Tim Peine

21 de mar. de 2015

My son and I just purchased a car from you. My son loves it. Santiage Moises was knowledgeable and did all that he could to meet our needs. Service with a smile is always a plus with me. I couldn't ask for better service. What Moises couldn't do, Taylor did. Thanks for all your help. From the time we walked in till the time we left everyone was very friendly.

Mr Henson

23 de sep. de 2014

I bring my wife's Toyota Carolla every now and then to get serviced and I noticed that their customer service does a really great job in making sure you are taken care of. I observed how they inform their customers of problems that they may have with their cars. They keep you informed while you are waiting on the type of progress, so you are not in the dark about what is going on. They offer the shuttle van to take you wherever you need to go and will also pick you up. As far as the truck buying, I must add one thing! This is a military town so that means the military prices, if you know what I mean!!! Overall, I would recommend someone to this dealership because they do offer a lot of deals with other vehicles. It is evident because, I see a lot of toyotas on the road out here....

Helen R. White

15 de sep. de 2014

from the time i pull the vehcile in i was given the most respectful service, the service did not take that long. but i best service came from the guys that detailed my vehicle. GREAT JOB. i will be coming back for the detail again.

Madhu

12 de sep. de 2014

Very courteous service. Customer service were very friendly. Receptionists were very patient.

Sese

10 de sep. de 2014

had an appointment was attended to right away and My car was ready at the the time estimate he gave me his name is Steve he was a great help in the service Department

Lonnie L

27 de ago. de 2014

I would like to start with saying I was a very serious buyer for an fj cruiser. I contacted this dealership because they had what I wanted in stock. I sent a message via a popular car buying website and was contacted in a resonable amount of time and the young lady I spoke with at that point did try to get some more pics that I requested.This was the last pleasant experience and I'm not sure if they give my sell to another sales person or not but it sure seemed that way. I ask to have some more pics as soon as possible because I live quite a while from the dealership and have two jobs that take up most of my extra time. I made this very clear to the sales person during my first call. I requested the pics at least three times and got either nothing or very few blury photos and finally I looked online and waalah there they were it looks like someone would of told me they finally got around to posting them up before discovering them on my own. Well after I found the pics for my self someone finally called asking when I could come up and have my vehicle for trade evaluated. So I discribed the situation again this time requesting someone call me back later that evening. I got home and waited and waited until about 7 pm so I tried to call the number on there website turns out that doesnt work, so I finally started a internet chat this time requesting a manager call me as soon as possible. The internet person I spoke with told me they would call me first thing in the morning which I responded not good enought I will be at work and unable to take there call to which she responded I can get them to call tonight to which I responded that would be great. After waiting for quite sometime and hearing nothing I decided to look elsewhere to see if I could find a good number for the buisness and bingo found it on cars.com. I made the call got the receptionist who informed me all the internet sales people had gone home WOW thought this dealership was open till 9 today. So I said ok let me talk to a sales manager ( dont even remember the exact response to that but it wasnt positive), so I said ok well please let me talk to any sales person please to which she said ok please hold. Well after holding for quite some time I decided that I should hang up and try again but when calling back I got put right back on hold. After all this I decided that there must be very few sales people there so I didnt try back.The next day I'm out testing hydrants with my fire station and I get a call from internet sales ready to sale me the vehicle. I asked the sales lady why this particular fj was priced so highly to have so many miles several owners and rust in some of the pictures. She acted like I had insulted her she told me that it was priced that way because of aftermarket bumper, premium wheels, and a lift. She also stated that the hendrick group would never sale anything with rust on it (which is real funny considering you can see it in pic). I made her aware of this as well as the fact that it doesnt neccassarily mean the vehicle is worth more money, matter of fact it more than likely means they took it of road pretty often. So with this being almost argued about I asked if they could do a more reasonable price. I was told they would call me back which they did with a slightly lower price but nowhere near fair. So this time I asked if they could do it for a certain price which would be more comparable to there competition, again I was told they would have to call me back. Well it got late again and I finally called back and explained the situation to the young lady how I wasnt called back before and how it was important to call me back this time as I planned to drive up tomorrow. This was important because of the distance and having a new child I did not need this burden of waiting for this dealership over and over again. I did recieve a call back and they sounded insulted by my offer. I decided they werent worth difficulty.

Robert Buzzard

25 de ago. de 2014

Even according to their own manager, their word cannot be trusted. I was a returning customer (just bought a vehicle from them two months earlier) and selected a truck for purchase for my son. My son's 16th birthday was the next day. I headed up to pay for and pick up the truck after confirming the cash purchase with the salesman. I received a call as I was driving to pick it up telling me that they sold it out from under me. I called the salesman and spoke with his manager. Get this, the manager said that their word to me didn't matter and that if someone walked on the lot and bought it before I got there then I was just out of luck. Straight from the manager's mouth, there word means nothing!!!! Do not trust them and do not buy at any Hendrick as the manager said this was a Hendrick policy to disregard what they tell you if someone else comes along. Stay away from Hendrick!!!!

Lindsay

21 de ago. de 2014

Steve and the service department staff are always professional. Some one was there to meet me as I entered the service area and was departing my car. That was nice. Steve was the service professional who assisted on this visited. While my vehicle was being cared for, he called me and explain what was taking place each step of the way. Steve portrayed a positive demeanor and made me feel important throughout the process. The premises was very clean and organized. I can tell there is a lot of pride among the staff throughout the organization.

bill

11 de ago. de 2014

I would like to thank Rick Hendrick Toyota for their excellent service department I highly recommend this team to meet any needs you may have.

Tundra Owner

7 de ago. de 2014

The overall buying process was excellent. The salesman was young but not pushy, very intelligent on the vehicles. He went above and beyond to help us out. I had to return at a later date to have accessories added by the service department who was equally super professional and friendly. My hats off to this dealership, truly have not been to one like it before.

Amothersloves

4 de ago. de 2014

I have beeen taking my vehicles to Rick Hendrick Toyota for over 6 years. Some customer service reps are better than others, but overall the service is quick and always done properly. They work to ensure you get the best deal and they take the time to ask if there is anything they can do to improve their service.

Chuck

24 de jun. de 2014

Recently started to look for a new truck. Toyota's reputation and recommendations from current Toyota owners prompted me to look at the Tundra. I just stopped on the Rick Hendrick dealsership site to look at what was offered. To my great suprise, there was the truck I'd been looking for. I live several hous away from Fayetteville so I called to verify the vehicle was still available and made an appointment to come and look at it. The picture and information provided on the site were exact. Our salesman; Jeremy, greeted us at the door, after giving my wife and I (No Rush Job) a few minutes to look at the truck (we were sold at first glance). Through out the process Jeremy was right there to answer our questions. The Finance Manager; Rick, was very helpful in getting everything set up for us. Also the Service Manager; Robert, was helpful in explaining how to get service on the truck when required. I will rate this buying experience as very high. Excellent product. Excellent Staff.

Eric G.

23 de jun. de 2014

My wife and I had been thinking about adding an additional vehicle to our household for quite some time. I, however, have never really enjoyed the process of shopping for cars in the past. My wife had a specific make and model in mind.and we found a used car online at Rick Hendrick Toyota Scion. I dreaded asking for information about it because I didn't want to deal with pushy sales tactics or overwhelming pressure to visit the dealership. To my surprise, however, what I experienced was completely the opposite! I received a phone call from a remarkable sales representative, Jeff Higgins. He invited us to come in and look around at a time that was convenient for us! There was no "this car won't be here tomorrow" pressure. I agreed to visit later the same evening but when the weather turned into a nasty thunderstorm, Jeff called me back and said I was more than welcome to reschedule my appointment for another day. I agreed to come back the following evening. When my wife and I arrived the next day, we spent some time walking around the lot before our appointed time to meet with Jeff. I expected a dozen sales reps to swoop down on us the moment we started looking but that never happened! We actually enjoyed walking around in peace that we were late in meeting with Jeff. We finally went inside and the reception desk paged Jeff for our appointment. He didn't appear the least upset that we were a few minutes late. We told him that we had been browsing the lot and that my wife and I weren't sure that we were completely hooked on the used vehicle that we came to see. But having our time to browse the lot in peace, my wife and I were starting to consider different cars. Granted, we were still looking at used cars and my wife fell in love with a a few of the Toyota Rav-4 models. Jeff was patient to show us any car we pointed to and was able to explain the differences between the various classifications. Never did I feel like I was being rushed or pressured into buying one particular car over another. We even took one out for a test drive and the conversation eventually turned into finances and monthly payments--another talk that I dread. I explained to Jeff what was in my budget and he then asked what features and benefits we had to have versus ones we didn't. He explained how all the extras cost extra and that it would be beneficial to shop for only what we needed. After considering used cars, Jeff asked my wife what color she was looking for and he excused himself for a moment and said he would be back. He pulled around in a brand new red 2014 Toyota Rav-4. It had the features my wife fell in love with and Jeff proceeded to explain that we could lease a new car with the features we wanted for nearly the same price as a used vehicle with all the extras we didn't need. I have never leased a car in my life and had heard nothing but horrror stories about hidden costs and fees associated with leasing a car. Jeff explained the differences between leasing and buying in language I understood. I must admit, a three year lease felt a lot more comfortable than being shackled with a six year car payment. What was even more unbelievable was how the dealership was willing to bring the price of the car down to fit the payment I wanted! When he showed me the number I said "great but what about taxes, registration, and interest?" Jeff said it was already in the number! Seriously, who does that? Everything was right there up front and on paper! We shook hands and from that point on, the process went fast and friendly. We didn't have to wait for hours and hours to get through the deal. I think we spent about 10 minutes TOPS with the finance office--it was that fast! When we came out, Jeff already had our new car gassed, washed and ready to go. It was past closing time but instead of pushing us off the lot, Jeff spent time patiently sitting inside the car and teaching my wife how everything worked. HOW REFRESHING!

Cesar Aguirre

23 de jun. de 2014

Rick Hendrick was awesome! Hassle free experience, and helped me with everything I needed! David Mariscal and Robert Crawford were exceptional and were very helpful with every question I had. I am very pleased with my purchase and with the service I received. I would definitely recommend to a friend!

Vinod Jakkula

16 de jun. de 2014

Recently we bought a 2014 rav4 and the salesperson who worked with us was Taylor Burget which would be one of the reasons why we bought this vehicle at that place.. Taylor was very professional and provided all the information I have asked before I drove it to dealer. After signing the deal, we did observe a very minor scratch. However they followed up promptly and by next week it was taken care at the local hendrick dealer. Only thing I realized later was the trade in price that I was paid is lesser than I expected which is the only negative thing I had. Apart from that people at the dealership are very polite and the entire process went very smoothly

AZ82

2 de jun. de 2014

I would have to say that this dealership has been able to assist me in several car purchases. They were able to answer any questions that I had. I wouldn't go anywhere else if I was to purchase a Toyota.

Kate

28 de may. de 2014

I just buy new cat from them My sale person was John he help me a lot . He answer on all my question. Very people person.

stephen disatified

9 de mar. de 2014

I am in the market for a new truck,and I love the Tundra,I bought my wife a Prius several years ago and had it serviced at rick of fayetteville,after having it serviced there I bit my tongue trying to give them the benifit of the doubt, their meechanics are the very worst you could ever deal with along with the service manager,the will lye about repair4s and cover up parts they break,being a military person,after being burned serveral times I feel its time to speak up,I would rather walk than buy or deal with Rick Hendricks of Fayetteville.If you really want to be well taken care of go to Toyota of Sanford, Now I know why they are referred to as the true Toyota of Fayetteville

FELICIA ALMY

2 de feb. de 2014

ON FEBRUARY 1 2014 I BROUGHT WHAT I CALL MY DREAM CAR. EVEN WITH IT BEING A USED VEHICLE. I SPENT ABOUT 2 TO 3 WEEKS DOING RESEARCH AND COMPARING PRICES.. I CAME ACROSS A BEAUTIFUL 2009 MAZDA 3 IN THE RICK HENDRICKS TOYOTA SCION DEALERSHIP.. BUT THIS VEHICLE WAS IN SC. WHEN I WENT TO THE CAR DEALERSHIP.. MY 1 ST SALESPERSON WAS A NICE YOUNG MAN NAMED TEYLOR BURGET.. HE WAS VERY PROFESSIONAL. I TOLD HIM MY INTEREST HE GAVE ME GOOD INFO. I EVENTUALLY RETURNED TO THE DEALERSHIP AND I WAS GIVEN A NEW SALES PERSON AND THIS YOUNG LADY!! I SWEAR TO MY GOD MS BRITTANY G!! SHE IS A ROCK STAR IN MY EYES. SHE TOOK ME THROUGH THIS PROCESS OF PURCHASING MY CAR WITH SO MUCH PROFESSIONALISM AND SHE WAS ON POINT.!! I KNEW THAT I DIDNT WANT TO SEAL MY DEAL WITH NO ONE BUT HER!! SHE MADE THIS SUCH A WONDERFUL AND FUN TIME FOR ME!! IF YOU REALLY ARE LOOKING FOR GREAT CUSTOMER SERVICE ONE ON ONE HANDS ON CARE... MEET YOUR NEEEDS AS A CUSTOMER CAR BUYING EXPERIENCE!! THEN I RECOMMEND RICK HENDRICKS TOYOTA SCION HERE IN FAYETTEVILLE NC UNDER THE BIG AMERICAN FLAG ON SKIBO ROAD!! GO THERE AND I PROMISE YOU WILL NOT BE DISAPPOINTED!!!!! I WILL MOST DEFINITELY RETURN TO THEM IF I NEED TO PURCHASE ANOTHER VEHICLE. THANK YOU BRITTANY!!!!!!!!!!

ROADKING013

31 de dic. de 2013

JEFF BROOKS, VERY EASY TO WORK WITH, KNOWLEDGABLE AND UNDERSTANDING AND VERY FRIENDLY. WOULD GLADLY DO THIS DEAL OVER AGAIN. WAS A FIRST TIME CAR BUYER AND MADE THE BUYING EXPERIENCE EASY TO UNDERSTAND AND COMFORTABLE

rjohn

16 de dic. de 2013

Jeff Brooks was Great he Really helped Me & my Wife get into our New 2014 Truck & 2013 SUV at Rick Hendrick Toyota in Fayetteville N.C..jeff u are the best thanks for everything buddy!!

ZPFORR

29 de nov. de 2013

jeff brooks was great and made the car buying process very easy and was very helpful.

Laquyia Henderson

28 de nov. de 2013

Jeff was a kind person and i enjoyed the buying experience

Jonathan Morgan

21 de nov. de 2013

Jeff was really great with the process. He made it really quick and easy!

ECUfamily

16 de nov. de 2013

I thought buying a new car would be alot harder. Our salesman did an awesome job!

johnny avery

13 de nov. de 2013

JEFF BROOKS WAS GREAT HE IS THE ONLY REASON I GOT MY NEW CAR,COUSE I WAS LEAVING IF NOT FOR MR. BROOKS HE IS VERY GOOD AT WHAT HE DOES..

Michele Guyader

12 de nov. de 2013

Javiel did a great job - even showed me the entire dealership. Jeff wrapped it up and took care of everything!

jcclark

23 de oct. de 2013

I was pleased with the service that I received and I would recommend the dealership and the sales representative.

Ms. L

20 de oct. de 2013

I arrived at Toyota Hendrick on Skibo road on a Sunday with a set goal in mind. A man by the name of Mr. Jeffrey Brooks approached me with a warm greeting asking me what I had in mind. I have to admit that I am a little skeptical about speaking to Car dealership salesmen with fear of the way females are typically treated towards buying a vehicle.Additionally, it was only myself and my mother. Some females are told lies and is eventually talked into buying anything. However, this situation was a little different. Mr. Jeffrey Brooks really took the time out to see my vision and narrowed down everything for me. He appeared to be knowledgable with leasing and informed me of all of my options. He was very easy to talk to and laid back. He exemplified excellent customer service and I left knowing all of my options, utimately leaving with a new car (of my choice and with a great deal)! Lastly, I would strongly recommend him to anyone.

David Corral

9 de oct. de 2013

Seller made it very clear he was willing to work with me and asked me what criteria I wanted met. He worked with me until those criteria were met. Excellent buying experience, would recommend to a friend.

Curtis Whiting

4 de oct. de 2013

Very professional in his aproach and dealing with our needs. Would recommend Ken to my close friends interested in purchasing a vehicle. Mr. Major was very informative and knows his products well.

Lives in Fayettville

29 de sep. de 2013

Ken, sales associate at Rick Hendrick Toyota, is an outstanding person to buy a car from. He was very professional and kept my best interest at heart. He took time to show the car, drive the car and explain all the details concerning the car and answered any questions that I asked. He was willing to go the extra mile to ensure I got the best deal possible. Overall a pleasant experience buying the car, something I have not experienced in the past.

kned

29 de sep. de 2013

jeff brooks is a great salesman we love the deal that we got a rick hendrick toyota in fayetteville nc thanks to everyone that helped us out today go see jeff brooks asap for your next new car...

Car Sales Specialist

27 de sep. de 2013

Ken was Very Helpful and Made me feel Great knowing he was trying Hard to get me were I wanted to be Payment wise as a First Time Buyer....I suggest any Car buying Options you do have to go to Rick Hendrick Toyota and ask for Ken Major.....

ivypr

24 de sep. de 2013

Jeff was very knowledgeable and professional. He made me feel at ease and gave me all the information needed to feel comfotable making a purchase.

Ragman

18 de sep. de 2013

All staff where excellent, best car buying experiance I have ever had and I have purchased lots of them. Thank To All Involved

pvt james scruggs

17 de sep. de 2013

this place was awsome came in looking for a corolla and i got one for a great price....this my first car and the finanancing was pretty good for me...would recommend to any service member looking for a car.

Mike

17 de sep. de 2013

Great service, worked with me on financing and options until we found something that worked for my budget. Ken was patient and helpful throughout the entire process.

Bob Massena

15 de sep. de 2013

Mr. Ken Major was excellent and very knowledgeable about the Toyota products. He understood my situation and was able to make a good fit for me on a vehicle. He never looked at his watch, he never acted as if my questions were troublesome. He took his time and was abundantly patient and Never made me feel like I was anything less than his most important customer. I would share that I hold a master degree in counseling and aoutmobile shopping is not my favorite thing to do. Ken made this process easy and comfortable.

joe smoe

12 de sep. de 2013

Over all did a great. Would work with again. Was very professional

brandonskata

8 de sep. de 2013

Great Customer Service, excellent experience. The sales representative was very knowledgeable and knew the answers to all of my questions.

Seth.Brown

7 de sep. de 2013

Jeff Brooks was a great help getting us a vehicle. He is a great sales man and was a big help

LOVETWO

4 de sep. de 2013

I LOVE HOW RHT TOOKS CARE OF ME & MY FAMILY, JEFF BROOKS IS THE BEST CAR SALESMAN EVER HE REALLY CARE ABOUT ME AN MY WELL BEING OF BUYING MY NEW 2013 AVALON I LOVE IT JEFF BROOKS AT RHT!!

Travis Choate

3 de sep. de 2013

excellent sales rep. second vehicle that i purchased from him and it when perfect each time. look forward to doing bussiness again.

Peter Bouck

3 de sep. de 2013

Had a great experience and looking forward to driving our Toyata 4 Runner. Thanks for your all your help..

ONE HAPPY CAMER

31 de ago. de 2013

VERY GOOD, VERY HAPPY. HE DID A VERY AMAZING JOB, WOULD DO BUSSINESS WITH HIM AGAIN

Jaylew

31 de ago. de 2013

I purchased a 2013 Camry from Rick Hendrick Toyota and Ken really made the buying process smooth. He was very professional and ensured that my needs were met at the end of the transaction. As the subject line states, when you go to this location- ask for KEN!

LYNN

30 de ago. de 2013

JEFF HAS BEEN THE BEST SALES PERSON I HAVE EVER DEALT WITH! VERY HELPFUL AND PATIENT.

Lonny A Quarford

28 de ago. de 2013

Ken major was very professional and helpful. He was very knowlegable when talking about financing and answering questions I had. This was my first time going through the process of buying a new vehicle and if I happen to be stationed at Fort Bragg while looking for another vehicle to purchase, I will more then likely come back to RICK HENDRIX TOYOTA SCION! LOCATED UNDER THE BIG AMERICAN FLAG ON SKIBO! In conclusion, Ken Major was friendly, very helpful, and knew how to get me exactly what i was looking to purchase. My buddy recommended me to Ken, and I would certianly recommend Him to a friend of mine.

CANDACE

27 de ago. de 2013

I HAD A GREAT AND FAST EXPERIENCE IN FAYETTEVILLE, NC.

ROBERT LAMBERT

24 de ago. de 2013

I CAME IN TO PURCHASE A CAR WITH THE INTENT TO LOOK IN SEVERAL PLACES AND MAKE MY DECISION . I LEFT WITH A NEW CAR. I WAS COMPLETELY SATISFIED AND FELT I COULDNT GET A BETTER DEAL ELSWHERE. THANK YOU RICK HENDRICK.

RonB

24 de ago. de 2013

Great Experience! Ken work for me to get more for my trade.

ILOVE14

24 de ago. de 2013

MR.BROOKS REALLY HELPED ME AN MY FAMILY HE IS GREAT A SALESMAN & I LOVE MY NEW CAMRY THANKS MR.BROOKS!!!!

SPC Collins

23 de ago. de 2013

Ken Major did a phenominal job gathering my requirements for my vehicle and researching methodologies into getting the price within my budget means. He was very respectful and very professional. He answered all my questions with the upmost ease and i will definitely refer business his way with friends and family

JONE14

22 de ago. de 2013

GREAT GUY HE REALLY HELP US ALOT WE FEEL GOOD ABOUT EVERYTHING TODAY

KO

21 de ago. de 2013

Ken did an awesome job!! Was looking at buying used but decided to lease new!!

T.JOHNSON

19 de ago. de 2013

jeff brooks is a great saleman he really helped me WITH GETTING my wife our new 2013 COROLLA from rick hendrick toyota in fayetteville NC.

"TishaC"

17 de ago. de 2013

Jeff Brooks was great I would recommend him to someone else glad he help me out.

Jermel Cleveland Jr.

16 de ago. de 2013

Great. Overall, enjoyed my experience. Happy I came to Toyota.

SLC*DMC

15 de ago. de 2013

JEFF BROOKS A++++++ RECOMMENDED,HE DID VERY WELL FOR ME AN MY WIFE!!

Rosetta (Rose) Highland Sharpe

8 de ago. de 2013

Mr. Ken Major was very knowledgeable, helpful, informative, and professional! I would advise any prospective buyer to ask for this young man!!! He's knows "his stuff!"

StephanieOates

8 de ago. de 2013

After going to many dealerships, it was a blessing we finally met Mr. Jeffrey Brooks. Hes helped every way possible. Couldnt be happier! Joseph and Stephanie Miller

HOLT

8 de ago. de 2013

MY REVIEW OF JEFF BROOKS ; HE WAS JUST AWESOME. THANK YOU , MS. JUDY HOLT

Pastor K. Barnes

6 de ago. de 2013

Deja Brooks was a awesome Sales Respresentative. She was very friendly and helped me to by a great NEW car from Rick Hendrick. From now on I will send everyone I know to Rick Hendrick in Fayetteville. Again Deja was great and friendly.

ambenita

4 de ago. de 2013

Both Ted and Jeff were great! They made us feel very comfortable and provided us with the type of VIP service that every repeat customer should come to expect. We will definitely seek to business with Toyota, as well as Ted and Jeff agin in the future! .

nicloe

3 de ago. de 2013

jeff brooks was great he helped me & my family,i love how he really care about the buyers we was up side down real bad but we got it done thanks jeff brooks from toyota u are great!!!

Harley

2 de ago. de 2013

Great customer service! Wonderful atmosphere. Will recommend friends and family to the dealership especially with our wonderful salesman, Ken!

Melissa

1 de ago. de 2013

Best car purchasing experience I have ever had.. I was recommended Ken by a friend and have since recommended him to two other friends that will be purchasing Toyota's in the near future. Ken was extremely trustful and I would buy another car from him at anytime.

dulce/joel quintos

1 de ago. de 2013

Friendly, attentive to his customers, and he will try his best to get you the best deal. I will recommend him to friends.

William McAlpine, jr.

28 de jul. de 2013

Mr. Brooks was truly outstanding. I came looking for my longtime salesman Mr. Curtis White; who I learned was promoted to another position. Mr. White introduced me to Mr. Brooks who provided me with the same level of customer service I had grown to expect from Mr. White. Mr. Brooks was a true professional and demonstrated his commitment to the customer as well as Rick Hendrick. Thanks for another great experience purchasing a new vehicle, which seems to occur every three years.

werunla

27 de jul. de 2013

it was great,i more then happy and i will recoommend it to family and friends i love toytas

teacher3

23 de jul. de 2013

My overall experience was excellent. The salesman had my needs and interests at heart. He worked with me to make sure that I walked away with the car that I wanted.

Ursula Miles

23 de jul. de 2013

Jeff is a very personable car salesman. He definitely made me feel comfortable about buying from Rick Hendricks Toyota. He was very professional and honest. I did not feel that he was pushing a sale over on me. He catered to what I was seeking to buy. I would definitely recommend Rick Hendricks, on the behalf of Jeff Brooks, to family, friends, and co-workers. It was a very pleasant car buying experience. Kudos for Jeff Brooks!!!

Yvette "Red-Rose"

20 de jul. de 2013

Ken presents himself in a very professional manner. I was not anxious or felt overwhelmed. He answered all my questions and was very kind and courteous. My overall rating.... Is a "10"...

mtrez

20 de jul. de 2013

Serivce was good, helped me get what I wanted. Very personable and friendly.

RSIMS

19 de jul. de 2013

Jeff Brooks was very professional and knowledgeable. I would definitely recommend him to friends.

bless123

18 de jul. de 2013

jeff was great!! I REALLY LOVE MY NEW CAR FROM TOYOTA JEFF THANKS FOR EVERYTHING U IS THE BEST

L. Maynor

13 de jul. de 2013

Joe Davis is the best car salemans I have every had. He hooked me up with a Great Car! Thanks for everything!

Tarheelgal

12 de jul. de 2013

Ms. Brooks was very informative, patient, and showed great public relations skills in assisting me in the process of buying a new car. She is an asset to this company and will sell a lot of cars!! My intent was to refinance my car, but I left a happy owner/purchaser of a new car!! Thanks Ms. Brooks and Rick Hendrick Toyota!!

Jon

7 de jul. de 2013

Thank you Cindy and Joe for the service you provided me in purchasing my new Toyota Tacoma. The truck I always wanted.

jose

7 de jul. de 2013

Since I came in the dealer all employes were very helpful and they threat me very well. Outstanding quality of service. I well recommend these dealer to my friends.

Travis Choate

6 de jul. de 2013

provided a very smooth car buying experience. had much knowledge about the truck. Was very well mannored and a pleasure to deal with.

Charlota

6 de jul. de 2013

Deja was awesome from the start. She showed me several different calls and knew that it is all about "the numbers". Great job..

Blackfeather

6 de jul. de 2013

If you want to buy a car, then you should speak with Joe Davis. He gave excellent customer service, clear cut and straight to the point. He was up front with me and answered questions as well as gave suggestions and he stood behind me without let up. Now, I've got a brand new car.

Dustin Blackmon

6 de jul. de 2013

Ken Major did a great job and is very professional. He made my experience here enjoyable.

Brandon DeBruler

3 de jul. de 2013

Ken Major was a very professional , yet fun sales associate to work with. He made this buying experience well worth the time. He as well was able to get the truck i purchased at a price i was comfrotable with, and a payment i was comfortable with. Ken Major has definately done an outstanding job, and shown great customer service. A great example of how car buying should be.

Edward Peguero

1 de jul. de 2013

This is the second review I have writen for Ken Major, and I beleive this being the second time it should tell you something about Ken's dedication to his customers and the company he works for. I have been completely satisfied by Ken's performance in both ocations, in fact my initial experience with Ken lead me to choose your toyota dealer as my first option when I made my descision to purchase a second car.

Chris M

30 de jun. de 2013

I highly recommend seeking out Joe Davis from Rick Hendricks Toyota skibo rd fayetteville nc. He provided me with A+ service, very courteous, professional, and knowledgeable. This was the easiest car buying experience I have ever had. Thanks again Mr. Davis for the great service.

TJ Rivera

30 de jun. de 2013

Ken at the dealership was extremely helpful dedicated and a true proffessional.

J. Grant

29 de jun. de 2013

Met both Mr Brooks and Mr Davis via a friend's referral ( Gemma Brown). Both representatives are super salemens. Mr Brooks is an excellent employee who was very thorough, extremely detailed and sincere. Truly, a value added to Toyota. I look forward to the next sales.

Sepulveda Family

24 de jun. de 2013

Jeff Brooks and Earl Newman are "AWESOME!" were patient with me and my family and very helpful. They made this car buying expierance great. I would recommend Rick Hendrick Toyota to anyone. Thank You for helping me and my family with such a great deal.

Brandon

23 de jun. de 2013

Joe Davis went above and beyond to assist us in meeting our needs. He worked very hard and steadily with us. He knew what we wanted and when they did not have the color car we wanted, he managed to find it. He made it feel like we were buying a car from a friend and not your typical "salesman". I absolutely recommend coming down to Rick Hendrick Toyota for all your car wants. They treat the military service members with respect and honor. Come down and see Joe!!!

jehalljimmy

22 de jun. de 2013

I was treated like my thoughts and opinions counted. He wasn't pushy and he listened to what I wanted. I think he done a great job

John C.

22 de jun. de 2013

Excellent buying process and it is all due to Jeff.

Melinda Fowler

22 de jun. de 2013

I came in looking for a truck but couldn't afford it so Deja helped me find something that I could afford. She was very helpful.

WCoop

20 de jun. de 2013

This is our second time this year getting a Toyota through Mr Major. He is an exceptional salesperson who has demonstrated great pride in his product. Ken is a professional who is impressive well beyond his years, and makes a vehicle purchase a great experience. I look forward to both working with him in the future and recommending him to others.

Arthur Kruesi

18 de jun. de 2013

Ken was a pleasure to work with. He made the process a very easy and enjoyable one.

TACOMA GUY

18 de jun. de 2013

THIS EXPERIENCE WAS VERY QUICK AND EASY. I WAS NOT HASSLED, HAGGLED OR LEAD AROUND IN CIRCLES. THE EMPLOYEES WERE HELPFUL AND UNDERSTANDING IN MY NEEDS AND THE QUALITIES I WAS LOOKING FOR IN A CAR.

Nikita

18 de jun. de 2013

I came in to Rick Hendrick and talked with Joe Davis I wasn't sure how it was going to go because as a woman I was scared that they were going to try to just put me into what they wanted to sale to me. But Joe didn't do that. He talked with me asked what it was that I was looking for and above all that he really listened to what I was saying!!! I just want you all to know if you are looking for someone to buy a car from you have to come see Joe Davis!!!!!!

Greg Green

17 de jun. de 2013

EAST TO WORK WITH TODAY AND TALK TO.REALLY LIKED TALKING TO JEFF BROOKS AND DEALING WITH HIM. I WOULD RECOMMEND HIM TO ANYONE THAT WAS LOOKING TO BUY A NEW CAR FROM RICK HENDRICK TOYOTA IN FAYETTEVILLE.THIS IS THE SECOND CAR I HAVE BROUGHT FROM HERE.

Kayla

15 de jun. de 2013

Joe Davis, sales Joe has gone above and beyond to help us with having an awesome experience buying a car. I highly recommend anyone looking to buy a car, ask for Joe! He will do everything in his power to get you in the car of your dreams! He is AWESOME!!!

jwalker

14 de jun. de 2013

jeff brooks is great guy he really help me & my wife very well today with buying our new 2006 avalon!! i love toyota they last forever!!!

Rusty Elkins

14 de jun. de 2013

Jeff did an excellent job explaining to me the features of the car and the process to purchase the vehicle. Jeff was very pleasant to deal with.

Connie

13 de jun. de 2013

My salesman was Joe Davis. He went out of his way to make sure my buying experience was a memoriable one. Great guy, great car dearlership who knows the way to treat a customer.

Claretha Taylor

10 de jun. de 2013

My experience today with sales consultant, Joe Davis was a great day.

H Riley

10 de jun. de 2013

Great salesman, has great potential at Rick Hendrick Toyota!!

Tayduffy

8 de jun. de 2013

They were all very patient with me during the buying process. No one pressured me into buying something I could not afford.

Thomas Benson

8 de jun. de 2013

Joe Davis has been exceptional as a sales person. This is the second time we've worked together in this process. He has been outstanding as a sales person. Thanks for great service! Thomas Benson

gary Hughes

8 de jun. de 2013

Ken has done an excellent job in helping with my car decision today. I highly recommend him to anyone.

The DAB

8 de jun. de 2013

Excellent customer service. Knowledgeable and felt like he was doing what was best for us and not just to make a sale. Didn't make everything about the car, took the time to get to know a little about his customer to fit the right car. Would recommend working with this dealership as well as this representative.

Anthony Holman

4 de jun. de 2013

Had an excellent buying experience. I came in with small expectations and came out with a great vehicle within my budget! My sales representative Joe Davis took the time to work with what I could afford and took the time to meet my needs. Even when it took us into closing times at the dealership. Honestly most professional buying process that I've had.

BlakeBusey

2 de jun. de 2013

Excellent customer service, presented valid points that definitely helped us make an informed decision. Exceptionally patient with our 2 children.

Don N. Parker

31 de may. de 2013

He did a great job explain the the features of the car as well as the benefits in the future with future purchases. He demonstrated what the car can do which was beyond my expectations.

LARRY

30 de may. de 2013

RICK HENDRICK IS VERY GOOD CAR PLACE TO BUY AND I WOULD RECOMMEND THIS DEALER MY FRIEND

Ben

27 de may. de 2013

Were very helpful, and went out of their way to get the car I wanted.

gedwards

23 de may. de 2013

Mr. Earl emailed me about the car program and to come in try and I have enjoyed all his help. I was helped by Jeff and Deja with my paper work and I found that their help was super. I love the service here and I will come back.

Terresa

22 de may. de 2013

I normally go to Marc Jacobson Toyota to shop but this time I decided to change up. I am so glad I did because Jeff and DeJa were very helpful to me.

Kelsiann

22 de may. de 2013

Deja was VERY helpful and explained everything thoroughly and answered any questions I had. She was also very easy to talk to and chit chat with.

Jjnet

19 de may. de 2013

Today went very well came in wanting to trade in my car for a Tc. Now in a few minutes away from driving away in my new Tc. Thank you Jeff Brooks

CokaCola

18 de may. de 2013

I was very pleased with the way Deja took her time with me and showed me how the decision to purchase was totally up to me. Deja was very helpful with helping me find the right vehicle for the right price. Any question I asked she had an answer for and wasn't giving responses like "I don't know" or "you can ask somebody else!" Her answers were very helpful and that is how I was able to make a wise choice. Thank you very much Ms.Deja you were awesome!

JT

18 de may. de 2013

Joe Davis helped me a lot with my decision and the process of tradin my car. I could recommend him to anybody who thinks about buying a new car. He was very helpful and knowledgeable.

NonVaderHater

18 de may. de 2013

Helped out completely with my unique financial status. Awesome service throughout trade-in, test drive and sale!! Grade "A" awesome!!! If you need help, see him directly!!!

Michael Joyner

17 de may. de 2013

Deja was very professional and knew how to take care of her people, she makes you fill really confordent about what you are about to do. I would always recommend someone to her...

APATTERSON

17 de may. de 2013

MR. BROOKS WAS VERY PROFESSIONAL AND I WOULD RECOMMEND HIM TO ANYONE.

Tom B.

14 de may. de 2013

Jeff is a pleasure to do business with. He made the sale/trade very easy and comfortable.

christian alvarez

11 de may. de 2013

Mr. Ken Major was very proffesional throughout the buying process

JBaker

8 de may. de 2013

Jeff did an excellent job, was honest, fair and courteous. I would happily recommend him to anyone in the market for a new or used car.

RICHARD AND ATHENA

8 de may. de 2013

JEFF PROVIDED US WITH GREAT CUSTOMER SERVICE; NOT ONLY WAS HE KNOWLEDGABLE ABOUT ALL ASPECTS OF THE VEHICLES, AND THE BUYING PROCESS, BUT HE WAS VERY HONEST IN HIS ASSESSMENT OF OUR SITUATION AND WAS EXTREMELY HELPFUL THROUGHOUT THE WHOLE PROCESS. WOULD HIGHLY RECCOMMEND ANYONE WHO VISITS TO SEE JEFF FOR HELP IN PURCHASING ANY TYPE OF VEHICLE, NEW OR USED.

Skybaby

7 de may. de 2013

We found a car on autotrader and called Hendricks about it. We were in contact with Joe Davis. This man went out of his way with phone calls and emails to get us in the vehicle we were looking at. We had to drive 7.5hrs to meet with him and he called us a few times on our trip to make sure we were doing ok. When we got here, he was just as nice and personable as on the phone.The best carsales customer service we have ever had! Thank you Joe!!

Casey

5 de may. de 2013

Very pleased with the experience I had here. Wasn't badgered to purchase a vehicle and Joe Davis was able to help me with my new purchase. I would definitely recommend this dealership over others around the Fayetteville area. I wasn't too keen on the many different used car dealerships around the base especially (me being in the army, it was a real pain). Respectful personel and a clean environment.

LINDA32

4 de may. de 2013

JEFF BROOKS DID WELL WITH EVERTHING HELPING ME FIND THE RIGHT CAR AN HELPING ME GET TO MY PAYMENT I WANT TO BE AT THANKS MR.JB YOUR THE BEST!!!

AL LEBRON

4 de may. de 2013

MS. DEJA BROOKS WAS VERY PROFESSIONAL AND COURTEOUS DURING OUR VISIT TODAY. SHE APPEARED TO HAVE KNOWLEDGE OF THE VEHICLES AND ANSWERED OUR QUESTIONS. SHE DISPLAYS AN ABUNDANCE OF EXBURANCE AND WILLINGNESS TO ACCOMODATE THE CUSTOMER. WAS VERY PLEASED WITH HER AND HER SALESMANSHIP ABILITIES. VERY WELL DONE!!

john1

4 de may. de 2013

Very courteous and informative. Excellent Sales Person...would reccommend to others.

MYNAIL

1 de may. de 2013

I LOVE MY NEW CAR THANKS JEFF BROOKS & MARK ROSS FOR MY FRIST NEW CAR

Ron Mieczkowski

29 de abr. de 2013

Our time with Deja was very informative, and she was extremely courteous. We enjoyed the time spent with her. If you want a great listener and honest rep see DEJA

JKLOVE

28 de abr. de 2013

BEST CAR SALEMAN EVER!! IM SO HAPPY I LOVE MY NEW CAR THANKS MR. J.BROOKS YOUR THE BEST

VELERIA HASAN

26 de abr. de 2013

THANKS JEFF BROOKS U WAS SO HELPFUL & GREATFUL IF ANYONE LOOKING FOR A NEW CAR GO TO RICK HENDRICK TOYOTA IN FAYETTEVILLE NC AN SEE JEFF BROOKS HE IS GREAT!!!!

Naod Markos

23 de abr. de 2013

My review is on sales man Joe Davis. He is a great salesman! He was very understanding and gave me straight forward answers in regards to the car and financing options. He gave me a great rate for a great car and gave me a great deal. He was also a comical character making this experience exceptional. I'd highly recommmend any customer to purchase from this dealership and specifically from Joe Davis!

The Robinsons

23 de abr. de 2013

Our overall experience was great, great customer service and teamwork. Had a wonderful sales rep "Marc Ross" he really worked to help us get what we really wanted..Thank you Guys

edward peguero

22 de abr. de 2013

I was pleased with the service provided to me by Mr. Major. Mr. Major was very professional and worked very hard in making sure I received the upmost service throughout the purchase of my new vehicle.

raul30

19 de abr. de 2013

Jeff Brooks is a exellent car sales representive, this is my first time buying a car and i feel comfortable for him helping me out. Also im very happy about my car payment.

SCOTT

17 de abr. de 2013

Jeff Brooks was very knowledgeable, and customer friendly. He really stands behind the customer and their wants and needs. I would advise a friend to his services.

Constanza Macintosh

17 de abr. de 2013

Todays experience with marc was exceptional. He helped me find exactly what I was looking for in a short amount of time. I was suprised that buying a vehicle could be this pleasent! He was not at all concerned about staying with me after closing time, so that we could iron out a deal and I could drive away with my new truck! I will definitly refer everyone looking to buy, to Rick Hendrick's Toyota and ask for ''Marc".

IZZY0124

17 de abr. de 2013

JEFF BROOKS WAS THE BEST SALES REPRESENTATIVE I HAVE EVER HAD.THANKS AGAIN MR.BROOKS FOR EVERYTHING!!!!

j ditty

15 de abr. de 2013

had such a wonderful expierience purchasing my new toyota corolla s marc was very knowledgable and helpful throughout the entire process! if you go to rick hendrick toyota of fayetteville be sure to ask for marc ross he is one of their best sales people they have to offer!!

L.OVER45

10 de abr. de 2013

JEFF BROOKS WAS GREAT ANYONE WHO'S LOOKING TO BUY A CAR U HAVE TO SEE JEFF BROOKS FROM RICK HENDRICKS TOYOTA!!

JAORTIZ7

9 de abr. de 2013

JEFF BROOKS WAS EXCELLENT!! MADE EVERYTHING VERY EASY AND COMFORTABLE DEE WEB WAS ALSO VERY GOOD IN MAKING THE EXPERIENCE VERY ENJOYABLE..THANK YOU GUYS..

Mr. Particular

11 de mar. de 2013

I searched several websites for nearly 2 months. I had narrowed my search down to two particular used vehicles. When I approached the respective dealerships, one was sold the very day that I inquired. The following day decided to make the run to Fayetteville from Raleigh. To my surprise and reaffirmation, the car was there and presented in a very accurate format on the internet. I was assigned a salesman that couldn't have been more helpful and patient. Once the decision was made to move forward on the deal. The number of people involved in the process became a bit overwhelming and suspect. We were pretty far apart to start and to the credit of the Rick Hendrick team, we reached a very satisfactory compromise. The paperwork process is endless of no fault to Rick Hendrick Toyota. Many hours later, I drove back to Raleigh in the car. My only surprise in the whole process was the lack of real detailing that the car received prior to release. It was relatively clean for the year model, but not detailed to a level that I would have expected in a purchase from a dealership. Overall........very good experience! Thanks William!

Cass

19 de feb. de 2013

We have taken our truck (that we purchased at this dealership) multiple times to Rick Hendrick to have it serviced/repaired. We only go here because of the proximity to our house. The closest other Toyota is a lot further away. Every time we go there, they fail to order the replacement parts for WEEKS while they hold onto our truck and make us wait- with NO vehicle. When they finally order the parts, we wait for another week for them to actually do service on it! They always give us the runaround when it comes to our extended warranty. They make us pay for things that are supposed to be covered. Sometimes we are lucky if we only pay half of what it would be without our warranty(that is supposed to cover all!) The customer service- they can't keep the same people working there long enough to know what they are even talking about when it comes to repairs or service on the vehicles. We also have had problems with the way that the extras were put on our vehicle when we purchased it- they put them on wrong, found it a year later and then made us pay to have it fixed! All the while, with no vehicle. I can't believe this place gets away with the terrible service that they do! Must be the monopoly they have on Toyota's in town.

DK

21 de dic. de 2012

Kenisha is wonderful to work with!!!! I will refer her to everyone I know that's interested in buying a new vehicle. Thank you sooo much Kenisha!!!!!!!

Valerie

13 de dic. de 2012

I drove from Raleigh to purchase a 2011 camry SE. The staff was great. They went the extra mile to put a smile on my face! Thank you.

Lynn Mills

13 de dic. de 2012

Sakeithia Irby is a fantastic salesperson. She's very calm, great personality, easy to speak with, and very courteous. She was not pushy! That was a big plus!!! Also, Robert did a great job detailing the car.

Lilly

2 de dic. de 2012

Kenisha McMillan did an awsome job helping me through the process of purchasing my new Avalon. I love my new car. Kenisha made me feel confortable during the entire process. She answered all my many questions. The thing I like best about Kenisha is she is not a high pressure sales person. When I need time to think about what I wanted to do, she gave me the time I needed without pressure. Robert Acosta in finance, was great. He was so good to answer questions about extended warranties, financing,etc. A huge "Thank You" to Larry Holcomb. He has been the one to show me all the "bells and whistles" on all three Toyotas I have purchased from this dealership.

John C

27 de nov. de 2012

Excellent customer service. Our salesman, Jonathan Faulkner, did an outstanding job and treated us with the utmost respect.

michele faulkner

13 de nov. de 2012

I would like to thank all of the staff that assisted me with the purchase of my new car. Sakeithia Irby was OUTSTANDING. She did an excellent job. Dee Webb is magnificent in pointing out all the great things you get for your money. Artie Hall helped me to feel better about my decision. Also James Collins thank you also. All of the staff was kind,courteous and made sure was okay but Sakeithia really made it an awesome day.

Slick

27 de oct. de 2012

My experience, at Toyota was so miraculous and rewarding because I never thought that it was possible for me to receive a car. I would like to personally thank Kenisha McMillian, for being a wonderful woman of great character, possessing honesty, compassion, and integrity. She believed in my ability when I had doubts about the possibility of purchasing a good quality vehicle. She also could have just sold me any kind of vehicle on the lot, but she wanted it to be a safe, quality, and affordable car made by Toyota. She did all of that because she knew that I have a 6 year old little girl and she didnt want me to have the stress of if this car is safe enough for her while we travel.Despite the reputation of most car salesmen, Kenisha McMillian has raised the bar and set the standard at Rick Hendrick Toyota in Fayetteville, NC. I have never experienced that kind of quality customer service in my entire 8 years of living here in NC. I feel that with an individual like Ms. McMillian working at Toyota, customers are in good hands. Toyota already has a good reputation for making and selling quality cars, they now have a reputation for employing good quality sales personnel... For me that was a perfect combination. Thank you Kenisha for all that you did for me and my family....we are enjoying our new car!

Carla Smalls

9 de oct. de 2012

My experience at this dealership was absolutely great, smooth, and with no headaches. My husband and I came in looking for a used car and thats exactly what we left with in 2 days! We were reffered to this dealership by a friend and recommended Kenisha McMillian and the day we came luckily she was here. Without a doubt i recommened her to everyone. She cares so much about her customers and meets their needs with a smile and patience. I loved her and the environment this dealership has to offer to every customer that walks in that door. Thank You

Kasey

7 de sep. de 2012

He was a very courteous and knowledgeable salesman. He really helped with our car buying decision today. He's an excellent salesman.

FJ Cruiser

4 de sep. de 2012

I had a great experience at Rick Hendrick. One day I saw a vehicle on their website that looked like my next ride. Next day I call and schedule an appointment for that evening (thanks Rosa). That night I buy the coolest truck I've ever owned, got the deal I wanted, and couldn't be happier (thanks Danquis).

tundra lover

3 de sep. de 2012

stopped in to just look at vehicles. Had salesman Johnny Faulkner. Sold us a great vehicle at a great price. Enjoyed the service.

terry

3 de sep. de 2012

sherri b. was a great sales rep. made a great deal, left with a good impression. i highly recommend.

douglas

1 de sep. de 2012

just bought a 2011 ford ranger quick and painless. really friendly people.

Small car

26 de ago. de 2012

I have been a client of this dealership for 3 years now and i have purchased 3 cars. Excellent facility i recommended.

New Toyota Owner

26 de ago. de 2012

The best car buying experience I've ever had. The process, from negotiation to delivery, was pleasant.

Compact SUV dog lover

25 de ago. de 2012

Went to Hendrick Toyota to browse at used cars, but was pleasantly suprised that i was able to leave with a new 2012 for about the same price due to great dealer incentives that lowered the price of my vehicle. My salesman William Carter was a "no pressure guy" who made it a stressless experience. And thanks to great suggestions from Earl Newell the manager, I ended up leaving with and loving my new 2012 Rav4 that is perfect for me and my 2 large dogs.

toyowner

25 de ago. de 2012

I had a great buying experience when I met sherri Buffkin. She is the best sales person I had in buying cars and trucks. The ford dealership in fayetteville could not help me just as hard as sherri did to get me into a vehicle. sherri sold me a 2008 toyota tundra, a 2012 toyota prius C and a leased 2012 Corrolla. Being a prior service army vetran in then army reserves with fair credit and a job. I didn't even think it was possible to have the 2012 cars I have now. Sherri really takes pride in her job and helping out all military Vetrans and everyone at rick hendrick toyota was also friendly and welcoming. Ps as for sherri!

Mature buyer

24 de ago. de 2012

My experience at Rick Hendricks was unbelievable. Everyone was nice, respectful (my husband is 75) and helpful. There was no pressure. All our concerns and questions were addressed. The staff was courteous. I especially liked the patient way my salesman, Shawn Arrington took time with us and showed us around the dealership and service departments. I will return for service and would recommend this dealership to my friends .

Angie

23 de ago. de 2012

Sakeithia Irby has gone above and beyond to ensure that I was indeed a satisfied customer. The process of purchasing a vehicle was made extremely easy because of the hard work and determination of Sakeithia. It is apparent that she loves taking care of her customers and she gives 100% with each one. I am so greatful to have been one of Sakeithia's customers.

Brittany

23 de ago. de 2012

I had a good visit and it was fast and easy to purchase the vehicle I was looking for.

Barbara

21 de ago. de 2012

Our experience with Rick Hendrick Toyota made us feel at home and relaxed without any pressure. The process was simple and did not take long. We feel like our sales rep Sherri listened to what we needed and steared us in the right direction. We would definitely recommend this dealership to our friends and family and will continue to do business with them in the future!!

none10

18 de ago. de 2012

Ken is a very good guy that worked really hard to get us the car we needed at the price that we can afford. We can tell that he is really talented and is in the right field which we know he can and will excel above his peers. Once again we appreciate being helped by him. He made car buying a pleasant expirience.

joseph

18 de ago. de 2012

very helpful and quick ccccccccccccccccccccccccccccccccccccccc

Sasha2498

18 de ago. de 2012

I went to this dealership a little uneasy about how it would go for me as a single parent looking to buy a used car. The salesmen were ready at the door waiting to match me with the vehicle of my dreams. Dan Currie is a wonderful saleperson and helped me to feel confident about being able to get what I wanted. He did not try to trick me into getting something I did not want. I got more then I expected, everyone was very friendly and management was very compassionate about my situation. I would recommend this dealership to anyone that is looking for a dependable car with an outstanding warranty.

CarlStahl

18 de ago. de 2012

Jonathon Faulkner was our salesperson and he was truly outstanding in walking us through the process, both trade-in and buying a new Corolla LE. Pricing incentive on the new car made that part of the deal a no brainer. Trade-in was not quite where we wanted to be but it was close enough to close the deal... Thanks Jonathon.

shopper

18 de ago. de 2012

Just stopped in to the dealership to view cars and learn about toyotas. I was greeted by a nice salesman, learned about toyota's and found one i wanted to buy.

Olivia

17 de ago. de 2012

I went car shopping today just to find the type of car I was interested in purchasing. I have never been a fan of Toyotas, however found my dream car within 10 minutes of looking at the lot. I test drove it and fell in love. I came into the dealership just to play with numbers and am going home with a brand new 2012 Corolla with the deal that I wanted! Would definietely recommend Dan to anyone!!

Jams

17 de ago. de 2012

Our experience at Rick Hendrick Toyota in Fayetteville NC was exciting, they answered all of our questions in a professional manner. We left with a vehicle, a new 2012 Toyota Tacoma! Our salesperson David Chayko was very kind and helped us with the process in many ways. Thank You!

First New Car

9 de ago. de 2012

My wife and I are military and love our new toyota. the lifetime pwrtrain warranty that was free thru Rick Hendrick sold us on going new since it doesn't require us to service anywhere specific down the road, although we love the 2 year free maintenance program that came with the toyotas. Our salesperson was great, friendly, and helped us get a very low APR without giving up the discounts on the special they had. Finance was swift, and very helpful even though we felt bad doing the purchase after 8PM that night. Love our new vehicle and the services we've already taken advantage of.

ibuycamels

10 de ene. de 2012

Had done research and knew exactly what I was looking for in a car, including color. Salesman called constantly with info about anything but what I was looking for. The biggest problem for me was that salesman would only speak my husband when we went to the lot (the car was for me)...and would not give me any details when he called--asked to speak to husband and then wanted to leave message, despite my pleas. Called internet sales dept in hopes of getting switched to new salesman, but even after describing issues with customer service I was transferred to his desk.

Hula D.

31 de dic. de 2011

Good experience overall. Ask for James Hilton. No runaround and fair price.