RAY W.

9 de nov. de 2015

Salesman Joel was great. In and out so fast i couldn't believe it. Found the truck i wanted with a small down payment with reasonable monthlh payments. This place is definately worth trying! 2005 dodge dakota crew cab 4x4.

upset

29 de oct. de 2015

Trying to find the final price on the used car we looked at was a joke. The price continued to go up. And the warranty changed each time we ask about it. My husband stated that it was not worth buying a used car, so we left the lot and bought a new car. I know it is in good working condition. And I do not have to worry about what will be covered. I will wait to see it this review ever shows up.

Crystal Rice

26 de oct. de 2015

Hello my name is Crystal Rice and I purchased a vehicle last week with Rocky's Auto Credit and Joel Herold helped me with choosing a vehicle and he had great customer service and answered all questions and was professional plus he made the process of preparing the paperwork etc quick and easy. I appreciate all his help and would recommend everyone to check out Rocky's Auto Credit in Mesa, AZ.

Vianka R.

12 de sep. de 2015

Tried to give you guys five stars all around but my phone won't let me. The customer service was awesome. The buying process was very easy and much faster than any big dealership I've ever been to. Everything is explained and there's no pressure from anyone to buy anything. A much more relaxed dealership that's honest. (Which is very rare today)The best car buying experience ever. I will make sure I keep coming back for future cars.

Katherine Gonzalez and Lynette Ragsdale

27 de ago. de 2015

My partner and I went to Rocky' s Auto Credit in Mesa, AZ after seeing their TV commercial. It really was easy. Joel, the gentleman who assisted us there, listen to our description of what we were looking for and was able to show us exactly what we wanted. The paperwork was explained thoroughly and simple to fill out. We easily obtained the items they required for credit and the next day the car was ours. We love our 2004 Pontiac Bonneville. Yes it is used but has been gently used and is in excellent condition. Thank you Joel for making it whole process so pleasant.

Bob R

20 de may. de 2015

I had issues with a vehicle I purchased but it was quickly taken care of by Justin. He is a great guy and very helpful.

Unhappy customer

3 de mar. de 2015

I've posted 4 different negative reviews. And none of them are posted. Obviously a biased site.

Lesieli Teising

23 de feb. de 2015

Joel helped us from the time we walked around until we sat down to sign papers for the car. I was very pleased with his awesome customer service and making me and my family feel welcome. Awesome service

PatriotsFan

19 de feb. de 2015

My first time purchasing a vehicle was a little nervous and scared, but thanks to Rocky's Auto Credit they made my first experience painless. I greatly recommend this dealership for first time car buyers. I was impressed with their team work and quick response. Thank You Rocky's Auto Credit.

brandon

17 de feb. de 2015

i was unsure about buying a vehicle from a dealer but i am soo glad i came to rocky's auto credit amazing experiance very nice on my peace of mind left very pleased this is what u want to do if ur buying a car go to rockys talk to there guys and enjoy the atmosphere

Lindsey

11 de feb. de 2015

From the moment we walked into the parking lot we were greeted by Joel. He helped us find the perfect car to meet our needs that was also in our price range. We had a Great experience. Everything was taken care of for us and we didn't have to worry about anything. Everything that was said to us was backed up by proof so we knew we were getting a quality product for a deal. We would definitely recommend Rocky's to anyone looking to purchase A vehicle. We will be coming back here for our next vehicle.

Renonela

11 de feb. de 2015

Everybody was very helpful. They even gave me a ride to the bank so that me and my kids wouldn't have to take the bus. The hospitality was amazing.

Sonia

11 de feb. de 2015

Joel and Justin are awesome and helpful, answered every question I had and will recommend my family and friends.

jobridge

30 de sep. de 2014

This was a great experience. Paul was excellent and really helped me out and made the entire experience a great one. I would recommend Rocky's to anyone.

KC

26 de sep. de 2014

Do not think of Rocky's as a used car dealership. The experience with Paul and Jessie and the team was the best buying experience I have ever had.On any purchase, ever. I just moved from California and wanted to find the SUV of my dreams. Rocky's had a Yukon that kept popping up in my searches. It was the older model I wanted ( I have five boys and don't buy anything new). Low miles and the price was exactly where I was at as a buyer. When I walked onto the car lot I was expecting a hard sell. What I was met with was a manager that wanted to listen to my needs. I felt cared about. I felt valued as a customer. Let me restate that, I have never felt as valued making a several thousand dollar purchase in my life as Paul and his crew made me feel. It took me back a few steps. These people are the real deal, no hard sell, no buzz words, no nonsense. Whoever is out shopping for these vehicles is a real mechanic and these cars and trucks must go through an extended review process. I had this SUV taken to several repair shops for review. One of the Pauls mechanics accompanied me and to my surprise the guy was one of the most solid people I've ever met. We all took a look down deep into this twenty five foot machine of my dreams, we found a couple small things that could use some help. When I sat down with Paul to negotiate the deal and expressed concern over a couple items, battery, a belt, an alignment. The response I received could not have been more professional, more complete and more understanding. Paperwork: As an accountant and son of a lawyer the document review process and terms were more than clear and concise. There were no loopholes which built more trust. Exceeded expectations. Finance: I had my own financing and the HQ review and process time was quick, complete, and concise. Exceed expectations. I have never done a review in my life and probably wont for a long time. Rocky's delivered for me. My fiancee who has worked twenty five years in the auto repair business told me to "Tell Paul I (she) needs a new car and it needs to be one of those hot BMW's they have on the lot" My response was that it needs to be a convertible. I cannot comment on where she works or the businesses she owns but let just say she new the Maserati I wanted to buy needs a six grand transmission every forty thousand miles. I chose Paul and Rocky's instead. For her to say that these guys at Rocky's are solid goes a long way with me and I'm kinda a jerk. Paul and Rocky's will be my first stop when it does come time to find the two seater convertible with red interior and in the range I want to pay. In fact I have already asked him to keep his eyes out for it and call me first. Kevin (Current and Future customer)

Mike and Shelly

22 de jul. de 2014

Just to be up front my credit is terrible. I was in need of a new vehicle as the size of my family has grown. I drive by this place on my way to work it has been vacant for a few years but noticed the sign one night and Rocky is one of my favorite movies! The wife and I stopped in on Saturday and spoke to the Sales Manager Paul walked us through the whole program. I told them what I had to work with for a down payment and they were able to get us a new minivan in less than an hour. The service was great and the warranty gives me peace of mind. Thanks Paul, And I recommend Rocky's to any one that needs a car!