Evans helpfully and patiently going over some of the details about the more technical operations of the vehicle. Other sales and service professionals introduced themselves to me, which was a very nice touch. Overall, it has been a wonderful experience, with the best part of it driving this baby off of the red carpet, out of the dealership and onto the street with the top down! Thanks again, Bill!

bookhart29

27 de abr. de 2016

Many of the tedious details involved in purchasing a car were addressed on line prior to taking possession of my car. My wife and I were able to show up, attend to some mandatory matters and drive off in my GL550 in a reasonable amount of time. She said, "That was way less painful than I expected !". All of the staff were genuinely courteous and responded to our inquiries without the typical sales -hyperbole . I was particularly impressed with my salesperson, Reza Azizi. He was honest and informative. I usually research any vehicle I purchase and was glad to meet someone who actually knew much more about the car than I did. He made the entire process enjoyable !

Cunningham Associates

27 de abr. de 2016

We are very pleased with the excellent service that RBM and Sheaffer Cheek have provided to our company. We have a fleet of MB Sprinters and our newest addition is a MB Metris. Thanks for all you do!

GRADY UNDERWOOD

27 de abr. de 2016

WARREN PHILLIPS WAS GREAT TO WORK WITH!!! HE HAD EVERYTHING READY TO GO WHEN WE GOT THERE!!! THEN WHEN IT CAME TIME TO FINANCE TOM AHERN HAD US TAKEN CARE OF IN 5 MINUTES!!

mknox

26 de abr. de 2016

First Class "Car", First Class "Service", First Class "Experience". After shopping several different brand vehicles at various dealerships, the search concluded with Sheaffer Cheek at RBM of Alpharetta! Sheaffer astutely assessed my needs, and made this my easiest and smoothest vehicle purchasing experience to date!! I love my E350 Sport (distronic system is unbelivable for my road trips!). The culture at RBM of Alpharetta is clear... this is not about buying a car, it is about the "EXPERIENCE"! The next time you are in the market for a new car, stop by RBM of Alpharetta and ask for Sheaffer!

blanket

26 de abr. de 2016

RBM of Alpharetta was by far the best fealership I have dealt with. Warren Phillips was the epitome of the professional, courteous, and prompt dealer representative, and made this process the most relaxed buying experience I've had. From our first contact RBM captyred my confidence, and there was no question that I would confidently complete a deal with them. I did, and it was a great deal. And, Pam expertly and patiently explained every detail of the car's excellent technology, so that even someone as challenged as us could understand and use all of it. A truly great experience!John ("Jay") HendrixGeneral, U.S.Army, retired

K Byrd

26 de abr. de 2016

This ML350 is our first Mercedes and we couldn't be happier. My wife loves the size and maneuverability of this fine machine.Mr. Shaffer Cheek should be sales associate of the year if he isn't already! He made the entire experience totally awesome. We will definitely call Mr Cheek for all things Mercedes. Everyone we met at RBM Alpharetta was top notch, professional and seemed to genuinely appreciate our business. We'll be back and we send our friends!

Benton Pratt

25 de abr. de 2016

Sheaffer Cheek makes things so easy when it is time to buy equipment. His product knowledge paired with his professionalism make it so easy to recommend him. His service after the sale also show that he is committed to a long term relationship, and I cannot say enough nice things about Mr. Cheek.

Ckkia

25 de abr. de 2016

Great experience at Alpharetta Mercedes Benz Dealership. Our sales associate, Kyle Edson, was fantastic! He was professional and took the time to make sure we were happy with our purchase and made the process easy. The price of the vehicle was very fair after doing extensive research on our own.

philbrow

25 de abr. de 2016

Cant say enough about this dealership---professional, courteous, timely, and just plain good. I would recommend them to anyone. A special acknowledgement to Dave Wang, Steve Byrd, and Sheaffer Cheek for making our most recent experience so great one. Phil Browning

Adrian

25 de abr. de 2016

Too often car dealerships forget that purchasing a car is meant to be an enjoyable experience. This is not the case with RBM. The sales staff were extremely knowledgeable and did not try any pushy sales techniques. I felt like I had all the time and information I needed to make my decision.The actual pick up of the car was well organized and efficient. I was not left waiting around at all. I am thrilled with my new vehicle and RMB really made me happy with my decision.

PhilBrow

25 de abr. de 2016

Had my Grand Tour serviced and, in addition, purchased a Smart Car this past weekend. Can't say enough about RBM of Alpharetta. The service was first class in every respect. Steve Byrd, Sheaffer Cheek, and Dave Wang truly made for an outstanding experience. I plan to continue my relationship with RBM of Alpharetta and strongly recommend them to anyone looking for a professional, courteous, and efficient dealership

Adrian

25 de abr. de 2016

Too often car dealerships forget that purchasing a car is meant to be an enjoyable experience. This is not the case with RBM. The sales staff were extremely knowledgeable and did not try any pushy sales techniques. I felt like I had all the time and information I needed to make my decision. The actual pick up of the car was well organized and efficient. I was not left waiting around at all. I am thrilled with my new vehicle and RMB really made me happy with my decision.

DJ

24 de abr. de 2016

Derrick Wynn and the entire Team at RBM of Alpharetta were a pleasure to work with Derrick was very helpful through the entire process and even went as far as to come pick me up at home to go get our new car. OUTSTANDING!DJ.

glo402

24 de abr. de 2016

Working with Vadim was REALLY great. I could be myself with him, ask him anything, and get in touch with him at anytime if need be, He was very friendly, helpful, and made my family's experience at RBM an amazing one; we felt super comfortable with him. I came in knowing only a little about what I wanted, and Vadim exceeded my expectations and made it so my husband and I could customize the vehicle the way we wanted it. Vadim exceeded our expectations, and we'll most definitely be calling him as well as recommending him for any and all Mercedes purchases.

jamesdixon2769

24 de abr. de 2016

It was very easy working with Kyle Edson. Thanks Kyle.

Glo402

24 de abr. de 2016

Working with Vadim was REALLY great. I could be myself with him, ask him anything, and get in touch with him at anytime if need be, He was very friendly, helpful, and made my family's experience at RBM an amazing one; we felt super comfortable with him. I came in knowing only a little about what I wanted, and Vadim exceeded my expectations and made it so my husband and I could customize the vehicle the way we wanted it. Vadim exceeded our expectations, and we'll most definitely be calling him as well as recommending him for any and all Mercedes purchases.

jigsaw

22 de abr. de 2016

we originally targeted GLE, and then we switched to GLC which is suitable for my wife. However, since GLC is very popular, the model we would like to buy originally is not available. Thanks for the sale rep Kyle, he helped us go through each option and introduce what it is and whether it is useful/how useful for us. I really like that. He is really a nice guy and doing a great job of helping us find the car not only we like but also suitable for our needs. When we worked with him, you really don't feel that you are obligated to buy the car, but more like he is helping you to find what you want. We really do not feel the pressure to buy, which made the whole buying a pleasant experience. He also helped us to get the price that can make us smile. He is really a good guy. We highly recommend him and this dealership. My son loves their snacks and drinks. It makes you feel that they treat you seriously!

1972Bastard

22 de abr. de 2016

One of the easiest transactions I've ever experienced! Will be calling Ron Devalle for my next purchase. He is very friendly and zero pressure! The entire staff was very helpful and pleasant!

MWMalone

21 de abr. de 2016

This was my second experience purchasing a vehicle from this dealership and the second time with Reza Azzizi as my sales professional. Reza made my experience painless. He and I had discussed the type of vehicle and color that I was interested in a few weeks earlier. It was almost as if he went out and purchased that vehicle for RBM inventory so that he could sell it to me. We discussed my trade and agreed on a fare value for my vehicle and an agreeable price for the car I purchased. I am sure that I made the right choice for the vehicle and my sales person, Mr. Reza Azzizi.

bita

21 de abr. de 2016

If any one wants to go a most trustful place with the most Honest and helpful employees , I would Recommend "RBM of Alpharetta" and would say go and ask for Mr, Bill Favini to get the best deal of your life. Bill is so friendly and real gentleman. Lisa at the finance department was so nice and caring too . My husband is super happy with the car that Bill recommended. Thanks Bill Favini ,Lisa Brennan and all other friendly staff at RBM of Alpharetta.

Atlanta Dad

21 de abr. de 2016

This was our best new car purchase experience ever! Great dealership and Sales person. Bill Winslow was very professional and easy to do business with. The dealership gave us a very fair deal on our trade and the purchase of the new car. My wife loves the new car!!I will definitely recommend them to our friends and family.

Juliana Pavanatti

21 de abr. de 2016

I am a big Mercedes Benz fan.... This was my 3rd Mercedes and the 2nd from RBM of Alpharetta. RBM of Alpharetta is always so helpful, regardless if you are purchasing a new car or in the shop. Dan Berry and Theresa Cox are the best!!!!

bestornothing

20 de abr. de 2016

Dan Berry was my service rep when I leased vehicles. He was diligent and credible - very professional. I missed having a Mercedes after a year with another vehicle, and knew that I would circle back to RBM, especially since Dan had transitioned into sales the prior year. With 25+ years of experience with the company, I find him to be the total source for all things Mercedes Benz. The purchasing process was as expected - thoughtful and professional. Dan is very pragmatic - a nice trait in a salesperson. I give Dan and RBM - all of the people with whom my husband and I dealt - 5 stars all the way around.

KathyR

19 de abr. de 2016

Ramona Razavi was great to work with through out this entire process. All personnel at the dealership were very professional and friendly. Finance process was painless and we were able to improve our interest rate with their help. Diane was very helpful teaching me about the various features of the car and how to use them . Very patient . All in all a very good experience.

SODEAR

19 de abr. de 2016

We actually found our car online and did business with them over email and phone. They were super to work with from the start. Professional, respectful, knowledgeable and just great people to do business with. We got a great price and they were responsive. Actually flew to Atlanta from Kansas City to take delivery on the car and drove it back. They arranged for a car to pick me up at the airport, had my car ready to go when I got there (and it was even more beautiful than the pictures) and greeted me like I was a VIP. Both the salesperson and the sales manager took time with me to make sure I was familiar with the car's features, had all the paperwork ready to go and handed me the keys for my drive home. They also followed up to make sure we were 100% satisfied and made it home safely. Can't say enough kind things about them and will definitely buy additional cars from them in the future - although I'm seriously in love with the one I got - it was worth the drive!

Gary

19 de abr. de 2016

Warren made my car buying experience easy and pain free. I wasn't sure what I was looking for and explained to Warren what my parameters were and he listened and guided me. Great and informative guy. Superior service throughout this dealership

Mountainfolks

18 de abr. de 2016

Best car buying experience ever! Ron ,our salesman, was knowledgeable, friendly and helpful as were all the employees we dealt with at RBM. And the best part is Ron has gone the extra mile to answer our questions since our purchase. Diane our trainer was perfect!

dabbott56

17 de abr. de 2016

RBM of Atlanta was very helpful with our needs and questions all the way through the process. Kyle Edson was extremely cordial and his product knowledge was indeed thorough. Again, we do thank you for the great overall buying experience. We also would like to refer all our friends, relatives, neighbors and acquaintances to visit such a nice family oriented dealership. Thanks

JenMac

14 de abr. de 2016

Bill Winslow was wonderful and knowledgeable to work with. He helped me find the perfect car and I have enjoyed having it. I would go back to him again, and j would recommend him to my friends and family.

BrianW157

11 de abr. de 2016

My wife and I purchased our first Mercedes this weekend and Fabian made the process quick, easy, and seamless. I would definitely recommend this dealership and Fabian to anyone looking for a Mercedes Benz.

Ven

10 de abr. de 2016

This is my first Mercedes-Benz and also my first Certified Pre-Owned automobile.It turned out to be a good buying experience! Knowledgeable, friendly and helpful personnel.We ended up driving out a certified pre-owned GLE 350 4MATIC (beautiful vehicle).After my initial conversations with Derrick over phone and email (thanks Derrick!), my experience went like this...- the appetizer was the test drive (thanks Ramona!) - the main course was the tedious negotiation :), trade-in and closing the deal (well handled by Ron and Neil - Thanks!)- the dessert was the demo and walk through of all the options by Pam (my son & wife liked it - thanks Pam!)- finally, the check (thanks Tom!)I would recommend my friends to RBM of Alpharetta...

R Boozer

10 de abr. de 2016

From our initial conversation all the way through to my purchase of my C63 AMG, I couldn't ask for a better purchase experience. Andy Sayer, Neil Turry, Lisa Brennan and Pam Ciccateri couldn't have been more helpful or pleasant. I received answers to all of my questions in a professional manner and the whole process was completely amicable and without pressure to purchase. I will highly recommend RBM of Alpharetta.

Arun Gupta

9 de abr. de 2016

We were looking for a luxury SUV as our next family car. Our goal was to purchase our next car sometime in July 2016 so we started with RBM of Alpharetta just to check out the new models available. Right from the time, we stepped into the showroom, we were welcomed and offered great hospitality. The ambience at the dealershipis full of vigor and energy with awesome range of most of the Mercedes models. It was absolutely an enriching experience to have George helped and guide us through the entire process. He not only helped us choose the right vehicle for our family needs but also patiently answered all the questions and there was no pressure or push of any kind to purchase the car. George was more than willing to work with us to get us the car that has all the features we needed. Also we thought we have known everything about the model we were interested after seeing the YouTube videos but it's only after having the discussions with George, we came to know about many details that otherwise we never thought of. So thank you George for your help and honest feedback.We bought our first Mercedes GLC 300 and are very excited.We meaning me and my wife will highly recommend RBM for their great service, knowledge and focus on customer needs.

VINCENT GIORDANO

9 de abr. de 2016

I had a identified a GLA250 that I wanted to purchase and exchange emails and phone calls with Ron. Upon arriving at the dealership, I learned that the car I wanted had been sold that morning. Ron worked quickly to identify an alternative and I ended up with a better option.I highly recommend Ron and Sharon in finance. It was a stellar buying experience. Start to finish it was under 3 hours.

Cdque

8 de abr. de 2016

Ramona was overall the best deal that I have ever experienced in my life. Not only did she assist me in finding the exact car that I want it she treated me with the upmost respect and professionalism I would expect when spending money to buy a vehicle. I would highly recommend visiting this dealership in speaking with Ramona if you're in the market for buying a used or brand-new vehicle.

ChristenP

6 de abr. de 2016

This is our 6th purchase with RBM Alpharetta and with Andy Sayers. The dealership as well as Andy are exceptional. While we did shop some other Mercedes dealerships in Atlanta for this purchase we were delighted that RMB Alpharetta was able to make the deal happen! Sharon in finance also made that process easy. Thanks to all AGAIN for a wonderful car shopping experience.

Clark9323

6 de abr. de 2016

My wife and I have owned 2 Mercedes automobiles (E class and ML class) since 2003. We had both vehicles serviced at RBM in Sandy Springs, GA, and our service advisor was Dan Berry. When RBM opened a new store in Alpharetta, they moved Dan to that location which was actually more convenient to my home, so we continued having Dan take care of our service needs. Dan was always very courteous and impressively knowledgeable about which services were coming up, so we always felt that he was looking out for our financial interests as well as for the reliability of our cars. Dan has since moved into the sales department, so other RBM service advisors (Carl Denton and Don Retajski) are helping us maintain our vehicles now. The entire RBM staff is courteous and helpful, and they are true professionals. We do not take our vehicles anywhere else for service, because we trust RBM to provide us the best possible factory-trained support. When the time comes for us to buy new Mercedes-Benz vehicles, we will confidently rely on Dan Berry to provide the same level of professional attention to us as he did when he was our service advisor for so many years. As well as Dan knows the cars, I can't imagine buying a Mercedes-Benz from anyone else.

francorva

5 de abr. de 2016

I had the pleasure of working with Bill Favin. From the first time when I requested some information about one of their vehicle he shows interest. I show up at the Mercedes Benz Dealer without any appointment Bill's was courteous, knowledgeable and ready to work with me, he help making my experience a great one. I want to thanks Bill because he went an extra mile to make me feel welcome to the Mercedes Benz family.

Mclem8

3 de abr. de 2016

Fair negotiation, great used car with no hidden issues, car delivered fully detailed and serviced. Have done business with RBM in the past and will do so again in the future.

S&R Luchik

3 de abr. de 2016

Best car buying experience ever! Ron D. And everyone at RBM were just awesome. I am so happy with my beautiful new Mercedes. Thanks for everything!!!!

jbowl1

2 de abr. de 2016

I have purchased a lot of cars in 40 years from dealers but have never had a better experience than at RBM Alpharetta, Georgia! From Bill Winslow our salesman to Sharon Thompson in Finance and Diane Evans our Product Concierge who trained us on the car.....it was all awesome and can't say enough on how professional and thorough they all were. Highly recommend RMM of Alpharetta.

sdcooper2

31 de mar. de 2016

I had the pleasure of working with Kyle Edson when buying my E350. He was very professional, courteous and knowledgeable and helped make my experience a great one. I love my new Mercedes!

darlaeden

31 de mar. de 2016

RBM of Alpharetta is the ultimate in customer service-from upper management to sales/support and service, the customer experience is wonderful on all levels. My third lease transaction was delightful and handled with ease. What is unique to me is that my sales agent, Andy Sayers, stays in touch with me during the lease to ensure all expectations are being met and looking for ways to strengthen the partnership with value added services and opportunities to change lease when unique dealer situations arise. Andy is a first class gentleman with a heart for service. Overall, the RBM experience-online or in person-is 'over the top' a wonderful on all levels-each time. I wish you all continued success.-Darla Eden, Hall County

Pinchuan Chen

30 de mar. de 2016

RBM of Alpharetta provided great service and was extremely friendly. I would recommend this dealership if you are looking for a Mercedes. They were very knowledgeable of the spec of the cars and history of the models and options.

Robert Fryman

29 de mar. de 2016

Mr Phillips was outstanding on his part of this sale. He had all the answers to our questions and went out of his way to make sure this transaction went smoothly and that we were happy with the vehicle we bought. If we were ever to buy another vehicle he is the person we would call. We are very happy with Mr. Phillips and the dealership he works for. Every person we came in contact with did their very best to make sure we had all the information we needed. We want to thank Mr. Phillips for all his help and if we know anyone else who is looking for a vehicle we would gladly recommend him.

Moemailusa

29 de mar. de 2016

Ramona Razavi really likes what she does. Her attention excelled our expectations. Her knowledge of details of all the cars I asked about made our transaction easier. She answered every question with enthusiasm. We didn't expect to finish the purchase of our new car and drive home with it, but she made it happen. The same with Sharon Thompson in the Financing Department. Sharon made us feel comfortable as if we were old friends. She made recomendations that will save us money in the future.This has been an outstanding experience.

jderaney

29 de mar. de 2016

I looked online and found the car that I wanted and when I went to the dealership I dealt with Vadim Russu and was treated with respect and kindness. if we are in the market for another we will go back to RBM of Alpharetta.

DN_Lucas

29 de mar. de 2016

We've purchased three cars from Reza Azizi of RBM. He is knowledgeable, honest, and trust-worthy. I highly recommend him as a sales contact.

Carol Ann

29 de mar. de 2016

Trust is the word I would use to describe RBM. Andy Sayers and RBM are synonymous for me. He has helped me purchase cars, providing facts and understanding without pressure I purchased my fifth different model yesterday and look forward to enjoying it as much as I have all the others. Andy sold me on the car. Lisa made the paperwork easy. Pamela's tutoring on how-to operate the car made everything so simple. A winning team and a very happy customer.

Ed Milner

29 de mar. de 2016

Kyle at RBM Alpharetta was very patient and informative. He answered every question we asked (and there were many) and kept me up to date as to when the the car would be ready and the things that needed to be done before we could drive it off the lot. He was very professional and easy to work with. I would recommend RBM and Kyle to anyone seeking a good experience in car buying. I nerver even thought of buying a Mercedes at any other dealership. RBM is the ultimate.

Milton Ga

28 de mar. de 2016

This is our fourth car from RBM Alpharetta in five years or so. Andy Sayers helped me with all of them. GL 450, GL 550, S550 and most recently the AMG GTS - WOW what a car. Andy is extremely knowledgeable and very helpful during the process. Its always a "hassle free" no pressure experience, and always a good deal. Considering the quality of the MB product and the RBM Alpharetta dealership service and experience...... I can't see going anywhere else.P.S. I never take time to write reviews......

Harrisjm0101

28 de mar. de 2016

Another great experience all around. Very helpful and insightful that led us to make our decision to work with RBM again. I wish I could take the knowledge and details provided for all my car making decisions in the future.

Tofulee100

28 de mar. de 2016

Reza made the entire sales transaction a breeze. He was very professional and curtious. I would recommend Reza to everyone who wants to purchase a vehicle at RBM of Alpharetta.

Laura Banner

28 de mar. de 2016

Thank you Reza for once again taking the time to make sure we had a wonderful experience purchasing our vehicle. I will always recommend you!

gclaussen

26 de mar. de 2016

As a car lover, I tend to change cars every 2-3 years. I usually start my search with cargurus and research different car types and models online. Buying a used and certified vehicle is important for me to get a great vehicle at a price that works for me and is under warranty. After weeks of extensive searching and sending out feelers to multiple dealerships, I found Ron at RBM of Alpharetta. He spoke my language and shared my enthusiasm without any salesman pressure. After making a preliminary decision, my wife and I traveled to Atlanta and were very well received at the dealership. Since we were out of town buyers, all of the preliminary financing, estimates, etc. were done by phone, email and text. It was a relief to find that there no surprises upon arriving at the dealership. Finalizing the deal was quick and pleasant and I was impressed with the staff and especially my salesman, Ron Delvalle. Thanks again. Grant

Alli

25 de mar. de 2016

I had an excellent car buying experience at RBM of Alpharetta. George Timmes was so wonderful to work with. He was professional, knowledgeable and extremely helpful. He worked to understand my needs and ensured they were met in the best possible way. I am a very happy customer.

Smahz89

24 de mar. de 2016

I went over to RBM of Alpharetta and had such an amazing experience all because of one man! Bill Favini has been the best person to deal with and has always been reasonable. He does a fantastic job and is very knowledgable of all the cars. To date I have bought 3 completely different cars from RBM of Alpharetta and all from Bill! If you go to RBM of Alpharetta you have to go see Bill! I will definitely be back and would recommend everyone to go see Bill and company over at RBM of Alpharetta.

Gus Cueto

24 de mar. de 2016

The car buying experience at RBM of Alpharetta was wonderful. All the information on several different car deals were clearly explained. We are very happy with the purchase.

DeDe

23 de mar. de 2016

I had the most amazing buying experience ever. I went to RBM of Alpharetta and Ramona Razavi was the best. Her pleasant personality and professionalism set her above the rest. Let me first admit I was a little intimated at first pulling up to a Mercedes Benz dealership to finally make a purchase. I was blown away at how quick and easy the whole process was, God has truly shown me favor. I was also given a tour of this awesome dealership and I felt like royalty, this is an experience I will never forget. Romona went above and beyond to make my first Benz experience an unforgettable one, and she achieve that goal. Sharon in finance also help to make this process easy brezzy she was patient and explained everything in detail. I did not feel any added pressure to make a purchase. I love you RBM of Alpharetta. Now I own a amazing Benz convertible that I love, love, love.

MarySue

23 de mar. de 2016

Andy,My husband and I want to thank you for the professional manner in which you assisted us in the purchase of the GLE 350, which I will be driving. This was the second time you assisted us in a Mercedes Benz purchase and we will certainly come to you again when we are in the market. You were extremely fair in the price offered for our trade-in and in the price negotiated for the GLE 350. What impressed us the most was the time you took to make sure I became familiar with the many wonderful features the vehicle offers. Your consideration shown when I picked up the vehicle in having it displayed on "the red carpet" was a nice touch. You truly made this a pleasant buying experience and I certainly appreciate it.MarySue Owens

caron2

23 de mar. de 2016

I love my new Mercedes and the company I purchased it from! The only thing better than the actual car was the amazing service that I received from RBM Alpharetta. They strive to be perfect and they are. I never felt pressured to buy but I got all the information I needed to make a great decision. From the very first glance of the car to driving it home for the first time, I felt like I was given the best customer service possible. They are simply exceptional. Dan Berry is the utmost professional, giving you the knowledge you need to make the decision that is right for you. Also once you purchase your Mercedes, Diane Evans is the best teacher, showing you all of the cool things your new car can do! I just loved the whole experience.

Aaron

23 de mar. de 2016

We bought a new GLE350 and our sales rep David Wang made the whole experience very easy. He was very honest and extremely helpful. If you are in the market for a new Mercedes, please ask for him.

Benzer 2016

22 de mar. de 2016

I felt welcomed the minute I walked into the dealership. Was greeted professionally and was made to feel like they really wanted my business.George Timmes helped me choose the options I wanted and he was very helpful in finding the color car I wanted. He made my car buying experience fun and enjoyable. Thanks George!

Christopher

22 de mar. de 2016

Fantastic Dealership! Bought a new GLA 250 and they worked with me to make it happen as smooth as any experince I have had. Planning to go back for my next car.

Mike

21 de mar. de 2016

Working with Dan Berry at RBM was simply the most sophisticated, simple and enjoyable car purchase I have ever made. Dan is uber knowledgeable on the Mercedes vehicles and shoots straight. He knows the value of giving your word and being a "Partner" to his clients. RBM was icing on the cake. Outstanding.

Jason

21 de mar. de 2016

The car pricing was the best we found. The staff were knowledgeable, helpful, and very courteous. We live almost 300 miles away and the communication was great. No complaints whatsoever. The service we received was outstanding. Highly recommended.

RTR

21 de mar. de 2016

I recently purchased a new GLC 300 from RBM of Alpharetta. This is my second car purchased from this dealership. The entire team at RBM of Alpharetta, sales, service and finance, make the new car buying experience delightful and very easy.

ken

21 de mar. de 2016

We bought our first Mercedes from RBM of Alpharetta, a GLC300 and love it. Bill Winslow, Neil Terry, Pam and Diane were all exceptional.The whole experience was 5 star as is our GLC 300.They took their time with us and we never felt rushed and they answered all of our questions.

Ken777

21 de mar. de 2016

Bought a used CLK convertible from RBM a couple of weeks ago. The entire experience, from shopping, to service after the sale, was perfect. Our salesman, Bill Winslow, could not have been any better. He is incredibly professional, extremely patient, and made the whole transaction a very pleasant experience. Lisa Brennan, in finance, was not only very pleasant to deal with, but with Bill arranged for my wife, who is fighting breast cancer, to receive a dozen pink roses with the car. My wife loves the car and raves about RBM to all her friends. The highest compliment I can give is that we'll be coming back for our next car. Great experience due to great people. Thanks again.Ken

Lisalisa

18 de mar. de 2016

George Timmes smoothly navigated us through the buying process until we found the car for us, a new GLA 250. Very happy with our purchase.

Mercedes

17 de mar. de 2016

Most customer service rating scores that I have been associated use five stars as their highest score. That being said RBM of Alpharetta ranks a ten in my mind. It was a very pleasant experience which was completed both in a seamless and smooth manner. Fabian, Tom and Diane were very accommodating. Please continue with your great customer service and competitive pricing.

cclose221

16 de mar. de 2016

I purchased my new 2015 CLA250 today from RBM North Mercedes Benz. This dealership is top of the line. From arrival to departure, the entire staff is friendly and courteous, creating an unpretentious and comfortable shopping experience. If you're in the market for a new or preowned Mercedes, I strongly suggest you consult with Bill Favini. This is my second vehicle I've purchased from him and both experiences were exceptional. Bill will answer all of your questions and goes above and beyond to provide the best experience possible. It's my firm belief that the buying experience is just as important as the vehicle being purchasing. Thanks to Bill Favini and the entire staff at RBM North for creating another memorable experience for me!

CCollins

16 de mar. de 2016

This a very professional and friendly dealership. I have had the pleasure of purchasing my car and trading in another car with ease. Dan Berry is an exceptional salesman and have known him for along time as he was our service professional for many years and now in sales. He always takes time to find out what the customer needs and delivers exactly what you want. Looking forward to purchasing cars with him again in the future. Sincerely, Catherine Collins

NiharP817

16 de mar. de 2016

I was professionally greeted each time I walked in and the purchasing process was at ease. I had the pleasure of having Vadim as my Sales Consultant. Vadim was able to come close to matching a loan offer I was getting outside the dealership and he was able to work with his manager and match an appraisal offer I was quoted for my trade in. I would recommend this dealership to everyone within my network.

ChrisC

16 de mar. de 2016

I purchased my new 2015 CLA250 today from RBM North Mercedes Benz. This dealership is top of the line. From arrival to departure, the entire staff is friendly and courteous, creating an unpretentious and comfortable shopping experience. If you're in the market for a new or preowned Mercedes, I strongly suggest you consult with Bill Favini. This is my second vehicle I've purchased from him and both experiences were exceptional. Bill will answer all of your questions and goes above and beyond to provide the best experience possible. It's my firm belief that the buying experience is just as important as the vehicle being purchasing. Thanks to Bill Favini and the entire staff at RBM North for creating another memorable experience for me!

Caron

16 de mar. de 2016

Had a wonderful experience with RBM of Alpharetta! The showroom is so beautiful and very upscale, the cars look like they are under the stars :) The only thing better than the getting my car was the amazing service that I received from RBM Alpharetta. They strive to be perfect and they are. I never felt pressured to buy but I got all the information I needed in a very timely manner to make a great decision. From the very first glance of the car to driving it home for the first time, I felt like I was given the best customer service possible. They are simply exceptional. Dan Berry is the utmost professional, giving you the knowledge you need to make the decision that is right for you, such a nice guy! I loved all of the people that helped me there, Diane Evans was so patient and wonderful getting me up to speed on all of the cool technology in my new car. I am one happy girl!

tdk

15 de mar. de 2016

We recently purchased his and hers, two cars, at the dealer ship.We worked with Kyle Edson and had a great experience. Kyle was very easy to work with. He was very respectful and considerate to our needs, likes and preferences. With his patience and attentiveness through the decision making and purchasing processes, he made sure our experience is satisfying and compete. We would definitely recommend him and the dealership to anyone.

Anton Hayward

13 de mar. de 2016

It was the first time I dealt with this dealership and had a great experience. Both Michael and Derrick were very professional, responsive and finally delivered the car to my house. I recommend this dealership for your car buying experience.

dottie.elrod

12 de mar. de 2016

The folks at RBM of Alpharetta were great. Derrick Wynn was extremely knowledgeable about the vehicle purchased. He was very polite and great to work with. Neil Turry was also great to work with. He went out of his way to make sure we got the deal We wanted.

a.grover9

12 de mar. de 2016

My wife and I bought new GLC300 from RBM of Alpharetta and it was great experience overall. When we went their for the first time, we were not even sure what car would be the best car for us; however, our sales rep Ron helped us to resolve that!! He was so patient, knowledgeable and great!! Thanks again!!

robbie

11 de mar. de 2016

Andy Sayers of RBM Alpharetta assisted me with my purchase of a 2016 SLK 300. Andy is very easy to talk to and he listens to your thoughts and needs regarding a car. He is very knowledgeable about the cars Mercedes sells. He served not only as the sales person but he was the individual working with me about the pros and cons of buying or leasing. I was able to deal with one person for all aspects of my car hunting and eventually my purchased.

ETB

10 de mar. de 2016

Recently, I purchased my second black Mercedes convertible from RBM of Alpharetta. Both the sales person, Mr. George Timmes and the sales manager were friendly yet very businesslike when it came to making the deal work.

Winstongarth

9 de mar. de 2016

Kyle was a nice and honest guy who I could tell cared about getting me the car that I wanted at a good price. He provided excellent advice and I would recommend him to any one of my peers. A great experience in every aspect of the car buying experience.

Carfan6688

8 de mar. de 2016

After couple months of research and test driving SUV, My wife and I picked up our used 2015 ML400 4matic from RBM of Alpharetta. We worked with Kyle Edson throughout the process and he was fantastic. What a great experience it has been working with RBM! They are professional, courteous, reasonable and very patient with me. Great communication and terrific customer service every time I visited. Just an all-around great experience, we couldn't be happier.

WWC

8 de mar. de 2016

After couple months of research and test driving SUV, My wife and I picked up our used 2015 ML400 4matic from RBM of Alpharetta. We worked with Kyle Edson throughout the process and he was FANTASTIC. What a great experience it has been working with RBM! They are professional, courteous, reasonable and very patient with me. Great communication and terrific customer service every time I visited. Just an all-around great experience, we couldn't be happier.

Groy

7 de mar. de 2016

Ron Delvalle made our day perfect. My wife was having a hard time making a decision and Ron was amazing. He was extremely patient and very through with explaining all the options on the vehicles. Once she made a decision the sales process was smooth as silk, almost as if he read my mind. The finance manager Tom was great, the red carpet delivery was phenomenal This was the most amazing car buying experience we've ever had. We are RBM customers for life. Thank you Ron and the rest of the team at RBM Alpharetta for the best car buying experience EVER!

Wes

7 de mar. de 2016

I was interested in a Mercedes but the dealer near us has bad reviews so we made the extra long drive to RBM of Alpharetta. It was definitely worth it. Ron Delvalle was able to get us exactly what we want and make the process easier than I expected. Definitely will recommend him. Satisfied with the price and got all the features I wanted without wasting money on unnecessary ones.

ExtremelySatisfiedCustomer

7 de mar. de 2016

I couldn't express how satisfied I am with the entire process from first talking on the phone with Fabian to closing on the sale and follow up process. I would never be able to buy a car from another dealership again as no other place has ever provided service of this level to me before. My salesman Fabian went above and beyond to ensure my happiness and handled every step of the process with professionalism and personal touch I've never expected possible. I am extremely grateful to the entire team of RBM of Alpharetta and look forward to upgrading in a few years with them again.

JennH

6 de mar. de 2016

I recently leased a vehicle from RBM and I would recommend the dealership and Michael Pietrzak to anyone looking to get into a MB. I changed the car I was interested in three times, had issues with my previous lease turn in, and had around 1940295291 questions which all were answered and handled with professionalism and overall had a great experience at RBM.

jhyman85

5 de mar. de 2016

I recently leased a vehicle from RBM and I would recommend the dealership and Michael Pietrzak to anyone looking to get into a MB. I changed the car I was interested in three times, had issues with my previous lease turn in, and had around 1940295291 questions which all were answered and handled with professionalism and overall had a great experience at RBM.

kevin

5 de mar. de 2016

I recently purchased a used vehicle from RBM Alpharetta and the experience was excellent. Michael was great and had my car ready and the paperwork ready when I arrived at the dealership. The best car buying experience I have ever had.

htoopak

5 de mar. de 2016

I recently purchased a New vehicle from RBM. I would like to thank Reza Azizi & George Timmes for helping me. 100% recommended RBM of Alpharetta.

Happy Customer

5 de mar. de 2016

Purchasing a vehicle from RBM of Alpharetta and working with Ron Delvalle was the easiest car buying experience I've ever had. Both were outstanding and highly professional. Ron made us feel important without pressuring us in the least. He followed up consistently without pestering. Most importantly, he was extremely knowledgeable and approachable. This was a great welcome into the Mercedes RBM family.

Kevin

5 de mar. de 2016

I recently purchased a used vehicle from RBM Alpharetta and the experience was excellent. Michael was great and had my car ready and the paperwork ready when I arrived at the dealership. The best car buying experience I have ever had.

aadeyemo

4 de mar. de 2016

I am in love with my vehicle! The sales Rep Ron Delvalle was very professional throughout my car buying experience and made me feel like I was part of the Mercedes Benz family. I was in the market for a certified pre-owned vehicle and looked at 6 other dealerships, but I ended up purchasing from RBM of Alpharetta, because Ron took the time to truly understand the features that I was looking for in a vehicle and was considerate and respectful of my desired budget. He is also available via email and phone to answer questions that I have about my vehicle. I will gladly buy another vehicle from RBM of Alpharetta again. Sharon from the finance department was also helpful throughout my experience. The whole process was simple and smooth!

tomb

3 de mar. de 2016

This was the car buying experience I had in 30 years. The customer service and follow were excellent. Both George and the manager were easy to deal with and gave me a sense of high integrity and the feeling that this was the place to buy a car.

Gagebarrett

2 de mar. de 2016

I searched for the most perfect Mercedes for months. I thought I found the right one and inquired about it online. Bill Winslow promptly called me to schedule a time for me to come in. By the time I could make it in the C250 coupe I wanted was sold. Bill however changed my disappointment into a huge win. He showed me a better car that went above and beyond my expectations. He made this experience completely stress free and took such good care of me. He made me feel like family and I am so very grateful that he handled my car buying experience. Thank you Bill Winslow and everyone at RBM of Alpharetta. It was a pleasure and I love my Mercedes!

S.N. GLK

1 de mar. de 2016

My car buying experience with Mike was excellent! First off, his customer service was stellar. He made me feel like what I wanted was important to him. He was concerned about what I wanted in a vehicle. After I test drove a couple cars he was very careful to make sure I was satisfied with the vehicle I ultimately chose. I walked away extremely happy with my purchase!!! I would highly recommend Mike and RBM to anyone!!! Great job Mike!!!!!! S.N.

Dwsouth

1 de mar. de 2016

This is my second vehicle from Reza Azizi and RBM of Alpharetta and I will be back. Relaxing, easy, and no hassles. Try them you won't be sorry.

S.N. GLK

1 de mar. de 2016

My car buying experience with Mike Pietrzak at RBM of Alpharetta was excellent! First off, his customer service was stellar. He made me feel like what I wanted was important to him. He was concerned about what I wanted in a vehicle. After I test drove a couple cars he was very careful to make sure I was satisfied with the vehicle I ultimately chose. I walked away extremely happy with my purchase!!! I would highly recommend Mike and RBM to anyone!!! Great job Mike!!!!!! S.N.

Smacesq

1 de mar. de 2016

I actually enjoyed buying a car from Michael. He is knowledgable and easy to get along with. I first met him in September when my fiance bought a car from him. They were honest, and would not take my trade then because it was not in my favor. That told me everything I needed to know about them. Integrity is important and they have it in spades. Thanks Michael, Niel Turry, and Sharon Thompson.

SMacesq

29 de feb. de 2016

I would give Michael more than five stars if I could. He was very laid back and not pretentious or pushy. He really made the car buying experience easy. As a matter-of-fact, I just picked up my truck today. In September 2015, my fiance pick several dealerships that had the Benz that she wanted. After going to another dealership at which she was not happy with the service, we ended our day at RBM. It was such a pleasant car buying experience, I came back to Mike on Saturday to purchase my new vehicle. He and his manager N. Turry and the finance Department's Ms. Sharon made sure that we knew what charges we were getting in the entire deal. They even refused to have me purchase in September because the trade would not have worked in my favor. I appreciate honesty and customer loyalty. I would certainly continue to do business here. Mike, thanks again my friend.

tracey2572

29 de feb. de 2016

Andy was very pleasant, thorough and did not pressure me on my vehicle choice. He followed up with me to ensure that my experience met my satisfaction. Overall it was a pleasant no pressure buying experience .

Lpardo

29 de feb. de 2016

I just want to say that Bill was a great salesman. I went in on a Saturday told him what I wanted, the dealership didn't have it he looked it up and by Tuesday my car was there. I had been looking for about 6 months everyone wanted to sell me what they had on the lot, but not Bill he got me the car I wanted and did I say how much I love My Ruby Red Slk... Thanks Again Bill

alec123

29 de feb. de 2016

My wife and I went to the dealership to learn about the C class models that we were thinking of buying, and about a certified pre-owned finance program - We were not planning on buying a car that day. Our salesman was Andy Sayers. He was very knowledgeable about details on both the car and the offer. He also offered some great insight and recommendations on the in service date, and service work that was done to the car that we had not considered. As a result of his feedback we purchased a different car than what we had been looking at. I believe the car we purchased was a better car and deal for us due to Andy helping us look at some meaningful information. My wife and I both thought this was the best car buying experience we have ever had. I would highly recommend dealing with Andy, and RMB. We are very pleased with our purchase, and think we will really enjoy the car we selected.

Carolcanoe

29 de feb. de 2016

We walked in just "to look" and went home with our 3rd RBM car. Fabian was terrific -- all questions answered and requests completed; he was knowledgeable, professional and enthusiastic! All in all, the experience was great -- first class -- we will come back in a few years for car #4.

jonesbb4

29 de feb. de 2016

Every employee I dealt with was courteous and professional. Fabian helped me to make an informed decision on the purchase of my certified C300 4matic. I was also offered a reasonable price for my trade-in vehicle.

DonnaG

29 de feb. de 2016

Excellent experience at RBM of Alpharetta. Fabian was professional, courteous, knowledgeable, and helpful in every aspect. We couldn't be happier with our experience from start to finish. We always dread the whole car buying process, but this time was completely different. I would highly recommend this dealership, and this salesman in particular. I have no doubt that he will be just a phone call away if I have any questions or need assistance with my new car. The whole experience was first class, and we felt appreciated and valued as customers.

Drea R

29 de feb. de 2016

I want to thank Derrick Wynn and the staff at RBM of Alpharetta. Back in January, I had been looking for a GLK 350 and went to many luxury dealerships such as MLM, Mercedes Benz of Buckhead and the customers lacked as well as communication. I looked online on Jan 7, 2016 and found the vehicle I was looking for and the very next day Derrick Wynn called me. He was very professional and customer service was outstanding. Derrick called me back after getting everything taking care of and asked me when do I want to come pick up my car!!! With the help of Derrick and his team I purchased my car within less than 24hrs. He has been hands on with follow-up calls and all ever since the purchase. I personally met the finance manager and sales manager who were also phenomenal. This is my 1st time purchasing a Mercedes and this definitely won't be my last. I have told many of my friends about my experience. I LOVE RMB!!

Drea R

29 de feb. de 2016

I want to thank Derrick Wynn and the staff at RBM of Alpharetta. Back in January, I had been looking for a GLK 350 and went to many luxury dealerships such as MLM, Mercedes Benz of Buckhead and the customers lacked as well as communication. I looked online on Jan 7, 2016 and found the vehicle I was looking for and the very next day Derrick Wynn called me. He was very professional and customer service was outstanding. Derrick called me back after getting everything taking care of and asked me when do I want to come pick up my car!!! With the help of Derrick and his team I purchased my car within less than 24hrs. He has been hands on with follow-up calls and all ever since the purchase. I personally met the finance manager and sales manager who were also phenomenal. This is my 1st time purchasing a Mercedes and this definitely won't be my last. I have told many of my friends about my experience. I LOVE RMB!!

Lynn

28 de feb. de 2016

It is not very often that one can say that their car buying experience was excellent. It was definitely due to the expertise, extensive knowledge and professionalism from Dan Berry. The process was seamless. We felt like family. I have always had my car serviced at RBM but now my conversations herald how I was treated as a buyer.

Billmc123

26 de feb. de 2016

As a Smart car owner, Alpharetta RBM has been servicing my car for the last few years. But due to an unfortunate accident, I had to replace my car. I immediately thought of Apharetta RBM because of the excellent service and great job by Teresa, my service advisor. That's when and how I met Bill Winslow. Bill was equally as professional and responsive to my needs. So because of the excellence by Bill & Teresa, I now own another new Smart car.

outfitter

26 de feb. de 2016

I have been buying cars for 30 years and have had over 50 different vehicles and this purchase was hands down the best car buying experience I have ever had. The RBM dealership is beautiful outside and in, and my salesman Reza Azizi was a true pleasure to deal with from the very first phone call. He had very quick responses to my questions, great email communication, and overall excellent service. Sharon in finance was also a true professional and a pleasure to work with.I will look first at RBM and talk with Reza before I make any future purchases.

Outfitter

26 de feb. de 2016

I have been buying cars for 30 years and have had over 50 different vehicles and this purchase was hands down the best car buying experience I have ever had. The RBM dealership is beautiful outside and in, and my salesman Reza Azizi was a true pleasure to deal with from the very first phone call. He had very quick responses to my questions, great email communication, and overall excellent service. Sharon in finance was also a true professional and a pleasure to work with. I will look first at RBM and talk with Reza before I make any future purchases.

Abdul Aliyu

26 de feb. de 2016

Reza, you did it again! What a professional and courteous service you provided me, you took your time to help me out and went over detail without hesitation, you are one of a kind. Thank you and keep up the good work!!!

BIgTruck

25 de feb. de 2016

My purchase experience was very easy and personable. Ramona Razavi was prompt in answering my questions and had the vehicle ready and on time. She went above the call of duty! I also received assistance from Ron and Neil the sales manager. I would definitely recommend these folks!

Insure

25 de feb. de 2016

Just bought an SL550 from Fabian & highly recommend him to handle your purchase. Fabian provided a lot of insight to the various models I was considering. Definitely one of the better auto buying experiences I've had in a long time. All of the folks were great!

SparkPlug

25 de feb. de 2016

This week I purchased my second Mercedes Benz vehicle from Bill Favini and RBM of Alpharetta. Bill and the entire RBM team makes the buying experience a breeze and actually a lot of fun. I previously purchased the ML350 from Bill and this time I went for the smaller fully loaded sporty 2016 GLA250 in night black. I'm really having a blast driving my new GLA! I love the Mercedes product as this is my 6th Mercedes Benz (the others were owned when my husband and I and our daughters lived in the south of Germany).

Holly

24 de feb. de 2016

I was not looking forward to going to the dealership when they were open because of the "zombie" employees I have encountered and read about so many times.I met Andy Sayers about 2 years ago. I was immediately impressed with his professionalism, knowledge of his product and no pressure mannerism. His follow up was the same; no pressure, no repeated calls or emails, just an assurance that he was available at my convenience and would help me with the car buying process when I was ready. That time came last week, Andy remembered me, I could not have asked for a nicer no stress experience. I went to RBM Alpharetta to "look" but came home with a beautiful new car thanks to Andy Sayers and Sharon Thompson. No hassle, no haggle, car buying the way it should be, with the right people along the way! Thank you Andy and Sharon, I will recommend you to my friends and family!

cargirl

24 de feb. de 2016

George made the buying process enjoyable and is an excellent representative for your organization. He is committed to his customers satisfaction and it shows. A good experience.

DennisAndJill

24 de feb. de 2016

George and Derrick were very knowledgable and helped us get a great deal on the car WE wanted - no pressure, enjoyable experience. We'll be back!

Cindy

23 de feb. de 2016

Last week we purchased our second car from RBM of Alpharetta with the same salesman, David Wang. No pressure purchasing, no haggling , get in and get out. My husband and I love the way they run their store. The place is alway spotless and inviting. Thanks David for find the car I was hoping for!

fnubhupen

21 de feb. de 2016

My experience with RBM of Alpharetta and Ramona as sales person was excellent, she is excellent and good communicator and explained all feature in detail. She is very cooperative and and very calm and provide the best rate.Thanks for everything RBM!!!

Susi

20 de feb. de 2016

I recently purchased a 2011 ML350 at RBM. My sales person David Wang was awesome to work with. I hate buying a car but he made it so easy. He really knows his stuff when it comes to Mercedes. I would highly recommend RBM and David when you are in the market for a new car. They are fantastic

mysterious

19 de feb. de 2016

I had a great experience at RBM. Bill was a class act and Derrick was very honest and forthcoming. I was recommended this location from a friend and I made the drive even though I live in Atlanta. It is well worth the trip for superior service, quality, and competitive prices.

butterfly324

18 de feb. de 2016

I bought my first Mercedes Benz today at RBM of Alpharetta. I drove about 1 hour and 20 minutes. I have been corresponding with Ramona for several days before the purchase. She is a wonderful salesperson and very kind. She listened to what wanted in a car and gave me several options. I never felt pressured to make the deal as I have with other dealerships. Did I mention that I'm a single woman buying a car by myself. She made me feel comfortable yet informed. She reviewed each car in detail and I never felt rushed. After working out the deal, she made sure I was ok with the terms. Diane was also wonderful, she showed me all of the features of the car (I call only remember to leave the lights alone, LOL). Lisa in finance walked me through all of the paperwork and was friendly and kind. Neil, one of the managers, came in and welcomed me to Mercedes Benz family. If you are thinking of buying a car, please go and see Ramona! RBM of Alpharetta gave me a wonderful experience.

Patrick - "He Who Made His Wife Happy"

16 de feb. de 2016

We had the most amazing experience purchasing a new car from Bill and the folks at RBM of Alpharetta. My wife and I drove to the dealership to window shop a bit. We left with a new car! Zero buyers remorse here. The folks at RBM made us feel right at home by taking good care of us, not being overly salesy and making the deal work perfectly for us. We won't buy a car from here on out anywhere else.

Kalin463

15 de feb. de 2016

David Ellis, My name is Andy Kalin and I wanted to let you know that your organization and my deal, on Saturday 02/13/2016 are simply first class. In particular Bill Favini is such a fine, knowledgable and a gentleman. I have been in the dealership several times in the last two years and never made a Mercedes purchase. Fortunately I had befriended Bill Favini who was always kind and reassuring regardless of purchasing or not. Saturday I finally got smart and made a purchase which was first class. From Bill Favini to Tom Ahern to Pam Ciccateri all were so professional yet friendly and approachable. These folks are a credit to your organization and was most assuredly bring me back and I will recommend them and RBM north to everyone I know. Andy KalinSent from my iPad

Red Grange

15 de feb. de 2016

We have purchase Mercedes from RBM for over 30 yrs . Derrick Wynn found us a 2013 GLK350 that fit our needs in price , comfort, and style. Derrick is courteous ,knowledgeable and perceptive to our special needs as seniors. We were pleased with the excellent service from all the personnel that helped us through the purchasing process..A special treat was talking with Don Moore( Sales Manager) who sold us several Mercedes at RBM 30 some years ago. RBM is doing it right to have both Derrick Wynn and Don Moore on board. Lawrence F Golsen DDS MAGD (retired)

tul23

15 de feb. de 2016

Bill Winslow assisted me with purchasing and shipping a car to me in another city. Bill stayed in touch throughout the process and has followed up several times to see how the car is performing. Excellent experience.

Jtaylor1226

15 de feb. de 2016

I was in the market for a specific Mercedes. I called up the dealership and Ramona initially helped get the ball rolling. I told them what I wanted to put as my down payment, the interest rate I preferred, and they were able to get it all at an appropriate rate/price. The best part was that since I live out of state, they made the process extra simple. Fabian finished out the process with Sharon in financing explained the money part. This dealership is absolutely great and the people that work here are super knowledgeable and nice. I am very happy with my experience and even more excited with my car! Thanks for everything RBM!!!

Andy k

15 de feb. de 2016

David Ellis, My name is Andy Kalin and I wanted to let you know that your organization and my deal, on Saturday 02/13/2016 are simply first class. In particular Bill Favini is such a fine, knowledgable and a gentleman. I have been in the dealership several times in the last two years and never made a Mercedes purchase. Fortunately I had befriended Bill Favini who was always kind and reassuring regardless of purchasing or not. Saturday I finally got smart and made a purchase which was first class. From Bill Favini to Tom Ahern to Pam Ciccateri all were so professional yet friendly and approachable. These folks are a credit to your organization and was most assuredly bring me back and I will recommend them and RBM north to everyone I know. Andy Kalin Sent from my iPad

Ashley

15 de feb. de 2016

This was the first time I have bought a car of my own and it was turning into a very miserable process, until I came to RBM of Alpharetta! Reza was so straightforward and helpful. Within a week of finding this dealership and meeting Reza I bought my first car! Could not have been happier with their service!

Robertson833

12 de feb. de 2016

Dealer was awesome in helping me find the right vehicle. Ask for Derrick Wynn!!! He was very supportive in making sure I got exactly what I wanted and for a decent price. My purchase was smooth with no hassle. It was also a quick but thorough process. Kudos to this dealership. I would definitely recommend them.

denMan67

11 de feb. de 2016

Mike and Fabian were very easy to work with. Both had excellent knowledge of the vehicles and took time to explain us the functioning of our AMG. Pam was great in going over the car features on delivery day and Sharon made the financing part a breeze.Overall Great Experience from a great Dealership !!!

Aldo

11 de feb. de 2016

At RBM Alpharetta they took the time to understand what we were looking for and patiently and wisely presented suggestions and options so we can make an informed decision. They provided freedom so we can go to other places and make our own research without pushing or any aggressive tactics. By the day we returned (un-announced) and explained what we specifically wanted, they made it happen on the same day. This is possible thanks to a trustworthy, high performing team, a large and diverse stock and a tremendous customer oriented culture. Demonstrating a customer why they are important and treating them with a true sense of priority is not common these days, at RBM Alpharetta appears to be the core of all they do.

Barbara G. Alpharetta

10 de feb. de 2016

Dan Berry was terrific throughout the entire sales process. He was a great listener which led us to purchase the car that we did. He was extremely knowledgeable about the vehicles and explained the features that were important to us. Tom Ahern was great to work with as well. It is apparent the RBM organization values their employees, which translates into valuing their customers. I would recommend Dan and the RBM team to anyone looking to purchase a car.

carolineengland

10 de feb. de 2016

I was in a time crunch to purchase a car and was less than thrilled with other locations for dealers around the area. I drove passed the dealership on my way to lunch and decided to stop in. I knew what kind of model I was looking for specifically and was more than impressed with the service and helpfulness of the dealership. Vadim was awesome to work with and really did his best to ensure I got everything I not only needed, but wanted from purchasing my vehicle. He and the management team went above and beyond in customer service.

Rob

9 de feb. de 2016

We recently drove over 1.5 hrs to purchase a used jeep for our son! We were very impressed, Dan Berry and the entire RBM team were Exceptional! I would highly recommend Dan and RBM for anyone in the market for a new or used car.

Vivek

9 de feb. de 2016

Very impressed about the best ice you get at this dealership, highly recommended. Micheal the sales person was very helpful in getting car out without any wait.

Kramer1120

8 de feb. de 2016

Bought a certified 2013 Mercedes GL 350. Cannot say enough about the great experience I had at this dealership. Highly recommend. Ramona & Derrick were great!

ArashT

8 de feb. de 2016

I always thought it would be impossible to buy a Mercedes before I turn 30, but thanks to Ramona and her efforts and patience I could fulfill my dream. I strongly recommend this dealership to anyone who is interested in Mercedes Products

sixersforlife

7 de feb. de 2016

Ron Delvalle was exceptionally helpful without being at all pushy. He was a wealth of useful knowledge when we needed it. We love our car.

CPort

5 de feb. de 2016

I looked at many cars before deciding on the Mercedes. Bill Winslow was helpful & patient with me throughout the process. In addition, he found the exact car with the exact features I was looking for.Happy to have found the dealership I plan to be with for a long time to come.

Peggy

4 de feb. de 2016

I found my car on line and Bill Winslow called me the very next day. I felt that I could trust him and did not feel pressured. I bought my car 2 days later. I enjoyed working with him and also I worked with Tom Ahern. Bill got my existing car totally service without an appointment - which I appreciated so much. I live 2 hours away and he was very thoughtful. Tom handled my finances with care just like he knew me and I was family. I was so pleased with everyone including the lady that explained all the features of my new car. Great day and I am very grateful for this dealership. Sincerely!! Peggy Powers

Jamesprospero

4 de feb. de 2016

The entire staff went out of their way to make you feel comfortable and informed, and really laid out the red carpet throughout the entire buying process

johnson,annette

29 de ene. de 2016

the whole experience of buying a car was changed for me . This was pleasant ,efficient and almost enjoyable! Vadim Russu was patient with us and very efficient,

jjamese3504Matic

29 de ene. de 2016

I looked for a car for 2 years and worked with many dealerships in Atlanta. Dan Berry is the only sales person that was committed to finding me a car. He found me the perfect car. He has also followed up with me as well. I would recommend Dan Berry to friends.

jjamesE3504Matic

29 de ene. de 2016

Enjoyed my experience. Dan was great and found me the perfect car. ask for Dan Berry. He will follow up and find you a car.

jakeson

27 de ene. de 2016

The experience from initial viewing of car straight through to delivery was a pleasant experience, which is rare in the automobile buying realm.Liked it so much I bought a SL550 Hard-Top Convertible for my wife.

llp6801

27 de ene. de 2016

Its been several years since I owned a Mercedes but recently I took note of how much I liked the redesign of the new C Class. I researched new car ratings and was impressed with what I read so I went to RBM of Alpharetta for a test drive. There I worked with Dan Berry. Having spent a career in software sales management selling systems priced into the millions, I really appreciate a consultative sales experience, which to my experience can be hard to find when buying cars. Dan is a consummate professional who takes the time to understand needs and then blends in his deep product knowledge to produce an efficient buying experience which resulted in finding the perfect car for me. His attention to detail and follow-up is exceptional, so without hesitation I highly recommend Dan Berry of RBM of Alpharetta to anyone who is in the market.

Shelonda415

25 de ene. de 2016

I was in search for a certified pre-owned vehicle late 2015. I called the dealership, spoke with Derrick Wynn (salesperson), arranged a time to drive the car I was interested in and less than a week later I completed the best car purchasing experience I've ever had. The level of follow up and service extended to me was exceptional....even after my purchase Derrick continues to reach out to make sure I'm happy with my decision. WOW! Top notch team. RBM is my dealership of choice! Signed,Fan Forever

Eugene J. Chancy

23 de ene. de 2016

The definition of Quality in Automobile sales and service starts with immediate confidence of the prospective buyer in the sales environment inside the showroom. I was very fortunate to have had my son in law recommend Mr. Dan Berry at Alpharetta Mercedes-Benz. Dan is a polite listener, knows the way to make gentle suggestions, knows his available inventory, explains clearly the operation of all noteworthy systems and returns numerous phone calls with a convincing smile in his voice. I am very close to being a "car nut", so to speak, and I could not find a better information center than sitting with Dan in his open office. My background is Naval Aviation and Airline Transportation. In my former careers I always was under the gun for answers. Dan Berry knows his stuff and provided my wife and I all the information we could handle concerning the purchase of our CPO 2014 Mercedes-Benz E 350 Sedan. I'm happy to refer my friends who might be interested in a new ride of the character of his sales ability.

Allene GLC

22 de ene. de 2016

I would highly recommend Bill Winslow in helping anyone with their car needs. He made the whole experience of buying a new car so easy for me. He's very knowledgeable about all the cars . Was very patient with me and spent a lot of time explaining the different models to me. I decided on the new 2016 GLC300, Between Bill Winslow and Diane Evans they spent a lot of time with me going over all the features of the car and still offering their help should I have a question about anything. "amazing"!

Haincm01

19 de ene. de 2016

I came in to help a family member purchase a car and walked out incredibly impressed. We might have been buying the least expensive (non-Mercedes) used car on the lot, but we were treated as if we were buying the most expensive. We especially appreciated David Wang's constant communication over the weekend. Their finance department was able to work magic in a very difficult credit situation. Thank you!

Pandit

19 de ene. de 2016

It was great working Vadim Rusu our Sales Consultant and other support staff at RBM of Alpharetta while buying our GLC300 SUV. It was a breeze going through entire process and it was quick. Vadim was very patient with us. We will highly recommend to check this place out for your next Mercedes purchase

Pandit

18 de ene. de 2016

It was great working with Vadim Rusu at RMB of Alpharetta. It was our first Mercedes and he was very patient with us, explained different features, pros, cons etc and made us feel comfortable. Definitely recommend this place for new buyers! Not to mention the vehicles are great too!

Charles 350

16 de ene. de 2016

After spending several days off & on with another Mercedes dealer and GETTING NOWHERE, I scheduled an appointment with Ron. He was waiting when I arrived, a positive verses another dealer. Within 60 minutes, we worked out a win/win for all parties. Lisa Brennan handled financial portion of the transaction professionally, including her response to my changing the entire documents twice. They are extremely efficient. I have and will continue to recommend RBM of Alpharetta to those looking for a Mercedes.

RichardRose1

15 de ene. de 2016

After 2 months of research and test driving SUV vehicles, today I picked up my GL63 AMG from RBM of Alpharetta. I worked with David W through my decision making process and numerous test drives to help me decide on what was right for me. What a great experience it has been working with RBM. Professional, courteous, reasonable and very patient with me. Terrific communication and terrific customer service every time I visited. When I made up my mind on which way to go, the vehicle I chose is terrific but the the manner in which I was treated each step of the way was the real deal closer. An all around great experience, I couldn't be happier. Rich R.

Rich R

15 de ene. de 2016

After 2 months of research and test driving SUV vehicles, today I picked up my GL63 AMG from RBM of Alpharetta. I worked with David W through my decision making process and numerous test drives to help me decide on what was right for me. What a great experience it has been working with RBM. Professional, courteous, reasonable and very patient with me. Terrific communication and terrific customer service every time I visited. When I made up my mind on which way to go, the vehicle I chose is terrific but the the manner in which I was treated each step of the way was the real deal closer. An all around great experience, I couldn't be happier. Rich R.

Alesha Jiggetts

13 de ene. de 2016

My first impression was over the internet. When I made my initial inquiry to RBM, I was promptly greeted by Ramona Razavi. Since I was somewhat undecided about which vehicle that I wanted, Ramona proactively found some options for my needs which exceeded my expectations as other dealerships did not go to level Ramona did. She invited me to RBM and I was very impressed in the way I was greeted from when I walked in, loved the showroom, and the attentiveness Ramona provided to me. I now own a beautiful ML 350. Thank you Ramona and RBM!!

Clay R.

13 de ene. de 2016

Recently, I began looking for a new car. I knew I wanted to upgrade to a high performance vehicle so I began my search at RBM of Alpharetta, and my search ended there. I had the pleasure of working with Dan Berry, who went the extra mile to find the right car for me. He was very patient, answered all my questions and has continued to be present with me long after the sale. Dan not only sold me my car, he sold the Mercedes experience. I feel like this is the beginning of a long, win-win, relationship with Mercedes-Benz. Thank you RBM of Alpharetta, and Thank you again, Dan Berry.

JBROWN54849

13 de ene. de 2016

I really was dreading shopping for a new car but I couldn't have been more pleased with my experience working with Vadim at RBM. Vadim was extremely knowledgeable and didn't use any sales tactics to try to pressure us into a decision. Being in sales myself I appreciate the facts and that's pretty much all I'm interested in. We test drove the car Saturday, went and drove two other cars the same day and were back at RBM by 5:30 to make the purchase. We had the car certified so we knew it would take a few days but we actually took ownership earlier than promised which was a nice surprise. The sales manager Neil thanked us several times for choosing RBM and we appreciated that he took the time to introduce himself and make sure we had been well taken care of. Sharon and Diane were great as well - really a first rate group of people. Very pleased with my experience and would definitely recommend Vadim and team for anyone in the market for a new vehicle!

JBROWN54849

12 de ene. de 2016

I really was dreading shopping for a new car but I couldn't have been more pleased with my experience working with Vadim at RBM. Vadim was extremely knowledgeable and didn't use any sales tactics to try to pressure us into a decision. Being in sales myself I appreciate the facts and that's pretty much all I'm interested in. We test drove the car Saturday, went and drove two other cars the same day and were back at RBM by 5:30 to make the purchase. We had the car certified so we knew it would take a few days but we actually took ownership earlier than promised which was a nice surprise. The sales manager Neil thanked us several times for choosing RBM and we appreciated that he took the time to introduce himself and make sure we had been well taken care of. Sharon and Diane were great as well - really a first rate group of people. Very pleased with my experience and would definitely recommend Vadim and team for anyone in the market for a new vehicle!

Felipe Gonzalez

11 de ene. de 2016

My experience at this dealership was very positive. It was my first "luxury" car purchase so I was a bit nervous but Bill Winslow answered all my questions and was a very helpful person throughout the process. Honest and courteous the whole time. Very professional in everything they do. Highly recommended dealership and go see Bill Winslow!

Jwtex

9 de ene. de 2016

A first class car buying experience from start to finish. Sales Consultant, George Timmes was very knowledgeable and easy to work with. Pam did a super job of taking me through all of the many vehicle features and syncing to my personal preferences.

Johnny

9 de ene. de 2016

Working with Ron Delvalle at RNM has been just GREAT ! Ron is a true Professional and worked very hard to find us the car that we were looking for. He is driven, determined courteous, and so very knowledgeable of every car we looked at. Ron went out of his way and above an beyond to make sure we were satisfied, happy and pleased with our purchase. There were nites we were emailing until 10 PM at night from home as Ron wanted to make sure we had the info we requested. Most importantly Ron is an honest, patient , and overall wonderful guy..! I've already recommended Ron to a few of my friends...thx

Cmeyers

9 de ene. de 2016

RBM Alpharetta exemplified the "no pressure" buying experience. We got a great deal on a nearly new CLS 400 with no gamesmanship. Ron Delvalle was friendly and knowledgeable and the paperwork process with Lisa was also a no-pressure breeze. Well worth a visit if you are looking for a new Mercedes!!

lildavila

9 de ene. de 2016

Great experience overall, George was very patient and helpful, between him and Lisa our finance lady, processed and negotiated everything on time as they promised us.P.S. We loved the red carpet delivery!

Jlamm86

8 de ene. de 2016

My wife and I were looking for a used Ford Edge and we are very thankful that RBM had the one for us. The entire staff was great to work with and they made our first car buying experience a real pleasure.

KClauss

8 de ene. de 2016

From the first phone call, to my last conversation, the entire team that I interacted with was fantastic, which I found incredibly impressive considering I was buying a used Benz rather than a new one. Since this was my first Mercedes, everyone there made me & my family feel very comfortable. Fabian was a true professional & always available via phone when I needed him even for random questions on New Years-thanks Fabian! Pam & Fabian both did a great job acquainting me with my new car. Also, a special thank you to the entire service team, especially Mathew, for taking such great care of me, inspecting & prepping my new car. Lastly, Neil was great at making feel appreciated-thanks for the umbrella, it's the little things!

scott

8 de ene. de 2016

I just purchased my 6th auto from RBM North in Alpharetta, GA. As usual, the experience was impeccable. Unlike most car buying experiences which to me are like having a root canal with no novocaine, I actually look forward to going to RBM North in Alpharetta, GA. I especially enjoy working with David Wang. He is exceptional in all ways but most importantly he knows what he is talking about with cars and he knows how to get things done. I would give him an 11 on a 10 scale. I don't want to buy a car on the internet, I don't want any of the low touch experiences that are out there being promoted. In fact, I would say that I want a high touch experience in all facets of care buying - evaluation, buying, financial and post buying experience (customer experience). RBM and David deliver in all areas and I will buy again from them- probably this year.

Jethriedge

7 de ene. de 2016

From the moment we were greeted by Bill Winslow, until the time we walked out 2 cars later... The experience was outstanding. The staff was very professional and treated us very well. I would highly recommend RBM of Alphretta to anyone looking to purchase a Merecedes.

JoshBrown

7 de ene. de 2016

We had a great experience with Vadim Russu and came home with a beautiful Polar White C250 for my wife, she is soooo happy. Vadim even got me a red bow to put on the hood to surprise my wife. To see her surprise reaction search "A Very Mercedes Christmas" (Josh Brown) on You tube. Vadim, Michael, Lisa, and everyone at RBM was nice to us. We came up to test drive it then returned a couple days later and we did all the paperwork and drove home with Snow White the Polar Princess in 60 minutes time. I think we set a record :) Thank you all!

DBrownlow

6 de ene. de 2016

Bill is a true professional and he can't be matched in all around customer care and service! I'm an Audi guy turned Mercedes Driver!

1111sun

5 de ene. de 2016

Ron - A true professional; exemplifying exceptional service & due diligence! Proactive; excellent communication and working beyond traditional work hours. Excellent, excellent service; very pleased with interaction.

jkperez

4 de ene. de 2016

Had a great experience with George Timmes. He was very kind, patient and hardworking and gave my family the confidence that RBM could deliver the car we wanted.

J&K

4 de ene. de 2016

Ramona Razavi worked hard to earn our business and Neil helped finalize our final requests to seal the deal we wanted. Good Team Thanks for your hard work.

by Rob from Canton Ga.

4 de ene. de 2016

My wife and I had a wonderful experience with the RBM team. We purchased our 1st Mercedes last week and were extremely impressed with the way we were treated from the minute we walked in the dealership. George Timmes was our sales representative and made our new vehicle experience most enjoyable. Absolutely no pressure!!! We thank the RBM team for such a great experience buying a new vehicle!!

Grace1959

2 de ene. de 2016

We needed to buy a vehicle before the end of the year for tax purposes so we visited RBM of Alpharetta and began looking at a used ML350. George Timmes was the salesperson who greeted us on the lot right before the dealership was closing for the night and gave us some good information then we test drove one. We returned Monday and test drove a couple others and looked at the inventory then became interested in one that was on the showroom floor, so George gave us the incentive information then we switched our interest in the new ML350. Throughout the process, we changed our minds several times and visited four different times! During this time of uncertainty, George was so good at responding to our every question/concern via email, text, and phone calls! He was professional, personable, patient, knowledgeable, very willing to go any direction we wanted, supportive and extremely helpful, and most important he was not a high pressure salesperson! If it weren't for George we may have decided to give up and not purchase one this year! He made it enjoyable from start to finish! Everyone we came in contact with there were so friendly, pleasant and helpful! We had a great experience! This is our first Mercedez and are looking forward to enjoying the ride!

Cally 1963

31 de dic. de 2015

It was a pleasure doing business with RBM & its employees. Ramona was an amazing sales person who worked hard to get me into the vehicle I wanted.

JudyK.

29 de dic. de 2015

I just recently bought a GLK350 Mercedes at RBM of Alpharetta. The salesman who helped me was Reza Azizi. Reza is the consummate professional everything he told me was accurate and right on. Im very happy with my purchase. Id been to several other dealerships and even when I found a car that I liked, and I went into one of those calling over the sales manager situations, and then calls the next day from yet another sales manager, I did not feel secure in the buying process. So, I decided to go online with Cars.com and look for a similar car. I found a car at RBM of Alpharetta I was interested in and received an immediate e-mail describing the car and a CarFax from Reza, but that car sold. Reza then sent me another e-mail and photo of the car I finally bought. I willingly drove the twenty miles to Alpharetta to see a car that I knew I was interested in Things couldnt have gone smoother and Im happy to have the car buying behind me now. I love my new car.

Satisfied Customer

29 de dic. de 2015

Bill Favini was very responsive and he made my buying experience very enjoyable and simple without any hassle. I appreciate the time that he gave me and his patience working with me.

Nanah_hanan

29 de dic. de 2015

I had been looking on Car Gurus app for some time and saw the Jeep on there. Called immediately and spoke with Vadim! He was so helpful and took the extra time to answer all my questions. We were out of town for a graduation and he held the car until the next day for us. We were so pleased with the service! We will absolutely be back to work with Vadim!

Louise

28 de dic. de 2015

I purchased my first E320 in 2002. From that time, my car was serviced by RBM at every interval. I received the most courteous and professional service from the entire team over the years. A huge thanks to Randy Bacon for always looking after my best interest. In 2015, I decided to purchase another car. There was no question I was going to RBM. Dan Berry, in Sales, was very responsive to my needs and quickly sent me information on cars in the price range, style and color that I wanted. A few days later, I arrived at RBM and looked at the exact E350 I wanted...I drove it home that afternoon. Thanks Dan, and the entire team, for making my experience so easy, positive and fun!

KP

27 de dic. de 2015

After shopping around for a small SUV at many other dealership, I was basically looking for a change. This is my second car purchase in 16 years, so I needed a good car for myself to drive, something more modern and up to date. Price wise little expensive but had a good experience with the Vadim, my sales associate, he tried to work me and the dealership to get me a good deal. I think I got a good deal. He also hold the car for me for a day as my Loan check did not arrive immediately. Very nice and friendly person. He understood where I was coming from also showed me other brand vehicles to compare with so that I can make a good decision.I would recommend him any time. The only thing I would like to mention is the trade in values could have been more than what they offered me. I still took the deal, didn't wanted to do it myself. So still makes a better deal.

Joan

23 de dic. de 2015

Bill Favini was extremely helpful in my decision to buy my new 2016 CLA250. Bill knew everything about the car answered my many questions and continues to provide great service. He is attentive, polite, detail oriented, knowledgeable, and extremely patient with my many questions regarding the car. Contact Bill if you are in the market for a new or pre-owned car. Joan

Tanya

22 de dic. de 2015

Our family has been making deal with David Wang for over 15 years! He is an amazing sales person and is extremely professional - the reason we keep coming back to him when we are ready to buy a new car!

Clint S.

22 de dic. de 2015

David Wang is my representative and he is great to work with. My entire experience was excellent. All my questions were answered and everyone involved was very helpful

Denisiaandrews

22 de dic. de 2015

I had a very pleasant experience at RBM of Alpharetta where I bought my very 1st Mercedes :-). Derrick Wynn did a very thorough job assisting me during the entire process; working with him was a pleasure. I would highly recommend this delearship! I got a great deal and love my new ride! Thanks Guys- Denisia

M and S

22 de dic. de 2015

We looked at several dealerships and cars. Walked away from a few because they did not seem friendly. Reza Azizi at RBM Alpharetta was genuine, friendly, patient, and he spent more time listening than dealing. He gladly helped us through some issues on his day off and went out of his way to make sure we were comfortable making a big decision. In the end, we wanted to buy from him as much as he wanted to sell to us. It was a very positive experience!Lisa Brennan in Finance did an excellent job of making sure we considered the options but she did so without pressuring us. She advised us without being a sales person, and, on her own initiative, she made sure we got the rate and terms commensurate to our qualifications. We got a better deal than expected.

Lauriew

22 de dic. de 2015

Personable, knowledgeable, helpful staff and sales professionals. I will recommend this dealership to my friends and family. I am very pleased with my new glc300!

mn

22 de dic. de 2015

We had an absolutely wonderful experience with RBM of Alpharetta. Our salesperson Derrick and the entire team made the car buying process simple and joyful. We highly recommend RBM of Alpharetta and Derrick!

Barbara2154

22 de dic. de 2015

This is the second car that I have purchased at this dealership. Everyone is so very helpful and there is no pressure on the buyer. I had a great experience from everyone involved, from salesman to finance to going over the features if my new car.

Diane

21 de dic. de 2015

Just purchased my third truck from David Wang at RBM and not only was the process smooth but it was quick. Stopped in one day to check out the inventory (which was quite expansive) and picked out my new truck. They had plenty of feasible options. I came in the following Saturday morning to pick up my new truck and was out the door in an hour. It could have been quicker but there were so many new options I needed to learn about..the self parking is awesome! Love RBM sales and service!!

cmann483

21 de dic. de 2015

Andy and the entire team at RBM of Alpharetta were an absolute pleasure to do work with from start to finish. I've purchased six cars in my life and this buying process was the quickest and most efficient one I've ever experienced. I would absolutely recommend sending my family and friends to RBM of Alpharetta for a new (or used) vehicle in the future.

Mb30001

21 de dic. de 2015

This is kind of dealership u want to do business with. No pressure, no dirty trick, great service, great team, help u find what u need match what u want. We had a great time. Especially thanks Andy Sayers, a great salesman, knowledgeable and goes extra mile to help customers.

Rsmith61360

19 de dic. de 2015

This is the second Mercedes I've purchased from Ron Delvalle at RBM of Alpharetta. He has always been extremely professional, honest and friendly. Never pushy. Just a really nice guys. You will love doing business with Ron!Randy S.

Karim

19 de dic. de 2015

I had the immense pleasure of dealing with Ron at RBM of Alpharetta when I went there to purchase a new Mercedes Sedan. Ron was extremely patient, took all the time to go over the many many options I wanted to explore, and was very pleasant the entire time. Ron was invested in getting me the car and options that were most useful to me, and thanks to his knowledge and assessment of my needs I ended up getting the car that was not only going to serve my needs now but also in the years to come.While I had dealt mostly with Ron, I must say that the atmosphere at the entire dealership was very warm and welcoming. They have a snack bar filled with healthy snacks and drinks, and great coffee. I must also say that I had enjoyed my conversation with Donnie, the sales manager, who was very accommodating and helpful. I am so glad I came to this dealership, although initially it was due to the short distance from my home. After this experience, I would come to this dealership even if I lived an hour away. You can't put a price on the commitment to customer excellence and satisfaction.I also appreciated the fact that RBM of Alpharetta provided a hassle-free experience by providing very reasonable prices from the get-go. I will undoubtedly and without hesitation recommend this place to anyone interested in a Mercedes.

Happy MB Customer

19 de dic. de 2015

Bill Favini at RBM of Alpharetta worked with me for over 6 months to find the perfect Mercedes for me, and I couldn't be happier. His professionalism, patience, and thorough knowledge of all of the MB models and features made this my best car buying experience ever. I highly recommend going to RBM of Alpharetta and asking for Bill by name!

Sleepless in Savannah

19 de dic. de 2015

My salesman Vadim Russu was very experienced and knowledgeable of his job. He really made my wife Christmas present an unforgettable experience. We live five hours away so we really relied on Vadim for information via email and phone. Any question or request we had he filled promptly. The absolute best car buying experience we ever had. Kudos to the entire staff at RBM Mercedes of Alpharetta!

Mickey Hyams

18 de dic. de 2015

Bill Favini is the man! He made it an easy and smooth process from the time I walked in the door to the time I drove out the door with my new car. I highly recommend Bill and RBM for their friendly, prompt service. He made me feel like I got a great deal as well as a friend for life.

getmickey

18 de dic. de 2015

Bill Favini is the man! He made it an easy and smooth process from the time I walked in the door to the time I drove out the door with my new car. I highly recommend Bill and RBM for their friendly, prompt service. He made me feel like I got a great deal as well as a friend for life.

DavidT

17 de dic. de 2015

Ron DelValle knows his stuff, we looked at two other high-end brands at their respective dealerships and came back to Ron at RBM because he was able to thoroughly explain the features of the car we were interested in - the salespeople at the other brand dealerships knew very little about what they were selling. He's pleasant and professional, has answered all questions promptly and addressed any issues professionally.

Dale Swank

15 de dic. de 2015

I met George Timmes within minutes of entering the RBM of Alpharetta dealership. George was very engaging and easy to talk with. He was very helpful and treated me as a welcomed guest. George introduced me to Sharon Thompson, who was extremely informative and help finalize the purchase of the maintenance contracts. It was such a great experience, I purchase a Mercedes Benz that afternoon. I wouldn't hesitate to recommend George and RBM of Alpharetta.

JimBday

14 de dic. de 2015

This is the third car I have purchased from an RBM dealership, this time from RBM-Alpharetta. Fabian Tafur made the purchase unbelievably easy. He knew everything about the used BMW 7 Series that I bought, which I found unusual and very welcome from a Mercedes salesman.

TD Mercedes

13 de dic. de 2015

I am a 67 year old retired male,and have been an auto enthusiast all my life. My wife & I have purchased a total of 10 Mrecedes over the last 30 years. Andy Sayers,of RBM of Alpharetta,made my latest purchase the most pleasant car buying experience I have ever had. I would highly recommend Andy & RBM of Alpharetta to anyone looking to purchase a new or used Mercedes Benz.

Mini Lover

13 de dic. de 2015

We had the best experience purchasing our car at RBM. Ron Delvalle made it so easy and quick. We would highly recommend him. Everyone we talked to at RBM was very helpful and friendly!!

Paul

11 de dic. de 2015

My wife and I just purchased an almost new 2016 E550 Cabriolet. Vadim did an awesome job making the deal happen, from coming in on his day off to making sure every piece of the process was smooth and easy. He made me feel at home at the dealership and got the entire sale complete in a few hours. Vadim was knowledgeable and had can do attitude. i would absolutely recommend Vadim to anyone who is in the market for a vehicle.

Ced06

10 de dic. de 2015

It was a pleasure working with Bill and the team at RBM of Alpharetta on the purchase of my new C450. Although this was my 2nd Mercedes purchase, this was my first time working with Bill and the team at RBM of Alpharetta. Everyone were all smiles and very personable. I thank Bill and the team at RBM of Alpharetta for all their help in placing me in a new 2016 Mercedes.

DTRosen

8 de dic. de 2015

Great experience for the 3rd time. All good, across the board, from our sales representative, to the finance department, to the service and maintenance staff! Excellence!!

jbrock770

8 de dic. de 2015

This is my 3rd purchase at this dealership. They have a great team in both the sales and service departments. There is never any pressure. They treat their customers with an honesty and respect. I trust these guys to give me the best recommendations for my situation.

KirkN

8 de dic. de 2015

This was our second purchase from RBM Alpharetta. Our first purchase experience and the service excellence that followed meant RBM was definitely on our list when we considered our next purchase. This time we opted to order exactly what we wanted from the factory. Andy was candid and honest about the process, the timing, and really helped us select the options that were right for us. When some factory delays occurred, Andy and the team were diligent with their follow-up and candid about the vehicle status. When the vehicle was manufactured, Mercedes and RBM moved quickly to deliver our vehicle on our schedule. I like doing business with this RBM team.

Creighton

7 de dic. de 2015

I purchased a C300 from David Wang this past week and it was such a great pleasure to do business with such an amazing dealership. David went above and beyond to help me get the car we've been looking for. It was such an easy experience and we know we will be back in the future because of this. Love RBM-North and David Wang! You should go see him for your next car! This is not just my first car from him, but my second and it will not be my last!

Happy Customer

7 de dic. de 2015

Andy Sayers made my car purchase experience so easy! He was very knowledgeable, up-front, and very accommodating to my schedule. I would highly recommend doing business with him...although I am not a resident of Georgia, I will gladly make the trip to Alpharetta for my next purchase just so I can work with him. Thanks, Andy! Sharon Thompson was also very pleasant to work with and knowledgeable. The transaction moved very quickly...she had it together! Thanks, Sharon!

jazkitten

7 de dic. de 2015

My fiancee bought a new Mercedes with the expert assistance of Bill Favini, and when the transmission went out on my car and I had to buy in a hurry, he called Bill to the rescue and I am so glad. I did a ton of research anyway (that's my way) and in so doing I simply learned that Bill's recommendation of a CPO Mercedes C - class was on the money. I love my car!!!! It is gorgeous, drives well and is not stupidly over the top. Instead of spending money on bells and whistles I don't want or need, I got a luxurious, quality vehicle that drives superbly, and will last a long long time - at a great price - and I know it was a great price because I researched the heck out of it. In addition Bill has continued to make himself available to me when I have questions about anything. RBM offered the best prices in CPO Mercedes I could find anywhere in the Atlanta area, and Bill offers incredible, personable customer service

ssulak98

3 de dic. de 2015

Fabian Tafur was very easy and great to work with. He genuinely showed a great interest in making the car buying experience as painless as possible and I truly appreciated his efforts throughout the entire process. Fabian was very knowledgeable about the model car that I was interested in and it showed in his work. Great overall car buying experience and I will go back to RBM of Alpharetta again in the future for my future car buying needs!

Amazingshopper

2 de dic. de 2015

I have now purchased two cars from Fabian at RBM. He is quick to respond and makes you feel like family. There is never that dread or fear when dealing with this dealership and especially the staff. When you go ask for Fabian, you won't be disappointed!

ben1234

2 de dic. de 2015

The entire team at RBS of Alpharetta was helpful, knowledgable, easy and pleasant to work with. I truly enjoyed my experience, which was effortless, painless and resulted in a very happy experience. I very much enjoy my new car and it was the most pleasant car buying experience that I've had.

Mike M

2 de dic. de 2015

This is fourth car from RBM Alpharetta. Bill and the staff are very friendly and extremely knowledgeable. They are also very respectful of your time so you can get in and out quickly. Overall it was a great experience!

Jason

1 de dic. de 2015

I cannot say enough good things about RBM of Alpharetta and in particular, Dan Berry. From start to finish, the purchasing process (with a trade-in) was top notch and handled with as much class and respect as I could imagine. Dan and the staff over at RBM of Alpharetta treated my family and I like VIPs and made what is stereotyped as a stressful experience very enjoyable and celebratory. Dan was amazingly patient and walked me through the process, answering every question and going over each detail as if I was the only customer in the dealership. They have a customer for life in me and I highly recommend Dan Berry and RBM of Alpharetta for anyone looking to purchase a vehicle.

Jojomac

1 de dic. de 2015

I had exceptional service, with my car also being delivered to my home. Such a great and patient team, most especially Ron, my knowledgable sales guru..

mactheknife

1 de dic. de 2015

Very happy with bothg my car (E 400) and the service performance. HIGHLY RECOMMEND THIS DEALERSHIP.Bill Winslow was my sales representative, who did an excellent job guiding me to the best vehicle for me, based on my input

Tom

30 de nov. de 2015

I just purchased my second Mercedes from Bill Favini at RBM of Alpharetta. I had a great experience 5 years ago with Bill when I purchased a 2011 ML350. I have so much trust in Bill that i will not call any other dealership. I know I will be treated right from the beginning to the end of the process.

GLA45 JC

30 de nov. de 2015

I purchased an awesome car for an awesome deal from Reza Azizi. He was very professional, courteous, and knowledgeable. Everyone else in the dealership was also top notch. Would definitely recommend friends and family to buy a car here without hesitation. Everything went very smoothly even though it was a Saturday.

Jason

30 de nov. de 2015

Dan Berry and RBM of Alpharetta made the purchase of my new Mercedes an absolute joy. They were incredible to work with and I cannot say enough positive things about both Dan and the dealership. It was a first class experience from start to finish. If you are in the market for a new or used vehicle I highly recommend Dan Berry at RBM of Alpharetta. You will not have a better experience anywhere else.

Sohail

29 de nov. de 2015

Since 2011, I have leased/financed six cars with the help of Reza Azizi. In each instance, he has provided exemplary service and has been a pleasure to work with. I highly recommend not only RBM of Alpharetta, but also Mr. Azizi if you are in the market for a new or used Mercedes. He makes the process simple and is always available to answer any questions I have. Since 2011, he has proven to be incredibly resourceful and gets the job done, no matter how challenging it may be. From finding the perfect car to helping me decide on the most subtle of options, Reza Azizi has always been there for me and the rest of his customers.

Sohail

29 de nov. de 2015

Since 2011, I have leased/financed six cars with the help of Reza Azizi. In each instance, he has provided exemplary service and has been a pleasure to work with. I highly recommend not only RBM of Alpharetta, but also Mr. Azizi if you are in the market for a new or used Mercedes. He makes the process simple and is always available to answer any questions I have. Since 2011, he has proven to be incredibly resourceful and gets the job done, no matter how challenging it may be. From finding the perfect car to helping me decide on the most subtle of options, Reza Azizi has always been there for me and the rest of his customers.

JEB

28 de nov. de 2015

In twenty years of purchasing various cars, working with RBM of Alpharetta was, by far, the best experience we have had. Reza Azizi took the time to help us make the best decision for us, and it was clearly not about just making the sale. He listened to us and cared about our needs. We will be recommending Reza to all of our friends and family! What an asset to RBM!

jackie311

28 de nov. de 2015

It was a wonderful day. The people at RBM are very nice and helpful. Dan Berry is right up there with OXYGEN!! Very good job.

Meri.F

28 de nov. de 2015

I have bought cars from several different dealerships and several different car manufacturers and have dealt with several sales people. I can honestly say that my buying experience was excellent. Fabian Tafur was my Sales Consultant and he made sure that my Mercedes was exactly what I wanted. I would highly recommend this dealership and Fabian.

mercedes84025

26 de nov. de 2015

First Mercedes. Ron Delvalle handled my concerns with exceptional professionalism. This was the best buying experience we've had after our 3rd car. Ron listened carefully to what we were interested in, gave us the benefit of his considerable car expertise. We will be recommending this dealership and Mr. Delvalle for their great customer service. Ron was knowledgeable, patient, friendly, attentive to detail, and truly went above and beyond. We are grateful to him for making the buying process stress-free.

Adnan22rr

26 de nov. de 2015

George timmes help me find i vehicle i was looking for he spent most of his day trying to help me purchase the vehicle, he was very nice to me, i will defenetly come back to this place again ,and i would recomend gorge timmes to anyone that is looking for vehicle to buy he is one best saales representives i meet in past, he offer me coffe, water, he was listening to me every time i try to speak very nice person i hope rmb mercedes tell him that i said thank u for all his help and time i spent helping me

STRBenz

25 de nov. de 2015

We were so lucky to be given George Timmes as our sales representative when we arrived to RBM Alpharetta. He is a phenomenal representative and took the utmost care of us throughout our whole car buying experience. We purchased a pre owned GLK and George, along with other people there made sure we were 100% satisfied before leaving with our vehicle. We had our two young daughters with us and they were treated so well too. We've been back to take care of other business and each time we walk in we are treated like family. I'm not sure how we could ever top this experience. And, oh yes, my car is wonderful too and I am certain it was cared for and well maintained since I bought from RBM. Their service is superior. I highly recommend this dealer and George Timmes.

Adolfo42

22 de nov. de 2015

In the last 15 years, we have purchased 10 premium cars at premium dealerships. However, none of those previous experiences come close to our recent Mercedes purchase at RBM Alpharetta. Mr. Reza Azizi is without question the kind of person you are looking for when you walk into a dealership, but very seldom find. Knowledgeable about his product, gentle and kind as a person and and somebody you enjoy a conversation with. RBM excels in making the buying experience pleasant and efficient and Mr. Azizi is the key ingredient in that experience I strongly recommend them both.

NewMercedesOwner!

22 de nov. de 2015

Long time BMW owner who decided to look into Mercedes, and walked away with a C300. In addition to the car's features, sales associate Vadim Russu was an influencing factor in my decision. Choosing a car was challenging. Vadim made it easy by being knowledgable, personable and conscientious. Vadim provided solid facts without undue exaggeration, help without unwanted pressure, customer service without feigned concern. I would recommend RBM of Alpharetta and definitely suggest Vadim Russu as your sales associate !

Taylor from Alpharetta

21 de nov. de 2015

Leased a 2015 C300 from David Wang at RBM from Atlanta a few weeks ago. In short, the experience was outstanding. David knew his stuff and ran circles around every other sales guy i talked to from Audi and BMW. He could talk to the market, leasing options, other car brands and had a wealth of info on Mercedes in general. He has worked with my father before and treated me like a friend and someone who he planned to partner with for years to come. Just a great experience. The rest of the team was also great, reception, managers, finance, etc. Give David a call even if your only slightly considering, he will help you figure out if something can work for you.

Roman76

20 de nov. de 2015

If you are in the market for a new or used automobile RBM of Alpharetta is the place I recommend everyone to go to first. The staff and the service is TOP NOTCH all the way! Ask for Andy he will take good care of you. Best car purchasing experience I had to date no question!

Adolfo

19 de nov. de 2015

In the last 15 years, we have purchased 10 premium automobiles most of them at premium dealerships. However, none of the other times compare or even come close to our recent Mercedes purchase at RBM Alpharetta. Mr. Reza Azizi is without any question the kind of person you are looking for every time you walk into a dealership but very seldom find. Knowledgeable about his product, gentle and kind as a person and somebody you enjoy a conversation with. RBM excels in making the buying experience pleasant and efficient and Mr. Azizi is the key ingredient in that experience. I strongly recommend them both.

AC292

19 de nov. de 2015

Mr Sayers still remembers me whenever I brought my ML350 in for service. When I decided to trade in my 09 ML350 for the new 16 GLE350, I went straight back to see Andy.

Ferrari5150

19 de nov. de 2015

I recently returned to buy a second car from Dan Berry and RBM Alpharetta. . This is a great dealership with no pressure and no problems.. Dan is fantastic and a pleasure to work with. I have no concerns about recommending Dan or RMB to a friend.

DaisyMae

18 de nov. de 2015

My experience with Ron Delvalle was an excellent one. Ron was very thorough and knowledgeable in helping me find the right car for my needs.

Isaiah

17 de nov. de 2015

I called 3 times to RBM for a specific car and the first 2 sales people failed to get me in the door. Mr. Favini went out of his way and sent me a picture of the vehicle i specifically want. So I came I saw I buy. Thank you

heerarajput

17 de nov. de 2015

I purchased my first ever Mercedes from RBM of Alpharetta by this gentleman Vadim Russu who was excellent in his expertise. Right from the get go when I first spoke to him to inquire about this particular model he was very pro active, had amazing grip of knowledge on the models, their features and functions, the descriptions of different packages and same advise without being pushy or forcing me, He was polite in person, took care of me and my family as royalty, made sure to ensure the buying process is as smooth as it can be and made my purchase piece of cake. He took all the trouble on him and ensure my visit to dealership was short and purposeful. I will definitely recommend everyone to go there and deal with only Vadim Russu.

Jason2016

17 de nov. de 2015

After my mother purchased a car there, I came back to get a new 2016 vehicle. Excellent service in handling the sale of the car and my trade-in. Very clean and comfortable dealership with a very friendly support staff. Michael Pietrzak, my sales person and Neil, the Sales Manager, were very knowledgeable and accommodating through the entire experience. I'll be purchasing my next car there for sure.

jpericas

15 de nov. de 2015

My experience with RBM and Ron Delvalley was excellent. Ron is very knowledgeable and walked me through all the ins and outs of the car purchase. They also gave me a discount for a 2016 model that was hard to ignore. Ron also sold a car to my wife last year. In summary, the dealership was very efficient, a good value with excellent knowledge and, I did not feel pressured to buy a car.

Ron Dolinsky www.tvom.blogspot.com

15 de nov. de 2015

Every once in a while a special opportunity comes along that is too good to be true. In my case, it was a CLK 350 convertible at RBM Alpharetta. I had been searching for one for several weeks and didn't find exactly what I was looking for yet. One evening, doing a random Google search, there it was ... only available for two days, low mileage, and a good CARFAX report. The dealership was still open so I called for more information and Dan Berry answered. After a few minutes, I decided to make the 33 mile drive from Buckhead the following morning. Dan met me and took me to the car and then we went inside and went over some of my questions. Within two hours I had put a deposit down on the car and we're off and running, or should I say driving? Dan's tenure with RBM as a service department manager before deciding to take the leap into sales was an added bonus for me. From that point forward, Dan made sure that we took care of all of the details to fit my schedule. I also want acknowledge the cooperation that I got from Mark McQuaid, the sales manager of the used vehicle department. In fact, everyone that I came in contact with was friendly and helpful. Of all of the cars that I have bought for many years, Dan was the most knowledgeable, helpful, efficient, and friendly that I've ever dealt with.Ron DolinskyThe Voice of Moderationwww.tvom.blogspot.com

Janet

13 de nov. de 2015

We bought a car from this dealership in March and I'm only now getting to write a review. I live in MA but had no geographic limits, for a CPO with (only) the options I sought. Said vehicle was found at RBM of Alpharetta and Ms. Razavi handled everything courteously. I had a lot of questions, as women are wont to, but her patience and professionalism knew no bounds. I would recommend her many times over and if she were in MA or I in GA, she'd be my go-to for all sales Mercedes!

TiftCO

12 de nov. de 2015

It was our first time buying a Mercedes and we could not have asked for a better experience from Reza Azizi or RBM of Alpharetta. They have a great team at RBM and took care of us all the way through the process. Reza was great about answering questions and doing 90% of our business over the phone so when we got there it was a quick turn around. Will definitely recommend RBM of Alpharetta and Reza!

2015 CLA

12 de nov. de 2015

I bought a new CLA250 for my wife, and Mr.Fabian helped us to get the right vehicle for us. It was our first time at RBM, and Mr.Fabian treated us like his own family. Very kind, nice, explained everything we needed to know abou the car and helped us to get the right price. I would go back to him if I want to buy a Mercedes. I recommend everyone to go see Mr.Fabian at RBM. He is the best....

Heera

11 de nov. de 2015

I purchased my first ever Mercedes from RBM of Alpharetta by this gentleman Vadim Russu who was excellent in his expertise. Right from the get go when I first spoke to him to inquire about this particular model he was very pro active, had amazing grip of knowledge on the models, their features and functions, the descriptions of different packages and same advise without being pushy or forcing me, He was polite in person, took care of me and my family as royalty, made sure to ensure the buying process is as smooth as it can be and made my purchase piece of cake. He took all the trouble on him and ensure my visit to dealership was short and purposeful. I will definitely recommend everyone to go there and deal with only Vadim Russu.

Nw32

11 de nov. de 2015

Bill has worked with me on two purchases. He's a trustworthy guy and really knows his stuff. He is easy to work with and very helpful.